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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 14 Reviews 1725 - 1875
    Verified purchase
    Staff

    Reviewed Nov. 30, 2024

    Freedom Debt Relief was easy to contact and to set up. All of the representatives were so nice and supportive and helpful. I am excited to be getting out of debt and to be achieving increased financial freedom with their help. although I still feel a fair bit of anxiety, I think I will be feeling a lot better soon with the assistance of the folks at Freedom Debt Relief. What a wonderful service!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Filiz, we are happy to hear that your experience with our team has been great! We understand it can be scary to start a new process, but we encourage you to reach out to our team when when you have questions or concerns. We are here to support you through this journey!

    Verified purchase
    StaffBilling

    Reviewed Nov. 30, 2024

    Matt, and the guys I have talked with have been great, and the help I am receiving is immense. I couldn't ask for a better team and plan. Thank you for sure, very grateful the savings and just one payment instead of eight. I'm glad your company exists. Very appreciative. With many thanks, Dave **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    David, thank you for your kind review! We are excited to hear that you are happy with the decision that you made to work with us! We excited to see your progress and we want to thank you for choosing FDR!

    Verified purchase
    PriceStaff

    Reviewed Nov. 30, 2024

    The plan was easy to implement and for me to keep track and learn how best to use my tools and information to help me in my life for my future. I also like the budget and the ability to apply more funds when I’m able to and even boost my deposit amount when and if I have more money coming into my hands.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Anita, thank you for sharing your experience! We are happy to hear that you are excited about your resources! It is amazing to hear that you have been able to take control of your budgets outside of the program. We are excited to embark on this journey towards financial freedom with you, thank you for choosing FDR!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 30, 2024

    Such a relief to have a way to ease the stress and worry of my debt, I’m so looking forward to reaching my goal of being debt-free. The experience was so easy and my representative that enroll me in the program was so kind and helpful, and I was able to do the process easily over the phone with complete understanding of how the program worked and it could not have been any simpler, thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Judy! We’re so glad to hear that the process was straightforward and that our team was kind and helpful during your enrollment. It’s wonderful to know you feel relieved and confident about your journey toward becoming debt-free. Helping you ease the stress and achieve your financial goals is what we strive for every day. If you ever have any questions or need additional support, we’re always here to help. Thank you for choosing us to be part of your journey!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2024

    Could use more support having to deal with creditors. Very frustrating when they call and all they need to do is just give them the POA so I stop receiving calls. When there is only one of them calling I feel they should help deal with it. Bankruptcy may be a better option if your credit score is going to get ruined anyway.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share your feedback, Vincent. We understand how frustrating it can be to deal with creditor calls, and we’re sorry to hear that you haven’t felt fully supported in this area. We encourage you to log in to your dashboard to review the resources available to guide you through those tough calls, if you feel like you still need additional support, please reach out to our customer service team.

    Verified purchase
    StaffBilling

    Reviewed Nov. 29, 2024

    I was having a little anxiety about this entire process because I've had an excellent payment history. But they've resolved my first deft by half! So, I'm trusting the process from here on out. I'm excited to see where this will lead me with my financial journey. The amount of stress that I was under was a lot and now.... I'm good.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Stacy! We understand that starting this process can bring some anxiety, especially when you've had an excellent payment history, so we’re thrilled to hear that your first debt was resolved by half. It’s wonderful to know that you’re now feeling less stress and excited about your financial journey. Trusting the process is a big step, and we’re honored to support you along the way. If you ever have questions or need assistance, we’re here for you. Thank you for letting us be part of your journey to financial freedom!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRatesTransparency

    Reviewed Nov. 29, 2024

    Updated on 02/01/2025: FDR has settled with 2 of 3 of my creditors so far and it's been such a surprisingly easy process. The dashboard is extremely helpful and to the point. I recommend their services to everyone. You will not be disappointed or feel like you're wasting time. Settlements almost reach 50% which is awesome being that the accounts are not that old. Stop the high interests and get your debt settled, fast.

    Original Review: My experience has been very pleasant and stress free. I received a settlement sooner than expected for a particular debtor and am super excited about the process ahead. While saving money in the long run... I recommend FDR to anyone versus getting another loan via consolidation. This has helped tremendously. Call them now. You will not regret it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Genera, thank you for your kind review! We are excited to hear that you are looking forward to the process and your savings! Please let us know how we can continue to support you and thank you for choosing FDR!

    Verified purchase
    Customer Service

    Reviewed Nov. 29, 2024

    Very satisfied with the program. Relief knowing that I negations were made in a timely manner and great customer service. I would certainly recommend anyone struggling in debt to give freedom debt relief a try., My experience has been very good and looking forward to being debt free. Thank you all for your assistance

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Angelina! We’re delighted to hear that the program has brought you relief and that you’re satisfied with the customer service and timely negotiations. Helping you work toward being debt-free is our ultimate goal, and we’re honored to be part of your journey. If you ever have questions or need assistance, we’re here to support you. Thank you for your recommendation—it means the world to us!

    Verified purchase
    Staff

    Reviewed Nov. 29, 2024

    The agent that helped us, he was very informative. He really helped us get some solution. Thank you. You guys are awesome and helpful. Hopeful to be debt free once this is over with. Thank you. Thank you. Thank you. Continue helping those who need assistance with debt. Thank you

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Joshua, thank you for your beautiful review! We are happy to hear that our team has been supportive and that you feel excited about your debt-free future. Thank you for choosing FDR!

    Verified purchase
    Customer Service

    Reviewed Nov. 29, 2024

    Nothing had been done! No action is being taken?! I have my debt collectors calls daily! It’s been a month and no action has been done. I’m actually scared. No one had reached out to me. I check daily to see if any negotiations have been made but nothing! Where is my $350 going?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christine, we are sorry to hear that you feel worried about the status of your program. Our process starts off slow and it can be scary to see no progress right away. An account specialist will be reaching out to address your concerns ad provide you with an update and support.

    Verified purchase
    PriceStaff

    Reviewed Nov. 29, 2024

    You're told you get legal help so you contact legal about court papers to show up. They tell you don't go so I don't go. Now the court are in favor of the cc company. Now I lose more money. Besides that it's been great. I think they should have dealt with the 1 company I had 3 cards with before dealing with a company I had 2 cards with because I had to go to court for those.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shawn, thank you for bringing this to our attention. We are sorry to hear that this was your experience. Our team will be reaching out to address your concerns and update you on your account.

    Verified purchase
    StaffTransparencyCommunication

    Reviewed Nov. 28, 2024

    I have had nothing but good experiences with Freedom. They have been very helpful and easy to work with. They update me every time they need to. They have also kept me in the loop when they get a settlement on anything. They have been easy to reach when I need them. I just wish the process was a little faster but I understand it takes time to settle on all the accounts

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, David! We’re so glad to hear that you’ve had a positive journey with Freedom and that our team has been helpful, communicative, and easy to work with. Keeping you informed and updated is a top priority, so it’s great to know you’ve felt supported throughout the process. We understand that waiting for settlements can feel slow at times, but your patience is greatly appreciated as we work to achieve the best outcomes for you. Thank you for trusting us to help you on your path to financial freedom—we’re here for you every step of the way!

    Verified purchase
    BillingRates

    Reviewed Nov. 28, 2024

    It’s so nice to make one payment and not worry about not having enough in my account. My payments are made and low, low interest rates or none at all. There should be companies to attempt to do mortgages.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Val, we are happy to hear that you feel relieved with your monthly draft. Allowing you to experience relief is part of our objective. Please let us know how we can continue to support you.

    Verified purchase
    Staff

    Reviewed Nov. 27, 2024

    Most courteous staff. Most knowledgeable staff I have ever been associated with. Helpful and reliable. I was amazed at the short period of time that I got a notice concerning my first settlement they made. Just awesome

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Wyella! We’re so glad to hear that you had such a positive experience with our team. Providing courteous, knowledgeable, and reliable service is our top priority, and it’s rewarding to know that we met your expectations. We’re thrilled that you received your first settlement so quickly and that the process has been smooth for you. Thank you for trusting us to support you on your journey to financial freedom—it means so much to us!

    Verified purchase
    Customer ServiceStaffLoan ProcessTransparencyCommunication

    Reviewed Nov. 27, 2024

    My experience with FDR has been far from great…. I was told we would get my debt settled to half… It was not… When I. Originally signed up with Will he told me I was able to do a personal loan since he wasn’t able to see why it would be attached to anything… 3 months of not paying that loan I get a call from my bank saying that loan is connected to my auto loan as well as my horse trailer. They threatened to repossess both.. When I called to see what was wrong with this situation I hardly received any help. I was told “Oh sorry our bad. We should have never enrolled that debt….”

    Meantime I have to come up with $700 to get my loan up to date. Then make me feel bad about having to do a withdrawal from my dedicated account. I don’t feel like I get help or even knowledge of what’s happening. The settlement I received I don’t know if I picked the right one or could have settled for a lower amount since there was no communication about that… I don’t feel as if you guys are on my side and would not recommend to anyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share your experience with us, Kayla. We deeply regret to hear that your experience fell far short of your expectations, and we sincerely apologize for the challenges you’ve encountered. An account specialist will be reaching out to address your concerns.

    Verified purchase
    StaffBillingRates

    Reviewed Nov. 27, 2024

    I've been telling my friends about this Program and they might be interested in the Coming Year. I'm so Amazed on how This program is working for me! I wished I would of did this Years ago. Looking forward to the New Year and getting all my Credit Cards paid off. What A Relief this will be For Me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Melissa, thank you for sharing your excitement and kind words about the program! It’s wonderful to hear how much relief you’re experiencing and that you’re looking forward to a debt-free future. We truly appreciate you spreading the word to your friends—there’s no greater compliment than a referral.

    We’re thrilled to be part of your journey and will continue working hard to help you achieve your financial goals in the New Year. If there’s anything you need, please don’t hesitate to reach out.

    Wishing you continued success!

    Verified purchase

    Reviewed Nov. 26, 2024

    The process was easy, and they gave lots of reassurance that the plan will benefit me greatly. I understood how it works based on the information presented. I look forward to saving lots of money and getting back on track with my finances. I highly recommend Freedom Debt Relief to my friends and family.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your thoughtful feedback, Amyelo! We’re thrilled to hear that the process was smooth for you and that our team provided the clarity and reassurance you needed. It’s wonderful to know that you feel confident in the plan and its benefits. Helping you save money and get back on track financially is our top priority, and your recommendation means the world to us. If you ever have questions or need further assistance, don’t hesitate to reach out—we’re here for you every step of the way!

    Verified purchase
    Staff

    Reviewed Nov. 26, 2024

    Thank you all for helping me resolve my debts. It's been a great relief for me. I was worried about my credit but thanks to you all my credit is recovering. I didn't think I would be able to be committed to resolving my debts but thank you all for working with me and my deposit

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Cledyth! We’re so glad to hear that resolving your debts has brought you relief and that your credit is on the path to recovery. It’s inspiring to see your commitment to the process, and we’re honored to have been able to support you every step of the way. Your dedication to achieving financial freedom is commendable, and we’re grateful to have been a part of your journey. If you ever need assistance or have any questions, we’re always here to help!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2024

    They kept their word when they said my first card would be settled by December. Customer service is excellent from beginning to end and your questions are always answered. I would recommend this company definitely. To know that my credit can be repaired and I am stress free means a lot and that is thanks to Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dana, thank you for your kind words and for sharing your positive experience! We’re delighted to hear that we delivered on our promises and that your first card was settled as expected. Providing excellent customer service and answering your questions every step of the way is our top priority. Knowing that you’re stress-free and on the path to repairing your credit is exactly why we do what we do. Thank you for your trust and recommendation—it means so much to us! We’re here to support you as you continue your journey to financial freedom.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2024

    I love the program but when you call in to speak with a customer service representative. Need a little more training. They are too eager to get you off the phone instead of helping to resolve your problem. I also inquiry about someone I brought on as well. I was told that I would get $250 toward me my account. I have yet to see that. When I call about it I inform that I had to do leg work. I did the leg work when I ask the person to join. That is not get customer service. I have been in customer service for 20 plus years. Having good customer service when you go above and beyond your job but I guess we don't have those kind of people anymore.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sherry, we are sorry to hear about your experience and challenges you have faced when inquiring about your referral bonus. We take your feedback very seriously and will have one of our account specialists reach out to you to address your concerns.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 26, 2024

    “I was initially overwhelmed by my credit card debt and unsure how to move forward. After researching various debt relief options, I decided to enroll in Freedom Debt Relief, and it turned out to be one of the best decisions I’ve made. From the start, their team was supportive and clear about how the program worked. They explained the process in detail, set realistic expectations, and helped me create a personalized plan to resolve my debt. Over the course of the program, FDR successfully negotiated with my creditors, reducing the total amount I owed by a significant percentage.

    The online dashboard allowed me to track progress in real time, which kept me motivated. Their customer service team was always available to answer my questions and address any concerns. Within three years, I was debt-free and able to rebuild my credit. Thanks to Freedom Debt Relief, I not only regained control of my finances but also gained the confidence to manage my money more effectively in the future. I highly recommend their program to anyone struggling with debt!”

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Edna! We’re thrilled to hear that enrolling with Freedom Debt Relief has brought you the clarity and support you needed to tackle your debt. It's our mission to guide and empower individuals like you toward financial freedom, and knowing that we’ve made a positive impact is incredibly rewarding. Thank you for choosing FDR!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2024

    I appreciate the help and consolidating everything and for helping me to upload my documents with ease. Thank you! I am hoping to get the whole process finished sooner than the intended end date. I don’t know what to tell my creditors when they call me and want their money.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Shirley, we are happy to hear that you are excited about getting started! We encourage you to use the resources in your dashboard to help guide you through those tough calls. If you're still having trouble, please do not hesitate to reach out to us!

    Verified purchase
    Contract & TermsCoverage

    Reviewed Nov. 25, 2024

    Led me to believe they would contact creditors. Did not for 4 months. My credit hit rock bottom, and accounts closed. They only contact when making an arrangement. Didn't let other creditors know what was in the works. Was not told of these practices. Would not recommend this to anyone. I took my accounts back over myself. Am repairing my credit myself.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Cheryl. We’re truly sorry to hear that your expectations weren’t met, and we understand how frustrating and stressful this situation must have been for you. Transparency and communication are core values we strive for, an account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer Service

    Reviewed Nov. 25, 2024

    I’m a little frustrated cause of all the calls I get from the collectors but I’m hoping everything do get pay off… I would recommend you all. Thank you so much and have a nice Thanksgiving and a great Christmas. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Pascual, thank you for your feedback and for your patience during this process. We understand that dealing with calls from collectors can be frustrating, but rest assured, we’re working hard to resolve your debts as quickly as possible. Your recommendation means a lot to us, and we’re grateful to have you as part of our program. Wishing you a happy Thanksgiving and a wonderful Christmas as well! Thank you for trusting us to help you on this journey.

    Verified purchase
    StaffBilling

    Reviewed Nov. 25, 2024

    Everybody I’ve been in contact with in Freedom Debt Relief they’ve been all very knowledgeable and friendly and helpful. Good start to the relationship. Now if I could just keep up on the payments and finish the deadline, I would be wonderful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Duane, it’s great to hear that your experience with Freedom Debt Relief has been positive so far, with friendly and helpful support. Staying on top of payments can be challenging, but it sounds like you’re on the right track by taking the first step and staying engaged with the process. Keep up the good work—you're getting closer to your goal of being debt-free! If you ever need guidance or adjustments along the way, don’t hesitate to reach out.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 24, 2024

    I'm glad I have the support that I have that helps guides me through this tough times in my life. I really appreciate my team. I'm learning as I go along this transformation of getting my life back on track. Once again really thank you for the Help ... Seems like every day keeps getting better and better than expected. It's nice having freedom helping me 1 day at a time. Thanks Freedom Debt solutions. I wouldn't know where I'd be at without you. I look forward tomorrow another day of getting closer of achieving my goals and at the same time of living life as I go though my process...Tomorrow looks like like it's gonna be a better day. One day at a time they say ... I feel as though I have more of a positive outlook towards every new day that comes along which makes a person feel at ease with themselves ..

    Each day presents new problems to tackle. It's better to just live in the moment, tackle a problem one at a time at a time instead of worrying about other things down the road. As I said live in the moment and face one situation at a time with a positive outlook. Be kind to others .. I try my best to work with what I got. Hopefully things will work out somehow. That's about the best I got .. I'll keep on trying. Hopefully things will work out for the betterment down the road. I can only wish for. It's getting that time I think I'll call it a day.. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    William, thank you so much for sharing such a thoughtful and inspiring message! It’s wonderful to hear that you’re finding support through Freedom Debt Relief and that you’re feeling more positive about your journey. Taking things one day at a time, as you mentioned, can make a huge difference in how we approach challenges. Your outlook on living in the moment and staying kind to others is truly admirable, and it sounds like you're on a great path toward achieving your goals.

    We're here for you every step of the way, and it's great to know that you're feeling more at ease as you move forward. If you ever need support or guidance, remember, we're just a call away. Thank you for choosing FDR!

    Verified purchase
    StaffBillingEase of Use

    Reviewed Nov. 24, 2024

    A coworker of mine recommended FDR. She had a situation a couple of years ago and she said it helped her a lot. My experience with them has been great, as well. The rep I worked with was helpful. He answered all the questions that I needed and was able to help me with what I needed. He was thorough and explained to me step-by-step how the procedure goes and the step-by-step what it was gonna take.

    The quality of their service has been very good. Since I have access to my portal, I can see what's happening and what's the next step. It's very easy to use and very informative. I really like the website a lot. It helps whenever I have a question to see how the process is going. I'm very comfortable with it and everything is going good as of now for now. They have also been helping me in my circumstances and have been able to inform me and help me with anything if I need to change my payment day for a certain reason. They've been helpful in all circumstances.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jessica! We're so glad to hear that you’ve found the process straightforward and that the team has been helpful and thorough in explaining each step. It's great to know that you’re finding the dashboard useful to track your progress and stay informed. We're committed to making things as easy as possible for you, and it’s wonderful that you're comfortable with the service so far. If you ever need any further assistance, don’t hesitate to reach out. We’re here to help!

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Nov. 24, 2024

    Great so far. New client. Not long now when I’m almost debt free and able to enjoy the fruits of my labor. It has already taken a load off my mind that this will be taken care of. I pay my debts but things happen along the way and things get sidetracked and business goes on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, John! We're thrilled to hear that the program has already started to ease your mind and bring you closer to being debt-free. Life can certainly throw curveballs, but you're taking the right steps to regain control of your finances. We're here to support you every step of the way. Keep up the great work—you’re on the path to enjoying the fruits of your labor soon!

    Verified purchase
    StaffEase of Use

    Reviewed Nov. 24, 2024

    I'm new to this and just getting started. So far it has been easy to use and understand. Customer contact has been great. I'm looking forward to eliminating my debt. They have been helpful from start to finish. There are multiple ways of customer contact, but l prefer speaking directly to a live person, and this has been great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback, Sandra! We're thrilled to hear that your experience so far has been smooth and easy to understand. It's great to know that our team has been helpful and that you've had positive interactions when speaking directly with our representatives. We're here to support you every step of the way as you work toward eliminating your debt. Welcome aboard, and we look forward to celebrating your progress!

    Verified purchase
    Transparency

    Reviewed Nov. 24, 2024

    I've just started and already I'm getting good results. I still have a way to go and hoping for more good results. I was very hesitant at first, but so far, I'm happy I took a chance. We are always in contact with each other, constant updates and recommendations. This is what I have so far, still too new. I'm looking forward for more good information to come.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your early experience, Vanita! We're glad to hear you're already seeing positive results and staying in regular contact with the team. It's natural to feel hesitant at first, but we're here to provide support and keep you updated every step of the way. We're excited to help you achieve even more progress as you continue your journey. Thank you for giving us the opportunity to assist you!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 24, 2024

    I would like to have gotten a letter or text or brochure explaining the process FDR uses to negotiate and resolve debt issues, along with a reminder about withdrawals from my bank. The whole project is hopeful and I hope to receive progress reports from time to time. I appreciate the care with which the initial offer was presented and particularly impressed when Cameo stayed on the phone with me after I fell. She stayed on the line until help was on the way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ms. Reed, we are happy to hear that you felt supported during your enrollment process. It is an honor to have partnered with you in your journey towards financial freedom!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 24, 2024

    I have been enrolled with Freedom for a year now and I can attest that they are legit and delivers excellent service. They are quick in resolving issues and their team of advisors and customer service representatives are empathic, helpful and accommodating. I am thankful I discovered Freedom Debt Relief. Kudos to the whole team.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Charles! We're delighted to hear that your experience over the past year has been so positive. It's great to know that our team has been quick, empathetic, and accommodating in helping you through this journey. We're honored to assist you, and we appreciate your trust in Freedom Debt Relief. Kudos to you for taking steps toward financial freedom!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 24, 2024

    I cannot get to my Client dashboard showing all my cards status. I have called twice and have tried the steps given me. Nothing works! Every time I click on the dashboard it posts nothing but "error 400, Bad Request.". Please fix this! Your employee said it is on my end. No it's not! I am beginning to be suspicious that this may be intentional. Larry **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Larry, we are sorry to hear that you are having challenges accessing your dashboard. An account specialist will be reaching out to address your concerns. Thank you for your patience and understanding.

    Verified purchase
    StaffCommunication

    Reviewed Nov. 23, 2024

    Thank you for such a wonderful time of reducing my stress. You guys are amazing. Very professional and dedicated to helping me. You keep me informed about my progress and walk me throughout this program. The info you provided was very helpful and informative. The videos you have made available are outstanding.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Stan! We're so glad to hear that the program has been a source of stress relief for you. Our goal is to provide professional and dedicated support, along with helpful resources like the videos, to make your journey smoother. We're here for you every step of the way and appreciate your trust in us!

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    Staff

    Reviewed Nov. 23, 2024

    Enrolled in FDR and feel as though a heavy weight has been lifted off me. Very knowledgeable and thorough when explaining program. Easy to contact if any questions. I’m very thankful for this program. I am very thankful to be able to pay off my debts at a monthly amount that I can afford. This program works for you!!!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Norma! We're thrilled to hear that you feel such relief and confidence in the program. Providing clear guidance and being accessible for questions are top priorities for us, and we're glad you found the process manageable and effective. We're here to support you every step of the way as you work toward financial freedom!

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    Customer ServiceStaff

    Reviewed Nov. 22, 2024

    The people I worked with were very understanding. Help me with the needs and the process. I would recommend this to anybody who needs help. Thank you. When I had questions, all I needed to do was make a phone call and the individuals on the end other end help me with no questions asked and guided me in the right direction. Again I say thank you very very much.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful feedback, Daniel! We're glad to hear that our team was able to provide the understanding and guidance you needed throughout the process. It's wonderful to know that your questions were addressed promptly and that you felt supported every step of the way. Thank you for recommending us, and we’re honored to assist you on your path to financial freedom.

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    BillingLoan Process

    Reviewed Nov. 22, 2024

    Freedom makes everything easy and straightforward for anyone trying to their debt together. Before I had trouble trying to remember every single credit card debt or loans I might have and making the payments on time, but with freedom they streamlined the whole process which saves me a lot of trouble.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, James! We're thrilled to hear that Freedom Debt Relief has made managing your debts easier and more straightforward. Simplifying the process and alleviating the stress of tracking multiple payments is what we strive for. We're glad to be a part of your journey toward financial freedom!

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    PriceBilling

    Reviewed Nov. 22, 2024

    The account was almost paid off. Due to error in banking payment 2 days left. They charge the same fee to renegotiate on an account that was previous almost paid off. Paid off all but 2 account they charge those fees again. Twenty thousand down to 5 thousand. Now it will hold up my completion of the program.

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    Response from Freedom Debt Relief

    Hi Patricia, we are sorry to hear that you feel like your savings are insignificant. Our objective is overall savings and to help you pay off your debt faster than you would by making minimum monthly payments. Our settlement fee is only charged once per account that we settle, our secured settlements guarantee that we will renegotiate a lost settlement at no extra cost, meaning we will not charge a fee for renegotiation an account that has been previously settled and the fee is paid off. your feedback is concerning and it is important for us to address your concerns, an account specialist will be reaching out soon.

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    Staff

    Reviewed Nov. 22, 2024

    Our agent Derrick is experienced and knowledgeable about the business of debt relief and we appreciate it. He made us feel very comfortable with discussing our finances, which made his job easier and in turn helped us out even more. I would refer freedom debt relief to anyone who is going through financial hardship and looking to improve their situation.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Brandon! We're thrilled to hear that Derrick provided knowledgeable and supportive guidance during this process. Making you feel comfortable discussing your finances is a key part of how we aim to help. Your recommendation means so much to us, and we’re here to support you every step of the way as you work toward financial freedom. Keep up the great progress!

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    Customer ServiceStaff

    Reviewed Nov. 22, 2024

    Took a little bit of calls/emails to connect and get started but once that was done the customer service, empathy to my situation and willingness to select and go with the best resolution for me was great. I am just getting started on my journey but look forward to the steps to happen in future. This has helped to get a big weight off of me.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Kimberly! We're glad to hear that once things got started, our team was able to provide empathetic and attentive service to address your situation. Beginning this journey is a big step, and we're honored to support you as you work toward financial relief. Keep up the great work— a brighter financial future is just ahead!

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    StaffLoan ProcessRates

    Reviewed Nov. 22, 2024

    FDR has negotiated 4 of 6 of my creditors, good progress for 1st year. Staff have always been courteous, professional, and timely. I would recommend them to anyone needing a relief from the stress of high interest cards and signature loans. It will help you paying off those ridiculous shark loans.
    Sincerely,

    Earl

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    Response from Freedom Debt Relief

    Thank you, Earl, for sharing your experience! It's great to hear about the progress made in your first year with 4 out of 6 accounts already negotiated. We’re glad our team has been able to provide courteous and professional support along the way. Your recommendation means a lot to us, and we’re committed to helping you achieve relief from those high-interest debts. Keep up the great work—you’re making great strides!

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    Punctuality & SpeedStaff

    Reviewed Nov. 22, 2024

    Everyone I have dealt with has been awesome and very customer oriented, very helpful, very friendly and get you signed up and helped very quickly. I love this place and I will recommend this place to everyone who needs it. Thank you for everything you have done for me. I appreciate it more than you know.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Stacey! We're thrilled to hear that you've had such a positive experience with our team. Providing friendly and efficient service is our goal, and it’s great to know we’ve met your expectations. Your recommendation means so much to us, and we’re grateful to be part of your journey toward financial freedom. Thank you for trusting us!

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    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed Nov. 22, 2024

    Debt collectors or companies owed not contacted early enough to keep interest payments lower. I spoke to reps who said that after speaking with me they called to confirm a debt payment plan and couldn't find anyone to speak to to confirm enrollment and plan. Therefore interest payments kept accruing and settlement is higher than should or could be.

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    Punctuality & Speed

    Reviewed Nov. 21, 2024

    I was over $70,000 in debt barely making ends meet and working paycheck to paycheck. Contacting FDR was the best decision I made in the last year. No longer stress making minimums and still being short of funds for the week. FDR has been very quick in resolving 4/8 accounts.

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    Response from Freedom Debt Relief

    Irene, thank you for sharing your incredible progress with Freedom Debt Relief. It's inspiring to hear how far you've come in tackling such a significant challenge. We're so glad the program is helping to ease your financial stress and that you've already resolved four of your accounts—that’s a huge accomplishment! Your dedication to sticking with the plan is paying off, and we’re here to support you every step of the way. If you ever have any questions or need assistance, don’t hesitate to reach out.

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    Staff

    Reviewed Nov. 21, 2024

    I have had a great experience with Freedom Debt Relief and would definitely recommend you to someone. Thank you for the help and experience. I would still be paying off a lot of the debt that you have graciously helped me with. The staff has been wonderful with keeping in contact and explaining to me what I need to do when it comes to being in contact with my collectors.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Rachel! We're thrilled to hear that your experience with Freedom Debt Relief has been positive and that our team has been helpful in resolving your debt. It’s great to know we could ease your financial burden and provide clear communication throughout the process. Your recommendation means a lot to us, and we’re here to support you every step of the way!

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    StaffBilling

    Reviewed Nov. 21, 2024

    Freedom Debt Relief takes a weight off my shoulders and eases my stress. They have simple steps for enrolling debt and have done an awesome job of decreasing what I owe. The representatives I’ve dealt with have been friendly and accommodating. I would recommend this service to anybody that is struggling to keep up with payments on their debt.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Bridget! We're so glad to hear that Freedom Debt Relief has helped ease your stress and made the process of addressing your debt straightforward. Our team takes pride in being friendly and accommodating, and it's wonderful to know you've had a positive experience.

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    Refunds & Payouts

    Reviewed Nov. 21, 2024

    I like that they get the balance down substantially, and they pay systematically. they are good at what they do. I see that they are always informing you of your progress which is very important. My credit score already up slightly which is incredible. I would recommend them to everyone in need.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Francesca! We're glad to hear that you're seeing progress with your balances and even an improvement in your credit score. Keeping you informed is a priority, and it’s wonderful to know you value our communication. Your recommendation means a lot to us, and we’re here to continue supporting you on your journey to financial freedom!

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    Customer ServiceStaffBilling

    Reviewed Nov. 21, 2024

    New to the program but I definitely feel like this is the greatest move you can make to extinguish huge debt. They do all the hard work for you, you just have to be ok with your creditors calling you but it’s nice to have someone else negotiate on your behalf. They lay out the plan and payments and length of the program so you’ll know exactly when you're debt free. Walter ** is my agent and he has been amazing so far.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Keenan! We're thrilled that you're feeling confident about your decision to join Freedom Debt Relief and take control of your debt. It’s great to hear that Walter has provided amazing support so far—it’s our goal to make this journey as stress-free as possible for you.

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    StaffRates

    Reviewed Nov. 21, 2024

    So far Grace satisfied with Freedom Debt Relief. Thank you. Thanks. Seem to be going well. Only issue is that my credit rating is expected to happen and it will rebound as soon as we get more these debts resolved. Thank you for all your help. Keep up the good work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback, Vincent! We're glad to hear that you're satisfied with the progress so far. We understand that credit scores may dip during the process, but rest assured that once your debts are resolved, your financial situation should improve. We're here to continue supporting you every step of the way. Keep up the great work!

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    Customer ServiceStaff

    Reviewed Nov. 21, 2024

    Spoke to Issail to share some info about the program. I had a couple of questions. He was very friendly and helpful and respectful. Nice to speak to someone who still knows what COURTEOUS customer service is! Thank you. I ended my phone call feeling that I had accomplished something.

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    Response from Freedom Debt Relief

    Hi Cleo, thank you for taking the time to share your positive experience! We're thrilled to hear that Issail was friendly, helpful, and respectful while addressing your questions. Providing courteous and effective customer service is something we strive for, and it’s great to know Issail made such a positive impact.

    We’re glad you ended your call feeling accomplished—that’s exactly how we want all of our clients to feel! If you need any further assistance, we’re here for you.

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    StaffBilling

    Reviewed Nov. 21, 2024

    Well, you need to bring some patience. It takes a while but once everything is done and you start it is a big relief only having one bill a month. It sucks a little bit having poor credit and not being qualified for any aid. I was also surprised that not having any credit cards to use at all is not as much of a burden as I thought it would be. The staff was friendly and helpful to me and my father.

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    Response from Freedom Debt Relief
    Thank you for sharing your thoughtful review, Kimberly! We appreciate your patience as we work toward settling your debts—this process does take time, but it's rewarding to hear that you're already feeling the relief of having just one monthly payment.We understand the challenges of adjusting to life without credit cards, and we're glad to know it's been more manageable than expected. It’s also wonderful to hear that our team was able to provide friendly and helpful support to you and your father.

    Please do not hesitate to reach out to us if you need additional support.

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    Customer ServiceOnline & AppRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Nov. 21, 2024

    Somebody from Freedom Debt Relief contacted me and I started the program with them. They said, in about 20 to 21 months, I should be debt-free completely. Originally, I was around $9,000 in debt with five credit cards and one loan company. So far, they've settled with the loan company, OneMain Financial, and two credit cards. We have three to go. They paid off the Capital One Walmart card that I had, and they're currently working on the second Capital One Walmart card.

    I have an app on my phone that I can go into and I can get information on how my plan's working, who they're working with and how much I owe. It's good. I stay in contact with Freedom Debt Relief often, and they've been very helpful. Every time I call them up, they give me the information that I want, and they keep saying, "Keep doing the good job that you're doing." I initially started paying 164 a month into the program. Now I doubled it. I'm paying $325 a month, so I can get things settled quicker.

    I'm glad I did this because I would have never gotten the OneMain Financial loan and the two cards paid off. I was maxed out on all of my credit cards, and I was paying off the interest. With Capital One, I'd pay $100 and before the next month's up, I'd spend that $100. The program has worked perfectly for me. I filed for bankruptcy once, five years ago, then I got myself in trouble a second time, so I learned my lesson. I'm never going to get in debt again with a credit card. I'll never get one again. If someone has 6,000 or more in credit card debt, I'd highly recommend Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Joseph, thank you for sharing your detailed experience with Freedom Debt Relief. We're thrilled to hear how much progress you've made so far and that the program is helping you take control of your finances! It's great to know you're utilizing the dashboard and staying proactive in your journey—doubling your monthly contributions is a fantastic step toward achieving your goals even faster. Thank you for choosing FDR!

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    RatesTransparency

    Reviewed Nov. 20, 2024

    I will update shortly when I have time but just to briefly say that Freedom Debt Relief is certainly the number one debt relief agency around. Not only do they take a dedicated and loyal interest in their customers through the long haul, but were able to accelerate your debt free status and compromise lawsuit in the process to steer you safely out of debt. The best! No two ways about it

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    Response from Freedom Debt Relief

    Homer, thank you for sharing such kind words about your experience with Freedom Debt Relief! We’re thrilled to know you feel supported throughout your journey and that our dedication has made a positive impact. Helping you work toward financial freedom is what we strive for every day.

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    Punctuality & Speed

    Reviewed Nov. 20, 2024

    I appreciate the effort Being made on your end to move things along. Of course without my deposits you all would not be able to handle my affairs quickly. I appreciate everything that’s been done so far. My issue is that I never received the $500 credit deposit on you all and for signing up through Union plus that I was offered as an incentive. I still would like to get that. I have the flyer and I can upload it later on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sharita, thank you for your feedback and for recognizing the efforts being made to assist with your debt resolution journey. We're glad to hear you appreciate the progress so far.

    Regarding the $500 credit incentive through Union Plus, we’d be happy to help look into this for you. An account specialist will be reaching out to address your concerns.

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    Refunds & PayoutsStaffBilling

    Reviewed Nov. 20, 2024

    I signed up for debt resolution with Freedom Debt Relief and their reps were really knowledgeable about the products that were offered. They worked out a plan according to how much I could afford in terms of monthly payments. They make it a lot easier on my monthly payments and I don't have to worry about all the bills I had to pay out to the creditor.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Keith! We're so glad to hear that our team was able to provide a plan that fits your budget and simplifies your monthly payments. It's great to know we’ve helped relieve some of the stress that comes with managing multiple bills.

    We’re here to support you throughout the process, so if you have any questions or need assistance, please don’t hesitate to reach out. Thank you for trusting Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed Nov. 19, 2024

    FDR hasn't had much impact on my life. My credit is in the toilet, but that was gonna happen anyway. The only thing that I'm kind of worried about is they take one at a time. They haven't reached out to my creditors and told them that they are taking over. I've gotten letters, statements, and the interest of nonpayment. It just keeps accruing. They haven't been notified that I've gone through this program and I started it back in May. And I had to find out myself later that they only take on one credit card and they start with the lowest ones first because they don't really tell you which ones they're gonna target. Also, the only thing I don't like about the program is I don't have a main point of contact person I could communicate with. I wish I had that. I'm not one that calls every five minutes or anything, but it would be nice with the peace of mind, knowing that I have one person that is a point of contact.

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    Response from Freedom Debt Relief

    Hi Shaunna, thank you for sharing your concerns with us. We understand the process can take time at the beginning and savings and progress can take time to be noticed. An account specialist will be reaching out to address your questions.

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    Staff

    Reviewed Nov. 19, 2024

    Everything is good about Freedom Debt Relief. It's quality service. They did exactly what they said they would do, which is to settle my debt. They worked with me willingly. Their rep was understanding and patient. I'm happy so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Joseph! We’re thrilled to hear that you’re happy with the program and our team’s support. Delivering on our promises and ensuring a positive experience is always our top priority. If you need anything or have further questions, don’t hesitate to reach out—we’re here to help.

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    Reviewed Nov. 19, 2024

    The original debt amount submitted was for 1200+, the amount grew to 1700+, before settling for 900+. My math for 900 to 1200 only works to about 25%, not 53%. Need to get pencil a little bit sharper before final figure is submitted. This settlement was accepted on my part this time, but close review of the next one would be deeply appreciated.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Larry, thank you for bringing this to our attention. When we settle, we have to consider the current balance at the time of negotiations, because it is the current debt. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed Nov. 19, 2024

    I was afraid to use FDR but the people have been great and been with me all the way and very helpful. I glad I went this route and their help was a great relief and they made it stress free. Would recommend the program to other people who are in the same boat,

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Esequiel! We’re thrilled to hear that our team has provided the support and guidance you needed to feel confident and stress-free throughout this process. It’s wonderful to know that choosing Freedom Debt Relief has been a relief for you.

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    Reviewed Nov. 19, 2024

    The quality of their service is very good. They're very efficient. They treated me well. There were no problems. The only problem we've had was there were issues with the website. But they’re correcting it, they said. I'm very satisfied with FDR.

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    Response from Freedom Debt Relief

    Joseph, thank you for your feedback and for highlighting the quality and efficiency of our service! We’re glad to hear you’ve had a positive experience and felt well-treated throughout the process.

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    Reviewed Nov. 19, 2024

    I would recommend this program to anyone if you’re struggling with that, and you need some type of relief, then this is the program for you. Only thing I regret is not signing up for the program sooner. I know a couple of people I recommended it to, but I don’t know if they applied or not, but they should.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your recommendation and for sharing your experience, Reginald! We’re so glad to hear that the program has been a positive step toward financial relief for you. It’s great that you’ve shared Freedom Debt Relief with others—it shows how much you value the progress you’ve made.

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    Customer ServiceBillingRates

    Reviewed Nov. 18, 2024

    Freedom Debt Relief is a very highly rated company, so when I got the opportunity, I made sure it was the right thing for me to do. Everything is paid in one payment, and if you have any problems, Freedom is there for you. I haven’t seen a better outfit on the market.

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    Response from Freedom Debt Relief

    Thank you for your glowing feedback, John! We’re so pleased to know that you’ve found Freedom Debt Relief to be the right choice for your financial journey. Having everything in one manageable payment and knowing our team is here for you can make all the difference, and we’re glad we could provide that peace of mind.

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    Verified purchase

    Reviewed Nov. 18, 2024

    I asked Freedom to put one creditor last, however, they told me that I had to go in the order that they suggest. So, in order for Freedom not to negotiate with the creditor next, I had to remove them. My money is going to Freedom to negotiate, so I should have somewhat of a say so on the negotiation order. Also, I put in to reject the offer, however, Freedom went on and approved it anyway. Hence, I had them removed.

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    Response from Freedom Debt Relief

    Robert, we are sorry to hear about your experience. There are various factors that determine the order in which we settle accounts, with that being said, that order can change as well depending on several factors. Our team will never accept an offer on your behalf, we simply negotiate and obtain the best offer and present it to you for approval. An account specialist will be reaching out to address your concerns.

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    Reviewed Nov. 18, 2024

    Freedom Debt Relief has been very good at reducing my debt except for one card. This card was with the lowest debt I owed, but has taken so long to pay off. Also, I haven't been able to access my Portal. I have reported this problem several times and I still cannot login to my account. Otherwise, I've been satisfied with the services Freedom Debt Relief has provided. TGT

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Thelma. We’re glad to hear you’ve been satisfied overall with the progress on your debt, and we appreciate your patience regarding the card you mentioned. Settlement timelines can vary, but we are working diligently to address all accounts.

    We’re also sorry to hear about the issues accessing your dashboard. Your ability to track progress is important, and we’ll prioritize resolving this for you. Our team will be reaching out shortly to assist with troubleshooting your dashboard.

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    Reviewed Nov. 17, 2024

    They have been working hard to resolve my credit debt although my credit is shot because it has been taking a while. I hope that when it’s all done, I will be able to build my credit back up. I hoping that I will be able to get my credit back to good standing

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    Response from Freedom Debt Relief

    Thank you for your honest feedback, Denise. We understand how challenging it can be to see your credit impacted during this process. Please know that while it may take time, the steps we’re taking now aim to give you the foundation to rebuild your credit once your debts are resolved.

    Please let us know how we can continue to support you!

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    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Nov. 16, 2024

    I am applying for a loan but I was not qualified. The result one of the representative put me in debt consolidation Freedom Debt Relief. To help me in all my credit cards. I am hoping that this will help me as soon as possible. And I am waiting for the result to be resolve sooner which is very stressful to me because I cannot pay anymore all my creditors now that the Freedom Debt Relief maybe already in process. It is stressful because the representative said the processing will take 60 or 90 days, so it means I have to wait 2 to 3 months before I can really rest my weary mind. I am thinking what can I do. While waiting for this 2 to 3 months processing. I am hoping that they can make it within 2 months processing. Waiting that long make me changes my mind not go along with debt consolidation. I might decide not to go through with this process because of a long waiting.

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    Response from Freedom Debt Relief

    Sylvia, we understand the waiting period for debt settlement can be challenging. We encourage you to stick to the program and allow us the opportunity to settle your accounts so that you can obtain savings, save time on paying off your debts in the long run, and become debt free. We know this process can be scary because it is new, an account specialist will be reaching out to address the status of your accounts.

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    Punctuality & SpeedStaffRates

    Reviewed Nov. 16, 2024

    The support team is great. Answering my questions promptly! Excellent! I really appreciate it and recommend! Certainly! Here’s a 5-star review for a finance app: Rating: ⭐⭐⭐⭐⭐ “This finance app is outstanding! The support team is also responsive and helpful, answering any questions promptly. I highly recommend this app to anyone looking to take control of their finances with a reliable and effective tool. Easily a 10/10!”

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    Response from Freedom Debt Relief

    Thank you so much for your kind words and 5-star feedback! We're delighted to know our support team has been prompt and helpful in addressing your questions. Your recommendation means the world to us, and we’re thrilled to be part of your journey toward financial freedom.

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    Customer ServiceContract & TermsPunctuality & SpeedOnline & AppRefunds & PayoutsBilling

    Reviewed Nov. 15, 2024

    Right now, Freedom Debt Relief is supposedly paying off the bills and negotiating a settlement with the credit card companies that I had an agreement with. I got their website and I'm learning to use it to track my progress. I can go in there and see how things are going. They made a settlement with one company, and it says they're working on two more. I have another that I wish they could work with. I've been getting a lot of calls and I'm sure this would take my credit score down. I got one Synchrony Bank that I got a product that I would like to keep because I'm getting married and I have bought a ring through them. So, I wish that they would work on that Synchrony Luxury credit card.

    So far, customer support has been good. If I need assistance, I've got a phone number to call. So far, this is my second payment today. It took a little pressure off of me. My fiancee told me. She could see the difference in me because I was stressed out. I'd like to pay my bill. I have never missed a payment in three to five years, and it aggrieved me that I have to be late and missing payments, but I'm told that was part of the strategy of debt relief.

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    Response from Freedom Debt Relief

    Jerry, thank you for sharing your detailed experience with Freedom Debt Relief. We understand how stressful managing debt can be, and we’re glad to hear that the program has started to ease some of that pressure. It’s great to know that you’ve found the client dashboard helpful in tracking progress and that customer support has been a reliable resource for you. We understand how some accounts may be more of a priority for you, we aim to settle your accounts in a manner that obtains the best savings for you. If you have questions about the status of a specific account, please do not hesitate to reach out to us.

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    StaffBilling

    Reviewed Nov. 15, 2024

    Freedom has been so helpful in helping me get setup. I would try to pay some on my bills, but c would not keep up. They were so understanding and polite. I am so glad they are there. They are so understanding and not judgmental. Thank you so much. If you need help they are there. Very polite and caring. I am glad I reached out to them.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Willie! We're thrilled to hear that you felt supported and understood throughout the setup process. It's our goal to provide a caring and judgment-free experience for our clients, and we're so glad we could help you on your journey to financial freedom. Please don't hesitate to reach out if you need anything—we’re here for you.

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    Customer ServiceStaff

    Reviewed Nov. 15, 2024

    Everyone I have talked with is very helpful and knowledgeable. They came highly recommended from a friend who is very pleased with the help they have provided. I will definitely keep them in my thoughts for recommending them to others. I didn’t have a crazy amount of debt but either way, the initial conversation with the gentleman was great answered every question, and whe I called back I was able to talk to the same guy, now that alone is very important.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, James! We're thrilled to hear that our team has been helpful and knowledgeable, and that you’ve had a smooth, consistent experience with us. It’s great to know a recommendation led you to us, and we’re grateful you’d consider recommending us to others. We're here to support you every step of the way.

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    Customer ServiceBilling

    Reviewed Nov. 15, 2024

    Since I enrolled, I have not gotten one collection company calling me. Which I really love and to see my bills getting paid off it has been great. Keep up the good work. The person that I talked to his name was Chris and he a wonderful job. He explained everything to me and answered all my questions.

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    Response from Freedom Debt Relief

    Joann, thank you for sharing your positive experience! We're thrilled to hear that you've enjoyed peace of mind with no collection calls and that you're seeing progress in paying off your debts. It's great to know that Chris provided excellent support, answered all your questions, and made the process clear for you.

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    Rates

    Reviewed Nov. 15, 2024

    In the beginning of this whole ordeal I was told that my credit rating would take a hit for the first 6 months to a year. Not so. It has yet to rebound. Just as soon as the time I signed up for is over I’m done. I didn’t expect my credit rating to stay in the 500’s for this long. I was told a lot of untruths which I don’t appreciate so I can’t very well recommend you to anyone in good conscience.

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    Response from Freedom Debt Relief

    Hi Donna, thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations, particularly regarding your credit score. While it’s true that participating in a debt relief program often initially impacts credit, we understand how frustrating it can be when recovery takes longer than anticipated.

    Our goal is always to provide clear, transparent information about the program's potential effects and benefits. If there’s been any miscommunication or areas where we can clarify or assist, we’d like to address them. An account specialist will be reaching out address your concerns.

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    StaffBilling

    Reviewed Nov. 15, 2024

    Freedom Debt has put my mind at ease helping me pay off my debt. My wife and I are very happy with our program and we are now able to put money into savings with the low monthly payment instead of paying 1000s to creditors. Thank you very much! I hope to keep giving positive reviews!!

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    Response from Freedom Debt Relief

    Chris, we’re so happy to hear that Freedom Debt Relief has helped bring peace of mind to you and your wife! It's wonderful that the program is not only helping you pay off your debt but also allowing you to build savings for the future. Thank you for sharing your experience, and we look forward to continuing to support you on your journey to financial freedom. If you ever need anything, we're here for you!

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    Customer ServiceStaff

    Reviewed Nov. 15, 2024

    After calling National Debt Relief I was presented with several options to help with my financial issues. I am now on a plan that will help me get some relief from the debt that I’ve accumulated due to several personal issues that were beyond my control. National Debt Relief has been a big help.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Paul! We're pleased to hear that Freedom Debt Relief has been able to provide you with options and a plan that addresses your financial challenges. Life can throw unexpected hurdles our way, and we're here to help you navigate them. It's wonderful to know that you're finding relief and support through the program. If you ever have any questions or need assistance, please don't hesitate to reach out. Wishing you continued success on your journey to financial freedom!

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    PriceBilling

    Reviewed Nov. 15, 2024

    FDR has made my stress and anxiety melt away. It was so easy to get set up and the payments are way more affordable than dealing with my creditors alone. It felt like no time at all before I received confirmation of the first creditor negotiation and settlement. Thank you FDR for giving me my freedom from debt, Finally!

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    Response from Freedom Debt Relief

    Hi Debra! We’re thrilled to hear that Freedom Debt Relief has helped ease your stress and provided such a positive experience! It's great to know that the process has been smooth and that you're already seeing results with your first settlement. Thank you for sharing your feedback, and we’re so happy to be a part of your journey to financial freedom! If you need any further assistance, we’re always here to help.

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    Customer ServiceStaff

    Reviewed Nov. 15, 2024

    I am so glad this company exists! They have been super helpful, informative, professional, and courteous from the start. They seem to put the customer first. I feel that my financial health is their number one priority. They are very knowledgeable and I feel I’ve selected the right debt management company for me. I’ve seen progress with my debt in a matter of a few months. Thank you for the great customer service!

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    Response from Freedom Debt Relief

    Rasheen, thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with Freedom Debt Relief and that you feel supported throughout the process. Your financial health is our top priority, and it’s wonderful to know that our efforts are making a difference for you. We truly appreciate your trust in us, and we're here for you every step of the way as you continue your journey toward financial freedom!

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    Staff

    Reviewed Nov. 15, 2024

    Everyone there explains in great detail of what's going on and how everything works and so far everything is exactly the way I was told, you all gave me a great relief. A big pressure has been taken away, I would most definitely recommend a friend, a family member if anyone needs help and they feel overwhelmed because of the debt. I would recommend you all.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful feedback, Alisa! We’re so glad to hear the detailed explanations and transparency have provided you with relief and reduced the pressure of debt. Your recommendation means a lot to us, and we’re honored to support you on this journey. If you ever have questions or need further assistance, we’re here to help. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 14, 2024

    Prompt callbacks and good customer support. The representatives were very helpful, professional, and friendly. They were able to explain the program to me and were very knowledgeable in doing so. They answered my questions efficiently and didn't rush through anything they were very patient. I hate when representatives tried to rush through the call :(

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    Response from Freedom Debt Relief

    Thank you for your kind words and feedback, Danielle! We're so glad to hear that you had a positive experience with our team and felt supported throughout the process. Patience and clear communication are essential to us, and we’re thrilled that you felt heard and informed without being rushed. If you ever have additional questions or need assistance, we're always here to help. Your satisfaction means a lot to us, and we’re excited to help you on your journey to financial freedom!

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    Refunds & PayoutsStaff

    Reviewed Nov. 14, 2024

    I am so grateful to have found this company to help consolidate my debt. Felt myself just constantly paying out more than I could and never having funds available. Everyone was a great help explaining the process and walking me through each step. Thank you so much! I recommend to anyone needed help!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Michelle! We're so glad to hear that Freedom Debt Relief has helped you regain control of your finances and feel more secure. It’s our goal to guide clients every step of the way and provide clear, supportive service throughout the process. Your recommendation means the world to us—thank you for trusting us to help you on your journey toward financial freedom! If you ever have questions or need assistance, we’re just a call away.

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    Customer Service

    Reviewed Nov. 14, 2024

    I am very please with the assistance I have been receiving and would recommend Freedom Debt Relief to all my family and friends who are struggling with financial issues. I do wish that they were able to contact all my creditors earlier, in order to let them know what is going on. I have contacted them via email and letter but still feel anxious when the phone rings!

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    Response from Freedom Debt Relief

    Todd, thank you for your kind words and for recommending Freedom Debt Relief to others—it means a lot to us! We understand that dealing with creditor calls can be stressful, and while we work hard to engage with creditors as soon as possible, there may be a short delay as your dedicated account builds up funds for settlements. Your proactive communication with creditors is an excellent step, and we’re here to support you through this process. If you ever feel anxious or have concerns, please don’t hesitate to reach out to us—we’re happy to help!

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    Staff

    Reviewed Nov. 14, 2024

    It has been a great relief for me knowing that I am in this program. I can sleep better knowing that my debt is being taken care of in this program. I hate to admit to this, but this is the second time that I'm in this program. I have recommended two of my family members, my son is also in the program.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Ruth! It’s wonderful to hear that the program has brought you peace of mind and improved your sense of financial security. We truly appreciate your trust in choosing us a second time and your confidence in recommending us to your family. Helping individuals and families achieve financial freedom is what we strive for every day. If you or your son ever have questions or need assistance, we're here to support you every step of the way!

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    StaffTransparency

    Reviewed Nov. 14, 2024

    I must say so far the service has been right on point. I'm kept inform and up to date on my accounts and if I have any questions or concerns the Representatives have been very courteous and friendly along with understanding and great service. I will recommend Freedom Debt Relief to anyone in need of this service.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful feedback, Deloris! We're delighted to hear that you're finding the service to be on point and that our team has been courteous, friendly, and understanding in addressing your questions and concerns. Keeping you informed and supported throughout the program is one of our top priorities. We truly appreciate your recommendation and look forward to continuing to assist you on your journey to financial freedom. If you ever need anything, don't hesitate to reach out!

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    Punctuality & SpeedStaffTransparency

    Reviewed Nov. 14, 2024

    I haven’t been with Freedom for too long now and they have been wonderful. I did not expect one of my biggest debts to have negotiated a settlement so quickly within a month of joining. Freedom has surpassed my expectations with how quickly they work and also with how easy they have been to talk to and get updates or make some changes. Although I was originally on the fence about joining a debt relief program, they showed me I made a good choice to help me get out of debt and get back on track with my finances.

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    Response from Freedom Debt Relief

    Thank you for sharing your story, Raven! We're thrilled to hear that Freedom Debt Relief has already exceeded your expectations and helped settle one of your largest debts so quickly. Joining a debt relief program can be a big decision, and it's great to know we could provide the support and reassurance you needed. We're here every step of the way to help you stay on track and reach your financial goals. If you have any questions or updates, don't hesitate to reach out. Thank you for trusting us to assist you!

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    Staff

    Reviewed Nov. 14, 2024

    Freedom Debt has been a life saver for me. They are great at helping one solve their debt problems. Thank you Freedom Debt! I was way overextended and was receiving summons for garnishments against my income. Freedom Debt staff walked me through the process of settling these debts without court actions. Thank you Freedom Debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Terry! We're so glad we could support you during a challenging time and help resolve your debts without court actions. It’s rewarding to know our team’s guidance made a positive difference for you. If you ever have questions or need additional assistance, we're here to help. Thank you for choosing Freedom Debt Relief!

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    Reviewed Nov. 14, 2024

    I'm very satisfied with the debt relief provided to me by Freedom Debt Relief thus far and I hope it will continue very favorably in the future. I would gladly recommend Freedom Debt Relief to friends and relatives. I look forward to the completion of resolution of all of my debts.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Dana! We’re thrilled to hear that you’re satisfied with the progress so far and that you’d recommend Freedom Debt Relief to friends and family. It’s great to know you’re looking forward to resolving all your debts—your commitment to the program plays a significant role in its success. Keep up the great work!

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    Sales & MarketingStaff

    Reviewed Nov. 14, 2024

    I am so happy I signed up for this program. So many advertisements for debt relief....This program is the real deal. My stress level has gone from 10 to 0. So appreciative to my advisor. During these crazy times it is nice to have someone on my side. Grateful...Victoria S.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Victoria! We're thrilled to hear that our program has helped reduce your stress and provided the support you needed. It’s wonderful to know that your advisor has been able to assist you during such a challenging time. At Freedom Debt Relief, we're committed to walking alongside our clients and providing real, tangible help when it’s needed most. We truly appreciate your trust in us, and we’re excited to continue helping you work toward a brighter financial future! Please don’t hesitate to reach out if you need anything along the way.

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    Customer ServiceEase of Use

    Reviewed Nov. 14, 2024

    Just started so will give a better review once I’m further along in the process. So far so good. No complaints. The portal is easy to navigate and I don’t get random calls from them which I like. I will see once they have my first offer if I like it or not.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Tyrone. Keep up the great work and please let us know how we can continue to support you! We look forward to earning your trust!

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    StaffBilling

    Reviewed Nov. 14, 2024

    I was just disappointed that before I did this I had never missed a payment on anything. Credit was decent. Now it's just in the basement. That's depressing. I guess this helps in the long run, but it's exhausting to begin with. Anyway, the service is good, and people are pretty nice.

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    Response from Freedom Debt Relief

    Thank you for sharing your feedback, Cynthia. We completely understand how challenging and frustrating it can feel to see your credit score drop during this process, especially when you’ve always been diligent about making payments. While the short-term impact on your credit can be tough, the long-term benefits, like reducing your debt and regaining financial stability, are worth it.

    We encourage you to reach out to our customer service team if you have any questions regarding your program.

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    Customer ServiceBilling

    Reviewed Nov. 14, 2024

    They treated me very well and they went above and beyond, even responded to any email I sent regarding any possible leads to my negotiations and something that weren't related to my negotiations. I was hesitant on the first month because of the whole having to let my credit cards go overdue. But the following month, I found I couldn't even make the minimum payment and be able to have any money left. So I started the program on the second month. Everything's going well so far. They said I could control my monthly payment and that they all use that and any other one-time payments towards my negotiations.

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    Response from Freedom Debt Relief

    Hi Karl, thank you for sharing your thoughtful review and your journey with Freedom Debt Relief! We’re so pleased to hear that you’ve had a positive experience and that our team has been responsive and supportive, even going beyond to address your concerns. It’s completely understandable to feel hesitant at the beginning, but we’re glad to see you’ve found a path that works for you and allows you to focus on financial stability.

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    StaffBillingTransparency

    Reviewed Nov. 13, 2024

    Updated on 05/26/2025: So far, so good. Just had another debt taken care of. Thrilled..! It'll still be a while but little by little it gets done. The one thing this whole experience has opened my eyes to is be aware of what I spend, where I spend. I make all my deposits!

    Original review: I was very nervous before I started this program. My husband talked with them so we could see it was legit. Have been with them since July '23. Would like to see my debt clear up faster but I can only do my amount agreed upon. I have never missed a payment and so far so good. Everyone I have spoken to has been great. They do not make you feel like a screw up. So far has been a great experience.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Joanne! It's completely understandable to feel nervous at the beginning, and we're so glad to hear that you and your husband took the time to review everything thoroughly. It’s great that you’ve had a positive experience so far, especially with the support and kindness of the team.

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    Staff

    Reviewed Nov. 13, 2024

    The enrollment process was pretty easy. They went through everything with me. I'm still in the program. I got two debts taken care of and we're working on a third one right now. It's going pretty good. I'd recommend it to anyone.

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    Response from Freedom Debt Relief

    Hi Jeanette, congratulations on your progress and for allowing us to guide you towards a brighter financial future!

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    Punctuality & SpeedStaff

    Reviewed Nov. 13, 2024

    Enrolling was really simple. The agent that helped me doesn't work there anymore, but she was very personable and friendly. She helped me go through the process in due order. So, it was a very smooth process. I'm still in the program. I still got a couple of more debts to negotiate and resolve. But so far, it's going just like they said it would. It's slow but steady. I keep getting notifications from some of my creditors, but otherwise, it's going pretty smoothly.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Kenneth! We’re glad to hear that the enrollment process went smoothly and that you received great assistance from your enrollment agent. While it’s true that the program can be a gradual process, it’s great to hear that things are moving in the right direction for you.

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    Staff

    Reviewed Nov. 13, 2024

    Freedom Debt Relief has been getting through with what I need them to do and I'm happy with that. Their rep is very polite and professional.

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    Response from Freedom Debt Relief

    Judy, thank you for sharing your experience with us! Keep up the great work!

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    Customer ServiceBilling

    Reviewed Nov. 13, 2024

    So far everything is happening that was described to me in the very beginning. It is working. When I first called I was a little uncertain but talking to the person who contacted me I felt like I could go forward. I stopped payments on my accounts, they started to call me and I told them I would pay but I couldn't right now.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Edward! We’re glad to hear that things are progressing just as explained during your enrollment. It’s completely normal to feel uncertain when starting a new journey like this, but we’re thrilled that our team was able to provide the clarity and confidence you needed to move forward.

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    Customer ServiceStaffBillingRatesTransparency

    Reviewed Nov. 13, 2024

    Updated on 02/07/2025: I do not know how to evaluate this help... other than to say thank you... for what you are doing for me! I am not sure what is going on right now, I am getting my credit all messed up, I'm getting hacked, money is being stolen from my account.... I'm not sure what bills are paid.... I'm very confused, I don't even know what my credit score is.... Can someone tell me? I feel as if I have been hung out to dry. I need to get these bills paid.... Can your group get my phone bill all caught up, and I'm not having to pay hundreds of dollars, for the next .... years? I AM VERY SCARED, AND CONFUSED!! I'M NOT SURE WHAT TO THINK OR BELIEVE....

    Original Review: FDR is getting me out of debt, at a reduced rate, and I want to thank them for helping me to accomplish my mission of getting rid of my debt. If FDR needs to contact me, please feel free to contact me as needed by my phone: **. Thank You FDR! Michael **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Michael! We're thrilled to hear that you're making progress toward your goal of becoming debt-free with the help of Freedom Debt Relief. It’s wonderful to know that we’ve been able to assist you in reducing your debt and working toward financial freedom.

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    Punctuality & Speed

    Reviewed Nov. 13, 2024

    I’m satisfied with the service you provide, just waiting to see if I can raise the monthly amount in order to finish with the program before the estimated time. Hope this coming year I be able to stabilize my finances better.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Carlos! We're glad to hear you're satisfied with the service and are thinking ahead about ways to expedite your journey through the program. Raising your monthly draft can indeed help you finish the program sooner, and we're here to help you explore that option whenever you're ready. Thank you for choosing FDR!

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Nov. 12, 2024

    I owe over 20,000 and they helped me lowering my debt. Any questions I had they were there to assist and answer them. And they also take their time to answer all your questions and concerns. They also gave a faster solution to finish paying my debt and so get my credit score back to where it was.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Jairon! We're so glad to hear that our team has been able to assist you in lowering your debt and providing clear, thorough answers to your questions. It’s great to know that you're on track toward resolving your debt faster and working toward improving your credit score.

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    PricePunctuality & SpeedStaffBilling

    Reviewed Nov. 12, 2024

    It’s stress free, very helpful and I don’t have to worry. Everything is in the same program. I have told friends and family members about the program. I was referred by my spouse. I hope one day I can make a little extra more money to raise my payment and be able to pay it more quickly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Yecenia, thank you for your kind words and for sharing your experience with Freedom Debt Relief! We're thrilled to hear that the program has eased your stress and provided a helpful, streamlined way to manage your debt. It’s wonderful that your spouse referred you and that you're now paying it forward by recommending us to your friends and family—that means so much to us!

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    Staff

    Reviewed Nov. 12, 2024

    Everything has been going well, I appreciated all you help with getting my debt resolved. Thank you for all the negotiating you have done. I feel very confident that I will succeed in getting my debt paid off thanks to you! I will be recommending others in need of this help.

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    Response from Freedom Debt Relief

    Thank you for your kind words and for sharing your experience, Maria! We’re thrilled to hear that everything has been going well and that you feel confident about resolving your debt with our support. Negotiating with creditors is a big part of what we do, and it’s wonderful to know that our efforts are helping you feel empowered and on track toward becoming debt-free.

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    Reviewed Nov. 12, 2024

    FDR takes a 25% fee, so if your negotiated settlement is a 40% reduction, you only save 15%. I feel like I could negotiate a better deal myself and not pay the 25% fee. For what they do, the amount of the fee seems extreme. They have no risk as the debt remains your responsibility.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your honest feedback, Carrie. We understand your concern regarding the fees associated with our program. Freedom Debt Relief's fee structure reflects the services we provide, including negotiating with creditors on your behalf, managing communications, and creating a streamlined process to help reduce financial stress.

    While it’s possible to negotiate directly with creditors, many clients choose our program for the convenience, expertise, and support it offers throughout the settlement process. Our team works to achieve the best possible savings while ensuring the process is manageable and tailored to your specific financial situation.

    We appreciate your thoughts and are always open to discussing ways to improve your experience. An account specialist will be reaching out to address your concerns.

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    Follow-Through

    Reviewed Nov. 12, 2024

    I'm only halfway through this process, but I can tell that this program does what they say that they're going to do, and it really works. Would use again if I was in the same situation. So far my total debt has been reduced to a third of what it would have been if I hadn't used Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Thank you for your kind feedback, Markus! We’re so pleased to know that you’re seeing real progress and that Freedom Debt Relief has been able to help reduce your debt significantly. Our team is dedicated to delivering the results we promise, and we’re here to support you through the remainder of your journey to financial freedom. Please don’t hesitate to reach out if you need any assistance along the way!

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 12, 2024

    Slow to react to my communication the person who is assigned to my case. Sent several emails to you about changing collection agency and never had a response. One creditor wrote off my balance and is still showing as a negotiations pending. Hope for better results in the future. Thanks.

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    Response from Freedom Debt Relief

    Carey, thank you for bringing this to our attention. An account specialist will be reaching out to address your questions.

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    Billing

    Reviewed Nov. 12, 2024

    I had foot surgery a year ago. I am a very active nurse with 2 jobs. The hours lost for my 8 week recovery really put me behind. Freedom Debt Relief has allowed me to combine my debt for a lower, doable payment & allowed me to get back up on my feet (literally).

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Tracie. It's incredible to hear how Freedom Debt Relief has helped you find a manageable solution, especially after such a challenging time with your surgery and recovery. We're glad to be part of your journey as you get back on your feet, both financially and literally! If you ever need further assistance, we're here to support you. Wishing you continued success and stability.

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    Reviewed Nov. 12, 2024

    I haven't had any major problems concerning my account. It's not a swift program but it's productive and it's take away a lot of anxiety and stress knowing that FDR is working in your favor, most of my accounts have been negotiated and some of in the reviewing stage. Throughout the program, you still have the ability to enroll a new debt to your program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sharon, we’re thrilled to hear that Freedom Debt Relief has been able to alleviate some of the stress and anxiety around your financial situation. While the process does take time to yield results, it's rewarding to know that you are experiencing progress! Thank you for trusting us to work with you and for sharing your experience.

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    Reviewed Nov. 11, 2024

    We are living in stressful times and having a company like Freedom Debt Relief is a huge part of our financial situation bringing about the best possible outcome in our financial future. Thank goodness for your support! I will be happy to recommend your services to others as well. Thanking you so much!

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    Response from Freedom Debt Relief

    Steve, thank you for sharing your experience and for your kind words! We understand how challenging these times can be, and we're so glad to be a source of support in helping you work toward a brighter financial future. Your willingness to recommend us truly means a lot, and we look forward to continuing to assist you every step of the way. Thank you for being a valued part of Freedom Debt Relief!

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    Staff

    Reviewed Nov. 11, 2024

    This is my 2nd stint with FDR and the experience is just as great as the first time. The staff is professional and if one sticks to the program, you will be out of debt before you know it. I highly recommend this program for anyone who has debts over 10K. You will not regret it.

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    Response from Freedom Debt Relief

    Charles, thank you for choosing Freedom Debt Relief once again! We're thrilled to know that your experience has been consistently positive and that our team has provided the professionalism and support you value. Your advice to stick with the program is spot on—it’s key to reaching those debt-free goals! We appreciate your recommendation and look forward to continuing this journey with you.

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    Customer ServiceCoverage

    Reviewed Nov. 11, 2024

    I have talked to Citi and they want to talk to Freedom but Freedom won't call them!!!! They told me yes they want to settle with Freedom. I want this done asap! I want both Citi cards added so I can start fixing my credit score!! This is taking way too long.

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    Response from Freedom Debt Relief

    Stephen, thank you for bringing this to our attention. We understand the urgency of your request and want to be able to support you in every way possible to get this done. An account specialist will be reaching out to address your request and next steps.

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    Customer ServiceStaffBillingRatesTransparency

    Reviewed Nov. 11, 2024

    I had a positive experience with Freedom Debt Relief for my debt consolidation needs. The team was professional and responsive, always willing to answer my questions and explain the process clearly. The consolidation plan they offered made it easier to manage my payments and provided some relief from high interest rates.

    The fees were transparent, though a little higher than I initially expected, which is why I’m giving 4 stars instead of 5. Additionally, there were a few minor delays in communication at times, but overall, they handled my account well. I feel much more in control of my finances now and would recommend Freedom Debt Consolidation to anyone looking for a reputable debt consolidation option.

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    Response from Freedom Debt Relief

    Latonia, thank you for sharing your experience! We’re thrilled to hear that our team could provide clarity and support throughout your journey. We appreciate your feedback regarding fees and communication delays, and we’re continuously working to improve in these areas. Thank you for trusting us with your debt relief goals, and for your recommendation to others!

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    StaffBilling

    Reviewed Nov. 10, 2024

    Thank You for helping me. I tried doing this on my own. It was just too much to keep up with the bills. One payment is better than several. Thank you. I do appreciate Freedom Debt Relief. Thank you to all that has helped me get through this time and for helping everyone out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lorena! We’re so glad we could support you through this challenging time! Managing multiple bills can indeed be overwhelming, and we’re happy to provide the structure and support to simplify things with one manageable payment. Thank you for putting your trust in Freedom Debt Relief, and please know that our team is here to help you every step of the way. If you have any questions or need further assistance, don’t hesitate to reach out. Wishing you continued success as you work toward financial freedom!

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    Customer ServiceStaff

    Reviewed Nov. 10, 2024

    They have been excellent to work with. They kept it real and helped in every way possible with professional quality and kindness. Everything has been done on their end of the deal just like they said from our first phone call. Friendly people who care about you and your financial problems.

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    Response from Freedom Debt Relief

    Hi Michael, thank you for your kind words! We’re thrilled to hear that your experience has been so positive and that our team has been able to deliver on every commitment. Providing honest, compassionate support is our goal, and it’s wonderful to know that you feel cared for every step of the way. We’re here to help you stay on track toward financial freedom, and if you ever have any questions or need assistance, please reach out. Thank you for allowing us to be part of your journey!

    Customer ServiceContract & TermsPricePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Nov. 8, 2024

    I am currently facing financial difficulties, a situation that has persisted since July. Although I managed to keep up with my payments until September, by October, I found myself unable to continue. When I reached out to FDR for assistance, the initial response was understanding, and they paused my payments. However, my subsequent interaction in early October was far less pleasant; the representative I spoke with was not only rude but also attempted to intimidate me by suggesting that failure to make a payment could result in legal action from debtors. Despite explaining my inability to resume payments until the start of the new year, I was presented with two choices: pause payments or opt-out. Choosing the latter under the impression that I could restart payments in January seemed like my best option.

    Unexpectedly, in early November, FDR debited $1,292 from my account, leaving me with a negative balance of $763. Upon contacting them to rectify this oversight, I was informed nothing could be done until after the transaction had been processed—a process that took until Friday of the same week. My relief at believing the issue resolved was short-lived when it was revealed that only $867 would be returned to me due to FDR deducting an agreement fee—a fee that had never been mentioned previously.

    NOTE: I am currently awaiting a response from Jessica, who claims she is going to listen to calls to determine whether or not I get my money back. This experience has led me to caution others against engaging with this company. If you are considering opting out of their services, ensure you do so completely to avoid unexpected charges.

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    Response from Freedom Debt Relief

    Hi Wayne, we sincerely apologize for the experience you've had, and we appreciate you bringing this to our attention. It's our goal to provide clear guidance and respectful support to all our clients, especially during financially challenging times. Your feedback is extremely valuable, and we understand the importance of clear communication regarding payments and fees. We're working closely with Jessica to review the calls and ensure that all information shared with you is accurate and transparent.

    Thank you for your patience as we investigate this further. We hope to provide a resolution that meets your expectations and rebuilds trust.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2024

    Yes I will recommend to a friend. Getting a list together. Our customer service personal rep is amazing and very caring. Byron ** in a whole different time zone but always make himself available for me and my husband. He is so great and we trust him is why I am staying.

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    Response from Freedom Debt Relief

    Tamelia, thank you for sharing your experience and for considering us for recommendations! We’re thrilled to hear that Byron has provided such caring and dedicated support for you and your husband. Building trust and making clients feel supported are top priorities for us, and we're glad to hear Byron has delivered that. If you ever need anything, don’t hesitate to reach out—we’re here for you every step of the way!

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    Staff

    Reviewed Nov. 8, 2024

    I'm very excited to be working with Freedom to help resolve my debt. They have been very precise and professional about explaining to me on how the program works. I will have my debt paid off sooner and at a lower balance than what the creditors asked for. Now, I'm trying to help with my husband's debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Leslie, thank you for sharing your experience with us! We’re so glad to hear that you’re finding clarity and support with Freedom Debt Relief. It’s wonderful that the program is helping you achieve savings and a quicker path to being debt-free. We understand how important it is to have a clear plan in place, and we’re here to provide the support you need, every step of the way. Please don’t hesitate to reach out if you have any questions along the way. We’re excited to continue this journey with you!

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    Customer ServiceStaffTimeliness

    Reviewed Nov. 8, 2024

    I have not heard from them since I signed up. Left several messages but no response. I have no idea if this is even helping. I called two days after signing up and heard nothing was told to call if any questions but no one will answer. Am I doing the right thing or not. I don’t know

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    Response from Freedom Debt Relief

    Janice, we are sorry to hear you are having a hard time reaching us. Our team is available 7 days a week to assist you with any questions you may have. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2024

    So far very professional and trustworthy. I am anxious to hear the reply from trusted cc companies whom I trust and appreciate. I have had them for years and have had little to none problem ever. I am anxious to pay them Finding you was an answer to my prayer. I want to thank you and them. I am anxious to hear soon and start paying soon as well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary, thank you for your kind words and trust in Freedom Debt Relief! We’re thrilled to hear that you’ve found peace of mind through the program and are looking forward to helping you reach your goals. Working with long-standing credit accounts is something our team approaches with great care, and we’re here to guide you through every step of the process. If you have any questions or need updates on your settlements, please don’t hesitate to reach out. We’re grateful to be a part of your journey toward financial relief!

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    StaffHonesty & Transparency

    Reviewed Nov. 8, 2024

    As I feel anyone would feel a little hesitant with moving forward making a decision like this. But I can honestly say that right from the start it was one of the easiest things I have ever done in my life. Which in turn helped with reassuring myself that I made the right decision. I would highly recommend going through the steps and working with them to help solve your debt needs. If I can be of any help, I would greatly recommend my representative.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Kaitlin! It’s completely natural to feel a bit hesitant when making such an important decision, and we’re so glad to hear that working with Freedom Debt Relief felt easy and reassuring right from the start. Our team strives to provide clear guidance and dedicated support to ensure each step is smooth and confidence-inspiring. Thank you for choosing FDR, and we’re here to continue supporting you on your path to financial freedom!

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    StaffRates

    Reviewed Nov. 7, 2024

    I didn't expect much but they have already resolved my biggest debt. Woo hoo. They are easy to talk to and explain everything so I can understand it. I had no other recourse as interest was eating me up. I hope to be free of all my debt in a couple of years.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations on reaching this milestone, Linda! We're so pleased to hear that we've helped resolve your biggest debt—it’s a great step toward achieving full financial freedom. Our team is committed to keeping things clear and understandable, and it’s rewarding to know that this approach has made a difference for you. We're here to support you in every way possible as you continue on this path to becoming debt-free. Thank you for choosing Freedom Debt Relief, and we’ll be cheering you on every step of the way!

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    PriceBilling

    Reviewed Nov. 7, 2024

    Things have not be explained clearly. I'm now getting e-mails requesting me to fill out tax forms but I'm unable to open documents. And it's now the 6th and my payment has not come out of my bank account. Will I be charged for your error. I need someone to tell me what is going on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Teresa, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.

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    Customer ServiceSales & MarketingStaffRatesTransparencyTimeliness

    Reviewed Nov. 6, 2024

    Updated on 07/08/2026: Received an email regarding an account I did not respond. The FDR representative called me the next day to see if I had filled out the DocuSign. I shared I was not sure if this was a legit. Because he called and took the time to explain I then went ahead and filled out the Docu sign. Calling me to confirm the email was replied to helped me to ensure it was FDR and not a SCAM.

    Original: The client rep Mr ** was very helpful in getting my program started and have resolved one account thus far to a lower rate so it can be paid off in a timely manner. I have referred two close associates to call and be interviewed for their program needs. Program is worthwhile to assist and get the customer "relief" from debt to start fresh with a new outlook.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary, thank you so much for sharing your experience and for trusting us with your journey to financial relief! We're thrilled to hear that Joshua was able to support you in getting started and that you’ve already seen progress with one of your accounts. Referring friends and family is one of the highest compliments we could receive—thank you for sharing Freedom Debt Relief with those close to you. Our goal is to help each client reduce their debt in a manageable, timely way so they can achieve a fresh financial start. We're here to support you every step of the way!

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Nov. 6, 2024

    Updated on 01/16/2025: This is my first time working with Freedom Debt Relief, and I’m glad I did. I have 2 and I’m very satisfied with it so far. It was also fairly quick to get the settlements to approve or reject and both were accepted because they were great offers. Thank you FDR.

    Original Review: I am still a new customer, however, I have been pleased with the service thus far. I hope it will continue for the duration of my time with them. They explained how the program works and advised me what I should expect. I had one call from a creditor and nothing else, so they reached out to them and they are no longer calling. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Sonia! We're delighted to hear that your start with us has been smooth and that you feel well-informed about the program. It’s great to know our team was able to handle creditor communications quickly and effectively for you. We look forward to supporting you every step of the way! Thank you for choosing Freedom Debt Relief!

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    Customer ServiceOnline & AppTransparency

    Reviewed Nov. 5, 2024

    I am very pleased with FDR and would definitely recommend them to a friend. I am very pleased with the updates and notices to my email. And like the text messages asking for my authorization to pay before they close a settlement. Their website is easy to follow as well and I can see how much money in my account at all times.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words! We're thrilled that our updates and notifications have been helpful to you and that you find our dashboard easy to navigate. It’s wonderful to know you feel informed and in control of your progress. Your recommendation means a lot to us—thank you for choosing Freedom Debt Relief!

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    StaffRatesTransparency

    Reviewed Nov. 5, 2024

    I Freedom a rating of good. This is my first closure of debt. I am satisfied and I am the ratings will go higher. Now my support team is awesome, they check with me to see if I have any concerns or problems. They keep me updated on the progress of the relief process. They’re very courteous and respectful, as well as showing concern about my situation. I’m satisfied and I have made a referral to some friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Billy, thank you for your feedback. We are happy to hear that you feel supported and that you are seeing progress with your program. Thank you for choosing FDR!

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    Staff

    Reviewed Nov. 4, 2024

    I had a very good experience with FDR. The gentleman who handles my account is very professional and respectful. I feel he went above and beyond what was expected. I'm very thankful for all he has done for myself. Demetrius is a valuable asset to your company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback, Larry! We're so glad to hear that Demetrius provided you with the professionalism and dedication you deserve. We’re proud to have team members like him who go the extra mile to support clients like you. Your kind words will certainly be shared with him, and we’re here to continue supporting you on your journey to financial freedom. Thank you for choosing us!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Nov. 4, 2024

    When we signed up you all was understanding about our first payment had to wait. When we called to make our payment. You was nice to tell us we had to wait till the date it was due. Jackson was helpful and answered all of our questions. He found the ones we need and submitted those.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Jonathan! We're glad to hear that Jackson was helpful and able to answer all your questions. We know flexibility is important, especially in the beginning, and we’re here to support you every step of the way. Please don’t hesitate to reach out if you need anything else.

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    Customer ServiceStaff

    Reviewed Nov. 4, 2024

    Barely starting the program so will see the outcome soon, read all the comments from others on the program. I seen excellent comments so I did join in to get out of debt asap. The representative are very helpful and courteous. They also have you call if you have any questions regarding your account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Karen, thank you for trusting us to help you on your journey to becoming debt-free! It’s great to hear that you found our team helpful and courteous right from the start. We’re here for you every step of the way, so please reach out whenever you have questions or need assistance. We look forward to helping you achieve your financial goals!

    Verified purchase
    Punctuality & SpeedTransparency

    Reviewed Nov. 4, 2024

    All aspects of how the process works and expectations were clearly explained. All questions were throughly explained. Overall explanations and concerns were discussed along with the potential time line required throughout. There was no stress and was not hurried to make a quick decision. The calmness and patience and respect that was shown me wasn't appreciated.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful feedback, Noe! We’re glad to hear that everything was clearly explained and that you felt calm and respected throughout the process. It’s important to us that you feel confident and informed as we work together. If you have any further questions or need support, we’re just a call away.

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    Staff

    Reviewed Nov. 4, 2024

    Freedom Debt Relief has been excellent to work with, they worked hard at negotiating my debt and resolving them. Everyone I spoke to was kind and courteous and really appeared to care about helping me resolve my debt. They even resolved several of my debts earlier than expected. It helped me rebuild my credit profile faster.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary Lou, we’re so glad to hear about your positive experience and that we could help you resolve your debt even faster than expected! Our team is committed to supporting clients like you every step of the way. Thank you for your trust and for letting us be a part of your journey toward rebuilding your financial health. Congratulations on your progress!

    Verified purchase

    Reviewed Nov. 4, 2024

    Freedom Debt Relief immediately begins looking at debt and begins contacting creditors to begin processing a plan of action. I satisfied my plan in 24 months instead of the 48 months as previously discussed. The creditors were satisfied and I was able to start over. Good, good, good, good.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your success story, Karren! It’s fantastic to hear that you completed your program in half the time originally planned and were able to move forward with a fresh start. We’re thrilled we could support you in reaching your goals. Congratulations on your progress, and thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Nov. 3, 2024

    Freedom Debt Relief rep Larry L was very knowledgeable and explained everything clearly. He also answered every question and explained every answer until I fully understood what the program was and how it worked. I am so glad I decided to make the call! I would definitely recommend this to anyone that wants help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    James, thank you for sharing your experience with Larry! We’re so happy to hear that he was thorough and made sure you fully understood the program every step of the way. Knowing you feel confident and well-informed means a lot to us. We’re grateful you chose us and appreciate your recommendation. We look forward to helping you reach your financial goals!

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    Customer Service

    Reviewed Nov. 3, 2024

    I have not had any experience except over phone but it was very good. No one has taken $$ from my account to put on designated acct. I was told it would be taken out Nov 2nd. Perhaps that is because of weekend and my bank is closed on Saturdays?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karen, thank you for sharing your experience with us. Draft processing times can take a couple of days, we encourage you to review your dashboard to see that your payment has cleared. Thank you for choosing FDR!

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    StaffRates

    Reviewed Nov. 3, 2024

    I wasn’t sure I could believe or trust the process, but after talking through things and getting all my questions answered, I am relieved to know this program exists. Feel like there’s light at the end of the tunnel. I am thankful for programs like this that help when interest gets out of control.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Lindsey! We completely understand that starting a debt relief journey can feel uncertain, and we're so glad we could provide the clarity and assurance you needed. Knowing you feel a renewed sense of hope and relief is why we’re here. We're honored to help you regain control over your finances and support you every step of the way!

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    Customer ServiceStaffBilling

    Reviewed Nov. 3, 2024

    I have had excellent customer service with FDR. I consistently have my questions answered and am always happy at the end of the call. I am grateful I enrolled into the program. I have so much more time to do other more enjoyable things in life rather than worry about bills. I love to watch my dedicated account grow and increase with time. Keep up the great work. I thank you!!

    Sincerely,

    Victoria

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing this with us, Victoria! We’re thrilled to know our team has been able to provide the excellent service you deserve. It’s wonderful to hear that you feel more at ease and can focus on enjoying life, all while seeing the progress in your dedicated account. We’re here to support you every step of the way—thank you for being part of the FDR family!

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    Customer ServiceStaff

    Reviewed Nov. 3, 2024

    Their call center it’s rude and impatient. Talked to two customer service agents and they were rude and arrogant. They wanted to rush me off the phone, and didn’t want to take the time to explain what the process was, and they were ready to let me go as a customer.

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    Response from Freedom Debt Relief

    Hello Freddy, we’re truly sorry to hear about your recent experience, and we appreciate you bringing this to our attention. Providing attentive and respectful service is incredibly important to us, and we apologize if we fell short of those standards. Please know that we’re committed to ensuring each client fully understands the process and feels supported at every stage. We’d appreciate the chance to address this directly, an account specialist will be reaching out to address this matter.

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    StaffBilling

    Reviewed Nov. 3, 2024

    Helping me with my debt problems. They were very helpful, helping resolve my credit card debt. The representative I dealt with was very knowledgeable and I felt very comfortable dealing with her. This should help me with my money issues. In four years I should be debt free. And get my credit back on good standings.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, John! We're glad to hear our representative provided the support and knowledge you needed to feel comfortable throughout the process. Helping you work toward a debt-free future and restoring your financial well-being is our top priority. We’re excited to be on this journey with you—here’s to the progress ahead and a brighter financial future!

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    Customer ServiceStaffBilling

    Reviewed Nov. 3, 2024

    They were very knowledgeable and answered all of our questions, would highly recommend them for their service to anyone that is in trouble with credit card debt, they have a program for everyone that has trouble with credit card debt, give them a call. You won't be disappointed, I promise.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful recommendation, Gerald! We're thrilled to hear that our team was able to answer all your questions and help guide you through the process. It’s our goal to make finding relief from credit card debt as accessible and straightforward as possible, and we’re grateful you chose us to help. Thank you again for your trust and for spreading the word!

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    Customer ServiceStaff

    Reviewed Nov. 2, 2024

    Rob gave me great service from beginning of our conversation until end of it. Excellent customer service. And it was my birthday at the end of the month and he sent me a happy birthday birthday. Always thinking about the customer. Excellent job. I’m on my way making my life better. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Diane, thank you so much for sharing this wonderful feedback about Rob’s exceptional service! We’re thrilled to hear he made you feel valued and appreciated, especially with a thoughtful birthday message. Knowing he provided such attentive care means a lot to us, as we strive to make every client’s journey as supportive and positive as possible. Congratulations on taking these steps toward a better financial future!

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    StaffBilling

    Reviewed Nov. 2, 2024

    I am so grateful for the time and patience you gave me in explaining the details and choices I needed to understand and I realize I now have made the best choice and I no longer face each day stressed about resolving my credit card debt. God bless and thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Margaret! We’re grateful for the opportunity to assist you and so glad to hear that our team was able to provide clarity and peace of mind. Knowing that your stress around debt has lessened is what makes our work so rewarding. We’re here for you every step of the way—please reach out anytime you need further support. Blessings to you as well, and thank you for choosing us to help you on this journey!

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    Customer ServiceStaff

    Reviewed Nov. 2, 2024

    Relief is the key to my feelings about the Freedom Debt Relief program. The customer service agents have been very supportive, professional, and knowledgeable!! I am very relieved to be in this program, and to know that I will make real progress on reducing my debt in a method that I can afford. It is easy to begin the process, and the agents have answered every question!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Susan! We're thrilled to hear that joining the program has brought you such a sense of relief. Our team is dedicated to making the process as smooth and supportive as possible, and it’s great to know that their guidance and expertise have been helpful to you. We’re here for any questions that come up along the way, and we look forward to helping you reach your financial goals!

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    Punctuality & Speed

    Reviewed Nov. 2, 2024

    You’re very good at what you do. Actually I was with another company but I had to drop them to come to you. The first time I was with you it was the same thing. I am very satisfied. You are very reliable. And you work fast. You don’t play, you just get the job done in a timely manner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Claire! We’re honored that you chose to work with us, and it's wonderful to hear that our team's dedication and efficiency have made a positive difference for you. Our goal is always to provide the reliable, fast support that our clients need to achieve their financial goals. Please don’t hesitate to reach out whenever you need us— we're here every step of the way!

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    Price

    Reviewed Nov. 2, 2024

    They came up with the perfect affordable plan for me and I got to choose my date. Really happy that it’s gonna be resolved within 4 years instead of 20+ years. They were super nice and answered all of my questions and concerns, I didn’t want to feel stupid and they made it a comfortable transition!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We’re so happy to hear that you had a positive experience with us, Alysia! It’s great that we could create a plan that works for you, and we’re thrilled that you feel comfortable and supported throughout the process. Being able to resolve your debt in just a few years instead of decades is an amazing step toward financial freedom, and we’re excited to be a part of your journey. If you ever have more questions or need help along the way, don’t hesitate to reach out!

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    Customer ServiceStaff

    Reviewed Nov. 2, 2024

    Love your customer service. I was fully explained what your service provides. And full understanding how much money I will be saving. So happy about it. Look forward to my future. Maybe I will be able to Graduate soon hopefully. I will recommend freedom debt relief. Thank you. Joyce **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Joyce! We’re thrilled to hear that you had a positive experience with our customer service and that you fully understand how our program can help you save money. Your optimism about the future is inspiring, and we’re excited to support you on your journey to graduation. Thank you for recommending Freedom Debt Relief to others! If you have any questions or need assistance, don’t hesitate to reach out. We're here for you!

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    Customer ServiceContract & TermsStaff

    Reviewed Nov. 1, 2024

    I feel like the representative did a great job explaining the process and providing a clear picture of the value in the service provided. I am satisfied with my arrangement so far and am excited to see my credit improve as time goes on. I’m happy to have finally begun this process. I had to start somewhere and this was excellent services that made me feel comfortable when we live in a time where it’s difficult to trust anything online or over the phone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback with us, Amanda! We’re thrilled to hear that your representative provided clarity and made you feel comfortable starting this important journey. We understand how challenging it can be to navigate financial solutions, especially in a time when trust is essential. Our goal is to provide transparent, reliable support and a positive experience from the start, so it’s wonderful to know you’re satisfied with the program. We’re here to support you every step of the way, and we’re looking forward to helping you achieve your financial goals. Thank you for choosing Freedom Debt Relief!

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    StaffHonesty & Transparency

    Reviewed Nov. 1, 2024

    I am glad to be in the program. You all make it so easy for me to get out of my problems. You are number 1 and the people are always amazing and happy and honest to my needs. I also like the way they give me honest advice and feedback. Thanks you so much for your kindness, support. Joseph

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Joseph, for your kind words! We’re so glad that you feel supported and are finding the journey smooth and straightforward. It’s our goal to provide honest guidance, making the path to financial freedom as stress-free as possible. Your positive experience is incredibly rewarding for us, and we’re honored to be part of your journey. Please don’t hesitate to reach out anytime—we’re here to help every step of the way!

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    Customer ServiceMaintenanceStaffBilling

    Reviewed Nov. 1, 2024

    I'm really very thankful and happy that I went this route. There are so many options on how to try to fix debt but usually it's scary because you don't know where to start or who to trust. The trick with this program, is to be PATIENT, and let them do their job. IGNORE the offers to go with creditor options to resolve your debts with them... This part is tricky because you wonder, "am I doing the right thing??" Well I can say from personal testimony that you are.

    I started paying on one of my enrolled cards and had to remove it from the debt relief program, because the creditor called and I gave in because I was impatient.. now, I am STILL paying off that one card, meanwhile, every other debt that was enrolled with Freedom Debt Relief, is now paid off, closed and completely behind me... So, my advice, stay patient, make your payments, ignore the creditor calls the best you can and don't let them trick you. Freedom Debt Relief has got you!!! And you will be thankful at the end of the day that you went with them to resolve your issues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kamira, thank you for your thoughtful feedback and encouragement to others in the program! It’s true that sticking with the process and trusting our team to handle negotiations is key. We understand how tempting it can be to handle things directly, but your experience shows how valuable it is to stay the course with us. We're so glad to hear you’ve seen such positive results with your enrolled accounts and that the support from Freedom Debt Relief has made a difference. We're here anytime you need, and we’re grateful you chose us to help you move forward with confidence!

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Nov. 1, 2024

    I never wanted to use a relief program and tried so hard to keep up with my credit card debt, When I contacted Freedom DR they were upfront about the process and consequences/andvantages, Calmed my anxiety and never made me feel ashamed. Their customer service is wonderful and returns correspondence quickly. Thank you Freedom Debt Relief for taking this off my shoulders.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Barbara. We understand how hard it can be to reach out for help, and we're grateful you trusted us to support you through this process. Our team is here to make it as seamless and transparent as possible, and it’s wonderful to know you feel relieved and supported. Please don’t hesitate to reach out at any time—we’re here for you every step of the way!

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    Staff

    Reviewed Nov. 1, 2024

    You guys doing great job - from the first time I was nervous but when I saw my credit debts getting clear little I start trusting guys. Now I am happy with you guys - I will recommend you guys to all my friends who need help. Thank you so much for your dedication and support.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cherif, thank you so much for trusting us and for your kind words! We're thrilled to hear you’re seeing positive progress and feel comfortable with our team. Your recommendation means a lot to us, and we're here every step of the way to support you. Please don’t hesitate to reach out if you need anything!

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    Staff

    Reviewed Nov. 1, 2024

    I’m am happy to do this program that works well with me. This is an amazing program to do to help to get out of debt.. I used this program years ago and didn’t think I would have to use them again but I did and I’m thankful it still exists.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Suzette, thank you so much for your kind words and for trusting us again to help you on your path to financial freedom! We’re glad the program is working well for you and that it’s there to support you whenever you need it. Your progress is something to be proud of, and we’re here for you every step of the way. Thank you for sharing your experience—it means a lot to us!

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    Staff

    Reviewed Nov. 1, 2024

    Easy to work with and understand. It’s helps to alleviate some of the stress. I’m taking care of a sick husband and without his income, debt is a big issue. I hope this program will get me where we need to be. Thank you for this service. Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Pamela, thank you for sharing your story with us, and we're honored to be able to support you during such a challenging time. We're here to help ease the financial stress so you can focus on caring for your husband, and we're committed to getting you where you need to be. Thank you for putting your trust in us, and please don't hesitate to reach out whenever you need assistance. We're here for you!

    Customer ServicePricePunctuality & SpeedRates

    Reviewed Oct. 31, 2024

    DO NOT CALL THESE PEOPLE. You can do much better on your own. The Creditors will work with you directly and give you MUCH better settlements. FDR will charge you for each settlement, make you wait to settle until the accounts go into collection. They do nothing but take your money and drag out the process as long as possible. If your account was say, 1,800, they wait MONTHS until the interests have driven it up to 2500. Then they 'settle' the account for 1,700 BUT THEY CHARGE you each month for charging you, AND a 'settlement' fee!!! You end up paying more, losing your credit and the Creditors get paid a paltry sum. FDR should be shut down immediately. They are NOT ON YOUR SIDE. They are on their own side. In Business to take advantage of people struggling to pay off their accounts. Do it yourself. You will SAVE a TON of money.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback. It sounds like you've had a frustrating experience, and we’re sorry to hear that we did not meet your expectations. FDR strives to be transparent with clients about the process, including fees and timelines, but we understand that debt relief can be a challenging journey. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Oct. 31, 2024

    I was in trouble financially. On a fixed income, using credit cards, no budget I found myself getting behind after a few unexpected expenses because I was buying my house. Then a close friend said to me one day, "You should call Freedom Debt Relief." She was enrolled with them and was finding relief. So I called and they asked me some questions and told me I was eligible, explained my options and how the program works and I signed up that day. I have not regretted my decision for a minute. I signed up in the first quarter of 2022. I had eight accounts I believe and with the help of FDR helping me they just finished with my last account. I have paid off 3 or 4 of these accounts. I would have been paying on these accounts for the next 20-25 years! I have always been greeted kindly when I call and treated with great respect. Freedom Debt Relief is helping to give me a new lease on life. I am very grateful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Jennifer! We're thrilled that Freedom Debt Relief has been able to help lift the burden and work with you on paying off those accounts much faster. It’s inspiring to see your dedication paying off, and we're grateful for the trust you've placed in our team. We're always here to support you and are excited to see you continue on this path to a brighter financial future!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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