Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,910 reviews on ConsumerAffairs are verified.
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Reviewed June 13, 2024
Happy with what info I was given. Still don’t understand all the information but will take time. The deposit to my account is confusing but in time will grasp what it entails. Am anxious to reach a goal of being out of debt. Can’t happen soon enough. Too easy to spend money you don’t have.
Hi Winona, thank you for sharing your thoughts with us. We're glad to hear that you're happy with the information you've received so far. We understand that some aspects can be confusing initially, but we're here to help you every step of the way.
Please don't hesitate to reach out if you have any questions or need further clarification on the deposit to your account or any other aspect of the program. Your goal of becoming debt-free is important to us, and we're committed to assisting you in reaching it as smoothly and quickly as possible.
Thank you for choosing FDR. Together, we'll work towards your financial freedom.
Reviewed June 13, 2024
If I had a friend that needed help I would refer you all to them. You all are great to help other customers. I'm so pleased that one of my card is competed. It lifted a lot off my shoulders and I can't wait till everything gets settled. Whenever I have a question about my stuff you always make me feel better. I'm so glad I went with you all.
Thank you so much for your wonderful feedback, Betty! We're delighted to hear that you've had such a positive experience with us and that one of your cards is already completed. It's fantastic to know that this has lifted a weight off your shoulders.
We're always here to support you and answer any questions you may have. Your recommendation means the world to us, and we’re so glad you chose us to help with your financial journey.
Reviewed June 13, 2024
So far this program is assisting me with eliminating debt at a fast rate. I couldn’t be happier. I sincerely appreciate the effort of this team, because I’m constantly working with our military units while trying to conquer debt and their actions alleviate the stress that I once had. Thank you FDR!
Thank you so much for your kind words, Timothy! We're thrilled to hear that our program is helping you eliminate debt quickly and effectively. It's especially meaningful to know that our efforts are alleviating your stress, keep up the great work!
Reviewed June 13, 2024
I will be specific, I stopped paying creditors like I was instructed and at least monthly I receive an email telling me I am paying the creditors when I am not. Then to make matters worse, in the last 6 weeks I deposited over $1,300 into my account and you did not make one payment to my creditors. You took all but $48 as fees causing agreements to expire.
Hi Robert, we are sorry to hear that you are unhappy with your progress. An account specialist will be reaching out to address your account and answer any questions you may have.
Reviewed June 13, 2024
No one tell the you charge a fee for each settlement. I pay too much fee. No one told me that I will pay fee for each transaction that you make for my settlement. They should tell me about it. Now I can’t get way with it. I like to have
Karim, we are sorry to hear that you feel like we have not been clear about our fees. Settlement fees are determined in your enrollment and discussed in your debt resolution agreement, and during your welcome call. We take the determined percentage and apply it to the beginning balance of each account that we settle for you, your fees are already included in the estimated program cist that we discussed with you and reflects on your agreement. An account specialist will be reaching out to address your concerns.
Reviewed June 13, 2024
When I first started I have high hopes. There’s one explanation I received from the initial representative but never heard from her after that which made me feel a bit of a lost. The program seems great but the communication from the rep even after emails and calls I never received any response and I didn’t like that at all. As I said the program seems to be working well.
Hi Sheehan, thank you for sharing your experience. We are sorry to hear that you feel lost and that you are unhappy with our customer service efforts. An account specialist will be reaching out to address your concerns.
Reviewed June 13, 2024
I don’t know about anyone else’s experience but for us this was great success. I have 5 more payments to go and we are debt free. We could never have done it without Freedom Debt Relief. We are so thankful
Thank you for sharing your experience, Judy! We are thrilled to hear about your success with Freedom Debt Relief and that you're just a few payments away from being debt-free. It's wonderful to know that our program has made such a significant impact on your financial journey. Thank you for choosing us!
Reviewed June 12, 2024
I would definitely recommend your program to anyone who has debt issues because of the way you guys are helping me, which is wonderful! Clearing up my debt is a wonderful thing because it can open more doors for me and my family. So yes I would definitely recommend your program to anyone who has debt issues.
Julner, thank you for sharing your positive experience with Freedom Debt Relief! We are thrilled to hear that our program is helping you clear your debt and create new opportunities for you and your family. Your recommendation means the world to us!
Reviewed June 12, 2024
I have been depositing for almost a year. Jen has taken 3000.00 for negotiations extended over 2 years. I would not recommend Freedom Debt Relief. Completely dissatisfied will not use again if the need arises? Sincerely Frances. Don't get my questions answered when calling.
Hello Frances, we are sorry to hear about your experience. An account specialist will be reaching out to address your concerns.
Reviewed June 12, 2024
Yes I would recommend Freedom Debt Relief. Life doesn’t always go as planned the things that happen or sometimes out of your control. Thanks to freedom debt relief I’m able to have control of my monthly finances. If not for them I would be paying and paying and get nowhere. I could see the light of the tunnel now.,
Raymond, thank you for sharing your experience with Freedom Debt Relief! We understand that life can be unpredictable, and we're glad to hear that our program has helped you regain control of your finances. Please let us know how we can continue to support you!
Reviewed June 12, 2024
When I first contacted FDR I was a little scared. Due to all the scams out here, I have to be honest this has been the best experience I’ve had. FDR has worked hard to help get my debt cleared up and increase my credit score. I have told several friends and family member about FDR.
Karen, thank you for sharing your experience with Freedom Debt Relief! We understand that taking the first step can be daunting, and we’re thrilled to hear that we could alleviate your concerns and provide you with a positive experience.
Reviewed June 12, 2024
Freedom Debt Relief makes everything very clear and communicate very well on what is going on with my account. I would recommend Freedom Debt Relief to my family and friends. The fees may be a little high at times depending on what is owed but they take all the work away from you and that is helpful with my busy schedule.
Diane, thank you for sharing your experience with Freedom Debt Relief! We are pleased to hear that our clear communication and account management have been helpful for you. Your recommendation to family and friends means a lot to us.
Reviewed June 12, 2024
I received nothing but great service from FDR, it's a difficult journey due to all my debt, but FDR has been supportive and helpful throughout it all. My credit score even had a small increase this month! They negotiated each debt right on schedule with their promise and prediction. I am thrilled with the service!
Carla, thank you for sharing your wonderful experience with us! We're delighted to hear that you received great service and found our support helpful throughout your journey. It’s fantastic news that your credit score has increased and that we could negotiate your debts as promised. Thank you for choosing FDR!
Reviewed June 11, 2024
I would definitely recommend going through this program depending on your situation. It was very easy to set up and start. The beginning is tough but once you're a couple months in you will start settling debts and start feeling better about your situation. My credit score has bounced back half way after about 9 months. It's worth it if you don't want to have a bankruptcy on your record.
Tyler, thank you for sharing your experience with Freedom Debt Relief! We’re pleased to hear that you found our program easy to set up and that it has helped you start settling your debts and improving your credit score. Your recommendation means a lot to us.
Reviewed June 11, 2024
I think the debt really program is a good idea for people that are trying to get back on their feet. They did a great job working with me and helping me get rid of a lot of debt. I am happy for the help that they gave me. I am now free of a lot of debt. That I got myself into. Thank you very much for the assistance. Is greatly appreciated.
Kathy, thank you for sharing your experience with Freedom Debt Relief! We're delighted to hear that our program has been a good fit for you and has helped you get back on your feet by reducing your debt. Your financial relief and satisfaction are our top priorities.
Reviewed June 11, 2024
I have been completely satisfied with Freedom Debt Solutions. Every one that I have dealt with is very knowledgeable and has my best interest in mind. I entered this program with 6 accounts 8 months ago and they have already settled 3, if I remember correctly. Anyone that is in the situation I was in would be smart to let this company give you some peace of mind as they have done for me in such a short time.
Thank you so much for sharing your experience, Donna! I'm thrilled to hear that you've had such a positive journey with our team. We are thrilled to hear that you have been completely satisfied with our services and that our team has been able to support you effectively. It's fantastic to know that we've already settled three of your six accounts in just eight months, providing you with some peace of mind.
Reviewed June 11, 2024
This company has done what it advised me when I contacted them, very well informative answers, well done. I would recommend Freedom Debt Relief to my family and friends. When I have or don't understand what the creditors are trying to do I can easily call Freedom Debt to answer my questions.
Oswaldo, thank you for sharing your positive experience with Freedom Debt Relief! We’re delighted to hear that our team provided you with clear, informative answers and that you found our services helpful and reliable. Your recommendation to family and friends means a lot to us.
Reviewed June 11, 2024
Staff was friendly easy to work with. No judgment. No problems. They make it so much more easier to get my things paid off in a timely manner. I am glad I saw the ad for these folks when I did... Very helpful, explained everything, made me feel like I was making the right decision at the right time for myself and my situation. I think I would be still in a rut if it wasn't for Freedom Debt Relief.
Corie, thank you for taking the time to share your experience with Freedom Debt Relief! We're thrilled to hear that our friendly and non-judgmental staff made it easier for you to manage and pay off your debts. It's wonderful to know that our assistance has had such a positive impact on your financial situation.
We're glad you found us at the right time and felt confident in your decision to work with us. Your feedback is greatly appreciated, and it motivates us to continue providing the best possible service to our clients.
Reviewed June 11, 2024
This is the first time using Freedom Debt Relief. I made my Payments On Time as agreed. All Reps especially Kye were very helpful & professional in guiding me through this process. Communication was always on point & especially via email. Thank you & keep up the good work folks!
Hi Jason, thank you for sharing your positive experience with Freedom Debt Relief! We're delighted to hear that our team, especially Kye, provided you with the support and professionalism you needed throughout the process. Your kind words about our communication and service mean a lot to us.
Reviewed June 11, 2024
Excellent program very respectful customer service. They are very helpful if you have any questions about your status and progress moving forward in the program. There is a fee when they finalize the negotiations of each debt you owe and the amount various depending on how much your final balance at settlement was. Overall I would recommend this program to whoever is in too much debt almost more than the money they're bringing in each month. Well worth it
Thank you for your excellent feedback, Antonio! We're thrilled to hear that you find our program respectful and our customer service helpful. It's great to know that our team has been able to assist you with your questions and keep you informed about your progress.
We appreciate your understanding of the fees associated with the settlement process and are glad to hear that you find the program worthwhile. Your recommendation means a lot to us. Thank you for choosing us!
Reviewed June 11, 2024
After contacting FDR in early April of 2023, my financial worries became far less burdensome. Due to the out of control of inflation, and the ridiculous controls the present administration has forced all Americans into...I was left to consider BANKRUPTCY or FDR. The choice became 100% clear, and appropriate, that FREEDOM DEBT RELIEF was THE CHOICE. 7 of 8 credit accounts have been settled at a very reduced rate (50% or more), with 2 completely paid off. The 8th account will soon join the other 7 and I will no longer worry about receiving constant emails and phone calls about my overdue accounts from collection agencies. I would, and "AM", recommending FREEDOM DEBT RELIEF to anyone I know who is in a similar situation, that I am now no longer in...THANKS TO FDR.
Thank you so much for sharing your experience with us, Claude! We are thrilled to hear that Freedom Debt Relief has made such a positive impact on your financial situation. Our team works hard to provide effective solutions, especially during challenging economic times, and we are delighted that we could assist you in resolving your debts with such positive outcomes. Thank you for choosing and recommending us!
Reviewed June 11, 2024
We are very pleased with our experience from our agent who answered all our questions when we first inquired till we were comfortable & sure of what to do. This has been an easy and very helpful process. The dashboard is easy to use along with Customer service. FDR has been available whether through email or phone call and helpful with clear explanation of messages or what is needed.
Thank you for sharing your wonderful experience, Nancy! We’re delighted to hear that our agent was able to answer all your questions and make you feel comfortable with the process. It’s great to know that you find our dashboard user-friendly and our customer service helpful and accessible. We’re committed to providing clear communication and support through every step of your journey. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!
Reviewed June 11, 2024
Great working with this company. They have done a great job helping me consolidate my debt. Looking forward to continuing my business relationship with Freedom Debt Relief. Will share my experiences with others. Hopefully my future debt will get resolved in a timely manner. So far been happy with the experiences. Glad I began with this company.
Thank you for your positive feedback, Robert! We’re thrilled to hear that you’ve had a great experience with our debt settlement program and are looking forward to continuing our business relationship. Your willingness to share your experiences means a lot to us. We’re committed to resolving your debt in a timely manner and ensuring your continued satisfaction. Thank you for choosing FDR, please let us know how we can continue to support you!
Reviewed June 11, 2024
The lady that assisted me was very helpful and informative. She was very understanding regarding my situation and didn’t make me feel like things were going to be okay financially within time and with this plan it will eventually happen! Overall it was a great experience considering the circumstances and she helped make me feel less stressed about my finances knowing that we have created a plan to get things in order.
Thank you for sharing your experience, Chelsey! We're so glad to hear that our team member was able to provide you with the support and information you needed during this challenging time. It's wonderful to know that you feel more at ease and confident about your financial future with the plan we’ve created together. Thank you for choosing FDR!
Reviewed June 11, 2024
This is a great company. They have helped me along the way to get out of debt. I have used them now for a second time. I would recommend them to anyone. The customer service is great. They will talk to you where you understand the process. Also will give you guidelines to follow thru the complete process. Then will let you know when they have negotiated with your debtors. Awesome organization to work with getting your affairs in order. I appreciate them so much. Thank you for all you have done for me to free up my debts. This program really works.
Thank you for your wonderful feedback, Joni! We're delighted to hear that our program has been effective for you and that you've had such a positive experience with our team. Your recommendation means a lot to us. We're committed to providing clear guidance and excellent customer service throughout the entire process. Thank you for choosing FDR!
Reviewed June 10, 2024
Very pleased so far. I look forward to working with Freedom Debt Relief to help get my debt eliminated faster. The representative I spoke with originally was very informed and helpful. He helped me to understand how the program works and what was expected of me and what to expect from FDR.
Thank you so much for your kind words, Danny! We’re thrilled to hear that you’re pleased with our services and that our representative was able to provide you with the information and support you needed. We look forward to continuing to work with you and helping you achieve your goal of eliminating your debt faster. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2024
Very happy that FDR could help me once again. They helped me years ago and they helped me straighten my credit. I'm back again hoping for the same experience. So here to FDR and helping me again! Thank you! I'm very happy that you can help me out again! Let's do this!
Thank you so much for your kind words! We're thrilled to have been able to help you in the past and are excited to assist you again. Your confidence in us means a lot, and we're committed to providing you with the same positive experience this time around. Let's work together to achieve your financial goals once more! Thank you for choosing us again Heather!
Reviewed June 10, 2024
Freedom Debt Relief is amazing company. Can’t explain how they saved my life. All the way since the beginning it was transparent, polite and smoothly. The process, approach and their patience are incredible. During these months the hope is back and now I’m pretty confident in my future. Everything cool and helpful.
Thank you so much for your heartfelt feedback, Vladimir! We're thrilled to hear that our team has had such a positive impact on your life and that our transparent, polite, and smooth process has brought you hope and confidence for the future. Your kind words about our approach and patience mean a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for being a valued part of the Freedom Debt Relief family!
Reviewed June 10, 2024
Seems like notations could be better and faster, not very much contact. They never got ahold of me. Wish I would have checked around before I signed with them. A couple of people I talked to there did not seem to have a very good attitude but I'm am very happy to be out of the debt.
Hi Jerry, thank you for your feedback! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We hope that with time, you will see that our process works!
Reviewed June 10, 2024
Updated on 07/14/2024: It’s almost 6 months ago I’m working with you, my credit score is too low, I’m still suffering for that; too much bad impact on my credit history, the negotiations with my creditors are not working quickly. Please try to negotiate quick as soon as possible, because I respect the methods of payment with you.
Original Review: I’m disappointed of the last negotiation with Bank of America. The debt reduction is $1,973; you charged me $1,205.04 as settlement fee (almost 70% of debt reduction); that’s not serious because you charge me more, I’m not happy for that. That’s too much on my deposit and don’t forget how I’m in trouble with the bad credit; remember another charge of $9.95 every month.
Viateur, we are sorry to hear that you are upset about our fees. Your fee percentage is set and is determined by the enrolled balance of each debt. We do not take a percentage of the debt reduction. It is also important to remember that our focus is overall savings. Please reach out to customer service if you have questions about your the fees associated with your accounts.
Reviewed June 10, 2024
Freedom Debt Relief did everything they said they would. Got me out from my high debt on credit cards. They are awesome! They tell you everything that is going on with your creditors and explain to you how to handle the calls from them as well. The process they will explain it upfront.
Thank you so much for sharing your positive experience! We're thrilled to hear that we were able to help you get out from under your high credit card debt. Transparency and communication are key to our process, and we're glad that you felt informed and supported throughout your journey. Keep up the great work Patrick!
Reviewed June 9, 2024
They offer support to help guide me with difficult times. There is coaching on how to communicate, or not communicate throughout the process. There is legal support if needed also. It looks like I may have debts resolved soon than I thought. It greatly helps to fund the program to the best of your ability, after all it is the user that has to fund the settlements. You can get advice or check in on the status of the account, and settlement updates at any time.
It's wonderful to hear that you've found our support and guidance helpful during these challenging times. Our goal is to provide comprehensive assistance, including coaching on communication and access to legal support when needed. We're delighted that you may have your debts resolved sooner than expected. Keep up the great work William!
Reviewed June 9, 2024
Great people to work with. They explained everything to me. I would recommend to my friends if need to. Very nice to talk to on the phone. If needed I would do over again with Freedom. They helped me out with everything. This is for everyone who is with Freedom.
Thank you so much for your kind words, Sharleen! We're thrilled to hear that you had a positive experience with our team and that everything was explained clearly to you. Your willingness to recommend us to your friends is greatly appreciated, and it's wonderful to know that you'd choose Freedom Debt Relief again if needed.
Reviewed June 9, 2024
Katelyn made it easy for me to understand the program and made me feel less stressful to talk to. She cares about her clients and will be there to assist with any further questions. The process to get started is very streamlined and easy to access via the website. They also have an option to increase deposits making it faster to pay off the debt. FDR is a wonderful company to use to get the debt paid off and a friendly staff.
William, it is wonderful to hear that Katelyn was able to provide you with clear explanations and a supportive presence during your interactions. We're fortunate to have dedicated team members like her who truly care about our clients' well-being. We are glad that you found the process streamlined and accessible through our website, and it's great to know that you appreciate the option to increase deposits to expedite your debt payoff. Thank you for trusting us, William!
Reviewed June 9, 2024
FDR has helped me dig out of debt I accrued for various reasons. I pay biweekly through autopay. It is an easy program to follow and autopay makes it easy to stay on track. They also allow you to add additional debts as you go. I like this option for things that may come up in the future.
We are thrilled to hear that Freedom Debt Relief has been instrumental in helping you navigate your way out of debt. It's fantastic that you find our program easy to follow, especially with the convenience of automatic drafts. Simplifying the process and offering flexibility with adding additional debts as needed is crucial for our clients, and we are glad to hear that you appreciate this feature. Keep up the great work, Dionne!
Reviewed June 9, 2024
So far they have been always upfront with me. This is the second time that I have used Freedom Debt Relief. Very happy. The only complaint would be that the debt companies constantly contact me and I have been told that they were all notified. So I hope that is true.
Rocco, it's great to hear that you've had positive experiences with us and that we've been upfront with you throughout the process. We understand that dealing with constant contact from debt companies can be frustrating, despite assurances that they've been notified. Please know that we do our best to inform creditors of our involvement and work towards resolving debts, but sometimes it can take time for them to update their records accordingly. We encourage you to check out the resources available on your dashboard, that can help guide you through those difficult communications!
Reviewed June 9, 2024
The FDR rep I worked with was very informative. He explained everything and went over everything. He was very pleasant and answered my questions. But it's hard for me to get in touch with them, because the number doesn't go directly to the representative to help me. I have emailed him. It's been a while that I emailed him because I never got a response back. So I don't know if he's still there or he's out on sick leave. But I would recommend FDR.
Linda, we are glad to hear that your experience with your FDR representative was informative and pleasant overall. It's essential for our clients to feel well-informed and supported throughout the process, so we are pleased to hear that your questions were answered and that you found the explanation thorough. We encourage you to reach out to customer service to address your questions, our team is ready to assist you seven days a week.
Reviewed June 9, 2024
If I had any questions, I'd just call them and ask them. I never had a problem with them when I talked to them. They were always there to help me and they were nice. They settled a couple of my bills and my debt for me. Before, I'm on social security, I didn't have much money coming in each month. When they started helping me, that left me with a little bit more money to do other things that I needed to do.
Donna, we are glad to hear that you found our team accessible and helpful whenever you had questions or needed assistance. It's wonderful that we were able to settle some of your bills and alleviate some of the financial strain, especially considering your fixed income. It's our goal to make the process as smooth and beneficial for our clients as possible, and We are delighted to know that we were able to provide you with some relief and flexibility in your budget.
Reviewed June 9, 2024
From start to finish I felt confident that my headaches and worries were being tended to and I could relax knowing someone was handling my affairs. Representatives were polite, knowledgeable and encouraging. I would recommend Freedom Debt Relief to anyone in my position. Thank you to all involved in handling my account. You made it painless all the way to the end! God bless each one of you.
Phyllis, it's wonderful to hear that you felt supported and reassured throughout the process with our team! Providing peace of mind and relieving the burden of financial worries is exactly what we strive to do for our clients. We are delighted to know that our representatives were polite, knowledgeable, and encouraging, as we aim to provide exceptional service every step of the way. Thank you for choosing FDR!
Reviewed June 9, 2024
I have only known you for a short time. So far, I am pleased with your service. I like the way you keep me informed. The person who introduced me to the program gets an A-PLUS from me. I have always paid my debts. I am a little embarrassed to have to rely on someone else to help. However, the interest rates are too high. So, Thanks.
Thank you so much for taking the time to share your thoughts with us, Ethel. We're delighted to hear that you're pleased with our service so far and appreciate our efforts to keep you informed. We understand that needing assistance can sometimes feel challenging, and we truly appreciate your honesty about this. Our goal is to provide support and solutions that make things easier for you. Thank you for choosing FDR and for trusting us on this journey!
Reviewed June 9, 2024
They have stayed in touch and helped me along the way with any questions I have had. As long as you stay in time with payments there will be progress. Hopefully I get put on the advance consolidation which would speed my graduation date to being debt free. Every customer service personnel that I have came in contact with have really helped a lot.
Thank you for sharing your experience with us! We're delighted to hear that our team has been able to stay in touch and assist you with all your questions. Your proactive approach and timely payments are crucial in making progress, and we're glad to see that you're on the right path. Thank you for choosing Freedom Debt Relief, Ryan!
Reviewed June 9, 2024
Freedom has saved money on my cards with all the interests that has build up. Has kept up to date on what's going on with a my debit cards. The staff has been easy and respectful to talk to. The staff has answered my questions in a way l can understand. They have answered me a timely time.
Thank you for sharing your experience with us, Lynda! We're delighted to hear that our services have helped you save money! It's wonderful to know that you've found our staff easy and respectful to talk to, and that they've been able to answer your questions clearly and promptly. Thank you for choosing us!
Reviewed June 9, 2024
Where can I start!! Every single agent I’ve been in contact with has been phenomenal. You guys go above and beyond to help. To a point that one of you gave me a letter to help me with my promotion. Thank you so much!! I’m so grateful for your service.
That's wonderful to hear, Guadalupe! We are delighted you've had such positive experiences with our team. We strive to provide exceptional service to all our customers, and it's truly gratifying to know that our efforts are appreciated. Your gratitude means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out.
Reviewed June 8, 2024
I’ve only been in this program for 3 mos., but so far I’m pleased with the initial welcoming, customer service reps have been extremely helpful and supportive! This is a process that does take time but I believe once it really takes off (more creditors being paid) you’ll be happy with the route you took to get out of debt. The only issue I’ve seen is they need to be more transparent about fees. But in the overall process it’s truly worth it and will benefit you moving forward.
Marlynn, it's great to hear that you've had a positive experience with our program so far! We understand that embarking on the journey to become debt-free can feel daunting, but having a supportive team by your side can make all the difference. We appreciate your feedback and wish you continued success!
Reviewed June 8, 2024
From the beginning of my experience with Freedom Debt Relief, I have been excited and confident that this would be the answer to my needs and concerns. All of the representatives I've spoken with have answered every question to satisfaction, have given me confidence in the process, have been available when needed and have made sure that I understand each step of the process. I have been notified by email immediately by Support regarding each update and by providing answers to any questions I have. I couldn't be happier with the surprising speed of this entire process and the results provided by Freedom Debt Relief.
Iral, thank you so much for sharing your experience with Freedom Debt Relief! We're thrilled to hear that our team has been able to meet your needs and provide the support and guidance you were seeking. Your satisfaction and confidence in our process are incredibly important to us, and it's fantastic to know that you've found our representatives helpful and accessible. We understand the importance of keeping you informed every step of the way, and we're delighted that our email updates have been helpful to you. Thank you for choosing us as your partners!
Reviewed June 8, 2024
I was having trouble paying my credit card bills and it left me no choice but to call for help. I was able to rid myself of paying very high interest rates because my credit card balances were not going down even though I was paying more than the minimum which was very discouraging.
Hi Elizabeth, it sounds like you've been through a challenging situation, but we are glad you reached out for help when you needed it. Dealing with high-interest rates and seeing little progress on your balances despite making payments can be incredibly discouraging. Taking steps to address your financial challenges and seeking assistance can be overwhelming, but we are happy to be part of your journey. We will be by your side every step of the way and look forward to your continued success!
Reviewed June 8, 2024
Updated on 07/26/2025: They promote good service and stand by their promise and are always available to answer questions or tell you just what you should expect to happen and help you get out of your debts in a timely manner and once you have started your first settlement it seems like everything just falls into place and your debt disappears.
Original: It was great that I am saving 50% on my first settlement and I am really happy with Freedom Debt Relief and cannot wait until more settlements occur. It feels so nice to have Freedom Debt relief working to get all of my debt resolved. They are number one in my book for doing this and I am so glad to be a part of the Freedom Debt Relief family where you are treated fairly just like a family member.
That's fantastic news, Larry! Saving 50% on your first settlement is a significant accomplishment, and I'm thrilled to hear that you're pleased with the progress so far. We're dedicated to helping our clients achieve financial freedom, and it's gratifying to know that you feel confident and supported by our team. We're honored to have you as part of the Freedom Debt Relief family, please let us know how we can continue to support you!
Reviewed June 8, 2024
I referred my daughter, Renee ** and neither of us got a bonus payment. We were told it would be after six months. Can someone check into that for me? I would appreciate it. So far I think the program is working. The phone calls from lenders are getting fewer and fewer. I can’t until they stop altogether. I keep getting messages from some lender who says they are affiliated with you. Is this legitimate?
Thank you for bringing this to our attention, Joann. An account specialist will be reaching out to address this for you.
We are happy to hear that our program is working for you and that you are happy with the decision you made to work with us!
Reviewed June 8, 2024
Was having to change the amount of monthly payments, the company was very fair and understanding of my situation. I was pleased with every person I talked to. They were very supportive and helpful when problems arose that I didn’t know what to do. They were always helpful and supportive.
Hi James, we are glad to hear that our team was able to accommodate your needs and adjust your monthly payments in a fair and understanding manner. It's important to us that our clients feel supported, especially during challenging times, and I'm pleased to hear that you found our representatives to be both supportive and helpful.
Reviewed June 8, 2024
The team @ Freedom Debt Relief is awesome, they jumped on my chance to help me. They have taken care of me from the get go. I am recommending their service, to all. Their people are so nice and educated. I could write all day on the great job they have done…
Rickey, it's fantastic to hear that you've had such a positive experience with our team at Freedom Debt Relief! We strive to provide exceptional service and support to all our clients, and it's rewarding to know that we've been able to assist you effectively from the beginning. Thank you for your kind words and for recommending our services to others!
Reviewed June 8, 2024
I am fairly new to this program, but so far I feel comfortable and confident I made the right decision when I signed up with Freedom Debt. I no longer have to figure out every month how to stretch my funds to cover my debt. Freedom Debt gives explanations how the program works, what I should expect going forward, and also there are so many resources within the program that I can get information from. I do feel a sense of relief knowing there are people in this program who can assist and answer my questions.
Elizabeth, we are glad to hear that you're feeling comfortable and confident in your decision to join Freedom Debt Relief! It's such a relief to have a plan in place that helps alleviate the stress of managing debt month to month. Understanding how the program works and having clear expectations for the future is key, and I'm pleased to hear that our resources have been helpful to you. Our team is here to support you every step of the way, so please don't hesitate to reach out if you need any additional support!
Reviewed June 8, 2024
It’s the best decision I made, I’m still receiving calls, but I’ve learned to ignore, 'cause they try hard to get you to pay something while they wait. My getting over my stress. Thank you for all your support. It was hard at first, I’m kept up to date with my accounts negotiations. I'll be a happy camper when it’s over.
Maria it's wonderful to hear that you feel confident in the decision you made to seek help with your debt! Dealing with persistent creditor calls can be tough, but it's great to hear that you've found ways to manage and cope with them. I'm glad that our support has helped alleviate some of your stress, and it's reassuring to know that you're being kept up to date with the progress of your account negotiations. We're here to support you every step of the way until we reach the end goal. Please let us know how we can continue to support you, we're rooting for your success!
Reviewed June 8, 2024
Always a pleasure to speak with an FDR representative! They are knowledgeable, helpful, and compassionate. Everything one could want. Emails are prompt and easy to understand. I don't like that I'm in the situation I am in, but I'm glad to have Freedom Debt Relief helping me to dig my way out of it.
It's heartening to hear such positive feedback, Michael! Our team strives to provide not only expertise but also empathy and understanding to our clients. We understand that dealing with financial challenges can be overwhelming, and we're committed to being a supportive partner as you navigate through it. Your appreciation means a lot to us, and we're here to continue guiding you towards a brighter financial future.
Reviewed June 8, 2024
Everything has been so easy to understand and signing up was very simple. Chaney was helpful and friendly. I already got my first negotiation and it was easy to accept and I'm looking forward to the rest of them getting done. It has definitely taken the headache away from creditors calling 300 times a day.
That's fantastic to hear, Mary! We are thrilled that our process has been smooth and straightforward for you. It's great to know that Chaney was able to assist you effectively and make the experience even better. Getting that first negotiation out of the way must feel like a big win, and we are glad we could help alleviate some of the stress from those incessant creditor calls. Keep up the great work!
Reviewed June 8, 2024
Awesome company to work with…Helped me get out of debt, I couldn’t have did it on my on. Give them a chance, Awesome company. Stick to your plan and it will work out for you. People don’t realize how fast it can catch up with you.
Pamela, thank you so much for your enthusiastic feedback! We're thrilled to hear that our team could help you get out of debt and that you had such a positive experience with us. Your kind words and encouragement for others to stick to their plans are greatly appreciated. It's true that debt can accumulate quickly, and we're glad we could assist you in managing and overcoming it. Thank you for choosing FDR!
Reviewed June 8, 2024
I have struggled for many years with debt. Unfortunately I did not have a healthy attitude towards money. Make spend and then we are broke. Did not go crazy, just a little nuts. Thank you FDR for giving me peace of mind. Now the only thing in my way is getting employment.
Nannette, thank you for sharing your story with us. We understand that struggling with debt can be incredibly challenging, and we're glad that we could help bring you some peace of mind. Your honesty about your past attitude towards money is truly appreciated, and it's heartening to hear that you've found some relief through our program.
Reviewed June 8, 2024
I was way in over my head in debt and FDR helped me with a plan to get me out of debt and be debt free. The staff are very professional and their goal is to ensure that any questions you have regarding your program are answered. They worked with me and now I am debt free!!
Thank you for sharing your inspiring journey with us, Lorena! We're thrilled to hear that our team at FDR could assist you in creating a plan to become debt-free. Congratulations on achieving this significant milestone!
Your kind words about our staff's professionalism and dedication to answering your questions mean a lot to us. We're committed to providing the best support possible to our clients, and your success story is a testament to that effort. Thank you once again for your trust in us and for sharing your positive experience.
Reviewed June 8, 2024
My decision to embark with this plan turned out to be fast, easy to understand and set up. I had lots of questions and they were all answered to my satisfaction. Pleasant and knowledgeable agents! Hopefully, down the line, I’ll be happy I enrolled and that this experience will have been a positive one.
Thank you for sharing your experience with us, Marci! We're thrilled to hear that you found the enrollment process fast, easy to understand, and satisfying. It’s wonderful to know that our agents were able to answer all your questions and provide the support you needed. Your kind words about our team's pleasant and knowledgeable assistance mean a lot to us. We're confident that your decision to join our program will prove to be a positive one, and we're here to support you every step of the way.
Reviewed June 8, 2024
Yes, I would recommend a friend. Marcus was pleasant and helpful with explaining how the process works. I felt a sense of relief to take part in the program. Now, I wait for the outcome. It was noted that my credit score will decline for some months but will recover once the debt is settled. I’m hoping information is accurate!
Frances, thank you for your feedback and for considering recommending our program to a friend. We're delighted to hear that Marcus was pleasant and helpful in explaining the process to you. It's great to know that you felt a sense of relief by participating in our program. Regarding your credit score, it’s true that there might be a temporary decline, but rest assured that this is part of the process. Once your debt is settled, your credit score should begin to recover, and you'll be on your way to a more secure financial future.
Reviewed June 8, 2024
Great customer service!!! Easy to work with, while taking a lot off your hands and feel like you can get your life back into order! Customer support hot line is so easy to use. Would recommend to anyone in need. So unbelievably fortunate to have found a Great company that's willing to go the Extra mile to help.
Jennifer, thank you so much for your wonderful review! We are thrilled to hear that you found our customer service exceptional and that we could make things easier for you. We're especially grateful for your recommendation to others in need and for recognizing our commitment to going the extra mile. It’s customers like you who motivate us to strive for excellence every day.
Reviewed June 8, 2024
I started with FDR few months ago, they already settle one credit card within the first 3 months. Customer service is great. Always answer my questions. They kept me well inform of what's going on, and what needs my attention. Been very happy with Freedom Debt Relief program so far. Strongly recommend if you want peace of mind.
David, thank you so much for sharing your positive experience with Freedom Debt Relief! We're thrilled to hear that we've already helped you settle one credit card within the first three months and that our customer service team has been responsive to your needs. Keep up the great work, we look forward to your continued success!
Reviewed June 8, 2024
Thank you folks. You have done a wonderful job so far. And I hope you will continue to do so. This really makes me happy that you all are doing this for me. God bless your hearts and have a blessed day. And I am just hoping that this will be paid off. So that I can have freedom once again.
Hi Christopher, thank you so much for your kind words! We are thrilled to hear that you are happy with our work so far. Your positive feedback and blessings mean a lot to us. We're committed to continuing to support you on your journey towards financial freedom.
Reviewed June 7, 2024
Everyone has been great to work with and made this happen flawlessly. I never felt more comfortable discussing my financial situation with everyone. The application is so easy to understand and work with. They work with me on dates when I can have the money taken from my account. This was the best decision I have made for my family in a very long time.
Thank you so much for your wonderful feedback, Cheryl! We're thrilled to hear that our team has made you feel comfortable and supported throughout this process. It's our goal to ensure that discussing your financial situation feels safe and empowering. Thank you for choosing us!
Reviewed June 7, 2024
This company helps you out in every way they can especially when you’re down and worried how to pay your creditors and they support your decisions on how to get out of debt and be debt-free. I am so grateful for all the support from Freedom Relief!! All you have to do is make your first deposit and you’re on your way to be come debt-free because you took that first step to become debt-free!!
Marsha, thank you so much for your heartfelt words! We're honored to have been able to support you during this challenging time and to have played a role in your journey towards becoming debt-free. We're glad that you felt supported and empowered in making decisions about your debt repayment strategy. Taking that first step can indeed be daunting, but it's also the most important one, and we're thrilled to be by your side as you progress towards your goal. Thank you for choosing Freedom Debt Relief!
Reviewed June 7, 2024
Freedom Debt Relief. It is a good company to have. They do a good job. And they have of years experience etc. They seem to care about their customers that they have. It is well worth to get out of debt. I think will be glad that I choose Freedom Debt Relief. Thank You. Kenneth **.
Kenneth, thank you so much for your kind words and for choosing Freedom Debt Relief! We're thrilled to hear that you're satisfied with our services and that you feel confident in our experience and dedication to our customers. Thank you again for your trust and recommendation.
Reviewed June 7, 2024
Yes. Lower payments. Faster pay off. This company really helped me realize that I can get past this problem. And I look forward to a bit. I was worried and felt drowned by my credit card debt, but this company helped me realize that it will soon be all behind me.
Jeffrey, thank you for sharing your experience with us! We're delighted to hear that our program has helped you lower your payments and work towards faster debt payoff. It's wonderful to know that we've been able to alleviate your worries and provide you with hope for the future. Thank you for choosing us!
Reviewed June 7, 2024
So far my experience has been very good. Haven’t had any problems yet. Hopefully, I’ll be debt-free sooner than I think. I am looking forward to being debt-free with no strings attached and beginning to live my life without doubt. Will definitely be life changing, and I would love to be stress-free for a change.
Myrtle, thank you for sharing your experience with us! We're happy to hear that things have been going well so far. Our goal is to help you achieve a debt-free life as smoothly and quickly as possible, and we're excited to be part of this life-changing journey with you. Thank you for trusting us!
Reviewed June 7, 2024
I am getting calls and emails from companies since I have stopped payment and it is unnerving; I guess I was under the impression that you guys would be sending them all a notification that I have enrolled in this program so they know why I have stopped making my payments but nothing has been done so it just looks like I am delinquent and this is upsetting to me!
Hi Deborah, we understand how nerve racking it can be to see your accounts go past due. This unfortunately is a part of the process that every client goes through. We have resources in your dashboard to help guide you through creditor calls, an account specialist will be reaching out to answer any questions you have about our process.
Reviewed June 7, 2024
The fees and when they are taken totally throws off the ability to negotiate more accounts. I have paid more in fees so far than on my debt. If I had realized this, I would not have chosen this program. These fees are detrimental to the program and are not fully explained, except in the possibility of small print, when you are signing up on the phone and do not clearly understand.
Hi Christy, we are sorry you feel this way about our process. Your fees are disclosed in your Debt Resolution Agreement and has a full sections describing how fees are determined. The fees are included in your estimated program cost. An account specialist will be reaching out to you to describe in detail the fees associated with your account.
Reviewed June 7, 2024
This company helped me a lot with my debts, I am very grateful to them, feel free to contact them. Very friendly and will always help. Thanks to this company, I found freedom and peace. Good luck and freedom to everyone with this company, you will be sure, thank you very much.
Erkinbek, thank you so much for sharing your positive experience! We're delighted to hear that we could help you with your debts and bring you a sense of freedom and peace. Your kind words mean a lot to us, and we're grateful for your recommendation. Thank you for choosing FDR!
Reviewed June 6, 2024
Everything has been as was informed to be, so far so good, things are happening a little quicker than I expected, from what I am experiencing settlement fees are half of what they negotiate for. If they save you $3000, they will charge you $1500 for settlement, so really, they are reducing the debt you pay by $1500 dollars, dashboard will say they reduced your debt by $3000, but in reality, they reduced your debt by $1500. The way I look at it 1 saved $1500. Dashboard is misleading in that aspect. Everything else has been straightforward and very professional
Hi James, your fee percentage is determined in your Debt Resolution Agreement and applied to your enrolled balance. We do not take a percentage of your savings. We appreciate your feedback regarding the dashboard and look forward to your continued success. Please let us know how we can continue to support you!
Reviewed June 6, 2024
So far I am extremely satisfied with Freedom Debt Relief! Joshua ** got me all set up and was extremely helpful explaining everything! I am very grateful and look forward to getting my debts paid off! The dashboard and website are very easy to use and very helpful. I can keep track of everything fast and efficiently.
Thank you so much for your wonderful feedback, Daniel! We're thrilled to hear that you are extremely satisfied with our service and that Joshua was able to assist you so effectively. It's great to know that you found his explanations helpful and that our dashboard and website are meeting your needs. We're grateful for your trust in us and are excited to support you on your journey to becoming debt-free. Thank you for choosing FDR!
Reviewed June 6, 2024
I was drowning in debt and Debt Relief helped set my mind at ease. They have worked with me on getting on track as my first payment didn't go through so we set up another time to get my first payment and to get the ball rolling. They are very friendly and very helpful. I would recommend debt relief to anyone.
Janine, thank you so much for your kind words and for sharing your positive experience with us. We understand that dealing with debt can be overwhelming, and we're delighted to hear that we could help set your mind at ease and get you back on track.
We're glad that our team was able to assist you with rescheduling your first payment and that you found our service friendly and helpful. Your recommendation means a lot to us, and we're committed to continuing to provide the best support possible.
Reviewed June 6, 2024
I didn't realize that the fees would be so much. I understand that you are helping me & negotiating my settlements, but it seems like the fees are going to make my plan longer to complete. Just saying! I'd like to be debt free before I retire which is middle of next year.
Hi Connie, thank you for bringing this to our attention. Our fees are disclosed in your Debt Resolution Agreement, in you enrollment call, and during your welcome call. The fees are already included in the estimated program cost and will not extend your program. An account specialist will be reaching out to ensure that your concerns have been addressed.
Reviewed June 6, 2024
I received so much info in a short period of time. I will wait to see if this helps. Reading over the info makes me a bit concerned about this not working and causing more grief. I am in it and hope for the best without lawsuits and/or other repercussions. If this works,. the help will be so useful and amazing for me.
Hi Carla, thank you for trusting our process. We understand how overwhelming this process can be, we want to reassure you that we are by your side every step of the way.
Reviewed June 6, 2024
I do not like dealing with the credit card companies. When do you start to negotiate with them? It is hard to be harassed by the card companies and they do not give up. They proceed to tell you about your late fees and how much you owe. They are relentless.
Hi Patricia, we understand your frustration regarding creditor calls. We have resources on your dashboard to guide you through these calls. An account specialist will be reaching out to address your questions.
Reviewed June 6, 2024
Staff are friendly, patient, and professional. The process was explained in a clear, understandable manner and in such a way that any doubt I had was easily removed. Any questions I had were answered quickly and in detail. I would definitely recommend to friends, family, and anyone who could benefit from it.
Thank you for your kind words, Jerrald! We’re thrilled to hear that you found our staff friendly, patient, and professional. It’s great to know that the process was explained clearly and that any doubts you had were easily removed. Thank you for choosing FDR!
Reviewed June 6, 2024
FRD works very hard to get a great reduction in our debts. They are very understanding when we call and ask questions. They are very thorough when reviewing our debt and it’s very simple to upload material they require to keep the process going. It doesn’t take long to get our debt resolved. I would definitely recommend them to a friend or family.
Thank you for your wonderful feedback, William! We’re delighted to hear that you’ve had a positive experience with Freedom Debt Relief. Our team works hard to achieve significant reductions in our clients' debts, and we’re glad to know that our efforts have met your expectations. Thank you for choosing us !
Reviewed June 5, 2024
Thank you for helping me in this difficult time for my family and me, it wasn’t easy for me to take the decision, now I feel a big relief and peace, I would like to specially thank John **, he was awesome, he explained and helped in the process, thank you all.
Thank you for your heartfelt feedback, Maria. We understand that making the decision to seek help can be challenging, and we are so glad to hear that you now feel a sense of relief and peace. We'll make sure to pass along your kind words to John. Our team is dedicated to supporting clients like you through difficult times, and it’s wonderful to know that John was able to provide the assistance you needed.
Reviewed June 5, 2024
I'm happy to found Freedom Debt Relief and I hope to pay all the debt very soon to have a good credit report. This is a good opportunity to have a better life for using better the money. If you have advice to me please don't esitate to give me. Thank you.
Roberto
Hi Roberto, thank you for sharing your positive experience with us! We’re thrilled to hear that you’re happy with Freedom Debt Relief and that you’re optimistic about improving your credit report and overall financial health. This journey is a significant step towards a better financial future, and we’re here to support you every step of the way.
Reviewed June 5, 2024
Over a year ago I spoke with a representative who was insulting and direct. I ended up getting deeper into debt due to not making a decision sooner. I called back in May of 2024 and spoke with someone who at least pretended to care and probably actually did. I have been making my payments and have received reassurance and I’m trying to trust the process according to how they say it will play out. I look forward to the results, but am pending further review based on those results.
Thank you for sharing your honest feedback, Ivan. We apologize for your initial experience with our representative and any frustration it caused. Your satisfaction and trust are important to us, and we regret that our service fell short during your first interaction. We're pleased to hear that your recent experience has been more positive and that our team has provided you with reassurance and support. Your commitment to making payments and trusting the process is commendable, and we are here to assist you every step of the way.
Reviewed June 5, 2024
A little trying at first. But seems like it's getting better. Credit dropped really bad at first. Which was scary. Dealing with the calls and emails from creditors is stressful. Now seeing some progress with negotiating of creditors. Slowly making progress. Credit is even getting a little better. Feeling a little better by the whole process.
Thank you for sharing your experience, Alisa. We understand that the initial stages can be trying and that seeing a drop in your credit score can be scary. Dealing with calls and emails from creditors is undoubtedly stressful, which is why we have resources in your dashboard to help you navigate these calls. We’re glad to hear that you’re starting to see progress with the negotiations and that your credit is beginning to improve. Thank you for trusting us to assist you, and please don’t hesitate to reach out if you have any questions or need further support.
Reviewed June 5, 2024
Saved me a lot of headaches and money. The staff is very good, they explain things well and any questions I had the staff answered in a timely fashion. I'm so grateful for National Debt Relief. Still have a long way to go but I'll get there with your company's assistance.
Hi Alfred, thank you for your kind words! We’re delighted to hear that our Freedom Debt Relief team has been able to save you both headaches and money. It's great to know that our staff has been helpful and responsive to your questions. We understand that the journey to financial freedom can be long, but we're here to support you every step of the way. We’re grateful to have the opportunity to assist you, and we’re confident that, together, we’ll achieve your debt-free goals. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2024
At time I was frustrating but really thanks the customer services working’s with me with encouragement. Let me know don’t give up you almost there. I appreciate their times and let me know you are not the only one fighting the battles of debts. Thanks Freedom Debt with an opportunity and hope continues to be debt free as much I can.
Thank you for sharing your experience, Lorene. We understand that the journey to becoming debt-free can be challenging and sometimes frustrating. We’re thrilled to hear that our customer service team provided you with the encouragement and support you needed. Your determination and positive outlook are truly inspiring. We appreciate your kind words and are grateful to have been part of your journey. Remember, you are not alone in this battle, and we’re here to support you every step of the way.
Reviewed June 5, 2024
Freedom has helped me to redefine my needs vs wants and helped me to eliminate my bad habits. The process was easy to work out the details to obtain the ultimate goal. The dashboard was very easy to use and keep track of progress. Progress through succeeding was easy and painless.
It's great to hear how Freedom has positively impacted your life! It's impressive that it helped you redefine your needs vs. wants and eliminate bad habits. I agree that having an easy-to-use dashboard can make a huge difference in tracking and maintaining progress. Keep up the great work Carolyn!
Reviewed June 5, 2024
The help and service that we have received at every junction/step since our first inquiry has been excellent. I would be happy to refer anyone to your company. Thank you! Roger. By the way can you update my phone number so that I can access my dashboard? The ** is no longer ours. My new number is **.
Hi Roger, thank you for sharing your satisfaction with our team! It looks like this information has already been updated. Please let us know if you are still having trouble with your dashboard. Thank you for choosing us!
Reviewed June 5, 2024
I just did a little question survey to see what it was all about, within minutes I had a phone call and well on my way to cleaning up my credit...easy to navigate and getting my debts cleared, have already told my friends about it and will continue to..Thank you.
Thank you so much for sharing your experience, Kelly! We're thrilled to hear that the survey on our website and our services have been helpful in navigating your way to a brighter financial future. It's wonderful to know that you're finding the process easy and effective. We truly appreciate you recommending us to your friends—it means a lot to us!
Reviewed June 4, 2024
I am leaving a review because I’ve had a genuinely wonderful experience with Freedom Debt Relief and it was because of previous reviews, along with my exploratory discussions with them, that I committed to the program. FDR created a program that understands its clients’ needs in sensitive and stressful situations. Money is extremely personal for many reasons and many financial institutions take advantage of the everyday consumer (hence, growing debt!). My introductory discussions and onboarding were excellent — I never felt like I was being “sold” anything. Every communication that followed made it so easy to stay informed, keep up, take action when needed and trust the process. I am so grateful I found FDR to help manage and guide me through something that once felt never-ending and unmanageable.
Thank you for your thoughtful review, Ferriss! It's heartening to hear that our team has made such a positive impact on your financial journey. We're glad that the previous reviews and your initial discussions led you to join the program. Your insights on how FDR understands and supports clients in stressful situations are truly valuable. It's wonderful to know that the communication and onboarding process were seamless and supportive, helping you feel informed and confident. Your story will surely help others who are looking for guidance in managing their debt. Thank you for your kind words and for recommending Freedom Debt Relief!
Reviewed June 4, 2024
Working with Freedom Debt Relief was the best thing to happen to me.. After speaking with the staff about my credit card debt the staff were so courteous and professional, it made everything very easy.. I am now debt free.. I would recommend freedom debt relief to anyone that have credit card debt, thank-you freedom debt relief....
Rory, thank you for your heartfelt feedback! It's fantastic to hear that our team provided you with such courteous and professional service, making your journey to becoming debt-free so much easier. Your recommendation means a lot, and it's inspiring to know that you’ve achieved financial freedom. Congratulations on reaching this important milestone, and thank you for spreading the word about Freedom Debt Relief!
Reviewed June 4, 2024
Well, in my experience it is an accommodation for your pocket to make a single payment for all the debt you have, but the process is a bit long, since it should be for four years as they say but it extends longer...but I recommend to others person need a little help...
Emmanuel, thank you for sharing your honest experience with the program. It's great to hear that switching to a monthly draft has been beneficial for your finances. We understand that the process can feel lengthy, and it's important for others to be aware of that aspect. Your recommendation for those who need some extra help is appreciated. Wishing you continued progress on your financial journey!
Reviewed June 4, 2024
Freedom was the best decision I ever made. They have helped me every step of the way and I am slowly getting my finances back in order. I would recommend Freedom Debt Relief to all my friends and family. They have helped me see the light at the end of a very dark tunnel.
Thank you so much for sharing your positive experience with us, Annette! It's fantastic to hear that they have been so supportive and instrumental in helping you regain control of your finances. Your recommendation means a lot, and it's great to know that they have made such a significant difference in your life. Wishing you continued success and financial stability!
Reviewed June 1, 2024
A way to cut down bills. A moment to let time pass but worth it. They will cut down bill calls. Will almost cut your bill payoff in half. A friend that needs debt relief will love this route. I recommend this to a friend that needs bill consolidation and reducing rates.
Thank you for your feedback, Morris! We're glad to hear that our program has helped you reduce your bills and manage your finances more effectively. It's wonderful to know that you would recommend our services to friends in need of debt relief. Thank you for choosing us!
Reviewed May 31, 2024
Since enrolling with FDR, I like that I don't have to pay the bills every month. I can make one payment to them instead of making every monthly payment because I couldn't make every monthly payment. Their customer support has been great. They are wonderful people to do business with.
Thank you for your feedback, Shannon! We're delighted to hear that our program has made managing your payments easier and that you've had a positive experience with our customer support team. It's great to know that our service is helping you in a meaningful way. If you need any further assistance, please don't hesitate to reach out. Thanks again for your kind words and trust in Freedom Debt Relief!
Reviewed May 31, 2024
I did not realize how or where the dedicated account was to be set up. I will admit I overlooked my emails except for the one I got mid-day today saying a withdrawal was going to be made 6/01/24. If I had gotten that email yesterday I would of had all that done by today. I'm sorry. It was not my intent to ignore previous emails.
Hi Babetta, thank you for sharing this with us. An account specialist will be reaching out to address any questions you may have regarding your program so far.
Reviewed May 31, 2024
This service helped me in a major way and allowed me to get back on my feet. It cut my debt in half and made it possible for me to pay it off quickly. It was quick and I was kept informed the whole way. I think this is an amazing tool for those who need it.
Hi Rodney, thank you so much for your wonderful feedback! We're thrilled to hear that our service helped you get back on your feet and significantly reduced your debt. Keeping our clients informed throughout the process is a top priority, and we're glad it made a difference for you. Your recommendation means a lot to us, thank you for choosing us!
Reviewed May 31, 2024
I am pleased with the settlements resolved and in progress. Would like to know what the status is on the Broadway Bank #** negotiation. I check my FDR dashboard as much as I can. It feels great to have 2 debts resolved! Please continue to update me on any information on any debt that is in-progress or settled.
Hi Lawrence, thank you for sharing your experience with us. We are happy to hear about your progress and look forward to assisting you with the rest of your account. Please let us know how we can continue to support you!
Reviewed May 31, 2024
I paid into the program monthly for over 4 years only skipping 1 or 2 months as needed. The more you skip though the longer it takes. $19k of debt was settled for just over $8k. I'm very happy with Freedom Debt Relief. Great program even for those of us who live from paycheck to paycheck as I'm retired. But I felt it's ethical to at least try to pay off my credit card debts. I'm the one who got myself into debt, it was my responsibility to pay it back, and my credit rating will now improve. Thanks to FDR!
Thank you for sharing your experience, Alan! We're glad to hear that our program helped you settle your debt and improve your credit rating. Your dedication and responsibility in managing your payments, even while living on a fixed income, is commendable. We appreciate your trust in Freedom Debt Relief and are delighted that we could assist you in achieving financial relief. Thank you for choosing us!
Reviewed May 31, 2024
They have done a great Job. I would recommend this Company to anyone that needs help. They keep you informed all the way. Can’t ask for a better Company to get me through this difficult time. Thank you! Thank you! Thank you! There is not much more to say but Thanks!
Gary, thank you so much for your heartfelt feedback! We're thrilled to hear that you had such a positive experience with our company. It was our pleasure to assist you during this difficult time, and your kind words truly mean a lot to us. Please let us know how we can continue to support you.
Reviewed May 30, 2024
FDR offered me the best customer service and a way to get back on track! I could not have asked for an easier or more great experience in dissolving my debt. They were there by my side every step of the way, ready to answer questions or provide support at any time. Now I don't have that dark cloud hanging over my head anymore and no more creditor calls.
Thank you for your kind words and for sharing your positive experience with us, Cortney! We are delighted to hear that our team provided you with excellent customer service and support throughout your journey to becoming debt-free. If you ever have any more questions or need further support in the future, please don't hesitate to reach out. We're here to help.
Reviewed May 30, 2024
Any time I call them, they are assisting me. They also keep me up to date and I like how organized they are. They also answer all of my questions. I would definitely recommend them.
Hi Samantha, it is great to hear that we have been able to meet your needs. Rest assured we will continue to support you every step of the way Keep up the great work!
Reviewed May 30, 2024
Being Debt Free has always been my goal and thanks to Freedom Debt Relief it is going to be my reality. I am so excited about my future thanks to their program. I have also appreciated their guidance through the program and advice that they have given me. In 2 years I will reach my goal. This program has helped me so much and I am very grateful!
Anne, thank you so much for sharing your wonderful experience! We are thrilled to hear that you are on track to becoming debt-free and that our program has played a significant role in helping you achieve your goal. It's incredibly rewarding for us to know that our guidance and advice have been beneficial to you. Your excitement about your future is exactly what we strive for with every client we serve. Thank you for choosing us!
Reviewed May 30, 2024
I knew it would dip but before I started, my credit was 778 and climbing. I leased a car and the lease was about to expire. All these bills were killing my finances. I decided to go with the program and was pleased that I had gotten a really great deal on a personal loan settlement. So all in all it was worth the credit drop. I am just going to have to refinance my new car loan when I purchase in Sept 2024.
Thank you for sharing your experience with us. We're glad to hear that despite the initial credit dip, you found value in our program and were able to secure a great deal on a personal loan settlement. We understand how challenging it can be to manage finances, especially with multiple bills and an expiring car lease. It's encouraging to know that our program has provided some relief and that you're feeling positive about the overall outcome. Thank you for choosing us, Timothy.
Reviewed May 30, 2024
Updated on 08/11/2025: I just finished with FDR and regret ever getting involved with a company that has such deceptive business practices. Unfortunately I did not realize that they had a sevral lawsuits against them for engaging in unfair practices including charging fees before debt settlements, misleading about fees & negotiation capabilities, etc. My payments doubled due to their incompetence, I had liens put on my house and was not informed of such by their legal team and received no compensation for having to pay off 3 of said "settlements" outside of the program in order to finish the sale of my home. This company is predatory and are definitely in breach of the settlement agreement. I would have been 100% better dealing with my debtors myself and would have been better informed as to what was going on. It is a disgrace that this company is allowed to take advantage of people this way.
Original Review: I informed FDR that I was told the last 3 cc were going to sue me. Not one of these accounts were reached out to and I received the summons which I sent in. I requested the lawyer that I dealt with, who was amazing, and was lead to believe it was being looked into. I was left with a different lawyer, who is awful. The payments he agreed to have doubled my payments. I am completely screwed with no options. But FDR is still making their money and I am paying the same amount in fees that caused me to make the grave mistake of getting involved with FDR.
Elizabeth, we are sorry to hear you feel this way, it is never our intention to make our clients feel like they have no other options when dealing with their financial freedom. An account specialist will be reaching out to you soon.
Reviewed May 29, 2024
It starts with just a phone call from you. THEY give you all the advice you need. Your questions and problems are taken care of. The hardest part is keeping the amount of money in the account each month, but you get past it and the debt you owe goes down.
Nora, thank you for your thoughtful feedback! We're glad to hear that your experience with us started smoothly with just a phone call and that our advice has been helpful in addressing your questions and concerns. We understand that maintaining the monthly deposit can be challenging, but we're pleased to know that you've seen your debt decrease as a result. Your perseverance and commitment are key to achieving financial freedom, and we're here to support you every step of the way.
Reviewed May 29, 2024
So thankful I found this company!! They helped remove the stress of getting out of debt. Every agent I’ve worked with has been helpful, kind, and knowledgeable about how to help in any situation. I recommend Freedom Debt Relief to all who voice concerns about the amount of debt they have.
Thank you so much for your heartfelt review, Shayna! We are thrilled to hear that you found our team helpful, kind, and knowledgeable. It's wonderful to know that we could alleviate the stress of getting out of debt for you. Your recommendation means a lot to us. We are grateful for your trust and look forward to continuing to support you!
Reviewed May 29, 2024
I'm still very new to the program but so far everyone is very friendly and helpful. The client dashboard is easy to understand and navigate. All my questions and concerns were answered and addressed fully and in language that was easy to understand. I look forward to being debt free in the future. Marco is absolutely the best!
Cheryl, thank you for your kind words and for sharing your early experience with our program. We're delighted to hear that you've found our team friendly and helpful, and that you find the client dashboard easy to navigate. It's great to know that all your questions and concerns have been addressed clearly and comprehensively. We're excited to be on this journey with you towards becoming debt-free, and we're glad to hear that Marco has made a positive impact on your experience. Thank you for choosing us!
Reviewed May 29, 2024
I am really disappointed this time around with your service. You all want my debt to go into lawsuit before you all resolve. That is not good customer service and you are not taking care of your customers. Your people talk to your customers like they are not caring and you are the ones that are correct. I am wrong for wanting to settle other accounts. Not satisfied.
Lisa, we are sorry to hear you feel this way about your program. Our objective is to settle your accounts within a reasonable time frame, negotiations and settlements depend on various factors, including accumulating funds and how long the account is past due. In the case of legal action, our legal partners will be by your side every step of the way. An account specialist will be reaching out to address your concerns.
Reviewed May 29, 2024
I feel that they're friendly and they're good at answering questions. When I call they always help. I would definitely send some people to them. They help me out a lot and I made right choice. I have recommend them to family and they always let me know when a settlement is happening. In advance and that is really good.
Thank you for your wonderful feedback, Marie! We're thrilled to hear that you find our team friendly and helpful, and that we have been able to assist you effectively. Knowing that you feel supported and well-informed about your settlements is incredibly important to us. We truly appreciate your willingness to recommend us to your family and friends. Your trust and recommendations mean the world to us. Thank you for trusting us!
Reviewed May 29, 2024
FDR was the second relief organization I spoke with. The first felt rushed, almost pushy. With Sean at FDR, I was comfortable and decided to go with them after the first conversation. I made the right choice. It was a major relief to know I was not trying to do this all on my own anymore.
Hi Billy, thank you so much for your kind words and for sharing your experience with us. We are delighted to hear that you felt comfortable and supported by Sean and our team at FDR. It means a lot to us that you chose to work with us and felt relieved by our assistance.
Reviewed May 28, 2024
Freedom Debt let me sign up with their high interest loan that made me stay in their program for the next five years. Freedom debt is a money hungry business that will do anything to keep you in debt. I will never do business with them again. I spoken to everyone about my account. They told me there nothing they can do.
Travis, we are sorry to hear about your experience and frustration. Your feedback is important to us, and we take it seriously. We strive to assist our clients in achieving financial freedom and regret that your experience did not meet your expectations. An opportunity to apply for a loan through our sister company is not an obligation, just an opportunity to help you pay off your old debt quickly, but with a loan. The payment plan for the loan is not determined by FDR, but is dependent on various factors discussed in your loan agreement.
Reviewed May 28, 2024
These people are so efficient and determined to do as much as humanly possible to me rectify a huge debt that took me several years and a lot of "great" offers to get myself into. We have been working together for several months and I am starting to finally get my head above water. Thank you Freedom Debt Relief!!
Colleen, thank you for your heartfelt feedback! We're delighted to hear that our team has been efficient and determined in helping you tackle your debt. It's great to know that you're starting to see significant progress and that we're helping you get your head above water. We appreciate your trust and are committed to supporting you every step of the way. Thank you for choosing Freedom Debt Relief!
Reviewed May 28, 2024
Thank you for the great customer service and help. The staff is very knowledgeable and helpful. Whenever I call the wait time is extremely low. Please keep up the great service. I would recommend Freedom to friends and family. Freedom program works for me and without a doubt it can work for everyone else.
Alex, thank you so much for your kind words and feedback! We're thrilled to hear that you've had a great experience with our customer service team and that you find our staff knowledgeable and helpful. Your recommendation means a lot to us, and we're committed to maintaining the high level of service you've come to expect from our team. We're here to support you every step of the way, and we're grateful to have you as part of our community!
Reviewed May 28, 2024
They've been good about keeping me updated on my progress. The employees I have talked to explained my progress when I didn't understand what was happening. The team has been very helpful so far... I can't wait till it's all over. Yes I did recommend a neighbor to get ahold of your company.
Thank you for sharing your experience, Sarah! We're glad to hear that you've found our progress updates helpful and that our team has been supportive in explaining your journey. We understand your anticipation for the process to be complete, and we're dedicated to seeing it through to the end with you. It's fantastic to hear that you've already recommended us to your neighbor—we appreciate your trust and confidence in our services. Keep up the great work!
Reviewed May 28, 2024
The program has been going great. I expected to be in the program for 4 1/2 years, but with the counselors' advice and my diligence, I expect to be done in less than 2 years. I don't feel nearly as overwhelmed with debt and any time I have questions there's always a prompt response. I would recommend anyone use this program as the overall client service is amazing.
That's fantastic news, Kevin! We're thrilled to hear that the program is exceeding your expectations and that you're making such impressive progress. Thank you for recommending us and for being such a proactive participant in your journey to financial freedom. We're here to support you every step of the way!
Reviewed May 28, 2024
When Freedom Debt Relief sets in to settle your debt(s), rest assured you fell in good hands. They will stop the interest on your debts, engage in negotiation with your creditors and get your debt settlement at a good pace. Contact Freedom and have peace of mind today, knowing that you are in the right place.
Fidelis, thank you for your kind words and confidence in Freedom Debt Relief! We’re committed to providing our clients with peace of mind by negotiating with creditors and working towards debt settlement in a timely manner. We appreciate your trust in us and are here to support you on your journey towards financial freedom. Feel free to reach out if you have any questions or need any assistance!
Reviewed May 28, 2024
They stay on top of every aspect of my program, always available to offer advice. Progress reports are timely. They have been flexible if/ when one of my scheduled payments have to be delayed (emergency, etc.) No complaints. They make no unilateral decisions, always asking first if I approve a certain settlement. They track my enrolled debt even better than I do. They are the most professional, and courteous in this business. Their fees are better than all their competitors. Above All - your private information is safe with them.
Murray, thank you for sharing your experience! We’re thrilled to hear that our team has been diligent in managing every aspect of your program and providing timely advice. It’s great to know that we’ve been flexible and understanding when unexpected situations arise. Ensuring the security of your private information is paramount to us, and we’re glad to hear that you feel confident in our measures. Thank you for choosing us, we’re here to support you every step of the way!
Reviewed May 28, 2024
I am very pleased with Freedom Debt Relief. They have helped me tremendously with getting my debt resolved. They have been able to resolve my debt in a timely manner. When I called or sent an email or through dashboard, I got a quick response and my questions answered. Thank you so much for their assistance and time.
Thank you for your wonderful feedback, Katherine! We’re delighted to hear that you’re pleased with our team and that we’ve been able to help you resolve your debt in a timely manner. It’s great to know that our team has been responsive and that your questions were answered quickly. We appreciate your kind words and are grateful for the opportunity to assist you. Thank you for choosing us!
Reviewed May 27, 2024
I’m glad to finally get some breathing room from my debt. I’m also happy to get the help I needed so bad. Everyone that I have talked with has been great at helping me get through this setback from all the debts. And can’t wait to get all of my debt taken care of and behind me and my family.
Thank you for sharing your experience, Jeffrey! We’re thrilled to hear that you’re finding relief from your debt and that our team has been able to provide the support you needed. It’s wonderful to know that we’ve been helpful during this challenging time. We’re committed to helping you get all of your debt taken care of and behind you. Thank you for choosing us to be part of your journey to financial freedom!
Reviewed May 27, 2024
The process was easy and I was able to get a loan to settle my debt sooner. However, it's unfair to those who do not have direct deposit at no fault of their own. They deserve a chance too. My husband was unable to get approved for the same loan with a better credit rating. He was denied simply because his small company doesn't do direct deposit.
Hi Wacheta, we are so happy that you were able to move forward with our loan partner to resolve your debt sooner. We appreciate your feedback regarding direct deposit, since we are not the loan company we cannot speak to specify underwriting requirements but do appreciate you taking the time to share your experience. Congratulations again on getting your debt paid off sooner!
Reviewed May 27, 2024
Glad they are able to help. I just wish they pay my debts first before taking out the service fee and percentage fees..I guess it is a slow process unlike other company which they lend them money and pay off their debts and collect it later on. Overall It's good.
Hi Eufemia, great feedback! Because we are not a loan company, our process is a little different. With debt settlement, we need to accumulate funds to negotiate a targeted account. We only charge our fee for accounts we have settled and send payments for. We do this as we go, to avoid presenting you with a large bill at the end of your program. The good news is, the fees are included in your estimated program cost. Please let us know if you have any further questions regarding fees or your progress!
Reviewed May 27, 2024
Very friendly and also very helpful! Always willing to answer questions and phone calls! Your employees care about the client and are very intelligent people, keep up the great work, well appreciated! Let’s just say nothing short of being amazing, thank you for all your help, well appreciated! Would definitely refer a friend!
Thank you for your wonderful feedback, William! We're thrilled to hear that our team has been friendly, helpful, and responsive to your questions and calls. It's fantastic to know that you feel cared for and that our employees have made a positive impression on you. We appreciate your kind words and your willingness to refer a friend. Thank you for choosing us!
Reviewed May 27, 2024
They have very professional people, and amble to help you, For Latinos, they also have help in Spanish, It doesn't take you much time, to apply and they explain very well passed the benefits step by step, The whole process, you see it on the website, and you can monitor the payments as your accounts go etc.
Thank you for your positive feedback, Ezequiel! We’re pleased to hear that you found our team professional and helpful. It’s great to know that our Spanish support team made a difference for you. We’re glad the application process was quick and that our step-by-step explanations were clear. Being able to monitor your progress on our website is an important feature, and we’re happy it’s been useful for you. Thank you for sharing your experience!
Reviewed May 26, 2024
This is my first time using Freedom Debt Relief. I do not have any issue. They are doing an excellent job. I am going to invite a lot of friends that I have to this company. One of my friend told me about it that's why I joined. Hopefully I get out of that soon as possible. Thank you guys so much.
Carla, thank you for your kind words and for choosing us! We’re thrilled to hear that you’re satisfied with our service and that you’re considering recommending us to your friends. We appreciate your trust and are committed to helping you achieve financial freedom as quickly as possible. Thank you for being part of our Freedom Family!
Reviewed May 26, 2024
I'm very happy with these results. Thank you for your help. Peace of mind is always helpful. I look forward to paying more each month to provide Freedom Debt Relief a workable reduction with my creditors. It is a pleasure to experience this experience with FDR!!
Rose
Thank you for your positive feedback, Rose! We’re glad to hear that you’re happy with the results and that we’ve been able to provide you with peace of mind. It’s wonderful to know that you’re looking forward to contributing more each month to achieve negotiations and savings with your creditors. We’re committed to supporting you throughout this journey, thank you for choosing us!
Reviewed May 25, 2024
Updated on 06/09/2024: From step 1 to finishing it was an all around success and awesome experience. Christian made me feel less stressed and explained the program to me in detail. Answered all my questions and already a settlement offer! WOW! I am finally not stressing and not getting any sleep. It was so hard until I made this decision that has changed my life.
Original Review: Comfortable process all the way through. Made me relaxed and answered all my concerns. Very friendly and knowledgeable. Christian was there every step of the way with all my questions and was very kind and helped me feel not so stressed about my situation. Thank THANK YOU SO VERY VERY MUCH. Always kept in touch with me.
Your feedback is much appreciated, Robyn! We’re thrilled to hear that you found the process comfortable and that all your concerns were addressed. It’s wonderful to know that Christian was able to provide such supportive and kind assistance, helping to ease your stress. Thank you for your kind words and for highlighting the continuous communication you received. We’re here for you every step of the way!
Reviewed May 25, 2024
Well explained, they did everything I needed. The way the program was explained was great. I feel safe and happy that I have joined and can’t wait until I get my debt relieved. Soon I will be debt free. This is a program that I will recommend to all my friends.
Thank you for your wonderful feedback, Antonio! We’re delighted to hear that you’ve had a positive experience with us. It’s great to know that our team has been able to achieve better results and provide clear guidance on handling debtor calls. We look forward to continuing to support you on your journey to financial freedom.
Reviewed May 25, 2024
I have to say I am very happy thus far. I am still awaiting my next goal to achieve. I think it's a good program if you want to get rid of your debt. I never knew of the process of this program until I read about it. Thank you very much.
Karen, thank you for trusting us and allowing us the opportunity to guide you in your journey towards financial freedom!
Reviewed May 24, 2024
Yes, I could have done this without using Freedom Debt Relief (FDR), however, they get better results than I ever could. I only had to deal with a few calls from debtors but, FDR tells you how to handle that and what to say. Everything is transparent with FDR and they are always available for questions and assistance. I LOVE the DASHBOARD online. I submit my correspondence from my debtors whether it's from mail or text messages, the technology is superb. I HIGHLY recommend FDR.
Thank you for your wonderful feedback, Charlotte! We’re delighted to hear that you’ve had a positive experience with Freedom Debt Relief. It’s great to know that our team has been able to achieve better results and provide clear guidance on handling debtor calls. Thank you for choosing us!
Reviewed May 24, 2024
They are very diligent in monitoring my Debt & keeping me informed every step of the way. I like their system & the Great Customer Service they have. They are quick to answer any question I have & they really are doing A Plus work for me. You won't go wrong with them. They do all the negotiating & I am worry free knowing have people who work very hard on my behalf. Thank FDR!
Thank you so much for your kind words, Ophelia! We’re thrilled to hear that you’re happy with our services. Our team takes great pride in diligently monitoring your debt and keeping you informed throughout the process. It's fantastic to know that you appreciate our system and customer service. We strive to answer all questions promptly and work hard to ensure you remain worry-free. Thank you for choosing us!
Reviewed May 24, 2024
The gentleman that l spoke with when signing up was very cordial & extremely knowledgeable. I was happy with the plan at that point, but l had to send in additional paperwork to add a couple of small claims that were not added at inception. There was absolutely NOTHING from Freedom at that point. I have no idea if the information was added or addressed. It was the same when l needed information from them, it's like nobody's home. I can only hope that things go OK from here on out.
Peggy, thank you for bringing this to our attention. We apologize for the inconvenience and an account specialist will be reaching out to address your concerns.
Reviewed May 23, 2024
After I signed up with FDR I read an article online about previous practices which made me really nervous. I just pray this isn't going to turn into a scam. I just want everything settled and Mr. ** said it might take years to negotiate with them. I'd also like a printed copy of my contract mailed to me..Thanks in advance.
Hi Cynthia, thank you for trusting us. Our process begins by allowing accounts to become past due, accumulate funds in your dedicated account, and begin negotiations. Once we have a settlement offer, once you approve it we will set up the payment plan. We wish you success in your journey towards financial freedom and will be with you every step of the way!
Reviewed May 23, 2024
My advisor was a good listener. He told me exactly what to do. The payment comes out automatically. He told me how to make an extra payment if I wanted to. I would recommend this company if you are struggling. I look forward to putting this chapter of my life behind me. Thank you for all your help.
Thank you for sharing your experience, Mary! We're delighted to hear that your debt consultant was a good listener and provided clear guidance. It's great to know that the automatic payment process and instructions for making extra payments were helpful to you. Your recommendation means a lot to us, and we're glad to have been able to support you. We look forward to helping you close this chapter successfully. Please let us know how we can continue to support you!
Reviewed May 23, 2024
You guys have great customer service. I enjoy dealing with you all, you're all so very understanding!! Again, you're the best. Every time I get off the phone with you I feel so much better. You put me at ease, and not many companies do that anymore... Thanks. Sincerely, Mike **. A very happy customer...
Thank you so much for your kind words, Mike! We're thrilled to hear that you enjoy dealing with our team and that we are able to put you at ease. Your feedback inspires us to continue delivering the best experience possible. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for your wonderful support!
Reviewed May 22, 2024
I signed up on May 3, 3024 to begin monthly deposits starting June 3, 2024. I called yesterday, May 21, 2024 to request working on my Best Buy account later in the process. I have several accounts less than Best Buy and a few more than that account. The rep assured me that he had annotated my account to ensure that is done. Everyone has been very personable and answered my questions.
Hi Janet, thank you for sharing your experience with us so far. We look forward to seeing your progress, please let us know how we can continue to support you!
Reviewed May 21, 2024
I have sent emails with questions to the individual who signed me up and have not heard from her, just as I had sent emails to the person who kept reaching out to me and finally someone else responded. The communication between FDR and me has been poor at best.
Thank you for bringing this to our attention, Charles. We sincerely apologize for the lack of communication you have experienced. This is not the level of service we strive to provide. We will be reaching out to you directly to address your concerns and ensure that all your questions are answered promptly.
Reviewed May 21, 2024
The approach and the offer of assistance seemed fine. I am hoping that Freedom Debt Relief will fulfill my desire to greatly improve my financial situation. I had a very bad experience with a previous company. It offered to get a power of attorney over after three months, but it did not so after three months in the program.
Thank you for sharing your thoughts and experience with us, James. We're glad to hear that our approach and offer of assistance have made a positive initial impression. We understand your concerns, especially given your previous experience, and we are committed to ensuring that you have a positive journey with us. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2024
I'm amazed that this actually works better than I expected. The speed of the delivery to reduce my debt, I couldn't thank Freedom enough. They actually negotiated the debt I owed and exceeded the quoted projected amount that would be paid by me if I didn't use the service. The actual debt I owed was well over 50% of the proposed amount the program suggested I would pay. I just want to reiterate my claim. I will definitely let others know!!!
Thank you so much for sharing your experience, Alvin! We're thrilled to hear that our service exceeded your expectations and significantly reduced your debt. It's wonderful to know that the speed and effectiveness of our debt negotiation made such a positive impact on your financial situation. Your kind words and willingness to recommend us to others mean a lot. If you ever need further assistance, please don't hesitate to reach out.
Reviewed May 20, 2024
We were not informed that our credit score would so affected. We are extremely disappointed and that is the reason why we have terminated doing business with you and your company. Very disappointed and will not recommend anyone to you. Everything should be explained not just part of the information.
Thank you for your feedback, Robert. When your debts go past due, it causes your credit score to decrease, but you can see improvement through settlements. Our objective is to help our clients get out of the debt cycle quickly and we understand our program is not a good fit for everyone. We hope you can find a solution that meets your needs.
Reviewed May 20, 2024
The representative was very patient in explaining every aspect of the process even repeated anything I had trouble processing because I felt very overwhelmed. Although I was desperate at the time of initial call I was still hesitant because I wasn’t sure if debt consolidation was the right move right now. I was also hesitant because my husband doesn’t know how much debt I’m in. (So stressed.)
Thank you for sharing your experience with us, Jean. We are delighted to hear that our representative was patient and thorough in explaining the process, especially during such a stressful time for you. It's completely understandable to feel hesitant and overwhelmed when considering debt consolidation, especially with the added pressure of managing this situation on your own. Please know that we are here to support you every step of the way. If you have any further questions or concerns, don't hesitate to reach out.
Reviewed May 20, 2024
My agent is remarkably responsive - more than meeting my expectations. The quick response made me believe more that this was a good choice and made me feel much safer about the process. I'm hoping this continues as the process goes along. I am nervous about the process but my agent is making me feel cared for and supported.
Hi Robin, thank you for your wonderful feedback! We're delighted to hear that your agent's responsiveness has exceeded your expectations and has helped you feel more confident and secure about the process. It's completely natural to feel nervous, but please rest assured that your agent is here to provide care and support every step of the way. Thank you for choosing us!
Reviewed May 20, 2024
Excellent Communication! The Dashboard is amazing and easy to understand. It's nice to be able to go to one place and see everything easily. When I do have a question I hear back immediately. I was hesitant on doing this but honestly it's a much better solution than the later.
Thank you so much for your positive feedback, Joshua! We're thrilled to hear that you find the Dashboard amazing and easy to understand. It's great to know that having everything in one place is convenient for you. We're also glad to hear that our prompt responses to your questions have been helpful. Your initial hesitance is understandable, but we're delighted that our solution has exceeded your expectations. Thank you for choosing us!
Reviewed May 19, 2024
Very, very satisfied with results so far. No complaints. Accounts are being handled in a timely manner. Glad I chose Freedom Debt Relief to handle my accounts. Couldn’t be more pleased with the results. Highly recommend them to anyone needing assistance in debt consolidation. I would highly recommend them to a friend.
Thank you so much for your kind words, Judith! We're thrilled to hear that you are very satisfied with the results so far and that your accounts are being handled in a timely manner. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need further assistance, please don't hesitate to reach out. We're here to support you every step of the way.
Reviewed May 19, 2024
So far, Freedom Debt Relief has been really good with me. It seems like they are a large company. They do this for a living. They're professional about it. I was impressed with how they explained what they do and how they do it and then helped me make the decision to go with them. As far as payments, I pay in a certain amount each month. It's split up into two payments, which is really nice because then my bank balance remains up throughout the month. So, I don't have to worry about the daily average going below a certain point that I have to keep in the bank.
I have the payments set up so it's automatically withdrawn. Recently, I upped the payments a little bit to round things out a bit and help accelerate what we're doing. I did the change to the payment mostly on my own. I did speak with an agent prior. He got my new phone numbers. I had to change to a new phone and I told them I'd be upping. They said, “It's a pretty easy process online. If you have any problems, just give us a call back.” I didn't have to call back. Their website is very easy to navigate.
Working with Freedom Debt Relief is taking some of the heartburn and the worries out. Two of the accounts I was behind on, I was able to work with them. They worked with me. Those are American Express and Discover Personal Loans where they reduced payments and extended them out. They wrote new loans on me, and they lowered the interest I was being charged. They said, “We're gonna treat this like another personal loan.”
The Discover card got hit really bad. That's the next account that's gonna be negotiated on. The first account was an Avant loan and settlement has been reached on that, so we are making payments on that. So, I'm really happy with that. Freedom Debt is negotiating. We're pretty close to negotiating with the Discover Card. The big scary one that they've agreed to negotiate with is the Discover card.
Thank you so much for sharing your detailed experience with us, Daniel. We're thrilled to hear that you've found our services professional and helpful. It's great to know that the way we structure payments has been convenient for you, and we're glad our website made it easy for you to manage your payments and account updates. Thank you for your trust in us, and we're committed to continuing to provide the support you need on your journey to financial freedom. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here for you every step of the way.
Reviewed May 19, 2024
They are helping me with my credit cards debt. I appreciate the great customer services. They have explained me the steps we are going to do to fixed my problem. Also give me easy way to do my monthly payment. Thanks again Freedom to help me. Was the best experience I ever have cause it's no way I can pay 4000 dollars monthly in credit cards.
Thank you for sharing your experience, Alfredo! We're so glad to hear that we could assist you with your credit card debt and provide great customer service. It's wonderful to know that our team clearly explained the steps to resolve your issues and made your monthly payments easier. We're thrilled that you've had such a positive experience with Freedom Debt Relief. Thank you for choosing us to help you manage your debt!
Reviewed May 19, 2024
Have only begun but so far in only 2 months already seeing positive results. Always keep me informed of their progress. Making sure I understand the updates of the progress and the balance of what is left and available. Always showing much success of lowering the balance of my debt.
James, thank you for sharing your experience! We're thrilled to hear that you're already seeing positive results after just two months. Keeping you informed and ensuring you understand each update is very important to us. We're committed to showing you the progress we're making in lowering your debt balance. Thank you for choosing Freedom Debt Relief, and we're excited to continue supporting you on your journey to financial freedom.
Reviewed May 18, 2024
I found this company online and was hesitant to proceed with the process. Agent Carlos dedicated ample time and patiently addressed all of my inquiries. He provided a sense of great comfort during a difficult decision-making process. I am hopeful that the rest of the process will be equally comfortable and dependable.
Thank you for sharing your experience, Sherrill! We're delighted to hear that Agent Carlos provided you with the time and patience needed to address all your inquiries, giving you comfort during a challenging decision-making process. Your kind words mean a lot to us. We are committed to ensuring that the rest of your journey with us is just as comfortable and dependable. Thank you for choosing Freedom Debt Relief, and we're here to support you every step of the way.
Reviewed May 18, 2024
I have a new taste of freedom. I've been recently diagnosed with epilepsy and can no longer work full time. I was under so much pressure to go into bankruptcy. FDR is giving me back my financial freedom and they have taken away a huge amount of stress. Each customer Service rep I have dealt with have been absolutely wonderful and helpful! HUGE thank you to FDR!
Hi Jordi, thank you for sharing your story. We're deeply touched to hear that we've been able to provide you with a sense of financial freedom and reduce your stress during such a challenging time. It's our goal to support our clients through every situation, and we're thrilled that our customer service team has been wonderful and helpful. Your kind words mean a lot to us. A huge thank you to you for choosing Freedom Debt Relief, and we're here to continue supporting you every step of the way.
Reviewed May 18, 2024
Real helpful, real nice people. Glad to have met you all. Thank you for helping me so much. God bless you. And if anyone else need your help I will be sure to give him your information. I always heard about you all but never tried it. Glad I did. Thank you all.
Thank you for your kind words, Frank! We're so glad to hear that you found our team helpful and nice. It means a lot to us that you chose to work with us and had a positive experience. Your willingness to recommend us to others is greatly appreciated.
Reviewed May 17, 2024
They negotiate good to the creditors. I Can recommend you to my friends if they problem to their finances paying their debts. Thank you Freedom Debt Relief for helping me to my debts and down my monthly payments for my debts.... Big helps for me when I enrolled in this program...
Hi Ricky, thank you for sharing your experience! We're glad to hear that our team has been able to negotiate effectively with your creditors and help reduce your monthly payments. Your willingness to recommend us to your friends means a lot. Thank you for choosing us!
Reviewed May 17, 2024
I’m glad I contacted Freedom Debt Relief. I have had a great experience so far. Mike has been kind, transparent and helpful. He was very clear about the process. I’m comfortable and confident my debt will be resolved. I know exactly what to expect and I know I’m in good hands. Thanks Freedom Debt Relief!
Thank you for your kind words, Daniela! We're thrilled to hear that you've had a great experience with Freedom Debt Relief so far. It's wonderful to know that Mike has been kind, transparent, and helpful in guiding you through the process. Your comfort and confidence in our services mean a lot to us. We're dedicated to helping you resolve your debt, and we're here to support you every step of the way.
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