Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 30 Reviews 5435 - 5635
    Verified purchase
    Staff

    Reviewed Feb. 28, 2023

    I recommend Freedom Debt Relief so much, because they are helping to me and the debt is very different today. Many people can do the same to solve many finances issues. They are day by day working to help us in our goal. Thanks for Freedom Debt Relief!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Adalberto, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 28, 2023

    They did keep in touch with me about settled these debt of mine and let me know thru email right away. And have great online to take look of my progress. It very easy to make adjustments. They did great job talk with all creditor and help save my money. It does take off my stress for real!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Scott! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 28, 2023

    I called Freedom Debt Relief to help me get my credit cards consolidated, with the first call I knew this was the right choice. Another company was putting me in a hold, but I felt relief talking to this company and hopefully within time I will see my credit score and the relief of these payment fall in place.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Danny, thank you for sharing your experience with us.It is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed Feb. 28, 2023

    The people from Freedom Debt Relief were very polite and friendly. They were knowledgeable of what my problems were. I finished the program this year. My experience has been fantastic.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carolyn, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

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    Punctuality & SpeedStaffBilling

    Reviewed Feb. 28, 2023

    Your company has been quick to collect payment but I don't know what I'm doing and your service support operator was more concerned with it being my fault

    and making excuses then helping me understand what and how I should get it straight!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Nov, we are sorry to hear that this has been your experience. An account specialist will be reaching out to address your questions and concerns about your program.

    Verified purchase
    Refunds & PayoutsStaffBillingRates

    Reviewed Feb. 28, 2023

    At 86 years old with interest and time I probably would not have completed payment of these bills without your help. When this is completed I plan to pay off my remaining bills with the sum that I have been sending to Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Janet, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Customer ServiceStaffBillingRatesTransparency

    Reviewed Feb. 28, 2023

    FDR has reduced my credit card debts by thousands of dollars. They have the experience, reputation, process and tools to negotiate a lower balance on credit card debt. I have been enrolled since 2019 and I am very close to graduating from this program. I spent years prior trying to get ahead of the interest/principal payments without success; it was a revolving door with no relief in sight.

    The FDR customer service reps are always very friendly and helpful. They provide additional information you may be unable to see on your dashboard, so I have called for updates many times; the reps are forthcoming with your information. I have recommended this program to friends because it is one of many solutions, however, I am firm believer in this FDR solution.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jane, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Feb. 28, 2023

    Pleased so far. They should have notified all of my creditors at the beginning but it is reassuring the debt is going away. Learned a great lesson with credit cards. Trying to be patient. Cannot wait for it to be over. Great company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandi, thank you for your feedback. We look forward to your success in our program!

    Verified purchase
    Staff

    Reviewed Feb. 28, 2023

    I like the process and how Freedom Debt Relief did it. They were concerned and patient. They explained everything and worked with me and my debts - the ones that I should and could include. They told me about the percentage and terms and it sounded good. The only thing I had a concern about was the fee. I didn't know there was gonna be a fee.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Deborah, thank you for sharing your experience with us! We pride ourselves on being transparent and supporting our clients every step of the way. We do take a fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Thank you again, we wish you nothing but success in your future.

    Verified purchase
    CoverageStaffBillingLoan Process

    Reviewed Feb. 27, 2023

    I like the service and help to set up the program, only thing is I wish they will be able to cover accounts less than 500.00 and personal loans that has 12 months or less on payments, fees are reasonable and they are good working with lenders and creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maria, thank you for your feedback! Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

    Verified purchase
    Staff

    Reviewed Feb. 27, 2023

    Everyone I have spoken to has been very friendly and knowledgeable, also they treated me with respect! They understood my situation, also explaining to me everything that this program will do to help me and also how to speak to creditors and what to say.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Regina, our clients are our top priority and ensuring that you feel appreciated and respected is the main goal!

    Verified purchase
    PriceBilling

    Reviewed Feb. 27, 2023

    You guys charge more in Settlement fees. Anything else? Whatever money you didn’t save us on our credit cards. You charge it in settlement fees. If I knew how easy it is to get a settlement with a credit, and I would not use this program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Felipe, compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Settlement fees are a service charge which is separate from your debt and debt savings.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 27, 2023

    I called one day to get information about using FDR and the representative was excellent at explaining everything and answering all my questions. It went so good that I decided to go with them. They have released a lot of stress and I’m glad I went with them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Eric, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Customer ServicePriceOnline & App

    Reviewed Feb. 27, 2023

    Would of liked a call to let me know how everything is going. No calls at all from you at all. I am very disappointed and wonder if this was worth it? The website does not say much other than it is being worked on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Victoria, rest assured our customer service team is ready to help at any point that you may need assistance or have questions about your progress, we are available 7 days a week. An account specialist will be reaching out soon.

    Verified purchase
    Customer ServiceOnline & AppStaffEase of UseTransparency

    Reviewed Feb. 27, 2023

    Everything was explained thoroughly, communications almost everyday, and clear instructions as to what is needed to proceed. Every person I've spoken to has been very friendly and helpful. The website is helpful and easy to navigate and update. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melissa, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

    Verified purchase
    TechPriceStaffBilling

    Reviewed Feb. 26, 2023

    Very knowledgeable. Very experienced. This should help me pay off a big credit card bill and help me save money. I had to do some house repairs that were extremely costly. My contractor underestimated the material cost. Your representatives have been wonderful.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

    Verified purchase
    Refunds & PayoutsBillingLoan Process

    Reviewed Feb. 26, 2023

    My expectation was that my creditors would have be notified within a week after I signed up. And I also I thought that Freedom was more like a loan whereas I would be paying you for the loan (on which this was explained). So, what I am doing is paying Freedom to pay my bills once I give you enough monies to do so. And in the meantime I getting raw deal. I have to look for another home but can't cause messed up my credit score has been killed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Darlyne, thank you for sharing this feedback with us. We are sorry to hear that our program was not a good fit for you. We wish you continued success.

    Verified purchase
    Staff

    Reviewed Feb. 26, 2023

    So far so good. I never expected to be in this position. Just wish I could figure out how to resolve this sooner. I really Thank you, very much, for your Help with this matter. So glad when I see dismissed or resolved. Thank You.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bill, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    StaffBillingRates

    Reviewed Feb. 26, 2023

    Very easy process to sign up. Definitely eased my stress of trying to remember what I had to pay and when. Cut my monthly payments way down and knowing that all that high interest rates are gone eased my mind. All FDR associates have been very helpful, knowledgeable and super friendly. Great program. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robert, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    CoverageMaintenanceStaff

    Reviewed Feb. 26, 2023

    I think Freedom Debt Relief is efficient and very helpful and great communicate and very hard working for me. Whenever I need assistance with questions they are right there. I am very happy I chose this program to fix my debt problem.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Belinda, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

    Verified purchase
    Staff

    Reviewed Feb. 26, 2023

    You have taken a load off my mind. I have worried for years about my debt. Now I just pay a small stipend and you all take care of the rest. Thank you! I have recommended you to all of my family, and friends.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ann, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

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    Staff

    Reviewed Feb. 26, 2023

    In the beginning I wasn't sure if I should go through with debt relief. Once I started to see that debts were settled for a great deal less than owed, I was hooked! Staff is highly knowledgeable, professional, empathetic, and courteous. I highly recommend Freedom Debt Relief to everyone as stress is a big killer.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Paul, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase

    Reviewed Feb. 25, 2023

    FDR has made the enrollment process clear and easy. Thank you for all you do, and your hard work. I am looking forward to being debt free and I definitely already feel the relief and hope for a better future!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

    Verified purchase
    PriceBillingRates

    Reviewed Feb. 25, 2023

    Stressed, over budget and struggling. FDR gives you're an opportunity to pay your bills off in less time by reducing the amount of interest you're paying. It's not like you're going to pay off your debt you are. It's just an option that's affordable. It makes life a lot easier.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kimiko, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Feb. 25, 2023

    I have only been with them a very short time but I have to say this. They are awesome people to work with so far. I am not that great with finances but they helped me to understand this process every step of the way. They have made it all very simple and easy to follow. Every payment I make each month I can add money when I have extra whenever I want to which helps speed the settlement dates. If I have questions or am just unsure I did the right thing customer service is extremely kind and helpful at ensuring I did it all just right. I am more than pleased with the help they provide. They have lifted a huge burden off my shoulders.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Monika, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

    Verified purchase
    PriceRatesValue

    Reviewed Feb. 25, 2023

    At First I was a little skeptical on the way we had to let things go in order to get out from under the high interest rates and how it hit the credit score, but I realize it was getting hit anyhow just go along with the experts they know what they are doing. FDR was worth every penny spent for fees to get the job done. It was not easy by no means but it became easy along the way.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christine! This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase
    StaffBilling

    Reviewed Feb. 25, 2023

    I need something showing me results of my money going somewhere. I have been out of work for two years and my wife and I went through our savings paying bills and surviving making debt to pay debt. My wife is retired, age 77. I collect disability. We reached our limit. Can’t do it anymore. Please help us. I thank everyone for everything. God bless you all. Randy L

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Randy, thank you for reaching out. An account specialist will be reaching out to address your questions.

    Verified purchase
    Staff

    Reviewed Feb. 25, 2023

    Very nice people and easy to work with. They will listen to your needs and help you anyway possible. Such a relief when we signed up with them. They handle everything and we just have to say yes or no.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tyler, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

    Verified purchase
    Billing

    Reviewed Feb. 24, 2023

    Getting set up was very easy and they worked with me. We set up a payment plan was within my budget range and when I got laid off, we had to lower it for six months. Also, they handled one account that went to court for me. The only issue that I really had is they gave me a payoff date and it extended past that date. But other than that, I would recommend FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Candice, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 24, 2023

    I’m happy with the way Freedom Debt Relief is handling my situation. I feel I can breathe… I called them and they were very helpful and put my mind at ease and they keep in touch to make sure I know what’s going on at all times…

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elizabeth, we are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

    Verified purchase
    Staff

    Reviewed Feb. 24, 2023

    Kind of hard to complete the document because do every online. I do not know much online system. I do not know much about computer. Every online is hard for me. Thank very much for Mr. Adam ** walk me through.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chao, thank you for reaching out to us. We want to make sure you are comfortable moving forward on your program. If you ever need any further assistance please do not hesitate to reach out to us. We are here to help!

    Verified purchase
    Online & AppStaff

    Reviewed Feb. 24, 2023

    Unfortunately this is my second time being a customer with Freedom but knowing that they helped my husband and I the first time we are so pleased with the way they help people. Very helpful and understanding and patient. The dashboard on website is easy to follow your progress in the program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Janie, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

    Verified purchase
    StaffBilling

    Reviewed Feb. 24, 2023

    I do appreciate what has been done up to this point. Of course I do know it's up to the amount I put in. However, a payment is always taken and I can see the progress steadily being taken care of. I'm grateful for the consistency on my journey to be debt free.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Michael, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase

    Reviewed Feb. 24, 2023

    I am very happy with this company so far, as far as reducing my debt but I noticed their fees after each settlement are steep and not having a system when their customers experience hardships a must! I feel that that needs to be revised because this day and time life happens! Also a reduction or adjustments in monthly fees near the end.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Vickie, thank you for your feedback. We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 24, 2023

    Updated on 11/22/2023: Easy to understand and approve settlements. Great customer service, and when lawyer was needed, got in contact right away to ensure everything was getting resolved in a timely manner. Could not be happier with this service, and the FDR Dashboard is easy to view the status/progress of past/current/upcoming settlements. Very happy and would recommend to friends/family. Only downfall with any Debt Consolidation company is that your score will drop significantly until you can rebuild. Better alternative than filing bankruptcy IMO.

    Original review: I have been enrolled for few years now. Everything has been great. I had one collection that I had to attend court, but McCarthy Law was able to advise me and negotiate on my behalf to reach settlement. Hopefully we get these all settled soon!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Boramy, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 24, 2023

    Everyone has been very helpful and pleasant to work with. This program will work just be patient and it is a process. Can't wait to be debt free and stress free. Life will be so much better in 5 years.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sarah, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!

    Verified purchase

    Reviewed Feb. 24, 2023

    I am happy with the continuous contacting by your company. It makes me feel like you are really in this with me and I matter and am not alone. You have also found more debt and allowed me to add that to my settlement plan.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melissa, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!

    Verified purchase

    Reviewed Feb. 24, 2023

    Within a short few months I received a settlement on one of my debts. They are getting me closer to freedom. Thank you so much. I'm confident that I will be debt free in no time thanks to Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shawata, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Customer ServiceBilling

    Reviewed Feb. 24, 2023

    I had barely made my first payment into the program and Freedom Debt Relief landed my first settlement. The process for accepting is very convenient - you can use the online portal or just do it from your phone. I'm very impressed and I know I've made the right decision!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kristin, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 24, 2023

    So far, all my questions have been answered so I could understand them. Now I'll have to wait and see how well the total process works and if the results are satisfactory. The staff, at least the ones I've spoken to have been quite helpful.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lowell, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 24, 2023

    FDR has had zero communications with my creditors and they are placing me into (charge offs) in 2 weeks. Not what I signed up for. FDR is taking my money at large sums every paycheck but not willing to even communicate with me on their contact with my creditors?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chris, an account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Feb. 24, 2023

    I just started with this company so I cannot give a bigger rating. But I have had a good experience with Eugene. The first agent never returned my call or email. I hope that what I was told will be a good thing after everything is settled.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Maricella, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 24, 2023

    Larry has been amazing and he checks in with me weekly to let me know how the progress is going. I know I can contact him anytime by text or email without having to spend time on the phone. It's been a wonderful experience so far.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stephanie, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed Feb. 24, 2023

    So far I have been extremely pleased with my Freedom Debt Relief experience. They have made me feel confident and secure in resolving my debts. They have kept me informed every step of the way, from my initial consultation to my first deposit. The videos and other information provided by them has been very helpful. I am looking forward to working with them on my path to financial freedom.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Kathleen, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of UseTransparency

    Reviewed Feb. 23, 2023

    Updated on 06/20/2023: They provided lots of information about what was expected to happen with my debts and where they were in the process. They were extremely responsive and courteous to my online inquiries and questions. They quickly got me my first settlement and closed the account to my satisfaction. Their customer dashboard was very easy to use and chock full of information about what was going to happen and how to deal with creditor calls,

    Original Review: They carefully explain what to expect and answered all of my questions. They follow up with more information about what is going on and what you need to do. They keep me up to date about where we are in the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    BillingRates

    Reviewed Feb. 23, 2023

    It’s unclear whether credit card card debt unpaid which causes higher debt due to interest accumulated over time will be resolved as well as the debt accumulated when I applied. Is the higher debt forgiven or written off is unclear. I applied because I had already maxed out my three credit cards.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi David, you have some great questions. We will negotiate and settle your debt including the accumulated interest and late fees. An account specialist will be reaching out to address your questions.

    Verified purchase
    StaffRates

    Reviewed Feb. 23, 2023

    I was hesitant to contact FDR until I saw the ratings they’ve received. The representatives were helpful & down to earth. They took me thru each step ever so patiently, I truly know it was the right move with FDR & felt a huge relief afterwards. Looking forward to a continued journey to financial freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kenneth! Thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

    Verified purchase
    Staff

    Reviewed Feb. 23, 2023

    I was pleased at how helpful they were and being able to quell my worries for now. The gentleman that I spoke with was very reassuring that I could do this. I am anxious to see if it all works on my favor.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Dawn, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer Service

    Reviewed Feb. 23, 2023

    I would like a little more clear timeline when I can expect you to start making contact with my creditors. City bank is calling 4 or 5 times a day plus a few written contacts. It doesn't need to be exact but just so I know when to expect it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello James, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

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    Staff

    Reviewed Feb. 23, 2023

    I have had excellent experience so far. I am looking forward to the positive results. I hope to be debt free within the next 24 months. I hope that I can become debt free over that period of time. The future will determine that.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner, we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

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    StaffTransparency

    Reviewed Feb. 23, 2023

    Updated on 02/14/2025: Everything went smoothly. Kept informed with every thing. There were no issues and Freedom Debt Relief kept me informed every step of the way. All questions were answered in a timely manner. I have recommended your services to a few people and will continue to do so. I truly appreciate how well you all handled things and would not hesitate to tell anyone what a great program you have.

    Original: Everyone has been helpful and the explanations have been very thorough. I have recommended FDR to friends and family. They eased my concerns over the process that needs done for successful completion of this course! I am excited to see the program as it progresses!

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    Response from Freedom Debt Relief

    Hi Darlene, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

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    PriceStaffRates

    Reviewed Feb. 23, 2023

    First settlement was GREAT, didn't get charged a lot of fees, BUT FROM there on SETTLEMENT FEES were TOO MUCH. If I knew I was going to pay that much I WOULD of looked for another company to help me, so MISTAKE I MADE WITH FREEDOM was not ASKING FOR a FEE SETTLEMENT PRICE beforehand as the company JACKS UP THE PRICE IN FEES, it makes you kind of wonder if they are OVERCHARGING YOU!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. An account specialist will be reaching out to you to address your concerns.

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    Staff

    Reviewed Feb. 23, 2023

    The whole process was very easy and they are very efficient. I would definitely recommend Freedom for your credit needs. I find them to be knowledgeable and supportive. Freedom Debt Relief has put my mind at ease. I give them 5 stars!

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    Response from Freedom Debt Relief

    Hi Patricia, it is great to hear that you would recommend our company based off of the great experience you had! We are honored to partner with you on your journey!

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    Staff

    Reviewed Feb. 23, 2023

    Since I have joined Freedom Relief, I have had no stress about my cards. Every time a card is taken care of I’m so thankful. I can breathe again! I am so grateful for this program. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rosemary, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    StaffHonesty & Transparency

    Reviewed Feb. 23, 2023

    I am truly blessed I stumbled upon this program. I never saw the light at the end of the tunnel, and to be honest I still don't but knowing that I am getting the help required to pay off my debit is a true blessing and lesson all in one. The downside about this program is that it does take time to full get through negotiations, but I do understand completely. If I were to get into debit again, which I will not because this has taken a huge toll on my health and my family's, but if it were to happen again, I would most definitely go with FDR to help me out of it. Thank you again!!

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    Response from Freedom Debt Relief

    Hi Felicia, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 23, 2023

    Great job done. Always answer my question & didn’t have to wait long time for representatives to come to the phone. I have not have any problem with this company. They always call me if they need anything from me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Iris, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServicePriceBillingTransparencyCommunication

    Reviewed Feb. 23, 2023

    Updated on 11/17/2023: I was scared at first. My credit dropped to 400 immediately and phone calls wouldn't stop. Definitely thought I did the wrong thing. It's not even a year into it and everything has come full circle. Credit is still getting better, calls have almost stopped. Y'all do exactly what you say and it works!!

    Original review: Great work so far!!! Customer service is great, keeping me informed, answering any questions, simple directions to follow on how to answer collection agency calls. I was doubtful at first, especially with credit going down before it goes back up. I freed up a little money for food and gas by going with the monthly payment rather than the expensive reoccurring minimum credit card payments that weren't getting me anywhere.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Zachary, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer Service

    Reviewed Feb. 23, 2023

    The stress is fall off. No more credit calls, emails and text messages! This has been the best decision I’ve made. Looking forward to seeing my new and improved credit report in the near future. Big thank you to Freedom debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ranee! We appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.

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    Reviewed Feb. 23, 2023

    Just getting started, but from what have experienced thus far has been awesome. (i.e., the instructions, the encouragement, the continuous radar checks to ensure I stay on task and follow the steps given to ensure successful completion and graduation.) Thanks, Marcelious. Looking forward to the long journey ahead.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marcelious, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!

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    Customer ServiceBilling

    Reviewed Feb. 23, 2023

    I’m being blown up by credit card companies and they all say they haven’t heard from you.. I would have thought y’all would have communicated with all of them and shared with me that info to so all on same page.. But nothing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mike, thank you for reaching out. An account specialist will be reaching out to address your concerns.

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    PriceRefunds & PayoutsBilling

    Reviewed Feb. 23, 2023

    I am so happy about Freedom Debt Relief, I have had some hardship and have fallen behind and can't pay my credit card bills on time. Freedom Debt Relief has given me the opportunity pay my creditors in one lump sum. I also love the bi-weekly payments which makes it affordable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lenasha, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

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    Staff

    Reviewed Feb. 23, 2023

    I was diagnosed with Triple Negative Non-Hormonal Breast Cancer June 2022 and have been undergoing 4 surgeries, chemotherapy & radiation therapy. I was investigating the different approaches available to me to get my debts under control when your representative contacted me and was successful in setting up a plan to assist me. Very friendly and helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brenda! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

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    Staff

    Reviewed Feb. 23, 2023

    I just started with Freedom Financial but so far, so good! My certified debt specialist never made me feel ashamed or embarrassed about all the debt that I'm in. He walked me through the program and let me know that he can help me to resolve my debts, I trust that Freedom Financial can and will help me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diana, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Staff

    Reviewed Feb. 23, 2023

    Very helpful. Willing to work with you to help you get your life back on track. They very professional. Would recommend them to other friends to help them get their life back on track. Thank you so much for letting me know how this works and helping me Gregory. Appreciated.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ricky, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Billing

    Reviewed Feb. 23, 2023

    Do it! I will relieve so much pressure and worry from you! I can’t recommend this program enough! I can actually sleep at night and not worry about what bills I’m gonna be able to pay and if I’ll be able to put food on the table.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brandon, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Feb. 23, 2023

    So far so good! I can appreciate getting this debt off my back. The staff are very informative and patient with me and my many many questions. I was very hesitant to get started with the company. After being on the phone with the rep for about 2 hours, I was more comfortable and ready to get the process started.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tanya, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need

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    Reviewed Feb. 23, 2023

    Being that I just started the program, I need more time to say how I feel about the program. I really do not like this part because like I mentioned I just got started on this program. Asked me comments like this further into the program. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gina, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer Service

    Reviewed Feb. 23, 2023

    We did this same program a few years back and didn't have this useless script for creditor calls. We were told at the time to switch our info with our creditors to FDRs address and phone. This worked great. Now, you expect us to field 20 - 30 calls a day while you do your behind the scenes thing. Please listen to your clients when we say they are RELENTLESS with phone calls. They sometimes call every 15 minutes if you don't answer, NEVER leave messages, and ignore everything you say in the "script". They want to know when you're going to pay them, and why not now - that's it. They don't notate anything you say, it's just recorded as "contact made - refused to pay" (a particular creditor told me exactly this). I now regret going with FDR since I wasn't aware the rules had changed. At least if I'd have gone with Bankruptcy, the phone calls would have stopped.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jay, thank you for your continued trust to do business with us. We are grateful for your feedback, we have evolved and grown as a company, there are various reasons why we have changed this process. An account specialist will be reaching out to you soon.

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    Customer ServiceStaff

    Reviewed Feb. 23, 2023

    My assigned representative has been not communicating wih me and left me feeling lost in this whole process. I really dislike her service and wish for a new assigned representative. I have had good communication with customer service. They were very helpful when I needed to cancel a particular enrolled debt. I was promised that I have complete control of the account only to find out all of the actions in the system are blocked and I must contact an agent. This was not what was promised when first starting with Freedom credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dominic, thank you for your feedback. We do not assign one representative or agent to any of our clients, upon enrollment you work with a debt consultant, after enrollment, our customer service agents are available to assist you with any questions, concerns, or challenges you may face. You have full access to your program and have control of all aspects of your account, our dashboard is a resource for our members, but we still want to make sure our clients are receiving all of the information they need when they decide to make changes to their program, which is why some actions can only be made by our team.

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    Customer ServiceContract & TermsTechStaffBilling

    Reviewed Feb. 23, 2023

    I really don’t understand how this whole process is going to work because I got letters from my creditors saying that the ACH is it stopped, but they still tried the pool yesterday which I got a bank fee for which I don’t appreciate that. So I guess I’m gonna have to call my bank and put a stop payment on all my creditors that I have on contract.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mr. William, we encourage you to contact our customer service team to discuss your options, we want you to be able to continue our program comfortably and to continue your progress.

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    Staff

    Reviewed Feb. 23, 2023

    It's been a good experience so far. I'm glad to have some help with resolving my debt accounts. I look forward to getting all of these debts settled and go on to be better at managing my debt and credit in the future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mark, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Customer ServicePunctuality & SpeedBillingRatesFollow-Through

    Reviewed Feb. 23, 2023

    I was very hesitant at first to do this program. I've never made any late or missed payments but it just didn't matter. I wasn't getting anywhere with the minimum payments and the high interest. FDR was able to answer all my questions and put my mind at ease. I'll be out of debt a ton sooner than if I was to just keep making my minimum payments. It's pretty nerve-racking at first to just stop paying all your bills and the phone calls start rolling in but if you follow their guidelines and do what they say it does work out. My debt collection calls slowed down so what after speaking with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Justin, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Feb. 23, 2023

    Excellent knowledgeable staff, user friendly app and website. not a long wait time when calling a representative, always has answers to questions, never made to feel stupid. great feeling to finally have some relief in site in these trying crazy times that we live in.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Miriam, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and its great to hear you are happy with our service efforts!

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    StaffTransparency

    Reviewed Feb. 23, 2023

    They offer an excellent service. I would recommend this company to a friend. Is a great opportunity to become debt free. It's good to work with them because they got you through the whole process and they keep you updated with any information or any deal that they going to do on your behalf. I do feel comfortable that they going to be able to help you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ana, it is great to hear that you would recommend our company based off of the great experience you had! We are honored to partner with you on your journey!

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    Customer ServiceTransparency

    Reviewed Feb. 22, 2023

    There was nothing transparent about the information they gave me and how the program works. The communication is unbelievable with this company, and I could not appreciate already having one of my accounts settled in less than eight weeks. I am looking forward to the day that I can enjoy my credit score and not be afraid to answer the ringing phone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marilyn, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    PricePunctuality & SpeedBilling

    Reviewed Feb. 22, 2023

    They were quick and efficient. Accounts were handled quickly. They did exactly what they said they would do. I would recommend their service to anyone struggling. It is well worth it. I have learned to live without credit cards.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melanie, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase

    Reviewed Feb. 22, 2023

    Freedom Debt Relief stand by their word and knock down your debt. I've only been a part of this program for 6 months and already have half my debt settled. Thank you Freedom Debt Relief for making it easier to get out of debt!!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amanda, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

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    Billing

    Reviewed Feb. 22, 2023

    Freedom Debt was/is life saver. No other company gives this opportunity to get on free debt, after payments still have plenty of cash to live normal life. You need to be patience with the transition. Highly recommend. Thank you much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Juan, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Billing

    Reviewed Feb. 22, 2023

    Yes I would recommend a friend. It is so easy. I don't have to worry anymore. They always let you know what is happening with payments. You can also reach them anytime. I'd recommend this company to anyone. They are the best!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Janet, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServiceStaff

    Reviewed Feb. 22, 2023

    Process has been running smooth so far. Finally completed first negotiation and process was made easy. Just want to thank the team over at Freedom Debt Relief for the communication and doing all the footwork. Two more accounts to go. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lorenzo, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

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    Customer Service

    Reviewed Feb. 22, 2023

    Everything went just as they said it would. This company handled all my previous debt without issues. I had little to do and never had to call to see what was going on. Monthly email communication was provided and access to my dashboard was easy. Highly recommend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kim, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaffTransparencyCommunication

    Reviewed Feb. 22, 2023

    Freedom Debt Relief has been a blessing. I was in a situation that I didn't see a way out of. They were very supportive, helpful and kept me updated. I would recommend anyone with financial stress to call and seek their assistance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Audrey, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

    Verified purchase

    Reviewed Feb. 22, 2023

    So far, my experience with Freedom Debt Relief has been great. All the details were explained to me, and notices have been sent to me each step of the way. There have been no surprises. Great service and I would certainly recommend anyone who has a debt problem to use Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robert, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Customer Service

    Reviewed Feb. 21, 2023

    I thought the plan was well planned and was easily informed with the client dashboard. As far as approving the settlements. The text and emails were great as far as alerting that a settlement needs your attention. Thank you for making it easy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Refunds & PayoutsStaffBilling

    Reviewed Feb. 21, 2023

    I would recommend Freedom Debt Relief to my friends and family. It saved my life. I was under so much stress and frustration that I couldn’t pay my bills on time. When I found freedom debt relief they help me. I’m no longer under stress. I know that freedom debt relief has my back.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maria, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Feb. 21, 2023

    FDR has helped me get through a really tough time in my life. The program has helped me with my debt and most importantly I have gain a new perspective on my financial thinking. The Customer Service at FDR is beyond 5 stars. Every time I have called with a question, every Representative has been professional and personal. Outstanding Customer Service is also important to me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Susan, thank you for your review and your recommendation! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer Service

    Reviewed Feb. 21, 2023

    They're good customers service. They work with in every step. I would recommend to my friend or a family member. They have a different options to work with your debt situation. They always answer you or chatting with you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Vanessa, it is great to hear that you would recommend our company based off of the great experience you had! We are honored to partner with you on your journey!

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    Refunds & PayoutsStaff

    Reviewed Feb. 21, 2023

    This company is very good in helping me with paying my debts down. I have been trying to clear up my debt and this company has the best way to do it. Even when I removed a couple of accounts they still are able to help me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ronnet, thank you for sharing your experience with us. We are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Staff

    Reviewed Feb. 21, 2023

    They are very helpful and you also be willing to help as much as possible. I am at the beginning of my journey and hope to be a good experience as we go through the full process of getting out of debt as soon as possible.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diane, thank you for choosing us as your partners to a brighter financial future. We are excited to see your progress!

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    Customer ServiceLoan ProcessRates

    Reviewed Feb. 21, 2023

    I only gave 4 stars because I am frustrated, someone can't get back to me re- A loan offer. I have been contacted a couple of times. The first offer I just said no. I am getting very close to the end of this program. I do not wish to drag it on 10 more yrs. I want an interest rate, if I would be accepted, how long the loan would be, I get offers all the time. I do not wish to fill something all out, and then find the answers I'm looking for.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, thank you for your feedback. Unfortunately, we are not able to provide you with the answer you are looking for. We encourage you to speak to our sister company to obtain the answers you are looking for. Please contact our customer service team to be transferred over to the correct department.

    Verified purchase

    Reviewed Feb. 21, 2023

    I’m very pleased with my experience so far. I feel like I’m financially getting more accomplished than I would on my own! I’m glad I decided to go with Freedom Debt Relief! I would have struggled doing this on my own.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kara, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaff

    Reviewed Feb. 21, 2023

    We were able to get out of our debt and everything went smoothly. The only reason for 3 stars is because I wished there was a little bit more communication with a person not just the website. It would have been nice to have someone just call to check in from time to time. Just to reassure us we are working great and things are running smoothly. When I did call to talk to someone everyone was on it and very helpful. They were very good and always got questions answered.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jamie, thank you for your feedback, we appreciate you taking the time to share with us what you wish would have been different. We are happy to hear that everything went smoothly and that you are debt free!

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    StaffBilling

    Reviewed Feb. 21, 2023

    My experiences with FDR is unique, unexpected and unexplainable. They are real Samaritan for me to help people that debt is sky high. When I was not yet in this program I don’t know what to do. I can’t sleep. I don’t know how to budget my 2 checks. The monthly dues for 6 credit cards is killing me. I work 2 jobs and I was exhausted and almost gave up. Thank you FDR for your help to resolve my debt problem.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Teresita! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Sales & MarketingStaffHonesty & Transparency

    Reviewed Feb. 21, 2023

    Does not have customer concerns in mind. Speaks with disdain. Very condescending. And does not seem to care. I really wish I would have not listened to BBB or tv commercials because these people told lies in the advertisement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tammie, we are sorry to hear that this is the experience you had with our team members. An account specialist will be reaching out to address any questions you may have.

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    Customer ServiceStaff

    Reviewed Feb. 20, 2023

    We work well together. I hope I don't ever have to do this again, but if I do, I will call Freedom Debt Relief. Always professional without any hassles. I could never have paid this off on my own. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi William, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Staff

    Reviewed Feb. 20, 2023

    I trust and appreciate the work that your company and agents who have supported me in my quest to achieve a better financial position. I wish that I better understood the position that I got myself in before I mishandled my life.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Vette, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Staff

    Reviewed Feb. 20, 2023

    Very helpful. This very helpful overall. It help me on my financial a lot, thank you for helping me out. I hope everyone will get help when you come across this program don't miss out, please take advantage of the opportunity when it represents to you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ber, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed Feb. 20, 2023

    It's been a pleasure working, and talking, with the people that represent FDR. They have been very cooperative, and explain everything. When I need something explained to me, they go out of their way to understand it. Or they will email me when something comes up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kenneth, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceBilling

    Reviewed Feb. 20, 2023

    I graduated this week from 4 years of payments on financial woes. I am so excited! Many thanks for Freedom Debt Relief for taking the load off my back of calling creditors and settling my accounts. Love you people! I would recommend you to anyone that is in debt because it takes so much weight and stress off from your shoulders. Thank you, all the people who have been there for me throughout this whole process. I would recommend your company to anybody!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!

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    Billing

    Reviewed Feb. 20, 2023

    I am so happy I’m debt free. Just follow their instructions and always keep in contact with them with all the questions you have. I am starting to build my credit score and my score number looks really good. I definitely recommend to do this to anyone who is struggling with paying their credit cards.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Venancio, it is great to hear that you would recommend our company based off of the great experience you had! We are honored to partner with you on your journey!

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    Customer ServiceStaff

    Reviewed Feb. 20, 2023

    If you are very patient do what is told, able to deal with creditors who have probably already been blowing up your phone anyway eventually you will start to see the change. Much like everything else in life if you are patient your patience will be rewarded.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marcus, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

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    Customer ServiceStaff

    Reviewed Feb. 20, 2023

    FDR has been very upfront and helpful with my process. They have been in communication with me and letting me know if I needed to add anything. When I have called them they have always been very professional and helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Patrice, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Customer ServicePricePunctuality & Speed

    Reviewed Feb. 20, 2023

    Its taken a lot of anxiety away. Love the text communication. Hope to pay more money on my deposits in the near future. I would recommend to friends and family. The process was fast and easy and no judgement or stigma was felt!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dana, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Reviewed Feb. 19, 2023

    It started some years ago when my income was wiped out by the economic crash of 2007/2008, I kept on living the same lifestyle but the income was not there. I didn't think it could be as easy as it was. My problems are over!!! Thank you Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Raul, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Feb. 19, 2023

    I enjoy the professionalism of the well-spoken Employees who have been helping me. I know that when I need someone to help me the company was very helpful and considerate to all of my needs to look at how I can resolve my financial debt. I hope to continue to connect with the service in the future for any other unresolved financial issues, again, thank you so much for your help. You may contact me any time at my number or by any email correspondence.

    Sincerely: Michael

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffBillingRates

    Reviewed Feb. 19, 2023

    They set up a amount on when they would take payment out and my payment stayed the same for 4 years. All I needed to do is make sure money was in account. They did the rest. Best thing I ever did. Yeah it messes with credit in beginning but it goes back to normal. I bought a new car while on it with good interest too. Thank you Freedom for helping me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elizabeth, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServicePriceLoan ProcessRates

    Reviewed Feb. 18, 2023

    You’ve really screwed up my life financially, socially and emotionally. I thought you were a sensible and real helper. Instead you took me for a ride and Let you do it for over 2 years. I have to say you make it lol great but you are just sucking the life out of poor people. I will find a way out. After two years of outrageous settlement fees you drop me to get a loan with a branch of your company that charged crooks interest. So I came in with $34000 and now I have a $24000 loans that when I am done to pay it will be close to $48000.

    Plus I already paid $14000 to you in the past years so you didn’t Relieve me of my debt but you actually increased that actually double it. Now I did contact you several time and yet none of you had ever contacted me to see where the mistakes or perhaps that’s how you operate. If that’s the case Monday I be will have a long phone call with the justice department. Thank you I guess.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Luca, we are so sorry to hear about your experience and feelings towards our services. We would like the opportunity to discuss your mentioned concerns and an account specialist will be reaching out shortly.

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    Billing

    Reviewed Feb. 18, 2023

    Freedom Debt has really given me some relief of having to pay such amounts a month versus paying one payment a month. Yes I would recommend them to family and friends. You all are a 5-star corps from me. Very satisfied with my services. Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lorie, it is great to hear that you would recommend our company based off of the great experience you had! We are honored to partner with you on your journey!

    Verified purchase

    Reviewed Feb. 18, 2023

    I'm happy with the service I'm getting with FDR. Already settled on several of my accounts. Would highly recommend to others. Although I shouldn't have to write a full long essay to say that I'm happy with them. Thank you. That's all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Audra, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Customer ServiceOnline & AppBillingEase of Use

    Reviewed Feb. 18, 2023

    Easy to set up. Took me only 1 phone call. Get to approve each settlement. Good communication. You can increase your monthly payment if you get extra money. You can add a debt on the web site. Website easy to navigate.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Betsy, it is great to hear that the enrollment process was convenient! We want to make sure you are getting the help you need as easy as possible!

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    Staff

    Reviewed Feb. 18, 2023

    I’ve been consolidating since last year and so far is going well and the representatives are very helpful in providing accurate information of my acct. Freedom Debt Relief is official and I would recommend this program to anyone who has debt problems.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Celinda, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!

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    StaffBilling

    Reviewed Feb. 18, 2023

    Very satisfied so far. They are always willing to talk to me and answer my questions. They helped me with court papers we received for no payments on the account. I would recommend Freedom Debt Relief to anyone who was having trouble making all their payments on time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandra, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Feb. 18, 2023

    Everyone is very helpful. Customer service is always helpful and courteous. Case manager also very helpful and courteous. Thank you for all your help. Nothing else to add.. I will recommend this plan to people who is having problems. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sharon, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    StaffBilling

    Reviewed Feb. 17, 2023

    I am still in Freedom Debt. They keep in touch and I got out of work and they still help me to make lower payment. I’m thankful and would refer them for help with credit cards. What I owed has been lower to half of what it was.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, it is great to hear that you would recommend our company based off of the great experience you had! We are honored to partner with you on your journey!

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    StaffBillingRates

    Reviewed Feb. 17, 2023

    Freedom Debt Relief has always been very congenial, helped us whenever we needed it. We don't have the credit card debt. And no interest is added every month. It was a five-year plan. At our age, we didn't know if we would make it through, but we did.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joyce! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

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    Staff

    Reviewed Feb. 17, 2023

    The employees of Freedom Debt Relief are very helpful considerate customer ordinated you. Making things understandable. Sometimes I have to ask second time so to make a decision but they're always helpful no matter how long it takes. They're there to help and I appreciate that cause it's hard for me to understand things. If they treat everybody like they treat me very very great for your company. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Customer ServiceContract & TermsStaff

    Reviewed Feb. 17, 2023

    Discover Card made an agreement with us for two cards. The lawyers for Discover only sent signature paperwork for one of the two cards. We signed what was sent but didn't know we were missing a form. The Discover lawyers then made a court date regarding the non signed agreement. I repeatedly called Freedom Debt Relief asking questions and asking for help. If Freedom Debt had called Discover on my behalf, when I had requested, I wouldn't have missed a court date. Very disappointed in the handling of this card.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karen, we are sorry to hear about this. An account specialist will be reaching out to address your concerns.

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    Reviewed Feb. 17, 2023

    I'm not one who likes to review companies. I will however let you know that you are doing a great job with my debt management and I do appreciate it. I'm very grateful for your assistance with my situation and I'm working daily to get this paid off. Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Yevette, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    PriceStaffBillingLoan ProcessTransparencyCommunication

    Reviewed Feb. 17, 2023

    With nearly $40,000 in loan and credit card debt, I was able to get it reduced to $25,000, saving nearly $15,000. The monthly payment was affordable, and after 48 months I was debt free. Freedom Debt Relief kept me updated each month, and with the help of their legal team, I was able to resolve any issues from creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dennis, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase

    Reviewed Feb. 17, 2023

    I'm glad that I have gone and entered this portal of debt relief, Or else it would have taken a lot more time to see results of my debt being canceled! Thank you, from the bottom of my heart! This has been an experience for me and my family. Again I say thank you very much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rivera, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

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    StaffBilling

    Reviewed Feb. 17, 2023

    The company took control of everything. I did not have to deal with any of the credit card companies. That alone takes a lot of stress off of your shoulders. They cut all off my debt in half. I would recommend this company to help wIth your debt needs.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Pamela, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

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    Customer Service

    Reviewed Feb. 17, 2023

    The ease of full communication with this company and their timely response is the best I’ve ever dealt with. To be in debt is embarrassing but I feel good to be able to repay my debts through FDR program. I am treated respectfully and I appreciate that. Thanks to this program I am able to hold my head up while they hold my hand through this process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Theresa, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaff

    Reviewed Feb. 17, 2023

    The reps from Freedom Debt Relief are great. I call them and they're very helpful. They negotiate for me. They have settled one thing, and they're on the verge of settling two more. I had five altogether.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Caffie, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 17, 2023

    It was been great so far. Everyone has been nice and very helpful. I have been able to understand everyone I have spoken to and that means a lot to me. They have explained everything I have asked. Always there when I call. Never have to wait on hold very long.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    David, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffTransparency

    Reviewed Feb. 17, 2023

    Updated on 6/13/2023: When I started this process I thought I would be closer to done by now but I also know that I wasn’t depositing a very large amount so it does take longer to get the debt paid back. Very pleased with Freedom Debt.

    Original review: I’m pleased with this program. It lifted a big weight off my shoulders. I know eventually my debt will be taken care of. Thank you Freedom Debt for your prompt responses if I have questions. I would recommend this to family and friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Debra, it is great to hear that we have been able to alleviate some of the stress you were experiencing. Please let us know how we can continue to support you!

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    Customer ServiceStaffBilling

    Reviewed Feb. 17, 2023

    I appreciate all the help in getting my debt under control. It is making my life easier to live. I don't have to worry about the calls and depression of the worries of making it thru this credit card debt, alone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Javada,thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

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    Customer ServicePriceStaffLoan ProcessRatesCommunication

    Reviewed Feb. 17, 2023

    My experience has been good. There was a lack of communication in one instance and I kept getting phone calls but it was finally taken care of. Also I do feel that you are double dipping with charges for negotiation and then charging interest for the loan. Still feel relief that my credit will start to improve.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Vicki, thank you for sharing your experience with us. Please let us know how we can continue to support you.

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    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2023

    Can't wait to be debt free. Thank you for of your help & hopefully my new debt was added on & will let family & friends know about this program. I'm sure they will be as happy as me. Thank you again for helping.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brenda, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    PriceStaff

    Reviewed Feb. 17, 2023

    I'm happy and very satisfied I reach out to Freedom Debt Relief. It has relieve tension and headaches. It does take a while to graduate but all worth it at the end. I will recommend my family and friends if they ever need financial help. Thank you Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anita, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    StaffBilling

    Reviewed Feb. 17, 2023

    Pleased with their negotiations. Negotiators are on top of my accounts. Can handle the payments. Reasonable amount to pay considering my credit score for my accountability was lacking. Advice, I'm going to try to stop borrowing and try to save more. Life's been good to me and I overcompensated. Should have been more miserly. These are good people, and they are working to help me do better. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Josef, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

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    Staff

    Reviewed Feb. 17, 2023

    This company is amazing. They told me within 2-3yrs all my cards would be settled. When I tell you it’s been less than a year and most of my cards are settled and my credit score is going back up it really is. This has been an amazing experience. I truly appreciate the work and effort put forth to get my credit down.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Janaya, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Contract & Terms

    Reviewed Feb. 17, 2023

    You suppose to settle for less than the total amount, but you settled for the total amount owed, plus I have to pay you monthly fees, and settlement fees that you never negotiated. I don't need you for that. I'm really mad about this.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 16, 2023

    Your negotiation are slow... I have been in the program for a year and still getting NASTY calls... Several things have go to collections and you have not done anything to stop it. I think we may have to go with bankruptcy. There is no other hope....

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi David, we understand beginning our program can be scary, especially when having to handle creditor calls. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer ServicePriceBillingTransparency

    Reviewed Feb. 16, 2023

    Updated on 02/28/2023: This has changed my life and allowed me to get rid of all of my bill anxiety! With an affordable monthly deposit, FDR manages all of my bills! They do the negotiating with my creditors and ask me to authorize it. The phone calls and dunning letters have stopped! THANK YOU! FDR

    Original Review: It has been a life changer! I went from worrying every day about how I could manage my debts to days of complete relief and confidence; they have managed my finances in a way I could not have imagined before. I now have complete confidence and peace of mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Virginia, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceContract & TermsPricePunctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed Feb. 16, 2023

    This program cost 10k more than FDR ‘estimated’. If I ever had an issue the ‘on phone’ reps were always extremely nice but hardly effective in resolving the issue. If they said they would call back, it was a lie. I had 5 accounts with a 51k total balance owed. FDR told me they could settle for 41k, all inclusive of their fees. It ended up costing me over my 51k balance by the time I finished and I ‘graduated’ 11 months early. I ‘probably’ could have negotiated for less and been done sooner…. All in all I’m out of credit card debt, sooo….

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello William, thank you for sharing this feedback with us. An account specialist will be reaching out to address your concerns about your savings.

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    Customer ServiceStaff

    Reviewed Feb. 16, 2023

    Freedom Debt Relief has done an excellent job helping me with my debts. I was able to view everything that they were doing on my dashboard. They would send email for what is taking place with my account. Yes I would recommend you to contact Freedom Debt relief for help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anneice, it is great to hear that you would recommend our company based off of the great experience you had! We are honored to partner with you in your journey!

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    Staff

    Reviewed Feb. 16, 2023

    FDR has been wonderful. I’m not having to worry about them or my debt. I’m currently in the house and it’s nice and know you’re working hard on my behalf

    Thank you. I’m very pleased. I think you doing for others to help resolve their debt is great. I will definitely recommend you in the future to anyone who needs debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kirby, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServicePriceBilling

    Reviewed Feb. 16, 2023

    I called and changed my number. I get emails about things but never about my accounts.. I’ve been depositing money in.. and some I had to go out of the companies way to just start payments. I’ve tried and emailed the person in charge. Nothing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dominicka, we are sorry to hear you have had a hard time reaching us. An account specialist will be reaching out to make sure your needs are met.

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    Customer ServiceStaff

    Reviewed Feb. 16, 2023

    If this is an option you choose, FDR is extremely clear, consistent and reliable for their program. It works exactly as intended and customer service is always informative as well as friendly. It’s a scary thing to be in debt but this program allows for a clean slate, just make sure you understand the program and FDR provides all the resources.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kaitlin, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 16, 2023

    You guys are getting at it real quick. Having more money in my pocket stress free. I highly recommend. I took about 20 minutes to set up the account. The gentleman was very informative. Got my portfolio right out to me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Willie, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase

    Reviewed Feb. 15, 2023

    Working with Freedom Debt Relief was a Wonderful experience. All debt issues were resolved in the time frame that was agreed at the beginning of the process. I would recommend using them to get out of Debt, because it worked for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Richard, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

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    Billing

    Reviewed Feb. 15, 2023

    Freedom Debt Relief is absolutely the best. They took on my debt and is doing an astounding job with my debt and my credit score is rising. Thank you Freedom Debt for saving me from the worst possible situation. They do not harass me about payments and that’s something I don’t have to worry about.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Doris, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Feb. 15, 2023

    I’m very happy so far with FDR getting the rates as low as you do, makes payback much better for me. Less with the rates, less money payback for us as individuals. Overall, Customer service helps also because it makes you feel good when calling in for help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elaine, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Customer ServiceStaffTransparency

    Reviewed Feb. 15, 2023

    Easy, convenient and friendly service. Set up was easy and walked me through as well as explained process effectively. Always got an update through email or text to approve settlement. When I missed one debtor, the add-on was easy. They also helped me resolve a lawsuit from one creditor. Overall I never got any harassing call from creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Agnes, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 15, 2023

    The best place to get help. They work very hard to help you get your debt resolved and resolved fast and easy. I would recommend them to anyone. I’m very happy with the service they provided to me!!! So if you need help resolving your debt give them a call and see if they can help you like they did for me!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Scot, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Staff

    Reviewed Feb. 15, 2023

    Staff at Freedom have been extremely Professional and on compassionate thru all my journey. I look forward to completing my program. Keep up the good work. Thank you so very much for everything that this program stands for and for the hard work towards resolving clients' financial needs.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Teresa, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServiceContract & TermsPrice

    Reviewed Feb. 15, 2023

    They are charging fees for debt you can get reduced on your own for free, basically you still end up paying mostly the same amount for the debt once FDR adds their fees into the equation. You can call the collectors yourself and they will reduce your balance for free without any fees.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kourtney, thank you for your feedback. It is possible to settle your debt directly with your creditors without our help, the benefit of working with us is that we ensure you a secured settlement meaning, we take care of settling, sending the payment to the creditor on time, and if the settlement is voided we renegotiate for our clients at no additional cost.

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    Reviewed Feb. 14, 2023

    I am very pleased with my experience, definitely recommend for a peace of mind. And anyone dealing with debt could use some peace of mind. Freedom debt relief had the perfect program for my family and I, and I'm sure they would have a program for you as well. Check them out, you have nothing to lose but your debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Daniel, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Feb. 14, 2023

    I am very pleased with the prompt way my phone calls are answered. I understand the details after just a few questions. Before the program popped up on my phone I did not know about settlement of debts. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jeffrey, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Customer ServiceStaff

    Reviewed Feb. 14, 2023

    Things happened faster than I expected it to. Customer service is very patient with my questions and concerns. Very happy I decided to do this for myself! Really did not know what I was going to do until I came across this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Abel, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 14, 2023

    Don't wait any longer. Call Freedom Debt Relief now. A partnership you can trust to resolve all your debt in very responsible and respectful manner. I was in a very devastating situation when I saw an ad on about FDR. I gave them a call and talked to carol, A very amazing lady back in 2020. Now, all my debt have been settled. I am very relieved. Thanks to FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Fardosa, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    Staff

    Reviewed Feb. 14, 2023

    Very good services here u! Very helpful and less stress on me!! They are definitely one of the best and I am super excited to say that one of my debts dropped off recently and just in time for tax season too!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Hayden, we're so happy to hear how much we have helped alleviate the stress you were experiencing!

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    Punctuality & SpeedStaffBilling

    Reviewed Feb. 14, 2023

    Everyone that works there are very nice to talk to. They are helping me get all my late and passed due bills paid. I am happy with Freedom Debt Solutions for helping get all this paid. I appreciate their help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ramona, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    StaffLoan Process

    Reviewed Feb. 14, 2023

    I have been in this program for year! I see how the program help my resolve most of my credit debt. However the flip side I took out another loan with their mother company. However I’m feeling okay with this whole process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kim, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    StaffBilling

    Reviewed Feb. 14, 2023

    I'm happy that I signed up with Freedom Debt Relief. It's really helped me a lot! When I've asked to hold back $100 or so on a few of my payments ya'll always have helped me out. Like on march 4th my daughter is getting married in Florida and I sure need to hold back on a $100 on the payment or the whole thing, for March 1st. But I haven't asked yet.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jeff, it is great to hear that you have received the support you need. We encourage you to contact customer service to make any necessary changes soon, as we do have a grace period for draft changes.

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    StaffBilling

    Reviewed Feb. 14, 2023

    Thank you for all you do. I appreciate your assistance. I had several debts that I needed resolved. Thank you for dealing with the collection agencies and helping me with a much reasonable monthly payment. You have been a blessing to me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kristina, thank you so much for trusting us and sharing your success with us. Congratulations on taking the steps to becoming debt free!

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    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2023

    Everyone has been very helpful. Explain things in detail. I didn’t realize there were going to be so many fees though. But still at least I don’t have to deal with the individuals personally. I appreciate the speed in which things are handled.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback Ruth, we are extremely happy to hear that your needs have been met and that you received and experience beyond expectations! Please let us know how we can continue to be the guide you need during this process!

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    Refunds & PayoutsStaffBilling

    Reviewed Feb. 13, 2023

    I am forever grateful that I found this company to help relieve my debt! This company. I was so frustrated with all my payments and sometimes I have to use food money in order to pay my credit card, with Freedom help I feel so relieve and a payment every month I can afford. I definitely recommend Freedom debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Anny, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    PriceStaff

    Reviewed Feb. 13, 2023

    Freedom Debt Relief helped me get out of debt and I got my life back on track. Their lawyers helped us out when we got sued. They took care of everything. I couldn't have gotten out of debt alone. The negotiations and the savings programs are worth the costs.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Daniel, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceContract & TermsPriceStaffBillingEase of Use

    Reviewed Feb. 13, 2023

    Freedom stopped harassing phone calls. They made my payment a lot less than my cc. Minimum payment and shorter period of time. I was tired of dodging phone calls and they stopped. During my first and second month no more phone calls. I didn’t have to even talk to Freedom because anything you want to know is on your dashboard, easy to use and very informative. I think I’m in my third year and getting ready to sign an agreement and one company dropped charges so in two more years I am done and All I had to do was sign when freedom needed me too. I am 100% happy and will tell anyone in credit card trouble talk to freedom. You will be surprised what they can do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mark, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    StaffHonesty & Transparency

    Reviewed Feb. 13, 2023

    FDR has been very professional accurate, polite and honest. Since the beginning of our relationship with FDR everything has been to point. I would recommend this establishment to everyone who would like to get out of financial stress with debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi David, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Reviewed Feb. 13, 2023

    It took longer than expected, however we made it to the end and can finally feel relieved. I've learned to be more conscientious with my creditors. I hope others can utilize this program to pay off their extremely high creditors. Thank you FDR!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ralph, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!

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    Staff

    Reviewed Feb. 13, 2023

    I would have to say that FDR has made this difficult time very easy and comfortable. I am pleased I chose them to handle my situation. Their customer representatives are professional and attentive to my and my account needs. If I knew anyone else in my situation I would recommend them to FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bill, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Feb. 12, 2023

    I just want to start off and say that FDR changed my life. I was drowning in debt to the point that I couldn’t sleep. I was financially irresponsible when I was younger and I knew I had to do something about it. As I was scrolling on Instagram I came across FDR at first I was hesitant but boy did it change my life. They genuinely took care of me and consolidated and took care of my accounts, no more calls! They did the work for me and lowered my monthly payment. 3 years later I saved 30,000 dollars and I'm finally done and debt free. You can be happy again you just have to get FDR to help you, I recommend 100%.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Candy, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Billing

    Reviewed Feb. 12, 2023

    They never minced words... they explained the process so I understood well and it went just as they explained. Your credit score will lower since you can't make payments in enrolled debt but it does bounce back. They were able to add debt I find after my program started. You can make extra payments to store up the process as well. I hope to never need their service again but I'm happy it was available when I needed it most.

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    Response from Freedom Debt Relief

    Hi Brandi, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer Service

    Reviewed Feb. 12, 2023

    I feel very Blessed and Grateful with Freedom Program…I just want to start and finish with this debt!!! It is very stressful receiving calls of your collectors. For sure I will recommend this Program with friends and family. Thank You and God Bless you all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maria, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!

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    Punctuality & SpeedStaff

    Reviewed Feb. 12, 2023

    When I first started the program my representative told me it would be a few months and then all my debt would be cleared. Then I logged in to my account and my graduation was 5 years, but it was too late by that point. The settlements started off good. Then turned bad. The most recent one nothing was taken of.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Neisha, we are very sorry to hear that you are dissatisfied with your program results. During the enrollment process, we disclose that program lenth can vary in length and on average, it takes clients about 30-48 months to become debt free. We appreciate you sharing this feedback with us and we will review your account details. We encourage you to reach out to one of our member experince specialists at 1(800) 655-6303 with any questions you have reagrding your account status.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Feb. 11, 2023

    Get quick debt relief. I appreciate the help. Got two more credit cards to add. First time will keep in contact. Track progress through client dashboard. Check client dashboard. Check and check. Tired of phone calls every day.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joyce, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 11, 2023

    Updated on 4/26/2023: Everything is going along as planned. Our debts are getting paid, just like Freedom Debt Relief told us they would. Very courteous and helpful when I call. We feel great about the results we are getting. Our debts are getting paid, and we have no stress!! We are relieved we found this company to help us. Thank you.

    Original review: Very happy and grateful for Freedom Debt Relief for helping us with our debts. Every time you call for any question you might have, they are very helpful and knowledgeable about the information you are asking. Very polite and friendly. Easy to talk to. Thank You!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Margaret, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

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    Customer ServiceStaff

    Reviewed Feb. 11, 2023

    Working with FDR has been one of the most rewarding experiences of my life! Each team member that I've had the blessing of working with, were/are 1st class!!! Compassionate, considerate, dedicated and thorough!!! So if you're struggling with your debt, and no longer able to make ends meet, please take that 1st step and call FDR!! Trust the process, and stay dedicated with your participation in the program. I wish I had found them sooner, but now that I have, I want everyone to know that there is reliable help to take control of your debt. GOD Continue to Bless FDR!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Phillip, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaff

    Reviewed Feb. 11, 2023

    I just want to say everything about the customer service and everything was it was nice even from the beginning when I started until until the end they're nice to work with. They help you if you have any questions and I'll recommend anyone to them because they take time and I thank them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Melinda, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaffBilling

    Reviewed Feb. 11, 2023

    I've had good service with Freedom Debt Relief. They have an excellent program. I like them. They call every once in a while and tell me how it's going. I've not had to worry about the bills that I turned in to them. They're taking care of those.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Billy, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Staff

    Reviewed Feb. 10, 2023

    Working with Freedom Debt Relief was an absolute rewarding and wonderful experience!! The entire staff was extremely professional and totally upfront in all my interactions with them .. All my creditors accepted the offers put forth and I finished my debt relief program in exactly the time frame that was arranged! Thank you to all the staff at Freedom Debt Relief!! You are the best!!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi David! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    CoverageBilling

    Reviewed Feb. 10, 2023

    It was a long process and I even graduated earlier than expected and never even had to make additional payments. I am so glad I can finally start working on repairing my credit now that the debt is paid off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Corey! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

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    Customer ServiceStaff

    Reviewed Feb. 10, 2023

    Christopher ** is so easy to talk to and explained how this process works. Such a friendly person. After about an hour on the phone I think I comprehend how this works when deductions will start and when you will contact creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Beverly, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Staff

    Reviewed Feb. 10, 2023

    So far I’m happy with Freedom debt relief program. I’m actually getting out of debt little by little and very happy with their service and their Customer representatives that have been there to help me out with the program. Everyone is so nice. I’m so happy I enroll. When I thought there was no hope they gave me the help I needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lorenzo, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

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    Customer ServiceStaff

    Reviewed Feb. 10, 2023

    I’m very new to the program but wanted to say that I am so amazed on all of the help and support I have received so far! After the first call I felt relief right away and less burden on my shoulders! Thank you FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dana, thank you for reviewing your experience with us. We are happy to hear that we have been able to relieve some of the stress you were experiencing.

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    Customer ServiceOnline & AppStaff

    Reviewed Feb. 10, 2023

    We were in debt and needing help. A commercial on my phone put me in contact. From the first moment we felt such relief, the kind knowledgeable person we talked to put us so at ease. Everyone has been so helpful. I would recommend them to anyone needing help. LOIS

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lois, thank you for sharing your experience with us. We are extremely happy to hear that your needs have been met and that you received and experience beyond expectations! Please let us know how we can continue to be the guide you need during this process!

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    Customer Service

    Reviewed Feb. 10, 2023

    A year ago I was so depressed. I felt hopeless and stranded. After my divorce my ex left me with all the debt. I was literally in tears everyday, no end in sight and unable to afford food for my children. My bank account was always in the negative and debt collection calls everyday! Freedom Debt Relief has been able to give me security in knowing I can get out of this without having to file bankruptcy and has given me a game plan for my future. I'm extremely grateful!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stacey, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.

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    Customer ServiceBilling

    Reviewed Feb. 10, 2023

    Freedom Debt Relief got several different bills off of me. I signed up five years ago, and the process was very easy. I just finished with the program, and aside from when I first signed up, during my second approval and when I swapped over bank accounts, I never had any contact with nobody. It was just automatic payments coming out of my bank account. I log into my dashboard every two months to keep track of my progress, and I got everything stored in my email file to where I can go back and tell someone when everything was processed and when it progressed to the next thing. Overall, I recommend Freedom Debt Relief and I would recommend keeping in contact with somebody or somebody keep in contact with the person.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Clint, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

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    Reviewed Feb. 10, 2023

    They give all the necessary suggestions and what it projects to your financial freedom. They let you know step by step what are your best choices and how to reach your goal. At the end is all about being debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Izekiel, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed Feb. 10, 2023

    Very friendly and informative. They were good to explaining the program in full. You will know the steps and what you will encounter. I was truly satisfied. Thank you so much for making my decision easy. I will be at ease as I go through this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cheryl, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Feb. 10, 2023

    I'm pleased so far with the debt relief program. I like the fact that I'm kept up to date on every step that happens. The program was explained to me in great detail. If I have any questions or concerns, I call and someone always respond quickly and resolves all questions and concerns. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marcia! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Feb. 9, 2023

    I used Freedom Debt Relief for debt consolidation and everything was done online. They called to confirm everything was done correctly and it was all based off logging into the website once a week since. I'm very comfortable working with their reps and I haven't had any issues with the process. They're fast to respond, too. If I have any questions and I shoot them an email, I have a response within two to three hours. Their service is excellent and really easy to use. They have helped with everything I wanted the program to do and it should be done in the next six months. I've also referred people to them and I have two friends using them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Crystal, it is an honor to earn such a wonderful review. Thank you for sharing your experience with our team and for trusting us enough to refer your loved ones! We look forward to your graduation date, keep up the great work!

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    Staff

    Reviewed Feb. 9, 2023

    Best debt solution ever! Everyone I spoke to was extremely kind and understanding of my situation. Each one made me feel confident and like I wasn't alone in my situation. Would definitely recommend to a friend, or family member. I was recommended by a family member and I am so glad they recommended me. I feel such a relief that I can be debt free!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sylvia, thank you for sharing with us that you felt supported by our team.We work very hard to make sure our clients feel supported every step of the way, as we understand how nerve racking it is to start our program. We look forward to your debt free future, and will continue to support you in your journey!

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    Staff

    Reviewed Feb. 9, 2023

    I’m very happy with the results that they came up with for me. It helped me soo much!! I will and have recommended to family and friends about you. Thank you once again for helping me get out of debt!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maria, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Feb. 9, 2023

    Working with my rep was good until eight months ago. An underwriter or subcompany of Freedom was harassing me trying to get me to come over to their side and saying that they could pay my debt off a lot sooner. They kept on for six months and then I called and told them they were harassing me. That was when they stopped. Other than that, Freedom has been outstanding. Working with them has been a challenge but it stopped the creditors from calling.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Deloris, we appreciate your feedback regarding our affiliate company. We look forward to your continued success with our team!

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    Customer ServiceStaff

    Reviewed Feb. 9, 2023

    Very informative and helpful throughout the whole process. Good communication. On track with negotiating with creditors. Respectful in regards to your personal situation. Very professional in all aspects of helping me reach financial freedom. Thank you for your time and assistance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Juan, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.

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    StaffBillingTransparency

    Reviewed Feb. 9, 2023

    I’m very pleased with the way you settled my one main bill! I also appreciate the fact that you contact me with updates on how things are going! Everyone I have spoken to in the company has been very friendly and extremely helpful! Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diane, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    StaffBilling

    Reviewed Feb. 9, 2023

    They have helped to understand how this works. If I asked about anything they make where I understand what is going on and how it works. They tell you how to talk to the credit people so they do not get upset with what is going on with the bills.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Beverly, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Refunds & PayoutsStaff

    Reviewed Feb. 9, 2023

    The Freedom Debt Relief Program has brought peace and security to my family. With their assistance I now hope to be debt-free soon. The staff are very courteous and very friendly. Thanks to FDR for their financial advice and the willingness to help me pay my debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed Feb. 9, 2023

    FDR has been working to help me with my debt negotiating with creditors on my behalf. This is improving my current quality of life & easing my fears over stability regarding my future finances. I am happy to have them in my corner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tracy, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Reviewed Feb. 9, 2023

    Didn't realize how much you take for service or for completing a settlement. More of that money should go towards settlements. If not what's the point. Just takes that much longer. We're already struggling to pay stuff off. Maybe could be something to look into for future reference.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Romeo. The size of the monthly payment is also a factor, as our program payments are often much lower than the required monthly minimum from creditors, offering clients some cash-flow relief immediately along with lower costs in the long run, even when accounting for our fee. You should also know that because we abide by the Federal Trade Commission guidelines, Freedom Debt Relief will not accept a fee until we actually settle a debt. And the good news is that if you can afford the low, monthly, program deposit, our fees are already included in that amount.

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    Staff

    Reviewed Feb. 9, 2023

    It is embarrassing to be in debt. The debt agent was very understanding and non-judgmental. This made a difficult decision and conversation less stressful. They came up with a plan that could work with our budget and assisted in selecting which debt would we best to put in the plan.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Nanette, thank you for taking the time to share your experiences with us. We strive to provide our clients with the utmost level of customer service. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Freedom Debt Relief. Here's to your financial freedom!

    Verified purchase
    StaffTransparency

    Reviewed Feb. 9, 2023

    I am very pleased with the company!! I love how you are always sending updates on everything that is going on. Keep up the great work and please keep up with keeping in touch. The people I talked to was very nice to talk to and always helpful with their answers to my questions. Thank you!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us!We are honored to provide you with world class customer service!

    Verified purchase
    StaffBilling

    Reviewed Feb. 9, 2023

    Freedom Debt Relief helped me out of a bind. Without them, we would have lost our house. They were amazing. Everybody I worked with was super nice. They were very communicative. It was a simple process from beginning to end. They told me how the process works and what was gonna happen. They explained some would work with them, some wouldn't. They'd put those off till the end and they'd try to get them to work with them and keep working at them. They also work with you on payments. I got the two payments a month so I get paid off a little sooner. Plus, I couldn't afford $300 in one payment. We already took three years to get it all done. We worked it all out one at a time. The last one was a stick in the mud. They wouldn't work with us. But I was back on the way to being okay again so it all worked out the way it was supposed to.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Crystal, we are sorry about the circumstances that led you to seek our service, but we are happy to hear that the outcome of your program was what you were looking for. We are excited to hear that you have been able to get back on your feet and we wish you continued success! Rest assured we will continue to be a source of support for you!

    Verified purchase
    Staff

    Reviewed Feb. 9, 2023

    So far my experience has been great! The live agents are always available to answer any questions I have and are always so kind. They’ve made this process super easy and I’m looking forward to finishing the program by the end of the year!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carlos,thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 8, 2023

    Fast service and brought down one account by 50%. Waiting for next accounts to be complete. Keep me well inform of my status and how much I have to pay. Always emailing me about what steps I need to take. I’m still waiting on power of attorney to give my creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jimmy, we are excited to see your progress! Rest assured our negotiations team is actively working on obtaining the best settlements and savings across all of your accounts!

    Verified purchase
    Customer ServiceBillingTransparency

    Reviewed Feb. 8, 2023

    Updated on 03/23/2023: I had my first debt resolved paying less than 1/2 of what I owed. I didn't have to do anything, either!! I completely recommend this to anyone who has credit card debt and is having problems paying off any one of the cards they have. I was paying more than my minimum every month, but there was no way I could pay off even one of them. Freedom Debt Relief is making it possible for me to get back on the right track. Great job!

    Original review: I have been treated very courteously and have never felt embarrassed regarding my debt. I am looking forward to seeing my first debt be paid off and start working on the next one. I never even knew that programs like this existed. I am so glad I called.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

    Verified purchase

    Reviewed Feb. 8, 2023

    They keep you current on all the information they need in order to keep you on track, also letting you what they are doing step by step. Everyone you speak with is well informed and always so polite and are willing to explain all the information in detail.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michelle, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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