Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 150 Reviews 29435 - 29635
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Freedom Debt Relief has taken the worries of paying all my credit cards and unsecured loans. This allows me to live my life with less stress and worries. I would highly recommend them as their customer service is top notch and they answer all my questions and concerns. I feel as if I have a very professional person on my side.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I enjoy helping others. But I forgot to see where I was and how steep the slope was. It got to the point I did not want to answer the phone. I was glad my phone had caller id. Otherwise, I never would have. Then one day, in February 2016, I had gotten an email from Freedom Debt Relief. Needing help bad, I took a chance and called the number supplied. The customer service person explained in detail how the system would work and what would be expected from me. They sent me a package. I called them back and he went step by step of what they would do and how. And, most important to me, what monthly amount I needed to have available for a draft from my checking account. They indicated with the monthly amount I could have available, that not only could I have the almost $30,000 paid in about 3 years, but the telephone calls would stop almost immediately.

    With not missing any monthly funds available for the drafts, they offered to submit me to their finance firm to supply the remaining funds for FDR to negotiate even more quickly and then I could pay that off in even quicker time. I hesitated at first because everything was moving along at a smooth pace. But then some of my larger debts were coming up and progress started to slow down, so I took them up on their offer. And I am so glad I did. My creditor bills have been all paid (and it is only 7/2017) and I am beginning to see my credit score which was in the 400s begin to move up.

    The big thing I learned is that I am not the federal government, I cannot print money nor can I over spend. Because I am retired and have a limited amount to spend each month, I designed a 2 month view of my checking account, that are attached to each other. So, I can see ahead if anything is wagging its head at me. It is so nice not to be over my head in debt. TO ALL YOU FOLKS AT FREEDOM DEBT RELIEF, THANK YOU VERY MUCH FOR PUTTING A SMILE ON MY FACE AGAIN.

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    Process

    Reviewed July 19, 2017

    Freedom Debt Relief works really hard with creditors to save money and with my credit score. Works fast and easy to understand all details and keeps me inform with each detail. I'm satisfied with this program. I can contact with them at any time.

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    Customer ServicePrice

    Reviewed July 19, 2017

    I have been paying $313 every two weeks, (over $8,100) for over a year. I missed only 2 payments during that entire due to financial hardship and not one of my 13 accounts are paid off but your company makes sure to take their cut off the top of each negotiated settlement. Then since, I was supposedly such a good customer, I qualified for another program through your company that seemed to be even more of a scam, paying my accounts off quicker at an outrageous interest rate of 25%. Very disappointed customer and tired of the same sales pitch every person I talk to from your company attempts to lay on me. Please do not insult me any further by responding to this comment with another pitch. Will not be recommending your programs or company to anyone in need of help. THIS WAS A HORRIBLE IDEA!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Juan,

    We are sorry to hear about the concerns you are having with the program and your account. Although, we understand you would not like us to respond to you, we would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 19, 2017

    From the very beginning Freedom Debt Relief has been a blessing to resolving my financial problems. Very efficient staff. Highly recommend this company to people with financial stress. I was amazed at the settlement amounts the staff negotiated and how quickly this was resolved.

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    Customer Service

    Reviewed July 19, 2017

    FDR was the only possibility due to an unknown person or persons who by sending me a sum of money convinced me to trust them all the way to financial failure and to lose my estate. I tried to pay my debt by cash advances on my available credit until I had no availability. All the time unknown to me a check in the mailbox was reported by my bank requesting more than my account availability. I met with bank security and reported all the calls, names they requested a sum of money sent, phone numbers but all were not refundable.

    FDR negotiated on my behalf and continues to help, yes I would recommend them to all who by our technology today and a need for scrutiny of the internet with heavy or life sentences for those caught scraping the money away from senior citizens. I believed so strong in my list that I placed winning more than what I was giving of my future. FDR keeps me monthly updated plus notifies me when they have a possible resolve and desire my acceptance. Yes I pay monthly but that is used to conclude a greater debt, like I said my account information was tampered with by others. They remain unknown and have moved on. I have changed since my loss of hundreds of thousands, but now I feel better month by month report from FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. McKee,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 19, 2017

    My experience with Freedom Debt Relief has been excellent. A lot of financial stress has been lifted from me due to the help I have received from them. I'm also a lot smarter with my money. I would highly recommend Freedom Debt Relief.

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    Reviewed July 19, 2017

    Very happy with Freedom Debt Relief. They definitely do as they advertise. I didn't believe that I would get out of the financial hole as fast as they are helping me to do. With their help I'm able to see the light at the end of the tunnel.

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    Staff

    Reviewed July 19, 2017

    It has been a good experience knowing that there is someone out there to help out, thanks for your support. I will be looking forward to recommend it to everyone that I know beginning with some friends and relatives now that I know how that feels when you are getting out of debt, thanks again.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    Being in the kind of debt I was in was terrifying. I didn't know there was this kind of organization and service available to help me. I'm so glad I made the call. Everyone, from my initial contact who explained the process to the customer support who helped my anxiety, are life savers!

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    Price

    Reviewed July 19, 2017

    I am pleased to have Freedom Financial working for me. I have had a misunderstanding with two of my debts that wasn't added the day I filled out my application and I turned them in. They have had to add them later and it has cost me much more monthly and is ready causing me to still be in a financial hardship because I am losing 333.40 more dollars of my income in August and I thought my payment would be 450 and now 522.

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    Customer Service

    Reviewed July 19, 2017

    I was having a lot of problems with resolving my credit card debts until I found out about Freedom Debt Relief. There was nights that I couldn't sleep due to letters and phone calls from the debtors. Thank GOD for you that once you took over, I can rest now. Thank you.

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    Staff

    Reviewed July 19, 2017

    Very professional in helping persons with very high debt. I can recommend them. I have now peace of mind knowing that professionals are helping me get out of debt. I recommend to persons with debt to look for help with Freedom Debt Relief. You really have peace of mind.

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    Reviewed July 19, 2017

    I am very thankful for the help you have provide us in this four years. Thank you for consolidate all of our accounts, without you we will not be able you pay all of our accounts. I would not doubt in recommend you. Thank you again for everything. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    The representatives at the company took time to explain each step in the payments, management of settlements, and even advice on stopping creditor harassment. I could not have picked a better team to work with. In addition, the materials in the welcome packet got my journey to financial freedom off to a good start. They even worked with me over the phone instead of only Email, and made sure the right documents went to the right people promptly.

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    Staff

    Reviewed July 19, 2017

    I consider myself a little abstemious but, got into debt due to circumstances beyond my control. As the weight of the financial burden kept mounting, I decided to seek help, and that was when I came into contact with the organization. The person I spoke with initially did it all by settling me with soothing words, while working me thru the plan package to get me out of debt. I have forgotten his name; however, I thank him. For 44 months, starting from 2013 November, I struggled to meet my monthly obligation, and could not believe I concluded that last month. I am about to cry right now. Thank you FDR, if only you know all that you have done to put me in the right stead of my finances. Thank you.

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    Process

    Reviewed July 19, 2017

    Freedom Debt Relief has helped my wife and I see a light at the end of the tunnel, in our process of getting debt free. When we had question, they were answered so we could understand the process better. I applaud the value that Freedom Debt Relief shows in the handling of our accounts.

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    Staff

    Reviewed July 19, 2017

    So far everything has been great. I am utterly impressed. I have been trying to keep up with my monthly payments. I just wish I could transfer money on the account, just so I can get out of debt earlier. Everyone has been really great and keeping me informed of what is going on. I'm just super excited for the future.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Reps are rude and not helpful. All they care about is if I'm making payments on time and have not had any returned payments. Talk down to me and tell me, I'm the one in financial trouble, they are just trying to fix my problems. That's not what I signed up for.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Jay,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    At first I was worried when my creditor started call. I got really concerned then I got these summon. I thought I was going to jail. The lawyers kick in anything got done. Freedom Debt Relief started settling my debt then they turn me on to the consolidation group and they got me pay off and doing good. THANK YOU FDR.

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    Staff

    Reviewed July 19, 2017

    I like the quickness of Freedom Debt Relief. The representatives are very knowledgeable and courteous. I know this cause I've talked to several different representatives and they were all courteous and knowledgeable. I like the way Freedom Debt Relief took away the hassling creditors away from me including cellphone and mail.

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    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    The process was easy and quick. They communicate fairly often. You can log on to your account any time and see what's happening. When we had to call customer service they were good. Directed us to correct area and how to proceed. So far a great service.

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    Process

    Reviewed July 19, 2017

    Freedom Debt Relief really save my life! I would never thought I would get help after what happened to me. It's a long process but it is worth it. Thank you Freedom Debt Relief! I don't know what to do without you! I will be able to start my new life again.

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    StaffProcessTransparency

    Reviewed July 19, 2017

    Thank you Freedom for giving me the peace mind. Mr ** is an excellent representative. He explained everything and help me understand the program. He all had answers to all my questions. I will highly recommend Freedom to family and friends.

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    Staff

    Reviewed July 19, 2017

    So my experience is great. People are friendly and helpful with my questions and work hard to resolve my issues. Also most questions and issues are resolved in a timely manner. I have been satisfied to the point I have referred others to your services.

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    Verified purchase

    Reviewed July 19, 2017

    FDR has done an outstanding job with making settlements with our debtors. They have settled and paid in full seven out of ten accounts in a little over a year. So far, I have not encountered any legal problems with any of my creditors. Finishing the program is a goal I look forward to. Many thanks to Freedom Debt Relief.

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    Staff

    Reviewed July 19, 2017

    Everyone at Freedom Debt has been very helpful to me. I will have my debt paid off in 2020. I had struggled for 3 years just to pay the minimum amount. I was working full time and I woke up one morning in April 2013 and during the night I had a stroke. I had to quit work and go on disability. Thank you Freedom for helping me so much.

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    Reviewed July 19, 2017

    I am working Freedom Debt to get of debt. I would not been able to do this on my own. Freedom Debt has been able to reduce the amount I have to pay off. It would have taken me 20 years to get out of debt paying it only the smallest amount I could pay.

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    Process

    Reviewed July 19, 2017

    I am very pleased with the results of settling my debt. I am glad I made the decision to go with Freedom Debt Relief and looking forward to the day I am debt free. They have been working with me all along going through the process of clearing my debt.

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    Staff

    Reviewed July 19, 2017

    So far I'm extremely happy with Freedom Debt Relief. They are always very helpful. I love when I get a message saying I have a settlement. Everyone is very kind. The staff is knowledgeable and very accommodating. They are very easy to reach. Overall, so far I'm very pleased and cannot wait to be debt free.

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    StaffProcessTransparency

    Reviewed July 19, 2017

    I have enjoyed this financial process greatly. All contacts with your stall has been positive. Quick responses to my questions. Frequent updates on the negotiations in progress. I discussed the company with friends and relatives. I am glad I took a chance and put my trust in your company and staff.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I am very grateful and happy with my service and professionalism shown at Freedom. I do recommend it to anyone struggling with debt. Whenever I've been in contact with these folks over the phone or by email, they were courteous and helped me every time.

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    Reviewed July 19, 2017

    I researched other debt resolutions and by far Freedom Debt Relief has been excellent to deal with. I would highly recommend them. I was in a bad spot in my life and they helped me pull myself out of a hole without filing bankruptcy.

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    StaffProcessTransparency

    Reviewed July 19, 2017

    When I contacted the Freedom Debt representative The first person I talked to was very nice, she was very helpful. She explain everything to me clearly and she was there throughout the whole process. The Client Dashboard was very easy to understand and kept you up to date on everything. I would recommend this company to anybody. I told my sister about. I am very happy client.

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    Staff

    Reviewed July 19, 2017

    We have been extremely happy to be a client. Thank you for all your help. We will also be happy to have this debt behind us. Thank you for everything. It is so nice having a team working on helping us resolve our debts. Less stress is always better.

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    Customer Service

    Reviewed July 19, 2017

    Customer service is always excellent, they responded back in a timely manner. There were times when I thought they moved a little too slow with dealing with the creditors, but upon talking to customer service they always had a strategic plan.

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    Staff

    Reviewed July 19, 2017

    I couldn't be more satisfied. Very friendly, courteous and dedicated folks and their negotiations team is awesome. They have been amazing at negotiating my debt. I love the dashboard. It is very easy to keep track of my progress and the graphs are easy to understand. Thank FDR. Y'all have really taking the load off my stress. One of the best choices I made. Once again thank you.

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    Verified purchase

    Reviewed July 19, 2017

    Never thought will ever get rid of my debts. This guys will fight for you, every penny, each account. I strongly recommend it. They settle your accounts, no just get lower APR. They don't lie you. I had 30k in debts, ended at 14k. No credit card, no matter which one, including those will tell you they don't make deals, will stop them.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Everyone has been so helpful with getting my debt resolved one account at a time. Anytime I have any questions, someone is always there to answer them in a quick and timely manner. My dashboard helps track the progress of the accounts.

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    Customer Service

    Reviewed July 19, 2017

    I am happy for the assistance provided to get me out of debt after my difficult times. They are available to answer questions via phone and keep you informed of status. I cannot wait to reach my goals with Freedom's help.

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    Verified purchase

    Reviewed July 19, 2017

    No hassle debt relief. They take your money and make offers till they settle one. Couldn't be easier and stress. Would recommend to anyone trying to get out of debt. I could not be happier with a company and the results they are getting me.

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    Customer Service

    Reviewed July 19, 2017

    We were in over our head with credit card debt. The more we tried to pay it on our own the more defeated we felt. The calls were never ending and we were living paycheck to paycheck. We turned our debt to Freedom Debt and soon our cc will be paid off. No more headaches of worrying about all the calls. They handle everything.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I am so grateful that this company helped up get out of debt. They were so helpful from the first phone call. I really appreciate the lack of judgement on their behalf. Like most people, you never think that you would be put in this position. And it was so wonderful that these people genuinely want to help you. So I thank you! So much!

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    Staff

    Reviewed July 19, 2017

    My experience with Freedom has been AWESOME. Freedom has helped me resolve a financial crisis that I thought couldn't be resolved in such timely manner. Thanks to Freedom, I'm almost debt free! Again, THANK YOU, FREEDOM for the honesty, professionalism, compassion, courtesy, and understanding my situation in such a dire time of need. Yes, I would highly recommend your services. Thank you again and may God BLESS each and every one of you for a job WELL done!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I love the fact they are nice, professional and on our side. Whenever I have a question they are only a phone call away. They are awesome to work with. I'm really glad we heard their radio commercial. I would recommend them to anyone having financial problems.

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    StaffProcess

    Reviewed July 19, 2017

    Since entry in the program, I've become closer to being out of debt. And the people you contact are always there to help. No matter the situation you're in, they are always there to assist. I would highly recommend anyone in financial debt, to enter in the program.

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    Staff

    Reviewed July 19, 2017

    Very good with calling me on everything that's going on. Very friendly, very experience, I would definitely use them again if needed. They have negotiated about half on all my accounts which I think is great. I would recommend them to all my friends.

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    Reviewed July 19, 2017

    I would recommend this company to help you get out of debt. With company I started out 50K in credit card and that was October 2016 and I am about halfway done and less than 20K left in debt and will be done in 2018.

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    Reviewed July 19, 2017

    In the beginning, it was very difficult. Nothing was being done for a few months. I couldn't make any payments towards all my credit cards. But once my balances build, and they had enough to start negotiations with my creditors, they were able to save me almost 50 percent of my total balance. I'm glad I stuck with it and finally see a light at the end of the tunnel.

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    Reviewed July 19, 2017

    I'm just bless and thankful that Freedom Debt have step into my life. After my divorce I was drowning in my finance. On top of that I have a daughter in college in another state, praise God. But the struggle has been real. So again you all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Sharp,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed July 19, 2017

    At first I was a little skeptical about the whole process, but what other alternative did I have. So for me trust was a big issue. Freedom Debt has shown me that they are very in tune with helping me resolve my debt issues.

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    Reviewed July 19, 2017

    We have had to have the NLLG take on 2 of our creditors and we still had to pay your fee too that you didn't even settle. NLLG made the settlement and it was great. It only took them 2 days and it has taking Freedom a long time to get with the other creditors to set something up but another than that it has been easy to deal with.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Miller,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    It's been a great service and right on the ball with settling the accounts. I would recommend to friends and family! In time I will be debt free. Also fresh start for a new future. I'm so glad the customer service also the representative they're very helpful over the phone.

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    Staff

    Reviewed July 19, 2017

    Pertaining to my personal need and affairs I couldn't be more pleased with the professional outcome. Peace and assurance is once again part of my daily life. Freedom Debt Relief is a 5 star company. Employees over and above 10. Agents, consultants, counsel, outstanding. Ethics, knowledge, understanding abilities

    in resources and resolutions. Best choice for my personal affairs.

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    Process

    Reviewed July 19, 2017

    Freedom has made my life a better one to live! I am absolutely amazed by how fast I have been able to pay down my debt! When I started the program I was certainly nervous, but with Freedom it has been truly amazing to watch my debt be paid in a reasonable amount of time. Thank you all for the "Freedom" you have given me! God bless you all!

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    Process

    Reviewed July 19, 2017

    I have being taken to court by one of the collectors in my program. And because I didn't sign up for the legal representation because I forgot you won't offer your services that I pay for. I don't get it. I hired you to reduce my debt right? And I have to sign up for a program "legal aids" for a free service included with the program. And because I didn't I know have to go to court tomorrow in fact to represent myself with something that you should be taken care of. Your program sucks and so wish I had never signed up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Lewis ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    They are very informative, professional, friendly and are there for you! Every question you have they answer, they follow up and assure the information! Taqiy and Sean have been beyond helpful and I can't wait until my debt is finally paid off! We just started and are very excited!!! Thank you guys!

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    StaffProcess

    Reviewed July 19, 2017

    She was very helpful at explaining the program and what accounts qualified and what accounts do not. Also helping me to find a solution to get my accounts on track at a reasonable fee and a date that works with my pay periods. Very prompt calling me back to let me know I was approved by the underwriter. Friendly and easy to talk to.

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    Process

    Reviewed July 19, 2017

    Made the process of consolidate my debt and paying it off not only a reality, but they took the pain out of the whole process. I am so happy that I've now paid off four of the seven credit cards, and should have my debt resolved in the next 18 months. Thank you thank you thank you! I could never have done this myself.

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    Staff

    Reviewed July 19, 2017

    I have had the best experience with every person I have spoken with along the way dealing with my debt. My life has changed for the better because I can now afford the day to day necessities like food and gas so I can continue to work on my credit score and my future. Thank you FDR!

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    StaffProcess

    Reviewed July 19, 2017

    I am very appreciative of Freedom Debt Relief's program and how they are handling my account! I am grateful to all who are helping me get out of debt. They have been courteous and most helpful when I have had any questions! They have kept my debtors from calling me.

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    Staff

    Reviewed July 19, 2017

    I would like to thank all the people at Freedom Debt Relief for their hard work on helping me get out of debt. I have been recommending you to my coworkers. Freedom Debt is devoted to helping their clients get out of debt and they go above and beyond for their clients. I would recommend this firm to my family and friends.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I have been happy with the service so far. I would recommend it to others. When I call I get helpful people who are knowledgeable and answer my questions. My only wish is that it would go faster but that's not realistic or I could have paid the debt on my own.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Since the first day I called and signed up everyone has been very helpful and knowledgeable about my situation. They made it very easy for me to deposit a certain amount each month and now almost three of my cards are paid up. Great company. Highly recommend them.

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    Staff

    Reviewed July 19, 2017

    I would without doubt recommend you to family and to friends. You have been so helpful and really wonderful to deal with. Thank you so very much for everything you have done for me. This is a huge weight that you have lifted off my shoulders and given me peace of mind.

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    Staff

    Reviewed July 19, 2017

    I can see the future being debt free. It is working great. I can track my progress and makes me want to be successful. The staff is very helpful when I need to move a payment. Easy to read the progress using the graphs and tools. I would recommend it to my family and friends.

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    Staff

    Reviewed July 19, 2017

    Since working with FDR my financial situation has improved dramatically. Everyone I speak to in regards to any questions is always very polite and professional. My credit score has improved and within a matter of about 2-3 months they had settled my first debt.

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    Staff

    Reviewed July 19, 2017

    First I want to thanks FDR group to guide me to resolve my debt problems. I recommend to anybody with debt problems. Apply with FDR for a peace of mind. You go be on very good hands. Thanks so much for you help guys.

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    Customer Service

    Reviewed July 19, 2017

    Great customer service. Zackery ** was excellent in helping me resolve my debts. I was having problem with keeping up with payments of my credit cards since I had to retire. I thought I would never get out of debt until I was checking my Facebook and the ad for debt relief came up. It was a blessing if it helps me solve my problems.

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    Reviewed July 19, 2017

    It was really a pleasure speaking with Mr. **, he didn't seem pushy at all. The whole process was really very simple and I felt very comfortable. The whole experience was truly a God-sent and thank you again Mr. ** for your time and all of your help.

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    Reviewed July 19, 2017

    While I'm excited about getting the bills consolidated, I'm disappointed to see that some fees are close to the amount of the written off amounts. It feels like I'm at the mercy of FDR and that the fees are decided to make a huge profit off of my situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Santana,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed July 19, 2017

    One account was never negotiated. And the last and lowest amount account has been sitting in bulk negotiation for months. No response as to what is going on and I'm still paying the biweekly fee while the money collects. So now Freedom Debt Relief has been taking 400.00 fees for no reason.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Laurie,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 19, 2017

    The staff that work there are very helpful, friendly and caring. Don't know what I'd do if they weren't there to help me get out of debt. They are very considerate and are always concerned. When you need them they are always there to give you their support. Very kind and caring people work for Freedom Financial! Thank you!

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    Staff

    Reviewed July 19, 2017

    This company was a life saver. FREEDOM Debt Relief is great to work with. VERY understanding. They resolved half of my debt in no time. The other half the company's are playing hardball but I trust in Freedom Debt Relief that they resolve them soon.

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    Customer ServicePriceTransparency

    Reviewed July 19, 2017

    We have had a good experience but it started out very slow. We were getting phone calls for months and couldn't get answers for several months and we thought we were in a scam until we finally got some answers. Then we were told that we had to take out a loan at a high interest rate. Communication could be better especially in the beginning so we knew what was happening and what to expect.

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    Reviewed July 19, 2017

    Good job you'll doing but getting late that time my credit is going down. It's ok but cards companies given trouble for me: I am getting letters from them: I am worried so do it faster please. Every day I am going to see letters. My heart beat is very high I am getting letters: Thanks.

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    Staff

    Reviewed July 19, 2017

    They are very helpful. They care about their clients and work with everyone. I would definitely recommend them. They are always walking the steps together making sure clients are comfortable and they are good for their words. A super great team. I had tripped over their company by accident and I am so very happy that I was able to get all my debts together. And they have guided me every inch of the way to make sure that I will be able to have at least savings once I am done. They are exceptional. I am so glad that I've met people who are exceptional and professional in every way. Thank you FDR for being by my side.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I am very happy with the customer service. I have always got very good advice whenever I have called. FDR is helping me resolve my debts in an amazing way. They are very trustworthy and have remained true to their commitments. I'm so glad I'm with FDR.

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    PriceStaff

    Reviewed July 19, 2017

    I was extremely pleased that I was able to determine my bi-weekly contributions that are affordable and not strenuous to my already strained budget. Additionally, each time I spoke with a Representative, I was treated courteously and with utmost respect.

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    StaffProcess

    Reviewed July 19, 2017

    I'm so grateful and thankful for the services you provided and can't wait until I completely complete successfully the program. Once again Thank You and your Staff. Have a Blessed Day. I’m looking forward towards my future not to make the same mistake again. I’m going in SIB KISS Mode. See it Big but keep it Simple. That's going to be my motto. See it big but keep it simple.

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    Reviewed July 19, 2017

    Great experience - FDR has so far not let me down. We were in 75,000 in credit card debt over the years. Paying minimum every month and never getting ahead. Had to use credit cards at one point to pay for basic essentials. That's how we got into this mess. Thank you.

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    Verified purchase

    Reviewed July 19, 2017

    Freedom Debt Relief has done a great job helping me reduce my debt. They have delivered on everything that they said they would deliver on. I would highly recommend them to anyone including friends or family, give them a try you won't be disappointed.

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    StaffProcessTransparency

    Reviewed July 19, 2017

    I have recommended family and friends. The process has been smooth and the staff with freedom debt relief and the consolidation department has been very positive and transparent toward reaching my credit goals. The Consolidation process has been helpful with paying off my debts faster and giving me the opportunity to repay the loan which can have a positive impact on my credit in the long term.

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    Customer Service

    Reviewed July 19, 2017

    Did what they promised to do but make sure you understand what they are doing for you i.e.: contact with your negotiator. Also, how and when they negotiate and what to tell creditors when they continue to call you after you have turned over all your accounts.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Freedom Debt Relief is helping us to pay off our debts. It is up to us to keep up our payments and they help us with our debts. My advice is stay out of debt! If you get in debt call them for help. Friendly service and no judgement on the firm's part.

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    Verified purchase

    Reviewed July 19, 2017

    We have been very pleased with the way things have been handled thus far. We look forward to being "debt free" by 2020. On our own this would have been impossible. We appreciate all that you have done. We always receive prompt attention to any matters that arise. Thank you for your help.

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    Verified purchase

    Reviewed July 19, 2017

    It was hard for me to pay a bunch of different creditors at different times of the month. Freedom allowed me to make easy, bi-weekly payments and they handled the creditors. I have 3 settled and 2 more to go. Thanks Freedom Debt Relief for making life for me and my family a little easier.

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    Staff

    Reviewed July 19, 2017

    I really appreciate FDR for taking a lot of bills off my hands. The bill collectors have stopped calling because of Freedom Debt Relief. They also provide lawyers if one is needed. When I was unable to meet my monthly payments, FDR reduced my payments.They are here to help. I'm glad I chose them.

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    Verified purchase

    Reviewed July 19, 2017

    I have been so impressed with how quickly Freedom Financial has helped me resolve my debt... It would have taken me much longer to pay off these debts but they were resolved in half the time, and the best part was that I didn't have to deal with creditors calling me at all hours of the day. I without a doubt would recommend them to anyone needing their assistance in handling any and all debt resolution.

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    Verified purchase

    Reviewed July 19, 2017

    I was looking for a way to pay off my bills faster. I considered a consolidation loan, but then I read about Freedom Debt Relief and their negotiation methods to settle bills with creditors faster. I have now been in the program for 10 months and have 3 structured settlements. FDR was able to settle with my creditors for around half the amount owed. I highly recommend this company to anyone anxious to pay off bills. You must deposit a set amount in your account every month to complete the program until all creditors are paid.

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    Staff

    Reviewed July 19, 2017

    Since day 1 they have been very helpful. It feels great not to have to worry about all the debt, to know they are here to help us. They meets your needs and take good care of you. No hidden fees everything is as they said from the beginning.

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    Customer Service

    Reviewed July 19, 2017

    Very happy with Freedom Debt Relief! Customer portal online, customer service always great! My only issue would be with the percentage FDR takes for services. I could be debt free already with that money. The relief of not dealing with the phone calls is worth a lot. But knowing what I know now I could have settled myself and did with one. Overall I'm very happy with FDR. At the time I had no choice and you were great! Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Laviani,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 19, 2017

    Everyone working with this company from the beginning was positive and understanding. Dan ** was honest and positive when working with me. Everyone we have had to contact (Mr. **) have been very helpful. I would recommend and have recommended this company.

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    Verified purchase

    Reviewed July 19, 2017

    I am very pleased with the help I have received from Freedom Debt Relief. I can breathe easy knowing they have my back. I'm looking forward to a debt-free future, and I owe it all to them! Thank you so much for everything you have and are doing for me.

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    StaffTransparency

    Reviewed July 19, 2017

    My experience was awesome. Everyone I worked with was caring and worked hard with my creditors and got me the best settlements. They walked me through everything and made it so easy for me. The stress of my debt was such a relief with an awesome bunch of people at Freedom Debt Relief. I highly recommend them. Thank you all for helping me get through my debt problems. God bless you all.

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    StaffTransparency

    Reviewed July 19, 2017

    Great company to me so far. Clearing us my mistakes little by little... I appreciate what they are doing. All my interactions with them have been positive. Highly recommend this company. I hope to have my debt paid off in at least 2 more years because of their efforts.

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    Staff

    Reviewed July 19, 2017

    It's been a pleasant experience and very helpful and informative. They were able to assist me with all the issues and questions I had. They supplied me with all the information I wanted and needed. I've even recommended some people to use this service.

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    Customer ServiceTransparency

    Reviewed July 19, 2017

    I appreciate all this company has done to help alleviate some of our debt. The communication is lacking though. I have emailed numerous times and don't get a response. Most are collection letters that I'm just asking that they would respond with they got it. I just want to make sure they're kept in the loop as far as these letters.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Benoit,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Freedom Debt Relief has been a stress free experience up to this point with swift results from their actions involving creditors. I would highly recommend them to anyone needing assistance with debt relief. They have maintained consistent contact when there is actions needed on my behalf and have always provided an immediate response to any questions that may have arisen.

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    Verified purchase

    Reviewed July 19, 2017

    FDR has really helped me in getting my credit card debts paid off. I signed up with FDR in May of 2016 and since then, I have paid off three of my debts. I am anticipating the time when I will have all my credit cards paid off and can start rebuilding my credit rating to the good credit score I used to have.

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    Verified purchase

    Reviewed July 19, 2017

    I am pretty satisfied w/ Freedom, yet I was looking over statements and I think their fees are a little high, for as much as I am paying a month I was hoping for a quicker payoff. I have dealt w/ debt relief before and was done in 18 months.

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    StaffProcess

    Reviewed July 19, 2017

    Thanks to Freedom Debt Relief, I know where I stand. There is no doubt, I was heading for many lawsuits and a debt that would have taken me 20 years to pay off if not longer. I went into Freedom Debt Relief with several credit card accounts and over 25,000 in debt from my divorce. Right away, the Freedom Debt Relief took control of my situation. They set up a simple monthly payment plan and introduced me to my legal defense team that kept me out of court. I had a credit score of 515 when I started the program 2.5 years ago, with my steady monthly payments, and my accounts getting paid off, I now have a credit score of 637 and getting better.

    There it is, right there. My credit is heading in a 180 degree turn around from where I started. I can see the end in sight and cannot wait until my last negotiation is complete. FDR is a way out for those who think there is no one to help. I would highly recommend this program to anyone in need of financial freedom. To me, that's the FREEDOM in Freedom Debt Relief. Thank you again, FDR for everything you have done for me.

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    Staff

    Reviewed July 19, 2017

    I would recommend to a friend. I am pleased with my progress. I don't like that one of my accounts has sued me but your team of lawyers has been prompt to start the process to deal with it. I'm hoping that Freedom can handle this company in a fast and professional manner and me not have to go to court.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Yes!!! I would recommend you all to a friend. You all are truly "the best of the best"!! I didn't know that a business like you all existed and every time I call the person on the other end of the phone is so courteous and polite. I'm just happy that I found you all and brag to my sister and one of my dearest friend about you all. Also, you all stand on your word. I thank you all for that!!!

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    StaffProcessTransparency

    Reviewed July 19, 2017

    Freedom Debt Relief program works hard for their clients in a prompt professional manner. Their knowledge combined with their experienced business dealings with creditors is second to none. They are supportive of their clients and offer up to date customer portals so you can track your progress. Being committed to providing successful goals for their clients is Freedom's priority. In less than a year I have one creditor paid off and working on the second and largest debt owed. It's a relief getting out of debt and Freedom Debt Relief makes that possible by negotiating remarkable settlements for much less than you owe. I am glad I have Freedom on my side. I am appreciative of the ongoing encouragement and support from the incredible staff. Make the right decision and choose Freedom. I did.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I've been pleased on how fast things are going. In no time I will be debt free. They have done an amazing job. Everyone I have talked to has been polite and definitely great in customer service. I'm happy that I had made the right choice on getting my debt paid.

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    Verified purchase

    Reviewed July 19, 2017

    I went with Freedom Debt after reading other reviews of satisfied clients. I am very please with the way everything was handle, and the quickness of the debt consolidation. I'm glad I did not go with anyone else. A satisfied client, and I would recommend a friend.

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    Staff

    Reviewed July 19, 2017

    It took work and discipline on my part but Freedom Debt Relief almost has me completely debt-free (I have a few months left to go). They have experts who worked hard with me to accomplish this goal. I now hope to be able to be in a better position to retire in the not too distant future and will never let myself get in an overextended place again. Thank you Freedom Financial for the Freedom!!

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    Customer ServiceTransparency

    Reviewed July 19, 2017

    Freedom Debt Relief was able to give me peace of mind. They were the light at the end of my tunnel. I'm very happy that I chose Freedom Debt Relief to help me get back on track. Every step of the process was explained to me and their customer service is second to none. I have referred them to friends and they also have signed up with Freedom Debt Relief.

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    Reviewed July 19, 2017

    Very slow at resolving issues when it comes to court papers. And also very slow at getting back with the customer. I pay so much money every month and would like faster service on handling a problem with one of my accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kristen ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 19, 2017

    It's so nice to have someone in your corner helping you along the way to get out of debt. People are friendly and helpful. Words can't describe how much I appreciate Freedom Debt Relief! Take advantage and get yourself out of debt!

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    Customer Service

    Reviewed July 19, 2017

    The debt pay-off and the money you supposedly saved for me is inaccurate due to the enormous fees that you tacked on to solving each account. Two accounts that I reported as receiving a court notice you flagged as a priority and yet you failed to act on them thus resulting in a judgement against me. Even after two years I was still receiving calls from Wells Fargo on the unsettled account. The communication via your company and me the client was very little. I had to continually advocate for myself. This program would be much more effective if you settled all accounts at the beginning and there was a fixed payment for 3 years.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kayleen ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 19, 2017

    I talked with Joshua and he was very friendly and helpful. He had a very pleasant voice and continued to make sure I understood what was going on. I appreciated the compassion in his voice and his thoroughness. I would recommend this to friends and family.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I'm very pleased with the help from FDR. I was drowning in debt and they rescued me. I have several accounts paid off already. I keep in contact with them, and they keep in contact with me. Whenever I'm not sure of something I call them. I visit the client dashboard often. I'm so satisfied.

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    Staff

    Reviewed July 18, 2017

    I was losing sleep at night worried about my bills. I heard about Freedom Debt Relief on the radio. I decided to give them a call. I would like to say they were very understanding of my situation. They made me feel good about my decision on getting out of debt. Thank you.

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    Reviewed July 18, 2017

    Has been dragged out forever and savings have not been anywhere close to what I was led to believe! Had I known this would completely ruin my credit rating I would never have considered it! Would not recommend nor would I ever do it again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kevin,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed July 18, 2017

    Jennifer ** was awesome and I couldn't ask for better service. Walked us through the steps and made it very easy for us to understand and brought us some much needed peace of mind. She was very easy to work with and worked around our schedule.

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    Reviewed July 18, 2017

    The only problem that I have incurred is with NLLG and their handling of summons to appear in court and the way I was informed that they would not represent me or even offer assistance in the matter. I informed NLLG of my case and the way the processor served the papers but was still informed it was up to me to handle the case, their recommendation "GET A LAWYER". I thought they were my representation (LAWYER)???

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Dominick,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 18, 2017

    I am happy to have this opportunity and help to get me back on track with my debt and credit and again, I am very thankful for your help Freedom Debt Relief... Thanks again and I really wants to get back on track so I could be debt-free and get my life on track again.

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    Reviewed July 18, 2017

    Plan has been effective and has made my present and future financial situation much brighter. Never would have caught up on my own. I would highly recommend to anyone to consider this alternative for resolving debt, especially amounts over $20,000.

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    Verified purchase

    Reviewed July 18, 2017

    All my questions and inquires have been answered satisfactorily and in a timely manner. It has been easy to track my progress toward resolving my debts. I have seen great settlements on several debts so far. They have been to get settlement agreements as soon as some funds become available. Highly recommended for debt resolution.

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    Online & App

    Reviewed July 18, 2017

    Very pleased with the service I've received! No harassment, just help with getting rid of the debt! I only have one negative that I've been unable to use the dashboard with my tablet. I don't have a computer. Thank you.

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    Customer ServiceProcessTransparency

    Reviewed July 18, 2017

    This program has been so helpful to me. I couldn't have gotten out of debt without this program. Everyone is so helpful and the online tracking is so easy to follow. The communication from Freedom is fantastic, they keep me informed every step of the way and are quick to answer questions.

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    Staff

    Reviewed July 18, 2017

    I've been making progress, I'm very pleased with the service I have had, I do see a slight clearing in the future. I still have a lot of work ahead of me, I have help and guidance and most of all no judging and condemnation from this great team of experts.

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    Verified purchase

    Reviewed July 18, 2017

    So far I have been able to reduce my debt little by little and can't wait to keep working with Freedom to reduce all my financial debt. I will recommend Freedom to all my friends who are in debt and are looking for a way out fast and reliable.

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    PriceProcessTransparency

    Reviewed July 18, 2017

    Your explanation of your program was not accurate. The fees you charge are very high. We have 10 open accounts and you have only worked on 3 of them in a year, meanwhile charges keep getting added to the other accounts. Should have filed bankruptcy. You're a rip off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Tate,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 18, 2017

    Updated on 03/12/2020: I got into a lot of bills on credit cards and I had to pay them back. I'm disabled, I'm a veteran and so I'm on a fixed income. And I didn't know about how to do it, I just wanted it to stop. The reps of FDR have been very professional. They answered the questions that I needed to be answered. It's tough now 'cause two more things came up and I had to add them. But hopefully, I'll be done within a year or two.

    Original Review: Because of this company I've been able to breathe again. Thank you so much!!! You are a great and professional co. I have talked to my friends and family about your co and service and how pleased I am as a USMC veteran. Thank you again.

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    Staff

    Reviewed July 18, 2017

    They have been working hard and thank you for all you have done to help me out with this. I don't know what I would have done without your help. Thank you to everyone that has been working on my behalf. I could not do this without your help.

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    Verified purchase

    Reviewed July 18, 2017

    I contacted Freedom Debt Relief in 2014, and I was struggling financially paying minimum of credit cards without having money to do my things. After 3 years I can say that I have made the best decision, and I will become debt free in November 2017. It was the best choice I made! My credit went down but it is rebuilding back up again!

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    Customer ServiceStaffProcess

    Reviewed July 18, 2017

    Overall I am very pleased with the customer service. Everyone I spoke to seemed dedicated and competent in helping me in my progress in the program. My only criticism is that I wish the email support was more responsive. The phone customer support is much better.

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    Verified purchase

    Reviewed July 18, 2017

    My experience with Freedom Debt Relief has been good, still have an account to be resolved. If it goes as well as others I will enjoy moving toward my financial goals and saving a lot of money as well. Thanks.

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    Customer Service

    Reviewed July 18, 2017

    Very good service and understanding by the customer service dept. I'm glad to of have chosen this credit service company and I will recommend to others. Very satisfied with suggestions given by the monthly information sheet. Credit standings information is also a great tool for aiming and possible goals.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    This company have being so great to me and my family. Anyone needs help this company can assist you with care. My thoughts, was so over the hill of what and how to pay my bills. I decide to reach out for help, and I call this company and I felt like they were just waiting for me to call. This lady talk to me and made me felt so great like there's help out there. Thanks so much.

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    Price

    Reviewed July 18, 2017

    I enrolled over 30 thousand in debt and started making payments. It was suggested I try to pay my creditors but couldn't afford both. Freedom continually sits on at least 1000 in my account instead of paying creditors. I called my creditors. In less than 2 hours I had all settlement amounts about 40% of balances owed. Freedom negotiates one at a time. After a year of paying I was suggested to do a loan through Freedom's sister company. They quoted 25% interest and doing the math if I went through with that suggested loan I would have been in my original predicament.

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    Staff

    Reviewed July 18, 2017

    I was lucky to have a consistent team to assist me reduce and pay off my debt. I tried on my own but really needed help so I'd highly recommend Freedom Debt Relief to anyone who is struggling with their debt and need professional help.

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    Staff

    Reviewed July 18, 2017

    The experience with your company couldn't have been better. Salia was fantastic with keeping me informed from the beginning right up until last week when everything was finalized with my creditors. She informed of my upcoming paperwork to be expected from Consolidation Plus and congratulated me on the crossover. I would definitely recommend your company to friends and relatives. Thank you all very much for all you have done.

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    Process

    Reviewed July 18, 2017

    The program allows you to manage your debt and get the balances paid off in 2-4 years! I was confident knowing Freedom Debt Relief was the most efficient company to enroll with and I couldn't be happier knowing I am almost done paying off my debt!

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    Staff

    Reviewed July 18, 2017

    Helping me pay bills. I would have to do bankruptcy without their help. They have been so helpful with any questions I have. Knowing my bills will get made and it will help me with my credit score when I am done. They was able to lower the amount I needed to pay. I'm so grateful for all they are doing to help me.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    The customer service reps at Freedom Financial are wonderful and friendly. They make you feel important and give you the attention and will answer questions you may have. If they don't know the answer they will tell you and not just give you any answer.

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    Staff

    Reviewed July 18, 2017

    I have No problem at all. I feel they are doing a great job, making settlements with the dab of money, all that I have, to settle this mess. Really wish I had more to get it taken care of sooner... They totally know their job.

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    Staff

    Reviewed July 18, 2017

    I was overwhelmed and drowning in debt, and was certain that would be my life until I died. Freedom Debt Relief has made what once was a huge problem (I got myself into) into a challenge I could get through with their help. I'm so thankful for their patience and flexibility, and for all of their outstanding help. They really do care. Best choice I ever made.

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    Customer ServiceTransparency

    Reviewed July 18, 2017

    Freedom Debt Relief was there for me and my husband when I had no idea how we were going to manage. They were so helpful when I called and helped me explain to my husband how everything would work. They really put an end to sleepless nights!

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    Staff

    Reviewed July 18, 2017

    Using Freedom Debt Relief's debt consolidation service turned out to be MANY breaths of fresh air, at least it was to me, a man literally drowning in a sea of credit card debt. They are quick, informative, understanding, and very sensitive to people who find themselves for one reason or another, consumed with credit card debt. They negotiate great deals with the creditors, and the road to financial freedom awaits! They are very highly recommended!

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    Staff

    Reviewed July 18, 2017

    I couldn't be more happier with the assistance, guidance, and knowledge the FDR staff has demonstrated concerning my debt. I was un-trusting when I first heard from FDR. I have heard about scams and different people telling me not to trust giving your money to some company that's several thousand miles away. Up to this point we have had two to three debts paid off with collectors at a 50% reduction. I have gained confidence in FDR and they have also educated me concerning my money and how I spend! I am looking forward to the day all my debt is paid OFF!! Thank you FDR.

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    Reviewed July 18, 2017

    My husband and I came to FDR to help pay off credit card debt we've had for years and thanks for FDR within just a month of being in the program we got 2 settlements paid off already and working on big one that will be paid off in 4 months. We couldn't be happier with the results and only wish we came to FDR sooner. Can't wait to have the rest of our debt paid off so we can start a new road in our life and be debt free.

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    Reviewed July 18, 2017

    Only thing I'm unhappy with is this last account. All others were done in a reasonable amount of time, even Chase. This Chase is taken forever, and that is upsetting. Other than that I have been on board and happy.

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    Staff

    Reviewed July 18, 2017

    They have been great to work with. Not only have they helped me negotiate with creditors, they continually send educational items. With their help, I will be debt free soon, and have the knowledge to stay that way. I cannot thank them enough!

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    Customer Service

    Reviewed July 18, 2017

    Always there to answer questions and help with anything we needed. When we needed to resolve something quickly they were there to help immediately. They have completed several of our accounts which was a lot quicker then we thought it would be.

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    StaffProcess

    Reviewed July 18, 2017

    Freedom Debt Relief and all of the employees that I dealt with were professional and a lot of help. The program is very easy to work with. I enjoyed working with the program and I am very thankful for the program and how it has helped me.

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    Verified purchase

    Reviewed July 18, 2017

    We have been with Freedom Debt Relief for about a year now and we couldn't be happier. The relief of knowing our debts will be paid and in a relatively short period of time is the best feeling. We couldn't have done it without Freedom Debt Relief.

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    Verified purchase

    Reviewed July 18, 2017

    I'm on track to bring debt free! Freedom Debt Relief even helped me with a matter that went to court! I'm making better decisions when it comes to my finances to not be in this situation again. That have ensured that my payments are on time to keep me on track!

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    StaffProcess

    Reviewed July 18, 2017

    I recommend this program to anyone that needs help getting out of debt. Thanks, Freedom Debt Relief. I didn't know what to do when I got into debt. Freedom Debt Relief really helped me. The people at Freedom Debt Relief are very helpful. They took me step by step. Thanks again.

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    Staff

    Reviewed July 18, 2017

    I have been so thankful for FDR from the beginning. They were so polite and did not make me feel ashamed because of the situation I found myself. They immediately put me at ease and assured me they would handle everything, and they did. Love the Birthday card!

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    Customer ServiceStaff

    Reviewed July 18, 2017

    I am slowly getting out of debt, I really like the system Freedom Financial uses. They are really helpful when I call and need advice or help, they are very nice and friendly. I would recommend this to a family member or friend.

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    Price

    Reviewed July 18, 2017

    Why not? I can’t put a price on the peace of mind FDR has given to me. I do not have to make multiple payments to multiple creditors. Just one monthly payment. So yes I will most definitely recommend FDR.

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    Staff

    Reviewed July 18, 2017

    Over the time that I have been able to work with Freedom, I have been greatly relieved and uplifted by the thoroughly good work that they all (all of the folks of Freedom involved in my debt relief cases) have accomplished for my benefit in regards to my paying off my debts. With patience, good guidance, good information, and a good team with You, Debt Relief, paying off obtuse debts is a reality. Thank You.

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    Customer ServicePrice

    Reviewed July 18, 2017

    It's been a great experience. I can finally see the end of the tunnel. Thank you very much. Every time I call and have a question it is answered immediately. Also like the idea of having a lawyer on hand in case of any emergencies that come across. You guys can answer for me. I pay extra but it's worth it.

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    Staff

    Reviewed July 18, 2017

    FDR has been such a huge source of relief for me. They have helped to clean up my debt and are getting it negotiated and paid off in dramatic fashion. Everyone I've dealt with has been professional and personable. I would recommend them to anyone who is experiencing problems with debt repayment.

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    Staff

    Reviewed July 18, 2017

    Very helpful and ability to work with the customer to solve issues. They have been a benefit to helping me fix my credit and resolve issues regarding debt I could no longer afford to pay. It takes some getting used to but can be a long term benefit to one trying to make improvements.

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    Customer ServiceStaffTransparency

    Reviewed July 18, 2017

    It's been a very frustrating few weeks for me with regards to trying to add my husband as a co-client. Faxes not being received... wrong email address given for documents that had to be photographed (scanner wasn't working)... downloaded to my photo files and emailed. Come to find out I sent it to the wrong department. Thankfully a gentleman by the name of Jerome more or less walked me through this mess... made sure I re-sent (yet again) the documents needed to the *correct email address*. He was always gracious... patient... understanding and making sure things were going to get on the right track. Hopefully *this mess* will get straightened out.

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    Verified purchase

    Reviewed July 18, 2017

    I was a little skeptical but I didn't have anything to lose! I am so grateful to finally have a handle on my finances. My credit looks so much better and we can finally breathe again! Our family actually hog to go on vacation this year! I couldn't be happier.

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    Customer ServiceTransparency

    Reviewed July 18, 2017

    At first I was skeptical that this would work, but after I called and they explained the whole program I decided to give it a try and I have to say I couldn't be more pleased. They have already settled (paid off) 3 of my 6 debts! Half way there! It really does work.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    From checking online for help I was contacted and I must say I wasn't put down by anyone involved. Some institutions make you feel like you are a low life for needing help. Freedom Debt Relief has helped so so much they ended the harassing calls the letters from debt collections also. I have been treated very very good. Staff has always been very pleasant and extremely helpful. They actually call you or email you back within literally moments. If anyone is having problems with debt I highly recommend getting in touch with Freedom Debt Relief. You won't be sorry. So far I'm extremely happy with all the professional help I have received.

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    PriceStaff

    Reviewed July 18, 2017

    Things have gone great so far. Very professional group. I look forward to a early finally. All my questions are answered. Be aware they do charge a high fee but you will save way more overall. Their expertise working with the credit card companies is very good. (With or for doesn't really matter. You built this debt on your own they do help you save). Thanks.

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    Verified purchase

    Reviewed July 18, 2017

    I have had a great experience working with Freedom Debt Relief. They have been on top with paying my debts and helping get them paid out. I would highly recommend them if you need help. Thank you Freedom Debt for everything you have done for me!

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    Staff

    Reviewed July 18, 2017

    I can not say enough fantastic, great, out of this world comments on this company. They have helped me out to the point of just about paying all my credit cards off. I could not have done this on my own, they are a gift from above. God Bless each and everyone of the people who work for them. I would shout this out to the world, how great they are.

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    StaffProcess

    Reviewed July 18, 2017

    I appreciate David explaining everything about this program to me. He was very professional and easy to talk to. Before today I had never heard of this program and from now on I will be recommending this program to some close friends who could benefit from it. Thanks!

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    Staff

    Reviewed July 18, 2017

    Yes I would recommended to a friend. The service is excellent. Every one there is very helpful. I would recommend to my friend if they have trouble with their financial issue. Debt Relief is the number one place to get help. My experience is been great. I am very happy that I am accomplished my goals and soon will be done.

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    Verified purchase

    Reviewed July 18, 2017

    I am happy with the results so far. I've had 1 debt reduced quite a bit and resolved completely. And I have 2 others that I'm paying off monthly. I still have about 6 or so to go. They seem to be getting things done at a relatively slow pace; but I did have a lot of debt! They are fairly hands off in their approach unless they want you to approve a settlement. Then things happen very quickly!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Meade,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed July 18, 2017

    I have been very pleased with my debt relief program with Freedom Debt Relief! They have been very professional and confidential. I have already recommended their services to others and looking forward to graduating soon and rebuilding my credit. Thank you FDR.

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    Verified purchase

    Reviewed July 18, 2017

    Freedom Debt Relief helped get my finances back on track after bills overtook me while caring for my late mother. They set up a program for me with one easy monthly payment. This has allowed me to pay off creditors while getting my credit score back on track.

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    Verified purchase

    Reviewed July 18, 2017

    Getting it to the point where I am almost finished with this ordeal, FDR has performed exemplary. Slow a bit in the start, but they came on like gangbusters. There were a couple unusual snags that have slowed the completion. These snags are unique and for most people they probably wouldn't even exist. I feel that the final snags will be rectified soon and I will be debt free.

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    StaffProcess

    Reviewed July 18, 2017

    Freedom Debt Relief has been a wonderful experience all around. They have been helpful and efficient throughout my whole process of becoming debt free. Would highly recommend them to anyone wanting to be debt free without any hassles. The process was so easy and they do all the work.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    My experience with the staff at Freedom Debt Relief has been very good. I am given the advice and help I need if I call about a concern, all my questions have been answered, and I am updated on what is happening with my account. I would definitely recommend Freedom Debt Relief to my friends and relatives.

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    Customer ServiceTransparency

    Reviewed July 18, 2017

    Great customer service. They keep me posted on settlements. Frequent communications when settlement was made. Emails are continual to keep us posted on happenings with our accounts. If I need to call for any reason they are patient and take the time to explain what's going on.

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    Price

    Reviewed July 18, 2017

    The cost is higher than expected. At times the amounts that you take make it very difficult to keep up. This was not what I expected. It has caused me problems with my normal day to day living especially taxes.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Prather,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 18, 2017

    FDR has worked hard in helping me lower my credit card payments with no stress. I just pay them a monthly amount and they settle my credit cards and pay them. I highly recommend their service. If you have a question, they help you right away. I have no complaints.

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    Staff

    Reviewed July 18, 2017

    Everyone has been extremely helpful, and everything they said they could do and would do they have done. I have recommended them and spoke highly of them. Can't wait for my mess to be over. Lesson learned. Thanks.

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    Verified purchase

    Reviewed July 18, 2017

    This is the best thing I could have done for myself as now I am able to sleep at night and not lay awake worrying about how I am going to pay my bills. I have been in the program for almost one and a half years. Yeah me!

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    Staff

    Reviewed July 18, 2017

    Very pleased so far with this company, not with bill collectors. I would recommend this company to everyone. Everyone at Freedom Debt is all so nice, friendly, helpful. Very, very happy. Pleased with Freedom Debt Relief. Thank you so much in everything you do to make client to feel better.

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    Verified purchase

    Reviewed July 18, 2017

    I am happy so far with the progress and the easy way you made this for me. I am pretty sure it's going to end good for me and for every party. Thank you so much for all your support. I'll recommend you to friends and family members.

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    StaffTransparency

    Reviewed July 18, 2017

    You helping me by took my stress and make it yours. I love you for that. I thankful, appreciate and very grateful for all the help you've doing to clear our name off from our debt. I didnt know what to do without your help, I don't have enough words to describes how good the Freedom Financial to me and my family. The word I says is Freedom Financial is a LIFE SAVER, thank you and god bless to all of you and may your company become stronger and may god fulfill you and your patient. Thank you!

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    Verified purchase

    Reviewed July 18, 2017

    We carried a large credit card balance on several cards. We were making minimum payments on most and more than minimum on a few to get them resolved. I got injured and was unable to work; thus, I had to retire. Faced with a large financial challenge, I turned to FDR to help me negotiate with the CC companies in preference to bankruptcy. I have been in the program for about 2 years and have about two years to go. We have paid off three CC, two are in progress and two have yet to be settled. We are scheduled to be CC debt free in about two more years. I could not have done it on my own. Be aware there may be income tax implications according to your personal situation. I am pleased I made the decision to trust FDR.

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    Customer ServiceProcess

    Reviewed July 18, 2017

    I am extremely satisfied with the service. Customer service has been available to answer questions and guide me through the process. Easy to use website. From the first moment I have been informed of the process and there have not been any surprises.

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    Reviewed July 18, 2017

    Paying the lawyers to handle this and we are having to do some of the leg work, very frustrating and unsatisfying. Also, settlement percentages are based on amounts that have accrued fees and penalties not enrolled amounts, misleading. Not happy overall.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Singleton ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 18, 2017

    I have had a great experience with Freedom Debt. They have been there to answer questions that I have had. Someone who always answer my phone calls. I really don't know what we would have done if Freedom Debt was not around. Thank you guys for everything you do and continue to do to help us.

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    Customer Service

    Reviewed July 18, 2017

    I think there should be more phone communication. Not everyone uses computers or likes to use them. Talking in emails is difficult and sometimes words used sound rude. A written report should be sent every 3 months. Freedom Debt Relief should contact creditors and not wait to be contacted.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Goodwin,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 18, 2017

    I have been with of Freedom Debt for about 1.5 yrs. I am very happy that my debts are being resolved in a timely fashion. I was deep in debt, did not know what to do until I found Freedom Debt Relief and talk to one of their representative. Best thing I did.

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    Reviewed July 18, 2017

    50,000 in credit cards - They have already cut amount owed in half and paid 2 of my cards. 3 more are in process. In the last year my credit score has gone from 435-588. Have 4 more years to go but planning on adding to hopefully cut time in half.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    They have performed as advertised on everything they said in our first conversation. Very customer service friendly and responsive to your questions. Easy to work with on your debt problems from A to Z. You have to do your part in this. They need some information sent to them in a timely manner.

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    StaffProcess

    Reviewed July 18, 2017

    I am very pleased so far!!! It does take a few months to negotiate the first settlement... but you have to be patient... I am very happy to be set free very soon! The process has been very easy. Just continue with your payments and the process runs very smooth. Trust that they are experienced at what they do and leave all of the hard work up to them.

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    Verified purchase

    Reviewed July 18, 2017

    Freedom didn't get me any lower settlements than the settlements I was getting in the mail from the credit card companies. The only reason it was good to pay off credit card debt is because you make 2 monthly payments. If you don't make more or bigger payments than scheduled you do end up paying Freedom a chunk of change for using them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Shank ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 18, 2017

    I appreciate the overall support you have given regarding payments, questions and viewing of progress. Freedom has given me peace of mind. The break down of the transactions/distributing of funds are clearly shown. Freedom is succeeding in assisting me to financial release.

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    StaffProcess

    Reviewed July 18, 2017

    100% beyond expectations. The process was easy and extremely thorough as it should be for a financial service like consolidating/reducing debt. Everyone I spoke with was beyond amazing in listening to me and helping me. I was so stressed and worried about my debt and they helped me -- they helped me feel like an adult. I accrued the debt and I want to pay it off. They never once made me feel embarrassed or ashamed. 5 perfect stars! 5 perfect stars to their lawyer service as well! Great lawyers working there who also do not pass any judgment.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    I was able to settle all of my unsecured debt for under 50% of what I owed. The few times I did call with a question or concern I was helped right away by professional and courteous staff. The online tools are easy to use, it made it exciting to watch the debt disappear. Thank you.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    FDR saved my sanity! - I do not remember how I came into contact with FDR, but I am SO GLAD I did. I was facing a lawsuit from one creditor, and multiple calls and daily notices in my mailbox demanding money I owed and just could not afford to pay all of the payments because of an unexpected job loss. My unemployment which lasted for 4 months caused me to have to live on credit cards. I was so far behind on everything and saw no way out of it. I remember that within 2 weeks of letting FDR take over, the calls and the threatening letters stopped coming, and they were actually able to assist me with my lawsuit, settling my debts for WAY LESS than what I actually owed.

    It has been less than 3 years, and I only have 1 debt left and once that is paid, I will be able to truly celebrate my freedom from debt (except my house payment, of course, still paying on that, LOL)! My entire family thanks Freedom Debt Relief for coming to my rescue. They saved me, then educated me on debt management so I don't ever have to face the crises I had just a couple of years ago. My only knock on them is they don't take student loans. I only have two hands but I give them 8 thumbs up, two for each member of my family and me... And on a scale of 1 -5 stars, I will squeeze in at least 2 more for 7 stars! Thanks again Freedom Debt Relief!

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    Staff

    Reviewed July 18, 2017

    Freedom Financial has lifted a great weight off of my shoulders. A GOD send is really the only way for me to describe all the wonderful people that work for this great institution. My mind is at ease, and there is no way I could have made such progress on my own. Thank you all from the bottom of my heart.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    I heard about Freedom Debt Relief on TV, called, and was set up fast and easy. Nothing was difficult. Everybody I talked to made me feel comfortable about my decisions and helped me understand solutions to my debt. Thank you for helping and making it easy for me.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    I would highly recommend your service to a friend. All my questions are answered when I call. Staff members are very friendly, courteous, never feel rushed. I am following process as explained and so far seems to be working out just fine. It is a sense of relief to have help taking care of debt.

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    StaffProcess

    Reviewed July 18, 2017

    We have been very happy with the way you have treated us in the program up to this point and have always answered any questions that we may have had. We continue to look forward with your company as we progress in the program and in the home stretch. Thank you.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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