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Freedom Debt Relief Reviews

4,961,910reviews on ConsumerAffairs are verified
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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,910 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 172 Reviews 25425 - 25575
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    I was really amazed with the awesome service that I received from FDR. It was so unbelievable. I am so happy that I made the right choice to go with FDR. Customer service was indescribable, I never had to wait long for an answer to any question that I had. Everyone was so very helpful, that it made me feel that I am working with a team of individuals who made me feel very important at all times. It is always great to feel that I am in good hands. I will and I have recommended to FDR to my friends. :-)

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 28, 2017

    Very pleased with the service we received. Customer service was always helpful and knowledgeable. We were explained how everything would work throughout the process. When negotiations were received the staff was helpful in making sure we understood the details. We were able to pay off a substantial amount of debt much quicker through this process and with the convenience of only making one payment each month.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 28, 2017

    Jennifer and her team have been more than helpful in walking me through this process. I am definitely happy with the service! Very excited to be on the road to getting my debt under control and especially with the help of Freedom Debt Relief. Thank you!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    I feel that the Freedom Debt Relief team is very professional and helped me out tremendously! I feel as though a huge weight is lifted off of my shoulders. They were always there to guide me and answer any of my questions that I had. Thanks for the help FDR!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    I experienced courteous and helpful people every time I called with a problem. I got correct information from the very beginning and told what the procedure would be to get me debt free. It would take a while but at least I was headed in the right direction with the Freedom Debt people. It was a load off my shoulders to know someone was fighting for me. I learned a lesson on money management but if I ever need help again, I would not hesitate to call Freedom Debt.

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    Verified purchase
    Customer Service

    Reviewed Aug. 28, 2017

    All went well on the first three credit cards. Actually paid those off ahead of schedule. The issue I had was in the end on the last credit card. FDR was not able to settle due to the bank insisting I had to settle on my own. Which I did. When all was settled I had made 2 attempts to find out why money was still being deducted from my account. I was assured if there were monies taken out that shouldn't have been, beyond the debts that were covered I would be reimbursed. On the second call FDR told me they would stop taking money and whatever was owed to me would have been put back into my account or I would receive a check. Neither happened. It appeared me I had over paid by a minimum of 2 payments. But never received anything back. When I went back in to double check my math FDR had taken me off the system and I could not log in any longer.

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    Verified purchase

    Reviewed Aug. 28, 2017

    The only problem I had was when I needed the 1099 form I received no help in getting it. I settled my debts. But all this did is get me in debt with the IRS. All because of missing forms that were never sent.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 28, 2017

    Freedom Debt helped me in so many ways. Always accommodating and quick responses to questions that I would have. By helping me settle my debts, I can now see light at the end of the tunnel. I would highly recommend others to consider using to get relief with their debts.

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    Verified purchase
    PriceStaff

    Reviewed Aug. 28, 2017

    Tony is awesome! He helped me and my financial situation. Great company! I feel very comfortable and less stressed. My monthly payment is low and affordable. I definitely recommend this company to others. I feel like they really care about me which makes me happy.

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    Verified purchase
    Customer Service

    Reviewed Aug. 28, 2017

    It was very easy to set up an account. Notifications were easy to reply to for paying off each account. My credit cards were paid off in a timely manner. After they were all taken care of I received a check for money left over in the payment account.

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    Verified purchase

    Reviewed Aug. 28, 2017

    First of all I like to say THANK YOU VERY MUCH. I was struggling with my payments. I've then made the call to Freedom Debt Relief. Join the program. I am now in my third year in the program. A very helpful in controlling my debt. I'm in the early sixties of my life. Hopefully by 63 or 64 I will be Debt FREE. THANK to Freedom Debt Relief.

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    Verified purchase

    Reviewed Aug. 28, 2017

    Very happy with the service they provided. It was easy to use and easy to understand the process. Pleased with the payoff and the speed in which it happened. And they settled for much less and it has made me very excited to be able to get a new start on things. I would recommend this for anyone who is struggling to make it. I never thought I could be out of debt so quickly. Thank you.

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    Transparency

    Reviewed Aug. 28, 2017

    Make sure you read the fine print in its entirety before signing up with them. You go to them scared, believing they'll take care of you but my experience was not like that. I almost ended up in court with my Amex account. I was not kept up to date, poor responses. I had to continually check on my accts to make sure they were being taken care of. Wouldn't use again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed Aug. 28, 2017

    I am satisfied with the representative I spoke with. All explanations were made clear to me. I am glad I came across your company and will be looking forward to the expected excellent service. I will definitely like to recommend Freedom Relief services to family and friends.

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    Verified purchase
    Price

    Reviewed Aug. 28, 2017

    I was satisfied with overcoming a debt settlement but it wasn't what I really expected. The payment I ended up paying was very much what I was paying for hand. I don't know if I would do it again. It was a long process. Getting in debt is easy but getting out is not. The interest rates on most cards are just too high.

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    Verified purchase

    Reviewed Aug. 27, 2017

    Everything at this time is moving fine. One company has been settled. But sometimes I still receive statements from them. I am hoping this is just a passing in the mail problem. Please keep up the good work as you have been. Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed Aug. 27, 2017

    I am unhappy especially with two of my accounts. Freedom transferred one of my debt from lower APR to a higher one which I ended up paying more. On the other hand during the negotiations period I was offered a better offer from creditors which Freedom didn't accept. All in all my credit is ruined and I have still a significant debt to pay. Not worth to enroll in such kind of program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 27, 2017

    They handled everything as best they could... Things went smooth. All account contacts went good. Freedom's personnel was great to work with. They was good as to keeping me posted on what was going on and where we stood. I appreciated this factor.

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    Verified purchase

    Reviewed Aug. 27, 2017

    This was a God send to us. It took a little longer to complete than we hoped because we had a couple of times we had to change what we paid but they worked with us. We were able to not file bankruptcy or lose anything that we worked hard for but yet make good on our word to pay people back. Thanks Freedom Financial. We are now back on the road.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 27, 2017

    Debt Resolution - I'm very please the resolved. Thank You so much for everything. Yes I would recommend to a friend, everybody else. You people were awesome to me. It was amazing experience. You were honest quick respond to all my concern. Because you people I got my credit back.

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    Verified purchase
    Process

    Reviewed Aug. 27, 2017

    Freedom Debt Relief, help me in a big way. I will be out of debt and free to live in 3 years. Thank you Freedom Debt Relief. Goodbye credit card debt. Hello freedom. Due to injury on job Freedom Debt Relief was right on time. I'm almost free. Thanks for this program. Check it out people's.

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    Verified purchase

    Reviewed Aug. 27, 2017

    I enrolled 8 accounts. FDR secured 6 very good settlements, 1 poor settlement and I withdrew one account. FDR collected almost $3,800 in fees for a settlement which the creditor rejected before the first payment was made. It took me 6 months to figure out the problem and then 5 months to convince FDR to give me my money back. This is illegal.

    They are very interested in settling the largest enrolled accounts and pay no attention to smaller accounts. That may be ok but they should tell customers that they shouldn't enroll small accounts and that they should try to pay them if at all possible. When I finished paying my last settlement, they sent me a close out report that did accurately reflect any of my settlements. For example, they reported that my payment for one settlement was $0.00. I actually paid the creditor over $4,000.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 27, 2017

    Freedom did exactly what they said they would. I tried a different company in the past and they were more than a disappointment. I am very happy with what we accomplished. It feels good to be debt free! I would recommend it to my closest friends. In fact, I have.

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    Verified purchase
    Staff

    Reviewed Aug. 27, 2017

    My wife and I would like to thank all the associates who helped us. Your time and experience is greatly appreciated. I could not have done it myself. The convenience and timing of the programs well worth it. All I can say is "Don't hold off - do it today".

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    Verified purchase
    Staff

    Reviewed Aug. 27, 2017

    I have nothing but praise for FDR. They did an excellent job for me in settling all of my debts and I was completely satisfied with the experience. I would highly recommend FDR to anyone needing to settle debts in an acceptable and satisfactory manner.

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    Verified purchase
    Customer Service

    Reviewed Aug. 27, 2017

    Just "Excellent" in every aspect of doing what they promise, their customer service, their help and just always "being there" to listen. I would gladly offer my input to anyone considering Freedom Debt Relief and tell them with no hesitation that FDR has been the answer to my prayers and given me peace of mind - many thanks to them.

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    Verified purchase
    Staff

    Reviewed Aug. 27, 2017

    When I first started with FDR I was extremely nervous and couldn't tell exactly what I was getting into. I feel like we all had that, is this a scam question in our heads. When all was said and done FDR was not a scam and actually completely changed my life for the better. I had 7 open line of credits with debts ranging from 1000$ to 10,000$ and FDR was able to cut all of them in half and taking me from 30 yrs of paying creditors to just barely 5 yrs! Everyone a part of FDR was great, understanding, professional, and moved extremely fast. FDR has became the best thing that could ever had happened to me. Not only do they help resolve debts but they also educate and teach you how to remain out of debt along the way. Thank you FDR for everything you guys have done for me! I will definitely always recommend you guys!

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    Verified purchase
    Process

    Reviewed Aug. 27, 2017

    Overall this has been a very difficult experience. While I assume full responsibility for my debt, this has been a lengthy and cumbersome process. I'm pleased that I've come this far and my debts have been resolved. Now I am faced with a huge payment for what I think is an impossible time frame. I've reached retirement age and have health issues which may prevent me from working to age 62 as planned. With these and more personal limitations I fear I may need to either modify my loan and/or default. I think that paying the principal is what I expected in the end and that's not what happened. Thank you for the opportunity to express my thoughts and for your help in resolving my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 27, 2017

    Mike ** made the whole very simple. I was very apprehensive to try and consolidate my credit cards. He explained the process to me and answered all my questions. So far so good! I would recommend Freedom Debt. Trust the whole process will now go smoothly!

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    Verified purchase
    StaffProcess

    Reviewed Aug. 27, 2017

    Greg was such a breath of fresh air! I haven't been able to sleep in years because of carrying such high debt. I feel so much better already! The process was easy and very well supported by a great team of professionals. They treated me with understanding and said they would be with me every step of the way to resolve my debt. I feel relieved that I now have a plan in place that will work to get me out of this huge burden of debt.

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    Verified purchase
    Customer Service

    Reviewed Aug. 27, 2017

    My account got block. I unable to access the same. I am working at the time they are allow to receive calls. I was trying to recover my password, but is only through phone call. I need to recover my password through email solicitation, but is not an option. I unknow the status of my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 27, 2017

    I was living paycheck to paycheck with credit card bills totaling over $20,000. I Called Freedom and after explaining my situation, got almost 50% of credit cards forgiven. Having a payment plan that was way lower than I would have been paying on monthly debts has been a truly blessing. After two years, I'm debt free thanks to Freedom Financial.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 27, 2017

    Getting into debt can be an emotional nightmare. Endless phone calls from unfeeling creditors. Sleepless nights wondering what to do next. etc. FDR took me on and settled my life. Very professional and thoughtful staff. Laid out a plan for me and followed up when they said they would. In only a few months I was on a road out of hell. A year later and I had a credit score I wasn't embarrassed about.

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    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 27, 2017

    For me it's a big help. No more stress. I'm not worrying anymore because of this program. I surprise I got email about the Settlement. One of my account. I appreciate I found this program. I can save more of my money. It's amazing.

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    Verified purchase
    Staff

    Reviewed Aug. 26, 2017

    With the help of Freedom Relief I am finally free from credit card debt and even though I have many offers for new cards I have managed to live life without credit cards. It was a great experience and their staff is excellent.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 26, 2017

    The payments was very fair that I paid each month. The adjustments also was very fair. I enjoyed and was very proud, surprised when I received birthday greetings from everyone. The people were very helpful and understood my problem. The statement were very clear and easy to understand.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 26, 2017

    I would recommend Freedom Debt to everyone. Because of the way my accounts were handled, I had peace of mind and could finally sleep at night. Everyone I talked to on the phone was so pleasant and helpful. I can't say enough good things about your company. Thank you so much for helping me get debt free and making it so easy. God bless all of you!!!

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    Verified purchase
    StaffProcess

    Reviewed Aug. 26, 2017

    They do a great job walking you through the process! They helped me to understand that I was not alone and how they could help and also how I could help myself. I am a lot better with my bills cards and credit.

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    Verified purchase
    Staff

    Reviewed Aug. 26, 2017

    My husband and I found ourselves in financial difficulties and turned to Freedom Debt for help. We were always treated with respect and found the staff professional and courteous. We were able to resolve all of our debt without filing bankruptcy. We highly recommend the services of Freedom Debt. While we hope to never need them again, it is a huge relief knowing they are available.

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    Verified purchase

    Reviewed Aug. 26, 2017

    I appreciate the assistance in trying to pay down my debts, but this experience is not what I expected. First, I never expected to be sued by any of the credit card companies. I never expected to pay for the legal services or not be represented. I never thought I would be threatened with wage garnishment. I was also offered a loan to pay down all the debts and that was the last thing I expected to be offered. I was offered settlements from some companies, but FDR chose to hold off for a better settlement. I don't hear from FDR as often as I feel is "comfortable". I have to go online for information and there's not much change.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed Aug. 26, 2017

    FDR did everything they promised in helping me pay off my credit cards. Through this program I am now credit card debt free. I could not of done this on my own. Once complete with the program I was amazed how fast my credit score is rebounding. Plus, I actually paid my debt instead of walking away from my obligations. Very satisfied with the results.

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    Verified purchase
    Staff

    Reviewed Aug. 26, 2017

    Joshua was excellent. He made this experience very comfortable. I appreciate the patience and understanding he gave. There is a lot of information which can be a bit confusing, however, Joshua's calmness, long suffering put me at ease. Thank you again.

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    Verified purchase
    Staff

    Reviewed Aug. 26, 2017

    Freedom Debt Relief was great from start to finish. We had trouble with one account but we got through it. Thanks to the patience of the team we were working with. I talk to people about Freedom Debt Relief all the time and recommend them.

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    StaffProcess

    Reviewed Aug. 26, 2017

    Helped me come to grips with over $54,000 worth of debt that included years of living beyond income ratio and debt. The process is extremely professional and gives you the sense of worth as a person and that it was not getting out of paying what you owe others but actually allows you to be an honest person and feel good that you are owning up to your responsibility as a consumer in a capitalist environment. Thank you.

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    Verified purchase

    Reviewed Aug. 26, 2017

    Freedom Debt Relief provided a way for me to step up and become more responsible for my debt and see the future in a whole new way. I now have a PLAN to get out of debt and a structure by which I can live my life within my means. Thank you Freedom Debt Relief!

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    Verified purchase

    Reviewed Aug. 26, 2017

    FDR really took great care of me and my issues!!! With their help I was able to resolve my debt issues and VERY quickly I might add. I am now feeling so much less stress and am now able to live my life on a cash only basis without credit cards. Thank You so much Freedom Debt!!! You were a Lifesaver!!! My Husband & I recommend you to others all the time.

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    Customer ServiceStaffProcess

    Reviewed Aug. 26, 2017

    I never could have dreamed I'd ever get from under that tremendous debt burden. The process was unbelievably easy. Great customer service reps, very personable. They stayed in constant contact with me during the whole process. They contacted my lenders. Negotiated some awesome deals. They have brought my debt down which help me re-establish my credit. I would highly recommend Freedom and service to everyone. Their name says it all!

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    Customer Service

    Reviewed Aug. 26, 2017

    Due to stupidity on my part, I fell into debt and it seemed that the more I tried to get out of it, it just become worse. Luckily I tried Freedom Financial to help and though it took longer than I expected, it was a success. There were a few hiccups along the way, and they helped me through it. A phone call here or a message through the website, it was answered and resolved promptly.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 26, 2017

    Good experience. Now free of major debt and credit rating close to being restored. Got a lot of support from the Representative of Freedom Financial. Without this program I would have not been able to retire at 70. Therefore, I do recommend Freedom Financial because of their professional approach to debt relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 26, 2017

    Freedom Debt Relief was a very professional and great service. They took over contacting every debtor and had everything resolved in just a few short months. I would recommend them to anyone needing to resolve their debt. They would always be there to answer any question about any problem I would face and would jump in to resolve it as soon as possible. A+ service. Highly recommend them.

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    Customer ServiceStaff

    Reviewed Aug. 26, 2017

    Very happy to have used Freedom to become debt free. Would do it again and would certainly recommend such great service. Very professional and courteous. Whenever I called I spoke to very friendly and helpful customer service. There was always a follow up call to let me know all was going as planned.

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    Verified purchase

    Reviewed Aug. 26, 2017

    Freedom did exactly as they advertise. They settled with the credit card companies, and got all my debts combined to one low monthly payment that I could afford to pay. I kept up with my payments, and was debt free in 2 1/2 years. Thanks Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 26, 2017

    This is a great place to help solve debt problems. The staff is always helpful and friendly!!! They are great with answering all your questions and they always return your telephone call. I would Recommend them to my family and friends.

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    Customer ServiceStaff

    Reviewed Aug. 26, 2017

    I am happy that everything was taken care of. Some of the times I called and the agent that spoke with said they will take care of the issue, when I would call back again the issue was not taken care of but they would do it. It took me a long time to resolve the issue and several calls. In the end it was dealt with and resolved. Thank you.

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    Customer Service

    Reviewed Aug. 26, 2017

    I was not told that you would let my accounts go diligent for 6 months before you would start to negotiate. I called and talked to several people regarding this and I was not late with my payments and I was afraid how this would affect my credit. They told me if I wanted to purchase something they would write a letter. Guess what my credit sucks and we were denied all credit applications for a vehicle!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 26, 2017

    When the economy went south, making ends meet had gotten real tough. I was relying on credit cards for at least two years just to get by - mainly for gas and groceries which made things even worse. After the housing market collapse with my home losing 50% of its value the banks wouldn't loan any money to consolidate. Freedom Financial was/is a lifesaver. Hassle free, extremely fast results and very helpful. I would recommend their services to anyone.

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    Customer Service

    Reviewed Aug. 26, 2017

    I would never use this service again. They lied to me about my pay off by over a thousand dollars. Customer service is terrible and so is management. No one returns phone calls because they know they are wrong. Had to pay in a ton of money for taxes at the end of the year because they count it as income! Be careful. They are not honest. You can find better services elsewhere!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 26, 2017

    I came upon hardships recently in my life and tried by myself to pay debts off but then I was laid off which was the icing to this crazy cake. I put my info into Freedom Debt Relief’s website and I was contacted immediately. The gentleman explained exactly what would be done to handle my debt situation and what I would need to do on my end. He walked me through the online document sign and I was on my way to debt relief. It's barely been four months and I already had my first settlement just a few weeks ago. Their site is easy to follow and I get to see where each of my debts are at in the process of being settled. Whenever I call with questions the people on the phone are always helpful. I'm so stubborn and it took a lot for me to finally reach out for help but I couldn't have asked for better help. I definitely give them 5 stars and a 110% at all the hard work they do. And if any of their employees read this I just want to say Thank You.

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    Verified purchase

    Reviewed Aug. 26, 2017

    After looking into several other options to resolve my debt, I came across Freedom Debt Relief on another website and clicked for my free consultation. I got hooked up with Kim and within minutes she answered all my questions and told me what I needed to know. The whole thing took about an hour. I would recommend to anyone.

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    ProcessTransparency

    Reviewed Aug. 26, 2017

    Very pleased on how Mike was willing to help me in my debt relief help. Explained everything in detail and making sure you understood the process of using Freedom debt Relief. Looking forward to becoming debit free. And helped save money on my payments every month.

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    Verified purchase
    Process

    Reviewed Aug. 26, 2017

    We could not have been happier with how wonderful Freedom Financial was to rid us of our debt situation! They were in constant contact with us the entire way through the process and we are debt free today because of their help! Thank you Freedom Financial!

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    Staff

    Reviewed Aug. 26, 2017

    They worked with us, and relieved us of all the frustration we were experiencing with our creditors. Finally, they were able to work with us to be able to make a plan to pay our debts off. They listened to us and our worries. Planned with us so that we could find peace again. Thankful, grateful and happy.

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    Reviewed Aug. 25, 2017

    I was enrolled in Freedom Debt Relief and told my debts would be paid off about 3 yrs. After about 8 mos or so I was offered another option where I was offered a loan option. Now I'm looking at 44 mos. til loan is paid off. Where did that 1st yrs Money go. Distraught but debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 25, 2017

    Scott was a great help, I feel set up for success. Easy set up, quick and painless. I'm hoping that I can be debt free in 48 months. So far I would recommend to a friend! I love the option if having split payments and the fact they dropped my monthly payments by a little more than half.

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    Process

    Reviewed Aug. 25, 2017

    Freedom Financial helped us to settle credit card debts of over $30,000.00 in less than 48 months, exactly as they said they would using payments we could afford. We are now completely debt free and will be able to stay that way. I wasn't 100% convinced the process would work the way FF described it, but it did! We'd recommend them to anybody in debt looking to climb out.

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    Staff

    Reviewed Aug. 25, 2017

    I have learned so much about spending money I don't have. Thank you. I have told my daughter about your program. All people I have ever dealt with from your company have been very helpful. Very supportive. I will plan and not be using credit cards. If I don't have the money I will not buy it. Too old to spend my life paying off credit cards.

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    Staff

    Reviewed Aug. 25, 2017

    I would like to express my heartfelt thanks to all the staff at Freedom Debt Relief for their swift and knowledgeable assistance in resolving my insurmountable debt load. I could never have achieved such remarkable results on my own. I am breathing easier now and the hopelessness is gone.

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    Customer Service

    Reviewed Aug. 25, 2017

    Initially I was told you endeavor to reduce charge balances by 50%. That never happened. Additionally, you did not reduce one account and wanted to charged me 20%. I had to call every 2 weeks to see if any action taken on last 2 accounts. They were dormant for approx 8 months. I was also told the negotiated amount difference was tax deductible which it wasn't. I never received news of action taken and the online account summary was inaccurate. I also received different information from everyone I talked to... Blatantly incorrect. In summary, it was a ripoff. I could've done better myself.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Aug. 25, 2017

    Freedom Financial were very professional, upfront about the program. It saved me a lot of stress and worry. In addition, they worked great in getting the credit companies to reduce by at least 40% and then some. I always felt in good hands with their debt relief services. AND, I am now debt free.

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    Process

    Reviewed Aug. 25, 2017

    Great experience! Thanks for the easy and smooth help with getting me started. I appreciate the help and the time that you put in. The process was simple and I didn't have any problem with the start to this program. I will definitely tell anyone I know about this company. Thank you very much!

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    Customer ServiceStaff

    Reviewed Aug. 25, 2017

    I had very good experiences with Freedom Debt Relief. My questions were always answered. Email communication was very good. The debt cancellation process was lengthy but satisfactory. I would definitely recommend Freedom Debt Relief to others. Customer Service and tools and resources were helpful as well.

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    Customer ServiceStaff

    Reviewed Aug. 25, 2017

    I am now beginning a new and better chapter of my life after completion of my credit card debts with the assistance of Freedom Debt Relief. Thank you Betsy ** for your patience and understanding and the other helpful customer service representatives when I needed the assistance for specific support to understand how negotiation was proceeding in my favor.

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    Staff

    Reviewed Aug. 25, 2017

    All I can say is I did not want to go into bankruptcy nor did I want to pay tens of thousands of dollars over the next 20 to 30 years. I saved a lot of money and I owe a huge thank you to FDR. Great help!

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    StaffProcessTransparency

    Reviewed Aug. 25, 2017

    Lauraine was very accurate and knowledgeable with information. She walked me through the process. She gave me the info and if I had questions she answered them promptly. She made me feel comfortable with the decision I had to make and never made me unsure of my decisions. Thanks.

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    Customer Service

    Reviewed Aug. 25, 2017

    Highly satisfied! Customer service was excellent, program was doable, became debt free in less time than stated in our program. The online tools were so helpful or easy. We will definitely recommend Freedom Debt Relief to anyone and everyone who needs help. Thank you!!!

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 25, 2017

    I felt totally helpless after my divorce. I lost my house & moved into an apartment & was overwhelmed with credit card debt. I called Freedom Debt Relief & they explained their program to me. They were always very supportive & available to answer any questions I had. I'm so glad I joined this program & here I am debt free! Thank you Freedom Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Aug. 25, 2017

    My husband and I found ourselves where no one wants to find themselves, in over our heads and deep into debt. The stress and anxiety was overwhelming. After research and prayer we called Freedom Financial. What a blessing! The customer service was actually sincere. There was no judgment, just help in our time of need. We agreed to a plan of action and while Freedom stated what they would do, we had to do our part as well, keeping up the payments, keeping accurate records. Freedom was always professional answering the million questions I had over the years. I am so proud to say we graduated the program and are beginning to restart our financial lives. I have no idea what would've happened to our family if it were not for Freedom. Their name says it all... Because they truly give you Freedom... I would absolutely recommend that anyone in that position to call and speak with a representative. There's so much to say in a small space!

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    Reviewed Aug. 25, 2017

    Jeff ** was amazing and easy to talk with and to understand. He has the patience of JOB! This was a very hard decision for me to make but I felt I had no other choice. Losing my job after 18 years due to it being sold has taken the air out of me. I stretched my savings as far as I could. Now I felt like I was swallowed.

    Thank you Jeff for your kindness.

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    Customer ServicePriceOnline & AppStaffTransparency

    Reviewed Aug. 25, 2017

    I have been with Freedom Financial since 2015. When I signed up, I failed to read the fine print on their website since I heard an advertisement over the radio and signed up. I did not realize that I would have to pay a fee of up to 75% to Freedom Financial. They were not very transparent with that information. I have asked them to provide me an account ledger over 10 times and they never do. Every time I call, and speak to a new agent, I hear a different story, or excuse or reason why they haven't sent the statement. And, every time I called to get information on my account status, they always gave me a different explanation.

    I enrolled with several accounts and a balance over $52K. But, when they charged me a 75% fee and forced me to pay the fee first, I disenrolled the other cards. I am counting the days until my last payment is made. I was upset to hear that they want to charge me $20 dollars to close my account once the last payment is made. Please, please, please, DO NOT USE THIS COMPANY. You are better off calling the credit card company yourself and saving yourself the headache and dent in your pockets.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceProcess

    Reviewed Aug. 25, 2017

    I can't say that enough for everyone at Freedom Debt Relief. While I just started this process it's been amazing. Having a large amount of debt can be embarrassing and not a fun experience. Each time I call I am treated so good and I don't feel like a failure!

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    Reviewed Aug. 25, 2017

    It is a good idea to have Freedom. This company are doing a great job. I would be happy to have other to get involved in this company. So for myself I have been very happy with the work that the company are doing for me.

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    Price

    Reviewed Aug. 25, 2017

    You started me on the way to being bankrupt, I am sorry I ever talked to your organization. You made me pay more than I could afford, I was better off keeping the credit card debt. I originally owed $65,000 when you were done with me it would have cost me over $90,000.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 25, 2017

    We're happy at the way things are being handled with your company. Our first conversation was with a man named Cody. He was very helpful with information about your company. And very helpful with making it easy to understand. Thank you and have a nice day.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 25, 2017

    I found myself buried in credit card debt while trying to afford college to get my Bachelor's degree. I quickly realized I was never going to get out of debt on my own making the minimum payments. After calling and pleading with the credit card companies, they were unwilling to help. That's when I found Freedom Debt Relief and they were immediately able to help me. I'd still be drowning in my debt if it wasn't for this program. I found them to be very helpful and they delivered as promised. The client portal made it easy to track my progress and anytime I called they were pleasant to deal with. If there was anything I would say negative about my experience that could be improved it would be that a little more contact on the negotiation progress would be nice.

    My first 2 accounts were negotiated and settle rather quickly, within the first year and a half or so, seeing as they were smaller accounts. The last account took several years, and once I had enough money in my designated account to begin negotiations, I would constantly wonder how the progress was going and when I'd receive a settlement offer. After the account was well above the amount need to begin negotiations I began to call customer to support to get a status and I could only be told they would send in a request or that it was in process or that because of the creditor of the account, they do a mass negotiation with many accounts to get a better settlement.

    I waited about a year after saving up enough money to begin negotiations and several calls to customer support for status updates before seeing a settlement. These things do take some time but a little more communication about the progress would feel helpful and not make you wonder if you've been over looked or forgotten about. Other than that my experience was great and I cannot thank you enough for the help. I now have my bachelor's degree and besides my looming student loans, I am debt free!

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    Customer ServiceStaff

    Reviewed Aug. 25, 2017

    I can only say that my experience with Freedom Debt Relief was extraordinary. I had no problems at all. My creditors were paid off and I was never bothered with any phone calls from. Can't thank you enough. I have recommended Freedom Debt to 3 other family members and they are thankful to be able get their debts taken care of also. So thank you from all of us.

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    Online & AppStaffProcess

    Reviewed Aug. 25, 2017

    I have received excellent service from the Agents. The application process was completely comprehensive with their assistance. It was amazing to me the promptness of the process. They relieved me of my biggest debtor in a very short period of time. Yes I would recommend them to a friend for debt relief.

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    Reviewed Aug. 25, 2017

    They settled the claim for $400 and they are extending this payment plan for 36 months that means that I have to pay $11 a month with additional fees for 36 months which is three years. I don't understand why they would postpone it for three years very and unsatisfied with this company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 25, 2017

    Derek was awesome in helping me. I can feel a little peace of mind knowing that I am going to be out of credit card debt!! I couldn't thank this company enough. I will be able to help my family more with no credit card debt!! I can't say enough how I feel!!

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    Staff

    Reviewed Aug. 25, 2017

    All representatives that I had the pleasure of speaking with were always courteous and strived to be helpful. My debts were cleared quickly and reasonably. I will always refer everyone who could use their services and commend them greatly for their assistance with my circumstances.

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    StaffProcess

    Reviewed Aug. 25, 2017

    I know that going through this process was going to put a dent in my credit for a while but it has been so worth it. It feels so much better to breathe financially again and everyone I've dealt with at Freedom has always been courteous and helpful. I'm almost done paying off my loan and couldn't be happier. Plus my credit rating is much better than when I started this whole process. Thanks so much!!

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    Process

    Reviewed Aug. 25, 2017

    They were able to get all of our debt reduced. It was a process, and it took longer than expected. I would definitely recommend them to anyone who needs the same service. There was always someone to talk to if needed.

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    Price

    Reviewed Aug. 25, 2017

    I may have been in debt to high interest loans and credit cards for the rest of my life if I had not enrolled two years ago! All my debts were settled quickly and for less than I owed. I've been living without even owning a credit card since and will be completely debt free in just over one year from now. It was probably the best financial decision I've made in my adult life. Thanks Freedom Debt Relief!!!

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    Process

    Reviewed Aug. 25, 2017

    My experience with the program has been a very positive one, I was able to pay off one of my creditors that I was trying to do myself without any success for years, and thanks to you guys I now have at least that small peace of mind that I am now on the right track. Another positive aspect of joining you guys is that now I can sleep at night! Thank you Freedom Debt Relief.

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    Reviewed Aug. 25, 2017

    I would highly recommend Freedom Debt Relief to handle debt problems. I didn't have to do much of anything. Freedom Debt Relief handled everything fantastically and eliminated all the stress for me. I sincerely want to thank you for all you accomplished for me.

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    Reviewed Aug. 25, 2017

    Freedom was just what I needed to get out of debt. They listened to me and helped me with a realistic plan to be debt free. Thanks to Freedom all the stress and worry are gone. I would recommend Freedom Debt Relief to anyone so they too can gain the help and knowledge to be debt free.

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    Reviewed Aug. 25, 2017

    Best service I've ever experienced, it was quick and easy and to the point. They made it easy for you to understand, answered all my questions. I am honestly very happy and confident with my decision making by selecting this service. I would recommend it to anyone.

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    StaffProcess

    Reviewed Aug. 25, 2017

    Freedom helped me resolve my debts at half what I owed. I had lost my husband and was drowning in debt and didn't know where to go or who to turn to. I did some research and found Freedom Debt to be a reputable company. They helped me through the process. Great company to work with! I would recommend them to anyone.

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    Reviewed Aug. 25, 2017

    This company really worked hard at restructuring my existing debts with creditors and getting me out of debt fast! They basically did what they said they were going to do and now I am proud to say that in less than 3 years I am debt free and my score have already climbed back into the high 600's!

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    StaffProcessTransparency

    Reviewed Aug. 25, 2017

    Hassle Free and Stress Free! They walked me through the whole process. Once they began, I was able to relax and not worry about my bills and money all the time. I'm so happy I contacted them. I have recommended them to friends.

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    Staff

    Reviewed Aug. 25, 2017

    Really work fast, figured this would drag on for a long time. Already negotiated one loan down after 2 weeks. I am really impressed. Nice to have people that are really interested in helping me get out of debt and on my feet again with clean start. Would definitely recommend to other people.

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    Reviewed Aug. 25, 2017

    This was the first time I had a company consolidate my bills and I was really glad that I chose Freedom Debt Relief because they really helped me out a lot with paying off my debt and they made it really easy for me. Thank you for your business.

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    Staff

    Reviewed Aug. 25, 2017

    Freedom Debt Relief was such a pleasure to work with. They took all of the stress out of what had to be one of the most difficult times in my life. I really liked working with the people at Freedom Debt Relief. They always answered my questions and put me at ease.

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    Reviewed Aug. 25, 2017

    I must say it has been by far the best thing I have done in my life. We had over $250,000 in debt not including our mortgage. Most of the Debt came from credit cards like Visa, MasterCard, Discovery card and store cards. We made all our payments on time and credit was good, really good but we were getting nowhere and building debt. So we took the plunge and we enrolled in Freedom Debt Relief.

    I don't remember how much they say this but it was a lot. It took a lot of willpower, honesty and commitment but we did and we have been debt free for some time now. We don't have credit cards. We pay cash or use the debit card. My credit score has gone back to over 740 and so has my wife's. There were some difficult times and some hard choices and I think we made the right ones. Tax time what's always interesting. I could go back and look at some paperwork but bottom line is Freedom Financial even with the tough time was one of the best choices I ever made. The freedom I have now is remarkable. I can enjoy life. I can spend money on my kids. I can put them through college. Life is very good. Thank you so much Freedom Financial for making it all possible.

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    Process

    Reviewed Aug. 25, 2017

    The program worked. They were able to settle all of my accounts. However, you may need to add to your amount to pay off your bills. They offered a loan to pay off all of my bills. However, this extended my payments for 17+ months additional. So, I'm not sure if I got a good deal or not, except those credit cards are paid! Now to pay off this loan!!!

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    Staff

    Reviewed Aug. 25, 2017

    The representatives have been very helpful in handling my account. When I have a question they are always easy to contact and handle my request with the greatest of care. I liked the service they offer so much I even referred a family member in need of assistance.

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    Reviewed Aug. 25, 2017

    We are so very pleased with the assistance we received from Freedom Financial. They got us excellent deals with our creditors, gave us a wonderful payment plan and then recommended us to have everything converted to a loan. We recommend Freedom Financial to everyone.

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    Reviewed Aug. 25, 2017

    I felt very strongly about paying for the debt that I had incurred; I did not want to file bankruptcy. When I found out about Freedom Financial it relieved so much stress from my life and I felt better about myself and being able to pay all my creditors off.

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    StaffProcess

    Reviewed Aug. 25, 2017

    The team at Freedom was all very helpful as they worked with me to better understand their program. There was always someone available to address any issue I had as I work through their program. The program is great for rebuilding credit and paying down debts. It works! My credit score suffered initially but the reward at the end of watching my score climb again was rewarding.

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    Transparency

    Reviewed Aug. 25, 2017

    I am very happy with the results, I only wish I had contacted you sooner, I could have avoided the pressure of trying to find a way to pay just the minimum amount required on my various charge cards. I was kept up to date with any of the transactions that were made.

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    Reviewed Aug. 25, 2017

    Freedom Debt Relief helped me manage and reduce my overall debt when there was no other way to do so. It is best to never get in that kind of debt in the first place but it is good to know Freedom Debt Relief is available to help when needed.

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    Reviewed Aug. 25, 2017

    After we started to fix things for me and got them squared away if you could have helped me to figure how to let people know my things are square then how to contact people to get my credit score up would be a big helper to get that ball rolling to my financial freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Randall,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

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    Staff

    Reviewed Aug. 25, 2017

    I had a great experience with all the people at Freedom, no matter in what stage of the progress, always someone could help me out with any question - any time. Freedom saved me over 10K in no time. Afterward I got even more help by financing my payments for my settlements. I highly recommend Freedom as your solution if you need help with your debt.

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    Customer Service

    Reviewed Aug. 25, 2017

    Good customer service but confusing answers to questions about pay off dates and times. Did not know I would have to pay taxes at the end of the year for this consolidation. Overall experience was good and would recommend to others for financial assistance.

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    Customer ServiceStaff

    Reviewed Aug. 25, 2017

    Very helpful and answered all of questions. The customer service was excellent. They kept me informed every step of the way. I would highly recommend them. The staff relieved the pressure off of my shoulders and it was a great relief. I can't express the gratitude that I have for all the staff.

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    Staff

    Reviewed Aug. 25, 2017

    Freedom Debt Relief is so helpful!!! They helped me clear my credit card debt and raise my credit score!!! The loan officer was so friendly and helpful! This is honest company! I could not have made it without them! God bless you and your company!

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    My customer experience was great. I hope that I can get the relief I need. Dorothy was especially kind. She answered all my questions. I am looking forward to all settlements, I hope Capital One goes first since it is a revolving account.

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    Customer Service

    Reviewed Aug. 24, 2017

    I will highly recommend Freedom Debt Relief to my friends and family and maybe even a stranger!! It feels good to know this will get me out of debt in 42 short months. I have been thinking about being debt free, but didn't know where to start. John called me at the absolute right time!! I know this is the work of our all-knowing God.

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    Customer ServicePriceStaff

    Reviewed Aug. 24, 2017

    They were amazing. From day one to the end of paying my loan off. When my loan payment went in late and interest charges were charge due to that they reversed my charges. Very helpful. Customer service is so awesome. Thank you!

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    Reviewed Aug. 24, 2017

    We thought long and hard before joining Freedom Debt Relief. We are so thankful that we made the decision to join. Thank you Freedom Debt Relief for working with us. Your service has been wonderful and we will refer others to your service. You have been a blessing.

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    Reviewed Aug. 24, 2017

    When it was a rough time in our lives and debt was overwhelming, Freedom Debt Relief allowed us to get back on our feet and were so helpful in dealing with our lenders and credit card accounts. We couldn't have done it without their help.

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    Customer Service

    Reviewed Aug. 24, 2017

    If you want to get out of debt, Freedom Debt Relief is your answer. From start to finish, they have your back all the way. What a relief! They even look out for any situations that may arise from this experience. They set up a payment schedule which is easy to follow and track.

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    Staff

    Reviewed Aug. 24, 2017

    They were very informative and ready to help. I was kept informed of each account as it was processed and how it was being handled. I would recommend them to anyone who wants to get a handle on their credit card debt and get it resolved in a timely manner.

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    Reviewed Aug. 24, 2017

    I recently was able to purchase a new car with zero percent financing due to my credit rating being reinstated. I also have more flexibility with my cash flow. I now have only one bill to pay monthly instead of numerous bills but to pay.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    I have to say this Freedom Debt Relief was the best choice for me to get out of debt. Every time I called with questions the representatives always were friendly & they would find out the answers to any questions I had or would get me in contact with who would have the answers.

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    PriceStaff

    Reviewed Aug. 24, 2017

    I was a little hesitant at first to do this but I was drowning in debt with no relief in sight, I tried transferring to 0% interest cards but that didn't help since the payments to pay it off during the period were too high. Then when the period ended the interest rate skyrocketed. I called Freedom Debt Relief and the professionalism and courtesy of the staff (I spoke with many) was exceptional. At no time was I insulted for getting myself into such a situation. They contacted my creditors and agreed on very good settlements. I was not harassed or threatened although I received two lawsuits from two different creditors but their team handled it all with a settlement out of court. I would recommend them to friends and relatives that find themselves in the same situation. First I'd advise them not to get into such a predicament. Thank You!

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    StaffProcess

    Reviewed Aug. 24, 2017

    Angelia really helped and guided me through the whole process and answered all my questions. Thank you very much and I would definitely recommend Freedom Debt Relief to friends and family and I will recommend Angelia to all people that I hear about that needs debt relief.

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    Process

    Reviewed Aug. 24, 2017

    I entered the debt relief program in 2013 and have now completed the program 2017, with over 11,500 of debt relief. In the beginning it was hard, follow the program! I even had to restructure mid-way, but Freedom Debt Relief worked with me on what I could afford. Thank You!!!

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    Reviewed Aug. 24, 2017

    They were slow to start, but wow, good job on closing it out. Be prepared. That credit score will take a steep plunge, initially, but will start to come back up in a fraction of the time of bankruptcy! If you are going through a divorce, or other strenuous life event, this is the way to go.

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    Process

    Reviewed Aug. 24, 2017

    I cannot say enough good things about Freedom Debt Relief. It came at a time when we needed it the most. They solved all of our bills in a very timely manner and were always available if I had a question or problem. This program has taken the weight of the world off my shoulders. Thank you!

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    Customer Service

    Reviewed Aug. 24, 2017

    Customer service was always available to help. Fees are very high. Could have gotten better offers if I called myself but since I did not have the money to pay immediately, I had to use a service. Customer service gave vague excuses why they couldn't provide the same settlement. Dashboard was not much of a help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed Aug. 24, 2017

    My representative was very courteous and friendly. He explained to me, that the program will help my financial situation. I feel a great burden has been lifted from me right now. I am the sole provider for a family of five, and I can see the great benefits of this program. Thank You!

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    Tierrell was a pleasure to work with today. He's very knowledgeable and helpful. I wish all customer support people were as good as he is. He has also given me ideas on how to fix my monthly bills. He even called me to check in while waiting for my approval. Thanks.

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    Staff

    Reviewed Aug. 24, 2017

    I've only been enrolled with Freedom Debt Relief for a few months and they have already made a settlement with one of my creditors. One more payment and the debt will be paid in full and good riddance to that account. Everyone I have dealt with has been very nice and professional and answered any questions I had. Keep up the good work FDR and you'll get a 5 star rating from me.

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    Reviewed Aug. 24, 2017

    I would recommend this company to anyone, friendly, precise, accurate, courtesy and explained the program in great detail. Very happy with my outcome. Easy website to navigate as well. I can't say enough on how easy the program was to follow and understand. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 24, 2017

    I was extremely nervous about this process and spoke to quite a few debt resolution companies over the past 6 months. My experience with this company was the best and I'm very happy so far. The account specialist was patient, clear, and incredibly knowledgeable about all aspects of the different debt programs. He went above and beyond to make sure I knew what was going on and comfortable which set my mind at ease. Also the information given through the emails and agreements went above my expectations.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    Every time I have called customer service, they are always great with answering any questions that I have. They are also great at resolving any problems that I may have. Recently my husband and I received a summons and FDR handled it very well. Thank you FDR for your wonderful services!

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    Staff

    Reviewed Aug. 24, 2017

    Very helpful, understanding, honest. You work with them and they will reduce your debt and take care of paying them off. Wish had attorney program when we started as 2 that went to court we had to deal with. Otherwise they truly save our sanity, we avoided bankruptcy and we finished 6 months early. Can't thank you enough.

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    Staff

    Reviewed Aug. 24, 2017

    I am very pleased with Freedom Debt Relief. I was at my wit's end, stressed out, the end of my rope. Each and everyone who worked so hard for me were wonderful and they negotiated with my creditors and made it so I do not have to worry. I appreciate all of them tremendously.

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    StaffTransparency

    Reviewed Aug. 24, 2017

    I have been with Freedom Debt Relief for 5 months now and have settled 1 credit card debt already and a second one is almost ready to close. They were very professional and explained everything up front and have lived up to that promise. As long as you stay in the program and follow the guidelines it will work for you too. I am very pleased for what Freedom has done for me so far and look forward to working with them until the end.

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    Reviewed Aug. 24, 2017

    My experience with Freedom Debt Relief was great. The only thing that I wish I would have known prior to or even during the process was that I may receive a 1099-C. Each 1099-C I received was sent in late March, after I had submitted my taxes.

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    PriceProcess

    Reviewed Aug. 24, 2017

    They made the whole process simple for me. My days were a lot less stressful knowing they were on my side. It is a good company to have on your side with your best interest. I would recommend this company to any of my friends.

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    Customer ServiceStaffProcess

    Reviewed Aug. 24, 2017

    I was being helped by Jason **. He did an amazing job to help me understand the program and was understanding of my situation. I am impressed with how fast Jason got all the information I needed to my email. He was very patient with me as far as me needing bank information. I would definitely recommend this program to many people.

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    Staff

    Reviewed Aug. 24, 2017

    It was a long process, I did not care for the way my money was spent for payments (priority shipping charges), it could have been deposited instead (free). I kept my own ledger and compared with their monthly statements, found errors and contacted them regularly. Did not care for the way payoffs were recorded and sent to the IRS, dates were not correct, crossing into the next year. The people were friendly and easy to talk to, just didn't seem to know a lot about what they were supposed to be doing. It wasn't till I was contacted about taking a loan to pay off the remainder of debt relief that I was finally able to breathe a sigh of relief. It has taken me a few years to build my credit back. I was glad for the experience and to know I had somewhere to turn, so that was the good thing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 24, 2017

    Great so far! My enrolling process was effortless thanks to Angeleah **. She didn't rush, or push me into anything. Time was taken to make sure I understood everything, and that all of my questions were answered. Happy customer here. Thanks!

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    Staff

    Reviewed Aug. 24, 2017

    I had an account that went to the ACT team and was handled extremely poorly. Because of this, I had all of my assets frozen for two weeks. Being a father and husband and not being able to pay other bills, buy food, etc... made me feel I failed my family. I ended up taking control of the account myself and had to pay it in full. What made it worse was that I spoke with someone during the beginning of this (I believe his name was Paul?) and he said that the account was being handled and there was a settlement that was made. This was incorrect and very disheartening that I put my trust in them to handle it correctly and they failed miserably. The other accounts that settled went by smoothly and am grateful that they did. Overall the outcome was great. You were able to negotiate thousands of dollars that I didn't have to pay and I am very thankful for that. But I am giving 3 stars (was considering 2) due to the issues that occurred.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 24, 2017

    Getting out of debt is not easy but you guys made this process seamless. Thank you. The reps that I spoke with were so clear on the process and they stayed in contact with me making sure that I was comfortable and had all documents that I needed. I'm grateful for your service.

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    Price

    Reviewed Aug. 24, 2017

    Basically got me out of trouble. But then consolidated to keep the creditors off my back. And now I have a 20000.00 loan at 23%. Still better than before though. So I am satisfied but will try to get another loan at a much lower interest rate. Maybe home equity when I have enough.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 24, 2017

    I was so happy to be welcomed into Freedom Debt Relief Family. That is exactly what it was; a family who cared and stuck with me the whole time till I reached my goal. The settlements were so fair and the agreements easy to understand. If you need help with your debt, go with FDR, Thanks a million to the FDR family.

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    StaffTransparency

    Reviewed Aug. 24, 2017

    The experience was extremely positive. Staff was helpful, kind, non-judgmental, and understanding. Everything communicated was upfront with no surprise costs, fees, or endings. I would recommend them to anyone who is currently experiencing a financial hardship and considering bankruptcy. The unexpected can happen to anyone, anywhere, and at any time. It's great that this was an option to assist with regaining financial health.

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    Staff

    Reviewed Aug. 24, 2017

    I recommend this wonderful company to every needs help. The Staff or employees was very helpful. Never have to talk people try collect money from you. They do for you. Also they send a Birthday Card and everyone that you talk to sign that card. That's what company does. Good luck and have a pleasant day.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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