Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,921,192 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 166 Reviews 32635 - 32835
    Verified purchase

    Reviewed April 12, 2017

    Freedom Financial network has taken all of my debts that were passed you in the ones that I've struggled the payoff for years, put them together and got me to a place where I can honestly say that I am financially able to put money down on my bills monthly. This brings great relief to me and my family. They were highly educated and letting me know what would happen to my score while in the program and I've already started to watch my score increase as seems are being paid off. I like the fact that everything was black and white, there was no gray areas and all my questions get answered when needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Sorel,

    Thank you for your fantastic review of the program! We are thrilled to know you are experiencing the benefits of becoming debt free already! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed April 12, 2017

    After suffering from some significant financial and medical hardships, my wife and I thought we would never be able to get out of debt. With Freedom Debt Relief it feels like we have a full team working with us to help us get back track. Within the first 6 months we were thrilled with the progression and several structured settlements were developed. Their partnership with NLLG is great too and are totally worth the extra money to have legal help if a creditor decides to try to sue. Thank you Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Tsikerdanos,

    Thank you for your 5-star rating of Freedom Debt Relief! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed April 12, 2017

    Freedom Debt Relief has allowed me to breathe again, I am very thankful to Amanda ** for helping to get the process started. She is patient and understanding and the entire Freedom family are working on my behalf for a debt-free future. Thanks to you all!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Thompson,

    Thank you for the positive feedback! We strive to provide stress relief along with debt relief to all of our clients and we are very happy to hear about your experience with your Account Executive, Amanda. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 12, 2017

    From the start, everyone was compassionate and non-judgmental. It was a difficult decision to make, but now I am much less anxious about my debt situation. I don't know what I'd have done without FDR. Will definitely recommend to anyone who needs help with their debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Davis,

    Thank you for your great review! We strive to provide excellence to all of our clients and we are grateful for your reviews to friends and family! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed April 12, 2017

    I have had no problem working with Freedom Debt Relief. They have been very helpful and friendly. Working to get my debt paid off is such a relief. Signing up with Freedom Debt Relief was very easy and simple. I would recommend this program to everyone that needs help. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. McConkey,

    Thank you for your positive review of Freedom Debt Relief! We do our best to ensure the process is as easy as possible for all of our clients! We appreciate your referrals to those around you who may be in need of our assistance! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed April 12, 2017

    You have been very helpful although it doesn't seem that some of the accounts have been resolved very quickly. I don't think we eliminated all of the companies because we are not gaining any ground yet. We are still having financial problems but I guess that is not any problem you have created. We just didn't eliminate enough debt and we are still not able to catch up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Crownover,

    Thank you for your positive review! We are glad to hear we have helped you eliminate most of your debt and we would like the opportunity to continue to assist you in answering any questions or concerns you are having. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Price

    Reviewed April 12, 2017

    Fees and such have added up to the amount that I would pay in interest for the next year, so I guess they have saved me the interest from years after that. I am unsure because no one ever goes over anything with you. The dashboard info stays the same. The only contact is when they want me to sign the settlement or when I contact them. My amount on my dashboard for Discover loan is wrong. Have told them several times, stays the same.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Hiebert,

    We are pleased to know you are saving money however we want to discuss your concerns with you, so that you may be completely satisfied with the program! Please contact our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed April 12, 2017

    So far Freedom Debt Relief has solved 2 of my debts and 2 to go! The payment plan makes this so easy and automatic drafts less to worry about. Customer service is great and only a phone call or an email away.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Nichols,

    Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed April 12, 2017

    FDR has been a great help getting my finances back on track. I recommend them to anyone who is having financial difficulties. I also recommended FDR to my husband who also is having financial difficulties. He loves them very much. He is very positive about the financial future we will have.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Barnstead,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceTransparency

    Reviewed April 12, 2017

    I receive text messages from True Accord representing Silver Cloud. I received a letter from Macy's saying they have not heard from me or you. I also received a call from Wayfair saying they did not hear from you. I wish you could pay more than one creditor at a time or at least make it clear to them what is happening.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Fink,

    We appreciate your feedback! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed April 12, 2017

    Every question or concern I have had they have been patient, knowledgeable and kind! I find the payment system works well in my budget and I find myself getting excited get one credit card paid off telling me this is working!!! Most definitely recommending to my friends and I already have.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Theroux,

    Thank you for your fantastic review! We strive to provide the best customer service to each and every client, while ensuring the program is saving you money and helping you reach your goals! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed April 12, 2017

    I have been with FDR for 2.5 months now. All my payments have been on time. I was told they take 20% fee once the debt has been paid. They currently have made 2 payments (1 of which was late) and caused a late fee and additional month to pay off account. I have paid a total of $1905, and they have paid $600 to 1 creditor. They have charged and pocketed $700 in fees already. What happened to 20%?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Dreisbach,

    Our settlement fees are a specific percentage of your debt when enrolled into the program. Because the fees are generally less than the settled amount, they often end up being collected prior to completion of the settlement. We would like to discuss this further with you, please let us know if you typically have a preferred time for contact.

    No response received
    Customer ServiceStaffProcess

    Reviewed April 11, 2017

    I have been working with Freedom Debt Relief for a couple of years. At first I was satisfied with their services and have been able to resolve 3 debts using this company. The problems began when one of my accounts went into litigation. I filed the necessary court documents and was ultimately decided against. I have called Freedom Debt Relief over 10 times and emailed as many trying to come to a resolution on this account. I was told every time that the account was being "elevated" and to call back in 5 business days. Every single time I have called back I have been told that they haven't heard anything OR that the person I spoke to previously gave me the wrong information. I deposited additional funds at one point because I was told (before the court decision) that depositing this amount would allow them to reach out and try to come to an agreement with the creditor. Apparently this was one of the times I was misinformed.

    It is now 7 months later and the account still isn't resolved and every person I've talked to has told me the same thing: "I'm going to elevate this, call back in 5 business days." I was told by 2 "higher ups" that they would personally handle my account because this had been so mishandled. The first person was on vacation when I called back. After not hearing from her when she promised I would, I never heard from her again. The second person emailed me a few times to tell me he still hasn't heard anything but he is no longer responding to my emails (for 3 weeks).

    I'm beyond frustrated with this company and feel that I'm being scammed. When I asked if there was a supervisor I could speak to I was told that there is no one higher than the person I was talking to. I then asked to disenroll from the program and was sent to the second person I mentioned who had stopped responding to my emails. I don't know where to go from here and would not recommend working with Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Curley,

    We are sorry to hear about the difficulties you are experiencing with the program and an enrolled account in a legal status. We would like the opportunity have a member of our executive services team reach out to you regarding your concerns. Please let us know the best time that we may reach out to you!

    Verified purchase
    Staff

    Reviewed April 11, 2017

    I was positively surprised and relieved when I made the decision to allow your company (comprised of caring and dedicated people) to help me get out of debt. My initial contact person was extremely thoughtful, allowing me time to take the first step. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Konz,

    Thank you for your positive review regarding the program and your enrollment agent! We are so happy to know you feel relieved already! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 11, 2017

    I am very well pleased with my experience with FDR. It will be great when I get all of this behind me. When I heard about FDR I called them and they were very nice and right there to help me with my debt. And I will recommend them to all my family and friends. Thank you FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Atkins,

    Thank you for your great review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed April 10, 2017

    I was afraid and felt there would be no help for me with so much debt. Angelia ** AND Eddy were wonderful and treated me human. To be debt free in 35 month seems like a dream. I THANK YOU!! I hope others will ask and take advantage.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Brizius,

    Thank you for your wonderful review! We are pleased that you had such a great experience with your enrollment agents and we look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 8, 2017

    I could not be more pleased with the service I have received from FDR. The entire debt settlement program is quite stressful with all the collection calls and letters. I called FDR for guidance on several occasions, and they could not have been more professional in handling my concerns. They always reassure me of the process, and they answer all questions in a positive, supportive manner.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 6, 2017

    Before contacting Freedom Debt Relief I was at my wit's end. I couldn't make all the credit card payments without not having enough money to buy groceries or everyday necessities. I was on the verge of telling my husband that we were going to have to file bankruptcy. I heard a commercial on the local radio station about debt forgiveness. I then googled debt forgiveness and a few company names popped up. I decided to give Freedom Debt a call. My counselor Jeff was so helpful and explained to me everything step by step, what to expect, and what we needed to do. My stress went from 150 to 0 in one call!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Ramos,

    We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed April 6, 2017

    A wonderful experience, painless and quick. I can now see light at the end of the tunnel even though I just started. If the whole program goes like this I'll be extremely satisfied! Cannot wait to be debt free. Living life to the fullest.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Pecchenino,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed April 6, 2017

    They have represented me in my debt issues fairly and honestly. They have provided the service as they said would. I am truly satisfied with the service they provided. I am looking forward to continued financial success with their help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lake,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed April 6, 2017

    Spoke with Dayton ** as he assisted me throughout this process and educating me not only the program, but the market, statistics, etc. Additionally, most importantly, he made it about me as opposed to what was in it for him and his company. I can't say enough about how well he did.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Steinbaugh,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed April 6, 2017

    I am a little impatient and I thought things would move faster than they are. Hopefully they will get better. I am disappointed in keep getting collection calls and most of the creditors say they haven't been contacted by the company. But I still have faith.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Jones,

    We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcess

    Reviewed April 6, 2017

    Very simple process and it has gone very smoothly so far. Early on we were facing some financial difficulties and the customer service was very helpful to get us through that. Now we are working on our first settlement and look forward to clearing this debt!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Lozensky,

    We appreciate the positive review and look forward to settling your debts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2017

    Very good at what FDR does. Customer Service very smart and helpful, AND American people who help, not offshore foreigners. There is a very helpful management user tool that works! The amounts of debt reduction amaze me and average around 66%. I would definitely recommend.

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    Verified purchase

    Reviewed April 6, 2017

    FDR charged $6000 before they started negotiation. By that time credit score already dropped like rock, this company nothing but scam. They don't do what they said, their pocket first before clients to me. That is scam, negotiating with creditor. We can do it ourself instead of using FDR. They are nothing but middle man who profited from people that in trouble with debt, I stopped but they took my $4250 that I already paid, no refund. They said is their fee, don't be fooled by FDR. They are scammer.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Tju,

    We are sorry to hear about your concerns with the program however we would like the opportunity to speak with you and clarify some things. We do charge any fees until a settlement has been made and payments are sent to the creditor. We can review this information at your earliest convenience. Please let me know the best time that we may reach out to you!

    No response received
    Verified purchase
    Staff

    Reviewed April 6, 2017

    F.D.R. has saved my life. They are very good at settling debt. And anything I need they have taken care of! I couldn't be more happy with what they have done for me. I would recommend anyone to them for help with debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Crawford,

    Thank you for your phenomenal review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed April 6, 2017

    I am in the beginning of my attempt to get on the right track. I am pleased with the actions that have taken place so far. I can now feel a distinct relief of my problems, thanks to Freedom. It will seem hard in the beginning, but once you begin to see progress you will be at peace with your decision.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Thorbourne-Lewis,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed April 6, 2017

    I was very hesitant to call Freedom Debt Relief, I was scared to be scammed. But honestly I have the sense of freedom where I can control my life now. I felt a big weight off my shoulder when I got my first settlement, my biggest one too!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Valdez,

    Thank you for the wonderful review and congratulations on your initial settlement! We look forward to continuing to assist you reach your financial goals! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed April 6, 2017

    My husband was dying and I had to stop working to take care of him. I talked to each of my creditors to ask if they would work with me until I was able to be back at work. They sympathized with me but said no and that I needed to go in a different direction. So I turned to Freedom Debt Relief. And I have felt exactly that... freedom.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Matlack,

    We are so sorry to hear about the hardship you are experiencing but we are grateful that you chose us to assist you through these difficult times. We look forward to continuing to assist you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 6, 2017

    I had some questions about some papers I received from a couple of creditors. The CSR was awesome. She put me at ease immediately, had my answers and I felt much better when I got off the phone. You have a wonderful support staff. I will highly recommend you if I'm ever asked about getting this kind of help. Thank you so much for being here for me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Smith,

    Thank you for your great review! We strive to ensure all of our clients feel just as at ease as you do. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed April 5, 2017

    Freedom Debt Relief has been a blessing in my life. I feel in control of my finances again and that as I follow the program, there is a light at the end of the tunnel. I am a good, smart, conscientious young woman who had a bad situation that lead to my excessive debt. With this program, I am seeing tangible results and understand that I am on my way to financial freedom. I'd recommend this company and program to anyone with the discipline and readiness to tackle their debt and move on with their lives.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Diana,

    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed April 5, 2017

    The process of signing up was fast and courteous. All staff I come to contact with are very knowledgeable. I get all my questions answered and the program is very easy to understand. I would most definitely recommend my friends and family. Thank you so much for this program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Raad,

    Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceTransparency

    Reviewed April 5, 2017

    I would like to have more communication on the negotiation process of the program. Waiting to hear something is a little stressful since it is such a huge part of my finances. It would be nice to hear what was or was not accomplished throughout the negotiations whether they spoke to someone or not and what was said.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Church,

    Thank you for the positive rating! We appreciate your feedback and want you to know that our Client Services department is available to answer any questions or comments regarding your account. We will disclose as much about the negotiations process as possible. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed April 5, 2017

    It has been the best experience I have ever had. I feel so relieved. The customer service is so supportive and they explain everything how this program works. I feel so relieved. I'm so happy with them. They're doing their best to keep their customers happy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Nunez,

    We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 5, 2017

    Freedom Debt Relief is a very reliable company. The agents are very professional and really have the client's best interest. They were able to reduce one of my credit cards debt to less than 30%. I would recommend anyone I know that are having a hard time with their credit card debts.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Elliott,

    Thank you for your great review! We are ecstatic to hear about your success within the program and our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Transparency

    Reviewed April 5, 2017

    I have no regrets about doing this with Freedom. All my experiences have been really good and upfront and the updates on my progress is so encouraging. I absolutely recommend Freedom. So if anyone is thinking about doing this feel good about Freedom.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Dear Ms. Famighetti,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 5, 2017

    Everybody that I have talked to there are very nice and are a lot of help with all my questions. I would recommend Freedom Financial to anyone who looking or just needs a fresh start in life and want to get their life back going in the right direction. I can't wait till I can look back and say well done.

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    Response from Freedom Debt Relief

    Dear Mr. Schalk,

    Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed April 5, 2017

    I just started my program 3 months ago, but I am happy with my experience with FDR so far. I was glad that a friend of mine had also used them, although I didn't find out until I had already signed up. I like that you can go into my records to see what's going on at any time. It is frustrating to keep getting phone calls from the creditors even though I have done everything I am supposed to do.

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    Response from Freedom Debt Relief

    Hello Ms. McKeown,

    We appreciate the positive review! We understand the frustrations with excessive creditor calls and we can assist you with these concerns. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 5, 2017

    I would recommend Freedom to anyone who needs help with financial matters. They were very eager to find a solution to our problems and kept us informed about the matters involved. Both my wife and I are happy we turned to them for help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Garnica,

    Thank you for your positive review! We are extremely grateful for your positive review and we look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed April 5, 2017

    I'm not much on reviewing companies, but I am truly appreciative of the service I've received thus far... Freedom Debt Relief has already started saving me $1000's. No joke!!! I'm only giving them 5 stars because there aren't 10 to give!!!

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    Response from Freedom Debt Relief

    Hello Ms. Dill,

    Thank you so much for your phenomenal review! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 5, 2017

    The organization is exactly what they are called, gives me Freedom Relief on my debts that I have created. Dave ** is an exceptional individual that goes above and beyond taking care of his clients. He is definitely an asset to your company. They are very professional and supportive. The Settlement Negotiations teams are outstanding. I am very honored to be a client. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Guy,

    Thank you for your great review! We are ecstatic to hear about your success within the program and our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed April 5, 2017

    Previously before going with FDR I was making my credit card payments but was simply maintaining. At that time I was unable to find a full-time job after retirement as planned. I was not able to pay down the debt which I was hoping to do with retirement and working. That was when I heard of FDR. For nearly a year I was working with FDR and made my contributions faithfully. Recently I checked to see if everything was going well with the settlements and was told it was moving along as anticipated. Shortly after that I was shocked to receive a court summons that I was being sued by one of the creditors. I called the NLLG as I was told they would go to bat for me if I were sued. I was told by NLLG I would lose and could lose my house and have my part-time wages garnished. I was told that I should declare bankruptcy. So now I am in worse shape after going with FDR.

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    Response from Freedom Debt Relief

    Hello Ms. Landis,

    We are sorry to hear about the status of your account. While we do our best to ensure all of our clients are aware of the possibility of legal action, we understand it can be concerning. We would like to reach out to you and discuss your options. Do you have a preferred time that we may reach out to you?

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    Reviewed April 5, 2017

    I was advised to stop making payments on an account and switch my contact information with theirs. And now I am being sued as they have not attempted to contact the attorney. I have since taken them off of 2 of my accounts.

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    Response from Freedom Debt Relief

    Dear Ms. Thompson,

    We are sorry to hear about your frustrations with the program. While we do our best to ensure all of our clients are aware of the possibility of legal action, we understand it can be concerning. We would like to reach out to you and discuss your options. Do you have a preferred time that we may reach out to you?

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    Reviewed April 5, 2017

    The first settlement came in over $2,000 with Barclaycard. This felt nice when it was paid off. The second settlement was (WOW) over $7,000 and 8 payments to pay off. I understand the delay on each company is a wait, but the reality is I could not make any payments anyway. I did not have to file bankruptcy after a divorce. I am glad I am part of Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Morche,

    Thank you for your great review! We are ecstatic to hear about your success within the program and our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed April 5, 2017

    From start to finish this company has offered their services with great support and guidance for me to become debt free. I will recommend them to anyone I know. They have currently paid off one of my debts in a matter of a few months. I cannot wait to refer my family or friends to them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Williams,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed April 5, 2017

    I am early in my program but thus far am encouraged this will continue to work for me. It has been simple and clear to this point. Each month l worry a little less about my financial mess. I have not taken advantage of the many resources available but l am confident if as time passes that l need more personal guidance or clarification that Freedom Financial will be available and ready to help me continue down the path of debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Thornton,

    We appreciate your positive feedback and we are thrilled to hear about the stress relief you are experiencing with the program thus far! We are eager to assist you should you have any questions regarding your program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed April 5, 2017

    This has been a blessing for me and my family. Freedom Debt Relief has been flexible and has worked with me. I have had situations come up where I have been short on cash and they worked with me on my monthly payments. They settled my first debt in just 4 months.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lawson,

    Thank you for your kind review and congratulations on your initial settlement! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed April 5, 2017

    I found out about FDR at just the right time. I thought I had no way to recover from my financial struggles but I found out about FDR and they have taken a stressful burden off my shoulders with a simple and painless process. With their assistance I have been able to work towards restoring my credit and living on a budget that works for me!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Rosenberg,

    We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed April 4, 2017

    I want to compliment your firm on Anthony **. I was so nervous doing this and knew I had to do something because things were so out of control. Mr. ** made me feel so comfortable talking with him and only made me feel that I could do this and that one day I would and will have my debt under control. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Chmiel,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Anthony. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed April 4, 2017

    They made 1 settlement then took so much in fees that they said they couldn't negotiate with any other creditors for a year, meanwhile I got 30 calls every day. When I asked for a better explanation they said a manager would call me within 24 hours, nobody ever called.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Phillips,

    We apologize for any inconvenience or frustration regarding a settlement and/or the settlement fees. We would like to discuss your concerns with you. Please let us know the best time we may reach out to you!

    Thank you for choosing Freedom Debt Relief!

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    Reviewed April 1, 2017

    Freedom Debt Relief has made my life easier. They have reviewed my situation with debt and income. They have contacted and made payoff arrangements with many of my bill collectors. With the assistance of Freedom Debt Relief I have less stress and am able to live my life happier.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Dyer,

    We are grateful for your fantastic review! We are so glad to hear that you have had success with the program and we look forward to settling the remainder of your enrolled debt! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed April 1, 2017

    I am pleased with the settlements and time frames that are in place. I am pleased with the feedback given to me and updates. The staff have been helpful to answer questions. There has been a delay in response at times. I would like the accounts to be negotiated for settlement more quickly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Ray,

    Thank you for your kind review! We appreciate your feedback regarding the program and want you to feel confident in the information you are being provided and the time frames in which you are provided that information. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 31, 2017

    I would recommend a friend. The service has helped my financial situation greatly. I would recommend Freedom Debt Relief before recommending bankruptcy. IT'S good knowledge to pass on to friends and family. I feel a lot better and more responsible. I will recommend this service whenever the opportunity presents itself during conversation on financial situation. I hope my Nephews and my daughters will take heed to what I'm telling them how to get out of a jam financially.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Barnes,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 30, 2017

    Very pleased with the customer service and ability to receive answers to our questions. Excited about our first settlement and we are looking forward to further success. The monthly payments are able to keep within our ability to pay making it easy to look forward to becoming debt free through the next few years in spite of our current difficulties. The caring and concern from the staff make our experience with Freedom uplifting.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Brown,

    Thank you for your kind review and congratulations on your initial settlement! We strive to provide the best possible experience to all clients and are happy to hear this has been your experience with us thus far.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 30, 2017

    We managed to get ourselves into quite a pickle with credit card debt over the years and were unable to get it paid off, the payments just went on and on and on. And due to a illness our income was reduced as well. I did a lot of research online looking for help to resolve our debt issues. Freedom Debt Relief kept coming up over and over with a lot of excellent comments. It took a little courage but one day I picked up the phone and called FDR. I remember the first day speaking with Jonathan ** and he was so sweet and considerate and helpful. He explained the process, forwarded the necessary info, and just that quick we were signed up and ready to go to get from all this debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Sturm,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Jonathan. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 30, 2017

    Freedom Debt Relief has provided me with peace of mind knowing that my debt is being managed at less than half my regular monthly creditor payments. This service has always work with me when my funds are limited for a particular week or even over a period of months. I have had nothing but praise for their service and look forward to my financial freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Baum,

    Thank you for your great review! We are thrilled to hear that the program has provided you with both a peace of mind and also a large savings on your debt!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 30, 2017

    Freedom have taken care of three of my bills. Got them to cut them to either 50 or 60 percent. I am so thankful as taken a lot of stress off my mind. Would recommend this to anyone that needs help. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Franks,

    Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 30, 2017

    We could not be happier with Freedom Debt Relief. You have helped give us a peace of mind with our debt issues. THANK YOU! We have had such great service and all of your staff that have helped us have been awesome. We would recommend Freedom Debt Relief to anyone in the same situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Lawson,

    We appreciate your great feedback and are pleased to hear how well the program is working out for you! Our Client Services department is highly trained in providing world class customer service, whether via email or phone. Thank you for continuing to recommend Freedom Debt Relief!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 30, 2017

    I am very happy with the Freedom Debt company. They are working very hard to take care of my debt and I am very relieved that there is a company that I can trust to work hard on my accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    I've been happy with the results so far. Very professional and courteous every step of the process. Nicole ** is extremely thorough and helpful. I appreciate being treated with such respect during this difficult period. Would recommend highly. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Adams,

    Thank you for your positive review! We are very happy to hear that you have had a great experience and interactions with our representatives! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    Very easy program. I like the feeling of paying off my debt without going into bankruptcy. A huge load was lifted off my shoulders. Taking the money directly from my checking account makes it so convenient. I thought I would miss the money, but it was quite easy to adjust.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Beckwith,

    Thank you for your great feedback! We understand that you had to make some adjustments in order to participate in the program but we are glad that the program is working out for you thus far and we look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    Freedom Debt Relief has help me so much. They have already save me over $9,000.00 dollars and they are still working on getting me debt free. If you are in debt and need help, Freedom Debt Relief can help. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Earls,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    Exemplary service. So happy that Freedom Debt Relief settled with one of my debtors. Can't wait for more payoffs! I love the frequent emails of my progress. I would definitely recommend Freedom Debt Relief to family and friends. Keep up the great work Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Colson,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    Great Resource for those who don't have anything/anyone else! There were pieces of my FDR journey that weren't particularly explained 'clearly' to me. And, the moral to that story is to ask questions. I didn't know that this would negatively impact my credit score. I thought it was going to help me get out of debt without the negative effects of bankruptcy. I'm now on my way to paying off other debts, given this program has allowed me to cut my debt in HALF! All customer service interactions were amazing, and friendly. I just wish I would have known what questions to ask in order to get all of the information before making this decision.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Deckard,

    Thank you for your great review! We are glad that you have had such a wonderful experience with Freedom Debt Relief. Our Client Services department is here to answer any questions or comments that you have about the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    Great job. Have had nothing but positive results!!! 3 accounts have been negotiated so far. Looking forward to being debt free. I would recommend this to anyone have problems paying loans off. It has been easy since day one. Everyone has been great to work with.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your great review! We are pleased to hear about your success within the program thus far and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    I was initially hesitant about the program however, representative I worked with was very knowledgeable about all my questions. I am perfectly satisfied with the service being provided and strongly recommend the program. Every time I review my dashboard I see light at the end of the tunnel. I have help paying this debt back and it assists with taking all of that weight off my shoulders. I can also speed up the process by adding additional funds for speedier negotiations. I am glad a took a chance on Freedom as they took a chance on me. Thank you for all your help. Debt free in 2020 or sooner! Best customer service ever.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Cannon,

    Thank you for your great review! We are glad to hear how satisfied you are with the program and we look forward to assisting you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    Every time I called FDR.. I have always feel so comfortable talking to them about my concerns, and they always makes sure that they explain it well to me and up to date on my progress.. And every Advocates that I talked to always so friendly and very passionate about my concerns all of them.. They are very professional and looks like love their job coz they go extra miles on making sure they answer all your questions. At the end of our conversation I felt like a relieves all my stress and feeling happy all day and everyday. Thank you FDR.. Keep up the good work. I CAN'T EVEN THANK THEM ALL ENOUGH FROM HELPING ME..

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Plumb,

    Thank you for your wonderful review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Shantel increased rating by 1 star.
    Customer ServiceStaff
    After a positive interaction with Freedom Debt Relief, Shantel increased their star rating on April 7, 2017.

    Updated review: April 7, 2017

    Was contacted by the company about my concerns- I'm still not completely satisfied with how things have gone but I do understand better why things happened the way they did. Hopefully the rest of my experience is better from here on out. Updating to 3 star at this time. Will update when I'm completed with the program with how things end for me.

    Original Review: March 29, 2017

    I started this program last September. Everything sounded great during the initial phone call and getting started. Three months after starting one of my credit cards filed a suit against me. I called and talked to Freedom Debt Relief and was told not to worry about it. They were working on settling that debt. Received an offer and said I accepted but would just like to see if payments could be pushed out longer. For 2 weeks I kept getting the runaround from Freedom - before I was finally informed that this place would not longer work with them but only the lawyers. The lawyers had everything taken care of within a few days. I also still have to pay the fee to Freedom when they did nothing but make this one worse for me, and really they didn't settle it the lawyers did.

    Now all my money is tied up in this one settlement for the next year (which I have had to increase my payment 80 a month already from my starting point). So there is no money left to help settle my other debts until this one is done, a year from now. I reached out to Freedom and was told someone would be contacting me about some options to work on getting those other debts settled and a possible consolidation loan, but I have yet to hear anything else about this. I will say I have a friend who worked with them and she said her experience was great, which was why I chose them. Will update this if possible if things change and I have a better outcome.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Peterson,

    We are sorry to hear about the issues you have experienced with the program thus far, specifically in regards to legal action and negotiations. I am with the Executive Services team with Freedom Debt Relief and would like to arrange a time to speak with you so that we are able to discuss the concerns that you are having and find a resolution.

    What is the best time I may be able to reach you at?

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    Reviewed March 29, 2017

    I have had nothing but great success with FDR. I call with questions and they are very professional, always answering, upbeat and assuring. Your staff is excellent. I have done my part by paying on time and FDR is doing theirs. I haven't total how much I saved. Still a little more to go. I am so so thrilled to be getting out of debt. Thank you FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Joeckel,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 29, 2017

    It was difficult for me to ask for help but so glad I took the path to let Freedom Debt Relief help me become debt free. I have a ways to go but feel confident that their service is A1 and they are always with you if you have questions or concerns. I could not have done this on my own. Many thanks and I would recommend to anyone serious about getting out from serious debt. Many thanks!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Stueve,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    Very happy with the service so far. Looking forward to getting stuff paid off as soon as possible. Also would highly recommend this company to everyone in the same position I was in or anyone in a bad financial position. Freedom Debt Relief has been great to work with so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Stark,

    We appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Thank you for continuing to recommend Freedom Debt Relief!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    Since starting with FDR, they have been able to work out settlements on 5 of my current accounts saving me close to $30,000 so far. Glad to have them on my side. I know they will help me become debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Casterlin,

    Thank you for your great review! We are ecstatic to hear about your success within the program and our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 29, 2017

    My experience with Freedom has been great. Good service and good results. I would absolutely refer to a friend in need. I had lost all hope and had many sleepless nights worrying about how I could get my family out of this financial crisis. Freedom Debt Relief was easy to work with and took all that pain and worry away!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Holycross,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 29, 2017

    Very pleased so far!! The legal team at LLG is very responsive as well. I look forward to seeing this through to completion. The flexibility to pay more/ahead of schedule is great - I do not intend to take the full 46 months to get this accomplished!! Great job!!

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    Response from Freedom Debt Relief

    Dear Mr. Halverson,

    Thank you for your great review! We are very happy to hear that the program is working so well and we look forward to your successful completion of the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed March 29, 2017

    I would recommend Freedom Debt to any of my friends or family. The dashboard is awesome and easy to understand and lets you know of where you are in your progress. I give them a 10!!! Customer service is good and understandable and help with any ?'s or concerns.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Kennedy,

    We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed March 29, 2017

    Freedom has been very encouraging in helping me in Peking to settle a student loan I co-signed for. I look forward to the completion of this endeavor - and I relish the fact that I'm not afraid to answer my phone anymore as the harassing calls have been greatly reduced.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Erickson,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed March 29, 2017

    I have overall been very satisfied, the only thing I feel they can be a little more aggressive and faster in the negotiations. But I have been in the program since September and months in we have negotiated %50 of my accounts. I am very grateful and excited for this process to be %100.00 negotiated and I can start rebuilding my credit. I am very happy I chose Freedom Debt. I will recommend this to my friends and family.

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    Response from Freedom Debt Relief

    Dear Ms. Mayorga,

    We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    Honestly, it's a little nerve racking with my score going low during the negotiations but I know that in the end I will be debt free. That was my goal after I bought my home, and in learning how to live with the money I have coming in instead of using a credit card to buy things. I recommend this program to anyone trying to get out of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Varner,

    Thank you for taking the time to review us! We are pleased to hear your experience with our program has been positive. If you would like further assistance with the dashboard or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 29, 2017

    This has changed my future. They have given me hope again in regaining my way of dealing with my debt and becoming debt free and on a road to keeping it that way. I would recommend this to my friends. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Bengtson,

    We appreciate your review of the program! Congratulations on your success within the program thus far and the reduction of debt you have received! Thank you for recommending us!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 29, 2017

    Freedom of heavy debt. Very friendly, informative and does not contact you all the time. They do the work for you. Continually giving you a progress report. Such a great feeling knowing you will be debt free. A better way to make good on your debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Stillman,

    We are very pleased to receive your review! We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful on your account.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed March 29, 2017

    I have not received follow up phone calls or emails to my concerns. I have been told of settlement which were cancelled without any notice to me. I am still getting phone calls from debt collectors without any help from you. I am still waiting for phone calls after my calls 2 weeks ago!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Williamson,

    I am sorry to hear about to lack of follow up you have received regarding your concerns. We would like to reach out to you and correct this. A member of our Executive Services team will be in contact with you immediately.

    Do you have a preferred time that we may reach you at?

    Price

    Reviewed March 28, 2017

    I was looking for a consolidation loan and was referred to this company by a lender. They told me that I could settle accounts without paying the full amount back. They said they would help me get debt free in a matter of a few years without filing for bankruptcy. You make payments to their company while your accounts that you're suppose to be paying rack up late payment fees. Even though you won't file for bankruptcy you will still have charged off accounts that stay on your credit for 7 years. For someone that has good credit it was unwise choice to join their team.

    While in the program you get an offer from one of their affiliates for a loan to pay off your accounts quickly and just have one loan payment. It sounds good but when you look at the terms it's 54 months at 24.99% interest. It seems like they're working hand in hand to just make profit for themselves and ruining your credit. All I was looking for was a consolidation loan but now I'm in a financial mess that has hurt my credit apparently for the next 7 years. Look up charged off accounts and how they affect your credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Cleveland,

    We are sorry to hear about the frustrations that you are experiencing with the program and the credit impact. WE would like the opportunity to speak with you regarding your concerns and work towards resolving them. Please let us know the best time that we may reach out to you!

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    Reviewed March 28, 2017

    Life changing program, it helped stop calls and get on track. People in customer service are the best in the business! I found the team to be helpful, honest and fast to act or respond. The program is tough, it isn't like Bankruptcy, you're paying everyone back, just on a lot smaller amount.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Phillips,

    Thank you for your great review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed March 24, 2017

    I know that it may be hard to ever think that you try and try to get yourself out of debt but as we all know the bills keep coming and you just can't seem to get your head above water. So as for me I needed help and FREEDOM DEBT RELIEF was definitely the answer to my financial situation. They talked and listened to my problems just as they have for many others but they were just concerned about my situation as if I were their only consumer and to me that one on one just let me know they wanted to help. After I was involved in the program I could tell the difference it made.

    It's one thing to talk or say that this is going to happen but once you actually see it every month where you can actually feel relieved and not have to worry about how you're going to make ends meet because they've taken care of your creditors for you, so I would definitely recommend that anyone who feels like they don't know how or what they can do call them they can and will help to ease the pressure and help you get back to a normal life. So do it because you have nothing to lose and it will bring you peace of mind. I would also like to give a special thanks to Pat ** who answered all my questions and helped me through whatever my situation or concerns. So thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Holtzapple,

    Thank you for your wonderful review of Freedom Debt Relief! We are so pleased to know that your experience has been so positive and we appreciate all of the friends and family you have told about Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 23, 2017

    Kaleene was wonderful, knowledgeable and reassuring. She represented the company she works for with pride and rightfully so. Freedom Debt Relief has put my financial future back in focus. My payments are more than reasonable and they turned a seemingly hopeless situation into something manageable. I don't know what I would have done without them. Thank you Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Monson,

    Thank you for your outstanding review of Freedom Debt Relief, specifically regarding your Account Executive, Kaleene. We are thrilled to hear how happy you are with the program and we look forward to your continued success with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Price

    Reviewed March 22, 2017

    Be careful. My experience is this: Discover card sued me because FDR was too slow to act. I had to settle the Discover Card debt myself AND pay FDR fees on top of that. Capital One - apparently I missed 3 payments. They used this against me - because Capital One, at the END of the debt settlement, came back and asked for more money. This is how it breaks down: $20K debt, $16K negotiated settlement by FDR, $4k Savings for me. FDR charges a 20%+ fee which at $20K=$4K. So the 4K savings cancels out with the FDR fees. So I'm paying for the whole thing in actuality.

    On top of that, now that we're nearing the end of the settlement, because Capital One said they didn't get the payment, I need to pay $5K more!!! That's on top of the debt I already paid off. Basically, when you miss a payment they will use that against you and say all your debt has to be renegotiated. That means more fees for FDR and also more money you have to fork up. Put it this way: I didn't join FDR, I could have just paid the $20K debt and be done with it. But because I joined FDR, now I have to pay $25K. So in actuality, this program will 1) make you pay MORE, 2) you may get sued, 3) you will have to pay 20%+ fees to FDR, and 4) you will have a headache. Be warned, FDR is not here to help - they are a business whose goal is to make money from you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Chou,

    We are sorry to hear about your frustrations with the program. We would like the opportunity to discuss the accounts with you and resolve your concerns. Please let us know the best time that we may reach out to you!

    Staff

    Reviewed March 21, 2017

    I've been with FDR for about 4 years and I'm coming to the end of my program. I do have to say they have treated me good at the beginning and to the middle. But now that we are coming to the end we have been butting heads. The left hand doesn't know what the right is doing. I was told that they would be done taking payments out one month and I look and it was extended another 5 months with no explanation. I blew. Every year I get my 1099C after I filed my taxes. They just don't care or don't understand that if you owe taxes that it's nice to have the 1099 when you file not after you file. Doing an amended tax filing and having to pay the amount plus penalties is not fair.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Lidberg,

    Thank you for your review of Freedom Debt Relief! We understand your frustrations with the 1099Cs and are working diligently to ensure they are processed in a timely fashion. If there is anything you feel that we can do to resolve your concerns, please let us know. Otherwise, we look forward to your continued success in the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed March 21, 2017

    I find the home site set-up confusing. I wish they had more contact with me... seems like once you're signed on, you don't hear from the first individual that got you joined. I love how they are helping me, but find it hard to get answers to questions that keep popping up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Johnson,

    We appreciate your feedback! We are sorry that you are experiencing some confusion with the client dashboard. Please reach out to our Client Services department for assistance with your dashboard along with anything else you might need going forward. Client services can be reached at (800) 655-6303.0

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 20, 2017

    Thank you for helping me out with my financial debt! I thought there was no way out to what I had created. It was embarrassing to me that I did not know what or who to go. I feel I am on the right path. Thank you once again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Herm,

    Thank you for the positive review! We are so glad that you chose us to assist you with resolving your debt and reaching your financial goals. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 18, 2017

    I increased my bi-weekly payments from the start talking with Kevin. He is a huge help and never made me feel like I was being senseless. However the end of my program still says 2019 and I thought that increasing my payments would shorten the program length. That is all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback! The estimated program length may change based on multiple factors. We would be happy to discuss this with you, if you would like to contact our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Customer Service

    Reviewed March 17, 2017

    Worst mistake I ever made signing up with FDR. When you are stressed on credit cards, you do not think it out properly. They were taking more money for themselves than the one credit card that had supposedly made a settlement with. Found out after numerous telephone calls their take was 21%. Called again and was told that since I did not have enough funds the card they settled canceled the contract which FDR did not tell me. Now they are keeping the funds I have left telling me that it is for the settlement which was voided by the Credit Card. I called the Credit Card which they said was voided and made arrangement direct. My advice to anyone in debt try and settle yourself and stay away from FDR. They take as much as the Credit Card. What a SCAM.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Jones,

    We are sorry to hear about the frustrations you are having with the program and the settlement process. We would like to reach out to you and discuss how the program works and resolve your concerns. Do you have a preferred time that we may reach you at?

    No response received
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    Reviewed March 17, 2017

    Freedom Debt Relief is very customer service oriented. Their representatives are very friendly and knowledgeable in their business. They have always provided me with the help I need. I respect the recommendations they have given regarding my financial situation and will definitely recommend Freedom Debt Relief to anyone needing assistance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Carson,

    Thank you for your wonderful review! We always want to ensure that our clients are receiving the utmost customer service and experience within our program. We also greatly appreciate all of your referrals to those in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 15, 2017

    My experience with Freedom Debt Relief has been very good. Everyone I have dealt with has been very informative, helpful and professional. Every aspect has been explained to my total satisfaction. I would have no problem recommending Freedom Debt Relief to anyone in need of debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Coyle,

    Thank you so much for your positive review and rating of Freedom Debt Relief! We strive to provide excellence to all of our clients and we are pleased to know that everyone you have dealt with has provided world-class customer service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 13, 2017

    Mr. Dayton ** was very knowledgeable and very professional during our phone conversation. When I first called in I was kind of nervous and a lot skeptical about the advertisement I found online. Mr. ** took his time to explain and provided resources for me to check out to ensure the integrity of the program. I came away with much satisfaction and gratefulness for this life-saving program. I am recommending it to my friends and families... Thank you so very much. God bless.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Folau,

    Thank you for your phenomenal review of the program! We are ecstatic to hear about your experience with your Account Executive, as well as your overall satisfaction with the program. We look forward to your continued success with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed March 13, 2017

    I have been in the program since October 2016 and feel so relieved to know my debt will be resolved the right way without filing bankruptcy. FDR has been very patient and helpful in working with the creditors. I would recommend them to anyone in financial crisis. Just the knowing this will be resolved has helped me. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Mashburn,

    Thank you for you great review! We are so glad to hear we were able to assist you with becoming debt free and avoiding bankruptcy! We appreciate your referrals to those around you who may need assistance as well! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed March 10, 2017

    I am brand new to the program but am impressed with Sean's prompt and thorough responses to all of my questions, and the friendly service I received during the enrollment process. I already feel better about my financial state and am looking forward to making progress with Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Ms. Dow,
    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 10, 2017

    I was very hesitant to enter into the review & enrollment of a program like Freedom Debt as I have always paid my bills. I think the friendly, detailed conversations with Angelica helped me rethink & accept the impossibility of my Current credit card finances. By settlement I will have some peace of mind. I did my best for the credit card companies & myself.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Stelmach,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 10, 2017

    I have been very pleased with Debt Relief. They are friendly & very helpful. I sleep much better at night. The booklet was a bit confusing. I had thought they contacted my credit card holders, but apparently not. I also thought by signing online everything was set up. Instead I still had to fill out & mail the forms I had already done online. The Representatives at Debt Relief handled my confusion very polite & patiently.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Cassatt,

    Thank you for your positive review of the Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Joe increased rating by 2 stars.
    After a positive interaction with Freedom Debt Relief, Joe increased their star rating on March 15, 2017.

    Updated review: March 15, 2017

    After contacting Freedom Debt Relief my worries were resolved. I'm still on track as planned which is great. I'm excited! ONE MORE YEAR AND DEBT FREE!!!!

    Original Review: March 10, 2017

    A little concerned. Has been going great so far, 2 accounts settled and paid (don't forget that forgiven debt is taxed!!!) and was on my way to complete in 2018. Last month I noticed my program end date shot up from 2018 to 2022 unless I pay more. I'll keep this updated, I recently contacted customer service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Stine,

    Thank you for your review! We understand your concerns with the program time frame but would like to discuss this with you. Please let us know the best time to reach out to you or feel free to contact our Client Services department at (800) 655-6303.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 10, 2017

    It was great to deal with a knowledgeable, upbeat professional agent, Anthony **. He made the difference for me as I was shopping around. Just a terrific asset for your company. I really appreciate the confidence he gave me going forward.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Kondrath,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Anthony. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 9, 2017

    I was so scared at first but as I understood the system it made more sense. So glad I went with this program. On my way to freedom. I hope all of you can feel this way one day. Just stick to the program and get to the finish line and never look back again. Always look forward.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. DeGraffenreid,

    Thank you for your kind feedback! We understand your hesitation and concerns but we are pleased to hear that our team is able to alleviate some of that stress and those concerns while assisting you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed March 8, 2017

    Extremely happy I found and engaged Freedom Debt Relief. They are even more thorough than I had anticipated after my initial discussions. Everyone has a very thorough, intimate and sensitive understanding of the entire process. I was totally impressed with their practical, easy to understand/implement written program with all the tools and resources one needs. I would suggest reading the whole plan to understand what is required as opposed to completing instructions on page one and then moving on. It doesn't take long, is very straightforward, easy to comprehend but get the whole picture first in order to provide your best input possible. They are the experts and everyone is easily accessible! I cannot express my comfort sufficiently, knowing that I am in Freedom Debt Relief's hands!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Morrow,

    Thank you so much for your outstanding review of the program! We are ecstatic to know that you have had such a wonderful experience and we look forward to continuing to assist you reach your financial goals! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 8, 2017

    Every experience with Freedom Debt Relief has been professional and completely on target. The associates of FDR are knowledgeable and forthright, and I have great confidence in relying on their assistance. They are encouraging to me. One example of that was the congratulations I received when the first negotiation of a credit card payment was accomplished. FDR is a super organization!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Knost,

    Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 8, 2017

    I have had an amazing experience with Freedom Debt Relief so far. I have never felt overwhelmed, always supported. If I ever need to get a hold of someone there is no difficulty, and emailing or calling I got instant responses.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Kline,

    Thank you for your review. We are glad to hear the program is going well for you thus far. We strive to ensure all of our clients feel supported like you do. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 8, 2017

    They're phenomenal and I couldn't be more thankful for the empathetic and helpful assistance that I have received. When I feel concerned about receiving calls or letters in the mail, I am instantly reassured that I'm on the right path. I am currently settling my second debt since joining in August. I'm excited to work with a company that is backed by the Better Business Bureau.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Huff,

    Thank you for your phenomenal review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed March 8, 2017

    I am so happy I decided to go with Freedom. A heavy burden was lifted off my shoulders. Thank you Freedom. They are so understanding. No more phone calls from creditors. They are just a phone call away. God bless everyone at Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Cassidy,

    We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 8, 2017

    These folks are awesome to work with. I couldn't ask for better help! They explained everything in depth and I couldn't be happier. I would recommend these folks to anyone with debt that they would to get out of. I send them my information and they take it from there!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Smith,

    Thank you for your kind review! We are very pleased to hear that you have been successful with Freedom Debt Relief and our team has provided you with a thorough understanding of our program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 8, 2017

    I was offered legal assistance at a rate of $12.00 and had been sending information to that dept concerning my acct; however, I was informed yesterday that I was not receiving this service. Why is your company not more forthcoming w/ info?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Turner,

    We apologize for any inconvenience regarding your National Litigation Law Group subscription but we would like to resolve the concern. Please let us know the best time that we may reach out to you.

    No response received
    Customer ServicePriceStaff

    Reviewed March 7, 2017

    Their customer service is atrocious, I was of course desperate for help, and they definitely take advantage of that. Their main interest is to make money off of you, not allowing you to include any debt under 500 dollars, because it is not financially "convenient" for them to include on their package, imagine! I was paying 4000 dollars to call 5 credit cards and negotiate, but they could not include two credit cards for 500 dollars (too little for them to make a phone call?)

    And they will make you do a lot of the work yourself!! Calling it a "partnership" in which you have to help them. The system is you pay them little amounts of money at a time until they can negotiate each debt one by one, which can take 4 YEARS! They try to sell you on the fact that they offer legal protection, but this legal protection means nothing, you can do all this yourself. Totally ridiculous, as you will be paying them thousands of dollars for literally doing practically nothing, but call each card to make a settlement which you can do yourself OVER TIME as well.

    This service is almost good for nothing, and the agents are super rude, I had one tell me sarcastically "Ma'am I'm not trying to sell you a car"... and he was, actually talking to me like a car salesman. Very pushy, telling me he had another 5 people on the line on "hold". I don't see how he would have been so busy as he followed up with persistent calls after I asked not to be called during the day because I was busy with a new job! Followed by an email telling me he called and couldn't get ahold of me so he offered to call in the evening since I was busy during the day? Huh? I am sorry I got involved with this people and I will make those calls and negotiate with the creditors myself "over time" "one by one" as I would have had to anyway working with this people. Only difference is I will not pay them 4000 at the end of the program! Good riddance!!

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    Response from Freedom Debt Relief

    Dear Ms. Guevara,

    We are sorry to hear about the frustration that you are experiencing with our company. We would like the opportunity to reach out to you and discuss your concerns. Do you have a preferred time that we may reach you at?

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    Reviewed March 5, 2017

    I am so glad that I have enroll in this program. It help me to stay on top of my credit cards that I was unable to keep up to. Therefore I would recommend it my family and friends. Keep up the Good work.

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    Response from Freedom Debt Relief

    Dear Ms. Hibbert,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed March 2, 2017

    Please send me info on what you have accomplished or are doing up to date. Thank you, as I get weekly reports from others I am working with and I rarely hear what I am paying you for. Please let me know.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Bjerke,

    We would like to accommodate your request as quickly as possible. We will reach out to you privately to discuss the details of your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed March 1, 2017

    Customer service was mostly okay with FDR, but - bottom line - the savings advertised were either not delivered or ended up being offered independently by the lenders. The settlement offers FDR got me were no better than what the banks offered me but had a sizeable fee attached.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Tower,

    We are sorry to hear that you were not happy with the savings from the program. We would like the opportunity to discuss your concerns and resolve them. Do you have a preferred time that we may reach out to you?

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    Staff

    Reviewed March 1, 2017

    Anthony ** went above and beyond his duties. What an asset to this organization! He was patient, kind and extremely knowledgeable. He made what was for me a very hard step to take, easy and shameless. I would highly recommend his services and assistance to anyone with financial hardships.

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    Response from Freedom Debt Relief

    Hello Ms. Garcia-Solis,

    Thank you for your fantastic review! We are so glad to hear about the phenomenal experience you had with your Account Executive, Anthony! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Feb. 28, 2017

    I have a great experience with Freedom Debt Relief. In the last few months I have started a settlement for one of my accounts. I wish I had done this years ago. Freedom debt relief are always there anytime I need them. They always send me email or text to keep me updated on my account.

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    Response from Freedom Debt Relief

    Dear Ms. Carroll,

    Thank you for your 5-star rating! We are going to work together to ensure your financial goals are met and we keep you updated along the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 28, 2017

    Freedom Debt is extremely easy to work with, you send them something and they get back to you within a day or so. I received a settlement offer that I accepted within the first two months of working with them. Ideally if I could send them more money to work with on my behalf, I'm sure I'd even get more results quickly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Abel,

    Thank you for your great review! We are so happy to hear you have already received one settlement and look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 28, 2017

    Debt. It is a sinking hole. Quick to get into, hard to get out of. But with the help of Freedom Debt Relief I will get there. Everyone is helpful and takes the stress from me. I take everything one month at a time. Thank you Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Hello Ms. Wheelock,

    We appreciate your wonderful review! We understand how overwhelming the debt can feel at times, however we are here to help you as much as possible, every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Transparency

    Reviewed Feb. 27, 2017

    Freedom Debt Relief has made a very big difference in mine and my wife's life. They have taken a heavy weight off of us and we are very, very grateful and in a very short time and they work very closely with us and keep us up to date on everything and will always ask my approval before any action taken. I am one very happy and pleased client.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Cipponeri,

    Thank you for your wonderful review! We are ecstatic to know about the impact we have made in your family's life and we look forward to assisting you on the path to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Feb. 27, 2017

    I was lucky enough to speak with Tasha and learn about the program. She was professional, empathetic, thorough and most of all kind. She explained everything clearly and she answered my questions even when I asked the same ones over and over. She is a valuable asset to the company and I hope every agent is as awesome as she is!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Thompson,

    We are grateful for your positive feedback, specifically regarding your Account Executive, Tasha! Starting the program off on the right foot is the best way to do it! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 27, 2017

    So far I have paid two of my debts and I am very pleased with their services. It's a slow process with what I am able to pay each month, but I'm sure that if I could afford to put more money into it, I would have my debts paid off earlier. I recommend this company for anyone who is struggling with too much debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Barrera,

    We appreciate your positive feedback and we are also very pleased to have you as a member of our program! Helping you become debt free and reach your financial goals is why we do what we do! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 27, 2017

    Freedom Debt Relief is just that - this agency allows you to manage and reduce your overall credit card debt without filing bankruptcy while paying off your creditors! Along with the fact that you are managing your credit card debt - you are dealing with a professional staff of employees, that treat you kindly and with respect.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Alessandra,

    Thank you for the positive review! We strive to ensure all of our clients feel just as valued as you do! We pride ourselves on world-class customer service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Transparency

    Reviewed Feb. 26, 2017

    Trusting Freedom Debt Relief has proven to be a wise decision. The enrollment process was thorough, and I was provided with comprehensive and complete explanation of what Freedom Debt Relief's actions and responsibilities/actions would be; what was required of me and was the immediate outcome would be. I never chose to need the services that Freedom Debt Relief provide, but I'm glad they exist for consumers, to allow us the dignity to accomplish fulfillment of paying our debts, as we deal with whatever life event brought us to needs Freedom's services.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Richard,

    Thank you for your fantastic feedback! We are thrilled to hear about your success with the program and look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    PriceProcess

    Reviewed Feb. 26, 2017

    I am not happy with this program. I am paying over 700.00 a month to pay off my credit cards and I don't think they are getting paid off soon enough. I keep getting information where I owe and the interest keeps getting added on. Wish they paid so much on the bills a month so they all get paid. And not happy with paying so much a month and they are adding it to my wages. I am trying to work to pay this and then I get more added on. My taxes doubled because of this. I did not receive any money so why do I have to pay taxes on it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Voss,

    We are sorry to hear about your frustrations regarding the program. We would like the opportunity to go over the process and set proper expectations for you. Please let us know the best time to reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Feb. 26, 2017

    This is a great recovery program. Very simple to start. The firm takes your worry away. I cannot believe how fast several of my accounts were settled. Everyone at FDR has been very nice and non-judgemental in regards to my situation. I worried about the accounts but once the settlements started coming my financial worries weakened. I would recommend FDR to everyone. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Ames,

    Thank you for your wonderful review! We are glad to know that the program has proven to be so successful for you! Additionally, we are grateful for your referrals and look forward to your continued success!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 26, 2017

    I am satisfied with the way things are being handled by you and your team. Does so much go to the creditors each month from the funds I pay you? I would like to know what it means a settlement has been made, does it mean that a debtor was paid off completely or does it mean you have come to an agreement with the debtor to cut or stop the APR and a monthly is still paid to them or it is completed totally with no more payments having to go to them? Thank you with the assistance being granted.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Livingston,

    Thank you for your great star-rating! Once a settlement has been reached, we will begin sending payment to the creditor from the funds that have accumulated in your dedicated account. Interest will not accumulate on the settlement.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Feb. 26, 2017

    I wish more could be done to resolve the number of telephone calls I have received from one creditor in particular. This company stated they do not settle with Debt Relief Companies, yet they were on list of prior settlements.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Ostrander,

    We understand the frustrations with receiving excessive creditor calls but we are here to help! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com so they may assist you with minimizing, if not completely eliminating these calls that you are receiving.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceOnline & AppStaffTransparency

    Reviewed Feb. 25, 2017

    Can't say enough good things about this company. Great customer service, extremely helpful, very responsive. So easy to deal with and no judgment zone. Very fast responses and quick resolution to debt problems. From the first phone everyone was helpful and kind. Walked me through everything and even stayed late to make sure my husband could talk to them when he got home from work. Website is super easy to use.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Hughes,

    Thank you for your outstanding review! Our Client Services department strives to provide world class customer service to each and every client. We look forward to also working with you through resolving any remaining enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed Feb. 24, 2017

    Anthony was genuinely interested in helping me to resolve my financial/credit issues. I appreciated how he took the time to explain how the program worked and finally how I would be out of debt! He also listened to my questions and answered each one to my satisfaction.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Collins,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Anthony. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 24, 2017

    The Freedom Debt Relief are doing a great job for me. They are living up to what they told me they would do to assist me in relieving my debt. I appreciate them keeping me updated and inform me of anything important with my debt payoff.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Keating,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 24, 2017

    I thought I would never resolve my debt! This is working for me! I have already gotten one settlement and another coming! It does mess up credit at first but it's worth it! Great Customer service! They always resolved my problem and my rep always answers right away!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. OBrien,

    We are grateful for your feedback! While we understand that the beginning stages of the program seem to take some time, we are glad you are now receiving settlements and seeing the savings and benefit of the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 24, 2017

    I was sinking in debt. Saw a advertisement on the computer. I was so excited. The representatives were helpful, kind and did not judge me. They saved my financial future. Very thankful to Freedom Debt Relief. It was so great to use the tools they put in place. To see my credit card paid off. I cried when the first one was settled.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Thompson,

    Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 24, 2017

    FF workers are very helpful. I am in the steps that FF negotiates and am very satisfied. Each rep helps me on the phone. Always asks if they have covered my questions and I am pleased with their responses. They make me feel that they really want to help in any way they can.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Killian,

    We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 24, 2017

    I have been extremely happy with my experience with Freedom debt relief. Kevin ** has become my new best friend. We have never met, but I know that if anything comes up and I have questions or concerns, Kevin is always there. He has calmed my fears and though I still have quite a ways to go, I feel confident that I will be able to complete this journey with no problem at all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Laughlin,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Feb. 24, 2017

    I'm blessed to find Freedom Financial Network to help me going thru hardship with my debt. In the beginning, I was afraid to continue with Freedom Financial Network and after their encouragement, patient and showing the monthly basis advance of my account and knowing Freedom stop all threat and phone call from the debtors, I start having peace and confidence with Freedom Financial Network. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Rosales-Dimas,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Feb. 24, 2017

    Very helpful staff and very friendly. So far very pleased with the progress. Maybe just wish it would go just a little faster with the progress. Staff seems eager to get you out of debt and explain in very good detail. I would definitely recommend this to my friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Armenta,

    We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 24, 2017

    I am happy so far with my experience. Still new to the organization but pleased so far and looking to be debt free!! I look forward to receiving more settlements and working on getting our financial stability in place as we move into our retirement years.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Waite,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Customer ServicePriceStaff

    Reviewed Feb. 23, 2017

    My wife and I began working with FDR in 2012 with approximately $25,000 in credit card debt. We were initially pleased with their customer service in signing up though they were a bit evasive when asked how they get paid. The welcome packet was also not too informative in that regard. They negotiated our first settlement fairly quickly and over the next several years we were steadily working down our debt.

    Our financial situation had improved by 2016 and in September we told them that we wanted them to settle our last two debts. They told us an amount that we would need to satisfy the remaining debts and we provided them with it. After a few days there was still one debt remaining and they now told us we needed to come up with more money to cover FDR's fee. When you see your settlement payment, it will say ie. 6 payments of $115 - what you didn't know is that you are actually paying quite a bit more than that though it is never visible on your client dashboard. They get about 21% of your balance as their fee (sounds like a credit card interest rate hmmm?).

    We gave them the amount they asked for and we were due back money from our account. This money took quite some time and phone calls to finally hit our bank account. We submitted our final payment on 9/6/16 - I am writing this on 2/23/17 and: 1) We have not received our close out packet. 2) A company went into collections against me on 9/29/16 and is still damaging my credit report despite FDR saying the debt was settled. 3) After more than half a dozen phone calls with FDR, each representative says "We are going to escalate your file in our computer" in order to get some answers - "This may take up to 2 weeks..." We have had the same luck emailing with them as well. We have an email from a particular rep that said she would get back to us within 2 days (this was 4 months ago!).

    4) We noticed today that they began auto billing our account again after no charges have been taken for the last 4 months. All of a sudden they decide to make 2 WITHDRAWALS FROM OUR ACCOUNT FOR $175 EACH WITHOUT ANY NOTIFICATION OR OUR CONSENT. We spoke with them today and again, "We are escalating your file in our computer and this may take up to 2 weeks" blah blah blah. They stated that they would reimburse our account tomorrow (I'm not holding my breath). 5) After stating that we would be reimbursed, they send us an email showing a payment schedule set up through 2018 for $175 twice per month! They show the next 3 months as canceled per our request but then the payments resume again! BEAR IN MIND, WE HAVE BEEN DEBT FREE AND CLOSED OUT SINCE 9/6/16!!

    I could write all night about the minor details of our frustration but I will spare you. Just know this: ATTENTION FDR - We are now escalating YOUR file with a call to our state attorney general and will continue to savage your reputation in every possible way on social media and to consumer reporting agencies until this is resolved once and for all and this collections case against me is dropped. It was a pleasure doing business with you - NOT!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Frazia,

    We apologize for the negative experience that you have had thus far. We would like the opportunity to reach out to you and resolve the concerns you are having. Please let us know if you have a preferred time for us to contact you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    It's hard to fully say how happy I am with this service at this point. I was advised to stop making payments to all but one creditor, and my credit has dropped almost 100 points in the last month and a half. I'm really hoping this works out in the long run because right now I'm worse off than I was...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Sarra,

    We appreciate your review and understand the concerns you are experiencing. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com so that they may further assist you with the concerns or answer and questions you may have.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Feb. 23, 2017

    No comments at this time. I'm pretty much satisfied as long as we stay on track with making me debt free. The customer service has had its challenges. Would like to be more accessible to talk with a representative with asking questions about account and account changes. Good experience overall. Looking forward to being debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Baker,

    We appreciate your kind review! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Herminia increased rating by 2 stars.
    StaffProcess
    After a positive interaction with Freedom Debt Relief, Herminia increased their star rating.

    Original Review: Feb. 23, 2017

    Updated on 10/19/2019: Was a challenge, scary and relief all in one. I stuck with the program and paid off all my credit cards. Learned to live on a budget under this program making bills get paid first then work on entertainment. Now that I am debt free that means I go back the old way, if you do not have the money I guess I do not need it that bad. Going to be cash only. Thank you FDR....

    Original Review: I just wish settlements were done quicker. I have been on this program since July 2016 up to now there is only 1 settlement. I know you are helping many people but it is frustrating when you still having collectors calling your home. But I do appreciate your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Patton,

    Thank you for your positive review! Settlements are dependent upon available funds and opportune timing for the best possible savings. We look forward to settling your remaining debt! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 23, 2017

    I have tried to add a debt and I have sent everything 3 times and still have yet to get a response. I am still trying to add it but I am not getting anywhere. I called my rep, called the 1800 and nothing has been done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Wiley,

    We apologize for any inconvenience or delay in adding an account to your debt resolution program. We would like to reach out to you in order to resolve your concern. Please let us know the best time reach you at!

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    Process

    Reviewed Feb. 23, 2017

    I wish things moved quicker. However I understand the process takes time. Perhaps, providing tips on how to move the process quicker would be beneficial or also more frequent updates on the process. Thank you for your work through this difficult process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Iskandar,

    We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceProcess

    Reviewed Feb. 23, 2017

    I was really concerned about how this process would go. But FDR made it easy and have been there to guide me every step of the way. I can breathe again, no more harassing phone calls. I feel as if a huge part of my financial burden had been lifted. Thank you Freedom Debt Relief!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Fritscher,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed Feb. 23, 2017

    We are not as happy with the program as we thought we would be. We feel thing are going way too slow. In fact as of today we do wish to resend our contract and opt out of the program. It will be much better for us to go in a different direction. So effective Feb. 23 2017 we are stopping the program. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Johnson,

    We are sorry to hear about your dissatisfaction with the program. We would like the opportunity to discuss and resolve your concerns with you. Do you have a preferred time that we may reach you at?

    No response received
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    Staff

    Reviewed Feb. 23, 2017

    These people are very knowledgeable and helpful starting at the beginning. I was told which creditors would be aggressive, what FDR's goal was in their negotiation, and how to contact them for future reference. They have been there to assist when I needed to move a date or overcome an obstacle.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Robinson,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    Eric has been so easy to work with. He's prompt and efficient. Excellent customer service!! Has made the whole process almost stress free! Very thankful for having such a well trained good person as my point of connection. Would definitely recommend Freedom Debt Relief to a friend!

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    Response from Freedom Debt Relief

    Dear Ms. Hatfield,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    I have been with Freedom for about 7 months now and I had some really bad problems. Since I have been with them, they have been able to make settlements with 4 of my creditor accounts, and they continue to keep me updated on what is going on. I am glad I stumbled across this company for they have been the greatest help I could ever have found and, it's not borrowing more money, they council you on how to pay your debts off in a quick and respectful manner at a pace you can be comfortable with. I would recommend them to everyone I know.

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    Response from Freedom Debt Relief

    Hello Ms. Salyer,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    Debt consolidation - So far things are going good but it's still too soon for me to completely give an honest opinion, I can say that the customer services is awesome. I always get a timely reply back with any questions I have. I am looking forward to the rest of the process and to finally be free of my debt.

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    Response from Freedom Debt Relief

    Dear Ms. Wolfe,

    Thank you for your great feedback! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    I am very pleased with the communication between Freedom & myself. Text messages work the best for me especially when I am at work. The response time is a little slow, sometimes 2 days but other than that it is fine.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Laclair,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    I am very happy with how quickly they have been able to get a few of my bills paid off. I feel very confident that every debt will be handled as quickly as possible and with the best results available. I am looking forward to the day I will be debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Harris,

    Thank you for your kind review! We’re happy to hear about how quickly your initial accounts were settled and look forward to settling your remaining debt and meeting your goal of officially being debt free.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Feb. 23, 2017

    My experience so far has been that things seem to be moving slowly while my debts multiply. The bill collects call constantly and that put a lot of pressure on me. But, I still have confidence that Freedom will be able to help me.

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    Response from Freedom Debt Relief

    Hello Mr. Holley,

    Thank you for your feedback! We understand that the beginning stages of the program feel very slow sometimes however there is strategy behind the process and we are confident that you will begin seeing success within the program sooner than later. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    I am happy with FDR now that some of my debts have been resolved. In the beginning, I was somewhat leery since I had never used this type of service before. Secondly, it did take awhile for my payments to accumulate where 3 of my creditors have agreed to a settlement. Though I have much more to go, I can honestly state that I am delighted with the service and would recommend it to those who have any reluctance to give it a try.

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    Response from Freedom Debt Relief

    Dear Mr. Bleicher,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    So far all is going great. Looking forward to reaching my goal with the help of Freedom debt relief. From the start the process was made very by client services and other staff that got me started. They all made me feel comfortable, and not embarrassed by current unfortunate financial issues. I very grateful for all the assistance and patience. Am sooo happy to be doing business with Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Dear Mr. Pecorale,

    We appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Our Client Services department is highly trained in providing world class customer service, whether via email or phone. Thank you for continuing to recommend Freedom Debt Relief!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Feb. 23, 2017

    Great people to work with. I would recommend to anyone. They actually care about you and your financial situation. Do not judge you or make you feel bad about problems. Gave suggestions to help the process move faster towards your end results.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Montano,

    Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceProcess

    Reviewed Feb. 23, 2017

    Freedom Debt Relief has been wonderful for my husband and I. The process is simple. They have already settled two of our creditors and we just had to ok the settlement. We are always able to check their progress online. The only problem we've had is FDR's response to questions we've had online. They always answer our questions, but it takes longer to get an answer than they say. We are happy with the results and would recommend them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Behrens,

    Thank you for your phenomenal review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Feb. 23, 2017

    I have had great experience so far. Was very nervous to start the process and worry about the settlement process. But so far so good!!! I am happy with my selection of debt relief programs. I was assisted with lots of details and friendly service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Meadors,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Feb. 23, 2017

    FDR has settled 2 accounts for us. The 1st month of service we are not being called or harassed by creditors, as of this time we have been able to try to get back to a normal life and work on getting back on our feet.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Howell,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 23, 2017

    They are very nice and calming. It can get pretty hard to hear the phone several times a day. When I do talk with a creditor it can be rough. Then I talk with one of your people and it is very calming and gets my thoughts back straight again. I didn't want to ever be in this place but you are helping me through it. Now starting to get phone calls that it is out of their hands and per your instructions will continue to tell them to contact your people should I take any calls. I feel better that they are getting something and I didn't have to file bankruptcy. Hopefully this way I can get my credit back in line much sooner. Also hope that I only have to use your service this one time, but would recommend you to a friend should they ever tell me they are in the same place I was.

    I have gotten ads from a couple of other services that do the same as you but I liked that you were the one that came through on Credit Karma and have a good rating with the BBB. Will be very happy when the last creditor is done and I have paid off the service fee to you. Through you I have already started the first day of the rest of my life.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Ritter,

    Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    Freedom Debt is a great way to see your debt taken care of in a prompt and fair way. All parties are involved and know what to expect. I would recommend FDR to my friends wanting a peace of mind. Thanks FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Reynolds,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 23, 2017

    My experience has been great. They are progressing at a very good pace and I am happy with the way are solving my accounts. Their service representatives has been excellent with providing answers to my questions and solving my issues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Martinez,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    I have received all positive results working with this program. I was paying my credit card debt but was not getting them paid off. With all the interest added each month, I felt like going through a dark tunnel and never being able to get to the end. I am so happy that Freedom Debt Relief was able to help me solve this debt much sooner and for a lot less.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Bradley,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    Freedom Financial Network explained the program thoroughly when I first called them. I was quite upset about my financial situation. I had been hospitalized and my bills were getting ahead of me. They are a good company, and I trust them very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Libby,

    Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 23, 2017

    We were drowning in debt with no visible way out. Freedom Debt Relief has helped us so much. We make our monthly payments and they take care of the rest. We even had a court appearance and they went out of the way to stop it and get that account settled immediately. We are so glad we made the decision to let them help us see a way out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Baker,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    Best way to go for getting rid of your debt. I am very happy with my first settlement. I am looking forward to my next settlement and hoping that it is just as good as the first one. Thank you for everything so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Woodyard,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    I wish to share with you my experience working with Freedom Debt Relief (FDR). First and foremost, FDR has had my back. Before FDR took me on as a client I felt vulnerable and knew of no way out of my debt as interest rates made it impossible to keep abreast of the ever mounting debt. Second, from my first contact from FDR I have had consistent, personal, and caring communication regarding progress in reducing my debt. I was consulted regarding all aspects of the program as each client's program is individualized. Third, I now see a light at the end of the very long, dark tunnel. I will soon be out of debt and it is all due to FDR. What more could I have asked for.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Driscoll,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 23, 2017

    So far so good, right now time will tell more. My major concern is what will my credit score look like at the end of this process. What take me forever to get back on my feet and get more attractive people because of illness is what put me in this position. And once I'm out I'd like to move on with my life and prosper.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Burgess,

    We appreciate your feedback and we certainly understand your concerns about the credit impact however we can assure you that the impact is temporary. Our main goal is to help you become debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    So far you have helped me immensely with getting my credit back on track. I have been very pleased. Yes I would recommend you to friends and family. You have worked hard with my creditors and have answered all of my questions. You're easy to work with.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Spencer,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    I'm very pleased with my results so far, only one debt to go. A couple of them have been reduced by more than the original estimate. You gotta love that! The payments are reasonable, which you set up yourself. I saw no end in sight before signing up for this. It's AWESOME!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Bates,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 23, 2017

    The staff at Freedom Debt Relief is always very friendly and helpful. Their positive encouragement reassure me that they are doing their best to resolve my financial situation. The hope I have now help me sleep better at night. Thank you so much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Pruitt,

    Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    I had hoped for more timely communication with creditors. Daily I receive up to 20 phone calls which I have been advised not to answer. I receive as many as five pieces of mail per week. I receive as many as six emails per week demanding payment. Even though I understand the process, my nerves cannot hold up under the stress of all that.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Calhoun,

    We apologize for the inconvenience of excessive creditor correspondence that you are currently experiencing. We would like to go over how to greatly minimize, if not complete stop these calls. What is the best time we may reach out to you at?

    No response received
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    Reviewed Feb. 23, 2017

    It's early in our relationship with Freedom, but so far we're happy with the experience. You have to make your monthly payments, every month! Also, if you sign up for legal assistance, please make sure that someone calls you and walks you through this process. We signed up for it and we're paying for it, but since no one called us and walked us through the process, we have no legal representation. Hopefully, we won't need it. This would be the only negative thing I would say about the process. Other than that, it's been a good experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Geralds,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    Great customer services, everything was explained to me, I will recommend this service to anyone. This services is preventing me from getting calls from my creditors. Plus I know I'm moving to the right direction to clear up my credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Hernandez,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 23, 2017

    I had not had a good night's sleep until six weeks into this program. I was scared to death. But 2 accounts have been settled and one is on the way, and this is in less than 3 months. What a relief. I highly recommend them if you are struggling with debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Moore,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Feb. 23, 2017

    Very helpful and has always helped with questions and concerns during this ongoing process. This has been very stressful. Everyone there from the beginning has helped me to understand and actually given a lot of emotional support! And I really to like client dashboard.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Fisher,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Feb. 23, 2017

    Everyone at FDR is great! Very helpful every step of the way. I would recommend them to anyone who is in need of debt relief. Although it can be a slow process at times, everyone is great with reassuring that things are being handled on schedule and they are doing everything in their power to fix your financial situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Zigler,

    Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    ProcessTransparency

    Reviewed Feb. 22, 2017

    I was a little apprehensive about joining the program at first. But as I watched the process, my confidence grew. They explained things so that you can understand what's going on. I would not hesitate to recommend Freedom Debt Relief. Thankful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Whitaker,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 20, 2017

    I have never used a debt reduction company before and I was a little unsure, but I was paying a lot on a loan and credit cards and I wasn't getting anywhere. It's been less than a year, and freedom has reduced my $20,000 debt by half!!! I love freedom. They are the best!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Mercado,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 17, 2017

    Just knowing that someone finally cared about my situation and took the time to help me. It is a good feeling knowing that I will be debt free so I can concentrate on helping my daughter get into college. Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Hadadorn,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 17, 2017

    This company has been great at keeping me up to date on what's been happening on my acct and done a real good job at helping me resolve my debt issues. Would recommend to anyone, call them they will help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Miller,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 17, 2017

    My experience has been amazing! They have been able to do exactly what they promised to do!! They can work with the creditors to get some balance amounts decreased. I couldn't be more satisfied. Everyone I speak with is very informative and friendly. I feel very confident that I am helping in some strange way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Gasiewicz,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 16, 2017

    We were under the impression that Freedom Debt Relief would be helping us with our debt, negotiating on our behalf, and that we would be debt free within 3 years. Instead, debt collectors continue to contact us, even sue us, the lawyers did nothing but settle with the proposed amount we owed (this only ADDED debt on top of it), and we are now UNDER WATER for much longer than anticipated. I wish we had kept working our way through the debt ourselves. It was quite insulting to receive a congratulations letter about the settled lawsuit, when it only benefits FDR. We are more discouraged than when we started.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Crenshaw,

    We appreciate your feedback and would like the opportunity to discuss and resolve the concerns you are having. Please let us know the best time for a member of our Executive Services team to reach out to you!

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    Reviewed Feb. 16, 2017

    Everyone in the company has been very helpful, helped work me thru all my fears, and doubt. I knew I had to do something with all my debt but wasn't sure how. Everything was explained in terms I could understand. The weight has been lifted from my shoulders.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Ganrud,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 16, 2017

    I have been overall very pleased with my experience and would tell others in my situation to use Freedom Debt Relief. Slowly but surely I am getting my finances straightened out. Thanks to Freedom. It is going slow on my end due to the amount that I can afford to pay every month. Thanks Freedom!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Farnum,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 16, 2017

    So far everything has went well. We are glad to be getting our debt under control. It gives peace of mind to know you are working on our debt. Everyone has been very helpful when we have called with a question. We will be happy when all are settled.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Raudebaugh,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 16, 2017

    Thank You FDR. Very easy to work with. Been keeping me informed along the way. Great online dashboard to track progress. Customer service is always kind and helpful. Already have a debt settlement in the works 6 months into the program. Relief is on the horizon.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Sieracki,

    Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 16, 2017

    I have had a good experience with Freedom Debt Relief. We started out slow but it is moving along pretty fast now. I appreciate the help I have received and the productive way you have handled my account. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Hatfield,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Misti increased rating by 1 star.
    Staff
    After a positive interaction with Freedom Debt Relief, Misti increased their star rating.

    Original Review: Feb. 16, 2017

    I have not even been with Freedom one year. They have already helped me tremendously with my debts. They have a very great dashboard that you can go to and see the accounts being settled. They really like to help people get out of debt. I would highly recommend them. Very happy what I have accomplished.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Morgan,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 15, 2017

    We have been with Freedom since June 2016 and have had 2 loans negotiated and paid. It feels good to have someone working as an advocate for us as well as seeing the numbers come down. This is quite a relief and we look forward to a similar experience with our other debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Dilling,

    Thank you for your positive review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 15, 2017

    I appreciated the guidance in areas where I was unfamiliar. Your representative was very helpful and I am very grateful for the help. I know it will still take some time to get my credit score back up, but at least with your help - I am on the way. Thank you for 'being there' for me, and being so knowledgeable, kind and considerate.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Customer Service

    Reviewed Feb. 15, 2017

    When we went over our contract, someone from FDR went through the highlights with us. However, while we were reviewing the contract and signing it electronically, they failed to mention that if and when they settled our debt, we would be responsible for paying taxes on the amount we saved. In addition, they failed to mention that there are settlement fees. We understood all fees were included in our monthly payment but they charge a percentage of the amount they save you. Very unhappy and would not recommend this service to anyone. In addition, if you have questions or complaints they do not answer emails or calls.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Fagan,

    We apologize for any confusion regarding your account. We strive to educate our clients about all aspects of the program, including 1099-Cs and settlement fees and we want the opportunity to explain these to you. Please let us know a preferred time for someone to reach out to you!

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    Customer ServiceStaff

    Reviewed Feb. 15, 2017

    Whenever I called representatives were polite, knowledgeable and willing to help resolve my issues. I am hoping my experience here is going to be a success. Recommend others try this, give me them a call, it can't hurt. Good luck.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Clinton,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 15, 2017

    This is my Second go around with FDR and it's been great experience just like the first time. Great Customer Service!!! Prompt and very courteous. Responds to email requests within 24 hours each time with either great advice or recommendation with my issue or concern.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Vaughn,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Feb. 15, 2017

    It's still early in the game, but so far, I am happy that my debt is finally starting to shrink a little. Not so happy with all the calls I am receiving from debt collectors, so I just don't answer them. Thank you Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Casper,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Feb. 15, 2017

    All employees I have communicated with have all been exceptionally helpful in helping me pay off my debt. It's so exciting knowing that I will be debt free in less the time than if I would have just been making minimum payments! You all are awesome and I appreciate each and every one of you! THANK YOU!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Archuleta,

    Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 15, 2017

    I found all the instructions helpful to get through my end of paperwork. Then every time I need to contact FDR for any reason it has always been a good one. Before I joined FDR, I asked some people who I knew were on program. They had graduated already.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Williams,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 15, 2017

    Consumer Affairs has so far gone beyond the service they said they would provide. No time delays and we have been well pleased with their service and commitment. All people have been very courteous and business like. All personnel seem to be very knowledgeable in their fields.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Busch,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceTransparency

    Reviewed Feb. 15, 2017

    Communication has been insufficient. Things started out well but I have written to Paul, twice now, asking for help with a particularly annoying vendor and have had no response. I appreciate the start up, tools and advice, but now that you have started making withdrawals from my bank, it feels like you've lost interest in my case.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Krehbiel,

    We are sorry that you are having trouble with response to your inquiries. Please let us know the best way that we may reach you so that we can further assist you!

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    Reviewed Feb. 15, 2017

    I'm extremely happy with service of Freedom Debt Relief. My mind is at ease with them fixing my debt, I can breathe again. Thank you so much for helping me and my family with this out of debt. My husband and I are happier than we've been in a few years.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Disher,

    Thank you for the very positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 15, 2017

    This was pretty painless with the initial contact to the final details. All of the staff I spoke with were more than helpful in every way to all of my questions and needs. I would highly recommend them to family and friends...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Marzullo,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Feb. 15, 2017

    I have been extremely satisfied with the prompt and professional service I receive from FDR. They always take time to answer my concerns and have been great at resolving my debt issues. I would recommend them to anyone faced with a financial hardship compounded by a load of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. McKinney,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 15, 2017

    I am very pleased. I have been their client for a couple months and they have managed to lower the balance on my highest debt; this is grand. They also keep me well informed and give me peace of mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Sealey,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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