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Freedom Debt Relief Reviews

4,961,910reviews on ConsumerAffairs are verified
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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,910 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 31 Reviews 4275 - 4425
    Verified purchase
    Staff

    Reviewed Sept. 13, 2023

    Very professional and helpful. Very informative and assisted me well with my inquiries with the plan and process of this relief opportunity and option. I will most likely share my experience so far with my family and friends. Thank you. This is great for anyone in need for financial debt assistance.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dorian, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2023

    FDR has been exceptional in all their communications with me. I would recommend this service for all who find themselves in a tough situation. They have been informative, sincere, respectful all throughout the process. It has truly allowed me to have a fresh start in life. Thank you for all you do.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Linda, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Sept. 12, 2023

    I see absolutely no progress. A lot happier with the last program I was in. Seems like quick to take my payment with no outcome. Very disappointing. I have contacted with my concerns and nothing was done. No one helped. I have all my stuff going to collections and I getting horrible phone calls and letters. Last place I was with made all the calls. Didn’t have this problem at all with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alana, thank you for bringing this to our attention. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Sept. 12, 2023

    The reps were always helpful and I was impressed with how they got everything together. They figured everything out, like how much you would owe, and gave an estimated graduation date, what you could afford. They just tell you not to skip any payments if you can because they try to stick to it and if you miss a payment or decrease your amount, it could set your graduation date back. If you can’t make a payment, you just call and let them know, and they will move it to the next month. The more you pay, the faster it will go. But Freedom never pressured me.

    When I called, I didn't wait long at all, sometimes not at all, to get in touch with them. If I had questions, I could either call the 1-800 number or chat with them online. And they would direct me to the right person if they couldn't solve the problem. It was a great experience and a smooth process with Freedom. I don't get harassed by the credit card companies calling. Working with Freedom impacted my life in a positive way. They help you get your debt reduced.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi April, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase
    Contract & TermsStaff

    Reviewed Sept. 11, 2023

    When I made this agreement I was at work and was unaware of exactly how this worked. I know in time this is going to help me but in the meantime not paying on the accounts that I was on top of and was told not to pay on is causing me stress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elicia, we want to ensure that you have all of the necessary information to continue in your program. An account specialist will be reaching out to go over any questions or concerns you hay have.

    Verified purchase
    Punctuality & SpeedBillingCommunication

    Reviewed Sept. 11, 2023

    Yes, so far. I am still worried about dealing with creditors. But you have explained how to do that. Hopefully I can get passed this. I like that you keep me informed on everything. I have referred 2 friends to you. I can't wait to see this progress. I hope I can make additional payments to speed things up.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandra, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

    Verified purchase
    Billing

    Reviewed Sept. 11, 2023

    When I was signed up initially, I was not cautioned that my payment was going to go up. But it went up by $50 a month. When asked about this, I was given lame excuses. They should be more straightforward with their description and be accountable when they are held accountable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Leif, we never change a monthly deposit without client authorization. If you added an account to your program via your dashboard or with one of our agents, that may have caused the increase. The only other way is if you call customer service to change your deposit amount, or made those changes via your dashboard. An account specialist will be reaching out to address what changes were made to cause the increase.

    Verified purchase
    Customer Service

    Reviewed Sept. 11, 2023

    Should have done this earlier, my anxiety level is at zero since I enrolled with Freedom. They gave me peace of mind and I would highly recommend them. Get off the fence and join them. I did and wish I've done it sooner. So if you want to take your life back, give them a call, they are easy to talk to and they will steer you in the right direction.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Irene, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

    Verified purchase

    Reviewed Sept. 10, 2023

    I've only just begun my experience with Freedom Debt Relief. How the process and experience going forward remains to be seen. My initial interaction has been very positive and relieving as a way out of debt. I found myself in with limited income, resources and time to secure things while dealing with ongoing health matters. I hope the rest of my business with FDR is equally as positive.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karen, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 10, 2023

    Quick response. Provides great info. Can reach them via email. Also have a contact person. They were reassuring. I just started with the program, most likely to have more info to discuss as I continue with the program. Cannot provide more info at this time. Thank you, thank you, thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elizabeth, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 10, 2023

    The representative I spoke to was easy to understand, was straight forward, and clearly spoke when explaining how things work, and what to expect from the start. Overall currently, I am happy with my decision and am anxious to see improvement. At the moment it is still too early to know for certain how well things will go. But I do have confidence the correct decision was made.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alexander, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    StaffRates

    Reviewed Sept. 9, 2023

    Agents have been very helpful and caring. When you have always had an excellent credit and illness brings a feeling of hopelessness. FDR has given me a light at the end of the tunnel. So to speak, l now can sleep at night knowing my debts are being paid. I can still get my credit rating back up to where it should be.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Albert, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2023

    This company has been extremely excellent. Customer service has been great in helping me understand any questions I might have. I cannot say any bad about this company. If you need debt relief go to this company for help. They are great. I had a relief taken off of me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Catherine, we are glad to hear that you've had such a positive experience with the company! It's wonderful to know that our customer service has been helpful and that you've been able to find relief through our service. If you have any further questions or if there's anything else I can assist you with, feel free to let us know!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 9, 2023

    I will advise anyone if they are in deep debt to call: Freedom Debt Relief. Your services has been excellent. Thank you all. I didn’t want to do it at first. My only regret is that I was sorry it took me so long. I was afraid that it was some kind of a scam. I’m so glad that I enrolled in your program. Once again thank you. God’s Blessings Be Upon each of you and your family today, tomorrow, and always.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, thank you for giving us the opportunity to earn your trust! We are very happy to hear that we have been ale to bring you the relief that you needed!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 9, 2023

    We were very nervous, but all is going very well. Nice team that answers every call quickly and professionally. Leaves us feeling good about decision every time we talk. This can be a scary move to make with our credit but we feel confident we did the right thing. Thank you!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melody, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBillingTransparency

    Reviewed Sept. 9, 2023

    Freedom has helped me improve my credit and loved the updates I received to know where I stood. The amount of money I deposited helped me keep on track and help lower my payments through negotiating with my creditors. The best part I did not have to do it. Their staff did all the great negotiating. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amy, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 9, 2023

    I didn’t want to use a debt settlement program! But things got to a point where I had no choice. I called and spoke to Marco, and I explained that it would have to be an all-or-nothing situation. See, I had called several other debt settlement companies and they all had a few creditors on my list that they didn’t work with. However, Marco assured me that they would be able to work with all of my creditors as long as the debt was unsecured. I’m happy to say that the process was easy and fast. I’m on my way to being debt-free in a few years.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Glori, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 8, 2023

    Getting things done in a respectful time I have 2 more accounts to have taken care of. Can’t wait to be debt free. I will never go in debt like that again. You never know when things can go bad and you no longer have a job. My stress level was through the roof

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Billie, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

    Verified purchase
    PriceStaffBilling

    Reviewed Sept. 8, 2023

    I am extremely happy about this program. You are doing exactly what you said you would do. And I realize with negotiating with fewer payments on paying off one of my debts then you can add more money to another debt. If anyone needs help with their debt I highly recommend Freedom Debt Relief. I wouldn’t bother wasting your time with any other company.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Connie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 8, 2023

    I'm only getting started with FDR. If I have had any questions I have always received a callback. My questions were answered to my understanding and Mr. ** did not try and rush through the explanation. I'm very pleased so far. I was afraid to try something like this but am glad I did. I still get the phone calls but I tell them I will get them paid. Thank goodness for this company. If you are like me and wondering if you should try debt consolidation then by all means contact Freedom Debt Relief. My husband and I are so glad we did.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Donna, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with our agent and that he was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!

    Verified purchase
    Staff

    Reviewed Sept. 8, 2023

    It's amazing. That's all I can say. Amazing experience with Freedom. Now I'm free from all of my debts and my credit score starting to be back in normal again. It's awesome!!! So you won't regret. I really recommend that to anyone's out there who was struggling like me. Wowww. It's really a life changing. Thanks.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ruth, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!

    Verified purchase
    StaffBillingRates

    Reviewed Sept. 8, 2023

    I was spinning my wheels trying to pay down my credit cards. Making payments only for the interest to just negate that month after month. Freedom debt has helped me settle this all in about 4 years. I'm at the end of this and it feels really good to have it behind me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cheryl, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Customer Service

    Reviewed Sept. 8, 2023

    In the beginning stages, but very fair & truthful. Great customer service. They take the time to listen, doesn't just seem scripted. No one has been rude or judgemental. They talk to you truthfully and explain in great detail what will be happening and what will be going on. I do not foresee anything changing, except getting out of debt!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 7, 2023

    My representative was professional, knowledgeable and showed good problem solving skills. I just signed up, I will have to follow up once my negotiations get rolling. So far no complaints. If they can do all that's promised I will be very pleased. Medical, travel for medical and living away expenses just took all the wind from our sails. This is a good start towards getting the wind replaced. Very grateful for opportunity.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Welcome to the Freedom family, Terina! We look forward to exceeding your expectations and cannot wait to earn your feedback!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 7, 2023

    Thanks to Freedom Debt Relief I have been able to refinance and consolidate my debt and begin the process of becoming financially stable and sound. I am extremely grateful for their program and their amazing employees. They are empathetic, kind, hardworking, and willing to work with so many different people and situations. If you are struggling with paying off debt or working with debt collectors, consider giving Freedom Debt Relief a call.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Allia, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!

    Profile pic of the author.
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 7, 2023

    Your kind help and quick responses plus notifications as to how to reach my goals with Freedom Debt Relief has been life changing. You have helped me be to organize and reduce my debts and stress which has been a blessing. Your staff has been kind, patient and professional. Thank you!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Linda, thank you for taking the time to share your experience. It warms our hear to hear about the impact that we have made for our clients.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 7, 2023

    They helped me with my questions and was very helpful and answered everything that I needed. I understand that I can call them if I need them on any questions.. I like this Company. The company is very good about explaining things to you.. Can't wait for us to get started with this. Hope we can work good together. Just want to thank you so much.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Nancy, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    Staff

    Reviewed Sept. 7, 2023

    Good. Not something I would want to do again. Although I am the one at fault here I feel like I have been chastised enough already. I'm all out of words today. Helpful people. Some were a little crabby but I am sure they get yelled at also I don't know what to do.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sharon, we are sorry to hear that the enrollment process was so draining for you. We want to ensure that you continue your program comfortably. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 7, 2023

    The customer service and concerns. The customer service department is always ready to answer all of my questions. They prompt and accurate. They always return my telephone calls and are polite when I call. I will recommend others to the company for their debt release. The customer service and concerns. The customer service department is always ready to answer all of my questions. They prompt and accurate. They always return my telephone calls and are polite when I call.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Althea, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

    Customer ServiceBilling

    Reviewed Sept. 6, 2023

    In my first month, I had roughly 300 pulled from my account and put into my dedicated account. They made 1 $15 dollar payment to one singular account but kept almost $240 just for their settlement fee. This was not explained me during my almost 2 hour initial call. I never would have signed up for the program if I knew that they were going to keep 25% OF MY MONEY! Every month it estimated that they were going to be keeping $200+ just for their fees! Do not use this company. It is a rip off! When I called to cancel I was spoken to like I was making a huge mistake by canceling. I am already living paycheck to paycheck and I am not going to give someone $200 or more a month to pay another company $15 a month.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carolyn, we discuss our set fee percentage for our service during enrollment, during the welcome call, and when you authorize a settlement we disclose the settlement fee associated with that account. The settlement fee is broken down into small payments, we make sure that the settlement fee payments do not interrupt the settlement itself. We are terribly sorry to hear that you feel this way, an account specialist will be reaching out to address your concerns.

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 6, 2023

    I've been a little sick so I haven't been able to check my account but it looks like Debt Relief is getting more than my debts are, I thought the list would start getting smaller faster than it has so far, I sure hope things start getting caught up pretty quick.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tim, we would love the opportunity to discuss with you how your funds are being distributed. We encourage you to contact our customer service team to help guide you through your concerns.

    Verified purchase
    Communication

    Reviewed Sept. 6, 2023

    One out of six accounts in two months. If you can you can negotiate deals with the creditors every two to three months I would be very happy. We will see what happens until then. I wish you good luck with them and keep me posted. I know you can get this done

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gene, congrats on the first settlement! We hope we can continue to meet your expectations! Our goal is to settle accounts as quickly as we can, while obtaining the best savings for you, but we do need to accumulate funds to support our negotiations!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Sept. 6, 2023

    They're taking care of business fast and efficiently. I already have two settlements. They're exceeding my expectations. I'm so glad I found this debt management plan. They accepted all of my payday cash advances, personal loan, credit card debts except I kept two credit cards, Thank You Freedom Debt Relief. I couldn't do it without you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Timothy, thank you for sharing your experience with us! We are very excited to have you on board! We cannot wait to see you succeed in our program!

    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed Sept. 6, 2023

    I came to them for help after I got caught up in a whirlwind of debt and after I called the credit card company to help me. Freedom Debt Relief helped me settle my debt in a manageable way. I would recommend them to all people struggling out there and trying to get out from the high interest rates.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Teresa, it's great to hear that you had a positive experience with us and that we were able to help you manage your debt effectively. If you have any questions or need further advice on managing your account, please feel free to ask!

    Verified purchase
    StaffBilling

    Reviewed Sept. 6, 2023

    I am pleased as of today although I have only made 1 payment and nothing has been settled as of yet! I do not think I will be disappointed from the amount of correspondence I have encountered with this company. This has been a troubling time and I feel like it will be taken care of in a fashionable manner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Drew, thank you for placing your trust in us, it is your confidence in us that encourages us to work hard on your behalf! Please let us know how we can continue to support you! Welcome to the team!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Sept. 6, 2023

    I was a little scared to go ahead with the plan from FDR, but after talking with the representative and hearing the benefits of using the program, I decided it was my best recourse at this time. The worst part is the stopping of payments and thus the imminent phone calls from creditors wanting their money.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lillian, thank you so much for sharing your experience with us. We totally agree that those phone calls can be really tough and we are so thankful that you have seen your hard work and commitment to the program pay off!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 5, 2023

    Great service! Why do you do this? This part is really frustrating and nerve-racking!! Your service was great, and fast. I will recommend your service to family and friends. Please try to understand, it is hard to write and explain your company's policy. Thank you, Evangeline **.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Evangeline, thank you for taking the time to share you review and feedback with us.

    Verified purchase
    StaffBilling

    Reviewed Sept. 5, 2023

    So far Freedom Debt Relief program have been very good and fair with no judgment taking care of me with my debts problem. I feeling stressed free, I still have a long way to go, now I learning how to budget without using credit cards and going beyond my means.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Caroline, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

    Verified purchase
    StaffTransparency

    Reviewed Sept. 5, 2023

    Easy and informative. Appreciate the videos and explanation of the process. Making sure the negotiation take place and is reasonable. Takes a lot of stress off of me, and the guidance to stay debt free. I would recommend this to anyone who truly want to be debt free. It will take patience and time, but I'm truly baking on the end results.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Suzette, thank you so much for sharing this feedback with us. It makes us very happy to hear that our resources have been useful for you! Your recommendation means the world to us, thank you very much for allowing us the honor of working with you!

    Verified purchase
    Staff

    Reviewed Sept. 5, 2023

    Yes, I would recommend FDR to a friend. So far they are doing everything they can to help me. They just got my first debt resolved and that feels wonderful. I know we are on the right track to resolving all my debts and that will be such a relief. I could not do it without their help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wilma, congratulations on your first settlement! We are so excited to see you succeed!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2023

    Calling these people was one of the best things I’ve ever done. They were very friendly understood everything that I said, and more than willing to help me out. They were very professional, experienced, and knew what they were talking about. I recommend this company to anyone who needs this kind of help. Sincerely Carla **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carla, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Sept. 5, 2023

    Thank God I found Freedom Debt Relief (FDR) to knock down my debt. I chose FDR because it has the highest rating for debt consolidation. At first, I thought a debt consolidation company was a fraud. They only want my money. I contacted FDR and got the estimate, but I was too afraid to make a decision. Finally, after my debt was going nowhere and getting worse, I called and agreed to sign up FDR as my debt consolidation company to take care of my debt. From day one up to this day, FDR has been there for me to help whenever I need assistance. Especially, how to handle the creditors. Patiently, they explain to me things that I do not understand.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maria, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 4, 2023

    In each instance that I called to speak with a representative, I got professional service from every individual I spoken to. I was nervous to take this step but your courteous employees made me feel much more confident in my decision. Thank you. I would highly recommend Freedom Debt Relief for their exceptional customer service & expertise.

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    Response from Freedom Debt Relief

    Hi Suzanne, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

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    Customer ServiceStaffRates

    Reviewed Sept. 4, 2023

    The representative was totally adamant at getting me approved, no matter what she stayed on the phone with me. Very professional and courteous. She explained everything in detail and allowed me to ask her questions pertaining to things I didn’t understand, very patient. She took my best interest at heart, keep up the great work. I would totally recommend a family member or friend.

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    Response from Freedom Debt Relief

    Hi Marlene, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServiceStaffBilling

    Reviewed Sept. 4, 2023

    I was nervous about doing this because even though I could not afford to pay off my credit cards I paid them with now I’m getting calls so I’m thinking I have made the wrong decision. But I call FDR I they assured me that I’m making a good decision. So now I’m moving forward with taking care of my credit cards debt.

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    Response from Freedom Debt Relief

    Hi Jeanette, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Alvin increased rating by 1 star.
    Customer ServicePunctuality & SpeedStaff
    After a positive interaction with Freedom Debt Relief, Alvin increased their star rating.

    Original Review: Sept. 4, 2023

    They have answered any questions I had. They had good levels of communication with me. I couldn't ask for a better experience. Customer service is friendly and knowledgeable. And if you email them they are quick to respond d as well. They also respond in a timely fashion when using your dashboard.

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    Response from Freedom Debt Relief

    Hi Alvin, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    StaffBilling

    Reviewed Sept. 3, 2023

    One credit card resolved and paid, three more credit cards to be resolved. It’s a very satisfying feeling. As of now, I feel an easing of the pressure caused by my prior monthly payments to various credit cards. This relief is due to the assistance of Freedom Debt Relief. They are excellent in what they advised and what they proposed to do to help me. Thank you for your help, Freedom Debt Relief and my gratitude to Vince.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ester, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Loan Process

    Reviewed Sept. 2, 2023

    Getting into debt over your head is really stressful. I had it all under control until I didn't. I am grateful this service exists. Rather than take out another loan (that may or may not pay off all your credit debt), this is a viable option. It takes a little longer but it feels better because the deposits into my account for payoffs are do-able. Thank you.

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    Response from Freedom Debt Relief

    Hi Jeannie, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer Service

    Reviewed Sept. 2, 2023

    I put descriptions of my debt and I keep inquiring about a specific one and I keep reminding them about it and they blew me off. They got me enrolled and they didn’t add or check on that inquiry. Once they got me enrolled never heard from them again. They didn’t tell me if they can’t nor why or anything about it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi William, and account specialist will be reaching out to address your concerns.

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    Customer Service

    Reviewed Sept. 2, 2023

    So far so good. This company is living up to there expectations. They seem to be communicating with creditors and advising them of my situation. Also everyone I called them they answer all my questions professionally. I am glad I was able to find this company. I couldn’t be happier. I will definitely refer them to all my friends and family.

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    Response from Freedom Debt Relief

    Hi Pedro, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Staff

    Reviewed Sept. 2, 2023

    I have been going through a rough journey and I do believe with the help of Freedom Relief I will get the much needed help I needed. No one else was able to explain things to me as the kind agents at freedom relief. I wish I would have done this sooner!

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    Response from Freedom Debt Relief

    Hi Diana, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

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    Staff

    Reviewed Sept. 1, 2023

    I have just started with the debt relief program, but I will say that the person who got me signed up was knowledgeable and direct. I felt very comfortable with her handling everything. I appreciated how she handled it, and she was so thorough that I understood all the different steps to resolve my debt.

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    Response from Freedom Debt Relief

    Hi Christine, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Sept. 1, 2023

    I would recommend this company to a friend they assisted me in the past and I was well please. I hope to receive the same kind of service this time around. I will be looking for the same kind of service. They are an efficient company in the way they do business.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Arthur, it's great to hear that you have a positive outlook and experience with us so far. Professionalism, honesty, and genuine concern are certainly important factors when dealing with debt relief services. Thank you for choosing us!

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    Staff

    Reviewed Sept. 1, 2023

    Freedom has given me so much stress relief and has allowed me to feel like everything will be ok. They were helpful and kind and supportive. They explained everything in a professional and timely manner. Even though I was scared of the process they went over everything to make sure I understood what I was doing and signing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Victoria, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

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    Staff

    Reviewed Sept. 1, 2023

    The reps I spoke with did a great job explaining everything to me. I was hesitant and worried about the whole thing but they were really good with answering all of my questions with patience. I felt a whole lot better and was happy with my decision to use your services.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stacy, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Sept. 1, 2023

    I am very satisfied so far. I have not been program but for a short time and your reps, have been very helpful. Haley is very helpful and treats her clients with respect. I cannot say anymore until we proceed, then I will know more. As of right now I would recommend Freedom to others in need. If your debts got you down call Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jim, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServiceRefunds & Payouts

    Reviewed Sept. 1, 2023

    I'm very pleased so far with what they have done. I thought the debt would not go away. I'm looking forward to a debt free life, so I can retire without worrying about paying my debt. I always see the commercial but wasn't sure how it works, but I glad I call to find out very good program.

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    Response from Freedom Debt Relief

    Hi Brenda, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 31, 2023

    Freedom Debt Relief was great on getting everything setup and taken care of in a timely manner... Customer service was very good, prompt and helpful... They got the creditors off my back which was a big stress relief.. I would definitely recommend them if you're trying to resolve your debts.

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    Response from Freedom Debt Relief

    Hi Jon, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

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    Customer ServiceTechStaff

    Reviewed Aug. 31, 2023

    I could not keep up after a personal matter came out of nowhere. I did not want anyone to know and I was embarrassed. Was not able to reach out to family. Awesome customer service and they were able to answer all my questions. I had a few concerns and the representative was amazing. Everyone that I have talked to has been great.

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    Response from Freedom Debt Relief

    Haydee, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 31, 2023

    5 accounts to be resolve. I appreciate the assistance in getting this done. I will definitely be able to get back to a normal life. Can't wait to be able to do that so that I can enjoy life without worrying. I really do appreciate the help with this matter.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cindy, it's great to hear that you've had a positive experience with us so far! Obtaining the best savings across all of our client accounts is our #1 goal!

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    Customer Service

    Reviewed Aug. 31, 2023

    I would highly recommend Freedom Debt Relief. The only issue I have ever had has been response to email/info sent and not getting a response back. If there was a more direct timely response to questions or info from creditor emails forwarded that would make all the difference in the world. Everything else has been exceptional.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Randy, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.

    Verified purchase

    Reviewed Aug. 31, 2023

    I was having trouble with my finances due to the greediness of a major auto industry dealership and bank and they weren’t going to work with me. Freedom gave me the knowledge, time to figure out my issue and do what I needed to do to make my decisions for myself and keep my financial independence.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gerald, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

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    Customer Service

    Reviewed Aug. 30, 2023

    This program has taken a weight off our shoulders, we are no longer cringing every time the phone rings. We can't thank you enough for everything you've done for us. We are now able to move forward with our lives. Again Thank You! We would definitely recommend this to our family and friends, or anyone else that is struggling as we were. They definitely lived up to our expectations and then some and we couldn't of asked for better people to work with and grow as turned a new chapter in our life.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi James! It's wonderful to hear that you're finding the entire process with us to be positive and that our staff members have been friendly and supportive. Feeling at ease and having the confidence that your debt is being handled professionally and promptly is our goal!

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    Customer ServiceStaff

    Reviewed Aug. 30, 2023

    I have been calling every week for about a month to get help logging into my client dashboard. When I go to log in it states that no account has been set up for this email, but then when I try to set it up again it says there is already a user with that email. I have a right to be able to log in to my dashboard. When I call they say that they are putting in a help desk ticket, but no one gets back with me or tries to answer the help desk tickets. This is getting ridiculous and I’m about ready to switch to another debt relief company that will let me log into my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, we are sorry about the inconvenience with your dashboard login. An account specialist will be reaching out to address your concerns.

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    Customer Service

    Reviewed Aug. 30, 2023

    We have settled with one of the creditors so far. I have asked for you to contact the other creditors, but it has not been done yet. They have heard from me and I have sent them information that has been provided for me but this has not stopped the calls.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

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    Staff

    Reviewed Aug. 30, 2023

    Everything has been wonderful. It has been flexible as well as informative. The program has given me a peace of mind as well as a plan to be debt free. If you keep up with the requests and follow the steps it is very easy to do. Keep involved and your program will definitely pay dividends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mark, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    Customer ServiceStaffBilling

    Reviewed Aug. 30, 2023

    So far so good. I’ve made my payments and my first account is now paid off. The people that I’ve dealt with at Freedom Debt Relief have been great, they’re courteous, polite understanding and really make it so I can understand what’s going on with my accounts and how to deal with the calls.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christopher, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Aug. 30, 2023

    I’m so glad I joined the FDR, I was able to sleep better and it also lessened my anxiety. The dashboard was also a great help. I do wish I could have communicated more with customer service, I had to call them versus them calling and checking on me. Overall it works for me and yes I would tell someone about my experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Victoria, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Aug. 30, 2023

    When I call with questions half of the time the person who answers has an accent so thick I am unable to understand them. Very very frustrating. A person would think it would be advantages to a company to provide clear and concise help to customers. Mind you it is not every time but a good 50% of the time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Daniel, we sincerely apologize for any frustration you've encountered due to difficulties in understanding our representatives. You can always contact us via email to avoid any further inconveniences.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 29, 2023

    Very professional and helpful! Love the quick follow-ups. I would highly recommend them. The team has been very friendly and prompt. It was such an easy process me and that was because of the great team working diligent in resolving my credit needs. Overall, I'm very pleased thus far and I look forward to becoming debt free!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Wow, hi Minta! Reading your review totally made our day, ! Thank you so much for taking the time to share your experience and for trusting us to support you! Keep up the great work!

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    Staff

    Reviewed Aug. 29, 2023

    They are a good company to be with. They are helping me out when I need help. I couldn't do this without them. They are making it easier to deal with creditors. Thank you Freedom Debt Relief for all your help. I love the way you describe the services.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Vernon, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

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    Customer Service

    Reviewed Aug. 29, 2023

    When is my case going to start? I need more information, what do you need t from me to get this going? So far two weeks into the program, nothing is happening! Will someone respond me please.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Milena, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed Aug. 29, 2023

    So far they have been letting me know all the great things I have in stored and they are here to serve me better with the results of all my debts. Also if the service is good I have a few good friends that I was to come aboard and get the help they need.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Fred, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Aug. 29, 2023

    My sister told me about Freedom Debt and I wish I would have done it sooner. Very easy and now I am not worried about the bills anymore and what could happen. Freedom debt is the perfect name for achieving true freedom from debt. I can’t wait until achieve total Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karen, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 28, 2023

    I’m very pleased and excited moving forward with my debt consolidation. The staff is very hands on and professional. I’m so glad that I chose FDR. Trust me you will not disappointed, I work nights and I don’t wake up until late. It didn’t slow down FDR not one bit!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello John, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Aug. 28, 2023

    Easy to make payments and communicate with FDR. They are just a phone call away and the agents are kind, smart, patient and they explain everything and answer every question I have ever asked. I would recommend this program to anyone. My budget is much easier to manage and I can breathe easier because I am on a fixed income and this makes it much more convenient to pay my bills.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gwendolyn, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

    Reviewed Aug. 28, 2023

    It started out great but a year later I am in more debt than I was with 7 years of payment. When I saw the advertisement it said they could help with lowering your debt without a loan and I thought that was great but now I am on a loan with more money to pay back although two of my debts were removed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Donna, we will be reaching out to address your complaint.

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    Customer Service

    Reviewed Aug. 28, 2023

    Easy to work with and does very good job explaining the process. Customer service has been good to deal with and keeps you informed within steps along the way. It feels great to get credit paid down and get out of debt. I would recommend this to program To other people.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cory, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Aug. 28, 2023

    Freedom was fast at relieving my debt. I made on time payments that got me qualified for a loan. The help and service they provided took the stress off my shoulders. I also saved $4k. I can’t thank you enough for the amazing staff and support you all provided. I definitely would recommend to anyone that is having trouble and are unsure of where to go. This is the time and place. I’d start as soon as you can.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marshall, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.

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    Customer ServiceBilling

    Reviewed Aug. 28, 2023

    I have not had very much experience with the program. Everything so far has been very good. I have sent you another set of pictures of bills that I have. I hope you can see what you need out of them. If there are any questions or concerns about the bills please do not hesitate to contact me. My phone number is **.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terrie, we encourage you to check in with customer service 48 hours after sending any documents via email. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

    Verified purchase
    Sales & Marketing

    Reviewed Aug. 28, 2023

    I have seen these ads countless times, and wonder if this is true. What I can tell is true at this point in our Debt Relief Journey is peace of mind. We are walking a journey to improve ourselves through better management of our money and of our credit score and that has given us peace of mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Scott, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 28, 2023

    Thus far, my experience with FDR has been great. They have kept me informed every step of the way and have been there to answer every question I have had. Highly recommend them to anyone seeking help with high debt. The initial contact with FDR was especially outstanding in that they worked with me in my initial application done in a very speedy but efficient manner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Aug. 27, 2023

    Reasonable response time to most inquires. Kept apprised of changes and/or settlements reached. Direct questions asked regarding concerns are not being addressed other than in a general noncommital way which is of concern. Would prefer to have someone give a direct and honest answer to my questions as they are important to me and have no negative outcome on FDR. To ignore my concerns to understand certain processes should be a top, priority with any company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Judith, we are sorry to hear you feel this way, we never want our clients to feel like we are ignoring their concerns. We are here to help and address your concerns and requests within reason. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 27, 2023

    They have been working with us and very professional from the 1st time we talked on the phone. Hey had our 1st settlement very fast. I know they will be there to help us 24/7. It was so easy to get started. Am looking forward to being debt free soon. Thank you all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sandra, thank you for trusting the process and congratulations on your first settlement! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

    Verified purchase
    Online & AppStaffBilling

    Reviewed Aug. 27, 2023

    Everyone is so friendly and knowledgeable about the program and is easy to contact about questions. Got set up on monthly payments that I can afford and saved over 10,000.00 in debt. I won’t have to worry about losing my house and living paycheck to paycheck anymore. My kids can have more of a life they deserve and me and my wife hasn’t been this happy in years. I love the videos on the website that tells you what to expect and what to do so there is no stress. I also like all the real reviews on people’s experiences so I know what to expect.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Derek, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 27, 2023

    Excellent service in debt resolution and a great helping hand in resolution of my debt. Excellent customer service and very professional in their work. I'm very satisfied with them and the day is not far away that they will bring my debts to zero and make me debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Irfan, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServiceStaffResolution

    Reviewed Aug. 27, 2023

    I'm very happy to have worked with FDR. It's going to help with my debt and getting my credit score back on track. I have appreciated being able to use my client dashboard. Customer service agents have been very cooperative in handling problems for me, and resolved it in good time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kathleen!Thank you so much for taking the time to share your experience and for trusting us to support you! Keep up the great work!

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Aug. 26, 2023

    Thanks Freedom Debt Relief! I struggled to figure out what to do with my extensive credit card debt that was hindering us in our day to day financial requirements. After 6 months 1/4 of my debt is now paid off. The remaining 3/4 will possibly be paid off in the next 18 months! It just feels good to get this under control. Couldn’t have done it without you and your professional guidance. It feels like I have a special friend behind the scenes to take away my many worries on how to pay back what I owe and save face at the same time. Thank you for coming to my rescue, helping me set up a plan that works very well, is private and confidential, and allows me to experience what financial freedom! feels like one step at a time and hopefully will help me avoid the same problems that caused me my over-spending in the first place! Thanks again, Freedom Debt Relief! You’re the best!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Thomas, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

    Verified purchase
    Customer ServiceOnline & AppStaffEase of Use

    Reviewed Aug. 26, 2023

    I have received excellent service so far and I am looking forward to having my account settled. I appreciate the follow-up and the notifications. Everyone has been professional and the website is easy to use. I would like to complete another review after my first account is settled. So far great response time and notifications.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kathleen, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServicePriceStaffBilling

    Reviewed Aug. 26, 2023

    It's a peace of mind when they explain you the process to consolidate all your debt with an affordable payment. They will help you through the process and if you have any concerns. It's only a phone away for them to assist you. It's an easy way to stay debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jose, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

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    Customer ServiceSales & MarketingPrice

    Reviewed Aug. 26, 2023

    You pride yourself on lowering the amount of the settlement but the fees that you charge make the discount minimal. Length of time, etc makes it difficult to be excited about the program. I don't know if this is worth it for me. My creditors keep calling me over and over again.

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    Response from Freedom Debt Relief

    Thank you for your review, Georgia. We understand the fees of our program can be unappealing, but we do want to reiterate that those fees paired with the convenience of our services can actually save you so much time, hassles, AND money in the long run. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaff

    Reviewed Aug. 26, 2023

    The people working at FDR are always polite and understanding of the situation. They are knowledgeable and helpful when I call. They give me good advice regarding the phone calls I receive. Their calm demeanor and sincerity can put my mind at ease. Their commitment to the program encourages me to do the same.

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    Response from Freedom Debt Relief

    Hi Elaine, it's wonderful to hear that our team has been so supportive and helpful throughout your journey to financial recovery. Please let us know how we can continue to support you!

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    Staff

    Reviewed Aug. 26, 2023

    Freedom Debt is the best place for help in consolidating when you need help. Very friendly, professional, and they explain everything to you so clearly. So far all the reps I have spoken with are so friendly and explain everything to where you can understand it. I have had to speak with a rep like 4 times and every time they are so reassuring and that makes me feel very comfortable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Josephine, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

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    PricePunctuality & SpeedBilling

    Reviewed Aug. 26, 2023

    So far with my experience, everything has been about as smooth and easy as possible. 5 stars on ease of access. Setting up my payments and linking everything was smooth as butter. Affordable payments on a bi weekly schedule. Would for sure recommend to anyone struggling with debt that's ready to start getting everything in order.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Josh, it is great to hear our program has been convenient! Please let us know how we can continue to support you!

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    Reviewed Aug. 26, 2023

    So far so good! Great job. Great job. Great job. So far I am happy. Keep up the great work. If progress continues to be great I will definitely recommend the people that I know if they are in credit problems. I have already received a offer for one of my creditors.

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    Response from Freedom Debt Relief

    Hi Tirell, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServiceStaff

    Reviewed Aug. 26, 2023

    I've had a good experience with their reps. Whatever questions I had, I would just call them and they would help me out right away. Working with their reps was very easy. They told me it would take three to four years, but, I'm still not done. And it's been five years. I have six accounts brought to Freedom and I still have three more to go.

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    Response from Freedom Debt Relief

    Hi Angel, thank you for your feedback. We encourage you to reach out to our customer service team to address any questions you have about your program.

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    Billing

    Reviewed Aug. 26, 2023

    So far I’m satisfied I believe it was explained to me in full. I really would like to see the new number for TJMax as I sent in the information like three or four times by adjusting that account my monthly payment will go down. Please correct it. Let me know.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Debra, thank you for sharing your feedback. An account specialist will be reaching out to address your request.

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    CoverageStaff

    Reviewed Aug. 25, 2023

    There’s nothing been paid off yet so it’s hard to say if I’m pleased with the service or not. But if things turn out like I was told I’ll be very happy. I’m looking forward to having it taken care of and fixing my credit. Hope it gets done. I’m going to try to send extra to pay it ahead of time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Deborah, thank you for allowing us the opportunity to guide you through this process. Rest assured, you will feel more confident as your accounts are being settled! We cannot wait to see your progress!

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    Customer ServiceContract & TermsTechPriceOnline & AppStaffBillingRatesTransparency

    Reviewed Aug. 25, 2023

    I called Freedom Debt Relief. At first, it was nerve-racking. But after I got done talking with their rep, it was exciting and I was ready to start. The program they set up for me was supposed to add around 22. But life happens so you have to change things around. They had me for 2025 and that should save me at a balance of 2 something. Ever since then, they settled a few things and I was able to get a few things done. I actually bought my first home this year because of Freedom so it's been a blessing.

    Freedom's price is fair for what they've done, how they fixed things on my behalf and kept all the unnecessary calls off my back and the others' back as well. Most times you have other consumers trying to call and get some things paid off from them. But because I'm with Freedom Debt Relief, the other consumers can't call me. You're relaxed and you don't have to worry about, "Oh, my gosh. When's my next bill?" because you're paying on time with Freedom. Even if you have to skip a month that day, their team itself helps take care of you and relieve the stress off of you. It's almost like a big brother or a big sister.

    I like the constant positive attitude of Freedom. Every time I had to call, I never got that judgy tone or that they woke up on the wrong side of the bed tone. They're always in like they had coffee or that first shot of the day. They're always in a great mood. That makes me excited about talking to them. I was referring my friends and family to them. Their website is easy to look at and they updated recently. It's easy to review what you've paid off and it gives you more drive to wanna pay things off earlier, if you're able to.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marcus, it's wonderful to hear about your positive experience with us, and congratulations on buying your first home this year! It's great that you find our team's positive attitude and responsiveness to be such positive factors in your experience. Thank you for allowing us the honor of working with you!

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    Customer ServiceStaff

    Reviewed Aug. 25, 2023

    I just had to Freedom Debt Relief what I still had in outstanding accounts. And then determined which accounts they could work with and couldn't, and which would be in the program and not. We went further with the enrollment process on how they protect us with the attorneys. And we got our own team of attorneys that work on it, and how the program would work. I speak back and forth with people either in chat or on the phone, and initially using my online dashboards for the system. I've graduated. They said it would take five years. But it ended up being something close to seven because they had one account that gave them some problems. Target has a card that comes right from your checking account. It wasn't a lot of money. That account just kept giving them a lot of crap about it. Until they finally just gave them an amount that they would try to settle it for. And they accepted that amount. Neither me nor my husband have any debt.

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    Response from Freedom Debt Relief

    Hi Robert, congratulations on graduating! Thank you for sticking to the plan we set in place for you and for trusting us as your guide!

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    StaffRates

    Reviewed Aug. 25, 2023

    I am pleased to be able to work with such a professional and highly rated team personnel working hard to help me achieve my debt relief goals and in the near future become debt free to pursue other important goals in my life. I want to thank the whole Freedom Debt team for your every thought and assistance in helping me reach my financial goals...Thank you Bernard **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bernard, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

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    Customer ServiceStaffTransparencyCommunication

    Reviewed Aug. 25, 2023

    They always keep me informed and up to date on all my news. They send emails, texts, and phone calls. Whenever I have questions the don’t hesitate to answer me within a reasonable time frame. I have finished one account with them. I am thankful to the team for helping me get out of my debt and hopefully end up in a better situation

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Katherine, it's fantastic to hear that we have been proactive in keeping you informed and engaged throughout the process! Please let us know how we can continue to support you!

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    Customer ServiceStaff

    Reviewed Aug. 25, 2023

    I was very reluctant to start my debt free journey with this company, but I took a chance, filled out my information and received a call right away. The gentleman helping me made me feel comfortable and he was very knowlagable and did not make me feel like a failure because of my debt. I felt like this was the right path for me and I'm excited to being debt-free in my 40s.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Nicole, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase

    Reviewed Aug. 25, 2023

    They told me when I signed up what was going to happen, how much I was going to pay and for how long. They told me and walked me through how to get in touch with them if I had any questions. The questions l had they answered in a timely manner. I am pleased with all they have done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandra, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Aug. 25, 2023

    My first call to Freedom Debt Relief, the counselor made me feel at ease, and they have been doing a great job ever since the first call. I would recommend freedom debt relief to anybody that's looking for a great way to get rid of debt. Make freedom debt relief your first and last place to get help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bryant, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Refunds & PayoutsBilling

    Reviewed Aug. 25, 2023

    When I signed up for the program, I was told that my credit would be affected. I had no idea that it would be so drastic. My credit score has dropped 78 points and now my other creditors are reducing my credit limits. This is a substantial hit to my credit and I am not happy about it at all. I was paying my bills just fine prior to this and now my credit is right back in the toilet.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jewel, we are sorry to hear that you feel like you were not fully informed of the credit impact that would be caused by enrolling in our program. We have outlined the credit impact in your enrollment agreement and we discuss credit impact during enrollment and during your welcome call. An account specialist will be reaching out to address your concerns.

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    PriceBilling

    Reviewed Aug. 25, 2023

    I would recommend Freedom Debt to anyone, it alleviates the stress from financial struggles. The mental freedom it gives you to move on with your life. It is a solution that still pays off your debt but gives you a payment plan that is affordable. As good as it is mentally the toll stress has on your body is also physical and I have felt so much better both mentally and physically.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Teena, thank you for sharing your positive experience and recommendation for Freedom Debt! It's great to hear that the program has not only helped you with your financial struggles but also provided you with mental and physical relief. Managing debt can indeed have a significant impact on overall well-being, and finding a solution that is both manageable and effective is crucial. Thank you for trusting us and sharing your experience.

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    Customer ServiceStaff

    Reviewed Aug. 25, 2023

    I’ve only been in the program about two months and one of my accounts was already settled! They called and explained how it would work before I registered and everything was made very clear. The agents I’ve spoken to were very helpful and I have the ability to reach someone all the time. Overall it’s been a great experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Leannette, it's wonderful to hear that you've had a positive experience with the program and that you have seen progress on your accounts in just two months! If you have any more questions or if there's anything else you'd like to know or discuss, feel free to let us know. We are here to help!

    Profile pic of the author.
    Sales & MarketingStaffLoan Process

    Reviewed Aug. 25, 2023

    I was scammed out of my life savings trying to help what I thought was my friend and business partner. The debt consolidation loan saved me from bankruptcy. I have nothing but good things to say about the team at Freedom. I wish to say a heartfelt thanks for helping me in this terrible situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Drew, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

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    Reviewed Aug. 25, 2023

    So far as everything I have expected. Hopefully will continue as it has started. Yes so far I would highly recommend your service to anybody. I have an acquaintance with who may be in a financial jam at the moment. I am very happy I have Gone with you guys.

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    Response from Freedom Debt Relief

    Hello Steven, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

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    Staff

    Reviewed Aug. 25, 2023

    I gave a 3 star because I thought this process may go a little faster but I do understand that it does take time to get things accomplished. I do need to review all of the details and I will get in touch with you because we are receiving some threats they will be taking us to court, will send to you all today. I do thank you very much for all your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kathy, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

    Rest assured if legal action were to be taken against you by one of your creditors, our legal team will be available for assistance. We strongly recommend that if you have any documents from your creditors, that you please upload them on your dashboard or email it to support@ freedomdebtrelief.com.

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    PriceStaffBillingRatesHonesty & Transparency

    Reviewed Aug. 24, 2023

    Yes I would recommend FDR to anyone who needs help with credit card debt. They are very helpful and trustworthy. Honest. They do have good advice how to help people who needs it and they don’t charge you arm and leg on their prices. I give them 5 stars of excellent quality.

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    Response from Freedom Debt Relief

    Hi Bethany, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Staff

    Reviewed Aug. 24, 2023

    The representative I spoke with, Eon, was great! He was genuine and made me feel comfortable with my decision to get started. He did an excellent job explaining everything and answering ALL of my questions. I spoke with Eon on two separate occasions and he was very upbeat and seems to have a lot of passion in helping people out of tough situations.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ariel, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    BillingRates

    Reviewed Aug. 24, 2023

    So glad I looked into FDR! I finally feel the weight lifted off my shoulders! With the high interest on my credit cards, I was not getting anywhere. Already paying off three of my credit cards due to FDR and their settlement program!! Very thankful I took the leap of faith to do this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michelle, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Staff

    Reviewed Aug. 24, 2023

    The team is calm and patient when dealing with people's finances. A subject that gets everyone nervous and skeptical about outcomes. Trust is difficult to find when you know you were the problem. Neglect behavior around my finances is a great way to blame others for my poor decisions. Financial fantasy seems to always end up as a bad dream. The numbers add up the same way no matter what you decide to ignore. To thine own self be true.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mark, thank you so much for taking the time to review your experience! We are so happy to hear that you feel supported - that is always our goal!

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    Contract & TermsCoveragePriceStaff

    Reviewed Aug. 24, 2023

    Freedom came to the rescue when I had nowhere to turn. I like the fact that Freedom doesn’t just give you more money to further your debt. Freedom explains the whole process and sets up a reasonable amount to set aside to finally come to a agreement with debt collectors to clear my credit report and that will satisfy me and the debt collectors. I am very glad that now I have the support and guidance to repair my credit the correct way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Regina, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Staff

    Reviewed Aug. 23, 2023

    I will recommend Freedom Debt Relief to my family and friends because it helps me to get a peace of mind. After many sleeplessness night once again I can go to bed feeling free know that my debt has been resolved. Thanks to the team of Freedom Debt Relief. They are a lifesaver.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gemma, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Aug. 23, 2023

    Very user friendly. I was shocked at how fast Freedom got my first settlement, and checking my Dashboard they have another creditor targeted for negotiations. The Dashboard makes it easy to upload creditor letters & notes on calls. I am extremely pleased with FDR. I would definitely feel very comfortable recommending Freedom Debt Relief to anyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carol, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!

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    Customer ServiceSales & Marketing

    Reviewed Aug. 23, 2023

    So far all is good, looking forward 'til the day that they all settle, so these phone calls will stop and I can get back on track. I have been getting offers at a lower discount, I have been texting to Dana due for some reason I just can not my email to so can sent to customer service, I hope they getting them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Irma, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

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    PriceOnline & AppStaffBillingEase of UseRatesTransparency

    Reviewed Aug. 23, 2023

    Updated on 12/28/2023: I am on the second of four write offs in less than one year. One complaint I have is with the monthly fees that are charged, thus decreasing my funds available for debt settlements. My initial contact person was very informative. Dashboard is difficult to navigate especially if I want to review all ongoing correspondence with the creditor.

    Orriginal review: I just signed up in May and already have had one of my credit cards is settled. Looking forward to additional settlements soon. My credit rating is taking a severe hit, but it is worth it. Their website is a bit difficult to navigate. I have not figured out how to look at all correspondence that I have sent to FDR from my creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Beverly! We encourage you to contact our customer service team to hep you navigate through your dashboard!

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    Staff

    Reviewed Aug. 22, 2023

    I thank you for your knowledge in helping me when I needed it the most. I am still new and am thankful for the opportunities to get my debt under control. I am also thankful for the help and patience given to me to help me understand how this all works.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carolyn, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

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    Staff

    Reviewed Aug. 22, 2023

    So far it's going well, I've only just got started. Looking forward to working on getting my life straightened out and try to get some emergency funds started, and I do want to pay what I owe, but I just can't do it as of now, thank you so much for your help. Alice

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alice, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

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    Customer ServiceStaffBillingCommunication

    Reviewed Aug. 22, 2023

    Ordinarily I would ask one of my children or grandchildren to read the directions and then tell me what or how to do something. With ADHD I can't read more than a couple sentences at a time. The way that Freedom Debt Relief keeps me informed, provided educational videos and constant communication allows me to understand what is going on without asking for assistance. I have been able to reach a real person every time I have called asking for clarification. Thanks to FDR, I have been able to budget in my much needed dental work and set aside a little each month so that when my property taxes come due I can pay that bill on time. I hope this review helps you to make up your mind about whether or not to use their services.

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    Response from Freedom Debt Relief

    Hi Susan, we are very honored to hear that you feel supported and comfortable while working with us. We do our best to cater to our clients needs. Thank you so much for your valuable feedback! Please let us know how we can continue to support you !

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    Reviewed Aug. 21, 2023

    I am a new client, so I don't have a lot to say, period but everyone. I've talked to so far and dealt with. Have treated me very respectful and professionally. My wife was a client of yours, and everything turned out great. That's why I decided to use your services.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ronald, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 21, 2023

    Very happy. Great feeling when the first one was settled. It is tough waiting. I know it takes time to build up my deposits. But waiting is the hardest part. Every time I have called the help desk, they are very friendly and willing to help. That makes for a pleasant experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Steve, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Patience is key during this process, please let us know how we can continue to support you!

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    Punctuality & SpeedStaffBillingRates

    Reviewed Aug. 21, 2023

    The astonishing rate in which my debt is being resolved is amazing! Thank you for all the hard work Freedom Debt Relief. I gratefully share my experience with those I encounter with debt issues. Freedom Debt Relief makes handling my debt a breeze. I continue to make my scheduled payments and you guys do all the hard work. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tinina, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.

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    StaffResolution

    Reviewed Aug. 21, 2023

    Freedom Debt has been there for me on the day I enrolled and when things got really bad like I had a court case against me for one of my debts Freedoms that stepped in and took care of the problem before I had to go to court that was huge.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our team, Lynne. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!

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    Sales & MarketingOnline & AppStaff

    Reviewed Aug. 21, 2023

    I have been with Freedom Debt Relief for a short time and they have settled 2 accounts for me hassle free. The app is fairly simple to navigate and understand. All in all I think this a great service so far. I would highly recommend for someone trying to clean up their credit and better their financial opportunities.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Braxton, it's great to hear that you've had a positive experience with us so far! Obtaining the best savings across all of our client accounts is our #1 goal! It's also wonderful that you would recommend our service to others who are looking to improve their financial situation.

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    Customer Service

    Reviewed Aug. 21, 2023

    I already had a write off on one account. I am concerned with how I recently learned that if an account knows I am working with you before you negotiate they are likely to do that. I have larger account debts that have not been touched yet. I am fearful from the calls and emails saying I am close to collections. I was not expecting this, especially an account write off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ami, I understand you are concerned about your accounts and the possibility of legal action. We understand the importance of prioritizing these accounts, rest assured our legal partners will be with you every step of the way. An account specialist will be reaching out to address your concerns.

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    StaffBilling

    Reviewed Aug. 21, 2023

    I am very happy I began my journey with FDR and soon I will have my finances in check with their great help. If you need Debt relief, I recommend them with my eyes closed. FDR is professional, helpful, knowledgeable and most of all communicative, very important when they are dealing with your credit cards and helping you out. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maylin, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Contract & TermsLoan ProcessRates

    Reviewed Aug. 21, 2023

    Awaiting process of loan reduction r/t possible agreement with two creditors. Hoping process is accepted with creditors and thus is a smooth transaction. Hoping to be relieved of high interest fees. Hoping the company can do what they have intended by reducing my interest. Spoke with a colleague and she was very please with the service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Thalia, we encourage you to contact our customer service team to discuss your options, we want you to be able to continue our program comfortably and to continue your progress.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 20, 2023

    I am most pleased with the entire process and the friendly supportive staff members. I finally am able to relax knowing that my debt will be taken care of

    professionally and promptly. Every person I talked to in Customer Service have been so very nice and encouraging. It is wonderful knowing I have their backing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Monica, It's wonderful to hear that you're finding the entire process with us to be positive and that our staff members have been friendly and supportive. Feeling at ease and having the confidence that your debt is being handled professionally and promptly is our goal!

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    StaffTransparency

    Reviewed Aug. 20, 2023

    Freedom Debt Relief has been great to work with. They keep me updated with my account and have been very informative about my situation and how they plan to help me resolve my debt. I couldn’t be happier with FDR! I feel very confident knowing that FDR will meet my every need and get me back on track with my financial goals. I’m so glad that I chose FDR for assisting me with my debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jason! I'm glad to hear that you've had such a positive experience with us. It's important for us to keep you well-informed and provide you with a clear plan to resolve your debt. Thank you for choosing us!

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    Contract & TermsPriceStaff

    Reviewed Aug. 20, 2023

    FDR agent was very helpful explaining how the program works, how much it will cost me, and when I make deposits. Explaining to me how my deposits will be used. How they will negotiate with my creditors to eliminate my debt. I am looking forward to having my debt resolved.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kathy, thank you for sharing your feedback with us! Rest assured we are committed to obtaining the best savings, across all of your accounts!

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    StaffBilling

    Reviewed Aug. 19, 2023

    Best place for help when needed for debt relief. This is the second time they helped me and great staff, they saved me and on top of helping with additional problems and credit processing to a good extent. The representatives are great and always keep me on point to take care of problems and setting me for success with bi weekly payment to ensure a smooth process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi George, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 19, 2023

    The people I have worked with have been professional and explained everything to where I could understand what was going to happen as we went forward. If I had to call back they were more than willing to help me and was very patient. They keep you updated on everything that is going on so you will know where you stand.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cecilia, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

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    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 19, 2023

    FDR's employees were very knowledgeable, patient, and helpful. All of the employees that I talked to were able to quickly answer all the questions that I had. I've had some bad experiences in the past with my debts but the FDR employees calmed my concerns and made me feel like there's hope to fix my outstanding debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Judy, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

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    StaffBilling

    Reviewed Aug. 19, 2023

    I would highly recommend Freedom Debt Relief. They have helped me resolve most of my debt, as I am still in the program at this time! They are professional and very helpful! I love the freedom of knowing they are helping me resolve my debt! The payments are manageable. I love Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wanda, thank you for sharing your feedback. Your recommendation is a huge compliment and honor for us !

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    Customer ServiceStaff

    Reviewed Aug. 18, 2023

    From the first phone call to the first settlement and throughout the program I’ve been provided with all the information needed to be involved with my debt settlements. I’m grateful for the help. All my questions were answered and concerns addressed. Now there is an end in sight for relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michelle, it's wonderful to hear that you've had a positive experience from the first phone call through your entire program. Being provided with all the necessary information and having your questions and concerns addressed is crucial in making the process smoother and more understandable. It's great that you're feeling grateful for the help you've received and that you can see the end in sight for relief from your debt. If you have any further questions or need assistance in the future, feel free to reach out us!

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    Staff

    Reviewed Aug. 18, 2023

    From the beginning of my experience with Freedom until this current day, Freedom has been a top notch business to deal with. Their availability, help and knowledge far exceeds my expectations. They are a dependable company and I’m so happy that I reached out to them for help. I’d recommend Freedom to anyone that needs help getting their finances on track again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stephanie! It's great to hear that you've had such a positive experience with us and that we have been able to meet and exceed your expectations. Recommending a company based on good service is a valuable way to share your positive experience with others who might be looking for similar solutions, we cannot thank you enough for believing is us. If you have any more questions or if there's anything else you'd like to know or discuss, feel free to ask!

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    Refunds & PayoutsLoan Process

    Reviewed Aug. 18, 2023

    I told the company at several levels they needed to focus on a specific debit. They didn’t do anything. Now I’ve been sued and I’m paying the full amount. Loan offers are a joke also. You have to have good credit for the loan program. How can you with the way the program works?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Raymond, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to you to address the way the order of negotiations.

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    StaffHonesty & Transparency

    Reviewed Aug. 18, 2023

    Although I am new to FDR, I have high hopes based upon their work thus far with me that my debt will be resolved in a fairly stress-free means. The professionalism, honesty, and concern show thus far has been #1! I anxiously look forward to the day I and my family will be totally debt free!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Timothy, it's great to hear that you have a positive outlook and experience with us so far. Professionalism, honesty, and genuine concern are certainly important factors when dealing with debt relief services. Thank you for choosing us!

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    Customer ServiceStaff

    Reviewed Aug. 18, 2023

    This program has really helped me with my debt, it helps give people a better chance at getting rid of your debt. I wish more companies would be as helpful. I have yet to have a bad experience, anytime I get an email from you guys I'm excited to see my progress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stephanie, we are glad to hear that our program has been beneficial for you in managing and reducing your debt! It's wonderful that you've had a positive experience and that the program's emails are something you look forward to. Please let us know how we can continue to support you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 18, 2023

    Freedom Debt Relief has already settled two of my debts, and I couldn’t be happier with the service. Can’t wait to complete the program and be debt free. The customer service and communication have been excellent. Joining Freedom Debt Relief is one of the best decisions I have made. My only regret is that I did not sign up for the program sooner. Thank you FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Victor! It's great to hear that you're having a positive experience with us! It sounds like our services have been effective in helping you manage and settle your debts, and our customer service team has met your expectations. Becoming debt-free is a significant achievement, and it's wonderful that you're satisfied with your decision to partner with us.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 18, 2023

    I cannot express enough how invaluable Freedom Debt Relief (FDR) has been in helping me overcome my credit issues. Their guidance and support throughout every step of the process were truly outstanding. Without their expertise, I would have struggled immensely to achieve the results I've seen. From the moment I reached out to them, FDR's team was attentive and responsive. This personalized attention made a world of difference, as I felt like they genuinely cared about helping me improve my financial situation. One of the most impressive aspects of working with FDR was their timeliness. Every interaction, from initial consultations to executing strategies, was characterized by their swift response and action. It's evident that they prioritize their client's needs and work diligently to deliver results promptly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Danna, this is so wonderful to hear!! Rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Honesty & Transparency

    Reviewed Aug. 18, 2023

    I honestly thought I would never have the chance to pay off debts that have went to collections and so forth but with Freedom Debt Relief I feel like it is finally an option for my family. More than thrilled to watch my debts off of my credit report through this process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ashley, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    StaffBilling

    Reviewed Aug. 18, 2023

    Freedom has helped me restore my good credit and pay off my credit cards debit. I am so grateful that I chose Freedom Debt Relief because with low monthly payments I was able to pay off my debt. I totally recommend this program to anyone that have the same problem I had.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Griselda, thank you for taking the time to share your thoughts about our service efforts!

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    Staff

    Reviewed Aug. 18, 2023

    Outstanding Company!! They provide excellent service to help you get out of Debt. Freedom Debt Relief works very hard with companies to reduce balances you owe. It's remarkable about their abilities to reduce your debt. Highly Recommend this company. It's been a lifesaver for me and many others to be able to get out of debt and live a normal life again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jodie, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Aug. 18, 2023

    This review is to thank this company for helping me out of a difficult situation. I gave them the info and they went to work asap, I’m very pleased with the settlements done so far! Took a load off my mind, I would encourage anyone out there with financial difficulties to call them, you won’t be sorry.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shirley, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Staff

    Reviewed Aug. 17, 2023

    Everyone I have talked to at Freedom have been extremely helpful and very pleasant. This was not an easy decision for me, but I have been treated with total respect. I didn’t want to file for bankruptcy and Freedom helped me to disregard that route. I would recommend Freedom to my friends and family if needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gwendolyn, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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