Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,910 reviews on ConsumerAffairs are verified.
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Reviewed Aug. 17, 2023
FDR has been awesome to work with and has saved me a ton of $. I highly recommend them to anyone looking to get out of debt, all you have to do is consistently make your payments and you will have your debt paid off in no time. Thank you FDR for all of your assistance and helping me clear my debt. I couldn't have done this without your assistance.
Hi Rhonda, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Aug. 17, 2023
It hasn't really started. My first payment is coming due and I guess that's when it begins. The lady had a very mundane script to refund that was very canned. I felt she was doing her best with what was supplied.
Hi Catherine, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Aug. 17, 2023
I have been happy with the assistance that I have received from FDR. Whenever I had a question or concern I was able to speak with someone who was pleasant and helpful. I have to admit that I was reluctant at first to sign on for help with my debt but now that I am seeing positive results I am glad I made the right choice.
Hi Gloria, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 17, 2023
Worked with me and feel a burden off my shoulders. Helped me with a solution that I could handle. Thank You. Easy to talk with and always polite, and helpful. Wish I did this years ago and not struggle like I have done in the past. Telling My Family and Friends about your service.
Hi Anthony, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Aug. 17, 2023
I got myself in-over my head, with credit card debt. FDR has certainly been there to helped me get back on course with my finances. They provided, assistance and guidance, the whole way through. Freedom Debt Relief also provided legal assistance, in a couple instances. I am feeling more relieved, now that things are more manageable. Thank you.
Hi Nelson, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Aug. 17, 2023
It was a pleasant experience. Your rep was knowledgeable and she took her time explaining everything. She has responded quickly to a few questions I had. I am looking forward to be debt free and seeing my credit rating rebound. I am also looking forward to watching my savings grow.
Hi Richard, we are very excited to see your program progress and results! Please let us know how we can continue to support you!
Reviewed Aug. 17, 2023
It's been pretty good. It could be better if accounts were paid off a little faster and The accounts were done more than one at a time but overall the company is doing a great job. No complaints from me. And I am wondering if the accounts that are paid off will be deleted from my credit report or reported as paid in full.
Hi Melvin, thank you for your feedback! We encourage you to contact customer service for any questions regarding your progress!
Reviewed Aug. 17, 2023
I’m new to the program but so far seeing a savings which is definitely a help! I’ll have bad credit for awhile but will get better over time. Thank you to Freedom Debt Relief for all your help thus far. I can’t wait wait to graduate the program and start living.
Hi David, we are happy to hear that you are satisfied with your savings so far! We cannot wait to see your results!
Reviewed Aug. 16, 2023
Great so far. They are helpful with any questions. We only have one debt closed and a second in process. 12 more to go, but we are looking forward to being debt free. It can't come quick enough. The latest debt to be negotiated was not on ours or their radar so that is an extra bonus now.
Hi Alan, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Aug. 16, 2023
I have zero regrets in handing over my debt to Freedom Debt Relief. As soon as I did, I felt such a huge relief in knowing that someone else was helping me get back on track with my finances. It took a huge burden off my shoulders. As for the website and customer service, they were both great! Customer service was always there to answer any questions or doubt. They are very professional, knowledgeable, and were friendly always. The website allowed me to track my progress and it is clear and easy to follow. I always knew what was getting paid next or being negotiated. Overall, I truly believe it’s the best debt relief program out there!
Hi Wendy, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Aug. 16, 2023
The group does a great job. I will always be grateful for the support they provide. Thanks again for your service. I will recommend this company to everyone. They do know their jobs. Thank you very much for all that everyone is doing for me. We are getting there and almost done.
Hi Thomas, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Aug. 16, 2023
I would recommend FDR because I have gotten so far, so much achieved! If I see that they are struggling, I'll point them FDR'S WAY. I have spoken to representatives on matters that they helped with many answers and the right direction! Freedom Debt Relief has talked to my creditors and gotten half off all my debt so far. I'm to graduate faster than I expected. I also added a credit card that I should've added at the beginning!! So thanx much FDR. Kevin **.
Hi Kevin, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Aug. 16, 2023
FDR has greatly assisted me with resolving my debt. They made arrangements for half of my debt in only four months. I am well on my way to paying off all my debt. They really have helped me reduce my stress and increased my monthly cash flow with this program. It has allowed me to be able to take a few trips and save, things I could not do prior to my enrollment in the program. They can do the same for you if you need assistance. Contact them to see how they can help you become free of your debt as well.
Hi Jeffrey, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Aug. 16, 2023
I have had to call a few times to ask for clarification on procedure. I was treat respectfully a majority of the time. You do have a few customer service reps that could be a little more outgoing. As for progress, it's coming along so I thank all of for that. This is all way more stressful than I thought.
Hi Brenda, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Aug. 16, 2023
This is definitely a great way to get out of debt without having to pay a lot of money to do so. The customer service is great and they are very communicative. I especially like the loan program to help your credit at the same time you are trying to pay down the debt.
Hi Romel, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 15, 2023
My largest account has gone untouched and is about to charge off. Called customer service. They explained that they do not negotiate with the creditor until I have built it 20% of my debt. But how am I to build that up is my account is paying out the other smaller creditors first? This is how the company keeps you with them longer. My credit is taking a major hit based on the strategy.
Hi Elise, an account specialist will be reaching out to address your concerns.
Reviewed Aug. 15, 2023
I have nothing but good things to say about Freedom Debt Solutions. Everyone I have had the pleasure to speak with has been friendly and helpful. They walked me through the process and did not make me feel incompetent when I had questions. Adding new items to my account is super easy. The cost is very budget-friendly. FDS keeps you in the loop every step of the way with email, text, and voice messages.
Hi Tina, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed Aug. 15, 2023
They have helped me thru a lot of issues and they are prompt in action and helpful thru every step of this process. My personal rep Keith had been amazing when I have questions and is also very quick on responses and reassuring. I love that you get a text message along w/ an email stating what actions have been taken and are awaiting YOUR approval.
Hi Julie, we are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.
Reviewed Aug. 15, 2023
Yes I am happy with your progress and I am glad that my debts are being paid. I hope to be out of debt in the next 2 to 3 years. I don't ever want to get myself in any more debt. I don't want to have anything to do with credit cards.
Hi Gloria, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Aug. 15, 2023
Great customer service and helping with debt crisis. The ease of helping with debt is a great way to help and resolve issues. Very easy to work with. Explanations are clear and concise. The videos help with understanding the process of working with debt collectors and knowing that you are working towards getting your credit back on track.
Hi Hector, thank you so much for your great feedback. We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Aug. 14, 2023
I send a email last week saying I wanna cancel it but nobody got back to me. I wish somebody would get back to me so I can cancel it it. I WROTE saying this is the wrong time for me to wanna try to do seeing that I wanna buy a house.
Hi Tory, an account specialist will be reaching out to process your request.
Reviewed Aug. 14, 2023
Just trying to make sure my payments are in my Account to be taken out on the scheduled day of each month. Really don't have time for this. Currently looking for a third job to make ends meet and get outta debt. Thank Y'all for the work that you do, But at the end of the year the IRS is counting business with y'all as "Income" which it's Not...
Hi Torrance, we understand how difficult times are right now. If you have any questions about 1099C forms, we encourage you to contact our customer service team or check out the resources in your dashboard! Thank you for choosing us as your partners in this journey!
Reviewed Aug. 14, 2023
I had joined FDR and started the program when part of the way through my wife passed. Everything changed and I had to minimize my efforts, along with Covid the process almost came to a stop! I then was referred to Kristen who ironed everything out and set up again with lower payments, since then all is on track! She was very nice and knowledgeable in helping me straightening this out. Thanks Kristen for all your help!!!
Hi Charles, we are very sorry about your loss. It is great to hear that we have been able to assist you through your time of need. Please let us know how we can continue to support you!
Reviewed Aug. 14, 2023
The Representative was very nice, everything was explained to me, and he answered all my questions. The application was easy to complete and submit. All the information was sent to me by email to review. The dashboard is very helpful and I am able to review all the information discussed. But most importantly, I am thankful for the help so I can get back on track with my finances.
Hi Christine, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 14, 2023
It would be nice for a company to work with you since I’ve been out of work since January and do not have a lot of income. I called to change my date because I did not receive my check and was told it would be bad and I had to borrow money from a friend.
Hi Nicole, we are sorry to hear about this. We want to make sure that we let our members know all the information necessary, before making changes that could get impact your program negatively. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 14, 2023
Not transparent about what you will be paying monthly. After stating that payments would be a certain amount - a year later I was told my payments would need to be tripled. You are better off putting your $ aside yourself and negotiating on your own. Then if you cannot afford it, they will try to push you into a high interest loan that may keep the payments the same - but now you double the length of time.
Hi Stacy, we are sorry to hear you feel this way about our company. An account specialist will be reaching out to address the status of your program.
Reviewed Aug. 14, 2023
Excellent! Haven’t had a problem with any of my accounts since I’ve joined. When I call they are respectful and nice to me and I will be telling my family and friends about this problem if they need any help.. Thank you for helping me with my debt situation and reaching my goal to perfect credit.
Hi Rosario, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 14, 2023
Freedom Debt Relief negotiated my accounts and offered me a loan through a sister company. I was told my qualification for the loan was based on my on-time monthly payment history. The loan amount will reflect the amounts negotiated with credit companies and will assist with paying off accounts sooner. It will also reduce the number of open accounts to one. My debt still isn’t resolved and improvements to credit score are in progress. However, I’m grateful for the work the team is putting in to negotiate my debt.
Hi Elizabeth, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Aug. 14, 2023
FDR has done a great job so far because my credit went down and starting to go back up already and by the time I’m done I’ll have good credit once again. FDR is also easy to talk to on the phone and easy to call. FDR will always be recognized by me.
Hi Alfred, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Aug. 14, 2023
Freedom Debt Relief has helped me come out of a hole I put myself in. They’ve allowed me to get my debt settled so that I can build a better future for my family and myself. We are very thankful for their help and guidance. I look forward to learning from this experience and creating a better future for myself.
Hello Olivia! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Aug. 14, 2023
I just started with Freedom Debt Relief Program and feel confident that things are going to be okay. I just wished I could have started with the program sooner. I recommend Freedom Debt Relief Program to any one in the same situation as I am. My cousin recommended me and she received a reward, so please considered recommending your family or friends to the program. Thank you.
Hi Madeline, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Aug. 14, 2023
I was helped before by FDR. They helped me my debt problem! To get my debt paid off faster, they put me in a program to reduce my debt and I paid them completely off and I paid them back. Their customer service was very helpful. I hope that they can help me one more time, so I can succeed for good.
Hi John, thank you for trusting us again! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Aug. 14, 2023
I just got started with FDR and I am a bit nervous. I am not totally sure what to expect from my creditors as this is the first time I am doing something like this. I am hoping that FDR will help to ease all the phone calls that I received from my creditors.
Hi Carl, we know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Aug. 14, 2023
I would recommend to a friend, Freedom has kept me in the loop about my transactions, and I get an update often. They are easy to talk to, and explain things in simple terms for me to understand them. I am 70 years old, and like their customer service. I receive emails periodically with my information.
Hi Rudy, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Aug. 14, 2023
I like the way FDR, stays in contact with you and really care about freeing you from Debt. I would have no problem in recommending FDR To a family member or a friend. In which I have all ready done. So I hope that a family member or a friend who might need help, contact Freedom Debt Relief. 'Cause I have enjoyed it so far.
Hi Donald, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 13, 2023
Justin and Daryl were my guys! Answered all my questions, explained everything clearly. They treated me with heart and I felt like I couldn’t be in better hands! I have been scammed in the past, and when I stated as such, Justin immediately provided me info to assure me they were on the level. I would highly recommend FDR. Thank you!
Hi Melissa, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 13, 2023
Really knowledgeable and courteous service. Helpful and patient- explain and supportive throughout! You have the very best customer service! The printed materials, a dash board and frequent messages keep clients informed every step of the way. The process of application is not at all intimidating. Friendly and kind staff. I highly recommend!
Hi Rosemary, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Aug. 13, 2023
Charge too much on your fees.. You said it would take three years and now almost 5.. So you are not honest and that is despicable.. And my credit is ruined and it was perfect when we started. And you did not acquire all the accounts to resolve so this is not going to benefit me or resolve the problem.
Hi John, an account specialist will be reaching out to address your program status.
Reviewed Aug. 13, 2023
I was a little apprehensive and uneasy when I first heard about them and was nervous when I finally started program at first until I saw the progress that you have made. Now I am extremely happy with the progress and have told many of my friends about the program and how legit it is so thank you.
Hi Theresa, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Aug. 13, 2023
Anthony made the decision and process very easy. Looking forward to paying off the debt that is crippling my life. The dashboard is easy to use and videos are helpful. It feels good to have a plan in place. He also helped my husband and love the bonus you receive for referrals. Thank you Anthony.
Hi Erin, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Aug. 13, 2023
I couldn't be more at Freedom in my life without you FDC. You have given me back my life plus my Goals for the Future! This has been a great 08 months and I know each month my payment amount without late fees, overlimit fees plus high percentage amounts of interest piling up on all my accounts!! Thank you and I feel RELAXED tonight as I go to SLEEP without so much Stress and Worry!
Hi Patricia, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 12, 2023
Because I found myself in a place that I Never Could Have Imagined... But after talking things over with My Wife, and she made the suggestion that I should reach out and speak with Freedom, about pretty much everything that I was forced to deal with... Turned out to be a Very Smart & Great Move to getting my life back in order!!!
Thank you so much for this wonderful review Kevin, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Aug. 12, 2023
I’m grateful for the help with my debt ratio. It has been a clear, helpful way to get the ball rolling and tackle the overwhelming debt problem that has been a burden for years. Thankful for the advice and ways to get the numbers to go down and clear the debt away for the journey of financial freedom.
Hi Nicole, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 12, 2023
The reps I have spoken with were both informed and personable. They made me feel as though we were on a team aimed at getting me the best outcome possible. This is a big step for me, and FDR has made me feel I have made the right move. Having debt over your shoulder is a major burden, and taking action to get rid of it has already made me feel better.
Hi Robert, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 11, 2023
I’ve received one call already about my biggest charge card balance being late.. It is overdue, and the amount due is twice the payment. You mention that the more money we can keep in our account with you, the quicker the balances on everything will come down. If I had a lot more money to put in my account with your company, I would pay off my bills myself. This worries me. Not having enough in my account.
Hi Karen, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to you to address your concerns.
Reviewed Aug. 11, 2023
I'm so happy I found Freedom Debt. I thought I would never get my credit cards paid off but now with your help I know there is an end in sight. Everyone has been so helpful explaining every step along the way. It was very easy to get started. If I have any questions or concerns there is always someone to help me.
Hi Lynda, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 11, 2023
I had a lot of questions about my account. I asked for a description of how things worked, when my payoff would be final, Whether or not I could add further debt, et cetera. The customer service person was extremely helpful and knowledgeable. I was very satisfied with the info I received and I will continue to use them to eliminate my debt.
Hi Cindy, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Aug. 11, 2023
The company is extremely helpful and communicative and is making good progress on settling my accounts, would recommend to anyone interested in need of debt consolidation. In four months, two of my accounts have been settled and my entire debt should be settled in a year. Decent people, good price and honest service make Freedom Debt Relief a reliable and affordable solution to debt issues.
Hi Michael, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 11, 2023
I highly recommend anyone who needs to get out of debt to sign up for this program. Deposits weren't crazy high, and the time it took to resolve my debts was amazing! Huge weight lifted off my shoulders. They handle every aspect of the process and do an amazing job. 10/10.
Hi Christopher, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 11, 2023
Great program!! I'm so happy I made the call!!! With this program, they do all the work for you and I have seen great results so far! I can't wait until I graduate! I will recommend this to my family and friends that need this type of program as well!! Thank you all at FDR!!
Hi Gary, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Aug. 11, 2023
When I signed up for the FDR program through SimplePath Financial, I was under the impression from the agent, FDR would take a more proactive approach with my creditors prior to my making the first deposit. This has not happened. I get numerous emails from FDR on how to handle creditor calls, when FDR will get involved..etc. I am getting 8-15 calls per day. Per FDR guidelines some I answer. One creditor became very belligerent when trying to explain my situation. I am seriously thinking of opting out of the program.
Hi Eugene, your deposits are automatic and will be taken out on the same day listen in your agreement. Creditor calls are one of the most difficult part of the program, which is why we have resources on the dashboard to help guide you. Settlements are dependent on accumulating funds, we will begin to negotiate your debt once we have enough funds to do so. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 11, 2023
The settlements are happening much faster than I thought. I’m really happy with the results. I would recommend this service to my friends. At first I was concerned that it would be to difficult to achieve my goals. Now I see how easy it is. I’m making a lot of progress towards my goal of debt relief.
Hi Judith, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Aug. 11, 2023
I will definitely do so because it's the best that has happened to me in finding a solution in managing my debt. Thanking you so much for your a distance and information, it has been very helpful to me. I will make great use of all the information you pass on to me and also refer you to anyone seeking assistance in managing their debt and going forward. Again thank you so much.
Casima, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 11, 2023
The program overall is a good program and I am very happy with how well they have been able to settle the accounts and how much they have been able to reduce the total debt and what we actually end up paying into the settlements. However, I am incredibly frustrated as, especially more recently, I was given conflicting information from at least three different associates. The misinformation caused a lot of confusion and resulted in a lot of complicated issues that ended in us having to pay a lot more than expected and go through several different avenues to be able to complete what was supposed to be one deposit. I also had to call and speak to a more specialized and better trained associate to clear everything up, and was on the phone for more than an hour due to everything I needed to clarify.
Hi Kai! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.
Reviewed Aug. 10, 2023
The representative I spoke to helped me out a lot and made this process much easier that if I had done this on my own. Now I have a little more breathing space every month in order to buy groceries and pet food and maybe save a little bit of money instead of going into the negatives every month, and eating as much as I can from the food I can get from the employee dining room at work.
Ameeluz, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Aug. 10, 2023
I have struggled with debt nearly all of my adult life. This program has helped me achieve a realistic plan to eliminate it, while teaching me to live without relying on credit cards. I am very motivated to stay on my schedule, or even finish early. I am really grateful for what this program has done for me.
Good morning Gina, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Aug. 10, 2023
The gentlemen I spoke with was very kind and understanding of my circumstances. He explained the program and he made me feel confident that I was on the right track to getting my debt under control. He explained everything to my understanding and answered all my question. Then he sent me to another gentlemen and he was also very kind.
Terrie, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Aug. 10, 2023
The program is simple. All the reps I have communicated with are very helpful and knowledgeable. The customer dashboard helps me keep track of my debt and settlements. It is easy to navigate. Once deposits begin settlements can be offered. Knock out your debt and have peace of mind.
Luis, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed Aug. 10, 2023
Freedom Debt Relief has been doing what they promised to do! I look forward to completing the program and getting out of my debt issues. Freedom Debt Relief has helped to relieve my daily stress of getting out of debt that was looking like I would never get paid off. I will definitely refer anybody else I know to use Freedom Debt Relief!
Hi Steve! We appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.
Reviewed Aug. 10, 2023
Freedom Debt has done an excellent job of working on getting my accounts settled. They keep me updated on how things are progressing and they make the process of my agreeing on the settlements flawless. If I have questions or need help they are very quick to respond either by phone or email. If they have a question about something I am doing that might hinder my settlements they will call and give me a chance to explain what is going on. I have never spoken to anyone who is not only polite but are well versed in my account.
Anna, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed Aug. 10, 2023
I am very pleased with the guidance and helpfulness of the team on this company. I am happy to know both myself and the team are working very diligently to make it a less stressful program. I know we continue to be working as a team to make it happen.
Hi Rafina, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed Aug. 10, 2023
This company is a great company to work with!!! They did an awesome job helping me get out of debt. Very good at communicating when a debt is ready to be settled and getting the best possible settlement! Would definitely recommend this to anyone who has a good amount of debt and wants to get their credit score up.
Meredith, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed Aug. 10, 2023
Our ONLY complaint was about the documents you requested. We sent them immediately...and you kept asking for them! Just a glitch in the system...but it was frustrating! We finally got the issue resolved.. but it took a few days and finally a phone call to your customer service number to resolve the issue.
Thank you for sharing your experience, James. We are glad to hear that the issue was resolved!
Reviewed Aug. 10, 2023
I’m very pleased with FDR Progress in giving me peace of mind. Even though I created my debt I’m pleased that I will be over the soon from my debts. I hope my credit score will improve after. And I can breathe again. I hope to let my children know not to do what I did so they can have a better understanding what credit cards too many can change their outcome in so many ways.
Katherine, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Aug. 10, 2023
Was always ready to help. They worked with me on the amounts that I could afford to pay each month, towards my accounts. Always came through for me. Very understanding to my personal problems. I'm grateful for their dedication and understanding.. And they were always available. Making all account information available & up to date. Great website. Thank you Freedom Team....
Hi Paulette, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Aug. 9, 2023
I had two debts and I was having issues because both of them would come in different times in the month. One would be at the 1st and the other one would be towards the end. I would always struggle with money from the one in the end to the beginning because I had a hard time saving money. I finally broke down and needed help. I was struggling.
My dad did research to find the best company for me to get in contact with and found Freedom. I called and I set everything up. The process was smooth and easy. When I enrolled, my dad there with me and he asked certain questions that I didn't know how to ask and everything was answered. Everything has gone smoothly since then.
The last two years, I was having really bad health issues and I was in and out of hospitals. If I had a hard time paying a bill, I would message or call Freedom and we would change my payment to $50 and then I would add an extra payment whenever I could. It's been amazing. I started with Freedom in February of 2019. One got resolved in 2019 and my second one is getting resolved right now. It's settled on the payment and Freedom is working on paying it off.
Hello Cherish, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 9, 2023
We refinanced our home and the new mortgage company sent me checks to pay off credit cards, which they were doing some for us. I sent Freedom a check of almost $6,000 that I'm paying for that through my mortgage now. It was to pay off one credit card in full and they were to apply the remainder into the other two accounts they were working on. They received it on July 3rd and it went into that account July 3rd. But it does not show on my page at all that they have applied that to that credit card nor the remainder of that check to the other two credit cards. It shows that they have received it and they deposited it into that account, but they've not applied it to the debt. I have called them over and over. They have not been helpful at all. My balance was $1,931 to pay them off completely. I just sent them another check, certified mail, that I will get a signed receipt to pay them in full and I wouldn't want another thing to do with them. They won't get another penny from me and I've made sure of that with the bank. I will not recommend this company to anyone.
Hi Sandra, requests like these take time to process. We are sorry to hear that you are unhappy with the resolution time. An account specialist will be reaching out to set realistic timeframes with you. We appreciate your business.
Reviewed Aug. 9, 2023
I’m glad I decided to humble myself and take advantage of Freedom Debt Relief. It was easy to get started and the staff were friendly, nonjudgmental and respectful. The dashboard is a handy feature to keep up to date on the progress. A coworker stated their son was having issues with credit card debt so I referred her to The service.
Hi Nicole, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 9, 2023
Have really helped lowering debt and making it easier to get out of debt. Would highly recommend to family and friends. Anyone who needs help with rising interest rates and struggling to pay bills. It has helped reduce my anxiety and has really helped my budget and would like to thank FDR for helping me resolve bills and ultimately gain financial stability.
Hi Barbara, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Aug. 9, 2023
I am really Happy of the current outcome and the speedy turnaround to reach my goal with the plan we came up with. I have already seen a couple of my bills paid off and I am excited to be once again debt free. My consultant is amazing and is there when I have questions or to let me know of any new opportunities that could help me resolve my debt quickly and efficiently.
Hi Daniel, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Aug. 9, 2023
Yes I would recommend you guys with no problem. You guys were very very welcoming and professional. If I had a question or a problem you guys replied right away with no problem and answered my questions right away. I’m truly Thankful for you guys giving me a chance to get back on my feet.
We are very grateful for your feedback, Donna. Thank you for committing to your program! We wish you continued success!
Reviewed Aug. 9, 2023
At first it's hard not taking calls from your creditors, but then, it starts to end. Then you get your first debt taken care of, and onto the next... This really is working! Your advisor is really your partner in undertaking this difficult undertaking! Debt sucks life from you, so get rid of it! This is a sure way to do that!
Jolie, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Aug. 9, 2023
FDR has been very communicative and user friendly via website and text and email. Have made being in debt nearly stress free. Easy to upload documents and learn the process. I have never had to call bc of the easy text feature. I appreciate them working down my debt via negotiations.
Hi Melissa, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Aug. 9, 2023
The help I received is amazing. They were able to calm my fears and concerns. They are so helpful! I feel hopeful and confident in dealing with my debts now. I was so worried before, unable to sleep or relax because I was so worried about being able to clear my debts.
Hi Jennifer, we are so happy to hear that we have been able to bring you peace! We hope you are able to relax and rest, knowing that you're in good hands!
Reviewed Aug. 9, 2023
Cancel and refund was explained differently by each person and no one ever called back. Just started withdrawing. Jeremy said he would call back. Never did. Conversation started good and convincing til the transfer of the call. Just cancel cancel cancel.
Hi Deletha, it looks like your request to cancel your program with us has been processed. We are sorry to hear that you feel this way about our program. We wish you continued success in your future.
Reviewed Aug. 8, 2023
Freedom Debt Relief is trustable. They have been helping me consolidate my debt. The fees are high, but it keeps me out of trouble. The customer service is good. They're very easy to get ahold of. Before COVID, it was Monday through Sunday, and after COVID, it's Monday through Friday, but that hasn't been a problem.
Hi Jessica, it is great to hear we have been able to meet your needs with our debt settlement program. Our customer service team is at your service 7 days a week! Mon- Thu from 8 AM to 9 PM EST, Fri 8 AM to 8 PM EST, & Sat–Sun 10 AM to 8 PM EST.
Reviewed Aug. 8, 2023
The program works good. I wish it was done faster, but it just takes a while. Freedom Debt Relief does a good job. They told me before, if I pay more than I have now, we would pay it off quicker. But they don't force me. They just gave me a heads up. They keep me informed, which is good. I recommend them big time.
Hi Shawn, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Aug. 8, 2023
The reps warned me right up front that I was gonna have to let my bills go on hold for a while and that it was gonna hurt my credit. My only concern is that I paid off all but one credit card and my credit report is still reflecting that these bills or still unpaid even though I paid them. I spoke to Freedom about it and they said I would have to contact the credit reporting agency and let them know what I was doing and who I was affiliated with, which is them, and let them know that I have proof. The only proof that I have is my dashboard that I get on to and it shows that I've made all the payments and that they're paid off. Freedom Debt Relief was easy to work with and their program was good. They're doing everything they said they would do. I've got to trust that they are because it shows that the bills are paid and I don't know any other way to check on it other than what they tell me.
There was one time that Freedom called me about a year after being in the deal with them. They said I’ve been good about my payments and they could offer a loan to pay off everything and be done with it, and then I just make one payment to Freedom Debt Relief. It was gonna cost me $800 a month and I was barely able to make the 400 a month that I was paying them. It's just like me paying the credit cards off myself because the interest that they would have charged for that was ridiculous. So, I opted out of it and I’ve just been making my payments every month.
Hi Terry, thank you for reviewing your experience. Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Aug. 8, 2023
I am very grateful for my experience, I could not do by myself what they have done for me and am very grateful I didn't have to claim bankruptcy. I would pay them again too handle my debt. I am very pleased and appreciative of my experience. I was newly divorced and taking care of two children and could not pay my debt. It was a blessing to have found this service.
Hi Joann, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Aug. 8, 2023
My experience has been great so far, and I would definitely recommend Freedom Debt Relief to others! My advisor has always been available when I needed to speak with him, and Customer Service has also been there for me when I’ve needed them. Freedom Debt Relief has been a godsend for me, and I greatly appreciate all that they have done for me.
Hi Mary, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 8, 2023
Excellent service. They care, understand and are very helpful. When I was in doubt they weren’t pushy. They walk me through and gave better options to think about. Even when I was going to give up they encouraged me to hold on for my best interest. Settlements came quicker than I expected.
Hi Kathleen, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 8, 2023
I'm happy with Freedom Debt Relief because they are doing so much and they're good for me. They set the payment up according to each of the creditors I have. Their program is really helping me in my life to get everything and my finances back to normal.
Javier, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Aug. 8, 2023
My husband changed jobs prior to starting our program and we were struggling to get by with the mountains of debt we have. Starting the Freedom program was the best decision for us! We just had our first card settle and we’ve only been in the program 3 months! We are on our way to being debt free, thanks to Freedom Debt Relief!
Hi Cecilia, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 7, 2023
Very honorable group of people. They recognize your plight and sympathize. Great experience for such a troubled time. I didn’t think such a system existed. Luckily found it on the internet. My wife and I are happy they are here to help. There is a light at the end of this tunnel.
Randolph, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
Reviewed Aug. 7, 2023
Feeling so much better since freedom debt has helped me understand what I need to do to get out of debt. It's been pretty simple, easy so far. And I feel all the people that I talk to you through freedom debt are so wonderful and willing to help me understand at all times what is going on with my debt. Thank you Freedom Debt for coming into my life.
Hi Sandra, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.
Reviewed Aug. 7, 2023
This offers an alternative when your budget is very tight and you are struggling to make payments and still eat. I just wish I could pay something to the Creditor sooner, but understand that I need to build a reserve first. Everyone I have spoken to is very knowledgeable and helpful.
Hi Karen, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Aug. 7, 2023
I really needed to find a way to manage my credit card debt. Applied for personal loans only to find the amounts they would loan to me would not be enough to pay-off my credit card debt. Finally I happened upon Freedom Debt Relief. They listened to me about my situation and came-up with a sensible plan to help me get debt free again!
Hi Jack, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 7, 2023
Happy with their resolutions. Moving out of debt with this program. They obtained a 45% savings on my first transaction. Very glad I chose this program with this company. Looking forward to my next debt reduction. Recommend this Company to anyone seeking to reduce their debt. Courteous, helpful and friendly customer service.
David, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Aug. 7, 2023
The lady that helped me Rachel was a true angel. She made me feel relieved and confident about my decision to get ahold of my debt and I will be forever grateful to her and I will scream from the roof top of how amazing she was and how this company is. Thank you. Thank you.
Sarah, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Aug. 7, 2023
Jennifer has been very helpful with my debt relief. We are in the process of consolidating all my debt into one small payment which is a savings of over $100k in five years. This will clear me out of my current debt. Thank you again for all your help. I look forward to finally freeing up my debt.
Olive, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 6, 2023
They were thorough about details I needed to know. He even pointed out where I was paying outrageous interest rates. I felt a load come off my shoulders. Truly I slept better than I had in a long time. The payment is about 600$ less than I was paying. I feel I will stand on my own again.
Constance, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 6, 2023
Customer service team is super friendly and knowledgeable, making the whole process easy. I would.. and have.. recommended Freedom Debt Relief to others! I was drowning in debt, on a fixed income, and I thought it was impossible to get out from under it. FDR goes over each step of the process with you, and provide helpful tips on how to deal with creditors, what to expect and they are beside you on every step.
Denise, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Aug. 6, 2023
First settlement already negotiated and I haven't even been with FDR for a month yet! Can't wait for more! Only had the second deposit completed so far but it seems like things are moving along smashingly! The registration process was simple and I was also able to make adjustments to my enrolled accounts. I can also easily make additional deposits to make the process even faster.
Hi Geoffrey, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Aug. 5, 2023
I am so fortunate to have this company handle my credit card debt. They are so personal and great in doing everything they can to help people with their credit card debt. They work with you so hard until everything works in your favor. Great company to have on your side.
Hi Mario, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Aug. 5, 2023
Following a divorce, Covid lockdowns, losing my job as a retired veteran, and rising inflation, I quickly found myself completely overwhelmed with three small kids to feed. I've been drowning further and further into debt over the last several years, but I have finally found a sense of hope, after finding Freedom Debt Relief. I can feel like a normal person again and not have to feed my kids on credit.
Hi Adam, thank you for sharing your experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 5, 2023
Right from the start I experienced excellent customer service from the representatives I spoke with. Their skills and knowledge of the debt resolution program were outstanding. They gave detailed yet easy to understand explanations on how it could be possible for me to get out of substantial credit card debts within 48 months. This helped me understand and decide how I could on my own, get to a better path of sound financial decisions by following this 48 month debt resolution program.
Terry, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.
Reviewed Aug. 5, 2023
Freedom Debt Relief is a awesome program that has given me peace of mind. Thanks so much. Before I became a member I was lost in my debt and no way you know I can see the light at the end of the tunnel in a short period of time. Freedom is already put me on the right track.
Hi Michael, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Aug. 4, 2023
Freedom Debt is a good place to turn to for your debt. They provide affordable monthly payments and if you need to move payments up they will help you. The service is good and the reps are well informed and they call you back. Thank you for your help and all that you do to assist me with my debt.
Hi Monnalisa, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 4, 2023
I am fairly new to the program but so far it's been great. I really appreciate the communication (phone and dashboard) which helps me to understand and stay informed of the process. I would recommend this program to help to become debt free. I feel less stressed having FDR negotiate for me and to come up with reasonable settlements. It is a good program for those wanting to set themselves free of debt.
Hi Janice, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 4, 2023
Hope to be out of debt in 4 years. Great people to work with. Would recommend them very highly. Always there for me to ask questions. Wish I would have found them sooner. Always friendly people on the phone. And for a bonus if you recommend them to a friend they will give you a 250.00 finders fee.
Alice, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 4, 2023
So friendly and looking for the best results to help you. So professional in everything what they told you..So happy to make the decision did I make to start and put all my problems in your hand. Thank you so much. Les recomiendo muchisimo q se unan a este gran equipo
Hi Reinaldo, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Aug. 4, 2023
This is helping me pay down debt that I had not expected. A convenient monthly payment that then pays towards my debts. It did seem to have taken a while to get the creditors to respond and I also had to resubmit statements, but all in all I am happy. I am not great about checking emails and that hasn't created an issue thankfully.
Hi Tricia, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 3, 2023
I have been in the program since February and I’m impressed by the manner they have gone about their business. They were thorough right at the beginning on the process. I followed all their instructions and everything has gone smoothly. They have settled 3 of 8 of my accounts. They have also been very helpful, informative and great communication with any changes. I definitely will recommend them to anyone in my type of situation.
Hi Jeffery, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Aug. 3, 2023
Thank You so much for this program, Personnel was very professional and very helpful. Thanks for taking the time to resolve my issues and others! I looking forward going through the process. I am not going to lie it is little scary knowing creditors will be calling but your instruction are detailed on know how to speak with them.
Hi Nelson, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Aug. 3, 2023
I had a very good experience with you guys. I'm looking forward to the next couple of years and thank you very much for my debt relief. You guys are very helpful, polite, courteous. I had no problems. Thank you
Hi Samuel! We can't thank you enough for staying committed to the plan we have in place - you are doing great!
Reviewed Aug. 3, 2023
I feel peaceful that Freedom is helping me with my credit card payments and answering my questions. I can always call them if I need help or ask questions. My phone is no longer ringing off the wall several times a day with credit calls and this is nice. I am retired and I can budget myself and payment is what I can afford.
Hi Linda, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 3, 2023
It was very easy to sign up and they are very understanding. They answered all of my questions and made me feel like I am moving forward and in the best way. The CSR that assisted me is amazing! I should have done this a long time ago!! The website is easy to use.
Bianca, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 3, 2023
You guy are always there when I need answers and I hand you have got someone else in to the Freedom account. I think you do a very good job. I really don't know what else to say other than I am glad I got with you guys. Please keep up the good work.
Hi Debra, thank you so much for taking the time to review your experience! We are so happy to hear that you feel supported - that is always our goal!
Reviewed Aug. 3, 2023
Program was explained to me very well. I feel confident that this program will work for me in paying down my credit card debt. My adviser Chris contacted me when I requested due to some family issues. I received a follow up call from FDR and listened to the taped messages concerning this program. I am looking forward to a successful journey.
Hi Alma, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Aug. 3, 2023
Just started program so I hope this will enable creditors to get info soon. Very professional staff and the whole intake was easy. I felt secure and confident in my decision and was assured of no judgment. The experience was not aggressive and I know that they are always there if needed.
Hi Vicki, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed Aug. 3, 2023
Freedom Debt Relief is a wonderful partner to have in settling debt. Credit card debt piles up so fast if your income isn't enough to manage. Freedom Debt Relief is a true partnership in resolving that evil thing known as credit card debt. They are the true helm of navigating such an uncertain and nerve-wracking reality. Please work with your advisors and they will give you peace of mind from start to finish. It can be a long process but stay the course and you will go from red to green.
Hello Adam, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Aug. 3, 2023
Just started program. Only issue I had was referral being handled properly when I first started. But a lady hopefully help me get that fixed. So far it's all good. Look forward to getting process going and all my debt resolved.
Hi Lisa, an account specialist will be reaching out to address your concerns.
Reviewed Aug. 3, 2023
This program has truly helped me. Looking back I don't know how I was making payments each month paying everything that I was paying. I am grateful for them. I was skeptical at first but then I realized I really did need help. If it was not for them I may would have considered bankruptcy which was definitely not what I wanted to do.
Hi Mieka, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Aug. 3, 2023
I was very skeptical at first but I needed to do something, I'm about ready to retire and my debt was going to keep me from doing so. I was very over budget for the long term. I have been surprised to see my debts being resolved quicker than expected. It still took time but I'm certain I made the right decision.
Hi Kimberly, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 2, 2023
Just not happy with how long it takes to get settlements .. Too many missed payments adding up on credit. In the meantime I have received offers from the card to settle. I know it is a process. Just wish it was quicker. When first talked they said 1-3 months. It’s been 4 months only 1 settlement.
Hello Jill, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 2, 2023
Yes already let family and friends know about my great experience with FDR. On my way to debt free life which means less stress, communicating with FDR is easy any question I have can be answered quickly or if needed can look into my dashboard and read up on summary. Overall I'm very Happy with my decision to trust FDR, thanks.
Hi Sharon, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 2, 2023
My biggest criticism is the timing between what I was told vs. what actually occurred for negotiations to begin with creditors. I was told that I could expect to start to see negotiations within the first month and in fact, my first negotiation only occurred last week, more two months enrolled in the program. When I called in to ask about the status, the agent that answered didn't even know how long I'd been enrolled in the program.
Hi Kelly, we are sorry to hear about your experience with our customer service agent. Our agents should be able to provide you with thorough answers regarding the status of your program. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 2, 2023
I called last week and talked to a lady which I don’t know her name but she was very helpful for the advice I was asking for. I had to go back to my old phone and I needed help downloading my Dash Board and she went out of her way to help me get it set back up.
Hi Vickie, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 2, 2023
Thank you for such an easy process to get my debt under control. Great company and excellent customer service! FDR has helped me get back on track to bring debt free without having to worry about all the minimum payments. I’ve already had a great settlement in the first 3 months!
Hi Carlos, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 2, 2023
I am very pleased with the service. It was fast & easy. Great customer service. I spoke to a lady she had explained everything to me very thoroughly which was great. They got back to in a timely manner upon signing up. Explained how to look into the dashboard so I can look into my accounts. Looking forward to continuing business with FDR. Thanks again!
Hi Lisa, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Aug. 1, 2023
Was cautious and unsure of this program. I figured my financial situation couldn’t get worse so I leaped in with my eyes closed hoping for the best. Didn’t really know how the system worked, even though they kept explaining it to me. The results are fantastic!! Thank you to everyone involved and looking out for me.
Hi Roberto, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 1, 2023
I just want to say that Customer Service worked every step of the way with me. They were understanding and kind. Very Patient and reassured me that I was taking a Great Step taking care of my Credit. Thank you for helping me feel Good about this. Thank you for caring about my situation.
Hi Patty, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 1, 2023
After the initial enrollment, it was a little difficult to find the right number and time to reach someone about the next steps. So far the process is fairly easy. The client dashboard is very super friendly. The follow up has been very informational for how to navigate through the rest of the program.
Hi Sara, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 31, 2023
So far they have done exactly what they have promised and we seem to be on the way to consolidating all of my debt. I hope to restore my credit back to what it was when this is all finished. Results are happening very quickly tho. They respond quickly to my questions and are very helpful.
Hi William, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed July 31, 2023
I was not told it could take up to 120 days to contact just one creditor. I thought within 90 days all my creditors would at least be contacted. Some of these creditors won't even be contacted for a year. If I would have known this I probably would not have entered the program.
Hi Ann, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We encourage you to contact our customer service team to discuss your options, we want you to be able to continue our program comfortably and to continue your progress.
Reviewed July 31, 2023
My experience with Javi was top notch. Highly recommend for anyone in need!! He was very helpful, informative and made sure I understood every step we were taking. Any questions were answered and in a way that made sense but not in any kind of belittling way. He was fantastic!
Hi Rachel, we are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!
Reviewed July 31, 2023
I couldn't be happier with Freedom Debt Relief. We are getting rid of the credit cards that have been costing me frustration and money for years. I'm looking forward to the day that debt will be in my past. I love getting notices that the settlement has been resolved. Thank you for all that you do!!!
Hi Michael, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed July 31, 2023
They did what needed to be done and now I am on my way. I talked to real pleasant people when I needed something. I really liked when I got a summons and they were right on board. I was glad I was eligible for a loan to pay this off.
Hi Michelle, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed July 31, 2023
When I was struggling with debt and unsure what to do, I was able to find Freedom Debt Relief! Freedom people are friendly, informative and polite. I would recommend them to others that we're in need of their service. They have helped me maintain and re-establish my credit. Thank You Freedom Debt Relief!
Hi Kathleen, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed July 31, 2023
I am very pleased with the first settlement that’s been made on my behalf. They took on the largest debt that I have and the debt will be paid off much earlier than original. Look forward to settlements. They continue to communicate with me on every action that they take on my behalf.
Hi John, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed July 30, 2023
I didn’t realize your company didn’t pay my accounts. It bothers me that my name is ruined. I will be glad once this is completed. I pray that my conscience changes from sad to happy. Time will tell, then my review will be rated higher as this progresses. I hope to pay this sooner than 48 months.
Hi Alva, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed July 30, 2023
Right choice. No pressure or annoying sales calls. My program was explained to me in easy to understand terms. All my options were explained and the decision was all mine. The support I receive is exceptional. I can see light at the end of my debt tunnel, and a future without debt.
Hi Rose, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed July 30, 2023
I have received exceptional service from FDR. Katelyn ** was compassionate, kind & very thorough in analyzing & explaining all my options. This was a difficult decision for me & I don't take it lightly. I'm thankful to have your guidance & support through this process. Before I spoke with Katelyn, I was not aware of my options in this very difficult situation.
Martha, it is great to hear that you had a pleasant experience, with Katelyn! We look forward to continuing to support you in your journey to financial freedom!
Reviewed July 30, 2023
I have been working with Matthew and he has been excellent in explaining everything to me. I have also found the different emails/videos very informative. Although I am in the beginning stages I have been pleased with the service provided. Whenever I have had any questions Matthew has answered them promptly...an excellent program for relieving the debt in an efficient manner.
Hi Rebecca, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed July 29, 2023
I am paying off my past due bills. That is my goal. I would of never been able to pay them without FDR. I would of filed bankruptcy. Thank you for helping with a plan. And someday I will be debt free. Future plan is to build a house. And now if will be possible after I am debt free.
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Hi Cynthia, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed July 29, 2023
So far it's great and they are really helpful. The program has help me make decent payments every two weeks that I can afford. I can not wait until they negotiate to clear my credit payments. I also like the fact that I can add more creditors to clear my credit.
Hi Kimberly, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed July 29, 2023
The only problem was that the first time I applied, they told me four years and then the process went up to five years. They were deducting 474 from my Social Security which is a lot of money for me. But thank God I'm done and I can save that 500 month to go for a cruise with my sister-in-law next year. I'm so happy.
Hi Leonor, thank you for trusting the process. We are thrilled to serve you and look forward to helping you accomplish your future financial goals.
Reviewed July 29, 2023
The reps were very honest and knew what they were talking about. We started the program right away after the phone call. I’m in the last year now and I’m happy. Freedom Debt Relief helped me out a lot because COVID knocked me for a loop, as far as work goes. I missed so much work and the credit card bills were too much to handle. So, I had to do something.
Hi Pietro, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 28, 2023
I'm not getting the right answers. It should not take months to get this done. I was told the second week of this month that I should see results around July the 20-21. Now I get an email telling me it may take months before my two credits make a deal. PI have also been told that I don't have enough money in the account. Somebody better get in touch with me. I've even tried to log on and It will not let me. One of my account has no interest, you guys are going to cause me to loss that. Not happy.
Hi Sally, we are sorry to hear you feel this way abut your program. An account specialist will be reaching out to address your concerns.
Reviewed July 28, 2023
So far my experience has been great. Customer service is good. All individuals are very helpful. I am looking forward to being debt free. Only complaint is my dashboard is not working properly. I’ve talked to staff but it has yet to be fixed. I will reach out again to customer service for assistance. Thank you very much.
Hi Tanya, thank you for sharing your experience, our dashboard was down for maintenance but should be running again. We encourage you to check your email for a communication from us. If you continue to have issues, please contact our customer service team.
Reviewed July 28, 2023
Updated on 12/13/2023: I am very satisfied with this program. We have already had 10 debts settled in less than a year and we could not be more excited! I recommend this to everyone that asks me if I know a good debt solution program. We have used one previous to this and they never contacted us and I honestly don't remember them even getting anything settled and we paid for them for over a year.
Original Review: I love the fact that our accounts are getting taken care of quickly with most of them settling for less than half of what we owe them, I also love being able to see everything going on with my account through my dashboard so I know exactly how much money I have paid and where it is all going!
Hi Brittany, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed July 28, 2023
I was carefully walked through the process, which was super simple. I felt like I had no way of ever getting caught up until I contacted FDR. They help get me back on track at a much quicker pace at a much lower payment. I would highly recommend them to anyone who feels like they will never get ahead or even caught up.
Hi Michael, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed July 27, 2023
I'm so glad I decided to give Freedom Debt Relief a try. I feel easier knowing that FDR is my advocate to reduce my debt amount. Already I have approved two out of the seven debt credit card accounts. I'm excited to say that if a few years, I will be debt-free thanks to Federal Debt Relief. THANK YOU SO MUCH FOR THIS SERVICE!!
Hi Amy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed July 27, 2023
The creditor calls are stressful, but you just have to trust the process. 20+ year old company with an A+ BBB rating is highly reassuring! Just waiting for some settlement offers now. Don’t give up, just trust FDR and let them work their magic. I would definitely recommend FDR to anyone who needs debt relief, especially with this ** “President” who caused this economic mess!
Hi Shane, it is great to hear that we have been able to meet your needs. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed July 27, 2023
It is taking time but I feel as though there's a lot of progress being made. It has really made a difference in my everyday life not being hounded by creditors. I know that I've made choices that I've been penalized for, but there's reason to keep beating me down. Thanks for your help.
Hi Michael, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed July 27, 2023
I thank you for helping me. Y'all are doing a great job. If it wasn't for helping me I don't know what I would have done. Me and my daughter just started out own my own and things got away from me so thank you. In my time need I let credit get the best of me then Freedom credit relief happened. Thank you. I'm on my way to relief.
Hi Sonjie, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed July 27, 2023
It’s all a money game. Supposedly they try to work out a deal with these credit card companies. That will never happen because they have already given your debt to a law firm that harasses you with phone calls and letters every week. And Freedom Debt Relief knows that you don’t owe these law firms anything because they didn’t give you the credit card. But in the long run everyone gets a piece of the poor man’s money. They give you 5 years to pay off a small debt, you miss a payment and they make you start all over, a legit scam if you ask me.
But there’s no other way out, your credit crashes right away and you are stuck till you finish paying off your new debt with Freedom Debt Relief, they just minimize the monthly payments and in the long run you pay them some smaller amounts of monetary interest, sometimes it’s better to negóciate yourself with the credit card company and see if they could help you out. In conclusion, your credit will be shot for 5 years until graduation of the payments due to Freedom Debt Relief, I guess you have the option to leave but what will happen to your debt is a mystery.
Hi Bruno, we are sorry to hear you feel this way about your program and our company. Your creditors have the right to take legal action against you if you stop making payments, this is true outside of or program as well. FDR provides assistance from our legal partners for our members. Your credit will be impacted at the beginning of your program, but you will also see improvement during the duration of your program as your accounts are being resolved. If you were to choose to terminate your program, you would be able to pay your creditors directly or try to negotiate your own accounts. An account specialist will be reaching out to address your concerns regarding any renegotiations for your accounts and the status of your program.
Reviewed July 27, 2023
We needed counseling and a debt solution, and Freedom Debt Relief (FDR) provided it promptly. Due to health reasons (lost my leg), we suddenly lost income as I was unemployed, and we went through our savings to pay our mortgage and maintain our household. We have been working with FDR since December 2022, and they are systematically knocking down overwhelming debt from credit cards and a personal loan we assumed for our son's high-interest student loan. FDR communicates what they are doing, keeps us in the loop with negotiations, and always asks for our agreement to settle for excellent lower balances than we originally owed. The mental stress is off us, and we no longer receive the collection calls.
Hi Richard, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Reviewed July 27, 2023
FDR has provided me with a way out from under my debt. They are the only company that really understood that due to job loss - debt can creep up on you and make everyday life miserable. They are a great help and have assisted me every step of the way.
Hi Stephen, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed July 27, 2023
Freedom Debt Relief has made the entire process simple to understand and to follow. One of the aspects of this company that I love the most is the constant communication during the negotiations and settlement process. That not including the dashboard which one can open at any time to review which account is being negotiated and the order each account would be handle by FDR.
Hi Raymond, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
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