Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 20 Reviews 3435 - 3635
    Verified purchase
    TechPricePunctuality & SpeedTransparency

    Reviewed Dec. 18, 2023

    Updated on 02/29/2024: your way of strategic offers works great for your company but for me the waiting kills me. While we wait the debt or what I owe, keeps adding up. Of what I negotiated for with you now it's from $150 to $200 more. That means that at the time of your negotiation with the company I in the hole for waiting so much. Small debt should be resolved first in order to have less companies to work with at the end and this way saving more money.

    Original Review: Well as I have seen it is waiting to negotiate is accumulate more charges and those extra charges are not negotiated only the balance.. It's a great savings but it could be more.. The way I see it the balance that should be negotiated is the first balance not the second that has more charges. The accumulated charges can range to over one dollars more than what your contracted balance was in the beginning.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Edmundo, thank you for your feedback. Our goal is to save you as much as we can and help you pay off your debt settlements faster, than you would, if you paid your creditors directly. We understand it can be discouraging to watch interest accumulate and increase your debt balance, but rest assured that we will only present you with the best settlement offers that we can negotiate for you. Please let us now how we can continue to support you.

    Verified purchase
    Staff

    Reviewed Dec. 18, 2023

    This program has helped me resolve my credit issues in a timely manner, along with helping build back my credit. Very helpful staff and accessible when I needed them. Made it easy for me to understand and set a realistic plan in motion to be attainable. If you're considering a company to help in your financial need please give Freedom a chance. Highly recommend!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lorraine, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

    Verified purchase
    StaffBilling

    Reviewed Dec. 18, 2023

    The agents have a thorough knowledge as to how to get me out of debt. The representatives are very courteous and answer all questions with a positive end result for their clients. I would highly recommend Freedom Debt Relief to anyone who is trying to get out of debt. The reps are available during regular business hours Monday Thru Friday. FDR has low fees and the combined accounts a person wants to clean up results in a low monthly payment. This is an excellent choice for anyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Charles, it's wonderful to hear that you're finding the entire process with us to be positive and that our staff members have been friendly and supportive. Feeling at ease and having the confidence that your debt is being handled professionally and promptly is our goal!

    Verified purchase
    Billing

    Reviewed Dec. 17, 2023

    I never believed in paying someone to get out of debt. That was until I was over my head credit cards. I couldn't be happier with that the progress that's has been made in 15 months. I would recommend this service product to anyone. I couldn't be happier with my decision.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kimberly, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 16, 2023

    I really appreciate the attention I’m getting. It makes me feel less afraid knowing everyone I’ve spoken to is very kind and knowledgeable, reassuring. All the emails letting me know what to expect and what I should do it helps so much. This is a very scary time for me but everyone at FDR so far has been wonderful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gracie, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed Dec. 16, 2023

    The process to sign up is fairly easy. There's an associate who will help you every step of the way. This takes the stress out of having to do it alone. There's several options to choose from, so depending on what you can afford monthly you could be completely finished with the program in as little as 24 months. I recommend giving the program a try.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rhonda, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 16, 2023

    I’ve emailed my person, sent an email through my portal and no one ever gets back to me, I had to go to live chat to get help after 3 attempts to reach someone for help went unanswered. Not a good feeling being I just signed up. I’m not as confident as I was in the beginning.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Valerie, we are sorry to hear that there has been a delay in response time to your requests. Our customer service team is available by phone 7 days a week. An account specialist will be reaching out to address your requests.

    Verified purchase
    Staff

    Reviewed Dec. 15, 2023

    It has been 9 months and still have revolving 3 accounts still need to be settle when I was told that within 6 months all the accounts should be settled and starting to rebuild my credit. It doesn’t seem to be any urgency to get all these accounts taken care of.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Isidore, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to discuss the status of your program.

    Verified purchase

    Reviewed Dec. 15, 2023

    Very happy with the settlements and how they moving. The savings is incredible. I am confused about the fees collected monthly. Seems excessive so you really cannot build money to pay creditors. You literally need to make a one deposit periodically to build up funding. I myself do not have extra.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Victoria, thank you for taking the time to share your experience with us. We would be happy to speak with you and thoroughly explain settlement fees with you. Please be on the look out for communication from us.

    Verified purchase
    Staff

    Reviewed Dec. 15, 2023

    I am please with Freedom Debt Relief because they not only help me with keeping me on track, they are helping rebuilding my credit and understanding the value of credit, therefore I would gladly recommend friends and family. I will be graduating in two months and just very happy about it. Thank you freedom debt relief for your encouraging program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gloe, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 15, 2023

    They don’t listen or even try to help with an issue. Two problems: 1. I’ve asked in several emails to change the address of my hospital bill. 2. I’ve begged to beg and pay this bill NOW. IT'S RIDICULOUS. It’s MY money. I am looking for another debt solution company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Barbara, we are sorry to hear that you feel like you are not being heard. An account specialist will be reaching out to address your requests.

    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed Dec. 15, 2023

    I have been very pleased with the debt relief program. Communication is great. Watching the debts decreasing and paid off has relieved a great deal of stress from my life. Thank you for your courteous service. I will gladly recommend Freedom Debt Relief to others who are seeking help. The Dashboard is extremely helpful and easy to navigate. Any questions I have had has been answered just from reading the information or viewing the videos.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Deborah, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free! We are happy to hear about your progress!

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Dec. 15, 2023

    This program was very helpful and made me less stressed about my debt and guided me towards and through my financial goals. The people were super supportive and friendly and made it easy for me to understand what was happening in the process. The website is easy to read and use and at any time you don’t understand you can email or call them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kylie, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

    PriceStaff

    Reviewed Dec. 15, 2023

    It was showing my debt amount and the company who I owe 46000.00 to has charged it off so I will have to pay tax on it this year. There was no place to explain my situation and issue with my debt. If they would add to the questions," What is your main reason for contacting us today" and have several people to help with those types of situations.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christy, thank you for your feedback. An account specialist will be reaching out to address what is happening with your account.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessTransparency

    Reviewed Dec. 15, 2023

    Updated on 6/27/2024: Easy process. Down to 2 more accounts. Started with 6 last September and will be done by 2027 or sooner. Would refer friends for sure. Only thing I did not like was the pushy people that contacted us about a loan to complete program. They tried to talk over me and would not listen. Very pushy.

    Original review: I started the program in September and had my 1st settlement in November, so far Freedom Debt has done exactly what they promised me ..I am very happy so far with the service I am receiving and can not wait for the second settlement and to have all credit card debt paid off and service is great. Anytime I call I have a short wait and someone is helping me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Randolph, it is great to hear that you have approved your first settlement this early on! Keep up the hard work!

    Verified purchase
    PriceBilling

    Reviewed Dec. 14, 2023

    I told you I didn't want to pay the $331 dollar debt as I never bought anything. They charged me $75.00 to give me a credit card. I refused the card. That $75 ballooned to $331. They are thieves. I told you I don't want to settle old debt. You keep presenting me with 20 year old debt. I would get good jobs and then lose them. Get laid off. Lost 2 cars. I'm 72 years old on social security. NO OLD DEBT.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Frank, thank you for bringing this to our attention. We only have access to debts that are listed on your credit report. An account specialist will be reaching out to address your concerns.

    Verified purchase
    PriceOnline & AppStaffEase of Use

    Reviewed Dec. 14, 2023

    I still don’t understand why you are still charging $195 for each settlement after each settlement has been reached! It was explained to me that it was for each settlement. Also the website is hard to use. I cannot find what I am looking for most of the time so I go there a lot less often.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sharon, thank you for your feedback. An account specialist will be reaching out to discuss settlement fees and schedules with you.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 14, 2023

    Updated on 08/13/2024: I received 2 letters stating legal action; I shared with account rep at FDR and Customer Service advised not to worry about stated when legal action occurs to call. I tried to contact many times. Rep's name is Bryant at **. I had left over 10 (probably more) voicemail messages and not a single call back. I AM VERY DISAPPOINTED! Discover with over a 7K Balance!! Can I please get a call back?!?? My cell is ** or my direct line at work is **. Thank you!

    Original: My representative's name is Bryant and he is very knowledgeable about the process; I'm very pleased that he is taking care of this for me! He is also very kind to me in telling me how to submit the documentation. I just can't thank him enough, what a rep you have in him. KUDO'S to Bryant! I can't thank him enough!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amy, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

    Verified purchase
    Staff

    Reviewed Dec. 14, 2023

    I don't usually write recommendations or reviews, but I had to this time. Not only was it easy, the staff was friendly and willing to explain and help along the way. Great experience. Would definitely recommend to a friend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Transparency

    Reviewed Dec. 14, 2023

    It’s a nice experience with Freedom. They have settled two of my cards within two months. I’m fully satisfied with the service. I hope all my cards will be settled soon. One more thing which I like most is they always keep you updated on your account, in the end I must say that, I did not do any mistake to choose Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Devinder, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 14, 2023

    Very happy with the communication and progress status. Affordable peace of mind and I would definitely have recommended this service to friends and family looking to reconcile their debts. I can't wait to be fully free of any debts occurred in these uncertain times. I am so happy to have come across this service in my time of need and am dedicated to closing all outstanding accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shandell, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

    Verified purchase
    Staff

    Reviewed Dec. 14, 2023

    I will first start out by saying that I am pleased with the progress and it was a little scary at first as my credit score dropped tremendously. With time and patience with Freedom the program is actually helping me pay off old debts. I have been with the program for a little over a year and I have paid off few debts and my credit score has increased and I am pleased with the progress. The only mishaps is if you don’t have your credit report in front of you when they send over approval for negotiations it’s hard to determined if the account belongs to you or not when the creditors hassle the account. Just think they need to be able to provide more details when it comes to that. But overall it is a great program!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gina, we are so grateful for your feedback about our company, work, and your progress! Thank you for sharing your success with us!

    Verified purchase

    Reviewed Dec. 14, 2023

    It’s a blessing to have you guys find a settlement for me and my future with these debts! Thank you so much FDR, with the plans I have for this debt consolidation to come to past is a blessing in itself. Thank you so much Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Denzel, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed Dec. 14, 2023

    I have had and are presently having great experience with FDR (Freedom Debt Relief). I am so thankful that this program is available to help people who need it. Thank you so much and please keep up the good work that you and all employees at FDR are doing. Without you I'm not sure where I would be financially. You have literally kept me from Bankruptcy. God Bless you all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tina, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Dec. 14, 2023

    It looks dark at the very beginning, but turns out brighter than it was before. I would truly recommend for anyone fighting credit card debt. Excellent customer service, and always available throughout your journey. Cheaper monthly payments than your credit card payments, with ending results. You can actually see more of your money while your debt is being resolved. Glad I found them when I did.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Warren, we are happy to hear that you are please with your savings. It is exciting to hear that your monthly payments have allowed you to have extra money in your day to day life. Keep up the hard work and thank you for committing to your program!

    Verified purchase

    Reviewed Dec. 14, 2023

    As a customer, I’m given the opportunity to recognize each of the process, which FDR has provided about my situation. And engage whatever I must do as the customer to ask and proceed each step to be encouraged and be debt free. Eventually, every process, allows me to question and get vital feedback from FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Giovanni, we are happy to hear that you are comfortable with our processes and comfortable with asking us questions when something isn't clear. Rest assured we are here to help whenever you need it !

    Verified purchase
    Staff

    Reviewed Dec. 14, 2023

    Freedom Debt Relief is awesome. I was finally able to take some stress away with their help. They were very clear with every step and any time I've had a question, they will answer it as soon as they can. Even though I have never met them, I feel like they're beside me every step of the way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Julianna, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase
    Staff

    Reviewed Dec. 14, 2023

    The fact that I have been under plenty of financial stress and trying to be afloat and knowing that FDR has been there for me before and at present moment is what makes me feel grateful with God. Thank you so much go being there for me when I thought I was going to fall deep in more debt. This life does not have valence BUT I thank first JEHOVAH and then FDR that it is helping me to get there.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Silvia, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Profile pic of the author.
    Verified purchase
    Staff

    Reviewed Dec. 14, 2023

    I am so very pleased with this company. When I first spoke to someone about the program I was amazed at how willing he was to help me. Took his time to make sure I understood everything involved. So far I have had a great experience with Freedom. I am very happy I decided to let them help me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Edwina, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

    Verified purchase
    Refunds & PayoutsBilling

    Reviewed Dec. 14, 2023

    Even though I have not yet get the settlement, I have confidence that I will be able to pay my debt in less time. Also I will be less stressed about keeping up with my payments. And at the end I will be also good with my credit record. I highly recommend the debt relief program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cipriana, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Thank you for trusting us, we look forward to your success.

    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppStaff

    Reviewed Dec. 13, 2023

    They've always been very knowledgeable, and polite. If I had a question, it was quick to resolve my question. They said it was gonna take the better part of four years, which it did. It's just about done now. But I'm not much for this client dashboard. I'm an old man and on disability. I'm not good on tablets or computers. Freedom Debt Relief has worked with me very nicely and they've helped me a great deal. They saved me some money.

    One thing about Freedom Debt Relief was that once they took over from you, you were shielded from people calling you about money all the time. They handle it. There were two accounts that bothered to call me and I told them, “I suggest talk to Freedom Debt Relief. I'm trying to work something out with all you people as opposed to just taking off and you're not getting nothing. So don't bother me no more.” So it was very nice.

    I was into the program before COVID started and they were willing to work with me. They were willing to work with me on the quoted monthly deduction for the program and cut that down when things got really tough. I've always admired them for that. They didn't wanna tack on extra fees in it, and they still said 48 months and, "We'll just work with you. That's all we can all do." So that was an A-plus for Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Timothy, thank you for sharing your experience with us. We appreciate your feedback about our dashboard and we understand its not for everyone. We are very excited to see you graduate soon! CONGRATULATIONS ON ALL OF YOUR PROGRESS!

    Verified purchase
    Staff

    Reviewed Dec. 13, 2023

    I am working with Freedom Debt Relief and my experience has been very good. They were all very understanding and explained the program very well. I'm almost complete with the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mike, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

    Verified purchase
    CoveragePunctuality & SpeedBilling

    Reviewed Dec. 13, 2023

    Whoever I talked with the last time to remove a payment that I scheduled by to cover a missed payment but I wasn’t going to make the payment really didn’t listen to what I was trying to say so finally after talking for 10 minutes she finally did what I asked her to do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kimberly, we are sorry to hear about the confusion. We are happy to hear that we have been able to process your request properly. An account specialist will be reaching out to ensure that you have no further questions.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 13, 2023

    Really good program, customer service is always there for you! Staff is really prepared for any questions you have. It is a good relief that someone else is helping you with your financial debts, walking through debt free. At first, I was scared that this program will not help me at all, but they demonstrate me that with patience you can achieve your goals! I tremendously recommend FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Josue, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Keep up the great work!

    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Dec. 13, 2023

    I would definitely run away from this company. I used to the settle debt that I could have settled myself for a lot less. When you call in you get a different story (the main one being, give it 30 more days). I graduated their program and paid everything early. Here I am a year later, and American Express still has a balance, and still has a judgment against me.

    I contacted American Express and they had no recollection of a settlement and said yes, the judgment was still there. After contacting Freedom, more than once, and getting different stories EVERY time. I finally got ahold of someone to help. guess what their answer was? you have to send them info. After paying them thousands of dollars, not only did they drop the ball, I am the one having to fix it. My credit has been dinged every month for almost a year, waiting on them. To sum it up, read their reviews, settle your accounts yourself, save yourself frustration and most of all MONEY!! They can say, "Let me research what happened" but the facts are facts, they took lots of money from me and didn't finish their job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ben, we are sorry to hear that this is happening with AMEX. It is never our intention to make our clients feel like they would have been better off on their own. We understand your frustration, an account specialist will be reaching out to address this account.

    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Dec. 13, 2023

    Done with one of two needed to get the second one restructured. Just need the second loan restructured because the first one has done. Once the second one is restructured I will feel much better and I can relax a little once the pressure is gone. So I'm waiting on the email that says the second loan has been restructured.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terry, congrats on your first settlement! We are excited to see your progress and cannot wait to see you succeed! Thank you for trusting us in this journey!

    Verified purchase
    StaffBilling

    Reviewed Dec. 13, 2023

    I highly recommend this company. They are doing great in helping me with all the debt that I have. My payment to them monthly is a fair amount and I have never been pushed to increase my payment amount. If you are in serious debt and need to get out from under I definitely encourage you to get with Freedom Debt Relief because they are always there for you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carolyne, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

    Verified purchase
    Staff

    Reviewed Dec. 13, 2023

    Good process. Rep took info and started working on the process. Grateful for the help. Thank you for your help through this process. I look forward to celebrate by the end of this. During tough times it's great to know there are options to help us online. I have been searching for a reputable company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stacy, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!

    Verified purchase
    Staff

    Reviewed Dec. 12, 2023

    This company provides good information on the whole process and does a great job keeping you informed as you move through one stage of the program to the next. I already have my be debt in the process of being paid off and looking forward to when the rest of my debts are taken care of.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Clayton, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 12, 2023

    I was very surprised at how quickly my first settlement came. Very easy to follow this program. My advisor was very clear about how everything works. A huge amount of stress has been taken off of my shoulders because of this program. If you are considering this program, go ahead with it! You will not be disappointed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carmen, congratulations on your first settlement! We are excited to see your savings and outcome! Please let us know how we can continue to support you!

    Verified purchase
    Customer ServiceBilling

    Reviewed Dec. 12, 2023

    So far everything is going ok, but I been having a lot call from credit cards everyday. I wonder when you at least start communicated to credit card companies before going to collection. I wonder if I answer the call from credit cards or collectors and talk to them they need communicate with you guys, let me know if that will be the correct approach.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jose, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress. We encourage you to use the available resources in your dashboard to guide you through these calls. Please let us know how we can continue to support you.

    Verified purchase
    Follow-Through

    Reviewed Dec. 12, 2023

    So far things have gone smoothly and quicker than I thought. I’m less stressed since Freedom Debt Relief started taking control of my debt. They were very nice and easy to talk to. They are doing what they said they would and I appreciate them very much. I would definitely recommend them because they are true to their word. Thank you.

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    Response from Freedom Debt Relief

    Hi Lori, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

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    StaffBilling

    Reviewed Dec. 11, 2023

    Having FDR working on helping me erase my debts has given me much peace of mind. Trying to tackle paying off your debts on your own gets quite confusing and difficult. The ease of just making one payment takes a lot of stress off your mind.. I'm quite happy I found FDR.

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    Response from Freedom Debt Relief

    Hi Deswin, we are very happy to hear that we were able to provide you with a solution that best fits your hardship. Thank you for allowing us the opportunity to guide you through this journey!

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    Customer ServiceStaff

    Reviewed Dec. 11, 2023

    I felt with Gregory, he was very helpful at the start. He told me to text him at the number he gave me if I had any questions. I have done so a few times but have yet to hear from him! Would like a little better correspondence between my representative and me! I have done everything that is required by them up to this point.

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    Response from Freedom Debt Relief

    Hi David, thank you for sharing your experience with us. Your best bet is always to reach out to our customer service team to receive quick and efficient service. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Punctuality & Speed

    Reviewed Dec. 11, 2023

    When I started the program I was very skeptical about doing it. Mainly because I everything I had to do to ensure that this program would work like they told me. It will make you very anxious waiting on that first settlement but once you hit the first you will get a relief like a weight was lifted off of you, after that it's all downhill from there.

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    Response from Freedom Debt Relief

    Hi Justin, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!

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    Customer ServiceContract & TermsPunctuality & SpeedStaffTransparency

    Reviewed Dec. 11, 2023

    Updated on 02/28/2024: I’m happy with my experience. They keep you informed every step of the process. I’m amazed at the results and how fast they are getting my debt resolved. They email you or text you with each step they’re at. It seems that they are ahead of the timeline that they originally gave me when I first started with them.

    Original Review: They contact you and let you know what's going on. They let you know when they have made an agreement with your creditors and how much the pay off was. They really save you money on your debt. I'm very happy that I contacted them. I would recommend others that have high amounts of debt to contact them. They don't hassle you they just keep you motivated. All I have to do is stay consistent with my deposit every month and they door the rest. It's really given me a peace of mind.

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    Response from Freedom Debt Relief

    Hi Sharon, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    Staff

    Reviewed Dec. 11, 2023

    FDR has given me so much peace of mind and hope that things will get better for me, thank you for the road map to get out of the wilderness I had been trying to get out on my own, which at many times I felt it as lost in a maze. Once again Thank you for the amazing job on your negotiations and settlements done in my behalf.

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    Response from Freedom Debt Relief

    Hi Cecilia, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!

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    StaffBilling

    Reviewed Dec. 11, 2023

    The rep explained it very well when we went through the program. The only thing I'm concerned about is, after that, that was about the only thing I ever heard. I never got periodic contact to let me know what the status was. Plus, I took one month more than I should have. I'm finished with it as far as I know. Other than the extra payment they took and not having any contact with them, it's shoddy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, thank you for sharing this feedback with us. The best way to keep yourself updated with your program is by logging into your dashboard or reaching out to our customer service team. Unfortunately, we do not have an individual point of contact per client, but we have customer service representatives available 7 days a week. An account specialist will be reaching out to address your concerns about the length of your program.

    StaffBilling

    Reviewed Dec. 11, 2023

    My representative was knowledgeable about the program and offered options to help me make a good decision for consolidating my debt and worked with me on monthly payments that fit within my budget and gave me the estimated time frame for completing my program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Martha, we are happy to hear that you have a thorough understanding of your program and how we will be assisting you. Please let us know how we can continue to support you!

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    Customer ServiceBilling

    Reviewed Dec. 10, 2023

    We're doing the debt relief. But I'm having trouble with Freedom right now. They don't let me speak beyond a clerk or whatever they call those people that answer the phones. There's no customer support at all from the management level. But from the people that answer the phones, they've been fine. They can only go so far though. When I request to speak to a supervisor, that never happens. As far as dealing with the payments, I didn't see any issues there. As far as negotiating the payment, it was a lot of my input. The problem arose down the road when I had questions about the allocation of funds.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, we are sorry to hear that our customer service team has not been able to provide you with the answers you are seeking. This feedback is important to us. An account specialist will be reaching out to address your questions and program status. Thank you for bringing this to our attention.

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    StaffRates

    Reviewed Dec. 10, 2023

    Adam was very informative and made sure I understood this process. He guided me through the dashboard and answered all questions. He thoroughly explained the negotiation process. He was very polite and professional. I found that Freedom Debt Relief was rated number one in Forbes and Consumer Reports before selecting FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diane, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free! Please let us know how we can continue to support you!

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    Staff

    Reviewed Dec. 10, 2023

    Every associate I have spoken to since enrolling in the program has been professional, friendly, and non judgemental. Your company customer is great! I would definitely refer anyone in a situation as mine to Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dorie, it's great to hear that you have a positive outlook and experience with us so far. Professionalism, honesty, and genuine concern are certainly important factors when dealing with debt relief services. Thank you for choosing us!

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    StaffBilling

    Reviewed Dec. 10, 2023

    My experience has been smooth thus far. Reps easy to talk with and knowledgeable. I look forward to continuing the journey with FDR and returning to my financial freedom goals. Working with them, they understood the importance of second chances or extenuating circumstances. Sometimes things happen beyond your control and you are looked upon negatively. Health can sometimes lead to failure to make decisions and payments, but you should not be penalized for this. FDR allows you to regain control and take back control.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tabitha, we are happy to hear that you found a second chance in finding financial freedom with us. We are honored to guide you in this journey, rest assured we will be with you every step of the way!

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    Rates

    Reviewed Dec. 9, 2023

    Removing the stress and frustration of the mounting interest on my cards has been incredible. Knowing I am going to pay off my debt and have a chance to move on with my life is a feeling that I didn't think was possible. I am grateful I found Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph, thank you for sharing your experience with us. We are happy to hear that we have been able to provide you with the guidance you needed!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 8, 2023

    Professional, engaging, supportive representatives. Clear, precise and detailed responses to various inquiries about the program organization. Easy assistance in modifying plan deduction as well as immediate calculation regarding change in graduation date due to plan deduction increase. Consistently available to address client concerns. Lastly, Freedom intervention and negotiation were unexpectedly prompt regarding my largest creditor.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi John, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Thank you for trusting us!

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 8, 2023

    Very excellent customer service. I was concerned with my account being with Figure being tied to my mortgage being a home equity loan but customer service researched and reported it is a unsecure loan to allow me to include this in my FDR account. I initially checked on a loan and customer service assisted me with different options to make the best choice to meet my needs.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi David, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Dec. 7, 2023

    Very satisfied with everything they did for me. I was literally drowning in debt from the loss of income. I know feel all the weight is off of my shoulders and can be happy again. Debt is depressing. Call them for instant relief, you won't be sorry. They can help!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amanda, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    StaffRates

    Reviewed Dec. 7, 2023

    I couldn’t ask for better as far as debt relief goes through FDR. They have helped me out tremendously and I’m hoping to get rid of my overall debt. I was drowning in debt before FDR came into my life with their program. I am able to afford a monthly rate.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jay, we know how stressful debt can be so we are so thankful that we were able to be there for you - thank you for choosing us!

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    StaffBilling

    Reviewed Dec. 7, 2023

    Would recommend this service to a friend. I'm very satisfied with the results that I have seen. Was struggling with bills and they are helping us out. So glad I contacted the Freedom Debt Relief about our finances. Thank you very much. Would like to thank Thomas ** and Anthony for being so kind to us.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christine, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaff

    Reviewed Dec. 7, 2023

    I was given incorrect information twice from the same customer service rep. I was told that creditor negotiations would start after the first deposit into my acct, but actually, this does not happen until 'enough money' is built up in my acct. Please make sure the reps are giving potential customers correct information. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dana, thank you for your feedback. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

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    Staff

    Reviewed Dec. 7, 2023

    Everyone is friendly that is what makes this program more special. We all need help and with help makes everything better. I am thankful for this program because nowadays it takes money to have freedom. So I would tell everyone who is ever going thru any hardship there are solutions out there just gotta know where to go. Freedom Debt Relief is a place where everyone is helpful in their own ways. To have a good company you gotta have good employees who seeks to help as much as they can.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Bill, thank you for your heartfelt review. We want to ensure we can provide our clients with the support they need! We appreciate you sharing your experience with other who may be facing the same financial hardships as you. Thank you again for being the bets part of FDR!

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    Punctuality & SpeedStaff

    Reviewed Dec. 7, 2023

    So far so good with this company I started with couple months ago. No complaints. They were professional and polite when getting my info, and got me set up quickly, with a savings from my previous company. They send me notices when they will be taking most of my money, so very helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Richard, we are happy to hear things are working out great for you! Rest assured we will continue to do our part to ensure that you are successful!

    Verified purchase

    Reviewed Dec. 7, 2023

    Settlements are going well....Just concerned with THE FNBO account possibly going to court....Would like to see its priority moved up ....Made extra deposits so money was available to settle this account....Will make more extra deposits when I receive my tax return....Otherwise I am happy with the result so far....Plan on trying to have all settlements completed by end of 2024.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Henry, we understand it can be stressful to run the risk of an account going legal. An account specialist will review your account and reach out to you to answer any questions you may have.

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    StaffBilling

    Reviewed Dec. 7, 2023

    Excellent help to get on top of your debts; I had a lot of help when the covid 19 was affecting everybody, I will recommend your services to anybody that need some help with their payments; this is the kind of services that people in debt needs; if I need your services again I will ask for it, I hope not..

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jorge, we are happy to hear that we were able to provide you with the support you needed during the pandemic. We are honored to have partnered with you!

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    Contract & TermsRates

    Reviewed Dec. 6, 2023

    Wasn't completely explained how & when credit rating will again begin to improve...Thought it would improve immediately as deals and agreements were negotiated with all my creditors...Not the case, as I have recently found out..my credit rating was in the mid 700's & I didn't mind taking a temporary hit...But for the full 4 years, then to have to build it up again afterwards, I would have never done this had I fully understood that to be the case

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, thank you for your feedback. We understand how important credit is which is why we discuss the credit impact of our program to our client upon enrollment. Some clients see improvement in their credit as accounts are being settled and focus on improving it after they graduate from FDR. Our goal and focus is savings and helping you get out of debt at a faster rate that making monthly payments to creditors directly.

    Verified purchase

    Reviewed Dec. 6, 2023

    This program has given me a sense of relief when it comes to my debt. It just absolutely had gotten out of control, but thanks to the program, I finally feel like I have a handle of my finances and have taken back control of my life. Freedom Debt Relief has been a blessing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mara, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServiceStaffEase of Use

    Reviewed Dec. 6, 2023

    This program has helped me so much and I’m working my way out of debt! The customer service is outstanding, the client dashboard is easy to navigate and the program is easy to follow. From my start to now FDR is always reaching out to inform me of upcoming negotiations and sending me information to read on each step of the process. Would recommend this to anyone who is struggling to work through debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michele, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Staff

    Reviewed Dec. 5, 2023

    I think that I am a bit disappointed with the program as settlements are coming slowly. Since signing up I have been hit with health issues and expenses that add to my feelings of drowning. We could not forsee this so I am trying to be patient. Probably saying two down and off my list is a good place to be. I just so badly want to be out of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandra, we understand that things start off slow and that can be frustrating. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.

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    StaffRates

    Reviewed Dec. 5, 2023

    FDR has been more than helpful in resolving my debt and much faster than I thought. It’s been a great experience! I would recommend it to anyone who is having trouble resolving their debt or has high interest on their debt. If you’re worried about credit rating, your credit rating will go down at first but then it gradually begins to increase to a reasonable rate.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Renee, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

    Customer ServiceCoverageMaintenanceStaffBillingHonesty & Transparency

    Reviewed Dec. 5, 2023

    Freedom Debt Relief started out by helping me then totally dropped the ball. They sent me a letter congratulating me for graduating from their program with all credit card debts settled. This was a lie. Evidently the Capital One credit card settlement was broken because FDR was short about $500 on the amount agreed upon for settlement. I received this information from Capital One. So over $8000 has been delinquent in this card for the last 3 years and I had no idea. Obviously this has had a negative impact on my credit score. FDR admits they were short the $500 but refuses to reach out to Capital One to fix it. They say that I have to get documentation from Capital One to show there is still a balance on that card. Capital One refuses to give me that information in writing to forward to FDR.

    Capital One gave me a email address to give to FDR to start the communication process and FDR REFUSES TO EMAIL Capital One. This is a NIGHTMARE! Do not recommend this company to anyone as they clearly do not pay attention to detail when paying off agreed upon settlement amounts and will do nothing to correct was was clearly their mistake by their own admission.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Nancy, we are sorry to hear about this. We understand how frustrating this is for you. An account specialist has already been assigned to your complaint and will be reaching out to address your concerns.

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    Punctuality & SpeedStaff

    Reviewed Dec. 5, 2023

    Freedom Debt Relief is an excellent organization. They are knowledgeable and professional. They gave me peace of mind at a time when I really needed it. I would definitely recommend them to anyone needing help. They are always willing to help and never make you feel less important as a consumer. They are prompt in obtaining settlements for you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sharleena, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!

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    Customer ServiceBilling

    Reviewed Dec. 5, 2023

    Reducing one’s debt that has been keeping you awake at night. Having an enormous amount of debt can weigh on your mind constantly. It can be debilitating. I worked many years to build my credit score unfortunately my husband passed, the economy left me no other way to live but through my credit cards. I am so happy that I made that phone call to Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Linda, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 5, 2023

    It’s a little early for a review being that nothing has been resolved yet, it’s only been a few weeks and I haven’t heard anything. I would like if I was kept more informed about what’s going on but I have not heard from anyone. I will be calling them tomorrow although I feel like I shouldn’t have to contact them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stewart, the best way to remain updated is by logging in to your dashboard. We also recommend that you reach out to us at least once a month to answer any questions that you may have.

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    StaffBilling

    Reviewed Dec. 4, 2023

    The support we received with understanding how the program works to help us pay our debts was easily understood. Setting up the payment program to automatically deduct our payments from our checking is quite helpful. We appreciate the time that was given to us during our sign up. Thank you for your care and guidance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mark, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Transparency

    Reviewed Dec. 4, 2023

    I know it’s been an easy process to have this completed…. I don’t feel you given me clear updates as to what is left and the timeline of completion. One time it stated I would be completed by end of 2023, another time not till 2024 and this was after I’d received notice my last debt was settled.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sheila, we are sorry to hear that you feel like you do not have clear information about the status of your program. An account specialist will be reaching out to answer all of your questions.

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    Customer ServiceBilling

    Reviewed Dec. 4, 2023

    I still cannot access my dashboard. I am already two payments into the program. I was told there was a service ticket started, but I have not heard anything. This is not what I expected. Very disappointed...it’s been over two weeks. I have been told twice that this would be resolved, but nothing has changed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Louie, we are very sorry to hear about this. Rest assured our team will get your dashboard up and running in no time! An account specialist will be reaching out to you soon.

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    Staff

    Reviewed Dec. 4, 2023

    Being in debt is a scary thing. I feel like I have a very good friend in FDR who is holding my hand and more importantly guiding the process for positive financial resolution. I need a big brother who knows what he is doing and I feel like I have found that in FDR. Truly thankful. Dru **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dru, we are so happy that we can be the guidance and support that you need in this journey! Thank you for sharing your review with us!

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    Customer ServiceStaff

    Reviewed Dec. 4, 2023

    This is a great company to work with on debt solutions. Customer service is always helpful. I've had to call several times and they are always there for me. I highly recommend Freedom Debt Relief to anyone that's having financial problems. Makes Christmas a little more Merry. Thanks to Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cindy, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Happy Holidays to you and your family Cindy!

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    Customer ServiceStaff

    Reviewed Dec. 3, 2023

    The help so far has been ultimately wonderful. The expeditious response and results so far have been great. Thank you for the help so far and God Bless all on this terrific team. I know it will take time to complete all that I have but I feel great and very pleased with results so far... Thank you!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for this wonderful review, Roel. It makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

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    Staff

    Reviewed Dec. 3, 2023

    You are nothing but scammers! I wish I would never contacted you. Definitely won’t recommend your shady service to anyone. You trick people to settle a debt but you actually creating more debt! You should be ashamed of your business! I will actually post this on social media so people can be aware what kind debt relief program you running!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Katalin, we are sorry to hear you feel this way about our company. Our goal is to help clients save time and money when paying off their debts. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffBilling

    Reviewed Dec. 3, 2023

    Had a bit of a struggle getting going, but I think now that the first payment has been made, it’ll be smooth sailing from here out! My consultant and everyone I’ve interacted with has been AMAZING to work with and I appreciate each and every one of them! Making calls in can sometimes be rough if you’re not sure what area you need to get to, but when you get through to a person, they all have been extremely helpful, even if just to connect me to the correct area.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Victoria, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

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    Staff

    Reviewed Dec. 2, 2023

    So thankful that I found you guys and now have a way to deal with my financial circumstances. Also, the rep was very helpful and I didn't feel judged at all, like I have with other people. Everything that was talked about, was relayed to me in a way that I understood and not frustrating at all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jihan, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Staff

    Reviewed Dec. 1, 2023

    I have had an excellent experience so far with Freedom Debt Relief. Everyone has been so helpful and easy to talk to. I am glad I made the decision to use your services to get this taken care of. I just made my first deposit and am hoping to make bigger deposits to get myself out of debt even quicker.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Linda, it is great to hear that we have been able to provide you with the support and guidance you needed! Please let us know how we can continue to support you!

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    StaffBilling

    Reviewed Nov. 30, 2023

    They have got 2 settlements already. Saving me a lot of money. Anxious to see how much more they will save me. And be debt free of credit cards In just a few years instead of many, many years. Very thankful I reached out to them, they were very kind and helpful

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Debrah, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Staff

    Reviewed Nov. 30, 2023

    Thanks for assist us with straight financial advice and clear plan in this delicate time of financial hardship for us. We are hopeful that with Freedom Debt Relief help we will understand how to manage better our income/expenses and navigate on a world of constant financial changes in a smoother way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carolina! We are so happy to hear that we have been able to provide you with some relief! We know times are tough so it means so much to us that the plan we created is working well for you. Keep up the great work and thank you for trusting us!

    Verified purchase
    StaffBilling

    Reviewed Nov. 30, 2023

    So far everything is going well with the program no complaints I’m always informed with any new information. I’m glad I decided to go a program to help me get of debt so I can be less stressed about how I’m going to pay off my bills I’m so happy I did !!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, welcome to the program! We are excited to get you savings all across your accounts! Thank you for choosing us as your partners in this journey!

    Verified purchase
    Staff

    Reviewed Nov. 30, 2023

    I like that they helped me with getting my credit back on track. They talk to the creditors for me. When they finish with one, they go on to the next one. I like they I don't have to worry about anything. When they finish one, they let me know, that they are starting on the next one. They also make sure that I know what they negotiated, and ask if I'm ok with it, before they agree to it. It's a great company and I will definitely recommend them to family and friends. I'm really glad I found them online to help me. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Thea, it is great to hear that you understand and appreciate our process. We appreciate your hard work and commitment to our program! Please let us know how we can continue to support you!

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    Customer ServiceStaff

    Reviewed Nov. 30, 2023

    I am decently satisfied with this company. I do with they would reach out to me from time to time and make it a little more personable. The emails are informative but there is nothing personable about it. They should follow up with a phone call to make sure we don't need anything else.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Leigh, the best way to maintain yourself updated on your account is by checking your dashboard weekly. We appreciate your feedback, an account specialist will be reaching out to address the status of your program.

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    StaffBilling

    Reviewed Nov. 30, 2023

    I was very pleased with the agent I dealt with getting started with the program. She was caring and sympathetic to my situation. I'm looking for to having Freedom Debt Relief help me to resolve my financial issues. It was just a relief to me to destroy the credit cards and never use them again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Theresa, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    PriceStaffBillingRates

    Reviewed Nov. 30, 2023

    They have been handling my debt and I feel a relief because I don't have to be giving payments on my cards just on the freedom program. Thank you. I really needed the help with prices going up and paycheck still the same, I would stay without money, thanks a lot.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Homero, we are happy to be able to help in any way we can. We understand with inflation, thins are tough. Please let us know how we can continue to support you!

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    Customer ServiceStaff

    Reviewed Nov. 30, 2023

    I returned a call this morning and was surprised to get a customer service representative who started my day on a bad note. She was unfriendly, it sounded like I was inconveniencing her because I didn't know the exact department and before saying anything to me she just transferred my call. Second representative was okay. She did resolve the issue and assisted me with my question.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Daniel, we are very sorry to hear that this was your experience. An account specialist will be reviewing the call and reaching out to ensure your concerns were addressed.

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    Staff

    Reviewed Nov. 30, 2023

    I would definitely recommend Freedom Debt Relief to a friend because they are very helpful, knowledgeable, professional, nice and respectful to their clientele. This is my second time with Freedom Debt Relief, so that should tell you something. If I ever have any debt problems in the future then I will come back again. That is how much I believe in their way of doing things. They get the job done as long as we, the clientele, do ours.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Juan, we are happy to hear that we have earned your loyalty. Thank you for choosing us as your guide towards a brighter financial future!

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    StaffFollow-Through

    Reviewed Nov. 30, 2023

    Three months after enrolling in Freedom Debt Relief programs, they made already a settlement with one of creditors and I am happy with the result! I trust this company, as doing what they said to do. For people with large debts, I encourage everyone to trust Freedom. Associates are very polite and helpful explaining step by step procedures in your goal of being debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marianna, congratulations on your first settlement! Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    PriceStaffBillingRates

    Reviewed Nov. 29, 2023

    I was disappointed to find the cost of the service plus what I had to be paid due to the build up of charges was probably equal to what I would’ve paid had I just kept making payments and not destroyed my credit rating. Once in the process it’s no longer cost-effective to leave. I have no problem with the customer relations people, they have been excellent; but I do think the actual financial costs should be made clearer.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Phillip, it is important to remember that you are saving on your overall debt and your debt is completely separate from our settlement fee. Our fee is payment for the service we are providing and the settlement is what you pay to satisfy your debt with a creditor, at a lower rate. An account specialist will be reaching out to address your account.

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    Staff

    Reviewed Nov. 29, 2023

    Would recommend them to anyone. They are always for nice and care when you talk to them. I love how it helps me not ruin my credit. They get the amounts cut down lower than what they were. I will get out of debt quicker. They always very kind and respectful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, it's great to hear that you've had a positive experience with us so far! Obtaining the best savings across all of our client accounts is our #1 goal! It's also wonderful that you would recommend our service to others who are looking to improve their financial situation.

    Verified purchase

    Reviewed Nov. 29, 2023

    I'm so happy I signed up for Freedom Debt Relief. They have already resolved a number of my debts. I feel more secure and less weighted. I would definitely recommend them to anyone wanted to consolidate their debt. It is an easy process, and I'm eagerly awaiting to become debt free in the foreseeable future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melissa, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Nov. 29, 2023

    The representatives are always helpful, happy and willing to take their time going thru things with us and never hang up until we all are feeling good that all our questions and concerns have been addressed. They are honest and thorough. They put us first and make us their priority. We are glad we made the call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Deb, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Staff

    Reviewed Nov. 29, 2023

    I am very happy with Freedom Debt. They are very helpful and very good at what they do and very friendly to talk to. And I would recommend them to anyone and all my friends and family. And anytime I had a question about anything they were always knowledgeable and helpful to me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Betty, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

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    Punctuality & SpeedStaff

    Reviewed Nov. 29, 2023

    My experience with the staff was excellent. They answered all my questions thoroughly and with care. I would definitely recommend FDR to anyone who is in need of getting back on track. I will be talking with a family member later this afternoon and will pass along your information to them. I just know that they will be pleased with your service. Sincerely, Jim

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jim, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

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    StaffBilling

    Reviewed Nov. 29, 2023

    Since I know you guys and take over my debit problem. Your program it is awesome program and help me to reduce all those that I have and plus help me to pay off all my credit cards. I recommend everyone to work with you. The way you guys help me it's awesome company. I recommend everyone to work with your company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Haroutioun, we appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.

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    Customer ServicePriceBilling

    Reviewed Nov. 29, 2023

    I am receiving calls 3 or more times daily from credit card companies telling me that they are closing my accounts. I hope this will end these annoying calls. My wife is fighting stage 4 liver and colon cancer so any relief would be a blessing. This seems to be a long drawn out process during which these creditor keep piling on charges. Sometimes doubling the original amount I owed. I'm not feeling very secure from collections or garnishment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi David, we are sorry to hear that you have creditors calls adding stress to your day to day life, when your focus should be on your wife and her health. We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

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    Customer Service

    Reviewed Nov. 29, 2023

    I have been very Please. I Get a little Nervous sometimes with the progress but it’s been everything they have told me to be correct!! My credit score is Slowly going up. I have told a Few Friends what I’m doing and telling them of Debt Relief Services and the Great Customer service and Support I have received! Thank you. Anna

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anna, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Customer ServiceStaff

    Reviewed Nov. 29, 2023

    I can not praise this group highly enough! Everyone is knowledgeable, friendly, engaged when talking with you, and excellent communication. I had to use the Lawyers to get the necessary assistance which made me nervous but they were truly wonderful. Things are moving along quite well. I see a light at the end of the tunnel and it doesn't appear to be a train.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Beverly, it's great to hear that you're having a positive experience with us! It sounds like our services have been effective in helping you manage and settle your debts, and our customer service team has met your expectations. Becoming debt-free is a significant achievement, and it's wonderful that you're satisfied with your decision to partner with us.

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    Contract & TermsRates

    Reviewed Nov. 28, 2023

    My very average rating is because I agreed with Freedom to pay an equal monthly fee for 48 months, no more. Now I see that in the last negotiation, the term was increased until the end of 2026, exceeding the initial agreed term. That is not serious and modifies the bilateral agreement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Misael, the timeframe provided in your debt resolution agreement is an estimate. Our program can last anywhere between 48-60 months. An account specialist will be reaching out to address the status of your account, we are sorry for the inconvenience.

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    Customer ServiceStaff

    Reviewed Nov. 28, 2023

    Chris was fantastic. Was full of information and made me feel very comfortable throughout the process. I did have a moment of panic but he was very calming and assuring. I wish the process moved a little quicker with the debtors. It is not a great time ignoring my phone every time it rings because I don't know if it is one of them calling. Hoping once plans are in place, life with the phone will calm down.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

    Verified purchase

    Reviewed Nov. 28, 2023

    I could not have made a better decision with anybody else. I have been very happy with Freedom. I would do it all over again with them. I have been putting Freedom name out there with some people like me. I sleep good at night. I Thank You all so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Betty, we love to hear that we were able to bring you relief! Thank you for sharing this journey with us and trusting us to keep you on the right path.

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    Staff

    Reviewed Nov. 28, 2023

    From the moment I made first contact to today I have been treated with care, respect and understanding. The people at Freedom Debt Relief and their affiliates really make it feel like it's possible to live debt free. My life will be in a much better place when my program resolves!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tate, it is very important for us to make sure our clients feel supported and respected during this process. Thank you for trusting us to guide you through this process, we cannot wait to cross the finish line to financial freedom with you!

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    Customer ServiceStaffBilling

    Reviewed Nov. 28, 2023

    Well I ask for help with my payment and got the run around from 4 different people. I thought you are here to help me and instead made me more financial hurt. I am sending email and getting what seems more like a robot answer and no details. It is my debt and I have no say so in it or anything. Had I known it would be this crazy I would of just let my payments lapse and dealt with it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lolita, we are sorry to hear that you feel this way. This is your program and your money, you absolutely have a say. Our agents job is to make sure you are receiving the help you need, as well as being informed of the consequences of any changes or requests that you make. An account specialist will be reaching out to address your request.

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    Staff

    Reviewed Nov. 27, 2023

    Alfredo was our representative and did an excellent job of explaining the debt relief program. We are very pleased with how the program works to help us receive some debt relief. Again we thank Alfredo for his professional presentation. We also were impressed with how thorough Alfredo was with the details of the program. We found it very helpful also that we can follow the progress of our payoff.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robert, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Customer ServiceStaff

    Reviewed Nov. 27, 2023

    I am very pleased with the progress Freedom is making towards paying off my debt. Through their tireless efforts they are relieving me of a tremendous burden. I would recommend anyone struggling with debt problems to give them a call. Everyone is very helpful, and always answers any questions I may have. Thank you again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carol, we are happy to be able to help. We cannot to see you succeed in your program. Thank you for sharing your experience with us!

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    Punctuality & Speed

    Reviewed Nov. 26, 2023

    I am very pleased with Freedom Debt Relief’s service. Their handling of my debts so far has brought me peace of mind. I am very grateful for their expertise. The settlement phase has been easy and prompt. I can see a light at the end of the tunnel! Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Julie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaff

    Reviewed Nov. 26, 2023

    The person I spoke with was the greatest interaction in a phone call I had in years. She was genuine and very caring. I hope she is the one to contact me on the next settlement. I enjoyed our conversation as she listened to me on how I felt and believed I was being treated by my creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Daniel, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Billing

    Reviewed Nov. 26, 2023

    I can't say anything yet because I barely start. So once I can see the results then I can say something. But so far so good. Is just that I Don't like to talk to my acreedores. That's the part I don't like it. I thought once I make my payments then I don't have to deal with anybody.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi George, we understand that creditor calls can be difficult to manage, which is why we have resources on your dashboard to help guide you through those conversations. It is important to understand that the reason your creditors are still reaching out to you, because their goal is to collect payment.

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    Staff

    Reviewed Nov. 26, 2023

    Was a pleasure dealing with John, my debt rep. Made it so easy and smooth to go through this not so easy process. All good! Looking forward to pay all this accounts off and being debt free. What’s relief it would be. Thank you so much. Always a pleasure!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi John, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Nov. 26, 2023

    Updated on 06/08/2024: A consistently steady approach to a painful situation. A process that needed to happen made easier. A wonderful group of people that have reinstalled a few smiles. As each account is negotiated my credit report responds. It's not just a little bit good. FDR Rocks! For anyone considering the service the plus features outweigh the negative. The hardest part is just getting started. Each day in the program there are measurable results.

    Original Review: Good answers, great service and a heap of hope. The whole process after some briefing makes sense. Once the overall picture is revealed it makes the future choices easy. Minimum downside but fair explanation. Great one on one experience from start to finish. My only regret is not starting sooner. It's a slow and comfortable rebuild and that is just priceless to me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi William, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    PriceStaffRates

    Reviewed Nov. 26, 2023

    So far all is well. The gentleman answered all my questions. Took time out and went over everything and had the answers and still beat all the competition's quotes. They also said they would get it do in less time than the others could plus their rating with BBB is excellent.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michelle, thank you for the recognition! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns. Please let us know how we can continue to support you!

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed Nov. 25, 2023

    The process is slow but they do tell you that you have to have enough money in your dedicated account for them to be able to make payments. That account builds as your credit score drops, but once you get a settlement going and the payments start to show, your credit score does start to climb back up. Thus far, I have completed one settlement and the 2nd one is starting to pay. Thankfully FDR's charges are calculated in when they give you a price on the front end, otherwise you would have a fit at the cost for settlement. It is, however, much easier to let FDR deal with creditors and you just live your life paying FDR. Am I satisfied? I could be a little happier but I do understand the process and it is working.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Valli, thank you for understanding and trusting our process. We are happy to be able to provide you with some relief as your accounts are being resolved. Rest assured we will continue to work hard to achieve the best saving across all of your accounts.

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    StaffBilling

    Reviewed Nov. 25, 2023

    My payment hasn't started yet but the help I have received so far tells me I have done the right thing! Thank you and I look forward to the conclusion of my debt. With the recommendation of what to tell my creditors I feel this will be a smooth transition. Again, I thank you for your help and guidance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sheryl, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Staff

    Reviewed Nov. 25, 2023

    So far my experience has been very good! Edward was a very good listener and very knowledgeable and understanding. He made me feel peace for the first time in a long time! It seems your commitment to providing effective solutions for managing and reducing debt has significantly impacted on my financial situation. My positive experience serves as a testament to the effectiveness of your services, potentially inspiring others facing similar challenges to seek assistance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Theresa, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.

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    Customer ServiceStaff

    Reviewed Nov. 25, 2023

    Even though I had desired to pay off my debts, I am now enjoying FDR's robust customer service/ dashboard/ concern for client. I'm looking forward to not only completing the program, but also accelerating the program as we are able. Our client associate has been helpful and available. Having used another debt relief program in the past, we feel this is a much more robust program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jonathan, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

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    Contract & TermsPricePunctuality & SpeedStaff

    Reviewed Nov. 25, 2023

    Love the service so far and can’t wait to complete the process. Helps with the stress levels of dealing with a bunch of creditors at one time. I would recommend this to a family member and friend that’s for sure. The only thing that is a negative is and could be charging monthly and service fees for settlement

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brian, thank you for your feedback. We are so happy to hear that we have been able to provide you with some relief! We know this process is stressful, so it means so much to us that the plan we created is working well for you. Keep up the great work and thank you for trusting us!

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    StaffRates

    Reviewed Nov. 25, 2023

    I like. I like good people and they try to help you and try to make you understand. I can't say much because I just got started. Mr. sam ** was very helpful and got me to understand the program and how much money I can save in interest. I can shave off and cut time down on paying it off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Willie, we are excited to hear from you. We are very happy to begin this journey with you, please let us know how we can continue to support you!

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    Customer ServiceBilling

    Reviewed Nov. 25, 2023

    They are a great company, They have been upfront with me about everything. And they stay in contact with me about my account. They send you emails about settlements so you can okay them. And if they find a bill you forgot about they will let you know and then ask if is yours or not.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Donna, we are glad to hear that the program has been easy to manage! It's wonderful that you've had a positive experience and that the program's emails are something you look forward to.

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    Customer ServiceStaffRates

    Reviewed Nov. 24, 2023

    The staff of Freedom Debt Relief, have always been very respectful and helpful and courteous, when I have had occasion to call them and question them about proceedings for my debt relief. Always comforting. I pat them on the back for the way they’ve handled the credit problems I’ve turned over to them, and am thankful for the money they have saved me in interest.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gilford, we are happy to hear that you are happy with your savings. Thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

    Verified purchase

    Reviewed Nov. 24, 2023

    You guys are taking my money but can't find my account anywhere.... what are you guys doing?? This is not okay at all. You have my account under two different names, even with my full social security number you could not find an account but you are more than able to continue taking money from me.... I'm confused and very disappointed. And a little scared because if you can't find my account how are you going to stop my deposits?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tabitha, we are not sure what you mean, we were easily able to find your account with the information provided by this review. An account specialist will be reaching out to address any other concerns you may have.

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    Contract & TermsPriceBillingHonesty & Transparency

    Reviewed Nov. 24, 2023

    I feel I was mislead into thinking all my accounts would be settled within a few months, here I am almost a year in and only one account has been settled/ payments have been distributed too. I also was not aware that they would charge a fee for each individual account, which is pretty costly. My program was suppose to be a 4 year program, I don’t see that being the case either, but I guess we will see. If I had it to do over, I would not nor would I recommend to anyone!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shelly, we are sorry to hear that you feel like you have been mislead. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your account.

    Verified purchase
    Staff

    Reviewed Nov. 24, 2023

    Great experience with Freedom Debt. You guys resolve my accounts great. I feel much better with my accounts and I don’t have to stress over it. Thank you for your help. May you continue to help others in need with their debt as well. Have a great day and happy holidays.

    Kimberly

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kimberly, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed Nov. 24, 2023

    Freedom Debt Relief has removed so much debt already! They are doing a great job! Would highly recommend their service if you and your family are struggling to get out from under your debt. They are always there for you and will support you through the entire process. Don't be afraid to ask any questions they are very detailed in their answers and amazing about making sure you understand the entire process of what will happen.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jacob, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    StaffBilling

    Reviewed Nov. 23, 2023

    I am very happy with Freedom Debt. They really helped me. I had gone through a divorce and unfortunately my credit was bad and they helped me talking to the credit card people and getting my score up. I was able to start my new life and get my credit in better shape as well as better control on my finances. Thank you

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brenda, we can only imagine the stress you experienced during your divorce and still having to worry about your credit. We are happy to be by your side, every step of the way on your journey to becoming debt-free!

    Verified purchase
    Transparency

    Reviewed Nov. 23, 2023

    Progressing steadily, three resolutions in 3 months. Working towards that Freedom from debt, no pun intended. It will take time, but in it for the long haul. Happy with the resolutions received so far. The three resolutions thus far were under 50% owed. Happy with progress so far. Looking forward to future updates and resolutions. Thank you FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robert, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

    Verified purchase

    Reviewed Nov. 23, 2023

    I’ve been a member of FDR for a few months now and so far it’s been a great experience. I’ve been able to relax and not worry about all my different debts. They’ve gotten a few settlements for me already and I am looking forward to a debt free future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jorell, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Staff

    Reviewed Nov. 23, 2023

    Very friendly and helpful. Resolving my debt problem as expected. Support personnel have answered all of my questions and referred me to other areas of support as needed. The dashboard is very helpful too. I would recommend FDR to people who need help, if I do know of anyone. Keep up the good work! And thank you for all of your help. And, for listening and caring!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cheryl, it is great to hear that you are happy with your results. Rest assured we will continue to support you, every step of the way!

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    Customer ServiceStaff

    Reviewed Nov. 23, 2023

    Amazing support system and wrest customer service. My representative was informative, courteous, professional and well knowledgeable. I will definitely recommend it to family and friends. I’m looking forward to becoming debt free very soon. This program has allowed me to become worry-free and have a better understanding on how not to allow this happen again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dan, it is very heartwarming to hear that you feel well supported by our team. We are very proud of all of your hard work!

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    Refunds & PayoutsStaffLoan ProcessRates

    Reviewed Nov. 23, 2023

    I love that I'm not stressing and freedom debt relief did that from me. It lifted a heavy load off my shoulders. I'm now able to pay my outstanding loan without having to pay the interest that was accumulating. I love that Freedom Debt Relief is able to help me and others. Thanks to Freedom Debt Relief. THANK YOU!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lorraine, we are so happy to have been ab le to provide you with a solution that works for you and provide you with relief as well! We couldn't have done it without your commitment!

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    Customer ServiceStaff

    Reviewed Nov. 22, 2023

    This company gives be peace knowing that they are helping me with my debt I have seen my credit score raise over 80pts within just 3 months. I am so happy that I’ve made the call. I was nervous at first and thought that this just another a collect call but when I took the time to have the conversation and look at the videos of other testimonials and they all sound like me young and didn’t understand credit and how it was being affected and not understanding the value of my credit score also. I could not resist after that. They were able to fit my budget. Within the first 2 months I have witnessed 2 settlements. Just so grateful for Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brianna, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!

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    Staff

    Reviewed Nov. 21, 2023

    I was in a position where I needed to do something about all my debt. But had no idea how or what to do. Lisa was amazing and helped me and walked me thru everything! She was kind, courteous and very down to earth and understanding of my situation. I would definitely recommend to anyone!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Phil, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

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    Customer ServiceStaff

    Reviewed Nov. 21, 2023

    They are always so helpful. They are all so courteous. If you ever need anything they will do everything possible to see that your needs are met. I would recommend any people that I know to call FDR to see if they can help you. I just want to say thank you all so very much for giving peace of mind about my financial issues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Glenda, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

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    Staff

    Reviewed Nov. 21, 2023

    I am elated for the opportunity of being introduced by one of my coworker to this program. If you were doubtful to start I am your encouragement to just give it a try, with this program it seems like this company was sent from above. Freedom Debt relief is what you need and in a world like this less consumer debts are key. Never give up. Keep going. You will get there and you will definitely see the light at the end of the tunnel. Per happiness writing this and lots of joy it’s like having someone helping you out in difficult times.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Claudeea! It's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!

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    Billing

    Reviewed Nov. 21, 2023

    Taking the Pressure off of my shoulders is exactly how this goes. I was so hesitant to let FDR take over, with all of the discovery in debt that I had it only seemed right. I have so many medical bills and so many normal bills, I could not juggle them any longer. Thank you FDR for the relief.

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    Verified purchase
    PriceLoan Process

    Reviewed Nov. 21, 2023

    This is taking much longer than we planned, it’s so stressful. I feel like I should have done a debt consolidation instead, I can’t afford to put more money in and this just seems to be hopeless, is there a loan option?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melissa, we understand it can be frustrating to watch and wait while interest and fees are accumulating. It is important to remember that we must accumulate funds before we can move forward with negotiations. Rest assured we are actively working on obtaining the best outcome across of all of your accounts.

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    PricePunctuality & SpeedRates

    Reviewed Nov. 21, 2023

    I have been very satisfied with everything except for the negotiated pricing. I was hoping for better prices. All my late charges have kept on charging and when it comes time to negotiate with the creditors they take into account my late fees which have added up. I would like to have seen my actual balance be the negotiating price.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rebecca, we understand it can be discouraging to see fees and interest accumulate. We ask that you consider over all savings, which is our goal, to save you on your overall debt as along as cut down the time it would take to pay it off.

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    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Nov. 21, 2023

    I found Freedom Debt Relief online and I was hesitant at first. My debt was piling up with crazy interest fees and I needed help. They have successfully helped by working with my creditors to get me fair settlement offers. They were even able to help me get a loan with one of their partners to settle the debt for efficiently. I am still in the process of paying bi-weekly for the debt, and it is working because it is a manageable amount for my budget. I would recommend Freedom Debt Relief if you are struggling with excessive debt. I do not feel like I'm sinking anymore and I owe it to Freedom Debt Relief. Also they were very prompt at answering any questions and getting to me as soon as they had an offer on the table. They settled my debt for a fraction of what it was initially. Thank you Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Crystal, it is great to hear that we have been able to provide you with a solution that best fits your needs. Rest assured we will continue to bring the best offers to the table as soon as they are available!

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    StaffBilling

    Reviewed Nov. 21, 2023

    Would have liked to have seen more negotiations with BrightStar, CareCredit and Amazon but considering what little I can pay per month it makes sense.. I am very grateful for the help I have received. Happy Thanksgiving and merry Christmas and happy New Year. Hopefully next year I will be able to double the payment. I would like to know the status of Amazon.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Happy holidays to you and your family, Elizabeth. We appreciate your feedback, we understand that settlements may not always exceed your expectations but do not be discouraged, our goals is to save you as much as we can across all of your accounts!

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    Punctuality & SpeedStaff

    Reviewed Nov. 20, 2023

    I found the agents were very helpful with explaining the process and what the expectations are upcoming in the program. I am just starting so I am hopeful that my accounts will be negotiable with the companies to move to a successful and potentiating an early graduation in the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shelly, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Billing

    Reviewed Nov. 20, 2023

    I'm trying my hardest get back on track. I got lost little bit. I had 2 family members pass away and it was hard for me to deal with everything but now I'm trying my hardest. Thank you for dealing with me. I didn't work for two weeks and I'm back to work. I hope I can pay more attention to my payments by the date they give me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diana, we are very sorry about your losses. We understand how difficult these time are for you. Please let us know how we can continue to support you!

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    Staff

    Reviewed Nov. 20, 2023

    Because … the representative made it so easy to understand the terms and what to navigate for each debt. She was very clear on the best choices for me. She talked to me about reflecting upon how I got to this point and what is needed for me to change habits in future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cheryl, it is always our goal to ensure that we are providing our clients with thorough information. We are very happy to hear you feel supported in this journey!

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    Punctuality & SpeedStaff

    Reviewed Nov. 20, 2023

    I have had great experience with this company. When I have a problem it's always fixed promptly. I would highly recommend them to not only friends but also family if they find them in my situation. Employees are always so pleasant, nice and friendly. There's not one complaint I have or could think of to mention about this terrific company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brandie, thank you for trusting us enough to refer us to your friends and family. It is always great to hear that our team has provided you with excellent service!

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    Customer ServiceBilling

    Reviewed Nov. 19, 2023

    Freedom Debt Relief has been great. Easy to work with, and a stress free process. I wish I would have called them sooner. I would recommend them to anyone. Freedom Debt Relief has been wonderful for me and my family. I can make just one payment now that fits in my budget. I appreciate everything they have done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brian, it is great to hear that you feel comfortable with the plan we have set up for you! Keep up the great work and consistency!

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Nov. 18, 2023

    What a joy it is having you go to bat for me, I'm so excited to have cash on me now & Pay medical bills that are in Collection Companies. Every one that can not pay monthly bills SHOULD call Freedom Debt Relief. They can Help You Breath AGAIN! My kids will not have to pay my bills once I've passed on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Claudia, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

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    Staff

    Reviewed Nov. 18, 2023

    I just started the process and already feel less stressed and relieved. Throughout the consultation the program was thoroughly explained and I feel I have a grasp on how to handle everything going forward. Freedom Debt Relief is excellent on providing information along the way to not get in a debt situation again. Thank you FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Erica, it is great to hear that you are already feeling relieved. Rest assured we have your back, every step of the way!

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    Reviewed Nov. 18, 2023

    This company in just a few months has reduced 2 of my debts already and working on several at this moment. They have brought me great comfort in this stressful time. I was scared at first to try them because I’ve never done anything like this but they have been faithful through my whole experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anna, it is great to hear that we have been able to bring you comfort and relief during this stressful journey. We understand how hard it is to take the steps to embark in tis journey, and we want to not only thank you but applaud you for your bravery and commitment!

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    Customer ServiceStaff

    Reviewed Nov. 18, 2023

    Great communications. Easy process. This is just the start of my credit making a recovery and the hopes of staying out of debt. I was just married and I brought in a lot of debt to the relationship. We are working together to be debt-free within a few years with FDR’s help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anthony, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

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    PriceStaff

    Reviewed Nov. 18, 2023

    If they need help like I did they need your help. All my friends have debt of some kind. So I would be recommending your service to them. Soon you have saved me a lot of money. It's worth more than you can think of to have your service to help me out with my problem. Thank you so very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tracie, we are honored to be your go to for help. It is heartwarming to hear that you trust us enough to refer us to your friends. Keep up the amazing work!

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    Punctuality & Speed

    Reviewed Nov. 18, 2023

    Got a settlement right away. I just can’t believe how fast it went. I am so happy I chose Freedom Debt Relief. If I put all my debt in one basket instead of having to pay each one individual this is something I recommend to anyone going through the same problem I had to go through. Thanks again Freedom for being the best thing I ever decided to do in my life by almost feeling debt-free. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shretta, we are very happy to hear that we have been able to provide you with a solution that best fit your needs. We are happy to hear about your first settlement, we cant wait for the next one!

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    PriceBilling

    Reviewed Nov. 17, 2023

    $16,000 of credit card debt. I was starting to feel like I was in over my head. I talked with Freedom Debt Relief and worked out a plan to ease myself out of debt. The monthly deposits are affordable and I can see myself debt free in a couple of years.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Daniel, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

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    Contract & Terms

    Reviewed Nov. 17, 2023

    I'm glad my creditors are going to be paid faster than I can do it but not satisfied how FDR is not talking to my creditors in a timely fashion. I'm not happy with that my creditors want you to set up an agreement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Catherine, thank you for your feedback. It is important to remember that we need to accumulate funds in order to begin negotiations. As long as you continue to make your deposit on time and in full, we should have no problem achieving your goals!

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    Staff

    Reviewed Nov. 17, 2023

    No question, I am very please with the choice I made. I'm glad was able to get some assistance. Glad I was able to speak with Freedom Relief, I got the help I really need it. I'm very please with the service provided. Thank you again to Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Armanda, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Customer ServiceStaffBilling

    Reviewed Nov. 17, 2023

    To whom this may concern, As for as for me I think FDR is a great help as long as I keep my payments on time. I am very happy with FDR. I am happy with customer service. They talk to me very nice and if I have any questions they are willing to answer and give great advice. I would recommend anyone to try them out. They are true to their word.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Margie, thank you for sharing your experience with us. We are so happy to hear that you are happy and comfortable with your experience while working with us.

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    Staff

    Reviewed Nov. 17, 2023

    I am grateful for this FDR program. It really took a large load off of me and my finances. I am grateful for all the employees that’s always there to answer questions who have always showed great support and love.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brenda, thank you for this review! We are happy to help, you just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief. We are happy to support you!

    Verified purchase

    Reviewed Nov. 17, 2023

    Debts are being paid in a timely manner. I would like to get most of these debts paid before I retire in the next 24 months. I hope Freedom debt relief can accomplish this for me, so I can live a less stress free life in living with just SS. It does concern me and millions of others as the economy rises.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cindy, we would love the opportunity to discuss how we can help you accelerate your program, we encourage you to contact our customer service team as soon as you are ready! Thank you for your feedback!

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    Customer ServiceStaff

    Reviewed Nov. 17, 2023

    My experience with Freedom Debt has been great thus far. My second time and my last. Being in debt has been challenging for me. With the guidance of the customer service team, it has help me with navigating the online portal and to understand how to stay on track to become debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cheri, we are glad to hear that you've had such a positive experience with us. We hope to continue to guide you through this journey successfully.

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    Contract & TermsTransparency

    Reviewed Nov. 17, 2023

    Updated on 08/23/2024: In one year only one debt has been paid off. Making arrangements has been slower than expected. Just today, I learned that American Express has filed 2 claims against me in small claims court. I am most disappointed as American Express has not contacted me and I thought I was on target. Now I must make address this one my own.

    Original Review: I have had so much heartache about having to enter into debt relief services. I was highly skeptical and still agonize about the situation I find myself in. However, it became clear that I would never clear my debt if I continued to pay the minimum monthly. However, this first resolution makes me so excited about resolving all matters in the future,

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Barbara, we know it is hard to take the first steps to enroll into debt settlement. We are very proud of you for making the decision to resolve your debt. Congratulations on your first settlement, we are very excited to see your success!

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    Customer ServiceBillingRates

    Reviewed Nov. 17, 2023

    I was afraid of first to do this. When I called everything was explained to me. I just couldn’t do it anymore with all the interest they were adding to my credit card balance. I am happy I did this and hope to have a great outcome with my debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Charlene, we understand how scary it can be to take the step to working with debt settlement, we are very proud of you for taking the leap! We cannot wait to guide you to success!

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    Staff

    Reviewed Nov. 16, 2023

    My rep was very helpful. He listened to my concerns, and took excellent care of me. Made the process very easy. I can breathe relief now, knowing I have a great team behind me. I highly recommend this company if you are struggling with debt and looking for a way out. And now there is light at the end of the tunnel.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns. We are honored by your recommendation and cannot wait to guide you to your debt-free future!

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    StaffResolution

    Reviewed Nov. 16, 2023

    I’m very pleased with your service in helping me to resolve my issues and helping me get back on my feet. I just wish that this would move a little faster, but I do realize that it takes time. Thank you for your continued support, and continue helping me through this journey.

    Donna

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Donna, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

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    Punctuality & SpeedStaff

    Reviewed Nov. 16, 2023

    Already settled a debt within 3 months! On to the next one!! Staff is very helpful! Always there for you if you have questions. I would recommended this business to someone who is in debt. Having my first debt settled within 3 months made me feel good inside! I can't wait to be totally debt free!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ariel, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Staff

    Reviewed Nov. 16, 2023

    So far I have no complaints. I gave it a 4 star because my program just started a couple months ago and I have to be patient. I appreciate all the help you've done for me, especially Danielle, the lady I spoke to in the beginning to start my program. She's awesome.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Edita, we are so happy to hear that working with Danielle was pleasant for you! We are excited to see your program begin, please let us know how we can support you!

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    PriceBillingRates

    Reviewed Nov. 15, 2023

    My son got a hold of my credit cards and charged more than I could afford to pay on disability. I didn't know where I was going to turn. I did not want to have my credit rating dropped so I contacted Freedom Debt Relief and they have been my savior! I would and will recommend FDR to all my friends and colleagues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jennifer, we are sorry to hear about the events that took place that led you to need our service. We are happy to hear that you found the support you needed with us!

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    Customer ServiceStaff

    Reviewed Nov. 15, 2023

    FDR saved me a ton of money and hassle dealing with creditors. I used to receive no joke 50 calls a day and I am at peace now knowing that someone was there to help me when I needed it. I would most definitely recommend FDR to anyone in this situation. Thank you all very much for alleviating this burden!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Devon, we are so thrilled to hear about your success. I am blown away by your tremendous discipline in executing your monthly payments. Keep up the great work.

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    StaffTransparency

    Reviewed Nov. 15, 2023

    Just getting started, but I must say the experience has been great so far. Very transparent, helpful, and just overall great people. They have provided me with relief from mounting debt and look forward to progressing in the program. Thanks for the help and looking forward to the future and debt freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Patrick, so glad that we were a great fit. We look forward to your time with us and cant wait to see your debt get paid off. Have a wonderful day and keep us posted if you need anything.

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    Online & AppStaff

    Reviewed Nov. 15, 2023

    So far the program seems great! Everything has been explained so that I understand the process! The learning information on the website are also very informative, and are easy to follow! The gentleman whom I spoke to to enroll was also very helpful explaining how the program works! Just made my first deposit!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Becky, congrats on your first deposit. Welcome to the family we are thrilled to serve you and look forward to your future success. Thank you, for this warm compliment and have a great day.

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    Punctuality & SpeedBilling

    Reviewed Nov. 15, 2023

    The program does work. I have three of my bills enrolled. It does take longer than three months if you have more than one bill enrolled. They were able to reduce one of my bills by 14k, so now I owe $10k. I am waiting for the other two to be settled. It can be nervous seeing my credit score drop, but you have to plan not to be making big purchases or using those cards during the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Joe, so glad to help you achieve a huge savings. Thank you, for this positive review and look forward to the remaining two accounts resolution. Let us know if you need anything. Have a great day.

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    Punctuality & SpeedStaff

    Reviewed Nov. 15, 2023

    FDR has been extremely helpful and kind. They explained everything from start to finish and they've made finances and my situation far less stressful than it had been. I am very happy with the services they've offered and can't wait to have things resolved at last! I would definitely recommend that if you're seeking assistance to go with FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Scotty, thank you for this kind review. We aim to make each interaction easy and understandable. So sweet to hear how much of an impact our service has made in your life. If you need anything along the way please let us know.

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    StaffBillingLoan Process

    Reviewed Nov. 15, 2023

    I was scared at first doing this but assured me it was going to be OK. They guided me through it explaining every detail. How long it would take if, I wanted it to go faster would have to do extra payments. I will say was nervous but I already have my first loan settled. Thank you. I would recommend them to my family and friends that need to consolidate their bills. They helped me a lot. Thank you for all you are doing for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lisa, so blessed to serve you and thank you for sharing your positive feedback. We look forward to your future success. Also, looking forward to your referrals. Have a wonderful day and let us know if you need anything.

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    Punctuality & SpeedStaffBilling

    Reviewed Nov. 15, 2023

    I found myself drowning in payments and not able to save. With Freedom's help I'm finally able to breathe again. I've been with the program two months and we've already settled one of my accounts. It was fast, simple and an easy process. I can't say thank you enough. I will recommend Freedom to anyone who finds themselves in a similar situation as myself.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Judy, thank you for this kind review. We are honored to serve you and provide a service. So great to see results so fast and we look forward to many more milestones ahead. Have a wonderful and keep us posted if you need anything.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 15, 2023

    Service has been great y professional representative. The reps have been very good in communication and resolving the accounts in a timely manner. And they keep me up to date on their progress with accounts that they are working on and are close to resolving. The ease in setting up up the the account through a very professional representative has been great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Glynn, thank you for the wonderful review. We are so pleased to hear our communication has lived up to your standards. We hope to continue to provide an excellent service. Let us know if anything comes up. Take care.

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    Staff

    Reviewed Nov. 15, 2023

    Excellent program. Perfect so far. Would recommend to a friend. Best debt program out there. This debt program help me a lot so far. It has saved me a lot of money over these past several months. Hopefully I’ll be done soon. The people are experienced and they know what they doing. Best regards.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jeffery, we are thrilled to hear about the savings in the past few short months. We hope to continue to resolve the remaining debt and look forward to your future success. Keep up the great work.

    Verified purchase

    Reviewed Nov. 15, 2023

    Too many delays. I had a trip that was supposed to take 8 hours with a layover. Take 12 which limited my time at my destination. The first plane was delayed. It pulled away from the gate, sat there, pulled back and put someone off. The second flight had at least 6 delays then we sat on the plane over a hour only to have to change planes.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tracy, I see that your member of our service. I am so sorry to hear your flight to Vegas was unpleasant. I think you meant to put a review to the airlines not the debt relief program. Have a great day.

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    Customer ServiceStaff

    Reviewed Nov. 14, 2023

    I have had a very good experience with Freedom so far. Timely with all communications and explain it so I understand what is going on with my account with no confusion at all. I have yet to navigate the dashboard but will soon to see the status of my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    John, so pleased to hear your positive feedback. Its great to hear your using the Dashboard. Enjoy and let us know if your need anything. Keep up the great work. Definitely check out the FAQ section for more details about the program.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 14, 2023

    The process has been slow but worth the wait. I have a ways to go but of four accounts one down and three to go. Freedom Debt has kept me inform throughout my journey. Just hoping I don't get put in collections. Thank you Freedom debt for your guidance. Would like to get out of the woods and clear out my accounts. JC Penny closed out my account with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Raquel, thank you for sharing your positive feedback. We really appreciate and are thrilled to hear you success so far. We are looking forward to your future success. Keep up the great work.

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    Customer ServiceStaff

    Reviewed Nov. 14, 2023

    This is very helpful for my debt and my credit. The people are very friendly and always pick up the phone, no machines. Already have friends that are using it. Credit is important nowadays. Thank you very much, now I can make decision carefully without messing up my credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Asael, thank you for the kind review. We are thrilled to hear our program is a good fit for your debt and credit. So glad this will be helpful for you or your friends who have experienced our service.

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    Customer ServiceStaffBilling

    Reviewed Nov. 14, 2023

    This has been the best decision I have made in years and so grateful for this program to be able to pay off my outstanding bills and feel like I was given a second chance. Being able to have one bill has been amazing and the fact that they deal with the creditors and no more phone calls for me has been a blessing. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Maria, so pleased to hear the relief in your review. We aim to make each interaction a blessing and so glad we were able to bless you. Thank you, for this kind review and have a wonderful day.

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    Staff

    Reviewed Nov. 14, 2023

    I have just begun working with Freedom Debt consolidation so this is all pretty much new to me. So far staff has been very patient and helpful. I still am nervous about being in a position like this but each time I have had a question staff has made me understand what is happening and what to expect so I really don’t have any surprises. So far I say excellent service by staff. They are helpful and extremely knowledgeable. Thank you for assisting in getting my life going in the right direction.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Vivian, so thrilled to hear the relief in your post. I am so happy you have regain control over your finances. Thank you for allowing us to serve, and have a great day. keep us posted if you need anything.

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    Customer ServiceStaff

    Reviewed Nov. 14, 2023

    When I decided to do debt consolidation I heard Freedom was a good company from research I did. I made sure to choose well, and I did now I'm closer to being debt-free, and I have not received any collection letters. I have recommended to friends at work because Covid really messed up people's lives with debt. Apply is easy and also the process of adding your debt, and Amount you give every paycheck depends on your amount of debt you have. I have had some setbacks, but you call in and get help in some way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Maria, thank you for sharing regarding your experience with us. So glad we can be part of your debt free journey. Keep in touch and let us know if you need anything. Have a great day.

    Verified purchase
    PricePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 14, 2023

    I was very pleased with the assistance I received from your company. Everyone was very professional, courteous and understanding. I would recommend your services to anyone needing a loan especially for unforseen circumstances. It was fast and easy and had results for approval and more money than I had thought possible when I applied for the loan. Best decision I had made was to contact your company for the financial help that I needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Denise, we are thrilled to have you part of our family. We look forward to assisting you in your debt free journey. Thank you, for the kind review and keep up the great work.

    Verified purchase

    Reviewed Nov. 14, 2023

    You are all great and I am pleased the way you are handling my debt....I have much confidence in you. I know you have much more to do with all my debt. I still have some I wish to be added on that I going to contact you about. So for now I am hanging in there and will prob. mail you the other 2 debts. Thank you once again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Margaret, thank you for the load of confidence. We are excited about the journey ahead and look forward to your future success. We look forward to your future call to assist you with the other accounts. Until than happy holidays.

    Verified purchase
    Staff

    Reviewed Nov. 14, 2023

    On my very first negotiation they saved me over $5000! What a life saver! Really needed that and I couldn’t have done it without guys! Thank you so much! I Will be recommending you guys to everyone that I know that needs some debt relief! You guys are amazing. Thank you again!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Daniel, so pleased to hear about your positive experience. We are thrilled to serve and honored to be part of your debt free journey. Keep up the great work and let us know if you need anything.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 13, 2023

    From start to finish been very helpful and the line has been great. Can't wait to finish this up and move on with regaining my credit to great standing. Happy happy happy happy. Done it done it done it done it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Patricia, I love the happy dance and thank you for the kind review. We are anxious to get all these debts resolved and on your way to rebuilding. Keep up the great work.

    Verified purchase

    Reviewed Nov. 13, 2023

    So far I have been very sad with FDR. Everything was explained to me excellently and in very great detail. All questions answered. I was with another agency at one point and was very unhappy with their work. Matter of fact I was the one doing all the work but paying them for nothing

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tami, thank you for these kind words. I am pretty sure you meant to say You're very happy with FDR. I hope all is well and look forward to your future success. Keep in touch and let us know if you need anything.

    Verified purchase

    Reviewed Nov. 13, 2023

    I started in February 2023, and FDR has already resolved 3 of my debts! A few more are in settlements. Within this short amount of time, FDR has saved me over thousands of dollars in debt! Thank you so much for all your hard work. I have recommended this program to family and friends in need. Keep up the good work!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Soakmarly, thank you for this warm review. We are excited to see your progress and look forward to resolving your remaining debt. We are just so honored to serve you and help you save a few thousand.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 13, 2023

    The consumer reps have been professional, kind, helpful and knowledgeable. Thank you for making a solution available, and for giving me hope and a structure to get me out of the mess I made. I can't wait until we go into negotiations and I can see some debts get reduced through your work and my dedicated account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Angela, I am thrilled we get to serve you and collaborate on your remaining debt. Keep up the great work and thank you for the positive review.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 13, 2023

    They help me correct the deposit date to be made two times. Preventing insufficient funds from my bank account. Showing the dates per month when to pay. They made it easy without no hassles! Can't wait to be free and not getting in trouble with my finances. Now I can stay focus and not worrying. Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    John, so glad to assist. We understand things happen but when we have an open we will exhaust our resources to assist. Thank you, for this kind review and have a great day.

    Verified purchase
    Customer ServicePricePunctuality & SpeedBilling

    Reviewed Nov. 13, 2023

    No payments have been made on my accounts and now I have late charges. I have never had late charges. I did this to improve my credit. This has dropped my credit score. No one has contacted me to explain the delay by phone or email. This is bad business practices.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Laura, It is important to remember that settlements are dependent on accumulating sufficient funds in order to settle the debt, as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out shortly to discuss your concerns.

    Verified purchase
    PricePunctuality & SpeedRefunds & Payouts

    Reviewed Nov. 13, 2023

    A very poor and execution and the money that you save with their negotiation they turn around and charge you that exact amount so realistically you're paying your debt in full. Just paying somebody else to pay your debt. While stationed overseas that made it very difficult for me to communicate with them and for them to approve settlements and Was also charged service fees. Instead of having my debt paid off in full they waited until the following month so they could receive their fees instead of just paying my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carl, we are sorry to hear that your experience with us has been disappointing. We understand why this is stressful for you, an account specialist will be reaching out to address your concerns.

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Nov. 13, 2023

    To make it easy for me to repay my detours and Be responsible for my finances. I was with the program before, and the organization was really great and helping me out the last time. Unfortunately with pharmaceuticals rising and rent increasing, it's hard for me to pay my bills.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    William, were sorry for the trouble and we hope to serve you as soon as possible with many resolve accounts. Keep up the great work and have a great day.

    Verified purchase
    Customer Service

    Reviewed Nov. 12, 2023

    Freedom Debt Relief seemed like the right fit for me. Working with them went fine because they explained how things would go and they told me that if there were any problems, they would let me know. With Freedom Debt Relief, I'm able to get out of debt so that's great. Give them a call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Danny, so pleased to hear that your experience was easy and understandable. We look forward to your future success and are so grateful for your consideration.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 12, 2023

    Too early in the process to know how this plays out kinda early to give a review for something just starting out. So no bells ringing or horns blowing yet.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Joseph, we are honored to serve you and look forward to your future success. Keep us posted if anything comes up while here with us. Keep up the great work.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 11, 2023

    Very helpful. I recommend FDR very highly. They a great at what they do to help there customers. My credit has been climbing back to the way it was. My credit cards were being paid by me on time but it was too much to handle. So that's when I gave Freedom Debt Relief a call. I've never been happier.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mark, so pleased to assist you in this time of need. Thank you, for the kind review and we look forward to your future success. Keep up the great work and thank you again, for the positive feedback.

    Verified purchase
    StaffBilling

    Reviewed Nov. 11, 2023

    After having spoke with Adam about the plan he was extremely helpful and communicative as we continued to discuss the option that could work best for me in paying off my debt. I will make me 1st payment 11/15, I’m very happy to start the process in working my way to being successfully debt free!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carol, we are thrilled to serve you and find an option that works for your financial needs. Thank you, for this kind review and keep us posted if you need anything.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 10, 2023

    Freedom Debt Relief set up a payment plan that worked well for me and I'm about to complete it. It has been very positive. Anytime I had a question, I'd give them a call and they would give me the answer. Freedom Debt Relief has helped me get out of debt. It's a good program. I know how to take care of my money better.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Robert, thank you for the kind review. We are honored to serve you and provide support to you in your financial journey. Let us know if you need anything.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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