Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Reviewed June 29, 2017
So far all my dealings have been with Hannah ** Certified Debt Consultant, Freedom Debt Relief and she is amazing. Explains everything in detail and responds back right away to emails and phone calls. Can't wait to see the rest of my outcome with this company. Thank you.
Reviewed June 29, 2017
Was truly getting overwhelmed with my debts until I heard about FDR. They'll work with your payment plans and pick your due dates. Missed a payment and was able to reschedule another date right from my computer. I would recommend FDR to anyone looking to relieve their debts.
Reviewed June 29, 2017
Very pleased at the progress at settling my debt! Has been very helpful and customer service is always there. I may be able to increase the amount you take out each month to get it done faster. Thank you for helping me get there.
Reviewed June 29, 2017
I am very pleased with Freedom Debt Relief. I was drowning in a sea of credit card debt and I could not see my way out! Freedom worked/is working with me to get rid of all the excessive debt and high interest rates with a plan that works for me. Now, I am able to work with other issues that I have because my money is not all going to credit card payments. I would recommend Freedom Debt Relief to anyone!! So grateful that I am not drowning in debt!!
Reviewed June 29, 2017
Beyond kind and professional answering all questions. Explaining payoffs and providing help with understanding procedures. Always have answers to new questions and concerns. Each person is very knowledgeable. This program has helped me in many ways and relieved my deep worries of debt. I highly suggest if you have a debt problem to contact FDR.
Reviewed June 29, 2017
I am so very happy that I decided to finally take a look into what Freedom Debt Relief had to offer. I was using another company for debt consolidation however I didn't feel as I was making any progress with anything. So thankfully I was contacted by Tanya ** who was so very nice and reassuring that my situation could be fixed. I have only been with them for a short time but the overall experience was so easy. I have already actually referred Freedom Debt to a few of my friends & family members. I finally feel as though I can see some light at the end of a very long dark tunnel and this makes me want to work even harder to be more aggressive and resolve my debt in a shorter length of time. Thanks so much to Tanya ** for being so kind and helpful.
Reviewed June 29, 2017
While it hasn't always been easy to meet the payment each month I am excited to see the debt being steadily reduced. I would recommend this organization to anyone! The representatives have been very helpful and understanding of my needs always.
Reviewed June 29, 2017
I am more than satisfied with the work from the employees at Freedom. I think they have done a great job and yes I will recommend this company to my friends. I appreciate all the work that the company has done for me. Thank you so much in helping me with my debt.
Reviewed June 29, 2017
Started a new business and got in way over my head. Thanks to FDR for helping me clean up this enormous debt. Without them don't know what I would have done. Their legal team is also fantastic. Thank you to the whole team for working so hard to help resolve my debt.
Reviewed June 29, 2017
Our experience so far has been very good. The process hasn't really started yet as we have just made our first monthly payment to the program. As our debt gets paid down I'm sure we'll be very satisfied. Customer service has been very helpful explaining the process.
Reviewed June 29, 2017
Looking forward to moving on with my life debt free. I am 62 and still not sure if I am doing any of this right. Thank you for all your help. Looking forward to the next debt to be paid. I am so grateful for the chance to clear my debt and for all your emails letting me know what steps are being taken.
Reviewed June 29, 2017
I'm so happy that I began this journey with Freedom Debt Relief. They have paid off many of my debt, which makes my credit score go up. I would recommend them to everyone. I don't know where I would be without doing this. When my husband left a few years ago, he left me with all bills & huge debt. So glad I found Freedom Debt Relief. Thank you for helping me get out of a hole I thought I would never be able to...
Reviewed June 29, 2017
I would definitely recommend this service to anyone looking for help. The best company around! I have had nothing but good service from them. Always polite when on the phone etc. I really wouldn't know what to do without the service. Thanks Freedom!
Reviewed June 29, 2017
In the beginning things seemed confused and slow moving. However, only 3 months in, I got my first offer, and when that was paid off, I got my second within days. Since then things have moved along nicely and some improvements have been made to the account. I am pleased that I decided to take this step. It has relieved a huge amount of pressure from me and everything is running along smoothly.
Reviewed June 29, 2017
Let's face it. Carrying a load of debt is as unpleasant as it gets. It looms over you like a black cloud. Life sometimes leads you down a path where you end up over your head, unable to pay even minimum payments. Then the harassment starts with frustration right on its heels. For me? It was a culmination of a troubled marriage, medical bills, failed appliances, etc. I had accumulated over $62k in debt but I was still able to at least make my minimum payments. We all know how that goes...I'd be debt free in about 47 years at that rate. Then came the pay change at work and suddenly making ALL minimum payments wasn't possible. That's when I saw the writing on the wall. The calls started coming. The late charges. The collection threats. I knew I had to do something fast so I started researching debt relief firms. Running comparisons with the others, I found Freedom Debt Relief to be the most comprehensive solution out there.
I reached out and started the process. They are fantastic guys. They are honest and upfront about what it means to start a program like this and how it affects your credit. They work it all out with you so you can see it on paper. I asked about fees and they were honest about that too providing full disclosure on how much this would cost. Regarding cost...yes guys, there are fees. The fees seem high when you look at them, I agree. However, when they say they handle everything, they handle everything and you see exactly what's going on. You see where every cent goes, when every cent goes and to whom every cent goes. You get very granular info on progress and status.
I started my program in November 2014 and set a 5yr plan to be debt free. Because the plan works, I have added additional funds to my monthly payment to speed up the process. I will now be debt free in June 2018. I submitted $62k in debt and this program will have saved me over $20k when it closes. The key is simple. You must stick with it. It does work exactly as described when you stick with it. If you find yourself in the same boat I was in back in 2014, don't wait. Reach out to FDR with confidence and get debt free!
Reviewed June 29, 2017
I appreciate the service you provide. However, your customer service is lacking. I was contacted about a year ago with the possibility of being given a loan for the remainder of my debt payoff. I responded with an answer to all of the questions they had via email and never hear a word back. Then a couple months later I contact Freedom Debt Relief 3 weeks before my scheduled auto-deduction to see if I could push just that one month's auto-debit from my bank account by 1 day because of the way my paychecks were falling that month vs. when the money would come out. (The auto-debit is set for the 29th of the month and I wasn't getting paid until the 30th.)
Not only could I not reach anyone that would help me, but I also emailed and asked someone to contact me about it. Of course I never heard from anyone and my auto-debit still came out on the 29th. Again, I appreciate your service. But if you could work on your customer service so that when a customer actually needs your help or wants to take you up on your offer, someone can actually help them. Thank you.
Hello Ms. Morgan,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
Always had a support from all staff and I am very pleased with the way to handle my debts one by one demonstrating a high professionalism from all of the team. Very happy that almost conclude all of them and can now make new plans, many thanks to all.
Reviewed June 29, 2017
I am happy with my experience with Freedom. It has been a happy experience to work with Freedom. I am glad that there is someone out there to help people when there is a need for help. I hope that a lot of people get the help that I was able to get at Freedom. Thanks to all the people at Freedom.
Hello Ms. Sipp,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
Very good excellent. They understand, they very polite, they are very considerate. They are great, They are helpful. They are so understanding. They are willing to help in anyway they can. They said even give them a call any time we need help on anything.
Reviewed June 29, 2017
They consolidate my debt. I am very satisfied with the service they provided and the professionalism that was displayed. Customer service was always there to answer any questions or concerns. They work with my creditors and customize services for my need.
Reviewed June 29, 2017
Mrs. ** was so nice with explaining everything to me when we were having a fire drill. She still stayed with me and said "is this a good time or do I need to call you back" and then continue to explain the program to me along with telling about what cards I can put in and ones that I not able to do.
Reviewed June 29, 2017
Have had a great relationship with this company. No problems whatsoever. I would recommend this company to as many friends as I could. The only problem I have is when they want me to remember things from my past credit card numbers. You should also make more reminders of the balance of my account so that I have an idea of what the balance is in my account. More notice of how things are progressing so that the person doesn't have to worry about what is going on with the bills.
Reviewed June 29, 2017
Freedom debt relief has done everything they said they would do. They have been doing everything I needed to be done and keeping me informed while doing it. They have gotten me off to a good start and I am looking forward to seeing the progress as we finish.
Reviewed June 29, 2017
We have a lot of debt and Freedom Debt Relief has been there every step of the way to help us get out from under this mountain. Even when some accounts went to the courts they helped us get the right lawyers and everything was settled out of court at reduced rates. Highly recommend this company. We still have a way to go but we've already settled three accounts in less than a year!
Reviewed June 29, 2017
We were struggling to pay our bills. We had gone through some bumps in the road due to job loss and family emergencies and had accumulated credit cards and a couple of high interest loans. We were paying the minimum and any small unexpected expense would send us into a panic trying to figure out how to pay for a new tire, vet bill, etc. while making our payments.
We heard about Freedom Debt Relief on the radio and checked them out online and saw they had an excellent BBB rating. We called them. It wasn't easy for us to call. We were ashamed, but did not want to go bankrupt and walk away, we wanted to pay our debts. We found them to be extremely understanding and non-judgmental. The process was painless. They reviewed our debt, income and expenses and came up with a plan for us. The information they provide on the process is excellent. We called a few times with questions and every customer service rep was helpful and knowledgeable.
Reviewed June 29, 2017
This was a must for myself after my husband died and left me with outstanding debt. I have been treated with respect and Freedom has really helped me get my finances in order. I've been with them for 3 years and I can breathe a little more.
Reviewed June 29, 2017
Very friendly. Do as much as they can to help you. They have a real interest in helping people resolve their debt. The staff are fast and efficient. When taking your calls the web page is very detailed and easy to follow and you can have access to lawyers which is included in your payments.
Reviewed June 29, 2017
At the beginning, they dropped the ball and I was sued and my wages garnished. After SEVERAL phone calls, they resolved that issue and stopped the garnishment. They were GREAT for a while, but now that I'm down to the final three commitments, they again seem to have dropped the ball. My last three accounts have been sitting there for over four months with no movement. I currently have enough money in my Freedom account to pay off two of the three remaining accounts at full balance. Just waiting...
Hello Ms. Ingle,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
My first time looking for a company that can help me to take care of my debts. I found one Freedom Debt Relief and I am very happy with the all the services. I will recommend the services of Freedom Debt Relief to all my family and friends.
Reviewed June 29, 2017
So far my experience has been great. I have about 14 more months to go and I will be debt free. Their negotiations on my behalf are timely and fair. I appreciate all of the professionalism and respect that FDR has shown me. Thank you for all you do.
Reviewed June 29, 2017
I have tried numerous times with the lawyer that is assigned to my case. I have a Judgement from Discover. I email her, I leave messages and still no callback. I can't sleep at night wondering if they are going to garnish my check/bank. It's lousy service that I pay for $12.00 a month! Very dissatisfied. I have no idea where they are on this case at ALL!!!
Dear Ms. Davis,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
Worst experience EVER! You didn't follow any of my instructions. You refused to listen to my concerns or questions. You plow right ahead with your own agenda without consent. The person which whom you speak is never familiar with your case.
Dear Ms. Holifield,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
I have been having them help me since Sept. of 2016 and very happy with the progress they are making getting my credit cards down for me. They are doing excellent job so far, no complaints. Would recommend to anyone.
Reviewed June 29, 2017
Things have went very smooth so far, made all my deposits, kept up with customer service which all have been very helpful. Settlement successful are getting done quicker than we thought, what a relief. Thanks FDR. I would recommend it if anyone needed this and wanted to be a little more stress free. Thanks. Long way to go yet.
Reviewed June 29, 2017
Don't see when payment date is due just amount. Monthly statement could be more simplified, also when calling the call center sometimes it takes too long for an agent to answer the phone and still then sometimes they cant explain some things however when I email you say 48 hrs. response. Not true. I've waited 5 days for an email response. Overall thanks for you help.
Hello Mr. Otero,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
Freedom working and representing me has been a life-saving experience for me. Everyone I have talked with has been so understanding and knew without them I would have never made it this far. My debts are being paid and that is a great relief to me. Can't thank everyone enough for your help.
Reviewed June 29, 2017
It's been over a year that I've started working with FDR. I am now in litigations with one of my creditors because the amount I agreed upon starting with FDR is not covering the cost of payment to the creditors that I was told by FDR would be paid in a 4 year term so somewhere their calculations were somewhat off. So now having the sheriff's department issue me court papers from one of my creditors filing litigations has been placed upon me. My question is why isn't FDR negotiating or contacting my creditors telling them that I am working to pay off my debts, But instead I am now being sued by one of my five creditors. Somehow this doesn't seem right. I hope in the coming future that this can be resolved, for I feel I have been misled. I hope this is not the case. Not as happy with FDR as I was in the beginning.
Hello Mr. McKinley,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
Every FDR representative I spoke with has been helpful and courteous, answering questions clearly to help me understand the process and what to expect next. The online dashboard made it easier to follow progress as well. They helped make getting out of years of debt a lot less stressful. I only wish I had contacted them sooner.
Reviewed June 29, 2017
I'm not happy with Freedom Financial because this supposed to be handling my credit cards! Affair that I turn into you guys. I pay you biweekly $129 which amount is 258. I would like to know what's going on. You just take my money! Today I was supposed to be going to court. No lawyer got back to me. I send in my paperwork so I'm paying a company that is not doing nothing for me so I think at this moment that I just going to stop paying you people. I have to handle it myself. My phone number is **. Very disappointed. Can someone explain to me what's going on you taking my money and not doing the job that I hired you for. Then what?
Hello Ms. Gordian,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
My financial status changed dramatically, and my interest rates kept doubling. I needed help with my credit, and Freedom has helped me a great deal. I am really happy that there is a service like them, because without them I do not know what I would have done.
Reviewed June 29, 2017
Thank you, we were in need of help working through our debt and Freedom helped us all the way. They have been great about answering questions, returning calls and answering emails with knowledgeable and on track responses. We were very pleased with the help that we have received. Thank you again!!!
Reviewed June 29, 2017
Jon was awesome. Explained everything to me, and the program has a good reputation. What I was paying monthly and with a high interest is now more than half in one monthly payment. Thank You Jon and your team and it is auto pay so I won't forget. :)
Reviewed June 29, 2017
I terminated my participation in the program. I paid over six thousand dollars into the program with no clear results or any clear understandable communication or reflectable data of where my money went! Now I am being sued by one of the creditors that was in the program and I have to appear in court for a hearing next month. This is not right and so wrong!
Dear Mr. Rendon,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
We wish we would have hired FDR sooner. They take care of business quick. We had hired another company and they did nothing but collect our money. We fired them and hired FDR and we are so pleased. We would recommend FDR to anyone looking for a debt relief company.
Reviewed June 29, 2017
Everyone has been great telling me what is going to happen. Getting it done and making me feel better. Even while traveling they came through for me. I would get the legal services up front. They are great. It takes time but in the end you will be in better shape over money and mental stress.
Reviewed June 29, 2017
They have been helping us get out of our credit card debt for almost 2 years. We are happy with their performance. Keep up the good work. Thanks we are getting out of debt and we are not being hassled by our creditors or collectors. At this point we just direct them to call Freedom Financial Debt Relief.
Reviewed June 29, 2017
I appreciate the time and effect y'all are diligently working on in helping to wipe out my debt soon. This has been a huge burden on me so I want to thank you again and look forward to finally becoming debt free! I will most definitely pass on the excellent service to friends and family that I have so far experienced within your company. Thanks again Freedom Debt Relief for your continued help and success!!!
Reviewed June 29, 2017
The people I have worked with are very knowledgeable and take pride in what they do. They always answer my questions and are very helpful with helping me work through the program. They make you feel very comfortable and take ample time to explain the program.
Reviewed June 29, 2017
It is with great appreciation I was fortunate to first find out about this program via an ad in my Yahoo mail. The ad addressed my concerns as I was suffering from credit card debt, wanting to pay credit cards, but saw myself in a losing battle as each month. My credit cards increased more and putting me further behind in payments. I was left feeling quite hopeless and depressed. Then I came across the Freedom Debt Relief, and filled out information regarding the amount of debt I owed. This was my first step to what has been a great weight off my shoulder and stress relief by having professionals in the Freedom Debt Relief working with me as I was accepted in the program, and the dedicated Federal Debt Relief professionals have worked to lower and eliminate my credit card debts and I can see a change as I have an improved credit rating.
Since being with the program my credit score has improved even within 2 months of being a customer in the Freedom Debt Relief program. I am a witness the professionalism and dedicated workers are committed to helping customers lower and eliminate credit card debts. I would highly recommend this program to anyone suffering hardship if you want to work toward eliminating credit card debt and increasing your FICO credit scores with the three major credit companies.
Reviewed June 29, 2017
Exceptional enrollment experience. Rashawn ** was knowledgeable, prompt, and pleasant. If my interaction with Rashawn is an example of how every experience will be then it would be my pleasure to refer my family and friends. I hope I can trust Freedom to make good on their promise.
Reviewed June 29, 2017
The whole process was really good to go through. Unfortunately, some of the Companies decided it was better for them to write off-discharge the debt than face the negotiators of Freedom Debt Relief. In the long run, that will be beneficial, but in the short view, it wasn't as good with dealing with the IRS for the year end tax review. I guess one of the negative aspects, not including the crazy credit ratings for awhile, is the waiting process of the extra monies due at the end. I would recommend these folks to a friend or colleague to utilize the services, If a friend or colleague would be open enough to share their financial fiascos with me. I hope to never be in this situation again, but as human nature goes, I would use the services again.
Reviewed June 29, 2017
Nothing but great things from this company. Making it easier for me to knock my debt away. Very easy to work with and their reps are always friendly and helpful. Thank you for helping me get my life back on track.
Reviewed June 29, 2017
I am very happy with FDR and the support I have received in the first year. One question I have is in which order are my different creditors settled with? I have noticed some lower balance & some higher have been paid off or are currently being worked with. I think it could be communicated better to people like me so when the letters keep coming from the creditors they know I have decided to consolidate my accounts with FDR. If that happened, then it would be 5 stars!
Reviewed June 29, 2017
Work with creditors. Dissolved the bills one by one when the funds was available. Great teamwork by the whole group. They listen to your wishes and gave their advice. We work hard to the job complete. If anyone that I know that is having a hard time getting ready debts I will tell them go with Freedom Debt Relief for a peace of mind. Great job. Highly recommended. Star quality.
Reviewed June 29, 2017
Brittani is very good at what she does and has amazing customer service. She is extremely helpful and very sympathies to her clients. This was difficult for me and she made it very easy. She made the experience very easy and is friendly and I found it easy to explain my issues.
Reviewed June 29, 2017
Knowledgeable and ready to help. She went through step by step in getting me get enrolled. She explained the program thoroughly and made sure I understand the program very well. I look forward to getting into the program and start saving to pay off my debts.
Reviewed June 29, 2017
They walked me through all the steps of the program. I have the group and their legal team that they are connected to in my corner. I feel reassured that I will be able to consolidate my debts within the next year. With a family to think about charges from creditors can be overwhelming. Freedom Debt Relief works as the middle man to take care of those debts in an affordable way. It is important to get all of the paper work and account information in to them in a timely manner. Take responsibility for consolidation your debt and Get Your Life Back!
Reviewed June 29, 2017
I am very pleased with the negotiations that Freedom Debt Relief personnel have secured for my account. I could not have been able to negotiate the amounts settled on the individual accounts. It is a relief for me to know that I can rely on Freedom Debt Relief to work in the best interest of their clients. Thank you for helping me.
Reviewed June 29, 2017
FDR has helped lower what I owe on the large amount that I owed on credit cards. My debt was about $30,000, I would not have been able to do this on my own. When I call to speak to a customer service agent they always give me the best service. Thank you FDR.
Reviewed June 29, 2017
FDR provides a debt relief process that both makes the whole business simple and provides peace of mind that outstanding debts have been negotiated downward and are being paid down at reasonable rate. I have been very happy with my association with FDR and would not hesitate to recommend the service to anyone.
Reviewed June 29, 2017
Since enrolling I have been relieved to only pay biweekly Installments and know I'm making progress towards my goal. Every time I call they always make me feel so welcomed and are so helpful. I would definitely recommend this company to anyone!
Reviewed June 29, 2017
Freedom Debt Relief is a top-notch company to deal with when trying to eliminate your debt. Very professional to deal with and this company goes beyond the norm when working with your debtors to help eliminate your bad debt you have accumulated over the years. I would personally recommend Freedom Debt to anyone who is seeking to be debt free with no hassles. TOP-NOTCH in my book!!!
Reviewed June 29, 2017
Freedom Debt Relief is true to their word about negotiating less than full amount debt payoffs. I am fully satisfied with their negotiation and payment program. Sadly they pay no attention to your credit scores and fail to advise that such scores will suffer greatly through the process.
Hello Mr. Marshall,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
I am very happy the way my accounts are being settled. Out of nine five are already been settled and three are already paid. I am definitely will recommend Freedom Debt Relief to all my friends and relatives... Hooray!!!
Reviewed June 29, 2017
The service I've received so far has been awesome! I worked with Kafi **, a Certified Debt Consultant for Freedom Debt Relief. I found Kafi to be professional and knowledgeable. She kept every commitment she made and worked diligently to get me set up with the program. Off of that experience alone I would definitely recommend Freedom Debt Relief to anyone in need of their services.
Reviewed June 29, 2017
My left me and left me with all the bills to pay. She said that she did not have to pay any on them but I have a lawyer looking into this matter about she suppose to be helping with these. I had major back surgery last March of 2016 and I have had other major surgeries before also and I am on permanently disability. Don't draw as much when wife lived here. That's when I got in touch with Brittany and was very helpful getting the Freedom Debt Relief going. Thank you very much for the help.
Reviewed June 29, 2017
Freedom has been very helpful in helping me resolve my credit card debt. Always answered my questions and kept me up to date with my progress. Quick to notify me when resolution of an account had be worked out. Payments were easy by automatic draft. Very glad I did it.
Reviewed June 29, 2017
Freedom Debt Relief has been a real life saver for me! I have been able to clear almost all my debt and was saved from two judgments! Highly recommend this company! They are the real deal! Thank you Freedom Debt Relief!
Reviewed June 29, 2017
Finally nearing the end of a nightmare, before FDR I thought I can handle my debt myself. Saw nothing but me digging a deeper and deeper hole. It was not easy but I'm finally getting close to the end. The people at FDR were always super helpful and understanding, answering all questions I had and never ever made me feel like there was no hope. They worked with me setting up a plan that was fair, and honestly getting me back on my feet.
Reviewed June 29, 2017
Freedom Debt Relief has been an answer to prayers for me. It's a wonderful system to get you debt free on credit cards. They are great to work with too, always helpful and explain everything so you can understand. Also have a client dashboard, where you can keep up with all the debt settlements, payments, and etc. which I really like. Thank you to all of you for all your efforts in helping me. God Bless You!
Reviewed June 29, 2017
I have been very satisfied with the assistance of Freedom Debt Relief. They resolved the majority of debt within the first year. I would recommend them to anyone who finds themselves buried in Debt or who have fallen on hard times.
Reviewed June 29, 2017
So far I have been pleased with the services and follow up FDR exhibited to my account. If a creditor becomes overly demanding and constantly calls to the point of ridiculousness, FDR when notified, takes action and puts a halt to the situation. They have the customer's peace of mind as their priority. I would recommend their services to anyone.
Reviewed June 29, 2017
I have had much success so far with FDR resolving my credit. They explained exactly what the solution would be down to the positives and negatives of the process. It is happening a little quicker than I thought, but I'm happy about that! There is a bit of delay in communication with the case manager as I have called and written several emails that gained no response. Aside from that the results are still as stated they would be.
Reviewed June 29, 2017
Before beginning my consolidation process I researched Freedom Debt Relief and everywhere people said it was a scam. I talked to friends and asked for their advice and they all said it was probably a scam and that I could consolidate my own debts. I tried consolidating my own debts but the creditors would not listen to me. After thinking about it, and on the verge of filing for bankruptcy I went for it. I figured it was worth a shot since I had nothing to lose. This is the BEST decision I've ever made! I enrolled 11 account and I've already resolved more than half! The savings are real! Your credit score does go down but just as fast as it went down it came back up.
On average I've been able to consolidate at 50% of what the debt really is. Some creditors will try to take you to court, so for your peace of mind I would recommend to have the legal help included, but in my case Freedom Debt Relief was able to get on top of those accounts and negotiate before going legal. If you're debating doing this, do it! It works, you will get out of debt and your life will be much stress free!
Reviewed June 29, 2017
As far as I know nothing has happened. I have been paying for almost 5 years. I still get the occasional debt collection mail. We were told we would be done in 4 years and I'm not sure it will ever be done. We have tried calling a few times to find out what is going on but get no response.
Hello Mr. Smith,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
I feel that I was l left out in the cold. I lost my job and got little or no response from my account representative when my last account was negotiated and a check mailed FDR outta stop payment on the check. No one contacted until two weeks later to ask me for money I didn't have.
Hello Ms. Hughes,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
If you need to go through a Freedom Debt Relief program, I would recommend this company. They go above and beyond to make sure you are going to have your accounts resolved and get you out of debt as long as you make the payments as scheduled.
Reviewed June 29, 2017
I was hoping that everything would be over by now, but I guess I was more hopeful than the time it is taking So I'll be patient and wait. I would like to have an update so I'll know where things stand. I hope it will be soon.
Hello Ms. Houck,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
Every time I call with a question I am given the utmost professional treatment I could ask for. I am anxious to see FDR in action and watch my accounts be worked on and solved to the best way in my defense.
Reviewed June 29, 2017
Enjoying experience with Freedom Debt Relief so far. Can't wait until I'm totally debt free. Thanks for being an exceptional company. You have done everything you promised. My debts are slowly decreasing and my credit score is increasing. I'm a very satisfied.
Reviewed June 29, 2017
Your staff always provide me with excellent Customer Service. Their professionalism is expressed from the beginning to the very end of our conversations. I am completely satisfied with each experience that I encounter with your staff. Knowing that my questions and concerns have been addressed and resolved. Thank you.
Reviewed June 29, 2017
I have been in the program since 2015. I am successfully resolving my settlements by continuing to make my affordable monthly deposits. I am grateful to have been accepted into the program with the help of the wise advisors at Freedom.There is hope for my future. I actually did not have a dime in my pocketbook for a decade and despite being nominated employee of the year at my job and becoming the garage sale queen of the neighborhood, I could not have achieved or overcome this credit card debt without Freedom. Please know the program works. This program has given me hope and permits me to buy food and put gas in my car and sleep at night. I am blessed to be accepted into a great program. Sincerely I thank you all. Plus, the birthday cards make me tear up and I love you all for the time and effort you all make for people less fortunate as myself. Thank you.
Reviewed June 29, 2017
I was so happy that I found Freedom Debt Relief. I was able to save so much money, while shaving off years of time to becoming debt free. I was barely making minimum payments on a lot of debts. And felt like I was barely keeping my head above water while making no progress on paying down our debts, until enrolling in this program. I have been more than pleased.
Reviewed June 29, 2017
Freedom Debt Relief has taken away the financial anxieties of our credit card debts. Every phone call made was professional and top notch service. Anyone suffering from multiple debts should contact Freedom Debt Relief to help relieve and reduce debts. Truly an amazingly and refreshing experience. Thank you!
Reviewed June 29, 2017
Excellent customer service, I can tell they really care about my situation. Fast and accurate. They always there to help with any questions at any time. Excellent customer service, very happy to work with Freedom. I will recommend Freedom Debt Relief all the time. Thanks to be there for me.
Reviewed June 29, 2017
I would never have the financial security I'm almost at if I did not choose Freedom Debt Relief. I am able to do things now that I would not have been able to do otherwise. It feels good to know that I can make vacation plans with my daughters and enjoy my life. Thank you Freedom Debt Relief.
Reviewed June 29, 2017
Great customer service. Wonderful people to work with. Very friendly and they know their business. When you need answers, they get back to you immediately and you feel you are their only client as they take all of the time needed to answer questions. They work hard to help and assist.
Reviewed June 29, 2017
When my wife was laid off shortly after I took a pay cut to work a new job, we turned to credit cards to get by. And within two years we had amassed almost 30k in credit card debt alone. It got to the point that our monthly bills outweighed our income. We were those people living above our means and knew something had to give. Shortly after enrolling we began to sleep at night again, knowing someone was assisting us. Granted our credit took a hit as yours will with this program but that can be repaired a lot faster than paying off that amount of credit card debt at minimum payments. I truly appreciate this program.
Reviewed June 29, 2017
I told my daughter and she is also a client. Best decision I ever made. Cynthia ** my contact was very helpful getting me set up. And any time I have reached out to her has never failed to respond promptly.
Reviewed June 29, 2017
Everything was explained very well. They are so helpful and keep me up to date on all my progress. I tell all my friends and family. This has saved me a lot of money. The website is very easy to navigate.
Reviewed June 29, 2017
I was so afraid of getting sued and this organization stepped right in and saved me. They said they would help me and I would tell anyone about this service. I had multiple debt and now I am very relieved.
Reviewed June 29, 2017
Freedom Debt Relief has been all they said they were. They have already settled two of my debts in very short time. All of their representatives have been very kind and courteous. They are very easy to work with. I highly recommend them if you have any debt needs.
Reviewed June 29, 2017
Just wish I could stop the phone calls. I must receive about 20 a day and so does my husband. Even some that I changed the address and phone # on are still calling. I really don't have anything else to say except that it is very rewarding to get the debt paid off.
Reviewed June 29, 2017
It was so good when we got our first settlement. It was like a great weight was lifted. We have a lot of medical bills we are trying to take care of right now too. Can't wait to get the last one settled. The payments are right up there at the end of our budget. We are looking forward to the day when the last payment is made.
Reviewed June 29, 2017
I appreciate your negotiations and keeping me informed. The fee is just, just a bit of a stretch for me. I have many financial responsibilities due to having to take in my niece and her family. You are a great help, but living check to check with barely enough is so stressful and difficult.
Reviewed June 29, 2017
This is the best thing that I have done. The creditors would not help me out of my financial mess; I tried and tried to no avail. FDR stepped right in and has been a wonderful experience. Everyone has been great to work with and very caring and understanding. I have had some issues about faxing letters from creditors as it costs money that I don't have. But it's working out for me.
Reviewed June 29, 2017
FDR has been with me every step of the way and didn't belittle me because I was in debt and needed help. They have been there every step of the way and I have appreciated all the help they have given me and will continue to give me! All I can do is say THANK THEM FROM THE BOTTOM OF MY HEART!
Reviewed June 29, 2017
I was very skeptical but desperate to get out of debt. My experience with FDR has been nothing but positive. They have negotiated six debts for me and the settlements have saved me thousands of dollars. Stick with them, they are delivering everything they promised.
Reviewed June 29, 2017
I have no problem when I called up they were all promptly willing to help of which they can. I hope they can resolve my consolidation speed up so I could get my credit report back to normal... Thanks for a job well done.
Reviewed June 29, 2017
So far it's been nice and easy and I would recommend anyone who's looking to get out of debt. Hopefully everything keeps going as is. If I have any questions I have all the numbers I need to call for assistance. I have change banks and submitted all information.
Reviewed June 29, 2017
Good service from John **. Really friendly and knowledgeable of Freedom Debt Relief. I really appreciated his time and effort he took to put into my debt issues. He consolidated my debt to a very great and responsible monthly payment. I am grateful.
Reviewed June 29, 2017
Ryan ** was very patient with my questions and my understanding of everything! He also helped me understand the process and what I need to do. I should've done this sooner, but he explained to me that it was ok and it is never too late! Thank you so much for that!
Reviewed June 29, 2017
I've had nothing but good experience with Freedom. I have been with you all for over a year and I am pleased with the progress. I would recommend to my friends and family. Everyone I have talked with was knowledgeable.
Reviewed June 29, 2017
The representative I worked with was very pleasant and efficient. The whole experience made me feel at ease. Overall, they were really to work with. The whole process can be overwhelming but they did their best to make sure I understand what will happen moving forward.
Reviewed June 29, 2017
Going thru debt control cost me a lot of money. I have been paying a lot of money in taxes. Between what I have been paying in taxes and your fees, I should have tried paying the company myself, or filed Bankruptcy.
Dear Mr. Lott,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
Gregory was very helpful in getting me through this process. He was polite and helpful and made me feel good about this decision. He was also very patient in explaining the process. I would definitely recommend FDR to anyone going through a financial hardship. Thank you Gregory for all your help.
Reviewed June 29, 2017
After a serious accident medical care in Mexico the hospital and doctors who performed surgery processed several charges on my Wells Fargo Visa card as "CASH ADVANCES". After returning to Florida for additional medical care I noted a minimum payment due of $7,202 due the following month. I attempted to have Visa convert the charges to a normal charge, but they would not do so. FDR has been very helpful.
Reviewed June 29, 2017
Whenever I have questions, a phone call away is all it takes and my questions are resolved in professional manner. Also a review is made and reminders are discussed to reassure that what steps are being done and what I can expect next. Outstanding confidence. Thanks.
Reviewed June 29, 2017
I'm thankful for Freedom Debt, they have made my life a lot better now. I know my credit cards will be paid off in due time. I would be more than glad to recommend Freedom Debt to anyone who is over their head in debt. They do their job well.
Reviewed June 29, 2017
My experience has been excellent. Freedom Debt Relief worked with me especially when a medical issue made it necessary to reduce my draft by 75%. The original debt settlement date was 2019, but I am one settlement payment away from being debt free.
Reviewed June 29, 2017
Great program. Helped settle several debts. Took a lot of stress off. Highly recommend them. They were very helpful in explaining the program and the benefits. They have been very responsive to any inquiry and quick to resolve any issues that have arose.
Reviewed June 29, 2017
The sign up process was easy to work through. The representatives were very helpful and explained everything in a concise manner. I feel good putting the future success of my financial freedom in the hands of Freedom Debt Relief. Thank you so much for your help.
Reviewed June 29, 2017
My life is so much better since Freedom helped me. They saved my life. I tell everyone before Freedom I was struggling to pay my credit cards. I was stressing trying to find money to pay my bills. I was so unhappy. Couldn't go anywhere. I was so depressed all the time. Didn't want to be around anyone. I felt like a failure.
Reviewed June 29, 2017
It helped us a lot when we needed to stop paying all of those credit cards. They have paid off several debts and have only a couple more to go. We are very grateful. I would recommend their service to family and friends, if they were in need. Thanks.
Reviewed June 29, 2017
They were very helpful and explained everything very well so I understood what would happen. They have keep in touch with me and let me know what needs to be done. They have also sent me information so I can read what needs to be done. I am very pleased so far with everything.
Reviewed June 29, 2017
They have been very professional. They have already settled 2 of my accounts and are working on the rest. They have taken the worry off my shoulders. Everyone that I have been in contact with are very helpful and take care of any questions I have.
Reviewed June 29, 2017
Overall a very good experience. Only thing disappointed about is that I received a summons on one of accounts when I had been told it was being worked due to the prior 2 letters I'd received. I'd expected since I'd received two letters prior that at least something would have been done to prevent a summons.
Dear Ms. Fox,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
FDR had been excellent in resolving my debts which certainly has put my mind at ease. Going through so much in my health history FDR had done so much to help me through this added problem. I am almost done with this program which I highly would recommend to anyone who needs the help to resolve some of their debt.
Reviewed June 29, 2017
My wife and I are so please that we went to Freedom Debt. Since October we have paid off 2 charge cards and have started on two others. It was the best thing we could have ever done. Would recommend the Company highly. Every time I have a question I always get a live representative to speak to. And the Freedom dashboard is a great access to my accounts and use it all the time.
Reviewed June 29, 2017
I called Freedom Debt Relief to consolidate my bills. I spoke with Tom **. He was very knowledgeable, & answered all of my questions, & explained everything to me in detail. He also had to tell me how to send my documents to him, (which I didn't have a clue how to do). Thank you all so very much for all your help.
Reviewed June 29, 2017
Best decision I have ever made. I would totally recommend Freedom Debt Relief (FDR) to anyone. This program has definitely given me and my family a peace of mind. From my family to yours, it is the best debt relief program I have ever researched, and they have truly lived up to their work and commitment.
Reviewed June 29, 2017
Just one more to go!!! Freedom Debt Relief sure stepped it up the past six months!!! Close to all my debts have been settled in half or better!!! Just one more debt to go and I will be done! Then the payoff period begins and in a few years I will be debt free!
Reviewed June 29, 2017
Cody was excellent, very helpful, made me feel safe and we'll educated. This is a great program. I am so happy I am involved with this. Helps you feel protected. This is a fantastic option. So happy I found this. Sooo great. Thank you.
Reviewed June 28, 2017
So far so good... Everything is starting to fall into place. It appears that all my creditors are currently in negotiations with FDR. They have all responded and I Do Not Receive anymore calls or letters. EVEN MY CREDIT SCORE IS STARTING TO GO UP AGAIN... THANK YOU Freedom Debt Relief from saving me from a Bankruptcy situation.
Reviewed June 28, 2017
Thank you for helping me. I do really appreciate your time to explain everything to me. I will definitely recommend you guys. Someone needs help and it helps me financially and gave me a relief that I can move one on this.
Reviewed June 28, 2017
I was looking for a way to get rid of my credit card debt. I saw your website and clicked on it. I got a window for a live chat. I got a quick response. I told the person what my problem was. He advised me that they had a program that would be very helpful to me. Very happy I signed up. Thanks and keep up the good work.
Reviewed June 28, 2017
On April 19, 2017, I received a settlement amount from Sears. I called FDR to let them know the good news and went over to UPS to fax the paperwork to them. Balance was $12,310.70 and the settlement amount of $3,077.68. Sears was accepting settlement amount in three monthly installments. At that point, I had a total of $4,400 in my FDR account. After a few days, I called FDR for the status of the settlement. They had not received my fax. I refaxed the paperwork again on 5/5/17. Still no word. I only had til 5/11/17 to accept the settlement amount. When I called FDR again, I was told that I would have a better settlement amount at a later date, from Sears. Overall, I am happy with their service and appreciate everything they have done for me.
Reviewed June 28, 2017
The time on the phone was precise and to the point. All was explained to me and after a few questions I knew this was something that would help me pay off my debt. The gentleman who spoke to me was polite and very professional. I would not hesitate to pass the word on how this could help others.
Reviewed June 28, 2017
I am a very new client however so far I believe the relief I am feeling is awesome. I called recently with questions and was told there was a document I needed to re-send however I was disappointed no one emailed or called to advise me as such. Each representative I have spoke with has been courteous and encouraging. I look forward to a mutual satisfactory relationship with Freedom Debt Relief.
Reviewed June 28, 2017
Jacob ** was very pleasant and helpful. He kept in touch and was very patient with us as we were going through this whole process. Customer service is usually quick and helpful. They really are a great service. I would recommend them to all!
Reviewed June 28, 2017
FDR made it very easy for me to become debt free. They kept me posted with my progress and everything can be done right through their website. I saved money by settling for around half of my actual debt. When a phone call was needed to settle with one of my creditors, an FDR associate called me in advance and then stayed online while we made the call.
Reviewed June 28, 2017
Even took more time than I expect the results are great!! Customer service is great!! They walk you through the whole process!! I still didn't graduate yet but I am almost there!! Honestly I recommend to a friend!! At the beginning I was not sure about this company but they prove to me that I was wrong!! The best decision I ever made!
Reviewed June 28, 2017
It was a pleasure working with Shaun. He explained the program clearly and his professional mannerism has set me at ease. I didn't know what I could do to clear up my debt but through his patience he answered all my questions. I now have confidence in my ability to become debt free through your program in a good amount of time. I am now on the road to debt recovery. Thank you for accepting me.
Reviewed June 28, 2017
Todd ** was great! He answered all my questions and made the entire process great. Thanks! Customer service was also excellent and I will recommend this program to a friend or family members... I look forward to continuing the program and becoming debt free and have the opportunity to buy a house in the future. I also enjoy the website which is very easy to maneuver and find information that I need.
Reviewed June 28, 2017
I just thank God for blessings me to come across Freedom Debt Relief. Didn't know what to do. I was very stressed out and deep in debt. Just want to say thank you. I would highly recommend Freedom Debt Relief to friends and family.
Reviewed June 28, 2017
Very happy with my progress. People I talk to always helpful, answered all my questions & concerns. I can sleep at night knowing I will be debt free. I should have done this sooner. When I had any problems I always felt comfortable talking with someone from FDR.
Reviewed June 28, 2017
It's all of the beginning and it's been good experience. Really good customer service and I'm looking forward once all my da. I'm looking forward to take care of my situation I soon as possible and be able to fix my credit and also Be able to get all my stress off my back.
Reviewed June 28, 2017
My customer service explained everything to me to make I understand the process and what to expect. The way the process was explained to me, made me at ease and was re-assured that the transition would be hard at first then become more easier as time went by.
Reviewed June 28, 2017
The service is amazing. Everything worked correctly as promised. I am very pleased with having the help provided. Would highly recommend this program to anyone who is having financial challenges. The people are polite and courteous and seemed interested in helping me achieve my goals. Awesome staff.
Reviewed June 28, 2017
Doing a great job with my case. They keep in touch to let me know what is going on. If you have a concern you can call them anytime. You will get your problem fixed. They really trying to work as fast as possible. Took a lot off my mind to have a team of people helping me. Thank you Freedom Debt Relief team.
Reviewed June 28, 2017
I would like to express my thanks to all the customer service reps. They are cheerful and understanding when unexpected things happen and we have to call and postpone a scheduled payment for a few days. It's so hard. Just keep helping. Thanks.
Reviewed June 28, 2017
I have always been helped with either any questions or concerns I had with what was going on with my account. Explained everything in detail and even if I didn't understand they made sure I did before hanging up. They are very helpful and friendly. Always able to call and reach someone fairly quickly.
Reviewed June 28, 2017
I recommend this for anyone who is under water with credit card debt. Everyone is so helpful and knowledgeable who works for Freedom Debt Relief. It is such an easy process. This has taken such a weight off of my shoulders.
Reviewed June 28, 2017
Great company that seems to truly care, always in touch and keeping me informed about my situation. Would highly recommend them to someone dealing with the same situation. Should have myself back on track with their help. So if this helps anyone decide on a company then I'm glad I wrote this review.
Reviewed June 28, 2017
I have been in the program since October 2011. I was promised that the program was going to take 48 months and it was extended to 60 months. I still have one credit pending of 20,000. I have in the accounts 9120.00. I called in December to check my progress and I was told that I needed to be patient and there was enough money to cover that bill. I called 2 days ago and I was told I needed to give more money because it was not enough. I asked to speak to a supervisor and I spoke to Travis. He told me I had 2 options either to deposit more money or to withdraw from the program. I told him since when they needed more money and he told me March. I never received an email informing me. This is not the way you treat someone that wants to clear her credit.
Hello Ms. White,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Edward ** is so helpful with everything that needed to get done. He walked me through everything, just hope I got it done right. I would recommend ya'll to anyone that has a financial problem. Just let those credit cards get out of hand. I know that we made the right choice with your company. Thank Edward ** for me, he is awesome!!!
Reviewed June 28, 2017
Freedom Debt Relief allowed me to combine my credit to 1 monthly bill which will be paid off in 3 1/2 yrs. Otherwise, I would never have got out of debt. It will be a fresh start. I am able to save money and purchase the items I need without using credit cards and getting further into debt.
Reviewed June 28, 2017
FDR is legit!! They actually do what they say. They are helping us get out of debt. We have been with them for 13 months and they have already settled two of our debts. It feels so good to know that in a few short years we will have saved thousands of dollars and will be debt free. Thank you FDR!!
Reviewed June 28, 2017
They do EXACTLY what they say they will do. You must understand they are reducing your debt for you. They ARE NOT building your credit rating in the process. If that is what you thought... Well... That was unrealistic thinking. For me, it's a slow process but it's so worth it. Thank you, FDR.
Reviewed June 28, 2017
I really like this company a lot. They are very helpful and want to go out of their way to get you cleared. The only thing 1 would like to change is my monthly payments. I wish they were a little less. I am struggling right now. But overall I would give them a 10 star. I mean everyone is great and have recommended them to others.
Reviewed June 28, 2017
When I initially spoke to a counselor, they said my debt would be paid off in 2018, now it says 2023. I would not have signed up if I had known it would change so much. You had all my credit cards from the beginning so why would you promise me 2018 would be my pay-off time? I feel like you misrepresented yourselves.
Hello Ms. Day,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
The Freedom Debt Relief Program was a GAME CHANGER for me & my family! We are now on our path to financial stability. They provided the perfect solution for our situation. I ABSOLUTELY love their consistent communication & customer support. THANK YOU ALL SO MUCH!!
Reviewed June 28, 2017
FDR worked quickly in resolving my debt, leading to my credit score rising much faster than I anticipated!! Credit reporting happened as soon as negotiations were final. All credit bureaus received info and updated my scores very fast. Awesome job, FDR!!!
Reviewed June 28, 2017
I'm satisfied with what they have accomplished for me. Just wish it could happen a little faster, it is a little slow. They also didn't let you know that you could reduce your payment as time went on. Had to call them for info, need to keep client better informed.
Reviewed June 28, 2017
Iyesha was wonderful. She explained everything. Very polite and informative on debts and what we could do about it. She was helpful and promptly returned my calls. Was polite to my husband and I. She took the time to explain everything again when my husband got in the room. Thank you.
Reviewed June 28, 2017
My last one American Express is taking too long and has affected my credit in the negative way. My payments were always on time. Please finish this last one, other than that you have helped me a lot with your services. I would recommend you to my friends.
Hello Alireza,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I found myself in a lot of debt after being diagnosed with an illness that is expensive to treat and I felt like there was no way to get out from under it. I started doing research on my options, reading many reviews on various programs and other options and went to Freedom Debt Relief as an alternative to filing bankruptcy or paying the debt outright with very high interest rates. Rashawn ** was responded to my inquiry. He was persistent, thorough, kind and most importantly made me confident that I made the right decision to proceed with the debt resolution plan that was presented to me. Thank you Rashawn. I am looking forward to working with you to resolve my debt!
Reviewed June 28, 2017
This has been a helpful program so far. It isn't easy to pay the payments sometimes but we wanted to go this route over bankruptcy. Things have gone well. We have about a year left. Then we will be out of debt. Thank you.
Reviewed June 28, 2017
Freedom is the best. I was really in debt and once I called them, I was told how long it would take to be debt free and they were right. I now can start over and my credit score is good again. Thanks Freedom.
Reviewed June 28, 2017
I'm happy that this process is easy and moving along. Thank you for all your efforts on helping us resolve our debt. You have wonderful people working on our behalf. We would like to see all our accounts gone and start working on our credit score go up, so we can move forward in our life.
Reviewed June 28, 2017
Every time I send an email I only get a response one week later. As a result I will never email you guys ever again. Very upset over that and my monthly draft was increased because of a new account but the account was resolved but my monthly amount should be lowered to original amount because the account was settled.
Hello Mr. Trussell,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I have been very pleased at the rate of speed paying my credit payments. The help that has been offered is a very good deal. The company is competent in their dealings and saves me from bankruptcy because the money installments are lower than I was paying my creditors.
Reviewed June 28, 2017
I so Glad I went with Freedom. Please keep trying to bring my score up. I'm wanting to buy a house next March 2018. You all have been the Best!! I don't know what else to say... just that you're all so Good at what you do.
Reviewed June 28, 2017
Freedom Debt Relief is helping me with peace of mind. My debts are being resolved month by month. Thank you for helping me to resolve this huge burden I've carried for the 24 years since my husband's cancer took him. Life has been difficult and now I'm almost free to move on... Debt free.
Reviewed June 28, 2017
Can't wait to be debt free thanks for your service and my account manager is great to work with. So excited to be debt and not be a prisoner of multi debt shop. Thank you for being here for me. It was easy to set up and work with. Thought it would be hard to set up.
Reviewed June 28, 2017
I have no complaints. My experience has been tremendously successful and peaceful. Negotiations and agreements are done efficiently and settlements are discussed with me before finalizing. My debt has been reduced steadily since I enrolled and I will be debt free within the estimated timeline. I don't fret or worry about the repayment of my debt. I am not only reducing my debt but my debt payments are less than I initially owed! Who can't feel great about that!
Reviewed June 28, 2017
Mike brought relief to me in a matter of minutes. I had signed up w/ National Debt Relief & was uneasy about the monthly deposit they quoted me. When I replied that I was hoping for something more affordable they did not offer me any other options. Mike offered me 3 different options and all of them were better than NDR. I chose an affordable monthly deposit. Mike was very professional, he explained everything I need to know & did it very quickly. I am so happy I thought to call Freedom Debt Relief.
Reviewed June 28, 2017
I am very satisfied with everything I have been provided so far. Everyone has been helpful. The process has been quick and thorough. I appreciated all of the help. I would definitely recommend this service to friends/family. I have researched before committing and only have heard positive comments.
Reviewed June 28, 2017
Kay ** is one of the nicest people I know. She has helped me every step of the way. Kay is always there and anyone else I have talked to have been top notch people. Glad that I listened and got help.
Reviewed June 28, 2017
Thus far, Freedom Debt Relief has done everything they said they would do. This includes sending forms to notify creditors, deducting amount for settlements account setup; we haven't settled any accounts yet because it's not time yet! The plan is to pay accounts off within or around three years.
Reviewed June 28, 2017
We are very happy with the results with Freedom Financial Debt Relief. We have only started in the program in January 2017 but in May one of our credit card debt was resolved for half of the amount. We had wonderful customer service. They were very helpful and understanding. We would definitely refer a friend to help in getting out of debt.
Reviewed June 28, 2017
If it weren't for Freedom Debt Relief I would have already been in bankruptcy, and I guess I'm old school because I know I'm responsible for my debts and without Freedom I would not have been able to keep my word.
Reviewed June 28, 2017
The idea of defaulting on debt was not an easy or comfortable decision. Freedom Debt Relief was very patient in the process of getting us set up to have them negotiate with our creditors. So far they have been successful in negotiating reductions of over 50% with 3 of 9 creditors. One of 3 accounts has been resolved.
Reviewed June 28, 2017
I have been very happy with the progress you have made in helping me settle my debt. It is almost over and that is a big relief to me. Taken away a lot of stress! Thank you very much for all that you have done for me. It is much appreciated.
Reviewed June 28, 2017
Since I made contact with Brian over at the firm that brought me on with Freedom Debt Relief, I have had a feeling of peacefulness since their professional attitude has made me feel comfortable. This has led to trust due to their upfront coaching of what could happen when some creditors become anxious about receiving their negotiated payoff.
Reviewed June 28, 2017
I'm satisfied with the results up to this point. We have experienced the paying off of two of our bills so far. We are looking forward to being debt free in three years, all our questions were answered professionally when contacted.
Hello Mr. Laney,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
The customer service at FDR needs a lot of work. I have sent numerous messages, and all I get back are form emails sometimes weeks later. I asked FDR if they could settle a particular debt first because the creditor had filed a lawsuit against me. Since I hadn't been served yet, I wanted to avoid the hassle of dealing with the legal issues. Instead, FDR settles 4 other debts, some with higher outstanding amounts, with absolutely no explanation or reason why. I also asked if my private student loan debt could be settled second because defaulting on a student loan is not an option for me given that I work for the government. FDR has settled every other debt except my private student loan and the debt with a pending lawsuit. There is no excuse for the lack of communication and failure to respond to my problem. If I hadn't already started the program with FDR, I would definitely go with another provider. I wouldn't recommend FDR to anyone.
Dear Mr. Eslick,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Freedom Debt Relief was the right choice for me. Without them I would have had to file bankruptcy. That is not something I would ever want to do. My credit means everything to me. And with their help that will not happen. Me and my family are very grateful to them.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
My initial contact as well as anyone I've spoken to has been very patient and helpful during this difficult process. Asking and answering questions for me as they have come up. Offering me tools and steps to complete to make this process as easy as possible.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
So far liking what I hear and planning on working hard with this company. As time goes on I do hope to see improvement very soon and hope all will go well. By getting help will help me to have better credit and a better life. For myself and my family. If all is well I will tell my friends and family about this company.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Freedom Debt Relief kept me from having to file Bankruptcy. They also worked on my behalf to solve my debts fairly and quickly, which is what you need when you're under stress and see no way out. Thanks for my freedom from debt, Freedom Debt Relief.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
FDR is very prompt. They keep me informed about my progress. The online dashboard is somewhat easy to read. Everyone is very helpful in answering my questions and puts my mind at ease. What I like is that when I do ask I don't feel dumb founded when FDR gives a response. I will recommend FDR to my friends and family as needed. Keep up the good work.
Hello Mr. Banks,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Thank you for giving me hope! After my divorce I didn't know where to begin tackling years of marital debt that I absorbed. I feel that I have made a positive step forward in addressing my debts. I hope to be able to square all my debts away sooner rather than later via this program and so far it's been a blessing. I would recommend the services to anyone in my position or worse.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
FDR aka Freedom Debt Relief is awesome. I'm paying my debts and am not so stressed out about it. No collection calls. Honestly, I'm so thankful to be able to settle my debt. They are very friendly and helpful. They are taking care of me.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Everyone has been so nice. We have just started and nothing is settled yet but everyone makes me feel better looking forward to seeing results. When we call to ask a question about something that concerns me, they always have the answer.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I felt like I was talking to a friend. I called 2 other debt relief places and I felt like they were too aggressive like a bad used car salesman. Looking after my 90 yr old mother and watching my 2 youngest grand-daughters 2 1/2 & 1 1/2, makes days kind of hectic. When I talked to Scott, 2 times when I was supposed to call him back, I wasn't able to at those times. If you ever watched kids that young, you know what I'm talking about. I called him the 1st time to tell him I'd call the next day but I was asked to watch the kids again so I had to tell Scott I'd call the next day and he was fine with it.
He didn't blow up my phone trying to get my business like another place did to me. They ruined any chance of me using their company. Scott was the opposite. I was comfortable with him. He explained each step and kept asking me if I had any questions, just say so. I didn't at the time but as we go through this I'm sure I will and I'm confident my questions will be answered. I can't tell you how relieved I feel. T.Y. Freedom Relief.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Being in debt is never easy, getting out is even harder. Thank goodness for FDR. They took a lot of stress off my shoulder. It hasn't been easy, but in the end it will be very rewarding. And I will be debt free in a little over a year. I can't wait for that day!!! Thank you again FDR.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
When we get someone at our home serving us with a court appearance date we suspect Freedom's not using their best efforts in our behalf to resolve our issues. We followed the guidelines given by Freedom, did not make minimum payments for over 6 months and continue to deposit $462.00 every month. The NLLG attorney is looking for more money to keep our checking account from being frozen!!! Our court date was changed to 7/3/17 per NLLG attorney Carl **. There is no change in our ability to pay more.
Hello Mr. Zulewski,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I was hesitant at first but everything they promised is coming true and they are extremely professional and efficient with my account. I am very happy with how my situation is being handled and I look forward to completing the program with confidence.
Reviewed June 28, 2017
I have been in the program for over a year and the Freedom Debt Relief Counselors have settled 2 debts for me and I gave 5 other debt settlements ongoing to date. This program really works and my credit score has increased. Thanks to FDR.
Reviewed June 28, 2017
I have only recently joined. I have sent out the change of address and phone forms to the companies that you sent me. I am still receiving phone calls and letters from the companies. What should I do? I gave them your address and phone to contact instead of me as directed in the welcome packet.
Dear Ms. Bogart,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I was reviewing my situation with you guys, and I figure that after all been said and done I really just saved a small amount using your services as compare as going alone and talking to the creditors myself, but I guess I made a contract with you and will continue to the end. Should of do lot more research. I had call and try to understand more about how is this possible and the answer I got was, "it's all explain in your contract" - not cool.
Hello Mr. Benitez,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Your plan is great for me and you considered my needs in the development. Every time I've had any interaction with employees has been wonderful. They make me confident in what we are doing together. I can't say enough about how pleased I am with your service.
Reviewed June 28, 2017
At first I was worried about going in to debt relief, but everyone I have ever spoken to at FDR has helped to ease my mind each time I have placed a call! I also got a nice card with what appeared to be signatures from the entire staff when I settled my first debt. Thank you FDR people!
Reviewed June 28, 2017
Freedom Debt Relief is helping me reach my goal of being debt free. It is such a relief not to have to worry about monthly credit card bills. Freedom Debt Relief has taken that burden away from me!! I would recommend Freedom Debt Relief to anyone that is looking for a way out!!
Reviewed June 28, 2017
Still trying to figure out what I still owe and if additions have been accounted for. After talking to Tyrone he was still looking for 2 billing statements I fax CR as I was told to do. So still do not know about my account #**. You are still receiving my monthly payment of $464.00.
Hello Ms. Palmeri,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I have to say FDR has going above and beyond with my case. They are always there for question... even silly ones like mine. They are very professional in handling your case and also do it with respect. Email response for items that came in the mail was excellent and the care they provide is wonderful. In my case there was never a long wait time on the phone or with responses via email... and again always with respect to the client. Wonderful Job Freedom Debt Relief. I will pass on the good work.
Reviewed June 28, 2017
We are only at the beginning stages of getting our debt cleared and so far it's working out great! I don't think it would have been possible to come to this point in our lives from our finances being hit hard with our economy taking a hard blow to the belly without Freedom Debt Relief! Thanks FDR for all you have done for the ** house!
Reviewed June 28, 2017
I could not be any happier so far with everything so far. They have done exactly what they said they would do. If I have questions, they are always available. I am very happy to have them helping me. Anyone buried in credit card debt should use their service.
Reviewed June 28, 2017
So far it has been a good experience with Freedom. Their fees are very high. One account resolved the fees to Freedom were $515.00. I am not happy with consolidated their company who tries to get you a loan to resolve faster. Bad service.
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