Freedom Debt Relief Reviews

4,903,612reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
Author picture
Edited by: Amanda Futrell
+1 more
Author picture
Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

Filter by Rating

  • (25,852)
  • (4,213)
  • (1,649)
  • (1,196)
  • (1,644)

Popular Mentions

    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,903,612 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,903,612 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 175 Reviews 34435 - 34635
    Verified purchase
    PriceProcessTransparency

    Reviewed June 4, 2013

    I was in a bad situation with credit cards after losing a job. I thought I could do it alone but I kept falling further and further behind. I saw the TV commercial and I decide to call. I was nervous to explain my situation as I NEVER ask anyone for help. The consultation was quick and easy and they immediately were able to help. I got the process started in 48 hours. The monthly payments were affordable and now I have ZERO credit card debt after 33 months and now in the process of rebuilding my credit. Couldn't have done it without you. Thank you so much FDR!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed June 4, 2013

    Freedom Financial helped us get out of debt. Anytime I had a question, I would call them and they either reassured me or helped me with whatever it was. On one of our creditors - they went so far as to file in the local district court to sue us - I contacted Freedom and they told us, “Just calm down.” The court sent us a questionnaire from the creditor and Freedom helped us with filling it out; they told us how to answer, or what they were asking for in the questions, and after filling it out and sending it in, the creditor decided to accept an offer from Freedom and not sue us. Being able to answer the phone again was a really nice feeling. If it was a creditor, we had been given instructions on what to tell them, from Freedom. The calls slacked off greatly. It did take us 44 months, to complete the program, but that was due to the large amount of debt we had. Yes, I would highly recommend them again.

    Thanks for your vote!
    Verified purchase

    Reviewed June 4, 2013

    I wish I never heard of this company. They took my $10,000 promising the 3 companies I had debt with would work with me. Only one allowed a reduction in payment as paid in full; the other 2 heard of Freedom Debt Relief, which had a bad reputation with them, so they forced me to pay the entire amt owing. I used my own savings to pay. Results: My credit score was reduced by 200 points, which still is at the level; and what savings I did have from paying less was considered income by the IRS, so I had to pay more taxes. I may have saved $1-2 thousand after taxes. FDR never mentioned this to me. Overall one of the most horrible experiences I have had.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 4, 2013

    With over $50,000 in debt, it took four years to pay off what would have taken well over ten years if ever to get our heads above water. We are now rebuilding our credit and life is good again. Whenever I had questions or problems that needed solving, Freedom Debt Relief was a phone call away and I always got a person on the phone with an answer to my questions. Thank you Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase
    PriceProcess

    Reviewed June 4, 2013

    After a divorce and much accumulated debt that I would end up paying, I decided to try Freedom Financial. It was great to be able to get rid of over $15,000 of debt in 3 years for an affordable monthly payment. Shortly after completing the program, my credit score was improving.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 4, 2013

    I believe I completed the program in 2010. Since then I'm having a very difficult time getting credit. I appreciate what your program did for me, but when I started this program, your company told me my credit would start improving as soon as I complete the program and it hasn't. So I'm not very happy with your program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 4, 2013

    For anyone requiring assistance in eliminating debt and having limited sources to do so, I highly recommend Freedom Debt Relief as a possible answer. While having to use the solutions they provide may be unappealing to some who are bogged down in debt, I personally feel that they are probably among (if not) the best source out there who provide the type of services that are often required in eliminating over indebtedness. In working with me I found them to be truthful, honest and efficient in their efforts. Taking into account some of the stories I have heard regarding organizations who are in the same business as FDR, I can assure you that there is a danger in dealing with many of these institutions.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 4, 2013

    The team at Freedom Debt was always responsive & helpful with the numerous things that came up over the 3-yr period of debt renegotiation. I was very appreciative especially given the anxious-making nature of this type of program. Their help with the creditors was outstanding. They gave accurate information about the negotiation process with each creditor and were able in some cases to negotiate a considerably lower amount from the original amount owed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 4, 2013

    I would like to let future applicants know of the full customer service that Freedom Debt Relief provided before, during and after my financial situation. Not all of us are trying to hide that fact that we get into the financial nightmare with no hope in sight. The customer service people and the lawyers on staff were not prejudicial and found ways to assist me in order to reach my goal. Yes, there are costs associated with this type of service, but believe me, it was well worth it.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 4, 2013

    Instead of filing for bankruptcy, I worked with these guys and cleared my debt in 4 years. Once you get the creditors off of your phone and out of your thoughts, it is easy to focus on making the money to make the payments and move on with your life. I would recommend this method of dealing with your creditors if you are ready to move beyond your debt.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 4, 2013

    When I came to Freedom Debt Relief, I was in a real bind! The phone calls were driving me crazy! I was a school teacher and they even called me at work! Freedom Debt Relief stopped all the calls! They got me on an affordable path to pay off all of my bills! I don't know what I would have done without them! They are always there anytime to help if a problem does arise! Freedom Debt Relief gave me my mind back so I could focus on making the money to pay back my debts! Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 4, 2013

    FDR informed me that I was done with my payments to Bank of America. However, a few months later, a collection company contacted me in regards to the debt. Apparently, per FDR, there was a "clerical" error in which a payment appeared to Bank of America as having not been made. Although FDR made the claim that this was indeed an error and provided me documentation to show all payments were made, BOA refuses to honor the initial settlement agreement. It seems that FDR does not have to capability to actually communicate with the businesses of the clients in order to rectify situations such as this.

    I have spent years battling this, and I still do not know where this case stands. I keep waiting for more letters and calls from collector, not to mention that it continues to hurt my credit score. FDR assigned a person to my "issue", but other than this (this person is unable to accomplish anything since they cannot deal directly with BOA), FDR does not seem to have any action plan in place to resolve a situation such as this. I fulfilled my part of the agreement; I made all my required payments. It aggravates me greatly that FDR has been unable to rectify my situation.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 4, 2013

    It ended up costing much more than quoted to pay off, and it took a year longer to pay off all the accounts. I had to pay two of the accounts directly so I wouldn't be taken to court. I am not sure I would recommend doing this. It may be possible to make better arrangements directly with the creditors.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 4, 2013

    FDR was a big help to me resolving my finances. I was able to consolidate all my big credit card balances and paid it for 3 years. Now I'm so happy to be debt free from my big debts. I recommended Freedom Debt Relief to my stepdaughter and she's very happy too; she did it. And best of all, I got a $250 fee for recommending. Now I am working on another prospect.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 4, 2013

    Well, the program "works" as long as you can make it through the whole process. However, if you encounter any issues along the way, it will make your life miserable. Freedom Debt Relief is terrible with details. They will miss most of them and I assure you, it is to your detriment. I had a specific issue where a collector did not take the 1st of 14 payments but took 2-14, and Freedom Debt Relief's only suggestion to me was to re-negotiate the new balance minus the payments I had sent in for 14 months. Freedom Debt Relief has never finished the process with me, although I believe I have been finished with the program for years.

    Freedom Debt Relief had no intention of stop drawing money out of my account. At the end, I had to close the account to get them to stop. I have no clue where Freedom Debt Relief has put my escrow balance. I called a total of 15 times over a period of 6 months; I do not think they know where it is either. In short, the program works, but do not expect Freedom Debt Relief to act as your friend, partner, etc. They will cause you misery as you go. I am pretty sure you can do this whole program without them. If I had to do it over, I would give it a go without them - far less hassle and you can work with a person you can trust, yourself.

    Thanks for your vote!
    Verified purchase

    Reviewed June 4, 2013

    I have been debt free for about five years. Contacting FDR was the best thing I have ever done. They got the creditors to stop calling and by following their advice and payment schedule, I was out of debt (totally) in 25 months. I would recommend them to anyone that is serious about getting out of debt.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 4, 2013

    I was very satisfied with Freedom Debt Relief's service. I was WAY over my head in Credit card debt. Customer Service was very nice to work with. They helped me get out of debt and get back to having good credit. Thanks, FDR, for all your help! I have recommended you to others as well.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 4, 2013

    I am not happy at all. You totally lied you did get the amount owed reduced, but they turned me into IRS and I was responsible for the difference plus all the money I paid you. Your advisors said oh they rarely submit to IRS for difference. That's a load of crap. As far as I can see, you should negotiate this stuff yourself and I could have used all the money I paid you upfront to put towards the taxes. What a waste of time and money you were. I tell everyone not to use you and neg themselves. I have blogged you on every site I found.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 4, 2013

    Thanks to Freedom Debt Relief, I am currently debt free. Moreover, my experience has enabled me to become a savvier consumer and financially secure. FDR was with me during a very fragile time of my life and assisted me in the debt solution process with precision, fairness, and perseverance. They help me gain my confidence and take hold of my financial future.

    Thanks for your vote!
    Verified purchase

    Reviewed June 4, 2013

    I can't describe how grateful I am to Freedom Debt Relief. They truly turned my life around. I struggled every month to pay my bills but didn't seem to get ahead. Then I found FDR and now I am debt free. I will never be a slave to a credit card again. Now that's FREEDOM.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 4, 2013

    I was in a difficult situation, falling short on my payments with three credit cards. The late payment was pilling up. I tried to make a deal with the credit cards but I was unsuccessful so someone told me about Freedom. Freedom was very helpful to me. We had a contract. We both keep our end of the contract, and I was very satisfied with the result. I will recommend Freedom to anyone.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed June 4, 2013

    I worked with Freedom Debt Relief and was a little hesitant to begin the consolidation process. I had never missed a payment before, but even though I was sending a very high monthly payment to try to pay down my debt, it wasn't working. I weighed the pros and cons and decided that if I was serious about getting out of debt, then I needed help. It was a little stressful to receive calls from creditors, but being able to give Freedom's info helped. Knowing that I was doing something was better than feeling like I was never going to get out of debt.

    I began putting the high monthly payment into my Freedom account and was able to finish the program even faster than the 3-year time estimate they had given me. I liked that there was flexibility in being able to pay more than my monthly minimum and also being able to change dates, etc. Also, because I was putting additional money into the account, I had more in there than what my settlement actually ended up being. Freedom returned the extra money in a timely manner and I had no issues with getting the automatic withdrawal to stop after I completed the program. There was no runaround during any point in the process.

    I was very pleased with Freedom and as long as you know what to expect with debt settlement (creditor calls, temporarily lowering your rate scores, etc.), then I recommend that you "walk through the fire" to get yourself out of debt. I'm happy to say that I don't use credit cards anymore and I definitely owe that to Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase

    Reviewed June 4, 2013

    One of my American Express credit cards was not resolved. It went to collection agencies from one to another and then the court and when I asked about the fees, they simply said "cannot reimburse due to company policy". Currently, it's still in collection but my account is closed with Freedom Financial!!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 4, 2013

    When I decided to call Freedom Financial, I was behind all the time. Credit card companies were charging high interest rates and if you were late, they charged you even more. I felt that they didn't really care about me one way or another. They were just costing me more and more and I was never going to be debt free if I didn't do something. That's when I decided to call Freedom Financial. The rest is now history; it took me 3 years to work through my debt but with the help of Freedom, I was able to become debt free. It has lifted a tremendous weight off my shoulders. Thank you, Freedom Financial.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed June 4, 2013

    The whole process at Freedom Debt Relief was conducted on a very high professional manner. At any time I needed a question answered, all I had to do was make the call and they were always there for me. From start to finish, I would recommend Freedom Debt Relief... There are a lot of options out there, just make this one call. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 4, 2013

    Freedom did a superb job for me and I am much better off for having gone through the program they so deftly operated. I was hesitant and scared - but this is a super answer to financial problems. I would strongly advise people to check the Freedom Debt Relief program out. It pays down debt quickly and puts years back on your life by eliminating worry. The person who explained the program was most thorough and answered every question I have. Subsequent follow up was more than adequate at all times - and sometimes truly excellent.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 4, 2013

    They did a fabulous job and in two years paid off three high balance Credit Cards at around 40% of what I owed and so much for the CC Co. raising my interest to 30% plus. I would highly recommend Freedom for any help needed to get relief from CC debt. If I had it to do over again, I would not hesitate.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 4, 2013

    I paid FDR close to $7,000 and your company didn't settle anything for us. One company just sent us a 10-99 for taxes and wrote off the debt. Two other companies sued us and FDR settled both at 100%. So again, they didn't do anything to help us. They had no problem taking the money and were supposed to give us back money for not meeting their settlement agreement promise. I could have done what they did because they did nothing for us. I ended up filing bankruptcy after the mess FDR left us in, not to mention $7,000 poorer. They are not a good company and will steal your money. Good luck getting any of it back. Bankruptcy cost less than half of FDR's prices for doing nothing. Terrible company, don't fall for it.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 4, 2013

    I am grateful that Freedom Debt Relief helped me out of debt. A few suggestions when you are going through the process of getting out of debt: Learn the system. Pay as much as possible in the beginning. Pay above the monthly payment. I wished I would have paid it off earlier. Visit your online account, both Freedom Debt Relief and the participating Global Bank. Lastly, stay on top of your paperwork and do not assume anything. I would like to touch on the pay off earlier suggestion. Your credit cards can still accrue interest before they are settled. If you are consistent managing your account, your experience will be less stressful.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 4, 2013

    I was very pleased with the service that I received during my time on the program. I was informed on everything that was taking place from start to finish. Without this program, I would still be struggling to get my life back on track. I can truly say that now I'm in a better place financially and looking forward to living worry free of credit card bills.

    Thanks for your vote!
    Verified purchase

    Reviewed June 4, 2013

    You forgot to tell me that even if you knock down the full payment due... the IRS was coming after me with the balance due to the creditors. Had I known, I would have stayed with the creditors. I had to borrow money from friends and the bank to pay the IRS.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 4, 2013

    Freedom Debt Relief worked with me when I had a better offer from one of my credit cards than Freedom Debt Relief could offer. One day, I was checking my account and discovered that my debt was paid off. I called them and immediately they took action to close out my account. Three years sounds like a long time but it went by quickly. I currently have no credit cards and if I want something, I pay cash.

    Thanks for your vote!
    Verified purchase

    Reviewed June 4, 2013

    I was getting a headache... trying to pay my credit card off. No matter how hard I try, it wasn't going down. Freedom Debt Relief came and helped me pay off my credit and not only help me pay them off, they also showed me how to handle my money better. It was very hard the first three months but then you don't miss the money. They're out to help pay the cards off... but now I feel a whole lot better because I am not in debt and I want to thank you for helping me get out of debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 4, 2013

    I had a great experience with Freedom Debt Relief. I enjoyed their friendliness and they make you feel like you can talk with them anytime and tell them anything. They are there to help you and the payment plan was something I could handle on a bi-weekly arrangement. If I get in another situation like the one I was in (I hope I don't), I would definitely call them.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 4, 2013

    I found out that it’s cheaper if you do it yourself. If you have the number to the credit card company, call them and make a settlement without Freedom Financial (FF). I had a Discover card that would not deal with third party companies so I had to negotiate with them by myself. Although I did all of the negotiation, I still had to pay FF a percentage of the settlement. I had a Chase card that I was able to settle for less than what FF could and again, I still had to pay them a percentage. The only card they MAYBE helped with was Bank of America but at the tie Bank of America was required to settle at a certain percentage by the US Government. So to sum up again... do it yourself and save thousands of dollars.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 4, 2013

    We paid our balance off in full, and it took over a year to get account resolved and closed resulting in more added fees. Plus, we called month after month and were given the runaround. Not very satisfied. I definitely wouldn't recommend this company to anyone. They want you to do your part in the agreement but don’t want to do theirs.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 4, 2013

    My husband and I were in WAY over our heads - new house, excessive spending, and too much credit card debt. (-in the neighborhood of 60K) With the downturn on employment, some family issues and the housing market we were really strapped to make ends meet. We looked into the usual solutions, none of which really could help. Then we discovered Freedom Financial. They were really helpful and didn't make us feel like second or third class citizens. Sure, it sucked big time committing to almost $1,000 month nut going to their account, but we resolved our credit card issues within three years (9 months earlier than our contract estimated!). I don't remember the exact amount of money they helped us save, but it had to be close to $40K! I'd recommend their services to anyone who currently finds themselves in credit crisis.

    Thanks for your vote!
    Verified purchase

    Reviewed June 4, 2013

    My experience with Freedom Debt Relief was great, convenient and in the end, I had saved so much money. They allowed me to get back on track and taught me how to get back to managing my finances. Debt doesn't have to control your life. Take action and get relief with Freedom Debt Relief.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed June 2, 2013

    I initially signed up for a 24-month program. Now, it is 32 months; I have more than enough money in a special designated account with one remaining credit card account outstanding. I called twice every month to ask them why they are not doing anything on this account. I got all types of crazy answers from the customer services rep. My remaining balance is only $3200 and I have close to $4000 in a special designated account with Global Client Solution. Yet, Freedom Debt Relief still hangs me dry on this matter.

    Thanks for your vote!
    Customer ServiceStaffProcess

    Reviewed May 19, 2013

    I have been enrolled in this program for over 11 months with just over $12k in debt and not only have the negotiations seemingly gone nowhere, but I cannot connect with the negotiators or a competent customer service rep to weigh my options. Additionally, despite reporting changes in my debt collector status, the debt collector FDR is negotiating with never changes in my account dashboard. I would have been much better off negotiating with my creditors directly than letting FDR do this for me. I am completely unsatisfied with this service. Do not use Freedom Financial, Freedom Debt Relief or whatever it is called. Find another agency or do the legwork yourself. I am finding that creditors are more than willing to work with you to resolve your debts in an affordable and timely manner. Beware of this service.

    Thanks for your vote!
    Customer ServiceStaffTransparency

    Reviewed May 7, 2013

    It took 4 years but we finished the program. They don't warn you properly about everything that can happen to you. I got sued twice and judgments placed against me and liens on my house. I had to borrow money from everyone to clear up the judgments so my bank accounts were not frozen. They eventually sorted it out but 3 years later, I'm battling getting my credit report correct. They say they will get you settlement letters when your debt is settled. All I received were settlement offer letters. Nothing that said the debts were settled.

    When I called Freedom Debt Relief to request the paid letters, they said I had to call myself and get the letters. What did I pay them $15,000 for? I think bankruptcy would have been much better that the nightmare I went through with them. They are also rude and it takes an act of congress to get problems corrected when they happen. I would not recommend them to anyone at all! My lesson learned is that if I can't pay cash for something, I just don't buy it. I will never let myself have a credit card again.

    Thanks for your vote!

    Reviewed April 4, 2013

    I will start by saying, what a headache I have been through! A one-time draft to pay off a creditor has turned into a nightmare! My bank informed me that I was being charged fees because GCS was trying to remove funds twice. FDR said this has never happened before and it was GCS' fault. Then GCS said it was FDR's fault. So no one wants to take the fault. Okay, fine. In the meantime, I am just trying to pay off this last creditor to get out of this program. In the beginning, my husband and I could not have been more pleased. Now in the end, it has turned into a nightmare for us.

    Thanks for your vote!
    Customer Service

    Reviewed March 22, 2013

    Well, I was told when I sign on with Freedom Debt that all my credit will be cleared in 38 months. It has been 5 years now and my credit had not cleared. I do not hear anything from them. I have to call every month when they take money from my checking and ask when it will be over. They all have the same line of "We are trying." Well, I could try and deal with the credit company and I would have been done by now. I do not trust this company much and I am going to file a report to the Business Bureau about this. I will tell everyone I know and post it on Facebook. People do not need to deal with such company. We had enough.

    Thanks for your vote!
    Customer ServiceStaffTransparency

    Reviewed March 21, 2013

    In 2008, I joined FDR to assist with debt after a divorce. I was never updated as to what they were doing and one of my cases settled without my knowledge. Then I received a letter from the IRS stating I owed money because I had not claimed the amount settled. Then in March of 2013, I received a notice from the creditor that was emailed to me via FDR with no explanation indicating that the creditor was writing off my debt. I had less than $1,000 to go before the original amount of the debt was paid off! I asked them what negotiations had been done and they said none. Within 2 minutes, I got an email congratulating me because they had settled the second debt for half!

    I was on the phone with a rep at the time and asked what this was about. She said, "Oh that's an automatic email when we have write offs. Disregard it." So I said, "Oh, so you send these out as a lie?" She said yes. Meanwhile, I have over $12k in their account. I filled out my paperwork to get it back and after 10 days, if appropriate, they will send my money back. This business is a crock. I will tell everyone not to use them. They take your money with no problem but do absolutely nothing for you. I could have had this settled and done years ago. If you need help with debt, talk to the creditors themselves; they are willing, but not this fly by night company who ran their business in CA for 7 years with no license!

    Thanks for your vote!
    Customer Service

    Reviewed March 19, 2013

    Since enrolling in FDR (18mos), I have not seen an itemized statement of where my money goes. I took care of one large debt on my own and have been requesting a final payoff from FDR. The payoff amount ranges from $3,009 to $14,000 depending on whom I talk to. I have had two support people tell me they requested an advanced calculation and I would be contacted. This was 2 months ago. I'm still waiting. I asked for an itemized statement from inception - no reply, no response. Since they call themselves a financial service company, aren't there mandated standards that have to be met? Since they handle and deal with other people’s money? And giving me the wrong court dates to appear and allowing my accounts to go into default... isn't that a lack of fiduciary duty? I'd like to take these ** to court. Mostly though I just want a realistic and true accounting of my money, time spent to justify their charges, and real payoff amount.

    Thanks for your vote!
    Customer Service

    Reviewed March 5, 2013

    On 25 January 2013, I received a call to settle one of my accounts on the Freedom Debt Relief Program. The amount to settle was too high and I did not approve the transaction and terms. The same day, I went to the Freedom website and noticed that a payment to the account was already made on the 24th of January, one day before even being called to approve the transaction. I contacted Freedom and cancelled the program; I no longer had faith that they can handle my transactions. To this day, I am owed $600.05 from the unapproved settlement. I have called numerous times and they tell me that it takes time to get the money back to me. Freedom rushed to settle without approval because of their 21% fees that they get to settle your debt. Freedom Debt Relief violated their own agreement that they put in writing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2013

    There were many debtors calling our home and threatening to take us to court. They would not work with us. Freedom Financial gave us all the instructions in their welcome home packet how to stop the harassment calls! The representatives were absolutely professional and always give you hope and help you in one phone call! Freedom Financial, we highly recommend you!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 7, 2013

    For someone like me who lost a husband, this agency was the best way for me to at least attempt to pay off my debts. This agency worked with me in setting up payment plan till I fully paid the debts. It wasn't easy but I can now say that I completed the program, and what a great feeling it was on that day. Thank you Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 4, 2013

    Joining the program, getting all our debt together and determining a manageable amount to pay so that Freedom Financial could negotiate for us, they did a wonderful job. I called quite often and everyone was polite and helpful and communicated promptly via phone call and email. We took nearly four years to complete the process but when it was all done, all debt was paid and gone. Thanks for all the help we got.

    Thanks for your vote!
    Process

    Reviewed Dec. 29, 2012

    I retained Freedom Debt Relief to negotiate my credit card debt. All this company did was lie about how the business works. First, they told me that I would set up an account and I would pay my creditors. I am a year and a half into the program and still waiting to set up my account. Secondly, they would take their fee of 20% at the end of the program, the end of three accounts paid. Third, the cards were to be closed and my balances would be frozen when I joined the program. The balances were negotiated higher than when I joined the program. A $13,000 balance was settled for $15,000 and a $5,200 balance was settled for $6,391. Fourth, my draft was set at $681. They took $682. Finally, they said there was no fee on the bank draft but there was a fee. I just don't know how much because the statements they sent are useless. No one should be treated like this.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Dec. 28, 2012

    I have been a client for three years. I have made every payment on time and in full. I have saved every email that they have sent me and always checked my statement online. Tracking my progress through the customer portal, I have noticed that I am very close to the end of my settlement. I called tonight to see if I could make a lump sum payment to pay it off early in order to rebuild my credit faster. Upon talking to a representative, he told me I owed quadruple what I believed that I owed. After scrambling to figure out what was wrong, he informed me that I only owe one thousand more than what my customer portal stated was the remaining debit. Representative Kyle stated that the website isn't always updated. Literally almost my entire statement was wrong.

    Be aware that you are paying for services that they are not providing. I asked to speak to a manager. I waited on hold for over 10 minutes. I finally got **. She spoke down to me and was overall rude. She made me feel as if she was doing me a favor by providing me services. She even disconnected me. I am very displeased with this organization. I will never recommend anyone to use this organization. They do reduce your debit but be aware that they also provide you with inaccurate information every month. It makes it hard to rebuild your credit when you are not given all the information.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 22, 2012

    Freedom Debt Relief helped me get back in control of my financial affairs. Their work with creditors on my behalf was irreplaceable. My monthly payments were such that allowed me to maintain all of my other responsibilities without falling further behind! I am very pleased with the work they did, and now, I am beginning to be free from debt!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 17, 2012

    I was frustrated with harassment from debt collectors from credit cards. Doing business with these debt collectors was like dealing over a used car. I called Freedom and they worked out a payment schedule that I could handle. Once I signed up, the harassment from the debt collectors slowly began to cease. Once I received a court summons and once I mentioned "Freedom", it all went away. Every time I called Freedom for help/advice, they were prompt in helping. I seldom had to wait and not ever did I get a runaround. I do wholeheartedly recommend Freedom. Give them a chance and they will clear your debt issues away.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 17, 2012

    I had over $75K in credit card debt in the beginning of 2009. I was at my wit’s end. All my credit cards had reached their highest interest rate ever, and I didn't see how I would ever be able to pay them off without selling my house! FDR worked diligently to resolve the debts with my creditors by negotiating cash settlements on my behalf. Of course, the balances of each card continued to incur interest and late penalties and had reached almost $96K total by the time they got my debt reduced to a mere $35K by negotiating. That was a savings of over $60K! I know I couldn't have done it without them and owe them more than they will ever know. I have recommended their services to anyone that has spoken to me about their outstanding debt. All I have in the way of debt now is my house, which I should be able to pay off much more quickly, now that I don't have all those credit card payments! They truly turned my life around. Thank you FDR, from the bottom of my heart!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 17, 2012

    Our experience was almost perfect. The person who assisted us before we signed up (I think his name was Mark) was excellent. He very thoroughly explained every step of the process and what we could expect. He even told us ahead of time about the tax problems we could have. There was a small problem getting an account straightened out because the balance had been transferred to a new account and was added to our FDR profile as the old one, and they kept telling us that it would increase our monthly rate because we couldn't get them to understand it was only taking the place of an account that was already on there. Other than that, a perfect experience and we are debt-free for almost a year! Thank you so much!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 16, 2012

    There are good and bad with the program. Your credit has to totally go to pot, which was hard for me. We were good credit customers before, just very maxed out. We owed over $25,000 in credit card debt. We were almost sued by one company, so we borrowed from our 401K and paid a big chunk and graduated early. Our credit scores are very low now, but we are working on rebuilding. The biggest thing is the hit you take on your taxes! All of the debt you write off counts as untaxed income. We have had no tax return for two years. But without their help, I would probably be even deeper in debt. Just do your shopping. There are lots of people to help you. I am not sure FDR is the best choice.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 14, 2012

    I was desperate with credit card debt. I tried to work with the credit card companies, but they refused to work with me. I had always paid my bill on time and always paid more than the minimum payment. Yet, the interest rate and minimum balance requirement kept being raised each month. I did not want to file bankruptcy. Then, while researching on the internet, I found Freedom Financial. What a life saver. They worked with me, and kept the creditors off my back. This relieved so much stress on my end. As promised, within 2 years, my debt was reduced and paid in full. I highly recommend Freedom Financial.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 13, 2012

    My wife and I wouldn't have gotten out of our credit card debt with such a structured, affordable program. Having Freedom take care of things took a tremendous weight off of our minds as we are raising 2 small children and working full time. The experience also taught us to avoid the situation that got us there. Freedom reps were also very helpful and responsive throughout the entire 3-year process up until the final payment. Thanks Freedom!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 13, 2012

    I started off with great expectations of assistance with your company. I even recommended my son for your program. I believed that the numbers given to me would be the true numbers and the time frame given would be true. Not only was I misled, in turn my son was misled. Your company did eventually help me, but the time frame was much longer than I was led to believe. I won't recommend you again.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 13, 2012

    This program does work! It takes time to build up cash to settle one account at a time. The people at Freedom Debt Relief are extremely nice and help in any way they can. You will be out of debt in a few short years. Yes, it does take years. But you will pay 40-50% less than you owe. Your credit score will still go down but it would, no matter what. I highly recommend FDR.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 13, 2012

    We were in big trouble with our credit card debt. We had only two choices, bankruptcy or debt settlement. My husband saw something on TV about Freedom Debt Relief so we contacted them. At first we thought it would take forever to get through it but when we did, we had the feeling of knowing we didn't walk away from our problem, we accepted it and now, we are in a much better place financially.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 12, 2012

    I am so grateful to FDR for their professional and very personal approach to handling my debt reduction program. They did everything they promised and more - finished months ahead and thousands of dollars less than they projected. It was such a relief (no pun intended) to have someone who knew exactly what they were doing to take over this problem for me after I lost my job in 2010. It was extremely challenging for me, someone who had always had excellent credit, to face this obstacle, and FDR came through. They answered all my questions and concerns patiently and professionally, and they told me exactly what to do to avoid the dreaded collection calls. I am now credit card debt-free, and on top of that, I got my job and credit back in September of this year. So I don't have to face years of payments, and I can really start fresh. Thanks to FDR. I am so grateful!

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 12, 2012

    A few of my issues with your company are: First, I was lied to in my initial call to you. I was very concerned about my credit report and what effect this would have on it. I was informed by your company that it only stayed on your credit report for one year. Imagine my shock when two years later, I tried to help my son and cosign for college loans for him. I was misled into thinking by this point my credit was fine. I have settled some of these accounts approximately four years ago and they are still on my credit report and damaging my credit score. Secondly, I had to call my last creditor and negotiate the settlement price with them. I paid your company to handle this and I had to do it on my own. Finally, your company did not send me the debt forms for my taxes in a timely manner.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 11, 2012

    I was in large debt in 2008. My friend told me about this company. I decided to call and search it. I was surprised that same day they helped me out. I got out of the debt in 3 years and resolved my divorce. I advise anyone to take advantage of this company. You deserve to sleep at night.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 11, 2012

    Freedom Financial helped me settle $60,000 in debt in under 2 years! They were with me every step of the way with support, advice and encouragement. Customer service agents were always very courteous and helped me feel at ease when creditors were pressuring me. Freedom Financial always explained what was happening and made sure I was comfortable with each situation I encountered. I would highly recommend Freedom Financial for reclaiming your finances!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 11, 2012

    The phone call I made 3 years ago to a lady named Linda of Freedom Debt Relief was the best thing I could have ever done for our financial future. We were not behind on our bills but could only afford to pay the minimum on the credit cards; there was no end game in sight. Freedom Debt Relief gave us hope for a debt-free future. The first year I would say in all honesty was the hardest because you have to learn to live without credit cards as a crutch. After the first year, money eases up and you start to see the light at the end of the debt tunnel. It’s a pretty light, but without the team at Freedom Debt Relief, we would still be living in a debt crushing existence of what we are now - debt-free! It’s not easy to make a change like this, living without credit cards. But it is so worth the effort. We will never use a credit card again.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 11, 2012

    I was very pleased with how my case was handled. Anytime I called with a question, they responded quickly and accurately. I was able to settle my debts for less than quoted and at a faster rate. They were also quick to end my payments and return left over funds to me. I am glad I chose FDR to handle my debt settlement.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 11, 2012

    I can't believe this Christmas, I have no debts. I am only buying what I can pay for. The time flew fast with my Freedom Debt Relief although I thought at the beginning I wouldn't ever get there. I appreciate the professional handling of my personal business and the support of all the staff. I wish all of you a very happy and merry Christmas!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 11, 2012

    I had a good experience with Freedom Debt Relief. My only complaint would be all the fees associated with it and the fact my credit is still hurt by it. But I understand both of these "problems". I got myself into my mess, and it was nice to have someone help me get out of it without declaring bankruptcy and hurting my credit even more.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 11, 2012

    It was very, very sad to wake up at 65 years of age and realize so many things about money: (1) credit cards are not your friend; (2) interest rates are now what used to be called usury and were illegal; and (3) we were in trouble after I lost my job. On the other hand, it was extremely wonderful to find Freedom Debt Relief to act as my partner to guide me in getting through the jungle of debt I had created. I learned so much and now am a better negotiator myself and have been debt-free (other than my car and my mortgage) for going on a year. I deal with cash, and I wait if I want something until I can pay for it. And compounding is great when it is working for you rather than for the credit card companies! God bless Freedom Debt Relief - I would recommend them to anyone who needs this kind of help.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 11, 2012

    I like the way they worked with me when I was offered a settlement from a credit card that I felt was a good offer. They lowered my monthly payment for 6 months so I could accept the better deal. I just paid off my last credit card. It feels good to be able to pay cash for items that I need.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 11, 2012

    Hi, please don't take this as a knock on Freedom Debt Relief. But unless you have a really compelling reason to save your credit rating, I would urge you to declare bankruptcy. Freedom did everything they claimed and the people were really nice. But today, with another year and a half of paying a third of my pay every month, I wish I'd taken advantage of the laws on bankruptcy. I know it's my debt and I deserve to pay it. But when my tax dollars go to bail out the "Too Big to Fail" folks, that fact loses its strength. Anyway, that would be my advice, take it or leave it. God bless!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 11, 2012

    I thank Debt Relief for the help they gave me in solving my debt problems. I was in a bad situation, facing quadruple heart surgery and all this debt which was causing great stress. I am very happy to have all of this resolved, and thank all the people involved for their kindness and consideration.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 11, 2012

    It's a double edged sword. On one hand, you are getting your debt paid off with lower payments each month and in less time, but on the other hand, your credit is going to crap. At first, you are making payments to Freedom but they are being saved up in a special account, while you pay their fees. Then more is being saved up so they can make an "offer" to pay off each credit card starting with the lowest first. In all this time, payments are not being made to the credit cards and you are being marked down as not making payments, so your good credit is gone. Even though when it's all said and done, you don't have any more credit card debt, you have horrible credit. And the payments lasted a whole year longer than what they told me it would. I would never tell anyone to get rid of their credit in this way. It's worse in the long run.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 11, 2012

    I got my self in debt with my credit card no matter how I try to pay the card off. I don't use it, but it still goes down. It got to me so much that I felt like sitting down and crying. Then I saw on TV about Freedom Debt help. After talking to them, I had a feeling that they could help me. It was hard and I’m not telling it was easy at first to have to make your self do without having that money you put aside to pay the debt off. But in the end, you learn how to handle your money a lot better and that was the best Christmas present that I got when Freedom Debt sent me an email saying I was all done with the program. I like to thank Freedom for helping me put my life back together. I feel a lot better and proud of myself getting know how to handle my money. Thank you again for your help. If you need the help with your money problem, go to Freedom Debt. They will help you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing this experience with us Patrick. During the Holiday Season times can seem tough, especially when burdened with debt, that is why we try hard to help each client reach their goals. We are happy to hear that you are doing great!

    Verified purchase
    StaffProcess

    Reviewed Dec. 11, 2012

    I was $80,000 in debt, 3 kids and a wife. A school teacher with no hope, but I took a chance with Freedom Debt. If it wasn't for my friend helping me get into the program and taking a leap of faith, I wouldn't be here 3 years later and cleared out my debt. Thanks to you all. You helped me with creditors and did the dirty work I couldn't do. Special thanks to Robert ** from San Antonio that believed in your program and was my guardian angel. Thanks my friend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 11, 2012

    Freedom Debt Relief is a program to get out of debt. It makes you feel like the noose is loose and almost off your head. When I was halfway done, I felt that I had more room to breathe. Thanks to Freedom Debt Relief for helping me become debt free because now I'm in the process of buying a house. Thanks to the people who helped me to get debt free. Thank you again.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase

    Reviewed Dec. 11, 2012

    Very upset! We had to come to Freedom. I had cancer and we didn't have a choice in the matter. Freedom took payments every month from my checking account. They would put it towards the accounts they were trying to settle. Freedom missed one of our payments. Chase took money out of our account. They wanted us to go to court; all while I was very sick. Wrong thing to do. I would not trust them!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 11, 2012

    I was interviewed by a gentleman who asked me a few questions. I was embarrassed by the amount that I and my husband were in debt for with the charge cards, even though I did not let him know this. He made me feel at ease and told me that Freedom Debt Relief would be able to help us and proceeded to tell me how this could be accomplished. We weren't sure if this was true at first because the debtor kept calling us, making us feel we would be in a lot of trouble if we didn't make arrangement to pay them right then and there. But we followed the written instructions that Freedom provided us, when they did call and kept a log of who and when those calls where made. One by one the calls began to stop.

    Freedom made it clear that when we felt overwhelmed, we were to call them. I believe I only called them one time. Freedom did what they said they would do and I set aside a certain amount each month (which was a lot less than the amounts I would have paid to each account I owed) and had it taken out automatically. When the debt was finally paid, Freedom sent us an email informing us that we were debt-free! I just broke down and started crying. To anyone reading this that believes there is no way out, I am here to tell you - yes, there is. Freedom will work with you and in return, all you have to do is follow their instructions and you will become debt-free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 11, 2012

    It was a good lesson that I learned from Freedom Debt Relief. A few years ago, I owed over $35,000 for credit cards. Every time, when I received the credit cards statement, I always pay on time and a little more than what the limited ask. I was so worried when I would finish the payment 5, 10 years or more until I heard from the radio for Debt Relief phone number. I called to find out if it's true. Fifteen months later, I paid off my credit card bills that I owed and learned so many lessons from Freedom Debt Relief. Now, I do not own any credit cards because I tried not to and just kept one for emergency use. I also try not to buy things that are not important. Also, I learned how to manage my expenses. Most important is giving them a call to ask questions. All the agents are willing to give you great advice. Thanks, Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 11, 2012

    Freedom Financial helped me pay off all of my credit cards! It was painless and the time it took flew by. In the beginning, it seemed like it was going to take forever. It was not long before things started to happen and I was able to see my debt shrinking. The folks that work at Freedom Financial were helpful, knowledgeable, patient and did I say helpful? The amount of money that it took to pay off all of my debt was less than what we expected it to be, worst case scenario in the beginning. Someone worked with me initially to decide on how much money I could afford to set aside each month to build my payoff account, which was way less than all of my credit card bills combined, so I could afford to do this. I paid into my account each month. The money grew there (and paid them for the service) and very soon I was settling with my first credit card company. The day I settled the last card was very nearly the exact time they told me it would probably take to complete the program.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 11, 2012

    My experience with Freedom Debt Relief was the best decision I ever made. From the first phone call, after considering bankruptcy, I took the advice of my personal adviser from Freedom Debt Relief and turned things over to them. It was a tough 3 years getting out of debt but so worth it. They made it affordable and you could see the results, not just paying minimum payments and never seeing your debt go down. If you are in over your head, do it, don't wait. Sign up now and start getting out of debt for good.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 11, 2012

    They helped me set up a program that I could manage. It was hard at times but I stayed with it and became debt free and still am to this day. They helped me get my life back and now I am not trying to figure out which bills to pay as I have none. Cash and carry is a good plan!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 11, 2012

    I paid all credit cards in 3 and half years. I started with over $50,000 and I saw the FDR website in 2009. FDR did all the settlement negotiation and many were cut to one third and most to half of original debt. All contract and payment were done online with no problem. Thank you in doing what your website says.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 11, 2012

    Freedom Financial, along with their counselors and customer service representatives, helped me get my financial life back on track. They were always positive, encouraging and patient. There is no question that the program works. Be diligent and follow the plan, and you too can be debt free in a shorter period of time than you might think.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 11, 2012

    I really enjoyed getting rid of my high interest credit cards. However, Freedom Financial does not tell you that you have to report on your fed taxes any settlements. They also do not tell you which credit card companies do not settle. I had to learn the hard way that Capital One does not. Now I have legal judgment on my credit report.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 11, 2012

    FDR stated several things found not to be true. I was contacted by the San Mateo County District Attorney who asked for information on FDR and their promises and practices. I do not plan to need another company for debt counsel and assistance, but I would be much more careful selecting an honest qualified service. FDR is less than acceptable.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 11, 2012

    I was very pleased that Freedom Debt Relief helped me reach my goal to be debt free and I will say they were step by step with me during that period paying my creditors. Even in the beginning, it was very difficult but at the end, I felt relief that they helped me reach my goal. I recommend anyone that has a debt problem to call FDR and I'm sure they will help you resolve your problem. Thank you, FDR.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcess

    Reviewed Dec. 10, 2012

    These guys were able to take my creditors to the mat and make deals I was unable to negotiate on my own. I worked for months trying to get two of my creditors to offer up a settlement and no results. Once I started with these guys, the settlements came after less than 6 months, but Freedom was able to lend the moral support to help me get through the process with simple suggestions like what to expect and how to deal with creditor calls and letters. The whole process was much less expensive than bankruptcy.

    Thanks for your vote!
    Customer Service

    Reviewed Dec. 7, 2012

    I was with the program for close to six months. One of the companies wanted to settle for 30 cents on the dollar. The original amount was $5,000. They wanted to settle for $1500 in three installment payments. I e-mailed Freedom and told them to go ahead. No one called back. I realized they want the $3,000 fee for the 36 months I would be enrolled in the program - not cool! I cancelled my account and they refunded my $1,900 to my account within two days. That, I will give to them! I will now wait, like my brother's attorney said, for the third party to send correspondence in the mail to settle the accounts. What a wait of time and time. I could have settled it myself. Lesson learned!

    Thanks for your vote!
    Process

    Reviewed Nov. 14, 2012

    I was with Freedom for 3 years. They assured me it would be settled in 36 months. At 36 months, they said it would take another year to settle. I was forced to opt out of program. I still owe creditors. Please, I warn you, do not use them. They will not give you straight answers. Now, I am broke and still owe creditors.

    Thanks for your vote!
    No response received
    PriceStaff

    Reviewed Oct. 21, 2012

    This idiot (me) heard about "Freedom Financial" on Dr. Michael Savage's radio show, so I thought it was trustworthy. Big mistake. I signed up in August 2009, owing about $35,000 in various unsecured and/or high interest loans. Freedom Financial and its various mutations, including Alliance 8, did actually pay off one of my loans ... after charging me $606 for a year and a half - almost as much as I was paying out to begin with. Then I got $2000 more on top of that. They did nothing more. I was taken to court by one of my debtors in July 2011. They offered no support, assistance, or advice. They didn't do anything about the debt either. I kind of knew I'd been had for sure when they stopped answering their telephones. Dealing with this company was the biggest mistake I ever made. My credit score is ruined, and I'm still trying to get everything paid off - which has typically meant putting the debt on my only functioning credit card or taking money from my retirement plan to pay it off. Dealing with Freedom Financial turned my financial situation into a nightmare, a disaster, a catastrophe. I wish there were some recourse against them. I'd certainly avail my self of it.

    Thanks for your vote!
    Factual basis uncertain

    Reviewed Oct. 15, 2012

    If I didn't have to choose a star, I wouldn't! I would never recommend this company to anyone. I was promised all of my debt would be taken care of; however, I have ended up paying one of my debt collectors (who was enrolled in FDR) on my own. Also, my husband’s checks are currently being garnished $200 a week because this company did not do their job. I was putting all this money into their account and two years later still nothing had been resolved. I had to initiate everything myself and they refuse to refund any money I have paid them. This company is a joke and their customer service shows no empathy. It’s a zero-star rating from me!

    Thanks for your vote!
    Insufficient response received
    Customer ServicePriceStaff

    Reviewed Sept. 17, 2012

    My husband had credit card debt from a previous marriage, $62,587. We were paying extra on the cards to try to pay them down, but the credit cards jacked up the interest rates so it was impossible to even make the minimum payment. We contacted FDR. They claimed they could reduce the debt to $37,816 and our monthly payment would be $945 for 40 months and "then we would be debt-free". Our first payment was made on June 20, 2008. We continued to make every payment until 3/12/2010, 21 payments x $945 = $19,845. For what? I don't know. We stopped the program on 3/12/10 when we were served with arbitration papers for one of the creditors FDR showed as "in active negotiations".

    Prior to stopping the program, I contacted FDR. First response was, the "Legal Account Resolution Unit" would get back to us. When I received the response from this unit, the response was - "You will need to file a response or answer to the lawsuit filed against you. If you do not, a default judgment may be issued in your creditor's favor. I am enclosing a blank example answer form for your review, which may help you with the form of an answer. Since I am not licensed to practice law, I cannot assist you in the completion of this answer. I have provided you with an informational packet regarding filing an answer." No help. At that point, we contacted a lawyer to file for bankruptcy in March 2010.

    Despite paying a retainer, multiple follow ups and updated information provided over the last 2 years, our file hasn't moved forward with an official filing. Since then, the original lawyer transferred our file and retainer to another legal office and now we have to start all over again with the paperwork. How can these companies continue to scam people and we have no recourse against them, when all we are trying to do is pay our bills? What did they do with the $19,000 we paid? Meanwhile, the credit card totals keep growing since nothing has been paid on them and the interest and penalties keep being added. Please, please don't be scammed by these people. I should have trusted my intuition, knowing deep down it was probably too good to be true. We were just trying to do the right thing.

    Thanks for your vote!
    PriceProcess

    Reviewed Aug. 17, 2012

    So far, I've had three of my creditors issue court summons and have been asked to fork over tons of extra $ to the so-called "get the negotiations under way". Three of my creditors continue to add late fees & interest charges resulting in twice the debt that I entered the program with. Their so-called “advanced collections department” just sits back to wait & see if an attorney enters the scene before they even call your creditors to explain that you are in their program. Only after you have been served do they attempt to do anything! I'll probably end up paying 2 or 3 times the debt that I first enrolled & paying this debt the rest of my life. I absolutely discourage anyone from entering this program. All this has accomplished is stress, forking over tons more $, and increased debt due to their lack of contact with any of the creditors until you are served. Do not enter this program!

    Thanks for your vote!
    No response received
    Customer ServiceStaff

    Reviewed Aug. 16, 2012

    After consulting with Freedom Debt Relief about possibly consolidating debt, we chose to go with another option. Upon notifying our agent that we were not going to go with them, we were sent a very rude and arrogant email, the end of which was this: "There are no other options so when you are tired of treading water and wish to come ashore faster and less costly than anything else, give us a call." I would not recommend this company to anyone. Degrading a potential customer due to their current financial struggles is not only unethical but outright rude.

    Thanks for your vote!
    No response received
    Price

    Reviewed Aug. 3, 2012

    I chose Freedom Debt Relief, because they would have my debt of $17,700 cleared in three years. I am now firmly in year seven and still owe $7,000 plus late fees and interest. I have paid $24,016. And I'm still paying.

    Thanks for your vote!
    No response received
    Customer Service

    Reviewed July 31, 2012

    I enlisted the help of Freedom Debt Relief in 2008. After paying $939.00 per month in the hopes that they would help me with my creditors, I lost my job in April of 2009. I called them immediately to try and adjust monthly payments because at that time, I was not sure what my unemployment would be. I was told that I would not be successful in the program if I could not pay the $939.00 that was set up. They continued to draw on my bank account knowing I had no income, causing me multiple overdrafts. The only solution I had was to close the bank account.

    I am consulting with an attorney to file a lawsuit because they have $9,000 of my money and to my knowledge, they have paid no creditors. I have been working with creditors on my own and find them to be very reasonable and willing to work with me. I have repeatedly written to Freedom Debt requesting if any creditors were paid with any of the funds they received (all sent certified mail) and have not received any response. A theft is a theft. I urge anyone considering enlisting their help to run as fast as you can away from them. Have a great day.

    Thanks for your vote!
    Price

    Reviewed July 19, 2012

    I went with Freedom Debt and ended up getting sued by three of the credit companies. It cost me about $900.00 out of pocket. After talking to the companies, they would have worked out a deal with me if I had not used Freedom Debt. It has been the worst experience of my life. I have money to pay my debt, but they will not contact the creditor. Nothing but problems. Do not use this company at all cost. You can do it yourself and not have to pay almost $2,000.00 before they say they will start. Save the money and do it yourself.

    Thanks for your vote!
    Customer ServiceTransparency

    Reviewed July 13, 2012

    I signed up in September 2008. To this day, I'm still paying when I was told 3 years and we are done. I called today and they still haven't spoken to a company that I owe because they need more funds in the account to start talking to them, maybe next month. Plus, some accounts have had over $2,000.00 added to them in fees. So when they pay them, they claim that they saved me 50% on the bill when it's on about 25% from the original bill. Plus, they received almost $4,000.00 to handle the accounts while I'm getting my credit destroyed longer. So this one account, when paid, will take 7 more years to clear on the credit report. It will take me 11 years to get good credit again. What's amazing is that there's a lawsuit against them from last October. The class action is nowhere to be found or heard of. So my debt of $24,000.00, which they say would save me $10,000.00, really only saved me about $3,000.00 so far with one account left. Never use them.

    Thanks for your vote!
    No response received
    Customer ServiceStaffProcess

    Reviewed May 31, 2012

    I reached out for help. When speaking to the rep, I was told it may cause a little blip in my credit rating. I found out later, they did not disclose it, that they usually wait until your accounts fall so far delinquent that the credit charges it off and sells to a third collection agency. As soon as I learned this, I withdrew from the program. I had to speak to 4 different people and had to be rude before they would finally process the withdrawal. The rep who processed it told me the fund I had already paid would be refunded to my account within 3 business days. I received a withdrawal confirmation and it stated that I had to contact another company by mail to get my money back. It is a shame that they prey on people who are already stressed over financial burdens, but to display such a lack of integrity is appalling.

    Thanks for your vote!
    No response received
    Customer ServicePriceStaff

    Reviewed May 30, 2012

    If you are looking for a solution to resolve your debts, please look into other options. Freedom Debt Relief (FDR) is a very costly and an unsatisfying way to get out of debt. They have very good sales teams that are persistent in selling you the "dream.” It is a dream because so much is not disclosed and communicating with them is a nightmare. I thought it was the honorable thing to do by reaching out and paying my debts instead of going through bankruptcy. I was told it would be better for my credit and my monthly draft would be affordable. Instead, they have stretched me beyond my budget, which forced me to cut corners in addition to being forced to pay another monthly draft to a lawfirm for the complete debt. FDR did not help or guide me through that legal action. I was not informed this was even a possibility.

    Today, I received a phone call that I need to send them more money immediately because my account will be deficient and my settlements can become null and void. Where do they think I will find that kind of money? I am completely tapped out paying the monthly draft to FDR and the lawfirm. I have been in this nightmare for 3 years and I don't think it will end any time soon. I should be done in a year, but I have no more faith in this company. I feel that I will continue to get phone calls and threats to send extra money to pay towards settlements that they have set up with an account that is deficit in funds. This is my nightmare. Don't make my mistake and sign up for the dream and be stuck trying to get out of a nightmare!

    Thanks for your vote!
    No response received
    Customer Service

    Reviewed May 10, 2012

    Things started out well enough, but after a few months, the calls got worse - threat of suits. The company assures you to let them handle it. The problem is they not only don't handle it, they leave you hanging out there to be sued by these companies and you find out they have never even contacted the attorney's office that has sued you. And the anonymous negotiator has never even offered a proposal to settle the account, and you end up on the short end of a judgement against you. I am very disappointed in this company and would recommend you look elsewhere.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Feb. 8, 2012

    I signed on with Freedom Debt Relief June 2010 on what seemed to be a program to become debt free. They asked for $1,770 a month much of which was in up front fees. We trusted them to handle our affairs and a few small accounts were settled quickly. Unfortunately they were very unresponsive in all fashions and I found myself being sued by 2 of the companies. Their advance collections team is worthless and rude, the management is non responsive, and to this day they are still holding money they did not earn. I was forced to drain the account they had set up for deposits, change all my bank accounts, and file Chapter 7 after a judgement was brought against me. The best part is when I called the lawyer who brought the judgment, he stated FDR would never respond back to him so he was forced to take it to the courts. Do not use freedom debt relief, they will take your money and leave you worse off than you were before. Please heed my warning, they talk a good talk and laugh all the way to the bank with your money.

    Thanks for your vote!
    No response received
    Customer ServicePriceStaff

    Reviewed Jan. 9, 2012

    Pros: Very polite, clearly American phone reps. You get through fairly quickly. They give you a form to send to all the credit card companies closing your accounts. Then they set up an account you pay into, which is an auto draft (con: this is your only option, even though I am highly uncomfortable with anyone auto drafting from my bank account. My mortgage company double drafted my mortgage 3 times in one year.) They got my first account down to 30-40% of the original debt.

    Cons: You will do a major part of the negotiations yourself. I had 4 accounts (2 were my husbands, 2 were mine). They did the negotiations on the first one only. My husband settled his 2 by calling the creditors himself. I went to court on my last one, and settled that one myself. They kept charging my monthly draft amount after I closed the account, then charged me a small nonrefundable fee for doing so. I had to call back the second time, after a week went by with no money back in my checkings account. Once one of my accounts went to court, no one from the agency goes with you or anything. The court appointed lawyer, tells me that the credit card has a right to all the money, and that I need to pay it.

    I come to a settlement agreement with the collection agency, and then FDR tells me that the lawyer got me a bad deal. They insist on calling the collection agency before releasing any money to them. I had to call them several times during this process. They ended up paying the collection agency the day the payment was due by telephone, by this time I was a nervous wreck because a default on the payment would have resulted in me owing thousands more to the collection agency according to the court agreement. I felt like they wanted to hang on to my money as long as possible.

    Thanks for your vote!
    Customer ServiceProcess

    Reviewed Dec. 8, 2011

    I inquired on their program and have been hounded ever since! They call me 2-3 times a day and don’t leave a message. Recently, they started leaving messages for me to contact them regarding their programs. I sent an email 2 months ago asking them to stop calling and that I would contact them if I wanted to continue. They have not ceased calling or emailing me and I am tired of it. They are worse than creditors!

    Thanks for your vote!
    No response received
    Customer ServiceStaff

    Reviewed Nov. 26, 2011

    After being saddled with almost $30,000 in credit card debt created by my ex-husband, I contacted Freedom Debt Relief in November of 2009. I have had a problem with only one of the four credit cards I have to settle and this was handled out of court, thanks to the Advance Collections Team. After two years in the program, I am down to less than $8000 in debt and am on the three-year target Freedom provided. Every phone call with a possible problem has been handled to my immediate satisfaction. I have never had to be persistent in obtaining an answer to any question. The staff has always been helpful and put me at ease at once.

    Thanks for your vote!
    Customer Service

    Reviewed Nov. 11, 2011

    I filled out computerized forms to open a plan with Freedom Debt Relief and decided that it was not a good solution for me. I emailed them within 3 days of the original application and received a reply from Caitlin stating, "We have received your termination request and have forwarded it for processing. No further action from you will be necessary regarding this matter at this time. You will be contacted with more information.” I received one and told them again that I wished to terminate. I believed it was taken care of. Three weeks later, they withdrew money from my bank account. This is a total scam. I'm afraid that now that they have my bank account number. I will need to change the account or they will continue withdrawing.

    Thanks for your vote!
    No response received

    Reviewed Oct. 11, 2011

    At the time I enlisted with FDR, I had 6 major unsecured accounts. At the time, I was able to make the minimum payments, but that was all. I agreed to a 36-month payment period.

    After my 36 payments, I checked the website to see the status of my accounts. I was disheartened to find that I still had one account, the largest one, unresolved. A settlement was entered into three days after what was supposed to be my last payment and was made to that last remaining creditor without my knowledge or approval that would extend my payment obligations to FDR for another full year! Despite the fact that my 36 months was up this agreement was entered into without any notification to me that further payments would be necessary and without offering me the option to approve or disprove of this settlement arrangement that would mean extending the term of my payments.

    The last creditor received half of the agreed upon settlement amount from FDR. My account balance with FDR was depleted. Because I felt like I was misled by FDR, I chose to terminate my relationship with FDR. The creditor is now trying to collect the full amount of the remainder of the original debt less the amount collected through FDR prior to severance of the relationship. I paid over $5000 in fees to FDR for the purpose of debt settlement. That amount alone could have settled the last of my debts.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 7, 2011

    I called FDR to cancel my monthly draft before the draft date. My telephone conversation was great! I thought everything was taken care of. FDR has withdrawn the money anyway! I called FDR to transfer the money back again on 09/19/11. I had a great conversation with the representative They said that everything will be going back into my account. I found out nothing was sent back to my account. I called them again on Oct. 02, 2011. I asked them why my money was not sent back to my account. They said that I needed to call another department to cancel my program with them. Why in the world would they not tell me that from the first place?

    I told them I wanted to cancel with FDR. I asked the operator how much money I have in my account. He gave me the amount! They said I needed to call another number to retrieve my money at another company. I called the company. They gave me another amount that was less. I told her, “Why is it less?” They said that it's because of fees. Today is 10/04/11. I'm still trying to find out what was paid out! They gave me the wrong website. I'm better off going through a lawyer to settle my debts! I learned that it's better to save some of your money on the side and pay off your own debt.

    Thanks for your vote!
    Customer ServicePriceStaff

    Reviewed Oct. 1, 2011

    I joined Freedom Debt Relief (FDR) in Dec 2007. We do not have a high paying job and live very rural area, so job opportunities for me were slim to none. This resulted in us needing a solution to our debt. FDR seemed like the right choice. Like others, we were told to stop paying our monthly payments because they can't help those who are not behind. This wasn't hard since we had already reached that point. I was not aware of their fee schedule until after we were sent the packet. I was also not aware of Global Solutions fees until after we signed up.

    FDR was suppose to settle our debts. It has been 4 years and only one debt was settled, for 95% of the original amount. So, what good did they do me except charge me for what I could have done myself? They also let something major happen with my biggest creditors. We had settled for a fraction of the original debt of 16k, we settled it for $4100. Just like FDR said would happen, yay right? Well, all payments were made and then one month before the last payment (all through FDR) was made, the company that was settling sold to it another company. On this matter, there is so much confusion that I had to call FDR about it because I was getting the correspondence and not them. FDR does not ever call clients to let them know what is going on. You have to call them all the time if you want to know what is going on with your accounts.

    Anyway, FDR still has not resolved the above issue, the new company wants money when the old one already settled and took the settlement money. FDR asks me what to do. Wait a minute, isn't that what I paid them to do? Now, my Global account is just sitting there getting service fees. I feel that all of the $3,100 that I paid to them in fees is so not worth their efforts. I could have done all of this but they tell you that you need them for this. I feel that I could have dealt with my creditors in a much more timely manner and had a better outcome. FDR is a scamming middle man outfit.

    Thanks for your vote!

    Reviewed Aug. 23, 2011

    After having surgery and on pain medicines, I answered a call stating that because of my good credit, I could get all my credit cards with higher than 6% interest rate lowered and this was part of the Government Stimulus. I would save over $10,00.00 for a one-time payment of $1298.00. I would receive by registered mail a packet that I needed to fill out within 5-10 days. Well not, it has been 15 days and no packet. When you call the phone number, it says the mailbox is full. The confirmation number I received was **. Just looking at the postings, I see that they have been around for a while scamming people the same way.

    Thanks for your vote!
    Factual basis uncertain

    Reviewed April 25, 2011

    In May 2007, I began paying FDR a contracted $316 a month for 33 months via direct deduction from my banking account. I am now entering my 47th month and, according to my calculations, I will pay through month 60, paying more than I originally owed. Except for the first creditor, action was taken after I was served a 'writ of summons' to court by 3 of my 6 creditors. I have paid $316 every month, although, sometimes I was instructed to send part of my payment to the lawyers representing the credit card company and the rest to FDR. I have called and complained to FDR at least four times. I think I was duped into choosing FDR. I offered to settle with FDR by making four more payments for a total of 52 payments of a 33-payment contract, thus paying an amount equal to my original debt. FDR countered by offering me a "Settlement Agreement, General Release and Acknowledgement of Confidentiality". I will try to summarize.

    Settlement Agreement: Our contract is terminated when I signed this agreement. FDR will send me $566.60. The money that I have in FDR's bank was not mentioned and it was more than $566.60. Did they plan to keep this money? This settlement would leave me owing half my original debt. General Release: I may not participate in any claims against FDR. Acknowledgement of Confidentiality: I may not communicate the terms of this agreement or any dissatisfaction with FDR to any persons or agencies in any manner. I must send a list to all persons or agencies to whom I have complained and I must let these persons or agencies know that FDR and I have parted amicably.

    FDR advised me to consult an attorney before signing this agreement. Like I can afford one. When I do consult an attorney about FDR, it will not be over this agreement. I believe FDR thinks I'm an ** just because I signed with them, but I was duped! I am in great need of money. My medical bills have not been paid, the total around $2,000. My car is a ‘92 clunker and my house is in need of repair. Personally, I have not had new eyeglasses in 5 years and I have not been to the dentist in 5 years. I do not eat well.

    Thanks for your vote!

    Reviewed April 15, 2011

    This company is making calls to me two or three times a day, offering loan modification of my mortgage. I never contacted them, and they sent me a package that I send them all my personal and financial information to make the mortgage loan modification. In the same package was sent a fee agreement "in which they charge $995.00 (Package fee) to review all my documentation, and if they do not accept the loan modification, they would stay with that $995.00." I'd like to know if this company really exists or not and whether it is reliable.

    Thanks for your vote!

    Reviewed Dec. 4, 2010

    This company told us we would be debt free in 1.5 years. We kept paying and paying and all of our money appeared to be going to fees, instead of a certain percentage. My largest debt was in the neighborhood of $32,000 and I ended up having to take that debt out of the program because I settled with the creditor independently. Toward the end, we checked our escrow balance and it reported in the negative, even though by our estimation, it should have been several thousand dollars.

    We called them on it and had to push and push for weeks to point out their clerical mistake and finally discovered they did indeed have several thousand of our money in escrow. At the time, we told them we wanted to cancel out of the program. Just cut our losses and asked for our escrow money back, and they forced us to sign a non-disclosure agreement saying they could sue us if we ever spoke negatively about them. Since then we consulted a lawyer who indicated that the NDA was not a legal agreement and wouldn't hold up in court.

    Thanks for your vote!

    Reviewed Nov. 19, 2010

    My wife had a heart attack and she was not covered for med insurance at the time. This put us in debt farther than we could afford. We went to FDR to get help with our credit and talked to Jesse ***, who said that the debt that we had would be easy to take care of and that they have millions of dollars to deal with the creditors.

    We decided to go with FDR to go with one monthly payment which was much easier than all the payments we had at the time. We paid FDR $508 a month for seven months and then we started getting summons to court.

    When I inquired what was happening with FDR, they said, "Oh yes, you will get a summons for every debt that you have." That's really great! If I wanted to go to court with all my debtors, I could have done that all by myself. I was out of work at this time and you can imagine the stress level. Was cranked up at that point. So we started dealing with our own creditors without FDR and settled part of the debt by paying 50% of the debt to eradicate the entire debt but this left us broke and I fired FDR and ask for a refund but they retained $2500 as their fee for doing nothing!

    It is 11-19-2010 and we are still in debt up to our ears and I can't get a job right now. I am on depression medication and my wife is seriously upset at the situation. We just got a collection notice from the ambulance and I am paying Chase bank more than I was before we dealt with FDR, not to mention the rest of the creditors. I am 61 years old and I am in more trouble now than I was before I used FDR. I don't know how I will be able to pay my mortgage.

    Thanks for your vote!

    Reviewed Oct. 22, 2010

    I joined Freedom Debt Relief in July, 2009. I lost my job, went through a divorce and was broke. I agreed to pay $576.00 per month to reduce a $30,000. Credit card debt over a period of 48 months. This was the term of the contract. For the first 6 months, FDR took $369.00 for their upfront fees. The rest went into an account. After the 6 months were up, they took $217.00 out of each monthly draft for their fees. During that time, I had 3 process servers hand me summons from creditors collection firms. I had to reply to my county court with a response. When I told the FDR legal dept. that I had to file a response, I was reprimanded. I was also told by Jacqueline **, a legal negotiator from FDR that in order for this summons to go away, I was to give them more money. (Let me do your job Jacqueline!)

    I called my state's office of the attorney general and was told that FDR is the worst credit card reduction service to deal with. They use scare tactics to get you to give them more money. Your credit report is trashed forever. They told me, and I hope that all of you who read this will do the same, to call your state or local credit counseling service. I did and am glad of it. I ended up filing bankruptcy and it was the best thing I ever did.

    The Bankruptcy lawyer will stop any more activity from FDR and will help you get back on track with both your finances and your life. Freedom Debt Relief will keep you in debt forever. They are nothing but a money grab that preys on people in debt. Bankruptcy is not a bad thing, it is the only way to help you out and give you your life back. I lost over $5,000.00 to freedom debt relief. I will never see that money again. Another important point of interest. Any money that you settle for with FDR, the forgiveness amount, you will get a 1099 form from the IRS and if you settled for more than $600.00 you have to pay income tax on the amount you saved. Freedom Debt Relief will not tell you about that. Example. Credit card owed, $10,000.00 you settle for $5,000.00 the forgiveness amt. $5000.00 is what you pay taxes on. I hope this helps. Good Luck.

    Thanks for your vote!

    Reviewed Sept. 5, 2010

    I signed up with freedom debt relief in 11/09 and started receiving letters from law firms and calls from creditors. Around 02/10 I was advised to fax over letters and complaints to the advanced collections team and was told that they would take care of them. I and husband started to receive summons from the law firms. I was told by freedom debt relief to fax over all paper work to them and they would take care of them.

    I received a e-mail from Andrea ** and she said George the negotiator made an agreement with HFC and they came to an agreement on 07/21/10. She said she would contact George and verify the fax number so that I can fax over pay stubs and hardship letter. I never received any call, e-mail so I contacted Andrea and told her George has not contacted me with the required information.

    Two weeks later I noticed on my paystub that a garnishment was taken out of my check and sent to **, without my knowledge. I contacted freedom debt relief and April told me that they don't want to be in the program and that I would have to come up with $19,000 of which I owe $25,000 in order for this to work and that the garnishment would stand. I and husband have 8 creditors with the program and they supposedly have settled with 4. That tells me that they have not done what they promised me and my husband and that it has taken them 9 months and this is what they feel they have accomplished.

    Meanwhile I and my husband are falling deeper in to debt. They say they can help but I feel they have not done or owned up to their promise. They take out $758.00 every month to negotiate with the creditors but when I log into my account the amount is still saying the same as when we first signed on with FDR. I log into my accounts everyday to check the status and it stays the same so where is our money going? Apparently not towards the creditors? Now my job knows about me and my husband’s situation, I can't sleep at night can't come home after work wondering who is going to drop off a summons. I am getting stressed, depressed myself and husband intentions were to get into a debt relief program and get help with our debt. We were not trying to avoid making payments. We just needed help with setting up an affordable payment plan and avoid bankruptcy. We were making the minimal payments and getting nowhere. That’s why we decided to get into a program and we came across FDR. I am truly disappointed because we put our trust in them and this is how they are treating me and my husband.

    Thanks for your vote!

    Reviewed July 30, 2010

    I joined Freedom Debt Relief to lower my financial debt. After 2 months, they had withdrawn $400 but did not contact my creditors, so creditors continued to withdraw funds and to call religiously and I was getting deeper in debt. I terminated the program since nothing was done and asked for a refund. I received a check for $72.64. I have contacted the BBB and am hoping for a full refund. I wish I had read the complaints before I signed up. My debt increased which had a negative effect on trying to make ends meet. Some nights I just didn't have food for a decent meal.

    Thanks for your vote!

    Reviewed July 24, 2010

    About two years ago, I solicited Freedom Debt Relief to come in between me and my creditors. I was $20k in debt with credit cards and no money to eat or do anything else but pay credit cards. Freedom has helped me pay off my debt, now two year into the program. Freedom has paid all but one of my accounts. I have anxiously watched as they have paid my debt over time.

    I have saved so much money so far with Freedom. It has been difficult with the harassing phone calls but in the end, it's worth it because I can live, eat, sleep and breath again without all the debt I had before I came across Freedom Debt Relief.

    Thanks for your vote!

    Reviewed June 20, 2010

    I had credit card debt and tried to consolidate them. Freedom Debt Relief never contacted my creditors. I was harassed day and night by creditors. I thought the monthly payments were also going to creditors, not just Freedom Debt Relief. I was ripped off and ended up losing my home and going bankrupt.

    Thanks for your vote!

    Reviewed June 9, 2010

    I asked Freedom Debt Relief to cancel out on the problem because they are withholding money for the creditors and I could lose every thing that I own. Now, they want $427.00 a month to pay the creditor's? All I want is for them to cancel me out. That is all I want. They will not leave us alone.

    Thanks for your vote!

    Reviewed May 21, 2010

    I wish I have seen this site, before I ever signed up with Freedom. They have caused such an upheaval in my life. I don't think I can ever restore it. I too was on time with all my bills, except 1, and I was trying to work with them on that. I was on reduced hours, and my husband was laid off, since February of 2009. I contacted Freedom, with the hope that we could get help, and somewhat get back on our feet. I was bombarded with all my creditors calling from 8 in the morning, until 9 at night, gave them the spiel that Freedom told me to tell them, and they were not buying it. They were not willing to wait to get their money. I was paying $621 a month, and was getting nowhere. They had settled our account, and now I come to find out that they did not complete the payments to them, so they are again asking for more money.

    I went to a different debt management plan, and they have already set up payments with all my creditors, but now I need to pay $750 a month, to get out of the mess they put me in. My husband and I were on the verge of a separation, as we had a joint account, and I did not want to include that account, but they told me I had to, as my name was on it. This has been the worst and most stressful 8 months of my life. I will be contacting the Better Business Bureau, and The State Attorney, If at all possible. I will be suing Freedom to regain some of my money, my credit, well that will take some time to rebuild that up again. I'm starting to think bankruptcy would have been the better option.

    Due to the lack of Freedom's help, I am being sued by HFC, and hope the new debt management program can prevent me from having to go to court, and having my wages garnished. We have also had to completely clean out our savings and 401K account, to satisfy the joint account we had, that I was current on, and did not want to include in the first place. One whole paycheck, and a portion of my 2nd one, need to go to a payment that is higher than my first original payments were. I will also be losing my job this fall, as the company where I work, is sending my department down to Mexico, and I will be going down there to train my replacements. I have also not been able to afford medicine, that both my husband and I need, as most of our money was used up to keep us from going under.

    Thanks for your vote!

    Reviewed May 21, 2010

    I am so disappointed that I chose to go with Freedom Debt Relief (FDR) for debt consolidation. When we first started, we were not behind on payments but it was getting harder to make the minimum amounts. Then other circumstances arose and we had to do something. We knew we were responsible for the accounts and we were not trying to "get away without paying". We were hoping a reduction in the balances and a fair payment schedule and amount. We got neither. My husband and I had $30,000 worth of debt and when we started with FDR, we knew that money would have to build up before payment negotiations could start. We kept getting phone calls all the time from creditors even when we were told that that would all stop. I would call FDR to tell them we were getting calls, but was always told that they have contacted our creditors and don't know why we were still getting calls.

    Long story short, only one card was actually negotiated down. We are paying full amounts on all the cards and I have a judgment and lien on my record. We both were almost taken to court to settle. I say almost because at the very last hour, a "settlement" was reached so no court appearance necessary. "Settlement" was whatever balance FDR had at the time to put up as a "down payment" and then the balance to be paid at a monthly fee until it is paid off. We started this program in 2007 and have just finally ended it with them. Thank God. But no thanks to them, our credit is destroyed.

    Thanks for your vote!

    Reviewed March 17, 2010

    I enrolled with this program with the hopes that they would help me work with my creditors. One of my creditors were never contacted, and two each payment had a percentage taken out of each payment. I understand that it takes a long time for the process to work, but I did not expect them to keep some much of my money. I made 9 payments of $287 each. When I cancelled my service with this company, they sent me a check for only $1066. They kept $1500 for doing nothing. I was never sent any statement quarterly, monthly, anything to let me know how my account was doing. This seems like a lot of money for doing nothing. Again, I understand set up fees and cancellation fees, but keeping over half seems wrong. This company needs to be stopped before more people end up losing their hard earned money.

    Thanks for your vote!

    Reviewed Feb. 11, 2010

    I would have to disagree! Freedom Debt Relief tells you upfront that you will have to pay a service fee first before they start settling your debt. My ex wife and I had 12 credit cards and we were able to settle all of them within 3 years. They told us it will take 2-3 years to settle our accounts. It does take time to accumulate money in the escrow account to settle you debt. You have to have 40% of your debt to start negotiate your account. You'll have accounts that will accrue interest, so that doesn't stop. I haven't had really any issues that I can think of.

    Thanks for your vote!

    Reviewed Oct. 5, 2009

    They said they settled 3 of our 4 credit cards, I have one left. I forwarded the first letter from a law firm which was one of three different parties of Citibank/Sears. I received a letter today stating that they have not been contacted. I have been inquiring on my status of all the accounts since July 2008. It was always in negotiations. The first 3 were handled/completed by November 2008. It has been 15 months now. My initial deposit was $10,000, I now have only $2,980.00; I have been making monthly payments of $150.00. I inquired on how much was their fee. They informed me that $132.51 was their Customer Service Fee, plus there is the Trust Account fees with Global of 15 cents and $6.50 a month from my Trust account with Global. They have been paid almost $2,000.00 from me and my Trust was decreasing instead of increasing with my monthly payment.

    I was not informed of the $132.51 per month to them out of the $150.00 I was paying. I should have had $3,009.85 after the 3 settled accounts of $6,990.15 left, plus increasing each month. My total as of today is $2,930.00 left in the Trust Account they set up with Global. The numbers are not adding up. I have reviewed from time to time my account; however, I have not been able to enter by internet lately (I had forgotten my access numbers). They emailed me a new access but I was not able to. I should have more money and be close to settling at 50%.

    Thanks for your vote!

    Reviewed June 27, 2009

    I am $40,000 in credit card debt. I paid $695 a month for their services. I was scammed of $3200 of my money. They haven't done anything with decreasing my debt. They only returned $1200 of my money. Also, I have an overdraft on my checking account every week.

    Thanks for your vote!

    Reviewed June 22, 2009

    I entered in on an agreement with Freedom and ended up being late on all my credit card bills and now, I owe more to my credit cards than I ever did before. They did not settle any of my big amounts except for a Best Buy for $500.00. I was paying them almost $800 a month for nothing. I am almost $40,000 in debt thanks to them. Now, they will not talk to me at all since I withdrew from the program.

    Thanks for your vote!

    Reviewed Jan. 27, 2009

    I contacted this debt settlement company in Sept. 08 to help me with business-related expenses on credit cards in my husband and my personal credit. I was told that they could get settlement offers for us and they would handle all our creditors for us and settle our accounts for 50% of what we owed. I paid to them over $3000 for 2 months and on the third month, I found out from 4 of the creditors that they had not received the cease and desist communication letters nor had they been contacted in any way from Freedom Debt.

    I was so upset as only $160 of our money went toward the actual debt. They had done nothing on our account. We owe over $1700 in late fees than when we did when we started the program. When we started this program, we had not missed a payment on our credit cards but they were getting harder and harder to make. Our credit scores were over 700 for both my husband and I and now they are in the low 500s. They destroyed our credit and did nothing for us. I made several complaints to this company and finally they agreed to refund us $1,290 of our money if I would agree to sign a release. I had to do that because we were so desperate for some of our money as we were so far behind in our payments. My husband, however, did not sign this and was extremely upset at the outcome of this so-called Christian Freedom Debt Relief company.

    Thanks for your vote!

    Reviewed Aug. 16, 2008

    I was contacted by this company for debt Relief. I asked How they recieved my number, they responded that somebody must have filled out a form online. It was not me nor do I believe that was how they obtained my information. I would like to know how and exactly what information this company has available about me. I have been a victim of fraud in the past and this makes me feel uncomfortable. I believe this has a direct coralation with my credit card usuage. Which has recently increased.

    Thanks for your vote!

    Reviewed July 3, 2008

    I contacted them regarding debt management services last year. I am now facing a lawsuit because they have failed to negotiate with the credit card companies. I have been paying them $246 per month for a year. I don't know how to resolve this. They will not even return my calls nor my emails.

    My credit was not perfect but now it is worse, the credit card companies in question believe that I am receiving to negotiate with them and i really don't know where to start. I am behind on my mortgage and don't how to begin paying the credit card balances plus all the fees, and I don't know how to retrieve the amount that they have been accumulating, supposedly on my behalf.

    Thanks for your vote!

    Reviewed Oct. 29, 2007

    Freedom Debt Relief promised to negotiate down my debt, but they lost my information twice. I asked to suspend my automatic debit for one month, and they said I could but won't be successful in their program. This was after they had taken $1200 of my money. I emailed them to ask for a termination slip and to retrieve the $236 left in my account, and they immediately took half the $236 for their service fee. I never got a response from them regarding termination. So I am trying to terminate before they take any more of my money.

    I now have to file for chapter 13 bankruptcy and could have paid for that and some of my bills if they hadn't taken all of my money and done nothing to help me. I have struggled to pay my bills and get back on top financially. I had a credit score of 675 when I started out, and they convinced me that it wouldn't be hurt too bad. I'm afraid to look at it. Freedom Debt Relief told me to quit paying the credit card companies in order for them to negotiate with them. I thought I better get out before it gets worse, and I have a garnishment. My husband has many health issues, and this could be more devastating than it already is.

    Thanks for your vote!

    Reviewed April 18, 2007

    I started to do business with this company in August 2006. They told me I would be debt free in 2 years. I paid them $ 653.00 per month and they have copies of my debts. They told me not to pay them and they would work out the settlements. I had one for Cpaital One in particular that was $ 1286.00 that when I sent it to them it was with a collection agency. This is apparently the only way they can settle if it is with a collection agency (which means for my other debts my credit has to get worse before they can work on them) In January my checking account was frozen because now this turned into a judgement against me.

    I called and could not get in touch with anyone at freedom debt (when you are signing up with them someone always answers the phone more than happy to help you, after you sign up and need their assistance you have to leave a message and someone will get back to me in 24 business hours. since this was on a friday I had to wait all weekend with no access to my checking account. The debt no grew to $ 2400.00. I had to settle my own debts, this company did not do anything for me and has me in a worse situation than when I started. I did everything they told me to do.

    I also learned that the first 18 months of full and partial payments is there fee which was very misleading. I can see how we as a nation is in such debt because every way you turn someone is sucking the life from you. There is a lot more to this story, please feel free to contact me for further information and lets try to stop people from robbing each other. Who can we trust.

    Thanks for your vote!

    Reviewed Feb. 10, 2007

    We turned to Freedom Debt Relief in hopes that they could help us with our mounting debt. At the time we where current with most creditiors,and no more than a month behind with a couple. We knew we where in trouble, the amount of our bills out weighed what we where brining in. The first thing they told us was "Stop paying" we can not help you if you are not behind. So we did. They said they would stop the creditors calls, this never happend. Over a couple months our creditors went to Law offices. One account HFC, went to a local Law office and I had to work out an aggrement with them to start paying to keep us out of court. Freedom was supposed to do this, but they claimed that the Law office was not getting back to them, funny, the law office said they never heard from them.

    The creditors that keep calling us have told us that Freedom has not contacted them and that this program only works if they have a lump sum amount of cash to settle the debt right away. And that they would not wait 3 years for them to call and try to settle. Freedom had set up a payment plan of $825.00 per month. Not one dime has gone to any of our creditors. I have payed them almost $5,000.00 since March, 06. We canceled with them in January, 07 under the terms that it had asked (five days prior to the next debit date). They returned $572.00 of our money and pulled there monthly fee before returning our money, which I can not find anywhere in our paperwork saying that they would do that.

    This program is for people who can give them a big lump sum of money to work with right away, not for people like us who can only pay the monthy payment that they set up. They should have told us that up front and never told us that they could help and take our money. $5,000.00 could have gone a long way with keeping us out of court.

    Thanks for your vote!
    Loading more reviews...

    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

    Media

    VIDEOS & IMAGES