Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Oct. 15, 2023
Took care of my problems and great service. Resolved my problems. Friendly service. Knowledgeable, Advisable, Thoughtful, Mindful. Told what I need to know all about the services and options. Look out for my best interest. I like the people they're taking care of me. Thanks for everything. If I get concerned I will call back.
Hi Theresa, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Oct. 15, 2023
Accuracy with negotiating to creditors, on time responses with updated information along with constant communication with clients. The personnel is upfront with proper procedures to help you along during the process of the debt consolidation to make sure the client has proper understanding of the procedures and guidelines to make this a successful relief of monies owed. The videos also gives very detailed information and guidance on the do's and don't that will provide you comfortability.
Hi Diana, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Oct. 14, 2023
This process has felt so easy and stress free. I did a lot of research in looking for help and I stopped with Freedom. It literally feels like it has removed the weight of the world off my shoulders. Everyone was so patient, understanding and friendly. I have looked into other services but I’m so thankful I chose Freedom!
Hi James, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Oct. 14, 2023
With each bulletin/text message, I encounter more questions. Fees and settlements costs are confusing me. I am confused if a legal firm contacts me and begins a lawsuit for unpaid bill. What exactly do I do in a that situation. How long do I have when a settlement has been negotiated. Sometimes I don't have access to a computer, so a telephone call to my number above would help.
Hi Katherine, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 14, 2023
Freedom was very helpful in guiding me to resolve my debt. I am very happy with their service, especially with their customer service, always very informative and helpful. Without Freedom I would stop be struggling to pay off my debt, and probably not making any progress besides getting frustrated. While working with them, I had received a court letter from one of my creditors, and Freedom was there every step of the way, I didn't know one of their services included help with lawyers in a situation like this, and I was relieved knowing I had third support through the court process.
Hi Karla, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Oct. 14, 2023
I just started this process so we will see what happens. The employees who were involved in the initial process were very nice and very helpful. I hope that this is the real thing and I can become debt free. Since signing up for this I have received many emails for other debt programs.
Hi Phyllis, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Oct. 14, 2023
They are good but they send way too many emails. I have tried to reduce the amount of emails I get but there is no option to reduce the amount, only to turn off the emails only. They have many people helping you not just the person that you signed up with.
Reviewed Oct. 13, 2023
Overall I am very happy with the payoffs thus far. I am so glad that I found this company. I feel good about my pay offs. I can't thank you enough for what you have done for me so far. I could not imagine that I could be free of some of my bills.
Hi Willie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Oct. 13, 2023
The customer service representative was knowledgeable and pleasant. He explained how this service works and I am satisfied with that interaction. I am still getting calls from my creditors. My first payment was made today so I’m just waiting for results.
Hi Tahnisha, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work! We encourage you to contact our customer service team to discuss creditor communications. We also have an article on your dashboard that can help guide you through creditor calls. Keep up the great work!
Reviewed Oct. 13, 2023
Very happy with everything you have done for me. You have done a wonderful job answering all my questions. Thank you so very much. Very, very, very, very, very helpful and thoughtful and kind. Always answer the phone politely and with a great big smile
Hi Mary, thank you for sharing such positive feedback with us. We look forward to continuing to meet your needs!
Reviewed Oct. 13, 2023
I don’t know what I would do without you. I am shocked at the things that you have been able to do for me. It’s very Awesome how you have been able to work with my creditors to lower my debt. I have to say I thank you so very much for all of your work and being able to help me so.
Hi Opal, it is great to hear that you are happy with your progress, our savings, and our service efforts. Please keep up the great work and let us know how we can continue to support you!
Reviewed Oct. 13, 2023
FDR committed too many errors with no solutions. Dropped calls, no return phone calls, constant errors, and the list goes on. I will not recommend FDR to my worse enemy. If FDR would continue the initial excellent treatment that they display when they're trying to win you over, they might be ok. Once they reel you in everything changes. Tara ** and Robert ** caused numerous errors and blamed me. They did zero when it came time to resolve.
Hi Michael, we are sorry to hear that this has been your experience. An account specialist will be reaching out to address your concerns.
Reviewed Oct. 13, 2023
They can help you. When in doubt just call and talk to them. You don't have to make a decision right away. Call them back, ask questions. Look over your bills make a decision for yourself. It worked for me. Call and check them out. They keep you informed and you have more questions there is a customer service number.
Hi Dee, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Oct. 13, 2023
I have just started with them but so far it's been a good experience. Everyone I spoke with was very professional and informative. I would suggest this company to anyone having issues. Thanks for all your help.
Hi Stephanie, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Oct. 13, 2023
I am very pleased with debt relief with how they are helping me with managing my debt and relieving me of my debt. I have struggled paying my debt and this way life seems manageable. I will look forward to when it will be paid off. Thank you debt relief for helping me.
Natasha, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Oct. 13, 2023
I was thankful for the advice I received from the agent on what I needed to do about my debt, I'm still trying to find out if I can get the loan that I spoke to them about now that I have more debt for them to add to my account.
Hi Chris, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Oct. 13, 2023
Paul ** was very helpful. He explained everything to me which convinced me even more to do this. Doing this is gonna really change my life. I’m extremely grateful that I decided to go ahead and do it. I reached out to someone about a month ago but didn’t know if it was a good thing to do so I decided to answer the phone after signing up this .The best thing I done all year. So again thank you Paul for being so patient and helpful.
Hi Cindy, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.
Reviewed Oct. 13, 2023
I was stressing about my debt and not knowing what to do so on a whim I put my information on Freedom to see if they could help. Expecting a no I got a yes and my consultant that helped me has been WONDERFUL and she is ALWAYS there when needed. I'm so HAPPY I did this!!!!
Hi Monica, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Oct. 13, 2023
Our experience with Freedom Debt Relief was a very positive one. They were very kind and considerate in helping us to resolve our financial issues. They took the time to answer all of our questions, letting us know exactly what would happen when, and always keeping us updated and informed. We are very grateful to Freedom Debt Relief for all of the help that we received from everyone in getting our debts resolved. And again, thank you so very much.
Hi Wallace, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Oct. 12, 2023
Trust the process and the professionals at FDR. You have nothing to lose except sleepless nights. Do yourself a favor. Realign the eggs in your basket and get a fresh start in life. You'll be happy you did. This helped me stop the spiral of debt that was headed for disaster.
Hi Laurel, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Oct. 12, 2023
Freedom Debt Relief is the best debt relief company on the market! They are professionals! They relieve my debt for me! Freedom Debt Relief also offers budget management measures! They have helped me with my income budget. I am satisfied with Freedom Debt Relief. I would recommend Freedom Debt Relief to a friend.
Hi Dacon, thank you for sharing your experience with us! It makes us very happy to hear that you have been able to make changes to how you manage your finances! Keep up the great work!
Reviewed Oct. 12, 2023
Updated on 04/25/2024: FDR has done well by us so far. My credit score is going up little by little. They have settled quite a few of our accounts thus far. And FDR is really easy to work with. I highly recommend Freedom Debt Relief to anyone struggling to pay their debts. These people are very understanding.
Original review: So far my experience with FDR has been great. They are helping to resolve our debt tremendously. They started with the bigger accounts and got the amount owed reduced. I couldn't be happier with the results. They always remind me to check my dashboard. I would definitely recommend Freedom Debt Relief to anyone struggling with debt.
Hi Alan, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Oct. 12, 2023
This settlement went to being served papers to show up in court. Which is fine, but each time I called and inquired about getting the lump sum payment to settle the debt I was given a different additional amount to deposit. I finally got the account above the amount that was settled and I called to approve a lump sum payment, they told me that I could not do it, yet again, but this time is because I would have to deposit an additional $2,000.00 to cover the settlement fees. I was never told this in all of the other conversations that I had when I called. The fees plus the settlement amount is more than what the original debt.
Hi Lisa, we are sorry to hear that you have faced this challenge with your Chase account. An account specialist will be reaching out to assist you.
Reviewed Oct. 12, 2023
I was getting over stress about my bills, due to a set back and didn't know what to do. Since enrolling in FDR, it's been smooth sailing. My debt is getting resolved and I'm able to pay my bills and getting back on track. You won't regret using them. I can't believe the fast resolution of my debts.
Hi Felicia, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Oct. 12, 2023
I have been 100% satisfied with FDR. It's great to see my progress and still hoping I can speed things up after the holidays. All my questions are answered quickly and thoroughly. I highly recommend FDR for your financial needs. Thank you FDR and looking forward to working with you in the future.
Hi Susan, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Oct. 12, 2023
You have worked with me when I needed extra help. I appreciate everything that you have handled for me. I thank God that you have come into my life! Thank you!! You have made it possible for me to continue my normal life but yet take care of necessary problems with no hassle.
Hi Diana, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.
Reviewed Oct. 12, 2023
Very good, caring and support is always there when needed. The team has been very helpful to this day. Please keep up the good work and stay on top of the changes happening every day. Thank you for your help with guiding all the way.
Hi Mark, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed Oct. 12, 2023
So far everything has been exactly the way you said it would go. I know I’ve just started but it’s important to me you’re doing what you said. I would definitely tell a friend or someone who is have hard times and needed the help. Everyone has been so supportive and helpful so when you call you know you’ll get a great response. Thanks.
Hi Keith, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Oct. 12, 2023
They have worked amazing with us. They always answer our questions when we have been confused. I highly recommend them. They are prompt at helping us when we don't understand by walking us step by step throughout our visit on the phone. I am glad that I have found this program to get help.
Hi Fernando, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Oct. 12, 2023
It has been a pleasure to received this help from Freedom Debt Relief. Otherwise by myself I wouldn’t solve this debt problems. In the last 5 years I started to get stuck with my debts, I was paying a lot of money just paying interest. A friend of mine recommended me this platform and It was the best advice I’ve ever received. Thank you
Hi Eleanor, it is heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Oct. 12, 2023
When I first heard about Freedom Debt Relief I wasn't sure the program was for me, but when I called and talked with Jim ** I felt more at ease. He explained everything in a way I could understand and walked me through the whole process. Now I don't worry about how to make ends meet and I don't stress over the money and if I can pay a bill or wait and get late fees. I just make my a small payment each paycheck. I've been able to start a savings and emergency fund so I don't get in a hole again
Shirley, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Jim and he was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!
Reviewed Oct. 12, 2023
The process was easy and customer service is very helpful when I call. My only stress is how long it takes to get a settlement. All the videos and tools on the website are very helpful and being able to check my process on the website also makes it a little easier.
Hi Janine, thank you for your feedback. We understand things start off a little slow while funds accumulate for negotiations, but rest assured our goal is to obtain the best savings for you. We are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Oct. 12, 2023
I feel as though I have control over my debt and finances with the program. It is a big sigh of relief for my family and I. There is hope for financial stability and the future of becoming in control again and not drowning in debt. I look forward to nearing the end of my agreed program and watching my credit score improve over time.
Hi Natashia, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Oct. 12, 2023
The person who help me was above and beyond to help so I am happy with Freedom and would tell a friend for sure. I can't wait to see my life back after using this service.. So thanks to this service for helping in this time..Thank you again Freedom Debt Relief.
Hi Whitney, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Oct. 12, 2023
My account manager was very pleasant and made me feel like she honestly cares and wants to help. I was referred to check Freedom Financial out from a friend and I am glad I listened. I would make the call again if given the chance to do it all over again.
Hi Aaron, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Oct. 11, 2023
Nothing has happened yet but it will be a couple weeks they told me. So far good to work with. The customer service I have experienced with the agent assigned to me has been a good experience so far. Like I said above… it has only been a couple weeks.
Hi Sharri, welcome! We are excited to hear that you are starting this journey with us! We cannot wait to see you reach your goal of becoming debt-free!
Reviewed Oct. 11, 2023
I will recommend Freedom Debt Relief. I'm really Happy with Freedom Debt Relief. They made my life much easier, less worries and less stress. They are very helpful, they go with you step by step. I’m so Lucky I heard about this program. They are so understandable. They are always so friendly and patient.
Hi Lucina, thank you for sharing your positive experience and recommendation for FDR! It's great to hear that the program has not only helped you with your financial struggles but also provided you with mental and physical relief. Managing debt can indeed have a significant impact on overall well-being, and finding a solution that is both manageable and effective is crucial. Thank you for trusting us and sharing your experience.
Reviewed Oct. 11, 2023
You guys have been great. Freedom Debt is a great company to help you get rid of your debt. I would definitely recommend it to a friend who needed to do the same thing that I’m doing. it’s a pretty long process but it is definitely worth it. Thank you Freedom Debt for everything that you were doing for me I so appreciate it very much.
Hi Susan, we are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.
Reviewed Oct. 11, 2023
I would most definitely recommend you to help anyone get out of debt. I have had an excellent experience with you all. Thank you so much for all of your help. If I can I will see if I can find someone who needs help getting out of debt. So Thank you again for your help.
Hi Patricia, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Oct. 11, 2023
The customer service reps I have dealt with have been amazing---they literally have been with me every step of the way and have been able to answer every question I have thrown at them. They are also quick to reply and make communication so easy with live chat. I would recommend them to anyone I know!
Michelle, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Oct. 11, 2023
Everything is going well. I am happy with the outcome. I will defiantly recommend friends to Freedom Debt Relief. I am hoping that my payback amount goes down a little with the current settlements that have already been negotiated. :) Thank you, thank you. This again is going very well.
Hi Yolanda, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Oct. 11, 2023
My experience with Freedom has been good. They have worked good with my debtors. I would like more updates on who they are working with. Would like more updates. The only other thing I would like to see is for the debtors to stop calling me after I have notified them that I turned Everything over to Freedom.
Hi Annette, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed Oct. 10, 2023
Within 1 year being with FDR. I am almost debt free. $12,386 to $6543. They negotiate with debtors to get the lowest monthly payment. Depositing a little extra to your account helps. Weekly Helpful tips and updates. Negotiations are so fast stay by your phone or email to approve.
Hi Tamyra, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Oct. 10, 2023
I love the entry program that you have but once you get into the program, I felt like I was dropped. I have no one to talk to you about what’s going on. Yes, they do provide you a log on but not everyone log into computers daily, a voice would be nice to hear.
Hi Elizabeth, we are sorry to hear that you feel this way. We have customer service representatives available 7 days a week to discuss your program, address any questions or concerns you have. An account specialist will be reaching out to discuss the status of your program.
Reviewed Oct. 10, 2023
I am very happy with Freedom Relief. They have been there for me. They brought down all my accounts to half of what I owed. They make my payments for me. I get full account of what is going on and they keep me up to date. They are wonderful.
Hi Frances, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Oct. 10, 2023
The high interest on cards today is outrageous. I'm on a fixed income with other bills. The banks don't want to hear that you have other problems. They say that's the way it goes. So Freedom Debt Relief is the best way to go. Everyone has been very polite and professional in helping me with my credit and has answered all my questions. I thank them all. So I'm very well satisfied and glad I chose them.
Hi Joseph, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Oct. 10, 2023
Although, I am very new to the program, I am very excited of the journey I have chosen. This program seems to have helped so many others and I am looking forward to getting out of all this debt due to the pandemic. I cannot wait to not have such a burden on me. Thanks to FDR.
Hi Christine, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Oct. 9, 2023
They have helped me tremendously & would highly recommend them. Everyone I spoke with was very nice & always willing to help. This is the second time I have went through them & I know they will be just as helpful as the first time. Just reach out to them if you need advice.
Hi Amanda, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed Oct. 9, 2023
They helped me out when I needed it most. The staff were very helpful and courteous, they explained everything from beginning to end. Thank you very much, my experience with Freedom is best thing I ever did for myself. They are the best. Freedom tells me all my options and how everything works so I am glad I chose Freedom.
Hi Laferne, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Oct. 9, 2023
I think it’s a great group to work with. I would recommend you guys to my friends and family. They stay on top things to get things done they explain everything to in a way you can understand and they deal with the collector the best way they know how.
Hi Carol, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Oct. 9, 2023
They answered questions as quickly as I could come up with them and explained beyond. 1000% would recommend. You will not be disappointed. Their staff share real life experiences like ours and explain how to get through the difficult times. I am on a plan with them now and plan to finish early because of the strategy they shared with me. If you need help with debt, these are the people to speak with.
Hi Austin, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Oct. 8, 2023
Nice service. Accurate and fast information. Clean information, meaning without misunderstandings. The person who explained the process to me was very honest and clear. Everything is working so far and I feel better. Now I have financial peace and can plan better my expenses. As well, I learned my lessons.
Hi Mirna, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Oct. 8, 2023
My experience has been pleasant so far. Still having problems getting on my Dashboard. Getting at least six phone calls a day from creditors. I was wondering. I spent 24 days in the Hospital and a Skilled Nursing Facility recuperating before I filed with Freedom. Do you do medical bills too? They are adding up and I am getting more almost every other day.
Hi Ronald, thank you for your review. For the privacy of your account, we encourage you to contact our customer service team to address your questions.
Reviewed Oct. 8, 2023
Excellent comunication. Makes everything more understandable. They provide excellent information for handling calls from creditors. They guide the client throughout the entire process. Always available to answer questions. In less than a year, two agreements have been reached with creditors. YES I would recommend the program to a friend who is in a difficult economic situation, the program.
Hi Mercedes, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed Oct. 8, 2023
The rep that called me was very kind and helpful in laying out what debt relief could accomplish with my effort. I was able to put my credit cards away and make a commitment to change my financial situation just by talking with the debt relief rep that one time.
Hi Sharon, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Oct. 7, 2023
Freedom Debt Relief was amazing. I was so far over my head in debt. I was feeling so overwhelmed. Everyone I dealt was so extremely helpful. They explained everything to me perfectly and eased my mind. I have and will continue to recommend their services. Thank you Freedom Debt Relief for giving me my life back.
Kathleen, thank you for sharing your experience. We are honored to be able to guide you to a brighter financial future! Enjoy your new debt-free journey!
Reviewed Oct. 7, 2023
They made feel better about our decision and took away our fears. By using this service has taking a huge weight off my shoulders. I am 63 and it would have taken 10 years or more to pay, now it's down to 4 years and will be able to enjoy my senior years.
Hi John, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Oct. 7, 2023
Freedom Debt Relief helped us get out of debt quickly and with ease. They walked us through each step with full transparency and compassion. Each member of Freedom Debt Relief we worked with were thoughtful to our embarrassment in being in our situation, helping us through the process with grace and understanding. They answered all our questions where we fully understood the process. There was zero surprise! Everything was exactly as described during our initial consultation and throughout the process. We highly recommend Freedom Debt Relief to anyone that is in debt! Our nearly 35K debt is gone in a little over a year's time! With patience on our part, following Freedom's guidelines 100 % and Freedom's expertise in negotiation, we are DEBT FREE! YAY!!
Hi Harold, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!
Reviewed Oct. 7, 2023
Yes, I would recommend Freedom Debt Relief for anyone who has had struggles with keeping up with bills due to the amount of credit card bills. I am happy with the results, the amount that I had to pay monthly and now I can save that my bills were go negotiated and paid off.
Hi Jacqueline, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.
Reviewed Oct. 6, 2023
I was drowning in credit card debt and didn’t know what to do. Freedom Debt Relief has been a great experience so far. I’m looking forward to being debt free! I recommend them highly. Freedom debt relief has been by my side every step of the way. I’d be lost without them. I have learned my lesson with my credit card history and plan on staying away from them once this is all done.
Hi Marcy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Oct. 6, 2023
Freedom debt is doing a great job, I don't get any calls from creditors because they know that Freedom debt is helping to take care of my bills. Although I still get notices in the mail, there isn't any need for me to follow up since the creditors were advised of the medical disability which caused this issue.
Hi Thomas, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Oct. 6, 2023
I was with another company and didn't like their people skills and they didn't treat me very good. So, I called Freedom Debt and they are very nice and helpful. Thanks to them I'm almost debt-free. I will be so happy when it's all done. My credit is already going back up. Thank you so very much for taking me in as your client. I feel a relief off my shoulders, thank you so much for all your hard work to getting me to where I am today.
Hi Tifany, it is great to hear that we have been able to meet your needs! We are very happy to hear that you are so close to graduating! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Oct. 6, 2023
Freedom Debt Relief is a dedicated, professional & genuinely caring place to rebuild your financial life. Every agent I have spoken with has been kind & attentive, informative & patient. A very positive place. A simple and straightforward plan to conquer what feels like an insurmountable goal, but with Freedom is very attainable. I would recommend Freedom Debt Relief to anyone whose vision is to recover from credit card debt and reestablish a great credit score.
Hi Malia, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Oct. 6, 2023
Always on top of my accounts and there for support if needed. I have never had a phone call or email that went unanswered and they make you feel like you. The best move I took to relieve me of stress and know they are constantly working to help me get out of debt. I would refer them to my family and friends if they needed them.
We cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Oct. 6, 2023
FDR is the best decision I’ve made for myself. I’m completely satisfied with how they are assisting me with cleaning my debt issues. I am able to swim a little bit. I’m so happy to have them working with me. I love the dashboard so I can check my account.
Hi Michelle, thank you for reaching out to us. We are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Oct. 6, 2023
I called and discussed this with a very pleasant woman on the phone to try to help me dispose on Monday. I have not heard anything back, and I’m really worried that this is going to happen and I really thought Freedom Debt Relief was going to help. As of yet I have not heard from anyone.
Hi Michael, we are sorry to hear about this, we know it can be stressful. An account specialist will be reaching out to address your concerns.
Reviewed Oct. 6, 2023
In the middle of getting set up, I had a severe family emergency. We rescheduled. No problem. Even asked how things were going while we were discussing how this program worked. There a fee, but I am paying less per month regardless of that additional cost. Very kind people. No judgment.
Hi Sandra, it is great to hear that we have been able to accommodate your needs. We look forward to your continued success!
Reviewed Oct. 6, 2023
Very knowledgeable staff. Always available to answer questions. Patient, courteous. Excellent customer service!! They are very effective. They have helped me pay off almost all of my debt. They really do the hard work, to help you become debt free. It's easy and hassle free. I would recommend them to anyone who needs assistance reducing their credit card debt
Hi Lesley, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Oct. 5, 2023
The agents were very friendly and helpful. The plan they set up for me to pay my credit cards was such a relief. Thank You for your help. I am very excited to see this program get me out of debt. I would recommend them to anyone needing help with their credit cards.
Hi Ray, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Oct. 5, 2023
The set up process was seamless and I always get great help when I call customer service. None of my debts have need settled or finalized so far but I just got started less than a month ago so it’s on track. Thanks for the weight being lifted off my life!
Hi Sharlene, it is great to hear that the enrollment process went smoothly! We are excited to be your partners on this journey!
Reviewed Oct. 5, 2023
Updated on 11/02/2023: Everything was perfect. At first, I was dipping around the pool trying to figure out how to get out of debt because I was pregnant at the time, and I explained my situation to Freedom Debt Relief. I have all these credit cards piling up and Covid, and they understood that I wasn't employed and that I have a partner who was. They were fully on board with what I had to offer and made sure that every single time something with me changed, I immediately let them know. They put it in the system, and they worked around any situation I had. When we couldn't make one payment one month, they allowed us to skip that month, but double it for the next month. People don't normally see that in big businesses especially 'cause all they see is money.
So for us, we didn't feel like a number. We felt like we were being helped, and on top of that, when we had to do the negotiations and when we had to find a notarizer, they broke everything down. I didn't even know what a notarizer was. Everybody was absolutely amazing. I accidentally missed one of my emails, and they came right back. They called me and made sure. They even called and reached out to my partner, the one that's making all the payments. They said, "Hey, we're trying to get ahold of Savannah. Is she available?” I didn't think that they would go to the length of trying to make sure that I was secure with taking down a negotiation. They wanted me to get that before the deadline was due, and I had absolutely no idea that I had that email. They saved me.
I was about $30,000 in debt, and Freedom Debt Relief resolved 21,376. I was there from September 2019 to October 2023, and the whole system itself was really easy. They saved me a good chunk of money, so much time as well as a lot of worry. My entire pregnancy, I was stress-free, and now I have a really happy almost three-year-old. That's a huge milestone for me and especially being able to buy a car. We're gonna be taking out a loan and putting a down payment for a house. Freedom Debt Relief has really helped us in the last three and a half years that we've been with them. We couldn't expect anything more or anything less. We're really satisfied with what we went through. Thinking back on it, we were struggling before them, and I wouldn't change a single thing.
Original Review: When I came to FDR for assistance I was literally drowning in debt. They set me up with a dashboard, sent a welcome packet to my home and proposals to eliminate my debt within a few weeks. I also had some of the best lawyers, too! I highly recommend signing up.
Hi Savannah, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed Oct. 5, 2023
I would recommend my friends if they had any credit card issues. I have enjoyed being a part of Freedom Debt Relief. Customer service is great with very nice and pleasant staff every time I have been contacted. They answer all questions that I might have and supply me with any additional information that I might request. Thank you guys for all that you do.
Hi Jannie, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Oct. 5, 2023
For the first two reconciled accounts, my debt owed was effectively cut in half without my entering into the negotiations or having to deal with the credit card companies myself. The low monthly payment made budgeting far more manageable. I look forward to seeing the successful reconciliation of my other accounts.
Hi Michael, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Oct. 5, 2023
Very concerned about getting the debts resolved as soon as possible with the best offer acquired and keeping me in the status of each account and how we are doing in reaching a settlement and letting me know what the next account we will be working on. Your reps are very committed in getting results that will be complete in reaching our goals.
Hi John, it's great to hear that you've had a positive experience with us so far! Obtaining the best savings across all of our client accounts is our #1 goal! It's also wonderful that you would recommend our service to others who are looking to improve their financial situation.
Reviewed Oct. 4, 2023
Those credit cards was a major problem. I am grateful to Freedom and if I have to do it again, I will choose you. The calls from the credit cards company was stressful to handle but I stick to the guidelines from freedom on how answer those calls. I am super excited to take control over my finances. Through the program, I have learned to better manage my money. Thank you.
Hi Doris, thank you for sharing your review! Debt and worry-free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Oct. 4, 2023
This system lowered my monthly payments on out of control debt and cut the actual debt in half or more. Their trajectory was off by one year but if I can afford to put more money in the dedicated account the projection could still be realized! It was very helpful in such a volatile economy where everything in early costs double of what it did 3 years ago!
Hi Gary, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Oct. 4, 2023
FDR has helped me knock some of my credit card debt. Each month they give a break down of who is being paid and how much. They also inform me of the next Card to be settled and the details. So far I am pleased with their service and I would definitely recommend them to anyone struggling with a lot of credit card debt.
Hi Sandra, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Oct. 4, 2023
It help me to have peace of mind in my life as a senior On SSI. No other means of financial aid. My health and Wellness is a priority. To be in debt do not help. Family is not able to help a son who is mentally sick. It is a wonderful experience to know that there is a intuition debt relief. Out there.
Hi Price, thank you for trusting us as your partners in this journey. We are happy to hear that you have been able to prioritize your health. Best of luck with the remainder of your debt settlement journey!
Reviewed Oct. 4, 2023
I absolutely love this company! Everyone that I have talked to was extremely helpful. I am so glad that I made the call to FDR. I have peace of mind now which I haven't had in a long time. I am on my way to totally free of debt.
Hi Joanne, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Oct. 4, 2023
They have been excellent for resolving my debt so far. Only 5 months, and already 3 have been resolved. I am extremely pleased with the results, and can’t wait to get more done. In the next few months, it looks like I will get a couple more of my debts resolved. Thanks to Freedom Debt Relief.
Hi James, thank you for reviewing your experience. We are excited to see your success and we cannot wait to see you graduate!
Reviewed Oct. 4, 2023
They answered all my questions. I'm 3 payments away from getting my 3rd debt removed from my life. I've had them for years and couldn't do it without their help! Overall my credit rating didn't go down too much. And Iook forward to a debt free future for myself and family! Thank you Freedom Debt!
Hi Cassandra, we love to hear that we were able to bring you relief and that you are so close to being debt-free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Oct. 4, 2023
The program works. Follow the process. Stay the course. Be patient. It likely took time to accumulate your debt. It will take time to dig yourself out. The folks at FDR have been fantastic… Professional, available, compassionate and helpful. They are great advocates for you and will guide you through the process.
Hi Stacy, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Oct. 3, 2023
Was not given all the information in the beginning of the program. I was confused with the process when a company takes me to court and I had to pay extra for a lawyer to represent me for an account I defaulted on due to the Freedom Debt program. I understand now and see the results.
Hi Troi, it is great to hear that you understand your program and how we will help you achieve your goal of becoming debt-free.
Reviewed Oct. 3, 2023
I would highly recommend FDR to anyone in need or in the position I found myself in. FDR takes away the stress and gives me the confidence to know my debts are being paid in a manner I can afford. The Staff is professional and really helpful with anything you have questions on.
Hi Yadira, we are happy to hear that we have been able to lift that weight off of your shoulders. We look forward to your success.
Reviewed Oct. 3, 2023
Everyone from the person at the beginning when I was only interested & hadn’t signed up yet to the most current person I chatted with online has been so helpful! Answering my many questions in a polite & friendly manner. Began seeing results after about 4 months! They have been in frequent contact either by text or email. I give them a thumbs up!
Hi Regina, it is great to hear that you saw progress so early on! We are excited to guide you towards success!
Reviewed Oct. 2, 2023
It took some time to work on the accounts, but it work out for the best am happy with the results, it takes a lot of work to stop paying on the accounts and getting the calls, but all the account are getting to zero at this time, going to let all my friends and know about this program so they can get some help too.
Hi Kadrian, thank you for recommending our service to your friends and family. We are so happy to see your progress!
Reviewed Oct. 2, 2023
Great customer service. I was on the fence about doing this, but the representative explained everything clearly and put me at ease. I'm very excited about this program! I am looking forward to being debt free. And it's been nice having some extra money after I get paid each week! Thanks!
Hi Stephen, we are happy to hear that our service made the difference in making your decision! We are very excited to watch you succeed!
Reviewed Oct. 2, 2023
I had dug myself into a deep hole. I needed to do something or I'd never be able to get out. I had several debts that I should have disputed. I did not want to declare bankruptcy, nor did I want to be a deadbeat. I encourage others to give them a call.
Hi Steven, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Oct. 2, 2023
Freedom debt relief is getting my debt eliminated slowly but surely. Sometimes creditors do not want to settle at amount I can afford. They are helpful and stressful at the same time. The information on website is helpful. Especially when dealing with the creditor phone calls, helps them stop calls for a while. Which was great for me.
Hi Elizabeth, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle-free!
Reviewed Oct. 2, 2023
I was very happy with the lady I talked to - I think her name was Lynn? But I was so relieved to have a solution to my debt - thank you - I'd recommend this to my family and friends who may also be having problems paying their bills.
Hi Jane, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed Oct. 2, 2023
Everyone was wonderful explaining everything. I felt comfortable with them dealing with my finances and resolving my financial issues. I would definitely recommend their services. Anyone having financial problems should contact Freedom Debt Relief. They took a big burden off my back, and the phone calls stopped. It was a great relief.
Hi Debra, thank you for sharing your review! Debt and worry-free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Oct. 2, 2023
Freedom Debt Relief has been a blessing truly. Everyone who has been in debt can understand that’s it’s this never ending cycle until you choose to change it. It’s starts with your habits and partnering with this team to handle the rest is a for sure way to clear your debt snowball. Though they have been fantastic at helping my family move forward in a good direction, I’m planning to only need them this one time. But you can know you’ll be in good hands with them if you ever need it.
Thank you so much for this wonderful review, Brandon, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Oct. 2, 2023
My account specialist was thorough and compassionate. Gave me all pertinent information to make my own decisions to what direction I wanted to take. The process was easy and swift. I have no second thoughts to my decision and feel accomplished when I was done. The program is easy to manage and the company gives a lot of different options to reach a goal.
Hi Rossana, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Oct. 2, 2023
The customer service experience is amazing! Not a call Center in a foreign country but native Speakers who are eager to please. I feel relaxed and confident when working with this company. I will definitely recommend this company to others in My positions. FDR has saved me bankruptcy. I couldn't be happier. Now I have a payment I can afford and am So grateful to FDR. There are many such like their's in the marketplace but FDR is superior.
Hi Annette, thank you so much for taking the time to review your experience. We are so happy to hear that you felt supported - that is always our goal.
Reviewed Oct. 2, 2023
Due to the pandemic, I used my credit cards to help feed my grandchildren. Their parents were only on unemployment and the funds from the pandemic (that the gov't gave out). They used all these funds to cover mortgage, car notes and the usual household bills as much as possible. I thank God for FDR and understanding what I was going thru. They have helped me so much and I know that it will continue until all debts have been taken care of.
Hi Betty, your grandchildren will always appreciate your kindness and efforts to help take care of them. We are honored to be able to provide you with a solution to a brighter financial future.
Reviewed Oct. 1, 2023
The best resolution to help to off the debt and improve the credit. It helps me to budget and use the money wisely. I felt at peace and not feeling stressed and worried about owing money. This company has taught me a lot about how to keep credit in good condition and learn to say no credit card.
Hi Lisa, we are over the moon to hear that you have learned to manage your finances and that you have learned what steps to take to be financially free!
Reviewed Oct. 1, 2023
Am very happy with overall experience so far. Have just started in the program and everyone has been a great help. Staff are all very easy to contact, talk to and get a timely response. Would recommend Freedom to all who are in my position as far as their debts go. I will more than happy to update my rating as soon as I have everything in the works.
Hi Suzanne, we are happy to hear that your experiences have been pleasant so far. We are excited to begin your program and see your progress!
Reviewed Oct. 1, 2023
For the most part, my experience with FDR has been good. As long as I would find somebody who would engage when I called with questions, like very simple things like how much was left and whether I could pay in additional little lump sums. It was easy to get in contact with somebody. It seemed to be just the luck of the draw. Some people were easier to interact with than others. But I like that they can set monthly payments and that relieves trying to handle things individually.
Hi Joan, it is great to hear that your experience with us has been pleasant and hassle free! Please let us know how we can continue to support you.
Reviewed Oct. 1, 2023
When I spoke to the Certified Debt Consultant, Manuel **, (Phone: **. Email: **) he explained the program to me and transferred to the Customer Department. I was told about the Client Dashboard and all of the wonderful features, such as Client Orientation or how to handle Creditor calls and Communication, that I could review. From day one, I had trouble signing in, and have sent several emails requesting help, and have spoken to numerous persons asking for help, without a response.
Finally on yesterday, Sept. 29th, I spoke to a CSR by the name of Rusty **, who was kind and patient enough to help me, letting me know that the Client Summary that I see is really the Dashboard. However, some of the information I see such as banking information is incorrect and other incorrect items. In addition, Rusty told me about all of the fees, monthly and settlement fees that I am responsible for that I was never advised. These problem have been going on since Sept 11th and I have given serious thought to cancelling and leaving the program because of what I call a lack of customer care, and professionalism.
Reviewed Sept. 29, 2023
This service was very helpful for me. They were very clear with all details so I knew what to expect. Also customer service was very knowledgeable and treated you with respect. I would recommend this if you have financial issues.
Hi Richard, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Sept. 29, 2023
Easy to do business with. Customer service is very good and always helpful. The people are friendly and work hard to meet my needs. I will recommend them to friends needing help. They have really done a great job helping me resolve my issues. Don't hesitate to contact them if you need assistance.
Hi Margaret, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!
Reviewed Sept. 29, 2023
FDR Program has been the best decision I’ve ever made. It was recommended to me and I will recommend FDR to anyone who will ask me about FDR. I liked the step by step and the ease of use of the dashboard to keep me in the loop. I was impressed with the support I received and the FDR lawyers assistance who helped just when I need them.
Hi Paul, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed Sept. 29, 2023
Before I found out about Freedom, I didn't know how I was going to be able to pay for my university classes and my debt, Freedom took that burden away from me and allowed me to pay a certain monthly quantity, while they took care of all the strategizing which allowed me to focus on my classes. Here I am now, 6 months away from graduating l, with the help of Freedom.
Hi Rene, we are happy to hear that we have been able to lift that weight off your shoulders. Congratulations on your big accomplishment of being so close to finish university!
Reviewed Sept. 29, 2023
I want to start out by acknowledging that I received the services that were promised. I finished the program early. Just be very careful afterwards with doing your income taxes. I only received 2 1099's the first year after completion. I just now was informed by the IRS that I owe over $1700.00 due to not getting the remainder of the 1099's and not claiming the extra income. Probably my fault for not realizing.
Hi Patricia, thank you for sharing your feedback and experience. 1099-C forms are sent by creditors and not by FDR. We are very sorry to hear that this has been your experience.
Reviewed Sept. 29, 2023
I have found that the experience with Freedom Debt was a wise decision and will recommend it to many of my friends and I am very pleased with the results so far and I hope that this will help me in the future to keep my debts under control. Thank you for your help in this matter.
Hi Louis, it's great to hear that you've had a positive experience with us so far! Obtaining the best savings across all of our client accounts is our #1 goal! It's also wonderful that you would recommend our service to others who are looking to improve their financial situation.
Reviewed Sept. 29, 2023
Everyone I have spoken to is very informative and helpful. I have no regrets!! Everything was thoroughly explained to me. I have had someone call me every step of the way and keep me updated as to what's going in. I always recommend Freedom Debt Relief to anyone I talk to about my issue.
Hi Gloria, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Sept. 29, 2023
The process seems to be easy and the customer service is great. The one thing I can think of to better my experience is to contact my creditors sooner rather than later. I hate letting the calls go to voicemail and they don’t believe when I tell them I am doing debt relief.
Hi Candace, thank you for your feedback. We will contact your creditors as soon as we have the funds to begin negotiations. We understand these calls can be challenging, but rest assured we will do everything we can to guide you through this journey!
Reviewed Sept. 28, 2023
Service fantastic. People are great and very knowledgeable. Made me feel at ease. So far totally outstanding. The info was excellent. I feel relieved that I found help and it's making me feel more hopeful for the future. Thanks. Maybe I will be debt free. I hope I can help other people feel better about Life too.
Hi Chuck, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Sept. 28, 2023
The rep was very helpful in helping me to set up my account and get everything fixed with my accounts. I really appreciated their assistance and quick application process. They clearly understood what I needed and had the knowledge and expertise to help me out. It was a pleasure to work with all of the people at FDR.
Thank you, Paul! This is wonderful feedback and we are so happy to hear that you have had a positive experience. Thank you for choosing us and we cannot wait to see you become debt free!
Reviewed Sept. 28, 2023
This program has been extremely beneficial in helping me rebuild and transition to a good credit status. The representatives are amazing and a joy t to work with and have held my hand through the entire credit-building process. Thank you Freedom Debt Relief for making my experience so successful.
Carolyn **
We are so happy to hear this, Carolyn! Thank YOU for trusting us and staying committed to the plan. Congrats on your credit score and we wish you nothing but the best with your future goals.
Reviewed Sept. 28, 2023
Trying to get out of debt. I’m just overwhelmed with my debt. I want to be able to enjoy my retirement. I was really pleased with the outcome of my visit with y’all. I pray everything goes smoothly. My creditors are over bombing me with phone calls cause I stopped paying them.
Hi Alamar, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed Sept. 28, 2023
I am very glad I was able to introduced by my friend JONASEIDAONEILL with this program, I am very happy, almost done paying my credit card and becoming a debt free. I Am grateful and thankful with the debt Relief Program. Almost there. Yeah. I cannot wait to see my credit score to be up and running again. Thank you for helping me Freedom Debt relief program. I cannot do it without your help. Thank you very much.
Hi Lourdes, thank you so much for taking the time to share your experience and for sticking with the program! We are excited for you to continue to see progress and we know that your credit will improve as more accounts get resolved. You are doing a wonderful job!
Reviewed Sept. 28, 2023
Having a lot of debt is very stressful. Freedom Debt Relief has been truly amazing to work with. All the representatives that I've spoken with has been friendly and professional. They are not judgmental at all. I'm really grateful for this program. It took time to get into debt and it will take time to get out of it.
Hi Lisa, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Sept. 28, 2023
Unfortunately, we got deeply into credit card and reached out to Freedom Debt Relief for help. They have been excellent! After going over our credit card debt, they clearly explained what they could do and how the program works. They then told us what to expect and what we should be doing to move the program forward. And although they were always professional, they also demonstrated they cared and wanted to help. Highly recommended!
Hi David, we are so happy to hear this! Thank you for taking the time to share your experience with us and we will be sure to share this wonderful feedback with our team. We can't thank you enough for trusting us!
Reviewed Sept. 28, 2023
I am very pleased with the Freedom. Keeps updated on everything that I need to know. Their Professionalism is very much appreciated. And I would recommend them to anyone that needs to do what I have done. Thank You. Freedom taken some of stress away so that can I Focus on continuing with what I need to take care of in my household. That I am very grateful.
Thank you so much for this wonderful review, Trinella, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Sept. 28, 2023
I submitted a one lump sum that would’ve paid one of my settlements. They won’t put towards a settlement all at once. They still do monthly so they can still get you for all those fees! You're really not saving any money they might settle for us, but by the time you add up fees, you're paying the same amount.
Hi Michelle, we are truly sorry to hear that you feel this way towards the program and would like the opportunity to discuss your mentioned concerns and provide a resolution. An Account Specialist will be reaching out to you, shortly. Thank you for reaching out.
Reviewed Sept. 27, 2023
I was not given a reliable way to contact anyone to cancel the program or make changes. I had no communication from the program to update me on what was happening or an invoice or something to show who was getting paid what. I have tried to cancel the program as I am still paying the bills myself because I have no clue what is going on on your end.
Hi Rae Marie, thank you for sharing your feedback with us and we want to sincerly apologize that you felt were not set up for success when you enrolled. We want to confirm that your request to cancel the program has been processed and we would like the opportunity to get your feedback on what we could have done differently during your enrollment process. One of our Client Experience specialists will be reaching out to you, shortly.
Reviewed Sept. 27, 2023
Excellent program, will help you through the Financial hard time And relieve a lot of stress. They are easy to work with and don't judge. Will work With you And keep in contact. I highly recommend them to anybody who is having financial difficulties. To let you know what's going on.
Thank you, William! This is so awesome to hear and hearing that we were able to relieve some stress for you is the best news ever. Thank you for being the best part of Freedom Debt Relief!
Reviewed Sept. 27, 2023
From the first day I spoke with a debt relief Consultant, November 2019, the service has been excellent. The communication is constant every stage, since my enrollment. The staff is very respectful, knowledgeable and always willing to help find the right solution to one's financial problem(s). They make the whole experience very painless and stress free. If they cannot give you an answer immediately, be sure that they will get back to you in a timely manner with an answer or solution. It has been a real pleasure this far...No regrets
Hi Karen, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Sept. 27, 2023
I was just figuring that they would be able to get what I owed to a credit card down to half. However they did get in down 1/4 left. They were good on communication and letting me know what was happening every step of the way. And you can always work with them on the amount you pay every month.
Hi Kathy! Thank you so much for taking the time to leave us a review, we are so thankful for the opportunity to help you resolve your debt and wish you nothing but continued success!
Reviewed Sept. 27, 2023
Everyone I have talked to has been very nice and respectful. I am so happy that I was able to get accepted into this program so I can better myself for the future. Everything has been super easygoing. Thank you for all the support with moving forward. I am so thankful for all the caring support.
This is so awesome to hear, Chris. Thank you so much for taking the time to share your experience and most importantly, for trusting us. We are so proud of you and your success and are grateful to be a part of you becoming debt free.
Reviewed Sept. 27, 2023
Very good customer experience. Would highly recommend. All issues resolved in a timely manner. Have been in the program since 2019. Expect to complete the program in October 2024. Helped me to get my finances back in order. I have done everything that I have needed to do with the program. Will be happy when I am done.
Hi Herbert, this is great to hear! Thank you for choosing us to help you resolve your debt, we are really looking forward to seeing you achieve your goal of becoming debt free! Keep up the amazing work.
Reviewed Sept. 27, 2023
Freedom gets you on a plan that is easy to manage and the best way to become debt free! Great staff who will answer your questions and help you understand what process of the plan you are in at that moment. Would recommend to anyone who needs help with debt relief.
Hi Stephen, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Sept. 27, 2023
Updated on 01/13/2024: When you get in a bind and you're over your head with debt, Freedom Debt Relief comes to the rescue with a lifeline to pull you out of debt. Seeing the first settlement was a welcome relief. The only worry I had was the plunging credit rating, hopefully it will go back up once my debts are resolved.
Original Review: Was able to lighten my load quickly and easily. No stress. Now that being said I've just started in the program so we'll see how it is down the line if what I was told and how it actually works out is as smooth & easy as was expressed. And if at the end of the program I can have my good credit restored.
We love to hear that the program was a postive experience for you, Barbara! Thank you so much for taking the time to share your experience. We can't wait to continue to see you succeed!
Reviewed Sept. 27, 2023
It was excellent for me. It got those debt down where I was able to pay bills and get those debt lower because the payments and interest rate was abnormally high. They got me that consolidation plus loan so it will paid all the debt so I can get my credit by up.
Hi Linda, we are so happy for you! Thank you so much for taking the time to leave us a review, we greatly appreciate it!
Reviewed Sept. 27, 2023
It was scary at first, as the drop in credit score and missed payment markers look bad, but over time I definitely saw those things pay off. My credit score is going up, I’m not paying hundreds in interest and FDR has been super transparent through the whole process. Their timeline was spot on and I am glad I did the program or I would still be in a ton of debt!
Hi Jayme, we agree that the program can feel scary at first and we are so thankful that you trusted us enough to continue. We couldn't be happier for you and can't thank you enough for taking the time to share your experience with us.
Reviewed Sept. 26, 2023
I was very skeptical of a debt relief program. I’ve seen so many people get scammed out of it. I did try to approved for the loan portion and did not get approved. Honestly that was the best thing that could ever happen to me. I was able to decide how much to put into my program every two weeks. See my bank grow and getting the emails of them settling the debt over 50% less than what I owed.
Hi Bieshia, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Sept. 26, 2023
FDR can help anyone with insurmountable debt issues. If only someone needs to try help their debt issues in these Pandemic times. Do it with as much resources the individual have at their hand to accomplish as I am trying as a Senior citizen to resolve and not make new Debt for the long run. Thank you Freedom Debt Relief.
Hi Fred, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Sept. 26, 2023
They have been making payments well, although I need to finish, I know it takes time. But it's ok. I happy with this program. Freedom Debt Relief is very important for the people with debt. Thank you Freedom debt relief. I’m from Philadelphia, and I know the program by google account, but really is interesting program.
Hi Elena, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Sept. 26, 2023
I'm very satisfied. They are resolving all my debts in a timely manner and they always there to help you and when you call they are very friendly and very helpful and always wants to help you. They always answer all your questions and resolves any problems you have. I would recommend all my family and friends with financial problems to go with Freedom Debt Relief.
Hi Clifton, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed Sept. 26, 2023
Yes, would recommend highly. Freedom really works with me as a client, realizing that my situation changes from month to month, due to the nature of my well documented income fluctuations. We have been able to pay off four creditors and are working on the last one! I could not have done what we have accomplished without them and their sound but compassionate advice; and they are so flexible! If you are deeply motivated to pay off your debt and want to be treated like a real person living in this real world, these are the folks for you. They truly understand how to get anyone in any situation out of debt and stay debt free.
Hi Barbara, we are so excited to hear that we are down to your last account! Thank you for your commitment and your recommendations!
Reviewed Sept. 26, 2023
It seems like it was just yesterday when I made the first phone call to Freedom debt. Customer service worked with me professionally step by step, and answered all of my concerns.. Overall the program worked exactly how it was explained to me. No misleading advertisement. I would recommend freedom debt to anyone who needs financial help.
William, it's great to hear that you've had a positive experience with us so far! Obtaining the best savings across all of our client accounts is our #1 goal! It's also wonderful that you would recommend our service to others who are looking to improve their financial situation.
Reviewed Sept. 26, 2023
Freedom Debt Relief assisted me thru nine financial account. Starting with more than $75,000.00 in debt. It has taken five years but it was worth it to pay my creditors. I was able to keep up with my progress. Have learn to watch my spending habits. Thank you guys very very much. Great program. Balance owed $0.00.
Hi Cindy, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success! Thank you for being the best part of Freedom Debt Relief.
Reviewed Sept. 26, 2023
I have had 0 contact with anyone since initially setting this program up last year. I have used this in the past and it was great. I have completed most of my settlements outside of this program and would like to cancel this program and stop all direct deposit. I can handle the final settlement that needs to be complete.
Hi Joseph, we appreciate you reaching out and looked into your mentioned concerns and do not see that you have an active program with us. We see that you were completed from our program, yesterday, 9/28 and therefore no additional deposits will be taken from your account. We hope this resovles your concern, if you have any other questions please give our Client Services team a call at (1) 800-655-6303. Thank you!
Reviewed Sept. 26, 2023
The staff are super friendly and helpful. The resolution on my creditors is in a good amount of time. I recommend this program to anyone in debt. I have been with the program for less than a year and already have three creditors paid off. I believe this is such a relief for anyone struggling like many people out there.
Hi Cynthia, congratulations on your progress! We are very excited to be by your side as you accomplish your goal of becoming debt free!
Reviewed Sept. 26, 2023
I couldn't be happier. Coming up with the twice monthly payment is hard but so far I am making it. I would recommend Freedom to anyone who is looking for debit relief from credit card issues. If you know anyone have them give me a call. I'll sell them on you! Thanks again. Paul.
Hi Paul, were proud of the effort you are making to stick to your program! Thank you for your recommendations!
Reviewed Sept. 26, 2023
When I need to talk to somebody about my debt management plan, make some changes they were completely helpful. Explained every little detail to me and didn’t make me feel bad in anyway. I was nervous calling because I had to make some changes but the representative made me feel at ease with what I needed to do.
Hi Michelle, it is great to hear that you felt comfortable working with our agents. Please rest assured we are here to guide you every step of the way!
Reviewed Sept. 25, 2023
I have been very please with your services. I love the constant update concerning my accounts and payouts. I consider your services a great blessing and relief. I have already told some of my friends about your services and advise them to look into it. I informed them that with each account is settled you check with me first to see if I agree to the settlement. I also let them know that if a new bill comes in you check with me to see if I want to add it to my account. So Thank You.
Hi Sadaqah, it is great to hear that you feel informed and prepared for anything that may come your way. Please let us know how we can continue to support you!
Reviewed Sept. 25, 2023
Very easy to work with. Helped us greatly. The dedicated account was easy to view and use. It was easy to communicate with advisors, and they always responded. There are many companies like this out there, but I'm glad we chose Freedom. I would highly recommend them to anyone who needs this type of help.
Hi Kevin, it is great to hear that we have been able to guide you help you every step of the way. Thank you for choosing us!
Reviewed Sept. 25, 2023
I'm returning back to Freedom because they help me once upon a time. Situations of life that brought me back to look for their services. I'm happy with the decision I made to come back. They were always helpful back in 2017 when I was with them.. I got all the information needed to be debt free. The staff was really helpful with any questions I needed answered..
Hi Martha, we are happy to hear that you feel comfortable working with us again. We look forward to helping you achieve all of your goals of becoming debt free!
Reviewed Sept. 24, 2023
I misunderstood how it works. I feel that this is not the way I prefer to handle my finances. I will cancel my membership here and attempt to do it a different way. I feel uneasy with the delay in closing the debt. I do not want the collection calls nor do I want to have all the negative credit.
Hi Sherri, we are so sorry to hear that you felt mislead and we never want any of our clients to feel that way. We understand and respect that this was not the best option for you and appreciate you taking the time to share your feedback. We can confirm that your account with us has been terminated and we wish you the best of luck in your future.
Reviewed Sept. 24, 2023
I am so less stressed knowing I now have help with taking care of my debt. By far the best experience. Very informative, reminders sent and the tools within the app are super user friendly. If you need help with your debt, I recommend Freedom. Thank you for making life easier.
Hi Angelica, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Sept. 24, 2023
Everyone I spoke to was kind. Courteous. Very to the point. Help me out 100%. I couldn't be more happy. Everything was right to the point. Every detail every situation. I explained everything that it happened to me personally. I don't know what else to say besides, if you need any other information free or otherwise, you can contact me at anytime if you're looking for help, this is a place to go. Very very helpful, very polite, and most of all right to the point.
Hi Wesley, thank you for your review! We are vey excited to help you achieve your goal of becoming debt-free!
Reviewed Sept. 24, 2023
I’m very excited about this project I’m taking on with Freedom Debt Relief. Help me with my debt all my credit card. I’m just getting started with them so we will see great things about this project. I’m very excited. Bless I was online. Seen them. Said let me give them a call. See can I get help. I did.
Hi Renee, we are just as excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Sept. 24, 2023
Thank you FDR for helping me clear my debts. I joined FDR a month ago and after making some one time deposits into my dedicated account with large amounts, I have already seen several settlement offers. I was told this is one of the fastest they’ve seen. Paying off my debts with a trusted and reliable program like FDR has given me back my sense of worth and it’s great knowing everything will be paid off with their services. I’m very pleased.
Hi David, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Sept. 24, 2023
FDR has been great. They are responsive and helpful and have been throughout the whole process. I've almost graduated. I can't wait to graduate soon. Once I graduate I'll leave a full review and response. I plan to be very pleased in the end. Thank you so much very much.
Hi Claudia, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Sept. 24, 2023
I'm a new customers but I look forward to being debt free! Although it's hard for me to watch my bills go behinds. I do foresee light at the end of the tunnel! And I look forward to introducing family and friends! Thanks for working with me on this endeavor.
Hi Alicia, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Sept. 24, 2023
Yes I definitely would recommend them. They have helped me get out of debt. I don't know what I would have done without them. It has changed my life. I have learned not to get hung up with all these credit cards again. I am going to tell everyone how great they are and I would definitely use them again.
Thank you, Mary! We truly appreciate you recommending us to others and can't thank you enough for trusting us. Thank you again, we wish you nothing but the best!
Reviewed Sept. 24, 2023
When I got in touch with Freedom debt management the person I spoke with was very informative about this. She explained everything to me so that I could understand what the situation was. The lady was very compassionate about my situation. I'm happy to have the burden of the credit card companies being paid.
Hi Diane, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Sept. 24, 2023
Yes, I would recommend this to a friend. This has released me of so much pressure to know you are helping me to get these cards paid off.. It would have taken me years to pay them off and I did not want to go bankruptcy. Thank you again. Thank you!
Hi Emma! This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
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