Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Reviewed May 28, 2024
They stay on top of every aspect of my program, always available to offer advice. Progress reports are timely. They have been flexible if/ when one of my scheduled payments have to be delayed (emergency, etc.) No complaints. They make no unilateral decisions, always asking first if I approve a certain settlement. They track my enrolled debt even better than I do. They are the most professional, and courteous in this business. Their fees are better than all their competitors. Above All - your private information is safe with them.
Murray, thank you for sharing your experience! We’re thrilled to hear that our team has been diligent in managing every aspect of your program and providing timely advice. It’s great to know that we’ve been flexible and understanding when unexpected situations arise. Ensuring the security of your private information is paramount to us, and we’re glad to hear that you feel confident in our measures. Thank you for choosing us, we’re here to support you every step of the way!
Reviewed May 28, 2024
I am very pleased with Freedom Debt Relief. They have helped me tremendously with getting my debt resolved. They have been able to resolve my debt in a timely manner. When I called or sent an email or through dashboard, I got a quick response and my questions answered. Thank you so much for their assistance and time.
Thank you for your wonderful feedback, Katherine! We’re delighted to hear that you’re pleased with our team and that we’ve been able to help you resolve your debt in a timely manner. It’s great to know that our team has been responsive and that your questions were answered quickly. We appreciate your kind words and are grateful for the opportunity to assist you. Thank you for choosing us!
Reviewed May 27, 2024
I’m glad to finally get some breathing room from my debt. I’m also happy to get the help I needed so bad. Everyone that I have talked with has been great at helping me get through this setback from all the debts. And can’t wait to get all of my debt taken care of and behind me and my family.
Thank you for sharing your experience, Jeffrey! We’re thrilled to hear that you’re finding relief from your debt and that our team has been able to provide the support you needed. It’s wonderful to know that we’ve been helpful during this challenging time. We’re committed to helping you get all of your debt taken care of and behind you. Thank you for choosing us to be part of your journey to financial freedom!
Reviewed May 27, 2024
The process was easy and I was able to get a loan to settle my debt sooner. However, it's unfair to those who do not have direct deposit at no fault of their own. They deserve a chance too. My husband was unable to get approved for the same loan with a better credit rating. He was denied simply because his small company doesn't do direct deposit.
Hi Wacheta, we are so happy that you were able to move forward with our loan partner to resolve your debt sooner. We appreciate your feedback regarding direct deposit, since we are not the loan company we cannot speak to specify underwriting requirements but do appreciate you taking the time to share your experience. Congratulations again on getting your debt paid off sooner!
Reviewed May 27, 2024
Glad they are able to help. I just wish they pay my debts first before taking out the service fee and percentage fees..I guess it is a slow process unlike other company which they lend them money and pay off their debts and collect it later on. Overall It's good.
Hi Eufemia, great feedback! Because we are not a loan company, our process is a little different. With debt settlement, we need to accumulate funds to negotiate a targeted account. We only charge our fee for accounts we have settled and send payments for. We do this as we go, to avoid presenting you with a large bill at the end of your program. The good news is, the fees are included in your estimated program cost. Please let us know if you have any further questions regarding fees or your progress!
Reviewed May 27, 2024
Very friendly and also very helpful! Always willing to answer questions and phone calls! Your employees care about the client and are very intelligent people, keep up the great work, well appreciated! Let’s just say nothing short of being amazing, thank you for all your help, well appreciated! Would definitely refer a friend!
Thank you for your wonderful feedback, William! We're thrilled to hear that our team has been friendly, helpful, and responsive to your questions and calls. It's fantastic to know that you feel cared for and that our employees have made a positive impression on you. We appreciate your kind words and your willingness to refer a friend. Thank you for choosing us!
Reviewed May 27, 2024
They have very professional people, and amble to help you, For Latinos, they also have help in Spanish, It doesn't take you much time, to apply and they explain very well passed the benefits step by step, The whole process, you see it on the website, and you can monitor the payments as your accounts go etc.
Thank you for your positive feedback, Ezequiel! We’re pleased to hear that you found our team professional and helpful. It’s great to know that our Spanish support team made a difference for you. We’re glad the application process was quick and that our step-by-step explanations were clear. Being able to monitor your progress on our website is an important feature, and we’re happy it’s been useful for you. Thank you for sharing your experience!
Reviewed May 26, 2024
This is my first time using Freedom Debt Relief. I do not have any issue. They are doing an excellent job. I am going to invite a lot of friends that I have to this company. One of my friend told me about it that's why I joined. Hopefully I get out of that soon as possible. Thank you guys so much.
Carla, thank you for your kind words and for choosing us! We’re thrilled to hear that you’re satisfied with our service and that you’re considering recommending us to your friends. We appreciate your trust and are committed to helping you achieve financial freedom as quickly as possible. Thank you for being part of our Freedom Family!
Reviewed May 26, 2024
I'm very happy with these results. Thank you for your help. Peace of mind is always helpful. I look forward to paying more each month to provide Freedom Debt Relief a workable reduction with my creditors. It is a pleasure to experience this experience with FDR!!
Rose
Thank you for your positive feedback, Rose! We’re glad to hear that you’re happy with the results and that we’ve been able to provide you with peace of mind. It’s wonderful to know that you’re looking forward to contributing more each month to achieve negotiations and savings with your creditors. We’re committed to supporting you throughout this journey, thank you for choosing us!
Reviewed May 25, 2024
Updated on 06/09/2024: From step 1 to finishing it was an all around success and awesome experience. Christian made me feel less stressed and explained the program to me in detail. Answered all my questions and already a settlement offer! WOW! I am finally not stressing and not getting any sleep. It was so hard until I made this decision that has changed my life.
Original Review: Comfortable process all the way through. Made me relaxed and answered all my concerns. Very friendly and knowledgeable. Christian was there every step of the way with all my questions and was very kind and helped me feel not so stressed about my situation. Thank THANK YOU SO VERY VERY MUCH. Always kept in touch with me.
Your feedback is much appreciated, Robyn! We’re thrilled to hear that you found the process comfortable and that all your concerns were addressed. It’s wonderful to know that Christian was able to provide such supportive and kind assistance, helping to ease your stress. Thank you for your kind words and for highlighting the continuous communication you received. We’re here for you every step of the way!
Reviewed May 25, 2024
Well explained, they did everything I needed. The way the program was explained was great. I feel safe and happy that I have joined and can’t wait until I get my debt relieved. Soon I will be debt free. This is a program that I will recommend to all my friends.
Thank you for your wonderful feedback, Antonio! We’re delighted to hear that you’ve had a positive experience with us. It’s great to know that our team has been able to achieve better results and provide clear guidance on handling debtor calls. We look forward to continuing to support you on your journey to financial freedom.
Reviewed May 25, 2024
I have to say I am very happy thus far. I am still awaiting my next goal to achieve. I think it's a good program if you want to get rid of your debt. I never knew of the process of this program until I read about it. Thank you very much.
Karen, thank you for trusting us and allowing us the opportunity to guide you in your journey towards financial freedom!
Reviewed May 24, 2024
Yes, I could have done this without using Freedom Debt Relief (FDR), however, they get better results than I ever could. I only had to deal with a few calls from debtors but, FDR tells you how to handle that and what to say. Everything is transparent with FDR and they are always available for questions and assistance. I LOVE the DASHBOARD online. I submit my correspondence from my debtors whether it's from mail or text messages, the technology is superb. I HIGHLY recommend FDR.
Thank you for your wonderful feedback, Charlotte! We’re delighted to hear that you’ve had a positive experience with Freedom Debt Relief. It’s great to know that our team has been able to achieve better results and provide clear guidance on handling debtor calls. Thank you for choosing us!
Reviewed May 24, 2024
They are very diligent in monitoring my Debt & keeping me informed every step of the way. I like their system & the Great Customer Service they have. They are quick to answer any question I have & they really are doing A Plus work for me. You won't go wrong with them. They do all the negotiating & I am worry free knowing have people who work very hard on my behalf. Thank FDR!
Thank you so much for your kind words, Ophelia! We’re thrilled to hear that you’re happy with our services. Our team takes great pride in diligently monitoring your debt and keeping you informed throughout the process. It's fantastic to know that you appreciate our system and customer service. We strive to answer all questions promptly and work hard to ensure you remain worry-free. Thank you for choosing us!
Reviewed May 24, 2024
The gentleman that l spoke with when signing up was very cordial & extremely knowledgeable. I was happy with the plan at that point, but l had to send in additional paperwork to add a couple of small claims that were not added at inception. There was absolutely NOTHING from Freedom at that point. I have no idea if the information was added or addressed. It was the same when l needed information from them, it's like nobody's home. I can only hope that things go OK from here on out.
Peggy, thank you for bringing this to our attention. We apologize for the inconvenience and an account specialist will be reaching out to address your concerns.
Reviewed May 23, 2024
After I signed up with FDR I read an article online about previous practices which made me really nervous. I just pray this isn't going to turn into a scam. I just want everything settled and Mr. ** said it might take years to negotiate with them. I'd also like a printed copy of my contract mailed to me..Thanks in advance.
Hi Cynthia, thank you for trusting us. Our process begins by allowing accounts to become past due, accumulate funds in your dedicated account, and begin negotiations. Once we have a settlement offer, once you approve it we will set up the payment plan. We wish you success in your journey towards financial freedom and will be with you every step of the way!
Reviewed May 23, 2024
My advisor was a good listener. He told me exactly what to do. The payment comes out automatically. He told me how to make an extra payment if I wanted to. I would recommend this company if you are struggling. I look forward to putting this chapter of my life behind me. Thank you for all your help.
Thank you for sharing your experience, Mary! We're delighted to hear that your debt consultant was a good listener and provided clear guidance. It's great to know that the automatic payment process and instructions for making extra payments were helpful to you. Your recommendation means a lot to us, and we're glad to have been able to support you. We look forward to helping you close this chapter successfully. Please let us know how we can continue to support you!
Reviewed May 23, 2024
You guys have great customer service. I enjoy dealing with you all, you're all so very understanding!! Again, you're the best. Every time I get off the phone with you I feel so much better. You put me at ease, and not many companies do that anymore... Thanks. Sincerely, Mike **. A very happy customer...
Thank you so much for your kind words, Mike! We're thrilled to hear that you enjoy dealing with our team and that we are able to put you at ease. Your feedback inspires us to continue delivering the best experience possible. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for your wonderful support!
Reviewed May 22, 2024
I signed up on May 3, 3024 to begin monthly deposits starting June 3, 2024. I called yesterday, May 21, 2024 to request working on my Best Buy account later in the process. I have several accounts less than Best Buy and a few more than that account. The rep assured me that he had annotated my account to ensure that is done. Everyone has been very personable and answered my questions.
Hi Janet, thank you for sharing your experience with us so far. We look forward to seeing your progress, please let us know how we can continue to support you!
Reviewed May 21, 2024
I have sent emails with questions to the individual who signed me up and have not heard from her, just as I had sent emails to the person who kept reaching out to me and finally someone else responded. The communication between FDR and me has been poor at best.
Thank you for bringing this to our attention, Charles. We sincerely apologize for the lack of communication you have experienced. This is not the level of service we strive to provide. We will be reaching out to you directly to address your concerns and ensure that all your questions are answered promptly.
Reviewed May 21, 2024
The approach and the offer of assistance seemed fine. I am hoping that Freedom Debt Relief will fulfill my desire to greatly improve my financial situation. I had a very bad experience with a previous company. It offered to get a power of attorney over after three months, but it did not so after three months in the program.
Thank you for sharing your thoughts and experience with us, James. We're glad to hear that our approach and offer of assistance have made a positive initial impression. We understand your concerns, especially given your previous experience, and we are committed to ensuring that you have a positive journey with us. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2024
I'm amazed that this actually works better than I expected. The speed of the delivery to reduce my debt, I couldn't thank Freedom enough. They actually negotiated the debt I owed and exceeded the quoted projected amount that would be paid by me if I didn't use the service. The actual debt I owed was well over 50% of the proposed amount the program suggested I would pay. I just want to reiterate my claim. I will definitely let others know!!!
Thank you so much for sharing your experience, Alvin! We're thrilled to hear that our service exceeded your expectations and significantly reduced your debt. It's wonderful to know that the speed and effectiveness of our debt negotiation made such a positive impact on your financial situation. Your kind words and willingness to recommend us to others mean a lot. If you ever need further assistance, please don't hesitate to reach out.
Reviewed May 20, 2024
We were not informed that our credit score would so affected. We are extremely disappointed and that is the reason why we have terminated doing business with you and your company. Very disappointed and will not recommend anyone to you. Everything should be explained not just part of the information.
Thank you for your feedback, Robert. When your debts go past due, it causes your credit score to decrease, but you can see improvement through settlements. Our objective is to help our clients get out of the debt cycle quickly and we understand our program is not a good fit for everyone. We hope you can find a solution that meets your needs.
Reviewed May 20, 2024
The representative was very patient in explaining every aspect of the process even repeated anything I had trouble processing because I felt very overwhelmed. Although I was desperate at the time of initial call I was still hesitant because I wasn’t sure if debt consolidation was the right move right now. I was also hesitant because my husband doesn’t know how much debt I’m in. (So stressed.)
Thank you for sharing your experience with us, Jean. We are delighted to hear that our representative was patient and thorough in explaining the process, especially during such a stressful time for you. It's completely understandable to feel hesitant and overwhelmed when considering debt consolidation, especially with the added pressure of managing this situation on your own. Please know that we are here to support you every step of the way. If you have any further questions or concerns, don't hesitate to reach out.
Reviewed May 20, 2024
My agent is remarkably responsive - more than meeting my expectations. The quick response made me believe more that this was a good choice and made me feel much safer about the process. I'm hoping this continues as the process goes along. I am nervous about the process but my agent is making me feel cared for and supported.
Hi Robin, thank you for your wonderful feedback! We're delighted to hear that your agent's responsiveness has exceeded your expectations and has helped you feel more confident and secure about the process. It's completely natural to feel nervous, but please rest assured that your agent is here to provide care and support every step of the way. Thank you for choosing us!
Reviewed May 20, 2024
Excellent Communication! The Dashboard is amazing and easy to understand. It's nice to be able to go to one place and see everything easily. When I do have a question I hear back immediately. I was hesitant on doing this but honestly it's a much better solution than the later.
Thank you so much for your positive feedback, Joshua! We're thrilled to hear that you find the Dashboard amazing and easy to understand. It's great to know that having everything in one place is convenient for you. We're also glad to hear that our prompt responses to your questions have been helpful. Your initial hesitance is understandable, but we're delighted that our solution has exceeded your expectations. Thank you for choosing us!
Reviewed May 19, 2024
Very, very satisfied with results so far. No complaints. Accounts are being handled in a timely manner. Glad I chose Freedom Debt Relief to handle my accounts. Couldn’t be more pleased with the results. Highly recommend them to anyone needing assistance in debt consolidation. I would highly recommend them to a friend.
Thank you so much for your kind words, Judith! We're thrilled to hear that you are very satisfied with the results so far and that your accounts are being handled in a timely manner. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need further assistance, please don't hesitate to reach out. We're here to support you every step of the way.
Reviewed May 19, 2024
So far, Freedom Debt Relief has been really good with me. It seems like they are a large company. They do this for a living. They're professional about it. I was impressed with how they explained what they do and how they do it and then helped me make the decision to go with them. As far as payments, I pay in a certain amount each month. It's split up into two payments, which is really nice because then my bank balance remains up throughout the month. So, I don't have to worry about the daily average going below a certain point that I have to keep in the bank.
I have the payments set up so it's automatically withdrawn. Recently, I upped the payments a little bit to round things out a bit and help accelerate what we're doing. I did the change to the payment mostly on my own. I did speak with an agent prior. He got my new phone numbers. I had to change to a new phone and I told them I'd be upping. They said, “It's a pretty easy process online. If you have any problems, just give us a call back.” I didn't have to call back. Their website is very easy to navigate.
Working with Freedom Debt Relief is taking some of the heartburn and the worries out. Two of the accounts I was behind on, I was able to work with them. They worked with me. Those are American Express and Discover Personal Loans where they reduced payments and extended them out. They wrote new loans on me, and they lowered the interest I was being charged. They said, “We're gonna treat this like another personal loan.”
The Discover card got hit really bad. That's the next account that's gonna be negotiated on. The first account was an Avant loan and settlement has been reached on that, so we are making payments on that. So, I'm really happy with that. Freedom Debt is negotiating. We're pretty close to negotiating with the Discover Card. The big scary one that they've agreed to negotiate with is the Discover card.
Thank you so much for sharing your detailed experience with us, Daniel. We're thrilled to hear that you've found our services professional and helpful. It's great to know that the way we structure payments has been convenient for you, and we're glad our website made it easy for you to manage your payments and account updates. Thank you for your trust in us, and we're committed to continuing to provide the support you need on your journey to financial freedom. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here for you every step of the way.
Reviewed May 19, 2024
They are helping me with my credit cards debt. I appreciate the great customer services. They have explained me the steps we are going to do to fixed my problem. Also give me easy way to do my monthly payment. Thanks again Freedom to help me. Was the best experience I ever have cause it's no way I can pay 4000 dollars monthly in credit cards.
Thank you for sharing your experience, Alfredo! We're so glad to hear that we could assist you with your credit card debt and provide great customer service. It's wonderful to know that our team clearly explained the steps to resolve your issues and made your monthly payments easier. We're thrilled that you've had such a positive experience with Freedom Debt Relief. Thank you for choosing us to help you manage your debt!
Reviewed May 19, 2024
Have only begun but so far in only 2 months already seeing positive results. Always keep me informed of their progress. Making sure I understand the updates of the progress and the balance of what is left and available. Always showing much success of lowering the balance of my debt.
James, thank you for sharing your experience! We're thrilled to hear that you're already seeing positive results after just two months. Keeping you informed and ensuring you understand each update is very important to us. We're committed to showing you the progress we're making in lowering your debt balance. Thank you for choosing Freedom Debt Relief, and we're excited to continue supporting you on your journey to financial freedom.
Reviewed May 18, 2024
I found this company online and was hesitant to proceed with the process. Agent Carlos dedicated ample time and patiently addressed all of my inquiries. He provided a sense of great comfort during a difficult decision-making process. I am hopeful that the rest of the process will be equally comfortable and dependable.
Thank you for sharing your experience, Sherrill! We're delighted to hear that Agent Carlos provided you with the time and patience needed to address all your inquiries, giving you comfort during a challenging decision-making process. Your kind words mean a lot to us. We are committed to ensuring that the rest of your journey with us is just as comfortable and dependable. Thank you for choosing Freedom Debt Relief, and we're here to support you every step of the way.
Reviewed May 18, 2024
I have a new taste of freedom. I've been recently diagnosed with epilepsy and can no longer work full time. I was under so much pressure to go into bankruptcy. FDR is giving me back my financial freedom and they have taken away a huge amount of stress. Each customer Service rep I have dealt with have been absolutely wonderful and helpful! HUGE thank you to FDR!
Hi Jordi, thank you for sharing your story. We're deeply touched to hear that we've been able to provide you with a sense of financial freedom and reduce your stress during such a challenging time. It's our goal to support our clients through every situation, and we're thrilled that our customer service team has been wonderful and helpful. Your kind words mean a lot to us. A huge thank you to you for choosing Freedom Debt Relief, and we're here to continue supporting you every step of the way.
Reviewed May 18, 2024
Real helpful, real nice people. Glad to have met you all. Thank you for helping me so much. God bless you. And if anyone else need your help I will be sure to give him your information. I always heard about you all but never tried it. Glad I did. Thank you all.
Thank you for your kind words, Frank! We're so glad to hear that you found our team helpful and nice. It means a lot to us that you chose to work with us and had a positive experience. Your willingness to recommend us to others is greatly appreciated.
Reviewed May 17, 2024
They negotiate good to the creditors. I Can recommend you to my friends if they problem to their finances paying their debts. Thank you Freedom Debt Relief for helping me to my debts and down my monthly payments for my debts.... Big helps for me when I enrolled in this program...
Hi Ricky, thank you for sharing your experience! We're glad to hear that our team has been able to negotiate effectively with your creditors and help reduce your monthly payments. Your willingness to recommend us to your friends means a lot. Thank you for choosing us!
Reviewed May 17, 2024
I’m glad I contacted Freedom Debt Relief. I have had a great experience so far. Mike has been kind, transparent and helpful. He was very clear about the process. I’m comfortable and confident my debt will be resolved. I know exactly what to expect and I know I’m in good hands. Thanks Freedom Debt Relief!
Thank you for your kind words, Daniela! We're thrilled to hear that you've had a great experience with Freedom Debt Relief so far. It's wonderful to know that Mike has been kind, transparent, and helpful in guiding you through the process. Your comfort and confidence in our services mean a lot to us. We're dedicated to helping you resolve your debt, and we're here to support you every step of the way.
Reviewed May 17, 2024
This program has provided me a sense of relief, eased my worries and allowed me to live stress free. The program dedication to the consumer is unmatched! I was down and out but was assured that things would take a positive turn. I am living proof if you let the program do the work it will yield positive results!
Brandy, thank you so much for sharing your positive experience! We're delighted to hear that our program has provided you with relief and reduced your stress. Our commitment to our clients is our top priority, and it's wonderful to know that you felt reassured and supported during a difficult time. Your success story is truly inspiring and a testament to the effectiveness of the program. Thank you for choosing Freedom Debt Relief, and we're here to continue supporting you on your journey!
Reviewed May 17, 2024
I was anxious and not sleeping, called Freedom expecting to get nothing but backlash, pleasantly surprised at caring and helpfulness provided. They reduced my debt by half and I can sleep again. Totally relieved and can feel like I'm going to be able to make financial ends meet. Thank you Freedom.
Thank you for sharing your experience, Jacqueline! We're so glad to hear that our team was able to provide the caring and helpful support you needed during such a stressful time. It's wonderful to know that we've been able to reduce your debt by half and help you regain peace of mind. Thank you for choosing us!
Reviewed May 17, 2024
Yes I would recommend to a friend. I never seen a business that acts on your behalf so quickly. & when I need help or have a question they make sure they get someone to help you. I really appreciate them going above and beyond, I would definitely recommend to join Freedom debt relief.
Thank you for your wonderful feedback, Andrea! We're thrilled to hear that our quick actions and dedicated support have made a positive impact on your experience. Going above and beyond for our clients is what we strive for every day. Your recommendation means a lot to us, and we're here to help you every step of the way. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2024
Most of my debt is negotiated! Amazing service! On my way to being debt free! It's scary to make the leap at first but if you stick to the monthly deposits you will see your settlements start coming in! I was selected for the achieve loan program and my debt got resolved even faster!
Thank you for sharing your success, Daniel! We're delighted to hear that most of your debt has been negotiated and that you're on your way to being debt-free. It's completely normal to feel apprehensive at first, but your experience shows the power of commitment and sticking to the monthly deposits.
Reviewed May 17, 2024
Angela was amazing, very knowledgeable. She was very helpful and made me feel like I had a huge weight removed from my shoulder. She made sure I understood what we were planning to do and what to expect in the future. I would be very happy to recommend Freedom debt relief to anyone I know.
Thank you so much for your kind words, Richard! We're thrilled to hear that Angela provided you with knowledgeable and helpful support, making you feel relieved and well-informed. We truly appreciate your recommendation and are here to support you every step of the way. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2024
Yes I would recommend a friend. The staff is very professional at what they do. Answering my question and do things in a timely manner. They returned my phone calls whenever I call them. They help me through the process because I have no experience with electronics. Glad I chose Freedom Debt Relief to help me with my finances.
Thank you so much for your recommendation, Tonya! We're delighted to hear that our professional staff has been able to assist you promptly and effectively. Providing support and answering your questions in a timely manner is very important to us.
Reviewed May 17, 2024
Just when you're at your wits' end, not sure what to do next, FDR shows up and very quickly got my confidence up that I can get out of debt quickly, still in process of the beginning stages, but I'm liking where things are heading. I'm seeing the light at the end of the tunnel. Will be quite happy when I'm finally debt-free of all of my medical bills.
Thank you for sharing your experience, Michael! We're thrilled to hear that FDR has been able to boost your confidence and help you feel optimistic about your journey to becoming debt-free. It's great to know you're seeing progress even in the beginning stages. We're committed to supporting you every step of the way and look forward to celebrating with you once you're free of all your medical bills. Keep up the great work!
Reviewed May 17, 2024
Freedom told me during the interview process that they collected all my debt. So they had the information there in front of them. They told me that with my enrollment, I would need to pay X number of dollars per month to put it to the dedicated account. I was fine with that and I was able to split the payment up. So I pay on the 3rd and the 21st of the month. That works within my budget. I've been with them since January and I'm extremely happy. My blood pressure is down. The stress is off of me. My health has improved.
They have a site that gives you your own educational site as to learning more in detail about the different aspects of what their program is like, and how to deal with your creditors when they call. I know how the program works and I was under the impression that the creditors did too. But one of the creditors wanted to know just why hadn't they received any payment.
I let them know that I was current when I enrolled with Freedom Debt Relief, and that my account had to be at least three months delinquent before any negotiations would take place. I told them that the window was coming up for Freedom Debt Relief to make contact with them and so they just have to be patient. But in the meantime, I did get their concern and I called Freedom Debt Relief. They reaffirmed what I told to my creditor and they did look for them and saw that they were coming up for contact for a negotiation. So we were on the same page. That's pretty much how that portion has worked for me.
When I get the statements, they come in the mail to me, all I do is open them up and then I go on to the site that I now have on my phone and then I upload those statements to them. So that they stay on top of what the status of my accounts are and what the current balances on the accounts are. So they can have all the information that's current. I do that normally twice a month because when they come in, I keep them all together. Right now, they're working on my accounts. I only get a call from one of my creditors, which is Citibank, and I've talked to them every month.
Thank you for sharing your detailed experience with us, Irma. We're thrilled to hear that you're extremely happy with your progress and support. It's great to know that our payment plan aligns well with your budget, and we're glad to hear that you've experienced improvements in your health and stress levels since enrolling with us. We greatly appreciate your proactive approach in providing statements to keep us updated on your accounts. Your cooperation is essential in helping us effectively manage your debt relief journey. Thank you for choosing us!
Reviewed May 16, 2024
Very pleased with FDR as they keep me informed about negations and I am able to view the progress in reducing my debts across the board. When I started this process, I was naturally unsure of the procedure, but to my great pleasure, this process has gone smoothly. I am very pleased.
Thank you for your wonderful review, Phillip! We're delighted to hear that you're pleased with the progress and communication throughout your journey with us. Thank you for choosing FDR, and we wish you continued success on your journey towards financial freedom!
Reviewed May 16, 2024
I just want to say thank you. I feel relief after I talk to the specialist. And he is so nice.... He made it so easy to understand the program.. and he explained to me the program very nice, slow and clear. Thank you again, and I hope to reach my graduation early.
Thank you so much for your kind words, Diosdado! We're thrilled to hear that you feel relieved after speaking with our team. Your determination to reach your graduation early is commendable, and we're here to support you every step of the way. If you ever have any questions or need assistance, please don't hesitate to reach out to us. Thank you for choosing us!
Reviewed May 16, 2024
I am using FDR for the 2nd time, Freedom Debt Relief has settled with my creditors, I can have my paychecks to get back to a normal living status. I have recommend a friend that has enrolled many creditors, and is able to live a normal life again, will soon be debt free.
Thank you for sharing your experience with us, Arthur! We're thrilled to hear that you've found relief through our program for the second time. It's wonderful to know that our efforts in settling with your creditors have allowed you to regain control over your finances and return to a normal living status. We greatly appreciate your trust and confidence in recommending our services to your friend, and we're delighted to hear that they're on their way to becoming debt-free as well.
Reviewed May 16, 2024
Freedom Debt Relief is a good source if anyone is in trouble with bills. The reps knew my concerns and were very knowledgeable of their program and the steps to take. My payments are biweekly and it's not over $100 so even with me being unemployed right now, I'm able to afford that. When I go online, I see what's happening. However, my credit score has gone down tremendously. I'm in the process of moving from Florida to Arizona to be near family and with getting a place to rent, my credit score has dropped even more than it had. They had told me that that was gonna happen, and that as soon as the program is over, it will go up, but it seemed like a long time since I had joined and started having the amount taken out until they could reach an agreement with the credit card companies. I've had one taken care of since then but in order for me to do the other ones, it's gonna take a while.
Thank you for sharing your experience with us, Kathleen. We're glad to hear that our program has been helpful in providing relief from your bills and that our representatives have been knowledgeable and attentive to your concerns. We understand that the process of rebuilding credit can be challenging, especially during major life transitions such as moving. While we aim to provide clarity about the impact on credit scores, we understand the frustration it may cause. Your patience and dedication to the program are greatly appreciated, and we're here to support you every step of the way.
Reviewed May 16, 2024
It been an easy process & the reps are very helpful. They also explain everything to a T. My wife & I are very happy we choose this route. Can’t be happier. We also recommend my daughter to the program. My sister was going to reach out as well. Best decision we made in a long time.
Thank you so much for your glowing review, Jorge! We're thrilled to hear that you and your wife are happy with your decision to choose our program. It's wonderful to know that our representatives have been helpful and thorough in explaining everything to you. It's truly rewarding to know that we've made a positive impact on your family's financial journey. Thank you for choosing us.
Reviewed May 16, 2024
I Happy to help you with my credit issue to resolve. I wish Freedom take care of my problem to take stress out of me and I want to get out of this problem as soon as possible. I'm really appreciate for your assistance and support. Thanks and best regards, God bless us.
Thank you so much for your kind words, Mahibul! We're truly grateful for the opportunity to assist you with your credit issues and help alleviate some of the stress you've been experiencing. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here for you, and together, we'll work towards a brighter financial future.
Reviewed May 15, 2024
I had to make numerous phone calls asking the same question and was told numerous different answers. There's an old saying, "You're talking out of both sides of your mouth." Think about that. You all do that.
Deborah, thank you for your feedback. We are not sure what you mean by this, but would like the opportunity to discuss any concerns you may have. An account specialist will be reaching out to address your concerns.
Reviewed May 15, 2024
When I enrolled with FDR, the process was quick and efficient. It took no more than 35 minutes for the young man to walk me through the program before I started getting paperwork to sign. He was very professional and knowledgeable. He answered all the questions that I had to ask him and I was okay with the questions that he answered.
I've only closed one account so far and I've been in the program for seven to eight months. They would send me an email about what's coming up next in two months, what my balance is, and what my next scheduled deposit would be. Whenever they send me some information, I usually just click on the icon and it takes me directly to whatever the email is referring to. And when I watch the videos, it tells me how to navigate through the different drop-down boxes so I can see what's going on with the program. When I called them to inquire about my first settlement, they said they'd be getting back with me and they sent me a email maybe an hour later.
Having FDR took a whole lot of stress off of me. It relieved me of things that I didn't have to be worried about and focus my attention on other matters. Therefore, I won't have to be worried about this bill this month, how much can I pay, can I pay it, or do I need not pay it. They take all of the frustration and worries. They're dealing with the companies away from me then they handle it themselves. The fees can be a little less but other than that, I would tell my friends about what FDR has done for me and maybe FDR can do the same for them.
Harriett, thank you for taking the time to share your experience with us. We're thrilled to hear that your enrollment process was quick and efficient, and that you found our representative to be professional, knowledgeable, and responsive to all your questions. It's great to know that you find our email notifications and videos helpful in navigating through the program, and we're glad that we could promptly address your inquiries regarding your first settlement. We're delighted that our program has provided you with relief and peace of mind.
Reviewed May 15, 2024
FDR has been good so far and they're easy to talk to. But when I looked at my dashboard, it's telling about a $1,000 fee.
Hi Gary, thank you for bringing this to our attention. We would be happy to break things down for you. An account specialist will be reaching out to you soon.
Reviewed May 15, 2024
I am truly happy about the way FDR is helping me. Thanks for everything! I would definitely recommend FDR to a friend. I am blessed to have FDR in my life. I want to have FDR in my life for the next 3 years. Thanks FDR. Give yourself a pat on the back. I have much love for FDR.
Norman, thank you so much for your kind words! We're truly happy to hear how satisfied you are with our services at FDR. It’s wonderful to know that we have made a positive impact on your life and that you would recommend us to your friends.
Reviewed May 15, 2024
I am very pleased with this program. I would recommend to anyone. If I have questions I call and I always get answers to my questions. The Representative are very helpful and very polite and understanding and I am glad that are negotiating with the creditors. I am 100 percent satisfied with them.
Hi Joanne, thank you so much for your wonderful feedback! We're thrilled to hear that you are very pleased with our program and that you would recommend it to others. It's great to know that our representatives have been helpful, polite, and understanding whenever you've had questions.
Reviewed May 15, 2024
I've been working with for right now for a few months and they provided me with a lot of resources to deal with the Collection call, what to Expect and they gave me a detailed report on what they're doing and what in need to do to keep this process moving forward. They have been there so far to answer any questions I have. They're very polite and respectful and concern about helping you.
Thank you for sharing your positive experience with us, Benjamin! We're thrilled to hear that our team has been able to provide you with the resources and support you need to deal with collection calls and navigate the process effectively. It's great to know that our detailed reports and ongoing communication have been helpful to you.
Reviewed May 15, 2024
I had a great experience with Thaddeus and the rest of the team. I feel like I have my life back. The process was very easy and more people should consider this. For the first time in my life I'm able to have a savings and help improve my mom's retirement so that she will be able to enjoy her life.
Thank you so much for your heartfelt review, Sasha! We're thrilled to hear about your outstanding experience with Thaddeus and the entire team. Knowing that our support has helped you feel like you have your life back and made the process easy means the world to us. It's wonderful to hear that you are now able to build a savings and help improve your mom's retirement. Your recommendation is greatly appreciated, and we're here for you anytime you need us.
Reviewed May 15, 2024
Larry, was very professional, experienced and knowledgeable. He made me feel comfortable, definitely someone that earned your trust, someone easy to talk to. Very patient and friendly. I would definitely recommend him and Freedom Debt Relief to my friends and family. I look forward to be debt free in short period of time. Thanks.
Hi Lucia, thank you for sharing your wonderful experience! We're delighted to hear that Larry provided you with professional, knowledgeable, and friendly service. It's fantastic to know that he made you feel comfortable and earned your trust. Your recommendation means a lot to us, and we're excited to assist you on your journey to becoming debt-free. Thank you for choosing us!

Reviewed May 15, 2024
Don't fall for their lies... I am learning the hard way :(. I had multiple loans thru Affirm. Well they told me to stop paying them and that even if the loans were under 200.00 they could combine everything into one total since it was all affirm. Well 5 months of not paying the 20 loans and Affirm charged them off and sent them to 4 different collections companies dropped my credit score over 200 points. Now they are telling me that if the individual loans are under 200.00 then there is nothing they can do for them which 17 of the 20 loans are under 200.00.
Now I'm screwed figuring out how to pay them off and got creditors blowing up my phone non stop. I also had 3 credit cards with a 300, 500, 200 balance they had me stop paying on well 5 months in and the totals have more then doubled and I ended up having to pay them off because they were saying they wouldn't get to them until another 3-6 months in. I feel they do this so they get more money out of the settlements which doesn't really save me anything since the late fees and interest rack up so much not being paid.
Hi Crystal, we are so sorry to hear that this has been your experience. We will be looking into your mentiond concerns to offer a resolution and one of our Account Specialists will be reaching out shortly.
Reviewed May 15, 2024
I highly recommend this lifesaving service! Freedom Debt Relief saved me thousands of dollars and made my debt finally manageable. I was paying only interest every month on my debts and felt trapped with no way out. FDR has a low monthly rate, amazing negotiations with my creditors, and a minimal impact on my credit score! Thank you from the bottom of my heart.
Thank you so much for your heartfelt recommendation, Amber! We're thrilled to hear that our program has made such a significant impact on your financial situation. It's great to know that our negotiations, low monthly rates, and minimal impact on your credit score have helped you manage your debt more effectively. Your kind words mean a lot to us, and we're grateful to have been able to assist you in finding a way out of the debt cycle.
Reviewed May 15, 2024
Everyone was awesome. Walked me thru perfectly. Felt so comfortable. The lady I spoke with walked me thru everything and made me feel this was the right decision. I felt like the weight of the world was off my shoulder and I’m going to be better later after debt is gone. I felt like I was drowning with worry and the Freedom Debt makes me feel much better.
Thank you for sharing your experience, Katherine! We're delighted to hear that our team made you feel comfortable and guided you through the process smoothly. It's wonderful to know that we could help lift the weight off your shoulders and provide you with a sense of relief. Your words inspire us to continue supporting our clients in their journey towards financial freedom. Thank you for choosing us!
Reviewed May 15, 2024
This has been a very pleasant and satisfying experience. FDR does exactly what they said they would do. The app makes it easier than ever to approve arrangements and keep a close eye on your balances. The team of professionals are personable and easy to speak with. I would recommend to my family and friends.
Hi Tammy, thank you so much for your positive feedback! We're thrilled to hear that you've had a pleasant and satisfying experience with us. It's great to know that our dashboard and team have met your expectations and made managing your arrangements easier. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service to you, your family, and your friends.
Reviewed May 14, 2024
This company has helped me out tremendously when I first reached out to them. They showed nothing but 100% positivity and they are doing just what they said they would do. Grateful. I thank God for everything. I wish I could give more than I give a month and then progress would really be rolling, thank you FDR. Thank you.
Thank you so much for your wonderful review, Emma! We’re delighted to hear that our team has been able to provide the support and positivity you needed. Your gratitude and kind words mean the world to us. We understand your desire to accelerate the progress, and we’re here to support you every step of the way. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief, and thank you for your trust and faith in us.
Reviewed May 14, 2024
FDR hasn't sent me any updates as far as my creditors are concerned. You've just billed me twice. My creditors are looking for their next payment from me? Please send me info ASAP to fulfill our contract. If you don't I'll have to cancel. Thank you for your time and consideration.
Hello Rosanne, thank you for sharing your concerns with us. Your accounts must go past due and we must accumulate enough funds in order to begin negotiations. Creditor calls and communications are the most difficult part to manage at the beginning. We have resources available in you dashboard that can help you manage these calls. An account specialist will be reaching out to address any further questions.
Reviewed May 14, 2024
We appreciate the effort and fast action Freedom Debt Relief has taken to negotiate our debt and help us through this difficult economic situation. Freedom Debt has communicated on a regular basis about account that are in progress to be negotiated as well as accounts that have been negotiated. Couldn't be more happier with the plan and effort put forth by this company. Thank you!
Johnie, thank you so much for your thoughtful review! We’re thrilled to hear that you appreciate the effort and swift action we've taken to negotiate your debt and support you during this challenging economic time. Regular communication is a priority for us, and it’s wonderful to know that you’re satisfied with the updates and progress on your accounts. We wish you continued success.
Reviewed May 14, 2024
They are amazing and do exactly what they say. So thankful I signed with them. Amazing!! They did all the work for me. Kept me updated with everything. They literally took me from a bad time in my life to finally getting a grasp on my financial status and improving my credit score . Thank Freedom Debt Relief for everything. Your people have been kind and understanding. Thank you so much.
Hi Edna, thank you so much for your incredible review! We are delighted to hear that you had such a positive experience with us. It's wonderful to know that we could help you through a difficult time and assist in improving your financial status and credit score. Thank you for choosing us!
Reviewed May 13, 2024
Their data gathering process is organized and efficient; a complete listing of my accounts was ready for discussion. Their online software though relatively easy to navigate, is well documented and has a logical flow in procedure. Though access to my workstation is a bit much to go through the lecture (it could be done by active acknowledgement of webpages instead), I see the need for actual understanding.
Hi Tamel, thank you for taking the time to share your detailed feedback! We're pleased to hear that you found our data gathering process organized and efficient, and that our online software is well-documented and user-friendly. Your insights are valuable to us, and we appreciate your suggestions regarding the access process for the lecture. Thank you for choosing us.
Reviewed May 13, 2024
I would recommend them without any hesitation! I’m by no means out of debt but I’m well in my way!!! They always keep we well informed and I find they are very helpful. They actually want me to be out of debt!! I like it because the closer I am the more freedom I feel!
Hi Patty, thank you so much for your wonderful review! We are thrilled to hear that you feel well-informed and supported on your journey to becoming debt-free. Our team is dedicated to helping you achieve financial freedom, and it's fantastic to know that our efforts are making a difference. Your kind words inspire us to continue providing the best service possible. Thank you for choosing us!
Reviewed May 13, 2024
I am very happy I signed on with FDR. Everything is going as expected. I would definitely recommend them. I’m satisfied with having a settlement already. And it’s easy to understand where my money is going. It’s nice that they keep you updated on everything. I feel like if I would have any problems that I would be able to get help with them easily.
Thank you for sharing your positive experience with us, Josephine! We're thrilled to hear that everything is going smoothly and as expected. We're delighted that you find it easy to understand where your money is going and appreciate the updates we provide. Thank you for recommending us!
Reviewed May 13, 2024
Great program to be enrolled in. FDR took the stress off of my shoulders with their expertise. They are fast acting in negotiations and resolving my debts for me. I would highly recommend FDR and their program to anyone that needs financial help. The stress and worry will be relieved as soon as you get enrolled.
Hi Howard, thank you so much for your wonderful review! We're thrilled to hear that our program has helped alleviate your financial stress and worry. Your recommendation means a lot to us, and we're here to continue supporting you on your journey to financial freedom. If you have any questions or need further assistance, please don't hesitate to reach out.
Reviewed May 13, 2024
So far everything has gone well. Not looking forward to the next 2-3 months when creditors will be calling me, but trying to keep the end result in focus. My experience working with the people at Freedom has been positive. Looking forward to the next steps and especially the first settlement.
Thank you for sharing your experience with us, Scott! We understand that the next few months might be challenging, but we're here to support you every step of the way towards achieving financial freedom. It's great to hear that your experience with our team has been positive so far. We're committed to working diligently to reach successful settlements and help alleviate your financial burden.
Reviewed May 11, 2024
I was not expecting to receive any calls concerning our debt, but was glad to find someone willing to help us out. Had a rather pleasant conversation with the agent that started the call. The entire process was a little time consuming, but pleasant and informative and everyone made sure they could call me back if we got disconnected.
Thank you for sharing your experience with us, Thomas! We're glad that you reached out and found someone willing to assist you with your debt concerns. Our team strives to provide pleasant and informative service, ensuring that you feel supported throughout the process. We apologize for any inconvenience caused by the time consumption, but we're committed to ensuring that every interaction is thorough and helpful. Thank you for choosing us!
Reviewed May 11, 2024
So far things have gone very smoothly. Such a relief to have someone taking care of the bills with a payoff date within reason. Hoping for quick results. Quick payoffs & affordable payments. Can’t wait for confirmation of settlement agreements. Friendly courteous service. Highly recommend this company. They are very helpful.
Thank you for sharing your positive experience with us, Kathleen! We're thrilled to hear that our debt relief program has been smooth and relieving for you. We're dedicated to working efficiently to achieve quick settlements and provide the best possible service to our clients. Rest assured, we'll keep you updated every step of the way and provide confirmation of settlement agreements as soon as they occur.
Your recommendation means a lot to us, and we're here to continue providing friendly and courteous service throughout your journey to financial freedom.
Reviewed May 10, 2024
I was very happy with the way Freedom Debt Relief helped me get out of debt without the stress. Debt can have a horrible hold on you and make you feel sick and depressed. But with Freedom Debt Relief it took the pressure off of me to where I could live stress free.
Thank you so much for sharing your experience with us, Rhonda! We're thrilled to hear that our program has been able to make such a positive impact on your life. Our goal is to provide a supportive and stress-free path to financial freedom, and we're delighted that you felt that relief. Thank you for choosing us!
Reviewed May 10, 2024
It was a very simple process. We talked about my debt and what I wanted to do about it. They looked at everything and my best route was to pay all my debts and get me out of debt once and for all so I was told, "It's this much per month and when you get done with all your payments you will be out of debt." I said, "Okay." They started taking care of me. Very easy. So if you are thinking about doing it just do it. Works great.
Thank you so much for sharing your experience with us, Vincent! We're thrilled to hear that our debt relief program was able to provide you with a straightforward solution to become debt-free. Making the process easy and effective for our clients is always our priority. Thank you for choosing us!
Reviewed May 10, 2024
I was scared in the beginning because I didn't know where to start with me going through things that life throw at you. That one call made me feel comfortable and that the person on the other really understood my life struggles. And that's what made me deal with FDR. I've should have done this long time ago.
Maria, we're so glad that our team could provide you with the comfort and support you needed during a challenging time. Thank you for trusting us to help you navigate through life's challenges. We're here to support you every step of the way on your journey to financial freedom.
Reviewed May 10, 2024
They was understanding and my best friend is the one who recommended me to contact them. As they help me a lot as I was paying three different people at different times. So I am happy that I am getting back on the right track. They are very helpful and I know I will have my credit back on track in no time. Don’t deal with outside help especially if you're on a fixed income budget.
Thank you for sharing your positive experience with us, Samantha! We're thrilled to hear that our debt relief program has been helpful in simplifying your payments and getting you back on the right track financially. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help you succeed!
Reviewed May 10, 2024
So far so good. FDR has helped settle my anxiety over my financial hard time. With God and FDR I’ll get my credit back. Thank you for all the help! If you need to take control of your financial life for whatever reason reach out to FDR they can help.
Thank you for sharing your experience with us, Joseph! We're delighted to hear that our program has helped alleviate your financial anxiety and provide you with hope for the future. We're here to support you every step of the way, and with your determination and our assistance, we believe you'll achieve your goals!
Reviewed May 10, 2024
The experience seems like it takes forever even though I know it is because my ability to pay and how much. I wish there was a monthly statement sent to me that would at least say, nothing has changed or I am making progress. The only time I hear anything is when there is a settlement. I just wish there was more communication.
Hi Samantha, we appreciate your feedback and apologize for any frustration caused by the communication experience. Your satisfaction is important to us, and we understand the importance of staying informed throughout the debt relief process. Your dashboard is packed with information regarding your progress, please let us know know if you have any questions regarding the information provided in your dashboard.
Reviewed May 10, 2024
The process is very easy. Freedom Debt has been a tool to getting back on track, no gimmicks which I really appreciate. They are very punctual with all the creditors agree to the payment process, it has also been a very easy process with withdrawal of payment have been so simple.
Thank you so much for sharing your experience, Kristen! We're delighted to hear that our process has been easy and effective for you. It's great to know that our team is punctual with creditors and that the payment process has been hassle-free for you. If you ever have questions or need assistance, please don't hesitate to reach out.
Reviewed May 10, 2024
I would definitely recommend to a friend because it a life changing experience. I should’ve done this a long time ago but I believe that soon I would be able to live a normal life with my family. Thank you Freedom Debt Relief. I love you because you change people's life and you help them get their life's back!!!!
Hector, thank you so much for your incredible feedback and recommendation! We're thrilled to hear that our services have had such a positive and life-changing impact on you. It's never too late to take steps towards financial freedom, and we're honored to be part of your journey towards a normal life with your family. Your words truly mean a lot to us, and we're committed to continuing to help others regain control of their lives. Thank you for choosing us!
Reviewed May 10, 2024
I am very pleased with the progress we have made over the last 6 months and I am excited to get the rest of the debt knocked out. I see the difference in my credit score already and the rise of that will make my options to get an apartment easier.
Hi Charles, thank you so much for sharing your experience! We're thrilled to hear about the progress you've made in the last 6 months and how it's already positively impacting your credit score. It's fantastic that you're seeing tangible results that will make a difference in your future options. We're excited to continue working together to help you eliminate the remaining debt and achieve your goals, including making it easier to secure an apartment. Keep up the great work and thank you for choosing us!
Reviewed May 10, 2024
Yes I'm happy with the service. I'm receiving just didn't realize it was gonna take this long to clear everything out. I still have a couple more years before I'm clear obviously. I I thought it was gonna be paid up right at front and then I just make monthly payments like I am now to pay you back.
Hi Mark, thank you for sharing your experience with us. We are a debt settlement company and not a loan, which is why we your dedicated account allows funds to accumulate for negotiations with your creditors. Our goal is to help you get out of debt quickly, please let us know how we can continue to support you.
Reviewed May 10, 2024
I like that when I call and ask questions, they are able to answer my questions. Can’t wait till I finish paying off this credit. I am happy with your service. I am going to try to put more money in my account so I can get finished with paying off credit quicker. Thank you for your services.
Hi Marion, thank you for your wonderful feedback! We're thrilled that you're happy with our service and that our team has been able to answer your questions effectively. We share your excitement about reaching your goal of paying off your credit and are here to support you every step of the way. Your commitment to adding more funds to expedite the process is fantastic and will definitely help you achieve your financial goals sooner.
Reviewed May 10, 2024
Everyone has been pleasantly nice and professional. During this extremely difficult and stressful time in my life, I now feel that there is hope for improving my credit worth. So far I feel that I made a great choice to reach out for assistance with. I am grateful for the support of everyone at FDR. Everyone treats me as a person and treats me with respect.
Thank you so much for your kind words and feedback, LaShan! We're thrilled to hear that our team has made a positive impact during this challenging time in your life. Providing you with hope and support to improve your financial standing is our goal, and we're grateful that you reached out to us for assistance.
Reviewed May 10, 2024
I was very confused and nervous. My Rep. Julio was a Godsend to me. He was very patient and kind. He listened to everything I had to say. If I had any questions he was quick to answer and helped in anyway that he could. Now I can get on with my life, start fresh!! Thank you so much!
Lisa, thank you so much for sharing your experience! We're thrilled that Julio could provide you with the support and guidance you needed during a confusing and nerve-wracking time. It's wonderful to hear that he was patient, kind, and attentive to your needs, helping you move forward towards a fresh start.
Reviewed May 9, 2024
So far very satisfied and hope the remainder of my account will be the same and I hope to be able to add $ to my account to expedite my account in the future. Can hardly wait for the next payoff notice and closer to being debt free. I really hope to speed up the process by contributing more $ to my account. Hopefully won’t have any issues in settlements.
Thank you for sharing your positive experience with us! We're delighted to hear that you are satisfied with our service so far and are excited about your progress towards becoming debt-free. Your determination to contribute more to your account to expedite the process is commendable and will certainly help you reach your goals sooner. Thank you for trusting us, Renee!
Reviewed May 9, 2024
Freedom Debt's staff is really courteous and upfront, and they keep me up-to-date on my case. I had four cases pending, and they were able to resolve that. One of those had already headed to court. For me, that was the most important one. The legal team stepped in and took over, and I didn't have to appear at court. If anybody else is in my situation that I know of, I would refer them to Freedom Debt. Everything on the site is easy to read. Every time I call, I always get my question answered.
Hi David, thank you so much for your wonderful feedback and for choosing us! We're thrilled to hear that you've had a positive experience with our courteous and upfront staff. We're committed to providing clear and transparent communication, and we're glad that you find our website easy to navigate and that your questions are always answered promptly when you call.
Reviewed May 9, 2024
The gentleman I spoke to was really informative and very clear about how everything worked. Also, he wasn't pushy. He was very patient and had no issue with me getting off the phone and getting back with them. I did my research and everything was good. There were some negative reviews, but overall, they seemed to have the best and the highest reviews of any other company that's similar to them.
I signed up all of my credit card debt with them and we set up a program where I pay a certain amount per month. At the end of the four-year period, it would be paid off and there would be no penalty for making extra payments or getting paid off early. They've done a great job negotiating with my creditors and it's going really well. They've done exactly what they said they're gonna do. I use their dashboard and it's really helpful and informative. I can see exactly where I am, all of my deposits, and where the money went. I was impressed with the website. The negative side of it is that it really crashes your credit score, but I knew that upfront. The rep made me aware of that. And they said about halfway in, most people's credit scores start going up because the debt-to-income ratio is down.
Hi Daniel, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive and informative interaction with our representative. We're delighted that you've had a smooth experience with our program and that our negotiations with your creditors have been successful. Our client dashboard is designed to be user-friendly and informative, allowing you to track your progress and transactions easily.
Reviewed May 9, 2024
Kevin ** helped me tremendously. He’s very kind and helpful. He explained everything and gave me a direct quote and a number to contact him. Great experience. I have recommended Freedom Debt Relief to friends. Have told them to ask for Kevin **! Times are tough on all of us.
Thank you so much for sharing your experience with us, Darlene! We're thrilled to hear that Kevin provided you with such exceptional service and guidance. It's wonderful to know that he was able to explain everything clearly and offer solution to assist you. We truly appreciate your recommendation to your friends and will be sure to pass on your kind words to Kevin.
Reviewed May 9, 2024
Freedom Debt Relief is great company. I liked what they said they would do for me. They were very helpful and I could call them at any time I wanted to if I had a question. They were on point with me. Also, they worked very well with me on my payment plan. Everybody was nice. I'm very happy with them.
Dorthy, thank you so much for your kind words and for choosing Freedom Debt Relief! We're thrilled to hear that you had a great experience with us and that we were able to provide the assistance and support you needed. It's wonderful to know that everyone you interacted with was nice and that you're very happy with our services. Your satisfaction is our priority, and we're here to continue supporting you on your journey towards financial freedom.
Reviewed May 9, 2024
It was actually something I had been researching and looking for and thankfully, I don't even know how I came across to them and they reached out to me. Explained things Step by step so easy and easy to understand. I'm excited for the progress we will make together and I am very grateful I answered the phone when they called..I can't wait for progress!!
Thank you so much for your wonderful feedback, Maria! We're thrilled that you found us and that our program aligns with what you've been searching for. It's fantastic to hear that our team provided clear and easy-to-understand explanations. We're just as excited as you are to work together and achieve great progress!
Reviewed May 9, 2024
I'm not proficient at sending things over the phone and the rep helped me upload different legal documents. We're working at our debt real hard and it’s been a good experience so far. I was juggling 15 different bills each month and Freedom Debt Relief took over the bills. I just pay one bill instead of many. They understand what we're going through and are there to help us.
Hi Donna, thank you for sharing your experience with us! We're delighted to hear that Freedom Debt Relief has been able to assist you in managing your debt and providing a positive experience. It's great to know that our representative was able to assist you in uploading legal documents and supporting you through this process. Our team is here to understand and empathize with your situation, and we're committed to helping you achieve your financial goals.
Reviewed May 9, 2024
Updated on 07/14/2024: I am not very happy with the original time frame, and amounts that were told to me. Now, I am told that it will be considerably longer and that more money is needed- not just to speed it up, but to make things happen period. Could it have something to do with the $2000.00+ settlement fee for the one account that was settled, which no one told me of? Only what a great deal the amount that was negotiated was for me. It is a lot less great when you factor in the settlement fee.
Is this what I have to look forward to with the others, while charges, penalties, and loss of any form of credit rating and availability continue to mount up? I should have known when I was threatened with the original settlement being in jeopardy if I were to violate the terms of the agreement with Freedom. The latest request for more funds, and being informed of nothing currently/actively in negotiations, set me back quite a bit. I'm not sure how I feel overall at this moment, but to be sure, I'm not very positive about the experience with the value of the first settlement being financially reduced by your settlement charges.
Original Review: Freedom settled my first major debt rather unexpectedly quickly. The representative I talked to was pleasant and knowledgeable. She took the time to walk me through the entire process and in the end, I understood exactly what was going on now, and in the future. It was a nice, soothing, chat with someone who generally seemed to really care.
Hi Lamar, thank you so much for sharing your experience with us! We're thrilled to hear that Freedom Debt Relief was able to settle your first major debt quickly and that our representative provided you with pleasant and knowledgeable assistance. Thank you for choosing Freedom Debt Relief. We appreciate your trust and look forward to continuing to assist you.
Reviewed May 9, 2024
I rated FDR good. I probably would have picked a higher score,however I recently joined them and am on my early stage. I need to see more headway before I can change my rating. I realize that this is a process and that I have to give some time before I can breathe a sound of relief. I am very happy with how things will work out. I hope I will get to express my pleasure in a few months.
Jennifer, thank you for your feedback. We understand that you're in the early stages of the program and that seeing tangible progress is important to you. We appreciate your patience and recognize that this process takes time. Rest assured that our team is dedicated to helping you achieve your financial goals and providing the relief you're looking for. We're confident that as we continue working together, you'll start to see significant headway towards becoming debt-free. Keep up the great work and thank you for choosing us!
Reviewed May 9, 2024
Yes I would recommend this program to my friends. It is satisfying to make settlements in very short time of joining the program. The process is rewarding. I think this program really helps people with debt by removing it in record time and help your credit score recover sooner than I could of imagined. There is great news when you get a settlement in process. I recommend Freedom Debt Relief to my friends that my need help too. I know with adding more money than what I agreed on helped the process even more.
Darlene, thank you so much for your recommendation and for sharing your positive experience with us! We're thrilled to hear that you're satisfied with the program and that you've seen settlements happen quickly after joining. Thank you for choosing us to be part of your journey towards financial freedom. We're here to support you every step of the way!
Reviewed May 9, 2024
I am excited to be working toward debt free with FDR! This plan for me is a reasonable one to help me reach my goals!! The FDR team that I am currently working with have been so resourceful and supportive in helping me reach my goal! Thank you for training strong kind teammates!
Thank you so much for your positive feedback, Debra! We're thrilled to hear that you're excited about your journey towards becoming debt-free. Your kind words mean a lot to us, and we appreciate your recognition of our strong and kind teammates. We're committed to ensuring that you have a positive and successful experience with us.
Reviewed May 9, 2024
Y'all helped me out from the start. Told me what y'all could do for me and did it and didn't take long so if my family or a friend need y'all I would recommend y'all. Thanks for the help. Thanks for the help. I didn't know which way to go before I called y'all.
Hi Angela, thank you so much for your kind words and for choosing Freedom Debt Relief! We're thrilled to hear that we were able to assist you from the start and deliver on our promises efficiently. We understand that navigating financial challenges can be overwhelming, and we're glad that you found clarity and support with us. Your recommendation means a lot to us, and we're here to help your family or friends should they need assistance as well.
Reviewed May 9, 2024
I do have a question... Ted ** told me as I started he will be my consultant. I thought that was nice, that one person handle things (I haven't heard from him since). Also I seen on the dashboard my next payment is $444.00 and not $222.00 as originally stated and shown to me. Mike
Hi Michael, thank you for bringing this to our attention. Your debt consultant no longer has access to your account, but our customer service team does and is available to assist you seven days a week. An account specialist will be reaching out to address your concerns.
Reviewed May 9, 2024
Going well. I am just scrambling to make it all come together. I was hoping to hear from Jackson, my guy, more often. I liked working with him and he was helpful and I would not be at the first 280. But I like hearing from him because I feel like he gets me.
Hi Timothy, thank you for your feedback. An account specialist will be reaching out to address your concerns.
Reviewed May 8, 2024
I was in a bad spot. Freedom Debt Relief helped me when I felt there was no hope. The program is already helping me take charge of my finances. I greatly appreciate their program and look forward to a time all my financial issues will be resolved! Thank you Freedom Debt Relief
Pam, thank you for your feedback! We're committed to helping you take charge of your finances and work towards resolving your financial issues. Your determination and positivity are inspiring, and we're here to support you every step of the way.
Reviewed May 8, 2024
Freedom Debt Relief is an overall good and fair company, although the time of negotiation with debtors is long and requires additional funding to the account beyond the initial amounts agreed upon for it to expedite negotiations faster can be stressful at times. Credit ratings do not benefit at all while in this program.
Thank you for your feedback, Rodrigo. We understand that the negotiation process can feel lengthy and may require additional funding, which can be stressful. Our goal is to work efficiently and transparently with your creditors to reach the best possible settlements. We appreciate your patience as we navigate this process. Regarding credit ratings, it's important to note that participating in a debt relief program may have an impact on credit scores. However, as debts are settled, and accounts are resolved, many clients see improvements in their credit over time.
Reviewed May 7, 2024
I want to thank FDR for handling one of my debts so far. I was skeptical and nervous about going this route with my debt. But I now know that I made the right decision. They have been quick in my opinion, with getting settlements handled swiftly and payments have been made and my debt is decreasing. I really thank FDR for taking on this unwanted burden that I carried for a while and slowly has allowed me to breathe and not worry so much about my debt. Thank you Freedom Debt Relief!
Lakisha, thank you so much for sharing your experience with us! We're thrilled to hear that you've found relief and progress with our debt relief program. It's wonderful to know that our team has been able to swiftly handle settlements and decrease your debt burden, allowing you to breathe easier. Your kind words mean a lot to us, and we're committed to continuing to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out to us.
Reviewed May 7, 2024
They have been very helpful and always communicate. I am grateful for the help. Every person I have talked has made me feel confident that I will be debt free in a fair amount of time and that I will be able to start to improve my credit score. Thank you
Melissa, thank you so much for sharing your experience with us! We're thrilled to hear that you've found our services helpful and our team communicative. It's wonderful to know that our team has instilled confidence in you regarding your goals. Thank you for choosing us to be part of your debt relief journey.
Reviewed May 7, 2024
Updated on 09/03/2024: When from the start I received nothing but good service And how rapid my debt is being done thus truly a great company. Whenever I call they explained to me the details of my debts politely with courtesy. I can only I would not have been able to pay off 13k. Am living a happy life not stressing about those credit cards bills. Thanks the service. Not only good it’s Excellent.
Original review: My experience so far been extremely positive. My debts solution are coming along well. My mind is at ease knowing that Freedom Debt is working great for me. Anytime I think of question I call in and the customer service caller has always spoken in professional way. I can see my progress on the Dashboard which show me that my money is there. I can now see the company is working to help me with the 13k
Thank you for sharing your positive experience with us, Kalimah! We're thrilled to hear that your debt solution journey with has been going well and that you're feeling at ease with the progress being made. The client dashboard is designed to keep you informed about your progress and reassure you that your funds are being managed effectively towards your debt relief goals. Thank you for choosing Freedom Debt Relief. Here's to continued progress and success on your journey!
Reviewed May 7, 2024
Update on 04/10/2025: My experience with Freedom Debt Relief is a very good one. I don't have to call anyone about my account, I get updates when there is any changes or when my negotiations are finished. Freedom Debt Relief is a blessing to me. If I was doing this myself I wouldn't have been this far so I am grateful.
I would recommend Freedom Debt Relief to everyone, the staff is very helpful, takes time with you going over everything and explaining the whole process. It was very easy to understand. The client dashboard is amazing. You get an email update on the status of your account. There is also a live chat that you can use if you have any questions or concerns.
Andrea, thank you so much for your wonderful recommendation and kind words! We're thrilled to hear that you had such a positive experience with our staff and our client dashboard. Our client dashboard and email updates are designed to keep you informed and empowered every step of the way, and we're glad you appreciate these features. Thank you again for choosing us and for sharing your feedback.
Reviewed May 7, 2024
I felt that the charges for settlements was high. But at least You were able to get my finances in a payment level that I can control. Some of the settlements were very good. Some were not very much. But I am grateful for your services that you provided. I feel that I can recommend your company with confidence that whoever I refer would be just as happy.
Sandi, it is great to hear that you would recommend our service based off of your results. We focus on overall savings and helping you get out of debt quickly, it is amazing to hear your satisfaction, and we greatly appreciate your feedback!
Reviewed May 7, 2024
The cost of everything is going up. My bills got to the point that I wasn't sure I could afford food and medications. I'm on a fixed income that went up by only 100 dollars a month. My electricity bill more than doubled. Food and medications have almost doubled. I tried as long as I could to pay my credit cards but it became impossible. This program is allowing me to pay off my debts a price I can afford. My consultant was very kind and helpful. After less than a month, we have reached a settlement with my first credit card holder. I'm feeling much relief.
Hi Laura, thank you for sharing your experience with us. We understand how challenging it can be when the cost of living rises while fixed incomes remain unchanged. We're truly glad that our program has provided you with relief and a path to managing your debts more comfortably. It's heartening to hear that your consultant was kind and helpful throughout this process. We strive to provide personalized support to all our clients. Thank you once again for choosing our program. We wish you continued progress and relief as we work together to resolve your debts.
Reviewed May 7, 2024
Will help you pay off debt. They will send you updates almost daily so that you don’t have to worry about whether they are taking care of the debt owed. Also will send you account resolved and balances after negotiations are made. Wonderful company to handle your accumulation of debts.
Thank you for your wonderful feedback, Stephanie! We're delighted to hear that you had a positive experience with us and that our updates and debt resolution process helped alleviate your worries. Ensuring our clients feel informed and supported throughout the debt resolution journey is a top priority. We're thrilled that you found our updates and account resolution process beneficial. We appreciate your trust and recommendation.
Reviewed May 7, 2024
Please close my account. I’m not able to continue the payments at this time. I have urgent matters to pay right now. I hope I could get my refund urgently. I do have enough money to continue with this program. I need a refund today.
Hi Sonia, we are sorry to hear about this. Your request has been processed. Let us know if you have any additional questions.
Reviewed May 6, 2024
I’ve had a really good experience with this company, they have been really helpful with me and my business and they made me feel very comfortable with my experience, I would be very happy to recommend them to others for their financial assistance if possible and they are willing I would like them to add my delinquent car note to my account. Thank you.
Thank you so much for sharing your experience with us, Stephen! We're thrilled to hear that you've had a positive and comfortable journey with our team. Your recommendation means a lot to us. Regarding your request to add your delinquent car note to your account, we'd be more than happy to discuss this further with you. Please reach out to our customer service team for additional support.
Reviewed May 6, 2024
Freedom Debt has provided a support system for me throughout the whole entire process of becoming Dept Free. And to make things better they are with me every step of the way to make sure I get the best support I need to complete this program and becoming more successful and being Debt Free.
Hi Christopher, thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had a great experience and that we were able to keep you informed every step of the way through email and text. We're also delighted that you found our website user-friendly and packed with helpful information. It's fantastic to hear that your interactions with our customer support team were prompt and helpful.
Reviewed May 6, 2024
FDR is doing good with keeping in track. The only reason they did not get a five star is that they have asked for information on one of the accounts which was sent three times already and I recently noticed they are asking again for the same information. Secondly I called for the email address to send information over and was given an incorrect email address and took the third person to get the correct information. Other than this FDR is awesome and very happy with them.
Hi Cynthia, thank you for sharing your feedback we're pleased to hear that overall, you've had a positive experience with us. We apologize for the inconvenience caused by the repeated requests for information and the confusion with the email address. Your time and efforts are valuable, and we understand the importance of efficient communication and accurate information. We have taken note of your concerns and will address them internally to ensure better coordination and clarity moving forward. If there's anything else we can do to improve your experience or if you have further questions or concerns, please don't hesitate to reach out to us directly.
Reviewed May 6, 2024
Thanks for your help with resolving debt. I do appreciate it. Freedom Debt Relief is a great place for help. I couldn’t be more appreciative. They work with me and my creditors to help get me back on track. I will definitely pass them on to my friends and family. Thanks again!! Job well done.
Hi Amy, thank you so much for your kind words and feedback! We're thrilled to hear that you appreciate the help and support you've received from us. Our team is dedicated to working with clients and creditors to find effective solutions and get you back on track toward financial freedom. We truly value your recommendation to friends and family. Word-of-mouth referrals mean a lot to us and reflect the trust and satisfaction of our clients.
Reviewed May 6, 2024
I'm about 8 months into the program and so far so good. The team is greatly reducing my total debt owed by negotiating with my creditors, my balances are not increasing due to interest, and my monthly payments are much more affordable. The key is to stick with it and keep making regular payments to the dedicated account.
Thank you for sharing your experience with us, Scott! We're thrilled to hear that you're seeing positive results and progress in our program. It's great to know that our team's negotiations are reducing your total debt and preventing balances from increasing due to interest. Consistency is key in achieving success with our program, and we appreciate your commitment to making regular payments to your dedicated account. Thank you for choosing us!
Reviewed May 6, 2024
I would recommend for anybody who wants to get out of debt. Always lots of help understanding how FDR works. They always answer the phone promptly with a friendly voice, and give me a detailed answer to my questions. Really has helped get me out of my credit card debt. I’m so relieved. No more collection phone calls.
Elizabeth, thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with us and how your program has helped you on your journey to becoming debt-free. It's wonderful to hear that you are feeling relieved and no longer receiving collection calls. Helping our clients achieve financial freedom and peace of mind is our ultimate goal.
Reviewed May 6, 2024
I've only just started working with Freedom, so far everything is going well. My debt plan is in place and working smoothly. They are working in my favor and I do appreciate it. Thanks to everyone working on my behalf. I have no problem getting a quick response whenever I reach out to them. If there's something I'm not sure after talking with them I feel relieved. I would recommend Freedom. I'm satisfied.
Hi Valerie, thank you so much for sharing your experience with us! We're thrilled to hear that your debt plan is off to a smooth start and that you're satisfied with the service you've received so far. Our team is dedicated to working in your best interest and providing you with the support you need to achieve financial freedom.
Reviewed May 6, 2024
David ** was very knowledgeable and understanding to my financial issues and am grateful to him for showing that he cared about me. Not just getting me to sign up. When a person is in debt I know that I'm the responsible party but when some companies just take you on they act like, "Just give us the money payment," and then you don't hear from them. With Freedom you get a client portal which shows you all of your company's actions step by step. Which is awesome. I believe this will benefit me to get back on track with my debt.
Thank you for sharing your experience with us, Barbara! We're delighted to hear that David provided you with knowledgeable and compassionate support during this challenging time. We genuinely care about our clients and their financial well-being, and we're thrilled that you felt valued and understood.
Reviewed May 6, 2024
I am very happy with the help Freedom Debt Relief has given me. My credit has gone up from 500 to 600. Customer service is excellent. Your dashboard is supper easy. None complicated. Not like the others. I am truly happy I choose freedom debt relief.
Thank you so much for sharing your experience with us, Miguel! We are thrilled to hear about your progress and that you are happy with our resources. It's wonderful to know that your credit score has improved and that you find our customer service excellent. Keep up the great work!
Reviewed May 6, 2024
I had less than $15,000 in debt. I was not late in payments, I was struggling to make minimum payments due to the fact I was going through divorce. The representative did not explain the program thoroughly. I stop making payments and my credit score went down 100 points. This company was not contacting the creditors neither were they settling the accounts at a faster level and were also settling accounts for a higher price. The money you are paying the majority goes to the company in itself and not to pay your debt. I made a huge mistake going with this company. They will not advocate for you. I have made arrangements with my creditors and negotiate debts myself and paying them. They sent me an $0.85 check. Please understand what you’re doing before going forward.
Hi Karla, we're sorry to hear about your experience and apologize for any confusion or frustration caused during your time with us. We understand that going through a divorce can be incredibly challenging, and we regret if our program did not meet your expectations. We hope you are able to find a solution that best fits your goals.
Reviewed May 4, 2024
The girl that helped me was very nice and explained everything so I could understand. She made it very simple and made me feel that she really cared about me and understood what problems I was having with the bills I had let myself get into. I would recommend your company to family members who have gotten their self in trouble.
Hi Sandra, thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our team member and that she was able to explain everything clearly and with empathy. Providing personalized and caring service is at the heart of what we do, and we're glad we could assist you during this challenging time.
Reviewed May 4, 2024
Very happy to hear about Freedom Debit relief program. Everyone that help me and I have spoken to was very nice and very easy to understand the program and they help me so much. I can breathe again. They have took my heavy load off my shoulders and able to pay my important bills and that’s only my house bills, water and light and insurance. Now I have a little more money to be able to fix my home and buy a lot more groceries for my family. I’m so blessed to hear about Freedom Debit Relief. I’m so grateful and happy.
Marilyn, we are truly delighted to hear about the positive impact our program has had on your life! It's incredibly rewarding to know that we've been able to help lighten your financial burden and provide you with much-needed relief. Your kind words mean a lot to us, and we're grateful for the opportunity to assist you in achieving financial freedom!
Reviewed May 3, 2024
Before FDR I had a credit score of 620. No missed payments. Chris told me stop paying on everything enrolled in FDR, so I did. Now my credit score is around 450. Chris told me most people’s credit goes back up within 6 months and mine has, just recently because I talked to creditors. Pulled accounts out of FDR. How dumb am I, it sounds too good to be true and it is. There is so much more to my story and what FDR did to my life and my family but I’m not going to waste any more time with FDR. Maybe someone else would want to hear me!
Kevin, we are sorry to hear that you feel this way about our program. It is never our intention to make our clients feel this way. We are transparent about the negative credit impact our program process can cause. It looks like one of our experienced account specialist has already reached out to you to address your concerns. We will be reaching out to you to further assist with any other questions you may have.
Reviewed May 3, 2024
Customer service is very courtesy, friendly and helpful. Every time I call no problems at all, my questions are answered very professionally, very satisfied with customer service. I enjoy the app. It is very helpful and useful when there is issues I always get emails. I’m so glad for that too. It lets me know what’s going on at all times very easy to work with. I also enjoyed looking at videos on how to approach collectors.
Hi Javier, thank you so much for your wonderful feedback! We're delighted to hear that you've had such positive interactions with our customer service team. Providing excellent service and support is our top priority, and we're thrilled that your questions are always handled professionally.
Reviewed May 3, 2024
I am a new customer but so far I am super impressed with FDR's performance!!! My first settlement was within a couple of weeks and their website is awesome - I can always see where I am at in my program. I had gone with another company months ago and they were horrible. FDR has renewed my faith in these companies.
Hi Bradley, we're thrilled to hear about your positive experience so far! Thank you for choosing FDR and giving us the opportunity to assist you on your journey towards financial freedom. It's great to know that you've already seen results with your first settlement and that our website is providing the transparency you deserve.
Reviewed May 3, 2024
Don't know the entire experience yet but I hope it is very rewarding experience and I can finally get out of debt and learn from this hoping not to make the same mistakes as I did. I'm hoping to be out of debt in 6 years or less which will be good.
Hi Curtis, thank you for sharing your thoughts with us! We're glad to hear that you're looking forward to a rewarding experience. Our goal is to support you every step of the way towards financial freedom. If you have any questions or need assistance, please don't hesitate to reach out.
Reviewed May 3, 2024
FDR offered a service and did just that, Helped negotiate my credit card debt. They definitely kept me in the loop when it was time to offer a settlement. I appreciate their transparency and that they were there every step of the way, I was then offered another program after my timely payments that will help me to further pay off my debt even faster.
Kena, thank you so much for sharing your experience with us! We're thrilled to hear that our debt negotiation service helped you navigate your credit card debt successfully. Thank you for choosing us!
Reviewed May 2, 2024
I have had a wonderful experience with Freedom. The communication has been wonderful. I would recommend your services to anyone. I look forward to finally being debt free. This program has helped relieve my stress and anxiety over being in debt. Thank you for your continued support as I achieve my goal of financial stability.
Hi Edna, thank you so much for sharing your experience with us! We're thrilled to hear that you've had a wonderful journey with us and that our communication has been helpful throughout the process. It's fantastic to know that our program has helped alleviate your stress and anxiety surrounding debt. We're committed to supporting you every step of the way as you work towards achieving your goal of financial stability and becoming debt-free, please let us know how we can continue to support you.
Reviewed May 2, 2024
My customer rep is outstanding! There are a few things I still don't fully understand, but she is just an email away with the answer! So this is an amazing experience! I would highly recommend this to everyone who needs help! Everything is easily explained and made simple to understand! 9/10!
Thank you so much for your wonderful feedback, Walter! We're thrilled to hear that your customer representative has been outstanding in assisting you and providing answers to your questions promptly. Clear communication and support are key priorities for us. We're here to ensure that you fully understand the process and feel confident every step of the way towards achieving your financial goals.
Reviewed May 2, 2024
I would totally recommend this program to a friend, they help you a lot. This also help you save money and get out of debt. The person who helped me is very friendly and very knowledgeable about the program. They also care about you and will try to help the best way they can. So if I have a friend that needs help with their debt, I would totally give them that agents number that helped me with this program
Thank you so much for your kind words and for recommending our program, Mark! We're thrilled to hear about your positive experience and that our team member was able to assist you effectively. If you have any friends or family who could benefit from our services, please don't hesitate to refer them to us, we would be more than happy to assist them.
Reviewed May 2, 2024
FDR is absolutely the best. I don't regret my decision on taking them on in helping me with my finances. However, it's a long process but I know it will pay off at the end. And even though my credit score has dropped it will soon change. I appreciate all their help and all their support. It help me save money to help my family and friends.
Hi Nadia, thank you so much for your kind words and for choosing Freedom Debt Relief to help with your finances! We're thrilled to hear that you consider us the best and that you're confident the process will pay off in the end. Thank you for choosing us!
Reviewed May 2, 2024
After apply to several companies and being denied several times Freedom helped me and accepted me!!! It’s a relief to know that a company trust me and is gonna help me get out of debt! Now I can finally get out of debt and be able to pay all my debt! I can’t thank enough freedom for helping me and giving me peace of mind! Thank you freedom!
Hi Camila, thank you so much for sharing your experience! We're thrilled that we were able to provide you with the help and trust you needed to move forward with your journey towards financial freedom. We understand how challenging it can be to navigate multiple denials and we're grateful for the opportunity to assist you in achieving your goals. Your determination and our support will help you make significant progress towards paying off your debts.
Reviewed May 2, 2024
Friendly and helpful people, always could answer any questions that I had or help with concerns that came up. Would recommend this company to anyone who is struggling like I was with too much credit card debt. Overall a great experience and is helping me to get out of debt a lot faster than I ever could by myself.
Hi Stacey, thank you for sharing your experience with us! We're thrilled to hear that you found our team friendly, helpful, and responsive to your questions and concerns. Please let us know how we can continue to support you!
Reviewed May 2, 2024
I am so glad that I was able to get help and find solution for managing with my debt. The staffs are super friendly, professional, understanding, and very supportive throughout the entire process. I would highly recommend to anyone reaching out to them so that they can assist you to consolidate all your debts and be debt-free faster than you think.
Kevin, thank you for sharing your experience with us! We're thrilled to hear that you found the help and solutions you needed to manage your debt effectively. We appreciate your recommendation to others who may benefit from our services. Helping clients become debt-free is our goal, and we're grateful for the opportunity to assist.
Reviewed May 2, 2024
Freedom Debt relief gave me relief and the tools needed to get out of debt and change my spending habits. I’m incredibly grateful and look forward to living a debt free life. I would recommend this to friends and family that are going through similar financial habits. Thank you for everything!
Hi Adam, thank you so much for sharing your experience! We're thrilled to hear that we have provided you with relief and the tools necessary to make positive changes in your financial habits. It's wonderful to know that you're on the path to living a debt-free life, and we're grateful for the opportunity to support you along this journey.
Reviewed May 2, 2024
Thank you very much for your assistance with my debt. Freedom Debt Relief helped me tremendously. They were kind, and considerate. Answered all the questions I had. Gave me all the information and explained everything in terms I understood. If you need assistance, Freedom Debt Relief is the firm to call. Thank you Freedom Debt Relief!
Hi Fina, thank you for taking the time to share your experience! We're delighted to hear that we were able to provide you with tremendous assistance and that our team was kind, considerate, and helpful throughout the process.
Reviewed May 2, 2024
Updated on 01/28/2025: They are getting the job done! I am excited to see my debts going away, and happy to think that I will soon Not be thinking about all the money I owed everyone, Thank you and keep up the good work and letting me know what's going on with my different cards and accounts.
Original Review: I appreciate that I could understand everything real well, I always paid my bills and didn't want anyone knocking at my door I really should have done this a lot sooner. I will tell my friends and family about how well this went for me. I really did not want to declare bankruptcy or refinance to only continue to struggle.
Thank you for sharing your experience with us, Richard! We're so pleased to hear that our program has provided you with a clear understanding and a sense of relief. We're glad you made the decision to take control of your debt and that our program has been successful for you.
Reviewed May 2, 2024
Excellent program! Although I have just started this program, it feel like a weight has been lifted. Easy to use, I can have payments automatically deducted from my checking account, and statements every step of the way to help keep me on track. They also provide informative videos on a variety of topics. Thank you!
Thank you for sharing your experience with us, Sharon! We're thrilled to hear that you're already feeling a sense of relief and that our program has helped lift a weight off your shoulders. We're glad that you find our automatic payment option and regular statements helpful in staying on track towards your financial goals. Our informative videos are designed to provide additional support and education along your journey. If there's ever anything else we can assist you with or if you have questions about any of our resources, please feel free to reach out.
Reviewed May 2, 2024
They were open and honest with how Freedom Debt Relief could help me and so I signed up with them. They told me that they could make a better deal than who I was signed up with already. I was just looking for a loan but they did have a better deal so I went with them instead.
Thank you for sharing your experience, Patricia! We're glad that you found our approach to be open and honest regarding how we could assist you with your financial situation. At Freedom Debt Relief, we strive to provide personalized solutions that truly benefit our clients. We're pleased that we could offer you a better option than your initial plan of seeking a loan. If you have any questions or need further assistance as we work towards your financial goals together, please feel free to reach out.
Reviewed May 2, 2024
Helped me get out of debt. They were right there when my debt harassed me. They worked our deal to low what owe. Nice to know someone got your back. Did in good timely manner. I would recommend them to someone to help take stress off from you. Quick to have sign get going and quick to get done. They do most of the work so don't.
Thank you so much for sharing your experience with us, Nancy! We're thrilled to hear that our team was able to provide you with support and relief from your debt efficiently. Keep up the great work and thank you for recommending our team!
Reviewed May 1, 2024
Would've have taken years to pay off debts, quicker this way, got have patience through process, customer service is good, always helpful, this will be a relief, when done paying off debts. Learn to budget better and manage finances better, also be able to save for future and living expenses, to feel better with a peace of mind that your finances handle responsible for future retirement.
Hi Virginia, thank you for sharing your experience with us! We're delighted to hear that our program is helping you expedite your debt payoff and providing you with a sense of relief. Learning to budget and manage finances more effectively is key to long-term financial stability, and we're glad to be part of your journey toward achieving that goal.
Reviewed May 1, 2024
Great experience with Freedom Debt Relief. Very friendly people. Explain to me how it works. I'm thankful and appreciate all the help I've gotten so far.. I would not have gotten this far without the help of freedom relief.. This is such a blessing. Thank you for all you do. I will definitely tell my friends.
Vickie, thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you had a great experience with us and that our team was able to assist you effectively. Keep up the great work!
Reviewed May 1, 2024
They are great to work with and they are helping me get out of debt!!! If you need someone to help you become debt free give Freedom Debt Relief a call! I am so glad that they are so helpful when you need help! Give them a call and let them help you become debt free!!
Hi Pamela, thank you so much for your kind words and for choosing us to assist you on your journey to becoming debt-free! We're delighted to hear about your positive experience with us. If you ever need further assistance or have any questions along the way, please don't hesitate to reach out.
Reviewed May 1, 2024
They have been great in getting my debt under control in a timely manner and have found others to add when needed. It has been a pleasure working with them and use them again if I ever get in to this again but am going work hard not to and will tell others about their service and how well they do. They are timely in working with my creditors to resolve my debt.
Hi Douglas, we are delighted to hear about your positive experience with us! Thank you for sharing your journey to debt control and for your kind words about our service. We're committed to helping our clients achieve financial freedom in a timely and effective manner. Thank you for choosing us!
Reviewed May 1, 2024
Very happy with the service. Always on point and diligent with finding best rates/ways to bring customers back to financial stability. Keeping informed of all steps taken with my creditors is also key for me. I rely on the FDR team to fight the big battles for me, and I follow recommendations. I am delighted to be a customer. Thank you for helping me find my way back to financial stability.
Thank you so much for sharing your experience, Pamela! We are thrilled to hear that you are happy with our service and that we've been able to assist you on your journey towards financial freedom. Let us know how we can continue to support you!
Reviewed April 30, 2024
I truly appreciate FDR. The Customer service has been 5 star. Very helpful and informative through the whole process. This program has made me feel so relieved and confident. A lot of stress has been lifted off my shoulder. My confidence has been reassured. I Still have a little ways to go but I'm confident in this. I would truly recommend. Freedom Debt Relief.
Hi Joanne, thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a 5-star experience with our customer service team and that our program has brought you relief and confidence. It's wonderful to know that we've been able to lift some stress off your shoulders. We're here to continue supporting you every step of the way until you reach your financial goals.
Reviewed April 30, 2024
I realized from the start that this process would take time so patience is definitely needed, but FDR works constantly in the background and results are made in time. These days it's all about instant results but then the debt did not just instantly appear out of thin air either. They have been there the whole time to answer my questions and do the work needed.
Hi Terry, thank you for sharing your experience with us! We understand that managing debt takes time and patience, and we appreciate your trust in our process. Our team is committed to working diligently behind the scenes to achieve results over time. We're here to answer your questions and provide the support you need throughout this journey, please do not hesitate to reach out to us.
Reviewed April 30, 2024
I have put all my trust in you to make sure everyone is aware of your program. But I got sued. Not happy about that. My debt was not that bad. But I got sued. I am not happy about the stress. I put all my faith in your system.
Hi Seana, we understand how stressful the litigation process can be. We appreciate that you are trusting our process and can assure you our legal partners are working hard to get this resolved as quickly as possible for you. We are here to help every step of the way, please let us know how we can support you during this process.
Reviewed April 30, 2024
The debt relief process is very easy for anyone. Simple questions and ease of communications with creditors when they call and easy to resolve debts with the debt relief process. Real people on the phone when you call with questions and prompt return calls when necessary. It's painful at first to have to be in a situation like this but it easy when you ask for help.
Hi Joe, thank you so much for sharing your experience with us! We're delighted to hear that our debt relief process was straightforward and our team was able to assist you promptly and effectively. Please don't hesitate to reach out if you have any further questions or need assistance. We appreciate your trust in us!
Reviewed April 30, 2024
A pleasant and inspiring decision made with this company. Was down and out, but took a chance for help. The best choice I made. I'm very excited with the help from FDR. From the beginning in between and now, my stress level is declining. Explained with thorough details of the ins and outs. Thank you TREMENDOUSLY!!
Thank you so much for sharing your inspiring journey with us, Felicia! We are thrilled to hear that choosing us has had such a positive impact on your life and that you're feeling excited about the progress.
Reviewed April 30, 2024
Freedom Debt Relief is doing great on lowering debt. So far so good! There has been great communication throughout the whole process. Freedom Debt Relief makes things simple and easy for you and are always able to assist you in a timely manner. Cannot wait for Financial freedom.
Hi Michael, thank you for sharing your experience with us! We're delighted to hear that our efforts in lowering your debt have been successful so far and that you've appreciated our clear communication and prompt assistance throughout the process. We understand the importance of making the journey towards financial freedom as simple and easy as possible, and we're committed to supporting you every step of the way.
Reviewed April 29, 2024
Thank you for taking the time to provide me service. I am so glad that I have such a professional person working for me to get my financial situation under control. I hope I am able to accomplish this goal of paying my debt in full. I would like to finish the program and have a freedom debt and a wonderful future with all my family.
Mauricio, we are happy to be able to assist you in your journey toward a brighter financial future. Rest assured we will do our best to obtain the best outcome for you across all of your accounts!
Reviewed April 29, 2024
Chris was very pleasant and understanding. I felt relieved when I did this program. It was hard when I had to stop paying my bills. I was making my monthly payments and was not getting anywhere with lowering the bills. I was not even using any of my cards just paying minimum payment. I would recommend this program to friend.
Thank you so much for sharing your experience with us and for recommending our program to others, Chris. We're delighted to hear that Chris provided you with pleasant and understanding assistance, and we understand how relieving it can be to take proactive steps towards managing your debt.
Reviewed April 29, 2024
Had an excellent experience as long as you can get your monthly payment in the settlements, and then rather speedier than expected. Had $10,000 credit card debt and more than half has been resolved. I get plenty of emails and literature. Explain the process. I was even able to add something else a debt I was aware of later into the program. This was also very helpful.
Hi Matthew, it is great to hear that you found us to be the solution that best works for your financial needs. It is our goal to ensure our client feel well informed about our process to ensure that you feel confident in the journey you've embarked in!
Reviewed April 29, 2024
Every question or concern was handled extremely well. I left with the good feeling about the choice I made. My case manager was very helpful in every way. I would recommend Freedom Debt Relief to anybody. I did have one concern about a week later after we signed all the paperwork but that was handled with the utmost care.
Hi Robert, thank you so much for sharing your experience with us! We're thrilled to hear that every question and concern was handled well, and that you left with a positive feeling about your decision to choose Freedom Debt Relief.
Reviewed April 29, 2024
I would recommend Freedom Debt Relief to anyone & everyone. They have helped me tremendously. If you need help with your bad debt, old debt or even new debt - they can help. They can help get your score where it needs to be. If you are trying to buy a house or car or any other big purchase Freedom Debt Relief can help you.
Thank you so much for your glowing recommendation and for sharing your positive experience with us! We are thrilled to hear that our services have made a tremendous difference for you and that you would recommend us to anyone seeking assistance with their debt challenges.
Reviewed April 29, 2024
Hello - I contacted your customer service and very rude woman representative answer my call. She was very raw and was talking over me. Now, if your associate are working remotely or don’t have time to dedicate to the clients I for sure will not refer anybody to work with FDR and can’t wait to finish working with you because I’m not having a good experience. The training manager should train the associate how to deal with client and teach them some manners.
Guiseppina, thank you for bringing this to our attention. We apologize for your poor experience, this behavior does not reflect the level of service and professionalism we aim to provide. An account specialist will be reaching out to you to address your questions and interaction.
Reviewed April 29, 2024
Have been very helpful. They update you on everything that is going on with your accounts and take care of each one. Very easy to deal with and happy because i have seen improvement with my credit score. They answer all your questions and are there for you whenever you need them. Happy I made my decision to contact them and start paying of my debt.
Hi Gerardo, thank you so much for taking the time to share your experience with us! We are thrilled to hear that you have found our services helpful and that you're seeing improvement in your credit score.
Reviewed April 29, 2024
With a lower total of bills to pay now, life is so much easier! Thank you, Freedom Debt Relief! And after ten months, my phone has stopped ringing all day with credit card companies calling to try to collect payment. I'm really looking forward to my graduation date coming up!
Hi Judith, thank you so much for sharing your experience and the positive impact that we have had on your life! We're thrilled to hear that with our help, you now have a lower total of bills to manage, making life much easier for you.
Reviewed April 29, 2024
This had been an amazing opportunity to get to work with Freedom Debt Relief.. I had fallen into hard times and some health issues so bills had added up. Plus not being able to work much. Income was low. They have relieved a lot of my stress as well. It's extremely helpful that they handle the calls and communication with any of the collectors. That alone gets stressful dealing with alone. Also finding the time to talk to and negotiate with the different places can take a lot of time and patience and they take care of all of it.
Thank you so much for sharing your experience with us, Trisa! We're grateful for the opportunity to assist you during challenging times, and we're thrilled to hear that we have helped alleviate stress and provide support throughout your journey. Let us know how we can continue to support you!
Reviewed April 29, 2024
When I call the response is immediate. A summons from the court arrived unexpectedly. I called FDR to discuss the summons. When I showed up at court the bank had evidently been contacted and was satisfied. We thought you needed more time to address our needs. You guys are great. Thank you FDR.
Karen, we are happy to hear about how quickly your legal account was taken care of. We appreciate your feedback, keep up the great work!
Reviewed April 28, 2024
Why pay for legal representation when a creditor files suit and not one defense from start to finish. Saved nothing. Called to find out the status and was told my account was suspended but acknowledged I had changed bank accounts and called it in. Blaming me for their failure to take deposits. Cannot get a straight answer as to what was paid off, what is remaining. There's plenty of money in the account but no one seems to know what it is for and when but last call when changed bank account was told to expect a settlement call. Never received a call and when I called in to find out account was suspended but no one ever called to advise of the problem. This is going on 5 years and they failed to deliver on the written promises made when signing up.
The account that went through the entire legal process with no defense had to be paid in full. There was an offer to settle this account from the creditor that I forwarded that would have settled the account for 50% of the balance and somehow wound up owing the entire amount. Who's on first, what's on second and the game ends with I don't know on third.
Hi Tom, thank you for bringing this to our attention. It seems like there is a lot to discuss. An account specialist will be reaching out to address your questions.
Reviewed April 27, 2024
We have been nothing but lied to from the very beginning from the man that "set us up", and now not only can I not afford my bills, I'm begging others for food and gas!! Real terrific for a retired man on a limited budget as it is. Anytime I call I get more run arounds then you'd believe and no help whatsoever. Bankruptcy here I come.
Edward, thank you for bringing this to our attention. We are sorry to hear that you are struggling with your bills. An account specialist will be reaching out to discuss your options.
Reviewed April 27, 2024
A representative explained everything to me and patiently answered my questions. As I was a bit leary speaking over a phone I did enquire on the Esenticity and integrity of the company having not heard of them before. We reviewed together what could be done and different options that best suited me. In the end I signed up to cut down on what had to be paid out each month while still paint everyone off. My next encounter was the person who went over the dash board for better understanding, this proved to be valuable. To Roy, thank you for being patient with me. Being allowed to pay off this debt.
Hi Cynthia, thank you for sharing your experience with our team! It's wonderful to hear that our representatives were able to provide you with detailed explanations, patiently answer your questions, and guide you through the process to find the best options for your situation. We're delighted that the dashboard overview was valuable in enhancing your understanding of your debt resolution plan. We'll be sure to pass on your kind words to Roy for his patience and assistance.
Reviewed April 27, 2024
You have done a great job for me. Always answered my questions. And done every thing I was expecting. I appreciate everything you did. Well done and always there to talk to. Thanks a lot for what you did.
Hi Mary, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed April 27, 2024
I have been trying to get on my Dashboard for the last 4 months with no success. I have changed my password and they said they’d send me a code to know who I am. I have never received a code either by text or phone. I’m totally frustrated with the whole company and don’t know what to do now.
Hi Patsy, thank you for bringing this to our attention. We have been facing dashboard issues and want to ensure we can get this resolved for you as quickly as possible! Please be on the lookout for contact from one of our account specialists.
Reviewed April 27, 2024
Very satisfied customer, taught me a lot about credit and bills. Always a pleasure to talk to you. Very professionally company. Keep you informed of what is going on with your account. They go out of their way to help you. Very happy to get my bills paid and increase my credit score. Stress free.
Hi Barbara, thank you so much for your glowing review! We are thrilled to hear about your satisfaction with our services and the positive impact on your financial journey. We understand the importance of keeping you informed and ensuring a stress-free process. It's fantastic to hear that your bills are getting paid and your credit score is increasing, contributing to a more positive financial outlook for you.
Reviewed April 27, 2024
They're doing a great job. They got one settled. I've been putting in 172 every month. They always let me know what's going on.
Hi Danny, great job on that first settlement! We look forward to the next, keep up the great work!
Reviewed April 26, 2024
I believe when I was contacted, I first was very concerned if this situation was real. By talking with the highly experienced people actually made me more eased. I am so glad that we went with Freedom Debt Relief. So for everything they said is coming true. Already getting my debtors' emails that my account is overdue.
Hi Rick, thank you for sharing your experience with us. We completely understand how important it is to feel assured and validated when dealing with such significant financial decisions. We're thrilled to hear that our team's professionalism and expertise helped alleviate your initial concerns. Thank you for choosing us!
Reviewed April 26, 2024
They were very kind and non-judgmental. The person with whom we spoke was very thorough explaining the entire experience and was willing to answer any questions that we may have. She was very specific in what to expect from those whom owe and what to say when they called. The agent we spoke with was very knowledgeable about what to expect and setting up our account and what would be expected of us as we go through this process of managing our debt.
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our team to be kind, non-judgmental, and thorough during your enrollment process. Thank you once again for choosing us to assist you on your journey towards financial freedom. We look forward to continuing to support you.
Reviewed April 26, 2024
This is an amazing program. I have had great things happen with this company. I have reduced my debt greatly and been able to watch as my credit score goes back up. I would not have been able to do this on my own. I have tried for years to try and help myself get out of this. It wasn’t until this company that I was able to accomplish this.
Hi Amber, thank you so much for sharing your wonderful experience with us! We are thrilled to hear that our program has had such a positive impact on reducing your debt and helping improve your credit score. It's incredibly rewarding for us to know that we've been able to assist you in achieving financial success when you needed it most.
Reviewed April 26, 2024
I hope that they make it faster than expected to satisfy customers' expectations to keep the feedback to help them increase a number of customers accounts. To the end of all they find a better way to discuss and negotiate with high percentage discounts to the end of each negotiation for better serve the customers.
Hi Waldson, thank you for your feedback. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.
Reviewed April 26, 2024
Excellent company to deal with. They explain everything you need to know about helping with your debt. Very courteous and kind. They already solve two of my debts. I have two more left. They doing a great job helping me solve my credit and helping restore my credit score. Thanks for your help FDR. I recommend this company very highly to getting in control of your debt. So get in contact with them today if you have a problem with your debt.
John, how great! We are happy to see your first 2 accounts are settled! Keep up the great work and thank you for allowing us the honor of partnering with you!
Reviewed April 26, 2024
The debts that have been resolved so far have been substantial in cost reduction, but I feel like I wasn't warned how hard my credit would be hit. The way it was described I expected just a few points, but mine and my wife's credit scores have dropped almost 200 points.
Hi Brian, we are glad to hear that you are happy with your savings. We understand the importance of credit impact which is why we believe in being transparent from the beginning, credit impact is disclosed in your agreement and during your welcome call. Rest assured, your credit will improve as your program progresses and your accounts are resolved. We encourage you to contact a credit specialist once you have completed your program to reach your credit goals.
Reviewed April 25, 2024
Thanks Freedom Debt Relief, it has been a great experience, I can see the light at the end of the tunnel, this was a self inflicted wound, my credit score used to be 780/820, until my wife (at the time) decided otherwise. Now I feel like starting from the beginning, but I am not a quitter, and with your help I will be on my feet again and hardly anyone would be able to slow me down, let alone stopping me, that's how I feel and willing to work for it.
Samuel, thank you for sharing your experience with us! We are very happy to hear that you have such a great spirit and mindset while going through this journey! We are excited to see your results!
Reviewed April 25, 2024
Everyone that I have worked with at Freedom Debt has been very knowledgeable and supportive. They have made this process very stress free. I have felt a great relief since I began this program. It will be the most amazing feeling when I have completed it. I would recommend them to anyone who is in this situation. Thank you Freedom Debt Relief.
Hi Amie, thank you so much for your wonderful review! We're thrilled to hear that your experience with our team has been positive and supportive. Our team is committed to providing knowledgeable guidance and making the debt relief process as stress-free as possible for our clients. It's fantastic to hear that you've already felt a great sense of relief since starting the program. Keep up the great work!
Reviewed April 25, 2024
Very pleased with Freedom Debt Relief. They accomplish what they claim they can do. Very happy I signed with them. I would certainly recommend them to my friends in the future. This is not something I take lightly. I was paying my creditors, but could never get ahead. This program has afforded me the ability to live again without worry.
Thank you for sharing your experience with us, Sharon! We're thrilled to hear that you're very pleased with our services and that we've been able to accomplish what we promised. It's fantastic to know that you're happy you signed with us and that you would recommend us to your friends in the future – your recommendation means a lot to us.
Reviewed April 24, 2024
I just started the program. So far it’s going good! I need more time to analyze the results! My initial experience with your Representative was very good! I’m in the process of accepting what is happening and it is stressful to me to not pay my bills! I’m hoping to cut my debt by 50% at least as I’m on a fixed income and was using these credit cards to live! It’s a vicious circle and merry go round! I’m hoping you can make this happen! I appreciate your effort!
Hi Marlene, thank you for sharing your experience with us, and we appreciate your feedback. Starting a debt relief program can indeed bring about a range of emotions, and we understand that it can be stressful to adjust to this new approach of managing debts. We're pleased to hear that your initial experience with our representative was positive. Our team is here to provide support and guidance throughout your journey. Keep up the great work!
Reviewed April 24, 2024
Freedom Debt Relief has been great to work with! Super easy to use and very transparent on their plan for you to meet your goals. Very impressed so far! The system is easy to login and look at what they are planning for next with your situation and no hidden agenda.
Thank you for your fantastic review, Brandon! We're delighted to hear that you've had a great experience working with us. We're committed to helping you achieve your financial goals with clarity and honesty. If you have any questions or need further assistance at any point, please don't hesitate to reach out.
Reviewed April 24, 2024
In over two years I'm now on settling my 3rd account on my own. There has been no communication with my Target account!!! Only 2 accounts have been settled. Where are my payments to you, going???? I'm considering finishing them on my own. This is wrong! I will be inquiring with an attorney on how to get money back from FDR as I have paid to you, more than what has been settled!
Hi Dawn, thank you for bringing this to our attention. We are sorry for the frustration this has caused you. An account specialist will be reaching out to address your concerns.
Reviewed April 24, 2024
I am so pleased with FDR. From start to finish it was such an easy process. Along the way everything was explained perfectly. Every person that I have had an interaction with at FDR has been so pleasant and professional. I would recommend this program to anyone in need of help!
Thank you so much for your wonderful review and recommendation, Whitney! We're thrilled to hear that you had such a positive experience with us from start to finish. We truly value your feedback and are delighted that our team members made a positive impression on you. Thank you for choosing us!
Reviewed April 24, 2024
David was very thorough on explaining all facets of the program from the monthly deposits to the eventual settlements of my debts. He answered all my concerns from dealing with the phone calls and emails I would be getting. I am hoping all goes well and I can settle early.
Hi Kim, thank you for sharing your experience with us! We're delighted to hear that David provided you with thorough explanations and addressed all your concerns about our program. We share your hope for a successful outcome and early settlements. If you have any further questions or need support along the way, please feel free to reach out to us. We're here to help and support you throughout your journey to financial freedom.
Reviewed April 23, 2024
I am a recent widow and I had max out all my credit cards and was not able to keep up with all the payments... it was frustrating and overwhelming! I google top consolidation company and Fredom was one of them…They took over all accounts and all I have to have is the one payment monthly available for them to negotiate with... that simple! Thank you Freedom Debt!
Hi Sylvia, we're truly sorry for your loss and understand how overwhelming managing finances can be, especially during such a difficult time. Thank you for trusting us to assist you in settling your debt. We're committed to making the process as straightforward and manageable as possible for our clients.
Reviewed April 23, 2024
You have to be patient and prayerful in the beginning of this process and understanding what it's all about. But once you understand the process you will love it. Customer service is very helpful and you have to keep looking at your Freedom Debt Relief dashboard for updates. I am very pleased with the actions going to take a place. And if you have any extra to put in tiller program every month it helps move your debt faster.
Thank you for sharing your experience with us! We understand that the journey to financial relief requires patience and we're glad to hear that you found the process rewarding once you got accustomed to it. Best of luck as you continue your journey toward financial freedom!
Reviewed April 23, 2024
Very friendly, and professional. They want you to be debt free and be happy with your decisions. I would recommend their company for anyone that needs help with debt relief, they stay in touch with all the way and there to help any time you need them. I'm happy with them and my progress.
Hi Vicky! Thank you so much for your wonderful review and for recommending our services! We're thrilled to hear that you found our team friendly, professional, and dedicated to helping you achieve your goal of becoming debt-free. Keep up the great work!
Reviewed April 23, 2024
I appreciate what you are doing for me. I have told others to get in touch with your business. You are better than filing bankruptcy. And I like the part where when I'm done my credit score will be better than before. Thanks for all you do to help people.
Tammy, thank you so much for your kind words and for recommending our services to others! We greatly appreciate your trust and are delighted to hear that you're satisfied with our efforts to assist you.
Reviewed April 23, 2024
Every step was covered, and I knew what to expect, from beginning of the process till the settlements were completed. The representative, I spoke to, was friendly, understanding and completely up front with the process. Everyone I have spoken with has been friendly, understanding and helpful through the process. It's been a very pleasant experience!
Stanley, thank you for sharing your experience. It is always great to hear that our team supported you throughout the process of your program. We are excited to see your progress, keep up the great work!
Reviewed April 23, 2024
Was a little disappointed on the time it took to get first one done but then they had a second one ready almost immediately after first one. Hopefully another will be resolved soon. Then I will feel satisfied. The questions I asked were answered with generic answers until recently, when they finally gave me information directly involving MY accounts
Hi Melody, we are happy to hear about your first two accounts. It can be frustrating waiting for a settlement, but remember, the waiting part is the hardest. Once we have accumulated enough funds into your dedicated account, we can move forward with negotiating your next account. Please let us know how we can continue to support you and keep up the great work!
Reviewed April 23, 2024
Because you are always about satisfying to customer. And getting the debt pay, and make sure that I am up to date with everything. I can call someone if I have a question at any time. They let you know about the Progress they're making every month. They have Resume one debt already,
Hi Barbara! It sounds like you're really pleased with the level of service and support you're receiving from our team! It's great that we've been proactive in keeping you updated and providing assistance whenever you need it. Keep up the great work, and continue leaning on us for guidance and support along the way.
Reviewed April 23, 2024
I just started with them, but let me tell you - This huge burden messed with me! I did not realize how overtaken I felt. I choose Freedom Debt Relief because I can tell they are the best. When I signed up with them, All of that disappeared. I feel lousy for having to go this route. I've always paid on time, but it got out of control. I feel much better now. It's out of my hands, but it was the right thing to do for me. I have faith that these people are going to take me to the finish line.
Hi Harold, it sounds like you've been through a lot, but it's great to hear that you're feeling better now that you've taken steps to manage your situation. It's important to prioritize your well-being and financial health, and sometimes seeking help is the best decision. Keep staying positive and trusting in the process with us, we are here to support you every step of the way.
Reviewed April 23, 2024
Update don 7/31/2024: FDR is awesome!!!! They are extremely helpful in getting quick results in negotiations with my credit card companies. They really do care and I feel they do the best job they can with a big mess I gave them. My debt was considerably high, they’ve negotiated 2 accounts already with awesome results. We’ve got 3 more to go, but I’m not worried, they got my back.
Original review: You fine people just went above and beyond. I love that we got a settlement so fast!!!! Thank you so much!!!! I will definitely recommend you all to any and all friends and family that may need your services. The service was absolutely amazing, fast and thorough. The process was as straightforward as it ever could have been. So easy to get results!
Hi Andy, thank you immensely for your kind words and for sharing your experience with us! We're thrilled to hear that you're delighted with the service you received and that we were able to exceed your expectations. It's incredibly rewarding for us to know that we could provide you with a fast and successful settlement.
Reviewed April 22, 2024
I am happy how you are working with me and giving all support, help me with my finances. Thank you. You are the best in so many ways to know if have any problems you will help me from start to finish. I am going all the way. I thank you so much.
Hi Paul, thank you immensely for your kind words and for entrusting us with your financial journey! We're thrilled to hear that you're happy with the support and assistance you've received from our team. We're honored to be a part of your journey, and we're here to support you in any way we can.
Reviewed April 22, 2024
I am pleased that one of my debts was cut almost in half. But the fees were so high that I went into debt for the fees. I couldn't find anywhere in the contract that the fees would be 25% or I wouldn't have done this. By the time I get done, I will have a $5000 Fee debt. I don't understand why it's based on the state you live in.
Hi Geri, our fee percentage is disclosed in your agreement under settlement fees. We never present our clients with a fee a the end of the program to avoid extending their program. Instead, we built our settlement fees into the monthly deposit and the estimated program cost, so it actually does not cost extra, it is built into the original estimate on your agreement.
Reviewed April 22, 2024
I think they are a good company, if you need help resolving debt give them a call.
Hi Libby, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed April 22, 2024
I love that I don’t have to worry about late payments anymore from all the different CC accounts. I do wish the negotiations would happen a little quicker or sooner as my phone keeps blowing up with all the late payment calls after I already notified them about my situation.
Hi Mike, thank you for your feedback. Rest assured we are actively working on settling your accounts, once we have the funds and your accounts are in the status we need them to be in, we will do our best to obtain the best savings for you! Thank you for choosing us and allowing us the opportunity to support you.
Reviewed April 22, 2024
I was treated very kindly, the person took the time to make sure he had all my information correctly so he could do the best job possible for me. I don't understand what you are looking for below, but the degree of professionalism is outstanding. I was totally comfortable every step of the way. I was never left questioning anything. Very pleased. I would recommend you to anyone who I know that really would benefit from your services.
Hi Jackie, thank you so much for sharing your experience with us! We're thrilled to hear that you were treated kindly and that our team member took the time to ensure they had all the necessary information to assist you effectively. We're grateful for your recommendation and for considering us as a resource for those who may benefit from our services.
Reviewed April 22, 2024
The program is very straightforward. The personnel is always happy to help and the dashboard keeps updating on a daily basis to have awareness on the program's progress. It is without a doubt, a great tool to help to get out of debt fast. I highly recommend Freedom Debt Relief if you're going through financial hardship.
Thank you so much for your glowing review, Raul! We're thrilled to hear that you find our program straightforward and that our team has been helpful in guiding you through the process. Your recommendation means a lot to us, and we're honored to have your trust and confidence.
Reviewed April 22, 2024
I think this service is the best I've seen in ads or commercials for helping people resolve their debt problems in less time than you would expect to months instead of years. I also want to add that I'm going to tell my friends and family about you guys and how took care of my situation.
Hi Shon, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed April 21, 2024
At first, I was so overwhelmed by the debt that I thought I was never going to be free of it. I wanted to believe the debt relief program would work, but I was still unsure at first. The first few weeks and months were scary, but then the results started to come in and now everything is working as planned. I am really beginning to feel the freedom. Thank you.
Hi John, thank you so much for sharing your journey with us! We understand how overwhelming it can be to face your debts, and we're honored that you chose to trust us to help you overcome it. It's completely natural to feel unsure or scared when starting a debt relief program, but we're thrilled to hear that you persevered and now you're starting to see the results you were hoping for. Keep up the great work and let us know how we can continue to support you.
Reviewed April 21, 2024
I can’t express how satisfying I am with the service and dedication to get me debt free. Jeanie always always respond to my call answer all my question and guide me to the next step. I highly recommended Freedom Debt Relief to anyone who is struggling with Credit card debt. Even the customer service representative always helpful as well. I was struggling to make a payment on the previous month and the customer service representative. Help me to skip my payment for that month and I was very relieved. Thanks so much Jeanie and thank you so much for everyone help me out to get me where I am right now. I appreciate you all.
Ashraf, thank you immensely for your kind words and for sharing your experience with us! We're thrilled to hear that you're satisfied with the service and dedication you've received from our team. We understand that navigating credit card debt can be overwhelming, and we're here to provide the support and assistance you need to achieve financial freedom. We're glad that we could help alleviate some of your stress by providing options like skipping a payment when needed. Your recommendation means the world to us, and we're grateful for your trust and confidence in our services. We're honored to have been able to play a part in your journey towards a debt-free future.
Reviewed April 20, 2024
I have had a great experience so far with this company! I have made 2 deposits thus far. It has helped me get out of debt & be able to live life again. I love the support team that were there to assist me with getting started. They have been wonderful! I feel like I can reach out any time and get help with questions. I’m so happy with this program!
Ashleigh, thank you so much for sharing your positive experience with us! We're thrilled to hear that you've had a great experience with our company and that our program has been instrumental in helping you get out of debt and regain control of your life. It's fantastic to hear that you've already made two deposits and are seeing progress towards your financial goals.
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