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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    • We require contact information to verify reviews come from real customers.
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    2 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 35 Reviews 4875 - 5025
    Verified purchase
    Punctuality & Speed

    Reviewed June 21, 2023

    I am very happy to know about Freedom Debt Relief, I am very happy with the progress and would recommend them to friends and family. They listened to me and they took their time to explain everything to me so that I would know what to expect. They explained how long it would take and to just continue to do my part.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Pauline, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

    Verified purchase
    Staff

    Reviewed June 20, 2023

    I have been kept abreast of the progress made on my financial journey with Freedom Debt Relief. Still have a concern with the timing of the assistance but have been assured of their experience in these matters. I would highly recommend their services, they have been very helpful through the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carter, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed June 20, 2023

    A payment was missed by FDR to one of the creditors. The creditor voided the settlement. When I called FDR the agent was unable to tell me which creditor settlement had been voided. The agent also seemed unfamiliar with the settlement process and was unable to tell me if my graduation date would be delayed. When I called back I talked to a very helpful and competent agent who understood my question and concerns. I asked if I could call her back since she was so helpful but she said FDR does not allow clients to contact individual agents and she is not allowed to contact clients. It would be better if FDR would allow clients to have a designated agent who could then become familiar with the client's case.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi James, we appreciate your feedback and will use it as an opportunity to ensure our agents are prepared for cases like this one. Please let us know how we can continue to support you.

    Verified purchase

    Reviewed June 20, 2023

    I have had very good results with the settlements. The accounts submitted are within the timeline I was told they would be. I will be very satisfied when I finish the program. I would definitely recommend this program with Freedom Debt to my friends and family. This is a very good program to use if you have debt that you need to resolve.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karen, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    StaffBilling

    Reviewed June 20, 2023

    Freedom Debt Relief is an answer to a prayer. Each month was worse than the last. Each payment I was making did little to help the bottom line. I was facing years of paying month after month. With FDR, there's an end to the tunnel and my future is brighter. Give them a chance. You won't regret it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Amy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed June 20, 2023

    This company is on top of things. They communicate well in text messages and emails. The service was always great. I would recommend to anyone and I was referred by my friend and I know two people of my friends that have used This company. The company is awesome. The dashboard is accurate, all the breakdown, the balance of what you pay into and what they paid on your debt is all accurate.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2023

    Hello. They did make my first settlement. They are really organized and professional. They really help me with my budget. What I can do without they help. They make everything easy with videos and notes. I really appreciate so much. It very helpful. The customer service answer my all questions. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Heba, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

    Verified purchase

    Reviewed June 20, 2023

    Would definitely recommend to a friend if they were in my Situation, without a doubt. I thought about doing this a year ago but decided against it, after a year I checked with a few other companies that offer the same service, after doing my Research, Freedom was my choice.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi John, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed June 20, 2023

    Freedom Debt Relief has helped take away stress of bill collectors calling as well as taking care of my debt for me giving me peace of mind while helping me get out of debt. I am so glad I went with Freedom Debt Relief to help me with my debts by communicating with my creditors to decrease debts with a reasonable settlement on my behalf

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

    Verified purchase
    Customer ServiceStaffBillingTransparency

    Reviewed June 19, 2023

    Updated on 01/26/2024: I'm very satisfied with the progress I've made in my first year with Freedom Debt Relief! I have five debts enrolled in the program. As of this writing, three of my debts have been settled! FDR offers excellent communication and customer service! I would (and have), recommend their service to anyone struggling with credit card debt.

    Original Review: Excellent communication, customer service & results!! The dashboard is easy to understand, monitor and update. Representatives are available by phone when needed. They are professional, knowledgeable and personable. Email communication offers helpful advice & insights and is posted regularly. I am very pleased that I signed up with Freedom Debt Relief and would recommend it to anyone looking to clear their debts. Sincerely, Jim

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi James, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed June 19, 2023

    They helped resolve my debt. They did an excellent job. Highly recommend to everyone. They are friendly & concise. It taking me awhile to pay off my debt because of my low income. Due to incident of Covid, I was unable to sell my jewelry to public & went bankrupt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joelle, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

    Verified purchase
    Customer Service

    Reviewed June 19, 2023

    First. I like the introduction. Customer service was great. The emails and videos on what to expect during the process of being debt fee. They are experienced in what they do. Even when I thought I know better, by starting on specific ones. They know how to target the process. Their communication is great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sonia, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

    Verified purchase
    CoverageStaff

    Reviewed June 19, 2023

    I can't thank y'all enough for helping me through this situation. Paul was the first one that I talked with and insured me that y'all could help me with my debt. Thank you Paul and then Isaiah walked me through the paperwork and he was such a wonderful help. Thank you Isaiah. And then I spoke with Jonh and he worked on getting my debt down. and it has been such a blessing that he was able to do that for me. Being on a fixed income after losing my dad I was helping him and my health issues and me not being able to work anymore and trying to pay it back it had got a little overwhelming. Taking some of this load off of me is a huge blessing for me. Thank you so very much for your help and if I come across anyone that has a financial problem, I will most definitely recommend them to y'all. Thank you again from my heart for the help. Connie.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Connie, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2023

    The Customer Service Representative I spoke with was very knowledgeable and very friendly. He was very helpful with my situation. He called me at least once or twice a week to make sure I was getting what I need. I am glad I found this company to get free from my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kathy, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2023

    So far am happy with them. Was very easy to get set up with. Will see how it goes over next few months. Then get to see how plan works as far as paying off debt. Customer service is nice and seems pretty knowledgeable. Hopefully everything will go as smooth as they say without a lot of headache and pressure. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chris, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed June 18, 2023

    From the initial contact through the initial deposit made, this process has been stress free and explained patiently. Questions have been answered thoroughly, and I understood the process. No surprises, which is appreciated, especially at what is a difficult life moment. Thank you to the FDR advisors for your help!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

    Verified purchase
    StaffRatesFollow-Through

    Reviewed June 18, 2023

    Friendly and very helpful. They knew the answers when I ask them they understand the problem I having and are trying to do everything that they can to help me. I didn't know that there was something like this now. I am excited with it as it will be interesting for me to see how they handle creditors. I I will be very satisfied if they do what they say.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi William, we can't thank you enough for staying committed to the plan we have in place - you are doing great!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2023

    Everything about them is positive nothing negative. I love them. They are so nice and have helped me tremendously. I felt overwhelmed before I called them. Now I can breathe and actually afford to eating. I like the fact I can pay ahead when I have the funds to store up the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lynna, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

    Verified purchase
    Staff

    Reviewed June 18, 2023

    Process was so easy. Anthony explained every step of the process clearly and I had no questions to ask. He was very informative explaining how things would look in 6-8 months. I was very happy when I made my first deposit knowing I was making the right decision to reaching my goal.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Corinne, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase
    Billing

    Reviewed June 18, 2023

    Working with FDR has been very good. They found out how many credit cards I had. They hooked me up with the legal end of it, in case that they tried to sue me, I have that protection. Right now, they're paying on some of those accounts and I'm happy about that. They've done really well. I'm low income, they adjusted my monthly deposit so that I could afford to keep paying it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ronald, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed June 18, 2023

    So far I don’t have any concern. I just joined it and my debt are not solved yet. I am still in the process of the program. I think it would have been better if to say something after the program. It a helpful program for people like me. I would advise friends to try it too if they are in the situation like me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anassi, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Customer ServiceBilling

    Reviewed June 18, 2023

    I was just looking to get myself out of the bad situation I was in. One of my students had used Freedom Debt Relief before and he spoke very highly of them. I reached out to the company and everything that they told me sounded really good. I liked the comfortableness as I didn't feel pressured to do it. They were willing to work with me on everything. They gave me a very descriptive breakdown of how the program works and the process and what I need to do to get my credit back on track. Communication with them was good. It's been that way since I've been in the program. They're easy to talk to and they always answered questions that I had if I needed to push my payment back a little bit or do this or that. I've been in the program for a few years and everything's been perfect. I have another year left.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi William, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed June 17, 2023

    FDR's customer service reps have been so easy to work with. Making sure I really understood the program and how it works. They gave me a list of items I would need to do which was a great help. So far I can't find any reason for a lesser rating.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carol, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!

    Verified purchase
    Billing

    Reviewed June 17, 2023

    It was a hard decision to make but I'm glad I did it. Life took a turn and I started to drown in the minimum payments. I went through a divorce where I walked away with nothing just to escape the relationship. I had to start from scratch with my home and furnishings. The debt took over my life and caused so much stress. Knowing that FDR is backing me to get back on track makes me feel better.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tiffany, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

    Verified purchase
    StaffBillingLoan Process

    Reviewed June 16, 2023

    I was in debt with a credit card and personal loans that really had me worried, then I reached out to Freedom and was able to get a customized plan to help me with my debt.. My agent walked me through each step of the process and my payoff time went from 12 years down to 48 months! Would highly recommend to family and friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kelsey, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 16, 2023

    I feel much more relieved that I have a great company behind me and dedicated negotiators, I feel much relieved I recommend this to anybody who has debt. And also they made me feel comfortable. I do not feel like I was different of any kind with these guys. If anybody has experience any kind of debt, I need relief I suggest you call Fdr.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi David, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Refunds & PayoutsBillingRates

    Reviewed June 16, 2023

    With the interest rates going up. There was no way I could make my monthly payments, working with a very low paying job.. Didn’t need the stress on how I was robbing Peter to Paul.. I’ve earn my credit but to pay out with the way the economy being the way it is.. I jumped on it.. I can afford the payments and I still have some money to get by.. but no more stress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Heidi, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

    Verified purchase
    PricePunctuality & SpeedStaffBillingRatesHonesty & Transparency

    Reviewed June 16, 2023

    The only reason I gave you all that certification is more of a generalized of all your services. The first time I had been through your service was a disaster. The second time through I'm really on edge about even doing this because yes I'm trying to get out of debt but there were a couple cards that I wanted to keep. It shouldn't just be you guys pick and choose what credit cards I take out of the program. That should be discussed with the client what ones they want to keep. I have decided to keep four. I have removed three of the four that I want to keep going out of the program but I just don't think that you should wait until I'm in such peril before you start working with these credit cards because when you do so you end up settling for three to four hundred dollars more than what I originally owed so no. I'm not going to agree with that deal.

    So granted you're trying to get people out of debt but in essence you're making the plan cost more because you're waiting so long to deal with certain debts. You know there's certain debts that you'll be able to settle right away but those other debts you should tell me to keep continuing to pay on until we're ready to start dealing with them. That's just my opinion. That's why you got only two stars. To be honest I think people end up paying more for your program than what they should pay because you let it get even more out of hand than what it was going back to the first time around. All my credit cards were in current standings with you guys when I went in. There is no reason that my credit score should have went from 700 to a 350. No reason why. There are just many issues with the way your program is running and I'm trying to save my credit along with you destroying it to make it better.

    The only reason that I seem to act like I know enough about how bad credit works good credit works. I've been through bankruptcy three times. I know exactly what creditors try to do to you. I've been through that same Rodeo three times. It's just the way credit Works nowadays and how credit card companies trap you in. Also the credit cards that I have decided to keep have dropped almost 10 points off my APR and have fixed them at those rates and have dropped the annual fees. I'm just about all so I'm averagely paying about 17% for my average credit card when I was paying upwards of 36 and 37% so that's like cutting the interest rates and fix them. I'm sorry I'm ranting but this is how I feel.

    I think the people that are going to go into debt settlement you need to be more thorough about what they're about to go through because some people don't have the experience. I do. I know I've been all over the place but as this stuff comes to my head this is how I'm thinking about it. I hope this helps in changing some of the ways you approach your debt settlement practices. I'm not saying the wrong. I'm just saying that people aren't being also informed of how you guys do things as well as they should be done. Have a nice day.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chris, we are sorry to hear you feel this way about your program. An account specialist will be reaching out to address your options.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2023

    Awesome company to work with, great customer service and an easy step-by-step guide to successfully getting out of debt. No gimmicks, with excellent communication with consultants. I feel like a big Boulder has been lifted from my shoulders. Life throws a lot of curve balls at you, it's nice to have a company that empathize and help you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Luis, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 15, 2023

    I received my first settlement and had questions so I called customer service and spoke with a very nice gentleman. Who helped me understand how the settlement would work. His explanation was very clear and when we were done I totally understood how the settlement would work. He was very professional and Courteous. He made sure I completely understood how the settlement would be satisfied.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for this wonderful review Camille, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

    Verified purchase
    StaffCommunication

    Reviewed June 15, 2023

    Been very happy since I started, they keep me informed of what is happening to my accounts, and easy to talk to and they listen and help. I had some situations regarding 1 creditor and they keep assuring me everything is going as planned. I started in December of 2022 and had one debt paid and one debt in the works of being paid off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carol, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

    Verified purchase
    Billing

    Reviewed June 15, 2023

    My dad not complaint is I continually get texts saying I have a deficit. I don’t have a deficit. I had to postpone a payment for a few days. I made an EFS transfer from my bank to Freedom. I have talked to two different people about the continuous texts. They both claimed I had no deficit. One told me that he/she was going to clear the alert. Unfortunately that did not get done. I would think you would only want the texts to come if there was actually a deficit. As I am becoming complacent with the texts I get from you as I’m continually getting the darn same text I ignore them when they come in

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jon, we are sorry about the disturbance. An account specialist will be taking care of this on your behalf.

    Verified purchase
    Staff

    Reviewed June 15, 2023

    Greatest services ever. When I need it they were there for me to help me out. Highly recommended for anyone. Thank you so much for helping me with resolving issues with people. They really knows what they’re doing. So thankful have you guys handled my accounts. Thanks again and I’ll recommend for anyone that needs your service, I know would be done right with professional people and knows everything about financial issues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for this wonderful review Elijamir, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

    Verified purchase
    Contract & TermsCoverageStaffLoan Process

    Reviewed June 15, 2023

    I’m working on $50k of debt and was hesitant at first but had to do something. After a while I was building my account up and they were able to start negotiations with my creditors. It soon proved to be an excellent move. They are extremely good at this process. By the time they are done I’ll be negotiated down for about half the original amount owed, amazing! Then I was able to qualify for a consolidation loan to cover the whole new amount owed. Perfect!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Allen, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase

    Reviewed June 15, 2023

    All I know is I was in a situation and Freedom came to my rescue and doing a wonderful job. I could not be more happier in the results that I am receiving and if I had a chance to tell the world there's no other way to go than Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Richard, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed June 15, 2023

    Great communication and results, the settlement was for almost half of the debt. I would recommend Freedom Debt Relief to anyone that is struggling with a lot of debt. Their staff answer all your questions and help a lot, the customer dashboard is easy to use and easy to log in.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gabriel, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Customer ServiceBilling

    Reviewed June 15, 2023

    I am very happy with Freedom Debt Relief. I have credit card debt and just could not get out of it no matter how much I paid every month. They understood what I was going through and explained everything to me and how much I would have to pay and how much income I would have every month. I am so glad I called Freedom. I would refer anyone to them. They are a life saver.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    StaffBilling

    Reviewed June 14, 2023

    While it is understandable they want to get debt relieved as soon as possible, they don't seem to take medical issues along with basic bills in setting this amount. I'm doing in over a quarter of my fixed income leaving me with a negative balance in the bank before I receive my next SSA check. But if I can't make those high payments I am threatened with cancellation. I would prefer to pay in less and take longer to pay off debt, but they don't agree.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, once we have a settlement in place, we must follow the payment schedule as dictated in the settlement agreement. An account specialist will be reaching out to address your concerns and discuss your options.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2023

    Customer Service very professional and were able to answer all questions without any hesitation. The representative made me feel comfortable through the whole application process. Whenever the representative reached out to me, she was very informative about given me instructions on how to go online and accept the customer offer. The overall process was very easy.

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    Response from Freedom Debt Relief

    Hi Charles, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Staff

    Reviewed June 14, 2023

    Very happy at this point!! I appreciate the work as it has been at this point! I am looking forward to receive more information from this company! So far all is good! I am hopeful & I pray every day that all will be fine!! I think I have found the best company for help! Thank you!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Charlotte, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    StaffBilling

    Reviewed June 14, 2023

    Representatives are always polite and extremely helpful. Completely satisfied with the service provided. Account negotiation handled swiftly and payments to creditors completely finished in time frame specified for each one. I am completely satisfied. I will definitely recommend this service to others.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gynith, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

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    Customer Service

    Reviewed June 14, 2023

    I have no comments at this time, will try to do in the future. I like the work you are doing for me and I hope for continued success in the future. Not good at writing responses. Will see if I can do better in the future. Working on how to improve in this area.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sherry, reading your review made us smile! We are so happy for you and your progress in your program. Thank you for staying committed and for trusting us to be your partner!

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    Customer ServiceStaff

    Reviewed June 14, 2023

    Freedom Debt Relief staff has always treated me with respect and kindness. I have never seemed rushed or degraded while being helped on the phone. Would highly recommend Freedom Debit Relief to my friends if they should need it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Diane, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaffResolution

    Reviewed June 13, 2023

    Freedom Debt Relief helped me get my debt under control and resolve it asap! They also have the best service! Their people truly care and want to help, and they have an excellent response time. They work with you to find the best plan to tackle your debt. Would highly recommend!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sarah, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed June 13, 2023

    I enrolled 3 debts, my experience with the first two was fantastic. My last debt (and highest amount) was resolved for 80 percent, and combined with FDRs 25 percent settlement fee I am currently paying MORE than what my original debt was. The customer service representative I spoke with about this told me it “was a risk associated with debt relief”. I left with a bitter taste but will finish my program and be done. Use with caution. They leave out that you can pay more for your enrolled debt if it doesn’t work out well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Adam, we consider overall savings, that is what is stated on your enrollment agreement. It is important to remember that you are saving on your overall debt and your debt is completely separate from our settlement fee. Our fee is payment for the service we are providing and the settlement is what you pay to satisfy your debt with a creditor, at a lower rate.

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    Punctuality & SpeedStaff

    Reviewed June 13, 2023

    Freedom Debt has compassionate and caring agents and advisors. Very happy I went with them. They are quick to help me in this tough time. My fears and worries are gone. I am most pleased they on my side.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anita, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    BillingLoan Process

    Reviewed June 13, 2023

    Great customer relations. Paying off my debt in a timely manner. I’m so happy I only have one payment, instead of all my payments I had to make before. This was my best decision I have made to have Freedom Debt Relief take over my credit card and my loan payments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Laura, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    PricePunctuality & SpeedStaffTransparency

    Reviewed June 13, 2023

    Updated on 09/16/2023: Since I've been a member they have been an excellent company and I thank you. I definitely wish to continue this process. I may end up adding a few more companies to my profile and I hope FDR can continue to diminish my debt ratio. Limit once. I am very grateful to have had this opportunity to have dealt Freedom Debt Relief.

    Original Review: This company has been absolutely wonderful. I have had a awesome experience so far. I suggest if you join pay your dedicated account on time and it will work out. I also suggest if you can pay extra money so you can finish the program early. You do not get charged a early out fee. Maybe in the future I will be able to add more money which is my goal. Thank you Freedom Debt

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Colin, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us

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    Customer Service

    Reviewed June 13, 2023

    Overall it has been a good experience so far. Moves a bit slower than I'd like, but that is just how it is. I was made fully aware of the process and what to expect. The hardest part is creditor calls, even though I have been made aware of how to handle the. Also, all the negative impact on my credit report and daily alerts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for being patient with our process, Lori! W appreciate the honesty of your review, we hope that you know we are here to help with anything you may need, days a week!

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    Staff

    Reviewed June 13, 2023

    Freedom Debt is great when working with me to get my debt situation under control. I would highly recommend them. They have been very patient and understanding and are always available for guidance. I will continue using Freedom Debt whenever I find myself in debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Laura, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    StaffBilling

    Reviewed June 13, 2023

    FDR is a good option if you have many debts and you have difficulty for made the payments. I was making the minimum payment and the debts never finish. FDR helps with reduce your total amount that you have to pay monthly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Good Morning Janice! We can't thank you enough for staying committed to the plan we have in place - you are doing great!

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    Punctuality & SpeedStaff

    Reviewed June 13, 2023

    I have had nothing but positive remarks about this company ever since I began using them. My advisor has been there every step of the way. Any question I've had if they didn't know how to answer it they definitely went and found someone else that did and came right back immediately with the answers I needed. Very informative, very responsive. They work very quickly in trying to come together with the creditors and yourself to get your settlements together and set up for you. I'm so happy I chose this company. I have used others in the past and didn't get as much support as I do here.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Athena! Reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Punctuality & SpeedStaff

    Reviewed June 13, 2023

    I’m very happy I found y’all to help me with my debts. There’s still a longest to go but I know I’m going to be debt free. Y’all are making my life so much easier. Can’t wait to have back my freedom. Thank y’all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Maribel, we are glad you found us! We are very excited to partner with you on your journey towards financial freedom!

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    Staff

    Reviewed June 13, 2023

    I am very happy with the way my debt is being handled by FDR. Everyone answers my questions. Everyone is professional and very friendly. I would recommend FDR to anyone that needs help in this kind of situation. Less stressful now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anita, we are very happy to hear that you're pleased with our service. We are excited to see you succeed in your program!

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    PricePunctuality & SpeedStaff

    Reviewed June 12, 2023

    I started this program with doubts. I became amazed with the process after I started seeing money roll into my dedicated account plus the settlement notifications. It's a waiting game but worth it all. I'm about to be completely debt free and it feels really good. Credit score does dip A LOT in the beginning but just keep it up and you will see the good come out of it. I'm still going and hope to continue to the end. I recommend this program all the way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kathie! We can't thank you enough for staying committed to the plan we have in place - you are doing great!

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    Customer Service

    Reviewed June 12, 2023

    My credit score is slowly going up and the phone calls are going down. It’s a real relief. I wish I had done this much sooner. Can’t thank this firm enough. If you’re in debt, feel like there’s no end in sight, cringe at the sound of your phone announcing “unknown caller” this is the way to go.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shelly, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. Congratulations on your progress!

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    StaffBillingTransparency

    Reviewed June 12, 2023

    They are very helpful and pleasant to work with and they get very good reductions on your bills. Always available to help you with any questions you may have. And they keep you up to date with all changes to your account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gerard, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Reviewed June 12, 2023

    I was told my credit would be on the mend within 6 months and that is so not the case. Does it work. Yes but let this be your last choice. I would of done something different if I knew how the process was truly going to go. Is it get resolved. Yes but not how they explained.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Victoria, an account specialist will be reaching out to address your concerns and your options.

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    Staff

    Reviewed June 12, 2023

    Freedom Debt has been very helpful in get my credit in order, l am very pleased with their services. I have no problem recommending anyone to use Freedom Debt Relief. Thank you Freedom Debt Relief for your services that you have provide me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sheree, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    Staff

    Reviewed June 12, 2023

    Good Job. Great options for helping to be debt free. Great in making more innovations. Thank you. Hope you can help others too. I have recommended to my relatives and friends. I can't think of others words to describe your company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lilibeth, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!

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    Customer ServiceTechStaffLoan Process

    Reviewed June 12, 2023

    Every time I call no one can help and I get disconnected. I’ve asked so many times for someone to send me the docusign docs I need for my co-signer to approve my Navient loan for relief. Email it to ** please. PLEASE. It’s very strange that when I talk to the company that they 1) cannot find my account 2) tell me the docusign document(s) are very important to get sent back 3) they have not sent these important documents even though they have claimed to do so 3 times.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi James, we are sorry to hear you have had issues with this process. An account specialist will be reaching out to address your concerns.

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    StaffTransparency

    Reviewed June 12, 2023

    So far it’s been a great experience. I would recommend this to anyone that needs help, always keep you updated on what is happening on your journey and how you can get there and what you can accomplish with the right people. Just so happy with what they are doing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello William, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

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    StaffBilling

    Reviewed June 12, 2023

    Great, y’all working so hard for me. Great company to work with. Be glad when it is all done. Thank y’all for yall’s hard work and dedication to help. This company has managed to get a lot of my bills paid off for under 500.00.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terrie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServicePunctuality & Speed

    Reviewed June 12, 2023

    I feel much better ever since I made the call to Freedom Debt Relief. So with that being said it’s early since I started the program. I feel a lot of the program is the best stop to make or give them a call. I will send articles soon.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lois, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaffRatesTransparencyFollow-Through

    Reviewed June 10, 2023

    Updated on 10/14/2024: I am still working with Freedom and my debt is going down. I was due to graduate in 2027 and now I am graduating in 2026. I Had one debtor that was going to take me to court. Freedom and the attorney they work with got my debt settled and didn't have to go to court. They did what they said they would do. I would definitely recommend this company.

    Updated on 03/13/2024: They have now gotten four accounts either paid off or decreased and working on getting them paid off. I am sleeping better knowing that I am doing something to make my life better. I would definitely tell other folks to look into this company if you are in need of help. We all need help at times and don't always know who to trust. I definitely trust this company.

    Original Review: We are just starting the process but so far everything has gone well and everyone is so kind and helpful. Very good so far. Very happy with the service I have received with questions etc. I feel they really do have my best interest in mind, I love they send emails and texts messages so I can get information even when I am not around where my computer is.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Robin, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Billing

    Reviewed June 10, 2023

    I’ve recommended your company to a few of my friends that want to consolidate their bills. I gave them your contact information so I leave it up to them to contact your company when they’re ready but I’m happy with my choice of choosing your company. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Andrina, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

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    Customer ServicePunctuality & SpeedOnline & AppRefunds & PayoutsStaffBillingRatesTransparency

    Reviewed June 10, 2023

    Updated on 08/05/2023: Right now I gave a good mark, and as we work through the process, I will better see how FDR works on my behalf with the creditors. So far so good on the first settlement. My only issue right now is the website is always behind in information. I always have to call customer service for updates.

    Original Review: For months I struggled with trying to pay my credit cards, and I just couldn't afford to pay my rent late. So, I made a decision to seek the help of a debt relief company and Freedom was my only choice due to its rating. The representative Markus was helpful and now I am looking forward to the relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Marva, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    StaffBilling

    Reviewed June 9, 2023

    I have looked at my credit card statements, watching closely how long it would take to pay them off. I’m almost 70 and majority of my Social Security was going to pay the stupid cards off. I had no extra cash to spend on my grandkids unless I used a card. Freedom Debt to the rescue. They take the worry away and guide me through every step WE take together. Would highly recommend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Laroyce, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed June 9, 2023

    I recommend Freedom Debt Relief. They gave me peace of mind. They are one of the best. Their service agents show that. My last rep was Jessica. She was 24/7 there for me. She listened to all my concerns and was very patient with me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carlos, it is great to hear that Jessica was able to assist you with all of your concerns. Thank you for allowing us to earn your recommendation.

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    Staff

    Reviewed June 9, 2023

    I am very pleased with all that I had to deal with my account. They are very informative and understanding as well as kind. I highly recommend this to anyone who needs help. The site as well is clear and informative and easy to handle all accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anna, we are happy to hear that you have received thorough and clear information. We look forward to your continued success!

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    Customer ServiceStaffTimeliness

    Reviewed June 9, 2023

    The process is really easy. After everything is set up I don't have to really do anything other than approve settlements which they text me and I just have to reply. Also, the money comes right out of my account each month on the same day. Super super helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Whitney, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

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    Rates

    Reviewed June 9, 2023

    I am so happy to have found this program. It is one of the best things that I have done. It feels great to be resolving my debt without all of the hassle, harassment, and overcharged interest rates! Thank you for the peace of mind and improvement on my credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Eva, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    Staff

    Reviewed June 9, 2023

    Great representatives that helped with every aspect of following the program that they believe will help me succeed in eliminating debt. I’ve been carrying an excessive amount of debt since my college years and hopefully this program will get me back on level terms with my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Steve, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Staff

    Reviewed June 9, 2023

    I have been pleased with the Freedom Debt service I am receiving in reducing my debt. The reps are very helpful and answer all my questions. I am hopeful that this program will be a path to being debt free in September 2024.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Caradith, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServicePunctuality & SpeedStaffBillingTransparency

    Reviewed June 9, 2023

    Updated on 01/15/2024: Since I have been with them which is less than a year they have paid off about 6 debts for me to date. I haven't had any issues with them. They are friendly and helpful. They keep in contact with me about what's going on as well. Not sure what I would do without their help.

    Updated on 11/01/2023: They have helped me with closing 3 accounts with paying them a settlement. I have only been with them maybe 4 months. I appreciate their help with getting these bills taken care of. They have paid some off faster than I had expected but so glad. The calls from creditors are slowing down a little bit.

    Original: Haven't had any problems since I just started. Seems like a great way to get rid of debt. Reasonable terms and easy payment plan. They will automatically take the money out of your account each month so you don't forget.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patty, we can't thank you enough for staying committed to the plan we have in place - you are doing great!

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    Customer ServiceTechStaff

    Reviewed June 9, 2023

    Some companies still are calling. Please help me with those issues and I know is a lot my accounts but we’re are doing better with your help. The apportun is calling me every single day and also some other ones. What do I have to do. Let me know please.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alfonso, we encourage you to use the resources in your dashboard to help guide you and manage creditor calls. Please reach out to customer service for help locating those resources, if you're having a hard time.

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    CoverageStaff

    Reviewed June 8, 2023

    The advisers there were very knowledgeable, caring, sympathy to my needs in helping me getting to my best potential in repairing my credit to excellent once again. Thank you guys, I really appreciate everything you'll doing for me. May God bless each and one you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Earline, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 8, 2023

    Very nice, quick to respond with questions and concerns. Very helpful with inquiries and will assist when having to communicate with others. Happy I did this and happier I completed this program. Thank you I appreciated the help and understanding along the way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sheila, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Staff

    Reviewed June 8, 2023

    Adam ** helped me out with my debt consolidation and I would definitely recommend this to a friend or family member. The process is easy and he was very knowledgeable about the process. Adam was very compassionate and understanding as well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Edward, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Adam and he was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!

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    Punctuality & SpeedStaffLoan Process

    Reviewed June 8, 2023

    I was feeling so upset when I could not find anywhere to approve a credit consolidation loan to me. Then I came across FDR and started to feel more hopeful. Enrollment agent was fantastic and made the process super easy. Every interaction has been positive. I’m just getting started and waiting to see what can be negotiated but feel everything is on track. I’m looking forward to getting relief from this hardship.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Chantel, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Staff

    Reviewed June 8, 2023

    As I am eight months away from financial freedom, I have to say they have been most helpful and are true to their word. Patience is key and it can be done! It took me personally a few years but I'm almost done. Thanks Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rodney! We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Staff

    Reviewed June 8, 2023

    Good experience, really want to help people in needs. I was so worried about all my debts and they came to me with a helping hand. I really thank you. At first I wasn’t sure about this program but now I am not worried At I really appreciate it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Suyapa! This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    Punctuality & Speed

    Reviewed June 8, 2023

    I love the experience and how they take their time with you. From the beginning to now they take the time to keep you informed to let you know the step by step progress. I would recommend them. Give them a try, you won't be disappointed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maggie, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

    Verified purchase
    Staff

    Reviewed June 8, 2023

    Everything was explained so I can understand it and my counselor was very helpful and courteous. I am looking forward to getting my finances under control and working with the program. Thank you so much for helping me with my finances.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Judy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServicePriceOnline & AppStaff

    Reviewed June 8, 2023

    This is a great program. The website is user-friendly. the tips offered are useful. The legal fee should stop being charged automatically once settlements are reached. I love that a referral bonus is offered. Customer service reps are knowledgeable and helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Anna. We can't thank you enough for staying committed to the plan we have in place - you are doing great!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 8, 2023

    I have called with questions. These were answered quickly and efficiently. I have received many emails and the welcome packet which are all helpful in setting up the process and understanding next steps. So far the whole process has been easy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Andrea, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed June 8, 2023

    Haven't been with you very long, but have had promising results. I look forward with working with all of you while you help me resolve my debt in a timely manner. I find comfort in knowing that all of you will give it your 100 percent, thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tammy, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    StaffRates

    Reviewed June 8, 2023

    FDR helped get me back on track with my credit and rating. Creditors seem to have begun a trend with soaring rate on fees to make it almost impossible to catch up. This program eliminated that process, allowing me to get all my accounts paid and satisfied, and get a fresh new start.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carmelo, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed June 8, 2023

    My experience with Freedom debt relief has been pleasant so far. The gentleman I have spoken with appeared very knowledgeable about my needs and concerns. I got myself into this struggle helping my wife out when she needed help the most now I need help with my situation. My experience has and has not started yet. The experience of reaching out to an representative has started the experience of initiating the process has not yet but I am looking forward to it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Brian, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Staff

    Reviewed June 8, 2023

    A great help and very informative. Laid out all the options with no pressure. No hassle or harassment. Real people friendly and they make sure you know all of the options you have open and you can afford it in your budget.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rachel, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

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    Customer ServiceStaff

    Reviewed June 8, 2023

    I was curious about it but I decided to call and see what happens. I was pleased with the process and the time they took to guide me through the process. There was no rush and they let me decide on if I want to join or not. They were professional, friendly and courteous.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Frederick, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    StaffBillingRates

    Reviewed June 8, 2023

    Was treated with dignity and respect. Answered all questions I had. I would definitely recommend Freedom Debt. I was so stressed about what I owed and how high my interest rate was. But Freedom Debt assisted in getting my rate lower and now paying a little more for my payment. The savings will take months off my balance and get it paid off sooner. Thank you, Freedom Debt Relief. All of the employees I dealt with were very supportive and nice.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaffBilling

    Reviewed June 8, 2023

    Working with them was a positive experience. They are connected with lawyers that try to advocate for you. If the creditors wanna take you to court for unpaid debt, Freedom doesn't o legal services or legal advice, but the people who work with them do. It was nerve-wracking to get calls from creditors all the time. Freedom relieves all that tension of feeling you might have to go to court. There's a relief to be able to pay one payment. If you're concerned and you have a lot of debt, this is the place. They are helpful and they can take that burden off your shoulders.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Allen, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us

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    Customer Service

    Reviewed June 8, 2023

    Freedom Debt Relief is very alert. They tell you if you have any problem, to give them a call. What I also like about them is they don't bother you. They send you emails, and you answer them. They're not the people that are calling you every five minutes to do this. If I have to call them, I call, and they explain everything to me well. I like the way they do their stuff. By next year, I'll be debt free, so I feel happy about it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diana, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 7, 2023

    Customer service is right on. They answered my questions in a quick and professional way. All problems were dealt with immediately. Hopefully everything will continue to be this easy and stress free. I would recommend your company to my friends and family. Thank you. Thank you. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michelle, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

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    Staff

    Reviewed June 7, 2023

    You guys have helped us resolve all our debt without us having to deal with creditors and any worry on our part!!! It has been amazing but also hard at times... but I would do it again if absolutely no choice like now!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Allison, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Customer ServiceRefunds & PayoutsBilling

    Reviewed June 6, 2023

    Freedom Debt Relief is putting my mind at ease with paying my credit card debt off. In the beginning I was nervous because of the calls that I was getting from the debt collectors. But, now I get excited every time I receive an email about a settlement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terrah, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 6, 2023

    Very happy with all the services provided. The helpful staff with the quick responses to my questions. Happy to be out of debt in a short time. Would recommend to anybody that would need help getting out of debt. This is my second time using this services.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alma, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Staff

    Reviewed June 6, 2023

    Very polite and understanding of my needs. Was attentive and took care of everything I needed. Enjoyed speaking to the staff and would definitely contact them with my needs or issues in the future. I’d like to congratulate the staff on their professionalism.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Danielle, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Customer ServiceStaffLoan Process

    Reviewed June 6, 2023

    They're helping me lower my balances and getting them paid off, and they helped me with loan, to even pay off my settled balances sooner. The customer service is great. I recommend others to try them. Try them out, you'll be happy knowing that everything will be taken care of.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Oshin, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    StaffBilling

    Reviewed June 6, 2023

    Been a big help to me. I had a total knee replacement and had money saved up to make payments. When I ran out of money, still couldn’t work so got so far behind. Had to turn to this program. It has been a huge help. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandra, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    Punctuality & SpeedStaff

    Reviewed June 6, 2023

    Freedom has been a great help. They have easy to understand guidance to take you through each level of your progression. If you do need additional help they are easy to reach and quick to help. I am grateful that I decided to use the program to get ahead of the game, especially with the way the economy is swinging.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kim, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

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    CoverageMaintenanceStaffTransparency

    Reviewed June 6, 2023

    Freedom employees have been so helpful and j don’t regret my decisions. I get updates monthly and when something new pops up I am notified. I am very happy with my decision to fix my credit. Thank you guys so much for your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Destiny, we are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

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    Staff

    Reviewed June 6, 2023

    I had a great connection with my teacher. He was very informative. I just didn’t know what questions to ask. I didn’t realize I would be talking to creditors and I ask myself, “What have I gotten myself into?”

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wanda. This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    Customer ServiceBilling

    Reviewed June 5, 2023

    I have no idea when my credit cards and the finance company I owe is going to get paid. I am very worried and I have very bad anxiety as it is I haven’t answered any of the creditors calling me due to my anxiety over this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ruth, an account specialist will be reaching out to address your concerns.

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    Reviewed June 5, 2023

    Just worried about not paying the companies for so long. I have been really sick since December of last year and stress just makes it act up more. Scared at this point. Not sure how we got to this point and feel awful about it but necessary.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cheryl, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed June 4, 2023

    Updated on 06/24/2023: First settlement happened really quick that makes feel really good. You guys make it happen. I really appreciate the support and guidance with the process. Again very knowledgeable about how to get this done in a short amount of time. I feel so much better less stressed about my situation.

    Original Review: Vanessa has been great so far guiding me through all the steps to become debt free. She made sure I understand everything and was very clear as to how everything will work going forward. I am so glad I made the decision to call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kelly, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed June 4, 2023

    When we came into the program it was after a huge salary reduction, which created a big burden. Freedom has been flexible and kind, and great at negotiating things down. We don’t worry about anything from month to month.

    We have had some issues, but nothing Freedom couldn’t handle. I’m looking forward to graduating next year.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amy, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 4, 2023

    Very pleasant and professional. Everyone was very knowledgeable in their areas. They explained everything very well and answered all my questions. Went step by step about the program. Everyone made the process very easy to understand. Communication was very easy as well. Prompt callbacks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Martin, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Customer ServiceStaff

    Reviewed June 4, 2023

    I was very happy with all the help! I was scared at first when I was getting calls and things in the mail! Getting served papers and not know what to do but called you and you got me thru it! Thanks for all the help!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kelly, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Staff

    Reviewed June 4, 2023

    This program has helped me take control of my debt and given me hope for a brighter financial future. I know that there is still a long way to go but they have reduced my debt significantly. I am beyond grateful for all that y’all do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Reviewed June 3, 2023

    Very reliable company. I am very satisfied with their service. I would recommend this company to family and friends. I am grateful to have gotten a recommendation to use their service. I haven't had any problems with their service. They are very constant in communicating with you about your account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shirley, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

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    Customer ServicePunctuality & SpeedBilling

    Reviewed June 3, 2023

    I have had good experience so far. Just keep receiving emails and mail from creditors even after you have scheduled payments through a negotiation with them. It's annoying. I am trying to settle with you and they keep hounding me still. It adds to my stress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Tammi, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

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    PriceStaffBilling

    Reviewed June 3, 2023

    I started with FDR in 6/20 and settled in 5/23. I am so happy that this is over with. The company was very helpful and respectful to me. I would suggest that if any one is needing help with their bills and money contact FDR. It will be worth it for you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Billing

    Reviewed June 3, 2023

    I should have had majority of my debts paid off, but Freedom Debt Relief takes all their money first upfront before paying any debt. I’ve paid a lot of money into freedom debt relief and they have yet paid majority of my debts off. Only two were paid. I’ve been doing this since July 2021. They say they need their money first before paying any debts. You're better off just working with the creditors. FDR takes $700 for a $300 negotiation. They are ripoffs, they also won’t reach out to the creditors if you're not able to make a payment to them due to life, health or family passing. FDR just wants to keep taking your money for themselves and not pay off anything. They tell you not to pay your creditors, so the balances could go sky high to reflect on you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jessica, we are sorry to hear you feel this way about our company. We do our best to accommodate our clients needs, especially when it comes to emergencies. An account specialist will be reaching out to you to discuss your concerns as well as what your set settlement fee percentage is.

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    Staff

    Reviewed June 3, 2023

    It looks like a great plan to help me get back with my financial. I’m looking forward to completing and graduating from this program to be able to create is the availability to create better decisions for my financials going forward.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Iris! We can't thank you enough for staying committed to the plan we have in place - you are doing great!

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    Customer ServiceBillingTransparency

    Reviewed June 3, 2023

    Updated on 06/20/2025: They cut my debt 40-60 percent depending on negotiations. Having been with them for over a year making my monthly deposits. Paid off 8 accts right now out of 16. Nice to seeing them come off my debt list and slowly increasing my FICO score. Still have 2 yrs to go but all is good. On their part they eliminate stress from debt collectors.

    Original review: So far I had 2 settlements negotiated cutting bill by 50 percent. Getting ready for 3rd settlement. All is good. Make sure you maintain your monthly payments to pay off your debt. When you call in they take the time to review your case and give you. I have total confidence in their ability to get rid of my debt. Make sure you watch video to handle creditor calls too. Don't stress. Enjoy the journey.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Vincent, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

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    Staff

    Reviewed June 3, 2023

    I have been critical at times.... But when looking at it FDR has done a very good job of helping me get out of debt. They have let me know what has been happening. And for that I am grateful. I would recommend them.as they beat the competition.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Staff

    Reviewed June 3, 2023

    I wasn't sure what I was going to do with all of my debt but I knew I had to do something because I just couldn't get ahead. I saw something pop up for debt relief. The representative contacted me and let me know they would see what I had out and would contact me back. That was in a few hours. My representative is super nice and patient with all my questions. I've already recommended this to one of my friends. All around great experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

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    Staff

    Reviewed June 3, 2023

    Helping me to build my credit and excellent explaining thing I need to do and what to get done. Very Friendly and patient. I'm hoping I will have a good credit after I am done with my program. Thank you everyone to helping me get out of my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Catherine, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    StaffCommunication

    Reviewed June 2, 2023

    They have been very helpful in Me how to be debt free. They have been with Me every step keeping Me informed of My Progress and My Deposit dates and My negotiations Progress and what to expect next. I'm so glad I reached out to them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Charity, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

    Verified purchase

    Reviewed June 2, 2023

    Due to current economy, lost employment and could not find employment to replace lost income. Husband also underwent necessary surgery that will require a 6-12 month recovery. Freedom’s negotiations allowed me to Pat creditors that I would not have been able to negotiate on my own.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Christine, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Reviewed June 2, 2023

    The people at FDR are top notch. They are great at their jobs. I would recommend them to anyone. They work as swiftly as possible to resolve your debt. I would not trust anyone else with what they do. They are the best.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Julia, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

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    PriceStaff

    Reviewed June 2, 2023

    Kyle was kind, accommodating, and knowledgeable. I would recommend Freedom to anyone in my situation, struggling to get ahead after a catastrophic illness and being saddled with insane costs of living in today's economic climate. Obscenely high costs of medical care and low wages have combined to push us to our limits. (EAT THE RICH)

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kerry, we are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    PriceStaffRates

    Reviewed June 2, 2023

    You’ve done everything you said you were going to do..so far. Very responsive to my inquiries too. I was a little disappointed that the one debt that went to attorneys ended with a settlement for full price. Not much grace in that one.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jonathan, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Staff

    Reviewed June 2, 2023

    I found it very difficult not to pay on my accounts, but was reassured as soon as I got my first settlement. I look forward to my next settlement and getting my financial life back in order. I feel FDR has more than delivered on helping me get back on track.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Martha, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServiceStaff

    Reviewed June 2, 2023

    I found my initial phone call to be surprisingly stress free. The agent was very knowledgeable and helpful when describing the program and answering all my questions. I was filled with a lot of negative emotions, including irresponsibility and failure. I hung up with a clear plan of action to transform my financial well-being.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lew! This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    Staff

    Reviewed June 2, 2023

    I will highly recommend Freedom Debt Relief. I am completely satisfied with all the processes, all their professionalism. Very attentive, courteous, and respectful. If you have a debt and will like to get out from it, do it. You won’t regret it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Norma, our members are our top priority and ensuring that you feel appreciated and respected is the main goal.

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    Sales & MarketingStaffBillingRates

    Reviewed June 2, 2023

    I was scammed for $6.000, a bit over a year ago, with the rising interest rates eating me alive I had no way to pay some of the minimum payments. I always paid as much as I could and the credit card balance did not budge. Freedom Debt Relief has been a great help. I save a bit over $200.00 a month and it will only take 2 years and paid off. One of these bills would have taken the rest of my life, and maybe some of my child's.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary, we are sorry to hear about your experience. We are glad to hear that we have been able to provide you with relief!

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    Staff

    Reviewed June 2, 2023

    I have totally been happy with the way Freedom Debt has been helping me and how great progress is going. I was so drowning and so happy to be where I am in this journey to financial freedom. They give me such a peace of mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Suzanne, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed June 2, 2023

    Being part of Freedom Debt Relief so far has been a relief and big help. I am in the beginning of the process and so far I'm glad that I made the decision to enroll in the program. I hope to follow the instructions and stick to the program so that I can achieve better results.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lucy, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!

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    Customer ServiceRefunds & PayoutsStaffBillingTransparency

    Reviewed June 1, 2023

    I'm knee deep in debt and stressed over how I'm going to pay for it. Freedom Debt Relief helped me manage my debt, in turn, eased my anxiety from creditors calling and asking to pay everything back NOW. The payment plan is very manageable and they are very transparent in how they conduct business. Very professional!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rachel, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed June 1, 2023

    They're really on your side and are truly dedicated in assisting you in reducing your debt by providing you excellent customer care. If necessary, they reach out to you via email or phone call. Try them. You will have nothing to lose, I promise you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wilbert, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase

    Reviewed June 1, 2023

    You guys are doing great with my credit. Glad I got with you guys. Thank you. I would suggest anyone to get with you if they have any questions or problems. I thank you guys so much. My credit score is going back up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joleen, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

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    Staff

    Reviewed June 1, 2023

    It is no fun to end a month with more month than money. However, the staff at Freedom Debt Relief has been kind and helpful; answering all my questions and concerns. I am looking forward to the help Freedom Debt Relief is going to provide.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Sandra, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Staff

    Reviewed June 1, 2023

    I have used them twice now and both times they have been so easy to work with, got most of my debt cut in half and helped me every step of the process. I cannot say enough good things about them!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Natalie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServiceStaff

    Reviewed June 1, 2023

    FDR has been informative and helpful in eliminating our debt. If clarification is required just a phone call will leave me satisfied. The counselors are friendly and patient even when they need to repeatedly find different words to help you understand the answer.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marlene, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServiceStaffBilling

    Reviewed June 1, 2023

    The rep I spoke with was kind and courteous. He answered my numerous questions and gave me peace of mind. Within 2 weeks they had already settled one of my accounts. Although I have gotten some calls from collectors it felt good being able to tell them that they would be contacted with payment information.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    LB, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

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    Staff

    Reviewed June 1, 2023

    So far I am very happy with the accounts they have negotiated with lowering the amount of debt. I feel confident that I have made the right decision by going with Freedom Debt Relief. Everyone I have talked with has been very helpful with any questions and concerns I have had.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ken, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Customer ServiceBilling

    Reviewed May 31, 2023

    I am beyond pleased with the services from Freedom Debt Relief. I am almost at financial freedom. Credit cards I never thought I would be able to pay off. Debt collectors stop calling. I even see my credit score increasing again. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shennary, we are glad to see your progress! We are excited to see you accomplish your goals of becoming debt-free!

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed May 31, 2023

    I would recommend them to anyone. The dashboard is so easy to use and got my first settlement fast. My first call with them was so informative and explain the entire process. The dashboard has all ways to learn about the process in more detail.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Marla, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Refunds & Payouts

    Reviewed May 31, 2023

    We were very anxious about how to pay all our debt because I have retired and found it hard to pay back, but FDR made our anxiety get better and we are looking forward to be able to pay back debt and we do not have to fight creditors they do it all. Thank you Freedom Debt Relief for all you do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kathy, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Billing

    Reviewed May 31, 2023

    FDR has reduced my debt with their negotiations that are beyond great. I was a little resistant to let my accounts go past due because that never happened, but it's incredible how much I am saving by letting FDR negotiate my credit card debt that turned into a snowball.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

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    Staff

    Reviewed May 30, 2023

    FDR has really shown up for me! I couldn't be happier. ☺️ Due to a TBI injury I sustained, I'm pretty much all over the place. Both FDR & Consolidation Plus have been nothing less than professional, patient, understanding, and extremely supportive thru this entire process. I have every confidence that my debt account will be settled in fairness and handed over without issues or concern - which includes my Civil suit w/ one of the creditors I submitted. I have no worries about not being taken care. There are great EEs overseeing every action. Couldn't be any happier. Thank you! ~Deborah **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Deborah, we are happy to have been able to partner with you during such a difficult time in your life. We look forward to being part of your accomplishment of becoming debt-free!

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    Customer ServiceOnline & AppStaffEase of Use

    Reviewed May 29, 2023

    Great customer service and helping me with any question I have so far!! Easy to use easy to access on the website. Already have a deal for one of my balances and just joined a month ago. Highly recommended to anyone who needs help as well,

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Anthony, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!

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    Staff

    Reviewed May 29, 2023

    The person explained what was going to happen to our debt collectors. We think we understand now. We think that this is going to take a while before we see any action to our account. We'll hang in there till then.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Laurence, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.

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    Customer Service

    Reviewed May 29, 2023

    No one ever call me with information. You guys also don’t let me know what’s going on and my credit score went down and it’s affecting my credit scores and all my other stuff that I still have. I’m also very dissatisfied with this whole company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Angelica, we are sorry to hear you feel this way. An account specialist will be reaching out to update you!

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    BillingRates

    Reviewed May 29, 2023

    They give great relief when you make dumb decisions that force you to have Work 80 hrs weeks to struggle to just pay the the interest on a credit card. Yes it was my bad decision to get the credit cards but Freedom has your back on fixing your bad decision.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Thomas, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed May 29, 2023

    Good customer service and I love that. They always take time to answer all your questions. They never act as if they are in a hurry to get you off the phone. I love Freedom Debt Relief. They give good service and are always pleasant to talk to. The representatives are very professional.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Irene, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

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    Reviewed May 29, 2023

    Freedom is very good at making you feel at ease when they talk to you and they can get it done. They tell you what they are going to do, explain everything to you upfront, check everything out a plan together and go over it with you so you are at ease.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Thomas, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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