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Freedom Debt Relief Reviews

4,961,910reviews on ConsumerAffairs are verified
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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,910 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 36 Reviews 5025 - 5175
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    Customer ServiceTechPunctuality & SpeedStaffLoan Process

    Reviewed May 19, 2023

    First of all, the people are very nice. No problems with the employees in terms of niceness. However. I called looking for loan consolidation, which I did not qualify for, and the very positive, cheerful rep told me about debt settlement, which I wasn't familiar with. Presenting it as sounding very rosy and smart. I quickly Googled the company, saw good reviews, and said ok. Thank God, according to the contract, you can cancel within 3 days, so after agreeing, I researched more, about debt settlement in general. Basically you stop paying all your debts, credit score tanks, get put in collections, possible lawsuits against you, potential wage garnishments, attorneys' fees, not to mention late fees racking up: the potential to end up with way higher debt. And difficulty ever getting loans again, even should your credit score actually recover. Then, there's the fact that creditors don't actually have any obligation to talk to these companies at all, or agree to settle.

    If they would ever in fact agree to settle on closing your debt as "settled for less than agreed," you can just call them and ask them yourself, without paying 25% or whatever of your enrolled debt to one of these companies. I am so lucky I spoke to a friend who is an attorney in financial services, she said it's basically akin to declaring bankruptcy in terms of how bad it looks, but without the legal protections.

    I don't deny it might be a Hail Mary for someone in real, real, long-term trouble, who might already be in the situation above. But please, please talk to a non-profit about debt. Someone whose job it is to help you, not someone whose job it is to make money off you by getting you to enroll in something. Then, the cancellation portion of the contract specifically tells you how to cancel: by email or mail. I did both, requesting return receipt, got nothing, called in, and was told, "Oh, you actually have to call to cancel." I said, "I don't think it's legal to have a termination process that is completely different from what is stated in the contract.." And the rep said "they've had this company for 20 years, I'm pretty sure they know what they're doing." Yikes. Anyway, fyi, you have to call, I guess. Still waiting for written confirmation that I'm actually cancelled. Just be careful out there.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lucy, so glad you found something else that would work for you. Each process is going to have its pros and cons. That does not mean its not a good fit. Maybe not a good fit for you. I will personal review your account and get back to you to make sure everything has been completed.

    Verified purchase
    Billing

    Reviewed May 19, 2023

    I am getting my debt paid off years before I would have just making payments to the credit card companies. FDR got them to reduce and in one case totally forgive nearly 4 grand. If you are overwhelmed with credit card debt. Do not hesitate. FDR can take that weight off your shoulders.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Annette, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    StaffCommunication

    Reviewed May 19, 2023

    I feel very confident in Freedom Debt to help me with all my debts. They have been very timely to Keep me informed about all my accounts. They do a wonderful job of reaching out to me about any information I need,

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marilee, thank you for sharing your experience with us. Our agents work very hard to make sure they understand and meet our clients needs! Please let us know how we can continue to support you in your journey to financial freedom.

    Verified purchase

    Reviewed May 19, 2023

    It’s too long the program... They talk me will be finish before. I’m very frustrated. I recommend somebody else. They already graduated. It’s too long I being pay like a car. For me never ending. I’m very sad. By the time it’s finished. Maybe I will not be around.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Maritza Jimenez, we are so sorry to hear this experience is unbearable. This process takes time and can vary from person to person. We also encourage to maintain on time payment in full so this too can delay your graduation. If you need anything please reach out and we will be happy to assist in any way we can.

    Verified purchase
    StaffBilling

    Reviewed May 19, 2023

    Everyone was so helpful and I had such peace of mind after I enrolled. I didn’t feel the weight of the world anymore. FDR communicated with me every step of the way. I was in control of all decisions made. The monthly payment made it easier to keep up with rather than trying to pay the minimum balances on all my credit cards and getting nowhere.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melissa, member satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed May 18, 2023

    Carmen ** walked us through the whole process. We were working on starting the program and had a appointment with Carmen. I ended up having surgery last minute and we did not meet then. When I was ready, we called and Carmen picked everything right back up for us. We finalized our program and are eager to start seeing settlements!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for letting us know that Carmen, did such a great job addressing your needs! We are excited to begin this journey with you!

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    Customer ServiceStaffBilling

    Reviewed May 18, 2023

    Excellent service, Low monthly payments. Representatives were friendly, courteous, and had good knowledge of the program. I am so glad I enrolled in this FDR. They keep communication open and I would recommend this program to anyone. Wished I’d started sooner.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sheila, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

    Verified purchase
    Staff

    Reviewed May 18, 2023

    I have had nothing but excellent experiences with this organization and I would certainly recommend them to anyone in need in help resolving their debt problems. This organization worked with me in every way and I would recommend them to anyone with outstanding debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joy, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    BillingLoan ProcessRates

    Reviewed May 18, 2023

    I have been happy with most of the reductions and payments have only changed a little. There's not much contact after the initial setup which I would have liked to make sure things are going as planned. The offers for a loan were not good enough to take because the interest rates were as bad as the card rate.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Daniel, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed May 18, 2023

    They have been very helpful in helping me with cleaning up my credit. I would recommend them to anyone who needs this kind of help. Customer service has been wonderful anytime I need anything like to defer a payment that’s all I do is call and they are very friendly and helpful.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mark, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase

    Reviewed May 18, 2023

    I am very satisfied of how everything is going so far with relieving my debt so far. I would advise it to anyone who might need to lower or get rid of their debts also. I think you are doing a great job.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Beverly, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedLoan ProcessRates

    Reviewed May 18, 2023

    I started with them around March 2021. Until now, May 2023, They have only negotiated 2 of my 6 debtors and said would probably take another 24 months. But Have paid themselves around $7k. To add insult to injury, they told me to stop paying on the acc’s otherwise they don’t have leverage to negotiate, tanking my credit from high 600 to low 500. Then about 3 months after I signed up with them, I get a call from one of their partners offering a loan for the balance of all the debt, so they can negotiate all of the debts immediately, however, that loan would be at over 22% interest.

    So just to recap, they tanked my credit, are nowhere near negotiating all my debt 2 years later, paid themselves over 7k in fees and wanted a further 22% if I agreed to the loan. But then you may say, but they’re still going to save you money right? Well as it turns out they overestimated their negotiating skills, and are actually all together going to save me about $6k from close to 50k debt, and that only because I didn’t take their 22% loan, because I wouldn’t even have saved that much if I had. So like I said, not a scam but you’ve been warned.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nicolle we are sensing your upset with our fee process. Please know that despite our fee, banking fees, and settlements your investment is usually less than your enrolled amount and far more greater savings compared to making monthly payments to creditors. This is worth your time and and investment. We would love to learn more about what is making you feel unpleasent about our service. Let us figure out what we can do within your program. We will reach out soon.

    Verified purchase
    Staff

    Reviewed May 18, 2023

    Great service!!! Very professional and responsive. I know that if I continue to be consistent, my debt will decrease significantly in a reasonable amount of time. I’m definitely pleased with the services provided by -FDR. I will forward this information to my friends in the near future.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Torin, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 18, 2023

    FDR helps me resolve most of debts. And the sooner you can make deposit into your account, the sooner FDR can schedule a negotiation for you. If you received any mail complaint, just upload them into your account and FDR will review and follow up with the creditor. Just make sure you stay alert and respond quickly to a negotiation resolution. So you can then authorize the negotiation when it is approved, that's it.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cheng, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    PriceStaff

    Reviewed May 18, 2023

    The program help eliminate debt over time. I am very satisfied with the results. The team worked to ensure that all debts were paid and completed within the projected time. The cost was much less. The program saved me over $5,000.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terrell, we are so happy to hear that you are happy with your savings! Thank you for trusting us as your partners on this journey!

    Verified purchase
    Customer ServicePrice

    Reviewed May 18, 2023

    I heard about Freedom Debt Relief and gave them a call....I spoke to Carlos in January of 2020 and he told me how this works....I liked what I heard and he signed me up....I am now on my last charge and soon will be debt free....Thank you....

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Anne, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

    Verified purchase
    Staff

    Reviewed May 18, 2023

    Freedom was very thorough with how they would do their program. My rep was very informative about everything and I felt safe with them. The program was scary at first. But it's been easy. They debit my account every month and it's the same thing. It gives a more organized feeling. The only thing is they keep moving my graduation date and I'm a little concerned with that. It was supposed to have been March of this year but then it went to May. Now, it's been moved to July and August.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Keila, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Customer ServiceStaff

    Reviewed May 17, 2023

    You all have helped me out. I didn’t know what to do with my debt. I turn to you all. Thanks for helping. You all know how to get a person out of debt. I know it your job but you all go beyond the call of duty.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nathaniel, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Staff

    Reviewed May 17, 2023

    From day one everyone has been very helpful. I have been well pleased with the progress. At times it seemed to take longer than I thought but it has now started really moving. Great to see the progress happening. I would recommend this highly

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joyce, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 17, 2023

    Problems quickly resolved. I definitely would recommend Freedom Debt Relief to my friends or relatives. It pays to have relief of trying to resolves these debts alone. Freedom Debt offers quality service to anyone who may qualify and have minimum of 10,000.00 in debt. Thanks to all the team at Freedom for giving clients peace of mind when crisis like these arise. You are indeed a life changer.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rozell, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed May 17, 2023

    The program is a solution to a debt problem. Freedom Debt Relief is designed to help people who have gotten themselves in trouble by incurring debt they cannot pay. They work with each person in a personal way to ensure satisfaction.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wilma, we are here to be the support you need. every step of the way, we will be here to guide you and to give you something to look forward to!

    Verified purchase
    PriceBilling

    Reviewed May 17, 2023

    I requested to go back to original payment plan due to personal reasons and they asked for more money due by 5/3 to not suspend a payment to creditor, so I sent it on 4/20. Lo and behold they suspended payment to creditor and told me I had to start over. I should’ve been done by Aug. 2026 (original date) and now they say by 2026. Find a PRIVATE consolidation company through an attorney like my friends have. I wish I knew this before contacting this company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Phyllis, if you sent the money there must be a perfectly good reason for this. Let look at it together and see what is going on. I will be in touch with you soon.

    Verified purchase
    Staff

    Reviewed May 17, 2023

    Great company and helps with debts and is concern about help you erase your debts so have really enjoyed my experiences with this company. I am able to afford a low monthly note that I can afford and help my credit get back on track.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Latoya, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    Customer Service

    Reviewed May 17, 2023

    I haven't really started my experience yet, as this question is being asked before my first deposit. I do need to call and ask why I cannot tell my creditors that I am working with FDR to pay them. You should include that information in your how to answer creditors tips.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gail, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed May 16, 2023

    So far, Freedom Debt Relief has met all my expectations. They are reliable, trustworthy, and professional. They know how to get the job done. The journey so far with FDR has been a wonderful experience. It is helpful to follow the guidelines of FDR. I highly recommend them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Damian, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed May 16, 2023

    I have just begun the program, so it is too early to tell in regard to how well it works. I did a Google search before I started in this program, got very high marks. Like anyone else, I’m a little nervous about dealing with creditors' phone calls and emails as well as the impact this is going to have on my FICO scores. I will review again at the end of the program. So far thumbs up!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 16, 2023

    My experience here on Freedom Debt Relief has been a delight. Everyone is so friendly and always letting me know when they settle and quick to make I sign whatever I need to thru my emails. Everyone here is extremely supportive at their job. I believe I’m getting ready for my next settlement.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Angela, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 16, 2023

    When struggling with life hard time but I heard about Freedom Debt Relief can help with that and I contacted them about it and make my much easier, save some money and less headaches. Thank you, almost done. I'm so thankful for Freedom.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maria, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Punctuality & Speed

    Reviewed May 16, 2023

    I have been very satisfied with my experience. I was well informed of the process, settlements were reached quickly. I will definitely recommend Freedom Debt Relief to others. My credit score has bounced back quickly! I am very thankful I chose to handle my debt this way.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sherry, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

    Verified purchase
    Customer Service

    Reviewed May 16, 2023

    So far I am a little nervous being a client for less than a month. I have already contacted one of my creditors. The info I received from FDR to handle the call made it easier. Thank you. Looking forward to resolve my debt issues.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi William, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Staff

    Reviewed May 16, 2023

    What a blessing companies like Freedom Debt Relief are to people who are in deep trouble in their finances. So thankful for all their helps. I'm a veteran of the uscg proudly served. Always thankful of our armed forces who protect this country of all who live here in the USA. So thankful for all helps that are out there to keep this country going in the right ways of the people. May God always protect this country of ours.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tommy, thank you for sharing your experience with us. Our agents work very hard to make sure they understand and meet our clients needs! Please let us know how we can continue to support you in your journey to financial freedom.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2023

    The representatives are very nice and answer all questions you ask and explain everything everything in detail, they explain about how debt is paid and how your credit will improve in time. Also teach you how to talk to creditors and how to handle calls. Everything is explained very nice so you understand..

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thomas, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

    Verified purchase
    PriceBilling

    Reviewed May 15, 2023

    I was quoted a time of 4 years to settle my $17,000 debts and I was recently informed that I will have 12 more months added to my debt settlements. I have never missed a payment and have been on time every month with my payment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carri, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed May 15, 2023

    Freedom Debt Relief were the first to offer a real solution to my credit cards debt and Luis took the time to explain every step. Looking forward to do every payment and become debt free. Will definitely recommend them to family and friends.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maria, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!

    Verified purchase
    Staff

    Reviewed May 15, 2023

    The staff is very professional yet personal at the same time. Took the time needed to explain each thing to me. I've been with them since 2021 and through them I've been able to run the creditors off and the application is easy.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jody, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

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    Customer ServiceEase of Use

    Reviewed May 15, 2023

    From the first phone call to now I have received phenomenal service. Easy to navigate dashboard and questions answered immediately. My difficult situation was made easier and I can breathe a bit easier as well. I was truly not sure what to do but after researching various options Freedom was and is the best choice.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cheryle, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase
    Staff

    Reviewed May 15, 2023

    I would recommend Freedom Debt to whomever needs debt relief. They would help you all the way until your graduation date. Freedom Debt has help me from the beginning and soon I will be finished so I thank them for doing a great job with my credit.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jannis, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed May 15, 2023

    They have great customer service and response time. They take time with you, with no judgment and they help relieve the stress and anxiety. They are willing to work with you on monthly payments and always keep you informed of the progress on the way.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Holly, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Contract & Terms

    Reviewed May 15, 2023

    We signed an agreement for a four-year plan. It's going to take about four and a half years and we're not happy about it. It's very disappointing to think we would be completed with this plan in four years and we're not going to be. This was supposed to be the last year and now it's halfway into next year.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Louisa, there are plenty of reasons why your program may have been extended. An account specialist will be reaching out to address your concerns.

    Verified purchase
    StaffBilling

    Reviewed May 15, 2023

    I am glad to have this kind of company handling my credit card problem, you all have did one of the best that I have had to reduce the amount that I was owing, you have already close out three card as of now. The other two will be finished soon, I thank you all so much for what you all are doing.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Clemmon, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Staff

    Reviewed May 15, 2023

    Very professional, really knows his job well… One of the nicest people I have ever spoke to made me feel very comfortable…I would recommend Freedom to friends and family. My first experience with something like this I felt very comfortable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Linda, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2023

    I am very happy with the service and work out for me and if I had someone to recommend I would do. The people I had talk to are very nice and help me out a lot. I feel a lot better now because before using this company I was in a lot of stress. Did know what to do until I got an email and read it and make the call.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Aida, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    StaffLoan Process

    Reviewed May 15, 2023

    Has been helping me and my husband getting out of debt. Pretty much split our debt in half. Very grateful for their help and only a few more months and then we will be debt free, well except for our student loans.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amanda, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 15, 2023

    So far with the experience I've had, the representatives that help you get started are very professional, kind, and knowledgeable. This company stays on top of your status and lets you know when you need to do something in your account. So I'm very satisfied so far. I'm waiting to see how the next step of the process goes by getting one of my first enrolled accounts resolved. So, to be continued.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bethany, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    StaffResolution

    Reviewed May 15, 2023

    Thank you for helping me with my debt and resolving my issues with debt collections and stress. Thank you for the legal help with one of my debt collections. Thank you for your counselors for being professional and courteous. Thank You.

    Felix

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Felix, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

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    Customer Service

    Reviewed May 14, 2023

    I enjoyed the experience and was informed of everything before getting off the phone. I am just beginning this month so I am looking forward to the opportunity to see where it takes me. Thanks for this opportunity so very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Marilyn, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Reviewed May 14, 2023

    I have been very happy with the work FDR have settle all my accounts. Looking forward to settle on the last account. Will recommend FDR to all my friends who need debt relief. Keep up the good work and thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Israel, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!

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    Staff

    Reviewed May 14, 2023

    I have only just recently embarked on this journey to resolve my debt with FDR, so far it has been a very good experience! The program offers easy to understand solutions and has good tutorials on how to handle debt collectors as they (FDR) work out a settlement with the creditors. Very pleased!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

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    Refunds & PayoutsStaff

    Reviewed May 14, 2023

    My consolidation is so relieving. I worked with Tiffani and she was such a big help. This is keeping me from filing for bankruptcy, and my credit will be restored much sooner. I'm paying my debts and I can sleep at night. Thank you for providing this service!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Susan, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Staff

    Reviewed May 14, 2023

    Every person I have spoken at FDR has always been very helpful, respectful. I would definitely recommend to my closest friends. They have helped me so much. They always have an answer for you and treat you as a friend instead of a client.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Teri! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed May 13, 2023

    The service has been less stressful for me since your company has assisted me with my debt. I'm looking forward when I have completed paying off my debt In 2026. Thank you again for all you are doing. I will tell others.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sally, rest assure we will continue to work hard on your behalf, to help you obtain the best savings all across the board!

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    Customer ServiceStaff

    Reviewed May 13, 2023

    They are professionally designed to help you get back in financial shape. Free you from financial debt and stop harassing phone call and emails. Allow you to rebound and put you on the path for great credit and freedom to purchase the things you need most

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ken, do not forget to check out the resources we have available on your dashboard, to help you with those annoying creditor calls!

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    Reviewed May 13, 2023

    So far I’m pleased with this service. I was at the end of my rope and didn’t really want to file Bankruptcy so I chose this. It seemed like the better choice at the time. Yes, Bankruptcy would have wiped the entire debt off but the Bankruptcy would’ve been on my Credit Reports for 10 years and I did not want that.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Millie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Reviewed May 13, 2023

    When I started with Freedom Debt Relief, it was kinda tough but as time went on, my debts were resolved and at this point, I may have just 1 more creditor to go!! I should be graduating from this program pretty soon and I am glad Freedom Debt Relief came my way!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rafael, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Reviewed May 13, 2023

    It was a great choice that I made and Freedom Debt Relief made my experience super easy and a load got off my back. Now, that I made that choice I am sleeping much better than ever and knowing that towards the end I will be debt free and that is the way to go.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elizabeth, thank you for reviewing your experience with us. We cannot wait for you to accomplish your goals of becoming debt-free!

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    Staff

    Reviewed May 13, 2023

    Very helpful and I hope it all works out the way it was explained to me. Sounds like a great program for people that are going through some rough times and I hope that it can all work out for me and I can get along with the rest of my life and not to mention lower my mental state.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph, it is great to hear that the program was explained thoroughly to you! We cannot wait to see you accomplish your goals!

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    Customer ServiceStaffFollow-Through

    Reviewed May 13, 2023

    I am pleased with the the progress that has been made in getting my credit cleaned up. FDR has done and is doing what they say they would do. FDR is a respectable company. The Agents when I call are very courteous and know their job. I have a ways to go but I do see a positive light at the end of this Tunnel.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dolores, thank you for sharing your experience with our customer service team. We excited to see your results, keep up the great work!

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    StaffBilling

    Reviewed May 12, 2023

    This company has been great. They help and do as much as they can to resolve issues. Life is stressful enough with piles up bills. FDR has helped take a lot of that stress away. Even when Covid happened and money was tight FDR was very reasonable and understanding. 100% recommend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Christopher, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    Refunds & PayoutsStaffBilling

    Reviewed May 12, 2023

    I had amazing advice and help. The representative I worked with was so down to earth, knowledgeable, and caring. This program is a lifesaver. I can enjoy my life again and not feel the load of my bills. I like that I can still pay my debt but in a reasonable way. I recommend this program to anyone who needs help getting out of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Denise, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Honesty & Transparency

    Reviewed May 12, 2023

    To be honest I don't really know how much debt I started with but I've noticed a lot of my deposits are going towards settlement fees rather than the debt and the actual settlements. I've deposited more than $3500 but my debt payoff is only around $700.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Seth, an account specialist will be reaching out to address your concerns.

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    Contract & TermsPriceBilling

    Reviewed May 12, 2023

    This has been somewhat good. Yes they did negotiate mate debt, yes they did make payments as recorded. However, they charged far greater than I was originally told, or signed agreement stated. I find I have been charged fees every month that do not go down but keep increasing. This is not good. My scores took a major crash then have been slowly returning. But only after the reported debt has been removed or derogatory note from the creditor has been recorded. At that I have had to place a note on my reports explaining the debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sidnet, we are sorry to hear you are unhappy with your savings. An account specialist will be reaching out to address your concerns.

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    Refunds & PayoutsStaff

    Reviewed May 12, 2023

    It has been a load off my shoulders. I’m paying my debt, but not having to decide who gets paid which week & not writing out checks. It takes a lot of stress away. Having them deal with the creditors & taking care of everything. The money comes out of my account each month. It’s like gone away. Very Thankful for this service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rhonda, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

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    Customer ServiceStaff

    Reviewed May 12, 2023

    I was concerned about how to deal with collection calls, and I was encouraged in a positive way to how to deal with the calls. The person I spoke with was very helpful, and so far I have had a good experience dealing with your staff.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mark, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

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    Staff

    Reviewed May 12, 2023

    Everyone that I've ever spoken to was helpful, kind and made me feel good about clearing my situation and I truly felt positive about what was going on. That was definitely better than how I was making myself feel. I would definitely recommend this service to anyone in need. It was recommended to me and I'm very thankful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    John, thank you for sharing your experience with us. Our agents work very hard to make sure they understand and meet our clients needs! Please let us know how we can continue to support you in your journey to financial freedom.

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    Customer Service

    Reviewed May 12, 2023

    So far so good. Impressed with communication of everything, so far been a very good experience. Will add more on my experience with Freedom Debt Relief. Will probably address my experience to my family in friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mark, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!

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    Customer ServiceStaffTransparencyCommunication

    Reviewed May 12, 2023

    Excellent customer service and very efficient in providing updates and keeping me informed. The process is very good and all I have to do is keep making deposits and all is taken care of my debt needs. Great to have Freedom as my representatives and very satisfied with their work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Luis, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

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    Punctuality & SpeedStaffBilling

    Reviewed May 12, 2023

    FDR really helped me to solve my credit cards debt problem. At first, it didn't look very appealing and I even got annoyed that the process was too slow and lower-value debts were handled. Later, however, it turned out that this strategy made sense and now I am close (1 year) to the end of my repayments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Aleksander, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

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    Staff

    Reviewed May 12, 2023

    Yes I would recommend to a friend. I happy with the results. The people at FDR are very kind and courteous. I think that people should look in the the programs that is offered by fdr and see what their options are.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Antonio, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!

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    Transparency

    Reviewed May 11, 2023

    I have been with FDR for 3 years and only 1 more year to go. They have done everything that was discussed with me at the beginning of the program and I’m finally close to the end of paying off my debt which I had unfortunately allowed to be quite substantial. They communicate with you and update you on a regular basis. I don’t know what I would have done without them!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Karyl, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Staff

    Reviewed May 11, 2023

    As hard as I tried to do this on my own, I was making no progress. I. Felt like I was walking backwards at times. I was very overwhelmed and frustrated. With their help I am done in November. It feels great to know I will be done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Laurel, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Sales & MarketingStaffLoan Process

    Reviewed May 11, 2023

    I was told by FDR enrollment representatives that I needed to stop paying and build up for dedicated account. They would then negotiate settlements with smaller amounts because the dedicated account would have enough to pay those smaller amounts. Well they did the exact opposite. They settled my largest account so they could collect over $2K in settlement fees. I had a lawsuit brought against me. I sent in the forms, I uploaded the documents. They told me their law firm McCarthy Group would negotiate and handle those legal matters. Well Now my wages have been garnished because a $600 debt was not settled which they have known about for almost a year! My only saving grace was to consolidate these into a loan and pay them all off, which I have done. This company is a joke and a scam.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Pete, sorry to hear you feel this way about our company. An account specialist will be reaching out to address your account.

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    PricePunctuality & Speed

    Reviewed May 11, 2023

    Very disturbing. All was going well, settled my first couple accounts, then hit a wall. I was taken to court and had a wage garnishment issued by 1 of the accounts, which Freedom would not resolve. Second issue, they were very quick to withdraw settlements fees on their own behalf, could have paid off other accounts much faster and had more money in my deposited account. Would not recommend dealing with them. Contact the accounts directly, they are more willing to work with you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Brian, we are sorry to hear about your garnishment. An account specialist will be reaching out to address your complaint.

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    StaffBilling

    Reviewed May 11, 2023

    This is my first time consolidating. These groups of professionals are lifesavers, I struggle for 10 years trying to make all my payments on time and debt keep increasing. I felt lost, not moving forward at all. I talk about my experience to everyone I know. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ricardo, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Customer ServiceCoverageMaintenanceStaffBilling

    Reviewed May 11, 2023

    Happy and feel so productive with FDR. One more payment on 6/3/23-THRILLED! FDR is a very helpful tool! Happy I made the decision to fix my debt, that I no longer have. Thank You FDR! If anyone looking to cut their debt once and for all-CALL FDR! Best decision ever!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Blanca, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Refunds & PayoutsStaffBilling

    Reviewed May 11, 2023

    At first I was scared because I always paid my bills on time but I was Overwhelmed and I'm by myself!! I decided to take a chance with FDR because I needed Help!! I'm Very Happy that I choose FDR! Thanks

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elrena, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Customer ServicePriceStaff

    Reviewed May 11, 2023

    I think the program is great and everyone has been so nice and helpful, but the only thing that doesn’t get 5 stars is the fees that are charged. Monthly fees charged and your settlement fees are as much as the money they saved you. You aren’t really saving much unless you call your creditors yourself and try to negotiate your debt. I wish that they would try and settle as much debt as possible before they take their cut. Your program would fly by a lot faster.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stephanie, we are sorry to hear you feel this way about your program. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed May 11, 2023

    Everyone has been very helpful. Whenever I send information from my creditors it is acknowledged in a timely manner. When I have a problem it is taken care of with consideration and empathy, I am happy with the way my credit has been handled. I am very pleased with Freedom Debt Relief

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Gloria, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    StaffTransparency

    Reviewed May 11, 2023

    Updated on 10/13/2023: I just got my first settlement recently and it was significantly less than my original balance. Thank you FDR for assisting me with my personal financial matters and helping me to pave my way into financial freedom. I would like to thank the agent I work with, David **. He's been helpful when we started the process and has been a wonderful point of contact to work with.

    Original review: FDR is helping me to get back on the right track to my financial future. My rep, David **, was very kind and informative with the process, which made me want to sign up as soon as possible. I appreciate everything that FDR has planned for me to get out of debt!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amy, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed May 11, 2023

    Because of the great and timely experience I have had with FDR I would definitely recommend them to a friend. Not only are they a understanding company that works with you on my aspects they also make you feel comfortable in your time of dealing with them and for those reasons I would definitely recommend them to a friend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lisa, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Staff

    Reviewed May 11, 2023

    They have been so helpful and this has helped me so much by doing this debt relief. I have less stress now and much less worry. I am very thankful for this program. Richard ** has really been a big help as far as explaining the stress to me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nancy, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    StaffBilling

    Reviewed May 11, 2023

    I came to Freedom Debt Relief with about $15k in debt and was completely overwhelmed by payments. With two consolidated payments per month, I am able to take back control of my finances and work towards long-term goals. I want to extend a sincere thank you to Freedom Debt Relief, your service is so amazing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Skyler, we are happy to hear that you are satisfied with your savings. We look forward to your continued success!

    Verified purchase

    Reviewed May 11, 2023

    FDR has not gotten good settlements, on average, as it pertains to the original enrolled debt. The settlements that FDR are negotiating for me, including the FDR fees, are well above 50% of the original enrolled debt. This is unacceptable and sad. Further, I have found that FDR is useless as it pertains to any creditor filing a lawsuit to recover the amount of the debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Antoine, the fee percentage is charged for each account that we settle, it is charged from the enrolled balance. Our fee percentage is not 50% and does not add up to 50% of the debt for any clients. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffTransparency

    Reviewed May 11, 2023

    The service provided by FDR was phenomenal with amazing customer service and they were able to answer every question I had in a very detailed explanation so that there were not any questions unanswered or doubts to their capabilities. I would recommend to family and friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our team, Cory. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program.

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    Customer ServiceStaff

    Reviewed May 11, 2023

    They have been very helpful and answered all my questions. They explain the who process. Also given me example of what to say when creditors call me that have been very helpful. The communication between me and the service representative.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Armando, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!

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    Staff

    Reviewed May 11, 2023

    I am so thankful for the help to clear my debt and excited to work with Freedom Debt Relief. Getting rid of this debt is gonna be a great advantage for me financially. GOD bless you all for helping individuals with their financial stability.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tiffany, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

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    Customer ServiceStaffTransparency

    Reviewed May 11, 2023

    So far, customer service has been top notch! All of my concerns were addressed in a timely manner. My representative, Joel, was very personable. A pleasure to work with. Any time I’ve had a question I would just text him and he would always respond. Anytime I want to see what’s going on with my accounts I can always count on Dashboard to be updated with all the current info. Dashboard’s Orientation was a great way to familiarize me as a new client.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robin, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Staff

    Reviewed May 11, 2023

    Great program. Excellent help and definitely a recommended to everybody that needs help to resolve their credit problems and a short time with a positive results. Excellent service and support is for everyone. 100% recommended. Thank for helping me to get out of my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jaime, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase

    Reviewed May 11, 2023

    Complete satisfaction with Freedom Debt Relief! I have not received any incentive for this review, just peace of mind knowing that FDR has been there for me throughout the program. I recommend FDR to anyone with a debt that needs solving. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jean, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    StaffEase of Use

    Reviewed May 11, 2023

    I would recommend FDR to a friend. They have been upfront and right beside me during this process. Everything has been explained in a way I can understand. The client dashboard is very easy to navigate so you know where you are in the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tana, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Customer ServiceStaff

    Reviewed May 10, 2023

    Though it took one year longer, shall be satisfied completely upon receipt of graduation docs, before too long. I appreciate what they have done these last several years, their follow-up, and their commitment. May they continue to succeed in helping more debtors reach their goals.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Estelle, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    Staff

    Reviewed May 10, 2023

    I am very satisfied with FDR, they have done an excellent job. I would recommend this program to anybody else that needs help resolving debt. Thank you so much for your service. They are always working for us. Good Job!!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Albert, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    PriceStaff

    Reviewed May 10, 2023

    I’ve been very pleased with the handling of my program. I just wish I had more money to be able to pay more and complete the program sooner than projected. Everyone I’ve worked with had been knowledgeable and helpful. I’m glad I found Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kathryn, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    PricePunctuality & Speed

    Reviewed May 10, 2023

    The cost for the program settlement to lawyer's was a unexpected amount to close my case. There was slow process for settlement. I got notice from NFCU in June 2022 it took FDR until March 2023 to take action. The lawyer was prejudicing, "you haven't pay yet. You probably won't have it within the next week."

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kendric, an account specialist will be reaching out to address your concerns.

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    StaffBilling

    Reviewed May 10, 2023

    Excellent program. Relief from debts and creditors has been a great comfort and peace of mind..Looking forward to Graduation soon. Would definite recommend this program to family and friends and anyone who are struggling with credit cards debt. This will truly give you peace of mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Samuel, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

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    Customer Service

    Reviewed May 10, 2023

    I am very happy with the service and savings. The regular reminders to log in are beneficial. Any questions I have are addressed either by email or phone depending the urgency. I would surely recommend this service. Thank you very much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi David, it is great to hear that you appreciate the convenience of our program! Keep up the great work!

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    Customer ServiceSales & MarketingPriceStaffBillingTransparency

    Reviewed May 10, 2023

    I was buried in credit card debt/payments and saw an advertisement for Freedom Debt Relief and decided to call. Everyone I have interacted with has been absolutely professional, answered all my questions and clearly explained the process and the desired outcome. The payments are affordable, the terms are clearly understood, I receive regular updates and the dashboard has all the information I need. I couldn't be more pleased.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Donna, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed May 10, 2023

    I felt like I was drowning in debt and I would never get out. I'm happy to say my debt is now resolved and I've already sent 3 people to them for help. My only regret is not seeing them sooner. I'm on the road to financial freedom and it feels great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Angeline, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    StaffTransparency

    Reviewed May 10, 2023

    I didn't know what I was going to do to get out of debt until I found their help. Best thing that ever happened to me! Great people to work with and they keep you updated all the time. I can review my progress online at any time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Gail, thank you for trusting us in your journey towards financial freedom. We are going to be here by your side every step of the way!

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    Punctuality & SpeedHonesty & Transparency

    Reviewed May 10, 2023

    The person I spoke with on setting up my debt relief plan stated that we would be done with the program and ready to buy a house in a very short time frame. 3 years later I am still working through the program and I am still a few years away from completion. We have made too much progress to quit now but I am blatantly lied to as far as how long this process would take.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Evan, we are sorry to hear you feel this way about your program. An account specialist will be reaching out to address your concerns.

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    Reviewed May 9, 2023

    Covid wrecked my expected income and debt plan. I was fortunate to have FDR as a financial safety valve. Once life got back to normal I was able to resolve my debt and get back on financial and life track.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, we are honored to have been able to be part of your journey!

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    StaffBilling

    Reviewed May 9, 2023

    They make me feel at ease into getting to my goal and don’t have the pressure that I had on me trying to pay these bills which I couldn’t with the helping and Goshi Asians for me. I sleep better at night. Thank you so much and I will make a menu to my friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Anthony, we are so thankful to hear that we have been able to bring you some relief! Managing debt is hard to do alone so we’re happy to be able to help.

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    Staff

    Reviewed May 9, 2023

    I felt right from the start that this company was different in a good way! They generally cared that I wasn’t the only person who fell onto hard times and needed help. I’m halfway there and then I’ll be working on my credit score!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Susan, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase

    Reviewed May 9, 2023

    At least, my dream comes true, good credit is essential for success in business and others in USA, it is really a great opportunity to clear my future, it's a big relief. I am not desperate anymore, the vision of the future could be brighter. And existing. Thank

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Bernard, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    StaffTransparencyCommunication

    Reviewed May 9, 2023

    You have done excellent with my debt resolution and provided me with a relief I was unable to achieve on my own. The team is very professional and understood my needs to complete this task and kept me in the loop with continual updates.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Steven, thank you for sharing how pleased you are with our service efforts!

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    StaffBilling

    Reviewed May 9, 2023

    Philip ** was very patient with me. This will be a huge relief to me. My husband died in February and I was in a real bad situation. Because of FDR, my payments will be cut in half. My stepson used a service like yours and it helped him greatly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kathy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    StaffBilling

    Reviewed May 8, 2023

    It has been a great experience here with you. I will definitely recommend you to others that I know when they need help. I have never had debt in the past but did now as I had to max out my credit card when arrived here in Las Vegas and had to spend so much with the hotels. This has been a great group to have as they have shared so much with me and I have been able now to move forward now too as I really do have to get rid of my debt and that will be so much better for me as I need to have it gone for the future and so much more. This has a been a wonderful group to have help with and I am so happy to have been a part of this great program. I will definitely recommend it to others I know.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Natalie, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Staff

    Reviewed May 8, 2023

    My financial situation has had me losing sleep at night, not eating and just feeling horrible. The FDR account managers have help me immensely. Their kindness and non-judgmental approach has been so inspiring and has helped me to relax and trust the process! Thank you everyone! You have no idea how much this means to me!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dianne, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

    Verified purchase

    Reviewed May 8, 2023

    Always available to answer questions. Makes it clear. Very nervous about my debt but they soothed my concerns. I look forward to paying off the debt so I can breathe easier. Making my first deposit this month. If I have any questions I know they will be available to answer them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sandra, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

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    Customer Service

    Reviewed May 8, 2023

    We have had a wonderful experience so far. Great communication and reassurance. The plan is straightforward and well-organized. The program ensures you have multiple resources and limitless education to move forward to rebuild your credit. We look forward to a fresh start.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Erin, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

    Verified purchase
    Staff

    Reviewed May 8, 2023

    I never once felt like a failure or a flake for getting myself in debt, thanks to the kind and funny woman that saw me thru the process. She made it easy to understand, gave me warm attaboys, in all just made this decision a wonderful lease on life. Thank you! FDR is a fair, program, assisting me in repaying my debts without being further in a mess.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melody, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

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    Customer ServiceStaffBilling

    Reviewed May 8, 2023

    Customer service is very knowledgeable and friendly. I enjoy doing business with them and Freedom Debt Relief is a great service. I sure did need their help and would recommend the service to anyone that need help with their bills.

    John

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi John, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServiceMaintenanceStaff

    Reviewed May 7, 2023

    Freedom Debt Relief has really good customer service. They stayed in contact with me during the whole thing. Whenever I had a problem, I could talk to them about and they would fix the problem. I would reach out to them mostly through email. The people working with me acted like they knew what they were doing. I'm already three years into the program and I still have two more. Freedom has been outstanding. Working with them stopped all the creditors from calling me and that's quite a big impact. Talk to Freedom about your debt and see what kind of plan they can work out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    James, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Staff

    Reviewed May 7, 2023

    Helped my wife and I with consolidating our debt and helping us get back on track and prepare for retirement without debt. Very professional and willing to explain everything to you without being pushy or demanding. We are very thankful and would recommend this company to anyone who needs help consolidating their debt!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Edward, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Punctuality & SpeedStaff

    Reviewed May 7, 2023

    I am been very pleased so far. They seem very professional and efficient. Still waiting to see how the creditors react. Steve has been very good to work with and has done a good job of handling all of my questions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us John, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    StaffBilling

    Reviewed May 7, 2023

    Freedom Debt Relief does the job. It helps get everything settled and I like their flexibility. They allow me to split my payment in half in a month, rather than doing it all in one payment. I'm getting my debts settled and I would be done now if it wasn't for COVID where I had to take some money out. But after that, I built it back up and it looks like I'll be done by the start of the year. It was easy making changes to the plan and I'm thinking about making another change now to spread my payments out a little bit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Gregg, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Staff

    Reviewed May 6, 2023

    When I signed up and was accepted, I felt a great relief off my shoulders. Juan was very nice and helpful. He went out of his way to make me feel comfortable and be helpful. It's nice to have these people help me with my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Timothy, thank you for sharing your experience with us! We are happy to hear about your success!

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    Customer ServiceStaff

    Reviewed May 6, 2023

    It's been wonderful with Freedom Debt Relief. Within 10 minutes of the conversation, they said there would be no problem, that they could help me and set me at ease. They took over and told me what to tell the creditors if any of them calls. They're top notch. What's so nice about it is I don't have to talk to them often. Within the three years I've been with them, I might have talked to them twice. Everything was done on paper with my creditors. When I had a question and called customer service, they were very nice. They didn't treat me like a stranger. They're working on my last one right now and I'm almost finished. I love it. They are consistent. They're helping. I never got anything bad from any of my creditors, and now my credit score has soared back up again. I've been at peace for three years with Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kathleen, thank you for your transparency. We make sure to have the resources and to work hard on behalf of our members, so that our program is convenient for our members. We are excited to get to work on your last account, graduation is so close!

    Verified purchase
    Staff

    Reviewed May 6, 2023

    They are helpful and make sure you understand every part. As you go through the process they help keep you on track. There's never a what do I need to do next. They handle everything after you get them what they need.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    John, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

    Verified purchase
    StaffBilling

    Reviewed May 6, 2023

    FDR has been easy to work with. They have a good staff. They explained everything relatively clearly in terms of what their service was and what my responsibilities would be. They also deliver what they promise. The program's definitely worked. I've been able to negotiate some debt that I've owed. I've been relentless and disciplined in making sure that I keep the account fully financed to slowly do it. It's just taken a little longer than I thought it would. But we're getting there and we're almost done. The only thing that I didn't like was when they said, "Don't pay any more partial payments. You gotta let it expire and then we'll go in and negotiate the settlement."

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Douglas, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed May 6, 2023

    The reps very quickly got everything together and came back with numbers, and they were very organized. The program worked very well and we’re just about paid off. Working with Freedom Debt Relief helped us get some of our stuff taken care of and back on track. They're a very easy company to work with and has very good service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Deana, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed May 6, 2023

    This process was hard for me to engage with at first because I am very conscientious about paying everything on time. I was careful about what I enrolled. Kept some of my oldest credit accounts intact to keep reporting positive and docs in. My scores were pretty low through the process but increased quickly at the end. I am back in the “good range” and saved so much in interest as well as principal in predatory loans.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Deanna, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

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    Customer ServicePunctuality & SpeedBilling

    Reviewed May 6, 2023

    About a year later I found out that the account I thought was paid in full because you stopped taking money out of my bank account was in fact not paid. You did not notify me when payment was stopped of any problems in getting money from my bank account. True my phone number changed but you failed to contact me by mail. I see no excuse for this. I am very disappointed in your handling of my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jeanette, we would like the opportunity to address the mentioned concerns. An account specialist will be reaching out to you soon.

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    Punctuality & SpeedStaff

    Reviewed May 5, 2023

    I am very pleased with how quick the settlement process is going. I am especially appreciative of the access to legal help when someone filed a claim. Not only did the lawyers jump right on it, they settled without having to go through a long drawn out battle. I highly recommend this company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jilbril, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

    Verified purchase
    PriceStaffValue

    Reviewed May 5, 2023

    FDR has been with me every step of the way, yes they charge a fee but well worth the money and time. My credit has slowly increased up and negotiations have great by FDR, I would definitely recommend their service to anyone in need of help with their financial situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gary, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Billing

    Reviewed May 5, 2023

    I can only give a fair review at this time only because I haven’t seen much activity from you. When will you start to pay these credit cards off? I haven’t seen any activity from you only when I first payment is due and to make sure the funds are there.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jennie, thank you for your honest review. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

    Verified purchase

    Reviewed May 5, 2023

    I’ve been very pleased so far. They have done exactly what I expected them to do. They are easy to work with and available if you need to talk to them. I would recommend them to my friends and family.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Brenda, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 5, 2023

    So far my experience with FDR has been excellent and I would recommend them to my friends who are having debt problems and need some help. They stay in constant touch with me and try to find ways of taking care of my outstanding debt issues in a very professional way. I am happy with their level of communication. I hope to finish my program early.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dennis, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed May 5, 2023

    Great customer service and outstanding follow-up with all billing companies and with careful communications with each billing company talked to and agreed settlement offers and amounts in which payments has been made to my satisfaction. To which I am so happy with the service given and will continue to use your services whenever I find myself having too many bills to keep track of making payments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Charles, we want to make sure we are not only helping you become debt-free, but we also want to make sure you are learning how to best manage your finances even after completing your program!

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    PriceStaff

    Reviewed May 5, 2023

    I hate this program, all they do is take your money and you end up paying way more money for your debt. They don’t help you with any of your problems. I would not recommend for them to anyone. It's if they don't care!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jennifer, we are sorry to hear that you feel this way about our program. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Billing

    Reviewed May 5, 2023

    I can’t believe I will be clear of credit card debt soon. It seemed impossible but with Freedom Debt Relief, I’m ready for the next stage of my life and happy to be financially secure for my family and future!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lauren, we are excited to hear that you are so close to reaching your goal of becoming debt-free! We are very happy for you and cant wait to see you cross the finish line!

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    Customer ServiceStaff

    Reviewed May 5, 2023

    EXCELLENT CUSTOMER SERVICE. Each time I have called for information or assistance your customer service staff has been extremely helpful and very understanding. It is great to know that there is a company that actually is out there to help people who are having financial difficulties.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Barbara, we are happy to hear that you have felt comfortable with our customer service team. We are happy to be part of your team in your journey!

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    Staff

    Reviewed May 4, 2023

    Have been very encouraged by progress made in alleviating my debt. Personal has always been friendly and helpful. Everything has been easy peasy. Staff is very professional. Wish I had done this sooner! Don't know what I would have done without them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rebecca, we will continue to encourage you every step of the way! Every little win adds up to the big one! Keep up the hard work!

    Verified purchase

    Reviewed May 4, 2023

    They are everything they said they were so far. Long as I keep up my part of the bargain they been keeping up their part. Thank so much. They are easy to talk to so glad I went with them. I will tell all my friends about them. Love it. Thanks a lot

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Irene, we want to make this process simple, you take care of your deposit and we take care of the leg work!

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    Customer ServiceStaffBillingTransparency

    Reviewed May 4, 2023

    Updated on 01/24/2024: Ever since I started with Freedom Relief program about a year ago they had been getting me settlement plans and they have been very reasonable. The people of very nice, very kind and they don't talk down to you. They literally help you.. They send you email once a month to let us know where we're at when they make a settlement they email you and they also text you.

    Original Review: I would recommend Freedom to friends and family. I just started and they were very kind and very very nice to me. They have answered so many questions I had. Thank You for help ME out of my credit card debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chritina! You can count on us to be here for you every step of the way!

    Verified purchase
    Staff

    Reviewed May 4, 2023

    Very happy with the progress FDR has made on my debt. It went faster than I expected and the settlements made were very good. Everyone that I spoke with were very professional and knowledgeable, I was kept well informed of all settlements made.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tammy, we are happy to hear we have exceeded your expectations! We cannot wait to continue to meet your goals with you!

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    Staff

    Reviewed May 4, 2023

    The experience with you all is very satisfying. Yes I would recommend you to someone else. Thank you so much. I have already told my sister my daughters. My sister's almost done. Thank you all so much for helping my family.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Selecia, it is an honor to assist you and your family in this journey! Keep up the amazing work!

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    Punctuality & SpeedStaff

    Reviewed May 4, 2023

    Working with Freedom Debt Solutions has been easy and rewarding. Their work in helping me to reduce debt has provided me with the satisfaction of knowing all is handled professionally and with great speed. Thanks to all the Freedom Team.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tim the most rewarding part of your experience for us, is seeing your progress and learning that you feel relieved.

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    StaffBilling

    Reviewed May 4, 2023

    I was excited to have help getting myself back out of the hole I ended up in. When everything was explained it was made to sound like I would be able to afford my bills and the payment and I am finding that I have a -300 budget while buying only the basics in food and borrowing money for gas until I can find a second job. I am added up my new budget and it was not in line with what was proposed even though I input all my details correctly. Feel like I am still very much stuck in a hole.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Meghan, we are sorry to hear about these new hardships you are facing. We will be contacting you shortly to address your needs.

    Verified purchase
    Staff

    Reviewed May 3, 2023

    Yes if one of my friends needs help financially of course I will recommend so they will have the opportunity and the help that I have with this program that I'm in. Really thank you for the help that I have.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Leonor, thank you for letting us know how pleased you are with our service! Recommendations are the biggest compliments we can receive!

    Customer ServiceContract & TermsPunctuality & SpeedStaffBilling

    Reviewed May 3, 2023

    I was so glad when I found FDR and the man I spoke with provided me peace of mind and instant relief. I should have known better. What other people have said is true. I just got off the phone with a representative from "Leadership" (and I use that term loosely!). I thought a supervisor would be able to help me better, and boy was I wrong.! I told them that I couldn't afford my $724 last month and reduced it to $600. I continually receive messages telling me that my program is in jeopardy! What I heard told to me multiple times on the phone when I signed up is that FDR takes their fees LAST... which is total crap. I am told that I don't have enough money in my account because of my shortfall because FDR took THEIR MONEY!!! So far, they've taken more than I've made in settlement payments!

    The rep from leadership was less than helpful and gave me no solutions or recommendations other than my agreement with one of my creditors would be void, again, because FDR needs to take $500 in fees (which are non-negotiable!). No one gives a damn that I'm being stressed out beyond what I would have been if I contacted my creditors directly! I also was never told about the $9.95 monthly fee ... But I digress. Today I thought my full payment would be taken, and when I checked, they tell me that I agreed to pay the $124 today which makes it impossible for me to make my full payment in 2 more days. So my options were basically, your agreement with a creditor will be null and void, or I can quit the program. She says my payment will then be late in May and I'll have the same problem... so I asked if I could change my debit date to earlier in the month.

    I then suggested that she might want to offer that option to people who are stressed and crazy like me and her response was, "I didn't know that was an option." NO! I didn't know that was an option because you didn't tell me! I had to think of it myself! So here's the bottom line about these bottom feeders: they want their money and their money comes before everything else. I SO wish I had done this differently. They are bottom feeders because they are dealing with people in financial stress, and then they pile on more and more. Find someone else. I'll be plastering this review everywhere I can to hopefully deter people from using FDR! Trust me ... go to a credit counseling place (which is FREE!) or anything but these bottom feeders.

    AND then they reply to my review on TrustPilot and say they want to talk with me about my experience. They do that to make you THINK they care, but in the end, I haven't received a call from anyone. I got an email from TrustPilot saying that if I didn't provide my contact information, my review might be pulled down. Well, I would like to request the same! Send THEM a message to contact me and tell them that THEIR reply will be removed! STAY FAR AWAY!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Barbara, we are sorry to hear you have had so many negative experiences this early on in your program. It seems like an account specialist has already been assigned to your complaint. We hope to address all of your concerns.

    Verified purchase
    Customer ServiceTimeliness

    Reviewed May 3, 2023

    Good job. Nothing to complain. Every time they sent email to me I call them and they respond right away. I need them do more better because they take for me little bit longer. I believe now you guys go And draw me seven debt done already. I don’t need to pay anymore correct. Can you let me know. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi, thank you for your feedback. We encourage you to reach out to our customer service team to get an update on the status of your program.

    Verified purchase
    StaffHonesty & Transparency

    Reviewed May 3, 2023

    From the beginning the help and guidance provided has been exceptional. Let's be real, this isn't a service anyone wants to need, but having this has been a Godsend. Every interaction has been respectful, honest and helpful. Can't ask for better than that.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ruzenka, we appreciate your feedback and your honesty. We are excited to hear that we have met your expectations!

    Verified purchase
    Staff

    Reviewed May 3, 2023

    I highly recommend that every family going through challenges and money is not stretching anymore. Let's be realistic, this economy is getting harder and harder. We are truly blessed by Freedom Debt Relief to help us be debt-free and remove the burden and stress from our daily lives.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for recommending our program Mirella, we are honored to partner with you on your journey towards a brighter financial future!

    Verified purchase

    Reviewed May 3, 2023

    Graduation date, I was Told from the start that it would take a couple years two years. Well now I am three or four years into it and still have two years left to go it makes no sense to me. I’ve spent over $11,000 so far and I’m not even halfway there? My dept was only 25,000 to begin with? I only make 900 a month and I’m giving you 1/2 of it. Three more years would be Over 15,000 more which is more than my original debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Caryl, sorry to hear that you feel this way. An account specialist will be reaching out to address the current status of your program.

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    Billing

    Reviewed May 3, 2023

    I’ve been able to pay off my debts and get my credit score up, couldn’t be happier. Would recommend Freedom Debt Relief to anyone who is overwhelmed with credit card debt. They definitely fight to get your balance down and all you have to do is pay your monthly agreed payment. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Antonina, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    BillingHonesty & Transparency

    Reviewed May 3, 2023

    If you need to skip one month’s payment, be honest with yourself and with FDR. Make sure you speak with them at least 3 or Perhaps 5 days in advance before the due date, otherwise skipping a payment cannot be done. Unfortunately, I had to skip an occasional payment, and FORTUNATELY, FDR was always there for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jackie, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Billing

    Reviewed May 3, 2023

    FDR has taken the load off my mind with one payment a month. I don't have to deal with banks and bill collectors and hassle over settlements. I ran my debts up but am paying them off in an easy manner and hope I learned my lesson with using my credit cards.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kerstin, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

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    Punctuality & SpeedStaff

    Reviewed May 3, 2023

    First time using Freedom Debt Relief. I’m just getting started. Every one that I have spoken to or have any questions they are all very helpful with explaining with any questions I have. At this point I’m very satisfied and can’t wait to be debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Customer ServicePunctuality & SpeedMaintenanceStaffBilling

    Reviewed May 3, 2023

    The program at Freedom Debt Relief took some time, but it wasn't difficult. It was just very time-consuming. There was a lot of paperwork and going back and forth, trying to make sure you have everything. Everyone I've dealt with so far were very kind and professional. I've not dealt with anyone that had been rude or obnoxious. They were very customer-orientated and really tried to solve your problem. Everything went smoothly and seamlessly. If I had any questions or concerns, they answered them quickly.

    If someone's having trouble with trying to get their debt under control, it's a good program. Because it's one monthly payment that is broken into several different payments to pay things off. They handle all of that and they get your account settled for less if there are a bunch of overcharges, late fees or collection fees. Credit-wise, your credit will take a hit, because they're past due accounts. Realistically, going in, anybody who wants to try this program really should know that their credit is going to tank after the program. But they're going to be better off in the end because all that debt will be gone. If somebody's drowning in debt, I would recommend FDR.

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    Staff

    Reviewed May 2, 2023

    Freedom had help me so much. I’m seeing my credit score go up. Something, I’m sure I couldn’t do it myself. Finally I’m feeling great about myself. Glad I found you. I can sleep better now. Thank you so much for your help…

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Eva, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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