Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,880,395 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 21 Reviews 3635 - 3835
    Verified purchase

    Reviewed Nov. 10, 2023

    They are doing good for me. I wish I could provide extra money in my account, but unfortunately I cannot at this time. Please if you have the opportunity to do so please put in extra. Thanks and good luck with your progress and hope you get out of debt and do fun things and relieve the stress.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jesse, so pleased to hear that this program is suited to your needs. Its a blessing just to serve and collaborate with you in your financial journey.

    Verified purchase
    StaffBillingRatesCommunication

    Reviewed Nov. 10, 2023

    I've used the service twice. They're very responsive and very easy to contact. They keep me informed in the process. They work with what you can afford to pay on a biweekly basis. There is some wiggle room for the amount to pay or the date that you can pay. So they're very consumer-friendly. My personal dashboard shows me what my payments are and where I am in the process. It shows how long it takes to a payoff date. I can easily add more funds and stop the program anytime if I wanted to.

    Working with them allows me to cancel some of my debt. It's not burdensome and it would be much worse if I were to continue paying all the interest and the fees. A weight has been lifted from my shoulders for sure.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ginger, so pleased to serve you again. I am so sorry that you had to undergo unexpected expenses again. We hope to continue to support you along your financial journey.

    Verified purchase
    Billing

    Reviewed Nov. 10, 2023

    When going into this I really did some research. I made sure that the company had a high score with the Better Business Bureau. I also read what others said about going through this company. Then also gave it a lot of thought before contacting them. After being in the program a year it was the best decision I ever made. Once I am done I will be careful of credit cards and any other debt that can make life difficult.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Stacy, we are so pleased to serve you, thank you, for sharing our upfront attention and service. We are pleased to hear your positive feedback and we look forward to your future success.

    Verified purchase
    Staff

    Reviewed Nov. 10, 2023

    Freedom Debt Relief are professional and very helpful. They listened to my debt problems and explained to me how Freedom Debt Relief works and how they help people get freedom from their debts. I would recommend Freedom Debt Relief to anyone who is struggling with high debts. They are caring and listen very carefully to your debt situation and tell you how they will help you have freedom from debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Gregory, we are pleased to hear your positive feedback. So excited to see your journey on the right foot. Keep us posted if you need anything and we will be sure to let you know when we achieve the next settlement.

    Verified purchase
    Punctuality & SpeedStaffFollow-Through

    Reviewed Nov. 10, 2023

    The process was not fully explained. All my accounts were not included. I was expected to find all my accounts, account numbers and balances for the account. I feel as though I had to do all the research myself after I was initially told that my credit would be pulled and you would take care of it. I was contacted late after hours from 1 agent whose child was screaming in the background. I was spoken to rudely by the last agent that informed me that some of my accounts would not be included and stated several times that the paperwork I was submitting was incorrect. I am trying to give your program a try but I'm seriously thinking of not following through due to the interaction I've had thus far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Elizabeth, I am so sorry that we got off on the wrong foot. I personally want to reach out and get this resolved. I will be in touch soon so that we can get you squared away and ready for your future success. Thank you, for informing me and I look forward to serving you soon.

    Verified purchase
    Staff

    Reviewed Nov. 10, 2023

    They set up my program to where it wasn't difficult to understand. The rep explained everything in general and she was very easy to talk to. Working with them has made it easier financially. I recommend FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Chad, thank you for sharing the positive feedback and thrilled to serve you. We aim to make each interaction easy and understandable and provide quality customer care. We really appreciate your review and look forward to your future success.

    Verified purchase
    Staff

    Reviewed Nov. 10, 2023

    I believe Freedom Debt Relief will be able help me in my time of need, I trust them and their plan. I haven't been able to relax in a long time, but since talking with my Freedom Debt Relief, I am more confident and look forward to the future. If anyone out there is in need of relief, I strongly recommend Freedom Debt Relief. Thank you!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Glenn, we are all feeling this high inflation and we all need something to lean on. We are honored that you choose us. We look forward to serving you and helping you achieve your financial goals.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 10, 2023

    I have credit card debt that is being taken care of much sooner than I anticipated. The only problem is in the past two months, I’ve received a text message saying my FDR account is short. I called and was told not to worry about it because my account had plenty of money in it.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sarah, I would love to check out your account personally. Please let me take the time to see what's going on and I will touch base with you. Thank you, for bringing this to our attention and have a wonderful day.

    Verified purchase
    StaffTransparency

    Reviewed Nov. 10, 2023

    I am very pleased with Justin ** Debt Consultant’s explanation of the program in finding resolution of my debt. He provided all information available and answered all my questions. As such, I have and will recommend Freedom Debt Relief to my family and friends. Great program and professionalism at its best.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lourdes, thank you for those kind words. We really appreciate that and it means alot to hear were making a big difference. We do not want to be like everyone else trying to take your money. But to serve you and help you achieve your financial goals. We are honored to be on this journey please let us know if you need anything.

    Verified purchase
    StaffBillingHonesty & Transparency

    Reviewed Nov. 10, 2023

    Freedom Debt Relief was able to help remove me burden of $32,000 in debt. Now the money I was paying to credit cards is going to my savings and my future. I really satisfied with the plan to decrease my debt. Thank you very much. To be honest freedom helps to be disciplined. I pay regularly every month I knew I need to pay. When I used credit cards I did not pay attention on how much I spend. Now I realised responsibility when I buy something.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Olga, we are thrilled to serve you and relieve you from the burden of your debt. We are excited to not only anticipate the results from the program but the change in you to be more sustainable for the future. Keep up the great work and thank you for this wonderful review.

    Verified purchase
    Staff

    Reviewed Nov. 10, 2023

    The only thing I have to complain about is how long it takes to be debt-free. I understand that that part depends on me and how much debt I am in and how much can I afford. Yes, I wish that it was all gone, but it's going to take time. Will I recommend this program to my friends and family, ABSOLUTELY!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, so pleased to hear you find a program that is suited to your needs. We understand it takes time but I am encouraged that you know that and have proper expectations. Keep up the great work and we look forward to your future success.

    Verified purchase
    Staff

    Reviewed Nov. 10, 2023

    I thank FDR for giving me peace of mind for the first time in a long time. I've been paying off debts that have been incurred for years. That translates into less anxiety and fear and that means I can finally help my daughter when needed. Literally, FDR has given me and my family a new lease on life.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Betty, so thrilled to hear from you. This is an amazing review and excited to hear how it impacted not you, but your whole family. Keep up the great work and let us know if you need anything in this financial journey.

    Verified purchase
    Staff

    Reviewed Nov. 10, 2023

    Hello the only issue is I have, with this service is, people are already in trouble with money but it takes 5 days or more for you all to take your money, so when people have other things that come out then it puts the money people out said In jeopardy, Customers should be able to send or be instantly taken, not 5 days, but other than that amazing service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Anthony, we are concerned about your experience. We want to make sure we can do everything to make your experience the best possible. Please allow me to personally reach out to you and address this in more detail. Talk to you soon, and thank you for bringing this to our attention.

    Verified purchase
    Billing

    Reviewed Nov. 10, 2023

    I would think if you talked with my creditors they would not continue to take payments from my account, you have taken your first payment yet I still have to pay and other creditors telling me to make a payment, your payment shouldn't start until it has been resolved with my creditors.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Doris, thank you for bringing this to our attention. We would like to get in touch to understand your situation and find a solution that will help you achieve your goals. Please allow me the time to review your account and I will be in touch.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 10, 2023

    Frankly, so far so good, but too soon to give a fully realized assessment. However, the process is well streamlined and I feel fully supported by FDR during this stressful time of financial hardship. Can't wait for my first negotiation. One day I expect to write a glowing review as I am referring other friends and family members in distress to use your service based on my experience thus far.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Linda, anxious for that day to come soon and you one step closer to financial freedom. Thank you, for this kind review and we look forward to your future success. Keep up the great work.

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Nov. 9, 2023

    I never thought that this process would be easy to start. It was easy to understand the process. Felt relieved. We are already seeing results. Exciting that our debt is being handled by a trusted business. And we are paying back our debt. We are extremely happy with the way that we have been treated especially after dealing with the creditors. So turn your credit card debt over to the professionals. You will be as pleased as we are.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Samuel, I am pleased to hear you find comfort in our service. We aim to help folks find the best fit for them and lead them in that path. Keep us posted if anything changes and have a great day.

    Verified purchase

    Reviewed Nov. 9, 2023

    I started with Freedom Debt back in 2021 and I started off with over 15k in debt. I felt I couldn’t breathe anymore with my debt. The first year of the program was tough seeing my credit plummet. But, 2 years in now, they have battled most of my debt and my credit is rising like a star! I can finally breathe as I become debt free.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Heidy, so pleased to see your victory shining like a bright star. Thank you, for putting your trust in us and allowing us to serve you. We are so thankful for this kind review and look forward to the success that is coming your way.

    Verified purchase
    StaffLoan Process

    Reviewed Nov. 9, 2023

    Horrible experience. They let one of my debts get as far as me receiving 3 summonses and having to take 2 days off from work to go to court. Then had to get a personal loan to take care of the debt I was better off doing that from the beginning. I don’t recommend this program to anyone.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Josephine, we are concerned about the expectations of the program. Generally, this is a common risk when joining our program. I would like to converse with you directly to get the full details to help you address your concerns. Thank you, for bringing this to our attention and we will talk soon.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 9, 2023

    I never knew consolidation was the way to go. FDR has taken care of everything for me. Perhaps the best thing is how quickly they negotiated my debts. But the ultimate decision for having FDR take over my debt is, I'll be out of debt in 4yrs vs 20. Thank you Freedom Debt Relief!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Renee, so pleased to hear all is going well and the results are suited to your expectations and needs. Thank you, for this wonderful feedback and we hope success continues to find you in the months to come. Keep up the great work.

    Verified purchase
    StaffTransparency

    Reviewed Nov. 9, 2023

    This company is just pure amazing. I just started the program this year. And so far so good. Thank you so much. They keep you updated always willing to give you information by answer any questions you have. They're the best. I tried a previous company and they do not come close to these guys. Truly blessed and thankful.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Grayer, thank you for this kind review. We are thrilled to receive such a high compliment. We are grateful to serve and glad you feel likewise about our service. Have a great day and keep up posted on any changes.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 9, 2023

    Freedom has been working great, I started feeling relief right away. I have been able to save money a month while paying off my debt. They have been able to settle debt for even lower than my registered amount. Freedom keeps me up today with my accounts by using the portal so I know what is going on at all times. The customer service is fast responding and professional.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Renee, thank you for this great review. We are pleased to hear our amenities are to your satisfaction. We will continue to monitor your account and we look forward to your future success.

    Verified purchase
    Customer ServiceBilling

    Reviewed Nov. 9, 2023

    I am relieved that I am receiving calls and mail from creditors. My credit score dropped low, but is rising. I use cash now, realizing that is the best way for me to make purchases. If I don’t have cash, I don’t shop. I do not plan to get any more credit cards, because I don’t want to repeat this cycle. I have spoken to some friends about this company, they are considering calling to get information.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mae, so glad we were able to find some relief and provide you with a new outlook. Continue the great work and let us know if anything comes up. Have a great day.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 9, 2023

    Updated on 01/05/2024: I am so glad I finally decided to consolidate my credit. I am even more happy that I chose Freedom Debt Relief. They have been amazing. I feel like I don’t have to do hardly anything at all. They keep me up to date on what’s going on with my accounts and when they have settled one. I have been offered an alternate strategy to help settle things even faster. I 100% recommend Freedom Debt Relief if you are wanting to consolidate and get out of debt!

    Original Review: So far I am very happy with this debt consolidation. The customer service reps are always friendly and helpful. I feel like I’m actually making headway!! I definitely recommend FDR to anybody who has debt and wants to make a change. Now that I have some of my accounts settled I feel like I will be able to stay on track with my credit. I have learned a lot by going through this.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sara, thrilled to receive your feedback and can not wait to your fully debt free. Thank you, for allowing us to serve you and we look toward the remaining debt and we will keep you posted. Have a wonderful day.

    Verified purchase
    StaffBilling

    Reviewed Nov. 8, 2023

    I was skeptical about doing a debt consolidation program but so far I have really enjoyed working with Freedom Debt Relief. They have been helpful, communicative, and knowledgeable. They have helped settle and lower a few of my credit cards already and I've only been with the program a few months.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jimmy, so glad your really enjoying the program. We aim to serve and up folks each step of the way. So glad to see your progress in such a quick time. Keep up the great work and have a great day.

    Verified purchase
    Staff

    Reviewed Nov. 8, 2023

    It has been a great year so far with all of your help. I have no issues at all with the way things have gone. Everybody has been very helpful with my issues and it has been a pleasure to work with them. I hope that all of y’all have a wonderful rest of the year.

    Thank you

    Roger

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Roger, thank you for this kind review. We are blown away on how much impact this has made in your life. That make us feel really good. We appreciate the warm wishes and we look forward to your future success.

    Verified purchase

    Reviewed Nov. 8, 2023

    I'm very happy with the job well explained and the time that was taken to consider all aspect and the savings that you have provided! I’m looking forward to how the program brings freedom to my financial situation! I highly recommend this program! Happy to share with my family all this great information.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ivonnet, so pleased to serve you. We are delighted to be part of this journey and we will be there every step of the way. Keep up the great work.

    Verified purchase
    Refunds & PayoutsBilling

    Reviewed Nov. 8, 2023

    The program works very simple. They take the total about of what you owe, divide it by a set amount of months which gives you a monthly payment lower that the total of your existing payments. Thereby saving you some money each month. Then they negotiate with the creditors for settlements less that what you owe. They pay off the debts and when you have completed all of your payments. your "Debt Free".

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gerald, thank you for sharing your experience with our company! We are happy to see your progress and wish you continued success in your program!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 7, 2023

    I first spoke with Shauna (not sure of the spelling) after my husband told me about this program and he signed up. He made sure this company was legit (which it is!). My mom had a debt consolidation with another company and NONE of the money she put in went to the creditors. Once he spoke to her, he raved about her and had me call her. I can't tell you how relieved I was that she was able to help me.

    She and the rest of the team have been extremely helpful if I have any additional questions. They were able to settle for HALF of what I had on each card which was amazing. So if you feel that you are overwhelmed like we did due to our financial situation, call this company!!! If I could give 10 stars I would.

    Emily

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Emily, we are so happy to hear that we were able to make you and your husband happy with the decision of working with us! We are excited to hear that you are satisfied with your savings as well, thank you for the wonderful feedback!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 7, 2023

    Was a great experience. I would recommend it to anyone who's need help. The employees at Freedom are so helpful. I never thought I would be saying goodbye and thank you for all the help. Anyone who is in a bind call Freedom and you will see how helpful they are.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Adelaide, thank you for those very kind words. We are blown away how this has impacted your life. We are honored to serve and are so grateful. Have a bless day and check out our Molo app for our free services on how to save more money each month.

    Verified purchase

    Reviewed Nov. 7, 2023

    I am so glad for Freedom Debt Relief. These people are great at what they do. They have gotten the creditors off my back and have paid a few of my cards. This is a good place to come to in order to get your debts resolved. Thank you very much FDR. Nancy

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nancy, so glad to see the program has made such a impact in your life. Thank you, for this amazing review and we are very honored to serve you. Keep us posted and have a wonderful day.

    Verified purchase
    Customer ServiceBillingLoan Process

    Reviewed Nov. 7, 2023

    The absence of communication as to what is or is not happening. Information received only after the fact and then only limited to approve this or that. And an occasional note saying a payment has Been made or needs to be made. One time an individual phoned to say they were about to come to a decision. Nothing was said in the beginning regarding a consolidation loan then or down the road. That came as a complete unknown from someone reading a script and available ONLY at that point. Decide now!..

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sandra, we are so sorry for the overall bad experience. We would like to have someone from leadership reach out and see what can be done. Thank you, for bringing this to our attention and we will be in touch soon.

    Verified purchase
    StaffBilling

    Reviewed Nov. 7, 2023

    I highly recommend your company’s services… The feeling of relief that you have someone helping you solve your debt is a great feeling… The knowledge that every day and every payment gets to your goal of having your debts paid off and your credit score will improve… I appreciate your commitment to helping me get my life back in order… Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Terry, thank you for the kind feedback. We understand how finances can be challenging and we are thrilled to see you free from that burden. Excellent job, and please check out our Molo app to learn how to save more money.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 7, 2023

    It took me quite a while to make the decision to call Freedom Debt Relief for help. Although I am nervous about the process I am looking forward to working towards the relief I am hoping will reduce the stress of living in an upside down world that seems only affordable to the elite.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carol, we are thrilled to have you part of the program. We look forward to your future success. We are here every step of the way please let us know if anything comes up. Keep up the great work.

    Verified purchase
    StaffBilling

    Reviewed Nov. 7, 2023

    My experience with Freedom Debt Relief Representative was superb. He was very detailed and had a wealth of information that he provided to me. He explained the program with so much detail to me which really made me decide to go with Freedom Debt Relief. He lifted a heavy weight off my shoulder once I understood completely how he will relieve my debt with the programs you offer. Thank you so much for coming into my life at the time I needed. I plan on putting as much money into my account, whereas you will be able to make the debt payments to the collectors much faster. I will keep this program until I’m debt free.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Theujuaninie, so pleased to see your review. This made my day and I am so glad you feel the relief in this experience. Welcome to the family and keep in touch as you go through the program. Have a great day.

    Verified purchase
    Billing

    Reviewed Nov. 6, 2023

    "I would wholeheartedly recommend this program. When I started, I was burdened with a significant amount of debt. But after 8 months of dedication and commitment, I’m thrilled to say that one of those debts has been completely paid off, and I’m diligently working on the remaining one. The program’s streamlined approach of consolidating payments has made managing my finances much more convenient and less stressful. It’s been a game-changer in my journey to financial freedom.”

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Anna, I am so pleased to receive a review from you. Thank you for taking the time to share your positive feedback. Its an honored to serve you and we look forward to your future debt free status.

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Nov. 6, 2023

    Thanks to the program I have more options to choose with my money. I no longer stress about paying out all my debt alone. I have help. I truly think I have made a great decision committing to the program. I am recommending FDR to anyone that needs debt consolidation. There’s hope with the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dazanaya, so glad to be part of your financial journey and looking forward to our future collaboration. Thank you for this kind review and sharing the positive feedback. Have a great day.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 6, 2023

    Helping people and explaining done well, whenever I call someone is there to help and answer my questions, I like the way they talk to me and they help me with what I can pay and not just say things that they don’t want to explain to get me off the phone or rush when I need more information about my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Julie, we are so thrilled to part of your experience. Thank you, for this kind review and have a wonderful day.

    Verified purchase
    Customer ServiceStaffTransparencyCommunication

    Reviewed Nov. 5, 2023

    Freedom keeps me informed. They send emails out and I'm updated when I'm getting ready to finish an account. They help answer all the questions that I need. I'm trying to get two more debts put in there and they're trying very hard to help me get those in there. The timeline is good. The expected dates are where they're supposed to be.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Bobbie, so glad to hear all is working well. We want to make sure we execute on all your request. Please to hear we are being attentive and alert to conditions to provide for your needs as well being. Have a great day.

    Verified purchase
    Price

    Reviewed Nov. 5, 2023

    I enrolled in this program for specific debts that impacted not only my credit, but the credit of a co-signer. I was encouraged to enroll other debts to this plan. This program has focused on other debts as opposed to the ones I was reassured time & times over that would be prioritized. In settling these non important debts, they have charged a MUCH larger fee than what was originally mentioned. I really don’t feel that I am reducing the amount of debt I owed. It’s just being re-proportioned to this company while my credit and my co-signers credit continues to plummet.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nicole, thank you for bringing this to our attention. I would like to reach out to you as soon as possible to get this matter resolved. Thank you, again and talk to you soon.

    Verified purchase

    Reviewed Nov. 4, 2023

    I still do of have an idea about how much is taken out for repayment. 1. I expect a service fee of $10.00-$20.00 per month and the balance to go to the repayment of my unsecured debt. 2. I have no idea when you start contacting my creditors to renegotiate. 3. I still have no idea when repayment will start.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ben, I am sorry you have not received any answers to your inquiry. We would love to reach out and see if we can answers these question over the phone. Be on the look out to contact you soon. Thank you and have a wonderful day.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 4, 2023

    Case worker was super nice and informative. Answered all my questions. Explained the program in a way that was easy to understand. Let us know if we had any questions we could call anytime. The program as of this point in time seems to be really easy to follow. Access to our information is simple. I do have a little issue finding info about some of the accounts in the program, but eventually I find what I'm looking for. I can always call if I really need to get that information. Overall satisfied.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lori, thank you for your feedback. We understand the dashboard can be difficult and we encourage you to call us when you're struggling so we can navigate your dashboard with you!

    Verified purchase

    Reviewed Nov. 4, 2023

    I have been satisfied with the process but it's short on options to allow smaller debts to pay off sooner when you have excess funds rather than make them run the course. I was told no to paying a few off when I had the money allowing the others to be increased.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Matt,

    So glad you are overall happy with the program. There is a process and a lot that goes into deciding the order accounts are negotiated. We understand you are anxious and ready to be debt free, we will get there don't worry. Thanks for trusting and choosing Freedom Debt Relief.

    Verified purchase

    Reviewed Nov. 3, 2023

    Freedom Debt Relief has started my relief program. I have made 2 deposits to my account. Looking forward to getting my debt removed. I have 5 creditors in which I need to have Freedom Debt work with to remove my debt. This process should be completed in two to six months.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mark, we are excited to welcome you to our program. We know things start off slowly but rest assured our goal is to get you the best savings and stress relief all at once. Please do not hesitate to reach out to us!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 3, 2023

    There is a great gap between the settlements. I understand to a degree as you have to add the human factor, but the next target is May of 2024 when it is now November 2023. This seems like a long time when I am still falling further behind and still receiving multiple phone calls per day.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Debra, we also have to accumulate enough funds in order to begin negotiations. We know it can be frustrating to see things move slowly. An account specialist will be reaching out to address your concerns.

    Verified purchase

    Reviewed Nov. 3, 2023

    I am so happy I'm debt free, I would highly recommend FDR to my friends. FDR has been my consultants for the last 3 years. It's such a relief not to worry about debts again, thank you for everything. I'm debt free, now I can breathe and go on with my life

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sarah, thank you so much for this wonderful review. We are so excited to congratulate you on being debt free! You did it! Excellent work and we are so thankful that you chose us to serve you. We wish you nothing but continued success.

    Verified purchase
    StaffBillingRates

    Reviewed Nov. 3, 2023

    I'm new to the process but I'm hopeful that this will truly help me get out of credit card debt. It's so stressful knowing that you are about to get swallowed up in debt that will just keep growing due to interest. I now feel like there is an end in sight. The hit my credit score will take is nothing compared to the joy of getting rid of these credit card debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Martha, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase
    PriceStaff

    Reviewed Nov. 3, 2023

    I told my friend and she is now part of the program. Her and her husband are really excited to see how this will help them. I hope in the future I will have no more money issues. I also hope to be able to send more money each month.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Pat, thank you for recommending us to your friend. We are excited to see both of your results! Thank you for trusting us.

    Verified purchase
    TechBilling

    Reviewed Nov. 3, 2023

    I wondered for a long time on how to go about my debts. I finally decided to take action. I am happy I did it with Freedom and they broke it down to me. I feel confident that it will work. The process is simple and you are allowed to ask all possible questions. You set your payments based on your budget. It is better than living in stress each day. Thank you Freedom

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Yolanda, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

    Verified purchase
    Customer Service

    Reviewed Nov. 3, 2023

    So far every email and every contact has made me feel confident that I made the right choice. I am finally feeling less stress and can concentrate on other things that I have been leaving to the back of my mind due to worrying about the money and paying this debt. Freedom Debt Relief is the go to for giving me peace of mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rena, thank you for sharing such positive feedback with us! We are happy to hear that you feel comfortable and supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 2, 2023

    I had fallen behind in all of my bills due to some health issues and did not see a way of catching up, I had gotten an e-mail about Freedom Debt Relief so I called them. Right from the beginning I felt comfortable and at ease. Everything was explained in detail. They took over my debt and I have not had one single problem. They have so many options for you and are very professional. They are the best!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paula, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 2, 2023

    I called back in July and got set up immediately. They have settled two of my debts to date and are working on the next one. They are kind and keep me up to date daily. Freedom Debt Relief helped me save my peace of mind and took years off my debt. I would definitely recommend Freedom Debt Relief to everyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2023

    The service is well done & we love the way Freedom has taking care of our burden of debts,, So yes I would recommend to family & friends, as a matter of fact I already have shared phone number to a friend who is in dying for help,, Thank you for your service..

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Billy, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 2, 2023

    I would highly recommend Freedom Debt Relief. They were very professional and knowledgeable in working with creditor and helping me reduce my debt. They kept me informed of my status in the program monthly and made sure my payments went to the right creditors. I was always aware of my creditors response to the settlements that was made on behalf of Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ronald, we are glad to hear that the program has been beneficial for you in managing and reducing your debt! It's wonderful that you've had a positive experience and that the program's emails are something you look forward to.

    Verified purchase
    Customer ServicePunctuality & SpeedTransparency

    Reviewed Nov. 2, 2023

    Updated on 04/25/2024: Just wish I would have understood how long it would take to contact creditors..I've been hounded with calls and now letters from attorneys..Very disappointing.. I was told that I wouldn't be getting the calls. I even contacted my creditors and told them I was using Freedom and they would be contacted..Months later and still nothing.

    Original Review: I just never thought you would hold my debt so long as to bottom out my credit score went from 659 to 470 in 3 months..I probably wouldn't have done this if I would have realized how it works..Person I spoke to said it would be a small drop...I guess it really my fault to not asking more questions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Edward, we are sorry to hear that you are disappointed about your credit score drop. We understand that your credit score is very important, but our goal is to help you pay off your debt at a reduced rate, and faster than you would by just making monthly deposits.

    Verified purchase
    TechRefunds & PayoutsStaffBilling

    Reviewed Nov. 2, 2023

    So far so good. First installment came out of my account and we will see how this goes. The young man that helped me in the beginning was very nice and understanding but I will remain cautious because I have never met anyone in person and I just want to pay my bills off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marie, it is great to hear that your first draft has been processed. We are excited to see your progress with time. We understand your cautiousness, rest assured we are happy to speak with you 7 days a week!

    Verified purchase
    Customer Service

    Reviewed Nov. 1, 2023

    Don’t ever let me know if account are being settled. I upped my deposit and still have not settled any more accounts. It seems all my deposits are just going to fees and not my accounts. Also why are all my creditors calling. They claim they have not been contacted by you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kaelynne, our dashboard is a great resource to stay up to date with current and new settlements. We are sorry to hear that your creditors have been calling you to collect funds. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Staff

    Reviewed Nov. 1, 2023

    I had debt over $10k with almost 20 creditors making up that amount. They have negotiated excellent settlements in which I have NEVER had any issues with Freedom. Don't look any further when you must reduce your debt, they will not disappoint and you will have a clear conscience at the final results.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    John, thank you for the amazing review! We are so happy to hear that the process went smoothly for you! Great job and congratulations!

    Verified purchase
    StaffBilling

    Reviewed Nov. 1, 2023

    Overall, I’m happy with experience. In the beginning it was quite scary but I’m better now. The dedicated account and the payments I have been explain clearly. Now I understand it all. I guess I can’t be part of the negotiation process on the amount. It seems risky to decline an offer, but I have to wonder if that something that I should do but I just don’t have enough information to know. Thanks for all you do. I really appreciate you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sarah, it is great to hear that you feel more comfortable while working with us. We want to assure you that we always bring you the best offer to the table and no less! Please contact our customer service team if you have questions about what declining an offer means for your program.

    Verified purchase
    StaffTransparency

    Reviewed Nov. 1, 2023

    Excellent service. Never fail to contact me.. Always answer your questions. Very friendly staff, nice, you can depend on them. Dashboard always update your debt enrolled. Show all accounts appropriately. Very accommodating. Will recommend to a friend. Their services are excellent. It ease me because of what they did.. Freedom Debt Relief is the best.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Floran, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed Nov. 1, 2023

    This was such an excellent experience. Loved my team! Very dedicated to helping me through my debt mess and in a very timely manner. If you have debt that you can't handle, Freedom Debt relief can help you through and give you peace of mind. Don't lay awake at night worrying and don't bury your head in the sand thinking it will go away when there is a perfectly good debt relief company, Freedom Debt Relief, who will help you. They are vvery professional and will make you feel comfortable. I know they did with me. Thank you to my team!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cheri, thank you for sharing how you feel about the team! We are very happy to hear that we have been able to guide you and provide you with relief!

    Verified purchase
    Refunds & PayoutsStaffBillingRates

    Reviewed Nov. 1, 2023

    I would highly recommend Freedom Relief to anyone looking to have all credit cards paid in a timely manner.. Professional/ personal/dedicated to their goal of service.. very satisfied my decision to have their help. Looking forward to finishing my commitment to finishing my paying my credit cards and hopefully and paying cash from now on.. Saves high percentage rates..

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    PriceStaffBilling

    Reviewed Nov. 1, 2023

    I do appreciate all the help that you are giving me in reducing my debt. On the other hand your fees are pretty expensive. For instance you get my debt cut by 40 to 50% which is very helpful and it's kind of uplifting but then you tack on a fee which brings me right back up to the amount that I pretty much already owed so I'm not really seeing a whole lot of savings out of this. Other than I am not making monthly payments to several different creditors and just making me a payment to you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Robert. It is important to remember that you are saving on your overall debt and your debt is completely separate from our settlement fee. Our fee is payment for the service we are providing and the settlement is what you pay to satisfy your debt with a creditor, at a lower rate.

    Verified purchase

    Reviewed Nov. 1, 2023

    I'm still in the program and I'm on my last thing. They have enough to pay it off, but they're still taking my money. It also took a little longer than I expected. But other than that, it's okay.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Denise, thank you for sharing your feedback. We understand how exciting it can be to be this close to graduating. An account specialist will be reaching out to address your last account.

    Verified purchase
    Billing

    Reviewed Nov. 1, 2023

    The program has been good other than the high payments, but looking back, I'm glad I made those high payments because I'm about finished with the program. Freedom Debt Relief has taken the stress and strain off of worrying about these bills, and I would tell people to look into it and consider it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi James, thank you for your feedback! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

    Verified purchase
    Customer ServiceContract & TermsPriceRefunds & PayoutsStaff

    Reviewed Oct. 31, 2023

    When I had questions and had to call in, specific questions regarding something, sometimes I didn't get the answers I wanted or Freedom Debt Relief's reps didn't sound like some of the people I got on the phone who were knowledgeable enough for those questions. Also, FDR took too long to pay off one of my debts. There were several. And this particular debt should have been priority because it had legal action attached to it. And I found out towards the end when I was getting ready to finish my program that was the only debt left out of all the others which were paid off nice and smooth. This particular one was overlooked. If it had legal implications attached to it, it should have been priority because in the end, it had to go to their litigation service.

    I didn't like going through all the legal stuff with this because I didn't do it with any other debts. I had to deal with FDR's legal team. And the attorney I got from them was horrible. I complained to FDR about him. But they said they couldn't talk to them because I signed that power of attorney. So, they told me they couldn't do anything. I had to deal with him. And it got very confusing. I voiced my concerns to the people at FDR about it. And I never talked to the attorney after he told me that he would get it taken care of.

    Instead of negotiating down, like they usually do with all the other debts, it became much more than the initial amount FDR had me to believe it was from the beginning. And they said they negotiated down still, but it was not negotiated down to what the original debt was in the first place. So, I paid more for that debt. And it cost me more than the other debts, because they usually charge a fee when they pay off a debt. This fee looked like it almost doubled. But it was done and over with. The overall experience was okay. FDR paid all my debts off like they were supposed to.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, we appreciate your feedback. We are so proud of your success in our program. An account specialist will be reaching out to you soon, congratulations on completing your program!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 31, 2023

    So far I am very pleased just wish it could go faster. It has taken a lot of worrying off my shoulders. Whenever I contact you or I get contacted the representative is very mannerly. I will tell my family and friends about your company. The hardest thing is to get the banks to stop calling me. I explain I am under the FDR program and they are still calling. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Renee, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. We are glad we have been able to provide you with relief. Keep up the great work!

    Verified purchase
    Staff

    Reviewed Oct. 31, 2023

    Freedom Debt Relief has a website which can be easily navigated. And it's easy to get through to a rep.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Brandy, thank you for sharing how pleased you are with our dashboard! Keep up the great work and don't forget that we are here to help every step of the way!

    Verified purchase
    Customer ServiceCommunication

    Reviewed Oct. 31, 2023

    Freedom Debt Relief was good. I had a lot of credit debt. So, I had to find a solution. They did all the work, so I'm satisfied with what they did for me. The debt consultant was nice and he kept me in the loop at all times. He would also call me when there was a consultation performed. That was how they eliminated my debt. They will call me and say, "Can you put this down?" and I'll say, "Yes." Every month, I will pay them $328. I already finished the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elizabeth, it is great to hear that our program fit your needs! Thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 31, 2023

    This was so easy to set up with my consultant Jacob. He was very knowledgeable and very professional and nice to deal with. He stayed on the phone with me through the whole process. I was given several options and he helped with the best possible solution for me. It wasn’t a lengthy process at all. I can finally sleep peacefully knowing that my creditors will be paid.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Suzzanne, it is great to hear that Jacob was able to provide you with the support and guidance that you needed to comfortable enroll in our program. We are very happy to provide you with some stress relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 31, 2023

    I am very pleased with the outcome of paying off my debt. Anytime I had a question I would call and speak to someone and they were always able to answer my question. I like that I'm able to look at my client dashboard and see how my debts are being resolved. I would recommend Freedom Debt Relief to anyone. Thank you so much for your help with this matter, Jenny **.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jennie, it is great to hear that you would recommend our program because of the great experience you had while working with us! Please keep checking your dashboard to stay up to date with your progress!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 31, 2023

    Freedom has been very helpful in getting my debt completed and especially now through the accelerated program! They are speeding these right on by! I would recommend them to anyone whom overwhelmed with debt and can’t do it alone! They keep you up to speed, with all of your progress step by step!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rochelle, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 31, 2023

    In just a 1/2 a year I’ve seen so much progress from FDR. I’ve been very happy with my choice to become debt free. Everyone is so amazing & on top of resolving my accounts. Whenever you reach out they are very prompt on getting back to you unlike other debt companies.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Corrina! It's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Oct. 31, 2023

    Everyone I have talked to has been very polite, and helpful! It has also lightened the load of all the bills and combining them in to one payment, specially because being out of work with surgery. I must admit I was skeptical at first but once called and talked to the lady on the phone she pointed me in the right direction and explained everything in detail and made me feel at ease, overall great experience!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Richard, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

    Verified purchase
    Staff

    Reviewed Oct. 31, 2023

    My experience with the Freedom Debt Relief Counselor was amazing. He was completely thorough and detailed in the information provided. I would definitely recommend the service to family and friends. I look forward to working with the Freedom Debt Relief team to settle my debts in a way that won't impact my credit over a long term.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wapeka, we are happy to hear that you were able to make an educated decision to work with us. We are so grateful to hear that you would recommend our service. Thank you again for choosing us!

    Verified purchase
    StaffBillingTransparency

    Reviewed Oct. 31, 2023

    Updated on 06/08/2024: I am so happy with Freedom Debt Relief for helping solve my debt problems. I know they are not done yet but for what they have resolved I am truly grateful. It has relieved a lot on my stress level. I would definitely recommend freedom debt relief to anyone I know that is in debt problems. Thank you so much.

    Original Review: I am just getting started with this program and would refer this to a friend. I'm hoping it will help me to get me back on track with my finances. This has been a tough go for me. I know one thing for sure. I will never get credit cards again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Diane, thank you for sharing your experience with us. We know we the beginning of this process can be slow but patience is key at the start. We cannot wait to see you succeed in your debt relief journey!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Oct. 31, 2023

    So far it seems to be going ok but just would like to get all debts with some kind of resolution. I think there is still 3 outstanding. Customer Support has been great and I have been sending them everything I get from creditors. I am kind of surprised that we have not seen any of the accounts just charged off. So far so good. I am just like everyone else and just in a hurry as late fees and interest keep accruing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wayne, we know it can be a little frustrating to see that not all of your accounts are settled at once. We do want to remind you that settlements take time because we need to accumulate funds to be able to negotiate the best rates for your accounts! Rest assured we will do our best to obtain the best savings across all of your accounts!

    Verified purchase
    PriceStaffRates

    Reviewed Oct. 31, 2023

    Just started, they have been very informative about everything, and answer questions when I have them. I really don't know what to add, they have helped me out and I should be debt free in as little as 4 years, instead of 20 by paying the CC companies the minimums, with high interest rates they charge.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jeff, it is great to hear that you feel prepared for what your path will look like while working with us! We are excited to see you results.

    Verified purchase
    Customer Service

    Reviewed Oct. 31, 2023

    I called around for debt consolidation and nobody would take my case but FDR. If it wasn't for them, I didn't know what I could have done. We wouldn't have been able to stay in a house. When I checked the website, it said I've completed the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, thank you so much for allowing us the honor to work with you. We are so proud of your hard work and commitment!

    Verified purchase
    Customer ServiceCoveragePriceStaffBilling

    Reviewed Oct. 31, 2023

    I was able to get the bills consolidated and paid off through Freedom Debt Relief. They had a certain amount that they took out of my account every other week then a percentage of that money went for the different things. Part of it went into the account to pay off the dedicated account and some of it went to pay the insurance and their fees that they charge. They've mailed me my packet that says I have graduated. It took a little over the time that they said, but it's been done with the exception of one item. Originally, they said it would be three and a half years, but it took four and a half. I had tried to add that one item multiple times but was never able to. I could never get back in touch with my rep. They would tell me to take a picture and email it but it never got added into the program.

    The last person I talked to said I can enroll it after I finish. I didn't wanna have to go through all of that again for just the one account, but I needed it. I still gotta figure out what to do concerning that. There were different reps that I worked with and they always verified the information depending on who I got. Some verified a lot more than others, but they were very knowledgeable for the questions I had. The website was very user-friendly to log in to.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christy, it is great to hear that you had an overall good experience with us. We would like the opportunity to reach out to you and discuss your concerns.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 30, 2023

    The customer service was great, the staff did an excellent job at explaining their program and the services that they provide giving you (the potential customer) time to soak in what has been shared with you and space to think as to what direction you might want to in. Then you are given time to ask questions. GREAT EXPERIENCE.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wilma, we are happy to hear that you made an informed decision when choosing to work with us!

    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed Oct. 30, 2023

    Excellent customer service. I'm incredibly grateful for their dedication to my account. All service agents are professional and have provided me with a step-by-step process. Financial Freedom made it easy to understand. The customer portal is easy to use and understand. I currently used their legal team to handle one of my creditors, and they were on top of it. My worries were gone as soon as they began. The legal department contacted and stayed in communication until my case was resolved.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi David, we are happy to hear that our dashboard has been a useful tool for you! We understand how stressful legal accounts can be, we are happy to hear that our legal partners were able to assist you!

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Oct. 30, 2023

    FDR help has given me a second chance to get my credit score back to where it was once before. I truly understand the situation I put myself into by not paying attention to the bill I was receiving. FDR is truly the best! They are fast, accurate and customer friendly. Always on top of customer needs, fast and efficient in negotiation with all creditors, also cuts down on the amount of money that is paid to close your accounts. Analysts are perfect for my credit restoration program process. They contact you right away for you to approve checkoff to creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Spiro, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Customer Service

    Reviewed Oct. 30, 2023

    I am happy with the way things are. I just wish there was more contact but happy with what I have paid almost total of 3 which I'm very happy with and looking forward to be debt free. Someone told me about Freedom Debt Relief. I was skeptical at first but when I made that first call I was informed very well of the steps I have to reach.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Debra, thank you for allowing us the opportunity to guide you in your journey towards financial freedom!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 30, 2023

    Customer service was great. Everything was explained for clear understanding as to how the program works. I would recommend this program to others. I look forward to getting out of the hole that I have dug for myself. I will have more funds each month to do as I please.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sabrina, thank you for sharing your experience with out customer service team! Rest assured we are here to help every step of the way!

    Verified purchase
    Refunds & Payouts

    Reviewed Oct. 30, 2023

    I TOLD YOU TO CANCEL MY PROGRAM AND YOU STILL TOOK MY MONEY OUT OF MY ACCT!!! YOU HAVE FAILED ME! You harass me until I say yes then you ghost when I need assistance!!! Then you make me ruin my credit!!! I want all my money back. You've done nothing for me!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rosalinda, we are sorry that this happened. We want to assure you that we will process your request immediately. An account specialist will be reaching out to you shortly to discuss the process of the termination.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 29, 2023

    New client. So far my communication has been well received. I can’t wait to get all of this behind me. I’m hoping to get out of debt sooner than later. And with as little damage to credit scores as possible. I’m trying this instead of bankruptcy. I’m really hoping this will help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed Oct. 28, 2023

    I like it because I don't have to take the time and it is good to get out of debt. I would like to say thank you for helping me on all this. I can see how this is working and it will help in the long run. They have fix one of my debts and I am happy.

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    Response from Freedom Debt Relief

    Hi Mike, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    StaffBilling

    Reviewed Oct. 28, 2023

    Thank you Freedom. At least I can manage my income right now,,, and for my budget every day and try not to get more credit card next time … and I’m so very happy for your help and I told my relatives and friends that I apply for Freedom Debt Relief program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Victor, thank you for allowing us the opportunity to join you in your journey to becoming debt-free!

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    Customer ServiceStaff

    Reviewed Oct. 28, 2023

    I only just started but the process in calling and getting information was incredibly insightful and helpful. Everyone helped me understand the process, and they told me the negatives with the positives leaving nothing out. In the end I didn't have any questions because the breakdown was played out so well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ralph, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Staff

    Reviewed Oct. 27, 2023

    I tried to do this on my own but I cannot do it. Every time I try to get gold up I fell behind it again So I need help. So I found a few guys online and I tried it and you Guys are doing what you say you are doing on TV program. And it's true and I am so happy that I went.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi James, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    StaffBilling

    Reviewed Oct. 27, 2023

    Freedom Debt Relief is doing exactly what they promised to do. They are negotiating my credit card debts in a timely fashion. I am very happy with their service. I am sure most people realize how stressful this kind of that can be. Freedom Debt Relief helped me with this. Doing this on my own would have taken me 20 years. With the help of freedom, debt relief my debt will be gone in 3 1/2 to 4 years.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    Reviewed Oct. 27, 2023

    Thank you for all your hard work. Things have been progressing well. I am glad that I found this company. I look forward to more of the results. You have definitely turned my outlook around. Continued success and improvement for us all. I would recommend to everyone friends and family and colleagues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terrence, thank you for all your hard work. Things have been progressing well. I am glad that I found this company. I look forward to more of the results. You have definitely turned my outlook around. Continued success and improvement for us all. I would recommend to everyone friends and family and colleagues.

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    Customer ServiceStaffBilling

    Reviewed Oct. 27, 2023

    Few years back I was struggling with my debt and my low credit score. I saw Freedom Debt Relief online and tried to call them. At first, I was nervous about the whole process, it does takes some time after 5-6 months I start seeing process on my credit score and seeing those resolved credit card felt so good. Thank you Freedom Relief for helping me with my financial journey.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kierztienne, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaff

    Reviewed Oct. 27, 2023

    This process has been so easy and has relieved a great deal of stress from me. Anyone struggling with overwhelming debt should give them a call. Their customer service representatives are very knowledgeable and always there to help. They keep you informed about every step of your progress. I would highly recommend.

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    Response from Freedom Debt Relief

    Hi Pamela, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

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    StaffBilling

    Reviewed Oct. 27, 2023

    I’m pleased with the quickness of negotiation of one of my accounts. I’m pleased with the information sent to me on the progress of my account. I must admit that I had doubts about the program at first, but I see that you’re working in my favor. Thank you for helping me with my credit cards debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carolyn, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Customer ServicePriceStaff

    Reviewed Oct. 27, 2023

    They were settling my debt when an unexpected lawsuit arrived for me from Discover card. I called and let them know and they had their team of lawyers on it and pushed that debt to the top to be settled at no extra cost to me. They definitely have your back, just stay in touch with them with any concerns you may have and they will take care of it!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lonnie, it is great to hear that you felt supported! We know how stressful legal accounts can be, please let us know how we can continue to support you!

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 27, 2023

    Great service. Still a newbie.. but quickly navigating my way around and learning the process. Big undertaking in the beginning to get all things submitted and initial calls made.. but things level out after that. Great service so far and have had a pleasant experience working with Freedom Debt Relief so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Timothy, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

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    Customer ServiceBillingRates

    Reviewed Oct. 27, 2023

    Freedom debt relief seems to be more interested in boosting themselves and further putting their clients in debt. I cancelled the next monthly payment due to unforeseen circumstances and they decided to try and take a payment anyway… I’ve tried to email customer service multiple times and chat to put the program on hold and they don’t respond to your emails at all… If I’d known this program wasn’t really designed for the customer I would’ve never signed up.

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    Response from Freedom Debt Relief

    Hi Ashley, we are sorry to hear about this, an account specialist will be reviewing the draft modification and we will reach out to you to address your concerns.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2023

    100% satisfied with customer service! Every time I have spoken with someone they have been so kind and helpful. I would definitely recommend Freedom Debt Relief to anyone who needs help and guidance. They have gone above and beyond my expectations in in every way. I wish I had contacted them sooner! ⭐️⭐️⭐️⭐️

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    Response from Freedom Debt Relief

    Hi Brenda, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.

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    Customer ServiceBilling

    Reviewed Oct. 26, 2023

    They doing a great job on my debt and knocking out creditors bills down. Keep up the good work. They call me to talk about the program and me and my wife agree to do this because we were falling behind and try to keep up with the bills

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    Response from Freedom Debt Relief

    Hi Larry, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed Oct. 26, 2023

    So far my experience has been great. I was explained all the details and how they help you get out of debt. I was struggling on my own way too long. I feel so much better and less stress so far. Looking forward how it all comes into no debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Vicki, I'm really glad to hear that you've had a positive experience so far! Taking steps to address and manage debt can be a significant relief, both emotionally and financially. It's great that you're feeling less stressed and more optimistic about the future. Please let us know how we can continue to support you!

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    Customer ServiceStaff

    Reviewed Oct. 26, 2023

    Brought me powerful relief & spiritual peace!! The mess I got Myself into; was resolved by their keen skill & understanding. it was kinda strange how I came about meeting them. Though I Am grateful much. They have quite Professional customer service for sure.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Randy, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed Oct. 26, 2023

    In the beginning I wasn't sure how things were going. My credit took a dump! That blew my mind. As time went on I started seeing a difference as far is my credit coming back and debt being settled. The real tester was when we were sued and Freedom Debt Relief stood their ground and got it all taken care of. I recommend this to anyone with a lot of debt you want to settle without going broke.

    Thank you,

    Tammie

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tammie, it is great to hear that you are happy with your progress! We eish you continued success!

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    Online & AppStaffEase of Use

    Reviewed Oct. 26, 2023

    FDR has been a God-sent I needed to work on my credit and raise my credit score to be able to help my son in college. They've been great every step of the way very professional, helpful, knowledgeable and friendly from the beginning. Their website is easy to navigate and see all the progress you are doing. I WILL absolutely recommend them any time to everyone!

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    Response from Freedom Debt Relief

    Hi Bryan, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 26, 2023

    FDR has always been very helpful to me, even when I didn't understand what needed to be done. I really thought that my credit had been ruined, through no fault of my own, until I saw an ad. I was hesitant to call, but I did. I value how much they have helped me with my fiances and looking forward to next year being DEBT FREE!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rosalinda, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    CoverageStaff

    Reviewed Oct. 26, 2023

    Very helpful and patient, they give you lots of information. They try to cover everything. There is a lot of information to go over. I like the budget thing they sent on spreadsheet. It helps. I will be recommending Freedom to my friends. I really like they guide you on how to deal with the creditors how to and what to say.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tina, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Staff

    Reviewed Oct. 26, 2023

    Thank you for guiding me down the path of better credit and less debt. I have had a couple of debts that went into a lawsuit and Freedom was totally on the situation immediately. That was a stressful situation for me. But you guys made everything simple and stress free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Todd, we are very happy to hear that you felt supported by us and our legal partners! We hope we can continue to make this process stress-free for you, keep up the great work!

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    Reviewed Oct. 25, 2023

    I'm very disappointed with your LLC when I saw your fees we could have done lots of business but you guys are way too greedy when it comes to your fees. So you get no fees and I get to keep my money. Well, all I can say is at least I tried.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brian, we are sorry to hear you feel this way and that our program is not a good fit. We are a business, which is why we charge a fee for the service we provide. Our settlement fees are a set percentage, we charge that percentage from the enrolled balance of each account that we settle. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2023

    I'm just so happy I found Freedom Debt... I was so stressed out about my debt. Thank you so much for everything. I will recommend you to all my friends and family. Also, the customer service was so helpful ant rued like other, judging you. now I can start over and be stress free.

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    Response from Freedom Debt Relief

    Hi Sandra, it is great to hear that we have been able to provide you with stress relief. Thank you for sharing your satisfaction with our team, please let us know how we can continue to support you.

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    Customer ServiceStaffBillingRatesTransparency

    Reviewed Oct. 25, 2023

    Updated on 06/06/2024: I was so stressed out about the increase in my credit card debt and especially about paying well more than $100 per month just in interest fees alone. I called FDR about what I should do and after following their guidelines about what I could afford monthly to resolve my debt situation they took over and changed my life. During the FDR processing of my debt relief, I received calls from credit card companies, then from debt control companies who purchased my debt from the credit card companies and started after me. One call suggested I take out a 2nd mortgage on my house to pay off the debt. These calls were very stressful but after I spoke with FDR as to what I should do I was relieved since they said not to worry they would take care of everything. So reassuring.

    When I finally found out all three of my debts were settled it was a huge relief. I feel like I can now get my life back to normal without worrying about those ongoing terrible threatening phone calls. FDR has been a real debt lifesaver for me and I would strongly recommend anyone with debt problems to give them a call. Their hard work changed my life. Now I can relax knowing I no longer have to battle with credit card companies.

    Original review: Yes, I would strongly recommend FDR to any of my friends in need of debt relief. FDR had already settled one of the three creditors for less than half of what was owed. I am confident that FDR will have a positive negotiation process for the other two of my creditors.

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    Response from Freedom Debt Relief

    Hi Benjamin, we are excited to hear that you are happy with your savings! We cannot wait to see you cross the finish line to becoming debt-free!

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    StaffBilling

    Reviewed Oct. 24, 2023

    Very good help from you guys helping me get through this debt I have and helping me pay it off with a low payment month that is ok for you to make. Hope you guys keep up the good work you are doing for me and hope you can get the other debt I have solve too for a low payment I can make. Thank you so much for helping me and my family. Thank you too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alex, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Customer ServiceStaffTransparencyTimeliness

    Reviewed Oct. 24, 2023

    FDR has been extremely helpful and transparent with different debt options and how to resolve my questions about my accounts. It is also very easy to reach out to them and get a response the same day. They answer all my questions thoroughly and thoughtfully and are great at explaining concepts in an easy manner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Silvestre, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServiceTransparency

    Reviewed Oct. 24, 2023

    I have recommended Freedom Debt to my friend/coworker and she is already on her way to financial freedom and is very grateful I referred her, it is important to follow the instructions and have patience, I am one debt down and I am feeling relieved, I love the follow-up emails and updates. I am blessed to have found this program.

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    Response from Freedom Debt Relief

    Hi Katurah, it is great to hear that your friend is doing great with our program. Thank you for allowing us the honor to serve you and your loved ones.

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    Reviewed Oct. 24, 2023

    I've only been with Freedom Debt Relief for the past few months. I love the dashboard where you can see everything going on in your account. I'm pretty excited to see all of my debt be paid off in the next few years. I already some of my cards being paid right now. I would definitely recommend Freedom Debt Relief. Two thumbs up!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jennifer, we are so honored to partner with you on this journey. We look forward to your continued progress, we encourage you to continue to track your progress on your dashboard! Thank you again for trusting us!

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    Tech

    Reviewed Oct. 23, 2023

    You got in touch with a creditor from 7 years ago I owe NOTHING to... I returned the hearing aids cause they didn't work then you negotiate a 2004 settlement they may be willing to settle for without my knowledge....I no longer want your service. I TERMINATE contract 10/23/2023.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Linda, thank you for reaching out to us. We are sorry to hear about your experience. An account specialist will be reaching out to address your concerns.

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    Sales & MarketingFollow-Through

    Reviewed Oct. 23, 2023

    Everything to this point has been as advertised, and I am incredibly optimistic that more progress will be made with my debt over the coming weeks. Because if everything continues the way it has been going to this point, I will have an accurate picture of what a debt-free life may be.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jason, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

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    StaffBilling

    Reviewed Oct. 23, 2023

    I have a fantastic payment history with anyone I do business with yet I could not get the credit cards under control. These folks helped me when I really needed it and did it well. I am lucky I have the means to accelerate the payment program but even if you don’t just stay on track and you will be okay. They will make sure, trust the system.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, thank you for your feedback and your advice to future clients! Keep up the great work!

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    Customer ServiceStaffBillingRates

    Reviewed Oct. 23, 2023

    So far so good. Only issue is the calls don’t stop! The staff is amazing and very helpful!! Only 3 months in and they have settled one credit card debt. I would recommend changing your cell number to reduce the stress! I would recommend this program to anyone, that has interest raising problems like I did!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Roger, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

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    StaffBilling

    Reviewed Oct. 23, 2023

    Didn't understand that the time of negotiations depended on the amount of money I am having you take out. I needed to send more information on a bill that I requested to add to this account but I had a really hard time doing that. I do not have access to a computer at home. My employer is very cautious of what gets sent to my work.

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    Response from Freedom Debt Relief

    Hi Janice, an account specialist will be reaching out to address your concerns. We are very sorry to hear that you did not fully understand our process.

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    Staff

    Reviewed Oct. 23, 2023

    Staff were pleasant and helpful. They answered my questions and offered their own stories of the program which put my mind at ease. I was reluctant and was not sure to trust but I am happy that I made the decision to make this journey. I look forward to becoming debt free and able to live my life without worrying about debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Leslie, it is great to hear that you feel comfortable with our agents. Our goal is to provide you with everything you need to know to feel confident in your decision to work with us.

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    StaffTransparency

    Reviewed Oct. 22, 2023

    Updated on 1/7/2024: The program has helped me in a very positive way. I'm getting my debt paid off without being on the bad credit list. My credit score is going up month after month. Pretty soon, my accounts will be paid off and my credit will be good again. I couldn't ask for anything better.

    Original review: I couldn't ask for a better debt relief company. Excellent service and very helpful personnel ready to answer whatever questions I might have. It's like a very well oiled and finely tuned machine. Make deposits on time and the negotiations are made by the company. No problem. Keep up the great work.

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    Response from Freedom Debt Relief

    Hi Daniel, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

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    Customer Service

    Reviewed Oct. 22, 2023

    So far so good. I just started on the plan so I'm not really sure about what to expect. My time on the phone was easy to comprehend. I was walked through the process of the negotiations and what to expect.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Katherine, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

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    Staff

    Reviewed Oct. 22, 2023

    They are great at helping you with your debt. They helped me several years ago. I was really happy with the way it turned out and look forward to seeing how this works in the future. The staff they have are very friendly and helpful with any questions that you may have. And gave me some great advice as to what I should be doing to resolve my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Timothy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Oct. 22, 2023

    I have loved my time with Freedom debt relief. They are always willing to provide me with the best customer service. The staff is amazing. Very helpful and always willing to provide answers to all of my questions. It has been quite a pleasure with them trying to help resolve my debt problems. Thanks freedom debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anthony, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 22, 2023

    Jessica ** was awesome, she worked with me and even waited till a good time to call or even let me place her on hold while I was at work. She explained things very well to me and whenever over everything in detail. As to Haley ** she never called me back after several attempts within 2 weeks. She gave me the wrong contact number for her and she never responded to my emails.

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    Response from Freedom Debt Relief

    Anne, thank you for your your feedback about your experience. We are over the moon to hear that Jessica was able to walk you through this process successfully.

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    Customer ServiceTransparency

    Reviewed Oct. 22, 2023

    So far everything has been just as the program was described to me. I've been updated via my email every step of the way, however I've never been contacted again by the person who initiated the program. I guess it's not necessary, but it would have been nice to have that human contact and reassurance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stanton, thank you for your feedback. We have customer service agents available to speak with you about your program 7 days a week.

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    Customer ServiceStaff

    Reviewed Oct. 21, 2023

    Was a little nervous about signing up, because you don't know what is going to happen. The representatives ease your fears. It has been a good experience so far. Very good communication, only two months in and one settlement, saved me 700.00. Looking forward to my next settlement, would highly recommend this company. Best decision so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paula, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    StaffLoan ProcessRates

    Reviewed Oct. 20, 2023

    They help me get out of debt and my credit score is coming up high. Soon I'll be able to buy my house, get me a new car, get the loan interest to be low and start enjoying life on a normal basis. I just want to get my life on track and get everything together so I'll start enjoying my life and get it back on track.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chaka, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Staff

    Reviewed Oct. 20, 2023

    I had doubts about doing a debt relief program but after my conversation with my rep my fears were eased. I am now very confident in the process. Any questions and concerns I had and continue to have are answered in a timely manner and the dashboard is easy to look at and use.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Courtney, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Customer ServiceContract & TermsSales & MarketingPriceStaff

    Reviewed Oct. 20, 2023

    I saw an ad for Freedom Debt Relief this past summer and it felt like they knew exactly what I was experiencing. I had Debt and it was overwhelming me. I called Freedom Debt Relief and talked to one their representatives, she answered ALL my questions and was understanding my situation and was non-judgmental. I signed up with them. Since then they have been supportive when I needed to call and helped me reach an agreement on one of my debts. This settlement is fair and much easier for me to pay off. We are now working on my 2nd debt, I am confident that this one will be settled fairly also. My mind rests much easier these days and this is all due to Freedom Debt Relief. I suggest you call them if you have problems with debt as I did. It doesn't cost you anything to talk to them. Make the call.

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    Response from Freedom Debt Relief

    Hi Susan, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

    Verified purchase

    Reviewed Oct. 20, 2023

    One creditor down many more to go! I would like to see FDR notify all of my creditors so that they will stop harassing me. I was in the hospital in critical condition in July and prior to that I was fighting prostate cancer for over a year. I also lost my roommate to Parkinson’s Disease. I’ve been unable to work, doctor's orders. I’m on Social Security only and I am financially drowning.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brian, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

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    Reviewed Oct. 20, 2023

    I would say that I am very impressed by Freedom Debt Relief. They are doing exactly what they told me what to expect from the company and that is ten Star in anyone's life so I would recommend as many friends as possible. Thanks to you and the company. I am on my way to becoming a new Man again. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Willie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    StaffBilling

    Reviewed Oct. 20, 2023

    Happy with the decision I made of consolidated my credit cards so I can be debt free. I’m glad I got to hear about this program and they are able to help me through my debt. In no time I’ll be free of no more credit cards debts. Thanks again for helping me in this journey.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maria, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    PricePunctuality & SpeedBilling

    Reviewed Oct. 20, 2023

    Freedom Debt has worked quickly at trying to settle debts. First settlement was within 2 weeks of starting program. I am very happy with how quick they are working! They also cut a bill close to $4,000 in half, which is a big savings for me. The monthly fee also isn’t extravagant and is affordable with option to pay more when I can.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, it's great to hear that you've had a positive experience with us so far! Obtaining the best savings across all of our client accounts is our #1 goal!

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    Customer Service

    Reviewed Oct. 20, 2023

    We’re glad to have the Universal card settled, but Bank of America is the one bugging us all the time. They call pretty often. They have offered us pretty good settlements over the phone, but so far we haven’t had any luck getting it in writing. Hope it can be settled in less than 6 months. Thank you for getting such a good settlement from Universal.

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    Response from Freedom Debt Relief

    Hi Martin, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Refunds & PayoutsBilling

    Reviewed Oct. 20, 2023

    FDR is very reliable in their in the ability to reduce your debt. Be prepared for your pay back numbers to go down but hang on it will work. Your FICO and other scores will go down but the program works. You’ll be so glad you took the chance to get out of debt and stay out of debt. Leave credit cards alone they will only put you back in trouble with debt again!!!

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    Response from Freedom Debt Relief

    Hi Beverly, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Online & AppEase of Use

    Reviewed Oct. 20, 2023

    Freedom Debt Relief has made a huge difference in our lives during a difficult time! It has been a very easy and streamlined process from day one. The website is very easy to use and great to keep track of progress. I would highly recommend using this company. We can see the finish line from here with our enrolled accounts.

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    Response from Freedom Debt Relief

    Hi Jerry, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Oct. 20, 2023

    I was hesitant, nervous and ashamed to have to make the call, my Rep was absolutely amazing, compassionate and understanding. We got everything set up to get the ball rolling on being debt free. Thank you for making this easy and relaxing and seeing my mind at ease. Thank you.

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    Response from Freedom Debt Relief

    Hi Ricci, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

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    Customer ServiceBillingFollow-Through

    Reviewed Oct. 20, 2023

    They negotiated my 5 credit cards to lower balances and I am almost free of debt. I was paying the minimum for years and getting nowhere. It was making me beyond stressed. They do what they say they will do. Don't waste another day. Call them. They will free your mind and you can get on with your life and start to breathe again. They are the best and you feel like they have your back.

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    Response from Freedom Debt Relief

    Hi Jean, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.

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    Customer Service

    Reviewed Oct. 20, 2023

    Am very happy. At this time some my creditors is still calling me but I guess that how thing happens so everything is going to going to according to plan so am really glad I chosen this company. I would recommend to my friend and family. Thank y'all very much.

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    Response from Freedom Debt Relief

    Hi Alton, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Punctuality & Speed

    Reviewed Oct. 20, 2023

    Freedom Debt Relief was so quick in their abilities to settle my first, and largest debt owed! They made it incredibly easy, and so hassle free. I was with a different debt relief program for 6 months and they weren't even close in comparison with efficiency, and promptness!!! Thank you so much for your time and efforts FDR!!

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    Response from Freedom Debt Relief

    Hi Katelyn, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Punctuality & Speed

    Reviewed Oct. 20, 2023

    Freedom Debt Relief saved me from a lot of stress. This was my first time using a debt consolidation service and I am so glad I decided to use Freedom Debt Relief. A settlement was reached very quickly and I am so happy. I saved time and it was a wise decision to enroll in the Freedom Debt Relief Program. I highly recommend their service to anyone.

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    Response from Freedom Debt Relief

    Hi Ahnaf, it is great to hear that we have been able to provide you with stress relief. We thank you for recommending our program!

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    StaffBillingRates

    Reviewed Oct. 19, 2023

    After COVID I was left in a deep amount of debt to the point where I could only make the bare minimum in payments. And at that rate I was never going to be debt free, at least not in this lifetime. That’s when I decided to give Freedom a chance and I’m very happy I did! My counselor was friendly and understanding and made the process very easy. Now I’ll be out of debt in a matter of months, not decades!

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    Response from Freedom Debt Relief

    Hi Mark, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Billing

    Reviewed Oct. 19, 2023

    About a year ago, I found myself in a bad situation with my credit cards. I enrolled four credit cards, with large balances, with FDR. They have already settled 3 of them. The other has a high balance and will take longer. I’m very happy with their service. This is the second time I’ve used them!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sharon, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Punctuality & SpeedStaff

    Reviewed Oct. 19, 2023

    Glad to see progress and hope that it could all be resolved sooner, and how much more would help the situation dollar-wise each month? If I were to increase it by $50 more would that be a significant amount to help speed up and resolve all these debts?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gary, any amount for an additional deposit is a great way to to get ahead in your program. We encourage you to reach out to our customer service team for further details! Keep up the great work!

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    Staff

    Reviewed Oct. 19, 2023

    FDR has been working for me to pay off my debt. It takes time. It can be stressful, but they offer a lot of resources to put your mind at rest. Trust the process. It works. Depending on the debt it can take years to pay it off, but their dashboard allows you to see the progress and when you start to close accounts it feels amazing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chad, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Price

    Reviewed Oct. 19, 2023

    Great company to work with! They make it easy and affordable so you don’t have to struggle from paycheck to paycheck! They also monitor your credit report to make sure that nothing slips by or sneaks up from your past! They stay in contact with you, to let you know that they are still working on your case but they do not become overbearing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chris, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Customer ServiceRefunds & PayoutsBilling

    Reviewed Oct. 19, 2023

    I made my monthly payment of $200. I did not get any phone calls harassing me for payment. I would recommend and have recommended Freedom Debt to other people. I would definitely use Freedom Debt again if necessary. Thank you so very much in assisting me to get my obligation fulfilled. I truly appreciate all that you have done for me. God bless you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Irene, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 18, 2023

    Great customer service and really helped me get back on track while on program and had to miss payments due to health care reasons. They settled my debts fast and monthly payments easy to work with on my tight budget. I would definitely recommend this program to my friends and family.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jacqueline. We are happy to be able to support you in this journey!

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    StaffTransparencyCommunication

    Reviewed Oct. 18, 2023

    I really appreciate how FDR consistently worked on helping me to resolve my credit issues. They constantly kept me updated on what they were doing reassuring me my issues would be resolved in a timely manner. I look forward to seeing the finish line in this whole process. I would recommend FDR to any who needs the help they offer.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Malika, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.

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    Contract & TermsPunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Oct. 18, 2023

    Freedom is very professional, thorough and up front about what they do. They also give options and help you decide what works best brother you. They are in top of the settlement offers, quickly helping you come to an agreement with companies involved. it has been a relief for me because my boyfriend was in a motorcycle accident unable to work with no money coming in. It helped pay his mortgage making all of other bills delinquent. They gave me hope and I was not as stressed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kimberly, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

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    Punctuality & SpeedBilling

    Reviewed Oct. 18, 2023

    Freedom Debt Relief has me moving right along with my debt consolidation. Happy I put my debt in their hands. Already have an account with a 50% decrease in payment. Looking for two more settlements on the rest of my accounts. Cannot wait to get out of debt completely.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michelle, it is great to see your progress and to hear that you are happy with your savings! Thank you for sharing your experience!

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    StaffTransparency

    Reviewed Oct. 18, 2023

    Updated on 2/27/2024: I've been stress free since I joined Freedom Debt Relief. Best decision I have made! I am working on paying off my debts and look forward to the day when I'm finally debt free and my life can begin again. So grateful to the people who take the time to reach out to me and let me know how everything is going. They answer my questions no matter how mundane they are.

    Original review: I am happy with the way my accounts are being handled and the results with the settlements I've received so far. I appreciate having this handled by such dedicated people, so I don't have to stress anymore. I feel relieved that my debt is being taken care of in a timely manner.

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    Response from Freedom Debt Relief

    Hi Wanda, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    PriceRefunds & Payouts

    Reviewed Oct. 18, 2023

    Freedom Debt Relief has really made a big difference in my life. Once I signed up, they took over and I had nothing to worry about. The cost per month is much less than I was paying out before. Thank you Freedom Debt Relief. I can now keep my head above water.

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    Response from Freedom Debt Relief

    Hi Vonnie, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

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    Transparency

    Reviewed Oct. 18, 2023

    Very informed about what is going on. Really keep you updated on progress. I feel that they are doing what is best for me and I knew it was going to take time but getting it done even faster than expected. I appreciate what you are doing for me. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patrick, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServiceStaff

    Reviewed Oct. 18, 2023

    This is an excellent company to do business with. I’ve been asked about how it works and I explained the process to them and they seemed to like this process very much. I gave them the phone number and told them to call and see what your company can do for them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carol, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Punctuality & SpeedBillingLoan Process

    Reviewed Oct. 18, 2023

    Settlements are a lot slower than I would like. I am being pressured to take out a loan to speed up the process. That is not what I was promised when I signed up. I think fees are excessive for the service I am receiving. I am ready to get accounts settled and payments made, so I can be out of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joesetta, an account specialist will be reaching out address all of your mentioned concerns. We are sorry to hear that you feel this way.

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    Customer ServicePunctuality & SpeedStaffBillingEase of UseHonesty & Transparency

    Reviewed Oct. 18, 2023

    My experience was quite fast and amazing honestly. Easy to use and manage, gave a new hope with how thing were going to look financially. I missed their called due to being busy, but was still excited for my first deposit into the account. Ready to start the journey towards paying off my debt one payment at a time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Alejandra, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

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    Staff

    Reviewed Oct. 18, 2023

    I'm very happy with the timing of my settlements. Although, I would like the percentage of the settlements to be more than 50% each, as this would make it a much more desirable and exciting process. To see that kind of drastic decrease in debt would be a huge testament to your negotiation skills. But I'm pleased, overall, with the program. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Barbara. Keep up the great work!

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    Customer ServiceOnline & AppStaff

    Reviewed Oct. 18, 2023

    Freedom Debt Relief has been more than professional with how they conduct business. I'm very happy with the results I've been receiving. Freedom Debt Relief has helped me get out of debt painlessly. I can monitor the progress right on my dashboard anytime I want with logging in, on my phone or computer. Thank you, Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lee, it is great to hear that you are happy with your progress! We love to hear that the dashboard has been helpful! Keep up the great work!

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    Customer ServiceMaintenanceStaff

    Reviewed Oct. 17, 2023

    I am very please with Freedom Debt Relief, this company is very professional, they don’t hesitate to fix any problems that you may have with your creditors, if you what to resolve your debt, I said this very strongly don’t hesitate to call this company, Willie **, I just want to say thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for letting us know that Willie, did such a great job addressing your needs! It is an honor to hear that you would recommend our company to your loved ones!

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 17, 2023

    Extremely happy with the program and customer service. They inform me on time, make suggestions and wait for me to answer whether I agree or disagree. I approve of the approach they take towards lowering my totals, deciding which should go first and which should wait. I appreciate the work they have done for me so far. I would definitely recommend to a friend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Iliana, we are glad to hear that you've had such a positive experience with us. It's important for us to keep you well-informed and provide you with a clear plan to resolve your debt. Thank you for choosing us!

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    Customer ServiceFollow-Through

    Reviewed Oct. 17, 2023

    There have been some times when I have had issues with the website for like weeks on end. There also isn't much communication from the company about what or how things are going. But I will say they are doing what they said they were gonna do and so far. I think they saved me like 9k our of $23k.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Andrew, thank you for your feedback, we understand our dashboard has gone through some issues and that can be frustrating. It's great to hear that you are happy with your savings! Thank you for your commitment!

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    PriceStaffRates

    Reviewed Oct. 17, 2023

    The only issue I have is the cost of your rate added onto the debt I already owe. I do think it is a high rate and would have appreciated it being lower as it would help to get rid of this debt quicker. Once into it and the service itself was very good but I felt I had to go with it due to the financial state I am in right now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lorraine, we are sorry to hear that you feel this way about your program. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed Oct. 17, 2023

    2 down. 1 to go. Very helpful in explaining how FDR works. I had many questions and they always walked me through to help me understand how the system works. I'm so happy I chose FDR for helping me get out of debt. This will not happen to me again, I will live to be on a budget from now on. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Betty, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 17, 2023

    I haven't had any bills canceled yet. I am new to the program. Once I some things cleared up, I will be able to give a better review. The customer service so far has been excellent. I am just waiting for closure.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sheila, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

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    Customer ServiceStaff

    Reviewed Oct. 16, 2023

    I was hesitant/skeptical about what FDR could do for me. But when I called and spoke with Arthur P, he made me realize that FDR could help me. He was very professional and informative. Arthur answered all of my questions and put me at ease. After I signed up I felt a sense of relief, knowing that FDR was here to help me. I had been through a bankruptcy many years ago and it was horrible. I did not want to go through that again. FDR offered me an alternative solution to help me get out of debt. I would highly recommend FDR to anyone struggling with debt. And I would recommend that Arthur get a bonus for being so helpful!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michele, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

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    Staff

    Reviewed Oct. 16, 2023

    FDR made it real easy and I am doing great progress and I will soon be debt free. They take care of all the accounts and they deduct the money from your account very very easy. I should've done this a long time ago. I am forever thankful. Really recommend this to everyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    StaffBilling

    Reviewed Oct. 16, 2023

    They have been so helpful. For taking care of all transactions to answering all questions. I would recommend to anyone that needs to consolidate their bills. They always check in with you. Greatest service ever. I’m so happy and grateful that they are here to help. It’s so easy and straightforward how it work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Efrain, thank you for sharing your experience and for taking the time to recommend our service! We look forward to your continued success!

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    Reviewed Oct. 16, 2023

    If I would ask, I would recommend a friend and do my best to let them know how wonderful your services are. I will let them know that it does take the time. It didn’t take one day to get into this situation so believe me have patience. They will coach you the whole way through. Any questions or doubts they would answer it all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ronel, thank you for your review and taking the time to recommend our service! Please let us know how we can continue to support you!

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    Billing

    Reviewed Oct. 16, 2023

    I found that at first I was a bit nervous to try but as it continues and my debt continued to get smaller I now am confident on the choice I made to stick with my decision to use this service. I have 3 credit cards negotiated out and done and 5 more to go until I'm debt free. Best part of this is that I feel like a weight is lifted off my shoulders. Thank you FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christopher, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 15, 2023

    I’m grateful that I reached to Freedom Debt Relief. This gave me a big relief on anything, the consulting people were very kind and explained everything to me. And yes I actually told a friend of mine that’s going through the same thing, I explained everything to her and this will help her. I do hope she’ll call so she can have the same relief as me. Looking forward to the creditors to stop calling me. Not going to lie I’m a bit nervous with all this. I’m hoping that I did the right thing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Debra, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

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    StaffBilling

    Reviewed Oct. 15, 2023

    The rep that helped me setup with Freedom Debt Relief was awesome. Very professional and understanding. I told him my circumstances and he designed a program for me. I am no longer strained in thinking how will I get my bills paid. I look forward to clearing my debt. Awesome job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Debra, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaffRates

    Reviewed Oct. 15, 2023

    Took care of my problems and great service. Resolved my problems. Friendly service. Knowledgeable, Advisable, Thoughtful, Mindful. Told what I need to know all about the services and options. Look out for my best interest. I like the people they're taking care of me. Thanks for everything. If I get concerned I will call back.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Theresa, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 15, 2023

    Accuracy with negotiating to creditors, on time responses with updated information along with constant communication with clients. The personnel is upfront with proper procedures to help you along during the process of the debt consolidation to make sure the client has proper understanding of the procedures and guidelines to make this a successful relief of monies owed. The videos also gives very detailed information and guidance on the do's and don't that will provide you comfortability.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diana, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!

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    Staff

    Reviewed Oct. 14, 2023

    This process has felt so easy and stress free. I did a lot of research in looking for help and I stopped with Freedom. It literally feels like it has removed the weight of the world off my shoulders. Everyone was so patient, understanding and friendly. I have looked into other services but I’m so thankful I chose Freedom!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi James, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Customer ServicePriceStaffBilling

    Reviewed Oct. 14, 2023

    With each bulletin/text message, I encounter more questions. Fees and settlements costs are confusing me. I am confused if a legal firm contacts me and begins a lawsuit for unpaid bill. What exactly do I do in a that situation. How long do I have when a settlement has been negotiated. Sometimes I don't have access to a computer, so a telephone call to my number above would help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Katherine, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed Oct. 14, 2023

    Freedom was very helpful in guiding me to resolve my debt. I am very happy with their service, especially with their customer service, always very informative and helpful. Without Freedom I would stop be struggling to pay off my debt, and probably not making any progress besides getting frustrated. While working with them, I had received a court letter from one of my creditors, and Freedom was there every step of the way, I didn't know one of their services included help with lawyers in a situation like this, and I was relieved knowing I had third support through the court process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karla, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServiceStaff

    Reviewed Oct. 14, 2023

    I just started this process so we will see what happens. The employees who were involved in the initial process were very nice and very helpful. I hope that this is the real thing and I can become debt free. Since signing up for this I have received many emails for other debt programs.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Phyllis, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

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    Customer ServiceStaff

    Reviewed Oct. 14, 2023

    They are good but they send way too many emails. I have tried to reduce the amount of emails I get but there is no option to reduce the amount, only to turn off the emails only. They have many people helping you not just the person that you signed up with.

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    Billing

    Reviewed Oct. 13, 2023

    Overall I am very happy with the payoffs thus far. I am so glad that I found this company. I feel good about my pay offs. I can't thank you enough for what you have done for me so far. I could not imagine that I could be free of some of my bills.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Willie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 13, 2023

    The customer service representative was knowledgeable and pleasant. He explained how this service works and I am satisfied with that interaction. I am still getting calls from my creditors. My first payment was made today so I’m just waiting for results.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tahnisha, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work! We encourage you to contact our customer service team to discuss creditor communications. We also have an article on your dashboard that can help guide you through creditor calls. Keep up the great work!

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    Customer ServiceStaff

    Reviewed Oct. 13, 2023

    Very happy with everything you have done for me. You have done a wonderful job answering all my questions. Thank you so very much. Very, very, very, very, very helpful and thoughtful and kind. Always answer the phone politely and with a great big smile

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, thank you for sharing such positive feedback with us. We look forward to continuing to meet your needs!

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    Staff

    Reviewed Oct. 13, 2023

    I don’t know what I would do without you. I am shocked at the things that you have been able to do for me. It’s very Awesome how you have been able to work with my creditors to lower my debt. I have to say I thank you so very much for all of your work and being able to help me so.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Opal, it is great to hear that you are happy with your progress, our savings, and our service efforts. Please keep up the great work and let us know how we can continue to support you!

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    Customer ServiceStaff

    Reviewed Oct. 13, 2023

    FDR committed too many errors with no solutions. Dropped calls, no return phone calls, constant errors, and the list goes on. I will not recommend FDR to my worse enemy. If FDR would continue the initial excellent treatment that they display when they're trying to win you over, they might be ok. Once they reel you in everything changes. Tara ** and Robert ** caused numerous errors and blamed me. They did zero when it came time to resolve.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, we are sorry to hear that this has been your experience. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffBilling

    Reviewed Oct. 13, 2023

    They can help you. When in doubt just call and talk to them. You don't have to make a decision right away. Call them back, ask questions. Look over your bills make a decision for yourself. It worked for me. Call and check them out. They keep you informed and you have more questions there is a customer service number.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dee, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Staff

    Reviewed Oct. 13, 2023

    I have just started with them but so far it's been a good experience. Everyone I spoke with was very professional and informative. I would suggest this company to anyone having issues. Thanks for all your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stephanie, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

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    Refunds & PayoutsStaff

    Reviewed Oct. 13, 2023

    I am very pleased with debt relief with how they are helping me with managing my debt and relieving me of my debt. I have struggled paying my debt and this way life seems manageable. I will look forward to when it will be paid off. Thank you debt relief for helping me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Natasha, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    StaffLoan Process

    Reviewed Oct. 13, 2023

    I was thankful for the advice I received from the agent on what I needed to do about my debt, I'm still trying to find out if I can get the loan that I spoke to them about now that I have more debt for them to add to my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chris, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Oct. 13, 2023

    Paul ** was very helpful. He explained everything to me which convinced me even more to do this. Doing this is gonna really change my life. I’m extremely grateful that I decided to go ahead and do it. I reached out to someone about a month ago but didn’t know if it was a good thing to do so I decided to answer the phone after signing up this .The best thing I done all year. So again thank you Paul for being so patient and helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cindy, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.

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    Staff

    Reviewed Oct. 13, 2023

    I was stressing about my debt and not knowing what to do so on a whim I put my information on Freedom to see if they could help. Expecting a no I got a yes and my consultant that helped me has been WONDERFUL and she is ALWAYS there when needed. I'm so HAPPY I did this!!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Monica, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    StaffTransparency

    Reviewed Oct. 13, 2023

    Our experience with Freedom Debt Relief was a very positive one. They were very kind and considerate in helping us to resolve our financial issues. They took the time to answer all of our questions, letting us know exactly what would happen when, and always keeping us updated and informed. We are very grateful to Freedom Debt Relief for all of the help that we received from everyone in getting our debts resolved. And again, thank you so very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wallace, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Staff

    Reviewed Oct. 12, 2023

    Trust the process and the professionals at FDR. You have nothing to lose except sleepless nights. Do yourself a favor. Realign the eggs in your basket and get a fresh start in life. You'll be happy you did. This helped me stop the spiral of debt that was headed for disaster.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Laurel, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed Oct. 12, 2023

    Freedom Debt Relief is the best debt relief company on the market! They are professionals! They relieve my debt for me! Freedom Debt Relief also offers budget management measures! They have helped me with my income budget. I am satisfied with Freedom Debt Relief. I would recommend Freedom Debt Relief to a friend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dacon, thank you for sharing your experience with us! It makes us very happy to hear that you have been able to make changes to how you manage your finances! Keep up the great work!

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    Contract & TermsStaffTransparency

    Reviewed Oct. 12, 2023

    Updated on 04/25/2024: FDR has done well by us so far. My credit score is going up little by little. They have settled quite a few of our accounts thus far. And FDR is really easy to work with. I highly recommend Freedom Debt Relief to anyone struggling to pay their debts. These people are very understanding.

    Original review: So far my experience with FDR has been great. They are helping to resolve our debt tremendously. They started with the bigger accounts and got the amount owed reduced. I couldn't be happier with the results. They always remind me to check my dashboard. I would definitely recommend Freedom Debt Relief to anyone struggling with debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alan, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    Customer ServiceCoverageBilling

    Reviewed Oct. 12, 2023

    This settlement went to being served papers to show up in court. Which is fine, but each time I called and inquired about getting the lump sum payment to settle the debt I was given a different additional amount to deposit. I finally got the account above the amount that was settled and I called to approve a lump sum payment, they told me that I could not do it, yet again, but this time is because I would have to deposit an additional $2,000.00 to cover the settlement fees. I was never told this in all of the other conversations that I had when I called. The fees plus the settlement amount is more than what the original debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, we are sorry to hear that you have faced this challenge with your Chase account. An account specialist will be reaching out to assist you.

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    Punctuality & SpeedRefunds & PayoutsBilling

    Reviewed Oct. 12, 2023

    I was getting over stress about my bills, due to a set back and didn't know what to do. Since enrolling in FDR, it's been smooth sailing. My debt is getting resolved and I'm able to pay my bills and getting back on track. You won't regret using them. I can't believe the fast resolution of my debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Felicia, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Punctuality & Speed

    Reviewed Oct. 12, 2023

    I have been 100% satisfied with FDR. It's great to see my progress and still hoping I can speed things up after the holidays. All my questions are answered quickly and thoroughly. I highly recommend FDR for your financial needs. Thank you FDR and looking forward to working with you in the future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Susan, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

    Verified purchase
    Staff

    Reviewed Oct. 12, 2023

    You have worked with me when I needed extra help. I appreciate everything that you have handled for me. I thank God that you have come into my life! Thank you!! You have made it possible for me to continue my normal life but yet take care of necessary problems with no hassle.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diana, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed Oct. 12, 2023

    Very good, caring and support is always there when needed. The team has been very helpful to this day. Please keep up the good work and stay on top of the changes happening every day. Thank you for your help with guiding all the way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mark, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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