Freedom Debt Relief Reviews

I have always worked in customer service and I will say the people you have on your staff are outstanding with knowing their jobs and knowing how to help with any questions I have had. My hat off to you.

I am happy with the program so far; but the only thing that I am VERY concerned about is the way that the money saved amt is calculated that goes to the IRS as income that I have to pay taxes on. If it's the amt of the creditor bill when I started the program, that's fine; but if it's the amt during the whole 3 yrs that they have piled on monthly interest rates... then I am NOT happy and I will fight this somehow with the IRS. Can you please let me know what the answer is to this question? Thank you.

I was asked to resolve account. I did. They agreed to my settlement. They did not make the payments. I called 5 times to speak to management. Was promised they would call back. Never heard a word. Failure to care about me.

I appreciate the employees that are trying to overcome the creditors I owe to settle agreements to a certain amount so I can continue paying what I owe to Freedom Relief till I get it all pay off and owe nothing. It will be a great relief and work on saving money for the future.

We are very pleased with all of our help in our time of need, thanks for helping us with our debt consolidation.

Friendly people answer all my question. I have no problem with anything.

Freedom Debt Relief has kept us in the know the whole time. Thank you!

FDR has already negotiated two settlements for me! I am very pleased with their excellent customer service.

I am happy that I found Freedom. My debt was making me so depressed. They were and are extremely helpful. Looking forward to an earlier pay off next year.

I had the worst experience with Freedom Debt Relief. My account has been paid in full since Nov and I asked them to close it. They keep taking money out of my checking account and keep telling me that closing the account takes time. They didn't even settle all of my debt. The debt collectors just wrote it off and I had to pay Freedom to do nothing. I call every week and they say that they will stop taking my money but they do it anyway. I would not recommend them to anyone and have filed complaints.

Didn't full understand about having to retain the lawyer program for a fee. The fee your company charges misunderstood when I read and when it was explain to me. The person who help gave me his number when I had question to ask but never called me or answered his phone.

Freedom debt relief promised to get rid of debt but after a year of taking $625 dollars a month $425 in non-refundable fees only settled one $1000 credit card for $700. $5000 in fees and still got sued by 3 creditors. Only one creditor said they had even spoken to FDR. Spoke to freedom and told them I received letters from 3 creditors to appear in court and they told me that they're not lawyers and could do nothing about lawsuits and offered me a loan for $45,000 dollars @ 22% to settle the debts. Told them to beat it and asked for refund of money. They told me I could only get money in escrow account about $2300 and said they would not refund fees because they settled one account and fees non-refundable. So bottom line is they lied and screwed me out of about $5000. Don't trust them, only cost $1000 to file bankruptcy and wiped out all debt about $60,000.

They settled my big creditor very quickly and this helped me get back on my feet. I would recommend them to anyone who is in financial stress and needs help.

I want to thank the Freedom Financial team, everyone from my account rep to the service call people for what a great job they do on keeping me informed and making sure all my questions are answered every time I call in.

My experience so far with Freedom Debt Relief has been very positive. Each of the specialists I have worked with have been completely professional and supportive in helping me resolve my debts and finding ways to settle these accounts efficiently.They have responded quickly to my calls, emails, and questions while making me feel like I'm the most important client they have. The script that was shared with me as a guide to speak with the collectors truly empowered me during this process. I no longer feel that overwhelming dread that has historically been attached to dealing with my finances. Thank you for easing my stress from these debts!

The staff is always courtesy, willing to listen to your concerns. They treat you with respect and make you feel comfortable about your situation. I would recommend this service for anyone who is trying to get their finances on track.

I'm very satisfied with the service that I'm receiving.

So far, everyone has been very helpful, and everything is going as planned. I believe this was a very good decision on our part.

Very satisfied - 2 of 12 already settled - Yes, Credit SCORE has taken a tumble because the Bureaus don't truly understand the actions that are taken are producing favorable results for the future. Example: 1 settled account immediately reduced interest rate from 19% to 6% - Where were they before?

I have always received great assistance from your agents. They are knowledgeable and eager to help in any way they can. I truly appreciate their help.

Major trouble adding two outstanding debts to my account. Hitting a brick wall and no one contacts me as I was assured they would. Still no resolution. Very frustrated.

I am very pleased with the results I have received so far. Everyone has been working for me and keeping me informed of the progress.

We are 3 months into our debt relief and have settled 2 of 7 creditors. My thought was that by now we would have all creditors settled. I didn't realize that this would take this long. There have been a tremendous amount of phone calls from my creditors daily. Wasn't prepared for that. The first 2 creditors wanted to be paid on their settlements in a matter of months which is an issue because I have only paid in for a few months. I am hoping we can settle with our creditors shortly and get past this as soon as possible. Thank you.

Make lots of promises & don't negotiate for much more than their 21% fee. I need to review that 5 creditors state my 1099s were mailed to this agency & I have not received any of them. Freedom says they didn't receive them. Coincidence? Not!!!

This has been a breath of fresh air in the swamp of debt! Everyone at the company has been more than helpful and informative, also reassuring. They started paying off my accounts immediately, and all my harassing phone calls are gone away. I would recommend FDR to anyone who is drowning in debt.

We have resolved one account and working on others. Hope to finalize others soon.

The people I deal with are very pleasant and always have the answer to my needs.

Wow ! can't believe it, been in the program two short months, and they have already settled two of my credit card accounts. My only regret is that I did not call them sooner.

I was more afraid than skeptical. Speaking with the representatives put me at ease. I was well informed of the process and precisely how long the process would take. Two of my accounts have been settled to my satisfaction. One more to go.

I was pleased with your service. If I was much younger where I had a chance to get the full benefit of you program it would be fantastic. Due to my age and limited income, it became necessary to drop out of your program and go another route. Thank you for all your help.

I would recommend this experience. The only problem I am having is the phone calls that never stop and now they are calling my work place. I have asked them to not call me at work or at my home and that is all I say. I have been advised to not talk to any creditors because I could say something that might be harmful to this experience I am trying to get out of. Whoever ** is not they are calling my job. I do not know how they are getting my work number. They did not even know I had a job. Please make them stop. Thank you.

Great service so far. Got one of my accounts settled already. Things seem to be progressing smoothly. Only have been in the programs a few month, but it’s been worth it so far.

Extremely happy with Freedom Debt Relief.

I am very satisfied with what Freedom has done for me so far. I have high regard for their Client Services when I call. All their people are experienced and have answers for whatever questions I may be asking them.

I have only been with FDR a short time and I've been very happy with the results they have been getting. I'm always treated with respect and dignity and easy access to my results though the website has been valuable and easy, being able to reach someone with any questions I have has also been wonderful.

My biggest complaint would be with the fact that I am paying a hefty fee for essentially ZERO work on Freedom Financials end. I do take full responsibility in not being overly thorough in the reading of the fees that I would end up paying but I felt I was misled and promised something that wasn't even remotely delivered. I have come to learn that my creditors are known to be hard to work with, yet I wasn't told this until I had accepted the loan. Individuals over the past three months have told me this multiple times, like it is common knowledge but NO ONE told me this during the first few months.

I am very pleased with the service I am receiving from FDR and would readily recommend this service to others. I feel the customer service is excellent and that this company really is in the business to provide help to customers like me. I am so thankful to have found your company.

Freedom Financial has been invaluable in helping me relieve my debt. The customer service representatives are always helpful and friendly. The work they do with the creditors is superb, and they have made great progress in accomplishing my goals. I highly recommend their services if you are in need of debt consolidation/relief.

Every time I call I get the answers I need, trying to get someone to reply via email does not work, I never get an email reply.

Comfortable and satisfied with this program! I feel helped and grateful to work with FFN. 100% recommend for those that qualify!!!

I am glad I found Freedom Debt Relief. They're working very hard to resolve my debt. And when I call them to inquire about anything they're very helpful. I recommend Freedom Debt to anybody. Thank you so much again from the bottom of my heart.

I'm so thankful to Debt Relief for being there for me when I was at my worst. I have a peace of mind since I join Freedom Debt Relief.

This company is truly amazing. They are there to help you every step of the way. They are very easy to work with.

I too have had a case filed against me for one of the CC debts I'm trying to resolve. Sometimes I feel like I'm spinning my wheels with this company. Can't get any consistent answers, and they don't seem to be reaching out to the company to get this matter solved! Very long and stressful process. I'm still not clear as to why a CC company would file a case if they are aware one is working with a credit relief program? Thinking I should have selected another route to go.

I was recently served a court summons for one of my debt accounts under negotiation of which I have 10 days to respond to. Called Freedom, faxed over the info and the rep in collections says to call back in a few days and emails me a vague link about how to answer a summons. Then tells me they can offer me an a la carte service for $850. Now I am left feeling stressed and no clue how to proceed on such a short time limit. Wishing I had gone to a regular attorney that specializes in debt relief.

I am happy so far with the creditors being resolved. Though it's a little slow my creditors have stopped contacting me so I highly recommend Freedom Financial.

I had a lot of debt with 3 credit card companies. My body broke down in my hips and I was unable to continue to work. Also, I had turned 75 years old and did not want to leave behind any unpaid debts when I passed on. I turned to Freedom Debt Relief to see if the debts could be cleared. Since turning over the problem to Freedom Debt Relief two of the three credit accounts have reached payment plans that are within reach of being paid off. My hat is off to the people at Freedom Debt Relief. They have relieved me of a heavy burden and I thank them and recommend them to anyone caught in a similar situation as I was in.

I have only 1 account settled and I am very please, I was hoping it would go a little faster. I think I am just wanting to get out of debt faster. I feel like I came to the right people. I did find out that you might be a little high on the monthly payments, it does put a cramp on my checking account but I signed, so I pay.

I am very happy with the service I have received from Freedom Debt Relief as I received an email from Freedom in January that they had settled with two of my creditors already. It is a great feeling to know I am on my way to being debt free!!!

I have been totally satisfied with my experience with this company. They have paid off a couple of our accounts. I am looking forward to the rest of them being paid. And the celebration to follow.

Everyone I have dealt with at FDR was very informative, helpful and friendly. They've helped my wife and I out of tight financial spot and everything is progressing very well with minimum worry. I would recommend FDR to anyone looking for a reasonable solution to financial struggles.

Early in my program but so far I am very happy with my results, great customer service!

So far so good, they got an account down from $8000.00 down to 1600.00. I see light at the end of the tunnel.

Couldn't be happier. Was very afraid at first but they're taking my accounts and slowly but surely are settling my accounts - with little to no harassment from my creditors. Recommend them highly.

Very thorough with information. Timely updates.

I have been a client since December. My experience is less than satisfied as I keep getting letters and calls from creditors on account and they're saying they have heard nothing from Freedom.

For the most part my experience has been on the plus side. Although I'm a bit dismayed about my original contact person. It appeared that once she got me signed on, that I was no longer of importance. I would email her and at times wouldn't hear from her for a few days or not all. It was disheartening as she was very helpful and friendly at the start of it all and then poof gone. Otherwise, anytime I've called customer service they've been helpful. The process has been slow in settlements as I would have thought that the smaller amounts owed would be dealt with first.

I have been so pleased with the service, communication, and results thus far with Freedom Debt Relief. I have recommended their services to several friends.

Pleasantly satisfied. Thank you!

I've been enrolled for six months. As far as I know, nothing is happening. Two companies are threatening lawsuits and I can't get any answers. I should have filed bankruptcy and been done with it.

If I knew that doing this would destroy my credit and cause credit card companies to send threats of an attorney, I would never ever ever ever have done this!!! I had good credit!! I may have had too many credit cards and I thought maybe it would be good to find a way to consolidate them into one bill and get rid of them but it killed me and my husband's credit. I would never ever recommend Freedom Debt Relief!!!

I tried to close my account with FFR in mid December, not because I was fully dissatisfied with FFR but as I decided it would better suit me to file bankruptcy. I told FFR to make the last payment to Discover and stop payments to everyone/anyone else and inquired exactly how much money they needed from me to make the last Discover payment and I made that one time payment. I also wanted to stop all my future auto drafts. I filled out the form for both of these and told them to pay Discover as soon as it cleared and to call me when this was done.

When I first got into this program they told me I would not have to worry about anything and my debt would be paid off within four years. Not even one year has gone by and I have American Express and discover suing me. When I called their advance collection department, all they could tell me was, "Well we can't can't give you legal advice, but can refer you to an attorney at a reasonable cost." After I'm done paying them, there is no money left to pay an attorney. Of my six credit cards they are paying off one. I pay them 805 dollars a month, less than 650 goes to the creditor and they pay themselves right away with the rest.

Thank you it is working but having hard time seeing account.

I am pleased that a few accounts have been resolved. Just wish the rest could be done asap cause I am receiving several phone calls a day about the other accounts and letters from collection agencies.

I am pleased as of this date with your help on getting us debt free. You folks do a good job and communicate very well with us. Please keep up the great work. Thank you all for everything you are doing for us.

Overall, I'm very satisfied with Freedom Debt Relief. I brought to them three credit cards that totaled over $26,000. In a short amount of time, they resolved two of the three accounts, which I'm ecstatic about. However, this last one is taking a lot longer. Every time I call and ask for a status update, they tell me they are still actively negotiating with the creditor to come to a settlement. I'm well past the "hot zone," which is 25% of the owed amount in my account. I'm actually at 50%. I hope they get this last account settled.

Do not keep me up to what is going on. Would like to know what's going on with accounts.

Very helpful; have been in program almost 10 month, and they have already negotiated one settlement. Keep up the good work, FDR! Highly recommend.

Every touch-point I encounter at Freedom, since starting the program 4 months ago, has been courteous, thorough, responsive and helpful. Within this short period, 2 debts have been resolved!

They helped me a lot to take worry out of my life. So I can start saving money in case something would, that help me have peace of mind.

I called regarding an email that was received but did not understand the explanation given.

When I have called customer service with any questions or needing assistance with my accounts, all of the representatives have always, and I mean always have been very courteous and friendly. I am very thankful there is a company that will help people get back on track with their lives and never feel bad about the debt they have. I would highly recommend your company to anyone that needs help with debt relief. Thank You to all your associates that work here, they are awesome!!!

Thanks so much, for giving me a second chance at my financial life. All of the agents were very kind, respectful, and helpful. I could never have made it, if it had not been for their willingness to work with me. Again, thank you very much for directing this process!

I am very satisfied with this company. They have helped me tremendously. I have encountered some hard times with the companies that I have consolidated but there is light at the end of the tunnel.

I have been pleased with my experience with Freedom. All of the staff have been very helpful and pleasant. I would like to get more updates by phone. I know this is a technical world but I feel more comfortable with calls. I like to speak with an actual person. Thanks.

Good Program, but give you the sense that they will work with your creditors once program is approved which in fact is not true. My creditors called me every month for almost 6 months saying they had yet to be contacted by Freedom Debt Relief. In the last couple months I no longer hear from them.

My debt has been reduced to an amount that I can finally handle.

Freedom Debt Relief has helped me so much. Mentally and physically. I was so scared and worried about my debt that I thank God that I came across it. I am now able to breath and feel that things will get better in time.

I am very very happy.

The one thing we are frustrated with is the timeframe. There has only been 1 card resolved after 5 months. We still continue to get calls from creditors even after sending notification of new address.

I started with Freedom Debt Relief in Aug. 2014, and have had a positive experience since then. I have had questions addressed by their knowledgeable and speedy customer service. I have also since last month had 1 of my accounts settled already. They have kept me in the know on my other account. There has been a constant line of communication with them. Part of this has probably since I continually keep them informed about anything new on my end. If you go into this as a partnership I'm sure things will flow easier. They have called me on occasion just to see if they can help me with anything. As a past manager I find them very impressive. The key to good business relationship has a lot to do with follow up and documentation. And they do it all very well!

I have been in the program for over 6 months and only 2 out of 15 accounts have been resolved. I was told that it would take a lot less time and effort.

Opened account in June 2014 and sent 4 payments totaling $2236. When I checked on the account in late November, all of the deposits were gone and paid to themselves. No creditor was paid. I canceled the account in early December and requested a full refund. They have not responded.

I have had a very good experience with Freedom Debt Relief. So far they have negotiated one settlement for me and are working on a couple of more. I have also sent them another debt since I joined the team. If need to I will add others in the future. I also would be glad to recommend them to my friends and family who might need their services.

All of my accounts are past due and certain ones keep calling saying they don't have any information. I have had three lawsuits filed against me for non-payment. Nothing was done until judgment was issued. One account was never registered. When I sent an email attaching the lawsuits, the email was supposed to be forwarded to the correct person and nothing was done with it.

Very good experience dealing with this company.

Everything has gone very smoothly so far, settled one out of five accounts thus far. Thanks so much for all of your hard work!

In the last six weeks Freedom has resolved a third of my accounts and is actively working on another! They keep me informed and up-to-date. This is such a relief! The settlements have substantially cut my debt by 50-55% and their fees are more than reasonable! This was the relief I needed and Freedom is giving it to me!

I have 2 accounts. One for myself and one for my mother, Elizabeth **. The women I spoke with who called me to talk about my mother's account did not have ready access to the power of attorney papers in her file. I spent 4 phone calls getting nowhere.in straightening out the "links" they were installed to have access, so they could speak with me about my 93 year old mother who has advanced Alzheimer disease. None of these women had enough knowledge to understand how to fix their own problems with the computer access and continually told me I didn't have enough info to validate who I was. Terrible experience.

Very happy! I am still unemployed but I will be getting a sizable tax refund. When it comes in I will give you a call. I would like to dedicate these funds to move forward on more debt. Super job!

It's a scary process and hard to put our finances in the hands of another party. But Freedom Financial seems to understand that and has really helped with the anxiety during this transition.

I have to say - I was little worried to begin with. It does get scary the first couple of months with the phone calls. But once the creditors know I am trying to work things out - generally I get off the phone pretty quick. I have already settled on debt after just 3 months and I am looking forward to the others. I would recommend this service.

Freedom has given me the support I need just to be able to take a breath away from financial struggle and to be able to tend to my medical needs. I know that when I need, I can always reach out to them.

We had a problem with one of our creditors and we called the Advance Collections Team. We spoke with Ruben and he was very helpful. FDR is very blessed to have such a person on their team. He helped with how to resolve this issue and made us feel very relieved. Thank you for the help.

I appreciate the patience of the staff providing me accurate information when I call and ask questions.

Freedom Debt Relief provides very convenient service and have quickly helped me resolve my debts. I would definitely recommend their services.

I asked for a copy of my file documenting the negotiation activities specifically for a case that was filed against me and have received nothing. I'm seriously considering terminating my relationship with this organization.

I am so happy to be dealing with Freedom Financial. A year ago I was so worried about my debt and not knowing what to do. I received information from Freedom and was really happy to know I could actually do this without any pressure on my end. It's now 8 months later and almost all of my debt is taken care of. I am overjoyed and so excited to be debt free!! Thank you wonderful guys and gals!!! I would recommend you to anyone who need help with their debt problems.. Forever grateful.

I would recommend Freedom Financial to anyone who is struggling with managing day-to-day living expenses due to loss of employment, unforeseen medical bills and/or foreclosure. They knew how to deal with creditors and restored peace of mind.

I have been a client for 8 months. I wasn't given a welcome packet via mail or email ever. I finally got it from online and one day I was worried about my one account that was to be handled. Now, mind you I don't know when creditors are lying but I was following the rules to the best of my ability and I was scared because a creditor told me in no way shape or form would they work with a 3rd party.

Lately I have called in or sent emails with concerns and questions and I feel my account is not important enough to respond back to.

Great service to date. One debt resolved! Waiting on good news to arrive soon on the remaining debts! I would definitely recommend FDR to others. I was leery at first to sign on via internet but after careful research, I decided to give FDR a try. I haven't been disappointed so far.

The Freedom Debt Relief team is awesome! They are courteous and very professional, they always ensure that you are satisfied with their service and handle any issue you may have with your account. Extremely effective. I feel that I don't need to worry about my debt problems because I know they are in charge and handle all my debt issues with extreme professionalism.

I had a large amount of debt and was very worried that I could never pay these debts off. Freedom has helped me see a light at the end of a tunnel. I had three account, two has been settled and I am looking forward to settling the final one soon.

Doing very good work so far.

Freedom Debt Relief settled my Wells Fargo account for approximately fifty percent of the balance.

Everyone I have dealt with is kind and considerate of my thinking. They do not get or act frustrated with me, I do ask many questions. I thank this company very much for helping me in my time of need.

Thank you for all your help..

I am grateful for them and their help. They have helped us and making our life little more easier. They are friendly, helpful and very nice people.

At first I was very leery, with all the phone calls but I just kept doing what the instructions said and slowly they got less and less. Which lasted about 3 months or so, then it happened. They solved one of my debts - taken care of. Then I knew I needn't be leery anymore.

I am very pleased with the progress I've been making with my Debt Resolution program at Freedom Financial. I hope to be able to resolve the remainder of my debt very quickly. Everyone I have ever spoken to has been extremely nice and knowledgeable and I would recommend Freedom to anyone who is in need of debt solutions.

I was laid off in December 2013 after a 9 year career with one of the largest banks in the US. I had several credit cards and had always been able to maintain my credit, never even making a late payment over a 15 year period. Once I was laid off, I had to rethink my financial situation. There was no way I could make my monthly payments and keep a roof over my head on unemployment benefits. I didn't want to just walk away from my responsibilities because that's not the type of person I am. I researched and found Freedom Debt Relief. I read their reviews and they appeared to be an honest company. I am so glad I made that decision. In less than a year they have already settled with 4 of my creditors and I am on track to be debt free earlier than they predicted. I have had no issues and everything they explained to me upon my consultation has been accurate. Thanks Freedom Debt Relief.

I'm really happy with my experience.

This was a great experience and a great opportunity for my family to finally get control of our finances. The staff at freedom has been wonderful.

Since I joined Freedom Debt Relief I couldn't be happier. They have helped me to get my bills paid off. They work with you and help with the phone calls from the bill collectors.

The services from Freedom Financial has been very good. Professional customer Service. Easy to read statements. Hassle free-no creditor calls. Very pleased for choosing this company.

I have been a client of Freedom Debt Relief for a few months and have been impressed with the level of customer service they provide. My debt situation was not precarious, but my association with FDR has allowed me to improve my credit rating over time. They are a very good service, has worked out all the kinks that could exist, and I recommend them very highly. From the client perspective, this is tough experience to go thru and they make it easier.

I am a bankruptcy attorney. A client of mine signed up for Freedom Debt Relief a year ago and made 4 payments totaling $2670. He probably should have just filed bankruptcy in the first place, and figured that out & called me after making these payments. His paperwork that he received clearly indicates he is entitled to a refund of the money he paid. He demanded a refund and accounting, and never heard back. I have written them two letters and did not hear back. Today I am sending my final demand letter, and will likely need to sue them to recover the money, although their agreement indicates I would need to do so in Arizona even though my client and I are in Minnesota.

I found the people I spoke to initially and as followups to be extremely helpful and personable. I was very satisfied with the help they all provided. I received information on how to answer creditors and how to deal with them on the phone when I consulted with one of my advisors.

I signed up with Freedom Debt Relief in July 2014 and they worked with me to arrange a payment schedule that was affordable for me, and they are with you all the way. I was really surprised when they sent me an email on November 20, 2014 asking if I would accept a settlement from 1 of my 5 accounts. I thought WOW that was fast. They negotiated a debt on one card that was $17,731 down to $8,865. That saved me $8,866.

I am very satisfied with Freedom.. Have trouble logging on but that is from this end because I’m not computer literate, but would recommend FREEDOM DEBT RELIEF to everyone.

We aren't done yet. I have only one debt that has reached a resolution agreement (Meriwest Credit Union). One that has filed a civil suit against me (American Express) and one that hasn't had any activity. I would assume as I am making a bona fide effort at resolving my debts through a recognized debt management program, that FDR, as my agent, should have forestalled any lawsuit in lieu as my negotiating agent. I signed a commitment to pay $408/month but I have been paying $500/month. That is more than I agreed to but all I can manage and still be able to eat. The costs of this lawsuit will only subtract from and delay my ability to settle my debts in a timely manner as I have not extra money at all. I lost everything in the 9/11 and 2008 financial disasters. I am trying to start a new career but it isn't returning any significant income yet (I hope it will). This lawsuit should not have happened and it is hampering my ability to resolve my debts.

I cannot express how happy I am with this company. My experience has been painless. You do have to be patient but the payoff is worth it. They have settled my two largest debts in less than 9 months.

When I get an alert on my phone from Freedom Debt Relief that my debt is being resolved almost in half I am so relieved. Thank you so much Freedom Relief for helping me get out of debt much faster.

I have been happy with the results so far. I have one settled so far and appreciate the work on getting the others settled. Hoping to be debt free.

You can get better discounts, be more aggressive, so far good!

Great settlement, but they drained my account for their fee and and it was so high, the settlement wasn't that great after all. They should take their fee over months, not all at once, draining the account made it so further settlements can't happen until I rebuild the account. Very high fee.

I have had several problems since joining FDR. 1 - One of my creditors took us to court and as I received a summons, I sent it to FDR and was told that they would get right on it. By the time it finally got to the proper dept. I had 6 days before court. We had to agree to pay it ourselves and had them removed from my contact list. 2 - It took me about 2 months to finally get one of my creditors correct information. Was told that they were negotiation with them and my creditor had never been contacted. 3 - It seems that every time we have a problem and I call about it the customer service people say that they will take care of it they hardly ever make sure that the information gets passed to the proper people. I don't know if this is standard operating procedure but if it is, I'm in trouble. At this time I would not recommend FDR to anyone but I hope that I get proved wrong, but it is not looking good.

First I wasn't sure I had made the right choice but seeing them get results showed me that it was. Although I didn't get a great settlement on all my accounts I was still please. Keep up the good work.

Happy so far.

I am very happy for take one of the better decisions in my life when my wife and I enrolled in the program.

I have nothing but great service. My questions are always answered in a timely manner. I would highly recommend your company.

I wish there was more updates as to the actual communication between FDR and creditors. I still get phone calls saying they'll work with me on my debt -- and when I share your info, it would be nice to know if, i.e. a collection agency, has contacted you or vice versa.

I am very thankful for the work that has been done so far regarding helping me resolve my debt and to live a better life. Each time I call any representative I speak with is always helpful in any way they can be and reviews my record to explain and answer any questions I may have. Thank you for the work you've done so far and what you are continuing to do.

Excellent service. Very helpful and considerate. Love doing business with Freedom.

I'm very thankful for this experience with your company. It has made my life more manageable to deal with. Everyone that I have spoken with has been super... Thank you.

FDR is halfway to getting me back on my feet. They are awesome to work with and have alleviated the burden and stress that comes with having debt. I am so glad that I found them and can't wait to finish the process. I would not be where I am currently at without them stepping in and working hard and helping me become debt free.

When I enrolled with this company I was told I would save up to 50% and possibly more on my settlements. What they fail to mention is that they may settle your account for x amount, but the fees that are associated will equal to over 60% of the money you contribute to your account. For example, I enrolled with 4 accounts, after 2 years none were settled. I was sued by two of the companies and ended up withdrawing those two accounts from the program. I represented myself negotiating, and was able to settle both of them, one in two payments, and one in 3. They also fail to tell you, they will completely drain your account of funds in order to pay themselves, way before they pay the creditors. They caused me to default on one settlement because they depleted my account of funds to pay them, and during a slow month of work was left with no money in my account.

After being hospitalized the beginning of last year with no insurance and lack of income, I signed up with Freedom Debt Relief. I knew I did not want to claim bankruptcy, but was in a bind and needed to do something. I signed up and am being charged a small monthly fee compared to the what I was paying for credit card bills. Two settlements so far, way less than what I owed, I know I made the right decision! Thanks Freedom Debt Relief, you live up to your name!

This has been a very positive experience and I appreciate the help of Robert. He has been very professional and helpful.

I have found that Freedom Debt Relief to be what they stated on the phone. They are very transparent with their information. I have settled two accounts so far. Always a friendly person to called and ask questions.

I'm happy with Freedom, I guess, but I'm worried about the way my payments are handled. I don't think this is the way it was described to me when I retained their service.

Thanks to Freedom Financial, I'm on the fast track to financial freedom. With their great support representatives and website, I was able to determine the right best option to become debt free. My "Hat's Off" to Gina ** who guided me every step of the way with my accounts, and for all your continued support and generosity. I will definitely refer all my friends & family members to the Financial Freedom website that find themselves in the same situation that I was in at the time. Thanks again.

At the moment one card I have continues to accrue interest... This company said they would have that account Closed but that does not seem to have happened. They Said They resolved one Credit card for 37% of the total, But I Have Seen No Proof of that having happened... And that was 5 months ago since then NOTHING seems to be happening. I have read A LOT of Negative Reviews on the BBB so only time will tell if this play is a scam artist or not.

I am working towards paying the debt off early, and in the last week of December I contacted Freedom to expedite the process by sending $30K towards resolution of the debt. The representative was very helpful.

Four months in and going very well so far. Just settled my 4th account last night!

I am only 2 months into the program and have already had one account settled at 50%! I will say that making the choice to settle your debt in this manner can feel a little stressful (ok, a lot) but, once things get rolling it gets better. It is very important to fully understand the way this program works. You must be able to afford the monthly draft you agree to during the sign up. Lowering your draft amount or adjusting it will not help you achieve your goal. Make sure you understand how each settlement will be paid out (number of payments, draft dates and amount). You must be aware of the service charges and Freedom's percentage for each account settled. The events that could take place with filing your taxes even.

My experience with Freedom Debt Relief has been very positive since I signed up with their services earlier this year. They are already in the process of settling a $4,000 delinquent account I reported to them with First National Bank of Omaha. I am very pleased with the results and am looking forward to similar results with the remaining accounts I have on file with this organization.

The staff is very professional and kind.

My original debt was $30,000 and I was told I would be out of debt in 3 years. It's been 3 years of monthly payments and I still owe $20,000. I took my accounts back after finding this out. They made $5.00 payments to one creditor after paying themselves. If you can't deal with your creditors, get a friend to help you out with negotiations yourself. I paid FDR a lot of money for a poor job. I wish I had that $18,000 back.

Debt free. Very well pleased.

Told them to cancel my enrollment and refund me any money I had in escrow, instead they take the money from the escrow account for "fees" on accounts that will never even be paid on.

The person that has been my main source of reassurance and help in answering all my questions on solving the American Express Account is Jacob in the Advance Collection Team. This case is in court and Jacob has been patient in answering all my questions and concerns. He is knowledgeable, patient, kind and professional.

One of my creditors settled payment of one of my credit cards and your company paid them a nominal amount from the money in my account and took the maximum of the money to pay yourself, leaving my account a balance of $7, and paying the creditor less than you took for yourself and then scheduled over $500 per month to pay off the first settlement for 7 months, limiting the amount available to start negotiations on further settlements.

I feel that you are doing a great job to get us out of Debt. We appreciate the help you're doing. Thanks.

I am satisfied with my service to this point, but I am a little concerned that is taking so long to get agreements with all of my creditors. And one of my creditors keeps calling my home three or four times a day. The accounts that they have resolved to this point have been resolved just as representative said it would.

It's been good so far. All employees have been very professional and fair to me. I would use your company again. I do like the way you guys help in all areas of the process. At first I wasn't as happy as I am now, but I do know it takes time and patience to achieve success. Thank you.

I don't have anything to say at this time. I am happy with Freedom Debt Relief. I still get e-mail from some of my creditors. I hope it stops soon.

After many months of drafting payments to your company, a settlement offer was reached on one of the 5 accounts. And that agreement was offered to me directly from the creditor. Additionally, it took several communications from me to your company to get that agreement in place. I feel like there is no one really working on reaching a settlements with my creditors. Really never any communication from your office after setting up the automatic drafts from my bank.

I am very unhappy with the lack of information that was not given at the time that I signed up for your service and that lack of communication continues. I was never told that your service fee was 21% per credit card resolved. So far I have only had one credit card resolved and this is being paid out in 4 monthly payments which I never knew but of course the fee was taken first. At this time I am not sure I made the correct decision in using your service but too late to back out now since I have completely ruined my credit by stopping all payments to my credit cards.

We've had wonderful service thus far in our experience!

Freedom staff was fine but communication was not upfront. As your debts are settled you must add the write off amount to your taxes. Thus my income in 2013 add a $29,000 dollar amount costing me $10,000 in taxes. I was not prepared. It also has affected my cost of Medicare part B increasing it by 12 percent. I will be finished this year and will need to add another $10,000 to my income. Thus I did not save any money by doing this. I should have gone bankrupt. FDR also made money on me and did little unless I prodded them monthly.

Been with program just couple months and they already settled with one of my biggest debts. Can’t wait to see the end result.

My husband and I could not be happier with your service. Thank you for your understanding and being so helpful. Please keep up the wonderful service.

Freedom Relief reduced my having to deal with my debtors and saved me the stress. They were able to reduce the amount I owed on my debts also. It was a relief to not have to deal with all the phone calls from my debtors and all the negotiating with them.

The staff at Freedom Debt Relief have been helpful and highly professional. They are responsive and supportive to any questions and communicate personal status often to ensure a thorough understanding of where I am on the road to financial security. I would recommend this service to anyone who has considered exploring debt management.

I am very pleased with the team. They have kept me informed on my progress every step of the way.

10 months in the program and only 1 credit card has come to an agreement. -_- Another credit card is suing me. I was promised 3-4 months they would resolve my accounts and have me on a payment plan, on my way out of debt. Now I got a letter where they're trying to pawn me on to another sister company. : / These people claim they can have me debt free in 60-90 days. Empty promises.

Almost all my debts have been settled. Thank you Freedom Debt Relief.

I might be a little hasty with wanting settlements to happen faster than possible since I'm new to this but overall I'm satisfied.

You will think that after advertising that they have experience and years in the business, Freedom Debt Relief will know how the creditors behave and do. Well... I don't think so because two of my accounts went to a Law Firm and they took me to court. The best Freedom did was to negotiate a stipulated judgment with the firm. I got 80% on my Discover plus Freedom's 20% = 100% of the debt, it means I didn't safe anything. The other account, they didn't settle an amount, actually the only negotiation was to get another stipulated judgment and I can pay monthly to the Law Firm 100% of the debt.

My experience with Freedom Debt Relief was truly amazing. Everybody that I worked with was honest and very helpful through my process. Before Freedom Debt I felt like I was in a dark hole with no light in sight.. But now I have that light in my sight and I will not go back to where I was again. Again I am truly grateful for all the help that I received from all that helped me through this process. I strongly recommend to my friends to contact Freedom Debt Relief if they are in the same situation that I was in.. You are Miracle Workers in my book...

When we joined the program in May my contact Steve seemed very genuine and concerned about my worries. I asked him MULTIPLE times if we can be sued for not paying the credit cards because this was a huge worry of mine. He assured me this cannot happen, that we are protected in Pa by the consumer act blah blah blah... Again he reassured me. He eased my nerves with stories of his wife and how she would be nervous as well... Two of my cards were settled. Then we come home from work and guess what? We are sued by Discover Card! I immediately call them and send my paperwork. The day before we receive this we ended up working out a settlement. It's supposed to be settled in March.

I originally contacted FDR 2 years ago. I spoke with a representative who explained the procedures to me and directed me to websites for more information. I entered into the agreement fully informed (I guess). I enrolled 6 credit cards with debt amounts ranging from $3000 to $14000. Relatively quickly the smallest 3 accounts were negotiated and settled with substantial savings. However, the 3 three largest accounts have become a problem. One account totaling more than $12000 was settled at face value! No negotiation? I had to appear in court twice over this account and ended up having to pay the full amount anyway. I can do bad all by myself. The largest account hasn't even been discussed yet. I am awaiting some kind of summons to be served on that one any day now.

I have been participating in this program since June and only one account has been settled. Am I suppose to be doing something to make this move faster? These companies are still calling me daily. What should I be doing?

Signed up 6 months ago and two of our accounts were already settled. The other ones are being worked on. We're happy with the program.

I have been with the program for about 5 months. I have had only one settlement and I provided the settlement and requested it be taken. I haven't seen any progress since.

I appreciate what you have done to help me consolidate my debt but it took longer than I expected to start making payments to my creditors.

I was wondering how I was going to pay my credit card debts because I was paying ONLY the minimum payment each month and getting nowhere fast. I searched the web and came across 'FDR'. I enrolled in the program about 8 months ago and "FDR" has successfully negotiated settlement terms with one of the creditors. The date of settlement was in October and settlement percentage was 70%. Am I happy? Yes, I am. Thanks "FDR."

I am very satisfied.

Very happy with the service so far. Everything has been explained very well and the process is smooth.

I am so glad that my wife and I decided to join Freedom Debt Relief because we noticed no matter how much we sent out, our debit dropped pennies on the dollar. After contacting Freedom Financial we were able to settle some of our debit within the first 4 months of joining the program and look forward towards being debt free.

I don't hesitate to recommend FDR. Everyone who has contacted me (or whom I have contacted) about my debt challenge has been patient, understanding, and thorough. Half of my creditors have settled already, thanks to their hard work. They're a modest group. After all, they sent me many congratulatory e-cards for MY efforts in reducing my debt!=) Because of FDR's expertise, I am sleeping much better. Thank you, FDR!

My experience with Freedom Debt Relief as up to now has been good. I went into contract with them with 3 credit cards owing just under $30,000. They have negotiated one of my cards so far and got it cut down to half of what I owed. They are still working on the other 2. So far so good. I am pleased with them.

So far, Freedom Debt Relief has been a Godsend. I wish we would have done this a long time ago. It is very comforting know that we will have our debts paid off four years as opposed to "probably NEVER"!

I am currently enrolled with Freedom Debt Relief and they are working hard to resolved my debt. They currently resolved 2 of the creditors and I am on my way to have financial freedom. I highly recommend Freedom Debt Relief to resolve your debt!

To date they are doing everything they promised.

I have been pleased with the experience so far. I loaded 3 accounts totaling $50k. My first account settled with a $10k savings.

I really thought other smaller accounts would have been settled by now. I even sent a settlement offer from an account that was sent to me personally. I haven't heard anything.

I would highly recommend FDR. I enrolled 6 cards 25 months ago. Made my payments on time. 5 have been settled and the last 1 is close. I will soon be debt free and it only took 2 years. I was told 3-5 years in initial consult. Thanks FDR!

I would highly recommend Freedom to anyone. We have only been with them for 4 mos. and they have already reduced our cards by two!!!!!!!!!!!!!!!!!! Also whenever you are not feeling confident or have any concerns they are always there to talk to and give you assurance that all is on track. There just isn't words to tell how great they have and are being for us.

I am very pleased with this debt relief program. At a time when I was in way over my head with credit cards debts, they were there to encourage me to take control of my financial situation and the service is very awesome! They keep in contact with you to help you thru and encourage you to keep going and even praise you when you have gotten a settlement! I would recommend this company to anyone going thru financial hardships. You have nothing to lose but your debts. They are there every step of the way to help you resolve your debts.

Overall, FDR did get our debt settled and all accounts paid off. However, the time frame and amount was a lot more than they told us it would be. We were told that our payment plan would take 3 years at a fixed monthly amount. About 10 months before we were supposed to be done with our payments, we were informed by FDR that our last creditor was finally settled and now we would have to pay for one more year. There was nothing that we could do at that time and were forced to pay about $7000 more than we were originally told. I learned that FDR had not settled with our last creditor until near the end of our plan at which time, they the creditor had added a bunch of late fees and interest, which FDR basically passed to us. I feel FDR did not do their job as promised, according to their contract. I would not recommend this process to anyone as I would contact the credit card companies and work out a payment plan on your own.

I felt all the pre-consultation and approval was fantastic. I was very pleased with how our rep worked with us and was able to help with getting us started. However, now that the process has begun, I feel there is not enough communication. I am still having a few credit companies calling (some at work) and have been trying to get this resolved. I am looking forward to ending our debt and working with you to do so.

I started with Freedom Debt Relief couple of months ago, and it has been very good so far. Two accounts are settled, and 7 more to go!

I've been a client for a couple of months now and one of my debts has been resolved! I'm quite happy about that! I'm hoping that more will start to be resolved! If there is a complaint, I wish there was more communication from Freedom Debt to let me know what is going on with present negotiations. Other than that, I'm quite happy with the service so far.

I feel it is a little soon for this review at this time, but out of 9 credit cards they have settled one in only 5 months. I have had numerous questions over that time and I have called them and they were very patient and kind with me on top of answering all the questions and making sure I understood their answers.

I am very satisfied with the way my account has been handled. Whenever I have a question all I have to do is call.

I have been with FDR for about 2 1/2 months and have not been able to get anything I requested done. I have been begging to speak with someone in charge for over a week. I have called and asked. When a regular associate calls, I have asked them to connect me to someone in charge with no luck. I have emailed them and asked but so far no one in charge has called me.