Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Reviewed July 18, 2017
Instead of helping people with their debt, they are literally hustling folks by and charging an enormous fee for each debt they negotiate which really only knocks down your debt just by a few hundred dollars if that!!! I am very dissatisfied with this company and what they are doing. Hustling the poor!!! Shame on you.
Dear Jacqueline ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I have to say that I am happy with my experience because this program has done a great job with clearing my debt. There was one occasion that I had to do more work than I thought was the job of the program near the end. Returning phone calls was a big problem. When I advised that I in fact cleared up my last account on my own no one responded with final information. And as of this date I still have not had a response on concluded debts and what happens. This is where my total dissatisfaction comes from. I recommended the program to my daughter and she utilized the program and have concluded her debt as well but the promise of any type of recognition for this was not followed through on.
Reviewed July 18, 2017
Freedom Debt Relief has been a tremendous help with lowering my debt. They keep you notified at every step and the online account is easy to use. I recommend this program to anyone who needs help getting out of debt quick. Thank you Freedom Debt Relief!
Reviewed July 18, 2017
OMG. I can't believe how courteous & helpful the staff is. They answered all questions with honesty & are true to what they advertise. I am about to graduate & I have called them with some of the most mundane questions & they have responded like it was the most important question ever ask. I love them.
Reviewed July 18, 2017
Have begged for communication with a live person for almost 2 years. Every time I have to begin my process all over. It's like no one knows what happened before. Just been a tiring process. I finally just quit calling for help.
Dear Gerald ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
The best decision I ever made. Debt almost paid off and I am finally free of ridiculous finance charges and living paycheck to paycheck broke all the time. Customer service impeccable. Only thing I will say is that it has taken longer than I was promised.
Reviewed July 18, 2017
At first, my debts were being knocked in half on after the other. I was delighted. Communication was terrific. Months before my projected end point, I had enough cash in my account to settle last two debts. It seems as if I fell off the radar and no one cared about completing the debt relief. Every time I called, I was told it would be "escalated" and nothing was done for two years. Very frustrating. Finally done after two years of hounding them and one year after my "target" completion date. Ugh.
Dear Laurie ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Freedom Debt Relief has helped me to get past my debt that would have taken years to pay off. It was one of my best decisions to go with Freedom Debt Relief. They negotiated all the payoffs and I was kept in the loop by okaying the payoffs. They answered any concerns in a timely manner. I would recommend Freedom Debt Relief to anyone looking to get out of debt.
Reviewed July 18, 2017
Freedom Debt Relief has done an excellent job. I have been in the program for over three years. I am debt free. Thank you. I recommend Freedom Debt Relief to everybody, the best way is to keep up the commitment you will be debt free soon. Thank you again.
Reviewed July 18, 2017
My experience with Freedom was a godsend. They listened when I was facing my hardest financial challenges and devised a plan to help. While it took sacrifice over four years the result was well worth it. I wholeheartedly recommend Freedom Financial if you're looking for help.
Reviewed July 18, 2017
I started the program and was told that May 16 would be the finish line. I understand that resolving some accounts could take longer but it is now July '17 and I still have a couple accounts not resolved. I have called numerous times to get resolved even if that resolution costs me more money then I am fine with that but still no resolutions. The customer service associates seem to not understand the requests. I would be very satisfied if the program worked as promised as I have saved thousands on debt but again, I want these accounts resolved so I can move forward.
Dear Kenneth,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
This has by far been one of the most positive experiences. They are always willing to solve your issues and communicate in a timely manner. My debt totaled more than $20,000.00 and I resolved it in only 42 months. Would definitely recommend!!!
Reviewed July 18, 2017
Freedom Debt Relief has enabled me to be rid of debt that would have taken much longer to pay off, and with less expense. It was embarrassing to start off since I had to stop paying my creditors, which is totally against my personality. I wanted to be honest but the credit card companies don't mind gouging people who have insufficient income to live a normal life. It was my own fault to be in debt, but sometimes a person doesn't know how to be free. FDR has lifted a burden from my life.
Reviewed July 18, 2017
Freedom Debt Relief has been really great with helping me handle my debt and has worked hard to settle these accounts for less than I owed. It has taken a little longer than I thought to resolve everything but as a whole I am very pleased!
Reviewed July 18, 2017
I joined their service during a time of great distress. We had just moved and then found out my wife was pregnant. The entire staff at Freedom was compassionate and understanding. We never would have made it without their help and services.
Reviewed July 18, 2017
This company is very knowledgeable about helping you with financial goals, they are professional, & wise. I have not had any problem with them. I would recommend them to anyone. So I thank them for the help they have given me in resolve my debts.
Reviewed July 18, 2017
It has taken almost 4 and a half years to complete the program. I started the program in July, 2013 and will complete it in Oct, 2017. It has really been a struggle and we have had to give up a lot, such as groceries and my family has not been able to go anywhere or do anything because of lack of money, but we are looking forward to completing the program and being able to "live again".
Reviewed July 18, 2017
Gillin was great helping me decide what to do. She was very patient with me and didn't seem to mind having to repeat over, and over, again, and again. I had been thinking about filing for bankruptcy. Dominica was also very patient with me, even though she also had to go over things several times too.
Reviewed July 18, 2017
Ms. ** is an awesome team member who displays compassion, empathy, and professionalism regarding assisting others to resolve debt issues. I'm grateful for the opportunity to work with the team as I strive to succeed during my time in the program. Thank you.
Reviewed July 18, 2017
I had a great experience, from the letter I got in the mail, the online evaluation, then onto enrollment. Jon was very patient and helpful with my many questions. I look forward to working with this company to resolve my debt.
Reviewed July 17, 2017
Very helpful, can't wait that all my Debt will be paid off. I miss I have found this sooner, life will be brighter soon. I would recommend this to anybody that is in credit card debt. Very easy to understand, helpful.
Reviewed July 17, 2017
Dan ** was very helpful, and he has a lot of knowledge about Freedom Debt Relief. Dan was very professional and respectful. I felt like I have known this guy my entire life by talking to him. Dan deserves a Raise. Thanks again for your professionalism.
Reviewed July 17, 2017
Thank you Linda **. With your help with getting me on the right track to becoming debt free. Your program is exactly what I needed. I have successfully used a service like this before in California and it really helped. You made my life better.
Reviewed July 17, 2017
While I realize that your first responsibility is to help me negotiate my debt, I would be helpful if you provided some advice on updating credit bureau information. Some debts have been settled which I thought should be reflected in my credit report. I appreciate all of your efforts.
Dear Mr. Thomas,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2017
I am just thankful to speak to very informative, kindhearted, knowledgeable advisors on embarking this new journey to freedom relief. My girlfriend has seen my financial hardships and has been recommending me to seek the help of FDR and so I called. From my advisor Cristen ** to the welcome team Christina, they took time to make sure I understand the program and I really felt they are there for me. Their patience and customer service is excellent. I am thankful to GOD for you and with FDR, I will promise myself to be financially responsible and will be debt free for keeps. GOD BLESS EVERYONE!
Reviewed July 17, 2017
I'm extremely satisfied with FDR services. You guys have a very good way of presenting your services and I appreciate the way Kevin ** handled my account. I've wanted to get my debt under control for quite some time now. Thanks to FDR, I can begin to breathe again. Thank you, I look forward to working with Kevin and FDR for the next 48 months.
Reviewed July 17, 2017
My experience with Freedom Debt Relief was very informative and very welcoming. All of my concerns were address and I would recommend this service to a friend. I am looking forward in working with the service to help me work out my debt situation.
Reviewed July 17, 2017
So far my experience with FDR has been good. I did have an issue with not being able to suspend one payment but was not allowed to do so. I mean I could have but was given the doom and gloom of missing one payment. Also, I don't really know what percentage (%) is paid to FDR for their services. Other than that they have done way more with my creditors than I believe I could have done.
Reviewed July 17, 2017
I saw your ad on the internet and decided to call. I was given concise and accurate information. Then I was guided thru the entire process in an easy to understand manner. No more debt calls or threatening letters. I would highly recommend you to anyone who has debts that they cannot control. I would highly recommend you.
Reviewed July 17, 2017
I would like to compliment Venetia and her efforts. She was ready, willing and able to help me at all times. I was able to promptly reach her by e-mail and phone. She eased my anxieties about starting debt relief and I recommend this company. Thank you!
Reviewed July 17, 2017
Got my first good night sleep in a long time after joining your family. Kafi was the FDR rep that talked us thru the process and I cannot put into words how positive of an experience it was. She was able to explain the process and put my wife's mind at ease about going with FDR.
Reviewed July 17, 2017
I have had the most positive experience with this company. My customer service representative, Venetia **, has been truly helpful and amazing! She answered all of my questions thoroughly and with clarity and made me feel very comfortable with this decision. I have already recommended two friends to you guys and they have successfully started their own plans and are both feeling great about them. Thank you so much for alleviating such a huge burden.
Reviewed July 17, 2017
Jose was very kind and explained everything in detail. He made me feel comfortable with the process which is very simple. They took care of almost everything for me, I had very little to do on my part. I would recommend this company for your debt relief solution.
Reviewed July 17, 2017
Member representative was very knowledgeable and spoke to me as an individual and not above me. He really helped guide me through the process and followed up to ensure I understand everything. Thanks you for helping me through this time in my life.
Reviewed July 17, 2017
I am thankful for the wonderful awesome help I always get from everyone at FDR. Without your help I'll be lost financially. Now my future is looking much better than day one when I first called your office. Thank you very much. I would definitely recommend FDR to any of my friends in need of help.
Reviewed July 17, 2017
My rep., Robert **, was very patient and supportive. Our family is having difficult times; he was also very gracious and explained everything very clearly. I am extremely impressed with your organization and your staff. I feel like we have hope. Thank you!
Reviewed July 17, 2017
The service I've received thus far has been wonderful, so helpful, and relieving. I feel confident that my debt will be resolved in a timely manner and I can move on with my life. I cannot wait to see the progress unfold in due time. As the payments start I am looking forward to seeing my debt decline. Great customer service!
Reviewed July 17, 2017
Daniel ** is a very knowledgeable, courteous & a people person. He answered all my concerns & explained every details very professionally which was a factor in my decision to get into the program. He is a great asset to your company! Thank you, Dan, for your assistance with the program!
Reviewed July 16, 2017
I was drowning, but after talking with a CSR, I can finally breathe and not be in fear! Very excited to move on knowing my debt is being taken care of... I truly appreciate that FDR is here to help and gave me my first approval!
Reviewed July 16, 2017
Well so far so good, my consultant Sherry was very polite and informing of everything. She was a great help and truly understood the situation. She did a great job in helping me!!! I would definitely recommend the service to my friends. They helped me get a rate I can afford and instructed me to allow them to handle everything.
Reviewed July 16, 2017
I am very pleased with your service so far and expect to remain so until my debts are gone! I have and would recommend you to other folks. You've given me some peace of mind in this crazy world! Thanks.
Reviewed July 16, 2017
I would recommend my friends to Freedom Debt Relief. I just started this procedure but by turning this over to the professionals @ Freedom Debt Relief has taken such a big burden off my mind. I contacted my accounts but they would not work with me. I had so many worries until a friend recommended Freedom Debt relief to me. Now I feel secure and more in charge of my own finances than ever before.
Reviewed July 16, 2017
Updated on 7/20/2022: I would recommend any one that is going through hardship. Freedom Debt has helped me a lot, without them I would be struggling. I began the program in 2016 and now I am debt free. This program paid off. Thank you.
Original review: I have been struggling with my bills for some time, When I found out about Freedom Debt Relief, I was so relieved. My credit score went down but working with Freedom Debt, making my payments, I will bring my score back up again and be careful next time. Thank you Freedom Debt Relief.
Reviewed July 16, 2017
My job cut a few jobs and I got switched departments. I was getting paid a little less and barely making it as it was. All my payments were made on time before this but knew I wouldn't be able to do it any more. Thanks to FDR in which told me the best options I could do for myself and family. I never wanted to turn to this but things happen and now I don't have to worry about creditors garnishing wages which would probably leave me homeless. Thanks again FDR.
Reviewed July 15, 2017
I like to THANK Larry for providing Excellent customer service. Larry provided so much information and explained that Debt Settlement Program in a manner that very little questions were needed at the time. Larry THANK YOU SO MUCH for all of your assistance in helping look forward to a better tomorrow.
Reviewed July 15, 2017
The whole process has been taking an extremely long time even despite making larger payments than originally required to, as well as taking cards out of the program. We took cards out to hopefully pay off our debt faster and increased our monthly payments only to see no changes in how fast debts were being settled. In the meantime our credit has taken severe hits which we expected, however we did not expect for it to go on for this long and have such little progress.
Reviewed July 15, 2017
I loved Robert! He was nice and humorous and I felt at first really bad about even having to consider having to reach out to someone because I was drowning in debt, but I'm glad I did. I feel like a lot of weight has been lifted off my shoulders and if I can update, I'll do so at a later time to let anyone reading this know that it is in fact possible to get debt-free through Freedom Debt Relief.
Reviewed July 15, 2017
The customer service nicely explained about how the debt is resolved. And also the funds are utilized to pay off the negotiation of funds. Also briefly about how the system works. Also sent me emails and paperwork neatly explaining the program.
Reviewed July 15, 2017
Though it is disappointing and somewhat embarrassing to need to acquire your services, I could not be more pleased by the customer service, professionalism, knowledge and patience that I received from my rep (Samantha **). Once the decision was made, the process was extremely easy and straight forward. There is light at the end of the tunnel.
Reviewed July 15, 2017
Well I want to thank Nancy for all her help with everything. She was great and I can’t wait to be debt free. She explained everything to me with complete understanding and kept me informed on everything, always answered any and all questions I had.
Reviewed July 14, 2017
I have just begun to begin the process of becoming debt free. Mr Robert ** has been the credit relief consultant that I have had the most contact with to date. He has been extremely helpful, positive & has made me feel comfortable w/ this process thus far. I look forward to working w/ him & the others in becoming debt free.
Reviewed July 14, 2017
Just started, seem professional, but the proof will be in the end result. Let you know then. The pitch and the hype at first seems great with most services but like I said we'll see. I don't really trust anyone or business until they've done what they said they'll do. Once they prove themselves I'll tell everybody, if they burn me I'll tell everyone.
Reviewed July 14, 2017
I just started the process but so far they have been helpful, professional, and have eased my worry. Phillip ** was super to work with! I love that I can track my progress as I go through the program. I hope to be able to resolve my debts without the extra worry of the collection process. Thanks For Freedom Debt Relief.
Reviewed July 14, 2017
I have been in the program for 4 months & they made a settlement with one of my creditors, which is now paid off. I received a text with the settlement agreement and if I accept it (I work 2 jobs & don't have time to check my emails) very convenient.
Reviewed July 14, 2017
Overall my experience with the process in getting me in this debt relief program was very well presented. Assurance of the process kept me at ease because this is a life changing chapter for this household. Thank you again for all the assistance in this matter. Extending thanks for your thought and consideration.
Reviewed July 14, 2017
I am just getting started. So far everything seems fair and that I will be debt free in 48 months. I am hoping this all works out in the end. I am satisfied at this point but I will check back in as the process goes along.
Reviewed July 14, 2017
Initially I was very nervous re: counseling about the debt relief program. Once I spoke with Ryan **, my fears dissipated quickly. He is very personable and was very thorough in his explanation. He obviously knows his trade and what he is doing. I felt a deep sense of relief. I think this is a wonderful program and seems more than fair. My only concern is my credit rating. I pride myself on paying my bills on time or close to it.
Reviewed July 14, 2017
I received excellent service from the agent who assisted me in getting a head start on helping me resolve my debt. Not only was he friendly and personable, he seemed quite knowledgeable and eager to rectify my situation. He answered all my questions in a clear and concise manner. I felt confident with my final decision. I'm new to this type of debt resolution and I can only hope that the future holds bigger and brighter things for me. So far so good.
Reviewed July 14, 2017
So far so good. Have not finished the whole process yet. Welcome pkg, etc. Need to see about the special account today and they said since you took my shell acct info I do not need another account. I believe I do. I was going to set up a savings acct at Iberia bank today.
Reviewed July 14, 2017
This took so much stress off of us. We have some breathing room to manage everyday life. Thank you so much for all your help... This has been a great experience. I would refer this company to my friends.
Reviewed July 14, 2017
I was assigned a mentor I could call with any questions, concerns, etc. He has been a godsend and made my introduction to the program a positive experience. I would recommend FDR to any of my friends. A great deal of stress has disappeared since FDR has taken control of my situation.
Reviewed July 14, 2017
Patience with me, and explain things very well to me. She was polite. She change the dated as instructed and the amount that is to be drafted. Also done a good job at assisting with my husband changing his account information and payment date as well.
Reviewed July 14, 2017
This is not the way I would have preferred to pay my debts, but I did not listen to the voice in my head, yelling - NO! NO! NO! when the timeshare reps were telling us that we were approved to get a credit card to cover the cost of the down payment for an upgrade to our timeshare. We did this 3 times, can you believe that! I can't, but we did. We found trying to make minimum and sometimes a little extra payments on the credit cards very hard. We even paid bills with credit cards when we did not have any other way to pay them. We found ourselves further and further in debt. We had a Sam's card that we were buying groceries on and soon maxed it out! Where to turn or what were we going to do? We would put gas in the car when I got paid, and knew that was all the gas we had to go on until next payday. We were barely making it. Then I lost my job of 26 years, my husband is retired and only picks up odd jobs. What now, believe me I was praying!
I saw an ad on TV about Freedom Debt Relief, but I though, I don't know! That very same day as I turned on my computer there was the ad again. God are you trying to tell me something? I called! Praise The Lord!!! Kaleene **, the person that I first spoke with could not have been more helpful or kind. She walked me through the steps and did not make me feel like I was a terrible person, but she gave me HOPE! This is the first month we were able to get enough groceries, and we paid cash!!! Thank you for your service! And thank you for helping us!
Reviewed July 14, 2017
Kind and compassionate. Helped ease our anxiety over finances. John was a much needed lifeline. He explained everything in detail and stayed on the phone until all of our questions were answered. We couldn't believe how fast the service was. Truly are feeling blessed to have been recommended to Freedom Debt Relief!!
Reviewed July 14, 2017
I have had wonderful help with everyone I have worked with. I am having a little trouble with Chase Bank but I will deal with it. Thank you for not making me feel like I was trying to get out of paying, I wasn't.
Reviewed July 14, 2017
So much stress was relieved when I turned over my accounts to this company. Best decision I have ever made. Every person I talk to was extremely professional and helpful. Tools are available to see your accounts online. You have access to your accounts at your fingertips.
Reviewed July 14, 2017
I'm glad I made the call today. I didn't know if I was making the right decision but your representative, Jeremiah ** reassured me that the process will be smooth and that he'll help me get situated to becoming debt free. Jeremiah did exactly that. Now I can look forward to a new beginning. Jeremiah was also kind and patient. Jeremiah made sure I understood the process.
Reviewed July 14, 2017
They have been good in getting my payments down. They are good in negotiations. They keep you up to date on everything they do. I am very happy with their service. I would recommend them to my friends and family.
Reviewed July 14, 2017
We are just starting out on this journey, but so far the experience has been great. Our debt consultant Venetia has been wonderful, friendly, quick to respond and knowledgeable. You can tell that she truly enjoys helping people and without judgment. The program itself seems great as well, love the "dashboard" to be able to keep track of our progress and how they will keep us informed through this whole process... And the savings we should see from this is great. There is no way we would be able to get through our debt in 4 years on our own. Feeling good about our upcoming journey through this process.
Reviewed July 14, 2017
Have had a good experience working with Cristen **. She has been very helpful working with me at this time of hardship. Great service and understanding. So nice to have direct contact with this service. Just starting this process and if the rest of it is as good as the enrollment I will be very grateful.
Reviewed July 14, 2017
When I initially enrolled in the program I asked an associate how is the fee. That associate informed me that it was 7%. Another associate said that it was 24%. And last but not least another associate informed me that it's based on the initial balance. So I was lied to. So I need to know the true cost for each settlement balance.
Hello Mr. Crenshaw,
While it may seem confusing, it sounds like all of the responses you were provided are correct. The settlement fees may be 7% annualized, however 24% of the balances when enrolled into the program. I hope this clarifies but if you would like further explanation, we would be more than happy to reach out to you! Please let us know the best time that we may reach you at!
Reviewed July 14, 2017
Our family had gotten into a pickle and this was my last resort. All of our debt is old debt, so it made it a bit easier and less stressful for us. Chris was there every step of the way. He adapted to my time restraints, addressed my concerns and was never negative towards me at all. So far in this process I love it. They have catered to me and my needs. They have answered all of my questions without beating around the bush. I can't wait to be debt free!
Reviewed July 14, 2017
Tony knew what to do to help me. Explained how it works with words I can understand. Clear steps given at all times as he was signing me into this program. I appreciate his knowledge and feel I can trust him therefore trust your company to help us get Debt Relief.
Reviewed July 14, 2017
Everyone that I have spoken to from the first contact, throughout the whole process treated me with respect and concern. I appreciate their professionalism. It made the difference in getting through each step of the process. Thank you to each member of my assigned team.
Reviewed July 14, 2017
I have been very impressed with the services offered by FDR. They are always on point when I call with concerns or questions. I am looking forward to the day when I am debt free and with this service, I can see that come to reality.
Reviewed July 14, 2017
We were explained everything clearly, answered all our questions & concerns we had. So far it's all going great. The Dash board is good information, we just started this program but we think that is going to be a big help to us with our debt. I am glad that I made the call to find out what this program was all about.
Reviewed July 14, 2017
Both agents I spoke with were very informative and patient. I feel a huge relief after signing up with your program. Will be glad to receive welcome packet to read and learn even more! Can't wait to see how the negotiations go and how long they take.
Reviewed July 14, 2017
Enrolment: Had a wonderful time with Jennifer. Very professional. Answered all question. Assisted me by explaining everything I needed to know. Stayed on phone with me and answered all questions. All information was explained before left off phone. She was very helpful.
Reviewed July 14, 2017
I could not believe that there still exists honest business! Elijah was particularly fantabulous!!! He is more than fabulous and fantastic. Edwin from Welcome team was also amazing and very patient. Thank you to the founders if FDR for keeping true to your promise of helping people get out of debt!
Reviewed July 14, 2017
Finding yourself suddenly unable to pay your bills is a horror that sets off your anxiety levels to the max! You get the rent paid, then the utilities and then you need food... but what about all the credit card bills. It was making me sick, more sick than I already am, and causing my sleep to be even worse than the pathetic state it's already in! But then one day I saw a small ad: FREEDOM DEBT RELIEF~ the word Freedom really caught my eye and I seriously needed that freedom from the mess I'd made of my finances... you never know when illness will strike or when your existing illness will explode and I desperately needed help, so I called. Betsy was the person, a kind of angel, who answered my call and after our conversation, I must say, I felt like the world had been lifted off my shoulders. I told her I felt really bad about my situation, she listened and then explained how their procedure worked and I knew This was the way to go.
Bankruptcy is very expensive these days and if I could work it out that I could come up with some money to pay at least a portion of what I owed, it made me feel a bit more responsible for taking care of the debt I'd accrued. So far FDR has been working wonders on getting my debt balances reduced by half to a third~ these people are very experienced in the area of negotiation! I also was impressed with the additional support of attorneys whose area of expertise fits right in, should I ever be in need. Due to my poor judgement in the past and loaning money to "friends" who never paid me back, I had to go the bankruptcy route, and to be honest, this is a way better choice and I feel much better about the whole situation than I did before. In a couple of years, which will fly by seemingly in an instant, I will be out of debt! Needless to say, I now operate on a cash only basis.
Reviewed July 14, 2017
I've been struggling with financial hardship and I'm so glad I found out about and enrolled in FDR! Thank you Philip ** for thoroughly going over and explaining the program and even stopping to answer my many questions. You were very kind, considerate and patient. Also, the Welcome Agent, Dillon was very efficient and thorough. Great customer service! I would highly recommend this program to those that have more month than money and are ready to get out of debt!
Reviewed July 14, 2017
He was patient, courteous, KNOWLEDGEABLE, kind to an old lady... He made the volumes of "stuff" to fill out go smoother. He is a great employee. I am just overwhelmed with all these forms and Griffin was very helpful. I am hopeful that we get thru this with this old lady. It will certainly help with a difficult and sad family situation, Griffin made I relief take the place of anxiety.
Reviewed July 14, 2017
I have been very pleased so far with the service I have received from FDR. Everyone has been very sympathetic and understanding of our financial situation. I would recommend to a friend. The customer service is awesome and that helps a lot.
Reviewed July 14, 2017
Great customer service and was very informative. My agent talked to me about the process and had a positive attitude that I know he would help me through this process. Would recommend them to friends and family who need help. Thank you for the breath of fresh air!
Reviewed July 14, 2017
Very easy to understand. Robert was friendly and nonjudgmental throughout the process. Very thorough with verbal instruction and email follow up. Fair and generous assistance. Welcome call and email reviewed everything very clearly. They provided direct phone number for customer assistance. It was clear that they are genuinely there to help with debt relief.
Reviewed July 13, 2017
So far I have received good service. Looking forward to paying off all my debt maybe sooner than scheduled! 2019. Waiting for the freedom from all my debt. I have received prompt answers to any questions I may have concerning deposits and payoffs.
Reviewed July 13, 2017
We have been in the debt reduction program a short time but we have seen progress going on our debts. We have received emails alerting us on what is happening as well as the client dashboard. We are very pleased with Freedom Debt and we are sure that it will continue for myself and my wife. I would recommend Freedom Debt to relatives or friends.
Reviewed July 13, 2017
Excellent! I was treated with sincere professionalism, courtesy, and understanding. I appreciated speaking with Bree **. Wonderful human being. I would definitely recommend this service to others. I was very leery at first to place myself in one of these, but I am glad I chose Freedom Financial. Truly made me feel at ease and less like I truly messed up. Thank you!
Reviewed July 13, 2017
I've only been in the program for about a month, but I'm very pleased with it so far. Everyone I've spoken with has been extremely helpful, positive and encouraging. If this level of commitment continues throughout the process, which I expect it will, I will be a very happy camper!
Reviewed July 13, 2017
Being on a fixed income, I did not even think that I could even qualify for this service. Thank goodness I did, and a program exists just for me. In 2 days Cristen had me not only saving hundreds a month, but I will be debt free in 2 years instead of never. Ecstatic!
Reviewed July 13, 2017
I had to have extensive work done on my home and used my credit cards. Before I knew it, I was overwhelmed with bills from the work being done on the house as well as normal monthly expenses. I really CANNOT express the relief I felt when FDR took over my accounts. I thank God for letting me learn of FDR and the mental and emotional relief I received from their help.
Reviewed July 13, 2017
Debt relief application: Frank was very helpful and polite. He made me feel like we are not alone in this situation. Everything was done is a professional manner. He made me feel comfortable and made sure I knew what was happening and what to look forward to.
Reviewed July 13, 2017
Just started with Freedom Debt Relief in June and they have already negotiated 2 of my debts. The customer service is really good and they take the time to listen to any questions or concerns you may have. They want to help you with any concerns or problems you may have. I would most definitely recommend Freedom Debt Relief to anyone looking to get out of their debt problems.
Reviewed July 13, 2017
The peace of mind in knowing Freedom Debt Relief is assisting us with this issue has been monumental. Michael ** is such a great person to have on one's team. Keeps me up to date and informed. Kudos to Michael and Freedom!!!
Reviewed July 13, 2017
I would most definitely recommend to a friend. Angeleah ** absolutely GREAT, very pleasant, very informative, could not have asked for a better agent. She definitely is an asset to the company and you are very lucky to have her as a part of this organization. I look forward to working with her in the near future.
Reviewed July 13, 2017
Have talked to several agencies. This is the only one I feel totally confident with. Already I feel great relief as everything was fully explained to me in a manner that I know I am in control and can meet my payments into the program, then have money to either save or use as I need. Thank you.
Reviewed July 13, 2017
I have felt much relief from the help I have received. Kevin was nice, attentive and made me feel at ease about this tough decision to correct my debt issues. Many others have made me feel like a failure about having out-of-control debt, but not FDR. This help is much appreciated and welcomed by both my husband and myself.
Reviewed July 13, 2017
I cannot be more grateful for this system. Freedom Debt Relief really works with you to resolve debts. I am more than happy with the results so far. I am not yet fully released, but I will be soon. Great experience, great system, great people!!! Thank you very much!
Reviewed July 13, 2017
I am very please with the service I got today, Jennifer was amazing. I'm so happy I can have a better life from this point on. Thank you so much. It will be a great feeling to be sent free, I never imaged that was even possible. A new life, a new me, now my kids and I can live happy and I can help put them through college. Thank you again.
Reviewed July 13, 2017
Bree was absolutely great and knew what she was talking about. Very easy to talk to her and felt very comfortable. Would definitely recommend her to others if they were in need. Can't wait to get started on my road to debt freedom. Great job Bree!
Reviewed July 13, 2017
Fast friendly advice and help with my debt. I can now look to the future with financial freedom from all the credit card debt. I would recommend this company to anyone who is feeling the weight of credit card debt.
Reviewed July 13, 2017
This company follows through with what they say. I was amazed at how fast they began working on my financial situation. Their employees are prompt, understanding, and knowledgeable. I fully expect in the future to give them five stars.
Reviewed July 13, 2017
I couldn't be happier with Freedom Debt Relief. The gentleman that is helping me is very knowledgeable, & very kind working with me. I've been treated kindly & with respect given my debts. I would highly recommend your company to anyone in need of debt relief services.
Reviewed July 13, 2017
I became severely in debt when I had to stop working and become full-time care giver to my husband. We have both had medical issues and I needed help. I called and spoke to Josh, who was very kind and helpful and has given me some hope to get thru the next few months and get back on track. I know it won't be easy, but I again appreciate his kindness and support. I would recommend them highly.
Reviewed July 13, 2017
Great service. The service's supportive is great. Especially, they always communicate with me. I always know where they stand with me because they always keep me post about my account. They always try to empower me when comes to business. I would recommend to my friend about this service.
Reviewed July 13, 2017
Very fast & precised, simplified, & they followed me closely during my application until now. Response promptly & explained in detail. For some request, they are flexible. All calls are answered immediately 24 hrs ESP I'm calling outside US at times.
Reviewed July 13, 2017
I have had no problems with being enrolled and getting feedback from advisor and the NLLG. If I have to change a payment date the advisors are very friendly and accommodating. If I have any questions I can always get a hold of someone.
Reviewed July 13, 2017
I was very scared when I first began this venture. When you made my first settlement I was happy and more relaxed. Keep it going. I will gladly recommend your firm to anyone that has been snarled in the extremely high interest rates of credit cards.
Reviewed July 13, 2017
I am so thankful that this company was able to help me. I have had lots of surgery for breast cancer and back surgery. I needed help with my bills and you have worked hard to help with my debt. I thought that I would have to lose everything but you keep that from happening. Thanks for your help and understanding.
Reviewed July 13, 2017
At first I was very skeptical about this program, but after speaking to the representative(s) and getting a better understanding on how things work, I now know I'm on my way to financial freedom! I'm fairly new to the program but I feel confident about the outcome! Charles was excellent in explaining everything to me. I couldn't have asked for a better person to get me through that initial first phone call! I would definitely recommend this program to anyone who finds themselves in debt where they feel there's no way out!
Reviewed July 13, 2017
I have a great experience with them because they are so professional and accurate with the job. I can recommended to anybody that have debt problem because they accommodate you the best that they can. Affordable to your budget make it more easy for the client.
Reviewed July 13, 2017
Joining FDR was probably the most difficult decision I've ever made. But, Brian, took my call, walked me through the process & made me feel comfortable. His attitude, reassurance, & personal touch made me feel that everything will be fine!
Reviewed July 13, 2017
I have account that the final payment was sent in 10/2014 and it still show pending. It is the only one left open. I have been trying to get this resolved but nobody will answer me why it is still open and you still want me to keep sending you money when everything has been paid off. If somebody was over seeing my account properly it would not have taken 3 years and me calling about to even get somebody to try and look at it.
Dear Mr. Morris,
We apologize for any delay in resolving issues with your account. We would like to reach out to you and review the options we have at this time. Please let us know the best time that we may reach out to you.
Reviewed July 13, 2017
I really wasn't sure about doing this debt relief because I've kept my credit score in good condition, but I wanted to retire in a less than 10 year. So far it has been a good decision that I have made and I've save a lot of money in the short time of doing this.
Reviewed July 13, 2017
I have traveled around from company to company to find the right fit for me. Kim took any concerns and questions of mine, and put them to rest. She even opened my mind to other options available for me, since I have excellent credit. I've never felt so comfortable talking about my finances over the phone and giving my information. Kim is not only professional and informative... but overall nice to talk to! A+ for customer service! Thank you! :)
Reviewed July 13, 2017
I worked with Tim ** and he explained everything in detail and step by step process on how to fill out every form and even email me forms ahead of time instead of waiting on them in the mail. Tim was very professional and knew what he doing without hesitation. He was very professional.
Reviewed July 13, 2017
I've gotten an answer to every question I asked. I get to speak to a real live person every time I call. There were times early in the program when I was in a bind and the associates handled my issues expertly, they were encouraging and concerned and passionate about my well being.
Reviewed July 13, 2017
So far all going good... happy about the service and promising. Reaching them is not difficult. They answer all the questions you ask and help you in all the ways. Keep promises up and running. Information is very clear. Hope things would be better and better in the future. Very good customer service and always responding to customers.
Reviewed July 13, 2017
I do not know what I would have done without the expertise of Freedom Debt Relief. They are professional and always helpful. My life has been turned around for the better. This program saved my financial future. Thank you so much!!
Reviewed July 13, 2017
I was a little nervous and hesitant about this program, but all my questions were answered immediately and Tony was a really big help. I am looking forward to getting ahead on my further! The process was extremely simple to complete and Tony walked me through the process.
Reviewed July 13, 2017
My personal experience with Freedom Debt Relief is absolutely the best. Starting off with the representative that took the time out to understand my situation, was remarkable. I noticed the patience, kindness and most of all trust that was provided to me. I did not have any doubt in the beginning that what they offered to me would fail because it did not and I am more than grateful to them. I have a clear mind now and feel so much better that my stress was taken away by them. I will recommend Freedom Debt Relief to all my family and friends. Trust me. They are the best!
Reviewed July 13, 2017
I had a lot of credit card debt and was only able to make my minimum payments. I contacted Debt Relief and was a little skeptical, however they proved to be true. They got my completely debt free in 4 years. I am truly thankful and so relieved to be out from under all that credit card stress!
Reviewed July 13, 2017
Randy was very helpful and explained everything that would be happening. And got back to me in a timely manner when he had to check on something. When I was filling out the paperwork on the computer he explained everything step by step. And when he transferred me to another person he was polite.
Reviewed July 13, 2017
Lloyd was very thorough explaining the process and what to expect. He showed extreme integrity by calling back when he said he would. It was an overall great experience. I cannot wait to be free of this credit card debt.
Reviewed July 13, 2017
Extremely happy and satisfied with Freedom Debt Relief. Highly recommend to anyone who needs help to get out of debt quicker and hassle free. It is truly easy and painless. I highly recommend to my family and friends. I will be debt free very soon and it is quite a relief.
Reviewed July 13, 2017
It has been a pleasure to work with the people at Debt Relief. They have been helpful, courteous, friendly and very nice. I am a person that pays their bills on time even though it was taking all of my money. And the hardest thing was to stop paying my bills but I had Kenneth to talk to about it and managed to do it so that they could all be paid off. Thank you Debt Relief.
Reviewed July 13, 2017
I'm still in the early stages of the program but FDR has been very helpful, and taken a lot of weight off my shoulders. The program and website are very easy to use. FDR gave me a peace of mind and comfort knowing that my debts are being handled.
Reviewed July 13, 2017
I filled out an online form regarding information on Freedom Debt Relief that I found on Pinterest. I was looking for ways to pay off my credit cards. They called me almost immediately and answered all of my questions. They walked me through the whole process and when they said they would call back they did in a very timely manner. I was very impressed with the care I was given.
Reviewed July 13, 2017
He was so much help to me. I felt like a weight was lifted after speaking to him and he continues to help. I cannot thank him enough. I would recommend him to anyone in need and I would recommend your company. Everyone I have had contact with has been very professional and courteous.
Reviewed July 13, 2017
I wanted my password to check our progress and never received it. I was told I would receive paperwork to finish never received it. Otherwise I am happy with what has been done so far. We will be out of town. My husband has a 1 month job.
Reviewed July 12, 2017
Tierrell ** has been consulting me in the past few days and talking to him has been really comforting. The man knows his job and has all the answers. Every time I called he picks up and is always willing to help with my questions. He's very professional and patient. He work with me around my schedule and always called back on the time he said he was going to. I'm glad he's my debt consultant.
Reviewed July 12, 2017
I am happy to get my debt behind me. I had no idea how to get off from under the large load I was under. I was able to get debt free in a little over 3 years. I have told other people how I found Freedom Debt Relief and the great program that they have and how fast it worked.
Reviewed July 12, 2017
I was sent an offer for a fifty thousand dollar personal loan, so I called about it. I gave the interviewer some info and he said that the underwriters would not approve the loan but he would put me in a program to settle my debt. I was not sure this was what I wanted to do, he said if we didn't do it now he could not get me the same offer. I felt very rushed and was still not sure I wanted to do this. He told me I could get out any time I wanted! Well I did as he suggested.
After thinking about it, I decided I wanted out and called him to let him know. He was very pushy about me staying in the program, but I insisted and he said he would do everything needed to get me out of the program and avoid having money drafted from my bank account, but they still drafted my account 10 days later. I am still trying to get my money back! Also I was able to borrow the money to pay off my credit cards with a low interest loan. I was very uneasy about this whole deal, now I know why!!!
Reviewed July 12, 2017
I've called several times to add accounts. I have faxed over the account info as requested. It has been a month or more and no one has called or email me back. I've called to check on this and y'all tell me someone will be in touch but no one emails.
Dear Ms. Andersen,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
All persons involved were great and very nice. Information and items describing whats to be done was great. My contact Jon, was very understanding. The recommended payments and numbers were good. Others I talked with were just as good and understanding.
Reviewed July 12, 2017
So far my experience with Freedom Financial has been positive. They have been helpful and supportive throughout the whole process. I would recommend them to help solve money problems to everyone. The website is easy to navigate and they have always gotten answers back to me when I misunderstood any issue.
Reviewed July 12, 2017
Freedom Debt Relief has been wonderful to work with thus far. I look forward to the day, in 4 Years, when I can be relieved of debt. Thank you Freedom Debt for being so helpful. I can sleep better at night knowing I am working towards a better financial future.
Reviewed July 12, 2017
Since I've been with Freedom Debt Relief they are great to work with and answer questions. They have already paid off one of my debts. If you're a client you can review everything that they are doing to with the money that is put in every month to build up so they can again negotiate with the credit card people that you're in debt with. I would highly recommend them.
Reviewed July 12, 2017
Everyone I came in contact with was friendly and knowledgeable about the business. Setup was easy to follow on the dashboard. I had to call about my draft date and the representative took care of it right away. We set up a draft for three days out.
Reviewed July 12, 2017
Client specialist Johnathan directly called me to check up on my progress, also he walked me through everything about the program, the in's and the outs. He is a true gem. He told me that he would have to wait for underwriting, but called me back within a 30-minute time frame.The next Day I was on board. I am a little concerned right now with my payment. I may have to get a lowered payment.
Reviewed July 12, 2017
Very informative and very helpful service. Ignat is a great agent that follows up and follows thru. I was in dire need of a program like this, thank you. I am hoping all will be taken care of so I will have a peace of mind. Thank you to all the representatives who represent your company.
Reviewed July 12, 2017
I could depend on FDR for my creditors and leaving me worry free. They kept me up to date with the creditors that we paid off and any agreements made. I depend on them for peace of mind. I am very happy with Freedom Debt Relief. I am glad I joined. My husband is too.
Reviewed July 12, 2017
Ira was very good at what he does, I give him a 5 Star for service. From the very beginning to the finish of my program set-up Ira was very professional and considerate. He presented all the information very plainly and was very easy to understand.
Reviewed July 12, 2017
Debt Resolution - Today was my first experience with this company but Linda made it painless. The overwhelming feelings of all we've been through in the last couple of years finally feel like they are coming to a close. I am hopeful all will work as planned.
Reviewed July 12, 2017
I have only been involved in this program for a short time, but have already had two accounts settled. I have been very happy with the service and the people have been very nice and helpful. I am so looking forward to getting the rest of my accounts settled and be on my way to financial freedom. Thank you and God Bless.
Reviewed July 12, 2017
Mr. Angel ** was very professional and helpful with me and my wife. We will refer him to our friends if they need to consolidate. Our son and wife recommended him to us, so we followed-up with Angel. Thank you!!
Reviewed July 12, 2017
If I know someone I absolutely would recommend but don't at this time! As for me, I am amazed at how quickly and professionally everything was handled! I feel like a ton of bricks were just lifted off my shoulders. Oh such great relief knowing how much Freedom gas helped me! 5 stars all the way! Thank you!
Reviewed July 12, 2017
I am very happy to find FDR group of people that are willing to help me. I am grateful to them. I want to give Thank You to Mr. Quentin **. He was the first person I have the pleasure in talking to about the program. He guided me and got me started on the program.
Reviewed July 12, 2017
I called Hannah ** with some questions regarding the accounts that we have in the program. Still waiting for reply back. Although the process for Debt Consolidation started, I need to know why these accounts in the program are still taking money out of my Bank account even after I've switched OFF the Automatic payment. The payment for the Debt Consolidation has been taken out from our account and yet some of these accounts are still getting payments from me. It's Double Paying! Please advise. I need Hannah to call or email me back as she said she would at the time when we signed up.
Hello Ms. Manalang,
We are sorry to hear about the creditors continuing to debit your bank account. While Freedom Debt Relief is unable to stop these debits, we can always provide you with advice and options for reaching out to your bank to stop the debits. Please let us know the best time that we may reach out to you so that we can further discuss your concerns.
Reviewed July 12, 2017
Resolving debt was made easy, people are happy to help us out of financial debt. Feeling like there is a light at the end of the tunnel. Lawyers were easy to work with, when one bank sued us and harasses us.
Reviewed July 12, 2017
Every time I've called in for a I've got a very good representative except the last time. He was little rushy. Maybe he didn't understand what I was trying to do. My husband's out of work. He can substitute teacher. He teaches 9 months out the year and in the summer he doesn't give any money and I was just looking for a little bit nice, but I don't think he really understood what I was talking about. Kind of understand maybe what I was trying to tell him. It was just for a couple of months coz I don't think he understood.
Reviewed July 12, 2017
Freedom Debt Relief has been a very good partner in gaining financial freedom and I would recommend them to anyone seeking relief from their debts and that want to control that freedom. Thank you for all of your assistance and I look forward to continue solving my debt problems.
Reviewed July 12, 2017
Had a very good experience with Rayn ** and am happy to be in the program. A+ for Ryan as he is very good rep and company is very lucky to have him on staff. We are pleased with the company policy and would recommend this program to anybody that is in need of debt relief.
Reviewed July 12, 2017
Miss Linda ** assisted me a lot and explained the process and details. Goal is to handle all written and verbal communications to my creditors and to ensure the best result. They provided me all details and phone numbers to financial consultant contact numbers. Contract and agreements are been explained to me and I understand very good and very well. Thank you.
Reviewed July 12, 2017
Freedom Debt Relief has been really great with helping us to start resolving our problems with our debt. They are there for you all the way thru the entire process. That eased our minds a great deal, just by being informative and on the ball about getting things taken care of quickly. We can always call them if we have any question or concerns. We would gladly recommend them to any of our friends or family.
Reviewed July 12, 2017
Joshua was great at explaining your program and answering all my questions. Great follow-up and responsiveness to any concerns. Felt very comfortable in dealing with Freedom Debt Relief. Process was quick and trouble free with total explanation of all aspects of the process.
Reviewed July 12, 2017
I am very pleased, everything was so easy. When I recommended you to my daughter she was and is very pleased. And I have told some my friends too. I would also like to tell you I have considered other companies but you were the one I chose.
Reviewed July 12, 2017
I joined Freedom Debt Relief as I hit financial hardship becoming a single parent. The hardest in this is the beginning and the calls you get from the creditors and when I reached out to Freedom Debt Relief I got virtual no help. I was told to call. My phone company have the calls blocked as well as referred to an app for my phone which to use said app cost money. That didn't make sense. I had a big size of money in my account and had a few accounts that could have been settled, in my option, and they were not.
I am still on the fence on if this will help me out or not as the payments they require are very high. Even broken out into two payments a month it still a big chunk of money. I understand completely it is MY debt and they here to help. Just wish helping cost me a little less a month and maybe then being quicker on settling my accounts. One account was only $500 and I had well over that in my reserve account. Just maybe attempt to settle your accounts on your own, stop paying your accounts. Save up money and then settle up on your own. That's basically what this company is doing. At least for me they are. I completely appreciate their help and just wish it cost me a little less.
Dear Ms. Hoffman,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
I'm glad that I found this company to represent me, although I regret putting myself in this position. I've only been in the program approximately 8 mos and have already settled on one of my larger accounts. I'm extremely thankful. I now look forward to the future as I learn to manage my credit better. Thank you Freedom Debt Relief.
Reviewed July 12, 2017
Even though I've only been FDR a few months they've already negotiate a settlement with one of my biggest creditors. With their help in setting a payment plan, I now have money left over after paying bills. I would recommend you guys to anyone wanting a fresh start.
Reviewed July 12, 2017
I was becoming stressed out from the overwhelming debts my wife and I incurred over the last 7 or so years from health issues and expenses to poor decisions. The best decision we have made recently was accepting Freedom Debt Relief's offer to help us get relief from our debtors by letting them negotiate reducing our debts and paying off our debts in a time frame that as senior citizens we will be able to enjoy the latter part of our lives debt free other than everyday expenses to live.
Reviewed July 12, 2017
I am satisfied with their service. They were always polite and kept me very informed on every step. The only thing that surprised me is my payment went up. After talking to them asking a lot of questions I understood it. Nothing was hidden at all. If you are not willing to go all the way through the program you shouldn't start. It is working for me.
Reviewed July 12, 2017
When I was in serious money problems, I went to Freedom Debit Relief. Did not know if I could trust them, know no one who ever used them. But I was put at ease and they have gotten me on the right money track in a matter of a couple years. They are the BEST!
Reviewed July 12, 2017
Things moved slowly at first to build equity in my account. Many of my creditors said that they do not negotiate with Freedom Debt Relief. I wished there was a way that FDR would forward power of attorney and talked with creditors to minimize phone calls to me. Then I was contacted by a loan company associated with FDR and turned down for a loan because of debt to income (this is why I am with FDR). My payments to FDR have been consistent and automatic... Why no loan?
Hello Ms. Harper,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
They are doing well. I am happy with progress. Hopefully I can get out of debt a lot sooner than the 3 years. And hopefully I can put in more than what they are taking out right now in another couple of weeks or by the end of August.
Reviewed July 12, 2017
Very satisfied that I reached a representative that was articulate, thorough, friendly, genuine, concise, respectful, patient and left me with only a few questions about the program which were quickly addressed. Entered the program with doubts as to the value of any such program but for my situation it is a fit.
Reviewed July 12, 2017
Jacob ** was very helpful in leading us through the process. He was knowledge in what he was doing and patient with me as I was trying to understand the process. He made me feel comfortable and at ease. He was respectful and sensitive in our particular situation and wanted to help.
Reviewed July 12, 2017
I was satisfied but, I was not happy that I was not informed on a few things. I did not save any money but hurt my credit. I had to do the C+ loan to get things settled and with the interest rate I am being charged I would have been better off not doing it. I had a 6% interest rate on my line of credit at the bank. Now I will be paying 25%. I might have saved 10,000.00 but then add back in the 4,000.00 fee and interest rate I am no better ahead. I would make sure it's only on credit cards and not on any high bank ones.
Dear Ms. Schoenenberger,
We apologize for any frustrations you are experiencing with the program and the loan you have received from Consolidation Plus. We would like to speak with you regarding your account and resolve any concerns you are experiencing. Please let us know the best time that we may reach out to you!
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
Very friendly cooperation and informative on the project are process and what to expect. All questions answered timely and when they called very helpful. Would highly recommend this company. They have taken a lot of pressure off me since my husband passing and the nightmare that was as left.
Reviewed July 12, 2017
Fast friendly service, will always answer any questions I have. I am very satisfied with them so far. The phone calls have nearly stopped since I started and my family is much better Financial since the consideration. I would most definitely recommend to a Friend.
Reviewed July 12, 2017
When I visited your offices, I was not sure if I could resolve my current debt situation. Your staff had all the answers though and a plan evolved that very day. It isn't easy, but it is worth every penny and all the effort. Thanks to you all at FDR.
Reviewed July 12, 2017
Every person I have had interaction with has been so helpful & polite. Jim is just beyond helpful, informative and just awesome to work with. They answered all my questions and eased my mind. They have explained everything so clearly and exactly how it is going to work.
Reviewed July 12, 2017
I am very satisfied and impressed of how Freedom Relief handled my debts. At first I was nervous since I've never gone through this type of program, but Lori and Tara and Brent and everyone who I spoke with were very helpful and understanding.
Reviewed July 12, 2017
I am very pleased with all the information I received and with all the answers I received with the amount of questions I asked, I feel your company did a outstanding job. I am looking forward to working close with your staff in paying off my bills.
Reviewed July 12, 2017
The start up process was very quick and easy. Staff was very helpful and answered all my questions. I have one card being paid off already. It is very comforting knowing I will be out of debt in a couple years.
Reviewed July 12, 2017
I am very pleased with the debt relief time of action. The action was very much more than I expected. It has been less than a year and already there has four accounts processed. When I had a question about my account, all I had to do was call on the telephone. The representative was very courteous and calmed my worries.
Reviewed July 12, 2017
I was looking for some help with my credit card debt. I contacted Freedom Debt Relief. I was contacted in a very timely fashion by Kriz. He was able to look up my debts and their balances. After explaining my situation, he explained what FDR could do for me. He went into detail as to what would happen not only immediately, but in the long run as well. I'm very happy I contacted them. I'm able to sleep again. Many thanks.
Reviewed July 12, 2017
Not too much conversation. Need to know what is going to happen with First National's lawsuit soon. And need to know what is going on with the other accounts. I really getting worried. The former company moved real slow.
Hello Mr. Meynardie,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
We are very pleased so far in our process with your company. Everyone we've talked to has been very friendly, knowledgeable and kind. We have had 1 of our debts settled and the other 7 are in progress. It has been a great experience!!!
Reviewed July 12, 2017
So far everything is great. It is a slow process but it is being done. I appreciate how it is being handled. Everyone is friendly and helpful. If I have a problem I can call and get help. I would recommend them to my friends.
Reviewed July 12, 2017
They are very easy to work with and have - already knocked 2 of my debts down to half. It's nice to watch my total debt shrink. Becoming a single mother I was stuck and just couldn't afford the monthly payments. I would've been I debt for 20 years with the minimum payments. Now I'll be out of debt within 4 years.
Reviewed July 12, 2017
My credit has always been very important to me, & these last couple of years have been extremely difficult. Going backwards financially was never something I had planned. I truly appreciate the guidance & support that has been provided to help me get back on track financially.
Reviewed July 12, 2017
Updated on 07/09/2020: Most of my experience was great. The one thing that was not good was a time when I was having financial difficulty some months after I had raised my monthly payment they were not able to go back to the set payment given to me by FDR.
Original Review: I was feeling like I couldn't breathe from the few credit cards and the medical bills I had tried to consolidate in the past. It is overwhelming. So I called Freedom Debt Relief. They are easy to work with and help give you peace of mind and they offer attorney help if collectors are persistent. Mark ** was a gem to work with. Friendly and encouraging help. Looking forward to the journey to be debt free.
Reviewed July 12, 2017
I came across FDR through advertisements and the reviews I read gave me "relief" that I finally found another option besides bankruptcy. I would recommend FDR to anyone seriously in debt. I started the process in January 2017, and by June 1, I already had 3 accounts being resolved. Already $8643 of debt reduced. I am so thankful for FDR, I can finally see through the dark clouds.
Reviewed July 12, 2017
It is taking way too long to negotiate on my behalf. Other companies I know are faster in reaching an agreement. Meanwhile, my credit score is going down the hill as never before in my entire life. I'd like to be confident but so far I cannot. People in the company are very nice when I talk to them but that doesn't resolve my problem. I hope I am mistaken and in my next review, I can say something completely the opposite.
Hello Alex,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
I have just joined, and beginning the process. As of now, I have been satisfied with the timely service. I have received the package and forms, and I have contacted my accounts. I look forward to reducing my debt, and improving my credit.
Dear Ms. Haire,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
Freedom very understanding and helpful for getting my life back on track. Giving me a peace of mind! Thank you. Truly recommend Freedom Debt to anyone who needs help to get their life back on track also help to be financially secured and money smart!
Reviewed July 12, 2017
It is very easy to get enrolled and the individuals I spoke with were very helpful and understanding. To know that my debt is going to be paid off in 4 years is such a relief. Now we can spend our time worry free from trying to figure out how to stretch our paychecks out every month.
Reviewed July 12, 2017
I thought the service was nice and definitely would recommend this to a friend. The website is easy to figure out and filling out the forms was easy! When you have questions they are also quick to respond. Their charge for the service is also affordable.
Reviewed July 12, 2017
Very pleased with your service and care. Everyone that I have worked with has been very professional and always asks if there is anything else they could help me with. They worked with me by dividing my payment into two payments which helped me very much. You can see how pleased I am with Freedom Debt Relief. Thank you for your help.
Reviewed July 12, 2017
I've had a very good experience with the program. Customer service is extremely helpful and always polite. FDR is quick with sending emails/texts when a settlement has been negotiated. I feel much better that they are working for us. I can always call with any questions and always get an answer.
Reviewed July 12, 2017
While just beginning the process, I look forward to working with Freedom Debt Relief in resolving our financial issues. To date the entire process has been very streamlined and easily understood. I look forward to the day when we will have financial freedom.
Reviewed July 12, 2017
Great customer service, for every step of the way!! Can't wait til this heavy burden is lifted off my back. From the very beginning, specialist are there to answer any questions and urge to help with any issues. At first I was worry but as soon I started getting settlement notices it felt a lot better.
Reviewed July 12, 2017
The service from each individual is always patient and informative. I have yet to get someone who was rude. This service is a must for anyone facing credit debt. I would recommend Freedom Debt Relief to my family and friends for sure.
Reviewed July 12, 2017
I would appreciate if Freedom get in touch with my creditors closer. Some claim that Freedom has not contacted them. This leaves me to explain often my position of non-payments. Some claim they do not work with third parties. If so Freedom should let me know.
Dear Ms. Chaney,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2017
Would recommend their service to anyone! They understand your financial situation and are always willing to help in any way they can. They have a great support team and are willing to answer any questions you may have or come across of.
Reviewed July 12, 2017
Freedom Debt Relief has been and still is a blessing for me!!! I would recommend this company if you need to get help with your debt. They will walk you through the process to make sure you understand what is going and time to time will check on you to see how you are doing even on your Birthday. Again Thanks Freedom Debt Relief!!!
Reviewed July 12, 2017
Negotiations were great. Savings even better. I just think that program could have been resolved earlier. In my experience I was never advised by anyone that an account number was incomplete. Communication with the client is minimal and the account could have been resolved sooner if better communication had existed.
Reviewed July 12, 2017
I have had the best experience so far with Freedom Debt Relief. They have worked hard to resolve my circumstances and continue to do so. They have already worked towards resolving three accounts for me. I would recommend them to anyone seeking help with their debt!
Reviewed July 12, 2017
I am happy with the way everything is progressing at this point and looking forward to the goal of completing this experience. Response to my questions are always answered with great understanding and I am treated like someone that you care about. I am very pleased to this point with the service provided.
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