Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Reviewed March 29, 2024
Seems you're at a used car lot with a high pressure salesman, they want you to make split second decisions. If I can get mine resolved I wouldn't recommend them. All of these companies are the same, not one different from the other so just find one that you like.
Joe, it is alarming to hear that you feel this way about joining our program. An account specialist will be reaching out to address your feedback.
Reviewed March 29, 2024
Everyone at New Freedom Debt Relief have awesome in answering all my questions, and helping navigate this difficult time in my life. I was struggling to find ways to make my bills, NFD helped me to see light at the end of the tunnel. Thank you NFDR. I would recommend anyone struggling to pay your bills to give them a call.
Thank you so much for your kind words, Nancy! We're thrilled to hear that our team at New Freedom Debt Relief has been able to provide you with the support and guidance you needed during this challenging time. Helping our clients find solutions and see the light at the end of the tunnel is what motivates us every day, and we're honored to have been able to assist you on your journey towards financial stability.
Reviewed March 29, 2024
Has been great so far. I have not had any problems getting my info to the right people. It has been pretty easy so far. And so looking forward to being out of debt. I would definitely recommend to my friends and family. Wish I would have started this so much sooner. I tried to do this on my own and it was not a good idea.
Deborah, thank you for sharing your experience with us! We're thrilled to hear that your journey with us has been smooth and hassle-free so far. Helping our clients navigate through their debt relief process seamlessly is what we strive for.
Reviewed March 28, 2024
Yes I could recommend Freedom debt relief to a friend that I know. Cause it helped me and they can benefit from it also. It’s the best way to get out of debt and it’s a peace of mind. It’s also stress free and a big relief. And you can count on them, it’s not a scam.
Thank you so much for your recommendation and for sharing your positive experience with us, Daisy! We're thrilled to hear that our program has not only helped you but also left you with a sense of peace of mind and relief.
Reviewed March 28, 2024
This process was less stressful than I thought it would be. I had too much accruing interest and needed help. FDR did just that for me. I will definitely recommend them to friends. This is not an easy time and the help I received is so appreciated. Great customer service. Never had a problem with anyone dodging my questions.
Hi Cheryl, thank you so much for your kind words! It's truly uplifting to know that our efforts have made a positive impact on your journey towards financial freedom.
Reviewed March 28, 2024
Great job on helping me get through this hard time in my life and I will recommend my family and friends to Freedom to get help if they need it like I did. I am very grateful for the support I got from you guys and the people that helped me get this job done ✅ and the rest of us will get through it together as soon as possible so I can move on with my life and be happy for the rest of my life as long as possible so we get the money.
We're thrilled to hear that you're feeling happy and satisfied with the support you received from our team, Alfredo. Helping our clients navigate through tough times and achieve financial freedom is our top priority, and we're honored to have been able to assist you during this challenging period in your life.
Reviewed March 28, 2024
So far everything has went very smooth. Very professional in every way and has answered all my questions and made everything understandable. If you ever find yourself over your head in debt think about using this company. It might seem daunting at first but stick it out and you will be glad. After the first six months is the hardest after that everything will go really fast, but you have to give it time to work it course. Thank You For getting me through this difficult times.
Thank you immensely for sharing your experience with us, Robert. We're thrilled to hear that your journey with Freedom Debt Relief has been smooth and professional, and that we've been able to provide you with clear answers and understanding every step of the way.
Reviewed March 28, 2024
It is a great feeling getting out of debt and I could not do it with you FDS. I will recommend this program to any friend, family member and coworkers if they are going thru the same financial problem. The process with FDR is very simple. And they make feel like a family member.
Hi Ramiro, thank you so much for sharing your wonderful experience with us! We're absolutely thrilled to have played a part in helping you achieve the incredible milestone of becoming debt-free. Your recommendation means the world to us. Knowing that you're willing to endorse our program to your friends, family, and coworkers speaks volumes about your satisfaction with our services. We're deeply grateful for your trust and confidence in us. At Freedom Debt Relief, we strive to make the debt relief process as simple and stress-free as possible for our clients. It warms our hearts to hear that you felt like a valued member of our family throughout your journey with us.
Reviewed March 28, 2024
FDR can be trusted and they're doing the best. They will settle what they are promised to negotiate.. They are considerate too if you have an emergency, And they will give you updates of what accounts are settled. You can call them anytime you want if you have questions and explained it to you well.
Hi Isidra, thank you immensely for your trust in Freedom Debt Relief and for sharing your positive experience with us. We're dedicated to upholding the promises we make and are thrilled to hear that our efforts have been recognized.
Reviewed March 28, 2024
Looking forward to settle all my debt and I’m trusting Freedom Debt Relief to help me to get back on track and clear all my debts. I do have few questions on my account in a new customer and and some of my card it says attention needed. If you can please reach out to me regarding this matter. Thank you. Great customer service overall.
Thank you so much for choosing Freedom Debt Relief to assist you on your journey towards financial freedom, Fadi! We're thrilled to hear that you're looking forward to settling your debts, and we're committed to providing you with the support and guidance you need every step of the way.
Reviewed March 27, 2024
Thankful there was help. I was overwhelmed with the debt and couldn’t see a plan myself. FDR has guided me through the process with explanation and their site has great tools for education. Thank you FDR!
Hi Kimberly, we're thrilled to hear that you've found peace of mind and ongoing progress with your account! It's our mission to provide guidance and support to clients like you who are overwhelmed by debt. We're glad our specialists have been able to assist you throughout the process, and we're delighted that you've found our dashboard and educational tools helpful.
Reviewed March 27, 2024
I have been with FDR for a little less than a year and the stress it's taken off my plate has been amazing. I am actually able to save money instead of living paycheck to paycheck. It's been a great experience and I would recommend to anyone dealing with loan debts.
Hi Amber, thank you so much for sharing your experience! We're thrilled to hear that our program has helped alleviate stress and improve your financial situation. It's fantastic to hear that you're now able to save money and break free from living paycheck to paycheck. Your recommendation means the world to us, and we're here to support anyone else who may be struggling with debt.
Reviewed March 27, 2024
Best decision made since not working Saturdays and overtime was cut down the stress was taking over my life. I recommend Freedom to my friends and family. Living with stress not knowing if there’s help out there is no way to live. There is help. Freedom debt relief is the way to go and start living stress free.
Hi Bertha, we're thrilled to hear that choosing Freedom has had such a positive impact on your life! Your recommendation means a lot to us, and we're so glad we could help alleviate the stress that was weighing you down. Living stress-free is truly invaluable, and we're grateful for the opportunity to assist you on your journey towards financial freedom.
Reviewed March 27, 2024
My daughter recommended Freedom. I have had a really good experience with Freedom. I was leery about doing this but Chris explained everything in language I understood. I have already got my first bill lined up for payment. Super excited about that! Glad I found your company. Thanks for your help.
Hi Sharon, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed March 26, 2024
Every member has been super help from the get go and explaining the process. Each person has been very helpful and I would recommend this company to a friend. My debt will be gone in 3-4 years! All of it! I’m excited to finally see a light at the end of the tunnel.
Hi Jennifer, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed March 26, 2024
In less than a year went from 15-17 accounts in negotiations, to all have been resolved. Credit score is already starting to slowly climb as well. Anyone considering debt relief options, should contact Freedom Debt Relief. They have made the entire process as easy as possible, and are extremely easy to work with.
Wow Jason, what an incredible transformation! We're thrilled to hear about your journey towards financial freedom with us. Resolving 15-17 accounts in less than a year is a remarkable achievement, and we're delighted to see your credit score already showing signs of improvement. Thank you for your kind words and for recommending Freedom Debt Relief to others.
Reviewed March 26, 2024
My wife and I have had nothing but a good experience with Freedom so far. They’ve already negotiated a few settlements for us (some for half the amount we owed) and we haven’t even been in the program for a year yet. They’re also super flexible if you need to delay payments for any reason.
Hi Richard, we're thrilled to hear about your positive experience with Freedom Debt Relief! Negotiating settlements and reducing the amount owed is a significant milestone, and we're glad to have been able to achieve that for you in such a short time.
Reviewed March 26, 2024
Intake was easy and program well explained... took some financial burden off my shoulders. I like that I can speed up elimination of my debt...just started so send me another review in 6 months. I have high hopes that this program will be beneficial to me by getting me back on track.
Hi Jitka, we're glad to hear that the enrollment process was smooth for you and that you found our program well-explained. It's great to know that you already feel some relief from your financial burdens. Our goal is to provide you with the tools and support to accelerate your journey towards debt freedom, and we're thrilled that you're eager to take advantage of the opportunity to expedite your debt elimination.
Reviewed March 26, 2024
They were very helpful in getting my accounts taken care of. Was always willing to talk when have questions help. When we received a lawsuit handle it. Made it so we didn’t have to worry. This was easy for us to do and an amount that was easy for us to do.
Hi Nancy, we're thrilled to have been able to assist you in resolving your accounts and alleviating your worries. Our team is dedicated to providing the support and assistance needed to navigate through challenges such as lawsuits, and we're glad to have been able to handle it for you. Making the process easy and manageable for our clients is a priority for us, and we're pleased to hear that the amount and process were manageable for you.
Reviewed March 26, 2024
Thank you for being a great partner in me resolving my debt. The process was very easy and the service team is always great with answering questions and keeping me up to date on debt. I really appreciate the way they kept me informed. I would get texts and emails from FDR which was awesome and made me feel good about resolving my debt and moving forward debt free.
Hi Samantha, thank you for your kind words! We're thrilled to have been able to assist you on your journey to financial freedom. Keeping our clients informed and supported every step of the way is our top priority, so we're delighted to hear that you felt well-informed and reassured throughout the process.
Reviewed March 26, 2024
When I first heard about the program I thought it was not possible to be debt free. As the process went on I found easy and in no distance time I am totally free. Thank you Freedom Debt Relief. One can be debt free if you first accept help from the right expert and committed to making it work.
Thank you for sharing your journey with us, Tessy! We understand that starting the debt relief process can seem scary, but we're thrilled to have been able to prove that it's absolutely achievable. Your commitment to the program and willingness to accept help played a crucial role in your success, and we're honored to have been part of your journey to financial freedom.
Reviewed March 25, 2024
They are very friendly, always helpful, and resourceful. Always communicating with me when I Have a settlement offer. Giving me the best chance to get out of debt sooner than I would have on my own. Hopefully will be out of my debt in less than five to six years.
Hi Danielle, we're thrilled to hear about your positive experience with our team at Freedom Debt Relief! It's our priority to provide friendly, helpful, and resourceful support to all our clients, and we're glad to hear that you've felt that firsthand.
Reviewed March 25, 2024
I would definitely recommend Freedom Debt Relief, they have been amazing at guiding me through the process of being debt-free. The process was easy and painless. Glad I was able to utilize this program looking forward to being debt-free soon. Utilize this program if you are in debt.
Hi Kathryn, thank you so much for sharing your experience with Freedom Debt Relief! We're thrilled to hear that our program has been instrumental in guiding you towards a debt-free future. Your kind words mean a lot to us, and we're here to support you every step of the way until you achieve your financial goals.
Reviewed March 25, 2024
What was sold initially as a set program and a set price quickly went awry. One of my creditors was ready to settled and after notifying FDR several times and sending FDR the communications, they let it play out until I was served with a lawsuit. They did take care of the litigation piece but I had to increase my bi-monthly deposit to almost double what was originally proposed, which is almost as much as I was paying my creditors before I made this stupid decision. If I had to do it all over again, I would just deal with my creditors, and my credit wouldn't be this bad right now.
Hi Gregory, we truly sorry to hear about your frustrating experience with our program. It's disheartening to hear that the process didn't meet your expectations and led to increased stress and financial burden. An account specialist will be reaching out to address your concerns.
Reviewed March 25, 2024
The overall experience was excellent. The processes involved were professional and efficient. The website was informative and very helpful. The ease with which customer service could be contacted was greatly appreciated. It was also very much appreciated and helpful that I would be contacted through various means, which would include telephone with voice, text, and email.
Thank you so much for sharing your positive experience with us, Albert! We're thrilled to hear that you found our processes professional and efficient, and that our website provided helpful information. Providing multiple contact options and being readily available to assist our customers is a priority for us, so we're glad to know that you found it helpful.
Reviewed March 25, 2024
I am no longer involved with you. I think this is basically unethical and I will not be a part of this. I advised Kelly of this over a week ago via a phone message since he was unavailable that day. The phone number for Kelly is **. I will not respond to any further communication from anyone from your agency!
Linda, we are sorry to hear you feel this way. We wish you continued success.
Reviewed March 24, 2024
When I called and spoke to a representative he was through and explained everything I needed to do and I asked many questions and he went back over things we already had discussed since I was still not clear on things which most people don't do. I really appreciated it. Put me at ease. Your customer service department Is also very knowledgeable about the program which makes it easier to contact them with questions I may have along the way. Thank you all so much.
Hi JoAnn, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed March 23, 2024
We have been kept well informed as to what has been taken place for our financial need. The people we have talked to are very informative and want to help us to get out of debt. Things have been explained in a way we understand. If we know of someone that is financially struggling we would recommend checking out Freedom Relief to help them.
Hi James, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed March 23, 2024
I was really almost afraid to start this program, but after talking to the rep for a while, it makes sense, I was worried about my credit score, but after a while, it makes so much more sense to be debt free, pretty soon, I might be able to actually retire, and not pay over 1400 dollars a month just for credit card minimums.
Hi John, that's fantastic to hear! We're thrilled that our program has provided you with clarity and peace of mind regarding your finances. It's incredibly empowering to take control of your financial future and work towards being debt-free. Thank you for choosing us to be part of your journey towards financial freedom.
Reviewed March 23, 2024
I’ve had a great experience with this company. So far got a few nagging calls from creditors but overall every was great. Look forward to working with you to reduce all my other accounts. Thank you so much. It’s been a pleasure.
Hi Amelia, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed March 23, 2024
I understand the criteria for the process of completing the debt requirement. It’s reasonable to send out information regarding what to do and keeping the communication lines open in regard to the debt relief process, but a lot of the emails that are sent out seem very spam and junk mail related. I really wish that there was a limit on how much mail that you sent to my email address on a weekly basis. It’s getting to the point where it’s uncomfortable and unnecessary in my opinion.
Hi Jermaine, thank you for sharing your feedback with us. We appreciate your understanding of the debt relief process and value your input on our communication practices. We apologize if the frequency of our emails has felt excessive or intrusive. We strive to maintain open lines of communication with our clients, but we understand that everyone has different preferences for receiving information. Your feedback helps us improve, and we'll take your suggestion into consideration for future communication strategies.
Reviewed March 22, 2024
Still a little apprehensive about decision. Will continue to see how it goes. Creditors are calling even after I have talked with them and described my situation without lying. They take a note of my dilemma and put it in their notes, but they continue to call days, nights, mornings, weekends and just whenever. I do understand the program take 3 years to hopefully end my debt. It just seem like by credit crediblity is dead with no way to resurrect again. I will remain patient and diligent until my debt is eliminated.
Hi Rosalyn, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 22, 2024
Freedom Debt help me out a lot. The employees do the amazing job. They call me when they email me one payment was done. Amazing work. In the website is great. Employees on the phone really helpful. They help me right away when I called them. Freedom is the way to go. Keep up the good work guys and girls.
Thank you so much for your glowing review, Horacio! We're thrilled to hear that Freedom Debt Relief has been able to make a positive impact on your financial journey. Our team works tirelessly to ensure that our clients receive the support and assistance they need every step of the way. We're delighted that you've found our employees to be amazing and our website to be a helpful resource.
Reviewed March 22, 2024
It takes time and a process, but with patience and perseverance in the program payments and advances, a debt was already negotiated and the result was incredible. I am waiting for my last debt to be negotiated so I can finally be free. Thank you very much. I'm a witness of this program and I really recommend for everyone have a hard time.
Hi Gabriel, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed March 22, 2024
I was reassured and felt better about my finance situation after enrolling. I was struggling and they made me feel like I mattered. They were caring and very helpful. They explained everything in detail. I really appreciated what they are doing for me. So a good decision I made to enroll.
Thank you so much for sharing your experience with us, Barbara! We're truly touched to hear that enrolling with Freedom Debt Relief has provided you with reassurance and peace of mind during a challenging time. Ensuring that our clients feel valued and supported is at the core of what we do, and we're thrilled that our caring and helpful team members were able to make a positive impact on your financial journey. It's heartwarming to know that our detailed explanations have contributed to your understanding and confidence in our program.
Reviewed March 22, 2024
Updated on 09/07/2024: Charmeen is very helpful whenever I call and I enjoy talking to her especially about things as private as finances. My debt is moving in the right direction and the phone calls are slowly going away. I appreciate everyone's hard work. Thank you to everyone. You've given me some peace of mind back.
Original Review: Charmeen was awesome. She was personal yet professional. She explained everything and answered all my questions. She made me feel confident that I was making the right decision. She made an unpleasant situation very comfortable and it was much appreciated. I would recommend to anyone in The situation we are in to use Bounce.
Lauri, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Charmeen and she was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!
Reviewed March 22, 2024
Freedom Debt Relief is taking good care of my financial situation. I was in sinking sand and felt helpless. I had no idea how I was going to resolve my debt that accumulated so swiftly. Freedom Debt Relief came to my rescue. The supporters were honestly giving of their support and I felt I was able to be hopeful for a more promising future. Thank you, Freedom Debt Relief.
Thank you so much for this wonderful review, Taeun, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed March 22, 2024
I thank y'all for helping me with my problem. Y'all know how to analyze and work with them to get them to do what I need. Thank you for partners that working with y'all. I will do my part and make sure the money is in bank. Thanks. I love what y'all do for me. Helping me with Solve my problem with my bills.
Hi Elizabeth, thank you so much for your heartfelt words of appreciation! We're truly honored to have been able to assist you with your financial challenges. It brings us immense joy to know that our efforts have helped alleviate the burden of your bills, and we're grateful for the opportunity to have been part of your journey towards financial freedom.
Reviewed March 22, 2024
It’s been very pleasant working with FDR, they do everything they say and keep you updated on the process, the customer service is very helpful and nice also. If I ever got into a financial bind again I would definitely use FDR again. And if any of my friends need financial help I will recommend FDR.
Thank you so much for your kind words, Jeremy! We're thrilled to hear that your experience with Freedom Debt Relief has been so positive.
Reviewed March 22, 2024
The company is the best thing I have ever done. If have to do all over again I would pick Freedom Debt Relief. Also I would tell all my family and friends if they would like to get out of debt. Freedom Debt Relief has already settled one of my card debt.
Hi Celeste, thank you so much for your glowing review! It's fantastic to know that we've already been able to help settle one of your card debts, and we're committed to continuing to support you as you work towards achieving financial freedom. Word-of-mouth referrals mean a lot to us, and we're grateful for your confidence in our services.
Reviewed March 21, 2024
Freedom has a really good program. It will help you out with what you need. They'll just ask you for one monthly payment, and they'll take care of the rest. I am currently in a lot of debt. Freedom Debt Relief's program is helping me pay how I'm supposed to pay it. I couldn't handle paying little by little every month and then seeing no change at all. I am impressed with my rep's knowledge of going over things with me. They're very supportive. They're doing a great job. Working with them has made it a little less stressful of me worrying about the bills constantly. I could see my dashboard and I could see everything that I'm paying off and how it's going between the negotiations. I will recommend this program to a friend.
Hi Llesenia, thank you so much for sharing your experience with us! We're thrilled to hear that our program has been instrumental in helping you manage your debt more effectively and alleviate some of the stress associated with it.
Reviewed March 21, 2024
I started this program a few months ago and already see progress. Very much looking forward to being debt free. The people helping me are very nice and informative. I highly recommend Freedom Debt Relief to anyone who is looking to pay down their debt. I can’t thank them enough for all their help.
Hi Maria, thank you so much for sharing your positive experience with us! We're thrilled to hear that you're already seeing progress and feeling optimistic about your journey to becoming debt-free.
Reviewed March 21, 2024
Yes, I would highly recommend FDR if you’re overwhelmed with debt. They have worked very fast to eliminate mine. I was pleasantly surprised when I received a settlement offer so quickly. FDR is always in contact with you if there is a change, settlement, or if there is additional information needed. You can also contact them through your dashboard, phone or email.
Hi Teresa, thank you so much for your enthusiastic recommendation! We're thrilled to hear that you've had such a positive experience with Freedom Debt Relief and that our services have helped eliminate your debt quickly.
Reviewed March 21, 2024
The outrageous amount of fees and constant phone calls and emails is ridiculous. You promised to make this process affordable… I can’t pay him large amount of fees as I can’t even pay my bills so I feel this is unfair and not very promising. Further the only 50% reduction in the amount that I owe I could have done on my own I think tighter reduction to like 75% would be more acceptable.
Hi Theresa, we are sorry to hear that you are unhappy with your savings. An account specialist will be reaching out to you soon.
Reviewed March 21, 2024
Honesty and trust is very important and that is what I have experienced with Freedom. The Freedom team has been an extreme pleasure to work with. The ability to communicate is easy. I also am happy with the immediate and knowledgeable response from Freedom. Freedom has been very reliable to date and I wish for continued support.
Hi Carlton, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 21, 2024
2. Improve my credit score.
Overall, it was a great experience I had with them in resolving debt with my creditors. I would recommend the service to others.
Hi Hasan, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great service working with Freedom Debt Relief and that our program helped you resolve your debt with your creditors.
Reviewed March 21, 2024
Freedom Debt Relief has been a lifesaver. Easiest process possible and almost immediate settlement. They are quick to get back with answers to my questions and are the nicest, but professional, people I have encountered. I think Freedom understands exactly how to ease our minds when we have to ask for their help. They don’t waste time and make it so easy to approve the settlements when they e-mail me. I would encourage anyone who is overwhelmed with debt to contact Freedom as soon as possible. I’ll give Freedom Debt Relief an A+ any day. A much needed service, especially in the current financial situation one finds themselves in at least once in their lifetime.
Hi Wanda, we understand how overwhelming debt can be, and we're honored to have been able to provide you with peace of mind during this challenging time. Your recommendation means the world to us, and we're grateful for the opportunity to assist you on your path to financial freedom.
Reviewed March 21, 2024
My experience with Freedom Debt Relief has been nothing short of wonderful. They are kind, patient, knowledgeable and communicative. They offered me solutions to help me get out from under my debt and have kept me educated throughout the process. Highly recommend working with them, process is smooth and painless.
Hi Kristi, thank you so much for your glowing review! We're thrilled to hear that your experience with Freedom Debt Relief has been so positive. Providing excellent service and support to our clients is our top priority, and we're delighted that our team has been kind, patient, and knowledgeable throughout your journey with us.
Reviewed March 21, 2024
I have been in this program almost 4 months now and I have not seen or heard any progress nor have they even reached out to half of my creditors. When I signed up they was so willing to help and answer questions and now nothing. I am just tinking of canceling and just filing bankruptcy, that seems to be the easier way!
Hi Karen, we're genuinely sorry to hear about your experience, and we apologize for any frustration or inconvenience you've encountered during your time with us. Your feedback is incredibly important to us, and we're committed to resolving this matter promptly. An account specialist will be reaching out.
Reviewed March 21, 2024
The program has been helpful and beneficial to me and my family. As long as I keep up on my payments to my dedicated account they negotiate your debt pretty quick. I'm happy with how things are proceeding and hope things continually progress. Everyone that I've had dealt with has been helpful and courteous, their Q&A answers most, if not all of your questions. The help they provide is a service that will help you but it's not an overnight process, you need to read and understand all that's involved and you will see it's worth the effort.
Hi Michael, thank you for taking the time to share your experience with us! We're thrilled to hear that our program has been helpful and beneficial to you and your family. Maintaining payments to your dedicated account is indeed crucial for the negotiation process, and we're pleased to hear that you've found our team efficient in handling your debt negotiations. Keep up the great work!
Reviewed March 21, 2024
It was easy to talk to Freedom Debt Relief and get the information. They were very helpful to me and always up to date. If they needed me, they would email me. The only problem I had was I'm 85 years old and I had to figure out how to send emails. But I finally worked my way through it. I'm happy I called them. They're the best people to call. They will treat you right.
Hi Marjorie, thank you so much for sharing your experience with us! We're delighted to hear that our team provided you with the support and information you needed. Your kind words mean a lot to us. Should you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help every step of the way.
Reviewed March 21, 2024
I found FDR while browsing for Debt relief programs. After reviewing the reviews and talking to a representative who was very helpful in explaining all the details, I decided to enroll in the program. I was thrilled that within sixty days, FDR had already attained two settlements to resolve those debts. The representatives thoroughly explained all the steps and processes that my plan would go through and my responsibilities to stay on plan. I am now confident that I may make the right choice and will be free of my debt way before I can pay it off on my own. Thank you, FDR!
Hi Leonard, thank you immensely for taking the time to share your experience with us! We're thrilled to hear that our program has already made such a positive impact on your journey to financial freedom. Our team takes great pride in providing clear explanations and guidance throughout the process, and it's wonderful to hear that our representatives have been able to assist you effectively.
Reviewed March 21, 2024
Updated on 06/09/2024: I was so scared in the beginning stages that I called them in tears to possibly cancel but I talked to a great customer service representative that helped calm me and reassured me that my fears were normal. I had a great history of paying my credit cards on time but the total monthly payments were staggering. Stopping payments was scary to say the least. After a few months my first settlement came through and I was excited beyond belief. FDR was able to negotiate a settlement which saved me $2000 on that one credit card alone. I have no idea how they do this but I realized in that moment their team was actually working for me to help settle this debt. Quite a few more to go but I can relax knowing they are helping me save a lot of money. I don’t want to retire with debt. FDR is helping me obtain that goal. Freedom Debt Relief is amazing.
Original Review: Freedom from stress, freedom from burden, freedom from paying creditors monthly and coming to realize I wasn’t getting anywhere regardless of paying on time and more than the minimum payment. The most difficult part was stepping away from my normal and allowing others to help. It was terrifying in that respect but their Customer Service is awesome and the Dashboard is amazing! I called one morning in tears as I was feeling overwhelmed but the attention I received was so reassuring I went through the rest of the day smiling and with dry eyes!
Hi Sharon, thank you so much for sharing your journey with us. Your words truly resonate with the core mission of Freedom Debt Relief-to provide not just financial solutions, but genuine peace of mind and relief from the burdens of debt. Stepping away from the familiar can indeed be scary, but we're thrilled that you found comfort and support in our customer service team. Your experience is a testament to their dedication. Thank you for choosing us!
Reviewed March 21, 2024
Thank you so much for helping me with my debt. Because of your help I will be able to take a deep breath and relax some. Everyone that I’ve talked to has been so helpful and kind. I can’t express how grateful I am for all the help and support. Thank you again.
Hi Jamie, thank you for your heartfelt words! We're so glad to have been able to assist you on your journey to financial freedom. It means the world to us to know that our efforts have helped alleviate some of the stress you've been experiencing.
Reviewed March 21, 2024
Everyone is so nice and helpful when I have a question. Thank you for helping me when I don't understand what to do! You are very kind about the situation I was in. I am so glad I called and someone was able to help me see the light at the end of the tunnel! Thank you!!!
Hi Cindy, thank you for your kind words! We're delighted to hear that our team has been able to provide you with the assistance and support you needed during this challenging time.
Reviewed March 21, 2024
I am happy and feel like a weight has been taken off my shoulders since I decided to utilize the Freedom Debt Relief program. I have had all positive interactions with all who I have spoken with. The program seems to meet the expectations that were given to me. I'm adding deposits so that I can graduate earlier than planned.
Hi Barbara, thank you for sharing your experience with us! We're thrilled to hear that you're feeling lighter and more optimistic since joining our program. It's wonderful to know that our team has provided you with positive interactions and that the program is meeting your expectations.
Reviewed March 21, 2024
I am at the beginning of my journey with Freedom Debt Relief and feel good about my progress so far. Additionally, I am pleased with the program and the amount of my first settlement as well as the short time-frame that it took the specialists to negotiate on my behalf. I am looking forward to successfully completing the program, learning to manage money better and being debt free.
Thank you for sharing your thoughts with us, Karen! We're thrilled to hear that you're feeling positive about your journey with Freedom Debt Relief and that you're already seeing progress. It's great to know that you're pleased with the program and the results of your first settlement.
Reviewed March 20, 2024
I don't think I can give honest answer and opinion with this program! Ask me again after 36 months... I didn't like the answer of your agent when I inquire to add other balance of $1900 and was told to pay full amount. What happen to negotiating team agreeing to pay full amount $19.00 a month for 48 months, do the math!
Hi Ernie, thank you for bringing this to our attention. Our goal is to ensure that negotiate your accounts at a reduced amount, and also work with yor monthly deposit to be able to settle more than one account at a time. An account specialist will be reaching out to address your concerns.
Reviewed March 20, 2024
They consolidated some credit cards I had. The rep that I dealt with gave me options. He told me what the payment plan was gonna be and I agreed with it for how long. At first, it was taking so long for me to start seeing any improvement. But I now start seeing a little improvement.
Hi Marilyn, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 20, 2024
They give us all the information that I need to make sure everything is correct. We need to follow all the steps to complete and finishing this program. Excellent, very kind, all the people I was talking and they send us to email and also we have the website to help us to understand what we have to do.
Hi Obed, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed March 20, 2024
Great Debt Program!! Simple to understand and achieve. Representative explained everything correctly and understandable to me. Showed me and gave me examples of his experience in a debt consolidation program. Gave him my accounts and he showed me what my payment was going to be quickly. I am going to save a lot of money doing this debt consolidation program.
Hi Eduardo, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 20, 2024
I do not feel it should be me that is doing all the work and still taking calls from my creditors. The money I am paying monthly should assist with this and I should not be responsible to log in and give a detail of every conversation I have with a creditor.
Hi Donald, we are sorry to hear that you feel this way. Creditors calls can be frustrating and overwhelming, this is all a normal part of the process. An account specialist will be reaching out to address your concerns.
Reviewed March 20, 2024
Thank you very much for all your support in getting my 1st settlement for 55% and 0 interest rate. You are awesome!!! I hope to get my other creditors settlement very soon. You are doing an excellent job and very communicative about the program. I also have been passing the word down to a lot of people and they had call me back telling me you helped them as well, I am very happy about it. Thank you very much in advance for that too.
Hi Herbert, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!
Reviewed March 19, 2024
If any of my friends needed help, I will send them your way. They help me out a lot so I will recommend them to any of my friends. If they should need help as of right now I’m good and I believe all my friends will be good too.
Hi Michael, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed March 19, 2024
I recommend FDR, I was reluctant at first. But FDR assured me that everything would be great. So far so good. I am looking forward to the continuing process of getting my debt paid completely off and staying debt free. Everyone is so helpful and FDR always direct you in the right direction. Keep up the good works FDR.
Hi Doris, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed March 19, 2024
FDR was a lifesaver for me after losing my husband of 56 years in 2023. I was bogged down in medical bills and had to max out my credit cards for trying to stay afloat. Creditors were constantly hounding me for payments that I just didn't have the extra money to pay.
Hi Mary, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 19, 2024
My account started off as Rachel **. I worked under Rachel **. I have my social security card and Medicare under Rachel **. So I had a bit of trouble trying to get my bank to pay Freedom Debt Relief under Maria **. I had help getting that done?? I’m always calling the customer number often asking questions. I have always have had my questions answered.
Hi Maria, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed March 19, 2024
They explained everything very well. If I need help I can always talk to someone. They make sure you understand. Very nice people. I would tell my friends about this company. Every thing is working so far. They already made a offer to one of my loan I had and couldn't pay .This was a big help for me. I am very happy so far. Thanks.
Hi Tracy, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 19, 2024
Ever since I have signed up for the program, I have been kept updated on the process of my settlements. The program explains how to talk to the collectors and what you could expect from them. The program is easy to get started on and the people who help to explain the process of the program are very helpful and understanding of your situation.
Hi Michael, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed March 19, 2024
Everyone I’ve dealt with has been super professional. I get timely updates with settlements. Relieved a lot of stress. I like I can look my account up on my mobile app. I can change payment amounts to more than what I’m enrolled in. I like fact I’m notified of any changes on account and negation between creditors.
Hi Twila, we know how stressful debt can be so we are so thankful that we were able to be there for you - thank you for choosing us!
Reviewed March 18, 2024
BW
Hi Becky, we are happy to hear that we have been able to relieve some of the stress you were experiencing due to your debt. We hope that you can use this time to focus on your health. Thank you for choosing us!
Reviewed March 18, 2024
Since I have started the program back in 2022, the process has been super easy. A phone call to set up the program and a phone call I believe 60-90 days in. After that I make my payments and when they have settled with a creditor I get a text message to confirm and that’s that! A step closer to debt freedom and a better credit score.
Hi Brandon, we appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.
Reviewed March 18, 2024
I realize I have a lot of credit card details. I just wish I could afford to make larger deposits. With the current administration it is impossible to get ahead. Interest rates are off the charts. With any luck, my situation, and most of the United States, will get better after the upcoming election.
Hi Thomas, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed March 18, 2024
We are a former employer for a client of FDR. They continue calling us knowing full well this employee has not been working for us for 3 years. They continue to badger us, and when they call, and they are impatient and quite rude. This sort of unprofessionalism is unacceptable, especially when we are not the ones owing money. I understand your employees are trained to be forceful, but what does this attitude gain with a former employer? Also, why do they continue to contact us when they are aware this person no longer works for us? We will be reporting this company to the Better Business Bureau if this harassment continues.
Dale, thank you for bringing this to our attention. This is the first we have ever heard of anything like this and will be escalating this information to the appropriate department.
Reviewed March 18, 2024
Because ya’ll are very helpful and I could ask any questions and I get help right away without any problem. Payment are very reasonable. And ya’ll staff are always there to help me out when I call to ask any questions I get response right away. I don’t have to worry about anything anymore because I will get help right away
Hi Ada, we appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.
Reviewed March 18, 2024
Everyone is very professional and helpful especially the gentleman that help me to get the program started. I was able to understand everything that was explained to me. I’m hoping to get great results with this program. I like the part how the keep you posted by email and the dashboard. I would definitely recommend it to a friend. Also if I have a question they always respond right away. I’m so glad I made this decision to reach out to Freedom.
Hi Maria, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed March 18, 2024
I am not satisfied with this program (FDR). I did not know or understand that the fees were this much or I would have found another way to solve this problem. I went to tell someone about this program and in the middle of telling them I stopped because I did not like how they charged me these fees. The point of me getting help is to save me as much as you can and not charge me like that. If I come with an example $6,000 in debt and I do not pay on it per instructed & it goes up to $8,000. Then you settled for $4,500 & now you are charging me $1,500 in fees. Now tell me where that makes sense? The fee should be under $500 if that, because you are charging a fee per account I give you. All I can say is NEVER again.
Hi Teresa, we are sorry to hear about your dissatisfaction with out program. Our fees are determined by a set percentage, which is presented to our clients upon enrollment. Because it is a set fee, we include these fees into your estimated program cost, our focus is overall saving. An account specialist will be reaching out to address your concerns.
Reviewed March 18, 2024
Everyone has been so helpful and friendly. There was no judgement only help. I had everything explained in great detail. There was support and understanding on every call I have made. Every person has been very supportive. I feel that this was the best decision to avoid bankruptcy and the long term efforts of that.
Hi Tammie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed March 18, 2024
I just started with them going on 3 weeks and I must say they have been doing their job when it comes to handling your debt and you can see where they have talked to your collectors and credit goes up right away. So far so good. I’m impressed. Thank you.
Hi Derek, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed March 18, 2024
So far I’ve been really pleased with Freedom Debt Relief. They are very professional. They’ve been in the game a long time. They know how to work your debt collectors to negotiate low prices for you and I can’t wait to continue working with these people, I’ve only done two deposit so far so I’m just now getting started, but I can’t wait to complete the task within two years and getting my life back under control and I couldn’t have picked a better company. I believe to help me along the way.
Hi Micah, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed March 18, 2024
I was contacted by this company to help me get out of debt with my credit card debt. So, I agreed for them to do that. They came up with a monthly amount which is taken out of my checking account every month. So, I don't worry about monthly payments to the credit card companies.
Hi Norma, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Reviewed March 17, 2024
I gave FDR my husband's credit card and they've reduced the debt on them, which has been a huge help. They've done a great job so far and I'm down to just a couple of cards now.
Hi Dawn, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 17, 2024
From the 1st moment I contacted Freedom Debt Relief I knew that I had made a good decision. On my first encounter, I was met with compassion, courtesy and professionalism. My agent was very knowledgeable and friendly and was able to set my mind at ease that everything was going to be okay. I am really glad I chose Freedom Debt Relief to work through my financial issues and on to a debt free future.
Hi Cynthia, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed March 17, 2024
Was very happy with the service. The person I talked to was informative on how this would work and walked me through the process. I would recommend this for anyone that needs help getting back on their feet financially. Looking forward to getting out of debt. This was the best move for me as the credit card companies would not work with me.
Hi Vincent, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed March 16, 2024
I have been nothing but impressed by this company. They are on top of things and even trying to help me out with trying to figure out a solution to make it quicker. I am so happy I chose Freedom Debt Relief to help me solve my debt issues. I can now relax and enjoy life a little better without struggling day to day trying to pay everything so it doesn't go against my credit report.
Hi Christie, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed March 16, 2024
If I were to describe my experience, I’d say it’s a good one. My reasoning for this is because I believe that all of my needs are taken care of, and the process was pretty easy if I am to be honest. All in all I have not ran into any problems as of yet so I’d say that I am satisfied, for now at least. You never what might happen in the future.
Hi Dulce, we appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.
Reviewed March 16, 2024
Freedom Debt Relief is a wonderful company that is helping me get out of debt. I would definitely recommend them to friends and family. I am excited to be free from debt. I really appreciate how everything is laid out for me on the website. I know exactly what is happening at all times.
Leslie, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!
Reviewed March 16, 2024
Simple and worth it. They make the process easy to understand and help you take the stress off that you're carrying. Stick with it and the time goes fast and your bills will be taken care of and they are in the best hands!! They will let you know step by step to make the process smooth.
Hi Reese, thank you for sharing such positive feedback with us! We are happy to hear that you feel comfortable and supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
Reviewed March 16, 2024
Very pleased with the ease of the process. All details are carefully handled for me. Would highly recommend Freedom Debt Relief to anyone needing professional debt planning. The plan itself eases my monthly burden by lessening my cash flow concerning number of payouts per month into a single pmt. This is truly a stress relief factor.
Hi Leo, we know how stressful debt can be so we are so thankful that we were able to be there for you - thank you for choosing us!
Reviewed March 16, 2024
Excellent customer service. Santos was the best. I felt comfortable and secure when going through the process. Getting rid of credit cards is never an easy decision, as you never know what life throws at us; so customer service is highly important to me when making decisions like so. Thank you Freedom Debt Relief!
Hi Daniel, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed March 16, 2024
Great service and communication, I am very pleased with the way the consolidation was established. I am would recommend to a friend and family. I’ve spoken to creditors. It will be possible to pay off my debt through Freedom Debt Relief program. I am currently looking forward to working with freedom debt relief and paying off my debt. Thank you for your service.
Hi Jose, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 16, 2024
I've had nothing but an amazing experience with Freedom Debt. If I have questions, they answer. However, when I tried to log in, it told me I couldn't remember my password. But I swear it was this.
Hi Hilaree, thank you for sharing your experience with us! An account specialist will be reaching out to address your concerns.
Reviewed March 16, 2024
Freedom Debt relief was able to consolidate all my bills into one, so I have one monthly bill and I pay every two weeks. And I'm halfway done. If there were 30 credit cards in there, I have three left. When they make a settlement, they email me and I go online right away then I approve it. Their website is great and the payment plan works 100% for me. Their service is worth it and it's great.
Hi Kelly, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed March 16, 2024
My experience with Antwon was very informative and helpful, he was patient and answered my questions to where I had a full understanding, as to how the program worked and as to how they could help me. The program has taken a great burden off my shoulders, and relieved a lot of stress as to my financial future. I would highly recommend this program to my friends and family. Thank you.
Hi Flora, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed March 15, 2024
I’ve been completely thrilled with Freedom Debt Relief’s ability in negotiating with my creditors and reducing my obligations to nearly half of what I owe. FDR will help me to become debt free. The process has been very affordable for me and I can see real progress through the Customer dashboard where I can review the negotiated settlements and choose to accept them.
Hi William, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed March 15, 2024
It's moving along slowly but thanks. Seem to be going good. The only scary part is not paying the bills. No one has tried to contact me regarding the past due payments. My interest is and when Freedom relief will notify them. When I spoke to the woman in the beginning I didn't get the feeling that I had to wait until I had a lot of money in my account. I thought that they would be notified right away and then they would work with you for getting payments. If I had known that in the beginning I think I would have kept the two smaller bills and paid them off myself and then just consolidated the three larger bills.
Hi Carolann, thank you for your feedback. We hope that your overall savings make the difference. We encourage you to contact our customer service team to discuss your progress!
Reviewed March 15, 2024
Taking too long and feel like charging too much, need to be upfront about the price that is charged for each debt that is reduced, by the time your charges are added the rate that is reduced is not what is showed. Also when started have to give account numbers, then when you call later you want number again because you say company cannot find.
Hi Sally, thank you for sharing your concerns with us. Our fee is a set percentage. We apply that percentage to the enrolled balance of each account that we settle. We understand that it can be frustrating to provide additional information about your accounts after you've started the program, but unfortunately credit reports do not have all of the information we need. We are a team, and in order to get the best results, we need your help. An account specialist will be reaching out to address any other concerns you may have.
Reviewed March 15, 2024
Very knowledgeable on the process and answered every question I had. Everyone I talked to was very passionate about their jobs and takes them very seriously. I would highly recommend giving Freedom Debt Relief a try before you do anything else. They have a bunch of different options depending on your needs from a debt consolidation loan to their negotiation with creditors.
Hi Nicholas, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed March 15, 2024
Freedom comes at a price, and with Freedom Debt Relief, that price is golden! They fully explained all their services and how they could help me get relief from the stress of debt that has been hanging over my head. Today's world is out of control with high prices and high interest rates, and with FDR on my side, there IS a light at the end of the tunnel!
Hi Joanne, we know how stressful debt can be so we are so thankful that we were able to be there for you - thank you for choosing us!
Reviewed March 14, 2024
Agent was very helpful. She covered all of the info needed to decide and when I called with a question the office agent was also very helpful and they both were very supportive.. Really love FDR and all of the knowledge to do this. Lots of emails that are also informative, even small videos. I am hoping this will all come together for us. Thanks for your professional handling..
Hi Patricia! We are glad to hear that the program has been beneficial for you in managing and reducing your debt! It's wonderful that you've had a positive experience and that the program's emails are something you look forward to.
Reviewed March 14, 2024
Autumn was and is so incredibly professional and helpful, she gave me ease throughout the entire process. She was also available at all times, including a Saturday which was essential for me at the time. She walked me through the entire process and answered every question I had thoroughly. The entire program makes sense and I'm looking forward to getting rid of this debt.
Hi Elimu, thank you for this review! We can't wait to see you get there - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.
Reviewed March 14, 2024
I've only been signed up for a couple weeks but everything has gone smoothly at this point. I felt very intimidated at first but Freedom has guided me well and provided an abundance of informatiion to me that explains the program and process. I'm very nervous about not paying on the bills in my program but I intend to follow the direction I've been given.
Reviewed March 14, 2024
I have been very satisfied with the result that Freedom Debt Relief has gotten thus far. They have worked really well with my creditors and gotten good results. It is changing my credit score for the better. I would recommend anyone who is struggling with debt to give them a try. Let them do the hard work for you.
Hi Annette, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed March 14, 2024
I can not get in touch with any person. They Jackson gave me a direct number, but he never answer. I’m beginning to think this is a scam. All I get on dashboard is to make my deposit. Please have someone contact me. My deposit is not scheduled until March 21 st.
Hi Rachel, thank you for bringing this to our attention. Our customer service team is available 7 days a week. An account specialist will be reaching out to address your questions.

Reviewed March 14, 2024
So far I’m pleased. I’ve only been a member for less than a year. The representatives are very helpful and knowledgeable and friendly. I needed help and they were there. I let myself get into serious trouble and they are helping me. I did some research and found that Freedom Debt Relief had good reviews so I chose them. Can’t think of anything else to say so I guess I’ll just say thank you.
Hi Kim, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed March 14, 2024
Just trying to get out of Debt from very high credit card debt and interest rates for the first time in a very long time. Thank you for your help. Together I may reach my goals in a shorter time and am back in my budget and now I am able to fulfill my obligation.
Hi Michael, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed March 14, 2024
I will recommend this program to anyone who needs assistance. The staff works very hard on my behalf. I enrolled a few months ago and I on my way to settle with my creditors. This program has helped me to not stress over my financial situation so my advice to my friends is to make the call. Talk with one of the staff members to see if this program will work for you.
Hi Enoch, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 14, 2024
Freedom debt relief does help to eliminate debt but it takes way too long. If there is over 500 dollars in dedicated account they should be working on next debt instead of waiting if all payment are made to creditors and there is still money left you should negotiate next debt.
Hi Sherry, thank you for bringing this to our attention. We understand the program can start off a little slow but, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.
Reviewed March 14, 2024
If you need help in acquiring a peace of mind and help in putting your debt in workable order Freedom Debt Relief is the place to call. The staff of people are the ones you can put your trust in. Our rep David ** is just a phone call away in guidance and information whenever needed.
Thank you so much for this wonderful review, Diane, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed March 14, 2024
Process has been very easy. Once you get past all the phone calls from creditors it's very easy. Everyone was so helpful thru that process and was always there to answer any question and to lend support. Would recommend to anyone. Everyone was very easy to deal with and kept you in the loop with every decision. Final decision on accounts was yours. You have the control on how things happen.
Hi Debra, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 13, 2024
When I got into some credit card debt I reached out to FDR. They have been instrumental in getting me relief from my debt. I would recommend them to anyone who needs help with debt relief. They are professional and always answer any questions I may have. Although it will take some time their negotiation practices.
Hi Don, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!
Reviewed March 13, 2024
Right from the start the staff has been very open and forthright with how the program works. Payments have been made and 5 of my accounts are already in settlement. Settlement offers have been made with regard to how much I am paying into the program and it is going extremely well at this time. I am very pleased with the program.
Hi Richard, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 13, 2024
These people have been more financial educators than the school system and what banks don’t want you to know. Consistently communicating with FDR has made understanding the scope of money much easier. In addition to managing money, credit cards, and any other forms of debt, FDR has been there to explain the legal side of things as well.
Hi Khandokar, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 13, 2024
My questions have always been answered. FDR contacted an attorney when I needed one. The issue was resolved quickly. I would recommend them to anyone. I am very satisfied with the progress so far. The people I have spoken to have always been kind, helpful and made me feel at ease.
Hi Avanell, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 13, 2024
This was a long process, (took two years) but the payments were affordable (lowered my deby more than 60%), stop the annoying calls, customer service always superb and now out from under that debt. To God be the Glory for Freedom Debt Relief. I am free and free indeed!! I have recommended Freedom Debt Relief to many in need.
Hi Darla, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Reviewed March 13, 2024
You guys are wonderful. You have wonderful communication with your customers. You have wonderful training videos to help us learn. You use text messaging to keep us in the know about settlements. All in all, a great experience. What I like the best is the non-pressure of your staff. Very pleasing to experience this level of professionalism.
Hi Randall, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 13, 2024
Everything that was discussed is going just as it was explained. I have received the projected settlements in the time frame that were projected, so I have became more confident in the total process. I would recommend to anyone who accumulated debt and wants to save money while getting out of debt. So far it’s a 10 out of 10 star to me!
Jody, this is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed March 13, 2024
They said they will pay my debt and I wouldn't need to worry. They didn't tell me many debts would charge off or assign my debt to collectors resulting in many collection calls. I was told my score would drop but not hit bottom. I am upset but regardless, my bills are being paid. Not as well as I would have done, but sometimes things don't work as well as thought.
Hi Bradley, we are sorry to hear that you are disappointed with our service. We understand the frustration that can come with unexpected outcomes in the debt settlement process. We strive to be transparent about potential outcomes, including the possibility of accounts being charged off or assigned to collectors. An account specialist will be reaching out to address your concerns.
Reviewed March 13, 2024
Glad to see them helping me out with debt. Everything is going well and love to hear negotiation going well. Anything to help me out with be greatly appreciated. Learning how to debt free. I will let families and friends know about this program and tell them how easy it is to be in it. Thanks for all you doing to help me out with out rage debit collection and for helping with interest with them.
Thank you so much for this wonderful review Carlton, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed March 13, 2024
FDR has done what they said they were going to do. My only complaint is that a loan servicing company reached out to me through FDR and got my hopes up to speed up the relief process, ‘fully understanding’ my credit situation to turn me down because of bad credit. I chose a debt relief process because I don’t have time to commit to this and this wasted my time.
Thank you for your feedback, Christina. We are glad our deb relief program met your needs. Please let us know how we can continue to support you.
Reviewed March 13, 2024
I am very satisfied with the service and not having to worry about these creditors and bills as a great relief. I can now focus on moving on financially and having better meals because I'm a diabetic and I require certain things to eat and now I can afford them all right.
James, thank you so much for choosing us. We couldn't be happier for you and your new journey to becoming debt free! Keep up the great work, we appreciate you!
Reviewed March 13, 2024
Yes I would recommend Freedom Debt and I have. The program makes it easy to get back on track with your finances and you're able to breathe. They are extremely knowledgeable and very helpful with all of your creditors. The program is structured to fit your needs. If you can’t make a payment, they will work with you and keep you on track to your goal.
Hi Juanita, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 13, 2024
People are very detailed and keep you informed on your accounts when it comes to each settlement. I pass along the name and website whenever a friend asks for help. It's no surprise that that they stand for freedom of debt. I do enjoy how they will send text alerts to show what progress is made and ask for your approval on every settlement before they agree to anything.
Hi Brandon, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed March 12, 2024
Yes I would recommend a friend. People in world say you don’t want to join a debt consolidation program because they charge you but I say so what. I have had the best experience. The best customer service ever and everyone you talk to is very patient and very much so wants to help you get out of debt so I say thank you Freedom.
Hi Charmaine, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 12, 2024
Clark that I recommend this program for help for people and friends who are going through this payment situation. I recommend it. FREEDOM is very good for help. All its staff very prepared and professional. Any question is very friendly. Your staff. I recommend it. I no longer suffer thinking how to pay so much money month by month. I recommend it.
Hi Rafael, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed March 12, 2024
After struggling with interest rates climbing to where we were falling deeper in debt with rising payment amounts (even doubling/tripling up on payment amount we sent in monthly). Choosing Freedom Debt Relief was the right choice. From our first conversation with William ** to now the process has worked to reduce our debt and to have an at ease feeling seeing the debt continue to be reduced.
Hi James, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed March 12, 2024
We were very skeptical about even doing a debt consolidation. However, the interest rates were drowning us and we didn't seem to have a better option. We wanted to pay our creditors, but couldn't afford to continue to pay the sky-rocketing interest that was continuing to rise on each account. Once that decision was made, the selection of finding just the right, reputable, honest, and professional Company seemed overwhelming. After several weeks of research we found Freedom and we have been extremely pleased so far, in our first year. Great communication. They have kept us informed throughout the process and on track with the progress as it is being made. Very satisfied!
Hi Richard, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 12, 2024
Very good experience. Noele was very good and she was wonderful and patient. She explained the program in great detail and I was told how the program works so that I was able to know this is the program I want to go with to help me with my debt. I am so glad you are going to help me
Hi Phyllis, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed March 12, 2024
Everything has been great so far. Everyone I have talked to has been very nice and has answered all my questions. I have been with you for 6 mos and so far I have two accounts already in process and one of those will be paid off by the end of the month. Thank you.
Hi Carolyn, congratulations on your first 2 settlements! We cannot wait to see your next settlement! Keep up the great work!
Reviewed March 12, 2024
I was hoping to receive settlement offers more quickly as I am struggling with my financial situation. I knew that my credit score was going to take a hit, but the sudden drop from 600+ to low 400 was very shocking and concerning for me. I am worried about how this will impact my ability to get loans or credit in the future and I am hoping to find a solution soon.
Hi Massey, we are sorry to hear that you're in this situation because of the way our program works. Our first priority in this program is to reduce and resolve your debt to strengthen your financial footing. While the end result is worth it, you’ll still face challenges, such as a credit score decrease during your first few months. But there’s good news—over the course of the program, your score should recover and even rise higher than it was before. In order to accelerate your program, we suggest you add more funds so that we can continue making settlements a bit faster.
Reviewed March 12, 2024
I like that the bills are being paid off but I would like the negotiation to be quicker especially when I am receiving calls from creditors. I had one creditor who wanted to settle but no one from FDR would contact them until it was their time.
Hi Ann, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed March 12, 2024
This is my second time going through the Freedom Debt program. They helped me eliminate my debt in a timely manner. And they've included me every step of the way. This program is both helpful and creates a better sense of what and how you will see and experience in how to not repeat debt again.
Hi Zanaida, we are honored to establish a lasting relationship with you. Hearing that you trusted us again to help you reach your goal of becoming debt-free is a true complement. Thank you for trusting us!
Reviewed March 11, 2024
I have been with them for a little over 13 months now. Of course my credit crashed, as to be expected. I had 4 cards on file with them to get settled, they got one down on their own which took them about 4-5 months, mind you they never started working on the others or reaching out to the creditors to tell them that "Hey we're working on this on behalf of x". So after that was finally paid off they started to work on my other card, again one at a time. Another 4 months later I get another settlement with offer and accept that.
I was able to take matters into my own hand and went to a creditor directly when I got my PTO paid out. I was able to settle a card on my own and made them delete that card off the debts. So now I only have two cards left. Well one card I am getting sued on 'cause they never reached out to them. And the other I got my bonus from work.. which is enough to pay off the card that they've settled, but they won't let me pay it off early. They said I need to give them 10k to cover both cards that are left on my debt accounts. One card is worth 3.4k and the other card that I am being sued on is about 7k and some change. My thing is.. Why won't you let me pay off the card that has already been settled? It's going to take me 18 months to pay off the 3.4k card when I can literally pay it now.. Make it make sense.
Hi Tyler, we are sorry to hear that you are unhappy with our process. An account specialist will be reaching out to you to address your options. This is your program and our goal is to present you with your options and advise you accordingly.
Reviewed March 11, 2024
My experience with this service was a excellent thing to do getting all my debt taking care of. The program was a good choice. If I had to do it again I will use them.. Thank you so very much.. I will give the company name to my friends and family members...
Hi Darlinda, thank you for trusting us with your loved ones. We are happy to have provided you with a plan that works for you!
Reviewed March 11, 2024
THANK YOU.
Hi Tresa, we are happy to hear that you found our dashboard helpful! We work very hard to ensure our clients feel ready and informed, to make their journey more impactful!
Reviewed March 11, 2024
I highly recommend FDR, my experience has been wonderful. The staff are quite knowledgeable and very helpful. I look forward to being debt-free soon. I love the easy access to my account online and text messages when accounts are negotiated, closed etc. expecting my credit score to increase soon as accounts are negotiated.
Hi Tina, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed March 11, 2024
So far everything seems fine. I haven't really been a part of the program long enough to rate it. I'm hoping this will help with my current money situation. It's been very difficult for me to pay my bills every month, so that's why I chose to try this program.
Gretchen, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed March 11, 2024
The expedited process really was as fast as they say. Representatives very supportive, and the dashboard always provides great updates. Only thing that needs clarity is when debts are truly settled because they just said they are completed but stay in process. So it gets confusing to identify if it is truly complete.
Hi Steven, thank you for your feedback. An account specialist will be reaching out to address your questions.
Reviewed March 11, 2024
I have been struggling with my debt for years and finally found FDR and they are helping me get it all settled with a much less amount than I would have had to pay and not having to worry about it on my end as long as I keep automatic payments.
Hi Robert, it is great to hear that we have been able to make this process convenient for you. Keep up the great work and stick to your plan, we will take care of the rest!
Reviewed March 11, 2024
This program is excellent! I have been treated like a valued customer and my debts are getting resolved! I am satisfied with my care! People are friendly and knowledgeable and caring. I have seen it help other people I know who recommended this program to me. Thanks Freedom Debt Relief!
Hi Melanie, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 10, 2024
I requested to have service canceled and my initial deposit refunded. I have yet to get a response. Please contact me asap to resolve this matter. I am not happy with service I have been provided. What I was told would be provided is the opposite of the service I have received.
Hi James, thank you for bringing this to our attention. We are sorry to see you go, but understand your frustrations. An account specialist will be reaching out to address your request.
Reviewed March 10, 2024
This company is very good if you have debts on credit cards. People need to call them. I’m very happy with this service. People put all credit cards in one payment and they get rid of all the money they owe. I’m happy and I recommend them so don’t hesitate call.
Hi Eddy, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed March 10, 2024
Works for me and so far so good. I haven’t had to call because they are very informative. If I need anything I can call customer service and get whatever I need and they are very good to deal with. I haven’t had to call for any information. I would recommend this service.
Hi Deanna, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed March 10, 2024
They help me get my credit cards debt under control. I am on target to be debt free by the end of this year 2024. They help me with a plan I could afford. The people I talk to were very helpful and friendly. I could not got this far if it was not for their help.
Hi Carolyn, we hope to help you achieve your goal! Keep p the great work and thank you for choosing us!
Reviewed March 10, 2024
My only complaint is two $9.95 charges on March 7th. Why Two??? There is no explanation available. I watch my deposit dwindle before any bill is paid. I am looking for clear cut understanding of where my money is going. Fees are part of the process but $30. Worth of fees before anything is paid. Sad.
Hi Julie, we are concerned to hear that you feel uncomfortable with the distribution of your funds. We pride ourselves in being transparent. An account specialist will be reaching out to address your questions.
Reviewed March 9, 2024
When I first connected with Freedom Debt Relief, I felt that good things would come my way. Given my mental health issues in dealing with strong stress, I certainly appreciate FDR's agents standing by me while I try to get things done so they can do their job, and giving me the confidence that as we work together, what I need will happen!
Hi David, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed March 9, 2024
All of my experiences with FDR have been terrific, professional and easy. I have needed to change my withdrawal date and it was done easily. They got me a law firm at no extra charge when I received a summons and it was all at no extra cost and taken care of quickly.
Hi David, it is great to hear that we have been able to assist you with your requests and challenges! Thank you for choosing us!
Reviewed March 9, 2024
Everything was explained fully when I signed up. When I had a few questions. Customer service was so helpful and explained everything with a smile in her voice. Very helpful with uploading letters and making notes about the letters. Was pleasant. Did not get upset at how long she was on the phone with me.
Jackie, we are glad to hear that you had such a positive experience with our customer service! We cannot wait to share this with our team!
Reviewed March 9, 2024
Yes I love it. They got my Chase card half way paid off. They was great. They show me when I paid every month and when it will be paid off. I have one more to pay off. Hope they can get it down a little more than half. That would be great. Thank you so much.
Hi Debra, we are thrilled to hear that you're happy with our service and that your Chase card is almost halfway paid off! It's great to see that you are keeping track of your payments and the timeline for paying off your debts. We are rooting for you to get that last one paid off too! Keep up the good work, and let us know if there's anything else we can do to support you.
Reviewed March 9, 2024
I'm grateful for this program that is helping me get out of debt. Interest rates kept going up and up, and as I cut way back on using some cards and other cards not at all, the interest rates were higher than purchases. FDR is helping me win in a no-win situation.
Hi Karen, we are happy to hear that you feel comfortable with the plan we have set for you. Thank you for choosing us!
Reviewed March 9, 2024
We had a very positive experience with Freedom Financial. This company kept us informed about progress and when the they needed more information when it was needed. Pleasant and knowledgeable staff during the progress of debt reduction. They tied the last small amount into loan that is going to be easy to pay off.
Hi Linda, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed March 9, 2024
I have been very pleased so far with this company. No problems. I am trying to add a little extra money to graduate earlier. So far I am doing ok. All is good I hope. Let me ask how am I doing? Very good company so far. I have learned my lesson about debt.
Hi Denise, we are happy to hear that you have taken the initiative to complete your program faster! We are very proud to see our progress and hard work! We would be happy to discuss your progress with you in private, an account specialist will be reaching out to you soon!
Reviewed March 9, 2024
Hope my bills will be settle and get out of debt. I got sick and have been behind. I need to be debt free. I hope this will help me and I tell someone else about the program. Learn how to handle my finance. Help my family and let them know about your program.
Hi Debra, we are happy to be able to provide you with the guidance you needed! We hope you are able to focus on your health now that you have take the steps to becoming debt-free!
Reviewed March 9, 2024
Freedom Debt Relief is accurately named. It has freed me from stress and knowing that with regular payments, they are doing the difficult work of dealing with creditors on my behalf. Their fees are fair, the settlements have been significant. I would recommend them to anyone who has gotten themselves in a financial situation that has put them in over their head. Thank you, Freedom Debt Relief, for allowing me to once again, sleep at night.
Hi Jill, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. Your progress has been great, we cannot wait to see you get to the finish line!
Reviewed March 9, 2024
I was very pleased from the beginning to the end. I'm very happy and I would suggest it to anyone and I have told a lot of friends about it and they questioned you know about you lose all your cards and whatever but once you explain it to them it definitely makes great sense so it's not much else I can say about it just that I think it's a great program.
Hi Billie, we are happy to hear that we have been able to provide you with a solution that works for you! Thank you for sticking to your plan!
Reviewed March 9, 2024
I am so thankful that I made the first call to Freedom Debt Relief. It has truly brought me relief. The payments truly helped me in paying off my debt. I am so thankful to Freedom Debt Relief and those who who represent them and who have worked with me. The staff at Freedom Debt Relief has been very clear and explaining to me the policy and procedures of Freedom Debt Relief. Thank you.
Hi Susan, thank you for choosing our team to guide you through this journey. We hope to continue to meet your needs and expectations.
Reviewed March 9, 2024
I would definitely recommend FDR. Initially I was skeptical of the results and thus far they have surpassed my expectations. They are prompt with status and the resolutions of the debt submitted. Very pleased thus far. I would recommend them to anyone going through a hard time and needs assistance to make their situation better.
It is rewarding to hear such great feedback about our team, Virginia. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed March 8, 2024
I would recommend Freedom Debt Relief to all of my friends and family who are in debt. You have been terrific. I would never want to go with any other debt relief company. Your associates that work for you are extremely pleasant, kind, caring and courteous. Thank you for everything that you do..
Aurora
Aurora, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed March 8, 2024
Freedom Debt Relief is always in contact with me. I'm informed on payments for authorization and kept up to date. Whenever I have any questions there's always someone to help. Excellent customer service. I have dealt with other companies, but they failed to perform as well as Freedom Debt Relief.
Hi Patricia, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!
Reviewed March 8, 2024
I thought you would have at least contact my creditors by now so they had some idea of what was taking place. I am getting several call per day and they have no idea and are trying to get payment from me. I was just in the hospital again and they took my phone away due to call and it increasingly my blood pressure. For the amount of fees you are charging I think you need to contact my creditors and explain you have taken over. I will not be recommending you to anyone else.
Hi Kathleen, we completely understand and we are sorry to hear that these calls have affected your health. We know how overwhelming those phone calls can be but want to reassure you that for most clients, the creditor calls start to lessen as we start to get accounts into settlements. Usually around the 6 month mark is where clients really start to see progress.
An account specialist will be reaching out to address your concerns.
Reviewed March 8, 2024
It's been good with FDR so far. I like it. I pay a fixed amount monthly which they have in my dedicated account then they pay my creditors. It's much lower. They call me if they have concerns or questions. They email me too. When I started with them, my settlement was in a fast pace maybe because I was with another company before that so my debt had already matured. When I transferred to FDR, it was easier for them to have the settlements already.
Hi Mari, thank you so much for sharing your experience with us! We're thrilled to hear that you're satisfied with our services and that we've been able to provide you with a smoother debt settlement process. Your feedback is invaluable to us, and we're committed to continuing to provide you with the support and service you deserve.
Reviewed March 7, 2024
So far it’s going good. I was so stressed about the payments. Going through a lot right now. Glad there is help out there. Being single and doing everything on your own is hard but there is light at the end of the tunnel, so grateful FDR is a choice and a chance for better times.
Hi Lisa, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed March 7, 2024
Happy with the work they have done! I would like to get my payments lowered as soon as possible. No further comments at this time. Looking forward to getting my debts settled through accelerated loan company. I would definitely recommend them to friends if needed. They were a big help to me in my time of need and happy to have found them.
Anthony **
Hi Anthony, thank you for recommending us to your friends and family. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future.
Reviewed March 7, 2024
I am very pleased with the experience with FDR and so glad I did not choose BK. After the initial month, I reassessed my budget and increased my bi-weekly payments to speed up the process. After 2 months, I assessed again and increased the amount to complete the program faster. Not even a year in and I have paid off 1 account and have 5 others in structured settlement status.
Hi Crystal, amazing progress! Thank you for trusting the process and our guidance! We look forward to your graduation in the future!
Reviewed March 7, 2024
I feel that this program is reliable and will help people resolve their debt. I am in the beginning stages of having my debt resolved and am very happy and excited to be working with Freedom Debt Relief. The employees are so friendly and help you with every step of the way. The employees are also very knowledgeable about their jobs and what I need to know.
Hello Ann, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed March 7, 2024
FDR has put my mind at ease with my debt. I see it already get smaller. This program really helps! Highly recommend! Great customer service! Kind, non judgmental agents! The process was simple, easy and completed in just moments. They put you at ease about being in contact with companies and negotiate effectively; which works for your benefit. I had been through this process years ago with company and they are the best at what they do. If you find yourself in need of this type of program, Freedom Debt Relief is the best program out there.
Thank you for sharing your experience with us, Pamela. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed March 7, 2024
I'm happy that I chose Freedom, they were very good to help put my mind at ease. They understood what I was going through in my life when I told them that I lost income. They were nice on the phone also. She was so very helpful and would refer anyone to them.
Hi Lisa, we are happy to be able to provide you with peace of mind. We understand how difficult times are and we want to be here to support you every step of the way! Thank you for choosing our team!
Reviewed March 7, 2024
Since I started this program, the service has been excellent. Every person I’ve talked to they have given me all the information I needed, and they’re all supportive in helping me as I go through this scary moments!! I am very grateful that I joined the program and the customer service is excellent.
Hi Flora, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.
Reviewed March 7, 2024
When I called and talked to them, they were very kind, courteous and knowledgeable. It seemed like they laid out a plan that made a lot of sense. I've been able to change my monthly payment at different times because of financial problems and they've been very helpful. Their site is also very friendly and easy to help with and get things done. I called the dashboard number and would speak with someone about the situation and they'd help me work it out. Joining their program cut down on what I owed tremendously. I've had a couple of companies that held off and wouldn't make a settlement. But one finally did and there's one more that they're still demanding full payment. FDR works hard at getting settlements set up and works with me to get a payment I can handle monthly.
Hi Nancy, thank you so much for taking the time to review your experience! We are so happy to hear that you feel supported - that is always our goal!
Reviewed March 6, 2024
It's been a very good experience with Freedom. We did all my work over the phone and I only had to call their rep a couple of times to ask him if everything’s going okay. Also, the monthly payment was very affordable and they did everything they were supposed to do. I never got one call from a creditor in 64 months. I got one more payment and then a half a payment and I'll be done with them.
Hi Michael, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed March 6, 2024
Freedom helped me resolve four accounts in a short amount of time. I'm very pleased so far. I have a couple more accounts to get resolved. Then my credit will increase. I'm so happy for their help. It was very easy to apply for help. I was guided in every step.
Hi Donna, we are happy to hear about your smooth onboarding process! Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed March 6, 2024
Freendom Debt Relief's customer service is consistently wonderful, thorough, and transparent. They share lots of information to set you up for success, and their website is easy-to-use with tons of helpful information there as well. I feel reassured and informed every time I've call or chat with a FDR customer service rep! My only criticism is that I feel it should have been made more clear to me that I needed to switch bank accounts if I had any debt with a bank I previously used. Maybe that should be obvious, but it just didn't cross my mind. Overall though, I've had a great experience with FDR.
Hi Melissa, thank you for your feedback. We are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Reviewed March 6, 2024
I would definitely recommend a friend to do this program. This program is helping so much. I am so grateful for all the help they continue to give me. I don’t know what I would have done if I didn’t ever hear anything about this company. Actually I didn’t hear anything. I read about them.
Hi Jeannette, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.
Reviewed March 6, 2024
When I enrolled in the program I didn't know the settlement amounts to clients would be half of what you owe. I thought I would be finished in 4 years instead of 6 years maybe. At this point I'm not satisfied with the program not what was explained about the program.
Hi Roy, we are sorry to hear you are unsatisfied with your program. We would be happy to look over your account and discuss your progress with you, please be on the look out for communications from our team.
Reviewed March 6, 2024
Yes I would absolutely recommend FDR to a friend because you reduced my debt to approximately half and when I took out an ACHIEVE loan you quickly resolved almost all of my debt and let me know you are working on the remaining few creditors. It was easy to authorize a settlement when they were ready to settle with FDR and when I had questions customer service department was very helpful. When I had questions about the ACHIEVE loan they would very fast and very helpful explaining how it works.
Hi Martin, thank you so much for choosing us. We couldn't be happier for you and your new journey to becoming debt free! Keep up the great work, we appreciate you!
Reviewed March 6, 2024
I was at the point I don't know what to do until I called Freedom Debt Relief and now I am so happy of what they are doing in helping me get out of debt. I appreciate them. And I will refer people to them to help them get out of debt. They keep you informed of how your progress is doing and that's what I appreciate about you. Thank you from Pearl **.
Hi Pearl, we are happy to hear that we have been able to provide you with a light at the end of the tunnel, to help you with your debt. We appreciate your recommendations and referrals, best of luck in your journey!
Reviewed March 6, 2024
Put in for initial debt and now most of original debt is not listed. Now when I add what was originally there is now being added and my payments are now larger. Why would this not be monitored and managed properly? There needs to be more upfront honest.
Hi Scott, upon enrollment we add any accounts that you want us to take care of, from your credit report, which is how we determine your monthly deposit, from the enrolled debt. We are sorry to hear an account was missed, due to the increase in debt, changes must be made to your deposit to cater to the new debt in the estimated time frame we provided for your program, an account specialist will be reaching out to address your concerns.
Reviewed March 6, 2024
My experience with FDR has been great. They bent over backward for me, to help me out and I really appreciate it. I had a few problems that were interfering with the amount that I had to pay that was due and they let me change it till I got my finances back right again. I had to move a couple of times and put some payments behind and they did that for me. They didn't say, "If you can't pay, you lose your place and we can't help you." They were very lenient with me.
Wow! Reading your review totally made our day, Roy! Thank you so much for taking the time to share your experience and for trusting us to support you! Keep up the great work!
Reviewed March 5, 2024
Everyone I have dealt with have been so wonderful. So easy to work with. In this journey to eliminate debt, Freedom Debt Relief is the perfect choice and partner to work with. Agents are easily reachable and take the time to answer questions. This process has been easy and seamless.
Thank you so much for this wonderful review, Jennifer, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed March 5, 2024
I want to thank everyone that has been on our team. You are true ambassadors of the company. We were informed and allowed to make an informed choice that would expedite our financial plan. We are truly grateful for your service and nonjudgmental communication that put us at ease.
Hi Larry, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed March 5, 2024
I am happy with Freedom Debt Relief for helping me to negotiate paying all of my credit cards. I just don’t like all the fees that come with it. That’s going to take me longer to pay down my debt. I’ll just be glad when all my debts are paid.
Hi Maureen, we understand that the fees are not the most appealing part of your program, but our fees guarantee a secured settlement and service. Meaning we take care of making sure payments are sent on time, we make do our part to ensure you receive the best savings, and we negotiate as many accounts as we can with the preset budget we established during enrollment, and if a settlement is voided by your creditor we will renegotiate you account at no additional cost.
The good news is because your settlement fees are determined by a set percentage, they are already included as part of your estimated program cost, so it doesn't take longer the fees are paid along with the rest of your debt!
Reviewed March 5, 2024
We finally made the decision to do something about our debts. After talking to a friend who had also used FDR, we decided to do this. It is early in our plan, but we are very satisfied with the service we have received. Everyone has been so polite and helpful.
Hi Gail, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed March 5, 2024
This program has been a nightmare. From the high settlement fees to having to go through court hearings. If I could I would have never done this program. If they are the experts and know which creditors are more aggressive, why not settle those accounts first? This has been mentally draining.
Hi Meisha, we are sorry to hear that you feel this way because of your program. We understand how stressful legal accounts can be, which is why we have our legal team available for support. We understand that our process may not make sense at times, but we are here to walk you through this process. An account specialist will be reaching out to address the status of your account.
Reviewed March 5, 2024
Great customer service, have helped me reduce my total debt by over 20,000. Couldn't be more satisfied. I recommended my son and he joined up last September and he is extremely happy and satisfied. I would recommend you all to anyone who needed financial help. I enrolled 10 creditors, have satisfied and paid out 4 already, 3 agreements in process and only 3 to go.
Hi Donald, we are so happy to see your progress! Congrats, all of your hard work is shinning through! Thank you for allowing us the opportunity to work with your family!
Reviewed March 4, 2024
Freedom Debt Relief has already helped me so much in the short amount of time I’ve started their program. Their communication with everything has been excellent and they really take their time to ensure you are happy. I highly recommend them for anyone struggling with debt. I’m almost a year in the program and I’ve already paid off one balance and almost done with another. I promise you won’t be disappointed.
Hi Melissa, we appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.
Reviewed March 4, 2024
Best decision I have made! I went from paying well over 1k to creditors to not even half with FDR! Yes you will take a hit on your credit but it is worth the sacrifice in the long run, you get a little bit of peace if mind for sure.
Gerardo, thank you for sharing your experience. We are happy to hear that we have been able to provide you with a solution that has provided you with peace of mind. Keep up the great work!
Reviewed March 4, 2024
So far so good! They take care of business without calling me a hundred times a week like the previous folks I worked with. Thank you for all you’re doing to get me back on my feet financially. I would highly recommend your company to friends, family members and neighbors. I’ll be so glad when this is all behind me. I hope to become a better money manager in the near future.
Hi Thresha, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed March 4, 2024
I would recommend a friend who is also trying to get out of debt. The steps are all provided to you in an easy format. Throughout the process, I have been updated with emails letting me know if I need assistance with anything. Freedom is right there if you need clarification.
Hi Dolores, it's wonderful that you've had a positive experience and that the program's emails are something you look forward to.
Reviewed March 4, 2024
It was a very easy process start to finish. I would definitely work with them again. It was streamlined start to finish. I was very reluctant as I was used to paying and paying for years on same credit card. So it will be a relief just getting rid of them. Thank you thank you.
Hi Sharon, we are happy to have you on board and are excited to see your results. Thank you for sharing your process with your enrollment process, it is great to hear that your process went smoothly!
Reviewed March 4, 2024
They have not done anything so far. I just started this program. I'm hoping it works out right. They were willing to work with me since something come up and I couldn't make money minimum payment but they're working on it. Thank you. I don't know how I'm supposed to write with you when we haven't done anything yet but at least I think it shows that you can want to help you.
Hi William, welcome to your FDR program. Our team takes pride in providing our client with the support that they need. We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Great things are coming, keep up the great work!
Reviewed March 4, 2024
I was so skeptical about pursuing this. However, I finally made the call. Now, which debt relief program to choose. I got myself into this, and now I needed help. I couldn’t be happier. My representative is professional, and so helpful. Their/my “Dashboard” is an excellent tool! Thank you FDR!
Diane, we are happy to hear about your experience and that you found our resources helpful. Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for choosing Achieve to reach your financial goals.
Reviewed March 3, 2024
Was told that they would start working immediately on my behalf once my payment was received only To find out that was not true. They don’t start negotiating till you build. Up money in your account. Felt like they told me what I wanted to hear so they could get their money and I am left to deal with the creditors.
Kelly, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Usually around the 6 month mark is where clients really start to see progress. An account specialist will be reaching out to address your concerns.
Reviewed March 3, 2024
I called and simply wanted to cancel the service but the representative kept talking me into staying in the program. I was told I could cancel at any time and receive my money back. So I guess I’m in it now. I would say the representative was nice at all times.
Hi Jeanetfer, an account specialist will be reaching out to address your concerns. Thank you for bringing this to our attention.
Reviewed March 2, 2024
Matt ** is a great guy to work with. He assisted us through the entire process! I never thought that I would be able to have a solution to my credit card debts in such a fast way - without leaving the comforts of my home. All done through email and phone. Highly recommendable!
Hi Cynthia, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed March 2, 2024
I hate that I’ve put myself in this spot, but I am thankful for Freedom Debt Relief to be able to help me get back on track in such a short time. They have been supportive, kind and sensitive to my situation. They take the pressure off right from day one and are there for you through the process. It was a good feeling when my first settlement was approved!!! Looking forward to putting this behind me for good!
Hi Cindy, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed March 2, 2024
I feel comfortable knowing that they are handling my debt problem. They give me confidence that I will be able to move forward with my life when they can clear this up. They are ready to answer any questions and always are friendly and knowledgeable. And reassuring I know with them in charge, I am on the right path.
Hi Joan, thank you so much for choosing us. We couldn't be happier for you and your new journey to becoming debt free! Keep up the great work, we appreciate you!
Reviewed March 2, 2024
I hope my friends are not having the same problems with money. But if they need help I would tell them about how helpful your team is. They don’t judge, I felt so bad I was in the situation. You made me feel better and I was on the right path.
Hi Mary, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed March 1, 2024
I have submitted 2 call backs within the past two weeks and no one has called, I did submit appointments. I wanted to discuss the lenders calling me and requesting payment. I'm informing them that I'm in a hardship situation and that I will get back to them as soon as possible.
Hi Abel, we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress. An account specialist will be reaching out to address your concerns.
Reviewed March 1, 2024
I wanted to add a credit card but my request was not Answered. My Sam's Club store card needs to be added to my account. This method of communication sucks. How many times do I have to do the same thing. It should be fixed. I have reviewed and cannot find any problem
Hi Thomas, thank you for bringing this to our attention. An account specialist will be reaching out to assist you with your request.
Reviewed March 1, 2024
I am still in the early stage of the process, so I do not have much to base an assessment on. However, I do feel that I received good advise and a good plan. I feel less anxiety about my debt, knowing we are working toward resolution, however long it takes. The company communicates with me frequently, and they are helpful when I call with questions. My plan has been clearly communicated to me.
Hi Joanne, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
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