Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,921,192 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 164 Reviews 32235 - 32435
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    Staff

    Reviewed May 19, 2017

    I have been putting off calling just because I had no idea how it worked. Greg ** put me at ease as soon as we starting talking about my bills. He said to slow down, take my time, when I was trying to find info he needed. Very helpful with all my questions. I will definitely recommend Greg to friends and family!!! He was very knowledgeable about any questions I had.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Cutteridge,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed May 19, 2017

    So far my experience has been good. Staff very friendly and very informative. Answer questions promptly and accurately. I just started the program so I am still in the learning process, but they talked me thru the internet process, and you have easy access to your accounts.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Tennant,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed May 19, 2017

    Marisela was very kind, listened very well, and explained everything very well. She was also very patient and made me feel a lot better about getting out of debt was a lot easier than I anticipated. She was very sweet and understanding about my baby crying while I was on the phone with her.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lockhart,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceProcess

    Reviewed May 19, 2017

    My experience with Jacob and Freedom Debt Relief was great. Answered every question I had and made me feel comfortable with my decision to go this direction with my debt. My experience was so good my husband changed over to Freedom from another debt relief program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Chaverria,

    We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    PriceProcess

    Reviewed May 19, 2017

    Very happy with all aspects of the program. Very satisfied and think I will be achieving everything I had hoped in the very near future, thanks for all your help. I would recommend your service to anyone interested in getting out from under those high interest credit cards and getting back on financial track.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Copher,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 19, 2017

    Shaun was so helpful and eased my worried mind every step of the way. I could feel almost instantly he was on my side and here to help. Thank you Freedom for giving me my freedom back. I look forward to all your help and advice through this difficult time, it makes me feel great to know I have support and to know I'm not alone.

    Thanks for your vote!
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    Customer ServiceStaff

    Reviewed May 19, 2017

    My experience with FDR so far has been very positive. I have 3 out of 4 settlements with creditors within 6 months! The debt totaled $50K and settled to $30K. The customer services are very helpful and prompt response to any questions. I highly recommended.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Winters,

    Thank you for your kind review and congratulations on your initial settlements! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 19, 2017

    Nicole ** took me through my registration. She was very kind, knowledgeable & courteous during this process. I was unaware this was so easy to complete. Like most, I was skeptical. But, with Nicole's help I am on my way to settling my debts. I can't thank her enough. She is an asset to your company. Thank you again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Gonzalez,

    We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed May 19, 2017

    I was greeted by a friendly, courteous, knowledgeable professional who explained your program in full detail to me. He (Jason **) took the time to go over my concerns and helped me successfully enroll in the program. Your welcome team went over additional details that also helped me with setting up my account with Freedom Debt Relief. I will be recommending your services to friends and family in the future.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. DiCataldo,

    Thank you for your kind review! Our enrollment department is highly trained to provide world class customer service to ensure diligence and helpfulness. We look forward to your continued success within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    Staff

    Reviewed May 19, 2017

    He was the best! Thank you! He was very informative and easy to relate with. Understood what was happening and how he could help. A very good listener and was very detail oriented and well-informed and educated.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Santiago,

    We are delighted to receive your review! We work hard to provide world class customer service to each client.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

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    StaffTransparency

    Reviewed May 19, 2017

    Michael was a wonderful person to work with and I will highly recommend him to anyone I know who is in the financial status as I am in. Everything was explained to me in a manner which I understood and was very attentive to every question I had.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Souza,

    We appreciate your feedback! Our Account Executives strive to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 19, 2017

    Scott the guy who helped me register was awesome at explaining everything to me. This is my first time to experience info. All is great as far as I'm great. Thank you for all the time that was taken to set up my information. I would like to let more people know how to get help if needed.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Tennison,

    Thank you for your great review of both the company and also the Account Executives who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2017

    I have a very great and positive experience with your consultant Kara **!! Since the first time I made the phone call, she is very kind, informative, and professional with a lot of patience to me! I immediately felt confidence to let her help me with set up a recovering account and financial path for my future. I believe Freedom relief is very lucky to have a wonderful employee like her! Many thanks to her!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Ms. Ng,
    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed May 19, 2017

    We have been sending e-mails to Taylor ** and Robert at Debt Relief and no updates on what is going on. We sent information to both about JC Penney's want to settle and with a very attractive offer and I sent it to them and no answer. I am very concerned, we are trying to resolve our situation and lack of communication is not there. Did we go to the wrong company? Creditors are getting more aggressive and we don't know if the Freedom Debt Relief has contacted them. Not Happy!!! We need help!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Martinez,

    We apologize for the lack of communication you feel you are experiencing. We strive to ensure all of our clients receive ample updates regarding their account. As part of the Executive Services team with Freedom Debt Relief, I would like to arrange a time to discuss the concerns you are having and find resolution for them.

    What hours are you typically available to discuss these items further?

    No response received
    Verified purchase
    StaffTransparency

    Reviewed May 19, 2017

    My experience with Freedom Debt Relief, more specifically, Kaleene **, was flawless. Ms ** not only explained everything thoroughly but answered my many questions with exceptional patience. My experience was great with Kaleene **. I will recommend this means of settling debt to anyone who finds themselves in the financial situation I am in.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Curtis,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Kaleene. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 19, 2017

    My experience with Venetia was excellent. She was prompt in returning my call and getting things done promptly. I feel comfortable calling her at any time if needed. Velma from Client Services was very patient and took time to make sure that I understand everything she was going over.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Belfield,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 19, 2017

    I have been an FDR customer since September 2016. They are extremely efficient, customer oriented, and I am confident they will expedite my path to being debt free in the near future. I would highly recommend their services to my friends and colleagues.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Mitchell,

    We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 19, 2017

    I was treated very professionally and the information given to me was specific and thorough. Tyler took the time to repeat the information for me to understand. The information was quickly emailed to me for my review. I was not pressured to complete any task.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Ryan,

    We are so happy to receive your positive review and rating! We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 19, 2017

    Linda is the "BEST." Great guest service. Anytime I need help she always there to help me... "TOP GUN!" She never make me feel bad or is my bad and I will be debt in least than 42 months... thanks Freedom Debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Cheng,

    We appreciate your feedback! Our enrollment department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceTransparency

    Reviewed May 19, 2017

    My wife & I started in August 2016 with $40k of debt. We were paying our bills but was looking for a way to consolidate our multiple lines of credit and reduce our monthly credit card bill to free up our budget. One of the places we were talking to introduced us to Freedom. They explained the plan - all of which I was happy with. The monthly payment I was to pay was about 30% lower than what we were currently paying. We had consolidated our multiple lines of credit into 1 monthly payment. I was happy with that. I was told that the plan would take us about 4 years to complete. I was happy with that.

    Apart from the obvious, creditor calls & my tanking credit score everything was going as planned. Then I was sued. I found out after the fact that Discover had no reservations to sue you. This screwed everything up. I must say that NLLG was easy to work with but what I wasn't told up front was if you get sued the settlement % is higher. Discover was the one card that I owed the most on and it was settled for 80.25%. After Freedom added their 21% fee onto the settlement I owed 101.25% of the loan. The settlement was split into payments that would last 18 months. I wasn't happy.

    However soon after this (this is 6 months into the program) I received an offer from Consolidation Plus (Freedom's sister company) to consolidate the rest of my loans. Basically they settle the rest of your debts and they consolidate the sum of the settlements plus your fee into 1 payment. I was thrilled about the offer but the offer was awful. Basically it was putting me back to where I was at the start but paying more. Payments were going to be bi-monthly and each payment was going to be close to the one current monthly payment I was making. Fortunately I had another line of money open up and I was able to get out of the bad situation. In summary - the plan probably works for some but didn't end so well for me. Customer Service is great - their web portal was great - but the overall service didn't end up as advertised.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Lawing,

    We are sorry to hear about the miscommunication regarding how the program works, accounts being settled and credit impact. As a member of the Executive Services team at Freedom Debt Relief, I would like to discuss the concerns that you are having and answer and questions you might have.

    Is there typically a good time that I may be able to reach you at?

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    StaffProcess

    Reviewed May 19, 2017

    Greg the person who helped us or helping us is really good and enrolling on this program makes our life more lighter and on this program we know we have a set date/year when we finish the debt that we're paying for so long. Looking to finished the program sooner!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Esmino,

    Thank you for your great review! Our team of highly trained Account Executives are always eager to assist and I am pleased to hear that you have received the utmost customer service.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcess

    Reviewed May 19, 2017

    Just starting the process and have been verbally and electronically supplied with information that clarifies the process. So far customer service has been extremely helpful. I have a tight schedule and they have worked with me on setting up times to talk on the phone. Hopefully the level of service will continue once the sign up process is complete.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Ballinger,

    Thank you for your phenomenal review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Elizabeth increased rating by 2 stars.
    Transparency
    After a positive interaction with Freedom Debt Relief, Elizabeth increased their star rating on Sept. 14, 2017.

    Updated review: Sept. 14, 2017

    Everyone has been so helpful and considerate since this process started. Always available by phone for my questions or concerns. It's such a relief when a bill has been paid off. Progress is shared immediately and always available for my viewing. My pay fluctuates each month and they always are ready and willing to adjust the date.

    Original Review: May 19, 2017

    I have not been able to interpret the comments on the accounts and have asked what they mean but haven't gotten any explanation except to look at it. I would like to be able to have some idea if there has been any communication with the companies.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Swam,

    We are sorry for any confusion regarding your accounts. We would like the opportunity to discuss and resolve the confusion and concerns. Please let us know the best time we may reach out to you!

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 19, 2017

    Mr. ** was Informative, resourceful, most importantly, eager to help resolve my debt before I got deeper. I'm actually lost for words. I felt important. I also didn't feel like I was being pressured or hustled. And answered ALL my questions.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Starks,

    We are delighted to receive your review! We work hard to provide world class customer service to each client, along with multiple resources to manage and check on the status of your account within the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Verified purchase
    Staff

    Reviewed May 19, 2017

    My agent, Patrick **, was very professional and informative. Made me very comfortable in that I could ask questions freely. There was no pressure. However, facts are facts and numbers speak for themselves. This is the best solution for me. I appreciated his support. I cannot speak on tools and resources as I have not received my packet yet.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Overstreet,

    I am very pleased to hear about your positive experience with your Account Executive! We strive to provide word class customer service to all clients. We look forward to continuing to assist you.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 19, 2017

    Thank you for all the kind support that your team members provide. You are very helpful. You take the time to answer my questions that may arise and also provide me with feedback on my account progress. It is also helpful when I get directed with the proper department that can further answer my questions.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Venegas,

    We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2017

    Freedom Debt Relief is a professional and helpful company. If you have any amount of debt and want relief, give them a call. They answered all my questions before I signed up and are always happy to answer any others that I have along the way. I would recommend and have recommended them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Koehlmann,

    Thank you for your kind review! Our Client Services department is highly trained to provide world class customer service to ensure diligence and helpfulness. We look forward to your continued success within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Verified purchase
    Staff

    Reviewed May 19, 2017

    I am thankful for the help I have received. Robert was very nice and helpful and went his way to help me and find ways to help make it easy for me. I don't think I could find anyone else that would do that. I would recommend anybody that's going through rough times to check this out.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Nielsen,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed May 19, 2017

    This company is truly a life saver. When I was drowning they made it simple and give me the support and clearly I needed. Just follow the steps and stay engaged, and little by little the changes for the good will happen. I would recommend this to anyone.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Rivera,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2017

    I will never forget the cordial responses that I received when I first called. The mild tones and pleasant attitudes allowed me to gather my wits to answer questions calmly. After being connected to Jan, the rest was a true blessing!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Versey,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 19, 2017

    I was browsing through the internet and came across an ad for Freedom Debt Relief and decided to check it out. Not long after I received a call from Adam **. I contemplated not answering it as it is embarrassing being in this situation. Adam put me at ease right away, he was very professional and kind and listened carefully to my story. I have completed the Welcome Packet and will be sending it tomorrow to start our process to becoming debt free???

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Dickson,

    Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed May 19, 2017

    Tiffany went above and beyond to help me! I was very indecisive about enrolling but her knowledge of the product and facts she presented ensured me I was making the correct decision! We are still early in the process but excited in what Freedom Debt can do for my wife and I.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Labott,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Tiffany. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceStaffProcess

    Reviewed May 18, 2017

    Solomon was very thorough and prompt (called exactly when he said he would!). I appreciate his help and look forward to this program. He was very helpful. I was amazed at how quickly I received the phone call as soon as I signed up for the program. I feel relief, knowing that going deeper into debt with high interest charges will no longer be "my story." Thank you!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Carlton,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Solomon. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed May 18, 2017

    When I first contacted Freedom Debt Relief, I was not sure if this program was a program I could trust. After working with FDR, I have been very pleased with the friendly people and hard work. I have been telling my friends and family about FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Ringlero,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed May 18, 2017

    Not happy that every creditor has not been contacted. Would like them all to be contacted and then let them know where we are in the process. Still getting creditor calls, I would like these to stop. Would like to feel more secure with the process.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Satterfield,

    We want to alleviate any concerns you are having by letting you know that we will reach out to all of your creditors. The first time is when we advise them that we have the authorization to communicate on your behalf, through the documents you send in with your welcome pack. Then we will contact them again when we begin negotiations. We would like to go over your account with you and ensure that we have all proper documentation on file. Do you have a preferred time that we may reach out to you?

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase
    Staff

    Reviewed May 18, 2017

    I've been very happy with the service and support that we've gotten so far. Todd has been patient and supportive with every question and concern that we might have. It's a difficult, new endeavor we are going into, but Freedom Debt Relief has made it as painless as possible.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Stone,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Todd. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Transparency

    Reviewed May 18, 2017

    With this new venture I appreciate being able to speak someone when needed questions need answering. Very clear on explaining information. Hopefully everything works out and I get my bills paid off without any complications. Taqiy was very patient explaining everything.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Sorenson,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Price

    Reviewed May 18, 2017

    My husband and I were hanging on by a thread. Due to unemployment, medical bills, and rising cost of living, as well as unexpected home and car repairs (new roof, engine and 3 transmissions) and rising interest rates we were sick of just paying the minimums on our credit cards each month and not getting ahead. Freedom Debt relief was our ANGEL. We're now on our way to being debt free, it may take a few years but we're headed in the right direction.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Palko,

    Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed May 18, 2017

    George ** walked me through every step, made sure I understood everything. He was very patient and answer any question that I had. I'm looking forward to becoming debt-free so I can have peace of mind and live the rest of my time without all this stress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Ferron,

    We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program and this begins in enrollment. We are pleased to have you in our program and look forward to your continued success.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed May 18, 2017

    I thank God that I found this company that is willing to help people like me. I can only say positive things about you. I feel so relief since I spoke with Rey **. He was very understanding of my situation and started to explain how he could help me. He is a wonderful person. He was very patient with me and took his time in explaining how the program works. I am a senior citizen and can tell you that not everybody has the patience that Mr, ** has in answering questions and explaining. Thank you for your good service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Armenta,

    Thank you for your superb review of both the company and also the Account Executive who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 18, 2017

    Sari had all the answers to my questions, she put me at ease right away. This program is going to help us regain our financial stability. I would recommend this program to everyone in need of help getting out of debt from their creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Nevins,

    Thank you for your fantastic review! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Customer ServiceStaffTransparency

    Reviewed May 18, 2017

    Janelle has been more than helpful. I called in tears because of the amount of stress our debt was causing us. She quickly made me feel at ease and explained everything perfectly. I'm so grateful she's helping us get back on track!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Homer,

    We appreciate your feedback! Our enrollment department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 18, 2017

    I applied to Freedom Debt Relief and what I thought would be a long process turned into an easy, quick and comfortable experience. The team is extremely professional and really care and listen to your needs. I highly recommend FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Roig,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 18, 2017

    This was a pleasant experience to a real problem. I wanted to get my debt paid off as quick as possible without becoming stretched beyond my limits. Freedom Debt Relief had a plan that worked for me. I needed to pay off debt and regain my credit worthiness and Freedom Debt Relief helped me accomplish just that. I definitely would recommend them to anyone in a similar situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Gray,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 18, 2017

    It is the best service and helpful advice I ever had from a consulting firm. Thank you Bill & Shirley **. I highly will refer and recommend your services. Thanks to Shaun for his help and advice. Helped us out of making the right decision. Again Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Fisher,

    Thank you for your superb review of both the company and also the Account Executives who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 18, 2017

    My comments go strictly for Jennifer **. She has gone above and beyond and her Job to help me establish taking care of my debt. Without her help I would surely have moved onto a different company. She is an asset to your company and I hope you are aware of this. It would be a true loss to lose an employee such as Jennifer for your company. She is why I am still with Freedom. She has made sure that I have stayed with your company due to all she has done to make this process work for me. I am grateful for her services and to have her as my representative to help me. I hope you will consider future promotions for her. She deserves that.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Case,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Jennifer. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Transparency

    Reviewed May 18, 2017

    My experience was above excellent. Great service and Shaun explained everything to my understanding making it easy for me to decide to move forward using your company to help me get my financial situation back under control. Thank you Shaun.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Dubois,

    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 18, 2017

    Shaun was very patient with me and listened to me without interrupting. He was consistent with keeping in touch with me and I look forward to completing the program. He was prompt with emailing me back and offered suggestions of which accounts to enroll in the program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Brereton,

    We appreciate your positive review! Our enrollment department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcessTransparency

    Reviewed May 18, 2017

    My experience on the phone with Dorothy ** was very pleasant and very patient. She answered all my questions and she explained step by step with me. I told a co-worker about the program today and he was very interested.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Harrington,

    Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 18, 2017

    Michael was very knowledgeable and friendly and helpful. I'm thankful that he was able to help me on my journey to being debt free. The payments set was reasonable and his underlying of what I was trying to do to be able to save was right on point, it was as if he knew what my heart desire was. Thanks to Michael knowledge I'm on my way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Simon,

    Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 18, 2017

    They have all be very helpful in talking to them. I feel better. Thank you all for your help. They are very understanding and patience with me if I don't understand something. If any of my family or friends need financial help I would recommend you.

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    Customer Service

    Reviewed May 18, 2017

    I have seen my credit score increase steadily since being on Freedom's program. It does take time, but I know that the bills will be paid off way before I would ever get them paid off. Once you get past the collection calls, you will feel better about the deck in to be in the program. The customer service is great. Every call I make gets answered completely. Thank you for this service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Baskett,

    I am very pleased to hear about your positive experience with our company! We strive to provide word class customer service to all clients. We look forward to continuing to assist you.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 18, 2017

    I was very apprehensive when starting this program, but Quentin has the magic touch and made this process smooth. Whenever I try to get in touch with him, he is always there and with the knowledge that is needed in this delicate operation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Parker,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Quentin. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 18, 2017

    From the word "go", everyone was gracious and more than willing to help me. Every aspect was covered in detail and with care. At no point was I given the indication that anything would be less than perfect. I am completely satisfied and highly recommend their services.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. McGee,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 18, 2017

    We are very pleased with Patrick. He never make us feel bad about ourselves for getting into this predicament. We are so excited to finally get OUT OF DEBT. We can not say THANK YOU enough for all your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Dadisman,

    We appreciate your lovely review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed May 18, 2017

    Oronde responded in a timely manner to my online request for more info. During my phone call he reassured me that there is hope for my situation and that he would work hard to bring about a solution for our situation. Oronde was efficient in getting information to me and responding to any concerns or questions.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Netherton,

    We are so pleased to hear about your positive experience! Our Account Executives do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! We always make sure to accommodate your requests and help you reach your goals of financial freedom!
    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 18, 2017

    I've had a very positive experience with this company. Quentin has been excellent at answering my questions and has made me feel more comfortable with the decision to use this avenue to get my debt paid off. The credit card companies have been ruthless in their attempts to collect, but with the help of Freedom Debt Relief, I don't have to deal with them. It's like having a huge weight lifted off me!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Jenkins,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed May 18, 2017

    I wasn't made to feel alone or that I had done something wrong to get myself in this position. I greatly appreciate the help and resourcefulness of my current financial position. Also, upon calling with a question, I was promptly returned a call with an answer.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Strong,

    Thank you for your outstanding review! Our Client Services department strives to provide world class customer service to each and every client. We look forward to also working with you through resolving any remaining enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 18, 2017

    The experience has been excellent, Betsy ** has been very helpful, explaining everything clearly and she is available to help me every time I need help. Excellent work, I will recommend your company to friends I know are experiencing economic hardship.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Cesar,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed May 18, 2017

    Everything about the service exceeded my expectations. My rep was very friendly, explained everything in thorough detail, and helped me understand the whole process every step of the way. I could have asked for a better experience in helping me manage my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Leatherwood,

    We appreciate your great feedback! We are also very happy to hear about your positive experience with your Account Executive. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 18, 2017

    Since contacting FDR, I have been more than pleased with their help, concern and friendly attitude toward my financial disaster. FDR has been quick to respond to any needs that I have had and since receiving a summons to appear in court from one of my debtors, they have been right there for me with a litigation firm to assist me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Pittz,

    Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed May 18, 2017

    I've found the experience very easy and stress free. I feel comfortable knowing I am able to track my account and I am informed during the process. The information packet was great and provides good information on next steps. Also, it provides a great template to close your accounts, so you don't have to suffer any more on your credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Hill,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 18, 2017

    Take care of debt problems fast. They answer all questions in a very short time. Very efficient. I will recommend to any person that like me that have financial trouble. The employees are very friendly and they know what they are doing. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Hernandez,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 18, 2017

    I would recommend Freedom Debt Relief to a friend or family member because of the great service and support they provide during the process of becoming debt free or in a better situation. I have done a consolidated loan before years ago and they are no longer allowed to operate in California. One of my creditors recommended me to call Freedom Debt. Once I have a debt collector call and I tell them to call Freedom Debt they automatically apologize to me and say have a wonderful day.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Ardizone,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 18, 2017

    I am very glad that I discovered FDR and enlisted their help in reducing the problem which is weighing heavily on me. FDR and their expert constituents are guiding me in my effort to lessen this burden. I have found everyone I have had in my contacts to be well informed, courteous and showing great patience. All the aforementioned have given me careful and the conscientiousness to eliminate the worrisome task yet before me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Rath,

    We appreciate your feedback and are pleased to hear you have had a great experience thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 18, 2017

    So far so good. It seems to be moving slow but I now realize it takes time to negotiate with creditors. My experience with specialist & others that I've spoken with has been very pleasant while explaining the program in its entirety to me. I'm looking forward to my graduation date which should be in two years.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Means,

    We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed May 18, 2017

    I decided in August of 2016 to address my various credit card issues. I was unsure of how to proceed, but after contacting Debt Consolidation, I was given a myriad of options to effectively address the problem. This information allowed me to embark on a program that has yielded only positive results. I would highly recommend Debt Consolidation to my friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Myers,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 18, 2017

    Freedom Debt Relief basically saved my sanity. They took control of my debt and have turned into something that I can manage. Their staff is very friendly and very knowledgeable. The client dashboard is very helpful and you can see on a daily basis what is going on with your accounts. I would recommend Freedom Debt Relief to anyone that is struggling to pay their debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Elgin,

    We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 18, 2017

    I had a hard time deciding to trust my debt to FDR, primarily because of the disturbing idea of consciously defaulting on my credit card payments. The first six months were difficult to weather, with creditors calling all the time and no settled debts. Then, on the seventh month, I received a text message from FDR asking me to approve a settlement. A week later the second settlement came in. Altogether FDR has saved me over $14,000 dollars and I should be out of debt in two years. I definitely recommend FDR as an effective way to eliminate debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Martinez,

    We are grateful for your feedback! While we understand that the beginning stages of the program seem to take some time, we are glad you are now receiving settlements and seeing the savings and benefit of the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServicePrice

    Reviewed May 18, 2017

    Very poor follow-up and response to my concerns and emails. You recommended CONSOLIDATE Plus to me to help me out to get a loan, to facilitate and speed up negotiation and pay off the debt sooner while actually they tried to screw me big time and help themselves and you. Being charged $10 for every check payment you make. In summary, I wonder how much will I be saving when this whole thing is over with??!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Najm,

    We are sorry to hear about the concerns you are facing while in the program. We want the best for all of our clients and we would like to resolve these concerns with you as quickly as possible. Do you have a preferred time that we may reach out to you?

    Thank you for choosing Freedom Debt Relief!

    No response received
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    Customer ServiceStaff

    Reviewed May 18, 2017

    Initially I was concerned about doing this, the agents were very informative and helpful. While I'm not debt free at the moment I am getting there. I would recommend this service to anyone that is struggling to pay bills. Due to my debt I still have a few years to pay, but that beats 10 years or more. Anytime I have had questions or concerns I called and talked to a representative, whom would answer all my questions concerning the issue I had called about.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Taylor,

    Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceStaff

    Reviewed May 18, 2017

    I got myself in a bad situation with credit cards and loans due to several medical issues. I had tried a consolidation loan, but the interest was so astronomical that my estate would have been paying it off long after I died. At the time, it was all I knew to do. Then I saw an advertisement about Freedom Debt Relief. I called and the representative I spoke with was so incredibly kind and did his best to make me comfortable. I was so despondent about my financial situation and he assured me that help was just around the corner. I have been working with them now for nearly 8 months and I couldn't be more pleased! They have relieved so much of my stress by handling all the negotiations and I know that there is a solution, without the outrageous fees most companies charge. I HIGHLY recommend this company!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Hauk,

    We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 18, 2017

    When I signed up I was told I could mail in a check. I wanted to mail in a large check and called to find out how and the customer service rep told me it was impossible. There was no way to send in a check. Also, that same rep was looking at my account. If they were sharp and on the ball, would have told me that my account was at zero and that I had a payment due in a week or two. I was never told or totally forgot that you take thousands of dollars in commissions first before making my payments and I did not know I was at zero. If I had known I could have made a deposit of the $200!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Powers,

    We apologize for any confusion regarding your account or the scheduled deposit options. We would like to speak with you to review your account and discuss any further questions or concerns you may have. Please let us know when we may reach out to you in order to further discuss.

    Thank you for choosing Freedom Debt Relief!

    No response received
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    Customer ServiceStaff

    Reviewed May 18, 2017

    It's been going just great for me so far. These of tracking and monitoring my progress and the friendliness and professional attitudes from the representatives on the phone. I would most definitely recommend to a friend. Receiving monthly progress reports is basically right at your fingertips.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Hart,

    Thank you for your phenomenal review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 18, 2017

    Yes I would recommend anyone to do this. I did recommend my niece and she is doing it too. It's a slow process but I hope in the end it will be good. The staff is very helpful and answers any questions you may have. I hope this will boost my credit and not make it worse on my credit score.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Cooper,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 18, 2017

    Everyone at FDR was extremely helpful from my very first phone call. I was very nervous but they put my mind at ease and really made me feel like this was the right thing to do to help me solve my issues and they are. I am so glad I found FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Papagni,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 18, 2017

    Shane was fantastic and I could not have asked for better service. He presented himself and your company exceptionally well. I had no questions go unanswered in a clear and succinct manner. He had great patience and insight and empathy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Wagle,

    Thank you for your fantastic review! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed May 18, 2017

    I have been reluctant to get this credit card debt consolidation started. The moment that I spoke to my Consultant, I felt instantly at ease and any doubts I had fell away. She was very clear, concise and professional yet made me feel very comfortable in an uncomfortable situation. I am thankful for finding her and Freedom Debt Relief and am anxious to begin this journey to financial freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Emerson,

    We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program and this begins in enrollment. We are pleased to have you in our program and look forward to your continued success.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 18, 2017

    Kim does an amazing job!!! Very helpful and very patient and always ready to answer any questions and when calling always answers the phone very quickly. And always returns the calls very fast. So you guys should be very proud having Kim in your company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Martinez,

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 18, 2017

    Responses to inquiries are usually timely. Representatives are courteous and polite. Dashboard provides good information with respect to paying one settled account, but do not know status of other four accounts. Would prefer to receive more info on negotiations with creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Ryan,

    Thank you for your phenomenal review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 18, 2017

    Very knowledgeable and very client friendly services. Always helping with everything that I need. Easy to follow instructions. Always on top of reminders. Available on the phone, or via e-mail. Whenever I have questions or require additional information, the customer service is always on top for helping me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Gervis,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Transparency

    Reviewed May 18, 2017

    Overall I am satisfied. I am not happy with the length of time it takes to negotiate and the continued downslide of my credit. However, I was told about this when I enrolled. My payment is a little higher than I'm comfortable with and I am still unsure if this will all work in my favor. I did receive a folder with instructions. There is also more than one company name being used here. Most processes are explained upon request.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. MacMillan,

    Thank you for the kind review and feedback. We understand that the time frames can sometimes exceed what was expected however we look forward to continuing to settle your enrolled debt. If at any time you are able to supplement funds or have questions in regards to accelerating the program please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com and we would be happy to discuss those options with you!

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 18, 2017

    My experience with Freedom Debt Relief and their awesome credit counselor has been great if you just stick to what they say you definitely will be relieved. My counselor, Nyesha, was there answering every question I had. If there was a grade to be given I would have to give them an A++. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Binford,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive, Nyesha! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    It's really great that you know there's a wonderful company helping you to rebuild your credit and make it easy for you to deal with because when you think about it that you have problems and there's no one can help you to fix it but there's a Freedom deadline here for you. I really like dealing with them and I will recommend it to my friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Aloubaidi,

    Thank you for your outstanding review! Our Client Services department strives to provide world class customer service to each and every client. We look forward to also working with you through resolving any remaining enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    Freedom has been a driving force in my struggle for debt resolution. They have always been available to resolve any issues and answer questions. Freedom has explained all of my options clearly! I have recommended their services to my family and friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Gerwig,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    One of my cards has been settled and I joined in October 2016. I am looking forward to being debt free! I recommend anyone having issues with paying off their credits and wanting to be debt free. Contact Freedom Debt Relief as soon you can so you can become debt free!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Arnett,

    Thank you for your kind review! We are happy to hear about your first account being settled and look forward to your upcoming settlements, as well as resolving all of your debt. We are also pleased to hear about your experience with our Client Services department, as they work diligently in providing world class customer service to all of our clients.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    So far they have been wonderful. Feels good to have a plan in place and to know it is realistic. I can see a light at the end of the tunnel. I would suggest to anyone trying to reduce your debt to give them a try.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Vivirito,

    We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    I have been very happy with the customer service. Representatives of Freedom Debt Relief are always courteous and answer my questions. My debt is being paid pretty fast. I cannot believe how quickly it is going. Thank you Freedom Debt Relief for all your help with this matter.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Thomas,

    Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Mark increased rating by 1 star.
    Customer ServiceStaff
    After a positive interaction with Freedom Debt Relief, Mark increased their star rating on July 22, 2017.

    Updated review: July 22, 2017

    Started with FDR 8 months ago. I was in a situation where I needed help financially. I turned to FDR and I am glad I did. From day one the customer service reps are very informative. If there is a concern they can't handle you can ask to speak to a supervisor and are referred immediately without any further questioning like other companies. The first contact the representative was very thorough and made me feel at ease. They have worked with me every time I had a question. The dashboard is a good tool where you can follow your progress. FDR gives you updates via emails and explains your progress. They are with you all the time which is comfortable feeling. This professional company makes you feel important during your time of need and throughout the whole process.

    I am grateful I called and choose FDR to represent me with my financial needs. If you don't believe me call me. I will let you know the confidence and relief they gave me during negotiations process. Again this negotiations take a while not because of FDR. It's due to the credit companies but FDR is there the whole time and you can call and get your peace of mind. I would recommend the other services they provide for additional protection and support. I didn't use them but I knew they had my back if the creditors had additional concerns. Thank you FDR. Can't wait til I am debt free through your program and make life more enjoyable for me. You didn't mislead me anytime during this process. And gave me more finances to enjoy doing things I couldn't do before.

    Original Review: May 17, 2017

    To be truthful had a little issue at first which took several phone calls and several supervisor involvements. But finally the right person took over and advised me correctly. Problem resolved - and I have been extremely happy since. Customer support fantastic and follow up is good. Thank you. I am glad I chose Freedom Debt Relief. I would refer others to this program. Always willing to help and professional.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Koze,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    Very happy with all of your services. Thanks again. I feel that a heavy burden will soon be lifted. I never thought this would be possible without your help. You guys are great. Keep up the good work. Talk to you soon.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Matz,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    I find that Freedom Debt Relief is a very good company because they have the interests of people in debt over their heads, at heart. They are honest, legal, and do a great job. Most of the time I will owe less than half of what I did when I first started.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Phoenix,

    Thank you so much! We are thrilled to hear about your success thus far and look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    This lady was very informative and did not pressure me to make a decision. She answered all of my questions, was friendly and supportive. The follow up was timely. This lady represented Freedom Debt Relief and I give her a excellent rating. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Buff,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    From my first phone call From Monica ** the process has been a pleasure. Monica has been so easy to deal with and made everything very clear as to what would take place and when. I feel that Freedom Debt Relief was the correct move for me. I finally have a solution to pay off my debt in a timely manner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. York,

    Thank you for your kind review! We are happy to hear you have had a great experience with our enrollment department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed May 17, 2017

    All contacts have been handled in a very thorough, professional and supportive manner. The dashboard is user friendly and kept up to date. This information is personal and is to be kept private. It is NOT to be posted any place!! Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Avilla,

    Thank you for your phenomenal review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including use of your personalized client dashboard and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    Thank you for your help! It's a slow process but it is worth it! I like the way they keep me inform about my progress. They text me and they send me emails too! My credit is going back up slowly but is going. I recommend Freedom Debt Relief if you want to get your credit back up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Olvera,

    We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Online & AppStaff

    Reviewed May 17, 2017

    I have had nothing but a great experience with Freedom Debt Relief. I was in a very bad place financially after months of borrowing money, gambling, living paycheck to paycheck. They treated me with kindness and respect and helped me formulate a plan to get out of the mess I had created for myself. Their website tools are phenomenal and show you exactly where you are at with your debt program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Aaron,

    Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    Yes I give Freedom Debt Relief 5 stars, I've kept my responsibility with them and they have done these to me. I started the program over 7 months ago and have 2 debts resolved. I have told other people about Freedom Debt, "If it works for me it will work for you!"

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Goodwill,

    Thank you for your kind review! We’re happy to hear about how quickly your initial accounts were settled and look forward to settling your remaining debt and meeting your goal of officially being debt free.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed May 17, 2017

    Trustworthy, good customer service, always polite. They let you know just was is happening. No hassle from creditors. The client dashboard is very handy and let you know just where you are with your account. You get a chance to approve or disapprove payments to creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Cole,

    We are very pleased to receive your review! We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful on your account.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    The techs are so helpful and make my life a little better, thank you. My need is financial and now I have health issues with it on top of all. So medical care and financial worries are making my life so miserable. Happy with your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Myers,

    We are pleased to hear about your positive experience with our program! We want all of our valued clients to share the same experience and service you have received. We pride ourselves on our outstanding Client Services department and the courtesy and knowledge they do provide our clients!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    I like the way they're handling my accounts. And they got my credit cards stop from calling me. And that's all I got to say. I would recommend to anybody if they were in my situation. I will be out of debt by 2020.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Bavolar,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    I had 2 credit cards. It became impossible to keep up the payments. I have some health issues now that I am older, and had to leave my job. I'm so glad I am on my way to being debt-free. I have one account resolved. One more to go. Thank you so very much. Your staff is always there to help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Early,

    We appreciate your rating! Relieving our client’s stress is just one of the services we strive to provide, along with debt relief. We are thrilled to hear of your progress thus far and your continued success within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    I love FDR!!! They are really there for you 100%!!! And the program is SO SO SO easy to use with all the tools they set you up with. All you have to do is go to the website they provide for you and all the payments made, money in your account and whatever is going on with your account, it's all there for you to see, super easy to use. I would definitely recommend FDR because it makes paying off debt less stressful and the customer service attention is amazing.Would definitely recommend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Porro,

    Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    I spoke with several persons on the phone. I was suppose to receive a new welcome packet since March. Until this day I never got it. I finally got a copy online. So I am not please with communications. I don't have anything positive to write.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lindsay,

    We apologize for any delay you have had in receiving your welcome packet. We would like to confirm we have the correct contact information on file so that any future documentation is received in a timely manner. Please let us know the best time that we may reach out to you to discuss your account!

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 17, 2017

    I would like to personally thank Freedom Debt Relief for the service offered to me, as I take the steps to finally being debt free. I want to extend a special thank you to consultant, Monica **, who has helped me throughout this whole process from the day of inquiry. She has truly been a blessing and indeed a pleasant person to work with. Thank you again!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Fitzgerald,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    All contacts have been very cordial and considerate. I would of course like more arrangements on debtors to avoid the collection calls and mail. I fear everyday suits will be filed against me due to the debt. Some reassurance would be appreciated.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Hancock,

    We appreciate your feedback and are pleased to hear you have had a good experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!

    Please let us know a preferred time of contact and a member of our Executive Services team will reach out to you!

    Thank you for choosing Freedom Debt Relief!

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    Transparency

    Reviewed May 17, 2017

    One thing I would recommend that your Certified Debt Consultants do is make it absolutely clear that you will be taking a percentage for each of the settlements negotiated. I was told you would be taking a percentage, but it was not clear it would be each settlement resolved, and before anything was paid to the creditor.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Crossley,

    Thank you for your positive rating and honest feedback. We will ensure this is relayed to the proper department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    Great customer service. I appreciate the amazing customer service. Monica was a consummate professional who spoke with authority and with kindness. She made me feel totally at ease. Her knowledge and brevity and directness in answering my questions made the whole experience painless.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Cabuquit,

    We appreciate your feedback and are elated to hear about the positive experience you had with one of our Account Executives, as well as the company as a whole! We are happy to be your debt settlement company and are excited to see you complete the program successfully!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    I have been more than pleased so far with the progress and the reduction settlements! I still have a ways to go... Your team I know is diligently working on getting me the best settlement reductions. Thank you for working with me! Thank you for your diligence and hard work!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Kubany,

    Thank you for your kind review and congratulations on your first settlement! Rest assured our negotiators are working hard to obtain settlements on your remaining accounts. We look forward to your continued success within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    I am very pleased on the results so far with Freedom Debt Relief. They have been very helpful with the initial startup. They have also been good to keep us updated on the status of all the accounts. I would not hesitate in suggesting this plan to anyone. Works for us. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Fisher,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    The entire staff has been professional and affable throughout the consolidation process. I am very pleased and would recommend to friends and colleagues. I really don't have much more to say except "kudos" to all and keep up the good work!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Azzara,

    We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to those who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    Paying off the bills. They did a great job helping me to pay off all 3 loans. They did good job selling all debts in a timely manner. The employees was very knowledgeable of their job and very friendly with me when they talked to me on each loan when they sold the loans.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Brown,

    Thank you so much for your great review and congratulations on your settlements thus far! We look forward to your continued success within the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    From the very start, they've been very helpful with a lot of support and advice. The people who I've spoken to were very knowledgeable and showed that I was a valued client. They answered all of my questions and answered them in a way I could easily understand and make decisions to aid in reducing my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Teramoto,

    We appreciate your feedback! Our Client Services department strives to provide the utmost customer service to all of our clients and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceProcess

    Reviewed May 17, 2017

    My experience is not a good experience at all. What I do not like about the process is that Freedom Debt Relief paid a lot of money for the work that you are doing. I do understand you have to get paid, but why not get paid in installments like you are paying off our creditors. Reason being, you can only negotiate one creditor at a time. So in the meantime the other creditors are waiting to get information about payments and this means that we are also getting calls from the creditors saying they have not received a call nor have they received any information regarding Freedom working on my behalf. Freedom is getting paid a lot of money to negotiate on my behalf and I'm still getting calls and emails from creditors. I am very dissatisfied with that process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Boston,

    Thank you for providing your feedback of the program thus far. While Freedom Debt Relief has certain strategies that we use to settle your debt, the creditors also have strategies to attempt to collect from you, when we are close to settlement. This can sometimes mean an increased number in calls you are receiving. We would like to review your account with you and discuss some ways to minimize those calls. Do you have a preferred time that we may contact you?

    No response received
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    StaffProcess

    Reviewed May 17, 2017

    They are great to work with and I have no complaints. The process is going on schedule and I am very happy with the service I have received. I would recommend anyone that needs help in becoming debt free to give Freedom Debt Relief a chance to help you. My payments come directly from my bank account so I don't have to worry about sending in a payments each month.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Grider,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    Thank you guys for helping me out. I still have a ways off but it shall be paid off. No more debt. It is not worth being in debt because I used to have no life. All I did was work and now I am getting one. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Klinge,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed May 17, 2017

    You paid off my largest debt first, letting two much smaller debts go in to the courts, now I have two judgements against me. And no one ever calls me regarding my complaint... I WOULD NEVER recommend this to anyone. The amount of money you charged me to make arrangements on that large account could have also cleared up at least one of my much smaller debts as well. Not happy at all. My life is filled with stress wondering when the two judgements will become a wage attachment...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Duncan,

    We are very sorry to hear about the judgements you have received, as we never want our clients to have to deal with legal repercussions. We would like to reach out to you and discuss this with you. Please let us know if you have a preferred time that someone may contact you!

    Than you for choosing Freedom Debt Relief!

    No response received
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    Staff

    Reviewed May 17, 2017

    We are new customers and have had our questions answered in a professional manner. Your company provides a valuable service, we are glad you were there to help us. It may sound strange but I hope we never need this service again. (: Thanks great people.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Cornwall,

    Thank you for your kind review! We are happy to hear you have had a great experience with our Client Services department! We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    I was very satisfy with the representative who works with me. The way she went over everything. And how she discuss how long it could take. She made me have more confidence that I could do this. What I like is I was a little confused of what I need to do. And she helped me. When all said and done I was very pleased.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Kelly,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    Freedom Debt Relief came at a well needed time in my life. It was very, very stressful trying to pay off loan and debts but when I discovered Freedom and they explained to me how they could give me debt relief, it couldn't have come at a better time. Even though I had good credit it was well worth the consolidation to easy my mind and to me that was worth so much more... Thank you Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. McCoy,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    Wonderful customer service. Thus far, I am extremely content with the level of professionalism displayed by everyone I've had the pleasure of working with. I feel at ease and trust that they are working hard to get me out of debt. They only issue I've come across is not getting any replies from the legal team. Other than that, the experience has been wonderful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Aguilar,

    Thank you for your outstanding review! Our Client Services department strives to provide world class customer service to each and every client. We look forward to also working with you through resolving any remaining enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed May 17, 2017

    Absolutely love this program. They have been wonderful and have gave me hope to live debt free. They have been working with my creditors is getting a fair settlement. I can see my debt go down right in front me. Save lots of money and stress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Jimenez,

    Thank you so much for your great review and congratulations on your settlements thus far! We look forward to your continued success within the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    Thus far I have been very pleased with the assistance I have received. They are able to broker payoff terms that I would never be able to accomplish on my own. I have been informed of results every step of the way which is important to me. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Kinsman,

    We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    I recently got served papers from a creditor and this organization calmed my fears and assisted with getting me to the legal consultants to have this taken care of. Thanks to you all! I love the client dashboard. I check frequently and it makes me remember the progress I am making.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Steinke,

    Thank you for your positive feedback! We are happy to assist you in getting debt free and avoiding further legal action. We look forward to you successfully graduating the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    Am very pleased with the results. If I did not find this program I would never get out of debt. I have been more at ease now that something can be done. I have told others about my experience and am very pleased.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Buckii,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    My husband & I have been married 14 years, and started out without realizing how bad credit card debt can be. So we have had 3 children now, and when the first one came everything was so tight we would charge groceries or gas to make it through. The second child came and things were the same way. Now the third baby has just arrived. Things are so hard! Before the baby came I thought we really need to get out of this debt. I had what felt like a million credit cards to keep up with and my husband for the last 5 years has had a lot of medical issues and we have mounting debt that way too. I called Freedom Debt Relief and they were able to help us have 1 payment and are helping us get the interest reduced that we would be paying.

    Once the baby came things got even harder, because now we are paying for insurance on 3 children and it is coming out of our paycheck which we were not used to. We usually would take our tax refund to pay for my kids' insurance for the year. However, we are adjusting to the new arrangement, but it makes us feel like we have stepped back in time 10 years. It really hurt our bring home amount each payday. I called Freedom Debt Relief once again, and they were more than happy to help me get the payment in lowered so that I can breathe and buy the needed groceries and such for my family.

    I was so worried, but they were very kind and understanding and took care of things right away. I am thankful that when things look so bleak someone is caring and understanding and able to help you. We certainly had credit card debt which was our own fault. However, medical bills and the last baby was a total surprise. Sometimes life just deals you tough cards and sweet blessings mixed in, but it can put a hurting on your wallet. Thank you Freedom Debt Relief for being there for my family!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Langley,

    Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    I was struggling and I found my solution. I am amazed by what the staff are doing for me. I am very impressed by the company. They live up to their name FREEDOM. I will not fall back into debt again. I want to say MANY MANY THANKS. You have help me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Thompson,

    Thank you for your positive review! We look forward to continuing to assist you in getting debt free!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed May 17, 2017

    I am very pleased and grateful to you for accepting me to your program and helping me settle a fair resolution with each entity that gave me the opportunity to establish good credit and the extra support I needed at that time to meet my needs, but unfortunately left me in a bigger bind that I initially felt I was in. Thank goodness I have you!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Moreno,

    We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    I am very pleased with the help I received in paying off all my credit cards. I was treated with respect and kindness at a time of my life I was feeling pretty low. Thanks Freedom Financial for getting me above water again!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Tucker,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    The representative I have been talking to, Jennifer ** has been extremely polite and kind and understanding. She is always there for me and has helped me whenever I had a question or situation with something. I would recommend Freedom Debt Relief to anyone who needs help getting out of debt. Very happy with their services.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Peet,

    We are so happy to hear about your experience with Freedom Debt Relief! Thank you for your continued referrals to friends who may be in need of our services. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed May 17, 2017

    Response time to client requests are not timely and often require multiple interactions to be accomplished. At the time I signed up for the program the fee for resolving the debt was not disclosed in the initial conversation. It was stated the fee is included, what was not stated outright is that you pay FDR 25% of the original debt so in actuality you pay 75% of the debt; 25 % to FDR and 50% to the credit. You will probably better off settling with your creditor on your own.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. West,

    Thank you for providing your feedback! While we understand your concerns about the settlement fee, we want you to know that sometimes we are able to settle accounts with a savings of over 50% so you are still saving a significant amount of money! We would be happy to discuss the benefits of the program with you and your estimated savings with Freedom versus doing it on your own. Do you have a preferred time that we may reach you at?

    No response received
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    Customer Service

    Reviewed May 17, 2017

    I thought the process in settling with creditors would go much faster. I still get daily calls from them. I am generally happy but I wish things would go faster. I will still complete the program. I will say that the tools and resources, especially the client website, is very easy to use.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Thibault,

    Thank you for your feedback! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. They will be able to answer any questions about excessive creditor calls.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed May 17, 2017

    I have been pleased with the Freedom Debt Relief Program. The program has greatly relieved me from struggling to pay monthly bills. This has created peace of mind. I no longer have to dread answering the telephone or fear bill collectors. My counselor has been quite knowledgeable and helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Scott,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed May 17, 2017

    My experience with Freedom Debt Relief is excellent; at this time. I am satisfied with the process. Many of my accounts have been repaired due their loyal commitment to perform due diligence to my needs, which are sufficient. Thanks Freedom!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lewis,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    So far my experience with FDR has been positive. They are doing exactly what they said they would. I've had one settlement already and as soon as I have more in my dedicated bank account I have no doubt they will be arranging the next one.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. McCurry,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    Freedom has helped me in so many ways. If I am concerned about anything all I have to do is pick the phone up and ask. I would definitely refer them. Their customer service is friendly and helpful. They answer all your concerns.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Little,

    Thank you for your excellent review! We have a highly trained team in our Client Services department and hearing your positive feedback from your experiences reaffirms this.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    I'll be debt-free in 2020. Freedom Debt is awesome. They took everything out of my hands and said, "We'll take care of it for you." I don't receive any nasty mail from credit cards. They are always polite with you on the phone. I'd recommend them to anyone who has credit issues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Kerby,

    Thank you for your great review! Our team of highly trained client advocates are always eager to assist and I am pleased to hear that you have received the utmost customer service.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 17, 2017

    My first contact with FDR was with Anton ** who explained the program to myself and my wife. We thought he was very professional and polite. Our interaction with other members of your organization was pleasant and informative. We are quite pleased with the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Ray,

    We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    I'm happy that I went his route. They were patient with me and worked with me. And helped me consolidate all my credit cards. I'm so happy I picked Freedom Debt Relief. And I definitely would recommend my friends and family to go this route. And everything will be good.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Delacruz,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 17, 2017

    I'm getting the help I need to get out of credit card debt. I like the fact I don't have the worries anymore cause they are taken care of everything. Just stick to their plan and it will work. Determined to be debt free without bankruptcy. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Greenfeather,

    Thank you for your positive feedback! We are happy to assist you in getting debt free and avoiding having to file bankruptcy. We look forward to you successfully graduating the program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    Very friendly and helpful company to work with. Have not experienced any issues thus far. It's a relief knowing my debt is finally being paid off for much less than I owed. Dealing with credit card companies can be painful, but FDR has taken care of all communication with them so you don't have to.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Chapman,

    Thank you for your positive feedback! We are thrilled to hear about the reduction of your debt along with your savings within the program! We look forward to your continued success with Freedom Debt Relief!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    Excellent and responsive Services. They do what they promise to do. Excellent customer service. Started paying down debts quickly after I signed up. Customer phone service excellent and very courteous and responsive. I would definitely recommend for anyone in serious debt. Although it will take me 4 years to pay off all debt, I feel very much back in control of my situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Brent,

    We appreciate your feedback and are pleased to hear you have had a great experience thus far! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    This company has been great in every way. Any time that I have a question, they are more than helpful, going out of their way to make me feel secure with the work that they are doing for me. I would recommend them to anyone that feels like they are in over their head.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lang,

    We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program and this begins in enrollment. We are pleased to have you in our program and look forward to your continued success.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    I feel as if the weight of the world has been lifted off my shoulders. I have made a lifestyle change and am now able to live within my means. They are always friendly and courteous whenever I call. I am pleased with every aspect of their plan and execution. I would highly recommend Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Munday,

    We appreciate your review of the program! Congratulations on your success within the program thus far and the reduction of debt you have received! Thank you for recommending us!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 17, 2017

    Great service. I am so happy I choose this program. They are awesome. I have peace of mind knowing they are taking care of debts and I am able to focus on other things going on in my life. I am very satisfied with the choice I've made to start this program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Robinson,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    I will say I was nervous but as soon as I handed over my accounts I felt a huge relief off my shoulders! Especially after I changed the phone numbers and addresses on my accts to Freedom's. Then the waiting till your first settlement does take a while as they are waiting for your funds to build, and you will get nervous again but then that first settlement and you just get excited that things are moving in the right direction. I would recommend Freedom Debt Relief to anyone needing assistance! Don't sit and worry there's nowhere to turn - freedom takes all that away! And don't hesitate to call them at any time. They will calm your nerves!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Harrell,

    We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    Signed up in November of 2016, so far have 2 debts taken care of, saved over $4000. Looking forward to getting out of debt quickly, and saving more money along the way. Client service persons are friendly, always answer my questions and are professional.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Steggell,

    Thank you for your positive feedback! We are thrilled to hear about the reduction of your debt along with your savings within the program! We look forward to your continued success with Freedom Debt Relief!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 17, 2017

    I appreciate the hardwork they do for me... it has been a seamless transaction. They contact me when they have any news regarding my account. I enjoy dealing with them. It's a complete pleasure doing business with them. I would recommend them to anyone who needs help with finances.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. McKechnie,

    Thank you so much for your kind review! We are pleased to hear about your experience with our Client Services department and are grateful for your referrals to those around you who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 17, 2017

    This is an awesome group of people who are devoted to helping you resolve debt, it was a very pleasant experience. The customer service people are helpful and courteous and they help make the process understandable. I would highly recommend this group to anyone seeking help with their debt problem.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Tebbetts,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed May 17, 2017

    My consultant explain the whole program and was very patient with. And earn my trust. Because at first I was feeling untrustworthy about the whole company, especially when I had to give my personal information. But this program is a big relief to finally have a result for what seem to be impossible.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Begaye,

    Thank you for taking the time to review us! We are pleased to hear your experience with our enrollment department has been positive. If you would like further assistance with the dashboard or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 16, 2017

    This has been a very trying and difficult experience for me. I will say that my representative Quinton really made me feel like he was my representative. I could call him with any questions. He could answer them. He could direct me when I needed him. He congratulated me on my negotiations. I feel like I can make it. Thanks guys.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Brown,

    We are so happy to hear about the outstanding experience you have had within the program thus far! One of our goals is to make sure all clients feel welcome, valued and confident in the program and this begins in enrollment. We are pleased to have you in our program and look forward to your continued success.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 16, 2017

    I was a little concerned first, but now I see that things are rolling. I can't wait to get all my debt pay off soon. I was very happy when Freedom Debt Relief text me that they were able to make a deal with Capital One!!! Now I'm waiting for more good news again. Thank you all for your hard work...

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    Response from Freedom Debt Relief

    Dear Ms. McGlothin,

    Thank you for the positive feedback and congratulations on your first settlement! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 16, 2017

    I had debated on doing this for several years. I started the process two times prior to actually doing it today because it is a lot of stuff to process and it was a little scary when they talked about the process lowering your credit score. But as one of the counselors told me "For this debt program you really have to hate your debt, more than you love your credit. You can rebuild your credit, it's much easier with no unsecured debt." So after about 11 months. I finally took the plunge because my debt was in the process of lowering my score anyway.

    I will be honest I am still a little scared but I'm willing to go through the process because at the moment to think in less than 3 years I could be debt free with the exception of my house. And if I had the guts to do it the first time I would already be out of debt. I am excited to get this started and to see my debt dwindle. I researched this company and the Better Business Bureau gave it a great rating. All the counselors were very helpful in getting this started and walked me through everything on the computer. This made me more at ease.

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    Response from Freedom Debt Relief

    Hello Ms. Foust,

    Thank you for your terrific review! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 16, 2017

    Beck ** is a great person to talk to. Like everything they told me. Good humor. Great help. Made me feel better that everything will get fix. Excellent working with you Beck. He gave me his contact number if I need help with any problem with creditors calling.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Felix,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Customer ServiceStaff

    Reviewed May 16, 2017

    Rashawn **, IAPDA Certified Debt Specialist, was very knowledgeable when I spoke to him on the phone about my debt relief options. I was comparing two different debt relief companies, and it was because of Rashawn that I decided to go with Freedom Debt Relief. I had done some research beforehand, and I had a lot of questions. When I put the two companies side by side, Rashawn was the only one who could answer my questions and explained everything so I felt comfortable. If I have friends who are in the same situation as me, I will tell them to call Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Hello Ms. Opperman,

    We appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Our enrollment department is highly trained in providing world class customer service, whether via email or phone. Thank you for continuing to recommend Freedom Debt Relief!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 16, 2017

    The team from FDR is wonderful to work with... I have recommended a few people. The quick work and responses of the team is fast and professional. I am pleased with my finding this company through a Google search and made the call to relieve myself from my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Nehmer,

    Thank you for your kind review! We greatly appreciate your referrals to friends and family who may be struggling with debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 16, 2017

    Jennifer was outstanding re: interjecting her knowledge and experience, but terrific at explaining the ins & outs of the debt consolidation process. As we talked - not 5 minutes into the conversation - I felt a tremendous burden being lifted off my shoulders. I relaxed for the first time in months! She was excellent at anticipating what issue may have been troubling me. With reduced worries and a payment process well in place, I really believed I had done the right thing in contacting FDR. It was the right decision. It'll be fun to watch the numbers go down, down, gone! Thank you for hooking us up with Jennifer **, a consummate professional.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Ruzicka,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Mark. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 16, 2017

    I was not informed that my credit had to be totally trashed before I got any assistance. I was lead to believe you would contact the debtors you proposed to represent me with and you have not contacted them. Several have contacted me about legal action. This is unacceptable as I was in good standing until you offered to help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Parks,

    We apologize that you were not thoroughly advised of the temporary impact the program can have on your credit score. We do want you to know that we are working with your creditors and it appears a settlement has been reached on one of your largest accounts! We would like the opportunity to further discuss your account with you. Please let us know the best time that we may reach you at!

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 16, 2017

    I am very pleased with the amount of information provided and the simple way it was explained to get to a better financial status. Overwhelmed before I called and now I'm completely satisfied I am on the right path. There are many groups out there that claim to do the same thing but upon my own research this one is the best. Being able to split the payments helped tremendously! Can't express enough how much better I feel!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Turner,

    We appreciate your kind review! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 16, 2017

    This has been my first experience with your company and I must say it has been a good one. All was done in a very professional way. If what you say works out, I will be relieved of a great weight on my monthly finances. I surely appreciate this help and am grateful. Thank to all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Camacho,

    Thank you for your review! We look forward to settling your remaining debt and meeting your goal of officially being debt free.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 16, 2017

    Amazing experience during a tough time. This was a difficult decision to make, but the process was thoroughly explained. John offered answers to all my questions and was always available. In the end, I think I will be in a better place and John helped me start that process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Gangemi,

    Thank you so much for your kind review! We are pleased to hear about your experience with our enrollment department and your Account Executive, John. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 16, 2017

    I am so excited to finally be able to get out of debt. My experience with Mr. ** was excellent. He was very knowledgeable. I would recommend anyone who is in debt, to call the relief program and do what I did.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Ogren,

    Thank you for your great review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 15, 2017

    My experience with the Freedom Debt Relief has been great. Having such a huge debt on my shoulders has been a burden on me, my family and trying to restart my life over. Has been a blessing thru this company. I do see the light at the end of the tunnel. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Michel,

    Thank you for your kind review! We are glad you enrolled when you did and chose us to assist you settling your debt!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 15, 2017

    I contacted Freedom Debt Relief late last week, I talked with Michael ** via e-mail back and forth all day. He explained everything to me, how the Resolution works, and by the end of the day he had convinced me that this was the best solution for me to get out of my debt without having to file bankruptcy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Griffin,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive, Michael! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 15, 2017

    I have enjoyed my experience so far. When I am through with this it will be much better. The people I have interacted with on the FDR have been very nice and cordial. I would like to thank you all for being there for me. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Myers,

    Thank you for your positive review of Freedom Debt Relief! We look forward to your continued success within the program and we hope you know we are always there for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 15, 2017

    Great representative, Gregory ** made me feel very comfortable, at ease and explained everything thoroughly. The process was great, simple and easy to manage, and he contacted me regarding any issues or concerns. After all the process was completed he even called to welcome me again to the program. That means a lot to me as a client customer.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Rosas,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Gregory. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 15, 2017

    Everyone have been very helpful and friendly. Very Experience and knowledgeable. Happy that they have been helping me. Negotiations have been great. Don't have a complaint. Overall, FDR is a plus. At beginning Raul helped me out and was very very helpful and guide me through everything. Till now if I have a question he will guide me or tell me where to call. Always has an answer. A++ for him and the staff I deal with now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Gonzalez,

    Thank you for your superb review of both the company and also the Account Executives and Client Advocates who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 15, 2017

    I was treated with respect at all times. Each time I called the individual on the other end ensured I understood what was going to happen and what I needed to do. They made me feel I call back if necessary. I am calling them for help to reduce my debt but they would thank me got using their service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Buford,

    Thank you so much for your kind review! We prioritize our client communications and contact very highly to ensure the best possible experience throughout the course of your debt relief program. We are glad you are part of our program and look forward to continuing to assist you while resolving all enrolled debts.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 15, 2017

    Anthony was very thorough with his overview of the program and instructions for completing the forms. I felt he was being very honest and open with me in discussing our financial situation. I look forward to working with him in the future to assist us in debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Digman,

    Thank you for your fantastic review! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 15, 2017

    First time I need all paid off. Anymore use credit cards I am learning and save my money. I want to travel and retire. Thanks. Peter is helping to me hows do. I am glad. He was explain to me last 2 months ago every months till 3 years will be paid off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Schluep,

    We would like the opportunity to resolve any concerns you are having. Please let us know the best time that we may reach out to you to discuss your review.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 14, 2017

    The experience was very good. The person I talked to was very nice and understanding of my situation. He helped guide me to what I needed to do and encouraged me to do what was best for me. I want to thank you for the support and an easy transition into the debt relief program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Lynn,

    First I would like to thank you for your outstanding review! We hope to continue to fulfill your requests and settle your accounts in a timely manner. We value each and every individual client and we are happy to assist you in becoming debt free.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 14, 2017

    Ryan ** was friendly and knowledgeable. He explained the process step by step and made the process of applying for debt relief easy and manageable. He explained the advantages and disadvantages so that I was able to make an informed decision. I was very happy with my experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Adams,

    We are so happy to hear about your positive experience with Freedom Debt Relief, beginning all the way back in enrollment. One of our goals is to make sure all clients feel welcome, valued and confident in the program. Knowing we have met each of these is fantastic!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments you may have regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 13, 2017

    I am thoroughly pleased with my initial experience with a representative from the company. Ms. K. ** was extremely patient with me and explained in detail the process and how their company works on my behalf. I overextended myself and was burden with debt that seem impossible to pay... to the extent that everyday living had become problematic. Freedom Debt Relief made the impossible from what I thought possible so I can recover and breathe. My goal is pay my creditors however, not forever!! I want to enjoy life and the benefits of being debt free. I'm excited to see PAID... settlement complete.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Wynn,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Customer ServicePriceStaffProcess

    Reviewed May 13, 2017

    I am compelled to write this review to hopefully save someone from the same hell I am currently going through. When I first called FDR I had exhausted all options (loans, consolidation) other than bankruptcy and was desperate not to go that route. After speaking to a few reps (I didn't sign up on the first call) and reviewing my debt vs monthly max I could pay, I was assured that my monthly payment of $534 was more than sufficient for them to contact my creditors and begin working out settlements. I was assured I would be debt free within 3-4 years, depending on the settlement amounts. I inquired about a loan and was told they do not offer that service as most people default. They reached out to my smallest balance and settled w/in a few months. Just as others who've written reviews have said, I could finally sleep at night! I believed I was being taken care of by a company that truly had my best interest at heart. Then I was served by a creditor.

    I immediately called FDR, and thankfully I had taken the attorney coverage ($12 per month fee) so I was put in touch with National Litigation Law Group. My attorney was great, reached a fair settlement with no lump sum payment upfront needed. This left me with about $2500 in my FDR account to start settling with the 2 remaining creditors. Again, a good night's sleep!

    A few weeks later I checked my account to see if they had reached out to the remaining creditors and saw I had a zero balance! I called FDR frantic as I didn't see where the money went. It was only then I learned there is a separate website (CFTPAY.com) where I could see all transactions from my account. FDR had paid themselves over $2300. I was told this was their settlement fee. Naturally, I was very upset about this as I was verbally told FDR took all their fees at the end. What they did not specify was they mean the end of settlement negotiations. Not only did they take $2300 but they are paying themselves an additional $67 per month until this settlement is paid off. So my monthly deposit minus the settlement minus the attorney coverage minus the settlement fee minus the bank fee leaves me with a zero balance each month.

    I contacted FDR this morning to ask a simple question - If I am paying insurance for legal coverage, if the creditor served me prior to FDR reaching out to them in any way or doing any work on my behalf, if the attorney reached the settlement, what am I paying FDR for? What work have they done to justify wiping out my account?

    After being left on hold for 22 minutes, calling back and holding another 10, I finally got someone on the phone who simply repeated the same thing - NLLG works with them and even though the attorney did the work and my insurance paid them they work together so FDR gets their fee regardless. I am now in a position where my monthly deposit will cover ONLY one settlement and FDR's fees. I will not start building up excess funds in my account until APRIL 30, 2019!!! When I realized the position they had put me in and asked what could be done I was told to deposit more money each month. They will not refund their lump sum payment to themselves and prorate it out each month. They will not reach out to the remaining creditor as there is no money to negotiate with for another TWO YEARS!!

    Be aware of how this program really works!!! You are agreeing to pay FDR a percentage (I believe it varies by state) of the ORIGINAL balance due, NOT the negotiated amount. They take their fees up front. They are not proactive - you will be sued. They do not communicate with you - it is on you to follow up and push for negotiations. There is a monthly fee for NLLG (mine is $12). There is a monthly bank fee (mine is 7.25). There is a check payment fee ($10 - not sure if charged on all payments).

    They seem very proud of themselves, stating they have saved me 10K on one account. After all their fees and the extras you pay each month, they have not saved me half that. I put my faith in this company believing this was better option than bankruptcy, have watched my credit fall over 300 points and will have creditors breathing down my neck for the next TWO YEARS without FDR doing anything to help me. This company does not care about you. They are not here to help you. They are out to take as much money from you as possible.

    Oh, and to add insult to injury, a few months ago I received a call from FDR saying due to my great history of paying on time each month they wanted to offer me a loan (thought they didn't do that!) at over 20% interest to "help" me pay off my debt faster. Thanks FDR. A good friend filed bankruptcy a little over a year ago. Their credit score is 200 points higher than mine and she has begun rebuilding her credit already. Please read everything, question everything, consult with an attorney before signing yourself over to this company.

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    Response from Freedom Debt Relief

    Hello Ms. De Santis,

    We are sorry to hear about the concerns and frustrations you are experiencing within the program. We are working diligently to ensure you are receiving great settlements on your enrolled accounts however we understand that there may be bumps in the road along the way. We would like the opportunity to reach out to you and discuss your account with you. Please let us know the best time a member of our team may contact you!

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 13, 2017

    I had a very positive experience with Michael. He answered all my questions, but he was NOT pushy and I liked that. I would recommend Freedom Debt Relief to my friends. Everyone I have come in contact with at Freedom Debt Relief has been very helpful.

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    Response from Freedom Debt Relief

    Dear Ms. McArdle,

    We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 12, 2017

    This is my second time using Freedom Debt Relief. They helped me get totally debt free the first time. And I'm happy for their help a second time. Easiest way to get debt free. I also want to say that Greg ** is great at what he does. Very professional and friendly. Great guy. Great company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Toland,

    We appreciate your positive review! We are happy to help you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 12, 2017

    Payment on time stopped the phone calls, help give me a peace of mind. Like the way the program is going. I will definitely tell others about the program. Hope to be finished in about two years. Thanks a lot. The program really work at my surprise. Glad to join.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. McMillian,

    Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 12, 2017

    My experience with this company. I just started. So far polite, respectful and everything is told to you and I'm proud to see how things go. Glad I change to this company. I just started and I'm in the beginning of the process but so far I'm liking what I hear and see.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Archibald,

    We appreciate your feedback and are elated to hear about the positive experience you are having with Client Services, as well as the company as a whole! We are happy to be your debt settlement company and are excited to see you complete the program successfully!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Staff

    Reviewed May 12, 2017

    FDR were lovely, kind and helpful. They answered all my questions and then some. I feel I am in good hands with FDR. I highly recommend using them for such a delicate situation you may find yourself in sometime in the future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. P,

    Thank you for your excellent review! We have a highly trained team in our Client Services department and hearing your positive feedback from your experiences reaffirms this. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 12, 2017

    Anthony is an excellent rep for your company. He took the time to explain things to me and is very kind. I hope he is with you forever! I also hope the program works well for me as I am still a little concerned.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Peters,

    Thank you for your superb review of Anthony, the Account Executive who assisted you! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 12, 2017

    I reached out to Betsy **, Friday, 05/12/17 who was my "adviser" in October 2016 when I first applied and set up my account with FDR. Today, my conversation with Betsy regarding questions and direction with Consolidation Plus were not only satisfying to me, but once again, Betsy went above and beyond in order to explain things to me. She has always been there for me, is professional every step of the way and a delight to talk to. Betsy is certainly an asset to FDR and especially to those that are thinking of contacting FDR for debt help. Thank you so much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Dunlap,

    We are delighted to receive your review! We work hard to provide world class customer service to each client and we are thrilled to know Betsy has gone above and beyond for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 12, 2017

    This has to be one of the best decisions I've ever made. The personnel at FDR have treated me like one of their own family members. From the very first phone call, where I met Marlon **, to the time I met Ryan **, "who has been the greatest" , to Celina **, which are just a few of the people that are involved. Till this very moment, I have got to tell you, they are the best!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Agosto,

    Thank you for your phenomenal review of not only Freedom Debt Relief but also the Account Executives that assisted you through the enrollment process! We are so grateful that you chose us to assist you in becoming debt free and we look forward to your graduation from the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 12, 2017

    The team has worked so hard to help reduce my debt. Along with their sister company I qualified for a loan to pay my debt off faster. The creditors have stopped calling and my credit score is going back up! Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Parker,

    We appreciate your outstanding review! We are elated to hear about your wonderful experience with Freedom Debt Relief and Consolidation Plus!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 12, 2017

    You are saving my life. I did not know what to do, I was scared and you calmed me. I am still overwhelmed, but know you will get me through this and I will never get myself in this position again. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Nunns,

    We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 12, 2017

    Tiffany was very kind and understanding of my situation. She was very prompt in response to the complete application process. She was very knowledgeable and answered my questions with ease. I will suggest anyone I know who needs financial assistance to contact Tiffany!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Moore,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed May 12, 2017

    Very helpful and thorough, also spoke very clear and concise and was fluid with his information. Very good experience, I would recommend to anyone needing assistance. I was relieved when I learned they would be able to assist. Very good company to work with.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Riddle,

    We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    PriceStaff

    Reviewed May 11, 2017

    Yes Freedom Debt Relief has helped me a lot. Everyone I have talked to has been very pleasant and helpful. They got my debt down tremendously. They work on them very quickly and my payment was affordable. Thank them very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Dickard,

    Thank you for your feedback! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. They will be able to answer any questions about excessive creditor calls.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed May 11, 2017

    I needed assistance with my overwhelming debt. I called F.D.R. and spoke with Griffin ** to see if I qualified for this program. Griffin asked me to provide him with my debt issues. After he reviewed my paperwork, he presented it for "review" to a committee and I was approved. Griffin took his time with me, answering all of my questions and provided me with very clear and detailed information on each step I would have to take, reassuring me the entire time that he and the FDR Team would be there for the duration of this process. My anxiety level dropped significantly the more he shared with me. It is rare to get this quality of service!!! I could go on and on... Griffin's service was "Hat's Off"!!! Thank you is not enough for everything he has done for me. Together I will achieve my goals because of Griffin and FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Kent,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Griffin. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 11, 2017

    Customer Service top notch! Absolutely! Very professional and efficient! Wonderful experience all around! Pat and Richard are true assets to this company! Thank you so much! I will refer to all my friends and family! This experience was uniquely made effortless and much appreciated!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Imming,

    Thank you for your outstanding review! Our Client Services department strives to provide world class customer service to each and every client. We look forward to also working with you through resolving any remaining enrolled debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 11, 2017

    Gregory ** was very professional and very knowledgeable of the services. He took the time to ensure that I understood my options. Gregory ** is an asset to the organization and I would recommend any of my associates. Promote to next level he is deserving.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Cheatham,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive, Gregory! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 11, 2017

    I had one advisor, then another, then another; then another company. Was never told what was coming next. Was sued even though I was told I wouldn't be. Almost lost my job because of it and that wasn't supposed to happen either. Now making payments over and above what I owed to CC companies and don't know why. Very confusing. Also was told my credit would be back in the 700's and it isn't.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Novotny,

    We apologize for any confusion regarding the handling of your account, information regarding accounts going legal, as well as who will be providing you with assistance. We would like the opportunity to reach out to you regarding your concerns and resolve them. Please let us know the best time that we may reach out to you to further discuss these items!

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    Reviewed May 11, 2017

    As the contract with this provider is still ongoing and fairly new in the process, I can only say that each of the contacts with Freedom has been professional and attentive. The final results will definitely be determined upon completion of the contract.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Rush,

    Thank you for the positive feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed May 11, 2017

    I was very skeptical and nervous about doing this, but Monica explained everything to me and made me feel very comfortable. She was very nice, knowledgeable and patient with me. Never got tired of answering all my questions over and over again. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Lopez,

    Thank you so much for your kind review! We prioritize our client communications and contact very highly to ensure the best possible experience throughout the course of your debt relief program. We are glad you are part of our program and look forward to continuing to assist you while resolving all enrolled debts.

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceStaff

    Reviewed May 11, 2017

    After reviewing and studying many companies, I opted for Freedom Debt Relief and I'm so GLAD I DID! My counselor, Tom ** was AWESOME! He knew this was a hard decision for me and he couldn't have made it any smoother, absolutely painless! After we finished, I then received the welcome call from Charles, and he too was GREAT! It's apparent this company has their client's best interest at heart. I look forward to working with FDR and I can actually see the light at the end of tunnel! GREAT JOB!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Brenner,

    Thank you for your phenomenal review of Freedom Debt Relief! We are pleased to hear about your experience with our program thus far, including your enrollment experience and interactions with our Client Services department. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed May 11, 2017

    They have helped us get on track. Wish they would start with small bills then work up. But things are getting paid. It is an easy program to use and you can call and talk with customer service. Happy with the results.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Kennett,

    Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 11, 2017

    I just want you to know that I appreciate what you are doing for me. But I did not like the way my credit score took a dive to 502 which is a bigger drop than you said it would, I just hope it goes back up in the next 6 months. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Calovich,

    Thank you for taking the time to review us! We are pleased to hear your experience with our Client Services department has been positive. If you would like further assistance with the dashboard or have questions regarding any temporary credit impact, we recommend reaching out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed May 11, 2017

    I worked with Felicia ** to get started in your program. Felicia was thorough, precise, called when she said she was going to and had excellent customer service. She was fantastic to work with and should be commended for her exceptional work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Paxson,

    We appreciate your feedback! We are also very happy to hear about your positive experience with your Account Executive, Felicia. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 11, 2017

    Michael ** has been just awesome with us. Very kind and caring man. Has taken time to speak with both my husband and myself about the process this program goes through to make the program work for our debt. I truly would not feel so comfortable if it were not for Michael **.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Sosa,

    We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed May 11, 2017

    Fantastic Program. Has relieved a lot of my stress not having to talk to my creditors! Takes a little time, but it is well worth it! Like being able to look up my account anytime on my dashboard! Being able to contact someone at any time day or night is great!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Allen,

    We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed May 11, 2017

    I'm so pleased with the way they have and are taking care of my financial situation. They are very helpful and friendly and try to do everything they can for you. I haven't had any issues with the way they have done anything. I would like to say thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Niece,

    We appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Our Client Services department is highly trained in providing world class customer service, whether via email or phone. Thank you for continuing to recommend Freedom Debt Relief!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed May 11, 2017

    I was am drowning in debt. FDR has given me hope at a time I need it most. I am confident that as long as I continue to stick with my goal, they will be there for me helping me along the way to become debt free!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Hendricks,

    Thank you for your positive feedback! We are thrilled to hear about the reduction of your debt along with your savings within the program! We look forward to your continued success with Freedom Debt Relief!

    Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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