Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Reviewed June 28, 2017
I was impressed about the settlements, so far I have one to go. It's bigger than the first two so I waiting to see how this last one works out, otherwise I am overall very happy so far. I just wonder how long will my credit score be low or when it will start to rise again.
Reviewed June 28, 2017
Very reliable and professional people to speak with and they are always there to answer any question. In a few short months already has two debts being worked off. I would recommend Freedom to my family and friends if they asked.
Reviewed June 28, 2017
I would recommend this company to my friends and in fact I already have and I have told other people about this company. The stress relief alone is wonderful. I know my debt is going down each month and I am not getting all the nasty calls and letters in the mail.
Reviewed June 28, 2017
First I received a letter from you when I was financially in a dire situation because of giving/getting loans for someone with the promise of being paid back - never happened. Some things are hard lessons. You immediately took over and much to my relief my creditors were being taken care of. You saved my life. I have recommended you to several friends because I did not want to go thru bankruptcy and that was my only other option. Your employees are top in their courtesy and professionalism. Thank you so much.
Reviewed June 28, 2017
I am very pleased with the program and process. I feel about little relief in my financial situation. The task is still a long way to go, but I feel that in time things will get better for me. Thanks to you and this program.
Reviewed June 28, 2017
Thank goodness for this company. If it wasn't for them, I would have never been able to pay off my debt. I sought out a few other places before them and no one else would even help me. It was easy to get enrolled and they keep you informed with everything that is going on.
Reviewed June 28, 2017
I am happy with program that was provided to me. I am also very happy with the customer service and support provided throughout my plan. This program helped at a time when we most needed it. It helped us achieve goals we never thought possible.
Reviewed June 28, 2017
I would definitely recommend. In fact I already did. I understand my sister is already in the program. I love the staff. Customer service has been amazing since day 1. Very friendly, patient and knowledgeable. It's been a great experience for me.
Reviewed June 28, 2017
Very pleased with application process and any follow up I've had. Anytime I've called workers have been nothing but nice. I have been telling others about your program. I was pleased to know I could change payment date to fit my payday schedule.
Reviewed June 28, 2017
I was very happy with all of work FDR has done for me. Unfortunately I have come upset with the fact that it has taken over a year to close out the final account. The overall attitude of the customer services reps is friendly.
Dear Ms. Gonzalez,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I have been more than pleased with the way my debt has gone down with Freedom Debt Relief. They have helped me so much!! The have settled some of my biggest debt for amazingly low amounts. It would have taken me decades to get debt free on my own!! Thanks Freedom Debt Relief.
Reviewed June 28, 2017
Freedom Debt Relief went above and beyond to help me with my debt situation. Great service, very helpful and supportive with any questions or concerns. I would recommend the services 100%. Thank you Freedom for my peace of mind and being my voice in my time of struggles.
Reviewed June 28, 2017
Very helpful in resolving debts. Setup was easy. Monthly payments are made seamlessly. There are monthly notifications as to progress in the program. Each creditor account shows amount negotiated, savings, how many payments toward payoff. Freedom has a team approach so any representative is able to assist with your question.
Reviewed June 28, 2017
I am happy for the most part with my experience with Freedom Debt Relief. I am glad that I have a few accounts settled and paid off. I understand that in order for it to go faster, I need to add funds. The only thing that I would change is that when they provide a customer with a settlement amount, they should also provide how much the settlement fees will be and the schedule for payment of those settlement fees. Thank you.
Reviewed June 28, 2017
It has been my experience that Freedom Financial has been able to not only resolve issues of my personal debt, but has allowed me to regain control of my life. It is a long process, but it is an easy one. I'm very grateful and thankful for their professional call center officials and response to issues. The website interface is easy to use and updates regularly. High recommended! Great service! Very professional and patient.
Reviewed June 28, 2017
Freedom Debt Relief have done everything they could to help my debt. It is not a fast process but it takes time to negotiate with companies. I am very pleased at the progress so far and I hope to recommend them to my friends that need help with their credit.
Reviewed June 28, 2017
Excellent program, at first at had my doubts but after seeing the results and how quickly they resolved each debt. Great program and customer service is always there willing to help at any time. I would recommend it to anyone to try it. GREAT JOB!!!
Reviewed June 28, 2017
It is early in the program for me so I cannot comment on the settlement process yet. However, I feel like FDR has made getting established very easy and the customer service agents seem to care about me and my situation.
Reviewed June 28, 2017
Freedom Debt Relief has been successful in helping me get these bills paid off quickly. My first card payments were definitely reduced at an amount I would have never been able to do on my own. I was surprised how quickly I had the first card paid off. I could not have done it without their assistance.
Reviewed June 28, 2017
I couldn't be more pleased with the help that Freedom Debt Relief has provided. I signed up when I was facing cancer surgery and long periods of unemployment while recuperating. I knew I would not be able to make payments on my credit cards so Freedom Debt Relief took over and has already gotten two settlements and is working on the rest.
Reviewed June 28, 2017
The past several years have been a learning experience for me, and freedom has been there for me. I appreciate their guidance, and helpful tools Thank you to the staff at Freedom. I would definitely recommend Freedom to friends and family.
Reviewed June 28, 2017
Love that I'm slowly climbing out of debt - I appreciate the help of Freedom Debt Relief. The only complaint I would have is that I wish they were more frequent with their updates in letting me know what's going on with the creditors. I have a few that have not been contacted yet for negotiations...
Reviewed June 28, 2017
I have been making timely monthly payments as you (Freedom) have recommended for the last 6 months and already have a few accounts resolved and communication is apparently Freedom's strong suit. I could not be any happier. Looking forward to the finish line.
Reviewed June 28, 2017
This company was kind, but firm. The estimate they gave me about the savings and length of payoff was fairly accurate. Even the application process was easy. They took care of everything after they received my info. It was rough at the beginning because the names and numbers I left for references when I applied for these financial institutions got several phone calls so that was hard and embarrassing. But that had nothing to do with Freedom Debt Relief.
Reviewed June 28, 2017
I haven't been with FDR for a long time but so far I've been very impressed and happy with the service. Very helpful, understanding and non judgmental. They've been easy to work with, coming up with solutions to just about every scenario my situation presents. Can't wait to be debt free!!!
Reviewed June 28, 2017
I was very pleased with the resolutions for several accounts. Saved me a lot of money and headaches. I would recommend to anyone looking to resolve credit problems. It was easy and the team was very professional and effective. The phone calls and collections letters stopped immediately.
Reviewed June 28, 2017
When I was sold this service I thought I would be getting periodic updates on my account but nope my credit score has also been destroyed. It's almost impossible for me to find an apartment or open up a checking account because my credit score is so terrible. Very disappointed.
Dear Mr. Franko,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Freedom Financial saved my life. I would recommend them as the best in the business. Over the time that I have used them and their legal advisers, I have never had a bad experience. Without this company, I am not sure I would be here today. Thanks for being there.
Reviewed June 28, 2017
I am more than happy with the experience I have gotten from this company. They have help me every step on the way to clear my record and build my credit score. I would recommend this program to any of my friends if they ever feel the way I used to. Thank you for your help.
Reviewed June 28, 2017
So far the company has been great a big relief in my life! Customer service has been wonderful! I have a long way to go and people forward to working with the Freedom Debt Relief. I will highly recommend them to my friends and family. That's all for now!
Reviewed June 28, 2017
At first I was unhappy because when I called I would get one information and the emails would say something else, but now I'm good so I recommend a friend, Brenda **. I hope she will be happy like me. So treat her well and all will be fine.
Reviewed June 28, 2017
I was really in a bad place in debt, stressing over paying the monthly bills. Freedom Debt Relief put me on a timeline with a monthly payment to settle with creditors for less money in much less time it would have taken me to pay off these bills.
Reviewed June 28, 2017
I had a good experience with Freedom Debt Relief. They have been very helpful since the beginning and now I am on my way to becoming debt free. I have never had an issue with them and the people who work with them are very friendly. I would highly recommend them.
Reviewed June 28, 2017
This program has made it easier for me to get out of debt. It also is affordable. I'm always sent emails with updates. I've never had a rude person on the phone. They are so nice. I would definitely recommend this program to family and friends.
Reviewed June 28, 2017
Freedom Debt Relief is a life saver. When my credit card payments became overwhelming after the death of my roommate and I lost everything, I contacted Freedom Debt Relief for help. They set up a payment schedule that I could afford and are working with my creditors to resolve my credit problems. I really do not know what I would have done without them. They make it easy.
Reviewed June 28, 2017
I am happy you are helping me, I am still having a hard time with my finances, I can't wait to have the balance paid off. Can I add more accounts to this debt as the $200 plus a month is hard to make other payments I need to pay.
Reviewed June 28, 2017
Very kind and helpful. Put my mind at ease for taking care of my debt. Always kind and considerate when dealing with customer service. Would recommend to anyone who has been put in a hardship situation, especially one that is not necessarily in their control.
Reviewed June 28, 2017
I would definitely recommend Freedom Debt Relief to my friends and family! I was nervous at first but now I see Freedom Debt Relief is here to help the people resolve their debt! Customer service is excellent. They work with you and guide you through.
Reviewed June 28, 2017
In the beginning I thought this would just be taking money from me. However, I've noticed a lot of my debt disappearing and if it wasn't for this great opportunity I don't know where I will be right now. It feels great knowing that there are people who are helping others to gain control over their finances.
Reviewed June 28, 2017
Freedom Debt Relief has been helping me to eliminate my debt. They take you through each and step by step. They get you a lower payoff for your credit card debt. They have been extremely helpful and supportive every step of the way. Thank you Freedom Debt...
Reviewed June 28, 2017
I have had a good experience with Freedom Debt Relief. They have saved me from financial ruin. They have acted in the utmost professional manner with me and have kept me informed every step of the way with this process. I would recommend this program to anyone who falls into the same situation as I did and thinks there's no way out. There is a way out. Call them.
Reviewed June 28, 2017
They have always helped me when I need them. They are never rude on the phone to me. They always have a smile over the phone. When I have questions they get back to me right away. I would recommend them to friends and family. They are also helping me get out of debt.
Reviewed June 28, 2017
I was skeptical about calling about debt relief but my adviser Ryan was super friendly and helpful. He walked me though every step of the process and answered all my questions to put me at ease. I would totally recommend this program.
Reviewed June 28, 2017
Scott was very patient with me and didn't bother me right away after we disconnected. I was on a trip and signed up and when he called, we talked for a little bit and the call got disconnected. He waited 4 days to reach out to me again. He was very good at explaining the loan time and took his time with me. Very professional. I would definitely recommend him to contact to anyone that may ask.
Reviewed June 28, 2017
I've been going through a rough patch in my life since January of this year. My fiancé left and all the bills fell on me. This put me in a bond of living paycheck to paycheck and having to decide which bills to pay over others. It wasn't what I wanted at all. I finally gave into the fact that I couldn't get out of this without help which is when I reached out to Freedom Debt Relief. When I called, Nick ** was very helpful and he was understanding and explained everything in full detail so that I understood what was needed or was going to happen. He walked me through the process and now I'm on my way to financial freedom. Thank you.
Reviewed June 27, 2017
I spoke with Angelica ** to initiate my debt relief program. She was very courteous and thorough. All of my questions were answered and she provided the information to make sure I was informed and felt secure with Freedom Debt Relief. I would definitely recommend Freedom Debt Relief to my friends and family.
Reviewed June 27, 2017
I will have to say that at first I was skeptical, naturally. I felt more at ease as I went through the process and realized how professional and supportive they were. The payments are really affordable but the real thrill comes after you have been making your payments on a regular basis for a while and you get a report informing you that Freedom Debt Relief has settled with one of your creditors and has freed you from THAT debt!
Reviewed June 27, 2017
I thoroughly enjoyed my experience talking to Jason. He was very knowledgeable of the program, and made it easy to understand. He showed a very caring passion for his clients, and willing to be helpful in any way to make sure the program is successful for your needs. Thank you for this young man, I was truly blessed to have talked to him.
Reviewed June 27, 2017
Ryan was very helpful and cordial. He had good information and was very patient. The entire process was made easy by the simplified online forms and coaching over the phone. I really appreciate his help. He offered his help with phone number for any question that might arise in the future.
Reviewed June 27, 2017
Going through this process with Gillen gave me comfort in a time of hardship. She was incredibly helpful and pleasant to work with! The things needed to complete it were presented in thoroughly and clearly throughout, and any questions I had were answered. Very appreciative of her help!
Reviewed June 27, 2017
I was very happy with the help they gave me and the money I will be able to save and continue helping my daughter. Thank you for helping me with this. Now I can look forward to the future, I have truly learned from the past mistakes and will take care of myself also.
Reviewed June 27, 2017
Linda ** made me feel so comfortable with this process. She answered every single one of my 5,000 questions. She was extremely polite and very relatable. I'm so glad that I get to start this journey with her in my corner! Thanks, Linda!
Reviewed June 27, 2017
I am an individual who needed help. FDR gave me hope. I didn't know where to begin, so I picked up the phone and called. Mike stuck with me through the whole process. I am looking forward to resolving my debt.
Reviewed June 27, 2017
Very helpful, very good at what she does. She is nice and pleasant. She is understandable to my situation which I had explained to her. Her experience shows see cares for people like me that need help with their finances. And is willing to allow you to explain your needs. There should be more people like Angeleah **!!!
Reviewed June 27, 2017
Kris was very helpful and informative! Would recommend this service to all my family and friends!! He went above and beyond to make sure everything was explained. It's just comforting to know that I have someone like Freedom Debt Relief on my side! Thanks again for the service you provide.
Reviewed June 27, 2017
This was the most informational, quick results and set up time I have ever had. Everyone was very knowledge of what direction I need to go. Was very simple to get enrolled and no hassle from anyone. If everyone in this world was as nice and understanding as ya'll were, this world would be a better place. THANK YOU!!!
Reviewed June 27, 2017
I had been holding off from inquiring about the Freedom Debt Relief program. I had done my research but was still weary. I called and spoke with Venetia, who was so helpful and thorough. She made the whole process so simple! You could tell she truly loves helping clients. She explained everything to me in detail, both over the phone and in writing. All my questions were answered right away. I will save ~$700 month on payments!! My only regret is that I didn't do this sooner.
Reviewed June 27, 2017
I had a very good experience talking with Nathan on the initial setup and on the welcome call. I am leery about talking with anyone about my finances, but I did not feel pressured at all to make the leap and have someone help me in clearing my debt. I am definitely going to recommend this program to anyone I come in contact with that may need help with their debt.
Reviewed June 26, 2017
I was really impressed with the way they treat people and was really friendly with us. I can't wait to get started in the program and get out of all these credit cards and it's really cheap to do. We had Tony ** talking us through the process the whole time.
Reviewed June 26, 2017
Dayton is awesome and I am more than happy that I found this program to help save money on my credit card debt and payments. Thank you everyone from Freedom Financial, you are all impacting lives in the greatest way! Debt and financial struggles are a huge stressor and FF is giving us all opportunities for a way out.
Reviewed June 26, 2017
Monica was so helpful and made me feel less crappy about this whole process. I wanted to honor my debt and she helped me understand that the process is a viable option for me given my circumstances. She was very detailed in her explanation of the whole process.
Reviewed June 26, 2017
Scott was great. Very helpful and answered all my questions. Even related to my situation. Made me feel very very comfortable with my choice. I would recommend to anyone that needed help in this. Great guy! Keep up the great work. Love it.
Reviewed June 26, 2017
I was reluctant for quite a while to inquire about the Freedom from debt program but Angeleah was kind, courteous and very thorough in her explanations. I especially like that I will be working with her solely. The plan is very beneficial, serving my needs well. Very pleased.
Reviewed June 26, 2017
John ** was very helpful and made me feel that I could trust Freedom program. He answered all my my questions and always returned all my calls as well. I really look forward to relieve myself from my debt with the help of Freedom Debt Relief. Again thanks for everything.
Reviewed June 26, 2017
The debt specialist Dorothy was very helpful and friendly. She worked with my situation and was very informative. I appreciated everything she did to make my decision easy to make. The entire program was clearly explained to me and I was very satisfied.
Reviewed June 26, 2017
Had it not been for Freedom Debt Relief, I would be suffering in my debt. It felt like a never ending cycle of making minimum payments and struggling through the month. Now, I see a light at the end of the tunnel. Just a few short years and I'll be debt free!
Reviewed June 26, 2017
Freedom Debt Relief has literally changed my life. When no one else would even talk to me, FDR was there to pick me up and set things in motion to get me out of debt. The people behind the scenes are knowledgeable and courteous and go out of their way to make sure everything is smooth and stress free.
Reviewed June 25, 2017
I found Freedom Debt Relief online while searching for possible solutions for my credit card debt. I filled out a short questionnaire and before I closed out my browser, I received a phone call from a rep. wanting to help. I answered a few questions and he did the rest. He helped me find what was best for my situation and now I have a plan to get out of debt and be completely done with my credit cards!
Reviewed June 25, 2017
Tamara was very helpful and understanding of my situation, and found the most suitable alternative for my financial needs. She was very knowledgeable, and the process was a lot easier than I was expecting. I'm glad I made the call. Now time to start fresh!
Reviewed June 25, 2017
I definitely commend FDR for their persistence in resolving my accounts timely and with effective results. I also appreciate receiving updated information and easy access to my account online. This gives me the added flexibility to keep up to date.
Reviewed June 25, 2017
The person that helped through the process was Patsy **. She was so knowledgeable and patient with me. I hardly had to ask questions. Also she's a really nice person. It was quick and very professional. I WILL GIVE HER 10 STARS IF I COULD. Then I talked to Shan.. another very pleasant experience. I am so pleased with this program. Finally I'll be out of debt. Thank you Freedom.
Reviewed June 25, 2017
Abel ** was very thorough, informative, and patient in helping me with this process. He made every effort to work with me in establishing a time when we could go through the process step by step and allowed me to ask questions so that I would have a clear understanding. I appreciate his efforts and patience. He is an asset to your organization.
Reviewed June 24, 2017
Patrick and Neil were both so great to talk with and to try to relieve my feelings of debt. I felt so confident talking to them! They made me feel that they are there to help me in any way they can! Thanks Freedom Debt Relief so very much!!!
Reviewed June 24, 2017
I was drowning in credit card debt. I called Freedom Debt Relief and was enrolled in their program. In 4 months, the first debt was resolved! In 7 months, my credit card with the highest balance was resolved! I would definitely recommend this company!
Reviewed June 24, 2017
Super helpful. I loved working with her! She is smart, kind, and thoughtful. She was clear and kept things simple. I'm hoping to get stress free! Hahaha. I really hope to make healthier money choices. My habits need work but Venetia helped me feel kinda compassionate with myself.
Reviewed June 24, 2017
We are new with this program. But so far all has been great. Each person that I spoke with were clear and understandable on how the program worked. We were relieved to find such a company out there. Now we are waiting to see it in action in paying off this debt.
Reviewed June 24, 2017
I was skeptical at first, even worried I had set myself up with another problem, but I was thankfully proven wrong. I'm only 7 months into the program and I've already settled 3 debts with exceptional outcomes. I finally feel free.
Reviewed June 24, 2017
I am pleased that the negotiations are finally in process. I thought I read in the documents that they would begin to have agreements within 4 months. I did not understand they didn't happen all at once. So I am still waiting to hear on several agreements.
Reviewed June 24, 2017
Kriztopher was outstanding, polite, friendly and a gentleman. He took care of my problem and efficiently of the application process. He performs at a high level and proficient. Thank you Kriztopher ** for everything. Your kindness and respectful way of helping others, making things a lot easier.
Reviewed June 24, 2017
Tony ** did a fantastic job explaining the program to me. He was very courteous and knowledgeable. I really appreciate his help. Thank you very much Tony for a job well done. I am very grateful for your kindness and consideration.
Reviewed June 23, 2017
I am so grateful for Paula's help. I have been buried under so much debt for so long I didn't know what to do. My health is not good and I have been so afraid something would happen to me and my mom and sister would be stuck with my problems. Now with one phone call problem solved. Thank you Paula ** and thank you Freedom Debt Relief!!!
Reviewed June 23, 2017
We are just starting out with program and so far so good. I'm very hopeful that this experience is a great one and if anyone were to ask me that they needed help I would refer them to Freedom Debt Relief.
Reviewed June 23, 2017
Tyler was very professional, patient, and spoke clearly. It was an easy experience. He helped me get through the form with ease. His presentation was thorough and easy to understand. He also stopped frequently and gave me the opportunity to ask questions. All in all, it was a stress free experience.
Reviewed June 23, 2017
Sari ** was very helpful as I explained how I wound up in this engulfing debt. She took my info, called me back to let me know I qualified and I can't begin to tell you how well I slept that night! I wish I had called sooner so I hadn't dwindled my savings down so much in order to stay afloat. Living on a fixed income makes trying to keep up, not to mention getting ahead very difficult, I Thank Freedom Debt Relief for the relief and the light at the end of the tunnel!
Reviewed June 23, 2017
Was very patient and explained the program perfectly. Jennifer is very knowledgeable. She answered all my questions. I liked that she went over the agreement with me. I appreciate her maturity. I'm excited to move on with my life with this consolidation.
Reviewed June 23, 2017
Pleasurable experience. Fast friendly service. Made me feel comfortable with my decision and never felt that there wasn't help. Would definitely recommend to friends and family. Looking forward to be able to be debt free in the near future. My rep was helpful and extremely responsive. Did not make feel like I have failed with my financial responsibilities.
Reviewed June 23, 2017
Cristen ** has been amazing as she has guided and supported me through the process. I am currently in the midst of a life crisis and Cristen has encouraged me beyond her professional obligations. She has been very patient, yet persistent in helping me complete the paperwork. I am very thankful for Cristen.
Reviewed June 23, 2017
I am very please with the exceptional customer service and the way my account is being handled. Thank you very much! I am still pretty new with this program but I have already had 2 settlements out of 11, this to me is pretty amazing. Again thank you very much!
Reviewed June 23, 2017
It's been an extremely trying time having a marriage of 26 years end & to have lost my beautiful Mom. I've been embarrassed due to my financial situation & then received a phone call from Dorothy. I felt as if my Mom sent me an angel. We had a discussion at length where I truly humbled myself & felt that there was nothing, but a true understanding that life happened & my financial matters wherein a serious crisis. Dorothy contacted me several times & had informed me that I was accepted in the plan. I can't speak highly enough of the excellent customer experience I received & yet the personal touch of 'we're here to help you'. I've been praying for this. Thank you from my whole heart for your excellence. As I sit here & feel I can breathe a little easier & with a tear rolling down my cheek. Please know I'm filled with gratitude! Thank you!
Reviewed June 23, 2017
We feel your representative was highly trustworthy, professional, personable, articulate in simplifying and explaining how the Freedom Debt Relief process worked and why Freedom's rep would help us throughout the term of the agreement. Thank you Sari for all your help.
Reviewed June 23, 2017
Through professional, advised of the possible settlement, huge relief off my shoulders. Would recommend this program. Already have. Demerrow went over everything about this program. Stay with me and educated to what forms I filled out. I can say enough about this individual and the knowledge and expertise. Fantastic program. Only I have 48 months to get out of my debit or sooner I will get the creditors off my back. Knowledgeable, understand, show great empathy and understood my needs. Because Freedom Debit Relief program is fantastic.
Reviewed June 23, 2017
Dorothy ** was great and very knowledgeable. She took very good care of us and answered all of our questions. The process was short and sweet and we approved the same day we signed up. I would recommend this company to anyone who needs help with debt.
Reviewed June 23, 2017
Before we knew about Freedom Debt Relief services, my only thought our options were consolidation or bankruptcy. Now that our debts are settled and we are on a better path, I feel more at peace with the financial path we are on.
Reviewed June 23, 2017
Everything was explain so well and everyone I talk with was so nice. Every time I called for an answer I wasn't on hold forever, this is going to be a great experience for me and I thank everyone so much...
Reviewed June 23, 2017
I really didn't want to do this. I felt like I was a failure but talking to Scott he made me realize I had hardships that I couldn't control and before I made the call I call and ask the credit cards if they could lower my interest rate and they told me they couldn't but I want to tell Scott thank you so much and for making me feel better and that this was my right decision and I just can't say enough about how kind hearted Scott was to me. Thank you.
Reviewed June 23, 2017
I was hesitant about the decision because I didn't know exactly what this company was able to do until George explained everything to me without losing patience. He was very thorough and polite that I'm going to refer a friend with a similar issue because of the efficiency that I experienced!
Reviewed June 23, 2017
The process was quick and easy and clearly explained. The credit counselor I worked with was sensitive to my needs and situations. I will refer the services to friends and families who can benefit. I am thankful for the opportunity to get back on track and decrease my debt.
Reviewed June 22, 2017
Thank you for your help. Rebecca was a very good representative to me and I would recommend someone else to you. If I have any problems or concerns I will give you a call and I would like to say thanks again for your help.
Reviewed June 22, 2017
We need to get some credit taken care of, so glad for Venitia's help. Sometimes it takes a little help to get us motivated in doing what we need to do. With her help it was not that difficult. I think she has great skills in her endeavor. Thanks.
Reviewed June 22, 2017
She was not only a great help, but she also provided stress relief. She treated me like not just a person but family, and for that I am thankful. She was very thorough in how the program would work and very helpful with my financial situation.
Reviewed June 22, 2017
Since day one I've been treated nicely and everyone has been professional! I have referred the agency to two people. I can actually see a light at the end of the tunnel hahaha because all my debt will be taken care of.
Reviewed June 22, 2017
The agent who assisted me was very clear, articulate polite and thorough. She made sure I understood the process and that she would be there if I ever needed help with anything. I look forward to working with her and to getting my finances on the right track.
Reviewed June 22, 2017
Please resolve all Creditor Issues, some creditors still bothering me like Discover card has been calling at all hours of the day and evening. Please negotiate some negotiable settlement. I really do appreciate the settlements with the other creditors on the list. Thank you very much.
Reviewed June 22, 2017
In the beginning, there were delays in having GCS withdraw from my bank due to differences in how my name was listed. During that three month delay, it was hard getting replies to emails. Thankfully this has been resolved! So far debts are being handled quickly!
Reviewed June 22, 2017
I appreciated Sherry's friendliness and how she took her time to explain everything to me. I was every nervous about doing this. She made me feel at ease. She answered all my questions, and her feedback was great. She was very pleasant and very understanding of my concerns.
Reviewed June 22, 2017
Seems to be heading in the right direction. One deal has been struck that I know of. Still have a creditor contacting me multiple times per day however which I didn't think would be happening. Brian ** is doing a tremendous job. Thanks.
Reviewed June 22, 2017
I am happy with the experience I've had. Debt is such a hard and stressful thing to deal with and Linda has made it all much easier. While I am still a little uneasy with the thought of affecting my credit, I know this is what I really need to do in the long run. I am hopeful that I will receive credit counseling when everything is done and that puts me at ease.
Reviewed June 22, 2017
During the initial process Adam has been phenomenal! He went over everything thoroughly with me and made sure I understood every step. Now is the waiting game until everything gets negotiated. As for the process I would definitely recommend to anyone.
Reviewed June 22, 2017
I am very pleased with my experience with the Debt Consultant who assisted me. Angeleah ** was very pleasant and helpful throughout the process. I really appreciate her positive attitude. She is very knowledgeable and was able to provide the best solution. She was sure to cover every detail and I did not feel she hurried through any of it so that I would fully understand the process. I will recommend her to anyone who needs assistance. I am happy I chose FDR.
Reviewed June 22, 2017
Found ourselves in a mess, unable to keep afloat. Called Freedom Debt Relief, plan in place. One large debt negotiated. A couple more to go. Finally a way to fix our situation, with an end in sight. So far couldn't be happier. Thank you. What looked like a lifetime of debt should turn out great. Thank you so much.
Reviewed June 22, 2017
We have been nothing but pleased with our experience through Freedom Debt Relief. Great customer service. Keeps us up to date on everything. Website is easy to understand and use also. Would highly recommend to any and everyone I know. Great job!
Reviewed June 22, 2017
I was overall very pleased with the entire process with FDR. The client dashboard is very useful tool in managing your account and tracking your process. You can effectively communicate your questions/concerns and receive prompt answer in reasonable amount time. I was pleased with option of settling accounts faster with loan program. That process quick online although interest rate very high but no prepay penalty if you shop after for better interest rate. Feels great to be debt free after years of paying a lot of interest on credit cards.
Reviewed June 22, 2017
Tiffany ** was very accommodating to dealing with me and my ever changing schedule. Tiffany is a really sweet & kind lady & easy to talk with!!! If everyone on phone was like her life would be more enjoyable for everyone to do business and resolve issues at hand. For my screwed up situation, every ? & concern was addressed & handled... a pleasure to work with... Thank you very much Tiffany. You're awesome???
Reviewed June 22, 2017
UPDATED 3/10/2021: Throughout my enrollment years, they have consistently negotiated with all of my creditors for a satisfactory resolution. This has always allowed me to be trouble-free over debt owed. All of my enrolled debt has now been settled and I am debt free. Thank you, Freedom Debt Relief.
ORIGINAL REVIEW: Setting up my account was a very easy process working with the FDR team member. It has taken away all worries that I was facing with my credit card debt. My monthly auto payment is a very manageable amount and has made me very comfortable that my debt will be gone within a few short years.
Reviewed June 22, 2017
Without using Freedom company I would be buried with bills and wouldn't be able to fix my credit. So happy to use this service and to be able to finish in 3 to 4 years. So I can rebuilt my future for my son.
Reviewed June 22, 2017
I have been with the debt relief program for 7 months now and it has been the best experience. I didn't want to choose bankruptcy and I didn't want to just not pay the bills but I had gotten in way over my head and I had no way out. I looked into this and now my bills are being paid through this Program. The counselors work with you step by step and are always there to answer questions and guide you to the next step. I hope I will never have to use this program again but I will always guide someone who needs help to them. They are awesome.
Reviewed June 22, 2017
My experience has been exceptional. I'm so grateful for this program for helping me get my debt paid off faster. I also appreciate the sincerity of the representatives who have been assisting me through the process. Thank you so much Freedom Debt Relief!
Reviewed June 22, 2017
I appreciate how I was treated with kindness and understanding by Doug. The process was painless dealing with him and Client Services. I especially like idea of changing my contact information to FREEDOM DEBT RELIEF for all my credit cards.
Reviewed June 22, 2017
Before speaking with FDR I was not able to breathe. But since I have signed up with them I am able to breathe and no longer have to deal with the daily collection calls. Thank you FDR for getting me back on track with my life.
Reviewed June 22, 2017
When you first sign up they tell you they will call and negotiate with the creditors. In the 6 months I have been with them they have done nothing to negotiate, however they do the opposite. They will wait till you have saved up money and pay what is owed. Starting with the lowest amount first. In the mean time the interest continues to rise. I can only assume this is so that they may obtain larger percentages in their own payment. Meanwhile you better contact the credit cards yourself because they sure won't. And if you don't call them then you are at risk of going to court as the other reviews have stated. They will not stick up for you and only tell you to go to court. Avoid this whole scam and call them yourself or get a lawyer.
Hello Mr. Allen,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2017
Updated on 08/20/2020: Freedom Debt Relief's customer service was really good. If I had questions, I could call in and they would always have operators there that answered my questions. I never hung up feeling like they didn't care or my questions were unresolved. I even had some accounts that went into litigation and I had picked up the extra services from National Litigation, which was included in my monthly bill. I just sent all the paperwork to them and they took care of everything there. So, they were really easy to deal with. We're halfway through the process. All the debts have been settled and they’re in the process of being paid off.
Original Review: Just enrolled in the Freedom Debt Relief program. The representatives were very knowledgeable and helpful in reviewing the aspects of the program with me. The e-mail documents were very straightforward and easy to fill out. I am very excited to be able to eliminate all of my high interest debt.
Reviewed June 22, 2017
I have a good experience so far with both client service associates and the legal team. I have no bad issues at this time. Everything is going well. I look forward to being able to get my debt resolved and all taken care of.
Reviewed June 22, 2017
My experience has been wonderful. I started with FDR 5 months ago and they have settled 3 accounts already. I am so grateful and would recommend them to anyone. I was losing sleep because of all the debt I had that I wasn't able to pay. Now with FDR I can see myself becoming debt free.
Reviewed June 22, 2017
I like when Freedom call me to ask me to authorize a settle. That gives me peace and I can sleep much better!!! Thank you! The creditor that used to worried me the most was American Express, because they called me so much and I had a default. I thought that I was going to paid all my debt in full, but I am only paying around 60%.
Reviewed June 22, 2017
Scott was very polite, and was very thorough explaining how the services work. He explained point by point in every situation. Told me exactly how it works and not to worry that he and the rest of the company would be here for me throughout the entire process.
Reviewed June 22, 2017
I had a very pleasant experience with Scott and he made me very comfortable with the process and was very knowledgeable. I would tell anyone thinking of calling to take the first step and not to be fearful. Everyone was very pleasant and helpful.
Reviewed June 22, 2017
I am really happy with the help I am getting from Freedom Debt Relief. I could not give a five star review, because although I will be free from my debt problems soon, My months to pay became longer than before. My wife and I could have just continued with the monthly payments until September 2019, but because of the explanation given to us, we had to agree with the longer payments of the same amount just to get rid of the pesky debt collector. I wish we could make the payments shorter.
Reviewed June 22, 2017
Pleased with Freedom settling some of my accounts. Only disappointment I have is others are still calling over and over every day. If all calls would stop I would be overwhelmed. When I call them they try very hard to solve my concerns. Job well done.
Reviewed June 21, 2017
Freedom Debt Relief has done a great job in keeping me informed. I am confident that I will be debt free in a short time with their help. I like that I can access my client portal and review any updates and also keep track of my creditor balances. I am positive that I am going to be debt free in just a short time.
Reviewed June 21, 2017
Mr. Gregory ** is one of your best and nicest employee you have. He help me through the process and everything. He explain it to me nice and understanding. And I would like to thank him and I would recommended to friend and relatives.
Reviewed June 21, 2017
I am very pleased with the progress being made thus far. Freedom is well within sight to becoming debt free. It didn't happen overnight that I became overwhelmed with debt. It was process of not making wise choices and having a lost of income. Freedom Debt Relief offered me a solution that was acceptable and allow me to own up to my debt obligations! Filing bankruptcy was not a option for me! Thanks Freedom Debt Relief!!!
Reviewed June 21, 2017
Felt completely helpless before contacting Freedom Debt Relief. Love the single payment each month while my accounts are being resolved. Love customer service agents' willingness to help. Especially loved the personalized congrats on my first account settlement and looking forward to being free of all debt. I can say after each monthly deduction, I feel like I am one month closer to being debt free. Considered bankruptcy, but did not want to give up without paying as much debt as I could afford and Freedom Debt Relief gives me just that. Thank You for all you do.
Reviewed June 21, 2017
I was a bit worried and scared in the beginning but Taqiy really helped me out and made me feel more secure. I know this process will be a real life changer. He was truly a pleasure working with and answered all my questions.
Reviewed June 21, 2017
Scott was very helpful and made very comfortable to do this change right now. I am still scared but he explained everything very well. I hope I am doing the right thing. He was very knowledgeable in explaining things to me.
Reviewed June 21, 2017
They have done a great job for me. They have gotten me through some rough patches and they have already settle a few accounts so far and they are working hard to get the other debts settled. I could not be happier with their service for me and my family at the bad time in my life.
Reviewed June 21, 2017
Jason ** at Freedom Debt Relief is wonderful. It is extremely rare to come across someone that carries impeccable customer service as he does. I'm most impressed with him and the method by which my debt has been set with. Thank you so much FDR!
Reviewed June 21, 2017
The folks at Freedom have been transparent and everything they said would happen has happened. No scams, no extra charges. It has been legit and I would highly recommend and I don't recommend that often. They have already negotiated one credit card down and are working on two more.
Reviewed June 21, 2017
Angeleah was always professional and knowledgeable and has a compassionate personality. I felt at ease and comfortable sharing a difficult personal situation with her about my hardship. She is the BEST! I would highly recommend FDR to friends and family in same situation. I look forward to working with Angeleah over the next 4 years to resolve my debt.
Reviewed June 21, 2017
David was QUICK and easy to work with. I have gotten into a predicament that I wasn't sure how to get out of. There was no hassle, he didn't make me feel embarrassed and he was able to come up with a solution that helped me tremendously. Would recommend to anyone!
Reviewed June 21, 2017
Enrolling in FDR's program was very easy. Thanks to the help of the representative I dealt with. Progression through the program has been exactly as described to me by FDR. Each personal contact with FDR has been friendly, professional and very helpful.
Reviewed June 21, 2017
Venetia was very gracious working with us. We had no problem at all placing our trust and confidence in her. We would recommend her to anyone. Thank you for your professionalism. In a time we needed to feel confident in a group of professionals, we found them.
Reviewed June 21, 2017
I've had a great experience since I first called. I've received honest, accurate and excellent customer service. Very satisfied with all of the services. With less than three months in the program I have already seen substantial results and the communication has been very clear from day one. The tools and software are very user-friendly.
Reviewed June 21, 2017
This company and the representative that I work with is so helpful! My husband and I put ourselves into this situation, which we are not proud of, but were able to realize our mistakes. We are so appreciative that they can help us get our lives back.
Reviewed June 21, 2017
Everyone there has been so nice and treated me like I was their only client when I knew they had plenty of others. Just a big thank you. Happy holidays and be safe. God Bless you all and again thank you so much.
Reviewed June 21, 2017
Michael ** was the agent that helped me, he was very kind and caring and guided me through each step. I feel much better that in time I will be financially free. At my age that makes a difference. I can't say enough about how helpful Mike was!
Reviewed June 21, 2017
I only been with this company only 3 months. It is hard to say how good the company can be. But, so far like the team and the dashboard. When I need the team, they were there to help me. The lawyer team is great and doing their job. I like to thank the team for helping me out of finance trouble.
Reviewed June 21, 2017
Nick was great and Freedom Debt Relief was fast and now I can sleep better. They are all amazing and process my papers fast. And most of all they will deal with all the creditors. They gave a number in which all the creditor can call instead of calling me.
Reviewed June 21, 2017
Tyler ** is the best. He has taken the time to explain everything. He's the best. Give him a raise. He is very patient with me and a good guy. He gets back to me every time I email or call. He is on point and knows what he is doing. Outstanding job. I would recommend him to everyone that I know who needs help.
Reviewed June 21, 2017
I have been in this program for eight months now, and I am very pleased with the amount of feedback, information and professionalism I see. My communication with service agents has been smooth and easy with a willingness to assist.
Reviewed June 21, 2017
I was not under the impression that the payoff time frame and negotiations would have taken so long. Had I known I would have gone a different route. They would not have impacted my credit score for such a lengthy time period. I would definitely have gone a consolidation loan route, which was my initial intention.
Dear Ms. Omeara,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 21, 2017
They have done a great job negotiating my debt. I am so please with how fast they have been able to help me. They get back to you fast with any questions you might have. I would not have been able to pay off my debt without them. They have been able to negotiate two of four of them so far. That took 9 months. I have two more to go. They both were negotiated at half of the balances that were owed.
Reviewed June 21, 2017
Great job of explaining how the program works. Answered all my questions and took care of all my concerns. Looking forward to start the program and get on my way to financial freedom and peace of mind. Thank you once again for being so helpful and informative.
Reviewed June 21, 2017
Everything has gone well so far. The customer service has been excellent to this point. I would recommend this to a friend. I hope that Freedom will keep me on track to become debt free. The deposits every month have helped me to keep up with my other bills as well. Thank you Freedom Debt Relief.
Reviewed June 21, 2017
I'm very happy with what Freedom Debt Relief is doing for me. I put my worries in their hands and they take it from there... They are wonderful??? They keep me informed on all activities and reassure me all the time.
Reviewed June 21, 2017
Very happy with my experience. Will definitely recommend my friends. Happy with my response and the time frame and customer service. They are on top of their game. Whenever I have a question they are happy to respond in a timely manner. Looking forward to future.
Reviewed June 21, 2017
I have had a great experience with Freedom. Although initially hesitant, my Freedom Debt Relief counselors walked me through each step and we didn't proceed until my questions were answered and I was comfortable with the process. Initial settlements took a while but once they came rolling in, they did so rather quickly and I am on my way to a more secure and stable financial future.
Reviewed June 21, 2017
I have had to call a couple times to get help with a few questions, and was always guided in the right direction. Would definitely recommend Freedom Financial to all my friends and family members who is struggling the way I was before I contacted y'all.
Reviewed June 21, 2017
Thanks to Freedom Debt Relief, my debt is aiming to be reduced by over 50% and my monthly cash flow has increased $300 per month thanks to reduced payments every other week. It's a huge convenience to have FDR on your side when it comes to working and negotiating with creditors directly - and then receiving updates when a settlement is agreed upon.
Reviewed June 21, 2017
The service and opportunity I received to get out of my debt with these guys was incredible. I'm so thankful that the team at Freedom worked with me to make sure I had a path to move forward and the security of knowing that I would not be alone in this journey that's already difficult to go through in the first place. I would highly recommend them to anyone in a crunch with their finances.
Reviewed June 21, 2017
I called feeling choked on my personal debts. Felt like there was no way out. Venetia not only made me feel comfortable. She helped in ways to assure me there would be some help. I am very happy with her service. Excellent.
Reviewed June 21, 2017
Never let someone else purchase on your card, with their intent to re-pay. Thanks to Freedom Debt Relief. They are helping me consolidate my bills and getting them paid off. There is always someone to talk to if you have any question and provide you with necessary paperwork.
Reviewed June 21, 2017
This is the best answer to becoming debt free. I can't thank them enough. Thank you so much for all that you do for people like myself, who got into debt and unable to get out of it without your help.
Reviewed June 21, 2017
Freedom Debt Relief has done an amazing job of providing a proverbial 'light at the end of the tunnel' for me, with regards to getting my financial situation, under control. The staff I interact with is extremely kind and helpful, with taking care of my particular situation, and provides expert, professional guidance, to ensure that my best interests are the first consideration.
Reviewed June 21, 2017
Everyone I've talk to at Freedom financial was great. I would recommend them to anyone in need of financial assistance. They are the best. They done a wonderful job taking care of my creditors. I haven't received a phone call from them at all and also they have taken care of one of them already. Awesome job.
Reviewed June 21, 2017
Customer service reps are not nice and have an attitude. At least 3 times I've hung up because they are rude when answering questions. If I hadn't already signed a contract I for sure would take my business elsewhere. When you ask for things to be mailed out they don't even do that for you.
Dear May,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 21, 2017
I would definitely recommend Freedom Debt. I am so pleased with the progress that they are doing. Things are going smoothly and I'm on my way to be debt free. The process is easy and affordable. Everyone that I've spoken with has been extremely helpful and pleasant. I'm not sure where I would be without their help.
Reviewed June 21, 2017
This has been fairly easy and hope to see money saved in a timely manner. Paid off first account in just a matter of months. Awesome. This is what we needed to help our financial situation. Thank you all so much for what you all do every single day. Amazing process.
Reviewed June 21, 2017
Everyone has been great with working my case. I couldn't be happier. Everyone I have came in contact with has shown me that they are confident in their work they are doing for me. I used to be really stressed about being able to zero out my debt. Now I am not.
Reviewed June 21, 2017
Good customer service. You talk to real people that help answer your questions. They provide good positive feedback and regular updates. They have many options to help you succeed in your success even if you have some setbacks along the way.
Reviewed June 21, 2017
I have always in my earlier years been able to pay off my credit cards monthly on time and earlier. I lost my wife and picked up the mortgage myself and then left my job (well asked). I was out of work for just over a year, and had debt building up. I was at a loss until I called National Debt, but was still very skeptical, but knew I had to do something! Praise God I did. I am still struggling, but will be paid off in 2+ years of over 18,000 debt. Thank you Debt Relief!
Reviewed June 21, 2017
Your team has been fair and explain things well. Even when I haven't been able to pay they help me with another schedule period. Just sorry that I have not been able to keep on track like I was supposed to in the beginning.
Reviewed June 21, 2017
They have done a great job with my accounts. I highly recommend them for all your debt relief issues. I am currently working on debt issues and their recommendations for secured cards was well advised. I am very impressed with the use of the National Law Group.
Reviewed June 21, 2017
UPDATE 4/27/2022: I have been using this company for years getting myself out of debt and I am very happy with the progress we are making and how much money they are saving us. It won't be long and we will be done. Thank you.
ORIGINAL REVIEW: Very good to work with; very caring and understanding and have been a great help so far helping us in a time of great deal of stress and problems. Every time I call they are so helpful and nice. They do not make me feel at all bad about the financial issues.
Reviewed June 21, 2017
We have only been with Freedom Debt Relief for several months. The phone has rung 10-15 times per day 7 days a week. So far we have not answered any unknown numbers. Hopefully that will cease soon. It seems to take awhile to get the ball rolling.
Thank you for your feedback! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. They will be able to answer any questions about excessive creditor calls.
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 21, 2017
Tyler was extremely helpful and patient. He explained the program fully and answered all my questions. I feel confident that upon completion of this program, I will be in better shape. I already feel a sense of relief knowing that everything I need to halt my creditors is being put in place; constant phone calls will stop and they will get payments as deemed by FDR.
Reviewed June 20, 2017
Joshua really made me feel at ease with my decision. I had a lot of things on my mind. He had answers that put a lot worries aside. I know I just started my journey but working with people like him the journey will be fine. Getting started was easy after talking with him. Thanks.
Reviewed June 20, 2017
Joshua ** was great to work with and answered all of our questions effectively. He was very knowledgeable and very ambitious to help with our debt relief. We look forward to continuing toward becoming debt free. We would recommend Joshua to friends.
Reviewed June 20, 2017
Mr. Ryan **, my new financial manager, helped me so much! I was so hesitant and lacking in confidence when I requested help online with Freedom Debt Relief... but Mr. ** helped me out! I am so much more hopeful about my future now!
Reviewed June 20, 2017
I was privileged to have the expertise help of one Tierrell **. He has helped me to get my debts managed in such an easy way I did not think was possible. His calm and reassuring manner in which he dealt with me was professional and sure gave me peace of mind. Tierrell is an Asset to your Company.
Reviewed June 20, 2017
I was called by several representatives from your company to use your help with my finances. I felt very comfortable with Mr. Mike ** and agreed to sign up for financial help with the company with my questions being answered as we went along the process.
Reviewed June 20, 2017
I am so please on the outcome of my final reinstatement with Freedom Debt Relief! Even though it took some hurdles to get to where I got today, my Rep was excellent and so kind and helped me through the whole thing. I have been with this program before and came back because I know it will get me out of debt!
Reviewed June 20, 2017
From the minute I started speaking with a rep at FDR, I felt taken care of. They made sure I completely understood the process and were very responsive to any questions. They made the process easy with the welcome packet, so we got started within a few days. It can be scary process, but they've taken care of everything and I don't have creditors calling anymore. They reached a settlement on my largest credit card account within 5 months and it was such a huge weight off my shoulders. I would recommend them to anyone who is looking for a debt relief solution.
Reviewed June 20, 2017
We are very pleased with the level of customer service. Took the worry out at a time that is very overwhelming. Nice to have a team working for you vs. against you. We are headed in the right direction. Peace of mind, knowing we have made some really smart decisions.
Reviewed June 20, 2017
Thank you! Robert ** has very good customer service skills. He was very patient & took his time. I was very stressed out on how I would take care of this debt. I feel much better! He explained everything perfect. This entire process was simple & understandable.
Reviewed June 20, 2017
Carmelo couldn't have been more helpful. He took a difficult, embarrassing and overwhelming situation and gave me some hope out of this stressful time. He literally walked me through everything. I did not feel hurried or pressured in any way.
Reviewed June 20, 2017
I can't believe how painless this process was. I had talked to another program for help and they pretty much told me I had to get another job and or file for bankruptcy. I was very disappointed with that conversation. Freedom Debt Relief was a true godsent. Patsy whom I spoke to explained everything in detail, asking me if I had any questions as we went along. I'm looking forward to working with you all and getting myself out of debt. Thank you so much.
Reviewed June 20, 2017
At first I was a little nervous to begin the process of becoming debt free. But after speaking with Betsy she assured me that this is normal and assured me that once I was on the path to financial freedom I would feel much better. I know that the process is just beginning. But being able to call with any problems or issues has me much more at ease. Thank you FDR.
Reviewed June 20, 2017
From my first phone call with Nick to the final conversation with Patti it was a very wonderful experience. Nick was very professional and made me feel like I had a brighter future ahead! I would highly recommend. If you are thinking about a solution to get you out of debt Freedom Debt Relief is a path to explore. Very helpful and made me feel like a friend!
Reviewed June 20, 2017
I appreciate Kris' kindness, patience and the time he spent with me making sure I understood my options. Knowledgeable of all aspects and communicates and educates well with the customer. I was not given time to make my decisions. Great job!!
Reviewed June 20, 2017
Mike was very helpful, informative, friendly, courteous. I am glad he helped me. I will recommend your services to friends and family. Thanks to this program I will be debt free before long and this hardship will be lifted from my shoulders.
Reviewed June 20, 2017
Betsy was great! Provided me with important information, and answered all questions with a smile. Will refer more people her way! Very helpful, and informative. A+++ service... She even told me to call her anytime! She made me feel very confident about this working out for me. I truly hope so!
Reviewed June 20, 2017
Jason ** was very helpful and knowledgeable. He explained the program to me and answered any questions or concerns I might have had. I would definitely recommend this company to my friends and relatives if they have the same problems I have had in the future.
Reviewed June 20, 2017
I am very grateful for the time and effort everyone has put in to my progress. I feel grateful and pleased with the results. I feel that anyone with this type of problems should reach out to Freedom. There's always a way to work out your Debt.
Reviewed June 20, 2017
When my debt counselor told me we were done and I was on my way to financial freedom, tears welled up in my eyes. There was so much emotion and so much relief, I had no words, but "Thank you" and tears of overwhelming joy. During the short and easy process I kept waiting for the other shoe to drop, for there to be a catch, but there was none. Further, even with the slightest glitch, (not having the usual minimum amount of debt) my wonderful debt consultant went to bat for me and in no time I was approved for the program. - Most appreciative shout out to you Taquiy for that and for your unending support and kindness!
If you're under a heavy load of unsecured debt, Freedom Financial can work with you to take that load off your shoulders. The ease of the process, the support, and the resulting relief and hope (not to mention their BBB A+ rating) make Freedom an excellent choice for your financial recovery help. This is the most significant thing I have ever done for my financial situation, and my experience has been wonderful. I thank God for Freedom's program, my wonderful debt consultant, and a new hope for my financial future. I can breathe again!
Reviewed June 20, 2017
Just signed up recently. So far, it's been cool. My agent was very polite and extremely patient when it came down to explaining all of my questions. Walking me through everything was done in a very professional manner. Each time I schedule a specific call back time, I was called back right on time. My agent was top notch in every manner.
Reviewed June 20, 2017
Great customer service. Cody was really detailed and professional during the whole process. I recommend him for this job and many financial top level executive job. He was the BEST! Big claps for Cody. He gave me light at the end of tunnel.
Reviewed June 20, 2017
From the very first phone conversation everyone has been extremely helpful and considerate during an uncomfortable and difficult time. I have every confidence that we made the right decision in contacting you and appreciate being treated with total respect. I only wish we would have called sooner!!
Reviewed June 20, 2017
When I First made the phone call I will admit I was skeptical BUT I went through with it and I spoke with a Female named Erica whom I have to say was AWESOME and walked me through and made me feel so relieved, and now I'm on way to starting my life over. Thanks to Erica. ;)
Reviewed June 20, 2017
Very caring and helpful with everything. Very accurate on telling me step by with the whole process. Each representative was kind and courteous. They were very knowledgeable of the system and how everything works. If you needed to get a hold of them they were there to help or they would call you right back. Customer friendly.
Reviewed June 20, 2017
This program is working for me in just a few months. There are always friendly people to help me when I have questions or concern. I am confident that I will be debt free once my program is completed. The client dashboard is easy to use for checking my account.
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