Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 14 Reviews 2235 - 2435
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    Verified purchase
    Punctuality & Speed

    Reviewed July 10, 2024

    I am very very pleased with this company. They get you a settlement as fast as they can. Not just a settlement, but one that is like half of what you owed. They don’t leave you hanging, they are constantly in touch with you letting you know what is going on with your debt. One of the best decisions I have made.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your fantastic feedback, Pamela! We're thrilled to hear that you’re very pleased with Freedom Debt Relief. Our team works diligently to negotiate settlements that significantly reduce the amount owed, and we're glad to know you’ve experienced this firsthand. We strive to keep our clients informed and supported throughout the process, so it's wonderful to hear that you felt well taken care of. Thank you for choosing FDR!

    Verified purchase

    Reviewed July 10, 2024

    All but one of my debts have been settled and are being paid off. The last one is in negotiation now. Thank you for what you have done. It is a great relief. It is nice to have some peace of mind and a better financial outlook for the future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Darren, it is great to hear about your progress! The finish line is so close! Thank you for trusting us and allowing us the opportunity to guide you in this journey!

    Verified purchase

    Reviewed July 10, 2024

    I pay 284.00 a month. You take more fees than pay-offs. I've sent numerous deals for offer settlements and you negotiate for longer terms than stated in application of program. I think it could be better. Your fees are what I'm paying and now will for a while more than I expected and was told.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Leeanne, thank you for your feedback. We understand the process of negotiations and payment plan can be difficult to understand. It is important to realize that our goal is to settle multiple accounts at once, and in order to do this, payments to your creditors may be smaller and set up for a longer payment term to allow further negotiations. It is also important to know that a lot of the times, the offers made to you directly from your creditors are not extended to FDR. We encourage you to contact customer service if you have further questions regarding fees and settlements.

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed July 10, 2024

    I think the smaller accounts could of been handled faster. I don't feel any relief that my debt is getting resolved and destroyed my credit history in which I had never had late payments. If I could go back I wouldn't recommend someone with my amount of debt to go forward.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diana, we are sorry to hear you feel this way. We understand our process can be slow and it may take time to see progress and feel relief. An account specialist will be reaching out to address the status of your accounts.

    Verified purchase

    Reviewed July 10, 2024

    In my own words I think that guys are awesome. You saved me from 20 years if I was trying to pay it down. I'm going to recommend you to all my family friends. It's taken a lot of stress off my shoulders allsome I really appreciate what you're doing for me. It's hard sometimes but I'm trying to get everything done. P.S. Thank you again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Odilio, thank you so much for your heartfelt feedback! We're thrilled to hear that we've been able to help you in such a significant way. Knowing that we've saved you years of financial stress and brought relief to your life means a lot to us. Your recommendation to family and friends is greatly appreciated. We understand that the process can be challenging at times, but we're here to support you every step of the way. Thank you again for your kind words, and please don’t hesitate to reach out if you need any further assistance.

    Verified purchase
    Staff

    Reviewed July 10, 2024

    Freedom Debt Relief has been a godsend. They have settled my largest account in record time and have performed beyond my expectations. They have been very helpful and reassuring each time I have reached out to them with a question or a problem or just some guidance on how to deal with creditors. I highly recommend Freedom Debt Relief!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dorothy, thank you for your amazing feedback! We’re thrilled to hear that Freedom Debt Relief has been a godsend for you and that we’ve settled your largest account so quickly. Our team strives to exceed expectations and provide helpful, reassuring support whenever you need it. Your recommendation means the world to us. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

    Verified purchase
    BillingRates

    Reviewed July 10, 2024

    My debt was getting out of hand but this company turned my life around and in no time I was back on top! The interest was taking all my payments and so my balances were not coming down, they were going up, until Freedom Debt Relief took over. I am now back to normal and a little smarter too!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Barry! We’re delighted to hear that Freedom Debt Relief has helped turn your life around and get you back on top of your finances. It's great to know that we could stop the interest from increasing your balances and bring you back to normal. We’re also glad to hear that you feel more confident about managing your finances now.

    Verified purchase
    Contract & TermsPriceStaffHonesty & Transparency

    Reviewed July 10, 2024

    I signed up for their services on June 28th then I get charged for monthly fees on July 3 & 7. When I asked they said for June and July. So they charged me a whole monthly fee for 2 days that were weekend days and not even business days. The rep should have been honest about that and had me sign up on Monday. If they do shady things for extra fees makes you wonder what else they will do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lisa, we are sorry to hear about this. Our Automated system is not perfect and we want to reassure you that our goal is never to come off as shady. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed July 10, 2024

    Called to adjust payment, it was taken care of quickly. The gentleman I spoke to was very efficient. I would recommend others to this company if they are in need. I see debt is beginning to get cleared up. I hope to have the graduation day sooner than planned. When I have extra $ I will make additional payments. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Karen, we are happy to hear that our agent was able to address your request promptly and accurately. Please let us know how we can continue to support you in your journey!

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    StaffEase of Use

    Reviewed July 10, 2024

    From the start Freedom Debt Relief has given me nothing but truths. They have strung not me along making things seem better than they are…because, they REALLY are. My short journey so far has been a breeze. Customer support is top notch, available and knowledgeable and the FDR portal is easy to navigate.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karen, thank you for sharing your positive experience with Freedom Debt Relief! We're delighted to hear that you've found our transparency and honesty reassuring and that your journey with us has been smooth so far. It's great to know that our customer support has met your expectations and that you find the dashboard easy to navigate. Your kind words about our team mean a lot to us, please let us know how we can continue to support you.

    Verified purchase
    Punctuality & Speed

    Reviewed July 9, 2024

    Enjoy the fact that I am not paying all those cards. I am not in so much stress. Yet I do worry that some of the accounts are going to increase in balance. Just hope that this goes by quick. I just want to finish this ordeal soon so I can start a new life.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Maria, thank you for sharing your thoughts with us. We're glad to hear that our program has helped reduce your stress by managing your card payments. We understand your concern about some account balances potentially increasing, and we're committed to working diligently to resolve your debts as quickly as possible. We are here to help you achieve your goals of becoming debt-free and are ready to answer any questions you have regarding our process!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 9, 2024

    It’s a relief to see my debt reducing less than 6 months after beginning in this program. I’m still worried about dealing with Discover but FDR has been very reassuring regarding any legal proceedings that may come my way. The customer service has been very informative and prompt. I would definitely recommend to anyone needing assistance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Krysta, thank you for sharing your positive experience with Freedom Debt Relief! We're thrilled to hear that you've seen a reduction in your debt in less than six months. We understand your concern about dealing with Discover, and we're committed to providing the reassurance and support you need regarding any potential legal proceedings. Please let us know how we can continue to support you!

    Verified purchase
    PricePunctuality & Speed

    Reviewed July 9, 2024

    In less than a month Freedom Debt has already settled one account for me. They're fast, prompt, and very efficient. Thank you Freedom Debt!!! I COULDN'T HAVE DONE IT WITHOUT YOU!! LOOK FORWARD TO CONTINUE DOING BUSINESS WITH YOU and thank you for working around my budget and making it affordable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Angela, thank you for sharing your wonderful experience with Freedom Debt Relief! We're thrilled to hear that we've already settled one account for you in less than a month. It's fantastic to know that you found our services fast, prompt, and efficient. Keep up the hard work and thank you for choosing FDR!

    Verified purchase

    Reviewed July 9, 2024

    I’m glad for all the savings that I’ll be making in this program! I’ve just started the program and I’m already seeing the savings! To be able to cut my debt off and save money at the same time is really nice! I would definitely recommend FDR to anyone wanting to cut off their debt!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Christopher, thank you for sharing your excitement and positive experience with Freedom Debt Relief! We're thrilled to hear that you're already seeing savings and are pleased with the progress in cutting down your debt. It's wonderful to know that our program is helping you achieve your financial goals, and your recommendation means a lot to us. If you have any questions or need further assistance as you continue through the program, please don't hesitate to reach out.

    Verified purchase
    Customer Service

    Reviewed July 9, 2024

    Claims to make settlements, and doesn’t even look into the accounts if they belong to the customer. Asked for a call back regarding the issue, no one calls back! I would never recommend this service to anyone! Tried to remove accounts and was told I would lose money for you people basically doing nothing! Absolutely horrible service! But good to take people’s money on time!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Laurieann, thank you for bringing this to our attention. We are sorry to hear that you have not received a call back to address your concerns. You can rest assured we only settle accounts in your program, which are listed in your credit report. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Billing

    Reviewed July 9, 2024

    I’m not very sure yet. I will know more in the next three months but I certainly appreciate the service, hopefully this will be resolved by the next year, the balance is still quite high. But I have received good reports concerning this company. I look forward for full payment so my account can be in good standards once again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Vicki, thank you for sharing your thoughts and feedback with us. We understand that you're still evaluating our services and appreciate your patience and trust during this process. If you have any questions or need further assistance over the next few months, please don't hesitate to reach out. We're here to support you every step of the way and look forward to helping you achieve your financial goals.

    Verified purchase
    Staff

    Reviewed July 9, 2024

    I received very good information for handling my summoms. Everyone I talked with was very nice and helped me understand what I had to do next. I have a lot of confidence in Freedom Debt Relief. They have helped me through this ordeal I got myself into..Thank you for all the help you have given me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Pamela, thank you for sharing your experience with Freedom Debt Relief! We are pleased to hear that you received helpful information for handling your summons and that our team was able to assist you in understanding the next steps. Your confidence in our services means a lot to us, and we're glad to have been able to support you through this challenging time.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed July 9, 2024

    I called Bronson who helped me, to let him know I needed to cancel and he was very rude and pushy. I found a better deal & he would not accept it. So I ended up having to hang up on him. I also went to my bank to notify them about any future automatic payments. I expect a full refund.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kelly, we are sorry to hear about your experience with our agent. An account specialist will be reaching out to address your concerns and process your request.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 8, 2024

    Definitely Excellent customer service. Also Super friendly and helpful, always went above and beyond to assist me in any way possible! Very informative staff, always answered my questions to the fullest extent. Any time I called with a question or concern, the staff was always super helpful! Would definitely recommend Freedom Debt Relief to anyone seeking help with their debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Melinda. It's encouraging to know that our program has provided you with a fresh start and a path toward financial stability. Your recommendation means a lot to us, and we're grateful for your trust and support.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed July 8, 2024

    Everything was handled the timely manner. The people on the phone were very professional and knew what they were talking about and answer all my questions. And to set up the portal for your payment processing was very easy and they would walk you right through every step. It was very easy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Charles, thank you for sharing your experience with us! We're thrilled to hear that everything was handled in a timely manner and that our team was professional and knowledgeable. It's great to know that setting up the payment portal was easy and that our team guided you through every step. Thank you for choosing FDR!

    Verified purchase
    Staff

    Reviewed July 8, 2024

    Freedom Debt has set and worked out a plan to resolve our debt. They are an amazing help! In fact, one company was not happy with us and wanted to take us to court. Once I let Freedom know, they had a team of lawyers resolve this issue much to our relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Robyn, thank you for sharing your positive experience with Freedom Debt Relief! We're delighted to hear that our team has been able to set and work out a plan to resolve your debt and that you found our assistance helpful.

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsBillingRates

    Reviewed July 8, 2024

    I was shocked after I’d gone through the whole process when someone from the legal department read me the script about how I was supposed to purposefully STOP PAYING my credit card company. I had never in my life missed even one payment on a credit card. I’d been late a very few times but never ever been even 30 days behind. This will destroy my credit which was around 720. I used a credit card consolidation company in the past but they certainly didn’t ask me to destroy my credit rating. They simply negotiated a smaller settlement amount with each company and I paid off the total over five years.

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    Verified purchase

    Reviewed July 8, 2024

    Very happy with the process so far. Looking forward to being out of debt. I just got in over my head so this was the best way to start over a fresh start. I would recommend to anyone with the same issues; too much debt. Once they have settled with your creditors you will be on a refreshing start again without worries.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Edward, thank you for sharing your positive experience with us! We're delighted to hear that you are very happy with the process so far and are looking forward to being out of debt. It's encouraging to know that our program has provided you with a fresh start and a path toward financial stability. Your recommendation means a lot to us, and we're grateful for your trust and support.

    Verified purchase
    Staff

    Reviewed July 8, 2024

    The representative's expertise was evident. He listened attentively to my situation, asking pointed questions that showed he genuinely cared about understanding my unique circumstances. His extensive knowledge of debt relief options was impressive, and he explained each one in simple terms that made complex financial concepts easy to grasp. What truly set this representative apart was their personalized approach. Rather than pushing a generic solution, he crafted a tailored plan that perfectly aligned with my needs and long-term financial goals. The representative patiently walked me through each step of the process, ensuring I felt informed and confident about the path forward.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marc, thank you for your wonderful feedback! We are delighted to hear about your positive experience with our representative. It’s heartening to know that his expertise, attentive listening, and personalized approach made a significant impact on your journey toward debt relief. Please let us know how we can continue to support you!

    Verified purchase
    Punctuality & SpeedStaffBillingRates

    Reviewed July 8, 2024

    Thank you very much for helping me with this high interest so I can breathe easier to have a valid bank account with no payments directly towards them. Thank you. Looking forward to building up the trust account over a slow period of time. It’s negotiate with my bank Santander who already has all my information and consent in order to conduct negotiations for not in debt at all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words and for sharing your experience with us, Jay. We are pleased to hear that our assistance with managing high-interest payments has brought you some relief and helped you maintain your bank account. We appreciate your trust in us and are committed to working with you to build up your trust account over time. Thank you for choosing FDR!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 7, 2024

    Freedom Debt Relief has made it possible for me to breathe again after several years of hardships. I’m so grateful for all the assistance they’ve given me. The process has been smooth and easy so far. Their representatives explained everything in great detail to me, and they are handling things quickly on my behalf. I’m really glad that I decided to trust Freedom Debt Relief to help me, and I’d definitely recommend them to anyone else who is struggling with this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Donna, thank you so much for sharing your heartfelt experience with Freedom Debt Relief! We're thrilled to hear that our assistance has brought you relief after years of hardship and that the process has been smooth and easy for you. Your recommendation means a lot to us, and we are grateful for your kind words. If you ever have any further questions or need additional support, please don't hesitate to reach out. Thank you once again for choosing Freedom Debt Relief, and we look forward to continuing to support you.

    Verified purchase
    Punctuality & Speed

    Reviewed July 7, 2024

    Ms. Brenda **, the Debt Consultant with Freedom Debt Relief, went above and beyond in explaining all the aspects and benefits of the program and answered all my questions in a timely manner. Enrollment in the program was easy and fast. I hope the debt resolution will also be quick.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Khalid, thank you for sharing your positive experience with Brenda and our team! We're thrilled to hear that Brenda went above and beyond in explaining all aspects and benefits of the program and answered your questions promptly.

    It's great to know that the enrollment process was easy and fast for you. We are committed to helping you achieve debt resolution as efficiently as possible, and we appreciate your patience and trust in our program.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 7, 2024

    I've been with Freedom debt relief now for 8 months, and I'm very happy with the way things are headed. They've always been nothing except professional and kind to deal with and one by one, my debts are getting resolved. The only stress has been the creditors calls but I deal with those when I can. But absolutely no stress with any of my interactions with freedom debt relief. Thank you for making things better.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Patti, thank you so much for sharing your positive experience with Freedom Debt Relief! We're delighted to hear that you're happy with the progress made over the past 8 months and that our team has been professional and kind in assisting you.

    We understand that dealing with creditors' calls can be stressful, and we appreciate your patience in handling those situations. It's wonderful to know that your interactions with us have been stress-free and that your debts are being resolved one by one. Thank you for choosing us!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed July 7, 2024

    I have sent 2 emails to rep who helped me open my account for a revised email with payment and still have not received anything. I also called and asked for revised payment and they told me to talk to her. I called but was not able to reach her!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Laura, we are sorry to hear about any inconveniences this may have caused. An account specialist will be reaching out to address your payment.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 5, 2024

    I'm on my way to establishing better credit thanks to Freedom Debt. Their negotiations to lower your debt and their communications are amazing. Love that this company is accessible to everyone. I recommend Freedom Debt to anyone who's fallen into uncontrolled debt and who is looking to better your credit. DO IT! IT'S AMAZING.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandra, we are happy to hear about your positive experience with our team! Our main goal is to help you feel confident in your financial standing, and we are honored to assist you in this journey!

    Verified purchase
    StaffRates

    Reviewed July 5, 2024

    Not sure what to say as I have just started. Hopefully this will help me get financially back on track. Looking forward to be financially stable again. These new interests rates have been unfair, and shouldn't have been put on me as I have always paid on time. The rates are way too high for anyone to get ahead.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Donna, we understand how frustrating it can be to deal with unfair interest rates, especially when you've always paid on time. Starting this journey can be daunting, but it's a positive step towards regaining financial stability. We hope our team can help you get back on track! Please let us know how we can continue to support you.

    Verified purchase
    Customer ServiceBillingRates

    Reviewed July 5, 2024

    Overall I am happy with progress. If I have worries it's about how long it takes for the negotiations for one bill while other bills are in limbo. Creditor continue to call so you have to tell them you are working on it. The other is the fees which are high, 25% of the beginning balance and those get paid first when settlement is made. The good thing is the final settled amount has no interest which is what is so hard to get bills paid down.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carolyn, it's great to hear that you're happy with your overall progress! It makes sense that the negotiation process can feel slow and having creditors continue to call can be stressful. The fees are certainly something to consider, but it's encouraging that the final settled amount has no interest, making it easier to pay down your debts. Keep up the great work and please let us know how we can continue to support you!

    Verified purchase
    StaffBillingTransparency

    Reviewed July 5, 2024

    After completing (graduating) the program, I was FLOORED to add up the amount of $ that was taken to help me get out of debt. FDR actually did NOTHING for the Discover card, I was served with papers so had to pay that one off when that happened, and then you didn't even want to drop my payments.... And the minimum payment- 25 is ONLY to pay to keep my "subscription" up to date??? These people NEED help, they don't need to get into more debt just to pay you off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Stacy, thank you for sharing your feedback and bringing these concerns to our attention. We're genuinely sorry to hear about your experience and understand how frustrating it must be.

    We strive to provide effective solutions for our clients and deeply regret that your experience with us fell short of your expectations, An account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 5, 2024

    When I first called Freedom I really wasn’t sure this would work for me but From the beginning up to this point everyone has been so polite and professional. They have kept their word with negotiating on my behalf and my credit score has improved. I have experienced the greatest customer service experience

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cheryl, thank you for sharing your experience with FDR! We understand that starting this journey can be filled with uncertainty, and we’re thrilled to hear that from the very beginning, our team has been polite and professional in assisting you. We’re especially pleased to know that our negotiations on your behalf have been effective and that you’ve seen an improvement in your credit score. Keep up the great work!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed July 4, 2024

    I’ve been a member with FDR Program since May 2023. Shout out to the staff at FDR as understanding, compassionate and supportive towards my financial situation. Stressful at first when creditors called & demanded to pay them back. Due to losing by Dad back in April 2022 and supporting my Mom & pay my share of expenses at home I have less to survive on. FDR came to my rescue always have my back.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mila, thank you for sharing your experience with our Program. We're so glad to hear that our staff has been understanding, compassionate, and supportive of your financial situation. We understand that it can be stressful when creditors call and demand payment, especially given the challenges you’ve faced since losing your dad and supporting your mom.

    Your resilience and dedication to managing your financial situation are truly commendable. We're honored to have been able to support you during this time and to have your back. If there's anything more we can do to assist you, please don't hesitate to reach out.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 3, 2024

    The rep that I talked to was concerned about my needs and getting my debt paid. The customer support is great. I love it. They are nice and helpful. They are also sincere and passionate. They are very nice people. They really work with you and try to get you to solve your problems. They are fast too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Aloia, thank you for sharing your positive experience with us! We're delighted to hear that our representative showed genuine concern for your needs and is helping you work towards getting your debt paid off. Our team strives to work closely with our clients to solve their problems efficiently, and your feedback reinforces our commitment to providing the best service possible. We truly appreciate your kind words.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 3, 2024

    Great service from all staff and great messenger service. I wish it would be the same hours as the phone service as I work on the phones and can’t talk on the phones. Please make the hours of chat the same as the phones.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Andrea, thank you for your kind words and positive feedback about our service! We're glad to hear that you’ve had a great experience with us.

    We understand your concern about the hours of our chat service. Your suggestion to align the chat hours with our phone service hours is valuable feedback. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our services. If you have any other suggestions or need further assistance, please don’t hesitate to reach out.

    Verified purchase
    Customer Service

    Reviewed July 3, 2024

    Freedom Relief is awesome, they are on top of things and they call you for every little thing that is being done or emailing. I recommend Freedom Relief, this is my second time using them and still no change, always on point, Thank you Freedom Relief... whoever is having debt problems, try Freedom Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Vincenzo! We're thrilled to hear that you find Freedom Relief to be awesome and that our team has been consistently on point in keeping you informed through calls and emails. It’s fantastic to know that you’ve had such a positive experience with us, not just once, but twice.

    Your recommendation means a lot to us, and we’re grateful for your trust and support. Helping our clients overcome debt is our top priority, and your words reaffirm the dedication we have to our mission.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 3, 2024

    Very nice people and easy to reach out. On time in every matters and very helpful, always have answer on all your needs and question. No hesitation to call them if you need more information. They are always there to help and answer your question. And I highly will be recommended whenever ever someone need help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marissa, thank you so much for your kind words and positive feedback! We're thrilled to hear that you've had such a great experience with our team. Our goal is always to be accessible, timely, and helpful in addressing all your needs and questions.

    It's wonderful to know that you feel confident reaching out to us for any additional information you might need. Your recommendation means a lot to us, and we truly appreciate your trust and support.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 3, 2024

    Every time I called FDR praying type of question I concern they were prompt and always returned my call on time. There were a handful of associates that seem as if they were just trying to get their job done for the day and not want to go the extra mile to give you help you needed here. Like I said, these occasions or a few and far between.

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    Response from Freedom Debt Relief

    Jason, thank you for your feedback. We are sorry to hear that you feel like all of our agents have not put in the same effort when assisting you. Your feedback is very important to us and we want to thank you for taking the time to share your experience with us. Please let us know how we can continue to support you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 2, 2024

    I like the process that Freedom Debt Relief does to help you pay your debt off. They give you the estimate and you can check online. There's a dashboard where you could check the activities that are happening and you would know if they're working on your account or not. Also, once you put the money in, they're very fast. It didn't take more than three months for me and I was done paying off everything.

    I did one big deposit on my account and I was paying little by little until they finished negotiating. And there was one rep named John and he was very helpful. Whenever I called and needed help, he made sure he understood what I needed help with and he took the time to make sure he answered all the questions that I needed answered. He was patient enough to find a solution for me, so I could resolve whatever issue I had. It was a good process and they were a good company. I will recommend it to anybody.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us! We're thrilled to hear that you had a positive experience with Freedom Debt Relief and that our process was effective in helping you pay off your debts. It's great to know that you found our online dashboard helpful for tracking progress and that our team acted swiftly once you made your deposits. We're very happy to hear that John provided such helpful and attentive service. We strive to provide excellent customer service, and it's wonderful to know that he took the time to understand your needs and provide effective solutions.

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    Customer ServiceRefunds & PayoutsStaffLoan Process

    Reviewed July 2, 2024

    This is my second time using Freedom Debt Relief. I had to use them this time for identity theft. But the way things were explained to me was not the way things went so, I wasn't happy this time at all. I'm okay with the outcome because it did prevent me from getting an infraction with my job because we have to keep our credit score at a certain amount but with the LendingTree account was where my identity was stolen and that one was over 8000. They explained to me that I have to have so much in the dedicated account in order for the attorney to consider our offer and it wasn't explained that that was the fee. I was thinking that that was going to the attorney. I went into my retirement account to get that money out to do that and had I known that, I could have gone into my retirement account and paid it myself.

    My accounts were paid off because they do offer a loan program where they can do it in one lump sum. But if they don't settle for at least 45% of the debt, then they waive those fees. That's what was explained to me. But then when I asked about it after I qualified for the loan to go ahead and pay them off in a one lump sum, they said, well, they didn't know if that was true or not. It was like just talking back and forth and I wasn't sure what was true and what was not. But I did have one of the loan officers call me and let me know that because it was less than 10% in selling the difference, those fees should be waived. But I won't see that until they send out the loan disclosure and that should show up on that.

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    Response from Freedom Debt Relief

    Alicia, thank you for taking the time to share your detailed experience with Freedom Debt Relief. We deeply appreciate your trust in us, especially since this is your second time using our services. We're truly sorry to hear that your recent experience did not meet your expectations and that there was confusion regarding the process and fees. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffBilling

    Reviewed July 2, 2024

    I am nervous about having credit card companies call me and for me to let my credit card payments go unpaid. I understand that is what we need to do to start the settlements, it is really just a mind thing for me. IN SAYING THAT, they have some really good resources to help. I put my trust in this relief program since my father highly recommended it. I just need to keep going with the flow and my debt will be gone in no time. My review could change when I am with FDR for longer, this is just how I feel about them starting out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Makaela, thank you for sharing your thoughts and concerns. It's completely natural to feel nervous about credit card companies contacting you and the process of letting payments go unpaid as part of the debt settlement strategy. It's important to remember that these feelings are normal, and many people experience similar anxieties when starting this journey.

    It's great to hear that your father highly recommended the relief program. Trusting the program and going with the flow can indeed help you achieve your goal of becoming debt-free. Remember, our team at FDR is here to support you every step of the way.

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    Punctuality & SpeedBilling

    Reviewed July 2, 2024

    When I signed up my payments were supposed to be 280 a month and no more. I expressed many times that I couldn't afford anything higher. Then a couple weeks later I get this welcome from a lawyer group and my payments are now 581 dollars a month. Are you serious. I went over and over with Alex that I could NOT afford anything higher and yet that's exactly what happened. You're all a bunch of liars.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sheila, we are sorry to hear about the legal account and increase in your draft. We understand this can be difficult and would like the opportunity to discuss your options with you. An account specialist will be reaching out to address your concerns.

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    Customer ServiceRates

    Reviewed July 2, 2024

    I will recommend Freedom Debt to anybody who is interested to get their life in control. They will be there for you whatever you need. You do your part and they will be there for you. I’m glad I made that call today. I’m a happiest person so I am really thankful for them.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words and recommendation, Rosaria! We're thrilled to hear that you've had such a positive experience with Freedom Debt Relief and that we've been able to support you in getting your life back on track. Your happiness and satisfaction mean a lot to us. Thank you for choosing FDR!

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    Customer ServicePriceStaffBillingTransparency

    Reviewed July 2, 2024

    I am kind of disappointed that only two accounts have been resolved over a 1-year period. I have been sending over emails from the creditors that were demanding payments and I never got any feedback on how these will be resolved first, and I have some creditors who are on my credit report and they are reporting non payment and it is causing my credit score to down - no calls from FDR on resolution. And I see large settlement fees being charged, without explanation on what they are for

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    Response from Freedom Debt Relief

    Hi Alberta, we are sorry to hear that you are disappointed. We know it can be frustrating to receive creditor communications requesting payment. We understand the waiting period can be difficult, an account specialist will be reaching out to address your concerns.

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    Reviewed July 2, 2024

    So far, I am very satisfied with the program. First few months when nothing seemed going on, I was little nervous but once they started negotiating, my debt kept being settled. I am very grateful for negotiators who work diligently in behind scenes. I highly recommend this program and look forward to the day I will be totally debt free. Thank you Freedom Debt Relief. God bless you.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Minjung! We're delighted to hear that you are now feeling satisfied with the program and that our negotiators have been able to make progress in settling your debts. We understand that the initial months can be nerve-wracking, but we're glad that you've seen positive results. Thank you for choosing FDR!

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    StaffBilling

    Reviewed July 2, 2024

    It's been great with FDR. The rep was very helpful. They told me it was gonna take from 12 months to 18 months and it's great just putting one payment in. I was able to get a lot of stuff done be free of debt for quite a while.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience with us, Alejandra! We're thrilled to hear that you've had a great experience with Freedom Debt Relief and that our representative was helpful in setting clear expectations for your debt relief journey. It's fantastic that you're seeing progress and feeling relief!

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    Customer ServiceStaff

    Reviewed July 2, 2024

    They were informative. Everything is being done in a timely manner and they keep up with me. I get quite a few emails from them. I would use them again.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Alma! We’re pleased to hear that you found our service informative and timely. Keeping you updated is a top priority for us, and we’re glad that our communication has been effective. Thank you for choosing FDR!

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    StaffBilling

    Reviewed July 1, 2024

    I do enjoyed working with Freedom Debt Relief. They help you with all your bills. And I will recommend a friend. Freedom will have your credit where it suppose to be. At a high number. If you need any help freedom debt will relief a lot of stress from your mind. Thanks You so much for your help.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Joe! We’re thrilled to hear that you’ve enjoyed working with Freedom Debt Relief and that we’ve been able to help with your debts and alleviate stress. Your recommendation to a friend means a lot to us, and we’re glad to know that our services are making a positive impact on your credit.

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    Customer ServiceStaffBilling

    Reviewed July 1, 2024

    I was worried trying to get out from under the payments that I could not get paid off. My Dad had passed away and it just got worse with debt. These great people who work here has taken such a load off of me helping pay off my debt! I can do this and not hurt my budget to get me through the process. I can email with a question and it is answered. Just helpful all the way through paying this debt off and the burden off of me. I have told my best friends that this is such a great company and if you need help, help is there with answers!

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    Response from Freedom Debt Relief

    Melanie, thank you so much for sharing your experience with us. We're deeply sorry to hear about your father's passing and understand how challenging it can be to manage debt during such a difficult time. We're grateful that our team has been able to support you and alleviate some of your financial burdens.

    It’s wonderful to hear that our service has been helpful and that you feel confident in your ability to pay off your debt without straining your budget. We’re also glad that our team has been responsive to your questions and supportive throughout the process. We are here to help, and it's gratifying to know that we've made a positive impact on your life. Thank you for your kind words and for trusting us to help you through this journey.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 1, 2024

    Very helpful and nice and polite. Answered all my questions. Was able to talk to someone quickly about my problem. Was very helpful, friendly, polite. Was happy with all we talked about. Resolved everything I asked. Answered phone quickly. Was happy. Good job. Well done. Very polite, nice, respectful, had no worries, good at what they do. Thank you for helping when I called.

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Polly! We're delighted to hear that you had such a positive experience with our team. It's great to know that we were able to answer all your questions quickly and resolve your concerns efficiently. Thank you for choosing FDR!

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    PriceTransparency

    Reviewed July 1, 2024

    I have been very pleased. The charge for having it done nearly as high as the relief is my only complaint. I know everyone has to make money, but for those who are struggling, I believe that would be something to take a very serious look at. This economy is no joke and assistance is a great thing, and in saying that, I do like the updates and being made aware of what is going on with each settlement. Good job.

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    Response from Freedom Debt Relief

    Thank you for your feedback, David. We are pleased to hear that you have been satisfied with our service and appreciate the updates and transparency with your settlements. Your kind words mean a lot to us. Thank you for choosing FDR!

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    Refunds & Payouts

    Reviewed June 30, 2024

    This program really works and I know that FDR, is here for me every step of the way. This program has made a way for me to pay back my creditors and for me to have a peace of mind. I would be glad to tell more about this program. The tools too they provide to ensure you don't end up in this again. To be smarter is the key.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your positive feedback, Steven! We're delighted to hear that our program has been effective for you and that you feel supported every step of the way. It's wonderful to know that you're finding peace of mind and are able to pay back your creditors through our services. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed June 30, 2024

    I talked with Mike and he explained everything I needed to know. I was deeply satisfied after signing on. I Have also called in and spoke with representatives and got the answers I needed. After signing on, I wished I had done this months before. It's great service. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Dolores! We're thrilled to hear that Mike was able to explain everything you needed to know and that you were deeply satisfied after signing on. It's fantastic to know that our representatives have also been able to assist you effectively whenever you've called in. We're delighted that you are enjoying our service and wish you had joined us sooner. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed June 30, 2024

    I have received a particular alert email several times. Each time I have responded. I have talked to a different customer service person each time and have thought the situation was resolved (according to the rep) only to get the same alert in a few days. I should have a permanent account rep. assigned to my case with whom I can communicate and who is familiar with the details of my situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi William, we are sorry that this has been your experience and we can see how that would be frustrating to have to follow up numerous times. Our Customer Service team is trained to try and resolve every issue in 1 interaction however we understand some situations require special attention. We would like the opportunity to see how we can help. An Account Specialist will be reaching out to you shortly.

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    Customer ServiceStaffBilling

    Reviewed June 30, 2024

    Agent was very helpful and nice. I changed my email address and payment for this month to a couple days earlier. Asked a couple of questions and that was pretty well what I was concerned with and the email I changed to was an email that I am only using for Freedom so I don't have to thumb thru a bunch of emails just to get to what I need and she said, "Hey that's actually a really good Idea."

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    Response from Freedom Debt Relief

    Thank you for your kind feedback, Denise! We're delighted to hear that our agent was able to assist you effectively and that you found the service helpful and pleasant. It's great to know that your email change and payment adjustment were handled smoothly. Using a dedicated email for Freedom communications is indeed a smart idea! If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

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    Sales & MarketingStaffFollow-Through

    Reviewed June 30, 2024

    They are very thorough and ready to help you at all times to get rid of your debt. I would refer them to anybody. Please follow through with them. They are not a scam. They’re the real deal. Thank you. Also, if you did not add all your debt, you definitely can do so after they have your credit report, and there is not all your debt added just follow their instructions.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Judy! It's great to hear that you found our team thorough and always ready to help. Your recommendation means a lot, thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed June 29, 2024

    So far all has been fine the person that signed me up was very patient with me. The process didn’t take as long as I thought it would. When I called back with further information, I got a girl who didn’t really know how to respond to my question, so she had to put me on hold & go ask someone else.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Rolene! We're glad to hear that the enrollment process went smoothly and that our representative was patient with you. Thank you for bringing this to our attention, and please feel free to reach out if you have any more questions or need further assistance.

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    Customer ServicePunctuality & SpeedStaffBillingTransparency

    Reviewed June 29, 2024

    Saved us a ton of money on monthly payments and it seems like a have a sound strategy to negotiate with the debt collectors. They give you frequent updates and explanations for what they are doing. Frequent notifications and easy processing. Looking forward to getting this debt off my plate fast. Excellent customer service.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Joel! We're glad to hear that we've been able to save you money on monthly payments and provide a solid strategy for negotiating with debt collectors. It's great to know that our frequent updates and easy processing have been helpful. We're committed to excellent customer service and are excited to help you get your debt off your plate quickly. Thank you for choosing us!

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    Customer ServicePunctuality & Speed

    Reviewed June 29, 2024

    Mr. Grant ** is an awesome debt relief consultant, very attentive in program onboarding process. Stayed with me every step of the way. Would definitely recommend Freedom Debt Relief to friends and family. Technical team has a quick response and supported all required documents and verified all accounts. #Great customer service! #Grant Debt Relief Consultant Rocks! #Customer Support Excellence!! #Freedom Debt Relief! #FDR Relief Program!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Harvey! We're thrilled to hear that Mr. Grant provided exceptional support throughout the onboarding process and that you had a positive experience with our technical team. Your recommendation means a lot to us. We'll be sure to pass along your kind words to Mr. Grant and the entire team. We're committed to delivering excellent customer service and are glad it showed.

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    Margaret increased rating by 2 stars.
    Customer ServiceCoverageMaintenanceStaffTransparency
    After a positive interaction with Freedom Debt Relief, Margaret increased their star rating.

    Original Review: June 29, 2024

    Updated on 10/24/2024: Happy so far except I can't get on my dashboard and they can't seem to fix it. Otherwise I am pleased with progress they are making. Looking forward to clearing up each account. Would recommend to anyone that is needing help. Everyone can seems committed to make it a comfortable process

    Original Review: Very satisfied, was explained in great detail of how the process goes. Feeling very confident that I made the right decision in choosing Freedom Debt Relief. Looking forward to being debt free! Joan was so kind and helpful, put me at ease and I came away from the call feeling good.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Margaret, we are happy to hear that you are satisfied with our service and confident in our program! Keep up the great work!

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    Staff

    Reviewed June 29, 2024

    Great introduction to the program, my interview was very informative and I hope fit a great resolution of my debt and if it works for me I will refer a friend, in this economy it is hard to maintain financially and staying on track. People are trying but sometimes you need a little help.

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    Response from Freedom Debt Relief

    Marayet, thank you so much for sharing your positive experience with us. We're thrilled to hear that our representative was able to provide you with the information you needed to make an informed decision and guide you through the process. Thank you for choosing FDR!

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    Staff

    Reviewed June 28, 2024

    Freedom Debt Relief has been very diligent in helping me get my expenses under control. I would recommend that you contact them if you are in any kind of financial stress. It was very hard for me to face the facts of my financial issues. It felt like a failure on my part, but life and many medical issues came and that is just life.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Patricia. It's wonderful to hear that Freedom Debt Relief has been diligent in helping you manage your expenses. Facing financial issues can be incredibly challenging, but it's important to remember that life and unforeseen circumstances, like medical issues, can happen to anyone. Your recommendation is greatly appreciated, and we're glad to have been able to support you during this time.

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    Punctuality & SpeedStaffBilling

    Reviewed June 28, 2024

    The process was easy and we were explained all the details. I feel that this will be a way for us to get out of our credit card debt. I know if we have any questions or concerns they will be taken care of in a prompt manner. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, William! We're glad to hear that the process was easy and that everything was clearly explained. It's wonderful that you feel confident about getting out of credit card debt with our help. Rest assured, we are here to promptly address any questions or concerns you may have. Thank you for choosing us!

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    Price

    Reviewed June 28, 2024

    I had to pay over $400 on top of what I pay monthly in order to appease a creditor. I was unaware that I would have to add more money to what I was already paying to avoid going to court. I wish that had been stated before starting the program.

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    Response from Freedom Debt Relief

    Hi Kysha, we are sorry to hear one of your accounts went into litigation. We understand it can be frustrating to have to deposit additional funds, but this is sometime necessary to help us stop your creditor from taking further action. An account specialist will be reaching out to address any other questions you may have. We are very sorry for any inconveniences you may have faced.

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    StaffTransparencyCommunication

    Reviewed June 28, 2024

    My time with Freedom from Debt relief has been excellent. They have provided me a very hands off experience. They have handled every situation with ease especially any court filings. They keep me informed about every transaction and also provide a monthly report. I cannot be more pleased. Every staff member is extremely helpful, friendly and efficient. The dashboard is always available and up to date. I can always see exactly where I am at any moment.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Robert! We're thrilled to hear that your experience with Freedom Debt Relief has been excellent. It's great to know that our team has been able to handle everything smoothly and keep you well-informed. We're glad you find the monthly reports and dashboard helpful for tracking your progress. Your satisfaction is our priority, and we're here to support you every step of the way!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 28, 2024

    From the first consult phone call, I noticed that the representative was very understanding about my specific situation. Bad debt can be embarrassing and I never was made to feel bad about the choices I made in my past but actually the complete opposite. I am so thankful for this company. I cannot wait to be debt-free!

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    Response from Freedom Debt Relief

    Thank you for sharing your story, Shirley! It's wonderful to hear that our representative was understanding and made you feel comfortable about your situation. We believe in offering support without judgment, and we're glad that came through. We're excited for you on your journey to becoming debt-free and are grateful to be a part of it

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    Customer ServicePricePunctuality & SpeedOnline & AppStaffTransparency

    Reviewed June 28, 2024

    Updated on 10/23/2024: I have less stress in my life without all of that debt. I can go on the website any time to check my progress. You guys have always been there in case I have questions. So far everything is going great. No complaints. You guys did settle very quickly. All my creditors have stopped calling and bugging me.

    Original Review: They have been very helpful to me, a lot less stress on me. I have been raving to my friend about what I am doing and she said she needs to call so I'm hoping she calls you guys. I have more money left over at the end of every paycheck I am very happy about that.

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    Response from Freedom Debt Relief

    That's fantastic to hear, Sheila! We are so glad to hear that Freedom Debt Relief has helped reduce your stress and improve your financial situation. It's great that you're sharing your positive experience with your friend, too. Having more money left over at the end of each paycheck must be a huge relief. Keep up the great progress!

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    Staff

    Reviewed June 28, 2024

    I would recommend this program to my friends because they are making paying off my debts easier than I could by myself. Plus helping lower my debts and helping me raise my credit score. The people I talk to are friendly, helpful respectful and professional with me. I'm thankful for their help.

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    Response from Freedom Debt Relief

    Aaron, thank you for sharing your positive experience! We're delighted to hear that our program has made paying off your debts easier and is helping to lower your debts. It's great to know that our team has been friendly, helpful, respectful, and professional with you. Your recommendation means a lot to us, and we're thankful for your trust and support. Thank you for choosing FDR!

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    Customer Service

    Reviewed June 27, 2024

    I'm new to the program so I’m reserved In my opinion but so far I’m very pleased. My hope is to get through these first few months as smoothly as possible so I can move on to the settlement stage. I’m attempting to speak to the creditors as they are starting to call and hope this will satisfy them without any unpleasant issues.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Gayle! It's great to hear that you're pleased with the program so far. Managing the initial stages can be a transition, but we're here to support you every step of the way. Speaking to creditors directly can help alleviate some of the calls, and we're hopeful it will go smoothly for you. If you have any questions or need assistance as you navigate through these early months, please don't hesitate to reach out. We're here to help you achieve your financial goals.

    Verified purchase

    Reviewed June 27, 2024

    Freedom has been wonderful to work with. I'm finally feeling like the end of my debt is in sight and easily attainable. Starting this program has not only given us an attainable way to manage our debt, but has freed up monthly funds to breathe a little easier and even start an emergency savings fund.

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    Response from Freedom Debt Relief

    That's fantastic to hear, Grace! We're thrilled that Freedom Debt Relief has provided you with such a positive experience and that you're feeling optimistic about reaching the end of your debt journey. It's great that our program has not only helped you manage your debt but has also freed up monthly funds for you to breathe easier and start an emergency savings fund. Keep up the great work!

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    StaffBilling

    Reviewed June 27, 2024

    You all have helped me understand how much I really owed and how long it would take me to pay off the credit cards. I wish I would have learned about this company a long time ago. Thank you for being there for me and guiding me through this..Hopefully in two years I will be debt and have an extra amount of money for family vacations or emergency situations..Again thank you..

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    Response from Freedom Debt Relief

    Nancy, thank you for sharing your experience! We're glad to have helped you understand your financial situation better and provided a clear path to paying off your credit cards. We're grateful for your kind words and are happy to guide you through this journey. It's wonderful to hear that you're optimistic about being debt-free in two years and having extra funds for family vacations or emergencies. Thank you for choosing us, and we're here to support you every step of the way!

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    StaffBilling

    Reviewed June 27, 2024

    They were very helpful in helping me resolve my debts. I would recommend them to anyone who is struggling to pay their debts. My husband signed up for help with his credit card debts and he is very pleased with the progress. We will be able to save money for Christmas without struggling.

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    Response from Freedom Debt Relief

    Angela, that's fantastic to hear! It sounds like they really made a positive impact on your financial situation. Saving for Christmas without stress must feel like a huge relief. Thanks for sharing your experience!

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    Customer ServiceStaff

    Reviewed June 27, 2024

    The representative was understanding of the issue, said she would adjust my debt accordingly. She listened carefully and asked appropriate questions and defined what she would do in detail. I received an email as a follow up which verified our phone conversation and source of action. I appreciated her professionalism and her care for the issue I had to deal with.

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    Response from Freedom Debt Relief

    Hi Ylanda, thank you for sharing your experience. It's great to hear that our representative was understanding and professional in handling your situation. The detailed follow-up and clear communication must have been very reassuring. We're glad to know that you felt well taken care of.

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    Customer ServiceStaffBilling

    Reviewed June 27, 2024

    The customer service I received was very helpful and friendly. I liked the way the agent was able to help consolidate my credit cards and help me achieve a payment amount that was well in my budget. Thanks a lot FDR! If you're in a financial bind, Freedom Debt Relief can and will help you out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Donnely, thank you for your feedback! We're thrilled to hear that you had a positive experience with our customer service and that the agent was able to help you consolidate your credit cards within your budget. We appreciate your recommendation and are glad we could assist you during a financial bind. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed June 27, 2024

    I was told up about every step of the process and all fees up front. No hidden fees, made it comfortable talking the agent. I never had to leave my home and go to their office. This will pay off my bills and still save me money so I can start living life again. If I have any questions I can reach them on chat or by phone and they will resolve any problems I might have. Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Fredrick! It's great to hear that everything was transparent and clearly communicated upfront, and that you were able to handle everything from the comfort of your home. We're delighted to be able to help you pay off your debt and save money.

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    Reviewed June 27, 2024

    Everyone that I talked with, explained everything very well. Easy to fill out the paperwork on the computer..They will contact every credit card that I will resolved and find out how much the amount of each will be. Monthly payment will automatically come out of my checking account. That makes it very easy for me.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Carlene! It's wonderful to hear that the process was explained clearly and the paperwork was easy to complete online. We're glad to know everything is going smoothly, keep up the great work!

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    Customer ServicePriceStaffBilling

    Reviewed June 27, 2024

    Freedom Debt Relief gave me very specific instructions on how to deal with credit card companies who gouge their customers. Excellent advice and excellent service. With help from Freedom, I'll pay off my debts in a few years and be debt free. I liked the way the customer service representatives are available during the week, and the clear way they explained how their plan works. Payments are affordable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Andrew, thank you for sharing your positive experience! We're thrilled to hear that our specific instructions and excellent service have been helpful in dealing with credit card companies. It's great to know that you feel confident about paying off your debts and becoming debt-free with our help. We're glad you appreciate the availability and clarity of our customer service representatives, as well as the affordability of the payments. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed June 27, 2024

    The representatives are very helpful and kind with answering any questions that you might have. They make it easy to sign up and walk you through the whole process. There are online tutorials to watch that help you navigate some of the hard parts like answering phone calls from financial institutions. The client dashboard lets you check your progress and upload any documents you may need to send. I wish I had called them sooner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Catherine, thank you for sharing your positive experience! We're delighted to hear that our representatives have been helpful and kind in answering your questions and guiding you through the process. It's great to know that the online tutorials and client dashboard have been useful tools for you. We're here to make your journey as smooth as possible, and we appreciate your trust in us. Best of luck as you continue your journey toward financial freedom!

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    Reviewed June 27, 2024

    This program allows you to feel better about knowing that you are not alone in financial hardship, and that you are supported in making the decision of letting go of trying to manage every debt on your own, and allowing the expertise of those from this organization, assist with the "heavy lifting." I absolutely feel a great deal of relief and support even with just getting started. I would definitely recommend Freedom Debt Relief to anyone who is not afraid of starting over.

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    Response from Freedom Debt Relief

    Thank you for sharing your thoughts and experience, Talia! We're glad to hear that our program has provided you with a sense of relief and support, and that you feel less alone in your financial journey. It's wonderful to know that our team’s expertise is helping you manage your debt more effectively. Your recommendation means a lot to us. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 27, 2024

    It doesn't take long to overcharge and get into debt. It does take a while to catch up and pay off. Thank goodness Debt Relief is there to help. It's good to know that there is help out there when we need it. Thank you so much Debt Relief.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Shelly! We're glad to hear that Freedom Debt Relief has been able to assist you in your journey to catch up and pay off debt. It's true that getting into debt can happen quickly, but with the right support, getting back on track is possible. We're here to help whenever you need it. Thank you for trusting us and for your kind words!

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    Customer ServiceStaff

    Reviewed June 27, 2024

    The people I’ve talked with have been professional and taken care of business. The emails keep you informed of what to expect during the process. I look forward to the day when my debts are settled, and this program gives me room to breathe, while still taking some ownership of my finances.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Janice! We're pleased to hear that our team has been professional and efficient in assisting you. It's great to know that the emails are keeping you well-informed throughout the process. We're committed to helping you achieve your goal of settling your debts, and we're glad our program is giving you the room to breathe while still allowing you to take ownership of your finances. Wishing you continued peace of mind and success on your path ahead.

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    Customer ServicePunctuality & Speed

    Reviewed June 27, 2024

    I am still early in the process but so far things are going well. I find the communication can be frustrating but it does get resolved. It is stressful getting the creditor calls but my hope those will die down soon. My first settlement was just completed and excited to see more.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience so far, Jill! We're glad to hear that things are going well and that your first settlement has been completed. We understand that communication can sometimes be frustrating and that creditor calls are stressful, but we're here to support you through it all. We're confident that things will continue to improve and that you'll see more positive results soon. Best of luck with the remainder of your debt settlement journey!

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    Customer ServiceStaff

    Reviewed June 27, 2024

    I was very pleased with the attention to detail from the first telephone call to the company. Fernando ** was the representative who assisted me with my needs. He was very professional and polite and explained each step of the process. The email information has been very helpful and timely.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Carolyn! We're delighted to hear that you were pleased with the attention to detail from your first call to our company. It's wonderful to know that Fernando was professional, polite, and thorough in explaining each step of the process. We're also glad that the email information has been helpful and timely. Thank you once again for choosing Freedom Debt, and we look forward to continuing to serve you.

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    Refunds & PayoutsStaffBilling

    Reviewed June 27, 2024

    I was barely making it so needed some help. They were very professional and patient with talking with me to help resolve my situation. I know will be able to make ends meet and be debt free in four years. Would recommend them to anyone on a fixed income and then unexpectedly have medical bills come up and have to pay for medication and treatments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your story, Tommy! We're glad to hear that our team was professional and patient in helping you resolve your situation. It's wonderful to know that you feel confident about making ends meet and becoming debt-free in four years. Thank you for choosing Freedom Debt Relief, we're honored to be a part of your journey!

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    Customer ServiceStaffBilling

    Reviewed June 27, 2024

    I'm able to get some breathing room without trying to figure how I'm going to pay the next bill. The people that helped me were very professional and I did recommend them to some of co workers. The phone calls keep coming from the bill collectors but I was told how to handle them and a lot of times they hang up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, John! We're glad to hear that you're finding some breathing room and relief from the stress of managing bills. It's wonderful that our team has been professional and helpful, and we appreciate your recommendation to your co-workers. Dealing with bill collectors can be challenging, but it's great to know that our guidance has been effective. If you have any further questions or need additional support, please don't hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & Speed

    Reviewed June 26, 2024

    Very pleased at the service at this point in the process. No complaints so far. Fast replies to questions. Calls answered not having to leave messages and wait for someone to call back later. Looking forward to seeing progress on my accts. As I am new and just starting the process not much else known at this time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Michele! We're glad to hear that you're pleased with the service so far and that our team has been responsive to your questions. It's great to know that you haven't experienced any issues and that calls are being answered promptly. We're looking forward to helping you see progress on your accounts. If you have any further questions or need assistance as you continue the process, please don't hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    PriceStaffBillingRates

    Reviewed June 26, 2024

    As I had an accident that resulted in a total loss, an entire month basically ruined so much for me financially. However FDR gave me a plan that helped to cut my monthly bills' price in half. The process was simple and the rep was very helpful as they worked to get it started. I am hopeful that they can truly help me recover from this event.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Corey. We're sorry to hear about your accident and the financial challenges it brought, but we're glad that Freedom Debt Relief could provide a plan to significantly reduce your monthly bills. It's great to know that the process was simple and that our representative was helpful in getting you started. We’re here to support you and help you recover from this event. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed June 26, 2024

    I was very nervous and scared. The counselor’s name is Cynthia ** and she is incredibly kind, knowledgeable and reassuring. I’m glad I decided to do this. I got and get detailed advise and instructions. When I have a question and call. A counselor gets back to me in a very short time.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Margaret! We're glad to hear that Cynthia has been kind, knowledgeable, and reassuring during your journey. It's wonderful that you feel supported and receive detailed advice and instructions whenever you need them. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way. Thank you for choosing us!

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed June 26, 2024

    Hi I just joined the plan and already have an offer for a settlement. Which is amazing!! I like the way they follow up and make sure you see the offer. You’re in control of your offers to approve or deny before they pay out. For me that’s great that I’m aware of all steps.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your excitement, Tashelle! We're thrilled to hear that you've already received a settlement offer and appreciate the way we follow up to ensure you see it. Being in control of approving or denying offers is a key aspect of our program, and we're glad it works well for you. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    Online & AppStaff

    Reviewed June 26, 2024

    I just started with Freedom Debt Relief but so far everyone has been very pleasant. There is no judgement and so far everything has run smoothly.. The website is very helpful to see how you are doing on this journey. I couldn't be happier with how things have been done. Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Shawn! We're delighted to hear that your start with Freedom Debt Relief has been pleasant and judgment-free. It's great to know that our website is helpful in tracking your progress and that everything has run smoothly so far. Your satisfaction is our priority, and we're here to support you on this journey.

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    StaffBilling

    Reviewed June 26, 2024

    I am only 2 months into the program. So far I am somewhat pleased. I don't understand how you could pick up old credit card accounts and add to my debt. I had no intentions of paying off old collection accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, thank you for your feedback. Any accounts listed on our alert, are accounts found in your credit report. You do not have to add any accounts to your program that you do not intend for us to settle, our alert is meant to inform you of existing accounts and allow you the opportunity to add them to your program. Please contact our customer service team if you have any further questions.

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    StaffRates

    Reviewed June 26, 2024

    After 2 cross country moves and 2 family emergencies we found ourselves in deep debt with interest rates rapidly rising, we decided to seek help with Freedom Debt Relief. After one month we are already seeing a huge difference in our financial situation. So thankful for the new path we have chosen to move forward to become debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your story with us, Jeffrey! We understand how challenging life events can impact your financial situation, and we're glad to hear that the program has already made a significant difference for you after just one month. It's wonderful to know that you're feeling positive about the path forward to becoming debt-free. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Freedom Debt Relief, and we’re here to support you every step of the way!

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    Staff

    Reviewed June 26, 2024

    I have worked with other companies over the years and have found Freedom staff members to be more helpful and polite when talking with me. I was very pleased in the results the staff members gave me and the help they afforded to me. I look forward to working with them in the future and hope they continue to assist me in getting my debt on a level playing field.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ronald, thank you for your kind words and for sharing your positive experience with us! We're thrilled to hear that you found our staff more helpful and polite compared to other companies. Your satisfaction with the results and the assistance we've provided means a lot to us. We look forward to continuing to work with you and helping you achieve your financial goals. Thank you for choosing FDR!

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    Customer ServiceTechHonesty & Transparency

    Reviewed June 26, 2024

    Your process for collection was misrepresented from DebtBrite, therefore I am canceling your contract and service. I have emailed both parties my right of cancellation form as requested. Do not attempt to deduct from my account and destroy all personal information previously sent. Please send acknowledgment of such receipt of document.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, thank you for reaching out to us. Your request has been processed by our team.

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    Customer ServiceOnline & AppRefunds & PayoutsStaffBilling

    Reviewed June 26, 2024

    Hello, We barely got the account started and I had an emergent event where I needed to defer and move the deposit date out. I called before the 1st payment was processed, and went through about 9 agents being transferred back into the main queue by the first 4. I initially asked if there were any fees to start and was told No.... then your company was keeping $30 of my deposit - wow! Your agents told me to tell my bank to stop the payment - which they did not give me the actual name of the company making the withdrawal and it went through - Thanks!! Then I was told that since my bank could not do a wire transfer it would be another 7 business days before I would see a refund.

    Oh, and I was told the reason I could not change or manage my account on the website was due to some hacking issue on the website. So much for having complete control of my money on the website! I wasted a LOT of time having to listen to the same scripts repeatedly, being spoken over and transferred back to the main queue. One agent was ill and I had to put her on speakerphone to hear her and I finally asked to be transferred and she refused. Wow!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kelly, thank you for bringing this to our attention. We are very sorry to hear about the trouble you had modifying your draft. We strive to be transparent with our clients and are sorry to hear that our fees were not discussed with you clearly, an account specialist will be reaching out to address your questions.

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    Customer ServiceStaff

    Reviewed June 26, 2024

    It was so easy to talk to customer service. The partner who help me made so, so easy and explained everything and was taking his time to make me feel at ease. I would recommend Debt Relief to whoever wants to get relief. Thank you Tim for be more like a friend than an agent

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Richard! We're delighted to hear that talking to our customer service was easy and that Tim made you feel at ease by taking his time to explain everything thoroughly. It's wonderful to know that he provided such a friendly and supportive experience. We appreciate your recommendation and are here to help anyone seeking debt relief. If you have any further questions or need additional support, please feel free to reach out. Thank you for choosing FDR!

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    Staff

    Reviewed June 26, 2024

    I am so relieved after speaking with my agent. He got right to the point and provided me all my options. I am now set up to start being debt free and I owe it to them. It can be very scary explaining your situation to others, but after a few minutes of talking with Charles I felt comfortable.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Vanessa! We're thrilled to hear that your conversation with Charles was helpful and reassuring. It's great to know that he provided you with clear options and made you feel comfortable discussing your situation. We're committed to helping you on your journey to becoming debt-free, and we're glad to have been able to assist you. Thank you for choosing FDR!

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    Staff

    Reviewed June 26, 2024

    I just signed up for this program. So far it has been a smooth ride. The step-by-step process is very informative and has been spot on. Very happy with my decision so far, tough times have happened and I am glad I am finding a way out.. Thank you again!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your initial experience with us, Krista! We're delighted to hear that your journey with our program has been smooth and informative so far. We're glad you feel happy with your decision and that our step-by-step process has been helpful. If you have any questions or need support as you continue, please feel free to reach out. We're here to help you find your way out of tough times. Thank you for choosing us!

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    Punctuality & SpeedStaff

    Reviewed June 26, 2024

    So far so good. I am hopeful that things work as they should and that my credit can bounce back before long. The people at Freedom have been very helpful and supportive thru this process and have been quick to answer any questions I had. Very grateful for their help thru this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Andrew! We're glad to hear that things are going well so far and that you are hopeful about your credit recovery. Our team at Freedom Debt Relief is dedicated to being helpful and supportive throughout the process, and we're pleased to know we've met your expectations. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you for choosing FDR!

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    Customer ServiceStaffEase of Use

    Reviewed June 26, 2024

    FDR is an amazing company. They know who you are with every communication. Customer service is impeccable and knowledgeable. Everything they require can be accomplished either online or through email and phone. Their record keeping is on point. Very user friendly web site. 24/7 access to view up-to-date details for your account. I highly recommend this awesome company to anyone with financial assistance or debt issues. First Class!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Karen! We're delighted to hear that you've had such a positive experience with Freedom Debt Relief. It's great to know that our team’s personalized approach and the convenience of our online and communication options have met your needs. We're especially pleased that you find our website user-friendly and our customer service impeccable. Your high recommendation and kind words mean a lot to us. Thank you for choosing FDR!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 26, 2024

    I'm totally grateful of the way you guys solve my account registered in the program. How fast my account were settled down. You guys are amazing. I was struggling in debts with credit card for years. Now I feel free of debts and I could not make it without your help. I will recommend all my friends struggling with credit cards payment. Thanks God to hear from you. Thank you very much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your heartfelt feedback, William! We are thrilled to hear that our program has made such a positive impact on your financial situation. It's wonderful to know that we could help you settle your accounts quickly and provide you with the relief you needed. Your recommendation means the world to us, and we're grateful for your support. Thank you for choosing FDR!

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    Punctuality & SpeedStaff

    Reviewed June 26, 2024

    Really enjoy being a part of Freedom Debt Relief in hopes sooner than later my credit will be back in a upstanding manner. The staff is very knowledgeable and they are very eager to answer any question you have. Kudos. I would like to add if anyone is planning on debt consolidation this is the way to go for sure

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rhonda, thank you for your kind words and for being a part of Freedom Debt Relief! We're delighted to hear that you find our staff knowledgeable and eager to assist you. We're committed to helping you get your financial life back on track, and we're glad you're seeing the benefits of our program. Your recommendation means a lot to us. If you have any further questions or need additional support, please feel free to reach out. Kudos to you for taking steps towards financial freedom!

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    Customer ServiceContract & TermsBilling

    Reviewed June 26, 2024

    Freedom Debt Relief has made it so easy for us to make payment arrangements and settlements with our credit cards. The counselors worked with us to make sure our monthly payment amount was manageable. It is so easy to call and speak with someone when we have had questions about the process. We are so happy with the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience with our team, Gilbert! We're thrilled to hear that our team has been able to assist you in making manageable payment arrangements and settlements. It's wonderful to know that you find it easy to get in touch with us whenever you have questions. Your satisfaction is our top priority, and we're delighted that you're happy with the program. Thank you for choosing FDR!

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    Staff

    Reviewed June 26, 2024

    When you have an inquiry or questions about the process, you can either speak to a live Support Person who is more than happy to assist you or you can go to the website where they have some videos or simulation that you can review and guide you in the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Carmen! We are pleased to hear that our support team and online resources have been helpful to you. Whether through direct assistance from our live support agents or the informative videos and simulations on our website, we strive to make the process as smooth and clear as possible. If you ever have more questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    Reviewed June 26, 2024

    From the day we signed on to the day all of our debt was reconciled, Freedom Debt Relief communicated each step along the way. They were there for me every time I had a question, and their kindness was noted and needed while we worked through our debt. I have already recommended them to several of my friends and will continue to do so.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lisa, thank you so much for your kind words and for sharing your experience! We're delighted to hear that our team was able to provide clear communication and support throughout your journey to becoming debt-free. It's wonderful to know that our kindness made a positive impact during this process. We truly appreciate your recommendations to your friends and are grateful for your trust in us.

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    Staff

    Reviewed June 26, 2024

    This has been awesome time for me to move forward with my personal debt. With the understanding that I will get to the place in my life, to be debt free!!!! Thank you for all your help and showing me the way to get out of debt. I have already passed along Freedom Debt Relief to others that may need some help too!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience, Harrydom! We are thrilled to hear that our program has been instrumental in helping you move forward with your personal debt and work towards becoming debt-free. It’s wonderful to know that our guidance has been helpful to you. We truly appreciate your recommendation to others who may need assistance.

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    Contract & TermsPriceRefunds & PayoutsBillingResolution

    Reviewed June 26, 2024

    For the most part I have been satisfied with my service. What I don't like is that what % that is saved %95 of that is taken as a service fee on each item resolved. Say you have a debt of $20,000 they resolve it for %60. They save you $12,000. Their fee is $11,000 so in actuality they are only dropping your out of pocket cost $1,000. I had a debt go to court and got resolved through and external law service because they do not have a firm internally (not and issue). My lender made specific terms on how payments were to be made. Well FDR didn't follow that guideline and almost cost me to default. I had to set up payments outside the program and eventually bypass FDR completely and they still kept their service fee.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Darrell, we are sorry to hear about your experience. An account specialist will be reaching out to address your concerns.

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed June 25, 2024

    Thanks for everything. This program actually works. I was skeptical at first, but took the chance. I'm so glad that I did. I'm looking forward to finishing the program and paying all of my credit card debt. I also appreciate the financial education training. Debt can snowball and building up quickly with interest rates. I appreciate the settlements that are happening at a fraction of the cost. Thanks for all of your help getting this taken care of.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Theresa! We're delighted to hear that our program has met your expectations and that you are making great progress toward paying off your credit card debt. It's completely natural to feel skeptical at first, and we're glad you took the chance and found success with us. Thank you for choosing FDR!

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    StaffBillingLoan Process

    Reviewed June 25, 2024

    Fdr did a great job with my debt. As long as you stay committed with your payments, you will be good. I was able to add extra money so my settlements came quicker than expected. Once my dedicated account balance became high enough, I also qualified for a loan that took care of the rest. My payments for the loan will be less than my FDR payments!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Heather, thank you for sharing your positive experience with Freedom Debt Relief! We're thrilled to hear that you are pleased with the results and that our program has helped you manage your debt effectively. Your commitment to your payments and the extra contributions you made certainly played a significant role in reaching settlements faster. It's wonderful to know that you qualified for a loan to finalize your debt, making your payments even more manageable. Thank you for choosing us as your partners!

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    Staff

    Reviewed June 24, 2024

    My experience with Freedom Debt Relief has been one of the most seamless experiences I have had in a long time. Every one I have spoken with have been courteous, helpful and so patient. I would definitely recommend them to others. I had no idea a company would work so hard with me and be so diligent regarding my financial needs. In just a very short time, they have produced results, having reached a settlement with one of my debtors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Angela, thank you for sharing your positive experience with Freedom Debt Relief! We are thrilled to hear that you found the process seamless and that our team has been courteous, helpful, and patient. It’s great to know that we have been able to meet your financial needs and achieve results quickly. Your recommendation means a lot to us. We are here to continue supporting you, so please don't hesitate to reach out if you need any further assistance. Thank you for choosing Freedom Debt Relief!

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    StaffFollow-Through

    Reviewed June 24, 2024

    I am very satisfied with Freedom co. Thank you very much, for the help with my finances. I am pleased that I went with Freedom for my financial difficulties. I would recommend them very whole heartedly. The agents are very friendly and responsible and they do what they say that they will.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Betty, thank you so much for your kind words and positive feedback! We are delighted to hear that you are satisfied with our services and that we could assist you with your financial needs. It’s wonderful to know that our team has met your expectations by being friendly, responsible, and reliable. Your recommendation means a lot to us. Thank you for choosing Freedom Debt Relief!

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    Reviewed June 23, 2024

    The settlement fees I am paying is on an INFLATED amount. In the end I am paying Discover Bank a much higher amount than initially borrowed and then I am paying Freedom fees on that amount as well which comes out to be around 82% more than I owed after a cash settlement due to garnishment of bank accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Bruce, our objective is to help you pay off your debt as quickly as we can, with savings, but our focus is overall savings. It is important to remember that our fees are included in your estimated program cost. An account specialist will be reaching out to address your concerns.

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    Refunds & PayoutsBillingLoan ProcessRates

    Reviewed June 21, 2024

    I had my credit cards and personal loans enrolled. The interest rates were high and makes monthly payments very difficult. It eats up all my limited income as a retiree. I have to shuffle which bill and pay now and which one next. Now I have enough to pay my necessary bills.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rosalind, thank you for sharing your experience with us. We understand how challenging managing high-interest rates and payments can be, especially on a limited income. We're glad our services have provided you with the peace of mind to prioritize your necessary bills. Keep up the great work!

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    Reviewed June 21, 2024

    I was struggling desperately after my divorce to get my debt under control and I was not able to. Then I learned a Freedom Debt Relief, and everything turned around. They have negotiated my first settlement for me and I saved 49% by doing this. I could not be happier and you should try them too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your story, Sylvia! We're thrilled to hear that Freedom Debt Relief has made such a positive impact on your financial situation, especially during a challenging time after a divorce. Saving 49% on your first settlement is a significant achievement, and we're delighted to have been able to help. Your recommendation means a lot to us, thank you for choosing us!

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    StaffBillingTransparency

    Reviewed June 21, 2024

    Updated on 11/19/2024: I was first excited to get relief with my bills. It’s been five months since I started the process. They are very responsive to my request or concerns. I just have to be patient. As the process moves forward, it takes longer than I expected for all my debt to be included into the program. My balances have increased over time and some are now in collection. My credit score has dropped tremendously, but I hope at the end, it will go back up.

    Original Review: So far everything is going well. I am kept informed of everything that is happening with the accounts that are settled and what order the accounts will follow. They are reachable if I have questions or don’t understand something. You can also go to their portal and see what accounts are being paid.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Janet! We're glad to hear that everything is going well and that you're kept informed about your accounts and their settlement progress. Our team is always here to answer your questions and provide clarity when needed. It's great to know that you find our dashboard helpful for tracking your account payments. We appreciate your feedback and are committed to continuing to support you through this process.

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    Staff

    Reviewed June 20, 2024

    They are legit people and very helpful. I am almost finish with my debt. It made my finances more at ease and smooth sailing. They are awesome. I am very happy I came across them during my financial crisis. I recommended them to my friend and she is in too like me and she loved it.

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    Response from Freedom Debt Relief

    Thank you so much for your positive feedback, Ivy! We're thrilled to hear that our team has been helpful and that you're almost finished with your debt. It's wonderful to know that our services have made your financial situation more manageable and smooth. We're also delighted that your friend has joined us and is having a great experience. Your recommendation means a lot to us, and we're here to support both of you every step of the way. Thank you for choosing FDR!

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    Staff

    Reviewed June 20, 2024

    This program has been amazing so far. It's great to have someone step in and help navigate a snowball that has gotten too big. I'm happy to have this alternative eclipsing the need of bankruptcy down the road. At first, I wasn't sure this was legitimate. However, after consulting my husband I decided to give it a try. I'm very glad that I did.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Theresa! We're thrilled to hear that our program has been amazing for you and has helped you manage your financial challenges. It's great to know that we've provided a valuable alternative to bankruptcy. We understand the initial uncertainty, and we're glad you decided to give us a try after consulting with your husband. Your satisfaction means a lot to us, and we're here to continue supporting you every step of the way. Thank you for choosing FDR!

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    Punctuality & SpeedStaff

    Reviewed June 20, 2024

    FDR has gotten rid of a lot of my debt, however constantly getting served with court papers is no fun. There should be a better way to handle debtors. I am happy that they take care of these issues quickly. However you have to pay more for their help. They do a great job of getting less for you to pay. The process is slow.

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    Response from Freedom Debt Relief

    Hi Barbara, thank you for sharing your feedback. We're glad to hear that we've been able to help reduce your debt and that you're satisfied with our efforts to handle issues promptly. We understand that dealing with court papers can be stressful, and we strive to make the process as smooth as possible. While the process can be slow at times, our goal is to negotiate the best possible settlements for you. Your input is valuable, and we'll continue working to improve our services. Thank you for your patience and understanding.

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    Online & AppStaff

    Reviewed June 19, 2024

    They Helped immediately as they said they would. The site is Very easy to follow and understand. They make sure you understand and they work with you to fill your needs. I am looking forward to having all this behind me after the program with the help of Freedom. So glad I chose them.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Kelly! We're thrilled to hear that we were able to assist you right away and that you find our site easy to navigate. It's our priority to ensure you understand each step and to work closely with you to meet your needs. We're glad you chose us and are committed to helping you achieve your financial goals. Looking forward to seeing you successfully complete the program and leave your debt behind!

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    Customer ServiceStaff

    Reviewed June 19, 2024

    The whole process from initial phone call through approval of settlements has been smooth and provided a great deal of comfort and peace of mind. The strategy involved has been targeted and I appreciate the effort and care taken to assist me along the way. I would recommend this company to others who need help with debt.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Scott! We're delighted to hear that the entire process, from your initial phone call to the approval of settlements, has been smooth and has provided you with comfort and peace of mind. Our team is dedicated to creating targeted strategies and offering the care and support needed to assist you effectively. Thank you for choosing FDR!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 18, 2024

    Wasn't dissatisfied. Just the experience was good up until the last account negotiations. We were told if something entirely different in order to speed up negotiations and when the money finally showed up in the account was told something entirely different. I understand that Freedom Debt Relief has fees that needed to be paid but it was a let down. Also, if a client is wanting to call to add funds, should be fixed to where the money comes out immediately or 2-3 days and at least should show the pair balance on the account and not just in payment history.

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    Response from Freedom Debt Relief

    Charles thank you for sharing your experience with us. We are sorry to hear about your challenges at the end with your last account. An account specialist will be reaching out to address your concerns.

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    PricePunctuality & SpeedBillingHonesty & Transparency

    Reviewed June 18, 2024

    If you want my honest opinion, I will give it. I do see slow progress in getting my past due credit card bills paid off. The amount I am saving from your negotiating after your fees are included is only $200 or less. I believe you guys should try to save me more money by negotiating better settlement amounts.

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    Response from Freedom Debt Relief

    Hi John, thank you for your honest feedback. Our objective is to help you save money and pay of your debts in realistic timeframes. Our focus is overall savings, and your fees are included in your estimated program cost. It is also important to note, our fees are set and will change through the duration of your program.

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    Contract & TermsMaintenanceBilling

    Reviewed June 17, 2024

    I am ok with the movement my of debt, I was not really aware of the fees paid to FDR for each individual debt settled. They are pretty high fees for each debt. And I did not expect that debts will be broken down to monthly payments also. I am paying a fee for something that I really could have done and saved some money while doing so.

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    Response from Freedom Debt Relief

    Courtney, thank you for bringing this to our attention. An account specialist will be reaching out to answer any questions you may have regarding your fees.

    Staff

    Reviewed June 17, 2024

    Freedom has tried to settle two debts, that is good. However I have 3 large debts with one creditor, I have asked over and over and over if they could at least contact them, they are ready to sue me. All I get is excuses, runaround and no action or help.

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    Response from Freedom Debt Relief

    Hi Gerald, we are sorry to hear that our strategy is causing you to feel this way. An account specialist will be reaching out to answer any questions or concerns you may have.

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    Customer ServiceBilling

    Reviewed June 17, 2024

    Freedom Debt Relief gave me my sanity back. I thought I would lose my mind. I had anxiety and depression. When I contacted Freedom Debt Relief, by the end of the phone call I was enrolled and feeling relief and hadn’t felt in a long time. Everything was explained to me in the order of the steps I be taking. The payments I make are in no way beyond my budget. They constantly check in on me and I’ve paid 3 almost 4 creditors in less than 5 months. I thank GOD for Freedom Debt Relief and highly recommend them to anyone trying to get back into financial grace.

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    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Terreal! We're incredibly grateful to have been able to help you regain your peace of mind and alleviate your anxiety and depression. It's wonderful to hear that our team provided clear guidance and support, making the process manageable and within your budget. Congratulations on the progress you've made in settling your debts in such a short time! We're honored to be a part of your journey back to financial stability and deeply appreciate your recommendation. Thank you for choosing FDR!

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    StaffBilling

    Reviewed June 17, 2024

    I was hesitant on joining a program. The initial consultation is what really helped me to understand and take the next step. The whole process had been painless. I haven't hit the year mark yet and half of my credit cards have already been settled. It's very exciting to get the text that another account has been settled. I look at dashboard daily!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Michelene! We're so glad to hear that the initial consultation helped you take the next step and that the process has been painless for you. It's exciting to know that half of your credit cards have already been settled before the year mark. We understand how thrilling it can be to receive those settlement notifications and to monitor your progress on the dashboard. We're here to support you every step of the way, and we look forward to continuing to help you achieve your financial goals!

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    Follow-Through

    Reviewed June 17, 2024

    I have been in the program just under a year and everything is going as promised. I’ve been making my deposits on time and Freedom has been negotiating debts and getting some knocked out. I would recommend this program to anyone in financial hardship with eligible debt. Once I graduate the plan then I will be on the right track to controlling my own debts and being able to build my credit back up. The one thing I would say is if it’s possible for you then you should make extra deposits into your dedicated account. This would allow FDR to negotiate your debts faster.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Joshua! We're delighted to hear that everything is going as promised and that you're seeing progress with your debt negotiations. It's great advice to make extra deposits if possible, as it indeed helps us negotiate debts faster. We're committed to helping you regain control of your finances. Your recommendation means a lot to us, and we're here to support you every step of the way!

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    StaffTransparency

    Reviewed June 17, 2024

    They were very good at what they do. Helped me out a lot. Took a lot of stress away and they keep me updated. Their staff was friendly and courteous. Gave me confidence that I was doing the right thing.

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    Response from Freedom Debt Relief

    Hi Paul, thank you so much for your kind words! We're thrilled to hear that we could help alleviate your stress and keep you updated throughout the process. Our team prides itself on being friendly and courteous, and it's wonderful to know that we could provide you with confidence and support. Thank you for choosing FDR!

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    Tech

    Reviewed June 15, 2024

    Could be better. Gave my creditors, takes too long, fees are high but gotta do what gotta do and signed contract guess should’ve read the itty bitty fine print. They don’t answer your questions. They go around them, never give straightforward forward answers. When you ask questions they give generic answers. It sucks.

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    Response from Freedom Debt Relief

    Hi Candice, we are sorry to hear you feel like we were not clear about our fees. We discuss settlement fees during enrollment, welcome call, and are disclosed in the debt resolution agreement you signed. An account specialist will be reaching out to address your questions.

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    Refunds & PayoutsStaffBilling

    Reviewed June 15, 2024

    I always panicked when I couldn't pay my credit cards and they just began to drown me. I couldn't manage it anymore and I dialed the number and from the minute I got a rep. until today they have done such an amazing job helping me and getting my debts paid. Even when a major card company served me with papers they are suing me FDR made sure I knew exactly how we would move forward and assured me they would be able to help me and they are. I thank God for FDR.

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    Response from Freedom Debt Relief

    Elizabeth, thank you for sharing your experience with Freedom Debt Relief. We are truly touched by your words and are grateful for your trust in our services. It's wonderful to hear that our team has been able to provide you with the support and reassurance you needed during such a stressful time. We're glad we could help you manage your debts and navigate through challenging situations.

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    Staff

    Reviewed June 15, 2024

    I love the clarity of the program when speaking with representatives. I love the help I receive with answering my questions regarding my account. I’m already referring other family members to Freedom. I’m looking forward to getting more debt resolved. This is also teaching me to pay more attention to my credit reports.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Ltanya! We're delighted to hear that you appreciate the clarity of our program and the helpfulness of our representatives. It's great to know that your questions are being answered effectively and that you're already referring your family members to Freedom Debt Relief.

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    Punctuality & SpeedStaff

    Reviewed June 15, 2024

    I thank you guys for helping me get my credit straight but my credit score are still low and I'm not understanding that. Hope someone can reach out to me, and explain to me and how much longer do I have to wait for my credit score will start improving, again I really appreciate Freedom Debt for guiding me to big and better things.

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    Response from Freedom Debt Relief

    Hi Brenda, thank you for your review. We are a debt settlement program, not credit experts. Our objective is to help you pay off your debt by saving you time and money. It is normal to see a decrease in your credit at the beginning of your program. An account specialist will be reaching out to address any further questions you may have.

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    Staff

    Reviewed June 14, 2024

    Very good company to work with. They helped me pay off my debt, with no problems. Next January my debts will be paid. Extremely nice people, and they explain every step of the way.. If you need help paying your debt off, Freedom Debt Relief is the place to go. Barbara **

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    Response from Freedom Debt Relief

    Thank you for your fantastic feedback, Barbara! We’re thrilled to hear that you’ve had a great experience with Freedom Debt Relief and that your debts will be fully paid off by next January. It’s wonderful to know that our team has been helpful, friendly, and clear in explaining every step of the process.

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    StaffBilling

    Reviewed June 14, 2024

    This is the best decision I’ve made I know the process take time but it’s okay at least I know everything is taking care of as long you make your weekly payments on time. Yes I would recommend the program to a family member or a friend. Thank you Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Marie! We're thrilled to hear that you consider joining Freedom Debt Relief one of the best decisions you've made. We understand that the process takes time, and we're glad to know that you feel confident everything is being taken care of. Your recommendation to family and friends means a lot to us, and we truly appreciate your trust and support. Thank you for choosing Freedom Debt Relief and for your kind words.

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    Refunds & PayoutsStaffBilling

    Reviewed June 14, 2024

    Everyone is always super polite and answers every question I have. I am so excited to have no more credit card debt! My father used Freedom as well and has paid his acct in full. No more credit card debt for me. I have told all my friends about freedom. Thank you for being a legit company and helping me get rid of my credit card debt for good.

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    Response from Freedom Debt Relief

    Hi Patricia, thank you so much for your kind words! We’re thrilled to hear that our team has been able to answer all your questions and that you’ve had a positive experience with our program. It's wonderful to know that you’re excited about being free from credit card debt, and it’s inspiring to hear about your father's success with Freedom Debt Relief as well. Thank you for choosing us!

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    Punctuality & Speed

    Reviewed June 14, 2024

    It's been a long process my credit score has dropped tremendously but I'm just going with the the process and hoping that it will get better. It's has been almost 6 months and I'm seeing slow progress and I think that it was getting better and that what I'm hoping for is finally happening and things are getting paid off slowly but surely

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    Response from Freedom Debt Relief

    Rosween, we know it can be overwhelming to see your credit impact. This is a normal part of the process, we encourage you to contact a credit expert when your program ends to help you reach your credit goals.

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    Punctuality & SpeedStaff

    Reviewed June 14, 2024

    F.D.R. is a professional company. They are courteous. They are punctual. I am pleased with F.D.R.. I would recommend them to a friend. F.D.R. helps me to understand methods for my budget. They will have me debt free and still secure. F.D.R. is company that I want to appreciate and thank.

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    Response from Freedom Debt Relief

    Paul, thank you for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you find our team professional, courteous, and punctual. Your satisfaction is our top priority, and it’s wonderful to know that our methods have helped you with your budget and brought you closer to being debt-free. Thank you for choosing FDR!

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    Staff

    Reviewed June 14, 2024

    I am very happy with my experience with FDR. The whole process was explained in great detail so that I could better understand what was going to happen. I felt comfortable explaining my situation and felt like the Rep really understood my end goal. I am happy I chose them!

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Jamie! We’re delighted to hear that you’ve had a positive experience with FDR and that the process was clearly explained to you. It’s great to know that you felt comfortable discussing your situation and that our representative understood your goals. Thank you for choosing us!

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    Punctuality & SpeedStaff

    Reviewed June 13, 2024

    Happy I'm getting help. It's takes awhile but it's been nice. My card are almost done. I'm very excited. I can't wait for all of them to be paid off. I believe I have three left out of ten cards. I have been with them two years now. It does take time but it's great to know I'm almost done with all my cards.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Cassandra! We're delighted to hear that you’re happy with the help you’ve received and that you’re making significant progress. It's exciting to know that you have only three cards left out of ten. Your commitment and patience are truly paying off!

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    Customer ServiceStaff

    Reviewed June 13, 2024

    This program is wonderful. They do not scold you for having debt. They help you with a solution. They do not pressure you in to the program. They are respectful of you and what you are in need of. All around great customer service. Very pleasant to talk to. I am glad I started my program and I will be debt free soon. I thank you for helping a single mother make a great and wise decision.

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    Response from Freedom Debt Relief

    Hi Jennifer, thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our program and our team. It's our goal to provide respectful and supportive service, and it's great to know that you felt no pressure and found our assistance helpful. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 13, 2024

    Happy with what info I was given. Still don’t understand all the information but will take time. The deposit to my account is confusing but in time will grasp what it entails. Am anxious to reach a goal of being out of debt. Can’t happen soon enough. Too easy to spend money you don’t have.

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    Response from Freedom Debt Relief

    Hi Winona, thank you for sharing your thoughts with us. We're glad to hear that you're happy with the information you've received so far. We understand that some aspects can be confusing initially, but we're here to help you every step of the way.

    Please don't hesitate to reach out if you have any questions or need further clarification on the deposit to your account or any other aspect of the program. Your goal of becoming debt-free is important to us, and we're committed to assisting you in reaching it as smoothly and quickly as possible.

    Thank you for choosing FDR. Together, we'll work towards your financial freedom.

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    Punctuality & SpeedStaff

    Reviewed June 13, 2024

    If I had a friend that needed help I would refer you all to them. You all are great to help other customers. I'm so pleased that one of my card is competed. It lifted a lot off my shoulders and I can't wait till everything gets settled. Whenever I have a question about my stuff you always make me feel better. I'm so glad I went with you all.

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Betty! We're delighted to hear that you've had such a positive experience with us and that one of your cards is already completed. It's fantastic to know that this has lifted a weight off your shoulders.

    We're always here to support you and answer any questions you may have. Your recommendation means the world to us, and we’re so glad you chose us to help with your financial journey.

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    Punctuality & SpeedRates

    Reviewed June 13, 2024

    So far this program is assisting me with eliminating debt at a fast rate. I couldn’t be happier. I sincerely appreciate the effort of this team, because I’m constantly working with our military units while trying to conquer debt and their actions alleviate the stress that I once had. Thank you FDR!

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Timothy! We're thrilled to hear that our program is helping you eliminate debt quickly and effectively. It's especially meaningful to know that our efforts are alleviating your stress, keep up the great work!

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    Customer ServiceContract & TermsBilling

    Reviewed June 13, 2024

    I will be specific, I stopped paying creditors like I was instructed and at least monthly I receive an email telling me I am paying the creditors when I am not. Then to make matters worse, in the last 6 weeks I deposited over $1,300 into my account and you did not make one payment to my creditors. You took all but $48 as fees causing agreements to expire.

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    Response from Freedom Debt Relief

    Hi Robert, we are sorry to hear that you are unhappy with your progress. An account specialist will be reaching out to address your account and answer any questions you may have.

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    Contract & TermsPriceCommunication

    Reviewed June 13, 2024

    No one tell the you charge a fee for each settlement. I pay too much fee. No one told me that I will pay fee for each transaction that you make for my settlement. They should tell me about it. Now I can’t get way with it. I like to have

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    Response from Freedom Debt Relief

    Karim, we are sorry to hear that you feel like we have not been clear about our fees. Settlement fees are determined in your enrollment and discussed in your debt resolution agreement, and during your welcome call. We take the determined percentage and apply it to the beginning balance of each account that we settle for you, your fees are already included in the estimated program cist that we discussed with you and reflects on your agreement. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffTransparency

    Reviewed June 13, 2024

    When I first started I have high hopes. There’s one explanation I received from the initial representative but never heard from her after that which made me feel a bit of a lost. The program seems great but the communication from the rep even after emails and calls I never received any response and I didn’t like that at all. As I said the program seems to be working well.

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    Response from Freedom Debt Relief

    Hi Sheehan, thank you for sharing your experience. We are sorry to hear that you feel lost and that you are unhappy with our customer service efforts. An account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed June 13, 2024

    I don’t know about anyone else’s experience but for us this was great success. I have 5 more payments to go and we are debt free. We could never have done it without Freedom Debt Relief. We are so thankful

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Judy! We are thrilled to hear about your success with Freedom Debt Relief and that you're just a few payments away from being debt-free. It's wonderful to know that our program has made such a significant impact on your financial journey. Thank you for choosing us!

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    Staff

    Reviewed June 12, 2024

    I would definitely recommend your program to anyone who has debt issues because of the way you guys are helping me, which is wonderful! Clearing up my debt is a wonderful thing because it can open more doors for me and my family. So yes I would definitely recommend your program to anyone who has debt issues.

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    Response from Freedom Debt Relief

    Julner, thank you for sharing your positive experience with Freedom Debt Relief! We are thrilled to hear that our program is helping you clear your debt and create new opportunities for you and your family. Your recommendation means the world to us!

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    Customer Service

    Reviewed June 12, 2024

    I have been depositing for almost a year. Jen has taken 3000.00 for negotiations extended over 2 years. I would not recommend Freedom Debt Relief. Completely dissatisfied will not use again if the need arises? Sincerely Frances. Don't get my questions answered when calling.

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    Response from Freedom Debt Relief

    Hello Frances, we are sorry to hear about your experience. An account specialist will be reaching out to address your concerns.

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    Reviewed June 12, 2024

    Yes I would recommend Freedom Debt Relief. Life doesn’t always go as planned the things that happen or sometimes out of your control. Thanks to freedom debt relief I’m able to have control of my monthly finances. If not for them I would be paying and paying and get nowhere. I could see the light of the tunnel now.,

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    Response from Freedom Debt Relief

    Raymond, thank you for sharing your experience with Freedom Debt Relief! We understand that life can be unpredictable, and we're glad to hear that our program has helped you regain control of your finances. Please let us know how we can continue to support you!

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    Sales & MarketingStaffHonesty & Transparency

    Reviewed June 12, 2024

    When I first contacted FDR I was a little scared. Due to all the scams out here, I have to be honest this has been the best experience I’ve had. FDR has worked hard to help get my debt cleared up and increase my credit score. I have told several friends and family member about FDR.

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    Response from Freedom Debt Relief

    Karen, thank you for sharing your experience with Freedom Debt Relief! We understand that taking the first step can be daunting, and we’re thrilled to hear that we could alleviate your concerns and provide you with a positive experience.

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    Punctuality & SpeedStaff

    Reviewed June 12, 2024

    Freedom Debt Relief makes everything very clear and communicate very well on what is going on with my account. I would recommend Freedom Debt Relief to my family and friends. The fees may be a little high at times depending on what is owed but they take all the work away from you and that is helpful with my busy schedule.

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    Response from Freedom Debt Relief

    Diane, thank you for sharing your experience with Freedom Debt Relief! We are pleased to hear that our clear communication and account management have been helpful for you. Your recommendation to family and friends means a lot to us.

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    Punctuality & SpeedStaff

    Reviewed June 12, 2024

    I received nothing but great service from FDR, it's a difficult journey due to all my debt, but FDR has been supportive and helpful throughout it all. My credit score even had a small increase this month! They negotiated each debt right on schedule with their promise and prediction. I am thrilled with the service!

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    Response from Freedom Debt Relief

    Carla, thank you for sharing your wonderful experience with us! We're delighted to hear that you received great service and found our support helpful throughout your journey. It’s fantastic news that your credit score has increased and that we could negotiate your debts as promised. Thank you for choosing FDR!

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    Price

    Reviewed June 11, 2024

    I would definitely recommend going through this program depending on your situation. It was very easy to set up and start. The beginning is tough but once you're a couple months in you will start settling debts and start feeling better about your situation. My credit score has bounced back half way after about 9 months. It's worth it if you don't want to have a bankruptcy on your record.

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    Response from Freedom Debt Relief

    Tyler, thank you for sharing your experience with Freedom Debt Relief! We’re pleased to hear that you found our program easy to set up and that it has helped you start settling your debts and improving your credit score. Your recommendation means a lot to us.

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    Staff

    Reviewed June 11, 2024

    I think the debt really program is a good idea for people that are trying to get back on their feet. They did a great job working with me and helping me get rid of a lot of debt. I am happy for the help that they gave me. I am now free of a lot of debt. That I got myself into. Thank you very much for the assistance. Is greatly appreciated.

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    Response from Freedom Debt Relief

    Kathy, thank you for sharing your experience with Freedom Debt Relief! We're delighted to hear that our program has been a good fit for you and has helped you get back on your feet by reducing your debt. Your financial relief and satisfaction are our top priorities.

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    StaffRates

    Reviewed June 11, 2024

    I have been completely satisfied with Freedom Debt Solutions. Every one that I have dealt with is very knowledgeable and has my best interest in mind. I entered this program with 6 accounts 8 months ago and they have already settled 3, if I remember correctly. Anyone that is in the situation I was in would be smart to let this company give you some peace of mind as they have done for me in such a short time.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Donna! I'm thrilled to hear that you've had such a positive journey with our team. We are thrilled to hear that you have been completely satisfied with our services and that our team has been able to support you effectively. It's fantastic to know that we've already settled three of your six accounts in just eight months, providing you with some peace of mind.

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    Customer ServiceStaff

    Reviewed June 11, 2024

    This company has done what it advised me when I contacted them, very well informative answers, well done. I would recommend Freedom Debt Relief to my family and friends. When I have or don't understand what the creditors are trying to do I can easily call Freedom Debt to answer my questions.

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    Response from Freedom Debt Relief

    Oswaldo, thank you for sharing your positive experience with Freedom Debt Relief! We’re delighted to hear that our team provided you with clear, informative answers and that you found our services helpful and reliable. Your recommendation to family and friends means a lot to us.

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    Sales & MarketingStaff

    Reviewed June 11, 2024

    Staff was friendly easy to work with. No judgment. No problems. They make it so much more easier to get my things paid off in a timely manner. I am glad I saw the ad for these folks when I did... Very helpful, explained everything, made me feel like I was making the right decision at the right time for myself and my situation. I think I would be still in a rut if it wasn't for Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Corie, thank you for taking the time to share your experience with Freedom Debt Relief! We're thrilled to hear that our friendly and non-judgmental staff made it easier for you to manage and pay off your debts. It's wonderful to know that our assistance has had such a positive impact on your financial situation.

    We're glad you found us at the right time and felt confident in your decision to work with us. Your feedback is greatly appreciated, and it motivates us to continue providing the best possible service to our clients.

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    Customer ServiceStaffBilling

    Reviewed June 11, 2024

    This is the first time using Freedom Debt Relief. I made my Payments On Time as agreed. All Reps especially Kye were very helpful & professional in guiding me through this process. Communication was always on point & especially via email. Thank you & keep up the good work folks!

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    Response from Freedom Debt Relief

    Hi Jason, thank you for sharing your positive experience with Freedom Debt Relief! We're delighted to hear that our team, especially Kye, provided you with the support and professionalism you needed throughout the process. Your kind words about our communication and service mean a lot to us.

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    Customer ServicePriceStaff

    Reviewed June 11, 2024

    Excellent program very respectful customer service. They are very helpful if you have any questions about your status and progress moving forward in the program. There is a fee when they finalize the negotiations of each debt you owe and the amount various depending on how much your final balance at settlement was. Overall I would recommend this program to whoever is in too much debt almost more than the money they're bringing in each month. Well worth it

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    Response from Freedom Debt Relief

    Thank you for your excellent feedback, Antonio! We're thrilled to hear that you find our program respectful and our customer service helpful. It's great to know that our team has been able to assist you with your questions and keep you informed about your progress.

    We appreciate your understanding of the fees associated with the settlement process and are glad to hear that you find the program worthwhile. Your recommendation means a lot to us. Thank you for choosing us!

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    Customer ServicePunctuality & SpeedRates

    Reviewed June 11, 2024

    After contacting FDR in early April of 2023, my financial worries became far less burdensome. Due to the out of control of inflation, and the ridiculous controls the present administration has forced all Americans into...I was left to consider BANKRUPTCY or FDR. The choice became 100% clear, and appropriate, that FREEDOM DEBT RELIEF was THE CHOICE. 7 of 8 credit accounts have been settled at a very reduced rate (50% or more), with 2 completely paid off. The 8th account will soon join the other 7 and I will no longer worry about receiving constant emails and phone calls about my overdue accounts from collection agencies. I would, and "AM", recommending FREEDOM DEBT RELIEF to anyone I know who is in a similar situation, that I am now no longer in...THANKS TO FDR.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Claude! We are thrilled to hear that Freedom Debt Relief has made such a positive impact on your financial situation. Our team works hard to provide effective solutions, especially during challenging economic times, and we are delighted that we could assist you in resolving your debts with such positive outcomes. Thank you for choosing and recommending us!

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    Customer ServiceStaffEase of UseTransparency

    Reviewed June 11, 2024

    We are very pleased with our experience from our agent who answered all our questions when we first inquired till we were comfortable & sure of what to do. This has been an easy and very helpful process. The dashboard is easy to use along with Customer service. FDR has been available whether through email or phone call and helpful with clear explanation of messages or what is needed.

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    Response from Freedom Debt Relief

    Thank you for sharing your wonderful experience, Nancy! We’re delighted to hear that our agent was able to answer all your questions and make you feel comfortable with the process. It’s great to know that you find our dashboard user-friendly and our customer service helpful and accessible. We’re committed to providing clear communication and support through every step of your journey. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 11, 2024

    Great working with this company. They have done a great job helping me consolidate my debt. Looking forward to continuing my business relationship with Freedom Debt Relief. Will share my experiences with others. Hopefully my future debt will get resolved in a timely manner. So far been happy with the experiences. Glad I began with this company.

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    Response from Freedom Debt Relief

    Thank you for your positive feedback, Robert! We’re thrilled to hear that you’ve had a great experience with our debt settlement program and are looking forward to continuing our business relationship. Your willingness to share your experiences means a lot to us. We’re committed to resolving your debt in a timely manner and ensuring your continued satisfaction. Thank you for choosing FDR, please let us know how we can continue to support you!

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    Staff

    Reviewed June 11, 2024

    The lady that assisted me was very helpful and informative. She was very understanding regarding my situation and didn’t make me feel like things were going to be okay financially within time and with this plan it will eventually happen! Overall it was a great experience considering the circumstances and she helped make me feel less stressed about my finances knowing that we have created a plan to get things in order.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Chelsey! We're so glad to hear that our team member was able to provide you with the support and information you needed during this challenging time. It's wonderful to know that you feel more at ease and confident about your financial future with the plan we’ve created together. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed June 11, 2024

    This is a great company. They have helped me along the way to get out of debt. I have used them now for a second time. I would recommend them to anyone. The customer service is great. They will talk to you where you understand the process. Also will give you guidelines to follow thru the complete process. Then will let you know when they have negotiated with your debtors. Awesome organization to work with getting your affairs in order. I appreciate them so much. Thank you for all you have done for me to free up my debts. This program really works.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Joni! We're delighted to hear that our program has been effective for you and that you've had such a positive experience with our team. Your recommendation means a lot to us. We're committed to providing clear guidance and excellent customer service throughout the entire process. Thank you for choosing FDR!

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    Staff

    Reviewed June 10, 2024

    Very pleased so far. I look forward to working with Freedom Debt Relief to help get my debt eliminated faster. The representative I spoke with originally was very informed and helpful. He helped me to understand how the program works and what was expected of me and what to expect from FDR.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Danny! We’re thrilled to hear that you’re pleased with our services and that our representative was able to provide you with the information and support you needed. We look forward to continuing to work with you and helping you achieve your goal of eliminating your debt faster. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 10, 2024

    Very happy that FDR could help me once again. They helped me years ago and they helped me straighten my credit. I'm back again hoping for the same experience. So here to FDR and helping me again! Thank you! I'm very happy that you can help me out again! Let's do this!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words! We're thrilled to have been able to help you in the past and are excited to assist you again. Your confidence in us means a lot, and we're committed to providing you with the same positive experience this time around. Let's work together to achieve your financial goals once more! Thank you for choosing us again Heather!

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    StaffTransparency

    Reviewed June 10, 2024

    Freedom Debt Relief is amazing company. Can’t explain how they saved my life. All the way since the beginning it was transparent, polite and smoothly. The process, approach and their patience are incredible. During these months the hope is back and now I’m pretty confident in my future. Everything cool and helpful.

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    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Vladimir! We're thrilled to hear that our team has had such a positive impact on your life and that our transparent, polite, and smooth process has brought you hope and confidence for the future. Your kind words about our approach and patience mean a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for being a valued part of the Freedom Debt Relief family!

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    Customer Service

    Reviewed June 10, 2024

    Seems like notations could be better and faster, not very much contact. They never got ahold of me. Wish I would have checked around before I signed with them. A couple of people I talked to there did not seem to have a very good attitude but I'm am very happy to be out of the debt.

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    Response from Freedom Debt Relief

    Hi Jerry, thank you for your feedback! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We hope that with time, you will see that our process works!

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    PricePunctuality & SpeedMaintenanceBillingTransparency

    Reviewed June 10, 2024

    Updated on 07/14/2024: It’s almost 6 months ago I’m working with you, my credit score is too low, I’m still suffering for that; too much bad impact on my credit history, the negotiations with my creditors are not working quickly. Please try to negotiate quick as soon as possible, because I respect the methods of payment with you.

    Original Review: I’m disappointed of the last negotiation with Bank of America. The debt reduction is $1,973; you charged me $1,205.04 as settlement fee (almost 70% of debt reduction); that’s not serious because you charge me more, I’m not happy for that. That’s too much on my deposit and don’t forget how I’m in trouble with the bad credit; remember another charge of $9.95 every month.

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    Response from Freedom Debt Relief

    Viateur, we are sorry to hear that you are upset about our fees. Your fee percentage is set and is determined by the enrolled balance of each debt. We do not take a percentage of the debt reduction. It is also important to remember that our focus is overall savings. Please reach out to customer service if you have questions about your the fees associated with your accounts.

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    Customer ServiceBilling

    Reviewed June 10, 2024

    Freedom Debt Relief did everything they said they would. Got me out from my high debt on credit cards. They are awesome! They tell you everything that is going on with your creditors and explain to you how to handle the calls from them as well. The process they will explain it upfront.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience! We're thrilled to hear that we were able to help you get out from under your high credit card debt. Transparency and communication are key to our process, and we're glad that you felt informed and supported throughout your journey. Keep up the great work Patrick!

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    StaffTransparency

    Reviewed June 9, 2024

    They offer support to help guide me with difficult times. There is coaching on how to communicate, or not communicate throughout the process. There is legal support if needed also. It looks like I may have debts resolved soon than I thought. It greatly helps to fund the program to the best of your ability, after all it is the user that has to fund the settlements. You can get advice or check in on the status of the account, and settlement updates at any time.

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    Response from Freedom Debt Relief

    It's wonderful to hear that you've found our support and guidance helpful during these challenging times. Our goal is to provide comprehensive assistance, including coaching on communication and access to legal support when needed. We're delighted that you may have your debts resolved sooner than expected. Keep up the great work William!

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    Customer ServiceStaff

    Reviewed June 9, 2024

    Great people to work with. They explained everything to me. I would recommend to my friends if need to. Very nice to talk to on the phone. If needed I would do over again with Freedom. They helped me out with everything. This is for everyone who is with Freedom.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Sharleen! We're thrilled to hear that you had a positive experience with our team and that everything was explained clearly to you. Your willingness to recommend us to your friends is greatly appreciated, and it's wonderful to know that you'd choose Freedom Debt Relief again if needed.

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    Staff

    Reviewed June 9, 2024

    Katelyn made it easy for me to understand the program and made me feel less stressful to talk to. She cares about her clients and will be there to assist with any further questions. The process to get started is very streamlined and easy to access via the website. They also have an option to increase deposits making it faster to pay off the debt. FDR is a wonderful company to use to get the debt paid off and a friendly staff.

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    Response from Freedom Debt Relief

    William, it is wonderful to hear that Katelyn was able to provide you with clear explanations and a supportive presence during your interactions. We're fortunate to have dedicated team members like her who truly care about our clients' well-being. We are glad that you found the process streamlined and accessible through our website, and it's great to know that you appreciate the option to increase deposits to expedite your debt payoff. Thank you for trusting us, William!

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    Staff

    Reviewed June 9, 2024

    FDR has helped me dig out of debt I accrued for various reasons. I pay biweekly through autopay. It is an easy program to follow and autopay makes it easy to stay on track. They also allow you to add additional debts as you go. I like this option for things that may come up in the future.

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    Response from Freedom Debt Relief

    We are thrilled to hear that Freedom Debt Relief has been instrumental in helping you navigate your way out of debt. It's fantastic that you find our program easy to follow, especially with the convenience of automatic drafts. Simplifying the process and offering flexibility with adding additional debts as needed is crucial for our clients, and we are glad to hear that you appreciate this feature. Keep up the great work, Dionne!

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    Reviewed June 9, 2024

    So far they have been always upfront with me. This is the second time that I have used Freedom Debt Relief. Very happy. The only complaint would be that the debt companies constantly contact me and I have been told that they were all notified. So I hope that is true.

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    Response from Freedom Debt Relief

    Rocco, it's great to hear that you've had positive experiences with us and that we've been upfront with you throughout the process. We understand that dealing with constant contact from debt companies can be frustrating, despite assurances that they've been notified. Please know that we do our best to inform creditors of our involvement and work towards resolving debts, but sometimes it can take time for them to update their records accordingly. We encourage you to check out the resources available on your dashboard, that can help guide you through those difficult communications!

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    Customer ServiceStaff

    Reviewed June 9, 2024

    The FDR rep I worked with was very informative. He explained everything and went over everything. He was very pleasant and answered my questions. But it's hard for me to get in touch with them, because the number doesn't go directly to the representative to help me. I have emailed him. It's been a while that I emailed him because I never got a response back. So I don't know if he's still there or he's out on sick leave. But I would recommend FDR.

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    Response from Freedom Debt Relief

    Linda, we are glad to hear that your experience with your FDR representative was informative and pleasant overall. It's essential for our clients to feel well-informed and supported throughout the process, so we are pleased to hear that your questions were answered and that you found the explanation thorough. We encourage you to reach out to customer service to address your questions, our team is ready to assist you seven days a week.

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    Customer ServicePriceStaffBilling

    Reviewed June 9, 2024

    If I had any questions, I'd just call them and ask them. I never had a problem with them when I talked to them. They were always there to help me and they were nice. They settled a couple of my bills and my debt for me. Before, I'm on social security, I didn't have much money coming in each month. When they started helping me, that left me with a little bit more money to do other things that I needed to do.

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    Response from Freedom Debt Relief

    Donna, we are glad to hear that you found our team accessible and helpful whenever you had questions or needed assistance. It's wonderful that we were able to settle some of your bills and alleviate some of the financial strain, especially considering your fixed income. It's our goal to make the process as smooth and beneficial for our clients as possible, and We are delighted to know that we were able to provide you with some relief and flexibility in your budget.

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    Staff

    Reviewed June 9, 2024

    From start to finish I felt confident that my headaches and worries were being tended to and I could relax knowing someone was handling my affairs. Representatives were polite, knowledgeable and encouraging. I would recommend Freedom Debt Relief to anyone in my position. Thank you to all involved in handling my account. You made it painless all the way to the end! God bless each one of you.

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    Response from Freedom Debt Relief

    Phyllis, it's wonderful to hear that you felt supported and reassured throughout the process with our team! Providing peace of mind and relieving the burden of financial worries is exactly what we strive to do for our clients. We are delighted to know that our representatives were polite, knowledgeable, and encouraging, as we aim to provide exceptional service every step of the way. Thank you for choosing FDR!

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    Refunds & PayoutsStaffRatesCommunication

    Reviewed June 9, 2024

    I have only known you for a short time. So far, I am pleased with your service. I like the way you keep me informed. The person who introduced me to the program gets an A-PLUS from me. I have always paid my debts. I am a little embarrassed to have to rely on someone else to help. However, the interest rates are too high. So, Thanks.

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    Response from Freedom Debt Relief

    Thank you so much for taking the time to share your thoughts with us, Ethel. We're delighted to hear that you're pleased with our service so far and appreciate our efforts to keep you informed. We understand that needing assistance can sometimes feel challenging, and we truly appreciate your honesty about this. Our goal is to provide support and solutions that make things easier for you. Thank you for choosing FDR and for trusting us on this journey!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 9, 2024

    They have stayed in touch and helped me along the way with any questions I have had. As long as you stay in time with payments there will be progress. Hopefully I get put on the advance consolidation which would speed my graduation date to being debt free. Every customer service personnel that I have came in contact with have really helped a lot.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us! We're delighted to hear that our team has been able to stay in touch and assist you with all your questions. Your proactive approach and timely payments are crucial in making progress, and we're glad to see that you're on the right path. Thank you for choosing Freedom Debt Relief, Ryan!

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    StaffRatesTransparency

    Reviewed June 9, 2024

    Freedom has saved money on my cards with all the interests that has build up. Has kept up to date on what's going on with a my debit cards. The staff has been easy and respectful to talk to. The staff has answered my questions in a way l can understand. They have answered me a timely time.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Lynda! We're delighted to hear that our services have helped you save money! It's wonderful to know that you've found our staff easy and respectful to talk to, and that they've been able to answer your questions clearly and promptly. Thank you for choosing us!

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    Sales & MarketingStaff

    Reviewed June 9, 2024

    Where can I start!! Every single agent I’ve been in contact with has been phenomenal. You guys go above and beyond to help. To a point that one of you gave me a letter to help me with my promotion. Thank you so much!! I’m so grateful for your service.

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    Response from Freedom Debt Relief

    That's wonderful to hear, Guadalupe! We are delighted you've had such positive experiences with our team. We strive to provide exceptional service to all our customers, and it's truly gratifying to know that our efforts are appreciated. Your gratitude means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out.

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    Customer ServicePriceStaffTransparency

    Reviewed June 8, 2024

    I’ve only been in this program for 3 mos., but so far I’m pleased with the initial welcoming, customer service reps have been extremely helpful and supportive! This is a process that does take time but I believe once it really takes off (more creditors being paid) you’ll be happy with the route you took to get out of debt. The only issue I’ve seen is they need to be more transparent about fees. But in the overall process it’s truly worth it and will benefit you moving forward.

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    Response from Freedom Debt Relief

    Marlynn, it's great to hear that you've had a positive experience with our program so far! We understand that embarking on the journey to become debt-free can feel daunting, but having a supportive team by your side can make all the difference. We appreciate your feedback and wish you continued success!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed June 8, 2024

    From the beginning of my experience with Freedom Debt Relief, I have been excited and confident that this would be the answer to my needs and concerns. All of the representatives I've spoken with have answered every question to satisfaction, have given me confidence in the process, have been available when needed and have made sure that I understand each step of the process. I have been notified by email immediately by Support regarding each update and by providing answers to any questions I have. I couldn't be happier with the surprising speed of this entire process and the results provided by Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Iral, thank you so much for sharing your experience with Freedom Debt Relief! We're thrilled to hear that our team has been able to meet your needs and provide the support and guidance you were seeking. Your satisfaction and confidence in our process are incredibly important to us, and it's fantastic to know that you've found our representatives helpful and accessible. We understand the importance of keeping you informed every step of the way, and we're delighted that our email updates have been helpful to you. Thank you for choosing us as your partners!

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    Customer ServiceRefunds & PayoutsStaffBillingRates

    Reviewed June 8, 2024

    I was having trouble paying my credit card bills and it left me no choice but to call for help. I was able to rid myself of paying very high interest rates because my credit card balances were not going down even though I was paying more than the minimum which was very discouraging.

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    Response from Freedom Debt Relief

    Hi Elizabeth, it sounds like you've been through a challenging situation, but we are glad you reached out for help when you needed it. Dealing with high-interest rates and seeing little progress on your balances despite making payments can be incredibly discouraging. Taking steps to address your financial challenges and seeking assistance can be overwhelming, but we are happy to be part of your journey. We will be by your side every step of the way and look forward to your continued success!

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    Punctuality & SpeedStaffTransparency

    Reviewed June 8, 2024

    Updated on 07/26/2025: They promote good service and stand by their promise and are always available to answer questions or tell you just what you should expect to happen and help you get out of your debts in a timely manner and once you have started your first settlement it seems like everything just falls into place and your debt disappears.

    Original: It was great that I am saving 50% on my first settlement and I am really happy with Freedom Debt Relief and cannot wait until more settlements occur. It feels so nice to have Freedom Debt relief working to get all of my debt resolved. They are number one in my book for doing this and I am so glad to be a part of the Freedom Debt Relief family where you are treated fairly just like a family member.

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    Response from Freedom Debt Relief

    That's fantastic news, Larry! Saving 50% on your first settlement is a significant accomplishment, and I'm thrilled to hear that you're pleased with the progress so far. We're dedicated to helping our clients achieve financial freedom, and it's gratifying to know that you feel confident and supported by our team. We're honored to have you as part of the Freedom Debt Relief family, please let us know how we can continue to support you!

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    Customer ServiceBilling

    Reviewed June 8, 2024

    I referred my daughter, Renee ** and neither of us got a bonus payment. We were told it would be after six months. Can someone check into that for me? I would appreciate it. So far I think the program is working. The phone calls from lenders are getting fewer and fewer. I can’t until they stop altogether. I keep getting messages from some lender who says they are affiliated with you. Is this legitimate?

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    Response from Freedom Debt Relief

    Thank you for bringing this to our attention, Joann. An account specialist will be reaching out to address this for you.

    We are happy to hear that our program is working for you and that you are happy with the decision you made to work with us!

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    StaffBilling

    Reviewed June 8, 2024

    Was having to change the amount of monthly payments, the company was very fair and understanding of my situation. I was pleased with every person I talked to. They were very supportive and helpful when problems arose that I didn’t know what to do. They were always helpful and supportive.

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    Response from Freedom Debt Relief

    Hi James, we are glad to hear that our team was able to accommodate your needs and adjust your monthly payments in a fair and understanding manner. It's important to us that our clients feel supported, especially during challenging times, and I'm pleased to hear that you found our representatives to be both supportive and helpful.

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    Staff

    Reviewed June 8, 2024

    The team @ Freedom Debt Relief is awesome, they jumped on my chance to help me. They have taken care of me from the get go. I am recommending their service, to all. Their people are so nice and educated. I could write all day on the great job they have done…

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    Response from Freedom Debt Relief

    Rickey, it's fantastic to hear that you've had such a positive experience with our team at Freedom Debt Relief! We strive to provide exceptional service and support to all our clients, and it's rewarding to know that we've been able to assist you effectively from the beginning. Thank you for your kind words and for recommending our services to others!

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    CoverageTransparency

    Reviewed June 8, 2024

    I am fairly new to this program, but so far I feel comfortable and confident I made the right decision when I signed up with Freedom Debt. I no longer have to figure out every month how to stretch my funds to cover my debt. Freedom Debt gives explanations how the program works, what I should expect going forward, and also there are so many resources within the program that I can get information from. I do feel a sense of relief knowing there are people in this program who can assist and answer my questions.

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    Response from Freedom Debt Relief

    Elizabeth, we are glad to hear that you're feeling comfortable and confident in your decision to join Freedom Debt Relief! It's such a relief to have a plan in place that helps alleviate the stress of managing debt month to month. Understanding how the program works and having clear expectations for the future is key, and I'm pleased to hear that our resources have been helpful to you. Our team is here to support you every step of the way, so please don't hesitate to reach out if you need any additional support!

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed June 8, 2024

    It’s the best decision I made, I’m still receiving calls, but I’ve learned to ignore, 'cause they try hard to get you to pay something while they wait. My getting over my stress. Thank you for all your support. It was hard at first, I’m kept up to date with my accounts negotiations. I'll be a happy camper when it’s over.

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    Response from Freedom Debt Relief

    Maria it's wonderful to hear that you feel confident in the decision you made to seek help with your debt! Dealing with persistent creditor calls can be tough, but it's great to hear that you've found ways to manage and cope with them. I'm glad that our support has helped alleviate some of your stress, and it's reassuring to know that you're being kept up to date with the progress of your account negotiations. We're here to support you every step of the way until we reach the end goal. Please let us know how we can continue to support you, we're rooting for your success!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 8, 2024

    Always a pleasure to speak with an FDR representative! They are knowledgeable, helpful, and compassionate. Everything one could want. Emails are prompt and easy to understand. I don't like that I'm in the situation I am in, but I'm glad to have Freedom Debt Relief helping me to dig my way out of it.

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    Response from Freedom Debt Relief

    It's heartening to hear such positive feedback, Michael! Our team strives to provide not only expertise but also empathy and understanding to our clients. We understand that dealing with financial challenges can be overwhelming, and we're committed to being a supportive partner as you navigate through it. Your appreciation means a lot to us, and we're here to continue guiding you towards a brighter financial future.

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    Customer ServiceStaff

    Reviewed June 8, 2024

    Everything has been so easy to understand and signing up was very simple. Chaney was helpful and friendly. I already got my first negotiation and it was easy to accept and I'm looking forward to the rest of them getting done. It has definitely taken the headache away from creditors calling 300 times a day.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    That's fantastic to hear, Mary! We are thrilled that our process has been smooth and straightforward for you. It's great to know that Chaney was able to assist you effectively and make the experience even better. Getting that first negotiation out of the way must feel like a big win, and we are glad we could help alleviate some of the stress from those incessant creditor calls. Keep up the great work!

    Verified purchase
    Punctuality & Speed

    Reviewed June 8, 2024

    Awesome company to work with…Helped me get out of debt, I couldn’t have did it on my on. Give them a chance, Awesome company. Stick to your plan and it will work out for you. People don’t realize how fast it can catch up with you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Pamela, thank you so much for your enthusiastic feedback! We're thrilled to hear that our team could help you get out of debt and that you had such a positive experience with us. Your kind words and encouragement for others to stick to their plans are greatly appreciated. It's true that debt can accumulate quickly, and we're glad we could assist you in managing and overcoming it. Thank you for choosing FDR!

    Verified purchase
    Customer Service

    Reviewed June 8, 2024

    I have struggled for many years with debt. Unfortunately I did not have a healthy attitude towards money. Make spend and then we are broke. Did not go crazy, just a little nuts. Thank you FDR for giving me peace of mind. Now the only thing in my way is getting employment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nannette, thank you for sharing your story with us. We understand that struggling with debt can be incredibly challenging, and we're glad that we could help bring you some peace of mind. Your honesty about your past attitude towards money is truly appreciated, and it's heartening to hear that you've found some relief through our program.

    Verified purchase
    Staff

    Reviewed June 8, 2024

    I was way in over my head in debt and FDR helped me with a plan to get me out of debt and be debt free. The staff are very professional and their goal is to ensure that any questions you have regarding your program are answered. They worked with me and now I am debt free!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your inspiring journey with us, Lorena! We're thrilled to hear that our team at FDR could assist you in creating a plan to become debt-free. Congratulations on achieving this significant milestone!

    Your kind words about our staff's professionalism and dedication to answering your questions mean a lot to us. We're committed to providing the best support possible to our clients, and your success story is a testament to that effort. Thank you once again for your trust in us and for sharing your positive experience.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 8, 2024

    My decision to embark with this plan turned out to be fast, easy to understand and set up. I had lots of questions and they were all answered to my satisfaction. Pleasant and knowledgeable agents! Hopefully, down the line, I’ll be happy I enrolled and that this experience will have been a positive one.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Marci! We're thrilled to hear that you found the enrollment process fast, easy to understand, and satisfying. It’s wonderful to know that our agents were able to answer all your questions and provide the support you needed. Your kind words about our team's pleasant and knowledgeable assistance mean a lot to us. We're confident that your decision to join our program will prove to be a positive one, and we're here to support you every step of the way.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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