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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews

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    Page 175 Reviews 25875 - 26025
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I can only say great things about this company. They treated me with respect and did everything they said they could do. Very helpful over the phone and notified me of every change that was taking place, kept me informed at all times. I highly suggest using them if you are in any debt problems. You will not be let down.

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    Customer ServiceTransparency

    Reviewed Aug. 23, 2017

    Although the experience and customer service was wonderful. I would only recommend that your customers are very clear on receiving the 1099C for settled debt. After accepting the settlement loan option to clear our debt faster we did incur a $8200 debt to the IRS, which @ $125/mo will take some time to pay off. I still would recommend a friend but would advise them to weigh their options. Stay with the program or enter into the C+ loan option depending on their money situation. Either way they may receive a 1099C but 1 or 2 a year vs 7 all at once could be a deal breaker. Thank you for your service.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I Prayed To GOD that he would answer my prayer and help me out of a difficult financial situation. He did just that. He sent me to Freedom Debt Relief. The Staff is friendly and can relate to the problem of serious debt. I was in my early 50's and starting to panic how could I pay off all this debt in hopes to retire. In less than 3 years They negotiated settlements and the money I gave them paid off all those bills that a was a slave to. I give all the Glory to my Lord and Thank Freedom Debt Relief for doing such a wonderful service.

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    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    I had a great experience with Freedom, the process was smooth, the personnel very knowledgeable and kind. During those years I never experienced problems or worries, since they got me the best arrangement possible. Every time an agreement was to be done I was notified and consulted in a very easy way of communication. Thank you to all.

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    Verified purchase

    Reviewed Aug. 23, 2017

    Very happy with the experience although when I told them my last account had been paid and to stop my withdrawals, they did continue for a bit and I did not get all my money returned from the time I told them to stop, until the time they actually did stop.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    I would very happy with the person that I first had contact with, Rachel **, and would recommend her to my friends that would take this route. She explained everything to me and whenever I called she was very prompt in responding.

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    Process

    Reviewed Aug. 23, 2017

    The program help me reduce my debt and improve my credit score. The program should add a feature allowing a participant during the four (4) years to be able to suspend participation for up to 60 days if there is an emergency.

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    Staff

    Reviewed Aug. 23, 2017

    I am very pleased with the service I was provided. The Debt I had was negotiated with my creditors to cut it to less than half. The staff that I worked with was great. Friendly and very helpful. Nonjudgmental. I will have to say if you're feeling like you're drowning and can't see a way out call Freedom Debt Relief. I'm glad I did.

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    StaffProcess

    Reviewed Aug. 23, 2017

    I was awed the way you work. You took care of everything. I had no worries. If I got something I didn't understand your people help me understand it and took over. This is a good program for everyone. Was great to have someone in my corner. Thanks for you help.

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    ProcessTransparency

    Reviewed Aug. 23, 2017

    I was a little hesitant to put all my bills in one place, but they helped explain the process, answered all my questions and made me feel more confident to move forward. Now debt free and good credit score! Thanks for making this simple and painless.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Melody,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePriceProcess

    Reviewed Aug. 23, 2017

    The debt relief process was very simple and did put my mind at ease. There was one company that I had to call and contact myself to settle the debt. The downfall of my experience was going in with an over 700 credit score, and once they recommended getting a loan to settle the debt faster, I was given an APR based on a 500 credit score and very dissatisfied that I would have paid less in actual debt but more in actual interest considering the average interest rate on most cards were 10-15%. I was in a loan at 29-32%. I feel you should run the credit before the process starts to get an interest rate for the loan, not afterwards. I felt trapped, and forced to take the bad interest rate to keep my credit score from dropping anymore. I'm thankful to be debt free, but disappointed with how I felt taken advantage off.

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    Reviewed Aug. 23, 2017

    The only thing I disliked was the fact my credit score tanked. It has taken me awhile to raise it and it has been a pinch for a few months. Other than that, they fulfilled my obligations and I was debt free within several months.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Having never been in debt before (and not liking the helpless feeling about the situation) I have been relieved to have an organization that is so helpful and dependable. It has been difficult each month to make ends meet, but the PROCESS has been smooth. Even my request for one month of no payment was readily granted. Now I am hoping to pay off the entire remainder of the loan in October. After the expected funds are deposited to my bank account in October, I will contact FDR and make final payment!!!

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    Staff

    Reviewed Aug. 23, 2017

    You help me get out of a debt that was made by another person by using my credit cards and bank accounts. I'm now rebuilding my life debt free. I would like to thank all who helped me. I hope that they can help others like they did me.

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    Customer Service

    Reviewed Aug. 23, 2017

    The service has been great. However I have been trying to contact customer service to reset my password and have not been able to get a hold of anyone. Can you please contact me as soon as possible. Thank you.

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    Customer ServicePriceStaff

    Reviewed Aug. 23, 2017

    In the beginning, everyone couldn't have been nicer and were very helpful. After paying for six months, I started calling many times for a month. I was finally told they were having trouble with one creditor and maybe I should call them. I did and almost halved balance. In less than an hour they faxed Freedom authorization Agreement. Reps were not as friendly after this point. They had me with an exorbitant interest rate.

    I have been paying on time $399/month for over two years and have almost four more years to go. Balance is very slowly going down - $225.72 toward interest and $173.28 toward balance. One rep said it would be paid off in four years. It will be closer to SIX Years. My balance is $12,675 and will not be paid in full until 9/25/2021. Half of that will be interest $6,477. I believe I would have been better off dealing with creditors personally. Not thrilled! In summary: They were your best friends in the beginning and at the finish were very curt and uninterested. Would not recommend Freedom Debt Relief to anyone. They were not honest with me at any point. There is no "Relief".

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 23, 2017

    I have little time in the program, but I am very happy to have made this decision. All the advice has been correct and I am seeing good results, everything is clear and precise. Great customer service. Very professional and friendly. Good tools and resources.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I was out of work for three months due to knee surgery and did not have compensation and they helped me with all of my needs. Could not have did it without them. Very pleased. I was able to pay off bad debt and have a fresh start. Would recommend it to anyone who is looking for debt consolidation. They know what they are talking about and they really do save you money. Almost half on all my settlements. Thank you.

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    Reviewed Aug. 23, 2017

    Overall I'm glad I took the steps to be debt free. However was promised that most accounts could be settled for 50% or lower when in fact it was more like 25% leaving me with a higher monthly payment than expected but my debt is my debt. I just wished they were a little more honest with what to expect.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 23, 2017

    I am completely satisfied with Freedom Debt Relief and I would recommend to my friends and every person with excessive credit card bills due to bad luck and become unemployed and become helpless with no one to help and you feel like drowning in debt. Thanks to debt relief program.

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    Verified purchase

    Reviewed Aug. 23, 2017

    So far, all is well and as promised. Will not know until a little further along if my credit rating gets better as discussed. It does seem to have gotten slightly better at this point. I will say that the stress I was experiencing when I started is tremendously lower.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I am grateful that I used Freedom Debt Relief to clear up my $25,000.00 of credit card debt. I am now Debt Free. It took 3 years but all is paid off and my Credit is on the way up again. Thank you for doing exactly what you said you could do. Very honest and trustworthy company.

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    StaffProcessTransparency

    Reviewed Aug. 23, 2017

    New loan with lower rates. I had such a wonderful experience with the gal that helped me. She was on top of everything and made it a point to keep in contact with me during this process from start to finish. She was up front about all the questions I had and walked me through the process so that I understood everything clearly. THANK YOU SO MUCH!!!

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    Staff

    Reviewed Aug. 23, 2017

    You guys helped me out in a very tough situation. They handled my account with compassion and fairness. Every interaction was detailed and precise. I would absolutely refer someone in a similar situation to them. Thanks again for helping me get my life back.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I was told in June that a settlement was made with Barclays Bank. 900+ was paid on 30 June and the second/final payment 4 July. I checked the company dashboard which said it was paid but remained on the board. Concerned, I called and was reassured by a Gus that all was well. When my husband and I both got letters from Bank of America freezing his line of credit, they listed me owing Barclays. I called Freedom Debt Relief and was reassured all was taken care of. When I got a FINAL notice from Barclays I called and sent the info to Freedom.

    21 August I called and found out FDR had not paid Barclays, though they listed it on my dashboard. 22 August I received 2 letters from FDR. 1) Stated they lost the settlement because they could not figure out how to pay Barclays followed by 2) that stated they could not find any information regarding any settlement. Incompetence compounded has totally betrayed and misled me. I hold FDR totally responsible for the damages sustained by their employee incompetence and lack of supervision.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 23, 2017

    Though I had to remind you that I had signed up for a 40 month program and you tried to convince me that I should continue to pay beyond the contracted period, which I refused to do, you did eventually resolve the issues. I would recommend your services to others, but would caution them to do the same.

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    Transparency

    Reviewed Aug. 23, 2017

    I was hesitant at first, choosing someone online for my credit problems. After talking to you and reviewing your plan, I decided I had made the right choice. You got the job done quickly and communicated every step of the way... Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    When I made the first call, I felt desperate. The gentleman that took my call was very understanding, helpful, and answered all my questions. When I asked if I could think about all the information he gave me, he made me feel that It was o.k. to think about it, didn't try to rush me into anything. I will forever be grateful that I was smart enough to accept the help you offered.

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    Staff

    Reviewed Aug. 23, 2017

    I was very satisfied with their help. They helped me by dealing with the creditors and worked a plan to resolve the debt problem in little time. They eliminated one creditor at a time some faster than others. I'm very grateful for all the hard work to meet my needs and get me debt free.

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    Staff

    Reviewed Aug. 23, 2017

    They were fair and honest with me and I would have never gotten out of debt without their assistance. Great experience and I would recommend them to my friends and family. I wished you all handle personal loans and auto and truck payments. Thank you.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I had several credit cards totaling around $15,000. I paid on time every month. When I got finished paying, I had no money so I used my cards again. I was just spinning my wheels. I would never get them paid off. Being a senior I knew I would die and still be in debt. I contacted Freedom Debt Relief. They contacted my creditors and arranged settlements for me. I did not have to talk to any debt collectors. I am now working on rebuilding my credit. I am happy.

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    Verified purchase

    Reviewed Aug. 23, 2017

    We begin our journey with Freedom Financial several years ago after accruing debt that we found increasingly harder to make minimum payments on. We researched and read reviews and finally decided Freedom Financial made sense for us. We are now virtually debt free and our credit scores have soared. Thank you Freedom Financial!

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 23, 2017

    We were not very happy with our experience with Freedom Financial. I felt like we weren't told all the contra indications this would have towards our credit scores. When we signed up for program we weren't behind on anything and thought we were going to better ourselves, but we in turn hurt our credit. Yes we did pay things off sooner than we would have but a loan would have been much simpler for us. Just felt the program was not explained well at all and customer service was terrible! We had many heated phone calls with different customer service reps and everyone told you a different story! I would not recommend this program to anyone. This was just not a profitable decision for us at all and totally regret ever choosing this program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    My wife and I found ourselves in a position where our debts far out-distanced our income. After researching over 100 companies that offer "debt relief", we settled on Freedom Debt Relief mainly because of the comments from others who had used their services. The customer responses seemed genuine and not canned or based on theatrics. Obviously, we made the right choice for our situation. All personnel associated with Freedom Debt Relief were understanding, patient, kind, and extremely professional... never judgmental or condescending in any way. Thank you Freedom Debt Relief!!

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    Staff

    Reviewed Aug. 23, 2017

    Freedom Debt Relief was quick acting to get my debt resolved. They were very knowledgeable about the system and very informative about all aspects of the system. The representatives that worked my case kept me informed about what was going on at all times.

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    Customer Service

    Reviewed Aug. 23, 2017

    This company is a scam. They continue to haunt me. Please take a loan rather than utilize this service as you will have terrible credit afterwards. They also took more than the amount owed out of my account. It took SEVERAL calls to get my money back.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    I can not thank everyone at Freedom Debt Relief for their courteous and professional service. I do not know what I would have done with you. I have already recommended your company to a friend and she is in the process of becoming debt free.

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    Reviewed Aug. 23, 2017

    Freedom Debt Relief did just what they said that they were going to do. They negotiated settlements with my creditors and helped me pay my debts off sooner. I would not have been able to do that on my own.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    Jennifer was very clear, sensitive to my needs and able to answer all my questions. What I liked the most was that she treated me with respect. She was prompt in responding to my follow up and offered support along the way.

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    Customer Service

    Reviewed Aug. 23, 2017

    At first, I would say I was not very happy with your company. I was upset in the way that the settling process was handled. While I was told not to take calls from the credit card companies and leave the bills go unpaid, it in turn tacked on more late fees and finance charges causing my debt to be even greater. At times when I called to check on this, I was told that there was no offer made until the credit card company sent a letter of turning it over to the collection. I do not feel this is the way to handle this issue. Those in debt are already stressing over the amount they owe and shouldn't have more debt added to it, which in turn, causes more debt and even lower credit scores. This needs to be rethought.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 23, 2017

    Thank you for your help when all else seemed to be no end. Again thanks for helping me and my family. Also a thanks to Primerica for introducing us to you as well. I will be letting my family and friends know about you guys. And let them know to let their friends as well.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 23, 2017

    They made it an easy process for debt relief and were helpful all the way through. I always received help when I called. Communication was superb. It was great to be able to let anyone calling know to speak with them so I didn't need to be hassled.

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    Process

    Reviewed Aug. 23, 2017

    The process was easy and it relieved a lot of stress I was feeling. Very informative as each negotiated debt was approved and I could watch myself get closer to being debt free. I have always paid my debts, but owning our own business took on a whole new side of financing that we just could not keep up with and life got a little harder. The only downside was that there was no help or consultation provided to help you improve your credit scores. An explanation of what to do or how this process works or can be worked would have been helpful. I am still working on this part of the process, and I am finally getting good results. Freedom did help me be free!

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    Process

    Reviewed Aug. 23, 2017

    I was lied to from the start of the program about just about everything. I did everything I was told to do and all it did was get me several summons from creditors who were suing me because I stopped making payments like I was told. Then once I was in between a rock and a hard place I had no choice but to accept a very high rate loan to keep me from getting sued. Also I could end up paying more than my debt was in the first place in. I have made all my payments and will continue to do so unless I can find someone who will refinance the loan at a lower rate. This is not very likely because I can't even get a credit card because of my experience with Freedom. I was going to file a complaint with the BBB but knew it would not do any good anyway. So I will just keep paying my loan payment until I can be done with you forever. And no, I would not recommend Freedom to anyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Freedom Debt Relief helped me stay focused and did the work so I could pay off my debt. If not for them I would still be making payments. The customer service department was always very helpful with an issue I experienced. I have and would again recommend Freedom's service to friends and family.

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    Reviewed Aug. 23, 2017

    Freedom Debt Relief was a lifesaver in that they interceded for us with credit card companies and helped to settle debts in a fraction of the time/cost. I'd recommend them for anyone who finds themselves in such a stressful situation!

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    Staff

    Reviewed Aug. 23, 2017

    Reshawn ** did an excellent job in helping us on planning for getting rid of our extensive debt problem, very knowledgeable, and very personable to deal with, great advise and really helped us to steer us in the correct direction to solve this issue.

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    Reviewed Aug. 23, 2017

    I am extremely grateful that Freedom Debt Relief was there to bail me out of a devastating investment failure. The only reason I didn't rate 5 stars is that I still have one creditor showing a balance. I have contacted FDR twice with no resolution.

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    Reviewed Aug. 23, 2017

    Freedom Debt Relief was exactly what I needed to help me with my finances weighing me down. I just wish I wouldn't have waited so long. The only negative issues I have had is with my payments. They are still fairly high and are nearly unaffordable at times, leaving me to feel that bankruptcy may have been a better solution.

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    Staff

    Reviewed Aug. 23, 2017

    I was very pleased with Freedom Debt Relief! Everyone was very professional and helped me with any questions any time I had them. I would recommend this company to anyone trying to pay off debt and not being able to do it on your own.

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    Reviewed Aug. 23, 2017

    I was very very pleased with Freedom Financial. You made it possible for me to have peace of mind. And start fresh. I feel free. Thank you Freedom and I have recommended you to a lot! Thank you For lifting the burden off me. It was a joy not having to do much with my debt and today my credit is excellent.

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    Process

    Reviewed Aug. 23, 2017

    Freedom Debt Relief was an absolute life saver for me! I was in a lot of debt with no end in sight, and the creditors seemed to be calling me 10-15 times every single day. It was depressing and the hole just kept getting deeper. FDR guided me through the entire process and helped me get to the point I am today... DEBT FREE!! I honestly don't know how I would have done it without them, and I will surely recommend them to anyone that feels like they have no way out of debt!!

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    Staff

    Reviewed Aug. 23, 2017

    I was extremely pleased with the service provided me. It has helped me tremendously. I have learned to live without credit cards. The staff was always very helpful and litigation attorneys were exceptional. I would DEFINITELY refer to a friend. This service changed my life... Saved me from years of debt.

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    Staff

    Reviewed Aug. 23, 2017

    All contacts were pleasant and helpful and motivated in helping me resolve my debt. The hardest part is the punch my credit score took. Then the temptation of credit cards once my debts were resolved. If only there was more warning to avoid the sharks after debts were paid. It's amazing how quickly they want you back... Even before credit scores head back up.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Great service. Able to take care of my debts for 20 months. Great customer service. Quick and easy to talk to. Highly recommended. Thank you so much. Stress-free. Quick and easy. Very positive customer care. Well mannered people. I didn't have to do anything.

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    Reviewed Aug. 23, 2017

    I can't thank you guys enough. I was overwhelmed with so many bills after child support payments came through and was struggling just to afford a house for my child to come visit me. I love my kids and wasn't about to not be able to come home without a room to call their own. Thank you so much, I will always be in YOUR DEBT.

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    Process

    Reviewed Aug. 23, 2017

    In fact this very week I sent info to a friend who may need services. I can personally vouch for the process. But it is a touchy subject and some people still try and do things their way. Good news I have stayed out of heavy debt. Only using a card such as Care Credit for root canals and crowns. No debt, no loaning, use Christian principles for money mgt. It can be done folks. Get on Board.

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    Staff

    Reviewed Aug. 23, 2017

    Always pleasant and kind. Never once had an issue. Very flexible and stand by their word! Highly recommend if somehow need their services! Had us down in debt in which seemed like no time. Very, very dependable and capable trained individuals with some human actual interest!

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    Customer Service

    Reviewed Aug. 23, 2017

    Touching base. Making phone calls. Clear about the prices that are charged. Wasn't sure about that. Making sure that the customer knows all the ratifications and responsibilities and the percentage that would be taken out at the end. More emails, personal calls, etcetera.

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    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 23, 2017

    Freedom Debt Relief couldn't have been easier to work with. They kept me informed of my status with the client dashboard. They negotiated several fair resolutions for me. They even helped me when I had issues keeping up the monthly payments.

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    Reviewed Aug. 23, 2017

    I am very pleased with Freedom Debt Relief. This has helped me very much. They made it easy for me to understand what I had to do, and easy for papers to be signed and filled out online, and even the ones I had to fax to them or mail. I would recommend this company and have to several people that has asked me about what I did with my payment problem.

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    Staff

    Reviewed Aug. 23, 2017

    It was so very nice knowing and believing there was someone willing and able to fight for me. Life happens, and I never intended to put myself in such a rough spot... But it happened. Freedom Financial made me feel protected, supported, and confident in myself... THANK YOU!

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    Customer ServicePriceProcess

    Reviewed Aug. 23, 2017

    When I started with FDR, I felt like they were sincerely trying to help me get out of debt affordably and keep my credit score in decent shape. When you see the ENORMOUS amount of interest they are charging you, you know the affordability aspect of their altruism is a crock. On top of that, they don't tell you that any amount written off by cc companies becomes INCOME for you and must be reported and have taxes paid on the amount. Then you see that your credit score has gone from fair to nonexistent because they won't start negotiating with your creditors until you are 8 or 9 months behind on your payment. They don't tell you this when they tell you, "Okay, you're a part of the program and we will take care of things from here.” There really are no "good guys" anymore.

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    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 23, 2017

    When I began this process, I could see no light at the end of the tunnel. I was a slave to my debt and had no plan to resolve the enormous "normal" mounting expenses. FDR and Consol. Plus provided great resolutions and reasonable payments and timelines. My credit score is returning to the 750 mark after only a few years and so am nearly debt-free after nearly 29 years. Hooray!

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    Customer Service

    Reviewed Aug. 23, 2017

    When I called Freedom Debt Relief I had a lot of anxiety due to credit card debt and living paycheck to paycheck. As soon as my settlements started coming in all anxiety left me and a huge burden was lifted off my shoulders. I am so glad I took a step and called. I recommend them to anyone.

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    ProcessTransparency

    Reviewed Aug. 23, 2017

    Lack of transparency and opportunist who rip people off in their desperate situation. Lack of flexibility and dealing with clients. I was very disappointed with the process and misinformation about the savings, payment etc. The whole process was not great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 23, 2017

    They helped me in a way. I thought I was drowning in debt. I can't thank you enough. It was a great experience. I would recommend them to everyone! Everyone was so helpful. I was worried at first but they eased my mind to where I understood everything.

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    Reviewed Aug. 23, 2017

    Getting enrolled with Freedom Debt Relief was the best decision I have ever made in my life. I was overwhelmed with credit card debt, but with their help, and their ability to lower the total amount I owed to my creditors through negotiation, I am 100% debt free today. I would highly recommend this program to having difficulty getting on top of their debt but do not want to file bankruptcy.

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    StaffTransparency

    Reviewed Aug. 23, 2017

    Freedom was very helpful. They explained everything clearly and I knew exactly what to expect. They got my credit cards down to manageable levels. They let me know exactly how long it was going to take to pay them off. I have recommended them to friends.

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    StaffProcessTransparency

    Reviewed Aug. 23, 2017

    The entire experience began with a knowledgeable advisor that took me by the hand and step by step guided me through the whole process. Things were explained to me in a way that made sense and in the end I really appreciated the patience that was had with me. Thank you, thank you!

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    Customer Service

    Reviewed Aug. 23, 2017

    I was very pleased with everybody that worked on my case. They knew what to do and what would happen. They help with all of the questions and got back with a answer very quickly. Very good experience all around and glad that it is over so I can start over.

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    Customer Service

    Reviewed Aug. 23, 2017

    We were able to reduce our debt and got lower payments. We did have to do some work with certain creditors. Some of the creditors would not work with a debt relief company so we had to call them ourselves. Overall we were generally satisfied with how it all played out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Aug. 23, 2017

    Was very glad FDR could get the amount owed reduced as much as they did. The loan rate that was arranged I felt was excessive at 23% apx when a real bank's loan rate is 4%. in Indiana. Your customer service was not very helpful with refund of over payment and return of an additional payment after pay off was received.

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    Staff

    Reviewed Aug. 23, 2017

    I liked the way that Freedom Debt Relief handled everything. Very professional, and helpful, I am amazed how well it went, and how much money they saved me, they are an awesome crew. I would recommend them to anyone that's have a problem with credit problem.

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    Customer ServiceTransparency

    Reviewed Aug. 23, 2017

    To be honest, I didn't see any changes yet and although I started payment but my debts went from bad to worst now since I am getting to Freedom but I am still calls from the credit/loan issuers. I changed the # but still they manage to come through but I don't answer. The late fees mount a lot and I don't actually understand how this Freedom Debt Relief really works because when I joined at first they explain to me that they will pay all my debts and I will repay to Freedom. But after I called later they tell me a different story which means that I have to pay them. If Freedom don't do anything change then I will call lawyers indeed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 23, 2017

    I do not believe I could have paid this off on my own any quicker. I thank you for all your help. The payments made it possible for me to maintain my lifestyle and to keep up with other obligations that I needed to pay.

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    Customer Service

    Reviewed Aug. 23, 2017

    Prosper has been fair and efficient - Easy online apps - Excellent customer service and availability. Helped ensure needs were met and easy pay back terms. Received second loan at better rate after first loan paid off. Highly recommend Prosper for personal loan needs.

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    Reviewed Aug. 23, 2017

    Joined FDR Oct 2014 with over $40,000 in credit card debt. FDR neg debt down almost 50% in repayment. One creditor I owed $20,000 and it - was neg down to $4000! Your credit will temp suffer but better than bankruptcy! Remember forgiven debt could be construed as income. Beware of IRS Form 1099-C... I am now credit card debt free!!

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    Price

    Reviewed Aug. 23, 2017

    Your negotiating and settlements were awesome. I should of stuck to the $500.00 payments to the card people for the approximate $18,000 for about three years, and been done. Your loan to pay them off and pay $601 for five and a half years I'll be paying $40,000. That 24% interest is not nice. Shame on y'all. How can you sleep knowing you've that to me. How can you look yourself in the mirror in the morning and say we helped people?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Aug. 23, 2017

    Appreciated services - polite and always ready to be helpful. It was convenient and easy to keep myself updated on the progress. I was impressed that the successful completion of the entire process was on time and I truly appreciate the results of your negotiations.

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    Staff

    Reviewed Aug. 23, 2017

    It was Almost painless... now all my debt is gone. Took several years but it worked. Everyone was helpful. The only part I had a problem with was when the credit card company forced me to settle with them and would not allow Freedom to do the Settling.

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    Customer Service

    Reviewed Aug. 23, 2017

    I have never tried to go into a Debt Management Plan, but because of my concern that I will not be able to tackle my obligation of several credit cards, I went out of my way to share it with a friend and he in turn referred me to Mr. John ** of Freedom Debt Relief. Just by the name of the Company, I knew that help was coming my way.

    After understanding the mechanics of how to go about this program, I made a promise and also to John, that I would do everything to finish my responsibility at the very least possible time and I surely did. I was told that it would take 14 to 16 months to finish, but it took me only 10 months, because I was excited about the help that I was getting that I did not want to waste my time and money and wanted to prove to you guys that I can do it. Having fear of receiving calls from credit companies or threats was never a concern. Now that I know, I did it and it's very possible, I have referring Freedom Debt Relief to many of my friends. The guarantee and assurance of finishing your problem with your credit cards is definitely possible and we will all see that light at the end of the tunnel. To everyone in Freedom Financial, THANK YOU VERY MUCH.

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    Customer Service

    Reviewed Aug. 23, 2017

    I really was unfamiliar with Freedom Debt Relief when I signed up with them, but sure am glad I did. They did exactly what they promised to do and it feels so good to be out of debt. I admit it was a struggle on my part at times to be diligent and keep those monthly payments up, but when they'd call or email me a new settlement offer, it made it all worth while. They sure came through for me!!!

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    Staff

    Reviewed Aug. 23, 2017

    Freedom was a big help. I caught MRSA and had my leg amputated and they contacted my creditors and made the arrangements for payment. I was getting very frustrated about that time. I would recommend them to anyone who is like I was and not getting anything done. They eased my frustration and anxiety. Good job Freedom.

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    Reviewed Aug. 23, 2017

    After a horrible car accident, and many medical bills, I was able to negotiate my debts with the help of Freedom Debt Relief. I am back to a 700+ credit rating and have built my credit back up and paid all my bills. I cannot thank you enough for the ease, and stress-free adjustment with your professionals.

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    Reviewed Aug. 23, 2017

    I just started with Freedom Debt Relief and they are upfront and honest and are very thorough in what they do. You can even track your progress! Who else can say they do that? Just have so much faith and trust in that they will help me to be debt free in 48 months!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    Overall I was impressed with the quality of service and professionalism. There were times when I thought things should have moved faster or didn't have as much communication, but in the end everything worked out and all debts were settled.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I felt so much relief after my first phone call and spoke to Brad. He was so understanding of the issues my wife and I were going through which made me feel at ease. I am so glad that I picked the phone and made that first call.

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    Staff

    Reviewed Aug. 23, 2017

    It was a great pleasure having great people to work with me on this journey in my life. I never doubted anything while these fantastic people helped me out so much. Thank each and everyone on my team for all of your help.

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    StaffProcessTransparency

    Reviewed Aug. 23, 2017

    Everyone at FDR was very supportive and helpful along the way. They explained my options for debt relief, coached and encouraged through the process and were able to settle my debts for a fraction of the original amounts. This was a scary process, to get started with, because it harms your credit rating, and has tax implications, but I'm very satisfied with my settlement of debt.

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    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    Drowning in debt, just divorce and studying for my masters. After researching other company going to bank with no success, I contacted Freedom Debt Relief and did my phone interview on New Year's Eve ready to take on my debt. They answered all my question and put me at ease. They walk through every step throughout the process and have my debt erased in 1.5 years without filing for bankruptcy. They were very detailed and was always available. My credit score is good too! Thanks so much.

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    PriceProcess

    Reviewed Aug. 23, 2017

    I signed up for this program and they were able to get my debt reduced. However, they then sold me on the idea of financing my remaining debt with them. I found out later that they were doing this under another name and charging me 21% interest. My credit score dropped for over a year which I expected. I didn't expect to transfer my debt from my credit cards to go from 12% to 21%. They talk about how much money I saved. I didn't save anything when you consider the additional 9% interest, the hit to my credit, and the fact that my payments are still over $400 per month. Due to the credit drop, I am not able to refinance the amount that I owe with an unsecured loan. I could refinance my house and pay additional closing cost. Who wins. Freedom Financial Wins every time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Aug. 23, 2017

    Helpful, friendly. A little tough at first to get through the process, but once the settlements came in, things became easier. Friendly staff checking in with you through all steps of the process. Best of all, I am no longer a slave to my debt!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I would like to say that Freedom Debt Relief was amazing from the beginning to the end. They answered all my questions either by phone or email. Everyone that I spoke with was very professional and extremely helpful. I would highly recommend them to anyone.

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    Staff

    Reviewed Aug. 23, 2017

    Freedom Debt Relief proved to be the best move we have made in the past 20 years. They were very easy to Contact and to talk to about our situation. They set up a plan that was manageable and easy to follow. We are now on our way toward independent financial independence.

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    Reviewed Aug. 23, 2017

    I want to thank you for providing peace of mind and helping me get a handle with my bills. The tools provided were very helpful for current and future use. You have no idea how worried we were thinking that we were going under and there was no way to get back on track. Keep up the good work!

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    Reviewed Aug. 23, 2017

    Being with Freedom Debt Relief was a very positive experience. I was absolutely in panic mode when I noticed that two credit cards were practically maxed out. I was able to knock the balance completely down to the goal and I have learned a lesson!!! I will NEVER own another credit card!!! Thank you!

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    Reviewed Aug. 23, 2017

    Freedom Financial helped me. I thought I couldn't be helped... Would highly recommend to anyone looking for a get-out-of-debt option. Would and have recommended to friends. If I or someone gets in over their head with debt I will highly recommend your service.

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    Staff

    Reviewed Aug. 23, 2017

    Freedom Financial helped me get through my financial hardship. I am thankful that Freedom Financial helped me get back on track and out of debt. I just want to thank all of the people who work for Freedom Financial. I could not be in the financial position I am in now without them.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 23, 2017

    I was skeptical about contacting a company to help me with my credit problem. I had numerous credit cards, and was only paying the minimum each month. The cards were already maxed out and before the next billing cycle, I would charge back any progress I had made with the minimum payment. I felt like I was spinning my wheels with no end in site. After contacting FREEDOM DEBT RELIEF, I knew I had made the right decision. The process was very simple. They explained each step and were available to help me if I had a question. They stopped most of the collection calls and told me exactly what to say if someone did call. In a few short weeks, all my debt was settled for less than the full amount. I couldn't be more pleased. I would recommend this service to everyone. My credit score was even back up to 700 again in no time.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Debt consolidation was recommended to me by my sister. I received all the information and answers to a list of questions I had before signing up. The staff was very courteous and patient with me taking time to answer all of my questions before getting enrolled. The computer enrollment was easy and staff was helpful in completion. They would call and check up and make sure you didn't have questions. It was nice not to write checks each month to pay off debt. Would recommend to others.

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    Reviewed Aug. 23, 2017

    Initially this was a great experience because it got me out of danger immediately. However, I was promised that I would be able to refinance down the line but the refinance rates were more than what I was already paying. Consul plus a rip. However, I got out of the second loan because I upgraded my house and paid off this debt. Not a serious problem but I was not fully aware of things.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    Your program is outstanding (5 - Star)!!!! I feel so blessed to have stumbled onto you. I don't remember the name of your "outstanding" cold call Rep that took her time and three separate days of answering my questions, before I agreed to enroll (please review of file). The (1 - star) is for the other members of your staff that wanted to cancel my contract and add $2000 to my account (3.5 yrs. into it) before they reviewed all the telephone recorded information available to them (again, please review my files). They treated me like I was wrong and they did not need to know the facts. Also when they did review the facts, they never apologized- they just said "We will correct it". Freedom Financial you saved my life. I now have a healthy saving account, planning to buy another home and most importantly I am credit smart now. Thank you!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 23, 2017

    Awesome & pain & worry free. Setting this up was easy, I was worried & scared. They made the experience great, the money came out bi-weekly out of my paycheck & that was great, did not have to worry about it, have not even thought about getting any credit card debt, if Freedom did home improvement loans that would be awesome, my husband & I are looking into a home improvement loan, not refinance, we have a good VA loan with great rate, thanks for making my life stress free.

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    PriceProcess

    Reviewed Aug. 23, 2017

    Very happy with the outcome except that the interest rate is so high, and we were not advised. We have been told we can refinance and get a lower rate after 6 months. If we had known it would be so high we would not have started the process. Come December we will know more.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 23, 2017

    They kept me paying on last card until they had the whole amount, then said settled for six out of nine thousand, and credit card wanted it in two payments. So they took out 1200 each time service charge. Not aware of this before. Feel taken advantage of!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I knew exactly what the terms were. All the resources available were very helpful for me to manage my progress. Anytime I contacted a representative you felt that he/she was totally committed to my success. Excellent customer service! Highly recommended company!

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    Reviewed Aug. 23, 2017

    Freedom Debt Relief worked with me to get 25,000 dollar debt reduced to about 2/3 of my debt. They worked with my debtors and got reduced amount I had to pay. I am very thankful I contacted them. I paid this debt off in 3 years instead of 15 to 20 years if I had been working with the credit card companies. I also paid extra whenever I got extra money. Freedom Debt I would recommend to anyone who is trying to get their credit score back up.

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    Staff

    Reviewed Aug. 23, 2017

    Your company and staff who worked with me did a great job. I was happy with the lowest monthly payments and also with monthly statements that was provided online. I do understand Chase and American Express did not work with your company with settlements. I was very happy with the refund from your company. I will recommend your company to my family and friends. Thank you so much and keep up with the great work.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Everyone was very nice and answered every question I asked them. They never made me feel bad about getting into money trouble. I would recommend them to anyone. They were always just a phone call away if I needed them.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Representatives are always friendly. They are very patient and helpful. They are mostly pretty knowledgeable for most questions. This is a really good program and it does help to relieve the stress from having heavy debts on my shoulder! I really appreciate the help from Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I was drowning in debt, pushing close to 40000. In debt. Had 11 credit cards which I couldn't use because they were always max out. Got a mailing from FDR and called the number. The best call I've ever made. The service was great, the people were very friendly, always answered my question promptly and professionally. Now I'm basically debt free and plan on staying that way.

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    Staff

    Reviewed Aug. 23, 2017

    Great service, they had me sleeping peacefully again! The service was fast and very professional. I was so please I referred my daughter! My debt was handle quickly, I am looking forward to the future and a fresh new start.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    Excellent customer service. Explained everything to me. It was handled quickly. Thank god for them. My debts were resolved quickly and explained each step. Any questions they were very quick to answer. I would so recommend them to help anybody. I have learned by my experience.

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    Reviewed Aug. 23, 2017

    My heavy debt was substantially reduced. I could not have been able to do it by myself let along pay for it. What took three years to be completely out of debt, would have been accomplished in several years. I highly recommend your services to friends and relatives.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I was very satisfied. They were honest in every way. They checked on me several times. When I called I was satisfied with the service. I would recommend them to anyone. You will not be sorry. They were always there to help.

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    PriceStaff

    Reviewed Aug. 23, 2017

    This was the worst experience ever. No one was helpful. It cost more money to get out of debt with Freedom than just paying it off, but they don't tell you any of that up front. I will never recommend Freedom Financial and in fact will strong discourage people from using them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Aug. 23, 2017

    Great company and they were very fair and honest! Definitely recommend! They were always there when I had a question and always sent me up to date statements. Everything was very easy to understand and read. They helped me get out of debt and understand my financial situation.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Freedom Debt Relief did a great job in helping me through the process of removing my debt. The staff was knowledgeable, patient and helpful. Towards the end of my contract I did have to keep in touch with Freedom to ensure accounts were being closed but mostly I am very happy and satisfied. Thank you!

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    StaffProcess

    Reviewed Aug. 22, 2017

    The Freedom Debt Relief is an excellent organization! I am so grateful that I found FDR. They are assisting me toward becoming debt free. The personnel guided me through the process. I didn't know what I was going to do but they made me feel at ease. I am forever indebted to them.

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    Staff

    Reviewed Aug. 22, 2017

    Freedom Financial help me through a long process of finally getting back on my feet. They did a great job working with my credit card holders and negotiating a fair settlement. I would highly recommend working with Freedom Financial and their professional employees.

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    StaffProcessTransparency

    Reviewed Aug. 22, 2017

    Michael was awesome, I felt so relieved once we spoke, I know he will be with me through this process. He walked me through it all. I feel relieved that I took this big step with you people. I will recommend to other people in this situation like myself.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Pat was amazing walking us through everything. Simple and effective. Recommended highly. Always available and willing to answer questions. The whole staff was easy to work with. So much better than bankruptcy. Would definitely have no reservations about recommending to a friend or family member.

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    Reviewed Aug. 22, 2017

    Overall it was a very beneficial experience. We got rid of all the numerous bills and now just have 1. It was never explained to us that the forgiven debt is taxable income and is taxed. You need to inform people of this. It created a huge problem for us.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    They got me out of a "no win" situation. I was always able to meet my minimum payments on time but never got anywhere. With Freedom Debt Relief, my bills were paid off quickly and I've since watched my credit score reach the 700's. Their customer service is excellent and also very understanding and friendly.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 22, 2017

    There were two things that left me a bit unsatisfied. One was that one of my creditors filed a law suit against me and I had to deal with it on my own while on the program. The instructions from Freedom Relief were not clear for me. The other thing was when I was offered a loan to pay off the debt all at once. It took 2 representatives for me to understand that when they say, "There is no prepayment penalty", they don't mean I have to pay the loan on my own, I can refinance with someone else and avoid high percentage rate.

    Overall, I think I paid amount close to what I owned to my credit cards, but to Freedom Relief. Although the process took less time and was better organized. I would recommend Customer Service to pay closer attention to people they serve. Some of us weren't born in this country and don't know a lot of rules. Clearer explanation would be beneficial.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServicePrice

    Reviewed Aug. 22, 2017

    I did get what I was promised, but it was at a premium rate. I had to negotiate with my creditors on most occasions, but most calls were initiated by FDR. I thought the tracking portion of the website was very helpful too. If the cost was a bit lower, it would have been worth it.

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    Reviewed Aug. 22, 2017

    Freedom Debt Relief helped me to pay off my credit card debt in a shorter amount of time than I would have been able to do on my own by keeping me on a steady payment schedule and negotiating with collectors to lower my amounts owed.

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    Reviewed Aug. 22, 2017

    Due to mismanagement of funds, I found myself floundering in a sea of debt. I was drowning in debt until Freedom Debt Relief threw me a life jacket that enabled me to reach the surface of financial solvency. Thank you, I am grateful for your help.

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    Staff

    Reviewed Aug. 22, 2017

    Monica was amazing and answered every question I would ever think of! She was made me feel very comfortable with the whole situation. She did not make me feel judged and was very welcoming! The only thing I would was different, is that I would like to work with her through the whole thing instead of until the first payment is done.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    I am pleased of the way I have control to pay off this debt. The customer service has been very helpful for me to understand how the program works, and answered all my questions. I am happy that I have found this program, and I would recommend to a friend.

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    StaffProcess

    Reviewed Aug. 22, 2017

    Everyone that assisted me in helping me achieve my goals were incredibly helpful. They made the process as easy on me as possible. They answered all my question. I am thankful for all their help and know that if anyone else is in the same boat as me they will benefit from using Freedom Debt Relief.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    The process was easy from the very start and all people were able to answer every question I had. And even now I am updated on the entire process very timely. I know this has helped me out and if more people were aware of the experience they would apply.

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    Verified purchase

    Reviewed Aug. 22, 2017

    Entered this program 3 years ago with $30,000 in debt. This summer, I am debt free and my credit is fully repaired. If you are struggling to make your payments, I encourage you to try Freedom Debt Relief. You will glad you did when it is all over.

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    Reviewed Aug. 22, 2017

    My experience was long but worth it. It was just what I needed to get my finances back in order. Thanks for everything, you were all lifesavers. I would recommend your company to anyone that is interested in having someone help them through a tough spot.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    When I first approached Freedom DR I was desperate in that I could not meet the minimum payments on my $30K+ credit card debt. So I was having to make hard choices each month as to which creditor got its minimum paid. After that was done I barely got by with enough to pay my mortgage and other living expenses. I was locked into paying one creditor against another, that was a downward spiral into despair.

    Then Freedom came to my rescue. It was a long road, but I stuck to it, and one by one I saw each of those crippling debts resolved, and I was able to lead a normal life. A normal life included not having to worry about my credit card debt, and having my car loan paid off, and reserve cash in my bank account. Even better in another 12 months my mortgage will be paid off. All I can say is, using Freedom Debt Relief takes some patience, understanding, and discipline, but the reward at the end makes it all worthwhile. Thank you to all the folks at Freedom who saw me through this to the end.

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    Staff

    Reviewed Aug. 22, 2017

    Very friendly and competent. Was scared at the beginning but they made me feel good about what I was doing. I felt bad about shorting my creditors but at least I gave them something. Freedom helped me very quickly and with no problems. I would recommend Freedom to anyone.

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    Staff

    Reviewed Aug. 22, 2017

    Freedom Financial was a blessing for me. They took care of everything and made it so easy for me to regain control of my credit payments. Always friendly, professional assistance! Electronic withdrawal, so I would not miss a payment, and the benefits of being able to view my account online, explaining every transaction.

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    Verified purchase

    Reviewed Aug. 22, 2017

    It was a great experience and with the help of Freedom Debt being out of debt is the best feeling ever. Freedom debt was there with me every step of the way without hesitation, answered every question and helped with all the paperwork when needed.

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    Staff

    Reviewed Aug. 22, 2017

    Everything has worked out well. Would recommend your services. Thank you. Good with service. Problems at the start but it was worked out. Thank you for the opportunity to work with you and I hope you have a good day. You did a great job helping us out.

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    StaffTransparency

    Reviewed Aug. 22, 2017

    It was really hard at first. You had a lot of helpful staff. They were so understanding even when we were not. They walked us through a lot. Wish we could of not went to court the two times but they were great walking us through this too. Thank you again.

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    Customer Service

    Reviewed Aug. 22, 2017

    I had a great experience with Freedom Debt. After illness took us into debt, I called Freedom for help. I began making my monthly payments and things were going well. I got my first settlement and was so excited. Things got a little rocky after that and collection calls increased and then I got a notice for a lawsuit. That is when Freedom stepped it up and got me a consolidation loan and paid off my settled debts. Now I am making half the loan payments to them as I was to my creditors. Now my credit score improves each month and we're back on track. Thanks Freedom Debt!

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    Reviewed Aug. 22, 2017

    Your initial information was very erroneous. I was led to believe that you would pay off my loans and I would pay you back monthly. Oh so wrong... I was hounded by my creditors and made me feel very bad. Your initial information has to be clearer and to the point. Will never and will anyone I meet that you're a scam...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I chose to settle my debts instead of going into bankruptcy since the timeline would have been shorter. I chose Freedom Debt Relief due to their ratings overall and with the Better Business Bureau. I did not regret my decision. They settled about all my debts in a timely and professional manner. I would not hesitate this company to anyone who wants to get out of debt and are willing to put in the time and sacrifices to make it happen.

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    Customer Service

    Reviewed Aug. 22, 2017

    FDR was a pleasure to work with. Customer service was great every time we called and had a question. It takes time, and doesn't happen overnight, so be patient. My credit score went up every time a debt was cleared. And when the last one cleared, my score went up 20 points to 719.

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    Staff

    Reviewed Aug. 22, 2017

    Anytime I had trouble with a debtor in my case Macy's your legal team contacted them and cleared up the matter. Also worked with me and got me debt free quickly and painlessly without causing me any hardship financially. Thank you Freedom Debt Relief!

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    Verified purchase

    Reviewed Aug. 22, 2017

    I was pleased with Freedom. They helped me through a severe financial crisis. I didn't know where to turn, but they made it possible for me, in a short period of time to get out of debt. I am still fairly ignorant as far as finances are concerned, and hopefully I can count on them again to assist me.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I am very happy with the help I received to satisfy my debts. FDR was always there to answer my questions and assist me as necessary. All of my debts were taken care of to my satisfaction. I would be glad to recommend them to family and friends.

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    PriceStaffProcess

    Reviewed Aug. 22, 2017

    I enjoyed my experience with them. They did a good job. Friendly folks especially the NLLG. They helped a bunch. I would recommend to my friends. The only problem I had was that they put me into a high interest loan to get me through their program faster. They should have told me how high the interest was. I would have rather taken my time through the program but other than that it is a good place to go.

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    Customer Service

    Reviewed Aug. 22, 2017

    I was losing sleep at night, my husband lost his job and I just had a baby, bills were piling up and I gave them a call. They made me feel much better from the get go. They made everything easy to get started. I am thankful to have paid things off at a much lower rate and feel good about myself. I hope to never be in this situation again, but if you are don't hesitate to call them, I didn't feel any pressure by them to get started and any time I had a question or concern they got back to me very quickly.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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