Freedom Debt Relief Reviews

Freedom has been very good to work with. They usually get back to me quickly when I have questions. I would have liked to have known upfront that they don't contact all the companies right away, they only do one at a time. Other than that, at this point things are going okay. I would like hear from my case manager more. The client portal is helpful, but a breakdown from caseworker would be good once a month.

There is a light at the end of the tunnel!!! I would recommend this to anyone who has made financial mistakes in life. My debts will be paid off in record time. Thank you for your assistance when I needed it the most.

This was the best decision I've made. I'm happy with Freedom Debt Relief. My debt has decreased immensely. I have money in my bank, and I started a savings account. Freedom is an excellent company, and I will recommend this to anyone who is experiencing debt.

After reviewing debt settlements and how they work. I decided working with a debt settlement company was a good option for me. I agreed to pay $404 a month, and was told it'd take 6-8 months to get all the debts settled. After 9 months of paying the $404 a month, Freedom only settled one account and the one account they settled, that company offered me the same settlement a year prior. All Freedom did was approve my creditors settlement and I had to pay Freedom for approving my creditors settlement, which the creditor had already offered me that settlement a year prior.

I never thought I would see the day that my phone would stop ringing from bill collectors. The process for the program I am in was flawless and was very simple. They handle everything for you, and they are there for you every step of the way.

I was incredibly leery about contacting FDR earlier this year, but I am SO GLAD I did! It's been such a great experience and my stress level plummeted once I saw they were serious about helping me eliminate my debt. I am so grateful to FDR for everything they have done to help me get from under the awful weight of debt. THANK YOU, THANK YOU, THANK YOU!!!

I would personally recommend Freedom to family and friends. I was very nervous to pick up the phone and call to ask for help. I am so glad that I did. I am brand new to the program and am very excited about my new financial freedom in the future. But I couldn't have done it without the help from Luis. He was extremely helpful, knowledgeable and kind. He never made me feel pressured to sign up and judged me and my situation. I called him numerous times with questions and called me back personally to help me. He is the reason I chose Freedom Debt Relief over any other company. Thank you Luis. You are wonderful.

I just wanted to take a few minutes and express my gratitude to Crystal who keep me calm and explained that this is not unlawful and made me see that I do deserve to be debt free. She is kind and understanding but also firm letting me know that Freedom Debt is here to help my family. We also got a settlement just 34 days into the program... Thanks again Crystal and Freedom Debt Relief.

I am extremely happy with the service I received from the Freedom Debt Relief Team. They were all very professional and knowledgeable. I was able to call them at any time with questions and concerns and got immediate answers and results. I am almost debt free and anxious to rebuild my credit. Freedom Debt Relief was my savior. Definitely recommend this program to anyone who is drowning in debt. Thank you Freedom Debt Relief Team.

The program is fine. I'm pretty happy with it. Anytime there is activity, I think you guys should notify your clients by email, not just phone. It keeps the customer in tuned with the communication. Not always do customers have access or ability to get into the computer and the portal to view activity. Other than that, so far so good. It's still premature though being new to the program.

My only comment is that the people at Freedom Debt Relief seem to be doing an excellent job helping me with my credit/financial situation. They have so far (in the space of 8 months) completely resolved one creditor situation and have negotiated a settlement/payment plan with 2 others. That's 3 out of the 6 creditors I have engaged them with. They respond to me when I call and answer my questions to my satisfaction. I am happy with the results so far.

Freedom Debt Relief has been great to work with and always there for me. Things are moving ahead nicely and they keep me totally informed about each offer and settlement. I completely recommend them to anyone who needs this kind of help.

FDR had been great to work with. They made the application as easy as could be and I appreciate their newsletters. They have a recommendation incentive that is also nice. They have processed two of my claims so far. I have recommended them to several of my friends.

I was a highly satisfied client until I became unemployed for 4 months. I maintained a payment but had to be reduced. No money was coming in, not even unemployment benefits. One account of two had been negotiated but then fell through due to lower payments. Unemployment in the past is why I am here in the first place. I had no knowledge from FDR that the negotiated contract with Capital One was no longer in place and no one explained what effect the lower payments would make on the negotiated contract. At this point I feel that the communication level with your clients is very poor. Someone should have made it clear what the future held.

I am satisfied with all aspects of this debt relief program up to this point. The account reps are always friendly and put you at ease. They keep you informed if there is a problem or if they need to talk to you it is clearly stated in an email. You can always get someone on the phone and the wait time is minimal.

So far, so good. In fact, I could not be happier... wish I had done this sooner. I already have settled 3 accounts and will be completely debt free in 2020... Simple process - you make payments into your account and Freedom does the rest. Don't wait any longer - these guys are the best rated company in the nation and that is why we chose them. They are living up to their reputation.

Since my encounter with Freedom Debt Relief I've never been happier. Before I contacted them I was at a lost of what to do with my debt I encountered from my gambling debt. I’ve been with them for about one (1) year now and can't be happier. I would not hesitate in recommending this Debt Relief to anyone.

From the day I signed on with FDR, I felt like I had made new friends! I was very nervous as to how I would get out of debt before signing with this company. That fear was lifted from my shoulders and I have watched my debt go down much faster than I thought or even hoped! I thank everyone for their kindness and amazing work!

Everyone has been extremely courteous and friendly. They have answered all my questions and helped me when I needed it. They have never made me feel that I was a idiot for getting in this mess. They have always been helpful.

Thus far, FDR has delivered as they spelled out in their proposal to me. I expect this to continue until paid in full. Thank you FDR. They have developed a debt repayment system that provides great savings, customer support, and I know the desired result will be attained. Thank you FDR.

I have been very pleased with FDR on many levels from my 1st experience with Chris ** who set me up all the way through to every customer service representative I have spoken with. I look forward to our next bill to get reduced and paid off!

Since starting with FDR, I have no complaints. Everyone that I've had to call has been great. I've had no problems with the whole process, right from the beginning when I first contacted FDR up through now. Everyone has been happy to help and has given me great advice throughout the process.

I called to changed my payment date and the customer service agent made it easy... I could not pay on my regular payment date. I like the way FDR works with you so I will not be a financial strain. Thanks again for all you do.

I'm so happy to be paying off debts and for much less than I owe! Everyone has been very helpful and customer service is excellent. I have already begun to see a reduction in debt and creditors calls, emails, and letters. I'm so glad I found this program!

I'm totally satisfy with the work that Freedom Debt Relief is doing. They are definitely taken off a lot of stress and doing a very good job in helping me get my life back to normal. I did not realized that I was in so much debt until I spoke to someone from the firm and I was totally much happier after all was explained to me. I will definitely be so grateful to let my friends know, if anyone will need your assistance. Again thanks you Freedom.

They really care about their clients and truly want to help them resolve their debts. They have excellent customer service, are always knowledgeable and willing to help with any issues you may have. They treat every paid off account as an accomplishment and you feel proud of yourself.

Totally dissatisfied. Lack of communication I went for almost 6 months without knowing I still had an invalid sheet in my welcome packet which happen to be the cease communication form. I would not have known still yet if for some reason I asked. I pay good money for this service and it sucks. I will be glad when my first creditor is paid because then I plan to remove myself from this service.

I absolutely enjoy dealing with the people at Freedom Debt. It doesn't matter what kind of question or issue that we have with our debt, the people there are always willing to assist us in any way they can to help make this process as painless as possible. I definitely would refer others with debt issues to this company. I give them a 12 out of a 10 scale.

Everyone has been friendly and most helpful. I only had one call that was not quite up to your high standards. I was able to determine that I was talking with what seemed to be a newer employee. While my experience was slower, she was finally able to get me what I needed. My wife and I have been very pleased for all your help.

I have been in a business relationship with Freedom Debt Relief since May 2016 and found them to be professional in their dealings with me and my creditors. Regular updates and status reports on progress being made on my behalf are sent via e-mails. Several creditors have sent mail indicating they are negotiating on my behalf and wishes to not accept what Freedom Debt Relief is offering on my behalf.

So far the process has been pretty smooth. There was some confusion with one of the debts I wanted to include in this debt consolidation. I had a car title loan and I found out 2 months after the process started that it was not allowed.

Freedom Financial has been great to work with. Right from the start, they contacted me and helped get everything set up. They continue to check with me often in case I have questions etc. and are always available when you need them. I had switched companies when I found out about them and I am sure glad I did.

It was a long battle but from day one. They told me what to do and how to respond to both companies. It was really worth the wait and the amount of money they got off my bill was amazing!!! They were supportive and helpful!! FDR Rocks!!!

My experience with Freedom is really great. Everyone that I worked with was very knowledgeable and clearly explained how the process worked. I'll recommend your service to my family and friends. Hope you continue with the great customer service that you provide.

Extremely happy with the progress and with the program. I wish I had reached out sooner for this help. Thank you for helping me get my life back. Had not realized how much in debt I was. Will continue with the program, and become DEBT FREE. Again, I say THANK YOU.

I began my Freedom Debt Relief program in February, 2016. I was overwhelmed with my debt, and I didn't know what to do. I had very little money to live on, after my bills were paid. I found Freedom on the internet, and called them. I have been extremely satisfied with their customer service, compassion, patience, and professional attitude. I have settled one of my debts, and two more are expected to be complete in the next month. I saved several thousand dollars in the settlements. I would like to thank FDR, for helping me to become debt free, and I intend to stay that way!

Fast and easy. First one paid already two to go. Would tell anyone to come to you for help. Trying to build up my credit. Very honest and helpful. Hope I never have to do this again but, losing my husband gave me no choice but, you have given me hope again.

At first I was not too sure but after a while I started getting calls and called my rep and he told just ignore them. I wondered hmmm!! Then it started coming together and I believe them now. I paid off one and off to the next one. I believe them and trust them. Good job.

I signed up with Freedom Debt Relief because I couldn't see how I would pay my bills. They have taken an affordable of money and made it work far better than I expected it to. I would not hesitate to recommend this company to anyone who is feeling desperate about finance.

Great service so far. I have experienced great customer service. Everything is going well according to their plan. I would and will recommend Freedom Debt Relief to all family and friends. I hope to get out of debt soon, thank you for everything.

I am totally happy with my decision to work with Freedom Debt Relief. I hope my friends don't need your help, they are smarter than I am, but if they ever needed help I would tell them about you. My nerves are a lot calmer and I don't get as many phone calls from creditors as I used to.

Really appreciate the customer service. We have a plan now that is attainable - before this we were in a loop of debt, unable to climb out. Grateful that we can pay our debts and have enough money to eat.

We've been with Freedom Debt Relief for 6 months and they have already settled with a high rate credit card to settle for half of what we owe. It will take two years but a big relief to see a light at the end of the tunnel. Thanks for all your help.

Getting out of debt has taken a lot of pressure out your life. This has been the best way to get out of debt. It makes you self feel better. I'm doing this so I'll be able to retire in the next 4 years.

I have nothing but good things to say about FDR. Although I'm still somewhat early in the process (under a year in), they have already negotiated a settlement with one creditor, with the next settlement coming up early next year. When I initially contacted them about the possibility of using their services, I didn't just feel like they were trying to sell me on it, but the agent I spoke with was truly honest about what to expect and exactly what FDR does and doesn't do. Unlike dealing with credit card companies, where I felt like it was I was the product and not the customer, FDR left me with a true feeling of being served by people who care about me. Thank you FDR, for helping to remove the burden of debt from my shoulders, and not just making me feel human, but also cared for.

I've been working with FDR since August and reached my first settlement this month (November). I'm grateful to the counselors for their help in my path to freedom from debt. It's been a stressful time, but I have great support from my friends, family, and FDR. I highly recommend use of this company.

Wish I joined sooner. Awesome company and customer service. Someone is always there when I call with a question. I'm really happy with Freedom Debt Cons. Once you make your first call, you go on, because you feel relieved that you are being helped in minutes! Thank you.

I was not aware of these types of programs but I am seeing the results. And I am satisfied with the way things were handled. We are not complete but I can start seeing the light at the end of the tunnel. I think that what is most satisfying is that I am not getting threatening calls from anyone.

Slower process with a lot of paperwork, my files are not updated efficiently. Your staff can do much better. I still have a long way to go. Hidden add on fees not explained. Plus the coordination with NLLG. Not explained thoroughly.

For me, FDR has been a blessing. It has allowed me to pay off my credit debt at a reduce amount and begin to become financially stable and responsible. I can't express how much I appreciate their help, guidance, and kindness. The customer service has been exceptional. I would recommend FDR to anyone needing help with their debt.

Experts in helping people getting out of debt. Stand by you when you need help getting back financial on your feet. Recommend this company to people I know who need help getting out of debt. Which is hard to do without help. They know how to achieve your goals.

Freedom Debt Relief has performed well beyond my expectations with my creditors for settlements. Since the beginning consultation, I have been able to sleep better knowing my debts are in professional care and will in time be debt free. Thank you team FDR.

I am happy with the way FDR has handled my business. Every FDR employee that I've had conversation with are kind, thoughtful, considerate, understanding, and professional. Until I was in a desperate financial situation, I was totally unaware help with my financial meltdown was even possible. I'm thankful I found FDR.

I am very happy with Freedom Debt Relief. They always answered any questions I had and put me at ease. I feel I am on the right track to settling my debt in the near future. Everyone treated me with respect and never made me feel this was my issue only. I would highly recommend this company.

The customer service and guidance on how to deal with debt resolutions is excellent. All the tools needed to assist with dealing with creditors and making payments within my budget to pay off my debts was very helpful. The debt counselors were very helpful in answering questions on keeping you inform about working with my creditors.

So far so good on getting my debts paid off in a timely fashion, I don't have any complaints at this time, hope to keep it that way. They have been very good in communicating with me on my account needs, etc. I highly recommend this company to anyone looking to take the load off their shoulders because of creditors.

I am super happy with FDR so far. I've been with FDR since June and one of my accounts was at $8,000 which was reduced to $4,000. It will be paid off in 4 months. I'm so thankful. I would definitely recommend FDR to a friend or family.

Since enrolling with Freedom, I am excited to see my future being debt free! The process is seamless and user-friendly and I love the client dashboard that I can access every day! I appreciate the help I receive from customer service and the communication that I receive.

My debt with World's Foremost Bank was settled in 3 months for $838. Less than I owed. I can call Freedom Debt Relief at any time with any questions. They are always ready to answer and are on top of my accounts. Definitely a time saver and a money saver. Thank you.

Excellent and speedy work on resolving credit issues. The customer service is accurate and helpful. I've already had 2 accounts settled. I could not be more pleased with the service being provided. Whenever I reach out with a concern, it is addressed immediately with kindness and concern. My experience has been the best this far.

So far I'm very pleased and happy with what I'm seeing. I continue to be mindful but positive in the direction I'm going in. So far so good! I hope to see much more results soon! Customer service is extremely friendly and helpful. This program is easy to use and the tools are great as long as you're involved with your progress.

If you receive any correspondence from Freedom Debt Relief, delete it immediately. It is a complete scam. They will collect your automatic payment month after month while constantly reassuring you that it "takes time" to settle your debts. Meanwhile your credit score plummets and businesses are filing lawsuits against you. Months and months later when you are in financial ruin, FDR has still not settled one debt of yours. Get yourself a lawyer and get your money back.

I began several months ago, and Freedom Debt Relief has already negotiated a settlement with one of my credit card companies! Customer Service is very helpful when I call with questions. I am so excited to be on my way to being debt free!

I was having hard time to make minimum payment. One day I talk to my friend about my financial situation and he advised me about Freedom Financial. First time I didn't believe then one day I called and I talked to representative Jeson **. He is awesome guy. He help me a lot. This is really one of the lifesaver program.

Initially talking to Freedom Debt Relief, I explained my situation to them. They accepted me as a client and they have been working with me to reduce my debt. The negotiations will finish by end of the year. Within 3 to 4 years my debt will be paid in full. I can't explain the relief I feel to have this taken care of.

From customer service to the ease of the program I had a wonderful experience. Only took 3 days to get everything set up and started. My Mom used the program and I decided to give it a try. I had my first settlement within a week of starting. Would recommend to anyone, thanks Freedom Debt Relief for all your help.

I have only been with Freedom Debt Relief for literary a couple of months and have already resolved one account. They were able to negotiate half the amount of the original account balance, leaving me a low new balance. I love it!!! Go...go...go...Freedom Debt Relief.

It has been a pleasure working with Freedom Debt Relief. Setting up the account was fast and easy with the guided help from an account specialist. The updates I receive from the automated dashboard is a plus too. It allows me to monitor my account at any time and provides me with the most recent account activity.

I don't have any issues with how you are helping me and whenever I call everyone is very helpful. I do have one creditor that continues to call me everyday. They were formerly called Springleaf Financial and are now called Lendmark.

I want to thank Freedom Debt for working hard on my behalf to resolve one of my account. I was so glad when I read my e mail. I know they are working hard to resolve the rest of my accounts. I just want to say thank for a job well done.

A few months ago I realized I needed to do something about my income to debt ratio. I received a call in less than a day with a plan that was explained to me during that call. There have been several follow-up calls and e-mails. The process went much faster than I expected. Will recommend to others if I know they have some of the problems I've had recently.

Being recently enrolled thus far it's been a wonderful experience. Any issues I have had I simply reached out and had them taken care of. Going the extra mile is what it's all about and Freedom Debt Relief has done that. They make sure you're satisfied. That's their goal here. I feel a part of a family and stress free. Thank you Freedom Debt Relief!

Freedom Debt Relief was able to negotiate with a creditor to cut my debt in half and set up a payment amount of four months that would resolve my debt with that bank! I am amazed, relieved, and overjoyed with this settlement. I cannot say thank you enough!

I don't feel like there is enough communication with the creditors we still owe. Paying off one at a time and they don't know. Therefore, I still get emails and calls and makes my credit score go way down.

I was initially nervous about the outcome of this program, however in time my first creditor agreed to a settlement. I still have 3 more to go. Sooooo, I am holding on to see this to the end. Based on my numbers I should be debt free by 2020 and that sounds wonderful to me!!!

This has been very helpful for me. I am seeing a change in my credit for the good. Other companies are trying to help me but all they do are disputes and that got me nowhere. So trusting Freedom Debt Relief I'm on my way to get back on track towards getting my house. Thank you Freedom Debt Relief.

I was told that within 3 to 6 months they would have gone to my debtors and negotiate dollar amounts that I owed. I was also told that my credit would stop being hit by those I owed. When this did not happen and creditors kept calling I was told that another company they work with to find new business and customers (such as myself) gave me wrong info. Originally when I spoke with them they told me their cut might be 5 percent of the total amount negotiated to finding out it's 21 percent. When I questioned the customer service man about the above mentioned he told me, "I can't be responsible for what another company told you that we will do for you and you read your contract---didn't you?"

I first started FDR in January of 2016 hoping to resolve the 21k of credit card debt I have within 3 years. The first debt under settlement was my largest (AMEX) and I was sued for the full amount. Luckily I signed up for the legal services with FDR but they were unable to settle the debt for less than the full amount. Now I have to pay the full amount of my AMEX plus FDR still gets to charge me the 20% of the enrolled balance for settling my debt (on top of my full amount). I understand this is what I signed up for but make sure you understand this is the risk you take. They will talk it down like this is a rare risk (it could very well be) but it is still a risk nonetheless.

We have gotten calls after notifying them of change of contact info. Target has continued to call and threatened to sue if we do not negotiate with them. I told the rep to contact you, but she said they do not negotiate with Freedom. I refused to negotiate!

I joined freedom debt relief in May 2016. I believe that one credit card was resolved and that made my day. I'm looking forward to the next credit card to be resolved. As of now I'm very content and once I see that all 11 credit cards are solved. I will recommend this program to people that I know that are struggling with debt. So far I'm happy. Thank you.

Great program. I was starting to get desperate with my financial situation and wasn't sure what to do. Once it talked with a representative and was advised how the program worked in knew that it could ease some of my stress and give me peace of mind. I'm was skeptical at first, but now that we are finally in negotiations I'm seeing the results that I was promised.

Freedom Debt Relief has been very helpful to me. They have walked me through the process and anytime I have a question or concern, they are readily available to help me. I have gained peace of mind that my situation is being taken care of and I don't have to stress about how I'm going to pay my bills.

I would recommend Freedom Debt Relief. At first I was very reluctant and afraid but realized I had no other choice but to try Freedom Debt Relief. It was hard to keep the good faith at first as it take a few months to get things going but when my first debt was settled there was nothing that could have made me feel any better. A load was starting to be lifted off my shoulders debt wise and doubt of Freedom Debt Relief. Thanks to them there will be a day that I will be debt free! Thank you Freedom Debt Relief.

We've been with Freedom Debt Relief for a couple of years now. We have one creditor paid off so far. However, we are on to the next creditor who has summoned me to go to court in a week. We have been in constant contact with Freedom regarding this and we are getting nowhere. They keep telling us that they are trying to get the credit card to settle. Now my court date is next week and I was just told by Freedom that we can pay them an additional $895 for them to represent me know court and they can take the funds from my Freedom account.

This company is a scam. If you owing any bank or credit card, please deal with them yourself. I was scam with about $7700. This company will add more to your problem. I listed 15 accounts, after 2 yrs I realized I have paid $16,200. They were able to settle 3 credit card company which is not up to $2000. I noticed they are negotiating some smaller debt and two were in progress. At the long run, when I added what they claimed they paid on my behalf and their fees. They charged me $7700 and used $8500 for me.

I contacted Freedom Debt relief and signed up to pay off my credit cards. I was not told that it would take over several months to complete the process of paying my debtors. I was receiving several calls a day from my creditors and because of the delay of any settlements my credit was even worse than before I called them. Because of the delay I had to go and file bankruptcy. I called and told them not to take any money from my accounts and that I wanted the money to be returned to me as they had not settled any of my accounts. A week later they continued taking money from my account causing my checks to bounce and adding me more financial stress. They also kept all the money that they had taken from my account claiming it was their fee for service which was over $1000.00. This company is a rip off. They are not concerned about their consumers only about making a profit.

I have been with this program for a few years and I'm almost done. I have two accounts left things have definitely slowed down which I don't understand. Overall I am very happy with things. Every time I called they were professional and answered my questions. There is a small fee they charge a month in case you get sued. I recommend that you get that. I was almost sued once and they handled it before it went to court and I didn't know anything about this service. I'm sure I was told but it's so overwhelming at first. I finally checked my credit score the other day and I was very surprised to see how high it was with two creditors to pay. I read some of the reviews and no one can blame anyone for the debt that we create. They are just a way to get it paid off. Your credit takes a hit and you learn to pay cash. I definitely recommend it.

Do not sign up with Freedom Debt Relief! Horrible company. You are better off dealing with the creditors yourself. I signed 4 accounts with them. I ended up taking care of 3 myself! I called Freedom Debt Relief to remove the accounts. OMG it took me about 2 months to get them removed and a phone call every day. I had to deal with rude and unprofessional staff. The last account left I deposited enough money to pay the last account off in a lump sum payment and to pay Freedom Debt Relief fees.

I am happy with this decision to go with this company. As uncomfortable I am that I just am having a tough time paying my bills... Freedom has given me some hope that I will get out of this mess. Thank you for your help.

We landed in FDR's front door step due to a very frightful and disastrously financial series of events. Two heart failures along with two bouts of pneumonia. When we realized that we were almost broke we bought into FDR when a very sweet talking, and I'm certain she was well meaning, lady convinced us to enter the program. Now, we are at a standstill. At first the lies and deceit were treated as if they never happened. Now they don't even bother to acknowledge our existence. A Mr. ** promised to give us a bi-monthly (every two weeks) update of our account. Haven't heard from him for almost four weeks. He is in a line of unknown number of FDR reps who have slipped into oblivion without "helping" us as promised.

FDR has been, and continues to be, an extremely beneficial asset in paying off my debt. I never would have been able to do this on my own, and I was afraid that I would have to declare bankruptcy without their assistance. One debt is gone, only three more to go! Thanks FDR!

Freedom Debt relief helped me out greatly!! I had a debt that would take many, many years to get out of. Not to mention the amount of excessive interest I saved by joining their program. Kudos for getting my credit cards settled and paid off. I would recommend highly to a friend this program. You have to be very stingy while on the program, but it pays off greatly once it's done! Thank you so much Freedom Debt Relief.

I've read a lot of the negative reviews and my opinion is that they are because the writer doesn't understand the process. Freedom collects a certain amount of money each month and it goes into a bank account. Reductions in amounts due and payment agreements are negotiated with each debtor, usually the lowest amounts first (so those accounts are removed from credit report). I was extremely happy with the process and the customer service because I understood the process. I could see where my money was kept and where it was going. Because of circumstances I couldn't control (health), I couldn't honor my financial obligations. Freedom gave me an alternative to filing bankruptcy and I did I could do given my situation. While I know I didn't fully honor my commitments to my lenders, I did something and Freedom gave me a way to do that. I would recommend them to anyone facing similar circumstances to mine.

I'm not even such what company I am dealing with - I have never had worse communications than with this one. Also, they are much, much too slow in getting things done. I will be able to pay off this debt more easily without help from this company.

After 6 mos with Freedom Debt Relief their partner company calls (Consolidated Plus) to try and get you to lock into a loan. However most people that are trying to avoid bankruptcy and enroll in a debt consolidation program do not have the income to qualify for loans or they would have applied for one to consolidate from the start. So Consolidated Plus tells you they can pay off all your creditors in 30 to 90 days all you have to do is apply. Then you apply they turn you down because your debt ratio is high and your income is low, hence the reason you joined Freedom Debt Relief in the first place. For the most part Freedom Debt Relief has paid off or is working on a few of my debts. Little leery of other reviews on here that say they will pay a few and then things go wrong after that. Joined with them to do the right thing, by still trying to pay most of my debt and avoid bankruptcy.

FDR did an outstanding job of helping me reduce my debts. It only took 9 months to get all the payments arranged and reduced. Overall, FDR helped me save a little over 51% on my debt owed. It took patience at the beginning making sure to follow the directions they gave me, but in the end it all paid off. Now I just have to pay off the remaining debt, which will be much easier and quicker following the program they have set me up for. I will be debt free in 4 years, whereas, I would most likely not have been able to pay this off for 15-20 years.

I had a bad experience with Freedom Debt, they ask for a certain amount of money monthly and they only send one loan that I had two payments. I been with them for several months. Where did the rest of my money go? They are nothing but ripoffs. I was noticing something wasn't right. Beware!!!

From the beginning my experience was a nightmare. Communication was dependent on whom you spoke to. The individuals who answer the phone frequently answer with incorrect information. Their most frequent response is "I'm sorry that happened to you." I frequently asked for supervisor to call me. Never got return call.

On three separate occasions this company with payment prior to agreement date change payment date often, the is verbal never written as requested many many issues and they took over $1,000 a month for payment of settling a 2000 $3,000 debt that still is not settled.

I sign up and the sales person was great. I call the Client Service number and the rep. was rude and advise me that they had a back log of 2 weeks. I canceled my contract, but they took over $300 from bank account within a matter of day. They told me the had to clear the payment before I get my money back. This took a week and when I follow up they said "We mailed you a check". Are you kidding me? Wow take my money direct out of my bank and you MAILED the check. Be careful with a company who can't pay what they owe in a timely fashion!! The customer service support is the worst. Be careful!

I got in contact with Freedom Debt Relief in March of 2014. I had credit card debt with Bank of America due to an unforeseen illness for which I was hospitalized 3 times between 2012 and January of this year. Between the hospital bills, Dr bills, and other medical bills I was unable to pay my credit card debt because I had unfortunately already spent too much not expecting to become ill. My mistake! I was paying Freedom Debt monthly and called them frequently to see what had been done. Almost every time I called I was told (by a different person each time) that they were negotiating and I should expect a settlement very soon. That went on for 2 1/2 years. Now I am being sued by Bank of America and could lose my home.

Freedom Debt Relief has been very helpful in advising how to get accounts closed, settled and paid. We can finally see an end to the mounting debt we had. We tried to make monthly payments but the amounts were hardly reduced. Now we can see reductions.

I would like to say things have gone better but I am not impressed. I received a call about Synchrony Bank, I didn't agree with the settlement and wanted to discuss it with the women that left me the voice mail. She NEVER returned my calls. I called the regular support number they tried to patch me thru and that didn't work. Makes me feel good when no one cares to talk to a customer. Right now I would not recommend Freedom Debt Relief.

I could not be happier than to have Freedom Debt Relief help me get out of a place where I did not think I had a chance of overcoming. I was amazed at how Mark ** was able to settle my debts at an amazing amount of time. I am so happy that all my creditors are going to get some money and I can answer my phone again without it being one of my credit card holders. I will be happy to tell my friends and family if they are in the same place I was to just contact Freedom Debt Relief and be confident that they will be helped to get their debts under control. Thank you from the bottom of my heart for all the help I was given. I can breathe again.

So far so good. Seems that you've been upfront with all information and explained the process in a way that is easy to understand. We really needed help with our addiction to credit cards and you have shown us a responsible way in doing so.

I went into this thinking that they were going to help me. Had I given this more thought I would of never allowed myself to get behind in my payment. This company talked me into letting my debt get behind in payment in order for them to help me. Mind you I wasn't behind in my payments - it was I had so many cards so I thought this would help. To my dismay, I find out that they take more then 80% percent of the payments, and pay less than 25% percent to my creditors. They convinced me that I couldn't get a better deal with the creditors had I done it myself. Now I have court summons for one of the creditors which Freedom want more money to even help me to resolve. To be honest you can do better. Don't pay them for what you can do, just call the creditor and explain your situation and they will help you and you won't have to pay 95% percent to someone that don't have your best interest in mind, just your money.

I've been paying in to the settlements for years now. As of middle of August I had 1 payment left of $20, this was verified by the agent and sent to me in an e-mail. When the payment time came, FDR took out $175 which was the bi-monthly amount. I called the agency to try and fix the situation, I was promised that it was an oversight and it won't happen again. They also promised to refund the overdraft fee that my bank charged me. 2 weeks later the same thing happened, they took out $175. Again called the company and was assured that it will be handled properly and all the money, except the $20 I owe them will be refunded. Did anyone else have this experience? I'm at my wit's end!!!

I have been with FDR since Nov 2015, little did I know about the high cost of fees... They collected over 3500, paid off one debt for 1500 and took amount of 940 for settling acct and I got charged a monthly fee of 40 dollars for servicing acct, bank fees, phone fees. I am on a very limited budget, I got served a summons on another acct, but they tell me they cannot act to negotiate till I add more money to my acct, they do not act for you unless you infuse your acct with money above what you are paying monthly, now I have to deal with collection company. Do not use them, the cc companies, and their agents work better and actually you can pay off faster.

Last year we were sued twice. During that time, we were informed of the new legal services you provide for an addition $12. Over the phone, I signed up and filled out a form to increase our draft amount. On the recorded phone call, I asked and verified nothing else was needed. We just got sued again, it's been two and half weeks and nothing has been resolved. Furthermore, I'm being told that there was an additional form that was needed to complete enrollment (which I was never told about or sent) for the legal serviced.

This company has been good so far. I have no complaints and I feel at ease because Freedom Debt Relief helped me to believe that this is the best solution. So I am satisfied.

I've been with Freedom Debt Relief for a year-and-a-half. They only have paid off one of my credit card. One in a year and a half. They don't tell you the truth up front. You pay all this money first and then they start paying off your debt. They will wheel you in by paying off one of your debt and then they pay themselves first before they pay off your other debt, buyer beware. Not satisfied customer.

I have been with FDR for a few months and as much as I appreciate the help. There is more hurt than anything. After switching my payment date confirmed by email and on my account they still proceeded to bill my account on the previous pay date. Thus sending me into multiple overdraft fees and a whole new headache. Now I'm not only behind on my FDR payments but my other bills as well. I haven't heard from my original advisor since I have started and am starting to lose faith in the program and thinking about handling it myself. I would have to say do this at your own risk.

I have been working with FDR for about 8 months now and they have been able to negotiate 1 settlement so far of the 4 credit cards I had in the program. I know it will be about a 4 year process, but so far, I am happy with the results.

I believe, you should be diligent to contact these printed law firms I send you. Please stay in contact. Banks and law attorneys, have no clue what achievements we have made and what your service is about. Please read and respond. You did not respond to my last request.

Working with FDR has been the best professional experience I've ever had. They are so customer service friendly! They negotiate super lightning fast! So Amazing, love it!

I feel like Freedom Debt Relief is a very, very slow process and I have been in the program for 5 months now. I am actually thinking about leaving the program because they have only settled one account so far. I called to make changes to my contract and have not heard anything back from them (2 weeks).

Wow... I am utterly amazed at how fast my debt is going away. Since the initial start I have been walked through everything and helped at every turn. I am grateful for all the help. I could not have accomplished this debt relief on my own.

I called the other day three times. During these calls everyone was nice but I received 3 different answers until the last. Since I received a summons she connected me to someone else. The main problem I have is y'all will not call a collection agency when the collection agency doesn't know I'm with y'all. Freedom is supposed to speak for me but it takes a summons for this to happen. Then we found out the person that makes the negotiations gets 23%. When I joined I thought Freedom was free but I didn't read the small print and that was never brought up. The small print, my bad, and this will be a learning experience. Like I said the people are super nice but I expected more out of Freedom. I don't like to get a summons before y'all act. I think collection agency should be aware of why I'm not talking to them or paying them money.

You are doing a good job with the limited amounts that I have.

So far no worries. Just need to be a little more informative on where money is going on a monthly basis.

I have had several problems with Freedom, as the program was not very well explained. They will not start negotiating until they have enough funds to pay off an account. I was in the program almost six months before they started my first debt, and while they had enough to pay it off, they instead paid only a monthly payment, taking a year to pay off instead. In the meantime I started getting calls from other cards calling for payment, and ironically some offered me payoffs better than I would have gotten with FDR, so I ended up paying off and NOT paying the 20% fee to FDR.

I have nothing but thanksgiving in my heart for Freedom Debt Relief. They have made this transition of becoming debt free that I have tried for many years to get done so much easier and slightly hassle free. Thanks again Freedom.

Updated on 6/11/2020: I could not have done this without your help! I would still be swimming in credit card debt for years! I am now one pay-off from being debt free! It seems like yesterday I was overwhelmed with payments and never getting any where! Thanks so much!

Contacting FDR was the best decision I made towards becoming debt free. Everyone was very helpful. A million thanks to all of you. To mention a few: Fernando **, Brian **, Shirmonica ** (my negotiator), Stephen ** and those personnel who answered my questions concerning my account. You won my battle for me. Having you to deal with my creditors/debt collectors gave me peace of mind and saved me from depression and sleepless nights. You were there every step of the way, patiently and clearly explaining the process and what to expect next, etc. It was a leap of faith when I decided to enroll in the FDR program. I am super glad that I did. THANK YOU ALL VERY MUCH.

I signed up for the debt relief program over 6 months ago. So far, they have just taken my money but haven't consolidated anything yet. Now my credit is even worse. They don't answer my emails or phone calls. I think this company is a scam!!! BEWARE!

We received immediate relief just by contacting Freedom Debt Relief. They take the stress away and rebuild financial freedom.

My son has had a contract with Freedom Debt Relief for about a year and a half. The company told him they would notify all of his creditors and to ignore any phone calls from the creditors. Last week he received a summons to appear in court to deal with his Lowe's account. Freedom Debt Relief told him they would provide a lawyer for $500, or he could go to court on his own or find his own lawyer. He has no idea what was communicated between FDR and Lowe's so he could not hire a lawyer or represent himself. I feel that Freedom Debt Relief should stand by their clients and provide free legal help in this circumstance.

Thank God I changed my mind about going into this or any debt relief company and paying their ridiculous fee. Your own credit card companies will, as they have mine, drop your entire amount down to 50% or less without question, depending on circumstances, and if you keep in contact with them. You may have to pay the amount agreed on over only a few times (my company told me three) and it may be larger sums, but I believe I could even talk further with them about extending that. Or if it goes to further collections, the debt collectors are happy to drop it even further before having to pay a lawyer.

I am very pleased with Freedom Debt Relief. They are helping me get out of debt instead of filing bankruptcy. They are very easy to work with.

Contacted Freedom Debt Relief in October 2015. The response and results were amazing! I am very impressed. Will recommend this program to anyone.

The only reason I had to go to a debt relief organization was because the man I was dating whom is now my ex, ran all my credit cards up. I hadn't paid attention because I had three neck surgeries and was and still am on pain medications. At the time I was paying between fifteen hundred to eighteen hundred a month on just credit cards. I had to do something, so I called Freedom Debt Relief. I told him I had began the program, his reaction floored me! He said "well you won't be much help now! I moved out of the situation in with a friend.

So far I have very pleased with Freedom.

Customer service are very nice. I get treat with dignity.

I am pleased so far with FDR. I have been enrolled for a short period of time so far and they have resolved almost 2 of my debts which I would still be struggling to pay. I have tried other ways to reduce my debt but it seem like I just kept getting deeper with finance charges. FDR has put me on the right track and so grateful that I have join.

My financial advisor is great at returning emails and keeping me in the loop. I appreciate all of the help! It feels great to be making progress with my debt.

I have not heard from my advisor. I try emailing him and he does not reply.

My payment was taken out too early and over drafted my account. I was supposed to get a refund and never did. The communication is not there. Not satisfied.

I have used this company for the last 5 years. I have one year left and all 9 of my credit cards will be paid off. I started with a total debt of over $90,000! Here is what they do: You give them your credit card information. They negotiate with each company to lower your interest rate, often to 6-8%. The credit card companies will close your account. You pay one payment monthly to Freedom Debt Relief and they pay all the card companies (9 in my case). You still get your monthly statements from each credit card so you can keep track and watch your balance go down. For this, FDR charges me $35 a month (added to your monthly payment). Yes, you could do this yourself, negotiate with each credit card company for a lower rate. But I think the fee is well worth it. They are easy to deal with on the phone and I experienced no "hard sell" or pressure. I would recommend them.

When we started this program, our date was July 2016. It went to December 2016. It is now July 2018. I have made all my payments on time. I have a good amount of money in my account. It is half of what we have left to settle. Why is the date getting longer? I have tried several times to get a hold of them but to no avail. What can I do?

I only been with the company for a few months and I am satisfy with the progress they have made so far in helping me settle my debts. I was in a corner and did not know what to do. Freedom Debt Relief to my rescue, and I thank them for that.

I am learning more of how the system works. Every time that I have called FDR the people have been very friendly and helpful that makes it nice for me to do business.

I highly recommend Freedom Debt Relief. They are super to work with and very understanding.

I am fairly pleased. My one complaint is that although I have been told there has been settlements, I have not received any notification in writing of this. I would like something official to put into my files so there will be no surprises down the road.

Starting our debt consolidation wasn't an easy choice. I was suddenly diagnosed with a life altering disease which left us financially strapped. As medical expenses kept coming, CT Scans, MRI's, prescriptions, hospital stays, we became financially burdened to the point of bankruptcy. However, in researching options we found Freedom Debt Relief. We have been in our program for 7 months and it was difficult dealing with the creditors at first. Once Freedom starting negotiations, we have felt some relief.

I have had a good relationship with Freedom Financial. However I received many unsolicited calls from Consolidation Plus sales rep Brian **. This is an affiliated sister company under the Freedom Financial umbrella. Although I was interested in what he was offering, he was extremely rude to me because I would not prioritize filling out the credit application he wanted me to fill over work and family, and fill out the application immediately. He also called me in the middle of my workday when I was rushing to get to a meeting. Before my unfortunately encounter with Mr. ** I would have given this company a 100%. Now I feel unsafe and do not trust them.

My wife and I are very thankful for the help that FDR is giving us. It's a peace of mind that FDR brings to you knowing that they are working on your behalf. FDR is settling our debt by not bringing hardship on your finances. We been with them for just 5 months and they have settle one case already and are working on 3 more.

Good experience so far but still waiting to see how it reflects my credit.

Amazing customer service. Amazing system to help people get fairness from the horrible credit card scam. The Freedom staff are efficient and professional; they really care.

Thanks to this program I'm able to have peace of mind knowing I will be debt free. Everyone throughout the process has been so helpful and attentive. Special thanks to Adam ** for his assistance. Great customer service!

In May I enrolled in Freedom Debt! My enroller was very (or seemed to be at the time) nice, caring etc... She having knowledge that one of my debts had a car title secured to one of the debts, said she had worked through this many times, not to worry! Kept getting phone calls from others saying they were going to opt me out of the program!

Did not refund my money as specified in their information. Professionalism is below standards in customer service and customer relations. I hope you try someone else before you try this company.

Taking part in Freedom has been a good experience so far. My only concern is how long it takes to negotiate with creditors. I've always paid my bills on time and it's been difficult receiving calls and letters stating my account is late.

I was not expecting to get all these debt collection letters and lots of calls from them also. I get at least 20-30 calls a day and I was under the impression that debt relief would take care of this.

Working with Freedom Debt Relief has been so easy. The staff has been incredibly helpful in resolving our debt. FDR has helped to alleviate our stress and anxiety in resolving our credit problems. The client dashboard is a wonderful tool - so helpful in tracking our credit payment progress. Thank you!!

It is a relief to see my debts slowly disappearing. Yes, my credit will be ruined for a while but I feel so much better inside that I am at least paying something towards them and you all are doing the work. Thank you again and keep up the good work.

Company needs to talk to their customers more on where we are to paying off debts. I find it difficult to see or hear of any offers to pay my bills off. I have three years to go.

We really had a tough year and Freedom is helping us become debt free. They have great customer service.

Freedom Financial has been awesome to work with! Their staff is extremely helpful when I have called in to ask questions. The peace of mind is something I didn't think I would ever have... they are reassuring and there when you need them.

Overall our experience has been great. The "Dashboard" leaves a lot to be desired. It is not very useful especially in the beginning. The staff does not respond very well to questions posted on it. Also Freedom Financial posted a "hard inquiry" on my credit report which places a negative against my rating and I'm not happy about that.

I was so stressed out every single day, wondering how I would pay the next stack of bills and I had always thought of Debt. Reducing companies to be shady, or absolutely not an option for me. One late night, as I was on Facebook, I saw a pop-up for FDR. I was very reluctant to do anything, but I decided I had nothing to lose. As I learned more I realized that it was the right thing for me to do to get me through this financial hardship. I can breath again and have hope to be able to get out of this rut without bankruptcy.

I have received a rapid response and a lot of help from David at Freedom Debt Relief. Things are improving with his intervention. Thank you.

I've been very satisfied with the program so far. One account settled and looks like funds are in place for 2nd account settlement. I like the online portal as it's easy to navigate and I can keep up with what's going on weekly with minimal effort.

The staff members are very professional and helpful. I love the fact they update you with the status and inform you with enough information you need to know. Most of all you feel the dedication & the support.

I would highly recommend this company to anyone that's looking for help in debt reduction. Fantastic service and very helpful. I'll have one form of debt paid off this month already!

Don't understand where all the money is being spent on my acct. Not Happy.

Thank you, FDR!! Doing great job. 2 account settled in 6 months. Highly recommended to relatives and friends. Keep up the good work and more power and blessings to come. ❤️

Very good service. Keeps you up to date. Thanks for a job well done.

You guys are beautiful. You are doing everything you said you would! You are AA bad!

They are very eager to help and you will get a lot of calls and letters from creditors but be patient as that is part of the process. I spoke with similar companies and they do business in the same manner but they don't have as good of service.

I am very happy with the result of my debt. It has been so fast the result of the problem with my accounts. The support team is so great. They always look for a Solutions to go forward to solve the situation. So far l am very happy with my outcome. I really recommend Freedom financial to others.

I would recommend Freedom Debt Relief to anyone who is struggling with debt. They settled with my first creditor after 3 months. Their online client dashboard is a very useful tool if you want to see where they are at with your creditors.

Everyone has been helpful.

I have sent multiple emails asking specific questions and have effectively been ignored. The person that signed me up is nowhere to be found, voicemail and email messages go unanswered. When I do get a response the message simply tells me to go the portal site. Your referral program sounds good once you figure out what the rules are - it started with a $150 gift card when I referred someone after I was enrolled 2 months; then it was after the referred person made 3 payments; then it was after I made 3 payments; now I understand it's after I made 6 payments... so what is it and do your customer service folks know the facts?

I am very pleased with FDR. A few communication issues were resolved within a satisfactory time frame. Promptness through emails are great.

Had trouble making last payment on time and CS was very helpful.

They are making amazing progress with my debt. I check in with them every other week and feel so relieved and confident that the team they have put together are working hard on my behalf! Couldn't be more excited about my financial future!

I was completely misled when I signed up with this program. I was told that my money would build in an escrow account until final debts was paid and any and all fees charged by FDR would be collected at the END of the program once final debt was paid in full. Fee schedule also not explained. WHAT REALLY HAPPENED:

The information on the dashboard is inadequate and not useful. The information is too limited. My debt is mostly medical, so the company name listed is not always familiar to me. For example, Argent Healthcare is not a name on any of my bills, nor can I find an account number that matches the last four digits FDR provides on the dashboard. I can try to guess using the amount owed, but I have more than one bill that is $731. In addition, after I submitted my initial group of debts to FDR, I became aware that medical providers were willing to forgive the debt upon learning of my husband's death.

As someone who has always had great credit, it was a little hard to stomach turning over 2 of my creditors and just stop paying them, only to see my credit score plummet. I would have much preferred a debt consolidation loan. I also was not pleased that I had to speak directly to one of the collectors to finagle a deal. I thought that was FDR's job.

I was worried at first, but everyone has been so nice and helpful. The progress of getting my debt paid off has been a quick process. Would definitely recommend to a friend or family member.

When I contacted National Debt Relief and got transferred to Freedom Debt Relief with a new phone rep it should have been a red flag for me; however I proceeded to enroll and now regret it. I had way too much credit card debt for them to help, $62,000. I had some hiccups initially that were eventually resolved, and they settled my first debt in less than 2 months and thought everything was going pretty well. I had also signed up for the optional legal representation from NLLG for a monthly fee to "protect" me in the event of a lawsuit. I never missed or changed the amount of the bi-weekly auto debits from my checking even though funds were thin. I thought I was doing everything right. Fast forward to months 7 and 8 in the program, they settled 3 x more debts and I was very happy!

My experience with Freedom Debt Relief was exactly what I was told it would be. Customer service was always available and curious. They had patience with me. They did a great job getting my debt settled. Thank you Freedom Debt Relief.

So far Freedom Debt Relief has settled one account and is working on several others. Getting started was easy and the people I have had contact with have been super. They have made a uncomfortable situation easier to deal with.

We are pleased with Freedom Debt Relief. They began to settle right away. We did not have to wait till we had so much money in our account. We have not received any calls from our creditors and that means a lot to us. We would recommend them to all. Thank you.

We sent an email to you all today asking you to remove our American Express card from the list of creditors, this should help us to get out of debt sooner. We've been making good faith payments to them and have had no problems doing that, we just feel that it's silly to make payments to you AND to them, so we want them removed. We would appreciate a response and a new "Estimated Debt Resolution Comparison" sheet showing our new estimated pay off date.

Freedom Debt Relief has and is doing a fine job. I would recommend Freedom to anyone that has over extended themselves. They will do a good job and as quickly as possible. They have the experience and expertise to a professional job for anyone.

This has been a wonderful experience for my husband and I. We were behind in our bills due to the expense of our son being in college. They got the creditors off our backs and stopped us from being sued. I highly recommend this to others.

I am a fairly new client to Freedom Debt Relief. So far I have no complaints. They have already settled one of my accounts. I'm looking forward to the rest. When I call for information they are very informative.

Outstanding service. Really satisfied with the way Freedom Debt Relief resolved my debt. Saved me more than 50%. I'd recommend this program to anyone with debt.

Please with the service so far...

My husband and I have been in the program for 4 months now. We have 2 of our 8 debts in progress and look forward to being debt free in a few years. The main thing for us is that we now have a plan of action, before we enrolled we just saw the debt, and that was a constant reminder of our past (tough financial and emotional experiences) and it looked like we would never see the end. Now we do. We also know that to achieve the goal to be debt free we have to continue to be responsible for making our monthly payment to FDR. We only use our debit card now. No more credit cards for us.

Everyone I talked to is polite. I really do not understand the system completely, but it would help if they would inform us monthly on the progress of the current creditors they are working on, and their plans for the next creditor to be paid. Other than that, overall the people seem nice on the phone.

I'm so happy to be a part of this program. It has been great working with them.

I would recommend this company to anyone who needs help with getting their finances back in good order. Everyone I have dealt with has been more than helpful and very friendly.

I have found Freedom Debt Relief staff to be courteous and patient with me. I am most grateful to find a solution to the collection calls which traumatized me as my husband is not well and does not need this concern. I am also grateful to have a definite schedule of payments even though it is still difficult for me financially.

Very professional, informative, always there when I need to ask a question.