Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 158 Reviews 31035 - 31235
    Verified purchase
    Process

    Reviewed June 28, 2017

    I am very pleased with the settlements that have been negotiated on my behalf. The entire process was easy to complete. I only have four account that remain to be settled and when that happens I will be on my may to being debt free.

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    Reviewed June 28, 2017

    I started the program with 11 creditors in December 2016. I graduated from the program at the end of June. Except 2 creditors remain my responsibility to pay. I'm still happy with the results and I'm in a better situation.

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    Customer ServicePriceStaff

    Reviewed June 28, 2017

    After much research I decided to give Freedom Debt Relief a try. Best decision ever. After that initial call I knew I made the right choice. They obtained all necessary information to start the debt consolidation process, instructed me on how to deal with creditors and connected me to the law firm that would handle any issues that may arise, as is sometimes the case in these situations. They assured me that they would be there every step of the way. Best part - they showed how I would be debt free in 2-4 years as opposed to the 20+ years it would take by making minimum payments each month, not to mention the $90,000+ in interest payments I would save. If you're considering a debt relief program, look no further!

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    Customer ServicePrice

    Reviewed June 28, 2017

    Freedom Debt Relief is a great company to work with. Our credit cards were out of control with no light at the end of the tunnel. Freedom has worked out a solution for us to get out from under our debt burden. It cost nothing to talk with them and my wife and I are very happy we called them.

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    Extremely satisfied. Good communication, great response time and a caring attitude. Well informed, with excellent direction and advice. Always answers my questions, always seems to be aware of debt and collection laws. Regular reminders and updates. Never condescending, but supportive with compassionate understanding.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    Incredible, quick and good resolution on one of 5 accounts. I am actually hoping that Freedom can resolve all 5 before year end so I do not have to keep getting messages and phone calls that I do not respond to. I hope I never have to refer anyone, but certainly would if the situation called for it.

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    Customer Service

    Reviewed June 28, 2017

    They could communicate better on the progress of your account. The information online is difficult to understand. I never know how I'm doing as far as paying off debt. It's frustrating to have to call to get information all the time. I think they could make online information more user friendly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Beach,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    New to the program, great customer support and professional, if the program is successful I will definitely refer people. Financially and Debt free is the goal that Freedom Debt Relief works for, I as the customer entrust FDR.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 28, 2017

    Updated on 08/22/2020: Can’t wait to be debt free. Freedom has helped me get my bills paid off and has helped me learn to live without credit cards. I have referred a few friends and got a lil money back, which was nice.

    Original Review: I've been with Freedom for 1 1/2 years now, and I am so happy with the results they have made by settling 4 accounts including settling a debt out of court. They always answer all my questions in a timely matter. They say they have a referral discount which I'm still waiting on, which should be $250 once they are in the system over 6 months. I did refer someone to the program who have been with them a year now, and they are happy also.

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    Customer Service

    Reviewed June 28, 2017

    Have been highly pleased. Like the ability to be able to follow progress daily even though nothing changes for a while. Also whenever I do call in for information or an update my problem is taken care of promptly. Have enjoyed it so much I have gotten my mother enrolled.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    The process of my best relief is going better than I image. The organization and excellent source of information in a well designed website talks about a very professional and excellent company. The agents who answer the calls are always nice and knowledgeable and if the issue is not under their possibility, immediately they have the right department to transfer us. I am very glad to be recommended to Freedom by a friend and I recommend anybody to use Freedom.

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    Verified purchase

    Reviewed June 28, 2017

    Freedom Debt Relief took care of more than half of my debt and is now working to settle my last one. My credit score is now in the Good status where it hasn't been in for years. It's such a great feeling. Thank you FDR!

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    From my point of view as just getting started things going very well. They appear very knowledgeable, helpful and friendly. Very happy to date and I would recommend to a friend as well. Only thing I'd like to see is at the first page log in a quick overall view of accounts/status/% completion synopsis.

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    Process

    Reviewed June 28, 2017

    I have been in the program for a long time, and I have seen not much progress. I feel that the program collects the money to cover their fees first, while my credit keeps sinking??? I would like to get my debt resolved soon... After so many years I'm sure Freedom Debt Relief could resolve my situation with debtors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Castro,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed June 28, 2017

    Your service was remarkable because every time when I was in need of something, I got help right away. The debt that I owed was reduced tremendously big. This can give me another opportunity to go back to school after I graduate from Freedom Debt Relief. Thank you for all your great help. I would recommend FDR to my friend.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    Staff has been very helpful no matter how many calls you have made. They help you bring the stress load down off our shoulders. Excellent service. I have nothing bad to say about Freedom Relief. They have been helpful to us.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I received a call from a creditor and they tried to scare me into settling with them for a lump sum amount after telling me that they will not work with Freedom Debt to resolve my account. I then called Freedom Debt and they assured me that I was still on the right course as to resolving my credit.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    They have been very helpful and on top of getting me out of debt with no stress. I would recommend them to my family and friends. Should I get in such a bad situation as I have in the past I would definitely use the service again.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    The gentlemen I spoke to the other day about changing the deposit date for 3 days was very helpful. He resolved the issue for me and he contacted a creditor who continues to call me. Any time I have a question the customer service seems to know what the answer should be. Thank You.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    Freedom Debt Relief has been a godsend to me and my family. They have worked very hard to resolve our debt and we couldn't be happier. All the employees are very helpful and knowledgeable. If I have a question I call and the help resolve my concerns.

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    Verified purchase

    Reviewed June 28, 2017

    So far everything seems to be going well - except the creditors calling me 25 times a day. I know that is not your fault but I don't know how to make them stop! I submitted some documents Monday to allow FDR to speak with my creditors so hopefully they will stop soon.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    Excellent service and customer service's Process of the application was easy and simple. Highly recommended. I am positive to see financial relief and trust this company to accomplish my goal. I hope my credit does not get extremely damaged by doing this.

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    Customer ServiceTransparency

    Reviewed June 28, 2017

    So far I am pretty satisfied. I would like more communication when a debt has been settled because I am still getting notices from one organization that should be settled. I would like more explanation how the money in my bank is being used.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 28, 2017

    We are approaching retirement and our credit card debt after two divorces and paying for college expenses was so high that we had to dip into savings each month just to make ends meet. FDR has a manageable plan for us to become debt free in 2-1/2 years. I was very nervous and skeptical in the first few months, but, after over a year in the program, I can say that it has worked well for us. Yes, our credit score fell, but it is quickly recovering and I can see a light at the end of the tunnel for the first time in several years. Once there was enough money in our dedicated account and settlements begin being reached, I felt much better about choosing this route to resolve our mountain of debt. We have settlements with 75% of our credit cards and will have all the debt resolved in a little over 1 year (2-1/2 years total).

    The key is to follow all the instructions in the welcome packet, make all deposits on time and be patient, especially in the beginning. It takes 3-6 months to accumulate enough funds to start resolving debts and, during that time, creditors will often call you directly. After 6 months or so, the calls stopped and I felt like FDR was doing what we hired them to do - negotiating on our behalf and handling the creditors. If you are struggling to make minimum payments and looking at a 30 year stretch of debt with no end in sight, FDR may be a good option for you. They do what they promise to do and can ultimately improve your credit score and financial situation if you are able to do your part in making timely deposits.

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    Verified purchase

    Reviewed June 28, 2017

    My experience with Freedom Debt Relief has been a very positive experience so far. Just looking forward to getting rid of ALL my debt. They are very good at keeping me abreast of what is going on and it is very easy to access.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 28, 2017

    At first I doubted the program and as time went by I was seeing the results. I am no longer getting harassing phone calls from the collectors and I am getting ahead with the rest of my regular monthly bills. I see the light at the end of the tunnel and I can sleep at night now knowing I am paying all my bills at my pace.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    This firm has been very helpful and efficient in helping me to settle and reduce my debt obligations. I have no problem in giving them a 4 star rating. While working with my debtors to secure a payoff they have saved me thousands of dollars.

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    Verified purchase

    Reviewed June 28, 2017

    Freedom Debt Relief has been there for me in helping to intercede with creditors to work out final payoffs that have been reasonable and fair. I also like their legal department who stands by ready to provide assistance in the event of a lawsuit filed by my creditors to collect on a debt.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    I have had a great experience working with Freedom Debt Relief. The program and its representatives make it fast and very user friendly. After the initial sign up, I just sit back and let the program do all the work in relieving my debts.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    It has been such a relief working with FDR especially seeing my debt total shrinking! Customer service is extremely helpful and polite, I am always left with my questions being answered and my mind at ease. I'm so happy I made the decision to sign-up, I only wish I had done it sooner!

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    FDR has generally done what they promised. They did settle two of my four debts so far. But their customer service does not reach out to you very much, and they do not keep you well updated as to the status as they negotiate with creditors other than when an offer has been made. You must contact them periodically by phone.

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    Verified purchase

    Reviewed June 28, 2017

    Taking a serious approach to identifying and resolving the accounts that may be over-obligated, and still be able to stay on your budget while satisfying those creditors. With guidance and professionalism all along the way, each account will be monitored for progress and in most cases negotiated to a acceptable conclusion.

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    Verified purchase

    Reviewed June 28, 2017

    Glad to get the debt paid. Now just worried about you Consolidation back for the loan and will my credit score go back up hopefully having a better score than I had when I started this process. My bills were never late before I started. I just needed help because I was getting nowhere constantly paying credit cards and the amounts would not go down.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I had been trying to be responsible with paying off my debt, but I was only able to pay the minimum payments on my accounts. I found Freedom Debt Relief online and called to ask how their program differs from another program I had already tried out. I was skeptical to say the least, the last debt reduction company I signed up with ended up getting more than $400 from me and I received nothing in return. Freedom Debt Relief has been very thorough and honest since the first time I spoke with a representative. For the first time in a couple of years I feel like there is hope in paying off my debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I have been very satisfied with the help I have received so far and when I have called for help they have always been pleasant and very helpful. My only concern is all of the phone calls from one credit card companies. Otherwise everything has been great and would highly recommend this company to my friends who may have the same issues I had.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    I am very satisfied that you help on setting a program that will be of so much help for me. When the time comes for me to help any of my 5 children concerning their debts, I will definitely have them contact your company for help. My experience so far has been excellent.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 28, 2017

    I have been in the program for 5 months now and am very impressed with the way FDR treats customers. My first 3 settlements came during my 4th month, which is what I was told would happen when I signed up. All information is easy to find and customer service is professional and prompt. Though I still have a long way to go on my journey to freedom, it feels great to know that FDR is working on my behalf every day. I would recommend them to anyone who is looking to get a handle on out of control debt.

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    StaffProcess

    Reviewed June 28, 2017

    Everyone at Freedom has been very helpful. Without going with Freedom I would still be trying to climb out of a very large hole. They put my mind at ease and got me through my 4 credit cards. I have one more credit card to resolve and I'm sure that will run smoothly like the last 4. If you're having credit card problems don't hesitate call Freedom Debt Relief. They'll be more than glad to help you understand their program. After this credit card is resolved a huge burden will be lifted. Thank you Freedom Debt Relief for helping me. Much appreciated.

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    Customer Service

    Reviewed June 28, 2017

    I was satisfied. However 2 creditors did take me to court. So I will be paying them the total amount owed. I had no problems with any other creditors. I will be glad to have them paid off. They were easy to work with and were always able to answer my questions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Wyman,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I have been waiting and waiting and waiting for some activity on my remaining accounts. It seems like you are not interested in getting me debt free in the time you say. Poor service and no activity on my account. No one seems to be able to give me a straight answer as to why there is no activity.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Klausing,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    I have been very pleased with how my case has been running since joining FDR. They have done everything they said they would do and so far I have saved a lot of money. Best decision I have made. Highly recommend!

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    I just began the program & frankly I am not even late yet on payments. Let's see going forward after my accounts get delinquent how things are handled. My second payment is going into my account Saturday. I also feel good that I am being represented by attorneys in case of anything. Big banks can get pretty scary, especially when you owe them money! As far as entering the program, the guidance of my loan processor Shaun ** made it much easier.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    My husband and I had close to $40,000.00 in credit card debt. It was at a point where we knew it would take forever to get out from under it. I contacted Freedom Debt Relief in April 2014. They have been able to work with my creditors and we should be able to complete the program in April 2018. If you make your scheduled monthly payment to Freedom Debt Relief, you will be surprised at the results. It takes commitment, and at first, strong nerves :), but there is a light at the end of the tunnel. Thanks Freedom Debt Relief!

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    Verified purchase
    Process

    Reviewed June 28, 2017

    So far, I am pleased with this program. I lost my job as an aircraft mechanic after 9+ years, through no fault of my own. I had to move and was basically living off of credit for over 1 year. I was forced to max out all of my credit cards and had no other way to get out from under this debt. I am still struggling, but FDR is definitely a big help!

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 28, 2017

    Freedom Debt Relief program is excellent, it helps you, and they are there for you any questions you may have. They resolved and pay three of my accounts in less than a year. Very satisfied, call them if you could handle it with little money. They give you to pay twice in a month and they have a way to help.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Since enrolling in the Freedom Debt Relief I've had nothing but excellent service. From the staff being prompt in responding to my questions to them settling my debts. I really am pleased with their services and will recommend to friends.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    The supportive nature of every agent is top of the line. They walk the talk. FDR told me what they could do, and so far has executed on everything they promised. My debt will be eliminated in the time frame they outlined, and they've provided additional tools to help me manage debt.

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    Staff

    Reviewed June 28, 2017

    Freedom Debt Relief has been extremely helpful in helping me get my debt resolved. My only complaint is getting this last creditor paid off. Freedom Debt Relief has been working on my last creditor since November 2016 and still nothing has been resolved.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Cook,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    It took a lot for me to call, once I did I was not made to feel like a failure or inept at taking care of my finances. They set me up on a workable plan through them, explained all facets of what was going to happen and quietly accomplished a huge feat. It has been almost two years and I am checked on regularly to see if things are ok, if I have any questions or need anything from my advisor. For the most part if you make your regular payments, this is such a behind the scene, low profile but life saving program - that you hardly remember you are in the program. Excellent job!

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    Verified purchase

    Reviewed June 28, 2017

    This has been great so far. Our debt is really going down. We are sleeping better at night knowing that there is an end to the credit card debt we have. We have to file bankruptcy which was our biggest fear.

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    Customer ServiceProcess

    Reviewed June 28, 2017

    I have been in the program since October and already three of my accounts have been cleared. The process was quick and easy and all I do is follow along and watch my debt go away! When an account is ready to be settled you get a quick email to approve the amount and done nothing else for you to do until they settle the next account for you.

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    StaffProcess

    Reviewed June 28, 2017

    This company has been great. All the representatives are friendly and easy to work with. They work hard to help their clients correct issues and make everything so easy. They work quickly to help settle debts with creditors and make sure the client is always involved with every stage of the process. Highly recommended!!!

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    Staff

    Reviewed June 28, 2017

    Great help to learn and get solutions in the hardship situation. Knowledgeable people, attentive specifically to the needs and situations. Polite and sensitive to your feelings and recognizing the way to get out of the hardship situation as soon as possible in the best way.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    Love this debt program. The knowledgeable experts helped me tremendously with resolving some debt. I would recommend them to anyone and everyone. Thank you for your help. It has changed my life and given me a greater piece of mind.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    You guys are awesome. I now see the light at the end of the tunnel. I am so grateful that I found you. When I call you have the right answers for me. You truly helped save my life and put it on a better track. Thank you.

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    Customer Service

    Reviewed June 28, 2017

    It has truly been a pleasure to have Freedom Debt Relief help me with my debt. Customer service is always there to help me when I call with a question. I have no complaints at all! Looking at my progress online is great also. Thanks again.

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    Customer ServicePrice

    Reviewed June 28, 2017

    At first I thought no I better not do this because I made this debt & I should pay it but my money was only paying interest so I made the most important call ever to FDR. The gentleman name was Angle **. We talked for an hour so I decided to go ahead with it. The best choice I've ever made. FDR you guys are the best. Keep everyone debt free.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    They have been a great comfort for getting my credit card debts under control. I have a lot of trust in them getting my debt resolved and my credit built back up. I so appreciate all the help and relief they have given me.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Freedom Debt Relief is just that... a relief. Everyone I have had to contact or has contacted me has been a huge help and gets things done. I know it is not going to happen overnight but it is happening. I cannot thank the employees of this company enough.

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    Verified purchase

    Reviewed June 28, 2017

    So far my experience has been excellent with Freedom, I see my debt being paid off in great time, a lot faster than I would have ever been able to. I would recommend Freedom to anyone struggling with debt for whatever reason.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    FDR is always very helpful, courteous and a summary is provided monthly showing past debts paid, current negotiations and future goals. FDR is committed to helping me get out of debt the best way. They keep me informed about my progress toward debt relief monthly, how they are will be progressing with remaining debt and when my goal will be reached. I am very satisfied with FDR and would recommend them.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    We are pleased with follow up during our initial signup process. This is only our 3rd month, but we have 1 account resolution. The letters we have sent to each account have been positively accepted and helpful. When I have called into your office, the staff has been very helpful.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I went with Freedom Debt Relief instead of filing for bankruptcy as advised and I'm so glad I did. I feel better about settling my obligations and my credit will recover much faster. The ease of applying, continued communication and customer service is wonderful.

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    Verified purchase

    Reviewed June 28, 2017

    I took a bigger step and went with the loan program, was promised 60 days for all negotiated debt but still haven't yet. We had to do two creditors twice because we didn't follow up fast enough. Just seems like I could of done this on my own.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Casey,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed June 28, 2017

    I have made the right choice in going to Freedom Debt Relief for help! Everyone that I have talked to has been so very understanding, helpful and nice. Asking any question is not a problem and is explained to you so you understand. I feel totally safe with this company.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I have been a client for approximately 18 months. Everyone at FDR has worked and treated me in a professional manner. They have cut my debt down considerably and are working with the rest of creditors. I see the light at the end of this dark tunnel.

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    Staff

    Reviewed June 28, 2017

    Those I spoke to were very professional & weren't judgmental at all. Made me feel very relieved to be able to get out of debt before I retire. They keep me advised of developments as they occur which I really appreciate. Wish I'd gone this route earlier.

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    Verified purchase

    Reviewed June 28, 2017

    The longer the negotiation takes the more debt I am getting into. How do we speed up this process? TJX is killing me with fees and increasing the debt. I would like to get this one taken care of ASAP. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Smith,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    This is the first time in my financial history that I've trusted anyone/company to assist me in paying off my debts; it's also the first time I've felt simultaneous joy and relief regarding my debts. I feel my affairs are in excellent hands. I trust this company completely, and when I've needed to ask questions or get new information, etc., my phone conversations have been both professional and exceedingly helpful/informative. Great company, and thanks!!

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    StaffTransparency

    Reviewed June 28, 2017

    First off, I want to say that with my limited income, they were able to set up a plan for me to work with several creditors I have. Within a few months, they helped me clear off 2 of my 6 creditors and help to improve my credit rating. I would recommend them and have to several friends & family.

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    Customer Service

    Reviewed June 28, 2017

    My experience with FDR has been good so far... However even though FDR have resolved over $70K of debt they have been unable to resolve one last credit card totaling $2,500!?! They have more than $2500 to paid it in full and yet nothing has happened for the past 6 months!?! I have called them at least 10 times and asked them to speed this up but they seem powerless on this small/final account!?! This review would be a 5-star review if they could get a move on it!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Faccon,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed June 28, 2017

    Everyone I have dealt with has been very nice and helpful. They walked me through the enrollment and were very helpful. Have kept me updated on all aspects of my case. Recommend Freedom Debt Relief to anyone who has excessive credit card debt.

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    Reviewed June 28, 2017

    Freedom Debt Relief has allowed me to believe that I can be free of my debts. I recommend anyone to use them if they want to get out of debt! Using Freedom Debt Relief was the best decision I've ever made!

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    StaffTransparency

    Reviewed June 28, 2017

    I have found Freedom Debt Relief to be a highly professional organization. However, they temper the professionalism with compassion and humanity. No question goes unanswered and they take as much time as is needed to satisfy your queries and put your fears to rest. Every time I have contacted them, they were very helpful, polite, and courteous. Every transaction they do is transparent. You know exactly where your money and where it is going. That gives you a great sense of relief. I would highly recommend FDR to anyone who is in financial difficulty. They help, they do not judge!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Everyone has been really nice. Anytime I call with a question, I get an immediate response. The attorney helped me with one of the debt collectors and that went well. I have been pleased with the way they get things done as promised.

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    Reviewed June 28, 2017

    Just awesome! Being in debt is very stressful but having FDR in your corner makes all the difference. FDR is understanding and is with you every step of the way until you're debt free! I feel I would be lost without FDR's recommendations and tips on handling debt.

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    Staff

    Reviewed June 28, 2017

    I am more than satisfied with Freedom Debt Relief. Everyone is so nice and helpful. Can't wait to be debt free. So happy I found you. I am now retired and on a fixed income. Everything is going up but my pension. I can't wait till this is all behind me. With Freedom Debt Relief I can see the light at the end of the tunnel. Thanks bunches???

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    Reviewed June 28, 2017

    Freedom Debt Relief has been a life saver for us. They have worked tirelessly to help get our finances cleaned up. They have done it all. The only thing I had to do was say yes occasionally to settlements and set up automatic withdrawals to be taken monthly. I would recommend them to anyone.

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    Process

    Reviewed June 28, 2017

    I am pleased at how quickly FDR program worked with my creditors and obtained settlements. We have only been with them for a little over a year and have settled 2 debts completely and are in the process of 2 more with negotiations continuing with the remaining debt.

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    Staff

    Reviewed June 28, 2017

    Very helpful, caring employees. Have kept me updated regarding my debt payoff. I have been less stressed because Freedom Debt Relief have negotiated my debts with companies I have owed money to. It is an amazing way to become free of credit card debt!

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    StaffProcess

    Reviewed June 28, 2017

    This was the best thing I could of done, was work with Freedom Debt to clean my debt. I have been working with this team for almost 3 yrs. along with the legal service the went along with the program I went with was great.

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    Customer Service

    Reviewed June 28, 2017

    Freedom Debt Relief helped me get back on track so that I could live my life. Their customer service is great, and they are always there to help me when I have questions or concerns. Because of their program, I can think about the future and pursue my goals.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Freedom Debt Relief has helped me a lot. So far I've had 2 of my debts taking care of and settled. I am very pleased so far. I'd highly recommend this to anyone out there trying to take care of their debt. Customer service is very nice and helpful.

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    StaffTransparency

    Reviewed June 28, 2017

    In the beginning I couldn't see the end but as the months went by and I continued to keep up with the monthly payments, well here I am! With an awesome feeling of my debts coming close to an end! My family and I say "hello" and a huge THANK YOU, Freedom Debt Relief staff for taking the time to explain and easing my fears.

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    StaffTransparency

    Reviewed June 28, 2017

    I am so very relieved with the way Freedom Debt Relief has handled my account. The one and only issue I have is the creditors not being contacted and explained what is going on because they are intimidating when I have been contacted and told that they don't talk to anyone but me and they will not negotiate with any other person. This is very stressful to me and stress is the one thing that triggers my health issues. Other than that Freedom Debt Relief has done all that they stated they would do. Thank you.

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    StaffProcess

    Reviewed June 28, 2017

    I'm in the initial phase of the program, and I find it quite comforting to know that there are people like you working on my behalf. Thus far all representatives that I have spoken with have been extremely professional, knowledgeable, as well as empathetic toward the situation that I currently find myself in. Many thanks!

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    Process

    Reviewed June 28, 2017

    I have been very happy with Freedom Debt. Just ready for this last account to be finalized and my contract be completed. I would and have recommended this program to others. If I needed this program again, I would go through it again myself. Have a very blessed day.

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    Customer Service

    Reviewed June 28, 2017

    The only complaint that I have is that I submitted an additional bill that I wanted included in my bills. I received a note saying they had received the fax. As of this date I have heard nothing more. I would like to know if you are going to include my Northwest Federal Credit Union in my bills that need to be resolved? Thanks in advance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Thomas,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 28, 2017

    I have fourteen accounts with Freedom and they have lifted the pressure from me of having to remember to pay all of these accounts every month. I appreciate Freedom in assisting me with my debt consolidation and hopefully I won't have this debt problem again in my future.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Everyone has been very nice and helpful. They have answered all our questions and tried to reassure us that everything is being taken care off. We have never been in a situation like this before and it is quite nervous for me. I can't wait to get this over with. I don't like getting calls from creditors.

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    Verified purchase

    Reviewed June 28, 2017

    I am very pleased with Freedom Debt Relief and although my credit score is not good, I will still depend on you to get me the best settlement you can for me. Thank you for all you do. I only have two more to go and I know that will go fast. You guys are great.

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    StaffProcess

    Reviewed June 28, 2017

    Excellent service. This program has helped me so much. Definitely not disappointed. I can't believe I've already paid off 3 debts. Can't wait to be debt free. I've been able to save some money and take a vacation. Pretty soon I just might be able to purchase a new car.

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    Staff

    Reviewed June 28, 2017

    I'm very please at this point with my debt reduction. I have nothing negative to say. My credit score is improving and my debt is decreasing. I thank them for taking a chance with helping me decrease my debt. I would recommend them to family and friends.

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    Reviewed June 28, 2017

    I love this company. When I hit a rough patch, they even lowered my payment for a few months. It was life saving for us! When you begin this process, they give you options for pay. You set your own monthly fee with their help. I was able to get a payment that I could afford!

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    Customer Service

    Reviewed June 28, 2017

    I felt that I was dug into a hole that was inescapable. From the first phone inquiry I made to each time I see a settlement reached, I know I made the right decision and I look forward to paying all the debt off over the next few years. The online interface is extremely helpful too.

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    Staff

    Reviewed June 28, 2017

    I have been working with Freedom Debt Relief for only a few weeks, but they have gone out of their way to be helpful. It is nice to know this debt if finally being taken care of in a way that brings me peace of mind.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I am very pleased with Freedom Debt Relief. They were very courteous and professional when I called them with questions. I have not been hassled by creditors during this whole process. I would recommend FDR to anyone seeking financial assistance.

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    Verified purchase

    Reviewed June 28, 2017

    Was told that they would contact and arrangement payment with each and every creditor, for me not to speak with them or make any arrangements. They DID NOT. Also would not negotiate with companies once they had already made arrangements with other companies until they were paid off and left those companies hanging (got sued AGAIN!!) because there was enough money coming in to pay them until they were paid off. If you can make your own settlements... I got sued several times, so if you are considering this, get the optional lawyer protection, it will pay for itself many times over. I had never missed a payment in over 10 years until I went with this company and it totally sank my credit and reputation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Thomas,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    PriceProcess

    Reviewed June 28, 2017

    I have been very pleased with my results through FDR. I have already recommended their services to my friends and co workers. FDR has kept me apprised of all settlements and/or issues related to my account. I think it is a great program and an awesome option rather than filing bankruptcy. I am more educated now on credit cards and interest rates and am determined never to get into debt again.

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    Customer Service

    Reviewed June 28, 2017

    I don't have any information from the website or customer service about how soon I will be able to finish this program and when a settlement agreement on my last account will be likely. Apparently the website can't handle something relating to my account and now I'm completely in the dark. The response is that I'm doing great? Not cutting it for me. I'd like to have clear insight into the progress and how much longer I will need to be making payment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Ellsworth,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed June 28, 2017

    When I enrolled they explained how everything would work, and we stuck to the plan and resolves my debts in about one year. I highly recommend them for their courteous, friendly service that was always there to explain what was happening as the process played out.

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    PriceStaffProcess

    Reviewed June 28, 2017

    I haven't been in the program very long yet I am very pleased with the people that I have spoken to. They were able to set a plan for me. I have had a very hard time making payments to my creditors because of a Health Hardship. The plan is affordable for me right now where I can make my payment each month. The interest rate that I was paying was killing me. My debt was getting larger each month and there was no way out for me. The legal team is affordable and from what I have heard really goes to bat for us if needed. I couldn't be more pleased! My sincere thanks to all you caring people.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I want to thank Freedom Debt Relief for the help you have given me. Every step of the way was fantastic. Great people to work with, communication with the staff was excellent. I would recommend this to anyone wanting to control your debt. Thank all you for such a great journey!!!

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    StaffProcess

    Reviewed June 28, 2017

    I couldn't be happier with the program, the service, and friendliness of the employees. There is always a wish for quicker resolve, but I understand it's being done to benefit me. So much appreciation!!!! I have mentioned the program to others in hopes you can help them as you have me. Again thank you.

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    Customer ServicePrice

    Reviewed June 28, 2017

    Freedom Debt Relief has helped me when I needed help the most. Nobody want to admit defeat but sometimes you have to! I had no other choice than to admit defeat however I didn't want to declare bankrupt so that's where Freedom Debt Relief came to my rescue. They stopped all the annoying calls. They helped me pay for the debt I had created without all the interest. Thank you Freedom Debt Relief!

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    Verified purchase

    Reviewed June 28, 2017

    After suffering a financial disaster while a college senior, a family member referred me to Freedom and I have had no regrets. In the past 2 years I have had reconciliations that I am sure I could have not done alone. Contacting FDR is one of the best decisions I have made since graduating colleges. Thank you all.

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    PriceStaffProcessTransparency

    Reviewed June 28, 2017

    They will help you get out of debt in a reasonable time for a reasonable price. They are very friendly and very helpful. They also explain the process in a clear manner so you can better understand how the program works. They keep you well informed on the progress of your debt solutions and the status of your creditors.

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    Customer Service

    Reviewed June 28, 2017

    I have been very pleased with Freedom from debt. I have been treated with patience when I call about concerns regarding my accounts. I have learned to limit my spending and learned how to budget. Thank you for everything you do for me.

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    Customer Service

    Reviewed June 28, 2017

    When signed up it was supposed to help. Being sued and lawyers want more money and say don't have enough money in acct. customer service just give you runaround. Sorry this is not a very good helpful company like they claim to be. Very very disappointed and they do not keep in contact with creditors instead they say sometimes you are sued.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Fisher,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    I was hoping it would be a quicker process. Feel like I was lied to. Had one of the accountants tell me that one of the banks, Chase, had written my debt off but FDR has not notified me of that and still has full amount due on my statement. Dishonest.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Linn,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Both Sean and Dylan was very professional. They answer all my question and answer any concerns that I had. I hope the program is as good as it is. I been trying to be debt free for a while but something always held me back. But I hope this program can help me. Can't wait to be debt free.

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    Staff

    Reviewed June 28, 2017

    Great service as well very detailed in their Program. I have no problem. Anytime I need help with my account they are patient as well go out of their way to help me in any way possible when I need to adjust my account draft monthly. I would recommend Freedom Debt Relief to anyone that needs help in the future.

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    Customer Service

    Reviewed June 28, 2017

    I have been extremely pleased with the services provided by this company. I have much less financial anxiety and am learning better spending habits. I know I can count on Freedom personnel to answer my questions, address my concerns, and have my back as I profess with my plan.

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    PriceStaffProcess

    Reviewed June 28, 2017

    I'm new to the program, but my experience so far has been really good. The people are courteous and professional. The monthly payment is very affordable and allows me the cash flow I need on a day to day basis. I can't wait to be debt free!

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    Reviewed June 28, 2017

    Freedom Debt Relief is a genuine lifesaver. When I became ill and disabled, I had no idea what I would do about my credit card debt. Freedom Debt Relief offered a carefully considered plan for me to pay off my bills. I am able to breathe again.

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    Reviewed June 28, 2017

    When you started with my account things really moved along very good. Now when it is down to 3 small accounts it seems like it is on a standstill. Other than that I am very satisfied with what you have done for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Kruithof,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed June 28, 2017

    I have always been extremely happy with the service I receive. I have called various times with questions and always felt that what I was saying was important, and everyone was always eager to help. This service has taken such a load off my mind. I am very grateful that I no longer receive collection calls. I have two more years on this program and am looking forward to being debt free. THANKS TO ALL.

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    Reviewed June 28, 2017

    I was very happy when my 1st account got settled SO fast - like within a few months. My 2nd was shortly thereafter. My 3rd you guys took your fee but I got no reduction because it went to litigation. I thought you were able to help with this -- but I am paying full amount - well I even paid a fee to you - for what??? Not happy about this very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Hopkins,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed June 28, 2017

    This has been the best decision I have made in the last few years. I feel like I've made so much progress because of this program. I would definitely recommend this to anyone wanting or looking for a way out of debt.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I was in despair when I first decided to contact FDR. I was also feeling really bad about myself for being in this situation in middle age. However, everyone I talked to was so supportive and made me feel like my situation wasn't dire and could be fixed-no attitude or blame, just efficient kindness. I started the program five months ago and already two accounts are settled. I'm very, very happy!

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    StaffProcessTransparency

    Reviewed June 28, 2017

    I was unsure when I started the process with FDR, but soon found out they were extremely professional and very good at what they do. They walked me through the entire process and made the whole thing make sense. I would recommend them to anyone.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Excellent Customer Service and representatives are always willing to listen and help. So happy I joined this company to get my debts resolved. I feel so much more relieved with your helpfulness in taking care of things for me. Thank you!

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    StaffProcess

    Reviewed June 28, 2017

    Freedom Debt Relief Program was a life saver for me. I was in so much debt that I couldn't even pay minimum payments. Freedom Debt Relief Program stepped in immediately once I contacted them and told me what to do. They have been 100% supportive from day one until now. I have been in the program for three years now and looking forward to becoming debt free. I thank FDR for all they have done to ensure my becoming debt free. I would definitely recommend this program to anyone who is drowning in debt and don't know what or where to go.

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    Customer Service

    Reviewed June 28, 2017

    I am very pleased with the settlements that I have received thru FDR. Had no trouble at the start of the program with annoying phone calls. I followed the instructions given. I had a few but referred them to FDR and no problems. I highly recommend FDR.

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    Reviewed June 28, 2017

    I have enjoyed the opportunity to consolidate my debt in a controlled manner. This all in a time when I was a bit down in cash flow. So it gave me some mental relief while I got caught up. The only downside is how much your credit score takes a total pounding.

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    Reviewed June 28, 2017

    Hard to do. Wish I could have known earlier about this needed to be done. Still waiting for help to start this so I can feel better about everything going on. Didn't have to do this before. Too much for me to fill out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Younger,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed June 28, 2017

    Everything is going great. I wish my credit score wasn't as affected as it is in the beginning but hopefully it will start going up as we pay off more debt! I love how the calls from creditors stop coming to us and went straight to Freedom Debt. Took a lot off of us from having to speak with them every day if not more than once a day, or continuing to hit ignore on my phone.

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    Process

    Reviewed June 28, 2017

    Overall I'm happy with the process. There are a few items that I would like to see to help improve the overall experience. Would like weekly updates on the progress on my accounts. Would also like an app to the account from my phone. Should contact creditors sooner.

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    Staff

    Reviewed June 28, 2017

    Staff is extremely helpful, courteous and knowledgeable. I'm a new customer but things seem to be going OK so far. Would recommend this to others also. I may have the company help me with other accounts in the future but I haven't decided this yet. Will have to see how this initial process goes first.

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    Staff

    Reviewed June 28, 2017

    I just recommended your services to a lady who is struggling with debt. I find myself so happy to be back in control again. This is so much better than bankruptcy! Within a week, one creditor has already signed up for reduction of their bill.

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    Staff

    Reviewed June 28, 2017

    The people I talk to were very helpful and knowledgeable of how to help me with my problems and it give me a whole lots of peace of mind. I wish I could have found out about this a long time ago. After I get out debt, I will never get into this kind of debt again.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Freedom Financial has been very helpful to us. They are very good about sending emails out on accurate time and sending the bill in the mail. They make it easy to view your bill online. Even when I've had to call everyone was very helpful.

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    Process

    Reviewed June 28, 2017

    The initial process is very simple. It's been a good experience so far. As long as monthly payment is made into the program, things work well. Some settlement fees are a little high, but that's made up for by the amount saved.

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    Reviewed June 28, 2017

    Well I just had 16000 dollars taken out of a sale on my house which I couldn't afford to live in and took over half. I had a legal matter with them. Sent in all the papers but no one could find them. If I sent it to the wrong place it would have been sent back. Someone got it and nothing was done. They took over half what I made on my house. Now I don't have enough money to get into another house. I hate discover. I think that shouldn't have happened.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Valador,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    FDR has given me my life back. They have handled my accounts up to this time in a very professional manner. I am looking forward to future handling on my remaining accounts. I would truly recommend this program to someone who is in my circumstance, so that they too can see there is light at the end of the tunnel. Thank you FDR.

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    Staff

    Reviewed June 28, 2017

    I am very happy with the way they handle everything, plus they are very considerate the way they treat people. No hassle or worries on me. Everything is handle through their department. I am so glad I called Freedom Debt. Thank you.

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    Staff

    Reviewed June 28, 2017

    The work you are doing for me and my family is awesome!! Getting my credit cards paid off is a huge relief. Thank you all for all that you do. It takes time to get it all done but be patient. Good things are coming your way and life will get easier for sure.

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    Staff

    Reviewed June 28, 2017

    I'm very glad and happy with FDR and appreciate for all the help the everyone has help me to take care of my debts. Thanks God and everyone in the Company. I'm very appreciates with everybody. A great pleasure to find this great company. Regards.

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    Customer Service

    Reviewed June 28, 2017

    I had so much debt and Freedom was there to help me to avoid bankrupt. I would tell anyone about how they are helping me. It was easy to sign up and the customer service is always there to help answers questions that you have. Also they give you the tools you need. The welcome package was easy and you can email it back to them instead of using US mail.

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    Customer Service

    Reviewed June 28, 2017

    Whenever my husband or I call our problem is solved and solved correctly. We never have had issues with any call. I'm happier with the revamp of the website for the most part. Much easier to find out what I want to know so it saves me a phone call.

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    I would recommend Freedom Debt to anyone. They are very easy to work with. Communication is very up to date and accurate. I had to miss a payment due to a medical expense, and all I had to do was make a phone call. I am looking forward to being debt free and having my check belong to me instead of credit card companies.

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    Staff

    Reviewed June 28, 2017

    I would recommend Freedom Debt to friends and family. They are really helping me resolve my debt. Everyone I have talked to has been so friendly and helpful. It has helped me to realize how to not have credit cards and use them all.

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    Verified purchase

    Reviewed June 28, 2017

    In the very beginning the settlements were much better. For some reason the settlements are getting weaker the further we go along. Also, the fees are too high. By time you add fees the settlement is 70 to 90 percent of original balance. Was told in beginning 50 to 60 percent. The last settlement I refused bec after fees it wound up being more than original. But overall, I am satisfied especially with the 1st few settlements so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Scott,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I am so glad that I got my finances in order, and I am on the right track of being debt free. When I call FDR the customer service people are so friendly and answer my questions. It is a relief that I will be debt free in 3 yrs. Thanks again to everyone at FDR.

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    Process

    Reviewed June 28, 2017

    Freedom Debt Relief has helped me get my credit back on track. With their expertise and ability to handle all negotiations on my behalf reduced to not only my debt but my stress level as well. I highly recommend their services and process!

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    Verified purchase

    Reviewed June 28, 2017

    I love the fact that I can have my mind at ease knowing Freedom Financial has my back. It's easy to have my payment automatic taking out of my account to build up a payoff amount for my credit cards debt. I use to be so stress wondering how I was going to pay my credit cards bills off without damaging my other finance responsibilities. Freedom Financial help me with that stress. They let you know every step they make. You don't have to do anything not even talk to the creditors. Freedom handles that too. I would definitely recommend Freedom Financial to anyone.

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    StaffTransparency

    Reviewed June 28, 2017

    They have helped with any questions I have had. Also they are helping me get my loans down so I can clear my credit. They keep me informed about each one of my loans they are helping me with. They are very helpful when you need answers.

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    Verified purchase

    Reviewed June 28, 2017

    I am happy with the outcome I am getting resolving my debt. I do wish the creditors would stop reaching out to me but in due time they all have. I am happy that I could check up on the status of every order and I get contacted every time they have a settlement in place.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    My husband and I got ourselves into a situation that seemed impossible to get out of. Before, we were struggling from paycheck to paycheck, barely paying the minimums on our bills. Since FDR, and their great negotiation skills, we finally feel like we're able to breathe and live our lives again. I couldn't be more thankful and appreciative of the service that they offered to us. I look forward to when we're totally debt free and it wouldn't be possible without FDR.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    They are not good. Have issues. Followup is very bad!! I did not realize my credit would be that bad. A lot of work to recover. I would not recommend this company to my worst enemies. They should work with all the companies but they do one at a time so the rest really suffer and it is just making me look very bad and I don't like that. I am looking very quickly to change. Had enough!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Cardinal,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    So far so good. I am just new and don't have much to say right now. I had mushroomed credit cards that would never have gone down and it is the best way to pay them off in a short time instead of paying for the rest of my life.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    Freedom is the best... I would recommend them anytime. My experience with them is great. They all can talk. They have nice personality... always happy to answer question about anything. My credit was falling apart on they are the one is helping me back on my feet, on I that good for them.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I shouldn't have waited all that time before I called Freedom Debt Relief. This is a non stressful way to start your way to no debt. I would highly recommend them to anyone. Their customer service is excellent and the process to apply is very easy.

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    Verified purchase

    Reviewed June 28, 2017

    Going into my 6th month, and starting to resolve my debt, 2 of 11 have been take care of, definitely looking brighter on the other side. Been very stressful last few years with getting into a lot of debt, knowing there is help out there is a big relief.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    The professionals at FDR have been courteous, knowledgeable, and kind throughout this process. I could not be pleased any more than I am, at this point. I would totally recommend this service to anyone seeking relief from a debt burden. Thank you, FDR!

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I have been waiting for well over 8 months for my already paid debt to be resolved. In the meantime, I can't get credit because of the debt still being on my record. I've called and emailed several times and have not seen any results. I'm very frustrated and will not be likely to recommend the service to anyone. I could have paid my debt with your "help" months ago.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Murphy,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    This is a great organization to work with. Friendly and compassionate people. In one year I am almost half way thru solving my debt problems. It is so nice to deal with the staff because they understand and sympathize with my situation and they are nice to deal with, unlike some places where they are rude and impatient.

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    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    I was a bit skeptical at first but it has been a pleasure dealing with FDR. They keep you abreast of what is happening. Very easy to deal with. They work hard to help you get out of debt. They have already negotiated a settlement on two of my accts. and are working on settling the rest of them. Wish I had called them sooner.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    Updated on 10/05/2021: Good job getting rid of my debt. Satisfied with my service especially when Discover sued me. They help me get a settlement. Thankful for their service. Recommend to anyone. I am on my last settlement. Almost done with the program. Thanks for the help and dedication getting me out of debt.

    Original Review: Just got started so I don't know much yet but when I talk with them they are helpful and friendly. But it did take forever to get the welcome packet in the mail. I had to call a second time before I received it. They could work on getting the welcome packet to you sooner but customer service is friendly. Overall, so far good.

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    Verified purchase

    Reviewed June 28, 2017

    I am very very pleased. I wish I could have paid a little bit more and finished it up a little bit faster, but overall it has been a fantastic experience, and thanks to you all soon I will be out of debt, except for my house which I plan on paying off in 6 year. Thanks to you all.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I am extremely optimistic that this is going to help me in the long run. Your team is very kind and helpful. I can't express how helpful your team is and how easy it was to sign up. I am excited about being debt free. I don't think I could have picked a better team of people to help me with my debt problems. Thank you.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    At first, I was very skeptical about FDR. I have been with them for about 2 years now and things are going great. Right from the beginning they told me what to expect and how to handle any problems that might arise. I would recommend these guys to family and friends in a heartbeat.

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    Verified purchase

    Reviewed June 28, 2017

    My experience with Freedom Debt Relief is great... What they indicated they delivered. I can review what going on with the Dashboard process. Thank you Freedom Debt Relief. Also customers service is Excellent.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Freedom Debt Relief has saved me and my family from years of debt service and is allowing me to learn from my mistakes. They have been professional and upfront about everything, I have felt supported and encouraged in my struggles with debt.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I'm very pleased with the service and help that Freedom Debt Relief has provided to me. It's very effective and has help me to maintain my peace of mind. I'm very grateful that they help me out to resolve my debts.

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    Verified purchase

    Reviewed June 28, 2017

    FDR is handling my debt in a timely manner. I now have hope that my financial mistakes will be eliminated in 3 yrs instead of the 20 yrs it would take to pay off with minimum monthly payments. My credit score is going up while my debt is going down! I'm very satisfied with Freedom Debt Relief!!!

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    Verified purchase

    Reviewed June 28, 2017

    Some debts have been taken care of but not all, and I have never missed a payment or been late. I am shocked that the one final debt has not been erased at this point. It has been well longer than I was told it would take.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Calvetti,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    I was drowning in financial issues. FDR has helped me get out from under a mountain of debt. They took care of me and the companies in question. I am very thankful. I was happy with the a completion date.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Freedom has helped me out of a big jam due to Dr bills. They have done a great job on my behalf. I would highly recommend them to get you out of your financial problems. The people you work with are all professional and always there to help you so thanks for your help.

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    Verified purchase

    Reviewed June 28, 2017

    I have been part of the debt reduction program since December 2016. They have already paid off one of my debts and one is in process of being paid off and reduced. I couldn't be happier and am so happy I took the plunge and let them help me fix my credit/debt issues! I can't say enough good things about FDR!

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    Verified purchase

    Reviewed June 28, 2017

    Love this helping so much! Reducing my debt is helping me get back on track to where I need to be! This is helping me each month and helping my family each month get out of debt faster and easier and quicker!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    I am very happy with Freedom Relief program. The people are very helpful and pleasant. Thank you again for your help with my problem. I would also say I like the fact that you are available six days a week and at the end of every call I make. I always give rating of nine because you people deserve it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    My experience with Freedom Debt Relief over the past two and a half years has been entirely positive. I enrolled some fairly substantial debt. I arranged direct deduction of my monthly deposit. FDR went to work. Their representatives were always understanding, helpful, and courteous when I called periodically with questions. It's an uplifting feeling to me today, now that FDR has negotiated my last debt. In the next month the Administrivia will be resolved and I'll be debt-free, thanks to the diligence and conscientious handling of my debt by FDR. Thanks for your help!

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    Freedom Debt Relief program has helped me so much. Am so happy the results am seeing each month. l also have told my friends about the program. You are truly a lifesaver. l never thought l would get from under my credit cards. I thank you all so much. l would highly recommend you to my family and friends. Thank you again for being there. May God continue to bless you and your staff.

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    Verified purchase

    Reviewed June 28, 2017

    Freedom made my debt settlement easy. I was pleased with the positive attitude of all the professionals I had the chance to work with at Freedom Debt. Settlements were timely and I was consulted before any debt was paid. I would recommend Freedom Debt Relief to anyone trying to pay off credit cards.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    This is a great program for anyone that needs help with their debt. They work with you every step of the way. If you have any question through the process they will help. They will give you an email so you can track the process on every account that you had submitted to them to work on. Thanks again Freedom Financial for all you did for me and my wife debt relief. We were congratulated yesterday. All debts have been resolve.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    Getting set up with Freedom Debt Relief is simply the easiest way to combat your debt. I've only been in the program for a few months so I don't have any accounts paid to date. I feel they are going to negotiate the best possible outcome for me in the near future, to get me debt free faster than the other company I was with.

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    Verified purchase
    PriceProcess

    Reviewed June 28, 2017

    Finally I'm looking forward for all my debts to be swept away. Freedom Debt Relief gives me hope!!! At first I don't know how will I pay all my interest every month then now I can breathe with just one payment that I can afford every two weeks. Thanks for this program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I can't tell you how pleased I am with FDR. Their customer service is outstanding. I have only had positive, respectful interactions with staff. They are prompt, accurate and wonderful to work with during a difficult time. We have had to use the legal services as well and they are all outstanding!!

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Every step of the way everyone that I have worked with has been helpful. It didn't take very long for them to begin the process of negotiations with my debts. Very happy with the speed of the work they are doing. It has given me the relief that I was needing.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    In just a short few months Freedom Debt has resolved three of my outstanding debts! I couldn't be happier! Looking forward to resolving all my credit card debt and being debt free! The customer service team is always willing to help and very friendly.

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    Verified purchase

    Reviewed June 28, 2017

    Life gets so hard and sometimes it seems there's nowhere to turn when you are drowning in debt. Freedom Debt Relief gives you a chance to sleep at night and peace of mind... Not worrying about creditors constantly badgering you. Thank you so much Freedom Debt Relief. Your name says its all!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    Since signing up with Freedom last year July 2016, right from my initial interaction up through my dealings with the customer service representatives, my questions have been answered and Freedom has done a wonderful job on keeping me informed of my resolution progress. I am extremely happy and have mentioned Freedom to others that I know. I highly recommend you! Thank you for all you have done thus far.

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    Verified purchase

    Reviewed June 28, 2017

    This company works behind the scenes so I'm not always abreast on exactly what they're working on at a specific time. However, once a settlement requires approval, they move mountains to get in touch with me so I can approve as soon as possible. I'm really impressed with their competence in handling my account!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    When I felt like there was no hope, Jason was awesome in reassuring this matter would be solved. It was a quick process, hurt your credit a little bit but in the long run I will be debt free!!! All staff members were quick to respond to emails or phone calls and did so in timely manner.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    I would highly recommend Freedom Debt Relief to anyone who has overwhelming credit card debt. I took a rather large pay decrease which left me unable to meet all of my financial obligations. I thought bankruptcy would be my only way out. Thankfully instead I decided to reach out to Freedom Debt Relief for the help I needed. It was so simple to sign up and the service is fantastic. In the beginning I was receiving "Collection" notices and harassing phone calls but all I had to do was contact customer service and they would put my mind at ease and assure me that everything was ok. They were right!! The horrible phone calls stopped and so have the notices. They have taken care of everything and I am so very grateful. I am well on my way to being debt free and I can't thank them enough!!!

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    Verified purchase
    StaffTransparency

    Reviewed June 28, 2017

    I am very glad to have discovered FDR. They guided me through a difficult time in a kind, straightforward, and professional manner. I am very pleased with their attention and support. The terms are very clear and individualized and doable. And they keep me posted via a dashboard. Thank you.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    Really helpful in providing assistance in resolving my debt since the lost of primary job and eventual retirement. Allowed me to suspend a payment when I needed the extra money for an emergency. Would definitely recommend their service to others going through the same difficulties financially.

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    Verified purchase

    Reviewed June 28, 2017

    I am not happy with this service. I would not recommend it to anyone. I have paid more on many accounts than I owed because they did nothing to resolve them. I am not surprised that my submission failed because it was negative.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Cooper,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase
    PriceStaff

    Reviewed June 28, 2017

    Keep up the excellent job! I'm happy you guys helping me to deal with all my debt relief. The program is very affordable even for me now that I'm self employed. My monthly payment really put me at peace and I appreciate your guys' fast efforts to settle my debts one by one.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    I'm very excited that my debt issue is getting resolved. The people that I have dealt with here have been wonderful. I wish I would have looked into things a little bit better before signing up though as I did not understand what going this route was going to do to my credit.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    So far, no problems at all, everything has gone very smoothly. Any contact with personnel has been positive! The entire process has gone very smoothly! I am satisfied with the handling of my debt, and look forward to being debt free!

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    Verified purchase

    Reviewed June 28, 2017

    I was really in a bad place with my bills and my credit and I wasn't sure what I was going to do. I received an ad from Freedom Debt Relief that sounded like something I could not only live with, but would end my debt sooner and for less. I have been with them for almost 3 years and things have been going great. My debts are going down and my credit score is going up.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    Very happy to be getting this debt behind me. They negotiate great discounts and are very supportive. Very knowledgeable of the process and keep you informed so that you can continue to reduce your debt. This process has gone very smoothly and they continue to encourage me.

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    Verified purchase
    Staff

    Reviewed June 28, 2017

    They have done a very good job. There is always someone to help when calling. I have gotten all of my debt so far reduced. I still have 3 accounts being worked on. I will get out of debt faster & owing less money. I appreciate all their assistance. I will recommend them to others.

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    Verified purchase
    Process

    Reviewed June 28, 2017

    When it looked hopeless for us and bankruptcy was looking like our last option, FDR has come through for us and we are getting our debts paid off! FDR has been a simple and effective process and we could not be more pleased with the process. Thank you FDR for giving us hope again!

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    Verified purchase
    Process

    Reviewed June 28, 2017

    I was hesitant at first to try this program. It just seemed too good to be true! But after submitting all of my information, Freedom Debt has already settled an account! I have only been with the program for a short time, and I am pleased to see results already. I look forward to becoming debt free in the next few years.

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    Verified purchase
    ProcessTransparency

    Reviewed June 28, 2017

    While it has given us relief monthly from paying all of the minimum payments due and I know eventually will be paid off there are some aspects and realizations that were not made clear to me from the beginning. For example, I was told that all of my debts would be negotiated within one year. We are now at 18 months and only four of 11 have been settled, one of which resulted in a lawsuit and we had to pay entire balance with no reduction. The other negative is that now that debt continued to accrue for 18 months with no payments when the settlement is made and Freedom states there was, for example, a 40% reduction on payoff that is 40% of what is currently owed. You may end up paying close to the full debt that you originally owed when you signed up for the program.

    In addition, we received 1099s at year end and had to pay tax on the debt we did settle on the reduction amount. Our credit wasn't bad when we started. We owed a great deal of money but payments were being made. Now our credit is really bad. The only good thing that comes from this program for us is that eventually the debt will be paid. Hopefully our credit will be better down the road in years to come.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Rushing,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    Freedom Debt Relief has taken the weight off my shoulders, and has given me my life back. Every month I was struggling with my payments and getting phone calls. FDR has completely given me peace of mind, and I will be completely debt free in a couple of months. Thank you, FDR, for giving me my life back!

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    Verified purchase

    Reviewed June 28, 2017

    My experience with Freedom Debt Relief has been a great one. They took the pressure off me and made this the easiest thing I have ever had to do. I thought that I was going to have to file a bankruptcy and was dreading it. This has been a great experience for me.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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