Freedom Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
Filter by Rating
- (25,903)
- (4,223)
- (1,652)
- (1,199)
- (1,648)
Popular Mentions
- 4,921,192 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,921,192 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 11, 2017
I liked the fact that I can add additional accounts to the existing program. I also liked the fact that I would get a text rather than a phone call when a negotiation was successful. I feel like I am in control of either approving or disapproving the program.
Dear Ms. Nguyen,
We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
Our experience so far has wonderful and easy. We are so grateful for all the work being done to help with our debt. And we look forward to a debt free future! We would most definitely recommend this program to anyone looking for help with their debt and want a debt free future.
Dear Ms. Gallagher,
Thank you for your great review! We are ecstatic to hear about your success within the program and our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
I like freedom debt relief negotiating with creditors on my behalf. I would like to lower my payment a little. I will contact via phone to work this out. I appreciate the support and help in resolving my debts.
Hello Mr. Koop,
Thank you for your positive review! We look forward to continuing to assist you in getting debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
My experience was awesome. My rep, Tony made it an exciting opportunity for me. Explained everything in terms I understood and provided comfort about getting back on my feet. I'm so glad I've enrolled in Freedom Debt Relief. It was such a relief to be accepted and know that I had the 3 payment choices. The one payment a month I chose is very affordable. Another good thing is that I can always pay more.
Hello Ms. Ronelli-Dutcher,
We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
I am so happy with Freedom. I am starting to see my debt disappear and am feeling better about getting things on track. Everyone is so helpful and kind. I get the reassurance that I need to soon be debt free. I have nothing but positive things to say about my experience with this program.
Dear Ms. Smith,
We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
Everything has been great so far. The first phone call was very informing and understandable. Communication has been easy and any questions have been answered in a timely manner. Hope this continues till I graduate program and get back on my feet, THANKS AGAIN.
Dear Mr. Logsdon,
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
I've been with this program for a short time, however, I feel that they have been helpful so we are able to get ahead in our finances. With continued communication on both ends we will be able to see the light at the end of the tunnel.
Reviewed May 11, 2017
Just to let everyone know they have got two of my bills paid in full. And they still are handling the rest. They are very professional with you and your creditors on how to handle these problems. They sit down and discuss all options to you on what they're doing in getting you out of debt. So before you decide to go through the federal courts give these folks a call and see what they can do for you.
Dear Mr. Milazzo,
Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
All agents are friendly, cooperative, helpful & professional. If ever have a question or a problem they are more than willing to help with an answer or suggestions. I am very happy with my dealings and I trust the representatives. I am very appreciative of this help.
Hello Ms. DeYoung,
Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
This program has helped me out financially beyond words! I'm glad I chose to go through this program. Very nice and helpful advisors I could call anytime I had a question about something. I highly recommend them! This is a very trustworthy program!
Dear Mr. Brazil,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
I am very pleased with Freedom Debt Relief. You'll are doing a great job. I would definitely recommend a friend even a family member. I'm so glad I made the right choice with people that have the experience in this field of work. I can't stop praising you'll enough.
Dear Ms. Bass,
We are so happy to receive your positive review and rating! We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
Freedom Debt Relief is a company that I have been looking for to help me to get control of my debt and to help me be able to negotiate with the creditors. So I can get my balances lower without the hassle of dealing with the creditors themself. So far they have helped me to get one debt pretty much cleared. It is still in the works but so far I am very satisfied on how it is panning out. Thank you Freedom Debt Relief.
Hello Mr. Browning,
We appreciate your phenomenal review and we are so happy to hear about your experience with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
So far so good. On my way to debt free living. I love hitting approve when they have negotiated an opportunity to be debt free. Looking forward to maximizing on savings. This program is a breath of fresh air.
Hello Ms. Ross,
Thank you so much for your great review and congratulations on your settlements thus far! We look forward to your continued success within the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
The first fortunate experience during our enrollment was being able to talk with DeNaya ** about what FDR was and how it could help us. Over the next few days, she helped us sign the needed papers on the computer. This was a real hassle for her since my husband and I are not computer savvy. DeNaya was precise with her directions, and when we had trouble she was patient with us. After the papers were signed correctly, other FDR units started coming in with a nice greeting and encouraging words. Because of a caring attitude on the part of the FDR workers, the enrollment was smooth going for us. FDR must be one of the most professional agencies in the business.
Dear Mr. Fischer,
We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
I am glad that I came across Freedom Debt Relief. Since being enrolled in the program they have been very helpful and open about the process(es) and the requirements. I would recommend them to anyone I know going through the same circumstances that I am right now.
Dear Mr. Niedecken,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
I am very pleased with the service and look forward to getting out of debt. It's been a huge relief knowing that you all do care about the customer and their concerns about the overall of account and your feedback is also very pleasing to us all. I am going to let others know about it... Thanks.
Dear Ms. Hernandez,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
We are on our way to get back our financial life because of your company (Freedom) and we start to feel that freedom. Thanks a lot for your help we appreciate it. We saved 1000's of interest rate because you helped us and if we knew anyone had problems we will tell them about your company.
Dear Ms. Hana,
Thank you for your fantastic review! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
I'm so happy with the results, thanks!!! I will recommend it. I like the communication that you have with the client, always doing the best for our benefits. You resolved all my question and give the best answer and in time. Thank you for your great job.
Dear Mr. Romero,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
They have worked with me. My credit has taken a huge huge hit. From 650 to 435 when I was told in the beginning it wouldn't. However they have worked a couple deals and I'm on my way to something paying off. They have been ok so far.
Hello Mr. Waldenville,
Thank you for taking the time to review us! We are pleased to hear your experience with our Client Services department has been positive. If you would like further assistance with the dashboard or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
Freedom Debt Relief is great. The staff is great! They are always there for you, and so easy to talk to and very helpful. They make debt relief an easy task to undertake, and you don't have to go it alone. Thank you so much!!!
Dear Mr. Stephenson,
We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
Freedom Debt Relief has been a life saver to my family. They are an A++ company. I have had nothing but outstanding service from them. I would definitely recommend them for anyone needing debt relief. I can't wait to be debt free in a little over three years and get the peace of mind that I have needed for so long. Thanks Freedom Debt Relief.
Hello Mr. Parker,
Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
I was surprised and happy when I made contact with Cleveland **. Didn't know the program existed, and I was informed that this was a good program to settle my debt. Struggling to make the payments but dealing with it... To be able to sleep a little bit better is a tremendous benefit.
Dear Mr. Roberts,
We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Cleveland. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
This has been a simple solution to resolving my personal debt. I would recommend this program to anyone having debt and negative credit problems. My only regret, is that I did not enroll in the FDR program earlier. The additional loan program to expedite the timeframe for settlement of each loan is excellent and cuts the negotiation process with creditors down by years.
Hello Mr. Brooks,
We are so glad that you have found success within our program and we are ecstatic to be able to assist you in becoming debt free! It is never too late to get financial help! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2017
Very thorough and professional service, complete and full disclosure, prompt follow up calls, easy access to help, future support, a consolidation of debt program to reduce my debts to affordable levels and pay off creditors under agreeable terms over a timeframe of 46 months thereabout.
Dear Mr. Gatling,
We are pleased to hear about your positive experience with our program! We want all of our valued clients to share the same experience and service you have received. We pride ourselves on our outstanding Client Services department and the courtesy and knowledge they do provide our clients!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
No complaints! FDR has worked as fast as I have deposited money into my account. I believe they have cracked the nut on how to handle creditors and deliver the goods for us. My debt counselor has become a friendly voice with whom I look forward to speaking with every month - she encourages me to be realistic about my spending management. I cannot say enough good things about my experience with FDR.
Hello Mr. Raymond,
We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Freedom Debt Relief agents are very helpful when I called them. I was having trouble pay off 7 credit card. They gave solutions on how to pay them off. They send me materials to read, they explain how to go about it, the creditors would call to me or send bills, Debt Relief would handle it. They are very easy & helpful, when there's an agreement with the credit company, they would notified me by e-mail or call me & walk me through it.
Hello Mr. Luyando,
Thank you for your great review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Very satisfied. Payment doable. Customer service the best! Great not to have to receive a billion phone calls anymore. This is the second time I have used Freedom. Plus with no problems. I have told friends about the plan they provide and encouraged them to call.
Dear Ms. Powers,
Thank you for your review! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Everyone is always helpful and courteous. We would definitely recommend this for anyone who has gotten into deep in credit cards bills. They have explained everything in a way that I could understand, even if you are not experience in the internet.
Hello Ms. Cockerham,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Was skeptical at first, but when the first settlement came in at 4000.00 less than what was originally owed for that debt, I was flabbergasted. Want to thank Freedom Debt with helping me to overcome my fears of doing something like this for the first time. Customer service was extraordinary, and my counselor was very knowledgeable and courteous. Now, I can try to stop just living paycheck to paycheck. Once again, thank you Freedom Debt. I will certainly recommend you to anyone that may be in financial trouble.
Dear Mr. Guyer,
Thank you for the positive feedback and congratulations on your first settlement! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Very caring and helpful customer service people. I cannot explain how much stress has been taken off my shoulders with knowing the help you all have given me. I'm currently going through a divorce, and knowing Freedom Debt is helping by lowering my monthly payments makes it a little easier. Thank you all very much.
Dear Ms. Ingersoll,
We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Dealing with everyone having anything to do with helping me get rid of choking debt has been such a pleasure that I pray others will utilize your services too!! I wish I had discovered this method a long time ago.
Hello Ms. Hook,
We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
So helpful made me feel like a friend... They make things happen... Just sit back and let them do their job because they're awesome at it. I am so happy I found Freedom Debt Relief. They have helped me out so much.
Dear Ms. DaRe,
We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
It has been a good experience other than when I first reached out to Freedom I requested a loan to pay off the debts but was told I did not qualify yet. 6 months later with only one debt paid off I suddenly did qualify for the loan.
Dear Mr. Swinconos,
Thank you for your feedback and congratulations on your success within the program thus far! Our Consolidation Plus program can certainly accelerate the process and overall reduction of debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I was drowning in debt, and could not find a way out. I was looking for help when Freedom Debt found me. They explained their program clearly, answered every question with no quick fixes, only commitment and hard work by both them and me would resolve this issue. They work with me when I have any issues. I am so blessed to have their hand helping me. Thank you all.
Hello Ms. Jackson,
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I am thankful that they called me more than once and I understood this was what I needed to get the help I was looking for. I would definitely recommend this to anyone who is going through financial hardship. I was really afraid that I would lose my house and everything I and my late husband had worked so hard for. I was put on disability just before he passed away suddenly in his sleep so my situation was hard. Plus I have a mentally ill daughter and her 8-year-old son living with me so that made it even harder!
Hello Ms. Liston,
Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
When we enrolled we thought it's going to be 2 to 3 mos. and you all going to start paying our creditors. We stop depositing money because of the process, and our money which is approximately 2400.00 was gone and only 1 payment was made. I know you settled with one of our creditors but it's not the way we expected and when I'm trying to reach Christa ** who initiated our program didn't get a callback and because of this we're so messed up now with creditors.
Hello Ms. Deguia,
We are sorry to hear about your concerns with the program thus far, however we would like the opportunity to speak with you and resolve the concerns that you are having. Please let us know the best time we may reach out to you to discuss your account.
Reviewed May 10, 2017
This has been a great way to go. I had nowhere to turn, and Freedom Debt was able to rescue me. This was a great relief, and the people were great and knowledgeable. Again Freedom Debt saved my life. Thank you.
Dear Ms. Gayle,
Thank you for your fantastic review! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed May 10, 2017
This has been a great experience so far. FDR is easy to work with and easy to reach for questions. With the help of FDR I feel that I will soon have control over my finances. I highly recommend FDR for anyone who has found themselves in financial difficulty.
Dear Ms. Kennington,
We appreciate your review of the program! Congratulations on your success within the program thus far and the reduction of debt you have received! Thank you for recommending us!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
This program was the best thing my husband and I did to better our credit for our retirement in the future. Our experience with this company has been nothing but good in every way. We were amazed in how fast the program started to work for us. We would definitely recommend this program to everyone.
Dear Ms. Groh,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I have paid off one card. I have many more to go. I don't think much is happening with the others. I would like to have more of them in the process of being paid off. Also why do they say they don't work with Freedom?
Dear Ms. Greene,
We understand the process may seem slow initially, as settlements are dependent on sufficient funds. However, as the program progresses, you will see the savings and benefit more clearly and be on the fast track to becoming debt free! Creditors will also say that they do not work with us, so that you lose faith in the program and attempt to settle on your own, as a smaller savings. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Great service overall and has helped me pay my debts. It has been easy to keep up with the payments and I am very happy. And there has been a great performance from getting the information to me via email.
Dear Mr. Wong,
We are pleased to hear about your positive experience with our program! We want all of our valued clients to share the same experience and service you have received. We pride ourselves on our outstanding Client Services department and the courtesy and knowledge they do provide our clients!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I am very happy with the way they are taking care of my business. I have told other people about how good they are doing. I was having a hard time with my bills and I checked around to other companies and they were the one to give me the best deal on helping me.
Dear Ms. Gibbs,
We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I'm thankful for the opportunity to settle in my credit card debts. Their customer service is exceptional and their financing options are very reasonable. I've been able to reduce a significant amount of my debt in a few months. Thanks Freedom Debt Relief!
Dear Mr. Berry,
We are grateful for your feedback! While we understand that the beginning stages of the program seem to take some time, we are glad you are now receiving settlements and seeing the savings and benefit of the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I have the best helper and he is so kind and he does not talk down to me. I would tell my friends that they would find a truthful and kind person at the other end of the phone. My experience has been a great way to get myself back on track; no questions asked. Highly recommend this company.
Dear Ms. Sorum,
We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Customer service is nice and friendly and they do everything to assist you. I'm glad my husband and I made the decision to join them. They send emails to keep you up to date with settlements made. I would recommend my family and friends to them.
Dear Ms. Butler,
We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I like the way they are handling my accounts. I don't like my phone going off that much but that is my fault. But I know in a couple of years I'll be looking good. I don't like that the person I started with is no longer at that spot but people move on.
Dear Mr. Cunningham,
Thank you for the positive feedback! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Excellent. I'm very pleased for they are very helpful. I like what they are doing helping me with my debt. I appreciate everything you guys are doing. Thanks for a wonderful job. Thank you for all your help and I hope that I finish the program. I would recommend this program to anybody that is in debt. Thank you for everything.
Hello Mr. Cruz,
Thank you so much for your kind review! We are glad you are part of our program and look forward to continuing to assist you while resolving all enrolled debts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
They asked me to fill out a application to apply to consolidate my remaining credit card bills. I filled out and sent documents on 3/24/17 and I got a email saying I would hear from them in 3-4 days. I have called twice and no one has called me back.
Hello Ms. Curry,
We apologize for any delay in response with your consolidation plus application! Please contact your enrollment agent who initially reached out to you, to check the status of your application as quickly as possible! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I think the process Is very slow and damages your credit score. Although you are in the program with a positive attitude it is very depressing. Sometimes it is hard to speak with your financial advisor, whom I think should at least give you a call to see if you are a satisfied customer.
Hello Ms. Cuffy,
We understand that the program can be difficult, especially during the initial steps and process, however over time you will see the benefits and it becomes much easier to see the light at the end of the tunnel! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Although I am a new client they have managed to settle one of my debts within a short amount of time! I would recommend them to anyone. Everything has been going good so far. They have saved me money monthly also.
Dear Ms. Wise,
Thank you for your feedback! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. They will be able to answer any questions about excessive creditor calls.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Best program to pay and get out of debt fast. Now my financial situation is better. I would like recommend this company to anyone that is struggling making payments on credit cards and get their help. This guys are very professional and I'm very happy with my results.
Dear Mr. Molina,
Thank you so much for your great review and congratulations on your settlements thus far! We look forward to your continued success within the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I would recommend this company and program to a friend if they fell in the same problem I did. They were very helpful and very responsive. Customer service was great. I like that you guys have 2 different programs. One that is at your pace and other that is an acceleration program to pay off my debt quicker.
Dear Mr. Bisser,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
We are progressing toward our goal of being debt free. Freedom is helping us step by step. It's a slow process, but it is working. It requires a lot of patience, but the people at Freedom really works with you. We will continue to stay the course.
Dear Ms. Brown,
Thank you for your review! We understand that the timeframes can sometimes exceed what was expected however we look forward to continuing to settle your enrolled debt. If at any time you are able to supplement funds or have questions in regards to accelerating the program please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com and we would be happy to discuss those options with you!
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
My experience with Freedom Debt Relief has been quite positive. I'm surprised how quickly they have moved to settle with two of my four creditors! I still have a long way to go before I'm debit free, but with Freedom's assistance I'll get there before I retire in four years. I have recommended Freedom to a friend.
Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Your associates are not all trained the same. I had several frustrating experiences with several of them. They do not have the same knowledge base and it shows dramatically. The ones that are well trained and knowledgeable are amazing. One day I had to call 3 times before I actually contacted someone who could help me. I had 2 with English language barriers. Hope this help improve your customer services.
Dear Ms. Bray-Head,
We are sorry to hear about the difficulty you experienced with certain client advocates. We want to ensure that all clients receive the same world-class service so we will be looking into this. We are happy to hear that you have also had some amazing assistance as well! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Freedom Debt Relief allowed me to recover from eye surgeries and a severe hearing loss which has impacted my ability to stay on track financially. I have been able to return to work part time and reestablish my stability. I am very grateful for your help and support during one of the most difficult periods of my life.
Dear Ms. Velasco,
We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Put my mind at ease, answered all my questions completely, made adjustments to fit my budget. The dashboard is easy to use and accessible from anywhere. I have recommended FDR to relatives and most were satisfied with the outcome. I look forward to being debt free.
Dear Ms. Mollineau,
Thank you for your phenomenal review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
IT IS A GREAT WAY TO GET OUT OF DEBT. They are great in working with you. Sometimes you can try but it is better this. If you are having a problem with bills. I will tell my friends and family about you!! Sometimes it gets hard in the amount they take but it will be a great feeling at the end. Thank you all. Give these people a chance to help you get your life on a better road.
Dear Ms. Chambers,
Thank you for the positive feedback you have provided! We are very happy to hear about the success you have had with the program thus far and we look forward to your graduation from the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Debt Relief has been awesome to deal with. They keep you informed and updated on the progress of your accounts. I would definitely recommend them to family and friends. The paperwork they have you fill out to get the process started is very user friendly.
Dear Mr. Wallace,
We are very pleased to receive your review! We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful on your account.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Freedom Debt Relief is helping me feel less stressed. They are working hard to resolve my debts. I am thankful that I don't have to deal with the companies that call every day wanting payment. Soon I will be free from debt. If you are in severe Debt give DRS a call. They are outstanding.
Hello Ms. Nichols,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Very nice people and committed with support we need on our financial situation, very accurate on negotiations with the banks. Very happy with the customer dashboard, show the progress with the milestone, so you can get better picture where you are and where you can go.
Hello Mr. DeJesus,
Thank you for your great review of Freedom Debt Relief! We are glad to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Freedom Debt Relief is resolving my debt and so far it's working out very nicely and quickly as well. I would definitely recommend this program to anyone that's having the same problems I was with paying bills and trying to make ends meet. I'm almost there to being debt free!
Hello Mr. Meikle,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us and referring your friends and family to our program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I am very pleased with the way this process (Debt Consolidation) is going. The process is so wonderful. It takes the burden off of me. They have helped resolve one debt and is working toward me paying off another. The funds build up in the account and makes the process that much easy. Great work.
Hello Mr. Crichlow,
Thank you for your great rating and review! We are pleased to know we have taken the burden off of you and we look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
We were shocked to have our first settlement so quickly. We thank FDR for going above and beyond to help us in this rough time. We look forward to settling more accounts and quickly becoming debt free. It is a relief to have someone like FDR doing all of the legwork to get these accounts settled.
Dear Mr. Boyd,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I'm having issues with several creditors who have chosen to both sue me and make daily threats by phone, email and the US Mail. My phone has two methods to block calls which I use. I average 20 or more auto rejected calls daily. They are calling from over 20 states at last check.
Dear Mr. Cardaropoli,
We are sorry that you are experiencing excessive creditor calls and we would like the opportunity to discuss how to minimize them with you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have questions or comments regarding creditor correspondence.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I am very satisfied with the organization and order in which this resolution is being handled as well as the customer service which is very good. I still have anxiety regarding the letters I receive from my creditors menacing with legal action and with the phone calls. What should I do? Answer them or not?
Dear Mr. Forlong,
Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! You certainly want to ignore any creditor correspondence or forward it to us. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Have already helped me tremendously in reducing my debt. Already feeling relieved in the few accounts being resolved. Looking forward to working with them in resolving my remaining. So thankful to have found and contracted with them to help me through this.
Hello Mr. Rener,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
My first debt was negotiated in a fair amount of time with a fair amount of reduction. Customer service is helpful and pleasant. Good information, program is easy to understand and follow. Dashboard is helpful to maintain how the account is progressing.
Dear Mr. Wasielczyk,
Thank you so much for your great review and congratulations on your settlements thus far! We look forward to your continued success within the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
When I joined Freedom I thought that at least it would have been like a 'peace of mind.' Instead, I am not at peace, but falling to pieces. One (1) person really helped me the second to last time I called. Because of her I have joined the Litigation Group of Lawyers. Thanks, Freedom are never able to locate any documents that I sent. I just expressed a Summons document and was told that they have not received it. I don't know what to do.
Dear Ms. Cooper,
We apologize for the lack of customer service that you feel you have received! We certainly want to ensure all of our customers are experiencing world class customer service and we would like to resolve your concerns as quickly as possible. Please let us know the best time that we may reach you at!
Reviewed May 10, 2017
Since I have joined Freedom Debt Relief, it has really made it easier for me. Trying to get out of debt, is my main goal, and this company is really going out of its way to assist me in achieving my goal. I would definitely recommend this program to anyone.
Hello Ms. Zeltser,
Thank you for your review! We look forward to settling your remaining debt and meeting your goal of officially being debt free.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Thank you for assisting me with solving my debt. It has been a pleasure working with your company. At any time I call I get the answer I need. Just hoping that my debt can be solved quickly as possible. Thanks again.
Hello Ms. Grimes,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Nowadays when we lose our jobs it is hard to compete with the younger generation, even with over 25 years of experience under your belt. I was desperate with my credit cards balance going higher and higher and of course the higher the balance the amount of their interest goes up also. With no other way out of it I finally said "I just have to file for bankruptcy". I was ready to do it until I received an ad in my email about Freedom Debt Relief. I was nervous at first but when I call you will not believe the heavy weight that was on my shoulder for years. I was talking to an agent thinking that I am wasting my time, but as I talked to her longer she just took that weight off and I am so glad I called ever since October of last year, thank you so much Freedom Debt Relief.
Hello Ms. Magbanua,
Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
This company has made it much easier and less stressful to resolve my debts. They have multiple forms of communication that they've used to be in contact with their clients, which is great considering the constantly evolving technology. They have helped me save money by negotiating debts on my behalf.
Dear Ms. Hennecke,
We are very pleased to receive your review! We do our best to keep our clients informed and updated on the progress of their program through multiple platforms and we are glad to hear this has proven successful on your account. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
FDR's people are very helpful and very professional. If you are overwhelmed by credit card debt, they will do their level best to offer solutions that are fair and well designed. Do yourself a favor: give FDR a call and find out if their services are right for you.
Dear Ms. White,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
FDR has been MORE than helpful! I like the dashboard and easy access to the website. I would HIGHLY recommend FDR to friends & family. I am a visual learner, so the graph that shows my debt relief progress is a plus! I also like the email notifications & alerts!
Hello Ms. Barnes,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
So far everything is getting paid as I was told they would be. Have no complaints at this time. I am receiving reports on time and am able to go into my online forms to get any info I need to follow up on what is being taken care of and what is still pending. I can't think of anything else to say. The communication is very good between Freedom and myself.
Dear Ms. Rose,
Thank you so much for your kind review! We prioritize our client communications and contact very highly to ensure the best possible experience throughout the course of your debt relief program. We are glad you are part of our program and look forward to continuing to assist you while resolving all enrolled debts.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I have had nothing but positive results!! If I call in or email questions are always answered! It's easy to go in and look at my page to see how I'm doing. They have worked with me to help me to get into a better financial place.
Dear Ms. Miller,
Thank you for your phenomenal review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
FDR was extremely understanding with my financial hardship, they were always there to walk me through this very difficult process. So far, they have negotiated for me and it has worked out great. I would recommend to anyone who is encountering financial hardship and needs help getting out of debt.
Dear Mr. Ortiz,
Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
They have been doing a great job in getting my debt down each one down by half. I would tell all my friends about them. They keep me updated on each and everyone that they got a settlement on. All I ask is keep up the great work. Thanks Freedom Debt Relief.
Hello Mr. Becker,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
They are informative with the progress of the debt collection process and are on time as we agreed. The dashboard is easy to understand and customer service is helpful always. I will and have recommended Freedom to others. Actually they are actually resolved the debts sooner and I feel a relief that I will be debt-free soon.
Dear Mr. Santana,
Thank you so much for your great review and congratulations on your settlements thus far! We look forward to your continued success within the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I never get updates, you have 10,000 of my money with only one bill paid off. Now USSA is telling me it's going to be a charge off and all my insurance will be cancelled. I still receive many calls during the day. I'd like to know when will they stop.
Hello Ms. Magnuson,
We would like the opportunity to review your account with you and discuss any potential delay in settlements, as well as your concerns regarding the USAA account. Do you have a preferred time that we may contact you?
Reviewed May 10, 2017
My credit card debt is much lower than I hoped it would be with the assistance of Freedom Debt Relief. They really worked with me. I have 2 credit card debts lowered and 1 more to go. Now I have the money for the things I need... Thank You Freedom Debt Relief!
Dear Ms. Finch,
Thank you for your great review! We are ecstatic to hear about your success within the program and our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
They have been really good to help with my high credit card. They have kept me informed on my financial services. Would recommend to anyone having trouble. Would like to see gone with this but I know they are doing all can with what I can pay.
Dear Mr. Sturgill,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Freedom Debt Relief is a very professional company, always on time and making sure the process is completed... Excellent technical support, and awesome strategy to make sure the consolidation process is completed as soon as possible. It's the best decision on my entire life... Highly recommend Freedom Debt Relief to support any debt consolidation procedure.
Dear Mr. Servin,
We appreciate your kind review! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Being a cancer patient with mounting debt Freedom Debt Relief has helped me through some tough times. I'm quickly seeing accounts being resolved and I'm seeing some light at the end of the tunnel! This is a much better solution than bankruptcy!
Dear Ms. Grimmer,
Thank you for your positive feedback! We are happy to assist you in getting debt free and avoiding having to file bankruptcy. We look forward to you successfully graduating the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I have had nothing but a great experience with Freedom. They are very professional and very helpful with any question I have had. I would definitely recommend them to anyone with debt problems. When I call in if it is something they need to research they get back with me on a timely basis. They give you an account you can go into and watch the process keeping you informed as to what is going on with the account.
Hello Ms. York,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
This is not what I expected, am being frustrated with the phone call the credit card owners. I cannot turn on the house phone neither my cell phone. When driving at work my cell phone rings. The house phone start ringing, from 6 am to 8 pm. My heart rate goes up because of this frustration. When I looked at the balances on those credit card they are too much higher than they were. It's going to 6 months now. Frustrated.
Dear Ms. Manaen,
We apologize for any frustrations you are experiencing within the program thus far. We would like to discuss how to minimize, if not completely stop, the calls you are receiving, as well as, resolve any other concerns you may be having. Please let us know the best time that we may reach out to you!
Reviewed May 10, 2017
In just three months I was able to get my first account paid off. Freedom Debt Relief has given me hope to get the financial relief that our family needs to lead a happy stress-free lifestyle. I am so thankful that I have put my faith and trust into this wonderful program!
Hello Ms. Julian,
Thank you for the positive feedback and congratulations on your first settlement! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I am completely satisfied with the results FDR has made for me in resolving my debt. They have been quick and responsive when I have had questions or concerns and always had an answer. Would definitely refer them to anyone in this type of situation.
Hello Ms. Graf,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I was with Freedom Debt Relief for about 8 months now it seems like. I was making my payments no extra fees. Then a sister company, Consolidation Plus contacted me and paid off all my debt and my credit score is slowing rising. Once I pay off all the consolidaton loan I will be completely debt-free with a high FICO Score! Definitely recommend.
Dear Mr. Sarukhanova,
Thank you for your feedback and congratulations on your success within the program thus far! Our Consolidation Plus program can certainly accelerate the process and overall reduction of debt and we are happy to hear it is working for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I have had a great experience so far with Freedom Debt Relief, my debts are starting to get resolved and I am starting to feel less stress. I really wish I would have done this last year, but I am finally on my way to a debt-free life, thanks to Freedom Debt Relief. I have been with FDR since November 2016 and three of my 13 accounts have been resolved, couldn't be happier, again thank you FDR.
Dear Ms. Blattler,
Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
This was a very hard decision for me to make but once made, I am happy with the results so far. It did take a little more time to get the ball rolling than I thought it would but once started it continues to roll. Out of the 12 accounts that I surrendered, 2 are almost done, and 5 are in the works. Customer service is pretty good as well, they get back to you within one day with answers to my inquiries.
Hello Ms. Thomas,
We are grateful for your feedback! While we understand that the beginning stages of the program seem to take some time, we are glad you are now receiving settlements and seeing the savings and benefit of the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
My experience with this company has been absolutely amazing. The staff has been so helpful and understanding. They have taken one of the biggest mistakes I've made in my life, and turned it into a learning experience. I actually feel like there is light at the end of the tunnel! I can't thank them enough for what they are doing for me!
Dear Ms. Caraway,
We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Process for signing up for this program fairly easy to follow. Agents very polite, respectful. Any time I call my questions are answered promptly. Only negative is transparency in their interactions with my creditors. When I express concerns I am quickly reassured. Only 1 resolution so far, praying for more soon.
Hello Ms. Greear,
Thank you for the positive feedback you have provided. We understand the concerns and stress related to this initial process but we want you to feel confident in choosing us to help you become debt free! You will continue to see settlements and resolution of these debts, as funds are accumulated in your dedicated account. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
The only problem I have had is no response to my emails. All I needed to know was that they were received. Other than that I am very happy. I like that I am getting my debt paid off quickly and efficiently. All the people I have spoken to on the telephone have assured me of my progress and that all problems are being handled.
Hello Ms. Gallimore,
Thank you for your feedback! We apologize in any delay in response through our email support. The fastest way to get answers to any questions would be to call in to our Client Services department. We are glad that all of your experiences with our advocates has been positive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
They have helped me greatly in trying to get out of debt. Little by little I'm finally starting to see it all paid off. I have no suggestions only happy things to say about this place. I would recommend this to people and use it later in life if I need again.
Dear Ms. Givens,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
Chris ** was very professional, seemed to be very knowledgeable, and most of all he seemed to really seem like he cared about helping me. It has been a tremendously hard last 6 months and he seemed very sympathetic helping to relieve the amount of stress I am under due to debt.
Dear Ms. Corcoran,
Thank you for your great review! We are very happy to know your Account Executive, Chris, was professional and knowledgeable when enrolling you into the program. We are confident that the remainder of your experience will be just as great! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
I am sending this message because I feel that your company should know about my experience with Freedom. Prior to going with Freedom I researched and talked to several other Debt Relief Companies about entering into a program. Plain and simple I choose Freedom because of ONE person, Nicole **. She was friendly, pleasant, caring, and helpful in understanding the program. She took the time to answer all my questions and I never felt pressured like some other companies. I am a Manager in Sales and Nicole is the type of person we look for. I believe you are lucky to have a great employee which can be challenging these days!
To be honest as far as 2 other employees I was not really happy with. My welcome call was very difficult to hear and understand what the rep was saying and I felt rushed. Also, called again with another Rep. and was very difficult to understand her. My recommendation would be to utilize Nicole as a Trainer on how to speak clearly, friendly and try to meet the customer's needs. Whatever your company is paying Nicole she is earning every penny and should get a great review on her next review. I deal with a lot of customers in my field and Debt issues always come up. I would be more than willing to give them Nicole's number if they are interested in a program.
Reviewed May 10, 2017
I am extremely pleased with how my account is serviced and the progress that I have made. Though it takes a little bit of time to build up your account, it is very worth it. The fast turnaround time is great as well. I am excited to get this all behind me! Thank you Freedom! :)
Dear Ms. deHaro,
Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2017
FDR was able to settle two debts very quickly, and stop garnishment. My credit score has started rising, leaving me very confident. They are true to their word, which is hard to find anywhere this day and time. I just want to say thanks for all the help and intervention.
Dear Ms. Norfleet,
Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2017
With much reluctance I called Freedom Debt Relief finally accepting that I needed help. I connected with Linda **. She is Great! Linda was very professional and thorough. She was easy to communicate with, kind and pleasant. Linda very patiently answered my questions and eased my concerns. FDR so far seems to be a highly efficient company.
Hello Ms. Christensen,
We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2017
We've had a great experience with the folks at Freedom Debt Relief and we finally have a plan for paying off our debt and gaining financial freedom. It is a great feeling to know that we can be debt free in a matter of a few years. I highly recommend this program to anyone who is dealing with large debt and struggling to make minimum monthly payments. There is a better way!
Dear Ms. Webster,
Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2017
I had some credit card debt that I wasn't sure how I would be able to pay off. I started searching for possible solutions and Freedom Debt Relief kept coming up. I thought that it was worth taking a chance and I was under no obligation to accept their help. They asked me all of the initial questions that would help them assess how much I would have to pay back if I sign up with the program.
Freedom Debt Relief told me that I would need to do a little more work on my end, but after that they will negotiate with the credit card companies on my behalf. Having a reset button with credit cards and learning to rely more on cash for purchases is probably one of the best learning experiences that should have been taught in schools as a requirement before they send graduates into the world. Especially if kids are not being taught at home.
Hello Mr. Stashek,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2017
I hated having to deal with all the credit collectors phone calls from 8 am to late at night everyday. They were very good at negotiating with the credit card companies. I wish however it didn't take so long. I feel your customer service is topnotch!
Hello Ms. Adamson,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2017
So glad to see my debt starting to go away. Peace of mind for me. After getting divorced I ended up with 2 credit cards that my ex and I racked up. I felt like I was never going to get rid of them. I have hope now.
Dear Ms. McBride,
Thank you for your feedback! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. They will be able to answer any questions about excessive creditor calls.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2017
As I move along in this process, I have had nothing but good experiences so far. I have gotten instant responses to any questions or concerns I have had in regards to accounts or creditors and friendly, concerned, and professional people to talk to.
Hello Mr. Martinez,
Thank you for your outstanding review! Our Client Services department strives to provide world class customer service to each and every client. We look forward to also working with you through resolving any remaining enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2017
Nothing negative to say! Fantastic experience, very courteous & helpful, always professional & would 100% recommend to a friend. Each and every person that I have encountered on the phone has been most pleasant and was able to provide the information or knowledge I was seeking. I could not be more pleased with Freedom Debt Relief!
Dear Mr. Thomas,
Thank you for your outstanding review! Our Client Services department strives to provide world class customer service to each and every client. We look forward to also working with you through resolving any remaining enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2017
Jacob ** was my second contact at FDR. He is very kind and made personal connections with me. He answered all my questions and put me at ease regarding of my issues. He checks in with me regularly and I is available to answer all of my concerns with quick responses. So far I am very pleased with the outcome.
Dear Ms. Marie,
We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program and this begins in enrollment. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2017
The people at Freedom Debt Relief have all been incredibly kind to me during this process. Overcoming debt can be very embarrassing, but they make the process as seamless as possible. I'm coming from having a lot of medical problems, which is how I amassed my debt. I'm so glad I've found this company who is helping me so much.
Hello Ms. Nintzel,
We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
Everyone was kind and did their jobs well, in getting my financial problems settled and bringing each amount to the amount possible, and in a fair amount time they able to get my credit back on track. I consider that most important of all, thank you.
Dear Mr. Airington,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
Danaya was very well versed in the knowledge and workings of the program. Extremely helpful and patient. But as for CSS, I sent email per their phone instructions on how to add a creditor. They never responded as I asked and do not know if the creditor was added. I already stopped my auto deduction to this particular account. So I'm a bit concerned.
Dear Ms. DeSanti,
Thank you for your excellent review of Danaya! We are very pleased to hear your experience with enrollment was successful. Please contact the Century Support Services Customer Service department at (888) 913-8784 with any questions or assistance with your account!
Thank you!
Reviewed May 5, 2017
Very appreciative of all your hard work in helping me clear up debt to feel the freedom. Support staff has been very cordial when I call with the many questions that I had with getting the accounts cleared up. Always enjoy getting an email showing that another settlement has been made. Thank you all for such great help.
Dear Ms. Draper,
Thank you for your great review! We are ecstatic to hear about your success within the program and our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
They help me pay my credit cards and loans. I feel very happy for that and I am recommend to my family and friend, because you can solve all your debts in short time for less... I am just paying an estimated half of my debt.
Hello Mr. Fernandez,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
I have no complaints, they have done everything they have said they will do. They answer question whenever I have them. They have taken a HUGE!!! HUGE!!! Burden off my family and I have actually recommended them to my boss, and my co-worker. Their payments are in my budget, and several $100 less than what I was paying, and I am getting somewhere instead of just throwing money at them.
Dear Ms. Goodrich,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
Private individual who chose Freedom financial to assist me with my debt. Their legal team as well as their advisors have been helpful as well. I have been very pleased and satisfied with their results. It's been a real relief knowing there are companies like Freedom financial to help people get out of debt.
Hello Ms. Woodworth,
We appreciate the kind review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2017
I am very happy to get my first settlement so quick. Just a little disappointed I have only had the one settlement. I know this takes time. I am pleased with the communication with Freedom Debt Relief. I hope I hear soon that other cards have been settled.
Dear Ms. Hobson-Garcia,
First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
I would like to say that FDR has done wonders for me and my stress levels. Quentin ** has been a Godsend for me. I have told several people about FDR already. I will tell others also. If you are in debt, give them a call, they are very helpful, kind and very considerate. They truly understand your problems and can give other options to help you decide what to do next.
Dear Ms. Edgel,
We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
I'm writing to voice my satisfaction w/ Freedom Debt Relief. This company gets an A+ from me. They're efficient, they offer an easy to use website, and they provide excellent customer service. Please consider using them if your debt has become unmanageable.
Hello Ms. Dean,
Thank you for your positive feedback of the program! Helping you meet your goals in resolving your debt and becoming debt free is why we do what we do! We are thrilled with the experience you have had within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
Betsy was the best ever!!! She was so personable with my financial situation and helped me in every way possible!! She is the amazing agent!! Kudos to her!! I felt the weight taken off my shoulders instantly. I feel so much better after speaking with her.
Dear Mr. Neal,
Thank you for your fantastic review of your Account Executive Betsy! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
Customer service has been very prompt and courteous.The process of negotiation has been a bit slower than expected. Text messages are very helpful as well. Monthly payment drafts are occurring without issues and I was able to change my due date without issue.
Hello Ms. Yarhouse,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
My nerves get the best of me; I tend to get emotionally involved in this process; the staff at Freedom really helps me focus and have a clear head regarding the process and progress of the debt settlements. Each time I received a notice or email then the Freedom staff helped me understand how to handle the communication.
Dear Ms. Wiemer,
Thank you for your great review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
So far my experience has been very good. I am happy that there is someone I can always talk to if I have any questions. They receive my correspondence and they notify me. I like the client dashboard – I can always look at the progress of my account. I like how smooth everything flows when you actually have a live person at the other end when you call.
Dear Ms. Palmarin,
Thank you for your wonderful review of the program! We strive to make sure all of our clients are receiving excellent customer service, not only through our inbound customer service department but also through email and dashboard correspondence! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
I appreciate all the help you are giving to my project, especially the Discover, and how you reached an agreement with them, and looking forward to your future help. I am sorry I don't have more funds available but I am a widow of 5 YRS. And my husband job had no retirement, I live on my Social Security, it’s the most I can afford, and again I appreciate everything you people are doing for me, and looking forward to future.
Hello Ms. Wilkes,
Thank you for your kind review! We are glad you enrolled when you did and chose us to assist you settling your debt! As long as you continue making your scheduled deposits, we will be on track to getting you debt free as quickly as possible!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
At first I was having a hard time finding the time to talk to a counselor due to my job since they worked to 5:30 PM, and I worked till 6:00 PM. Then one referred me to another counselor who works late, She really helped me with a very calming, caring way.
Hello Ms. Reeser,
I am very pleased to hear about your positive experience with our company! We strive to provide word class customer service to all clients. We look forward to continuing to assist you.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
Just satisfied but could improve on answering emails after info has been faxed or emailed! I have sent several emails and asked that someone let me know that they have received it to no avail! Customer service answers call promptly but would prefer to have someone handling my account that I could talk to each time!
Dear Ms. Simoneaux,
Thank you for providing your feedback. We do typically have a longer response time with emails than we do with phone calls, due to the high volume we receive every day. The benefit of allowing multiple advocates access to assisting you with your account is ensuring that you always have prompt response to your questions! You never have to worry about the person who is handling your account not being available, because we all are able to assist you when you call in! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
Best decision I have ever made to get me back on the road to financial security. Staff has been understanding and helpful throughout the process. It is a great feeling when you receive a settlement offer from FDR and you accept the offer and see your debt decreasing dramatically.
Hello Ms. Arndt,
We appreciate your kind review! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed May 4, 2017
Sean, my rep at FDR, was very thorough with all explanations, and very patient during my decision making process. Once on board, they have settled two accts that I have been unable to settle and that were dragging my credit down. Just do it!
Hello Mr. Finlay,
Thank you for your positive review of the program and your Account Executive, Sean! We look forward to continuing to assist you in becoming debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
Making this phone call and feeling a bit uncertain due to many of the negatives I have heard were all put to rest by this excellent Debt Specialist - Felicia **! Being a Technical Recruiter in the finance world I usually have a good insight into people. Felicia is warm, friendly and excellent at her job. I felt like she does her job a lot like me - goes that extra mile and truly cares for people. Felicia answered all of my questions in such a professional manner – a great connection. I pray that the rest of this journey goes as smooth as Felicia made the introduction into "Freedom" from a bit of a nightmare that so many of us get caught up in. Thanks Felicia. I will recommend you to anyone in need!
Hello Ms. Bilardi,
We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2017
I couldn't be more pleased with the service I have received from Freedom Debt Relief. They took the pain and worry out of trying to meet the obligations that I was buried under. Every step of the way has been pleasant and very helpful. The staff is very knowledgeable and it shows. Thank you Freedom Debt Relief for helping me.
Hello Ms. McClure,
Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I would highly recommend Freedom Debt Relief!! Such great People to work with and Always put your mind at Ease!! They are on your side and here to help you... hold your hand at times and say it will just fine!! We enjoy talking and checking on our dashboard. Sure wish we would have done this a long time ago!!
Dear Mr. Bean,
Thank you for your kind feedback! We understand your hesitation and concerns but we are pleased to hear that our team is able to alleviate some of that stress and those concerns while assisting you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I'm happy with you guys are doing very good work with me. And I will send a message to all my friends and family, I thank you so much for helping me. If it was not for your company I would of gone bankruptcy. We was looking on the tablet and saw your name and thought we would give you a try and happy I did. Thank you very much.
Dear Mr. Curiel.
Thank you for your positive feedback! We are happy to assist you in getting debt free and avoiding having to file bankruptcy. We look forward to you successfully graduating the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Customer service was. Great!!! I dealt with Betsy **. She Was excellent!!! I would tell friends to deal with her. She really knows her stuff! Thank you so much Betsy!!! Betsy explained the program because I was with another company and my balances were not going down plus they had a fee of 50 dollars monthly!
Dear Ms. Canossa,
We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Betsy. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I have had no problems. Always able to answer questions I have had with no problems. They have been a lot of help to me and my family. They have taken care of everything. Logging into your account and checking and keeping track, the website is user friendly.
Dear Mr. Jeffries,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I am very pleased with the negotiations of my creditors. I am bothered about the effect it has on my existing credit. I hope I will be able to rebuild my credit. The customer service is very nice to deal with. I keep getting letters from different creditors about post dated checks which I don't understand.
Dear Ms. Kinney,
Thank you for taking the time to review us! We are pleased to hear your experience with our Client Services department has been positive. If you would like further assistance with the dashboard or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I am so pleased to be with Freedom Debt Relief. Everyone that I have been in contact with was so helpful and knowledgeable. One of my debts was paid off in record time. I would gladly recommend to friends. Thank you for helping me.
Hello Ms. Stovall,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
So far I am satisfied with the assistance program I am enrolled in for FDR. I wish things could move quicker, but I am paying a very large amount to try and get these debts resolved. I wish their loan option through the sister company had a more favorable rate and cost. When you are maxed out with what you give monthly, and they offer a quicker way to proceed, the increase of the amount they offer is not possible, but this is a secondary issue. They have fulfilled what they said they would do so far and I appreciate the help in the financial matter.
Dear Mr. Eighmy,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Using your service has been a great experience. Each representative I have spoken with has been very nice and very professional. All of my questions have been answered in plain and simple terms. I really love using the client dashboard. Thank you.
Hello Mr. Cisneros,
Thank you for your great review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Just got started not long ago with help from Freedom financial. So far have been very happy with progress and program. Going better than I have anticipated. Calls from creditors have gone down tremendous. Was worried about my credit score but it done exactly what they said would do. "It would go down but don't worry it'll come back up in few months." So far it's true what they say.
Dear Mr. McMahan,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Feel like I can see the light at the end of the tunnel now with this help from Freedom Debt Relief. Never thought I would be able to eliminate my debt but with their help I am on the way. Customer service was so helpful and made my decision easy and comfortable. If you are undecided and need help this is your answer.
Dear Ms. Zumpe,
Thank you for your great review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Much slower response time than indicated. Different responses from reps. Initial contact stated I could call her anytime is no longer taking calls. She was great in getting me to the right people and did not have same experience with customer service.
Dear Ms. LaRue,
Thank you for providing feedback on your program. We are sorry to hear about your concerns with response time and customer service support. For the fastest response to your questions or concerns, please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Great company. Best decision I've made. I'm saving more money now than ever before. I have told some of my friends that are paying on cards and seeing no results on the bill going down. This truly is the best thing for me right now. Only problem I have with this company is they didn't tell me the money is from the amount you owed. Not the amount the credit card company would get paid. That needs to be told to a customer before they sign.
Dear Ms. Clark,
Thank you for your positive feedback! We are thrilled to hear about the reduction of your debt along with your savings within the program! We look forward to your continued success with Freedom Debt Relief!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I'm very please to be on the program and thank you very much for your support. I would recommend to a friend if they have any type of financial hardship and family. Every time I call I get good reviews. Customer service very helpful and thankful.
Hello Ms. Wiley,
Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Freedom has been great to work with and I am satisfied with their assistance in becoming free from debt. My son however who shares my first and last name now has some serious financial, credit and court issues due to apparent crossover and failing to verify all personal information on accounts. Not sure how to repair this for him.
Hello Mr. Byron,
Thank you for your positive feedback regarding the program! We are glad you enrolled and look forward to helping you become debt free. Any occurrences with your son would be unrelated to the program, as we do not report to any credit agency. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
My wife and I are very easygoing to help you solve our financial problems. It is a tranquility that we have. Very good professionals. We have solved some debts. Thanks FDR. If you have debts you trust in FDR. They will be willing to help you.
Dear Mr. De Santiago,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Freedom Debt Relief was able to negotiate very favourable terms and conditions for the settlement of a debt to both you and the creditor's complete satisfaction. We recommend them with no reservations if you are faced with a situation of a similar nature.
Dear Mr. Garcia-Ribeyro,
We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Organizing the debts making it go down quickly with monthly fee helps heal the credit card trap. Makes a real difference in high interest rates of credit card debts by speeding up the payments and I am very pleased with Freedom Relief.
Dear Ms. McVeigh,
Thank you for your positive review! We look forward to continuing to assist you in getting debt free!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
This was the best thing I did by getting help from FDR who already settled one of my cards. 2 more to go. I am happy with them. Thank you FDR. This company can anyone to become debt free. Someone is always willing to help. Very satisfied.
Dear Mr. Lee,
We appreciate your outstanding review! We are elated to hear about your wonderful experience between our negotiations department and our Client Services department! Thank you for recommending Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I am happy with the work they did. l recommended to anyone. Thank very much Carlos **. They did a good job on my bills. Everything is getting there. Everything is satisfactory. No complain. They answer all my question. They always there for me and fast in everything they was doing.
Hello Mr. Cortes,
We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program and this begins in enrollment. We are pleased to have you in our program and look forward to your continued success.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Everyone has been very helpful and very friendly. They have sent me congratulations cards on 2 of the settlements then I also received a birthday Card from everyone! When you call them they are all very courteous and very helpful and friendly!! They make sure they have answered all your questions and make sure there is nothing else they can help you with.
Hello Ms. Ward,
Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
So far so good. Settled on 2nd account for a third of what I owed. First one settled for 50% of amount due. No phone calls from creditors or collection agencies. They efficiently work in the background and update you during the whole process. You can also check things out on your online dashboard. So nice not having to worry about debts I couldn't possibly pay down. Sending minimum payments would have taken almost 20 years. Debt free in 4 years? How awesome is that!
Hello Mr. Menna,
We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I have doubts about program, but I think my doubts have subsided with my first settlement. I was told when signed up that it will take 6 months to year to settle this debt, and credit score would go down just a little. It has dropped to 530. Looks like it will take 3 yrs before all is settle. I Think the underwriters should be more forthcoming about how everything works and fees. If I knew how this how it works, and how the fees are calculated, so I might have not enter this program. Sick of being lied to or not told the whole story. I'm in the program now so have to deal with it. Amazing!
Dear Mr. Cross,
We apologize for any miscommunication during enrollment that caused you to have a different idea about how the program works. We understand the frustrations you are experiencing and encourage you to reach out to our Client Services department to discuss your account with an advocate. We look forward to your success with Freedom Debt Relief and are excited to help you reach your ultimate goal of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
They have done exactly what they said they would do. My debt is dropping quickly. It's been a very smooth transaction! I would recommend them to anyone in credit card debt. Very quick to respond to inquiries and have handled collection calls so I didn't have to.
Hello Ms. Royce,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
FDR has been a great help. Getting sued by Discover, so it VERY scary. Was NEVER late with any debtor payments. Just want to get out of debt faster as my wife's health is not the best and don't know how long she'll be able to continue working. It's been a LOT of sleepless nights and not eating very well because of all this, but praying a lot and asking for help. Thanks.
Dear Mr. Knier,
We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I cannot be happier with Freedom Financial. I felt immediate relief from the stress and worry I was feeling. They have lived up to everything they said they would do and their Customer Service is beyond excellent. I recommend Freedom Financial for debt relief.
Hello Ms. Barker,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I have been very happy with the service provided by Freedom Debt Relief. It has taken a lot of worries off me. They reached a settlement and are paying the settlement out of the funds I transfer each month. I would recommend them to anyone who finds themselves in credit card debt.
Hello Ms. Brown,
Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
So far in the process, everything appears to be going fine but it is way too early to assess my overall experience with this company since nothing has yet been negotiated in five months. We are just waiting for funds to build up to put FDR in a position to negotiate. So, we are in a holding pattern at this point but their performance thus far has been great.
Dear Mr. Perry,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I have been enrolled in the FDR program for about six months and I have three resolutions already. Every employee that I have dealt with has been professional, very kind, very prompt. They have kept all of their promises that they outlined prior to me signing. Yes my credit score did take a plunge however once all my debt is resolved it will go back up, it's to be expected. I'm very pleased with their service, their achievements on my behalf and I would recommend them to all my friends and family.
Dear Ms. Miller,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
Very friendly, professional staff! They truly are all about helping you resolve your debt and helping you fix your credit! I would recommend FDR to anyone who is struggling to pay off those terrible credit cards! They will take forever to pay off if you only pay the minimum due! Thank you so much FDR!
Hello Ms. Beach,
We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2017
I'm very grateful for this opportunity, I'm experiencing excellent customer service and I'm looking forward to accomplishing this burden with the help of Freedom Debt. This company had reach settlements already for me, they are very organized and professional and take care of your debts while you live at ease.
Dear Ms. Laidley,
Thank you so much for your great review and congratulations on your settlements thus far! We look forward to your continued success within the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2017
I am very thankful for all that you have and are doing for me, your services are very much needed and are helping so many out of their finical debt. I have recommended your services and will continue to do so! Thank you very much for all that you do!
Hello Ms. Jaramillo,
Thank you for your great review! We are pleased to know that the program has proven to be successful for you thus far and we are grateful for your continued referrals to friends and family who may benefit from our assistance as well! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2017
When I originally talked to someone I told them I wanted to retire in 2018. They said it would be no problem settling before then. We were paying one credit card off at a time. I wasn't behind with anyone at the time till I started with them. Then they came up with the idea to give me a loan to pay all of my creditors off. The only drawback which I didn't realize it would take a couple of years after I retire to pay their loan off. Which I pay them almost twice the interest on my loan than I was paying to my creditors. Also I pay every other week. I asked if I could change the dates because my rent and car payment was due the same week as their payments but they said they could not do it.
Hello Mr. Schoffstall,
We are sorry to hear about the frustrations you are experiencing with Freedom Debt Relief and the Consolidation Plus program. We would like the opportunity to reach out to you and discuss your account and see what we can do to resolve these concerns. Please let us know the best time that we may reach out to you!
Reviewed April 23, 2017
After having been a client of FDR for nearly 2 years, sending them over $1,000 every month, and seeing all of these fantastic reviews of their services, I felt compelled to write a review myself, and share the facts of my experience. I enrolled with FDR with my many credit card accounts, believing that they would advocate for me, help with my feelings of being overwhelmed, and that their "expert negotiation experience" would be of financial benefit for me and help me in minimizing long term damage to my credit report. I believed that up until last week. That was when I clicked around on my client dashboard and realized that one of my account had actually cost me 111% of the original balance, when I factored in the fee that FDR had assessed.
As I looked further into my dealings with FDR, here are more facts that surfaced: My client dashboard shows that FDR has saved me $10,000. However, my original balance was $60K. My current balance, when I add up what has been paid off and what is to be paid off is $75K, an increase of FIFTEEN THOUSAND DOLLARS. I had my taxes prepared and filed early and looked forward to my $800 tax return. The day before taxes were due to be filed, I received a 1099C from FDR. Amending my return with this document caused me to owe $240, which I had to borrow from a family member on short notice (embarrassing!). That cost me over $1,000.
On average, when factoring in fees for my accounts that have settled, FDR has only netted a "savings" of about 14% of the original balances (which amounts to about $4K and some change, not really the $10K that shows on the dashboard), which is clearly offset by the above facts - that my original balance has risen by $15,000 and I lost out on my tax refund. I have been sued twice by creditors, and just received a summons last week by a 3rd creditor. My credit is trashed, as is my husband's. Several of my accounts have gone to collections, which I understand from recent research, I can likely settle myself for far less than I can expect FDR to settle them (especially when considering that they are going to charge me 20% on that original balance which keeps rising, no thanks to their "expert negotiating skills").
Although the original documents that I signed for my "special purpose account" state that I can close my account at any time without penalty, upon reading the many reviews online from others, I have no reason to believe that I will see any of MY money that is sitting in that account. Currently, I have about $1,000 in my account, and FDR fees for the debt account that is currently being paid have not yet been assessed. That particular debt was settled for 80% of the original balance when you factor in the 20% fee from FDR.
The one positive I have to say about FDR echos what other reviews have stated - their customer service is fantastic. Unless you call them to point out that their "services" cost you 11% over your original balance and ask if perhaps it was a clerical error, as I did last week. In that case, they don't have much in the way of answers or reassurances to make you feel better. If you send them money and call them when you are stressed, they are very good at patting you on the head, making you feel better, and continuing to take (lots) of your money; all the while making you feel as if they are helping you. I imagine that if you have a small balance of debt on a few accounts, it would be easy to go along with this and come out feeling great at the end of the experience, because you would be none the wiser. And that must be the case with many of the glowing reviews listed here.
Hello Ms. Murdock,
We apologize for the confusion and inconvenience experienced, specifically in regards to our settlement fees and any 1099Cs that you have received. We would like the opportunity to discuss and review your account with you and go over any associated fees and savings you have received. Please let us know the best time that we may reach you at!
Reviewed April 23, 2017
They settled fairly quickly with debtors. Offered a loan alternative to speed up process. Interest is high as is the payment. When faced with going to court I suppose it's a better alternative. My only real concern is I take home 2500 a month. Here's the math break down: Mortgage - 1132, Car - 430, Replacement window payment - 340, Freedom debt currently 550 soon to be 625ish. Add up those bills = 2452 now and soon to be over 2500. These do not include food or gas or insurance etc. I need to lower that Freedom Debt bill - I'm still drowning in debt.
Dear Mr. Lisi,
Thank you for your positive feedback regarding the program. We apologize for any additional strain that the program may be having on your finances. We strive to ensure that your monthly deposit is less than the total of your minimum monthly payments to your creditors. If you are still struggling with the monthly deposit amount, please reach out to our Client Services department for assistance at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed April 21, 2017
I cannot even begin to express the Great and awesome experience that I had in my conversations and dealings with the rep I had help me. Felicia has a genuine caring and compassionate approach to her job that put me at such great ease in my nervous state of mind in proposing to do this. Thank you for having her and ALL that she did for me. I could write another 100 words to express my gratitude for her efforts and assistance. I feel truly Blessed with her as my rep.
Dear Mr. Aguirre,
We are so pleased to hear about your positive experience during enrollment with Felicia! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 21, 2017
I kept getting calls from creditors saying they had not heard anything from Freedom. When I would call Freedom they would say they needed more paperwork from me. I submitted paperwork on three separate occasions. Thing was nobody said they needed anything till I would call. Then I was taken to court and my attorney from NLLG didn't show up. So then I had judgments against me and wages could be garnished.
Hello Ms. Briggs,
We appreciate your feedback and we are sorry to hear about the frustrations you are experiencing within the program. We would like the opportunity to discuss your account with you and resolve the concerns you have. Do you have a preferred time that we may reach out to you?
Reviewed April 18, 2017
A lot going on with our end of the deal. Letters, lawyers, phone calls. Not a good understanding of what is going on with FDR. No single person is designated for our communications. Information sent in with a very weak confirmation coming back.
Hello Mr. Williams,
We apologize for the concerns you are experiencing currently. We would like to bridge the communication gap and provide better insight to what is happening within your program. Please let us know the best time that we may reach out to you!
Reviewed April 17, 2017
It's been great working with the team and I'm happy to be successfully working towards being debt free. I have a plan in place and I can see myself debt free. My fiance was skeptical at first, but she has seen the progress as well and is happy with our decision to move forward in the process.
Dear Ms. O'Conner,
We appreciate your fantastic feedback regarding the program! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 16, 2017
Our experience with Freedom Debt Relief has been good. When we call for information everyone is very helpful. It is great to see some of the credit card being settled. Can't wait until all of the credit cards are settled and gone. PS Capital One acc ** are emailing us that they are going to send this acc to their lawyers.
Dear Mr. Goulart,
Thank you for your great review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 16, 2017
I am very happy with the progress Freedom Debt Relief has made for me. They have settled my accounts and my payments are very reasonable. I would recommend them for anyone needing help with debt relief. They will work with you, listen to your thoughts and are friendly and easy to work with.
Dear Mr. Amekhum,
Thank you for your very kind review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 15, 2017
My experience was truly awesome. Daniel was very knowledgeable and patient. He walked me through every step of the way. I wasn't sure how to keep in one the phone while going to emails to sign the documents. He helped me feel so much relief about my situation. It felt like a ton of bricks was lifted off my shoulders.
Hello Ms. Townsend,
We appreciate your great review and 5 star rating! We are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 14, 2017
All the people I've dealt with have always had my well being as their main goal. Great to deal with. Were willing to change the order of payoff when creditor started treating us unfairly. Are now using funds to pay off our second account in just 7 months.
Dear Mr. Kooima,
Thank you for your kind review and congratulations on your initial settlements! Rest assured our negotiators are working hard to obtain settlements on your remaining accounts. We look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
I have only one thing to say, "I can finally sleep at night." I love having help and it's only a phone call away. I do recommend you to my family and friends. I feel like a weight has been lifted off my chest and I can breathe again and best of all it will be paid in four years.
Dear Ms. Fridley,
We are so happy to hear about your great experience with Freedom Debt Relief, along with the stress relief that you are experiencing! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
I did not understand that it would take so long to negotiate. I thought it would be negotiated quickly and then I would immediately start paying down. So far it's been seven months and the bone they paid off the smallest credit card.
Dear Ms. McKeown,
Settlements are dependent on sufficient funds accumulating in your dedicated account. We would like the opportunity to review and discuss your account with you so that we may resolve the concerns you are having. Please let us know the best time that we may reach out to you!
Reviewed April 13, 2017
Freedom Debit Relief has been excellent to deal with. They have saved us financially. I would strongly recommend them if you have severe debt problems. Their system works as long as you do what they say. I find them very knowledgeable.
Dear Mr. Bouas,
Thank you for your kind review! We are pleased to know your experience has been nothing short of excellent and we greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
It has been both a pleasure and relief working with FDR. The tools help me easily stay up-to-date with my accounts/status and their customer service is very timely. The whole process has been great so far. I wasn't sure what to expect when I started the program. So often you're told one thing and another happens, but with FDR, everything was easily laid out for me. Customer Service never takes more than 24 hours to respond to me about my inquiries and the dashboard helps me easily see how my accounts are being resolved. Overall, a great experience in moving towards becoming debt-free.
Hello Mr. Lee,
Thank you for your phenomenal review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
Service and communication are the best. I received emails for all the detail of my settlements. I also received confirmation for all my settlements. I got phone call to follow up in my cases for customer satisfaction. I also get email for approval of my settlements.
Dear Mr. Luu,
We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
Taking the step to take control of my debt to gain financial freedom has been one of the best choices I've made in a long time. I skeptical at first but all of that went out the door from the first call with my agent. Freedom has been great!
Dear Ms. Washington,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
Thanks to Freedom I am on my way to getting my finances back on track??? The staff is always very helpful whenever I have any questions. I highly recommend them. They didn't hesitate to help me. When I made the call to them I really didn't expect them to say we can help. The application was easy to fill out and didn't take long to fill it out.
Hello Ms. Krause,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
I did not know where to turn when I realized that I couldn't even pay minimum payments and still feed myself and keep a roof over my head. You were there for me. You were the answer to my prayers. I'm only about six months into this but I couldn't be happier.
Dear Ms. Anderson,
Thank you for your wonderful review! We are so grateful for your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
I have been a client for approx. ten months, could not be happier with my progress. Very happy. I can see the light at the end of the tunnel, highly recommend! Lowered my monthly payment and I have one debt settled and two more in the works! DO IT NOW!
Hello Mr. Hanson,
Thank you for your great review! We are very happy to hear about the great success you have had with Freedom Debt Relief and we look forward to continuing to assist you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2017
I have been working with Freedom Debt Relief, Brad **. I am very grateful & appreciate working with them. I believe I will be out of debt & comfortable in my social security years. I refer this company to friends & family members. I also am appreciative of how easy it is to make my payments. Thank you.
Dear Ms. Peters,
Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I've had a great experience, everyone I have dealt with have been professional and helpful. I feel that my case is important and I am informed immediately when anything changes. So far, I have found nothing negative to say. Whenever I have a question, it is answered.
Hello Ms. Will,
Thank you for taking time to leave positive feedback for us! We are very happy to hear about your great experience with Freedom Debt Relief thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Not kept informed. No action until accounts referred to collection agencies. Kept changing contact numbers, people, parts of Freedom Debt. Some things not corrected because I didn't know anything was wrong. Other things not corrected till I called freedom debt.
Hello Ms. Shanks,
We are sorry to hear about the concerns you are experiencing however we would like the opportunity to correct these items and resolve your concerns. Please let us know the best time that we may reach you at.
Thank you!
Reviewed April 12, 2017
FDR has been a lifeline for me. I am in so much debt due to circumstances beyond my control. I started on the road to clearing up my debt in October of 2016 with about $25,000 in debts. Several have already been paid. FDR has garnered respect because when I've told several debtors that I was working with FDR they have agreed to wait to be contacted and have stopped calling me. I would recommend FDR to anyone who needs help with debtors.
Dear Ms. Martin,
Thank you for your outstanding review of Freedom Debt Relief and the service you have been provided! We are beyond ecstatic to hear the wonderful things you have to say about our program and we are grateful for your referrals to friends and family who may be in need of our assistance! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I have had a great experience so far with this company. I have been a member since January 2017. One debt has been settled. If you're on the fence take the plunge. Professional advisors, EXCELLENT SERVICE!!! I'm very satisfied. Huge burden has been lifted.
Hello Ms. Whitaker,
Thank you for the positive feedback and congratulations on your first settlement! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I am always satisfied when contacting Freedom Debt, no matter who I speak with, they are always very nice and helpful. If I don't understand something I'm concerned with they are patient and concerned that I understand everything I called for before hanging up and if I need to call back, to do so because they are there for me.
Dear Ms. Giles,
We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Absolutely I would. Customer service is great. Reassurance is second to none. It's been amazing paying off my debt this way instead of bankruptcy. Yes I would absolutely recommend Freedom Debt Relief to anyone having trouble with credit cards.
Dear Ms. Raetz,
Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I asked if I could have a say in which account would be settled next. The account listed last on my dashboard is being very aggressive with collection calls. I received no response to my question. The obvious perception is that FDR has my money, so they will do whatever you want to.
Dear Mr. Edgar,
We apologize for any frustrations regarding the settlement process. Unfortunately we are not always able to accommodate requests regarding the order of accounts settled, because we want to pursue the best possible settlements to save you the most money! We would like the opportunity to discuss this with you further, do you have a preferred time that we may reach out to you?
Reviewed April 12, 2017
After experiencing a devastating family financial crisis, I tried to contact my creditors to work with me but they were not interested. I turned everything over to Freedom Debt Relief and they have already settled my first account and are working on my second. This is so much better than filing bankruptcy. I would certainly recommend this service.
Dear Ms. Morse,
Thank you for your kind review! We’re happy to hear about how quickly your initial accounts were settled and look forward to settling your remaining debt and meeting your goal of officially being debt free.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Christopher ** should be commended on such a fine job. He helped my wife and I go through all the steps. He took many phone calls from me. It seems to be going great. I was sent a letter regarding one of my accounts, which could go to litigation. Christopher was excellent in helping me.
Hello Mr. Moffre,
We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Christopher. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I am very happy with how Freedom has handled every situation when I have reached out to them. They seem to really care about their clients and help in every way. They also keep me up to date on everything that is happening. Thank you Freedom.
Dear Ms. Wright,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Great customer service, very knowledgeable, friendly and nice. Always willing to help and explain any questions or concerns. Everyday I have called to speak to someone, the representative has been very helpful, friendly and willing to help. If the representative does not know the answer, they will find someone to help me with my question or concern.
Dear Ms. Canul,
Thank you for your excellent review! We strive to provide world class customer service to all of our clients to ensure they are completely satisfied with the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
We did some research with Freedom Debt Relief before we choose and they seem to care for helping others in need. We would recommend them to anyone that need any help with their debts. They are very helpful when you call and have any questions about anything or problems. Thank you Freedom Debt Relief.
Dear Ms. Day,
Thank you for your kind review! Our Client Services department is highly trained to provide world class customer service to ensure diligence and helpfulness. We look forward to your continued success within the program!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I would definitely recommend this company to my friends and family because they are working around the clock to relief my debt. They have been able to reduced them by more than half of the debt which it is pretty nice and the best part is that I am going to be able to be debt free in 3 years. Pretty nice.
Hello Ms. Cisneros,
Thank you so much for your kind review! We are pleased to hear about your satisfaction with our program and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
I asked for help with our debt late last year. I don't know exactly how the process works, but it seems that it is dealt with one creditor at a time. I don't know if this is by design or if that is how it's done. The phone calls have lessened over time. I appreciate the service so far, it seems like a slower process than it really is. Progress is being made. I am a satisfied customer.
Hello Ms. Smith,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Only wants to communicate one way. Doesn't take customer questions about how and what they considered important. They will not let you see dashboard unless you agree or denies settlement. They try to strong arm you into 50-60% settlement.
Hello Joe,
We are sorry to hear about your frustrations with the program. We would like to work with you to resolve your complaint. Please let us know the best time to reach out and if you prefer phone or email communication.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Freedom Debt Relief is a great help. Especially after asking the credit card companies to help you and their reply is, "we have no program to help you." I would recommend Freedom Debt Relief to anyone with a lot of credit card debt.
Hello Ms. Sauers,
Thank you for your excellent review! We look forward to assisting you in becoming debt free and we appreciate your recommendation of our program to your friends and family! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
While we understand this process takes time, we are not nearly as satisfied with the progress being made this far. In the 6 months we have been with FDR only one account has been negotiated and there are enough funds to settle at least 4 more with no headway. We had expected greater results at this point per initial conversations with the team. A more realistic timeline should be given that it can take up to it over a year to see real results from the program.
Hello Ms. Worthen,
Thank you for your feedback! We understand that settlement time frames may seem to take longer than anticipate and we would be happy to explain and discuss the process with you, to ensure your ultimate satisfaction with the program. Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
They are kind, knowledgeable and up to date. They work with you on the date. Can't make it on that date, they work with you and change it to a date that works. They can change the date as many times it takes to fit your needs.
Hello Ms. Moles,
Thank you for your kind review! We are pleased to know the program has proven to be successful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2017
Freedom Financial network has taken all of my debts that were passed you in the ones that I've struggled the payoff for years, put them together and got me to a place where I can honestly say that I am financially able to put money down on my bills monthly. This brings great relief to me and my family. They were highly educated and letting me know what would happen to my score while in the program and I've already started to watch my score increase as seems are being paid off. I like the fact that everything was black and white, there was no gray areas and all my questions get answered when needed.
Dear Ms. Sorel,
Thank you for your fantastic review of the program! We are thrilled to know you are experiencing the benefits of becoming debt free already! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
Media
