Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,395 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed Jan. 26, 2024
This organization has been working on my behalf and has done an excellent job in helping me to resolve my problems with my credit issues. They have kept me updated on all steps taken on my behalf during the entire process. Monthly online visits with a counselor are available to advise or answer any questions you may have about your accounts. Would readily recommend them to others.
Hi Lina, we are happy to hear that we have been able to provide you with a solution that has helped you with your debt and helped improve your credit. We love to hear that our communications are something you look forward to, thank you for recommending us!
Reviewed Jan. 26, 2024
I was perplexed wondering what I was going to do. I found Freedom Debt Relief and contacted them. They have taken a big load off my shoulders and given me back my sanity. They are doing a great job saving me money. They keep me informed and updated and I really appreciate it.
Hi Linda, we're so happy to hear how much we have helped alleviate the stress you were experiencing.
Reviewed Jan. 26, 2024
I have to call to find out what settlements you are working on as far as future consolidations are concerned. Also the final payoff dates changed from I first started with your company. That's about all I have to say, Bob.
Hi Robert, an account specialist will be reaching out to address your concerns.
Reviewed Jan. 26, 2024
They are most helpful in letting me know what's going on. I have not been kept in the dark. Everything is up front and understandable. Customer service is available 24 hours. They are very helpful. I thought I couldn't get financial help, but Freedom Debt Relief was there to guide and help me.
Celestino, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Jan. 26, 2024
This is my first time experiencing this and so far I like it the people. So nice and very helpful. So if anyone would ask me about it, I would recommend it. So I’m still in the process going through it. And I like the idea have we have the app to follow what’s going on with the process. Thank you.
Hi Antoinette, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Jan. 26, 2024
It's been a rough time with credit score but best way to go. I am relieved that the settlements have been good ones. I am looking forward to the end of my program. This has been an easy process. And I would recommend to others. It's been quick and stress free.
Sharon, we are happy to hear that your savings are coming in. We are honored to have been able to provide you with a solution that works for you.
Reviewed Jan. 25, 2024
I have just started the program. So eager to see how it goes. I did have to reach back out to the enrollment specialist, for another reason and I felt pushed off to customer service. I felt it was a question for her and when I replied back to her with the explanation, she never replied back. So prayerfully the program goes better.
Hi Keona, thank you for bringing this to our attention. We never want you to feel like your concerns are not important. An account specialist will be reaching out to make sure all of your questions are answered.
Reviewed Jan. 25, 2024
I had a lot of credit card debt and I was struggling to meet all of the payments so consolidating the credit cards was a great way out for me. The rep explained the entire plan and what my options were and he was very professional along with patient. They also researched and view a great majority of the reviews and I was very impressed after reading them. The rating was very good also for Freedom Debt. I am anticipating and waiting until I graduate from the program.
Hi Harolyn, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us
Reviewed Jan. 25, 2024
I have no complaints at this point, we are just getting started, I will have more to say when everything is up and running, thanks again Tony, everyone has been very helpful and I hope we solve things quickly. Again thank you for the help,
Hi Tony, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Reviewed Jan. 25, 2024
Updated on 08/11/2024: I’m extremely happy with the service I’ve experienced with FDR. They are pleasant, resourceful and get the job done. I’ve watched my debt dwindle down with regular progress reports they send me. If you are swimming in debt, don’t lose sleep over it, pick up the phone and give them a call. It won’t cost you anything but a minute of your time…. It’s definitely worth it!
Original Review: I’m extremely pleased with the professional service I’ve received from FDR! I feel I can breathe knowing my debts will be paid in a timely manner. I would highly recommend FDR if you are experiencing serious debt, feeling overwhelmed or at a loss. Just give them a call and they will walk you through the program…
Hi Teresa, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Jan. 25, 2024
When reviewing my updates I noticed a name that I was not familiar with. I was told it was Student loan Corp and not the private loan lender's name. Conversation concluded it must be a federal student loan and knowing FDR doesn't represent those loans I asked for it to be removed. Consequently it was and as my misfortune, within approximately 30 days after the removal I get served. FDR had been negotiating already with the lender based on the lawyers notes. So I was out of luck, out of time and left in the without any recourse.
Hi Cathy, we are sorry to hear about this unfortunate experience. We want to ensure you that we never want our clients to feel like they were left on their own. An account specialist will be reaching out to discuss this matter with you.
Reviewed Jan. 25, 2024
For MONTHS! I tried and tried to cover just the minimum payments on my cc bills. Nothing was changing & I was just getting deeper. THE DAY I CALLED FDR, was a life changing experience. The FDR staff/angel was the nicest person and helped me. I hung up the phone with him feeling confident and worry free. The best call and choice I ever made. Thank you FDR, FOR EVERYTHING!
Hi Charlotte, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Jan. 25, 2024
FDR told me I could possibly be sued by one or more of my creditors. It happened. I contacted FDR immediately and I was told they would refer me to their attorneys and told not to worry. Within a few days a settlement was reached and problem solved. FDR has resolved all my issues. FDR’s customer service is Grand.
Hi Keith, thank you for sharing such amazing feedback with us! We are happy to hear our legal partners were able to get a quick handle on your account!
Reviewed Jan. 25, 2024
They are the best to deal with. Always on top of everything. When I need to add to my application another client they did so just as soon as I faxed them the correct information. My program is moving along great. What I like they are always encouraging me on ways to shorten my program and finish ahead on my scheduled end date. As my Marine friends and comrades say Semper Fidelis.!?
Hi Riley, it is awesome to hear that you're seeing progress! We are happy to continue to encourage you in this journey! Keep up the great work!
Reviewed Jan. 25, 2024
They assisted me with all my debt - due to health and income at the time. I can now see the light and it looks bright - especially now that I am entering the senior status. This will be extra helpful. Now I can finally think of a retirement plan.
Hi Lorena, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Jan. 25, 2024
Freedom Debt Relief is EXACTLY that…giving one a complete relief from poor decisions made with their debt responsibilities!! Having a specified amount to pay each month toward the debt brings stability to my budget, with no ‘surprises’ from collection companies! With determination and resolve to become debt free, the feeling of accomplishment, after original poor spending, is amazing! I highly recommend Freedom Debt Relief to help one become “truly debt free”!
Hi Arlene, it fills our hearts with joy to hear about your success! It is always an honor to hear that a client would recommend our service to friends and family!
Reviewed Jan. 25, 2024
I enrolled in Sept., 2023. I understand that FDR has to have enough money in my Dedicated Account before talking to the credit card companies. Well, in Jan., 2024, I suddenly had 3 settlement offers. It was such a great feeling. FDR made progress where I could not Progress at last.... Such a great feeling. Thank you FDR.
Hi Cynthia, it brings us so much joy to hear how relieved you were when you started seeing progress with settlements. We are excited to hear about your success in our program in the near future!

Reviewed Jan. 25, 2024
I'm new to the program. So far so good. I had a good verbal presentation when I first called about the program, very informative, and helpful, willing to answer any questions that I may have and that was appreciated. The representative told me I could call her with any questions, or concerns that I may have about the program. And that was very helpful..
Hi Mary, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved, we can't wait to get you started! We are very excited to work with you!
Reviewed Jan. 25, 2024
Very professional with very good communication. Thank you very much for the settlement of my 2 debts and with a very good percentage, you master your role perfectly, long live FDR and his staff, I will not hesitate to recommend FDR to anyone in my situation, I am really satisfied
Hi Alexis, it's great to hear that you have a positive outlook and experience with us so far. Professionalism, honesty, and genuine concern are certainly important factors when dealing with debt relief services. Thank you for choosing us!
Reviewed Jan. 24, 2024
FDR was very nice to work with, they work hard and very patient to negotiate with my creditors very nice people. I have multiple credit card that they resolved. I was helpless about my credits. FDR help me a lot. I highly recommended FDR to the people like me that need to resolved their problem with their unpaid credit card. It’s very nice and helpful thank you FDR.
Hi Ferdinand, we are happy to be able to take this off of your plate. Rest assured we will do our very best to obtain the best savings for you.
Reviewed Jan. 24, 2024
I am very happy and pleased on how they work with me when I have a money situation. I have a limited income and got myself in the Credit Card Game and now I’m feel very foolish and I’m very happy on how you are handling all my problems. It’s very important to know that you are helping me. Thank You.
Hi Pamela, we are glad to hear that we have been able to provide you with a solution that fits your needs. We applaud you for taking the steps to a brighter financial future.
Reviewed Jan. 24, 2024
The staff is amazing and very knowledgeable. They communicate very efficiently. They help settle my debts faster than I would have thought. It's definitely a place I'd recommend if you're trying to get out of debt. My team have been in contact with me for every settlement and it's easy to see everything and understand everything. Thank you so much for the help.
Hi Stephanie, we are happy to hear about your progress and how easy it is for you to approve settlements! Keep up the great work!
Reviewed Jan. 23, 2024
Very nice, progress is moving along nicely. Very happy with the service and communication with me. Easy to upload documents and get up to date information on the website. It feels good to see the progress and my balances getting paid off in a timely manner. Looking forward to seeing my credit score recover from this process and get back on the road to a healthy credit score again. Representatives are easy to talk to and are very helpful when you contact them.
Hi Diana, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Jan. 23, 2024
Yes, I would recommend a friend. FDR was so helpful from the very first phone call. They have relieved so much pressure off of me while correcting my credit. They are always contacting me to let me know they are in the middle of negotiations with my creditors. I love that they always text me that information too. Thank you so much for all that you are doing for me.
Hi Lynn, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Jan. 23, 2024
The debt consolidation program is designed to pay of your debts in a minimal amount of time. Following the strategy of the structured schedule payment plan, accomplished the debt free goal. Stick with the schedule!! The plan is also flexible to reduce the schedule payment amount if an emergency arises. The graduation dates will be attained if you stay focus on the strategy.
Hi Donna, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.
Reviewed Jan. 23, 2024
Great company to work with. Took care of my balances and contacting my creditors. Payments are very reasonable and automatically withdraw from my bank account. I would recommend them to anyone else to help get out of debt. Very very nice people to deal with and they was never ever any pressure to agree to using them.
Hi Mike, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Jan. 23, 2024
The program is great, they have done everything they said they would. Also my credit score started getting better in the first year. The staff is very knowledgeable and friendly. If I had any questions I would get an answer within 24 hrs. The site is easy to navigate. The site helps you to keep track of how you are progressing to complete your debt.
Hi Matthew, we are happy to hear about your progress! We cannot wait to see you accomplish your goal of becoming debt-free.
Reviewed Jan. 23, 2024
They have helped and I’m grateful. I haven’t seen a change really in my credit score but I’m glad I allowed them to take over to help repair my credit. I would recommend to family and friends because it’s definitely a great help and very beneficial to get back on track.
Hi Tiffany, thank you for allowing us the opportunity to help you get out of debt. We understand the importance of credit, and we know the impact of our program has on your credit can be discouraging. We want to reassure you that this is temporary, and you can work on it in the future, we are very excited to help you reach your goal of becoming debt-free.
Reviewed Jan. 23, 2024
I was very stress night and day. Could not sleep until I came across Freedom Debt Relief. I sign up. They give me a call and from that moment I start feeling better to know someone there to listen and help. My debt is going down so fast. Please anyone struggling with debt please do yourself a favor sign up with Freedom Debt Relief. You will get over your debts before you know.
Hi Daisy, we understand how overwhelming it can be to find a solution to get your debt in order. We are happy to hear that have been able to provide a stress-free solution for you. Thank you for allowing us the opportunity to partner with you.
Reviewed Jan. 23, 2024
It's a Blessing to know I'm not doing this alone. I've attempted to resolve the debt on my own to only have the creditors tell me they couldn't help me, they had no programs to help people in my situation to catch up on payments or to resolve the account for a lesser amount. Then I contacted Freedom Debt Relief after hearing other colleagues talk about how they've helped them. Now we've been working together to get my credit back on the higher positive side, it's been scary but good as I've seen accounts settle. I'm excited for my mature graduation date to be debt free. What a Glorious Day.
Denise, thank you for sharing your wonderful experience with our exceptional team members! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 22, 2024
I was challenged trying to get someone to consolidate my debt. All responses were debt to income ratio too high. Freedom debt relief walked me through the process and got me started on a rate I could afford. I didn't enjoy all the creditors calling but has since stopped. I was then accepted to achieve loans to finish negotiations for all my debt accelerating my end of the program. I still have only one payment to make. This has been an answer to my debt problem. I can now focus on other life matters and not get back into the same situation again.
Hi Mattie, thank you for sharing your experience with our process. Congratulations on taking the steps to becoming debt-free, you are so close!
Reviewed Jan. 22, 2024
Marie was very helpful and kind with my consultation and I decided to go with her because of it. She was very knowledgeable about the situation and process you provided. Professional approach with good ethics. It was a good way to start the year and good with a positive feedback also. Nice to have sensitivity when people are in hard times.
Hi Carmel, thank you for sharing your experience with Marie! We are extremely happy to hear that your needs have been met and that you received an experience beyond expectations! Please let us know how we can continue to be the guide you need during this process!
Reviewed Jan. 22, 2024
I had been struggling with debt for some time. I contacted this company and have never looked back. They have been professionally from day one and have helped to accomplish my goals with no stress. I’m beginning to feel lighter and freer every day. I can’t wait until I finish my final goal and become debt-free.
Hi Jennifer, it's great to hear that you have a positive outlook and experience with us so far. Professionalism, honesty, and genuine concern are certainly important factors when dealing with debt relief services. Thank you for choosing us!
Reviewed Jan. 22, 2024
I couldn’t have done this without you. My stress level has been reduced so much. Customer service is great too. Considering the loan but a bit nervous about it. I will be reaching out shortly. Thank you so much for staying on top of this. Thank you. I will recommend to everyone.
Hi Ellen, thank you for sharing such positive feedback with us! We are happy to hear that you feel comfortable and supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Jan. 22, 2024
It helps me to feel less stressful about debts while paying my other bills at same time. Use better management and control my bills. It is much easier for me to pay one times and less interest rates into all credit cards in every month. There is a great service at Freedom Debt Relief.
Hi Marc, thank you for sharing your experience with us. We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Jan. 22, 2024
Good experience, except for my dashboard never worked correctly and never did figure out why. Customer service over the phone was very good. Helpful when I had questions or didn’t understand something.
Hi Brenda, thank you for bringing the dashboard situation to our attention. An account specialist will be reaching out to address this. Thank you for your feedback!
Reviewed Jan. 21, 2024
Gentleman on the phone was great with explaining the process to my husband and I. Let us know how much we would be saving and what to look forward to during the process of becoming debt free. Would happily recommend Freedom Debt Relief to anyone who feels overwhelmed with monthly credit card bills.
Hi Misty, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 21, 2024
I tried getting in and it won’t let me!!!! I use a password and it says password not valid, so I try and use the “forgot password“ and it’s supposed to take me to my email.... and it doesn’t !!! Please respond!!! No one also doesn’t respond!!
Hi Ruben, thank you for bringing this to our attention. An account specialist will be reaching out to resolve this issue.
Reviewed Jan. 21, 2024
I would recommend FDR if you're in serious debt, I have team member that is by my side all the time to answer questions. They started right away negotiating with my creditors and did a tremendous job with it. They saved me A LOT of money and credit score started to go in the right direction. Thank you so much FDR and Amanda!!
Hi Timothy, it is great to hear that our team has been able to be by your side, every step of the way. Thank you for sharing your success!
Reviewed Jan. 21, 2024
It was good and mostly helpful when I call and talk directly to an actual person and they can talk directly back to me. I didn’t really save much money at all just made the payments. Any money saved is basically paid to FDR for managing your money. It worked out well for me.
Hi John, thank you for sharing your feedback regarding your experience. We are happy to hear that you are debt-free, congratulations!
Reviewed Jan. 20, 2024
I am a brand new client so I cannot really rate the program itself, but the customer service is top-tier. I felt supported and heard by the agents I've worked with so far and they have all been knowledgeable and very understanding about my trepidations. This is not something I wanted to do, but it is something I have to do, and everyone at FDR has been wonderful.
Hi Barclay, we know it can be hard to take the first steps to becoming debt-free. We applaud you for doing what is right for you, thank you for choosing us.
Reviewed Jan. 20, 2024
I have to let it be known that you may be better off negotiating for yourself versus working with this company-especially if you have an account in debt more than $5k. I had 3 accounts that I needed to fix when I signed up. The first 2 accounts were negotiated & settled with no issue. My final account was the largest debt. Long story short, the account was not truly negotiated. I say that because, when I enrolled the debt was $10k, by the time the account went to collections it increased to $11,679 and the company SUED ME. Literally served with a subpoena. I submitted the subpoena on the dashboard & contacted customer service. I was then told that since the debt is in litigation I would be in communication with McCarthy Law.
The debt was negotiated down to $9885…$1,794 decrease. However, the FEES that FDR charges amounted to $2527.75. In the end I subsequently paid $12,412 which is $733 MORE than what was originally owed. How does that make sense? How is that fair? This process has been terrible to be completely honest. I'm thankful to have completed the program. I’ll be extremely precautious not to get myself in a financial situation to need this kind of assistance again.
Hi De'Shuna, we are sorry to hear that you are not happy with your savings. In your program we consider overall savings, the estimated program cost we shared with you already includes our fees in it. An account specialist will be reaching out to you to address your concerns.
Reviewed Jan. 20, 2024
You people have done an outstanding job. Your service is outstanding. I truly appreciate everything you have done for me. I look forward on getting this behind me and moving forward. You kept me abreast of everything that was going on and showed how it progressed. I was really impressed with all your communications and your help when I needed it. Thank you very much.
Hi Frank, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Jan. 20, 2024
I have been very pleased with this program, I didn't have to worry about making my payments on time. This program really eliminated the stress. Thank you. I recommend this program to anyone that has debt. I want to thank everyone who was helping me resolve my debt so again thank you.
Hi Margaret, we are happy to hear that you found relief while working with us. We appreciate your recommendation and wish you continued success!
Reviewed Jan. 20, 2024
I made arrangements to call Freedom and see if they would take on the last debt from several years of paying off debt. Things could have not gone better. From the get go all information we talked about led me to be accepted into Freedom's debt payback plan. It will take 48 months. The monthly amount to pay fit my budget. Signed agreement documentation flawless. A very, very big relief. No
Hi Charles, we are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!
Reviewed Jan. 20, 2024
The representative was straightforward and honest. The conversation and goal was to help me long-term. The process was quick and the set is presented to have me debt free in four years. I hope to complete the program as quick as possible. I had a short-term plan in mind but I was guided to improve my overall needs.
Hi Jada, thank you for allowing us the opportunity to set a plan that will allow you the opportunity to plan for long-term success. We are honored to be your partners.
Reviewed Jan. 20, 2024
Very knowledgeable and professional. All the options were presented, no hard selling. I given time to think about my options, and explore others. No pestering follow up calls asking for the decision. When I had explored all of my options and made my decision to use FDR, everything was taken care of, easy, no worries. Now I am on the road to getting out of debt.
Hi Benjamin, we are happy to hear that we have been able to provide you with a solution that best fits your needs. We understand that there are many competitors out there and that there is no one solution fits all, thank you for choosing us.
Reviewed Jan. 19, 2024
Great representative working on your side. Advising you all thru the process and great negotiations. Freedom delivers what they promise and more. Freedom continually keeps you updated every step of the away and have the best interest for their customers. I would greatly recommend anyone to reach out Freedom Debt Relief for their financial solutions.
Hi David, thank you for sharing your experience. We are happy to hear that you are satisfied with our hard work and support. Thank you for choosing us.
Reviewed Jan. 19, 2024
Good service for those that can't or don't have the time to negotiate for themselves. It pays to at least try. Creditors are not really doing us a favor I get it, but this system is set up for most working class people to fail.
Donovan, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.
Reviewed Jan. 19, 2024
Couldn't be any happier. I feel strongly that I made the right decision. I know I still have a long way to go but with FDR program by my side, I know everything will be alright...thanks a million. And I would like to say that the people representing this program are very helpful and understanding, they have a nice way of calming my nerves with the way they resolve my issues.
Hi Saturnino, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging it can be at first and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed Jan. 19, 2024
I said yes, I would recommend a friend and I really appreciate for your service and I hope finish soon with this opportunity to fix this situation, thanks once again for all your dedication to help me. I very satisfied with everything you do for me.
Thank you for recommending us, Hector. We are happy to hear that you are satisfied with our service.
Reviewed Jan. 19, 2024
Freedom has helped me greatly reduce my debt in a reasonable time frame. The payments are more than fair especially when comparing to the minimum payments I was making to credit card companies. Their customer service is phenomenal and they are always there to answer any questions or clear up any issues I’ve had with creditors. Recommend 100%.
Hi Senisa, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Jan. 19, 2024
In the short time that I have been with FDR I've had a very good experience with them. They are always very responsive to my questions/concerns as well as being very good at negotiating debt resolution with my creditors. I would highly recommend to any of my family or friends who are have debt problems.
Hi William, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us
Reviewed Jan. 19, 2024
This was really a no brainer...I have been wanting to be debt free again...HOW???? Well this is how...by joining and allowing the pros take it from here...My credit score has really gone to new heights...I really did not change a thing...I let the pros at Freedom Debit Relief take the lead and when I received my first notification that the c/c co. was actually agreeing that I pay a reduction in the balance!!! Yes, yes, yes!!!
Hi Nora, we are so excited to receive this feedback! Congratulations on taking the first steps towards a brighter financial future!
Reviewed Jan. 18, 2024
FDR has been really good at keeping me updated, They have a lot of empathy and help you keep a positive outlook, I am so glad I decided to go forward on this! They help you to stay patient and calm as you go through each phase of the program,.
Hi Sandra, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Jan. 18, 2024
I feel that so far this has been a very good company to work with. Fair and easy to navigate. Keep me updated as to what is going on with my account. Staff is always friendly and kind if I call with an issue. Never make me feel dumb when I ask questions.
Hi Virginia, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us
Reviewed Jan. 18, 2024
FDR has been such a huge help this past year. I’m so glad I took that leap of faith and reached out to them last year. I have taken the necessary steps and couldn’t be more excited! I’m on my way to becoming debt free! Everyone has been great. They’re always there for me whenever I need them. I couldn’t be more pleased with the decision I made about a year ago. I am a step closer to my goal and it is all thanks to this program, FDR!! If you’re in debt, I highly recommend this program! Trust me when I say you will not be disappointed!
Hi Samantha, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Jan. 18, 2024
I wish there was more communication between the negotiators and me. That would give me a better idea if this was the best percentage. I have been happy with all other aspects of this process. They have treated me with kindness, and with all other aspects of this process have been easy to understand and keep track of.
Hi Debroah, thank you for your feedback. We are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 18, 2024
We could not be more pleased with your company and your associates. You have done everything you promised. Your abilities to make everything work is nothing short of amazing. At first I was skeptical. You quickly proved me wrong. We appreciate all of you every day. I would recommend you.
Hi Susan, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 17, 2024
I am grateful for Freedom Debt Relief for helping me with my debt. I tried to get loans everywhere. I am relieved of a burden on my shoulder. I am glad no more phone calls. I was overwhelmed with bills. I will recommend Freedom Relief program to my family and friends.
Hi Cortez, we are so happy to hear that we have been able to provide you with some relief! We know times are tough so it means so much to us that the plan we created is working well for you. Keep up the great work and thank you for trusting us!
Reviewed Jan. 17, 2024
Has been very helpful and great customer service. FDR keeps me up to date on my progress in getting debt free. And I know if I have any questions they are there to answer them for me and help me thru it and get the issue solved for me in a speedy manner.
Hi Barbara, we are glad to hear that the program has been beneficial for you in managing and reducing your debt! It's wonderful that you've had a positive experience and that the program's emails are something you look forward to.
Reviewed Jan. 17, 2024
I have had an amazing experience with FDR, they have resolved so much of my debt already and every single person I have spoken with has been so nice and polite! I am so grateful for all of the stress this FDR has taken off my shoulders!! I am very happy that I made the decision to work with them and start the process of putting my debt in the past!
Hi Kelsey, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 17, 2024
I was skeptical at first but then I decided to trust them due to the fact they are on ConsumerAffairs and Trust Pilot. I gave them a chance. So far I have two creditors out the way. They are wonderful and helpful. I will be graduating a year sooner because of the fast turnaround.
Hi Susan, thank you for recognizing our platforms and achievements. We are happy to hear about your progress and continued success. Keep up the great work.
Reviewed Jan. 17, 2024
I was not informed as to the impact this program would have on my credit score and the way in which creditors are dealt with, lastly I do not like being told that the money settled would turn into income for me!! I can't wait to be done with this program.
Hi Renee, we are sorry to hear that you feel like our enrollment process was not thorough enough. We ensure to discuss credit impact and 1099- C forms during enrollment and during your welcome call. 1099-C forms are sent out at your creditors discretion for accounts where you save 600 dollars or more. Our goal is always to be transparent with our clients. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 17, 2024
They have been excellent to work with, have answered any questions I have had and have helped me solve my debt. Would recommend to anyone in debt problems to give them a call. They are quick to respond to your call and are quick at helping solve your debt. Thank you for your help.
Hi Thomas, thank you for sharing your satisfaction with our team. We look forward to your continued success.
Reviewed Jan. 17, 2024
This company is very transparent with results and accommodating with my deposits and making great progress. Everyone that I have spoken to in customer service include the chat line have been very helpful. They have addressed my concerns in a timely manner as well as looking at all the documents that I have uploaded and provide me with feedback.
Hi Angel, we are happy to hear that our team and resources have continued to make your program process continue to run smoothly. Thank you for choosing us.
Reviewed Jan. 17, 2024
FDR has brought me such peace of mind as I navigate My hardship situation. They are totally professional And work hard for their clients. I would refer FDR to anyone who needs to be relieved of their worries and have a company work hard for them and give them peace. I appreciate it all.
Hi Iris, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 17, 2024
This program has been working for me. I’ve seen the effect on my credit rating and it had been what was shared with me. It has helped me better recover from the high inflation and increased interest rates. I’m getting my freedom back and they are helping me do it wisely.
Damon, we are happy to hear that working with us has had such a positive impact in your life. Thank you for allowing us the opportunity to assist you.
Reviewed Jan. 16, 2024
The program that Freedom Debt Relief sold to me has been less than optimal. I find that the additional interest that was added to my credit card balances before Freedom negotiated a settlement, along with the fees Freedom Debt charges every month, added more to my debt than if I had called each creditor independently and tried to reach a settlement on my own. Another issue with the program is the harassment I received telling me a settlement was in jeopardy if I needed to reduce an account deposit due to higher than usual expenses (homeowner insurance premiums, income tax bill, etc.).
Finally, I received a settlement offer that spelled out 12 equal payments to pay off the debt. When the final settlement details were added to my dashboard, the figures had changed to 11 minimal payments and a large final payment of several hundred dollars. Talk about bait and switch! Customer service reps have a script to follow and continually repeat the same thing when questioned about any such discrepancies. I don't recommend this program at all!
Hi Susan, we appreciate your feedback and are sorry to hear that you feel this way about working with us. We look at overall savings, and have included an estimated pay off amount in your agreement that already includes savings, despite the increase in balances on your accounts due to interest.
Settlements are dependent on your monthly deposit, we cannot reach negotiations until we have the funds we need, but we also count on your monthly deposit to satisfy settlement payments. Your creditor will present a payment schedule once we reach a settled amount, we would never accept a settlement offer and payment schedule, if your deposits would not be sufficient to cover the payments. Any modifications can affect our pre-set plan, which is why we have a set monthly deposit. Our goal is not to harass you about missed deposits or modifications, our goal is to make sure you are informed about the status of your program because losing a settlement can extend your program.
We understand times are tough, an account specialist will be reaching out to address your concerns.
Reviewed Jan. 16, 2024
I was under the impression that we had to do this and I was quite upset because I wanted to keep my payment that I was told from the beginning. As long as my creditors are happy then so am I. Otherwise then, everything is just fine. I'm happy with my payment and everyone is getting paid.
Hi Sandra, thank you for your review. We are glad to hear that you are satisfied with out service!
Reviewed Jan. 16, 2024
Updated on 06/08/2024: The whole program was a lifesaver to me. I was surprised of how fast they were able to settle with my creditors and for how much they settled the accounts. They were also able to refer me for a loan with Achieve so that my debt could be paid off with 5 years or sooner if I made larger payments.
Original Review: I have only had great experiences with Freedom Debt Relief. They are working very closely with me to help me get my debt issues resolved. If I had not gone to them for help I would never be out of debt. This way I should be out of debt within 3 to 4 years.
Hi Lou, we are happy to hear that you feel supported during this process. We are excited to see your outcome. Let us know how we can continue to support you in your journey!
Reviewed Jan. 16, 2024
They negotiate my credit account down to half of what I owed. Pay them off as I build my funds in their account. It takes longer to get to the higher balances so they continue to be delinquent for approx 6-12 mos but hoping those are even lower to payoff by the time we reach settlement stage. That's the only downside.
Hi Daniel, thank you for sharing your progress. We are happy to see your savings! Rest assured we will do our best to obtain the best savings for you for all of your accounts. Thank you for choosing us!
Reviewed Jan. 16, 2024
I am somewhat satisfied with the progress but believe you could do a better negotiation with reduction and also believe you charge a little too much for what you have done so far. You should not be taking any payments from my account until all my debts are paid off with a significant reduction then and only then should you be paid for your services.
Hi Joseph, thank you for your feedback. Your settlement fee is a set fee, that we disclose in your agreement. We understand the importance of savings, which is why we look at overall savings. The estimate provided for your overall program costs includes overall savings and your settlement fees. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 16, 2024
Freedom Debt Relief has been amazing and quick at handling my settlements. They are saving me so much money with the offers they are securing. I would absolutely recommend, and have recommended, FDR services to friends and family. The payment plan is easy to maintain, and overall I am feeling more at ease with handling my debts through FDR.
Hi Lonnie, we are happy to see your settlements coming through along with great savings. We appreciate you taking the time to review your experience and for recommending us!
Reviewed Jan. 16, 2024
Updated on 07/29/2024: Finally getting a good start on getting out of debt. Makes it so much better letting someone help. It's been over a year now and I'm getting closer all the time. The hardest thing to do was to not buy anything that I don't need. Thanks for all your help. Couldn't have done it without your help. I would tell anyone that needs help to contact y'all.
Original review: Finally have a chance to get out of debt. Don't want to leave it for my family. I'm 75 and not getting any younger. You never know what might happen. Best thing I ever did to take stress off of everyone. It's my debt not theirs. One less thing to worry about. Thanks for all the help. Should have done it sooner. Would not have been able do it with all your help.
Hi David, thank you for trusting us to get you on the right track. We are happy to walk you through this journey!
Reviewed Jan. 16, 2024
I am glad that I found Freedom Debt Relief because the financial issue was terrible strain on my financial and mental well-being. It's great to work with a company that does exactly what they mean. Freedom debt relief has been available when I had questions. Especially, when the bill collectors started calling daily and mailing letters to me.
Hi Patrick, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Jan. 15, 2024
Good customer service. I hope I can get all my accounts pay soon. With this program, it sounds really good when the person I talked to, and was so happy about this company because it really help me out, consolidating my debt. It was a good relief just to enroll. Thank you.
Hi Claudia, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Jan. 15, 2024
Things are going smoothly, a bit slow but funds are needed to speed up the process. Seems like everything is going well in a timely manner considering. I have gotten prompt responses when a crisis occurs with the creditors. Thanks. When files or documents are required I can download with ease.
Hi Reynaldo, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Jan. 15, 2024
Easy to communicate and resolve credit issues. Customer service is always there to help. My past experience with Freedom was excellent. I would definitely recommend to others. From beginning to end flawless. If you have too much debt and need help, this is the place to go bar none. I would never use anyone else. They are very helpful and understanding and work with you in all aspects.
Hi Thomas, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 15, 2024
I've had a good experience so far, I did provide 4 stars as my graduation date keeps getting pushed back further and further than what I was initially told, despite the fact that I have removed a few accounts off the debt list and I increased my payment a little bit.
Hi Roxy, thank you for sharing your experience. We would love the opportunity to go over why that dates keeps getting pushed. One of our Account Specialist will be reaching out soon.
Reviewed Jan. 15, 2024
I'm not going to lie. I was very skeptical at first and scared to give it a shot. But everyone was so helpful and friendly and they really helped explain everything to me where I understood and was able to get it all taken care of. I even got to advance in my program and get it taken care of faster with their partner achieve. I am very grateful for their help!
Marie, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Jan. 15, 2024
I have requested numerous times to change my monthly payment. 271.00 is not affordable for me at the present time. To date no help. 125.00 would be within my budget. So unhappy with FDR. I am seriously looking into other alternatives to help me with my debt. At my age I really don't need credit. Just trying to do the right thing in my last years.
Hi Helen, thank you for bringing this to our attention. We are always willing to work with you to make change to your program, our goal is to ensure you are fully informed of the risks involved with making changes. An account specialist will be reaching out to address this with you.
Reviewed Jan. 15, 2024
FDR has been true to their word of helping me out with absolving my debt. They are responsive and accurate in keeping my balance. The record keeping is complete and commendable. I'm satisfied with FDR. The staff is professional and knowledgeable. I will recommend FDR without reservations.
Hi Joseph, it's great to hear that you're having a positive experience with us! It sounds like our services have been effective in helping you manage and settle your debts, and our customer service team has met your expectations. Becoming debt-free is a significant achievement, and it's wonderful that you're satisfied with your decision to partner with us.
Reviewed Jan. 15, 2024
I'm grateful for Freedom Debt Relief and I look forward to working with the company to help get my finances back on track. On this journey I did reach out to my Creditors only to be treated like they didn't know me and was told they couldn't help me even though I experiencing hardships and not working so I reached out to Freedom to see if they could help me talk to my Creditors to get help and I'm hoping to have my Credit back to normal soon. THANK YOU.
Hi Hazel, we are happy to hear that you feel like things are finally falling into place. We are sorry to hear that you had a poor experience with your creditors when reaching out to them. Rest assured we are actively working on settling all of your accounts.
Reviewed Jan. 14, 2024
It was not explained very well about the way this program works. I was under the assumption this was a debt consolidation loan company, and this was "confirmed" upon my start-up call. It wasn't until after we were already enrolled and made multiple payments that the program was actually explained to us. This is not a loan. They use the money you pay in to "settle" your debts and then pay them as the money is available. We were also told if we needed to miss a payment, to give them a call, and we could miss one payment without repercussions. Not so.
I called to tell them about a family emergency that had come up, and I was told I'd be putting my account in jeopardy if I could not come up with the money. I kept getting notifications on my phone and in my email that if I didn't deposit so much money that I would lose some of my contracts. Legally this is considered harassment. You can contact someone max 3 times about an account, after 3 it is considered harassment. The only reason we are keeping FDR is because we are already almost halfway through repayment. I honestly feel like they are not an honest company.
Hi Douglas, we are a debt settlement company, as it is outlined in your Debt Resolution Agreement. We also discuss the importance of making you deposits on time and in full during your welcome call, because modifications can delay negotiations or jeopardize settlements. We are sorry that you did not understand our program process, we would like the opportunity to walk you through what to expect while working with us and we can turn off SMS notifications if you would like as well.
Reviewed Jan. 14, 2024
I called Freedom Debt Relief because I needed help. Very Easy to do. The gentleman that he helped me was very professional. He understood what I was going through. He made sure that I know everything before we got off the phone. He didn’t make me feel bad, he keep telling that everybody has hard time. That’s why I’m here.
Hi Holly, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Jan. 13, 2024
My experience with Debt Relief has been satisfactory and I'm kept in the know with what's going on with the outstanding debts. I'm impressed on the outcome of how Debt relief has gone about settling my outstanding debts....I look forward to being debt free thanks to the experts of Debt Relief.
Hi Frances, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Jan. 12, 2024
Awesome job. Quick, easy, friendly, knowledgeable. Had I known the process would be so hassle-free, I would've done it months ago. Entire process took less than 2 days to complete and now I am clearing up my debt. I am so thankful that I used the Freedom Debt Relief program.
Hi Buffy, we are happy to hear that the process was smooth and fast! We are happy to see your progress and cannot wait to continue to settle your accounts and obtain the best savings for you, across the board!
Reviewed Jan. 12, 2024
I don't think I can give a full 5 stars until I finish this process. So far though the person who set my account and program up was great! I'm not sure if I realized how the fees worked but my negotiations seem to be going well and my debt is decreasing card by card. I do like having only 2 payments a month. Going rogue on my bills was odd.
Hi Nicholas, thank you for your honest feedback. We hope to be able to earn your 5 stars and recommendation. Keep up the great work!
Reviewed Jan. 12, 2024
Pretty happy with the outcomes so far but the settlement fees are pretty high. I do appreciate the work you guys have done one of my cards are still good but learning about the process it seems like I could have done this my self and saved a few dollars in process.
Hi Jaron, thank you for your feedback. We are happy to be able to provide you with an solution that allows you relief. We understand that our process is something our clients can achieve on their own, but there are other benefits to working with us. Negotiations takes many tries and our lasting relationship with creditors allows us the opportunity to work in your best interest.
Reviewed Jan. 12, 2024
I really got myself over my own head when I acquired too much debt. Thanks to Freedom Debt Relief, they have taken the headache away and I don't have to deal with it anymore. The only thing that would have made them perfect was if they had paid all my debts off for me all at once and I just paid them so much each month. But as it is, the system they have set up still gets the job done. They are very courteous and helpful. They are always available to answer questions. Thanks guys.
Hi Virginia, thank you for your feedback about our process. We are very happy to hear that you have seen great results, keep up the great work!
Reviewed Jan. 12, 2024
So far everything is running smoothly. I was not as informed like I'd hope to be at the close of this transaction. I'd like someone to follow up please. I need a little more information to be satisfied with this process. Thanks for your time and help.
Hi Marissa, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 11, 2024
I'm not happy that it went into collections. They were willing to settle but no communication as far as I know. The collection company has been calling constantly. Can someone contact them because I was told not to speak to them. Do y'all need the name and contact person. What else can I say. CareCredit is resolved and happy with that. Discover card I have no information on progress for this debt.
Hi Joe, we want to thank you for taking the time to tell us about your experience. We understand that it can be scary to watch your accounts go to collections and feel like there's no progress, on top of the pressure from creditor calls. We don't want you to worry, we can still work with collections agencies to obtain the best savings with you. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 11, 2024
Excellent; They explain what they are doing to help me solve my debt problem and keep me informed at all times. They are very supportive by emails and on the phone. Everyone I have spoken with is kind, informative and wonderful. They don't mind that I call and ask questions.
Hi Beverly, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed Jan. 11, 2024
I just so happy, I am able the get the help I needed, I am also looking forward to going through the entire process, and finally being successful and having a second chance to becoming debt free. My continued thanks to all the folks at Freedom Debt, who have been working my behalf of helping me to reach my goal.
Hi Irene, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Jan. 11, 2024
They have been able to get FDR to get my credit under control. My credit score is starting to come back from the damage I caused it. I just wish we could get arrangements made on my current credit cards so they would stop calling me. I am very happy other wise I would refer the services to anyone.
Hi Tina, thank you so much for sharing your experience with our team! We are so thankful that you chose us. Rest assured we are actively working on settling your remaining accounts, once we have the funds and your accounts are in the status we need them to be in, we will do our best to obtain the best savings for you!
Reviewed Jan. 10, 2024
The representative that set me up was very knowledgeable and informed me of how the program works. Being my first time ever using this program I hope to never have to did it again. The whole purpose is to stay out of debt. However will speak highly of family and friends about personal growth from the company.
Hi Brittney, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Jan. 10, 2024
I've been in the program 6 months and my credit score is already improving! My set up partner was fantastic in advice and accommodations. The dashboard is easy to use. I'm impressed with the settlement amounts have been great! Support is helpful in answering any and all of my questions as they come up. Very satisfied!
Hi Carol, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Original Review: Jan. 10, 2024
Updated on 01/07/2025: I was extremely nervous and skeptical about starting this program, but at the time, it felt like we had no other options. Our debt had become overwhelming, and we were drowning financially. From the beginning, the team at FDR was very clear about how the program would impact our finances—and everything they told us turned out to be true. One of the biggest reliefs was moving to a single, lower monthly payment. We’re now in the final stretch of the program and expect to finish next year, in 2027. While our credit did take a major hit at first, we committed to the process, and it has steadily improved. Over the past year alone, my credit score has increased by 100 points.
FDR also stood by their word when some of our creditors filed lawsuits due to non-payment. Their legal team handled everything and resolved the matters out of court, with no additional legal fees for us. This program is not a quick fix—it’s a long road. But if you stay committed and make your payments, it can work. Three years in, I can finally say with confidence that this program worked for both me and my husband. If you’re looking for an out-of-the-box solution to get out from under overwhelming debt, I truly recommend calling FDR and speaking with someone about your options.
Original review: I was nervous about this program, but so far FDR has kept to their word. My credit is destroyed - however - I've been assured that it will come back to life as I complete the program. FDR has settled 3 debts for me so far, so it seems to be working. I am looking forward to fully completing the program.
Hi JoAnna, thank you for trusting the process! We know it can feel slow at first but we want to thank you for trusting the process, staying consistent, and sharing your journey with us. Keep up the great work!
Reviewed Jan. 10, 2024
This company is Great! All my debts were negotiated in a timely manner and each debt was reduced by 50% or more! I would recommend this program to anyone who struggles to make payments on their debts. Check them out at their website or give them a call. Someone will guide you thru the program step by step. Freedom Debt Relief communicates very effectively with their clients they have kept me informed throughout the entire process.
Hi Brad, we are happy to hear about your great savings! We appreciate you sharing your experience with us and cannot express how grateful we are to know that you would recommend our service.
Reviewed Jan. 10, 2024
I've been very pleased with Freedom Debt Relief. They have saved us from bankruptcy. And the incredible thing is during the process of them settling our debt, our score is going back up! I didn't expect that to occur until much later in the program. I think we are about 6 months in and our score continues to trend upward. By the time we are done we should have an excellent credit rating.
Hi Geneva, we are so happy to hear about the positive impact that we have had in your life. We are honored to be your partners in your journey towards a brighter financial future!
Reviewed Jan. 10, 2024
The service has me at ease with the customer service and the knowledge that is provided to me. My debts are paid for and I am the one who authorized any payoff of my debts. I get monthly statements which contains all my debts and the payoff of any. Thank you.
Hi Tracy, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Jan. 10, 2024
I believe there should be more SMS messeges to supply me with more up to date updates, instead of having to log on every time. I just send a new bill I wanted added to my list and never got an answer. I also seen an ad where it says up to two years to resolve your credit card and unsecured debt, but with me it's five years and most of these cases need a minimum of around $8000.00 I think it was.
Hi David, thank you for your feedback. Our customer service team is also available 7 days a week to answer any questions you have about your program. An account specialist will be reaching out to discuss the specifics regarding your account.
Reviewed Jan. 10, 2024
I would recommend this to anyone trying to get some relief from debt. Just after the first account was settled, it was like a weight off my shoulders. I can't wait until it's complete and finally and I can put it behind me. I wished I had found this program sooner.
Hi Daniel, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Jan. 10, 2024
I was scared at first how this process works. But when I call to speak to someone to walk me through, I am explained everything thoroughly. I am given confidence that this team is taking care of me. Just follow the steps and guidelines, then let them do the work.
Hi Terrance, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 10, 2024
Yes I started this program. I been satisfied with the attention I received with concerns I might of had at the present moment and the program is going. I so please and I also like that I can call if I may have any questions or questions that might of came up and love that everything was explained in detail to me so I could understand everything and how everything works.
Hi Daniela, it is great to hear that you feel supported by our team. Rest assured we are here to help, every step of the way.
Reviewed Jan. 10, 2024
I am very thankful to God for bringing my attention to Freedom Relief Program. From the first phone call. Everyone has been very helpful and courteous and informative in handing my situation keeping me aware step by step on how you are helping me and Thank You All and everyone have Happy New Year.
Hi Debra, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Jan. 9, 2024
Byron was great to work with - since setting up the payment account, there have been some snafus where it says that it is suspended for non payment but the first payment isn’t due until January 12th and it is autopay. Otherwise, it’s been helpful. They give you all the tools to be successful and learn better money practices.
Hi Jessica, thank you for bringing this to our attention. We will be reaching out to you in the next few days to discuss this matter.
Reviewed Jan. 9, 2024
Signed up, they found my debt, set up an auto payment. BOOM!! BILLS BEING PAID, OCCASIONAL REQUEST FOR SETTLEMENT APPROVAL. Super simple and stress free. I would highly recommend. My partner recently signed up as well. Give them a chance to make your debt stress free. So easy to use. Try them today.
Hi Rachel, we appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.
Reviewed Jan. 9, 2024
Always nice and accurate to talk on the phone ..Happy to be getting my credit cards paid …The only concern is worried about my credit score ..Otherwise happy with Freedom Debt ..I would highly recommend anyone who wants to get out of high interest credit cards!!! Ty Freedom Debt!!! Hopefully I’ll be out of debt soon!!
Hi Rosemary, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Jan. 9, 2024
Freedom Debt Relief was able to reduce my monthly Debt by 1/2. This allowed me some breathing room and stopped the phone calls. I highly recommend if you or someone you know is struggling with high Debt, especially Credit Card Debt. They have been respectful of my situation and very helpful and professional.
Hi Godfrey, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Jan. 9, 2024
I am so thankful for this program. I never would have been able to do this without help. Thank you so much for offering this program and having such great customer service. The time it took to get through this program flew by - something I wasn't expecting. It's been a huge relief and a good lesson.
Hi Leslie, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Jan. 8, 2024
I just started my program. So far, customer service has given me good advice. The phone lines are usually slow, but I just wait until someone gets on the line. For the first time in years, I feel hopeful that I can, with the help of Freedom Debt., stop the daily worries.
Hi Nancy, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 7, 2024
So far everything is been working appropiate and I can't be happier, my monthly benefits last a little more now and I can get more food than before I was in this program, thank you FDR.... I really appreciate all the support you had offered me. I couldn't done it without you...thank you again.
Hello Jose, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Jan. 7, 2024
Excellent team. Excellent service. They work fast. I definitely recommend to everyone. Please get them a call and you will see the results in weeks. I glad I did and I hope you all do the same. Thank you and good luck. I hope your dreams come true. I will be happy if you going. Thank you everyone. You will not be disappointed.
This is great to hear, Alejandro! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed Jan. 7, 2024
Updated on 08/12/2024: I'm impressed the way my debts are being negotiated with the creditors. In a short one year, FDR was able to resolve 2 debts down to 50% less than the actual balance. I'm hoping to resolve remaining debts within the next year. I recommended FDR to anyone whose debts are out of control to let the professionals handle it for you.
Original: I was so worried about consolidating my debts but Freedom Relief negotiated all my credit cards debt. FR introduced me to a program that will not only reduce my liabilities but easily payoff debts over a period of time. My life is getting back to normal and now I don't have to deal with the creditors.
Hi Syed, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 6, 2024
After I entered into the program it was taken care of without any issues or concerns. I was kept informed of the progress and felt totally confident that everything was being taken care. Also I never received any pressuring phone calls or letters from creditors. I am so thankful for them taking the worries off of me and helping me get through the process.
Hi Sandra, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 6, 2024
Yes I would recommend. Being on a fixed income, and with the rising cost of food, rent and utilities, this was the best route for me to take. It has taken a load off me and lifted my spirit. Thank you Freedom. May we remain friends until the end. Happy New Year.
Hi Judy, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Jan. 6, 2024
Firm was very professional. Always available to answer any questions. Kept me informed. Estimations seem to be on accurate and would recommend this procedure to anyone. Told me upfront what to expect and was pretty much on point. Glad that I participated with Freedom Debt Relief.
Beth, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Jan. 5, 2024
Freedom Debt Relief is negotiating paying off our debts in a timely manner. We are pleased with the progress that is being made. They keep us informed with the process of getting our debts paid. Freedom Debt Relief has been instrumental in helping us reduce our stress and taking burden off our shoulders.
Hi Ronny, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Jan. 5, 2024
I did not realize the creditor would be reaching out to me with payment info. I don't know what else to say. Overall I am happy with the settlement. I am looking forward to when I can become debt-free. Other than what I have said I have nothing else to add.
Hi Linda, thank you for sharing this information. The creditors goal is to collect payment, which is why they call and send notices. An account specialist will be reaching out to address this matter.
Reviewed Jan. 5, 2024
Seems like there are a lot of hidden fees and they seem to stretch out the settlement process to maximize their banking fees for their parent company. They charge their commission fees based the total debt not what is settled for. They tell you upfront what you want to hear to get you to sign up then keep funneling your funds into a bank account they control.
Hi Jason, we are sorry to hear you feel this way. Our goal is to be transparent about every aspect of our program, which is why we disclose banking fees upon enrollment on the agreement and the initial during welcome call.
Reviewed Jan. 5, 2024
They made this easy, was glad when I saw the negotiations and the savings. Already will have 3 paid off by March and more on the way. The negotiations they have made have truly been a great reduction in what I owed, I couldn't without them. So worth it. Great decision.
Hi Karen, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Jan. 5, 2024
I continue to get phone calls, emails, and letters from my creditors. I am not happy with the negotiations to date, and I was under the impression that you would contact my creditors to let them know that I was working with you. You need to provide some kind of laid out plan that shows which creditor you are going to approach and for how much.
Hi Lucy, we are sorry to hear that you are unhappy with your progress. Creditor calls and communications are used as a tactic to collect payment, we understand they can be annoying and sometimes difficult conversations. We have provided resources in your dashboard to help guide you. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 4, 2024
Everyone that I have dealt with treated me like a real person. When I called to request information, they all answered my questions succinctly and politely. They allowed me the time I needed for information. I was never pressured to decide to be a client. If a friend confides in me with similar financial hardships, I would gladly refer them to Freedom DR.
Hi James, We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed Jan. 4, 2024
Yes I would recommend Freedom to a friend, this is my second time using Freedom. I fully trust Freedom Debt Relief to help me with my financial difficulties. I see adverse from other companies but I prefer Freedom over anyone else! I am comfortable using Freedom especially since I used them before. They keep me updated on their progress with my creditors so I know how I stand!
Hi Suzanne, thank you for your continued trust! We are happy to be able to provide you with relief! Keep up the great work!
Reviewed Jan. 4, 2024
FDR is excellent in their concern and help for each person. They have been able to reduce my debt and set my payments at an affordable amount. They have been very easy to contact and very accommodating to me with all my concerns and questions. I have recommended this program to others that are struggling! This was a God send for my family.
Hi Kelli, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 4, 2024
Asked about a creditor saying I'm still using credit card. Tore that card up 4 months ago. She resolved it. Very pleased with the results. Every time I call, I receive professional care and respect. Very happy that I joined this company. Will happily encourage others to use this service if they are heavily in debt.
Hi, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Jan. 4, 2024
I was at the point where I was considering bankruptcy to get out from underneath debt that had been accumulated between medical bills and credit cards. I'm thankful I found this program because I was able to get out from under everything for less than what I was paying on 2 of my loans that were originally 40% of my total due monthly. I owed more than I was making in a month and had so many old medical bills in collections.
Hi Sarah, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 4, 2024
Marcus was amazing at signing me up, however, now that I am signed up... Nothing. No follow up, questions go unanswered. I have not seen as of yet an increase of my credit score. And the bills I really struggle with are not part of the program... So I am not 100% sure I would recommend.
Hi Danne, thank you for sharing your experience with us. We encourage you to reach out to our customer service team whenever you have questions, that your dashboard cannot answer. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 4, 2024
I recommended Josie ** and Ken **. I think Freedom Debt Relief is a great program to help people gain back control of their finances. The process was easy, to the point and I was assisted along the way. The transparency provided by the program provides ease and peace of mind to let you know what challenges come ahead like, annoying call every day and a low credit score. This programs allows for financial discipline and prepares you for when you are financially free.
Hi Marlon, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Jan. 4, 2024
I must admit I was skeptical about a debt relief program. However, Freedom Debt Relief has shown me that it is possible. I stayed on course by maintaining deposits as scheduled. I was selected for a loan through an agency connected to Freedom Debt Relief. My debt was cut in half with manageable payments.
Angela, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Jan. 4, 2024
Updated on 04/10/2024: Yes I feel like they are doing a great job at helping me reduce my debt quickly. Every time I have any questions the agents are very helpful and easy to talk to.. All I have to do is go on the site to check how my debt is being handled. It's all right there. Very simple and easy to navigate through.
Original Review: Yes I would recommend a friend. I believe that this is a good way to get out of debt. The company I believe is a good company. I have spoke to several agent and they were all polite and knowledgeable of what they actually do to help me get out of debt. So yes I would recommend a friend...
Hi Michelle, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Jan. 4, 2024
I would like to know where we’re at, at times. Otherwise this is a good way to trust in them and you’ll have no worries with things taken care of. Right now from what I can tell it’s going a little slow but it’s getting done. Worrying every day is not healthy besides that they can knock the price down for you considerably.
Hi Jeffery, thank you for your feedback. We encourage you to stay updated by logging in to your dashboard at least once a week. If you do not understand the information provided, please do not hesitate to reach out to our customer service team. Thank you for trusting us and allowing us the opportunity to provide you relief!
Reviewed Jan. 3, 2024
Freedom Debt Relief has jumped in and has stepped in and offered me debt management skills to pay my debt! They have helped me from step one up until now to get my debt under control. I'm getting my bills paid off in a timely manner. Freedom Debt Relief has took the time to help with any concerns I’ve had. I would highly recommend them. Thanks.
Hi Teresa, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 3, 2024
Everything that has to be done goes very smooth and whenever I speak to somebody on the phone very polite and answers everything I ask about. I would recommend this company to everybody because the experience I have with them would be shared to the person I would recommend. Thanks for everything that helps me have a better lifestyle to try to get ahead in life and enjoy more of it.
Hi Craig, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Jan. 3, 2024
Everything has been good so far. They settled an account. They take my payment every month on time, which make me very happy. All the agents I have dealt with are very professional. And take good care of me. I am pleased with my service thus far. They keep me informed. Thank you so much for that. I am glad I chose Freedom Debt Relief.
Hi Vicky, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 2, 2024
Great company. They keep me updated and I can check information. They help me thru the steps of becoming debt free from my creditors...step by step info is email to make my understanding of the process easier. Thanks to Freedom Debt Relief. I can continue my journey to become debt free..I hope these comments help.
Hi Dorothy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 2, 2024
The best thing I ever did to consolidate and pay off my credit cards. Great program. I am kept up to date via emails etc as to my progress. I highly recommend the program to others. I am happy I found this program. Thank you for the help. Thank you.
Hi Maria, thank you for choosing us to help you with debt settlement! We are happy to hear that you look forward to our updates. Keep up the great work!
Reviewed Dec. 31, 2023
Our rating and how is it it is for me to get out of debt. I am glad I signed up for the program and I'm hoping it gets me out of debt so I can live a more pleasant life. Thank you so much for letting me sign up cuz I think it's going to work fine.
Hi Deborah, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Dec. 31, 2023
We’ve had one major settlement and another is scheduled. It’s not fast and it’s stressing watching your credit score plummet but every month has made us more financially secure. The company is very responsive and you can see their efforts. The transparency is wonderful. Every call is answered by someone who treats me with respect and works to resolve my concern. I’m so glad we chose to work with them.
Hi Rebecca, our members are our top priority and ensuring that you feel appreciated and respected is the main goal. Keep up the great work and let us know how we can continue to support you!
Reviewed Dec. 30, 2023
Yes I would recommend this to a friend, and the reason for this is because this company is very helpful, and fair. The guidance y’all give and the way y’all work with us customers is top tier service, y’all are nice, and y’all are trustworthy. Which is why I would recommend this company to my family or friends so they can get an experience like this and the help they need because y’all do good.
Hi Juan, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Dec. 29, 2023
They have excellent service and did a great job helping me resolve my debt. They have a wonderful team working and have a quick response and resolve service. They did a great job helping me with 3 legal issues regarding debt. I am very appreciative of this company and would definitely recommend them with debt issues.
Hi Jamie, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Dec. 29, 2023
These guys are straightforward and jumps on the job soon as you sign up for the program. The process is so easy to do and baby can do it. I would highly recommend this program to those who are overwhelmed credit card debt! I can’t stress enough on how this program is helping me get out of my financial crisis!
Hi Leonard, thank you for sharing how easy our enrollment process is. We are excited to see your success in our program!
Reviewed Dec. 29, 2023
I was very impressed with everyone I dealt with. Very professional. Made my finances easier to deal with. I would recommend to anyone with loan or credit card debt that is getting out of hand. I feel pressure off me. I got myself in this mess by not saying no to credit card offers that they send me. I feel I've gotten smarter.
Hi Kathleen, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Dec. 29, 2023
I am pleased with my interaction with Freedom Debt Relief. They have been right there with me during the entire process of paying down my debt and were able to answer all of my questions and help me work through what I didn't understand. I will recommend them to anyone looking for help like they give.
Hi Donna, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed Dec. 29, 2023
I have been very pleased with the way that my accounts have been handled and settled. I have been kept in the loop as to what is going on with my account each and every month. I am about to be finished with my last account and have told everyone that I know of that needs help about Freedom Debt.
Hi Katherine, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Dec. 29, 2023
FDR has been a wonderful experience from day 1...ALWAYS looking out for my best interest every time we communicate with one another whether via telephone, or email they serve with a positive demeanor. Their Professionalism is the MAJOR aspect as to why I chose them to handle my affairs. I am TRULY GRATEFUL to have come across them, basically by chance surfing the web, but it has been a sincere pleasure to have them on MY SIDE! I have also recommended them to a good friend as well! TY TY TY FDR!
Hi Kirk, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Dec. 28, 2023
Make my first payment. I experience very nice people. Very educated. Know what they're doing. Friendly. Teach you all about the program, how long it's gonna take, what they're going to do when you get enough money into your account and they start negotiating the debt with your creditors and you'll be out of debt within 3 years. So I'm very happy and very pleased with the programs so far.
Hi Earl, we are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!
Reviewed Dec. 28, 2023
The Start Up with my accounts was exceptional. Very easily explained and Great customer service!!!! Great company to work with and would recommend to Family and Friends. It helped us out of a difficult situation. We liked the options available and the Terms of our agreement. Just started and looks like it is going to be a Great option to get out of debt and back on track for our family.
Hi William, we want to welcome you! Thank you for sharing your enrollment experience! We are very excited to see your progress as time goes by! Please let us know how we can support you!
Reviewed Dec. 28, 2023
I really appreciate everything being done to help me out if my mess. It's been a tough time, but look forward to completion. This is something-- unfortunately I could not manage on my own. Through this, I feel like I will have a better outcome when dealing with my debt in the future. Thank you for all you do!
Hi Nita, this is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed Dec. 28, 2023
Freedom Debt Relief gave me the opportunity to get my finances back on track. Credit score is important but you don't have to be credit score dependent when you get to save your funds and you no longer have loans and credit cards. Thank you all for your hard work. I'm proud to say, I'm debt free.
Hi Ammy, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Dec. 28, 2023
Very helpful throughout the process of helping me get rid of my debt. The process has been moving in a faster pace than I first assumed in reaching out to the creditors and coming up with settlements. Very pleased with the results received. I definitely recommend FDR to others if they are also struggling with debt.
Hi Jose, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Dec. 28, 2023
Yes I really recommend it. They treat me like family and everything was very easy and understandable. Plus the help to have just one payment instead of 6 it really help me a lot. I already told my son about it and he’s working on it already. Thank you for all your help.
Hi Roberto, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Dec. 28, 2023
Always answers every question. Never have to wait to talk to someone. Everyone is always nice. Having someone write more than they need to is frustrating. What more can I say. FDR is helping me get out of a tight spot at the right time. Just want it to be over. So my credit score can get back to where it was.
Hi Greg, thank you for taking the time to share your feedback with us. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.
Reviewed Dec. 28, 2023
I listed my accounts and the amounts, FDR took on the responsibility of taking care of this. Relieved me of unnecessary stress. All I have to do is be sure my account has the designated amount. When I have extra funds, I make an extra deposit and these funds are applied to the debt balance.
Hi Jackie, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Dec. 27, 2023
So far I have been pleased on how quickly Freedom Debt Relief has resolved some of my debt. They are quick to respond and answer any questions I have. Also they help on how to upload all paperwork that is needed. As soon as I upload the necessary paperwork Freedom Debt Relief are quick to resolve the settlement.
Hi Marybel, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Dec. 27, 2023
Excellent service, always keeping me up to date on my status. I get email updates constantly and I have no problem contacting them via phone or mail. Always let me know the status of my debt accounts, everyone is courteous, friendly and helpful. I am very satisfied with the support and response I get on issues of concern.
Hi Earl, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you, across all of your accounts!
Reviewed Dec. 27, 2023
It's very easy to setup, affordable, and very helpful. I would most certainly, recommend a friend to this company. When I began, this journey of repairing my credit I thought it was just another hoax or false advertising. This company is the real deal, any and everyone who are looking to repair their credit should give Freedom Debt Relief consideration and try.
Hi Kenderick, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Dec. 26, 2023
I'm pleased with the results that Freedom has done so far. No complaints. Customer service has answered my questions and been very helpful. Communication and response quickly taken care of. Adjustment on service fee I asked for help to lower to pay increases cost of living expense. Updated Information timely passed to me to know where we stand on the debt well taken. Thank you.
Hi Michael, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Dec. 26, 2023
I have had a pending payoff for a loan for at least 4 months now. I have had to step in to take care of the issue. I am not happy I had to intervene. Why help with an outstanding debt if you can not resolve it within a month?
Hi Rebecca, our settlements are typically not paid within one month. We set up a payment schedule to allow us to settle multiple accounts as well as send other creditors payments. An account specialist will be reaching out to address the status of your accounts.
Reviewed Dec. 26, 2023
They always take care and answer my question right away and get feedback right away. Also received what's going on with my case and creditors. Looking forward for early payoff and clear my records and be on the right track on my credits. Be mindful next time. Thank you for helping me on this case of mine.
Hi Rufino, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed Dec. 26, 2023
Doing a great job with my debt and keeping me updated on what I need to know about my current situation with my credit issues and my way out of debt. Great staff. Very knowledgeable about my situation. Very happy to work with them.
Hi Joe, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Dec. 26, 2023
My experience with Freedom Debt Relief has been nothing but excellent. The customer service is great, the time it takes to negotiate a debt and help you become debt free is fantastic. The whole organization is top of the line and I am very excited to finally feel relief from my debt in the future.
Hi Benjamin, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Dec. 26, 2023
I am very pleased with the outcome of my debt solution. Freedom Debt Relief Is an amazing company to work with. We were 10,000 dollars in debt and now we are seeing a vast improvement over our debt solution with Freedom Debt Relief program. If you need a debt solution Freedom Debt Relief Is the company for you.
Hi Tonya, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Dec. 26, 2023
I have been with Freedom Debt Relief now since July. I call at least once a month. They cannot seem to fix my problem. I cannot see my dashboard. I cannot interact with anything. Very, very frustrating experience so far. They can see all of my information, but I cannot. I cannot interact or do anything.
Hi Albert, we are very sorry to hear about your dashboard. Rest assured we wil be looking into this and an account specialist will be reaching out soon.
Reviewed Dec. 25, 2023
I am so happy with the way my account is being handled. I’m not stressed out like I was before I went with Freedom Debt. If having a chance I would recommend this to anyone who are drowning in debt & feel there’s no way out. Every time I have called with questions, they have been answered in a friendly manner.
Hi Linda, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Dec. 25, 2023
Very understanding, cooperative, and supportive during this difficult time to get my debts in order. I would recommend to anyone who is in financial debt like I was. From my first call to all my customer service calls, all reps are very respectful. It's a great feeling to know they will call and speak with my creditors and resolve any questions or problems I may have.
Hi Wendy, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!
Reviewed Dec. 25, 2023
I were so much in debt until I stumble upon this program and they really do help you to get yourself back into handling your own debt as I must stay out of debt. It’s basically up to you to keep your word and do what you suppose to do by paying your service for them to debt free you. That’s it.
Hi Alfreda, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.
Reviewed Dec. 24, 2023
Great job consolidating my debt I just started but was paying over 1100 every 2 weeks now I'm paying way less... I would recommend Freedom Relief to everyone that needs help... Great job and great debt consolidation...I'm very pleased.. If I had to do it again I would reach out to freedom debt relief..
Hi Stayce, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Dec. 24, 2023
The agent was very helpful and kind. The agent was very kind and explained all avenues I could take to resolve my debt. I am very pleased with the avenue the agent helped me to decide to take to pay off my debts. I have recommended Freedom Debt Relief to my friends who are in the same situation I am. Thank you Freedom Debt Relief for all your help.
Hi Lisa, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Dec. 24, 2023
Updated on 7/27/2024: I am satisfied with the settlements, and updates to my account. However, I wish when I asked a question regarding my payments, I would get an answer. I asked how much of my deposit goes toward my bills, and she avoided the answer. I hate that. Can you give your customer service people more training regarding responding to answers?
Original review: FDR came along at the right moment. I had been looking for a company that could and would help me with my debts. I am very grateful for the help I am receiving from FDR. I now have peace of mind, knowing my debts will be getting paid. Thank you.
Hi Carrie, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Dec. 23, 2023
I am not happy with the agreements you have made with my creditors. You ruined my credit with promises that were never fulfilled. I should have never went with Freedom. The fees that were paid to Freedom and the amounts you settled for, I would have been better off just paying my bills and not having my credit ruined. You also told me that when a credit was resolved it would be treated as if I paid off the loan. It turns out that was a lie because Lowe’s has it in my credit score that I settled for a lesser amount.
Hi Brian, we are very sorry to hear that you feel like we have not met your expectations. We focus on overall savings versus individual account savings. Our goal is to help you save and finish paying off your debts faster. We understand it can be frustrating to see the breakdown because it seems like it slows down your progress, the estimate we gave you for your overall program cost includes settlement fees, banking fees, and estimated settlement amounts. An account specialist will be reaching out to address your concerns.
Reviewed Dec. 23, 2023
I wish it was easier in my circumstances to pay the amount that I was set up to pay but it’s not. It’s being very difficult to pay the 618 with the other debts that I have. But every time I call to reduce the amount they’re always very kind and considerate, I hope to get on track. I should say we my husband and I hope to get on track soon.
Hi Christine, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Dec. 23, 2023
For a year I was so depressed ain’t pay my credit card, and couldn’t sleep at night till I found Freedom. Freedom Debt Relief offered reasonable payment so I can manage my monthly expenses in my hardship. Now I can rest assure because Freedom debt relief help me out my problem. Thank you Freedom Debt relief.
Hi Fnu, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Dec. 23, 2023
It all seems great. However, it is confusing at times. I understand that creditors will continue to call and harass/pressure me to make payments or to participate in a "plan" they have to get back on track. But the confusion I get is when I get an email from FDR stating they found other debts that can be added to my plan. These other debts are/ supposed to be already included. I submitted both my wife's and my credit report when I enrolled and was quoted a fixed monthly payment which was based and included on the debt listed on our credit report.
Hi Paul, thank you for reaching out to us with your questions. Any additional accounts that show up on our ADD ACCOUNT ALERT, are accounts we are seeing on your credit report. We may have missed an account during enrollment. We encourage you to review your dashboard and your enrollment agreement to cross match the accounts in your program. An account specialist will be reaching out to address any alerts and any questions you may have.
Reviewed Dec. 23, 2023
We are so please with the FDR program. It has taken a very awful situation and made life bearable again. They were compassionate and really cared about our situation. Life threw us a giant curve and we had no idea how to handle the problem. Thankfully we were able to find FDR on the internet. Liked the reviews and decided to call to see if they could help. Thank goodness they did help. Thank you Freedom Debt Relief!
Hi Manfred, we understand that life takes crazy turns when we least expect it, which is why were here. To support you in your journey towards a brighter financial future! Thank you for trusting us as your partners.
Reviewed Dec. 22, 2023
Freedom Debt Relief has been a big help. The staff is very friendly and explained the process so I understood what was going to happen. If I have any questions they are there to answer. They have settled some of my debt and inform me every step of the way. I would highly recommend.
Hi Geovanni, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Dec. 22, 2023
Did not fully understand what this program entitled in the beginning when I signed up. I was under the impression that it was a debt consolidation, but it hurt my credit and was not aware of the “program fees” when I originally signed up. I had to take the initiative to a call customer service more than a handful of times in order to have accounts closed and still received push back about closing them. Not until I requested to pull money out and negotiate close account on my own did Freedom Debt Relief take the necessary steps to close out accounts. I have moneys remaining from negotiation accounts being closed and still waiting for moneys to be given back to me. I will have to call customer service again to check status of remaining moneys.
Hi Ricardo, we are sorry to hear you feel this way. We make sure we disclose our fees and process throughout your enrollment call, enrollment agreement, and your welcome call after enrollment. We also stress that we are a debt settlement company and not a loan or consolidation service. An account specialist will be reaching out to address the status of your account.
Reviewed Dec. 22, 2023
I am slowly seeing my score go up little by little each month, I have been working with Freedom Debt Relief about a year now and they have helped me stay on schedule with my payments and settles with the debt collection agencies. I’m staying consistent with making my payments and just being patient.
Hi Shawna, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.
Reviewed Dec. 22, 2023
Best move I ever made for debt resolution. I was financially stable until my husband had two strokes months apart and was unable to work. Things just spiraled from that point. Freedom Debt understood my situation and did not judge. They offered help and relieved my stress and sleepless nights. I would highly recommend them.
Hi Michele, thank you for sharing your story with us. We are very sorry to hear about your husband and hope he is doing better. We want to ensure you that we are here to support you, every step of the way, in your journey to financial freedom.
Reviewed Dec. 22, 2023
The program works quickly with settling debt, however just like with any debt relief program a large portion of your dedicated account goes to their processing fees vs paying off the debt. It takes several installments to actually pay off the debt. You have to put extra money into the account to help pay the debts back vs the money actually going straight to the creditors. So Freedom Debt Relief in the long run receives more of a percentage of money. Hence why it takes you almost 5 yrs to actually pay off the debt. I had a debt of 1400. It was settled for 56% but their processing fee was 750 that was taken from my dedicated account. Then I’m make monthly installments of 68 bucks to the company. Why is the settlement fee way more than the settlement amount. I understand this is a business and they have to make a profit but this is preying on people who just want to get their debts paid but can’t get a loan to pay it all off.
Hi Tifani, thank you for reaching out regarding your experience. We set up a settlement fee schedule to go along with your settlement. We make sure to set up the scheduled payments for both, with the funds deposited month to month, which is why we have a set deposit amount and date for your program. An account specialist will be reaching out to address your concerns.
Reviewed Dec. 22, 2023
I'm so glad I chose FDR. So far the debts are dwindling down. I'm glad things are slowly getting better each and every day. I would recommend FDR to anyone that is having debt issues. I wish I could add more funds to the account but I'm working 2 jobs as it is now.
Hi Angela, we appreciate your feedback! We know how busy you are, which is why we would like to thank you for your commitment to your program!
Reviewed Dec. 22, 2023
From time I was accepted by Freedom Debt there was always an employee who could answer all my questions. Any staff I communicated with were great. Professional and knowledgeable and patience to take me thru this financial mess I was in.. 5 years was long time but at very end of it, never missed a payment . My credit score has hit the mid 700s. Thanks to anyone I have been in contact with. Would recommend Freedom Debt. Bailed me out.
Hi Carol, we are happy to hear that you have received the help you have needed. We are so excited to hear that you have seen such great improvement in your credit score and in lowering your debt! Thank you for choosing us!
Reviewed Dec. 22, 2023
Not knowing where to start, Freedom explained how to get back on track, clearly and easily. They have answered all my questions and been very upfront with me. It is nice to have someone watching your back. Freedom has made it easy to catch up and in a timely manner.
Hi Kent, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Dec. 22, 2023
FDR has been great for settling with my credit card debt. Also very informative. Has kept me informed. Anyone I have spoken to has been very knowledgeable and helpful. I will tell all of my friends about FDR and how they are helping me to get out of debt for good. No more credit card debt for me.
Hi Paula, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Dec. 22, 2023
Got two paid. Two more to go. Still waiting on the other two. Hope they will be done soon. Very pleased will the progress. Paying them off in thirty six months or less. The bills left are less than what has been handled. Working on the bills and not adding anymore. Thanks for the help.
Hi Mark, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Dec. 22, 2023
The first person that I talked to was Linda. Linda referred me to Jeremiah ** and he helped me and walked me through the enrollment process and went over the contract and I signed on. He explained to me about the dashboard and wanted the documentation of some of debts. He was cordial and professional.
Thank you so much for this wonderful review, Theresa, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Dec. 21, 2023
Super knowledgeable and helpful. The people I have talked with seemed genuinely concerned about my financial situation and explained how they would be able to help me save money and help alleviate my interest payments. Setting up my account was easy and I can see where my money is going. I would recommend anyone who has high usage of their credit cards to take advantage of this process to help you save money. You can see your dedicated account with your money in it.
This is so awesome to hear, James! We really do care and want you to feel informed so we are so thankful that your experience has made you feel that way. We are so excited for you and your program progress and looking forward to seeing you achieve your financial goals!

Reviewed Dec. 21, 2023
Freedom Debt Relief has been informative and they negotiated lower payments, and are getting me out of debt. I can rest a little easier knowing my creditors are paid off, and I'm not going to get anymore calls from them. I would recommend them to anybody who needs to get out of debt.
Hi Thomas, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Dec. 21, 2023
Don’t know anyone at this time. Thank you, for the work you’ve assisted me with. Great service. Just wish it was a tad bit faster in getting creditors to stop calling. It really is the toughest during the waiting time to hear that the debt has been settled. I think I’m done, thank you once again.
Hi Dolores, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Dec. 21, 2023
They really take the stress from you. You don’t have to really worry about anything. Just make your payment on time. It happens so fast. I will be finished with my debt and will be through in January. I am free of debt. The customer service is amazing. They stay on top of things. They handle your business well. Thank you, Freedom Debt.
Hi Joan, it's great to hear that you're having a positive experience with us! It sounds like our services have been effective in helping you manage and settle your debts, and our customer service team has met your expectations. Becoming debt-free is a significant achievement, and it's wonderful that you're satisfied with your decision to partner with us.
Reviewed Dec. 21, 2023
So far this program has been an excellent choice. I am looking forward to resolving my debt. Everyone I have spoken with has been professional and very courteous. They have walked me through the program and answered any questions.
Hi Melissa, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Dec. 21, 2023
They are upfront about their settlement fee... but then there's also the $10/mo maintenance fee plus $10 per settlement per month for 2-day mailing to send the credit companies their pay each month. It's annoying that they're nickel and diming you after already getting their huge settlement fees. With that being said, they do what they say they're going to. They settle your accounts at a (mostly) big discount and help you work towards eliminated your debt altogether. I just can't wait to get through these next 3 years.
Hi Devon, we know those extra banking fees can be annoying, but unfortunately they are fees we cannot get around. Thank you for sharing your experience with us, we are excited to be part of your success.
Reviewed Dec. 21, 2023
I’m grateful every day to have found this company. The program information is understandable and complete. I am able to access my information easily and I can make adjustments to my account easily without feeling guilty. Every person I’ve talked to is professional, knowledgeable, and compassionate. With your assistance, Going through our court system was made less stressful and confusing. Thanks to all of you.
Hi Deborah, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Dec. 20, 2023
Initially I was quoted at 4 years to graduate and now it's going to be over 5. At the end a law group was brought in to help and would never call me back and didn't listen to my concerns and my final acct was settled very unsatisfactory. I was so hoping to be done before 5 years.
Hi Cara, we are sorry to hear about your poor experience with out team and legal partners. We understand the stress that comes any account that goes into litigation and the last thing we want to do is add to that stress. An account specialist will be reaching out to address your concerns.
Reviewed Dec. 20, 2023
Credit score has gotten worse, not better in any way. Other than not being harassed by creditors, not sure the benefit of this program. Communication is very hands off once you have someone's money - customer service is awful - different answer depending on who you speak with - very rude people as well.
Hi Kimberly, we understand that watching your credit score de crease can be stressful. Our goal is to help you get out of debt faster and help you save. Our customer service team is available seven days a week to assist you with anything you may need. We are sorry to hear that you have had a poor experience with a team. An account specialist will be reaching out to address your experience.
Reviewed Dec. 19, 2023
Everything was explained well and often! I am very detailed and ask a ton of questions, before I made my decision I had at least 5 separate calls with FDR and never felt pressured or received any kind a push to start before I was comfortable. Any and all questions are answered immediately! I am ALWAYS able to reach a live person and the entire customer experience is beyond anything I could have dreamed!
Patricia, thank you so much for taking the time to share this with us! This makes us so happy to hear as we always want our clients to feel comfortable and well informed. Thank you for choosing us!
Reviewed Dec. 18, 2023
Great customer service. One time for me. Like the response to my question. Will recommend to friends and family. Like the experience and service. Hope to graduate soon and be get free. This experience makes me never go through it again. My wife is happy and so grateful for the opportunity to clear my name with my creditors and hope that they understand the cost of living this year took me over the edge. Hopefully things will be better in the future and I will be better prepared for all things that I need to do in order to stop overcharging, and learning from that. Thank you for all the wonderful people at Freedom for helping me through these trying times. Thank you. Good night night.
Hi James, thank you for your feedback and recommendation! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Dec. 18, 2023
Very good so far. Everyone I have spoken with has been helpful. Emails provide me with the information I need and are extremely helpful. I like the email as how to handle creditor call, what to say and what not to say as sometimes I get frustrated with calls and say the wrong thing. I have done that with spam calls.
Hi Mary, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
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