Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,910 reviews on ConsumerAffairs are verified.
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Reviewed Oct. 15, 2024
I asked to have a creditor contacted and I was told that they don't do that until it is time to settle that debt. I have two creditors that are "bugging" me and it would be great if I could get them off my back. Unfortunately, they are at the end of my settlement and I will have to deal with them and pray they don't decide to file a lawsuit.
Hi Georgia, we understand creditor calls can be overwhelming, as well as the negotiation waiting period. We encourage you to reach out to our customer service team to obtain more information about how we can speed up negotiations.
Reviewed Oct. 15, 2024
Would highly recommend to get out of debt. Makes it easier to get paid off with monthly payments you can afford. They can get what you owe down a lot, which really helps. You can go to your dashboard and see everything that is being done. Simple and easy. You can add extra payments if you want to get it paid quicker.
Thank you for your feedback, Penny! We're thrilled to hear that you've found the process simple and easy, and that you're taking full advantage of the dashboard to stay informed. It's great that the program is helping you make affordable payments and reduce what you owe. If you ever need further assistance, we're here for you!
Reviewed Oct. 15, 2024
Freedom allowed me to finance the repairs on my vehicle and pay it off interest free. So I was able to continue my normal life and not have to worry about the stress of paying for the repairs and bills. I would definitely reuse the service again if I need it.
Thank you for sharing your experience, Richard! We're thrilled that our service helped you manage your vehicle repairs without added stress, and it's great to hear you’d consider using us again. We're always here to support you when you need it!
Reviewed Oct. 15, 2024
So far very happy to be apart of this program that going to help me get my credit back in good standing. My goal with this program is to buy a house in the future so whatever it takes I'm willing to do to make this work for me.
Thank you for your feedback, James! We're excited to be a part of your journey towards becoming debt-free and achieving your goal of buying a house. We're here to support you every step of the way, and we’re committed to helping you reach your financial goals!
Reviewed Oct. 15, 2024
I sent documents about upcoming court about court hearing and no response from you people. Then it went to court while I moved to Oklahoma. The creditor got settlement and now I’m paying garnishments out of my pay check. I did my part and they got settlement against me with no help or advisement from you.
Hi Eric, we are sorry to hear that you had to deal with stress about your legal account while dealing with the stress of moving. An account specialist will be reaching out to address what happened.
Reviewed Oct. 14, 2024
They do what they said they would do. I love that I’m kept informed. It’s great to have someone working on your behalf! It’s such an amazing feeling when one by one acts gets resolved. To see them ask if it’s ok with you the negotiation amount. Know every step of the way the going on!
Thank you for sharing your experience, Marilyn! We're thrilled to hear that you're satisfied with our communication and the progress on your accounts. It’s our goal to keep you informed and involved every step of the way. We're glad you're feeling the relief of seeing your debts resolved one by one!
Reviewed Oct. 14, 2024
I’m very happy with the progress of my debt program. The staff is patient, understanding, and kind. Everything I was told would happen has happened as my team said it would. I was quite skeptical at first but I’m very happy that I made that call. I’m a very happy customer.
Thank you for your kind words, Phillip! We're so glad to hear you're happy with the progress and that our team has met your expectations. It's completely normal to feel skeptical at first, but we're thrilled you took the step and are now seeing the results. We're here to support you every step of the way!
Reviewed Oct. 14, 2024
They've done an excellent job in terms of helping me get out of the heavy credit card debt I have. They notify me when the creditor agrees to settle the debt and it's about 3/4 of what I actually owe. My advisor is also helpful and has been great at answering my questions.
Thank you for sharing your experience, Jason! We're thrilled to hear that we've been able to help reduce your debt and that you're finding the updates and support from our team helpful. We’ll continue working hard to ensure you achieve your financial goals. Let us know if you have any other questions—we're here for you!
Reviewed Oct. 14, 2024
When I signed up I was assured I’d have a dedicated account manager. I tried contacting him after paperwork was signed because a debt was left off and I never heard from him again. I was also told 4 years to completion and it is going to take closer to 6. I constantly submit documents from creditors contacting me and I just get a response that it was received. Nothing has been done. More than one account has gone to collections with FDR doing nothing. I was led to believe they would be a go between for me.
Hi Julie, we understand it is frustrating not having a point of contact. Rest assured our customer service team is able to answer all of your questions and address any concerns you have. Regarding your estimated graduation time, it can fluctuate depending on various factors. An account specialist will be reaching out to address your concerns.
Reviewed Oct. 14, 2024
Very friendly and helpful with my issues. Kristen ** was very helpful and went through how things would occur in the next few months. The monthly payments are set so that it won't be stressful for me. Walked me through each step of the process. I just need to get the number to give out when calls start coming in. I forgot to get this.
Thank you for your feedback, Janice! We’re glad to hear Kristen was able to guide you through the process and help set up manageable payments. Please reach out to our customer service team to answer any questions regarding creditor calls!
Reviewed Oct. 14, 2024
In the beginning I received great information, feedback and HELP! Now I get nothing. No help. Short answer. Denying any assistance. I keep getting court documents. I send them to the email. In the beginning they were handled, in the middle I was given my attorney's office information to give to creditors, and now I get a crappy response, "We aren’t lawyers!" Ummmm what’s happened??? At this point I cannot be done soon enough.
Kimberly, we are sorry to hear that you feel like we are denying assistance. We understand the urgency of legal accounts and you can rest assured our legal partners will be with you every step of the way during this process. An account specialist will be reaching out to address what the current status of your account is and what the next steps are.
Reviewed Oct. 14, 2024
Great reliable service, fast easy process. We had gone with Global Debt Relief and they were being sued by an individual and caused the company to go stagnate as our debtors continued to write and or call and we had no answers for them! Easy process and so nice to have assistance through this very scary process!!
Thank you for sharing your experience, Janet! We're glad to hear that our service has been reliable and that the process was fast and easy for you. It’s unfortunate that you had challenges with other companies, but we're happy to provide the assistance you need to navigate this journey. We're here to support you every step of the way!
Reviewed Oct. 13, 2024
Freedom Debt Relief helped me to get out my debts of my eight credit cards for less than four years, I'm finished and graduated last August 2024. FDR staff and customer service that I talked to are all friendly, nice, respectful and did their good job to their clients. I enrolled again in FDR last September for my husband four credit cards because I trusted them.
Gorgonia, thank you for sharing your journey with Freedom Debt Relief! Congratulations on completing your program and becoming debt-free! We're thrilled to hear that you had such a positive experience with our team, and it's great to know you've entrusted us to help with your husband's debt as well. We're here to continue supporting you both on your financial journey!
Reviewed Oct. 13, 2024
That first I wasn't so comfortable. I didn't know. Later on after talking with these nice people Gabby in particular I thought I should give it a try and I'm so thankful to this point that I did. They have been very encouraging and very very helpful. Thank you all.
Thank you for sharing your experience, Jerry! We're so glad to hear that Gabby and the team made you feel more comfortable and supported throughout the process. It’s wonderful to know that you’re thankful for giving it a try and that we've been able to help. We're here for you every step of the way!
Reviewed Oct. 12, 2024
I am very pleased with my progress. Would definitely recommend my friends who need it. I was at a point where my debt was draining all of my monthly funds Didnt know how I could get out of the situation that I unfortunately caused. I saw an ad for Freedom Debt Relief program and decided to reach out to them. Granted I was very nervous but their consultant was very patient and kind. Without hesitation I agreed to get help. A lot has happened with my debt and I am so pleased. One monthly payment to one place.
Thank you for sharing your experience, Barbara! We're so glad to hear that you're pleased with your progress and found our team patient and helpful. It's wonderful that you're feeling relieved and on track. We truly appreciate your recommendation and are honored to be part of your journey to financial freedom!
Reviewed Oct. 12, 2024
Best debt resolution company ever....I reached out for help and they explained the program to me in full detail. I feel confident as well as being in great hands, with this group as they help me on my way to debt relief. Professional, courteous, helpful, communicative in a timely manner and understanding. I Highly recommend!
Thank you so much for your kind words, Robin! We're delighted to hear that you feel confident and supported throughout your journey with us. Our team takes pride in providing professional and timely service to help you achieve debt relief. We're honored to be part of your financial journey and appreciate your recommendation!
Reviewed Oct. 12, 2024
Very good, no problems, keep me abreast of all actions taken, actively add on additional debt, send reports of any questionable debt, reasonable settlements agreed upon, always available when contacted to provide responses, credit score has improved, debt accounts have been reduced, accurate information provided to determine if account belong to you..
Thank you for your feedback, Gwendolyn! We're glad to hear that you're having a positive experience with Freedom Debt Relief and that we've been able to help reduce your debt while improving your credit score. Keeping you informed and providing accurate information is our priority, and we're here to support you every step of the way. We appreciate your trust in us!
Reviewed Oct. 11, 2024
All the people that I have dealt with at FDR have been very professional but also very understanding and kind. A very rare commodity. They keep me updated and answer all my questions. I highly recommend them. Especially to those on fixed incomes like me. Their help is giving me breathing room again.
Thank you for your kind words, Karen! We're thrilled to hear that you've had a positive experience with our team and that we've been able to provide you with some breathing room. It’s great to know that our updates and support have been helpful. We’re here for you every step of the way!
Reviewed Oct. 11, 2024
Freedom Debt Relief has stayed on task and kept me informed on intentions with settlement of each case and progress being updated as issues arise. My credit score is finally starting to improve and should only get better as we continue the process. Thank you for all your hard work in helping me achieve my goals.
Thank you for sharing your experience, Gary! We're glad to hear that your credit score is improving and that you're satisfied with our consistent updates and progress on your settlements. We're committed to helping you achieve your financial goals and appreciate your trust in us.
Reviewed Oct. 11, 2024
It has been a great experience and yes I have recommended family and friends...they have covered several debt for a big difference in amount and is still getting them done. I have been very satisfied with the outcome of the debt that has been cleared as of yet.... One was about 2000.00 for 700.00 that was the pay off... Great deal and people are very friendly.
Hi Lawanda, we are happy to hear that you are happy with your savings! We are excited to guide you towards financial freedom, thank you for choosing for FDR!
Reviewed Oct. 11, 2024
The services are great though you have to pay for every credit card debt they settle for you. It should be a one time fee charged to you, since the goal is to help you get out of debt. The charges are based in the amount of the credit card debt. However it was a better alternative than bankruptcy for me.
Thank you for your honest feedback, Kecia! Our fee structure is based on the amount of debt settled to ensure we’re working hard on each individual account. We're glad to hear you found our service a better alternative to bankruptcy and we’re here to continue supporting you on your journey to becoming debt-free.
Reviewed Oct. 11, 2024
Excellent customer service and very informative. They keep you updated to everything that is going on and let you know of any changes. The dashboard is very easy to operate and understand and no questions is never unanswered. They really help you in every step of the way. I’m glad I made this choice to go with Freedom Debt Relief.
Thank you for your feedback, Roslyn! We're thrilled to hear that you found our customer service informative and our dashboard easy to navigate. It's great to know we’re helping you every step of the way. We're glad you chose Freedom Debt Relief and appreciate your trust!
Reviewed Oct. 11, 2024
They handle everything professionally and promptly. I’m satisfied with the whole process. Payment is automatically taken out my account every month and I’m on my way back to financial freedom. If you have something come up later, you can add it to your account and they handle it. They are easy to work with and they always communicate with you on issues.
Thank you for your feedback, Donnie! We're thrilled to hear you're satisfied with the process and that our team has made it easy for you to stay on track toward financial freedom. It's great to know that the automatic drafts and open communication are working well for you. We're here to help every step of the way!
Reviewed Oct. 11, 2024
The settlement came sooner than I expected. I'm so grateful. It was a surprise and a relief. I feel a weight off my shoulders. The settlement was explained in detail. I was able to review it later. I got a letter from Care Credit as well noting settlement. I am looking forward to other settlements.
Thank you for sharing your experience, Diana! We're so glad your first settlement came sooner than expected and gave you peace of mind. We're here to help with future settlements and appreciate your trust in us! Thank you for choosing FDR!
Reviewed Oct. 10, 2024
I understand why you wait to contact companies to settle debts but the companies have every right to try to collect their money. When I called to stop auto debits for monthly payments, I told the companies that I was in a debt relief program. When I would call your office to relay the previous contact, I was told you would not be contacting the company for quite some time. When the companies would not hear from you verifying I was in the program then they restarted the debits taking money I could not afford, negating the whole intent of the program.
Hi Donna, we are sorry to hear about your experience with your creditors and autopay process. We understand it can be frustrating to receive creditor calls and them turning on your autopay again. An account specialist will be reaching out to address your concerns.
Reviewed Oct. 10, 2024
I have to say I was NOT to impressed with FDR. The wheels just seemed to be spinning, with nothing getting done. Then all of a sudden BAM I've got like 7-8 accounts settled. Trust them, and their system, and poof debt is gone. I still have like 2 1/2 years to go, but with that so will the 50,000 debt I had.
Thank you for your feedback, Mike! We understand that progress can sometimes feel slow, but we’re glad to hear that things turned around and you saw multiple accounts settled at once. It's great that you're on track to eliminate your $50,000 debt, and we appreciate your trust in the process. Thank you for being patient, and rest assured we'll continue working hard to get you to the finish line!
Reviewed Oct. 10, 2024
Freedom Debt Relief keeps me informed of my progress each month and provides information on things that might be of interest to me and helping me to reach my goals. I never worry about my debt because I know they are helping me every step of the way. If I ever have any questions or concerns they provide a variety of ways for me to contact them.
Thank you for sharing your experience, Mary! We're thrilled to hear that our team has kept you informed and supported throughout your journey. It's great to know that you feel confident in the process and that we've helped ease your worries. We're always here to help you reach your financial goals!
Reviewed Oct. 10, 2024
I absolutely love this system! They do everything they can to make sure you are not over paying! They work with you over and over again! Thank you so much for helping me get out of debt and not having to stress more than I need to! Don’t go with other companies because this company is the best & I will never do another company.
Thank you for sharing your wonderful experience, Kirsten! We're thrilled to hear that you're so pleased with our process and the effort we put into helping you manage your debt. It's great to know we could relieve some of your stress and that you feel confident in choosing us. Thank you for choosing FDR!
Reviewed Oct. 10, 2024
The folks that I worked with were very positive and explained every step in process to me. When I have called back with question, they were very professional and very positive. When I could not make my first payment and asked them to push it back a week, they were very positive and moved the date and explained what it not a problem moving to a temporary date.
Thank you for your feedback, John! We're glad to hear that our team provided clear explanations and handled your questions professionally and positively. It's great to know we could accommodate your payment change without any hassle. We're here to support you every step of the way!
Reviewed Oct. 10, 2024
I have had a great experience with Freedom Debt, they have negotiated several of my accounts with high balances down to low balances within a timely manner. My credit score has increased due to these accounts being lowered. I appreciate their Customer Service Dept., always willing to help with questions or changes I may have regarding my account.
Thank you for sharing your experience, Loretta! We’re thrilled to hear that we've been able to help reduce your debt and that your credit score has improved as a result. Our Customer Service team is always here to support you, and we appreciate your kind words. We're committed to continuing to provide the best service as you work toward financial freedom!
Reviewed Oct. 10, 2024
The only issue I have is I have not heard anything else from anyone about my accounts. I keep getting calls and emails of my accounts being past due and I just want to make sure that they are being taken care of and negotiated. Otherwise the two people I have talked to have been great. I am just ready to get these accounts taken care of.
Hi Robin, we understand that creditor calls and communications can be frustrating, we encourage you to visit your dashboard to review the resources available to manage these calls. We would love the opportunity to give you an update on your accounts, an account specialist will be reaching out to address your account.
Reviewed Oct. 9, 2024
I have been struggling with making payments to my 3 credit accounts due to my income being cut in half after recently becoming my mom's caregiver. FDR offered me a program to take the stress out of making those payments and a way to possibly pay less than the current balance. I am so grateful for the help. FDR went through the sign up process with me slowly and step by step. I am so comfortable with my consultant. I'm so relieved to finally have help with my debt.
Thank you for sharing your experience with us, Consuelo. We're so glad we could help relieve some of your financial stress during this challenging time. It's wonderful to hear that our team made the process comfortable for you, and we're here to support you every step of the way. If you need anything, don’t hesitate to reach out. We're honored to be a part of your journey to financial relief!
Reviewed Oct. 9, 2024
I’m very happy for your help. It really helped my wife and I to relax again. Thank you and God bless you! We already had a Few friends ask about how to get a hold of you and They asked if it really helped and I told them it really helped with are stress!
Thank you so much for your kind words, Scott! We're thrilled to hear that our program has helped you and your wife find peace of mind. It’s wonderful to know you’ve already shared your positive experience with friends, and we’re here to help them too if they need it. Wishing you both continued success! Thank you for choosing FDR!
Reviewed Oct. 9, 2024
This program helped a lot, if you have an opportunity and want to be stress-free this would be the program to try. Helped me and gave me a peace of mind. Freedom Debt Consolidation has been kind and understanding of my situation and dealt with the creditors so I don’t have to.
Hi Sonia, thank you for sharing your experience! We're so glad to hear that the program has given you peace of mind and relieved your stress. It's great to know that our team could support you by handling your creditors and understanding your situation. We're always here to help on your journey to financial freedom!
Reviewed Oct. 9, 2024
I love so much Freedom Consultants. I’m satisfied with all this company do it for me. There are so many companies but Freedom knows how I can solve problems with my own wallet money and Freedom Consultants help me to feel completely and so right. Some days I was get down but the companies that I got debts open the opportunity for solve my debts and thanks to Freedom Consultants for your help and support.
Thank you so much for your kind words, Ruben! We're thrilled to hear that you're satisfied with the support our team has provided. It's great to know we could help you find a solution that works for your situation. We're always here to assist you whenever you need it, and we truly appreciate the opportunity to help you on your journey toward financial freedom!
Reviewed Oct. 9, 2024
It was very easy applying to Freedom Debt Relief. The customer services was excellent. They walk me through the process slowly. I am pleased with their progress so far as it relates to getting me out of Debt. I have and will continue to recommend Freedom Debt Relief to my friends in debt.
Thank you for your kind words, Dewith! We're happy to hear you found the process easy and are pleased with the progress so far. We truly appreciate your recommendation and look forward to helping you achieve financial freedom!
Reviewed Oct. 8, 2024
My credit score actually increased in only one month. I could hardly believe it. The first conversation I had with a creditor was wonderful. They were originally calling to collect a debt. However once they checked their records there was an agreement on file for all three of the cards I had with them. I was very happy and still am. Thank you Freedom, thank you, thank you.
Thank you for sharing your success, Bernadette! We're so happy to hear that your credit score improved so quickly and that your experience with your creditor went smoothly. We're excited to continue helping you on your journey to financial freedom. Thanks for trusting us!
Reviewed Oct. 8, 2024
Updated on 02/08/22025: Very simply with one settlement complete. I am very satisfied with the professional staff at FDR, please keep up the good work! FDR C.S. is knowledgeable, professional, understanding, and passionate. The emails making suggestions on how to increase the settlement rates is also helpful. Keep up the great work! I would like if FDR would also take accounts where I am not the primary account holder.
Original: Yes. Ms. ** was friendly, knowledgeable, patient, and totally professional throughout the enrollment process. She explained the purpose of why we were talking, how the process worked, exactly costs, and of course the expected outcome. I was skeptical and fearful at first but Ms. ** carefully and professionally walked me through every question and concern. In the end l knew I had made the right decision.
Thank you for sharing your experience, Marc! We're so glad to hear that Stefani provided you with friendly, knowledgeable, and professional service throughout the enrollment process. It's great to know she was able to address all your concerns and help you feel confident in your decision. We're happy to have you with us, and we appreciate your trust in Freedom Debt Relief!
Reviewed Oct. 7, 2024
Freedom Debt Relief has done an amazing job on helping me turn my debt into a thing of the past! I really appreciate how great in communicating, and being timely not only with their responses but with there settlement agreements! Their customer service is impeccable! They get with you in a timely manner, and make sure you understand that you are the most important thing for them! I would advise anyone to use Freedom Debt Relief!
Thank you for your wonderful feedback, Tristin! We’re thrilled to hear that Freedom Debt Relief has helped turn your debt into a thing of the past. It’s great to know that you appreciate our communication and timely settlement agreements. We take pride in providing excellent customer service and making sure our clients feel valued. Thank you for recommending us to others, and we’re here for you if you need anything else!
Reviewed Oct. 7, 2024
I think notifying the credit card co. Would have helped instead of them calling saying they had not been notified from Freedom. After I told them you were my debt relief company. They kept calling me asking who I was with closing my accounts with on my credit cards. It took a while.
Thank you for your feedback, Claudia. We’re sorry to hear about the communication issues with your creditors and understand how frustrating that can be. We appreciate you bringing this to our attention and will look into ways to improve the notification process. If you continue to experience any issues, please don’t hesitate to reach out, and we’ll be happy to assist you further.
Reviewed Oct. 7, 2024
The entire process was so much easier than I imagined from day 1 to the last day of my program FDR were always there with answers to all my questions. The only downside is that the money they save you will count towards your income on your tax return for that year which in my case was a lot of money!! Having said that …. Thank You FDR you saved me from years of credit card debt!!!
Thank you for your review, Karl! We’re thrilled to hear that the process was easier than you expected and that our team was able to assist you every step of the way. We understand your concern about the tax implications and appreciate your transparency. We’re glad that despite this, the program has helped you find the light at the end of the tunnel. Thank you for trusting Freedom Debt Relief!
Reviewed Oct. 7, 2024
They were fantastic on the first phone call. Spent almost 2 hours discussing things. Since then I have reached out more than once with radio silence back. I have questions regarding my accounts as well as updates on creditors. I would appreciate better communication even if it’s through email or text.
Hi Chelsee, we are sorry to hear that you feel this way. An account specialist will be reaching out to address your questions.
Reviewed Oct. 7, 2024
This question is without a shadow of a doubt "yes". This program has helped me tremendously in paying off debt. I was very hesitant to sign up for this program because of not really understanding what the process was. But after the initial enrollment person explained everything to me and the amount I would be saving, it was a no-brainer. He walked me through the process. The program has videos of things to expect from the creditors and how to handle the calls. They provide this information to allow you to know what to expect from the program, and what the program is expecting of you. Thank you, FDR, for helping me through this difficult time.
Thank you for sharing your experience, Christie! We’re so glad to hear that the program has helped you pay off your debt and that our team was able to walk you through the process clearly. It’s great that the resources we provide have been helpful as well. We’re happy to have been there for you during this challenging time and appreciate your trust in Freedom Debt Relief.
Reviewed Oct. 7, 2024
I was mislead by this company. I was told they would not take out fees till creditors were paid. I was lied to. I made first payment October 3 2024 and still does not show up on dashboard. Communication is poor. They don’t answer their emails. It feels like a total scam.
Hi Lydia, we are sorry to hear you feel this way about your program. When a draft is made, it takes a couple of days to process and clear, please allow at least 2-5 business days for the draft to appear in you dedicated account balance. Our settlement fee percentage is charged once we settle an account for that account only. Monthly fees and settlement fees are disclosed in your agreement, an account specialist has already been assigned to you and has began contact to address your concerns.
Reviewed Oct. 6, 2024
It’s help a lot how to pay all my bills. Am so happy doing just one pay a month. I will tell my friends and family to go with Freedom so they could help if they need help to. It’s so helpful that and 2 or 3 years we could finish with all the bills.
Thank you for your feedback, Alejandra! We’re so glad to hear that consolidating your payments into one monthly payment has made things easier for you. It’s wonderful that you’re happy with the process, and we appreciate your willingness to recommend Freedom Debt Relief to your friends and family. We’re excited to help you work toward being debt-free in just a few years. If you need anything, we’re always here to help!
Reviewed Oct. 6, 2024
My agent was so professional and knowledgeable!!! I felt like I was talking to my big sister, she was so understanding and caring! I now feel so relief! I'm not stressed anymore and I will be referring my friends or even my family whenever they need help to her. THANK YOU!!! -JOANN
Thank you, JoAnn, for your kind words! We’re so glad to hear that our agent made you feel comfortable, while guiding you through the process. It’s wonderful that you now feel relieved and less stressed. Your recommendation means a lot to us, and we’re happy to have been able to help. If you or your loved ones ever need further assistance, we’re here for you. Thank you again for choosing Freedom Debt Relief!
Reviewed Oct. 5, 2024
No settlements have been reached or even sent to companies this is the worst service ever. I need more to be done for my account. I need to settlement should be reached already. I don’t know why I have to wait till February 2025 or I need some type of reimbursement because this is unacceptable.
Marcus, thank you for reaching out to us with your concerns. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out t address your account and your options.
Reviewed Oct. 5, 2024
My phone call with Patrick yesterday - provided me with the knowledge that I selected the right course to consolidate my debts. My initial phone call with David R. was so in depth taking it all in was too brief (but thorough) - Patrick explained and answered questions about the process.
Thank you for your feedback, Mary! We’re glad to hear that your conversation with Patrick provided you with the confidence that you made the right choice for consolidating your debts. It’s great that both Patrick and David. were thorough in explaining the process and answering your questions. We’re here to support you every step of the way!
Reviewed Oct. 5, 2024
I would recommend you to a friend. It was a very easy and understanding experience. The customer service team was very helpful and friendly. They may be feel at ease and understanding. I’m so thankful that their help, it was so easy to understand the program and how long it would take for me to be debt-free. It was very helpful and there is so much support for you going through the program again. Thanks for your help and patience in helping me.
Thank you for your kind words, Donna! We’re so glad to hear that the process was easy to understand and that our customer service team made you feel at ease. It’s wonderful to know you felt supported throughout the program, and we’re happy to help you on your journey to becoming debt-free. We truly appreciate your recommendation and are always here if you need anything!
Reviewed Oct. 5, 2024
For the last 4 weeks haven’t been able to get into your system, client dashboard! I’ve called 4 times and reported the problem! The third person I spoke to put a ticket in to support team! Nothing has been done!! No communication from anyone!! Cloud Flare error code 5XX. I need to upload documents
Lana, we understand your frustration and are sorry to hear you have had difficulties with both your dashboard and getting this issue resolved. An account specialist will be reaching out to address your concerns.
Reviewed Oct. 5, 2024
I recommend Freedom Debt Relief to anyone who needs help with their credit. They helping me and got a debt resolved quickly and I only been with them for a week. I love what I'm seeing. If you have debt issues please give them a call. They are good and fast. Thanks
Thank you for your recommendation, Sandy! We’re thrilled to hear that you’re already seeing great results in just a week and that one of your debts was resolved so quickly. We’re glad we could assist you, and we appreciate your kind words. If you ever need further help, we’re here for you!
Reviewed Oct. 4, 2024
The service has been good and the deposit schedule has been flexible to meet my needs. I am almost finished with the program and it has helped me out tremendously. To anyone in debt, I would recommend Freedom Debt Relief to help you get out of debt. It has been a good choice for me and for my financial future.
Thank you for sharing your experience, Carol! We’re happy to hear that the service and flexible deposit schedule have worked well for you, and that you’re nearing the end of the program. It’s wonderful to know that it has made a positive impact on your financial future. We appreciate your recommendation and are here for you as you complete the program!
Reviewed Oct. 4, 2024
My Experience with Freedom Debt Relief this last 4 years has been a very good one. When ever I had a problem I could call them and the people that answered the phone where always very helpful and very pleasant. And they were always very knowledgeable about any problem that I was having, and always had a answer, or they would find the answer and call me back. So I would recommend FDR to anybody that debt problems.
Hi Melvin, thank you for your kind words and for trusting Freedom Debt Relief over the past four years! We’re so glad to hear that our team has been helpful, pleasant, and knowledgeable whenever you needed assistance. We truly appreciate your recommendation and are always here to support you on your journey to financial freedom.
Reviewed Oct. 4, 2024
In my opinion, Freedom Debt Relief does a great job of keeping me updated. The Customer Service I've received has been top notch. I am thoroughly impressed with their whole program. I really feel like they have my best interest and my success as their main goal. So glad I'm in their care now.
Thank you for sharing your experience, Phyllis! We’re delighted to hear that you’ve been impressed with our customer service and program. It’s wonderful to know that you feel supported and that your success is our priority. We’re glad you chose Freedom Debt Relief, and we’re here for you every step of the way!
Reviewed Oct. 4, 2024
When I called Freedom and had questions to ask I talked with Kevin who was understanding and patient with me and explained to me the process of how things would work. I had a ton of questions to ask and he was very helpful and respectful to me. I will recommend your services to people who mention their needs for financial help. I thank you for your help.
Thank you for sharing your experience, Richard! We’re happy to hear that Kevin was patient, understanding, and respectful while answering all of your questions. It’s great to know you felt supported throughout the process. We appreciate your willingness to recommend our services to others. Thank you for trusting Freedom Debt Relief!
Reviewed Oct. 4, 2024
So I was VERY hesitant at first going through Freedom because I always took pride in making my minimum payments at least. But life deals you blows and its many times unfair. Now I wish I had done it sooner! Living with a disability for over 2 years (fired from my high paying job soon after) put me further and further behind. I couldn't catch up and the level of anxiety I had each month trying to make my monthly payments and having zero savings was too overwhelming. It was either bankruptcy or debt consolidation.
I am so grateful I went with Freedom! It hasn't been 4 months since I started my journey with Freedom and they settled 2 of my debts already and those annoying phone calls from those two debts have completely stopped. I wanted to pay back part of what I owed since I did borrow money (instead of going bankruptcy route) but it was too overwhelming to do on my own. And I feel like if I had continued to make minimum payments it would taken me 30 some years to pay things off instead of the 3 years I'll be debt free. If you are thinking about it...just do it. Your future self will thank you. So will your well being and peace of mind.
PS: If I knew at the time what I know today, I would have insisted on keeping an additional credit card out of the consolidation so that I had a credit card to use in case of emergencies. And continue to pay that down outside the consolidation. I wish I had kept one with a decent but lower balance (like $2000 instead of $500) out of the consolidation and stayed firm about that. I kept my Nordstrom, Macy's and a small $500 credit card balance out of the consolidation. Nordstrom didn't touch my available balance (of $2600) while Macy's reduced my $2000 balance to $100. So do your research about which cards will value your relationship above your Fico score.
Thank you for sharing your experience, Nadia! We understand how tough it can be to make this decision, and we’re so glad you chose Freedom Debt Relief. It’s great to hear that two of your debts have already been settled and those stressful calls have stopped. Your advice and insights are appreciated, especially regarding managing credit cards during the process. We’re happy to have helped bring you peace of mind. If you need any further assistance, we’re always here for you. Thanks for trusting us with your journey!
Reviewed Oct. 4, 2024
They were very helpful in going over how the the debt relief program works and getting it set up for payments, when your debt would be paid off. How much they would save you versus minimum payments. And you don’t have to do anything but deposit the money for your program and they do the rest.
Thank you for your feedback, Vivian! We’re glad to hear that our team was helpful in explaining how the debt relief program works and setting everything up for you. It’s great to know that you found the process simple and that we’ve made it easier for you by handling the rest once your deposits are made. If you need any further assistance, don’t hesitate to reach out. Thanks for choosing Freedom Debt Relief!
Reviewed Oct. 4, 2024
Excellent experience with Roy. Was good to explain everything in detail, took time to answer all my questions, gave me his number and always calls me back. I will recommend anyone to do this. Thank you. Thank you. Very happy with me making this decision to help me out in the future. Thank you again Roy for all your help. Thank you.
Thank you for sharing your wonderful experience, Joel! We’re thrilled to hear that Roy provided detailed explanations, took the time to answer all your questions, and was always available to support you. It’s fantastic to know that you’re happy with your decision and that Roy’s assistance has made a positive impact. Your recommendation means a lot to us! If you ever need further assistance, we’re here to help. Thanks again for choosing Freedom Debt Relief!
Reviewed Oct. 4, 2024
Freedom Debt help me knock down my high-interest credit cards and put me on the right track to becoming debt-free. My credit is constantly keep going up, they helped me out a lot. I recommend Freedom Debt if you want to get out of debt. They will change your life forever. My goal is to purchase a home when my program finished.
Thank you for your fantastic feedback, Roberta! We’re so happy to hear that Freedom Debt Relief has helped you knock down your high-interest credit cards and get on the path to becoming debt-free. It’s great to know your credit is improving, and we’re excited to be part of your journey toward financial freedom. Your goal of purchasing a home when the program is finished is truly inspiring! Thank you for recommending us, and we’re here to support you every step of the way.
Reviewed Oct. 4, 2024
Process was fair, thorough, and educational...At no time did I feel pressured or uneasy. I was speaking with several other debt firms at the time - but Kassidy made the transition so smooth. That the decision was remarkably easy - I will wholeheartedly recommend these services to anyone who inquires.
Thank you for your wonderful feedback, Gary! We’re thrilled to hear that the process was fair, thorough, and educational, and that you never felt pressured or uneasy. It’s great to know that Kassidy made the transition so smooth and helped make your decision an easy one. Your wholehearted recommendation means the world to us, and we’re grateful for your trust. If you need anything else, we’re always here to help. Thanks for choosing Freedom Debt Relief!
Reviewed Oct. 4, 2024
Freedom Debt Relief (FDR) is a program aimed at consolidating your accumulated debt in such a way that you end up paying back far less. Their agents and counselors are available 24/7 to answer any and all of your pressing questions. By closing all your credit cards from further transactions, you allow the staff of FDR to work in your behalf to reduce the amount of debt you owe with each credit card company. By doing this, I'm saving hundreds on my monthly bills and within 4 years or less, I will be debt-free!
Junior, we are so happy to hear that you have such a great understanding of our program! We are very excited to see your results and celebrate your savings! Keep up the great work!
Reviewed Oct. 3, 2024
I contacted this company and I was very satisfied with their reps, Brittany and Mr. Will. They explained in good detail what were my options and I was satisfied. Shortly my journey will begin. Once it commences I will be relieved and will let everyone know my progress. Only then will I be able to tell you more.
Thank you for reaching out and sharing your experience, Rosalind! We're so glad to hear that Brittany and Will were able to explain everything clearly and provide you with options that left you feeling satisfied. We’re excited for you as you begin this journey, and we’re confident that, with time, you’ll start seeing the progress you’re looking forward to. We’ll be here to support you every step of the way. Don’t hesitate to reach out if you need anything, and we look forward to hearing more about your success in the future!
Reviewed Oct. 3, 2024
I absolutely love this program. Y'all are truly great. I've been having credit problems for years now. They have helped me to get a hold of my credit problems. I would definitely recommend Freedom Debt Relief to anyone struggling with credit issues. This absolutely the program everyone needs to check into. Thank y'all so much.
Thank you so much for your wonderful feedback, Donna! We're thrilled to hear that Freedom Debt Relief has helped you take control of your debt and that you're feeling positive about your financial journey. Our goal is to make a real difference in the lives of people like you, and it's so rewarding to know that we're doing just that. Your recommendation means the world to us, and we're grateful for your trust. If you ever need anything or have any questions in the future, we're always here to support you. Thanks again for being part of the Freedom Debt Relief family!
Reviewed Oct. 3, 2024
I have been able to save money and use that money to also pay some of my debt off, in addition to what FDR has been able to do. I am happy with what's been going on with my credit. With every negotiation and payoff, it goes up. If you stick with it, FDR will help you also.
Thank you for sharing your experience, Cathy! We’re thrilled to hear that you’ve been able to save money and pay off some of your debt in addition to what Freedom Debt Relief has accomplished. It’s great to know that your credit is improving with every negotiation and payoff. Your encouragement to stick with the process is truly appreciated. If you ever need further assistance, we’re here to help. Thanks for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2024
Presently it has been a great experience knowing everything is taken care of. Once I begin to see my credit score increase I will become a true voice for the program. Most people I know are financially challenged and are looking for a solution. Everyone I have spoken with are professional when I have questions. Easy access to my account is pretty cool as well.
Thank you for your feedback, George! We’re delighted to hear that your experience has been great and that you feel confident knowing everything is taken care of. It’s exciting to know that you’re already seeing improvements in your credit score, and we appreciate your willingness to share your positive experience with others who may be financially challenged. We're glad our team has been professional in addressing your questions, and it's great to hear that you find easy access to your account beneficial. If you need any further assistance, we’re always here to help. Thanks for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2024
I am grateful that Freedom Debt Relief ended my debts for me. The only dissatisfaction is that even though my debts will all be paid off in a few months, that I have to make $215 payments even after final debt is paid off. The finance fees should be about $50 per month. After all I came to the company because of financial hardship.
Hi Lucretia, thank you for your feedback. We would like the opportunity to address your account and concerns, an account specialist will be reaching out to you.
Reviewed Oct. 3, 2024
I called FDR to drop out of the program because I had been told by my landlord that my November 2024 rent will be increasing by $200.00. Brandon was very understanding and considerate of my situation. He explained how staying with the program would be beneficial to me in the long run. He even shared his family member's similar situation and how they could eventually see the benefit(s) of not giving up! Brandon then pointed out that I can take until October 30, 2024 to think about it. At that time, there will still be time to stop the draft of my payment, if I do choose to stop the FDR program. Special thanks to Brandon for his assistance and compassion!
Thank you for sharing your experience, Tiffany! We’re glad to hear that Brandon was understanding and considerate of your situation when you called to discuss your options. It’s great to know that he provided valuable insights and support, helping you see the long-term benefits of staying in the program. We appreciate your thoughtful approach and the time you’re taking to consider your decision. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2024
Getting in touch with Freedom Debt Relief has helped ease my mind. Since going through a lot of medical issues and setbacks with my bills I was at my end. I didn't know what to do. Then I remembered Freedom and contacted them; they immediately put my mind at ease. They are very knowledgeable and thorough with their explaining. Thank you, Freedom.
Thank you for sharing your experience, Minnie! We’re so glad that reaching out to Freedom Debt Relief helped ease your mind during such a challenging time. It’s wonderful to hear that our team was able to provide the knowledge and support you needed when you were facing medical issues and financial setbacks. Your peace of mind is important to us, and we’re happy to have been there for you. If you ever need further assistance, we’re always here to help. Thanks for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2024
Excellent customer service. I always felt that the person on the other end of the phone had my best interest and understood my situation. Very informative and simple process. I feel I have control of my life again by using this program and it feels so good. Thank you Freedom Debt Relief.
Thank you for your wonderful feedback, Dana! We’re thrilled to hear that you experienced excellent customer service and felt that our team truly understood your situation. It's fantastic to know that you found the process informative and simple, and we're so glad to hear that you feel in control of your life again. Your satisfaction means a lot to us. If you need any further assistance, we’re here for you. Thanks for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2024
I would recommend to a friend if they needed it. They made it easy to understand the process and what to expect. They also made it easy to set up the account, and explained how the funds would be moved between accounts.. They shared with, me how to speak with the different company reps who might call.
Thank you for your feedback, John! We’re glad to hear that you found our process easy to understand and that our team made account setup straightforward. Your willingness to recommend us means a lot, and we’re here to support you anytime you need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2024
Yes I would. Great company. People were very friendly and caring. They listened to everything that I had to say and made me feel very confident that they could help me. They were very professional told me the cost and how the program works. Set the date and time of withdrawal. Am very pleased.
Thank you for taking the time to share your experience, Ronald! We're so happy to hear that our team was able to provide the care and professionalism that made you feel confident in our program. Listening to our clients and making sure they feel supported is what we're all about, so it's wonderful to know that you had such a positive experience. We're glad that everything was clear and organized for you, from the program details to the drafts. If you ever have any more questions or need further assistance, we're here to help. Thanks again for choosing Freedom Debt Relief—we're pleased to have you with us!
Reviewed Oct. 3, 2024
I would like to say, approximately 2 years ago I was drowning, trying to make minimum payments to the creditors, this was a hard time during the pandemic, but I heard about FDR and I picked up the phone, BEST THING I EVER DID. You guys have been great, an answer to a prayer, I made my payments every month and they took care of the rest. Best thing I ever did!!
Thank you so much for sharing your story, Nancy! We're incredibly grateful to hear how Freedom Debt Relief has been able to help during such a challenging time. Taking that step to make the call isn’t always easy, but we're thrilled that it turned out to be the best decision for you. We’re happy to have been part of your journey. Your dedication to making your monthly payments, combined with our efforts, made this success possible. Thank you for trusting us—wishing you all the best as you move forward!
Reviewed Oct. 2, 2024
I am satisfied with the service that I have been receiving. They constantly contact me on a regularly basis. It has been great working with me and keeping me updated on any issues. I am disappointed because I haven't been able to qualify for a loan to pay the debt because I haven't been in the program long enough. I am still satisfied with the service they are rendering. I thank God for their support.
Hi Delma, we are happy to hear that you are satisfied with our service efforts! We look forward to your continued success!
Reviewed Oct. 2, 2024
Job well done. The company has been doing well with negotiating my bills and reducing my payments. I should be able to pay my outstanding bills within a year to a year and a half. That should give me the kind of financial independence I want. I will recommend this company to my friends and family whenever this request debt relief information from me.
Hi George, we are happy to hear that you are happy with our service and trust our service! Thank you for choosing FDR and for recommending us to your friends and family!
Reviewed Oct. 2, 2024
Best thing I ever did! Was drowning in credit card debt. I’m on a fixed income and couldn’t make my payments anymore and the interest was more than my payment! I got in touch with Freedom Debt Relief and the process was very easy and they were super nice. I now have one monthly payment and don’t have to worry about paying all those separate payments! Thank you Freedom Debt Relief!
Patricia, we are happy to hear that you feel confident in the decision you made to work with us! We are looking forward to your success and your savings, keep up the great work!
Reviewed Oct. 2, 2024
I was skeptical when signing up for this program. What helped me decide was several FDR reps used the program and shared their own experience. Just had first settlement for 50% of owed and I'm on my way to being debt free.
Congratulations on your first settlement, Ray! We are happy to hear about your savings and are excited to see your next settlement!
Reviewed Oct. 2, 2024
Very professional and productive, really helps and is for the people great communication, great customer service. Always willing to help and customers' life much easier and feel study-free of debt, being very happy and confident with less pressure and stress. Freedom is an awesome company. They really care a great deal, always wanting to help.
Hi Tracy, we are happy to hear that you appreciate our teams service efforts. Keep up the great work and we hope to continue to make this journey stress free!
Reviewed Oct. 1, 2024
Being in debt can be pretty overwhelming. With the aid of FDR, my debts have been cleared up, one at a time, through FDR’s negotiating for a settlement in my favor, in a timely manner. I am very pleased with the progress I have made with FDR at the helm.
Hi Lydia, we are happy to hear about your progress! We are honored to be your partners in your journey to financial freedom and look forward to your continued success!
Reviewed Oct. 1, 2024
We are not even sure you have a customer service representative. After two (2) years in your program we have sent fifteen (15) emails and at least that many phone calls, leaving messages and we have yet to talk to a representative. We have sent several government resources helping Veterans in depth, and your company refuses to use my Veterans Benefits. We sent several letters from banks attempting to close some accounts way less then your company is agreeing too. Over two years and we are still receiving collections notifications. WE ARE PISSED OFF and getting ready to speak to legal professionals on actions needed to take. All of this is unnecessary if y’all just answer some questions.
Robert, we are sorry to hear that you feel this way about our service. We can understand you frustration and will have an account specialist reach you to address your concerns.
Reviewed Oct. 1, 2024
I am amazed at the comfort I have knowing that they are taking care of everything. I know at the time I am getting a lot of phone calls but they will get better as time goes on. I am so pleased with what FDR is doing for me. I trust that they will take care of my debt in a timely manner.
Marcy, thank you for your review and for trusting our process. We understand creditor calls can be overwhelming, but we hope the resources in your dashboard have been helpful. Keep up the great work and we look for ward to your success in our program, thank you for choosing FDR!
Reviewed Oct. 1, 2024
I’m pretty new to Freedom Debt Relief, just a few months in fact, but they already have 2 of my 6 listed creditors in negotiation status. I couldn’t believe it! I realize not all of them will go as quickly but they definitely won’t take as long as if I just paid the minimum I was paying before on them. I know I made the right decision and feel happy to know that if and when I need them they are just a text or phone call away! Thanks so much Freedom Debt Relief for helping me build back my financial future. I’m on my way!!
Nancy, it is great to hear about your 2 settlements! We are happy that you feel confident in your decision to work with us! Keep up the great work!
Reviewed Oct. 1, 2024
From my first interaction FDR has been great. When I didn't qualify for a loan, they had another option for me. They give you tools and don't call, text, etc. constantly. They follow up when I'm not responding to their few calls. They always have encouraging words for me. I'm not worrying like I did. Thanks FDR!
Hi Erika, we are happy to hear that you feel confident and comfortable with the decision of enrolling into our debt settlement program. It is great to hear that our service efforts and follow up process has worked out for you! Keep up the great work!
Reviewed Oct. 1, 2024
This employee really knows his stuff. He made me feel like a weight has been lifted off of my shoulders. He’s a very compassionate person, and made me feel very comfortable in enrolling in this program. I can’t wait to see the results. I am sure that I will be pleased.
Joann, thank you for sharing your satisfaction with Brandon's service. We are excited to partner with you in your journey to wards financial freedom, and will be here to help you every step of the way!
Reviewed Sept. 30, 2024
Great care and great care in explaining everything throughly. Very stressful situation made less stressful from start to finish. All staff I spoke with were both helpful with all the questions I had. Looking forward to being debt free. Thank for being such a great help in this situation and for all the help going forward, it is so much appreciated.
Thank you for your kind words, Angela! We're so happy to hear that our team was able to ease the stress of your situation and guide you through the process with clear explanations and support. We're excited for you as you continue on your journey toward being debt-free, and we're here for you every step of the way. Your appreciation means the world to us!
Reviewed Sept. 30, 2024
Eugene was so kind and very helpful! He is the best listener and a powerful advocate for this company. I feel lucky to have had him work with me in a difficult financial situation. I will look back and be happy that I chose this company. The company offers excellent ways to help me, and I look forward to our time working together.
Hi Charlotte, It's wonderful to hear how much Eugene has positively impacted your experience! We're thrilled that he was able to provide the kindness, support, and advocacy you needed during this challenging time. Your trust and optimism mean a lot to us, and we're excited to continue working with you as you move toward financial freedom. Thank you for sharing your feedback!
Reviewed Sept. 30, 2024
I had a nice experience with the Freedom Debt Relief program. I wish am aware of this program before now. I would not found myself In this situation I found myself. But since I come across this program. I will tell others! I wish the program to take effect as soon as possible because am tired of receiving phone calls from all my credit cards companies.
Hi Daniel, It's great to hear that you've had a positive experience with our program! We understand how frustrating it can be to deal with constant calls from creditors, we encourage you to look into the resources available in your dashboard. It's never too late to start on the path to financial freedom, and your willingness to share your experience with others is commendable. We’re here to support you every step of the way as you work towards resolving your debts. If you have any questions or need assistance, feel free to reach out!
Reviewed Sept. 30, 2024
David ** was whom I had contact with and he explained the process very clearly and offered me options so that I could make the best decision that would suit my budget! I would very much recommend FDR program for anyone needing to get out of debt. The program was very easy to set up.
Hi Mary, thank you for sharing your positive experience with David! It's great to hear that he provided clear explanations and offered options tailored to your budget. Your recommendation means a lot, and we're glad to know you found the FDR program easy to set up. If you need any further assistance or have more questions, feel free to reach out!
Reviewed Sept. 30, 2024
I like your company. I think your company is great, at the beginning it was a little rocky because my credit score kept going up and down up and down, but it started going up and staying at one spot so every time a credit card gets resolved my credit score goes out. And I appreciate that, thank you.
Thank you for sharing your thoughts, Bernice! It’s wonderful to hear that your credit score is starting to stabilize and improve as your debts are resolved. It's completely normal for scores to fluctuate during the debt relief process, but it sounds like you're on the right track. We appreciate your positive feedback about our company and are here to support you as you continue your journey to financial stability. If you have any questions or need assistance, feel free to reach out!
Reviewed Sept. 30, 2024
Updated on 01/15/2025: I've been working with them for about four months now, and the communication has been very good. The customer service is excellent, as they always answer all my questions promptly. I’ve already seen a significant difference in one of my accounts, with about 60 or 70% of the total debt being taken care of, and they're currently working on the second one.
Orignal review: So far, so good. Just got started. Let's hope this goes as stated. I have never refused to pay a cc bill, so this is new to me. It looks like this will help in the long run. If so, I will be improving the rating by a star. Only the future will tell.
Thank you for sharing your initial experience, Alan! It's understandable to feel cautious when trying something new, especially with your financial situation. We're committed to helping you achieve the results you expect, and we're here to support you every step of the way. We look forward to your continued progress and are hopeful that this program will meet your needs as time goes on. Feel free to reach out if you have any questions along the way!
Reviewed Sept. 30, 2024
I would see and hear commercials for services like these and always assumed they were a scam. Long story short, I got in to some impulse buying issues and it got out of control and I couldn't make the monthly payments. Enter the debt collectors. I saw another ad for FDR and thought "what the hell?" They negotiated with my creditors and reduced my debt by 45%. So, now I only have to make much more manageable monthly payments. This is real, folks!
Thank you for sharing your experience, Brenden! We're so glad you decided to give us a chance and that we've been able to help you regain control of your finances. It's great to hear that our team was able to negotiate a significant reduction on your debt, making things more manageable. We're here for you every step of the way, and we truly appreciate your trust in us!
Reviewed Sept. 30, 2024
I lost a lot of sleep before having a great team like Freedom Debt Relief partner with me to resolve my debt. I have been kept updated with action updates. I am incredibly grateful and thankful to Freedom Debt Relief!!! I would absolutely recommend to friends and family. Thank you Freedom Debt Relief. I am incredibly grateful and thankful!
Thank you so much for your kind words, Julie! We're thrilled to hear that partnering with us has brought you peace of mind and helped you stay informed every step of the way. It’s great to know that you're feeling grateful, and we’re incredibly thankful for your recommendation. We're here for you and appreciate the opportunity to support you on your journey to financial freedom!
Reviewed Sept. 30, 2024
I was skeptical, but the team helped me through every step and detail. They found the best solution for my debt, explained the charges, explained IN DETAIL how they would proceed and they have also made themselves available for answering questions at any time I need. Plus, I have a dedicated representative that can always help me if I have questions. I was worried about not being able to pay off my debt. FDR is helping me in a way I couldn't think it was possible. I am so thankful!
Thank you for sharing your experience, Natassja! We understand how starting this journey can feel overwhelming, and we're so glad our team was able to provide the guidance and support you needed. We're thrilled to be helping you achieve your financial goals and truly appreciate your trust in us!
Reviewed Sept. 30, 2024
The whole process was easy and very thorough. They walked you through the whole process. You can ask questions. If you have any problems just let them know. You have the ability to cancel any time. I am one step closer to becoming debt free. I would highly recommend them.
Thank you for your wonderful feedback, Thomas! We’re glad to hear that the process has been easy and thorough for you. It’s great that you felt comfortable asking questions and that you’re one step closer to becoming debt-free. We truly appreciate your recommendation and are here to support you every step of the way!
Reviewed Sept. 30, 2024
They explain everything in detail and make sure you understand what you need to do and not to do. Keep you on top of all negotiations and if they find any other accounts we want to add. They ask you if you have any questions. They have orientation videos for you to watch and learn how to talk to creditors.
Thank you for your thoughtful feedback, Virginia! We’re so glad to hear that you felt well-informed and supported throughout the process. Providing clear guidance and resources is important to us, and we’re happy that our videos were helpful. If you have any questions, we’re always here to assist!
Reviewed Sept. 28, 2024
I'm just new to this program. I can't really give you a full detail on what it's all about but in overall they were very patient with me as they were very instructive on how to do with the people that are going to be contacting me in the near future and let them know they're all going to get paid through them.
Thank you for sharing your initial experience with us, Eduardo! We’re glad to hear that our team has been patient and informative as you start the program. We’re here to support you every step of the way, and we’re confident you’ll see great results. Don’t hesitate to reach out if you have any questions as you move forward!
Reviewed Sept. 28, 2024
Helped me get my paying off debt in order and I'm grateful. Worked with me on existing debt that will be paid off as they negotiate a payoff. It's a great plan and I am pleased that I chose to do this. It takes the pressure off of me. Now I can rest easy and get my credit rating repaired.
Thank you for sharing your experience, Gary! We’re so glad to hear that our program has helped you get your debt under control and eased the pressure. It’s great that you feel confident about repairing your credit and moving forward. We’re here to support you every step of the way!
Reviewed Sept. 27, 2024
The perk of using this service is as long as you continue to make your monthly deposits they will steadily over time negotiate settlements on your debts and you'll generally pay much less in those monthly deposits than you would in monthly payments to those debts. However, while waiting for your deposits to build up your creditors will continue to charge interest on your accounts, meaning by the time a settlement is negotiated even at 50% settlement you may be paying more in accumulated interest and their settlement fee than what you owed at the start of the program. That said, if you're already behind and drowning in debt, this is an option to survive.
I will say that once you're unable to make your minimum payments to creditors, they will generally offer you settlement plans with manageable small payments without the need for a 3rd party to negotiate. You could be better off being your own advocate and working directly with your creditors. That way you still get settlements with lower payment options without the threat of legal action and wage garnishment.
Hi Dustin, thank you for sharing your insights and experience with our program. We appreciate your understanding of the process and the challenges involved. While our service is designed to help those who are overwhelmed by debt, we recognize that everyone's situation is unique. It's great to hear that you see the potential benefits of advocating for yourself as well. We're here to support you in whatever path you choose, and we value your feedback as it helps us improve our services.
Reviewed Sept. 27, 2024
I would highly recommend! Process has been smooth and affordable! I have enjoyed getting back on track financially and being able to live while doing so. This has been very rewarding as well as a simple process. Thank you to all those who make this as easy and stress free.
Thank you so much for your kind words, Khalilah! We’re delighted to hear that the process has been smooth and affordable for you. It’s wonderful to know that you’re getting back on track financially while enjoying life. Our team is dedicated to making this journey easy and stress-free, and we appreciate your recommendation!
Reviewed Sept. 27, 2024
I am very dissatisfied with the processing time to dissolve my debts because is taking way too long to settle my debts. I am very unhappy that is going to take me another more 5 years or even more to dissolve my problems! I am very disappointed and dissatisfied with the time to take to resolve my problems and this should not be the case. I need it to be faster and more immediate! Not a good experience!
Hi Tran, we are sorry to hear you feel this way about your program. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Our program can last between 48 months - 60 months. An account specialist will be reaching out to provide you with an update regarding your accounts.
Reviewed Sept. 27, 2024
Everything we talked about in the beginning is going as planned. No complaints here. Credit is going back up and things are a lot better. I would recommend everyone to give it a shot. You can't go wrong with fixing your credit. It takes time but it works and you will not regret it I promise. Thank you for helping me and being true to your words.
Hi Jorge, thank you for your fantastic feedback! We’re thrilled to hear that everything is going as planned and that your credit is improving. Your recommendation means the world to us! We appreciate your patience during this process, and we’re committed to helping you every step of the way. Thank you for trusting us!
Reviewed Sept. 27, 2024
I have nothing at this time. This was only to take 48 months and I already have 2 1/2 years in and I got a notification that one of my debts is going to take 34 months to close. Well with that, it is going to take longer than 4 years.
Hi Cindy, we understand it can be frustrating to see an account take longer than expected to be resolved. An account specialist will be reaching out to address your account and program progress.
Reviewed Sept. 27, 2024
Everything was good until you started pulling my payment out a week early with no notice. I find this very rude and am thinking about switching to a different company unless someone calls me and explains why. You have made me go into the negative in my bank account both times this has happened! I’m not made of money
Hi Eric, we are sorry to hear this happened. Your draft frequency is set and we do not make changes without your verbal consent or changes made by you, via your dashboard. We look forward to speaking with you to address this matter and make the changes needed to your draft.
Reviewed Sept. 26, 2024
I am so faithful that I met these people and I am so thankful that they are helping me. I couldn’t ask for anything better at this point in my time in my life. I was definitely struggling. Thank you Freedom Debt Relief your help and I have already been telling my friends and family about you. Thank you again.
Thank you so much for your heartfelt feedback, Kimberly! We’re grateful to have been able to support you during a challenging time, and it’s wonderful to hear that you’ve been sharing your positive experience with friends and family. We’re here to continue helping you every step of the way. Thank you for your trust!
Reviewed Sept. 26, 2024
Didn’t explain everything correctly, but I’m into it now so there’s not much I can do about it. They didn’t explain the part about. I had to wait three months to be late in order to start getting this debit correctly. Meanwhile, I keep getting all these calls in Texas. Really irritating.
Hi John, we are sorry to hear that you feel this way about your program. We never want our clients to feel stuck or misinformed. An account specialist will be reaching out to address your concerns.
Reviewed Sept. 26, 2024
They have helped restore some on my credit and it's seems to be working already. Still taking longer than I thought it would. There's still some that haven't even been touched yet. They should have been touched first. Now they're just more money and more money and it's just going to cost me more and take me longer to get it done.
Hi Sandra, thank you for your feedback and for sharing your experience. We're glad to hear that you've seen some progress, though we understand your concerns about the timeline. We appreciate your patience and will continue working hard to address your remaining accounts as quickly as possible. Please don’t hesitate to reach out if you have any questions or need further assistance.
Reviewed Sept. 25, 2024
Overall great service. Like the way each account is getting solved in a timely matter, and is always being informed about what has happened, and about what is about to happen next, and the time limit estimated. I'm very happy with the service, and looking forward to completing the service. I think I made the right choice my choosing, FDR.
Thank you for your positive feedback, Douglas! We’re thrilled to hear that you’re happy with the service and the timely progress on your accounts. Keeping you informed every step of the way is our priority. We’re glad you feel confident in your choice, and we look forward to helping you complete your journey to financial freedom!
Reviewed Sept. 25, 2024
FDR helped me pay off my debt for a less amount than was originally expected. They did a good job. I was very pleased with the service they provided and the contact they had with me throughout this whole process of getting my debt paid off. I would recommend them to anyone needing to get out of debt. They are a good company with good service.
Thank you for your wonderful feedback, Robert! We’re so glad to hear that we could help you pay off your debt for less than expected and that you were pleased with our service and communication. Your recommendation means a lot to us, and we’re happy to have been a part of your journey to financial freedom!
Reviewed Sept. 25, 2024
The payments are great and affordable! I just hate you have to not pay any debts, but that’s how they help! So far been on since May, and we’ve got 1 of 6 cards taken care of! Another in process! Customer service is so helpful and they explain everything SO well!
Thank you for your feedback, Stephanie! We’re glad to hear that the payments have been affordable and that you’ve already made progress with your accounts. We understand that not paying debts can be tough, but we’re here to help guide you through the process. It’s great to know our customer service team has been helpful and thorough. We’ll continue working hard to help you achieve your goals!
Reviewed Sept. 25, 2024
Our family has been going through a lot since Covid and Freedom Debt has helped us get back on track as much as we can to build our credit. Thank you Freedom Debt for all your help! We are grateful to be part of this program! Thank you so much everyone for your support
Thank you for sharing your experience, Elizabeth! We’re honored to have helped your family get back on track, especially after such a difficult time. It’s wonderful to hear that our program has made a difference in rebuilding your credit. We appreciate your trust and are grateful to support you on your journey!
Reviewed Sept. 25, 2024
Freedom Debt Relief have given me peace of mind and excellent management of my Debt. Always keeping me informed on all the transactions and negotiations. I was very distressed when my debtors started raising the interest % suffocating me financially. Also my rent went up 60% in a year. Thank You FDR. You are A+ NO. 1.
Thank you for your kind words, Eneida! We’re so glad we could provide peace of mind and help manage your debt during such a challenging time. Staying informed is important, and we’re happy to have been able to keep you updated throughout the process. We’re here for you every step of the way!
Reviewed Sept. 25, 2024
I was skeptical but after consulting with my partner and being on this journey with FDR to being debt free. I am very happy with them! They’re awesome and I highly recommend them! They’re professional, they email you and they’re very thorough and detail oriented! Everything is step by step.
Thank you for your wonderful feedback, Ameera! We're so glad you and your partner chose to trust us on your journey to becoming debt-free. It’s great to hear that our professionalism and step-by-step approach have been helpful. We truly appreciate your recommendation and are here to support you every step of the way!
Reviewed Sept. 24, 2024
Freedom will not notify creditors that they are handling the credit and therefore the creditors keep on calling and calling. From what I’ve noticed is I’m paying more to freedom than I’m paying to my creditors. From what I’m paying it looks as I’m going to be paying more than what I initially owed.
Hi Gregory, we want to thank you for your feedback and reaching out to us with your concerns. We understand the process can start off slowly and can cause doubts about savings and the success of our process. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.
Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. An account specialist will be reaching out to address your concerns.
Reviewed Sept. 24, 2024
I have been quite happy with Freedom Debt Relief. Every time I call, I get someone knowledgeable who is willing to do whatever needs to be done. My only issue is that the website doesn't seem to deal with Safari (Apple's web browser) very well. I wind up having to use Google Chrome and have to log in multiple times on Google Chrome. Other than that, I have no problems.
Hi Amy, thank you for your positive feedback! We're glad to hear that our team has been knowledgeable and helpful. We appreciate your input regarding the dashboard issues with Safari and will take that into consideration for improvements. If you have any further concerns or need assistance, please don’t hesitate to reach out. We’re here to help!
Reviewed Sept. 24, 2024
Yes I would definitely refer to a friend. I have had nothing but a great experience with you so far. 5 out of 6 accounts are currently being paid off and the final one is getting ready to be settled. Thank you so much for all the help. I know I would have never been able to do it by myself. Very easy to work with.
Hi Daniel, thank you so much for your wonderful feedback and recommendation! We’re thrilled to hear that your experience has been great and that you’re nearing the finish line with your settlements. It’s our pleasure to assist you, and we’re glad we could help make the process easier. We’re here for you until the very end!
Reviewed Sept. 24, 2024
From the very, very beginning and first phone call They have all been extremely helpful and extremely honest and accurate. A pleasure to deal with. Always there to answer any questions you may have. Always checking on my account and checking in with me super friendly. I really appreciate all that they do
Thank you for your kind words, Jonathan! We're thrilled to hear that you've had a positive experience from the very first phone call. It's our priority to provide honest, accurate, and friendly service while keeping you updated every step of the way. We truly appreciate your trust and look forward to continuing to support you!
Reviewed Sept. 24, 2024
I've been in the program for several months now, and just had my second and third settlements. All of the settlements so far have been fair and have helped me climb out from under the pile of debt that accumulated during my divorce. I've got a few more to go, but I'm starting to see light at the end of the tunnel.
Thank you for sharing your progress with us, Teresa! We're so glad to hear that your settlements have been fair and are helping you recover from your debt. It's wonderful that you're starting to see the light at the end of the tunnel, and we’ll continue to support you on your way to financial freedom!
Reviewed Sept. 24, 2024
Yes I would recommend you to my family and friends. You have given me peace of mind. I no longer stress over my debts. They're getting took care of in a timely manner. I owe Freedom Debt Relief a lot of gratitude. The staff has kept me up on the progress of my program. Thank you.
Thank you so much for your recommendation and kind words, Sherrie! We're thrilled to hear that we've been able to bring you peace of mind and reduce your stress. Keeping you updated on your progress is important to us, and we’re grateful to be part of your journey. We’re here for you every step of the way!
Reviewed Sept. 24, 2024
I am so glad I found this on Facebook. It’s helping me so much get rid of my debt. They do all the work for you once you start making all your deposits. I greatly recommend them if you need to get out of debt. They are so easy to work with.
Thank you for your kind words, Dawn! We're thrilled that you found us on Facebook and that our program is making a positive impact on your journey to becoming debt-free. We appreciate your recommendation and are here to support you every step of the way!
Reviewed Sept. 24, 2024
I wasn't told my credit would take hit it took and when in program I can't have any credit. I still have other cards that I couldn't add to the program. It's good when it works, save little, hurts your credit. I have few more cards, have wait to put on program, some can't, they need to work negotiating faster.
Thank you for your feedback, Eric. We understand how challenging it can be when dealing with credit impacts and ongoing debt. While our program aims to help clients achieve long-term financial relief, we recognize that it can be difficult in the short term. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.
Reviewed Sept. 24, 2024
Things I was told on the initial call were inaccurate and I believe they just were trying to get my business/money. The debt they told me that would be resolved first and in 4 months, is still there after 7 months. Also, I was assured I could reach him by phone or email with any questions or issues. I tried to reach him both ways, multiple times, and haven't heard a peep from him. Also, they didn't explain how bad the calls from creditors would be. I receive calls from 8 am to 9:30 pm every day!
Brandy, thank you for bringing this to our attention. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.
Our customer service team has full access to your program and can answer any questions you have, seven days a week. An account specialist will be reaching out to address your concerns.
Reviewed Sept. 24, 2024
I thought signing up with you would be helpful for my current situation. But after I was all signed up, gave you my personal information, the woman says "So are you comfortable with telling your creditors about this?". HELL NO, I'm not comfortable. That is why I signed up with a payoff company. Too late now... I will NEVER recommend your service. I'm stuck...
Hi Mary, we understand your frustrations and are sorry to hear you feel this way. An account specialist will be reaching out to address your concerns.
Reviewed Sept. 24, 2024
So many ways to contact them and they make it easy to get started. There are lots of resources on their website as well as easy ways to upload documents. They have all been helpful as well as considerate, which you really appreciate when you’re in this situation. I feel confident about my financial future!
Hi Jennifer, thank you for sharing your positive experience! We're glad to hear that our team and resources have made the process easy for you. Your confidence in your financial future is what we strive for, and we’re honored to be a part of your journey to financial freedom!
Reviewed Sept. 23, 2024
Yes, I would and will positively recommend Freedom Debt to my family, friends, colleagues and strangers. You most definitely handle BUSINESS & AAA+++ Rating. I love their customer service, support and guidance. They check on you to make sure you’re ok and staying on the right track. My life has been stress and hassle free, I’m not worrying about anything and able to really focus on my life, family, friends and health… Thank you so much Freedom Debt Relief.
Thank you so much for your glowing recommendation, Terri! We’re thrilled to hear that our customer service and support have helped make your life stress-free. It’s wonderful to know you can focus on what matters most—your life, family, and health. We’re honored to be a part of your journey and are here for you every step of the way!
Reviewed Sept. 23, 2024
Entering into my battle with cancer I found myself in rough times. Not wanting to leave major debt to my family I began debt resolution to shrink and resolve my debt. It will take me two years to pay off what may have taken me longer than I was told I may have. Freedom became a major problem solver. I recommend them to everyone for any reason debt becomes a burden.
Hi John, thank you for sharing your story. We're truly inspired by your strength and are grateful to have been able to support you through such challenging times. It's wonderful to know that our program is helping relieve the burden of debt for you and your family. We deeply appreciate your recommendation and wish you all the best on your journey.
Reviewed Sept. 23, 2024
They give you all the info you need to reduce your debt with their help. They do all the negotiation for you and your debt is paid off much sooner with much less interest out of pocket. Jeannie was very helpful and compassionate and very easy to talk to. She provided all the information needed and was willing to answer any and all questions.
Hi James, thank you for your kind words! We're thrilled to hear that Jeannie provided such helpful and compassionate service. It's great to know you felt well-informed and supported throughout the process. We're here to make debt relief easier, and we're glad to have been able to help you reduce your debt sooner!
Reviewed Sept. 23, 2024
Freedom Debt has settled 2 of my 5 debts for a little over half of the current bill. They negotiated a payment plan which resolved the debt at a reduced amount and allowed me time to build my reserve account. I would recommend! It feels excellent not to have these debts looming over me. Thank you Freedom.
Hi Sylvia, we are happy to hear about your progress and your saving. It is always great to hear how happy clients are with the decision to partner with us. Keep up the great work and thank you for choosing FDR!
Reviewed Sept. 23, 2024
A perspective from a person going through this program. Switching to FDR feels a bit weird at first. Not paying your debt and letting it "go" feels awkward. But if you stick with the program, it will work out eventually. I was able to settle all my debts quick and easy. So far it has been one of the better decisions I have made.
Hi Sammuel, we understand that it can be difficult to bein a new process, such as this one. We appreciate your feedback and your commitment to our program and becoming debt-free. We are honored to be your partners in this journey. Thank you for choosing FDR!
Reviewed Sept. 23, 2024
Was satisfied with the first settlement, I've noticed you talk about saving, I think most people in our situation are struggling even with the savings, that's why people fail in this program, I'm hoping my situation gets better so that I can finish the program.. I also think more communication is key. Hope you have a good day.
Thank you for your honest feedback, Gilbert. We’re glad to hear you were satisfied with your first settlement! We understand that every individual’s financial situation is unique, and we appreciate your insights about communication. We’re here to support you, and we’re committed to improving our communication to help you succeed in your journey. Thank you for choosing FDR!
Reviewed Sept. 23, 2024
I haven’t heard from anyone in a while and they didn’t get all my credit cards consolidated so I wanted to talk to someone so please call me back at **. I want to confirm what cards are taken care of and which ones I still need to pay? Please have someone call me back.
Hi Jean, thank you for sharing your experience with us. An account specialist will be reaching out to address your questions.
Reviewed Sept. 22, 2024
I was with Freedom Debt Relief before. l didn't any problems. The agents was very nice. They understood my concerns. They were polite and courteous. I was very happy with the results. They were reassuring everything would work out. It will take some time but l would eventually get to my goal.
Dawn, we are happy to hear about your satisfaction while working with our team! Thank you for choosing FDR and please let us know how we can continue to support you!
Reviewed Sept. 22, 2024
All representatives have been professional, knowledgeable, compassionate and empathetic. I was apprehensive at first but with the explanation of the process I feel much more confident and comfortable. I would highly recommend this opportunity to those individuals like myself to reduce their anxiety regarding debt relief. I’m looking forward to the future of becoming debt free.
Thank you for your wonderful feedback, Valerie! We're so glad to hear that our representatives made you feel confident and comfortable throughout the process. It's great to know that you found the support you received both professional and compassionate. Your recommendation means a lot to us, and we're excited to be a part of your journey toward becoming debt-free. If you have any questions or need further assistance, don’t hesitate to reach out!
Reviewed Sept. 22, 2024
They were courteous and professional when discussing the nature of my business. I would recommend them to others. My friends are curious about how this system could work out for them. So currently they are waiting for the outcome. Because no one like to get back to back phone calls involving harassment from bill collectors.
Hi Stoney, thank you for sharing your experience. We are happy to hear you have recommended us to your friends. Our process starts slow but we cannot wait to begin to see your progress. Please let us know how we can continue to support you!
Reviewed Sept. 21, 2024
I had a lot of debt and I was researching different debt companies. Freedom Debt Relief was top-rated and the representative that I met with was super awesome. He was really understanding and walked me through the process. I've been doing the program since May and everything's great. I already have one of my debts almost paid off. It's a really easy program, and the best part is I don't have to think about it. When I'm normally paying debt down, it's constant reminders and really annoying to deal with it, but with FDR, I forget that they're paying it off for me.
Adam, thank you for your review. We are happy to hear that we have been able to provide you with a solution that not only helps you resolve your debt and save money, but also provides you peace of mind. Thank you for choosing FDR and please let us know ho we can continue to support you!
Reviewed Sept. 21, 2024
When I came to Freedom Debt Relief I was not sure of what they could do. But I talked to Gere and she told me what you can do and that encouraged me to be a part of your program. With your settlement skills you got one of my debts settled for over $2000.00 less than I originally ode. Boy am I proud to have came to Freedom Debt Relief now. Thanks,.
Hi Sandra, we are happy to hear about your savings and your wonderful experience while working with our team! Keep up the great work and thank you for choosing FDR!
Reviewed Sept. 21, 2024
I have sent back the same account several times. They keep sending the same negotiated amount after I specifically asked for a lower renegotiated amount. The account in question was turned into collections and should be able to be lowered. Also I would have liked to have seen the lower dollar accounts settled first.
Hi Debra, we are sorry to hear hat you are unhappy with your savings. Our team will never bring you an offer to the table if its not the best with ultimate savings. An account specialist will be reaching out to address your options.
Reviewed Sept. 21, 2024
I just got started on this program, so far so good. I'm putting my trust into all the information I have been told in hopes to resolve my financial matters at hand. My experience had been very pleasant and reassuring with all the agents I have spoken with. Looking forward to be debt free within a 57 month time frame.
Hi Tanya, thank you for your positive feedback! We’re glad to hear that your experience has been pleasant and reassuring so far. Trust is key, and we’re here to support you every step of the way. We look forward to celebrating your journey to being debt-free in the near future!
Reviewed Sept. 21, 2024
The team was very nice and professional, they made everything so simple to understand. I didn't think at first that they wasn't going to be able to help me,but they have relieve so much stress off me. I will tell people that I know to call and talk to them.
Thank you for your wonderful feedback, Shelia! We’re delighted to hear that our team was able to make the process clear and stress-free for you. It’s great to know that you felt supported every step of the way. Your willingness to recommend us to others means a lot! Thank you for choosing FDR!
Reviewed Sept. 21, 2024
I would most definitely recommend Freedom Debt Relief to anyone in credit card debt. I should have done this sooner but I’m glad I made the decision to be debt free instead of paying all these minimum payments. I’ll be debt free in 4 years, and I’ll be so grateful to be done with these debts.
Hi William, thank you for sharing your experience and recommendation! We're so glad you made the decision to start your journey toward becoming debt-free. We’re here to support you throughout this process, and we’re excited to see you reach your goal! If you ever need anything along the way, don’t hesitate to reach out.
Reviewed Sept. 20, 2024
Process seems to moving slower than I expected. I understood would take time to pay debt but the negotiating process slower than explained. Not sure the speed of the process is reflective of the fees charged to the customer. It has been nearly a year and only negotiated 4 accounts
Hi Travis, thank you for your feedback. We understand the process may feel a bit slow at times, but we appreciate your patience as we work to negotiate the best possible settlements for you. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to provide you with an account update.
Reviewed Sept. 20, 2024
I would recommend FDR to my family and friends, just wished I’d done it earlier. Because it doesn’t go very fast. It don’t start with the smallest bill like I thought but I do like the company. They are easy to talk to and answer all my questions. Thank you so much for helping us resolve our problems.
Hi Lydia, thank you so much for your thoughtful feedback and recommendation! We understand the process may feel a bit slow at times, but we appreciate your patience as we work to negotiate the best possible settlements for you. It’s great to hear that you’ve found our team easy to talk to and that we’ve been able to answer all your questions. We're grateful for the opportunity to help you resolve your financial challenges and are here to support you every step of the way!
Reviewed Sept. 20, 2024
So far I appreciate the honest way your company deals with its clients. The outlay (dashboard) where I can see clearly the payments; whether the creditors have responded yet or not. The payments and their distributions and suggestions about how to respond to my creditors...which by the way I've already spoken to two of them using the suggestions you've offered. So far...good show.
Thank you for your positive feedback, Esther! We're glad to hear that you appreciate the transparency and honesty in how we handle your accounts. It's great to know that the dashboard has been helpful in keeping track of payments and creditor settlements, and we're especially happy that our resources have been useful in your conversations with creditors. We're committed to making this process as smooth as possible for you. If you ever have any questions or need further assistance, we're here to help! Keep up the great work!
Reviewed Sept. 20, 2024
I would hands down recommend anyone to Freedom Debt Relief. Angela has been extremely helpful with this process, every step of the way!! If you’re on the fence about giving them a shot, do yourself a favor, call them now!! This is by far the easiest thing you can do for yourself. They are very knowledgeable and helpful with anything you need.
Hi Angela, thank you for your kind words and for recommending Freedom Debt Relief! We're thrilled to hear that our team has been so helpful throughout your journey. It's fantastic to know that you’ve found the process easy and that our team has been there to support you at every step. We appreciate your trust in us, and we’re excited to continue helping you reach your financial goals. If you ever need anything, don’t hesitate to reach out!
Reviewed Sept. 20, 2024
My experience has been pleasant, I would definitely recommend a friend or family. The program from start to finish has been great! Thank you for getting through this overwhelming time financially. Can’t wait to Graduate from this program!!!! I got through this program quickly and everyone was extremely helpful. Thank you again.
Thank you so much for sharing your experience, Dawn! We're so happy to hear that the program has been a positive and smooth journey for you. It's wonderful to know that our team was able to provide the support you needed during such an overwhelming time. We’re excited for you as you approach your graduation from the program, and we’re grateful for your recommendations to friends and family. Congratulations on your progress!
Reviewed Sept. 20, 2024
I couldn’t be happier with this service. It’s very smooth, efficient and effective. Emails are sent to me only when needed not all the time. I have already seen an uptick in my credit and I don’t have hassle with multiple creditors across variable due dates and tons of phone calls.
Thank you so much for your kind words, Brad! We're thrilled to hear that you're having such a positive experience with our service. It’s great to know that the smooth and efficient process is working well for you, and that you're already seeing an improvement in your credit. We always strive to strike the right balance with communication, and we're glad it's been just what you need. Thank you for choosing FDR!
Reviewed Sept. 20, 2024
Just starting the process but so far have received good service/advice. Very informative and replies are returned very quick. Have answered all of my questions during this stressful time. I would recommend them for someone deeply in debt that have attempted to research all they gave me options and information about each option.
Stephanie, it's great to hear that your experience starting the process has been positive! We're glad the service has been informative and quick in addressing your concerns. It sounds like you're on the right path, and it's fantastic that you feel well-supported during this stressful time. Thank you for the recommendation—it means a lot!
Reviewed Sept. 20, 2024
Thank you so very much! We were very hesitant in calling at first but so glad we finally did. Great service in helping us get out of CC debt fast. Everyone was so understanding and helpful. We Recommend to anyone in CC debt to call and talk to these guys. Help and stress relief is only a phone call away.
Hi Peter, thank you for your review! We're so glad you took that step and reached out, and it's wonderful to hear that you're finding relief from credit card debt. Thank you for recommending us—it's our pleasure to help you through this process and reduce the stress. We're here whenever you need us!
Reviewed Sept. 19, 2024
My credit score is getting better every month. Couldn't have done it without FDR. Their videos are very helpful & informative. They took care of all the creditors & the phone calls ended. When a creditor contacted me or sent me a notice I would contact FDR & they would take care of it. Highly recommended
Thank you for your kind words, Kenneth! We're thrilled to hear that your credit score is improving and that our videos and support have been helpful. It's great that the creditor calls have stopped, and we’re glad we could assist you in handling everything smoothly. We appreciate your recommendation and are here to continue supporting you!
Reviewed Sept. 19, 2024
FDR took the fear out of debt reduction and were so helpful the whole process. Excellent company and program. I never felt like I was unaware of what was happening, never had unanswered questions, and they handled all the hard stuff so I did not have to worry. Could not recommend them more.
Thank you for your wonderful feedback, Britney! We're so glad to hear that we could take the stress out of the debt settlement process for you and keep you informed every step of the way. It's great to know you felt supported and worry-free throughout the program. We appreciate your recommendation!
Reviewed Sept. 19, 2024
I’m very happy with the way my debt accounts are being handled and I am updated in a timely manner. I was in considerable debt when I read this article on how to get out of the overwhelming debt that was affecting my everyday life. This program gave me the relief I needed.
Thank you for sharing your experience, Michael! We're so happy to hear that our program has provided the relief you needed and that you're pleased with how your accounts are being managed. It's great to know you're receiving timely updates. We're here to support you every step of the way! Thank you for choosing FDR!
Reviewed Sept. 19, 2024
You’re not working on my debt like you said you would. It’s few and far between when you finally do make a negotiation. I figured you’d work on them faster especially the bigger ones but you’re not. It doesn’t make any sense to me, but I guess it is what it is.
Hi Gerald, thank you for bringing this to our attention. We understand our process can be confusing at times, an account specialist will be reaching out to address your concerns.
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