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Freedom Debt Relief Reviews

4,961,910reviews on ConsumerAffairs are verified
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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,910 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 14 Reviews 1725 - 1875
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 15, 2024

    After calling National Debt Relief I was presented with several options to help with my financial issues. I am now on a plan that will help me get some relief from the debt that I’ve accumulated due to several personal issues that were beyond my control. National Debt Relief has been a big help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Paul! We're pleased to hear that Freedom Debt Relief has been able to provide you with options and a plan that addresses your financial challenges. Life can throw unexpected hurdles our way, and we're here to help you navigate them. It's wonderful to know that you're finding relief and support through the program. If you ever have any questions or need assistance, please don't hesitate to reach out. Wishing you continued success on your journey to financial freedom!

    Verified purchase
    PriceBilling

    Reviewed Nov. 15, 2024

    FDR has made my stress and anxiety melt away. It was so easy to get set up and the payments are way more affordable than dealing with my creditors alone. It felt like no time at all before I received confirmation of the first creditor negotiation and settlement. Thank you FDR for giving me my freedom from debt, Finally!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Debra! We’re thrilled to hear that Freedom Debt Relief has helped ease your stress and provided such a positive experience! It's great to know that the process has been smooth and that you're already seeing results with your first settlement. Thank you for sharing your feedback, and we’re so happy to be a part of your journey to financial freedom! If you need any further assistance, we’re always here to help.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 15, 2024

    I am so glad this company exists! They have been super helpful, informative, professional, and courteous from the start. They seem to put the customer first. I feel that my financial health is their number one priority. They are very knowledgeable and I feel I’ve selected the right debt management company for me. I’ve seen progress with my debt in a matter of a few months. Thank you for the great customer service!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rasheen, thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with Freedom Debt Relief and that you feel supported throughout the process. Your financial health is our top priority, and it’s wonderful to know that our efforts are making a difference for you. We truly appreciate your trust in us, and we're here for you every step of the way as you continue your journey toward financial freedom!

    Verified purchase
    Staff

    Reviewed Nov. 15, 2024

    Everyone there explains in great detail of what's going on and how everything works and so far everything is exactly the way I was told, you all gave me a great relief. A big pressure has been taken away, I would most definitely recommend a friend, a family member if anyone needs help and they feel overwhelmed because of the debt. I would recommend you all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful feedback, Alisa! We’re so glad to hear the detailed explanations and transparency have provided you with relief and reduced the pressure of debt. Your recommendation means a lot to us, and we’re honored to support you on this journey. If you ever have questions or need further assistance, we’re here to help. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 14, 2024

    Prompt callbacks and good customer support. The representatives were very helpful, professional, and friendly. They were able to explain the program to me and were very knowledgeable in doing so. They answered my questions efficiently and didn't rush through anything they were very patient. I hate when representatives tried to rush through the call :(

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words and feedback, Danielle! We're so glad to hear that you had a positive experience with our team and felt supported throughout the process. Patience and clear communication are essential to us, and we’re thrilled that you felt heard and informed without being rushed. If you ever have additional questions or need assistance, we're always here to help. Your satisfaction means a lot to us, and we’re excited to help you on your journey to financial freedom!

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Nov. 14, 2024

    I am so grateful to have found this company to help consolidate my debt. Felt myself just constantly paying out more than I could and never having funds available. Everyone was a great help explaining the process and walking me through each step. Thank you so much! I recommend to anyone needed help!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Michelle! We're so glad to hear that Freedom Debt Relief has helped you regain control of your finances and feel more secure. It’s our goal to guide clients every step of the way and provide clear, supportive service throughout the process. Your recommendation means the world to us—thank you for trusting us to help you on your journey toward financial freedom! If you ever have questions or need assistance, we’re just a call away.

    Verified purchase
    Customer Service

    Reviewed Nov. 14, 2024

    I am very please with the assistance I have been receiving and would recommend Freedom Debt Relief to all my family and friends who are struggling with financial issues. I do wish that they were able to contact all my creditors earlier, in order to let them know what is going on. I have contacted them via email and letter but still feel anxious when the phone rings!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Todd, thank you for your kind words and for recommending Freedom Debt Relief to others—it means a lot to us! We understand that dealing with creditor calls can be stressful, and while we work hard to engage with creditors as soon as possible, there may be a short delay as your dedicated account builds up funds for settlements. Your proactive communication with creditors is an excellent step, and we’re here to support you through this process. If you ever feel anxious or have concerns, please don’t hesitate to reach out to us—we’re happy to help!

    Verified purchase
    Staff

    Reviewed Nov. 14, 2024

    It has been a great relief for me knowing that I am in this program. I can sleep better knowing that my debt is being taken care of in this program. I hate to admit to this, but this is the second time that I'm in this program. I have recommended two of my family members, my son is also in the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Ruth! It’s wonderful to hear that the program has brought you peace of mind and improved your sense of financial security. We truly appreciate your trust in choosing us a second time and your confidence in recommending us to your family. Helping individuals and families achieve financial freedom is what we strive for every day. If you or your son ever have questions or need assistance, we're here to support you every step of the way!

    Verified purchase
    StaffTransparency

    Reviewed Nov. 14, 2024

    I must say so far the service has been right on point. I'm kept inform and up to date on my accounts and if I have any questions or concerns the Representatives have been very courteous and friendly along with understanding and great service. I will recommend Freedom Debt Relief to anyone in need of this service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful feedback, Deloris! We're delighted to hear that you're finding the service to be on point and that our team has been courteous, friendly, and understanding in addressing your questions and concerns. Keeping you informed and supported throughout the program is one of our top priorities. We truly appreciate your recommendation and look forward to continuing to assist you on your journey to financial freedom. If you ever need anything, don't hesitate to reach out!

    Verified purchase
    Punctuality & SpeedStaffTransparency

    Reviewed Nov. 14, 2024

    I haven’t been with Freedom for too long now and they have been wonderful. I did not expect one of my biggest debts to have negotiated a settlement so quickly within a month of joining. Freedom has surpassed my expectations with how quickly they work and also with how easy they have been to talk to and get updates or make some changes. Although I was originally on the fence about joining a debt relief program, they showed me I made a good choice to help me get out of debt and get back on track with my finances.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your story, Raven! We're thrilled to hear that Freedom Debt Relief has already exceeded your expectations and helped settle one of your largest debts so quickly. Joining a debt relief program can be a big decision, and it's great to know we could provide the support and reassurance you needed. We're here every step of the way to help you stay on track and reach your financial goals. If you have any questions or updates, don't hesitate to reach out. Thank you for trusting us to assist you!

    Verified purchase
    Staff

    Reviewed Nov. 14, 2024

    Freedom Debt has been a life saver for me. They are great at helping one solve their debt problems. Thank you Freedom Debt! I was way overextended and was receiving summons for garnishments against my income. Freedom Debt staff walked me through the process of settling these debts without court actions. Thank you Freedom Debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Terry! We're so glad we could support you during a challenging time and help resolve your debts without court actions. It’s rewarding to know our team’s guidance made a positive difference for you. If you ever have questions or need additional assistance, we're here to help. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Nov. 14, 2024

    I'm very satisfied with the debt relief provided to me by Freedom Debt Relief thus far and I hope it will continue very favorably in the future. I would gladly recommend Freedom Debt Relief to friends and relatives. I look forward to the completion of resolution of all of my debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Dana! We’re thrilled to hear that you’re satisfied with the progress so far and that you’d recommend Freedom Debt Relief to friends and family. It’s great to know you’re looking forward to resolving all your debts—your commitment to the program plays a significant role in its success. Keep up the great work!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Nov. 14, 2024

    I am so happy I signed up for this program. So many advertisements for debt relief....This program is the real deal. My stress level has gone from 10 to 0. So appreciative to my advisor. During these crazy times it is nice to have someone on my side. Grateful...Victoria S.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Victoria! We're thrilled to hear that our program has helped reduce your stress and provided the support you needed. It’s wonderful to know that your advisor has been able to assist you during such a challenging time. At Freedom Debt Relief, we're committed to walking alongside our clients and providing real, tangible help when it’s needed most. We truly appreciate your trust in us, and we’re excited to continue helping you work toward a brighter financial future! Please don’t hesitate to reach out if you need anything along the way.

    Verified purchase
    Customer ServiceEase of Use

    Reviewed Nov. 14, 2024

    Just started so will give a better review once I’m further along in the process. So far so good. No complaints. The portal is easy to navigate and I don’t get random calls from them which I like. I will see once they have my first offer if I like it or not.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Tyrone. Keep up the great work and please let us know how we can continue to support you! We look forward to earning your trust!

    Verified purchase
    StaffBilling

    Reviewed Nov. 14, 2024

    I was just disappointed that before I did this I had never missed a payment on anything. Credit was decent. Now it's just in the basement. That's depressing. I guess this helps in the long run, but it's exhausting to begin with. Anyway, the service is good, and people are pretty nice.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback, Cynthia. We completely understand how challenging and frustrating it can feel to see your credit score drop during this process, especially when you’ve always been diligent about making payments. While the short-term impact on your credit can be tough, the long-term benefits, like reducing your debt and regaining financial stability, are worth it.

    We encourage you to reach out to our customer service team if you have any questions regarding your program.

    Verified purchase
    Customer ServiceBilling

    Reviewed Nov. 14, 2024

    They treated me very well and they went above and beyond, even responded to any email I sent regarding any possible leads to my negotiations and something that weren't related to my negotiations. I was hesitant on the first month because of the whole having to let my credit cards go overdue. But the following month, I found I couldn't even make the minimum payment and be able to have any money left. So I started the program on the second month. Everything's going well so far. They said I could control my monthly payment and that they all use that and any other one-time payments towards my negotiations.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karl, thank you for sharing your thoughtful review and your journey with Freedom Debt Relief! We’re so pleased to hear that you’ve had a positive experience and that our team has been responsive and supportive, even going beyond to address your concerns. It’s completely understandable to feel hesitant at the beginning, but we’re glad to see you’ve found a path that works for you and allows you to focus on financial stability.

    Verified purchase
    StaffBillingTransparency

    Reviewed Nov. 13, 2024

    Updated on 05/26/2025: So far, so good. Just had another debt taken care of. Thrilled..! It'll still be a while but little by little it gets done. The one thing this whole experience has opened my eyes to is be aware of what I spend, where I spend. I make all my deposits!

    Original review: I was very nervous before I started this program. My husband talked with them so we could see it was legit. Have been with them since July '23. Would like to see my debt clear up faster but I can only do my amount agreed upon. I have never missed a payment and so far so good. Everyone I have spoken to has been great. They do not make you feel like a screw up. So far has been a great experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Joanne! It's completely understandable to feel nervous at the beginning, and we're so glad to hear that you and your husband took the time to review everything thoroughly. It’s great that you’ve had a positive experience so far, especially with the support and kindness of the team.

    Verified purchase
    Staff

    Reviewed Nov. 13, 2024

    The enrollment process was pretty easy. They went through everything with me. I'm still in the program. I got two debts taken care of and we're working on a third one right now. It's going pretty good. I'd recommend it to anyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jeanette, congratulations on your progress and for allowing us to guide you towards a brighter financial future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 13, 2024

    Enrolling was really simple. The agent that helped me doesn't work there anymore, but she was very personable and friendly. She helped me go through the process in due order. So, it was a very smooth process. I'm still in the program. I still got a couple of more debts to negotiate and resolve. But so far, it's going just like they said it would. It's slow but steady. I keep getting notifications from some of my creditors, but otherwise, it's going pretty smoothly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Kenneth! We’re glad to hear that the enrollment process went smoothly and that you received great assistance from your enrollment agent. While it’s true that the program can be a gradual process, it’s great to hear that things are moving in the right direction for you.

    Verified purchase
    Staff

    Reviewed Nov. 13, 2024

    Freedom Debt Relief has been getting through with what I need them to do and I'm happy with that. Their rep is very polite and professional.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Judy, thank you for sharing your experience with us! Keep up the great work!

    Verified purchase
    Customer ServiceBilling

    Reviewed Nov. 13, 2024

    So far everything is happening that was described to me in the very beginning. It is working. When I first called I was a little uncertain but talking to the person who contacted me I felt like I could go forward. I stopped payments on my accounts, they started to call me and I told them I would pay but I couldn't right now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Edward! We’re glad to hear that things are progressing just as explained during your enrollment. It’s completely normal to feel uncertain when starting a new journey like this, but we’re thrilled that our team was able to provide the clarity and confidence you needed to move forward.

    Verified purchase
    Customer ServiceStaffBillingRatesTransparency

    Reviewed Nov. 13, 2024

    Updated on 02/07/2025: I do not know how to evaluate this help... other than to say thank you... for what you are doing for me! I am not sure what is going on right now, I am getting my credit all messed up, I'm getting hacked, money is being stolen from my account.... I'm not sure what bills are paid.... I'm very confused, I don't even know what my credit score is.... Can someone tell me? I feel as if I have been hung out to dry. I need to get these bills paid.... Can your group get my phone bill all caught up, and I'm not having to pay hundreds of dollars, for the next .... years? I AM VERY SCARED, AND CONFUSED!! I'M NOT SURE WHAT TO THINK OR BELIEVE....

    Original Review: FDR is getting me out of debt, at a reduced rate, and I want to thank them for helping me to accomplish my mission of getting rid of my debt. If FDR needs to contact me, please feel free to contact me as needed by my phone: **. Thank You FDR! Michael **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Michael! We're thrilled to hear that you're making progress toward your goal of becoming debt-free with the help of Freedom Debt Relief. It’s wonderful to know that we’ve been able to assist you in reducing your debt and working toward financial freedom.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 13, 2024

    I’m satisfied with the service you provide, just waiting to see if I can raise the monthly amount in order to finish with the program before the estimated time. Hope this coming year I be able to stabilize my finances better.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Carlos! We're glad to hear you're satisfied with the service and are thinking ahead about ways to expedite your journey through the program. Raising your monthly draft can indeed help you finish the program sooner, and we're here to help you explore that option whenever you're ready. Thank you for choosing FDR!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Nov. 12, 2024

    I owe over 20,000 and they helped me lowering my debt. Any questions I had they were there to assist and answer them. And they also take their time to answer all your questions and concerns. They also gave a faster solution to finish paying my debt and so get my credit score back to where it was.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Jairon! We're so glad to hear that our team has been able to assist you in lowering your debt and providing clear, thorough answers to your questions. It’s great to know that you're on track toward resolving your debt faster and working toward improving your credit score.

    Verified purchase
    PricePunctuality & SpeedStaffBilling

    Reviewed Nov. 12, 2024

    It’s stress free, very helpful and I don’t have to worry. Everything is in the same program. I have told friends and family members about the program. I was referred by my spouse. I hope one day I can make a little extra more money to raise my payment and be able to pay it more quickly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Yecenia, thank you for your kind words and for sharing your experience with Freedom Debt Relief! We're thrilled to hear that the program has eased your stress and provided a helpful, streamlined way to manage your debt. It’s wonderful that your spouse referred you and that you're now paying it forward by recommending us to your friends and family—that means so much to us!

    Verified purchase
    Staff

    Reviewed Nov. 12, 2024

    Everything has been going well, I appreciated all you help with getting my debt resolved. Thank you for all the negotiating you have done. I feel very confident that I will succeed in getting my debt paid off thanks to you! I will be recommending others in need of this help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words and for sharing your experience, Maria! We’re thrilled to hear that everything has been going well and that you feel confident about resolving your debt with our support. Negotiating with creditors is a big part of what we do, and it’s wonderful to know that our efforts are helping you feel empowered and on track toward becoming debt-free.

    Verified purchase

    Reviewed Nov. 12, 2024

    FDR takes a 25% fee, so if your negotiated settlement is a 40% reduction, you only save 15%. I feel like I could negotiate a better deal myself and not pay the 25% fee. For what they do, the amount of the fee seems extreme. They have no risk as the debt remains your responsibility.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your honest feedback, Carrie. We understand your concern regarding the fees associated with our program. Freedom Debt Relief's fee structure reflects the services we provide, including negotiating with creditors on your behalf, managing communications, and creating a streamlined process to help reduce financial stress.

    While it’s possible to negotiate directly with creditors, many clients choose our program for the convenience, expertise, and support it offers throughout the settlement process. Our team works to achieve the best possible savings while ensuring the process is manageable and tailored to your specific financial situation.

    We appreciate your thoughts and are always open to discussing ways to improve your experience. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Follow-Through

    Reviewed Nov. 12, 2024

    I'm only halfway through this process, but I can tell that this program does what they say that they're going to do, and it really works. Would use again if I was in the same situation. So far my total debt has been reduced to a third of what it would have been if I hadn't used Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind feedback, Markus! We’re so pleased to know that you’re seeing real progress and that Freedom Debt Relief has been able to help reduce your debt significantly. Our team is dedicated to delivering the results we promise, and we’re here to support you through the remainder of your journey to financial freedom. Please don’t hesitate to reach out if you need any assistance along the way!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Nov. 12, 2024

    Slow to react to my communication the person who is assigned to my case. Sent several emails to you about changing collection agency and never had a response. One creditor wrote off my balance and is still showing as a negotiations pending. Hope for better results in the future. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carey, thank you for bringing this to our attention. An account specialist will be reaching out to address your questions.

    Verified purchase
    Billing

    Reviewed Nov. 12, 2024

    I had foot surgery a year ago. I am a very active nurse with 2 jobs. The hours lost for my 8 week recovery really put me behind. Freedom Debt Relief has allowed me to combine my debt for a lower, doable payment & allowed me to get back up on my feet (literally).

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Tracie. It's incredible to hear how Freedom Debt Relief has helped you find a manageable solution, especially after such a challenging time with your surgery and recovery. We're glad to be part of your journey as you get back on your feet, both financially and literally! If you ever need further assistance, we're here to support you. Wishing you continued success and stability.

    Verified purchase

    Reviewed Nov. 12, 2024

    I haven't had any major problems concerning my account. It's not a swift program but it's productive and it's take away a lot of anxiety and stress knowing that FDR is working in your favor, most of my accounts have been negotiated and some of in the reviewing stage. Throughout the program, you still have the ability to enroll a new debt to your program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sharon, we’re thrilled to hear that Freedom Debt Relief has been able to alleviate some of the stress and anxiety around your financial situation. While the process does take time to yield results, it's rewarding to know that you are experiencing progress! Thank you for trusting us to work with you and for sharing your experience.

    Verified purchase

    Reviewed Nov. 11, 2024

    We are living in stressful times and having a company like Freedom Debt Relief is a huge part of our financial situation bringing about the best possible outcome in our financial future. Thank goodness for your support! I will be happy to recommend your services to others as well. Thanking you so much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Steve, thank you for sharing your experience and for your kind words! We understand how challenging these times can be, and we're so glad to be a source of support in helping you work toward a brighter financial future. Your willingness to recommend us truly means a lot, and we look forward to continuing to assist you every step of the way. Thank you for being a valued part of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Nov. 11, 2024

    This is my 2nd stint with FDR and the experience is just as great as the first time. The staff is professional and if one sticks to the program, you will be out of debt before you know it. I highly recommend this program for anyone who has debts over 10K. You will not regret it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Charles, thank you for choosing Freedom Debt Relief once again! We're thrilled to know that your experience has been consistently positive and that our team has provided the professionalism and support you value. Your advice to stick with the program is spot on—it’s key to reaching those debt-free goals! We appreciate your recommendation and look forward to continuing this journey with you.

    Verified purchase
    Customer ServiceCoverage

    Reviewed Nov. 11, 2024

    I have talked to Citi and they want to talk to Freedom but Freedom won't call them!!!! They told me yes they want to settle with Freedom. I want this done asap! I want both Citi cards added so I can start fixing my credit score!! This is taking way too long.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Stephen, thank you for bringing this to our attention. We understand the urgency of your request and want to be able to support you in every way possible to get this done. An account specialist will be reaching out to address your request and next steps.

    Verified purchase
    Customer ServiceStaffBillingRatesTransparency

    Reviewed Nov. 11, 2024

    I had a positive experience with Freedom Debt Relief for my debt consolidation needs. The team was professional and responsive, always willing to answer my questions and explain the process clearly. The consolidation plan they offered made it easier to manage my payments and provided some relief from high interest rates.

    The fees were transparent, though a little higher than I initially expected, which is why I’m giving 4 stars instead of 5. Additionally, there were a few minor delays in communication at times, but overall, they handled my account well. I feel much more in control of my finances now and would recommend Freedom Debt Consolidation to anyone looking for a reputable debt consolidation option.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Latonia, thank you for sharing your experience! We’re thrilled to hear that our team could provide clarity and support throughout your journey. We appreciate your feedback regarding fees and communication delays, and we’re continuously working to improve in these areas. Thank you for trusting us with your debt relief goals, and for your recommendation to others!

    Verified purchase
    StaffBilling

    Reviewed Nov. 10, 2024

    Thank You for helping me. I tried doing this on my own. It was just too much to keep up with the bills. One payment is better than several. Thank you. I do appreciate Freedom Debt Relief. Thank you to all that has helped me get through this time and for helping everyone out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lorena! We’re so glad we could support you through this challenging time! Managing multiple bills can indeed be overwhelming, and we’re happy to provide the structure and support to simplify things with one manageable payment. Thank you for putting your trust in Freedom Debt Relief, and please know that our team is here to help you every step of the way. If you have any questions or need further assistance, don’t hesitate to reach out. Wishing you continued success as you work toward financial freedom!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 10, 2024

    They have been excellent to work with. They kept it real and helped in every way possible with professional quality and kindness. Everything has been done on their end of the deal just like they said from our first phone call. Friendly people who care about you and your financial problems.

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    Response from Freedom Debt Relief

    Hi Michael, thank you for your kind words! We’re thrilled to hear that your experience has been so positive and that our team has been able to deliver on every commitment. Providing honest, compassionate support is our goal, and it’s wonderful to know that you feel cared for every step of the way. We’re here to help you stay on track toward financial freedom, and if you ever have any questions or need assistance, please reach out. Thank you for allowing us to be part of your journey!

    Customer ServiceContract & TermsPricePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Nov. 8, 2024

    I am currently facing financial difficulties, a situation that has persisted since July. Although I managed to keep up with my payments until September, by October, I found myself unable to continue. When I reached out to FDR for assistance, the initial response was understanding, and they paused my payments. However, my subsequent interaction in early October was far less pleasant; the representative I spoke with was not only rude but also attempted to intimidate me by suggesting that failure to make a payment could result in legal action from debtors. Despite explaining my inability to resume payments until the start of the new year, I was presented with two choices: pause payments or opt-out. Choosing the latter under the impression that I could restart payments in January seemed like my best option.

    Unexpectedly, in early November, FDR debited $1,292 from my account, leaving me with a negative balance of $763. Upon contacting them to rectify this oversight, I was informed nothing could be done until after the transaction had been processed—a process that took until Friday of the same week. My relief at believing the issue resolved was short-lived when it was revealed that only $867 would be returned to me due to FDR deducting an agreement fee—a fee that had never been mentioned previously.

    NOTE: I am currently awaiting a response from Jessica, who claims she is going to listen to calls to determine whether or not I get my money back. This experience has led me to caution others against engaging with this company. If you are considering opting out of their services, ensure you do so completely to avoid unexpected charges.

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    Response from Freedom Debt Relief

    Hi Wayne, we sincerely apologize for the experience you've had, and we appreciate you bringing this to our attention. It's our goal to provide clear guidance and respectful support to all our clients, especially during financially challenging times. Your feedback is extremely valuable, and we understand the importance of clear communication regarding payments and fees. We're working closely with Jessica to review the calls and ensure that all information shared with you is accurate and transparent.

    Thank you for your patience as we investigate this further. We hope to provide a resolution that meets your expectations and rebuilds trust.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2024

    Yes I will recommend to a friend. Getting a list together. Our customer service personal rep is amazing and very caring. Byron ** in a whole different time zone but always make himself available for me and my husband. He is so great and we trust him is why I am staying.

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    Response from Freedom Debt Relief

    Tamelia, thank you for sharing your experience and for considering us for recommendations! We’re thrilled to hear that Byron has provided such caring and dedicated support for you and your husband. Building trust and making clients feel supported are top priorities for us, and we're glad to hear Byron has delivered that. If you ever need anything, don’t hesitate to reach out—we’re here for you every step of the way!

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    Staff

    Reviewed Nov. 8, 2024

    I'm very excited to be working with Freedom to help resolve my debt. They have been very precise and professional about explaining to me on how the program works. I will have my debt paid off sooner and at a lower balance than what the creditors asked for. Now, I'm trying to help with my husband's debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Leslie, thank you for sharing your experience with us! We’re so glad to hear that you’re finding clarity and support with Freedom Debt Relief. It’s wonderful that the program is helping you achieve savings and a quicker path to being debt-free. We understand how important it is to have a clear plan in place, and we’re here to provide the support you need, every step of the way. Please don’t hesitate to reach out if you have any questions along the way. We’re excited to continue this journey with you!

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed Nov. 8, 2024

    I have not heard from them since I signed up. Left several messages but no response. I have no idea if this is even helping. I called two days after signing up and heard nothing was told to call if any questions but no one will answer. Am I doing the right thing or not. I don’t know

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    Response from Freedom Debt Relief

    Janice, we are sorry to hear you are having a hard time reaching us. Our team is available 7 days a week to assist you with any questions you may have. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2024

    So far very professional and trustworthy. I am anxious to hear the reply from trusted cc companies whom I trust and appreciate. I have had them for years and have had little to none problem ever. I am anxious to pay them Finding you was an answer to my prayer. I want to thank you and them. I am anxious to hear soon and start paying soon as well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary, thank you for your kind words and trust in Freedom Debt Relief! We’re thrilled to hear that you’ve found peace of mind through the program and are looking forward to helping you reach your goals. Working with long-standing credit accounts is something our team approaches with great care, and we’re here to guide you through every step of the process. If you have any questions or need updates on your settlements, please don’t hesitate to reach out. We’re grateful to be a part of your journey toward financial relief!

    Verified purchase
    StaffHonesty & Transparency

    Reviewed Nov. 8, 2024

    As I feel anyone would feel a little hesitant with moving forward making a decision like this. But I can honestly say that right from the start it was one of the easiest things I have ever done in my life. Which in turn helped with reassuring myself that I made the right decision. I would highly recommend going through the steps and working with them to help solve your debt needs. If I can be of any help, I would greatly recommend my representative.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Kaitlin! It’s completely natural to feel a bit hesitant when making such an important decision, and we’re so glad to hear that working with Freedom Debt Relief felt easy and reassuring right from the start. Our team strives to provide clear guidance and dedicated support to ensure each step is smooth and confidence-inspiring. Thank you for choosing FDR, and we’re here to continue supporting you on your path to financial freedom!

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    StaffRates

    Reviewed Nov. 7, 2024

    I didn't expect much but they have already resolved my biggest debt. Woo hoo. They are easy to talk to and explain everything so I can understand it. I had no other recourse as interest was eating me up. I hope to be free of all my debt in a couple of years.

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    Response from Freedom Debt Relief

    Congratulations on reaching this milestone, Linda! We're so pleased to hear that we've helped resolve your biggest debt—it’s a great step toward achieving full financial freedom. Our team is committed to keeping things clear and understandable, and it’s rewarding to know that this approach has made a difference for you. We're here to support you in every way possible as you continue on this path to becoming debt-free. Thank you for choosing Freedom Debt Relief, and we’ll be cheering you on every step of the way!

    Verified purchase
    PriceBilling

    Reviewed Nov. 7, 2024

    Things have not be explained clearly. I'm now getting e-mails requesting me to fill out tax forms but I'm unable to open documents. And it's now the 6th and my payment has not come out of my bank account. Will I be charged for your error. I need someone to tell me what is going on.

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    Response from Freedom Debt Relief

    Teresa, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.

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    Customer ServiceSales & MarketingStaffRatesTransparencyTimeliness

    Reviewed Nov. 6, 2024

    Updated on 07/08/2026: Received an email regarding an account I did not respond. The FDR representative called me the next day to see if I had filled out the DocuSign. I shared I was not sure if this was a legit. Because he called and took the time to explain I then went ahead and filled out the Docu sign. Calling me to confirm the email was replied to helped me to ensure it was FDR and not a SCAM.

    Original: The client rep Mr ** was very helpful in getting my program started and have resolved one account thus far to a lower rate so it can be paid off in a timely manner. I have referred two close associates to call and be interviewed for their program needs. Program is worthwhile to assist and get the customer "relief" from debt to start fresh with a new outlook.

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    Response from Freedom Debt Relief

    Mary, thank you so much for sharing your experience and for trusting us with your journey to financial relief! We're thrilled to hear that Joshua was able to support you in getting started and that you’ve already seen progress with one of your accounts. Referring friends and family is one of the highest compliments we could receive—thank you for sharing Freedom Debt Relief with those close to you. Our goal is to help each client reduce their debt in a manageable, timely way so they can achieve a fresh financial start. We're here to support you every step of the way!

    Verified purchase
    Customer ServicePunctuality & SpeedTransparency

    Reviewed Nov. 6, 2024

    Updated on 01/16/2025: This is my first time working with Freedom Debt Relief, and I’m glad I did. I have 2 and I’m very satisfied with it so far. It was also fairly quick to get the settlements to approve or reject and both were accepted because they were great offers. Thank you FDR.

    Original Review: I am still a new customer, however, I have been pleased with the service thus far. I hope it will continue for the duration of my time with them. They explained how the program works and advised me what I should expect. I had one call from a creditor and nothing else, so they reached out to them and they are no longer calling. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Sonia! We're delighted to hear that your start with us has been smooth and that you feel well-informed about the program. It’s great to know our team was able to handle creditor communications quickly and effectively for you. We look forward to supporting you every step of the way! Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceOnline & AppTransparency

    Reviewed Nov. 5, 2024

    I am very pleased with FDR and would definitely recommend them to a friend. I am very pleased with the updates and notices to my email. And like the text messages asking for my authorization to pay before they close a settlement. Their website is easy to follow as well and I can see how much money in my account at all times.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words! We're thrilled that our updates and notifications have been helpful to you and that you find our dashboard easy to navigate. It’s wonderful to know you feel informed and in control of your progress. Your recommendation means a lot to us—thank you for choosing Freedom Debt Relief!

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    StaffRatesTransparency

    Reviewed Nov. 5, 2024

    I Freedom a rating of good. This is my first closure of debt. I am satisfied and I am the ratings will go higher. Now my support team is awesome, they check with me to see if I have any concerns or problems. They keep me updated on the progress of the relief process. They’re very courteous and respectful, as well as showing concern about my situation. I’m satisfied and I have made a referral to some friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Billy, thank you for your feedback. We are happy to hear that you feel supported and that you are seeing progress with your program. Thank you for choosing FDR!

    Verified purchase
    Staff

    Reviewed Nov. 4, 2024

    I had a very good experience with FDR. The gentleman who handles my account is very professional and respectful. I feel he went above and beyond what was expected. I'm very thankful for all he has done for myself. Demetrius is a valuable asset to your company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback, Larry! We're so glad to hear that Demetrius provided you with the professionalism and dedication you deserve. We’re proud to have team members like him who go the extra mile to support clients like you. Your kind words will certainly be shared with him, and we’re here to continue supporting you on your journey to financial freedom. Thank you for choosing us!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Nov. 4, 2024

    When we signed up you all was understanding about our first payment had to wait. When we called to make our payment. You was nice to tell us we had to wait till the date it was due. Jackson was helpful and answered all of our questions. He found the ones we need and submitted those.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Jonathan! We're glad to hear that Jackson was helpful and able to answer all your questions. We know flexibility is important, especially in the beginning, and we’re here to support you every step of the way. Please don’t hesitate to reach out if you need anything else.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 4, 2024

    Barely starting the program so will see the outcome soon, read all the comments from others on the program. I seen excellent comments so I did join in to get out of debt asap. The representative are very helpful and courteous. They also have you call if you have any questions regarding your account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Karen, thank you for trusting us to help you on your journey to becoming debt-free! It’s great to hear that you found our team helpful and courteous right from the start. We’re here for you every step of the way, so please reach out whenever you have questions or need assistance. We look forward to helping you achieve your financial goals!

    Verified purchase
    Punctuality & SpeedTransparency

    Reviewed Nov. 4, 2024

    All aspects of how the process works and expectations were clearly explained. All questions were throughly explained. Overall explanations and concerns were discussed along with the potential time line required throughout. There was no stress and was not hurried to make a quick decision. The calmness and patience and respect that was shown me wasn't appreciated.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful feedback, Noe! We’re glad to hear that everything was clearly explained and that you felt calm and respected throughout the process. It’s important to us that you feel confident and informed as we work together. If you have any further questions or need support, we’re just a call away.

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    Staff

    Reviewed Nov. 4, 2024

    Freedom Debt Relief has been excellent to work with, they worked hard at negotiating my debt and resolving them. Everyone I spoke to was kind and courteous and really appeared to care about helping me resolve my debt. They even resolved several of my debts earlier than expected. It helped me rebuild my credit profile faster.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary Lou, we’re so glad to hear about your positive experience and that we could help you resolve your debt even faster than expected! Our team is committed to supporting clients like you every step of the way. Thank you for your trust and for letting us be a part of your journey toward rebuilding your financial health. Congratulations on your progress!

    Verified purchase

    Reviewed Nov. 4, 2024

    Freedom Debt Relief immediately begins looking at debt and begins contacting creditors to begin processing a plan of action. I satisfied my plan in 24 months instead of the 48 months as previously discussed. The creditors were satisfied and I was able to start over. Good, good, good, good.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your success story, Karren! It’s fantastic to hear that you completed your program in half the time originally planned and were able to move forward with a fresh start. We’re thrilled we could support you in reaching your goals. Congratulations on your progress, and thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Nov. 3, 2024

    Freedom Debt Relief rep Larry L was very knowledgeable and explained everything clearly. He also answered every question and explained every answer until I fully understood what the program was and how it worked. I am so glad I decided to make the call! I would definitely recommend this to anyone that wants help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    James, thank you for sharing your experience with Larry! We’re so happy to hear that he was thorough and made sure you fully understood the program every step of the way. Knowing you feel confident and well-informed means a lot to us. We’re grateful you chose us and appreciate your recommendation. We look forward to helping you reach your financial goals!

    Verified purchase
    Customer Service

    Reviewed Nov. 3, 2024

    I have not had any experience except over phone but it was very good. No one has taken $$ from my account to put on designated acct. I was told it would be taken out Nov 2nd. Perhaps that is because of weekend and my bank is closed on Saturdays?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karen, thank you for sharing your experience with us. Draft processing times can take a couple of days, we encourage you to review your dashboard to see that your payment has cleared. Thank you for choosing FDR!

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    StaffRates

    Reviewed Nov. 3, 2024

    I wasn’t sure I could believe or trust the process, but after talking through things and getting all my questions answered, I am relieved to know this program exists. Feel like there’s light at the end of the tunnel. I am thankful for programs like this that help when interest gets out of control.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Lindsey! We completely understand that starting a debt relief journey can feel uncertain, and we're so glad we could provide the clarity and assurance you needed. Knowing you feel a renewed sense of hope and relief is why we’re here. We're honored to help you regain control over your finances and support you every step of the way!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 3, 2024

    I have had excellent customer service with FDR. I consistently have my questions answered and am always happy at the end of the call. I am grateful I enrolled into the program. I have so much more time to do other more enjoyable things in life rather than worry about bills. I love to watch my dedicated account grow and increase with time. Keep up the great work. I thank you!!

    Sincerely,

    Victoria

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing this with us, Victoria! We’re thrilled to know our team has been able to provide the excellent service you deserve. It’s wonderful to hear that you feel more at ease and can focus on enjoying life, all while seeing the progress in your dedicated account. We’re here to support you every step of the way—thank you for being part of the FDR family!

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    Customer ServiceStaff

    Reviewed Nov. 3, 2024

    Their call center it’s rude and impatient. Talked to two customer service agents and they were rude and arrogant. They wanted to rush me off the phone, and didn’t want to take the time to explain what the process was, and they were ready to let me go as a customer.

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    Response from Freedom Debt Relief

    Hello Freddy, we’re truly sorry to hear about your recent experience, and we appreciate you bringing this to our attention. Providing attentive and respectful service is incredibly important to us, and we apologize if we fell short of those standards. Please know that we’re committed to ensuring each client fully understands the process and feels supported at every stage. We’d appreciate the chance to address this directly, an account specialist will be reaching out to address this matter.

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    StaffBilling

    Reviewed Nov. 3, 2024

    Helping me with my debt problems. They were very helpful, helping resolve my credit card debt. The representative I dealt with was very knowledgeable and I felt very comfortable dealing with her. This should help me with my money issues. In four years I should be debt free. And get my credit back on good standings.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, John! We're glad to hear our representative provided the support and knowledge you needed to feel comfortable throughout the process. Helping you work toward a debt-free future and restoring your financial well-being is our top priority. We’re excited to be on this journey with you—here’s to the progress ahead and a brighter financial future!

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    Customer ServiceStaffBilling

    Reviewed Nov. 3, 2024

    They were very knowledgeable and answered all of our questions, would highly recommend them for their service to anyone that is in trouble with credit card debt, they have a program for everyone that has trouble with credit card debt, give them a call. You won't be disappointed, I promise.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful recommendation, Gerald! We're thrilled to hear that our team was able to answer all your questions and help guide you through the process. It’s our goal to make finding relief from credit card debt as accessible and straightforward as possible, and we’re grateful you chose us to help. Thank you again for your trust and for spreading the word!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2024

    Rob gave me great service from beginning of our conversation until end of it. Excellent customer service. And it was my birthday at the end of the month and he sent me a happy birthday birthday. Always thinking about the customer. Excellent job. I’m on my way making my life better. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Diane, thank you so much for sharing this wonderful feedback about Rob’s exceptional service! We’re thrilled to hear he made you feel valued and appreciated, especially with a thoughtful birthday message. Knowing he provided such attentive care means a lot to us, as we strive to make every client’s journey as supportive and positive as possible. Congratulations on taking these steps toward a better financial future!

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    StaffBilling

    Reviewed Nov. 2, 2024

    I am so grateful for the time and patience you gave me in explaining the details and choices I needed to understand and I realize I now have made the best choice and I no longer face each day stressed about resolving my credit card debt. God bless and thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Margaret! We’re grateful for the opportunity to assist you and so glad to hear that our team was able to provide clarity and peace of mind. Knowing that your stress around debt has lessened is what makes our work so rewarding. We’re here for you every step of the way—please reach out anytime you need further support. Blessings to you as well, and thank you for choosing us to help you on this journey!

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    Customer ServiceStaff

    Reviewed Nov. 2, 2024

    Relief is the key to my feelings about the Freedom Debt Relief program. The customer service agents have been very supportive, professional, and knowledgeable!! I am very relieved to be in this program, and to know that I will make real progress on reducing my debt in a method that I can afford. It is easy to begin the process, and the agents have answered every question!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Susan! We're thrilled to hear that joining the program has brought you such a sense of relief. Our team is dedicated to making the process as smooth and supportive as possible, and it’s great to know that their guidance and expertise have been helpful to you. We’re here for any questions that come up along the way, and we look forward to helping you reach your financial goals!

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    Punctuality & Speed

    Reviewed Nov. 2, 2024

    You’re very good at what you do. Actually I was with another company but I had to drop them to come to you. The first time I was with you it was the same thing. I am very satisfied. You are very reliable. And you work fast. You don’t play, you just get the job done in a timely manner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Claire! We’re honored that you chose to work with us, and it's wonderful to hear that our team's dedication and efficiency have made a positive difference for you. Our goal is always to provide the reliable, fast support that our clients need to achieve their financial goals. Please don’t hesitate to reach out whenever you need us— we're here every step of the way!

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    Price

    Reviewed Nov. 2, 2024

    They came up with the perfect affordable plan for me and I got to choose my date. Really happy that it’s gonna be resolved within 4 years instead of 20+ years. They were super nice and answered all of my questions and concerns, I didn’t want to feel stupid and they made it a comfortable transition!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We’re so happy to hear that you had a positive experience with us, Alysia! It’s great that we could create a plan that works for you, and we’re thrilled that you feel comfortable and supported throughout the process. Being able to resolve your debt in just a few years instead of decades is an amazing step toward financial freedom, and we’re excited to be a part of your journey. If you ever have more questions or need help along the way, don’t hesitate to reach out!

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    Customer ServiceStaff

    Reviewed Nov. 2, 2024

    Love your customer service. I was fully explained what your service provides. And full understanding how much money I will be saving. So happy about it. Look forward to my future. Maybe I will be able to Graduate soon hopefully. I will recommend freedom debt relief. Thank you. Joyce **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Joyce! We’re thrilled to hear that you had a positive experience with our customer service and that you fully understand how our program can help you save money. Your optimism about the future is inspiring, and we’re excited to support you on your journey to graduation. Thank you for recommending Freedom Debt Relief to others! If you have any questions or need assistance, don’t hesitate to reach out. We're here for you!

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    Customer ServiceContract & TermsStaff

    Reviewed Nov. 1, 2024

    I feel like the representative did a great job explaining the process and providing a clear picture of the value in the service provided. I am satisfied with my arrangement so far and am excited to see my credit improve as time goes on. I’m happy to have finally begun this process. I had to start somewhere and this was excellent services that made me feel comfortable when we live in a time where it’s difficult to trust anything online or over the phone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback with us, Amanda! We’re thrilled to hear that your representative provided clarity and made you feel comfortable starting this important journey. We understand how challenging it can be to navigate financial solutions, especially in a time when trust is essential. Our goal is to provide transparent, reliable support and a positive experience from the start, so it’s wonderful to know you’re satisfied with the program. We’re here to support you every step of the way, and we’re looking forward to helping you achieve your financial goals. Thank you for choosing Freedom Debt Relief!

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    StaffHonesty & Transparency

    Reviewed Nov. 1, 2024

    I am glad to be in the program. You all make it so easy for me to get out of my problems. You are number 1 and the people are always amazing and happy and honest to my needs. I also like the way they give me honest advice and feedback. Thanks you so much for your kindness, support. Joseph

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Joseph, for your kind words! We’re so glad that you feel supported and are finding the journey smooth and straightforward. It’s our goal to provide honest guidance, making the path to financial freedom as stress-free as possible. Your positive experience is incredibly rewarding for us, and we’re honored to be part of your journey. Please don’t hesitate to reach out anytime—we’re here to help every step of the way!

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    Customer ServiceMaintenanceStaffBilling

    Reviewed Nov. 1, 2024

    I'm really very thankful and happy that I went this route. There are so many options on how to try to fix debt but usually it's scary because you don't know where to start or who to trust. The trick with this program, is to be PATIENT, and let them do their job. IGNORE the offers to go with creditor options to resolve your debts with them... This part is tricky because you wonder, "am I doing the right thing??" Well I can say from personal testimony that you are.

    I started paying on one of my enrolled cards and had to remove it from the debt relief program, because the creditor called and I gave in because I was impatient.. now, I am STILL paying off that one card, meanwhile, every other debt that was enrolled with Freedom Debt Relief, is now paid off, closed and completely behind me... So, my advice, stay patient, make your payments, ignore the creditor calls the best you can and don't let them trick you. Freedom Debt Relief has got you!!! And you will be thankful at the end of the day that you went with them to resolve your issues.

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    Response from Freedom Debt Relief

    Hi Kamira, thank you for your thoughtful feedback and encouragement to others in the program! It’s true that sticking with the process and trusting our team to handle negotiations is key. We understand how tempting it can be to handle things directly, but your experience shows how valuable it is to stay the course with us. We're so glad to hear you’ve seen such positive results with your enrolled accounts and that the support from Freedom Debt Relief has made a difference. We're here anytime you need, and we’re grateful you chose us to help you move forward with confidence!

    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Nov. 1, 2024

    I never wanted to use a relief program and tried so hard to keep up with my credit card debt, When I contacted Freedom DR they were upfront about the process and consequences/andvantages, Calmed my anxiety and never made me feel ashamed. Their customer service is wonderful and returns correspondence quickly. Thank you Freedom Debt Relief for taking this off my shoulders.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Barbara. We understand how hard it can be to reach out for help, and we're grateful you trusted us to support you through this process. Our team is here to make it as seamless and transparent as possible, and it’s wonderful to know you feel relieved and supported. Please don’t hesitate to reach out at any time—we’re here for you every step of the way!

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    Staff

    Reviewed Nov. 1, 2024

    You guys doing great job - from the first time I was nervous but when I saw my credit debts getting clear little I start trusting guys. Now I am happy with you guys - I will recommend you guys to all my friends who need help. Thank you so much for your dedication and support.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cherif, thank you so much for trusting us and for your kind words! We're thrilled to hear you’re seeing positive progress and feel comfortable with our team. Your recommendation means a lot to us, and we're here every step of the way to support you. Please don’t hesitate to reach out if you need anything!

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    Staff

    Reviewed Nov. 1, 2024

    I’m am happy to do this program that works well with me. This is an amazing program to do to help to get out of debt.. I used this program years ago and didn’t think I would have to use them again but I did and I’m thankful it still exists.

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    Response from Freedom Debt Relief

    Suzette, thank you so much for your kind words and for trusting us again to help you on your path to financial freedom! We’re glad the program is working well for you and that it’s there to support you whenever you need it. Your progress is something to be proud of, and we’re here for you every step of the way. Thank you for sharing your experience—it means a lot to us!

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    Staff

    Reviewed Nov. 1, 2024

    Easy to work with and understand. It’s helps to alleviate some of the stress. I’m taking care of a sick husband and without his income, debt is a big issue. I hope this program will get me where we need to be. Thank you for this service. Thank you Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Pamela, thank you for sharing your story with us, and we're honored to be able to support you during such a challenging time. We're here to help ease the financial stress so you can focus on caring for your husband, and we're committed to getting you where you need to be. Thank you for putting your trust in us, and please don't hesitate to reach out whenever you need assistance. We're here for you!

    Customer ServicePricePunctuality & SpeedRates

    Reviewed Oct. 31, 2024

    DO NOT CALL THESE PEOPLE. You can do much better on your own. The Creditors will work with you directly and give you MUCH better settlements. FDR will charge you for each settlement, make you wait to settle until the accounts go into collection. They do nothing but take your money and drag out the process as long as possible. If your account was say, 1,800, they wait MONTHS until the interests have driven it up to 2500. Then they 'settle' the account for 1,700 BUT THEY CHARGE you each month for charging you, AND a 'settlement' fee!!! You end up paying more, losing your credit and the Creditors get paid a paltry sum. FDR should be shut down immediately. They are NOT ON YOUR SIDE. They are on their own side. In Business to take advantage of people struggling to pay off their accounts. Do it yourself. You will SAVE a TON of money.

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    Response from Freedom Debt Relief

    Thank you for sharing your feedback. It sounds like you've had a frustrating experience, and we’re sorry to hear that we did not meet your expectations. FDR strives to be transparent with clients about the process, including fees and timelines, but we understand that debt relief can be a challenging journey. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffBilling

    Reviewed Oct. 31, 2024

    I was in trouble financially. On a fixed income, using credit cards, no budget I found myself getting behind after a few unexpected expenses because I was buying my house. Then a close friend said to me one day, "You should call Freedom Debt Relief." She was enrolled with them and was finding relief. So I called and they asked me some questions and told me I was eligible, explained my options and how the program works and I signed up that day. I have not regretted my decision for a minute. I signed up in the first quarter of 2022. I had eight accounts I believe and with the help of FDR helping me they just finished with my last account. I have paid off 3 or 4 of these accounts. I would have been paying on these accounts for the next 20-25 years! I have always been greeted kindly when I call and treated with great respect. Freedom Debt Relief is helping to give me a new lease on life. I am very grateful.

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    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Jennifer! We're thrilled that Freedom Debt Relief has been able to help lift the burden and work with you on paying off those accounts much faster. It’s inspiring to see your dedication paying off, and we're grateful for the trust you've placed in our team. We're always here to support you and are excited to see you continue on this path to a brighter financial future!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 31, 2024

    I have had a very positive experience thus far with this program. I have no complaints to mention due to the fact they are very attentive to my needs. They are quick to respond to me and answer the questions I present to them. The staff seems to be knowledgeable in providing accurate information to guide you in the proper direction to resolve issues that arise.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Wendy! We’re thrilled to know that you’ve felt well-supported and that our team has been able to address your questions promptly. Attentive and knowledgeable service is a priority for us, and it's great to hear it’s making a positive difference for you. Please don’t hesitate to reach out anytime; we’re here to help you reach your financial goals every step of the way!

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    Communication

    Reviewed Oct. 31, 2024

    I am pleased with the progress that we are making towards dissolving my debt. This is actually moving faster than I anticipated. Will continue to work towards my goal. I will continue to make progress with my deposit. I have a great team that keeps me informed throughout this process.

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    Response from Freedom Debt Relief

    Thank you so much for your positive feedback, Edith! We’re glad to hear that the program is progressing faster than you expected and that you feel well-supported along the way. Your commitment to making deposits and staying engaged with the process is truly key to reaching your goals, and we’re excited to be part of your journey to financial freedom. Keep up the great work!

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    Billing

    Reviewed Oct. 30, 2024

    I have been very pleased with Freedom Debt Relief. My debtors do not send me nasty letters or threaten to sue me. I would recommend Freedom Debt Relief to anyone who is serious about getting out of debt. I send in my payment 2 times a month auto pay from my checking account and I don't miss it. It makes it easy on me not to be writing checks. Thank you.

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    Response from Freedom Debt Relief

    Mary, we’re so glad to hear Freedom Debt Relief has made a positive difference in managing your debt! Automatic payments can be a real relief, making it easier to stay on track without the hassle. Thank you for your kind words and for recommending our program. We’re here to support you on your journey to financial freedom!

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    Customer ServiceStaffBilling

    Reviewed Oct. 30, 2024

    Freedom Debt Relief help me pay off my debts and start anew. They worked out a plan to pay off my debts and make it easier to lower the payments so I can breathe. I would have had to go on my own and deal with each debtor. They do all the communication for me!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Antonina! We’re so happy to hear that Freedom Debt Relief has given you the breathing room you need and taken on the communication with your creditors. Starting fresh with a manageable plan can make all the difference. We're here to support you every step of the way!

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    Refunds & PayoutsStaff

    Reviewed Oct. 30, 2024

    I genuinely recommend Freedom Debt Relief because they’ve provided me with much-needed support during a challenging time in my life. With a member of my household losing their job, dealing with illness, and a recent move due to our landlord wanting to sell the house, it’s all been quite overwhelming. On top of that, my kids have been acting out in school, which adds to the stress.

    I’ve come to realize that it’s okay not to have everything figured out. Freedom Debt Relief is giving me a valuable opportunity to get my finances back on track. Right now, I’m pursuing my Bachelor’s degree, but my debt has made it hard to pay for classes. I often find myself prioritizing others over my own needs, and I’ve started to see how that’s held me back. With the help of FDR, I feel like I have a second chance to do things right.

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    Response from Freedom Debt Relief

    Falisa, thank you for opening up and sharing your story. It’s truly inspiring to see your resilience through so many challenges, from job and housing changes to balancing family and education. At Freedom Debt Relief, we’re honored to provide you with the support you need as you work toward your Bachelor’s degree and refocus on your financial goals. Remember, prioritizing yourself is a strength, and we’re here to help you achieve that peace of mind. Wishing you continued success, and thank you for your heartfelt recommendation.

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    Billing

    Reviewed Oct. 30, 2024

    I would recommend this program to anyone who has had some unforeseen seen circumstances happen in their lives like I have. I have had the unforeseen death of a parent leaving me with almost 400 $ more in bills each month. This program will allow me to make my payments and keep the family farm.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Lori. We understand how challenging unexpected life events can be, and we’re honored to support you in preserving something as meaningful as your family farm. It’s wonderful to know that the program has provided the stability to manage these new expenses. We're here to help every step of the way, and we’re grateful for your recommendation.

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    Customer ServiceBilling

    Reviewed Oct. 29, 2024

    Was wondering if you guys are supposed to notify all the companies that you're paying off that you guys are taking them over with all of this. Or what. I get phone calls everyday wondering what's going on. Shouldn't you guys be notifying them about y'all taking the bills with this.

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    Response from Freedom Debt Relief

    Hi Caroline, we understand creditor calls can be overwhelming. We have resources in your dashboard that can help guide you through these tough conversations. An account specialist will be reaching out to address your concerns and provide you additional support.

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    StaffRates

    Reviewed Oct. 29, 2024

    All representative of your company I have dealt with have been very informative and explained program well. Starla was always available to help with questions and is a very competent representative. I felt like I had a personal rep. handling my case. Company seems like it has my best interest at heart.

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    Response from Freedom Debt Relief

    Susan, we’re thrilled to hear that you had a positive experience with our team, especially with Starla’s support! Providing a personalized experience is exactly what we aim for, so knowing you felt well-informed and supported throughout means a lot to us. Thank you for trusting us with your journey, and we’re here to help every step of the way!

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    Staff

    Reviewed Oct. 29, 2024

    I spoke with a representative who was extremely helpful as I was nervous about the process. She assured me that I was not alone and many people have expressed the same fears. She explained in detail the process and was able to allay my concerns. I would highly recommend this company.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Marcia! We’re so pleased to hear that our representative was able to address your concerns and guide you through the process with care and clarity. Knowing that our team can provide the assurance and understanding needed during such an important decision means a lot to us. Thank you for your recommendation, and we're honored to support you on your path to financial relief!

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    Staff

    Reviewed Oct. 29, 2024

    The efficiency of the staff is awesome. I have been helped effectively every time I’ve had a road block. I am thankful for this program. The tips and the information is very helpful too. I have shared my experience with my family in hopes they check it out if they need to. Had I known about this program before I would have started earlier. I applaud the original owner for coming up with this idea to help others. I feel much much at ease knowing that the time will come when I will be free of debt again.

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    Response from Freedom Debt Relief

    Thank you for sharing such wonderful feedback, Lilia! We’re delighted to hear that our team has been able to provide effective support whenever you’ve needed it and that the resources and tips have been helpful. It’s great to know you’ve felt empowered enough to share your positive experience with family. We're here to support you every step of the way, and we look forward to celebrating that debt-free milestone with you. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed Oct. 28, 2024

    We are feeling very positive paying off our debt with Freedom instead of constant worry and stress we had before. We do not have to deal with pressure from debters or worrisome nasty collectors. This we are grateful for.. We did not know where to turn. I lost my job at the time of this debt and was without any other income to help with the bills and the debt we made when I was working of which we could afford at that time. We saw an advertisement on Facebook about Freedom Debt relief and I called and was greeted with a very nice person and very knowledgeable. We decided to try them and we are very happy we did.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Kathy! It’s truly rewarding to hear how FDR has helped bring peace of mind and relief from the constant worry that debt can bring. We're glad we could be there for you during a challenging time and that our team provided the support and understanding you needed. We’re here for you every step of the way—thank you for choosing FDR!

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    Punctuality & SpeedStaff

    Reviewed Oct. 28, 2024

    FDR has been very helpful in helping me reach my goals. It has taken a 9 months to reach settlements and I achieve the accelerated program by making my deposits on time and prompt. I am looking forward to finishing my goal of no debt with the help of Financial Debt Relief.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jeannie! We're glad to hear that FDR has been a helpful partner in reaching your goals, and that your commitment to timely deposits has accelerated the process. Keep up the great work, and we look forward to celebrating with you as you achieve your goal of being debt-free!

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    Staff

    Reviewed Oct. 28, 2024

    I would absolutely recommend to everyone. Not only do you give top-quality care but your Team works together and represent FDR proudly. Just outstanding service all the way around. The information FDR provides makes the whole process so clear and smooth and it's so nice FDR always has your back.

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    Response from Freedom Debt Relief

    Mary, thank you so much for your kind words and for recommending us! We’re thrilled to hear that our team has provided you with top-quality care and clear guidance throughout the process. Knowing that you feel supported every step of the way is exactly what we strive for. We're here whenever you need us—thank you for being part of the FDR family!

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    StaffHonesty & Transparency

    Reviewed Oct. 28, 2024

    I've worked with Freedom Debt Relief. They are honest and they will do their best to help you. They will negotiate down to the lowest negotiations they can get. They will let you know step by step of what's going on and they will save you money. I highly recommend them because they will definitely work and try to help you out as much as they can.

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    Response from Freedom Debt Relief

    Lonnie, thank you for your recommendation and for trusting us with your debt relief journey! It’s wonderful to hear that our step-by-step communication and commitment to securing the best settlements has been so helpful for you. We're here to support you every step of the way and are glad to know you feel informed and cared for. Please reach out anytime—you’re not alone in this process!

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    Reviewed Oct. 28, 2024

    After dealing with 2 other companies in the past for debt relief, Freedom Debt Relief is by far the winner. They communicate well and let you know what’s happening with your account every step of the way. I appreciate that. I would surely recommend Freedom Debt Relief to my friends. I’m happy I found them.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Barbara! We’re thrilled to hear that Freedom Debt Relief has stood out for you and that our communication has made a difference. Knowing you feel supported and informed is exactly what we aim for. We appreciate your trust and are excited to help you on this journey. Please don’t hesitate to reach out if you ever need anything!

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    Punctuality & SpeedStaff

    Reviewed Oct. 28, 2024

    So far they have been excellent! Taken care of a part of my debt and I’ve only been with with them 6 months. Can’t wait till I’m done and be completely debt free! Would recommend them to whoever needs! I will tell others about them for sure! Can’t wait to graduate!

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    Response from Freedom Debt Relief

    Thank you for the wonderful feedback, Molly! We’re thrilled to hear that you’re already seeing progress, and we share your excitement for the day you graduate debt-free! Your recommendation means a lot to us, and we’re here to support you every step of the way. If you ever need anything along the journey, don’t hesitate to reach out. Keep up the great work—you’re doing amazing!

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    Staff

    Reviewed Oct. 28, 2024

    I am so happy I decided to go with Freedom Debt Relief for help reduces my debt. I feel so relieved that they can help me get out of debt. I can breathe again!! They are very professional and always willing to take the time needed to answer my questions! Thank you freedom debt relief!!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Tammy! We’re so glad to hear that you’re feeling relieved and supported with Freedom Debt Relief by your side. It’s our priority to provide professional and attentive service as you work toward a debt-free future. We're here for you every step of the way!

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 26, 2024

    I have had great customer service and FDR has worked with me and have always been cooperative. FDR has given me options for quicker graduation and I never felt pressure to take on any alternative ways of paying down my debt. They have always been informative as to my position in the workings of my case.

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    Response from Freedom Debt Relief

    Thomas, it's fantastic to hear that you've had a positive experience with our customer service and that the Freedom Debt Relief team has provided you with options that suit your needs without added pressure. We're committed to offering support and clear communication so that you feel confident in each step of the process. Thank you for sharing your journey with us, and we're excited to continue helping you reach your debt-free goals!

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    Customer ServiceStaff

    Reviewed Oct. 26, 2024

    My experience with talking to customer service was always excellent. However I would ask for more one on one calls from them at least once a week to see if there were any questions, was I uneasy about how things were going, did any collections call and how could they help with any nervousness or handling of the calls. Yes the dashboard is very helpful. However placing such trust of my finances, the length of time for every account to be finalized is a bit scary and not even knowing Freedom and expecting to place such trust in this, well, a courtesy call to touch base, to say, "Here we are for you and expecting computer to replace human." Yes I know there are thousands of people Freedom is dealing with each day but it sure would be helpful to ease that fear and uneasiness.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful feedback, Susan. We’re thrilled to hear that your experience with customer service has been excellent, and we completely understand how important personal connection and reassurance are in a process like this. Your suggestion for regular courtesy calls is valuable, and we’re glad you’ve shared it with us. We’re here for you every step of the way and will continue to work on ways to ensure you feel supported throughout your journey with us. An account specialist will be reaching out to address your concerns.

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    Customer ServiceSales & MarketingPriceOnline & AppStaffBillingEase of Use

    Reviewed Oct. 26, 2024

    I am Happy with my experience with Freedom Debt Relief because of the affordable monthly payments to my dedicated account. Also the debt I have will be resolved in 24 months. The app is informative and very useful and easy to use. The Freedom Debt Relief program will allow me to be debt free and finally achieve peace of mind. No more debt collection representatives calling my personal cell phone and no more unwanted emails.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jacob! We're glad to hear that our affordable payment plan, dashboard, and timeline to being debt-free have brought you peace of mind. It’s wonderful to know that our program has helped ease stressors caused by creditors communications. We're here with you every step of the way on your journey to financial freedom! Thank you for choosing FDR!

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    StaffCommunication

    Reviewed Oct. 26, 2024

    I’m am so thankful I was recommended to this company. They have been nothing but helpful and supportive. They have answered all my questions and feel very grateful. They keep me informed about the progress of my account. I would definitely recommend them to anyone that needs debt relief and hopefully they can also get help.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Maria! We're thrilled to know that you've found the support and guidance you were looking for. Keeping you informed and addressing all your questions is a top priority for us, and it's rewarding to hear that this has made a difference for you. Recommendations from clients like you are the highest compliment we could receive. We're here to support you on your journey to financial freedom every step of the way!

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    Ease of Use

    Reviewed Oct. 25, 2024

    Before I fully committed to doing debt relief I was hesitant to do it because it sounded too good to be true, eventually I gave it a try and haven't looked back since! Everything throught out this entire process has been easy to manage with the website also being easy to navigate!

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    Response from Freedom Debt Relief

    Thank you for trusting us, Richard! We understand that taking the first step can be challenging, especially with something that feels "too good to be true." It’s fantastic to hear that the process has been straightforward and manageable for you. We’re thrilled to provide tools like the dashboard to help make each step easier and keep you on track. Here’s to continued progress toward financial freedom!

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    Customer Service

    Reviewed Oct. 25, 2024

    I am blessed because Ms. C. ** called out to me with impeccable timing. The debt I have felt completely insurmountable mountain. Something like Mt. Everest's. Now with her kindness and compassion and empathy, I am on my way to true finance freedom! ZERO debt in just a few years.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Traci! We’re so glad to hear that our agent's support and empathy have made such a difference for you. We’re here to walk with you each step of the way as you climb that mountain toward true financial freedom. You’re making incredible progress, and before you know it, you’ll be celebrating a debt-free future!

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    Punctuality & Speed

    Reviewed Oct. 25, 2024

    Things are starting to happen quickly now. It took time to get here, but the benefits are coming into focus. This will be giving me a much brighter future and I am looking forward to seeing the results of this program. I look forward to possibly getting this resolved in less than the 4 years that we originally planned for this. Again Thank You. Tom

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    Response from Freedom Debt Relief

    Thank you, Tom! We’re thrilled to hear that you’re seeing progress and that your hard work and determination is beginning to make a difference. It’s great to know you’re feeling positive about a bright financial future and the possibility of achieving your goals. We’re here to support you every step of the way!

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    Customer ServiceRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Oct. 24, 2024

    The main account I needed help with that I was told after I signed up with FDR, FDR wouldn’t help me with. AFTER I was told I could be help with this account. They start you off being really nice and they’re gonna help you and you can call them anytime in and every time you call you get a different person at Customer Service and nobody can answer you on this account that I needed help with, and then I find out that you don’t contact all my accounts until I have some money in my account to help with it even though you gave me an amount to pay for help it’s just a big mess. So I was the one that had to call all my creditors. I was the one that sent them letters. I was the one that did all the foot work when I was asking for help I had to figure stuff out by myself being my own advocate, I just fell that I was misled.

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    Response from Freedom Debt Relief

    Hi Gina, we are sorry to hear that you feel that we have not been able to help you with your accounts. An account specialist will be reaching out to address your accounts and concerns.

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    Customer ServiceStaffRates

    Reviewed Oct. 24, 2024

    I like that I can call with any questions and they will help me right away. I really like Shaun **. He’s very patience and kind and very helpful! Everyone I have dealt with is ready to help you. I believe this is the right way to go to pay off my debts and have peace of mind. I’m so ready to be free and clear with my debts and not worry anymore of having to pay high interest n never seeing my debts go down!

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    Response from Freedom Debt Relief

    Thank you for your kind words, Olga! It’s wonderful to hear that Shaun and the rest of our team have been able to support you through this process. We’re here to help you achieve that peace of mind, and we’re excited to be a part of your journey toward financial freedom. Don’t hesitate to reach out whenever you need assistance!

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    StaffBilling

    Reviewed Oct. 24, 2024

    I am very please with the program and payment options they provided for me. I have the highest confidence that they will help me to get out of debt thereby raising my credit score. The agents are kind and understanding. I feel they really have passion to help their clients to move forward to better their lives. I can view my progress online. Which is so convenient. Also they have articles to read to help you every step of the way.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Alecia! We’re delighted to hear that our program, flexible payment options, and online resources have been helpful to you. It’s wonderful that our team has provided the support and understanding you deserve on your journey to financial freedom. Your confidence in us means a lot, and we’re committed to helping you achieve your goals every step of the way!

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    Billing

    Reviewed Oct. 24, 2024

    I am so pleased with my experience with Freedom Debt, I was enrolled for over a year with another company and they ended up not being legit, took my money for a year and never sent one notice to my credit card companies. It's only been 2 months and I have 2 settlements. I like it so much I had my sister enrolled yesterday with Freedom Debt, I love it so far.

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    Response from Freedom Debt Relief

    Hi Lori, we're thrilled to hear about your positive experience with Freedom Debt Relief! It's great that you've already seen real progress with two settlements in just a couple of months. Thank you for trusting us with your financial journey and for recommending us to your sister—it means so much. We're here to support you both and look forward to helping you achieve even more financial peace of mind!

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    Sales & MarketingStaffHonesty & Transparency

    Reviewed Oct. 24, 2024

    Very helpful in all conversations and I felt very comfortable with contact being that I was scammed this summer to bring me to look in to help with the debt it all caused. Thank you to all team members. Please keep the honesty and great information you all have provided for me as a customer. More needed companies that this world at its with trust and confusion..I'm 58 years old, work my own company and I look forward to comply with all that is being done to help my debt situation.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Denise! We’re glad to hear that our team has made you feel comfortable, especially after going through such a challenging situation. It’s our priority to provide honest, transparent, and supportive guidance, and we're grateful for the opportunity to help you on this journey. Your trust means a lot to us, and we’re here to support you every step of the way!

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    Customer ServiceStaffBilling

    Reviewed Oct. 24, 2024

    They have been great so far. Answered all my questions. And after first payment resolved one of my debts and have attempted to contact all others. I am pleased to say they are helping just like they said they would. Which is better than both other companies I tried before them. When I call I always get a live person that speak good English and can be understood.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Rebecca! We're delighted to hear that the team has been responsive, resolved one of your debts so quickly, and answered all your questions. It’s great that the service is meeting your expectations and that you’re feeling supported. We’re here for you every step of the way!

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    Customer ServiceStaff

    Reviewed Oct. 23, 2024

    Very helpful and your service is very great. I seem to have a problem logging in to my dashboard and I’m not sure why I can’t. Can you help me with that and call me. Other than that I am very happy with your services. Please call me at **. Let me know what I can do to make your service better and more helpful to me. Thank you so much. I’m in my way to get out dept. I hope you have a great day.

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    Response from Freedom Debt Relief

    Ramona, we’re thrilled to hear that you’re happy with our service! We’ll have someone from our team reach out to help you with accessing your dashboard and ensure everything is running smoothly. Thank you for your feedback, and please feel free to share any other suggestions you may have. We’re here to support you on your journey to becoming debt-free!

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    Staff

    Reviewed Oct. 23, 2024

    There is absolute clarity with everything, which I greatly appreciate. Everyone has been patient and thorough in explaining things. Everything seems clear and understandable. At every stage of the process, things have been made clear, thus leaving no stone unturned. I found the experience explained step by step to me and feel comfortable moving forward.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Robert! We’re so glad to hear that the process has been clear and thorough for you. It’s great that our team has provided the guidance and patience needed to help you feel comfortable every step of the way. We’re here to support you as you continue on this journey!

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    Refunds & PayoutsStaffBilling

    Reviewed Oct. 23, 2024

    Being new in program with all medical problems and having a stroke. And not being able to work. I needed help with my credit cards. I had no savings to pay my cards and no family to help. I turn to Freedom program for help and they did a great job. And became a saver. And I hope the journey continues with a company I trust. Thank you.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Ricky. We're truly honored to be part of your journey, especially during such challenging times. It's great to hear that you've found support and trust in our program, and we’re here to help you every step of the way. Wishing you continued progress and peace of mind as we work together!

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    Punctuality & SpeedBilling

    Reviewed Oct. 23, 2024

    Just the right thing for the resolution of my recent serious financial problems. I never expected to have this happen, but it did. Problems with family, being retired and divorced, health problems, and increased rent just seemed to pile up. I got signed up here with Freedom Debt Relief, really questioning whether I should, and now, 3 months later, with my first debt resolved, and three payments scheduled, I really feel like I’m on my way. And the relief is incredible. I never thought I’d have a chance to get back on track. Thanks!

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    Response from Freedom Debt Relief

    Thank you for sharing your story with us, Dale! It’s wonderful to hear how much relief you’re feeling as you take control of your financial situation. Life can certainly throw unexpected challenges our way, and we're glad to be here to help you work through them. Congratulations on your first settlement – you're making incredible progress, and we're with you every step of the way!

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparencyTimeliness

    Reviewed Oct. 23, 2024

    The ONLY reason why this is not a 5* rating is due to a couple of User Interface/Experience pieces that I feel made my experience a LITTLE more inconvenient. 1. I would have really liked to have had the ability for immediate deposits into my dedicated account either through a Debit card transaction or even being able to have the deposit made for the next day (as it is you have to wait a few days before they start the deposit and then it takes an additional 5 days for it to settle in your account and be reflected and be useable)

    2. (This is connected to #1) Due to the situation described above, there was a lot of confusion on my end, and therefore anxiety, regarding the proper display of accounting for my dedicated account. I'm sure that customer service can attest to this fact as I was on the phone for a while with them trying to understand what was happening and trying to find peace of mind. (That being said, those in customer service are doing a wonderful job! They were patient and understanding, willing to take the time to explain everything in great detail!) Ultimately this confusion and anxiety could be avoided by providing the solutions mentioned in #1.

    3. I love numbers, and seeing more of them is always great! That being said, I feel that there can be a greater explanation/accounting of the fees associated with this service. I understand that some can get kind of weird seeing that the company is getting paid, but that's just the reality of life, nothing is free. I know that there is a block that shows the fees and that is great, but I'd liket to see a total value expected, especially since the fee value is determined by the INITIAL account value and not the total value after settlement.

    On a more pleasant note: FDR saved me, on average, between 40-50% on each of my enrolled accounts! Now because of the amount of money I have left over and available, I'll be able to take care of some projects around the house and even invest some! Woop woop! I hope this has been helpful! Take care and God bless.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your detailed feedback, Nicholas! We’re glad to hear that FDR has been able to help you save on your enrolled accounts and give you peace of mind. We appreciate your suggestions on improving the dashboard experience and will definitely take them into consideration. It's wonderful to know that, despite these small inconveniences, our customer service team was able to provide the support you needed. Your insights will help us continue refining our services. Thank you again, and all the best with your upcoming projects!

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    Refunds & PayoutsStaff

    Reviewed Oct. 23, 2024

    I was not made aware of the fees I would have to paid for the negotiations. I am grateful for the service but would have been nice to know of the fees up front. I understand that FDR has to make a profit from the services but give the consumer a chance to decide. I would like for FDR to revisit the information shared with prospects and give them the full picture upfront.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Norma, we are sorry to hear that you feel like we were not clear enough about your fees. Your fee percentage is set and is disclosed in your agreement. An account specialist wll be reaching out to address your concerns.

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    StaffBilling

    Reviewed Oct. 23, 2024

    They were very good to work with. They were Knowledgeable and courteous. They accomplished what they promised. My credit has improved. I will now be able to manage my finances. I will be more cautious about use of credit cards. Thank you for all your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lorin, we're so glad to hear that your experience with FDR was positive and that you're seeing improvements in your credit! It’s wonderful to know you feel empowered to manage your finances more confidently. Thank you for trusting us, and remember—we’re always here if you need support along the way!

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    Billing

    Reviewed Oct. 22, 2024

    I am so glad I went with FDR. I can breathe knowing I have a little left over from my monthly check I was drowning. Thank you so much Freedom. You have gave me more than I was expecting. I'm not stressed out all the time on how I'm going to pay all my bills. Highly recommend Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your relief with us, Teresa! We're thrilled to hear that FDR has helped you regain control and find some financial breathing room. It's truly rewarding to know you're feeling less stressed and more secure. We’re here to support you throughout your journey—don’t hesitate to reach out anytime!

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    Customer ServiceRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Oct. 21, 2024

    Freedom Debt Relief helped me negotiate some of the interest off of my loans, pay a monthly payment, and get it under control. It's manageable. I can still get them paid back without having to go file bankruptcy. The process with Freedom was okay. They give good communication as far as back and forth with emails and their verification department. They also have their support department as well. So, I'm happy with that.

    I wish they were a little quicker to communicate with my creditors. But I understand. I still have to deal with the telling my creditors and tell them, "I can't pay you right now, but I'm gonna pay you when I can." Then trying to get them to Freedom Debt Relief to reach out to them. So, there is this little stressful phase when they're trying to send you in collections. But Freedom Debt Relief is good about telling you that that may happen and they're willing to work with them. They're very good customer service-wise. They are very helpful. They'll answer your questions. Even if you email them, they'll answer your questions. But most of the things you can navigate from the website. You can log into your account and navigate it right there.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Donna! We're glad Freedom Debt Relief has been able to help you manage your debt and avoid bankruptcy. We understand the initial period can be stressful as creditors are informed, but it's great to hear our team has kept up clear communication and supported you through the process. We're here to assist every step of the way!

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    StaffBillingRates

    Reviewed Oct. 21, 2024

    I don't have much experience with them now as I just signed up. But I have a great piece of mind now knowing that my credit cards are being taken care of, some of which are 28% interest. I'm sure I'll have a much more positive review when I finish the program.

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    Response from Freedom Debt Relief

    Jeannine, thank you for choosing Freedom Debt Relief and sharing your initial experience! We're so glad to hear that you're already feeling peace of mind knowing your high-interest debts are being managed. We look forward to helping you achieve your financial goals and appreciate your confidence in us.

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    Staff

    Reviewed Oct. 21, 2024

    Unhappy with fact that there is no immediate contact to the creditors from FDR. You're just letting things pile up. Not what I expected for the fee you have added. Why would you not contact them? That's kind of the point isn't it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tara, thank you for your feedback. We understand this make not make sense but we would love the opportunity to speak with you to explain why this is our progress.

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    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Oct. 21, 2024

    I am extremely nervous about giving my information to anyone because of having been a victim of a scammer before. Every time I have expressed my concerns with my account managers with Freedom they have been very kind and understanding and taking time to explain things a little bit longer to me and a little bit more in depth so that I would understand what is going on. I came to freedom after being enrolled in another program who was less than reputable and they did not take the time to explain things nor were they doing things up and up. So by the time I got freedom I was very leery of joining any type of debt consolidation.

    Freedom has guided me along the way. Answered my questions. Put in the extra time and hours late in the evening when I've been extremely nervous about signing documents and more. I am in the halfway through process of a loan now that I've completed a certain amount of payments with them and I feel a weight is lifting off of my shoulders. Thank you freedom debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Tamra! We understand how past experiences can make starting a new program feel overwhelming, and we're glad to hear that our team has helped address your concerns with patience and care. It’s wonderful to know you're feeling more at ease and seeing positive progress toward your goals. We’re honored to support you through this journey and look forward to helping you every step of the way!

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    Customer ServiceLoan ProcessRates

    Reviewed Oct. 21, 2024

    I would have been better off not doing this it has hurt my credit really bad. I have had threats and calls from some of the creators and it will take years to recover from it. I didn’t know I would end up having to get another loan with higher credit rate than I had to start with. I wished I would have not done this.

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    Response from Freedom Debt Relief

    Dale, we are sorry to hear that you're feeling this way. It's understandable to be frustrated with the process, especially when it comes to credit and debt. Please know that we're here to support you and address your concerns. Let's work together to find a solution that can help improve your situation. Your feedback is important, and we appreciate you sharing your experience.

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    Punctuality & Speed

    Reviewed Oct. 21, 2024

    A Combination of poor economy and some bad decisions I found myself overextended. I am grateful to Aaron and FDR. They gave me hope for a better future without going bankrupt. I can finally sleep at night, Thank you FDR and team. Most people deny they are in debt, don't wait till it gets to be overwhelming.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Lorraine! It’s encouraging to hear that Aaron and our customer service team have helped bring you peace of mind and a clear path forward. Taking the step to address debt is never easy, but you’re making incredible progress toward a brighter financial future. We’re honored to be a part of this journey with you!

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    Customer ServiceStaffBilling

    Reviewed Oct. 21, 2024

    I couldn't be happier with the experience we've had with Freedom Debt Relief. We have only made 3 payments and they have already resolved one of our accounts and are working on the others. Customer service is also great. They have been very polite and knowledgeable every time I have called and spoken with them. They are doing exactly what they said they would.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for the wonderful feedback, Debra! We’re thrilled to hear that you've already seen progress and that our team has provided the support and professionalism you deserve. Resolving your debts is our top priority, and we’re excited to continue helping you on this journey. Don’t hesitate to reach out if you have any questions along the way!

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    Staff

    Reviewed Oct. 20, 2024

    The information I explained to the agent, listened very closely and assessed my financial problems to determine how I was struggling living from pay check to pay checks. He analyzed my situation and informed me that I qualify for the assistance program. I was instantly installed into the assistance program and has helped me with my financial worries, thank you agent Levi.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Juan! We're so glad that Levi was able to understand your situation and provide you with the guidance you needed. Knowing that the program is helping to ease your financial worries is what we aim for. We’re here for you every step of the way—don’t hesitate to reach out if you need anything!

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    Customer ServiceStaff

    Reviewed Oct. 20, 2024

    Taking the phone calls and putting up with so many hassles, FREEDOM DEBT RELIEF (FDR) has made my life so much better. The staff is phenomenal and professional at what they do. Thank you, FDR and I will be referring some of my family and friends to make their life much easier as you have done mine. Bobbie

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Bobbie! We’re thrilled to hear how much we’ve helped improve your life. Your referrals mean the world to us, and we’re here to support you and your loved ones every step of the way!

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    Customer ServiceTechPricePunctuality & SpeedStaffBilling

    Reviewed Oct. 19, 2024

    1st Step into the program. As with any program it's always started slow and then being too excellent at resolving the issue at hand. My suggestion is to dispute the creditors because the information is NOT always correct as it seems to be. Plus, have you ever heard of cellular company prorating your first and last months Data usage and send you a very expensive bill Three months later. Oh, yeah. And sell your bill to a company that has No clue. In conclusion, when you required a copy of the cellular contract from the original company. You are considered rude and hostile over the phone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Douglas! We are excited to hear about your success! Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed Oct. 19, 2024

    Excellent Customer Service. Very knowledgeable Staff. I’m very happy in choosing Freedom Debt Relief. There’s no other Debt Relief Program that compares to Freedom Debt Relief. I Highly recommend Freedom Debt Relief. There’s no other. Don’t even bother looking for another Debt Relief Program. You would not find one.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your fantastic feedback, Luis! We’re delighted to hear that you’re happy with our service and support. Your recommendation means so much to us, and we’re here to help you every step of the way!

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    Billing

    Reviewed Oct. 19, 2024

    I don't know yet. My first payment hasn't even been made yet. However I did like the amount of money I will be paying each month. I was with some else and the payments were 615 a month. I can't afford that. And they've only settled one thing in a year and a half.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi John, we are sorry to hear about your previous experiences with other companies. We are happy to hear that you've made your first deposit and look forward to seeing your progress in the future! We are here to support you every step of the way, thank you for choosing FDR!

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    StaffHonesty & Transparency

    Reviewed Oct. 19, 2024

    I must say that the personnel that I have dealt with so far are very professional and are always willing to help you whether it’s about the program itself or if you technical issues. To be honest I feel confident that my goal will be met. I would recommend it my family and friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Carmen! We're thrilled to hear that our team has provided you with professional support and that you're feeling confident about reaching your goals. Your recommendation to family and friends means the world to us!

    Verified purchase

    Reviewed Oct. 18, 2024

    I couldn’t handle my debts and didn’t know how I was going to resolve them. I didn’t want to declare bankruptcy and with Freedom Debt Relief, it was very easy to follow their advice, recommendations and plan. They explained the process very clearly. I now have a plan to resolve my debts and the process has been seamless to start and so far very satisfied. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Luis! We're glad to hear that our team was able to provide clear guidance and create a manageable plan for you. Your satisfaction means a lot to us, and we're here to support you every step of the way!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Oct. 18, 2024

    Updated on 06/18/2025: I have been working with Freedom Debt Relief for over a year and they have provided excellent service. About one third to one half of my accounts have been negotiated and settled for far less than I thought was possible. I am very happy with their service, their friendliness, and their professional demeanor.

    Original review: So far everything Freedom Debt Relief has promised to do is rolling right on schedule. Even when one account got difficult and threatened a lawsuit, FDR jumped right in and got a lawyer to respond and settle the debt. I'm very impressed and very thankful. Y'all keep up the good work.

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    Response from Freedom Debt Relief

    Thank you for your positive feedback, Shari! We're thrilled to hear that our team has been proactive in addressing your concerns and keeping everything on track. Your appreciation motivates us to keep delivering great service. We're here for you every step of the way!

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    Customer Service

    Reviewed Oct. 18, 2024

    I'm just satisfied with giving this review. I've been trying to get this done for the last 20 minutes and basically what I want to say is that I'm getting too many calls from creditors. I'm wondering just what I should do as to directing them in your direction. Do I need a number?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lawrence, sorry about the trouble you had while filling out the review. We understand creditor calls can be frustrating, which is why we have resources in your dashboard to help guide you through these tough conversations. An account specialist will be reaching out to address your concerns.

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    Price

    Reviewed Oct. 18, 2024

    Many people are in debt because of today’s inflation. When I heard about this option on Megyn Kelly’s show I felt it was worth taking a look at. I was very impressed with the information I received and how well they answered all my questions. I felt I was able to make an informed decision and I feel like my financial situation will improve.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate your feedback, Brenda! It’s great to hear that we could address all your questions. We’re here to support you on your path to financial freedom.

    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Oct. 18, 2024

    As I am only one month into the program, I am greatly impressed with the follow-up of the communication to myself, yet to see or know communication with my debtors. I have received no demand letters, only received notices of late payment but was expecting that. I have and will continue to recommend this program to others who have allowed themselves to be overcome by their debt burden.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Harvey! We're glad to hear you're impressed with our communication so far. Rest assured, we're working hard behind the scenes to manage your debts, and we're here to support you throughout the process.

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    Customer ServiceBillingLoan ProcessRates

    Reviewed Oct. 18, 2024

    I received an offer in the mail from Symple Finance and called for a debt consolidation loan and was redirected to a debt relief program. The offer is a good plan to have a smaller monthly payment and get out of high-interest debt faster with the trade-off being my credit score will take a hit. I understood the offer and accepted. It's only been a month but if everything goes as planned it will be a good choice. Time will tell and I will re-review in 12 months.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kim, thank you for trusting us with your debt relief journey. It’s great to hear you’re off to a good start, and we’ll be here to ensure everything stays on track. We appreciate your review and look forward to hearing more from you in the coming months!

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    Staff

    Reviewed Oct. 17, 2024

    The service has been great so far. Everything was explained down to the tee. Every time I need some help anybody I get ahold of and talk to handles it with great care. If it wasn’t for this company I would be in a bad rut and not know how to resolve my debt. I would recommend anyone who needs help with debt to this company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Blake, thank you for your kind words! We're so glad to hear that our team has been helpful and that the process was clearly explained. It's great to know we could assist in resolving your debt, and we truly appreciate your recommendation!

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    Customer ServiceStaff

    Reviewed Oct. 17, 2024

    It was good to know you have people who care and listen. FDR came up with the best solution that I can afford to do at this time. I have a Rep. That I can call for any questions. The only thing is you have to get a certain amount before they start calling anyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate your feedback, Marrion! It’s wonderful to hear that our team found a solution that works for you. We’ll continue working together to get your debts settled.

    Refunds & PayoutsStaffBillingRates

    Reviewed Oct. 17, 2024

    I'm glad to only have been with this debt relief company for 5 months. I really started looking at where my money was going. Didn't seem logical paying in $216 a month but only seeing $92. being paid out to one creditor. I paid in $1080. minus $460. 5 x$92. payments. The rest was all fees to the company $620. How is this really helping the struggling consumer? And the accounts that weren't being paid were still racking up interest and over the limit fees. What a rip off. Don't use this company. Try and work things out with the creditors. They're up against it also. Sincerely, Paula **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paula, we are sorry to hear that you feel this way. We appreciate your feedback and would like the opportunity to explain our process to you again. An account specialist will be reaching out to you to address this.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 17, 2024

    Great customer service and support, Very quick to answer the phone. Always resolved any issue I had. Would recommend them to anyone. Also the service they provide is great. They helped to knock down my debt in half. Give them a try. I looked at several different programs out there and FDR outshined them all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ronald, thank you for your recommendation! We're glad our team could provide quick support and help reduce your debt. We're here for you every step of the way!

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    StaffTransparency

    Reviewed Oct. 17, 2024

    So far Freedom debt has lived up to every expectation. They're doing everything they promised. I am very grateful for everything they're doing. They have taken care of me in every way to include updates statements and they make everything so easy. Thanks freedom debt. I still got a way to go but they are fulfilling their part.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Abel! We’re thrilled to hear we’ve lived up to your expectations and are grateful for your trust in us. We’ll continue working hard to help you reach your financial goals.

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    Staff

    Reviewed Oct. 17, 2024

    Very excellent, I can now feel relief and sit back for my debt is being taken by Freedom Debt Relief. They are very good and can save your problems as easy as expected. I was owing $12000 and when Freedom Debt Relief came to my aid I will only pay 9000 for 4 years with an amount of 80 dollars biweekly.

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    Response from Freedom Debt Relief

    Wahab, we are happy to hear about your savings! Thank you for choosing FDR as your partner in your journey towards financial freedom!

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    Punctuality & SpeedStaff

    Reviewed Oct. 17, 2024

    They have been incredibly thorough in explaining the process to me. They have answered all my questions with great professionalism and friendliness. I only recently started the program, and they have already been working very hard to negotiate all my debt. I am genuinely pleased with how things are progressing at this early stage of the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Kimberly! We’re glad to hear that our team has been thorough in explaining the process and answering all your questions with professionalism and friendliness. It’s great to know that you’re pleased with how things are progressing in the early stages of the program. Thank you for choosing FDR!

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    Customer ServicePriceRates

    Reviewed Oct. 17, 2024

    Don't like how the places aren't notified about the process. Still being charged interest and getting calls along with papers about getting sued. This is why we turned to Freedom Debt Relief and so far just not happy with the process. I feel things should be handled differently. By the time I get to the last collectors, I will owe a small fortune.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi John, we are sorry to hear that you feel this way about your program. An account specialist will be reaching out to address your accounts.

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    PriceStaff

    Reviewed Oct. 16, 2024

    Everything from the beginning to now has been extremely professional. I have always been informed and kept aware of the process. I would recommend Freedoms services to anyone needing financial help. It's a difficult situation and freedom takes charge and negotiates everything on your behalf. Keep your head up and things will get better and you will come out at the end better off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Jeffery! We're thrilled to hear that you've had a positive experience from the start and that our team has kept you well-informed throughout the process. It's great to know that we’ve been able to help make a challenging situation easier for you. We appreciate your recommendation and are here to continue supporting you on your journey to financial freedom! Keep up the great work, and remember things will only get better from here!

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    Customer ServiceStaffBilling

    Reviewed Oct. 16, 2024

    So far, Freedom Debt Relief has been awesome. They have helped me get out of debt and hopefully will resolve the rest of my debt very soon. When I call customer service, they answer questions and help me dealing with creditors. I want to get all of my credit card debt soon.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Christina! We’re thrilled to hear that Freedom Debt Relief has been helpful in resolving your debt and that our customer service team has been able to assist you with your creditors. We're here to support you in reaching your goal of becoming debt-free. If you need any further assistance, don't hesitate to reach out!

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    Customer ServiceStaff

    Reviewed Oct. 16, 2024

    My debt was consuming me and after much thought and research I decided to contact Freedom Debt Relief. Everyone has been so kind and helpful. It’s extremely easy to keep on top of your progress and what debts are being negotiated. I have called customer service a couple times and always got the answers I was looking for. I can highly recommend FDR if you are in need of help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Nan! We're so glad to hear that you've found our team kind and helpful, and that you're pleased with how easy it is to track your progress. It's wonderful to know that we’ve been able to provide the support you need. If you ever have more questions or need assistance, we're always here to help!

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    Customer ServiceStaff

    Reviewed Oct. 16, 2024

    This company took funds out of my bank account without my authorization. When I called to resolve this issue I was told the money couldn't be returned to me because it was processing. I was put on hold to speak to a manager. A manager never spoke to me. The two agents I spoke with did not have any urgency to help me. I have still not resolved this matter.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Crystal, thank you for bringing this to our attention. An account specialist has already reached out to address this with you. If you have any further questions regarding this matter, please reach out to your point of contact or reach out to our customer service team.

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 16, 2024

    Freedom Debt Relief was advertised on television, and I was curious with it once before, but I didn't apply. Time went and passed, then I reached back out to Brett, a guy I spoke with. He was very phenomenal, communicative, patient, and informative. He takes care of the customers as he wants to be treated, and he has great integrity and ambition to go through all that. I followed up with him, and he was glad to help me. I signed up, and the process was simple. It was just a matter of inputting my information. The reps are very explanatory of how the system works and how would it benefit me. The program works for me because it's saving me money every month. I'm also in a settlement already, which is quicker than I thought it would be. Now, they're working everything out for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Keith! We're glad to hear that Brett provided such phenomenal service and that the process was simple for you. It's great that you're already seeing benefits, including savings and quick settlements. We’re here to continue working everything out for you, and if you have any questions, don’t hesitate to reach out. We're thrilled to be part of your financial journey!

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    Billing

    Reviewed Oct. 16, 2024

    Without FDR I seriously do not know where I would be. I am sure in debt to knowing I can not do it on my own. I am very grateful and Blessed for FDR handling my bills and giving my life Peace of Mind.. Thank you. Simply the best FDR is and will forever will be. It is just a monthly payment and they do all the rest. So thankful I am in the program. My mind feels better.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your heartfelt review, Marty! We’re so glad to hear that Freedom Debt Relief has brought you peace of mind and helped manage your debt. It’s wonderful to know that the program has made a positive difference in your life. We’re here every step of the way, and your kind words mean the world to us. If you ever need anything, don’t hesitate to reach out!

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    Customer ServiceStaff

    Reviewed Oct. 15, 2024

    I liked the way the reps explained everything and how the program works. There's always been a good communication process. I've paying on four debts now and I've paid one off. So it's been a good experience and I've been satisfied with Freedom Debt Relief

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Bonnie! We're glad to hear that our team explained everything clearly and that communication has been smooth throughout the process. Congratulations on paying off one of your debts! We’ll continue to support you as you work towards resolving the rest. We're grateful to be part of your journey to financial freedom!

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    Staff

    Reviewed Oct. 15, 2024

    I was browsing on the web and looking for options. I looked at three companies before I decided on Freedom Debt Relief. I liked the reviews and the comments. And it has been around for a long time. FDR has helped me settle one debt so far and we’re working our way to the number two soon. I only had three accounts so after that, I'm good. The guy who helped me broke the program down to the simplest form. People should save the stress and just sit down, consolidate, make a plan and attack it that way. There’s no need to stress about that if you got somebody that's gonna fight for you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Ameen! We’re thrilled that you chose Freedom Debt Relief after carefully considering your options, and we’re happy to have helped you settle your first debt. It’s great to hear that the program was explained clearly and that you're feeling confident moving forward. We’ll continue working with you to reach your debt-free goals, and we appreciate your trust in us!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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