Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed April 10, 2018
Freedom Debt Relief makes this process so thorough and organized that you are actually excited to be involved in the program. The counselors are extremely knowledgeable and helpful and make you feel as if their one goal is helping you.
Dear Anne,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2018
Updated on 08/27/2020: I call Freedom Debt Relief and they answer my questions or I'll get emails and I can read what they send me. I stay on track with my payments and as long as I do that, I'm all right.
Original Review: My agent clearly explained to me on how the program works. I feel relief already knowing I will be able to pay off my debt and not worry about how long it would take. They will be there for me with any problems or question I might have.
Dear Alice,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2018
I had spent the last few weeks trying to find a consolidation loan to try to stop living paycheck to paycheck. Heaven help us if we experienced a bump in the road (which of course, we did). Naturally I didn't qualify... enter Melinda **. I didn't even know this service was even available but I am SOOO THANKFUL it does! Melinda and her team were so friendly, and best of all, I did not feel I was being judged. She was so easy to talk to and made this 2 ton boat anchor tied to my leg just slip off. Thank you so much for your dedication to service and being kind, caring and truly genuine!
Dear Jane,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2018
I am glad I choose Freedom as my debt settlement company. Thanks again.
Dear Dortha,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2018
Sabrina was so very helpful and wonderful to work with. She had all the information for my questions. Explained on how to help with the my credit union and those debts. She walked me through every step of the way.
Dear Kristine,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2018
Associate was able to answer every question efficiently and accurately and quick with a response to any concerns or questions I had. Would refer family or friends to company, was able to meet my financial struggle at this time. The associate was warm and easily able to communicate my personal problem and solution.
Dear Jennifer,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2018
Debra, the customer service representative, was very friendly, detailed about the application and process of the debt relief program. Great customer service, looking forward to getting out of debt with the help of Freedom Debt Relief. I would definitely recommend my family and friends to Freedom Debt Relief.
Dear Angela,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2018
I am hoping this works. I am nervous. But reassured that everything will be better. Looking forward to being debt free and starting over. I know it will take 34 months but for now I feel more relieved than what I did before I called.
Dear Jennifer,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2018
I'm so glad I called and reached Nickolas **. He really guided me through the process. Being debt free in just two years is a dream come true. Mr. ** was patient with all my questions. Even though there was a computer glitch, everything went well. Thank you.
Dear Deborah,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2018
Thank you so much Linda for being there for me!!! you're warm and sympathetic and I really appreciate your time and effort on my behalf. I am hopeful by switching over to your company. I am on a better path to financial recovery. Maybe someday I can reciprocate and help you out as well in the future! Thank you so much!
Dear Arthur,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2018
Terrell made this experience so easy and smooth to do. He is very personable, answered all my questions and went thru everything step by step. He made what would be a nerve wracking experience go so smooth. This guy needs a raise and or a promotion.
Dear Christy,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2018
Thank you for assisting me with this program, Amber ** was amazing at answering all my questions and following up with me. I have had a rough year with life situations and I feel this is going to turn things around for me. Thanks.
Dear Velda,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2018
It was very easy working with Jose. They answered all my questions and explained everything very well. It seems the dashboard is easy to operate as well. If I know anyone needing assistance I will definitely send them your way.
Reviewed April 9, 2018
My experience with Ira ** was nothing but wonderful. He never made me feel bad about myself and he never harped in being a bad person for getting in over my head financially. Just asked the pertinent info to help me get back on track.
Dear Michael,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2018
Very knowledgeable and helpful! I feel as if I can get my life back on track! They were kind and explained things very well. Best phone call I ever made! Thank you Freedom Debt Relief! Have a great day.
Dear Melinda,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2018
First they assure you that you will not have to pay anything if they do not settle your debts and you have to approve all of the debt settlements before they are accepted. However, they then basically offer you the settlement and then tell you it is the best you can get and pressure you to accept it. They also charge you a monthly fee, they charge you a monthly fee for legal services, then for each debt they settle they charge you a settlement fee and a fee to transfer the settlement. So we understood we would be charged about $900.00 if they settled our debts, it was actually about $6,000.00 in settlement fees and $1,000.00 in interest. This was all charged in one year. We also paid an additional $1200.00 which I haven't quite figured out yet.
Next they call you and offer to finance the settlement so that you can achieve success faster. However, if you accept this you then get to pay that new affiliated company 22.9% interest which was more than we were paying to our original credit card companies. So overall we took $32,000 in debt and reduced it to 15,500 and paid an additional $7,200.00 to this company to do this (in one year, pretty good profit). So now we are in the consolidation mode and this new loan is set to run over 5 years at $558/month. So we will not be debt free in 24-48 months but rather 72 months and we did not owe that much and have paid more than requested the whole time. In addition, our credit had not been affected and now it has. Think long and hard about this because these companies are in this for one reason. Money.
Dear Carolyn,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2018
Made me feel very much at ease. Approval process was fast. Customer service was excellent. Would recommend Freedom Debt Relief to anyone. Like being able to access my account through your secure dashboard. All client service folks were very professional and courteous.
Dear William,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2018
This is truly amazing!! Pat is a very kind person and he listens to all my concerns! Thank you very much for helping me!! I'm a single mom with 2 young adults and the mistakes I've done in the past... I learned and won't do that again. Never thought no one can help... But you guys did!! Thank you!! Anyone who has doubt don't! This company will help you!
Dear Yolanda,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 8, 2018
I had such a great experience. The walk through process was smooth and I finally feel I am on the right track to help get my family out of debt. I look forward to what the future will have for my family.
Dear Rachel,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 8, 2018
It is great to know that I am able to resolve my debt in the most stress-free manner. Laura was so helpful and understanding of my situation that it was easy to discuss getting the help I needed. I can actually see the light at the end of the tunnel.
Dear Samuel,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 7, 2018
I went into being scared not knowing much about Freedom Debt but speaking with My counselor he eased my mind and made it easier to understand how everything works. Such a nice fella. I highly recommend Freedom Debt Relief. They know what they're doing.
Dear Josephine,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 7, 2018
Fine print did not mention if I back out I would be charged 10,000, not to mention that only 2 acct have been negotiated and I was instructed to take out loan to pay balances, knowing darn well it’s not going to go through, because my credit score fell, so no. I’m not happy with Freedom.
Dear Louisa,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2018
I was working with Kafi **. She is wonderful, went over all of my options, she made it very simple in terms I could understand. She is amazing. I recommend her to anyone and all my friends and family. They made it very easy and hassle-free. Thank so much for the support and understanding my current situation.
Dear Eulia,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2018
Berenice was very polite in helping me with the debt issue. She was able to provide possible options that will fit with my qualification. To make me enrolled with the program, she would make sure to contact me in the agreed time. Then she would explain all important information that I need to know.
Dear Christian,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2018
This was a situation no one wants to go through, our counselor understood that. He also understood that this is something that I didn't fully understand when I first saw it. He supported my concerns and was great to explain and answer any questions I had. This went well and even though I was extremely nervous to step into it, that starts to wear off quickly. Thank you again!
Dear Joseph,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2018
Freedom Debt Relief has taken a lot off my shoulders and my mind. When call they always helpful with my questions. They always keep me up to date on the process they are making to clear all my creditors. I am happy with their service.
Reviewed April 6, 2018
Peggy was very informative and reassuring about the benefits of this program. I’m looking forward to results in the upcoming years. I still have questions, but have them answered regularly by calling and using my account. I’m still getting phone calls and messages from my creditor, but I’m trusting the process as later out by Peggy. I’m hopeful to be out of debt sooner rather than later. Thank you.
Dear Mary,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2018
Kareem ** was amazing and detailed with everything that would happen with consolidating my debt. Any questions I had were answered and any stress or anxiety I felt before the call was gone by the end. It was a relief working with Freedom Debt Relief. I'd recommend them to anyone who needed debt help.
Dear Ashley,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2018
Mike ** was so helpful and thanks to him I will be debt free soon. I've never done this so he was so clear on what would happen. Again he was great. He helped a senior citizen to have hope. I would recommend this company to anyone in my boat.
Dear Patricia,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2018
Scott was very helpful and not pushy about the situation at all. I feel like this will help my situation greatly and he assured me of that. Would recommend to any family or friends that might be in a difficult situation.
Dear Peter,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2018
I appreciated the services I have received so far. Right now, I feel a sense of relief that I have another option. Jason ** took the time to answer my many questions and wasn't patronizing. I felt like I was really being listened to and helped.
Dear Diane,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2018
I wanted to thank Ira ** for his informative description of what Freedom Debt relief can do to assist me in paying my credit card debt down. I have attempted to address this issue through several avenues. Your company has been the only one to assist me in this matter. Thank you.
Dear Kenneth,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2018
Sherry ** was my representative and she was extremely professional yet sympathetic to my situation. She explained things very well and was very patient with my interruptions to ask about something I didn't understand. I really appreciated the fact that there wasn't any pressure to start the program. I am so grateful to have found this program. I feel a great burden has been lifted and there is a light at the end of the tunnel. Thank you very much for your service and the professional way it was presented. There wasn't a lot of legal mumbo jumbo that I didn't understand. It was all very clearly presented to me.
Dear Lin,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2018
In my several conversations with Josh **, he was always very professional and willing to answer any questions I had. He absorbed the variables on my side of the call, e.g. barking puppy, noisy aircraft, etc. and just rolled with it. He definitely has my vote!
Dear Janet,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2018
Tina was very helpful and knowledgeable. She made me feel welcome and eased my discomfort with my pathetic situation as I am in a bit of a credit crunch and not able to get out of it without help. I really appreciated her kindness and professionalism.
Dear Mark,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 4, 2018
Just signed up with this program and excited to have the help to start putting me on the road to financial freedom! Thank you George for helping make this decision and for walking me through it step by step! Let’s see how this turns out and I will be a walking advertisement for your Company!
Hello Jackie,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 4, 2018
After researching and studying different Debt Relief programs, I found Freedom to be the one I wanted to contact. Once I did, my questions and concerns were answered honestly and quickly by Jack **. This young man was knowledgeable, patient and very helpful and made me comfortable after explaining, in detail, what Freedom offered. My hesitancy and worry were greatly lessened, not to mention the release of stress I have been under during the last few months. The program is straight-forward and understandable. Looking forward to working with you now and in the future!
Dear Kevin,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2018
I found Patsy ** very pleasant and easy to talk to. She was very knowledgeable and understanding with the company. She made it easy for me to enroll and after enrolling she walked me through the program. FDR is lucky to have a pleasant, knowledgeable employee. Thanks to Patsy for all she’s done for me.
Dear Peter,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2018
A very fast and easy experience! Chris was very helpful and very nice to work with. Cannot believe how fast I was approved! I’m ready to get out of my debt and I’m so glad this company could help because I’ve been tired of not having enough money.
Hello Mercedes,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2018
Everything that they told me would happen as far as my credit, the first payoffs, and my credit scores were true. They are very professional and I would recommend them to anyone. The savings have been mind blowing not to mention how fast my credit score begin to rise again.
Dear Reginald,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2018
Kevin was very patient, reassuring and helpful. Everyone I spoke with was kind and offered assistance and a chance for questions. I was referred by family and will have no problem referring my family and friends to this program as well.
Dear Michele,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2018
Very informative, accurate with details, able to answer all of my questions and kept professional at all times. Walked me through the process if how to submit all electronic forms and set up the legal part of the debt relief program. All required documentation was sent to me in a timely manner as well.
Dear Betsy,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2018
Patrick ** was extremely helpful and calmed my anxiety of taking this chance and giving out my personal information and would only be used for this contract. He was Very professional and sympathetic and I would recommend you to friends and family.
Hello Cynthia,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2018
Everything was explained to me on the phone, when to expect calls, to stop payment, when my new payment would start, also went over the numbers so I would know how much I would be paying, how much I'd be saving, and it can be done in 28 month instead of 5 yrs.
Dear Bonnie,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2018
Debra ** was really nice and thoughtful. I felt like she was really good helpful. It was nice to have her walk me through it. I felt like she understood what I was going through and she was very knowledgeable about the process.
Hello Iesha,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2018
Where do I start? I had several credit cards that I needed debt relief on. At first, I called Freedom Debt Relief (FDR) to get information on how to do debt a consolidation loan, as I didn't feel right about defaulting and not paying all of what I owed. As soon as I requested info about debt consolidation, the representative began to steer me to and sell me on defaulting and settling my debt instead of a consolidation loan. After getting sold on this I had agreed to settle my debts. A little background on me, I have always paid my debts, my credit score was 740 at the time and I was having a hard time paying my cards due to some unforeseen events.
Once you start the program, they tell you to stop making all payments to your creditors. They want you to be behind so that they have leverage to negotiate with the credit companies. They start by having you make some monthly payments into your account and then they start negotiating for a settlement with the credit card companies as the funds build. It seems as though they work on the smallest debts first (this will become clear of why they do this shortly.) You are going to start getting harassed by everyone you are not paying. FDR will start to slowly settle a small account or two, the large ones that they have been putting off are growing exponentially. Eventually, these larger accounts are going to take you to court as it seems FDR is hoping that they will. This happened to me. Then when you call them in a panic about you getting taken to court, they have another high pressure "solution" to sell you!
This conversation goes very differently. They keep bringing up the fact that you are about to get sued to scare you into borrowing more money! They try and sell you "legal advice" and then loan with 27% interest so that you have enough money in your account to negotiate immediately with the creditors who are taking you to court. Yes, the people who are "helping" you get OUT of debt are selling you more debt and using your fears of a lawsuit to push it. How great is that!? They tell you that if you have a certain dollar amount of ** in your account, they can settle it all right then.
You just now owe FDR for the amount needed plus a plush 27% interest! My cards didn't even carry interest rates that high. I went to another creditor to get the exact money they said I needed in my account to settle ASAP so that I would avoid a lawsuit. I put the money in my account and requested that they settle. Of course, now the amount that they originally quoted you, isn't enough money to settle everything. The figure they gave me only works if you borrow from them. Wow!
Long story short. It was a never-ending battle of phone calls with poorly trained representatives and even worse managers that would dodge your calls and would never follow up. I ended up borrowing even more money just to settle everything as soon as possible. Then I worked my tail off to pay everything down. A few more kickers. My credit score went from 740 down to 425 during the process. Oh, and one more thing. Once they do settle and you get a payoff amount lower than what you owe, all that cash that was forgiven must be claimed on your taxes!
If you get a $10,000 reduction from what you owe, you'll have to pay taxes on $10,000!!! It's a nice little kick while you’re down around tax time when you thought it was all over. Save yourself some major headaches by not dealing with this conniving and greedy company, it's not worth it. You’re better off getting a real debt consolidation loan, or just working extra and making principal payments on your current debts.
Dear Ryan,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Reviewed April 2, 2018
Tiffany ** was very knowledgeable, and answered all my questions, and concerns. I so happy to be working with her. Very friendly, caring, understanding, got back to me right away. I'm glad to have found a great company to work with for the next few years. I'm so excited to not be so stressed out all the time. Thank you.
Hello Jackie,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2018
I was very pleased with Hannah who was pleasant, informed and more than willing to answer my questions. She made me comfortable with the position I am unfortunate to be in at the moment. Hopefully the entire process will be as successful as the initial one was and the conclusion a happy one.
Hello Patriicia,
Thank you so much! We are thrilled to receive your great review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2018
I had over acquired 22 credit cards & spending had gotten out of hand. I couldn't keep up with payments. I was over $43,000 in debt. It was a nightmare until I found National Debt Relief. My application was accepted, and I was let step-by-step through their process. They negotiated with my creditors to lower my owed balances. An affordable repayment plan was set up for me so that instead of having to file for bankruptcy, I'm able to see the light of day again. I feel as though the weight of the world has been lifted off my shoulders. Needless to say, I highly recommend this company.
Dear Judith,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2018
The whole process was great. Brad was very professional and understanding. He gave great customer service. He actually made me feel like a human being and not some low life person that was having trouble paying my bills. He never gave up on me. He emailed me everyday with results of the progress of my debts.
Hello Katy,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2018
I really like the way Andrew guide me thru the process and I truly like the way he handle my situation and guide me thru the payments and what to explain. Everything that would take place step by step each person told me.
Dear Martha,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2018
I don't recall been told of negative results for credit score if I signed up. I can live better with lower monthly payment but credit score has been hit hard and I can't borrow $1.00 anymore!!! My credit score was in mid 700s now at 517!! Can't qualify for VA loan! How can I fix this?
Dear Glenn,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2018
I want to say that when I made the call Back to the debt consultant she was very helpful, concerned and also understanding. She told me all about the program. Any questions I asked, were answered. She was very kind and patient. She made everything go very smoothly. And it all worked out. In very little time. I appreciate, and I am satisfy with having a settlement. Where I do not have the interest charges added in, that does not help me to get out of my debt. I appreciate being able to pay a little less and can save some money. This is a lot of help to me. I will be glad to refer anyone who may be in the same situation, to Freedom Debt Relief. I say again thank you Kafi ** for your help. God Bless you.
Hello Khadija,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2018
Jerome did a good job addressing my concerns based on the CFPB allegations regarding the ability to negotiate with Chase and Amex which I had read refused to deal with debt management companies and then basically told the customer you’re on your own: here are suggested talking points: not the promised service at all yet held to its entire fee without adjusting for the creditors it could not approach.
Dear Lynne,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2018
I am so happy with the service I experienced today. I would definitely recommend to a friend. Excellent service. Steven was very helpful and nice. I am very happy with my plan and hope all ends well. This is such a wonderful service to office and more people should take advantage of this.
Hello Erica,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2018
We started with Kathleen who indicated to us, that, when we joined FDR for credit card debt that it would be settled on our debts at one time and this would be the amount we would pay $391.00 on the 4th and 14th every month for up to 4 or 5 years. Also, we would not be sued. I used to work for attorneys which is why I wanted to make sure papers were not filed. (small town - very embarrassing). We have now been sued for three accounts and I think more to follow. On one of those judgments we had to borrow money which was not easy since our credit had been destroyed while waiting for this process. Another one had to Start in November, 1/2 payment and December it was a full payment.
After the attorney said they were going to garnish on this I, had to make up payments and still making. FDR said that would not fund until June. Then they want to raise my payment to $662.00 twice a month which I cannot make because I have to make payment of $457.00 each month. Penalties & interest continue on accounts they have not settled yet. We would have done better if we handled it ourselves.
Reviewed March 31, 2018
The second, literally, the second I hit "Send" after putting my contact information into the computer, my phone rang. At the other end of the line was a calm, confident voice that could sense I was embarrassed and defeated. Wes, my Debt Angle, put me at ease and within minutes had worked up a doable solution to a problem I had been struggling with for months. At one point in the process, we were at a point where Wes had to do something on his end that was going to take a little time. He said he would call us back shortly, and he actually did! He provided all of the steps for me to take that were so easy to understand. He knew the answers to questions I had before I even asked them as he understood what I was going through.
FDR uses technology to make an overwhelming task easier than you would ever imagine. They have carefully anticipated the things you need to remember during the process and provide you with the tools to be successful. Please be sure you take time to give Wes a pat on the back and let him know what a great value he brings to your organization, and thank you from the bottom of my heart.
Hello Christine,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2018
I’m very happy with Freedom Debt Relief program help me. If I some friends need I will recommend This program. All customers service are very nice when I call have any question. The first time I called his name is Kristopher **. I told him about my situation. He is very nice and helpful. Walk me thru every step I need to get started. Even now if I need any help I call him. And he always return my call. Once again Thanks to Freedom Debt Relief!
Dear Thanh,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2018
I would like to say I had the best customer service experience. Don ** went above and beyond to explain everything about the program. I was a little hesitant at first, but In all this is right path for my future. I feel there is truly a light at the end of the tunnel. I would recommend to please consider this program.
Dear Michelle,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2018
I researched 2-3 different companies and options regarding my debt. Which had escalated to a point where I needed to seek assistance. I chose FDR because I liked the details of their plan and they were reputable. Every person I spoke to, specifically my personal representative Logan, was extremely helpful. They described different options and worked with me to find one that would meet my situation. I just took the first step into getting rid of this burden... and I already feel better. Thank you all so much!
Hello Daniel,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2018
I’ve been looking into a way to resolve my debt for over a year now and have been continuously denied. So when David called I didn’t have much hope and really didn’t give it much thought. But he was persistent and boy am I glad he was! I finally see a light at the end of the tunnel. He was amazing and gave me an option I didn’t even know about, answered all my questions and doubts and really gave me hope I could get back control of my finances! Thank you!!
Dear Michelle,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2018
The experience was stress free so far & very informative! I completed the free evaluation, was able to communicate with the rep via email for the most part, had my phone call which was informative regarding the process/resolution, but also debt in general, electronically signed & done!
Dear Alicia,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2018
Mr. Brian ** spoke with me about what my options were to get out from under some debts. The stress of digging out, metaphorically, with just my two hands, I felt like I was going under. I was sure I was looking at being buried. But, Brian gave me the shovel I needed, along with instructions on how things would be affected and what I should do from this point on. I was so glad for this, as I needed to find something to do before things got out of hand. With some new medical bills coming up, that I couldn't afford for treatments I need, I was in dire straights, and I look forward to the benefits and relaxing just a little bit, so I can breathe again. I Definitely will keep in mind with some friends that may find themselves in a similar situation. Thank you. I deeply hope (sorry to be cynical) that all that is proposed to be done comes to fruition. Thank you, so much.
Hello Kattie,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2018
This was a relief to know that Freedom Debt Relief can help me with my credit card debt. I appreciate the time and fast management that Nicole helped me with. She was fast to respond to my emails and worked with my time to talk to me on the phone.
Dear Kaci,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2018
Jack was very knowledgeable and very patient. Sometimes I felt like he was talking too fast but when asked questions he slowed down and went into great detail. Great job Jack. Thanks for all you have done and will do to help me become successful.
Dear Xzalhia,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2018
The person working with me gave me a basic explanation of the program but when it came time to go through the contract it was rushed. I didn't have time to read anything. I was directed to initial here and sign there but I really had no idea what I was signing,
Dear Kathy,
We are sorry to hear about the concerns you are having and we strongly recommend reading through your contract thoroughly or calling in to our Client Services department to answer any questions you are having about the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2018
Jeffrey was wonderful, very informative and helpful. Answered all questions. Highly recommend. Explained the process and what to expect. Was very patient with all my questions. Explained everything I need to know. Felt very comfortable signing up for Freedom Debt Relief. Jeffery is certainly an asset to your organization.
Hello Barbara,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2018
I feel at ease with beginning this program, thanks to Brian **. He was totally a nice well rounded help. I appreciate it. I am hoping my life will be impacted in a positive way. I am glad there was a place like this to help us. When we were at our lowest and needed help they seem to come through.
Dear Michelle,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2018
I am a horrible phone communicator. Not for any reason other than I hate talking on the phone. This was made so easy for me with emails and only a 15 min phone call. My Certified Debt Consultant was so nice and such a great help to me. Angel is amazing and anyone would be lucky to have such a great Certified Debt Consultant!
Hello Cierra,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2018
I appreciated the time taken, by Patrick, to check into my unique situation. I was previously enrolled and stopped the program but wanted to re-enroll. The process was in place and he dug deeper and walked me through it again. Also, timely customer service from the Welcome Team as well.
Dear Shirlanda,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2018
It has taken this long to answer about my dealings with this Co. At first it went pretty good, the bartering part I was really impressed. They did (I thought) a good job. Then I had my taxes done and all the money I saved was gone. Several of the companies had sent in income forms with a huge amount of earnings of the money they saved which made me earning 8000.00 more. So I really didn't save anything but a big headache.
Hello Lois,
We are sorry to hear about your concerns with the savings in the program. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2018
Casey ** was easy to talk to. He made the process simple and straightforward. Starting to feel relieved already. This was the best decision to solve financial problems. Thank you Freedom and Casey **. I can see you are ranked number one in debt solutions.
Dear Debra,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2018
Nancy ** was awesome to deal with, great customer service, very understanding. Great experience. I will tell everyone I know who needs help to contact your company... Again Nancy ** was just awesome... Thank you so much for all your help. Look forward to moving along...
Dear Timothy,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2018
Linda ** was truly wonderful. She was understanding of our situation and really helped us through the consolidation. I appreciate her knowledge and compassion throughout the process. Thanks so much for everything! We are excited to finally be debt free and start over.
Hello Michelle,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2018
Felt like a burden just got off my back! Now I can appreciate life better! Thank you! Hopefully everything works out and my credit is fixed quicker than normal! Thank you! Thank you again and have a blessed day!
Dear German,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2018
Wonderful experience! Very friendly, courteous and kind. Joshua was really helpful and prepared for any questions that we had. Thank you so much, now I can breathe easier and not under so much stress! I will definitely recommend this program to family and friends.
Dear Amy,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2018
I really do appreciate the help and looking forward to eliminating my debt with your help and to able to have that extra breathing room I needed from all this debt. I can't wait to actually see my debt go away.
Hello Joseph,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2018
Jose was really great in explaining the program to me. He was very professional and knowledgeable. I appreciate the time he took to answer my questions. I look forward to getting out of debt and being in control of my finances once again! Thank you Jose!
Dear Bridgette,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2018
The representative I spoke with was extremely professional and efficient. She took her time, was clear and concise, and very knowledgeable. She maintained the balance of professionalism and a personable disposition. Never once did I feel pressured, judged, or like I was dealing with a used car salesman. She was wonderful, and my interaction with her gave me the peace of mind I was needing. I am walking away from this interaction with renewed hope of financial freedom. She truly represents the company well and is an asset. Thank you!!
Hello Ashley,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2018
Alia assisted me in the initiation of this process. She was AMAZING! She made the process seamless and stress free! I also appreciated her ability to empathize with my situation that lead me to apply. I will refer many of my friends if they need the services of Freedom Debt Relief! Thank you Alia!!
Dear Josephine,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2018
This was a scary step for me. My sponsor was fantastic. It was important to her that I go into this without concerns. She achieved her goal. I signed the agreement and I am excited about my future. I know in a few short years this will be behind me. I am 70 years old so this was a big decision for me. I feel this was the answer for me.
Dear Olive,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2018
After I decided to give FDR a try I asked myself; what in the world am I doing? I am so Happy that I didn't change my mind. To anyone that's having second thoughts about this, Don't; stay with the program, it's worth it and you will be Happy that you did.
Dear Vegeria,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2018
Everyone was very helpful, and kind. They made my experience a good one. Everyone made sure I understood everything we were doing as we completed each step. After each step I was asked if I had any questions so far.
Dear Adelma,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2018
When I first contacted Freedom, I was assured my program would be finished six Months ago. They now say it will be completed in January 2019. I think they are charging me too much. My brother had to go through this with more debt because of a divorce, and finished 18 Months sooner. Will never do business or recommend Freedom to anyone!
Hello Leo,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
Angelo was so understanding and patient with me. He truly helped me out with this dreadful stressful situation. I can relax now because my life has got better because of Angelo and the company. I wish I knew about this earlier. Angelo is great at explaining the agreement and was super kind. Angelo and the company have made a difference in my life.
Dear Salina,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
Kind knowledgeable people. Very helpful. Quick to respond to questions. Was a great experience all the way around. Easy access to information. The dashboard that they have is very easy to maneuver through. Answered all of my questions in a way that I could understand them. Just was overall really a good experience. I would definitely recommend them to people I know. I was having a hard time making ends meet and paying back what I had borrowed and by doing this I am my life’s been just so much easier and big weight was lifted off my shoulders. Gave me peace of mind and just felt like I could see a light at the end of the tunnel.
Dear Cindy,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
Open and honest about the process and what to expect from creditors going forward. Seem to cover all bases from what I will save what I will pay during course of agreement and how I can legally protect myself. I would recommend Freedom to anyone who is looking to decrease debt without filing bankruptcy.
Dear Derrick,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
Jose was very helpful! I already feel relieved knowing I’m on my way to resolving my debt!!! Things went very smoothly. Jose answered all my questions! Even asked about my children! I’m so happy! I can’t wait to continue and start seeing results and better credit scores!
Dear Amanda,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
Chris was amazing. Helped me through every step of the way. Answered every question I had and told me everything that I would have asked even if I didn’t think of it myself. Thank you Chris and I hope everyone would be so lucky to get a rep like him.
Dear Jacob,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
I could not have asked for better customer service. My representative is very knowledgeable, easy to understand, and very friendly. The man I had spoken with afterwards was just the same. Very knowledgeable and customer friendly. He knew exactly what he was talking about, and didn't mind at all if I interrupted him to ask a question before switching subjects.
Dear Ashley,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
They are very polite people, always answers questions, also keeps you up to date on your account. If having issues online they will talk you through it every step of the way. Never had any problem with them either online or by calling them. Also they direct the calls as needed to help you through whatever you need to be done.
Dear Louise,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
I would definitely recommend to anyone. It has been painless at this stage so far. Great customer service, very knowledgeable, informative in explaining the options, and process. And the easy of mind, that you are being taken care of.
Dear Ryan,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
Originally I was relieved when I began to settle my debts, I noticed errors in the accounts that were on my list of repayments. I did not invite Freedom to attempt settlement with a few of them. It took months to have them removed. Secondly, they have been taking the correct amount of funds from my account; however, they are withdrawing prior to the funds being in the account and causing approximately 6 to 7 NSF charges, Now this has added to my debts! No one listens!
Dear Jo,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
I been with Freedom Debt Relief for over a year. They have help me with several of my debts. I did know what I was going to do. I was so in debt and I was trying to pay them but there was not enough money to go around every month to pay my bills but Freedom Debt Relief help me with that. What I really like about them is whenever I call they get someone to help me with any question I have for them. They don't put me off on anyone that could help me with my problem and they have got my Debt taken care of. Thank you Freedom Debt Relief.
Dear Sadie,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
Excellent customer service! Definitely, I would recommend a friend! Everything was super good and they have an excellent plan to pay your debt easier. I think that they are the best option in the market for debt relief. Thanks Freedom!
Dear Roberto,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
Has helped us greatly so far with our debt. Very fair on settlements. They just helped us settle a debt out of court. Thank you so much for time and effort to assist us in settling our debts. I would recommend them to friends and family that are having debt problems.
Dear Shirley,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
I am embarrassed to be in this situation; however, Freedom Debt has been amazing. They have made debt resolution something I can wrap my head around. The response rate is terrific. The customer support is outstanding. Thank you to Freedom Debt, we can start over. I don't like the fees associated with the program but I think it's better than the alternative. Overall, a fabulous experience!
Hello LB,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
I was not told that my credit would be ruined when I signed up with FDR. Some Credit cards, that were not included in the debt settlement programs, have been closed...others have reduced my credit limits...others (open accounts) have refused to allow me to purchase needed washer and dryer. I think your new customers should be informed their credit would be adversly affected When signing up. One of my creditors INCLUDED in program has so far, received no payment to settle my debt, although FDR is receiving more than $380 per month. I guess I misunderstood the guidelines of the program.
Dear Freddie,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
I was extremely happy with the ease and quickness of the application process, however I was hoping to have more accounts settled by now. I've been in the program for 6 months and 1 of my 5 accounts have been settled.
Hello Tia,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
My advisor was thorough and confident in his abilities to help solve my debt issues. He listened attentively to what I had to say. He offered advice, explained intentions, and covered my concerns. I Have his direct line should I have any questions or concerns, as well as the knowledge of when he was available.
Dear Nancy,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
Mike has been a great help discussing all the details of this process. This has been a "Godsend" during this difficult time for me. I've been very impressed with the efficiency. Any question has a well thought out answer. Signing was quick and easy. Thank you Michael.
Dear Nancy,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2018
Ryan made the entire process easy and comfortable. I was so nervous and embarrassed to call, and he made it so much easier! I feel so much better about my situation knowing that there is a team of people ready and willing to help anytime I call!
Dear Jessica,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
Aaron ** is the best at what he does, by far the best overall customer service I have had when dealing with my situation. He is an asset to your company and if I know anyone who needs a program like this I would recommend Aaron **.
Dear Anthony,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
We joined this program a few years ago. It has been an awesome experience. If we ever have a question or problem, the customer service is top-notch. They always calm my fears, and are willing to work with us if need be. I would recommend them to anyone having a difficult time with bills.
Dear Juli,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
Nice to get out of debt so I can plan for the future hope this all go well. This is my first time doing this. Hope it will help me with my debt issue. So that I can afford to save money and buying a home soon. Thank you.
Dear Vong,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
I would like to commend FDR on their diligence and hard work on my disaster of an account. I cannot tell you the number of times that I have called them in tears and the phone representative was able to put me at ease. Their staff is awesome. Anyone who is in need of assistance of this capacity, please contact FDR. They will make you feel like you're more than just a person who has lost control of their finances.
Hello Trenise,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
This is my last month with Freedom Debt Relief. They have worked hard to reduce my debt to enable me to pay off much sooner than normal. I appreciate what they have done for me and would recommend them.
Dear Nancy,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
Called them. It was so easy to follow what they offering and glad to help me and got it approved and making month payment to help ease off my worry. And promise myself not to used credit card anymore and my credit score was bad and now it recovering my score back up. They are honest and helpful and they don't play games. They are very helpful to help me get out of my debt and I thank you for that. Also I need get ahold someone again because my balance transfer got transfer. Never got get them know about it. Please call me.
Dear John,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
Dealing with Scott was extremely helpful. I was nervous going into this but didn't know what else to do. He explained everything in a very personable way which made me feel very welcome. This program will help me with my future goals of becoming a homeowner sooner than I could have expected.
Hello Shawn,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
Four years ago I was $40k in debt. I was staring bankruptcy in the face when I received a communication from Cecilia with FDR. I was extremely skeptical. I prayed and went ahead and enrolled but less than 24 hrs I canceled my enrollment. I received a call from Cecilia asking me what was the problem. I expressed that I did not feel right about the decision and I went from being a customer to being more of a friend to her. She spoke to me as if she had known me for years. She was calm but very forceful and convincing that I was making a grave mistake. She expressed being a believer in Jesus and felt that it was God that brought FDR in my path in the first place.
With that I recommitted and so very thankful I did. They have done everything they said that they would do as I have done everything I said I would do these four years. They even walked with me through one creditor that attempted to create a lawsuit against me. Well, four years later I am literally staring debt free in the face. In June/July of this year (2018) I will be completely debt free and I owe it all to God and FDR.
Hello Bruce,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
Tony was excellent in answering all our questions, this feels good in knowing our debt accounts are in good hands! Helen and myself had been scratching our heads trying to figure out a solution to our debt. We were watching TV and seen the ad and decided to give you guys a call, so glad we did. We can rest a little easier now!
Dear Gary,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
I would not recommend this company. They failed to contact and follow through with all of the debtors listed on my initial application. My debts with this company are complete and paid in full, but I'll be paying for another year with two other accounts that were unable to be settled by Freedom Debt Relief.
Hello Chris,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
They never call. I get these automated emails, but have not worked directly with anyone since started the program. If I was not so far into the program, I would definitely leave. Not satisfied at all. Read your agreement very closely. Many, many fees associated with this that are not discussed.
Dear Casey,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
I was very anxious about this decision. What a great bunch of people they are. All my questions were answered, I was told what to expect during this process. I use to have to work overtime to pay all my bills but now I have more time to spend with my family.
Dear Robin,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
Given 6 accounts to settle, I paid off 3, FDS is working on one by forming it out to a third party. Why am I paying FDS? I also paid off the only card I kept open (Bankcard M/C) by settling on paying about 1/3 of balance, so why did I need you?
Dear Norbert,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
The process was a lot easier and faster than I thought it would be! They really try to help, the best way possible. I feel I've made the best choice here. This will help immensely – Financially as well as mentally! So much weight has been lifted off my Chest. I feel as if now Look forward to start a new chapter of my life.
Dear Gabriela,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
Peter was very understanding and very helpful. I never realized it would be so easy to consolidate my debts. I am eternally grateful to him and your organization. I would recommend you to anyone who needs assistance with debt consolidation.
Hello Michele,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2018
Cat ** was the representative that contacted me. She was very helpful and considerate when talking to me. She explained the process most clearly. She walked me through the process each step of the way. She encouraged me to call with any questions or concerns. She is very professional.
Dear Cheryl,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
Thank you for all that you do my experience was seamless and I was put at ease immediately for I was very skeptical in the beginning. The agent quickly gained my trust and Freedom will be highly recommended to anyone.
Hello Paula,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
I have a lot of credit card debt. It started with expensive health issues and I have not been able to get out from under the debt. I have seen Freedom Debt Relief on Facebook and have thought of calling many times but never did. I finally filled out the contact info! A wonderful patient man named Sean called me today, and I decided to enroll. I am nervous as this is a big change, but I am SO relieved that I made this decision! The application process was easy and he explained things so clearly. Another sweet young woman helped me set up my login and answered more of my questions. I am so excited! And comfortable. I feel like I can breathe for the first time in a long time!
Dear Kelli,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
Mike was especially helpful with working out my finance problems, he walked me thru every step of the way, explaining everything. He was kind and courteous at all times. He was very knowledgeable of your program and handled it like a pro. I would highly recommend your program to anyone.
Dear Nancy,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
You have truly given us freedom. Thank you. Am recommending to others. Am better able to plan our budget and stay within what is now manageable for us, Thanks to this program. Thank you for your polite attitudes and not making us feel like losers.
Dear Nancy,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
I have been a client of Freedom Debt Relief for over two years, and it has been a most freeing and wonderful experience. The relief of not having to make multiple credit card payments and wondering if I have missed one, and also balancing the financial end of all the payments is so mentally freeing. I am more than halfway through my account. I feel wonderful and a large load has been lifted off my shoulders. Thank you Freedom Debt Relief.
Hello Nadine,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
The team of professionals you have there are fantastic. They have reduced my credit card debt on three of my four accounts by 60% or more!!! Amazingly this was done in less than 2 Years Time!!! I wish I had Known about this service and your company years ago!!!
Hello Robert,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
The process from start to finish was super quick and super efficient! ] I never thought I could finish paying off my debt as fast as I did with FDR. From the initial contact to the final payoff I always knew where I stood with my accounts. No surprises!! Definitely worth it! My credit score went up tremendously after the last payment and the creditor cleared it to good standing. Thank You FDR for your help and peace of mind! Keep up the good work!
Dear J,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
I call the advisor they do not call back. I had a settlement offer from Sleepy's for a 5th of what was owed. And they did not follow through but told me they can make it lower. Now I have a series of debt collectors harassing me because those debt collectors will not call the advisor.
Dear Jason,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
So far, so good! They're on the case! Debts are starting to be resolved! Keep up the good work! They are always available to answer my questions. They also keep me well informed. They are also very efficient. What more can I say?
Dear Alan,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
I would highly recommend Freedom Debt Relief to everyone who wants to get rid of their debt. They are so easy to work with. All you have to do is submit them all your debt and they will take care of the rest. It's feels so good to have all my debt off my back and not have to worry about it anymore.
Dear William,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
It took only 3 years and 5 months when they thought it would 5 years. Excellent customer service and I liked the one question survey. I am very happy to be debt free in such a short time. My credit score is already greatly improved. I recommend them to my friends. My graduation date is end of this month and I feel so relieved.
Dear Kathleen,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
The process from start to finish was super quick and super efficient! I never thought I could finish paying off my debt as fast as I did with FDR. From the initial contact to the final payoff I always knew where I stood with my accounts. No surprises!! Definitely worth it! My credit score went up tremendously after the last payment and the creditor cleared it to good standing. Thank You FDR for your help and peace of mind! Keep up the good work!
Dear J,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
I am very happy with my plan. I still can't use the client dashboard. But I believe I am still getting messages through to you all. Thank ever so much. I do get nervous and depressed when receiving registered mailings, but I think they get received even though I can't use the dashboard.
Hello Rita,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
They have already settled with one of my accounts, and will be settling soon with the other. My graduation is 2020. They are really professional and handle everything and more. I've recommended a few people, and tell them the most advice, be patient. Thanks again for all and continue to do.
Hello Matias,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
It has been over a year and one of my accounts has not been settled. I get no correspondence from Freedom. No communication. Unable to talk to someone. It took 20 minutes to get through to a supervisor and the supervisor put me on hold for 10 minutes, then hung up on me. 30 minutes on the phone and nothing was accomplished. Supervisor was worthless. Could not tell me why I have a lien filed by Target against me. They state no payment has been made. I still have a creditor calling me. It’s Been a nightmare. Thinking of moving my debt to Lending Tree. Documents I have sent in as requested have not been handled. I use to be able to call and get through to a human. Now I verify info and then have to verify again with the human 'cause they said they did not get it. Use to put in my phone number and person would come on. Getting too big?! Would not refer this process to anyone.
I guess I will handle the last creditor myself since no one has contacted them in over a year. I feel that I will file a lawsuit when this is over due to the lack of communication and lack of settlement on all my accounts that were signed up. What do you need to get this handled? Mad! Disappointed that I have been deceived.
Dear Heather,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
Have sent over via fax, email and regular mail a new debt to have added but have had all kinds of problems in trying to set it up. Seems like nobody ever seems to receive the documents I have sent. I don't know what the problem is. Have been trying for months. Not happy at all.
Dear Philip,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
They started out just fine but then they got to our last account and dropped the ball. Nothing was going on. This went on for several years. They sat on about $12,000.00 of our money and didn’t settle the account in spite of repeated phone calls and emails from us. Now they have settled that account but are ignoring my pleas to return the balance of our money. Handy way to earn interest.
Dear Katherine,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
27 months ago I owed 11 creditors nearly 40k dollars! Then I enrolled with FDR and May 2018 will be my last payment making me debt free with those creditors! I am so grateful to FDR and proud of myself!
Dear Wallace,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
You are and have been taking my money to pay off debt, and I am constantly called and harassed. I am considering calling an attorney to resolve this matter. I have been served at my door to go to court. FIX THIS NOW! Answer or speak to my attorney.
Dear Kim,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
I’ve been with FDR for a couple years now, and I have had a wide range of experiences. Initially, when I enrolled, my advisor told me that I would be covered for all legal issues which may arise from failing to pay my creditors. Shortly after enrollment I received an email in which a monthly fee was solicited for legal protection. I called back and spoke to the same agent who enrolled me. I inquired why I was receiving the email if I was covered. She again assured me that I was covered and to ignore the email. Needless to say, I was sued several months later by Bank of America and had no legal protection. I have since enrolled. Next, wanting to speed up my program, I increased my bimonthly deposit over $300 a month. I was assured when I did this that if money became tight again I could reduce back to the original amount without a problem. I have been told this by no less than 2 agents when I have spoken with them on the phone.
On March 13 I contacted Diane ** on the chat line. Money hasn’t once again become tight and I needed to reduce my monthly installments to the original agreed upon amount. Diane told me promptly by doing so would put all of my settlements at risk. I tried to explain to her what I had been told, but she promptly told me that I had been told wrong. My interaction with Diane spiraled downhill from there. Never have I had such a rude interaction with someone at FDR until that day. In trying to get clarification, Diane was very short and outright rude. I was left with serious misunderstandings about the program and the reduction in monthly deposits. Once again I felt as if I had been lied to. The interaction with Diane ** was so horrendous that I took screenshots of it all.
During my interaction with Diane she informed me of a problem creating some sort of issue keeping her from looking st my deposit schedule. She ultimately corrected the problem and mentioned briefly that an account I tried to add did not successfully get added. She cleared the account and I am left wondering what happened. Did this account just get erased from the program? Am I left to deal with it again without legal assistance? No explanation whatsoever. I am very upset with my experience thus far, and I do not know what to do about it. I will be looking into other avenues to explore.
Hello Brad,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
Sorry, but this program for has been a complete failure. I am putting in over $600.00 a month and getting nothing but a downward spiraling credit report. I thought your company would make payment on each creditor to keep me in good credit standing. But you seem to say nothing to the creditor and let me suffer. I can not get any credit cards anymore, no one will accept my credit. Are you going to talk to any of my creditors? I guess not. Give me some hope in something of your program. I do not see any at all. Will I get any feedback on this?
Dear Lanny,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
Very pleased with how you stay on top of things and notify me promptly. Keep up the good work! You're very kind and courteous and you understand my situation. I can contact you at any time night or day by many different ways and I am so ever grateful for all your help.
Hello Debra,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
Don't use them at all. It was a huge MISTAKE. They don't keep their word, they are argumentative. My first experience was definitely a Nightmare. RUN. Don't go with Accredited Debt Relief also known as Freedom Debt Relief...because of a job loss the money in the savings account wasn't going to be there. I spoke to them and told them that. They tried to take it out anyway which caused me a 29 dollar overdraft fee, they said it was their mistake because I have emails and texts where I spoke to a rep and explained the situation.. Needless to say that they didn't keep their word and refund the overdraft fee and was very argumentative and nasty so I paid the overdraft fee and closed the account and ended the contract with Accredited Debt Relief aka Freedom Debt Relief. This is a horrible experience I don't want anyone else to go through. Just FYI choose another debt relief company. You've been warned.
Dear Regina,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
I have been so pleased with Freedom Debt Relief. They have always answered my questions fully and to my satisfaction. And they are totally honest with me about all of my different credit card companies. Recently I heard that Discover cards aren't very forthcoming and negotiating my debt. So I called Freedom relief and asked a customer service representative if he had heard the same thing or if he had dealt with them previously. He explained to me that they were hard to negotiate with and that if I could get a better deal negotiating with them to try it. So I did.
I negotiated with them and got my account up to date. Was able to reinstate my credit card and I'm in good standing with them. It makes me very happy to know that Freedom Debt Relief can be honest with me and help me through the hard times. By taking that debt off of my freedom account it reduce my monthly payment enough for me to continue paying on my Discover card so that I will continue to stay in good standing. Thank you so much Freedom Debt Relief for your honesty and for your help.
Dear Joyce,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
All my settlements are going great at this point. My dashboard says all my debt will be clear and paid as long as I keep depositing the set amount. I will be debt free on November of this year. Which turns out to be a lot sooner than the estimate at the start of my joining the program.
Dear Ricky,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 25, 2018
This was a very scary step and Debra really helped me feel more comfortable with my decision. She was knowledgeable and was able to answer all of my questions. Confident this will be a positive step in my financial future!
Hello Loren,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 24, 2018
From the start in 2016 to the present time I've had nothing but excellent service, friendly and competent help where and when needed. It's a little scary at first, but, has been a much better experience than bankruptcy by far.
Dear Matthew,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 24, 2018
My experienced from Freedom Debt Relief Is, so far so good. Customer Service Representatives are very helpful and answers my inquiry right at that moment. FDR updates me every now and then through email and texts. Rest assure I will recommend FDR to my friends.
Dear Rita,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 24, 2018
For a company that claims to help overcome problems with debt they seem to create similar problems. They take their money up front so as you make payments to your accounts so they can make negotiations they take their money off the too in huge chunks preventing your account from accumulating and thereby subjecting you to more calls and fees from your creditors. Example: Month payment of 570...370 goes to their fees, etc leaving and another $25 or so for the legal assistance and administrative fees... How will your account grow attached this rate. Why not evenly spread a small portion of the debts over the duration of a year!
Tread carefully. There are guidelines hidden in the fine print. Service rendered to me has been more of a hindrance than a help and certainly off base from the initial guidelines discussed in the initial communication. You could probably do better on your own if you haven't fallen behind with your creditors. Very unhappy customer.
Dear Veronica,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed March 24, 2018
It's a good system. The people are very helpful and informative. I'm glad I did it. ONLY one negative in my opinion it takes a long time. I understand if I deposit more money into the account it would work faster but I can't afford more. I'd do it again if I had to. Hopefully never will have to.
Hello Ginger,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 24, 2018
We were never late on debt payments, but had to resort to minimum payments a lot because we used credit cards for repairs after a landslide. "Freedom Debt Relief" came to our rescue. They negotiate with the debtors to pay-off our credit card debt and bring peace of mind to us. It will take a few years, but way shorter time than if we kept up the way we were doing. I'm so glad I found them and I appreciate their customer service, which is always kind and upbeat.
Dear Kathryn,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed March 24, 2018
I paid over $10,000 to FDR and NLLG services. I was sued and NLLG did nothing. They claimed they saved me $2500, but in reality it cost me over $3000 MORE. I even talked to THEIR lawyer and they told me that NLLG (for FDR) NEVER negotiate with them, because they always lose. So I talked to the lawyer and then the bank and saved myself almost $2400 from the interest accrual (which NLLG nor FDR ever told me about). I DID MY OWN NEGOTIATION after FDR & NLLG was out of the picture (I fired them).
So now I am handling all of my own accounts. The only reason I gave FDR 2 stars was because the representatives are really good. When I called, they were always considerate and helpful. It was also helpful to send the creditor phone calls to their "dead zone". The problem is when it comes down to brass tacks... FDR and NLLG are NOT there working for you. They happily take your monthly payments. They even charge $10 to write a check to creditors! Did you know that? I could do it myself, for free. Another reason I gave them a star was because when I canceled... It happened immediately. No more payments from then on. Be very careful with this company... Don't let them sweet talk you into joining them. I would suggest going with Consumer Credit Counseling Services - they are FREE and give great advice.
Dear Deanne,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
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