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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews

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    Page 22 Reviews 2925 - 3075
    Verified purchase
    Staff

    Reviewed May 6, 2024

    Thanks for your help with resolving debt. I do appreciate it. Freedom Debt Relief is a great place for help. I couldn’t be more appreciative. They work with me and my creditors to help get me back on track. I will definitely pass them on to my friends and family. Thanks again!! Job well done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amy, thank you so much for your kind words and feedback! We're thrilled to hear that you appreciate the help and support you've received from us. Our team is dedicated to working with clients and creditors to find effective solutions and get you back on track toward financial freedom. We truly value your recommendation to friends and family. Word-of-mouth referrals mean a lot to us and reflect the trust and satisfaction of our clients.

    Verified purchase
    PriceStaffBillingRates

    Reviewed May 6, 2024

    I'm about 8 months into the program and so far so good. The team is greatly reducing my total debt owed by negotiating with my creditors, my balances are not increasing due to interest, and my monthly payments are much more affordable. The key is to stick with it and keep making regular payments to the dedicated account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Scott! We're thrilled to hear that you're seeing positive results and progress in our program. It's great to know that our team's negotiations are reducing your total debt and preventing balances from increasing due to interest. Consistency is key in achieving success with our program, and we appreciate your commitment to making regular payments to your dedicated account. Thank you for choosing us!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 6, 2024

    I would recommend for anybody who wants to get out of debt. Always lots of help understanding how FDR works. They always answer the phone promptly with a friendly voice, and give me a detailed answer to my questions. Really has helped get me out of my credit card debt. I’m so relieved. No more collection phone calls.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Elizabeth, thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with us and how your program has helped you on your journey to becoming debt-free. It's wonderful to hear that you are feeling relieved and no longer receiving collection calls. Helping our clients achieve financial freedom and peace of mind is our ultimate goal.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed May 6, 2024

    I've only just started working with Freedom, so far everything is going well. My debt plan is in place and working smoothly. They are working in my favor and I do appreciate it. Thanks to everyone working on my behalf. I have no problem getting a quick response whenever I reach out to them. If there's something I'm not sure after talking with them I feel relieved. I would recommend Freedom. I'm satisfied.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Valerie, thank you so much for sharing your experience with us! We're thrilled to hear that your debt plan is off to a smooth start and that you're satisfied with the service you've received so far. Our team is dedicated to working in your best interest and providing you with the support you need to achieve financial freedom.

    Verified purchase
    Customer ServiceTechStaffBilling

    Reviewed May 6, 2024

    David ** was very knowledgeable and understanding to my financial issues and am grateful to him for showing that he cared about me. Not just getting me to sign up. When a person is in debt I know that I'm the responsible party but when some companies just take you on they act like, "Just give us the money payment," and then you don't hear from them. With Freedom you get a client portal which shows you all of your company's actions step by step. Which is awesome. I believe this will benefit me to get back on track with my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Barbara! We're delighted to hear that David provided you with knowledgeable and compassionate support during this challenging time. We genuinely care about our clients and their financial well-being, and we're thrilled that you felt valued and understood.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 6, 2024

    I am very happy with the help Freedom Debt Relief has given me. My credit has gone up from 500 to 600. Customer service is excellent. Your dashboard is supper easy. None complicated. Not like the others. I am truly happy I choose freedom debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Miguel! We are thrilled to hear about your progress and that you are happy with our resources. It's wonderful to know that your credit score has improved and that you find our customer service excellent. Keep up the great work!

    Contract & TermsPricePunctuality & SpeedStaffBillingRates

    Reviewed May 6, 2024

    I had less than $15,000 in debt. I was not late in payments, I was struggling to make minimum payments due to the fact I was going through divorce. The representative did not explain the program thoroughly. I stop making payments and my credit score went down 100 points. This company was not contacting the creditors neither were they settling the accounts at a faster level and were also settling accounts for a higher price. The money you are paying the majority goes to the company in itself and not to pay your debt. I made a huge mistake going with this company. They will not advocate for you. I have made arrangements with my creditors and negotiate debts myself and paying them. They sent me an $0.85 check. Please understand what you’re doing before going forward.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karla, we're sorry to hear about your experience and apologize for any confusion or frustration caused during your time with us. We understand that going through a divorce can be incredibly challenging, and we regret if our program did not meet your expectations. We hope you are able to find a solution that best fits your goals.

    Verified purchase
    StaffBilling

    Reviewed May 4, 2024

    The girl that helped me was very nice and explained everything so I could understand. She made it very simple and made me feel that she really cared about me and understood what problems I was having with the bills I had let myself get into. I would recommend your company to family members who have gotten their self in trouble.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandra, thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our team member and that she was able to explain everything clearly and with empathy. Providing personalized and caring service is at the heart of what we do, and we're glad we could assist you during this challenging time.

    Verified purchase
    CoveragePriceRefunds & PayoutsMaintenanceStaffBilling

    Reviewed May 4, 2024

    Very happy to hear about Freedom Debit relief program. Everyone that help me and I have spoken to was very nice and very easy to understand the program and they help me so much. I can breathe again. They have took my heavy load off my shoulders and able to pay my important bills and that’s only my house bills, water and light and insurance. Now I have a little more money to be able to fix my home and buy a lot more groceries for my family. I’m so blessed to hear about Freedom Debit Relief. I’m so grateful and happy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marilyn, we are truly delighted to hear about the positive impact our program has had on your life! It's incredibly rewarding to know that we've been able to help lighten your financial burden and provide you with much-needed relief. Your kind words mean a lot to us, and we're grateful for the opportunity to assist you in achieving financial freedom!

    Verified purchase
    Billing

    Reviewed May 3, 2024

    Before FDR I had a credit score of 620. No missed payments. Chris told me stop paying on everything enrolled in FDR, so I did. Now my credit score is around 450. Chris told me most people’s credit goes back up within 6 months and mine has, just recently because I talked to creditors. Pulled accounts out of FDR. How dumb am I, it sounds too good to be true and it is. There is so much more to my story and what FDR did to my life and my family but I’m not going to waste any more time with FDR. Maybe someone else would want to hear me!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kevin, we are sorry to hear that you feel this way about our program. It is never our intention to make our clients feel this way. We are transparent about the negative credit impact our program process can cause. It looks like one of our experienced account specialist has already reached out to you to address your concerns. We will be reaching out to you to further assist with any other questions you may have.

    Verified purchase
    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed May 3, 2024

    Customer service is very courtesy, friendly and helpful. Every time I call no problems at all, my questions are answered very professionally, very satisfied with customer service. I enjoy the app. It is very helpful and useful when there is issues I always get emails. I’m so glad for that too. It lets me know what’s going on at all times very easy to work with. I also enjoyed looking at videos on how to approach collectors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Javier, thank you so much for your wonderful feedback! We're delighted to hear that you've had such positive interactions with our customer service team. Providing excellent service and support is our top priority, and we're thrilled that your questions are always handled professionally.

    Verified purchase
    Online & App

    Reviewed May 3, 2024

    I am a new customer but so far I am super impressed with FDR's performance!!! My first settlement was within a couple of weeks and their website is awesome - I can always see where I am at in my program. I had gone with another company months ago and they were horrible. FDR has renewed my faith in these companies.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bradley, we're thrilled to hear about your positive experience so far! Thank you for choosing FDR and giving us the opportunity to assist you on your journey towards financial freedom. It's great to know that you've already seen results with your first settlement and that our website is providing the transparency you deserve.

    Verified purchase

    Reviewed May 3, 2024

    Don't know the entire experience yet but I hope it is very rewarding experience and I can finally get out of debt and learn from this hoping not to make the same mistakes as I did. I'm hoping to be out of debt in 6 years or less which will be good.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Curtis, thank you for sharing your thoughts with us! We're glad to hear that you're looking forward to a rewarding experience. Our goal is to support you every step of the way towards financial freedom. If you have any questions or need assistance, please don't hesitate to reach out.

    Verified purchase
    StaffBillingTransparencyCommunication

    Reviewed May 3, 2024

    FDR offered a service and did just that, Helped negotiate my credit card debt. They definitely kept me in the loop when it was time to offer a settlement. I appreciate their transparency and that they were there every step of the way, I was then offered another program after my timely payments that will help me to further pay off my debt even faster.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kena, thank you so much for sharing your experience with us! We're thrilled to hear that our debt negotiation service helped you navigate your credit card debt successfully. Thank you for choosing us!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 2, 2024

    I have had a wonderful experience with Freedom. The communication has been wonderful. I would recommend your services to anyone. I look forward to finally being debt free. This program has helped relieve my stress and anxiety over being in debt. Thank you for your continued support as I achieve my goal of financial stability.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Edna, thank you so much for sharing your experience with us! We're thrilled to hear that you've had a wonderful journey with us and that our communication has been helpful throughout the process. It's fantastic to know that our program has helped alleviate your stress and anxiety surrounding debt. We're committed to supporting you every step of the way as you work towards achieving your goal of financial stability and becoming debt-free, please let us know how we can continue to support you.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 2, 2024

    My customer rep is outstanding! There are a few things I still don't fully understand, but she is just an email away with the answer! So this is an amazing experience! I would highly recommend this to everyone who needs help! Everything is easily explained and made simple to understand! 9/10!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Walter! We're thrilled to hear that your customer representative has been outstanding in assisting you and providing answers to your questions promptly. Clear communication and support are key priorities for us. We're here to ensure that you fully understand the process and feel confident every step of the way towards achieving your financial goals.

    Verified purchase
    Staff

    Reviewed May 2, 2024

    I would totally recommend this program to a friend, they help you a lot. This also help you save money and get out of debt. The person who helped me is very friendly and very knowledgeable about the program. They also care about you and will try to help the best way they can. So if I have a friend that needs help with their debt, I would totally give them that agents number that helped me with this program

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words and for recommending our program, Mark! We're thrilled to hear about your positive experience and that our team member was able to assist you effectively. If you have any friends or family who could benefit from our services, please don't hesitate to refer them to us, we would be more than happy to assist them.

    Verified purchase
    Staff

    Reviewed May 2, 2024

    FDR is absolutely the best. I don't regret my decision on taking them on in helping me with my finances. However, it's a long process but I know it will pay off at the end. And even though my credit score has dropped it will soon change. I appreciate all their help and all their support. It help me save money to help my family and friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Nadia, thank you so much for your kind words and for choosing Freedom Debt Relief to help with your finances! We're thrilled to hear that you consider us the best and that you're confident the process will pay off in the end. Thank you for choosing us!

    Verified purchase
    Staff

    Reviewed May 2, 2024

    After apply to several companies and being denied several times Freedom helped me and accepted me!!! It’s a relief to know that a company trust me and is gonna help me get out of debt! Now I can finally get out of debt and be able to pay all my debt! I can’t thank enough freedom for helping me and giving me peace of mind! Thank you freedom!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Camila, thank you so much for sharing your experience! We're thrilled that we were able to provide you with the help and trust you needed to move forward with your journey towards financial freedom. We understand how challenging it can be to navigate multiple denials and we're grateful for the opportunity to assist you in achieving your goals. Your determination and our support will help you make significant progress towards paying off your debts.

    Verified purchase
    StaffBilling

    Reviewed May 2, 2024

    Friendly and helpful people, always could answer any questions that I had or help with concerns that came up. Would recommend this company to anyone who is struggling like I was with too much credit card debt. Overall a great experience and is helping me to get out of debt a lot faster than I ever could by myself.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stacey, thank you for sharing your experience with us! We're thrilled to hear that you found our team friendly, helpful, and responsive to your questions and concerns. Please let us know how we can continue to support you!

    Verified purchase
    Staff

    Reviewed May 2, 2024

    I am so glad that I was able to get help and find solution for managing with my debt. The staffs are super friendly, professional, understanding, and very supportive throughout the entire process. I would highly recommend to anyone reaching out to them so that they can assist you to consolidate all your debts and be debt-free faster than you think.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kevin, thank you for sharing your experience with us! We're thrilled to hear that you found the help and solutions you needed to manage your debt effectively. We appreciate your recommendation to others who may benefit from our services. Helping clients become debt-free is our goal, and we're grateful for the opportunity to assist.

    Verified purchase

    Reviewed May 2, 2024

    Freedom Debt relief gave me relief and the tools needed to get out of debt and change my spending habits. I’m incredibly grateful and look forward to living a debt free life. I would recommend this to friends and family that are going through similar financial habits. Thank you for everything!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Adam, thank you so much for sharing your experience! We're thrilled to hear that we have provided you with relief and the tools necessary to make positive changes in your financial habits. It's wonderful to know that you're on the path to living a debt-free life, and we're grateful for the opportunity to support you along this journey.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 2, 2024

    Thank you very much for your assistance with my debt. Freedom Debt Relief helped me tremendously. They were kind, and considerate. Answered all the questions I had. Gave me all the information and explained everything in terms I understood. If you need assistance, Freedom Debt Relief is the firm to call. Thank you Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Fina, thank you for taking the time to share your experience! We're delighted to hear that we were able to provide you with tremendous assistance and that our team was kind, considerate, and helpful throughout the process.

    Verified purchase
    Refunds & PayoutsStaffBillingTransparency

    Reviewed May 2, 2024

    Updated on 01/28/2025: They are getting the job done! I am excited to see my debts going away, and happy to think that I will soon Not be thinking about all the money I owed everyone, Thank you and keep up the good work and letting me know what's going on with my different cards and accounts.

    Original Review: I appreciate that I could understand everything real well, I always paid my bills and didn't want anyone knocking at my door I really should have done this a lot sooner. I will tell my friends and family about how well this went for me. I really did not want to declare bankruptcy or refinance to only continue to struggle.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Richard! We're so pleased to hear that our program has provided you with a clear understanding and a sense of relief. We're glad you made the decision to take control of your debt and that our program has been successful for you.

    Verified purchase
    StaffBillingEase of Use

    Reviewed May 2, 2024

    Excellent program! Although I have just started this program, it feel like a weight has been lifted. Easy to use, I can have payments automatically deducted from my checking account, and statements every step of the way to help keep me on track. They also provide informative videos on a variety of topics. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Sharon! We're thrilled to hear that you're already feeling a sense of relief and that our program has helped lift a weight off your shoulders. We're glad that you find our automatic payment option and regular statements helpful in staying on track towards your financial goals. Our informative videos are designed to provide additional support and education along your journey. If there's ever anything else we can assist you with or if you have questions about any of our resources, please feel free to reach out.

    Verified purchase
    StaffLoan ProcessHonesty & Transparency

    Reviewed May 2, 2024

    They were open and honest with how Freedom Debt Relief could help me and so I signed up with them. They told me that they could make a better deal than who I was signed up with already. I was just looking for a loan but they did have a better deal so I went with them instead.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Patricia! We're glad that you found our approach to be open and honest regarding how we could assist you with your financial situation. At Freedom Debt Relief, we strive to provide personalized solutions that truly benefit our clients. We're pleased that we could offer you a better option than your initial plan of seeking a loan. If you have any questions or need further assistance as we work towards your financial goals together, please feel free to reach out.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 2, 2024

    Helped me get out of debt. They were right there when my debt harassed me. They worked our deal to low what owe. Nice to know someone got your back. Did in good timely manner. I would recommend them to someone to help take stress off from you. Quick to have sign get going and quick to get done. They do most of the work so don't.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Nancy! We're thrilled to hear that our team was able to provide you with support and relief from your debt efficiently. Keep up the great work and thank you for recommending our team!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2024

    Would've have taken years to pay off debts, quicker this way, got have patience through process, customer service is good, always helpful, this will be a relief, when done paying off debts. Learn to budget better and manage finances better, also be able to save for future and living expenses, to feel better with a peace of mind that your finances handle responsible for future retirement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Virginia, thank you for sharing your experience with us! We're delighted to hear that our program is helping you expedite your debt payoff and providing you with a sense of relief. Learning to budget and manage finances more effectively is key to long-term financial stability, and we're glad to be part of your journey toward achieving that goal.

    Verified purchase
    Staff

    Reviewed May 1, 2024

    Great experience with Freedom Debt Relief. Very friendly people. Explain to me how it works. I'm thankful and appreciate all the help I've gotten so far.. I would not have gotten this far without the help of freedom relief.. This is such a blessing. Thank you for all you do. I will definitely tell my friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Vickie, thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you had a great experience with us and that our team was able to assist you effectively. Keep up the great work!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2024

    They are great to work with and they are helping me get out of debt!!! If you need someone to help you become debt free give Freedom Debt Relief a call! I am so glad that they are so helpful when you need help! Give them a call and let them help you become debt free!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Pamela, thank you so much for your kind words and for choosing us to assist you on your journey to becoming debt-free! We're delighted to hear about your positive experience with us. If you ever need further assistance or have any questions along the way, please don't hesitate to reach out.

    Verified purchase

    Reviewed May 1, 2024

    They have been great in getting my debt under control in a timely manner and have found others to add when needed. It has been a pleasure working with them and use them again if I ever get in to this again but am going work hard not to and will tell others about their service and how well they do. They are timely in working with my creditors to resolve my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Douglas, we are delighted to hear about your positive experience with us! Thank you for sharing your journey to debt control and for your kind words about our service. We're committed to helping our clients achieve financial freedom in a timely and effective manner. Thank you for choosing us!

    Verified purchase
    Staff

    Reviewed May 1, 2024

    Very happy with the service. Always on point and diligent with finding best rates/ways to bring customers back to financial stability. Keeping informed of all steps taken with my creditors is also key for me. I rely on the FDR team to fight the big battles for me, and I follow recommendations. I am delighted to be a customer. Thank you for helping me find my way back to financial stability.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Pamela! We are thrilled to hear that you are happy with our service and that we've been able to assist you on your journey towards financial freedom. Let us know how we can continue to support you!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 30, 2024

    I truly appreciate FDR. The Customer service has been 5 star. Very helpful and informative through the whole process. This program has made me feel so relieved and confident. A lot of stress has been lifted off my shoulder. My confidence has been reassured. I Still have a little ways to go but I'm confident in this. I would truly recommend. Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joanne, thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a 5-star experience with our customer service team and that our program has brought you relief and confidence. It's wonderful to know that we've been able to lift some stress off your shoulders. We're here to continue supporting you every step of the way until you reach your financial goals.

    Verified purchase

    Reviewed April 30, 2024

    I realized from the start that this process would take time so patience is definitely needed, but FDR works constantly in the background and results are made in time. These days it's all about instant results but then the debt did not just instantly appear out of thin air either. They have been there the whole time to answer my questions and do the work needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terry, thank you for sharing your experience with us! We understand that managing debt takes time and patience, and we appreciate your trust in our process. Our team is committed to working diligently behind the scenes to achieve results over time. We're here to answer your questions and provide the support you need throughout this journey, please do not hesitate to reach out to us.

    Verified purchase

    Reviewed April 30, 2024

    I have put all my trust in you to make sure everyone is aware of your program. But I got sued. Not happy about that. My debt was not that bad. But I got sued. I am not happy about the stress. I put all my faith in your system.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Seana, we understand how stressful the litigation process can be. We appreciate that you are trusting our process and can assure you our legal partners are working hard to get this resolved as quickly as possible for you. We are here to help every step of the way, please let us know how we can support you during this process.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 30, 2024

    The debt relief process is very easy for anyone. Simple questions and ease of communications with creditors when they call and easy to resolve debts with the debt relief process. Real people on the phone when you call with questions and prompt return calls when necessary. It's painful at first to have to be in a situation like this but it easy when you ask for help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joe, thank you so much for sharing your experience with us! We're delighted to hear that our debt relief process was straightforward and our team was able to assist you promptly and effectively. Please don't hesitate to reach out if you have any further questions or need assistance. We appreciate your trust in us!

    Verified purchase
    Staff

    Reviewed April 30, 2024

    A pleasant and inspiring decision made with this company. Was down and out, but took a chance for help. The best choice I made. I'm very excited with the help from FDR. From the beginning in between and now, my stress level is declining. Explained with thorough details of the ins and outs. Thank you TREMENDOUSLY!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your inspiring journey with us, Felicia! We are thrilled to hear that choosing us has had such a positive impact on your life and that you're feeling excited about the progress.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 30, 2024

    Freedom Debt Relief is doing great on lowering debt. So far so good! There has been great communication throughout the whole process. Freedom Debt Relief makes things simple and easy for you and are always able to assist you in a timely manner. Cannot wait for Financial freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, thank you for sharing your experience with us! We're delighted to hear that our efforts in lowering your debt have been successful so far and that you've appreciated our clear communication and prompt assistance throughout the process. We understand the importance of making the journey towards financial freedom as simple and easy as possible, and we're committed to supporting you every step of the way.

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed April 29, 2024

    Thank you for taking the time to provide me service. I am so glad that I have such a professional person working for me to get my financial situation under control. I hope I am able to accomplish this goal of paying my debt in full. I would like to finish the program and have a freedom debt and a wonderful future with all my family.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mauricio, we are happy to be able to assist you in your journey toward a brighter financial future. Rest assured we will do our best to obtain the best outcome for you across all of your accounts!

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    Refunds & PayoutsStaffBilling

    Reviewed April 29, 2024

    Chris was very pleasant and understanding. I felt relieved when I did this program. It was hard when I had to stop paying my bills. I was making my monthly payments and was not getting anywhere with lowering the bills. I was not even using any of my cards just paying minimum payment. I would recommend this program to friend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us and for recommending our program to others, Chris. We're delighted to hear that Chris provided you with pleasant and understanding assistance, and we understand how relieving it can be to take proactive steps towards managing your debt.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 29, 2024

    Had an excellent experience as long as you can get your monthly payment in the settlements, and then rather speedier than expected. Had $10,000 credit card debt and more than half has been resolved. I get plenty of emails and literature. Explain the process. I was even able to add something else a debt I was aware of later into the program. This was also very helpful.

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    Response from Freedom Debt Relief

    Hi Matthew, it is great to hear that you found us to be the solution that best works for your financial needs. It is our goal to ensure our client feel well informed about our process to ensure that you feel confident in the journey you've embarked in!

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    Punctuality & SpeedStaff

    Reviewed April 29, 2024

    Every question or concern was handled extremely well. I left with the good feeling about the choice I made. My case manager was very helpful in every way. I would recommend Freedom Debt Relief to anybody. I did have one concern about a week later after we signed all the paperwork but that was handled with the utmost care.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robert, thank you so much for sharing your experience with us! We're thrilled to hear that every question and concern was handled well, and that you left with a positive feeling about your decision to choose Freedom Debt Relief.

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    Staff

    Reviewed April 29, 2024

    I would recommend Freedom Debt Relief to anyone & everyone. They have helped me tremendously. If you need help with your bad debt, old debt or even new debt - they can help. They can help get your score where it needs to be. If you are trying to buy a house or car or any other big purchase Freedom Debt Relief can help you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your glowing recommendation and for sharing your positive experience with us! We are thrilled to hear that our services have made a tremendous difference for you and that you would recommend us to anyone seeking assistance with their debt challenges.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 29, 2024

    Hello - I contacted your customer service and very rude woman representative answer my call. She was very raw and was talking over me. Now, if your associate are working remotely or don’t have time to dedicate to the clients I for sure will not refer anybody to work with FDR and can’t wait to finish working with you because I’m not having a good experience. The training manager should train the associate how to deal with client and teach them some manners.

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    Response from Freedom Debt Relief

    Guiseppina, thank you for bringing this to our attention. We apologize for your poor experience, this behavior does not reflect the level of service and professionalism we aim to provide. An account specialist will be reaching out to you to address your questions and interaction.

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    StaffTransparency

    Reviewed April 29, 2024

    Have been very helpful. They update you on everything that is going on with your accounts and take care of each one. Very easy to deal with and happy because i have seen improvement with my credit score. They answer all your questions and are there for you whenever you need them. Happy I made my decision to contact them and start paying of my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gerardo, thank you so much for taking the time to share your experience with us! We are thrilled to hear that you have found our services helpful and that you're seeing improvement in your credit score.

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    Customer ServiceBilling

    Reviewed April 29, 2024

    With a lower total of bills to pay now, life is so much easier! Thank you, Freedom Debt Relief! And after ten months, my phone has stopped ringing all day with credit card companies calling to try to collect payment. I'm really looking forward to my graduation date coming up!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Judith, thank you so much for sharing your experience and the positive impact that we have had on your life! We're thrilled to hear that with our help, you now have a lower total of bills to manage, making life much easier for you.

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    Customer ServiceStaffBilling

    Reviewed April 29, 2024

    This had been an amazing opportunity to get to work with Freedom Debt Relief.. I had fallen into hard times and some health issues so bills had added up. Plus not being able to work much. Income was low. They have relieved a lot of my stress as well. It's extremely helpful that they handle the calls and communication with any of the collectors. That alone gets stressful dealing with alone. Also finding the time to talk to and negotiate with the different places can take a lot of time and patience and they take care of all of it.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Trisa! We're grateful for the opportunity to assist you during challenging times, and we're thrilled to hear that we have helped alleviate stress and provide support throughout your journey. Let us know how we can continue to support you!

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    Customer Service

    Reviewed April 29, 2024

    When I call the response is immediate. A summons from the court arrived unexpectedly. I called FDR to discuss the summons. When I showed up at court the bank had evidently been contacted and was satisfied. We thought you needed more time to address our needs. You guys are great. Thank you FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Karen, we are happy to hear about how quickly your legal account was taken care of. We appreciate your feedback, keep up the great work!

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    Customer ServiceRefunds & Payouts

    Reviewed April 28, 2024

    Why pay for legal representation when a creditor files suit and not one defense from start to finish. Saved nothing. Called to find out the status and was told my account was suspended but acknowledged I had changed bank accounts and called it in. Blaming me for their failure to take deposits. Cannot get a straight answer as to what was paid off, what is remaining. There's plenty of money in the account but no one seems to know what it is for and when but last call when changed bank account was told to expect a settlement call. Never received a call and when I called in to find out account was suspended but no one ever called to advise of the problem. This is going on 5 years and they failed to deliver on the written promises made when signing up.

    The account that went through the entire legal process with no defense had to be paid in full. There was an offer to settle this account from the creditor that I forwarded that would have settled the account for 50% of the balance and somehow wound up owing the entire amount. Who's on first, what's on second and the game ends with I don't know on third.

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    Response from Freedom Debt Relief

    Hi Tom, thank you for bringing this to our attention. It seems like there is a lot to discuss. An account specialist will be reaching out to address your questions.

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    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed April 27, 2024

    We have been nothing but lied to from the very beginning from the man that "set us up", and now not only can I not afford my bills, I'm begging others for food and gas!! Real terrific for a retired man on a limited budget as it is. Anytime I call I get more run arounds then you'd believe and no help whatsoever. Bankruptcy here I come.

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    Response from Freedom Debt Relief

    Edward, thank you for bringing this to our attention. We are sorry to hear that you are struggling with your bills. An account specialist will be reaching out to discuss your options.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed April 27, 2024

    A representative explained everything to me and patiently answered my questions. As I was a bit leary speaking over a phone I did enquire on the Esenticity and integrity of the company having not heard of them before. We reviewed together what could be done and different options that best suited me. In the end I signed up to cut down on what had to be paid out each month while still paint everyone off. My next encounter was the person who went over the dash board for better understanding, this proved to be valuable. To Roy, thank you for being patient with me. Being allowed to pay off this debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, thank you for sharing your experience with our team! It's wonderful to hear that our representatives were able to provide you with detailed explanations, patiently answer your questions, and guide you through the process to find the best options for your situation. We're delighted that the dashboard overview was valuable in enhancing your understanding of your debt resolution plan. We'll be sure to pass on your kind words to Roy for his patience and assistance.

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    Reviewed April 27, 2024

    You have done a great job for me. Always answered my questions. And done every thing I was expecting. I appreciate everything you did. Well done and always there to talk to. Thanks a lot for what you did.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

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    Customer Service

    Reviewed April 27, 2024

    I have been trying to get on my Dashboard for the last 4 months with no success. I have changed my password and they said they’d send me a code to know who I am. I have never received a code either by text or phone. I’m totally frustrated with the whole company and don’t know what to do now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patsy, thank you for bringing this to our attention. We have been facing dashboard issues and want to ensure we can get this resolved for you as quickly as possible! Please be on the lookout for contact from one of our account specialists.

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    StaffBilling

    Reviewed April 27, 2024

    Very satisfied customer, taught me a lot about credit and bills. Always a pleasure to talk to you. Very professionally company. Keep you informed of what is going on with your account. They go out of their way to help you. Very happy to get my bills paid and increase my credit score. Stress free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Barbara, thank you so much for your glowing review! We are thrilled to hear about your satisfaction with our services and the positive impact on your financial journey. We understand the importance of keeping you informed and ensuring a stress-free process. It's fantastic to hear that your bills are getting paid and your credit score is increasing, contributing to a more positive financial outlook for you.

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    Reviewed April 27, 2024

    They're doing a great job. They got one settled. I've been putting in 172 every month. They always let me know what's going on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Danny, great job on that first settlement! We look forward to the next, keep up the great work!

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    Customer Service

    Reviewed April 26, 2024

    I believe when I was contacted, I first was very concerned if this situation was real. By talking with the highly experienced people actually made me more eased. I am so glad that we went with Freedom Debt Relief. So for everything they said is coming true. Already getting my debtors' emails that my account is overdue.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rick, thank you for sharing your experience with us. We completely understand how important it is to feel assured and validated when dealing with such significant financial decisions. We're thrilled to hear that our team's professionalism and expertise helped alleviate your initial concerns. Thank you for choosing us!

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    Customer ServiceStaff

    Reviewed April 26, 2024

    They were very kind and non-judgmental. The person with whom we spoke was very thorough explaining the entire experience and was willing to answer any questions that we may have. She was very specific in what to expect from those whom owe and what to say when they called. The agent we spoke with was very knowledgeable about what to expect and setting up our account and what would be expected of us as we go through this process of managing our debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our team to be kind, non-judgmental, and thorough during your enrollment process. Thank you once again for choosing us to assist you on your journey towards financial freedom. We look forward to continuing to support you.

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    Staff

    Reviewed April 26, 2024

    This is an amazing program. I have had great things happen with this company. I have reduced my debt greatly and been able to watch as my credit score goes back up. I would not have been able to do this on my own. I have tried for years to try and help myself get out of this. It wasn’t until this company that I was able to accomplish this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amber, thank you so much for sharing your wonderful experience with us! We are thrilled to hear that our program has had such a positive impact on reducing your debt and helping improve your credit score. It's incredibly rewarding for us to know that we've been able to assist you in achieving financial success when you needed it most.

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    Sales & MarketingStaff

    Reviewed April 26, 2024

    I hope that they make it faster than expected to satisfy customers' expectations to keep the feedback to help them increase a number of customers accounts. To the end of all they find a better way to discuss and negotiate with high percentage discounts to the end of each negotiation for better serve the customers.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Waldson, thank you for your feedback. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

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    Staff

    Reviewed April 26, 2024

    Excellent company to deal with. They explain everything you need to know about helping with your debt. Very courteous and kind. They already solve two of my debts. I have two more left. They doing a great job helping me solve my credit and helping restore my credit score. Thanks for your help FDR. I recommend this company very highly to getting in control of your debt. So get in contact with them today if you have a problem with your debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    John, how great! We are happy to see your first 2 accounts are settled! Keep up the great work and thank you for allowing us the honor of partnering with you!

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    Price

    Reviewed April 26, 2024

    The debts that have been resolved so far have been substantial in cost reduction, but I feel like I wasn't warned how hard my credit would be hit. The way it was described I expected just a few points, but mine and my wife's credit scores have dropped almost 200 points.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brian, we are glad to hear that you are happy with your savings. We understand the importance of credit impact which is why we believe in being transparent from the beginning, credit impact is disclosed in your agreement and during your welcome call. Rest assured, your credit will improve as your program progresses and your accounts are resolved. We encourage you to contact a credit specialist once you have completed your program to reach your credit goals.

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    Punctuality & SpeedStaff

    Reviewed April 25, 2024

    Thanks Freedom Debt Relief, it has been a great experience, I can see the light at the end of the tunnel, this was a self inflicted wound, my credit score used to be 780/820, until my wife (at the time) decided otherwise. Now I feel like starting from the beginning, but I am not a quitter, and with your help I will be on my feet again and hardly anyone would be able to slow me down, let alone stopping me, that's how I feel and willing to work for it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Samuel, thank you for sharing your experience with us! We are very happy to hear that you have such a great spirit and mindset while going through this journey! We are excited to see your results!

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    Staff

    Reviewed April 25, 2024

    Everyone that I have worked with at Freedom Debt has been very knowledgeable and supportive. They have made this process very stress free. I have felt a great relief since I began this program. It will be the most amazing feeling when I have completed it. I would recommend them to anyone who is in this situation. Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amie, thank you so much for your wonderful review! We're thrilled to hear that your experience with our team has been positive and supportive. Our team is committed to providing knowledgeable guidance and making the debt relief process as stress-free as possible for our clients. It's fantastic to hear that you've already felt a great sense of relief since starting the program. Keep up the great work!

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    Refunds & Payouts

    Reviewed April 25, 2024

    Very pleased with Freedom Debt Relief. They accomplish what they claim they can do. Very happy I signed with them. I would certainly recommend them to my friends in the future. This is not something I take lightly. I was paying my creditors, but could never get ahead. This program has afforded me the ability to live again without worry.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Sharon! We're thrilled to hear that you're very pleased with our services and that we've been able to accomplish what we promised. It's fantastic to know that you're happy you signed with us and that you would recommend us to your friends in the future – your recommendation means a lot to us.

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    Refunds & PayoutsStaffBilling

    Reviewed April 24, 2024

    I just started the program. So far it’s going good! I need more time to analyze the results! My initial experience with your Representative was very good! I’m in the process of accepting what is happening and it is stressful to me to not pay my bills! I’m hoping to cut my debt by 50% at least as I’m on a fixed income and was using these credit cards to live! It’s a vicious circle and merry go round! I’m hoping you can make this happen! I appreciate your effort!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marlene, thank you for sharing your experience with us, and we appreciate your feedback. Starting a debt relief program can indeed bring about a range of emotions, and we understand that it can be stressful to adjust to this new approach of managing debts. We're pleased to hear that your initial experience with our representative was positive. Our team is here to provide support and guidance throughout your journey. Keep up the great work!

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    Ease of UseTransparency

    Reviewed April 24, 2024

    Freedom Debt Relief has been great to work with! Super easy to use and very transparent on their plan for you to meet your goals. Very impressed so far! The system is easy to login and look at what they are planning for next with your situation and no hidden agenda.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your fantastic review, Brandon! We're delighted to hear that you've had a great experience working with us. We're committed to helping you achieve your financial goals with clarity and honesty. If you have any questions or need further assistance at any point, please don't hesitate to reach out.

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    Customer ServiceRefunds & PayoutsBillingCommunication

    Reviewed April 24, 2024

    In over two years I'm now on settling my 3rd account on my own. There has been no communication with my Target account!!! Only 2 accounts have been settled. Where are my payments to you, going???? I'm considering finishing them on my own. This is wrong! I will be inquiring with an attorney on how to get money back from FDR as I have paid to you, more than what has been settled!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dawn, thank you for bringing this to our attention. We are sorry for the frustration this has caused you. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed April 24, 2024

    I am so pleased with FDR. From start to finish it was such an easy process. Along the way everything was explained perfectly. Every person that I have had an interaction with at FDR has been so pleasant and professional. I would recommend this program to anyone in need of help!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your wonderful review and recommendation, Whitney! We're thrilled to hear that you had such a positive experience with us from start to finish. We truly value your feedback and are delighted that our team members made a positive impression on you. Thank you for choosing us!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 24, 2024

    David was very thorough on explaining all facets of the program from the monthly deposits to the eventual settlements of my debts. He answered all my concerns from dealing with the phone calls and emails I would be getting. I am hoping all goes well and I can settle early.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kim, thank you for sharing your experience with us! We're delighted to hear that David provided you with thorough explanations and addressed all your concerns about our program. We share your hope for a successful outcome and early settlements. If you have any further questions or need support along the way, please feel free to reach out to us. We're here to help and support you throughout your journey to financial freedom.

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    Billing

    Reviewed April 23, 2024

    I am a recent widow and I had max out all my credit cards and was not able to keep up with all the payments... it was frustrating and overwhelming! I google top consolidation company and Fredom was one of them…They took over all accounts and all I have to have is the one payment monthly available for them to negotiate with... that simple! Thank you Freedom Debt!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sylvia, we're truly sorry for your loss and understand how overwhelming managing finances can be, especially during such a difficult time. Thank you for trusting us to assist you in settling your debt. We're committed to making the process as straightforward and manageable as possible for our clients.

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    Customer ServiceStaffTransparency

    Reviewed April 23, 2024

    You have to be patient and prayerful in the beginning of this process and understanding what it's all about. But once you understand the process you will love it. Customer service is very helpful and you have to keep looking at your Freedom Debt Relief dashboard for updates. I am very pleased with the actions going to take a place. And if you have any extra to put in tiller program every month it helps move your debt faster.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us! We understand that the journey to financial relief requires patience and we're glad to hear that you found the process rewarding once you got accustomed to it. Best of luck as you continue your journey toward financial freedom!

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    Staff

    Reviewed April 23, 2024

    Very friendly, and professional. They want you to be debt free and be happy with your decisions. I would recommend their company for anyone that needs help with debt relief, they stay in touch with all the way and there to help any time you need them. I'm happy with them and my progress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Vicky! Thank you so much for your wonderful review and for recommending our services! We're thrilled to hear that you found our team friendly, professional, and dedicated to helping you achieve your goal of becoming debt-free. Keep up the great work!

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    Staff

    Reviewed April 23, 2024

    I appreciate what you are doing for me. I have told others to get in touch with your business. You are better than filing bankruptcy. And I like the part where when I'm done my credit score will be better than before. Thanks for all you do to help people.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tammy, thank you so much for your kind words and for recommending our services to others! We greatly appreciate your trust and are delighted to hear that you're satisfied with our efforts to assist you.

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    CoverageStaff

    Reviewed April 23, 2024

    Every step was covered, and I knew what to expect, from beginning of the process till the settlements were completed. The representative, I spoke to, was friendly, understanding and completely up front with the process. Everyone I have spoken with has been friendly, understanding and helpful through the process. It's been a very pleasant experience!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Stanley, thank you for sharing your experience. It is always great to hear that our team supported you throughout the process of your program. We are excited to see your progress, keep up the great work!

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    Punctuality & Speed

    Reviewed April 23, 2024

    Was a little disappointed on the time it took to get first one done but then they had a second one ready almost immediately after first one. Hopefully another will be resolved soon. Then I will feel satisfied. The questions I asked were answered with generic answers until recently, when they finally gave me information directly involving MY accounts

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melody, we are happy to hear about your first two accounts. It can be frustrating waiting for a settlement, but remember, the waiting part is the hardest. Once we have accumulated enough funds into your dedicated account, we can move forward with negotiating your next account. Please let us know how we can continue to support you and keep up the great work!

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    Customer ServiceTransparency

    Reviewed April 23, 2024

    Because you are always about satisfying to customer. And getting the debt pay, and make sure that I am up to date with everything. I can call someone if I have a question at any time. They let you know about the Progress they're making every month. They have Resume one debt already,

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Barbara! It sounds like you're really pleased with the level of service and support you're receiving from our team! It's great that we've been proactive in keeping you updated and providing assistance whenever you need it. Keep up the great work, and continue leaning on us for guidance and support along the way.

    Verified purchase

    Reviewed April 23, 2024

    I just started with them, but let me tell you - This huge burden messed with me! I did not realize how overtaken I felt. I choose Freedom Debt Relief because I can tell they are the best. When I signed up with them, All of that disappeared. I feel lousy for having to go this route. I've always paid on time, but it got out of control. I feel much better now. It's out of my hands, but it was the right thing to do for me. I have faith that these people are going to take me to the finish line.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Harold, it sounds like you've been through a lot, but it's great to hear that you're feeling better now that you've taken steps to manage your situation. It's important to prioritize your well-being and financial health, and sometimes seeking help is the best decision. Keep staying positive and trusting in the process with us, we are here to support you every step of the way.

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    Punctuality & SpeedStaffBillingTransparency

    Reviewed April 23, 2024

    Update don 7/31/2024: FDR is awesome!!!! They are extremely helpful in getting quick results in negotiations with my credit card companies. They really do care and I feel they do the best job they can with a big mess I gave them. My debt was considerably high, they’ve negotiated 2 accounts already with awesome results. We’ve got 3 more to go, but I’m not worried, they got my back.

    Original review: You fine people just went above and beyond. I love that we got a settlement so fast!!!! Thank you so much!!!! I will definitely recommend you all to any and all friends and family that may need your services. The service was absolutely amazing, fast and thorough. The process was as straightforward as it ever could have been. So easy to get results!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Andy, thank you immensely for your kind words and for sharing your experience with us! We're thrilled to hear that you're delighted with the service you received and that we were able to exceed your expectations. It's incredibly rewarding for us to know that we could provide you with a fast and successful settlement.

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    Staff

    Reviewed April 22, 2024

    I am happy how you are working with me and giving all support, help me with my finances. Thank you. You are the best in so many ways to know if have any problems you will help me from start to finish. I am going all the way. I thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul, thank you immensely for your kind words and for entrusting us with your financial journey! We're thrilled to hear that you're happy with the support and assistance you've received from our team. We're honored to be a part of your journey, and we're here to support you in any way we can.

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    TechStaff

    Reviewed April 22, 2024

    I am pleased that one of my debts was cut almost in half. But the fees were so high that I went into debt for the fees. I couldn't find anywhere in the contract that the fees would be 25% or I wouldn't have done this. By the time I get done, I will have a $5000 Fee debt. I don't understand why it's based on the state you live in.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Geri, our fee percentage is disclosed in your agreement under settlement fees. We never present our clients with a fee a the end of the program to avoid extending their program. Instead, we built our settlement fees into the monthly deposit and the estimated program cost, so it actually does not cost extra, it is built into the original estimate on your agreement.

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    Customer ServiceStaff

    Reviewed April 22, 2024

    This company has been great in helping me with my debt settlement, would use again if ever needed. Customer service is always great in helping when needed.

    I think they are a good company, if you need help resolving debt give them a call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Libby, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed April 22, 2024

    I love that I don’t have to worry about late payments anymore from all the different CC accounts. I do wish the negotiations would happen a little quicker or sooner as my phone keeps blowing up with all the late payment calls after I already notified them about my situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mike, thank you for your feedback. Rest assured we are actively working on settling your accounts, once we have the funds and your accounts are in the status we need them to be in, we will do our best to obtain the best savings for you! Thank you for choosing us and allowing us the opportunity to support you.

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    Staff

    Reviewed April 22, 2024

    I was treated very kindly, the person took the time to make sure he had all my information correctly so he could do the best job possible for me. I don't understand what you are looking for below, but the degree of professionalism is outstanding. I was totally comfortable every step of the way. I was never left questioning anything. Very pleased. I would recommend you to anyone who I know that really would benefit from your services.

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    Response from Freedom Debt Relief

    Hi Jackie, thank you so much for sharing your experience with us! We're thrilled to hear that you were treated kindly and that our team member took the time to ensure they had all the necessary information to assist you effectively. We're grateful for your recommendation and for considering us as a resource for those who may benefit from our services.

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    Punctuality & SpeedStaffTransparency

    Reviewed April 22, 2024

    The program is very straightforward. The personnel is always happy to help and the dashboard keeps updating on a daily basis to have awareness on the program's progress. It is without a doubt, a great tool to help to get out of debt fast. I highly recommend Freedom Debt Relief if you're going through financial hardship.

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    Response from Freedom Debt Relief

    Thank you so much for your glowing review, Raul! We're thrilled to hear that you find our program straightforward and that our team has been helpful in guiding you through the process. Your recommendation means a lot to us, and we're honored to have your trust and confidence.

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    Sales & MarketingStaff

    Reviewed April 22, 2024

    I think this service is the best I've seen in ads or commercials for helping people resolve their debt problems in less time than you would expect to months instead of years. I also want to add that I'm going to tell my friends and family about you guys and how took care of my situation.

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    Response from Freedom Debt Relief

    Hi Shon, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

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    Reviewed April 21, 2024

    At first, I was so overwhelmed by the debt that I thought I was never going to be free of it. I wanted to believe the debt relief program would work, but I was still unsure at first. The first few weeks and months were scary, but then the results started to come in and now everything is working as planned. I am really beginning to feel the freedom. Thank you.

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    Response from Freedom Debt Relief

    Hi John, thank you so much for sharing your journey with us! We understand how overwhelming it can be to face your debts, and we're honored that you chose to trust us to help you overcome it. It's completely natural to feel unsure or scared when starting a debt relief program, but we're thrilled to hear that you persevered and now you're starting to see the results you were hoping for. Keep up the great work and let us know how we can continue to support you.

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    Customer ServiceStaffBilling

    Reviewed April 21, 2024

    I can’t express how satisfying I am with the service and dedication to get me debt free. Jeanie always always respond to my call answer all my question and guide me to the next step. I highly recommended Freedom Debt Relief to anyone who is struggling with Credit card debt. Even the customer service representative always helpful as well. I was struggling to make a payment on the previous month and the customer service representative. Help me to skip my payment for that month and I was very relieved. Thanks so much Jeanie and thank you so much for everyone help me out to get me where I am right now. I appreciate you all.

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    Response from Freedom Debt Relief

    Ashraf, thank you immensely for your kind words and for sharing your experience with us! We're thrilled to hear that you're satisfied with the service and dedication you've received from our team. We understand that navigating credit card debt can be overwhelming, and we're here to provide the support and assistance you need to achieve financial freedom. We're glad that we could help alleviate some of your stress by providing options like skipping a payment when needed. Your recommendation means the world to us, and we're grateful for your trust and confidence in our services. We're honored to have been able to play a part in your journey towards a debt-free future.

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    Staff

    Reviewed April 20, 2024

    I have had a great experience so far with this company! I have made 2 deposits thus far. It has helped me get out of debt & be able to live life again. I love the support team that were there to assist me with getting started. They have been wonderful! I feel like I can reach out any time and get help with questions. I’m so happy with this program!

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    Response from Freedom Debt Relief

    Ashleigh, thank you so much for sharing your positive experience with us! We're thrilled to hear that you've had a great experience with our company and that our program has been instrumental in helping you get out of debt and regain control of your life. It's fantastic to hear that you've already made two deposits and are seeing progress towards your financial goals.

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed April 20, 2024

    I would recommend Freedom debt relief to my friends and family. It's fast, friendly and easy to use. They go over every step with you to see if you could use them. If you are having debt issues give them a call and see how and if they can help you out..

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    Response from Freedom Debt Relief

    Hi Freddrick, providing outstanding customer service and informative resources to empower our clients is always our top priority. Thank you for choosing us!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 20, 2024

    Everything seems to be running smoothly so far! Super excited to get this journey going and these debts paid off! My enrollment officer was very helpful and when I called to remove one of my smaller debts that was a quick process as well! Very grateful to have found FDR when I did! I wish I had known about them sooner!

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    Response from Freedom Debt Relief

    Tantania, thank you so much for sharing your excitement and positive experience with us! We're thrilled to hear that everything is running smoothly for you as you begin your journey to becoming debt-free. We're grateful to have you as part of the Freedom Debt Relief family, and we're honored to be able to help you on your path to financial freedom. While we wish you had found us sooner, we're glad that you're here now, and we're committed to providing you with the support and guidance you need to achieve your goals.

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    Staff

    Reviewed April 19, 2024

    Great help with my debt. I feel good. I look to be debt free in less time than my creditor want me to be. I will do my part and Freedom Debt Relief will do theirs to help me be debt free. I would recommend freedom debt I anyone that's in debt just like me.

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    Response from Freedom Debt Relief

    Hi William, thank you so much for sharing your positive experience with us! We're thrilled to hear that we have been a great help with your debt and that you're feeling good about your journey towards becoming debt-free.

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    Staff

    Reviewed April 19, 2024

    It's one of the best companies that I have ever worked with. From the start, they explain everything on how it'll be handled. Again it's a great place to let them help you with the whole process. I'm glad to have contacted you. I'll recommend it to my family and friends.

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    Response from Freedom Debt Relief

    Thank you for your kind words Alfredo! We're grateful for your recommendation to your family and friends. Your trust and confidence mean the world to us, and we're committed to continuing to provide the highest level of service to you and all our clients.

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    PriceStaffBilling

    Reviewed April 19, 2024

    I’ve been a lot more careful with budging to ensure I make monthly deposits. Made my first settlement within 2 months! It’s been helping a lot so that when I continue to deposit I’ll always be able to pay settlement costs. Should’ve done this much sooner. The program also allowed for flexibility for payments. I’ve gone through a change in employment and with the changes I can make to payment dates and amounts it helps me stay on track with tackling this debt even with my reduced income.

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    Response from Freedom Debt Relief

    Hi Janay, thank you so much for sharing your experience with us! We're thrilled to hear that our program has been instrumental in helping you make progress towards resolving your debt. We understand that life changes, such as changes in employment, can impact your ability to make payments, and we're glad that our program offers flexibility to accommodate your needs.

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    Punctuality & SpeedStaff

    Reviewed April 19, 2024

    This is an awesome place to help you gain back your financial freedom! We couldn’t find anyone to help us get back on track but Freedom Financial helped us and was happy to do it. Very friendly staff and they’re extremely helpful with everything you need done. Me and my family can’t wait to get all this put behind us and Freedom Financial is helping us do that! Thank you Freedom Financial!!

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful review, Nicholas! We're thrilled to hear that Freedom Financial has been instrumental in helping you regain your financial freedom.

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    MaintenanceStaff

    Reviewed April 19, 2024

    The team at Freedom are been helpful and always explain everything really good. I appreciate Freedom team members for all the support in all this transition, to change my life and take better decisions, and I like the way the account is break out to make sure I understand everything.

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    Response from Freedom Debt Relief

    Sara, thank you for your kind words! We're delighted to hear that our team has been able to provide you with the assistance and support you needed during this challenging time.

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    Refunds & PayoutsStaffBilling

    Reviewed April 19, 2024

    Freedom Debt Relief helps me reduce the debt that I owe to afford the payment that I can pay my debt off with the income that I have. The person I was talking to was very professional and courteous. She answered my questions and explained to me how the program worked and how long it would take. Right now, I have a couple of debts that are about to be paid off and the program is working good for me. I would prescribe FDR to others.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience with us, Dennis! We're thrilled to hear that we have been able to help you reduce your debt to a manageable level and create a plan that aligns with your income. It's wonderful to hear that the program is working well for you and that you're seeing progress with a couple of debts about to be paid off. Your success is our success, and we're honored to have been able to assist you on your journey to financial freedom.

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    Customer ServiceStaff

    Reviewed April 19, 2024

    The whole process from the first phone call to present day, has literally been a piece of cake as well as a breath of fresh air... everyone I have spoken to has been so helpful and understanding and most of all non-judgmental… I feel relief knowing they are taking care of all of this for me and that I will be finally debt-free.

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    Response from Freedom Debt Relief

    Thank you for sharing your wonderful experience with us, Jennifer! We're thrilled to hear that your journey with us has been smooth sailing from the very beginning. It's heartening to know that our team has been helpful, understanding, and non-judgmental throughout your entire journey. We firmly believe in offering compassionate support to all our clients, and we're delighted that you've experienced this firsthand.

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    Customer ServiceStaff

    Reviewed April 18, 2024

    I will recommend them with my friends cause they are the best, always on my side, helping me solve my debt problem and to settle it so I will be debt free especially I am a disabled person who have hearing problem especially on the phone but they find ways to communicate with me and it really hard to communicate with the creditors on phone but I try my best

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    Response from Freedom Debt Relief

    Hi Grace, we are happy to be able to accommodate and support you in this journey. It is an honor to be your partner in your journey towards financial freedom, you recommendations mean the world to us!

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    Customer ServiceStaffBillingEase of Use

    Reviewed April 18, 2024

    Making the payments has been hard for the last few years after a car accident meant we needed a new car. This led to just making the bare minimum payments, which usually didn't do anything and was a struggle every month with all the other bills. I was scared about missing payments and ruining my credit, and also of being judged (like, scared that if I reached out to the credit card companies, they'd blame me for frivolous spending or sue me), but when my mom suggested I call Freedom Debt Relief (she's also enrolled in an FDR program) to see if they could help, I did.

    I was still nervous and worried, but the agent I spoke to was so nice and reassuring. He explained that yes, the credit score will go down but it will recover pretty soon after the program (and it's not doing great anyway since I can't make the payments anymore and had only made the minimum before) and he even explained what secured vs unsecured debt was since I'd never heard those terms before. He also told me about the legal team that will help if I'm taken to court. All in all, I felt much better and more relieved about everything. Their client dashboard is also easy to navigate, but that is secondary to how wonderful their agents are.

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    Response from Freedom Debt Relief

    Hi Teela, thank you so much for sharing your experience with us! We understand how challenging it can be to navigate financial difficulties, especially after unexpected events like a car accident. We're grateful for the opportunity to provide support and guidance during this challenging time. We understand the concerns you had about your credit score and the fear of being judged by creditors. Rest assured that you're not alone, and we're here to help you navigate through these challenges. We're thrilled to hear that our client dashboard has been easy for you to navigate, but most importantly, we're grateful for your kind words about our agents. Thank you for choosing us.

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    StaffBillingResolutionFollow-Through

    Reviewed April 18, 2024

    This company is trustworthy and dependable. I have had little to no interaction with them yet my account are being taken care of as promised. All I am responsible for is making the agreed upon monthly payments without interruption. Companies are not harassing me at all. I am being sent to collect; however, FDR staff will handle the situation on their end as promised and this leaves me with NO stress, I love it!

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    Response from Freedom Debt Relief

    Hi Victoria, thank you so much for sharing your experience with us! We're thrilled to hear that you find Freedom Debt Relief trustworthy and dependable. Providing a seamless and stress-free experience for our clients is always our goal, and we're delighted that you've experienced this firsthand. It's wonderful to hear that our team has been able to handle situations on your behalf as promised, leaving you with no stress.

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    Staff

    Reviewed April 18, 2024

    Freedom Debt Relief provides support and peace of mind. The videos explaining the process are excellent references that can be accessed at any time. The intake process is supportive and pleasant, addressing my emotional needs and stress by explaining the process and the legal documents that are signed during orientation.

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    Response from Freedom Debt Relief

    Thank you immensely for sharing your positive experience with us, Helena! We're thrilled to hear that we have provided you with support and peace of mind throughout your journey. Our team works hard to ensure that our clients feel supported and informed every step of the way, and we're delighted that you've found our videos explaining the process to be excellent references. Providing accessible resources like these is important to us, and we're glad they've been helpful for you.

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    StaffBilling

    Reviewed April 18, 2024

    Now that we have celebrate this bill be taken care of, when it is officially off the list and the start of the next? Is there anymore paperwork to be done by me to them. I want to scratch it off the list. I was curious why you did not start with the smaller bills to eliminate them first instead of last? I almost feel like I should pay the ones that are around six or seven hundred, but won’t. But curious why you don’t do those first or it is best to get the big ones first before they get so high, they won’t negotiate?

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    Response from Freedom Debt Relief

    Hi Walter, these are all really great questions. We would love the opportunity to discuss this information with you in private to ensure the privacy of your information. Please be on the look out for communication from our team. Thank you for choosing us!

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    Customer ServiceStaffTransparency

    Reviewed April 18, 2024

    The communication is great. They were helpful from the start until the stage I'm at now. I could not be happier. I would definitely refer a friend to Freedom Debt Relief. Always there to answer any questions I may have. They constantly give me updates on what is going on with my accounts. I always know what is going on, thanks to the continuous communication. They are very informative with what I need to do.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience with us, Michael! We're thrilled to hear that our communication has been great and that you've felt supported every step of the way.

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    Punctuality & SpeedStaffBilling

    Reviewed April 18, 2024

    I'm satisfied with everything that's happened so far. Lee the man I'm working with is very positive and helpful. Will be happy when 1st credit card is paid. Then the next. I can't wait till all are paid off. Thanks to all of you and your help. That's all I have to say!

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    Response from Freedom Debt Relief

    Hi Melinda, we are happy to hear that you are confident in our partnership! We are excited to get the ball rolling, we are here to support you every step of the way!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed April 18, 2024

    Updated on 12/12/2024: I appreciate how you contact me to check on my status with updates so I know how things are coming along with sincere care about me, for that I thank you. Looking forward to my next review..I told many of my friends about the program and I told them to make a phone call which I provided them the number for your help for them.

    Original Review: No I don't have any questions, but I would like to say that everything is moving very quickly which I didn't expect. THANK YOU! I don't have anything else to say but y'all doing an amazing job. I highly recommend y'all to my friends and family.

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    Response from Freedom Debt Relief

    Hi Levander, we are happy to hear about your progress, thank you for choosing us, keep up the great work!

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    Staff

    Reviewed April 18, 2024

    Signing up was so easy, It really eased my mind. All the people I dealt with were understanding and extremely helpful. Didn't make me feel embarrassed at all. It also took away my anxiety over my debts. It was a very comfortable experience and I am sleeping a lot better. I highly recommend this program.

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    Response from Freedom Debt Relief

    Hi Ann, thank you for sharing your experience with us! We're thrilled to hear that signing up for our program was a smooth and stress-free process for you. It's heartwarming to know that our team members were understanding, helpful, and made you feel comfortable. We firmly believe in providing a judgment-free environment for our clients, and we're glad that you didn't feel embarrassed at all. Thank you for choosing us!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 18, 2024

    I already recommended your services to more than 40 customers that I had. The communication is promptly as well as the actions. The litigation group also gives you mentally peace. The timing is crucial and is being handled perfectly, the graduation will occur. The dashboard to follow up the process is so easy to understand and manage.

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    Response from Freedom Debt Relief

    Hi Juan, thank you immensely for your glowing review and for recommending our services to others! We're truly honored by your trust and confidence in us.

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    Staff

    Reviewed April 18, 2024

    Freedom Debt Relief is the best choice. It would have been so much harder to clear up all my debt by myself. It was so easy, they are so helpful and understanding. At this moment I am resolving my last account. I am starting to feel the freedom and it's a great feeling. Freedom is the best name because that's what you get is your Freedom!

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    Response from Freedom Debt Relief

    Thank you immensely for sharing your incredible journey with us, Jack! We're beyond thrilled to hear about your positive experience with us and the progress you've made in resolving your debt. It's truly rewarding for us to know that we've been able to provide you with the support and assistance you needed to achieve financial freedom.

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    Staff

    Reviewed April 18, 2024

    Sorry to say, the most horrible experience I've ever had. Please. Just don't. Very confusing and not very helpful. I felt dread the whole while I worked with them. Had to leave. Too much uncertainty and stress.

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    Response from Freedom Debt Relief

    Hi Diane, we are sorry to hear that this was your experience., it is never our intention to make our client feel this way. We hope that you have found a solution that best fits your needs and financial goals.

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    Staff

    Reviewed April 17, 2024

    Very helpful with all the questions I ask. Would definitely recommend. Have not been disappointed with the results. Every time I reach out every person I have talked to is very knowledgeable and willing to answer any question I ask. Looking forward to the end results. Thank you for all the help you offer.

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    Response from Freedom Debt Relief

    Hi Rosemarie, it is great to hear that we have met your expectations. We are excited to hear that you're happy with our service efforts. Best of luck in your journey towards a brighter financial future!

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    Customer Service

    Reviewed April 17, 2024

    Just for older people who are not tech savvy. I wish there was a better way to get you info as we receive it from our people that we are trying to satisfy, I also wish we could work a little harder on the ones that are larger amounts to try to satisfy them sooner. Other than that customer service has been awesome!

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    Response from Freedom Debt Relief

    Hi Kris, thank you for sharing your feedback with us. We truly appreciate your feedback as we continuously strive to improve our services. We understand the importance of accessibility and ease of communication, especially for those who may not be as tech-savvy. We're constantly exploring ways to enhance our communication methods to ensure that everyone can access the information they need easily. It is great to hear you've seen progress in your accounts, keep up the great work!

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    StaffBillingRates

    Reviewed April 17, 2024

    Professional. True to their word. Peace of Mind to be credit in future and assisting in paying of high due bill percentage. They take of the important bills with high interest to pay and move forward. They have you check how they are being paid. They ask you to review the accounts.

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    Response from Freedom Debt Relief

    Hi Rebecca, thank you for sharing your experience with our team! We are happy to hear that you feel confident in our process and with your financial future! Keep up the great work!

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    Staff

    Reviewed April 17, 2024

    I am very happy to start the program for reducing my debts with Freedom Debt Relief 6 months ago. 4 settlements have been already made, and my pay plan is amazing. My pay plan program dropped, and I have just 1 year to complete this program. The company is amazing with very friendly, compassionate & professional staff. It is very important to work the company whom you trust. Freedom debt relief solution is a trustworthy company with professional staff who cares about customer and know how to resolve the issues.

    Once I started this program, my stress is out, and I continue my every day duties with total relief. It is not only financial relief, but also mental relief. How would you feel if instead of instead of paying all debts with $1,000-$1,5000 a month you would need to pay $300-$400/month and live your life happily after? I am very happy to find this company, and I recommend it to everyone who is facing financial hardship due to the debts. Thank you so much for the opportunity working with you and getting know you. I am very happy!

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    Response from Freedom Debt Relief

    Hi Olena, thank you from the bottom of our hearts for sharing such a heartfelt and uplifting review! We are absolutely thrilled to hear about your positive experience with Freedom Debt Relief and the progress you've made in just 6 months. It's incredibly rewarding for us to know that our program has provided you with not only financial relief but also peace of mind and reduced stress. Keep up the great work, we know you can do this!

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    Reviewed April 17, 2024

    The timing of my settlements is much longer than anticipated. Every time I check the dashboard my settlements are pushed back further. My credit score is impacted much more negatively than if I had negotiated this debt on my own.

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    Response from Freedom Debt Relief

    Hi Lauren, thank you for sharing this feedback with us. We understand how frustrating it can be to watch your negotiation status change. In order for us to be able to negotiate your account and obtain the best offers on your behalf, your accounts not only need to be past due, we also have to allow enough funds to accumulate in your dedicated account. Premature contact with your creditors on our behalf, can escalate creditor to take more drastic measures to collect on the debt. We are here to support you every step of the way, an account specialist will be reaching out to share the status of your accounts.

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    Reviewed April 16, 2024

    Always right there when you need to talk when you think that something is wrong and there's really not. They put your mind at ease. I feel like this is going to be the best thing that I've ever done for myself. I would recommend to anyone that was in my situation.

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    Response from Freedom Debt Relief

    What a wonderful review, Christine! It's heartening to hear that we've been able to provide you with peace of mind and support during your journey. We're committed to being there for you whenever you need us, whether it's to address concerns or simply to reassure you.

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    Punctuality & SpeedStaff

    Reviewed April 16, 2024

    The associates at Freedom Debt Relief have handled everything concerning my debt with respect, professionalism, complete accuracy and promptly. I would highly recommend Freedom Debt Relief to anyone needing assistance in reducing their debt. It has been a tremendous relief to no longer have to deal with creditors on my own. Freedom Debt Relief handles everything for me. It is also very helpful having the client portal available to review my accounts.

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    Response from Freedom Debt Relief

    Hi Joanne, thank you for sharing your experience with us! We're thrilled to hear that our team has provided you with the respect, professionalism, and accuracy you deserve while handling your debt. It's wonderful to know that our services have brought you relief from the burden of dealing with creditors and have made the process more manageable for you.

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    Customer ServiceStaff

    Reviewed April 16, 2024

    They were very helpful with all the questions I asked. Very polite. The customer service people was very helpful. If l didn't know what they were talking about they explain it step by step, They keep in contact with me and let me know what's going on on my dashboard. So thank you customer service and everybody else that helped me.

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    Response from Freedom Debt Relief

    Hi Sue, thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to assist you effectively and provide the support you needed. Ensuring clear communication and guidance is a top priority for us, and we're glad to hear that you found our explanations helpful and our team polite.

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    Staff

    Reviewed April 16, 2024

    So far, so good. I love the program, it works for me and my family. I was a bit skeptical, but now that I understand it more I love it! It will take some time but I look forward to becoming debt free!! WOOHOOO. If you don't want the hassle of dealing with creditors hire this company. This has been a wonderful experience. I look forward to the outcome.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience with us, LaTasha! We're thrilled to hear that our program is working well for you and your family. It's completely normal to have some initial skepticism, but we're delighted to hear that you've gained a better understanding and are now feeling confident and excited about your journey to becoming debt-free!

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    Punctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed April 16, 2024

    I've have had great experience. I don't know what else to say except thank you for your help. I got in debt by trying to help me and my mom move and get things needed for that move so I also can't wait till I can get back on track helping with more bills instead of my mom paying for most.

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    Response from Freedom Debt Relief

    Thank you for taking the time to share your experience with us, Dawn! We're delighted to hear that you've had a great experience with our program and that we've been able to assist you during a challenging time. Rest assured, we're committed to helping you achieve your goal of getting back on track and regaining financial stability.

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed April 16, 2024

    I am grateful for the help in getting my bills paid off but I did not give it a 5 rating as I believe the fee that is charged is too high. I realize they have to negotiate harder with some than others but they charge a lot of a fee even for the smaller bills and on one of my bills I did end up paying off more than I originally owed on it with all the late fees and over credit fees they added on to my account.

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    Response from Freedom Debt Relief

    Thank you for sharing your feedback with us, Cynthia. We truly appreciate your honesty and are glad that we were able to assist you in paying off your bills. We understand your concerns regarding our fees, and we want to assure you that we continuously strive to provide fair and transparent pricing for our services.

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    Staff

    Reviewed April 16, 2024

    The FDR program is good. It helps people like me because I made bad decisions in the past.

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    Response from Freedom Debt Relief

    Hi Dayneris, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.

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    Customer ServiceStaffTransparency

    Reviewed April 16, 2024

    At first I was unsure but speaking to representative I was able to clear my head and see a bright future in my debts. I’m still in the program and is seeing results. I’m always getting updates on how my debt is resolved and what they are working on. I can call any time to speak to a representative to guide me through the process. I do not have to deal with debt collectors as it is all taken care of by FDR.

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    Response from Freedom Debt Relief

    Hi Ahilia, thank you for sharing your experience with us! We're thrilled to hear that our program has provided you with clarity and hope for a brighter financial future. It's wonderful to know that you're seeing results and receiving regular updates on the progress of your debt resolution journey.

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    Customer ServicePriceStaffRates

    Reviewed April 16, 2024

    I racked up a large amount of debt and wasn’t sure how to get everything paid down, and didn’t want to file bankruptcy. I had put off calling FDR for too long and am so glad that I decided to finally reach out to them. Very professional and caring. I can finally focus on my business and let them take care of my monthly debt obligations. Not only are they saving me the interest, but getting my debt settled for a fair price. I highly recommend Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mark, Thank you so much for sharing your experience with us! We're grateful that you chose to reach out to us and delighted to hear that we've been able to provide you with professional and caring support. We're thrilled that you can now focus on your business with peace of mind, knowing that your monthly debt obligations are being handled efficiently.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed April 16, 2024

    Freedom Debt Relief explained the process well. The rep was very supportive. I could call him at any time and asked him any questions I wanted. The program motivated and pushed me to pay my bills faster than I would have because I would have been in a lot more debt if I didn't. They assisted me well and emailed me the progress of the settlements or what they did on a monthly basis. I was very pleased. I like how fast and effective it was and have recommended them to other people.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Danilo, Thank you so much for sharing your experience with us! We're delighted to hear that our team was able to provide you with clear explanations, support, and motivation throughout the process. Your recommendation means a lot to us, and we're grateful for your trust in us.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 16, 2024

    I did accounting for a living and I knew how the program works. So, the process with FDR was a piece of cake. I registered for the program for 48 months. When I initially reached out to them, their rep responded immediately. If I have any questions, customer service has been wonderful in sharing with me any questions I have. They've been more the key to addressing any unfamiliar territory that I come across. So my experience has been a combination of customer service, the dashboard, and my own Excel spreadsheet.

    They charge $10 for processing monthly fees and in the event that I pay earlier instead of 48 months, they keep telling me that the $120 will not come out of the full amount over the 48 months. So where is the $120 going if I choose to go earlier? That's discrepancy that has yet been truly answered. I am also concerned about the discharge amount. Because of the waiting until my debt gets resolved, it's greater than I anticipated. I wasn't fully aware of that and I'm on a fixed income. So it threw me off a little. But it's over a period of a few years, so hopefully, my liability won't be that great, if any.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Debra, thank you for your feedback. It looks like there is still some unanswered questions and we would love to go over that information with you. An account specialist will be reaching out to address your questions.

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    Customer ServiceTechStaffBilling

    Reviewed April 16, 2024

    Freedom Debt Relief is a company that understands my situation. They explained what their plan was and what was going to happen. I was happy with the choice that I had made. They treat me like a human being. They talk to me and answer every question I have. They send me an email to let me know what the progress is for each company that they're negotiating with. They've taken a lot of pressure off me. If the credit card companies call me, I refer them to Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Donald! Thank you so much for sharing your experience with us! We're thrilled to hear that you feel understood and supported by our team. Treating our clients with compassion and respect is at the core of what we do, and we're delighted that you've felt valued and informed throughout the process. We're here to alleviate the burden of dealing with creditors and to provide you with peace of mind as we work towards your financial goals together.

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    Staff

    Reviewed April 15, 2024

    So far so good. I will see myself out debt and feeling good for the first time in years. Thanks for helping me out. Some time ago I was wondering if I could get out this by myself. Thank to Freedom Debt they have been doing a good job with me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dargelo, It's fantastic to hear that you're already feeling the positive effects of our program! We're thrilled to be a part of your journey toward financial freedom and to hear that you're feeling good for the first time in years. Your trust in us means everything, and we're committed to continuing to support you every step of the way.

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    Staff

    Reviewed April 15, 2024

    Great people. Very helpful. I was in the edge of filing bankruptcy. They helped me with making the decision to not do that. They are all very understanding. Very helpful and very informative. I would definitely recommend them to anybody. I look forward to the day when I'm finally financially free from all of my debt and they are helping me to do that. Amazing people. Can't say enough about them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jennifer, thank you so much for sharing your experience with us! We're thrilled to hear that we could provide you with the support and guidance you needed to navigate away from the brink of bankruptcy. Your kind words mean the world to us, and we're dedicated to continuing to support you on your journey to financial freedom!

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    Staff

    Reviewed April 14, 2024

    It's awesome. It helps me to relief from all my debts which am really struggling on paying these creditors. Imagine where can I find such great company like this. And am so very happy sooner I can pay everything and free from all my debt. More power and good luck. God bless always.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rossana, we're incredibly grateful for your kind words! It brings us immense joy to know that our program has been able to provide you with relief from your debts and alleviate the financial burden you've been facing. Thank you for your well wishes, and may you continue to prosper on your path ahead.

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    StaffTransparency

    Reviewed April 13, 2024

    Updated on 07/13/2024: In just about 6 months of time, they have already settled 3 of the 5 accounts I submitted have been settled completely or are in the process of being settled! My credit score is already turning around for the better. This has been an excellent experience for me and will be a big weight off my shoulders when it is all settled.

    Original Review: In just the short amount of time I've been with Freedom Debt Relief, they've already resolved 2 accounts for me, saving me 50% of the debt. Three more accounts to go! This is helping me tremendously! I'm well on my way to being debt free!! I can't thank you enough!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karen, thank you so much for sharing your progress with us! We're thrilled to hear that our efforts have already made such a significant impact on your journey toward financial freedom. Resolving two accounts and saving 50% of the debt in such a short time is a fantastic achievement, and we're honored to be a part of your success.

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    Punctuality & SpeedStaff

    Reviewed April 13, 2024

    I was little nervous at first but the people at FDR were professional and polite, very knowledgeable and seemed eager to help me in this difficult time. Signing up was quick and easy. I felt so relieved when I did it. Major stress relief. Would recommend to anyone in this situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Richard, thank you so much for choosing us. We couldn't be happier for you and your new journey to becoming debt free! Keep up the great work, we appreciate you!

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    Contract & TermsPrice

    Reviewed April 12, 2024

    I can not say enough about FDR. Coming from a family of business owners I have to say FDR is on point. Everything they say they are! THEY ARE!!! As long as you maintain your end of the agreement they will handle everything else and let me tell you for what they do and what little they ask of you it's all worth it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Francisco, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our services to be on point and worth it. Thank you for choosing us!

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    Billing

    Reviewed April 12, 2024

    We sent them a settlement from a bill we had with Freedom debt and they ignored it. Could of saved or 500.00. Freedom debt sucks. What's the point of sending them the paperwork if they are going to ignore it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Scott, I'm sorry to hear about your frustrating experience. It's important to us that all communication and documentation are handled promptly and effectively. An account specialist will be reaching out to you to address this matter.

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    Staff

    Reviewed April 12, 2024

    Freedom Debt is trustworthy and reliable, I have someone I know that have tried Freedom debt and she is now debt free and no longer bad credit. I was recommended by this person to try Freedom debt to help me clear my debt and get my score back in good average! This is why I tried to consolidate my debt to Freedom debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph! What fantastic news about your friend's success with us! We're honored to have been recommended to you, and we're committed to helping you achieve the same positive outcomes. Thank you for choosing us!

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    Customer ServicePrice

    Reviewed April 12, 2024

    Not satisfied with the $300 fee they charge and how long all this is taking to negotiate each debt, but over all it has been ok, just hate all the collection letters that I emailed, but have not heard from this company about any of them or if they even received them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wanda, thank you for your feedback. It looks like you have made tremendous progress in the time you've been working with us. Your monthly deposit is not a fee, it helps us settle and pay your creditors and it does cover service fees. An account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed April 12, 2024

    I haven't felt so good about money problems in years. I only have one payment and it is such a relief not to worry about who I might have missed a payment to. I am so grateful to have started this. I encourage anyone who feels like they are drowning in debt contact Freedom Debt Relief. It is the most wonderful empowering feeling. Please contact them today.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Marilyn! It's incredibly rewarding to hear how much of a positive impact our program has had on your financial well-being. We're thrilled to have been able to provide you with relief and empowerment during what can be a challenging time. Your encouragement means the world to us, thank you for choosing us!

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    Staff

    Reviewed April 12, 2024

    I needed a lot of help with my debt that I caused myself when my husband died, You got in touch with me and showed me that I needed your help. I trusted you enough to let you help me, and you have helped me a lot so far, thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paula, we are truly grateful for your kind words. It means a lot to me that we've been able to make a positive difference in your life during such a challenging time. Thank you for choosing us!

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    Punctuality & SpeedStaff

    Reviewed April 12, 2024

    Freedom debt relief program is the best decision I made in the last year to help me get out of unwanted debt. This program is easiest. I just need to make my scheduled deposits and the work is done for me. I am now looking forward to my financial future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jennifer, thank you for sharing your journey with us. We're delighted to have been able to help you navigate your path to financial freedom with ease.

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    Customer ServiceStaff

    Reviewed April 12, 2024

    I want to pay debt off faster and was told I really can’t do that until I get all my debts in settlements, which is fine, however, I spoke with one lady that wasn’t helpful in explaining and the last lady I spoke with was incredible and very helpful. It’s a hit and miss when call FDR and talking to a representative. I feel they all should be on the same page and explain all the same.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Shantel, we appreciate your feedback and apologize for any inconsistency you experienced with our representatives. Ensuring clarity and consistency in our communication is essential to us, and we're sorry if we fell short of that expectation during your interactions. Your input helps us improve, and we'll work diligently to ensure that all our representatives are well-informed and provide helpful guidance consistently.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 12, 2024

    Whenever I contact the customer service I'm always treated with the utmost respect and professionalism that anyone could ask for. They explain everything where I can understand it and are willing to take their time to make sure I understand. They've made me feel like there is a light at the end of the tunnel for my financial freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Vanessa, thank you so much for sharing your experience with us! We're thrilled to hear that our customer service team has consistently provided you with the respect, professionalism, and clarity you deserve.

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    Customer ServiceStaffTransparency

    Reviewed April 12, 2024

    Freedom Debt is excellent in handling from the very beginning to resolving all debt. They keep you up to date on the status of your accounts and you are free from getting calls. Once a debt needs authorized to settle you just get an email to indicate if you authorize. I have used them twice sad to say but they have helped me both times! Strongly recommend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ramona, thank you so much for sharing your experience with us! We're thrilled to hear that our service has consistently delivered excellent results for you, from the initial stages all the way through to resolving your debt. Thank you for choosing us.

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    Customer ServiceStaffBilling

    Reviewed April 12, 2024

    I have only had positive experience dealing with Freedom Debt Relief. I've used them before and graduated. So that speaks for their results. Their agents work really hard to get you the right results. They are compassionate and you don't feel like you are being judged for needing help. My experience on the phone flowed and gave me 100% of their attention and rarely put me on hold. They told me how to respond when credit card companies contacted me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Barbara, thank you for your wonderful review! Graduating from our program is a significant milestone, and we're proud to have played a role in helping you achieve financial freedom. Your trust and confidence in our ability to deliver results mean everything to us.

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    Staff

    Reviewed April 12, 2024

    I'm very satisfied with the progress we're making. I understand that process takes time. The only thing I have reservations about trying to pass my debt off the a third party. I want Freedom Debt Relief to handle my account. No one else SO please don't give my account to anyone else.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tomas, we are unsure what you mean by third party or someone else taking over your account. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed April 12, 2024

    This program has really helped me out when I felt that I was drowning in debt. At first it would seem that it wasn’t the best choice but once the time passes by you’re start to see the magic happen. Truly recommend to any one that feels that they need that stress free feeling. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Enrique, thank you so much for sharing your experience with us! We understand how overwhelming debt can feel, and we're thrilled to hear that our program has made such a positive difference for you. It's incredibly rewarding to know that as time has passed, you've started to see the positive impact and feel the relief from your financial burdens.

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    Customer ServiceStaff

    Reviewed April 12, 2024

    The ladies at FDR were so helpful. The ladies who work in on the evening shift were lifesavers in guiding me/offer solutions to a recent financial problem that happened suddenly. I felt so much better after the call. I was able to make a decision and resolve the issue. Thank you so much For the help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, thank you for taking the time to share your experience with us! We're delighted to hear that our team was able to provide you with the support and guidance you needed during a challenging time. Our evening shift staff works tirelessly to ensure that every customer receives the assistance they require, and we're thrilled that their efforts made such a positive difference for you.

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    Customer ServiceSales & MarketingStaff

    Reviewed April 11, 2024

    I have not been able to make a deposit yet. I have requested support and have not received any word. I am not sure if i am being called and the number is coming up as SPAM. It would be helpful if I could be notified when I am being called so I know to answer. Or at least the phone number.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lushanya, thank you for bringing this to our attention. An account specialist will be reaching out to address your questions.

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    Customer ServiceStaffTimeliness

    Reviewed April 11, 2024

    Been with ClearOne before and Freedom Debt is so much easier to contact and always have the answers. When I have an issue, just call and I get immediate response. With other company, called many times before I could talk to anyone. Everyone pleasant and helpful. I’m so happy I chose Freedom Debt and not going to anyone else.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Becky, thank you so much for sharing your experience with us! We're thrilled to hear that our commitment to accessibility and prompt service has made such a positive impact on your journey toward financial freedom. Thank you for choosing us.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 11, 2024

    From the moment we called Freedom Debt Relief they made us feel like there is hope and showed us a path to financial freedom! While we are still on our path we have regained a sense of confidence and control of a financial situation that had spun way out of control! We have been treated with the utmost respect and compassion for our situation and were never made to feel stupid. Very professional company with quick results! They handle it all!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jeremy, thank you so much for sharing your experience with us! We're truly touched by your words and are thrilled to hear that your journey with Freedom Debt Relief has brought you hope, confidence, and a sense of control over your financial situation.

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    Customer ServiceStaff

    Reviewed April 11, 2024

    This is my second time with Freedom. My first time was a few years ago and they did such an awesome job with helping me then. The agents have very helpful, knowledgeable and supportive. The one thing about Freedom that I love the most is when you call you talk to a real person. So after that being said I would definitely recommend Freedom to my family and friends for debt consolidation cause I know they will be taking good care of and happy with the end result.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rose, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

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    BillingLoan Process

    Reviewed April 11, 2024

    All and All I'm happy with the process. It's a lengthy process but it's better than filing bankruptcy. I would like to get a one time loan to pay off everything at once to have just one payment. I have 1 completed payoff and will have another next month. So progress is happening.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dana! We understand that the debt relief process can feel lengthy, but we're glad to be able to offer you an alternative to filing for bankruptcy. Your commitment to the process and the progress you've achieved is something to be proud of!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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