Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 16 Reviews 2635 - 2835
    Verified purchase

    Reviewed May 1, 2024

    They have been great in getting my debt under control in a timely manner and have found others to add when needed. It has been a pleasure working with them and use them again if I ever get in to this again but am going work hard not to and will tell others about their service and how well they do. They are timely in working with my creditors to resolve my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Douglas, we are delighted to hear about your positive experience with us! Thank you for sharing your journey to debt control and for your kind words about our service. We're committed to helping our clients achieve financial freedom in a timely and effective manner. Thank you for choosing us!

    Verified purchase
    Staff

    Reviewed May 1, 2024

    Very happy with the service. Always on point and diligent with finding best rates/ways to bring customers back to financial stability. Keeping informed of all steps taken with my creditors is also key for me. I rely on the FDR team to fight the big battles for me, and I follow recommendations. I am delighted to be a customer. Thank you for helping me find my way back to financial stability.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Pamela! We are thrilled to hear that you are happy with our service and that we've been able to assist you on your journey towards financial freedom. Let us know how we can continue to support you!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 30, 2024

    I truly appreciate FDR. The Customer service has been 5 star. Very helpful and informative through the whole process. This program has made me feel so relieved and confident. A lot of stress has been lifted off my shoulder. My confidence has been reassured. I Still have a little ways to go but I'm confident in this. I would truly recommend. Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joanne, thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a 5-star experience with our customer service team and that our program has brought you relief and confidence. It's wonderful to know that we've been able to lift some stress off your shoulders. We're here to continue supporting you every step of the way until you reach your financial goals.

    Verified purchase

    Reviewed April 30, 2024

    I realized from the start that this process would take time so patience is definitely needed, but FDR works constantly in the background and results are made in time. These days it's all about instant results but then the debt did not just instantly appear out of thin air either. They have been there the whole time to answer my questions and do the work needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terry, thank you for sharing your experience with us! We understand that managing debt takes time and patience, and we appreciate your trust in our process. Our team is committed to working diligently behind the scenes to achieve results over time. We're here to answer your questions and provide the support you need throughout this journey, please do not hesitate to reach out to us.

    Verified purchase

    Reviewed April 30, 2024

    I have put all my trust in you to make sure everyone is aware of your program. But I got sued. Not happy about that. My debt was not that bad. But I got sued. I am not happy about the stress. I put all my faith in your system.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Seana, we understand how stressful the litigation process can be. We appreciate that you are trusting our process and can assure you our legal partners are working hard to get this resolved as quickly as possible for you. We are here to help every step of the way, please let us know how we can support you during this process.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 30, 2024

    The debt relief process is very easy for anyone. Simple questions and ease of communications with creditors when they call and easy to resolve debts with the debt relief process. Real people on the phone when you call with questions and prompt return calls when necessary. It's painful at first to have to be in a situation like this but it easy when you ask for help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joe, thank you so much for sharing your experience with us! We're delighted to hear that our debt relief process was straightforward and our team was able to assist you promptly and effectively. Please don't hesitate to reach out if you have any further questions or need assistance. We appreciate your trust in us!

    Verified purchase
    Staff

    Reviewed April 30, 2024

    A pleasant and inspiring decision made with this company. Was down and out, but took a chance for help. The best choice I made. I'm very excited with the help from FDR. From the beginning in between and now, my stress level is declining. Explained with thorough details of the ins and outs. Thank you TREMENDOUSLY!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your inspiring journey with us, Felicia! We are thrilled to hear that choosing us has had such a positive impact on your life and that you're feeling excited about the progress.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 30, 2024

    Freedom Debt Relief is doing great on lowering debt. So far so good! There has been great communication throughout the whole process. Freedom Debt Relief makes things simple and easy for you and are always able to assist you in a timely manner. Cannot wait for Financial freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, thank you for sharing your experience with us! We're delighted to hear that our efforts in lowering your debt have been successful so far and that you've appreciated our clear communication and prompt assistance throughout the process. We understand the importance of making the journey towards financial freedom as simple and easy as possible, and we're committed to supporting you every step of the way.

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed April 29, 2024

    Thank you for taking the time to provide me service. I am so glad that I have such a professional person working for me to get my financial situation under control. I hope I am able to accomplish this goal of paying my debt in full. I would like to finish the program and have a freedom debt and a wonderful future with all my family.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mauricio, we are happy to be able to assist you in your journey toward a brighter financial future. Rest assured we will do our best to obtain the best outcome for you across all of your accounts!

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed April 29, 2024

    Chris was very pleasant and understanding. I felt relieved when I did this program. It was hard when I had to stop paying my bills. I was making my monthly payments and was not getting anywhere with lowering the bills. I was not even using any of my cards just paying minimum payment. I would recommend this program to friend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us and for recommending our program to others, Chris. We're delighted to hear that Chris provided you with pleasant and understanding assistance, and we understand how relieving it can be to take proactive steps towards managing your debt.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 29, 2024

    Had an excellent experience as long as you can get your monthly payment in the settlements, and then rather speedier than expected. Had $10,000 credit card debt and more than half has been resolved. I get plenty of emails and literature. Explain the process. I was even able to add something else a debt I was aware of later into the program. This was also very helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Matthew, it is great to hear that you found us to be the solution that best works for your financial needs. It is our goal to ensure our client feel well informed about our process to ensure that you feel confident in the journey you've embarked in!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 29, 2024

    Every question or concern was handled extremely well. I left with the good feeling about the choice I made. My case manager was very helpful in every way. I would recommend Freedom Debt Relief to anybody. I did have one concern about a week later after we signed all the paperwork but that was handled with the utmost care.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robert, thank you so much for sharing your experience with us! We're thrilled to hear that every question and concern was handled well, and that you left with a positive feeling about your decision to choose Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed April 29, 2024

    I would recommend Freedom Debt Relief to anyone & everyone. They have helped me tremendously. If you need help with your bad debt, old debt or even new debt - they can help. They can help get your score where it needs to be. If you are trying to buy a house or car or any other big purchase Freedom Debt Relief can help you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your glowing recommendation and for sharing your positive experience with us! We are thrilled to hear that our services have made a tremendous difference for you and that you would recommend us to anyone seeking assistance with their debt challenges.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 29, 2024

    Hello - I contacted your customer service and very rude woman representative answer my call. She was very raw and was talking over me. Now, if your associate are working remotely or don’t have time to dedicate to the clients I for sure will not refer anybody to work with FDR and can’t wait to finish working with you because I’m not having a good experience. The training manager should train the associate how to deal with client and teach them some manners.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Guiseppina, thank you for bringing this to our attention. We apologize for your poor experience, this behavior does not reflect the level of service and professionalism we aim to provide. An account specialist will be reaching out to you to address your questions and interaction.

    Verified purchase
    StaffTransparency

    Reviewed April 29, 2024

    Have been very helpful. They update you on everything that is going on with your accounts and take care of each one. Very easy to deal with and happy because i have seen improvement with my credit score. They answer all your questions and are there for you whenever you need them. Happy I made my decision to contact them and start paying of my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gerardo, thank you so much for taking the time to share your experience with us! We are thrilled to hear that you have found our services helpful and that you're seeing improvement in your credit score.

    Verified purchase
    Customer ServiceBilling

    Reviewed April 29, 2024

    With a lower total of bills to pay now, life is so much easier! Thank you, Freedom Debt Relief! And after ten months, my phone has stopped ringing all day with credit card companies calling to try to collect payment. I'm really looking forward to my graduation date coming up!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Judith, thank you so much for sharing your experience and the positive impact that we have had on your life! We're thrilled to hear that with our help, you now have a lower total of bills to manage, making life much easier for you.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed April 29, 2024

    This had been an amazing opportunity to get to work with Freedom Debt Relief.. I had fallen into hard times and some health issues so bills had added up. Plus not being able to work much. Income was low. They have relieved a lot of my stress as well. It's extremely helpful that they handle the calls and communication with any of the collectors. That alone gets stressful dealing with alone. Also finding the time to talk to and negotiate with the different places can take a lot of time and patience and they take care of all of it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Trisa! We're grateful for the opportunity to assist you during challenging times, and we're thrilled to hear that we have helped alleviate stress and provide support throughout your journey. Let us know how we can continue to support you!

    Verified purchase
    Customer Service

    Reviewed April 29, 2024

    When I call the response is immediate. A summons from the court arrived unexpectedly. I called FDR to discuss the summons. When I showed up at court the bank had evidently been contacted and was satisfied. We thought you needed more time to address our needs. You guys are great. Thank you FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Karen, we are happy to hear about how quickly your legal account was taken care of. We appreciate your feedback, keep up the great work!

    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed April 28, 2024

    Why pay for legal representation when a creditor files suit and not one defense from start to finish. Saved nothing. Called to find out the status and was told my account was suspended but acknowledged I had changed bank accounts and called it in. Blaming me for their failure to take deposits. Cannot get a straight answer as to what was paid off, what is remaining. There's plenty of money in the account but no one seems to know what it is for and when but last call when changed bank account was told to expect a settlement call. Never received a call and when I called in to find out account was suspended but no one ever called to advise of the problem. This is going on 5 years and they failed to deliver on the written promises made when signing up.

    The account that went through the entire legal process with no defense had to be paid in full. There was an offer to settle this account from the creditor that I forwarded that would have settled the account for 50% of the balance and somehow wound up owing the entire amount. Who's on first, what's on second and the game ends with I don't know on third.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tom, thank you for bringing this to our attention. It seems like there is a lot to discuss. An account specialist will be reaching out to address your questions.

    Verified purchase
    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed April 27, 2024

    We have been nothing but lied to from the very beginning from the man that "set us up", and now not only can I not afford my bills, I'm begging others for food and gas!! Real terrific for a retired man on a limited budget as it is. Anytime I call I get more run arounds then you'd believe and no help whatsoever. Bankruptcy here I come.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Edward, thank you for bringing this to our attention. We are sorry to hear that you are struggling with your bills. An account specialist will be reaching out to discuss your options.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed April 27, 2024

    A representative explained everything to me and patiently answered my questions. As I was a bit leary speaking over a phone I did enquire on the Esenticity and integrity of the company having not heard of them before. We reviewed together what could be done and different options that best suited me. In the end I signed up to cut down on what had to be paid out each month while still paint everyone off. My next encounter was the person who went over the dash board for better understanding, this proved to be valuable. To Roy, thank you for being patient with me. Being allowed to pay off this debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, thank you for sharing your experience with our team! It's wonderful to hear that our representatives were able to provide you with detailed explanations, patiently answer your questions, and guide you through the process to find the best options for your situation. We're delighted that the dashboard overview was valuable in enhancing your understanding of your debt resolution plan. We'll be sure to pass on your kind words to Roy for his patience and assistance.

    Verified purchase

    Reviewed April 27, 2024

    You have done a great job for me. Always answered my questions. And done every thing I was expecting. I appreciate everything you did. Well done and always there to talk to. Thanks a lot for what you did.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

    Verified purchase
    Customer Service

    Reviewed April 27, 2024

    I have been trying to get on my Dashboard for the last 4 months with no success. I have changed my password and they said they’d send me a code to know who I am. I have never received a code either by text or phone. I’m totally frustrated with the whole company and don’t know what to do now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patsy, thank you for bringing this to our attention. We have been facing dashboard issues and want to ensure we can get this resolved for you as quickly as possible! Please be on the lookout for contact from one of our account specialists.

    Verified purchase
    StaffBilling

    Reviewed April 27, 2024

    Very satisfied customer, taught me a lot about credit and bills. Always a pleasure to talk to you. Very professionally company. Keep you informed of what is going on with your account. They go out of their way to help you. Very happy to get my bills paid and increase my credit score. Stress free.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Barbara, thank you so much for your glowing review! We are thrilled to hear about your satisfaction with our services and the positive impact on your financial journey. We understand the importance of keeping you informed and ensuring a stress-free process. It's fantastic to hear that your bills are getting paid and your credit score is increasing, contributing to a more positive financial outlook for you.

    Verified purchase

    Reviewed April 27, 2024

    They're doing a great job. They got one settled. I've been putting in 172 every month. They always let me know what's going on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Danny, great job on that first settlement! We look forward to the next, keep up the great work!

    Verified purchase
    Customer Service

    Reviewed April 26, 2024

    I believe when I was contacted, I first was very concerned if this situation was real. By talking with the highly experienced people actually made me more eased. I am so glad that we went with Freedom Debt Relief. So for everything they said is coming true. Already getting my debtors' emails that my account is overdue.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rick, thank you for sharing your experience with us. We completely understand how important it is to feel assured and validated when dealing with such significant financial decisions. We're thrilled to hear that our team's professionalism and expertise helped alleviate your initial concerns. Thank you for choosing us!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 26, 2024

    They were very kind and non-judgmental. The person with whom we spoke was very thorough explaining the entire experience and was willing to answer any questions that we may have. She was very specific in what to expect from those whom owe and what to say when they called. The agent we spoke with was very knowledgeable about what to expect and setting up our account and what would be expected of us as we go through this process of managing our debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our team to be kind, non-judgmental, and thorough during your enrollment process. Thank you once again for choosing us to assist you on your journey towards financial freedom. We look forward to continuing to support you.

    Verified purchase
    Staff

    Reviewed April 26, 2024

    This is an amazing program. I have had great things happen with this company. I have reduced my debt greatly and been able to watch as my credit score goes back up. I would not have been able to do this on my own. I have tried for years to try and help myself get out of this. It wasn’t until this company that I was able to accomplish this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amber, thank you so much for sharing your wonderful experience with us! We are thrilled to hear that our program has had such a positive impact on reducing your debt and helping improve your credit score. It's incredibly rewarding for us to know that we've been able to assist you in achieving financial success when you needed it most.

    Verified purchase
    Sales & MarketingStaff

    Reviewed April 26, 2024

    I hope that they make it faster than expected to satisfy customers' expectations to keep the feedback to help them increase a number of customers accounts. To the end of all they find a better way to discuss and negotiate with high percentage discounts to the end of each negotiation for better serve the customers.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Waldson, thank you for your feedback. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

    Verified purchase
    Staff

    Reviewed April 26, 2024

    Excellent company to deal with. They explain everything you need to know about helping with your debt. Very courteous and kind. They already solve two of my debts. I have two more left. They doing a great job helping me solve my credit and helping restore my credit score. Thanks for your help FDR. I recommend this company very highly to getting in control of your debt. So get in contact with them today if you have a problem with your debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    John, how great! We are happy to see your first 2 accounts are settled! Keep up the great work and thank you for allowing us the honor of partnering with you!

    Verified purchase
    Price

    Reviewed April 26, 2024

    The debts that have been resolved so far have been substantial in cost reduction, but I feel like I wasn't warned how hard my credit would be hit. The way it was described I expected just a few points, but mine and my wife's credit scores have dropped almost 200 points.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brian, we are glad to hear that you are happy with your savings. We understand the importance of credit impact which is why we believe in being transparent from the beginning, credit impact is disclosed in your agreement and during your welcome call. Rest assured, your credit will improve as your program progresses and your accounts are resolved. We encourage you to contact a credit specialist once you have completed your program to reach your credit goals.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 25, 2024

    Thanks Freedom Debt Relief, it has been a great experience, I can see the light at the end of the tunnel, this was a self inflicted wound, my credit score used to be 780/820, until my wife (at the time) decided otherwise. Now I feel like starting from the beginning, but I am not a quitter, and with your help I will be on my feet again and hardly anyone would be able to slow me down, let alone stopping me, that's how I feel and willing to work for it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Samuel, thank you for sharing your experience with us! We are very happy to hear that you have such a great spirit and mindset while going through this journey! We are excited to see your results!

    Verified purchase
    Staff

    Reviewed April 25, 2024

    Everyone that I have worked with at Freedom Debt has been very knowledgeable and supportive. They have made this process very stress free. I have felt a great relief since I began this program. It will be the most amazing feeling when I have completed it. I would recommend them to anyone who is in this situation. Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amie, thank you so much for your wonderful review! We're thrilled to hear that your experience with our team has been positive and supportive. Our team is committed to providing knowledgeable guidance and making the debt relief process as stress-free as possible for our clients. It's fantastic to hear that you've already felt a great sense of relief since starting the program. Keep up the great work!

    Verified purchase
    Refunds & Payouts

    Reviewed April 25, 2024

    Very pleased with Freedom Debt Relief. They accomplish what they claim they can do. Very happy I signed with them. I would certainly recommend them to my friends in the future. This is not something I take lightly. I was paying my creditors, but could never get ahead. This program has afforded me the ability to live again without worry.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Sharon! We're thrilled to hear that you're very pleased with our services and that we've been able to accomplish what we promised. It's fantastic to know that you're happy you signed with us and that you would recommend us to your friends in the future – your recommendation means a lot to us.

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed April 24, 2024

    I just started the program. So far it’s going good! I need more time to analyze the results! My initial experience with your Representative was very good! I’m in the process of accepting what is happening and it is stressful to me to not pay my bills! I’m hoping to cut my debt by 50% at least as I’m on a fixed income and was using these credit cards to live! It’s a vicious circle and merry go round! I’m hoping you can make this happen! I appreciate your effort!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marlene, thank you for sharing your experience with us, and we appreciate your feedback. Starting a debt relief program can indeed bring about a range of emotions, and we understand that it can be stressful to adjust to this new approach of managing debts. We're pleased to hear that your initial experience with our representative was positive. Our team is here to provide support and guidance throughout your journey. Keep up the great work!

    Verified purchase
    Ease of UseTransparency

    Reviewed April 24, 2024

    Freedom Debt Relief has been great to work with! Super easy to use and very transparent on their plan for you to meet your goals. Very impressed so far! The system is easy to login and look at what they are planning for next with your situation and no hidden agenda.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your fantastic review, Brandon! We're delighted to hear that you've had a great experience working with us. We're committed to helping you achieve your financial goals with clarity and honesty. If you have any questions or need further assistance at any point, please don't hesitate to reach out.

    Verified purchase
    Customer ServiceRefunds & PayoutsBillingCommunication

    Reviewed April 24, 2024

    In over two years I'm now on settling my 3rd account on my own. There has been no communication with my Target account!!! Only 2 accounts have been settled. Where are my payments to you, going???? I'm considering finishing them on my own. This is wrong! I will be inquiring with an attorney on how to get money back from FDR as I have paid to you, more than what has been settled!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dawn, thank you for bringing this to our attention. We are sorry for the frustration this has caused you. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Staff

    Reviewed April 24, 2024

    I am so pleased with FDR. From start to finish it was such an easy process. Along the way everything was explained perfectly. Every person that I have had an interaction with at FDR has been so pleasant and professional. I would recommend this program to anyone in need of help!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your wonderful review and recommendation, Whitney! We're thrilled to hear that you had such a positive experience with us from start to finish. We truly value your feedback and are delighted that our team members made a positive impression on you. Thank you for choosing us!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 24, 2024

    David was very thorough on explaining all facets of the program from the monthly deposits to the eventual settlements of my debts. He answered all my concerns from dealing with the phone calls and emails I would be getting. I am hoping all goes well and I can settle early.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kim, thank you for sharing your experience with us! We're delighted to hear that David provided you with thorough explanations and addressed all your concerns about our program. We share your hope for a successful outcome and early settlements. If you have any further questions or need support along the way, please feel free to reach out to us. We're here to help and support you throughout your journey to financial freedom.

    Verified purchase
    Billing

    Reviewed April 23, 2024

    I am a recent widow and I had max out all my credit cards and was not able to keep up with all the payments... it was frustrating and overwhelming! I google top consolidation company and Fredom was one of them…They took over all accounts and all I have to have is the one payment monthly available for them to negotiate with... that simple! Thank you Freedom Debt!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sylvia, we're truly sorry for your loss and understand how overwhelming managing finances can be, especially during such a difficult time. Thank you for trusting us to assist you in settling your debt. We're committed to making the process as straightforward and manageable as possible for our clients.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 23, 2024

    You have to be patient and prayerful in the beginning of this process and understanding what it's all about. But once you understand the process you will love it. Customer service is very helpful and you have to keep looking at your Freedom Debt Relief dashboard for updates. I am very pleased with the actions going to take a place. And if you have any extra to put in tiller program every month it helps move your debt faster.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us! We understand that the journey to financial relief requires patience and we're glad to hear that you found the process rewarding once you got accustomed to it. Best of luck as you continue your journey toward financial freedom!

    Verified purchase
    Staff

    Reviewed April 23, 2024

    Very friendly, and professional. They want you to be debt free and be happy with your decisions. I would recommend their company for anyone that needs help with debt relief, they stay in touch with all the way and there to help any time you need them. I'm happy with them and my progress.

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    Response from Freedom Debt Relief

    Hi Vicky! Thank you so much for your wonderful review and for recommending our services! We're thrilled to hear that you found our team friendly, professional, and dedicated to helping you achieve your goal of becoming debt-free. Keep up the great work!

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    Staff

    Reviewed April 23, 2024

    I appreciate what you are doing for me. I have told others to get in touch with your business. You are better than filing bankruptcy. And I like the part where when I'm done my credit score will be better than before. Thanks for all you do to help people.

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    Response from Freedom Debt Relief

    Tammy, thank you so much for your kind words and for recommending our services to others! We greatly appreciate your trust and are delighted to hear that you're satisfied with our efforts to assist you.

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    CoverageStaff

    Reviewed April 23, 2024

    Every step was covered, and I knew what to expect, from beginning of the process till the settlements were completed. The representative, I spoke to, was friendly, understanding and completely up front with the process. Everyone I have spoken with has been friendly, understanding and helpful through the process. It's been a very pleasant experience!

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    Response from Freedom Debt Relief

    Stanley, thank you for sharing your experience. It is always great to hear that our team supported you throughout the process of your program. We are excited to see your progress, keep up the great work!

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    Punctuality & Speed

    Reviewed April 23, 2024

    Was a little disappointed on the time it took to get first one done but then they had a second one ready almost immediately after first one. Hopefully another will be resolved soon. Then I will feel satisfied. The questions I asked were answered with generic answers until recently, when they finally gave me information directly involving MY accounts

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    Response from Freedom Debt Relief

    Hi Melody, we are happy to hear about your first two accounts. It can be frustrating waiting for a settlement, but remember, the waiting part is the hardest. Once we have accumulated enough funds into your dedicated account, we can move forward with negotiating your next account. Please let us know how we can continue to support you and keep up the great work!

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    Customer ServiceTransparency

    Reviewed April 23, 2024

    Because you are always about satisfying to customer. And getting the debt pay, and make sure that I am up to date with everything. I can call someone if I have a question at any time. They let you know about the Progress they're making every month. They have Resume one debt already,

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    Response from Freedom Debt Relief

    Hi Barbara! It sounds like you're really pleased with the level of service and support you're receiving from our team! It's great that we've been proactive in keeping you updated and providing assistance whenever you need it. Keep up the great work, and continue leaning on us for guidance and support along the way.

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    Reviewed April 23, 2024

    I just started with them, but let me tell you - This huge burden messed with me! I did not realize how overtaken I felt. I choose Freedom Debt Relief because I can tell they are the best. When I signed up with them, All of that disappeared. I feel lousy for having to go this route. I've always paid on time, but it got out of control. I feel much better now. It's out of my hands, but it was the right thing to do for me. I have faith that these people are going to take me to the finish line.

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    Response from Freedom Debt Relief

    Hi Harold, it sounds like you've been through a lot, but it's great to hear that you're feeling better now that you've taken steps to manage your situation. It's important to prioritize your well-being and financial health, and sometimes seeking help is the best decision. Keep staying positive and trusting in the process with us, we are here to support you every step of the way.

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    Punctuality & SpeedStaffBillingTransparency

    Reviewed April 23, 2024

    Update don 7/31/2024: FDR is awesome!!!! They are extremely helpful in getting quick results in negotiations with my credit card companies. They really do care and I feel they do the best job they can with a big mess I gave them. My debt was considerably high, they’ve negotiated 2 accounts already with awesome results. We’ve got 3 more to go, but I’m not worried, they got my back.

    Original review: You fine people just went above and beyond. I love that we got a settlement so fast!!!! Thank you so much!!!! I will definitely recommend you all to any and all friends and family that may need your services. The service was absolutely amazing, fast and thorough. The process was as straightforward as it ever could have been. So easy to get results!

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    Response from Freedom Debt Relief

    Hi Andy, thank you immensely for your kind words and for sharing your experience with us! We're thrilled to hear that you're delighted with the service you received and that we were able to exceed your expectations. It's incredibly rewarding for us to know that we could provide you with a fast and successful settlement.

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    Staff

    Reviewed April 22, 2024

    I am happy how you are working with me and giving all support, help me with my finances. Thank you. You are the best in so many ways to know if have any problems you will help me from start to finish. I am going all the way. I thank you so much.

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    Response from Freedom Debt Relief

    Hi Paul, thank you immensely for your kind words and for entrusting us with your financial journey! We're thrilled to hear that you're happy with the support and assistance you've received from our team. We're honored to be a part of your journey, and we're here to support you in any way we can.

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    TechStaff

    Reviewed April 22, 2024

    I am pleased that one of my debts was cut almost in half. But the fees were so high that I went into debt for the fees. I couldn't find anywhere in the contract that the fees would be 25% or I wouldn't have done this. By the time I get done, I will have a $5000 Fee debt. I don't understand why it's based on the state you live in.

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    Response from Freedom Debt Relief

    Hi Geri, our fee percentage is disclosed in your agreement under settlement fees. We never present our clients with a fee a the end of the program to avoid extending their program. Instead, we built our settlement fees into the monthly deposit and the estimated program cost, so it actually does not cost extra, it is built into the original estimate on your agreement.

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    Customer ServiceStaff

    Reviewed April 22, 2024

    This company has been great in helping me with my debt settlement, would use again if ever needed. Customer service is always great in helping when needed.

    I think they are a good company, if you need help resolving debt give them a call.

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    Response from Freedom Debt Relief

    Hi Libby, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed April 22, 2024

    I love that I don’t have to worry about late payments anymore from all the different CC accounts. I do wish the negotiations would happen a little quicker or sooner as my phone keeps blowing up with all the late payment calls after I already notified them about my situation.

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    Response from Freedom Debt Relief

    Hi Mike, thank you for your feedback. Rest assured we are actively working on settling your accounts, once we have the funds and your accounts are in the status we need them to be in, we will do our best to obtain the best savings for you! Thank you for choosing us and allowing us the opportunity to support you.

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    Staff

    Reviewed April 22, 2024

    I was treated very kindly, the person took the time to make sure he had all my information correctly so he could do the best job possible for me. I don't understand what you are looking for below, but the degree of professionalism is outstanding. I was totally comfortable every step of the way. I was never left questioning anything. Very pleased. I would recommend you to anyone who I know that really would benefit from your services.

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    Response from Freedom Debt Relief

    Hi Jackie, thank you so much for sharing your experience with us! We're thrilled to hear that you were treated kindly and that our team member took the time to ensure they had all the necessary information to assist you effectively. We're grateful for your recommendation and for considering us as a resource for those who may benefit from our services.

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    Punctuality & SpeedStaffTransparency

    Reviewed April 22, 2024

    The program is very straightforward. The personnel is always happy to help and the dashboard keeps updating on a daily basis to have awareness on the program's progress. It is without a doubt, a great tool to help to get out of debt fast. I highly recommend Freedom Debt Relief if you're going through financial hardship.

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    Response from Freedom Debt Relief

    Thank you so much for your glowing review, Raul! We're thrilled to hear that you find our program straightforward and that our team has been helpful in guiding you through the process. Your recommendation means a lot to us, and we're honored to have your trust and confidence.

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    Sales & MarketingStaff

    Reviewed April 22, 2024

    I think this service is the best I've seen in ads or commercials for helping people resolve their debt problems in less time than you would expect to months instead of years. I also want to add that I'm going to tell my friends and family about you guys and how took care of my situation.

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    Response from Freedom Debt Relief

    Hi Shon, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

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    Reviewed April 21, 2024

    At first, I was so overwhelmed by the debt that I thought I was never going to be free of it. I wanted to believe the debt relief program would work, but I was still unsure at first. The first few weeks and months were scary, but then the results started to come in and now everything is working as planned. I am really beginning to feel the freedom. Thank you.

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    Response from Freedom Debt Relief

    Hi John, thank you so much for sharing your journey with us! We understand how overwhelming it can be to face your debts, and we're honored that you chose to trust us to help you overcome it. It's completely natural to feel unsure or scared when starting a debt relief program, but we're thrilled to hear that you persevered and now you're starting to see the results you were hoping for. Keep up the great work and let us know how we can continue to support you.

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    Customer ServiceStaffBilling

    Reviewed April 21, 2024

    I can’t express how satisfying I am with the service and dedication to get me debt free. Jeanie always always respond to my call answer all my question and guide me to the next step. I highly recommended Freedom Debt Relief to anyone who is struggling with Credit card debt. Even the customer service representative always helpful as well. I was struggling to make a payment on the previous month and the customer service representative. Help me to skip my payment for that month and I was very relieved. Thanks so much Jeanie and thank you so much for everyone help me out to get me where I am right now. I appreciate you all.

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    Response from Freedom Debt Relief

    Ashraf, thank you immensely for your kind words and for sharing your experience with us! We're thrilled to hear that you're satisfied with the service and dedication you've received from our team. We understand that navigating credit card debt can be overwhelming, and we're here to provide the support and assistance you need to achieve financial freedom. We're glad that we could help alleviate some of your stress by providing options like skipping a payment when needed. Your recommendation means the world to us, and we're grateful for your trust and confidence in our services. We're honored to have been able to play a part in your journey towards a debt-free future.

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    Staff

    Reviewed April 20, 2024

    I have had a great experience so far with this company! I have made 2 deposits thus far. It has helped me get out of debt & be able to live life again. I love the support team that were there to assist me with getting started. They have been wonderful! I feel like I can reach out any time and get help with questions. I’m so happy with this program!

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    Response from Freedom Debt Relief

    Ashleigh, thank you so much for sharing your positive experience with us! We're thrilled to hear that you've had a great experience with our company and that our program has been instrumental in helping you get out of debt and regain control of your life. It's fantastic to hear that you've already made two deposits and are seeing progress towards your financial goals.

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed April 20, 2024

    I would recommend Freedom debt relief to my friends and family. It's fast, friendly and easy to use. They go over every step with you to see if you could use them. If you are having debt issues give them a call and see how and if they can help you out..

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    Response from Freedom Debt Relief

    Hi Freddrick, providing outstanding customer service and informative resources to empower our clients is always our top priority. Thank you for choosing us!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 20, 2024

    Everything seems to be running smoothly so far! Super excited to get this journey going and these debts paid off! My enrollment officer was very helpful and when I called to remove one of my smaller debts that was a quick process as well! Very grateful to have found FDR when I did! I wish I had known about them sooner!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tantania, thank you so much for sharing your excitement and positive experience with us! We're thrilled to hear that everything is running smoothly for you as you begin your journey to becoming debt-free. We're grateful to have you as part of the Freedom Debt Relief family, and we're honored to be able to help you on your path to financial freedom. While we wish you had found us sooner, we're glad that you're here now, and we're committed to providing you with the support and guidance you need to achieve your goals.

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    Staff

    Reviewed April 19, 2024

    Great help with my debt. I feel good. I look to be debt free in less time than my creditor want me to be. I will do my part and Freedom Debt Relief will do theirs to help me be debt free. I would recommend freedom debt I anyone that's in debt just like me.

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    Response from Freedom Debt Relief

    Hi William, thank you so much for sharing your positive experience with us! We're thrilled to hear that we have been a great help with your debt and that you're feeling good about your journey towards becoming debt-free.

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    Staff

    Reviewed April 19, 2024

    It's one of the best companies that I have ever worked with. From the start, they explain everything on how it'll be handled. Again it's a great place to let them help you with the whole process. I'm glad to have contacted you. I'll recommend it to my family and friends.

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    Response from Freedom Debt Relief

    Thank you for your kind words Alfredo! We're grateful for your recommendation to your family and friends. Your trust and confidence mean the world to us, and we're committed to continuing to provide the highest level of service to you and all our clients.

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    PriceStaffBilling

    Reviewed April 19, 2024

    I’ve been a lot more careful with budging to ensure I make monthly deposits. Made my first settlement within 2 months! It’s been helping a lot so that when I continue to deposit I’ll always be able to pay settlement costs. Should’ve done this much sooner. The program also allowed for flexibility for payments. I’ve gone through a change in employment and with the changes I can make to payment dates and amounts it helps me stay on track with tackling this debt even with my reduced income.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Janay, thank you so much for sharing your experience with us! We're thrilled to hear that our program has been instrumental in helping you make progress towards resolving your debt. We understand that life changes, such as changes in employment, can impact your ability to make payments, and we're glad that our program offers flexibility to accommodate your needs.

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    Punctuality & SpeedStaff

    Reviewed April 19, 2024

    This is an awesome place to help you gain back your financial freedom! We couldn’t find anyone to help us get back on track but Freedom Financial helped us and was happy to do it. Very friendly staff and they’re extremely helpful with everything you need done. Me and my family can’t wait to get all this put behind us and Freedom Financial is helping us do that! Thank you Freedom Financial!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your wonderful review, Nicholas! We're thrilled to hear that Freedom Financial has been instrumental in helping you regain your financial freedom.

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    MaintenanceStaff

    Reviewed April 19, 2024

    The team at Freedom are been helpful and always explain everything really good. I appreciate Freedom team members for all the support in all this transition, to change my life and take better decisions, and I like the way the account is break out to make sure I understand everything.

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    Response from Freedom Debt Relief

    Sara, thank you for your kind words! We're delighted to hear that our team has been able to provide you with the assistance and support you needed during this challenging time.

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    Refunds & PayoutsStaffBilling

    Reviewed April 19, 2024

    Freedom Debt Relief helps me reduce the debt that I owe to afford the payment that I can pay my debt off with the income that I have. The person I was talking to was very professional and courteous. She answered my questions and explained to me how the program worked and how long it would take. Right now, I have a couple of debts that are about to be paid off and the program is working good for me. I would prescribe FDR to others.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience with us, Dennis! We're thrilled to hear that we have been able to help you reduce your debt to a manageable level and create a plan that aligns with your income. It's wonderful to hear that the program is working well for you and that you're seeing progress with a couple of debts about to be paid off. Your success is our success, and we're honored to have been able to assist you on your journey to financial freedom.

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    Customer ServiceStaff

    Reviewed April 19, 2024

    The whole process from the first phone call to present day, has literally been a piece of cake as well as a breath of fresh air... everyone I have spoken to has been so helpful and understanding and most of all non-judgmental… I feel relief knowing they are taking care of all of this for me and that I will be finally debt-free.

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    Response from Freedom Debt Relief

    Thank you for sharing your wonderful experience with us, Jennifer! We're thrilled to hear that your journey with us has been smooth sailing from the very beginning. It's heartening to know that our team has been helpful, understanding, and non-judgmental throughout your entire journey. We firmly believe in offering compassionate support to all our clients, and we're delighted that you've experienced this firsthand.

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    Customer ServiceStaff

    Reviewed April 18, 2024

    I will recommend them with my friends cause they are the best, always on my side, helping me solve my debt problem and to settle it so I will be debt free especially I am a disabled person who have hearing problem especially on the phone but they find ways to communicate with me and it really hard to communicate with the creditors on phone but I try my best

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    Response from Freedom Debt Relief

    Hi Grace, we are happy to be able to accommodate and support you in this journey. It is an honor to be your partner in your journey towards financial freedom, you recommendations mean the world to us!

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    Customer ServiceStaffBillingEase of Use

    Reviewed April 18, 2024

    Making the payments has been hard for the last few years after a car accident meant we needed a new car. This led to just making the bare minimum payments, which usually didn't do anything and was a struggle every month with all the other bills. I was scared about missing payments and ruining my credit, and also of being judged (like, scared that if I reached out to the credit card companies, they'd blame me for frivolous spending or sue me), but when my mom suggested I call Freedom Debt Relief (she's also enrolled in an FDR program) to see if they could help, I did.

    I was still nervous and worried, but the agent I spoke to was so nice and reassuring. He explained that yes, the credit score will go down but it will recover pretty soon after the program (and it's not doing great anyway since I can't make the payments anymore and had only made the minimum before) and he even explained what secured vs unsecured debt was since I'd never heard those terms before. He also told me about the legal team that will help if I'm taken to court. All in all, I felt much better and more relieved about everything. Their client dashboard is also easy to navigate, but that is secondary to how wonderful their agents are.

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    Response from Freedom Debt Relief

    Hi Teela, thank you so much for sharing your experience with us! We understand how challenging it can be to navigate financial difficulties, especially after unexpected events like a car accident. We're grateful for the opportunity to provide support and guidance during this challenging time. We understand the concerns you had about your credit score and the fear of being judged by creditors. Rest assured that you're not alone, and we're here to help you navigate through these challenges. We're thrilled to hear that our client dashboard has been easy for you to navigate, but most importantly, we're grateful for your kind words about our agents. Thank you for choosing us.

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    StaffBillingResolutionFollow-Through

    Reviewed April 18, 2024

    This company is trustworthy and dependable. I have had little to no interaction with them yet my account are being taken care of as promised. All I am responsible for is making the agreed upon monthly payments without interruption. Companies are not harassing me at all. I am being sent to collect; however, FDR staff will handle the situation on their end as promised and this leaves me with NO stress, I love it!

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    Response from Freedom Debt Relief

    Hi Victoria, thank you so much for sharing your experience with us! We're thrilled to hear that you find Freedom Debt Relief trustworthy and dependable. Providing a seamless and stress-free experience for our clients is always our goal, and we're delighted that you've experienced this firsthand. It's wonderful to hear that our team has been able to handle situations on your behalf as promised, leaving you with no stress.

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    Staff

    Reviewed April 18, 2024

    Freedom Debt Relief provides support and peace of mind. The videos explaining the process are excellent references that can be accessed at any time. The intake process is supportive and pleasant, addressing my emotional needs and stress by explaining the process and the legal documents that are signed during orientation.

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    Response from Freedom Debt Relief

    Thank you immensely for sharing your positive experience with us, Helena! We're thrilled to hear that we have provided you with support and peace of mind throughout your journey. Our team works hard to ensure that our clients feel supported and informed every step of the way, and we're delighted that you've found our videos explaining the process to be excellent references. Providing accessible resources like these is important to us, and we're glad they've been helpful for you.

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    StaffBilling

    Reviewed April 18, 2024

    Now that we have celebrate this bill be taken care of, when it is officially off the list and the start of the next? Is there anymore paperwork to be done by me to them. I want to scratch it off the list. I was curious why you did not start with the smaller bills to eliminate them first instead of last? I almost feel like I should pay the ones that are around six or seven hundred, but won’t. But curious why you don’t do those first or it is best to get the big ones first before they get so high, they won’t negotiate?

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    Response from Freedom Debt Relief

    Hi Walter, these are all really great questions. We would love the opportunity to discuss this information with you in private to ensure the privacy of your information. Please be on the look out for communication from our team. Thank you for choosing us!

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    Customer ServiceStaffTransparency

    Reviewed April 18, 2024

    The communication is great. They were helpful from the start until the stage I'm at now. I could not be happier. I would definitely refer a friend to Freedom Debt Relief. Always there to answer any questions I may have. They constantly give me updates on what is going on with my accounts. I always know what is going on, thanks to the continuous communication. They are very informative with what I need to do.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience with us, Michael! We're thrilled to hear that our communication has been great and that you've felt supported every step of the way.

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    Punctuality & SpeedStaffBilling

    Reviewed April 18, 2024

    I'm satisfied with everything that's happened so far. Lee the man I'm working with is very positive and helpful. Will be happy when 1st credit card is paid. Then the next. I can't wait till all are paid off. Thanks to all of you and your help. That's all I have to say!

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    Response from Freedom Debt Relief

    Hi Melinda, we are happy to hear that you are confident in our partnership! We are excited to get the ball rolling, we are here to support you every step of the way!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed April 18, 2024

    Updated on 12/12/2024: I appreciate how you contact me to check on my status with updates so I know how things are coming along with sincere care about me, for that I thank you. Looking forward to my next review..I told many of my friends about the program and I told them to make a phone call which I provided them the number for your help for them.

    Original Review: No I don't have any questions, but I would like to say that everything is moving very quickly which I didn't expect. THANK YOU! I don't have anything else to say but y'all doing an amazing job. I highly recommend y'all to my friends and family.

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    Response from Freedom Debt Relief

    Hi Levander, we are happy to hear about your progress, thank you for choosing us, keep up the great work!

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    Staff

    Reviewed April 18, 2024

    Signing up was so easy, It really eased my mind. All the people I dealt with were understanding and extremely helpful. Didn't make me feel embarrassed at all. It also took away my anxiety over my debts. It was a very comfortable experience and I am sleeping a lot better. I highly recommend this program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ann, thank you for sharing your experience with us! We're thrilled to hear that signing up for our program was a smooth and stress-free process for you. It's heartwarming to know that our team members were understanding, helpful, and made you feel comfortable. We firmly believe in providing a judgment-free environment for our clients, and we're glad that you didn't feel embarrassed at all. Thank you for choosing us!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 18, 2024

    I already recommended your services to more than 40 customers that I had. The communication is promptly as well as the actions. The litigation group also gives you mentally peace. The timing is crucial and is being handled perfectly, the graduation will occur. The dashboard to follow up the process is so easy to understand and manage.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Juan, thank you immensely for your glowing review and for recommending our services to others! We're truly honored by your trust and confidence in us.

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    Staff

    Reviewed April 18, 2024

    Freedom Debt Relief is the best choice. It would have been so much harder to clear up all my debt by myself. It was so easy, they are so helpful and understanding. At this moment I am resolving my last account. I am starting to feel the freedom and it's a great feeling. Freedom is the best name because that's what you get is your Freedom!

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    Response from Freedom Debt Relief

    Thank you immensely for sharing your incredible journey with us, Jack! We're beyond thrilled to hear about your positive experience with us and the progress you've made in resolving your debt. It's truly rewarding for us to know that we've been able to provide you with the support and assistance you needed to achieve financial freedom.

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    Staff

    Reviewed April 18, 2024

    Sorry to say, the most horrible experience I've ever had. Please. Just don't. Very confusing and not very helpful. I felt dread the whole while I worked with them. Had to leave. Too much uncertainty and stress.

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    Response from Freedom Debt Relief

    Hi Diane, we are sorry to hear that this was your experience., it is never our intention to make our client feel this way. We hope that you have found a solution that best fits your needs and financial goals.

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    Staff

    Reviewed April 17, 2024

    Very helpful with all the questions I ask. Would definitely recommend. Have not been disappointed with the results. Every time I reach out every person I have talked to is very knowledgeable and willing to answer any question I ask. Looking forward to the end results. Thank you for all the help you offer.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rosemarie, it is great to hear that we have met your expectations. We are excited to hear that you're happy with our service efforts. Best of luck in your journey towards a brighter financial future!

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    Customer Service

    Reviewed April 17, 2024

    Just for older people who are not tech savvy. I wish there was a better way to get you info as we receive it from our people that we are trying to satisfy, I also wish we could work a little harder on the ones that are larger amounts to try to satisfy them sooner. Other than that customer service has been awesome!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kris, thank you for sharing your feedback with us. We truly appreciate your feedback as we continuously strive to improve our services. We understand the importance of accessibility and ease of communication, especially for those who may not be as tech-savvy. We're constantly exploring ways to enhance our communication methods to ensure that everyone can access the information they need easily. It is great to hear you've seen progress in your accounts, keep up the great work!

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    StaffBillingRates

    Reviewed April 17, 2024

    Professional. True to their word. Peace of Mind to be credit in future and assisting in paying of high due bill percentage. They take of the important bills with high interest to pay and move forward. They have you check how they are being paid. They ask you to review the accounts.

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    Response from Freedom Debt Relief

    Hi Rebecca, thank you for sharing your experience with our team! We are happy to hear that you feel confident in our process and with your financial future! Keep up the great work!

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    Staff

    Reviewed April 17, 2024

    I am very happy to start the program for reducing my debts with Freedom Debt Relief 6 months ago. 4 settlements have been already made, and my pay plan is amazing. My pay plan program dropped, and I have just 1 year to complete this program. The company is amazing with very friendly, compassionate & professional staff. It is very important to work the company whom you trust. Freedom debt relief solution is a trustworthy company with professional staff who cares about customer and know how to resolve the issues.

    Once I started this program, my stress is out, and I continue my every day duties with total relief. It is not only financial relief, but also mental relief. How would you feel if instead of instead of paying all debts with $1,000-$1,5000 a month you would need to pay $300-$400/month and live your life happily after? I am very happy to find this company, and I recommend it to everyone who is facing financial hardship due to the debts. Thank you so much for the opportunity working with you and getting know you. I am very happy!

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    Response from Freedom Debt Relief

    Hi Olena, thank you from the bottom of our hearts for sharing such a heartfelt and uplifting review! We are absolutely thrilled to hear about your positive experience with Freedom Debt Relief and the progress you've made in just 6 months. It's incredibly rewarding for us to know that our program has provided you with not only financial relief but also peace of mind and reduced stress. Keep up the great work, we know you can do this!

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    Reviewed April 17, 2024

    The timing of my settlements is much longer than anticipated. Every time I check the dashboard my settlements are pushed back further. My credit score is impacted much more negatively than if I had negotiated this debt on my own.

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    Response from Freedom Debt Relief

    Hi Lauren, thank you for sharing this feedback with us. We understand how frustrating it can be to watch your negotiation status change. In order for us to be able to negotiate your account and obtain the best offers on your behalf, your accounts not only need to be past due, we also have to allow enough funds to accumulate in your dedicated account. Premature contact with your creditors on our behalf, can escalate creditor to take more drastic measures to collect on the debt. We are here to support you every step of the way, an account specialist will be reaching out to share the status of your accounts.

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    Reviewed April 16, 2024

    Always right there when you need to talk when you think that something is wrong and there's really not. They put your mind at ease. I feel like this is going to be the best thing that I've ever done for myself. I would recommend to anyone that was in my situation.

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    Response from Freedom Debt Relief

    What a wonderful review, Christine! It's heartening to hear that we've been able to provide you with peace of mind and support during your journey. We're committed to being there for you whenever you need us, whether it's to address concerns or simply to reassure you.

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    Punctuality & SpeedStaff

    Reviewed April 16, 2024

    The associates at Freedom Debt Relief have handled everything concerning my debt with respect, professionalism, complete accuracy and promptly. I would highly recommend Freedom Debt Relief to anyone needing assistance in reducing their debt. It has been a tremendous relief to no longer have to deal with creditors on my own. Freedom Debt Relief handles everything for me. It is also very helpful having the client portal available to review my accounts.

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    Response from Freedom Debt Relief

    Hi Joanne, thank you for sharing your experience with us! We're thrilled to hear that our team has provided you with the respect, professionalism, and accuracy you deserve while handling your debt. It's wonderful to know that our services have brought you relief from the burden of dealing with creditors and have made the process more manageable for you.

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    Customer ServiceStaff

    Reviewed April 16, 2024

    They were very helpful with all the questions I asked. Very polite. The customer service people was very helpful. If l didn't know what they were talking about they explain it step by step, They keep in contact with me and let me know what's going on on my dashboard. So thank you customer service and everybody else that helped me.

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    Response from Freedom Debt Relief

    Hi Sue, thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to assist you effectively and provide the support you needed. Ensuring clear communication and guidance is a top priority for us, and we're glad to hear that you found our explanations helpful and our team polite.

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    Staff

    Reviewed April 16, 2024

    So far, so good. I love the program, it works for me and my family. I was a bit skeptical, but now that I understand it more I love it! It will take some time but I look forward to becoming debt free!! WOOHOOO. If you don't want the hassle of dealing with creditors hire this company. This has been a wonderful experience. I look forward to the outcome.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience with us, LaTasha! We're thrilled to hear that our program is working well for you and your family. It's completely normal to have some initial skepticism, but we're delighted to hear that you've gained a better understanding and are now feeling confident and excited about your journey to becoming debt-free!

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    Punctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed April 16, 2024

    I've have had great experience. I don't know what else to say except thank you for your help. I got in debt by trying to help me and my mom move and get things needed for that move so I also can't wait till I can get back on track helping with more bills instead of my mom paying for most.

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    Response from Freedom Debt Relief

    Thank you for taking the time to share your experience with us, Dawn! We're delighted to hear that you've had a great experience with our program and that we've been able to assist you during a challenging time. Rest assured, we're committed to helping you achieve your goal of getting back on track and regaining financial stability.

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed April 16, 2024

    I am grateful for the help in getting my bills paid off but I did not give it a 5 rating as I believe the fee that is charged is too high. I realize they have to negotiate harder with some than others but they charge a lot of a fee even for the smaller bills and on one of my bills I did end up paying off more than I originally owed on it with all the late fees and over credit fees they added on to my account.

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    Response from Freedom Debt Relief

    Thank you for sharing your feedback with us, Cynthia. We truly appreciate your honesty and are glad that we were able to assist you in paying off your bills. We understand your concerns regarding our fees, and we want to assure you that we continuously strive to provide fair and transparent pricing for our services.

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    Staff

    Reviewed April 16, 2024

    The FDR program is good. It helps people like me because I made bad decisions in the past.

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    Response from Freedom Debt Relief

    Hi Dayneris, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.

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    Customer ServiceStaffTransparency

    Reviewed April 16, 2024

    At first I was unsure but speaking to representative I was able to clear my head and see a bright future in my debts. I’m still in the program and is seeing results. I’m always getting updates on how my debt is resolved and what they are working on. I can call any time to speak to a representative to guide me through the process. I do not have to deal with debt collectors as it is all taken care of by FDR.

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    Response from Freedom Debt Relief

    Hi Ahilia, thank you for sharing your experience with us! We're thrilled to hear that our program has provided you with clarity and hope for a brighter financial future. It's wonderful to know that you're seeing results and receiving regular updates on the progress of your debt resolution journey.

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    Customer ServicePriceStaffRates

    Reviewed April 16, 2024

    I racked up a large amount of debt and wasn’t sure how to get everything paid down, and didn’t want to file bankruptcy. I had put off calling FDR for too long and am so glad that I decided to finally reach out to them. Very professional and caring. I can finally focus on my business and let them take care of my monthly debt obligations. Not only are they saving me the interest, but getting my debt settled for a fair price. I highly recommend Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Hi Mark, Thank you so much for sharing your experience with us! We're grateful that you chose to reach out to us and delighted to hear that we've been able to provide you with professional and caring support. We're thrilled that you can now focus on your business with peace of mind, knowing that your monthly debt obligations are being handled efficiently.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed April 16, 2024

    Freedom Debt Relief explained the process well. The rep was very supportive. I could call him at any time and asked him any questions I wanted. The program motivated and pushed me to pay my bills faster than I would have because I would have been in a lot more debt if I didn't. They assisted me well and emailed me the progress of the settlements or what they did on a monthly basis. I was very pleased. I like how fast and effective it was and have recommended them to other people.

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    Response from Freedom Debt Relief

    Hi Danilo, Thank you so much for sharing your experience with us! We're delighted to hear that our team was able to provide you with clear explanations, support, and motivation throughout the process. Your recommendation means a lot to us, and we're grateful for your trust in us.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 16, 2024

    I did accounting for a living and I knew how the program works. So, the process with FDR was a piece of cake. I registered for the program for 48 months. When I initially reached out to them, their rep responded immediately. If I have any questions, customer service has been wonderful in sharing with me any questions I have. They've been more the key to addressing any unfamiliar territory that I come across. So my experience has been a combination of customer service, the dashboard, and my own Excel spreadsheet.

    They charge $10 for processing monthly fees and in the event that I pay earlier instead of 48 months, they keep telling me that the $120 will not come out of the full amount over the 48 months. So where is the $120 going if I choose to go earlier? That's discrepancy that has yet been truly answered. I am also concerned about the discharge amount. Because of the waiting until my debt gets resolved, it's greater than I anticipated. I wasn't fully aware of that and I'm on a fixed income. So it threw me off a little. But it's over a period of a few years, so hopefully, my liability won't be that great, if any.

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    Response from Freedom Debt Relief

    Hi Debra, thank you for your feedback. It looks like there is still some unanswered questions and we would love to go over that information with you. An account specialist will be reaching out to address your questions.

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    Customer ServiceTechStaffBilling

    Reviewed April 16, 2024

    Freedom Debt Relief is a company that understands my situation. They explained what their plan was and what was going to happen. I was happy with the choice that I had made. They treat me like a human being. They talk to me and answer every question I have. They send me an email to let me know what the progress is for each company that they're negotiating with. They've taken a lot of pressure off me. If the credit card companies call me, I refer them to Freedom.

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    Response from Freedom Debt Relief

    Hi Donald! Thank you so much for sharing your experience with us! We're thrilled to hear that you feel understood and supported by our team. Treating our clients with compassion and respect is at the core of what we do, and we're delighted that you've felt valued and informed throughout the process. We're here to alleviate the burden of dealing with creditors and to provide you with peace of mind as we work towards your financial goals together.

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    Staff

    Reviewed April 15, 2024

    So far so good. I will see myself out debt and feeling good for the first time in years. Thanks for helping me out. Some time ago I was wondering if I could get out this by myself. Thank to Freedom Debt they have been doing a good job with me.

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    Response from Freedom Debt Relief

    Hi Dargelo, It's fantastic to hear that you're already feeling the positive effects of our program! We're thrilled to be a part of your journey toward financial freedom and to hear that you're feeling good for the first time in years. Your trust in us means everything, and we're committed to continuing to support you every step of the way.

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    Staff

    Reviewed April 15, 2024

    Great people. Very helpful. I was in the edge of filing bankruptcy. They helped me with making the decision to not do that. They are all very understanding. Very helpful and very informative. I would definitely recommend them to anybody. I look forward to the day when I'm finally financially free from all of my debt and they are helping me to do that. Amazing people. Can't say enough about them.

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    Response from Freedom Debt Relief

    Hi Jennifer, thank you so much for sharing your experience with us! We're thrilled to hear that we could provide you with the support and guidance you needed to navigate away from the brink of bankruptcy. Your kind words mean the world to us, and we're dedicated to continuing to support you on your journey to financial freedom!

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    Staff

    Reviewed April 14, 2024

    It's awesome. It helps me to relief from all my debts which am really struggling on paying these creditors. Imagine where can I find such great company like this. And am so very happy sooner I can pay everything and free from all my debt. More power and good luck. God bless always.

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    Response from Freedom Debt Relief

    Hi Rossana, we're incredibly grateful for your kind words! It brings us immense joy to know that our program has been able to provide you with relief from your debts and alleviate the financial burden you've been facing. Thank you for your well wishes, and may you continue to prosper on your path ahead.

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    StaffTransparency

    Reviewed April 13, 2024

    Updated on 07/13/2024: In just about 6 months of time, they have already settled 3 of the 5 accounts I submitted have been settled completely or are in the process of being settled! My credit score is already turning around for the better. This has been an excellent experience for me and will be a big weight off my shoulders when it is all settled.

    Original Review: In just the short amount of time I've been with Freedom Debt Relief, they've already resolved 2 accounts for me, saving me 50% of the debt. Three more accounts to go! This is helping me tremendously! I'm well on my way to being debt free!! I can't thank you enough!

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    Response from Freedom Debt Relief

    Hi Karen, thank you so much for sharing your progress with us! We're thrilled to hear that our efforts have already made such a significant impact on your journey toward financial freedom. Resolving two accounts and saving 50% of the debt in such a short time is a fantastic achievement, and we're honored to be a part of your success.

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    Punctuality & SpeedStaff

    Reviewed April 13, 2024

    I was little nervous at first but the people at FDR were professional and polite, very knowledgeable and seemed eager to help me in this difficult time. Signing up was quick and easy. I felt so relieved when I did it. Major stress relief. Would recommend to anyone in this situation.

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    Response from Freedom Debt Relief

    Hi Richard, thank you so much for choosing us. We couldn't be happier for you and your new journey to becoming debt free! Keep up the great work, we appreciate you!

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    Contract & TermsPrice

    Reviewed April 12, 2024

    I can not say enough about FDR. Coming from a family of business owners I have to say FDR is on point. Everything they say they are! THEY ARE!!! As long as you maintain your end of the agreement they will handle everything else and let me tell you for what they do and what little they ask of you it's all worth it.

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    Response from Freedom Debt Relief

    Hi Francisco, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our services to be on point and worth it. Thank you for choosing us!

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    Billing

    Reviewed April 12, 2024

    We sent them a settlement from a bill we had with Freedom debt and they ignored it. Could of saved or 500.00. Freedom debt sucks. What's the point of sending them the paperwork if they are going to ignore it.

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    Response from Freedom Debt Relief

    Hi Scott, I'm sorry to hear about your frustrating experience. It's important to us that all communication and documentation are handled promptly and effectively. An account specialist will be reaching out to you to address this matter.

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    Staff

    Reviewed April 12, 2024

    Freedom Debt is trustworthy and reliable, I have someone I know that have tried Freedom debt and she is now debt free and no longer bad credit. I was recommended by this person to try Freedom debt to help me clear my debt and get my score back in good average! This is why I tried to consolidate my debt to Freedom debt.

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    Response from Freedom Debt Relief

    Hi Joseph! What fantastic news about your friend's success with us! We're honored to have been recommended to you, and we're committed to helping you achieve the same positive outcomes. Thank you for choosing us!

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    Customer ServicePrice

    Reviewed April 12, 2024

    Not satisfied with the $300 fee they charge and how long all this is taking to negotiate each debt, but over all it has been ok, just hate all the collection letters that I emailed, but have not heard from this company about any of them or if they even received them.

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    Response from Freedom Debt Relief

    Hi Wanda, thank you for your feedback. It looks like you have made tremendous progress in the time you've been working with us. Your monthly deposit is not a fee, it helps us settle and pay your creditors and it does cover service fees. An account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed April 12, 2024

    I haven't felt so good about money problems in years. I only have one payment and it is such a relief not to worry about who I might have missed a payment to. I am so grateful to have started this. I encourage anyone who feels like they are drowning in debt contact Freedom Debt Relief. It is the most wonderful empowering feeling. Please contact them today.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Marilyn! It's incredibly rewarding to hear how much of a positive impact our program has had on your financial well-being. We're thrilled to have been able to provide you with relief and empowerment during what can be a challenging time. Your encouragement means the world to us, thank you for choosing us!

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    Staff

    Reviewed April 12, 2024

    I needed a lot of help with my debt that I caused myself when my husband died, You got in touch with me and showed me that I needed your help. I trusted you enough to let you help me, and you have helped me a lot so far, thanks.

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    Response from Freedom Debt Relief

    Hi Paula, we are truly grateful for your kind words. It means a lot to me that we've been able to make a positive difference in your life during such a challenging time. Thank you for choosing us!

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    Punctuality & SpeedStaff

    Reviewed April 12, 2024

    Freedom debt relief program is the best decision I made in the last year to help me get out of unwanted debt. This program is easiest. I just need to make my scheduled deposits and the work is done for me. I am now looking forward to my financial future.

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    Response from Freedom Debt Relief

    Hi Jennifer, thank you for sharing your journey with us. We're delighted to have been able to help you navigate your path to financial freedom with ease.

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    Customer ServiceStaff

    Reviewed April 12, 2024

    I want to pay debt off faster and was told I really can’t do that until I get all my debts in settlements, which is fine, however, I spoke with one lady that wasn’t helpful in explaining and the last lady I spoke with was incredible and very helpful. It’s a hit and miss when call FDR and talking to a representative. I feel they all should be on the same page and explain all the same.

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    Response from Freedom Debt Relief

    Shantel, we appreciate your feedback and apologize for any inconsistency you experienced with our representatives. Ensuring clarity and consistency in our communication is essential to us, and we're sorry if we fell short of that expectation during your interactions. Your input helps us improve, and we'll work diligently to ensure that all our representatives are well-informed and provide helpful guidance consistently.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 12, 2024

    Whenever I contact the customer service I'm always treated with the utmost respect and professionalism that anyone could ask for. They explain everything where I can understand it and are willing to take their time to make sure I understand. They've made me feel like there is a light at the end of the tunnel for my financial freedom.

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    Response from Freedom Debt Relief

    Hi Vanessa, thank you so much for sharing your experience with us! We're thrilled to hear that our customer service team has consistently provided you with the respect, professionalism, and clarity you deserve.

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    Customer ServiceStaffTransparency

    Reviewed April 12, 2024

    Freedom Debt is excellent in handling from the very beginning to resolving all debt. They keep you up to date on the status of your accounts and you are free from getting calls. Once a debt needs authorized to settle you just get an email to indicate if you authorize. I have used them twice sad to say but they have helped me both times! Strongly recommend.

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    Response from Freedom Debt Relief

    Hi Ramona, thank you so much for sharing your experience with us! We're thrilled to hear that our service has consistently delivered excellent results for you, from the initial stages all the way through to resolving your debt. Thank you for choosing us.

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    Customer ServiceStaffBilling

    Reviewed April 12, 2024

    I have only had positive experience dealing with Freedom Debt Relief. I've used them before and graduated. So that speaks for their results. Their agents work really hard to get you the right results. They are compassionate and you don't feel like you are being judged for needing help. My experience on the phone flowed and gave me 100% of their attention and rarely put me on hold. They told me how to respond when credit card companies contacted me.

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    Response from Freedom Debt Relief

    Hi Barbara, thank you for your wonderful review! Graduating from our program is a significant milestone, and we're proud to have played a role in helping you achieve financial freedom. Your trust and confidence in our ability to deliver results mean everything to us.

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    Staff

    Reviewed April 12, 2024

    I'm very satisfied with the progress we're making. I understand that process takes time. The only thing I have reservations about trying to pass my debt off the a third party. I want Freedom Debt Relief to handle my account. No one else SO please don't give my account to anyone else.

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    Response from Freedom Debt Relief

    Hi Tomas, we are unsure what you mean by third party or someone else taking over your account. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed April 12, 2024

    This program has really helped me out when I felt that I was drowning in debt. At first it would seem that it wasn’t the best choice but once the time passes by you’re start to see the magic happen. Truly recommend to any one that feels that they need that stress free feeling. Thank you!

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    Response from Freedom Debt Relief

    Hi Enrique, thank you so much for sharing your experience with us! We understand how overwhelming debt can feel, and we're thrilled to hear that our program has made such a positive difference for you. It's incredibly rewarding to know that as time has passed, you've started to see the positive impact and feel the relief from your financial burdens.

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    Customer ServiceStaff

    Reviewed April 12, 2024

    The ladies at FDR were so helpful. The ladies who work in on the evening shift were lifesavers in guiding me/offer solutions to a recent financial problem that happened suddenly. I felt so much better after the call. I was able to make a decision and resolve the issue. Thank you so much For the help.

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    Response from Freedom Debt Relief

    Hi Mary, thank you for taking the time to share your experience with us! We're delighted to hear that our team was able to provide you with the support and guidance you needed during a challenging time. Our evening shift staff works tirelessly to ensure that every customer receives the assistance they require, and we're thrilled that their efforts made such a positive difference for you.

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    Customer ServiceSales & MarketingStaff

    Reviewed April 11, 2024

    I have not been able to make a deposit yet. I have requested support and have not received any word. I am not sure if i am being called and the number is coming up as SPAM. It would be helpful if I could be notified when I am being called so I know to answer. Or at least the phone number.

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    Response from Freedom Debt Relief

    Hi Lushanya, thank you for bringing this to our attention. An account specialist will be reaching out to address your questions.

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    Customer ServiceStaffTimeliness

    Reviewed April 11, 2024

    Been with ClearOne before and Freedom Debt is so much easier to contact and always have the answers. When I have an issue, just call and I get immediate response. With other company, called many times before I could talk to anyone. Everyone pleasant and helpful. I’m so happy I chose Freedom Debt and not going to anyone else.

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    Response from Freedom Debt Relief

    Hi Becky, thank you so much for sharing your experience with us! We're thrilled to hear that our commitment to accessibility and prompt service has made such a positive impact on your journey toward financial freedom. Thank you for choosing us.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 11, 2024

    From the moment we called Freedom Debt Relief they made us feel like there is hope and showed us a path to financial freedom! While we are still on our path we have regained a sense of confidence and control of a financial situation that had spun way out of control! We have been treated with the utmost respect and compassion for our situation and were never made to feel stupid. Very professional company with quick results! They handle it all!!

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    Response from Freedom Debt Relief

    Hi Jeremy, thank you so much for sharing your experience with us! We're truly touched by your words and are thrilled to hear that your journey with Freedom Debt Relief has brought you hope, confidence, and a sense of control over your financial situation.

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    Customer ServiceStaff

    Reviewed April 11, 2024

    This is my second time with Freedom. My first time was a few years ago and they did such an awesome job with helping me then. The agents have very helpful, knowledgeable and supportive. The one thing about Freedom that I love the most is when you call you talk to a real person. So after that being said I would definitely recommend Freedom to my family and friends for debt consolidation cause I know they will be taking good care of and happy with the end result.

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    Response from Freedom Debt Relief

    Hi Rose, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

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    BillingLoan Process

    Reviewed April 11, 2024

    All and All I'm happy with the process. It's a lengthy process but it's better than filing bankruptcy. I would like to get a one time loan to pay off everything at once to have just one payment. I have 1 completed payoff and will have another next month. So progress is happening.

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    Response from Freedom Debt Relief

    Hi Dana! We understand that the debt relief process can feel lengthy, but we're glad to be able to offer you an alternative to filing for bankruptcy. Your commitment to the process and the progress you've achieved is something to be proud of!

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    Customer ServiceStaffRates

    Reviewed April 11, 2024

    If you think you’re interest is up on the ceiling and struggling to pay on a due date, collectors calling everyday, sending mails. Well! Freedom Debt Relief is always open to help people. They can even negotiate your debt up to 50% or more. Base on their strategy in negotiating, they have a huge impact on my financial struggles, overall 100% satisfaction from enrolling, access to website and customer service, legal help.

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    Response from Freedom Debt Relief

    Thank you so much for your incredibly kind words and for sharing your experience with us, Florendo! We're thrilled to hear that choosing Freedom Debt Relief has been such a positive and rewarding decision for you.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2024

    It has been such an easy process and best decision I made. From the first phone call and all the updates. I couldn't be more appreciative and happy I made this move to help my debt relief. I have highly recommended Freedom Debt Relief to family and friends. I am having an amazing experience with this company! The customer service is top-notch, and the dashboard exceeded my expectations. I highly recommend them to anyone looking for debt relief and excellent service. Thank you to all staff at Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Hi Sandra, thank you so much for your incredibly kind words and for sharing your experience with us! We're thrilled to hear that choosing Freedom Debt Relief has been such a positive and rewarding decision for you.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 11, 2024

    Anytime I have a question I always get a quick response. Also everyone I have spoke with have been friendly. Once I have a settlement I always get a fair deal and have a manageable payment. I would recommend to any family or friends. I am excited to get my life and finances back on track.

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    Response from Freedom Debt Relief

    Hi Melanie, thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our team and our services. Ensuring that our clients receive quick responses to their questions is a top priority for us, and we're delighted that we've been able to meet your expectations in this regard.

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    Reviewed April 11, 2024

    After a challenging divorce, I found myself overwhelmed with bills, without a job, facing the daunting task of building a new business, and, most distressingly, without a home. The situation seemed insurmountable, as every effort to catch up felt like another step back. However, discovering and partnering with Freedom has been a turning point in my life. This collaboration has not only offered me the support and resources needed to navigate through these tough times but has also taught me that financial stability is achievable through strategic partnerships and dedicated support. Now, I can finally breathe a sigh of relief and look forward to the future with optimism.

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    Response from Freedom Debt Relief

    Hello William, thank you for bravely sharing your journey with us. We're deeply touched by your story and honored to have played a part in helping you navigate through such difficult times. Going through a challenging divorce, facing financial instability, and the uncertainty of building a new business while without a home must have been incredibly overwhelming. We're grateful that you chose to partner with Freedom during this critical time.

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    Sales & MarketingPunctuality & SpeedOnline & AppStaffEase of Use

    Reviewed April 11, 2024

    Very quick and informative. Have keep up on everything and let me know what’s going on with my progress. Also the app is very easy to use and very self-explanatory. Would tell other people how it works and tell them to go to you if they need assistance.. Thanks for all you have done for me so far..

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    Response from Freedom Debt Relief

    Hi Dennis, thank you so much for your wonderful feedback! We're thrilled to hear that you've found our service to be quick, informative, and attentive to your progress. Keeping you updated and informed every step of the way is incredibly important to us, and we're glad to hear that our efforts have been effective in keeping you in the loop.

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    Staff

    Reviewed April 11, 2024

    Best decision I ever made to choose FREEDOM DEBT RELIEFS to help my situation! Agent very helpful, explain every step of the way!! I would recommend to friends & family! I wouldn’t use any company but FREEDOM DEBT RELIEF. I’m very happy with it! THANK YOU to FREEDOM DEBT RELIEF

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    Response from Freedom Debt Relief

    Thank you so much for your incredibly kind words, Hoa! We're thrilled to hear that choosing us was the best decision you've ever made to help your situation. Your satisfaction and trust mean the world to us. We're delighted to hear that our agent provided you with helpful assistance and explained every step of the process along the way.

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    PriceStaff

    Reviewed April 11, 2024

    Just awesome employees and affordable savings was wonderful and only 4yrs to get out of debt. My all around experience was totally awesome. I am so glad I found this company. Just such a relief to know my debt will be taken care of and I will be debt free

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    Response from Freedom Debt Relief

    Hi Jeff, thank you so much for your wonderful review! We're thrilled to hear that you had such an awesome experience with our team and that you found our savings program to be affordable and effective. Completing your journey to debt freedom in just four years is an incredible achievement, and we're honored to have been part of your success story.

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 11, 2024

    This isn't the first time that I've done business with Freedom Debt Relief. Also, I want to say that I'm not getting paid for my comments. Not only did freedom help me eliminate some very worrisome debt but I also receive a check from FDR. I felt very confident about trusting their assistance again some years later. May I emphasize FDR has been in business for many years. I trust FDR with confidence with the help I need to be set free of my problem. I know their track record. It's a wonderful and secure lifeline when the rescue is needed.

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    Response from Freedom Debt Relief

    Hi Doris, thank you for taking the time to share your experience with us, and for your continued trust in Freedom Debt Relief. We're truly honored to have had the opportunity to assist you not just once, but multiple times on your journey to financial freedom. We're glad to hear that our assistance has helped you eliminate worrisome debt and provided you with a sense of security.

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    Punctuality & Speed

    Reviewed April 11, 2024

    Very good so far and can’t wait to be debt free and I will recommend them to all my friends and family and colleagues. They do very well talking about the importance of the plans they have to get through what you need to do.

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    Response from Freedom Debt Relief

    Hi William, thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you're satisfied with our service so far and that you're excited about the prospect of becoming debt-free. Your enthusiasm is truly inspiring!

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    Staff

    Reviewed April 10, 2024

    I am satisfied with negotiations made with my creditors so far! I have some small accounts paid off and look forward to seeing them all paid through this program! I have struggled since I lost my husband and my health is not good at this time. My grandson was living with me helping out. But he no longer receives a check. He is training for Airforce.

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    Response from Freedom Debt Relief

    Hi Brenda, thank you for sharing your experience with us. We're glad to hear that you're satisfied with the negotiations made with your creditors so far and that some of your small accounts have been paid off. Your progress is a testament to your resilience and determination, especially during such challenging times. We're deeply sorry to hear about the loss of your husband and your health struggles. We understand how difficult it must be to navigate these hardships, and we want you to know that we're here to support you every step of the way.

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    Reviewed April 10, 2024

    Thank you for being there for me, I really appreciate it. I'm grateful to be moving forward with this. Again thank you... if this goes as planned I will be recommending you guys to others who are in the same shape I am in... so far I think you guys alright with me. I want glad to hear my balance had dropped and please... thank you so much.

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    Response from Freedom Debt Relief

    Hi Eloyce, thank you so much for your heartfelt words! We're truly honored to have been able to assist you on your journey toward financial freedom. Your appreciation means the world to us, and we're committed to continuing to support you every step of the way. We're delighted to hear that you're grateful for the progress you've made and that you're feeling optimistic about the future.

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    Billing

    Reviewed April 10, 2024

    Deciding to take the steps towards eliminating my debt was daunting, but FDR came highly recommended. They've lowered my overall monthly payments, and while I've got a ways to go still, there's a weight off my shoulders with every settlement they negotiate, and they've been supportive with every step so far. Highly recommend if you're feeling overwhelmed.

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    Response from Freedom Debt Relief

    Hi Nicholas, thank you so much for sharing your experience with us! We understand how daunting it can be to take the first steps toward eliminating debt, and we're honored that you chose Freedom Debt Relief to support you on this journey. We're thrilled to hear that our program has already made a positive difference for you by lowering your overall monthly payments and providing relief with each settlement negotiated.

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    Customer ServiceOnline & AppStaffTransparency

    Reviewed April 10, 2024

    We were in trouble, thought we would have to file bankruptcy. Freedom Debt Relief HELPED US. Thank you Freedom debt relief. If you are in any kind of debt problem Make the call and or email them today. Their website shows you your progress. Keeps you up to date. Kind say enough good things FDR today

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    Response from Freedom Debt Relief

    Hi Michael, we're truly touched by your heartfelt words! Thank you so much for sharing your experience with us. It means the world to us to know that we were able to provide the support you needed during a challenging time.

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    Staff

    Reviewed April 10, 2024

    Very happy with the process of the program. The timing of the program. A big worry off my mind. l'm not really much of a writer so this a lot to type on this small screen. As I said before a big lift off my shoulder. Thank to everyone for their help on this journey.

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    Response from Freedom Debt Relief

    Hi Kaye, thank you so much for taking the time to share your feedback! We're thrilled to hear that you're very happy with the process and timing of our program. It's fantastic to know that we've been able to alleviate a significant worry for you and provide the support you needed.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 10, 2024

    The team at Freedom Debt Relief have been extremely helpful and quick to respond to any concerns I have with my account. Setting up a program with them was quick and easy and I was able to enroll all of my debt hassle-free right from my phone. I have and will continue to refer them as a debt relief company to friends and family.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words and for taking the time to share your experience with us, Liz! We're thrilled to hear that you're satisfied with the way we've handled your debts and that our service has met your expectations.

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    Staff

    Reviewed April 10, 2024

    I love the way Freedom has handled my debts, always keeping me in the know!! Would definitely recommend them to anyone that needs consolidation!! They are always available to help me if I have any questions about any of my accounts, great people to work with and they are always so kind!!

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    Response from Freedom Debt Relief

    Hi Tammy, thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you're satisfied with the way we've handled your debts and that our service has met your expectations.

    Customer ServiceStaff

    Reviewed April 10, 2024

    They were kind of rude and don't have too many good options to help people. They spend too much time asking for information after you already gathered in information they initially asked for then they can't help. Time wasters.

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    Response from Freedom Debt Relief

    Hi Tara, we apologize for any frustration you experienced during your interaction with us. Our goal is always to provide accurate and efficient assistance to our clients. We understand that gathering information can be time-consuming, and we strive to streamline this process as much as possible. It is important to remember that we are on the same team and we want to be able to help you through this process without mistakes, the best way to do this is to work together and gather all of the information necessary to be successful. Thank you for your feedback.

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    Customer ServicePriceRefunds & PayoutsStaffBillingLoan Process

    Reviewed April 9, 2024

    Overall very pleased with FDR handling of our accounts. Yes I did a video with very positive responses and history. Did not receive my gift card that had been promised/expected. Then had a call from Achieve to help us do an accelerated loan to pay FDR accounts sooner so we could save money? Why would I borrow more money to pay off credit cards that had already been placed with FDR for resolution?

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    Response from Freedom Debt Relief

    Hi Ann! Thanks so much for sharing your experience, and for flagging the incentive you were promised. We’ll be in touch with you soon to get more information so we can look into it.

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    Staff

    Reviewed April 9, 2024

    Accomplishing a great job, thank you! Look forward to settling the rest of my debt and becoming debt free. The process has been easy and simplistic for me. I appreciate the professionalism of the staff. I would definitely refer my friends to your company for credit repair help.

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    Response from Freedom Debt Relief

    Hi Yolanda, thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with us and that our debt relief process has been easy and straightforward for you. Achieving financial freedom is a significant milestone, and we're honored to be part of your journey toward becoming debt-free.

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    Customer ServiceStaffBilling

    Reviewed April 9, 2024

    They listen when I call and have a concern about my credit and creditors and bills and always assist me whenever I need it. I feel very relieved to have my debt going away thru the settlements that Freedom Debt Relief and I'm so grateful for their help and understanding in this trying financial time in my life.

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    Response from Freedom Debt Relief

    Hi Tracey! We're so grateful for your kind words and thrilled to hear about your positive experience with our team. It's our priority to provide attentive and supportive assistance to our clients, and we're glad we could offer you relief during this challenging financial time.

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    Customer ServicePriceStaff

    Reviewed April 9, 2024

    FDR provided me an easy and affordable way to help me remove my outstanding debt and get my credit scores back to where they were prior to my divorce. Communication from them was clear and proactive - I was informed of every step of the process with detail that wasn’t bogged down in jargon.

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    Response from Freedom Debt Relief

    Hi Douglas, we're thrilled to hear about your positive experience with our services! Helping our clients achieve financial freedom and rebuild their credit scores is our top priority, and we're delighted that we could provide you with an easy and affordable solution.

    Price

    Reviewed April 9, 2024

    My experience with FDR is terrible, I had a score of 710 before joining FDR. I entered the program because they told me I could reduce my debts by 50%. I do admit that I had several accounts, but they were all paying well before joining FDR. The methodology that FDR uses is not good, since in my case it results in a negotiation of 65% or no reduction, which then FDR charges fees that in the end are greater than the original debt. That can worsen the cost if I have to look for a lawyer, since FDR's lawyers are terrible and do not look out for the client's well-being.

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    Response from Freedom Debt Relief

    Hi Luis, we're truly sorry to hear about your disappointing experience with our program. Your feedback is invaluable to us as we continuously strive to improve our services. Our goal is to help you save on your debt, get out of debt quickly so you can take control of your financial future. Our focus is not credit, although it is important. Rest assured your credit score will improve as time passes, you can regain control of your credit score after your program as well. An account specialist will be looking into your account and reaching out to you soon.

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    Reviewed April 9, 2024

    I have nothing but a good experience with them and they have lived up to their promise and looks like they will finish with my debt that I have inherited when I took in family members back around Thanksgiving. Thanks to the incompetence of the current president and policy that they put in place, if stop all their spending, the economy could get back pre Biden time.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience with us, Charles! We're thrilled to hear that we've been able to help you navigate through your debt and live up to our promises. We understand that managing inherited debt, particularly during the holiday season, can be overwhelming. We're glad to have been able to assist you in this journey towards financial stability.

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    Staff

    Reviewed April 9, 2024

    They are very helpful whenever I ask them with a question. They keep me in touch every time one of my debts is close to negotiating. They try to help me get my debt as low as possible. The time to settle these accounts are not that long so I can be debt free.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Rebecca! We're thrilled to hear that you've found our team to be helpful and responsive whenever you've had questions. Keeping you informed about the progress of your debts and working to negotiate them down as much as possible are top priorities for us. Our goal is to help you achieve financial freedom as soon as possible, and we're committed to supporting you every step of the way.

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    Reviewed April 8, 2024

    Since I started the Freedom Debit Relief Program I had my doubts.. Now that I have been on here for some months I wished I new about the Program sooner.. I am at peace in my life knowing that I have accomplished one of my hurdles that needed to be done and I say THANK YOU!!!

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    Response from Freedom Debt Relief

    Hi Belynda, thank you for sharing your journey with us! We're thrilled to hear that our program has helped bring peace and accomplishment to your life. Your feedback and success are a testament to the effectiveness of our program, and we're grateful for the opportunity to have been able to assist you.

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    StaffBilling

    Reviewed April 8, 2024

    Freedom Debt Relief has been very helpful resolving my credit card debt. Hopefully I will get my debt resolved. I would recommend them to other people struggling with credit card debt. I am glad I got in touch with them. I am very happy so far with results. When I contact them checking on status they always are very helpful.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Allan! We're thrilled to hear that you're satisfied with the progress we've made in resolving your credit card debt. Your recommendation means a lot to us, and we're grateful for the opportunity to support others who are struggling with credit card debt. Thank you for choosing us!

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    Reviewed April 8, 2024

    My experience with Freedom was real good and I like doing business with them. They explained everything to me and they were the best deal. The way they did it, they settled and took money from me once a month unlike the others who wanted more. But I had to stop for now because I couldn't afford to pay that amount. Once I get back on my feet again, I'll be happy to go back.

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    Response from Freedom Debt Relief

    Hi Lucinda, thank you for sharing your experience with us. We completely understand that financial situations can change, and it's important to prioritize your well-being. We appreciate your honesty in pausing your payments during this time. Remember, whenever you're ready to resume, we'll be here to support you every step of the way.

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    Billing

    Reviewed April 8, 2024

    My debt is getting paid off. They have negotiated all my debt so far, saving me a lot of money. It great to not have all the stress trying to pay bills every month. It leaves me with a little money to make it to end of month. I would absolutely recommend to a friend.

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    Response from Freedom Debt Relief

    Hi Carol, we're delighted to hear about your positive experience with us! Helping our clients alleviate the stress of debt and achieve financial relief is our top priority. We're thrilled that our negotiation efforts have resulted in significant savings for you, allowing you to navigate your finances with more ease.

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    StaffBilling

    Reviewed April 8, 2024

    When you living with debt can be very stressful. And there are services that can help you manage and consolidate your debt. Once you know your credit score and have a comprehensive overview of your debt, you’re ready to start tackling your debt. While becoming debt-free is probably your main goal, it may be best to start smaller, depending on your situation. Focus on making consistent payments and following your plan. Freedom Debit Relief experts — whether they’re certified credit counselors or debt settlement companies — can help you get started.

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    Response from Freedom Debt Relief

    Hi Marcio, we understand how overwhelming debt can feel, and we appreciate you taking the time to share your experience. Our mission is to provide comprehensive solutions to alleviate financial burdens and guide our clients towards financial freedom. Thank you for considering us as your partner in achieving your financial goals.

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    Customer ServiceStaff

    Reviewed April 8, 2024

    I was well educated on how the program works and what I need to do. All my questions were answered when I talked to the representative on the phone. I wish there was someone available to speak to outside of business hours. I would recommend this program to friends and family.

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    Response from Freedom Debt Relief

    Hi Naomi, thank you so much for your review and recommendation! We're thrilled to hear that you found our program informative and that all your questions were answered during your conversation with our representative. We understand the importance of accessibility, which is why our goal is to be available to our clients for the majority of the day, 7 days a week. You can contact our customer service team 7 days a week between 8 am - 9pm EST (Friday, 8am- 8pm EST & Sat+Sun 10am-8pm EST), email is available 24 hours a day, and dashboard requests as well.

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    Customer ServiceStaff

    Reviewed April 7, 2024

    This program is a wonderful relief and I hope I’ll be debt free soon due to their customer service and strive to provide excellent customer service to people to give them a peace of mind that there is a way to get back on track with their finances so they do not have to live paycheck to paycheck.

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    Response from Freedom Debt Relief

    Hi Kristen, thank you for your kind words and for sharing your experience with us! We're thrilled to hear that our program has provided you with wonderful relief and peace of mind during your journey to becoming debt-free.

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    StaffBilling

    Reviewed April 7, 2024

    The person I talked to was very informed and answer all my questions, help me to make the right choice. They explain how the plan works, also help be by setting up what I could afford each month. And worked with on setting up my payment date. I have already told other family members about this plan and to check it out.

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    Response from Freedom Debt Relief

    Hi Sharon, thank you so much for sharing your positive experience with us. We're thrilled to hear that our representative was able to provide you with the information you needed to make an informed decision and guide you through the process.

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    Customer ServicePriceStaffBillingRates

    Reviewed April 7, 2024

    Able to take care of my debt all in one call. They were able to take my credit card debt and help me feel better about myself. Along with less Stress in my life. The understanding that I was having a problem and help me take care of right away. As soon as I called them they started and got me a price that I could afford each month for them to take care of my debt.

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    Response from Freedom Debt Relief

    Hi Sandra, it's wonderful to know that our program has not only helped you address your credit card debt but also provided you with a sense of relief and reduced stress in your life. Your well-being is our priority, and we're glad to have been able to contribute to your financial peace of mind. Thank you for choosing us!

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    Customer ServiceStaffBilling

    Reviewed April 7, 2024

    Very stressed not knowing how I was going to make my payments. Decided to go through FDR and it was the best decision I could've ever made. Payments that I can afford to make and still survive. Also have awesome customer service reps. Larry was very thorough with me. I wasn't really sure if I wanted to do it. My consultation changed from not sure to yes.

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    Response from Freedom Debt Relief

    Hi Tanja, thank you for sharing your experience with us. We understand how stressful it can be when facing financial uncertainty, and we're honored that you chose us to help you navigate through it. We're thrilled to hear that our program has provided you with a sense of relief and that you're now able to manage your payments comfortably. Our goal is to make the process as manageable as possible, and we're glad to hear that our payment options have helped alleviate some of your financial concerns.

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    StaffBilling

    Reviewed April 7, 2024

    Treatment is really good. They were willing to help me out and very helpful. Also they were willing to take all my debt and make sure that I understood everything. Also like how they told me that I could get done quicker than I expected. Even made my payments where I could afford it and not have to worry about anything else.

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    Response from Freedom Debt Relief

    Joseph, thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that you found our service to be excellent and that our team was willing to go above and beyond to assist you. It's fantastic to hear that we were able to offer you a payment plan that fits your budget and eases any financial concerns you may have had. Your peace of mind is our priority, and we're here to make your journey toward financial freedom as smooth as possible.

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    Reviewed April 7, 2024

    Everyone was great to deal with. My questions were all answered thoroughly., I just started but already feel relief from debt. This has been a great decision for me and I would recommend to anyone Struggling with debt. You won’t regret it. If you want to make a change, no time like the present.

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    Response from Freedom Debt Relief

    Danielle, thank you so much for sharing your positive experience with us! We're thrilled to hear that everyone you dealt with was great and that your questions were answered thoroughly. We're delighted to hear that you're already feeling relief from your debt, even at the beginning of your journey with us.

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    Staff

    Reviewed April 7, 2024

    They were very thorough, explained exactly how the program worked and what to expect. Answered all my concerns and questions. Also they told me where I could get help if I should have any more problems or questions. I appreciated how very friendly and helpful they were. I feel very confident in my decision to begin this program and relief has been lifted from me.

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    Response from Freedom Debt Relief

    Nellie, thank you so much for sharing your positive experience with us! We're thrilled to hear that our team was able to provide you with thorough explanations, address all your concerns and questions, and ultimately instill confidence in your decision to begin the program.

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    Contract & TermsSales & MarketingPriceStaffBillingRates

    Reviewed April 6, 2024

    It almost felt like a sales pitch initially with FDR's rep but I kind of warmed up to the agent and then I was more inclined to get on with the process. They were very clear-cut and dry in what the approach was, what their process was, what to do, and what not to do. He was 100% on point with everything that would happen and I was never disappointed because I knew exactly what to expect. They do a fantastic job. I was going through a financial difficulty where I couldn't make my payment and they went above and beyond to make sure that I could make my payments and everything was taken care of for me. The only thing is the price is kind of wishy-washy. I don't understand the pricing process but I do know that that was gonna cost me something. I understood the numbers but it's kind of up to the legal team what they charge. Other than that, FDR is an easy way to get back on track financially. It's a road map to freedom.

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    Response from Freedom Debt Relief

    Hi Michael, we appreciate your candid feedback and are glad to hear that you found our agent's approach clear and informative, ultimately leading you to feel more comfortable with the process. We understand that navigating financial difficulties can be overwhelming, and we're committed to providing transparent guidance every step of the way. We're pleased that our team was able to assist you effectively and accommodate your payment needs during this challenging time. We're delighted to have been able to provide you with a roadmap to financial freedom, and we're here to support you throughout your journey.

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    Reviewed April 6, 2024

    First I would like to say thank you for Freedom the solution. Let’s see what happens with my credit solution and if everything pans out the way it’s supposed to be I’ll be more than happy to recommend to a friend. I would like to see what happens with me first.

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    Response from Freedom Debt Relief

    Hi David, thank you for reaching out and for considering Freedom Debt as your solution. We truly appreciate the opportunity to assist you with your debt. We completely understand your cautious approach and respect your decision to wait and see how things unfold before making any recommendations. Rest assured, we are committed to providing you with the best possible outcome and ensuring that your debt-settlement journey is successful.

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    Customer ServiceStaffBilling

    Reviewed April 6, 2024

    A excellent company to work with. They're about their business and that's all I have to say. Job well done. Thank you Freedom Debt. It's an excellent company to deal with. I haven't had any phone calls for any is nothing else that I can speak of negative about this company. Thank you very much for helping credit card companies whatsoever.

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    Response from Freedom Debt Relief

    Hi Stephanie, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you've had a smooth and trouble-free journey with our company. Your kind words about our professionalism and effectiveness mean a lot to us. We're committed to continuing to serve you with the same level of dedication and excellence in the future. Thank you once again for choosing Freedom Debt, and we look forward to continuing to serve you.

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    PriceStaffBilling

    Reviewed April 6, 2024

    Very knowledgeable and helpful. Glad I talked to them for my financial needs. The payment is not outrageous and it's affordable. It will be deducted straight from my account and I won't even miss it coming out. I get messages to let me know how the process is going. I would recommend them to anyone who needs help.

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    Response from Freedom Debt Relief

    Hi Lisa, thank you so much for your glowing review! We're thrilled to hear that our team was able to assist you effectively with your financial needs. We're pleased to hear that our payment plan is fitting comfortably within your budget and that our communication updates are keeping you informed throughout the process. Your recommendation means the world to us, and we truly appreciate your trust and confidence in our services.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed April 6, 2024

    The sales rep that I spoke with on the program was incredibly pushy. Not sure why as I'd clearly stated several times I was wanting to move forward. We agreed on payments twice a month and I chose my 2 dates. Later I realized she had set me up for biweekly payments and, for being on a fixed income, it was damn near overdrawing my account. Then, I was told what my goals were on each enrolled debt. I feel extremely mislead as I have 2 debts that are supposedly known for not negotiating well. This was told to me by multiple customer service reps. And still, I was quoted several thousand dollars less on the goal for this debt and the settlement didn't even come close. I have 50% of my debts in settlement, which is really nice and I won't discredit that. But with what I've seen up to this point, I almost feel like I could just do it myself and saved thousands of dollars in fees.

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    Response from Freedom Debt Relief

    Hi Esther, we are sorry to hear you felt pushed into enrolling, our goal is to present you with your options so you can make an educated decision. An account specialist will be reaching out to address your progress and savings with you. Thank you for your feedback and allowing us the opportunity to make things right.

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    PriceStaffRates

    Reviewed April 6, 2024

    When I was signed up for this my understanding was I would pay you well over $200.00 per month and when you took on a card I would then be left with zero bal due, but it seems you bring the price down a bit then basically I'm back in same boat owing them, plus my credit score took a huge hit and I have paid you every month with sporadic results from you. I am very unhappy with how it has all gone, wish I had never put my faith in you.

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    Response from Freedom Debt Relief

    Hi Peggy, instead of paying your creditors directly, you'll make monthly deposits into the dedicated savings account. Once you've accumulated enough funds in your dedicated account, Freedom Debt Relief will negotiate with your creditors on your behalf to settle your debts for less than the full amount owed. They aim to reach a settlement that you can afford, typically aiming for around 50% or less of the original debt amount. An account specialist will be reaching out to you, to address your concerns.

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    Customer ServicePrice

    Reviewed April 5, 2024

    Whatever they save you, they take 90% and put it right back on. That is for all their cost, filing, paperwork etc. They are only supposed to get 25 %, nothing more. They don't even itemize and call the company, if there is a deal to cut down a percentage, they let you try to figure it out.

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    Response from Freedom Debt Relief

    Hi Raymond, we only present a settlement once we have terms for you to approve. Regarding our fee, we charge you the percentage outlined on your agreement. Besides the settlement fee, the only other fees we charge are banking fees, which we would be happy to discuss with you again. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed April 5, 2024

    In the beginning, I felt nervous I have never done anything like this before. Now I feel more at ease and secure that I am being taken care of. When I had a question or concern it was always answered. I was shown empathy and kindness. I can now breathe a little easier due to the existence of FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jacqueline, we're truly grateful for your feedback and delighted to hear that our program has provided you with a sense of ease and security during what can be a stressful time. It's perfectly normal to feel nervous when embarking on something new, and we're thrilled that we were able to help alleviate those concerns for you.

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    Reviewed April 5, 2024

    Didn’t know it was gonna affect my credit so bad. I would have not done it if I knew that it did. I will not ever do this again even if I had to. I was making my payments with my credit good, all I wanted was one payment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Matthew, the negative credit impact can be tough to get past, but rest assured your credit will begin to improve as time progresses and your accounts are resolved. Our focus now is to help you get out of debt, so you can take control over your financial future. An account specialist will be reaching out to you to walk you through your concerns.

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    Staff

    Reviewed April 4, 2024

    I was very skeptical of the program at the beginning. But it wasn't long before we got our first settlement. The debt they settled was our biggest expense, and they settled for over half. Despite a few setbacks, we would have had no chance of fully repaying this debt without help from Freedom Debt Relief. I am deeply grateful for their work and expertise.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Justin, we're truly grateful for your kind words and for giving our program a chance, despite your initial skepticism. It's fantastic to hear that we were able to deliver results for you, including settling your biggest expense for over half of the original amount. We understand that setbacks can occur, but we're committed to overcoming them and helping our clients achieve financial freedom.

    Customer ServiceRefunds & PayoutsStaff

    Reviewed April 4, 2024

    I was paying them almost $500 per month to resolve my 6 accounts I had enrolled with them. I did this for about 3.5 years. They paid the bare minimum each month to the creditors so minimal progress was made. I realized with the $18,000+ I paid them over those years I could’ve just taken care of the debt myself. In the end I called each individual creditor myself and negotiated a settlement. I don’t find this program beneficial. Would not recommend. I regret enrolling and I hope someone sees this review and I can save them from the same mistake.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lela, we're truly sorry to hear about your experience and sincerely apologize for any frustration or disappointment you've encountered. Our goal is to provide effective solutions and support to our clients, and it's disheartening to learn that we fell short of meeting your expectations.

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    Punctuality & SpeedStaffBilling

    Reviewed April 4, 2024

    Since enrolling in the program my substantial debts have been reduced. The agents that I have dealt with have been extremely supportive and have quickly resolved any issues. I have been late with a couple of monthly payments but the program has been adjusted to suit. Since enrolling a few of my outstanding debts have been successfully discharged.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Martin, thank you so much for sharing your positive experience with us! We're thrilled to hear that our program has been effective in reducing your substantial debts and providing you with the support you need along the way.

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    PriceStaff

    Reviewed April 4, 2024

    Credit was used to get by as the current economic climate left me short on monthly costs. Very grateful to have found FDR. The instructions are so clear and detailed. The processes in place are like clockwork. Every question has been answered via the FAQ section. Thank you for your help! God Bless You!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Emmalee, we're truly grateful for your kind words and so glad to have been able to assist you during this challenging time. It's our priority to provide clear and detailed instructions to make the process as smooth as possible for our clients.

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    BillingHonesty & Transparency

    Reviewed April 4, 2024

    I am so grateful for this program. These bills honestly, would not have been paid. I tried, but being single, it is very difficult to live paycheck to paycheck and survive. I really wish I hadn't put myself in this predicament, but they were there to rescue me. I'm happy with this program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elizabeth, it's heartening to hear that our program has provided you with the support you needed during a challenging time. We understand how overwhelming it can be to navigate financial difficulties, especially as a single individual living paycheck to paycheck. We're glad we could step in and offer assistance when you needed it most. Remember, moving forward is what matters most, and we're here to help you along the way.

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    CoverageStaff

    Reviewed April 4, 2024

    Yes I would recommend people who are struggling to pay their debts. My experience with the workers was amazing. This is my first time using this type of help and they made me feel more comfortable about fixing my debt. The rep that helped me explained how everything worked so I could understand it. They were very kind and not judgmental, which is always nice. You guys are doing AMAZING!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jessica, we're thrilled to hear about your positive experience with us! Thank you for recommending our services to others who may be struggling with debt. Making our clients feel comfortable and supported is a top priority for us, and we're glad to hear that our team was able to provide you with the guidance and understanding you needed.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed April 3, 2024

    A friend referred me to you. Very friendly and professional. Feel like I’m in good hands. I like that I can take care of whatever comes up over the phone, text or email. I’m so glad that you were able to help me. It’s less stress for me. Knowing that I’m able to pay my car and my mortgage on time makes me feel better.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Norma, we're delighted to hear that you're feeling supported and satisfied with our services! Thank you for trusting us and for your kind words about our team's friendliness and professionalism.

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    Punctuality & SpeedStaffTransparency

    Reviewed April 3, 2024

    My experience with FDR has been excellent so far. They have negotiated my debt to significantly lower amounts and keep me consistently updated on my progress. Would highly recommend to anyone who is looking to come out from under a mountain of debt. I will speed up the process and you will enjoy being debt free much faster than you could ever on your own.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anja, it's wonderful to hear that you're having an excellent experience with us so far! We're thrilled that our negotiation efforts have significantly reduced your debt and that you're receiving consistent updates on your progress. Thank you for recommending our services to others who may be struggling with debt.

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    Reviewed April 3, 2024

    Everything good, and in good standards my expectations are going well and everything at flow. I would highly recommend this program to anybody that needs assistance to build their credit back up. This is the beginning of what we are trying to do to get our stuff back in order. I’m in good spirit that I’m going to bounce back and stay on my credit this time around.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ernesto, It's fantastic to hear that everything is going well and meeting your expectations! We're thrilled to be a part of your journey towards rebuilding your credit and getting your finances back on track.

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    Staff

    Reviewed April 3, 2024

    The program has been working well for me. I would recommend them to friends and family. The staff is very professional. They are very helpful when it comes to working with your creditors. If you have any questions or concerns they seem to be able to answer your question or your concern.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, it's fantastic to hear that you're experiencing positive results with our program! Thank you for recommending us to your friends and family. Our team works hard to provide professional and helpful service, and we're thrilled that you've found them to be effective in working with your creditors and addressing any questions or concerns you may have.

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    Customer ServiceTechPriceOnline & AppStaffEase of Use

    Reviewed April 2, 2024

    I received an email talking about the services Freedom Debt Relief provided, so I reached out and it was after a lengthy conversation with one of their customer service agents that I elected to contract with them for services. It was wonderful. Everything was easy. It was minimal effort on my part. Everything was fully disclosed.

    They have a very easy to navigate website. And I receive periodic emails to say, “Have you checked into this recently? Have you followed up?” So, subtle friendly reminders. And everything is fully disclosed on their website. They have an enrollment portal that I could log in and see exactly the status of all of our open cases. Also, they were very easy to reach by phone and they return calls timely. They are forthcoming with information, patient, and knowledgeable.

    We discussed financial eligibility and what was manageable for me. I wanted to know a timeline and have the quickest closure time, so we looked at different scenarios, and I picked the one that worked best for me. I liked the wealth of knowledge and guidance, and any question that I asked, it didn't seem like it was the first time that the rep had been asked that. So, there was a sense of comfort, knowing, “I'm not the first person who's asked this or gone through with this.” It was very comforting to know that there was a solution and all of my questions were answered.

    Freedom Debt Relief was there when I needed them. There wasn't any kind of haggling or excessive contact in a negative way. It was just, “Hey, if I needed them, I could reach out.” Got a cellphone number I could call any time, and they were always available. It takes a huge burden off of my plate. Look into it to see if it's a fit for you. It's at no cost to talk to anybody to review where your situation is and possible solutions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, your review truly highlights the essence of what we strive to achieve at Freedom Debt Relief - providing a seamless and supportive experience for our clients as they navigate their financial journey. We're thrilled to hear that you found our services easy to access and navigate, and that our team was able to provide you with the guidance and support you needed every step of the way.

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    Staff

    Reviewed April 2, 2024

    Very kind and caring people who don’t judge you but look with a way to help you. They don’t bother you and keep you informed without taking a lot of your time. It was a very difficult time for me and I needed help. FDR is there for me. It was the best decision I could have made.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul, thank you so much for taking the time to share your experience with us! We're delighted to hear that you're finding our program effective and that you're seeing positive changes in your life. Your commitment to the program is key, and we're here to support you every step of the way.

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    Reviewed April 2, 2024

    Freedom Debt Relief is true to their word since I've joined the program they have done exactly what they said they were going to do. My life is slowly but surely regaining balance as long as you commit to the program I assure you your life will begin to get back on track.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Paul, we are thrilled to hear that you're experiencing such positive progress with us! It's great to know that we've delivered on our promises and helping you regain balance in your life. Thank you for sharing your experience, it's truly inspiring.

    Profile pic of the author.
    Terry increased rating by 2 stars.
    Customer ServiceContract & TermsPricePunctuality & SpeedRefunds & PayoutsStaffBillingValue
    After a positive interaction with Freedom Debt Relief, Terry increased their star rating on April 11, 2024.

    Updated review: April 11, 2024

    Due to the quick and acceptable response I received from the company, I retract my previous comments due to the grave misunderstanding on my part.

    Original Review: April 2, 2024

    CAUTION AVOID THIS COMPANY - DEAL DIRECTLY WITH YOUR CREDITORS - I am only giving them 2 stars because they kept the collection agencies at bay... other than that, I am extremely disappointed in their services. Had I done my due diligence ahead of making an agreement with them, I would have chosen other options. My ignorance for not doing so is to blame. Here’s my story. ...

    I had a hefty amount of Credit Card debt that was virtually unpayable due to loss of employment. I contacted FDR and was very pleased that they were going to help me. The original amount I owed to my creditors was at $39,500. FDR negotiated a settlement with my creditors for at $20,300, which is a difference of $19,200. I consider that a very acceptable settlement. I agreed to having $500 a month drafted from my account to pay towards the settlement starting June of 2019. As of February, of 2024, I had made 56 payments of $500 totaling $28,000 (almost $8,000 over the agreed settlement with my creditors). The additional money went to fees and such to FDR. While that sounds bad, consider the fact that I still had a year and 5 months to go in my original agreement… (March 2024 to July 2025… that would have been another $8,500.). A major rip off. If you make an agreement with FDR – try very hard to pay it off early!

    It gets better! In February of 2024, I contacted FDR to see how much it would cost me to finish my agreement. They quoted me an amount, of which I immediately paid over the phone. Today, I noticed my account was drafted again. I contacted FDR to try and resolve this matter and was given three different answers with three different amounts that they tell me I still owe!! I contacted the Consumer Financial Protection Bureau and found out that this has happened a lot, so I added my name to their complaint list.

    It even gets better!!! Working with FDR does keep the creditors from harassing you - it does keep the creditors from turning your accounts over to collection bureaus, and it does keep the delinquency off of your credit bureau (temporarily)... but once the settlement is made, it will appear on your credit bureau and your FICO score will plummet. Also, remember the amount that you think you are saving with a settlement - well you will have to pay taxes on that savings amount! The IRS will consider it additional income. FDR might by you a little time, but in the end it's not worth it. Especially when you think you're all paid off and these additional charges are thrown at you. Contact your creditors, try to negotiate with them directly… I think you will save time, headaches and money.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terry, we are terribly sorry to hear that this has been your experience. We want to clarify that Freedom Debt Relief does not benefit off of clients being in the program longer than expected and some of your mentioned concerns including timing of settlements, fees and credit impact are disclosed during enrollment. We acknowledge that you have had a poor experience the concerns you shared are valid. It sounds like we have some service opportunities that we need to address and would like the opportunity to discuss your mentioned concerns. One of our account specialists will be reaching out to you shortly to discuss the details of your review.

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    CoverageStaffBilling

    Reviewed April 2, 2024

    Never worry over it, check every few months. So was pleased with how things was handled. Do never really look, just knew had the payment and making sure had money to cover the payment and let the wonderful people handle it for me. So I knew this would be all taking care of and nothing to worry about, so was glad went this way to help me climb out from under the mistake that I build up. And now know not get there again. So thank you for the hard work that all do to help out other in their need of time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kathy, we're delighted to hear that you've had a positive experience with our service! It's great to know that you found peace of mind in knowing that your payments were being taken care of and that you could trust our team to handle everything for you. Thank you for recognizing the hard work of our team, and we're honored to have been able to assist you on your journey towards financial freedom.

    Verified purchase

    Reviewed April 2, 2024

    I’m on my third settlement in six months. So far, so good. My only “complaints” would be settling the debts over a longer period than 3 months, so more debts settlements can happen simultaneously. Also the FDR fee should be divided among the 3 months the settlement is taking place. Again, just so more debt settlements can occur. Otherwise, nothing but positive things to say. The experience with chats and actual operators have been great. Thank You!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Scott, thank you for sharing your feedback and experience with us! We're glad to hear that you've had positive interactions with our team and that your settlements have been progressing well. We appreciate your suggestions regarding the settlement duration and fee structure, and we'll definitely take them into consideration as we strive to improve our services.

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    MaintenanceStaff

    Reviewed April 1, 2024

    For a process that's relatively complex, FDR comes out on top by breaking things down into easy steps and always reminding you what's next, so you don't get lost. If they negotiate good settlements, they can save you a lot of money and help you out of that financial hold you've been forced to live in.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Susan, thank you so much for your positive review! We're thrilled to hear that our step-by-step approach has made navigating the debt relief process easier for you. Our goal is to provide clear guidance and support every step of the way, so it's great to know that our reminders and explanations have been helpful. We're committed to negotiating the best possible settlements for our clients, and we're glad that we've been able to help you save money and break free from financial burdens.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 1, 2024

    We used Freedom Debt Relief before and then we dropped them because they weren't really helping us. They were splitting the monthly payments in three ways and only giving us a certain amount of payment on our accounts and it didn't seem like it was doing any good. A few years later, we started using them again and it's the same thing. They make payments to different companies. It helps but it's a slow process. Also, I wish they would allow the consumer to go in and change their deposit amount online instead of having to hold and talk to one person and talk to another person. It's very time-consuming. They could just put that online and the person could agree with that and it'd be done. But no, it takes me 20 minutes every time I have to call them just to get the right person to change the deposit amount.

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    Response from Freedom Debt Relief

    Hi Annette, thank you for sharing your experience with us, and we apologize for any inconvenience you've encountered. We're sorry to hear that you haven't found our service as helpful as you'd hoped. We understand the importance of efficiency and ease of use in managing your accounts and deposit amounts. Our goal is to help you get out of debt quickly and with maximum savings, which is why we settle multiple accounts at once. You should be able to program an additional deposit on a date of your choice and amount of your choosing, on your dashboard. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed April 1, 2024

    I think this program is great, it has helped me with some of my debt and I have only been enrolled since November. If you have any questions, they will answer them in a timely manner. I am glad this program has relieved some of the stress in my life.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Denitra, thank you for sharing your positive experience with us! We're delighted to hear that our program has helped alleviate some of the stress in your life and that you've already seen progress in managing your debt since enrolling in November. Keep up the great work!

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    Reviewed April 1, 2024

    I was worried about my debt. After I was setup I felt much better. My debt got out of control. I tried to get out of it myself, but it just kept getting more and more difficult. I wasn’t sleeping and worried all the time. Now I have a better outlook.

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    Response from Freedom Debt Relief

    Hi Christopher, thank you for sharing your experience with us! We're glad to hear that our program has provided you with some relief and a better outlook on your debt situation. We understand how overwhelming debt can be, and we're here to support you every step of the way towards financial freedom.

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    Reviewed April 1, 2024

    Have not had much to judge on yet. Just starting the process. Haven't had anything to base any recommendation on. One thing that has bothered me is that I cannot get anyone to tell me what the commission is that I will have to pay your organization for the services rendered.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Phillip, thank you for taking the time to bring this to our attention. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed March 31, 2024

    I was so glad that this young man helped me out. He was very kind and knowledgeable, with his expertise I was so excited and happy that he could help me. Kevin D. was awesome. I now feel free from all of that pressure that I was under. Thank you Kevin for being so kind and helpful, need more workers like you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Macey, thank you so much for your kind words! We're thrilled to hear that Kevin provided you with exceptional service and helped alleviate the pressure you were under.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed March 31, 2024

    I think your payments should be pulled out right away as soon as the date comes around not wait two or three days and I also think soon as you join up with FDR you should automatically be calling the consumers so they stop the phone calls. It’s very annoying when you’re at work and you getting phone calls from all these creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Phillip, thank you for sharing your feedback with us. We understand the frustration of receiving creditor calls, especially during work hours. Our goal is to provide relief from such interruptions as quickly as possible. Regarding payment processing timing, we strive to ensure payments are processed promptly according to your agreed-upon schedule. However, we acknowledge that delays can occur due to various factors, and we're continuously working to improve our processes to minimize such occurrences. As for initiating contact with creditors, we typically begin negotiations once your program is fully established and there are enough funds in your account for negotiations. However, we appreciate your suggestion and will consider ways to streamline this process further to provide immediate relief from creditor calls.

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    Customer ServiceStaffRates

    Reviewed March 31, 2024

    So far so good. There's not much I can rate right now. I'm just getting started. And I'm still trying to understand how it all works. But they have been really nice to me and very helpful. And it was very easy to get started. I just made one phone call and they did the rest.

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    Response from Freedom Debt Relief

    Hi Paul, welcome to our FDR family! We are happy to have you on board. We hope to continue to provide you with world class service!

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    Customer ServiceStaffBilling

    Reviewed March 31, 2024

    I liked the people I talked to at FDR and their program better. I got a divorce and I was in a lot of debt, and I needed to take care of it, so I decided to consolidate everything. The rep listened to everything I said and understood, and we went through the steps that we would do and how we would get me out of debt. She was not judgmental and very willing to help. I lost my job so I asked if we could lower my payment, and they said, “Absolutely.” It was no problem. It didn't take anything away from the timeline. They were very willing to work with me in any way. It was great customer service. I never talked to somebody who wasn't kind, knowledgeable and understanding.

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    Response from Freedom Debt Relief

    Hi Katheryn, thank you so much for sharing your experience with us! We're glad to hear that you found our program and team members to be supportive and understanding during a challenging time in your life. Providing compassionate and non-judgmental assistance to our clients is always our priority, and we're pleased to hear that you felt heard and valued throughout the process.

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    PriceRefunds & Payouts

    Reviewed March 30, 2024

    Lowers what you pay back to creditors but the fees monthly and in each settlement are so high I’m not sure it’s worth it!! I have 3 more unresolved and they’re nowhere near completing them so the balance has almost doubled since signing up for this service. If you can get it done by yourself I’d stay away from here.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elizabeth, in order for us to be able to negotiate on your behalf, your accounts have to go past due. Our goal is to settle your accounts and ensure ultimate savings. Rest assured we will only bring you the best deals we can get. Regarding our settlement fees, we charge a set percentage of each account we settle, the percentage is applied to the enrolled balance of each account that we settle, we do not make any extra money off of increased balances due to interest rates and late fees. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffBilling

    Reviewed March 30, 2024

    Everything was fine with the customer service but sometimes, the language barrier is an issue. And when I asked to speak to someone else, I was hung up on. Plus, I'm hard of hearing. So both made it very difficult. But it might have only happened once or twice. Freedom Debt Relief took care of my debt and I had the legal service. I was served at my home with a subpoena and luckily, I had chosen that service. I called Freedom and they took care of it. I recommend it for people who are in debt. I struggled for several years with that payment but it kept people from calling me, which was the biggest thing.

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    Response from Freedom Debt Relief

    Hi Lisa, thank you for taking the time to share your experience with us. We're truly sorry to hear about the difficulties you encountered due to a potential language barrier and communication issues. Your feedback is valuable to us, and we'll make every effort to ensure that our representatives are equipped to provide effective communication and support to all of our clients, regardless of language or hearing challenges.

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    Staff

    Reviewed March 30, 2024

    Everything was awesome in my experience with FDR. They gave me the best offer. They were always nice, professional and kind. They gave me a lot of information and I'm pleased with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Veronica, thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with us at us. Providing the best offer and delivering exceptional customer service are our top priorities, and we're delighted that you found our team to be nice, professional, and kind throughout your journey.

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    Reviewed March 30, 2024

    So far this company is great. I was referred by a friend. I have Been with the company a month. So far 1 creditor has been contacted and 1 settlement has been made. I am excited and looking forward to being debt free with the next year. When my friend referred me I was a bit skeptical but I am very happy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ariana, we're thrilled to hear about your positive experience so far! Thank you for trusting us to help you on your journey to becoming debt-free. It's great to hear that you're already seeing progress after just a month, and we're excited to continue working with you towards your goal of financial freedom.

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    CoverageStaff

    Reviewed March 29, 2024

    Freedom Debt has been enormously helpful in helping me get my financial situation under control. From helping me settle large accounts to legal representation, Freedom has me covered. There are plenty of debt relief companies out there to choose from, but I am glad that I went with Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi LaVance, thank you so much for your kind words! We're delighted to hear that our program has been instrumental in helping you regain control of your financial situation. Providing comprehensive support, from settling large accounts to offering legal representation, is our commitment to our clients. We're grateful for the opportunity to have been a part of your journey towards financial freedom.

    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed March 29, 2024

    I was struggling with a large amount of credit card and personal loan debt last year and decided to give Freedom Debt Relief a call after a friend recommended them to me. Easily one of the best decisions I've ever made. Yes, your credit WILL take a hit but that's something they explain to you from the beginning. I have not experienced anything that my representative did not explain as part of the process. Anyone says otherwise, I feel like maybe they just weren't paying attention. I'm only a few months in the program and FDR has already negotiated 4 accounts and we are in the process of paying them off. If you're on the fence about this program like I was...trust me when I tell you FDR has got your back.

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    Response from Freedom Debt Relief

    Hi Gabriel, thank you so much for sharing your journey with us! We're thrilled to hear that you found our program to be one of the best decisions you've ever made. It's fantastic to hear that we've already made progress on negotiating and paying off accounts for you. We're committed to having your back every step of the way on your path to financial freedom.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed March 29, 2024

    My experience with FDR is that they are a professional, well-managed firm and they meet and exceed customer expectations. Nice customer service, very responsible. Really fast responding to all my questions and concerns. FDR works with lawyer company if you have legal complaints. Highly recommend this service for solving problems with credit cards.

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    Response from Freedom Debt Relief

    Hi Katherina, thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our team at FDR. Providing excellent customer service and exceeding expectations are always our top priorities. It's great to know that our fast responses and collaboration with legal professionals have made a difference for you. Your recommendation means a lot to us.

    Verified purchase
    Customer Service

    Reviewed March 29, 2024

    I had emailed right after setting up this & I wanted it canceled. So I did put in the request to do so through email and I was not granted when I’m low on funds at the moment and I wasn’t ready to start the process fully.

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    Response from Freedom Debt Relief

    Hi Andrea, an account specialist will be reaching out to you to address your concerns.

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    Customer ServiceStaffLoan Process

    Reviewed March 29, 2024

    Very good service. Friendly employees. Not at all impressed with the sister company that tries to get you a loan to pay off quicker. I sent them my information 4 times to the address they told me to and still getting calls to send it again. I am 70 years old and had had knee replacement surgery yet I still went to my bank 4 times and had to pay 3 of those to get copies of bank work and they still kept asking for more. Not at all happy with the sister company

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    Response from Freedom Debt Relief

    Hi Suzy, thank you for bringing this to our attention. Your feedback is important to us and we will escalate this to the appropriate department.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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