Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,919 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 11, 2022
Monthly statements, a full dashboard to follow progress, communication "when you need it," and many helpful suggestions. They resolved over $17,000 in debt for me, and my credit is being restored! As a single Senior Citizen, I never had a concern that they wouldn't perform. Stay with them and they will take care of you!
Hi Carol, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed Nov. 11, 2022
Great job on settling some of my accounts already. I can’t wait to be debt free within the next year. Having a breakthrough to fixing my credit brings me such happiness as my future goal is a house for my children. FDR is getting me there one settlement at a time
Hi Asheena, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 11, 2022
While you are doing what you said you were going to do I do not agree with the services you are charging me compared to what you are paying out to resolve my credit issues. I feel like more should go towards my credit issues.
Hello Michael, unfortunately we cannot make changes to your fee schedule, but as long as your deposits are on time and in full, the fee schedule will not affect your settlement. It is also important to remember that we will only charge our settlement fee for an account that we settle, once we settle it. If you have questions about the status of any of your accounts, please do not hesitate to reach out to us.
Reviewed Nov. 11, 2022
They are good at the work they do, and they are quick and they get your permission before they do anything I really like that. They are for their clients and they do the best they can to get rid of your debt as low and as quick as they can.
Hello Peggy, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and its great to hear you are happy with our service efforts!
Reviewed Nov. 11, 2022
I am thankful that Freedom Debt Relief has been able to provide me with the assistance I needed on my journey to be credit card debt free so that I can have a new chance at organizing my expense future. I look forward to my next chapter and I am grateful to the entire Freedom staff.
Hi Belkis, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Nov. 11, 2022
It has been a very seamless experience for me. Yes, I’m very stressed out about the debt I owe but Freedom Debt Relief has been a big help and took a big weight off my shoulders, and I would definitely recommend them.
Hi Lisa, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.
Reviewed Nov. 11, 2022
I have enjoyed my time with Freedom Debt Relief. They keep me notified and seem to be tackling my debt well. The dashboard that they provide is wonderful and I can always check in there and they also send me reminders when things need to be done.
Hi Susan, we are happy to hear that you have been finding your dashboard helpful. We are excited to track your progress and savings. Please let us know how we can continue to support you!
Reviewed Nov. 11, 2022
Truly excellent customer service. So happy with results. Can't wait till this mess I got myself into is finished. Freedom Debt has made it very easy to communicate with, be it by phone, text or email. They always keep me informed.
Mary, thank you for sharing how happy you are with the decision that you made partner with us on your journey to financial freedom! We are excited for your next steps and your future success!
Reviewed Nov. 11, 2022
Always was there for me but I was worried about extension so I just went back to work due to I was stressing!! For the most part, I was treated fairly and was satisfied!! I hate the 60% that is a killer.
Hello Rosita, we understand the stress that comes with extending your program. We encourage our members to make additional; deposits when they can, to accelerate their program. Contact us for details or if you have any questions.
Reviewed Nov. 10, 2022
Easy to work with. Great communication and quick to reply. Would recommend if you are experiencing financial hardships. Website is very user friendly. I was able to upload documents easily throughout the term. They are just as proud of you as yourself when you graduate!
Hello Teresa, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303
Reviewed Nov. 10, 2022
Extremely disappointed with the overall process the fees the settlements. In all I ended up paying 6k more than if I would of settled myself. All settlements were what my credits sent me in the mail to settle. Paid you guys 6k to do what I could of done completely useless.
Hello Julian, we are sorry to hear that you are unhappy with your overall savings. We would love the opportunity to break down your savings and fees with you, we encourage you to contact us if you are interested. Congratulations on being so close to being debt-free.
Reviewed Nov. 10, 2022
The customer service was great. I spoke with a representative in the beginning who greeted me on the phone call by saying my name and it made feel already welcomed. I felt like I found a program that will work for me and my debt. I had a great experience.
Hi Laquisha, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Nov. 10, 2022
They were very helpful and explained everything in great detail. They instilled confident in myself and them. I felt totally consumed and overwhelmed. I was so relieved after I spoke with my representative. I felt like I saw a light and the end of the tunnel and I would be able to sleep again at night. Thank you for working with me.
Hi Helen, it is an honor to hear that our team was able towel you feel confident in your situation and while working with us. We look forward to your success in the program!
Reviewed Nov. 10, 2022
It takes time and patience, but I am getting there. Everyone is very helpful and I will be debt free sooner than I ever would have been without FDR. I am so glad that I decided to work with FDR and make the changes I needed to to be Debt Free.
Hello Christa, your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Nov. 10, 2022
Very good at keeping me updated on my progress and always checking in to see how things are going. I’m very impressed with how FDR is doing and I would recommend them to my family members and friends. Thank you guys for doing a job well done.
Hi Carla, we are happy to hear you feel comfortable with our process and out team! We look forward to your continued success!
Reviewed Nov. 10, 2022
Everyone that works for FDR are very committed to their work trying to help people with their financial struggle. They are all professional when dealing with their clients and really makes you feel love and cared for. They are all pleasant and approachable. You won't be scared talking to them about your own financial problem. That the clients are on the same boat and they are all there to support and guide us through these tough times. I am very happy, thankful and grateful for everything that they've done so far. Well recommended if you're having financial difficulties. Please call them and you won't be sorry. I am one happy happy joy joy client.
Hi Thelma, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success!
Reviewed Nov. 10, 2022
Freedom Debt Relief Program was great. They worked with me every step of the way to rid me of my debt. They lowered my withdrawals when I needed them to and everyone I was in contact with was kind and helpful.
Hi Lynn, we appreciate your review. It is an honor to support you in your journey to financial freedom. We look forward to your continued success!
Reviewed Nov. 10, 2022
I have been with Freedom Debt Relief for about 18 months. I have found the company easy to work with through a difficult time for me. And have always had good, prompt service. The fees charged are reasonable and I know where I stand after checking the informative online dashboard.
Hi Michael, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 10, 2022
Freedom Debt Relief has been a great help to me as it pertains to my debt. They keep in touch to let me know what's going on. They are really lowering my debt. Professional, conscientious, helpful, thorough. If you need debt relief, contact Freedom Debt Relief. You will not regret it.
Hi Karen, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Nov. 10, 2022
Being apart of FDR has made my life easier I make my monthly payments and they do the rest which makes for a stress free life. I was making high interest payments to different creditors and FDR helped to get most of them reduced.
Hi Subrina, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Nov. 10, 2022
Freedom workers have been very helpful and understanding with me especially when I do not understand things.... I am so happy that I was sent to this group for help///thank you one and all... I would suggest this program to any family or friend who may need help.. Thank you.
Hello Martha, we are very happy to hear that you have found the guidance you needed to assist you in your journey to financial freedom. We are excited to see your continued success!
Reviewed Nov. 9, 2022
So far so good, been in the program for a month, too early to tell, maybe I can do a much better review in a couple of months. I am happy to have joined the program, feel that I took a big load off my back.
Hi Hector, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Nov. 9, 2022
Hi, Overall, I did save a lot of money. Fees take away some of that but, the creditors were off my back. Stick with the plan and keep on top of your credit score and dispute balances when you get settlements (and especially when you pay each off) and your credit score will rebound!
Hi Charles, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed Nov. 9, 2022
I was very pleased with every aspect of my response from everyone so far. Thank you for explaining so well. I hope my experience will set me free of this debt when done. I have always paid on time thanks.
Hello Tammy, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed Nov. 8, 2022
I wish I never signed up with Freedom Debt. My credit got worsen, and some of my cc was not settle to lower the amount but plus additional fee on top and late fee and lawyer fee court fee. I made mistake by joined the freedom debt relief.
Hi Gina, we are sorry to hear you are unhappy with the resolution time and the impact to your credit score. You should see your credit score improve as your accounts are settled. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.
Reviewed Nov. 8, 2022
This is my first time getting a consolidated loan with Freedom. When I first applied the rep explained everything very clear and was very patient with all of the questions that I had, at that point I was ready to commit in getting help.
Hello Janice, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 8, 2022
I called 3 times today and no one called me, the call drop when I was connected to customer service, it dropped again, I was so disappointed, not in the dropped but the fact that no one called me back.
Hello Carmen, we apologize for the inconvenience. An account specialist will be reaching out to make sure your concerns have been addressed.
Reviewed Nov. 8, 2022
Very helpful. Helping getting me out of crushing debt. I would recommend FDR to anyone who is in a bad financial position. It was a great relief when I enrolled. I thought I was a hopeless case until I started the program.
Hi Stephen, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 7, 2022
I always thought that this debt relief program was a fraud. But it's not... These folks are truly making an attempt to help people in a country where everyone seems to hate each other. Thank God Freedom Debt Relief is one of the few companies left doing the right thing!!!!
Hello Anthony, thank you for giving our team the opportunity to earn your trust and review. Congratulations on your progress and debt-free future!
Reviewed Nov. 7, 2022
Freedom Debt were on top on everything. I'm happy they were there for me in my dark days buried in debt while my daughter was getting chemo. I'm blessed for my now healthy cancer free daughter & almost debt free. I will always refer you guys. Thank you.
Hello Sofia, thank you for sharing your story with us. We are very happy to hear that your daughter is healthy! We look forward to your debt-free future! Thank you for allowing us to be part of your families successes!
Reviewed Nov. 7, 2022
Glad me debts are being closed. It is so reassuring to close this chapter in my life. I would recommend Freedom Debt to my friends. I really don't have any thing else to add. Thank you so much for your assistance!
Hello Regina, thank you for giving our team the opportunity to earn your trust, review and recommendation. Congratulations on your debt-free future!
Reviewed Nov. 7, 2022
I am so excited to pay all my credit cards off and what to let people know how I feel and how excitement my life will be back to normal for once in my life. I really enjoy this program. It saved my life.
Hello Melissa, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 7, 2022
Have had an amazing experience so far, the person I spoke with was upfront, honest and on my side. Understanding and helpful. He made absolutely sure I knew everything I needed to about the program and made sure I could contact him with any questions at any time in the process.
Hi Valerye, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Reviewed Nov. 6, 2022
Because Freedom Debt Relief was honest and caring about my well being. THE hope of getting debt free, is a great feeling. My wife and I are looking forward for when we’re resolving our debts for good. Thanks Freedom Debt Relief.
Hi Ronald, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you put your debt behind you.
Reviewed Nov. 6, 2022
I am very pleased to say these guys at FDR do what they say they would do for me....it took patience and faith with these guys. Take my word. I waited and got good results.....take a chance to save your credit with FDR....Thank You to all you guys that helped me clear my credit. I hope this helps someone else.
Hi Novey, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Nov. 5, 2022
We were snowed under. Making minimum payments and worried every month. My daughter told me of her wonderful experience so we decided to give it a try. All we had to do was make sure the agreed amount was available, Freedom took care of the rest! Negotiations, settlements. Any letters we received from our creditors. Now we find ourselves done! Graduated free of all that worry! We never intend to get in so much debt again. But, "life happens" and if we do? We will be picking up the phone and calling Freedom!
Hello Sally, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success!
Reviewed Nov. 5, 2022
Very helpful people on the phone. Really helped. They explained everything very good. I'm glad I chose you to help me with my debt that's really need it to get my score back on track so I can buy me a home in the future
Gilbert, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Nov. 5, 2022
The person that helped me out, I appreciate it??? Good Job Freedom Debt Relief!!! Thanks again for your help. See what I have to say Great Job Freedom Debt Relief!!! Great Job debt relief, again Great Job Freedom Debt Relief
Hi Claude, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts!
Reviewed Nov. 5, 2022
Freedom Debt Relief was awesome. They helped me out every way possible… I was able to settle all my credit card debt. All of the representative that I spoke to was amazing and so helpful. I will use them again!!
It is rewarding to hear such great feedback about our team, Tina. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed Nov. 5, 2022
Staff very warm, knowledgeable. They explain everything every step of the way. They make sure you're comfortable and with all the information they give you. They also contact you with updates to keep you appraised on how things are progressing.
Jacqueline, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 5, 2022
Mil gracias por ayudarme a salir de mis deudas.
Hi Karina, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed Nov. 5, 2022
Absolutely Great to work with. Helps take stress away and works fantastic to reduce what is owed to pay back! Keeps you updated on resolutions a lot any problems as soon as they are aware! Thank you all very much!
Hi Diane, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. We look forward to your continued success!
Reviewed Nov. 5, 2022
Yes I spoke with Karen **. I read her edit 10+. Very nice. Very helpful. Willing to go the extra mile for helping people out. Highly recommend this company and if you get a hold of Karen she’s the best.
thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Karen and she was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!
Reviewed Nov. 4, 2022
Thank you for taking care of my hardship. I will recommend you to friends and other people who needs. All problems solve and I was able to breathe from my debt. I hope you can help other people. Staff are nice. Tonya who have help me thank you and to your program.
Hi Alexis, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Tonya and she was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!
Reviewed Nov. 4, 2022
So glad that part of the debt is down. I don't like that it took so long to pay it down. Will be glad when it's all done. Thought it would be in 4 years. Just taking a little longer than I was told at first.
Hello Susan, we appreciate your patience and commitment to your program. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 4, 2022
Although I am satisfied with my debt being resolved I do not like the way it's being prioritized. You did not realize items would just be left in charge off statuses making it appear like you just left my debt up for grabs! There are other things I am not happy about very much to type.
Hello Yolanda, thank you for your feedback. An account specialist will be reaching out to address your concerns.
Reviewed Nov. 4, 2022
Happy to report that my credit card debt has been paided off. This was done by Freedom Debt Relief who did a great job of handling this for me. If I ever had a question about my account they were there with the answers to my questions. I can’t thank FDR enough for all they did for me in resolving my credit card debt.
Hello Richard, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Nov. 4, 2022
Freedom relief has been great to answer any questions I have had and has done a great job on my account so far. I was falling behind on my debts and they have worked smoothly to help me get out of debt promptly. I would surely recommend them to anyone who is in debt.
Hello Clydean, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 4, 2022
Thankful for the help from the experienced staff. And the relief you have brought me. You have made me believe that there is someone out there that cares. Please keep doing your service for us in need of help. I had gone through identity theft and did not know where to turn to pay off all that was charged in my name. I truly thank you. From the bottom of my heart. This has helped me through a bad experience.
Hi Steven, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Reviewed Nov. 4, 2022
From the first phone call to each creditor I owe, I have been dealt with in such a professional and compassionate way. Everyone has been so great and understanding. Would definitely recommend this company. If you’re struggling, call them. They will help you!!
Hello Amy, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 4, 2022
I have been very pleased with my interaction with Freedom Debt Relief. Everything I was told would take place, the steps and timetable have all been accurate. Any questions you have along the way are easily and quickly answered. I would definitely recommend FDR to others.
Hi Tracie, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 4, 2022
Thank you for what you did to help me fix my credit card issues. They kept me posted as each outstanding balance got resolved. I got done sooner than they expected so that was a nice thing to happen. I would recommend this company to others.
Hello Paul, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Nov. 4, 2022
We're sticking to the program but we're still a little apprehensive....Hopefully by the end of the program that seems so far away we will come out satisfied and on top. We are trusting Freedom Debt Relief to help us to become debt free.
Hello Marcia, a lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey! We encourage you to contact our customer service team to discuss your options, we want you to be able to continue our program comfortably and to continue your progress.
Reviewed Nov. 4, 2022
I do not complain much. Good job so far. Get me some good deals. They follow protocol guidelines very well. Should be a outstanding success. I am sure I would be one of the first to complain if they did a bad job. I wish us both the best of luck. We are going to need it.
Thank you for sharing your experience with us Ricky, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Nov. 4, 2022
So far the service provided by Freedom Debt Relief has been great! Friendly customer service and quick resolutions to debt. I have had no issues since being with this company! I also paired with Debt Consolidation Plus which has greatly spend up my debt resolution. Thank You FDR!
Hi Darrell, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Nov. 4, 2022
Not happy about our creditors calling all day and us having to talk to them and tell them we can’t pay! You are the ones that should be talking to them like Credit counselors do! This program takes too long and in the meantime my Credit is garbage for the next three years. We are going to have one of our vehicles paid off in March and now we won’t be able to buy a new vehicle with our bad credit rating!
Hello Douglas, we are sorry to hear that you feel this way since enrolling in our program. We are not credit counselors, we are here to help you settle your debts and getting you the best savings possible. We understand you are frustrated with the creditor calls and your credit impact, but we have resources on your dashboard that can help you navigate these calls. Regarding your credit impact, you will see your credit improve as your accounts are settled and paid off.
Reviewed Nov. 3, 2022
I have been very satisfied with the management of my account to date. I am notified of the settlement so I can approve. I look forward to the continued support. I look forward toward the day I am debt free and my credit rating is improved. At this moment I am overdrawn at my bank until I get my IHSS check.
Hello Mary, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 3, 2022
They have been wonderful, I am able to rest now knowing I have the help now, I had surgery and was out of work for almost 4 months, and fell behind and Freedom Debt Relief ate in and took the weight off my shoulders. I highly recommend to all my friends and family along with my co-workers.
Hi Carolyne, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone!
Reviewed Nov. 3, 2022
FDR is always in touch and lets me know of their progress or any changes. Any letters I receive from creditors are addressed right away. I am very pleased with everything they have done and continue to do for me and my wife!
Hello Dana, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts!
Reviewed Nov. 3, 2022
I reached out and was pleasantly surprised at the willingness to help us lower our rate and also helped expedite getting a better rate as well. When I had questions I was met with a willing attitude to help my family achieve peace of mind. Mahalo nui Loa.
Hi Samuel, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Reviewed Nov. 3, 2022
I am happy to finally be doing something to get out of debt but it is a long, slow-moving process. I guess I thought FDR would negotiate with all of my creditors at once and then I would gradually pay them all off. But that has not been the case. It seems that FDR only negotiates with one or two of my creditors at a time and as a result, I am still receiving lots of phone calls, texts, and emails from my creditors, which is extremely annoying.
Hello Cheryl, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We encourage you to login to your dashboard to find the resources available to manage creditor calls.
Reviewed Nov. 3, 2022
They were excellent. Couldn't have picked a better company to help me with my debt relief. Communication was great and the client dashboard was very user-friendly. Payments were also very reasonable and they worked with you if you missed a payment.
Hi Alisha, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Nov. 2, 2022
Have great service and opportunities to get help with my debts. So far going good for me right now. And their rates are great in my opinion. They have superior quality service and I love it. I will always invite others to join the program.
Hi Patricia, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed Nov. 2, 2022
You were very kind and understanding of my financial problems, lots of understanding, courteous, kind. I would recommend Freedom Debt Relief to everyone. They answered all of my questions and concerns and told me what and where the actions would be to my account. Thank you.
Hi Cora, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Reviewed Nov. 2, 2022
You people have been the best that I have ever had and if I have a question you guys are always there and happy to answer it that's why I love you so much for helping me get out of debt. Thank you very much.
Hi Timothy, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed Nov. 2, 2022
Yes I'm glad Freedom Debt was there to help me with my debt represent me in a positive fashion and mostly to help me to rebuild my credit again. Thank You For Freedom Debt. I'd recommend it to anyone that's having problems with their credit.
Hi Gervaise, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 2, 2022
Communication was extremely poor when one of my debts went into litigation. If I had not been proactive in the process, I believe that it would not have ended the way it did. Documents were not sent to me in a timely manner from McCarthy Law. NLLG continued to get money even though they declined to take my case. I received no services from them but paid $12 a month regardless. Even when asked to drop them, they did not. Up until dealing with my litigation FDR did a good job.
Hello Rochelle, we are sorry to hear about your poor experience. An account specialist will be reaching out to assist you with your account.
Reviewed Nov. 2, 2022
Freedom Debt Relief is wonderful. They promise and deliver fair, courteous, knowledgeable service. They kept me informed along the way and made no offers to creditors that I did not approve of. All in all, a great company to work with. I would recommend them highly!
Hi Sandra, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 2, 2022
Freedom Debt Relief's price was reasonable. They're working with me far as the creditors and getting the bills down and paid for me. I got my finance in order. I highly recommend Freedom Debt Relief. They're really good and they work well with you.
Hi Denise, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 2, 2022
FDR has been resolving and settling debt. I feel a sense of relief knowing that are working diligently to resolved the issues. I hope this debts are resolved sooner than later. I can't wait to be debt free and recommend to my family and friends.
Hi Princess, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Nov. 2, 2022
Freedom Debt Relief is really the answer and solution to being debt free. You will never be disappointed because they are sure to make good negotiation and make the payment for as long as you never are late on the monthly payments..
Thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.
Reviewed Nov. 2, 2022
Freedom did craft a careful plan for me to get out of debt and onto a better life. They were helpful at all times when I had questions. If anyone needs help, I would not hesitate to recommend freedom. I am glad I found freedom and not someone else as I do not know if I would have gotten the quality help from someone else
Hi Michael, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 2, 2022
Pretty much the instant I signed up with Freedom Debt Relief was the biggest sigh I’ve ever taken. Knowing that they were going to help me reach my goal of being debt-free. Such a big big relief taken off my shoulders. Professional, courteous, engaged team of people.
Hi Judy, we are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief.
Reviewed Nov. 2, 2022
The best decision so far. I am glad I chose FDR for my debt. They empathize with me and showed me all the necessary things I needed to do to be debt free. I will recommend it to all of my friends and family.
Hi Mercy, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Nov. 1, 2022
When I joined Freedom Debt Relief it was scary because I had shoulder surgery and was having trouble paying my bills. After joining freedom debt relief the person helping me was there for me all the way through and when the creditors were calling and threatening me freedom debt relief assured me that I was also paying for lawyer protection so if the creditors tried to do anything I would be legally protected and reassured me everything will be okay. Now I have graduated from the program. I am completely out of debt from the bills I once owed and it is a great feeling.
Hello Kevin, thank you for sharing such a beautiful success story. We look forward to your continued success and look forward to continuing to be a source of support for you!
Reviewed Nov. 1, 2022
Updated on 07/14/2024: I'm extremely pleased with the service I have received since I signed up in 2022. They keep in touch with me monthly and so far I have not have any problems. I received several letters from a few of my creditors and it wasn't a problem to let Freedom Debt Relief know and they handled them immediately!
Original Review: I am so pleased with the progress. I was very surprised when Credit One was already settled. It is going faster than I thought because I haven't been able to add extra money to my account and even had to skip one month. Thank you!
Hi Carol, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Nov. 1, 2022
I got myself in a jam by accepting all preapproved credit cards. After a while I couldn’t keep up on the payments. My daughter suggested I phone Freedom Debt Relief. They are wonderful. We are chipping away at my debt.
Hi Jacalyn, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 1, 2022
I paid my first payment on time. I’m getting constant calls. They demand a payment. When do you guys intervene? I'm gonna change my debit card number so they cannot debit me, The only ones who will get the New debit card numbers will be you guys. Please help soon
Hello Kenneth, thank you for reaching out to us. We have resources on your dashboard that can help you manage those difficult creditor calls. We encourage you to reach out to customer service to address your concerns.
Reviewed Nov. 1, 2022
Upstart loans is now with a creditor. It is taking too long. I appreciate the settlements you have done but you guys are taking far too long. I want things to move faster. You are making things more stressful for me.
Hi Melissa, we are sorry to hear you are unhappy with the resolution time of your accounts. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.
Reviewed Nov. 1, 2022
From the first phone call, to date, we have had nothing but great people, time and effort on taking care of our issues. With Freedom we feel as though we have family backing us in our endeavors. If anyone wants recommendations, please send them our way. Thank you. Larry
Hi Larry, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 1, 2022
I've been working with FDR for a little over a year now and the initial setup and settlements went very smoothly. Unfortunately, once I received a summons from one of my creditors, this is where my good experience ended. They claim to have a "legal network", but when I reached out to them, they were of absolutely zero help to me and I walked into the courtroom alone and completely unaware of what was in store. A judgment was placed by the court and I had to pay every single dollar of that particular debt. FDR "took it easy" on me and didn't charge me a settlement fee for this one though.
There's also a huge disconnect between the staff at FDR and their sister company Crossroads Financial, as they tend to punt calls back and forth to one another when they don't have an answer which resulted in me having to make multiple phone calls to have questions answered. For instance, I wanted to pay off the remainder of my settlements in full and "graduate" myself from the program. It took me three phone calls over the course of 90 minutes to get an answer that the rep admitted he wasn't even sure was correct. And that was after he spoke with his "leadership team".
If I was to sit down and add up all of the fees I paid to FDR for their work, I believe the money I actually saved was pretty insignificant. More than anything, it's convenient to pay one person versus 10 and that's what probably seems attractive to people. Just make sure you do your homework before you get into bed with a debt settlement company. At the time, it may seem like you have no other choice but in retrospect, I probably could've saved myself some money if I'd spent more time doing this on my own.
Hi Jason, we understand your concerns and we are sorry to hear that you have had a poor experience working with us. An account specialist will be reaching out to address your concerns.
Reviewed Oct. 31, 2022
Professional staff, very good communication and excellent computer services. I was surprised at how in depth all of the pertinent information was followed through with. The program guide was also very informative and gave me a positive outlook for the future.
Hi Michael, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program.
Reviewed Oct. 31, 2022
The people here helped me understand what I was going to go through every step of the way and the app is so easy to use. I just had to give them the information they needed and they took ahold of that info and got me one settlement after another.
Hi Patricia, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Oct. 31, 2022
I appreciated your assistance and helping me getting and lowering the monies I owed various banking institutions. However, I found that Freedom Financial cost for your company to pay these bills were extremely high. Also, I found that Consolidated Plus and Freedom Financial are the same company.
Hello Betty, we appreciate your feedback. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free.
Reviewed Oct. 31, 2022
Freedom Debt Relief is great to work with. Everyone is so helpful and never makes you feel bad about any outstanding debt you have. They have done exactly what they explained and it has been a good experience working with them.
Hi Kelly, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We look forward to your continued success!
Reviewed Oct. 31, 2022
Freedom Debt Relief has really helped us tremendously with getting rid of debts owed. We are both disabled and were greatly overwhelmed. We really thank and appreciate the help from Freedom Debt Relief. Now we can breathe a little easier and the harassing phone calls have stopped.
Hello Chad and Stacey, thank you for giving our team the opportunity to earn your trust and review. We are happy to hear that we have been able to make a difference in your financial future! We look forward to your continued success.
Reviewed Oct. 31, 2022
I think that everything went well except the last write off. It was up to me to handle everything to secure graduation. I know that I paid to have this done. I had to secure a credit report on both of us to reach graduation. I think it was more of an issue to continue depositing monthly deposits.
Hello David, thank you for your feedback. We are sorry to hear you feel this way about our program, the best way to be successful is by collaborating to achieve your goal. Regarding deposits, any funds left in your account after completion will be sent back to you. Congratulations on your savings and the successful completion of your program! We wish you continued success!
Reviewed Oct. 31, 2022
It is making a difference, just be patient and it will work out. That was the hardest part of it. You never really know how to clean up your credit and what it takes. Sometimes you wonder how you can fix this.
Hi Bonnie, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Oct. 31, 2022
It has been a process but I didn't have to worry I was in perfectly good hands. One took a little longer than the rest but they stayed persistent and got it done without any further issues or problems.
Hi Evelyn, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Oct. 31, 2022
Great service throughout the entire deal. Easy when you reach out to them. Customer service is always will to help. They stay on top of everything. Made the entire progress super easy. Would recommend them to anyone. Has made my life a lot easier.
Hi Jeff, we are happy to hear that you are being taken care of by our wonderful customer service team! Your recommendations are the best way to thank us, we appreciate that you trust enough to do so!
Reviewed Oct. 31, 2022
I was skeptical at first, but after following the advice of the agents and reading the information in the page. The process becomes clear and with time I’m still repairing my credit but confident with a good outcome, very thankful to all team of the Freedom Debt Relief.
Hi Fernando, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future
Reviewed Oct. 31, 2022
I live on a fixed income, it's been extremely hard to keep up with my payment that were set.. The price of EVERYTHING has gone up and I have absolutely nothing left at the end of the month. I know I'll be better off in the end that's why I keep trying to do my best to keep up.
Hi Anita, we understand that times are tough especially with the increase in cost of living, we have experienced the same feedback from various members. We encourage you to contact our customer service team to discuss your options, we want you to be able to continue our program comfortably and to continue your progress.
Reviewed Oct. 30, 2022
Quick & easy. They were very helpful with getting this started. It helped get my stress level down knowing that my bills are being handled. This group is here to help when you fall behind due to illness death and loss of your job.
Hi Janet, thank you for reviewing your experience with us. We are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future
Reviewed Oct. 30, 2022
I was in the program for 3 years and it was nothing but great! Through Freedom I cleared all my debt and started on a new path of debt free. The support was above and beyond what I thought and I would highly recommend to anyone needing to find debt Freedom.
Hi George! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future If you have any questions, just give us a call at 800-655-6303.
Reviewed Oct. 30, 2022
I just recently started the program early this month. The people I have spoken to thus far have been very helpful. They explained things to me in a way that I would understand. I am hoping to settle things quickly.
Hi Tiffany, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Oct. 30, 2022
Updated on 6/6/2023: Since I have turned my credit card debt over to Freedom Debt Relief I’ve been able to start paying cash for what I buy and stop buying things that I really don’t need. I don’t understand or was even aware that they charge a fee even when no one debt has been resolved. I’m still not sure what that’s all about but I know that they have to be paid! I have recommended Freedom Debt Relief to others and will continue with to do so!!
Original review: So far I have been pleased with your help and assurance that I am doing the right thing to get out of debt! I have no doubt that I will not only be able to get out of debt but will be able to avoid falling into this trap again by using the wise advice that you have suggested in saving for a rainy day or to buy something big! You're helping me to achieve this is a goal that I would never reach on my own.
Hi Sharon, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times!
Reviewed Oct. 29, 2022
I felt very comfortable with everyone that I have been in contact with. Every person who hat I have had verbal conversation with with explained what to expect and l the know that I will be ok as I go through the program.
Hi William, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief.
Reviewed Oct. 29, 2022
Everyone was very through explaining the program, it has eliminated my worry each month. I could have not picked a better company to work with. I would recommend them. The program is designed so it is easy to understand.
Hi Paul! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed Oct. 29, 2022
The Freedom Debt Relief Program has been very helpful in getting my program down into a Goal to become Debt Free, save some money, accomplish it in Forty Eight months or less. It is a good feeling to have a plan that is able to walk me through that!
Hi Paul, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Oct. 29, 2022
Did not particularly agree with the decision on the law sue. I put my trust in Freedom Debt Relief and they drop the ball. I was told a settlement was achieved but come to find out someone in your office drop the ball allowing for sue. No blame was placed on the company for their mistakes. It looked like I was guilty. I accept that the debt was my responsibility
Hello Willie, we are very disheartened to hear that you feel this way and we want to reassure you that we do value and care about our clients' needs. We apologize if you have not been made to feel that way and we take your feedback seriously.
Reviewed Oct. 29, 2022
Great customer service, great experience, great service. Would definitely invite friends to do this and to anybody that feels there no way out of credit card problems. There's always a way out and solutions to your problems. Freedom Debt Relief can help you thru it. All you have to do is call
Hi Chris, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Oct. 28, 2022
Yes definitely I will recommend my friends and family. Team FDR really make me feel a family too. I’m closer to a debt free now. My creditors are no longer bothering me. Thank you from the bottom of my heart. KUDOS to Team FDR.
Norma, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Oct. 28, 2022
Since my job transfer went sideways in June 2022. I was barely keeping up with minimums due each month. With the help of consolidation. My payments have been cut in half. Allowing some financial breathing room, which means I can squirrel away some money as well.
Hi Sean, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Oct. 28, 2022
I am not getting any response to my inquiries that I submitted via email two weeks ago. They were emails with additional information for other debts. They were sent to the customer service email they gave me, I am so disappointed. Very disturbing.
Hello Kathy, we are sorry to hear about the delay in response. An account specialist will be reaching out to you soon.
Reviewed Oct. 28, 2022
They have helped me a lot. Excellent customer service. They talk to you about how it works and keep you up to date on how it works. Also you have the dashboard. If you have any questions you can call and talk with them.
Hi Ann, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Oct. 28, 2022
I’ve had a seamless process and I just ensure the payment amount is in my account. I may be paying a higher fee, but Freedom Debt handled the entire process; thus far I have paid 2/4 and steady on track to completing the others. If you’re willing to start paying off credit cards, I recommend Freedom Debt Relief.
Hello Towana, we are thrilled to see your program and process go smoothly and effectively. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.
Reviewed Oct. 28, 2022
Makayla was simply put...amazing! She took the time to listen to my concerns and researched to make sure the information she gave me was accurate to the best of her knowledge. It was a pleasure speaking with her and she is definitely an asset to your customer service team!
Hi Krista, it's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Reviewed Oct. 27, 2022
Where I only saw credit card bills, non stop calls and had no way out, until I came across FDR. Thanks to them I have been gradually improving my credit and lowering my credit card balances. Thanks to them I regained that peace of mind. Their Service is immaculate, their teams are professionals and great people. Thank you!!
Hi Christian, we applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Reviewed Oct. 27, 2022
I discovered Freedom Debt Relief while looking for a way to get enough money to consolidate my credit cards. Because my debt was so large no one wanted to loan me money. Then I found Freedom Debt Relief. I turned everything over to FDR and started making one manageable payment a month. FDR helped me reduce my debt in a fraction of the time. If I had continued to try to just pay the minimum I would still be drowning in debt for years to come. I'm so happy I used this service to correct my bad spending habits. Thank you for helping me gain financial freedom.
Hi Vickie, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We look forward to your continued success!
Reviewed Oct. 27, 2022
So easy to set up and enroll new debt. Settlements come quick and are very easy to approve. Easy to contact on phone or email. Payments are affordable and taken directly out of account which makes it easier to make on time payments. Questions are answers quickly.
Hi Randie, we are excited to see your progress, rest assured we will continue to work hard to get you the best savings possible!
Reviewed Oct. 27, 2022
Just started a couple of months ago, so not really sure, how it’s going to work out but you have negotiated one settlement. Getting a lot of phone calls that are kind of frustrating, everything else seems to be going ok, the website is easy and keeps you informed.
Hi Ben, we are excited to work with you towards your brighter financial future! We understand creditor calls can be frustrating, we urge you to log into your dashboard to explore resources provided to take these calls. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Oct. 27, 2022
Explain everything so we understood it, very nice and courteous on the phone and walked us through every step in the sign up procedure. Have maintain communications with us, client dashboard is easy to use and understand, I felt relief after talking with them about actually seeing a light at the end of this tunnel.
Hi Terry, thank you for giving our team the opportunity to earn your trust, review and recommendation. We look forward to your continued success.
Reviewed Oct. 26, 2022
The Representatives at Freedom Debt Relief have excellent customer service skills. I am very satisfied with the service I am receiving. The representatives are very courteous and respectful. They always make sure that I all my concerns and questions have been addressed before I end the call.
Hi Imelda, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed Oct. 26, 2022
FDR is well organized, and the customer service is best there is. Feels like a whole family is helping you. Can't thank you enough, FDR. Have recommended FDR with some of my colleagues that are experiencing financial hardship. More blessings, FDR.
Hi Paul, thank you for being a part of our freedom family! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal.
Reviewed Oct. 26, 2022
They works in team, they are very professional people, faster solutions, when you call them, they try to help you soon. Constantly communication whit us, helping all the time quite paperwork. I’m very happy to choose them
Hi Susana, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed Oct. 26, 2022
So far I am very excited about the way my journey is going on getting rid of high interest credit cards I on my could never pay off. Thanks to Freedom Debt Relief. I see a chance to doing so. So far I am very please with the ways things going. Excited
Hello Stephan, we are excited to work with you towards your brighter financial future! Rest assured you are in good hands and we will be by your side through this journey!
Reviewed Oct. 26, 2022
I would definitely recommend FDR to a friend. Their management of my situation has been EXCELLENT. They keep me informed of changes in my situation. FDR promptly notifies me of settlement offers. Their dashboard is very user friendly. I highly recommend Freedom Debt Relief.
Hi Robert, thank you for giving our team the opportunity to earn your trust, review and recommendation. We look forward to your continued success!
Reviewed Oct. 26, 2022
FDR made it really simple for me to get rid of debt and even reduced my monthly payment compared to another company I was working with by half. The program is a no failure to getting rid of debt. I would recommend this company if you are trying to get rid of your debts.
Hello Gladys, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future.
Reviewed Oct. 26, 2022
I am happy how fast the negotiations are coming with my accounts. Thanks Freedom Debt relief for helping me out with my credit getting back on track, because one day myself and my husband would like to buy a home. That is something I have always wanted so I can leave something valuable for my kids and grandkids
Hi Laretha, we are excited to help you achieve your goal of becoming debt-free. We are honored to support you in your journey!
Reviewed Oct. 26, 2022
I was never told anything that didn't happen. All of the recommendations were open and honest. Everything is upfront. They guide you and keep you up to date on all phases of your solutions. They make it easy for those who are apprehensive of this service.
Hi Maureen, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief.
Reviewed Oct. 26, 2022
WORK OUT WELL FOR Me. If you are having trouble with making your credit cards payments l would recommend them to a friend or just anyone friend or not and that just about sums it up. So if you are in need they will be there for you no
Hi James, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are excited for your new debt-free future and we will continue to be a source of support for you in the future.
Reviewed Oct. 26, 2022
So far, satisfied. I have seen my credit score has increased. Glad when it's over! The amount of 179.00 is very hard on me being disabled, on a low income of SSD. Would like to increase deposits but, at this time I can't. It would cripple me financially.
Hi Deborah, we understand rimes are difficult for you and we are very proud of you for your efforts in your journey to financial freedom. We look forward to your continued success.
Reviewed Oct. 25, 2022
Everyone has been communicating very well with me. I get emails every day or every few days and has been keeping me in line as far as next steps etc and enrolling new debt. Also, your website is very easy to use.
Hi Gwen, we are happy to hear that our customer service team is keeping you updated. We urge you to continue to use your dashboard and please let us know how we can continue to support you.
Reviewed Oct. 25, 2022
I was never told about a settlement fee once the creditor agreed to lower my total fees due. Now I lost an additional $600 that could have went directly to the creditors. Instead of settling for $3300, I have to pay $1500 more to Freedom Debt Relief and I was never made aware of this additional charge.
Hi Michael, we understand your frustration. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. An account specialist will be reaching out to go over your agreement.
Reviewed Oct. 25, 2022
to relief from debt! Everything has been very professional. As embarrassed as I've been in this position I have myself, your staff has made me feel very good about where I am headed. The way this was done over the phone was so easy and the emails have been generous. My "counselor" has even answered texts direct to her regarding my questions. Sometimes I don't think of things right at the time we talked. Very helpful and like I said, looking forward to getting myself back on track
Hello Patricia, it is very rewarding to hear how comfortable you have been working with us. We understand our clients need support during these hard times, and guiding you on your journey has been an honor.
Reviewed Oct. 25, 2022
Efficient. That’s one word I would use to describe this experience. FDR has enough experience to have built a very smooth running system which literally prepares you for what you encounter. They are there to offer support anytime and they are very kind and friendly. They have walked me through every step and my first debt has already been settled!
Hi Amy, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for choosing FreedomPlus to reach your financial goals.
Reviewed Oct. 25, 2022
Very happy with this program and all the help you have given me to help resolve my debt! I would highly recommend this program to anyone!! It has helped me in so many ways and I am finally able to relax with my debt!
Hi Jordan, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions.
Reviewed Oct. 25, 2022
Any time I have called the customer service has been excellent. I recently had an experience with a bill that was forgiven and your staff helped me work through the letter and updated our account. We appreciate the time he took.
Hi Lisa, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed Oct. 25, 2022
Freedom Debt handled things very well and I really had no headaches through the whole ordeal. It was a great experience. Once I contacted them, I gave them all the debts that I had and they began the negotiation with the debtors. As they settled, they sent me messages to let me know. They also told me what the payments were going to be. As far as Freedom Debt Relief goes, as of June of last year, I finished that part of it. With the remaining debt that I had, Freedom transferred it over to Consolidated Plus. They set up a loan so that they could pay off all of my debts and I have about eight months left of making the payments to Consolidated Plus. Working with Freedom took a ton of pressure off my shoulders. I'd tell others to sign up with them and put all their trust in them. They'll handle it very well.
Donald, we are very happy to hear about your success in our program. We are honored to earn your review and your trust!
Reviewed Oct. 24, 2022
I really love the job that y'all are doing. When I have a question about something the representative is very patient and kind. And knew how to help me or find the answer that best for my question I asked.
Hi Lula, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed Oct. 24, 2022
My husband and I are very satisfied with the debt relief program we just completed. Very professional staff and services. We would recommend this program to anyone needing relief from their debts. We were drowning in debt. Freedom debt relief took all our debts, combined them all into one payment we could afford. We completed all the payments and are happy with the results from the program.
Hi Vickie, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.
Reviewed Oct. 24, 2022
After overwhelming credit card debt and a divorce, I was at a low point. Freedom Debt Relief helped me change my life for the better! 3 years later, I am free of credit card debt and looking towards a better financial future!
We appreciate you sharing your story with us, Spencer! We are honored to be your solution to financial relief! We look forward to your continued success!
Reviewed Oct. 24, 2022
I’ve been in the program 5 months and finally got 1 creditor settled. I’m hoping they are talking and working with the remaining creditors so they know I am with Freedom Debt. I’m still getting phone calls and mail regarding my delinquent accounts.
Hi Linda, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.
Reviewed Oct. 24, 2022
Great. Thank you for your help with my financial situation. Thank you again, I would definitely recommend to friends, if having financial hardship and they need to go with Freedom Debt Relief. Thank you for helping me out. You guys are great. Thx.
Hi Alfredo, we are honored to partner with you in your journey to financial freedom! Please do not hesitate to reach out to us for updates about your program!
Reviewed Oct. 24, 2022
I am so happy that this program could help people like me. I could sleep better knowing that my debt will be clear and my credit report will get better. Wow is great. Thanks. You keep on the good work.
Carmen, thank you for sharing. It makes us happy to hear that we have been able to help relieve some of the stress you were feeling. Rest assured you are in good hands, please do not hesitate to reach out to us if you have any questions.
Reviewed Oct. 24, 2022
Since the beginning I have had no problems. They have been very helpful. Any worries or problems they work with me fast and easy. I was so scared to start using Debt Relief but it has been a life saver.
Hi Yolanda, we are so happy to hear that you we have met your expectations. Please let us know how we can continue to support you. We look forward to your graduation!
Reviewed Oct. 24, 2022
I have gotten the best service from Winthrop. He has been very patient with me. He has went through the process of this program and explained it to me very well .. and when I needed him to call me back he was on it.. I got call back right away. Thank you for treating me with such great respect. I will refer this company to everyone that needs debt relief. God bless you all.
Hi Georgenia, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Reviewed Oct. 24, 2022
Updated on 09/07/2023: I was in heavy debt and barely keeping my head above water! Freedom Debt Relief helped me come up with a workable solution, and has faithfully answered questions/concerns throughout the entire process! Going with FDR was the best decision I ever made and I will soon be out of all debt!
Original Review: I was in heavy credit card debt, and started researching ways to help resolve my financial burden. I had heard of Freedom Debt Relief but never thought I would need such a company. After checking all reviews of FDR, I gave them a call. It was the best call I ever made, and Freedom Debt Relief has traveled right along beside me during this journey to end my debt once and for all!
Hi Dorothy! We love hearing stories like this - thank you so much for sharing with us! We appreciate you trusting us and are so thankful that you chose us to accompany you on this journey. Keep up the great work - we can't wait to see you graduate!
Reviewed Oct. 24, 2022
Sometimes even Freedom Debt Relief is working on clients' behalf, they neglect the fact of the financial struggles the clients may be going through. Adjusting the clients' needs should be priority instead of the financial gain of the institution. What is said is sometimes FDR puts pressure.
Hi Lara, we are very disheartened to hear that you feel this way and we want to reassure you that we do value and care about our clients' needs. We aplogize if you have not been made to feel that way and we take your feedback seriously.
Reviewed Oct. 23, 2022
You have to pay monthly fees and then another 20% settlement fee on top of the other fees. I was told for 2 months a debt was being worked on by the negotiations team and that debt never got settled and the interest fees just kept adding up.
Hi Jay, thank you for communicating your concerns. We apologize if settlement fees were not clearly communicated during the enrollment process. We do charge a fee percentage for each enrolled debt and we do not collect a fee until after the settlement agreement is authorized by the client. We value your feedback and thank you for sharing it with us.
Reviewed Oct. 23, 2022
I just started working with FDR. I had a phone call which was very helpful and they follow through with emails and texts to make sure you are up to date with everything. To be honest, I’m a little stressed having to talk to the debt collectors but, I know in time this is what I needed to do.
Hi Robin, we are so excited that you chose us to be part of your journey to becoming debt free! It is normal to be nervous at the beginning of the program - a lot of clients experience this. However, we are here to walk you through every step. Please don't hesitate to reach out to our Member Experience team at 800-655-6303, they are available 7 days a week!
Reviewed Oct. 23, 2022
I work for a credit card company. Customers who call me to say they have too much debt and can not keep up anymore. I always give them your name and number. I would tell them how you helped me. I have passed your number to at least 20 customers. I appreciate everything you have done for me.
Hi Jennifer! WOW! We cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your own customers! We are very thankful for your partnership and wish you continued success!
Reviewed Oct. 22, 2022
I was reluctant to buy in. Didn't have a lot of faith, but had to do something about my debt. Five years later, it worked out. It doesn't solve everything, but it really feels good to be done and moving on to my next phase.
Hi Scott, that is wonderful news! We are so happy for you and really appreciate you choosing us as your partner to becoming debt free. Thank you for your review and for being a valued graduate of the Freedom Debt Relief program. We wish you the best!
Reviewed Oct. 22, 2022
Freedom Debt helped me in a rough time in my life. It was so easy to have them take my debt out of my hands and take care of it. It’s all behind me now and I’m so excited not to have that burden anymore. I graduated this month and that is so awesome!!!!
Hi Julie, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success! Thank you for being the best part of Freedom Debt Relief.
Reviewed Oct. 22, 2022
Overall I am very pleased. They handled my debt in a timely manner. They went above and beyond to get my debt settlement and informed me every step of the way. They answered all my questions and concerns. I would definitely recommend.
Hi Adrienne, we are so pleased to hear that you received great communication and service throughout your program! We want to thank you for your committment and for choosing us to serve you and we wish you continued success.
Reviewed Oct. 22, 2022
Great people to work with! Awesome service! Helping me get rid of my debt! They do a fine job working with the creditors! It feels great to almost be debt free from credit cards! I would recommend Freedom Debt Relief people to anyone! Thanks!
Hi Brian, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Oct. 22, 2022
Great Service. Gave me some additional knowledge of an old account I have that was given a judgement against me. The CSR helped me understand and handle what I need to do with the current creditor on that account. I have negotiated since this call and very satisfied.
Hi Raymundo, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Oct. 21, 2022
Freedom Debt has been great. Best thing we ever did. It has been a great experience. I will recommend Freedom to all my friends. Great customer service and great program. A+ company. I will be happy once our program is complete. It's has been a tremendous relief.
Hi Regina! We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Oct. 21, 2022
I have to honestly say, what a relief in just less than 30 days I have not been stressed on how I’m going to pay the next 3 credit card bills and have spending money to get to and from work till the next pay period. I have just one bill to pay and that’s FREEDOM DEBT.
Hi Lisa, that makes us so happy to hear that you are already feeling more at ease. Our goal is to get you out of debt and save you money along the way! Thank you for trusting us and sharing your experience with us. Keep up the great work!
Reviewed Oct. 21, 2022
Elizabeth ** is amazing at her job. She answers all the questions. She is very knowledgeable and providing the best information on how to help with the death. I am very happy to be working with her. I would recommend Freedom Debt Relief very highly. It may be scary at first but in the long run it will be worth it.
Hi Maureen, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Elizabeth and she was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!
Reviewed Oct. 21, 2022
When we decided to look into debt solutions, we were very skeptical about the previous but FDR made it so easy for us. We had a few accounts that went to the card's attorney but FDR helped us out on the way and was able to find a solution. After the cards were paid off, the collection was also taken off our credit reports. I would definitely recommend FDR.
Hi Kabao, this is so wonderful to hear! We are so thankful that you chose us to be your partner on this journey and cannot wait to see you graduate!
Reviewed Oct. 21, 2022
I was very surprised FDR was able to create a settlement with my Exxon gas card account so quickly and for 50% of the debt. Way to go team! I am confident that FDR will settle my Jovia loan with similar success. It's been less than a month since I paid my first draft so once again thanks Freedom Debt Relief.
Hi Ed, that is awesome to hear! We are so happy that you are satisfied with your results and we are confident that you will continue to be satisfied. Thank you for sharing your experience with us and for being the best part of Freedom Debt Relief.
Reviewed Oct. 21, 2022
This is a great plan! If you stick to it, it works wonderful! I'm so glad I signed up! Couldn't have done it on my own. It's easy and very helpful. Also easy to keep track of where your money is and where it's going. Thanks again, Tracie **
Hi Tracie, this is wonderful news! We are so proud of you for becoming debt free and want to thank you for taking the time to review your experience with us. We wish you nothing but continued success!
Reviewed Oct. 21, 2022
Does a great job, friendly expert service, short hold time, gets on task quick.. Reduced my terrible debt down rapidly. Called other companies but Freedom Debt Relief was the best with the best rate of pay for service. I am so glad I chose Freedom Debt Relief because for the first time in a long time I feel relief.
Hi Mary, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom!
Reviewed Oct. 21, 2022
I called FDR and let them know that I had received a “SUMMONS”. I was told to send the information to be included. I thought the issue would be handled with FDR. I then received information that I would have to do this myself. If that information was known by FDR why would I be asked to send the information. I had to pay someone to go and scan all paperwork which was an additional charge. Now I have to have someone take me to process these documents with the court which I hope is not too late to stop this garnishment. I’m not pleased with the delay on this matter because the company already knew it would not be handled which could have been told to me when I initially called FDR about this matter.
Hi Lennelle, we are terribly sorry to hear about your experience. We take your feedback seriously and an account specialist will be reaching out shortly.
Reviewed Oct. 21, 2022
The best thing I did was sign up with Freedom Debt Relief. The money automatically deducted from my bank account. I considered it to be a savings I could not touch. I am so happy I did this, and I have chosen not to allow myself to get back into debt. Thank you, Freedom Debt Relief.
Hi Grace, thank you so much for sharing your experience with us. We are so thankful that you chose us to be your partner and we want to congratulate you for staying dedicated to becoming debt free! You did it!
Reviewed Oct. 21, 2022
So far it’s been a great experience, they explained everything, the platform is very easy to use. Definitely recommend Freedom Debt Relief program. At first I was very weary of using them and going through with this, but I’m so glad I did!!
Hi Paulo, thank you so much for taking the time to review your experience with us! We pride ourselves on supporting our clients every step of the way so it makes us so happy to hear that you are pleased with our services. We are thankful that you chose us - keep up the great work!
Reviewed Oct. 21, 2022
James was super helpful, polite, and informative. He gave me a thorough description of the program, what I should expect, and how to proceed. He walked me through the whole process, and let me know where to go if I have more questions.
Hi Autumn, that makes us so happy to hear! James is awesome and we will be sure to share these kind words with him. We look forward to continuing to support you on this journey and want to thank you for trusting us!
Reviewed Oct. 20, 2022
This program has really helped me manage debt and has changed the way I think about how and when I spend money. The program is well explained and managed. All I have to do is make sure to make my monthly payment and the folks at FDR do the rest. There is plenty of support and information on the website and there is always a friendly person on the phone to help. I am less than a year away from graduation from the program now and can look forward to saving for retirement!
Hi Elizabeth, we love hearing this! Thank you so much for the wonderful review and we couldn't be happier for you and your success. We want to also thank you for staying committed to the program - we know making your deposit every month is not always easy but you are making it happen! We appreciate you, thank you for being the best part of Freedom Debt Relief!
Reviewed Oct. 20, 2022
Not sure this is right for me...I don't get old statements for old accounts and I tell you I don't have it and you keep asking for the old ones...and I hate putting my credit cards that were paid into past due...not happy.
Hi Debra, thank you so much for reaching out. We do not want you to feel this way and we have sent your account details to an account specialist for review. A specialist will be reaching out to help within the next 48 hours.
Reviewed Oct. 20, 2022
They are extremely helpful, without them I would still be paying minimums getting nowhere. Being hit over and over with interest charges and never getting the balance down. But with Freedom Debt Relief they have already settled an account for half of what was the balance. So grateful to be able to actually be able pay the debts back.
Hi Bianca! This is wonderfult to hear! What you explained in your review is exactly why we do what we do and we are very excited to accompany you on your journey to becoming debt free. We want to thank you for sharing your experience with us and trusting us. The future looks bright for you!
Reviewed Oct. 20, 2022
I'll be glad I'll be out of paying monthly bills, soon. I was barely make ends meet with the amount of income I was receiving, and because of it I do not have a vehicle or Insurance to pay for. I highly recommend FDR. Your.
Hi Mary, it makes us feel so happy to hear that we have been able to bring you some relief both financially and emotionally! We know that getting out of debt is not easy and that is why we are here every step of the way. Thank you for sharing your experience with Freedom Debt Relief, we cannot wait to see your results!
Reviewed Oct. 20, 2022
Very happy with deals they have made. Very understanding staff and have kept me abreast of what's going on monthly. The staff is knowledgeable about my outstanding accounts and the company keeps me informed on how the progression of my account is coming along. I am very happy with Freedom Debt Relief.
Hi Phyllis, this is amazing to hear! Thank you so much for sharing your experience with us and we are beyond happy to hear that you are satisfied with your program results thus far. Thank you for choosing us!
Reviewed Oct. 20, 2022
I have just completed my program and I am delighted to report that I am debt free. I can't believe how smoothly everything went. All promises made were kept exactly as outlined. I finished the program before it was forecasted. The support staff is excellent at handling all questions. I had six creditors and I believe I only had two interactions with them. Freedom Debt Relief handles all negotiations and resolutions. There is not one suggestion I can make to improve the program as they are the experts. I am a totally satisfied user. I wish other companies were as easy to work with.
Hi Robert, that is amazing news! Congratulations on being debt free, we are so proud of you and wish you continued success in your future. Thank you so much for taking the time to share your experience with us and for trusting us every step of the way.
Reviewed Oct. 20, 2022
I am so happy I found FDR. I had so much debt I knew that I needed help to get out of it. All the staff at FDR were extremely helpful and totally on my side to get rid of my debt. Once I got my first settlement, I was surprised at how quickly my other debts got settled as well and it seemed to me they were settled ahead of schedule. These folks know what they're doing so if you need help getting out of debt, these people are the ones who can help you.
Hi Teral, we are happy you found us too! It is a pleasure to be able to serve clients like you and we couldn't be happier for you and your success in the program. Thank you for staying committed and we look forward to watching you become debt free! Keep up the great work!
Reviewed Oct. 20, 2022
I feel confident that FDR will reduce my debt. It’s only been a couple months and I’ve already had one of my debts handled. I can’t believe I didn’t do this years ago. Although a little more contact would be appreciated. I’ve had two phone contacts. Everything else has been emailed.
Hi Ricky, that's what we love to hear! We want you to feel confident in the process at all times - we are here to support you every step of the way. Thank you for trusting us and we take your feedback about desiring more contact, seriously. We are open 7 days a week to answer any questions you have. If you have questions at any time, please give us a call at 1-800-655-6303.
Reviewed Oct. 20, 2022
They take you step by step throughout the whole process. Very friendly people always available to help you. I'm at the beginning process but I still feel a sense of relief knowing my debt will be gone soon. Thank you FDR.
Hi Jennifer! Thank you so much for sharing your experience with us and congratulations on taking the first step to becoming debt free! We are so excited for you and look forward to joining you on this journey.
Reviewed Oct. 20, 2022
Started out with a debt relief program. The negotiations started within a 2 month span. They negotiated fairly. Yes there's a fee per settlement, a monthly dedicated deposit to pay the settlements, but the piece of mind of getting them resolved was well worth it. I then qualified for the consolidated plus loan and all debts were settled. Now I just continue to pay the affordable loan amount monthly to pay it off, no more collection calls and threats of legal actions. Thank you FDR and consolidated plus. I would recommend your service. Customer service always available to answer any concerns.
Hi Vivian, we love to hear this! Our goals are to eliminate debt and find solutions for our members that put them on a better financial path and we are honored to have been able to suppport you. Congratulations on your success, we wish you nothing but the best!
Reviewed Oct. 20, 2022
I feel FDR could be more transparent in the fees and cost relating to debt resolution process. Most of what you SAVE during settlement is the additional fees and interest from not paying monthly payments to creditors, the fee FDR charges for settling with creditor and FDRs monthly fees. Still saving in the grand scheme of things. Also did not explain about a loan company coming in as last couple accounts are settling, so they give you a loan at simple interest to cover all the payments/settlements that are outstanding from all settled debt so you only have 1 creditor to pay and all other arrangements are settled in full at that point. Still appear to be saving in the long run but then they also get all the interest from the loan (I'm pretty sure they own the loan company also).
Hi Manetta, thank you so much for reaching out and sharing your feedback. We are sorry to hear that fees were not appropriately explained during the enrollment process. Freedom Debt Relief does collect a service fee that is a percentage of each enrolled debt, and we do not collect the fee until after the settlement is authorized. However, it sounds that the explanation of how fees are collected could have been more clear and we apologize that it was not. Thank you again for sharing your feedback with us.
Reviewed Oct. 20, 2022
Freedom Debt Relief has provided me with a peace of mind I didn't know was possible. They are always very helpful on the phone whenever I have a question. I appreciate everything they have helped me accomplish thus far with my debt relief program. Thank you FDR!
Hi Emily, that is so wonderful to hear! Thank you so much for taking the time to review your experience with us and we are so happy that you are on your way to a happier financial future. Thank you for your partnership and for being the best part of Freedom Debt Relief!
Reviewed Oct. 20, 2022
New to program and love it so far. Love that I have a company to work with all the creditors for me. :) Feels great to have some of my own money back in my pockets while still paying off my debts. They’ve been wonderful so far.
Hi Melissa! Thank you and welcome to our program - we're so happy you're here! It is awesome to hear that you have already been able to save some money and our goal is to continue to help you save money!
Reviewed Oct. 20, 2022
It took a little while but I've got 3 accounts down and 8 left to go. Everything was thoroughly explained to me prior to starting the program. At any time I can either increase the amount of money monthly or make a one time additional payment.
Hi Shannon! That is amazing to hear! You are doing an incredible job in our program and we want to thank you for your committment and for trusting us.
Reviewed Oct. 20, 2022
The team has worked hard on my behalf and because of that I can take a deep breath and sleep at night. There is a light at the end of the tunnel. From the moment I contacted them, to now has been an effortless journey. Thanks to all!! You are appreciated.
Hi Melanie, we are so happy for you! You have worked hard as well and we appreciate you trusting us to be your partner on the journey to becoming debt free - we know it is not easy! Thank you for the wonderful review and for being the best part of Freedom Debt Relief.
Reviewed Oct. 20, 2022
Freedom Debt Relief has taken away my worry! Everything has been smooth and my first settlement has been made. I have enjoyed working with them and feel confident that they will continue to do a great job. Thank you Freedom Debt Relief!
Hi Sera! Thank you so much and congatulations on your first settlement! That is amazing news and we are so proud of you!
Reviewed Oct. 20, 2022
I trusted this company with all of my accounts, And they failed one of my accounts. They tell you to stop paying your Credit cards and to allow the interest to go up. This was the worst advice ever given. They failed to take care of one of my credit cards that had a balance of $4000. This credit card took me to court, and Freedom Debt didn't show up on the court date after I sent all the paperwork they needed. Now I’m paying $7100. My credit score is affected by this. I do not recommend this company. The worst decision I’ve ever made is trusting them. THEIR FEES ARE WAY TOO HIGH! You’re better off seeking a financial advisor who can help with your debt.
Hi Aislinn, we are so sorry to hear about your experience and we are glad that you reached out. An account specialist will be reviewing your account and will be reaching out to you shortly to discuss your mentioned concerns.
Reviewed Oct. 20, 2022
It was already hard putting myself in a bind let alone having to look for some assistance. I found Freedom Debt Relief online and I’m happy that I found them. They helped me resolve my financial debt and my FICO score is 700 and I am so happy!! I will never put myself in that position again. Thank you!!
Hi Alicia, congratulations on all of your accomplishments. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 19, 2022
Freedom Debt Relief is doing exactly what they promised me they would do, before I joined their program. Out of work for 5-6 months due to needing emergency surgery, I knew realistically I wouldn’t be able to catch up with my payments to my creditors. Never before had I ever been late with a payment for these creditors. My credit rating plummeted. Freedom Debt Relief is helping me get my credit rating back up and All I have to do is keep making my deposits to FDR. Whenever I have questions they are prompt to return my call, chat or email. They are with me every step of the way, and I thank them for their help. Again, thank you FDR.
Hi Brenda, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 19, 2022
Helpful, professional, courteous, answered all questions, worked quickly to get settlements, have been very satisfied with the whole procedure, good communication, which has given me peace of mind, no more phone calls from creditors which was becoming very abusive and very unsettling
Hi Linda, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2022
Should have worked on the larger amounts 1st instead let them go to litigation and the lawyers did nothing but ask for over half or more to payoff. The reason I was working my credit was because I didn't have the large payoff. Probably could have worked with CC company to get lowered on my own.
Hi Russell, we appreciate your feedback. Congratulations on all of you progress and savings. Settlements are dependent on accumulating sufficient funds in order to settle the debt, it takes a longer time to accumulate funds to settle larger accounts, but accounts in litigation do take priority during negotiations. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 19, 2022
I am very pleased with how quickly and smoothly my first creditor issue was resolved so soon after initial enrollment in the program. I am feeling great relief regarding complete resolution of my entire debt problem. I recommend it to everyone in need of debt relief.
Hi Stephen, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 19, 2022
Not trying to bash the company but they make it sound so good and it's a lot they don't tell you. If I could go back and get out of this I would. I have been paying since April and nothing has been negotiated and my credit score keep going down. Maybe eventually I will see some results.
Hello Latrice, we are sorry to hear you feel this way about your program. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. You have been making great progress and we look forward to your continued success. An account specialist will be reaching out to address the status of your account. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 19, 2022
They have done a good job. However, I feel it has taken longer than they had projected. They do have a partner company, that wants you to take out a loan about halfway through to pay Freedom the rest of the way off. However, that would have raised our monthly payments considerably.
Hello Mary, we appreciate your feedback. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 19, 2022
Helped and talked. Explained things about how consolidated works. Will be wonderful to get out of debt. This program should be great. Thank you for being there. Would recommend it to anyone I know that would want to be free of debt. Just new to this but feel I will finally get this all settled.
Hi Tillie, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 19, 2022
FDR is doing what they promised. I am a man of my word, and I appreciate a company and their associates who maintain the trust in FDR by committing and accomplishing what was promised to me. I still have a bit to go, but I am very confident FDR and associates will come thru.
Hi Antonio, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 18, 2022
I had a great experience with Freedom Debt Relief, I knew it would have to trust the process to start my life over debt free, it feels really good. Freedom Debt Relief gave me a second shot of relieving my debt.
Hello Sharon, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 18, 2022
Really am happy to be resolving my debt. They are helping me better than I was helping myself. Definitely would recommend. They are very friendly and they help when I need help. If I have a problem they help me solve it. Thanks FDR!
Hi Tabitha, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 18, 2022
I am confused. When I reported my Target account had gone to a attorney the person on the phone told me it would be the next one they worked on yet I got sent a message that when I finish the 2 I am working on they were going to do 2 other ones and no mention of the target account and why that one is not next. So a little frustrating.
Hello Brenda, thank you for sharing your experience with us. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Legal accounts also take priority during negotiations but are also dependent on available funds. An account specialist will be reaching out to you to address your questions and concerns. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Oct. 18, 2022
Excellent service, communication, on time service, friendly and knowledgeable staff. Up-to-date with all debt and creditors. Fast reliable service. Helpful. Likeable. 100 satisfied with service so far. Always answers questions. One of the best debt collection services I've worked with.
Hi Teri, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2022
Hi! I am writing in regards to your financial counsel advisor Christopher **. Very good representative to your company. Due to this being my first time doing this ever in my life he was patient and he listen to everything I needed and he went above and beyond to guarantee me I was making the right decision.
Hello Jennifer, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 18, 2022
Working with FDR has been the best decision I've made in 47 years. Everyone I have spoken with has been very helpful and very knowledgeable. I can finally see the light at the end of the tunnel and it feels great!
Hello Jerry! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 18, 2022
The journey has been simply amazing. Words cannot express how I feel about my new found family. I’m so excited that I am part of this family and very grateful to be called one of their own. Blessings. Gary **
Hi Gary, thank you so much for sharing your success with us! We could not be happier for you and we wish you nothing but continued success in your financial future. Thank you for choosing Freedom Debt Relief to be your partner!
Reviewed Oct. 18, 2022
I am not satisfied because it is taking a long time to negotiate with my creditors and they call me every day and said they do not work with a debt relief company and won't listen when I tell them that I am working with a debt relief company and it is very frustrating.
Hello Elizabeth, we understand that creditor calls can be frustrating. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We encourage you to log into your dashboard to access tools on how to manage creditor calls. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 18, 2022
So far so good. Relate to others maybe a little faster. I fax some information and it took longer than I thought for other people in the company to get them but I guess that's your policy. Maybe a quicker response would be good.
Hello James, we appreciate your feedback. We have other tool available for our clients to send in urgent documents, we urge you to log in to your dashboard to upload documents, the dashboard allows us same day access to your documents. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 17, 2022
We have signed up with Freedom Debt Relief. We are at the beginning stages, however we do still feel a big relief. Whenever we have had questions or concerns, they have been answered quickly. I am so happy we made the decision to go with FDR.
Hello David, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Oct. 17, 2022
Hello. My name is Julio **. I really recommend Freedom debt relief because it's a company to trust with eyes closed. This company Is very honest. I am so happy that I found this company right on time when my money was starting to be short and I mean it. They help a lot,,, Gracias,, Thank freedom relief.
Hello Julio, thank you for giving our team the opportunity to earn your trust, review, and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 17, 2022
Highly skilled negotiators who know what different types of debtors respond to, and who use circumstances, law, and experience to lower each and every balance as much as possible. And then to charge fees.... which are as reasonable as someone getting pulled out of the deep hole that they dug for themselves can expect.
Hello William, thank you for sharing such great feedback and for giving us the opportunity to earn your trust. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 17, 2022
They seem to be getting debts settled but not the main ones that are constantly calling that need to be settled. I have companies threatening me with lawsuits because of how far behind I am. They have not reached out to the main companies yet.
Hello Tamika, we are sorry to hear that you are frustrated with our settlement process. Settlements are dependent on accumulating sufficient funds in order to settle the debt, we encourage you to make additional deposits to speed up the settlement process. Once we have funds available we can begin contacting those creditors that are still reaching out to you. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 17, 2022
This has been a fragile time for me. I will always be grateful for your support and knowledge. I will always remember and advocate that you FDR, will stand by their word. Thank you again and God bless and keep you all safe. Looking forward to my new beginning...
Hello Pamela, thank you for trusting us as your partner in these difficult times. We look forward to your continued success and are excited to see what this new journey will bring you. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 17, 2022
I am generally pleased with the progress of getting debt resolved. It was slow at first but we are now making progress. I am hoping to add additional funds to pay the debt off quicker. I am so ready to get this debt paid in full and my credit back to what it was before.
Hello Kerry, we are happy to hear that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 17, 2022
This is my first experience with a Debt Relief Company. I have appreciated so far what they are doing to get me debt free and rebuild my credit. It is a process but patience is on my side. Would recommend anyone who does this. Thank you.♥️
Hi Phyllis, thank you for allowing us to partner with you on your journey to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for choosing Freedom Debt Relief.
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