Freedom Debt Relief Reviews

I have only 1 account settled and I am very please, I was hoping it would go a little faster. I think I am just wanting to get out of debt faster. I feel like I came to the right people. I did find out that you might be a little high on the monthly payments, it does put a cramp on my checking account but I signed, so I pay.

I am very happy with the service I have received from Freedom Debt Relief as I received an email from Freedom in January that they had settled with two of my creditors already. It is a great feeling to know I am on my way to being debt free!!!

I have been totally satisfied with my experience with this company. They have paid off a couple of our accounts. I am looking forward to the rest of them being paid. And the celebration to follow.

Everyone I have dealt with at FDR was very informative, helpful and friendly. They've helped my wife and I out of tight financial spot and everything is progressing very well with minimum worry. I would recommend FDR to anyone looking for a reasonable solution to financial struggles.

Early in my program but so far I am very happy with my results, great customer service!

So far so good, they got an account down from $8000.00 down to 1600.00. I see light at the end of the tunnel.

Couldn't be happier. Was very afraid at first but they're taking my accounts and slowly but surely are settling my accounts - with little to no harassment from my creditors. Recommend them highly.

Very thorough with information. Timely updates.

I have been a client since December. My experience is less than satisfied as I keep getting letters and calls from creditors on account and they're saying they have heard nothing from Freedom.

For the most part my experience has been on the plus side. Although I'm a bit dismayed about my original contact person. It appeared that once she got me signed on, that I was no longer of importance. I would email her and at times wouldn't hear from her for a few days or not all. It was disheartening as she was very helpful and friendly at the start of it all and then poof gone. Otherwise, anytime I've called customer service they've been helpful. The process has been slow in settlements as I would have thought that the smaller amounts owed would be dealt with first.

I have been so pleased with the service, communication, and results thus far with Freedom Debt Relief. I have recommended their services to several friends.

Pleasantly satisfied. Thank you!

I've been enrolled for six months. As far as I know, nothing is happening. Two companies are threatening lawsuits and I can't get any answers. I should have filed bankruptcy and been done with it.

If I knew that doing this would destroy my credit and cause credit card companies to send threats of an attorney, I would never ever ever ever have done this!!! I had good credit!! I may have had too many credit cards and I thought maybe it would be good to find a way to consolidate them into one bill and get rid of them but it killed me and my husband's credit. I would never ever recommend Freedom Debt Relief!!!

I tried to close my account with FFR in mid December, not because I was fully dissatisfied with FFR but as I decided it would better suit me to file bankruptcy. I told FFR to make the last payment to Discover and stop payments to everyone/anyone else and inquired exactly how much money they needed from me to make the last Discover payment and I made that one time payment. I also wanted to stop all my future auto drafts. I filled out the form for both of these and told them to pay Discover as soon as it cleared and to call me when this was done.

When I first got into this program they told me I would not have to worry about anything and my debt would be paid off within four years. Not even one year has gone by and I have American Express and discover suing me. When I called their advance collection department, all they could tell me was, "Well we can't can't give you legal advice, but can refer you to an attorney at a reasonable cost." After I'm done paying them, there is no money left to pay an attorney. Of my six credit cards they are paying off one. I pay them 805 dollars a month, less than 650 goes to the creditor and they pay themselves right away with the rest.

Thank you it is working but having hard time seeing account.

I am pleased that a few accounts have been resolved. Just wish the rest could be done asap cause I am receiving several phone calls a day about the other accounts and letters from collection agencies.

I am pleased as of this date with your help on getting us debt free. You folks do a good job and communicate very well with us. Please keep up the great work. Thank you all for everything you are doing for us.

Overall, I'm very satisfied with Freedom Debt Relief. I brought to them three credit cards that totaled over $26,000. In a short amount of time, they resolved two of the three accounts, which I'm ecstatic about. However, this last one is taking a lot longer. Every time I call and ask for a status update, they tell me they are still actively negotiating with the creditor to come to a settlement. I'm well past the "hot zone," which is 25% of the owed amount in my account. I'm actually at 50%. I hope they get this last account settled.

Do not keep me up to what is going on. Would like to know what's going on with accounts.

Very helpful; have been in program almost 10 month, and they have already negotiated one settlement. Keep up the good work, FDR! Highly recommend.

Every touch-point I encounter at Freedom, since starting the program 4 months ago, has been courteous, thorough, responsive and helpful. Within this short period, 2 debts have been resolved!

They helped me a lot to take worry out of my life. So I can start saving money in case something would, that help me have peace of mind.

I called regarding an email that was received but did not understand the explanation given.

When I have called customer service with any questions or needing assistance with my accounts, all of the representatives have always, and I mean always have been very courteous and friendly. I am very thankful there is a company that will help people get back on track with their lives and never feel bad about the debt they have. I would highly recommend your company to anyone that needs help with debt relief. Thank You to all your associates that work here, they are awesome!!!

Thanks so much, for giving me a second chance at my financial life. All of the agents were very kind, respectful, and helpful. I could never have made it, if it had not been for their willingness to work with me. Again, thank you very much for directing this process!

I am very satisfied with this company. They have helped me tremendously. I have encountered some hard times with the companies that I have consolidated but there is light at the end of the tunnel.

I have been pleased with my experience with Freedom. All of the staff have been very helpful and pleasant. I would like to get more updates by phone. I know this is a technical world but I feel more comfortable with calls. I like to speak with an actual person. Thanks.

Good Program, but give you the sense that they will work with your creditors once program is approved which in fact is not true. My creditors called me every month for almost 6 months saying they had yet to be contacted by Freedom Debt Relief. In the last couple months I no longer hear from them.

My debt has been reduced to an amount that I can finally handle.

Freedom Debt Relief has helped me so much. Mentally and physically. I was so scared and worried about my debt that I thank God that I came across it. I am now able to breath and feel that things will get better in time.

I am very very happy.

The one thing we are frustrated with is the timeframe. There has only been 1 card resolved after 5 months. We still continue to get calls from creditors even after sending notification of new address.

I started with Freedom Debt Relief in Aug. 2014, and have had a positive experience since then. I have had questions addressed by their knowledgeable and speedy customer service. I have also since last month had 1 of my accounts settled already. They have kept me in the know on my other account. There has been a constant line of communication with them. Part of this has probably since I continually keep them informed about anything new on my end. If you go into this as a partnership I'm sure things will flow easier. They have called me on occasion just to see if they can help me with anything. As a past manager I find them very impressive. The key to good business relationship has a lot to do with follow up and documentation. And they do it all very well!

I have been in the program for over 6 months and only 2 out of 15 accounts have been resolved. I was told that it would take a lot less time and effort.

Opened account in June 2014 and sent 4 payments totaling $2236. When I checked on the account in late November, all of the deposits were gone and paid to themselves. No creditor was paid. I canceled the account in early December and requested a full refund. They have not responded.

I have had a very good experience with Freedom Debt Relief. So far they have negotiated one settlement for me and are working on a couple of more. I have also sent them another debt since I joined the team. If need to I will add others in the future. I also would be glad to recommend them to my friends and family who might need their services.

All of my accounts are past due and certain ones keep calling saying they don't have any information. I have had three lawsuits filed against me for non-payment. Nothing was done until judgment was issued. One account was never registered. When I sent an email attaching the lawsuits, the email was supposed to be forwarded to the correct person and nothing was done with it.

Very good experience dealing with this company.

Everything has gone very smoothly so far, settled one out of five accounts thus far. Thanks so much for all of your hard work!

In the last six weeks Freedom has resolved a third of my accounts and is actively working on another! They keep me informed and up-to-date. This is such a relief! The settlements have substantially cut my debt by 50-55% and their fees are more than reasonable! This was the relief I needed and Freedom is giving it to me!

I have 2 accounts. One for myself and one for my mother, Elizabeth **. The women I spoke with who called me to talk about my mother's account did not have ready access to the power of attorney papers in her file. I spent 4 phone calls getting nowhere.in straightening out the "links" they were installed to have access, so they could speak with me about my 93 year old mother who has advanced Alzheimer disease. None of these women had enough knowledge to understand how to fix their own problems with the computer access and continually told me I didn't have enough info to validate who I was. Terrible experience.

Very happy! I am still unemployed but I will be getting a sizable tax refund. When it comes in I will give you a call. I would like to dedicate these funds to move forward on more debt. Super job!

It's a scary process and hard to put our finances in the hands of another party. But Freedom Financial seems to understand that and has really helped with the anxiety during this transition.

I have to say - I was little worried to begin with. It does get scary the first couple of months with the phone calls. But once the creditors know I am trying to work things out - generally I get off the phone pretty quick. I have already settled on debt after just 3 months and I am looking forward to the others. I would recommend this service.

Freedom has given me the support I need just to be able to take a breath away from financial struggle and to be able to tend to my medical needs. I know that when I need, I can always reach out to them.

We had a problem with one of our creditors and we called the Advance Collections Team. We spoke with Ruben and he was very helpful. FDR is very blessed to have such a person on their team. He helped with how to resolve this issue and made us feel very relieved. Thank you for the help.

I appreciate the patience of the staff providing me accurate information when I call and ask questions.

Freedom Debt Relief provides very convenient service and have quickly helped me resolve my debts. I would definitely recommend their services.

I asked for a copy of my file documenting the negotiation activities specifically for a case that was filed against me and have received nothing. I'm seriously considering terminating my relationship with this organization.

I am so happy to be dealing with Freedom Financial. A year ago I was so worried about my debt and not knowing what to do. I received information from Freedom and was really happy to know I could actually do this without any pressure on my end. It's now 8 months later and almost all of my debt is taken care of. I am overjoyed and so excited to be debt free!! Thank you wonderful guys and gals!!! I would recommend you to anyone who need help with their debt problems.. Forever grateful.

I would recommend Freedom Financial to anyone who is struggling with managing day-to-day living expenses due to loss of employment, unforeseen medical bills and/or foreclosure. They knew how to deal with creditors and restored peace of mind.

I have been a client for 8 months. I wasn't given a welcome packet via mail or email ever. I finally got it from online and one day I was worried about my one account that was to be handled. Now, mind you I don't know when creditors are lying but I was following the rules to the best of my ability and I was scared because a creditor told me in no way shape or form would they work with a 3rd party.

Lately I have called in or sent emails with concerns and questions and I feel my account is not important enough to respond back to.

Great service to date. One debt resolved! Waiting on good news to arrive soon on the remaining debts! I would definitely recommend FDR to others. I was leery at first to sign on via internet but after careful research, I decided to give FDR a try. I haven't been disappointed so far.

The Freedom Debt Relief team is awesome! They are courteous and very professional, they always ensure that you are satisfied with their service and handle any issue you may have with your account. Extremely effective. I feel that I don't need to worry about my debt problems because I know they are in charge and handle all my debt issues with extreme professionalism.

I had a large amount of debt and was very worried that I could never pay these debts off. Freedom has helped me see a light at the end of a tunnel. I had three account, two has been settled and I am looking forward to settling the final one soon.

Doing very good work so far.

Freedom Debt Relief settled my Wells Fargo account for approximately fifty percent of the balance.

Everyone I have dealt with is kind and considerate of my thinking. They do not get or act frustrated with me, I do ask many questions. I thank this company very much for helping me in my time of need.

Thank you for all your help..

I am grateful for them and their help. They have helped us and making our life little more easier. They are friendly, helpful and very nice people.

At first I was very leery, with all the phone calls but I just kept doing what the instructions said and slowly they got less and less. Which lasted about 3 months or so, then it happened. They solved one of my debts - taken care of. Then I knew I needn't be leery anymore.

I am very pleased with the progress I've been making with my Debt Resolution program at Freedom Financial. I hope to be able to resolve the remainder of my debt very quickly. Everyone I have ever spoken to has been extremely nice and knowledgeable and I would recommend Freedom to anyone who is in need of debt solutions.

I was laid off in December 2013 after a 9 year career with one of the largest banks in the US. I had several credit cards and had always been able to maintain my credit, never even making a late payment over a 15 year period. Once I was laid off, I had to rethink my financial situation. There was no way I could make my monthly payments and keep a roof over my head on unemployment benefits. I didn't want to just walk away from my responsibilities because that's not the type of person I am. I researched and found Freedom Debt Relief. I read their reviews and they appeared to be an honest company. I am so glad I made that decision. In less than a year they have already settled with 4 of my creditors and I am on track to be debt free earlier than they predicted. I have had no issues and everything they explained to me upon my consultation has been accurate. Thanks Freedom Debt Relief.

I'm really happy with my experience.

This was a great experience and a great opportunity for my family to finally get control of our finances. The staff at freedom has been wonderful.

Since I joined Freedom Debt Relief I couldn't be happier. They have helped me to get my bills paid off. They work with you and help with the phone calls from the bill collectors.

The services from Freedom Financial has been very good. Professional customer Service. Easy to read statements. Hassle free-no creditor calls. Very pleased for choosing this company.

I have been a client of Freedom Debt Relief for a few months and have been impressed with the level of customer service they provide. My debt situation was not precarious, but my association with FDR has allowed me to improve my credit rating over time. They are a very good service, has worked out all the kinks that could exist, and I recommend them very highly. From the client perspective, this is tough experience to go thru and they make it easier.

I am a bankruptcy attorney. A client of mine signed up for Freedom Debt Relief a year ago and made 4 payments totaling $2670. He probably should have just filed bankruptcy in the first place, and figured that out & called me after making these payments. His paperwork that he received clearly indicates he is entitled to a refund of the money he paid. He demanded a refund and accounting, and never heard back. I have written them two letters and did not hear back. Today I am sending my final demand letter, and will likely need to sue them to recover the money, although their agreement indicates I would need to do so in Arizona even though my client and I are in Minnesota.

I found the people I spoke to initially and as followups to be extremely helpful and personable. I was very satisfied with the help they all provided. I received information on how to answer creditors and how to deal with them on the phone when I consulted with one of my advisors.

I signed up with Freedom Debt Relief in July 2014 and they worked with me to arrange a payment schedule that was affordable for me, and they are with you all the way. I was really surprised when they sent me an email on November 20, 2014 asking if I would accept a settlement from 1 of my 5 accounts. I thought WOW that was fast. They negotiated a debt on one card that was $17,731 down to $8,865. That saved me $8,866.

I am very satisfied with Freedom.. Have trouble logging on but that is from this end because I’m not computer literate, but would recommend FREEDOM DEBT RELIEF to everyone.

We aren't done yet. I have only one debt that has reached a resolution agreement (Meriwest Credit Union). One that has filed a civil suit against me (American Express) and one that hasn't had any activity. I would assume as I am making a bona fide effort at resolving my debts through a recognized debt management program, that FDR, as my agent, should have forestalled any lawsuit in lieu as my negotiating agent. I signed a commitment to pay $408/month but I have been paying $500/month. That is more than I agreed to but all I can manage and still be able to eat. The costs of this lawsuit will only subtract from and delay my ability to settle my debts in a timely manner as I have not extra money at all. I lost everything in the 9/11 and 2008 financial disasters. I am trying to start a new career but it isn't returning any significant income yet (I hope it will). This lawsuit should not have happened and it is hampering my ability to resolve my debts.

I cannot express how happy I am with this company. My experience has been painless. You do have to be patient but the payoff is worth it. They have settled my two largest debts in less than 9 months.

When I get an alert on my phone from Freedom Debt Relief that my debt is being resolved almost in half I am so relieved. Thank you so much Freedom Relief for helping me get out of debt much faster.

I have been happy with the results so far. I have one settled so far and appreciate the work on getting the others settled. Hoping to be debt free.

You can get better discounts, be more aggressive, so far good!

Great settlement, but they drained my account for their fee and and it was so high, the settlement wasn't that great after all. They should take their fee over months, not all at once, draining the account made it so further settlements can't happen until I rebuild the account. Very high fee.

I have had several problems since joining FDR. 1 - One of my creditors took us to court and as I received a summons, I sent it to FDR and was told that they would get right on it. By the time it finally got to the proper dept. I had 6 days before court. We had to agree to pay it ourselves and had them removed from my contact list. 2 - It took me about 2 months to finally get one of my creditors correct information. Was told that they were negotiation with them and my creditor had never been contacted. 3 - It seems that every time we have a problem and I call about it the customer service people say that they will take care of it they hardly ever make sure that the information gets passed to the proper people. I don't know if this is standard operating procedure but if it is, I'm in trouble. At this time I would not recommend FDR to anyone but I hope that I get proved wrong, but it is not looking good.

First I wasn't sure I had made the right choice but seeing them get results showed me that it was. Although I didn't get a great settlement on all my accounts I was still please. Keep up the good work.

Happy so far.

I am very happy for take one of the better decisions in my life when my wife and I enrolled in the program.

I have nothing but great service. My questions are always answered in a timely manner. I would highly recommend your company.

I wish there was more updates as to the actual communication between FDR and creditors. I still get phone calls saying they'll work with me on my debt -- and when I share your info, it would be nice to know if, i.e. a collection agency, has contacted you or vice versa.

I am very thankful for the work that has been done so far regarding helping me resolve my debt and to live a better life. Each time I call any representative I speak with is always helpful in any way they can be and reviews my record to explain and answer any questions I may have. Thank you for the work you've done so far and what you are continuing to do.

Excellent service. Very helpful and considerate. Love doing business with Freedom.

I'm very thankful for this experience with your company. It has made my life more manageable to deal with. Everyone that I have spoken with has been super... Thank you.

FDR is halfway to getting me back on my feet. They are awesome to work with and have alleviated the burden and stress that comes with having debt. I am so glad that I found them and can't wait to finish the process. I would not be where I am currently at without them stepping in and working hard and helping me become debt free.

When I enrolled with this company I was told I would save up to 50% and possibly more on my settlements. What they fail to mention is that they may settle your account for x amount, but the fees that are associated will equal to over 60% of the money you contribute to your account. For example, I enrolled with 4 accounts, after 2 years none were settled. I was sued by two of the companies and ended up withdrawing those two accounts from the program. I represented myself negotiating, and was able to settle both of them, one in two payments, and one in 3. They also fail to tell you, they will completely drain your account of funds in order to pay themselves, way before they pay the creditors. They caused me to default on one settlement because they depleted my account of funds to pay them, and during a slow month of work was left with no money in my account.

After being hospitalized the beginning of last year with no insurance and lack of income, I signed up with Freedom Debt Relief. I knew I did not want to claim bankruptcy, but was in a bind and needed to do something. I signed up and am being charged a small monthly fee compared to the what I was paying for credit card bills. Two settlements so far, way less than what I owed, I know I made the right decision! Thanks Freedom Debt Relief, you live up to your name!

This has been a very positive experience and I appreciate the help of Robert. He has been very professional and helpful.

I have found that Freedom Debt Relief to be what they stated on the phone. They are very transparent with their information. I have settled two accounts so far. Always a friendly person to called and ask questions.

I'm happy with Freedom, I guess, but I'm worried about the way my payments are handled. I don't think this is the way it was described to me when I retained their service.

Thanks to Freedom Financial, I'm on the fast track to financial freedom. With their great support representatives and website, I was able to determine the right best option to become debt free. My "Hat's Off" to Gina ** who guided me every step of the way with my accounts, and for all your continued support and generosity. I will definitely refer all my friends & family members to the Financial Freedom website that find themselves in the same situation that I was in at the time. Thanks again.

At the moment one card I have continues to accrue interest... This company said they would have that account Closed but that does not seem to have happened. They Said They resolved one Credit card for 37% of the total, But I Have Seen No Proof of that having happened... And that was 5 months ago since then NOTHING seems to be happening. I have read A LOT of Negative Reviews on the BBB so only time will tell if this play is a scam artist or not.

I am working towards paying the debt off early, and in the last week of December I contacted Freedom to expedite the process by sending $30K towards resolution of the debt. The representative was very helpful.

Four months in and going very well so far. Just settled my 4th account last night!

I am only 2 months into the program and have already had one account settled at 50%! I will say that making the choice to settle your debt in this manner can feel a little stressful (ok, a lot) but, once things get rolling it gets better. It is very important to fully understand the way this program works. You must be able to afford the monthly draft you agree to during the sign up. Lowering your draft amount or adjusting it will not help you achieve your goal. Make sure you understand how each settlement will be paid out (number of payments, draft dates and amount). You must be aware of the service charges and Freedom's percentage for each account settled. The events that could take place with filing your taxes even.

My experience with Freedom Debt Relief has been very positive since I signed up with their services earlier this year. They are already in the process of settling a $4,000 delinquent account I reported to them with First National Bank of Omaha. I am very pleased with the results and am looking forward to similar results with the remaining accounts I have on file with this organization.

The staff is very professional and kind.

My original debt was $30,000 and I was told I would be out of debt in 3 years. It's been 3 years of monthly payments and I still owe $20,000. I took my accounts back after finding this out. They made $5.00 payments to one creditor after paying themselves. If you can't deal with your creditors, get a friend to help you out with negotiations yourself. I paid FDR a lot of money for a poor job. I wish I had that $18,000 back.

Debt free. Very well pleased.

Told them to cancel my enrollment and refund me any money I had in escrow, instead they take the money from the escrow account for "fees" on accounts that will never even be paid on.

The person that has been my main source of reassurance and help in answering all my questions on solving the American Express Account is Jacob in the Advance Collection Team. This case is in court and Jacob has been patient in answering all my questions and concerns. He is knowledgeable, patient, kind and professional.

One of my creditors settled payment of one of my credit cards and your company paid them a nominal amount from the money in my account and took the maximum of the money to pay yourself, leaving my account a balance of $7, and paying the creditor less than you took for yourself and then scheduled over $500 per month to pay off the first settlement for 7 months, limiting the amount available to start negotiations on further settlements.

I feel that you are doing a great job to get us out of Debt. We appreciate the help you're doing. Thanks.

I am satisfied with my service to this point, but I am a little concerned that is taking so long to get agreements with all of my creditors. And one of my creditors keeps calling my home three or four times a day. The accounts that they have resolved to this point have been resolved just as representative said it would.

It's been good so far. All employees have been very professional and fair to me. I would use your company again. I do like the way you guys help in all areas of the process. At first I wasn't as happy as I am now, but I do know it takes time and patience to achieve success. Thank you.

I don't have anything to say at this time. I am happy with Freedom Debt Relief. I still get e-mail from some of my creditors. I hope it stops soon.

After many months of drafting payments to your company, a settlement offer was reached on one of the 5 accounts. And that agreement was offered to me directly from the creditor. Additionally, it took several communications from me to your company to get that agreement in place. I feel like there is no one really working on reaching a settlements with my creditors. Really never any communication from your office after setting up the automatic drafts from my bank.

I am very unhappy with the lack of information that was not given at the time that I signed up for your service and that lack of communication continues. I was never told that your service fee was 21% per credit card resolved. So far I have only had one credit card resolved and this is being paid out in 4 monthly payments which I never knew but of course the fee was taken first. At this time I am not sure I made the correct decision in using your service but too late to back out now since I have completely ruined my credit by stopping all payments to my credit cards.

We've had wonderful service thus far in our experience!

Freedom staff was fine but communication was not upfront. As your debts are settled you must add the write off amount to your taxes. Thus my income in 2013 add a $29,000 dollar amount costing me $10,000 in taxes. I was not prepared. It also has affected my cost of Medicare part B increasing it by 12 percent. I will be finished this year and will need to add another $10,000 to my income. Thus I did not save any money by doing this. I should have gone bankrupt. FDR also made money on me and did little unless I prodded them monthly.

Been with program just couple months and they already settled with one of my biggest debts. Can’t wait to see the end result.

My husband and I could not be happier with your service. Thank you for your understanding and being so helpful. Please keep up the wonderful service.

Freedom Relief reduced my having to deal with my debtors and saved me the stress. They were able to reduce the amount I owed on my debts also. It was a relief to not have to deal with all the phone calls from my debtors and all the negotiating with them.

The staff at Freedom Debt Relief have been helpful and highly professional. They are responsive and supportive to any questions and communicate personal status often to ensure a thorough understanding of where I am on the road to financial security. I would recommend this service to anyone who has considered exploring debt management.

I am very pleased with the team. They have kept me informed on my progress every step of the way.

10 months in the program and only 1 credit card has come to an agreement. -_- Another credit card is suing me. I was promised 3-4 months they would resolve my accounts and have me on a payment plan, on my way out of debt. Now I got a letter where they're trying to pawn me on to another sister company. : / These people claim they can have me debt free in 60-90 days. Empty promises.

Almost all my debts have been settled. Thank you Freedom Debt Relief.

I might be a little hasty with wanting settlements to happen faster than possible since I'm new to this but overall I'm satisfied.

You will think that after advertising that they have experience and years in the business, Freedom Debt Relief will know how the creditors behave and do. Well... I don't think so because two of my accounts went to a Law Firm and they took me to court. The best Freedom did was to negotiate a stipulated judgment with the firm. I got 80% on my Discover plus Freedom's 20% = 100% of the debt, it means I didn't safe anything. The other account, they didn't settle an amount, actually the only negotiation was to get another stipulated judgment and I can pay monthly to the Law Firm 100% of the debt.

My experience with Freedom Debt Relief was truly amazing. Everybody that I worked with was honest and very helpful through my process. Before Freedom Debt I felt like I was in a dark hole with no light in sight.. But now I have that light in my sight and I will not go back to where I was again. Again I am truly grateful for all the help that I received from all that helped me through this process. I strongly recommend to my friends to contact Freedom Debt Relief if they are in the same situation that I was in.. You are Miracle Workers in my book...

When we joined the program in May my contact Steve seemed very genuine and concerned about my worries. I asked him MULTIPLE times if we can be sued for not paying the credit cards because this was a huge worry of mine. He assured me this cannot happen, that we are protected in Pa by the consumer act blah blah blah... Again he reassured me. He eased my nerves with stories of his wife and how she would be nervous as well... Two of my cards were settled. Then we come home from work and guess what? We are sued by Discover Card! I immediately call them and send my paperwork. The day before we receive this we ended up working out a settlement. It's supposed to be settled in March.

I originally contacted FDR 2 years ago. I spoke with a representative who explained the procedures to me and directed me to websites for more information. I entered into the agreement fully informed (I guess). I enrolled 6 credit cards with debt amounts ranging from $3000 to $14000. Relatively quickly the smallest 3 accounts were negotiated and settled with substantial savings. However, the 3 three largest accounts have become a problem. One account totaling more than $12000 was settled at face value! No negotiation? I had to appear in court twice over this account and ended up having to pay the full amount anyway. I can do bad all by myself. The largest account hasn't even been discussed yet. I am awaiting some kind of summons to be served on that one any day now.

I have been participating in this program since June and only one account has been settled. Am I suppose to be doing something to make this move faster? These companies are still calling me daily. What should I be doing?

Signed up 6 months ago and two of our accounts were already settled. The other ones are being worked on. We're happy with the program.

I have been with the program for about 5 months. I have had only one settlement and I provided the settlement and requested it be taken. I haven't seen any progress since.

I appreciate what you have done to help me consolidate my debt but it took longer than I expected to start making payments to my creditors.

I was wondering how I was going to pay my credit card debts because I was paying ONLY the minimum payment each month and getting nowhere fast. I searched the web and came across 'FDR'. I enrolled in the program about 8 months ago and "FDR" has successfully negotiated settlement terms with one of the creditors. The date of settlement was in October and settlement percentage was 70%. Am I happy? Yes, I am. Thanks "FDR."

I am very satisfied.

Very happy with the service so far. Everything has been explained very well and the process is smooth.

I am so glad that my wife and I decided to join Freedom Debt Relief because we noticed no matter how much we sent out, our debit dropped pennies on the dollar. After contacting Freedom Financial we were able to settle some of our debit within the first 4 months of joining the program and look forward towards being debt free.

I don't hesitate to recommend FDR. Everyone who has contacted me (or whom I have contacted) about my debt challenge has been patient, understanding, and thorough. Half of my creditors have settled already, thanks to their hard work. They're a modest group. After all, they sent me many congratulatory e-cards for MY efforts in reducing my debt!=) Because of FDR's expertise, I am sleeping much better. Thank you, FDR!

My experience with Freedom Debt Relief as up to now has been good. I went into contract with them with 3 credit cards owing just under $30,000. They have negotiated one of my cards so far and got it cut down to half of what I owed. They are still working on the other 2. So far so good. I am pleased with them.

So far, Freedom Debt Relief has been a Godsend. I wish we would have done this a long time ago. It is very comforting know that we will have our debts paid off four years as opposed to "probably NEVER"!

I am currently enrolled with Freedom Debt Relief and they are working hard to resolved my debt. They currently resolved 2 of the creditors and I am on my way to have financial freedom. I highly recommend Freedom Debt Relief to resolve your debt!

To date they are doing everything they promised.

I have been pleased with the experience so far. I loaded 3 accounts totaling $50k. My first account settled with a $10k savings.

I really thought other smaller accounts would have been settled by now. I even sent a settlement offer from an account that was sent to me personally. I haven't heard anything.

I would highly recommend FDR. I enrolled 6 cards 25 months ago. Made my payments on time. 5 have been settled and the last 1 is close. I will soon be debt free and it only took 2 years. I was told 3-5 years in initial consult. Thanks FDR!

I would highly recommend Freedom to anyone. We have only been with them for 4 mos. and they have already reduced our cards by two!!!!!!!!!!!!!!!!!! Also whenever you are not feeling confident or have any concerns they are always there to talk to and give you assurance that all is on track. There just isn't words to tell how great they have and are being for us.

I am very pleased with this debt relief program. At a time when I was in way over my head with credit cards debts, they were there to encourage me to take control of my financial situation and the service is very awesome! They keep in contact with you to help you thru and encourage you to keep going and even praise you when you have gotten a settlement! I would recommend this company to anyone going thru financial hardships. You have nothing to lose but your debts. They are there every step of the way to help you resolve your debts.

Overall, FDR did get our debt settled and all accounts paid off. However, the time frame and amount was a lot more than they told us it would be. We were told that our payment plan would take 3 years at a fixed monthly amount. About 10 months before we were supposed to be done with our payments, we were informed by FDR that our last creditor was finally settled and now we would have to pay for one more year. There was nothing that we could do at that time and were forced to pay about $7000 more than we were originally told. I learned that FDR had not settled with our last creditor until near the end of our plan at which time, they the creditor had added a bunch of late fees and interest, which FDR basically passed to us. I feel FDR did not do their job as promised, according to their contract. I would not recommend this process to anyone as I would contact the credit card companies and work out a payment plan on your own.

I felt all the pre-consultation and approval was fantastic. I was very pleased with how our rep worked with us and was able to help with getting us started. However, now that the process has begun, I feel there is not enough communication. I am still having a few credit companies calling (some at work) and have been trying to get this resolved. I am looking forward to ending our debt and working with you to do so.

I started with Freedom Debt Relief couple of months ago, and it has been very good so far. Two accounts are settled, and 7 more to go!

I've been a client for a couple of months now and one of my debts has been resolved! I'm quite happy about that! I'm hoping that more will start to be resolved! If there is a complaint, I wish there was more communication from Freedom Debt to let me know what is going on with present negotiations. Other than that, I'm quite happy with the service so far.

I feel it is a little soon for this review at this time, but out of 9 credit cards they have settled one in only 5 months. I have had numerous questions over that time and I have called them and they were very patient and kind with me on top of answering all the questions and making sure I understood their answers.

I am very satisfied with the way my account has been handled. Whenever I have a question all I have to do is call.

I have been with FDR for about 2 1/2 months and have not been able to get anything I requested done. I have been begging to speak with someone in charge for over a week. I have called and asked. When a regular associate calls, I have asked them to connect me to someone in charge with no luck. I have emailed them and asked but so far no one in charge has called me.

I am so happy that I asked for your help. You have already settled three of my accounts to date sooner than I expected. Thank you so much! It has been the best decision I made.

Very satisfied with the results so far.

I'm pleased with the overall progress thus far. My greatest criticism is a failure to e-mail me when I send a fax and request an e-mail acknowledgement of receipt. Also, an occasional progress update would be greatly appreciated.

We have been very pleased with how this company has helped us reach our goals to have no more credit debt. We are still working with them and would recommend anyone who finds themselves in this situation.

I enrolled in Freedom Debt Relief after constant calls from their sales department over a year ago who assured me this program would greatly reduce my debt. He also told me the creditors would stop calling after 6-8 months and that FDR would field the calls. I've been in the program over a year and paid my monthly amount on time. With the hidden FDR fee (23% in my case), and when I say hidden, I mean it's not information on your online profile, with the FDR fee I am only saving about $1,000 and continue to get harassing calls from debt collectors at WORK and now a lawsuit from AmEx. I suggest anyone out there who's considering this program to negotiate directly with your creditors, keep your credit score moving in a positive direction and don't fall for this easy money solution that Freedom Debt Relief promises.

I lost my job & tried several other outlets to get a job but unfortunately no luck. Everyone wanted $$$ and no income came out of that. In the meanwhile we lived on credit cards. Max one and move to the next one. My husband & I took every promotion that came our way. Since we both had excellent credit before the credit cards company realized that we no longer could pay off completely what we charged they kept sending them and we kept signing up for them. At one point one of the credit card companies cut us off at what we had spend up to that moment. Since everything else was already max out we were stuck. No ability to pay for groceries, bills or gas for the cars. We were broke.

So far everyone has been very helpful and friendly. You have already settled one account for me and I look forward to more good news on my other accounts.

Negotiations slower than originally discussed, 6 months 1 resolved. This was clearly misinformation but I received an accurate and detailed expectation now customer service spent a lot of time clearing up what was misrepresented initially. We are going to hang in there a few more months to see if we get any more movement. We only have one resolved in 6 months but now that I have clarity I would refer friends just advising them to have a clear understanding from the start. We received many different answers and advice but a wonderful lady put everything out there and gained our confidence.

I want to thank everyone at Freedom. They are all so nice. From my first call they answered all my questions. They have put my mind at ease and truly look forward to them getting me debt free.

FDR has made my financial life less worried as was before at the end of every month when worries came on me from my debtors.

So for my experience with your company has been pleasant. When speaking with your agents at the 800 #, they have been polite, and informed on what my needs are. They have met all my needs. Yes, I would refer someone to your company.

I'm so pleased with what you've done so far in helping me resolve my debt. All your customer service people are so kind and understanding and supportive. I really appreciate that.

I was satisfied with FDR as I neared my three year point, and had two accounts finishing up at the beginning of 2014 with one left under negotiation, but they have been totally unresponsive to requests for status on this last account once I got to my three year anniversary. They don't answer emails, and a call gives you the equivalent of talking to the HP's lowest support people who sit and read off of screens. No information, no help, and empty promises. Up to the beginning of 2014, I would have recommended FDR, now I will not.

I signed up with this company back in July of last year. I told them I had a deal in place with Discover, but they wouldn't let me leave that account off. I ended up getting sued by Discover because I had to follow the guidelines set by the Freedom Financial. I was pissed beyond belief when I was sued by Discover. Also they didn't do crap about my other debts. I was sued two other times and had to deal with the creditors on my own, which ended me having to pay Freedom Financial's fees to pay on the judgments against me.

For me, Freedom Debit Relief has been a lifesaver. I had gotten myself in credit card trouble and didn't know what to do about it. I heard a commercial on the radio about FDR and I called the number. I felt a side of relief from the very first phone call. The staff was easy to talk to and non-judgmental. They were my hope and today, I now have my first agreement and will have paid off one of my credit cards by February. Thank you Freedom for helping me to become debt-free.

I signed up with FDR approx 13 months ago and was hopeful. The draft amount that I had to pay into the program was a strain on me but I was determined to stick it out. Things were going ok until I was served with a lawsuit from Citibank. I was scared and immediately turned to FDR for advice. I was told that there was Nothing they could do basically. I was told to answer the suit but I did owe the money so....I received a judgement shortly after. Then, last week I was sent a request for POA so they could set me up with discounted legal counsel in case Chase decided to sue me. Why didn't they do this when Citibank was suing me? I owe CB twice as much as Chase. They have settled a few of my accounts but I was never told that I will most likely receive a 1099 this year for the amount I "saved" which in reality was only the late fees and Finance charges on those accts. which I will have to pay taxes on. I have stopped the drafts from my checking account and plan to cancel my account with them. I only hope that I will receive the balance of my dedicated account and not have to fight them for it.

When I first signed up the updates that I got were every month and every question was answered clearly. Now I get absolutely no updates and it has been 7 months and not one settlement. Thinking of getting out and handling directly with creditor.

After nearly 6 months in the program, FDR excitedly calls me to accept a settlement, (the first of 7 credit cards) for 50% off my highest credit card. They tell me the settlement will reduce the amount I owe over $5000. So I'm thinking, "wow, ok sure, I accept." The problem is, what they don't tell you, and the extent that they go to hide it from you. They don't tell you the amount of their fee. For me this fee for this settlement was $2147. I never knew I was paying that amount in addition to the settlement amount because they didn't disclose it to me. Thus instead of a 50% settlement, it really was a 70% settlement. I only found out about a month later when the 2nd settlement came in again at 50% and I said, "that includes your fee right?" Oops! Exposed! They told me no, and that their fee is in addition to the settlement amount. I ask the amount, got my calculator only to realize it's not a 50% settlement, it's over 70%.

This financial mess we've gotten ourselves into has been daunting and overwhelming, and so when I came to you I felt shaky & like a total flake. But every contact I have had with FDR staff has been consistently positive -- your staff is professional, knowledgeable, compassionate and non-judgmental. That has made a world of difference. As overwhelmed as my husband & I have been, I finally felt a little bit of hope that we will actually get through this.

Excellent customer service. Quick and friendly response to any question or message I have sent over the past few months.

Freedom Debt Relief has proven to be one of the best companies that truly help people with financial situations right from the initial phone call. I would highly recommend the program to all my friends and family. I can only say that I am extremely satisfied!

The people who work for you are very friendly and informative.

Very Happy to have found Freedom Debt Relief. As I've so far experienced great help with all the team members!! Starting to already see my debt getting settled in 7 months is an amazing feeling!! I can start to breathe and feel the stress lifting!! Freedom!! What a relief, thank you!

I have been pleased to this point.

When you have debt and want to paid it and creditors will not work with you, turn to Freedom Debt Relief. A company of professionals that will help. They have help and are still helping me.

I have the utmost praise for Freedom Debt Relief. They have been helpful during the stressful times when you are second guessing yourself. They have been professional, straight forward, and very helpful in explaining. I am very blessed to have this company on my side.

I have been paying for years and the balances seemed to never go down. Now, I am making progress with my money lasting more than payday to payday!

Very helpful. They always have your back! There is a light at the end of the tunnel.

Freedom Debt Relief has given me confidence that my credit card debt can be resolved. Not only does this make me happy, but has changed my life for the better in other ways. One of the most important ways is living, and surviving, within my means! I appreciate the respect I receive from staff and their attention to my account. The greeting cards are icing on the cake. Thank you Freedom for my new freedom!

I contacted FDR and set up my contract with them in January of 2014 with over $33K worth of debt through 4 different creditors. To date, two of them have been settled! I think this is amazingly quick and I'm very impressed. I can't thank FDR enough for helping to get my affairs in order so that I can start over with a clean slate. Thank you FDR for the help thus far. Two down, two to go. I have ultimate faith in FDR. I'm SO happy for myself that I decided to contact them. One of the best financial decisions I've ever made.

I am so glad to see settlement on two of my credit card accounts.

I am really pleased with Freedom Financial. They make it so easy. In the short time I've been with them, so far they have been able to negotiate on 4 of my accounts. They keep me posted on everything they do. Someone always calls to just keep up to date with me. I would recommend this company to anyone who needs debt relief.

Everyone we have dealt with has been very friendly and patient. Things were handled quickly with nice results. I would recommend Freedom Debt Relief to anyone who needs the help and guidance.

I couldn't of done it without the help of Freedom Debt. You guys are doing a fantastic job with my creditor! Thank you so much and God Bless!

No issues so far.

I am totally disappointed in the services I have received from Freedom Debt Relief. When I first spoke with Brett, he promised me my accounts would be negotiated and settled within 6-8 months. I am not going into my 10 month and I am still receiving phone calls and nasty letters from creditors and only two out of ten accounts have been settled. I also find out that I have to negotiate some of my own settlements. My account is paid on time every month. If I had known about the poor service before I had as much money invested as I did at 6 months I would have withdrawn from the program. They believe they have done a great job settling two of my accounts.

These last few months seem to be moving my life back to being able to live a better financial life. Although I know there is more I have to do. I hope in the months ahead Freedom Debt Relief will be as helpful and I'm confident they will be. I can't thank you enough.

Great customer service!

Freedom is working hard to get my goal.

Freedom Debt Relief has been very pleasant to work with satisfying my debt. We have been very successful in the settlement of one of my credit card accounts. I do expect the others will be as successful. I do believe that they merit the AAA rating from the Better Business Bureau.

I have been very pleased with the help that I have been receiving from Freedom Federal. And I am very excited and looking forward to the day that I am completely paid off of all of my debt.

I was very pleased with Freedom Debt Relief at first, then I found out that because of my location that I would be dealing with cni and in the beginning I was pleased and they settled one of my very old debts right away with a monthly payment. What I didn't realize was the 25% fee that was tagged on that used up my reserves. Now it is time for this bill to be paid off and it seems like they're scrambling and asking me questions that should have already had the next negotiation in line. I have been sending them to bills. I have been doing my part contacting them, calling them and it just seems like all they want is my money for my reserve acct. I wish I had 1 acct manager not anyone who answers. I am not feeling very good. I am not sure they have my interests 1st.

Very happy with FDR thus far. Mr. ** has been very available and good at answering my questions.

It is a good feeling knowing I have people that is helping me to get back on the right track. Thanks.

I am having a hard time logging in to the website to check my account (do not work). Each of the password.

They all have been very supportive and understanding to what is going on with my situation with my debt. They contact me or email me any information I may need to know.

Have only settled 1 out of 35 accounts. Misrepresented program during sales pitch.