Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,921,919 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 15 Reviews 2435 - 2635
    Verified purchase
    Customer ServiceStaff

    Reviewed June 29, 2024

    So far all has been fine the person that signed me up was very patient with me. The process didn’t take as long as I thought it would. When I called back with further information, I got a girl who didn’t really know how to respond to my question, so she had to put me on hold & go ask someone else.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Rolene! We're glad to hear that the enrollment process went smoothly and that our representative was patient with you. Thank you for bringing this to our attention, and please feel free to reach out if you have any more questions or need further assistance.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingTransparency

    Reviewed June 29, 2024

    Saved us a ton of money on monthly payments and it seems like a have a sound strategy to negotiate with the debt collectors. They give you frequent updates and explanations for what they are doing. Frequent notifications and easy processing. Looking forward to getting this debt off my plate fast. Excellent customer service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Joel! We're glad to hear that we've been able to save you money on monthly payments and provide a solid strategy for negotiating with debt collectors. It's great to know that our frequent updates and easy processing have been helpful. We're committed to excellent customer service and are excited to help you get your debt off your plate quickly. Thank you for choosing us!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 29, 2024

    Mr. Grant ** is an awesome debt relief consultant, very attentive in program onboarding process. Stayed with me every step of the way. Would definitely recommend Freedom Debt Relief to friends and family. Technical team has a quick response and supported all required documents and verified all accounts. #Great customer service! #Grant Debt Relief Consultant Rocks! #Customer Support Excellence!! #Freedom Debt Relief! #FDR Relief Program!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Harvey! We're thrilled to hear that Mr. Grant provided exceptional support throughout the onboarding process and that you had a positive experience with our technical team. Your recommendation means a lot to us. We'll be sure to pass along your kind words to Mr. Grant and the entire team. We're committed to delivering excellent customer service and are glad it showed.

    Verified purchase
    Margaret increased rating by 2 stars.
    Customer ServiceCoverageMaintenanceStaffTransparency
    After a positive interaction with Freedom Debt Relief, Margaret increased their star rating.

    Original Review: June 29, 2024

    Updated on 10/24/2024: Happy so far except I can't get on my dashboard and they can't seem to fix it. Otherwise I am pleased with progress they are making. Looking forward to clearing up each account. Would recommend to anyone that is needing help. Everyone can seems committed to make it a comfortable process

    Original Review: Very satisfied, was explained in great detail of how the process goes. Feeling very confident that I made the right decision in choosing Freedom Debt Relief. Looking forward to being debt free! Joan was so kind and helpful, put me at ease and I came away from the call feeling good.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Margaret, we are happy to hear that you are satisfied with our service and confident in our program! Keep up the great work!

    Verified purchase
    Staff

    Reviewed June 29, 2024

    Great introduction to the program, my interview was very informative and I hope fit a great resolution of my debt and if it works for me I will refer a friend, in this economy it is hard to maintain financially and staying on track. People are trying but sometimes you need a little help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marayet, thank you so much for sharing your positive experience with us. We're thrilled to hear that our representative was able to provide you with the information you needed to make an informed decision and guide you through the process. Thank you for choosing FDR!

    Verified purchase
    Staff

    Reviewed June 28, 2024

    Freedom Debt Relief has been very diligent in helping me get my expenses under control. I would recommend that you contact them if you are in any kind of financial stress. It was very hard for me to face the facts of my financial issues. It felt like a failure on my part, but life and many medical issues came and that is just life.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Patricia. It's wonderful to hear that Freedom Debt Relief has been diligent in helping you manage your expenses. Facing financial issues can be incredibly challenging, but it's important to remember that life and unforeseen circumstances, like medical issues, can happen to anyone. Your recommendation is greatly appreciated, and we're glad to have been able to support you during this time.

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed June 28, 2024

    The process was easy and we were explained all the details. I feel that this will be a way for us to get out of our credit card debt. I know if we have any questions or concerns they will be taken care of in a prompt manner. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, William! We're glad to hear that the process was easy and that everything was clearly explained. It's wonderful that you feel confident about getting out of credit card debt with our help. Rest assured, we are here to promptly address any questions or concerns you may have. Thank you for choosing us!

    Verified purchase
    Price

    Reviewed June 28, 2024

    I had to pay over $400 on top of what I pay monthly in order to appease a creditor. I was unaware that I would have to add more money to what I was already paying to avoid going to court. I wish that had been stated before starting the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kysha, we are sorry to hear one of your accounts went into litigation. We understand it can be frustrating to have to deposit additional funds, but this is sometime necessary to help us stop your creditor from taking further action. An account specialist will be reaching out to address any other questions you may have. We are very sorry for any inconveniences you may have faced.

    Verified purchase
    StaffTransparencyCommunication

    Reviewed June 28, 2024

    My time with Freedom from Debt relief has been excellent. They have provided me a very hands off experience. They have handled every situation with ease especially any court filings. They keep me informed about every transaction and also provide a monthly report. I cannot be more pleased. Every staff member is extremely helpful, friendly and efficient. The dashboard is always available and up to date. I can always see exactly where I am at any moment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Robert! We're thrilled to hear that your experience with Freedom Debt Relief has been excellent. It's great to know that our team has been able to handle everything smoothly and keep you well-informed. We're glad you find the monthly reports and dashboard helpful for tracking your progress. Your satisfaction is our priority, and we're here to support you every step of the way!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 28, 2024

    From the first consult phone call, I noticed that the representative was very understanding about my specific situation. Bad debt can be embarrassing and I never was made to feel bad about the choices I made in my past but actually the complete opposite. I am so thankful for this company. I cannot wait to be debt-free!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your story, Shirley! It's wonderful to hear that our representative was understanding and made you feel comfortable about your situation. We believe in offering support without judgment, and we're glad that came through. We're excited for you on your journey to becoming debt-free and are grateful to be a part of it

    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppStaffTransparency

    Reviewed June 28, 2024

    Updated on 10/23/2024: I have less stress in my life without all of that debt. I can go on the website any time to check my progress. You guys have always been there in case I have questions. So far everything is going great. No complaints. You guys did settle very quickly. All my creditors have stopped calling and bugging me.

    Original Review: They have been very helpful to me, a lot less stress on me. I have been raving to my friend about what I am doing and she said she needs to call so I'm hoping she calls you guys. I have more money left over at the end of every paycheck I am very happy about that.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    That's fantastic to hear, Sheila! We are so glad to hear that Freedom Debt Relief has helped reduce your stress and improve your financial situation. It's great that you're sharing your positive experience with your friend, too. Having more money left over at the end of each paycheck must be a huge relief. Keep up the great progress!

    Verified purchase
    Staff

    Reviewed June 28, 2024

    I would recommend this program to my friends because they are making paying off my debts easier than I could by myself. Plus helping lower my debts and helping me raise my credit score. The people I talk to are friendly, helpful respectful and professional with me. I'm thankful for their help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Aaron, thank you for sharing your positive experience! We're delighted to hear that our program has made paying off your debts easier and is helping to lower your debts. It's great to know that our team has been friendly, helpful, respectful, and professional with you. Your recommendation means a lot to us, and we're thankful for your trust and support. Thank you for choosing FDR!

    Verified purchase
    Customer Service

    Reviewed June 27, 2024

    I'm new to the program so I’m reserved In my opinion but so far I’m very pleased. My hope is to get through these first few months as smoothly as possible so I can move on to the settlement stage. I’m attempting to speak to the creditors as they are starting to call and hope this will satisfy them without any unpleasant issues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Gayle! It's great to hear that you're pleased with the program so far. Managing the initial stages can be a transition, but we're here to support you every step of the way. Speaking to creditors directly can help alleviate some of the calls, and we're hopeful it will go smoothly for you. If you have any questions or need assistance as you navigate through these early months, please don't hesitate to reach out. We're here to help you achieve your financial goals.

    Verified purchase

    Reviewed June 27, 2024

    Freedom has been wonderful to work with. I'm finally feeling like the end of my debt is in sight and easily attainable. Starting this program has not only given us an attainable way to manage our debt, but has freed up monthly funds to breathe a little easier and even start an emergency savings fund.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    That's fantastic to hear, Grace! We're thrilled that Freedom Debt Relief has provided you with such a positive experience and that you're feeling optimistic about reaching the end of your debt journey. It's great that our program has not only helped you manage your debt but has also freed up monthly funds for you to breathe easier and start an emergency savings fund. Keep up the great work!

    Verified purchase
    StaffBilling

    Reviewed June 27, 2024

    You all have helped me understand how much I really owed and how long it would take me to pay off the credit cards. I wish I would have learned about this company a long time ago. Thank you for being there for me and guiding me through this..Hopefully in two years I will be debt and have an extra amount of money for family vacations or emergency situations..Again thank you..

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nancy, thank you for sharing your experience! We're glad to have helped you understand your financial situation better and provided a clear path to paying off your credit cards. We're grateful for your kind words and are happy to guide you through this journey. It's wonderful to hear that you're optimistic about being debt-free in two years and having extra funds for family vacations or emergencies. Thank you for choosing us, and we're here to support you every step of the way!

    Verified purchase
    StaffBilling

    Reviewed June 27, 2024

    They were very helpful in helping me resolve my debts. I would recommend them to anyone who is struggling to pay their debts. My husband signed up for help with his credit card debts and he is very pleased with the progress. We will be able to save money for Christmas without struggling.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Angela, that's fantastic to hear! It sounds like they really made a positive impact on your financial situation. Saving for Christmas without stress must feel like a huge relief. Thanks for sharing your experience!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 27, 2024

    The representative was understanding of the issue, said she would adjust my debt accordingly. She listened carefully and asked appropriate questions and defined what she would do in detail. I received an email as a follow up which verified our phone conversation and source of action. I appreciated her professionalism and her care for the issue I had to deal with.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ylanda, thank you for sharing your experience. It's great to hear that our representative was understanding and professional in handling your situation. The detailed follow-up and clear communication must have been very reassuring. We're glad to know that you felt well taken care of.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed June 27, 2024

    The customer service I received was very helpful and friendly. I liked the way the agent was able to help consolidate my credit cards and help me achieve a payment amount that was well in my budget. Thanks a lot FDR! If you're in a financial bind, Freedom Debt Relief can and will help you out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Donnely, thank you for your feedback! We're thrilled to hear that you had a positive experience with our customer service and that the agent was able to help you consolidate your credit cards within your budget. We appreciate your recommendation and are glad we could assist you during a financial bind. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed June 27, 2024

    I was told up about every step of the process and all fees up front. No hidden fees, made it comfortable talking the agent. I never had to leave my home and go to their office. This will pay off my bills and still save me money so I can start living life again. If I have any questions I can reach them on chat or by phone and they will resolve any problems I might have. Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Fredrick! It's great to hear that everything was transparent and clearly communicated upfront, and that you were able to handle everything from the comfort of your home. We're delighted to be able to help you pay off your debt and save money.

    Verified purchase
    Billing

    Reviewed June 27, 2024

    Everyone that I talked with, explained everything very well. Easy to fill out the paperwork on the computer..They will contact every credit card that I will resolved and find out how much the amount of each will be. Monthly payment will automatically come out of my checking account. That makes it very easy for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Carlene! It's wonderful to hear that the process was explained clearly and the paperwork was easy to complete online. We're glad to know everything is going smoothly, keep up the great work!

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed June 27, 2024

    Freedom Debt Relief gave me very specific instructions on how to deal with credit card companies who gouge their customers. Excellent advice and excellent service. With help from Freedom, I'll pay off my debts in a few years and be debt free. I liked the way the customer service representatives are available during the week, and the clear way they explained how their plan works. Payments are affordable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Andrew, thank you for sharing your positive experience! We're thrilled to hear that our specific instructions and excellent service have been helpful in dealing with credit card companies. It's great to know that you feel confident about paying off your debts and becoming debt-free with our help. We're glad you appreciate the availability and clarity of our customer service representatives, as well as the affordability of the payments. Thank you for choosing FDR!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 27, 2024

    The representatives are very helpful and kind with answering any questions that you might have. They make it easy to sign up and walk you through the whole process. There are online tutorials to watch that help you navigate some of the hard parts like answering phone calls from financial institutions. The client dashboard lets you check your progress and upload any documents you may need to send. I wish I had called them sooner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Catherine, thank you for sharing your positive experience! We're delighted to hear that our representatives have been helpful and kind in answering your questions and guiding you through the process. It's great to know that the online tutorials and client dashboard have been useful tools for you. We're here to make your journey as smooth as possible, and we appreciate your trust in us. Best of luck as you continue your journey toward financial freedom!

    Verified purchase

    Reviewed June 27, 2024

    This program allows you to feel better about knowing that you are not alone in financial hardship, and that you are supported in making the decision of letting go of trying to manage every debt on your own, and allowing the expertise of those from this organization, assist with the "heavy lifting." I absolutely feel a great deal of relief and support even with just getting started. I would definitely recommend Freedom Debt Relief to anyone who is not afraid of starting over.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your thoughts and experience, Talia! We're glad to hear that our program has provided you with a sense of relief and support, and that you feel less alone in your financial journey. It's wonderful to know that our team’s expertise is helping you manage your debt more effectively. Your recommendation means a lot to us. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 27, 2024

    It doesn't take long to overcharge and get into debt. It does take a while to catch up and pay off. Thank goodness Debt Relief is there to help. It's good to know that there is help out there when we need it. Thank you so much Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Shelly! We're glad to hear that Freedom Debt Relief has been able to assist you in your journey to catch up and pay off debt. It's true that getting into debt can happen quickly, but with the right support, getting back on track is possible. We're here to help whenever you need it. Thank you for trusting us and for your kind words!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 27, 2024

    The people I’ve talked with have been professional and taken care of business. The emails keep you informed of what to expect during the process. I look forward to the day when my debts are settled, and this program gives me room to breathe, while still taking some ownership of my finances.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Janice! We're pleased to hear that our team has been professional and efficient in assisting you. It's great to know that the emails are keeping you well-informed throughout the process. We're committed to helping you achieve your goal of settling your debts, and we're glad our program is giving you the room to breathe while still allowing you to take ownership of your finances. Wishing you continued peace of mind and success on your path ahead.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 27, 2024

    I am still early in the process but so far things are going well. I find the communication can be frustrating but it does get resolved. It is stressful getting the creditor calls but my hope those will die down soon. My first settlement was just completed and excited to see more.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience so far, Jill! We're glad to hear that things are going well and that your first settlement has been completed. We understand that communication can sometimes be frustrating and that creditor calls are stressful, but we're here to support you through it all. We're confident that things will continue to improve and that you'll see more positive results soon. Best of luck with the remainder of your debt settlement journey!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 27, 2024

    I was very pleased with the attention to detail from the first telephone call to the company. Fernando ** was the representative who assisted me with my needs. He was very professional and polite and explained each step of the process. The email information has been very helpful and timely.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Carolyn! We're delighted to hear that you were pleased with the attention to detail from your first call to our company. It's wonderful to know that Fernando was professional, polite, and thorough in explaining each step of the process. We're also glad that the email information has been helpful and timely. Thank you once again for choosing Freedom Debt, and we look forward to continuing to serve you.

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed June 27, 2024

    I was barely making it so needed some help. They were very professional and patient with talking with me to help resolve my situation. I know will be able to make ends meet and be debt free in four years. Would recommend them to anyone on a fixed income and then unexpectedly have medical bills come up and have to pay for medication and treatments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your story, Tommy! We're glad to hear that our team was professional and patient in helping you resolve your situation. It's wonderful to know that you feel confident about making ends meet and becoming debt-free in four years. Thank you for choosing Freedom Debt Relief, we're honored to be a part of your journey!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed June 27, 2024

    I'm able to get some breathing room without trying to figure how I'm going to pay the next bill. The people that helped me were very professional and I did recommend them to some of co workers. The phone calls keep coming from the bill collectors but I was told how to handle them and a lot of times they hang up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, John! We're glad to hear that you're finding some breathing room and relief from the stress of managing bills. It's wonderful that our team has been professional and helpful, and we appreciate your recommendation to your co-workers. Dealing with bill collectors can be challenging, but it's great to know that our guidance has been effective. If you have any further questions or need additional support, please don't hesitate to reach out. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 26, 2024

    Very pleased at the service at this point in the process. No complaints so far. Fast replies to questions. Calls answered not having to leave messages and wait for someone to call back later. Looking forward to seeing progress on my accts. As I am new and just starting the process not much else known at this time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Michele! We're glad to hear that you're pleased with the service so far and that our team has been responsive to your questions. It's great to know that you haven't experienced any issues and that calls are being answered promptly. We're looking forward to helping you see progress on your accounts. If you have any further questions or need assistance as you continue the process, please don't hesitate to reach out. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceStaffBillingRates

    Reviewed June 26, 2024

    As I had an accident that resulted in a total loss, an entire month basically ruined so much for me financially. However FDR gave me a plan that helped to cut my monthly bills' price in half. The process was simple and the rep was very helpful as they worked to get it started. I am hopeful that they can truly help me recover from this event.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Corey. We're sorry to hear about your accident and the financial challenges it brought, but we're glad that Freedom Debt Relief could provide a plan to significantly reduce your monthly bills. It's great to know that the process was simple and that our representative was helpful in getting you started. We’re here to support you and help you recover from this event. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing FDR!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 26, 2024

    I was very nervous and scared. The counselor’s name is Cynthia ** and she is incredibly kind, knowledgeable and reassuring. I’m glad I decided to do this. I got and get detailed advise and instructions. When I have a question and call. A counselor gets back to me in a very short time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Margaret! We're glad to hear that Cynthia has been kind, knowledgeable, and reassuring during your journey. It's wonderful that you feel supported and receive detailed advice and instructions whenever you need them. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way. Thank you for choosing us!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed June 26, 2024

    Hi I just joined the plan and already have an offer for a settlement. Which is amazing!! I like the way they follow up and make sure you see the offer. You’re in control of your offers to approve or deny before they pay out. For me that’s great that I’m aware of all steps.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your excitement, Tashelle! We're thrilled to hear that you've already received a settlement offer and appreciate the way we follow up to ensure you see it. Being in control of approving or denying offers is a key aspect of our program, and we're glad it works well for you. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Online & AppStaff

    Reviewed June 26, 2024

    I just started with Freedom Debt Relief but so far everyone has been very pleasant. There is no judgement and so far everything has run smoothly.. The website is very helpful to see how you are doing on this journey. I couldn't be happier with how things have been done. Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Shawn! We're delighted to hear that your start with Freedom Debt Relief has been pleasant and judgment-free. It's great to know that our website is helpful in tracking your progress and that everything has run smoothly so far. Your satisfaction is our priority, and we're here to support you on this journey.

    Verified purchase
    StaffBilling

    Reviewed June 26, 2024

    I am only 2 months into the program. So far I am somewhat pleased. I don't understand how you could pick up old credit card accounts and add to my debt. I had no intentions of paying off old collection accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, thank you for your feedback. Any accounts listed on our alert, are accounts found in your credit report. You do not have to add any accounts to your program that you do not intend for us to settle, our alert is meant to inform you of existing accounts and allow you the opportunity to add them to your program. Please contact our customer service team if you have any further questions.

    Verified purchase
    StaffRates

    Reviewed June 26, 2024

    After 2 cross country moves and 2 family emergencies we found ourselves in deep debt with interest rates rapidly rising, we decided to seek help with Freedom Debt Relief. After one month we are already seeing a huge difference in our financial situation. So thankful for the new path we have chosen to move forward to become debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your story with us, Jeffrey! We understand how challenging life events can impact your financial situation, and we're glad to hear that the program has already made a significant difference for you after just one month. It's wonderful to know that you're feeling positive about the path forward to becoming debt-free. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Freedom Debt Relief, and we’re here to support you every step of the way!

    Verified purchase
    Staff

    Reviewed June 26, 2024

    I have worked with other companies over the years and have found Freedom staff members to be more helpful and polite when talking with me. I was very pleased in the results the staff members gave me and the help they afforded to me. I look forward to working with them in the future and hope they continue to assist me in getting my debt on a level playing field.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ronald, thank you for your kind words and for sharing your positive experience with us! We're thrilled to hear that you found our staff more helpful and polite compared to other companies. Your satisfaction with the results and the assistance we've provided means a lot to us. We look forward to continuing to work with you and helping you achieve your financial goals. Thank you for choosing FDR!

    Verified purchase
    Customer ServiceTechHonesty & Transparency

    Reviewed June 26, 2024

    Your process for collection was misrepresented from DebtBrite, therefore I am canceling your contract and service. I have emailed both parties my right of cancellation form as requested. Do not attempt to deduct from my account and destroy all personal information previously sent. Please send acknowledgment of such receipt of document.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, thank you for reaching out to us. Your request has been processed by our team.

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    Customer ServiceOnline & AppRefunds & PayoutsStaffBilling

    Reviewed June 26, 2024

    Hello, We barely got the account started and I had an emergent event where I needed to defer and move the deposit date out. I called before the 1st payment was processed, and went through about 9 agents being transferred back into the main queue by the first 4. I initially asked if there were any fees to start and was told No.... then your company was keeping $30 of my deposit - wow! Your agents told me to tell my bank to stop the payment - which they did not give me the actual name of the company making the withdrawal and it went through - Thanks!! Then I was told that since my bank could not do a wire transfer it would be another 7 business days before I would see a refund.

    Oh, and I was told the reason I could not change or manage my account on the website was due to some hacking issue on the website. So much for having complete control of my money on the website! I wasted a LOT of time having to listen to the same scripts repeatedly, being spoken over and transferred back to the main queue. One agent was ill and I had to put her on speakerphone to hear her and I finally asked to be transferred and she refused. Wow!

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    Response from Freedom Debt Relief

    Hi Kelly, thank you for bringing this to our attention. We are very sorry to hear about the trouble you had modifying your draft. We strive to be transparent with our clients and are sorry to hear that our fees were not discussed with you clearly, an account specialist will be reaching out to address your questions.

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    Customer ServiceStaff

    Reviewed June 26, 2024

    It was so easy to talk to customer service. The partner who help me made so, so easy and explained everything and was taking his time to make me feel at ease. I would recommend Debt Relief to whoever wants to get relief. Thank you Tim for be more like a friend than an agent

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Richard! We're delighted to hear that talking to our customer service was easy and that Tim made you feel at ease by taking his time to explain everything thoroughly. It's wonderful to know that he provided such a friendly and supportive experience. We appreciate your recommendation and are here to help anyone seeking debt relief. If you have any further questions or need additional support, please feel free to reach out. Thank you for choosing FDR!

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    Staff

    Reviewed June 26, 2024

    I am so relieved after speaking with my agent. He got right to the point and provided me all my options. I am now set up to start being debt free and I owe it to them. It can be very scary explaining your situation to others, but after a few minutes of talking with Charles I felt comfortable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Vanessa! We're thrilled to hear that your conversation with Charles was helpful and reassuring. It's great to know that he provided you with clear options and made you feel comfortable discussing your situation. We're committed to helping you on your journey to becoming debt-free, and we're glad to have been able to assist you. Thank you for choosing FDR!

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    Staff

    Reviewed June 26, 2024

    I just signed up for this program. So far it has been a smooth ride. The step-by-step process is very informative and has been spot on. Very happy with my decision so far, tough times have happened and I am glad I am finding a way out.. Thank you again!

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    Response from Freedom Debt Relief

    Thank you for sharing your initial experience with us, Krista! We're delighted to hear that your journey with our program has been smooth and informative so far. We're glad you feel happy with your decision and that our step-by-step process has been helpful. If you have any questions or need support as you continue, please feel free to reach out. We're here to help you find your way out of tough times. Thank you for choosing us!

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    Punctuality & SpeedStaff

    Reviewed June 26, 2024

    So far so good. I am hopeful that things work as they should and that my credit can bounce back before long. The people at Freedom have been very helpful and supportive thru this process and have been quick to answer any questions I had. Very grateful for their help thru this.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Andrew! We're glad to hear that things are going well so far and that you are hopeful about your credit recovery. Our team at Freedom Debt Relief is dedicated to being helpful and supportive throughout the process, and we're pleased to know we've met your expectations. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you for choosing FDR!

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    Customer ServiceStaffEase of Use

    Reviewed June 26, 2024

    FDR is an amazing company. They know who you are with every communication. Customer service is impeccable and knowledgeable. Everything they require can be accomplished either online or through email and phone. Their record keeping is on point. Very user friendly web site. 24/7 access to view up-to-date details for your account. I highly recommend this awesome company to anyone with financial assistance or debt issues. First Class!!

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Karen! We're delighted to hear that you've had such a positive experience with Freedom Debt Relief. It's great to know that our team’s personalized approach and the convenience of our online and communication options have met your needs. We're especially pleased that you find our website user-friendly and our customer service impeccable. Your high recommendation and kind words mean a lot to us. Thank you for choosing FDR!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 26, 2024

    I'm totally grateful of the way you guys solve my account registered in the program. How fast my account were settled down. You guys are amazing. I was struggling in debts with credit card for years. Now I feel free of debts and I could not make it without your help. I will recommend all my friends struggling with credit cards payment. Thanks God to hear from you. Thank you very much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your heartfelt feedback, William! We are thrilled to hear that our program has made such a positive impact on your financial situation. It's wonderful to know that we could help you settle your accounts quickly and provide you with the relief you needed. Your recommendation means the world to us, and we're grateful for your support. Thank you for choosing FDR!

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    Punctuality & SpeedStaff

    Reviewed June 26, 2024

    Really enjoy being a part of Freedom Debt Relief in hopes sooner than later my credit will be back in a upstanding manner. The staff is very knowledgeable and they are very eager to answer any question you have. Kudos. I would like to add if anyone is planning on debt consolidation this is the way to go for sure

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rhonda, thank you for your kind words and for being a part of Freedom Debt Relief! We're delighted to hear that you find our staff knowledgeable and eager to assist you. We're committed to helping you get your financial life back on track, and we're glad you're seeing the benefits of our program. Your recommendation means a lot to us. If you have any further questions or need additional support, please feel free to reach out. Kudos to you for taking steps towards financial freedom!

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    Customer ServiceContract & TermsBilling

    Reviewed June 26, 2024

    Freedom Debt Relief has made it so easy for us to make payment arrangements and settlements with our credit cards. The counselors worked with us to make sure our monthly payment amount was manageable. It is so easy to call and speak with someone when we have had questions about the process. We are so happy with the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience with our team, Gilbert! We're thrilled to hear that our team has been able to assist you in making manageable payment arrangements and settlements. It's wonderful to know that you find it easy to get in touch with us whenever you have questions. Your satisfaction is our top priority, and we're delighted that you're happy with the program. Thank you for choosing FDR!

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    Staff

    Reviewed June 26, 2024

    When you have an inquiry or questions about the process, you can either speak to a live Support Person who is more than happy to assist you or you can go to the website where they have some videos or simulation that you can review and guide you in the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Carmen! We are pleased to hear that our support team and online resources have been helpful to you. Whether through direct assistance from our live support agents or the informative videos and simulations on our website, we strive to make the process as smooth and clear as possible. If you ever have more questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    Reviewed June 26, 2024

    From the day we signed on to the day all of our debt was reconciled, Freedom Debt Relief communicated each step along the way. They were there for me every time I had a question, and their kindness was noted and needed while we worked through our debt. I have already recommended them to several of my friends and will continue to do so.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lisa, thank you so much for your kind words and for sharing your experience! We're delighted to hear that our team was able to provide clear communication and support throughout your journey to becoming debt-free. It's wonderful to know that our kindness made a positive impact during this process. We truly appreciate your recommendations to your friends and are grateful for your trust in us.

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    Staff

    Reviewed June 26, 2024

    This has been awesome time for me to move forward with my personal debt. With the understanding that I will get to the place in my life, to be debt free!!!! Thank you for all your help and showing me the way to get out of debt. I have already passed along Freedom Debt Relief to others that may need some help too!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience, Harrydom! We are thrilled to hear that our program has been instrumental in helping you move forward with your personal debt and work towards becoming debt-free. It’s wonderful to know that our guidance has been helpful to you. We truly appreciate your recommendation to others who may need assistance.

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    Contract & TermsPriceRefunds & PayoutsBillingResolution

    Reviewed June 26, 2024

    For the most part I have been satisfied with my service. What I don't like is that what % that is saved %95 of that is taken as a service fee on each item resolved. Say you have a debt of $20,000 they resolve it for %60. They save you $12,000. Their fee is $11,000 so in actuality they are only dropping your out of pocket cost $1,000. I had a debt go to court and got resolved through and external law service because they do not have a firm internally (not and issue). My lender made specific terms on how payments were to be made. Well FDR didn't follow that guideline and almost cost me to default. I had to set up payments outside the program and eventually bypass FDR completely and they still kept their service fee.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Darrell, we are sorry to hear about your experience. An account specialist will be reaching out to address your concerns.

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed June 25, 2024

    Thanks for everything. This program actually works. I was skeptical at first, but took the chance. I'm so glad that I did. I'm looking forward to finishing the program and paying all of my credit card debt. I also appreciate the financial education training. Debt can snowball and building up quickly with interest rates. I appreciate the settlements that are happening at a fraction of the cost. Thanks for all of your help getting this taken care of.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Theresa! We're delighted to hear that our program has met your expectations and that you are making great progress toward paying off your credit card debt. It's completely natural to feel skeptical at first, and we're glad you took the chance and found success with us. Thank you for choosing FDR!

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    StaffBillingLoan Process

    Reviewed June 25, 2024

    Fdr did a great job with my debt. As long as you stay committed with your payments, you will be good. I was able to add extra money so my settlements came quicker than expected. Once my dedicated account balance became high enough, I also qualified for a loan that took care of the rest. My payments for the loan will be less than my FDR payments!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Heather, thank you for sharing your positive experience with Freedom Debt Relief! We're thrilled to hear that you are pleased with the results and that our program has helped you manage your debt effectively. Your commitment to your payments and the extra contributions you made certainly played a significant role in reaching settlements faster. It's wonderful to know that you qualified for a loan to finalize your debt, making your payments even more manageable. Thank you for choosing us as your partners!

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    Staff

    Reviewed June 24, 2024

    My experience with Freedom Debt Relief has been one of the most seamless experiences I have had in a long time. Every one I have spoken with have been courteous, helpful and so patient. I would definitely recommend them to others. I had no idea a company would work so hard with me and be so diligent regarding my financial needs. In just a very short time, they have produced results, having reached a settlement with one of my debtors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Angela, thank you for sharing your positive experience with Freedom Debt Relief! We are thrilled to hear that you found the process seamless and that our team has been courteous, helpful, and patient. It’s great to know that we have been able to meet your financial needs and achieve results quickly. Your recommendation means a lot to us. We are here to continue supporting you, so please don't hesitate to reach out if you need any further assistance. Thank you for choosing Freedom Debt Relief!

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    StaffFollow-Through

    Reviewed June 24, 2024

    I am very satisfied with Freedom co. Thank you very much, for the help with my finances. I am pleased that I went with Freedom for my financial difficulties. I would recommend them very whole heartedly. The agents are very friendly and responsible and they do what they say that they will.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Betty, thank you so much for your kind words and positive feedback! We are delighted to hear that you are satisfied with our services and that we could assist you with your financial needs. It’s wonderful to know that our team has met your expectations by being friendly, responsible, and reliable. Your recommendation means a lot to us. Thank you for choosing Freedom Debt Relief!

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    Reviewed June 23, 2024

    The settlement fees I am paying is on an INFLATED amount. In the end I am paying Discover Bank a much higher amount than initially borrowed and then I am paying Freedom fees on that amount as well which comes out to be around 82% more than I owed after a cash settlement due to garnishment of bank accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Bruce, our objective is to help you pay off your debt as quickly as we can, with savings, but our focus is overall savings. It is important to remember that our fees are included in your estimated program cost. An account specialist will be reaching out to address your concerns.

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    Refunds & PayoutsBillingLoan ProcessRates

    Reviewed June 21, 2024

    I had my credit cards and personal loans enrolled. The interest rates were high and makes monthly payments very difficult. It eats up all my limited income as a retiree. I have to shuffle which bill and pay now and which one next. Now I have enough to pay my necessary bills.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rosalind, thank you for sharing your experience with us. We understand how challenging managing high-interest rates and payments can be, especially on a limited income. We're glad our services have provided you with the peace of mind to prioritize your necessary bills. Keep up the great work!

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    Reviewed June 21, 2024

    I was struggling desperately after my divorce to get my debt under control and I was not able to. Then I learned a Freedom Debt Relief, and everything turned around. They have negotiated my first settlement for me and I saved 49% by doing this. I could not be happier and you should try them too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your story, Sylvia! We're thrilled to hear that Freedom Debt Relief has made such a positive impact on your financial situation, especially during a challenging time after a divorce. Saving 49% on your first settlement is a significant achievement, and we're delighted to have been able to help. Your recommendation means a lot to us, thank you for choosing us!

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    StaffBillingTransparency

    Reviewed June 21, 2024

    Updated on 11/19/2024: I was first excited to get relief with my bills. It’s been five months since I started the process. They are very responsive to my request or concerns. I just have to be patient. As the process moves forward, it takes longer than I expected for all my debt to be included into the program. My balances have increased over time and some are now in collection. My credit score has dropped tremendously, but I hope at the end, it will go back up.

    Original Review: So far everything is going well. I am kept informed of everything that is happening with the accounts that are settled and what order the accounts will follow. They are reachable if I have questions or don’t understand something. You can also go to their portal and see what accounts are being paid.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Janet! We're glad to hear that everything is going well and that you're kept informed about your accounts and their settlement progress. Our team is always here to answer your questions and provide clarity when needed. It's great to know that you find our dashboard helpful for tracking your account payments. We appreciate your feedback and are committed to continuing to support you through this process.

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    Staff

    Reviewed June 20, 2024

    They are legit people and very helpful. I am almost finish with my debt. It made my finances more at ease and smooth sailing. They are awesome. I am very happy I came across them during my financial crisis. I recommended them to my friend and she is in too like me and she loved it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your positive feedback, Ivy! We're thrilled to hear that our team has been helpful and that you're almost finished with your debt. It's wonderful to know that our services have made your financial situation more manageable and smooth. We're also delighted that your friend has joined us and is having a great experience. Your recommendation means a lot to us, and we're here to support both of you every step of the way. Thank you for choosing FDR!

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    Staff

    Reviewed June 20, 2024

    This program has been amazing so far. It's great to have someone step in and help navigate a snowball that has gotten too big. I'm happy to have this alternative eclipsing the need of bankruptcy down the road. At first, I wasn't sure this was legitimate. However, after consulting my husband I decided to give it a try. I'm very glad that I did.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Theresa! We're thrilled to hear that our program has been amazing for you and has helped you manage your financial challenges. It's great to know that we've provided a valuable alternative to bankruptcy. We understand the initial uncertainty, and we're glad you decided to give us a try after consulting with your husband. Your satisfaction means a lot to us, and we're here to continue supporting you every step of the way. Thank you for choosing FDR!

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    Punctuality & SpeedStaff

    Reviewed June 20, 2024

    FDR has gotten rid of a lot of my debt, however constantly getting served with court papers is no fun. There should be a better way to handle debtors. I am happy that they take care of these issues quickly. However you have to pay more for their help. They do a great job of getting less for you to pay. The process is slow.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Barbara, thank you for sharing your feedback. We're glad to hear that we've been able to help reduce your debt and that you're satisfied with our efforts to handle issues promptly. We understand that dealing with court papers can be stressful, and we strive to make the process as smooth as possible. While the process can be slow at times, our goal is to negotiate the best possible settlements for you. Your input is valuable, and we'll continue working to improve our services. Thank you for your patience and understanding.

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    Online & AppStaff

    Reviewed June 19, 2024

    They Helped immediately as they said they would. The site is Very easy to follow and understand. They make sure you understand and they work with you to fill your needs. I am looking forward to having all this behind me after the program with the help of Freedom. So glad I chose them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Kelly! We're thrilled to hear that we were able to assist you right away and that you find our site easy to navigate. It's our priority to ensure you understand each step and to work closely with you to meet your needs. We're glad you chose us and are committed to helping you achieve your financial goals. Looking forward to seeing you successfully complete the program and leave your debt behind!

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    Customer ServiceStaff

    Reviewed June 19, 2024

    The whole process from initial phone call through approval of settlements has been smooth and provided a great deal of comfort and peace of mind. The strategy involved has been targeted and I appreciate the effort and care taken to assist me along the way. I would recommend this company to others who need help with debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Scott! We're delighted to hear that the entire process, from your initial phone call to the approval of settlements, has been smooth and has provided you with comfort and peace of mind. Our team is dedicated to creating targeted strategies and offering the care and support needed to assist you effectively. Thank you for choosing FDR!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 18, 2024

    Wasn't dissatisfied. Just the experience was good up until the last account negotiations. We were told if something entirely different in order to speed up negotiations and when the money finally showed up in the account was told something entirely different. I understand that Freedom Debt Relief has fees that needed to be paid but it was a let down. Also, if a client is wanting to call to add funds, should be fixed to where the money comes out immediately or 2-3 days and at least should show the pair balance on the account and not just in payment history.

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    Response from Freedom Debt Relief

    Charles thank you for sharing your experience with us. We are sorry to hear about your challenges at the end with your last account. An account specialist will be reaching out to address your concerns.

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    PricePunctuality & SpeedBillingHonesty & Transparency

    Reviewed June 18, 2024

    If you want my honest opinion, I will give it. I do see slow progress in getting my past due credit card bills paid off. The amount I am saving from your negotiating after your fees are included is only $200 or less. I believe you guys should try to save me more money by negotiating better settlement amounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi John, thank you for your honest feedback. Our objective is to help you save money and pay of your debts in realistic timeframes. Our focus is overall savings, and your fees are included in your estimated program cost. It is also important to note, our fees are set and will change through the duration of your program.

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    Contract & TermsMaintenanceBilling

    Reviewed June 17, 2024

    I am ok with the movement my of debt, I was not really aware of the fees paid to FDR for each individual debt settled. They are pretty high fees for each debt. And I did not expect that debts will be broken down to monthly payments also. I am paying a fee for something that I really could have done and saved some money while doing so.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Courtney, thank you for bringing this to our attention. An account specialist will be reaching out to answer any questions you may have regarding your fees.

    Staff

    Reviewed June 17, 2024

    Freedom has tried to settle two debts, that is good. However I have 3 large debts with one creditor, I have asked over and over and over if they could at least contact them, they are ready to sue me. All I get is excuses, runaround and no action or help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gerald, we are sorry to hear that our strategy is causing you to feel this way. An account specialist will be reaching out to answer any questions or concerns you may have.

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    Customer ServiceBilling

    Reviewed June 17, 2024

    Freedom Debt Relief gave me my sanity back. I thought I would lose my mind. I had anxiety and depression. When I contacted Freedom Debt Relief, by the end of the phone call I was enrolled and feeling relief and hadn’t felt in a long time. Everything was explained to me in the order of the steps I be taking. The payments I make are in no way beyond my budget. They constantly check in on me and I’ve paid 3 almost 4 creditors in less than 5 months. I thank GOD for Freedom Debt Relief and highly recommend them to anyone trying to get back into financial grace.

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    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Terreal! We're incredibly grateful to have been able to help you regain your peace of mind and alleviate your anxiety and depression. It's wonderful to hear that our team provided clear guidance and support, making the process manageable and within your budget. Congratulations on the progress you've made in settling your debts in such a short time! We're honored to be a part of your journey back to financial stability and deeply appreciate your recommendation. Thank you for choosing FDR!

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    StaffBilling

    Reviewed June 17, 2024

    I was hesitant on joining a program. The initial consultation is what really helped me to understand and take the next step. The whole process had been painless. I haven't hit the year mark yet and half of my credit cards have already been settled. It's very exciting to get the text that another account has been settled. I look at dashboard daily!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Michelene! We're so glad to hear that the initial consultation helped you take the next step and that the process has been painless for you. It's exciting to know that half of your credit cards have already been settled before the year mark. We understand how thrilling it can be to receive those settlement notifications and to monitor your progress on the dashboard. We're here to support you every step of the way, and we look forward to continuing to help you achieve your financial goals!

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    Follow-Through

    Reviewed June 17, 2024

    I have been in the program just under a year and everything is going as promised. I’ve been making my deposits on time and Freedom has been negotiating debts and getting some knocked out. I would recommend this program to anyone in financial hardship with eligible debt. Once I graduate the plan then I will be on the right track to controlling my own debts and being able to build my credit back up. The one thing I would say is if it’s possible for you then you should make extra deposits into your dedicated account. This would allow FDR to negotiate your debts faster.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Joshua! We're delighted to hear that everything is going as promised and that you're seeing progress with your debt negotiations. It's great advice to make extra deposits if possible, as it indeed helps us negotiate debts faster. We're committed to helping you regain control of your finances. Your recommendation means a lot to us, and we're here to support you every step of the way!

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    StaffTransparency

    Reviewed June 17, 2024

    They were very good at what they do. Helped me out a lot. Took a lot of stress away and they keep me updated. Their staff was friendly and courteous. Gave me confidence that I was doing the right thing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul, thank you so much for your kind words! We're thrilled to hear that we could help alleviate your stress and keep you updated throughout the process. Our team prides itself on being friendly and courteous, and it's wonderful to know that we could provide you with confidence and support. Thank you for choosing FDR!

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    Tech

    Reviewed June 15, 2024

    Could be better. Gave my creditors, takes too long, fees are high but gotta do what gotta do and signed contract guess should’ve read the itty bitty fine print. They don’t answer your questions. They go around them, never give straightforward forward answers. When you ask questions they give generic answers. It sucks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Candice, we are sorry to hear you feel like we were not clear about our fees. We discuss settlement fees during enrollment, welcome call, and are disclosed in the debt resolution agreement you signed. An account specialist will be reaching out to address your questions.

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    Refunds & PayoutsStaffBilling

    Reviewed June 15, 2024

    I always panicked when I couldn't pay my credit cards and they just began to drown me. I couldn't manage it anymore and I dialed the number and from the minute I got a rep. until today they have done such an amazing job helping me and getting my debts paid. Even when a major card company served me with papers they are suing me FDR made sure I knew exactly how we would move forward and assured me they would be able to help me and they are. I thank God for FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Elizabeth, thank you for sharing your experience with Freedom Debt Relief. We are truly touched by your words and are grateful for your trust in our services. It's wonderful to hear that our team has been able to provide you with the support and reassurance you needed during such a stressful time. We're glad we could help you manage your debts and navigate through challenging situations.

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    Staff

    Reviewed June 15, 2024

    I love the clarity of the program when speaking with representatives. I love the help I receive with answering my questions regarding my account. I’m already referring other family members to Freedom. I’m looking forward to getting more debt resolved. This is also teaching me to pay more attention to my credit reports.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Ltanya! We're delighted to hear that you appreciate the clarity of our program and the helpfulness of our representatives. It's great to know that your questions are being answered effectively and that you're already referring your family members to Freedom Debt Relief.

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    Punctuality & SpeedStaff

    Reviewed June 15, 2024

    I thank you guys for helping me get my credit straight but my credit score are still low and I'm not understanding that. Hope someone can reach out to me, and explain to me and how much longer do I have to wait for my credit score will start improving, again I really appreciate Freedom Debt for guiding me to big and better things.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brenda, thank you for your review. We are a debt settlement program, not credit experts. Our objective is to help you pay off your debt by saving you time and money. It is normal to see a decrease in your credit at the beginning of your program. An account specialist will be reaching out to address any further questions you may have.

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    Staff

    Reviewed June 14, 2024

    Very good company to work with. They helped me pay off my debt, with no problems. Next January my debts will be paid. Extremely nice people, and they explain every step of the way.. If you need help paying your debt off, Freedom Debt Relief is the place to go. Barbara **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your fantastic feedback, Barbara! We’re thrilled to hear that you’ve had a great experience with Freedom Debt Relief and that your debts will be fully paid off by next January. It’s wonderful to know that our team has been helpful, friendly, and clear in explaining every step of the process.

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    StaffBilling

    Reviewed June 14, 2024

    This is the best decision I’ve made I know the process take time but it’s okay at least I know everything is taking care of as long you make your weekly payments on time. Yes I would recommend the program to a family member or a friend. Thank you Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Marie! We're thrilled to hear that you consider joining Freedom Debt Relief one of the best decisions you've made. We understand that the process takes time, and we're glad to know that you feel confident everything is being taken care of. Your recommendation to family and friends means a lot to us, and we truly appreciate your trust and support. Thank you for choosing Freedom Debt Relief and for your kind words.

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    Refunds & PayoutsStaffBilling

    Reviewed June 14, 2024

    Everyone is always super polite and answers every question I have. I am so excited to have no more credit card debt! My father used Freedom as well and has paid his acct in full. No more credit card debt for me. I have told all my friends about freedom. Thank you for being a legit company and helping me get rid of my credit card debt for good.

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    Response from Freedom Debt Relief

    Hi Patricia, thank you so much for your kind words! We’re thrilled to hear that our team has been able to answer all your questions and that you’ve had a positive experience with our program. It's wonderful to know that you’re excited about being free from credit card debt, and it’s inspiring to hear about your father's success with Freedom Debt Relief as well. Thank you for choosing us!

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    Punctuality & Speed

    Reviewed June 14, 2024

    It's been a long process my credit score has dropped tremendously but I'm just going with the the process and hoping that it will get better. It's has been almost 6 months and I'm seeing slow progress and I think that it was getting better and that what I'm hoping for is finally happening and things are getting paid off slowly but surely

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    Response from Freedom Debt Relief

    Rosween, we know it can be overwhelming to see your credit impact. This is a normal part of the process, we encourage you to contact a credit expert when your program ends to help you reach your credit goals.

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    Punctuality & SpeedStaff

    Reviewed June 14, 2024

    F.D.R. is a professional company. They are courteous. They are punctual. I am pleased with F.D.R.. I would recommend them to a friend. F.D.R. helps me to understand methods for my budget. They will have me debt free and still secure. F.D.R. is company that I want to appreciate and thank.

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    Response from Freedom Debt Relief

    Paul, thank you for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you find our team professional, courteous, and punctual. Your satisfaction is our top priority, and it’s wonderful to know that our methods have helped you with your budget and brought you closer to being debt-free. Thank you for choosing FDR!

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    Staff

    Reviewed June 14, 2024

    I am very happy with my experience with FDR. The whole process was explained in great detail so that I could better understand what was going to happen. I felt comfortable explaining my situation and felt like the Rep really understood my end goal. I am happy I chose them!

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Jamie! We’re delighted to hear that you’ve had a positive experience with FDR and that the process was clearly explained to you. It’s great to know that you felt comfortable discussing your situation and that our representative understood your goals. Thank you for choosing us!

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    Punctuality & SpeedStaff

    Reviewed June 13, 2024

    Happy I'm getting help. It's takes awhile but it's been nice. My card are almost done. I'm very excited. I can't wait for all of them to be paid off. I believe I have three left out of ten cards. I have been with them two years now. It does take time but it's great to know I'm almost done with all my cards.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Cassandra! We're delighted to hear that you’re happy with the help you’ve received and that you’re making significant progress. It's exciting to know that you have only three cards left out of ten. Your commitment and patience are truly paying off!

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    Customer ServiceStaff

    Reviewed June 13, 2024

    This program is wonderful. They do not scold you for having debt. They help you with a solution. They do not pressure you in to the program. They are respectful of you and what you are in need of. All around great customer service. Very pleasant to talk to. I am glad I started my program and I will be debt free soon. I thank you for helping a single mother make a great and wise decision.

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    Response from Freedom Debt Relief

    Hi Jennifer, thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our program and our team. It's our goal to provide respectful and supportive service, and it's great to know that you felt no pressure and found our assistance helpful. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 13, 2024

    Happy with what info I was given. Still don’t understand all the information but will take time. The deposit to my account is confusing but in time will grasp what it entails. Am anxious to reach a goal of being out of debt. Can’t happen soon enough. Too easy to spend money you don’t have.

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    Response from Freedom Debt Relief

    Hi Winona, thank you for sharing your thoughts with us. We're glad to hear that you're happy with the information you've received so far. We understand that some aspects can be confusing initially, but we're here to help you every step of the way.

    Please don't hesitate to reach out if you have any questions or need further clarification on the deposit to your account or any other aspect of the program. Your goal of becoming debt-free is important to us, and we're committed to assisting you in reaching it as smoothly and quickly as possible.

    Thank you for choosing FDR. Together, we'll work towards your financial freedom.

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    Punctuality & SpeedStaff

    Reviewed June 13, 2024

    If I had a friend that needed help I would refer you all to them. You all are great to help other customers. I'm so pleased that one of my card is competed. It lifted a lot off my shoulders and I can't wait till everything gets settled. Whenever I have a question about my stuff you always make me feel better. I'm so glad I went with you all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Betty! We're delighted to hear that you've had such a positive experience with us and that one of your cards is already completed. It's fantastic to know that this has lifted a weight off your shoulders.

    We're always here to support you and answer any questions you may have. Your recommendation means the world to us, and we’re so glad you chose us to help with your financial journey.

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    Punctuality & SpeedRates

    Reviewed June 13, 2024

    So far this program is assisting me with eliminating debt at a fast rate. I couldn’t be happier. I sincerely appreciate the effort of this team, because I’m constantly working with our military units while trying to conquer debt and their actions alleviate the stress that I once had. Thank you FDR!

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Timothy! We're thrilled to hear that our program is helping you eliminate debt quickly and effectively. It's especially meaningful to know that our efforts are alleviating your stress, keep up the great work!

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    Customer ServiceContract & TermsBilling

    Reviewed June 13, 2024

    I will be specific, I stopped paying creditors like I was instructed and at least monthly I receive an email telling me I am paying the creditors when I am not. Then to make matters worse, in the last 6 weeks I deposited over $1,300 into my account and you did not make one payment to my creditors. You took all but $48 as fees causing agreements to expire.

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    Response from Freedom Debt Relief

    Hi Robert, we are sorry to hear that you are unhappy with your progress. An account specialist will be reaching out to address your account and answer any questions you may have.

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    Contract & TermsPriceCommunication

    Reviewed June 13, 2024

    No one tell the you charge a fee for each settlement. I pay too much fee. No one told me that I will pay fee for each transaction that you make for my settlement. They should tell me about it. Now I can’t get way with it. I like to have

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    Response from Freedom Debt Relief

    Karim, we are sorry to hear that you feel like we have not been clear about our fees. Settlement fees are determined in your enrollment and discussed in your debt resolution agreement, and during your welcome call. We take the determined percentage and apply it to the beginning balance of each account that we settle for you, your fees are already included in the estimated program cist that we discussed with you and reflects on your agreement. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffTransparency

    Reviewed June 13, 2024

    When I first started I have high hopes. There’s one explanation I received from the initial representative but never heard from her after that which made me feel a bit of a lost. The program seems great but the communication from the rep even after emails and calls I never received any response and I didn’t like that at all. As I said the program seems to be working well.

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    Response from Freedom Debt Relief

    Hi Sheehan, thank you for sharing your experience. We are sorry to hear that you feel lost and that you are unhappy with our customer service efforts. An account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed June 13, 2024

    I don’t know about anyone else’s experience but for us this was great success. I have 5 more payments to go and we are debt free. We could never have done it without Freedom Debt Relief. We are so thankful

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Judy! We are thrilled to hear about your success with Freedom Debt Relief and that you're just a few payments away from being debt-free. It's wonderful to know that our program has made such a significant impact on your financial journey. Thank you for choosing us!

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    Staff

    Reviewed June 12, 2024

    I would definitely recommend your program to anyone who has debt issues because of the way you guys are helping me, which is wonderful! Clearing up my debt is a wonderful thing because it can open more doors for me and my family. So yes I would definitely recommend your program to anyone who has debt issues.

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    Response from Freedom Debt Relief

    Julner, thank you for sharing your positive experience with Freedom Debt Relief! We are thrilled to hear that our program is helping you clear your debt and create new opportunities for you and your family. Your recommendation means the world to us!

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    Customer Service

    Reviewed June 12, 2024

    I have been depositing for almost a year. Jen has taken 3000.00 for negotiations extended over 2 years. I would not recommend Freedom Debt Relief. Completely dissatisfied will not use again if the need arises? Sincerely Frances. Don't get my questions answered when calling.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Frances, we are sorry to hear about your experience. An account specialist will be reaching out to address your concerns.

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    Reviewed June 12, 2024

    Yes I would recommend Freedom Debt Relief. Life doesn’t always go as planned the things that happen or sometimes out of your control. Thanks to freedom debt relief I’m able to have control of my monthly finances. If not for them I would be paying and paying and get nowhere. I could see the light of the tunnel now.,

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    Response from Freedom Debt Relief

    Raymond, thank you for sharing your experience with Freedom Debt Relief! We understand that life can be unpredictable, and we're glad to hear that our program has helped you regain control of your finances. Please let us know how we can continue to support you!

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    Sales & MarketingStaffHonesty & Transparency

    Reviewed June 12, 2024

    When I first contacted FDR I was a little scared. Due to all the scams out here, I have to be honest this has been the best experience I’ve had. FDR has worked hard to help get my debt cleared up and increase my credit score. I have told several friends and family member about FDR.

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    Response from Freedom Debt Relief

    Karen, thank you for sharing your experience with Freedom Debt Relief! We understand that taking the first step can be daunting, and we’re thrilled to hear that we could alleviate your concerns and provide you with a positive experience.

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    Punctuality & SpeedStaff

    Reviewed June 12, 2024

    Freedom Debt Relief makes everything very clear and communicate very well on what is going on with my account. I would recommend Freedom Debt Relief to my family and friends. The fees may be a little high at times depending on what is owed but they take all the work away from you and that is helpful with my busy schedule.

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    Response from Freedom Debt Relief

    Diane, thank you for sharing your experience with Freedom Debt Relief! We are pleased to hear that our clear communication and account management have been helpful for you. Your recommendation to family and friends means a lot to us.

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    Punctuality & SpeedStaff

    Reviewed June 12, 2024

    I received nothing but great service from FDR, it's a difficult journey due to all my debt, but FDR has been supportive and helpful throughout it all. My credit score even had a small increase this month! They negotiated each debt right on schedule with their promise and prediction. I am thrilled with the service!

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    Response from Freedom Debt Relief

    Carla, thank you for sharing your wonderful experience with us! We're delighted to hear that you received great service and found our support helpful throughout your journey. It’s fantastic news that your credit score has increased and that we could negotiate your debts as promised. Thank you for choosing FDR!

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    Price

    Reviewed June 11, 2024

    I would definitely recommend going through this program depending on your situation. It was very easy to set up and start. The beginning is tough but once you're a couple months in you will start settling debts and start feeling better about your situation. My credit score has bounced back half way after about 9 months. It's worth it if you don't want to have a bankruptcy on your record.

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    Response from Freedom Debt Relief

    Tyler, thank you for sharing your experience with Freedom Debt Relief! We’re pleased to hear that you found our program easy to set up and that it has helped you start settling your debts and improving your credit score. Your recommendation means a lot to us.

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    Staff

    Reviewed June 11, 2024

    I think the debt really program is a good idea for people that are trying to get back on their feet. They did a great job working with me and helping me get rid of a lot of debt. I am happy for the help that they gave me. I am now free of a lot of debt. That I got myself into. Thank you very much for the assistance. Is greatly appreciated.

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    Response from Freedom Debt Relief

    Kathy, thank you for sharing your experience with Freedom Debt Relief! We're delighted to hear that our program has been a good fit for you and has helped you get back on your feet by reducing your debt. Your financial relief and satisfaction are our top priorities.

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    StaffRates

    Reviewed June 11, 2024

    I have been completely satisfied with Freedom Debt Solutions. Every one that I have dealt with is very knowledgeable and has my best interest in mind. I entered this program with 6 accounts 8 months ago and they have already settled 3, if I remember correctly. Anyone that is in the situation I was in would be smart to let this company give you some peace of mind as they have done for me in such a short time.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Donna! I'm thrilled to hear that you've had such a positive journey with our team. We are thrilled to hear that you have been completely satisfied with our services and that our team has been able to support you effectively. It's fantastic to know that we've already settled three of your six accounts in just eight months, providing you with some peace of mind.

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    Customer ServiceStaff

    Reviewed June 11, 2024

    This company has done what it advised me when I contacted them, very well informative answers, well done. I would recommend Freedom Debt Relief to my family and friends. When I have or don't understand what the creditors are trying to do I can easily call Freedom Debt to answer my questions.

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    Response from Freedom Debt Relief

    Oswaldo, thank you for sharing your positive experience with Freedom Debt Relief! We’re delighted to hear that our team provided you with clear, informative answers and that you found our services helpful and reliable. Your recommendation to family and friends means a lot to us.

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    Sales & MarketingStaff

    Reviewed June 11, 2024

    Staff was friendly easy to work with. No judgment. No problems. They make it so much more easier to get my things paid off in a timely manner. I am glad I saw the ad for these folks when I did... Very helpful, explained everything, made me feel like I was making the right decision at the right time for myself and my situation. I think I would be still in a rut if it wasn't for Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Corie, thank you for taking the time to share your experience with Freedom Debt Relief! We're thrilled to hear that our friendly and non-judgmental staff made it easier for you to manage and pay off your debts. It's wonderful to know that our assistance has had such a positive impact on your financial situation.

    We're glad you found us at the right time and felt confident in your decision to work with us. Your feedback is greatly appreciated, and it motivates us to continue providing the best possible service to our clients.

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    Customer ServiceStaffBilling

    Reviewed June 11, 2024

    This is the first time using Freedom Debt Relief. I made my Payments On Time as agreed. All Reps especially Kye were very helpful & professional in guiding me through this process. Communication was always on point & especially via email. Thank you & keep up the good work folks!

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    Response from Freedom Debt Relief

    Hi Jason, thank you for sharing your positive experience with Freedom Debt Relief! We're delighted to hear that our team, especially Kye, provided you with the support and professionalism you needed throughout the process. Your kind words about our communication and service mean a lot to us.

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    Customer ServicePriceStaff

    Reviewed June 11, 2024

    Excellent program very respectful customer service. They are very helpful if you have any questions about your status and progress moving forward in the program. There is a fee when they finalize the negotiations of each debt you owe and the amount various depending on how much your final balance at settlement was. Overall I would recommend this program to whoever is in too much debt almost more than the money they're bringing in each month. Well worth it

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    Response from Freedom Debt Relief

    Thank you for your excellent feedback, Antonio! We're thrilled to hear that you find our program respectful and our customer service helpful. It's great to know that our team has been able to assist you with your questions and keep you informed about your progress.

    We appreciate your understanding of the fees associated with the settlement process and are glad to hear that you find the program worthwhile. Your recommendation means a lot to us. Thank you for choosing us!

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    Customer ServicePunctuality & SpeedRates

    Reviewed June 11, 2024

    After contacting FDR in early April of 2023, my financial worries became far less burdensome. Due to the out of control of inflation, and the ridiculous controls the present administration has forced all Americans into...I was left to consider BANKRUPTCY or FDR. The choice became 100% clear, and appropriate, that FREEDOM DEBT RELIEF was THE CHOICE. 7 of 8 credit accounts have been settled at a very reduced rate (50% or more), with 2 completely paid off. The 8th account will soon join the other 7 and I will no longer worry about receiving constant emails and phone calls about my overdue accounts from collection agencies. I would, and "AM", recommending FREEDOM DEBT RELIEF to anyone I know who is in a similar situation, that I am now no longer in...THANKS TO FDR.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Claude! We are thrilled to hear that Freedom Debt Relief has made such a positive impact on your financial situation. Our team works hard to provide effective solutions, especially during challenging economic times, and we are delighted that we could assist you in resolving your debts with such positive outcomes. Thank you for choosing and recommending us!

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    Customer ServiceStaffEase of UseTransparency

    Reviewed June 11, 2024

    We are very pleased with our experience from our agent who answered all our questions when we first inquired till we were comfortable & sure of what to do. This has been an easy and very helpful process. The dashboard is easy to use along with Customer service. FDR has been available whether through email or phone call and helpful with clear explanation of messages or what is needed.

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    Response from Freedom Debt Relief

    Thank you for sharing your wonderful experience, Nancy! We’re delighted to hear that our agent was able to answer all your questions and make you feel comfortable with the process. It’s great to know that you find our dashboard user-friendly and our customer service helpful and accessible. We’re committed to providing clear communication and support through every step of your journey. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 11, 2024

    Great working with this company. They have done a great job helping me consolidate my debt. Looking forward to continuing my business relationship with Freedom Debt Relief. Will share my experiences with others. Hopefully my future debt will get resolved in a timely manner. So far been happy with the experiences. Glad I began with this company.

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    Response from Freedom Debt Relief

    Thank you for your positive feedback, Robert! We’re thrilled to hear that you’ve had a great experience with our debt settlement program and are looking forward to continuing our business relationship. Your willingness to share your experiences means a lot to us. We’re committed to resolving your debt in a timely manner and ensuring your continued satisfaction. Thank you for choosing FDR, please let us know how we can continue to support you!

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    Staff

    Reviewed June 11, 2024

    The lady that assisted me was very helpful and informative. She was very understanding regarding my situation and didn’t make me feel like things were going to be okay financially within time and with this plan it will eventually happen! Overall it was a great experience considering the circumstances and she helped make me feel less stressed about my finances knowing that we have created a plan to get things in order.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Chelsey! We're so glad to hear that our team member was able to provide you with the support and information you needed during this challenging time. It's wonderful to know that you feel more at ease and confident about your financial future with the plan we’ve created together. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed June 11, 2024

    This is a great company. They have helped me along the way to get out of debt. I have used them now for a second time. I would recommend them to anyone. The customer service is great. They will talk to you where you understand the process. Also will give you guidelines to follow thru the complete process. Then will let you know when they have negotiated with your debtors. Awesome organization to work with getting your affairs in order. I appreciate them so much. Thank you for all you have done for me to free up my debts. This program really works.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Joni! We're delighted to hear that our program has been effective for you and that you've had such a positive experience with our team. Your recommendation means a lot to us. We're committed to providing clear guidance and excellent customer service throughout the entire process. Thank you for choosing FDR!

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    Staff

    Reviewed June 10, 2024

    Very pleased so far. I look forward to working with Freedom Debt Relief to help get my debt eliminated faster. The representative I spoke with originally was very informed and helpful. He helped me to understand how the program works and what was expected of me and what to expect from FDR.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Danny! We’re thrilled to hear that you’re pleased with our services and that our representative was able to provide you with the information and support you needed. We look forward to continuing to work with you and helping you achieve your goal of eliminating your debt faster. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 10, 2024

    Very happy that FDR could help me once again. They helped me years ago and they helped me straighten my credit. I'm back again hoping for the same experience. So here to FDR and helping me again! Thank you! I'm very happy that you can help me out again! Let's do this!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words! We're thrilled to have been able to help you in the past and are excited to assist you again. Your confidence in us means a lot, and we're committed to providing you with the same positive experience this time around. Let's work together to achieve your financial goals once more! Thank you for choosing us again Heather!

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    StaffTransparency

    Reviewed June 10, 2024

    Freedom Debt Relief is amazing company. Can’t explain how they saved my life. All the way since the beginning it was transparent, polite and smoothly. The process, approach and their patience are incredible. During these months the hope is back and now I’m pretty confident in my future. Everything cool and helpful.

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    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Vladimir! We're thrilled to hear that our team has had such a positive impact on your life and that our transparent, polite, and smooth process has brought you hope and confidence for the future. Your kind words about our approach and patience mean a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for being a valued part of the Freedom Debt Relief family!

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    Customer Service

    Reviewed June 10, 2024

    Seems like notations could be better and faster, not very much contact. They never got ahold of me. Wish I would have checked around before I signed with them. A couple of people I talked to there did not seem to have a very good attitude but I'm am very happy to be out of the debt.

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    Response from Freedom Debt Relief

    Hi Jerry, thank you for your feedback! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We hope that with time, you will see that our process works!

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    PricePunctuality & SpeedMaintenanceBillingTransparency

    Reviewed June 10, 2024

    Updated on 07/14/2024: It’s almost 6 months ago I’m working with you, my credit score is too low, I’m still suffering for that; too much bad impact on my credit history, the negotiations with my creditors are not working quickly. Please try to negotiate quick as soon as possible, because I respect the methods of payment with you.

    Original Review: I’m disappointed of the last negotiation with Bank of America. The debt reduction is $1,973; you charged me $1,205.04 as settlement fee (almost 70% of debt reduction); that’s not serious because you charge me more, I’m not happy for that. That’s too much on my deposit and don’t forget how I’m in trouble with the bad credit; remember another charge of $9.95 every month.

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    Response from Freedom Debt Relief

    Viateur, we are sorry to hear that you are upset about our fees. Your fee percentage is set and is determined by the enrolled balance of each debt. We do not take a percentage of the debt reduction. It is also important to remember that our focus is overall savings. Please reach out to customer service if you have questions about your the fees associated with your accounts.

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    Customer ServiceBilling

    Reviewed June 10, 2024

    Freedom Debt Relief did everything they said they would. Got me out from my high debt on credit cards. They are awesome! They tell you everything that is going on with your creditors and explain to you how to handle the calls from them as well. The process they will explain it upfront.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience! We're thrilled to hear that we were able to help you get out from under your high credit card debt. Transparency and communication are key to our process, and we're glad that you felt informed and supported throughout your journey. Keep up the great work Patrick!

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    StaffTransparency

    Reviewed June 9, 2024

    They offer support to help guide me with difficult times. There is coaching on how to communicate, or not communicate throughout the process. There is legal support if needed also. It looks like I may have debts resolved soon than I thought. It greatly helps to fund the program to the best of your ability, after all it is the user that has to fund the settlements. You can get advice or check in on the status of the account, and settlement updates at any time.

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    Response from Freedom Debt Relief

    It's wonderful to hear that you've found our support and guidance helpful during these challenging times. Our goal is to provide comprehensive assistance, including coaching on communication and access to legal support when needed. We're delighted that you may have your debts resolved sooner than expected. Keep up the great work William!

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    Customer ServiceStaff

    Reviewed June 9, 2024

    Great people to work with. They explained everything to me. I would recommend to my friends if need to. Very nice to talk to on the phone. If needed I would do over again with Freedom. They helped me out with everything. This is for everyone who is with Freedom.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Sharleen! We're thrilled to hear that you had a positive experience with our team and that everything was explained clearly to you. Your willingness to recommend us to your friends is greatly appreciated, and it's wonderful to know that you'd choose Freedom Debt Relief again if needed.

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    Staff

    Reviewed June 9, 2024

    Katelyn made it easy for me to understand the program and made me feel less stressful to talk to. She cares about her clients and will be there to assist with any further questions. The process to get started is very streamlined and easy to access via the website. They also have an option to increase deposits making it faster to pay off the debt. FDR is a wonderful company to use to get the debt paid off and a friendly staff.

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    Response from Freedom Debt Relief

    William, it is wonderful to hear that Katelyn was able to provide you with clear explanations and a supportive presence during your interactions. We're fortunate to have dedicated team members like her who truly care about our clients' well-being. We are glad that you found the process streamlined and accessible through our website, and it's great to know that you appreciate the option to increase deposits to expedite your debt payoff. Thank you for trusting us, William!

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    Staff

    Reviewed June 9, 2024

    FDR has helped me dig out of debt I accrued for various reasons. I pay biweekly through autopay. It is an easy program to follow and autopay makes it easy to stay on track. They also allow you to add additional debts as you go. I like this option for things that may come up in the future.

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    Response from Freedom Debt Relief

    We are thrilled to hear that Freedom Debt Relief has been instrumental in helping you navigate your way out of debt. It's fantastic that you find our program easy to follow, especially with the convenience of automatic drafts. Simplifying the process and offering flexibility with adding additional debts as needed is crucial for our clients, and we are glad to hear that you appreciate this feature. Keep up the great work, Dionne!

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    Reviewed June 9, 2024

    So far they have been always upfront with me. This is the second time that I have used Freedom Debt Relief. Very happy. The only complaint would be that the debt companies constantly contact me and I have been told that they were all notified. So I hope that is true.

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    Response from Freedom Debt Relief

    Rocco, it's great to hear that you've had positive experiences with us and that we've been upfront with you throughout the process. We understand that dealing with constant contact from debt companies can be frustrating, despite assurances that they've been notified. Please know that we do our best to inform creditors of our involvement and work towards resolving debts, but sometimes it can take time for them to update their records accordingly. We encourage you to check out the resources available on your dashboard, that can help guide you through those difficult communications!

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    Customer ServiceStaff

    Reviewed June 9, 2024

    The FDR rep I worked with was very informative. He explained everything and went over everything. He was very pleasant and answered my questions. But it's hard for me to get in touch with them, because the number doesn't go directly to the representative to help me. I have emailed him. It's been a while that I emailed him because I never got a response back. So I don't know if he's still there or he's out on sick leave. But I would recommend FDR.

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    Response from Freedom Debt Relief

    Linda, we are glad to hear that your experience with your FDR representative was informative and pleasant overall. It's essential for our clients to feel well-informed and supported throughout the process, so we are pleased to hear that your questions were answered and that you found the explanation thorough. We encourage you to reach out to customer service to address your questions, our team is ready to assist you seven days a week.

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    Customer ServicePriceStaffBilling

    Reviewed June 9, 2024

    If I had any questions, I'd just call them and ask them. I never had a problem with them when I talked to them. They were always there to help me and they were nice. They settled a couple of my bills and my debt for me. Before, I'm on social security, I didn't have much money coming in each month. When they started helping me, that left me with a little bit more money to do other things that I needed to do.

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    Response from Freedom Debt Relief

    Donna, we are glad to hear that you found our team accessible and helpful whenever you had questions or needed assistance. It's wonderful that we were able to settle some of your bills and alleviate some of the financial strain, especially considering your fixed income. It's our goal to make the process as smooth and beneficial for our clients as possible, and We are delighted to know that we were able to provide you with some relief and flexibility in your budget.

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    Staff

    Reviewed June 9, 2024

    From start to finish I felt confident that my headaches and worries were being tended to and I could relax knowing someone was handling my affairs. Representatives were polite, knowledgeable and encouraging. I would recommend Freedom Debt Relief to anyone in my position. Thank you to all involved in handling my account. You made it painless all the way to the end! God bless each one of you.

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    Response from Freedom Debt Relief

    Phyllis, it's wonderful to hear that you felt supported and reassured throughout the process with our team! Providing peace of mind and relieving the burden of financial worries is exactly what we strive to do for our clients. We are delighted to know that our representatives were polite, knowledgeable, and encouraging, as we aim to provide exceptional service every step of the way. Thank you for choosing FDR!

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    Refunds & PayoutsStaffRatesCommunication

    Reviewed June 9, 2024

    I have only known you for a short time. So far, I am pleased with your service. I like the way you keep me informed. The person who introduced me to the program gets an A-PLUS from me. I have always paid my debts. I am a little embarrassed to have to rely on someone else to help. However, the interest rates are too high. So, Thanks.

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    Response from Freedom Debt Relief

    Thank you so much for taking the time to share your thoughts with us, Ethel. We're delighted to hear that you're pleased with our service so far and appreciate our efforts to keep you informed. We understand that needing assistance can sometimes feel challenging, and we truly appreciate your honesty about this. Our goal is to provide support and solutions that make things easier for you. Thank you for choosing FDR and for trusting us on this journey!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 9, 2024

    They have stayed in touch and helped me along the way with any questions I have had. As long as you stay in time with payments there will be progress. Hopefully I get put on the advance consolidation which would speed my graduation date to being debt free. Every customer service personnel that I have came in contact with have really helped a lot.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us! We're delighted to hear that our team has been able to stay in touch and assist you with all your questions. Your proactive approach and timely payments are crucial in making progress, and we're glad to see that you're on the right path. Thank you for choosing Freedom Debt Relief, Ryan!

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    StaffRatesTransparency

    Reviewed June 9, 2024

    Freedom has saved money on my cards with all the interests that has build up. Has kept up to date on what's going on with a my debit cards. The staff has been easy and respectful to talk to. The staff has answered my questions in a way l can understand. They have answered me a timely time.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Lynda! We're delighted to hear that our services have helped you save money! It's wonderful to know that you've found our staff easy and respectful to talk to, and that they've been able to answer your questions clearly and promptly. Thank you for choosing us!

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    Sales & MarketingStaff

    Reviewed June 9, 2024

    Where can I start!! Every single agent I’ve been in contact with has been phenomenal. You guys go above and beyond to help. To a point that one of you gave me a letter to help me with my promotion. Thank you so much!! I’m so grateful for your service.

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    Response from Freedom Debt Relief

    That's wonderful to hear, Guadalupe! We are delighted you've had such positive experiences with our team. We strive to provide exceptional service to all our customers, and it's truly gratifying to know that our efforts are appreciated. Your gratitude means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out.

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    Customer ServicePriceStaffTransparency

    Reviewed June 8, 2024

    I’ve only been in this program for 3 mos., but so far I’m pleased with the initial welcoming, customer service reps have been extremely helpful and supportive! This is a process that does take time but I believe once it really takes off (more creditors being paid) you’ll be happy with the route you took to get out of debt. The only issue I’ve seen is they need to be more transparent about fees. But in the overall process it’s truly worth it and will benefit you moving forward.

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    Response from Freedom Debt Relief

    Marlynn, it's great to hear that you've had a positive experience with our program so far! We understand that embarking on the journey to become debt-free can feel daunting, but having a supportive team by your side can make all the difference. We appreciate your feedback and wish you continued success!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed June 8, 2024

    From the beginning of my experience with Freedom Debt Relief, I have been excited and confident that this would be the answer to my needs and concerns. All of the representatives I've spoken with have answered every question to satisfaction, have given me confidence in the process, have been available when needed and have made sure that I understand each step of the process. I have been notified by email immediately by Support regarding each update and by providing answers to any questions I have. I couldn't be happier with the surprising speed of this entire process and the results provided by Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Iral, thank you so much for sharing your experience with Freedom Debt Relief! We're thrilled to hear that our team has been able to meet your needs and provide the support and guidance you were seeking. Your satisfaction and confidence in our process are incredibly important to us, and it's fantastic to know that you've found our representatives helpful and accessible. We understand the importance of keeping you informed every step of the way, and we're delighted that our email updates have been helpful to you. Thank you for choosing us as your partners!

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    Customer ServiceRefunds & PayoutsStaffBillingRates

    Reviewed June 8, 2024

    I was having trouble paying my credit card bills and it left me no choice but to call for help. I was able to rid myself of paying very high interest rates because my credit card balances were not going down even though I was paying more than the minimum which was very discouraging.

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    Response from Freedom Debt Relief

    Hi Elizabeth, it sounds like you've been through a challenging situation, but we are glad you reached out for help when you needed it. Dealing with high-interest rates and seeing little progress on your balances despite making payments can be incredibly discouraging. Taking steps to address your financial challenges and seeking assistance can be overwhelming, but we are happy to be part of your journey. We will be by your side every step of the way and look forward to your continued success!

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    Punctuality & SpeedStaffTransparency

    Reviewed June 8, 2024

    Updated on 07/26/2025: They promote good service and stand by their promise and are always available to answer questions or tell you just what you should expect to happen and help you get out of your debts in a timely manner and once you have started your first settlement it seems like everything just falls into place and your debt disappears.

    Original: It was great that I am saving 50% on my first settlement and I am really happy with Freedom Debt Relief and cannot wait until more settlements occur. It feels so nice to have Freedom Debt relief working to get all of my debt resolved. They are number one in my book for doing this and I am so glad to be a part of the Freedom Debt Relief family where you are treated fairly just like a family member.

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    Response from Freedom Debt Relief

    That's fantastic news, Larry! Saving 50% on your first settlement is a significant accomplishment, and I'm thrilled to hear that you're pleased with the progress so far. We're dedicated to helping our clients achieve financial freedom, and it's gratifying to know that you feel confident and supported by our team. We're honored to have you as part of the Freedom Debt Relief family, please let us know how we can continue to support you!

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    Customer ServiceBilling

    Reviewed June 8, 2024

    I referred my daughter, Renee ** and neither of us got a bonus payment. We were told it would be after six months. Can someone check into that for me? I would appreciate it. So far I think the program is working. The phone calls from lenders are getting fewer and fewer. I can’t until they stop altogether. I keep getting messages from some lender who says they are affiliated with you. Is this legitimate?

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    Response from Freedom Debt Relief

    Thank you for bringing this to our attention, Joann. An account specialist will be reaching out to address this for you.

    We are happy to hear that our program is working for you and that you are happy with the decision you made to work with us!

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    StaffBilling

    Reviewed June 8, 2024

    Was having to change the amount of monthly payments, the company was very fair and understanding of my situation. I was pleased with every person I talked to. They were very supportive and helpful when problems arose that I didn’t know what to do. They were always helpful and supportive.

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    Response from Freedom Debt Relief

    Hi James, we are glad to hear that our team was able to accommodate your needs and adjust your monthly payments in a fair and understanding manner. It's important to us that our clients feel supported, especially during challenging times, and I'm pleased to hear that you found our representatives to be both supportive and helpful.

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    Staff

    Reviewed June 8, 2024

    The team @ Freedom Debt Relief is awesome, they jumped on my chance to help me. They have taken care of me from the get go. I am recommending their service, to all. Their people are so nice and educated. I could write all day on the great job they have done…

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    Response from Freedom Debt Relief

    Rickey, it's fantastic to hear that you've had such a positive experience with our team at Freedom Debt Relief! We strive to provide exceptional service and support to all our clients, and it's rewarding to know that we've been able to assist you effectively from the beginning. Thank you for your kind words and for recommending our services to others!

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    CoverageTransparency

    Reviewed June 8, 2024

    I am fairly new to this program, but so far I feel comfortable and confident I made the right decision when I signed up with Freedom Debt. I no longer have to figure out every month how to stretch my funds to cover my debt. Freedom Debt gives explanations how the program works, what I should expect going forward, and also there are so many resources within the program that I can get information from. I do feel a sense of relief knowing there are people in this program who can assist and answer my questions.

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    Response from Freedom Debt Relief

    Elizabeth, we are glad to hear that you're feeling comfortable and confident in your decision to join Freedom Debt Relief! It's such a relief to have a plan in place that helps alleviate the stress of managing debt month to month. Understanding how the program works and having clear expectations for the future is key, and I'm pleased to hear that our resources have been helpful to you. Our team is here to support you every step of the way, so please don't hesitate to reach out if you need any additional support!

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed June 8, 2024

    It’s the best decision I made, I’m still receiving calls, but I’ve learned to ignore, 'cause they try hard to get you to pay something while they wait. My getting over my stress. Thank you for all your support. It was hard at first, I’m kept up to date with my accounts negotiations. I'll be a happy camper when it’s over.

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    Response from Freedom Debt Relief

    Maria it's wonderful to hear that you feel confident in the decision you made to seek help with your debt! Dealing with persistent creditor calls can be tough, but it's great to hear that you've found ways to manage and cope with them. I'm glad that our support has helped alleviate some of your stress, and it's reassuring to know that you're being kept up to date with the progress of your account negotiations. We're here to support you every step of the way until we reach the end goal. Please let us know how we can continue to support you, we're rooting for your success!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 8, 2024

    Always a pleasure to speak with an FDR representative! They are knowledgeable, helpful, and compassionate. Everything one could want. Emails are prompt and easy to understand. I don't like that I'm in the situation I am in, but I'm glad to have Freedom Debt Relief helping me to dig my way out of it.

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    Response from Freedom Debt Relief

    It's heartening to hear such positive feedback, Michael! Our team strives to provide not only expertise but also empathy and understanding to our clients. We understand that dealing with financial challenges can be overwhelming, and we're committed to being a supportive partner as you navigate through it. Your appreciation means a lot to us, and we're here to continue guiding you towards a brighter financial future.

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    Customer ServiceStaff

    Reviewed June 8, 2024

    Everything has been so easy to understand and signing up was very simple. Chaney was helpful and friendly. I already got my first negotiation and it was easy to accept and I'm looking forward to the rest of them getting done. It has definitely taken the headache away from creditors calling 300 times a day.

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    Response from Freedom Debt Relief

    That's fantastic to hear, Mary! We are thrilled that our process has been smooth and straightforward for you. It's great to know that Chaney was able to assist you effectively and make the experience even better. Getting that first negotiation out of the way must feel like a big win, and we are glad we could help alleviate some of the stress from those incessant creditor calls. Keep up the great work!

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    Punctuality & Speed

    Reviewed June 8, 2024

    Awesome company to work with…Helped me get out of debt, I couldn’t have did it on my on. Give them a chance, Awesome company. Stick to your plan and it will work out for you. People don’t realize how fast it can catch up with you.

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    Response from Freedom Debt Relief

    Pamela, thank you so much for your enthusiastic feedback! We're thrilled to hear that our team could help you get out of debt and that you had such a positive experience with us. Your kind words and encouragement for others to stick to their plans are greatly appreciated. It's true that debt can accumulate quickly, and we're glad we could assist you in managing and overcoming it. Thank you for choosing FDR!

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    Customer Service

    Reviewed June 8, 2024

    I have struggled for many years with debt. Unfortunately I did not have a healthy attitude towards money. Make spend and then we are broke. Did not go crazy, just a little nuts. Thank you FDR for giving me peace of mind. Now the only thing in my way is getting employment.

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    Response from Freedom Debt Relief

    Nannette, thank you for sharing your story with us. We understand that struggling with debt can be incredibly challenging, and we're glad that we could help bring you some peace of mind. Your honesty about your past attitude towards money is truly appreciated, and it's heartening to hear that you've found some relief through our program.

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    Staff

    Reviewed June 8, 2024

    I was way in over my head in debt and FDR helped me with a plan to get me out of debt and be debt free. The staff are very professional and their goal is to ensure that any questions you have regarding your program are answered. They worked with me and now I am debt free!!

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    Response from Freedom Debt Relief

    Thank you for sharing your inspiring journey with us, Lorena! We're thrilled to hear that our team at FDR could assist you in creating a plan to become debt-free. Congratulations on achieving this significant milestone!

    Your kind words about our staff's professionalism and dedication to answering your questions mean a lot to us. We're committed to providing the best support possible to our clients, and your success story is a testament to that effort. Thank you once again for your trust in us and for sharing your positive experience.

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    Punctuality & SpeedStaff

    Reviewed June 8, 2024

    My decision to embark with this plan turned out to be fast, easy to understand and set up. I had lots of questions and they were all answered to my satisfaction. Pleasant and knowledgeable agents! Hopefully, down the line, I’ll be happy I enrolled and that this experience will have been a positive one.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Marci! We're thrilled to hear that you found the enrollment process fast, easy to understand, and satisfying. It’s wonderful to know that our agents were able to answer all your questions and provide the support you needed. Your kind words about our team's pleasant and knowledgeable assistance mean a lot to us. We're confident that your decision to join our program will prove to be a positive one, and we're here to support you every step of the way.

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    Punctuality & SpeedStaff

    Reviewed June 8, 2024

    Yes, I would recommend a friend. Marcus was pleasant and helpful with explaining how the process works. I felt a sense of relief to take part in the program. Now, I wait for the outcome. It was noted that my credit score will decline for some months but will recover once the debt is settled. I’m hoping information is accurate!

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    Response from Freedom Debt Relief

    Frances, thank you for your feedback and for considering recommending our program to a friend. We're delighted to hear that Marcus was pleasant and helpful in explaining the process to you. It's great to know that you felt a sense of relief by participating in our program. Regarding your credit score, it’s true that there might be a temporary decline, but rest assured that this is part of the process. Once your debt is settled, your credit score should begin to recover, and you'll be on your way to a more secure financial future.

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    Customer ServiceStaffEase of Use

    Reviewed June 8, 2024

    Great customer service!!! Easy to work with, while taking a lot off your hands and feel like you can get your life back into order! Customer support hot line is so easy to use. Would recommend to anyone in need. So unbelievably fortunate to have found a Great company that's willing to go the Extra mile to help.

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    Response from Freedom Debt Relief

    Jennifer, thank you so much for your wonderful review! We are thrilled to hear that you found our customer service exceptional and that we could make things easier for you. We're especially grateful for your recommendation to others in need and for recognizing our commitment to going the extra mile. It’s customers like you who motivate us to strive for excellence every day.

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    Customer ServiceBilling

    Reviewed June 8, 2024

    I started with FDR few months ago, they already settle one credit card within the first 3 months. Customer service is great. Always answer my questions. They kept me well inform of what's going on, and what needs my attention. Been very happy with Freedom Debt Relief program so far. Strongly recommend if you want peace of mind.

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    Response from Freedom Debt Relief

    David, thank you so much for sharing your positive experience with Freedom Debt Relief! We're thrilled to hear that we've already helped you settle one credit card within the first three months and that our customer service team has been responsive to your needs. Keep up the great work, we look forward to your continued success!

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    Reviewed June 8, 2024

    Thank you folks. You have done a wonderful job so far. And I hope you will continue to do so. This really makes me happy that you all are doing this for me. God bless your hearts and have a blessed day. And I am just hoping that this will be paid off. So that I can have freedom once again.

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    Response from Freedom Debt Relief

    Hi Christopher, thank you so much for your kind words! We are thrilled to hear that you are happy with our work so far. Your positive feedback and blessings mean a lot to us. We're committed to continuing to support you on your journey towards financial freedom.

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    Staff

    Reviewed June 7, 2024

    Everyone has been great to work with and made this happen flawlessly. I never felt more comfortable discussing my financial situation with everyone. The application is so easy to understand and work with. They work with me on dates when I can have the money taken from my account. This was the best decision I have made for my family in a very long time.

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Cheryl! We're thrilled to hear that our team has made you feel comfortable and supported throughout this process. It's our goal to ensure that discussing your financial situation feels safe and empowering. Thank you for choosing us!

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    Staff

    Reviewed June 7, 2024

    This company helps you out in every way they can especially when you’re down and worried how to pay your creditors and they support your decisions on how to get out of debt and be debt-free. I am so grateful for all the support from Freedom Relief!! All you have to do is make your first deposit and you’re on your way to be come debt-free because you took that first step to become debt-free!!

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    Response from Freedom Debt Relief

    Marsha, thank you so much for your heartfelt words! We're honored to have been able to support you during this challenging time and to have played a role in your journey towards becoming debt-free. We're glad that you felt supported and empowered in making decisions about your debt repayment strategy. Taking that first step can indeed be daunting, but it's also the most important one, and we're thrilled to be by your side as you progress towards your goal. Thank you for choosing Freedom Debt Relief!

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    PriceStaff

    Reviewed June 7, 2024

    Freedom Debt Relief. It is a good company to have. They do a good job. And they have of years experience etc. They seem to care about their customers that they have. It is well worth to get out of debt. I think will be glad that I choose Freedom Debt Relief. Thank You. Kenneth **.

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    Response from Freedom Debt Relief

    Kenneth, thank you so much for your kind words and for choosing Freedom Debt Relief! We're thrilled to hear that you're satisfied with our services and that you feel confident in our experience and dedication to our customers. Thank you again for your trust and recommendation.

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    StaffBilling

    Reviewed June 7, 2024

    Yes. Lower payments. Faster pay off. This company really helped me realize that I can get past this problem. And I look forward to a bit. I was worried and felt drowned by my credit card debt, but this company helped me realize that it will soon be all behind me.

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    Response from Freedom Debt Relief

    Jeffrey, thank you for sharing your experience with us! We're delighted to hear that our program has helped you lower your payments and work towards faster debt payoff. It's wonderful to know that we've been able to alleviate your worries and provide you with hope for the future. Thank you for choosing us!

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    Reviewed June 7, 2024

    So far my experience has been very good. Haven’t had any problems yet. Hopefully, I’ll be debt-free sooner than I think. I am looking forward to being debt-free with no strings attached and beginning to live my life without doubt. Will definitely be life changing, and I would love to be stress-free for a change.

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    Response from Freedom Debt Relief

    Myrtle, thank you for sharing your experience with us! We're happy to hear that things have been going well so far. Our goal is to help you achieve a debt-free life as smoothly and quickly as possible, and we're excited to be part of this life-changing journey with you. Thank you for trusting us!

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    Customer ServiceBilling

    Reviewed June 7, 2024

    I am getting calls and emails from companies since I have stopped payment and it is unnerving; I guess I was under the impression that you guys would be sending them all a notification that I have enrolled in this program so they know why I have stopped making my payments but nothing has been done so it just looks like I am delinquent and this is upsetting to me!

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    Response from Freedom Debt Relief

    Hi Deborah, we understand how nerve racking it can be to see your accounts go past due. This unfortunately is a part of the process that every client goes through. We have resources in your dashboard to help guide you through creditor calls, an account specialist will be reaching out to answer any questions you have about our process.

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    Customer ServiceStaff

    Reviewed June 7, 2024

    The fees and when they are taken totally throws off the ability to negotiate more accounts. I have paid more in fees so far than on my debt. If I had realized this, I would not have chosen this program. These fees are detrimental to the program and are not fully explained, except in the possibility of small print, when you are signing up on the phone and do not clearly understand.

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    Response from Freedom Debt Relief

    Hi Christy, we are sorry you feel this way about our process. Your fees are disclosed in your Debt Resolution Agreement and has a full sections describing how fees are determined. The fees are included in your estimated program cost. An account specialist will be reaching out to you to describe in detail the fees associated with your account.

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    Staff

    Reviewed June 7, 2024

    This company helped me a lot with my debts, I am very grateful to them, feel free to contact them. Very friendly and will always help. Thanks to this company, I found freedom and peace. Good luck and freedom to everyone with this company, you will be sure, thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Erkinbek, thank you so much for sharing your positive experience! We're delighted to hear that we could help you with your debts and bring you a sense of freedom and peace. Your kind words mean a lot to us, and we're grateful for your recommendation. Thank you for choosing FDR!

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    PriceStaffHonesty & Transparency

    Reviewed June 6, 2024

    Everything has been as was informed to be, so far so good, things are happening a little quicker than I expected, from what I am experiencing settlement fees are half of what they negotiate for. If they save you $3000, they will charge you $1500 for settlement, so really, they are reducing the debt you pay by $1500 dollars, dashboard will say they reduced your debt by $3000, but in reality, they reduced your debt by $1500. The way I look at it 1 saved $1500. Dashboard is misleading in that aspect. Everything else has been straightforward and very professional

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    Response from Freedom Debt Relief

    Hi James, your fee percentage is determined in your Debt Resolution Agreement and applied to your enrolled balance. We do not take a percentage of your savings. We appreciate your feedback regarding the dashboard and look forward to your continued success. Please let us know how we can continue to support you!

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    Punctuality & SpeedStaffEase of Use

    Reviewed June 6, 2024

    So far I am extremely satisfied with Freedom Debt Relief! Joshua ** got me all set up and was extremely helpful explaining everything! I am very grateful and look forward to getting my debts paid off! The dashboard and website are very easy to use and very helpful. I can keep track of everything fast and efficiently.

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Daniel! We're thrilled to hear that you are extremely satisfied with our service and that Joshua was able to assist you so effectively. It's great to know that you found his explanations helpful and that our dashboard and website are meeting your needs. We're grateful for your trust in us and are excited to support you on your journey to becoming debt-free. Thank you for choosing FDR!

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    StaffBilling

    Reviewed June 6, 2024

    I was drowning in debt and Debt Relief helped set my mind at ease. They have worked with me on getting on track as my first payment didn't go through so we set up another time to get my first payment and to get the ball rolling. They are very friendly and very helpful. I would recommend debt relief to anyone.

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    Response from Freedom Debt Relief

    Janine, thank you so much for your kind words and for sharing your positive experience with us. We understand that dealing with debt can be overwhelming, and we're delighted to hear that we could help set your mind at ease and get you back on track.

    We're glad that our team was able to assist you with rescheduling your first payment and that you found our service friendly and helpful. Your recommendation means a lot to us, and we're committed to continuing to provide the best support possible.

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    Staff

    Reviewed June 6, 2024

    I didn't realize that the fees would be so much. I understand that you are helping me & negotiating my settlements, but it seems like the fees are going to make my plan longer to complete. Just saying! I'd like to be debt free before I retire which is middle of next year.

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    Response from Freedom Debt Relief

    Hi Connie, thank you for bringing this to our attention. Our fees are disclosed in your Debt Resolution Agreement, in you enrollment call, and during your welcome call. The fees are already included in the estimated program cost and will not extend your program. An account specialist will be reaching out to ensure that your concerns have been addressed.

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    Punctuality & SpeedMaintenanceStaff

    Reviewed June 6, 2024

    I received so much info in a short period of time. I will wait to see if this helps. Reading over the info makes me a bit concerned about this not working and causing more grief. I am in it and hope for the best without lawsuits and/or other repercussions. If this works,. the help will be so useful and amazing for me.

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    Response from Freedom Debt Relief

    Hi Carla, thank you for trusting our process. We understand how overwhelming this process can be, we want to reassure you that we are by your side every step of the way.

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    Punctuality & SpeedBilling

    Reviewed June 6, 2024

    I do not like dealing with the credit card companies. When do you start to negotiate with them? It is hard to be harassed by the card companies and they do not give up. They proceed to tell you about your late fees and how much you owe. They are relentless.

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    Response from Freedom Debt Relief

    Hi Patricia, we understand your frustration regarding creditor calls. We have resources on your dashboard to guide you through these calls. An account specialist will be reaching out to address your questions.

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    Punctuality & SpeedStaff

    Reviewed June 6, 2024

    Staff are friendly, patient, and professional. The process was explained in a clear, understandable manner and in such a way that any doubt I had was easily removed. Any questions I had were answered quickly and in detail. I would definitely recommend to friends, family, and anyone who could benefit from it.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Jerrald! We’re thrilled to hear that you found our staff friendly, patient, and professional. It’s great to know that the process was explained clearly and that any doubts you had were easily removed. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed June 6, 2024

    FRD works very hard to get a great reduction in our debts. They are very understanding when we call and ask questions. They are very thorough when reviewing our debt and it’s very simple to upload material they require to keep the process going. It doesn’t take long to get our debt resolved. I would definitely recommend them to a friend or family.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, William! We’re delighted to hear that you’ve had a positive experience with Freedom Debt Relief. Our team works hard to achieve significant reductions in our clients' debts, and we’re glad to know that our efforts have met your expectations. Thank you for choosing us !

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    Staff

    Reviewed June 5, 2024

    Thank you for helping me in this difficult time for my family and me, it wasn’t easy for me to take the decision, now I feel a big relief and peace, I would like to specially thank John **, he was awesome, he explained and helped in the process, thank you all.

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    Response from Freedom Debt Relief

    Thank you for your heartfelt feedback, Maria. We understand that making the decision to seek help can be challenging, and we are so glad to hear that you now feel a sense of relief and peace. We'll make sure to pass along your kind words to John. Our team is dedicated to supporting clients like you through difficult times, and it’s wonderful to know that John was able to provide the assistance you needed.

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    Reviewed June 5, 2024

    I'm happy to found Freedom Debt Relief and I hope to pay all the debt very soon to have a good credit report. This is a good opportunity to have a better life for using better the money. If you have advice to me please don't esitate to give me. Thank you.

    Roberto

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    Response from Freedom Debt Relief

    Hi Roberto, thank you for sharing your positive experience with us! We’re thrilled to hear that you’re happy with Freedom Debt Relief and that you’re optimistic about improving your credit report and overall financial health. This journey is a significant step towards a better financial future, and we’re here to support you every step of the way.

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    Customer ServiceStaffBilling

    Reviewed June 5, 2024

    Over a year ago I spoke with a representative who was insulting and direct. I ended up getting deeper into debt due to not making a decision sooner. I called back in May of 2024 and spoke with someone who at least pretended to care and probably actually did. I have been making my payments and have received reassurance and I’m trying to trust the process according to how they say it will play out. I look forward to the results, but am pending further review based on those results.

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    Response from Freedom Debt Relief

    Thank you for sharing your honest feedback, Ivan. We apologize for your initial experience with our representative and any frustration it caused. Your satisfaction and trust are important to us, and we regret that our service fell short during your first interaction. We're pleased to hear that your recent experience has been more positive and that our team has provided you with reassurance and support. Your commitment to making payments and trusting the process is commendable, and we are here to assist you every step of the way.

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    Customer Service

    Reviewed June 5, 2024

    A little trying at first. But seems like it's getting better. Credit dropped really bad at first. Which was scary. Dealing with the calls and emails from creditors is stressful. Now seeing some progress with negotiating of creditors. Slowly making progress. Credit is even getting a little better. Feeling a little better by the whole process.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Alisa. We understand that the initial stages can be trying and that seeing a drop in your credit score can be scary. Dealing with calls and emails from creditors is undoubtedly stressful, which is why we have resources in your dashboard to help you navigate these calls. We’re glad to hear that you’re starting to see progress with the negotiations and that your credit is beginning to improve. Thank you for trusting us to assist you, and please don’t hesitate to reach out if you have any questions or need further support.

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    Staff

    Reviewed June 5, 2024

    Saved me a lot of headaches and money. The staff is very good, they explain things well and any questions I had the staff answered in a timely fashion. I'm so grateful for National Debt Relief. Still have a long way to go but I'll get there with your company's assistance.

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    Response from Freedom Debt Relief

    Hi Alfred, thank you for your kind words! We’re delighted to hear that our Freedom Debt Relief team has been able to save you both headaches and money. It's great to know that our staff has been helpful and responsive to your questions. We understand that the journey to financial freedom can be long, but we're here to support you every step of the way. We’re grateful to have the opportunity to assist you, and we’re confident that, together, we’ll achieve your debt-free goals. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & Speed

    Reviewed June 5, 2024

    At time I was frustrating but really thanks the customer services working’s with me with encouragement. Let me know don’t give up you almost there. I appreciate their times and let me know you are not the only one fighting the battles of debts. Thanks Freedom Debt with an opportunity and hope continues to be debt free as much I can.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Lorene. We understand that the journey to becoming debt-free can be challenging and sometimes frustrating. We’re thrilled to hear that our customer service team provided you with the encouragement and support you needed. Your determination and positive outlook are truly inspiring. We appreciate your kind words and are grateful to have been part of your journey. Remember, you are not alone in this battle, and we’re here to support you every step of the way.

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    StaffEase of Use

    Reviewed June 5, 2024

    Freedom has helped me to redefine my needs vs wants and helped me to eliminate my bad habits. The process was easy to work out the details to obtain the ultimate goal. The dashboard was very easy to use and keep track of progress. Progress through succeeding was easy and painless.

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    Response from Freedom Debt Relief

    It's great to hear how Freedom has positively impacted your life! It's impressive that it helped you redefine your needs vs. wants and eliminate bad habits. I agree that having an easy-to-use dashboard can make a huge difference in tracking and maintaining progress. Keep up the great work Carolyn!

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    Customer ServiceStaffTransparency

    Reviewed June 5, 2024

    The help and service that we have received at every junction/step since our first inquiry has been excellent. I would be happy to refer anyone to your company. Thank you! Roger. By the way can you update my phone number so that I can access my dashboard? The ** is no longer ours. My new number is **.

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    Response from Freedom Debt Relief

    Hi Roger, thank you for sharing your satisfaction with our team! It looks like this information has already been updated. Please let us know if you are still having trouble with your dashboard. Thank you for choosing us!

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    Customer ServiceEase of UseTimeliness

    Reviewed June 5, 2024

    I just did a little question survey to see what it was all about, within minutes I had a phone call and well on my way to cleaning up my credit...easy to navigate and getting my debts cleared, have already told my friends about it and will continue to..Thank you.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Kelly! We're thrilled to hear that the survey on our website and our services have been helpful in navigating your way to a brighter financial future. It's wonderful to know that you're finding the process easy and effective. We truly appreciate you recommending us to your friends—it means a lot to us!

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    Customer ServiceStaff

    Reviewed June 4, 2024

    I am leaving a review because I’ve had a genuinely wonderful experience with Freedom Debt Relief and it was because of previous reviews, along with my exploratory discussions with them, that I committed to the program. FDR created a program that understands its clients’ needs in sensitive and stressful situations. Money is extremely personal for many reasons and many financial institutions take advantage of the everyday consumer (hence, growing debt!). My introductory discussions and onboarding were excellent — I never felt like I was being “sold” anything. Every communication that followed made it so easy to stay informed, keep up, take action when needed and trust the process. I am so grateful I found FDR to help manage and guide me through something that once felt never-ending and unmanageable.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Ferriss! It's heartening to hear that our team has made such a positive impact on your financial journey. We're glad that the previous reviews and your initial discussions led you to join the program. Your insights on how FDR understands and supports clients in stressful situations are truly valuable. It's wonderful to know that the communication and onboarding process were seamless and supportive, helping you feel informed and confident. Your story will surely help others who are looking for guidance in managing their debt. Thank you for your kind words and for recommending Freedom Debt Relief!

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    StaffBilling

    Reviewed June 4, 2024

    Working with Freedom Debt Relief was the best thing to happen to me.. After speaking with the staff about my credit card debt the staff were so courteous and professional, it made everything very easy.. I am now debt free.. I would recommend freedom debt relief to anyone that have credit card debt, thank-you freedom debt relief....

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    Response from Freedom Debt Relief

    Rory, thank you for your heartfelt feedback! It's fantastic to hear that our team provided you with such courteous and professional service, making your journey to becoming debt-free so much easier. Your recommendation means a lot, and it's inspiring to know that you’ve achieved financial freedom. Congratulations on reaching this important milestone, and thank you for spreading the word about Freedom Debt Relief!

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    StaffBilling

    Reviewed June 4, 2024

    Well, in my experience it is an accommodation for your pocket to make a single payment for all the debt you have, but the process is a bit long, since it should be for four years as they say but it extends longer...but I recommend to others person need a little help...

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    Response from Freedom Debt Relief

    Emmanuel, thank you for sharing your honest experience with the program. It's great to hear that switching to a monthly draft has been beneficial for your finances. We understand that the process can feel lengthy, and it's important for others to be aware of that aspect. Your recommendation for those who need some extra help is appreciated. Wishing you continued progress on your financial journey!

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    Staff

    Reviewed June 4, 2024

    Freedom was the best decision I ever made. They have helped me every step of the way and I am slowly getting my finances back in order. I would recommend Freedom Debt Relief to all my friends and family. They have helped me see the light at the end of a very dark tunnel.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience with us, Annette! It's fantastic to hear that they have been so supportive and instrumental in helping you regain control of your finances. Your recommendation means a lot, and it's great to know that they have made such a significant difference in your life. Wishing you continued success and financial stability!

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    Customer ServicePriceBillingRates

    Reviewed June 1, 2024

    A way to cut down bills. A moment to let time pass but worth it. They will cut down bill calls. Will almost cut your bill payoff in half. A friend that needs debt relief will love this route. I recommend this to a friend that needs bill consolidation and reducing rates.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Morris! We're glad to hear that our program has helped you reduce your bills and manage your finances more effectively. It's wonderful to know that you would recommend our services to friends in need of debt relief. Thank you for choosing us!

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    Billing

    Reviewed May 31, 2024

    Since enrolling with FDR, I like that I don't have to pay the bills every month. I can make one payment to them instead of making every monthly payment because I couldn't make every monthly payment. Their customer support has been great. They are wonderful people to do business with.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Shannon! We're delighted to hear that our program has made managing your payments easier and that you've had a positive experience with our customer support team. It's great to know that our service is helping you in a meaningful way. If you need any further assistance, please don't hesitate to reach out. Thanks again for your kind words and trust in Freedom Debt Relief!

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    Customer Service

    Reviewed May 31, 2024

    I did not realize how or where the dedicated account was to be set up. I will admit I overlooked my emails except for the one I got mid-day today saying a withdrawal was going to be made 6/01/24. If I had gotten that email yesterday I would of had all that done by today. I'm sorry. It was not my intent to ignore previous emails.

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    Response from Freedom Debt Relief

    Hi Babetta, thank you for sharing this with us. An account specialist will be reaching out to address any questions you may have regarding your program so far.

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    Punctuality & SpeedStaff

    Reviewed May 31, 2024

    This service helped me in a major way and allowed me to get back on my feet. It cut my debt in half and made it possible for me to pay it off quickly. It was quick and I was kept informed the whole way. I think this is an amazing tool for those who need it.

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    Response from Freedom Debt Relief

    Hi Rodney, thank you so much for your wonderful feedback! We're thrilled to hear that our service helped you get back on your feet and significantly reduced your debt. Keeping our clients informed throughout the process is a top priority, and we're glad it made a difference for you. Your recommendation means a lot to us, thank you for choosing us!

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    Transparency

    Reviewed May 31, 2024

    I am pleased with the settlements resolved and in progress. Would like to know what the status is on the Broadway Bank #** negotiation. I check my FDR dashboard as much as I can. It feels great to have 2 debts resolved! Please continue to update me on any information on any debt that is in-progress or settled.

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    Response from Freedom Debt Relief

    Hi Lawrence, thank you for sharing your experience with us. We are happy to hear about your progress and look forward to assisting you with the rest of your account. Please let us know how we can continue to support you!

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    BillingRates

    Reviewed May 31, 2024

    I paid into the program monthly for over 4 years only skipping 1 or 2 months as needed. The more you skip though the longer it takes. $19k of debt was settled for just over $8k. I'm very happy with Freedom Debt Relief. Great program even for those of us who live from paycheck to paycheck as I'm retired. But I felt it's ethical to at least try to pay off my credit card debts. I'm the one who got myself into debt, it was my responsibility to pay it back, and my credit rating will now improve. Thanks to FDR!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Alan! We're glad to hear that our program helped you settle your debt and improve your credit rating. Your dedication and responsibility in managing your payments, even while living on a fixed income, is commendable. We appreciate your trust in Freedom Debt Relief and are delighted that we could assist you in achieving financial relief. Thank you for choosing us!

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    Staff

    Reviewed May 31, 2024

    They have done a great Job. I would recommend this Company to anyone that needs help. They keep you informed all the way. Can’t ask for a better Company to get me through this difficult time. Thank you! Thank you! Thank you! There is not much more to say but Thanks!

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    Response from Freedom Debt Relief

    Gary, thank you so much for your heartfelt feedback! We're thrilled to hear that you had such a positive experience with our company. It was our pleasure to assist you during this difficult time, and your kind words truly mean a lot to us. Please let us know how we can continue to support you.

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    Customer Service

    Reviewed May 30, 2024

    FDR offered me the best customer service and a way to get back on track! I could not have asked for an easier or more great experience in dissolving my debt. They were there by my side every step of the way, ready to answer questions or provide support at any time. Now I don't have that dark cloud hanging over my head anymore and no more creditor calls.

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    Response from Freedom Debt Relief

    Thank you for your kind words and for sharing your positive experience with us, Cortney! We are delighted to hear that our team provided you with excellent customer service and support throughout your journey to becoming debt-free. If you ever have any more questions or need further support in the future, please don't hesitate to reach out. We're here to help.

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    Customer ServiceTransparency

    Reviewed May 30, 2024

    Any time I call them, they are assisting me. They also keep me up to date and I like how organized they are. They also answer all of my questions. I would definitely recommend them.

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    Response from Freedom Debt Relief

    Hi Samantha, it is great to hear that we have been able to meet your needs. Rest assured we will continue to support you every step of the way Keep up the great work!

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    Staff

    Reviewed May 30, 2024

    Being Debt Free has always been my goal and thanks to Freedom Debt Relief it is going to be my reality. I am so excited about my future thanks to their program. I have also appreciated their guidance through the program and advice that they have given me. In 2 years I will reach my goal. This program has helped me so much and I am very grateful!

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    Response from Freedom Debt Relief

    Anne, thank you so much for sharing your wonderful experience! We are thrilled to hear that you are on track to becoming debt-free and that our program has played a significant role in helping you achieve your goal. It's incredibly rewarding for us to know that our guidance and advice have been beneficial to you. Your excitement about your future is exactly what we strive for with every client we serve. Thank you for choosing us!

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    PriceBillingLoan Process

    Reviewed May 30, 2024

    I knew it would dip but before I started, my credit was 778 and climbing. I leased a car and the lease was about to expire. All these bills were killing my finances. I decided to go with the program and was pleased that I had gotten a really great deal on a personal loan settlement. So all in all it was worth the credit drop. I am just going to have to refinance my new car loan when I purchase in Sept 2024.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us. We're glad to hear that despite the initial credit dip, you found value in our program and were able to secure a great deal on a personal loan settlement. We understand how challenging it can be to manage finances, especially with multiple bills and an expiring car lease. It's encouraging to know that our program has provided some relief and that you're feeling positive about the overall outcome. Thank you for choosing us, Timothy.

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    Contract & TermsSales & MarketingPriceRefunds & PayoutsStaffBillingTransparencyHonesty & Transparency

    Reviewed May 30, 2024

    Updated on 08/11/2025: I just finished with FDR and regret ever getting involved with a company that has such deceptive business practices. Unfortunately I did not realize that they had a sevral lawsuits against them for engaging in unfair practices including charging fees before debt settlements, misleading about fees & negotiation capabilities, etc. My payments doubled due to their incompetence, I had liens put on my house and was not informed of such by their legal team and received no compensation for having to pay off 3 of said "settlements" outside of the program in order to finish the sale of my home. This company is predatory and are definitely in breach of the settlement agreement. I would have been 100% better dealing with my debtors myself and would have been better informed as to what was going on. It is a disgrace that this company is allowed to take advantage of people this way.

    Original Review: I informed FDR that I was told the last 3 cc were going to sue me. Not one of these accounts were reached out to and I received the summons which I sent in. I requested the lawyer that I dealt with, who was amazing, and was lead to believe it was being looked into. I was left with a different lawyer, who is awful. The payments he agreed to have doubled my payments. I am completely screwed with no options. But FDR is still making their money and I am paying the same amount in fees that caused me to make the grave mistake of getting involved with FDR.

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    Response from Freedom Debt Relief

    Elizabeth, we are sorry to hear you feel this way, it is never our intention to make our clients feel like they have no other options when dealing with their financial freedom. An account specialist will be reaching out to you soon.

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    Customer ServiceStaff

    Reviewed May 29, 2024

    It starts with just a phone call from you. THEY give you all the advice you need. Your questions and problems are taken care of. The hardest part is keeping the amount of money in the account each month, but you get past it and the debt you owe goes down.

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    Response from Freedom Debt Relief

    Nora, thank you for your thoughtful feedback! We're glad to hear that your experience with us started smoothly with just a phone call and that our advice has been helpful in addressing your questions and concerns. We understand that maintaining the monthly deposit can be challenging, but we're pleased to know that you've seen your debt decrease as a result. Your perseverance and commitment are key to achieving financial freedom, and we're here to support you every step of the way.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 29, 2024

    I am very happy with Freedom Debt Relief. Great progress as mentioned prior to enrolling. Even better and surprised on how fast they can get better deals on my current debt enrolled. Very professional and they always will answer any questions I would ever have. Either by email or on the phone. Very happy with their service.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience with us, Jennifer! We're delighted to hear that you're happy with the progress and the speed at which we were able to secure better deals on your enrolled debt. Thank you for your trust in our service. If you need any further assistance, please don't hesitate to reach out.

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    Staff

    Reviewed May 29, 2024

    So thankful I found this company!! They helped remove the stress of getting out of debt. Every agent I’ve worked with has been helpful, kind, and knowledgeable about how to help in any situation. I recommend Freedom Debt Relief to all who voice concerns about the amount of debt they have.

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    Response from Freedom Debt Relief

    Thank you so much for your heartfelt review, Shayna! We are thrilled to hear that you found our team helpful, kind, and knowledgeable. It's wonderful to know that we could alleviate the stress of getting out of debt for you. Your recommendation means a lot to us. We are grateful for your trust and look forward to continuing to support you!

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    Staff

    Reviewed May 29, 2024

    I'm still very new to the program but so far everyone is very friendly and helpful. The client dashboard is easy to understand and navigate. All my questions and concerns were answered and addressed fully and in language that was easy to understand. I look forward to being debt free in the future. Marco is absolutely the best!

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    Response from Freedom Debt Relief

    Cheryl, thank you for your kind words and for sharing your early experience with our program. We're delighted to hear that you've found our team friendly and helpful, and that you find the client dashboard easy to navigate. It's great to know that all your questions and concerns have been addressed clearly and comprehensively. We're excited to be on this journey with you towards becoming debt-free, and we're glad to hear that Marco has made a positive impact on your experience. Thank you for choosing us!

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    Customer ServiceStaff

    Reviewed May 29, 2024

    I am really disappointed this time around with your service. You all want my debt to go into lawsuit before you all resolve. That is not good customer service and you are not taking care of your customers. Your people talk to your customers like they are not caring and you are the ones that are correct. I am wrong for wanting to settle other accounts. Not satisfied.

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    Response from Freedom Debt Relief

    Lisa, we are sorry to hear you feel this way about your program. Our objective is to settle your accounts within a reasonable time frame, negotiations and settlements depend on various factors, including accumulating funds and how long the account is past due. In the case of legal action, our legal partners will be by your side every step of the way. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaff

    Reviewed May 29, 2024

    I feel that they're friendly and they're good at answering questions. When I call they always help. I would definitely send some people to them. They help me out a lot and I made right choice. I have recommend them to family and they always let me know when a settlement is happening. In advance and that is really good.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Marie! We're thrilled to hear that you find our team friendly and helpful, and that we have been able to assist you effectively. Knowing that you feel supported and well-informed about your settlements is incredibly important to us. We truly appreciate your willingness to recommend us to your family and friends. Your trust and recommendations mean the world to us. Thank you for trusting us!

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    Reviewed May 29, 2024

    FDR was the second relief organization I spoke with. The first felt rushed, almost pushy. With Sean at FDR, I was comfortable and decided to go with them after the first conversation. I made the right choice. It was a major relief to know I was not trying to do this all on my own anymore.

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    Response from Freedom Debt Relief

    Hi Billy, thank you so much for your kind words and for sharing your experience with us. We are delighted to hear that you felt comfortable and supported by Sean and our team at FDR. It means a lot to us that you chose to work with us and felt relieved by our assistance.

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    Loan ProcessRates

    Reviewed May 28, 2024

    Freedom Debt let me sign up with their high interest loan that made me stay in their program for the next five years. Freedom debt is a money hungry business that will do anything to keep you in debt. I will never do business with them again. I spoken to everyone about my account. They told me there nothing they can do.

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    Response from Freedom Debt Relief

    Travis, we are sorry to hear about your experience and frustration. Your feedback is important to us, and we take it seriously. We strive to assist our clients in achieving financial freedom and regret that your experience did not meet your expectations. An opportunity to apply for a loan through our sister company is not an obligation, just an opportunity to help you pay off your old debt quickly, but with a loan. The payment plan for the loan is not determined by FDR, but is dependent on various factors discussed in your loan agreement.

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    Reviewed May 28, 2024

    These people are so efficient and determined to do as much as humanly possible to me rectify a huge debt that took me several years and a lot of "great" offers to get myself into. We have been working together for several months and I am starting to finally get my head above water. Thank you Freedom Debt Relief!!

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    Response from Freedom Debt Relief

    Colleen, thank you for your heartfelt feedback! We're delighted to hear that our team has been efficient and determined in helping you tackle your debt. It's great to know that you're starting to see significant progress and that we're helping you get your head above water. We appreciate your trust and are committed to supporting you every step of the way. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 28, 2024

    Thank you for the great customer service and help. The staff is very knowledgeable and helpful. Whenever I call the wait time is extremely low. Please keep up the great service. I would recommend Freedom to friends and family. Freedom program works for me and without a doubt it can work for everyone else.

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    Response from Freedom Debt Relief

    Alex, thank you so much for your kind words and feedback! We're thrilled to hear that you've had a great experience with our customer service team and that you find our staff knowledgeable and helpful. Your recommendation means a lot to us, and we're committed to maintaining the high level of service you've come to expect from our team. We're here to support you every step of the way, and we're grateful to have you as part of our community!

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    Punctuality & SpeedStaffTransparency

    Reviewed May 28, 2024

    They've been good about keeping me updated on my progress. The employees I have talked to explained my progress when I didn't understand what was happening. The team has been very helpful so far... I can't wait till it's all over. Yes I did recommend a neighbor to get ahold of your company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Sarah! We're glad to hear that you've found our progress updates helpful and that our team has been supportive in explaining your journey. We understand your anticipation for the process to be complete, and we're dedicated to seeing it through to the end with you. It's fantastic to hear that you've already recommended us to your neighbor—we appreciate your trust and confidence in our services. Keep up the great work!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 28, 2024

    The program has been going great. I expected to be in the program for 4 1/2 years, but with the counselors' advice and my diligence, I expect to be done in less than 2 years. I don't feel nearly as overwhelmed with debt and any time I have questions there's always a prompt response. I would recommend anyone use this program as the overall client service is amazing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    That's fantastic news, Kevin! We're thrilled to hear that the program is exceeding your expectations and that you're making such impressive progress. Thank you for recommending us and for being such a proactive participant in your journey to financial freedom. We're here to support you every step of the way!

    Verified purchase
    Rates

    Reviewed May 28, 2024

    When Freedom Debt Relief sets in to settle your debt(s), rest assured you fell in good hands. They will stop the interest on your debts, engage in negotiation with your creditors and get your debt settlement at a good pace. Contact Freedom and have peace of mind today, knowing that you are in the right place.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Fidelis, thank you for your kind words and confidence in Freedom Debt Relief! We’re committed to providing our clients with peace of mind by negotiating with creditors and working towards debt settlement in a timely manner. We appreciate your trust in us and are here to support you on your journey towards financial freedom. Feel free to reach out if you have any questions or need any assistance!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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