Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 158 Reviews 31035 - 31235
    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I have always been extremely happy with the service I receive. I have called various times with questions and always felt that what I was saying was important, and everyone was always eager to help. This service has taken such a load off my mind. I am very grateful that I no longer receive collection calls. I have two more years on this program and am looking forward to being debt free. THANKS TO ALL.

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    Reviewed June 28, 2017

    I was very happy when my 1st account got settled SO fast - like within a few months. My 2nd was shortly thereafter. My 3rd you guys took your fee but I got no reduction because it went to litigation. I thought you were able to help with this -- but I am paying full amount - well I even paid a fee to you - for what??? Not happy about this very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Hopkins,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed June 28, 2017

    This has been the best decision I have made in the last few years. I feel like I've made so much progress because of this program. I would definitely recommend this to anyone wanting or looking for a way out of debt.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I was in despair when I first decided to contact FDR. I was also feeling really bad about myself for being in this situation in middle age. However, everyone I talked to was so supportive and made me feel like my situation wasn't dire and could be fixed-no attitude or blame, just efficient kindness. I started the program five months ago and already two accounts are settled. I'm very, very happy!

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    StaffProcessTransparency

    Reviewed June 28, 2017

    I was unsure when I started the process with FDR, but soon found out they were extremely professional and very good at what they do. They walked me through the entire process and made the whole thing make sense. I would recommend them to anyone.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Excellent Customer Service and representatives are always willing to listen and help. So happy I joined this company to get my debts resolved. I feel so much more relieved with your helpfulness in taking care of things for me. Thank you!

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    Freedom Debt Relief Program was a life saver for me. I was in so much debt that I couldn't even pay minimum payments. Freedom Debt Relief Program stepped in immediately once I contacted them and told me what to do. They have been 100% supportive from day one until now. I have been in the program for three years now and looking forward to becoming debt free. I thank FDR for all they have done to ensure my becoming debt free. I would definitely recommend this program to anyone who is drowning in debt and don't know what or where to go.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I am very pleased with the settlements that I have received thru FDR. Had no trouble at the start of the program with annoying phone calls. I followed the instructions given. I had a few but referred them to FDR and no problems. I highly recommend FDR.

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    Verified purchase

    Reviewed June 28, 2017

    I have enjoyed the opportunity to consolidate my debt in a controlled manner. This all in a time when I was a bit down in cash flow. So it gave me some mental relief while I got caught up. The only downside is how much your credit score takes a total pounding.

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    Verified purchase

    Reviewed June 28, 2017

    Hard to do. Wish I could have known earlier about this needed to be done. Still waiting for help to start this so I can feel better about everything going on. Didn't have to do this before. Too much for me to fill out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Younger,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    Everything is going great. I wish my credit score wasn't as affected as it is in the beginning but hopefully it will start going up as we pay off more debt! I love how the calls from creditors stop coming to us and went straight to Freedom Debt. Took a lot off of us from having to speak with them every day if not more than once a day, or continuing to hit ignore on my phone.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    Overall I'm happy with the process. There are a few items that I would like to see to help improve the overall experience. Would like weekly updates on the progress on my accounts. Would also like an app to the account from my phone. Should contact creditors sooner.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Staff is extremely helpful, courteous and knowledgeable. I'm a new customer but things seem to be going OK so far. Would recommend this to others also. I may have the company help me with other accounts in the future but I haven't decided this yet. Will have to see how this initial process goes first.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I just recommended your services to a lady who is struggling with debt. I find myself so happy to be back in control again. This is so much better than bankruptcy! Within a week, one creditor has already signed up for reduction of their bill.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    The people I talk to were very helpful and knowledgeable of how to help me with my problems and it give me a whole lots of peace of mind. I wish I could have found out about this a long time ago. After I get out debt, I will never get into this kind of debt again.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Freedom Financial has been very helpful to us. They are very good about sending emails out on accurate time and sending the bill in the mail. They make it easy to view your bill online. Even when I've had to call everyone was very helpful.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    The initial process is very simple. It's been a good experience so far. As long as monthly payment is made into the program, things work well. Some settlement fees are a little high, but that's made up for by the amount saved.

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    Verified purchase

    Reviewed June 28, 2017

    Well I just had 16000 dollars taken out of a sale on my house which I couldn't afford to live in and took over half. I had a legal matter with them. Sent in all the papers but no one could find them. If I sent it to the wrong place it would have been sent back. Someone got it and nothing was done. They took over half what I made on my house. Now I don't have enough money to get into another house. I hate discover. I think that shouldn't have happened.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Valador,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    FDR has given me my life back. They have handled my accounts up to this time in a very professional manner. I am looking forward to future handling on my remaining accounts. I would truly recommend this program to someone who is in my circumstance, so that they too can see there is light at the end of the tunnel. Thank you FDR.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I am very happy with the way they handle everything, plus they are very considerate the way they treat people. No hassle or worries on me. Everything is handle through their department. I am so glad I called Freedom Debt. Thank you.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    The work you are doing for me and my family is awesome!! Getting my credit cards paid off is a huge relief. Thank you all for all that you do. It takes time to get it all done but be patient. Good things are coming your way and life will get easier for sure.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I'm very glad and happy with FDR and appreciate for all the help the everyone has help me to take care of my debts. Thanks God and everyone in the Company. I'm very appreciates with everybody. A great pleasure to find this great company. Regards.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I had so much debt and Freedom was there to help me to avoid bankrupt. I would tell anyone about how they are helping me. It was easy to sign up and the customer service is always there to help answers questions that you have. Also they give you the tools you need. The welcome package was easy and you can email it back to them instead of using US mail.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    Whenever my husband or I call our problem is solved and solved correctly. We never have had issues with any call. I'm happier with the revamp of the website for the most part. Much easier to find out what I want to know so it saves me a phone call.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    I would recommend Freedom Debt to anyone. They are very easy to work with. Communication is very up to date and accurate. I had to miss a payment due to a medical expense, and all I had to do was make a phone call. I am looking forward to being debt free and having my check belong to me instead of credit card companies.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I would recommend Freedom Debt to friends and family. They are really helping me resolve my debt. Everyone I have talked to has been so friendly and helpful. It has helped me to realize how to not have credit cards and use them all.

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    Verified purchase

    Reviewed June 28, 2017

    In the very beginning the settlements were much better. For some reason the settlements are getting weaker the further we go along. Also, the fees are too high. By time you add fees the settlement is 70 to 90 percent of original balance. Was told in beginning 50 to 60 percent. The last settlement I refused bec after fees it wound up being more than original. But overall, I am satisfied especially with the 1st few settlements so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Scott,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I am so glad that I got my finances in order, and I am on the right track of being debt free. When I call FDR the customer service people are so friendly and answer my questions. It is a relief that I will be debt free in 3 yrs. Thanks again to everyone at FDR.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    Freedom Debt Relief has helped me get my credit back on track. With their expertise and ability to handle all negotiations on my behalf reduced to not only my debt but my stress level as well. I highly recommend their services and process!

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    Verified purchase

    Reviewed June 28, 2017

    I love the fact that I can have my mind at ease knowing Freedom Financial has my back. It's easy to have my payment automatic taking out of my account to build up a payoff amount for my credit cards debt. I use to be so stress wondering how I was going to pay my credit cards bills off without damaging my other finance responsibilities. Freedom Financial help me with that stress. They let you know every step they make. You don't have to do anything not even talk to the creditors. Freedom handles that too. I would definitely recommend Freedom Financial to anyone.

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    Verified purchase
    StaffTransparency

    Reviewed June 28, 2017

    They have helped with any questions I have had. Also they are helping me get my loans down so I can clear my credit. They keep me informed about each one of my loans they are helping me with. They are very helpful when you need answers.

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    Verified purchase

    Reviewed June 28, 2017

    I am happy with the outcome I am getting resolving my debt. I do wish the creditors would stop reaching out to me but in due time they all have. I am happy that I could check up on the status of every order and I get contacted every time they have a settlement in place.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    My husband and I got ourselves into a situation that seemed impossible to get out of. Before, we were struggling from paycheck to paycheck, barely paying the minimums on our bills. Since FDR, and their great negotiation skills, we finally feel like we're able to breathe and live our lives again. I couldn't be more thankful and appreciative of the service that they offered to us. I look forward to when we're totally debt free and it wouldn't be possible without FDR.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    They are not good. Have issues. Followup is very bad!! I did not realize my credit would be that bad. A lot of work to recover. I would not recommend this company to my worst enemies. They should work with all the companies but they do one at a time so the rest really suffer and it is just making me look very bad and I don't like that. I am looking very quickly to change. Had enough!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Cardinal,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    So far so good. I am just new and don't have much to say right now. I had mushroomed credit cards that would never have gone down and it is the best way to pay them off in a short time instead of paying for the rest of my life.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    Freedom is the best... I would recommend them anytime. My experience with them is great. They all can talk. They have nice personality... always happy to answer question about anything. My credit was falling apart on they are the one is helping me back on my feet, on I that good for them.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I shouldn't have waited all that time before I called Freedom Debt Relief. This is a non stressful way to start your way to no debt. I would highly recommend them to anyone. Their customer service is excellent and the process to apply is very easy.

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    Verified purchase

    Reviewed June 28, 2017

    Going into my 6th month, and starting to resolve my debt, 2 of 11 have been take care of, definitely looking brighter on the other side. Been very stressful last few years with getting into a lot of debt, knowing there is help out there is a big relief.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    The professionals at FDR have been courteous, knowledgeable, and kind throughout this process. I could not be pleased any more than I am, at this point. I would totally recommend this service to anyone seeking relief from a debt burden. Thank you, FDR!

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I have been waiting for well over 8 months for my already paid debt to be resolved. In the meantime, I can't get credit because of the debt still being on my record. I've called and emailed several times and have not seen any results. I'm very frustrated and will not be likely to recommend the service to anyone. I could have paid my debt with your "help" months ago.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Murphy,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    This is a great organization to work with. Friendly and compassionate people. In one year I am almost half way thru solving my debt problems. It is so nice to deal with the staff because they understand and sympathize with my situation and they are nice to deal with, unlike some places where they are rude and impatient.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I was a bit skeptical at first but it has been a pleasure dealing with FDR. They keep you abreast of what is happening. Very easy to deal with. They work hard to help you get out of debt. They have already negotiated a settlement on two of my accts. and are working on settling the rest of them. Wish I had called them sooner.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    Updated on 10/05/2021: Good job getting rid of my debt. Satisfied with my service especially when Discover sued me. They help me get a settlement. Thankful for their service. Recommend to anyone. I am on my last settlement. Almost done with the program. Thanks for the help and dedication getting me out of debt.

    Original Review: Just got started so I don't know much yet but when I talk with them they are helpful and friendly. But it did take forever to get the welcome packet in the mail. I had to call a second time before I received it. They could work on getting the welcome packet to you sooner but customer service is friendly. Overall, so far good.

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    Verified purchase

    Reviewed June 28, 2017

    I am very very pleased. I wish I could have paid a little bit more and finished it up a little bit faster, but overall it has been a fantastic experience, and thanks to you all soon I will be out of debt, except for my house which I plan on paying off in 6 year. Thanks to you all.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I am extremely optimistic that this is going to help me in the long run. Your team is very kind and helpful. I can't express how helpful your team is and how easy it was to sign up. I am excited about being debt free. I don't think I could have picked a better team of people to help me with my debt problems. Thank you.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    At first, I was very skeptical about FDR. I have been with them for about 2 years now and things are going great. Right from the beginning they told me what to expect and how to handle any problems that might arise. I would recommend these guys to family and friends in a heartbeat.

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    Verified purchase

    Reviewed June 28, 2017

    My experience with Freedom Debt Relief is great... What they indicated they delivered. I can review what going on with the Dashboard process. Thank you Freedom Debt Relief. Also customers service is Excellent.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Freedom Debt Relief has saved me and my family from years of debt service and is allowing me to learn from my mistakes. They have been professional and upfront about everything, I have felt supported and encouraged in my struggles with debt.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I'm very pleased with the service and help that Freedom Debt Relief has provided to me. It's very effective and has help me to maintain my peace of mind. I'm very grateful that they help me out to resolve my debts.

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    Verified purchase

    Reviewed June 28, 2017

    FDR is handling my debt in a timely manner. I now have hope that my financial mistakes will be eliminated in 3 yrs instead of the 20 yrs it would take to pay off with minimum monthly payments. My credit score is going up while my debt is going down! I'm very satisfied with Freedom Debt Relief!!!

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    Verified purchase

    Reviewed June 28, 2017

    Some debts have been taken care of but not all, and I have never missed a payment or been late. I am shocked that the one final debt has not been erased at this point. It has been well longer than I was told it would take.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Calvetti,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    I was drowning in financial issues. FDR has helped me get out from under a mountain of debt. They took care of me and the companies in question. I am very thankful. I was happy with the a completion date.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Freedom has helped me out of a big jam due to Dr bills. They have done a great job on my behalf. I would highly recommend them to get you out of your financial problems. The people you work with are all professional and always there to help you so thanks for your help.

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    Verified purchase

    Reviewed June 28, 2017

    I have been part of the debt reduction program since December 2016. They have already paid off one of my debts and one is in process of being paid off and reduced. I couldn't be happier and am so happy I took the plunge and let them help me fix my credit/debt issues! I can't say enough good things about FDR!

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    Verified purchase

    Reviewed June 28, 2017

    Love this helping so much! Reducing my debt is helping me get back on track to where I need to be! This is helping me each month and helping my family each month get out of debt faster and easier and quicker!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    I am very happy with Freedom Relief program. The people are very helpful and pleasant. Thank you again for your help with my problem. I would also say I like the fact that you are available six days a week and at the end of every call I make. I always give rating of nine because you people deserve it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    My experience with Freedom Debt Relief over the past two and a half years has been entirely positive. I enrolled some fairly substantial debt. I arranged direct deduction of my monthly deposit. FDR went to work. Their representatives were always understanding, helpful, and courteous when I called periodically with questions. It's an uplifting feeling to me today, now that FDR has negotiated my last debt. In the next month the Administrivia will be resolved and I'll be debt-free, thanks to the diligence and conscientious handling of my debt by FDR. Thanks for your help!

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    Freedom Debt Relief program has helped me so much. Am so happy the results am seeing each month. l also have told my friends about the program. You are truly a lifesaver. l never thought l would get from under my credit cards. I thank you all so much. l would highly recommend you to my family and friends. Thank you again for being there. May God continue to bless you and your staff.

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    Verified purchase

    Reviewed June 28, 2017

    Freedom made my debt settlement easy. I was pleased with the positive attitude of all the professionals I had the chance to work with at Freedom Debt. Settlements were timely and I was consulted before any debt was paid. I would recommend Freedom Debt Relief to anyone trying to pay off credit cards.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    This is a great program for anyone that needs help with their debt. They work with you every step of the way. If you have any question through the process they will help. They will give you an email so you can track the process on every account that you had submitted to them to work on. Thanks again Freedom Financial for all you did for me and my wife debt relief. We were congratulated yesterday. All debts have been resolve.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    Getting set up with Freedom Debt Relief is simply the easiest way to combat your debt. I've only been in the program for a few months so I don't have any accounts paid to date. I feel they are going to negotiate the best possible outcome for me in the near future, to get me debt free faster than the other company I was with.

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    Verified purchase
    PriceProcess

    Reviewed June 28, 2017

    Finally I'm looking forward for all my debts to be swept away. Freedom Debt Relief gives me hope!!! At first I don't know how will I pay all my interest every month then now I can breathe with just one payment that I can afford every two weeks. Thanks for this program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I can't tell you how pleased I am with FDR. Their customer service is outstanding. I have only had positive, respectful interactions with staff. They are prompt, accurate and wonderful to work with during a difficult time. We have had to use the legal services as well and they are all outstanding!!

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Every step of the way everyone that I have worked with has been helpful. It didn't take very long for them to begin the process of negotiations with my debts. Very happy with the speed of the work they are doing. It has given me the relief that I was needing.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    In just a short few months Freedom Debt has resolved three of my outstanding debts! I couldn't be happier! Looking forward to resolving all my credit card debt and being debt free! The customer service team is always willing to help and very friendly.

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    Verified purchase

    Reviewed June 28, 2017

    Life gets so hard and sometimes it seems there's nowhere to turn when you are drowning in debt. Freedom Debt Relief gives you a chance to sleep at night and peace of mind... Not worrying about creditors constantly badgering you. Thank you so much Freedom Debt Relief. Your name says its all!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Since signing up with Freedom last year July 2016, right from my initial interaction up through my dealings with the customer service representatives, my questions have been answered and Freedom has done a wonderful job on keeping me informed of my resolution progress. I am extremely happy and have mentioned Freedom to others that I know. I highly recommend you! Thank you for all you have done thus far.

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    Verified purchase

    Reviewed June 28, 2017

    This company works behind the scenes so I'm not always abreast on exactly what they're working on at a specific time. However, once a settlement requires approval, they move mountains to get in touch with me so I can approve as soon as possible. I'm really impressed with their competence in handling my account!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    When I felt like there was no hope, Jason was awesome in reassuring this matter would be solved. It was a quick process, hurt your credit a little bit but in the long run I will be debt free!!! All staff members were quick to respond to emails or phone calls and did so in timely manner.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I would highly recommend Freedom Debt Relief to anyone who has overwhelming credit card debt. I took a rather large pay decrease which left me unable to meet all of my financial obligations. I thought bankruptcy would be my only way out. Thankfully instead I decided to reach out to Freedom Debt Relief for the help I needed. It was so simple to sign up and the service is fantastic. In the beginning I was receiving "Collection" notices and harassing phone calls but all I had to do was contact customer service and they would put my mind at ease and assure me that everything was ok. They were right!! The horrible phone calls stopped and so have the notices. They have taken care of everything and I am so very grateful. I am well on my way to being debt free and I can't thank them enough!!!

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    StaffTransparency

    Reviewed June 28, 2017

    I am very glad to have discovered FDR. They guided me through a difficult time in a kind, straightforward, and professional manner. I am very pleased with their attention and support. The terms are very clear and individualized and doable. And they keep me posted via a dashboard. Thank you.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Really helpful in providing assistance in resolving my debt since the lost of primary job and eventual retirement. Allowed me to suspend a payment when I needed the extra money for an emergency. Would definitely recommend their service to others going through the same difficulties financially.

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    Verified purchase

    Reviewed June 28, 2017

    I am not happy with this service. I would not recommend it to anyone. I have paid more on many accounts than I owed because they did nothing to resolve them. I am not surprised that my submission failed because it was negative.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Cooper,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase
    PriceStaff

    Reviewed June 28, 2017

    Keep up the excellent job! I'm happy you guys helping me to deal with all my debt relief. The program is very affordable even for me now that I'm self employed. My monthly payment really put me at peace and I appreciate your guys' fast efforts to settle my debts one by one.

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    Staff

    Reviewed June 28, 2017

    I'm very excited that my debt issue is getting resolved. The people that I have dealt with here have been wonderful. I wish I would have looked into things a little bit better before signing up though as I did not understand what going this route was going to do to my credit.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    So far, no problems at all, everything has gone very smoothly. Any contact with personnel has been positive! The entire process has gone very smoothly! I am satisfied with the handling of my debt, and look forward to being debt free!

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    Verified purchase

    Reviewed June 28, 2017

    I was really in a bad place with my bills and my credit and I wasn't sure what I was going to do. I received an ad from Freedom Debt Relief that sounded like something I could not only live with, but would end my debt sooner and for less. I have been with them for almost 3 years and things have been going great. My debts are going down and my credit score is going up.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    Very happy to be getting this debt behind me. They negotiate great discounts and are very supportive. Very knowledgeable of the process and keep you informed so that you can continue to reduce your debt. This process has gone very smoothly and they continue to encourage me.

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    Staff

    Reviewed June 28, 2017

    They have done a very good job. There is always someone to help when calling. I have gotten all of my debt so far reduced. I still have 3 accounts being worked on. I will get out of debt faster & owing less money. I appreciate all their assistance. I will recommend them to others.

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    Process

    Reviewed June 28, 2017

    When it looked hopeless for us and bankruptcy was looking like our last option, FDR has come through for us and we are getting our debts paid off! FDR has been a simple and effective process and we could not be more pleased with the process. Thank you FDR for giving us hope again!

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    Verified purchase
    Process

    Reviewed June 28, 2017

    I was hesitant at first to try this program. It just seemed too good to be true! But after submitting all of my information, Freedom Debt has already settled an account! I have only been with the program for a short time, and I am pleased to see results already. I look forward to becoming debt free in the next few years.

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    Verified purchase
    ProcessTransparency

    Reviewed June 28, 2017

    While it has given us relief monthly from paying all of the minimum payments due and I know eventually will be paid off there are some aspects and realizations that were not made clear to me from the beginning. For example, I was told that all of my debts would be negotiated within one year. We are now at 18 months and only four of 11 have been settled, one of which resulted in a lawsuit and we had to pay entire balance with no reduction. The other negative is that now that debt continued to accrue for 18 months with no payments when the settlement is made and Freedom states there was, for example, a 40% reduction on payoff that is 40% of what is currently owed. You may end up paying close to the full debt that you originally owed when you signed up for the program.

    In addition, we received 1099s at year end and had to pay tax on the debt we did settle on the reduction amount. Our credit wasn't bad when we started. We owed a great deal of money but payments were being made. Now our credit is really bad. The only good thing that comes from this program for us is that eventually the debt will be paid. Hopefully our credit will be better down the road in years to come.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Rushing,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    Freedom Debt Relief has taken the weight off my shoulders, and has given me my life back. Every month I was struggling with my payments and getting phone calls. FDR has completely given me peace of mind, and I will be completely debt free in a couple of months. Thank you, FDR, for giving me my life back!

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    Verified purchase

    Reviewed June 28, 2017

    My experience with Freedom Debt Relief has been a great one. They took the pressure off me and made this the easiest thing I have ever had to do. I thought that I was going to have to file a bankruptcy and was dreading it. This has been a great experience for me.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Freedom literally saved my life. After going through a very difficult time in life, I needed help and Freedom was there to walk me through the arduous process of digging out of the debt pit. I cannot say enough about this service. They were friendly, compassionate, informed and helpful at every stage and I am now (almost 3 years later) on the road to restoring my credit and being 100% debt free! It makes me want to cry tears of joy and I owe so much of that to Freedom Debt Relief. Thank you all so much!

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    StaffProcess

    Reviewed June 28, 2017

    Everyone has been wonderful and supportive. Great people and solutions. They have really helped me to build my self esteem and my credit back up to where it used to be and belongs. I have been very happy with this program and the personnel that are working with me.

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    Verified purchase

    Reviewed June 28, 2017

    I started last September to pay off debt and within 9 months all my credit debt has been negotiated to 40-50% of the balance and each creditor has been paid off! This balance is being paid back in one affordable monthly payment that establishes credit for timely payments and my credit shows all the debts are paid off. I highly recommend FDR! Thank you for debt relief!

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    Verified purchase

    Reviewed June 28, 2017

    So far, two of my accounts has been resolved in a matter of a month! I would definitely recommend my friends, family, and co-workers about FDR! I want to thank FDR for their support and service because very soon I will experience financial freedom!

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    This has been awesome for me, you have handle with a professional care, kept me inform and stay in contact with me, you have made my life a little easier with, your help attend to the big and small debt and have shown me what you can do! The sooner it's done the happier we all will be. After all said and done I can rebuild and restructure my finances and rebuild my credit. Thank you.

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    StaffProcess

    Reviewed June 28, 2017

    I have been in the program for about 7 months and so far I have had great success, 4 accounts have been settled already. Everyone has been helpful and great to talk to. I cannot wait until everything has been settled and the giant weight has been lifted off of my shoulders.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Freedom Debt Relief is more than I expected: They are very attentive and are always on top of my problem. I highly recommend this company because of their knowledgeability and great customer service. I'm now confident that at last I can get out of credit card debt thanks to Freedom Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    This program is awesome! I am always informed of what's going on with my accounts. I can check my account whenever. They are very friendly over the phone and help out a lot with all my questions that I have. I could not be happier that I joined this program! Thank you everyone at Freedom Financial for your help.

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    Online & AppStaff

    Reviewed June 28, 2017

    Have had outstanding service & support from the FDR team. The access to the website is great and provides a lot of details concerning the status of your current funding. It's been easy to communicate with the FDR team and I have always felt good with talking with the team.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Once you've done your own research and decided that debt settlement is something you'd definitely like to do, Freedom Financial is the way you should go. I've been with them for about three years now and I feel very well taken care of. They keep you constantly updated on your progress and every time I've called with questions, their representatives are easy to talk to, give great and honest advice. They actually seem to care. I like this.

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    Verified purchase

    Reviewed June 28, 2017

    Freedom Debt Relief has been so easy to deal with from the first initial contact. I feel very comfortable with my financial plan and look forward to being free from the financial burden I found myself in. Four years and I'll be FREE from debt.

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    Verified purchase
    Transparency

    Reviewed June 28, 2017

    When I initially signed up for the service, FDR gave me a fairly detailed amount that they would be able to settle my accounts for to make my debt free and clear. That amount was a couple of thousand dollars too low and they used the excuse that they had to negotiate with a tough law firm. On top of that, the fees for the settlements are high! In the end, I didn't end up saving as much as I thought working with FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Kangur,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I could not ask for better help, trust me. Great customer services and communication is always on point. Your debt can fade away right in front of you in a minute. Trust your happiness with Freedom Debt Relief. You will not be disappointed.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed June 28, 2017

    There is no communication. No one contacts me. However, Wells Fargo contacted me stating that FDR settled my account with them and the 1st payment was scheduled and never made. I received a phone call asking why payment wasn't made, all the while, I thought we were working towards closure. Also, hidden fees and traps... your company is not truthful upfront with actually how much fees are associated with you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Casey,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    I did not know what to expect at first but I was told that they could make a deal at 75-90% off the credit card debt with no interest and that each payment they could use towards getting a credit card paid off. That I told them my problem and how my ID was stolen and that a certain credit card company they could deal with some has gone but other still remain. I thought by now most of them were paid off and the talks between each card would go every month to get the debt solved but when it came to tax time it's different in every state. They said I had so much saved but no check back or prove it happened. The account told me I would have to choose with a company like this a return check in that amount or they would use it to get another card paid off.

    I was told that how many cards I had given them, by now almost everyone should be paid off according to the credit bureaus. That every time a card is paid the money that I give them go towards another paid off and each time I had to chooses keep the payments as they are and applied it to another card or payments would be lowered. But if I left the payments as they are then another card should be paid off and time it would take would be less. For example the credit bureau said, if I owed say 2,000 they say 80% would be 400.00 and within one of half payment it would be cleared and another gone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Stitzer,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 28, 2017

    We have been very happy with the progress with our debts. Everyone has been very helpful, courteous and patient. We are very pleased with Freedom Debt Relief. We will refer all our friends and family as it has been stressed free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    This company waste no time settling your debts as long as your money is going into the dedicated account that was set up. I would refer my friends to them! People you talk to on the phone seem to care about your situation.

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    Verified purchase

    Reviewed June 28, 2017

    Before I joined I read all the reviews especially the negative ones and almost wouldn't join but I realized that all is in the understanding the program. It's not magic and it's not easy but it works. All you need it to work with and wait. Thanks FDR you are great.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I am very satisfied with Freedom. If it wasn't for Freedom, there's a really good chance we would have lost our home. Everybody is super nice and helpful whenever I call. When I was sued (which I knew could happen-no surprise there), Freedom gave me the resources needed to get it taken care of. I couldn't be more pleased. It's awesome to see my debt go down. Even though my credit is still not perfect, it looks as if my husband and I will actually be able to buy a new home next year. If I never did Freedom, that would not be a possibility.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Employees from Freedom Debt Relief are very professional, helpful and willing to help you. They are very accurate on explaining about your financial situation. I will definitely recommend them to people like me who need help. Even their legal team are very professional and helpful.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    I would not have gotten started reducing my debt load without the added help from FDR. They inspired me and made it possible to get started. Now that I'm well into my program I am excited about being out of debt. Thank you!

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    Verified purchase
    Process

    Reviewed June 28, 2017

    I was lied to from the very beginning and I should already be out of this program but still in it and nothing is getting done. Wouldn't recommend to anyone!!! I have been sued 2 times and shouldn't have happened but when nothing is getting done the customer pays for it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Comer,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Insufficient response received
    Verified purchase

    Reviewed June 28, 2017

    I must say you do what you promise to your clients. You resolve our problems and we appreciate it. Thank you for your HELP in resolving our debts problem. Have no doubt Freedom Debt is the only debt relief company you should deal with and you won't be disappointed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    It's been a great experience so far. Great customer service. It's nice to know they have your back. Great feeling knowing I'm working on getting out of debt. I would recommend Freedom Debt to anyone in financial trouble. Best way to do it without filing for bankruptcy.

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    Verified purchase

    Reviewed June 28, 2017

    I joined Freedom Financial looking for help with my debt problems and since then have had nothing but positive results with them, everything they told me they were gonna they did and continue to do. This is a very great organization and I would recommend any and all to give them a try if you're looking for debt help.

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    Staff

    Reviewed June 28, 2017

    I'm very pleased with all the help I have received to get my debt under control, all the individuals that I have worked with have been great and pleasant. I would recommend this program to anyone that is having a problem managing their debt.

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    StaffProcess

    Reviewed June 28, 2017

    They are all very helpful so far. Can't say much more as I have just started with the program. So far everyone has been very nice to me and has been very helpful. They have made it as simple as it can be for now.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    Three stars because the program itself is not actually the issue. Some of the customer service reps leave a lot to be desired. We have had more than one instance where multiple customer service reps contradict each other (over and over) in the info that was given. VERY frustrating. Admittedly, our situation is a bit unique but I do let whoever I speak to know that up front. Seems like the reps have not actually listened to what I was saying - they just give me the standard answer they were trained to give. We did pull one of our accounts from the program because of this. Again, the program is great but the training of the customer service reps needs some work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Pryor,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    FDR is a great way to slowly reduce your debt. I especially like the negotiation process and the stop harassing calls feature. I would recommend their programs to as many family and friends that I know. I do wish I could have added more to my monthly payments in order to shorten my payoff time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    This has been one of the most pleasurable experiences that I have had dealing with people trying to help me in my situation. So far they have been very knowledgeable of how to provide me the info to help take care of my situation and help me with giving me some comfort to let me know that I also had some legal backing if there were any problem that would arise with the creditors that I was dealing with that really didn't want to help me at all when I had called them and tried to get them to help me with my situation.

    Once I called the Debt Relief personnel they took charge and assured me that it was something that they would be glad to help and felt as if they were 99% sure it would be something they could take care of with no problem... I am very satisfied with the outcome at this present time and will continue to work with them and would refer them to anyone that would ask how to get any assistance in a situation familiar with mine because I truly believe they are the people to go to.

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    Verified purchase

    Reviewed June 28, 2017

    We are about halfway through all the accounts involved so I have great expectancy for what remains to be done. I was pleasantly surprised with the settlement that was completed. It was far more than what I supposed to be possible. My connection with my accounts manager has been good.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    So far my experience has been very good. The customer service is excellent (my calls and inquiries are answered immediately) and what was advertised to be done has been accomplished so far. The information they provide is easily understood and if there is a problem they always quickly respond. I have no issues whatsoever at this point in the game.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    They have went above and beyond to get fast settlements. Any time that I have called I have had a very quick response. Very Courteous Staff. They have greatly relieved my stress and made it easy to let them take the wheel. I would highly recommend them.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    Every time I call they are very helpful no matter who I speak to and am glad that I was recommended to Freedom Debt Relief. I always get emails with updates. And the emails are very helpful because I don't have the call every time and whenever I have a question and they're always there to answer them.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I highly recommend Freedom Debt Relief if you are having a hard time financially. They are very pleasant and easy to work with. I have already settled some debt and it feels good to finally get that financial burden off of my back.

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    Verified purchase

    Reviewed June 28, 2017

    Freedom helped me out tremendously when no one else seem to want to. Thanks! I was always able to check on my status. The company sent me emails on a regular basis. The site was extremely helpful. I could find what was paid, when it was paid and what was coming up next.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    Freedom Debt Relief helps you to get out of debt in less time and with less discomfort than expected. The Customer service representatives are knowledgeable and responsive to questions and issues. The timelines set out at the start of the program are accurate and provide a good way of tracking your progress through the program. Legal services are also included. I recommend FDR.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Almost a year ago I was in such a debt situation that I did not know how to get out of. Almost 10 months ago I joined with FDR and they have been such a big help to me. A few of my accounts have either been paid off or are being paid off. I didn't think it would start to happen this fast. Even my credit score is starting to climb up a little bit. I know in about 2.5 years I will be debt free and with a good credit score. Thank you FDR for starting to turn my life around. You and your staff are wonderful to work with.

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    Verified purchase

    Reviewed June 28, 2017

    I was skeptical at first but when the debtors starting getting paid and resolved. I knew I had made the right choice. I verbally tell close friends of Freedom Debt when we discuss debt and the hard times they are facing. Which a friend has already started the program.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I was a little hesitant when I first received the notice in the mail. I waited for almost a week before I called. When I called & spoke with Nick, I realize it was the best decision I had made. They work with you & keep you inform. If anyone is having second thoughts don't worry you will be happy with the outcome.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I am happy that my total debt is going down and that my 1st debt account has been resolved. I am unhappy with the way customer settlement fee assessment is being completed and am hoping quick resolution to the third and most pressing account. Otherwise, the staff that I have dealt with are very considerate, compassionate, and exude extreme professionalism.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Freedom Debt has gotten about several structure settlements on my bills. I am very pleased. Will recommend to my friends also. Please with custom service. Keep me update with my process as well. That is very helpful for me. My experience with Freedom Debt Relief had been exception. They text me with they have made a settlement with my creditors.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I am pleased with the progress FDR is making in resolving my debt. I have found that it is relatively easy to contact a representative if I have inquiries regarding my accounts and they have been closing my accounts in a reasonable amount of time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    This service is exceptional, and I would recommend them to anyone who is experiencing any type of trouble and needing relief! The customer service team is highly experience, supportive, and there at almost all hours of the day, 7 days a week!! This service has helped me in every way I have needed!

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    Verified purchase

    Reviewed June 28, 2017

    I've been with FDR since January and it's been a relief knowing that my debt is being resolved. I was only making minimum payments, FDR has cut my credit card debt by thousands of dollars. I will be debt free in less than 3 years. Thank you.

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    Verified purchase
    Customer ServicePrice

    Reviewed June 28, 2017

    Freedom Debt Relief has taken a great deal of daily stress out of my life; such as the high interest and late penalties when I didn't have enough funds to make timely payments. Now I am only concerned with one expense on the same day of each month instead of many spread over each month that are easily missed by a day and there is another late payment. Plus all those nagging phone collection calls that drive you nuts; most have ceased. If for any reason you are no longer able to keep up with burdensome debt, Freedom Debt Relief is a good solution!

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 28, 2017

    Service provide is too slow. Take too long to negotiate with creditor. Take too much time for us to see improvement and to see the changes on the credit score. Customer service is really good. Plan will be better if the program take less time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 28, 2017

    Since the beginning I became a client with FDR I see lots of improvement, this company is working hard to help people out there, Me personally I'm very with you work but the only thing is that time framing. What they told me in the beginning is little longer. But for 1-10 I give 9.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    Everything has been good with you guys and the process that has been made. I am however upset at the fact that I have asked you many times to please take the payment out the 28th but because you take it out on the 23rd my bank account is always overwrote. Here your supposed to be helping me out of a hole but when I'm constantly covering fees because of being overwrote how is that helping me. I need the date changed to the 28th.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Mccaa,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    It took me quite awhile to make up my mind which company to go with to reduce my credit card debt. As I look back I am so pleased that I chose Freedom Debt Relief, still a little longer to go, but we are getting close to real relief. Thank you all very much.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 28, 2017

    I have had a lot of difficulty with creditors since entering this program. I am glad most of my debts are gone, but the customer service is hit or miss. It has been a very stressful process and I still have a major creditor on my back, suing me...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Foss,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    I truly don't know what we would have done without Freedom Financial! My family was in the middle of a financial crisis due to unexpected unemployment and we could not see any hope out of it. But we found FDR and they have been that light at the end of the tunnel. Thanks so so very much!!!

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    FDR for me has been a real life saver. They care about you as an individual and the team makes you feel like you are their top priority. I was drowning so bad, I didn't think I'd ever survive. In the middle of it my husband passed away making me feel like I was suffocating. But FDR really helped in letting me breathe again and let me have the time and space I needed to take care of myself and my family after my husband died.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    So far I am very pleased with Freedom Debt Relief. The man that I deal with Mike he is very good at keeping me calm through all of this. The people I have talked to was very helpful. I think this was the best thing that I have decide to do.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    It's such a relief and great lessons learned from Freedom Financial! It's been a pleasure to be a member and sharing GREATNESS & DEBT EXPERTISE was so above & beyond to worthy! Everyone gets into FINANCIAL trouble in OUR lives and this is the BEST program ever! Thank you so much! P.S. I will BE BACK if NECESSARY!

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    Verified purchase

    Reviewed June 28, 2017

    I was drowning in credit card debt when I came across Freedom debt relief upon detail review and comparisons to other agencies. Thanks to this organization, my financial stress is on the right course to debt free. My credit rating took a serious hit at the beginning, but now it is come back up gradually. I can not be happier than. Thanks to all the staffs and special thanks to my account manager.

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    Verified purchase

    Reviewed June 28, 2017

    Freedom is so exceptional. I needn't worry about my creditors because Freedom takes care of everything. Thank you. I feel very much at ease every month knowing my debt is being taken care of. I would recommend Freedom to anyone with high debt.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I originally called regarding debt consolidation. My account rep, Lauren, was initially hesitant to discuss structured settlements, since that is not what I called about, but I pressed the issue with her and have been amazed at the results. One debt has already been settled (only been enrolled for four months) and another is in process. And, I don't have to deal with the various creditors any longer. Thank you, Freedom Debt Relief. A tremendous weight has been lifted from my shoulders.

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    Price

    Reviewed June 28, 2017

    Freedom Debt Relief is an awesome way to pay off your debts, negotiations and relief ~ and helps to support you through financially breakthrough and reducing interest rates congestion from the Creditors. And a smarter way to pay off in 2-3 years than a decade or more. I have one-two years completing my financial burden and less worrisome. Strongly recommendation to those who has burdensome of debts with credit cards.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    They have done a great job so far. The customer service has been good. They have answered all my questions when asked. They have also contacted companies for me and have reduced the amount of calls I am getting. I am sure we will be out of debt in no time.

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    Verified purchase

    Reviewed June 28, 2017

    Long story short we got in over our head, my husband at the time lost his job and we divorced. Unfortunately most of the debt was in my name and I was overwhelmed and my ex-husband filed bankruptcy to avoid his responsibility. Freedom has given me a sense of hope. They have been worked with me and got my payments where I won't lose my home. Without them I would have lost everything. I recommend them to anyone.

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    Verified purchase

    Reviewed June 28, 2017

    I am very happy with my results. Freedom is working hard on my behalf to relieve my debts. I don't know where I would be if I hadn't decided to get assistance with my out of control debt. I would recommend anybody that is experiencing problems with debt to give Freedom Debt Relief the opportunity to help them too.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    I am very pleased with the process this company has done on my debt accounts. So wonderful to have help resolving the debt I fell into when I became sick and couldn't work for weeks and was unable to pay all of the creditors.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    Everyone has been great in assisting me. I am very satisfied with the way my issues have been handled. I have not had to deal with any creditors during this time. I would highly recommend this company to my friends and family. This program has been very beneficial to me.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    I am very pleased with my dealings with Freedom Debt Relief. They have been very helpful, and answered all my questions whenever I called. So far everything has been positive with this program. I am looking forward to resolving all my debt, and feel I am on my way to graduating soon.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I have only been in the Freedom system for 6 weeks, but, so far we are very satisfied. We still get a few calls but feel confident they will go away. We have been treated with respect every time we make contact. I would highly recommend Freedom to anyone. Thank you Freedom.

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    Verified purchase

    Reviewed June 28, 2017

    I was easily walked through the steps of getting setup with Freedom Debt Relief and so far it's been a breeze, as long as I keep up with my payments. And if I have a hardship and can't make a particular payment, I can give them a call and make arrangements! A+.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    This company has taken a lot of weight and stress off my shoulders. They follow through on everything that they claimed they could do for me. The associates are always there for me when I have questions and go out of their way to help me the best and fastest way they can. I for one appreciate Freedom and would recommend them to my friends, family and to anyone whom might need them.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I am so glad I found your business. You have taken the stress away you couldn't imagine. Everyone that I have talked to have been so nice and helpful. Thank you very much. I'm very impressed with the knowledge and the care I have received from Freedom Debt Relief. Again, thank you.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    I have been most satisfied with the process that Freedom has provided me with to complete my debt resolution. This has been as painless a process as could be imagined. I will be most happy to be finished in the next year. Everyone at Freedom has been very helpful whenever I have needed assistance. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    I am extremely happy with this program. It gives me hope for a brighter future. I was struggling financially as a single mother and I was elated when I got referred to this program. I can sleep peacefully at night without having to worry about how am I going to pay off all my debts. Freedom Debt Relief got my back and they continue to go above and beyond for their clients. Continue the great work that you all do.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I have been extremely happy working with Freedom From Debt. They took a great deal of stress off my life. Once I started their program the phone calls stop. I'm involved in each step of the negotiations. I cannot express enough how awesome they are to work with and the work they do.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I'm so pleased with Freedom Financial from the day I contact them. They were pleasant, efficient and very professional. They took 6 months to resolve my first case in which I was grateful and they are in process with 4 more. I'm so happy with everything they are doing for us.

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    Verified purchase

    Reviewed June 28, 2017

    My initial impression is that FDR is a lifesaver. I felt drowned in debt with no way out. FDR showed me the light at the end of a very long tunnel! Their service is unparalleled as to evening the playing field. I do strongly recommend their services to anyone in debt beyond their ability to pay!

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed June 28, 2017

    I feel like what I was told in the beginning was misleading. The fees are higher than expected and so far in none of my settlements will I be paying less than 65% of my original balance and some I am paying as high as 78%. One offer I declined was even 80%. This is not what I expected. I've settled one on my own so far without Freedom's help at 48% of the original amount I owed. So far that is by far the best settlement. I noticed one of the settlements I am paying $1/month for some months but the payment by phone fee is $3 each payment. It doesn't even make sense. Then I had a $100/month reduction in the payment that I am making and next thing I know the estimated time of program completion went up a whole year to June 2021 instead of June 2020. This makes absolutely no sense.

    The $100/month for 4 years (the original est. time frame of completion) is only $4,800. My current monthly payment excluding fees is $740/month. It should take me another 6 months to complete the program if I stay at that payment amount. Customer service could not give me an explanation, only that it is an estimate. This is not at all going as I expected but I feel stuck. I also don't like that I can't see what the credit card companies are offering since I had to change my address/phone on the accounts to Freedom's. The one card I wasn't able to change on was the one I received a letter to settle at 48%. I feel like if I was getting those letters myself I could get better negotiated amounts without all the added fees like with Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Miller,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    I am glad and happy with this program is helping me with my debt relief. I will recommend to someone this program. Hope I will never be in debt again. The freedom relief can help someone like they helping me. They always keep me update with my progress on my debt relief.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Freedom Debt Relief is easy to work with, and always nice to deal with. My manager contacts me with any questions he has and I can contact him with questions I have as well. The dashboard is an invaluable tool helping me see where I am in the debt relief program.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Freedom Finance has the best team to work with. I am so happy to be getting closer to being debt free and I couldn't be happier. I just have one small issue and that is I get paid on the 15th and the last day of the month which throws my account into a negative on the months that have 31 days in it. Very, very happy with everything else. Thank you.

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    Verified purchase

    Reviewed June 28, 2017

    Freedom has been the best. I am slowly paying the debt down and have about a little over a year to go. I definitely would recommend this company to everyone. I am looking forward to being debt free within the next year.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    All the staff that I talk to are very courteous. They are very knowledgeable on the things about Freedom Relief. I hope to eradicate all my debts in a very short time. My only concern is that my debtors are still calling me and harassing me. Some of them are threatening to submit it to collection agency.

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    Verified purchase

    Reviewed June 28, 2017

    I have been extremely happy with the options and opportunities that FDR has assisted me with. This has been a wonderful program to not have to worry about what I am going to pay this month or am I going to have enough to pay all of the bills. Thanks.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I was not aware until I called in to speak with a customer service person that you didn't begin negotiations with a creditor until I had paid sufficient funds into your bank to settle the account. This way I could be waiting three years for all of my accounts to be settled. That is outrageous. I could be sued by the creditors by then!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Esber,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase
    Staff

    Reviewed June 28, 2017

    They are direct and to the point and if anybody needs help with their debt they are the one to contact. Thank you all for all. You all is doing and keep up the good work and I hope and be glad when I'm finish so I can get on with my life, and I thank you all again. Bye.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    Everyone at FDR has been so thank you and encouraging. Helping every step of the way. I would recommend them to anyone who is struggling with credit card payments. They don't make you feel like a failure. Always there to answer any question you might have. It's a little overwhelming at first but they help you with that too.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    Debt relief program, I am very happy with the progress of the program and absolutely enthused by the help in solving this matter. I would certainly recommend this program to anyone that is in need. The program and the system have helped me immensely in solving the problem I had with that, which have been caused by health problems of my wife and then of my own.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I'm so so glad I found Freedom Debt Relief to help us with our debts and they're doing miraculous and expeditious job with our situation. I was at a lost before I stumbled upon FDR, I couldn't even sleep. Now that they're working on our case, I truly have hope to see the light at the end of the tunnel! Looking for a freedom from debt. Thank you for the first settlement with AMEX, and thank you thank you FDR, thank you very much!

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    I was very impressed with the service, they were very informative, and sent me all the information I needed to be able to understand the process. They informed me as to what my payments would be and the date the payments will start. I would highly recommend this to my family and friends.

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    Verified purchase

    Reviewed June 28, 2017

    Thus far, every time I have had a need it has been meet. The CSR's are very nice. The only thing was I was offered a C-loan and was approved but by the end of the loan vs the end of paying FDR I would have had to pay an additional 15k so I had to decline it. After all going from one loan or credit card to pay another is what got me in the mess I'm in. I would have love to get all my debt into one but adding 15K plus 1 more year in payments would have been a stupid move on my part. I thought when I was first offered this that my payments would be at least close to the same, thought that was your intentions to help me get my credit back.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    My experience with Freedom Debt Relief has been an excellent experience. Always available to answer questions that arise. They have taken all my accounts and are processing everything in a very timely manner. Extremely happy that I chose Freedom. Would definitely recommend this Co.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    The staff has been very professional and understanding and I would recommend Freedom that tell my friends and family. In the beginning I was very hesitant about using your services but after speaking to the staff they made me very comfortable and made me realize that I was doing the right thing and I see now that I have done the right thing in reference to my credit. Thank you again Freedom Debt Relief.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    In the begin I was not happy at all because I was not seen any results due to the fact that I thought the program work one way but, it actually work the opposite of my thinking. But, now that I really consideration myself part of the program, I can truly say I have begin to like it. Have received noticed that several accounts has been paid off.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I had 9 accounts when I started with you and am down to 4. Two that I am making payments on now and two with TBD to go. This is a great help to me since I became a widow. THANK YOU VERY MUCH. I have also recommended a few people to check you out.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    I reluctantly signed with Freedom Debt Relief, unsure of whether the program actually worked. I was so overwhelmed with debt. I figured if it didn't work that I wouldn't be any worse off. Signing up with Freedom Debt Relief is the best thing that I have ever done. Great program, great results.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I like how they handle situations. You see accurate and fast results. They keep you inform all the time and the customer service is awesome and very knowledgeable of what they do, and if they do not know the answers to your question they try to get you to the right person right away without the going around stuffs like creditors do.

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    Verified purchase
    Transparency

    Reviewed June 28, 2017

    They helped me clear my debt in the time said and I am very happy with them they worked very hard to resolve any issues that arose. And I'm very happy with them they were on time with everything and payments I've been working with them for I think 3 or 4 years.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    We entered FDR program one month ago; that is not enough time for us to accurately evaluate their progress. We will be glad to provide you more information after 90 days. The first month all our bills came out of our checking accounts because we had not turned off our auto pays and FDR payment came out as well. Therefore, we had to ask FDR to please deposit the payment back into our account. They did as requested without any reservations. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Sherman,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    This was the best decision I made over a year and half ago. Thank you so much Freedom Debt Relief for getting me on track. Customer service and all the representatives that I have spoke with have helped me in ways I never thought. Thank you!

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    Verified purchase

    Reviewed June 28, 2017

    So far I am having a good experience. In the beginning I was cautious but every time I have needed information or help they have been able to talk me through the program and what I need to do. They are prompt when I have left messages and I still talk with the original person from National Debt Relief that started my program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    Me and my wife couldn't be more please at the rate my debt is getting paid off. It's like no one is bothering us and we enjoy not getting them unwanted phone calls from the creditors. I'm very please at the way they're handling our debt. Thank you.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Never once did I feel intimidated or like a "loser" because of my debt. Very helpful and caring, if that's a word you should use for a company like Freedom Debt Relief? They are a very good company to work with. I am so looking forward to seeing the day when I am debt free! I am 53 years old and want to retire one day. If I work, it will be because I want to and not because I HAVE to.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    I'm glad I've joined Freedom Debt Relief. I've been a member since Feb 2017 and already have to active settlements and two more in the works. This program has allowed me to get out of debt faster at a lower rate.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Valentine,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    I've had no problems with Freedom Debt. They have resolved several of mine and my daughter's debts and we will soon be debt free with those particular creditors. I've been able to work with Freedom Debt without any problems and I would certainly recommend them to anybody who is needing some debt resolution.

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    Verified purchase
    Customer ServicePrice

    Reviewed June 28, 2017

    It is easier to pay our bills now. The only thing that we have noticed is that there is still interest being added to the cards that you are taking care of. Phone calls coming in all the time too. Don't know when they will be paid so no more calls and interest added.

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    Verified purchase

    Reviewed June 28, 2017

    My concern were handled with ease and care. Freedom Debt Relief negotiated the lowest payments which saved me money. I am very pleased with their service and I don't think I would have found this level of service anywhere else.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I started a year ago and have had excellent service from then till now. By sending my monthly deposit I am able to see my accounts being in settlement and I hope to resolve my debt earlier than I expected. I am 70 years old and finally at peace. Thank everyone for working with me.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    Going through a financial situation like this is not easy and it is emotionally draining. Lloyd was truly a blessing in the entire process. He was kind and considerate of our feelings and was extremely helpful in all stages of the process. So thankful he is the person on this journey with us.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I am very pleased with the team at Freedom Debt Relief. They have settled many of our debts and are working hard to help us. Great job!!! Would definitely recommend them. If anyone needs help like we did you won't regret using Freedom Debt Relief services.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    Great service. Thank you to giving me my peace of mind back. I was in a debt over my head and needed help. They gave me peace knowing that my debt would be resolved. I know now how to handle my credit and make wise choices. To anyone who has sleepless nights and don't know where to turn, give them a call.

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    Verified purchase

    Reviewed June 28, 2017

    I'm so glad that I discovered Freedom Debt Relief! I was struggling, and now I have some peace of mind that everything is going to be alright! They were able to settle 4 of my debts right away and quickly moved on to the next negotiations. It would have taken me a very long time to try and pay them off.

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    Verified purchase

    Reviewed June 28, 2017

    So far one debt is paid off and we are working on the next one. I wish I could come into a lump sum of money to pay off what they have negotiated so far. I pray I am able to continue making the installments. God bless. Thank you Freedom Debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I love working with Freedom Debt Relief. They are very professional and is helping me resolving my debt in a very timely manner. Great customer service. Always there to answer questions in a very professional way. Thank you so much.

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    Verified purchase
    StaffTransparency

    Reviewed June 28, 2017

    I have been working with FDR for almost a year now, as they're helping me clear out my entire debt, and so far, have been very satisfied with their professionalism and hands-on approach in helping me with any questions or concerns I have. I would definitely recommend them to friends and family.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 28, 2017

    Freedom Debt Relief has been wonderful in helping me. Their customer service is outstanding. They are very specific in how the program works for you. I would recommend them to anyone that finds themselves in over your head. They give you the breathing room you need to live a normal life.

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    Verified purchase

    Reviewed June 28, 2017

    FDR is relieving a lot of stress I had meeting minimum payments. They have done a good job resolving my debts. I follow their progress easily on the client website. I am happy with FDR. They exceeded my expectations and all I have to do is make a reasonable payment each month.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    Creditors still harassing me with letters and calls, some are pretty intense, especially Capital One. Just waiting until all of them are settled. I know it takes time and Freedom Debt Relief is doing their best to get me debt free. Thanks FDR!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I have been very pleased with the services. The staff is very fast in responding to emails and helping solve problems. It has been a relief to not have the collection calls and to know that the program is helping me get all of the credit cards paid off.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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