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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    Our review standards

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    Page 174 Reviews 25725 - 25875
    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    Everyone I dealt with was friendly and really knew their stuff. They were very helpful and really seemed to care about you the person. I AM DEBT FREE AND IT IS A GREAT FEELING! Thank you FREEDOM DEBT RELIEF. I could not have done it without you! I would recommend FREEDOM DEBT RELIEF to anyone who is looking to consolidate and get out of debt!

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    Customer ServicePrice

    Reviewed Aug. 23, 2017

    After Hurricane Katrina, our family found itself in a difficult situation. Freedom Debt helped us pay off over $13,000 in credit card debt in a reasonable, timely and affordable manner. Their customer service department and online assistance kept us informed throughout the process. I would recommend highly.

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    Staff

    Reviewed Aug. 23, 2017

    I received so much support and understanding, I feel so grateful. Thank you all so very much for your understanding and the gift you all have given me. You have given me the opportunity improve my credit score and it is now reflecting. Thank you. I am so pleased it was over in a timely manner.

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    Staff

    Reviewed Aug. 23, 2017

    I was able to pay our monthly cc that we had to use based on having two kids in college at the same time (last one in sr year thank goodness)... and was very concerned I'd never be able to pay off... After speaking with Freedom Debt Relief they never once made me feel uncomfortable about our situation, understood and were amazing at helping, even when an attorney letter came in they handled it all for me. We went from using cc 100% of the time to using cash only and as scary as that seems after the first few months you start actually having some extra money and are able to live without the cc and we will be debt free in 3 years and so excited to purchase our forever home! Thank you!

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    Staff

    Reviewed Aug. 23, 2017

    I am so relieved to be out of debt with these credit cards. I would definitely recommend my family and friends. I have already referred my daughter for help and they are working with her. Thank you so much for all that Freedom Debt has done for me!!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    They are very friendly, professional and courteous. Always available to respond to my questions. I am very impress of how quick they have negotiated some of my credit cards, hopefully we will finish our negotiation with my creditors sooner than expected.

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    StaffProcessTransparency

    Reviewed Aug. 23, 2017

    The staff I dealt with during the process was very helpful and knowledgeable. The staff explained in detail what to expect. And answered any questions I had in terms that was understandable. They never made feel I was wrong in getting a financial difficulty.

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    Verified purchase

    Reviewed Aug. 23, 2017

    Calling Freedom was the best decision I ever made. I am now debt free and stress free. No longer robbing Peter to pay Paul. My husband and I are able to relax and enjoy life now. We both have jobs that we enjoy now and not stressful jobs that we have to have to pay the bills. We will now be able to retire in a couple of years instead of never. Thanks Freedom!

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    Reviewed Aug. 23, 2017

    Overall, I am satisfied and did accomplish debt resolution. My only concern is that my credit score took much more of a hit than I was expecting. It is now on the mend and I am better off than I was. However, I had never been late on a payment and had to endure that stigma in order to move forward with debt reduction. Totally on me, I did not know the questions I needed to ask.

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    Reviewed Aug. 23, 2017

    I could not be happier with my experience with FDR. It helped give me peace of mind getting back to a healthy financial life. I would highly recommend. It gave me the relief I needed at the time. Thank you again.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Truly appreciate the care and efficient way Charlie ** handled my case. Before I was even done submitting my information, He was calling me with a response. His knowledgeable answers to all my questions brought me peace of mind. I would definitely recommend his services. Thank you.

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    Staff

    Reviewed Aug. 23, 2017

    The staff was very helpful and answered any questions I had. I would highly recommend them to help anyone out with their debts. Thanks to all that helped me. I have referred this company to a lot of my friends.

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    ProcessTransparency

    Reviewed Aug. 23, 2017

    I didn't realize I would get hit on my taxes with a 1099. Near the end they were not negotiating with my last 2 creditors. They did help me clear out 52000 in debt in 3 years. My credit score took a big hit. But the program did work. And I am debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed Aug. 23, 2017

    I felt like I would never get out of Debt and this program has lifted the weight off my shoulders. I've just started and can already see the light at the end of the tunnel. It's still scary with creditors calling all the time, but I feel like the reassurance and tools are there.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Definitively I would recommend your Agency to my friends. You have literally saved me from shame, poverty, and more importantly bankruptcy. Your staff are the best as far as calming down when a problem occurs during the process. What you said in the contract is adhered to 100% and you kept your word to the end. For me It's golden. You've made me wiser and prudent in money management. Thank you for your assistance.

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    Customer Service

    Reviewed Aug. 23, 2017

    Everything was great with my experience with FDR. The only thing I would say was at the end, when I was trying to pay off my last two cards. I had to call 2 months in a row to request the service to be expedited. And was told twice that they would do it and they never did. So I withdrew my bank and paid them off myself. Other than that situation at the end, it was a good experience.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Awesome customer service, they made everything easy and put my life back on track, I would recommend Freedom Debt Relief to anyone, they go above and beyond to help their customers and answer any questions. I just want to say thank you for all your help!

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    Customer Service

    Reviewed Aug. 23, 2017

    We, my wife and I, got ourselves in about 200,000 in credit card debt and seen no way out except bankruptcy. Freedom Financial saved us by showing us a legal and better way. We were able to pay around 50,000 instead of 200,000. Thank you so much. The calls ended in about One month and we are actually stress free.

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    Price

    Reviewed Aug. 23, 2017

    When I first signed up with Freedom Debt Relief, I asked them how they make their money. Obviously, they're not going to provide a service for free. There are some expenses I think should have been made known to the consumer. The National Debt Relief loan had an interest rate that was not at all commensurate with what is being paid on savings accounts. It was less than the approx. 29% interest rates I had been charged on the credit cards on which I'd had debt, but NDR was charging over 20%, which is still usury and thus delayed me reaching my goal of being debt-free.

    Also, once I qualified for the National Debt Relief consolidation loan, and Freedom Debt Relief settled with my three credit card companies to reduce my balance, it was not made known to me that the amount written off by the debtors would be taxable as income. Hindsight being 20:20, it may have been more advantageous for me to have declared bankruptcy. There should also be a way to make extra payments to the debt consolidation loan easily online.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed Aug. 23, 2017

    Awesome experience! The agents were knowledgeable about the program and my options. The portal is the best tool. I could talk to a person day or night. This program has helped me to turn my life around financially and I'm truly grateful.

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    Customer Service

    Reviewed Aug. 23, 2017

    When I would contact someone they would never answer my questions. On one of my accounts they stalled on doing anything until just before my contract time was up just so they could renew my contract and collect more money from me! I think that is intentional and the way they operate. I would never recommend them to anyone and would never use them again!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 23, 2017

    I wish we would have been advised that American Express does not work with debt consolidation companies. I was extremely embarrassed to be served with a lawsuit due in front of my neighbors for nonpayment of this account. Not to mention, the inconvenience of having to go to the Bexar County Courthouse to file paperwork to show that I am making payments in order to pay off this account on my own.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    Poor follow up if any! Too difficult to get actual status. Very few reps were honest, giving boilerplate answers. Too deceptive re available assistance. Too willing to say not within scope, while wife was getting the exactly the same type of request fulfilled.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed Aug. 23, 2017

    This program is not a gimmick. I had a credit score of 758 and had never made a late payment on anything in my life. However, a change in my life situation made it very difficult to manage month to month after paying all my bills. Once I enrolled in the program, it was really hard to just stop making payments. In the end though, everything worked out and my debt was cut in half. Just be sure to buy the legal coverage for $12 a month - this will provide you with more peace of mind during the process.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    They were very helpful every step of the way. From contacting creditors to paperwork. I was always able to get a hold of my credit counselor via email or phone. It was a relief to finally get out of debt. I would recommend them to anyone who was serious about getting out of debt.

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    Staff

    Reviewed Aug. 23, 2017

    Everyone has been extremely helpful with my business and I appreciate it. I was in dire strait until I talked with you. Thank you so much. Everyone was patient with me and never left me where I did not understand what was being done or said and for this I am ever so grateful. I will recommend you to anyone who is in trouble with their finances. Thank you.

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    Customer Service

    Reviewed Aug. 23, 2017

    Unwilling to step-up and be seen, if not for the phone, I'd never know a human was doing anything, for, I had to be the one to handle the court's. No one from Freedom ever helped personal, legally face to face, what was to take 33 months turned into 49months, I'd say, if not for my personal action's I'd still be waiting. They worked, as long as there was no work to be done on their part, done is done. Hopefully nothing will happen to change the ending of the account, with the clearing of these account. Never did get anything from freedom saying the account was closed or something along that line... Only God Knows.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed Aug. 23, 2017

    Everyone I talked to was very helpful, and everyone was completely understanding. I appreciate everyone that I talked to especially Larry. He helped me a lot. I can't thank him enough. He was very respectful and led me through the process like an expert. If you need help. I highly recommend Freedom Debt Relief.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I've been very happy so far with how your company works. Would recommend to others in the future or if someone asked me more recently. I feel that my credit is more under control and that is a great feeling. Thank you.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Informative, extremely helpful and answered questions in an understanding manner. Provided step by step process without being judgmental. Still early in the program, but highly recommend. The information contained in the welcome brochure covered what to expect during each phase of the program.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I am very excited to inform that Freedom Debt Relief was a win win situation for myself. They provided the framework and structure for me to gain relief from my debt situation. All that I had to do was to follow the plan. Freedom Debt Relief negotiated all of the agreements; and I followed the plan. Thanks to Freedom Debt Relief I will never get myself into the debt situation that I found myself in 4 years ago! Thanks for your assistance in this matter!

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    Verified purchase

    Reviewed Aug. 23, 2017

    Freedom Debt Relief set up a payment plan and helped me to wipe my debt out. They did so with simple and reliable tasks. I never felt pressured and even when my debt was paid they returned the over-payment promptly and accurately. I am thrilled with the outcome!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    I did everything right. They started taking payments out of my checking account the day I signed up. After 15 months of payments, a process-server showed up at my door. I was being sued by two of the companies that they were supposed to be working with! I was furious. Needless to say, customer service was no help. I finally got a personal loan (which I should have done before I tried this horrible company) and was able to stop both lawsuits. NO THANKS TO FREEDOM DEBT RELIEF. I am so upset with this company. They could not even provide me with a clear accounting of all the money in/out of my account. Please do yourself a favor and do not do business with them. They still cannot account for $1500 that was debited from my bank account. And they won't help me, I've emailed at least 10 different people, and no one will help. AVOID THIS COMPANY IF YOU CAN.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 23, 2017

    Was very pleased the whole process! You guys were very helpful with the questions when I would call, answered them all! When credit card company reported that I was dead, you helped me and waited until I straightened this problem out! Thanks.

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    Customer ServiceTransparency

    Reviewed Aug. 23, 2017

    I called and the information I received helped lift a weight of financial squeezing off my shoulders. I know I made the best choice, because a friend of mine chose a different company. What a difference of my worry free experience and what they are still going thru. I got exactly what was explained to me, no hidden fees or pressure calls. I would strongly advise going with the attorney program that is offered.

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    Staff

    Reviewed Aug. 23, 2017

    My experience has been great. Having help paying off my debt 1 at a time has been a life saver. Everyone I've come in contact with has been extremely helpful and knowledgeable. I will recommend this company to any friends or relatives that need this kind of assistance.

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    Reviewed Aug. 23, 2017

    I have access to my account and progress made by the payments made up to date. I'm also happy with the settlement with Barkley's bank. I have access and communicate with my F.D.R. adviser if and when I have any questions or concerns regarding my account.

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    Price

    Reviewed Aug. 23, 2017

    FDR did not follow through with started goals. Worst thing I have ever done in regards to my finances and end result is I am worse off than before. It was only a method to get me in a loan program with super high interest rates and my credit score is still hosed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 23, 2017

    Freedom is exactly what I felt the minute I signed up with FDR! Having one monthly payment, customer service that went above and beyond, and someone helping me with credit card/loan companies was beyond what I thought they would do! A+++.

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    Reviewed Aug. 23, 2017

    I was in a terrible financial state, my partner of 10 years had left and I was stuck with all the bills. This company got me thru everything without any hassle. Yes it takes time and you have angry creditors after you but in the end it was a great experience.

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    Reviewed Aug. 23, 2017

    I am hearing-impaired, so when I started to get in trouble with credit card debt, I was mostly fearful of trying to navigate settling my debts on my own with the credit card companies or collection agencies and making a mistake if I misheard something, Freedom Debt Relief helped me make sure that did not happen by communicating clearly what I needed to do and being considerate of my hearing loss and accommodating for it. This was not at all an easy thing to go through, but I have no doubt that I have managed as well as I did because of Freedom Debt Relief. I'm very grateful for that.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    Everyone I worked with was very polite, and compassionate. They always had answers to my questions, and walked me through every step. They always took time to make sure I understood, and explained every step before proceeding. Every time I called they were there to help, and every email was answered right away. I had a great experience and would recommend their service to everyone.

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    Staff

    Reviewed Aug. 23, 2017

    First, I would like to say thank you to the Freedom Debt Relief team. They were working so hard to get to this point. Without these group to help me out, I will have a difficulty to make thru for the past years. But I'm not done yet, I still 4 more months to go and I will be relief, learned from the hard way in life.

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    Reviewed Aug. 23, 2017

    Had a good experience with the debt consolidation. With a large amount of debt it was paid off within 4 years with no problems. I did have some issues with the IRS but they are being worked out at this time.

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    Customer Service

    Reviewed Aug. 23, 2017

    I was raised to believe that Bankruptcy was just not done! So I went with FDR. Positive: Customer Service extremely helpful with any issues and resolution. Negative: DON'T DO IT!!! I was sued by 3 of the six credit companies. So if you're going to take this route, include the legal representation. I was lucky! I inherited enough $$$ to pay all my debts off (through FDR) shortly after enrolling with FDR. But the final insult was when I received a 1099C (Cancellation of Debt - considered income) which added about $2k to the amount owed the IRS.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed Aug. 23, 2017

    I am just starting the program, so can't really give an experience yet about resolving my debt, but so far the interaction with them has been great and helpful. Accolades to John **, on his presentation to me. I completely trusted his help and knowledge, and hopefully soon, I will be able to get out from my debt.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    The people in charge of helping to reduce/eliminate my debt were wonderful to work with from day one. The team is very knowledgeable and thorough, providing step-by-step guidance while making sure to answer any questions that I had. I am now feeling much better as I continue my journey toward better credit. Thank you again!

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    Customer Service

    Reviewed Aug. 23, 2017

    I have very relief repose peace with you, Because I am trust you to taking care of my finance problem. I don't have to no more rush to preparing taking care the payment and answer to the rowdy rush telephone call anymore. Thank you very much.

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    ProcessTransparency

    Reviewed Aug. 23, 2017

    FDR was open and transparent about the debt consolidation process. They were informative about the process. They took care of everything. I felt confident in how they handled all the steps involved. It took about a year to complete the steps, but I am in a better financial situation as a result of their service. I am a satisfied customer.

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    Reviewed Aug. 23, 2017

    I found it difficult reaching out to someone that could help me at the end and to go over status of my account but maybe because I had paid Freedom some larger sums of money at one point might have messed things up somewhat. Overall I was happy with the work Freedom performed.

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    Reviewed Aug. 23, 2017

    This was a new experience for me. It was not what I expected and fortunately I came into some money to be able to pay off two accounts at a much, much lower amount due. Now paying back the loan for which paid the rest of the bills. Overall... it works.

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    Reviewed Aug. 23, 2017

    So far so good. I am well on my way. My first settlement came in & was approved in a month. I am extremely happy with how my debt consolidation is going so far. I would highly recommend Freedom Debt Relief to others.

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    Reviewed Aug. 23, 2017

    My hours got cut at my job and I have 2 kids. My bills were piling and getting in way over my head. I didn't want to screw up my credit any worse so I contacted Freedom Financial. They calmed me down and made it where I didn't have to worry about it any longer and they take out my payment so I don't have to remember to try and pay someone on time.

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    Reviewed Aug. 23, 2017

    I paid it off in full, then they said they needed more. I asked again to pay it off, and they just kept wanting more monthly payments. I'm glad it's over and regret ever enrolling in it. Good to be out finally.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    I personally had a wonderful experience using Freedom Financial. Their customer service always treated me with respect and understanding of my situation not to mention always helpful. I am very pleased with the program and the way my debt was settled.

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    Staff

    Reviewed Aug. 23, 2017

    Freedom Debt Relief is the Best. The employees are: attentive, understanding, respectful, and driven to get their clients "back on a healthy track", from excessive financial debt. Thank you so much. This company is truly a blessing to people like me.

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    Staff

    Reviewed Aug. 23, 2017

    The prospect of paying off my credit cards in three years as opposed to thirty has been such a huge incentive for me to be as efficient as the Freedom Debt Relief team including the legal team. They are extremely knowledgeable and have been professional and effective in getting the job done. I cannot believe such an organization exists to help people instead of over profit from them. They help educate us to be more financially responsible and at the same time protect us from the faceless giants.

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    Transparency

    Reviewed Aug. 23, 2017

    They were very helpful, easy to deal with, explained everything in clear language, and non judgmental. They follow thru on paperwork. Call to make sure you understand what needs to be completed and in the time frame necessary to get it filed.

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    Reviewed Aug. 23, 2017

    I was very happy and grateful for the experience that I had with Freedom. Not only did they help me in an unsteady time I have since continue to stay debt free. I have no credit cards and I pay cash for most of the daily things that I do.

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    Staff

    Reviewed Aug. 23, 2017

    I only wished that I would have found you sooner. Your entire team no matter whom I've spoken with have been truly supportive getting me the results fast and efficient. It's been really difficult to maintain my monthly commitments these past years due to life's challenges. Mom and Dad needed a place to live and my wife has committed herself to caring for them since 2008. Leaving me to work as a single income earner. I'll retire soon and not having this debt hanging over my head once paid off is a blessing I'm LOOKING forward to.

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    Transparency

    Reviewed Aug. 23, 2017

    Your company was very good. You walked me thru everything that had to be done to help me with my creditors and help me get them from calling me every day and sending treating letters. I'm so grateful I found your company. When I talk with coworkers or others who may be in the same situation I was once in I always recommend your company. Thank You for helping me. You removed a big weight off my shoulders.??

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    Staff

    Reviewed Aug. 23, 2017

    They helped me through a very difficult time in my life. It was at a time I just didn't know where to turn. My initial contact was with a very understanding and kind woman. Everyone was wonderful to work with. I couldn't have done it without them. I'm finally on the road to recovery!

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    Customer ServiceTransparency

    Reviewed Aug. 23, 2017

    Freedom Financial worked with me and answered my questions whenever I called or email. Easy to read status update chart on the progress. There was however times when my personal chart displayed more total amount than I had debt. When I called it was explained what that was. Also any money that was due back to me after my debts was complete. Freedom Financial deposited it directly back into my account.

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    Staff

    Reviewed Aug. 23, 2017

    I did recommend to a friend and they have also been pleased with the service. I had no problems with the service that I received. I would definitely recommend your services. It is wonderful to be debt free. Thank you!!!

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    StaffProcess

    Reviewed Aug. 23, 2017

    I had a great experience from the beginning to when the program finished. Everyone was very helpful and understanding and if you had any questions they were right there to assist you. I would not hesitate to recommend this to other people.

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    Staff

    Reviewed Aug. 23, 2017

    Jessica ** has gone above and beyond to help get me started on a straight path to debt relief. She represents the company well!! I have recommended Freedom Debt Relief to many of my friends, coworkers and family because I know they will be taken care of.

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    Staff

    Reviewed Aug. 23, 2017

    Monica ** was very understanding & helped me make a decision by answering all my questions. Also, she gave me time to think about everything she had told me. I felt we connected on a personal level as well. I feel this decision is going to take me to a better understanding of my financial decisions in the future.

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    Staff

    Reviewed Aug. 23, 2017

    When I first contacted Freedom Financial, I spoke to a gentleman whose name was Mr. **. He was very helpful and a good listener. He had lots of patience and somehow gained my trust. He told me how the credit companies should be handle and helped steer me to the debt consolidation phase.

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    Reviewed Aug. 23, 2017

    FDR made my journey to debt free relatively painless. I followed their instructions and everything went as planned. When one debt went to litigation the law firm was perfect in settling for me. You took the worry out of my life. THANK YOU!!!

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    Staff

    Reviewed Aug. 23, 2017

    Life saver, believe me it helps, you can't solve your debt problems on your own. Interest is what is really hurting people but they will take care of that for you. A steady monthly payment plan will be set up just for you.

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    StaffTransparency

    Reviewed Aug. 23, 2017

    First and foremost, I would like to thank Freedom Debt Relief for taking on what seemed like a mountain that I could not climb. Everyone there has treated me like I am someone very important. They made me feel as though they understood my problem and were more than glad to render assistance to ease my burden. They explained in detail what they were going to do and what my responsibility was to them. They made it a point to ensure that all my concerns were answered. Everyone there acted as a professional. I felt that I was in good hands and not worried. They stayed in contact with me the entire time and I was always required to make a decision as to what they were going to do on my behalf. I cannot thank your company enough for helping.

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    StaffProcess

    Reviewed Aug. 23, 2017

    From the beginning your representatives have been very thorough and professional. I was very tentative with the initial process, however I trusted the process and made it through the tough part. My unsustainable debt payments were consolidated and my Credit rating went from 690 down to 520, now after 1 1/2 years in the program my TransUnion and Equifax are at 720! I hope to have my debt paid off by next December. The only issue is that there is no information which I can get from FDR to assist with ideas to rebuild my credit.

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    Staff

    Reviewed Aug. 23, 2017

    I had a really lovely experience with Freedom Financial. I feel like they helped me with my debt, and were able to assist me in making the best choices possible given my financial situation. I would recommend them to anyone!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Every call I make is an outstanding call. I actually feel like I have a new friend. I am never not satisfied with the advice I get. And most important, I actually have a great day with such friendly connection we've made.

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    Reviewed Aug. 23, 2017

    They have already successfully negotiated my first settlement. On to my next settlement, and then to debt free. My thanks to the Freedom Family for helping me to achieve the freedom of becoming free from all credit card debt. I cannot wait to be out of debt.

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    Process

    Reviewed Aug. 23, 2017

    The whole process is stressful but it's not the company’s fault. It is what it is. I'm happy with the results but it takes quite some time to get there. I tried other means of paying off my credit and only found myself deeper in the hole. It devastated my credit score but I'm slowly fixing that and glad the whole thing will be done within the next six months.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 23, 2017

    Freedom Debt Relief does just that; frees from debt. They negotiated with my creditors to settle for a portion of the debt. Employees were very pleasant and helpful as they worked with me through everything. I would recommend this company to anyone with overwhelming money problems. Loan companies and credit card companies are too eager to loan you money. The more debt I had the easier it was to get more. That's not right. Thank you.

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    Reviewed Aug. 23, 2017

    I found Freedom Debt Relief to be an easy and helpful service that really lowered my debt payments, and gave me a manageable schedule for repayment. I am really glad I used this service and would recommend it to others. In fact I already have recommended it to others and will probably do so again.

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    Staff

    Reviewed Aug. 23, 2017

    FDR has been a lifesaver for me. I am not stressed due to my financial situation, and I have confidence that they will be able to help me pay off my debt faster than if I had to do it on my own. A very good friend recommended and assured me that FDR is a excellent resource.

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    Reviewed Aug. 23, 2017

    All I can say is I am very happy with Freedom Debt Relief. They made me feel that there was a light at the end of my financial tunnel. I started out embarrassed but now I feel a weight lifting off of my shoulders. I feel new beginning can come true. Thank you so much for all you do for me Freedom Debt Relief! Hugs.

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    Staff

    Reviewed Aug. 23, 2017

    Thank you for all your help. Without this company, I don't know where we would be. We would still be paying on our credit cards. We were able to pay off everything in a timely manner with the help of Freedom Financial. They were always there when we had questions.

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    Transparency

    Reviewed Aug. 23, 2017

    The whole signing up process was great. It was a very smooth process, electronic signing was also very easy. Steven explained everything wonderfully and answered all my questions. Would definitely recommend Freedom. I am looking forward to being debt free soon!

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    Customer ServicePriceStaffProcess

    Reviewed Aug. 23, 2017

    I am glad I signed up through the program as it definitely saved me time and money lost through accruing interest. Everyone was very friendly throughout the process and for the most part able to answer questions I had while enrolled. If they couldn't they would find someone who could. I feel most cards were favorable in terms of the reduction but our Discover card had a mis-communication with one of the advisors and we did a partial to lock thinking it would help us but in the end we basically paid the full amount.

    I should have just waited until we had more in the account and could have paid it off. That would be my only negative is making sure you build up your "bank account" before going through with the deal. This way you get more for your dollar and avoid all the miscellaneous charges. Other than that I share with others about the program and how it helped. Now that I'm in a better spot financially I hope to never use them again, however, should something happen they would be my first call. Don't wait - if you're in trouble or thinking about it just call.

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    Reviewed Aug. 23, 2017

    I was drowning in debt and Freedom Debt Relief saved me. Highly recommended using their wonderful service. They thoroughly reviewed my finances, explained the benefits of using their expertise to negotiate a lower payoff amount and offered the best options for me while still letting me choose things for myself.

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    Staff

    Reviewed Aug. 23, 2017

    Debts got out of hand during my husband's final illness. FDR really helped me get back on my feet. There were several times when I got confused by their monthly statements (my brain doesn't work as well as it did 60 years ago.) Representatives were very patient and respectful while helping me figure everything out. Kudos to a great team.

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    Staff

    Reviewed Aug. 23, 2017

    I have been a client for over a year and am well on my way to financial freedom. I only wished I would have done this sooner. The people I have dealt with have been over-the-top helpful in every way possible. Million thanks for deflating my stress levels.

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    Reviewed Aug. 23, 2017

    Freedom Debt Relief helped me during some trying times and took the weight off my shoulders when I could not pay back everything I owed to my creditors. They worked out a plan to pay back a percentage we both could live with. Thank you for working so hard for me.

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    StaffProcessTransparency

    Reviewed Aug. 23, 2017

    This solution helped me find a light at the end of the financial tunnel. I completed the program a few years ago and my credit score has rebounded to Good status. The team at Freedom were very helpful, honest and managed more of the process (and communication with creditors) than I could have expected at the outset. I recommend this service for those who wish to start fresh and avoid financial ruin and black marks.

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    Customer ServiceProcess

    Reviewed Aug. 23, 2017

    Freedom Debt Relief helped me to successfully consolidate and eliminate my accumulated credit card debt. They developed a program that fit my budget, it was difficult but there needs to be some pain to solve a problem like credit card debt. Customer service was top notch, and they answered all my questions in a easy to understand way. Their program also helped me to develop skills to remain credit card debt free. I highly recommend Freedom Debt Relief, they truly earned the five-star rating I have given them.

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    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    I was struggling with overwhelming debt and only limited years from retirement. I knew I had to do something when I saw an advertisement about FDR. I called and started the process. I got scared in the beginning and almost backed out but someone from the company managed to calm my nerves. The first year was a little rough but I had been educated on how to handle calls and got through the process. Everything went smoothly after that and I actually completed program almost 1 1/2 years early. I am now credit debt free and my credit rating has fully recovered with scores above 750. I am thankful that I was strong enough to trust FDR and very satisfied with everything they did for me. I could not have managed this on my own!

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    Customer Service

    Reviewed Aug. 23, 2017

    Until I found out there were 4 companies that were marked as paid but were not. They are on my credit report as unpaid. We were sent a tax form which they assured they were paid but were not. Everything else was fine and I even questioned when I got a call from a collection agency saying I still owed the amount.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Very helpful. Now I am just waiting for everything to be done with my bills. I know it just started but I get anxious when they call and tell you they don't do communicate with your company. Hope to hear from you soon about the credit card debt.

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    Reviewed Aug. 23, 2017

    Was happy, but didn't realize it would take a whole year on a couple of accounts to settle. Was nerve racking to know l had great credit and lost all that. Spoke to a couple different persons and information was told not quite the same. But in all it was definitely a relief to get things settle.

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    Reviewed Aug. 23, 2017

    At first I was a little skeptical because it was taking a while to get my first settlement, but once I got my first settlement I was overjoyed that they did an excellent job to save me money. It gave me confidence that I had did the right thing.

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    Staff

    Reviewed Aug. 23, 2017

    I am ready to get my debt under control and Freedom Debt Relief is there to help. They were friendly and worked to contact all my creditors. I am set up now to pay them and they will pay my creditors. I will be debt free in less than 5 years.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 23, 2017

    Excellent experience. Help when I needed it. Only wish I would have worked with them sooner. Excellent customer service. Never pushy and always available to help and explain the process. I recommend their program to anyone who needs help getting their head above water.

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    Reviewed Aug. 23, 2017

    I haven't been with them long enough to give an accurate rating. By what I have paid so far, I could have file a Chapter 11 and got the same thing for less money. I am not even sure what they are receiving for doing this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 23, 2017

    If you want to have your debts paid off without all the interest, call Freedom Debt Relief! I did, and I am truly satisfied! The payment to them is not nearly the amount I was paying out monthly on my credit cards.

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    PriceProcess

    Reviewed Aug. 23, 2017

    The program was A+ when I first started. But as I was paying off my debts especially with the 1099 C they completely ignored me. When I finally paid off my account with Freedom it took them 6 months to send me my complete packet. They still wanted to charge me a percentage on my 1099C when they were sent to me and I sent them to Freedom. I was told I can waive the fee and I did, they were not happy about it and it took them 6 months to send me my closure packet. A great company at first but when you’re almost to the end of paying off your debt they completely ignore you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 23, 2017

    After struggling to get out of debt for the past year I decided to give Freedom Debt Relief a chance and it was the best decision I have made. Their staff is always there to help you with any questions or doubts you may have. They never ever give you the run around like most companies do. I strongly recommend this company to all of my friends and family who are struggling to get out of debt. Thank you Debt Relief for helping me out and for being there when I mostly needed the help. =)

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    StaffProcess

    Reviewed Aug. 23, 2017

    Wonderful program, very helpful people and representatives! Enjoy working with Freedom, getting back on track was rewarding and empowering. Have recommended this program to a friend and she too, is on her way to being debt free and worry free.

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    Reviewed Aug. 23, 2017

    I have had a fantastic experience with this company and would highly recommend to family and friends!!! I get updates on my progress towards my debt relief. They let me know if I am on the right track and they are very easy to get ahold of.

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    Process

    Reviewed Aug. 23, 2017

    I took the step for debt consolidation and it was a scary one! Not the process itself but the choice to move forward and acknowledge I had a problem and needed help. The entire process with this company was fantastic! My only issue was, I had a good track record with payments so a bank took over all of my debt so I was just paying that bank loan off and not individual creditors. The problem was the bank that took my loan didn't show up on my credit. So months later I had to refinance so I could get credit for that loan and show I'm paying it off. Fast forward and my wife and I are moving into a house this September. It works! Highly recommend.

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    Reviewed Aug. 23, 2017

    I had a very good experience working with Freedom Financial. My only issue was I wasn't warned that the write off would have to go on my income taxes and income. I had to pay quite a lot in taxes which took my savings down. That was kind of a biggie actually.

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    Staff

    Reviewed Aug. 23, 2017

    I was drowning financially when I found Freedom Financial. The people I worked with were professional and helpful. They gave me great advice and handled any problems that arose from my creditors. They helped me find my way to financial responsibility and independence. Thank you!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Working with FDR was the worst experience in my life. I had the money to pay off early and it took over 4 months to get your people to communicate with the creditors to get everything paid off. I sold my house in September and couldn't get that money until February of the next year. I called every week at least once and they told me the same story every time... It really sucked and took years off my life. There was a lady named Theresa in the legal department that helped me the most.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 23, 2017

    Freedom has been great to work with. After the passing of two of my loved ones - my father and my son... I struggled with just surviving. But, forgetting so much. I got behind on many bills as well as costs for funerals had added up. Freedom is my way of having a "financial plan" for my future. Whatever that might be.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 23, 2017

    Great working with Freedom, never had any issues contacting them to ask a question. They explain the whole process and I was able to get the creditors off my back and resolve ALL my accounts. I worked at my own pace and if I needed to delay a month to catch up on other bills they allowed it. Great experience and would highly recommend it to anyone.

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    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    I was very pleased to have FDR working for me, I would recommend anybody whom is having credit debt to use this program. You will not be sorry. Friendly staff work with you and have a great legal staff to work on your case. What more can I say? Give them a try or stay in debt. It's all in your hands. Make the call. Thank you again for all the help and peace of mind.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    FDR provided excellent customer service with a kind heart and sound advice that has helped my family see beyond debt to the light at the end of the tunnel which is financial freedom! Thank you for always answering our questions promptly and for just being on our side!

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    Staff

    Reviewed Aug. 23, 2017

    Working with Freedom Debt Relief was easy. They stayed in touch every step of the way. They always answered my questions completely. They made sure I knew what was going on with my account. I would recommend them to my friends that needed assistance.

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    Reviewed Aug. 23, 2017

    Freedom Debt Relief was very helpful with helping me get out of debt and on the right path to regaining my independence with how I can save my money and be more responsible with spending it. I have recommended them to a few people and will still recommend them.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    My experience has been great. My personal advisor Daniel ** is always available to answer my questions and has made the experience as stress free as possible. Other times I have called customer service regarding questions on the client dashboard and they have been very helpful as well.

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    Reviewed Aug. 23, 2017

    Had my doubts but changed fast as I saw how things worked here. Couldn't of been better. I would recommend this to anyone who has credit card problems. This is the way to go, no hassle, no problems. A job well done. If you need help this is the place to go.

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    Staff

    Reviewed Aug. 23, 2017

    Just got the 1st settlement. I'm very excited because it went as smoothly as I was told. I am starting to feel like this will work. The people are friendly and really care about what is happening with you. I like the fact that I was made to understand this situation can happen to anyone at any time before you realize it is happening.

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    Price

    Reviewed Aug. 23, 2017

    I was living in Texas at the time when I needed your services. First I thought you were WAY Overpriced for what you did. I had to end up doing some of the work. Second, after a period of time I found out that you did not do a thing, you just waited. Finally you offered me a loan at a VERY HIGH interest rate to pay off the debts. Yes, they got paid and off my back but in turn I ended up paying you a High Fee Plus High Interest. I thought you were suppose to help. I understand you are out to make money, but make a fortune off of someone else's misery. You are as bad as Democrats. Please NEVER contact me again nor ask for my opinion. I've paid you off early so you could not ** me for an extended period of time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 23, 2017

    They were very helpful and they were wonderful to work with... I would refer them to my friends and family. Thanks so much for helping me through this difficult time. I feel that I have control over my debt now. Thanks so much again. You guys have a great day.

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    Reviewed Aug. 23, 2017

    On the verge of bankruptcy and determined not to surrender, I contacted Freedom Financial. I had over $37,000 in debt from a divorce. While initially painful to drive things further into a position of negotiation with creditors, Freedom took the lead, aggressively negotiated and resolved my situation saving me well over half of the entire debt. With their partners (Consolidation Plus) I was able to obtain a structured payment plan to finalize my arrangement which actually got my credit rating on the track to repair. If you're in the sea of sharks with nowhere to go - they have the lifeline.

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    Customer Service

    Reviewed Aug. 23, 2017

    You have made my life so much better, to be out of debt is awesome! Anytime that I called about something, it was handled courteously and promptly. The dashboard kept me on top of what was happening! Thank You Freedom Financial!

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    Staff

    Reviewed Aug. 23, 2017

    I have been in contact with representatives at FDR via email and through phone lines. And all my encounters have been very positive. They are helpful, informative and generally efficient. Whether it's a question on a lawsuit or my account the representative would direct me in the right direction. Honestly, I'm very impressed with this company. Initially, I was wary about FDR, now I feel completely the opposite, confident they will help me through this difficult financial time.

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    StaffTransparency

    Reviewed Aug. 23, 2017

    I am a few months into resolving my debt with Freedom and so far everything is working out fine. The woman who I originally spoke to (Pam), was one of the most patient, informative people I have ever dealt with. She explained everything in great detail and was there anytime I had even the simplest question. All is going just as she told me it would, and at this point I am so glad I made the decision to go debt free with Freedom Debt Relief.

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    Reviewed Aug. 23, 2017

    I am just now beginning my journey with this company, I am looking forward to being debt free. It has been a huge rock on my shoulders. I really can't wait for my graduation of debt free. Marri, has been very helpful, I just received my welcome packet and am reading through it today. I have already recommended someone to this program.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Could not be any more happy. They really keep you updated with what is going on with your account. They email you only when needed. It's nice that they deal with the creditors and they take the worry away. So much relief from my already busy schedule.

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    Staff

    Reviewed Aug. 23, 2017

    Best decision I've ever made especially with this company. Everybody I dealt with were very professional and courtesy. I would recommend FDR to anybody who needs help getting out of debt. They take time and understand your situation and they don't judge.

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    Staff

    Reviewed Aug. 23, 2017

    I cannot be more grateful at how Freedom Debt Relief has freed me from the sleepless nights and worries about how I was going to pay off my debt. Everyone I spoke to from the very beginning kept me calm and gave me the confidence to know this problem was solved.

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    Staff

    Reviewed Aug. 23, 2017

    We have no problems or issues with Freedom. We would recommend them to anyone that ask about the type of service they offer. We are confident that all of dealings with Freedom will be as easy and pleasant. Thanks to everyone who has helped us with making the transition to paying off some bills as painless as possible.

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    ProcessTransparency

    Reviewed Aug. 23, 2017

    This program helped my family out from going bankrupt. I was happy to find out about this program and they walked me through every step and advised what to expect. Thank you for all the help. I can see the end results now and they are looks by Great.

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    Process

    Reviewed Aug. 23, 2017

    If you have patience with this program the benefit is great. All the promises have been kept. I respect the process I am following. I am consistent and Freedom is consistent and resolved one of my accounts. So far so good! Thank You! I have two more to go. I am excited.

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    Reviewed Aug. 23, 2017

    Our experience with FDR over a 4 1/2 year period was for the most part good. At the end of our debt program there was one creditor who FDR worked out a 3 month payment plan to pay the debt. One payment was made and the remaining two payments were never made. I was not aware that the remaining payments were not made until I received a letter from the creditor. It appears that FDR did not hold enough funds to pay off this creditor before they closed my FDR account. I just found this odd that FDR did not take care of this before closing my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 23, 2017

    I was very skeptical of any of the Debt Relief programs. It tough to think, I worked so hard to get good credit, and it was all that credit that did me in. It's going to be a long 3 or 4 years to pay everything off. But I will do it!!!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    The best customer service and amazing team to work out the different types of issues with the creditors and forget the bad times during the stress situations. Friendly tools system to maintain any updates during the process. Easy decision maker. Thanks Freedom Debt Relief!!!

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    Staff

    Reviewed Aug. 23, 2017

    It has been an awesome experience working with FDR. Within 6 months have already came to terms with one credit card company out of the 4 when we started. Can't help but think I made a good choice to work with FDR to get my debt ratio down where it needs to be. Thank you for your professionalism.

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    StaffProcess

    Reviewed Aug. 23, 2017

    There was no way I could've gotten out of debt without the help of Freedom Debt Relief. I save thousands of dollars with their help, and I can't thank them enough! Throughout the entire process, their staff was friendly, supportive and trustworthy, and were always available to address my many questions and concerns. I would definitely recommend them to anyone in a substantial amount of debt, because they really pulled through for me!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Could not have asked for a better company to work with. They took care of my needs and gave me a 2nd chance to learn to manage my money better. Whenever I called they calmed me down, assured me things were going to be ok, and they were!

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    StaffProcess

    Reviewed Aug. 23, 2017

    The entire process was amazing. I did not feel judged and everyone I dealt with was very professional and courteous. I will recommend this program to everyone I know that is struggling with debt like I was. From start to finish, I felt like I was not alone in this process, someone was right there with me.

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    Staff

    Reviewed Aug. 23, 2017

    I am happy to finally have my debts paid off and my credit restored. However during the 4 years or so that I was enrolled, several of my creditors took me to court well before Freedom resolved anything, so there were judgments against me that could have been avoided had I had a personal credit person to work with that was actually on top of things. In the long run I've learned that it is better to contact your creditors independently and often they give you a far better deal than companies like this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 23, 2017

    I appreciate the 1 settlement I have seen so far. However my credit has never been worse because of this program. I hope my score can recover quickly but I don't see how. I'm struggling to keep up with the monthly payment. I question if this is the best option I should be doing. I hope it works.

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    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 23, 2017

    As a former client, I would never recommend this service to anyone! These are the reasons why... Yes I had 40k in debt but my credit was good because I had always been paid NEVER late! Now my credit is ruined! Yes, my debt was resolved... But here is the breakdown. I started with 40k FDR got it down to 28k BUT in the END I owed FDR 43k because they told me what a perfect candidate I was for their FDR bank. So, I get approved for the consolidation loan which is supposed to "help" me to pay off the debt quicker, but it had a 25% interest, plus there was over 10k of fee's added on... So the total I owe FDR is $43...

    Now for the icing on the cake ready... The money you save on resolving the debt, you MAY have to pay taxes on! Ok fine... But because I took their advice and had all my accounts mailing address changed to FDR. When it was time to receive my tax papers I NEVER received the forms, so I thought I didn't have to pay because the letter they send you says, "You MAY have to pay on amount you saved, we will mail the forms to you if you DO within 4-6 weeks." I received that letter middle of January and again 1st week of Feb... So by April 8th when I hadn't received ANYTHING in mail I filed my taxes like regular only to go to my mailbox on 4/17 ??? And there were the 4 tax forms!!

    I had to run to HR Block revise my taxes which cost my $300 and upon the lady redoing it I OWED $1800 in taxes due the next day 4/18. How is that helping me be financially healthy! Thank GOD ??? I have a very RICH EX-hubby and I ate CROW told him in tears about the debt, FDR, the fees, taxes everything. We hired a lawyer and paid off the $28k in a lump sum!! He also wrote the check for the taxes but everyone doesn't have the rich ex-hubby to help! So please call the credit card companies and work it out or file bankruptcy but don't do this. You will regret it! For me this was a life lesson I learned the hard way!! I would never recommend or use this service again!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I was very pleased with the outcome of my debt consolidation. I would recommend to anyone in a situation similar to mine. Staff was courteous and helpful. They were available to answer all my questions and concerns in a timely manner.

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    Customer Service

    Reviewed Aug. 23, 2017

    I am coming to end of my Freedom Financial loan and all and all it was a good experience. I only had to deal with customer service in the first year, with general questions; since then didn't have a need. They seemed to settle all my debt without issues. I can't say anything bad about them at this time.

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    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    From the very start of beginning to work with Freedom, there was always someone to answer all our questions and to help us move on with the process. Customer service representatives were always courteous and if couldn't answer our questions at the moment, they would try and find the answers and let us know.

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    Customer ServicePriceStaff

    Reviewed Aug. 23, 2017

    Service and people are great but interest rate was terrible. Looking to refinance now with other companies. Very helpful and quick to respond. Easy to use online access to your account. No issues. Everything went smooth and fine. Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    This company provided the worst customer experience I have ever seen. They are horrible communicators, they are bullies. They take your money first to pay for their enormous fees and then treat you like dirt and not respond to any emails or promise you to hear from Managers and then nothing. They will give you the run around like nobody's business. They will tell you, "We guarantee we will get a debt reduction for all your accounts..." Well guess what. That is a lie. I have an account that they did not reduce by one penny, but guess what, they still take an almost 3000 dollar fee for that account only. They will crap on you in a heart beat. They will start off nice to gain your trust and then poof it is gone once they greedily take your money. They have had lawsuits against them where people have won and they had to settle but they continue to rob.

    I repeat. DO NOT USE THIS COMPANY!!! Go with another company or just negotiate directly with your bank. You cannot do worse than them. Remember they get you by promising a debt reduction, but not the case. And even if they do get a reduction, they turn around and take a gigantic fee. Your mouth will drop once you see the fees. Read the fine print with these professional scammers. They have made me so angry I just cannot describe it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed Aug. 23, 2017

    I had $47000 in debt but with the help of Freedom I was able to clear the debt. Some months I had to make a smaller payment and they allowed me to do that but explained that it would make the time to pay off the debt a little longer. They never gave me any problems. They were always polite and always worked with me.

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    Reviewed Aug. 23, 2017

    When I completed the program I was told that I would receive my letters of payoffs. I never received any of them. I contacted Freedom and they told me that I had to contact them to get my payoff letters. The runaround was horrible and to this day I still haven't received any payoffs. I will not use this company again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    This was a traumatic experience at times... threatening calls and letters from creditors. I even got a summons to appear in court in Weatherford (Parker County), for 2 accounts that had been settled (scary!). But I had me settlement letter, and when I showed it to the person at the courthouse, she sent me on my way (the creditor did not even send a representative). THANK YOU! I am "done" with credit cards! Never again!

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    Verified purchase

    Reviewed Aug. 23, 2017

    Freedom Debt Relief helped me resolve my debt, much earlier than anticipated, after discussing my situation with them and setting everything up. It was much easier than anticipated and my credit scores are now starting to increase again back to where they should be. I am very grateful to FDR.

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    Staff

    Reviewed Aug. 23, 2017

    I liked the fact that they were not overly aggressive. They told me what they could do for me and then let me alone to decide if I wanted to allow them to help me. It has been wonderful not having something force down my throat so to speak.

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    Customer Service

    Reviewed Aug. 23, 2017

    Really pleased with the response from your associates. A pleasure to deal with you on what could be an upsetting experience. You really came through for me and my situation. Would recommend you to anyone. Thank you for making my life a lot easier.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 23, 2017

    Going with Freedom Debt Relief was a huge stress reliever. They walked us through everything and was there every step of the way during the process. Everything was handled in a quick and timely fashion. We never once received a collection call and once our consolidation loan was approved and everything was rolled into the loan, they remained by our side answering questions and working with our creditors.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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