Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,919 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed Jan. 17, 2024
I am grateful for Freedom Debt Relief for helping me with my debt. I tried to get loans everywhere. I am relieved of a burden on my shoulder. I am glad no more phone calls. I was overwhelmed with bills. I will recommend Freedom Relief program to my family and friends.
Hi Cortez, we are so happy to hear that we have been able to provide you with some relief! We know times are tough so it means so much to us that the plan we created is working well for you. Keep up the great work and thank you for trusting us!
Reviewed Jan. 17, 2024
Has been very helpful and great customer service. FDR keeps me up to date on my progress in getting debt free. And I know if I have any questions they are there to answer them for me and help me thru it and get the issue solved for me in a speedy manner.
Hi Barbara, we are glad to hear that the program has been beneficial for you in managing and reducing your debt! It's wonderful that you've had a positive experience and that the program's emails are something you look forward to.
Reviewed Jan. 17, 2024
I have had an amazing experience with FDR, they have resolved so much of my debt already and every single person I have spoken with has been so nice and polite! I am so grateful for all of the stress this FDR has taken off my shoulders!! I am very happy that I made the decision to work with them and start the process of putting my debt in the past!
Hi Kelsey, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 17, 2024
I was skeptical at first but then I decided to trust them due to the fact they are on ConsumerAffairs and Trust Pilot. I gave them a chance. So far I have two creditors out the way. They are wonderful and helpful. I will be graduating a year sooner because of the fast turnaround.
Hi Susan, thank you for recognizing our platforms and achievements. We are happy to hear about your progress and continued success. Keep up the great work.
Reviewed Jan. 17, 2024
I was not informed as to the impact this program would have on my credit score and the way in which creditors are dealt with, lastly I do not like being told that the money settled would turn into income for me!! I can't wait to be done with this program.
Hi Renee, we are sorry to hear that you feel like our enrollment process was not thorough enough. We ensure to discuss credit impact and 1099- C forms during enrollment and during your welcome call. 1099-C forms are sent out at your creditors discretion for accounts where you save 600 dollars or more. Our goal is always to be transparent with our clients. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 17, 2024
They have been excellent to work with, have answered any questions I have had and have helped me solve my debt. Would recommend to anyone in debt problems to give them a call. They are quick to respond to your call and are quick at helping solve your debt. Thank you for your help.
Hi Thomas, thank you for sharing your satisfaction with our team. We look forward to your continued success.
Reviewed Jan. 17, 2024
This company is very transparent with results and accommodating with my deposits and making great progress. Everyone that I have spoken to in customer service include the chat line have been very helpful. They have addressed my concerns in a timely manner as well as looking at all the documents that I have uploaded and provide me with feedback.
Hi Angel, we are happy to hear that our team and resources have continued to make your program process continue to run smoothly. Thank you for choosing us.
Reviewed Jan. 17, 2024
FDR has brought me such peace of mind as I navigate My hardship situation. They are totally professional And work hard for their clients. I would refer FDR to anyone who needs to be relieved of their worries and have a company work hard for them and give them peace. I appreciate it all.
Hi Iris, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 17, 2024
This program has been working for me. I’ve seen the effect on my credit rating and it had been what was shared with me. It has helped me better recover from the high inflation and increased interest rates. I’m getting my freedom back and they are helping me do it wisely.
Damon, we are happy to hear that working with us has had such a positive impact in your life. Thank you for allowing us the opportunity to assist you.
Reviewed Jan. 16, 2024
The program that Freedom Debt Relief sold to me has been less than optimal. I find that the additional interest that was added to my credit card balances before Freedom negotiated a settlement, along with the fees Freedom Debt charges every month, added more to my debt than if I had called each creditor independently and tried to reach a settlement on my own. Another issue with the program is the harassment I received telling me a settlement was in jeopardy if I needed to reduce an account deposit due to higher than usual expenses (homeowner insurance premiums, income tax bill, etc.).
Finally, I received a settlement offer that spelled out 12 equal payments to pay off the debt. When the final settlement details were added to my dashboard, the figures had changed to 11 minimal payments and a large final payment of several hundred dollars. Talk about bait and switch! Customer service reps have a script to follow and continually repeat the same thing when questioned about any such discrepancies. I don't recommend this program at all!
Hi Susan, we appreciate your feedback and are sorry to hear that you feel this way about working with us. We look at overall savings, and have included an estimated pay off amount in your agreement that already includes savings, despite the increase in balances on your accounts due to interest.
Settlements are dependent on your monthly deposit, we cannot reach negotiations until we have the funds we need, but we also count on your monthly deposit to satisfy settlement payments. Your creditor will present a payment schedule once we reach a settled amount, we would never accept a settlement offer and payment schedule, if your deposits would not be sufficient to cover the payments. Any modifications can affect our pre-set plan, which is why we have a set monthly deposit. Our goal is not to harass you about missed deposits or modifications, our goal is to make sure you are informed about the status of your program because losing a settlement can extend your program.
We understand times are tough, an account specialist will be reaching out to address your concerns.
Reviewed Jan. 16, 2024
I was under the impression that we had to do this and I was quite upset because I wanted to keep my payment that I was told from the beginning. As long as my creditors are happy then so am I. Otherwise then, everything is just fine. I'm happy with my payment and everyone is getting paid.
Hi Sandra, thank you for your review. We are glad to hear that you are satisfied with out service!
Reviewed Jan. 16, 2024
Updated on 06/08/2024: The whole program was a lifesaver to me. I was surprised of how fast they were able to settle with my creditors and for how much they settled the accounts. They were also able to refer me for a loan with Achieve so that my debt could be paid off with 5 years or sooner if I made larger payments.
Original Review: I have only had great experiences with Freedom Debt Relief. They are working very closely with me to help me get my debt issues resolved. If I had not gone to them for help I would never be out of debt. This way I should be out of debt within 3 to 4 years.
Hi Lou, we are happy to hear that you feel supported during this process. We are excited to see your outcome. Let us know how we can continue to support you in your journey!
Reviewed Jan. 16, 2024
They negotiate my credit account down to half of what I owed. Pay them off as I build my funds in their account. It takes longer to get to the higher balances so they continue to be delinquent for approx 6-12 mos but hoping those are even lower to payoff by the time we reach settlement stage. That's the only downside.
Hi Daniel, thank you for sharing your progress. We are happy to see your savings! Rest assured we will do our best to obtain the best savings for you for all of your accounts. Thank you for choosing us!
Reviewed Jan. 16, 2024
I am somewhat satisfied with the progress but believe you could do a better negotiation with reduction and also believe you charge a little too much for what you have done so far. You should not be taking any payments from my account until all my debts are paid off with a significant reduction then and only then should you be paid for your services.
Hi Joseph, thank you for your feedback. Your settlement fee is a set fee, that we disclose in your agreement. We understand the importance of savings, which is why we look at overall savings. The estimate provided for your overall program costs includes overall savings and your settlement fees. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 16, 2024
Freedom Debt Relief has been amazing and quick at handling my settlements. They are saving me so much money with the offers they are securing. I would absolutely recommend, and have recommended, FDR services to friends and family. The payment plan is easy to maintain, and overall I am feeling more at ease with handling my debts through FDR.
Hi Lonnie, we are happy to see your settlements coming through along with great savings. We appreciate you taking the time to review your experience and for recommending us!
Reviewed Jan. 16, 2024
Updated on 07/29/2024: Finally getting a good start on getting out of debt. Makes it so much better letting someone help. It's been over a year now and I'm getting closer all the time. The hardest thing to do was to not buy anything that I don't need. Thanks for all your help. Couldn't have done it without your help. I would tell anyone that needs help to contact y'all.
Original review: Finally have a chance to get out of debt. Don't want to leave it for my family. I'm 75 and not getting any younger. You never know what might happen. Best thing I ever did to take stress off of everyone. It's my debt not theirs. One less thing to worry about. Thanks for all the help. Should have done it sooner. Would not have been able do it with all your help.
Hi David, thank you for trusting us to get you on the right track. We are happy to walk you through this journey!
Reviewed Jan. 16, 2024
I am glad that I found Freedom Debt Relief because the financial issue was terrible strain on my financial and mental well-being. It's great to work with a company that does exactly what they mean. Freedom debt relief has been available when I had questions. Especially, when the bill collectors started calling daily and mailing letters to me.
Hi Patrick, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Jan. 15, 2024
Good customer service. I hope I can get all my accounts pay soon. With this program, it sounds really good when the person I talked to, and was so happy about this company because it really help me out, consolidating my debt. It was a good relief just to enroll. Thank you.
Hi Claudia, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Jan. 15, 2024
Things are going smoothly, a bit slow but funds are needed to speed up the process. Seems like everything is going well in a timely manner considering. I have gotten prompt responses when a crisis occurs with the creditors. Thanks. When files or documents are required I can download with ease.
Hi Reynaldo, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Jan. 15, 2024
Easy to communicate and resolve credit issues. Customer service is always there to help. My past experience with Freedom was excellent. I would definitely recommend to others. From beginning to end flawless. If you have too much debt and need help, this is the place to go bar none. I would never use anyone else. They are very helpful and understanding and work with you in all aspects.
Hi Thomas, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 15, 2024
I've had a good experience so far, I did provide 4 stars as my graduation date keeps getting pushed back further and further than what I was initially told, despite the fact that I have removed a few accounts off the debt list and I increased my payment a little bit.
Hi Roxy, thank you for sharing your experience. We would love the opportunity to go over why that dates keeps getting pushed. One of our Account Specialist will be reaching out soon.
Reviewed Jan. 15, 2024
I'm not going to lie. I was very skeptical at first and scared to give it a shot. But everyone was so helpful and friendly and they really helped explain everything to me where I understood and was able to get it all taken care of. I even got to advance in my program and get it taken care of faster with their partner achieve. I am very grateful for their help!
Marie, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Jan. 15, 2024
I have requested numerous times to change my monthly payment. 271.00 is not affordable for me at the present time. To date no help. 125.00 would be within my budget. So unhappy with FDR. I am seriously looking into other alternatives to help me with my debt. At my age I really don't need credit. Just trying to do the right thing in my last years.
Hi Helen, thank you for bringing this to our attention. We are always willing to work with you to make change to your program, our goal is to ensure you are fully informed of the risks involved with making changes. An account specialist will be reaching out to address this with you.
Reviewed Jan. 15, 2024
FDR has been true to their word of helping me out with absolving my debt. They are responsive and accurate in keeping my balance. The record keeping is complete and commendable. I'm satisfied with FDR. The staff is professional and knowledgeable. I will recommend FDR without reservations.
Hi Joseph, it's great to hear that you're having a positive experience with us! It sounds like our services have been effective in helping you manage and settle your debts, and our customer service team has met your expectations. Becoming debt-free is a significant achievement, and it's wonderful that you're satisfied with your decision to partner with us.
Reviewed Jan. 15, 2024
I'm grateful for Freedom Debt Relief and I look forward to working with the company to help get my finances back on track. On this journey I did reach out to my Creditors only to be treated like they didn't know me and was told they couldn't help me even though I experiencing hardships and not working so I reached out to Freedom to see if they could help me talk to my Creditors to get help and I'm hoping to have my Credit back to normal soon. THANK YOU.
Hi Hazel, we are happy to hear that you feel like things are finally falling into place. We are sorry to hear that you had a poor experience with your creditors when reaching out to them. Rest assured we are actively working on settling all of your accounts.
Reviewed Jan. 14, 2024
It was not explained very well about the way this program works. I was under the assumption this was a debt consolidation loan company, and this was "confirmed" upon my start-up call. It wasn't until after we were already enrolled and made multiple payments that the program was actually explained to us. This is not a loan. They use the money you pay in to "settle" your debts and then pay them as the money is available. We were also told if we needed to miss a payment, to give them a call, and we could miss one payment without repercussions. Not so.
I called to tell them about a family emergency that had come up, and I was told I'd be putting my account in jeopardy if I could not come up with the money. I kept getting notifications on my phone and in my email that if I didn't deposit so much money that I would lose some of my contracts. Legally this is considered harassment. You can contact someone max 3 times about an account, after 3 it is considered harassment. The only reason we are keeping FDR is because we are already almost halfway through repayment. I honestly feel like they are not an honest company.
Hi Douglas, we are a debt settlement company, as it is outlined in your Debt Resolution Agreement. We also discuss the importance of making you deposits on time and in full during your welcome call, because modifications can delay negotiations or jeopardize settlements. We are sorry that you did not understand our program process, we would like the opportunity to walk you through what to expect while working with us and we can turn off SMS notifications if you would like as well.
Reviewed Jan. 14, 2024
I called Freedom Debt Relief because I needed help. Very Easy to do. The gentleman that he helped me was very professional. He understood what I was going through. He made sure that I know everything before we got off the phone. He didn’t make me feel bad, he keep telling that everybody has hard time. That’s why I’m here.
Hi Holly, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Jan. 13, 2024
My experience with Debt Relief has been satisfactory and I'm kept in the know with what's going on with the outstanding debts. I'm impressed on the outcome of how Debt relief has gone about settling my outstanding debts....I look forward to being debt free thanks to the experts of Debt Relief.
Hi Frances, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Jan. 12, 2024
Awesome job. Quick, easy, friendly, knowledgeable. Had I known the process would be so hassle-free, I would've done it months ago. Entire process took less than 2 days to complete and now I am clearing up my debt. I am so thankful that I used the Freedom Debt Relief program.
Hi Buffy, we are happy to hear that the process was smooth and fast! We are happy to see your progress and cannot wait to continue to settle your accounts and obtain the best savings for you, across the board!
Reviewed Jan. 12, 2024
I don't think I can give a full 5 stars until I finish this process. So far though the person who set my account and program up was great! I'm not sure if I realized how the fees worked but my negotiations seem to be going well and my debt is decreasing card by card. I do like having only 2 payments a month. Going rogue on my bills was odd.
Hi Nicholas, thank you for your honest feedback. We hope to be able to earn your 5 stars and recommendation. Keep up the great work!
Reviewed Jan. 12, 2024
Pretty happy with the outcomes so far but the settlement fees are pretty high. I do appreciate the work you guys have done one of my cards are still good but learning about the process it seems like I could have done this my self and saved a few dollars in process.
Hi Jaron, thank you for your feedback. We are happy to be able to provide you with an solution that allows you relief. We understand that our process is something our clients can achieve on their own, but there are other benefits to working with us. Negotiations takes many tries and our lasting relationship with creditors allows us the opportunity to work in your best interest.
Reviewed Jan. 12, 2024
I really got myself over my own head when I acquired too much debt. Thanks to Freedom Debt Relief, they have taken the headache away and I don't have to deal with it anymore. The only thing that would have made them perfect was if they had paid all my debts off for me all at once and I just paid them so much each month. But as it is, the system they have set up still gets the job done. They are very courteous and helpful. They are always available to answer questions. Thanks guys.
Hi Virginia, thank you for your feedback about our process. We are very happy to hear that you have seen great results, keep up the great work!
Reviewed Jan. 12, 2024
So far everything is running smoothly. I was not as informed like I'd hope to be at the close of this transaction. I'd like someone to follow up please. I need a little more information to be satisfied with this process. Thanks for your time and help.
Hi Marissa, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 11, 2024
I'm not happy that it went into collections. They were willing to settle but no communication as far as I know. The collection company has been calling constantly. Can someone contact them because I was told not to speak to them. Do y'all need the name and contact person. What else can I say. CareCredit is resolved and happy with that. Discover card I have no information on progress for this debt.
Hi Joe, we want to thank you for taking the time to tell us about your experience. We understand that it can be scary to watch your accounts go to collections and feel like there's no progress, on top of the pressure from creditor calls. We don't want you to worry, we can still work with collections agencies to obtain the best savings with you. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 11, 2024
Excellent; They explain what they are doing to help me solve my debt problem and keep me informed at all times. They are very supportive by emails and on the phone. Everyone I have spoken with is kind, informative and wonderful. They don't mind that I call and ask questions.
Hi Beverly, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed Jan. 11, 2024
I just so happy, I am able the get the help I needed, I am also looking forward to going through the entire process, and finally being successful and having a second chance to becoming debt free. My continued thanks to all the folks at Freedom Debt, who have been working my behalf of helping me to reach my goal.
Hi Irene, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Jan. 11, 2024
They have been able to get FDR to get my credit under control. My credit score is starting to come back from the damage I caused it. I just wish we could get arrangements made on my current credit cards so they would stop calling me. I am very happy other wise I would refer the services to anyone.
Hi Tina, thank you so much for sharing your experience with our team! We are so thankful that you chose us. Rest assured we are actively working on settling your remaining accounts, once we have the funds and your accounts are in the status we need them to be in, we will do our best to obtain the best savings for you!
Reviewed Jan. 10, 2024
The representative that set me up was very knowledgeable and informed me of how the program works. Being my first time ever using this program I hope to never have to did it again. The whole purpose is to stay out of debt. However will speak highly of family and friends about personal growth from the company.
Hi Brittney, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Jan. 10, 2024
I've been in the program 6 months and my credit score is already improving! My set up partner was fantastic in advice and accommodations. The dashboard is easy to use. I'm impressed with the settlement amounts have been great! Support is helpful in answering any and all of my questions as they come up. Very satisfied!
Hi Carol, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Original Review: Jan. 10, 2024
Updated on 01/07/2025: I was extremely nervous and skeptical about starting this program, but at the time, it felt like we had no other options. Our debt had become overwhelming, and we were drowning financially. From the beginning, the team at FDR was very clear about how the program would impact our finances—and everything they told us turned out to be true. One of the biggest reliefs was moving to a single, lower monthly payment. We’re now in the final stretch of the program and expect to finish next year, in 2027. While our credit did take a major hit at first, we committed to the process, and it has steadily improved. Over the past year alone, my credit score has increased by 100 points.
FDR also stood by their word when some of our creditors filed lawsuits due to non-payment. Their legal team handled everything and resolved the matters out of court, with no additional legal fees for us. This program is not a quick fix—it’s a long road. But if you stay committed and make your payments, it can work. Three years in, I can finally say with confidence that this program worked for both me and my husband. If you’re looking for an out-of-the-box solution to get out from under overwhelming debt, I truly recommend calling FDR and speaking with someone about your options.
Original review: I was nervous about this program, but so far FDR has kept to their word. My credit is destroyed - however - I've been assured that it will come back to life as I complete the program. FDR has settled 3 debts for me so far, so it seems to be working. I am looking forward to fully completing the program.
Hi JoAnna, thank you for trusting the process! We know it can feel slow at first but we want to thank you for trusting the process, staying consistent, and sharing your journey with us. Keep up the great work!
Reviewed Jan. 10, 2024
This company is Great! All my debts were negotiated in a timely manner and each debt was reduced by 50% or more! I would recommend this program to anyone who struggles to make payments on their debts. Check them out at their website or give them a call. Someone will guide you thru the program step by step. Freedom Debt Relief communicates very effectively with their clients they have kept me informed throughout the entire process.
Hi Brad, we are happy to hear about your great savings! We appreciate you sharing your experience with us and cannot express how grateful we are to know that you would recommend our service.
Reviewed Jan. 10, 2024
I've been very pleased with Freedom Debt Relief. They have saved us from bankruptcy. And the incredible thing is during the process of them settling our debt, our score is going back up! I didn't expect that to occur until much later in the program. I think we are about 6 months in and our score continues to trend upward. By the time we are done we should have an excellent credit rating.
Hi Geneva, we are so happy to hear about the positive impact that we have had in your life. We are honored to be your partners in your journey towards a brighter financial future!
Reviewed Jan. 10, 2024
The service has me at ease with the customer service and the knowledge that is provided to me. My debts are paid for and I am the one who authorized any payoff of my debts. I get monthly statements which contains all my debts and the payoff of any. Thank you.
Hi Tracy, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Jan. 10, 2024
I would recommend this to anyone trying to get some relief from debt. Just after the first account was settled, it was like a weight off my shoulders. I can't wait until it's complete and finally and I can put it behind me. I wished I had found this program sooner.
Hi Daniel, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Jan. 10, 2024
I was scared at first how this process works. But when I call to speak to someone to walk me through, I am explained everything thoroughly. I am given confidence that this team is taking care of me. Just follow the steps and guidelines, then let them do the work.
Hi Terrance, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 10, 2024
Yes I started this program. I been satisfied with the attention I received with concerns I might of had at the present moment and the program is going. I so please and I also like that I can call if I may have any questions or questions that might of came up and love that everything was explained in detail to me so I could understand everything and how everything works.
Hi Daniela, it is great to hear that you feel supported by our team. Rest assured we are here to help, every step of the way.
Reviewed Jan. 10, 2024
I am very thankful to God for bringing my attention to Freedom Relief Program. From the first phone call. Everyone has been very helpful and courteous and informative in handing my situation keeping me aware step by step on how you are helping me and Thank You All and everyone have Happy New Year.
Hi Debra, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Jan. 9, 2024
Byron was great to work with - since setting up the payment account, there have been some snafus where it says that it is suspended for non payment but the first payment isn’t due until January 12th and it is autopay. Otherwise, it’s been helpful. They give you all the tools to be successful and learn better money practices.
Hi Jessica, thank you for bringing this to our attention. We will be reaching out to you in the next few days to discuss this matter.
Reviewed Jan. 9, 2024
Signed up, they found my debt, set up an auto payment. BOOM!! BILLS BEING PAID, OCCASIONAL REQUEST FOR SETTLEMENT APPROVAL. Super simple and stress free. I would highly recommend. My partner recently signed up as well. Give them a chance to make your debt stress free. So easy to use. Try them today.
Hi Rachel, we appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.
Reviewed Jan. 9, 2024
Always nice and accurate to talk on the phone ..Happy to be getting my credit cards paid …The only concern is worried about my credit score ..Otherwise happy with Freedom Debt ..I would highly recommend anyone who wants to get out of high interest credit cards!!! Ty Freedom Debt!!! Hopefully I’ll be out of debt soon!!
Hi Rosemary, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Jan. 9, 2024
Freedom Debt Relief was able to reduce my monthly Debt by 1/2. This allowed me some breathing room and stopped the phone calls. I highly recommend if you or someone you know is struggling with high Debt, especially Credit Card Debt. They have been respectful of my situation and very helpful and professional.
Hi Godfrey, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Jan. 9, 2024
I am so thankful for this program. I never would have been able to do this without help. Thank you so much for offering this program and having such great customer service. The time it took to get through this program flew by - something I wasn't expecting. It's been a huge relief and a good lesson.
Hi Leslie, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Jan. 8, 2024
I just started my program. So far, customer service has given me good advice. The phone lines are usually slow, but I just wait until someone gets on the line. For the first time in years, I feel hopeful that I can, with the help of Freedom Debt., stop the daily worries.
Hi Nancy, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 7, 2024
So far everything is been working appropiate and I can't be happier, my monthly benefits last a little more now and I can get more food than before I was in this program, thank you FDR.... I really appreciate all the support you had offered me. I couldn't done it without you...thank you again.
Hello Jose, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Jan. 7, 2024
Excellent team. Excellent service. They work fast. I definitely recommend to everyone. Please get them a call and you will see the results in weeks. I glad I did and I hope you all do the same. Thank you and good luck. I hope your dreams come true. I will be happy if you going. Thank you everyone. You will not be disappointed.
This is great to hear, Alejandro! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed Jan. 7, 2024
Updated on 08/12/2024: I'm impressed the way my debts are being negotiated with the creditors. In a short one year, FDR was able to resolve 2 debts down to 50% less than the actual balance. I'm hoping to resolve remaining debts within the next year. I recommended FDR to anyone whose debts are out of control to let the professionals handle it for you.
Original: I was so worried about consolidating my debts but Freedom Relief negotiated all my credit cards debt. FR introduced me to a program that will not only reduce my liabilities but easily payoff debts over a period of time. My life is getting back to normal and now I don't have to deal with the creditors.
Hi Syed, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 6, 2024
After I entered into the program it was taken care of without any issues or concerns. I was kept informed of the progress and felt totally confident that everything was being taken care. Also I never received any pressuring phone calls or letters from creditors. I am so thankful for them taking the worries off of me and helping me get through the process.
Hi Sandra, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 6, 2024
Yes I would recommend. Being on a fixed income, and with the rising cost of food, rent and utilities, this was the best route for me to take. It has taken a load off me and lifted my spirit. Thank you Freedom. May we remain friends until the end. Happy New Year.
Hi Judy, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Jan. 6, 2024
Firm was very professional. Always available to answer any questions. Kept me informed. Estimations seem to be on accurate and would recommend this procedure to anyone. Told me upfront what to expect and was pretty much on point. Glad that I participated with Freedom Debt Relief.
Beth, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Jan. 5, 2024
Freedom Debt Relief is negotiating paying off our debts in a timely manner. We are pleased with the progress that is being made. They keep us informed with the process of getting our debts paid. Freedom Debt Relief has been instrumental in helping us reduce our stress and taking burden off our shoulders.
Hi Ronny, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Jan. 5, 2024
I did not realize the creditor would be reaching out to me with payment info. I don't know what else to say. Overall I am happy with the settlement. I am looking forward to when I can become debt-free. Other than what I have said I have nothing else to add.
Hi Linda, thank you for sharing this information. The creditors goal is to collect payment, which is why they call and send notices. An account specialist will be reaching out to address this matter.
Reviewed Jan. 5, 2024
Seems like there are a lot of hidden fees and they seem to stretch out the settlement process to maximize their banking fees for their parent company. They charge their commission fees based the total debt not what is settled for. They tell you upfront what you want to hear to get you to sign up then keep funneling your funds into a bank account they control.
Hi Jason, we are sorry to hear you feel this way. Our goal is to be transparent about every aspect of our program, which is why we disclose banking fees upon enrollment on the agreement and the initial during welcome call.
Reviewed Jan. 5, 2024
They made this easy, was glad when I saw the negotiations and the savings. Already will have 3 paid off by March and more on the way. The negotiations they have made have truly been a great reduction in what I owed, I couldn't without them. So worth it. Great decision.
Hi Karen, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Jan. 5, 2024
I continue to get phone calls, emails, and letters from my creditors. I am not happy with the negotiations to date, and I was under the impression that you would contact my creditors to let them know that I was working with you. You need to provide some kind of laid out plan that shows which creditor you are going to approach and for how much.
Hi Lucy, we are sorry to hear that you are unhappy with your progress. Creditor calls and communications are used as a tactic to collect payment, we understand they can be annoying and sometimes difficult conversations. We have provided resources in your dashboard to help guide you. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 4, 2024
Everyone that I have dealt with treated me like a real person. When I called to request information, they all answered my questions succinctly and politely. They allowed me the time I needed for information. I was never pressured to decide to be a client. If a friend confides in me with similar financial hardships, I would gladly refer them to Freedom DR.
Hi James, We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed Jan. 4, 2024
Yes I would recommend Freedom to a friend, this is my second time using Freedom. I fully trust Freedom Debt Relief to help me with my financial difficulties. I see adverse from other companies but I prefer Freedom over anyone else! I am comfortable using Freedom especially since I used them before. They keep me updated on their progress with my creditors so I know how I stand!
Hi Suzanne, thank you for your continued trust! We are happy to be able to provide you with relief! Keep up the great work!
Reviewed Jan. 4, 2024
FDR is excellent in their concern and help for each person. They have been able to reduce my debt and set my payments at an affordable amount. They have been very easy to contact and very accommodating to me with all my concerns and questions. I have recommended this program to others that are struggling! This was a God send for my family.
Hi Kelli, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 4, 2024
Asked about a creditor saying I'm still using credit card. Tore that card up 4 months ago. She resolved it. Very pleased with the results. Every time I call, I receive professional care and respect. Very happy that I joined this company. Will happily encourage others to use this service if they are heavily in debt.
Hi, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Jan. 4, 2024
I was at the point where I was considering bankruptcy to get out from underneath debt that had been accumulated between medical bills and credit cards. I'm thankful I found this program because I was able to get out from under everything for less than what I was paying on 2 of my loans that were originally 40% of my total due monthly. I owed more than I was making in a month and had so many old medical bills in collections.
Hi Sarah, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 4, 2024
Marcus was amazing at signing me up, however, now that I am signed up... Nothing. No follow up, questions go unanswered. I have not seen as of yet an increase of my credit score. And the bills I really struggle with are not part of the program... So I am not 100% sure I would recommend.
Hi Danne, thank you for sharing your experience with us. We encourage you to reach out to our customer service team whenever you have questions, that your dashboard cannot answer. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 4, 2024
I recommended Josie ** and Ken **. I think Freedom Debt Relief is a great program to help people gain back control of their finances. The process was easy, to the point and I was assisted along the way. The transparency provided by the program provides ease and peace of mind to let you know what challenges come ahead like, annoying call every day and a low credit score. This programs allows for financial discipline and prepares you for when you are financially free.
Hi Marlon, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Jan. 4, 2024
I must admit I was skeptical about a debt relief program. However, Freedom Debt Relief has shown me that it is possible. I stayed on course by maintaining deposits as scheduled. I was selected for a loan through an agency connected to Freedom Debt Relief. My debt was cut in half with manageable payments.
Angela, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Jan. 4, 2024
Updated on 04/10/2024: Yes I feel like they are doing a great job at helping me reduce my debt quickly. Every time I have any questions the agents are very helpful and easy to talk to.. All I have to do is go on the site to check how my debt is being handled. It's all right there. Very simple and easy to navigate through.
Original Review: Yes I would recommend a friend. I believe that this is a good way to get out of debt. The company I believe is a good company. I have spoke to several agent and they were all polite and knowledgeable of what they actually do to help me get out of debt. So yes I would recommend a friend...
Hi Michelle, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Jan. 4, 2024
I would like to know where we’re at, at times. Otherwise this is a good way to trust in them and you’ll have no worries with things taken care of. Right now from what I can tell it’s going a little slow but it’s getting done. Worrying every day is not healthy besides that they can knock the price down for you considerably.
Hi Jeffery, thank you for your feedback. We encourage you to stay updated by logging in to your dashboard at least once a week. If you do not understand the information provided, please do not hesitate to reach out to our customer service team. Thank you for trusting us and allowing us the opportunity to provide you relief!
Reviewed Jan. 3, 2024
Freedom Debt Relief has jumped in and has stepped in and offered me debt management skills to pay my debt! They have helped me from step one up until now to get my debt under control. I'm getting my bills paid off in a timely manner. Freedom Debt Relief has took the time to help with any concerns I’ve had. I would highly recommend them. Thanks.
Hi Teresa, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 3, 2024
Everything that has to be done goes very smooth and whenever I speak to somebody on the phone very polite and answers everything I ask about. I would recommend this company to everybody because the experience I have with them would be shared to the person I would recommend. Thanks for everything that helps me have a better lifestyle to try to get ahead in life and enjoy more of it.
Hi Craig, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Jan. 3, 2024
Everything has been good so far. They settled an account. They take my payment every month on time, which make me very happy. All the agents I have dealt with are very professional. And take good care of me. I am pleased with my service thus far. They keep me informed. Thank you so much for that. I am glad I chose Freedom Debt Relief.
Hi Vicky, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 2, 2024
Great company. They keep me updated and I can check information. They help me thru the steps of becoming debt free from my creditors...step by step info is email to make my understanding of the process easier. Thanks to Freedom Debt Relief. I can continue my journey to become debt free..I hope these comments help.
Hi Dorothy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 2, 2024
The best thing I ever did to consolidate and pay off my credit cards. Great program. I am kept up to date via emails etc as to my progress. I highly recommend the program to others. I am happy I found this program. Thank you for the help. Thank you.
Hi Maria, thank you for choosing us to help you with debt settlement! We are happy to hear that you look forward to our updates. Keep up the great work!
Reviewed Dec. 31, 2023
Our rating and how is it it is for me to get out of debt. I am glad I signed up for the program and I'm hoping it gets me out of debt so I can live a more pleasant life. Thank you so much for letting me sign up cuz I think it's going to work fine.
Hi Deborah, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Dec. 31, 2023
We’ve had one major settlement and another is scheduled. It’s not fast and it’s stressing watching your credit score plummet but every month has made us more financially secure. The company is very responsive and you can see their efforts. The transparency is wonderful. Every call is answered by someone who treats me with respect and works to resolve my concern. I’m so glad we chose to work with them.
Hi Rebecca, our members are our top priority and ensuring that you feel appreciated and respected is the main goal. Keep up the great work and let us know how we can continue to support you!
Reviewed Dec. 30, 2023
Yes I would recommend this to a friend, and the reason for this is because this company is very helpful, and fair. The guidance y’all give and the way y’all work with us customers is top tier service, y’all are nice, and y’all are trustworthy. Which is why I would recommend this company to my family or friends so they can get an experience like this and the help they need because y’all do good.
Hi Juan, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Dec. 29, 2023
They have excellent service and did a great job helping me resolve my debt. They have a wonderful team working and have a quick response and resolve service. They did a great job helping me with 3 legal issues regarding debt. I am very appreciative of this company and would definitely recommend them with debt issues.
Hi Jamie, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Dec. 29, 2023
These guys are straightforward and jumps on the job soon as you sign up for the program. The process is so easy to do and baby can do it. I would highly recommend this program to those who are overwhelmed credit card debt! I can’t stress enough on how this program is helping me get out of my financial crisis!
Hi Leonard, thank you for sharing how easy our enrollment process is. We are excited to see your success in our program!
Reviewed Dec. 29, 2023
I was very impressed with everyone I dealt with. Very professional. Made my finances easier to deal with. I would recommend to anyone with loan or credit card debt that is getting out of hand. I feel pressure off me. I got myself in this mess by not saying no to credit card offers that they send me. I feel I've gotten smarter.
Hi Kathleen, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Dec. 29, 2023
I am pleased with my interaction with Freedom Debt Relief. They have been right there with me during the entire process of paying down my debt and were able to answer all of my questions and help me work through what I didn't understand. I will recommend them to anyone looking for help like they give.
Hi Donna, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed Dec. 29, 2023
I have been very pleased with the way that my accounts have been handled and settled. I have been kept in the loop as to what is going on with my account each and every month. I am about to be finished with my last account and have told everyone that I know of that needs help about Freedom Debt.
Hi Katherine, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Dec. 29, 2023
FDR has been a wonderful experience from day 1...ALWAYS looking out for my best interest every time we communicate with one another whether via telephone, or email they serve with a positive demeanor. Their Professionalism is the MAJOR aspect as to why I chose them to handle my affairs. I am TRULY GRATEFUL to have come across them, basically by chance surfing the web, but it has been a sincere pleasure to have them on MY SIDE! I have also recommended them to a good friend as well! TY TY TY FDR!
Hi Kirk, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Dec. 28, 2023
Make my first payment. I experience very nice people. Very educated. Know what they're doing. Friendly. Teach you all about the program, how long it's gonna take, what they're going to do when you get enough money into your account and they start negotiating the debt with your creditors and you'll be out of debt within 3 years. So I'm very happy and very pleased with the programs so far.
Hi Earl, we are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!
Reviewed Dec. 28, 2023
The Start Up with my accounts was exceptional. Very easily explained and Great customer service!!!! Great company to work with and would recommend to Family and Friends. It helped us out of a difficult situation. We liked the options available and the Terms of our agreement. Just started and looks like it is going to be a Great option to get out of debt and back on track for our family.
Hi William, we want to welcome you! Thank you for sharing your enrollment experience! We are very excited to see your progress as time goes by! Please let us know how we can support you!
Reviewed Dec. 28, 2023
I really appreciate everything being done to help me out if my mess. It's been a tough time, but look forward to completion. This is something-- unfortunately I could not manage on my own. Through this, I feel like I will have a better outcome when dealing with my debt in the future. Thank you for all you do!
Hi Nita, this is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed Dec. 28, 2023
Freedom Debt Relief gave me the opportunity to get my finances back on track. Credit score is important but you don't have to be credit score dependent when you get to save your funds and you no longer have loans and credit cards. Thank you all for your hard work. I'm proud to say, I'm debt free.
Hi Ammy, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Dec. 28, 2023
Very helpful throughout the process of helping me get rid of my debt. The process has been moving in a faster pace than I first assumed in reaching out to the creditors and coming up with settlements. Very pleased with the results received. I definitely recommend FDR to others if they are also struggling with debt.
Hi Jose, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Dec. 28, 2023
Yes I really recommend it. They treat me like family and everything was very easy and understandable. Plus the help to have just one payment instead of 6 it really help me a lot. I already told my son about it and he’s working on it already. Thank you for all your help.
Hi Roberto, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Dec. 28, 2023
Always answers every question. Never have to wait to talk to someone. Everyone is always nice. Having someone write more than they need to is frustrating. What more can I say. FDR is helping me get out of a tight spot at the right time. Just want it to be over. So my credit score can get back to where it was.
Hi Greg, thank you for taking the time to share your feedback with us. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.
Reviewed Dec. 28, 2023
I listed my accounts and the amounts, FDR took on the responsibility of taking care of this. Relieved me of unnecessary stress. All I have to do is be sure my account has the designated amount. When I have extra funds, I make an extra deposit and these funds are applied to the debt balance.
Hi Jackie, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Dec. 27, 2023
So far I have been pleased on how quickly Freedom Debt Relief has resolved some of my debt. They are quick to respond and answer any questions I have. Also they help on how to upload all paperwork that is needed. As soon as I upload the necessary paperwork Freedom Debt Relief are quick to resolve the settlement.
Hi Marybel, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Dec. 27, 2023
Excellent service, always keeping me up to date on my status. I get email updates constantly and I have no problem contacting them via phone or mail. Always let me know the status of my debt accounts, everyone is courteous, friendly and helpful. I am very satisfied with the support and response I get on issues of concern.
Hi Earl, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you, across all of your accounts!
Reviewed Dec. 27, 2023
It's very easy to setup, affordable, and very helpful. I would most certainly, recommend a friend to this company. When I began, this journey of repairing my credit I thought it was just another hoax or false advertising. This company is the real deal, any and everyone who are looking to repair their credit should give Freedom Debt Relief consideration and try.
Hi Kenderick, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Dec. 26, 2023
I'm pleased with the results that Freedom has done so far. No complaints. Customer service has answered my questions and been very helpful. Communication and response quickly taken care of. Adjustment on service fee I asked for help to lower to pay increases cost of living expense. Updated Information timely passed to me to know where we stand on the debt well taken. Thank you.
Hi Michael, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Dec. 26, 2023
I have had a pending payoff for a loan for at least 4 months now. I have had to step in to take care of the issue. I am not happy I had to intervene. Why help with an outstanding debt if you can not resolve it within a month?
Hi Rebecca, our settlements are typically not paid within one month. We set up a payment schedule to allow us to settle multiple accounts as well as send other creditors payments. An account specialist will be reaching out to address the status of your accounts.
Reviewed Dec. 26, 2023
They always take care and answer my question right away and get feedback right away. Also received what's going on with my case and creditors. Looking forward for early payoff and clear my records and be on the right track on my credits. Be mindful next time. Thank you for helping me on this case of mine.
Hi Rufino, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed Dec. 26, 2023
Doing a great job with my debt and keeping me updated on what I need to know about my current situation with my credit issues and my way out of debt. Great staff. Very knowledgeable about my situation. Very happy to work with them.
Hi Joe, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Dec. 26, 2023
My experience with Freedom Debt Relief has been nothing but excellent. The customer service is great, the time it takes to negotiate a debt and help you become debt free is fantastic. The whole organization is top of the line and I am very excited to finally feel relief from my debt in the future.
Hi Benjamin, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Dec. 26, 2023
I am very pleased with the outcome of my debt solution. Freedom Debt Relief Is an amazing company to work with. We were 10,000 dollars in debt and now we are seeing a vast improvement over our debt solution with Freedom Debt Relief program. If you need a debt solution Freedom Debt Relief Is the company for you.
Hi Tonya, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Dec. 26, 2023
I have been with Freedom Debt Relief now since July. I call at least once a month. They cannot seem to fix my problem. I cannot see my dashboard. I cannot interact with anything. Very, very frustrating experience so far. They can see all of my information, but I cannot. I cannot interact or do anything.
Hi Albert, we are very sorry to hear about your dashboard. Rest assured we wil be looking into this and an account specialist will be reaching out soon.
Reviewed Dec. 25, 2023
I am so happy with the way my account is being handled. I’m not stressed out like I was before I went with Freedom Debt. If having a chance I would recommend this to anyone who are drowning in debt & feel there’s no way out. Every time I have called with questions, they have been answered in a friendly manner.
Hi Linda, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Dec. 25, 2023
Very understanding, cooperative, and supportive during this difficult time to get my debts in order. I would recommend to anyone who is in financial debt like I was. From my first call to all my customer service calls, all reps are very respectful. It's a great feeling to know they will call and speak with my creditors and resolve any questions or problems I may have.
Hi Wendy, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!
Reviewed Dec. 25, 2023
I were so much in debt until I stumble upon this program and they really do help you to get yourself back into handling your own debt as I must stay out of debt. It’s basically up to you to keep your word and do what you suppose to do by paying your service for them to debt free you. That’s it.
Hi Alfreda, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.
Reviewed Dec. 24, 2023
Great job consolidating my debt I just started but was paying over 1100 every 2 weeks now I'm paying way less... I would recommend Freedom Relief to everyone that needs help... Great job and great debt consolidation...I'm very pleased.. If I had to do it again I would reach out to freedom debt relief..
Hi Stayce, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Dec. 24, 2023
The agent was very helpful and kind. The agent was very kind and explained all avenues I could take to resolve my debt. I am very pleased with the avenue the agent helped me to decide to take to pay off my debts. I have recommended Freedom Debt Relief to my friends who are in the same situation I am. Thank you Freedom Debt Relief for all your help.
Hi Lisa, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Dec. 24, 2023
Updated on 7/27/2024: I am satisfied with the settlements, and updates to my account. However, I wish when I asked a question regarding my payments, I would get an answer. I asked how much of my deposit goes toward my bills, and she avoided the answer. I hate that. Can you give your customer service people more training regarding responding to answers?
Original review: FDR came along at the right moment. I had been looking for a company that could and would help me with my debts. I am very grateful for the help I am receiving from FDR. I now have peace of mind, knowing my debts will be getting paid. Thank you.
Hi Carrie, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Dec. 23, 2023
I am not happy with the agreements you have made with my creditors. You ruined my credit with promises that were never fulfilled. I should have never went with Freedom. The fees that were paid to Freedom and the amounts you settled for, I would have been better off just paying my bills and not having my credit ruined. You also told me that when a credit was resolved it would be treated as if I paid off the loan. It turns out that was a lie because Lowe’s has it in my credit score that I settled for a lesser amount.
Hi Brian, we are very sorry to hear that you feel like we have not met your expectations. We focus on overall savings versus individual account savings. Our goal is to help you save and finish paying off your debts faster. We understand it can be frustrating to see the breakdown because it seems like it slows down your progress, the estimate we gave you for your overall program cost includes settlement fees, banking fees, and estimated settlement amounts. An account specialist will be reaching out to address your concerns.
Reviewed Dec. 23, 2023
I wish it was easier in my circumstances to pay the amount that I was set up to pay but it’s not. It’s being very difficult to pay the 618 with the other debts that I have. But every time I call to reduce the amount they’re always very kind and considerate, I hope to get on track. I should say we my husband and I hope to get on track soon.
Hi Christine, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Dec. 23, 2023
For a year I was so depressed ain’t pay my credit card, and couldn’t sleep at night till I found Freedom. Freedom Debt Relief offered reasonable payment so I can manage my monthly expenses in my hardship. Now I can rest assure because Freedom debt relief help me out my problem. Thank you Freedom Debt relief.
Hi Fnu, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Dec. 23, 2023
It all seems great. However, it is confusing at times. I understand that creditors will continue to call and harass/pressure me to make payments or to participate in a "plan" they have to get back on track. But the confusion I get is when I get an email from FDR stating they found other debts that can be added to my plan. These other debts are/ supposed to be already included. I submitted both my wife's and my credit report when I enrolled and was quoted a fixed monthly payment which was based and included on the debt listed on our credit report.
Hi Paul, thank you for reaching out to us with your questions. Any additional accounts that show up on our ADD ACCOUNT ALERT, are accounts we are seeing on your credit report. We may have missed an account during enrollment. We encourage you to review your dashboard and your enrollment agreement to cross match the accounts in your program. An account specialist will be reaching out to address any alerts and any questions you may have.
Reviewed Dec. 23, 2023
We are so please with the FDR program. It has taken a very awful situation and made life bearable again. They were compassionate and really cared about our situation. Life threw us a giant curve and we had no idea how to handle the problem. Thankfully we were able to find FDR on the internet. Liked the reviews and decided to call to see if they could help. Thank goodness they did help. Thank you Freedom Debt Relief!
Hi Manfred, we understand that life takes crazy turns when we least expect it, which is why were here. To support you in your journey towards a brighter financial future! Thank you for trusting us as your partners.
Reviewed Dec. 22, 2023
Freedom Debt Relief has been a big help. The staff is very friendly and explained the process so I understood what was going to happen. If I have any questions they are there to answer. They have settled some of my debt and inform me every step of the way. I would highly recommend.
Hi Geovanni, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Dec. 22, 2023
Did not fully understand what this program entitled in the beginning when I signed up. I was under the impression that it was a debt consolidation, but it hurt my credit and was not aware of the “program fees” when I originally signed up. I had to take the initiative to a call customer service more than a handful of times in order to have accounts closed and still received push back about closing them. Not until I requested to pull money out and negotiate close account on my own did Freedom Debt Relief take the necessary steps to close out accounts. I have moneys remaining from negotiation accounts being closed and still waiting for moneys to be given back to me. I will have to call customer service again to check status of remaining moneys.
Hi Ricardo, we are sorry to hear you feel this way. We make sure we disclose our fees and process throughout your enrollment call, enrollment agreement, and your welcome call after enrollment. We also stress that we are a debt settlement company and not a loan or consolidation service. An account specialist will be reaching out to address the status of your account.
Reviewed Dec. 22, 2023
I am slowly seeing my score go up little by little each month, I have been working with Freedom Debt Relief about a year now and they have helped me stay on schedule with my payments and settles with the debt collection agencies. I’m staying consistent with making my payments and just being patient.
Hi Shawna, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.
Reviewed Dec. 22, 2023
Best move I ever made for debt resolution. I was financially stable until my husband had two strokes months apart and was unable to work. Things just spiraled from that point. Freedom Debt understood my situation and did not judge. They offered help and relieved my stress and sleepless nights. I would highly recommend them.
Hi Michele, thank you for sharing your story with us. We are very sorry to hear about your husband and hope he is doing better. We want to ensure you that we are here to support you, every step of the way, in your journey to financial freedom.
Reviewed Dec. 22, 2023
The program works quickly with settling debt, however just like with any debt relief program a large portion of your dedicated account goes to their processing fees vs paying off the debt. It takes several installments to actually pay off the debt. You have to put extra money into the account to help pay the debts back vs the money actually going straight to the creditors. So Freedom Debt Relief in the long run receives more of a percentage of money. Hence why it takes you almost 5 yrs to actually pay off the debt. I had a debt of 1400. It was settled for 56% but their processing fee was 750 that was taken from my dedicated account. Then I’m make monthly installments of 68 bucks to the company. Why is the settlement fee way more than the settlement amount. I understand this is a business and they have to make a profit but this is preying on people who just want to get their debts paid but can’t get a loan to pay it all off.
Hi Tifani, thank you for reaching out regarding your experience. We set up a settlement fee schedule to go along with your settlement. We make sure to set up the scheduled payments for both, with the funds deposited month to month, which is why we have a set deposit amount and date for your program. An account specialist will be reaching out to address your concerns.
Reviewed Dec. 22, 2023
I'm so glad I chose FDR. So far the debts are dwindling down. I'm glad things are slowly getting better each and every day. I would recommend FDR to anyone that is having debt issues. I wish I could add more funds to the account but I'm working 2 jobs as it is now.
Hi Angela, we appreciate your feedback! We know how busy you are, which is why we would like to thank you for your commitment to your program!
Reviewed Dec. 22, 2023
From time I was accepted by Freedom Debt there was always an employee who could answer all my questions. Any staff I communicated with were great. Professional and knowledgeable and patience to take me thru this financial mess I was in.. 5 years was long time but at very end of it, never missed a payment . My credit score has hit the mid 700s. Thanks to anyone I have been in contact with. Would recommend Freedom Debt. Bailed me out.
Hi Carol, we are happy to hear that you have received the help you have needed. We are so excited to hear that you have seen such great improvement in your credit score and in lowering your debt! Thank you for choosing us!
Reviewed Dec. 22, 2023
Not knowing where to start, Freedom explained how to get back on track, clearly and easily. They have answered all my questions and been very upfront with me. It is nice to have someone watching your back. Freedom has made it easy to catch up and in a timely manner.
Hi Kent, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Dec. 22, 2023
FDR has been great for settling with my credit card debt. Also very informative. Has kept me informed. Anyone I have spoken to has been very knowledgeable and helpful. I will tell all of my friends about FDR and how they are helping me to get out of debt for good. No more credit card debt for me.
Hi Paula, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Dec. 22, 2023
Got two paid. Two more to go. Still waiting on the other two. Hope they will be done soon. Very pleased will the progress. Paying them off in thirty six months or less. The bills left are less than what has been handled. Working on the bills and not adding anymore. Thanks for the help.
Hi Mark, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Dec. 22, 2023
The first person that I talked to was Linda. Linda referred me to Jeremiah ** and he helped me and walked me through the enrollment process and went over the contract and I signed on. He explained to me about the dashboard and wanted the documentation of some of debts. He was cordial and professional.
Thank you so much for this wonderful review, Theresa, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Dec. 21, 2023
Super knowledgeable and helpful. The people I have talked with seemed genuinely concerned about my financial situation and explained how they would be able to help me save money and help alleviate my interest payments. Setting up my account was easy and I can see where my money is going. I would recommend anyone who has high usage of their credit cards to take advantage of this process to help you save money. You can see your dedicated account with your money in it.
This is so awesome to hear, James! We really do care and want you to feel informed so we are so thankful that your experience has made you feel that way. We are so excited for you and your program progress and looking forward to seeing you achieve your financial goals!

Reviewed Dec. 21, 2023
Freedom Debt Relief has been informative and they negotiated lower payments, and are getting me out of debt. I can rest a little easier knowing my creditors are paid off, and I'm not going to get anymore calls from them. I would recommend them to anybody who needs to get out of debt.
Hi Thomas, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Dec. 21, 2023
Don’t know anyone at this time. Thank you, for the work you’ve assisted me with. Great service. Just wish it was a tad bit faster in getting creditors to stop calling. It really is the toughest during the waiting time to hear that the debt has been settled. I think I’m done, thank you once again.
Hi Dolores, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Dec. 21, 2023
They really take the stress from you. You don’t have to really worry about anything. Just make your payment on time. It happens so fast. I will be finished with my debt and will be through in January. I am free of debt. The customer service is amazing. They stay on top of things. They handle your business well. Thank you, Freedom Debt.
Hi Joan, it's great to hear that you're having a positive experience with us! It sounds like our services have been effective in helping you manage and settle your debts, and our customer service team has met your expectations. Becoming debt-free is a significant achievement, and it's wonderful that you're satisfied with your decision to partner with us.
Reviewed Dec. 21, 2023
So far this program has been an excellent choice. I am looking forward to resolving my debt. Everyone I have spoken with has been professional and very courteous. They have walked me through the program and answered any questions.
Hi Melissa, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Dec. 21, 2023
They are upfront about their settlement fee... but then there's also the $10/mo maintenance fee plus $10 per settlement per month for 2-day mailing to send the credit companies their pay each month. It's annoying that they're nickel and diming you after already getting their huge settlement fees. With that being said, they do what they say they're going to. They settle your accounts at a (mostly) big discount and help you work towards eliminated your debt altogether. I just can't wait to get through these next 3 years.
Hi Devon, we know those extra banking fees can be annoying, but unfortunately they are fees we cannot get around. Thank you for sharing your experience with us, we are excited to be part of your success.
Reviewed Dec. 21, 2023
I’m grateful every day to have found this company. The program information is understandable and complete. I am able to access my information easily and I can make adjustments to my account easily without feeling guilty. Every person I’ve talked to is professional, knowledgeable, and compassionate. With your assistance, Going through our court system was made less stressful and confusing. Thanks to all of you.
Hi Deborah, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Dec. 20, 2023
Initially I was quoted at 4 years to graduate and now it's going to be over 5. At the end a law group was brought in to help and would never call me back and didn't listen to my concerns and my final acct was settled very unsatisfactory. I was so hoping to be done before 5 years.
Hi Cara, we are sorry to hear about your poor experience with out team and legal partners. We understand the stress that comes any account that goes into litigation and the last thing we want to do is add to that stress. An account specialist will be reaching out to address your concerns.
Reviewed Dec. 20, 2023
Credit score has gotten worse, not better in any way. Other than not being harassed by creditors, not sure the benefit of this program. Communication is very hands off once you have someone's money - customer service is awful - different answer depending on who you speak with - very rude people as well.
Hi Kimberly, we understand that watching your credit score de crease can be stressful. Our goal is to help you get out of debt faster and help you save. Our customer service team is available seven days a week to assist you with anything you may need. We are sorry to hear that you have had a poor experience with a team. An account specialist will be reaching out to address your experience.
Reviewed Dec. 19, 2023
Everything was explained well and often! I am very detailed and ask a ton of questions, before I made my decision I had at least 5 separate calls with FDR and never felt pressured or received any kind a push to start before I was comfortable. Any and all questions are answered immediately! I am ALWAYS able to reach a live person and the entire customer experience is beyond anything I could have dreamed!
Patricia, thank you so much for taking the time to share this with us! This makes us so happy to hear as we always want our clients to feel comfortable and well informed. Thank you for choosing us!
Reviewed Dec. 18, 2023
Great customer service. One time for me. Like the response to my question. Will recommend to friends and family. Like the experience and service. Hope to graduate soon and be get free. This experience makes me never go through it again. My wife is happy and so grateful for the opportunity to clear my name with my creditors and hope that they understand the cost of living this year took me over the edge. Hopefully things will be better in the future and I will be better prepared for all things that I need to do in order to stop overcharging, and learning from that. Thank you for all the wonderful people at Freedom for helping me through these trying times. Thank you. Good night night.
Hi James, thank you for your feedback and recommendation! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Dec. 18, 2023
Very good so far. Everyone I have spoken with has been helpful. Emails provide me with the information I need and are extremely helpful. I like the email as how to handle creditor call, what to say and what not to say as sometimes I get frustrated with calls and say the wrong thing. I have done that with spam calls.
Hi Mary, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed Dec. 18, 2023
Updated on 02/29/2024: your way of strategic offers works great for your company but for me the waiting kills me. While we wait the debt or what I owe, keeps adding up. Of what I negotiated for with you now it's from $150 to $200 more. That means that at the time of your negotiation with the company I in the hole for waiting so much. Small debt should be resolved first in order to have less companies to work with at the end and this way saving more money.
Original Review: Well as I have seen it is waiting to negotiate is accumulate more charges and those extra charges are not negotiated only the balance.. It's a great savings but it could be more.. The way I see it the balance that should be negotiated is the first balance not the second that has more charges. The accumulated charges can range to over one dollars more than what your contracted balance was in the beginning.
Hi Edmundo, thank you for your feedback. Our goal is to save you as much as we can and help you pay off your debt settlements faster, than you would, if you paid your creditors directly. We understand it can be discouraging to watch interest accumulate and increase your debt balance, but rest assured that we will only present you with the best settlement offers that we can negotiate for you. Please let us now how we can continue to support you.
Reviewed Dec. 18, 2023
This program has helped me resolve my credit issues in a timely manner, along with helping build back my credit. Very helpful staff and accessible when I needed them. Made it easy for me to understand and set a realistic plan in motion to be attainable. If you're considering a company to help in your financial need please give Freedom a chance. Highly recommend!!
Hi Lorraine, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Dec. 18, 2023
The agents have a thorough knowledge as to how to get me out of debt. The representatives are very courteous and answer all questions with a positive end result for their clients. I would highly recommend Freedom Debt Relief to anyone who is trying to get out of debt. The reps are available during regular business hours Monday Thru Friday. FDR has low fees and the combined accounts a person wants to clean up results in a low monthly payment. This is an excellent choice for anyone.
Hi Charles, it's wonderful to hear that you're finding the entire process with us to be positive and that our staff members have been friendly and supportive. Feeling at ease and having the confidence that your debt is being handled professionally and promptly is our goal!
Reviewed Dec. 17, 2023
I never believed in paying someone to get out of debt. That was until I was over my head credit cards. I couldn't be happier with that the progress that's has been made in 15 months. I would recommend this service product to anyone. I couldn't be happier with my decision.
Hi Kimberly, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Dec. 16, 2023
I really appreciate the attention I’m getting. It makes me feel less afraid knowing everyone I’ve spoken to is very kind and knowledgeable, reassuring. All the emails letting me know what to expect and what I should do it helps so much. This is a very scary time for me but everyone at FDR so far has been wonderful.
Hi Gracie, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Dec. 16, 2023
The process to sign up is fairly easy. There's an associate who will help you every step of the way. This takes the stress out of having to do it alone. There's several options to choose from, so depending on what you can afford monthly you could be completely finished with the program in as little as 24 months. I recommend giving the program a try.
Hi Rhonda, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Dec. 16, 2023
I’ve emailed my person, sent an email through my portal and no one ever gets back to me, I had to go to live chat to get help after 3 attempts to reach someone for help went unanswered. Not a good feeling being I just signed up. I’m not as confident as I was in the beginning.
Hi Valerie, we are sorry to hear that there has been a delay in response time to your requests. Our customer service team is available by phone 7 days a week. An account specialist will be reaching out to address your requests.
Reviewed Dec. 15, 2023
It has been 9 months and still have revolving 3 accounts still need to be settle when I was told that within 6 months all the accounts should be settled and starting to rebuild my credit. It doesn’t seem to be any urgency to get all these accounts taken care of.
Hi Isidore, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to discuss the status of your program.
Reviewed Dec. 15, 2023
Very happy with the settlements and how they moving. The savings is incredible. I am confused about the fees collected monthly. Seems excessive so you really cannot build money to pay creditors. You literally need to make a one deposit periodically to build up funding. I myself do not have extra.
Hi Victoria, thank you for taking the time to share your experience with us. We would be happy to speak with you and thoroughly explain settlement fees with you. Please be on the look out for communication from us.
Reviewed Dec. 15, 2023
I am please with Freedom Debt Relief because they not only help me with keeping me on track, they are helping rebuilding my credit and understanding the value of credit, therefore I would gladly recommend friends and family. I will be graduating in two months and just very happy about it. Thank you freedom debt relief for your encouraging program.
Hi Gloe, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Dec. 15, 2023
They don’t listen or even try to help with an issue. Two problems: 1. I’ve asked in several emails to change the address of my hospital bill. 2. I’ve begged to beg and pay this bill NOW. IT'S RIDICULOUS. It’s MY money. I am looking for another debt solution company.
Hi Barbara, we are sorry to hear that you feel like you are not being heard. An account specialist will be reaching out to address your requests.
Reviewed Dec. 15, 2023
I have been very pleased with the debt relief program. Communication is great. Watching the debts decreasing and paid off has relieved a great deal of stress from my life. Thank you for your courteous service. I will gladly recommend Freedom Debt Relief to others who are seeking help. The Dashboard is extremely helpful and easy to navigate. Any questions I have had has been answered just from reading the information or viewing the videos.
Hi Deborah, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free! We are happy to hear about your progress!
Reviewed Dec. 15, 2023
This program was very helpful and made me less stressed about my debt and guided me towards and through my financial goals. The people were super supportive and friendly and made it easy for me to understand what was happening in the process. The website is easy to read and use and at any time you don’t understand you can email or call them.
Hi Kylie, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Dec. 15, 2023
It was showing my debt amount and the company who I owe 46000.00 to has charged it off so I will have to pay tax on it this year. There was no place to explain my situation and issue with my debt. If they would add to the questions," What is your main reason for contacting us today" and have several people to help with those types of situations.
Hi Christy, thank you for your feedback. An account specialist will be reaching out to address what is happening with your account.
Reviewed Dec. 15, 2023
Updated on 6/27/2024: Easy process. Down to 2 more accounts. Started with 6 last September and will be done by 2027 or sooner. Would refer friends for sure. Only thing I did not like was the pushy people that contacted us about a loan to complete program. They tried to talk over me and would not listen. Very pushy.
Original review: I started the program in September and had my 1st settlement in November, so far Freedom Debt has done exactly what they promised me ..I am very happy so far with the service I am receiving and can not wait for the second settlement and to have all credit card debt paid off and service is great. Anytime I call I have a short wait and someone is helping me.
Hi Randolph, it is great to hear that you have approved your first settlement this early on! Keep up the hard work!
Reviewed Dec. 14, 2023
I told you I didn't want to pay the $331 dollar debt as I never bought anything. They charged me $75.00 to give me a credit card. I refused the card. That $75 ballooned to $331. They are thieves. I told you I don't want to settle old debt. You keep presenting me with 20 year old debt. I would get good jobs and then lose them. Get laid off. Lost 2 cars. I'm 72 years old on social security. NO OLD DEBT.
Hi Frank, thank you for bringing this to our attention. We only have access to debts that are listed on your credit report. An account specialist will be reaching out to address your concerns.
Reviewed Dec. 14, 2023
I still don’t understand why you are still charging $195 for each settlement after each settlement has been reached! It was explained to me that it was for each settlement. Also the website is hard to use. I cannot find what I am looking for most of the time so I go there a lot less often.
Hi Sharon, thank you for your feedback. An account specialist will be reaching out to discuss settlement fees and schedules with you.
Reviewed Dec. 14, 2023
Updated on 08/13/2024: I received 2 letters stating legal action; I shared with account rep at FDR and Customer Service advised not to worry about stated when legal action occurs to call. I tried to contact many times. Rep's name is Bryant at **. I had left over 10 (probably more) voicemail messages and not a single call back. I AM VERY DISAPPOINTED! Discover with over a 7K Balance!! Can I please get a call back?!?? My cell is ** or my direct line at work is **. Thank you!
Original: My representative's name is Bryant and he is very knowledgeable about the process; I'm very pleased that he is taking care of this for me! He is also very kind to me in telling me how to submit the documentation. I just can't thank him enough, what a rep you have in him. KUDO'S to Bryant! I can't thank him enough!
Amy, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Dec. 14, 2023
I don't usually write recommendations or reviews, but I had to this time. Not only was it easy, the staff was friendly and willing to explain and help along the way. Great experience. Would definitely recommend to a friend.
Hi Mary, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Dec. 14, 2023
It’s a nice experience with Freedom. They have settled two of my cards within two months. I’m fully satisfied with the service. I hope all my cards will be settled soon. One more thing which I like most is they always keep you updated on your account, in the end I must say that, I did not do any mistake to choose Freedom Debt Relief.
Hi Devinder, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Dec. 14, 2023
Very happy with the communication and progress status. Affordable peace of mind and I would definitely have recommended this service to friends and family looking to reconcile their debts. I can't wait to be fully free of any debts occurred in these uncertain times. I am so happy to have come across this service in my time of need and am dedicated to closing all outstanding accounts.
Hi Shandell, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Dec. 14, 2023
I will first start out by saying that I am pleased with the progress and it was a little scary at first as my credit score dropped tremendously. With time and patience with Freedom the program is actually helping me pay off old debts. I have been with the program for a little over a year and I have paid off few debts and my credit score has increased and I am pleased with the progress. The only mishaps is if you don’t have your credit report in front of you when they send over approval for negotiations it’s hard to determined if the account belongs to you or not when the creditors hassle the account. Just think they need to be able to provide more details when it comes to that. But overall it is a great program!
Hi Gina, we are so grateful for your feedback about our company, work, and your progress! Thank you for sharing your success with us!
Reviewed Dec. 14, 2023
It’s a blessing to have you guys find a settlement for me and my future with these debts! Thank you so much FDR, with the plans I have for this debt consolidation to come to past is a blessing in itself. Thank you so much Freedom Debt Relief.
Hi Denzel, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Dec. 14, 2023
I have had and are presently having great experience with FDR (Freedom Debt Relief). I am so thankful that this program is available to help people who need it. Thank you so much and please keep up the good work that you and all employees at FDR are doing. Without you I'm not sure where I would be financially. You have literally kept me from Bankruptcy. God Bless you all.
Hi Tina, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Dec. 14, 2023
It looks dark at the very beginning, but turns out brighter than it was before. I would truly recommend for anyone fighting credit card debt. Excellent customer service, and always available throughout your journey. Cheaper monthly payments than your credit card payments, with ending results. You can actually see more of your money while your debt is being resolved. Glad I found them when I did.
Hi Warren, we are happy to hear that you are please with your savings. It is exciting to hear that your monthly payments have allowed you to have extra money in your day to day life. Keep up the hard work and thank you for committing to your program!
Reviewed Dec. 14, 2023
As a customer, I’m given the opportunity to recognize each of the process, which FDR has provided about my situation. And engage whatever I must do as the customer to ask and proceed each step to be encouraged and be debt free. Eventually, every process, allows me to question and get vital feedback from FDR.
Hi Giovanni, we are happy to hear that you are comfortable with our processes and comfortable with asking us questions when something isn't clear. Rest assured we are here to help whenever you need it !
Reviewed Dec. 14, 2023
Freedom Debt Relief is awesome. I was finally able to take some stress away with their help. They were very clear with every step and any time I've had a question, they will answer it as soon as they can. Even though I have never met them, I feel like they're beside me every step of the way.
Hi Julianna, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Dec. 14, 2023
The fact that I have been under plenty of financial stress and trying to be afloat and knowing that FDR has been there for me before and at present moment is what makes me feel grateful with God. Thank you so much go being there for me when I thought I was going to fall deep in more debt. This life does not have valence BUT I thank first JEHOVAH and then FDR that it is helping me to get there.
Hi Silvia, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Reviewed Dec. 14, 2023
I am so very pleased with this company. When I first spoke to someone about the program I was amazed at how willing he was to help me. Took his time to make sure I understood everything involved. So far I have had a great experience with Freedom. I am very happy I decided to let them help me.
Hi Edwina, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Dec. 14, 2023
Even though I have not yet get the settlement, I have confidence that I will be able to pay my debt in less time. Also I will be less stressed about keeping up with my payments. And at the end I will be also good with my credit record. I highly recommend the debt relief program.
Hi Cipriana, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Thank you for trusting us, we look forward to your success.
Reviewed Dec. 13, 2023
They've always been very knowledgeable, and polite. If I had a question, it was quick to resolve my question. They said it was gonna take the better part of four years, which it did. It's just about done now. But I'm not much for this client dashboard. I'm an old man and on disability. I'm not good on tablets or computers. Freedom Debt Relief has worked with me very nicely and they've helped me a great deal. They saved me some money.
One thing about Freedom Debt Relief was that once they took over from you, you were shielded from people calling you about money all the time. They handle it. There were two accounts that bothered to call me and I told them, “I suggest talk to Freedom Debt Relief. I'm trying to work something out with all you people as opposed to just taking off and you're not getting nothing. So don't bother me no more.” So it was very nice.
I was into the program before COVID started and they were willing to work with me. They were willing to work with me on the quoted monthly deduction for the program and cut that down when things got really tough. I've always admired them for that. They didn't wanna tack on extra fees in it, and they still said 48 months and, "We'll just work with you. That's all we can all do." So that was an A-plus for Freedom Debt Relief.
Timothy, thank you for sharing your experience with us. We appreciate your feedback about our dashboard and we understand its not for everyone. We are very excited to see you graduate soon! CONGRATULATIONS ON ALL OF YOUR PROGRESS!
Reviewed Dec. 13, 2023
I am working with Freedom Debt Relief and my experience has been very good. They were all very understanding and explained the program very well. I'm almost complete with the program.
Hi Mike, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Dec. 13, 2023
Whoever I talked with the last time to remove a payment that I scheduled by to cover a missed payment but I wasn’t going to make the payment really didn’t listen to what I was trying to say so finally after talking for 10 minutes she finally did what I asked her to do.
Hi Kimberly, we are sorry to hear about the confusion. We are happy to hear that we have been able to process your request properly. An account specialist will be reaching out to ensure that you have no further questions.
Reviewed Dec. 13, 2023
Really good program, customer service is always there for you! Staff is really prepared for any questions you have. It is a good relief that someone else is helping you with your financial debts, walking through debt free. At first, I was scared that this program will not help me at all, but they demonstrate me that with patience you can achieve your goals! I tremendously recommend FDR.
Hi Josue, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Keep up the great work!
Reviewed Dec. 13, 2023
I would definitely run away from this company. I used to the settle debt that I could have settled myself for a lot less. When you call in you get a different story (the main one being, give it 30 more days). I graduated their program and paid everything early. Here I am a year later, and American Express still has a balance, and still has a judgment against me.
I contacted American Express and they had no recollection of a settlement and said yes, the judgment was still there. After contacting Freedom, more than once, and getting different stories EVERY time. I finally got ahold of someone to help. guess what their answer was? you have to send them info. After paying them thousands of dollars, not only did they drop the ball, I am the one having to fix it. My credit has been dinged every month for almost a year, waiting on them. To sum it up, read their reviews, settle your accounts yourself, save yourself frustration and most of all MONEY!! They can say, "Let me research what happened" but the facts are facts, they took lots of money from me and didn't finish their job.
Hi Ben, we are sorry to hear that this is happening with AMEX. It is never our intention to make our clients feel like they would have been better off on their own. We understand your frustration, an account specialist will be reaching out to address this account.
Reviewed Dec. 13, 2023
Done with one of two needed to get the second one restructured. Just need the second loan restructured because the first one has done. Once the second one is restructured I will feel much better and I can relax a little once the pressure is gone. So I'm waiting on the email that says the second loan has been restructured.
Hi Terry, congrats on your first settlement! We are excited to see your progress and cannot wait to see you succeed! Thank you for trusting us in this journey!
Reviewed Dec. 13, 2023
I highly recommend this company. They are doing great in helping me with all the debt that I have. My payment to them monthly is a fair amount and I have never been pushed to increase my payment amount. If you are in serious debt and need to get out from under I definitely encourage you to get with Freedom Debt Relief because they are always there for you.
Hi Carolyne, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Dec. 13, 2023
Good process. Rep took info and started working on the process. Grateful for the help. Thank you for your help through this process. I look forward to celebrate by the end of this. During tough times it's great to know there are options to help us online. I have been searching for a reputable company.
Hi Stacy, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Dec. 12, 2023
This company provides good information on the whole process and does a great job keeping you informed as you move through one stage of the program to the next. I already have my be debt in the process of being paid off and looking forward to when the rest of my debts are taken care of.
Hi Clayton, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Dec. 12, 2023
I was very surprised at how quickly my first settlement came. Very easy to follow this program. My advisor was very clear about how everything works. A huge amount of stress has been taken off of my shoulders because of this program. If you are considering this program, go ahead with it! You will not be disappointed.
Hi Carmen, congratulations on your first settlement! We are excited to see your savings and outcome! Please let us know how we can continue to support you!
Reviewed Dec. 12, 2023
So far everything is going ok, but I been having a lot call from credit cards everyday. I wonder when you at least start communicated to credit card companies before going to collection. I wonder if I answer the call from credit cards or collectors and talk to them they need communicate with you guys, let me know if that will be the correct approach.
Hi Jose, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress. We encourage you to use the available resources in your dashboard to guide you through these calls. Please let us know how we can continue to support you.
Reviewed Dec. 12, 2023
So far things have gone smoothly and quicker than I thought. I’m less stressed since Freedom Debt Relief started taking control of my debt. They were very nice and easy to talk to. They are doing what they said they would and I appreciate them very much. I would definitely recommend them because they are true to their word. Thank you.
Hi Lori, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Dec. 11, 2023
Having FDR working on helping me erase my debts has given me much peace of mind. Trying to tackle paying off your debts on your own gets quite confusing and difficult. The ease of just making one payment takes a lot of stress off your mind.. I'm quite happy I found FDR.
Hi Deswin, we are very happy to hear that we were able to provide you with a solution that best fits your hardship. Thank you for allowing us the opportunity to guide you through this journey!
Reviewed Dec. 11, 2023
I felt with Gregory, he was very helpful at the start. He told me to text him at the number he gave me if I had any questions. I have done so a few times but have yet to hear from him! Would like a little better correspondence between my representative and me! I have done everything that is required by them up to this point.
Hi David, thank you for sharing your experience with us. Your best bet is always to reach out to our customer service team to receive quick and efficient service. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Dec. 11, 2023
When I started the program I was very skeptical about doing it. Mainly because I everything I had to do to ensure that this program would work like they told me. It will make you very anxious waiting on that first settlement but once you hit the first you will get a relief like a weight was lifted off of you, after that it's all downhill from there.
Hi Justin, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Dec. 11, 2023
Updated on 02/28/2024: I’m happy with my experience. They keep you informed every step of the process. I’m amazed at the results and how fast they are getting my debt resolved. They email you or text you with each step they’re at. It seems that they are ahead of the timeline that they originally gave me when I first started with them.
Original Review: They contact you and let you know what's going on. They let you know when they have made an agreement with your creditors and how much the pay off was. They really save you money on your debt. I'm very happy that I contacted them. I would recommend others that have high amounts of debt to contact them. They don't hassle you they just keep you motivated. All I have to do is stay consistent with my deposit every month and they door the rest. It's really given me a peace of mind.
Hi Sharon, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Dec. 11, 2023
FDR has given me so much peace of mind and hope that things will get better for me, thank you for the road map to get out of the wilderness I had been trying to get out on my own, which at many times I felt it as lost in a maze. Once again Thank you for the amazing job on your negotiations and settlements done in my behalf.
Hi Cecilia, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Dec. 11, 2023
The rep explained it very well when we went through the program. The only thing I'm concerned about is, after that, that was about the only thing I ever heard. I never got periodic contact to let me know what the status was. Plus, I took one month more than I should have. I'm finished with it as far as I know. Other than the extra payment they took and not having any contact with them, it's shoddy.
Hi Michael, thank you for sharing this feedback with us. The best way to keep yourself updated with your program is by logging into your dashboard or reaching out to our customer service team. Unfortunately, we do not have an individual point of contact per client, but we have customer service representatives available 7 days a week. An account specialist will be reaching out to address your concerns about the length of your program.
Reviewed Dec. 11, 2023
My representative was knowledgeable about the program and offered options to help me make a good decision for consolidating my debt and worked with me on monthly payments that fit within my budget and gave me the estimated time frame for completing my program.
Hi Martha, we are happy to hear that you have a thorough understanding of your program and how we will be assisting you. Please let us know how we can continue to support you!
Reviewed Dec. 10, 2023
We're doing the debt relief. But I'm having trouble with Freedom right now. They don't let me speak beyond a clerk or whatever they call those people that answer the phones. There's no customer support at all from the management level. But from the people that answer the phones, they've been fine. They can only go so far though. When I request to speak to a supervisor, that never happens. As far as dealing with the payments, I didn't see any issues there. As far as negotiating the payment, it was a lot of my input. The problem arose down the road when I had questions about the allocation of funds.
Hi Michael, we are sorry to hear that our customer service team has not been able to provide you with the answers you are seeking. This feedback is important to us. An account specialist will be reaching out to address your questions and program status. Thank you for bringing this to our attention.
Reviewed Dec. 10, 2023
Adam was very informative and made sure I understood this process. He guided me through the dashboard and answered all questions. He thoroughly explained the negotiation process. He was very polite and professional. I found that Freedom Debt Relief was rated number one in Forbes and Consumer Reports before selecting FDR.
Hi Diane, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free! Please let us know how we can continue to support you!
Reviewed Dec. 10, 2023
Every associate I have spoken to since enrolling in the program has been professional, friendly, and non judgemental. Your company customer is great! I would definitely refer anyone in a situation as mine to Freedom Debt Relief.
Hi Dorie, it's great to hear that you have a positive outlook and experience with us so far. Professionalism, honesty, and genuine concern are certainly important factors when dealing with debt relief services. Thank you for choosing us!
Reviewed Dec. 10, 2023
My experience has been smooth thus far. Reps easy to talk with and knowledgeable. I look forward to continuing the journey with FDR and returning to my financial freedom goals. Working with them, they understood the importance of second chances or extenuating circumstances. Sometimes things happen beyond your control and you are looked upon negatively. Health can sometimes lead to failure to make decisions and payments, but you should not be penalized for this. FDR allows you to regain control and take back control.
Hi Tabitha, we are happy to hear that you found a second chance in finding financial freedom with us. We are honored to guide you in this journey, rest assured we will be with you every step of the way!
Reviewed Dec. 9, 2023
Removing the stress and frustration of the mounting interest on my cards has been incredible. Knowing I am going to pay off my debt and have a chance to move on with my life is a feeling that I didn't think was possible. I am grateful I found Freedom Debt Relief.
Hi Joseph, thank you for sharing your experience with us. We are happy to hear that we have been able to provide you with the guidance you needed!
Reviewed Dec. 8, 2023
Professional, engaging, supportive representatives. Clear, precise and detailed responses to various inquiries about the program organization. Easy assistance in modifying plan deduction as well as immediate calculation regarding change in graduation date due to plan deduction increase. Consistently available to address client concerns. Lastly, Freedom intervention and negotiation were unexpectedly prompt regarding my largest creditor.
Hi John, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Thank you for trusting us!
Reviewed Dec. 8, 2023
Very excellent customer service. I was concerned with my account being with Figure being tied to my mortgage being a home equity loan but customer service researched and reported it is a unsecure loan to allow me to include this in my FDR account. I initially checked on a loan and customer service assisted me with different options to make the best choice to meet my needs.
Hi David, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Dec. 7, 2023
Very satisfied with everything they did for me. I was literally drowning in debt from the loss of income. I know feel all the weight is off of my shoulders and can be happy again. Debt is depressing. Call them for instant relief, you won't be sorry. They can help!
Hi Amanda, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Dec. 7, 2023
I couldn’t ask for better as far as debt relief goes through FDR. They have helped me out tremendously and I’m hoping to get rid of my overall debt. I was drowning in debt before FDR came into my life with their program. I am able to afford a monthly rate.
Hi Jay, we know how stressful debt can be so we are so thankful that we were able to be there for you - thank you for choosing us!
Reviewed Dec. 7, 2023
Would recommend this service to a friend. I'm very satisfied with the results that I have seen. Was struggling with bills and they are helping us out. So glad I contacted the Freedom Debt Relief about our finances. Thank you very much. Would like to thank Thomas ** and Anthony for being so kind to us.
Hi Christine, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Dec. 7, 2023
I was given incorrect information twice from the same customer service rep. I was told that creditor negotiations would start after the first deposit into my acct, but actually, this does not happen until 'enough money' is built up in my acct. Please make sure the reps are giving potential customers correct information. Thank you.
Hi Dana, thank you for your feedback. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.
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