Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,910 reviews on ConsumerAffairs are verified.
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Reviewed June 9, 2023
Great representatives that helped with every aspect of following the program that they believe will help me succeed in eliminating debt. I’ve been carrying an excessive amount of debt since my college years and hopefully this program will get me back on level terms with my debt.
Hi Steve, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 9, 2023
I have been pleased with the Freedom Debt service I am receiving in reducing my debt. The reps are very helpful and answer all my questions. I am hopeful that this program will be a path to being debt free in September 2024.
Hi Caradith, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 9, 2023
Updated on 01/15/2024: Since I have been with them which is less than a year they have paid off about 6 debts for me to date. I haven't had any issues with them. They are friendly and helpful. They keep in contact with me about what's going on as well. Not sure what I would do without their help.
Updated on 11/01/2023: They have helped me with closing 3 accounts with paying them a settlement. I have only been with them maybe 4 months. I appreciate their help with getting these bills taken care of. They have paid some off faster than I had expected but so glad. The calls from creditors are slowing down a little bit.
Original: Haven't had any problems since I just started. Seems like a great way to get rid of debt. Reasonable terms and easy payment plan. They will automatically take the money out of your account each month so you don't forget.
Hi Patty, we can't thank you enough for staying committed to the plan we have in place - you are doing great!
Reviewed June 9, 2023
Some companies still are calling. Please help me with those issues and I know is a lot my accounts but we’re are doing better with your help. The apportun is calling me every single day and also some other ones. What do I have to do. Let me know please.
Hi Alfonso, we encourage you to use the resources in your dashboard to help guide you and manage creditor calls. Please reach out to customer service for help locating those resources, if you're having a hard time.
Reviewed June 8, 2023
The advisers there were very knowledgeable, caring, sympathy to my needs in helping me getting to my best potential in repairing my credit to excellent once again. Thank you guys, I really appreciate everything you'll doing for me. May God bless each and one you.
Hi Earline, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 8, 2023
Very nice, quick to respond with questions and concerns. Very helpful with inquiries and will assist when having to communicate with others. Happy I did this and happier I completed this program. Thank you I appreciated the help and understanding along the way.
Sheila, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 8, 2023
Adam ** helped me out with my debt consolidation and I would definitely recommend this to a friend or family member. The process is easy and he was very knowledgeable about the process. Adam was very compassionate and understanding as well.
Edward, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Adam and he was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!
Reviewed June 8, 2023
I was feeling so upset when I could not find anywhere to approve a credit consolidation loan to me. Then I came across FDR and started to feel more hopeful. Enrollment agent was fantastic and made the process super easy. Every interaction has been positive. I’m just getting started and waiting to see what can be negotiated but feel everything is on track. I’m looking forward to getting relief from this hardship.
Thank you for sharing your experience with us Chantel, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 8, 2023
As I am eight months away from financial freedom, I have to say they have been most helpful and are true to their word. Patience is key and it can be done! It took me personally a few years but I'm almost done. Thanks Freedom Debt Relief!
Hi Rodney! We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed June 8, 2023
Good experience, really want to help people in needs. I was so worried about all my debts and they came to me with a helping hand. I really thank you. At first I wasn’t sure about this program but now I am not worried At I really appreciate it.
Hi Suyapa! This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 8, 2023
I love the experience and how they take their time with you. From the beginning to now they take the time to keep you informed to let you know the step by step progress. I would recommend them. Give them a try, you won't be disappointed.
Hi Maggie, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 8, 2023
Everything was explained so I can understand it and my counselor was very helpful and courteous. I am looking forward to getting my finances under control and working with the program. Thank you so much for helping me with my finances.
Hi Judy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 8, 2023
This is a great program. The website is user-friendly. the tips offered are useful. The legal fee should stop being charged automatically once settlements are reached. I love that a referral bonus is offered. Customer service reps are knowledgeable and helpful.
Thank you for your feedback, Anna. We can't thank you enough for staying committed to the plan we have in place - you are doing great!
Reviewed June 8, 2023
I have called with questions. These were answered quickly and efficiently. I have received many emails and the welcome packet which are all helpful in setting up the process and understanding next steps. So far the whole process has been easy.
Andrea, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed June 8, 2023
Haven't been with you very long, but have had promising results. I look forward with working with all of you while you help me resolve my debt in a timely manner. I find comfort in knowing that all of you will give it your 100 percent, thank you so much.
Hi Tammy, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 8, 2023
FDR helped get me back on track with my credit and rating. Creditors seem to have begun a trend with soaring rate on fees to make it almost impossible to catch up. This program eliminated that process, allowing me to get all my accounts paid and satisfied, and get a fresh new start.
Hi Carmelo, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 8, 2023
My experience with Freedom debt relief has been pleasant so far. The gentleman I have spoken with appeared very knowledgeable about my needs and concerns. I got myself into this struggle helping my wife out when she needed help the most now I need help with my situation. My experience has and has not started yet. The experience of reaching out to an representative has started the experience of initiating the process has not yet but I am looking forward to it.
Thank you for sharing your experience with us Brian, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 8, 2023
A great help and very informative. Laid out all the options with no pressure. No hassle or harassment. Real people friendly and they make sure you know all of the options you have open and you can afford it in your budget.
Hi Rachel, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed June 8, 2023
I was curious about it but I decided to call and see what happens. I was pleased with the process and the time they took to guide me through the process. There was no rush and they let me decide on if I want to join or not. They were professional, friendly and courteous.
Hi Frederick, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 8, 2023
Was treated with dignity and respect. Answered all questions I had. I would definitely recommend Freedom Debt. I was so stressed about what I owed and how high my interest rate was. But Freedom Debt assisted in getting my rate lower and now paying a little more for my payment. The savings will take months off my balance and get it paid off sooner. Thank you, Freedom Debt Relief. All of the employees I dealt with were very supportive and nice.
Hi Cynthia, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed June 8, 2023
Working with them was a positive experience. They are connected with lawyers that try to advocate for you. If the creditors wanna take you to court for unpaid debt, Freedom doesn't o legal services or legal advice, but the people who work with them do. It was nerve-wracking to get calls from creditors all the time. Freedom relieves all that tension of feeling you might have to go to court. There's a relief to be able to pay one payment. If you're concerned and you have a lot of debt, this is the place. They are helpful and they can take that burden off your shoulders.
Hi Allen, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us
Reviewed June 8, 2023
Freedom Debt Relief is very alert. They tell you if you have any problem, to give them a call. What I also like about them is they don't bother you. They send you emails, and you answer them. They're not the people that are calling you every five minutes to do this. If I have to call them, I call, and they explain everything to me well. I like the way they do their stuff. By next year, I'll be debt free, so I feel happy about it.
Hi Diana, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed June 7, 2023
Customer service is right on. They answered my questions in a quick and professional way. All problems were dealt with immediately. Hopefully everything will continue to be this easy and stress free. I would recommend your company to my friends and family. Thank you. Thank you. Thank you.
Hi Michelle, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed June 7, 2023
You guys have helped us resolve all our debt without us having to deal with creditors and any worry on our part!!! It has been amazing but also hard at times... but I would do it again if absolutely no choice like now!
Hi Allison, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed June 6, 2023
Freedom Debt Relief is putting my mind at ease with paying my credit card debt off. In the beginning I was nervous because of the calls that I was getting from the debt collectors. But, now I get excited every time I receive an email about a settlement.
Hi Terrah, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 6, 2023
Very happy with all the services provided. The helpful staff with the quick responses to my questions. Happy to be out of debt in a short time. Would recommend to anybody that would need help getting out of debt. This is my second time using this services.
Hi Alma, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 6, 2023
Very polite and understanding of my needs. Was attentive and took care of everything I needed. Enjoyed speaking to the staff and would definitely contact them with my needs or issues in the future. I’d like to congratulate the staff on their professionalism.
Hi Danielle, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed June 6, 2023
They're helping me lower my balances and getting them paid off, and they helped me with loan, to even pay off my settled balances sooner. The customer service is great. I recommend others to try them. Try them out, you'll be happy knowing that everything will be taken care of.
Oshin, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 6, 2023
Been a big help to me. I had a total knee replacement and had money saved up to make payments. When I ran out of money, still couldn’t work so got so far behind. Had to turn to this program. It has been a huge help. Thank you.
Hi Sandra, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 6, 2023
Freedom has been a great help. They have easy to understand guidance to take you through each level of your progression. If you do need additional help they are easy to reach and quick to help. I am grateful that I decided to use the program to get ahead of the game, especially with the way the economy is swinging.
Hi Kim, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed June 6, 2023
Freedom employees have been so helpful and j don’t regret my decisions. I get updates monthly and when something new pops up I am notified. I am very happy with my decision to fix my credit. Thank you guys so much for your help.
Hi Destiny, we are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.
Reviewed June 6, 2023
I had a great connection with my teacher. He was very informative. I just didn’t know what questions to ask. I didn’t realize I would be talking to creditors and I ask myself, “What have I gotten myself into?”
Hi Wanda. This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 5, 2023
I have no idea when my credit cards and the finance company I owe is going to get paid. I am very worried and I have very bad anxiety as it is I haven’t answered any of the creditors calling me due to my anxiety over this.
Hi Ruth, an account specialist will be reaching out to address your concerns.
Reviewed June 5, 2023
Just worried about not paying the companies for so long. I have been really sick since December of last year and stress just makes it act up more. Scared at this point. Not sure how we got to this point and feel awful about it but necessary.
Hi Cheryl, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed June 4, 2023
Updated on 06/24/2023: First settlement happened really quick that makes feel really good. You guys make it happen. I really appreciate the support and guidance with the process. Again very knowledgeable about how to get this done in a short amount of time. I feel so much better less stressed about my situation.
Original Review: Vanessa has been great so far guiding me through all the steps to become debt free. She made sure I understand everything and was very clear as to how everything will work going forward. I am so glad I made the decision to call.
Hi Kelly, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed June 4, 2023
When we came into the program it was after a huge salary reduction, which created a big burden. Freedom has been flexible and kind, and great at negotiating things down. We don’t worry about anything from month to month.
We have had some issues, but nothing Freedom couldn’t handle. I’m looking forward to graduating next year.
Hi Amy, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed June 4, 2023
Very pleasant and professional. Everyone was very knowledgeable in their areas. They explained everything very well and answered all my questions. Went step by step about the program. Everyone made the process very easy to understand. Communication was very easy as well. Prompt callbacks.
Hi Martin, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed June 4, 2023
I was very happy with all the help! I was scared at first when I was getting calls and things in the mail! Getting served papers and not know what to do but called you and you got me thru it! Thanks for all the help!
Hi Kelly, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 4, 2023
This program has helped me take control of my debt and given me hope for a brighter financial future. I know that there is still a long way to go but they have reduced my debt significantly. I am beyond grateful for all that y’all do.
We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed June 3, 2023
Very reliable company. I am very satisfied with their service. I would recommend this company to family and friends. I am grateful to have gotten a recommendation to use their service. I haven't had any problems with their service. They are very constant in communicating with you about your account.
Hi Shirley, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed June 3, 2023
I have had good experience so far. Just keep receiving emails and mail from creditors even after you have scheduled payments through a negotiation with them. It's annoying. I am trying to settle with you and they keep hounding me still. It adds to my stress.
Hello Tammi, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed June 3, 2023
I started with FDR in 6/20 and settled in 5/23. I am so happy that this is over with. The company was very helpful and respectful to me. I would suggest that if any one is needing help with their bills and money contact FDR. It will be worth it for you.
Hi Mary, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 3, 2023
I should have had majority of my debts paid off, but Freedom Debt Relief takes all their money first upfront before paying any debt. I’ve paid a lot of money into freedom debt relief and they have yet paid majority of my debts off. Only two were paid. I’ve been doing this since July 2021. They say they need their money first before paying any debts. You're better off just working with the creditors. FDR takes $700 for a $300 negotiation. They are ripoffs, they also won’t reach out to the creditors if you're not able to make a payment to them due to life, health or family passing. FDR just wants to keep taking your money for themselves and not pay off anything. They tell you not to pay your creditors, so the balances could go sky high to reflect on you.
Hi Jessica, we are sorry to hear you feel this way about our company. We do our best to accommodate our clients needs, especially when it comes to emergencies. An account specialist will be reaching out to you to discuss your concerns as well as what your set settlement fee percentage is.
Reviewed June 3, 2023
It looks like a great plan to help me get back with my financial. I’m looking forward to completing and graduating from this program to be able to create is the availability to create better decisions for my financials going forward.
Hi Iris! We can't thank you enough for staying committed to the plan we have in place - you are doing great!
Reviewed June 3, 2023
Updated on 06/20/2025: They cut my debt 40-60 percent depending on negotiations. Having been with them for over a year making my monthly deposits. Paid off 8 accts right now out of 16. Nice to seeing them come off my debt list and slowly increasing my FICO score. Still have 2 yrs to go but all is good. On their part they eliminate stress from debt collectors.
Original review: So far I had 2 settlements negotiated cutting bill by 50 percent. Getting ready for 3rd settlement. All is good. Make sure you maintain your monthly payments to pay off your debt. When you call in they take the time to review your case and give you. I have total confidence in their ability to get rid of my debt. Make sure you watch video to handle creditor calls too. Don't stress. Enjoy the journey.
Hi Vincent, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed June 3, 2023
I have been critical at times.... But when looking at it FDR has done a very good job of helping me get out of debt. They have let me know what has been happening. And for that I am grateful. I would recommend them.as they beat the competition.
Hi Paul, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 3, 2023
I wasn't sure what I was going to do with all of my debt but I knew I had to do something because I just couldn't get ahead. I saw something pop up for debt relief. The representative contacted me and let me know they would see what I had out and would contact me back. That was in a few hours. My representative is super nice and patient with all my questions. I've already recommended this to one of my friends. All around great experience.
Thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed June 3, 2023
Helping me to build my credit and excellent explaining thing I need to do and what to get done. Very Friendly and patient. I'm hoping I will have a good credit after I am done with my program. Thank you everyone to helping me get out of my debt.
Catherine, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 2, 2023
They have been very helpful in Me how to be debt free. They have been with Me every step keeping Me informed of My Progress and My Deposit dates and My negotiations Progress and what to expect next. I'm so glad I reached out to them.
Hi Charity, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed June 2, 2023
Due to current economy, lost employment and could not find employment to replace lost income. Husband also underwent necessary surgery that will require a 6-12 month recovery. Freedom’s negotiations allowed me to Pat creditors that I would not have been able to negotiate on my own.
Christine, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed June 2, 2023
The people at FDR are top notch. They are great at their jobs. I would recommend them to anyone. They work as swiftly as possible to resolve your debt. I would not trust anyone else with what they do. They are the best.
Julia, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed June 2, 2023
Kyle was kind, accommodating, and knowledgeable. I would recommend Freedom to anyone in my situation, struggling to get ahead after a catastrophic illness and being saddled with insane costs of living in today's economic climate. Obscenely high costs of medical care and low wages have combined to push us to our limits. (EAT THE RICH)
Hi Kerry, we are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 2, 2023
You’ve done everything you said you were going to do..so far. Very responsive to my inquiries too. I was a little disappointed that the one debt that went to attorneys ended with a settlement for full price. Not much grace in that one.
Hi Jonathan, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed June 2, 2023
I found it very difficult not to pay on my accounts, but was reassured as soon as I got my first settlement. I look forward to my next settlement and getting my financial life back in order. I feel FDR has more than delivered on helping me get back on track.
Hi Martha, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 2, 2023
I found my initial phone call to be surprisingly stress free. The agent was very knowledgeable and helpful when describing the program and answering all my questions. I was filled with a lot of negative emotions, including irresponsibility and failure. I hung up with a clear plan of action to transform my financial well-being.
Hi Lew! This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 2, 2023
I will highly recommend Freedom Debt Relief. I am completely satisfied with all the processes, all their professionalism. Very attentive, courteous, and respectful. If you have a debt and will like to get out from it, do it. You won’t regret it.
Hi Norma, our members are our top priority and ensuring that you feel appreciated and respected is the main goal.
Reviewed June 2, 2023
I was scammed for $6.000, a bit over a year ago, with the rising interest rates eating me alive I had no way to pay some of the minimum payments. I always paid as much as I could and the credit card balance did not budge. Freedom Debt Relief has been a great help. I save a bit over $200.00 a month and it will only take 2 years and paid off. One of these bills would have taken the rest of my life, and maybe some of my child's.
Mary, we are sorry to hear about your experience. We are glad to hear that we have been able to provide you with relief!
Reviewed June 2, 2023
I have totally been happy with the way Freedom Debt has been helping me and how great progress is going. I was so drowning and so happy to be where I am in this journey to financial freedom. They give me such a peace of mind.
Hi Suzanne, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed June 2, 2023
Being part of Freedom Debt Relief so far has been a relief and big help. I am in the beginning of the process and so far I'm glad that I made the decision to enroll in the program. I hope to follow the instructions and stick to the program so that I can achieve better results.
Hi Lucy, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed June 1, 2023
I'm knee deep in debt and stressed over how I'm going to pay for it. Freedom Debt Relief helped me manage my debt, in turn, eased my anxiety from creditors calling and asking to pay everything back NOW. The payment plan is very manageable and they are very transparent in how they conduct business. Very professional!
Hi Rachel, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 1, 2023
They're really on your side and are truly dedicated in assisting you in reducing your debt by providing you excellent customer care. If necessary, they reach out to you via email or phone call. Try them. You will have nothing to lose, I promise you.
Hi Wilbert, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 1, 2023
You guys are doing great with my credit. Glad I got with you guys. Thank you. I would suggest anyone to get with you if they have any questions or problems. I thank you guys so much. My credit score is going back up.
Hi Joleen, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
Reviewed June 1, 2023
It is no fun to end a month with more month than money. However, the staff at Freedom Debt Relief has been kind and helpful; answering all my questions and concerns. I am looking forward to the help Freedom Debt Relief is going to provide.
Thank you for sharing your experience with us Sandra, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 1, 2023
I have used them twice now and both times they have been so easy to work with, got most of my debt cut in half and helped me every step of the process. I cannot say enough good things about them!
Hi Natalie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 1, 2023
FDR has been informative and helpful in eliminating our debt. If clarification is required just a phone call will leave me satisfied. The counselors are friendly and patient even when they need to repeatedly find different words to help you understand the answer.
Marlene, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Reviewed June 1, 2023
The rep I spoke with was kind and courteous. He answered my numerous questions and gave me peace of mind. Within 2 weeks they had already settled one of my accounts. Although I have gotten some calls from collectors it felt good being able to tell them that they would be contacted with payment information.
LB, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed June 1, 2023
So far I am very happy with the accounts they have negotiated with lowering the amount of debt. I feel confident that I have made the right decision by going with Freedom Debt Relief. Everyone I have talked with has been very helpful with any questions and concerns I have had.
Ken, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed May 31, 2023
I am beyond pleased with the services from Freedom Debt Relief. I am almost at financial freedom. Credit cards I never thought I would be able to pay off. Debt collectors stop calling. I even see my credit score increasing again. Thank you so much.
Hi Shennary, we are glad to see your progress! We are excited to see you accomplish your goals of becoming debt-free!
Reviewed May 31, 2023
I would recommend them to anyone. The dashboard is so easy to use and got my first settlement fast. My first call with them was so informative and explain the entire process. The dashboard has all ways to learn about the process in more detail.
Hello Marla, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed May 31, 2023
We were very anxious about how to pay all our debt because I have retired and found it hard to pay back, but FDR made our anxiety get better and we are looking forward to be able to pay back debt and we do not have to fight creditors they do it all. Thank you Freedom Debt Relief for all you do.
Hi Kathy, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed May 31, 2023
FDR has reduced my debt with their negotiations that are beyond great. I was a little resistant to let my accounts go past due because that never happened, but it's incredible how much I am saving by letting FDR negotiate my credit card debt that turned into a snowball.
Hi Patricia, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed May 30, 2023
FDR has really shown up for me! I couldn't be happier. ☺️ Due to a TBI injury I sustained, I'm pretty much all over the place. Both FDR & Consolidation Plus have been nothing less than professional, patient, understanding, and extremely supportive thru this entire process. I have every confidence that my debt account will be settled in fairness and handed over without issues or concern - which includes my Civil suit w/ one of the creditors I submitted. I have no worries about not being taken care. There are great EEs overseeing every action. Couldn't be any happier. Thank you! ~Deborah **
Hi Deborah, we are happy to have been able to partner with you during such a difficult time in your life. We look forward to being part of your accomplishment of becoming debt-free!
Reviewed May 29, 2023
Great customer service and helping me with any question I have so far!! Easy to use easy to access on the website. Already have a deal for one of my balances and just joined a month ago. Highly recommended to anyone who needs help as well,
Hello Anthony, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed May 29, 2023
The person explained what was going to happen to our debt collectors. We think we understand now. We think that this is going to take a while before we see any action to our account. We'll hang in there till then.
Hi Laurence, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.
Reviewed May 29, 2023
No one ever call me with information. You guys also don’t let me know what’s going on and my credit score went down and it’s affecting my credit scores and all my other stuff that I still have. I’m also very dissatisfied with this whole company.
Angelica, we are sorry to hear you feel this way. An account specialist will be reaching out to update you!
Reviewed May 29, 2023
They give great relief when you make dumb decisions that force you to have Work 80 hrs weeks to struggle to just pay the the interest on a credit card. Yes it was my bad decision to get the credit cards but Freedom has your back on fixing your bad decision.
Hello Thomas, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed May 29, 2023
Good customer service and I love that. They always take time to answer all your questions. They never act as if they are in a hurry to get you off the phone. I love Freedom Debt Relief. They give good service and are always pleasant to talk to. The representatives are very professional.
Irene, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed May 29, 2023
Freedom is very good at making you feel at ease when they talk to you and they can get it done. They tell you what they are going to do, explain everything to you upfront, check everything out a plan together and go over it with you so you are at ease.
Hi Thomas, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed May 29, 2023
Very very difficult and I don’t text. My husband has to do this and we never can get on to Client Dashboard. Would prefer to have 1 person to contact when I have questions and going thru your legal dept is a total nightmare.
Hi Carolyn, we do not have assigned agents for our clients, so we do understand your frustration. We encourage you to reach out to our customer service team when you do have questions. We will have an account specialist reach out to you, to ensure that you are aware of all the resources available to you.
Reviewed May 29, 2023
Try to put one company on list. Gave them the statement then they tell me they need more info. I deal with the person who I spoke first time Stephanie **. Spoke to customer service. Some know what they are doing, other not.
Hi Robert, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed May 28, 2023
I am very happy with the help and professionalism... in handling my enrolled debt... This is a company I will trust to handle my debt when life happens... Thank you Freedom debt relief... I will recommend using this company to help resolve your problems.
Hi Cynthia, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed May 28, 2023
Easy to speak with and explain everything step of process. I've been well informed on each step through emails and phone. They have answered all questions that I have had with clarity. It been easy to contact for service. The dashboard is easy to navigate for my progress in starting my debt relief.
Hi Joy, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed May 28, 2023
I still have some creditors call me everyday and is ok. Fdr talk me. They will continue to call. Other than that everything is going good. They are doing a great job. I already recommended to all my friends that having credit card debt.
Hello Jose, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed May 27, 2023
It's been a good journey so far. Just started with this company, so it's in progress. But no problems so far. They have been helpful with explaining the process, no judgements from them. They seem to be out for your best interest and helping resolve your debt.
Hi Jessica, we cannot wait to see you achieve your goals if becoming debt-free, rest assured we will be here every step of the way!
Reviewed May 27, 2023
Biggest financial mistake I have made. With their fee structure you get very little savings. Your credit goes to hell fast. I told them I didn't want my accounts to go into collections and I was told they would not. Guess what? All my accounts are in collections and I was taken to court by one creditor. Stay away from this company.
Hi Vicente, an account specialist will be reaching out to address our program process.
Reviewed May 27, 2023
I was definitely skeptical at first. But, the team has been very amazing. They are upfront, communicate, explain, and really do work to get you out of debt. From your debt relief agent to the different resources offered, Freedom Debt Relief makes becoming financial free feasible.
Hi Marquis, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed May 27, 2023
To be honest I had my doubts when I first started with FDR. I just called last week and asked how much longer until I was done with the program and to my surprise I was told there are enough funds. What a great feeling that was!!!
Hi Eva, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed May 26, 2023
I was going through a hard situation with my ex and our credit cards were bad. Freedom Debt Relief helped me out and they did a good job. It was all online and if I had any problems, I would just call them. I’m happy that I'm debt-free now and I appreciate everything.
Hi Jessica, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed May 26, 2023
They are real friendly and nice to deal with when you need to talk to them. They are very good on keeping you up to date on your account and any settlements you may have coming. I am really glad I chose them to handle my debt.
Hi Phillip, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed May 26, 2023
They have went above and beyond to help me in getting my credit back on track. They have exceeded all my expectations. I would definitely recommend this company to anyone that wants to straighten their credit up. The people I've spoken with have been very courteous and helpful. They have accomplished everything I have asked.
Hi Chandra, it is great to hear that you feel solid about the place you are in, now that you have seen progress!
Reviewed May 26, 2023
In the beginning we were in contact all the time. After I have joined the group I don't hear nothing from the person who Recruit me. There is couple of accounts that never went in. I need him to call me again. **
Hi Yael, your enrollment agent is not your designated representative after joining the program. Our customer service team will be bale to assist you with any questions or concerns you may have.
Reviewed May 26, 2023
Thank you FDR. You all are awesome. My program is going well!!! I didn’t know what I was gonna do!!! Thank you all. The settlements are coming along!!! I can’t wait to become totally debt free. It takes time and patience but definitely this program is the way to go!!
Hi Linda, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed May 26, 2023
Would recommend to friends. One of my debtors quit calling already. I can't wait til the last debtor is settled. The worst part of this whole process are the phone calls they keep making. FDR has given me a light at the end of the tunnel.
Donald, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed May 26, 2023
This has taken a huge load off of me. I would absolutely recommend this to a friend. I am at an age to concentrate on rebuilding my life, hopefully after a while my credit score will increase again, I am sure other people my age could use this service.
Thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed May 26, 2023
The process has been fairly easy and is going at a faster pace than I anticipated. So far I am happy with the results. I was completely skeptical at first. I'm glad we took a chance and signed up for the help.
Hi Annette, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed May 26, 2023
I loved. Thanks. I recommended to my friends and family. I am free of debt thanks to Freedom. I hope I be free by the end of the year. Now I have peace of mind like I don't have for a long time. Thank-you. Thank you.
Hi Alfonso, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed May 26, 2023
It was an easy process to begin. We were almost spending more than what was coming in and now we pay only a fraction of that. Hopefully in 5 years we will be able to buy our home. We would recommend this program
Hi Christa, it is great to hear that you have found relief in your life outside of the program. We can only imagine the feeling of releasing this stress off your shoulders!
Reviewed May 26, 2023
After calling your company, I felt very relieved all understanding what my options were. Just want to thank you we’re having great customer service along educating me on how to get out of debt! I’m so relieved and excited to be debt-free in 48 months.
Hi Melissa, we are excited to see you succeed in this journey towards financial freedom!
Reviewed May 25, 2023
Great people and are there to help you at any time. Always ready to answer any questions that you may have. They have excellent skills in acting on your behalf. I would recommend them to all of my friends.
Hi Judith, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed May 25, 2023
I have called and written letters stating that my has been hacked and I cannot use the dashboard link. I would appreciate a written report on paper about my account, but for some reason you can't seem to do that for. That is the reason for my rating. Linnie **
Hi Linnie, an account specialist will be reaching out to address your concerns.
Reviewed May 25, 2023
Thank you. You are all great. You help me a lot. I am satisfied with you. And I recommend you to all my friends. You are a formidable team. Thank you very much for your help, advice and results. I have been working with you for over 2 years now. And very, very satisfied. Thanks a lot.
Hi Ludmila, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed May 25, 2023
It would be wonderful if I had a designated representative for my account. In other words, be able to talk to the same person every time. That's my major complaint. It gets frustrating having to explain my issues every time to a different person.
Hi Mary, we appreciate your feedback. We understand this could be more helpful, but trust that all of our representatives are trained to provide you with the same resolution to any issues you may face.
Reviewed May 25, 2023
So far after 2 months in the program I have no complaints. Customer service is great and they already settled 3 accounts and working on a fourth one. They seem to have a plan for me. Let's see what happens. So far so good. I have no complaints
Hi Michael, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed May 25, 2023
I was always informed and treated with great respect. I would highly inform family and friends of my experience with FDR. I am looking forward to being debt free. In these economic times we all need help in rebuilding our credit.
Kelvin, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed May 24, 2023
I had one bill Lobel Financial that I let go into collections as you advised. A few months later they sent a letter notifying me of possible judgment/court action. I sent you all the letter. This week I received a wage garnishment notice, my check is being garnished.
Hi Alfred, an account specialist will be reaching out to address your concerns.
Reviewed May 24, 2023
I thought it would go faster than it has. They keep adding interest. I wish it would happen much sooner than later. Just have a feeling by the time it settles I will be not alive. I am up there in age.
Elaine, we do not charge you interest. Your first 7 months may seem long but soon enough its four years and your debt free. Keep up the great work and we look forward to your future success alive.
Reviewed May 24, 2023
Everyone has been so great. Wonderful customer service! I couldn't say better things about this company. Drastically has helped and changed my credit and stress. It had really allowed me to move forward with my life and finally feel like I'm ahead for once.
Hannah, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed May 24, 2023
FDR has given me back my life and stress free. Setting up with FDR is very easy and they hold your hand every step so your joining the program assures you success. You will not regret joining FDR. I highly recommend FDR.
Patricia, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed May 24, 2023
I am more than happy with my experience, and would gladly tell other people about your program so they can get relief from their personal loans or credit cards, it is the easiest way to get out of debt once and for all!
Hi Linda, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed May 24, 2023
FDR has brought so much calmness to my everyday life. Also settlements are being settled faster than I expected. And the communication between me and the program is consistent which makes me feel not so alone in my dept. They are just a phone call or e-mail away. Also, they are great about keeping up with you about your progress.
Hi Sylvia, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed May 24, 2023
FDR has been nothing but amazing. They worked hard to get my debt resolutions as low as possible and were very good at communicating with me the entire way. Plus, they made it very easy for me to close my account when my debt was all resolved.
Emily, thank you for sharing your experience! We are so happy to hear that you are debt-free! Congratulations!
Reviewed May 24, 2023
This organization has a very good reputation for providing excellent services to their clients. I personally have had no problem with the way they negotiate terms for my accounts and they have been extremely helpful to me and my family.
Donette, thank you for sharing your satisfaction with our service efforts!
Reviewed May 24, 2023
Satisfied with the process I have made with the debts I let Freedom Debt Relief help me with. The only thing I did not understand at the start was the amount the service fees were going to be. The extra money I deposit helps to bring it down fast.
Hello Sylvia,the settlement fee is based on your enrolled balance at the time of the start of the program. We collect this amount when we secure a settlement, you approve the settlement, and the first payment clears to the creditor. We will collect this in a lump sum payment or period over time. The monthly payment your making to us will determine how we allocate those funds when the settlement is prepared. We present that to you first so you can determine if you want to approve or not. If you have any questions please reach out to us. Thank you for the kind review.
Reviewed May 24, 2023
I have given three stars as my program has not ended yet and I cannot give a fair survey until I know all debt has been cleared and all has been completely resolved and to see if I have and credit coming back to me.
Pamela, we look forward to your future success, thank you for the survey.
Reviewed May 23, 2023
FDR is awesome about providing information about processes, procedures, and expectations. They are quick to respond to any questions and are very professional and knowledgeable in all customer dealings that I have had with them. The emails and on-line information are very informative and helpful in guiding through the process.
Hi Sandra, it is great to hear tat we have met your expectations! Please let us know how we can continue to support you!
Reviewed May 23, 2023
Easy to follow, easy to save! Everybody is very polite. They worked with me on every part of the steps and I was able to save 15k! They definitely know how to handle every situation and give you guidance on it.
Hi Ian, we are so happy to hear that you are happy with your savings! Partnering with you during this journey has been an honor!
Reviewed May 23, 2023
Very happy so far. I enjoyed the no judgement and professionalism. They made easy to understand and follow procedure. I would recommend to anyone who needs financial help. I like that I can adjust my payment when able. Thank you Financial Freedom..
Hi Susan, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed May 23, 2023
All in all Freedom Debt Relief was the right choice for me. I had no way out, and they found me a way out. All my debts were settled in less than a year! I was even introduced to the consolidated loan program which is life changing. Thank you Freedom!
Nicholas, so glad our two products worked out for you and helped achieve your financial goals. Thank you, for the excellent review.
Reviewed May 23, 2023
Things were misrepresented at start. After some time and working with management things have since been resolved. I am overall happy with the progress that has been made so far. I would still recommend the company. The issues were taken care of and process has been smooth since that time.
Tylisha, thank you for enduring and allowing us to resolve the matter. We make mistakes but we do try everything we can possible to get back on track. We look forward to your future success and thank you for the review.
Reviewed May 23, 2023
Haven't been with them long and already getting results. I am extremely happy I decided to take advantage of this opportunity. I was having such a hard time keeping up with the bills. Then interest rates all went up and unexpected medical bills came up. I had no way to keep up.
David, so glad we could assist you in this tuff time. We look forward to your future success. Thank you for the kind review.
Reviewed May 23, 2023
They have been on the ball with everything and getting my settlements taken care of. Quick to get back with me on any questions. Keeps me up to date on when my debts are going to be paid off. Glad to work with Freedom debt solutions.
Hi David, thank you for sharing your experience with our service! We are excited to see your progress!
Reviewed May 23, 2023
No question at this time. I don't have any More to say that every thing is going good. Everything is going well and on track for me at this time with my plan and money going in my plan.. Looking forward to having it all done and over with.
Hi Larry, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed May 22, 2023
They have been very up front and honest. No underhanded issues have been done. The people answering the phone have been very helpful. They are very respectful. They have been very upfront on what would happen and it has happened as they stated.
Brian, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed May 22, 2023
My experience has been good so far and I will recommend FDR to people I know and to my family and friends. It is a great programs to handle debt and pay off debts on time for anybody.. Great experience.
Thank you for the kind review Ugo. We are thrilled to see a positive impact in your life.
Reviewed May 22, 2023
I was overwhelmed, But FDR helped reduce and pay debt that was piling up with interest. It takes commitment and faith! Thank you Freedom Debt Relief! before you know it, you are through and will able to save that money you are paying off debt. FDR negotiates with Debtors on the amount owed to reduce the debt and save you money. I urge people to take a serious look at this program.
Hi Joe, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed May 22, 2023
It feels like the weight of the world has been lifted off my shoulders. Freedom Debt Relief even provides responses to give to the caller. Yes, some still want to argue BUT just keep stating your response and ask that they notate your account!
Hi Joanne, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed May 22, 2023
I was made to feel at ease with a difficult decision that I made. The young man helped me in knowing how the process would work and how to handle calls from creditors. All the correspondence that I have received has made the process easy to understand.
Hi Susan, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed May 22, 2023
Can you speed up the process and one month with two settlements please and I love it very much and you are excellent. Please and have a good day, and so, we are graduated earlier than any other debt programs. Thank you.
Hi Hung, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!
Reviewed May 22, 2023
FDR was highly recommended by someone. I was a little hesitant at first to call. I'm glad I did. The FDR employees are very professional, knowledgeable, and helpful. I'm looking forward to putting my debt behind me and moving on.
Hi Susan, thank you for sharing your feedback about our team. Providing the best efforts for our members, is our number one priority!
Reviewed May 22, 2023
My experience has been good and not bad yet. We’ll see how everything goes, but I haven’t gotten anything yet. But excited to be out of debt! If you are looking to find a company to help you consolidate your debt and help create a plan, they are a good resource.
Hi Madison, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed May 22, 2023
Excellent Experience and Reviews. Looking forward to obtaining debt release and financial freedom. Having credit is truly a privilege but requires maintenance and total responsibility. Thankful for Freedom Debt Relief. Life provide many unexpected challenges and FDR provides the right solution and fresh start. Information written clearly and program acceptable.
Hi Belinda, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed May 21, 2023
Everything has been easy to take care of . they have kept in contact with me every step of the way. They are almost finished with mine and the wife's stuff so glad we did it and hopefully if we need them again we can use them
Brenton, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.
Reviewed May 21, 2023
Overall the process has been great and every single person I have spoken to has been fantastic. However I would like to see more solid communication about changes regarding “graduation date” and what to expect when the program is over. People have been amazing, process was slightly stressful but a necessity and help was always a call away.
Hi Matthew, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 21, 2023
Quick response to any and all questions. I'm new to this and need a bit of hand holding so I really appreciate the immediate assistance I'm provided with. Very comfortable with this service. Dashboard is also very well designed and helpful.
Francois, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed May 21, 2023
The person helping us was very helpful, personable, and understanding. She made our options clear and provided us with lots of information. We were grateful to have someone that listened to our situation and provided solutions. Thank you Freedom Debt Relief. I can sleep much better now.
Hello Debra, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed May 21, 2023
I had only one account left to be done with the program. Merrick Bank was the last account to settle with. I received something from their attorney and sent it to you and still you didn't try to settle, then I got something else from them again, so I reached out to you and sent a copy of that to you. I called several times to make sure you received it and one person says yes another said no. Then I got a summons and then you finally started to try to negotiate, by then it was too late. They would not negotiate and now we have to pay even more than what my bill was.. I feel as though you dropped the ball on this account. I had called numerous times about getting this account taken care of and you sat on it until I got the summons. I feel since this was your fault you should pay the extra that I have to pay because it was your fault you didn't take care of it sooner. Would of rated very good until this last settlement.
Cary, thank you for bringing this to our attention. We would love to discuss this in more detail. Please look forward to call from us from our one of our supervisors. Thank you.
Reviewed May 21, 2023
Excellent customer service! Cheryl was knowledgeable! And very kind!!!! Freedom Debt Relief has eased my worries! By making manageable monthly payments! Would highly recommend Freedom to anybody struggling with this economy! Thank you FDR!!!! Sincerely K MR.
Hi Karen, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed May 20, 2023
I cannot recommend Freedom Debt Relief enough. I am so excited for what’s to come now that I have resolved my debt. I was able to pay off everything ahead of my timeline. Every time I had any questions or needed guidance. Freedom Debt was easy to contact and communicate with. Thank you so much.
Hi Joanna, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed May 20, 2023
Customer service was great. Very honest and helpful. Communication is great and they are always available when I have a question. I am looking forward to getting my credit debt resolved so that I am able to do things that I want to do.
Junelle, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed May 20, 2023
I have friends who inquire about debt relief opportunities. I would be willing to recommend Freedom Debt Relief as one of the first companies on their list they should contact. The overall program is more detailed oriented that other debt companies. The way they communicate with emails frequently is important so a client can stay current on situations in their program that are priorities. Also their willingness to communicate with the client on settlement offers and allow the client to authorize the settlement is more involvement than other programs and is comforting to be in touch with their progress.
Rebecca, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed May 20, 2023
I am having trouble getting the information I ask for. I started out having to deposit $302 a month and now it is $560. Because of the dealings with Citibank. Now Discover or lawyers are next. I am now paying your company close to twice the amount. Why haven't all of my debtors been negotiated with by now?
Vickie Smith, thank you reaching out. We would be happy to review your account and get back to directly. Look forward to speaking with you take care.
Reviewed May 20, 2023
I was a little hesitant to do this but now I'm so glad I did this with Freedom. They have done wonders. They talk with me and answer any questions I have. Very sweet people. My debt has been cut in half. We aren't even done yet.
Hi Dawn, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed May 20, 2023
This is the first time I have needed to utilize this sort of process, but John ** has been both helpful and supportive. John responds to all text and emails in within and appropriate time with information and responses that are clear and specific.
Hi David, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed May 20, 2023
I would like to retire at the end of the year and I will count on Freedom to reach my goal. We have come a long way since I joined them. It is easy to follow your progress with their help. I would not be this far along without them.
Hi Kelly, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed May 19, 2023
Freedom Debt Relief did an amazing job in helping me with my debts, now I am almost done with my program, Can't Thank you enough for all you do! If someone needed any company like this I will highly recommend Freedom Debt Relief.
Hi Jennifer, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed May 19, 2023
For several months I’ve been putting all I can into paying credit card debt and my determination to pay them. Never considering bankruptcy. I came across Freedom Debt Relief and sought info and further analysis of my situation, discovered a way to pay the debt in a fair and timely way that very helpful.
Hi Joseph, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed May 19, 2023
Thorough emails. I am kept abreast of current debt status and notified if anything changes. Very convenient and helpful.. I am so glad I went with Freedom Debt Relief program. It was a godsend. And if I ever need to talk to anyone they are only a phone call away and this program has been so helpful to me and I’m so glad I did it and I look forward to having a clear debt so I can be.
Hi Robert, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed May 19, 2023
Everyone is very professional in explaining how this works. I have had questions and all of my inquiries have been answered directly and professionally. I would recommend this service to my family and friends. I look forward in working with this company to resolve my issues. Each time I have had questions they have been answered so I can understand the explanation.
Sandra, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and its great to hear you are happy with our service efforts!
Reviewed May 19, 2023
It works for us. Most of our friends & myself think it is too expensive a service because they know we are barely surviving financially & we need that $350 every month! But my husband thinks it's worth it so to keep him happy I don't stop it but I'd sure like to go to the dentist.
Hi Carol, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed May 19, 2023
It’s been a great experience working with FDR. They have been very effective reducing my debit during a difficult time. It was very easy to work with them and they took a lot of pressure off me. I would highly recommend them to anyone struggling with debt.
Hi Mike, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
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