Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,889,664 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
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- 4,889,664 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 27, 2017
I haven't been in program long enough to have an experience. I had no choice but to go this route but I'm so sad my once 730 credit score has gone down to 576. I pray it get better. I'm really nervous but I'm going to see it through.
Dear Ms. Robinson,
Thank you for taking the time to review us! We are pleased to hear your experience with our Client Services department has been positive. If you would like further assistance with the dashboard or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
Jeff was professional. He explained the program clearly, he made me feel comfortable speaking about my finances which is very personal. I will definitely recommend to friends and family. This will take a big burden from me, and will be able to focus on some personal issues.
Hello Ms. Espinoza,
We are very pleased to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
I was very well informed and had all details explained in terms that I would understand. I see this as a opportunity to get out of debt and relieve me of much stress. Without a doubt I will recommend your company to any I can see that needs your help. You are true professionals. In my Navy terms "JOB WELL DONE." I salute all of you. Thank You very Much!
Dear Ms. Heffner,
Thank you so much for your outstanding review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
I owed Circle Back Finance over $9000.00 and through Freedom Debt Relief I was able to get my Debt lower to $4700.00 and will be paid off in one years. This free up money that I need for other things. Give me more money to spend on groceries.
Hello Mr. McCombs,
Thank you for your great review and congratulations on your first settlement! We are glad to know you are experiencing the positive impacts of the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
We have seen a reduction in bills and have had good results. Website is easy to navigate. Customer service is great. I would recommend to anyone who is having financial problems. Also, it has freed up money in my monthly income to help. Will not get myself in this situation again.
Dear Ms. Giattino,
We are pleased to receive your positive review and are happy that your experience has been great thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2017
Jonathan ** was great in helping me feel more comfortable about this program and understanding my past experiences with other programs that have not helped me. He wasn't negative towards me as others in the past and recommended bankruptcy. He did everything that he could do to make sure that I better my credit and debt, in the long run. I feel this is finally the program that will help me get out of debt and not be as stressed to figure out how am I going to pay the bills. I would recommend this program to friends and family. Thank you.
Hello Ms. Scribner,
Thank you for your great review of the program! We are pleased to hear about the experience with your Account Executive and look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
I just want to say that everyone I had contact with was professional and answered all my questions. I was a little unsure of this at first but it is working just as they said. In a few years I will be debt-free. Thanks to Freedom Debt Relief.
Dear Ms. Quappe,
Thank you for your kind review! We provide world class customer service to all of our clients so that questions are answered in a professional and timely manner! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
I am 8 months into the program and most of my debts have already been settled. In the first weeks after signing up, I wasn't sure I was doing the right thing and lost a lot of sleep. I always paid my bills on time and this was new for me. The fact was that I was spinning my wheels trying to keep up with payments to my creditors and given the amount of debt I had accumulated, my good credit score wasn't sustainable anyway. I can't wait to be debt free and work on getting my credit score back up. I have been living on a fair budget and committed to not getting in this position again. I'm truly grateful for the work FDR is doing on my behalf. The customer service people are great and I do call them often for re-assurance. The electronic dashboard, however does need improvement as it is slow to "catch up". Also, slow responses from CS when I make inquiries via the dashboard, thus I call often.
Dear Ms. Burnette,
Thank you for your fantastic review! We appreciate all of the feedback that you have provided us and we are glad that you chose us to help you on the path to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
My first debt was well negotiated and I am happy to see the rest also negotiated in a similar way. I have about 6 more to go through so I know it is a long road but I am glad I found this way and hope that at the end of the process I can be debt-free and able to take care of my life.
Hello Mr. Koomson,
We are thrilled to know that your debt is being settled and you are on the path to becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
You guys have taken so much stress off of me financially. I see light at the end of the tunnel. I have so much more hope about my future. I am able to reach my goals now. Thank you guys so much for all you do and have done.
Dear Mr. Jenkins,
Thank you for your positive review! We look forward to helping you become debt free and accomplish your goals! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
I am very happy with FDR. They have been helpful in every way possible. I would recommend this to anyone who is in debt and needs help. They had one of my cc settled in 2 months. It has been a big relief knowing that someone is helping me reduce my debt that I thought I had no chance of ever resolving. I am completely thankful for them.
Hello Ms. Pluskota,
We appreciate your great feedback and we are very happy to hear about your success within the program thus far! We look forward to assisting you through graduation! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
We are in the early stages of paying off debt & so far Freedom Debt has helped fairly well. :) The account representative is great about getting the documents I email him to the negotiations team. This makes it easy for you to get them settlement offers you receive in the mail. Would recommend them to anyone looking to get out of credit card Debt.
Hello Ms. Gray,
Thank you for your positive feedback about the program! We are pleased to hear you are maintaining contact with our Client Services department and receiving settlements! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 26, 2017
I am very happy with the way Freedom conducts business. The sales (?) person who initially contacted me, Laila ** in Arizona, SOLD me on what FDR could do for us to help us pay off our debts. There were 2 glitches in the process for me. First, I was told & believed it would be no problem to defer payments to FDR if we got in a bind. When I called to arrange a 1-month break, the FDR person lectured & made it unpleasant to delay 2 payments. I don't advocate delaying payments to FDR but it was absolutely necessary for us that month. Otherwise, I felt very good about the FDR experience. We will be debt-free in approx. 5 yrs. A very valuable lesson has been learned here.
Dear Ms. Gressett,
Thank you for you review! We are pleased to hear your Account Executive provided exceptional service and we look forward to assisting you in becoming debt free through the remainder of your program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
The sales rep that enrolled me lied about the process and misled me about the results. I would never do business with them again, and I tell everyone I know not to use Freedom Debt Relief. I paid a lot of fees and got no results anywhere near what they promised.
Dear Mr. Azevedo,
We apologize for the less than satisfactory experience you have had with Freedom Debt Relief. As a member of our Executive Services team, I would like the opportunity to reach out to you and resolve your concerns. Do you have a preferred time for me to contact you?
Reviewed Jan. 25, 2017
Because of the way the days fell in January, my monthly payment due on the 28th of January would not be available until 2-2-17. The representative was very helpful and my e-mail printed out an updated payment schedule showing the payment of 2-2-17 and the rest of the payments going back to the 28th of each month.
Hello Ms. Vallee,
Thank you for your positive review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
I started in August 2016 and they said it takes about 4 months before the 1st settlement. So about the 2nd week in December I received an email that they have reached a settlement for more than half of what owed. Then in January I received my 2nd settlement for more than half of that one. So I can tell you they are really doing what they said they would. I can't for my next one.
Dear Ms. Billington,
We are grateful for your feedback and we are so glad you are now receiving settlements and seeing the savings and benefit of the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
The staff is very knowledgeable about the credit system and very professional in their demeanor. I am totally satisfied with the results to date. I have recommended this service to other members of the family and at least one has started their journey with Freedom Debt Relief.
Dear Mr. Reyes,
Thank you so much for your great review! We are very happy to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
Very very pleased with your company. You’re very good at resolving my debt problems. I will recommend others to your company. Thank you. You have resolved one debt and I am happy about that. Thank you so much. Looking for many more to be resolved.
Reviewed Jan. 25, 2017
Freedom Debt Relief is the best company to handle your debt problems. The settlements reduce my debt in almost 40%, something that I could not ever do it by myself. They even helped me with my payments when I was unemployment. Thank you so much for your diligent work and your service to people!!
Dear Ms. Anticona,
We are so happy that you chose Freedom Debt Relief to assist you in becoming debt free. We are even more pleased to hear about your experience within the program thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
To be in financial trouble, usually something bad has happen in a person's life. As it was for myself. Freedom knew how and what I needed. Ryan was very understanding as well very professional. I must say I had my concerns, but glad I took the chance. In today's world it is hard to find people that have your back so to speak. I think I found that in Freedom. Thanks for being there when I really needed the support.
Hello Ms. Wright,
Thank you for your outstanding review! Our Account Executives are the first people you speak to and they strive to make sure that you feel comfortable and know that they are there to support you through the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
I have been with Freedom for about a year. To date one credit card balance has been paid off, a second is about halfway and the third is still being negotiated. I am confident that my debt will be resolved within the time period we agreed upon.
Dear Mr. Pesapane,
We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
Fast easy service. Glad I took the step to have federal credit debt relief help. Thanks. I am looking forward to being debt free and will enjoy purchasing a new house once I am free and clear. I will recommend this company to everyone I can think of.
Dear Mr. Hallenbeck,
Thank you for your kind review! We look forward to assisting you in becoming debt free and reaching the goals you have set for yourself! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
Excellent customer service... Always helpful and courteous! I am glad we went with Freedom Debt Relief and look forward to resolving my debt. Thank you Freedom Debt Relief for the opportunity! Also, thanks for showing us the way to relieving our debt!
Dear Ms.Twinem,
Thank you for your great review! We strive to provide world class customer service to all of our clients while we assist them in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
Helped me get control of my spending and control of myself... Reduce spending on foolish items. Don't go out to eat. Cook at home. Started home crafting to keep my mind from wondering to get the urge of spending. Now that spring is around the corner I have been planting plants for summer.
Dear Mr. Smock,
We are so pleased to hear Freedom Debt Relief is helping you in more ways than one! We look forward to your success within the program and even after you successfully graduate! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
I am satisfied with Freedom Debt Relief. The only question I have is why they settle for the amount of debt when it includes all the fines and interest accrued during their litigation, and I would rather have them pay it in one payment than multiple payments. If there is a reason for the multiple payments I'd like to know it.
Dear Mr. Pragluski,
Thank you for your great review! Our settlements are structured in different ways, depending on what would be the most beneficial option for you and your account. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account or the structuring of settlements.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
Much to my surprise, I'm satisfied with my experience so far. One account has been paid off and that gave me the relief that we're headed in the right direction. I look forward to more the completion of this program.
Dear Mr. Evans,
We are happy to receive your feedback and pleased that you are pleasantly surprised with your experience thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
I can't express how easy they make the experience. Easy set up. Very clear on what to expect. Once enrolled all you need to do is make your monthly or bi-weekly payments and they do the rest. They settled at less than half of what I owed. And their customer service is second to none. Constant text and emails to make sure you stay on course. Very happy...
Dear Mr. Losif,
We appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Our Client Services department is highly trained in providing world class customer service, whether via email, text or phone. Thank you for continuing to recommend Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
Freedom Debt Relief has helped me so much with my debt. My bills were piling up and it was getting so I just couldn't pay them all so I turned to Freedom Debt Relief. They took all of my bills and my worries at the same time. They work with the companies to reduce the amount you have to pay and the amount you pay Freedom Debt Relief is very reasonable. Any time I have a question, they are more than willing to assist. I picked a winner when I chose Freedom.
Dear Ms. Leach,
We are grateful for your outstanding review! We are ecstatic to hear about the experience you have had with Freedom Debt Relief thus far and look forward to continuing to help you throughout the course of becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
I have been with Freedom since May 2016 and have already had a large account eliminated! Whenever I have a question on an account such as receiving a letter for collections, they have been right on top of responding to it. So pleased with the process so far. I have already had a friend sign up with Freedom's services also.
Dear Ms. Mayberry,
Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
FDR has made a huge difference in trying to pay down my debt. They helped when no one would. When I called credit card companies they were unwilling to help me in my time of need. FDR helped inform me of my options and how to make it work for me.
Hello Ms. Plant,
While we find it unfortunate that none of your credit card companies were willing to assist you, we are so happy that you came to Freedom Debt Relief and we are now helping you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
I have been summoned by 2 banks out of the 5 banks that are involved and it cost me an extra 850.00 plus $12.00 a month more. I have anxiety now of everything leading up to this debt issue, but luckily I am on my way to recovery.
Dear Ms. Barbero,
While we understand how concerning legal action can be, Freedom Debt Relief, along with National Litigation Law Group, will be here to assist you every step of the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
The staff is always helpful and very knowledgeable and puts you at ease with the process during a stressful time. Every time I have called they explain exactly what will happen. The dashboard works well, and very easy to navigate through.
Hello Mr. Neuner,
Thank you for your positive review! We are pleased to hear about the assistance you have received from our Client Services department and your overall experience with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
Freedom Debt Relief has helped me a whole lot getting back on track. I have been telling people that I know they should give you all a call because they are going through the same thing. I love Freedom and the card everyone signs; I always print the card off that everyone signs that just let you know that everyone cares. Thanks a whole lot.
Dear Ms. Mcintyre,
Thank you so much for your great review! We are pleased to hear about your experience with our program and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
Everything has been going fine. Have not had a problem with them at all. Have resolved 3 of my debt so far. Hope everything keeps going as it is now. Easy to get in touch with someone to talk to. Do not have to just talk to a prerecorded voice. Easy to talk to.
Dear Ms. Everhart,
We are grateful for your feedback! We are glad you are receiving settlements and seeing the savings and benefit of the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
I am really glad I found Freedom Debt Relief and they are helping me. I wish one thing though that my creditor tt marketing was next on my list of negotiations because I want them paid because they're the only ones that still keep calling.
Dear Ms. Attalah,
We are pleased to receive your positive review! If you would like to discuss the options of pursuing settlement with a specific creditor, please contact Client Services. You can reach our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
I am very pleased with Freedom Debt Relief so far. I am beginning to start my goal of becoming credit card debt free. Very satisfied with the process and resolution so far. This company is very easy to work with and they are always very friendly and helpful when I have any questions or concerns.
Dear Mr. Wesley,
We appreciate your great feedback! We look forward to assisting you in becoming debt free and meeting your long term goals after successfully completing the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
Debt settlements - Everyone is very helpful and professional. It seems like everything is going to be resolved very quickly which should help me rebuild my credit. The process was a lot easier than I thought it would be because I really was very nervous about entering into this plan in the beginning.
Dear Ms. Cruce,
Thank you for your positive feedback! We are happy to hear that the program is going smoothly and we look forward to your continued success with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
FDR made what seemed impossible, possible. I am on a path to financial freedom that I longed for but did not know how to accomplish. I have developed skills for budgeting and money management that I never had and certainly didn't learn in school. The client dashboard is an empowering tool to be an active participant in resolving your debt and staying on track to achieve your goals. FDR reps are always accessible and knowledgeable and are so encouraging. If you are willing to commit to their program and trust the process, you will see your financial future looking bright in a very short amount of time.
Hello Ms. Howard,
Thank you for your phenomenal review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
Debt consolidation - Freedom Debt Relief has been a great help in my time of need. They have been doing a wonderful job helping me with my creditors. I would highly recommend them to all my friends and anyone who is having financial trouble.
Dear Ms. Miller,
Thank you so much for your great review! We are pleased to hear about your experience with the program and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
I have been extremely pleased with my experience so far. I have had great communication with my Rep and they are always there to answer any questions. I would highly recommend their service to any of my friends. They are active in trying to get your debt settled and let you know quickly whenever there is a settlement offer.
Hello Mr. Creel,
We are very happy to hear about your experience with Freedom Debt Relief thus far, including the assistance from your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
It's like pulling teeth getting my questions answered, and then the answers are so vague. I can't even get a solid answer on the breakdown of monies... funny bookkeeping? When I call, I only get form answers to specific questions, and I can't get them to answer my emails. So frustrating and weird.
Dear Ms. Rodriguez,
We are sorry to hear about the confusion regarding your dedicated account and questions you may be having. I would certainly like the opportunity to assist you and resolve the concerns you are having. Do you have a preferred time for me to reach out to you?
Reviewed Jan. 25, 2017
I have been using this service since Oct. 2016. I have 1 debt under control at this time. Glad to have the help I get monthly. Everyone has been very helpful in all of my questions. The stress I had is getting smaller each month that goes by. Thanks FDR.
Dear Ms. Carter,
Thank you for your positive review! We are glad to hear that the program is helping you resolve your debt in a timely manner. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 25, 2017
I have been pleased with my experience so far. I feel like the staff really cares about helping me get my debt issues resolved. The plan works well for me and I have been happy with the resolutions they have negotiated.
Dear Ms. Brock,
Thank you for your kind review! We are happy to know that you have had such a pleasant experience thus far and we look forward to your continued success within the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 23, 2017
Cory was wonderful. Explained everything in easy to understand discussion. He was kind. Never made me feel like a failure. It was a pleasant experience and getting this out my mind at ease. Thank you so much. I will recommend this program to my friends and family that need a helping hand.
Hello Ms. Devine,
Thank you for your outstanding review! We are so happy to hear about the assistance that your Account Executive provided you, as well as the exceptional experience you have had since then. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 22, 2017
I've now been with Freedom about 4 months. From the beginning they have been amazing. Every phone call I've been treated with nothing but respect. My emails have been returned within 24 hours. In the last 4 months it seems Freedom is working hard at helping me with my debt.
Dear Ms. Kile,
Thank you for your great feedback! We are thrilled to hear about your wonderful experience with the program thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 22, 2017
Paid 1 bill right away, but since then got a civil suit against me from one creditor. Felt that if you would of contacted creditors in a more timely fashion this would not have happened. Since then I guess it's been going ok. I have not heard otherwise.
Dear Ms. Blake,
Thank you for your review. We look forward to your continued success within the program and assisting you with your legal account. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 21, 2017
I highly recommend this company. The representatives are easy to talk to and are willing to answer any questions you may have dealing with your account. I feel comfortable working with this company and have been satisfied with each call that I have made.
Dear Ms. Harris,
Thank you for your great review! We strive to provide world class customer service to all of our clients and make it as easy and comfortable to ask questions that may seem difficult! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 21, 2017
This program is awesome... I would recommend it to anyone out there that is struggling to meet ends and worried about the future and wonder how you will ever get out of debts. I wish that I had looked into this earlier than what I did.
Dear Ms. Lawhorne,
We appreciate your wonderful review and appreciate your referrals to friends and family that may be needing our assistance! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 20, 2017
I'm very satisfied working with Freedom Debt Relief. One of my debts was settled in about 2 months. Progress is moving along smoothly. If I needed any help with how to handle phone calls they helped me through how my verbiage should go. Also if I wanted to stop the calls and talking with them isn't helping, I should just block the calls. I have also found that a certain collections agency used multiple sites.
Dear Ms. Hendrickson,
Thank you for your excellent review of Freedom Debt Relief! We are thrilled to hear that you have been receiving multiple settlements and wonderful customer service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 20, 2017
Feel like I am beginning to move forward. The website dashboard is super easy to use and understand. I love checking in to see my progress. I've not had to contact customer support yet but receive emails letting me know they are there for me on a weekly basis.
Dear Ms. Darnall,
Thank you for your positive review! We are glad that you are utilizing all of the benefits of the dashboard to obtain updates and check the progress of your accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 20, 2017
When I was introduced to FDR I started my discussion with Sean **. He was very professional and cooperative. Also, the entire cust. service group is terrific. And very user friendly. Thank you FDR for making a difficult situation bearable.
Dear Ms. DeLuca,
Thank you for your phenomenal review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 20, 2017
I am happy with the overall experience so far and has helped me financially on a weekly and monthly basis. However, I wish that I had read the fine print a little more carefully as I did not realize that my creditors would only be paid off as I built up my account with my payments. I honestly thought that Freedom Debt Relief would settle my credit accounts at one time and I would then make payments to them per the agreement/contract.
This is making things very difficult and I am receiving phone calls, certified letters, etc from the creditors that have not been settled as of yet and not contacted by Freedom Debt Relief. It is hurting my credit more so than if I had just settled with the creditors myself. I have never been late on payments until I was laid off from my job a few months back. I acted out of panic when I could see that I would not be able to make my payments on a timely basis and so I called Freedom Debt Relief. I just wish they worked things out a bit differently and I thought long and hard before jumping to a debt consolidation company.
Dear Ms. White,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic time frames! If at any time you are able to supplement funds or have questions in regards to accelerating the program please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com and we would be happy to discuss those options with you!Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 20, 2017
Easy to understand and very helpful. This phone call was painless and straightforward. I didn't feel rushed or pressured into anything and he seemed to genuinely want to assist me. I did not have any issues and it did not feel like the phone call took as long as it did. I look forward to working with this company and hope that everything pans out the way I was told it would. Thank you for the help.
Dear Mr. Spangler,
We are so happy to hear about your great experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 20, 2017
I have only had my debts listed with Freedom Debt Relief for seven months and already one of my debts has been paid. So far I am extremely satisfied. Every time I called with a question it was immediately answered to my satisfaction and all of the people I spoke with have been so polite and professional.
Hello Ms. Wolfe,
Thank you for the great feedback and congratulations on your first settlement! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2017
I understand the program takes time to negotiate with creditors but I am going on 4 yrs in March 2017. Now my online portal says May of 2017 is the expected payoff? I have 3 accounts total. Two are settled. I was told they tackle the harder creditors first but seemingly this is what they always say to get you in the program. My last creditor as the rep says, "creditor does not agree with the amount settled", hmm makes me wonder! I even paid a lump sum of $4,000 in Sept. of 2016 as I thought it would get the ball rolling (meaning I have no more monthly payments since I am at the amount they believe is an estimated negotiation amount).
Phone call after phone call and it's mysterious that I can not speak to anyone in the Negotiation Dept. All the reps say they will send an email to that dept. Part of me feels they are keeping that lump sum as long as they can because they are investing in the thousands I sent so they can profit even more (my opinion) as well as someone is not doing their job. I hope this gets back to the CEO's Brad Stroh and Andrew Housser because there seems to be a lack of leadership, communication, and issues with some employees not following through which is affecting my life. Hope and pray all of this will be done sooner than later!
Dear Ms. Ernst,
We appreciate your review and would certainly like the opportunity to discuss your account with you. Ultimately, we want to resolve the concerns you are having and see you graduate from the program as soon as possible. Do you have a preferred time that we may be able to contact you?
Reviewed Jan. 19, 2017
I am glad I finally reached out to FDR. They are very helpful with my situation also discreet in their handling of my accounts and I would gladly refer them to anyone who is having financial difficulties. These are stressful times and it is a relief to know there are people out there who understand this.
Dear Ms. Beeman,
We appreciate your positive feedback! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2017
Very thankful to Freedom Debt Relief. Took a major burden off of our shoulders. Helped straighten my family out. Definitely learned to stay away from credit cards. Thanks again to Freedom Debt Relief. Everyone whom I talked to in the process were very friendly, knowledgeable and very helpful throughout the process. Would definitely recommend them to my friends.
Hello Mr. Rooks,
Thank you for your wonderful review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2017
They have just started working with them and they have paid off one of my credit cards and have gotten a second reduced by a good number and it is almost paid off. They keep you informed of everything they are doing.
Dear Ms. Dewberry,
Thank you for your positive review! We are happy to hear about your first two accounts being settled and look forward to your upcoming settlements, as well as resolving all of your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2017
High marks for the professionalism and caring shown to me by the FDR team! I have the highest regard for the way they treated me. I was kept in the loop throughout the entire process... All communications were accurate and timely. I was informed of the procedures that would be used to address my account and for me... most importantly... how to talk to my creditors if and when they tried to "muscle me"!
Dear Mr. Smith,
We are very pleased to receive your great review! We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful on your account. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Reviewed Jan. 19, 2017
I just started with Freedom and they are already settling one account for me. They make you feel like you can look forward to the future debt free and give you the confidence to move forward. Best thing my sister ever did was recommend Freedom.
Dear Ms. Phifer,
Thank you for your great review and congratulations on your first settlement! Our negotiators are working hard to obtain settlements on your remaining accounts and we look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2017
Freedom Debt Relief was really easy to use, and has a great customer service department to assist with all of needs, questions, and concerns for credit card debt relief. I would definitely recommend Freedom Debt Relief to my friends and family.
Hello Mr. Dashiell,
We appreciate your feedback and are elated to hear about the positive experience you had with our Client Services department, as well as the company as a whole! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2017
I have only just started this since November. So far I feel comfortable knowing that all these bills are getting paid. I still get a few phone calls every now and then but I feel confident within the new year I'll be pretty much on my way out of debt.
Dear Ms. Sobierajski,
We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2017
FREEDOM is affording me the opportunity to restart my life although a bit late for me. They could be better at negotiating less to pay off. My biggest effort was to save enough for debt paydown while continuing to provide for my family. I hope to get settlements for the remaining debts soon.
Dear Mr. Freeman,
We are appreciate your feedback! While we understand that accumulating sufficient funds in your dedicated account may take some time, we are glad you are now receiving settlements and seeing the savings and benefit of the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 19, 2017
I just want to thank Ms Angelica ** for all her help and allowing me to become a happy customer. I hope that Debt Relief can make my life a little easier. Thank you Angelica for explaining how this would benefit me in the end.
Dear Ms. Dillard,
We appreciate your great review! We are also very happy to hear about your positive experience with your Account Executive, Angelica. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
Good Program - I am happy with the services. They explained everything thoroughly, and keep me informed of their progress. They contact me as soon as they have reached a settlement, to approve or deny it. I was a little hesitant in the beginning, as it moves a little slow, but now is moving a great deal faster as times goes along. Have reached good and fair settlements.
Dear Ms. Beverage,
Thank you for your feedback and congratulations on your success within the program thus far! We have a few options that will certainly accelerate the process and overall reduction of debt. We welcome you to contact our Client Services department with any questions regarding the acceleration of your debt relief program.Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
Great Service. I just wish they wouldn't take so long to negotiate the settlements. I realize they need to make sure the bank account is full of money before they settle but that takes a long time. I'm still getting collection calls.
Dear Mr. Schroth,
We appreciate your feedback and are pleased to hear you have had a good experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic time frames!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
So far, they have been doing what they said they would do for me. I'm thankful for their help. They have been there, whenever I need them, to help me with my summons. When you get a summon, it worries you. They help me to not worry too much. ALSO, I WANT TO THANK THEM FOR THAT WONDERFUL BIRTHDAY CARD THEY SENT ME.
Dear Ms. Amin,
Thank you for your great review! We work hard to make sure all of our clients feel as important and valued as you do! We will be with you every step of the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
Excellent company and I highly recommend them. I haven't had a problem since day one. They have worked very sincerely on my accounts, and kept in touch with me as to what was happening. Thank you to Freedom Debt Relief!
Dear Ms. Spalding,
We are so happy to receive your great review and know that your experience with Freedom Debt Relief has been nothing short of excellent! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
I lost my job in April 2016 - due to lack of income was unable to keep up with my payments - FDR helped me to consolidate and lower payments. Walked me thru the steps and details in getting my bills paid - has kept me informed thru all the steps.
Hello Ms. Leal,
We are so glad to hear that Freedom Debt Relief has helped you through one of life's most difficult obstacles. We look forward to continuing to assist you through completion of your debt relief program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
They were very informative and helpful. I have called many times since joining with questions and was very satisfied with the results. I have told my family and friends about them. They are a great company. A great stress reliever. Thank you!
Dear Ms. Granger,
We are grateful for your feedback and referrals to friends and family! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
Everyone is knowledgeable and extremely helpful. People you are confident in and feel you can trust. They are looking out for your best interest. Not misleading at all. I would recommend Freedom Debt to anyone who is in need of their expertise.
Dear Ms. Calaway,
Thank you for your kind review! We strive to provide world class customer service and debt relief, while ensuring our clients feel secured and valued within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
My experience is new but very well satisfied. I would recommend it to anyone of my friends or business associates. I don't know what else to say because I am still new to this project. I do really trust the people that are involved in my problem.
Dear Ms. Sheller,
Thank you for your great review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
The fees seem a bit high when handling my transactions, I would like to see single transactions rather than multiple transactions to avoid the multiple fees that are charged. With fewer fees I should have a faster pay off on my balances. While this may be in the "fine print" I do not recall anyone discussing what the fees would be, or needing multiple transactions so fees could be charged on each of them for a settlement on one account.
Dear Ms. Baca,
Thank you for your review! We appreciate your feedback and would like to answer any questions you are having regarding the settlement fees on the account. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com so they may further assist you!
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
Everything has been just as described when I joined. There have been a lot of phone calls and letters but as I was told by FDR IGNORE AND THEY WILL slow down. Very fair and understanding and well explained. I would definitely recommend FDR TO OTHERS in my situation.
Hello Mr. Boettner,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
Every question I've had, they've answered, and have led me in the right direction with every step of this process so far. I had numerous accounts with debt and they have already got one account resolved. I've also had one account that has given me trouble but FDR has taken care of problems.
Dear Mr. Johnson,
Thank you for your kind review! Our negotiators strive to obtain the best possible settlements for each client and our Client Services departments works to provide world-class customer service. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
I sent in a review via e-mail about 1-2 weeks ago. I am not completely satisfied. I was not satisfied with the first and only settlement with discover, but I was told I should take the settlement because it went straight to the lawyers. That I didn't understand, but I did what was suggested. Still receiving calls and bills from creditors after almost 8 months.
Dear Ms. Krivacek,
Thank you for your feedback. While we understand your frustrations that may come with a settlement that is seemingly higher than expected, we truly have every client's best interest in mind when negotiating. If you have questions or concerns about a settlement that was reached, please contact our Client Services department so that we may discuss and assist you. Client services may be reached at (800) 655-6303 or support@freedomdebtrelief.com
Reviewed Jan. 18, 2017
FDR is really customer oriented. They have an amazing website where you can track all your accounts with them. You can see where everything stands. They have an awesome introduction packet that informs you of what to expect from your creditors and what you need to do to handle them. This makes it very smooth. I did have their process explained to me in great detail by another person so when I started with them I knew what to expect. In combination with the two this whole experience has been really smooth and I have felt very at ease. Best part is I have 2 accounts that are now settled yay!
Dear Ms. Farny,
Thank you for taking the time to review us! We are pleased to hear that you enjoy using the dashboard and that your overall experience has been so positive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
I would really recommend Freedom Debt Relief to my friends in need or anybody that want help with their financial situation. Freedom Debt Relief is an A+ company with a very reputable track record. I have already solved two of my accounts with outstanding results.
Dear Mr. Garcia,
Thank you so much for your kind review! We appreciate the positive feedback you have provided us and look forward to continuing to assist you in resolving your enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
Was nervous about doing it in the beginning. Never been with any other program but I am surprised at how fast my debt is disappearing and would recommend friends or family to try this out. I have been telling everybody about it and they are interested so I will be sending people your way. Thank you for all the help.
Dear Mr. Smith
Thank you so much for your positive review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
It was a slow start until first negotiation but it is moving along. I have no complaints with the service. I am just ready for everything to be all resolved and have this process behind me to never have to go here again.
Reviewed Jan. 18, 2017
Although my journey has just begun with the Freedom Debt Relief program my experience has been a great one thus far. Easy communication via email or text and exceptional customer service whenever I call for information or help. Looking forward to the continued support and a bright future debt free!
Dear Ms. Ayala,
Thank you for your amazing review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received exceptional customer service. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
I am so relieved that a friend recommend Freedom Debit Relief. Since I start 3 months ago. They have already settled one of my accounts and another shortly. So far they have been keeping me closely informed. I can now sleep at night.
Dear Mr. Duffey,
Thank you for your review! We are pleased to hear about your first account being settled and look forward to your upcoming settlements, as well as resolving all of your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 18, 2017
Freedom Debt has made a difficult situation bearable. Very supportive, and understanding, encouraging and easy to follow. They will answer your questions timely and in language you can understand. No matter how many times you have questions, a representative will assist you.
Dear Ms. Guszack,
We are thrilled to hear about your positive experience with our company! We strive to provide word class customer service to all clients. We look forward to continuing to assist you.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2017
Tasha ** was very helpful and courteous and was very knowledgeable in her efforts to assist me. I feel more comfortable knowing that I may now be able to live easier without so much debt. Thanks again for your help.
Dear Ms. Vandermark,
Thank you for your positive review! We are so glad to hear about the experience you had with your Account Executive and we look forward to hearing about great experiences with the rest of our program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2017
I was hesitant to admit I needed help but, after speaking with JD, I was so glad I did. He was so helpful and kind and everything went quickly and smoothly. I would recommend this company to a friend.
Dear Ms. Williams,
Thank you for your kind review! We are so happy to hear about the experience with your Account Executive and we look forward to your success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Updated review: Jan. 23, 2017
I wish to update my initial review by saying that Freedom Debt relief did reach out to me and having felt my plight was serious, they did refund me my money. They understood that I was now in a worse financial bind because of what happened with my case, and they returned the service fee. Because they showed integrity, I may even consider seeking them again if I ever need them.
Original Review: Jan. 17, 2017
I hired Freedom Debt Relief back in 2013 or 2014 because I was being sued for a delinquent hospital bill. In order to avoid a wage garnishment/judgment, I hired them to negotiate a settlement/payment plan. I paid my required amount faithfully every month, having changed my bank draft date only once so that their firm could take the funds from my bank earlier in the month instead of bimonthly. I never was told that this modification would result in rendering my contract with the creditor null and void and that new negotiations would have to happen. I was happy to continue paying my account through Freedom. However, the funds NEVER made it to the creditor. As a result, the original judgment against me was executed and my wages were garnished for $2100 a month.
In a panic I called Freedom and asked what happened. They said they indeed had $4500 of mine but admitted that they NEVER paid the creditor. They said that the modification to have my DATE of debit/draft from my bank made the contract null!! When I asked why they were continuing to take the money out of my bank account EVERY month if they weren't paying the creditor, they said it was to save money toward settling another debt listed on my credit report which I never authorized or entered a contract for! They unsuccessfully tried to lift the wage garnishment, but the creditor was exasperated with Freedom Debt Relief already for failing to deliver the money in the first place. So the wage garnishment is in place and has put me in a far WORSE financial predicament than before!
Freedom Debt Relief told me that they will redeposit all of the money I paid EXCEPT for an $869.15 service fee!!! THIS is what I am complaining the most about! They did not EARN this fee because they failed to renegotiate a new contract with the creditor when I changed my deposit date!! They refuse to provide a remedy, relying on their disclosure clause that says any changes made to the contract will result in a failed contract. If they knew this was going to happen then why didn't they call the creditor at that point and renew the contract?? Now they want to charge me a hefty service fee??? I am only getting a portion of the money back AND I am being garnished!
Dear Ms. Vega,
We are sorry to hear about your experience. As a member of our executive services team, I would like to reach out to you to discuss a resolution to your concerns. Do you have a preferred time for me to contact you?
Reviewed Jan. 17, 2017
I can not say enough about this company. The staff is so understanding and polite. Every time that I talk to someone about anything it's like talking to family. My experience has been very satisfactory. Every time I get a chance I am commenting how my experience is with Freedom.
Dear Mr. Griffin,
Thank you so much for your outstanding review! We are honored that you feel so highly about the representatives that you have worked with thus far! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2017
I am most pleased to have become a client of Freedom Debt Relief and am most satisfied with my progress... now have 2 accounts in settlement process and 4 others will be coming up soon. Thanks so very much for all your assistance; when I call or email your organization, a response is given immediately. I sincerely appreciate all your help... you have been wonderful!
Dear Ms. Bumgardner,
We are so happy to hear about your success within the program thus far and the settlements you have received! We strive to provide the absolute best to all of our clients, from negotiations to customer service. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 17, 2017
I have had to make changes to my agreement and your staff has been very helpful and understanding. I have always been vigilant paying my bills and finding myself in the position where I need help to simply make ends meet is very stressful. It makes me so nervous and hard to talk to your counselors, but they are always so helpful.
Hello Ms. Sharp,
Thank you for your kind feedback! We understand your hesitation and concerns but we are pleased to hear that our team is able to alleviate some of that stress and those concerns while assisting you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 16, 2017
Debt Relief consultant TASHA ** was calm and very reassuring interacting with me. Because of her professional help and patience with me I will be able to sleep tonight. I also found her very informative. Thank you.
Hello Mr. Scott,
We appreciate your great review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 16, 2017
I have been pleased with the entire process. I was able to manageable payment which really helped me out from a budget perspective. Great online tools, regular communication, and my first settlement happened in only 1 month! I highly recommend Freedom Debt Relief.
Hello Mr. Jackson,
Thank you for the great review and congratulations on your first settlement! We are so happy to have you as part of our Freedom family and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 16, 2017
Patrick has helped me tremendously in giving me peace of mind. I truly appreciate that you have my back. It's very scary going into this, but I have received some peace by the way that you talk to me. Not once did you criticize me for the mess I made out of my life since my husband died. I appreciate it. My husband would be the same way if he was alive. He would say: "Ok now how can we fix this problem?" And he'd have my back 100%. You are the same way. Thank you so much. I really wish I had come to you many months ago. But I was scared. Thank you for the security you have provided.
Dear Ms. Kishman,
Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped you by alleviating some of the stress you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 15, 2017
Freedom finical help me more with my debt than what the credit card companies were willing to do. Now I have a little bit of money to put away in a saving account. No matter what I tried I could not ever save any money for my retirement. I would recommend Freedom finical to all of my friends and family.
Dear Ms. Oakes,
Thank you so much for your positive review! We are pleased to hear about your experience with Freedom Debt Relief and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 15, 2017
So far it's great. Got 2 creditors down but the toughest, B of A and my credit union yet to be resolved. Not looking forward to the loan payments but We gotta do what we gotta do. Hoping to get these debt before I retire in a few years. Thanks.
Hello Mr. Baldwin,
We are pleased to hear about your success in the program thus far and look forward to continuing to assist you in settling your accounts and helping you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 15, 2017
This is the best experience for me and my clients to help resolve their debt issues. They tell me that they can finally sleep at night. I would recommend this company to everyone. Please contact them to inquire how they may help you get a large peace of mind.
Dear Mr. Wasson,
Thank you so much for your review! We prioritize our client's happiness and peace of mind alongside our goal to help you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2017
I am satisfied with the way things are going but sure do wish that they would go faster. I'm tired of all these phone calls. I want to get everything over with and done and get my life back. I wish that I could give you more money each month but unable too.
Dear Ms. Henderson,
Thank you for your kind review! We generally anticipate 4-6 months prior to the initial settlements being reached. If you have questions regarding the settlement time frames or process, please feel free to reach out to our Client Services department for assistance at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2017
Freedom has worked very hard to help reduce my horrible credit card situation. It's still fairly early in the process, and already they have negotiated over $2500 in savings for me. Thank you Freedom Debt Relief. JR in customer service was awesome, and very reassuring. I was embarrassed to admit how horrible my situation was, but JR made it easy.
Dear Ms. Scheffler,
Thank you so much for your kind review! We are ecstatic to hear about your success within the program thus far and look forward to your continued success. We understand the debt can be difficult to deal with but we will assist you every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 14, 2017
Nothing but good things to say! Angelica ** was a delight and guided me through the entire process and I could not be happier that this load was taken off my shoulders! Would definitely recommend your company to anyone who has overwhelming debt and is looking for relief!!
Dear Mr. Ackendorf,
Thank you for your excellent review of both the company and also the Account Executives who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 13, 2017
This is a great company. The staff has worked tirelessly to resolve my debt issues. They have the best customer service. My debt is already reduced more than promised. All aspects of debt relief including legal support is included. I recommend Freedom to anyone needing help.
Hello Ms. James,
We are thrilled to receive your feedback! Our Client Services department strives to provide world class customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 13, 2017
My counselor was extremely helpful and explained everything in great detail. Made the whole process easy. I had thought long and hard about going into credit counseling because I was mostly concerned about my credit score but having surgery and going on temporary disability, resulting in a decrease of income made it necessary.
Hello Ms. Hill,
Thank you for your positive feedback! We are very happy to hear about the ease of our enrollment process and how helpful your Account Executive has been! We understand your hesitations with the credit rating but we provide all clients with information and resources to help make the rebuilding process go smoothly. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 13, 2017
It was frightening to seek help from an outside company but our agent assured us that he would be with us every step during our process. He, Mr. Eli **, has done exactly that. Since my wife and I don't understand how the process does work and how to interpret the papers that we receive from creditors, he explains it to us in terms that we understand and guides us on the actions that we need to take. Also the Event Team has been much help and answers our concerns immediately. The legal team also made contact with us and it is a comfort knowing that they are available to address the legal issues that involve our case.
Dear Mr. Flores,
We are pleased to hear about the assistance you have received within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 13, 2017
Excellent. My debt is getting paid off faster than I expected. I would recommend Freedom Debt Relief to all my family and friends. I have already told many people how great freedom from debt is, and hope that they will try it.
Dear Ms. Ohle,
Thank you for your great feedback! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 13, 2017
Very thankful for resolving my credit debts faster than I expected and in a shorter time! They handled the case professionally and have not encountered any technical problem. I was able to reduced my debts almost 50%! Now am stress free and I can regain my credits back again.
Hello Mr. Bulawin,
We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 13, 2017
Contacting Freedom was one of the best decisions I have made. I will be out of debt not just sooner but without spending a high amount I would have. Thank you so much Freedom for all the help you are providing me.
Dear Ms. Geathers,
We are so happy to receive your review and see how much success you have had within the program! Congratulations on becoming debt free!Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 13, 2017
Freedom Debt Relief has helped me reduce my credit card debt by half. All of their customer service people are amazing and so friendly and professional. They are willing to listen and talk with you until all your questions (and fears) are answered. I am so grateful to them.
Dear Mr. Burrows,
Thank you for your positive review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2017
I talked with JD first. He was very helpful and courteous. Everyone that I talked to was very polite and knowledgeable. They answered all my questions quickly. They all made the process very easy and quick. I would recommend Freedom Debt Relief to anyone that needs help. Thank you!
Dear Mr. Warren,
We appreciate your positive feedback! We are very happy to hear about your wonderful experience with JD and how that has continued to our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2017
The only thing I could ask for is that Freedom contact my debtors and inform them of the plan. I am getting numerous phone calls (even tho I don't talk to them, they leave messages) and some have been turned over to collectors.
Hello Ms. Fuller,
Thank you for your review! While we do our best to minimize creditor calls, we understand that sometimes they may continue. Our Client Services is available to discuss and review all options for minimizing, if not completely stopping, any calls that you are receiving. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Reviewed Jan. 12, 2017
Freedom Debt Relief was very unresponsive when I had questions. They never approached Discover or American Express to try to settle. I was told that discussions would start once I had 25% in my account, which I had more than with respect to Discover. I was sued by Discover and now am being sued by American Express, so my account was moved over to National Litigation Group.
Despite doing nothing on this account and my resultant settlement with Discover for close to 83% of the enrolled balance (I had been told on the phone by a Freedom Debt Relief representative when I first signed up for the program, that they estimated my accounts would settle at about 50% plus the FDR fee, which was included in their calculation of my monthly payment amount), they still charged me the full 20% fee. So my debt reduction was $1659, but my settlement fee was $1841.07. On top of that I am paying monthly account fees of $7.25, monthly fees to National Litigation of $12.00 and a monthly $10.00 fee for 2 day mail for the Discover payment.
Despite being told by FDR that they estimated my accounts would settle at 50% and their knowledge that my creditors were Discover and American Express, when I was sued and my account was transferred to National Litigation, they told me that Discover and American Express rarely settled for less than 80% or slightly less if paid in a lump sum. This program has cost me more than I owed to Discover and I am likely on track for the same issue with my American Express debt, which will result in even worse financial hardship for me than I was in before I ever heard of or signed up with Freedom Debt Relief. I would not recommend them to anyone and am looking into reporting them to the Better Business Bureau or other agencies for their handling of my account and their charging me more than they saved me.
Dear Ms. Meade,
We appreciate your feedback and we apologize for the disappointment you feel in the settlement that was reached on Discover. We would like the opportunity to review and discuss the account with you. Do you have a preferred time for a member of our Executive Services team to contact you?
Reviewed Jan. 12, 2017
I found the process simple and easy to do. I cannot say enough of the people that helped me through in resolving my debt. They were easy to talk to and gave me peace of mind. They also keep me well informed during the program with updates.
Dear Mr. Crane,
We are ecstatic to receive your review! We work hard to provide world class customer service to each client, along with multiple resources to manage and check on the status of your account within the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Jan. 12, 2017
I have been very satisfied with Freedom Debt Relief. The only problem I have is that when I was approached by Consolidation Plus, the woman I started at Freedom Debt Relief (Sara **) was no longer there and when I stated my uncertainty with going with the loan, no one seemed to be able to advise me. I'm still not sure I made the right decision.
Dear Ms. Beckloff,
Thank you for your feedback! While we're happy to hear about your satisfaction with Freedom Debt Relief, we apologize for any inconvenience or confusion with your Account Executive being unavailable. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com to discuss Consolidation Plus, or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2017
FDR has been on top of my settlements! They had the first one settled the first month!! They have kept me informed all the way. They answer my questions and make me feel secure. The NLLG lawyer has advised me through the court case one if my creditors filed. I am very happy I took this step with FDR!!
Hello Ms. Hartman,
Thank you for your kind review and congratulations on your initial settlement! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Jan. 12, 2017
The service was quick to get my debt settle and they were able to negotiate fair payoffs and were looking out for me by looking into ways to help get me out of debt quicker. They continue to look at way to better my credit by showing me tools and ways to improve my credit after the service.
Dear Mr. Cybulski,
Thank you for your review! We are happy to hear about your success and experience with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2017
I have been so HAPPY so FAR with my progress and this company. I cannot wait to see the end results. Everyone that I have talked to have been great. What a great group of staff members. I wish I had done this a few years ago. I wish myself and the group all the luck.
Dear Ms. Davis,
Thank you for your wonderful review! Our Client Services department strives to provide world class customer service to each and every client. We look forward to also working with you through resolving any remaining enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2017
Honestly, to date, Freedom has been very forthcoming with sharing information about their process and actions. The client dashboard is a tool which tells me the status of my file. I don't understand why the smaller accounts are done first. Now my largest account has a charge off, One of my accounts stated they will not work with a debt reduction company so I feel I should have been notified instead of allowing it to possibly allowing it to be "charged off". For the most part I am pleased with Freedom. They are professional and I appreciate the work they are doing.
Hello Ms. Machen,
Thank you for your kind and honest feedback about the program! Our negotiators do have a very efficient strategy for settling accounts and which are settled first and why. If you have questions about the settlement process or just in general, feel free to reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2017
They are reliable and trustworthy. FDR has put my financial worries to rest. They have kept the creditors away and I don't get harassing phone calls. Their simple plan to debt relief is easy and economical. As long as I stay on track I don't need to worry. Their financial tools have helped me stay on track.
Reviewed Jan. 12, 2017
We started our program almost a year ago and we have settled with one account and working on the second. It took us time to get in trouble with our credit and we know it takes time to get out of debt. We are very pleased with Freedom Debt and the progress they have made.
Dear Mr. Francis,
Thank you for your kind review and congratulations on your first settlement! Rest assured our negotiators are working hard to obtain settlements on your remaining accounts. We look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2017
If you are reading this review, thank you for your time and I hope that this review helps you in your endeavor to find help with your current debt situation. My purpose is to share my experience and to help others be informed before making a crucial decision during such a vulnerable time. Freedom Debt Relief has left me frustrated and in a worse mess than when I began my journey with this company. As a single mother supporting 2 children, I feel extremely taken advantaged of.
I began doing business with Freedom Debt Relief (FDR) IN October of 2015. I was excited to start my journey to financial freedom. The initial process was pretty much effortless. Basically, they tell you to stop making payments to your creditors and instead make your payments into a Debt Settlement Account. I was told that this was my money. Like a savings account. If at anytime I wanted to opt out of the program, this money would be refunded back to me. So I did as they said and stopped making payments. I was also asked if I wanted to pay extra for legal representation just in case I was to be sued by any of my creditors and I took it. And good thing I did, because in May of 2016 I was served with papers stating that one of my creditors was suing me. I left the matter in FDR's hands. I paid for the service so why not.
In October of 2016, I called in to check status and I was told that FDR had come to a settlement with creditor. However, they did not have the settlement for me to see, because the creditor had not sent it yet. In December 2016, I received a call stating they received the settlement paperwork. At this point, I'm thinking that they had actually settled on a lower amount than I owed or something better than what I had. Once I received the so called settlement, I realized that I owed almost $2500 more than what I began the program with. Between the unpaid interest and attorney fees I was in a worse situation than when I began. I immediately questioned everything. All FDR did was get me a payment plan. I could have done the same thing. They settled absolutely nothing for me.
Once I realized I was not pursuing the settlement and wanted to pursue other avenues, I called and chose to opt out of the program. I was told that I would receive the money from my Debt Settlement Account into my bank account in 3-5 days. I had $2800 in my Debt Settlement account. Well by the third day, I called to check status of the money. I was told that Freedom Debt Relief was keeping the money, because they stated I agreed to the settlement. I did not do such thing. I actually sent a letter stating that I declined the settlement and I was pursuing bankruptcy. This whole situation began December 14, 2016. It is now January 11th, 2017 and I have yet to receive my money from my Debt Settlement account. Since then I have filed bankruptcy and if this isn't proof enough that I declined the settlement I don't know what is.
If you are considering Freedom Debt Relief, I hope this review helps you make the best decision that is right for you. I'm a single mother of 2. I was seeking help to find financial freedom. Instead I was put in a worse situation than when I started. I feel like I was taken advantage of and manipulated to think that they really wanted to help me. If this is how a company profits by lying, manipulating and taking advantage of people in such a vulnerable state, I would hope people would stay away. Thank you.
Reviewed Jan. 12, 2017
Freedom Debt Relief is amazing! They did a great job reducing my debt. I would recommend them to anyone looking to get help in reducing their Debt by 50% or more! The customer service is top notch. The website is easy to navigate and updates in your portal are frequent!
Dear Mr. Bernstein,
Thank you so much for your review on not only Freedom Debt Relief as a whole, but also our Client Services department and Client Dashboard! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2017
When I first entered into my agreement with Freedom Debt I was under the impression that I would be out of debt within three years. As of now it looks like it will be 4-5 yrs which has been very upsetting to me.
Dear Ms. Wood,
Thank you for your feedback. We’re sorry to hear that your program is exceeding the estimated completions date, however we would like the opportunity to discuss with you the options for accelerating the program and your account! Do you have a preferred time for someone to reach out to you?
Reviewed Jan. 12, 2017
I have one creditor settled and a second is being worked on even now on my behalf. I've been in the program only three months and it hasn't been bad at all. There's been advice when I need it and tips on how to keep the stress down with the phone calls.
Dear Mr. Black,
Thank you for your review! We are happy to hear about your first account being settled and look forward to your upcoming settlements, as well as resolving all of your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 12, 2017
I have had nothing short of a great experience and have been extremely happy with the rate of helping me settle all my debts. All of the service reps have been very helpful and have answered all my questions. Now that I have qualified for a loan my debts will be paid off faster than I thought and my credit rating on its way to a better rating.
Hello Mr. Derr,
Thank you for the fantastic review! We are so glad to hear you had a great experience with Freedom Debt Relief and now you will be able to reap the benefits of Consolidation Plus! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I have been very pleased with the service so far. We have cleared 4 out of 5 accounts so far and since things have been going well I have enrolled 1 more account in the program. I look forward to getting these accounts cleared up. Thank you.
Dear Mr. Gerber,
Thank you for your king review. We are happy to hear about your success within the program and the settlements you have received! We look forward to assisting you in becoming entirely debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I'm pleased. We did have one communication SNAFU which resulted in my payment being removed twice. It was partially my fault so I don't blame you. Otherwise, I'm happy with the site. We try to keep up with a $510 payment but on occasion I may have to short you but something will paid each month, and I don't expect to short you often. Phone contacts are excellent. The initial explanation was also excellent.
Dear Mr. Brennan,
We are very pleased to hear about your positive experience with Freedom Debt Relief! We strive to provide word class customer service to all clients. We look forward to continuing to assist you.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I would wholeheartedly without a doubt recommend Freedom Debt Relief to anyone in need of help. Everyone involved really wants to help you succeed in getting your life and finances back on track. I definitely love the thorough breakdown of what's going on every step of the way!!! Thanks again.
Dear Ms. Niles,
Thank you so much for your kind review! We are pleased to hear about your experience with Freedom Debt Relief and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I would definitely recommend a friend. Freedom Debt Relief has been a life saver for me. My husband and I invested some $40,000 into a real estate deal. We were told we could make a lot of money selling. The company made many promises to us and also told us we would not need any of our money to make deals. Not one thing this company promised us was the truth. We were so far in debt. We couldn't buy groceries or put gas in the car, because all my credit cards were maxed to the limit. We were encouraged by this company to use as many credit cards as we could, because we would only have to pay the minimum payment each month. We did just that! Eight credit cards to the limit. It was so overwhelming, because we couldn't do deals without $25,000 of our own money which we didn't have. Therefore, we couldn't make any money and the little retirement we had to live on was eaten up in payments.
We are both on a fixed income, and falsely led to believe we could essentially get rich. I found Freedom Debt Relief by an act of God, and thankfully so. We are still struggling to make ends meet, but with the help of Freedom Debt Relief, we can now buy a few groceries and put a few gallons of gas in our car. Of course, this has ruined my good credit, and I don't know if I will ever get my credit score back to where it was before all this. I thank God every day for your help.
Dear Ms. Greene,
Thank you for your review! We are so glad you were able to find us and find debt relief through our program! We look forward to assisting you through the remainder of the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I would definitely recommend FDR to any of my family members and friends if need be. I was very skeptical about the whole thing from day one until I received notice on my first settlement. Everyone involved in the entire process was very professional and patient which allowed me understand everything.
Dear Ms. Uehara,
Thank you for your wonderful review! We are happy to hear about your experience within the program and greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
After years of struggling with debt that I incurred from my divorce, I finally have relief. FDR has helped me by consolidating my debts. My rep carefully explained the benefits of debt relief. As a single mother, I need all the help I can get. Thanks to FDR I was able to leave my part time job and spend more time with my family. It is good to know I will be debt free in less than three years.
Dear Ms. Crowell,
Thank you so much for your outstanding review! We are beyond pleased to hear about the success you are having with our program, as well as the freedom from your debt so that you may spend more time with your family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I really can't wait until we are done!! Thanks for all the work so far. Time to get rid of another one. I guess you can say we were lucky to have you representing us with the creditors. They really haven't said very much so far, but we have only just begun.
Hello Mr. Urbanski,
We appreciate your feedback and thank you for being part of Freedom Debt Relief! We look forward to continuing to assist you on the path to financial freedom. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
Keep up the good work FDR. Come one, come all; you will be satisfied. They are here for you, trust me. If you want to save money, join the FDR program. They are here to make sure you save money. That is why I will recommend this program for anybody who is in debt.
Dear Mr. Habib,
We appreciate your rating! Thank you for choosing Freedom Debt Relief to assist you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
After attempting a new career field for my husband, we found ourselves in credit card debt that we could not handle. Freedom Debt Relief has allowed us to address this debt with dignity and still be able to move forward with our new future.
Reviewed Jan. 11, 2017
I have one debit that Freedom Debt Relief, have not responded to. Synchrony Bank for Care Credit have not had a respond from Freedom Debt Relief, and they constantly ask for a payment, because they have sent this bill to credit bureau. Please confirm that someone from your staff have contact Synchrony Bank, which is Care Credit.
Dear Ms. Birdwell,
We are sorry to hear about your recent interactions with your creditor. We would be more than happy to have someone reach out to you and discuss the status of your account and what the next steps are in the negotiations process. Is there typically a good time you can be reached at?
Reviewed Jan. 11, 2017
Everyone I have spoken to at Freedom has been so helpful. Everyone is always encouraging and seems genuinely happy that my debt is getting smaller. It makes me feel as if I am important to the people that work for Freedom and essentially for me as well.
Dear Ms. Glenn,
We are pleased to receive your review! We value all of our clients and we work hard between all departments to ensure that you feel that way as well! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I'm not that big in debt but so far they've managed to pay off 2 out of my 7 accounts. Customer service is excellent. Every time I call or email about a question they answer and give me peace of mind.
Dear Ms. Flores,
Thank you so much for your kind review! Our Client Services department works hard to provide world class customer service, along with peace of mind, to all of our clients. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I have enjoyed working with FDR... They are helping me pay off my credit cards. I appreciate all their hard work on my behalf! They are having me pay them, once a month, then they pay off my accounts. I do wish, however, that they would maybe pay off the smaller accounts first, then the larger ones. I think more accounts would be closed faster that way.
Dear Ms. Knight,
We appreciate your positive feedback and thank you for trusting Freedom Debt Relief to settle your debt! We do have particular strategy with the accounts we settle and why. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding the settlement process or your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
Paid off several credit cards in nice time frame, a weight was lifted off my shoulders each time I was notified of a card being paid off. Saved a nice amount of money. Very happy with the way everything was handled. Was treated like a person. Always kept me updated.
Dear Mr. Peyton,
Thank you for your wonderful review! We are very happy to hear about the success you have had with Freedom Debt Relief! We strive to provide the best possible savings, along with a great experience, to all clients. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
It has been a great experience because I feel relieved to have my debts under control, thanks to you. All the customer service representatives are so helpful. When I have called, they help me solving the problems I have. I would recommend this program to a friend! Thank you so much for all your help.
Dear Ms. Valenzuela,
I am very pleased to hear about your positive experience with our company! We strive to provide word class customer service to all clients. We look forward to continuing to assist you.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
The program seems to be straightforward even though a little slow. Nonetheless, it seems to be working out for me with my creditors. Overall, I have no complaints and I am kept informed. Not sure what my expectations were when I entered into this program.
Dear Mr. Koons,
We are grateful for your feedback! While we understand that the beginning stages of the program seem to take some time, we are glad you are now receiving settlements and seeing the savings and benefit of the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I would have never been able to get out of debt without the help of Freedom Debt Relief! They have always been helpful and easy to work with. It's been such a relief to have this help. The tools they have given me and the guidance has been wonderful. And I've paid off debt quicker than I thought I ever could!
Hello Ms. Byard,
Congratulations on your success in becoming debt free with Freedom Debt Relief! The tools and guidance we provide our clients helps them stay debt free as well!Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
Customer service has been awesome so far. I am pleased to see my debt dropping. I have been working a lot on it and I was getting nowhere. Thank you so much for what you have done to help me. I never had debt until I got hurt at work and had to pay bills with my cards to survive. Problem is now I am on disability and a fixed income. So hard to get ahead when you cannot make extra money to get things paid down. So working with you has been a blessing and I very much appreciate all you do.
Dear Mr. White,
Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during hardship, so to know how much we have helped alleviate the stress you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I have found Freedom Debt Relief to be the real thing. They have helped me tremendously. They have paid off one of my credit cards and are currently working on another. The way they have set this up for me, I will be free of debt in 2019.
Hello Ms. Overton,
Thank you for the positive feedback and congratulations on your first settlement! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I think so far I have been pleased with your service. I on my way freedom from financial debt. I could not have done it without your help. I will tell all my friends if they are having financial hardship in the way the economy is going give Freedom Financial service a chance.
Dear Mr. Carr,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
Everybody has been extremely helpful and pleasant on the phone when I have called. I am kept up to date on what's happening with my account and I can check it out on the computer. Just wish the phone calls could be stopped from the creditors. Even after notifying them, and using the forms to close accounts, they call all hours of the day and night, every day including Sundays.
Dear Ms. Ahlers,
Thank you for your feedback! We strive to provide world class customer service to all of our clients and any questions or concerns you have during the process can be answered by our Client Services department. They will be able to answer any questions about excessive creditor calls.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
So far so good, seems to be making progress. It has been a huge help to me and Freedom helps take a lot of stress and burden off me. I highly recommend to someone in need. I will gladly refer Freedom to others. Customer support is very responsive and supportive to me.
Dear Mr. Head,
Thank you for your kind review! We are happy to have you as a valued client in our program! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
You guys are the best! Thank you so much for settling my debt. I can sleep at night knowing that my debt is being handled by the best in the business. Cannot wait to get my credit score back up to where it should be.
Dear Ms. Manns,
Thank you so much for your outstanding review! We are very happy to know that you have found debt relief, along with stress relief, by being a client of Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
Whenever I have a question they are answered and whether I call or email I have had excellent service. The process of getting myself back on track has been swift. The website is very helpful and easy to navigate. Everything is right there for myself to be successful.
Hello Mr. Benkert,
Thank you for your great review! Our Client Services department strives to provide world class customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I have been very satisfied with the help I have received from Freedom Debt Relief. They have been supportive of my financial issues and have helped me stay focused. I would definitely recommend them to others. I feel confident about reaching my financial goals and with their help know I will reach them.
Dear Mr. Edwards,
Thank you for your kind feedback! We are thrilled that you feel relieved with our assistance! We look forward to your success within the program!Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
So far have had one debt paid off, slow and steady. Would like the process to be faster, but I can't complain. If there were anything I would change, it would be a much faster process. FDR negotiate debt and pay it all while continuing to collect.
Dear Mr. Manzini,
Thank you for your review! We understand that sometimes the program feels like it is going slower than anticipated, however we do have a strategy for these situations and we appreciate your patience and understanding. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
Great support and communication throughout the process thus far. The experience of the Freedom Debt Relief staff has made a difficult situation much easier to deal with. We now have a goal with a workable means to reach it. Hope for a better future. Always makes dealing with today's issues so much better. Many thanks to Freedom Debt relief.
Dear Mr. Carpenter,
We appreciate your review and are ecstatic to hear of the experience you are having thus far! We strive to ensure all of our clients feel as valued at you do! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
I am so pleased that Betsy was the representative that called me today. She was so patient and helpful to me during the call. I had so many questions and everyone was answered so I understood how everything was going to work. She made me feel like a real person and not just someone she had to call because I filled out your forms. I am so happy that Betsy called me today. Thank you for your time and understanding.
Dear Mr. Costanzo,
Thank you for your review! We are glad that Betsy was able to reach out to you and hope that you find Freedom Debt Relief to be the answer to any debt problems you are experiencing! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
Besty was such a pleasure to work with. She was so very friendly and explained everything very well and made me feel like I was making the right choice. She was beyond great. She was amazing. I would totally recommend you to family or friends.
Dear Mr. Ladd,
Thank you for your kind review! We're happy to hear Betsy was able to assist you and answer all of your questions. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 11, 2017
F.D.R. came through for me just when I was at lowest. The customer service team is exceptional. They constantly keep me updated on the status of my account. I feel like every month I get closer to my financial freedom. Give it a try.
Dear Ms. Hadley,
Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 10, 2017
I have been very happy with the service so far. I am excited to get out of debt. Thank you for all your help. Everyone has been very helpful. I would and have told many of my friends about your service and how it could help them. This has been a smart thing to do.
Reviewed Jan. 10, 2017
I have never been as comfortable and trusting allowing anyone to handle my debts. In the past I have taken out loans. Didn't work well. With Freedom Debt Relief I took the suggestions and options given. I now don't have to stress about bills, I leave it in their hands. What a relief. I have even recommended Freedom Debt Relief to two co-workers. They are now clients.
Dear Mr. Nishimura,
Thank you for your phenomenal review! We are ecstatic to hear about your wonderful experience with Freedom Debt Relief and we are very grateful for your referrals! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 10, 2017
Whenever I need to contact Freedom Debt Relief, my experience has always been a great customer experience. The representatives are always professional and tend to the needs of making sure you reach your debt free goals. I recommend Freedom Debt Relief to anyone who want to become debt free.
Dear Mr. Smith,
We are delighted to receive your review! We work hard to provide world class customer service to each client. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Jan. 9, 2017
I am glad that I worked with a representative Marcus. Listened my situation quite well and understand how I felt in my hardship and came up with solution. Also Marcus worked out with my budget and came out with my solution according to my Budget.
Dear Mr. Rasheed,
Thank you for your wonderful review! We are very pleased to hear about the exceptional service that your Account Executive provided you and we are confident that this will continue throughout the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 9, 2017
I was very comfortable dealing with Freedom. They were very thorough and kind and informative. It was a pleasure talking to the agents that I spoke with. They put me at ease and made sure I understood everything we discussed. My parents dealt with them a few years back and were very pleased with their service and the help they received, that is why I called the same company.
Hello Ms. Koury,
Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 8, 2017
My adviser was Daniel **. He was very pleasant and knowledgeable. I would definitely recommend to a friend. He was extremely efficient and I received everything instantly. He also assisted in my signing documents and was very patient. He also promised to be there for me during the transition.
Dear Ms. Swiderski,
We are so pleased to hear about your experience with our program thus far, specifically with your Account Executive. We look forward to continuing the great experience through completion of your debt relief program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 8, 2017
BIGGEST SCAM EVER. THEY DO NOTHING BUT TAKE YOUR MONEY. YOU CAN DO WHAT THEY DO FOR HALF THE COST. HERE IS HOW: Stop making your payments and save the money to offer a settlement. After 6 months the credit card depts. will go to collections. With the money (payments you didn't make but saved) you can make a settlement offer for 1/3 the amount owed. You will take many calls from your credit card companies. Tell them what happened to you and why you can't pay. Be brave. This part is hard. However if you sign up the Freedom Debt Relief you will have the same things to deal with only they will take 21% off the top of your payments before your debts are paid. Example say you owe $10,000. You will need $3000 after 6 months so save $500 a month. Once your debt goes to a collection company you can offer them $3000 and they will probably take it.
If you sign up for Freedom Debt Relief, they will agree to the $3000 however they will take their $2100 out of your $3000 for themselves, give $900 to the collection company and make payments of $500 a month for the next 5 months (cause they have a lot of fees and payment costs along the way). Don't pay them for what you can do yourself!!!!! My experience was terrible. I had to deal with 6 months of phone calls with no help from them because the credit card companies won't talk to them. They wouldn't reduce my monthly payments even when I didn't have enough to pay for food.
Dear Ms. Bradley,
We are sorry to hear that you are unhappy with Freedom Debt Relief. While we do assess settlement fees on settled accounts, we also negotiate settlements on accounts far below what creditors are willing to offer clients who settle on their own. As a member of our executive services department, I would like the opportunity to review your account and discuss a resolution to your concerns. Is there a preferred time that I may be able to reach out to you?
Reviewed Jan. 8, 2017
They were very helpful, kind to my situation, and gave me a lot of peace of mind. They were able to offer me a solution to my debts that allow me to breathe easy for the first time in a really long time.
Hello Ms. Castellanos,
Thank you for your positive feedback! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 7, 2017
Daniel was very polite and made me feel very comfortable about making this big decision on my debt. Knowing I will get this much debt paid off and I will be able to afford the program make me feel good.
Hello Ms. LaPoint,
Thank you for your kind review! We look forward to assisting you in settling your enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 7, 2017
I think you're just letting all accounts get closed so they go to court and nlg makes money. When I signed on I thought that I was going to have a personal counselor to help me get through this without sitting here praying that everything you said was going to happen. I'm scared to death of what's going to happen. I thought I would pay in and all accounts would get a percentage of what I paid in and all would be gone in 3 yrs.
Dear Mr. Carey,
We apologize for your concerns regarding the program and the status of your accounts. We would like the opportunity to review and discuss the accounts with you. Is there typically a good time you can be reached at?
Reviewed Jan. 7, 2017
I've been enrolled in the program since August and already will have one of my debts removed in February. This is a great program and I'm looking forward to being debt free because of the services offered. You can track your progress with the tools provided and customer service is great!
Dear Ms. Coles,
Thank you for your feedback! Our Client Services department strives to provide world class customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2017
I don't get feed back when I have a question. You may not see it as important but I am the one that has to worry about this and the mailings I get. Once telling me the account has been sold to someone else and they are coming after me. If they do and attach my pay I will have no way to pay you. And it is an account I no longer see listed on my dashboard so what am I do?
Hello Ms. Schenk,
We are sorry to hear that you experience with questions or concerns regarding your account has been less than satisfactory. We strive to provide world class customer service to all of our clients. We would like the opportunity to discuss and resolve your concerns. Do you have a preferred time for a member of our Executive Services department to contact you?
Reviewed Jan. 6, 2017
Angelica is very thorough and highly professional in what she does. I was very happy to deal with her. She covers all bases to help the customer. Very pleasant to talk to. I would be more than happy to recommend any of my friends to her if this situation ever occurred to them.
Dear Mr. Chidester,
Thank you so much for your kind review! We are pleased to hear about your wonderful experience with your Account Executive and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2017
I was suffocating in debt and Freedom Financial showed me a way to pay it off. Every day was like walking on the edge of a cliff waiting to fall off. They have been very pleasant to work with and I would recommend them to a friend.
Dear Ms. Parry,
Thank you for your kind review! We are happy to hear about your experience and greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2017
After my initial online submission, Patrick **, my consultant, contacted me promptly and was patient for me to reply. When I finally did so, it took only a few phone calls and online forms to fill out to get started. In all honesty, it is a little scary to know that my credit score will be taking an initial hit, but Patrick and FDR have been very forthright about this, and after going over all of the options available to me, Patrick gave me the confidence that I was making the best decision for my particular situation.
Although I am only just beginning, and the truly hard work of saving money and negotiating with my creditors hasn't even started yet, I feel confident that I will be successful thanks to Patrick's educated advice and knowledge. He, and the rest of FDR so far, have gone over ALL of the pros and cons of this approach multiple times to make sure I understood everything before starting. They have already given me the peace of mind that I am on my way to resolving my debts and I couldn't be happier about that.
Dear Mr. Dyt,
We appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Our Enrollment department is highly trained in providing assistance and education about the program to all clients. Thank you for continuing to recommend Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2017
I recently read an article on the debt relief program so I made contact to receive additional information. Upon my initial contact with Mr. Patrick **, this is the program I need. I have been stressing for month over the fact I am deeply in debt and needed assistance in clearing up my the mess I got myself into. Key word being "Relief", I signed up with the program. With everything this program has to offer, I am very happy I joined.
Hello Ms. Davis,
We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2017
I have nothing bad to say about FDR. This company has made my life worth living again! I started in September of 2016. I have already made & paid one settlement. Thank you very much!!! I have talked to many people about your services. Maybe someone else will sign up to get the help they need.
Hello Ms. Horning,
We are so pleased to hear about your experience with Freedom Debt Relief so far. Thank you for referring others to the program! We are happy to assist anyone who is in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2017
This debt relief program has really helped me financially to be able to make affordable payments. They have been more than helpful with all my questions. Am very grateful for all their help. I encourage you to look into this program if you need help.
Hello Ms. Wells,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2017
Jeff ** was a pleasure to work with his ability to explain what and who you are. Freedon Debt Relief was excellent. He made the horrible experience not so horrible but nice. Jeff is very intelligent, caring person who you know he enjoys his career with Freedom Debt. I want to thank all of you, as I know it's team work, for helping me out of my bad situation.
Dear Ms. Weis,
We are so happy to hear about how well the program is going for you, as well as your experience with our team! We strive to make the process as easy as possible for all of our clients. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2017
Love the payment. Helping out tons. Only thing seems that nobody's getting paid off. I've only had one card paid so far. I am turned into collections on all of the other ones and now someone is trying to serve me.
Hello Mr. Hoffman,
Thank you for your kind review! We generally anticipate 4-6 months prior to the initial settlements being reached. If you have questions regarding the settlement timeframes or process, please feel free to reach out to our Client Services department for assistance at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
The people I have dealt with are so kind and go out of their way to make me feel okay with my large debt. They have resolved 2 of my 7 accounts and I know they will work hard for me in the future. I highly recommend them.
Dear Ms. Wasson,
Thank you for your positive feedback and congratulations on the settlements that have been achieved thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
My first contact was with Sean ** and he was very informative and reassuring about the process. I was in desperate need of financial help! I would highly recommend this service to anyone drowning in unforeseen debt! Also the welcome team call was very easy and informative and reassuring as well!! I see why you have an A+ rating!!
Dear Ms. Testerman,
We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
My experience with Freedom Debt Relief was amazing. I have had lost all the hope to cope up with the debt I had. But Freedom Debt Relief showed me the light and I really appreciate the help by the Company and everyone related to it. Thank you very much.
Hello Mr. Mohammed,
Thank you for your fantastic review! We understand that debt can be overwhelming at times and we work hard to make sure all of our client's feel the same way you do when we help them! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
The process was really easy and the people very, very nice. Thank you guys for help me to resolve my financial problems. For the other people, don't be afraid to ask for help, here is the solution. One more time thanks. Especially to Angelica **. God bless you.
Dear Mr. Lumbreras,
Thank you for your positive feedback! We are so happy to know we have helped another client in reaching their goals of debt relief.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
It's been well over six months since the setup of my account. As of date only two accounts are settle. When I return the calls that they request of me I am always sent to voicemail. I can never contact the person that has contacted me. Very poor customer service.
Dear Mr. Moore,
While we are pleased to hear about your two settlements, we are sorry to hear about the experience you have had with our Client Services department. As a member of our Executive Services team, I would like to reach out to you to discuss your complaint and find a resolution.
Do you have a preferred time for me to contact you?
Reviewed Jan. 5, 2017
Thank you for helping me with my debt. You made it simple to pay my bills and get me back on track. If your bills are more than you can handle, Freedom is the answer. Thank you again for your help. My credit score was going down, down, down, now it has began to recover.
Hello Mr. Corbett,
Thank you for your great review! We work very hard to ensure our clients are able to get through the program and become debt free, in the easiest way possible. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
Signed up with Freedom Debt Relief summer of 2016. So far I'm very happy with the results. They have eliminated four of my credit card debts. Still have quite a few more to go. Have high hopes of being debt free by 2020 as promised.
Dear Ms. Tierney,
Thank you for your positive feedback of the program! We are excited to help you meet your goals in resolving your debt and becoming debt free by your estimated completions date.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2017
I became sick and my medical bills were overwhelmingly taking hold of my finances. I was having a hard time making payments to my creditors. I did research and decided to call Freedom Debt Relief for advice. After careful consideration I decided to give this company a try and I am very happy with them and I would highly recommend this company to anyone having difficulties with paying off their debts. The people from Freedom Debt Relief are courteous, professional and extremely helpful.
Dear Ms. Manos,
Thank you for your great review! We are thrilled to hear you have had great success within the program, along with receiving exceptional customer service!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Jan. 5, 2017
I am very happy with the program. I was going through so much debt after getting sick and could not catch up on my bills. One of the representative (Mr. **) talked to me so respectfully and made sure to be patient that everything will be better. I'm glad I joined Freedom Debt Relief.
Hello Ms. Acosta,
Thank you for your wonderful review! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Jan. 4, 2017
I feel a tremendous relief of burden knowing that soon I will no longer be in debt. You all have been so responsive to my financial burdens. I feel so relieved not having to worry about my debt. I can sleep a little more comfortably now. I thank you all for making my life easier again.
Hello Mr. Tedeschi,
We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
It's a bit of a slow process. I was hoping to have had some of my debtors to stop calling by now. However under the advice of FDR I was asked not to communicate with them. They (debtors) call me day and night. At work and at home. I'm hoping I'm making the best choice in using FDR.
Dear Ms. Green,
Thank you for your review. We apologize for the excessive creditor calls you are receiving. We would like to discuss with you some methods to greatly minimize these calls.
Is there a preferred time that I may be able to reach you at?
Reviewed Jan. 4, 2017
I don't have much to report on. I've only been with you folks for about 6-7 weeks now. It has been very therapeutic. Can't wait to actually stop getting these annoying phone calls. I hope all you folks have a fabulous NEW YEAR. Bye-bye.
Dear Ms. Kuebler,
Thank you for your review. We are glad to hear the program is going well for you thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Guardedly optimistic...So far, so very good. One account cleared so far, and my budget has been manageable for me. I don't expect it to be completely pain free. I got myself into this mess and don't expect a free pass. I do wish there was more direct conversation with my representative.
Dear Ms. Cunningham,
Thank you for your kind review! We are happy to hear about your first account being settled and look forward to your upcoming settlements, as well as resolving all of your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Freedom Debt Relief has helped me to organize my finances and begin the new year with a better perspective. I sincerely hope I can increase my monthly payments so I can finish paying what I owe faster. Without FDR I wouldn't have been able to do it.
Hello Mr. Zuloaga,
Thank you for your review! We understand that the timeframes can sometimes exceed what was expected however we look forward to continuing to settle your enrolled debt. If at any time you are able to supplement funds or have questions in regards to accelerating the program please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com and we would be happy to discuss those options with you!
Thank you for choosing Freedom Debt Relief
Reviewed Jan. 4, 2017
I am very satisfied with Freedom Debt Relief. They have open a new window for me and I can breathe. My plan is to become debt free and stay debt free. Saving is in the future for me. This is the way out of credit card debt.
Hello Ms. Moody,
Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
We had a very pleasant experience with this company. Everyone has been very helpful. They have answered any questions we have had. We are new to this company and hope they can help us. We would recommend this company to anyone having troubles with their bills.
Hello Mr. Miller,
We are so pleased to hear about your experience with Freedom Debt Relief so far. Thank you for referring your friends and family to us! We are happy to assist anyone who is in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
This was perhaps the most difficult and time consuming of all the things I needed to do. In early September I called about adding 2 accounts. It took until November to get this resolved. One of my large accounts never made it onto the list. I was under the impression that they looked at my credit report.
Dear Ms. Dreibelbis,
We are sorry to hear about the difficulty with adding two accounts to the program. If you are still having trouble, I would be happy to reach out to you to resolve your concerns. Is there typically a good time to reach out to you?
Reviewed Jan. 4, 2017
Very fast negotiation of debt. Professional and accurate personnel that reduced my debt by $9,000. Makes a difficult situation very easy to deal with. Very happy with all my communications with Freedom Debt Relief. A very reliable source for debt reduction.
Dear Ms. Venesky,
Congratulations on your savings with Freedom Debt Relief! We are thrilled to hear the program has been so successful for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Thanks so much for helping me out. I will tell all my friends about the great work everyone do. This taught me a lesson about overspending. Your staff well train and I needed the help. I watch picture on the tv saying great thing. I will use this company again.
Dear Ms. Brown,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
I would recommend them. So far I have heard and seen quite a few negative reviews but I hope and pray that will continue doing a great job for me and so far they have. The company I was with before did not pay any of my creditors. They caused a lot of problems for me. So far Freedom Debt Relief is an excellent company to deal with. Friendly people that work at this company.
Dear Mr. Smalley,
Thank you for your kind review! We are glad to hear your experience has been excellent and that you would be happy to recommend us to friends and family! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
This process is at times overwhelming but the employees at Freedom Debt Relief are extremely responsive to all questions and concerns. My husband and I are early on in our road to being out of debt but so far we have been very pleased.
Dear Ms. Flohaug,
Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Great people to work with and definitely helpful in so many ways. Would recommend Freedom Debt Relief to anyone having debt problem. Most definitely will intervene when the credit card folks try to be pushy and rude. They step right in and stop the calls and harassing letters.
Dear Mr. Roe,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Doing a great job on working with my creditor on one of my accounts to get my debt reduced. I would like to see the other accounts I have settled but understand there is a process. They have taken care of all the questions I have had about my accounts.
Hello Ms. Shubert,
We are grateful for your feedback! While we understand that the beginning stages of the program seem to take some time, we are glad you have received your first settlement and seeing the savings and benefit of the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
Action speaks louder than words. FDR's actions are quite noteworthy. In the beginning, I was apprehensive. As time progressed, and as events were realized, it became apparent that there goodness and propriety in my relationship with FDR. I am thankful.
Dear Mr. Agarwal,
Thank you for your phenomenal review! We are thrilled to hear about your progress within the program and the wonderful relationship you have built with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
I have a very good experience! I have on bill about paid off and starting the next one. A reasonable payment plans which I really like. I can wait till I have all bills paid in full and can start building my credit back.
Dear Ms. Luksha,
We appreciate your phenomenal review and we are so happy to hear about your experience so far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
My experience has been satisfactory thus far. When I started to negotiate with my customer service rep, he didn't tell me that I had to have half of the balance of my debt accrued before FDR would negotiate with my creditors. The welcome call really helped me to understand the program. I would recommend this program.
Dear Ms. Drake,
Thank you for your kind review! We are very pleased to hear that the welcome call has provided you with a thorough understanding of our program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
We started with Freedom back in June of 2016. Only one of the creditors to date has been negotiated with and it is being paid down. However, I was just served a summons to sue from Bank of America. They had not been notified from Freedom and now I may have to go to court. I assumed all the creditors would have notified immediately once signing on with Freedom. That is not the case. The creditors are left hanging until another debtor is paid off. Not right. They should all be notified immediately.
Hello Ms. Sheidy,
We apologize for the miscommunication regarding your account. As a member of Executive Services department, I would like the opportunity to reach out to you and discuss a resolution to your concerns.
Is there typically a good time I may be able to reach you at?
Reviewed Jan. 4, 2017
I cannot thank Freedom Relief enough for helping me with my debt. I'm stress free. No more wondering how I was going to pay my credit card. Any one needing help with your debt please give freedom relief a call.
Hello Ms. Sena,
We are thrilled to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2017
The experience has been less scary with your help. It's a maze for the ordinary debtor dealing with credit debts; but amazing what knowledgeable people can sort through to make a final settlement. I am looking forward to being debt free very soon. I have learned a lot about how credit works now.
Dear Ms. DeCaporale,
We are pleased to hear about your positive experience with our program! We want all of our valued clients to share the same experience and service you have received. We pride ourselves on our outstanding Client Services department and the courtesy and knowledge they do provide our clients!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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