Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,395 reviews on ConsumerAffairs are verified.
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Reviewed March 1, 2024
So far so good. Knowledgeable, and helpful people. I am new to this journey, so I'm very hopeful this program will help me get out of my debt, and have the opportunity to move forward, instead of backwards. I will recommend to any friends or family, if they are in need of help like I needed.
Hi Mark, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed March 1, 2024
Although I reached out requesting answers, no answers were forthcoming. Just wanted a simple yes or no if any action could be taken concerning the garnishment. Doesn't seem to make any sense to stay in the program, if the garnishment remains in place. Very poor service and lack of communication.
Hi George, we are sorry to hear about the delay in response time from our team. An account specialist will be reaching out to address your concerns.
Reviewed March 1, 2024
Your program was so wonderful... it was easy and took all the stress away. Tell me more about your referral program... I want to help others out of their debt problems. So much better than bankruptcy or going through legal problems. So many people need to be informed about how their debts can be settled.
Hi Thomas, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed March 1, 2024
After losing my job all my payments caught up to me and I just couldn't make payments on time anymore. So after talking to my friend about my situation he ended up mentioning that he joined Freedom Debt Relief and that it was helping him out on making ends meet. So I decided to give it a go. It's helped me save some money to pay my montage.
Hi Juan, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 1, 2024
I am feeling better with these professionals to help me, they explain everything in detail and take care of all of it for you. All you have to do is make the monthly payments or payments you choose biweekly, etc. I am very pleased with this company and would recommend to friends or family if needed.
Hi Earlene, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed March 1, 2024
Very professional company, waste no time working on help me to become debt free. Help walk me through and called at least twice a week checking on me to see if I had any problems or questions. Thank my first payment was posted I was call back to see if they could be any assist to me again. The service awesome and the person that help me still email me and call me checking on me still even after payment have been received.
Hi Karl, thank you so much for choosing us. We couldn't be happier for you and your new journey to becoming debt free! Keep up the great work, we appreciate you!
Reviewed Feb. 29, 2024
Freedom are the best. I appreciate everything you guys are helping me with my debt. Thank you for everything. Maisie team you guys are unbelievable and I will recommend you guys to anyone. When you’re ready to purchase, we recommend an Authorized Partner(s) that meets your unique situation. We may earn money when you connect with an Authorized Partner through our website
Hi Santiago, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Feb. 29, 2024
Negotiations are being made just slower than I had hoped. Funds are in my account, I’m adding a lot each month towards negotiating, so it’s not lack of funds that’s slowing things down on my part. Also, I’m keeping you up to date on all correspondence! KEEP UP THE NEGOTIATIONS!
Hi Crystal, we are sorry to hear about your frustration with negotiation times. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address the status of your accounts.
Reviewed Feb. 29, 2024
Well done as far explanation and service so far. Easy to understand and follow. Quick service and access to forms and documents. I would not hesitate to recommend this system to other folks who need this program. Looking forward to finishing out this program to get relief from the pressure of the debt owed.
Hi Brad, thank you so much for choosing us. We couldn't be happier for you and your new journey to becoming debt free! Keep up the great work, we appreciate you!
Reviewed Feb. 29, 2024
It is great news to see that one of my accounts has been settled and so quickly. It is very much a relief to be on the journey to being debt free. Communication has been great and efficient. Agents have been very helpful as well. They have made the process a very good one despite all the worry it holds.
Hi Alana, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!
Reviewed Feb. 29, 2024
So far so excellent, they’re doing everything they said they would. Every step has been mapped out and successfully reached. The program seems to be working as predicted. I’m pleased with every result thus far. I hope it stays on course but the results are more than impressive to this point. I have been kept well informed at every step.
Hi Charles, thank you for sharing your experience. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Feb. 29, 2024
From day one of my experience I was greeted with professionalism and kindness. ALL of the FDR staff I encountered were wonderful, they were patient and very helpful. I would definitely recommend this program to anyone. The process was fast and easy to understand l. Once the program was set up it was all done automatically!
Hi Kimiko, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Feb. 29, 2024
My experience so far has been great, it has been overwhelming for me before I came to Freedom Debt Relief, I’m not lying. The day I decided to call I was very skeptical about the whole thing because I did not trust anyone, they explained how everything worked, answered all my questions, I follow all their directions and it’s working out, I’m not only happy about it but I’m not overwhelmed anymore, thank you.
Hi Virginia, we are happy to hear how relieved you feel. We are honored to provide you with the necessary support to guide you towards a brighter financial future.
Reviewed Feb. 29, 2024
Very efficient. Always keeping me updated sending me video explaining my situation very well. Quickly responding the issue. Will re reach out to friends that are in the same situation as I am and I will give your information to them. You all have been very good to me and very efficient. Thank you and I appreciate everything that you are doing for me. Have a wonderful day. Thank you again.
Hi Ruthann, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 29, 2024
I'm so far very pleased. Have already recommended to a friend. Your agent was very helpful and kind. This takes a lot of worry off my shoulders. Normal hard working people can get into a mess, just trying to get through daily life. Times are hard and money doesn't go far enough now.
Hi Roberta, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Feb. 29, 2024
So far happy for getting started. I will be glad when the program is in the works of settling my debts of credit cards. No complaints from me. Everyone has been very helpful, and friendly. I am happy with Freedom Debt Relief. I know soon I will see the program taking effect with my help too.
Hi Sally, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 29, 2024
They are very good at talking you through the process and helping you understand. It is a very easy process and quite easy to understand. They are eager to walk you through the steps and help you get an understanding. I am eager to see my results and am already seeing changes on my account page. Thank you again for your help.
Hi Jaime, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed Feb. 28, 2024
FDR worked with me when I was diagnosed with Ovarian Cancer. I'm your company's advocate. Thank you for considering the human behind the account. I don't believe any other debt consolidation would even entertain what FDR has done for me. I have already referred friends to FDR and will continue to. Every rep treated me as a suffering human. FDR has worked with me for nearly a year. I would never run a financial commitment. I was told I'm almost done. Going thru platinum based chemo drugs is still rough. So grateful to be alive.
Hi Annette, we can only imagine how hard it has been for you to manage your health and your debt. We are happy to hear that you have found comfort with us as well as relief, it is very important for us that you focus on your health and well being. Thank you for choosing us.
Reviewed Feb. 28, 2024
I am very pleased with FDR and hope to resolve my indebtedness through this service. I have a good deal of confidence that my issues can be resolved and my credit standing restored. The creditors will be notified and a good line of communication with these creditors will be part of FDR's program.
Hi Nicholas, we are happy to hear that you feel confident in your decision to let us take the reigns and guide you towards a brighter financial future!
Reviewed Feb. 28, 2024
FDR managed to consolidate my 5k debt to $600 this is an honest review and I am very impressed! I have an entire debt program and was in debt 15-20 K so this was a giant improvement on my one card. I will shout it from the rooftops of my great experience!
Hi Ryan, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

Reviewed Feb. 27, 2024
Updated on 01/06/2025: Do not by any means use this place. They've done NOTHING in 4 years except one of my 3 bills for $ 240. ONE. Had to go to court alone. Represent myself. The court officer even said I got taken. I am reeling over it. Bottomed out my credit so badly I can never recover. Take 300 a month from me automatically. I can't pay anything else. I'm now retired and suffering. They are ABSENTEE except for the girl who reads these complaints contacts you right away to find out why with ZERO resolve. Their fake attorneys just went ahead and gave the suing company whatever they wanted and did NOT negotiate anything. 4 years I want them out of my life like immediately. But they've made it impossible except for my death to occur. Have reported to federal consumer protection, ftc and bbb. Nothing except "you've been sidewalled". Do not use them. Spare yourself. Go to the company and negotiate on your own they will help. Not FDR!!!
Original Review: I joined the club in 2022. Out of 3 debts to reduce they've only completed one for 239$ for 24 months of paying. Now I get dragged to court by an upset company. I explained this is Freedom Debt Relief's fault but guess what? Now I'm paying 250 more a month so we're up to 500 a month. I'm in worse shape than ever and had to do it alone. Please don't use them and don't listen to any great reviews. They're far from great.
Hi Louise, we are sorry to hear that this was your experience. it looks like an account specialist has already reached out to you to address your concerns.
Reviewed Feb. 27, 2024
Freedom Debt Relief provided me a structure that helped me out of a mountain of debt. Any time I contacted them, I was treated with respect and kindness. They lessened the anxiety of being in debt. I am very appreciative to them and would recommend them to anyone looking for a brighter financial future.
Hi Cassandra, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 27, 2024
I just got my first settlement and looking forward to my next settlement. Everyone I have spoken with was very kind, understanding and helpful. They let me know what to do each step of the way. How to talk to creditor calls, what to do when you approach a settlement. They have taken the stress out of the process and made me at ease.
Hi Barbara, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Feb. 27, 2024
Freedom does what they say and they get your debts reduced. As long as you make your payments you will be debt free in a short period of time compared to paying minimums on credit cards. They have a lot of helpful and informative videos to help you on your way.
Hi Cristina, this is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed Feb. 27, 2024
Updated on 11/26/2024: I'm very satisfied with everything my team has been doing on my account. They've been very diligent in their progress and that makes me very happy especially right now that I'm dealing with a serious family illness. Thank you team. I only wish that I could make extra payments in order for more accounts to be cleared but I'm very grateful for the ones that have been.
Original Review: I am so far happy with the service but to be fair it hasn't been a month yet so not much to report but everyone has been very helpful and professional. I'm looking forward to working with the company in order to get things under control financially. With their help I can reach my goal of a more stable financial future with the help of the tools available to me. This help is coming at a very needed time for me.
Hi Regla, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 26, 2024
Thank you for helping me with my debt. It’s been a great experience. Very helpful and caring people who you talk to on phone. The emails that are sent are good helpful information. Out of everyone I’ve talked to Candace was the nicest. Very easy to talk and knew her information.
Hi Cristal, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Candace and she was able to walk you through what to expect. Please let us know how we can continue to support you.
Reviewed Feb. 26, 2024
I'm still getting over 15 calls a day. Everyone says they have not received any correspondence from Freedom Debt. All of my late fees are piling up and I'm worried that the payoffs are going to be more than we discussed. Can someone call me to discuss my upcoming payments?
Hi Pamela, we completely understand. We know how overwhelming those phone calls can be but want to reassure you that for most clients, the creditor calls start to lessen as we start to get accounts into settlements. Usually around the 6 month mark is where clients really start to see progress. An account specialist will be reaching out to address the status of your accounts.
Reviewed Feb. 26, 2024
This is my second time around and I am embarrassed. These people were very understanding making this decision, helpful, polite. It’s a quick process and I can stop worrying every day. I highly recommend them. It’s just a phone call. Call them for information about your finances. You don’t have to go through it if it’s not right for you.
Hi Brenda, we are happy to establish a lasting relationship with you. Please don't be embarrassed, we are here to help. Times are tough, we are here to make things more manageable. Thank you for encouraging others who may be struggling with their debt too.
Reviewed Feb. 26, 2024
Too much Debt and Freedom Debt Relief will help me so much. They are here to help me and I appreciate it very much. I would suggest anyone that needs help to please contact them. Thank you, Patricia **. They have been a blessing to me, don’t know what I would have done without their help. Please contact them for help.
Hi Patricia, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Feb. 26, 2024
Wonderful company and a really great help in getting the debt reduce and paid in a timely manner. I would highly recommend this company to anyone who wants to get out of debt and wants to have a fresh start in life. This company has given me a great opportunity to start again.
Hi Denton, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 25, 2024
Although I have just signed in with this company, I am impressed by explanations and attention to details. I am kept up to date and provided with valuable information in how to deal with creditors. I particularly like getting a budget form I can use to keep me on the dime regarding expenses. I am sleeping better.
Hi Judith, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 25, 2024
I have made one deposit and one account has already been settled. However, I'm finding I have less money to spend on essentials. I have gone a whole week living on eggs and toast since I don't have money for groceries. If you have any suggestions please let me know. I can't live like this.
Hi Darlene, we are happy to hear about your progress. We encourage you to reach out to customer service to discuss your budget sheet provided in your dashboard.
Reviewed Feb. 24, 2024
These people are totally fraud people. Don’t believe them. They steal your money and you cannot do anything. They told me, "We paid off your cards in 4 years and you have to pay $400 every month." but after two years they take $9000 from me and paid to my creditors just $3700 and around $6000 their fees. So don’t believe them.
Hi Kashif, an account specialist will be reaching out to address your concerns.
Reviewed Feb. 24, 2024
My debt consultant was excellent. She understood my financial struggles. Living check to check barely trying to keep up with credit card and personal loans payments is stressful. Choosing between payments or food on the table. I was able to vent my financial stress and best of all she listened to me.
Hi Barbara, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Feb. 23, 2024
Very nice polite people. This company has answered a lot of questions I had. Reading the reviews I was pleased with this company, so we contacted them. It feels good to not stress about bills..I didn’t realize how long it takes when you charge something. The interest does add up.
Hi Tammy, this is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed Feb. 23, 2024
Very good communication, fast settlement so far, I have no complaints at this time, would like to thank the people at Freedom for their hard work, prompt responses and walking me through this difficult process.
Hi Scott, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Reviewed Feb. 23, 2024
I am very satisfied with my over all experience with Freedom Debt Relief so far, just wish I had more money to add to my dedicated account. I would love to have this all behind me quickly, a loan would help much better so I could get this process going. Their customer relations is very good and very freindly and very knowledgable.
Hi Charles, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 23, 2024
We have just started, I hope to satisfactorily fulfill the commitment and I am counting on your valuable help and support. I think that with you I have managed to channel the payment of my bank debts in a better way with your guidance, experience, professionalism and reputation in the financial market in the USA. Thanks.
Hi Francisco, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 23, 2024
Love the way they call and congratulates you on your success. And will do anything to help you with any situation you have. Always considerable when they call. With any communication they have have with you.
We love hearing this, Sandra! Thank you!
Reviewed Feb. 23, 2024
Easy to join, staff was friendly and the software is easy to use, but you need to do something or at least have a plan to give the customer an idea that when you stop paying so that the companies are more willing to negotiate. Somehow or someway you need to at least get in touch with these companies cause I get calls several times a day from one company now add two or three companies and your phone becomes inundated with phone calls from companies trying to collect or creditors but you guys don't contact them let them know something's in the workings and that would be okay if it was like a month or two but some of these have prediction settlement dates of two years away and that's really hard to accept it.
My phone for the next two years could be non-stop getting calls simply because they haven't been contacted. That is honestly my biggest complaint. Everything else has been pretty great but the fact that you guys don't contact until ready to negotiate leaves your customer stranded on an island with the creditors sometimes for a year to two years.
Hi David, we completely understand. We know how overwhelming those phone calls can be but want to reassure you that for most clients, the creditor calls start to lessen as we start to get accounts into settlements. Usually around the 6 month mark is where clients really start to see progress. We appreciate you sticking with the plan! Please reach out to us if we can be of any assistance with those creditor calls (800) 655-6303.
Reviewed Feb. 23, 2024
It was the best experience I've ever dealt with. They are very patient with me. I didn't know how to do things on my phone and they walked me through it step by step, and never got aggravated with me at all. They are wonderful people to work with.. So if anybody needs help with the debt you need to call Freedom Debt Relief 'cause they are fantastic to work with. You absolutely won't regret it that for sure. So just remember they will walk you through it every step of the way, they are wonderful people. I was scared doing debt relief but they made me very comfortable about my decision. So don't hesitate to do it because you won't regret it that's for sure. Thank you, Teresa **
Hi Teresa, thank you for sharing your experience with us. Our members are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing us.
Reviewed Feb. 23, 2024
Awesome program, was very helpful getting me into the program which will help me become debt free soon. I’m very grateful for the support and help from the program. It’s a program that helps a person out of debt and provides them the opportunity to get their lives in control of their debt and become debt free.
Hi Barbara, thank you for sharing your positive experience and recommendation for FDR! It's great to hear that the program has not only helped you with your financial struggles but also provided you with relief. Managing debt can indeed have a significant impact on overall well-being, and finding a solution that is both manageable and effective is crucial. Thank you for trusting us and sharing your experience.
Reviewed Feb. 23, 2024
JAV **
Hi John, It's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Feb. 22, 2024
So far I am very pleased with the way Freedom Debt Relief has been handling my debt. I'm excited knowing that soon my debt will be gone. I have always received notices of settlements and where I stand in my debt. Freedom debt relief has proven to be loyal and true to their comment to helping people with clearing their debt.
Hi Willie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 22, 2024
I am really please from the deal with Freedom debt relief. They have solving my credit issues very quickly and I am really happy that I am going to have my credit fix. You can call any time they will be there for you answering your questions with the best service. Don't let your debts stress out you anymore.
Hi Yamirka, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 22, 2024
Everyone I’ve dealt with has been super professional. I get timely updates with settlements. Relieved a lot of stress. I like I can look my account up on my mobile app. I can change payment amounts to more then what I’m enrolled in. I like fact I’m notified of any changes on account and negation between creditors.
Hi Twila, thank you so much for sharing your experience with our team! We are so thankful that you chose us and we hope to continue to meet your expectations.
Reviewed Feb. 22, 2024
Reassured me I could be debt free in just a few years. I wish I had made this decision sooner. Byron was so friendly and very knowledgeable about the process. It will be so nice to have this stress out of my life soon and with their help it will happen. Be good to yourself and get help with your debt.
Hi Rosanna, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 22, 2024
Thank you for the help and guidance to get me out of debt. I have been fighting to get out of debt for years and the stress was miserable. With your help and guidance I have been able to see the light at the end of the tunnel and look forward to a debt free future. Thank you again and I truly appreciate it.
Hi Robert, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Feb. 22, 2024
I feel that this company is doing their best to help me resolve my financial problems. In speaking with Heidi ** several times, I found her to be sincere in explaining what FDR could do for me, and interested in ME. I am looking forward to the resolution of my debts.
Hi Marlene, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Feb. 22, 2024
I struggled with finding the right company to help me (I was skeptical about the process and not paying what I owed), but when I spoke with the rep on the phone, went through the process of looking at my debt, and not making a dent in paying minimal amounts...Freedom Debt Relief designed a plan and showed me how to pay my debts and still be able to enjoy a stress-free life.
Hi Kenneth, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 22, 2024
My experience with Freedom has been great. Everyone I have spoken to from the start has been very friendly, patient and informative. I would highly recommend Freedom to anyone seeking debt settlement. Communication has been easy. I am excited about my financial future and getting this debt off my chest in a more manageable way. Thank you Freedom!
Hi Bethany, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 22, 2024
To have settled one account in well over a year but to have paid in nearly 11,000$ makes me wonder where all my money is going. I don’t see it sitting in my dedicated account and it surely wasn’t going to my creditors that was in negotiations so where is it?
Hi Justin, thank you for bringing this to our attention. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your account.
Reviewed Feb. 21, 2024
They have been very helpful and informative every step of the way. They have made the process easy to understand and follow. They have given me all tools necessary to succeed to eliminate my debt. They 1st emailed me back and forth and told me which debt I could combine to eliminate. Then they got me approved for a plan and set me up with affordable payments.
Hi Matthew, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us

Reviewed Feb. 21, 2024
They have helped me come a long way. I am grateful to my mom for sending me their way. Thanks for all your help in reducing my credit cards. It has been a pleasure being a customer of yours and look forward to finishing what we started. When this is finalized I plan on staying away from credit cards for a long time.
Hi Tabitha, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 21, 2024
Staff continually keep me informed about what is happening. Their dashboard helped me to remain focused on my goals and achievements. This organization truly has the best interests of their client in mind. Whenever I have a question my calls are promptly answered. The customer service staff make sure information is clarified. Great product.
Hi William, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Feb. 21, 2024
Everyone that I have spoken to at Freedom has been very helpful and supportive. They have wonderful energy and you can tell that they love what they do. I am already ahead of schedule in paying off my debts! I’m looking forward to finishing the program and resetting my credit score.
Megan, thank you for your heartfelt feedback. We are so happy to hear that you have felt supported and guided through this journey.
Reviewed Feb. 21, 2024
I hope that others I know don't wind up like I did, but if so I would recommend this service, you have to be patient and wait on the process to work. Customer service is helpful as with any service, i have had a good experience with the representatives that were trained well and knew the subject they were talking about.
Hi Allen, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Feb. 20, 2024
I happy with the way you handled all my issues with my debit cards. I will definitely recommend a friend or a family member to the program and tell them it was a great opportunity for them. It was a good experience for me. I want to thank all of you for the support you gave me to help me resolve my problems.
Rosemarie, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 20, 2024
I can finally say my worries are gone because Freedom took them away. They are with me every step of the way to close the deal and never leave me in the dark. Everything is in the open and very transparent where I am at. I highly recommend their services if you ever in needed.
Hi Tiffany, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us
Reviewed Feb. 20, 2024
Nice people to deal with, very friendly and knowledge. They let you know how you're doing every step of the way. They help you whenever you call them, and explain to you about any questions you have. I'm very satisfied. They helped me get my debt faster than I thought. I'm happy with the service I got from everyone.
Hi Cory, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Feb. 20, 2024
I was skeptical when I started this process, but FDR has made this process easy and they handle everything. I really like that they communicate through text messages and that I can accept a settlement offer via text. I am happy they are helping me get my debt under control.
Hi Vanessa, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 20, 2024
Updated on 07/12/2025: My experience with freedom debt relief for the last year and a half has been quick and easy going. They were very fast in negotiating most of my debts. I’m done quicker because a third party loan company partnered with them has taken over funding my debts and I will now pay that loan company back instead so I can get my credit back up quicker.
Original: The customer service representative was very efficient and understandable. He made sure he answered all my questions and eased my mind into this process. He clearly went over how it all worked and got me set up. At first I didn’t understand that I needed to not pay my creditors, which makes sense because then Freedom Debt Relief can’t negotiate with them. I can’t wait to be debt free and get rid of my credit card debt for good!
Hi Brandi, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Feb. 19, 2024
I am very happy in the process of my loan details. The first week I had a lot of debtors calls. Since then All of my debtors has stopped Harassing me. I'm only in my program about 6 months. And I couldn't be more pleased how Freedom Debt has helped me.
Hi Donna, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed Feb. 19, 2024
Working with FDR has been reassuring in a way I didn't expect. At first I was concerned this was some sort of scam and I'd be worse off than before I started working with them. But early on in working with FDR I had two settlement offers. I was blown away by how quickly they came in. It's been taking longer on the later settlements but that's okay. Even when legal action was taken against me for one of my debts FDR and their contracted legal team came to the rescue and worked with me as fast as they could to put my mind at ease. My time with Freedom Debt Relief is coming to a close as I begin to work with a debt consolidation loan company, but if it wasn't for Freedom I'd never be at this stage where real progress to my debt has been made. Real changes to my credit have been reflected. My effort feels worth it.
Thank you so much for this wonderful review, Clyde, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Feb. 19, 2024
No response & feel like you signed me & now I. Am not get anyone to make some of my debts are taking care of! Also I sent in statements & no one has gotten back with me. Can someone call me please to make sure this is taken care of ASAP!
Hi Patrick, thank you for bringing this to our attention. An account specialist will be reaching out to you soon.
Reviewed Feb. 19, 2024
Excellent services. They help with any questions you have and good communication. Recommend 100%. No matter what I've needed help with someone was there to answer my questions. Great customer services. I would be stuck in debt for a long time if it wasn't for Freedom Debt Relief. Thank you all for what y'all do.
Hi Joshua, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 19, 2024
So far I have no complaints about the service and or program that is given to me. I appreciate the help that is offered. As they assist me further on with my situation I will be gladly pleased. Take note I like how they are handling my debts that I have. In helping me lessen them both. Thank you so much!
Hi Louise, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed Feb. 19, 2024
The progress of handling my debts is going good and I really appreciate how things are going and keeps me updated on the monthly payments to the creditors. Thanks again for everything. The staff is very friendly and always send me emails to keep me updated on what they have negotiated with the creditors as well. I just go to my dashboard.
Hi Jackie, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 19, 2024
Seem to be a a fair company to work with. Very upfront company. I recommend several people so far and I continue to look forward to them helping me get my debt in order and back on track so I hope I continue to get the upfront and fair service that I'm paying them for all their help. Been greatly appreciated. They get right to it if you have any concern doing the program.
Hi Wilma, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Reviewed Feb. 18, 2024
I almost finished paying the balance for the original debt with one of my creditors. FDR waited too long to negotiate. I sent an additional payment on 2/08/24. Ironically, the next day on 2/09/24. The last payment of my original debt, FDR settled for nearly half the cost. After the next scheduled payment on 2/15/24, I would have owed only $189. On their website, they claim to have reduced my debt by $3,046, but actually that’s the money they took from me. Now, I have to record it as income on my taxes and FDR charged me so I wouldn’t receive the refund I should have received (original debt: $7,546; deposits toward enrolled debt: $7,357; settlement amount: $4,500; FDR settlement fees: $1,886.50). It would have been better if I never joined the program.
Phenessa, we are concerned about your experience and really wish to understand and determine what is possible to assist. Please allow us to call you to get more details as to what happened. Thank you and look forward to speaking with you soon.
Reviewed Feb. 17, 2024
I have only made my first deposit and I feel better about my future. Everyone that I have spoke with has been so helpful. I would definitely recommend them to anyone wanting to have a fresh start! I called yesterday with a question and the gentleman I talked with was so nice and helpful.
Maureen, thank you for this kind review. Congrats on joining the program. We look forward to your future success. Keep us posted if anything comes up on your end and have a great day.
Reviewed Feb. 17, 2024
After making my first deposit within two weeks one of my creditors agreed on a settlement. Couldn't believe it happened that fast. The excitement I felt about taking that first small step was unbelievable. I have already recommended Freedom to some of my friends who are also struggling with collections.
Tammy, so pleased to hear this program has already benefitted you already. We look forward to your future success. We are every step of the way if you need anything. Thank you, for the kind review.
Reviewed Feb. 17, 2024
I’m not ready to start yet due to a medical condition that impacted my health. Trying to reach Customer Service to stop withdrawal of funds proven impossible. You can’t reach a live human, only an automated recording which keeps you in a loop. DO NOT SIGN UP WITH THIS COMPANY.
Thank you, for brining this to our attention.
Reviewed Feb. 17, 2024
They explained everything in great detail about how their program works and what happens down the road. I can’t say enough about how happy I am and what a load it took off my shoulders. I was drowning in credit card debt because of medical issues which I relied on those credit cards to get by. Thank You!
Roy, so thrilled we can help you be free from credit card debt. We look forward to your coming adventure and we will be here every step of the way. Thank you, for this great review.
Reviewed Feb. 17, 2024
Please be advised I have nothing but praise for this service. First time in years I have some money in saving accounts. Just started and first payment made. Wow feels like a ton of bricks have been lifted. This is First month my credit card's not paid on time. I feel real good. Thanks.
Leonard, so wondeful to hear the weight has lift off your shoulders. Thank you, for taking the time to allow us to serve you and find options that fit your needs. Keep us posted along the way and we will be here each step of the way.
Reviewed Feb. 17, 2024
I would give them 5 stars except, I think the client should have more say in the order that accounts are negotiated. It is crazy to allow the computer system to decide the order putting the higher interest loans that increase quickly in balance to be last to be negotiated.
we expect to make a bona fide offer to settle your first debt within 3 months of your first program deposit. We expect
that you will need to have accumulated as much as 25% of the amount due towards each new settlement (in addition
to amounts needed to make payments on any ongoing settlements) in order for us to make a bona fide offer to settle
each debt. These estimates are based on past results and do not apply in all circumstances.
If you have requested to make a specific account be the next target account please send me a private message and I would be happy to let you know the status of that research.
Reviewed Feb. 17, 2024
I couldn’t be happier with how quickly and easy this process to not only lessen by debt amount than I originally owed. I’m eager to get rid of the debtors but soon enough be debt free and not make the mistakes of those debts ever again. Can’t wait and I’m very thankful! Looking forward to a better credit score soon after that with endless possibilities! Thanks again team!
Keegan, so pleased we can be part of your redemetion and help you save money and time. If you need anything along the way please keep us posted. Thank you, for this great review and have a wonderful day.
Reviewed Feb. 17, 2024
So far so good. Need more time to let you know how going to work, in maybe six months I can be ready to say something and review this program and this way I can experience how it works properly and recommend to everybody else and another thing is the people are very friendly and helpful, they explained very clear every step you need to do.
Felix, so pleased to hear that this program has been easy and understood. Thank you, for allowing us to serve you and we look forward to your future success. Keep us posted along the way.
Reviewed Feb. 17, 2024
FDR fees are outrageously high, I'm so disappointed with the process. In 1 year time free I have made over $5,000.00 in payments towards my designated account and only 1 account has been paid off, the rest has gone in fee and fees. Your fees are over 25% of the balances and to make matters worse I get 1099 for the total defiance balance of the settled amount. Anyone that asked my experience with FDR I have to be honest.
Silvia, I am sorry to hear the program process has been a disappoitment. Our fees can be high but, but program typical investment is less than what you enrolled in. Also, compare to a loan or paying creditors the monthly minimum you are likely savings thousands and years off those other options. I love to address this, please allow me to call to get more details thank you.
Reviewed Feb. 16, 2024
Freedom Debt Relief is so patient and very professional, they listened to my situation and treated me like a person, and once they explained in detail how this works, the pressure was lifted off of me even before we finished the phone call. I would really recommend this to anyone who has credit card debt, do this instead of filing bankruptcy or getting a high interest loan. You can’t go wrong.
Alisa, so pleased to serve you and hear how much this program has impacted you. Not only when it comes to finances, but your personal life too. Keep up the great work and thank you for the shoutout.
Reviewed Feb. 16, 2024
This program was able to resolve my debts fairly and efficiently. Any time I contacted FDR, the staff were ALWAYS very helpful in guiding me through the program. They always answered all my questions satisfactorily. I am very happy with the results. I couldn't have done this on my own. THANK YOU FDR!
Debra, so pleased to serve you in this time. Thank you, for being part of this journey and we are thrilled to see you successed. Keep us posted if you need anything. Also, check out our Molo app. Its free and helps you to look at your finances to save money. Have a wonderful day and thank you again.
Reviewed Feb. 16, 2024
It's been great so far with FDR. I could not be happier. They have done what they said they would do for me. I am glad I got ahold of them when I did. TYVM for all that you have done so far FDR. TY again for taking the time to do this for me.
Michael, it is such a joy to serve you. Thank you, for allowing us to be part of this journey. We look forward to your future success. If you have not already check out our free app Molo. Its desinged to help you save money and evaluate your spending and figure out ways to reduce your expenses.
Reviewed Feb. 16, 2024
Though I appreciate the system, the wait is too long. This caused my credit rating to go the lowest I’ve ever seen it. It’s going to be a hard recovery to 70 plus. If someone can remind us again it’s debt relief not credit repair. That is my only complaint.
Angela, I am sorry to hear you were not informed about credit impact regarding this program. Please allow us to reach out to you to determine exactly how this happened. Thank you for sharing and we will be in touch soon.
Reviewed Feb. 16, 2024
This program is helping me get back on track of my debt. Well it’s taking time and I understand this is how it’s supposed to work. Very happy overall. First few month plenty of phone calls from creditors but slowly it has been getting better and my account are getting resolved.
Victor, so pleased to hear your patience over the first few months. Keep up the great work and thank you for the positive review. Keep us posted if anything comes up along the way.
Reviewed Feb. 16, 2024
With worked with me for over a year on helping me clear my debt and getting the debt taken care of. This has been a great company. Very, very easy to work with and would highly recommend anyone who needs help getting debt taken care of.. Again this helped me get structured and was able to help me settle my debt.
Robby, so pleased to serve you. Thank you for this kind review and look forward to when you achieve your financial goals.
Reviewed Feb. 16, 2024
Freedom is doing an excellent job in helping me with my debt. They know what they are doing when it comes to debt. I would definitely refer a friend and family to help with their debt. I have enjoyed working with Freedom. They really know what they are doing, when it comes to debt.
Valencia, what an amzing review about our service. We really appreciate the top marks. Keep us posted along the way and we will be there each step of the way. Thank you, for choosing Freedom Debt Relief.
Reviewed Feb. 16, 2024
My debt was kind of high, I knew that I wanted to pay it off before I retired. Freedom Debt Relief was on the TV, so then my told me to give Freedom Debt Relief a call. We had been struggling for many years, the debt was relentless. Thank you for helping us with my family’s debt.
Stephen, so pleased to serve you. We are thrilled to hear the effort has impacted your finacial goals and family positivly. Keep in touch in you need anything and have a great day.
Reviewed Feb. 15, 2024
Update: 03/05/2025: I was satisfied for the first two settlements. But the last one, I was not happy with. I ended up having to pay court costs, and had to settle for full amount plus the late and finance charges. That was not right!! I don’t feel that was a good settlement but I basically did not have any other choice!!
Original: I was very happy with the service and help I received. My Rep was knowledgeable and explained everything in detail with items I was not sure of. He broke it down simpler. I’m glad I signed up and hope to be in my way to clearing out my debt! Thank you for your help!
Noemi, that is half the battle. Knowing if your with a great company. I am so pleased to hear we assisted as if the debt was ours. We aim to make each interaction amazing. keep up the great work and we look forward to your future success.
Reviewed Feb. 15, 2024
Best thing going for debt... Making life so much easier... Pay your monthly fees and they take care of the rest... It has been nothing but a great experience... The people are nice that you communicate with. They are very knowledgeable as well. All you have to do is call if you are having a issue with anything...
Lawanda, I am so pleased to hear about our service is going well for you. In fact, I thrilled to hear the Customer Service Team is also being a great help along the way. Thank you, for this kind review and have a great day.
Reviewed Feb. 15, 2024
I can't even express the relief I have knowing that my debt will be taken care of. I'm very grateful that I found Freedom Debt Relief. I can't wait to not live check to check anymore and to not have all the interest and fees tied to my credit debt. Thank You so much from the bottom of my heart!
Rachel, I can hear how much relief you feel. I am so happy to hear we found an option that fitted your needs. Keep us posted along the way if you need anything. Thank you, for this amazing review.
Reviewed Feb. 15, 2024
This has really helped me manage my debt and take more control over it, I would not be where I am today without this program so I am very thankful that it exists and has helped me cut my debt in half. It's long and def hurts the credit at first but it's worth it.
Felicia, so pleased to hear how much your experience with us meant to you. We feel this is a win to hear that someone benefitted from our service. Keep up the great work and let us know if you need anything. Also, if you have not already, please check out our new app Molo. Its an app that determines your spending and comes up with ways to save money.
Reviewed Feb. 15, 2024
Have so far had a great experience with Freedom Debt Relief. Everyone has been very professional and helpful when I have called customer service with a question. Program keeps me up to date on the progress of each transaction. I would recommend this program to anyone who needs help because of overwhelming debt.
Patricia, thank you for this kind review. We are thrilled to hear your satification and will be here each step of the way. Please let us know if you need anything along the way.
Reviewed Feb. 15, 2024
I have been pleased with my experience with Freedom. They have great people to answer any of my questions. If I have any problems, I can just pick up the phone and make a call to resolve my problem. They are very resourceful and have knowable people aboard to help you. I have experienced any problems.
Lawrence, I am so thankful that we had the opportunity to serve you. In addition, our continue service has provided you much joy and satisfaction toward the program. Keep us posted and have a great day. Thank you, again for this great review.
Reviewed Feb. 15, 2024
It's been a relief for me reducing my payments. Now I can breathe and not feel guilty because my funds are secure now. Thanks. I can refer friends and feel comfortable. No worries. No. No regrets. Just relief. It's just the right thing to do when you're stressed about paying your biĺls.
Brenda, that pressure you felt is felt across the country. Thank you, for allowing us to serve you and be part of your finacial journey. Thank you, for this review and recommendations. If you have not already please chekc out our free Molo app. Its desing to review your spending and find unquie ways to save money each month. Its helped me and I hope it will help you.
Reviewed Feb. 15, 2024
This company works very slow. I’m do research on other companies to see how fast they settle with creditors. I’m seriously considering going elsewhere. Their feedback is, "We are working on it." I would not recommend this company to any at this moment. All the money they charge and they can’t work faster on settlements.
Elias, I would expect our feedback to be have solid estimates. For example, we are currently targeting this speicific account and estiamte to secure the settlement in a estimated so many months. I would love to converse with you and be able to articulate what is the root cuase of your complaint. Find a soluiton, and most improtantly keep your business. Thank you for sharing this info, I will be in touch in about 48 hours at the latest.
Reviewed Feb. 15, 2024
I don't know what we would've done without Freedom Debt Relief on our side. It's been challenging for me as I'm a numbers gal, the overall score initially drops but then, you see it coming back up, rebounding. We did not see ourselves needing assistance to begin with, but if we wouldn't have made the decision and spoke with our advisor at length, I have no idea where we would be now....We are making progress that otherwise would not have been happening. We tried everything before, Freedom Debt Relief truly is working to give us our freedom back financially.
Dawn, I am so pleased we were able to reveal the truth about finances. So glad that you have benefitted not only finacially but life wellness. Keep up the great work and let us know if you need anything.
Reviewed Feb. 15, 2024
There are other services with better ratings and better service. This one has been ok so far and I may change my rating at some point but I'm not impressed by the way things are handled. I would recommend you do lots of research when looking at these kinds of services.
Hello John, I am sorry to hear things are not being handled well. I would love to discuss this in more detail to determine the root of your complaint. Please allow me to reach out and determine how I can assist. Thank you, for sharing.
Reviewed Feb. 15, 2024
Freedom has helped me so much and continue to go forward to handle all my debt, I couldn’t be happier… Every time I call and speak someone they're so nice. Very knowledgeable and help me really really quick. This is why I recommend Freedom to all my friends and will keep doing so.
Joshua, so pleased to hear your positive experience. We are so thankful to be part of this journey and your success along the way. If you need anything please let us know and have a wonderful day.
Reviewed Feb. 15, 2024
They do almost all the work! The only time you have to do anything is when a creditor tries to sue you. All you do is send a picture of the letter to Freedom and they do the rest. They are easy to communicate with and I work nights. Most of my communication is Via email or the website chat or loading a picture to my vault on the website for them to see.
Alan, so glad the service is a benefit to you. I am thrilled to hear our ammenities also assist you with your work schedule. Keep up the great work and continue to let us know if you need anything.
Reviewed Feb. 14, 2024
Every step of the way has been explained to me with nothing but honest and quick answers. I would recommend Freedom Debt Relief to anyone that is a situation where they don’t feel they can get out of it by themselves. I tried other debt relief places and there was none as good.
Anthony, thank you for allowing us to serve you in your financail journey. Thank you, for this amazing review.
Reviewed Feb. 14, 2024
Friendly people to work with, very helpful. Easy payment plan to follow to get debt paid down fast. Would recommend at least talking to someone about your options to help get your debt paid off and back on track. It can’t hurt give them a call and see if it’s right for you?
Hi Brenton, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed Feb. 14, 2024
Right from the beginning they made me feel important. They were upfront about what to do today and moving forward. Everyone is concerned about how I am doing and what can they do to help me complete the program. I wish I had found them before I got in over my head. Without their help I don't know what I would have done. After the first phone call it was like a weight was lifted off my shoulders and a big relief that I had people to help and make it easy for me with the budget and answering my questions. They are great people that care about you and your problems. Give them a call.
Hi Charles, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed Feb. 14, 2024
I wish some could get resolved before it charges more on the account where I sent some to show. They say half off what it was to being with just like the last one. It was what it was at the beginning and ended up paying what it was when I signed up.
Hi Kimberly, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 14, 2024
Great company to deal with. The customer service is excellent. They keep you very informed on any and all happenings. Also the website is very easy to navigate and use. They are also very quick to settle all your debts and let you know as soon as agreement is reached
Hi Jason, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed Feb. 14, 2024
It's great to have my accounts resolved for less than what it would have been. Don't get more than two cc people. Wish I could afford to pay more per month so it wouldn't take so long. I think FDR should be the ones to contact ALL banks you owe right away to let them know accounts are in program.
Hi Steven! It's wonderful to hear that you're finding the entire process with us to be positive and that our staff members have been friendly and supportive. Feeling at ease and having the confidence that your debt is being handled professionally and promptly is our goal!
Reviewed Feb. 14, 2024
I gave the rating ai gave because Freedom has been on top of doing what they said they would to help me rid this financial cloud that has been over my head for some time now. Even when I at one point failed to respond to their inquiries they still pushed forward in handling my debt. I am very pleased with the service they have provided me.
Hi Harold, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed Feb. 14, 2024
First account settlement achieved! Feeling much less stress since Freedom Debt Relief has helped me gain control over my financial situation. The advisors are very helpful and explained everything, they guided me every step of the way. I’m Looking forward to settling the rest of my debt and being financially stable. Thank you so much!
Hi Emily, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!
Reviewed Feb. 14, 2024
I recommend sticking with FDR. You'll be done sooner with lower payments. Unless you have thousands of extra dollars to pay in interest. Then I'd recommend going with Achieve they'll help you get into a longer payment plan with higher payments and a lot of interest. However your credit will improve faster. You'll also be improving your credit as you make payments.
Larry, it appears you're concerned with hidden fees. We want to make sure we are very direct dnd clear of all expectations as well as how much. Please allow us to call you and determine what might be the problem so we may resolve this.
Reviewed Feb. 14, 2024
FDR has been professional, and helpful, with debt control on my behalf, since my initial engagement with them. I have needed to make inquiries from time to time, and I have called and received helpful information. Further, when I submit new debt related documents to them via email, they promptly reply with confirmation of the receipt of such documents.
Hi Darrell, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us
Reviewed Feb. 14, 2024
Updated on 04/08/2024: I submitted 2 credit cards for Freedom Debt Relief to negotiate. I wasn't ever behind in my payments, I was just tired of the payments. They have done a fantastic job of giving me a payment that was very reasonable for working with the clients. I have one already negotiated and the 2nd one in the works. Much quicker than I expected. I am glad to have the stress off my shoulders.
Original Review: I feel that Freedom Debt Relief has done exactly what they said they would - negotiate my debt so that we can agree on a number that I can be able to pay off. It has taken just about the amount of time that I was told. It has been a very easy and pleasant process.
Hi Carolyn, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Feb. 14, 2024
Very happy I choose to do this. They have done a great job. The only thing I wish they would do is take care of something that you requested. But I understand there is a process to everything. They are good at explaining all the steps to you and how the program works.
Hi Merrie, we are happy to hear that you feel confident with our process and that we have been able to meet your needs.
Reviewed Feb. 14, 2024
Freedom Debt Relief is helping me get controlled of my debt and it's not taking as long as I thought I would. And when additional debt comes up, I've easily added it as well. The mobile app is easy to navigate. And they make it simple and easy with text responses. I'm so appreciative that I found this program.
Hi Vickie, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 14, 2024
Freedom Debt Relief is helping me pay off my debt with a monthly payment. I wouldn’t ask for any other program. They saved me when I couldn’t save myself. I hope when I pay off my debt that I will understand the meaning of credit and what it is there for.
Hi Rhea, we are happy to be able to help you find a solution to your debt. Keep up the great work!
Reviewed Feb. 13, 2024
I started out with the low payment but I increased it so that I hopefully to get it done with. About 6 months later they decided that I was eligible for an accelerated loan which would have made the credit card payment paid off.. The loan puts me back to where I started paying it off in 4yrs.
Hi Loretta, if you have questions about the status of your program, we encourage you to contact our customer service team. We appreciate your feedback and look forward to your continued success!
Reviewed Feb. 13, 2024
I’m happy. Just thought settlement’s would be a little faster. I understand if I paid more in it would be faster but right now I just don’t have the extra money. I have a few accounts they are getting ready to turn me over to debt collection or charge them off.
Hi Connie, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We want to reassure you that we will still do our best to obtain the best savings for with any accounts in collections.
Reviewed Feb. 13, 2024
My debt and high interest had me stopped. I wanted to keep paying but it was not benefiting me so when I came across Freedom Debt Relief, I didn't hesitate, and today I am so happy that I did. They manage and negotiate all account settlement, Thank you Freedom Debt Relief.
Hi Charlie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Feb. 13, 2024
Updated on 4/26/2024: Happy to know that one creditor has been resolved or paid off and five is under settlement, and four others are under negotiations, the savings are really amazing because some are settled more than 50% and some are 40%. It's really a great job for Freedom Debt Relief and I'm starting to generate my savings.
Original review: Very informative and worry free regarding training on how to deal with creditors and transparent thru dashboard. Also with proper accounting of of all deposits and future receivables. Also the debts are properly taken care of as to when it will be solve or the status of each debt is properly identified.
Hi Alexander, thank you for sharing your satisfaction with our resources and team. Keep up the great work Alexander! We are excited to witness your continued success!
Reviewed Feb. 13, 2024
Great service. Just wish settlements didn't take as long and representatives speak to customers more on a monthly level vs. Being left in blue with just app and self. Otherwise good service, app easy to use and understand. Just need clarifications more how the fees amounts for settlement is figured would be nice too.
Hi Sharron, thank you for your feedback. Our agents are available to help you 7 days a week. Please do not hesitate to reach out to us whenever you need additional support.
Reviewed Feb. 12, 2024
I’m glad I found you guys and you guys helped me with everything I needed, like my credit cards and financial needs. You guys are awesome and I am going to recommend you to all my friends and family, keep up the amazing work. Thank you and have a great day.
Hi Eddy, we are happy to be able to provide you with the help you need. It is an honor to hear that you would recommend us to your loved ones!
Reviewed Feb. 12, 2024
They lie to convince you to join the program. They should be honest and not promise but cannot be accomplished. My credit is so bad now… I’m so discouraged.. disappointed. At the beginning they called and called until I signed up. I had questions, I emailed them and as of today no reply.
Hi Sayonara, thank you for bringing this to our attention. We understand it can be discouraging to see your credit score impact and little to no movement on your accounts.
Reviewed Feb. 12, 2024
I have been very pleased with the progress on my account. This has been a very smooth ride. From my initial consultation, setting up my account, and now accepting my first settlement offer, this whole process has been easy and enlightening.. My payments are affordable and I can finally see a light at the end of the tunnel.. Thank you..
Hi Tony, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!
Reviewed Feb. 12, 2024
This company has been a great financial relief. They have acted quickly with the creditors. They have made reasonable negotiations. They have worked with me with the deposits. I highly recommend Freedom Debt Relief. I didn't not have to deal with the creditors or phone calls. You can call and try. Will answer any questions regarding the account. FDR employees are very knowledgeable at their work.
Hi Cecilia, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 12, 2024
I’m very happy with the results of my experiment with Freedom. l would highly recommend them for anyone who wants to get out of debt. All I can say is thank you so very much to Freedom. I’m so happy to be able to start my life without having debt. Thank you.
Hi Mary, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 12, 2024
The Information I got when I signed up was excellent. Everything was explained thoroughly. The experience was great.! The customer Service Representatives was great and helpful. They answered my questions honestly and to the best of their knowledge on what to expect and what to do. I give the whole experience Kudos.
Hi Madilian, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 12, 2024
I am very happy with Freedom Debt Relief! I have been enrolled for about 7 months and I am getting letters from debts that I've owed and saying that they're paid and thanking me! I have learned a lot in this process, and I'm very happy that I've done this. I would recommend anybody and everybody I know if they hold that with credit cards or any other things to call freedom debt relief. Check them out! I'm a 58 year old caregiver and doesn't matter how old you are, they can help! They answer the phone and help me no matter how many times a day I call, they're very willing to help and they're always very kind! And very knowledgeable about the whole process.
Sherri, thank you for sharing your experience. We are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Feb. 12, 2024
You guy's are great! Ya'll have reduced my debt over 50 percent. In a timely manner also! Thanks. Telling everyone how great you guys are!! Looking forward to finishing what we started. :) The sooner the better. I have absolutely NO complaints with ya'll at all!!
Hi James, we are happy to hear that you are happy with your savings! Keep up the great work and don't forget we are by your side every step of the way!
Reviewed Feb. 11, 2024
I AM a new customer and I can assure that the representative whom I spoke to was very professional in every step of the way. I am truly looking forward to a completion of my Debt relief program. I had a pleasant experience with the representative. Will make recommendations to family and friends.
Hi Samuel, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Feb. 10, 2024
Great customer service team, always there to help thank you. Each time I call they jump right to it and before I leave the phone call they make sure all my questions are answered. The phone call is never rushed when it comes to my concern. That is a big plus to me.
Hi Roger, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed Feb. 10, 2024
I am excited to work with Freedom Debt Relief and get my debt taken care of. I found them through an ad on Facebook. The website was clear on how the program works and it was easy to get started. They were very flexible to work with my payment schedule and help with the debts that I wanted to pay off.
Hi Andrea, we are happy to hear that we have been able to provide you with a solution that works for you. Keep up the great work!
Reviewed Feb. 10, 2024
They explained every option and spoke about all that they can help me achieve. The people I spoke to made me feel like a ton of bricks being lifted off of my shoulders. I would definitely recommend to a friend, family member and anyone else that may need this level of help.
Hi Walter, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 9, 2024
Great experience so far, very friendly and helpful people at Freedom. They were more than willing to answer any questions that I had and even answered some that I hadn’t thought of asking. They made the enrollment experience very fast and easy. I would definitely recommend freedom to anyone dealing with debt that they need to settle.
Hi Darrell, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 9, 2024
Being stressed daily for finances is a struggle. Having someone to guide and help you overcome this battle is such a blessing. Thank you for helping me get through this difficult time. It is hard to make that first jump but once I did it was easy, thanks to Freedom Debt Relief.
Hi Sandy, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!

Reviewed Feb. 9, 2024
Although it's still early in the program for me, so far, I haven't had an issue. Everyone that I've come across; the phone calls and emails, have been very thorough in explaining any questions or concerns that I may have had. I'm looking forward to continuing working with this company. I'm glad I came across their mailings.
Hi Cynthia, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Feb. 9, 2024
Not getting to my creditors in due time. Taking forever. I'm sick of the calls and FDR not negotiating my settlements. Some of my creditors have not even been called. They need to do the work and negotiate so they will get off my back. I do my part and pay, they need to do their part and negotiate the deals and settlements. I'm really getting sick of the phone calls.
Hi Heatherlee, thank you for sharing your experience with us. We know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress. An account specialist will be reaching out to address your concerns.
Reviewed Feb. 9, 2024
I had no idea that these options were even available. After doing some research I made a decision to go with this company. Katie ** was very helpful and explained everything in a great way. I do not regret my decision at all! I look forward to putting my debt behind me with comfort knowing that this is a company that I can trust.
Hi Bryna, it's great to hear that you're having a positive experience with us! It sounds like our services have been effective in helping you manage and settle your debts, and our customer service team has met your expectations. Becoming debt-free is a significant achievement, and it's wonderful that you're satisfied with your decision to partner with us.
Reviewed Feb. 9, 2024
I didn't think I was going to make it through the first month, phone calls were really tough. But I did what my counselor advised and have since made strides in my debt. My credit rating tanked and have since went back up to 600. So I am pleased and I can see the light at the end of the tunnel.
Hi Patricia, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Feb. 8, 2024
Ever helpful with my debt situation, and informing me as to how this agency has had experience with helping people in my situation, which I am grateful for. It has been explained to me as to how this program will help me get rid of my debts in about 48 months. I am really looking forward to being debt free with only making one monthly payment and being able to have a few dollars left over from my pension, which is very difficult in our days to live on a pension and unfortunately, that has been my situation for quite a while and I’m looking forward to once. This program has been completed that I will no longer have to be in debt.
Hi Delice, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Feb. 8, 2024
They help me with lowering my debt and getting me close to debt free. I will tell all my friends and family. The only thing I don't like is that it takes time to deal with creditors and the phone calls don't stop but I understand why. Thank you for all your help.
Hi Michael, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed Feb. 8, 2024
So far so good. Looking forward to getting the rest of my accounts under control and rebuild my credit. My experience so far has been very good. I like the portal access so I can monitor my accounts and if I need can make extra payments when I can. Again so far my experience has been great. Thanks.
Alfred, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed Feb. 7, 2024
Excellent customer service and very helpful in solving my financial debts to help me build up my credit again. Staff appreciate their professionalism and compassion in our situation. Willing to go beyond in any situation to help others. Your staff are efficient, trustworthy, honest and knowledgeable about the program... Thank you.
Hi Maria, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Feb. 7, 2024
Freedom Debt Relief is so easy to work with to resolve your unsecured debt. All of the counselors are kind, respectful and helpful. No one makes you feel as if you have failed in your finances. They look at what you owe and give you a reasonable payment and schedule to get you debt free. I highly recommend FDR.
Hi Monica, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Reviewed Feb. 7, 2024
So far you people have been absolutely wonderful, helped me. Thank you. They have helped me on two accounts already within a month excellent work. They’re always there to help. They are helpful, kind. The only bad part about it is having to do this because they want more words.
Hi Karen, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Feb. 7, 2024
Y’all are the best at helping me get rid of my debt! Manny thanks to all involved! I am really impressed at the way things have been being handled! Keep up the excellent work in assisting me with my debt obligations! I will definitely refer your company to friends and family!
Hi Deb, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Feb. 7, 2024
Freedom Debt Relief has been a beacon of support in my financial storm. They've gone above and beyond, reducing my payments when I was unemployed without hesitation. Their team remains attentive, swiftly responding to my concerns and continuously engaging with my creditors to navigate a path to solvency. A truly remarkable company that stands by you.
Hi Eric, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 7, 2024
I joined January 23, 2024 and happy to report that this has been one of my better decisions in dealing with my debts. FREEDOM DEBT RELIEF has already started working my debts. I was so surprised that my debts had start being settled. I am Glad happy. I can feel my progress with my debts finally being paid.
Hi Joyce, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 7, 2024
I thought it was too good to be true! Had more than $18k+ in debt. Because we just recently bought a house, had tons of renovations done. I thought we could keep up, but the interest was piling up. We couldn't get a refinance until renovations was done. I couldn't get a loan either to consolidate it. Till I found this page. Read all reviews in other websites and they work with you to make sure that you are in the right track. Love every bit of it! Thank you for all the help!
Hi Lady, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 6, 2024
Good services. Would recommend. Very pleased with first settlement and overall a good outcome so far. Looking forward to next settlement. Very good customer service. A good company to deal with. Only wish we had done this sooner. Looking forward to being credit card debt free. Very good and professional staff.
Hi Eva, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 6, 2024
Thank you for helping me get on top of my problems and taking care of things. The weight has been lifted from my shoulders. Again thank you are doing great. Can't wait to be over with this. I will make all my deposits on time to do my part. Thank you again. CHARLES **
Hi Charles, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 6, 2024
This company is great to work with, they explain very well the steps they take to help you. Everyone there takes the time and listen to questions never rushing you. Even ask you questions. They just went with you to make sure you understand. Plus sends you emails to go over accounts that are coming up they plan to work on. Really great services.
Hi Anthony, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 6, 2024
I could not be happier. When I came to FDR I had no idea what I could do; then I read about FDR, looked into their solution, and saw a light at the end of the tunnel, and IT WASN'T A TRAIN! I can see a way out of this problem I had created for myself, and I can actually sleep at night. Thanks FDR.
Hi Gail, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 6, 2024
All good. Thank you all for helping me deal with my current situation and I am looking forward to continue with the program given and hopefully have financial stability in the near future, not just for me but for my family. Thank you all once again and if I have any friends or associates with the same problem I will gladly refer them to Freedom Debt Relief.
Hi Mario, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Feb. 5, 2024
I was more than pleased at what was accomplished in such a brief time. Keep up the good work. Let me know if there is anything that I need to know. Keep me informed as things progress. Thanks. I think I have said everything at this time. One more to settle.
Hi Barbara, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Feb. 5, 2024
The program has been working so far. I have only been with them a short while and have had my first settlement. It has eliminated a lot of stress and monies worries from my mind. Everyone I have spoken with or dealt with electronically has been very kind. I would recommend them.
Hi Donna, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Feb. 4, 2024
I am very pleased with the Debt Relief! They are very professional and accommodating. I would highly recommend it to anyone who is experiencing Debt problems! They have rearranged my payments according to my fixed income. They send notifications when your account has been resolved. The staff has gone out of their way to accommodate my needs.
Hi Naomi, we appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.
Reviewed Feb. 4, 2024
Always very informed on what they were doing. How they were doing it and what their goals were for me. I feel very safe with them handling this for me. Because of my husband‘s illness of cancer and his death I felt helpless and they came to my aid and helped me with this process to be as smooth as it can be. I appreciate all they have done for me now, and in the future would recommend them highly.
Hi Susan, thank you for trusting us during such hard and vulnerable times. We appreciate your partnership and wish you continued success.
Reviewed Feb. 4, 2024
Help me a lot with my debt. Always kind and polite. Very helpful. Answer all my questions Will help you any way they can. Reasonable payments every month and will work with you to make you feel comfortable about all your bills. Always pay on time or give them a call and explain the situation.
Hi Janet, thank you for sharing such positive feedback with us! We are happy to hear that you feel comfortable and supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Feb. 3, 2024
This organization was the best solution for my many debts I have. I recommend for all people that has debts call with Freedom. They will get you a good deal for you, you must be including all your debt's details. Don’t worry about them. For me was a big deal.
Jose, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Feb. 3, 2024
I'm giving 4 stars as my process with FDR is just in the early steps. So far everything has been excellent. I completed my first deposit. I love the way FDR contacts and informs the customer about next steps. I feel supported throughout the process so far. I'm just scared of the creditors' calls when they start coming. Very satisfied with FDR so far.
Hi Ana, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Feb. 3, 2024
Spoke with Linda 2/7/24.. I had papers delivered to my house from one of the creditors. She confirmed the papers I sent and answered my questions. She was very helpful, and let know to call back on Monday since they closed today. Just be sure if anything else is needed from me.
Hi Richard, thank you so much for getting these documents to us so quickly. We hope to get this figured out as quickly as we can. Please let us kow how we can continue to support you.
Reviewed Feb. 3, 2024
I’m new in this process and l started not too long ago. In the future l give you more information. I expecting the every of my problem get resolved. I always call and l have a great response from them. And l very happy to have this opportunity with Freedom Debt Relief to pay my credit cards. Thank you for everything you’ve doing.
Evelyn, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Feb. 3, 2024
I'll recommend to all my friends and family. Freedom Debt Relief been a great help on resolving my debts... I'm not there yet but I'm a step closer. I can't wait for graduation day, I'll be forever grateful, thanks and thanks again, I'll continue working hard, to make this happen. I'm been talking to some friends and family about the program...I'm sure if they ever need it they will use it!
Hi Eulogia, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Feb. 3, 2024
Very professional and helpful staff, great website and resources. Best choice I had. The tutorials are very helpful as well. There is also easy access to Freedom Debt Relief staff when you need it. Having your own account, makes it easy to follow your progress. Just give Freedom Debt Relief a call to star your journey to a debt free life.
Hi Randy, it is awesome to hear that you have found our resources helpful! It is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 3, 2024
I am super happy that Freedom Debt Refief could handle this weird situation for me. I am not only saving on the total monthly payments, I am also saving thousands on interest over the long run. Trying to pay down my credit cards was getting to be a lost cause. I would recommend FDR to anyone in a similar situation.
Hi Ryan, It's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Feb. 3, 2024
Highly professional agent that Constantly keeping me well informed thru Text messages and emails. I'm being advise of what to do and inform FDR if any problem arises using my Dashboard as an effective tool to navigate. Advised me to answer calls and give the right response to Creditors. I am highly satisfied that I will recommend FDR to my friends if ever they will encounter the same Financial hardship that I experienced.
Hi Enrique, we are so happy to hear that you find your dashboard helpful. It is very important for us to provide the best experience for our members as we understand the support you need from us! Thank you for recommending us to your loved ones.
Reviewed Feb. 3, 2024
Great experience from the start. Agent and accountant helped explain all my options to me and went through the process where I could understand. Helped me understand the financial process but also the program's interface online. Highly recommend. I feel less stressed knowing that Freedom Debt Relief is helping me with my struggles.
Hi Gaberial, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 3, 2024
It felt like a weight lifted off of our shoulders because they actually had options for our situation. Freedom Debt explained everything to us and helped us understand what they are doing to help us now and how it will affect us down the line as well and it gave us hope during our struggles. We are thankful we found them.
Hi Stevie, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Feb. 2, 2024
Have made this process easy to accomplish and to access how our plan is working. The various ways they foster communication and updates with me, I very much appreciate. Their number one priority is to work on our debt plan and keeps us informed via email, phone and internet how we are doing. Thank you so very much for helping me during this difficult time.
Hi Cathy, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 2, 2024
The help in the beginning was amazing. The receptionist who helped was friendly and out to help any way she could. The help I got was incredible, I don't have to struggle with how am I going to pay these cards. Paying one lump sum will help me a great deal.
Hi Ida, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Feb. 2, 2024
Not being in contol of my debts has been very humiliating and stressful. With Freedom's assistance and excellent information, I have just begun to understand what I need to do to pay these debts. Seeing the resolution of the first debt, has been gratifying. Now on to the next one. MegaThanks!
Hi Colleen, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Feb. 2, 2024
I feel that I am doing progress on handling my debt and they are helping me to get to my goal. I think is a great service that they provide. I was getting charged with outrageous amounts of interest by my credit cards. They got a good deal on my settlement.
Hi Gabriela, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Feb. 2, 2024
It’s scary at first to trust someone else to handle the communication with other companies to settle your debt as well as watching your credit score go down. But it’s part of the process. They’ve been a company since 2002 and know what to do. I remember the first time being explained how the process works and not being sure at all. But it’s worth it.
Hi Israel, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed Feb. 2, 2024
It kind of heartwarming and pleasant satisfaction for me to see my very self smiling and excited over all the debt been resolved by FREEDOM DEBT RELIEF. I can not but thank the entire working team who deem it fit to and ensure they brought smile and put end of debt free. In fact you guys a freedom fighter. Thank you all and God bles you all.
Hi Benson, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Feb. 2, 2024
To say being in a hardship is an understatement. Freedom Debt Relief has legitimately taken all the stress and panic off of my plate when it comes to negotiating with my creditors. The friendly administrators in the ease of use has made. Any question I've had for concern. Easy to get an answer for!
Hi Alayna, thank you for sharing such positive feedback with us! We are happy to hear that you feel comfortable and supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed Feb. 1, 2024
They explained things and helped me along the way. I was able to pay the debt off, where I was not able to do so on my own. I didn't have debt collectors hounding me anymore. I'm just about completely done this April with the debt that I gave them. It will be a relief.
Thank you so much for this wonderful review, Harvey, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Feb. 1, 2024
Respectful and professional with handling my personal affairs and utilized my time wisely. I would recommend anyone with financial help to use the resources they offer to help get you financially secure and back on your feet. FDR handle my financial discrepancies fast and kept me from dealing with legal issues.
Hi Andy, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 1, 2024
I’m so excited, I just received my first settlement last week. It is so relieving to know that I’m making a dent in my debt. Thank you, FDR, for giving me some peace of mind. It has been such a stressful time for me financially and I’m finally starting to feel like there is a light at the end of the tunnel.
Hi Jessica, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!
Reviewed Feb. 1, 2024
Need to improve a call from customer service or email to feel more personal support. Try to improve this area, also I don't know when the case is closed with the credit card company when I need to start to pay, myself or from the money I provide to your company every month.
Hi Adriana, thank you for your feedback. We encourage you to contact our customer service team whenever you need personalized support. We are available 7 days a week to help you with anything you may need. An account specialist will be reaching out to address your concerns.
Reviewed Feb. 1, 2024
20,000 reduced to 7,000. Feel like I am on track to making real progress. Thanks for keeping me in the right direction. I have more debt to go. I'm glad Freedom debt relief is handling my negotiation. Credit cards are next. This time next year I will be closer to my goal. I feel that being credit free is now a reality. I tell everyone about my experience. "There is help out here." More importantly there are people working in your behalf all the way through.
Corey, congratulations on taking the first steps! We are so happy to hear about your savings. Keep up the great work, greater things are coming your way!
Reviewed Feb. 1, 2024
I had a good experience. After a prompt evaluation. I was quickly walked through the account set up, and they addressed my concerns, afterwards, whenever something new came up. I would recommend it to a friend. Also, I might add, the first settlement came up a few weeks soon after the account was setup; quite quickly as well. Good scores overall.
Samir, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!
Reviewed Feb. 1, 2024
They took way too long to negotiate on my behlaf. I was able to get deals and begin to pay it off. When explained it was explained that they would settle at 50-60% less. They however only disclose thier fee after the fact and the savings seemd to be like 20%. I was able to negotiate and get better deals without having to pay their fee of 20 %. The.
Hi Zughel, we are sorry to hear that you had to take care of your accounts on your own. We have a system we must follow in order to obtain the best savings across all of your accounts, as overall savings is out main focus. It is important to remember that you are saving on your overall debt and your debt is completely separate from our settlement fee, which is a set fee percentage. Our fee is payment for the service we are providing and the settlement is what you pay to satisfy your debt with a creditor, at a lower rate. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 31, 2024
Easy to see what they are doing with your accounts. Great customer service. I'm 3 months in and they already settled one debt for me. They are quick to get back to me. They explain everything to where I can understand step by step. They give you full details about what they are doing.
Hi Cynthia, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 31, 2024
Freedom Debt Relief has been a lifesaver. After divorce and a cancer diagnosis I was drowning in debt with no end in sight. They explained everything and the process began. Just celebrated our first settlement! At last there’s light at the end of the tunnel. It wasn’t an easy decision, but I’m so glad I partnered with FDR.
Steven, we can only imagine how tough it has been for you to stress about debt while also having to process your diagnosis and divorce. We are happy to be able to provide you with the opportunity to breath and see a light at the end of the tunnel. Thank you for choosing us.
Reviewed Jan. 31, 2024
They are the best company for me with my debt decision. The company stays in touch to keep me informed about my progress. When I reach an agreement with a debt the payments are very easy and helpful for my budget. If I have any questions they are there to answer any one for me. The program is very important to help anyone stay on track with their current debt structure.
Hi Kelly, we appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.
Reviewed Jan. 30, 2024
I would like to get more alerts on how the negotiations is going. I don't like to be left in the dark about negotiations and the longevity on the payout. I don’t understand why the first account settled will take 4 payments to reach settlement if the funds negotiated is in the account.
Hi Janet, our goal is to be able to settle multiple accounts at once, to help you get out of debt as fast as possible! An account specialist will be reaching out to address your concerns.
Reviewed Jan. 30, 2024
Help me get rid of a lot of loan. Will recommend to anybody that I see that having a hard time, hopefully my credit score should be going up too, thank God that I found Freedom Debt Relief to help me out of most of my bill and I trying to get back on track with all these tax and insurance increases it put me in the red.
Hi Eriberto, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed Jan. 30, 2024
So far I am excited to get my life back together and Freedom Debt Relief is helping. I would have given 5-stars but I have just began the process and only settled my first debt, but I am sure at this rate...they are definitely going to be worth 5-stars! It is difficult I can say with all the phone calls, but I know I am not the only one struggling and I know in the long run I made the best choice with Freedom Debt Relief.
Hi Cortney, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed Jan. 30, 2024
Updated on 08/21/2024: I have been very very pleased in my relationship with the advisors on my account with Freedom Debt Relief. They are in constant contact with updates, affirmation of correspondence receipt and have been very successful in negotiating my debt reduction. I am extremely pleased with my progress since January of 2024 when I signed with Freedom Debt Relief.
Original Review: Joined Freedom Debt Relief in December 2023 and thus far everything has been extremely smooth. Everyone that I have spoken with have been very cordial and helpful in answering my questions. Although I’m relatively new to the process, so far I feel comfortable with my decision to partner with Freedom Debt Relief on this journey to settle my outstanding debt.
Hi Julie, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Jan. 30, 2024
I have some three party come out of my bank account saying they work with you all. No one from this company call or email you back and it take forever to get someone on the phone cause it all automatically gets robots press this button. Not a live person cause there no Button for them.
Hi Keisha, thank you for bringing this to our attention. An account specialist will be reaching out to answer any questions you may have.
Reviewed Jan. 30, 2024
If I knew what I know now, I would’ve just settled with my bank. For the amount of money I’ve paid, this service is not what I expected. I feel like FDR drags out the process just to gain more money from your dedicated account. If you have fallen behind for medical reasons or job loss and need some assistance, please work with the creditors with whom you have an account with as they will most likely work something out better than FDR. I had one guy call me saying he was with FDR, but he was rude and sort of threatening to me. At this point, I’m unsure when they will stop taking money out of my account. I have enough to settle, but they drag their feet to gain more money. I promise and pray I never have to do this again. EVER. Very dissatisfied.
Kathryn, we are very sorry to hear that you feel this way. An account specialist will be reaching out to address the status of your account.
Reviewed Jan. 30, 2024
Great customer service, communication is/was very helpful. This company/staff was SO very helpful through this difficult time & I’m so glad that I used this company!! (They guided me through this process with ZERO stress!!!) My family & I thank you so very much!!! I will definitely recommend them to my friends and family…. Again, thank you so much for your help and understanding. (I have not received any type of incentive for this review.) Thank you so much for your help, time, guidance & motivation during this rough time…. Thanks Again!!!
Hi George, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us
Reviewed Jan. 29, 2024
I am very thankful for Freedom Debt Relief program. They helped me get stated back towards some financial freedom. They've helped me to move quickly to their accelerated program, which will get me moved on and more quickly. Very informative and easily understood staff members. I like that they don't settle any debt account without my consent, which make me upfront on what's going on with my account. And without this program it would be years before I could get these debt accounts paid off.
Hi Marie, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.
Reviewed Jan. 28, 2024
The person I talked to was a great guy. I’m still not sold on the whole program but will go through with it for a timeframe to see if it is going to work. I’m hearing the fees are high which I wasn’t told much about them. I don’t see them anywhere on the website.
Hi Edward, thank you bringing this to our attention. We want you to be able to continue your program comfortably and to continue your progress confidently. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 28, 2024
Excellent customer service. The portal is great and very easy to use. Extremely fast service in handling all credit related matters including a very fast settlement offer. They target specific accounts to settle first and second for a reason. Would recommend to anyone who needs help settling their debt. Thank you for your help.
Hi Alexander, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us
Reviewed Jan. 28, 2024
Everything has been fine. Problems on my side. Everyone that I have had contact with has been very nice and knowledgeable of their positions. They as department have explained everything and have answered any questions that I have had. I would recommend them to anyone that needs this type of help to get their lives back on track.
Hi Clifton, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed Jan. 27, 2024
I have been a client for about one and a half years. If you stick to the program it will work. I look forward to the final finish. I keep up with my monthly payments. I like how they keep me updated. I would recommend this program to anyone trying to right their problems.
Hi Lenore, this is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed Jan. 27, 2024
Updated on 6/4/2024: So far and just 5 months in I am very pleased with the progress of settling accounts and I do have a large number of them. I have talked with several customer service support persons and they all are professional and helpful. I definitely would recommend Freedom Debt Relief services to persons needing with their cumbersome debts.
Original review: All the customer service reps I've dealt with so far are very helpful and able to answer all my questions. Also, all the info videos are most helpful. I will admit the creditor calls are a bit unnerving but your suggestions for handling them are useful. I might need more help in that area.
Hi Janet, it is great to hear that you have found our resources helpful. We know how tricky those creditor calls can be, please do not hesitate to reach out to us, we are happy to help.
Reviewed Jan. 27, 2024
It is apparent that I need to simply login to FREEDOM DEBT RELIEF, my account, I guess, and try to communicate this way, because when I try to make a phone call…. It just never works out. I think you need to hire people that know your company and policies a little bit better and can recommend good advice to those of us who are on the other side, stressfully, trying to come up with money for these payments when we have other difficult difficulties. Talking to these most of these individuals on the phone seems to be impossible.
I have worked in healthcare a very long time, I have also worked for banks, I think Customer Service is the only thing that any company has to sell, including FREEDOM DEBT RELIEF. I would love to work for your company and just show you how it can be done, and I would rather not go to another company for dealing with my debt. Thank you for your consideration.
Hi Susan, we are sorry to hear about your difficulty getting ahold of our agents. We have our customer service team available 7 days a week. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 27, 2024
The feeling you get when you sign up with Freedom Debt Relief to negotiate on your behalf is absolutely amazing! The weight that I have felt for too long has been lifted! Amanda P is wonderful, kind, and so REAL. She is super supportive and non judgmental. I am so thankful for the help she's provided and will always refer people to her. Thank you Amanda!
Hi Krista, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Amanda and she was able to walk you through what to expect. Our goal is to ensure our clients feel supported, thank you for choosing us!
Reviewed Jan. 27, 2024
I’m so glad that I found Freedom Debt Relief because I was so stressed about how I was going to continue to pay my credit card min payments that totaled about $1200 a month. I have with been with FDR for almost 3 years now and I don’t have to worry about anything dealing with my credit card accounts, the only things I have to do is make my payment, authorize settlements and stay connected to the client board to see how my account is progressing. I would definitely recommend FDR to anyone needing to get back on their feet financially. Thanks so much FDR for everything that you do to help people like me who are struggling to get out of debt.
Hi Amy, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Jan. 27, 2024
I have no idea what is going on but Capital One is getting paid and I'll be done ahead of schedule. What more could I ask for. Except maybe a little clarification of what's up with my account other than it's being paid. You think you could let me know what's up? Maybe.
Hi Michael, we are excited to hear that your account will be resolved so quickly. An account specialist will be reaching out to answer your questions.
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