Freedom Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
Filter by Rating
- (25,798)
- (4,210)
- (1,650)
- (1,194)
- (1,640)
Popular Mentions
- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 19, 2022
Very pleased with the knowledgeable assistance and respectful treatment from every person at Freedom Debt Relief who I've corresponded with. They have made a precarious and stressful situation much more acceptable and tolerable than I thought it would be. Thank you Freedom Debt Relief, I know it's not over yet, but I'll get there with your guidance!
Hi Diane,
So glad you you are feeling respected and knowledgeable during this process and are getting more than you expected. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 19, 2022
My overall experience with FDR has been exceptional. I am kept up-to-date on a regular basis and everything is explained in an easy to understand manner. I highly recommend to anyone who needs financial help. Payments are affordable and I’m a happy customer.
Hi Petra,
Glad we could provide you exceptional service and keep you up to date. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 19, 2022
Setting up and setting up the allotment to settle the debt. I write to them and they respond to my questions. Keep me up to date on what bill is paid and how much it was settled for. I am hoping to keep up with this program, I should have done it years ago to straighten up my debt, I was stuck with cheap vehicle because of my credit score, and this program helps my score.
Hi Yolanda,
So glad we can assist you in a timely manner with all your questions and concerns. We are happy you are seeing the results you want. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 19, 2022
I am paying my bills. It is just the help I needed to arrange that for a lower payment. I went to being in so much debt paying 800 plus credit card and loan payments to 500 a month flat. Big big relief!
Hi Angel,
So glad we could help lower you monthly payment to something more manageable. Glad to see how helpful this program is for you, thanks for choosing Freedom Debt Relief.
Reviewed Dec. 19, 2022
Thank you FDR for help me get my debt back in order. Let’s continue to get the job done. You been an big help to me. I will tell others about y’all. I wish I would have got in contact with y’all sooner.
Hi Anthony,
Thank you for letting us help you and be there for you. Congrats on being debt free and thanks for choosing Freedom Debt Relief.
Reviewed Dec. 19, 2022
Freedom Debt Relief has helped me so much in the past years getting my credit back together. I have not had one problem. Amazing service. Everyone has been so professional and accommodating. I tell my friends all the time to come to you guys if they have any debt problems.
Hi Cassandra,
Glad we could accommodate to your needs and be there for you in your time of need. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 19, 2022
Freedom has been a great source of encouragement, financial guidance and hope as they help me with a debt that was insurmountable. They are very knowledgeable and have answered all my questions. I wish the process was over but am thankful for their efforts.
Hi Ann,
We appreciate your feedback and are glad to always encourage your and help guide you in the right direction. We are always more than glad to assist you with any questions and concerns you may have via phone or email. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 19, 2022
I was very worried when I signed up with Freedom Debt but after a few months into the program I was very comfortable. The representatives are so good and informative on what they are telling you. My graduation date was set for 2024 and I graduated 2 years early. Be consistent with your payment and they will do the rest for you. I’m glad I joined freedom debt relief and now I am debt free! Thank you freedom debt relief.
Hi Tamika,
Congrats on being debt free and thanks for taking a chance on Freedom Debt Relief. So glad we could help you through this journey. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 19, 2022
I'm just getting started. The people I have spoken to were very helpful and gave me good advice on how to proceed. Looking forward to how the future will look for me. I can't deal with this alone. I'm happy Freedom is here.
Hi William,
Welcome to the Freedom Family, we are so happy to hear you've received helpful and good advice on how to move forward toward debt freedom. We look forward to working with you throughout this process, thanks for choosing Freedom Debt Relief.
Reviewed Dec. 18, 2022
Everything has been good from the start. It was somewhat shaky for me at the start, but I have managed well. All is well! The end is near, looking forward to the end coming soon, and being able to go on without making any crazy decisions about credit from now on. Thanks!
Hi Marion,
Glad to hear things are improving for you and this overall has been a good experience so far. If there are any questions and concerns we can assist with, please don't hesitate to give us a call at 1-800-655-6303 where we are available 7 days a week.
Reviewed Dec. 18, 2022
There are groups out there that are willing to help you. Freedom Debt help me out and they can help you. So look into them and listen how you can get out of debt. From the beginning to the end they answer all your questions and how to get to graduate early.
Hi Wayne,
So glad we could help you and answer all your questions. Congrats on being debt free and thanks for choosing Freedom Debt Relief.
Reviewed Dec. 18, 2022
FDR is a great debt relief program. I have been in the program for a short period and so far one of my debts has a settlement. That debt was settled in 3 months. I highly recommend that anyone go with FDR. Do wait too long. You can be out of debt sooner than you think.
Hi Peggy,
So glad this program is working well for you and you are pleased with the timeliness of your accounts being settled. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 18, 2022
Was looking for an opportunity to get back on top looked at several and none worthy or credible and thru AARP came across FDR they have proven themselves in many ways throughout this experience. Very happy in all areas of service.
Hi Rachel,
We are so happy to hear this has been the best fit for you and is working to your needs. If you have any questions or concerns, we are available 7 days a week at 1-800-655-6303.
Reviewed Dec. 17, 2022
The contact was super helpful and knowledgeable about the subject of credit cards and how to get them paid off in a timely fashion. The follow up calls were nice and informative, everyone was very informed and courteous. I enjoyed talking to them and they gave me hope for an easy way to get out of credit debt. So I can buy me much deserved new car.
Hi Nicholas,
So glad the advocate was very helpful and knowledgeable. I hope this process remains easy all the way through to your debt freedom. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 17, 2022
They have did an excellent job helping in a tough situation. They were kind and understanding of the situation I was in. It was very simple and an affordable way to help take care of your debt. They are the best!!!
Hi Beth,
Glad we could help and be understanding, we are happy to help you come up with an affordable way to handle your debt. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 17, 2022
The customer care was amazing. I felt Shame to need this help because it made me feel irresponsible. But after talking through my issues with my consultant, I didn’t feel like a failure anymore. Very helpful and explained the process including the downsides, but assured there was good on the other end.
Hi Helen,
So glad we are able to help and make you feel more confident in yourself and current situation. Just remember you are not a failure, and you are not alone. We are here for any questions or concerns and are available 7 days a week.
Reviewed Dec. 16, 2022
My contact Ben is more than helpful and always nice.. love the program. I would recommend anybody with multiple debts and in deep use this program. In 2 years at no stress, I'll be debt free. Thank you FDR. My life can go back to being awesome again and start on getting my credit back on track.
Hi Donald,
Thank you for your feedback, we are glad to hear how much you are loving this program. Thanks for choosing us to help on your journey to being debt free.
Reviewed Dec. 16, 2022
Everyone, from the very beginning has been so very kind and helpful. Any questions I have has been answered in a timely manner and in a way I understand. I would recommend Freedom to anyone who, like me, found themself drowning in credit card and high intrest rate debt.
Hi Elizabeth,
We're glad to hear that your questions are answered and everyone has been helpful and kind. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2022
Bad customer service, the system do not updated recent information after a week of last payment. Payment never went thru on time and I lost one negotiation and lost money, I had to start a negotiation from 0 again and pay more money, this company is not honest and I won’t recommended to any person who has debts because I was suppose to received help and not to be overcharged if it wasn’t my fault.
Hi Eddy,
We are sorry to hear you have had an unpleasant experience, a member experience specialist will be reaching out to you shortly.
Reviewed Dec. 16, 2022
So far they have been very informative in keeping me up to date with my progress in this program. They have been patient and kind when speaking with me. If I questions they are easy to respond. The wait isn't long to return calls or emails. I'm very glad for that. Dashboard keeps me up to date with my account. Short respond.
Hi Beverly,
Glad your experience has been good so far and you feel well informed. If you have any questions you can't get answered through your dashboard, we are available 7 days a week via phone or email to help.
Reviewed Dec. 16, 2022
Too early to tell. So far has been great. Helpful on phone and email. They stay in touch with via email. Very friendly and helpful on phone. Helping me with my bills is going to be great. I’ll be able to sleep again.
Hi Roger,
Glad your experience so far has been helpful and the advocates you have spoken with have been friendly and helpful. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2022
I wish I could fully express the relief that I felt as soon as I started to see negotiations beginning on my debt. I am excited to work through this entire process with FDR and watch my debt and stress disappear. Honestly, the best decision I have ever made!! Thank you, FDR!!
Hi Heather,
So glad your are beginning to get some relief and peace of mind. We are glad you picked Freedom Debt Relief for your debt resolution program. If you have any questions or concerns we are available 7 days a week.
Reviewed Dec. 16, 2022
Helping with my financial debt. They are making it easier to breathe money wise. Less stress when it comes to my creditors and helping me on how to handle everything. Also, they have very good customer service and the hours they have make it convenient to talk to someone if you have questions.
Hi Kimberly,
We are glad to hear that this program and our assistance is easing your stress and helping you manage a bit better. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2022
I am so glad helped me get out of debt. Freedom Debt Relief came to my life and did such a great job to help me take the burden off of me. I would recommend this to everyone that finds themselves in major debt. I not depressed over my debt anymore.
Hi Karen,
We are happy to lift the burden and help you out. Thank you for trusting us to be there for you in the time of need. Glad things are looking brighter for you, thanks for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2022
Updated on 03/11/2024: I have to say I am upset about the amount of time it has taken to get my First Florida Credit Union accounts to be settled. It seems to be yet another 6 months until the final settlement will be finalized, and I am trying my best to not care that my credit plummeted 84 points as they keep dinging it with their collection agency.
Original Review: Called to report that I submitted letters from First Fla via email. Was advised to submit 534.00 to get account updated and to use Dashboard to submit letters as they are sent instantaneously to file. Rep was professional and kind.
Hi Valerie,
Glad to hear the process was quick and easy for you. I hope all your interactions remain this way. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2022
I have only just started the program. Hard to give an accurate account of how great or not the program is. I will be happy to add to this later. So far everyone has treated me very nice. Hopefully this will work out just the way it should. Thank you.
Hi David,
Thanks for your feedback, glad you have been treated well. We hope the rest of this experience is positive and works out for you. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2022
Everything with Freedom Debt Relief has been great so far! They have walked me through all the step and have answered any questions I might have. They have already settled one of my debts and I have only made a few payments so far!
Hi Brandy,
So glad to hear your experience so far has been great and we have already settled one of your accounts! Thanks for trusting and choosing Freedom Debt Relief.
Reviewed Dec. 16, 2022
Freedom Debt Relief help so much and I can ask my friend and family about this program. It’s good to have. They help you with your debts anyone has. I was responsible for what they were doing help me with my debt.
Hi Patricia,
Happy to hear you had a good experience and felt in control of your debts. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2022
Customer service personnel was helpful. His name is Tim. He explained very well. I understood everything. Hopefully this will help me a lot. Steps were clearly conveyed. Process was clear to my understanding. What a great experience. He was thorough. Thank you for everything. I just wished that this is a legit program.
Hi Edna,
We are so happy to hear your experience was clear and thorough. We hope the rest of the program and all of your interactions are pleasant and exactly what you need. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 15, 2022
I was a bit apprehensive at first. I’m sorry I didn’t do this earlier. I’m glad I finally decided to take advantage of this service. My credit score is moving up and I’m not so strapped every month. I now have breathing room.
Hi Henry,
So glad you took a chance on us and it has been working out for you and giving you some breathing room. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 15, 2022
Recommended by me and my spouse. Getting back on track while repaying our debts. Helped immensely throughout the process. Easy to access information on all accounts and their status. Reliable company. Recommended by a close relative who had a similar experience.
Hi Mary,
Glad we could be reliable and helpful during this time for the both of you. Thanks for entrusting us to help you on your journey to becoming debt free. If you have any questions or concerns we are available 7 days a week.
Reviewed Dec. 14, 2022
If you're considering bankruptcy check them first. My debt was more than $40,000. I'm almost done paying it in the estimated time. Everything worked as expected. Please include in your plan the legal help if you think you will need it.
Hi Vilma, this is wonderful to hear! We are so happy that you have been successful in your program and want to thank you for trusting us!
Reviewed Dec. 14, 2022
I am very happy with the customer service I have received, and I am so looking forward to my graduation. I am actually in process of earlier graduation. Plan on paying off before new year. This process has been pretty much hands off on my part. Thank you again.
Hi Daniel, thank you so much for taking the time to review your experience with us and we want to congratulate you on your success, you are so close to being debt free! Keep up the great work, we wish you the best.
Reviewed Dec. 14, 2022
We've been pretty happy so far. We would like to know why our extra $100.00 a month hasn't shortened our timeframe. We may be able to increase by another $50.00-$100.00 in 2023. We won't if it isn't going to change anything.
Hi John, thank you for reaching out to us. We are so happy to hear that you are happy with your services so far and we would be happy to have one of our account specialists reach out to you in regards to your question regarding your deposit. our Client Services team is also available 7 days a week to discuss your program progress, feel free to give them a call 1(800) 655-6303.
Reviewed Dec. 14, 2022
Freedom Debt Relief was the best thing that I decided to join. Before making my decision to be a part of this program I did my research and I must say I’m a very happy camper. Their customer service is outstanding, customer friendly and most of all knowledgeable. Thank You. Thank You. And I have gotten settlements already
Hi Tawana,
Glad we could provide excellent customer service and answer your questions and concerns. If you have any other questions, we are available 7 days a weeks to answer them at 1-800-655-6303.
Reviewed Dec. 14, 2022
I would recommend Freedom to my family and friends. They are helping me to reduce my credit card debt at an affordable rate. This takes a big load off of my shoulders to know that I will be out of credit card debt at a reduced cost tome. Thank you.
Hi Loraine,
Glad we could help carry the load and bring some peace of mind to you. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 14, 2022
For me this was an excellent program. The payments were fair and within my budget. When I first started, the representatives were very helpful and answered all my questions. I like the ease of being able to log on to the website.
Hi Ana,
Glad we could help you and provide you a fair and maintainable monthly payment to resolve your debt. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 14, 2022
I have been so happy with their service. The calls have stopped and you guys have been great about working with them to get a good payment. The stress is off with have big you guys at my side. Thank you so much.
Hi Johanna,
We're happy to hear that the calls have stopped and we could help relieve some stress. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 14, 2022
This program really helped me with my debt, it took so much stress out of my life and what’s amazing is it’s one bill a month. Thank you Freedom Debt Relief. I would still be struggling if it wasn’t for your company helping me.
Hi Lila,
Glad we could take some stress away from you, thank you for choosing Freedom Debt Relief for your debt resolutions.
Reviewed Dec. 14, 2022
This program is wonderful, I would definitely recommend to my family and friends! This program provided me with peace of mind just knowing that they would take care of everything and deal with the creditors. It was a super easy and painless process and I am so grateful to have found it.
Hi Elida,
Glad we could provide you some peace of mind and could take over dealing with the creditors for you. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 14, 2022
So far everything seems to be going as planned. Three-year process but well worth it. I have one more year left and all debt should be resolved. Thanks, appreciate everything you do to help resolve debt for people. Thank you again!
Hi Angela,
You're almost there and we couldn't be more than happy to have helped you. If you have any questions or concerns, don't hesitate to reach with any questions or concerns, we are open 7 days a week.
Reviewed Dec. 14, 2022
It's quite a journey with FDR, they are with you every step of the during your debt consolidation. They encourage, defend and also guide to see that you got the best deal in offsetting your debt. It may take a while but keep your head up. The light is just ahead through the tunnel. Thanks FDR.
Opeyemi
Hi Opeyemi,
Thank you for your feedback, we are so glad we could be there to encourage and defend you through this process. We are happy we could bring you to the bright end of that tunnel, thank you for choosing Freedom Debt Relief.
Reviewed Dec. 14, 2022
From the moment you are in the program they help you every step of the way. From you making your 1st deposit all the way to your graduation date. If there is something that you don’t quit understand they will take the time to explain it better. They will combine all your debt together to where you make 1 payment and get you on track to be out of debt in Little as 24-48 months. I just graduated. I did extra deposits to be able to achieve that goal.
Hi Joseph,
Congrats on being debt free! So glad we were able to help you each step of the way. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 13, 2022
I have received friendly and knowledgeable service.
Hi Robert,
Glad we could meet your expectations and assist you. We are always happy to take the time and discuss your account and answer any questions you may have. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 13, 2022
The customer service, advice and knowledge I've received from Nicole has been spot on from day one. Only 4 months in and my 2 biggest loans have already been settled. Only a couple more to go and I'll finally be debt free!
Hi Lee,
So good to hear that you feel well informed and taken care of. Congrats on those two accounts being complete, we're almost there! Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 13, 2022
The process works well, however it does take a little longer than I would like. The staff is very responsive and easy to work with. Would recommend this company to others. It was very easy to set up the account and they continually keep you informed as to what is going on.
Hi Patt,
We understand this process can take awhile, we try to work as quickly and efficiently as possible. Thank you for being patient while we work your accounts. If you have any questions or concerns, please don't hesitate to call us at 1-800-655-6303 or email us at support@freedomdebtrelief.com
Reviewed Dec. 13, 2022
I'm very pleased with the help I'm getting. I'm not getting as many calls as I used to. It's nice getting notifications of what's been settled and what account is being worked on to get settled next and the time frame of when it's expected to be settled.
Hi Michelle,
We are happy to hear you are please with the timeliness of our process and that you aren't getting as many calls as previous. We hope to continue pleasing you during this program time. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 13, 2022
I have had nothing but a positive experience with Freedom Debt Relief. They take my monthly payment and negotiate relief with my debts. Even though they appear expensive, they appear to be very much worth the money spent to get these bills handled.
Hi Susan,
Glad to hear your experience remains positive thus far. We appreciate you trusting us through this process. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 13, 2022
I was falling further into debt because of the pandemic. I had seen an ad for Freedom Debt Relief and decided to give it a shot. I am so happy that I did. They gave me a monthly payment that was significantly less than my minimum payments combined. I would definitely recommend this program.
Hi Melissa,
So happy we could be of help, we know the pandemic hurt a lot of people so we're glad to be of assistance. Thank you for trusting Freedom Debt Relief.
Reviewed Dec. 13, 2022
I am very pleased with the progress of paying out my credit cards debt, FDR is really saving me unwanted stress from bill collector calling me nonstop. And I'm very happy with the experience. It's not an fast process but they are very accurate with the job they are trained to do and I really thank them for that.
Hi Dianne,
So happy to hear we could relieve some stress during this process. We appreciate you allowing us to help you on this journey. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 13, 2022
The company is great at negotiating the balances down. I’ve had great responses to that. I’m waiting for my score to improve. I wish I could’ve gotten the loan they said I qualified for. That’s the only thing that disappointed me. I wanted to graduate sooner.
Hi Michael,
Thanks for your feedback, sorry we couldn't get you approved for the loan, however we are happy to hear you are please with the service on resolving your accounts. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2022
Everything is going really good and they have been really great. I would tell more people about the company. They really stay on top of everything and work hard on getting things done. I am really happy with everything they have done for me.
Hi Michelle,
So glad your experience has been good and you are happy with how the process is going. If you have any questions, we are more than happy to help and can be reached at support@freedomdebtrelief.com or at 1-800-655-6303.
Reviewed Dec. 12, 2022
Quick action in taken in helping me with my debt consolidation. Keep up the good work. With great staff helping you through the whole process. Be able to rest assured I will be debt free. No more annoying calls from debt collectors.
Hi Greeen,
Thank you for your feedback, we are more than happy to be here to help through this process. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2022
Would highly recommend to a friend. The program helps a lot and is easy to understand. The customer service is very friendly and helpful also. I would even recommend to family. The program also helps with making payments easy. My rating is a 5 star.
Hi Jason,
We are happy to hear this experience has been easy and helpful for you. Thank you for choosing Freedom Debt Relief for your debt resolutions.
Reviewed Dec. 12, 2022
They seem to care and have all my best interests in mind. The gentleman that has been helping me is amazing. He makes sure to give me all my options and then makes sure that I understand what they are.
Hi Christopher,
Glad to hear your time with Freedom Debt Relief has met your expectations and the advocate you are working with is pleasant. We appreciate the feedback, thanks for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2022
When I first contacted, FDR I was nervous as I had no idea of how the program worked or how it would help. I am so glad that I signed up because it has been a very positive experience. All the personnel I have talked to have been very helpful and understanding. A couple times that I have had questions, I've written to Customer Service and they have gotten back with me promptly and dealt with the question I've asked. I would highly recommend this program to anyone that could use their services. The best thing about this program is that my debt is going down and I'm not incurring any new debt. Thank you Freedom Debt Relief!
Hi Kathleen,
So happy this experience has provided you some confidence and relieved some stress. We are more than happy to assist with any questions and concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2022
From 2018 through 2022, I have trusted FDR to professionally guide me through the process. To finally achieve "graduation" is a welcomed achievement! Along my journey, I have met courteous service representatives who have guided me every step of the way. Thank you!!!
Hi Denise,
Yay, congrats on officially being debt free! It was a pleasure assisting you and we hope nothing but the best for you. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2022
I am really pleased with everything they’re doing for me and helping me get my credit cards done and get them down to a lower rate and I have been getting them paid off and I’m happy with the payment every month.
Hi Kimberly,
Thanks for your feedback, we are more than happy to assist you on the road to being debt free. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2022
They are doing a great job with helping me get my debt down would recommend them to family and friends. They keep me updated on all their work they do for me, I’m very pleased. I am very happy with my results so far.
Hi Shawne,
So glad we are meeting your expectations and you would recommend us to loved ones. We are here for any questions you may have 7 days a week via phone and email. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2022
I'm just so grateful that you guys are helping me to get on the right path to get debt free. Even though sometimes I have to modify my payment but thank you for sticking with me. I greatly appreciate it.
Hi Johann,
Thank for allowing us to go on this journey and help you. We know it isn't easy, but it is possible. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2022
Anytime I had a question, the response was great. Whether it was by email or on the phone, I always heard back. Everyone was so friendly and helpful and just wanted to help and wanted to help me succeed. I would recommend this company to anyone feeling like they are drowning in debt.
Hi Denise,
Thank you for your feedback, we are so pleased to hear that you feeling confident in our help and timely responses. We appreciate you choosing Freedom Debt Relief for your debt resolutions.
Reviewed Dec. 12, 2022
This program have been a life saver for me! So far all is good. I'm so thankful all the representatives for Freedom Debt Relief are PROFESSIONAL! Plus they communicate very well to make sure all the procedure is operating correctly!! I'm very satisfied!! Thank you FDR!!
Hi Ray,
We are so happy to hear this transition into the program is going so smoothly thus far. Just remember we are available 7 days a week for any questions or concerns you may have. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2022
FDR helped me settle one of my creditor and I am looking forward to get all of it settled. It is a big relief getting helped from FDR. FDR does not only give me relief, it gives me a peace of mind knowing they are here to help me with questions.
Hi Alvin,
Happy to hear you are getting peace of mind while we work together on getting your debt resolved. Thank you for trusting and choosing Freedom Debt Relief.
Reviewed Dec. 12, 2022
Well I get a mail about debt relief. My friend told me, "They rated D don't go for them," so I went on google. I saw FDR so I went for them. I call and then my journey begins. I am been grateful. This program helps a great deal. I recommend it my friend.
Hi Anicia,
Thanks for taking a chance on us. We hope your entire experience remains positive and helpful. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 11, 2022
When Freedom Debt Relief contacted me there was no pressure with a simple thorough explanation of program. Anytime I had questions I was given precise and accurate answers I was not bothered by any creditors. I graduated from program early. What a relief, hoorah!
Hi Paul,
So glad you had a good experience and got all your questions answered. Congrats on being debt free! Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 11, 2022
I was skeptical at first but Freedom Debt Relief really works! I turned all my debt struggles over to them and as they promised it was taken care of. I couldn't be more satisfied with the results. No more harassing calls or threatening mail.
Hi Brent,
So glad to hear your are happy with the outcome and trusting us to help. Thanks for choosing Freedom Debt Relief
Reviewed Dec. 11, 2022
Since 2020 FDR has really helped me with my debt. Thanks to them I am almost debt free. I was close to $20,000 in debt but they negotiated and brought my debt to about half of what I owe. Now I only have one more account before I am debt free. Thank you FDR for your help. I really appreciate it.
Hi Josephine,
Congrats on almost being completed with your program and debt free. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 11, 2022
I have been very pleased with the program as I am just starting the process they have been in touch with me every step of the way. I am looking forward for to putting you this all behind me and starting a new life.
Hi Arthur,
So glad you are please so far with the process, we can wait for you to be completed and debt free! Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 11, 2022
FDR was a lifesaver for me. I was $16,000.00 in debt and engaged to get married. I didn’t want my future husband to have to worry about my debts. That was my responsibility. I had a good job but I had a lot of medical issues which involved deductible. Even though I was paying my credit cards I wasn’t getting anywhere because of the high interest I was paying. So I called FDR to see what they were about. They were so nice and understanding. They walked me through the process and I decided to let them help me. The biggest issue I had was that none of my accounts were behind but I would pay say $300.00 on a card and only a $100.00 went toward knocking my bill down. I was barely making it and not getting anywhere. So I agree to commit to a 4 year plan.
My accounts had to go to past due status and I started to get those calls which I hated. I am not a bad person so I wrote a letter to each of my creditors and gave them FDR information and it stopped. I paid my payment faithfully for 4 years. They handled everything else. They will work with you if you have an issue and they support you and show you where you're at each month. I would highly recommend them if you're over your head and struggling. Pick up the phone and start your new life. I have learned how to manage the cards I have. I don’t spend more than I can afford when I wanted new furniture or lawnmower. I only buy something if it was interest free for 48, 24, 18 months and I always pay over the amount due as it helps knock the bill down faster.
Word of advice. Paying the minimum is what will get you in trouble again. For example I bought a new washer & dryer on a holiday weekend. It was $2000. Minimum payment $39.00. Interest free 18 months. I pay $200 and it will be paid off in 10 months. None of those extra interest charges and always pay early. Never late. You can have a credit card but be responsible. I always ask myself, "Do I need it or do I want it." I can’t thank the FDR family enough for all their help and support. Because I had no one I could borrow money from. I don’t come from a rich family just ordinary people and I didn’t want them knowing I got myself in a pickle. So if you're that person who is overwhelmed and the burden is getting too heavy to carry alone call FDR. Your shoulders will feel lighter.
Hi Mary Kay,
First of all, WOW!! Your response is amazing and so powerful, congratulations on your fresh start. Thank you for choosing Freedom Debt Relief and congratulations again, on your success!
Reviewed Dec. 10, 2022
They listened and helped me without making me feel inadequate. Found a solution quickly that met my needs. They continue to send me information to explain and educate me so that I am able to prevent this from happening in the future.
Hi Carmelyn,
We are so happy to hear that you are pleased with the process so far, we want our members to know we are here to help not judge. Thanks for choosing Freedom Debt Relief, please reach out with any questions to support@freedomdebtrelief.com or at 1-800-655-6303.
Reviewed Dec. 9, 2022
I got help immediately from Freedom Debt Relief. I am so happy with the help in paying off my debt. I can now concentrate on just paying one bill instead of multiple bills. I can see my debt being paid off on a daily basis.
Hi Dora,
So happy we were able to help you right away. Our goal is to make things as easy as we can for our members. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 9, 2022
Updated on 08/29/2024: I am very pleased with having chosen FDR as the company to help resolve my credit card debts. They keep me informed of my progress as settlements are negotiated with the different credit card companies. Also, they're always willing to answer or clarify any questions or concerns that the clients may have.
Original Review: I just initiated the program so I am still getting familiar with all the information. I can honestly say that I feel good about doing the program and I am glad that everyone who has spoken to me has been very helpful.
Hi Alba,
Welcome to the Freedom family. If you have any questions regarding the information provided or the program details, we are free to help you 7 days a week. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 9, 2022
This experience could not be any simpler! A weight off my shoulders. A few minutes with a phone call and then simple updates with my dashboard. FDR makes it incredibly clear and easy to navigate and I know that I can always call if I have any questions at all!
Hi Bridget,
Glad we could help carry some weight and get you through to the other side. Our goal is to help make becoming debt free as simple and smooth of a process as possible. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 9, 2022
I am pleased with my decision on signing up with freedom debt relief, so far so good. Thanks guys. Nothing else to say at this time. I am still a new member. Hoping for a smooth ride until the end. Thank you for the help.
Hi Vicente,
Thank you for trusting us on this journey with you, we are here if you have any questions or concerns and are available 7 days a week to assist you.
Reviewed Dec. 9, 2022
Very pleased. Very happy that they were there to help me get out of debt. I would greatly urge anyone that is in debt and get ahead to use Freedom Debt Relief. They helped me more than you know. I can go ahead with my life not having to worry about all that debt and creditors calling me.
Hi Jeri,
Congrats on the new beginning and being debt free. We appreciate the feedback and wish you the best of luck! Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 9, 2022
I wish you could contact all the creditors and let them know you will be handling the accounts. This makes me feel like I just abandoned the debt. Thanks for your help but I believe this would be a plus.
Hi Monica,
We know it can be stressful in the beginning and waiting. If you like, you can tell them you are working with Freedom and not to contact you. We hope this doesn't make the experience in the program poor for you. If you have any questions or concerns, please reach out and a member experience specialist will be more than happy to assist you. We are open 7 days a week to assist.
Reviewed Dec. 9, 2022
Normally 85% of the time the representatives are very professional and quick to help with my questions. ONLY once the representative seem not able to answer my few questions. She put me on HOLD 3 times, wait time was about 3 to 5 minutes. I did not get upset. I did tell her I would call back that afternoon.
Hi Pamela,
We are very sorry to hear about the experience you had that day. We are always looking to get better and appreciate you sharing this feedback with us. A member experience specialist will reach out to you shortly.
Reviewed Dec. 9, 2022
Do not use this service. I did most negotiations with creditors since FDR would not contact them and once they reduced original debt they add there (fee) that makes the debt about the same amount as the original….please do not use this service.
Hi Joshua,
We are sorry to hear about your experience while in the program, a member experience specialist will be reaching out to you shortly to discuss your mentioned concerns.
Reviewed Dec. 9, 2022
I saw the advertisement and went to the website and someone called me right away. All my questions were answered and I knew right away they could help me in my situation with one of the three options that they told me about. I signed up that day and I’m on my way to getting my good credit back. Everyone at Freedom Debt Relief is so helpful. They guide you step by step along the way and teach you what you need to know so you can prevent mistakes from happening again in the future. Love Freedom’s team and I love this service.
Hi Teresa,
Thank you so much for your feedback, we are so thrilled for you on this journey to becoming debt free! Thank you for choosing Freedom Debt Relief for your debt resolutions.
Reviewed Dec. 9, 2022
My initial contact with Freedom Debt Relief was with a counsellor, who was very comforting and knowledgeable. I was taken through each step of the process and reassured that, for me, this was the right way to go about relieving myself of debt. Each step was explained, and what I might expect. I feel relieved at this point and am looking forward to the day when I am debt free.
Hi Jeanette,
So glad the advocate you worked with was able to put your mind at ease a bit. Please don't hesitate to reach out as we are always happy to assist with questions or concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 9, 2022
I had an awesome experience with customer service. Everything was explained very clearly. I was very happy with how I was treated. I am excited to get my debt taken care of. I may have bad credit for awhile but it will be worth it in the end.
Hi Janine,
So glad the process has been smooth and so clear thus far. This process can be tough but can be so worth it in the end! Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 8, 2022
My first payment was to be deducted from my checking account on the third of the month, the day my Social Security deposit arrived. I was very upset to see my first payment deducted from my checking account on the 2nd, one day earlier than I had agreed to.
Hi Carol,
We am so sorry to hear about this experience, a member solutions specialist will be reaching out to you shortly.
Reviewed Dec. 8, 2022
I really appreciate Freedom Debt Relief. They were absolutely the best help I could have utilized to help me get control and pay off my debt. They are very communicative and keep users up to date on their programs and payoffs.
Hi Karen,
So glad we could be of assistance to you during your time of need. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 8, 2022
I'm so grateful for Freedom Debt Relief. Thanks to them I'm going to finally be debt free. Because of debt relief my credit score is going to be in the 700 now. I would recommend this company to friends. Not only do they negotiate to your debtors but they are there for any questions or any help you might need.
Hi Hope,
Congrats on being debt free! We know it was a long process and at times probably tough, but you did it! Thanks for trusting us to help you on this journey.
Reviewed Dec. 8, 2022
I was very skeptical at first but this has been such an easy, informative process. I have been notified with every step taken. No decisions were made without my approval and knowledge. Communication is amazing and I have felt confident in letting your company take control of my finances.
Hi Kerri,
We're sure it can be an uneasy feeling in the beginning to trust someone else with your financial future. Thanks for trusting the process, we always want to keep you in the loop and communicate each step. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 8, 2022
Very easy to work with, very good with communication, keeps you updated all the way down the line, I know it may take a while but I’m looking forward to be debt free in a few more years thanks to Freedom Debt.
Hi David,
Thanks for your feedback, happy to hear your experience has been good and easy. The journey takes work and consistency, but we are here for every step of the way with you.
Reviewed Dec. 8, 2022
I felt so much better after talking with representative. She was very caring and compassionate. She took as much time as I needed to express my concerns. My stress level was so much better after I ended the call. Answered all my questions.
Hi Virginia,
So glad the advocate was able to assist you with so much care and help establish so relief for you. We are more than happy to help with any and all questions. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 8, 2022
I am very happy about debt relief program that you are helping with. I can't imagine that your company helping me with my debt situation. I am looking forward to the next move..even though I have problems with the latest modern internet issue. Your company still working with me. Thanks so much.
Hi Christine,
So happy to hear you are pleased thus far with the progress on your account. We are always here for any questions or concerns and can be contacted seven days a week at 1-800-655-6303 or by email at support@freedomdebtrelief.com
Reviewed Dec. 8, 2022
This whole process has been amazing and you are supported every step of the way. From my initial financial planner/consultant to the emails and updates on the website, the team has exceeded my expectations. Everything was explained in detail and they didn’t just hook me into a plan, it was laid out for me and my life and budget. I’m so excited to be on this journey to debt freedom!
Hi Caitlin,
So glad to hear the process was as stress free as possible and you felt well aware and educated of your accounts and status. Thanks for choosing Freedom Debt Relief for your debt resolution journey.
Reviewed Dec. 8, 2022
Freedom Debt Relief is a great great company. They really treat you like a person and really help you get out of those enormous debt. Thanks FDR. I am really looking forward to the help and a new great start.
Hi Sophia,
Thank you for your feedback, our goal is not to be perfect but be a listening ear and of help in time of need for our member. Thanks for choosing Freedom Debt Relief.
Reviewed Dec. 7, 2022
I wish I can do the loan thing that I saw on the dashboard, a program that you will pay off my debts and I will be paying back to your account without you guys pulling my credit (report). As at now I already had a lot of hard pull on my accounts since about a year and half, and wouldn't want to hurt it more.
Hi, we encourage you to contact our customer service team to discuss your options, we want you to be able to continue our program comfortably and to continue your progress.
Reviewed Dec. 7, 2022
Helpful and just wish I didn’t have to stop paying so you go about 4-6 months where you don’t pay that gives the company more leverage to settle. I don’t like falling behind and I had to just not answer the credit calls because I thought I was a responsible person and losing a job and length of time without income forced this situation during pandemic. The company is able to reduce payments and totals which has helped and having them deal with creditors was great.
Hi Moira, we understand the process can be scary at the beginning but as soon as you begin to see your accounts are being settled your nerves will be calmed! We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 7, 2022
The whole experience with Freedom Debt Relief has been a pleasure. Everyone I have had contact with is very helpful and knowledgeable. I would highly recommend Freedom Debt Relief to anyone having a high credit card balance. They are very fast and efficient at settling your debts.
Hi Henry, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Dec. 7, 2022
The process was super easy and the people are very nice and willing to help you. So far they have negotiated one on my debts and it was half of what I owed. They are working very hard to get my other debts resolved.
Hi Marie, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Dec. 7, 2022
The staff is very helpful if I have a question. I was very pleased with my first credit card settlement and looking for my second settlement. Logan was very professional in setting up the program for me and I would recommend it to my friends.
Patrick, it is great to hear that you would recommend our company based off of the great experience you had! We are honored to partner with you in your journey!
Reviewed Dec. 6, 2022
Excellent customer service. Have always received answers to all my questions with expert advice given that I can rely on. Extremely satisfied. Would definitely recommend to family and friends to assist them with debt relief. Very Easy to use online platform.
Hi Jennifer, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 6, 2022
I did have a nice experience working With Freedom team!!! I learned from how to keep up and track my debt. Also since they one Freedom team members were there for to help me how to program work and to take any advantage. Thanks.
Hi Evelyn, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed Dec. 6, 2022
I've tried endless ways of trying to reduce and get rid of my debt and kept running into walls with no relief in sight until I found Freedom Debt Relief. They explained the program in detail about how the program works. I took their advice. Joined the program. After a few months I started seeing light at the end of the tunnel. I finally started to see my debt lowering. I didn't ever think I would get out of my debt. This program really works. I would recommend Freedom Debt Relief to anyone who is struggling to get rid of their debt.
Hi Burden, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed Dec. 6, 2022
I would definitely recommend FDR to a friend or family member. My experience so far has been a great one. I would like a much faster settlement. If at all possible. These are the things that most people would be want to happen.
Hi William, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Dec. 6, 2022
I have just enrolled with Freedom Debt Relief two months ago, and already they’ve settled with one of my creditors- Talk about dedication! There are a lot of services that brag about working for their clients- Freedom Debt Relief delivers
Hi Tina, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Dec. 6, 2022
I got myself into some trouble while trying to finish school and definitely made some wrong financial decisions. I took out a larger loan thinking it would help me get out of the smaller credit card amounts I had with high-interest rates, but it all spun out of control really quickly. Freedom made it so easy and at first I was unsure. However, as the time went by, they started to settle my debts. I didn’t have to deal with calls or letters, Freedom took all the burden. 3 years with 30,000 debt, and they resolved it. They even made my payments reasonable, taking payments twice per month. I am so thankful for Freedom. I am so happy I graduated and have a fresh start.
Hi Kari, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success! Thank you for being the best part of Freedom Debt Relief.
Reviewed Dec. 6, 2022
The best thing to do and save your credit line also easier to manage the debt. You get to sleep better and pay your bills easier. I would recommend it to everyone. Cause it’s the best thing that they can do.
Hi Carmen, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Dec. 6, 2022
It has been an honor and a privilege to finally feel like I’m getting somewhere in life and no matter what life challenge come my way. I know this had to be the handy work of God to had a nice gentleman called and talk to me like he did. I really did enjoy all the things he went over with me with just a calm and charming voice. My heart was happy and so was my pocketbook and because of what he did and how he handled everything I tip-off my hat to him and would most definitely recommend a friend.
Hi Sindy, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed Dec. 5, 2022
Khadijah was my consultant and she was extremely caring, thorough, and non-judgmental. The information and outline provided by Freedom was organized and easy to understand. All of my questions were answered before I even had to ask. Freedom has been great to work with so far!
Hi Brooke, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our clients are receiving all of the information necessary to be successful in their program!
Reviewed Dec. 5, 2022
I lost my job due to Covid-19 and medical problems. I had a lot of credit card debt, but I did not believe in filing bankruptcy. I contacted Freedom Debt Relief (FDR) and last month was my last payment. I am grateful for FDR and the team of professionals that helped me during my most difficult times financially.
Gilda, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success! Thank you for being the best part of Freedom Debt Relief.
Reviewed Dec. 5, 2022
FDR has been the best company for my situation. Customer Service was always happy to provide solutions not generic answers. Settlements were fast and at last 40% or more of the debt. The website is friendly and easy to use to make adjustments. I would recommend this to anyone needing the same thing. And I would come back in a heart beat.
Hi Timothy, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Dec. 5, 2022
It's been good! Starting to get some accounts settled, which means fewer phone calls and emails. I had to call and get some clarification, in regards to the fees that are associated with each negotiated account. But, now I understand and look forward to closing the rest.
Darrell, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our clients are receiving all of the information necessary to be successful in their program!
Reviewed Dec. 5, 2022
In order to keep my divorce civil, I did not ask my ex-husband for financial support. All of a sudden I had piles of bills for which I alone was responsible. I was able to pay the minimum amount due each month, but it left me with no money. The worst part? I was never going to get out of debt by paying the minimum! My bank account was depleted but the amounts due on my credit cards were stagnant. It was maddening and there was nothing more I could do. I had gotten a job that paid $30K more than my previous job and still, I couldn’t make a dent in my debt. I felt hopeless and afraid that I would never be able to financially recover or stand on my own two feet.
I did some research and found Freedom Debt Relief online. FDR had great ratings and so many success stories that I decided to look into it. I had tried “debt consolidation” once before, in my 20s and it was a joke. FDR seemed different but I was still skeptical after some due diligence on my part, I called FDR. The person I spoke to answered my questions and explained how Freedom Debt Relief’s program worked for 45 minutes ~ FDR was 100% transparent from day one. I was accepted into the program and decided to commit ~ it was one of the best decisions I’ve ever made.
3.5 years later, after sticking to the program & making my deposits on time I am about to graduate with my $20,000 debt completely paid!!! FDR provides a service that, in my opinion, is invaluable. Yes, it took hard work and commitment on my part. No, it wasn’t always easy, but FDR was there every step of the way; always available to answer questions and offer guidance. If you are serious about settling your debts and committed to the process I promise you, Freedom Debt Relief will help you achieve your goals. I am forever grateful.
Jana, thank you for sharing your experience with us. It as an honor to be your partner in your journey towards a better financial future. We wish you nothing but continued success in your future!
Reviewed Dec. 4, 2022
I am pleased with the concern of Freedom concerning my situation. I appreciate all you're doing to help me. I have been telling other family members, and friends. This taking a of stress from me. Thank you for being for such as myself. Thank you. Anna
Hi Anna, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com.
Reviewed Dec. 4, 2022
I have tried to log in to my account and can not login in. Why is there a problem now, since it was always possible before. Now I can not even get help. Why has this changed. This is not the way to take care of a client.
Hi Alan, we are sorry for the inconvenience. An account specialist will be reaching out to address your concerns.
Reviewed Dec. 4, 2022
Very fortunate and thankful for your help on getting me back on my feet again!!! The people that helped me really understanded what I am going through and were very friendly and willing to help me. I will definitely be letting other people in need know!!
Jeremy, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Dec. 4, 2022
I enrolled when I contacted Customer Service. The salesperson that enrolled me didn't explain some things. He was a fast talker and glossed over how the debt relief program actually works. When I called the phone number given to me after I enrolled was very helpful. They negotiate and pay several creditors at the same time, not one at a time as I thought. I can't say whether or not it's a good program because I'm just getting started. We shall see.
Hi Diana, thank you for your feedback. We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Dec. 3, 2022
Agent was very nice and professional. Appreciated the welcome packet and I called customer service and they were very knowledgeable and professional. Everything was explained to me and all questions were answered and I feel very confident to carry on with the program.
Hi Patricia, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Dec. 3, 2022
I was in credit card debt to the tune of $16,000 and didn't know how I was going to pay it off. I followed the FDR program paying $255/month for 5 years. Overall they saved me $3,000; that is not including the interest I would have been paying monthly for all the credit cards nor does it include possible overdue fees that may have accumulated. Thank you FDR, you are an easy program to follow and you helped me in my time of need.
Todd, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success! Thank you for being the best part of Freedom Debt Relief.
Reviewed Dec. 2, 2022
I had a great experience. Super friendly and patient people I dealt with. Now just to see the long term and how it goes. I would definitely recommend them to my friends and family. Hope this helps with anyone interested in doing this.
Hello David, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Dec. 2, 2022
I have a plan debt relief with you guys and my accounts were never paid and you withdraw every month from my bank account for more than a year. 499.00 every single month for nothing. You never paid my accounts and my creditors send me to collection because you never pay my accounts and now my credit it's in a very terrible situation. I want you to reimburse All my money that you guys withdraw from my account for more than a year because you never paid of my accounts.
Hello Alejandro, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your request.
Reviewed Dec. 2, 2022
I totally am glad I found you. My husband had passed away, and I was literally drowning. I didn’t know what to do. My experience was wonderful. I never had one bit of trouble. When I was worrying or had ANY QUESTIONS, always had a positive experience. Always friendly, helpful and no question was a bother to you. It’s been a long process but a great one. Thank you all again, you were a true blessing. Diane **
Hi Diane, we are very sorry for your loss. We appreciate you taking the time to share your positive experience with our team! We look forward to your continued success!
Reviewed Dec. 2, 2022
Freedom Debt Relief worked with me through all my issues and helped resolve all the debt that I gave to them and I had absolutely no issues. I will definitely use FDR again should I run into the same situation as I was in before with all of my credit card debt!
Hi Dennis, it is great to hear that we have been able to provide you with the guidance that you needed to help you through your journey to financial freedom! Congratulations on all of your progress!
Reviewed Dec. 2, 2022
I have been extremely pleased with the service of Freedom Debt Relief. It has truly been a freeing experience for me to have them assist in my debt resolution. I did not know how to even begin this process, much less see it to conclusion. FDR has done a tremendous job and helped to relieve my stress immensely. I am thankful for the knowledgeable staff that takes care of things that I am clueless about. I look forward to the day when I can say that I am debt free and begin to build a future again.
Hi Kathleen, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Dec. 2, 2022
Great company, compassionate and caring agents. I was really stressed but I am really happy the agent assisted me and was able to help me see that I had options. I am so happy services like these exist for those that are just going through a rough patch.
Hi Esmeralda, it warms our heart to hear that you felt well taken care of and understood during this difficult process! Please let us know how we can continue to support you in your journey!
Reviewed Dec. 2, 2022
You folks have overdrafted our account 3 times so far. We said we wanted things to start on 12/16, but it was started on 11/16. We also was told it would be every two weeks, the schedule is for every week. I want to speak with someone asap to get this straightened out.
Hello Jody, we appreciate your feedback. An account specialist will be reaching out to address your concerns.
Reviewed Dec. 1, 2022
My experience with the Freedom debt relief has been great. It is a great way to take action to pay all of my debts at once. Customer service is always friendly and helpful in every way possible. I highly recommend this to my friends. I’m sure I won't disappoint them.
Hi Jenamae, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Dec. 1, 2022
Initially the first interview and walk through of the program was informative and wonderful. Setting up a call back with my initial person for follow up questions or the call that I was supposed to have the next week never happens and left to fend with the webpage only.
Hi Victoria, we want to make sure that you feel supported in your journey towards financial freedom. An account specialist will be reaching out to answer any questions you may have!
Reviewed Dec. 1, 2022
They are very helpful. They are very attentive to my concerns and offer advice. They make me feel relieved about my concerns. They always update me through emails and phone calls about my concerns. They can be contacted anytime. I definitely recommend them to my friends and family.
Hi Maria, we are happy to hear that our team has made you feel supported during your journey with us. It is an honor to be recommended to your loved ones, by you!
Reviewed Dec. 1, 2022
This program is simple, easy and most rewarding way to reduce and get out of debt. The communication is great and very friendly between the company and you. I have recommended this company to any and everyone, thank you. I’m almost out of debt and it has only been 2 years!!
Hi Linda, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Dec. 1, 2022
From beginning I have been very satisfied with the process. It is not something one wishes to undertake but unfortunately I fell into a bad situation and this was the only way out that I could think of. My intake advisor Nick spent over an hour with me on a Sunday evening going over the program in depth.
Hi Patrice, thank you for sharing your experience with our team! We are so happy to hear that you felt comfortable with Nick and he was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!
Reviewed Nov. 30, 2022
I had over $39000 in debt and Freedom helped me pay it all off PLUS I received check for over $9000. They could have kept this. I never thought I would be getting money back. Very Honest. I have told everyone I know how trustworthy they are. So happy I called Freedom. I am 84 and I did not want to die and leave this debt on my home. Thank you so much. I did not know who to trust. So happy it was Freedom
Vera, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 30, 2022
They have helped me tremendously throughout a tough time in my life and I appreciate everyone that had a part in my program. I would definitely recommend them to all my family and friends. Thank you Freedom Debt and all your associates.
Tabitha, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Nov. 30, 2022
Have no fear; you're in good hands. A very professional and accurate team will help you reach your goals to set you on a debt free path to a better future. Happy Holidays! You are the best thing that has happened to me for the NEW YEAR and beyond.
Hi Anthony, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 29, 2022
Since joining Freedom Debt Consolidation, July of this year they have negotiated two of my creditors to pay the bills off. I am looking forward to more negotiations soon. I would recommend this to anyone that's in debt if it's over $10,000.00 or more. They will get the job done. Janice.
Hi Janice, we are happy to see your progress! Thank you for allowing us the opportunity to ear your trust and recommendation.
Reviewed Nov. 29, 2022
Updated on 4/17/2023: I am satisfied with the experience so far. What bothers me is how it has affected my credit. But I know in the end it will all pay off. I got a letter from the collection department for Capital One. We are almost at a year now come May 6th. You all have done a great job and following through so far.
Original review: I have to admit at the beginning of starting this program I was not totally satisfied. As time went by and I kept looking at what was going on how the emails and text was sent to me then I start to see things clearly. It is a great experience to be a part of this. The people that I encountered in this program has been greatly appreciated. I realize the program takes a little while and I was a little disappointed about the fact that my credit was affected the way it was. Because of the fact that I was trying to move. But after talking to your representative I began to think differently. Thank you for what you're doing. Keep up the good work.
Gwenevere, we appreciate the opportunity that you gave us to earn your trust. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future.
Reviewed Nov. 29, 2022
This was handled horribly. I was calling daily for 2 weeks trying to get this resolved before a garnishment hit my paycheck. You guys failed me miserably. Now I have to wait for them to send it back to me. Almost $500 was taken. This should have been handled in a much more timely manner. There was ample time to get it done. I just hope the last two cards in negotiation are handled much better and I don’t have to do so much work that I pay you guys to do. This has been the worst experience to date.
Hello Kim, we are sorry to hear that you are unhappy with your experience. An account specialist will be reaching out to address your concerns.
Reviewed Nov. 29, 2022
I really needed help. I was robbing Peter to pay Paul. So far I wouldn't change anything and I would do it again if I needed it. Thank you. It's been a year since I been with FDR. The whole process was fairly easy.
Hi Darlene! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 29, 2022
Have always been very helpful every time I have ever called and when they reach out to me. Have resolved a few of my accounts in a short time. Has made my life easier with this program. Very happy I went with them.
Hi JoAnn, it is great to hear that you are happy with your progress! We look forward to your continued success in our program. Please contact us if you have questions!
Reviewed Nov. 28, 2022
I have been working with FDR towards resolving my debt and it has been a great experience. I always have a pleasant encounter with customer service. They are always willing to help make this process easier and they are willing to accommodate my needs.
It is rewarding to hear such great feedback about our team, Michelle. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed Nov. 28, 2022
I have had my bank account levied by a creditor that FDR was supposedly negotiating with (the creditor has no knowledge of FDR working with them on this debt however). I cannot access any of my funds because of FDR yet they are telling me they need more money from me so that they can negotiate. I will most-likely have to declare bankruptcy because of this and FDR has offered no help. They did not do what was promised when I signed up with them and have now made my situation worse.
Hello Daniel, we strive for the best and if we ever fall short of your expectations we want to know so that we can continue to learn and improve. Thank you for your review and we look forward to speaking with you.
Reviewed Nov. 27, 2022
Will receive a 5 star when I see it really works. Email sent erroneously and had a 30 minute wait to find out it was wrong. Received another email apologize for the error. Found this to be most disconcerting at the time.
Hello Melinda, we apologize for any inconvenience that the email may have caused. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.
Reviewed Nov. 27, 2022
We cannot be more grateful with Freedom Debt Relief with every step of the way. They have been providing great results in a short period of time. They provide great customer service above and beyond. We are very happy to take this path and be closer to debt free to be able to focus in our next goal. Thank you Freedom Debt Relief!!!
Alejandro, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Nov. 27, 2022
I am very happy. People very nice and they tried to help you. They understand my problem and they explain everything to me very nice, how much it is and how many months and money and how long it's gonna take to be free of debt. Thank you.
Georgoulla, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.
Reviewed Nov. 26, 2022
This program is wonderful. I did not want to bankrupt, FDR helped me pay my debt in an affordable way. Bad circumstances can happen to all of us. They are professional, educational, And kind. I recommend them to people all the time.
Vickie, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303.
Reviewed Nov. 26, 2022
I am in debt due an illness. When I called Freedom Debt Relief I was taken aback on how kind they were to me, and explained each step to me in a way I could understand. They are working with my creditors to make this as easy as they can for me.
Hello Wayne, we hope you are doing much better! Thank you for sharing how happy you are with our service efforts! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.
Reviewed Nov. 26, 2022
It wasn't a difficult process. The FDR personnel were very supportive and knowledgeable. I would recommend FDR to my friend. Having Freedom Debt Relief do the mediating, worth the fee. Following up with FDR's financial tips will also be a help.
Bill, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed Nov. 26, 2022
I was told on 11-21-22 by Felicia your representative that money would not be deducted from my checking account anymore. On 11-25-22 you deducted $156.00. Also after the last credit account was paid there was over $1700.00 in my dedicated account. Now there is less than $500.00 with no explanation was given for this reduction. Your company should abide with what your representatives tell the customers and there should be no more money deducted from my checking account. Someone needs to give me a call!!!
Hello Jeffery, thank you for expressing your experience with us. An account specialist will be reaching out to address the status of your account.
Reviewed Nov. 25, 2022
My only complaint is that they do not reach out to all the creditors when you start the program. It’s stressful enough being in debt, but adding emails & phone calls just adds to the stress level. Otherwise, great program.
Hello Stephen, thank you for your feedback. We are happy to hear that we were able to provide a service that led you to financial freedom!
Reviewed Nov. 24, 2022
This program led me in the right path: being able to succeed when everything indicated the opposite. Saving, reorganizing my finances to find the right path towards Financial Freedom. It was (and is) a lifesaver as well as an educational mentoring in money matters.
Gerardo, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 24, 2022
I would highly recommend this program to those in need of help with decreasing their debts. They are very helpful and walk you through every step of your journey. They are well knowledgeable and they are easy to work with.
Lawrence, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 24, 2022
I was deep in debt with credit cards. After making minimum payments each month I had no money left for groceries or other necessary things. So I was forced to keep using credit cards to live. I was getting deeper in debt. Freedom took my cards and I made one payment per month to them and I was then able to live with using cards. I am now completely out of debt. Thank you Freedom for my freedom.
Jo, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 24, 2022
Excellent advice and service helpful tips for dealing with debts and credit issues. I am very thankful and grateful for this service. I’m recommending it to others as it has helped me to get back on my feet after COvid and recovery from debt.
Hi Tracy, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Nov. 24, 2022
I requested to postpone a payment due to a reduction in my salary. Not only was it still deducted from my account, but I was given the runaround-5 different representatives, being hung up on and then being told they would not return my money that I desperately needed back.
Hi Andrea, we are sorry to hear that you are struggling with your drafts. An account specialist will be reaching out to educate you about the impacts of what you are requesting and to discuss your options.
Reviewed Nov. 23, 2022
All of the representatives have been very helpful in getting our credit back. We have seen tremendous settlements being done with our creditors, we are very thankful! We are looking forward to getting credit back on track. We like to thank Freedom Debt.
Hi Victor, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Reviewed Nov. 23, 2022
My experience is really good. My questions are always answered & I highly recommend this company. The hold times are very short & you get to speak with someone who is willing to help you right away & if they can’t answer your question they will find out for you.
Brandy, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 22, 2022
I'm very comfortable with Freedom Debt because they are taking care of my debts I would have not been able to take care of them by myself so now I can relax without worrying. I'm very grateful and will be even happier after they are paid in full.
Hi Mary, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 22, 2022
My only negative is that you grabbed old accounts I didn’t ask you to help with and now I’m paying for these instead of active accounts. I’m not happy that now you want more money per month because of these old accounts that can no longer be used against me or are even in my credit report.
Hello Rebekah, any accounts that are generated through the add account alert, are accounts that are still reflecting on your credit report. We only alert you to make sure that you are aware if those accounts and that we can help you with them, adding those accounts is not an obligation. If you would like to remove those accounts, you are welcome to do so. We will only handle accounts you want us to work on. Please reach out to our customer service team.
Reviewed Nov. 22, 2022
So far so good ! I am excited to see the turn out. Timothy was my consultant and he was awesome! Thank you for all your help. I am happy with the fast process and continuous communication through this transition.
Hi Leilani, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed Nov. 22, 2022
I was drowning in debt. I did not want to file bankruptcy. They have done what they said they would do and I have been able to start to see some of my accounts getting paid off and credit start to climb back up.
Stephanie, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 22, 2022
I would definitely recommend the Freedom Debt Relief program to those that are struggling due to over extending! Freedom Debt Relief has been very supportive and they communicate well through email and other ways that a client requests. I am pleased with the results of my program.
Hi Lisa, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 22, 2022
I am pleased with my debts being resolved but I guess I was not aware of how much of my payment was going to Freedom Debt. The people I've talked to on the phone have been real pleasant. I would use Freedom Debt if I needed to again.
Beverly, congratulations on your success in our program. We appreciate your kind words and we look forward to your continued success!
Reviewed Nov. 22, 2022
I can’t afford the payments and it takes too long to see results in credit or in reducing my debt. The program would be better if it were more affordable and debt could be reduced quicker. We also don’t have a way of selecting which accounts are a priority to us. We should be able to be part of the program in selecting the accounts to work on first
Hi Kalonne, we are sorry to hear that you feel this way about our program. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.
Reviewed Nov. 22, 2022
So I am very pleased with the service but I am a bit nervous and feel guilty. I have and will refer to my guide for different ways that is helpful, I've also noticed my accounts have been contacted, I think it will be better once I start making payments.
Hello Vera, it is normal to feel nervous at the beginning of your program. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Nov. 22, 2022
Your personnel are available to speak with, which in and of itself is pleasant. Thank you for that. So far, your staff is your shining star. I have let a few of my creditors know that I am unable to meet my payments SO, stress levels are a bit high. I'll get over it. Thanks for being a solution. It's good to know that I'm doing the right thing instead of just doing nothing about the surmounting debt. HAPPY HOLIDAYS.
Hi Antoinette, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Reviewed Nov. 22, 2022
I understand this institution has a noble mission of assisting people deal with debt in a civil, legal and ethical manner. They offer one-to-one counsel professional staff who are willing to understand how a consumer in today’s economically unstable environment arrives at their predicament confident they can lead them out into financial freedom.
Perry, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Nov. 21, 2022
I was very skeptical when I heard these guys could help me, but boy was I surprised. This is the best decision I’ve made concerning getting out of debt. I cannot stress enough the enormous burden that has been lifted off of me. Freedom Debt Relief exceeded my expectations. I am so very thankful for their help. Because of them I am now debt free and plan to stay that way!! THANK YOU FREEDOM DEBT RELIEF!!
Hi Mark, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success!
Reviewed Nov. 21, 2022
I’m grateful to FDR for helping me get out of debt. It is a huge weight taken off of my shoulders. Be persistent & stay the course. FDR employees are friendly, helpful, & professional. They will be there for you.
Hi Shannom, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed Nov. 21, 2022
I am a tax accountant, I became disabled suddenly and my whole world crashed and burned. I needed a way to bundle up all my outstanding debt in one place and get it taken care of. I could have filed bankruptcy, but I felt like I received all the benefits and goods of my debt, and I wanted an honorable way to pay it off, I just couldn't pay it off at the rate the creditors wanted. Freedom Debt Relief did all the work, put everything together, explained how to deal with calls and letters, put legal support in place if it was needed and started making deals and getting things paid off. I had over $12,000 in debt all totaled, it took 5 years (almost to the day) and I am debt free but most importantly to me it's with a clear conscience, I didn't blow it off, I paid it off. I am happy to write this review. Thank you FDR.
Hello Dawn, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 21, 2022
This is the best thing I've ever done. I recommend them highly. Good people to work with respond quickly and give you the best requirements And how to fix your credit. We're the best Results and there always keep you in touch.
Joseph, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Nov. 21, 2022
Despite my age I found this program very easy to follow what was required of me to provide with the use of the internet and a computer which is something I am very used to doing being a retired accountant.
Karen, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed Nov. 21, 2022
Not sure why your legal department needs a copy of my signed documents for you? I would assume you can provide copies? They also settled with only term payments - no discounts- somewhat disappointing… Please confirm. Aside from that I have no complaints.
Hello Vince, thank you for reaching out to us. An account specialist will be reaching out to address your questions.
Reviewed Nov. 21, 2022
I have NEVER received my initial phone call to finish setting up. I've spent about 3.5 hours on hold over 5 different calls trying to resolve this issue. I've been disconnected every time. I DO NOT want to do this program anymore. I can't get anyone on the phone to cancel it. I will report you to the BBB for fraudulent and predatory practices.
Hello Candace, we are sorry to hear you feel this way about our program. It looks like you have already had the opportunity to address your concerns and terminate your program. We wish you success in your future.
Reviewed Nov. 21, 2022
The process took so long that I eventually was sued and this is probably the cause for more fees and interest.
Hello Robert, we are sorry to hear about your poor experience. We strive to provide the best service and when we fall short we want to know, in order for us to use your feedback as an opportunity to learn and improve. An account specialist will be reaching out to address any questions you may have.
Reviewed Nov. 21, 2022
The fees are outrageous! Getting in touch with them to discuss the plans is near impossible. All there before the process starts but good luck getting them after they have your money. Would NEVER recommend to anyone. They attempt to settle at far more than its worth, they lie and say that's the best they can do, then they come back 2 weeks later with a lower number. JUST HORRIBLE!
Hi Kathlyne, we are sorry to hear that you are unhappy with our service efforts. Our fees are set and cannot be changed or waived. The percentage is discussed with our clients upon enrollment, and reminded about the fee amount for each account as each account is settled. If you would like to discuss the status of your program, we would be happy to reach out to you. Please be on the lookout for communication from us.
Reviewed Nov. 21, 2022
They dropped the ball on one account, and I ended up going to court. I also had to resolve it with the creditor on my OWN!! When I first started, they give me a biweekly dollar amount and it has kept increasing.
James, we are sorry to hear about your poor experience. We strive to provide the best service and when we fall short we want to know, in order for us to use your feedback as an opportunity to learn and improve. An account specialist will be reaching out to address any questions you may have. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Nov. 21, 2022
Yes I will recommend this to a friend or any family member. Anybody that want to do anything about program to be in it. Solve all my credit issues. Good company to work with. Good people to talk to and will recommend this company.
Hi Carolyn, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 20, 2022
I am very pleased with my experience with my account representative, she made every effort to explain how your program worked and how it would free myself from debt…. I believe this program will help me in the long run… Thank you…
Hi Daniel, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 20, 2022
They took care of my financial debt and I exceeded my goal with them. I would recommend anyone with a debt problem to go to Freedom Debt with no question. Freedom Debt is a way to go in life. My life change extremely and my financial problems.
Ammie, thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future.
Reviewed Nov. 20, 2022
I do not believe they work in your best interest. They work for their best interest. I have been offered better settlements from creditors ($900) and they have negotiated (over $2000). I asked not to settle any accounts that charge a payment fee, but they continue settling for a $10.00 per month payment fee. I wish I knew then what I know now. I would have not used FDR.
Hello Wilhemina, we are sorry to hear that you are unhappy with your savings. An account specialist will be reaching out to you to address your concerns.
Reviewed Nov. 20, 2022
Program worked very well for me and saved me money! Very satisfied with service, highly recommended! Reduced my debt and paid off outstanding debt. Very responsive and promptly kept me Updated on status of my accounts. Highly recommended. Relief to have completed debt resolution and now a stress free life returned.
Lewetta, we are happy to hear that you are happy with your overall savings! We look forward to your promising debt-free future!
Reviewed Nov. 20, 2022
I am so very pleased with how my debt was handled and how very help and nice everyone is. I would recommend anyone to go through this program. You get rewarded for referrals. I got two of them, in return you receive 250.00peron.
Hi Tammie, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Nov. 20, 2022
My overall experience has been nerve-wracking. Making my monthly payments without missing any and waiting for creditors to stop calling. In the end, I know the wait will be so worth it. There's a light at the end of this tunnel beginning to show.
Hi Edny, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Nov. 20, 2022
Yes, I absolute would recommend you. Thank you. The reps have been so helpful and constant. You have actually saved me, for a while I thought I was drowning in debt. I now can sleep at night and learned to balance my monies. Again thank you.
Hi Mary, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 19, 2022
Excellent professional, compassionate, service. Highly recommended. Caring staff dedicated to your well-being and success. Client dashboard keeps you informed of all aspects of your program. Represents are also always available by phone to answer any questions that you may have.
Hi Dennis, we applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. We are very thankful for your partnership and wish you continued success!
Reviewed Nov. 19, 2022
Helping me relieve the stress and fear of my debt rescued me and made my life better. I’m coming back to my happy place of being with family and friends in a calm way. Thank you for making things better to ensure a better life.
Hi Marian, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed Nov. 19, 2022
I'm very satisfied with the staff and manner they handled my issues. The were knowledgeable and treated me with respect, were patient enough to walk me through everything step by step. I'm satisfied and very thankful to your company and will be more than happy to recommend a friend. Thank you.
Benjamin, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed Nov. 18, 2022
Thank you for your very professional handling and resolution of one of my 2 accounts. Extremely satisfied!!! Looking forward to the resolution of the last account!!! This is going to relieve a huge load off my mind and shoulders!!! I think I can see me way out from here!!!
Hi Kerry, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 18, 2022
I would gladly recommend FDR to my friends. They are reliable and fair with their fees and services. They keep you updated on your progress and are very informative when it comes to how to deal with debt collector calls which helped me tremendously.
Mark, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Nov. 18, 2022
I went back and forth with my decision on picking them to help me, from other programs, talked to someone from FDR for a half hour and she helped make my decision. They care! I was treated like her sister when talking to her. All of the people are super nice, trustworthy. Highly recommend.
Hi Elaine, we are honored to hear that you felt comfortable speaking with us and discussion your situation with us. We work very hard to ensure that our members are supported and respected during this journey. We look forward to your success in our program.
Reviewed Nov. 18, 2022
Updated on 6/18/2024: This was the hardest phone call to make, however it proved to be the best thing I could have done. They handled everything and in under 5 years all our debt was paid. The people we dealt with were all kind and answered all questions. I would recommend this company!
Original review: The person I dealt with made this so easy to do. They were always available to answer questions and quick to respond. They took over all the contacts with collectors and that alone helped with the stress of going through this. I am not disappointed with the progress thus far.
Hi Kelly, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 18, 2022
Freedom has been truly helpful in helping me get rid of my debt. I will say though, it has tanked my credit score tremendously, but then again, that is my fault due to getting into a financial bind with these credit cards. I just hope I can recover from this!
Hi Erika, we are happy to hear that you are happy with your progress. Your credit score should improve upon completion of your program. We are very thankful for your partnership and wish you continued success!
Reviewed Nov. 18, 2022
This is a great program to get enrolled into, I was over my eyeballs in debt, it was stressful at first then the results started rolling in. My credit tanked but now I am on the rebound and should be graduating may of 2023.
Kristen, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success!
Reviewed Nov. 18, 2022
We came to Freedom Debt Relief (FDR) to get help resolving debt caused by unexpected financial hardship as a result of a change in employment status, family illness and medical bills. FDR provided us with a reasonable, actionable plan to help resolve our debt.
Hi Brian, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 18, 2022
I like to thank Freedom Debt Relief solution for helping me out with my creditors to resolve my debt. I feel like I’ll be debt free in a short time with this program. If this all works out for me I’ll be definitely recommending FDR to people like me that’s struggling with heavy debt over their heads.
Frankie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Nov. 17, 2022
Freedom Debt Relief is a life saver when it comes to helping you out of debt. They are kind, resourceful, knowledgeable, patient and very good listeners, they will provide you all the information and options you may have and you will decide what works for you.
Kimberly, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.
Reviewed Nov. 17, 2022
I have just started my journey with Freedom Debt Relief but from what I have experienced so far, they are amazing! They take the time to explain the program to me and always answer my questions! I am looking forward to the day when I am free from debt!
Barbara, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Nov. 17, 2022
Mike, was excellent. He was knowledgeable and patient. I was so relieved to find that there was a debt relief company that was not out to drain my money. The last company I worked with said the lowest they could go was $541 twice a month!!
Hi Victoria, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.
Reviewed Nov. 17, 2022
Just wanted to express my satisfaction with the way my program was handled. I was able to discharge an overwhelming amount of debt that I entered into with credit cards during my wife’s bout with cancer and eventual passing. Your professional conduct, negotiation with credit card companies and reduction of debt was a lifesaver. I would happily promote your services to anyone in that situation. God bless you all.
Hi Richard, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 17, 2022
The people at Freedom Debt Relief were very helpful. They explained everything in a manner that was easy to understand. They have followed up with me to see if I had any further questions or assistance. I would recommend them to anyone.
Hi Robert, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Nov. 17, 2022
I found myself in a place where I was only making month to month payments. At that rate it would take years to pay everything off. Now I know when I will have it all paid off and it's so much easier to breathe again.
Hello Kimberly, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Reviewed Nov. 17, 2022
Jay was Awesome! He explained everything to me and answered all my questions! Then when I got a court summons I just sent it to customer service and they took care of it! I couldn’t be happier with the service I have received so far!
Heidi, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed Nov. 17, 2022
They always explain everything and very helpful will all my questions. They also keep you updated when they negotiate a deal with the creditors. Also when I was unsure what to say when a creditor reached out to me, they told me how to handle it.
Hello William, thank you for letting us know that our efforts make you comfortable and help you understand your program progress! We look forward to your continued success!
Reviewed Nov. 17, 2022
I applied for loan and soon after was contacted by agent Brennan **. He took me through the whole process topic by topic and left no question not answered. Great experience with him and would recommend Freedom to anyone that needs debt relief.
Hello Joanne, we are not a loan company, we are a debt settlement company. We are excited to work with you on your journey to financial freedom.
Reviewed Nov. 17, 2022
It is a hard decision to make the choice for some financial help. They have taken great care of me and so far I feel safe secure and some relief of debt is such a nice feeling. I always know what is going on and have the ability to make decisions with Freedom from Debt and that feels great.
Gail, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Media


