Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    How do I know I can trust these reviews about Freedom Debt Relief?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 34 Reviews 6235 - 6435
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 16, 2022

    Cory helped me getting everything set up in a very short amount of time. I hesitated over the years in getting into a debt relief program due to being turned down by all the calls. Cory made the process very easy and I definitely would recommend.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melissa, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase

    Reviewed Nov. 16, 2022

    Very satisfied with the progress, that I have received. From Freedom Debt. l look to finishing sooner since I consolidated, also looking forward to get out debt sooner than expected, and improve my credit score. This is great relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nofretete, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

    Verified purchase
    Customer Service

    Reviewed Nov. 16, 2022

    They have been great for me. I would recommend them to anyone. They have walked me through the process. Given me detail information for my as well my creditors. I learn how to respond to my creditor's phone calls and emails.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Peter, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

    Verified purchase
    Staff

    Reviewed Nov. 16, 2022

    Great experience. She was very professional and answered all my questions. Thank you so much for your help. I do really appreciate that. Great job. Thanks for helping me out. Hope things will get settled by summer of 2023. Thanks again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our team. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!

    Verified purchase
    Customer ServiceBilling

    Reviewed Nov. 16, 2022

    From the first payment, they messed up and then tried to double bill me and when I called in the 3 or 4 times about this nothing was resolved or fixed. All of this has over drafted my bank account so I just decided to just run the program and hope for the best but I don't have high hopes at all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Randolph, we are sorry about the confusion. An account specialist will be reaching out to address this matter.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 16, 2022

    This process had been easy and customer service is so helpful anytime I have a question. They walk you through every step and explain everything completely. I'm happy I took the call and decided to trust the process. I would encourage anyone thinking about it to take a leap of faith and change your life for the better

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Amy, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

    Verified purchase
    Staff

    Reviewed Nov. 16, 2022

    I am happy with your help so far. I hope to be debt free before too many years. Things are better now money wise for me since I enrolled in debt freedom program. Yes I would recommend Freedom Debt to anyone who needs help with their finances.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Edna, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

    Verified purchase

    Reviewed Nov. 16, 2022

    Just started with Freedom and already in less than a month and already have first settlement, plus they have removed one negative report from my credit report. Easy to work with them and their Dashboards Freedom Debt Relief & WalletHub.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Diven, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

    Verified purchase
    Customer Service

    Reviewed Nov. 16, 2022

    Freedom Debt Relief has allowed me to breathe again. They are in constant communication and I always know what is going on with my accounts. The dashboard is easy to read and I can see the progress of my settlements. I highly recommend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ida, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Customer Service

    Reviewed Nov. 16, 2022

    I have listed companies and they are calling me, they say they have not been in touch with you, Regions is the company, I am satisfied with the work you have done with eggsBest, Keep working on my behalf.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Priscilla, we understand creditor calls can be difficult to manage, we encourage you to log into to your dashboard to access the resources available to help you manage these calls. We encourage you to contact our customer service team to discuss your options, we want you to be able to continue our program comfortably and to continue your progress.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 16, 2022

    I am very happy with the Freedom Debt program. It gives me worry free months of paying off debts. I really like all the emails I get to keep me up to date on things. Thanks for helping us with our problem.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diane, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Staff

    Reviewed Nov. 16, 2022

    Cory was very kind and professional listening to my story and said he had suffered debt himself was why he was working to help others. That really stuck a chord with me. I hope this will help me and for my future. Thank you, Cory!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michelle, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    BillingTransparency

    Reviewed Nov. 16, 2022

    Negotiated and agreed to payments I could afford. Always received updates on my progress also good advice like setting up a budget and how to stick to it. Using the tools, advice and experience I hope I will never need FRD again. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Byron, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 16, 2022

    I've been with the program almost 2 years. They've been helpful when income adjustments happened and I needed to adjust my output. Very fast, efficient and they keep me apprised of every settlement. Very appreciative of all the hard work they put in.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paula, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

    Verified purchase

    Reviewed Nov. 16, 2022

    They explain and show you how to talk and deal with creditors. They also figure out what you need reduce your debt and how much you need to pay off your debt. Always there when you have question to be answered.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marian, we are very happy to hear that you felt well-informed during your program. We work very hard to ensure tat we educated our clients about debt-relief and how to manage creditors even after completing our program. We will continue to be a source of support for you. We wish you continued success!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 16, 2022

    I think that Freedom Debt Relief will do everything they can to help get us out of debt. They keep me up to date on every step of what they are doing for me. I like the dashboard so I can check in anytime that I want. All of the people that I have talked to is very respectful and they do everything to make you understand what they are talking about. I feel that I can call and talk to a real person anytime. That means so much to me, because I'm not too good on computers, I think that I have absolutely picked the best company to help me, I have told all of my friends to call Freedom Debt relief that they can help them and they can help you too. Thank you Freedom Debt relief for everything. I'm looking forward to the next debt you settle for me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gail! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

    Verified purchase
    PriceStaff

    Reviewed Nov. 16, 2022

    That’s a lot of this pandemic really threw us for a loop. I am more than grateful to have in my finances being taken care of by Freedom Debt Relief. I have so much less stress and I did keep one care card. I’ve already referred to friends and they have already started a program. People it’s worth it! He will sleep better at night and have so much less anxiety throughout the days.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robyn, we're so happy to hear how much we have helped alleviate the stress you were experiencing. We look forward to your continued success!

    Verified purchase
    Rates

    Reviewed Nov. 15, 2022

    I believe you are doing a great job so far with my consolidation debts. If everything going good as a look like, I am going to recommend.to others friends that they need it. Besides that is one opportunity very interesting for our community.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Juan, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 15, 2022

    I have just begun to work with Freedom in reconciling debt, and am very pleased with the program, especially Customer Service. Efforts to keep me well informed are appreciated, as is the concern and encouragement offered in keeping me well informed. The Dashboard is particularly helpful and easy to understand. Evermore thanks.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Karol, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.

    Verified purchase
    StaffFollow-Through

    Reviewed Nov. 15, 2022

    Yes I would definitely recommend your services to a friend. Everything was explained and followed through on FDR process. I am very please and happy with the progress to date and am looking forward to getting out of debt. Everyone that I have talked to have been very kind, courteous, understanding and very helpful.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Francisca, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Staff

    Reviewed Nov. 15, 2022

    This company has been absolutely wonderful! Everyone I’ve spoken to has been extremely kind and knowledgeable. I would recommend to anyone that needs it. I didn’t even know something like this existed and the people I talked to explained everything in a way that I could understand without issues.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Callie, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

    Verified purchase
    Contract & TermsRefunds & PayoutsBilling

    Reviewed Nov. 15, 2022

    Freedom Debt Relief took on my CC debts, negotiated down, and paid each one according to the balance of my deposits each month as prescribed in the agreement. This service was the only way for me to achieve the payment of those debts!! People caught up in CC debt are largely incapable of paying off those debts on their own. The only other choice is bankruptcy. I am totally recommending Freedom Debt Relief as the best means if getting out of debt and re-establishing credit. Thank you Freedom Debt Relief!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    David, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

    Verified purchase
    Refunds & Payouts

    Reviewed Nov. 15, 2022

    As we overextend our finances, we had an over-decision to lose money we had for security, and can't pay for even living expenses. I am glad that Freedom Debt took our problem when no other would. They have been our relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary! We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

    Verified purchase

    Reviewed Nov. 15, 2022

    I started out being a little uncertain about everything but when they resolve my first debt I felt a sense of relief that this is really happening. So far I am very satisfied with the progress. I would definitely recommend Freedom Debt Relief to anyone who's in debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dennis, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

    Verified purchase
    Staff

    Reviewed Nov. 15, 2022

    When I received information about my first settlement I was happy to hear that news. The process experience is amazing to know that I am closer to debt relief. I am looking forward to ending this chapter in my life no more debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Margaret, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    Staff

    Reviewed Nov. 15, 2022

    Yes, because we been able to afford food and still get our debt paid. We are able to buy things we need and not worry. This was the best decision we ever. Thanks to Freedom Debt Relief. I like to thank them for helping us out.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Heather, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 15, 2022

    I’m always kept up to date. Communication is wonderful. Everyone is always so friendly, professional and helpful. They answer all my questions and send me texts when it’s time to talk to a rep on how we’re doing. You’re like a breath of fresh air for someone like me who didn’t know how to get out of debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gene, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

    Verified purchase
    Staff

    Reviewed Nov. 15, 2022

    I had tried another Debt relief company before coming to Freedom and it was a horrible experience. I am so glad to finding Freedom. Staff have been very professional and knowledgeable. I will be recommending Freedom to anyone looking for a debt relief program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mark, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 15, 2022

    Highly recommend using FDR to resolve debt and really put the stress of being in debt behind you forever! Great customer service always when I called to ask any question. Their agents are experts and really put your mind at ease.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello John, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 14, 2022

    Excellent customer service, anytime I need to know something they answer everything. I recommend FDR to all my family and friends. They doing good job in all my credits cards. Thank you for all the help. I give 5 stars.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sonia, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

    Verified purchase
    Staff

    Reviewed Nov. 14, 2022

    FDR is great company. The representatives are pleasant yet professional. With each contact encouragement was received and appreciated. When we first contacted FDR they helped us set up a program where they negotiated settlements on our behalf to our creditors that allowed us to be able to repay our debts and not have to file bankruptcy. We appreciate what you did for us and highly recommend this company to anyone looking to get out of set.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tammy, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

    Verified purchase

    Reviewed Nov. 14, 2022

    My husband doesn't think it is very good, I do because I'm seeing things getting paid even if it is older credits. I'm happy with the service. I see some of the older credits going away. My credit score has gone up a little.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    Staff

    Reviewed Nov. 14, 2022

    I am just starting this and at this point everything is good. Everyone is very helpful and answers any question that I have had. I am anxious to work out something with 1st Franklin Financial Finance. It is current, due on December the 4th.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Edith, it is completely normal to feel nervous this early on into your program. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 14, 2022

    You've all been very helpful and your customer service is excellent. Thank you very much for your help. I look forward to completing my debt resolution with your company. I have been very satisfied with your services. Thank you very much and I hope this review will help others. I may even enroll more debt this has been going so well.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kathleen, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!

    Verified purchase

    Reviewed Nov. 14, 2022

    I would recommend FDR to a friend having Financial Difficulty in meeting their obligations because of their expertise, experience, and know-how in resolving and

    negotiating financial debt. I really appreciate all your efforts in this regard. Thank You Very Much!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Benedict, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

    Verified purchase
    Customer ServiceTechStaff

    Reviewed Nov. 14, 2022

    I have had nothing but great support from FDR. I had a few days second guessing myself for signing a contract like this but the support from emails and texts was all I needed and I am glad to be working with this company and the competent, friendly employees.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Theresa, it is wonderful to hear that you feel supported in your journey to financial freedom. We look forward to tracking your progress and savings along this journey!

    Verified purchase
    StaffBillingLoan Process

    Reviewed Nov. 14, 2022

    Thank you so much to FDR and it's team to help me unload the problems that I had with all my debt, combine it to a one monthly payment that I can afford at a time, and already saving me 4500$ on a loan!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Sviatoslav, it is great to hear that you're happy with your savings! We look forward to your continued progress!

    Verified purchase

    Reviewed Nov. 14, 2022

    I am just starting with them and so far it's been good! They are always available for me. I look forward to completing this project. I don't have anything else now, maybe as time passes I will have more.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Valeria, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    Customer ServiceTimeliness

    Reviewed Nov. 14, 2022

    I have tried to call and email my consult Cristal ** and have had no response. This is very frustrating. I left 2 voicemails and emailed her. My client dashboard does not reflect the last negotiation she made for me over 2 weeks ago. I have had to contact my accounts she is supposed to be working with to get my balance she had said she tried to negotiate with but asked me to contact them. This makes me question what she really is doing for me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Linda, we are sorry to hear that you are having a hard time contacting your debt consultant. An account specialist will be reaching out to you soon to address your concerns.

    Verified purchase
    Staff

    Reviewed Nov. 14, 2022

    I am very happy with my decision to work with this company. They have been very helpful and friendly. I would definitely recommend them to my family and friends. I am very confident that this company will help me get out of debt and will take a lot off my shoulders.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jeannie, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

    Verified purchase
    PricePunctuality & Speed

    Reviewed Nov. 14, 2022

    Can't afford to even pay your monthly fees that you have already charged me three times already and I haven't even started yet. Your company has tried to charge my account multiple times before the start date. I was pressured to even start and I told the guy I would probably have to push it off till later and there was no mention of a monthly fee. Why would I sign up early if there is a monthly fee?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph, thank you for your feedback. We will be reaching out to address monthly fees along with how the programs works in the beginning. An account specialist will be reaching out soon, please let us know then about any questions you have.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 14, 2022

    I am very satisfied with Freedom Debt Relief Program. I especially appreciate the lines of communication in helping Resolve this debt. There is always

    an expert to answer any questions and to make sure I stay focused and on track In the program. I experienced unforeseen circumstances with income and I am forever grateful for your professional services. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Donna, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

    Verified purchase
    PriceStaff

    Reviewed Nov. 14, 2022

    Doing good, just wish it could be a few months sooner. Also a little cheaper than $90 every two weeks. Will my score go higher after pay off. You are helping me a lot better than I was, thank you all.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Deborah, if you are looking for the opportunity to accelerate your program, we encourage you to reach out to our customer service team! Regarding your credit, you should see your credit score improve as accounts are paid off. We look forward to your continued success!

    Verified purchase
    StaffBilling

    Reviewed Nov. 14, 2022

    Professional team, thank you for helping organize my debt payments. I will recommend your service to anyone with a problem, as I had. Next time I will never use the credit card again; otherwise, this will be a massive headache.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Artur, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

    Verified purchase
    Staff

    Reviewed Nov. 13, 2022

    This company & staff have helped me greatly! They were gracious, understanding, very easy to work with. I thank them for the help & education in repairing & settling my debt. Great company! I have already recommended them to people I know! Thank you FDR!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Larry, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

    Verified purchase
    StaffBilling

    Reviewed Nov. 13, 2022

    I would recommend Freedom Debt Relief because they take care of your credit card debt if you follow Their processes and Stick to your goals And by the time you know it You will be debt-free and have the satisfaction that freedom gave you the tools to overcome this hard challenge. I surely recommend them because at the end you will be happier and stress-free.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Araceli, thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future.

    Verified purchase
    Customer ServicePriceMaintenanceStaffLoan ProcessRatesCommunicationFollow-Through

    Reviewed Nov. 13, 2022

    When I began this program, I was told it would take 4 years to resolve 4 debts. As FDR resolved one at a time, the last debt was incurring interest (4 years' worth). Apparently FDR couldn’t find who the last debt was located, so after calling Finding this out, I took matters into my own hands. I found out where the last debt was and notified FDR. No action was taken for over 6 months! Keep in mind, I had over $8,000. In my dedicated account to settle the $11,200. Debt…little did I know, when they decided to settle this debt, they added on the 4.5 years of interest that had been accumulating. As of now, FDR says it will be 5 years until I’m done. This is due to their unprofessional lack of communication, and could have been avoided completely (as, I did their work for them in finding where my loan was). I feel like I’m now GIVING them money for NOT doing their job!!! This has been very frustrating, time consuming and broken promises!!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Karen, we are sorry to hear that you are unhappy with your savings and the overall resolution time of your program. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Staff

    Reviewed Nov. 13, 2022

    Absolutely what I expected for and more. Help me feel like this is the right move for me to get back on track. I really wish I should done this years ago. I would recommend this to anyone that needs it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ulices, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed Nov. 13, 2022

    This program was absolutely amazing and I would definitely recommend it to anyone who is struggling financially. These people made it so easy and were so helpful. I am so glad that I made the decision to choose Freedom Debt Relief to help with my financial problems. I’m out of debt now and so much happier. You won’t regret choosing this company if you are having troubles paying your creditors. Trust me!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Suzanne, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

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    Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

    Reviewed Nov. 13, 2022

    I say that because I wasn't completely prepared for what was about to happen to my already shaky credit score. I was making minimum payments, not even making a dent in any of my credit cards, kept going downhill from there. Getting loans to cover "a couple of cards" only to get behind on other ones. Got to the point of living paycheck to paycheck with no relief in sight. Finally, after not being able to get another loan, looked at Freedom Debt. They will go through all your accounts, add up all the debt that you have and give you a dollar amount that you will need to pay per month. You will stop paying all debt that you added to this program and wait for the fun part. Now you start getting all the missed payment notices, then come the annoying phones calls from creditors.

    You start seeing your credit score tanking and now you're really screwed (at least for a few years) cause no one is gonna give you any kind of credit. Stick it through, don't be dumb and get into any more debt, and in a few years you start seeing some improvement. But wait, there's more!! Now you start paying off a few here and there, then come the tax papers from said creditors. It's funny cause no one really tells you about this part. They send you a few emails where you can click on different stories, one of them being these forms (1099 I believe) they don't really make a big deal of them. But they are!

    They count as extra income so they need to be added to your taxes. For some not a big deal, for me, it sucked. It was the difference in paying or getting a refund. So another thing to be careful of. They say that it's rare, but for me, every creditor sent me one. At the end of everything, though, I stuck it through and it's in the rearview mirror. Not living paycheck to paycheck anymore and definitely hoping to never do this again!! Hahaha! TLDR: stick it through till the end, don't get any new debt. Plan will work. Don't stick it through, keep getting more credit cards. Don't even bother doing this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Antonio, thank you for your feedback. We understand that there are negative impact that come from our program such as the possibility of receiving 1099-c forms, which are sent out by your creditors. As well as the negative impact to your credit, you should see your credit improve as your accounts are resolved. If you compare our fees to the overall savings of your program, our clients still have obtain significant savings. We encourage you to contact customer services to address any questions you may have about your program.

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    PriceBilling

    Reviewed Nov. 13, 2022

    Be sure to read the fine print. Although they did negotiated the reductions, once their fees were added, it still cost the same as if I paid off the credit cards myself. In addition, it took an additional 12 months from the original graduation date to actually graduate. I don’t fault them for most of this as I signed up, but I would NOT do this again with FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Lawrence, we are sorry to hear that you are unhappy with your savings. We encourage you to reach out to customer service to discuss your savings and program length as we want to make sure our members understand their program progress.

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    Customer ServiceStaff

    Reviewed Nov. 13, 2022

    I am so glad that I chose Freedom Debt Relief to assist me with becoming debt free!!! I turned all my debt over to Freedom and they did all the work. I appreciate their professionalism & great customer service. Signed: Happy Client.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Sharon, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceBilling

    Reviewed Nov. 13, 2022

    I started with a counselor, Melinda. She told me exactly what to expect. When I got anxious I could contact her for reassurance. I followed everything she suggested I do such as, convert my billing address and phone number to FDR. They were able to represent me with the bill collectors. I also stayed proactive with my dedicated account. I celebrated every time an account was paid off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terri! We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Nov. 12, 2022

    It wasn’t clearly presented to me. I only found out how really works when I was already signed up and she played the recording where everything was explained. I really don’t appreciate my credit cards calling every day to say I’m late on my payments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Isabella, we are sorry to hear you feel this way. We make sure to be clear with our members upon enrollment, if you have any other questions about your agreement please contact us. We also have resources on your dashboard that can help you navigate these phone calls.

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    Punctuality & SpeedStaff

    Reviewed Nov. 12, 2022

    Great big help to me and my family especially during these trying times. Hoping that we can get back in front of our lives sooner than later. School is here now and come summer. We'll be hopefully back on top of our budget so that my family can move on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Charles, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Refunds & Payouts

    Reviewed Nov. 12, 2022

    No report to 3 major credit that I paid my accounts, In my credit said that I still owing that accounts and I need to report because I want to buy a house and for that reason I can't. We will be easy if you do that everybody will apreciated.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Manfredo, your creditors are in charge of contacting the credit bureaus to make sure the reporting is accurate. If this is not happening 90days after the account is paid off, we encourage you to contact that creditor to make sure they are aware. Please contact us if you have questions.

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    Staff

    Reviewed Nov. 12, 2022

    I was very happy and relieved with all the help and information that I received. I know that I'm in good hands. Thank you very much, and I will tell everybody I know about you. The person I talked to was very friendly, and knew what was best for me. Thank you again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.

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    Sales & MarketingStaffHonesty & Transparency

    Reviewed Nov. 12, 2022

    Effective and intelligent agents, and honest and straightforward. Was able to help him through the process, and did not pressure me into getting the application filled out, and was able to answer all of my questions and concerns. Great services and understanding of what I needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jordan, thank you for reviewing your experience! Our customer service team works very hard to provide our members with all of the information they need to make the right decision for their financial future!

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    Staff

    Reviewed Nov. 12, 2022

    I am very pleased with this debt relief program! It has helped me manage my spending and my debt is resolved and debts being paid off in a reasonable amount of time. I am happy to say I am pleased with Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Katherine, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaffBilling

    Reviewed Nov. 11, 2022

    A misunderstanding on my part from an email I received was clarified with a simple phone call with regards to setting up automatic payment for my account. The agent was very pleasant in going over the entire process and reassuring me I was on the right track.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Celia, it is great to hear that we have been able to answer your questions, our customer service reps work very hard to ensure our members are comfortable with our process. Please let us know how we can continue to support you!

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    StaffBilling

    Reviewed Nov. 11, 2022

    You been good so far. Mom completely satisfied with you all. You Always let me know about the payments each month. I’m hoping this works for me that I can get completely out of debt. Thanks for helping me and taking some stress off of me. Keep in touch with me and let me know how my account is doing. Thanks again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Margie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Reviewed Nov. 11, 2022

    I received my first settlement notification and I feel very relieved to know I'm going in the right direction. I was very skeptical of how my experience would be and if consolidating my debt would really work and I'm thankful to say I'm not disappointed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Angelica, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed Nov. 11, 2022

    Monthly statements, a full dashboard to follow progress, communication "when you need it," and many helpful suggestions. They resolved over $17,000 in debt for me, and my credit is being restored! As a single Senior Citizen, I never had a concern that they wouldn't perform. Stay with them and they will take care of you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carol, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

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    CoveragePunctuality & SpeedMaintenance

    Reviewed Nov. 11, 2022

    Great job on settling some of my accounts already. I can’t wait to be debt free within the next year. Having a breakthrough to fixing my credit brings me such happiness as my future goal is a house for my children. FDR is getting me there one settlement at a time

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Asheena, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

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    PriceRefunds & Payouts

    Reviewed Nov. 11, 2022

    While you are doing what you said you were going to do I do not agree with the services you are charging me compared to what you are paying out to resolve my credit issues. I feel like more should go towards my credit issues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Michael, unfortunately we cannot make changes to your fee schedule, but as long as your deposits are on time and in full, the fee schedule will not affect your settlement. It is also important to remember that we will only charge our settlement fee for an account that we settle, once we settle it. If you have questions about the status of any of your accounts, please do not hesitate to reach out to us.

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    Punctuality & Speed

    Reviewed Nov. 11, 2022

    They are good at the work they do, and they are quick and they get your permission before they do anything I really like that. They are for their clients and they do the best they can to get rid of your debt as low and as quick as they can.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Peggy, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and its great to hear you are happy with our service efforts!

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    StaffBilling

    Reviewed Nov. 11, 2022

    I am thankful that Freedom Debt Relief has been able to provide me with the assistance I needed on my journey to be credit card debt free so that I can have a new chance at organizing my expense future. I look forward to my next chapter and I am grateful to the entire Freedom staff.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Belkis, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Staff

    Reviewed Nov. 11, 2022

    It has been a very seamless experience for me. Yes, I’m very stressed out about the debt I owe but Freedom Debt Relief has been a big help and took a big weight off my shoulders, and I would definitely recommend them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.

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    Reviewed Nov. 11, 2022

    I have enjoyed my time with Freedom Debt Relief. They keep me notified and seem to be tackling my debt well. The dashboard that they provide is wonderful and I can always check in there and they also send me reminders when things need to be done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Susan, we are happy to hear that you have been finding your dashboard helpful. We are excited to track your progress and savings. Please let us know how we can continue to support you!

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    Customer ServicePunctuality & SpeedStaffCommunication

    Reviewed Nov. 11, 2022

    Truly excellent customer service. So happy with results. Can't wait till this mess I got myself into is finished. Freedom Debt has made it very easy to communicate with, be it by phone, text or email. They always keep me informed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary, thank you for sharing how happy you are with the decision that you made partner with us on your journey to financial freedom! We are excited for your next steps and your future success!

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    Reviewed Nov. 11, 2022

    Always was there for me but I was worried about extension so I just went back to work due to I was stressing!! For the most part, I was treated fairly and was satisfied!! I hate the 60% that is a killer.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Rosita, we understand the stress that comes with extending your program. We encourage our members to make additional; deposits when they can, to accelerate their program. Contact us for details or if you have any questions.

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    Customer ServicePunctuality & SpeedOnline & AppStaffEase of Use

    Reviewed Nov. 10, 2022

    Easy to work with. Great communication and quick to reply. Would recommend if you are experiencing financial hardships. Website is very user friendly. I was able to upload documents easily throughout the term. They are just as proud of you as yourself when you graduate!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Teresa, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303

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    Reviewed Nov. 10, 2022

    Extremely disappointed with the overall process the fees the settlements. In all I ended up paying 6k more than if I would of settled myself. All settlements were what my credits sent me in the mail to settle. Paid you guys 6k to do what I could of done completely useless.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Julian, we are sorry to hear that you are unhappy with your overall savings. We would love the opportunity to break down your savings and fees with you, we encourage you to contact us if you are interested. Congratulations on being so close to being debt-free.

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    Customer ServiceStaff

    Reviewed Nov. 10, 2022

    The customer service was great. I spoke with a representative in the beginning who greeted me on the phone call by saying my name and it made feel already welcomed. I felt like I found a program that will work for me and my debt. I had a great experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Laquisha, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.

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    Staff

    Reviewed Nov. 10, 2022

    They were very helpful and explained everything in great detail. They instilled confident in myself and them. I felt totally consumed and overwhelmed. I was so relieved after I spoke with my representative. I felt like I saw a light and the end of the tunnel and I would be able to sleep again at night. Thank you for working with me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Helen, it is an honor to hear that our team was able towel you feel confident in your situation and while working with us. We look forward to your success in the program!

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    Staff

    Reviewed Nov. 10, 2022

    It takes time and patience, but I am getting there. Everyone is very helpful and I will be debt free sooner than I ever would have been without FDR. I am so glad that I decided to work with FDR and make the changes I needed to to be Debt Free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Christa, your patience and hard work have really shown in your progress! We look forward to your continued success!

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    Transparency

    Reviewed Nov. 10, 2022

    Very good at keeping me updated on my progress and always checking in to see how things are going. I’m very impressed with how FDR is doing and I would recommend them to my family members and friends. Thank you guys for doing a job well done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carla, we are happy to hear you feel comfortable with our process and out team! We look forward to your continued success!

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    Customer ServiceStaff

    Reviewed Nov. 10, 2022

    Everyone that works for FDR are very committed to their work trying to help people with their financial struggle. They are all professional when dealing with their clients and really makes you feel love and cared for. They are all pleasant and approachable. You won't be scared talking to them about your own financial problem. That the clients are on the same boat and they are all there to support and guide us through these tough times. I am very happy, thankful and grateful for everything that they've done so far. Well recommended if you're having financial difficulties. Please call them and you won't be sorry. I am one happy happy joy joy client.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Thelma, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success!

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    Staff

    Reviewed Nov. 10, 2022

    Freedom Debt Relief Program was great. They worked with me every step of the way to rid me of my debt. They lowered my withdrawals when I needed them to and everyone I was in contact with was kind and helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lynn, we appreciate your review. It is an honor to support you in your journey to financial freedom. We look forward to your continued success!

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 10, 2022

    I have been with Freedom Debt Relief for about 18 months. I have found the company easy to work with through a difficult time for me. And have always had good, prompt service. The fees charged are reasonable and I know where I stand after checking the informative online dashboard.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed Nov. 10, 2022

    Freedom Debt Relief has been a great help to me as it pertains to my debt. They keep in touch to let me know what's going on. They are really lowering my debt. Professional, conscientious, helpful, thorough. If you need debt relief, contact Freedom Debt Relief. You will not regret it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karen, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

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    StaffBillingRates

    Reviewed Nov. 10, 2022

    Being apart of FDR has made my life easier I make my monthly payments and they do the rest which makes for a stress free life. I was making high interest payments to different creditors and FDR helped to get most of them reduced.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Subrina, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Staff

    Reviewed Nov. 10, 2022

    Freedom workers have been very helpful and understanding with me especially when I do not understand things.... I am so happy that I was sent to this group for help///thank you one and all... I would suggest this program to any family or friend who may need help.. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Martha, we are very happy to hear that you have found the guidance you needed to assist you in your journey to financial freedom. We are excited to see your continued success!

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    Punctuality & Speed

    Reviewed Nov. 9, 2022

    So far so good, been in the program for a month, too early to tell, maybe I can do a much better review in a couple of months. I am happy to have joined the program, feel that I took a big load off my back.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Hector, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Reviewed Nov. 9, 2022

    Hi, Overall, I did save a lot of money. Fees take away some of that but, the creditors were off my back. Stick with the plan and keep on top of your credit score and dispute balances when you get settlements (and especially when you pay each off) and your credit score will rebound!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Charles, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

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    Customer Service

    Reviewed Nov. 9, 2022

    I was very pleased with every aspect of my response from everyone so far. Thank you for explaining so well. I hope my experience will set me free of this debt when done. I have always paid on time thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Tammy, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!

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    Punctuality & Speed

    Reviewed Nov. 8, 2022

    I wish I never signed up with Freedom Debt. My credit got worsen, and some of my cc was not settle to lower the amount but plus additional fee on top and late fee and lawyer fee court fee. I made mistake by joined the freedom debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gina, we are sorry to hear you are unhappy with the resolution time and the impact to your credit score. You should see your credit score improve as your accounts are settled. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.

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    StaffLoan Process

    Reviewed Nov. 8, 2022

    This is my first time getting a consolidated loan with Freedom. When I first applied the rep explained everything very clear and was very patient with all of the questions that I had, at that point I was ready to commit in getting help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Janice, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer Service

    Reviewed Nov. 8, 2022

    I called 3 times today and no one called me, the call drop when I was connected to customer service, it dropped again, I was so disappointed, not in the dropped but the fact that no one called me back.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Carmen, we apologize for the inconvenience. An account specialist will be reaching out to make sure your concerns have been addressed.

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    Staff

    Reviewed Nov. 8, 2022

    Very helpful. Helping getting me out of crushing debt. I would recommend FDR to anyone who is in a bad financial position. It was a great relief when I enrolled. I thought I was a hopeless case until I started the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stephen, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed Nov. 7, 2022

    I always thought that this debt relief program was a fraud. But it's not... These folks are truly making an attempt to help people in a country where everyone seems to hate each other. Thank God Freedom Debt Relief is one of the few companies left doing the right thing!!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Anthony, thank you for giving our team the opportunity to earn your trust and review. Congratulations on your progress and debt-free future!

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    Reviewed Nov. 7, 2022

    Freedom Debt were on top on everything. I'm happy they were there for me in my dark days buried in debt while my daughter was getting chemo. I'm blessed for my now healthy cancer free daughter & almost debt free. I will always refer you guys. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Sofia, thank you for sharing your story with us. We are very happy to hear that your daughter is healthy! We look forward to your debt-free future! Thank you for allowing us to be part of your families successes!

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    Reviewed Nov. 7, 2022

    Glad me debts are being closed. It is so reassuring to close this chapter in my life. I would recommend Freedom Debt to my friends. I really don't have any thing else to add. Thank you so much for your assistance!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Regina, thank you for giving our team the opportunity to earn your trust, review and recommendation. Congratulations on your debt-free future!

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    Billing

    Reviewed Nov. 7, 2022

    I am so excited to pay all my credit cards off and what to let people know how I feel and how excitement my life will be back to normal for once in my life. I really enjoy this program. It saved my life.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Melissa, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    StaffHonesty & Transparency

    Reviewed Nov. 7, 2022

    Have had an amazing experience so far, the person I spoke with was upfront, honest and on my side. Understanding and helpful. He made absolutely sure I knew everything I needed to about the program and made sure I could contact him with any questions at any time in the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Valerye, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

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    StaffHonesty & Transparency

    Reviewed Nov. 6, 2022

    Because Freedom Debt Relief was honest and caring about my well being. THE hope of getting debt free, is a great feeling. My wife and I are looking forward for when we’re resolving our debts for good. Thanks Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ronald, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you put your debt behind you.

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    Punctuality & SpeedStaffFollow-Through

    Reviewed Nov. 6, 2022

    I am very pleased to say these guys at FDR do what they say they would do for me....it took patience and faith with these guys. Take my word. I waited and got good results.....take a chance to save your credit with FDR....Thank You to all you guys that helped me clear my credit. I hope this helps someone else.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Novey, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

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    Customer ServiceStaffBilling

    Reviewed Nov. 5, 2022

    We were snowed under. Making minimum payments and worried every month. My daughter told me of her wonderful experience so we decided to give it a try. All we had to do was make sure the agreed amount was available, Freedom took care of the rest! Negotiations, settlements. Any letters we received from our creditors. Now we find ourselves done! Graduated free of all that worry! We never intend to get in so much debt again. But, "life happens" and if we do? We will be picking up the phone and calling Freedom!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Sally, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success!

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    Customer ServiceStaff

    Reviewed Nov. 5, 2022

    Very helpful people on the phone. Really helped. They explained everything very good. I'm glad I chose you to help me with my debt that's really need it to get my score back on track so I can buy me a home in the future

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Gilbert, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Staff

    Reviewed Nov. 5, 2022

    The person that helped me out, I appreciate it??? Good Job Freedom Debt Relief!!! Thanks again for your help. See what I have to say Great Job Freedom Debt Relief!!! Great Job debt relief, again Great Job Freedom Debt Relief

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Claude, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts!

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    StaffBilling

    Reviewed Nov. 5, 2022

    Freedom Debt Relief was awesome. They helped me out every way possible… I was able to settle all my credit card debt. All of the representative that I spoke to was amazing and so helpful. I will use them again!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our team, Tina. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!

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    StaffTransparency

    Reviewed Nov. 5, 2022

    Staff very warm, knowledgeable. They explain everything every step of the way. They make sure you're comfortable and with all the information they give you. They also contact you with updates to keep you appraised on how things are progressing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jacqueline, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Reviewed Nov. 5, 2022

    Free Relief Debt Program have a wonderful personnel and lawyers to had the time to explained to me what this program it is and how I will going to to do during this time. I am really grateful and lucky to have them during my hard time, THANK YOU so much!! For your time, patience, love and dedication.

    Mil gracias por ayudarme a salir de mis deudas.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karina, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

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    Refunds & PayoutsStaffTransparency

    Reviewed Nov. 5, 2022

    Absolutely Great to work with. Helps take stress away and works fantastic to reduce what is owed to pay back! Keeps you updated on resolutions a lot any problems as soon as they are aware! Thank you all very much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diane, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. We look forward to your continued success!

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    Staff

    Reviewed Nov. 5, 2022

    Yes I spoke with Karen **. I read her edit 10+. Very nice. Very helpful. Willing to go the extra mile for helping people out. Highly recommend this company and if you get a hold of Karen she’s the best.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hi Robert,

    thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Karen and she was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!

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    Staff

    Reviewed Nov. 4, 2022

    Thank you for taking care of my hardship. I will recommend you to friends and other people who needs. All problems solve and I was able to breathe from my debt. I hope you can help other people. Staff are nice. Tonya who have help me thank you and to your program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alexis, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Tonya and she was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!

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    Reviewed Nov. 4, 2022

    So glad that part of the debt is down. I don't like that it took so long to pay it down. Will be glad when it's all done. Thought it would be in 4 years. Just taking a little longer than I was told at first.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Susan, we appreciate your patience and commitment to your program. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

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    Price

    Reviewed Nov. 4, 2022

    Although I am satisfied with my debt being resolved I do not like the way it's being prioritized. You did not realize items would just be left in charge off statuses making it appear like you just left my debt up for grabs! There are other things I am not happy about very much to type.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Yolanda, thank you for your feedback. An account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed Nov. 4, 2022

    Happy to report that my credit card debt has been paided off. This was done by Freedom Debt Relief who did a great job of handling this for me. If I ever had a question about my account they were there with the answers to my questions. I can’t thank FDR enough for all they did for me in resolving my credit card debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Richard, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Punctuality & SpeedStaff

    Reviewed Nov. 4, 2022

    Freedom relief has been great to answer any questions I have had and has done a great job on my account so far. I was falling behind on my debts and they have worked smoothly to help me get out of debt promptly. I would surely recommend them to anyone who is in debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Clydean, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

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    PriceStaff

    Reviewed Nov. 4, 2022

    Thankful for the help from the experienced staff. And the relief you have brought me. You have made me believe that there is someone out there that cares. Please keep doing your service for us in need of help. I had gone through identity theft and did not know where to turn to pay off all that was charged in my name. I truly thank you. From the bottom of my heart. This has helped me through a bad experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Steven, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.

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    Customer ServiceStaff

    Reviewed Nov. 4, 2022

    From the first phone call to each creditor I owe, I have been dealt with in such a professional and compassionate way. Everyone has been so great and understanding. Would definitely recommend this company. If you’re struggling, call them. They will help you!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Amy, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Punctuality & Speed

    Reviewed Nov. 4, 2022

    I have been very pleased with my interaction with Freedom Debt Relief. Everything I was told would take place, the steps and timetable have all been accurate. Any questions you have along the way are easily and quickly answered. I would definitely recommend FDR to others.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tracie, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

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    CoverageStaffBilling

    Reviewed Nov. 4, 2022

    Thank you for what you did to help me fix my credit card issues. They kept me posted as each outstanding balance got resolved. I got done sooner than they expected so that was a nice thing to happen. I would recommend this company to others.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Paul, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Staff

    Reviewed Nov. 4, 2022

    We're sticking to the program but we're still a little apprehensive....Hopefully by the end of the program that seems so far away we will come out satisfied and on top. We are trusting Freedom Debt Relief to help us to become debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Marcia, a lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey! We encourage you to contact our customer service team to discuss your options, we want you to be able to continue our program comfortably and to continue your progress.

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    Staff

    Reviewed Nov. 4, 2022

    I do not complain much. Good job so far. Get me some good deals. They follow protocol guidelines very well. Should be a outstanding success. I am sure I would be one of the first to complain if they did a bad job. I wish us both the best of luck. We are going to need it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Ricky, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 4, 2022

    So far the service provided by Freedom Debt Relief has been great! Friendly customer service and quick resolutions to debt. I have had no issues since being with this company! I also paired with Debt Consolidation Plus which has greatly spend up my debt resolution. Thank You FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Darrell, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Customer ServiceRates

    Reviewed Nov. 4, 2022

    Not happy about our creditors calling all day and us having to talk to them and tell them we can’t pay! You are the ones that should be talking to them like Credit counselors do! This program takes too long and in the meantime my Credit is garbage for the next three years. We are going to have one of our vehicles paid off in March and now we won’t be able to buy a new vehicle with our bad credit rating!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Douglas, we are sorry to hear that you feel this way since enrolling in our program. We are not credit counselors, we are here to help you settle your debts and getting you the best savings possible. We understand you are frustrated with the creditor calls and your credit impact, but we have resources on your dashboard that can help you navigate these calls. Regarding your credit impact, you will see your credit improve as your accounts are settled and paid off.

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    Rates

    Reviewed Nov. 3, 2022

    I have been very satisfied with the management of my account to date. I am notified of the settlement so I can approve. I look forward to the continued support. I look forward toward the day I am debt free and my credit rating is improved. At this moment I am overdrawn at my bank until I get my IHSS check.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mary, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed Nov. 3, 2022

    They have been wonderful, I am able to rest now knowing I have the help now, I had surgery and was out of work for almost 4 months, and fell behind and Freedom Debt Relief ate in and took the weight off my shoulders. I highly recommend to all my friends and family along with my co-workers.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carolyne, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone!

    Verified purchase

    Reviewed Nov. 3, 2022

    FDR is always in touch and lets me know of their progress or any changes. Any letters I receive from creditors are addressed right away. I am very pleased with everything they have done and continue to do for me and my wife!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Dana, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts!

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    Customer ServiceStaffRates

    Reviewed Nov. 3, 2022

    I reached out and was pleasantly surprised at the willingness to help us lower our rate and also helped expedite getting a better rate as well. When I had questions I was met with a willing attitude to help my family achieve peace of mind. Mahalo nui Loa.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Samuel, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 3, 2022

    I am happy to finally be doing something to get out of debt but it is a long, slow-moving process. I guess I thought FDR would negotiate with all of my creditors at once and then I would gradually pay them all off. But that has not been the case. It seems that FDR only negotiates with one or two of my creditors at a time and as a result, I am still receiving lots of phone calls, texts, and emails from my creditors, which is extremely annoying.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Cheryl, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We encourage you to login to your dashboard to find the resources available to manage creditor calls.

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    Customer ServiceStaffBilling

    Reviewed Nov. 3, 2022

    They were excellent. Couldn't have picked a better company to help me with my debt relief. Communication was great and the client dashboard was very user-friendly. Payments were also very reasonable and they worked with you if you missed a payment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alisha, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    StaffRates

    Reviewed Nov. 2, 2022

    Have great service and opportunities to get help with my debts. So far going good for me right now. And their rates are great in my opinion. They have superior quality service and I love it. I will always invite others to join the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!

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    Staff

    Reviewed Nov. 2, 2022

    You were very kind and understanding of my financial problems, lots of understanding, courteous, kind. I would recommend Freedom Debt Relief to everyone. They answered all of my questions and concerns and told me what and where the actions would be to my account. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cora, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

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    Staff

    Reviewed Nov. 2, 2022

    You people have been the best that I have ever had and if I have a question you guys are always there and happy to answer it that's why I love you so much for helping me get out of debt. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Timothy, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

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    Staff

    Reviewed Nov. 2, 2022

    Yes I'm glad Freedom Debt was there to help me with my debt represent me in a positive fashion and mostly to help me to rebuild my credit again. Thank You For Freedom Debt. I'd recommend it to anyone that's having problems with their credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gervaise, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer Service

    Reviewed Nov. 2, 2022

    Communication was extremely poor when one of my debts went into litigation. If I had not been proactive in the process, I believe that it would not have ended the way it did. Documents were not sent to me in a timely manner from McCarthy Law. NLLG continued to get money even though they declined to take my case. I received no services from them but paid $12 a month regardless. Even when asked to drop them, they did not. Up until dealing with my litigation FDR did a good job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Rochelle, we are sorry to hear about your poor experience. An account specialist will be reaching out to assist you with your account.

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    Staff

    Reviewed Nov. 2, 2022

    Freedom Debt Relief is wonderful. They promise and deliver fair, courteous, knowledgeable service. They kept me informed along the way and made no offers to creditors that I did not approve of. All in all, a great company to work with. I would recommend them highly!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandra, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    PriceRefunds & PayoutsBillingRates

    Reviewed Nov. 2, 2022

    Freedom Debt Relief's price was reasonable. They're working with me far as the creditors and getting the bills down and paid for me. I got my finance in order. I highly recommend Freedom Debt Relief. They're really good and they work well with you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Denise, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Punctuality & Speed

    Reviewed Nov. 2, 2022

    FDR has been resolving and settling debt. I feel a sense of relief knowing that are working diligently to resolved the issues. I hope this debts are resolved sooner than later. I can't wait to be debt free and recommend to my family and friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Princess, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Punctuality & SpeedBilling

    Reviewed Nov. 2, 2022

    Freedom Debt Relief is really the answer and solution to being debt free. You will never be disappointed because they are sure to make good negotiation and make the payment for as long as you never are late on the monthly payments..

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.

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    Staff

    Reviewed Nov. 2, 2022

    Freedom did craft a careful plan for me to get out of debt and onto a better life. They were helpful at all times when I had questions. If anyone needs help, I would not hesitate to recommend freedom. I am glad I found freedom and not someone else as I do not know if I would have gotten the quality help from someone else

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed Nov. 2, 2022

    Pretty much the instant I signed up with Freedom Debt Relief was the biggest sigh I’ve ever taken. Knowing that they were going to help me reach my goal of being debt-free. Such a big big relief taken off my shoulders. Professional, courteous, engaged team of people.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Judy, we are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief.

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    Reviewed Nov. 2, 2022

    The best decision so far. I am glad I chose FDR for my debt. They empathize with me and showed me all the necessary things I needed to do to be debt free. I will recommend it to all of my friends and family.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mercy, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Nov. 1, 2022

    When I joined Freedom Debt Relief it was scary because I had shoulder surgery and was having trouble paying my bills. After joining freedom debt relief the person helping me was there for me all the way through and when the creditors were calling and threatening me freedom debt relief assured me that I was also paying for lawyer protection so if the creditors tried to do anything I would be legally protected and reassured me everything will be okay. Now I have graduated from the program. I am completely out of debt from the bills I once owed and it is a great feeling.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Kevin, thank you for sharing such a beautiful success story. We look forward to your continued success and look forward to continuing to be a source of support for you!

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    Transparency

    Reviewed Nov. 1, 2022

    Updated on 07/14/2024: I'm extremely pleased with the service I have received since I signed up in 2022. They keep in touch with me monthly and so far I have not have any problems. I received several letters from a few of my creditors and it wasn't a problem to let Freedom Debt Relief know and they handled them immediately!

    Original Review: I am so pleased with the progress. I was very surprised when Credit One was already settled. It is going faster than I thought because I haven't been able to add extra money to my account and even had to skip one month. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carol, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServiceBilling

    Reviewed Nov. 1, 2022

    I got myself in a jam by accepting all preapproved credit cards. After a while I couldn’t keep up on the payments. My daughter suggested I phone Freedom Debt Relief. They are wonderful. We are chipping away at my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jacalyn, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Nov. 1, 2022

    I paid my first payment on time. I’m getting constant calls. They demand a payment. When do you guys intervene? I'm gonna change my debit card number so they cannot debit me, The only ones who will get the New debit card numbers will be you guys. Please help soon

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Kenneth, thank you for reaching out to us. We have resources on your dashboard that can help you manage those difficult creditor calls. We encourage you to reach out to customer service to address your concerns.

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    Loan Process

    Reviewed Nov. 1, 2022

    Upstart loans is now with a creditor. It is taking too long. I appreciate the settlements you have done but you guys are taking far too long. I want things to move faster. You are making things more stressful for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melissa, we are sorry to hear you are unhappy with the resolution time of your accounts. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaff

    Reviewed Nov. 1, 2022

    From the first phone call, to date, we have had nothing but great people, time and effort on taking care of our issues. With Freedom we feel as though we have family backing us in our endeavors. If anyone wants recommendations, please send them our way. Thank you. Larry

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Larry, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Customer ServiceContract & TermsPriceStaff

    Reviewed Nov. 1, 2022

    I've been working with FDR for a little over a year now and the initial setup and settlements went very smoothly. Unfortunately, once I received a summons from one of my creditors, this is where my good experience ended. They claim to have a "legal network", but when I reached out to them, they were of absolutely zero help to me and I walked into the courtroom alone and completely unaware of what was in store. A judgment was placed by the court and I had to pay every single dollar of that particular debt. FDR "took it easy" on me and didn't charge me a settlement fee for this one though.

    There's also a huge disconnect between the staff at FDR and their sister company Crossroads Financial, as they tend to punt calls back and forth to one another when they don't have an answer which resulted in me having to make multiple phone calls to have questions answered. For instance, I wanted to pay off the remainder of my settlements in full and "graduate" myself from the program. It took me three phone calls over the course of 90 minutes to get an answer that the rep admitted he wasn't even sure was correct. And that was after he spoke with his "leadership team".

    If I was to sit down and add up all of the fees I paid to FDR for their work, I believe the money I actually saved was pretty insignificant. More than anything, it's convenient to pay one person versus 10 and that's what probably seems attractive to people. Just make sure you do your homework before you get into bed with a debt settlement company. At the time, it may seem like you have no other choice but in retrospect, I probably could've saved myself some money if I'd spent more time doing this on my own.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jason, we understand your concerns and we are sorry to hear that you have had a poor experience working with us. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffFollow-Through

    Reviewed Oct. 31, 2022

    Professional staff, very good communication and excellent computer services. I was surprised at how in depth all of the pertinent information was followed through with. The program guide was also very informative and gave me a positive outlook for the future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program.

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    Sales & MarketingOnline & AppStaffEase of Use

    Reviewed Oct. 31, 2022

    The people here helped me understand what I was going to go through every step of the way and the app is so easy to use. I just had to give them the information they needed and they took ahold of that info and got me one settlement after another.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    PriceStaffBilling

    Reviewed Oct. 31, 2022

    I appreciated your assistance and helping me getting and lowering the monies I owed various banking institutions. However, I found that Freedom Financial cost for your company to pay these bills were extremely high. Also, I found that Consolidated Plus and Freedom Financial are the same company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Betty, we appreciate your feedback. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free.

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    Staff

    Reviewed Oct. 31, 2022

    Freedom Debt Relief is great to work with. Everyone is so helpful and never makes you feel bad about any outstanding debt you have. They have done exactly what they explained and it has been a good experience working with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kelly, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We look forward to your continued success!

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    Customer ServiceStaff

    Reviewed Oct. 31, 2022

    Freedom Debt Relief has really helped us tremendously with getting rid of debts owed. We are both disabled and were greatly overwhelmed. We really thank and appreciate the help from Freedom Debt Relief. Now we can breathe a little easier and the harassing phone calls have stopped.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Chad and Stacey, thank you for giving our team the opportunity to earn your trust and review. We are happy to hear that we have been able to make a difference in your financial future! We look forward to your continued success.

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    Reviewed Oct. 31, 2022

    I think that everything went well except the last write off. It was up to me to handle everything to secure graduation. I know that I paid to have this done. I had to secure a credit report on both of us to reach graduation. I think it was more of an issue to continue depositing monthly deposits.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello David, thank you for your feedback. We are sorry to hear you feel this way about our program, the best way to be successful is by collaborating to achieve your goal. Regarding deposits, any funds left in your account after completion will be sent back to you. Congratulations on your savings and the successful completion of your program! We wish you continued success!

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    Staff

    Reviewed Oct. 31, 2022

    It is making a difference, just be patient and it will work out. That was the hardest part of it. You never really know how to clean up your credit and what it takes. Sometimes you wonder how you can fix this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bonnie, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

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    Reviewed Oct. 31, 2022

    It has been a process but I didn't have to worry I was in perfectly good hands. One took a little longer than the rest but they stayed persistent and got it done without any further issues or problems.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Evelyn, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaff

    Reviewed Oct. 31, 2022

    Great service throughout the entire deal. Easy when you reach out to them. Customer service is always will to help. They stay on top of everything. Made the entire progress super easy. Would recommend them to anyone. Has made my life a lot easier.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jeff, we are happy to hear that you are being taken care of by our wonderful customer service team! Your recommendations are the best way to thank us, we appreciate that you trust enough to do so!

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    CoverageStaff

    Reviewed Oct. 31, 2022

    I was skeptical at first, but after following the advice of the agents and reading the information in the page. The process becomes clear and with time I’m still repairing my credit but confident with a good outcome, very thankful to all team of the Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Fernando, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future

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    PriceBillingRates

    Reviewed Oct. 31, 2022

    I live on a fixed income, it's been extremely hard to keep up with my payment that were set.. The price of EVERYTHING has gone up and I have absolutely nothing left at the end of the month. I know I'll be better off in the end that's why I keep trying to do my best to keep up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anita, we understand that times are tough especially with the increase in cost of living, we have experienced the same feedback from various members. We encourage you to contact our customer service team to discuss your options, we want you to be able to continue our program comfortably and to continue your progress.

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    Punctuality & SpeedStaffBilling

    Reviewed Oct. 30, 2022

    Quick & easy. They were very helpful with getting this started. It helped get my stress level down knowing that my bills are being handled. This group is here to help when you fall behind due to illness death and loss of your job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Janet, thank you for reviewing your experience with us. We are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future

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    Reviewed Oct. 30, 2022

    I was in the program for 3 years and it was nothing but great! Through Freedom I cleared all my debt and started on a new path of debt free. The support was above and beyond what I thought and I would highly recommend to anyone needing to find debt Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi George! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future If you have any questions, just give us a call at 800-655-6303.

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    Punctuality & SpeedStaff

    Reviewed Oct. 30, 2022

    I just recently started the program early this month. The people I have spoken to thus far have been very helpful. They explained things to me in a way that I would understand. I am hoping to settle things quickly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tiffany, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    PriceStaffBillingTransparency

    Reviewed Oct. 30, 2022

    Updated on 6/6/2023: Since I have turned my credit card debt over to Freedom Debt Relief I’ve been able to start paying cash for what I buy and stop buying things that I really don’t need. I don’t understand or was even aware that they charge a fee even when no one debt has been resolved. I’m still not sure what that’s all about but I know that they have to be paid! I have recommended Freedom Debt Relief to others and will continue with to do so!!

    Original review: So far I have been pleased with your help and assurance that I am doing the right thing to get out of debt! I have no doubt that I will not only be able to get out of debt but will be able to avoid falling into this trap again by using the wise advice that you have suggested in saving for a rainy day or to buy something big! You're helping me to achieve this is a goal that I would never reach on my own.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sharon, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times!

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    Reviewed Oct. 29, 2022

    I felt very comfortable with everyone that I have been in contact with. Every person who hat I have had verbal conversation with with explained what to expect and l the know that I will be ok as I go through the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi William, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief.

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    Staff

    Reviewed Oct. 29, 2022

    Everyone was very through explaining the program, it has eliminated my worry each month. I could have not picked a better company to work with. I would recommend them. The program is designed so it is easy to understand.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!

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    Staff

    Reviewed Oct. 29, 2022

    The Freedom Debt Relief Program has been very helpful in getting my program down into a Goal to become Debt Free, save some money, accomplish it in Forty Eight months or less. It is a good feeling to have a plan that is able to walk me through that!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Reviewed Oct. 29, 2022

    Did not particularly agree with the decision on the law sue. I put my trust in Freedom Debt Relief and they drop the ball. I was told a settlement was achieved but come to find out someone in your office drop the ball allowing for sue. No blame was placed on the company for their mistakes. It looked like I was guilty. I accept that the debt was my responsibility

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Willie, we are very disheartened to hear that you feel this way and we want to reassure you that we do value and care about our clients' needs. We apologize if you have not been made to feel that way and we take your feedback seriously.

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    Customer ServiceStaffBilling

    Reviewed Oct. 29, 2022

    Great customer service, great experience, great service. Would definitely invite friends to do this and to anybody that feels there no way out of credit card problems. There's always a way out and solutions to your problems. Freedom Debt Relief can help you thru it. All you have to do is call

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chris, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Reviewed Oct. 28, 2022

    Yes definitely I will recommend my friends and family. Team FDR really make me feel a family too. I’m closer to a debt free now. My creditors are no longer bothering me. Thank you from the bottom of my heart. KUDOS to Team FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Norma, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    StaffBilling

    Reviewed Oct. 28, 2022

    Since my job transfer went sideways in June 2022. I was barely keeping up with minimums due each month. With the help of consolidation. My payments have been cut in half. Allowing some financial breathing room, which means I can squirrel away some money as well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sean, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Customer Service

    Reviewed Oct. 28, 2022

    I am not getting any response to my inquiries that I submitted via email two weeks ago. They were emails with additional information for other debts. They were sent to the customer service email they gave me, I am so disappointed. Very disturbing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Kathy, we are sorry to hear about the delay in response. An account specialist will be reaching out to you soon.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 28, 2022

    They have helped me a lot. Excellent customer service. They talk to you about how it works and keep you up to date on how it works. Also you have the dashboard. If you have any questions you can call and talk with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ann, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Billing

    Reviewed Oct. 28, 2022

    I’ve had a seamless process and I just ensure the payment amount is in my account. I may be paying a higher fee, but Freedom Debt handled the entire process; thus far I have paid 2/4 and steady on track to completing the others. If you’re willing to start paying off credit cards, I recommend Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Towana, we are thrilled to see your program and process go smoothly and effectively. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.

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    Customer ServiceStaff

    Reviewed Oct. 28, 2022

    Makayla was simply put...amazing! She took the time to listen to my concerns and researched to make sure the information she gave me was accurate to the best of her knowledge. It was a pleasure speaking with her and she is definitely an asset to your customer service team!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Krista, it's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

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    Customer ServiceStaffBilling

    Reviewed Oct. 27, 2022

    Where I only saw credit card bills, non stop calls and had no way out, until I came across FDR. Thanks to them I have been gradually improving my credit and lowering my credit card balances. Thanks to them I regained that peace of mind. Their Service is immaculate, their teams are professionals and great people. Thank you!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christian, we applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.

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    StaffBillingLoan Process

    Reviewed Oct. 27, 2022

    I discovered Freedom Debt Relief while looking for a way to get enough money to consolidate my credit cards. Because my debt was so large no one wanted to loan me money. Then I found Freedom Debt Relief. I turned everything over to FDR and started making one manageable payment a month. FDR helped me reduce my debt in a fraction of the time. If I had continued to try to just pay the minimum I would still be drowning in debt for years to come. I'm so happy I used this service to correct my bad spending habits. Thank you for helping me gain financial freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Vickie, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We look forward to your continued success!

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    Customer ServicePricePunctuality & SpeedBilling

    Reviewed Oct. 27, 2022

    So easy to set up and enroll new debt. Settlements come quick and are very easy to approve. Easy to contact on phone or email. Payments are affordable and taken directly out of account which makes it easier to make on time payments. Questions are answers quickly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Randie, we are excited to see your progress, rest assured we will continue to work hard to get you the best savings possible!

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    Customer ServiceOnline & AppStaff

    Reviewed Oct. 27, 2022

    Just started a couple of months ago, so not really sure, how it’s going to work out but you have negotiated one settlement. Getting a lot of phone calls that are kind of frustrating, everything else seems to be going ok, the website is easy and keeps you informed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ben, we are excited to work with you towards your brighter financial future! We understand creditor calls can be frustrating, we urge you to log into your dashboard to explore resources provided to take these calls. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServiceStaffEase of Use

    Reviewed Oct. 27, 2022

    Explain everything so we understood it, very nice and courteous on the phone and walked us through every step in the sign up procedure. Have maintain communications with us, client dashboard is easy to use and understand, I felt relief after talking with them about actually seeing a light at the end of this tunnel.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terry, thank you for giving our team the opportunity to earn your trust, review and recommendation. We look forward to your continued success.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2022

    The Representatives at Freedom Debt Relief have excellent customer service skills. I am very satisfied with the service I am receiving. The representatives are very courteous and respectful. They always make sure that I all my concerns and questions have been addressed before I end the call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Imelda, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!

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    Customer ServiceStaff

    Reviewed Oct. 26, 2022

    FDR is well organized, and the customer service is best there is. Feels like a whole family is helping you. Can't thank you enough, FDR. Have recommended FDR with some of my colleagues that are experiencing financial hardship. More blessings, FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul, thank you for being a part of our freedom family! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2022

    They works in team, they are very professional people, faster solutions, when you call them, they try to help you soon. Constantly communication whit us, helping all the time quite paperwork. I’m very happy to choose them

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Susana, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!

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    BillingRates

    Reviewed Oct. 26, 2022

    So far I am very excited about the way my journey is going on getting rid of high interest credit cards I on my could never pay off. Thanks to Freedom Debt Relief. I see a chance to doing so. So far I am very please with the ways things going. Excited

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Stephan, we are excited to work with you towards your brighter financial future! Rest assured you are in good hands and we will be by your side through this journey!

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    Punctuality & SpeedStaffEase of UseCommunication

    Reviewed Oct. 26, 2022

    I would definitely recommend FDR to a friend. Their management of my situation has been EXCELLENT. They keep me informed of changes in my situation. FDR promptly notifies me of settlement offers. Their dashboard is very user friendly. I highly recommend Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robert, thank you for giving our team the opportunity to earn your trust, review and recommendation. We look forward to your continued success!

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    Billing

    Reviewed Oct. 26, 2022

    FDR made it really simple for me to get rid of debt and even reduced my monthly payment compared to another company I was working with by half. The program is a no failure to getting rid of debt. I would recommend this company if you are trying to get rid of your debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Gladys, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future.

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    Punctuality & SpeedStaff

    Reviewed Oct. 26, 2022

    I am happy how fast the negotiations are coming with my accounts. Thanks Freedom Debt relief for helping me out with my credit getting back on track, because one day myself and my husband would like to buy a home. That is something I have always wanted so I can leave something valuable for my kids and grandkids

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Laretha, we are excited to help you achieve your goal of becoming debt-free. We are honored to support you in your journey!

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    StaffTransparencyHonesty & Transparency

    Reviewed Oct. 26, 2022

    I was never told anything that didn't happen. All of the recommendations were open and honest. Everything is upfront. They guide you and keep you up to date on all phases of your solutions. They make it easy for those who are apprehensive of this service.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maureen, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief.

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    Billing

    Reviewed Oct. 26, 2022

    WORK OUT WELL FOR Me. If you are having trouble with making your credit cards payments l would recommend them to a friend or just anyone friend or not and that just about sums it up. So if you are in need they will be there for you no

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi James, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are excited for your new debt-free future and we will continue to be a source of support for you in the future.

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    Reviewed Oct. 26, 2022

    So far, satisfied. I have seen my credit score has increased. Glad when it's over! The amount of 179.00 is very hard on me being disabled, on a low income of SSD. Would like to increase deposits but, at this time I can't. It would cripple me financially.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Deborah, we understand rimes are difficult for you and we are very proud of you for your efforts in your journey to financial freedom. We look forward to your continued success.

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    Customer ServiceOnline & AppEase of Use

    Reviewed Oct. 25, 2022

    Everyone has been communicating very well with me. I get emails every day or every few days and has been keeping me in line as far as next steps etc and enrolling new debt. Also, your website is very easy to use.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gwen, we are happy to hear that our customer service team is keeping you updated. We urge you to continue to use your dashboard and please let us know how we can continue to support you.

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    Price

    Reviewed Oct. 25, 2022

    I was never told about a settlement fee once the creditor agreed to lower my total fees due. Now I lost an additional $600 that could have went directly to the creditors. Instead of settling for $3300, I have to pay $1500 more to Freedom Debt Relief and I was never made aware of this additional charge.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, we understand your frustration. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. An account specialist will be reaching out to go over your agreement.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2022

    to relief from debt! Everything has been very professional. As embarrassed as I've been in this position I have myself, your staff has made me feel very good about where I am headed. The way this was done over the phone was so easy and the emails have been generous. My "counselor" has even answered texts direct to her regarding my questions. Sometimes I don't think of things right at the time we talked. Very helpful and like I said, looking forward to getting myself back on track

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Patricia, it is very rewarding to hear how comfortable you have been working with us. We understand our clients need support during these hard times, and guiding you on your journey has been an honor.

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    Staff

    Reviewed Oct. 25, 2022

    Efficient. That’s one word I would use to describe this experience. FDR has enough experience to have built a very smooth running system which literally prepares you for what you encounter. They are there to offer support anytime and they are very kind and friendly. They have walked me through every step and my first debt has already been settled!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amy, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for choosing FreedomPlus to reach your financial goals.

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    Staff

    Reviewed Oct. 25, 2022

    Very happy with this program and all the help you have given me to help resolve my debt! I would highly recommend this program to anyone!! It has helped me in so many ways and I am finally able to relax with my debt!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jordan, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions.

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    Customer ServiceStaffBillingTransparency

    Reviewed Oct. 25, 2022

    Any time I have called the customer service has been excellent. I recently had an experience with a bill that was forgiven and your staff helped me work through the letter and updated our account. We appreciate the time he took.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!

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    BillingLoan Process

    Reviewed Oct. 25, 2022

    Freedom Debt handled things very well and I really had no headaches through the whole ordeal. It was a great experience. Once I contacted them, I gave them all the debts that I had and they began the negotiation with the debtors. As they settled, they sent me messages to let me know. They also told me what the payments were going to be. As far as Freedom Debt Relief goes, as of June of last year, I finished that part of it. With the remaining debt that I had, Freedom transferred it over to Consolidated Plus. They set up a loan so that they could pay off all of my debts and I have about eight months left of making the payments to Consolidated Plus. Working with Freedom took a ton of pressure off my shoulders. I'd tell others to sign up with them and put all their trust in them. They'll handle it very well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Donald, we are very happy to hear about your success in our program. We are honored to earn your review and your trust!

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    Staff

    Reviewed Oct. 24, 2022

    I really love the job that y'all are doing. When I have a question about something the representative is very patient and kind. And knew how to help me or find the answer that best for my question I asked.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lula, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!

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    StaffBilling

    Reviewed Oct. 24, 2022

    My husband and I are very satisfied with the debt relief program we just completed. Very professional staff and services. We would recommend this program to anyone needing relief from their debts. We were drowning in debt. Freedom debt relief took all our debts, combined them all into one payment we could afford. We completed all the payments and are happy with the results from the program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Vickie, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.

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    Punctuality & SpeedStaffBilling

    Reviewed Oct. 24, 2022

    After overwhelming credit card debt and a divorce, I was at a low point. Freedom Debt Relief helped me change my life for the better! 3 years later, I am free of credit card debt and looking towards a better financial future!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing your story with us, Spencer! We are honored to be your solution to financial relief! We look forward to your continued success!

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    Customer Service

    Reviewed Oct. 24, 2022

    I’ve been in the program 5 months and finally got 1 creditor settled. I’m hoping they are talking and working with the remaining creditors so they know I am with Freedom Debt. I’m still getting phone calls and mail regarding my delinquent accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Linda, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.

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    Staff

    Reviewed Oct. 24, 2022

    Great. Thank you for your help with my financial situation. Thank you again, I would definitely recommend to friends, if having financial hardship and they need to go with Freedom Debt Relief. Thank you for helping me out. You guys are great. Thx.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alfredo, we are honored to partner with you in your journey to financial freedom! Please do not hesitate to reach out to us for updates about your program!

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    Staff

    Reviewed Oct. 24, 2022

    I am so happy that this program could help people like me. I could sleep better knowing that my debt will be clear and my credit report will get better. Wow is great. Thanks. You keep on the good work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carmen, thank you for sharing. It makes us happy to hear that we have been able to help relieve some of the stress you were feeling. Rest assured you are in good hands, please do not hesitate to reach out to us if you have any questions.

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    Punctuality & SpeedStaff

    Reviewed Oct. 24, 2022

    Since the beginning I have had no problems. They have been very helpful. Any worries or problems they work with me fast and easy. I was so scared to start using Debt Relief but it has been a life saver.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Yolanda, we are so happy to hear that you we have met your expectations. Please let us know how we can continue to support you. We look forward to your graduation!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 24, 2022

    I have gotten the best service from Winthrop. He has been very patient with me. He has went through the process of this program and explained it to me very well .. and when I needed him to call me back he was on it.. I got call back right away. Thank you for treating me with such great respect. I will refer this company to everyone that needs debt relief. God bless you all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Georgenia, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

    Verified purchase
    Customer ServiceStaffBillingTransparency

    Reviewed Oct. 24, 2022

    Updated on 09/07/2023: I was in heavy debt and barely keeping my head above water! Freedom Debt Relief helped me come up with a workable solution, and has faithfully answered questions/concerns throughout the entire process! Going with FDR was the best decision I ever made and I will soon be out of all debt!

    Original Review: I was in heavy credit card debt, and started researching ways to help resolve my financial burden. I had heard of Freedom Debt Relief but never thought I would need such a company. After checking all reviews of FDR, I gave them a call. It was the best call I ever made, and Freedom Debt Relief has traveled right along beside me during this journey to end my debt once and for all!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dorothy! We love hearing stories like this - thank you so much for sharing with us! We appreciate you trusting us and are so thankful that you chose us to accompany you on this journey. Keep up the great work - we can't wait to see you graduate!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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