Freedom Debt Relief Reviews

Seems like there are a lot of hidden fees and they seem to stretch out the settlement process to maximize their banking fees for their parent company. They charge their commission fees based the total debt not what is settled for. They tell you upfront what you want to hear to get you to sign up then keep funneling your funds into a bank account they control.

They made this easy, was glad when I saw the negotiations and the savings. Already will have 3 paid off by March and more on the way. The negotiations they have made have truly been a great reduction in what I owed, I couldn't without them. So worth it. Great decision.

I continue to get phone calls, emails, and letters from my creditors. I am not happy with the negotiations to date, and I was under the impression that you would contact my creditors to let them know that I was working with you. You need to provide some kind of laid out plan that shows which creditor you are going to approach and for how much.

Everyone that I have dealt with treated me like a real person. When I called to request information, they all answered my questions succinctly and politely. They allowed me the time I needed for information. I was never pressured to decide to be a client. If a friend confides in me with similar financial hardships, I would gladly refer them to Freedom DR.

Yes I would recommend Freedom to a friend, this is my second time using Freedom. I fully trust Freedom Debt Relief to help me with my financial difficulties. I see adverse from other companies but I prefer Freedom over anyone else! I am comfortable using Freedom especially since I used them before. They keep me updated on their progress with my creditors so I know how I stand!

FDR is excellent in their concern and help for each person. They have been able to reduce my debt and set my payments at an affordable amount. They have been very easy to contact and very accommodating to me with all my concerns and questions. I have recommended this program to others that are struggling! This was a God send for my family.

Asked about a creditor saying I'm still using credit card. Tore that card up 4 months ago. She resolved it. Very pleased with the results. Every time I call, I receive professional care and respect. Very happy that I joined this company. Will happily encourage others to use this service if they are heavily in debt.

I was at the point where I was considering bankruptcy to get out from underneath debt that had been accumulated between medical bills and credit cards. I'm thankful I found this program because I was able to get out from under everything for less than what I was paying on 2 of my loans that were originally 40% of my total due monthly. I owed more than I was making in a month and had so many old medical bills in collections.

Marcus was amazing at signing me up, however, now that I am signed up... Nothing. No follow up, questions go unanswered. I have not seen as of yet an increase of my credit score. And the bills I really struggle with are not part of the program... So I am not 100% sure I would recommend.

I recommended Josie ** and Ken **. I think Freedom Debt Relief is a great program to help people gain back control of their finances. The process was easy, to the point and I was assisted along the way. The transparency provided by the program provides ease and peace of mind to let you know what challenges come ahead like, annoying call every day and a low credit score. This programs allows for financial discipline and prepares you for when you are financially free.

I must admit I was skeptical about a debt relief program. However, Freedom Debt Relief has shown me that it is possible. I stayed on course by maintaining deposits as scheduled. I was selected for a loan through an agency connected to Freedom Debt Relief. My debt was cut in half with manageable payments.

Updated on 04/10/2024: Yes I feel like they are doing a great job at helping me reduce my debt quickly. Every time I have any questions the agents are very helpful and easy to talk to.. All I have to do is go on the site to check how my debt is being handled. It's all right there. Very simple and easy to navigate through.

I would like to know where we’re at, at times. Otherwise this is a good way to trust in them and you’ll have no worries with things taken care of. Right now from what I can tell it’s going a little slow but it’s getting done. Worrying every day is not healthy besides that they can knock the price down for you considerably.

Freedom Debt Relief has jumped in and has stepped in and offered me debt management skills to pay my debt! They have helped me from step one up until now to get my debt under control. I'm getting my bills paid off in a timely manner. Freedom Debt Relief has took the time to help with any concerns I’ve had. I would highly recommend them. Thanks.

Everything that has to be done goes very smooth and whenever I speak to somebody on the phone very polite and answers everything I ask about. I would recommend this company to everybody because the experience I have with them would be shared to the person I would recommend. Thanks for everything that helps me have a better lifestyle to try to get ahead in life and enjoy more of it.

Everything has been good so far. They settled an account. They take my payment every month on time, which make me very happy. All the agents I have dealt with are very professional. And take good care of me. I am pleased with my service thus far. They keep me informed. Thank you so much for that. I am glad I chose Freedom Debt Relief.

Great company. They keep me updated and I can check information. They help me thru the steps of becoming debt free from my creditors...step by step info is email to make my understanding of the process easier. Thanks to Freedom Debt Relief. I can continue my journey to become debt free..I hope these comments help.

The best thing I ever did to consolidate and pay off my credit cards. Great program. I am kept up to date via emails etc as to my progress. I highly recommend the program to others. I am happy I found this program. Thank you for the help. Thank you.

Our rating and how is it it is for me to get out of debt. I am glad I signed up for the program and I'm hoping it gets me out of debt so I can live a more pleasant life. Thank you so much for letting me sign up cuz I think it's going to work fine.

We’ve had one major settlement and another is scheduled. It’s not fast and it’s stressing watching your credit score plummet but every month has made us more financially secure. The company is very responsive and you can see their efforts. The transparency is wonderful. Every call is answered by someone who treats me with respect and works to resolve my concern. I’m so glad we chose to work with them.

Yes I would recommend this to a friend, and the reason for this is because this company is very helpful, and fair. The guidance y’all give and the way y’all work with us customers is top tier service, y’all are nice, and y’all are trustworthy. Which is why I would recommend this company to my family or friends so they can get an experience like this and the help they need because y’all do good.

They have excellent service and did a great job helping me resolve my debt. They have a wonderful team working and have a quick response and resolve service. They did a great job helping me with 3 legal issues regarding debt. I am very appreciative of this company and would definitely recommend them with debt issues.

These guys are straightforward and jumps on the job soon as you sign up for the program. The process is so easy to do and baby can do it. I would highly recommend this program to those who are overwhelmed credit card debt! I can’t stress enough on how this program is helping me get out of my financial crisis!

I was very impressed with everyone I dealt with. Very professional. Made my finances easier to deal with. I would recommend to anyone with loan or credit card debt that is getting out of hand. I feel pressure off me. I got myself in this mess by not saying no to credit card offers that they send me. I feel I've gotten smarter.

I am pleased with my interaction with Freedom Debt Relief. They have been right there with me during the entire process of paying down my debt and were able to answer all of my questions and help me work through what I didn't understand. I will recommend them to anyone looking for help like they give.

I have been very pleased with the way that my accounts have been handled and settled. I have been kept in the loop as to what is going on with my account each and every month. I am about to be finished with my last account and have told everyone that I know of that needs help about Freedom Debt.

FDR has been a wonderful experience from day 1...ALWAYS looking out for my best interest every time we communicate with one another whether via telephone, or email they serve with a positive demeanor. Their Professionalism is the MAJOR aspect as to why I chose them to handle my affairs. I am TRULY GRATEFUL to have come across them, basically by chance surfing the web, but it has been a sincere pleasure to have them on MY SIDE! I have also recommended them to a good friend as well! TY TY TY FDR!

Make my first payment. I experience very nice people. Very educated. Know what they're doing. Friendly. Teach you all about the program, how long it's gonna take, what they're going to do when you get enough money into your account and they start negotiating the debt with your creditors and you'll be out of debt within 3 years. So I'm very happy and very pleased with the programs so far.

The Start Up with my accounts was exceptional. Very easily explained and Great customer service!!!! Great company to work with and would recommend to Family and Friends. It helped us out of a difficult situation. We liked the options available and the Terms of our agreement. Just started and looks like it is going to be a Great option to get out of debt and back on track for our family.

I really appreciate everything being done to help me out if my mess. It's been a tough time, but look forward to completion. This is something-- unfortunately I could not manage on my own. Through this, I feel like I will have a better outcome when dealing with my debt in the future. Thank you for all you do!

Freedom Debt Relief gave me the opportunity to get my finances back on track. Credit score is important but you don't have to be credit score dependent when you get to save your funds and you no longer have loans and credit cards. Thank you all for your hard work. I'm proud to say, I'm debt free.

Very helpful throughout the process of helping me get rid of my debt. The process has been moving in a faster pace than I first assumed in reaching out to the creditors and coming up with settlements. Very pleased with the results received. I definitely recommend FDR to others if they are also struggling with debt.

Yes I really recommend it. They treat me like family and everything was very easy and understandable. Plus the help to have just one payment instead of 6 it really help me a lot. I already told my son about it and he’s working on it already. Thank you for all your help.

Always answers every question. Never have to wait to talk to someone. Everyone is always nice. Having someone write more than they need to is frustrating. What more can I say. FDR is helping me get out of a tight spot at the right time. Just want it to be over. So my credit score can get back to where it was.

I listed my accounts and the amounts, FDR took on the responsibility of taking care of this. Relieved me of unnecessary stress. All I have to do is be sure my account has the designated amount. When I have extra funds, I make an extra deposit and these funds are applied to the debt balance.

So far I have been pleased on how quickly Freedom Debt Relief has resolved some of my debt. They are quick to respond and answer any questions I have. Also they help on how to upload all paperwork that is needed. As soon as I upload the necessary paperwork Freedom Debt Relief are quick to resolve the settlement.

Excellent service, always keeping me up to date on my status. I get email updates constantly and I have no problem contacting them via phone or mail. Always let me know the status of my debt accounts, everyone is courteous, friendly and helpful. I am very satisfied with the support and response I get on issues of concern.

It's very easy to setup, affordable, and very helpful. I would most certainly, recommend a friend to this company. When I began, this journey of repairing my credit I thought it was just another hoax or false advertising. This company is the real deal, any and everyone who are looking to repair their credit should give Freedom Debt Relief consideration and try.

I'm pleased with the results that Freedom has done so far. No complaints. Customer service has answered my questions and been very helpful. Communication and response quickly taken care of. Adjustment on service fee I asked for help to lower to pay increases cost of living expense. Updated Information timely passed to me to know where we stand on the debt well taken. Thank you.

I have had a pending payoff for a loan for at least 4 months now. I have had to step in to take care of the issue. I am not happy I had to intervene. Why help with an outstanding debt if you can not resolve it within a month?

They always take care and answer my question right away and get feedback right away. Also received what's going on with my case and creditors. Looking forward for early payoff and clear my records and be on the right track on my credits. Be mindful next time. Thank you for helping me on this case of mine.

Doing a great job with my debt and keeping me updated on what I need to know about my current situation with my credit issues and my way out of debt. Great staff. Very knowledgeable about my situation. Very happy to work with them.

My experience with Freedom Debt Relief has been nothing but excellent. The customer service is great, the time it takes to negotiate a debt and help you become debt free is fantastic. The whole organization is top of the line and I am very excited to finally feel relief from my debt in the future.

I am very pleased with the outcome of my debt solution. Freedom Debt Relief Is an amazing company to work with. We were 10,000 dollars in debt and now we are seeing a vast improvement over our debt solution with Freedom Debt Relief program. If you need a debt solution Freedom Debt Relief Is the company for you.

I have been with Freedom Debt Relief now since July. I call at least once a month. They cannot seem to fix my problem. I cannot see my dashboard. I cannot interact with anything. Very, very frustrating experience so far. They can see all of my information, but I cannot. I cannot interact or do anything.

I am so happy with the way my account is being handled. I’m not stressed out like I was before I went with Freedom Debt. If having a chance I would recommend this to anyone who are drowning in debt & feel there’s no way out. Every time I have called with questions, they have been answered in a friendly manner.

Very understanding, cooperative, and supportive during this difficult time to get my debts in order. I would recommend to anyone who is in financial debt like I was. From my first call to all my customer service calls, all reps are very respectful. It's a great feeling to know they will call and speak with my creditors and resolve any questions or problems I may have.

I were so much in debt until I stumble upon this program and they really do help you to get yourself back into handling your own debt as I must stay out of debt. It’s basically up to you to keep your word and do what you suppose to do by paying your service for them to debt free you. That’s it.

Great job consolidating my debt I just started but was paying over 1100 every 2 weeks now I'm paying way less... I would recommend Freedom Relief to everyone that needs help... Great job and great debt consolidation...I'm very pleased.. If I had to do it again I would reach out to freedom debt relief..

The agent was very helpful and kind. The agent was very kind and explained all avenues I could take to resolve my debt. I am very pleased with the avenue the agent helped me to decide to take to pay off my debts. I have recommended Freedom Debt Relief to my friends who are in the same situation I am. Thank you Freedom Debt Relief for all your help.

Updated on 7/27/2024: I am satisfied with the settlements, and updates to my account. However, I wish when I asked a question regarding my payments, I would get an answer. I asked how much of my deposit goes toward my bills, and she avoided the answer. I hate that. Can you give your customer service people more training regarding responding to answers?

I am not happy with the agreements you have made with my creditors. You ruined my credit with promises that were never fulfilled. I should have never went with Freedom. The fees that were paid to Freedom and the amounts you settled for, I would have been better off just paying my bills and not having my credit ruined. You also told me that when a credit was resolved it would be treated as if I paid off the loan. It turns out that was a lie because Lowe’s has it in my credit score that I settled for a lesser amount.

I wish it was easier in my circumstances to pay the amount that I was set up to pay but it’s not. It’s being very difficult to pay the 618 with the other debts that I have. But every time I call to reduce the amount they’re always very kind and considerate, I hope to get on track. I should say we my husband and I hope to get on track soon.

For a year I was so depressed ain’t pay my credit card, and couldn’t sleep at night till I found Freedom. Freedom Debt Relief offered reasonable payment so I can manage my monthly expenses in my hardship. Now I can rest assure because Freedom debt relief help me out my problem. Thank you Freedom Debt relief.

It all seems great. However, it is confusing at times. I understand that creditors will continue to call and harass/pressure me to make payments or to participate in a "plan" they have to get back on track. But the confusion I get is when I get an email from FDR stating they found other debts that can be added to my plan. These other debts are/ supposed to be already included. I submitted both my wife's and my credit report when I enrolled and was quoted a fixed monthly payment which was based and included on the debt listed on our credit report.

We are so please with the FDR program. It has taken a very awful situation and made life bearable again. They were compassionate and really cared about our situation. Life threw us a giant curve and we had no idea how to handle the problem. Thankfully we were able to find FDR on the internet. Liked the reviews and decided to call to see if they could help. Thank goodness they did help. Thank you Freedom Debt Relief!

Freedom Debt Relief has been a big help. The staff is very friendly and explained the process so I understood what was going to happen. If I have any questions they are there to answer. They have settled some of my debt and inform me every step of the way. I would highly recommend.

Did not fully understand what this program entitled in the beginning when I signed up. I was under the impression that it was a debt consolidation, but it hurt my credit and was not aware of the “program fees” when I originally signed up. I had to take the initiative to a call customer service more than a handful of times in order to have accounts closed and still received push back about closing them. Not until I requested to pull money out and negotiate close account on my own did Freedom Debt Relief take the necessary steps to close out accounts. I have moneys remaining from negotiation accounts being closed and still waiting for moneys to be given back to me. I will have to call customer service again to check status of remaining moneys.

I am slowly seeing my score go up little by little each month, I have been working with Freedom Debt Relief about a year now and they have helped me stay on schedule with my payments and settles with the debt collection agencies. I’m staying consistent with making my payments and just being patient.

Best move I ever made for debt resolution. I was financially stable until my husband had two strokes months apart and was unable to work. Things just spiraled from that point. Freedom Debt understood my situation and did not judge. They offered help and relieved my stress and sleepless nights. I would highly recommend them.

The program works quickly with settling debt, however just like with any debt relief program a large portion of your dedicated account goes to their processing fees vs paying off the debt. It takes several installments to actually pay off the debt. You have to put extra money into the account to help pay the debts back vs the money actually going straight to the creditors. So Freedom Debt Relief in the long run receives more of a percentage of money. Hence why it takes you almost 5 yrs to actually pay off the debt. I had a debt of 1400. It was settled for 56% but their processing fee was 750 that was taken from my dedicated account. Then I’m make monthly installments of 68 bucks to the company. Why is the settlement fee way more than the settlement amount. I understand this is a business and they have to make a profit but this is preying on people who just want to get their debts paid but can’t get a loan to pay it all off.

I'm so glad I chose FDR. So far the debts are dwindling down. I'm glad things are slowly getting better each and every day. I would recommend FDR to anyone that is having debt issues. I wish I could add more funds to the account but I'm working 2 jobs as it is now.

From time I was accepted by Freedom Debt there was always an employee who could answer all my questions. Any staff I communicated with were great. Professional and knowledgeable and patience to take me thru this financial mess I was in.. 5 years was long time but at very end of it, never missed a payment . My credit score has hit the mid 700s. Thanks to anyone I have been in contact with. Would recommend Freedom Debt. Bailed me out.

Not knowing where to start, Freedom explained how to get back on track, clearly and easily. They have answered all my questions and been very upfront with me. It is nice to have someone watching your back. Freedom has made it easy to catch up and in a timely manner.

FDR has been great for settling with my credit card debt. Also very informative. Has kept me informed. Anyone I have spoken to has been very knowledgeable and helpful. I will tell all of my friends about FDR and how they are helping me to get out of debt for good. No more credit card debt for me.

Got two paid. Two more to go. Still waiting on the other two. Hope they will be done soon. Very pleased will the progress. Paying them off in thirty six months or less. The bills left are less than what has been handled. Working on the bills and not adding anymore. Thanks for the help.

The first person that I talked to was Linda. Linda referred me to Jeremiah ** and he helped me and walked me through the enrollment process and went over the contract and I signed on. He explained to me about the dashboard and wanted the documentation of some of debts. He was cordial and professional.

Super knowledgeable and helpful. The people I have talked with seemed genuinely concerned about my financial situation and explained how they would be able to help me save money and help alleviate my interest payments. Setting up my account was easy and I can see where my money is going. I would recommend anyone who has high usage of their credit cards to take advantage of this process to help you save money. You can see your dedicated account with your money in it.

Freedom Debt Relief has been informative and they negotiated lower payments, and are getting me out of debt. I can rest a little easier knowing my creditors are paid off, and I'm not going to get anymore calls from them. I would recommend them to anybody who needs to get out of debt.

Don’t know anyone at this time. Thank you, for the work you’ve assisted me with. Great service. Just wish it was a tad bit faster in getting creditors to stop calling. It really is the toughest during the waiting time to hear that the debt has been settled. I think I’m done, thank you once again.

They really take the stress from you. You don’t have to really worry about anything. Just make your payment on time. It happens so fast. I will be finished with my debt and will be through in January. I am free of debt. The customer service is amazing. They stay on top of things. They handle your business well. Thank you, Freedom Debt.

So far this program has been an excellent choice. I am looking forward to resolving my debt. Everyone I have spoken with has been professional and very courteous. They have walked me through the program and answered any questions.

They are upfront about their settlement fee... but then there's also the $10/mo maintenance fee plus $10 per settlement per month for 2-day mailing to send the credit companies their pay each month. It's annoying that they're nickel and diming you after already getting their huge settlement fees. With that being said, they do what they say they're going to. They settle your accounts at a (mostly) big discount and help you work towards eliminated your debt altogether. I just can't wait to get through these next 3 years.

I’m grateful every day to have found this company. The program information is understandable and complete. I am able to access my information easily and I can make adjustments to my account easily without feeling guilty. Every person I’ve talked to is professional, knowledgeable, and compassionate. With your assistance, Going through our court system was made less stressful and confusing. Thanks to all of you.

Initially I was quoted at 4 years to graduate and now it's going to be over 5. At the end a law group was brought in to help and would never call me back and didn't listen to my concerns and my final acct was settled very unsatisfactory. I was so hoping to be done before 5 years.

Credit score has gotten worse, not better in any way. Other than not being harassed by creditors, not sure the benefit of this program. Communication is very hands off once you have someone's money - customer service is awful - different answer depending on who you speak with - very rude people as well.

Everything was explained well and often! I am very detailed and ask a ton of questions, before I made my decision I had at least 5 separate calls with FDR and never felt pressured or received any kind a push to start before I was comfortable. Any and all questions are answered immediately! I am ALWAYS able to reach a live person and the entire customer experience is beyond anything I could have dreamed!

Great customer service. One time for me. Like the response to my question. Will recommend to friends and family. Like the experience and service. Hope to graduate soon and be get free. This experience makes me never go through it again. My wife is happy and so grateful for the opportunity to clear my name with my creditors and hope that they understand the cost of living this year took me over the edge. Hopefully things will be better in the future and I will be better prepared for all things that I need to do in order to stop overcharging, and learning from that. Thank you for all the wonderful people at Freedom for helping me through these trying times. Thank you. Good night night.

Very good so far. Everyone I have spoken with has been helpful. Emails provide me with the information I need and are extremely helpful. I like the email as how to handle creditor call, what to say and what not to say as sometimes I get frustrated with calls and say the wrong thing. I have done that with spam calls.

Updated on 02/29/2024: your way of strategic offers works great for your company but for me the waiting kills me. While we wait the debt or what I owe, keeps adding up. Of what I negotiated for with you now it's from $150 to $200 more. That means that at the time of your negotiation with the company I in the hole for waiting so much. Small debt should be resolved first in order to have less companies to work with at the end and this way saving more money.

This program has helped me resolve my credit issues in a timely manner, along with helping build back my credit. Very helpful staff and accessible when I needed them. Made it easy for me to understand and set a realistic plan in motion to be attainable. If you're considering a company to help in your financial need please give Freedom a chance. Highly recommend!!

The agents have a thorough knowledge as to how to get me out of debt. The representatives are very courteous and answer all questions with a positive end result for their clients. I would highly recommend Freedom Debt Relief to anyone who is trying to get out of debt. The reps are available during regular business hours Monday Thru Friday. FDR has low fees and the combined accounts a person wants to clean up results in a low monthly payment. This is an excellent choice for anyone.

I never believed in paying someone to get out of debt. That was until I was over my head credit cards. I couldn't be happier with that the progress that's has been made in 15 months. I would recommend this service product to anyone. I couldn't be happier with my decision.

I really appreciate the attention I’m getting. It makes me feel less afraid knowing everyone I’ve spoken to is very kind and knowledgeable, reassuring. All the emails letting me know what to expect and what I should do it helps so much. This is a very scary time for me but everyone at FDR so far has been wonderful.

The process to sign up is fairly easy. There's an associate who will help you every step of the way. This takes the stress out of having to do it alone. There's several options to choose from, so depending on what you can afford monthly you could be completely finished with the program in as little as 24 months. I recommend giving the program a try.

I’ve emailed my person, sent an email through my portal and no one ever gets back to me, I had to go to live chat to get help after 3 attempts to reach someone for help went unanswered. Not a good feeling being I just signed up. I’m not as confident as I was in the beginning.

It has been 9 months and still have revolving 3 accounts still need to be settle when I was told that within 6 months all the accounts should be settled and starting to rebuild my credit. It doesn’t seem to be any urgency to get all these accounts taken care of.

Very happy with the settlements and how they moving. The savings is incredible. I am confused about the fees collected monthly. Seems excessive so you really cannot build money to pay creditors. You literally need to make a one deposit periodically to build up funding. I myself do not have extra.

I am please with Freedom Debt Relief because they not only help me with keeping me on track, they are helping rebuilding my credit and understanding the value of credit, therefore I would gladly recommend friends and family. I will be graduating in two months and just very happy about it. Thank you freedom debt relief for your encouraging program.

They don’t listen or even try to help with an issue. Two problems: 1. I’ve asked in several emails to change the address of my hospital bill. 2. I’ve begged to beg and pay this bill NOW. IT'S RIDICULOUS. It’s MY money. I am looking for another debt solution company.

I have been very pleased with the debt relief program. Communication is great. Watching the debts decreasing and paid off has relieved a great deal of stress from my life. Thank you for your courteous service. I will gladly recommend Freedom Debt Relief to others who are seeking help. The Dashboard is extremely helpful and easy to navigate. Any questions I have had has been answered just from reading the information or viewing the videos.

This program was very helpful and made me less stressed about my debt and guided me towards and through my financial goals. The people were super supportive and friendly and made it easy for me to understand what was happening in the process. The website is easy to read and use and at any time you don’t understand you can email or call them.

It was showing my debt amount and the company who I owe 46000.00 to has charged it off so I will have to pay tax on it this year. There was no place to explain my situation and issue with my debt. If they would add to the questions," What is your main reason for contacting us today" and have several people to help with those types of situations.

Updated on 6/27/2024: Easy process. Down to 2 more accounts. Started with 6 last September and will be done by 2027 or sooner. Would refer friends for sure. Only thing I did not like was the pushy people that contacted us about a loan to complete program. They tried to talk over me and would not listen. Very pushy.

I told you I didn't want to pay the $331 dollar debt as I never bought anything. They charged me $75.00 to give me a credit card. I refused the card. That $75 ballooned to $331. They are thieves. I told you I don't want to settle old debt. You keep presenting me with 20 year old debt. I would get good jobs and then lose them. Get laid off. Lost 2 cars. I'm 72 years old on social security. NO OLD DEBT.

I still don’t understand why you are still charging $195 for each settlement after each settlement has been reached! It was explained to me that it was for each settlement. Also the website is hard to use. I cannot find what I am looking for most of the time so I go there a lot less often.

Updated on 08/13/2024: I received 2 letters stating legal action; I shared with account rep at FDR and Customer Service advised not to worry about stated when legal action occurs to call. I tried to contact many times. Rep's name is Bryant at **. I had left over 10 (probably more) voicemail messages and not a single call back. I AM VERY DISAPPOINTED! Discover with over a 7K Balance!! Can I please get a call back?!?? My cell is ** or my direct line at work is **. Thank you!

I don't usually write recommendations or reviews, but I had to this time. Not only was it easy, the staff was friendly and willing to explain and help along the way. Great experience. Would definitely recommend to a friend.

It’s a nice experience with Freedom. They have settled two of my cards within two months. I’m fully satisfied with the service. I hope all my cards will be settled soon. One more thing which I like most is they always keep you updated on your account, in the end I must say that, I did not do any mistake to choose Freedom Debt Relief.

Very happy with the communication and progress status. Affordable peace of mind and I would definitely have recommended this service to friends and family looking to reconcile their debts. I can't wait to be fully free of any debts occurred in these uncertain times. I am so happy to have come across this service in my time of need and am dedicated to closing all outstanding accounts.

I will first start out by saying that I am pleased with the progress and it was a little scary at first as my credit score dropped tremendously. With time and patience with Freedom the program is actually helping me pay off old debts. I have been with the program for a little over a year and I have paid off few debts and my credit score has increased and I am pleased with the progress. The only mishaps is if you don’t have your credit report in front of you when they send over approval for negotiations it’s hard to determined if the account belongs to you or not when the creditors hassle the account. Just think they need to be able to provide more details when it comes to that. But overall it is a great program!

It’s a blessing to have you guys find a settlement for me and my future with these debts! Thank you so much FDR, with the plans I have for this debt consolidation to come to past is a blessing in itself. Thank you so much Freedom Debt Relief.

I have had and are presently having great experience with FDR (Freedom Debt Relief). I am so thankful that this program is available to help people who need it. Thank you so much and please keep up the good work that you and all employees at FDR are doing. Without you I'm not sure where I would be financially. You have literally kept me from Bankruptcy. God Bless you all.

It looks dark at the very beginning, but turns out brighter than it was before. I would truly recommend for anyone fighting credit card debt. Excellent customer service, and always available throughout your journey. Cheaper monthly payments than your credit card payments, with ending results. You can actually see more of your money while your debt is being resolved. Glad I found them when I did.

As a customer, I’m given the opportunity to recognize each of the process, which FDR has provided about my situation. And engage whatever I must do as the customer to ask and proceed each step to be encouraged and be debt free. Eventually, every process, allows me to question and get vital feedback from FDR.

Freedom Debt Relief is awesome. I was finally able to take some stress away with their help. They were very clear with every step and any time I've had a question, they will answer it as soon as they can. Even though I have never met them, I feel like they're beside me every step of the way.

The fact that I have been under plenty of financial stress and trying to be afloat and knowing that FDR has been there for me before and at present moment is what makes me feel grateful with God. Thank you so much go being there for me when I thought I was going to fall deep in more debt. This life does not have valence BUT I thank first JEHOVAH and then FDR that it is helping me to get there.

I am so very pleased with this company. When I first spoke to someone about the program I was amazed at how willing he was to help me. Took his time to make sure I understood everything involved. So far I have had a great experience with Freedom. I am very happy I decided to let them help me.

Even though I have not yet get the settlement, I have confidence that I will be able to pay my debt in less time. Also I will be less stressed about keeping up with my payments. And at the end I will be also good with my credit record. I highly recommend the debt relief program.

They've always been very knowledgeable, and polite. If I had a question, it was quick to resolve my question. They said it was gonna take the better part of four years, which it did. It's just about done now. But I'm not much for this client dashboard. I'm an old man and on disability. I'm not good on tablets or computers. Freedom Debt Relief has worked with me very nicely and they've helped me a great deal. They saved me some money.

I am working with Freedom Debt Relief and my experience has been very good. They were all very understanding and explained the program very well. I'm almost complete with the program.

Whoever I talked with the last time to remove a payment that I scheduled by to cover a missed payment but I wasn’t going to make the payment really didn’t listen to what I was trying to say so finally after talking for 10 minutes she finally did what I asked her to do.

Really good program, customer service is always there for you! Staff is really prepared for any questions you have. It is a good relief that someone else is helping you with your financial debts, walking through debt free. At first, I was scared that this program will not help me at all, but they demonstrate me that with patience you can achieve your goals! I tremendously recommend FDR.

I would definitely run away from this company. I used to the settle debt that I could have settled myself for a lot less. When you call in you get a different story (the main one being, give it 30 more days). I graduated their program and paid everything early. Here I am a year later, and American Express still has a balance, and still has a judgment against me.

Done with one of two needed to get the second one restructured. Just need the second loan restructured because the first one has done. Once the second one is restructured I will feel much better and I can relax a little once the pressure is gone. So I'm waiting on the email that says the second loan has been restructured.

I highly recommend this company. They are doing great in helping me with all the debt that I have. My payment to them monthly is a fair amount and I have never been pushed to increase my payment amount. If you are in serious debt and need to get out from under I definitely encourage you to get with Freedom Debt Relief because they are always there for you.

Good process. Rep took info and started working on the process. Grateful for the help. Thank you for your help through this process. I look forward to celebrate by the end of this. During tough times it's great to know there are options to help us online. I have been searching for a reputable company.

This company provides good information on the whole process and does a great job keeping you informed as you move through one stage of the program to the next. I already have my be debt in the process of being paid off and looking forward to when the rest of my debts are taken care of.

I was very surprised at how quickly my first settlement came. Very easy to follow this program. My advisor was very clear about how everything works. A huge amount of stress has been taken off of my shoulders because of this program. If you are considering this program, go ahead with it! You will not be disappointed.

So far everything is going ok, but I been having a lot call from credit cards everyday. I wonder when you at least start communicated to credit card companies before going to collection. I wonder if I answer the call from credit cards or collectors and talk to them they need communicate with you guys, let me know if that will be the correct approach.

So far things have gone smoothly and quicker than I thought. I’m less stressed since Freedom Debt Relief started taking control of my debt. They were very nice and easy to talk to. They are doing what they said they would and I appreciate them very much. I would definitely recommend them because they are true to their word. Thank you.

Having FDR working on helping me erase my debts has given me much peace of mind. Trying to tackle paying off your debts on your own gets quite confusing and difficult. The ease of just making one payment takes a lot of stress off your mind.. I'm quite happy I found FDR.

I felt with Gregory, he was very helpful at the start. He told me to text him at the number he gave me if I had any questions. I have done so a few times but have yet to hear from him! Would like a little better correspondence between my representative and me! I have done everything that is required by them up to this point.

When I started the program I was very skeptical about doing it. Mainly because I everything I had to do to ensure that this program would work like they told me. It will make you very anxious waiting on that first settlement but once you hit the first you will get a relief like a weight was lifted off of you, after that it's all downhill from there.

Updated on 02/28/2024: I’m happy with my experience. They keep you informed every step of the process. I’m amazed at the results and how fast they are getting my debt resolved. They email you or text you with each step they’re at. It seems that they are ahead of the timeline that they originally gave me when I first started with them.

FDR has given me so much peace of mind and hope that things will get better for me, thank you for the road map to get out of the wilderness I had been trying to get out on my own, which at many times I felt it as lost in a maze. Once again Thank you for the amazing job on your negotiations and settlements done in my behalf.

The rep explained it very well when we went through the program. The only thing I'm concerned about is, after that, that was about the only thing I ever heard. I never got periodic contact to let me know what the status was. Plus, I took one month more than I should have. I'm finished with it as far as I know. Other than the extra payment they took and not having any contact with them, it's shoddy.

My representative was knowledgeable about the program and offered options to help me make a good decision for consolidating my debt and worked with me on monthly payments that fit within my budget and gave me the estimated time frame for completing my program.

We're doing the debt relief. But I'm having trouble with Freedom right now. They don't let me speak beyond a clerk or whatever they call those people that answer the phones. There's no customer support at all from the management level. But from the people that answer the phones, they've been fine. They can only go so far though. When I request to speak to a supervisor, that never happens. As far as dealing with the payments, I didn't see any issues there. As far as negotiating the payment, it was a lot of my input. The problem arose down the road when I had questions about the allocation of funds.

Adam was very informative and made sure I understood this process. He guided me through the dashboard and answered all questions. He thoroughly explained the negotiation process. He was very polite and professional. I found that Freedom Debt Relief was rated number one in Forbes and Consumer Reports before selecting FDR.

Every associate I have spoken to since enrolling in the program has been professional, friendly, and non judgemental. Your company customer is great! I would definitely refer anyone in a situation as mine to Freedom Debt Relief.

My experience has been smooth thus far. Reps easy to talk with and knowledgeable. I look forward to continuing the journey with FDR and returning to my financial freedom goals. Working with them, they understood the importance of second chances or extenuating circumstances. Sometimes things happen beyond your control and you are looked upon negatively. Health can sometimes lead to failure to make decisions and payments, but you should not be penalized for this. FDR allows you to regain control and take back control.

Removing the stress and frustration of the mounting interest on my cards has been incredible. Knowing I am going to pay off my debt and have a chance to move on with my life is a feeling that I didn't think was possible. I am grateful I found Freedom Debt Relief.

Professional, engaging, supportive representatives. Clear, precise and detailed responses to various inquiries about the program organization. Easy assistance in modifying plan deduction as well as immediate calculation regarding change in graduation date due to plan deduction increase. Consistently available to address client concerns. Lastly, Freedom intervention and negotiation were unexpectedly prompt regarding my largest creditor.

Very excellent customer service. I was concerned with my account being with Figure being tied to my mortgage being a home equity loan but customer service researched and reported it is a unsecure loan to allow me to include this in my FDR account. I initially checked on a loan and customer service assisted me with different options to make the best choice to meet my needs.

Very satisfied with everything they did for me. I was literally drowning in debt from the loss of income. I know feel all the weight is off of my shoulders and can be happy again. Debt is depressing. Call them for instant relief, you won't be sorry. They can help!

I couldn’t ask for better as far as debt relief goes through FDR. They have helped me out tremendously and I’m hoping to get rid of my overall debt. I was drowning in debt before FDR came into my life with their program. I am able to afford a monthly rate.

Would recommend this service to a friend. I'm very satisfied with the results that I have seen. Was struggling with bills and they are helping us out. So glad I contacted the Freedom Debt Relief about our finances. Thank you very much. Would like to thank Thomas ** and Anthony for being so kind to us.

I was given incorrect information twice from the same customer service rep. I was told that creditor negotiations would start after the first deposit into my acct, but actually, this does not happen until 'enough money' is built up in my acct. Please make sure the reps are giving potential customers correct information. Thank you.

Everyone is friendly that is what makes this program more special. We all need help and with help makes everything better. I am thankful for this program because nowadays it takes money to have freedom. So I would tell everyone who is ever going thru any hardship there are solutions out there just gotta know where to go. Freedom Debt Relief is a place where everyone is helpful in their own ways. To have a good company you gotta have good employees who seeks to help as much as they can.

So far so good with this company I started with couple months ago. No complaints. They were professional and polite when getting my info, and got me set up quickly, with a savings from my previous company. They send me notices when they will be taking most of my money, so very helpful.

Settlements are going well....Just concerned with THE FNBO account possibly going to court....Would like to see its priority moved up ....Made extra deposits so money was available to settle this account....Will make more extra deposits when I receive my tax return....Otherwise I am happy with the result so far....Plan on trying to have all settlements completed by end of 2024.

Excellent help to get on top of your debts; I had a lot of help when the covid 19 was affecting everybody, I will recommend your services to anybody that need some help with their payments; this is the kind of services that people in debt needs; if I need your services again I will ask for it, I hope not..

Wasn't completely explained how & when credit rating will again begin to improve...Thought it would improve immediately as deals and agreements were negotiated with all my creditors...Not the case, as I have recently found out..my credit rating was in the mid 700's & I didn't mind taking a temporary hit...But for the full 4 years, then to have to build it up again afterwards, I would have never done this had I fully understood that to be the case

This program has given me a sense of relief when it comes to my debt. It just absolutely had gotten out of control, but thanks to the program, I finally feel like I have a handle of my finances and have taken back control of my life. Freedom Debt Relief has been a blessing.

This program has helped me so much and I’m working my way out of debt! The customer service is outstanding, the client dashboard is easy to navigate and the program is easy to follow. From my start to now FDR is always reaching out to inform me of upcoming negotiations and sending me information to read on each step of the process. Would recommend this to anyone who is struggling to work through debt.

I think that I am a bit disappointed with the program as settlements are coming slowly. Since signing up I have been hit with health issues and expenses that add to my feelings of drowning. We could not forsee this so I am trying to be patient. Probably saying two down and off my list is a good place to be. I just so badly want to be out of debt.

FDR has been more than helpful in resolving my debt and much faster than I thought. It’s been a great experience! I would recommend it to anyone who is having trouble resolving their debt or has high interest on their debt. If you’re worried about credit rating, your credit rating will go down at first but then it gradually begins to increase to a reasonable rate.

Freedom Debt Relief started out by helping me then totally dropped the ball. They sent me a letter congratulating me for graduating from their program with all credit card debts settled. This was a lie. Evidently the Capital One credit card settlement was broken because FDR was short about $500 on the amount agreed upon for settlement. I received this information from Capital One. So over $8000 has been delinquent in this card for the last 3 years and I had no idea. Obviously this has had a negative impact on my credit score. FDR admits they were short the $500 but refuses to reach out to Capital One to fix it. They say that I have to get documentation from Capital One to show there is still a balance on that card. Capital One refuses to give me that information in writing to forward to FDR.

Freedom Debt Relief is an excellent organization. They are knowledgeable and professional. They gave me peace of mind at a time when I really needed it. I would definitely recommend them to anyone needing help. They are always willing to help and never make you feel less important as a consumer. They are prompt in obtaining settlements for you.