Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
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- Financial relationships do not influence whether we publish a consumer review.
Reviewed Aug. 28, 2023
Freedom was fast at relieving my debt. I made on time payments that got me qualified for a loan. The help and service they provided took the stress off my shoulders. I also saved $4k. I can’t thank you enough for the amazing staff and support you all provided. I definitely would recommend to anyone that is having trouble and are unsure of where to go. This is the time and place. I’d start as soon as you can.
Hi Marshall, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Reviewed Aug. 28, 2023
I have not had very much experience with the program. Everything so far has been very good. I have sent you another set of pictures of bills that I have. I hope you can see what you need out of them. If there are any questions or concerns about the bills please do not hesitate to contact me. My phone number is **.
Hi Terrie, we encourage you to check in with customer service 48 hours after sending any documents via email. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Aug. 28, 2023
I have seen these ads countless times, and wonder if this is true. What I can tell is true at this point in our Debt Relief Journey is peace of mind. We are walking a journey to improve ourselves through better management of our money and of our credit score and that has given us peace of mind.
Hi Scott, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 28, 2023
Thus far, my experience with FDR has been great. They have kept me informed every step of the way and have been there to answer every question I have had. Highly recommend them to anyone seeking help with high debt. The initial contact with FDR was especially outstanding in that they worked with me in my initial application done in a very speedy but efficient manner.
Hi Joseph, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Aug. 27, 2023
Reasonable response time to most inquires. Kept apprised of changes and/or settlements reached. Direct questions asked regarding concerns are not being addressed other than in a general noncommital way which is of concern. Would prefer to have someone give a direct and honest answer to my questions as they are important to me and have no negative outcome on FDR. To ignore my concerns to understand certain processes should be a top, priority with any company.
Hi Judith, we are sorry to hear you feel this way, we never want our clients to feel like we are ignoring their concerns. We are here to help and address your concerns and requests within reason. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 27, 2023
They have been working with us and very professional from the 1st time we talked on the phone. Hey had our 1st settlement very fast. I know they will be there to help us 24/7. It was so easy to get started. Am looking forward to being debt free soon. Thank you all.
Sandra, thank you for trusting the process and congratulations on your first settlement! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Aug. 27, 2023
Everyone is so friendly and knowledgeable about the program and is easy to contact about questions. Got set up on monthly payments that I can afford and saved over 10,000.00 in debt. I won’t have to worry about losing my house and living paycheck to paycheck anymore. My kids can have more of a life they deserve and me and my wife hasn’t been this happy in years. I love the videos on the website that tells you what to expect and what to do so there is no stress. I also like all the real reviews on people’s experiences so I know what to expect.
Derek, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Aug. 27, 2023
Excellent service in debt resolution and a great helping hand in resolution of my debt. Excellent customer service and very professional in their work. I'm very satisfied with them and the day is not far away that they will bring my debts to zero and make me debt free.
Hi Irfan, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 27, 2023
I'm very happy to have worked with FDR. It's going to help with my debt and getting my credit score back on track. I have appreciated being able to use my client dashboard. Customer service agents have been very cooperative in handling problems for me, and resolved it in good time.
Kathleen!Thank you so much for taking the time to share your experience and for trusting us to support you! Keep up the great work!
Reviewed Aug. 26, 2023
Thanks Freedom Debt Relief! I struggled to figure out what to do with my extensive credit card debt that was hindering us in our day to day financial requirements. After 6 months 1/4 of my debt is now paid off. The remaining 3/4 will possibly be paid off in the next 18 months! It just feels good to get this under control. Couldn’t have done it without you and your professional guidance. It feels like I have a special friend behind the scenes to take away my many worries on how to pay back what I owe and save face at the same time. Thank you for coming to my rescue, helping me set up a plan that works very well, is private and confidential, and allows me to experience what financial freedom! feels like one step at a time and hopefully will help me avoid the same problems that caused me my over-spending in the first place! Thanks again, Freedom Debt Relief! You’re the best!
Hi Thomas, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Aug. 26, 2023
I have received excellent service so far and I am looking forward to having my account settled. I appreciate the follow-up and the notifications. Everyone has been professional and the website is easy to use. I would like to complete another review after my first account is settled. So far great response time and notifications.
Hi Kathleen, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Aug. 26, 2023
It's a peace of mind when they explain you the process to consolidate all your debt with an affordable payment. They will help you through the process and if you have any concerns. It's only a phone away for them to assist you. It's an easy way to stay debt free.
Hello Jose, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed Aug. 26, 2023
You pride yourself on lowering the amount of the settlement but the fees that you charge make the discount minimal. Length of time, etc makes it difficult to be excited about the program. I don't know if this is worth it for me. My creditors keep calling me over and over again.
Thank you for your review, Georgia. We understand the fees of our program can be unappealing, but we do want to reiterate that those fees paired with the convenience of our services can actually save you so much time, hassles, AND money in the long run. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 26, 2023
The people working at FDR are always polite and understanding of the situation. They are knowledgeable and helpful when I call. They give me good advice regarding the phone calls I receive. Their calm demeanor and sincerity can put my mind at ease. Their commitment to the program encourages me to do the same.
Hi Elaine, it's wonderful to hear that our team has been so supportive and helpful throughout your journey to financial recovery. Please let us know how we can continue to support you!
Reviewed Aug. 26, 2023
Freedom Debt is the best place for help in consolidating when you need help. Very friendly, professional, and they explain everything to you so clearly. So far all the reps I have spoken with are so friendly and explain everything to where you can understand it. I have had to speak with a rep like 4 times and every time they are so reassuring and that makes me feel very comfortable.
Josephine, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Reviewed Aug. 26, 2023
So far with my experience, everything has been about as smooth and easy as possible. 5 stars on ease of access. Setting up my payments and linking everything was smooth as butter. Affordable payments on a bi weekly schedule. Would for sure recommend to anyone struggling with debt that's ready to start getting everything in order.
Hi Josh, it is great to hear our program has been convenient! Please let us know how we can continue to support you!
Reviewed Aug. 26, 2023
So far so good! Great job. Great job. Great job. So far I am happy. Keep up the great work. If progress continues to be great I will definitely recommend the people that I know if they are in credit problems. I have already received a offer for one of my creditors.
Hi Tirell, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Aug. 26, 2023
I've had a good experience with their reps. Whatever questions I had, I would just call them and they would help me out right away. Working with their reps was very easy. They told me it would take three to four years, but, I'm still not done. And it's been five years. I have six accounts brought to Freedom and I still have three more to go.
Hi Angel, thank you for your feedback. We encourage you to reach out to our customer service team to address any questions you have about your program.
Reviewed Aug. 26, 2023
So far I’m satisfied I believe it was explained to me in full. I really would like to see the new number for TJMax as I sent in the information like three or four times by adjusting that account my monthly payment will go down. Please correct it. Let me know.
Hi Debra, thank you for sharing your feedback. An account specialist will be reaching out to address your request.
Reviewed Aug. 25, 2023
There’s nothing been paid off yet so it’s hard to say if I’m pleased with the service or not. But if things turn out like I was told I’ll be very happy. I’m looking forward to having it taken care of and fixing my credit. Hope it gets done. I’m going to try to send extra to pay it ahead of time.
Hi Deborah, thank you for allowing us the opportunity to guide you through this process. Rest assured, you will feel more confident as your accounts are being settled! We cannot wait to see your progress!
Reviewed Aug. 25, 2023
I called Freedom Debt Relief. At first, it was nerve-racking. But after I got done talking with their rep, it was exciting and I was ready to start. The program they set up for me was supposed to add around 22. But life happens so you have to change things around. They had me for 2025 and that should save me at a balance of 2 something. Ever since then, they settled a few things and I was able to get a few things done. I actually bought my first home this year because of Freedom so it's been a blessing.
Freedom's price is fair for what they've done, how they fixed things on my behalf and kept all the unnecessary calls off my back and the others' back as well. Most times you have other consumers trying to call and get some things paid off from them. But because I'm with Freedom Debt Relief, the other consumers can't call me. You're relaxed and you don't have to worry about, "Oh, my gosh. When's my next bill?" because you're paying on time with Freedom. Even if you have to skip a month that day, their team itself helps take care of you and relieve the stress off of you. It's almost like a big brother or a big sister.
I like the constant positive attitude of Freedom. Every time I had to call, I never got that judgy tone or that they woke up on the wrong side of the bed tone. They're always in like they had coffee or that first shot of the day. They're always in a great mood. That makes me excited about talking to them. I was referring my friends and family to them. Their website is easy to look at and they updated recently. It's easy to review what you've paid off and it gives you more drive to wanna pay things off earlier, if you're able to.
Hi Marcus, it's wonderful to hear about your positive experience with us, and congratulations on buying your first home this year! It's great that you find our team's positive attitude and responsiveness to be such positive factors in your experience. Thank you for allowing us the honor of working with you!
Reviewed Aug. 25, 2023
I just had to Freedom Debt Relief what I still had in outstanding accounts. And then determined which accounts they could work with and couldn't, and which would be in the program and not. We went further with the enrollment process on how they protect us with the attorneys. And we got our own team of attorneys that work on it, and how the program would work. I speak back and forth with people either in chat or on the phone, and initially using my online dashboards for the system. I've graduated. They said it would take five years. But it ended up being something close to seven because they had one account that gave them some problems. Target has a card that comes right from your checking account. It wasn't a lot of money. That account just kept giving them a lot of crap about it. Until they finally just gave them an amount that they would try to settle it for. And they accepted that amount. Neither me nor my husband have any debt.
Hi Robert, congratulations on graduating! Thank you for sticking to the plan we set in place for you and for trusting us as your guide!
Reviewed Aug. 25, 2023
I am pleased to be able to work with such a professional and highly rated team personnel working hard to help me achieve my debt relief goals and in the near future become debt free to pursue other important goals in my life. I want to thank the whole Freedom Debt team for your every thought and assistance in helping me reach my financial goals...Thank you Bernard **
Hi Bernard, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Aug. 25, 2023
They always keep me informed and up to date on all my news. They send emails, texts, and phone calls. Whenever I have questions the don’t hesitate to answer me within a reasonable time frame. I have finished one account with them. I am thankful to the team for helping me get out of my debt and hopefully end up in a better situation
Hi Katherine, it's fantastic to hear that we have been proactive in keeping you informed and engaged throughout the process! Please let us know how we can continue to support you!
Reviewed Aug. 25, 2023
I was very reluctant to start my debt free journey with this company, but I took a chance, filled out my information and received a call right away. The gentleman helping me made me feel comfortable and he was very knowlagable and did not make me feel like a failure because of my debt. I felt like this was the right path for me and I'm excited to being debt-free in my 40s.
Hi Nicole, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Aug. 25, 2023
They told me when I signed up what was going to happen, how much I was going to pay and for how long. They told me and walked me through how to get in touch with them if I had any questions. The questions l had they answered in a timely manner. I am pleased with all they have done.
Hi Sandra, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 25, 2023
My first call to Freedom Debt Relief, the counselor made me feel at ease, and they have been doing a great job ever since the first call. I would recommend freedom debt relief to anybody that's looking for a great way to get rid of debt. Make freedom debt relief your first and last place to get help.
Hi Bryant, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Aug. 25, 2023
When I signed up for the program, I was told that my credit would be affected. I had no idea that it would be so drastic. My credit score has dropped 78 points and now my other creditors are reducing my credit limits. This is a substantial hit to my credit and I am not happy about it at all. I was paying my bills just fine prior to this and now my credit is right back in the toilet.
Hi Jewel, we are sorry to hear that you feel like you were not fully informed of the credit impact that would be caused by enrolling in our program. We have outlined the credit impact in your enrollment agreement and we discuss credit impact during enrollment and during your welcome call. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 25, 2023
I would recommend Freedom Debt to anyone, it alleviates the stress from financial struggles. The mental freedom it gives you to move on with your life. It is a solution that still pays off your debt but gives you a payment plan that is affordable. As good as it is mentally the toll stress has on your body is also physical and I have felt so much better both mentally and physically.
Teena, thank you for sharing your positive experience and recommendation for Freedom Debt! It's great to hear that the program has not only helped you with your financial struggles but also provided you with mental and physical relief. Managing debt can indeed have a significant impact on overall well-being, and finding a solution that is both manageable and effective is crucial. Thank you for trusting us and sharing your experience.
Reviewed Aug. 25, 2023
I’ve only been in the program about two months and one of my accounts was already settled! They called and explained how it would work before I registered and everything was made very clear. The agents I’ve spoken to were very helpful and I have the ability to reach someone all the time. Overall it’s been a great experience.
Hello Leannette, it's wonderful to hear that you've had a positive experience with the program and that you have seen progress on your accounts in just two months! If you have any more questions or if there's anything else you'd like to know or discuss, feel free to let us know. We are here to help!

Reviewed Aug. 25, 2023
I was scammed out of my life savings trying to help what I thought was my friend and business partner. The debt consolidation loan saved me from bankruptcy. I have nothing but good things to say about the team at Freedom. I wish to say a heartfelt thanks for helping me in this terrible situation.
Hi Drew, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Aug. 25, 2023
So far as everything I have expected. Hopefully will continue as it has started. Yes so far I would highly recommend your service to anybody. I have an acquaintance with who may be in a financial jam at the moment. I am very happy I have Gone with you guys.
Hello Steven, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Aug. 25, 2023
I gave a 3 star because I thought this process may go a little faster but I do understand that it does take time to get things accomplished. I do need to review all of the details and I will get in touch with you because we are receiving some threats they will be taking us to court, will send to you all today. I do thank you very much for all your help.
Hi Kathy, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.
Rest assured if legal action were to be taken against you by one of your creditors, our legal team will be available for assistance. We strongly recommend that if you have any documents from your creditors, that you please upload them on your dashboard or email it to support@ freedomdebtrelief.com.
Reviewed Aug. 24, 2023
Yes I would recommend FDR to anyone who needs help with credit card debt. They are very helpful and trustworthy. Honest. They do have good advice how to help people who needs it and they don’t charge you arm and leg on their prices. I give them 5 stars of excellent quality.
Hi Bethany, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Aug. 24, 2023
The representative I spoke with, Eon, was great! He was genuine and made me feel comfortable with my decision to get started. He did an excellent job explaining everything and answering ALL of my questions. I spoke with Eon on two separate occasions and he was very upbeat and seems to have a lot of passion in helping people out of tough situations.
Ariel, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Aug. 24, 2023
So glad I looked into FDR! I finally feel the weight lifted off my shoulders! With the high interest on my credit cards, I was not getting anywhere. Already paying off three of my credit cards due to FDR and their settlement program!! Very thankful I took the leap of faith to do this.
Hi Michelle, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 24, 2023
The team is calm and patient when dealing with people's finances. A subject that gets everyone nervous and skeptical about outcomes. Trust is difficult to find when you know you were the problem. Neglect behavior around my finances is a great way to blame others for my poor decisions. Financial fantasy seems to always end up as a bad dream. The numbers add up the same way no matter what you decide to ignore. To thine own self be true.
Hi Mark, thank you so much for taking the time to review your experience! We are so happy to hear that you feel supported - that is always our goal!
Reviewed Aug. 24, 2023
Freedom came to the rescue when I had nowhere to turn. I like the fact that Freedom doesn’t just give you more money to further your debt. Freedom explains the whole process and sets up a reasonable amount to set aside to finally come to a agreement with debt collectors to clear my credit report and that will satisfy me and the debt collectors. I am very glad that now I have the support and guidance to repair my credit the correct way.
Hi Regina, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 23, 2023
I will recommend Freedom Debt Relief to my family and friends because it helps me to get a peace of mind. After many sleeplessness night once again I can go to bed feeling free know that my debt has been resolved. Thanks to the team of Freedom Debt Relief. They are a lifesaver.
Hi Gemma, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Aug. 23, 2023
Very user friendly. I was shocked at how fast Freedom got my first settlement, and checking my Dashboard they have another creditor targeted for negotiations. The Dashboard makes it easy to upload creditor letters & notes on calls. I am extremely pleased with FDR. I would definitely feel very comfortable recommending Freedom Debt Relief to anyone.
Hi Carol, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Aug. 23, 2023
So far all is good, looking forward 'til the day that they all settle, so these phone calls will stop and I can get back on track. I have been getting offers at a lower discount, I have been texting to Dana due for some reason I just can not my email to so can sent to customer service, I hope they getting them.
Hi Irma, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Aug. 23, 2023
Updated on 12/28/2023: I am on the second of four write offs in less than one year. One complaint I have is with the monthly fees that are charged, thus decreasing my funds available for debt settlements. My initial contact person was very informative. Dashboard is difficult to navigate especially if I want to review all ongoing correspondence with the creditor.
Orriginal review: I just signed up in May and already have had one of my credit cards is settled. Looking forward to additional settlements soon. My credit rating is taking a severe hit, but it is worth it. Their website is a bit difficult to navigate. I have not figured out how to look at all correspondence that I have sent to FDR from my creditors.
Thank you for your feedback, Beverly! We encourage you to contact our customer service team to hep you navigate through your dashboard!
Reviewed Aug. 22, 2023
I thank you for your knowledge in helping me when I needed it the most. I am still new and am thankful for the opportunities to get my debt under control. I am also thankful for the help and patience given to me to help me understand how this all works.
Hi Carolyn, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Aug. 22, 2023
So far it's going well, I've only just got started. Looking forward to working on getting my life straightened out and try to get some emergency funds started, and I do want to pay what I owe, but I just can't do it as of now, thank you so much for your help. Alice
Hi Alice, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Aug. 22, 2023
Ordinarily I would ask one of my children or grandchildren to read the directions and then tell me what or how to do something. With ADHD I can't read more than a couple sentences at a time. The way that Freedom Debt Relief keeps me informed, provided educational videos and constant communication allows me to understand what is going on without asking for assistance. I have been able to reach a real person every time I have called asking for clarification. Thanks to FDR, I have been able to budget in my much needed dental work and set aside a little each month so that when my property taxes come due I can pay that bill on time. I hope this review helps you to make up your mind about whether or not to use their services.
Hi Susan, we are very honored to hear that you feel supported and comfortable while working with us. We do our best to cater to our clients needs. Thank you so much for your valuable feedback! Please let us know how we can continue to support you !
Reviewed Aug. 21, 2023
I am a new client, so I don't have a lot to say, period but everyone. I've talked to so far and dealt with. Have treated me very respectful and professionally. My wife was a client of yours, and everything turned out great. That's why I decided to use your services.
Hi Ronald, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Aug. 21, 2023
Very happy. Great feeling when the first one was settled. It is tough waiting. I know it takes time to build up my deposits. But waiting is the hardest part. Every time I have called the help desk, they are very friendly and willing to help. That makes for a pleasant experience.
Hi Steve, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Patience is key during this process, please let us know how we can continue to support you!
Reviewed Aug. 21, 2023
The astonishing rate in which my debt is being resolved is amazing! Thank you for all the hard work Freedom Debt Relief. I gratefully share my experience with those I encounter with debt issues. Freedom Debt Relief makes handling my debt a breeze. I continue to make my scheduled payments and you guys do all the hard work. Thank you.
Hi Tinina, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.
Reviewed Aug. 21, 2023
Freedom Debt has been there for me on the day I enrolled and when things got really bad like I had a court case against me for one of my debts Freedoms that stepped in and took care of the problem before I had to go to court that was huge.
It is rewarding to hear such great feedback about our team, Lynne. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed Aug. 21, 2023
I have been with Freedom Debt Relief for a short time and they have settled 2 accounts for me hassle free. The app is fairly simple to navigate and understand. All in all I think this a great service so far. I would highly recommend for someone trying to clean up their credit and better their financial opportunities.
Hi Braxton, it's great to hear that you've had a positive experience with us so far! Obtaining the best savings across all of our client accounts is our #1 goal! It's also wonderful that you would recommend our service to others who are looking to improve their financial situation.
Reviewed Aug. 21, 2023
I already had a write off on one account. I am concerned with how I recently learned that if an account knows I am working with you before you negotiate they are likely to do that. I have larger account debts that have not been touched yet. I am fearful from the calls and emails saying I am close to collections. I was not expecting this, especially an account write off.
Hi Ami, I understand you are concerned about your accounts and the possibility of legal action. We understand the importance of prioritizing these accounts, rest assured our legal partners will be with you every step of the way. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 21, 2023
I am very happy I began my journey with FDR and soon I will have my finances in check with their great help. If you need Debt relief, I recommend them with my eyes closed. FDR is professional, helpful, knowledgeable and most of all communicative, very important when they are dealing with your credit cards and helping you out. Thank you!
Hi Maylin, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 21, 2023
Awaiting process of loan reduction r/t possible agreement with two creditors. Hoping process is accepted with creditors and thus is a smooth transaction. Hoping to be relieved of high interest fees. Hoping the company can do what they have intended by reducing my interest. Spoke with a colleague and she was very please with the service.
Hi Thalia, we encourage you to contact our customer service team to discuss your options, we want you to be able to continue our program comfortably and to continue your progress.
Reviewed Aug. 20, 2023
professionally and promptly. Every person I talked to in Customer Service have been so very nice and encouraging. It is wonderful knowing I have their backing.
Hi Monica, It's wonderful to hear that you're finding the entire process with us to be positive and that our staff members have been friendly and supportive. Feeling at ease and having the confidence that your debt is being handled professionally and promptly is our goal!
Reviewed Aug. 20, 2023
Freedom Debt Relief has been great to work with. They keep me updated with my account and have been very informative about my situation and how they plan to help me resolve my debt. I couldn’t be happier with FDR! I feel very confident knowing that FDR will meet my every need and get me back on track with my financial goals. I’m so glad that I chose FDR for assisting me with my debts.
Hi Jason! I'm glad to hear that you've had such a positive experience with us. It's important for us to keep you well-informed and provide you with a clear plan to resolve your debt. Thank you for choosing us!
Reviewed Aug. 20, 2023
FDR agent was very helpful explaining how the program works, how much it will cost me, and when I make deposits. Explaining to me how my deposits will be used. How they will negotiate with my creditors to eliminate my debt. I am looking forward to having my debt resolved.
Hi Kathy, thank you for sharing your feedback with us! Rest assured we are committed to obtaining the best savings, across all of your accounts!
Reviewed Aug. 19, 2023
Best place for help when needed for debt relief. This is the second time they helped me and great staff, they saved me and on top of helping with additional problems and credit processing to a good extent. The representatives are great and always keep me on point to take care of problems and setting me for success with bi weekly payment to ensure a smooth process.
Hi George, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 19, 2023
The people I have worked with have been professional and explained everything to where I could understand what was going to happen as we went forward. If I had to call back they were more than willing to help me and was very patient. They keep you updated on everything that is going on so you will know where you stand.
Hi Cecilia, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Aug. 19, 2023
FDR's employees were very knowledgeable, patient, and helpful. All of the employees that I talked to were able to quickly answer all the questions that I had. I've had some bad experiences in the past with my debts but the FDR employees calmed my concerns and made me feel like there's hope to fix my outstanding debts.
Hi Judy, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Aug. 19, 2023
I would highly recommend Freedom Debt Relief. They have helped me resolve most of my debt, as I am still in the program at this time! They are professional and very helpful! I love the freedom of knowing they are helping me resolve my debt! The payments are manageable. I love Freedom Debt Relief!
Hi Wanda, thank you for sharing your feedback. Your recommendation is a huge compliment and honor for us !
Reviewed Aug. 18, 2023
From the first phone call to the first settlement and throughout the program I’ve been provided with all the information needed to be involved with my debt settlements. I’m grateful for the help. All my questions were answered and concerns addressed. Now there is an end in sight for relief.
Michelle, it's wonderful to hear that you've had a positive experience from the first phone call through your entire program. Being provided with all the necessary information and having your questions and concerns addressed is crucial in making the process smoother and more understandable. It's great that you're feeling grateful for the help you've received and that you can see the end in sight for relief from your debt. If you have any further questions or need assistance in the future, feel free to reach out us!
Reviewed Aug. 18, 2023
From the beginning of my experience with Freedom until this current day, Freedom has been a top notch business to deal with. Their availability, help and knowledge far exceeds my expectations. They are a dependable company and I’m so happy that I reached out to them for help. I’d recommend Freedom to anyone that needs help getting their finances on track again.
Hi Stephanie! It's great to hear that you've had such a positive experience with us and that we have been able to meet and exceed your expectations. Recommending a company based on good service is a valuable way to share your positive experience with others who might be looking for similar solutions, we cannot thank you enough for believing is us. If you have any more questions or if there's anything else you'd like to know or discuss, feel free to ask!
Reviewed Aug. 18, 2023
I told the company at several levels they needed to focus on a specific debit. They didn’t do anything. Now I’ve been sued and I’m paying the full amount. Loan offers are a joke also. You have to have good credit for the loan program. How can you with the way the program works?
Hi Raymond, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to you to address the way the order of negotiations.
Reviewed Aug. 18, 2023
Although I am new to FDR, I have high hopes based upon their work thus far with me that my debt will be resolved in a fairly stress-free means. The professionalism, honesty, and concern show thus far has been #1! I anxiously look forward to the day I and my family will be totally debt free!
Hi Timothy, it's great to hear that you have a positive outlook and experience with us so far. Professionalism, honesty, and genuine concern are certainly important factors when dealing with debt relief services. Thank you for choosing us!
Reviewed Aug. 18, 2023
This program has really helped me with my debt, it helps give people a better chance at getting rid of your debt. I wish more companies would be as helpful. I have yet to have a bad experience, anytime I get an email from you guys I'm excited to see my progress.
Hi Stephanie, we are glad to hear that our program has been beneficial for you in managing and reducing your debt! It's wonderful that you've had a positive experience and that the program's emails are something you look forward to. Please let us know how we can continue to support you!
Reviewed Aug. 18, 2023
Freedom Debt Relief has already settled two of my debts, and I couldn’t be happier with the service. Can’t wait to complete the program and be debt free. The customer service and communication have been excellent. Joining Freedom Debt Relief is one of the best decisions I have made. My only regret is that I did not sign up for the program sooner. Thank you FDR!
Hi Victor! It's great to hear that you're having a positive experience with us! It sounds like our services have been effective in helping you manage and settle your debts, and our customer service team has met your expectations. Becoming debt-free is a significant achievement, and it's wonderful that you're satisfied with your decision to partner with us.
Reviewed Aug. 18, 2023
I cannot express enough how invaluable Freedom Debt Relief (FDR) has been in helping me overcome my credit issues. Their guidance and support throughout every step of the process were truly outstanding. Without their expertise, I would have struggled immensely to achieve the results I've seen. From the moment I reached out to them, FDR's team was attentive and responsive. This personalized attention made a world of difference, as I felt like they genuinely cared about helping me improve my financial situation. One of the most impressive aspects of working with FDR was their timeliness. Every interaction, from initial consultations to executing strategies, was characterized by their swift response and action. It's evident that they prioritize their client's needs and work diligently to deliver results promptly.
Hi Danna, this is so wonderful to hear!! Rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 18, 2023
I honestly thought I would never have the chance to pay off debts that have went to collections and so forth but with Freedom Debt Relief I feel like it is finally an option for my family. More than thrilled to watch my debts off of my credit report through this process.
Hi Ashley, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 18, 2023
Freedom has helped me restore my good credit and pay off my credit cards debit. I am so grateful that I chose Freedom Debt Relief because with low monthly payments I was able to pay off my debt. I totally recommend this program to anyone that have the same problem I had.
Hi Griselda, thank you for taking the time to share your thoughts about our service efforts!
Reviewed Aug. 18, 2023
Outstanding Company!! They provide excellent service to help you get out of Debt. Freedom Debt Relief works very hard with companies to reduce balances you owe. It's remarkable about their abilities to reduce your debt. Highly Recommend this company. It's been a lifesaver for me and many others to be able to get out of debt and live a normal life again.
Hi Jodie, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 18, 2023
This review is to thank this company for helping me out of a difficult situation. I gave them the info and they went to work asap, I’m very pleased with the settlements done so far! Took a load off my mind, I would encourage anyone out there with financial difficulties to call them, you won’t be sorry.
Hi Shirley, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Aug. 17, 2023
Everyone I have talked to at Freedom have been extremely helpful and very pleasant. This was not an easy decision for me, but I have been treated with total respect. I didn’t want to file for bankruptcy and Freedom helped me to disregard that route. I would recommend Freedom to my friends and family if needed.
Hi Gwendolyn, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Aug. 17, 2023
FDR has been awesome to work with and has saved me a ton of $. I highly recommend them to anyone looking to get out of debt, all you have to do is consistently make your payments and you will have your debt paid off in no time. Thank you FDR for all of your assistance and helping me clear my debt. I couldn't have done this without your assistance.
Hi Rhonda, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Aug. 17, 2023
It hasn't really started. My first payment is coming due and I guess that's when it begins. The lady had a very mundane script to refund that was very canned. I felt she was doing her best with what was supplied.
Hi Catherine, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Aug. 17, 2023
I have been happy with the assistance that I have received from FDR. Whenever I had a question or concern I was able to speak with someone who was pleasant and helpful. I have to admit that I was reluctant at first to sign on for help with my debt but now that I am seeing positive results I am glad I made the right choice.
Hi Gloria, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 17, 2023
Worked with me and feel a burden off my shoulders. Helped me with a solution that I could handle. Thank You. Easy to talk with and always polite, and helpful. Wish I did this years ago and not struggle like I have done in the past. Telling My Family and Friends about your service.
Hi Anthony, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Aug. 17, 2023
I got myself in-over my head, with credit card debt. FDR has certainly been there to helped me get back on course with my finances. They provided, assistance and guidance, the whole way through. Freedom Debt Relief also provided legal assistance, in a couple instances. I am feeling more relieved, now that things are more manageable. Thank you.
Hi Nelson, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Aug. 17, 2023
It was a pleasant experience. Your rep was knowledgeable and she took her time explaining everything. She has responded quickly to a few questions I had. I am looking forward to be debt free and seeing my credit rating rebound. I am also looking forward to watching my savings grow.
Hi Richard, we are very excited to see your program progress and results! Please let us know how we can continue to support you!
Reviewed Aug. 17, 2023
It's been pretty good. It could be better if accounts were paid off a little faster and The accounts were done more than one at a time but overall the company is doing a great job. No complaints from me. And I am wondering if the accounts that are paid off will be deleted from my credit report or reported as paid in full.
Hi Melvin, thank you for your feedback! We encourage you to contact customer service for any questions regarding your progress!
Reviewed Aug. 17, 2023
I’m new to the program but so far seeing a savings which is definitely a help! I’ll have bad credit for awhile but will get better over time. Thank you to Freedom Debt Relief for all your help thus far. I can’t wait wait to graduate the program and start living.
Hi David, we are happy to hear that you are satisfied with your savings so far! We cannot wait to see your results!
Reviewed Aug. 16, 2023
Great so far. They are helpful with any questions. We only have one debt closed and a second in process. 12 more to go, but we are looking forward to being debt free. It can't come quick enough. The latest debt to be negotiated was not on ours or their radar so that is an extra bonus now.
Hi Alan, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Aug. 16, 2023
I have zero regrets in handing over my debt to Freedom Debt Relief. As soon as I did, I felt such a huge relief in knowing that someone else was helping me get back on track with my finances. It took a huge burden off my shoulders. As for the website and customer service, they were both great! Customer service was always there to answer any questions or doubt. They are very professional, knowledgeable, and were friendly always. The website allowed me to track my progress and it is clear and easy to follow. I always knew what was getting paid next or being negotiated. Overall, I truly believe it’s the best debt relief program out there!
Hi Wendy, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Aug. 16, 2023
The group does a great job. I will always be grateful for the support they provide. Thanks again for your service. I will recommend this company to everyone. They do know their jobs. Thank you very much for all that everyone is doing for me. We are getting there and almost done.
Hi Thomas, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Aug. 16, 2023
I would recommend FDR because I have gotten so far, so much achieved! If I see that they are struggling, I'll point them FDR'S WAY. I have spoken to representatives on matters that they helped with many answers and the right direction! Freedom Debt Relief has talked to my creditors and gotten half off all my debt so far. I'm to graduate faster than I expected. I also added a credit card that I should've added at the beginning!! So thanx much FDR. Kevin **.
Hi Kevin, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Aug. 16, 2023
FDR has greatly assisted me with resolving my debt. They made arrangements for half of my debt in only four months. I am well on my way to paying off all my debt. They really have helped me reduce my stress and increased my monthly cash flow with this program. It has allowed me to be able to take a few trips and save, things I could not do prior to my enrollment in the program. They can do the same for you if you need assistance. Contact them to see how they can help you become free of your debt as well.
Hi Jeffrey, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Aug. 16, 2023
I have had to call a few times to ask for clarification on procedure. I was treat respectfully a majority of the time. You do have a few customer service reps that could be a little more outgoing. As for progress, it's coming along so I thank all of for that. This is all way more stressful than I thought.
Hi Brenda, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Aug. 16, 2023
This is definitely a great way to get out of debt without having to pay a lot of money to do so. The customer service is great and they are very communicative. I especially like the loan program to help your credit at the same time you are trying to pay down the debt.
Hi Romel, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 15, 2023
My largest account has gone untouched and is about to charge off. Called customer service. They explained that they do not negotiate with the creditor until I have built it 20% of my debt. But how am I to build that up is my account is paying out the other smaller creditors first? This is how the company keeps you with them longer. My credit is taking a major hit based on the strategy.
Hi Elise, an account specialist will be reaching out to address your concerns.
Reviewed Aug. 15, 2023
I have nothing but good things to say about Freedom Debt Solutions. Everyone I have had the pleasure to speak with has been friendly and helpful. They walked me through the process and did not make me feel incompetent when I had questions. Adding new items to my account is super easy. The cost is very budget-friendly. FDS keeps you in the loop every step of the way with email, text, and voice messages.
Hi Tina, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed Aug. 15, 2023
They have helped me thru a lot of issues and they are prompt in action and helpful thru every step of this process. My personal rep Keith had been amazing when I have questions and is also very quick on responses and reassuring. I love that you get a text message along w/ an email stating what actions have been taken and are awaiting YOUR approval.
Hi Julie, we are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.
Reviewed Aug. 15, 2023
Yes I am happy with your progress and I am glad that my debts are being paid. I hope to be out of debt in the next 2 to 3 years. I don't ever want to get myself in any more debt. I don't want to have anything to do with credit cards.
Hi Gloria, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Aug. 15, 2023
Great customer service and helping with debt crisis. The ease of helping with debt is a great way to help and resolve issues. Very easy to work with. Explanations are clear and concise. The videos help with understanding the process of working with debt collectors and knowing that you are working towards getting your credit back on track.
Hi Hector, thank you so much for your great feedback. We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Aug. 14, 2023
I send a email last week saying I wanna cancel it but nobody got back to me. I wish somebody would get back to me so I can cancel it it. I WROTE saying this is the wrong time for me to wanna try to do seeing that I wanna buy a house.
Hi Tory, an account specialist will be reaching out to process your request.
Reviewed Aug. 14, 2023
Just trying to make sure my payments are in my Account to be taken out on the scheduled day of each month. Really don't have time for this. Currently looking for a third job to make ends meet and get outta debt. Thank Y'all for the work that you do, But at the end of the year the IRS is counting business with y'all as "Income" which it's Not...
Hi Torrance, we understand how difficult times are right now. If you have any questions about 1099C forms, we encourage you to contact our customer service team or check out the resources in your dashboard! Thank you for choosing us as your partners in this journey!
Reviewed Aug. 14, 2023
I had joined FDR and started the program when part of the way through my wife passed. Everything changed and I had to minimize my efforts, along with Covid the process almost came to a stop! I then was referred to Kristen who ironed everything out and set up again with lower payments, since then all is on track! She was very nice and knowledgeable in helping me straightening this out. Thanks Kristen for all your help!!!
Hi Charles, we are very sorry about your loss. It is great to hear that we have been able to assist you through your time of need. Please let us know how we can continue to support you!
Reviewed Aug. 14, 2023
The Representative was very nice, everything was explained to me, and he answered all my questions. The application was easy to complete and submit. All the information was sent to me by email to review. The dashboard is very helpful and I am able to review all the information discussed. But most importantly, I am thankful for the help so I can get back on track with my finances.
Hi Christine, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 14, 2023
It would be nice for a company to work with you since I’ve been out of work since January and do not have a lot of income. I called to change my date because I did not receive my check and was told it would be bad and I had to borrow money from a friend.
Hi Nicole, we are sorry to hear about this. We want to make sure that we let our members know all the information necessary, before making changes that could get impact your program negatively. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 14, 2023
Not transparent about what you will be paying monthly. After stating that payments would be a certain amount - a year later I was told my payments would need to be tripled. You are better off putting your $ aside yourself and negotiating on your own. Then if you cannot afford it, they will try to push you into a high interest loan that may keep the payments the same - but now you double the length of time.
Hi Stacy, we are sorry to hear you feel this way about our company. An account specialist will be reaching out to address the status of your program.
Reviewed Aug. 14, 2023
Excellent! Haven’t had a problem with any of my accounts since I’ve joined. When I call they are respectful and nice to me and I will be telling my family and friends about this problem if they need any help.. Thank you for helping me with my debt situation and reaching my goal to perfect credit.
Hi Rosario, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 14, 2023
Freedom Debt Relief negotiated my accounts and offered me a loan through a sister company. I was told my qualification for the loan was based on my on-time monthly payment history. The loan amount will reflect the amounts negotiated with credit companies and will assist with paying off accounts sooner. It will also reduce the number of open accounts to one. My debt still isn’t resolved and improvements to credit score are in progress. However, I’m grateful for the work the team is putting in to negotiate my debt.
Hi Elizabeth, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Aug. 14, 2023
FDR has done a great job so far because my credit went down and starting to go back up already and by the time I’m done I’ll have good credit once again. FDR is also easy to talk to on the phone and easy to call. FDR will always be recognized by me.
Hi Alfred, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Aug. 14, 2023
Freedom Debt Relief has helped me come out of a hole I put myself in. They’ve allowed me to get my debt settled so that I can build a better future for my family and myself. We are very thankful for their help and guidance. I look forward to learning from this experience and creating a better future for myself.
Hello Olivia! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Aug. 14, 2023
I just started with Freedom Debt Relief Program and feel confident that things are going to be okay. I just wished I could have started with the program sooner. I recommend Freedom Debt Relief Program to any one in the same situation as I am. My cousin recommended me and she received a reward, so please considered recommending your family or friends to the program. Thank you.
Hi Madeline, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Aug. 14, 2023
I was helped before by FDR. They helped me my debt problem! To get my debt paid off faster, they put me in a program to reduce my debt and I paid them completely off and I paid them back. Their customer service was very helpful. I hope that they can help me one more time, so I can succeed for good.
Hi John, thank you for trusting us again! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Aug. 14, 2023
I just got started with FDR and I am a bit nervous. I am not totally sure what to expect from my creditors as this is the first time I am doing something like this. I am hoping that FDR will help to ease all the phone calls that I received from my creditors.
Hi Carl, we know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Aug. 14, 2023
I would recommend to a friend, Freedom has kept me in the loop about my transactions, and I get an update often. They are easy to talk to, and explain things in simple terms for me to understand them. I am 70 years old, and like their customer service. I receive emails periodically with my information.
Hi Rudy, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Aug. 14, 2023
I like the way FDR, stays in contact with you and really care about freeing you from Debt. I would have no problem in recommending FDR To a family member or a friend. In which I have all ready done. So I hope that a family member or a friend who might need help, contact Freedom Debt Relief. 'Cause I have enjoyed it so far.
Hi Donald, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 13, 2023
Justin and Daryl were my guys! Answered all my questions, explained everything clearly. They treated me with heart and I felt like I couldn’t be in better hands! I have been scammed in the past, and when I stated as such, Justin immediately provided me info to assure me they were on the level. I would highly recommend FDR. Thank you!
Hi Melissa, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 13, 2023
Really knowledgeable and courteous service. Helpful and patient- explain and supportive throughout! You have the very best customer service! The printed materials, a dash board and frequent messages keep clients informed every step of the way. The process of application is not at all intimidating. Friendly and kind staff. I highly recommend!
Hi Rosemary, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Aug. 13, 2023
Charge too much on your fees.. You said it would take three years and now almost 5.. So you are not honest and that is despicable.. And my credit is ruined and it was perfect when we started. And you did not acquire all the accounts to resolve so this is not going to benefit me or resolve the problem.
Hi John, an account specialist will be reaching out to address your program status.
Reviewed Aug. 13, 2023
I was a little apprehensive and uneasy when I first heard about them and was nervous when I finally started program at first until I saw the progress that you have made. Now I am extremely happy with the progress and have told many of my friends about the program and how legit it is so thank you.
Hi Theresa, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Aug. 13, 2023
Anthony made the decision and process very easy. Looking forward to paying off the debt that is crippling my life. The dashboard is easy to use and videos are helpful. It feels good to have a plan in place. He also helped my husband and love the bonus you receive for referrals. Thank you Anthony.
Hi Erin, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Aug. 13, 2023
I couldn't be more at Freedom in my life without you FDC. You have given me back my life plus my Goals for the Future! This has been a great 08 months and I know each month my payment amount without late fees, overlimit fees plus high percentage amounts of interest piling up on all my accounts!! Thank you and I feel RELAXED tonight as I go to SLEEP without so much Stress and Worry!
Hi Patricia, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 12, 2023
Because I found myself in a place that I Never Could Have Imagined... But after talking things over with My Wife, and she made the suggestion that I should reach out and speak with Freedom, about pretty much everything that I was forced to deal with... Turned out to be a Very Smart & Great Move to getting my life back in order!!!
Thank you so much for this wonderful review Kevin, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Aug. 12, 2023
I’m grateful for the help with my debt ratio. It has been a clear, helpful way to get the ball rolling and tackle the overwhelming debt problem that has been a burden for years. Thankful for the advice and ways to get the numbers to go down and clear the debt away for the journey of financial freedom.
Hi Nicole, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 12, 2023
The reps I have spoken with were both informed and personable. They made me feel as though we were on a team aimed at getting me the best outcome possible. This is a big step for me, and FDR has made me feel I have made the right move. Having debt over your shoulder is a major burden, and taking action to get rid of it has already made me feel better.
Hi Robert, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 11, 2023
I’ve received one call already about my biggest charge card balance being late.. It is overdue, and the amount due is twice the payment. You mention that the more money we can keep in our account with you, the quicker the balances on everything will come down. If I had a lot more money to put in my account with your company, I would pay off my bills myself. This worries me. Not having enough in my account.
Hi Karen, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to you to address your concerns.
Reviewed Aug. 11, 2023
I'm so happy I found Freedom Debt. I thought I would never get my credit cards paid off but now with your help I know there is an end in sight. Everyone has been so helpful explaining every step along the way. It was very easy to get started. If I have any questions or concerns there is always someone to help me.
Hi Lynda, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 11, 2023
I had a lot of questions about my account. I asked for a description of how things worked, when my payoff would be final, Whether or not I could add further debt, et cetera. The customer service person was extremely helpful and knowledgeable. I was very satisfied with the info I received and I will continue to use them to eliminate my debt.
Hi Cindy, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Aug. 11, 2023
The company is extremely helpful and communicative and is making good progress on settling my accounts, would recommend to anyone interested in need of debt consolidation. In four months, two of my accounts have been settled and my entire debt should be settled in a year. Decent people, good price and honest service make Freedom Debt Relief a reliable and affordable solution to debt issues.
Hi Michael, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 11, 2023
I highly recommend anyone who needs to get out of debt to sign up for this program. Deposits weren't crazy high, and the time it took to resolve my debts was amazing! Huge weight lifted off my shoulders. They handle every aspect of the process and do an amazing job. 10/10.
Hi Christopher, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 11, 2023
Great program!! I'm so happy I made the call!!! With this program, they do all the work for you and I have seen great results so far! I can't wait until I graduate! I will recommend this to my family and friends that need this type of program as well!! Thank you all at FDR!!
Hi Gary, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Aug. 11, 2023
When I signed up for the FDR program through SimplePath Financial, I was under the impression from the agent, FDR would take a more proactive approach with my creditors prior to my making the first deposit. This has not happened. I get numerous emails from FDR on how to handle creditor calls, when FDR will get involved..etc. I am getting 8-15 calls per day. Per FDR guidelines some I answer. One creditor became very belligerent when trying to explain my situation. I am seriously thinking of opting out of the program.
Hi Eugene, your deposits are automatic and will be taken out on the same day listen in your agreement. Creditor calls are one of the most difficult part of the program, which is why we have resources on the dashboard to help guide you. Settlements are dependent on accumulating funds, we will begin to negotiate your debt once we have enough funds to do so. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 11, 2023
The settlements are happening much faster than I thought. I’m really happy with the results. I would recommend this service to my friends. At first I was concerned that it would be to difficult to achieve my goals. Now I see how easy it is. I’m making a lot of progress towards my goal of debt relief.
Hi Judith, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Aug. 11, 2023
I will definitely do so because it's the best that has happened to me in finding a solution in managing my debt. Thanking you so much for your a distance and information, it has been very helpful to me. I will make great use of all the information you pass on to me and also refer you to anyone seeking assistance in managing their debt and going forward. Again thank you so much.
Casima, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 11, 2023
The program overall is a good program and I am very happy with how well they have been able to settle the accounts and how much they have been able to reduce the total debt and what we actually end up paying into the settlements. However, I am incredibly frustrated as, especially more recently, I was given conflicting information from at least three different associates. The misinformation caused a lot of confusion and resulted in a lot of complicated issues that ended in us having to pay a lot more than expected and go through several different avenues to be able to complete what was supposed to be one deposit. I also had to call and speak to a more specialized and better trained associate to clear everything up, and was on the phone for more than an hour due to everything I needed to clarify.
Hi Kai! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.
Reviewed Aug. 10, 2023
The representative I spoke to helped me out a lot and made this process much easier that if I had done this on my own. Now I have a little more breathing space every month in order to buy groceries and pet food and maybe save a little bit of money instead of going into the negatives every month, and eating as much as I can from the food I can get from the employee dining room at work.
Ameeluz, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Aug. 10, 2023
I have struggled with debt nearly all of my adult life. This program has helped me achieve a realistic plan to eliminate it, while teaching me to live without relying on credit cards. I am very motivated to stay on my schedule, or even finish early. I am really grateful for what this program has done for me.
Good morning Gina, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Aug. 10, 2023
The gentlemen I spoke with was very kind and understanding of my circumstances. He explained the program and he made me feel confident that I was on the right track to getting my debt under control. He explained everything to my understanding and answered all my question. Then he sent me to another gentlemen and he was also very kind.
Terrie, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Aug. 10, 2023
The program is simple. All the reps I have communicated with are very helpful and knowledgeable. The customer dashboard helps me keep track of my debt and settlements. It is easy to navigate. Once deposits begin settlements can be offered. Knock out your debt and have peace of mind.
Luis, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed Aug. 10, 2023
Freedom Debt Relief has been doing what they promised to do! I look forward to completing the program and getting out of my debt issues. Freedom Debt Relief has helped to relieve my daily stress of getting out of debt that was looking like I would never get paid off. I will definitely refer anybody else I know to use Freedom Debt Relief!
Hi Steve! We appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.
Reviewed Aug. 10, 2023
Freedom Debt has done an excellent job of working on getting my accounts settled. They keep me updated on how things are progressing and they make the process of my agreeing on the settlements flawless. If I have questions or need help they are very quick to respond either by phone or email. If they have a question about something I am doing that might hinder my settlements they will call and give me a chance to explain what is going on. I have never spoken to anyone who is not only polite but are well versed in my account.
Anna, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed Aug. 10, 2023
I am very pleased with the guidance and helpfulness of the team on this company. I am happy to know both myself and the team are working very diligently to make it a less stressful program. I know we continue to be working as a team to make it happen.
Hi Rafina, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed Aug. 10, 2023
This company is a great company to work with!!! They did an awesome job helping me get out of debt. Very good at communicating when a debt is ready to be settled and getting the best possible settlement! Would definitely recommend this to anyone who has a good amount of debt and wants to get their credit score up.
Meredith, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed Aug. 10, 2023
Our ONLY complaint was about the documents you requested. We sent them immediately...and you kept asking for them! Just a glitch in the system...but it was frustrating! We finally got the issue resolved.. but it took a few days and finally a phone call to your customer service number to resolve the issue.
Thank you for sharing your experience, James. We are glad to hear that the issue was resolved!
Reviewed Aug. 10, 2023
I’m very pleased with FDR Progress in giving me peace of mind. Even though I created my debt I’m pleased that I will be over the soon from my debts. I hope my credit score will improve after. And I can breathe again. I hope to let my children know not to do what I did so they can have a better understanding what credit cards too many can change their outcome in so many ways.
Katherine, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Aug. 10, 2023
Was always ready to help. They worked with me on the amounts that I could afford to pay each month, towards my accounts. Always came through for me. Very understanding to my personal problems. I'm grateful for their dedication and understanding.. And they were always available. Making all account information available & up to date. Great website. Thank you Freedom Team....
Hi Paulette, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Aug. 9, 2023
I had two debts and I was having issues because both of them would come in different times in the month. One would be at the 1st and the other one would be towards the end. I would always struggle with money from the one in the end to the beginning because I had a hard time saving money. I finally broke down and needed help. I was struggling.
My dad did research to find the best company for me to get in contact with and found Freedom. I called and I set everything up. The process was smooth and easy. When I enrolled, my dad there with me and he asked certain questions that I didn't know how to ask and everything was answered. Everything has gone smoothly since then.
The last two years, I was having really bad health issues and I was in and out of hospitals. If I had a hard time paying a bill, I would message or call Freedom and we would change my payment to $50 and then I would add an extra payment whenever I could. It's been amazing. I started with Freedom in February of 2019. One got resolved in 2019 and my second one is getting resolved right now. It's settled on the payment and Freedom is working on paying it off.
Hello Cherish, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 9, 2023
We refinanced our home and the new mortgage company sent me checks to pay off credit cards, which they were doing some for us. I sent Freedom a check of almost $6,000 that I'm paying for that through my mortgage now. It was to pay off one credit card in full and they were to apply the remainder into the other two accounts they were working on. They received it on July 3rd and it went into that account July 3rd. But it does not show on my page at all that they have applied that to that credit card nor the remainder of that check to the other two credit cards. It shows that they have received it and they deposited it into that account, but they've not applied it to the debt. I have called them over and over. They have not been helpful at all. My balance was $1,931 to pay them off completely. I just sent them another check, certified mail, that I will get a signed receipt to pay them in full and I wouldn't want another thing to do with them. They won't get another penny from me and I've made sure of that with the bank. I will not recommend this company to anyone.
Hi Sandra, requests like these take time to process. We are sorry to hear that you are unhappy with the resolution time. An account specialist will be reaching out to set realistic timeframes with you. We appreciate your business.
Reviewed Aug. 9, 2023
I’m glad I decided to humble myself and take advantage of Freedom Debt Relief. It was easy to get started and the staff were friendly, nonjudgmental and respectful. The dashboard is a handy feature to keep up to date on the progress. A coworker stated their son was having issues with credit card debt so I referred her to The service.
Hi Nicole, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 9, 2023
Have really helped lowering debt and making it easier to get out of debt. Would highly recommend to family and friends. Anyone who needs help with rising interest rates and struggling to pay bills. It has helped reduce my anxiety and has really helped my budget and would like to thank FDR for helping me resolve bills and ultimately gain financial stability.
Hi Barbara, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Aug. 9, 2023
I am really Happy of the current outcome and the speedy turnaround to reach my goal with the plan we came up with. I have already seen a couple of my bills paid off and I am excited to be once again debt free. My consultant is amazing and is there when I have questions or to let me know of any new opportunities that could help me resolve my debt quickly and efficiently.
Hi Daniel, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Aug. 9, 2023
Yes I would recommend you guys with no problem. You guys were very very welcoming and professional. If I had a question or a problem you guys replied right away with no problem and answered my questions right away. I’m truly Thankful for you guys giving me a chance to get back on my feet.
We are very grateful for your feedback, Donna. Thank you for committing to your program! We wish you continued success!
Reviewed Aug. 9, 2023
At first it's hard not taking calls from your creditors, but then, it starts to end. Then you get your first debt taken care of, and onto the next... This really is working! Your advisor is really your partner in undertaking this difficult undertaking! Debt sucks life from you, so get rid of it! This is a sure way to do that!
Jolie, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Aug. 9, 2023
FDR has been very communicative and user friendly via website and text and email. Have made being in debt nearly stress free. Easy to upload documents and learn the process. I have never had to call bc of the easy text feature. I appreciate them working down my debt via negotiations.
Hi Melissa, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Aug. 9, 2023
The help I received is amazing. They were able to calm my fears and concerns. They are so helpful! I feel hopeful and confident in dealing with my debts now. I was so worried before, unable to sleep or relax because I was so worried about being able to clear my debts.
Hi Jennifer, we are so happy to hear that we have been able to bring you peace! We hope you are able to relax and rest, knowing that you're in good hands!
Reviewed Aug. 9, 2023
Cancel and refund was explained differently by each person and no one ever called back. Just started withdrawing. Jeremy said he would call back. Never did. Conversation started good and convincing til the transfer of the call. Just cancel cancel cancel.
Hi Deletha, it looks like your request to cancel your program with us has been processed. We are sorry to hear that you feel this way about our program. We wish you continued success in your future.
Reviewed Aug. 8, 2023
Freedom Debt Relief is trustable. They have been helping me consolidate my debt. The fees are high, but it keeps me out of trouble. The customer service is good. They're very easy to get ahold of. Before COVID, it was Monday through Sunday, and after COVID, it's Monday through Friday, but that hasn't been a problem.
Hi Jessica, it is great to hear we have been able to meet your needs with our debt settlement program. Our customer service team is at your service 7 days a week! Mon- Thu from 8 AM to 9 PM EST, Fri 8 AM to 8 PM EST, & Sat–Sun 10 AM to 8 PM EST.
Reviewed Aug. 8, 2023
The program works good. I wish it was done faster, but it just takes a while. Freedom Debt Relief does a good job. They told me before, if I pay more than I have now, we would pay it off quicker. But they don't force me. They just gave me a heads up. They keep me informed, which is good. I recommend them big time.
Hi Shawn, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Aug. 8, 2023
The reps warned me right up front that I was gonna have to let my bills go on hold for a while and that it was gonna hurt my credit. My only concern is that I paid off all but one credit card and my credit report is still reflecting that these bills or still unpaid even though I paid them. I spoke to Freedom about it and they said I would have to contact the credit reporting agency and let them know what I was doing and who I was affiliated with, which is them, and let them know that I have proof. The only proof that I have is my dashboard that I get on to and it shows that I've made all the payments and that they're paid off. Freedom Debt Relief was easy to work with and their program was good. They're doing everything they said they would do. I've got to trust that they are because it shows that the bills are paid and I don't know any other way to check on it other than what they tell me.
There was one time that Freedom called me about a year after being in the deal with them. They said I’ve been good about my payments and they could offer a loan to pay off everything and be done with it, and then I just make one payment to Freedom Debt Relief. It was gonna cost me $800 a month and I was barely able to make the 400 a month that I was paying them. It's just like me paying the credit cards off myself because the interest that they would have charged for that was ridiculous. So, I opted out of it and I’ve just been making my payments every month.
Hi Terry, thank you for reviewing your experience. Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
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