Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,910 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 1, 2023
Freedom Debt Relief has good service. They freed me up with a lot of headaches and the phone calls. The fees were a little too high, but the program's working. I've been in it since 2019 and hopefully, around 2014, it should be done.
Hi Wanda, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed June 30, 2023
FDR has been a lifesaver for my husband and I. We had a drastic change in our income due to health issues and signing up with FDR took the pressure and worry off of us every month. The amount we pay monthly is less than half what we were paying our creditors. Thank you FDR for your help!!
Hi Linda, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 30, 2023
Most of the time, things were just fine but at the end, it got really messed up. Starting in December 2022 I called you repeatedly to pay off my balance and close out my account. I wanted it done by the end of 2022 but you managed to drag it out for another 3 or 4 months. Why? The only thing I can figure it you were just squeezing me for more fees. I'm still waiting for all the final paperwork which your company has been promising me for months. Close out my account properly and your rating may go up.
Sandra, an account specialist will reaching out to address your complaint.
Reviewed June 30, 2023
So far my experience has been very positive. The resource on how to answer creditors' calls was extremely helpful. Although, I didn’t expect them to call me every day. I feel relieved that my debt is finally on its way to being resolved. My consultant walked me through all the steps and made sure I understood how the process will work.
Hi Deborah, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed June 30, 2023
I really like the program so much. I don't have to worry about my debt that much. I will recommend other people about this program. I usually don't leave a review but for this program. I feel like I have to leave the review. Thank you so much for all your help.
Tazay, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 30, 2023
I have been with this company for over 2 years now. My credit balance has gone down and I happy with the service. Most of them has been lowered and what can I say but I'm thankful for them. I have a few more months to go. Then we shall take a peek at it.
Rena, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 30, 2023
FDR is doing a great job getting my settlements and keeping me informed at what is happening to my accounts. I greatly appreciate the job. They are doing a wonder job and I will highly recommend them to my friends. Thank you for helping me. My credit score is improving daily. Thanks you the help I am receiving from you.
Hello Diana, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed June 30, 2023
Everyone has been detailed with explaining how this works, helpful and things are moving forward in a positive manner. It’s a process that I wish we would have started earlier on so we could have gotten more financial freedom sooner. This is a program that I would definitely recommend to anyone struggling and looking for a fresh start.
Christie, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed June 30, 2023
I signed up for the program and I guess I am confused as my second loan to pay off is more than what I owed before I signed into the program. I am just concerned that my other cards I am going to be paying double by the time it settles…
Hi Patricia, an account specialist will be reaching out to address your concerns.
Reviewed June 30, 2023
Great experience, I would definitely recommend to anyone who is in need of debt relief. The people I spoke with seemed genuinely concerned about helping me and made me feel very comfortable speaking to them. 2 of my relatives also used Freedom and they both were very happy with the results.
Hi Carmine, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Reviewed June 30, 2023
I’m barely starting my new relief program and so far from what I’ve heard and everything they’re gonna do for me is wonderful. Can’t wait to get started. I really hope everything works out great. Also, what I like is that they answer all my questions and my calls when I need to talk to them.
Isabel, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 30, 2023
I haven’t been in the program long but it has saved us a lot so far and the customer service is awesome. They broke it down very well and explained everything down to the T. We are very pleased so far! The payments are very affordable for our budget, the only downfall is the length of time it takes to get it done.
Hi Wyatt, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed June 30, 2023
This program is amazing and legit! Being one step closer to financial freedom is beyond exciting. I highly recommend this company, the customer service was beyond wonderful. Thank you Freedom Debt Relief. I am well on my way to buying a house and free from the handcuffs of high-interest credit cards. It is virtually impossible to climb out of debt. This company negotiates your debt for you and fast. I was enrolled for two weeks and they already resolved one account. I’m so impressed and happy. With the increased amount of money I am putting toward my debt, I will be finished in one year!
Amybeth, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed June 30, 2023
My experience with Freedom Debt Relief I am very pleased with one of my payments. So, far ok when I do get 5 bills done then I can answer more clearly and let other people know. I hope that things can go fast. But, it takes time to get things done. Thanks.
Hi Mary, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed June 29, 2023
My experience have been excellent with the different agents I have worked with. I do not recommend financial advice to friends nor family but my interactions have been very helpful for me. No problems at all. Everyone is pleasant to deal with and understand my situation. This allows me peace of mind regarding my financial problems with credit cards.
Hi Bonita, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 29, 2023
They were very helpful every time I called for help. I was happy to receive a message that Target finally agreed on the settlement. I'm hoping this will be done very soon. It feels good to be just about done with all this. Very grateful for what you have done for me.
Joyce, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!
Reviewed June 29, 2023
Absolutely appreciate your services and look forward to clearing my debt and starting over with your amazing company. I am excited to have to have the opportunity to clear my credit and start over so I may sometime in the near future purchase a home for me and my family.
Jamaica, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed June 29, 2023
To date my experience has been very good. Very lengthy and thorough. Still learning the process and help is only a phone call away. I can better describe my experience once I move through the various steps. I am Not there yet. Everyone I spoke with passed on helpful information and I look forward to reaching my goal under the tutelage of the experts. It was an immediate relief to recognize that getting out of debt was an attainable goal. I would recommend talking to the staff to find out What you need to know to make an informed decision.
Judith, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 29, 2023
I turned to Freedom when my credit card balances were out of control and now they are all paid off!! The payments were easily obtainable and the program is super easy. I recommend them to anyone who needs help with debt. The app is great, you can check your progress anytime. It is a great program!
Lee, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed June 29, 2023
Was leery about what I was about to start. My worries were soon put to rest by the staff I dealt with. They were very understanding, helpful, and cordial. They guided me throughout the entire process, and I was very pleased with the outcome. I would highly recommend anyone to take advantage of their services.
Hi Karl, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Reviewed June 29, 2023
They go thru your stuff, help see what they do. They set up a plan for and agree when to take the money. They will email you when they have Settlement with a Creditor. You out of within 23 to 48 month, you do not need go Bankrupt and ruin your credit more
Alan, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed June 28, 2023
If not, for FDR, I would be paying interest on my credit cards for the rest of my days! Not only did FDR negotiate my credit card fees to lower amounts, they were much lower than I anticipated! Very friendly and helpful staff, and very efficient. I am beyond pleased with the results!
Mady, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us
Reviewed June 28, 2023
You really helped me out. Kept me on a budget and cleared my accounts up for me. Thank you. Budgeting was hard for me and was in high debt due to a injury. If I did not use your Fund I do not know where I would be. Thank you once again.
Hi Stephen,this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 28, 2023
Getting my debt reduced, in a timely manner. I did take care of the 2 small of the 7 accounts myself. PayPal and Merrick Bank I took care of, so please remove them from my case file as of today. Please keep me up to date on which one of my accounts is next. Thanks, Bill.
Hi Bill, we can't thank you enough for staying committed to the plan we have in place - you are doing great!
Reviewed June 28, 2023
From working with Bryan ** to the folks in Customer Service, my experience with FDR has been very good. Simple to set up and plenty of good information to help with the entire process. I always get the impression that my call and needs are important and everyone has been knowledgeable and willing to help with my questions.
Hi Mark, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 28, 2023
I love all the hard work they have put into making sure that all my questions are answered. Very quick in letting me know when the next settlement is about to take place. My debts are slowly going away. Best decision I ever made working with them. I would really recommend looking into their services. Their agents are very friendly and thoughtful.
Hi Zulema, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed June 28, 2023
Freedom Debt Relief came in at the exact time I needed them the most. I didn't know where to turn to for help. They are very friendly, no judgment and they helped me to get my life back on track. I would recommend them to anyone who needs help with their finances. Thank you Freedom Debt Relief.
Hi Norita, we can't thank you enough for staying committed to the plan we have in place - you are doing great!
Reviewed June 28, 2023
Updated on 08/26/2023: I made payments every month to Freedom Debt Relief and it was a set amount. And I wasn't late because it was directly taken out of my bank account. I am now finished with the program. Working with them made me get out of the debt that I was in and not be in that situation anymore.
Original: Freedom Debt Relief was there for me when I needed help. Always answered my questions and always putting me to ease when I was worried on a creditor wanting money now. I appreciate all of their time and effort to help me with my debt. I would suggest to anyone that needs help with their debt to change them out.
Hello Amber, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 28, 2023
This program has been amazing! No more worrying about making multiple payments! Just one payment every month and they take care of the rest! Super easy to work with and any time I had a question they responded very quick! I have a hard time understanding interests and all those math terms but they made it super simple to understand! So so easy to work with. 10/10. Definitely recommend.
Thank you so much for this wonderful review, Haley, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed June 28, 2023
It's in the title! Freedom Debt truly provides relief! I can't believe how quickly they are helping us resolve our debt. They are always there for us too. Email, call, chat. They always provide excellent service, and clarity. I was hesitant to get started with them, but so glad we did! Thank you. We are very grateful for you. There's going to be life after debt!
Hi Tracy, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 28, 2023
I wanted to just let everyone know that my coach Larry ** has been wonderful. He has answered all of my questions. We even became friends with exchanging cooking recipes. So thank him again for all his hard work making my life a Relief. I recommended this program to a friend who needed help like me. This program helped me once before and before I get into deeper, I needed help. Mark **.
Hi Mark, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed June 27, 2023
I've been with you guys for almost 3 years and you've done nothing but help me get my credit in order. I have always had good praise for you your company. I have called in. You I've always answered all my questions. This is a great program. It is save me from being having a lien on my house.
Hi Daniela, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 27, 2023
Yes I would recommend this program to other people. I just wish they could pay more than just a few at a time. It would keep the debt people from contacting me. I get so many calls in a day’s time it’s crazy. I think it could get them paid off quicker also.
Hi Rhonda, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed June 27, 2023
My experience was exceptional. All my questions answered in detail. I called back several times to discuss further questions in detail and each time I was satisfied. The program was explained so I could understand it and I didn’t feel rushed or pressured. I have called customer service with questions about my account and they were friendly and very courteous. I am very pleased and I would recommend this program to anyone.
Hi Susan, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed June 27, 2023
The organization is well set up and saved me funds and worry with debt relief. Once you are set up and ready to go, everything is automatic. Customer service is very helpful if you have any questions or problems. I highly recommend usage of this form of debt relief if you are struggling with staying within budget.
Hi Kristine, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 27, 2023
I am happy with the overall experience with Freedom Debt Relief.. My mom used them in the past also. If I have any questions in reference to my account, I can just log into my client dashboard for assistance. (which is very user friendly) Or I can contact my customer service center.
Hi Tijuana, it is so great to hear that you have found your dashboard convenient! We are very excited to see you get closer and closer to the finish line!
Reviewed June 26, 2023
I have been extremely satisfied with the information, professionalism, experience, service and help I have received from FDR. They have made the process extremely simple and are readily available if you have any questions. I love the fact that I have access to my information whenever needed through their dashboard. I would definitely recommend using this company.
Hi Suzette, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed June 26, 2023
So far so good. Hoping to settle debt soon. Agents very informative. Bryan is great and answers any and all questions. First settlement going in today. Hope to be able to add more soon. Can almost pay other bills without another loan. Slowly but surely going to get there. Hope this is not another scam. Husband has Alzheimer's and can't work. I haven't been able to work for almost 2 years. SS doesn't cover our bills. Just to keep electricity and other utilities on is a struggle.
Hi Victor, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed June 26, 2023
When I elected to use FDR, I was given a monthly deposit amount to cover all debts & a graduation date. That quote doesn’t seem to be working! Even though I have made an additional deposit & sent a legal fee, it doesn’t appear your original quote is going to hold up for the time period indicated.
Hi Bradford, an account specialist will be reaching out to address your concerns.
Reviewed June 26, 2023
I was struggling with my debt for a long time. I always paid my bill on time but was using my credit faster than I could pay it back. FDR helped me put it all into one place and is working hard to negotiate on my behalf. I appreciate all of their help and I can’t wait to be debt free!!
Hi Brianna, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed June 26, 2023
Everything is going according to plan!! Can't wait til my credit score goes up to where it should be. The FDR rep was very informative. I would definitely recommend Freedom Debt Relief for getting out of debt. It's very simple for anyone to do if they want to be debt free.
Hi Derrick, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 26, 2023
It's been great and stress free. They do the negotiations and get it done. I don't have to deal with creditors or anything. It's been really pleasant to have this company help me and the fee is cheap and affordable. Love it and I would do it all over again.
Hi Nazemi, we can't thank you enough for staying committed to the plan we have in place - you are doing great!
Reviewed June 26, 2023
Thanks for all you do for people like us, I appreciate your support. I never knew it was a reality until my first payment was done though the process is slow but at the end we will get there. I wish the process will be a little faster than as it’s is now but who I’m I to change the policy? All the Freedom Debt Relief is doing a great job by putting smiles of people’s faces.
Hi Christy, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed June 25, 2023
Freedom is accomplishing a task I could never do alone. I am very happy with the service and look forward to completing the program. I am pleased with the communications I receive updating my progress and receipt of communications from my debtors. I can see the light at the end of the tunnel and am very excited.
Hi Gary, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed June 25, 2023
I have just started the program to get my Debt settled and paid off as soon as possible. If I had to do it on my own it would never be paid off. So of course I needed to go thru Freedom, to go on my behalf. They will negotiate with each of my creditors and settle a fair payment. Which I could not do on my own.
Hi Yvonne, we are happy to be your partners in your journey towards financial freedom! Your progress shows your dedication to become debt free!
Reviewed June 25, 2023
I’m satisfied with the help I received until now and I hope everything’s work out to finish all my debt and be free to be more relax and feel free of stress and enjoy my life and try to save some money for my future and get some of my dreams come true, thank you.
Hi Veronica, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 25, 2023
I have appreciated everyone I've spoken to whenever I call. They have all answered my questions and concerns and have helped us through this process. Getting settlements on our accounts was something that was a bit scary, but once one was settled the others happened faster than we thought which has been a nice surprise. Can't wait for the last one to be settled and then the light at the end of the tunnel will definitely feel closer!
Hi Brooke, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed June 25, 2023
I am happy that you are helping me resolve my debt problems. It is a little early in the process to make a decision on everything but I am happy so far. I like the fact that you send me more information all the time on what to say to creditors.
Hi Timothy, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed June 24, 2023
Doing great job working with me and creditors. Can't wait for this to be over. Long time coming but I can see the end coming up so keep up the good work. Ty. You're a good friends and you guys work hard to help get everything done. I see the light at the end so keep on pushing one day at a time.
Hi William, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 24, 2023
Made me more aware of my spending. People who I talk to have been very friendly and helpful. I would do this program again if need be. This program helped me out and is keeping me out of debt. I would recommend this program to anyone who is in debt.
This is so great to hear, Richele. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 23, 2023
I started my program last October and I was skeptical and nervous about this but I was determined to get myself out of debt. I am 8 months into my program and already have 5 accounts settled. I feel like a huge weight has been lifted off of my shoulders and I can breathe. I am grateful for this program and the opportunity to get out of debt and get my life back. I am so glad I accept the call and was able to get the help I needed.
Khara, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed June 23, 2023
The representative was very informative and explored ALL of my options with me. He ultimately helped me join the debt relief program and is saving me close to $500 per month in loan debt. This is such a huge relief for my finances. I am very thankful I took the chance and called Freedom Debt Relief.
It is rewarding to hear such great feedback about our team, Adrianne. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed June 23, 2023
Very helpful customer services representatives! Talking with Christian was a calming experience when I was very frustrated because of my financial hardship. I have already heard about and authorized the first settlement and have just begun. I am so glad to not have to be the one talking with the creditors.
Diana, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed June 23, 2023
My debt is slowing going down after joining this program. The process is always easy each time they reach a deal with the credit card company. I will be saving so much money in the long run. The stress and headache of not being able to pay large amounts and getting nowhere is gone.
Hi Heather, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 23, 2023
They are very helpful and care about me. Also they keep me informed of any and all issues that I need to address and help me through anything that I Do not fully understand and explain everything clearly so I understand what to do and are friendly and respectful and show me they care about my situation.
Hi Edwin, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed June 23, 2023
This was a good experience. I was able to pay off my debt a lot sooner than if I was to pay it off myself. Lowered my debt significantly. The customer service is excellent. Answered any questions with my account right away and was also updated on my accounts as well of the status. Was contacted if they had any questions confirming my information.
Hi Ariel, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 23, 2023
You’re the best. I really appreciate your help. I was drowning and you really came through for me. I have used you before and you saved me. I have recommended you to others and I would do it again. Very nice people to talk to and it didn’t take long at all.
We are honored that you chose us and are so excited to hear about your program results, Stacey! Keep up the amazing work, we are so proud of you and your success.
Reviewed June 23, 2023
Very helpful in my opinion. Will work hard for you to make to make sure that you reach your goal. Always there to answer any questions that you might have plus it's like having a personal trainer in your corner while you navigate your finances and get back on track.
Hi Martin, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 23, 2023
Everyone has been courteous and professional. They have made me feel like I am special. I just want to say thank you to everyone at FDR. You can become debt free by allowing FDR mediate for you. This will allow you to be stress free also. You will not regret this decision.
Thank you so much for this wonderful review James, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed June 23, 2023
I am honestly happy to have selected Freedom because they have helped me in this process. If I had to recommend it, I would do it for my friends and family. Since it is the best option and the speed of solving. You can't match anyone other than this one at the moment in the market.
Hi Carlos, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 23, 2023
FDR has been the best program that I have ever worked with. They absolutely keep their promises. I have recommended them to my wife and I know she will have as great as service as I received. If you need help get it. It does take time but is worth it to repair your credit.
Thank you for your support, Mark. We appreciate your loyalty and your business!
Reviewed June 23, 2023
I can't say enough about what a relief it is to not struggle with so many payments. I got to keep the two credit cards I wanted, and make those payments. The rest is being paid. Slowly but at least they're getting paid and I didn't have to file bankruptcy. I wanted to pay the debt. I really appreciate the help I've received. And it's practically effortless.
Thank you for taking the time to leave a review, Lisa. We are happy to be able to provide you with relief!
Reviewed June 22, 2023
Just getting started. Seems good so far. Would like a number where I can discuss these issues. I want to work closely with your company. There is stress when you can not pay all your bills. I am hoping this action helps me. I watched the video about how to answer questions from creditors.
Pete, thank you for reviewing the resources available to guide you during this journey! We are excited to see your progress!
Reviewed June 22, 2023
Yes. Would recommend a friend. Just starting program. Looking forward to being debt free in less than 3 years. FDR is behind you every step of the way. Always keeping you informed of new issues or contacting you about your progress. Dashboard is easy to read and maintain your program.
Hi Carol, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 22, 2023
Everyone is Super nice by keeping me abroad on all of my activity. I really like this company. The faculty and staff calls to check on my progress and sends emails as well. I don't really have too much more to say at the moment. I don't have nothing else to say at the moment.
Debra, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 22, 2023
They helped me reduce my debt sooner than the expected due date. They negotiated fair payoff amounts and when they could not get the companies to negotiate a lower price for payoff they returned the money to me and did not charge me for the negotiation. I am very satisfied with how they dealt with me and my debt.
Linda, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Reviewed June 22, 2023
I am glad I engaged with FDR since I can forward all invoice billings and some of them appeared to have been bogus billings which FDR cleared on my behalf. I do not have to worry about monthly payments since I know FDR will take care of them. Excellent service.
Hi Gilbert, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 22, 2023
My experience with Freedom Debt Relief has been great. The Agent has been very professional and courtesy and patient. I recommend my family and friends to contact freedom Debt relief for any debt problems that they may have. You're a Reliable company, very courtesy over the phone and Your Representatives know their jobs.
Hi Carolyn, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed June 22, 2023
I have been very pleased with the customer service and the results of the program to this point. My accounts are being negotiated and settled in a very acceptable fashion and the harassing phone calls have began to stop. I would recommend the program to anyone who may be in debt or maybe having financial problems or difficulties at this time. The program works and gives you peace of mind. Take advantage of the opportunity the program offers to get yourself and your credit back on track and headed in the right direction
Hi Dwayne, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed June 22, 2023
Freedom Debt Relief has great customer service agents, very willing to address all your concerns and are very clear on how their plan works. They are always willing to take your call if you have any questions no matter how small or large your questions are. Great company, great customer service. I just started my journey and so far so good
Hi Rosemarie, we look forward to continuing to meet your needs!
Reviewed June 22, 2023
I would because you never know when you need help. I am end place now that I can’t live happy and I need help. I know that I made the debt but I can’t keep paying and living happy and I think my health is more important. Thank you very much.
Hi Vickie, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 22, 2023
Very easy to complete application process. Representative very helpful in explaining process. The whole experience has been very interesting and informative. I would definitely recommend FDR to others experiencing any type of financial hardship. I know they will be very glad they did. Everyone I had contact with was very kind and most helpful.
Hi Michael, it is great to hear that our enrollment process was convenient! We look forward to continuing to address your needs!
Reviewed June 21, 2023
Very pleased with the Chase settlement. The time frame was as FDR predicted. The resulting amount seems fair and accurate. Looking forward to the next settlement. FDR service has been very good. All our questions are answered promptly. The website is easy to work with. Thanks for the service.. I would like to know when the next settlement might take place
Hello Alan, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 21, 2023
They are doing just what they promised. I’m so glad we started this program. Can’t wait till we are debt free and no more collectors calls. Anyone who has credit card debt you can’t get out of should contact this company. It’s not complicated and puts your mind at rest to know someone is helping you.
Hi Jane, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed June 21, 2023
Help me save money and get my debts paid off in a timely manner. They are very efficient on making pay off and saving a lot of money on interest rates and even getting them cheaper than that. So great job Freedom Debt Relief.
Hi Josh, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 21, 2023
FDR representatives are always available to discuss the debt and plan. They provide you with clear answers to any questions. If something is unclear or confusing, they can break it down for you. Happy to have them as I knock down my debt. FDR makes it easy to settle debt and provides options through text, email, and dashboard so you can approve it in your most convenient way.
Hi Ronett, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed June 21, 2023
The staff are fabulous and walk with you each step of the way. And sometimes it can get stressful but they show you how to deal with it. I'm 68 years old and got jammed up with false reporting by Equifax. I highly recommend to anyone who needs a plan.
Hi Aniello, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed June 21, 2023
It is always great when you deal with the company that cares enough to keep you constantly informed, does whatever they can to fulfill your needs, and even when the service is completed, they take the time to follow up. That is Freedom Debt Relief and although I use their services on a negative basis, I can say that I had the most positive of experiences with them. I would gladly use them again but I plan not to get in debt.
Hi Rodney, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed June 21, 2023
I am very happy to know about Freedom Debt Relief, I am very happy with the progress and would recommend them to friends and family. They listened to me and they took their time to explain everything to me so that I would know what to expect. They explained how long it would take and to just continue to do my part.
Hi Pauline, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 20, 2023
I have been kept abreast of the progress made on my financial journey with Freedom Debt Relief. Still have a concern with the timing of the assistance but have been assured of their experience in these matters. I would highly recommend their services, they have been very helpful through the process.
Hi Carter, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed June 20, 2023
A payment was missed by FDR to one of the creditors. The creditor voided the settlement. When I called FDR the agent was unable to tell me which creditor settlement had been voided. The agent also seemed unfamiliar with the settlement process and was unable to tell me if my graduation date would be delayed. When I called back I talked to a very helpful and competent agent who understood my question and concerns. I asked if I could call her back since she was so helpful but she said FDR does not allow clients to contact individual agents and she is not allowed to contact clients. It would be better if FDR would allow clients to have a designated agent who could then become familiar with the client's case.
Hi James, we appreciate your feedback and will use it as an opportunity to ensure our agents are prepared for cases like this one. Please let us know how we can continue to support you.
Reviewed June 20, 2023
I have had very good results with the settlements. The accounts submitted are within the timeline I was told they would be. I will be very satisfied when I finish the program. I would definitely recommend this program with Freedom Debt to my friends and family. This is a very good program to use if you have debt that you need to resolve.
Hi Karen, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 20, 2023
Freedom Debt Relief is an answer to a prayer. Each month was worse than the last. Each payment I was making did little to help the bottom line. I was facing years of paying month after month. With FDR, there's an end to the tunnel and my future is brighter. Give them a chance. You won't regret it.
Hello Amy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 20, 2023
This company is on top of things. They communicate well in text messages and emails. The service was always great. I would recommend to anyone and I was referred by my friend and I know two people of my friends that have used This company. The company is awesome. The dashboard is accurate, all the breakdown, the balance of what you pay into and what they paid on your debt is all accurate.
Hi Cynthia, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed June 20, 2023
Hello. They did make my first settlement. They are really organized and professional. They really help me with my budget. What I can do without they help. They make everything easy with videos and notes. I really appreciate so much. It very helpful. The customer service answer my all questions. Thank you so much.
Hello Heba, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed June 20, 2023
Would definitely recommend to a friend if they were in my Situation, without a doubt. I thought about doing this a year ago but decided against it, after a year I checked with a few other companies that offer the same service, after doing my Research, Freedom was my choice.
Hi John, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed June 20, 2023
Freedom Debt Relief has helped take away stress of bill collectors calling as well as taking care of my debt for me giving me peace of mind while helping me get out of debt. I am so glad I went with Freedom Debt Relief to help me with my debts by communicating with my creditors to decrease debts with a reasonable settlement on my behalf
Hi Patricia, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed June 19, 2023
Updated on 01/26/2024: I'm very satisfied with the progress I've made in my first year with Freedom Debt Relief! I have five debts enrolled in the program. As of this writing, three of my debts have been settled! FDR offers excellent communication and customer service! I would (and have), recommend their service to anyone struggling with credit card debt.
Original Review: Excellent communication, customer service & results!! The dashboard is easy to understand, monitor and update. Representatives are available by phone when needed. They are professional, knowledgeable and personable. Email communication offers helpful advice & insights and is posted regularly. I am very pleased that I signed up with Freedom Debt Relief and would recommend it to anyone looking to clear their debts. Sincerely, Jim
Hi James, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed June 19, 2023
They helped resolve my debt. They did an excellent job. Highly recommend to everyone. They are friendly & concise. It taking me awhile to pay off my debt because of my low income. Due to incident of Covid, I was unable to sell my jewelry to public & went bankrupt.
Hi Joelle, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 19, 2023
First. I like the introduction. Customer service was great. The emails and videos on what to expect during the process of being debt fee. They are experienced in what they do. Even when I thought I know better, by starting on specific ones. They know how to target the process. Their communication is great.
Hi Sonia, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed June 19, 2023
I can't thank y'all enough for helping me through this situation. Paul was the first one that I talked with and insured me that y'all could help me with my debt. Thank you Paul and then Isaiah walked me through the paperwork and he was such a wonderful help. Thank you Isaiah. And then I spoke with Jonh and he worked on getting my debt down. and it has been such a blessing that he was able to do that for me. Being on a fixed income after losing my dad I was helping him and my health issues and me not being able to work anymore and trying to pay it back it had got a little overwhelming. Taking some of this load off of me is a huge blessing for me. Thank you so very much for your help and if I come across anyone that has a financial problem, I will most definitely recommend them to y'all. Thank you again from my heart for the help. Connie.
Hi Connie, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 19, 2023
The Customer Service Representative I spoke with was very knowledgeable and very friendly. He was very helpful with my situation. He called me at least once or twice a week to make sure I was getting what I need. I am glad I found this company to get free from my debt.
Hi Kathy, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed June 18, 2023
So far am happy with them. Was very easy to get set up with. Will see how it goes over next few months. Then get to see how plan works as far as paying off debt. Customer service is nice and seems pretty knowledgeable. Hopefully everything will go as smooth as they say without a lot of headache and pressure. Thank you.
Hi Chris, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed June 18, 2023
From the initial contact through the initial deposit made, this process has been stress free and explained patiently. Questions have been answered thoroughly, and I understood the process. No surprises, which is appreciated, especially at what is a difficult life moment. Thank you to the FDR advisors for your help!
Hi Lisa, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed June 18, 2023
Friendly and very helpful. They knew the answers when I ask them they understand the problem I having and are trying to do everything that they can to help me. I didn't know that there was something like this now. I am excited with it as it will be interesting for me to see how they handle creditors. I I will be very satisfied if they do what they say.
Hi William, we can't thank you enough for staying committed to the plan we have in place - you are doing great!
Reviewed June 18, 2023
Everything about them is positive nothing negative. I love them. They are so nice and have helped me tremendously. I felt overwhelmed before I called them. Now I can breathe and actually afford to eating. I like the fact I can pay ahead when I have the funds to store up the process.
Hi Lynna, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed June 18, 2023
Process was so easy. Anthony explained every step of the process clearly and I had no questions to ask. He was very informative explaining how things would look in 6-8 months. I was very happy when I made my first deposit knowing I was making the right decision to reaching my goal.
Hi Corinne, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 18, 2023
Working with FDR has been very good. They found out how many credit cards I had. They hooked me up with the legal end of it, in case that they tried to sue me, I have that protection. Right now, they're paying on some of those accounts and I'm happy about that. They've done really well. I'm low income, they adjusted my monthly deposit so that I could afford to keep paying it.
Hi Ronald, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed June 18, 2023
So far I don’t have any concern. I just joined it and my debt are not solved yet. I am still in the process of the program. I think it would have been better if to say something after the program. It a helpful program for people like me. I would advise friends to try it too if they are in the situation like me.
Hi Anassi, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed June 18, 2023
I was just looking to get myself out of the bad situation I was in. One of my students had used Freedom Debt Relief before and he spoke very highly of them. I reached out to the company and everything that they told me sounded really good. I liked the comfortableness as I didn't feel pressured to do it. They were willing to work with me on everything. They gave me a very descriptive breakdown of how the program works and the process and what I need to do to get my credit back on track. Communication with them was good. It's been that way since I've been in the program. They're easy to talk to and they always answered questions that I had if I needed to push my payment back a little bit or do this or that. I've been in the program for a few years and everything's been perfect. I have another year left.
Hi William, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed June 17, 2023
FDR's customer service reps have been so easy to work with. Making sure I really understood the program and how it works. They gave me a list of items I would need to do which was a great help. So far I can't find any reason for a lesser rating.
Hi Carol, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed June 17, 2023
It was a hard decision to make but I'm glad I did it. Life took a turn and I started to drown in the minimum payments. I went through a divorce where I walked away with nothing just to escape the relationship. I had to start from scratch with my home and furnishings. The debt took over my life and caused so much stress. Knowing that FDR is backing me to get back on track makes me feel better.
Hi Tiffany, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 16, 2023
I was in debt with a credit card and personal loans that really had me worried, then I reached out to Freedom and was able to get a customized plan to help me with my debt.. My agent walked me through each step of the process and my payoff time went from 12 years down to 48 months! Would highly recommend to family and friends.
Hi Kelsey, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 16, 2023
I feel much more relieved that I have a great company behind me and dedicated negotiators, I feel much relieved I recommend this to anybody who has debt. And also they made me feel comfortable. I do not feel like I was different of any kind with these guys. If anybody has experience any kind of debt, I need relief I suggest you call Fdr.
Hi David, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 16, 2023
With the interest rates going up. There was no way I could make my monthly payments, working with a very low paying job.. Didn’t need the stress on how I was robbing Peter to Paul.. I’ve earn my credit but to pay out with the way the economy being the way it is.. I jumped on it.. I can afford the payments and I still have some money to get by.. but no more stress.
Hi Heidi, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 16, 2023
The only reason I gave you all that certification is more of a generalized of all your services. The first time I had been through your service was a disaster. The second time through I'm really on edge about even doing this because yes I'm trying to get out of debt but there were a couple cards that I wanted to keep. It shouldn't just be you guys pick and choose what credit cards I take out of the program. That should be discussed with the client what ones they want to keep. I have decided to keep four. I have removed three of the four that I want to keep going out of the program but I just don't think that you should wait until I'm in such peril before you start working with these credit cards because when you do so you end up settling for three to four hundred dollars more than what I originally owed so no. I'm not going to agree with that deal.
So granted you're trying to get people out of debt but in essence you're making the plan cost more because you're waiting so long to deal with certain debts. You know there's certain debts that you'll be able to settle right away but those other debts you should tell me to keep continuing to pay on until we're ready to start dealing with them. That's just my opinion. That's why you got only two stars. To be honest I think people end up paying more for your program than what they should pay because you let it get even more out of hand than what it was going back to the first time around. All my credit cards were in current standings with you guys when I went in. There is no reason that my credit score should have went from 700 to a 350. No reason why. There are just many issues with the way your program is running and I'm trying to save my credit along with you destroying it to make it better.
The only reason that I seem to act like I know enough about how bad credit works good credit works. I've been through bankruptcy three times. I know exactly what creditors try to do to you. I've been through that same Rodeo three times. It's just the way credit Works nowadays and how credit card companies trap you in. Also the credit cards that I have decided to keep have dropped almost 10 points off my APR and have fixed them at those rates and have dropped the annual fees. I'm just about all so I'm averagely paying about 17% for my average credit card when I was paying upwards of 36 and 37% so that's like cutting the interest rates and fix them. I'm sorry I'm ranting but this is how I feel.
I think the people that are going to go into debt settlement you need to be more thorough about what they're about to go through because some people don't have the experience. I do. I know I've been all over the place but as this stuff comes to my head this is how I'm thinking about it. I hope this helps in changing some of the ways you approach your debt settlement practices. I'm not saying the wrong. I'm just saying that people aren't being also informed of how you guys do things as well as they should be done. Have a nice day.
Hi Chris, we are sorry to hear you feel this way about your program. An account specialist will be reaching out to address your options.
Reviewed June 15, 2023
Awesome company to work with, great customer service and an easy step-by-step guide to successfully getting out of debt. No gimmicks, with excellent communication with consultants. I feel like a big Boulder has been lifted from my shoulders. Life throws a lot of curve balls at you, it's nice to have a company that empathize and help you.
Hi Luis, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed June 15, 2023
I received my first settlement and had questions so I called customer service and spoke with a very nice gentleman. Who helped me understand how the settlement would work. His explanation was very clear and when we were done I totally understood how the settlement would work. He was very professional and Courteous. He made sure I completely understood how the settlement would be satisfied.
Thank you so much for this wonderful review Camille, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed June 15, 2023
Been very happy since I started, they keep me informed of what is happening to my accounts, and easy to talk to and they listen and help. I had some situations regarding 1 creditor and they keep assuring me everything is going as planned. I started in December of 2022 and had one debt paid and one debt in the works of being paid off.
Hi Carol, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed June 15, 2023
My dad not complaint is I continually get texts saying I have a deficit. I don’t have a deficit. I had to postpone a payment for a few days. I made an EFS transfer from my bank to Freedom. I have talked to two different people about the continuous texts. They both claimed I had no deficit. One told me that he/she was going to clear the alert. Unfortunately that did not get done. I would think you would only want the texts to come if there was actually a deficit. As I am becoming complacent with the texts I get from you as I’m continually getting the darn same text I ignore them when they come in
Hi Jon, we are sorry about the disturbance. An account specialist will be taking care of this on your behalf.
Reviewed June 15, 2023
Greatest services ever. When I need it they were there for me to help me out. Highly recommended for anyone. Thank you so much for helping me with resolving issues with people. They really knows what they’re doing. So thankful have you guys handled my accounts. Thanks again and I’ll recommend for anyone that needs your service, I know would be done right with professional people and knows everything about financial issues.
Thank you so much for this wonderful review Elijamir, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed June 15, 2023
I’m working on $50k of debt and was hesitant at first but had to do something. After a while I was building my account up and they were able to start negotiations with my creditors. It soon proved to be an excellent move. They are extremely good at this process. By the time they are done I’ll be negotiated down for about half the original amount owed, amazing! Then I was able to qualify for a consolidation loan to cover the whole new amount owed. Perfect!
Hi Allen, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 15, 2023
All I know is I was in a situation and Freedom came to my rescue and doing a wonderful job. I could not be more happier in the results that I am receiving and if I had a chance to tell the world there's no other way to go than Freedom.
Hi Richard, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 15, 2023
Great communication and results, the settlement was for almost half of the debt. I would recommend Freedom Debt Relief to anyone that is struggling with a lot of debt. Their staff answer all your questions and help a lot, the customer dashboard is easy to use and easy to log in.
Hi Gabriel, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 15, 2023
I am very happy with Freedom Debt Relief. I have credit card debt and just could not get out of it no matter how much I paid every month. They understood what I was going through and explained everything to me and how much I would have to pay and how much income I would have every month. I am so glad I called Freedom. I would refer anyone to them. They are a life saver.
Hi Patricia, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed June 14, 2023
While it is understandable they want to get debt relieved as soon as possible, they don't seem to take medical issues along with basic bills in setting this amount. I'm doing in over a quarter of my fixed income leaving me with a negative balance in the bank before I receive my next SSA check. But if I can't make those high payments I am threatened with cancellation. I would prefer to pay in less and take longer to pay off debt, but they don't agree.
Hi Mary, once we have a settlement in place, we must follow the payment schedule as dictated in the settlement agreement. An account specialist will be reaching out to address your concerns and discuss your options.
Reviewed June 14, 2023
Customer Service very professional and were able to answer all questions without any hesitation. The representative made me feel comfortable through the whole application process. Whenever the representative reached out to me, she was very informative about given me instructions on how to go online and accept the customer offer. The overall process was very easy.
Hi Charles, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 14, 2023
Very happy at this point!! I appreciate the work as it has been at this point! I am looking forward to receive more information from this company! So far all is good! I am hopeful & I pray every day that all will be fine!! I think I have found the best company for help! Thank you!!
Hi Charlotte, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 14, 2023
Representatives are always polite and extremely helpful. Completely satisfied with the service provided. Account negotiation handled swiftly and payments to creditors completely finished in time frame specified for each one. I am completely satisfied. I will definitely recommend this service to others.
Hi Gynith, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed June 14, 2023
I have no comments at this time, will try to do in the future. I like the work you are doing for me and I hope for continued success in the future. Not good at writing responses. Will see if I can do better in the future. Working on how to improve in this area.
Hi Sherry, reading your review made us smile! We are so happy for you and your progress in your program. Thank you for staying committed and for trusting us to be your partner!
Reviewed June 14, 2023
Freedom Debt Relief staff has always treated me with respect and kindness. I have never seemed rushed or degraded while being helped on the phone. Would highly recommend Freedom Debit Relief to my friends if they should need it.
Hello Diane, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed June 13, 2023
Freedom Debt Relief helped me get my debt under control and resolve it asap! They also have the best service! Their people truly care and want to help, and they have an excellent response time. They work with you to find the best plan to tackle your debt. Would highly recommend!
Hi Sarah, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 13, 2023
I enrolled 3 debts, my experience with the first two was fantastic. My last debt (and highest amount) was resolved for 80 percent, and combined with FDRs 25 percent settlement fee I am currently paying MORE than what my original debt was. The customer service representative I spoke with about this told me it “was a risk associated with debt relief”. I left with a bitter taste but will finish my program and be done. Use with caution. They leave out that you can pay more for your enrolled debt if it doesn’t work out well.
Hi Adam, we consider overall savings, that is what is stated on your enrollment agreement. It is important to remember that you are saving on your overall debt and your debt is completely separate from our settlement fee. Our fee is payment for the service we are providing and the settlement is what you pay to satisfy your debt with a creditor, at a lower rate.
Reviewed June 13, 2023
Freedom Debt has compassionate and caring agents and advisors. Very happy I went with them. They are quick to help me in this tough time. My fears and worries are gone. I am most pleased they on my side.
Hi Anita, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 13, 2023
Great customer relations. Paying off my debt in a timely manner. I’m so happy I only have one payment, instead of all my payments I had to make before. This was my best decision I have made to have Freedom Debt Relief take over my credit card and my loan payments.
Hello Laura, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed June 13, 2023
Updated on 09/16/2023: Since I've been a member they have been an excellent company and I thank you. I definitely wish to continue this process. I may end up adding a few more companies to my profile and I hope FDR can continue to diminish my debt ratio. Limit once. I am very grateful to have had this opportunity to have dealt Freedom Debt Relief.
Original Review: This company has been absolutely wonderful. I have had a awesome experience so far. I suggest if you join pay your dedicated account on time and it will work out. I also suggest if you can pay extra money so you can finish the program early. You do not get charged a early out fee. Maybe in the future I will be able to add more money which is my goal. Thank you Freedom Debt
Hi Colin, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us
Reviewed June 13, 2023
Overall it has been a good experience so far. Moves a bit slower than I'd like, but that is just how it is. I was made fully aware of the process and what to expect. The hardest part is creditor calls, even though I have been made aware of how to handle the. Also, all the negative impact on my credit report and daily alerts.
Thank you for being patient with our process, Lori! W appreciate the honesty of your review, we hope that you know we are here to help with anything you may need, days a week!
Reviewed June 13, 2023
Freedom Debt is great when working with me to get my debt situation under control. I would highly recommend them. They have been very patient and understanding and are always available for guidance. I will continue using Freedom Debt whenever I find myself in debt.
Laura, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed June 13, 2023
FDR is a good option if you have many debts and you have difficulty for made the payments. I was making the minimum payment and the debts never finish. FDR helps with reduce your total amount that you have to pay monthly.
Good Morning Janice! We can't thank you enough for staying committed to the plan we have in place - you are doing great!
Reviewed June 13, 2023
I have had nothing but positive remarks about this company ever since I began using them. My advisor has been there every step of the way. Any question I've had if they didn't know how to answer it they definitely went and found someone else that did and came right back immediately with the answers I needed. Very informative, very responsive. They work very quickly in trying to come together with the creditors and yourself to get your settlements together and set up for you. I'm so happy I chose this company. I have used others in the past and didn't get as much support as I do here.
Hello Athena! Reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed June 13, 2023
I’m very happy I found y’all to help me with my debts. There’s still a longest to go but I know I’m going to be debt free. Y’all are making my life so much easier. Can’t wait to have back my freedom. Thank y’all.
Maribel, we are glad you found us! We are very excited to partner with you on your journey towards financial freedom!
Reviewed June 13, 2023
I am very happy with the way my debt is being handled by FDR. Everyone answers my questions. Everyone is professional and very friendly. I would recommend FDR to anyone that needs help in this kind of situation. Less stressful now.
Hi Anita, we are very happy to hear that you're pleased with our service. We are excited to see you succeed in your program!
Reviewed June 12, 2023
I started this program with doubts. I became amazed with the process after I started seeing money roll into my dedicated account plus the settlement notifications. It's a waiting game but worth it all. I'm about to be completely debt free and it feels really good. Credit score does dip A LOT in the beginning but just keep it up and you will see the good come out of it. I'm still going and hope to continue to the end. I recommend this program all the way.
Hi Kathie! We can't thank you enough for staying committed to the plan we have in place - you are doing great!
Reviewed June 12, 2023
My credit score is slowly going up and the phone calls are going down. It’s a real relief. I wish I had done this much sooner. Can’t thank this firm enough. If you’re in debt, feel like there’s no end in sight, cringe at the sound of your phone announcing “unknown caller” this is the way to go.
Hi Shelly, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. Congratulations on your progress!
Reviewed June 12, 2023
They are very helpful and pleasant to work with and they get very good reductions on your bills. Always available to help you with any questions you may have. And they keep you up to date with all changes to your account.
Hi Gerard, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed June 12, 2023
I was told my credit would be on the mend within 6 months and that is so not the case. Does it work. Yes but let this be your last choice. I would of done something different if I knew how the process was truly going to go. Is it get resolved. Yes but not how they explained.
Hi Victoria, an account specialist will be reaching out to address your concerns and your options.
Reviewed June 12, 2023
Freedom Debt has been very helpful in get my credit in order, l am very pleased with their services. I have no problem recommending anyone to use Freedom Debt Relief. Thank you Freedom Debt Relief for your services that you have provide me.
Hi Sheree, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed June 12, 2023
Good Job. Great options for helping to be debt free. Great in making more innovations. Thank you. Hope you can help others too. I have recommended to my relatives and friends. I can't think of others words to describe your company.
Hi Lilibeth, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed June 12, 2023
Every time I call no one can help and I get disconnected. I’ve asked so many times for someone to send me the docusign docs I need for my co-signer to approve my Navient loan for relief. Email it to ** please. PLEASE. It’s very strange that when I talk to the company that they 1) cannot find my account 2) tell me the docusign document(s) are very important to get sent back 3) they have not sent these important documents even though they have claimed to do so 3 times.
Hi James, we are sorry to hear you have had issues with this process. An account specialist will be reaching out to address your concerns.
Reviewed June 12, 2023
So far it’s been a great experience. I would recommend this to anyone that needs help, always keep you updated on what is happening on your journey and how you can get there and what you can accomplish with the right people. Just so happy with what they are doing.
Hello William, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed June 12, 2023
Great, y’all working so hard for me. Great company to work with. Be glad when it is all done. Thank y’all for yall’s hard work and dedication to help. This company has managed to get a lot of my bills paid off for under 500.00.
Hi Terrie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed June 12, 2023
I feel much better ever since I made the call to Freedom Debt Relief. So with that being said it’s early since I started the program. I feel a lot of the program is the best stop to make or give them a call. I will send articles soon.
Hi Lois, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed June 10, 2023
Updated on 10/14/2024: I am still working with Freedom and my debt is going down. I was due to graduate in 2027 and now I am graduating in 2026. I Had one debtor that was going to take me to court. Freedom and the attorney they work with got my debt settled and didn't have to go to court. They did what they said they would do. I would definitely recommend this company.
Updated on 03/13/2024: They have now gotten four accounts either paid off or decreased and working on getting them paid off. I am sleeping better knowing that I am doing something to make my life better. I would definitely tell other folks to look into this company if you are in need of help. We all need help at times and don't always know who to trust. I definitely trust this company.
Original Review: We are just starting the process but so far everything has gone well and everyone is so kind and helpful. Very good so far. Very happy with the service I have received with questions etc. I feel they really do have my best interest in mind, I love they send emails and texts messages so I can get information even when I am not around where my computer is.
Thank you for sharing your experience with us Robin, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 10, 2023
I’ve recommended your company to a few of my friends that want to consolidate their bills. I gave them your contact information so I leave it up to them to contact your company when they’re ready but I’m happy with my choice of choosing your company. Thank you.
Hi Andrina, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed June 10, 2023
Updated on 08/05/2023: Right now I gave a good mark, and as we work through the process, I will better see how FDR works on my behalf with the creditors. So far so good on the first settlement. My only issue right now is the website is always behind in information. I always have to call customer service for updates.
Original Review: For months I struggled with trying to pay my credit cards, and I just couldn't afford to pay my rent late. So, I made a decision to seek the help of a debt relief company and Freedom was my only choice due to its rating. The representative Markus was helpful and now I am looking forward to the relief.
Thank you for sharing your experience with us Marva, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 9, 2023
I have looked at my credit card statements, watching closely how long it would take to pay them off. I’m almost 70 and majority of my Social Security was going to pay the stupid cards off. I had no extra cash to spend on my grandkids unless I used a card. Freedom Debt to the rescue. They take the worry away and guide me through every step WE take together. Would highly recommend.
Hi Laroyce, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed June 9, 2023
I recommend Freedom Debt Relief. They gave me peace of mind. They are one of the best. Their service agents show that. My last rep was Jessica. She was 24/7 there for me. She listened to all my concerns and was very patient with me.
Hi Carlos, it is great to hear that Jessica was able to assist you with all of your concerns. Thank you for allowing us to earn your recommendation.
Reviewed June 9, 2023
I am very pleased with all that I had to deal with my account. They are very informative and understanding as well as kind. I highly recommend this to anyone who needs help. The site as well is clear and informative and easy to handle all accounts.
Hi Anna, we are happy to hear that you have received thorough and clear information. We look forward to your continued success!
Reviewed June 9, 2023
The process is really easy. After everything is set up I don't have to really do anything other than approve settlements which they text me and I just have to reply. Also, the money comes right out of my account each month on the same day. Super super helpful.
Hello Whitney, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed June 9, 2023
I am so happy to have found this program. It is one of the best things that I have done. It feels great to be resolving my debt without all of the hassle, harassment, and overcharged interest rates! Thank you for the peace of mind and improvement on my credit.
Hi Eva, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
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