Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,919 reviews on ConsumerAffairs are verified.
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Reviewed Aug. 1, 2024
Very friendly, professional, caring and kind. They really treat you like a person instead of a number. Thank you. I appreciate that they took the time to explain to me how the program works. And that they'll be there every step of the way. They really put my mind at ease about my bills and stress level.
Thank you so much for your kind feedback, Emmy! We're delighted to hear that you feel valued and supported by our team. Treating each client with care and respect is very important to us, and we're glad to know we've helped ease your stress. We're here for you every step of the way, and if you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!
Reviewed July 31, 2024
Freedom Debt Relief was recommended to me by a friend. From the start the system has been user friendly. The staff takes their time to explain everything to ensure you understand how the program works. Text alerts are very helpful as I don't check my email account frequently. I would be happy to recommend their services to anyone struggling with debt especially during this time with the raised cost living everywhere.
Thank you for sharing your experience, Carrie! We're thrilled to hear that the program has been user-friendly and that our team has helped you understand every step of the process. We're glad that the text alerts are helpful in keeping you informed. Your willingness to recommend our services to others means a lot to us, especially during these challenging times. We're here to support you and anyone else who might need assistance with debt relief. Please feel free to reach out if you need anything else!
Reviewed July 31, 2024
I’m canceling this program immediately. I was told “your account was suspended” however you still took a monthly fee for doing nothing. I am going to pay my own bills off without your help. I expect To be reimbursed for the fee you already took from my account for doing nothing.
Hi Nancy, thank you for your feedback. We are sorry to hear that you feel this way and have decided to terminate your program. The fees you mention, are discussed in your agreement, there is a one time set up fee and your first monthly fee. An account specialist will be reaching out to address your request.
Reviewed July 31, 2024
Working with each of the representatives has been a pleasure. All of whom I have spoken with have been professional and a pleasure to work with. I appreciate the care and attention they give to the details of my file. They always keep me informed of the progress of the file and what steps are needed and necessary.
Thank you for your kind words, Previn! We're delighted to hear that you've had a positive experience with our representatives. Our team is dedicated to providing attentive and professional service, and we're glad it's making a difference for you. Keeping you informed and ensuring every detail is addressed is our top priority. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Reviewed July 31, 2024
Your company helped me with its professionals in everything I needed. I would love for other people who are in the same problem as me to have the opportunity to know that this company helps us and gives excellent results. You just have to be patient and constant. Thanks to all your professional for the patience and support.
Thank you so much for your kind words, Dalia! We're thrilled to hear about your positive experience with us. Your recommendation means a lot, and we're committed to helping others in similar situations. We appreciate your trust and patience throughout the process. Thank you for choosing FDR!
Reviewed July 31, 2024
I am very impressed with everybody at the company. They are very knowledgeable, helpful and they have no problem answering the phone and going over details or anything I might have questions about. Most certainly kept up their end of the bargain and everything that they have said they will do they have accomplished. I would recommend them to anybody who needs their services you very much.
Thank you for your kind words and recommendation, John! We're thrilled to hear that you've had a positive experience with our team and that we've been able to meet your expectations. Providing knowledgeable and helpful support is a top priority for us, and we're glad to have been able to assist you with any questions or concerns. If you need anything else, please don't hesitate to reach out. We're here to help!
Reviewed July 30, 2024
Freedom Debt Relief has been a tremendous support during my financial hardship. They are very responsive, reliable, and will ensure their client's needs are met. I have been very happy with my first year in the program and will continue the program with relief! I highly recommend this program to those suffering debt and financial hardship.
Thank you for sharing your experience with us, Jack! We're delighted to hear that Freedom Debt Relief has been a supportive and reliable partner during your financial hardship. It's wonderful to know that you're happy with your progress and plan to continue the program. Your recommendation means a lot to us, and we're committed to helping you and others achieve financial freedom. If you have any questions or need further assistance, please feel free to reach out at any time.
Reviewed July 30, 2024
Best decision ever. I will recommend this to everyone I know. It really help my life. Now I can start making smart decisions in my life about finances and it’s all thanks to you guys. I wish I enrolled in this years ago. Thank you so much for helping me.
Gloria, thank you so much for your kind words and recommendation! We're thrilled to hear that our program has had such a positive impact on your life and helped you feel more confident about your financial decisions. It's never too late to take control of your finances, and we're honored to be a part of your journey. If you ever need further assistance or support, please don't hesitate to reach out. We're here for you!
Reviewed July 30, 2024
FDR makes everything easier & keeps me informed. I went into this process embarrassed about my debt & overwhelmed but everyone I've dealt with has been helpful & matter-of-fact about the fact I can't pay it off.
Thank you for sharing your experience, Claudia. We understand that dealing with debt can be overwhelming, and we're here to make the process as smooth as possible for you. It's great to hear that our team has been supportive and helped ease your concerns. Remember, you're not alone in this journey, and we're committed to helping you regain control of your finances. If you have any questions or need further assistance, please don't hesitate to reach out.
Reviewed July 30, 2024
Did recommend a family member she is pleased as well. We are both happy with the friendly people and the service we are getting. They keep us informed on our accounts and when they are paid and what coming up next. I would tell anyone who needs help to go to Freedom. They are there to help you when you need it.
Julie, thank you for recommending us to your family member and for sharing your positive experience! We're thrilled to hear that both of you are satisfied with our service and the support you receive from our team. Keeping you informed about your accounts and upcoming steps is a priority for us, and we're glad to be here to help when you need it. Your recommendation means a lot, and we appreciate your trust in Freedom Debt Relief.
Reviewed July 30, 2024
FDR has been wonderful in resolving our debt. They provided a lot of support through phone calls and their legal partners. It was scary at first but they have always been there to allay our fears. I would highly recommend FDR. We are starting to see a better financial future.
Thank you for sharing your positive experience, Barbara! We're delighted to hear that we've been able to provide the support you needed to resolve your debt. We understand that starting the process can be daunting, and we're glad our team and legal partners were able to help ease your concerns. Your recommendation means a lot to us, and we're excited to see you moving toward a brighter financial future. If you have any questions or need further assistance, please feel free to reach out.
Reviewed July 29, 2024
The last three years, due to unforeseen circumstances, I am experiencing financial hardship, and having hard time to pay my credit cards. Luckily, I saw the ads of FDR keep popping up on social medias, so I give it a try. My consultant Wendy ** is amazing and knowledgeable in her field. The customer service team is very friendly and helpful.
Thank you for sharing your experience, Khunvitheavine. We're sorry to hear about the financial hardship you've faced over the last few years, but we're glad you found us. It's great to know that Wendy and our customer service team have been able to assist you in a friendly and helpful manner. We're here to support you every step of the way and are committed to helping you overcome these challenges. If you have any questions or need further assistance, please don't hesitate to reach out.
Reviewed July 29, 2024
This is an excellent opportunity. I had to use it once back in 2021. They cleared up my debt, and it did not take long. In 2022, I could purchase a new home and trade it was my car in for an SUV. Immediately, my credit score started to go up. I have had some hard times, and they are here again to support me. This is an excellent program.
Thank you for sharing your story, Sheila! It's wonderful to hear that our program was able to help you clear your debt and positively impact your financial situation, allowing you to purchase a new home and SUV. We're glad to be here to support you again during these challenging times. Your success is important to us, and we're committed to helping you achieve financial stability. If you need anything, please feel free to reach out.
Reviewed July 29, 2024
It is nice having a single payment and not having to worry about multiple accounts. It is so easy to get online and check your account status. Your upcoming payments are always listed. So you can stay on top of your payments. Once I get ahead I will be able to make some lump sum payments, to speed up the payment process.
Thank you for your feedback, Timothy! We're glad to hear that having a single payment has made things easier for you and that our dashboard is helping you stay on top of your payments. Making additional payments is a great strategy to pay off your debts faster. If you have any questions or need assistance along the way, we're here to help. Keep up the great work on your journey to financial freedom!
Reviewed July 29, 2024
Easy to work with and always available. I wish I wouldn’t have included my loans from my bank. Didn’t realize I wouldn’t be able to get them there again after, but great for credit cards. Highly recommend this company though for other debt. Easy to change due dates also if needed. Big relief these are taken care of now but does take a while for your credit to go back up.
Thank you for your feedback and recommendation, Tammy! We're glad to hear that you've found our team easy to work with and that we could help with your credit card debt. We understand that the process can take time, and we're here to support you every step of the way. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're committed to helping you achieve financial freedom.
Reviewed July 29, 2024
FDR was a breeze. Prior to signing up, I saw no exit for how to get my financial life back on track. FDR walked me through the process, ensured that I was notified of any changes/improvements. Within a short amount of time, I was heading back in a positive direction, with my credit score going up, and most importantly, having my debts settled for a lot less than I owed. Thanks again.
Thank you for sharing your experience, Nicholas! We're thrilled to hear that Freedom Debt Relief was able to guide you toward getting your financial life back on track. It's wonderful to know that the process was smooth and that you're seeing positive changes, including an improved credit score and settled debts. We're here to support you on your journey to financial freedom. If you have any further questions or need assistance, feel free to reach out. Thanks again for choosing us!
Reviewed July 29, 2024
My last over the experience was excellent. All My questions were answered professionally and the representative was friendly. The process with my loan settlement had went through faster than I expected. Freedom Debt Relief would be a company that I would Definitely recommend to anyone that's having issues with personal debt.
Thank you for sharing your positive experience, Zachary! We're delighted to hear that our representative was able to assist you professionally and that the loan settlement process exceeded your expectations. Your recommendation means a lot to us, and we're here to help you every step of the way. If you have any more questions or need further assistance, please don't hesitate to reach out.
Reviewed July 29, 2024
Our advisor who walked us through the process and worked the numbers, was extremely knowledgeable, quick, and honest. He made us feel like we could reach out at any time with questions. His explanation of your budget vs cost of their plan was helpful. Would recommend this company to anyone struggling with credit card and student loan debt.
Caroline, thank you so much for your kind words and recommendation! We're thrilled to hear that our advisor was able to provide you with knowledgeable, quick, and honest service. It's important to us that you feel comfortable reaching out with any questions. We're glad the budget explanation was helpful. We're here to support you through your journey to financial freedom.
Reviewed July 29, 2024
I gave a very good rating as you’re able to help me. I just started with the program so I haven’t seen anything yet. so far I’m happy with the people I’ve dealt with. They’ve explained things and answer any questions that I have. I’m sure I will give a better rating once things get underway and I see progress with all my accounts that I keep getting phone calls on.
Thank you for your feedback, Deborah! We are glad to hear you've had a positive experience so far. It's great to know the team has been helpful and responsive. We are confident things will progress well with your accounts, and we look forward to your continued satisfaction as the program moves forward.
Reviewed July 28, 2024
I would not know where I would be right now if It wasn’t for FDR. All I know it was not a pretty picture but with FDR I’m able to get our finances back in line and getting our credit back. I would highly recommend FDR to anyone. Again thank you and getting close to the finish line!!
Thank you so much for your heartfelt feedback, Mark! We're so glad to hear that Freedom Debt Relief has helped you get your finances back on track. It's wonderful to know that we've made such a positive impact on your financial journey. Your recommendation means the world to us. Congratulations on getting close to the finish line—keep up the great work!
Reviewed July 28, 2024
I had a wonderful experience with the people who got me started. Everything was explained to my satisfaction. Couldn’t have asked for more patient Reps. Didn’t take long to sign and get approved. I would definitely recommend this service to anyone who needs help resolving their credit card debits. It was a positive experience.
Thank you so much for your wonderful feedback, Diane! We're delighted to hear that you had a positive experience with our team and that everything was explained to your satisfaction. It's great to know that our representatives were patient and efficient in getting you started and approved. Your recommendation means a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Reviewed July 27, 2024
This is the second time I have signed up with FDR.. I completed a program with them a few years ago and was completely satisfied. The associates were always helpful & courteous when I called. I recommend them if you are in need of help with your debts... My favorite part was not having to deal with the stress of constant nagging from the credit card companies.
Thank you for your continued trust in Freedom Debt Relief, Rebecca! We're delighted to hear that you had such a positive experience with our program before that you decided to sign up again. It's wonderful to know that our associates were helpful and courteous, and that we were able to alleviate the stress of dealing with credit card companies. Your recommendation means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!
Reviewed July 27, 2024
Omg GERALDINE **, she took care of me, I got approved right away, she literally save my life, I will definitely recommend whoever I know all my friends who's struggling right now, and my monthly payment it’s very low, there’s no way you can miss it.. Good service.. Thanks to GERALDINE, she’s amazing.. I just feel so freeeee..
Thank you so much for your enthusiastic feedback, Wini! We're thrilled to hear that Geraldine was able to take such good care of you and help you get enrolled right away. It's wonderful to know that you feel relieved and satisfied with our service. Your recommendation means a lot to us, and we're glad to hear that your monthly payment is manageable. We'll be sure to pass along your kind words to Geraldine—she truly is amazing! If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your newfound freedom!
Reviewed July 27, 2024
This is my first month of the withdrawal for my payment and I don’t have much experience yet with the company. I must say kudos goes to my advisor Kelly **, and her assistance getting me the help I need with your company. It’s nice to know that a company can assist you with the set up for your payments to be taken out and making the calls to each of the companies for exactly the payoffs.
Thank you for sharing your initial experience with us, Maryann! We're pleased to hear that your advisor, Kelly, has been helpful in getting you started and setting up your payments. It's great to know that our team has made the process easier for you by handling the calls and payoffs. If you have any questions or need further assistance as you continue, please don't hesitate to reach out. We're here to support you every step of the way. Kudos to Kelly for her excellent assistance, and we look forward to helping you achieve your financial goals!
Reviewed July 27, 2024
Very thankful I was in contact with Freedom Debt Relief, without them I’ll be paying just to catch up while getting further behind. I got my first settlement thanks to y’all and blessed to have if wayyyy down to where it can be paid and a set price, I’m so grateful and have to knock out the last two as well and praying for two more good settlement prices.
Thank you for sharing your experience, Amanda! We're so glad to hear that Freedom Debt Relief has been able to help you manage your debt and achieve your first settlement. It's wonderful to know that the process has made a significant difference for you, and we're grateful for your kind words. We're cheering you on as you work towards settling the remaining debts and will continue to strive for favorable outcomes. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!
Reviewed July 26, 2024
I had great customer service with a follow-up call and the representative was very kind and patient. She spent an hour helping me enroll another debt and she explained everything I needed to know about my situation. I am so thrilled that I found this company to help me along with my debt and to help me pay it off soon. I have already referred someone to your company.
Thank you for sharing your positive experience, Melissa! We're thrilled to hear that you received great customer service and that our representative was kind and patient. It's wonderful to know that she took the time to help you enroll another debt and explain everything clearly. We're glad to be assisting you on your journey to pay off your debt and appreciate your trust in us. Your referral means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you again for your kind words!
Reviewed July 26, 2024
I am very impressed with your staff. They have helped me so much. I thank each one so much. They have showed me how to get my finances straightened out. It has been a pleasure talking to someone that can help me and show me there is someone who will help you and be patient when you have questions. Thank you all.
Thank you so much for your kind words, Susan! We're delighted to hear that our staff has been able to help you straighten out your finances and provide the support you needed. It's wonderful to know that you found our team patient and helpful in answering your questions. Your appreciation means a lot to us, and we're here to assist you whenever you need it. Thank you for choosing us and for your heartfelt feedback!
Reviewed July 26, 2024
Freedom Debt Relief has been straightforward and upfront about the ups and downs of debt reduction, and I am personally glad to have them assist me in my path to financial freedom. I was overwhelmed before, but now I see light at the end of the tunnel. Thank you, Freedom Debt Relief.
Thank you so much for your feedback, Bryan! We're thrilled to hear that Freedom Debt Relief has been able to assist you on your journey to financial freedom. It's great to know that our straightforward and upfront approach has helped you feel more in control and see light at the end of the tunnel. Your kind words mean a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for trusting us to help you on this journey!
Reviewed July 26, 2024
Fast and easy. Great customer service and they try and explain everything for you to understand. I see fast and great reviews. I really recommend to try it out. Thank you for all your help. It’s a really life changing experience. Thank you again. You will not be sorry you did it.
Thank you so much for your positive feedback, Aleida! We're delighted to hear that you found our service fast and easy, and that our customer service team was able to explain everything clearly. It's wonderful to know that you see great reviews and had a life-changing experience with us. Your recommendation means a lot to us. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for your kind words!
Reviewed July 26, 2024
They really do care! They helped me through my financial situation I was in and worked with me on payments, even when I couldn't fulfilled. They kept in contact with me the entire time and also treated me like family when I was going through rough times. I am finally out of debt and couldn't be more happier. Thank you!
Tasha, thank you so much for your kind words! We're thrilled to hear that we were able to help you through your financial situation and that you felt supported throughout the process. It's wonderful to know that our team stayed in contact and treated you like family during the rough times. Congratulations on becoming debt-free! We're so happy for you and appreciate your trust in us. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for sharing your experience!
Reviewed July 26, 2024
Good Service, always a real person that I speak to on the phone. They answer my phone calls quickly. They have helped me really get out of debt. I am so thankful I made that call. They know how to get my credit card bills lower and any other issue that come up.
Thank you so much for your feedback, Savannah! We're delighted to hear that you've had a positive experience with our service and that we've been able to help you get out of debt. It's great to know that our team has been responsive and effective in addressing your needs. We're glad you made that call and trusted us to assist you. If you have any further questions or need additional support, please don't hesitate to reach out. We're always here to help!
Reviewed July 25, 2024
FDR has always been there whenever I've had questions, needed advice or issues with a creditor. They have been spot-on for me. I have compared them to other debt relief companies and I have been satisfied with the services they have provided. Thank you to the staff of FDR. In the beginning I was apprehensive about going with a debt management company, but now I feel that I made the right decision.
Thank you for sharing your experience, Darlene! We're thrilled to hear that we've been able to assist you with your questions, advice, and creditor issues. It's great to know that our services have met your expectations and that you've found our team to be spot-on. We understand that choosing a debt management company can be a big decision, and we're so glad that you feel you made the right one with us. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need further assistance, please don't hesitate to reach out. We're always here to help!
Reviewed July 25, 2024
Yes, I would recommend a friend or family member due to the Customer Service that I have experienced thus far. Expectation are very notable and the interactions appear that the representatives are very caring with the customers. This has been a great experience and I appreciate the opportunity to receive assistance with my Debt.
Thank you so much for your wonderful feedback, Tammy! We're delighted to hear that you would recommend us to your friends and family and that you've had such a positive experience with our customer service. It's fantastic to know that you've had a great experience and that we're able to assist you with your debt. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Reviewed July 25, 2024
Customer service and professional. He was talking like an auctioneer but would slow down for the important part. After going through all of the information and then we got into signing the online documents it went fairly easy. After all of that was done I was able to set up my online account and access my account easily.
Thank you for your feedback, Robert! We're glad to hear that you found our customer service professional and that the process went smoothly. We aim to provide thorough and clear information, even if it means speeding up a bit at times. It's great to know that signing the online documents was easy and that you were able to set up and access your online account without any issues. Please let us know how we can continue to support you.
Reviewed July 25, 2024
Whoever I spoke with had an answer for me or if they didn't they would find someone that did. They were very pleasant to work with. Would recommend them to anyone. They will answer any questions you may have that need answered. They also will send you emails with information that is helpful for you. It is easy and simple to respond back.
Thank you so much for your kind words, Christine! We are thrilled to hear that our team was able to provide you with the answers you needed and that you found our service pleasant and helpful. We strive to make the process as easy and straightforward as possible, and it's great to know that our efforts are making a positive impact. Your recommendation means a lot to us, and we appreciate you sharing your experience.
Reviewed July 25, 2024
This time I took it for real and my debts are being paid. I'm so happy to finish this program. Also they introduced me to an accelerated program to pay off my debts quickly. Thanks for all the help you guys have given me. They have lowered my debts amount significantly to be paid off.
Janna, we are happy to have been able to provide you with a solution that works best for you! We wish you continued success, please let us know how we can continue to support you.
Reviewed July 25, 2024
The program was well explained and easy to understand. The contract was easy to sign and the customer services is always available for any questions. The payments are more comfortable and easy to process. I have the opportunity to save money with this program. I will definitely recommend it to friends and family.
Thank you for your feedback, Elba! We are thrilled to hear that you found the program well-explained and easy to understand. It's great to know that the enrollment process was smooth and that customer service has been consistently available to answer your questions. We are glad the payments are manageable and that you are saving money. If you ever need further assistance or have any questions, feel free to reach out. Keep up the fantastic progress on your debt relief journey!
Reviewed July 25, 2024
I really liked everyone I worked with. They were nice & professional & helped me very much. I am excited to have my debt reduced & to have more money each month to spend. I’m still in the beginning stages but I like it so far! They helped me understand what to say to my credit card companies too.
Hi Charlene, thank you! I'm glad to hear you had such a positive experience with our team. Exciting times are ahead as your debt gets reduced and you have more financial freedom each month. Keep up the great work, and here's to continued progress!
Reviewed July 24, 2024
The first resolution took place with less than 90 days of signing up with FDR. Amazing! The process is relatively simple and does not burden oneself at all. Having the FDR team at your beck and call is very helpful too. Any question that one may have is answered very promptly.
Thank you for your wonderful feedback, Guy! We’re thrilled to hear that we were able to achieve your first settlement within 90 days and that you found the process simple and stress-free. It’s great to know that our team has been prompt and helpful in addressing your questions. If you need any further assistance or have more questions, we’re always here to support you. Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2024
Have had a very good experience. Quick results, friendly and courteous counselors, they answer any and all questions. Although I have only been enrolled for a few months they have already resolved several of my debts. I wasn't sure about debt relief in the beginning, but they relieved my anxiety almost immediately. I would highly recommend Freedom Debt Relief to anyone that needs the help these folks provide.
Thank you for your positive feedback, Cheryl! We’re delighted to hear that you’ve had a very good experience with us and that our team has been friendly and helpful. It’s great to know that we’ve been able to resolve several of your debts quickly and ease your anxiety. Your recommendation means a lot to us, and we’re here to support you throughout your debt relief journey. Please let us know how we can continue to support you!
Reviewed July 24, 2024
So far everything is working out. Just wish the collection calls would stop. I know it will take time. I have told other people about your program. Most of them are waiting for my end resolution. I hopeful that this will help my credit score and quality of life. This has been a life changing for me.
Thank you for your feedback and for sharing your experience, Felicia! We’re glad to hear that everything is working out well so far. We understand that dealing with collection calls can be challenging, and we appreciate your patience as the process takes its course. We’re hopeful that our program will positively impact your overall quality of life. It’s great to know that you’re recommending our program to others, and we’re here to support you every step of the way. Thank you for choosing FDR!
Reviewed July 24, 2024
So far so good. It's only been like three weeks and they have already negotiated a payoff. I was amazed how fast the process is going. So I am eager to see what the next payoff would be. The payment I am making is very affordable. I am pleased that I decided to use Freedom as a help to me.
Thank you for your feedback, Birdie! We’re thrilled to hear that you’re impressed with the speed of the process and the affordability of your payments. It’s great to know that we’ve already made progress in negotiating a payoff so quickly. We’re here to support you throughout this journey and look forward to assisting with future payoffs. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2024
I was referred to FREEDOM by my fiancé who went through the relief program. That it would help me. I spoke with Aaron who understood my financial hardship situation. He explained the program and the process. I felt relieved. Help at last. I can't tell you how I felt after speaking with Aaron. Yessss!
Thank you for your wonderful feedback, Mario! We’re delighted to hear that Aaron was able to provide the relief and understanding you needed. It’s great to know that you felt supported and informed about the program and process. We’re here to help you every step of the way, and if you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief, and thanks to your fiancé for the referral!
Reviewed July 24, 2024
I have just started working with Freedom Debt Relief and am very satisfied with the service. The first contact stayed with me through the entire set up and with putting together my needs. He was very helpful. My first settlement was a little confusing, but they walked me through the process and I finished completely satisfied and happy with what they had done. Good job!
Thank you for your feedback, Randy! We’re glad to hear that you’re satisfied with our service and that our team has been helpful throughout the setup process. It’s great to know that we were able to guide you through your first settlement and that you’re happy with the results. We’re here to support you at every step, so if you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief and for your positive review!
Reviewed July 24, 2024
This was a great move on my part. I would have never thought I could get this kind of treatment. People are really working with me to help. Thank you all! Let's see how long until we can claim this victory. So far so good. One step at a time.
Thank you for your positive feedback, Franco! We’re thrilled to hear that you’re pleased with the support and treatment you’ve received. It’s great to know that our team is working effectively to help you on your journey. We’re here with you every step of the way, and we look forward to celebrating your victory together. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!
Reviewed July 23, 2024
Everyone at FDR has demonstrated excellent customer service, the plan will save me tens of thousands, and the payments are manageable. I can’t wait to be debt free when my plan is finished! Way to go, Freedom Debt Relief! You are doing all of us with too much debt an amazing service!
Thank you for your wonderful feedback, Louis! We’re thrilled to hear that our customer service has been excellent and that the plan is set to save you a significant amount while keeping payments manageable. We’re excited to support you on your journey to becoming debt-free and appreciate your kind words. If you have any questions or need further assistance along the way, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief and for sharing your positive experience!
Reviewed July 23, 2024
Freedom Debt has been a good thing for me. I am grateful but also squeamish when I get served papers. I never thought that would happen. I just want it to get better. When you are strapped with all you can give to your account sometimes I feel it's not enough for them. My mom used to say, "It's gonna get worse before it gets better!"
Hi Patti, thank you for sharing your experience. We’re glad to hear that Freedom Debt Relief has been beneficial for you. We understand that dealing with legal accounts can be stressful, and it’s normal to feel apprehensive during this process. Please know that we’re here to support you and help you navigate these challenges. Your patience and persistence are key, and we’re confident that things will improve as we work through this together. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!
Reviewed July 23, 2024
Being in a debt relief program can be scary. I had many doubts along the way. My agent Edward ** has been with me every step of the way. The monthly contribution has been affordable. I am very pleased with my first debt settlement. I am looking forward to my graduation date.
Thank you for your feedback, Alessia! We’re delighted to hear that you’re pleased with your first debt settlement and that Edward has been supportive throughout the process. It’s great to know that the monthly contributions have been manageable and that you’re looking forward to your graduation date. Thank you for choosing Freedom Debt Relief!
Reviewed July 23, 2024
They work with you and help get your accounts paid off. I love that I am paying off my loans. I have paid one of my account off so far, and starting to pay off another one. So I would recommend this company to anyone who needs help. Thank you for helping me.
Thank you for your great feedback, Cathern! We’re thrilled to hear that you’re successfully paying off your accounts and that our team has been helpful. Your recommendation means a lot to us. If you need any further assistance, we’re here to help!
Reviewed July 23, 2024
Updated on 11/13/2024: My stress over how to pay back my debt and how to afford all the payments during the month has decreased so much. I had six account that need to be settled and two have been negotiated, one paid off. I believe I’m saving 50% or more of my total debt.
Original review: Since starting a five months ago, one of my accounts has been resolved. I am not as stressed as before. I only have to worry about making one payment and Freedom Debt Relief takes care of the rest. I have been having less phone call about making payments.
Thank you for your feedback, Arturo! We’re delighted to hear that one of your accounts has been resolved and that you’re feeling less stressed. It’s great to know that managing one payment with our help has reduced the number of calls you’re receiving. Please let us know how we can continue to support you!
Reviewed July 23, 2024
Pleased with the progress and the process, it was a little hard waiting at first but I'm good the process. It take time and patience and I can see clearly now that I have my first settlement under my belt. I feel so much better. Thanks to Freedom Debt Relief.
Thank you for your positive feedback, Hattie! We’re glad to hear that you’re pleased with the progress and that your first settlement has brought you relief. We appreciate your patience throughout the process and are here to support you as you continue on your journey. Please let us know how we can continue to support you.
Reviewed July 23, 2024
First settlement was done extremely fast. I have so many accounts, I was scared to do this. But they made me feel very comfortable in knowing they will be taking care of most things, I just had to make sure I did my part as well. Saving me so much money per month.
Thank you for your feedback, Patricia! We’re thrilled to hear that your first settlement was completed quickly and that you feel comfortable with the process. It’s great to know that our team is making things easier for you and helping you save money each month. Thank you for choosing Freedom Debt Relief!
Reviewed July 22, 2024
I am pleased that you handled this, but the other debt collectors told me twice that they have never been contacted by you. This concerns me. I had spoken to someone and they assured me that they had reached out to them, but I was advised twice that no one had.
Hi Nelda, thank you for reaching out to us with your concerns. Our process can take sometime, which may delay when we contact your creditors. We have resources available in your dashboard that can help guide you through these difficult conversations. Please let us know how we can continue to support you.
Reviewed July 22, 2024
The employee that walked me thru the entire process was knowledgeable, friendly and very professional. He gave me all the answers I needed to make a decision that would benefit me and my family to help us get out a situation that we created. We appreciate his honesty and his forthrightness.
Thank you for your wonderful feedback, Patricia! We're thrilled to hear that our employee was knowledgeable, friendly, and professional throughout the entire process. It's great to know that you received all the answers you needed to make an informed decision for you and your family. If you need any further assistance or have any questions, please don’t hesitate to reach out. Thank you for choosing us!
Reviewed July 22, 2024
I was very happy with all the help as I am 80 years old, and it was not an easy decision to make. Everyone was very helpful, which I appreciate very much as I am not very tech savvy and need all the help that I can get. I know that I will need more help until I get use to all of this, and it is very comforting to know I have all the help that I could need, and I will need a lot.
Thank you for sharing your experience, Agatha! We’re delighted to hear that you’re happy with the help you’ve received. We understand that making this decision wasn’t easy, and we’re glad our team could provide the support you needed. We’re here to assist you every step of the way, especially with any technical challenges. Your comfort and confidence are important to us, and we’re committed to providing all the help you need. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us!
Reviewed July 21, 2024
I really appreciate how they handled my situation. It was not easy reaching out for help but I did. I am looking forward to a debt free life. If you need help, call ASAP! Take the stress off yourself & don't feel bad. Sometimes things happen that are not in our control. They are there for you! Thanks.
Thank you for sharing your experience and kind words, Janice! We understand that reaching out for help can be difficult, and we’re glad you did. It’s wonderful to hear that our team could support you during this time. We’re excited to help you on your journey to a debt-free life.
Reviewed July 21, 2024
I am very pleased with the progress that they are making with all of my debt and the only thing that I’m not noticing is my credit score going up that I don’t know why but thank you for all your hard work and if you need any more assistance with me, authorizing any negotiations with the creditors, please don’t hesitate to reach out, thank you.
Thank you for your feedback and kind words, Carolann! We’re glad to hear that you’re pleased with the progress we’re making on your debt. Credit score changes can sometimes take a bit of time to reflect the positive impacts of debt resolution, but we’re here to support you throughout the entire process. If we need any further assistance or authorizations from you, we’ll be sure to reach out. Thank you for your patience and for choosing us to help you on your journey to financial freedom.
Reviewed July 21, 2024
It has only been a couple of months so far and Debt Relief has done an excellent job of guiding me through the process of managing my debt. They are Johnny on the spot to answer any and all of my questions about this program and what to expect from my creditors. So far so good and I can't wait to be financially sound again. Thanks for all that you have done so far Joe.
Thank you for your kind words, Joe! We’re thrilled to hear that you’ve had a positive experience with our program and that we’ve been able to guide you effectively through managing your debt. It’s great to know that our team has been responsive and helpful in answering your questions. We’re committed to helping you achieve financial stability and look forward to continuing to support you on this journey. Please let us know how we can continue to support you!
Reviewed July 21, 2024
Freedom Debt Relief is getting my debt paid off quickly. They gave me a straight out payment, how much I owed, what my total was, and how long it was gonna take to pay off. I just wish I could pay more so I'd get it done quicker, but I can't. Everything's good though. My debt consultant explained everything to me and told me how much I owed each debt. Overall, their service is excellent. I was satisfied.
Thank you for your positive feedback, Alvis! We're pleased to hear that our clear and straightforward approach has helped you understand your debt repayment process. It's great to know that our debt consultant provided all the necessary information and that you are satisfied with our service. While we understand your desire to pay off your debt even quicker, we’re glad that the current plan is working well for you. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us to help you on your journey to becoming debt-free!
Reviewed July 21, 2024
They were sincere and accurate and very helpful. I don't have to worry about not having money because I have to catch up on paying credit card bills, being in debt. They were very nice, polite and knowledgeable. They were very concerned about why I called and was looking for help in any way they can.
Thank you for sharing your experience, Aloia! We're delighted to hear that our team was sincere, accurate, and very helpful in addressing your needs. It's great to know that we could alleviate your worries about managing credit card debt and provide the support you were looking for. Your kind words about our team's politeness and knowledge mean a lot to us. If you need any further assistance or have any questions, please don’t hesitate to reach out. Thank you for choosing us!
Reviewed July 21, 2024
This company has made things so incredibly easy for me to start fixing my credit and getting rid of my debts at pretty much HALF the price!!! Literally one phone call and it is extremely easy to manage everything on your phone!!! Absolutely worth it!!! I can't believe I put this off for so long!!!
Thank you for your amazing feedback, Chelsea! We're thrilled to hear that our service has made it easy for you to start fixing your credit and reducing your debts significantly. It’s great to know that our process was straightforward and manageable for you, from the convenience of your phone. We're glad you found it worthwhile and that we could help you take this important step. If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing us!
Reviewed July 20, 2024
They put in the wrong bank account and now I have to call to change because they will not do it through email. I will be canceling my program and finding a new company. I am not impressed with this company at all and I will be telling people not to do it.
Hi Jaime, we are sorry to hear that this error has lead you to cancel your program. We do our best to comply with our clients requests within reason, for safety and privacy reasons, we cannot make changes to banking information. We wish you continued success in your future endeavors.
Reviewed July 20, 2024
I’m so satisfied with the service I received from FDR. They are very helpful and explain things for me to understand. Everything was handled very professionally and I frequently get emails with tips and updates on my account. I finally have a stress free life again. I would highly recommend giving them a call. You won’t regret it. It’s a true life changer.
Thank you for sharing your positive experience, Alicia! We're delighted to hear that you are satisfied with our service and found our explanations helpful. It's great to know that you appreciate our frequent updates and tips. We're thrilled to have helped you achieve a stress-free life. Thank you for choosing FDR!
Reviewed July 20, 2024
Michelle was a very smart and informed person who knew just how to help me. She is skilled and knowledgeable in this field. Beyond that, I have never met a person in this field who was as kind and respectful and supportive and compassionate as Michelle. I think you have a very special employee in Michelle and I hope you know that and compensate her proportionately. She deserves this commendation from me even if I have not been a smart person with my finances. I know people. That’s my area of expertise.
Thank you so much for your heartfelt feedback, Michele! We’re thrilled to hear about your positive experience with Michelle. She is indeed a valuable member of our team, and we’re glad to see her recognized for her knowledge, kindness, and support. Your commendation means a lot to us, and we will make sure Michelle knows how much she is appreciated. Thank you for sharing your thoughts and for choosing us to assist you with your debt. If you need any further assistance, please don’t hesitate to reach out.
Reviewed July 20, 2024
Enrolling with Freedom Debt Relief was easy. They also send me text messages all the time. They did a settlement online and should have another one in the next couple of months. Then I only have one more to get off. It's a good process.
Amanda, we are happy to hear that you had a positive experience while enrolling in our program. We are happy to hear about your progress and look forward to you continued success. Keep up the great work and thank you for choosing FDR!
Reviewed July 20, 2024
This is the second time I've been with Freedom and it's been a good experience. They have a good communication system and they're transparent. They're very courteous in answering the phone and they identify themselves well. Working with them, I'm paying less money a month, which is a great impact, and they set in the cases. I hope to finish in two years.
Amanda, thank you for your continued trust in Freedom Debt Relief! We're delighted to hear that you've had a good experience with us once again. It's great to know that our communication system and transparency have met your expectations, and that our team has been courteous and helpful. We're pleased that your monthly payments have decreased, making a positive impact on your finances. We're here to support you every step of the way and look forward to helping you achieve your goal of being debt-free!
Reviewed July 19, 2024
I was struggling making payments each month until I decided to call Freedom Debt Relief. They are negotiating lower balances on my accounts and I make one affordable payment to them each month. They are a godsend. Now I have money to spend on things I couldn’t afford before. As a senior citizen they I can now get out and enjoy more life has to offer.
Thank you for sharing your experience, Dianna! We're thrilled to hear that our program has made a significant difference in your financial situation. It's wonderful to know that negotiating lower balances and having one affordable monthly payment has provided you with the financial freedom to enjoy more of life. Your kind words mean a lot to us, and we’re honored to have been able to assist you. If you need any further support, we’re here to help. Enjoy all the new opportunities and experiences!
Reviewed July 19, 2024
They made it very easy to set up they work with you. I just had my first installment so far so good. I'm looking forward to be debt free. My payment per month is lot less what I was paying with all my debt payments. Glad I check you guys out
Thank you for your feedback, Crystal! We're glad to hear that setting up was easy and that we could work with you to create a manageable plan. It's great to know that your first installment went smoothly and that your monthly payment is now more affordable. We’re excited to help you on your journey to becoming debt-free. If you have any questions or need further assistance, don’t hesitate to reach out. Thank you for choosing us!
Reviewed July 19, 2024
I've been very pleased so far with the service FDR has provided; the dashboard is precise and clear, communications are frequent and they've already settled one significant credit card one sooner than expected. This is a huge relief and will help with my retirement planning and budgeting needs. I highly recommend them, my account coordinator explained things to me very simply and concisely, and answered all of my questions to my satisfaction. I would recommend them to anyone experiencing debt issues. At this rate, I will be able to be debt free within 3 years instead of 5, with more discretionary funds at my disposal so that I can build a safety net of savings.
Shellie, thank you for sharing your positive experience with us! We're thrilled to hear that you are pleased with our service and find the dashboard precise and clear. It's wonderful to know that our frequent communications and early settlement of a significant credit card debt have provided you with relief and supported your retirement planning and budgeting needs. We’re glad that your account coordinator could explain everything clearly and answer all your questions. Your recommendation means a lot to us, and we’re excited to help you become debt-free sooner than expected, allowing you to build a safety net of savings. If you need any further assistance, we’re here to help!
Reviewed July 19, 2024
The process was easy and the representatives were supportive. My debt was reduced and I was very satisfied with the results. When I was ready for a loan, one was provided for me. My debt should be paid off soon and I will begin rebuilding my credit. Thank you so much for all of your help.
Thank you for your kind words, Donna! We're delighted to hear that you found the process easy and our representatives supportive. It's great to know that we could help reduce your debt and provide you with the support you needed. Thank you for choosing FDR!
Reviewed July 19, 2024
Person we spoke to was very understanding and didn’t judge. Explained everything thoroughly. A plan was worked out for us that is affordable. They worked with us on the due date for payments that suited our situation. We feel so relieved that we are in the program and our debt will be resolved.
Thank you for sharing your experience, Nancy! We're glad to hear that our representative was understanding and provided a thorough explanation of the process. It's wonderful to know that we could work out an affordable plan and accommodate your payment schedule. We're happy to have you in our program and are committed to helping you resolve your debt. If you have any further questions or need assistance, please don’t hesitate to reach out.
Reviewed July 18, 2024
So far everything is good and I’m glad that I signed up for my debt. Thank you for helping me get through this. I will recommend a friend or family member to Freedom Debt Relief. The customer service is amazing and they have been very helpful and supportive throughout this process.
Sabrina, thank you for sharing your wonderful review! We are happy to hear about your success and are honored to have been your guide in this journey! Thank you for choosing and recommending FDR!
Reviewed July 18, 2024
Everything went so smoothly and quickly. I was able to breath easily after talking with woman that got it all set up for me - she was fantastic! The one thing I am wondering though is when will credit card companies be notified so calls will stop? I don’t accept calls but CITIbank calls several times a day.
Hi Bobbi, thank you for sharing your experience with us. We are happy to hear you found relief in speaking with one of our team members. We will begin to contact your creditors as your accounts become ready for negotiations, for now we suggest that you check out the resources on your dashboard that will help guide you through those tough conversations with your creditors. Let us know how we can continue to support you.
Reviewed July 18, 2024
I began the FDR program in March. I've since made my first settlement, and it's SO relieving! Before FDR, I was extremely stressed. Now, I'm feeling more and more free! My next settlement is expected in the next couple of months. I'm very thankful for FDR, and I would highly recommend them to friends and family!
Brooke, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!
Reviewed July 18, 2024
Always listened to on the phone and made to feel better about my situation. I always have more questions to ask being new to this program. I am still learning a lot. I am glad I found out about this program and wished I had found it sooner. It is the best service!
Hi Sharon, we are so happy to hear about your positive experiences with our team. It is truly heartwarming to hear that you feel comfortable with our team and that you feel more confident in the program and what you're learning in the process. Keep up the great work!
Reviewed July 18, 2024
Anytime I call Freedom Debt Relief, they take the time to explain how the program works. But I am still not happy. Now, every time I need to buy something, I have to pay cash. When I started with Freedom Debt Relief, my credit was 7 something. Now, it's 5 something. If I knew my credit was gonna be like that, I would not have done it. When I check my progress, I see I'm doing good, but I don't know when my credit is gonna go back the way it was before. The rep said it will go up after six months.
Hi Acephie, thank you for sharing your feedback. We’re glad to hear that our team has been thorough in explaining the program. We understand your concerns about the impact on your credit score and the need to use cash for purchases. It’s important to note that credit scores can fluctuate during the debt relief process, but the goal is to improve your overall financial health in the long term. We’re committed to supporting you and will continue to monitor your progress. An account specialist will be reaching out to address your concerns.
Reviewed July 18, 2024
Updated on 10/24/2024: FDR has been a great help with my credit card debt. They are talking to the companies for me and doing their best to get an easy offer. I would recommend this company if you feel like you are drowning and don't know what to do next. There is also a video that will help explain how the program works.
Original review: I called to get help on what to do. The customer service lady walked me through the whole process and I felt comfortable with all of the decisions made. They also found different ways to help me decide to use their program or not. If anything, give them a call to see if their programs can help reduce your credit card debt!
Hi Wendy, thank you for sharing your experience! We're glad to hear that our customer service team was able to walk you through the whole process and make you feel comfortable with the decisions made. It's important to us that you feel supported and informed every step of the way. Please let us know how we can continue to support you.
Reviewed July 17, 2024
They have a very refined company that knows the ins and outs of debt reduction. They have answered all questions very quickly. I feel secure about what I'm getting into. For those of us not ready for bankruptcy but need money back from our income to get through the month I felt this was the best option for me. I haven't been disappointed with my decision.
Thank you for sharing your positive experience with us, Kapari! We're thrilled to hear that you feel secure and confident in your decision to join our program. Our team is dedicated to knowing the ins and outs of debt reduction, and it's great to hear that we've been able to answer all your questions quickly.
We understand that finding an alternative to bankruptcy and needing more financial flexibility each month is crucial. We're glad that our program has been the best option for you and that you haven't been disappointed with your decision.
Please let us know how we can continue to support you!
Reviewed July 17, 2024
The program is easy to understand, and just as easy to begin. FDR sends regular emails, so I stay up-to-date on any actions I need to take, or to just be aware of how my program is doing. Glad I took this step to resolve my debt. It's a better alternative than filing bankruptcy and will improve my credit score, rather than leaving me with a bad mark for years.
Thank you for sharing your experience, Kathleen! We're so glad to hear that you find the program easy to understand and begin. Keeping our clients up-to-date with regular emails is a priority for us, and we're pleased to know it's been helpful for you. Thank you for trusting us with your financial journey. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Reviewed July 17, 2024
It was easy to talk with their Rep which I forgot her name. She took care of my worries and I feel like there is a Light at the end of the tunnel. If you are up against it and feeling stressed out, I would make the call and get yourself the help you need.
Charles, thank you for sharing your experience with us. We are honored to be your partners in your journey towards financial freedom. Thank you for choosing FDR!
Reviewed July 17, 2024
After 2-3 months you notice the calls are starting to stop and the negotiation process starts which is the best part. I had 2 creditors decrease settlement payment which is a blessing. I’m starting to feel more confident in this program. I thank God for a friend of mine referring me.
Thank you for sharing your positive experience, Deangela! We're delighted to hear that after just 2-3 months, you've noticed the calls stopping and the negotiation process starting. It's fantastic to know that you've had two creditors have settled with us! We're glad to hear that you're feeling more confident in the program, and we appreciate your trust. A special thank you to your friend for referring you to us. Thank you for choosing FDR!
Reviewed July 17, 2024
Excellent. Excellent! Great customer service! Explain everything and helped me with any questions I had. So glad I decided to check into this program. I feel so happy that I am knocking my debt down... the process was so easy!!! Everyone I spoke to was very detailed, friendly and knowledgeable. They answered all my questions.
Thank you for your enthusiastic feedback, Shenita! We're thrilled to hear that you had an excellent experience with our customer service. It's wonderful to know that our team was able to explain everything clearly, answer all your questions, and make the process easy for you. We're delighted that you're making great progress in reducing your debt and that you feel happy about your decision to join the program. Your kind words about our detailed, friendly, and knowledgeable team mean a lot to us.
Reviewed July 17, 2024
I was very impressed to see results in 2 months time. I can be any more happier. Thank you Freedom Debt Relief. I apply for the program in May of 2024 and within 2 month time bingo my first case was solved. I couldn't believe it when they send me an email saying that my first case was solved.
Thank you for sharing your fantastic experience, Martha! We're thrilled to hear that you saw results within just two months and that you're so happy with the outcome. It's great to know that your first case was resolved quickly after you enrolled. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2024
I can not begin to express how satisfied I am with the swiftness that my debt got taken care of. I was hesitant at first when I started this journey but as time went on, I started to see the progression towards my goals. Thank you to every member that I spoke to for assisting me with this. You are amazing!
Thank you so much for sharing your positive experience, Marco! We're thrilled to hear how satisfied you are with the swift resolution of your debt. We understand that starting this journey can be filled with hesitation, and it's wonderful to know that as time went on, you saw significant progress toward your goals. Your kind words about our team mean a lot to us. We're dedicated to providing the best support possible, and we're glad to have been able to assist you every step of the way. Thank you for choosing FDR!

Reviewed July 17, 2024
Contacted numerous times and informed them that my estimated graduation date is 2 years past the original date we discussed when I signed up. I signed up for a two year program and pay more money a month so I could be done quicker and I’m estimated to be complete with their program in 4 years. $620.00 a month for 4 years is going to cost me the same amount than if I just paid the bills off myself. I was defrauded by this company, destroyed my credit, have two lawsuits against me currently, and receive no calls or emails from the company to discuss any of this. Also I did the math on my payments that are being made to them and 45% of all my payments made so far have gone towards fees. Total scam that I’m stuck in because if I stop paying I’ll be sued by more creditors.
Anthony, we are sorry to hear that you feel mislead. Our program resolution time is typically 48-60 months, with some exceptions as each clients financial standing is different. In your agreement we have compared costs between our program and your different debt resolution options. An account specialist will be reaching out to address your concerns and the status of your program.
Reviewed July 16, 2024
When I was transferred the lady had a hard time directing me what to do on my dashboard. The man that I talked before her was very easy to understand. He helped me to understand the things that I was confused about. I am still having trouble understanding the dashboard.
Thank you for your feedback, Kim. We appreciate you bringing this to our attention. We're sorry to hear that you had difficulty with the dashboard instructions after being transferred, but we're glad that the previous representative was able to help clarify some things for you. We understand how important it is to have clear guidance, especially when managing your account. We'd like to ensure you have a smooth experience moving forward. Please don't hesitate to reach out to us directly for further assistance with the dashboard or any other questions you might have. We're here to help and want to make sure everything is clear and easy for you.
Thank you for your patience and for being a valued member of our program.
Reviewed July 16, 2024
Updated on 03/19/2025: Freedom Debt Relief gave me so much peace after I was drawing with not finding I weighed out, I was not able enough no sleep, eat and have a normal life. A member of my family mention me about FDR and was my only home. I been 1 year, I have my life back. They are always there when you need them. Thank you FDR.
Original Review: Freedom, Debt Relief, relief is the first thing I started feeling when I decide to be in the program. No stress, no collectors or credit cards calls. I feel relief and peaceful. In only 3 month I got my first settlement. Working every day to get my freedom of my debts. Thank you freedom for being there for all my calls and concern.
Thank you for sharing your experience with Freedom Debt Relief, Naomi! We're delighted to hear that joining our program has brought you relief and peace, with no more stress from collectors or credit card calls. It's fantastic to know that you received your first settlement within just three months and that you're making progress toward achieving freedom from debt. Thank you for trusting us and for appreciating our support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here for you every step of the way.
Reviewed July 16, 2024
I’m very happy to enrolled here to resolve my debt problem. Now I have peace of mind regarding all my credit cards debt. You always been there for the customer like me who really needs help to solve the debt problems. Please continue with your good work for us. Only this program that I entrusted my needs, thank you so much.
Thank you for sharing your positive experience! We’re so glad to hear that you’re happy with your enrollment and that our program has given you peace of mind regarding your credit card debt. We truly appreciate your trust in our program. Thank you for your encouragement and for choosing us to assist with your needs. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We’re here for you!
Reviewed July 16, 2024
I love this program and what it has done to my debts! It has been so easy and everyone I have had the chance to speak with have been nothing but wonderful and so very helpful! I am so thankful for all this program has to offer!! I never thought I would ever be out of debt as soon as I will be because of this program! Thank you all so much!
Thank you so much for your enthusiastic feedback, Kristine! We're thrilled to hear that you love the program and that it has made a significant impact on your debts. It's wonderful to know that your experience has been easy and that our team has been helpful and supportive throughout your journey. Your gratitude and kind words mean a lot to us. Helping you reach your goal of becoming debt-free is our top priority, and we're so glad to have been a part of your journey. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you for choosing our program and for your trust and appreciation!
Reviewed July 16, 2024
It’s wonderful. Don’t need to worry. Have you all, always keep me up to date. Would recommend it to all my friends. I love you all, life is so hard. To help is wonderful, it’s hard today world to make it and you all have made it great, thank you.
Thank you so much for your heartfelt feedback, Edna! We're so glad to hear that you’ve had a wonderful experience with us and that we’ve been able to keep you up to date and provide the support you need. Your kind words and willingness to recommend us to your friends mean a lot to us. We're here to help make life a little easier, and it's gratifying to know we've made a positive impact for you. Thank you for choosing FDR!
Reviewed July 16, 2024
It is going very good with FDR. I would never figure out if there was a company out there to lend Americans a hand to help with debt. The agents are very helpful and will the information they give is very clear. If anyone needs help with debt relief, you can count on FDR to help you out. Much appreciated.
Thank you for sharing your positive experience with FDR, Denise! We're delighted to hear that things are going well for you and that our agents have been helpful and clear in their communication. It's wonderful to know that you found the support you needed with us. We truly appreciate your trust and kind words. Thank you for your appreciation and for choosing FDR!
Reviewed July 16, 2024
Freedom debt relief has been very helpful to me. The credit card companies are outrageous with their interest rates, and it is very easy to get into trouble with debt. Thanks to your company we have some relief. Thank you for all the help and support you have done for me. Dale
Thank you, Dale, for sharing your experience with Freedom Debt Relief. We're so glad to hear that we've been able to provide the help and support you needed. We understand how challenging it can be to manage debt, especially with high credit card interest rates. It's wonderful to know that our efforts have brought you some much-needed relief. Your kind words and appreciation mean a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Reviewed July 16, 2024
I haven''t had any problems. You are doing a great job. Thanks!!! I have being checking to see how my file is doing and found nothing wrong with my file ok!!! Yes I would recommend you to a friend and let them know you are doing great job!!!
Thank you for your positive feedback, Ruben! We're thrilled to hear that you haven’t had any problems and that you’re satisfied with our service. It’s great to know that everything is in order with your program.
Reviewed July 16, 2024
Freedom Debt Relief has a team of people that will help you resolve your debt quickly. They are able to get settlements for you that reduce your debt by more than half in some cases. They give you peace of mind and the ability to be free of debt. This brings you a peace of mind and the ability to sleep well again at night instead of worrying about your debt.
Cam, thank you for sharing your positive experience with Freedom Debt Relief! We’re delighted to hear that our team has been able to help you resolve your debt quickly and secure settlements that significantly reduce your debt. Please let us know how we can continue to support you!
Reviewed July 15, 2024
In the beginning you are never really told about how bad the phone calls will be!! The credit card people are bad but it the big accounts that are not credit cards!! My problem is wouldn’t it be easier for you (FDR) to talk with them?
Hi Andrew, thank you for your feedback. We understand creditor calls can be frustrating, which is why we have provided our clients with resources on their dashboard to help guide you through those difficult conversations. An account specialist will be reaching out to address your questions.
Reviewed July 15, 2024
I am so grateful that this company has compassionate customer services representatives, I’ve had to make some changes, I’ve had to divert payments and they are so understanding and never made me feel uncomfortable about it. They make me feel comfortable, they are always always friendly and very professional. I don’t know how you find these people, but I hope they’re being paid well because they are the best especially when there’s a problem. I never have an issue getting to customer service and I never have an issue after my call.
Thank you so much for your heartfelt feedback, Kathryn! We're thrilled to hear that our compassionate customer service representatives have made a positive impact on your experience. We understand that life can bring unexpected changes, and we're glad we could accommodate your needs without making you feel uncomfortable. Please let us know how we can continue to support you!
Reviewed July 15, 2024
Information accurate, friendly, sincere and real. Rep Jonathan appears to enjoy what he does. He is sincere in his actions and comments.. He enjoys serving his clients, and appears to in their mutual interest. If more representative work like this your business would be a lot more successful. I hope v they are being adequately compensated.
Thank you for your wonderful feedback, Beverly! We're delighted to hear that Jonathan has provided you with accurate, friendly, and sincere service. It's great to know that his dedication and enthusiasm are evident in his actions and comments. We take pride in having team members like Jonathan who truly enjoy serving our clients and have their best interests at heart. Your kind words about our representatives and their impact on our business's success are much appreciated.
Reviewed July 15, 2024
This is the best place I could have gone. Y’all have done exactly what I expected from you. Very glad I came here. If I call with a question I get an answer fast. The way you treat your customers is above and above expectations. Thank you so very much for everything that you do.
Wendy, thank you so much for your kind words! We're thrilled to hear that your experience with us has met and exceeded your expectations. Providing prompt and helpful answers to your questions and treating our customers with the utmost care is our priority. We're glad you chose us, and it's wonderful to know that you're very satisfied with our service. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you again for your trust and appreciation!
Reviewed July 15, 2024
Following the death of my husband I was in a mess, financially and rather than addressing it I ignored it until I was in real trouble. It was either bankruptcy or a debt management company. I found Freedom Debt Relief and am so glad I did! Everything they said they would do, they have done. Always answer questions. It’s a tough time in life. It’s nice to have someone you trust on your side.
Tambra, thank you for sharing your story with us. We understand how difficult it can be to face financial challenges, especially during such a tough time. We're honored that you chose Freedom Debt Relief and that we could be there to help you navigate through it. It's wonderful to hear that we have met your expectations and that you feel supported and trusted by our team. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here for you every step of the way.
Reviewed July 15, 2024
My experience has been great. I can already see my credit improving. It was an easy process. I am very satisfied with my results. I would recommend if you don't have the money to pay off all your debt at once this is the way to go. I am very satisfied.
Thank you for sharing your positive experience, Evette! We're delighted to hear that you're seeing improvements in your credit and that the process has been easy and satisfying for you. Thank you for choosing FDR!
Reviewed July 15, 2024
I would definitely recommend Freedom to my family members and also to my friends as well. Freedom finds an easy way to help me/you to work it out accordingly to your budget. Freedom also keeps me updated on any issues that I should sign or respond to. So please consider Freedom Debt Relief to help you with your situation.
Hi Annette, thank you for recommending Freedom Debt Relief! We're thrilled to hear that you've had a positive experience with us. Ensuring our program aligns with your budget and keeping you informed every step of the way are priorities for us. We appreciate your trust and confidence in our services. If your family members or friends need assistance with their financial situations, we're here to help. Please feel free to refer them to us, and we'll ensure they receive the same level of care and support. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to support you!
Reviewed July 15, 2024
I really wish there was more personal contact since we are very limited with technology. It makes me feel it's just a financial business with Freedom Debt. I realize technology is easier for many people but not all people are as adaptable as others. The business world has lost touch with human contact and rely too much on machines.
Thank you for sharing your perspective with us, Carolyn. We understand that personal contact is important, especially for those who may not be as comfortable with technology. Your feedback is valuable, and we apologize if you've felt disconnected in any way. We strive to provide a balance of personalized service and efficient technology, but we appreciate your point about the importance of human contact. Please let us know how we can continue to assist you!
Reviewed July 15, 2024
While I appreciate the help in reducing my debt, I feel that your charge for doing this is expensive. I honestly think that you have done a really good job in helping me, I just wish I could be done with all of this sooner, in the last two yrs my end date has changed a few times.
Hi Joan, we appreciate your feedback. We understand your frustration regarding your graduation date. An account specialist will be reaching out to address your questions.
Reviewed July 15, 2024
Freedom provides guidance, coaching and encouragement throughout the process. Their negotiators are amazing to resolve debt with great savings. They are quick to respond to your questions and concerns in a very professional and polite manner. Would highly recommend them to anyone that is struggling on the vicious cycle of credit card debt.
Thank you for your wonderful feedback, Mack! We're thrilled to hear that Freedom Debt Relief has provided you with guidance, coaching, and encouragement throughout your journey. It's great to know that our negotiators have been effective in resolving your debt with significant savings, and that our team has been quick to respond to your questions and concerns in a professional and polite manner. Your recommendation means a lot to us, and we're here to continue supporting you on your path to financial freedom. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help!
Reviewed July 15, 2024
It's getting a little better the communication with them now. Still room for improvement but it's getting better. They are making the necessary efforts to ensure our relationship flourishes. The email process is evolving daily and the ability to forward any letters from creditors has become easier. Overall the communication process is getting better.
Thank you for sharing your feedback, Thomas! We're glad to hear that communication with us is improving, and we appreciate your patience as we continue to enhance our processes. Ensuring a strong relationship and effective communication are priorities for us, and we're committed to making ongoing improvements. It's great to know that the email process and forwarding letters from creditors have become easier for you.
Reviewed July 15, 2024
This program works well because it's tailored to each client's situation from setup to deposits. And they are always willing to adjust it to suit your needs. You're always notified of all changes no matter what it is. Lastly someone is always available when needed to assist with any issues a client may have.
Thank you for your feedback, Beth! We're delighted to hear that you've found Freedom Debt Relief's tailored approach effective and accommodating to your needs. Ensuring you're informed of all changes and having someone available whenever assistance is needed are priorities for us. We're committed to providing the best support possible throughout your journey with us. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help!
Reviewed July 15, 2024
The sign up was easy and they were kind and did a great job of explaining how the program works. The phone call and the access to assistance appears to be easy to use. During the initial call, the program was explained and how it worked was explained in full. The person I spoke with answered any and all questions.
Thank you for sharing your experience, Jeri! We're thrilled to hear that the sign-up process was easy and that our team was kind and thorough in explaining how the program works. It's great to know that you found the phone call and access to assistance user-friendly. We're glad that all your questions were answered during the initial call. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to support you every step of the way!
Reviewed July 15, 2024
If you have had a change in financial circumstances and have debt to pay off, I would definitely recommend Freedom Debt Relief. The program was explained so anyone can understand the steps and the attention they pay to your account was great. What a relief for anyone who have found themselves in a financial situation they did not expect.
Thank you for your kind recommendation, Barbara! We're glad to hear that our program was clearly explained and that the attention we pay to your account has been helpful. It's our goal to provide relief and support for those facing unexpected financial situations, and we’re delighted to know that we could assist you. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help!
Reviewed July 15, 2024
Great experience in them helping me control my debt. And getting me on the right track of being debt free. Great company. 10 thumbs up. Would recommend them to people. Very professional and caring about your personal feelings about your circumstances excellent company. Would let them take care of all my personal debt. And thank you again for serving me.
Thank you for your enthusiastic feedback, Bruce! We're thrilled to hear that you've had a great experience with Freedom Debt Relief and that we're helping you get on the right track to being debt-free. We're grateful for your recommendation and are honored to assist with your debt. Thank you again for choosing us and for your appreciation. If you have any further questions or need assistance, please don’t hesitate to reach out.
Reviewed July 15, 2024
The only thing they didn't tell me about is the constant calls from my creditors. I get uncontrollable with all the questions. They all want to work out a payment plan. I tell them I want to pay when I can. Then they want me to make my next payment and I can't tell them.
Hi Beverly, thank you for your feedback. Creditor calls can be annoying, but a normal part of the process, as the creditor will attempt many times to get payment. We understand these conversations can be difficult, which is why we have resources in your dashboard to help guide you. Please let us know how we can continue to support you.
Reviewed July 14, 2024
Best experience I’ve ever had. They explained every step of the process so I could understand everything. And hope everything works out for me like was explained to me and the ladies that I talked to were very helpful and professional. Thank you for all y’all’s help and support. Have a very nice day. Thank you.
Thank you so much for your kind words, James! We're delighted to hear that you've had the best experience with us. It’s great to know that our team explained every step of the process clearly. Your gratitude means a lot to us, and we're here to support you every step of the way. If you have any further questions or need assistance, please don’t hesitate to reach out. Have a wonderful day!
Reviewed July 14, 2024
Three fees before they do anything. Smh. I can negotiate with the credit companies myself for no fee. One of my first issues with the last company I had was all the fees they charged me and did nothing. Person who set me up basically lied and gassed me up. Because the first thing I see is 3 fees.
Hi, thank you for bringing this to our attention. We appreciate your feedback and want the opportunity to go over our fees and process with you. We have our banking fees and settlement fees disclosed in your debt settlement agreement, we do not charge any settlement fees until we reach a settlement. We are sorry to hear you feel this way, an account specialist will be reaching out to address your concerns.
Reviewed July 14, 2024
I love FDR. This is the second time I am using them. I was debt-free the first time and I was doing good until I occurred a car accident and was out of work with my second job and got behind on my bills. Very convenient, easy payments. I love FREEDOM DEBT RELIEF. They’re awesome. …
Thank you for your heartfelt feedback, Charlene! We’re so glad to hear that you love Freedom Debt Relief and that you've chosen to work with us again. It’s wonderful to know that our program helped you become debt-free the first time, and we're here to support you through your current situation. We're glad you find our payment plans convenient and easy. Your kind words and loyalty mean a lot to us. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Reviewed July 14, 2024
I’m very satisfied with Freedom Debt Relief since day one. I’m just so stress relief we are older and one income so it was just perfect for us. Thank you thank you for all the help you have given us very appreciative.. I have recommended this program to my friends and relatives that have debt problems.. Thank you..
Thank you so much for your kind words, San Juanita! We're thrilled to hear that Freedom Debt Relief has been able to provide you with stress relief and support, especially given your circumstances. Your appreciation and recommendations mean a lot to us. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We're here to help!
Reviewed July 14, 2024
I am very pleased with this company. I can now see that you go all out for your customers and that means a lot to me. Thank you for all the help you are giving to me. I do appreciate all of the effort that all of you do to get me out of debt and I am so glad that I picked this company to work with me. I will certainly recommend you to others and let them know what a great job you do.
Thank you so much for your wonderful feedback, Linda! Your appreciation motivates us to continue providing the best service possible. We’re glad you chose us to work with and are grateful for your recommendation to others. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to support you every step of the way!
Reviewed July 13, 2024
After COVID I went heavy on my credit cards. I ended up with almost $15,000 of debt. Freedom Debt Relief got them settled for about half that. Thanks to their partner loan company I was able to settle all my debt. My loan paid all remaining debt, accelerated my program and in less than a year I will be credit card debt free.
Christine it is great to heat about your success while working with us! The finish line is so close, keep up the great work!
Reviewed July 13, 2024
I had a debt that I was having a problem paying. I felt comfortable with Freedom's name so I went with them. They made me feel really comfortable and not embarrassed about the position I had gotten myself in. I have a payment plan that I make every month. Customer support is wonderful. They are spot on. You can contact them when you need to. I haven't had a question that they couldn't answer. They seemed very knowledgeable of what they were doing and how the program would work. I was really impressed with the young lady I spoke with.
Thank you for sharing your experience, Alfreda! We're so glad to hear that you felt comfortable choosing Freedom Debt Relief and that we could make you feel at ease about your situation. It's great to know that our payment plan and customer support have been working well for you. We're especially happy that our team has been knowledgeable and responsive to your needs. Thank you for choosing FDR!
Reviewed July 13, 2024
Everyone at Freedom with whom I dealt was thorough, professional, empathetic, and patient. I was updated frequently concerning my progress. My questions and concerns were addressed promptly and clearly. I was apprehensive when I started the process, but my uneasiness was quickly allayed. Every step of the process was painless. A special shout out to Tykeisha for her help!
Thank you so much for your kind words, Charles! We're thrilled to hear that your experience with Freedom Debt Relief has been positive and that our team was thorough, professional, empathetic, and patient. We're especially happy to hear about Tykeisha's excellent support—she will be delighted to receive your shout-out. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to support you every step of the way!
Reviewed July 13, 2024
All accounts not being dealt with because of waiting for funds are going into collections! Actually, would’ve been better if I’d gone with the debt relief loan programs. Would’ve paid back a little more but all would’ve been paid. Check into what you’re doing before signing with any form of debt relief no matter who it’s with.
Hi Audrey, we understand why the waiting part of our process can be frustrating. The objective of our program is different from the objective of a consolidation loan. While our goal is to help you save time and money, we also understand things can change regarding your financial goals. An account specialist will be reaching out to address your options.
Reviewed July 13, 2024
Began receiving past due statements + documents requesting payments on two very past due accounts. Called Marisa who advised me to send paperwork to FDR. Am waiting for confirmation of receipt of documents. I like that FDR wanted to review what I'd received. Am feeling comfortable FDR is handling my obligations very well.
Thank you for sharing your experience, Marilyn! We’re glad to hear that you felt supported by Marisa and that she advised you on how to handle the past due statements and documents. It's great to know that you appreciate our thorough review process and feel comfortable with how FDR is managing your debts. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We're here to help!
Reviewed July 13, 2024
Since I partnered up with Freedom Debt Relief, I no longer receive letters from my three creditors, have seen two settled, and the other one remaining, soon to be paid! The settlements have been amazing!! Thank you so much! May God continue to Bless your work, as you help so many folks!
Thank you for your kind words and for sharing your positive experience! We're thrilled to hear that partnering with Freedom Debt Relief has stopped the letters from your creditors and led to successful settlements, with just one remaining. We are very happy for you and your progress, James. Please let us know how we can continue to support you!
Reviewed July 13, 2024
I fully intended to pay back debts before I found Freedom Debt Relief. However, by following the creditor's rules, I was just treading water and actually losing ground. The FDR program educated me regarding debt settlement and provided me with a plan. Now, I stand to become debt-free much faster than I could without the help of FDR, using just a single payment totaling far less than my previous combined debt payments. I am grateful for the reduction and eventual elimination of financial stress in my life.
Marvin, thank you for sharing your story with us! We’re glad to hear that Freedom Debt Relief has been able to provide you with the education and plan needed to tackle your debts effectively. It’s wonderful to know that our program is helping you become debt-free much faster than you expected, with a single payment that’s more manageable. Keep up the great work!
Reviewed July 13, 2024
Just entered program. But information is very complete. And representatives are very professional and knowledgeable. Look forward to be completely free of credit card debt ASAP. Hope to increase monthly deposit in next six months. Due to financial hardship in the past (death of husband and having only one income instead of two). Have been involved in debt consolidation and bankruptcy and have completed both programs. On Social Security which pays all my bills but leaves little compensation at end of month for extras therefore use of credit cards. Hope to be credit card free.
Thank you for sharing your experience with us, Deborah. We're glad to hear that you've found the information provided to be complete and that our representatives have been professional and knowledgeable. We understand the challenges you've faced and are here to support you on your journey to becoming credit card debt-free. Your plan to increase your monthly deposit in the next six months is a positive step, and we’re here to assist you every step of the way. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re committed to helping you achieve your financial goals.
Reviewed July 13, 2024
Compassionate, knowledgeable, courteous. Took time so that I understood everything about the program. Easy to get ahold of when I had questions and concerns. I would recommend them to anyone that needed help. Looking forward to being debt free in three years. Thank you so much for your knowledge and support.
Thank you for your heartfelt feedback, Marvalo! We're delighted to hear that our team has been compassionate, knowledgeable, and courteous throughout your journey with Freedom Debt Relief. Providing clear explanations and being accessible for your questions and concerns is very important to us. We're grateful for your recommendation and are excited to help you achieve your goal of becoming debt-free in three years.
Reviewed July 13, 2024
This service has helped me so much. I didn't know what I was going to do and had no one to turn to after my surgery. It was the first time I had been forced to stop working and I have no safety net. Freedom Debt was there for me and hope they can be there for others in such similar times of crisis.
Thank you for sharing your experience, Elizabeth! We’re so glad to hear that our service has been able to help you during such a challenging time. It’s heartening to know that we could be there for you when you needed support after your surgery. Keep up the great work and thank you for choosing FDR!
Reviewed July 13, 2024
Freedom Debt Relief contacted me back and we spoke. I don’t trust all that and I was hesitant at first. But I gave them a chance and they consolidated all that I owed. It’s been going well so far. The reps were determined to help me. They made sure I didn't overdo it and looked after me. I’d refer friends to Freedom Debt Relief.
Thank you for sharing your experience, Andrae! We understand that you were hesitant at first, and we’re glad you gave us a chance. It’s great to hear that things have been going well and that our representatives have been determined to help you, ensuring you made the right decision!
Reviewed July 12, 2024
This is the greatest move I ever made so far. Freedom Debt Relief have given me a new start in my life. So far they have settled one case and is on the way to settle another one. I’m happy how things are going for me. I have told a few of my friends about Freedom Debt Relief and they are just waiting to see how my case finishes.
Thank you for your fantastic feedback, Oliver! We’re thrilled to hear that partnering with Freedom Debt Relief has been such a positive experience for you and that it's given you a new start. It’s great to know that we’ve already settled one account and are on the way to settling another. Keep up the great work!
Reviewed July 12, 2024
I am pleased with the assistance that I have received from the staff. Everyone is polite, positive, supportive and helpful. I could go on, but there isn’t enough recommended space. From the beginning all has been done to my satisfaction. I will tell anyone about my experience with you. I’m happy with my overall experience.
Thank you for your wonderful feedback, Donna! We're delighted to hear that you've had such a positive experience with our staff. It's great to know that our team has been polite, supportive, and helpful throughout your journey. Thank you for choosing FDR!
Reviewed July 12, 2024
They are on top of it all. Such a easy place to work with. They actually do all the work for you. I am looking forward to wrapping this all up. I don't know what else I can say. They have been very professional in handling this situation from the beginning
Thank you for your wonderful feedback, Chuck! We're delighted to hear that you’ve found working with us to be easy and that we’ve been able to handle everything for you. It’s great to know that you’re looking forward to wrapping up your journey with us and that our professionalism has met your expectations from the beginning. If you have any further questions or need assistance as we move forward, please don’t hesitate to reach out. We're here to help!
Reviewed July 12, 2024
It is helpful program in resolving debt with a minimum amount monthly payment. The program is reliable affordable and excellent customer service. The customer representatives are available twenty four hours to answer questions and resolve any issues. Since I used this service works good for my current debt situation I have I recommend
Thank you for your positive feedback, Ahmad! We're glad to hear that our program has been helpful in resolving your debt with manageable monthly payments. It's great to know that you find our service reliable, affordable, and that you've had excellent experiences with our customer service team. Thank you for choosing FDR!
Reviewed July 12, 2024
The agents are very polite and helpful. Every time I called with a question they always had a answer, and if they wasn't sure they would transfer me to someone who could help. I wish I knew about Freedom Debt Relief a long time ago. I appreciate everything they are doing for me.
Thank you for your wonderful feedback, Lillian! We’re thrilled to hear that our agents have been polite and helpful, always providing you with answers or directing you to someone who could assist. It’s great to know that you appreciate the support you’ve received from our team. Thank you for choosing FDR!
Reviewed July 12, 2024
Awesome company and very understanding people. I have had some health issues and they accommodated me. But somehow they pulled me through, now I can see the light at the end of the tunnel. I will be done with this program in about 2 and a half years. I would definitely recommend this company.
Thank you so much for your kind words, Scott! We're delighted to hear that Freedom Debt Relief has been able to accommodate your needs, especially during your health issues. It’s wonderful to know that you’re seeing progress and can see the light at the end of the tunnel. Keep up the great work!
Reviewed July 12, 2024
I’ve been with FDR for over a year now and I have seen the process of my debt going down. They have kept me in the loop about decisions that are being made but let me have the final say so. Great company. I would recommend FDR to anyone that needs a little relief. Also there was a time that other issues had arisen and I had to skip a payment, no issue there either. Like I said really a good company.
Thank you for sharing your experience, Patricia! We're thrilled to hear that you’ve seen your debt decrease over the past year with Freedom Debt Relief. It’s important to us that you stay informed and have the final say in decisions about your financial journey. Tahnk you for choosing FDR!
Reviewed July 12, 2024
Before signing up the first thing I said was I didn’t want my credit affected and I was told it wouldn’t be impacted only the first 3 months and then my credit score would go back up! That is far from the truth! My credit score has never been like this EVER! And years years ago I filed bankruptcy! A lot has been turned over to collections and attorneys! I can honestly say I made a mistake.
Michelle, thank you for your feedback, and we truly sorry to hear about your experience. We understand how important your credit score is, and it’s disappointing to hear that our service did not meet your expectations. We aim to provide transparent information and support to our clients, and it seems we fell short in your case. An account specialist will be reaching out to address your account.
Reviewed July 11, 2024
July was too soon for me to start, I tried to tell them, but they tried to start me then and it didn't go through. So now I don't know what to do. I don't know if they will try again in August or forget about me. I'm sorry but I can't do more than what I am. I'm only on disability. I'm going through a divorce and things are bad.
Thank you for sharing your concerns with us, Bonnie. We're sorry to hear about the difficulties you're facing. Your situation is important to us, and we want to ensure we find a solution that works for you. We understand that you're going through a tough time, and we want to support you in the best way we can, an account specialist will be reaching out to address your account.
Reviewed July 11, 2024
Yes I was very happy whit the proposal, & he was very nice, helpful, very emphatics person, he explain to me everything, how my payments was going to be to my favor, in general he help me much & give good advices, seriously it was something that I was looking for. Thanks Freedom…
Thank you for your wonderful feedback, Raul! We’re so pleased to hear that you were happy with the proposal and that our representative was nice, helpful, and empathetic. It’s great to know that the explanation of your payments and the advice provided were exactly what you were looking for. We’re committed to helping our clients and are delighted to have met your needs. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2024
I have never encountered a customer service representative that is nothing other than kind and empathetic to your situation. They have always been very helpful with my needs and provided me with the best assistance to my questions and concerns. I would highly recommend the program to family and friends.
Harmony, thank you so much for your kind words! We're delighted to hear that our customer service representatives have been kind and empathetic to your situation. Providing helpful and compassionate assistance is our top priority, and it's wonderful to know that we've been able to meet your needs. Your recommendation to family and friends means a lot to us. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We’re here to help!
Reviewed July 11, 2024
Hi. If I knew it was going to take this Long I Would of waited, living on checks month to month and you keep as far more and want me to sign off on a settlement. Why if that’s what I sign up for. Just settle instead of sending me a lot of text. The wanting amount always changes too if I haven’t added another Account to my settlement. Stop asking me!!!
Hi Karla, thank you for your feedback. Our goal is never to be annoying, but because this is such an important journey, we want to ensure you agree to the terms we are negotiating for you. FDR is here to help and support you every step of the way, but you still have a say in your program. Please let us know how we can continue to support you.
Reviewed July 11, 2024
I signed up with them two weeks ago and they have already negotiated settlement. Their online site allows me to keep up with what’s going on with my account. And there are several ways for me to communicate with them. So glad I decided to go this route. I feel unburdened already. They tell you what to say to creditors who call you and they also inform you as to the rules for creditor's calls.
Thank you for sharing your positive experience with us, Diane! We're thrilled to hear that Freedom Debt Relief has already negotiated a settlement for you within just two weeks. Our online platform is designed to keep you informed every step of the way, and we're glad to hear that it's been helpful for you. It's great to know that you feel unburdened and supported. Thank you for choosing FDR!
Reviewed July 11, 2024
The person I spoke with was professional. Knowledgeable and efficient. He helped me get started right away and I felt so much better after speaking with him. The Second person I spoke with went over the dashboard and ensured that I was familiar with it. I am looking forward to working with you guys.
Hi Brenda, it is great to hear that you are happy with our team and that you feel confident with your resources! Thank you for choosing FDR!
Reviewed July 11, 2024
Having just started with Freedom Debt Relief, I can only review my beginning review with them. They were very easy to work with and I am pleased with my interaction with them so far. They were very easy to work with and there was no pressure to buy into their program. I am anticipating a pleasant outcome for my debts.
Thank you for sharing your initial experience with us! We're glad to hear that your interactions with Freedom Debt Relief have been positive and that you found us easy to work with. We strive to provide a supportive and pressure-free environment for our clients as they navigate their debt relief journey. Keep up the great work, Marilyn!
Reviewed July 10, 2024
Freedom Debt Relief is an amazing company. The staff work hard to assist in getting your credit back to where it needs to be. The staff is Very friendly, professional and courteous. In such a short amount of time I have begun to see Truly amazing results. Looking forward to the future.
Thank you for your wonderful feedback, Maraya! We're thrilled to hear that you've had a positive experience with Freedom Debt Relief. Our dedicated team works hard to assist clients in improving their credit, and it's great to know that you’ve started seeing amazing results so quickly. We're excited to continue working with you and look forward to helping you achieve your financial goals. If you have any further questions or need assistance, please don't hesitate to reach out.

Reviewed July 10, 2024
I am very very pleased with this company. They get you a settlement as fast as they can. Not just a settlement, but one that is like half of what you owed. They don’t leave you hanging, they are constantly in touch with you letting you know what is going on with your debt. One of the best decisions I have made.
Thank you for your fantastic feedback, Pamela! We're thrilled to hear that you’re very pleased with Freedom Debt Relief. Our team works diligently to negotiate settlements that significantly reduce the amount owed, and we're glad to know you’ve experienced this firsthand. We strive to keep our clients informed and supported throughout the process, so it's wonderful to hear that you felt well taken care of. Thank you for choosing FDR!
Reviewed July 10, 2024
All but one of my debts have been settled and are being paid off. The last one is in negotiation now. Thank you for what you have done. It is a great relief. It is nice to have some peace of mind and a better financial outlook for the future.
Hi Darren, it is great to hear about your progress! The finish line is so close! Thank you for trusting us and allowing us the opportunity to guide you in this journey!
Reviewed July 10, 2024
I pay 284.00 a month. You take more fees than pay-offs. I've sent numerous deals for offer settlements and you negotiate for longer terms than stated in application of program. I think it could be better. Your fees are what I'm paying and now will for a while more than I expected and was told.
Hi Leeanne, thank you for your feedback. We understand the process of negotiations and payment plan can be difficult to understand. It is important to realize that our goal is to settle multiple accounts at once, and in order to do this, payments to your creditors may be smaller and set up for a longer payment term to allow further negotiations. It is also important to know that a lot of the times, the offers made to you directly from your creditors are not extended to FDR. We encourage you to contact customer service if you have further questions regarding fees and settlements.
Reviewed July 10, 2024
I think the smaller accounts could of been handled faster. I don't feel any relief that my debt is getting resolved and destroyed my credit history in which I had never had late payments. If I could go back I wouldn't recommend someone with my amount of debt to go forward.
Hi Diana, we are sorry to hear you feel this way. We understand our process can be slow and it may take time to see progress and feel relief. An account specialist will be reaching out to address the status of your accounts.
Reviewed July 10, 2024
In my own words I think that guys are awesome. You saved me from 20 years if I was trying to pay it down. I'm going to recommend you to all my family friends. It's taken a lot of stress off my shoulders allsome I really appreciate what you're doing for me. It's hard sometimes but I'm trying to get everything done. P.S. Thank you again.
Odilio, thank you so much for your heartfelt feedback! We're thrilled to hear that we've been able to help you in such a significant way. Knowing that we've saved you years of financial stress and brought relief to your life means a lot to us. Your recommendation to family and friends is greatly appreciated. We understand that the process can be challenging at times, but we're here to support you every step of the way. Thank you again for your kind words, and please don’t hesitate to reach out if you need any further assistance.
Reviewed July 10, 2024
Freedom Debt Relief has been a godsend. They have settled my largest account in record time and have performed beyond my expectations. They have been very helpful and reassuring each time I have reached out to them with a question or a problem or just some guidance on how to deal with creditors. I highly recommend Freedom Debt Relief!!
Dorothy, thank you for your amazing feedback! We’re thrilled to hear that Freedom Debt Relief has been a godsend for you and that we’ve settled your largest account so quickly. Our team strives to exceed expectations and provide helpful, reassuring support whenever you need it. Your recommendation means the world to us. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Reviewed July 10, 2024
My debt was getting out of hand but this company turned my life around and in no time I was back on top! The interest was taking all my payments and so my balances were not coming down, they were going up, until Freedom Debt Relief took over. I am now back to normal and a little smarter too!
Thank you for sharing your experience, Barry! We’re delighted to hear that Freedom Debt Relief has helped turn your life around and get you back on top of your finances. It's great to know that we could stop the interest from increasing your balances and bring you back to normal. We’re also glad to hear that you feel more confident about managing your finances now.
Reviewed July 10, 2024
I signed up for their services on June 28th then I get charged for monthly fees on July 3 & 7. When I asked they said for June and July. So they charged me a whole monthly fee for 2 days that were weekend days and not even business days. The rep should have been honest about that and had me sign up on Monday. If they do shady things for extra fees makes you wonder what else they will do.
Lisa, we are sorry to hear about this. Our Automated system is not perfect and we want to reassure you that our goal is never to come off as shady. An account specialist will be reaching out to address your concerns.
Reviewed July 10, 2024
Called to adjust payment, it was taken care of quickly. The gentleman I spoke to was very efficient. I would recommend others to this company if they are in need. I see debt is beginning to get cleared up. I hope to have the graduation day sooner than planned. When I have extra $ I will make additional payments. Thank you.
Karen, we are happy to hear that our agent was able to address your request promptly and accurately. Please let us know how we can continue to support you in your journey!

Reviewed July 10, 2024
From the start Freedom Debt Relief has given me nothing but truths. They have strung not me along making things seem better than they are…because, they REALLY are. My short journey so far has been a breeze. Customer support is top notch, available and knowledgeable and the FDR portal is easy to navigate.
Hi Karen, thank you for sharing your positive experience with Freedom Debt Relief! We're delighted to hear that you've found our transparency and honesty reassuring and that your journey with us has been smooth so far. It's great to know that our customer support has met your expectations and that you find the dashboard easy to navigate. Your kind words about our team mean a lot to us, please let us know how we can continue to support you.
Reviewed July 9, 2024
Enjoy the fact that I am not paying all those cards. I am not in so much stress. Yet I do worry that some of the accounts are going to increase in balance. Just hope that this goes by quick. I just want to finish this ordeal soon so I can start a new life.
Maria, thank you for sharing your thoughts with us. We're glad to hear that our program has helped reduce your stress by managing your card payments. We understand your concern about some account balances potentially increasing, and we're committed to working diligently to resolve your debts as quickly as possible. We are here to help you achieve your goals of becoming debt-free and are ready to answer any questions you have regarding our process!
Reviewed July 9, 2024
It’s a relief to see my debt reducing less than 6 months after beginning in this program. I’m still worried about dealing with Discover but FDR has been very reassuring regarding any legal proceedings that may come my way. The customer service has been very informative and prompt. I would definitely recommend to anyone needing assistance.
Krysta, thank you for sharing your positive experience with Freedom Debt Relief! We're thrilled to hear that you've seen a reduction in your debt in less than six months. We understand your concern about dealing with Discover, and we're committed to providing the reassurance and support you need regarding any potential legal proceedings. Please let us know how we can continue to support you!
Reviewed July 9, 2024
In less than a month Freedom Debt has already settled one account for me. They're fast, prompt, and very efficient. Thank you Freedom Debt!!! I COULDN'T HAVE DONE IT WITHOUT YOU!! LOOK FORWARD TO CONTINUE DOING BUSINESS WITH YOU and thank you for working around my budget and making it affordable.
Angela, thank you for sharing your wonderful experience with Freedom Debt Relief! We're thrilled to hear that we've already settled one account for you in less than a month. It's fantastic to know that you found our services fast, prompt, and efficient. Keep up the hard work and thank you for choosing FDR!
Reviewed July 9, 2024
I’m glad for all the savings that I’ll be making in this program! I’ve just started the program and I’m already seeing the savings! To be able to cut my debt off and save money at the same time is really nice! I would definitely recommend FDR to anyone wanting to cut off their debt!
Christopher, thank you for sharing your excitement and positive experience with Freedom Debt Relief! We're thrilled to hear that you're already seeing savings and are pleased with the progress in cutting down your debt. It's wonderful to know that our program is helping you achieve your financial goals, and your recommendation means a lot to us. If you have any questions or need further assistance as you continue through the program, please don't hesitate to reach out.
Reviewed July 9, 2024
Claims to make settlements, and doesn’t even look into the accounts if they belong to the customer. Asked for a call back regarding the issue, no one calls back! I would never recommend this service to anyone! Tried to remove accounts and was told I would lose money for you people basically doing nothing! Absolutely horrible service! But good to take people’s money on time!
Hi Laurieann, thank you for bringing this to our attention. We are sorry to hear that you have not received a call back to address your concerns. You can rest assured we only settle accounts in your program, which are listed in your credit report. An account specialist will be reaching out to address your concerns.
Reviewed July 9, 2024
I’m not very sure yet. I will know more in the next three months but I certainly appreciate the service, hopefully this will be resolved by the next year, the balance is still quite high. But I have received good reports concerning this company. I look forward for full payment so my account can be in good standards once again.
Vicki, thank you for sharing your thoughts and feedback with us. We understand that you're still evaluating our services and appreciate your patience and trust during this process. If you have any questions or need further assistance over the next few months, please don't hesitate to reach out. We're here to support you every step of the way and look forward to helping you achieve your financial goals.
Reviewed July 9, 2024
I received very good information for handling my summoms. Everyone I talked with was very nice and helped me understand what I had to do next. I have a lot of confidence in Freedom Debt Relief. They have helped me through this ordeal I got myself into..Thank you for all the help you have given me.
Pamela, thank you for sharing your experience with Freedom Debt Relief! We are pleased to hear that you received helpful information for handling your summons and that our team was able to assist you in understanding the next steps. Your confidence in our services means a lot to us, and we're glad to have been able to support you through this challenging time.
Reviewed July 9, 2024
I called Bronson who helped me, to let him know I needed to cancel and he was very rude and pushy. I found a better deal & he would not accept it. So I ended up having to hang up on him. I also went to my bank to notify them about any future automatic payments. I expect a full refund.
Hi Kelly, we are sorry to hear about your experience with our agent. An account specialist will be reaching out to address your concerns and process your request.
Reviewed July 8, 2024
Definitely Excellent customer service. Also Super friendly and helpful, always went above and beyond to assist me in any way possible! Very informative staff, always answered my questions to the fullest extent. Any time I called with a question or concern, the staff was always super helpful! Would definitely recommend Freedom Debt Relief to anyone seeking help with their debt.
Thank you so much for your kind words, Melinda. It's encouraging to know that our program has provided you with a fresh start and a path toward financial stability. Your recommendation means a lot to us, and we're grateful for your trust and support.
Reviewed July 8, 2024
Everything was handled the timely manner. The people on the phone were very professional and knew what they were talking about and answer all my questions. And to set up the portal for your payment processing was very easy and they would walk you right through every step. It was very easy.
Hi Charles, thank you for sharing your experience with us! We're thrilled to hear that everything was handled in a timely manner and that our team was professional and knowledgeable. It's great to know that setting up the payment portal was easy and that our team guided you through every step. Thank you for choosing FDR!
Reviewed July 8, 2024
Freedom Debt has set and worked out a plan to resolve our debt. They are an amazing help! In fact, one company was not happy with us and wanted to take us to court. Once I let Freedom know, they had a team of lawyers resolve this issue much to our relief.
Robyn, thank you for sharing your positive experience with Freedom Debt Relief! We're delighted to hear that our team has been able to set and work out a plan to resolve your debt and that you found our assistance helpful.
Reviewed July 8, 2024
I was shocked after I’d gone through the whole process when someone from the legal department read me the script about how I was supposed to purposefully STOP PAYING my credit card company. I had never in my life missed even one payment on a credit card. I’d been late a very few times but never ever been even 30 days behind. This will destroy my credit which was around 720. I used a credit card consolidation company in the past but they certainly didn’t ask me to destroy my credit rating. They simply negotiated a smaller settlement amount with each company and I paid off the total over five years.
Reviewed July 8, 2024
Very happy with the process so far. Looking forward to being out of debt. I just got in over my head so this was the best way to start over a fresh start. I would recommend to anyone with the same issues; too much debt. Once they have settled with your creditors you will be on a refreshing start again without worries.
Edward, thank you for sharing your positive experience with us! We're delighted to hear that you are very happy with the process so far and are looking forward to being out of debt. It's encouraging to know that our program has provided you with a fresh start and a path toward financial stability. Your recommendation means a lot to us, and we're grateful for your trust and support.
Reviewed July 8, 2024
The representative's expertise was evident. He listened attentively to my situation, asking pointed questions that showed he genuinely cared about understanding my unique circumstances. His extensive knowledge of debt relief options was impressive, and he explained each one in simple terms that made complex financial concepts easy to grasp. What truly set this representative apart was their personalized approach. Rather than pushing a generic solution, he crafted a tailored plan that perfectly aligned with my needs and long-term financial goals. The representative patiently walked me through each step of the process, ensuring I felt informed and confident about the path forward.
Marc, thank you for your wonderful feedback! We are delighted to hear about your positive experience with our representative. It’s heartening to know that his expertise, attentive listening, and personalized approach made a significant impact on your journey toward debt relief. Please let us know how we can continue to support you!
Reviewed July 8, 2024
Thank you very much for helping me with this high interest so I can breathe easier to have a valid bank account with no payments directly towards them. Thank you. Looking forward to building up the trust account over a slow period of time. It’s negotiate with my bank Santander who already has all my information and consent in order to conduct negotiations for not in debt at all.
Thank you for your kind words and for sharing your experience with us, Jay. We are pleased to hear that our assistance with managing high-interest payments has brought you some relief and helped you maintain your bank account. We appreciate your trust in us and are committed to working with you to build up your trust account over time. Thank you for choosing FDR!
Reviewed July 7, 2024
Freedom Debt Relief has made it possible for me to breathe again after several years of hardships. I’m so grateful for all the assistance they’ve given me. The process has been smooth and easy so far. Their representatives explained everything in great detail to me, and they are handling things quickly on my behalf. I’m really glad that I decided to trust Freedom Debt Relief to help me, and I’d definitely recommend them to anyone else who is struggling with this.
Donna, thank you so much for sharing your heartfelt experience with Freedom Debt Relief! We're thrilled to hear that our assistance has brought you relief after years of hardship and that the process has been smooth and easy for you. Your recommendation means a lot to us, and we are grateful for your kind words. If you ever have any further questions or need additional support, please don't hesitate to reach out. Thank you once again for choosing Freedom Debt Relief, and we look forward to continuing to support you.
Reviewed July 7, 2024
Ms. Brenda **, the Debt Consultant with Freedom Debt Relief, went above and beyond in explaining all the aspects and benefits of the program and answered all my questions in a timely manner. Enrollment in the program was easy and fast. I hope the debt resolution will also be quick.
Khalid, thank you for sharing your positive experience with Brenda and our team! We're thrilled to hear that Brenda went above and beyond in explaining all aspects and benefits of the program and answered your questions promptly.
It's great to know that the enrollment process was easy and fast for you. We are committed to helping you achieve debt resolution as efficiently as possible, and we appreciate your patience and trust in our program.
Reviewed July 7, 2024
I've been with Freedom debt relief now for 8 months, and I'm very happy with the way things are headed. They've always been nothing except professional and kind to deal with and one by one, my debts are getting resolved. The only stress has been the creditors calls but I deal with those when I can. But absolutely no stress with any of my interactions with freedom debt relief. Thank you for making things better.
Patti, thank you so much for sharing your positive experience with Freedom Debt Relief! We're delighted to hear that you're happy with the progress made over the past 8 months and that our team has been professional and kind in assisting you.
We understand that dealing with creditors' calls can be stressful, and we appreciate your patience in handling those situations. It's wonderful to know that your interactions with us have been stress-free and that your debts are being resolved one by one. Thank you for choosing us!
Reviewed July 7, 2024
I have sent 2 emails to rep who helped me open my account for a revised email with payment and still have not received anything. I also called and asked for revised payment and they told me to talk to her. I called but was not able to reach her!
Hi Laura, we are sorry to hear about any inconveniences this may have caused. An account specialist will be reaching out to address your payment.
Reviewed July 5, 2024
I'm on my way to establishing better credit thanks to Freedom Debt. Their negotiations to lower your debt and their communications are amazing. Love that this company is accessible to everyone. I recommend Freedom Debt to anyone who's fallen into uncontrolled debt and who is looking to better your credit. DO IT! IT'S AMAZING.
Hi Sandra, we are happy to hear about your positive experience with our team! Our main goal is to help you feel confident in your financial standing, and we are honored to assist you in this journey!
Reviewed July 5, 2024
Not sure what to say as I have just started. Hopefully this will help me get financially back on track. Looking forward to be financially stable again. These new interests rates have been unfair, and shouldn't have been put on me as I have always paid on time. The rates are way too high for anyone to get ahead.
Hi Donna, we understand how frustrating it can be to deal with unfair interest rates, especially when you've always paid on time. Starting this journey can be daunting, but it's a positive step towards regaining financial stability. We hope our team can help you get back on track! Please let us know how we can continue to support you.
Reviewed July 5, 2024
Overall I am happy with progress. If I have worries it's about how long it takes for the negotiations for one bill while other bills are in limbo. Creditor continue to call so you have to tell them you are working on it. The other is the fees which are high, 25% of the beginning balance and those get paid first when settlement is made. The good thing is the final settled amount has no interest which is what is so hard to get bills paid down.
Carolyn, it's great to hear that you're happy with your overall progress! It makes sense that the negotiation process can feel slow and having creditors continue to call can be stressful. The fees are certainly something to consider, but it's encouraging that the final settled amount has no interest, making it easier to pay down your debts. Keep up the great work and please let us know how we can continue to support you!
Reviewed July 5, 2024
After completing (graduating) the program, I was FLOORED to add up the amount of $ that was taken to help me get out of debt. FDR actually did NOTHING for the Discover card, I was served with papers so had to pay that one off when that happened, and then you didn't even want to drop my payments.... And the minimum payment- 25 is ONLY to pay to keep my "subscription" up to date??? These people NEED help, they don't need to get into more debt just to pay you off.
Stacy, thank you for sharing your feedback and bringing these concerns to our attention. We're genuinely sorry to hear about your experience and understand how frustrating it must be.
We strive to provide effective solutions for our clients and deeply regret that your experience with us fell short of your expectations, An account specialist will be reaching out to address your concerns.
Reviewed July 5, 2024
When I first called Freedom I really wasn’t sure this would work for me but From the beginning up to this point everyone has been so polite and professional. They have kept their word with negotiating on my behalf and my credit score has improved. I have experienced the greatest customer service experience
Cheryl, thank you for sharing your experience with FDR! We understand that starting this journey can be filled with uncertainty, and we’re thrilled to hear that from the very beginning, our team has been polite and professional in assisting you. We’re especially pleased to know that our negotiations on your behalf have been effective and that you’ve seen an improvement in your credit score. Keep up the great work!
Reviewed July 4, 2024
I’ve been a member with FDR Program since May 2023. Shout out to the staff at FDR as understanding, compassionate and supportive towards my financial situation. Stressful at first when creditors called & demanded to pay them back. Due to losing by Dad back in April 2022 and supporting my Mom & pay my share of expenses at home I have less to survive on. FDR came to my rescue always have my back.
Mila, thank you for sharing your experience with our Program. We're so glad to hear that our staff has been understanding, compassionate, and supportive of your financial situation. We understand that it can be stressful when creditors call and demand payment, especially given the challenges you’ve faced since losing your dad and supporting your mom.
Your resilience and dedication to managing your financial situation are truly commendable. We're honored to have been able to support you during this time and to have your back. If there's anything more we can do to assist you, please don't hesitate to reach out.
Reviewed July 3, 2024
The rep that I talked to was concerned about my needs and getting my debt paid. The customer support is great. I love it. They are nice and helpful. They are also sincere and passionate. They are very nice people. They really work with you and try to get you to solve your problems. They are fast too.
Aloia, thank you for sharing your positive experience with us! We're delighted to hear that our representative showed genuine concern for your needs and is helping you work towards getting your debt paid off. Our team strives to work closely with our clients to solve their problems efficiently, and your feedback reinforces our commitment to providing the best service possible. We truly appreciate your kind words.
Reviewed July 3, 2024
Great service from all staff and great messenger service. I wish it would be the same hours as the phone service as I work on the phones and can’t talk on the phones. Please make the hours of chat the same as the phones.
Andrea, thank you for your kind words and positive feedback about our service! We're glad to hear that you’ve had a great experience with us.
We understand your concern about the hours of our chat service. Your suggestion to align the chat hours with our phone service hours is valuable feedback. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our services. If you have any other suggestions or need further assistance, please don’t hesitate to reach out.
Reviewed July 3, 2024
Freedom Relief is awesome, they are on top of things and they call you for every little thing that is being done or emailing. I recommend Freedom Relief, this is my second time using them and still no change, always on point, Thank you Freedom Relief... whoever is having debt problems, try Freedom Relief.
Thank you so much for your wonderful feedback, Vincenzo! We're thrilled to hear that you find Freedom Relief to be awesome and that our team has been consistently on point in keeping you informed through calls and emails. It’s fantastic to know that you’ve had such a positive experience with us, not just once, but twice.
Your recommendation means a lot to us, and we’re grateful for your trust and support. Helping our clients overcome debt is our top priority, and your words reaffirm the dedication we have to our mission.
Reviewed July 3, 2024
Very nice people and easy to reach out. On time in every matters and very helpful, always have answer on all your needs and question. No hesitation to call them if you need more information. They are always there to help and answer your question. And I highly will be recommended whenever ever someone need help.
Marissa, thank you so much for your kind words and positive feedback! We're thrilled to hear that you've had such a great experience with our team. Our goal is always to be accessible, timely, and helpful in addressing all your needs and questions.
It's wonderful to know that you feel confident reaching out to us for any additional information you might need. Your recommendation means a lot to us, and we truly appreciate your trust and support.
Reviewed July 3, 2024
Every time I called FDR praying type of question I concern they were prompt and always returned my call on time. There were a handful of associates that seem as if they were just trying to get their job done for the day and not want to go the extra mile to give you help you needed here. Like I said, these occasions or a few and far between.
Jason, thank you for your feedback. We are sorry to hear that you feel like all of our agents have not put in the same effort when assisting you. Your feedback is very important to us and we want to thank you for taking the time to share your experience with us. Please let us know how we can continue to support you.
Reviewed July 2, 2024
I like the process that Freedom Debt Relief does to help you pay your debt off. They give you the estimate and you can check online. There's a dashboard where you could check the activities that are happening and you would know if they're working on your account or not. Also, once you put the money in, they're very fast. It didn't take more than three months for me and I was done paying off everything.
I did one big deposit on my account and I was paying little by little until they finished negotiating. And there was one rep named John and he was very helpful. Whenever I called and needed help, he made sure he understood what I needed help with and he took the time to make sure he answered all the questions that I needed answered. He was patient enough to find a solution for me, so I could resolve whatever issue I had. It was a good process and they were a good company. I will recommend it to anybody.
Thank you so much for sharing your experience with us! We're thrilled to hear that you had a positive experience with Freedom Debt Relief and that our process was effective in helping you pay off your debts. It's great to know that you found our online dashboard helpful for tracking progress and that our team acted swiftly once you made your deposits. We're very happy to hear that John provided such helpful and attentive service. We strive to provide excellent customer service, and it's wonderful to know that he took the time to understand your needs and provide effective solutions.
Reviewed July 2, 2024
This is my second time using Freedom Debt Relief. I had to use them this time for identity theft. But the way things were explained to me was not the way things went so, I wasn't happy this time at all. I'm okay with the outcome because it did prevent me from getting an infraction with my job because we have to keep our credit score at a certain amount but with the LendingTree account was where my identity was stolen and that one was over 8000. They explained to me that I have to have so much in the dedicated account in order for the attorney to consider our offer and it wasn't explained that that was the fee. I was thinking that that was going to the attorney. I went into my retirement account to get that money out to do that and had I known that, I could have gone into my retirement account and paid it myself.
My accounts were paid off because they do offer a loan program where they can do it in one lump sum. But if they don't settle for at least 45% of the debt, then they waive those fees. That's what was explained to me. But then when I asked about it after I qualified for the loan to go ahead and pay them off in a one lump sum, they said, well, they didn't know if that was true or not. It was like just talking back and forth and I wasn't sure what was true and what was not. But I did have one of the loan officers call me and let me know that because it was less than 10% in selling the difference, those fees should be waived. But I won't see that until they send out the loan disclosure and that should show up on that.
Alicia, thank you for taking the time to share your detailed experience with Freedom Debt Relief. We deeply appreciate your trust in us, especially since this is your second time using our services. We're truly sorry to hear that your recent experience did not meet your expectations and that there was confusion regarding the process and fees. An account specialist will be reaching out to address your concerns.
Reviewed July 2, 2024
I am nervous about having credit card companies call me and for me to let my credit card payments go unpaid. I understand that is what we need to do to start the settlements, it is really just a mind thing for me. IN SAYING THAT, they have some really good resources to help. I put my trust in this relief program since my father highly recommended it. I just need to keep going with the flow and my debt will be gone in no time. My review could change when I am with FDR for longer, this is just how I feel about them starting out.
Makaela, thank you for sharing your thoughts and concerns. It's completely natural to feel nervous about credit card companies contacting you and the process of letting payments go unpaid as part of the debt settlement strategy. It's important to remember that these feelings are normal, and many people experience similar anxieties when starting this journey.
It's great to hear that your father highly recommended the relief program. Trusting the program and going with the flow can indeed help you achieve your goal of becoming debt-free. Remember, our team at FDR is here to support you every step of the way.
Reviewed July 2, 2024
When I signed up my payments were supposed to be 280 a month and no more. I expressed many times that I couldn't afford anything higher. Then a couple weeks later I get this welcome from a lawyer group and my payments are now 581 dollars a month. Are you serious. I went over and over with Alex that I could NOT afford anything higher and yet that's exactly what happened. You're all a bunch of liars.
Sheila, we are sorry to hear about the legal account and increase in your draft. We understand this can be difficult and would like the opportunity to discuss your options with you. An account specialist will be reaching out to address your concerns.
Reviewed July 2, 2024
I will recommend Freedom Debt to anybody who is interested to get their life in control. They will be there for you whatever you need. You do your part and they will be there for you. I’m glad I made that call today. I’m a happiest person so I am really thankful for them.
Thank you so much for your kind words and recommendation, Rosaria! We're thrilled to hear that you've had such a positive experience with Freedom Debt Relief and that we've been able to support you in getting your life back on track. Your happiness and satisfaction mean a lot to us. Thank you for choosing FDR!
Reviewed July 2, 2024
I am kind of disappointed that only two accounts have been resolved over a 1-year period. I have been sending over emails from the creditors that were demanding payments and I never got any feedback on how these will be resolved first, and I have some creditors who are on my credit report and they are reporting non payment and it is causing my credit score to down - no calls from FDR on resolution. And I see large settlement fees being charged, without explanation on what they are for
Hi Alberta, we are sorry to hear that you are disappointed. We know it can be frustrating to receive creditor communications requesting payment. We understand the waiting period can be difficult, an account specialist will be reaching out to address your concerns.
Reviewed July 2, 2024
So far, I am very satisfied with the program. First few months when nothing seemed going on, I was little nervous but once they started negotiating, my debt kept being settled. I am very grateful for negotiators who work diligently in behind scenes. I highly recommend this program and look forward to the day I will be totally debt free. Thank you Freedom Debt Relief. God bless you.
Thank you so much for sharing your experience with us, Minjung! We're delighted to hear that you are now feeling satisfied with the program and that our negotiators have been able to make progress in settling your debts. We understand that the initial months can be nerve-wracking, but we're glad that you've seen positive results. Thank you for choosing FDR!
Reviewed July 2, 2024
It's been great with FDR. The rep was very helpful. They told me it was gonna take from 12 months to 18 months and it's great just putting one payment in. I was able to get a lot of stuff done be free of debt for quite a while.
Thank you for sharing your positive experience with us, Alejandra! We're thrilled to hear that you've had a great experience with Freedom Debt Relief and that our representative was helpful in setting clear expectations for your debt relief journey. It's fantastic that you're seeing progress and feeling relief!
Reviewed July 2, 2024
They were informative. Everything is being done in a timely manner and they keep up with me. I get quite a few emails from them. I would use them again.
Thank you for your feedback, Alma! We’re pleased to hear that you found our service informative and timely. Keeping you updated is a top priority for us, and we’re glad that our communication has been effective. Thank you for choosing FDR!
Reviewed July 1, 2024
I do enjoyed working with Freedom Debt Relief. They help you with all your bills. And I will recommend a friend. Freedom will have your credit where it suppose to be. At a high number. If you need any help freedom debt will relief a lot of stress from your mind. Thanks You so much for your help.
Thank you for your kind words, Joe! We’re thrilled to hear that you’ve enjoyed working with Freedom Debt Relief and that we’ve been able to help with your debts and alleviate stress. Your recommendation to a friend means a lot to us, and we’re glad to know that our services are making a positive impact on your credit.
Reviewed July 1, 2024
I was worried trying to get out from under the payments that I could not get paid off. My Dad had passed away and it just got worse with debt. These great people who work here has taken such a load off of me helping pay off my debt! I can do this and not hurt my budget to get me through the process. I can email with a question and it is answered. Just helpful all the way through paying this debt off and the burden off of me. I have told my best friends that this is such a great company and if you need help, help is there with answers!
Melanie, thank you so much for sharing your experience with us. We're deeply sorry to hear about your father's passing and understand how challenging it can be to manage debt during such a difficult time. We're grateful that our team has been able to support you and alleviate some of your financial burdens.
It’s wonderful to hear that our service has been helpful and that you feel confident in your ability to pay off your debt without straining your budget. We’re also glad that our team has been responsive to your questions and supportive throughout the process. We are here to help, and it's gratifying to know that we've made a positive impact on your life. Thank you for your kind words and for trusting us to help you through this journey.
Reviewed July 1, 2024
Very helpful and nice and polite. Answered all my questions. Was able to talk to someone quickly about my problem. Was very helpful, friendly, polite. Was happy with all we talked about. Resolved everything I asked. Answered phone quickly. Was happy. Good job. Well done. Very polite, nice, respectful, had no worries, good at what they do. Thank you for helping when I called.
Thank you so much for your wonderful feedback, Polly! We're delighted to hear that you had such a positive experience with our team. It's great to know that we were able to answer all your questions quickly and resolve your concerns efficiently. Thank you for choosing FDR!
Reviewed July 1, 2024
I have been very pleased. The charge for having it done nearly as high as the relief is my only complaint. I know everyone has to make money, but for those who are struggling, I believe that would be something to take a very serious look at. This economy is no joke and assistance is a great thing, and in saying that, I do like the updates and being made aware of what is going on with each settlement. Good job.
Thank you for your feedback, David. We are pleased to hear that you have been satisfied with our service and appreciate the updates and transparency with your settlements. Your kind words mean a lot to us. Thank you for choosing FDR!
Reviewed June 30, 2024
This program really works and I know that FDR, is here for me every step of the way. This program has made a way for me to pay back my creditors and for me to have a peace of mind. I would be glad to tell more about this program. The tools too they provide to ensure you don't end up in this again. To be smarter is the key.
Thank you so much for your positive feedback, Steven! We're delighted to hear that our program has been effective for you and that you feel supported every step of the way. It's wonderful to know that you're finding peace of mind and are able to pay back your creditors through our services. Thank you for choosing FDR!
Reviewed June 30, 2024
I talked with Mike and he explained everything I needed to know. I was deeply satisfied after signing on. I Have also called in and spoke with representatives and got the answers I needed. After signing on, I wished I had done this months before. It's great service. Thank you.
Thank you for your wonderful feedback, Dolores! We're thrilled to hear that Mike was able to explain everything you needed to know and that you were deeply satisfied after signing on. It's fantastic to know that our representatives have also been able to assist you effectively whenever you've called in. We're delighted that you are enjoying our service and wish you had joined us sooner. Thank you for choosing FDR!
Reviewed June 30, 2024
I have received a particular alert email several times. Each time I have responded. I have talked to a different customer service person each time and have thought the situation was resolved (according to the rep) only to get the same alert in a few days. I should have a permanent account rep. assigned to my case with whom I can communicate and who is familiar with the details of my situation.
Hi William, we are sorry that this has been your experience and we can see how that would be frustrating to have to follow up numerous times. Our Customer Service team is trained to try and resolve every issue in 1 interaction however we understand some situations require special attention. We would like the opportunity to see how we can help. An Account Specialist will be reaching out to you shortly.
Reviewed June 30, 2024
Agent was very helpful and nice. I changed my email address and payment for this month to a couple days earlier. Asked a couple of questions and that was pretty well what I was concerned with and the email I changed to was an email that I am only using for Freedom so I don't have to thumb thru a bunch of emails just to get to what I need and she said, "Hey that's actually a really good Idea."
Thank you for your kind feedback, Denise! We're delighted to hear that our agent was able to assist you effectively and that you found the service helpful and pleasant. It's great to know that your email change and payment adjustment were handled smoothly. Using a dedicated email for Freedom communications is indeed a smart idea! If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Reviewed June 30, 2024
They are very thorough and ready to help you at all times to get rid of your debt. I would refer them to anybody. Please follow through with them. They are not a scam. They’re the real deal. Thank you. Also, if you did not add all your debt, you definitely can do so after they have your credit report, and there is not all your debt added just follow their instructions.
Thank you for sharing your experience, Judy! It's great to hear that you found our team thorough and always ready to help. Your recommendation means a lot, thank you for choosing FDR!
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