Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,885 reviews on ConsumerAffairs are verified.
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Reviewed March 24, 2023
I would highly recommend this program to my friends if they have need of this service. I have received great peace of mind since using this program. My friends would find great value from using this service. Thank you.
Hi Nina, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed March 24, 2023
You guys did an excellent job. I really appreciate it. Continue to do the good work. I love the service so recommend. I’m going to recommend my husband also because he need help with his credit. Good job to you both.
Hi Annette, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 24, 2023
Freedom has helped me pay off my debt and also disciplined me about using credit wisely. Would definitely recommend this credit relief program to anyone needing to pay off debt and get their life back on track. Thank you Freedom Debt Relief.
Hi Sheila, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed March 24, 2023
It's being responsible for your debt and making yourself debt free. Customer service is great, they answer any questions you may have. I am so glad I decided to do this! It's relieving to know, you're working your way out of debt!
Hi Lisa, thank you for sharing your experience with us. We are excited to see your progress and hard work to achieve your goal of becoming debt free!
Reviewed March 23, 2023
This is my first time & payment with Freedom Debt so far so good!!! I was happy that they consolidated my debt so that I can save money & become debt free when I receive my settlement so that I can pay them off and I received a discount on my debt!
Thank you for sharing your experience, Joslyn! We look forward to your success in our program, keep up the great work!
Reviewed March 23, 2023
The process of signing up was easy. I wish though I did not have to go thru all the calls from debtors. Being disabled, it is a challenge for me to deal with them… Some calling many times a day. Would be nice to have this taken care of by you. Disabilities cause a person to react and perform/differently. Coping skills are different…
Hi Marianne, thank you for being patient with us during enrollment. Please let us know how we can be of assistance during these calls with your creditors.
Reviewed March 23, 2023
I love how the customer service is so patient and friendly. I was not prepared with some questions and Alfredo was like it's ok....I can callback or he can call me back or email. Never frustrated...I can tell he really love customer service!
Hi Jennifer, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed March 23, 2023
I am very satisfied with this program and the service provided. Staff I have talked to are very patient and explained how this process works and who my credit will eventually build back. They have already established a contract with one of the creditors and reduced the amount by half and this one will be paid off in approximately three months.
Hi Marilyn, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed March 23, 2023
I just started with the program. So far I am happy. I only made my first payment. You helped me to know how to talk to my creditors. When they call I let them know that I am experiencing a hardship and they are understanding....But they still call....A LOT. Please resolve my debt quickly.
Thank you for sharing your experience with us Doreen, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed March 23, 2023
This decision was by far the best I've made. The stress I was under until I made the call and finally the stress is gone due to the help I'm getting from Freedom Debt! Do it for yourself!! It will help.
Hi Debbie, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed March 22, 2023
The settlement was sooner than expected! Looking forward to the other enrolled debt being settled as quickly as the first! That’s why I committed to working along with the arrangement making sure I make my deposits to the dedicated account because FDR comes to the rescue!
Hi Everett, we are excited to see your progress! We cannot wait to see your continued success!
Reviewed March 22, 2023
Agent was very thorough and patient with me! He was terrific! I would recommend him to family and friends. He explained everything in detail to me. I look forward to this program to resolve my debt quickly. I just wish there was a way you guys could stop all the harassing calls coming in from all the creditors. Thank you!
Hi Klementina, we have resources available on your client dashboard to help guide you through those difficult creditor calls! We look forward to your success!
Reviewed March 22, 2023
Good communication and contact available When you call. It Took 3 months for the 1st negotiation, and when you call to accept the offer it was done. You can review videos calls To educate you on the process thanks.
Hi Joseph, thank you for using the resources on your dashboard to keep you informed! We are excited to see your first settlements, and are looking forward to the rest!
Reviewed March 22, 2023
The people I have talked to were very friendly and knowledgeable and explain the process and next steps to me. I do wish that they would handle the creditor calls since I receive a lot of them per day. I would recommend!
Hi Carla, thank you for reviewing your experience with us! We make sure to inform our clients to help them be successful in their program, but also in their future!
Reviewed March 22, 2023
I put faith in Freedom Debt Relief to help me remove the burden that I created. The incentive to continue with this program remains positive and encourages me to press onwards. The support that I have received has helped me to feel comfortable despite the stress of dealing with creditors.
Hi Gerald, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! Rest assured we will be by your side every step of the way! We look forward to your continued success!
Reviewed March 22, 2023
Updated on 02/21/2024: In the beginning I felt like was taking too long and did not understand why my small balance accounts could not be nipped right away But as I check my Account looks like things are moving along very well. When I had any questions was easy to get someone to respond and explain or answer any questions that I have.
Original Review: Everyone that has answered my calls have been polite and knowledgeable and patient. This is all so very new and causes a lot of stress, anxiety but I know you are a phone call away. Is still a bit confusing on which account will be worked first. I am assuming it changes because the web will show one thing and then I am told it is another account ... but all good.
Hi Donna, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed March 22, 2023
Very friendly and efficient. Listened to my needs and did not pressure me. Great job explaining the program and how it works as well as the final outcome with my credit report. Provided reassurance that even though the credit report would take a hit initially, that in the end it would be better than where I started.
Hi Janet, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed March 22, 2023
You have helped me with my finances, so why wouldn't I try to help my family or friends with their finances! It has been a good experience for the both of us I believe! Thank you very much for all the help you have given me!
Hi William, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed March 22, 2023
Everyone that I have talked to in this program has been more than happy to help me. Thank you all so much. I am new to this and your people help me understand a little bit. Thank you for helping me get through this.
Debbie, welcome to our Freedom family! We are excited to guide you in your journey to financial freedom!
Reviewed March 21, 2023
I am hoping to Graduate from this program. It feels like forever. I work really hard and would love to be debt free. I am trying to work so that so can put more funds in my account to graduate earlier.
Hi Anna, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 21, 2023
So far everything we were told would happen has been taken care of. We are happy with FDR and wish to thank you! Please keep up the good work. We recommend FDR to friends and family. We have not been pressured into anything.
Hi Kenneth! Thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed March 21, 2023
It felt so good to finally see my debt begin to decrease, and by more than I could have imagined. The Freedom team was understanding and effective. They walked me through the process entirely and constantly kept me in the loop and informed. The relief they help give is why I would 100% recommend this program.
Hi Jasmine, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed March 21, 2023
Helping me become debt free, thank you so much. Best decision I have made in my life. They listen to your issues and provide a you with multiple options to help you on your way. Consistent communication throughout the whole process.
Hi Virginia, we are honored to be your partners in your journey towards a brighter financial future!
Reviewed March 21, 2023
Getting clear from debt is never easy, I've tried several times with several different services... This one seems to stick. I've had issues with my bank at times, and these folks are willing to not just give up at the first sign of issues. One Step at a time, and one problem at a time solved then we move to the next. Just like it should be. I'm Very happy with FDR, and I firmly believe they will actually succeed in eliminating my debt. Some may ask, why only 4 stars... I'm a firm believer that everyone has the ability to get better, and could use improvement... I think they will...
Hi Matthew, we appreciate your wonderful feedback and your words of encouragement for future members as well as for our business! We are actively looking for ways to better our service! We look forward to your continued success!
Reviewed March 21, 2023
I'm happy with the results so far. I would like to see the settlements move a little faster but I know it takes having the funds available also and takes time. I would have thought that the smaller accounts would have been negotiated by now.
Hi William! It is awesome to hear that you have a great understanding of how your program works! Rest assured you are in great hands, and our negotiations team will continue to actively work on settling all of your accounts!
Reviewed March 21, 2023
So far I've had a great experience working with FDR. Their customer service is quick to respond with any questions and very thorough. I have my first settlement that I am very pleased with and look forward to my next one.
Hi Breanne, thank you for sharing your experience with out customer service team! We are excited to see your progress throughout this journey!
Reviewed March 21, 2023
This program is ridiculously long and drawn out to get results...ugh. 3 years for a handful of accounts. Not even the biggest debts are included. I know of two or three other programs with half the length. Please save your time and money!
Hi William, thank you for your feedback. Our program typically lasts 24-48 months, depending on the debt and deposit of our clients, amongst other factors. If you have questions about your program please contact our customer service team.
Reviewed March 21, 2023
Always fast with a call back. Service is good. Email communication is great, fair and upfront with everything you need to have. Very friendly on the phone. Always ready to help get you what you need to do too. Been very pleased with everything so far in my process of fixing my problem.
Hi Travis, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 21, 2023
Hopefully everything goes well with their help on my situation and they can help me resolve my debt. And I could recommend a family member that is in the same situation as me so they can get out of their debt
Hi Diana, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed March 21, 2023
Freedom Debt has been a godsend to help me get my credit back on track. I cannot be happier or thank them enough. I went through a horrible tragedy and had to finally make the call and I'm so glad that I did.
Kayla, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed March 21, 2023
It's never too late to reach out for help. I enrolled with Freedom Debt Relief and it was super easy. The person I worked with was helpful in getting everything set up, then it was just a monthly payment. And all the enrolled accounts got paid regularly without having a different login. The dashboard was very informative and I received regular emails every month.
Hi Felicia, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 21, 2023
The phone calls were great. They were available and informative. It was one of those things where they've taken on this debt that I had and it's going bit by bit being handled. Every time I've called to ask a question or get an update on something, they've been very helpful. Without them, I would have no clue to keep up with that and what the priorities would be. I just make sure that I got my checks mailed off or they accessed it electronically. It's working out great. Working with them really gave me peace of mind and helped me move forward.
Hi Janet, thank you for reviewing your experience with us! Our customer service team works very hard to keep our clients informed about their progress and how they can continue to be successful in their program!
Reviewed March 21, 2023
It's been a great experience with FDR. I've been with them for four years now. They've been really understanding when times get tough in making payments and they help me through everything. Anything I needed, they've gone up above and beyond. The dashboard is also really easy to use.
Jeremy, we are glad to hear you feel supported while working with us. We understand that our clients need us, which is why we are available 7 days a week!
Reviewed March 20, 2023
There is so many fields to choose from. Everyone has been helpful to me. The first person I talked to was very courteous in the information needed from me. The first follow up seemed to take more time coming to me than I was prepared for. Since then everything has been very smoothly.
Glenn, it is great to hear that you have received great service from every agent that has assisted you! Rest assured we will be here for you, every step of the way!
Reviewed March 20, 2023
Freedom Debt Relief has helped to relieve my stress by paying my debts off. Had got in over my head and was living from paycheck to paycheck and would not answer my phone. Now I am getting out of debt and able to live comfortable.
Hi Beverly! We are happy to see your progress and to hear that you feel relieved of the stress you were feeling!
Reviewed March 20, 2023
I call with questions and answers were answered quickly with options. Great help. But too many texts. I know when payments are due. 3 times every day. Not stupid. Daily would be cool. Work 7-3. Sure my residents do not appreciate my phone going off.
Hello Beth, thank you for your feedback! We are happy to see your progress!
Reviewed March 20, 2023
Thank you FDR for settling my first claim and for less than what I would have paid on my own. You guys were able to give me less minimum payments monthly than what I was paying which helped me and my family financially after dealing with hardships due to covid. Thank you so much!
Hi Brittney, it is great to hear that you are happy with your progress! We are here for you every step of the way!
Reviewed March 20, 2023
Discover, Citi Bank and Synchrony have put my debt in either a judgment at court house, or magistrate's court or sued me. Some of my debt, you were able to negotiate but I have contacted you on these outliers and need help. Thinking of quitting service or declaring bankruptcy.
Hello Amy, we understand legal accounts can be stressful. An account specialist will be reaching out to discuss your options.
Reviewed March 20, 2023
Great experience. Has help me tremendously with my debt. I was so worried in the beginning but no I am empowered. I plan to not into debt again but god forbid I do I will definitely go through Freedom Debt Relief.
Hi Lindsay, we are happy to be part of your journey! We are we to guide you and encourage you in your path to a brighter financial future!
Reviewed March 20, 2023
Since the very first day, I was explained exactly step by step, what we need to get enroll. I have no complaints. They are very professional, always answer all questions. Communications is always there especially with the society that is very complicated, Freedom makes sure you get all notifications.
Hi Arturo, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed March 20, 2023
They have been so helpful and knowledgeable throughout the whole process. I never thought I could ever be debt-free and Freedom Debt Relief made that a reality. I would absolutely recommend their services to anyone that is struggle with debts.
Hi Krystina, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed March 20, 2023
FDR is delivering consistent and surprising results. I'm very happy that I signed on with them. They have delivered in a big way knocking most debt down by nearly 50%. I was hesitant to go this route, but it turns out to be one of the smartest things I did when I had no other choice, and my back was against the wall financially.
Hi Nick, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 20, 2023
So far everything is going as planned and I can see a light at the end of the tunnel. Having a good portion in settlements gives me hope. If everything is done at this pace I could be done in 2 years and that's a blessing.
Hi Corey, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 20, 2023
FDR helped me find a plan that worked with me and my budget and eased my mind about the whole Debt Settlement process. Randall was able to answer all of my questions and the settlement for my first account came very quickly.
Hi Gary, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
Reviewed March 20, 2023
So far it’s been great very thorough. Everything was explained and always willing to answer questions. Hopefully once I start seeing changes on my credit report I could give more details on the actual how it works. But so far I’m happy with my choice.
Hi Perla, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed March 20, 2023
Excellent start to my program! I could not be happier with the progress. Please keep up the great work! I look forward to my graduation day for my new beginnings to prosper! I would certainly recommend this program to anyone struggling with their Debts.
Gaetano, we are excited to see your progress! Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 20, 2023
Everyone I spoke to we’re very kind and considerate. I would definitely recommend to anyone that needs help getting out of debt. The process was very easy. A lot to read through but as long as I’m out of debt and don’t have creditors calling me consistently I’m good with that. This gives me a little extra cash each month to live on as I’m retired and living on a fixed income.
Cynthia, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed March 20, 2023
I am pleased that FDR has relived me of my the debts I had. I truly appreciate the way you have handled my situations of debt. I have talked with several agents during this time and was very satisfied with the way my questions were answered. Thank you so much for relieving my headaches.
Hi Linda! We appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Reviewed March 19, 2023
Yes I would tell a friend. I have told my son about it. Him and his wife are going to be doing it soon. I hope they get everything together. I will be praying and helping them with their papers getting them ready for y’all.
Hi Jorge, thank you for recommending our program to your friends! Rest assured they are in great hands!
Reviewed March 19, 2023
Monique ** is an asset to this company. She wasn’t judgmental at all when I told her my circumstances. She was sincere and genuine. Made me feel hope in an otherwise hopeless situation. She made me feel like it truly was going to be okay.
Sherri, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 19, 2023
I'm over 60 and got behind on my credit cards. Freedom Debt took that weight off my shoulders. I haven't been in program long enough to see any results yet. If it works as planned it will help me get back on track financially.
David, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 19, 2023
Knowing that I don't have to worry about the debts that I handed to your company is a big relief. I suggested to my daughter in law. I hopeful that all my debts are taken care of. Since my husband got sick it has be hard to keep up with all of the bills. Thanks.
Hello Gloria, we are happy to partner with you during these times of stress. We look forward to obtaining the best settlements for all of your accounts!
Reviewed March 18, 2023
They take care of my bills and make sure every thing is correct. Lets me know when my payment is due. Also when you call very helpful and very nice people. Would tell friends about this Freedom Debt Relief company. You will like them too.
Ruth, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 18, 2023
People are friendly, helpful, knowledgeable. Any questions I have I feel free to ask without hesitation. Thank goodness I'm getting help. I do not feel ashamed...I feel relief. Thank you Freedom Debt Relief for all your help and answering my questions.
Susan, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed March 18, 2023
I am thankful y'all are helping me paying off debt and hopefully will reach my goal to pay it. It feels good to see the progress and debts going down. I like y'all let me know and ask me before adding any account to my debt. Thank you.
Hi Lisa, this is great to hear! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed March 18, 2023
Lack of communication, misleading. Haven’t really seen any benefit for signing up and they want a novel in the description for my review, let’s just keep it short and sweet and work on customer service and not mislead anyone, treat new accounts like people and not just a number.
Hi Vernon, we are sorry to hear you feel mislead. An account specialist will be reaching out to address your concerns.
Reviewed March 18, 2023
So far my experience has been great. Just waiting to see my results. Can't wait for my end results. I do feel a little nervous. I already received my first call from a credit card and I told them what I was instructed to respond.
Hi Agustin, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 17, 2023
When I signed up I wasn't stupid enough to believe like some others that the service was free, I knew a fee was going to be part of the deal. What I didn't know was the percentage they charged and how fast they liquidated the main account with said fees. Then they got nasty about it when called on the carpet!
Hi Karl,
We are so sorry to hear about this experience, a Member Experience Specialist will reach out to you shortly.
Reviewed March 17, 2023
I was absolutely pleased with the treatment I received. Amber was a true delight to work with. She explained the entire process step by step. We worked together and now I feel the pressure has been lifted. I would recommend Freedom Debt Relief for anybody I know who is struggling financially and don’t know where to turn to.
Hi Audrey,
We are so happy to hear about the experience you had with Amber, hopefully this goes to show the remaining experience you will receive. Thanks for choosing Freedom Debt Relief.
Reviewed March 17, 2023
Freedom Debt Relief reps have always been available and thorough in resolving my questions and problems. The dashboard often is hard to understand so it is especially helpful to have a live person to talk to. I have never had to wait very long.
Hi Tony,
Glad to hear you receive all the assistance you need and in a timely manner! Thank you for choosing Freedom Debt Relief.
Reviewed March 17, 2023
Would tell her that the program is excellent in contacting creditors in a timely manner and always keeps us aware of the progress and outcome of the settlement debt offers. The staff at Freedom Debt Relief are very friendly and professional.
Hi Abigail,
So glad to hear you've had an excellent experience and feel well aware of the status of your accounts. Thank you for trusting Freedom Debt Relief.
Reviewed March 17, 2023
Since I am not computer savvy, patience shown to me by your reps has been encouraging and helpful. Each time I was given easy instructions to follow to resolve the issue I had at that point. I feel confident the patience and easy help will continue. Thank you.
Shelby,
We are so happy to hear about your experience, it's good to hear that our advocates were patient and encouraging. Thank you for choosing Freedom Debt Relief.
Updated review: May 27, 2023
We actually are impressed with how much you do & have helped us with our debts! There were some glitches along the way but it was with your Reps giving us misinformation! Other than that excellent program! We would recommend the program! We also feel great relief from the harassments of debt collectors as well as receiving ugly phone calls and bill amounts just mounting up and up!
Original Review: March 17, 2023
Initially, my husband never were able to receive an intro from your company to learn about what the future would like in this debt relief program! Promised twice, never happened! Sometimes when I call in for info I have been given wrong info, and sometimes Rep was rude and acted like wanted to get me off call!
Cecelia,
We are so sorry to hear about your experience. A Member Experience Specialist will reach out to you shortly.
Original Review: March 17, 2023
Updated on 12/17/2024: Debt Accounts (11/13) have been handled comfortably in the past 21 months. That said, four accounts (4/13) have been paid off. I am looking forward to settling the remaining two accounts (2/13) in the coming three months. Until then, I feel more relieved. Surely I must make on-time payments (ACH) throughout this (FDR) program. Yes, I get a monthly summary update on the official dashboard. It explains better than my notebook record. I also get an annual reminder to report all canceled debts as income when filing income tax.
Original review: Valuable advice not to make any payment and not to drop dead the creditors. Let FreedomDR do the professional negotiations. FDR wants me to provide updates, if any, on creditors' past-due accounts. And tell all creditors that I will try to pay them as soon as I can.
Hi Elton,
Glad we could help and negotiate your accounts and give you some valuable advice. Thanks for choosing Freedom Debt Relief.
Reviewed March 17, 2023
My whole experience with Freedom Debt Relief has been amazing, everybody works hard for your success. The process is smooth and I have already recommended FDR to people and will continue to recommend this service to people whenever they need help.
Virginia,
So glad to hear you had an amazing and smooth process through this program. We are so glad to know that we could help you to a debt free future. Thanks for choosing Freedom Debt Relief.
Reviewed March 17, 2023
So much stress has been taken off me since I have started using Freedom Debt Relief. They are super helpful and work hard to help you reach your goals. They have really helped me get back on track financially. I can't recommend them enough. I actually feel like my life is getting back on track financially.
Stephanie,
It's good to hear good to hear that you are finally back on track and we were able to help relieve stress. Thank you for choosing Freedom Debt Relief.
Reviewed March 17, 2023
I feel grateful to have experience from your hard work of solving my financial issues. Thank you so much for your hard work. People if you are stress out from debt collectors get in touch with Debt Freedom. You will be very pleased.
Hi Linda,
Thank you for the feedback, we are so happy to hear you have had a good experience that left you pleased. Congrats on being debt free, and thank you for choosing Freedom Debt Relief!
Reviewed March 17, 2023
They work well to make an arrangement to pay off your debt, they handled if your debt try and Sue you. I had $45,000 in debt and they have gotten every one of my debts, cut in half some over 60-70% off. Which is so awesome.
Hi Debra,
So happy to hear you had such a good and successful experience with our program and team. Thank you for entrusting Freedom Debt Relief.
Reviewed March 17, 2023
Just getting started but happy so far. They answer my many questions promptly. Anxious to see when first settlement is complete. I am happy I signed up and can't wait until my debt is gone. Everyone I have spoke to has been kind and courtesy.
Hi Felicia,
Glad to hear we are answering your questions and concerns promptly. Thank you for choosing Freedom Debt Relief.
Reviewed March 16, 2023
Freedom Debt Relief has been a God sent. I really don’t know where I would be if it wasn’t for them. Thank you for giving me my life back. I was about to file bankruptcy but I saw a ad from Freedom debt relief and I decided to give them a call.
Vincent, thank you for allowing us the opportunity to provide you with a better solution to your debt! We look forward to your success!
Reviewed March 16, 2023
Just started with FDR and I can say it sure took a weight off my shoulders. I am hoping to have everything paid sooner than later....Keep up the great work and the correspondences. They are so good about advice and making sure you understand everything. I am so pleased that I have found them.
Welcome Deborah, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed March 16, 2023
Everyone is so very helpful and pleasant. They explain to me any questions I have and made for me to understand. That is what I really like and for my accounts to be paid off in a timely matter. Thank you all so very much for easing my mind.
Hello Elizabeth, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 16, 2023
They answer the phones! You talk to a real person! They do work with you! It's a real company! Very nice people and they do their best to accommodate you and your needs for help! They set up payment plans with YOUR budget, and can opt out anytime.
Hello Barbara, it is great to hear that our program has allowed you to work on paying off your debts at a comfortable rate and pace. We look forward to your continued success!
Reviewed March 16, 2023
Was help very well. The man was very nice and helped me sign up and had help when I called and ask some questions I was helped with what I wanted to know. Very happy with the services. Would recommend to my friends
Hi Linda, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed March 16, 2023
I felt like I was drowning in credit card debt. I'm on a fixed income and between interest rates slowly going up, extra health insurance I need to help with what Medicare doesn't pay. I was falling behind, I needed help. FDR came to my rescue. The agent gave me nothing but compassion and respect while helping me set up a plan. In a few short months one debt has been resolved. I'm so glad I contacted them.
Hi Carol, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed March 16, 2023
I was referred by a co-worker of mine and at first was skeptical. But after talking with an associate and asking all of the questions/concerns I had. They spelled everything out clearly to me and walked me through how this process works. I have been with them for a little over a month now and they have already helped to settle one of my debts.
Hi Jasmine, thank you for allowing us the opportunity to help you reach your goals of becoming debt free! We look forward to your continued success!
Reviewed March 16, 2023
Performance has been excellent and communications clear and timely. The program is working as I hoped it would. It is a slow process; but hopefully to will soon be able to increase the amount going into the fund. This has eased the burden and I would highly recommend it to others.
William, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 16, 2023
When you get in a jam and life throws you more curveballs than you can handle Freedom Debt relief is a great company to consider before considering bankruptcy. Professional and walks you through the process very thoroughly. Customer service is friendly and courteous.
Paul, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed March 16, 2023
I have worked with Freedom Debt Relief twice and I am grateful for my experience. I will continue to go through through them if I have any issues in the future and I also recommend to my friends and family.
Hi Victoria, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed March 16, 2023
Updated on 12/1/2023: Excellent results, beyond expectations. Easy to work with. Highly reccommended. It does take a bit of patience at the beginning but it pays off in the long run. This program will save you hundreds if not thousands of dollars. The online site is very easy to navigate and the customer service is second to none. Very happy with the results thus far.
Original review: Great service at an affordable rate for recovery. Highly recommended. Easy to understand & follow, user friendly website as well. All accounts tied together in one easy to read area on file make it easy to reference at any time.
Jacob, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed March 16, 2023
This company is beginning to help me get out of my debt.. However I was disappointed because I never got a phone call from anyone in regards to being welcomed, to the fact I had Indeed and still have questions about the program to which I would like a phone call. My name is Erin ** and my number is **.
Hi Erin, sorry to hear we have missed that step of your enrollment process. Please keep an eye out for further communication from us.
Reviewed March 16, 2023
Very pleased with the progress so far!! The customer service was very helpful in getting me started on my new plan. I am excited and ready to be debt free in the near future. You can’t beat the fact that they are always available to answer all questions and concerns. On the downside I would like for the Progress in contacting the debtors to be a little faster to avoid uncomfortable phone calls and questions..
Hi Lisa, thank you for your feedback and welcome to our Freedom Family! We encourage you to check out your dashboard for resources on how to guide those tricky creditor calls. If you feel more comfortable speaking to our agents for answers and guidance, please do not hesitate to reach out to us!
Reviewed March 16, 2023
It has been very helpful to have a representative fully elaborate on the processes and steps moving forward. It’s been a very easy process and knowing that if I increase my monthly payment amount the sooner the consolidation team can make arrangements for negotiations to settle.
Hi David, this is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed March 16, 2023
When I have questions, the customer service representative is friendly and always very helpful. They always answer my questions in a thorough way that I can understand. No question is too "dumb" for them. What a plus for Freedom Debt Relief.
Hi Mary, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Reviewed March 16, 2023
You are doing good so far, hopefully we can get through this on schedule. If you continue to do everything you indicated, I will continue to my payments on time so we can put this issue in the rear view mirror.
Hi Harold, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 16, 2023
I started the FDR program with approximately $22K in enrolled debt. Their estimate for resolving the debt was approximately $16K, which included all of their fees. The final result for all of their "work" is that now the amount I owe is closer to $24K and my credit score is destroyed. I stuck to their program: made all deposits on time, didn't add to the debt, followed their script when dealing with creditor calls. End result is I'm worse off that when I started
Hello Bart, we appreciate you reaching out wit your feedback and concerns. An account specialist has already been assigned to assist you with this matter.
Reviewed March 15, 2023
I bought my first house almost 2 years ago & it needed a few upgrades. New windows, an HVAC system, & the crawl space sealed. That took a few thousand dollars to get. I was getting anxiety about how I’m going to pay all of that off! Not counting the mortgage payment, I was $35,000 in debt! I sleep so much better now that I have this company to help me. Thank you so much!!
Hi Michele, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 15, 2023
I receive information every step of the way on how my debt is being handled, the payoff amount what they got it down to. It takes time but will be over and l can breathe again. Get help and don’t be ashamed. Thank you.
Hello Yvette, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed March 15, 2023
Professional, friendly customer service. Always helpful, always offer good advice, and always leave me feeling much calmer. Glad I'm working with them. No hesitation in recommending Freedom Debt Relief. If you're having doubts, just give them a call. It's well worth it.
Hi Paula, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Reviewed March 15, 2023
I look at this as a second chance and a learning experience. I wasn't sure I wanted go this direction, I am glad I did, this bill has been taken care of faster than it normally would have been. Thank you for everything you've done for me Freedom Debt Relief!!
Hello Rick, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed March 15, 2023
They explain everything to you and keep you inform every step. I wish they offer consolidation loans to pay it off faster. But I’ll have to accept it. Wish there were more incentives to add money to your payments.
Hi Tamyra, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed March 15, 2023
Would recommend this program to anyone in debt. They made everything so easy and worry-free. I am now in a different program that is helping my credit remain steady or improve. Thank you for making this a stress-free experience.
Hi Maryann, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 15, 2023
Been great - looking forward to more progress. Still long way to go but looking forward to completing my program. Have already cleared 3 accounts and waiting to get more accounts on the path to getting them cleared. Would recommend the plan.
Hi Rafael,thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed March 15, 2023
I’m happy to receive my first negotiable offer and it was a good deal. And I can’t wait to see the rest of the review process in a few weeks and hopefully I can get a better deal on other things to come along with timely offers.
Hi Buffy, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 15, 2023
You don't contact me about anything! I only received 1 on the first bill. Since then I get messages from other bills saying, "Thanks for catching up!" Who is approving the rest of the bills? I really need to speak to someone. V
Hi Louise, you can track your progress on your client dashboard. An account specialist will be reaching out to address your concerns.
Reviewed March 15, 2023
Great job and getting my debt down is fantastic. I like that every month I pay a set amount and they pay my credit down. I had one late payment because my car broke down, but I caught up and only needed to renegotiate one account.
Hi Jennifer, we want to applaud you for your effort in keeping up with your payments, even though you have faced car trouble, which as we all know is unexpected and stressful. congratulations on all of your hard work and progress!
Reviewed March 15, 2023
I have received two favorable outcomes, but FDR was slow to respond when I warned of one of my creditors and their aggressiveness to collect. That outcome was not favorable and could have been avoided. I have another creditor that is getting aggressive and if they aren't dealt with quickly the same thing will happen.
Hi Jeff,
We are so sorry things aren't going as well as you'd like. A member services specialist will reach out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed March 15, 2023
Most of my credit cards have been written off and y'all have done anything about it. I've sent information showing and nothing has been done. You keep wanting me to authorize a debt that wasn't mine instead of taking care of the right stuff.
Hi Chris, thank you for reaching out. An account specialist will be reaching out to address your concerns.
Reviewed March 15, 2023
The first settlement was fast and I am pleased. Job well done. Thanks. Communication was very good during the negotiation process as well. I am anticipating the next settlement to be very quickly and my credit rating to improve speedily.
Hi Dr. Hellen, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 15, 2023
Choosing Freedom Debt Relief was the best decision I ever made. This program was so easy to follow. Without this program I was drowning in debt. Now my life is so stress free. I would recommend this program to anyone.
Hi Lillian, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Reviewed March 14, 2023
I like the program, it's helped me save money. I would recommend this to family and friends. The staff are very helpful if I have any questions and concerns that I have about program. The website is very accurate and up-to-date on all my debt.
Hi Stacey, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed March 14, 2023
So many fees it’s frustrating. Sometimes I regret it but sometimes I don’t. Hidden monthly fee of like $10 that they don’t tell you about. I am about 6 weeks in and they did settle one of my accounts already. As long as you keep making your deposit on time and consistently, it seems like everything will work out as planned.
Hello Jairo, thank you for your feedback. Banking fees, which are $9.95 a month, are disclosed in your resolution agreement. If you have questions about this fee, please contact customer service for more information. Congratulations on your first settlement. We look forward to obtaining you the best savings possible across all of your accounts!
Reviewed March 14, 2023
Very easy to work with the people here. Whenever I had a problem they were available to discuss my concerns and helped me to resolve them. The process was scary at first but the company really does a good job walking through the process with you. Thank you!
Hello Sharion!We are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!
Reviewed March 14, 2023
They (Freedom Debt Relief) let my debts rise very high and in the end, I paid more than the total amount when I signed up with them. But at the end of it all they were kind and legally helped me. When I got my job back and I was able to pay off my debt with them, but I didn't have to make a bankruptcy.
Ivonne, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed March 13, 2023
We enjoy working with FDR, they have been very good to work with. I recommend using them when you need financial help. They have been good and explained everything we needed to know and what to expect. This is a good way of paying your bills without filing bankruptcy.
Hi James, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed March 13, 2023
Excellent customer service. They kept me informed on everything that was going on with my account. I was informed by email and text messages. I could also go onto the dashboard to check the status of what was going on or to update and make changes.
Hi Lauren, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed March 13, 2023
Freedom Debt Relief has taken the headache away from me. It may take longer to pay these off, but at least I am not bothered with phone calls and emails. My goal is to be debt free in less than two years of at all possible.
Hello Jane, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 13, 2023
We are resolving debts and look forward to being debt-free soon. The initial consultation was very informative and explained the process. We have been seeing progress with the different companies. It is comforting to know that this is being done in a legal and God honoring manner.
Hi Theresa, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed March 13, 2023
I am very please on all the help that I am getting from FDR. Quick response and great direction when needed. I would recommend this company’s to anyone I know that would need help on their finances. Thank you.
Hi Bernie, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed March 13, 2023
I was told that this program would fix my credit within 6 months of starting it. It has been almost 5 years and my credit is garbage, 3 accounts still haven't been touched. One of the negotiations was to save me $300 and Freedom Debt Relief was wanting $350 to fix it. I would pay more through this program.
Hi Mike, we consider overall savings of our members programs, which is why we provide an overall estimate of the program cost. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free.
We are sorry to hear you feel mislead, an account specialist will be reaching out to address your concerns.
Reviewed March 13, 2023
The people are so caring and understanding. They listen and tell you everything is explained in detail. You never have any issues when calling. I needed my date of payment changed. They changed it without hesitation. They welcome any and all questions.
Hi Pamela, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed March 13, 2023
Very nice. Thorough and made it easy to understand and helped me out! Their support and reminders are very helpful, keep you on task and keep you informed along the way. Their dashboard is very useful, lets you know the status of each debt and where they are in the process.
Hi Jason, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Reviewed March 13, 2023
Dan and Delores have been great. Keeping me informed and updated, getting emails and making sure I’m happy. I feel this will be a great decision for me to eliminate all debt within the next 3 years rather than pay minimums forever.
Hi William, thank you for taking the time to share your experience and your goals with us. We look forward to your debt free future!
Reviewed March 12, 2023
Freedom Debt Relief understands your situation. They follow you and give you a lease. It’s not the answer you are waiting for, but at least they're true on how things are going into your account. I gave the reps a list of the debts that I would like to pay and then, they work straight with them and get the deal. They informed me when they were going to sign the agreement with the creditors and close the deal. They are already paying at least four of my debts and I have three more to go. So far, it's going well. I like Freedom because they are professional in what they're doing. I’ve had very good experience with them. A friend of mine has the same situation as me. I told him that FDR is the place that I've been working with and to give them a call.
Hi Johnny, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed March 12, 2023
Big thanks to Adam! He helped me and was super supportive and patient with me. I felt comfortable with the decision to consolidate my debt. Can’t wait to be debt free! Check them out if you’re struggling with debt. I know I’m on the right path.
Hi Amy, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 12, 2023
Freedom Debt Relief takes care of everything more or less, other than sending me texts to approve or not approve when they do a settlement. During COVID when weren't able to make the payments, they were very understanding about it.
Hi Hala, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Reviewed March 11, 2023
It was a great experience and I felt like a weight was lifted. Would definitely recommend for others to do this debt consolidation. They walk you through it and help you out through the whole process and keep you informed throughout. The staff is friendly and informative.
Hello Shannon, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed March 11, 2023
I remember the day I decided to have Freedom Debt Relief help me get out of debt. I was treated with respect and I felt very comfortable with the company. I felt at ease and was given a welcome to the opportunity to get relief and know that I have support along the process.
Hi Deborah, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 10, 2023
Was hoping to get resolved sooner than next year. But overall things have gone pretty good. Haven't had no type of harassment from collectors or nothing. I'm hoping to had some money to my account to speed up closing date. Thank all of you.
Hi Wanda, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 10, 2023
It says be accurate and fair? Not that your company does that! When I first spoke to your company it was anything but accurate in the description of how it would work and the truth of how it would impact me and my credit score. I was told it would lower my credit score for a "few months" and then it would bounce back once the settlements were made. I was told I would have legal assistance to deal with creditors. I was told you would be able to save me money (which happens with one company). I was sued twice and your so-called legal help didn't exist! It's been two years and my credit score still sucks. You settled for payments beyond what I said I can pay monthly. Do NOT USE THIS COMPANY. NEGOTIATE YOUR OWN SETTLEMENTS!
Hi Penny, we are so sorry to hear about the experience you have had while in our program. We appreciate you sharing this feedback and we would like the opportunity to discuss your mentioned concerns. An account specialist will reach out to you shortly. Thank you again for sharing your concerns with us.
Reviewed March 10, 2023
Can't wait to get out of debt. ❤️ I'm already sleeping a little better at night, although the phone calls have all begun. It's very stressful, I can't wait till this is over. Thank you for all your help, looking forward to putting this all behind me. Looking forward to the first settlement.
Hi Pamela, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Reviewed March 10, 2023
When we signed on with FDR we didn't know what to expect but needed help managing our debt due to unforeseen circumstances. What we found was that the help from FDR was more than we could have hoped for! Fdr was there and available anytime there was a question or concern. We couldn't be more pleased with the results and are looking forward to the finish line thanks to FDR.
Hi Dennis, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.
Reviewed March 10, 2023
So far so good. A plan to pay off at a lower monthly payment. My circumstances have changed and can no longer meet my payments, this alternative lets me still pay my debts. I just started but am looking forward to the finish line.
Thank you for sharing your experience with us Barbara, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed March 10, 2023
The program really helped me get my credit score and my bills all in order. They did a good job and I was satisfied with the amount they were able to settle for me. I am not drowning in credit card debt. The process makes sense. You have to go down first to get up high later.
Hi Vanessa, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!
Reviewed March 10, 2023
This is the second time I have to use your service (I guess I didn’t learn the lesson) and both time I get a great service when I need to speak with an agent with any question. I didn’t know how to read or work the portal, also had some issues since I use the same email that I use 10 years ago. I called and I was guide step by step until I got it to work.
Hi Karina, thank you seeking our guidance again. Rest assured we will work very hard on negotiating your accounts to help you achieve your goal of becoming debt-free.
Reviewed March 10, 2023
Freedom Debt Relief has been just what I needed to help clear up my credit card overspending during the pandemic. It was so easy and the customer service is great. I did so well they were able to offer me a loan to pay everything off and improve my financial standing much faster. They do all the negotiating, you just pay them a monthly amount that is well within your budget. I highly recommend this program for anyone who is behind in credit card payments.
Hi Carla, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 10, 2023
It's helping a lot without me haven't to worry so much getting back on track so I can work towards buying a house. I will recommend anyone who want better things in life to get FDR so your dreams can come true.
Hello Laquita, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed March 10, 2023
David has started to not answer texts calls and emails since my payment came out. I am absolutely irritated. I called and talked to another rep who also sent him an email and I still haven’t heard from him. I had many questions to ask and wasn’t taken care of when he said he would be there every step.
Hi Ashley, after enrollment, you have to contact customer service for questions. We do not offer one on one service with enrollment agents. An account specialist will be reaching out to address your concerns.
Reviewed March 9, 2023
Until now I’ve had great service.. but now that I received a Summons for one of my debts.. I’m on my own!!! I feel your company charges enough to represent me without having to deposit more money so someone can represent me with the summons!! Not very satisfied right now.., I had to go get my own attorney
Hi Guadalupe, we are sorry to hear you feel this way. An account specialist will be reaching out to address your concerns.
Reviewed March 9, 2023
Good help to explain what is going to happen to clear my bills and get out of debt faster at a pace I can easily afford in a quicker amount of time. It was pretty easy to understand. But a lot of correspondence.
Hi Lynne, we work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Reviewed March 9, 2023
I was nervous about calling. They were super helpful and answered all my questions. The process was fast and easy. I did everything over the phone. They walked me through the website and every step of the process. Signing the paperwork was easy and fast.
Hi Ana, it is great to hear that the enrollment process was convenient for you. Rest assured our customer service team is here yo help, seven days a week!
Reviewed March 9, 2023
There has been a Good outcome, so far I have seen a very positive impact on my credit, I can't wait to see what the future has for me when this is paid and full my goal is to be able to buy a home soon.
Jermaine, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed March 9, 2023
I am very pleased with FDR, my experience with them is excellent. I would definitely recommend them to other customers. Detailed information were available and given to me over the phone, mail and email. An agent took his time to explain their service and how it works. He was polite and patient as well.
Hi Charles, thank you for taking the time to share your experience! It is great to hear that you feel supported and ready to work with us!
Reviewed March 9, 2023
Was able to answer any questions that I had. Very helpful. I don't know what to say, but I would recommend Freedom Debt Relief to anyone who is having trouble with their bills. Hopefully I will never need to use you again, but if I do, I will call again.
Hi Leslie, our customer service team is ready to help at any time you have questions about your program! Congrats, you are debt free!
Reviewed March 9, 2023
I am very glad I made the decision to have my debt settled by your agency. So far there have been a couple of settlements and I am looking forward to be debt free when the process is completed. I have referred your agency to friends who also have credit card debt.
Hi Thomas, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed March 9, 2023
Had no idea when starting the program, I would have to file the money saved as income on a 1099-C at year-end. They conveniently never mentioned that to me when I started. Between the outrageous fees charges every month and the 1099-C you receive, there is virtually no savings at all. I should have, and could have, negotiated this all myself and saved a lot of money.
Hi Doreen, we are sorry to hear that you feel we were not transparent enough. We make it our mission to be transparent with our clients from the very beginning which is why we discuss 1099-C forms and settlement fees upon enrollment. An account specialist will be reaching out to address your concerns tonight.
Reviewed March 9, 2023
I started with Freedom Debt Relief three years ago. There were times when I thought I would never be able to free myself of my debt. What made me continue was the fact that my payments were automatically deducted from my bank account. So as soon as I realized I had to allow for that payment monthly, I was hooked and knew one day I would be debt free. And I'm at the end of my journey!!
Hi Wendy, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!
Reviewed March 9, 2023
Give me peace of mind and helped me a lot especially Financially.. They are very accommodating and keep updated about my Case. The Dashboard easily view my account and lots of offer to navigate. I would highly recommend Freedom Debt Relief to a friends and family.
Thank you for your wonderful review, Sonia. We look forward to your continued success!
Reviewed March 9, 2023
Freedom Debt Relief does all the work for you negotiating payoffs and getting your financial situation in order. They are great at sending you reminders about upcoming negotiations and they send monthly summaries so you know exactly where you stand with your debt. Great experience and I would highly recommend them to any of my friends and family.
Hi Debra, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 9, 2023
I honestly wish I never entered this program. The lack of transparency is horrible. I got sued by 1 creditor and another would not settle. So I have to pay the accrued interest on that debt. This program is not worth enrolling in. I would have been much better taking a loan to eliminate my debt.
Hi Aldo, we are sorry to hear that our program has not been a good fit for you. An account specialist will be reaching out to address your options.
Reviewed March 9, 2023
I called in for help because I was struggling. The associate that helped me was so kind and helpful. Any problems or questions I ran across they always answered the best they could. I would recommend them to anyone who asks!
Ashley thank you for sharing your wonderful experience with our agent! Rest assured we will be here every step of the way!
Reviewed March 9, 2023
I'm happy I chose to use Freedom Debt Relief. I am closer to being out of debt.... I can't wait to be debt free, it is easing my mind to know someday I will no longer owe money and to help my children out.
Tomi, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed March 8, 2023
I was suffering from interest rates and then we couldn’t get out of it. It seemed like every month all my money was going towards bills. No matter how much I paid, the interest rate was always there. If I didn’t pay more than what they ask for, I still had a problem. I never could get out. I called Freedom Debt and the same day, they told me I don't have to pay my bills no more. So, they kinda took over the bills and paid off the settlements and gave me a little money to put aside in a safe.
Doyle, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed March 8, 2023
FDR has done a great job and they've negotiated everything now. Right from the get-go, I was able to have more money available each month that I could handle other things with. We've been able to pay off the farm, which allowed me to have money to go ahead and pay off that loan I had to get for taxes and I have my truck back. I'm gonna graduate earlier than they thought. At one point, they needed a little more money to get this one done real quick and I decided, instead of just putting one payment to cover that, I went ahead and put whatever it was as a monthly increase. That kind of stepped up the program.
Thank you so much for this wonderful review Henry, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed March 8, 2023
I’m so glad I went to you for help. All of you at Freedom Debt Relief take your time and explain what you're doing. Also you have different rates or plans you can afforded. I want thank you for helping me out and now I can breathe easier.
Marjorie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 8, 2023
This is a great company. It’s great to know that they are there to help. I would recommend them to all my friends and family. They are very easy to talk to and explain everything clearly. FDR is very willing to help you if you stay within program guidelines
Amy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 7, 2023
They are great. Freedom Debt help me to get out of bad credit and to get on the good trick to have good credit. It feel so good. I lost my job. I got another and after about three years I got sick. Had to go in the hospital to have heart surgery and that set me back. I did not know what to do. I could not pay my bills until I heard about Freedom Debt.
Hi George, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 7, 2023
I advise you that I settled some cases on my own and you still marked them as open accounts. I also sent a non-suit but the account was still not taken out. I also don’t have access to call Freedom anymore or the chat, it’s the times I can chat but it’s still closed.
Vanasa, thank you for reaching out. Our chat feature is accessible on your dash board. Our customer service team can be reached at 800-655-6303, seven days a week. An account specialist will be reaching out to you soon.
Reviewed March 7, 2023
I am and have been very satisfied with the service and updates that I have received while in the program. I love the encouraging text and emails that I get, which really helps, because sometimes you start to wonder if it's really working. I don't even think about it much, because I always get an update on my progress. I have already recommended the program to two friends.
Hi Ramona, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed March 7, 2023
I love Freedom Debt Relief and I'd recommend them to many of my friends that are in the same boat. They are wonderful. I've been with them since 2018. They're right on the ball. They're protecting me from having to go to court. They're working on one credit card now. Just one more, and I'm done. My rep in the very beginning made everything great. He made me feel this is no big deal, that everybody has this thing in their lives and some things happen and you can't prevent it, so don't feel badly. He didn't make me feel like a loser.
They went according to what I could afford. As time went on, medical went way up and I had to drop down on my payments. I pay bi-monthly. I had to go down some because I had to pay medical out of my pocket. They worked with me on that. They made me feel so comfortable, at ease and not stressed. They do a good job of negotiating. Discover is a tough card to deal with. But they're great. My credit rating went from 550 to almost 700 now. I got approved for a loan, but the loan payment was gonna be too high for me to carry, so I couldn't do it. They wanted to get rid of the last two cards, and I did too, but I couldn't afford the payment. If they could work on something to get a payment down where the person could afford it, they could get it paid off quicker. That's the only thing they can improve on.
Hi Diane! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed March 6, 2023
Yes I would recommend a friend. So easy with Freedom people at Freedom, so helpful, everything went so smooth once I decided to go forward with this mainly all credit cards, once I had medical problems things got out of control and you made it easy.
Sharon, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed March 6, 2023
I love FDR! They are so helpful and very friendly. After I got off the phone with them I felt so much better. A huge weight was lifted from my shoulders. I don't get phone calls any more and no more letters about wage garnishment. It really is worth it to check them out. Thanks Freedom Debt Relief!
Hi Candace, thank you for sharing your experience. We are happy to hear that we have been able to relieve some of the stress you were feeling.
Reviewed March 6, 2023
Great way to pay off your debt and save money in the short period of time. Obligatory reminder that you are being charged a extreme high charge each month of interest and it’s almost impossible to pay debt off in a reasonable amount of time. Help is available. Don’t wait another day to ask for assistance.
Hi David, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 6, 2023
Very good experience so far. Everything is going as I was told. Looking forward to getting my credit backing in good shape. From the start I have been treated like a friend, like someone they knew. That's the way you want to be treated!
Russell,this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed March 6, 2023
I have enjoyed working with this company to resolve my debts, they were very accommodating when I need to adjust some things and very quick to get negotiations completed. I'm almost to my graduation date which I thought would never come!
Hi Ashley, it makes us happy to hear that you are comfortable working with us! We look forward to your graduation! You did it!
Reviewed March 6, 2023
I am pleased with the results. I look forward to being totally debt free, hopefully, in less than two (2) years. I am glad that I am asked for my approval with the negotiated amount. It makes me feel part of the process.
Hi Sandra, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed March 6, 2023
I have used several other debt relief services and every one was a complete disaster. From the first conversation I had with Suzanna, my representative I felt comfortable and a sense of relief. The system is organized and very user friendly. I would highly recommend Freedom Debt Relief.
Hi Tammy, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed March 6, 2023
Nice friendly helpful staff. Willing to answer any questions at any time, day or night. Explain things you need to do efficiently. Would absolutely recommend to anyone looking to get out of debt. Thank you for your help. Awesome company so far.
Hi David, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed March 5, 2023
I didn't understand why you were paying out the settlement over a 6 month period, but she explained it to me. I think it makes sense to me now.. I will be so relieved when they are all.. Thank you for working with me.
Hi Sandie, thank you for reaching out to us with your questions. We want to ensure our clients are clear and understand their program.
Reviewed March 5, 2023
The customer service dept. is wonderful. I called for a loan and they gave me a better solution. $67,000 in debt paid off in 4 yes. They went above and beyond for someone they don't even know. They were very understanding and it didn't feel like a company who just wants your money, they actually care.
Hi Susan, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed March 5, 2023
I am pleased with the beginning stages of my consolidation. Freedom has already help relieve the debt stress I was feeling. Keeping me up to date with the progression of my account is a plus! I would recommend this program to my friends and family.
Hi Dale, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 5, 2023
I wanted to take care of my debt without any fuss or drama. Freedom Debt relief did that for me. Thank you. I would recommend Freedom Debt Relief for anyone who just wants things taken care of, without the hassle of personally interacting with creditors.
Hi Curtis, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed March 4, 2023
I am very happy with the service I have received so far. I am looking forward to seeing what savings I will have. I appreciate the way everything was explained to me and that all my questions were answered. It was very easy to get started and to find a program that works for me.
Veronica, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed March 4, 2023
I feel like someone cares about my issue and is available when needed. I would recommend this to anyone needing this type of help. The helpful emails and text are very good. Wish I would have done this years ago. Great job!!!!
John, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed March 4, 2023
I feel the communication is poor, I sent numerous email messages thru the Contact Us on my portal page and received no responses. Now my accounts have been settled and they continue to take my money. I've asked for clarification and received none. They did settle my debts though.
Hi John, we are sorry to hear about your poor experience while trying to reach us. An account specialist will be reaching out to you to address your concerns.
Reviewed March 4, 2023
My experience with FDR has been truly a blessing. I was hesitant at first because facing your debt head on is scary. This program does not allow you to go deeper down the spiral, it gives you instant peace of mind and relief. Yes, it’s uncomfortable to receive calls, I answered one or two from each creditor and kindly advised they would be paid. I’ve been able to settle 6 debts and 9 months and save $7000. Thank you Freedom Debt Relief!!!
Hi Jessica, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 4, 2023
New to plan but very happy with it so far. They have been working on my settlements and things are looking a lot better. It has been really hard but I believe Freedom is really going to make my life a lot easier.
Hi Kim, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 4, 2023
Freedom Debt Relief Program is a great way to achieve our financial needs. If you are struggling in your finances and are looking for a better way to manage/resolve your debts Freedom debt Relief is a great Company/Program that will give you tools and ways to get out of debt. Freedom debt relief thank you so much for your support and help to step into a better financial future.
Maria
Maria, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed March 4, 2023
I have had at least 2 accounts go to court and I had no idea of the situation. The jerk handling my account had the nerve to yell at me for not notifying him. Now you want info from me regarding your service. The sister company has supposedly taken over my account so why are you still contacting me.
Hi Debra, we are so sorry to hear about your experience and appreciate you sharing this feedback with us. We would like the opportunity to discuss some of your mentioned concerns to understand how we can improve. An account specialist will be reaching out shortly.
Reviewed March 4, 2023
I appreciate everything FDR has done for me to get control of my finances. I wish I had done this sooner. The communication is excellent. I can contact them at any time. They have been my partner in securing my financial future. Thank you FDR.
Hi Lori, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed March 3, 2023
I’m am pretty new to the program but so far, I have had a great experience. Everyone has been super knowledgeable and very nice to talk to. I’m very thankful to everyone I have spoken with. I’m so glad I’m able to get myself out of the mess I’m in with help. Thank you so much
Hi Sonja, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed March 3, 2023
I was checking on my enrolled debts. Making sure they were not joint because my spouse's credit report showed some of the accounts. Your rep explained my spouse was only had authorization user. So all was good. Your rep was fantastic.
Hi Dana, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 3, 2023
The agent I worked with was amazing! They were very patient, kind, and explained everything thoroughly and carefully with me as to the process. I have several thousands of dollars in debt with multiple creditors, so this process has been a good relief to my anxieties. The dashboard is going to be a great help in tracking my progress.
Kenneth, we understand our program can be scary at the beginning, because it is something new. We appreciate that you trust us, we look forward to meeting your expectations on your journey towards a brighter financial future!
Reviewed March 3, 2023
My experience with Freedom Debt has been excellent, I was notified on about settlement and everything was done in a timely manner. I was able to resolve all my debts listed with freedom debt relief earlier than expected. Thank you very much Freedom Debt Relief.
Hi Catherine, thank you for sharing your experience. It is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 3, 2023
Highly recommend to anyone needing to get out of financial debt! Great advice and support. They help you out a lot! Answer all questions you have, and they get back to you ASAP when you need them or have questions. Their program was a godsend for me, no problems resolving any of my debt.
Hi Patricia, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 3, 2023
Very knowledgeable staff, overall I feel pretty confident with the program. I am committed to stay with the program until finished. Banks were all charging like 29.99 %, when I first took the cards they were like 14.99% and some at 18.99%. Despite paying on time every month they have just raising the payments and interest to a point where I no longer can make the minimum payments. Crazy but I am thankful for having a debt resolution. Thanks.
Hi Gary, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 3, 2023
The form of Fund Administration is not clear and the response is not satisfactory. In addition, the time of the start of the account was not met, they only give expectations to receive clients! In my personal case, the time has elapsed and I am not close to the end that they promised me.
Hello Nelly, we are sorry to hear we have not met your expectations. An account specialist will be reaching out to address your concerns.
Reviewed March 3, 2023
Everyone I spoke with was so nice and more than helpful. They each worked hard to help me settle any uncertainty I had. Ensured me this was best for the long run and I would not regret it. They made everything easy.
Hi Courtney, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
Reviewed March 3, 2023
Yes I would recommend to a friend or family member. Willing to work with my payments. Giving me time to get things back on track. Hopefully someday I can get new credit and work towards moving out of state. Thank you.
Hi Denise, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 3, 2023
The Fastest and Careful on handling my case. Very professional. My advisor knew everything I needed and answered all my questions. Within 2 weeks of signing I had a settlement ready and that was from my biggest debt. I will talk to my friends and family who are struggling and need peace of mind….
Hi Erica, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 3, 2023
Used the chat and call center, both answered my question fast. Told friend And family about program. Hoping to get me out of credit debt So I can retire debit free. So easy to start. App helps keep you informed of your progress.
Hi John, thank you for taking the time to share your experience when reaching out to our team. It is an honor to earn your recommendation!
Reviewed March 3, 2023
Very kind representatives. Willing to help with any all questions, very helpful with walking us through step by step of each process. Praise to all of the FDR members with helping us through this, I wish all customer relations personnel could be like the staff at fdr. Thank you for all you do.
Hi Robert, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed March 2, 2023
You get the bare minimum communication about your debt. You have no contact with a human being unless you initiate the contact. It would be nice to have a coordinator that kept you informed of what was happening with your debt and legal issues. However, they have resolved one of my debts easily. They are in the process of litigation on another debt. And still 3 more to even be contacted. It has been almost a year since I have started working with them.
Hi Annette, thank you for your feedback. Keep up the great work and you will continue to see the results you are looking for!
Reviewed March 2, 2023
The day I decided to call on Freedom Deft Relief for help was the best decision I have ever made in my life. Their very well qualified staff took care of every concerns that I had; and today I am debt free thanks to FDR. I can't ever thank them enough! Job well done!
Hello Jean! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed March 2, 2023
Very helpful in helping us get out of debt. Very helpful if you have to change something or add something. They expalin how the program works and keeps you informed of changes .and if you need to change a payment date its very easy to do.
Hi Ervin, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed March 2, 2023
I would recommend this to anyone who has a lot of debts. I was struggling with my debts. I tried getting them paid to no avail then I came across Freedom Debt Relief. They were my salvation. I can't believe I am finally going to be debt free. I would recommend them to anyone.
Hi Barbara, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed March 2, 2023
It has give me a peace of mind, and I have recommended to a couple of friends. There has been no problem with this. Thank you so very much. This process have been very easy and a weight off my shoulders.
Hi Renee, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed March 2, 2023
I had received a summons from one of my creditors. I called GFR on 2/4/2023 to see what I needed to do. The representative told me to upload the summons to my dashboard which I did on 2/4. She said Legal would call me. I never got a call. Then on 2/27 I received another letter from the court saying I had a entered a plea by 3/6 and if I didn’t they would do it for me and I could lose my assets. I called back and the representative gave to Legal. I explained the situation and she said I was supporting to have called them. They don’t automatically get the summons. The first representative did not Tell me this. So now I’m in a situation where I don't know how to respond by Monday. I am also out of town this weekend for a medical seminar and I am unable to meet a lawyer in my town. So now I am up a stream with us paddle. I’m afraid I can lose my house or my 401k because I was given the wiring advice.
Hi Theresa, an account specialist will be reaching out to address your concerns.
Reviewed March 2, 2023
I'm so happy I found them. They have helped me pay off my debt and I'm really sorry it their service. I even referred a few people to use this service and I have heard nothing but good things about them and they're working hard to get my debt paid off.
Hi Irma, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed March 2, 2023
I am thrilled and very impressed with the way Freedom Debt Relief has had an impact in my life and I would definitely recommended it to anyone struggling with debts. At first it may seem like it’s too good to be true but if you stick to your payments they negotiate for you within way less time that it would take you on your own. I am forever a loyal client.
Hi Rodolfo, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed March 2, 2023
Very helpful and friendly. Answered all my questions with no hesitation. Made me feel very comfortable and at ease. I would definitely recommend them to anyone. They took the fear and feeling of being uncomfortable away. Thank you so much for your help.
Hi James, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed March 2, 2023
Good customer service and debt resolution. We are progressing. Hopefully our credit will bounce back up we willl be fine. We should be able to refinance our home at a lower interest rate and do some remodeling in the bathrooms.
Hi Xiomara, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed March 2, 2023
I am pleased to say the stress of contacting my creditors and resolving my issues are up to Freedom. I couldn’t be more grateful for them assisting me. If you’re having trouble this would be the place to be. They will help you become debt free.
Hi Christina, it is great to hear that we have been able to alleviate some of the stress you were feeling. We look forward to your continued success!
Reviewed March 1, 2023
Court cases after court cases judged against me because of their strategy in resolving my debt with liens placed against me. Could of done better with the credit companies than with this service. This is the worst service you can use. Deal with the credit card companies, you’ll be better off and will save yourself all of the fees associated with this company.
Hi David, an account specialist will be reaching out to address your concerns.
Reviewed March 1, 2023
I liked the rep's patience and the detail to explain everything. The program was a little high for my choice, but I if it wasn't like that, I wouldn't have started to get out of debt. It works for me.
Hi Cecilia, thank you for sharing your program experience with us. We understand it is something new and can be scary at the beginning. We are happy to hear that you are satisfied with your progress!
Reviewed March 1, 2023
Essence G was the very best rep I’ve had in a few years w Freedom. Other reps are inaccurate and minimally trained. This results in VERY wrong information. This has happened many many times, Essence G was an amazing woman and highly educated and moving into management the very next day. Please praise her from Kimberly **.
Hi Kimberly, thank you for taking the time to share your exceptional experience with Essence. We look forward to your continued success in your journey towards a brighter financial future!
Reviewed March 1, 2023
Me and my wife was having some issues with our debt and FDR helped us every step of the way. Excellent service. I mention FDR to all my friends and family. We didn't have to do anything. FDR took care of all the hard work for us in this process.
Hi Jabaar, thank you for sharing your experience with us. We pride ourselves in making our program as simple as possible for our clients, as we understand they need support and guidance during stressful times.
Reviewed March 1, 2023
I just started the process, but so far I'm very happy with the service. I really hope you can help me. This has been with me so long and I look forward to a clean record with the IRS/FTB and with your help I believe it will happen..
Thank you for sharing your experience with us Marie, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed March 1, 2023
If you're tired of getting those collection agencies calling and your credit report looking horrible then call FDR. I am on a 36 month program and so far a year into this everything is going good. You can go as long as you want or pay more a month and rip that band-aid off quicker. I myself have had bad credit for so long I decided on slow and painful.
Hi Kenneth, it is great to hear that we have been able to provide a solution to your debt, that you are comfortable with and that works best for your and your desired financial goals. Rest assured that as you continue to be consistent and dedicated, you will continue to see great results! Please let us know how we can continue to support you!
Reviewed March 1, 2023
I'm very pleased with your service. I highly recommend it. I was struggling with my debts. Now I have a great outlook that I have the opportunity to work on my responsibility to pay off my debt and have peace of mind. I recommend this program to anybody. Can't wait to finish and get my life back without debt. Thank you Freedom Debt Relief.
Hi Elba, thank you for sharing your journey with us. We are excited to partner with you as you accomplish your financial goals!
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