Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees vary by location and range from 15% to 25%, depending on the state where the client lives and the amount of debt they enroll. Freedom Debt Relief’s credit score impact study, which was updated in 2022, found that most customers saw credit score recovery in 36 to 45 months. Freedom Debt Relief offers HELOC and personal loans through Achieve.

Pros
  • No fees until settlement reached, authorized by client
  • Has resolved over $20 billion in debt in 20-plus years
  • Works with high debt amounts
  • Long-term credit recovery
Cons
  • Fees up to 25% of settlement amount
  • Short-term impact on credit

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 150 Reviews 29435 - 29635
    Verified purchase
    Customer ServiceTransparency

    Reviewed July 19, 2017

    Freedom Debt Relief was able to give me peace of mind. They were the light at the end of my tunnel. I'm very happy that I chose Freedom Debt Relief to help me get back on track. Every step of the process was explained to me and their customer service is second to none. I have referred them to friends and they also have signed up with Freedom Debt Relief.

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    Reviewed July 19, 2017

    Very slow at resolving issues when it comes to court papers. And also very slow at getting back with the customer. I pay so much money every month and would like faster service on handling a problem with one of my accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kristen ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 19, 2017

    It's so nice to have someone in your corner helping you along the way to get out of debt. People are friendly and helpful. Words can't describe how much I appreciate Freedom Debt Relief! Take advantage and get yourself out of debt!

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    The debt pay-off and the money you supposedly saved for me is inaccurate due to the enormous fees that you tacked on to solving each account. Two accounts that I reported as receiving a court notice you flagged as a priority and yet you failed to act on them thus resulting in a judgement against me. Even after two years I was still receiving calls from Wells Fargo on the unsettled account. The communication via your company and me the client was very little. I had to continually advocate for myself. This program would be much more effective if you settled all accounts at the beginning and there was a fixed payment for 3 years.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kayleen ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 19, 2017

    I talked with Joshua and he was very friendly and helpful. He had a very pleasant voice and continued to make sure I understood what was going on. I appreciated the compassion in his voice and his thoroughness. I would recommend this to friends and family.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    I'm very pleased with the help from FDR. I was drowning in debt and they rescued me. I have several accounts paid off already. I keep in contact with them, and they keep in contact with me. Whenever I'm not sure of something I call them. I visit the client dashboard often. I'm so satisfied.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    I was losing sleep at night worried about my bills. I heard about Freedom Debt Relief on the radio. I decided to give them a call. I would like to say they were very understanding of my situation. They made me feel good about my decision on getting out of debt. Thank you.

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    Verified purchase

    Reviewed July 18, 2017

    Has been dragged out forever and savings have not been anywhere close to what I was led to believe! Had I known this would completely ruin my credit rating I would never have considered it! Would not recommend nor would I ever do it again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kevin,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed July 18, 2017

    Jennifer ** was awesome and I couldn't ask for better service. Walked us through the steps and made it very easy for us to understand and brought us some much needed peace of mind. She was very easy to work with and worked around our schedule.

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    Verified purchase

    Reviewed July 18, 2017

    The only problem that I have incurred is with NLLG and their handling of summons to appear in court and the way I was informed that they would not represent me or even offer assistance in the matter. I informed NLLG of my case and the way the processor served the papers but was still informed it was up to me to handle the case, their recommendation "GET A LAWYER". I thought they were my representation (LAWYER)???

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Dominick,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 18, 2017

    I am happy to have this opportunity and help to get me back on track with my debt and credit and again, I am very thankful for your help Freedom Debt Relief... Thanks again and I really wants to get back on track so I could be debt-free and get my life on track again.

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    Verified purchase

    Reviewed July 18, 2017

    Plan has been effective and has made my present and future financial situation much brighter. Never would have caught up on my own. I would highly recommend to anyone to consider this alternative for resolving debt, especially amounts over $20,000.

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    Verified purchase

    Reviewed July 18, 2017

    All my questions and inquires have been answered satisfactorily and in a timely manner. It has been easy to track my progress toward resolving my debts. I have seen great settlements on several debts so far. They have been to get settlement agreements as soon as some funds become available. Highly recommended for debt resolution.

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    Verified purchase
    Online & App

    Reviewed July 18, 2017

    Very pleased with the service I've received! No harassment, just help with getting rid of the debt! I only have one negative that I've been unable to use the dashboard with my tablet. I don't have a computer. Thank you.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed July 18, 2017

    This program has been so helpful to me. I couldn't have gotten out of debt without this program. Everyone is so helpful and the online tracking is so easy to follow. The communication from Freedom is fantastic, they keep me informed every step of the way and are quick to answer questions.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    I've been making progress, I'm very pleased with the service I have had, I do see a slight clearing in the future. I still have a lot of work ahead of me, I have help and guidance and most of all no judging and condemnation from this great team of experts.

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    Verified purchase

    Reviewed July 18, 2017

    So far I have been able to reduce my debt little by little and can't wait to keep working with Freedom to reduce all my financial debt. I will recommend Freedom to all my friends who are in debt and are looking for a way out fast and reliable.

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    Verified purchase
    PriceProcessTransparency

    Reviewed July 18, 2017

    Your explanation of your program was not accurate. The fees you charge are very high. We have 10 open accounts and you have only worked on 3 of them in a year, meanwhile charges keep getting added to the other accounts. Should have filed bankruptcy. You're a rip off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Tate,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 18, 2017

    Updated on 03/12/2020: I got into a lot of bills on credit cards and I had to pay them back. I'm disabled, I'm a veteran and so I'm on a fixed income. And I didn't know about how to do it, I just wanted it to stop. The reps of FDR have been very professional. They answered the questions that I needed to be answered. It's tough now 'cause two more things came up and I had to add them. But hopefully, I'll be done within a year or two.

    Original Review: Because of this company I've been able to breathe again. Thank you so much!!! You are a great and professional co. I have talked to my friends and family about your co and service and how pleased I am as a USMC veteran. Thank you again.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    They have been working hard and thank you for all you have done to help me out with this. I don't know what I would have done without your help. Thank you to everyone that has been working on my behalf. I could not do this without your help.

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    Verified purchase

    Reviewed July 18, 2017

    I contacted Freedom Debt Relief in 2014, and I was struggling financially paying minimum of credit cards without having money to do my things. After 3 years I can say that I have made the best decision, and I will become debt free in November 2017. It was the best choice I made! My credit went down but it is rebuilding back up again!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 18, 2017

    Overall I am very pleased with the customer service. Everyone I spoke to seemed dedicated and competent in helping me in my progress in the program. My only criticism is that I wish the email support was more responsive. The phone customer support is much better.

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    Verified purchase

    Reviewed July 18, 2017

    My experience with Freedom Debt Relief has been good, still have an account to be resolved. If it goes as well as others I will enjoy moving toward my financial goals and saving a lot of money as well. Thanks.

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    Verified purchase
    Customer Service

    Reviewed July 18, 2017

    Very good service and understanding by the customer service dept. I'm glad to of have chosen this credit service company and I will recommend to others. Very satisfied with suggestions given by the monthly information sheet. Credit standings information is also a great tool for aiming and possible goals.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2017

    This company have being so great to me and my family. Anyone needs help this company can assist you with care. My thoughts, was so over the hill of what and how to pay my bills. I decide to reach out for help, and I call this company and I felt like they were just waiting for me to call. This lady talk to me and made me felt so great like there's help out there. Thanks so much.

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    Verified purchase
    Price

    Reviewed July 18, 2017

    I enrolled over 30 thousand in debt and started making payments. It was suggested I try to pay my creditors but couldn't afford both. Freedom continually sits on at least 1000 in my account instead of paying creditors. I called my creditors. In less than 2 hours I had all settlement amounts about 40% of balances owed. Freedom negotiates one at a time. After a year of paying I was suggested to do a loan through Freedom's sister company. They quoted 25% interest and doing the math if I went through with that suggested loan I would have been in my original predicament.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    I was lucky to have a consistent team to assist me reduce and pay off my debt. I tried on my own but really needed help so I'd highly recommend Freedom Debt Relief to anyone who is struggling with their debt and need professional help.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    The experience with your company couldn't have been better. Salia was fantastic with keeping me informed from the beginning right up until last week when everything was finalized with my creditors. She informed of my upcoming paperwork to be expected from Consolidation Plus and congratulated me on the crossover. I would definitely recommend your company to friends and relatives. Thank you all very much for all you have done.

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    Verified purchase
    Process

    Reviewed July 18, 2017

    The program allows you to manage your debt and get the balances paid off in 2-4 years! I was confident knowing Freedom Debt Relief was the most efficient company to enroll with and I couldn't be happier knowing I am almost done paying off my debt!

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    Helping me pay bills. I would have to do bankruptcy without their help. They have been so helpful with any questions I have. Knowing my bills will get made and it will help me with my credit score when I am done. They was able to lower the amount I needed to pay. I'm so grateful for all they are doing to help me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2017

    The customer service reps at Freedom Financial are wonderful and friendly. They make you feel important and give you the attention and will answer questions you may have. If they don't know the answer they will tell you and not just give you any answer.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    I have No problem at all. I feel they are doing a great job, making settlements with the dab of money, all that I have, to settle this mess. Really wish I had more to get it taken care of sooner... They totally know their job.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    I was overwhelmed and drowning in debt, and was certain that would be my life until I died. Freedom Debt Relief has made what once was a huge problem (I got myself into) into a challenge I could get through with their help. I'm so thankful for their patience and flexibility, and for all of their outstanding help. They really do care. Best choice I ever made.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 18, 2017

    Freedom Debt Relief was there for me and my husband when I had no idea how we were going to manage. They were so helpful when I called and helped me explain to my husband how everything would work. They really put an end to sleepless nights!

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    Using Freedom Debt Relief's debt consolidation service turned out to be MANY breaths of fresh air, at least it was to me, a man literally drowning in a sea of credit card debt. They are quick, informative, understanding, and very sensitive to people who find themselves for one reason or another, consumed with credit card debt. They negotiate great deals with the creditors, and the road to financial freedom awaits! They are very highly recommended!

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    I couldn't be more happier with the assistance, guidance, and knowledge the FDR staff has demonstrated concerning my debt. I was un-trusting when I first heard from FDR. I have heard about scams and different people telling me not to trust giving your money to some company that's several thousand miles away. Up to this point we have had two to three debts paid off with collectors at a 50% reduction. I have gained confidence in FDR and they have also educated me concerning my money and how I spend! I am looking forward to the day all my debt is paid OFF!! Thank you FDR.

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    Verified purchase

    Reviewed July 18, 2017

    My husband and I came to FDR to help pay off credit card debt we've had for years and thanks for FDR within just a month of being in the program we got 2 settlements paid off already and working on big one that will be paid off in 4 months. We couldn't be happier with the results and only wish we came to FDR sooner. Can't wait to have the rest of our debt paid off so we can start a new road in our life and be debt free.

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    Verified purchase

    Reviewed July 18, 2017

    Only thing I'm unhappy with is this last account. All others were done in a reasonable amount of time, even Chase. This Chase is taken forever, and that is upsetting. Other than that I have been on board and happy.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    They have been great to work with. Not only have they helped me negotiate with creditors, they continually send educational items. With their help, I will be debt free soon, and have the knowledge to stay that way. I cannot thank them enough!

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    Verified purchase
    Customer Service

    Reviewed July 18, 2017

    Always there to answer questions and help with anything we needed. When we needed to resolve something quickly they were there to help immediately. They have completed several of our accounts which was a lot quicker then we thought it would be.

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    Verified purchase
    StaffProcess

    Reviewed July 18, 2017

    Freedom Debt Relief and all of the employees that I dealt with were professional and a lot of help. The program is very easy to work with. I enjoyed working with the program and I am very thankful for the program and how it has helped me.

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    Verified purchase

    Reviewed July 18, 2017

    We have been with Freedom Debt Relief for about a year now and we couldn't be happier. The relief of knowing our debts will be paid and in a relatively short period of time is the best feeling. We couldn't have done it without Freedom Debt Relief.

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    Verified purchase

    Reviewed July 18, 2017

    I'm on track to bring debt free! Freedom Debt Relief even helped me with a matter that went to court! I'm making better decisions when it comes to my finances to not be in this situation again. That have ensured that my payments are on time to keep me on track!

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    Verified purchase
    StaffProcess

    Reviewed July 18, 2017

    I recommend this program to anyone that needs help getting out of debt. Thanks, Freedom Debt Relief. I didn't know what to do when I got into debt. Freedom Debt Relief really helped me. The people at Freedom Debt Relief are very helpful. They took me step by step. Thanks again.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    I have been so thankful for FDR from the beginning. They were so polite and did not make me feel ashamed because of the situation I found myself. They immediately put me at ease and assured me they would handle everything, and they did. Love the Birthday card!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2017

    I am slowly getting out of debt, I really like the system Freedom Financial uses. They are really helpful when I call and need advice or help, they are very nice and friendly. I would recommend this to a family member or friend.

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    Verified purchase
    Price

    Reviewed July 18, 2017

    Why not? I can’t put a price on the peace of mind FDR has given to me. I do not have to make multiple payments to multiple creditors. Just one monthly payment. So yes I will most definitely recommend FDR.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    Over the time that I have been able to work with Freedom, I have been greatly relieved and uplifted by the thoroughly good work that they all (all of the folks of Freedom involved in my debt relief cases) have accomplished for my benefit in regards to my paying off my debts. With patience, good guidance, good information, and a good team with You, Debt Relief, paying off obtuse debts is a reality. Thank You.

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    Verified purchase
    Customer ServicePrice

    Reviewed July 18, 2017

    It's been a great experience. I can finally see the end of the tunnel. Thank you very much. Every time I call and have a question it is answered immediately. Also like the idea of having a lawyer on hand in case of any emergencies that come across. You guys can answer for me. I pay extra but it's worth it.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    FDR has been such a huge source of relief for me. They have helped to clean up my debt and are getting it negotiated and paid off in dramatic fashion. Everyone I've dealt with has been professional and personable. I would recommend them to anyone who is experiencing problems with debt repayment.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    Very helpful and ability to work with the customer to solve issues. They have been a benefit to helping me fix my credit and resolve issues regarding debt I could no longer afford to pay. It takes some getting used to but can be a long term benefit to one trying to make improvements.

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    Customer ServiceStaffTransparency

    Reviewed July 18, 2017

    It's been a very frustrating few weeks for me with regards to trying to add my husband as a co-client. Faxes not being received... wrong email address given for documents that had to be photographed (scanner wasn't working)... downloaded to my photo files and emailed. Come to find out I sent it to the wrong department. Thankfully a gentleman by the name of Jerome more or less walked me through this mess... made sure I re-sent (yet again) the documents needed to the *correct email address*. He was always gracious... patient... understanding and making sure things were going to get on the right track. Hopefully *this mess* will get straightened out.

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    Verified purchase

    Reviewed July 18, 2017

    I was a little skeptical but I didn't have anything to lose! I am so grateful to finally have a handle on my finances. My credit looks so much better and we can finally breathe again! Our family actually hog to go on vacation this year! I couldn't be happier.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 18, 2017

    At first I was skeptical that this would work, but after I called and they explained the whole program I decided to give it a try and I have to say I couldn't be more pleased. They have already settled (paid off) 3 of my 6 debts! Half way there! It really does work.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2017

    From checking online for help I was contacted and I must say I wasn't put down by anyone involved. Some institutions make you feel like you are a low life for needing help. Freedom Debt Relief has helped so so much they ended the harassing calls the letters from debt collections also. I have been treated very very good. Staff has always been very pleasant and extremely helpful. They actually call you or email you back within literally moments. If anyone is having problems with debt I highly recommend getting in touch with Freedom Debt Relief. You won't be sorry. So far I'm extremely happy with all the professional help I have received.

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    Verified purchase
    PriceStaff

    Reviewed July 18, 2017

    Things have gone great so far. Very professional group. I look forward to a early finally. All my questions are answered. Be aware they do charge a high fee but you will save way more overall. Their expertise working with the credit card companies is very good. (With or for doesn't really matter. You built this debt on your own they do help you save). Thanks.

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    Verified purchase

    Reviewed July 18, 2017

    I have had a great experience working with Freedom Debt Relief. They have been on top with paying my debts and helping get them paid out. I would highly recommend them if you need help. Thank you Freedom Debt for everything you have done for me!

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    I can not say enough fantastic, great, out of this world comments on this company. They have helped me out to the point of just about paying all my credit cards off. I could not have done this on my own, they are a gift from above. God Bless each and everyone of the people who work for them. I would shout this out to the world, how great they are.

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    StaffProcess

    Reviewed July 18, 2017

    I appreciate David explaining everything about this program to me. He was very professional and easy to talk to. Before today I had never heard of this program and from now on I will be recommending this program to some close friends who could benefit from it. Thanks!

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    Yes I would recommended to a friend. The service is excellent. Every one there is very helpful. I would recommend to my friend if they have trouble with their financial issue. Debt Relief is the number one place to get help. My experience is been great. I am very happy that I am accomplished my goals and soon will be done.

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    Verified purchase

    Reviewed July 18, 2017

    I am happy with the results so far. I've had 1 debt reduced quite a bit and resolved completely. And I have 2 others that I'm paying off monthly. I still have about 6 or so to go. They seem to be getting things done at a relatively slow pace; but I did have a lot of debt! They are fairly hands off in their approach unless they want you to approve a settlement. Then things happen very quickly!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Meade,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed July 18, 2017

    I have been very pleased with my debt relief program with Freedom Debt Relief! They have been very professional and confidential. I have already recommended their services to others and looking forward to graduating soon and rebuilding my credit. Thank you FDR.

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    Verified purchase

    Reviewed July 18, 2017

    Freedom Debt Relief helped get my finances back on track after bills overtook me while caring for my late mother. They set up a program for me with one easy monthly payment. This has allowed me to pay off creditors while getting my credit score back on track.

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    Verified purchase

    Reviewed July 18, 2017

    Getting it to the point where I am almost finished with this ordeal, FDR has performed exemplary. Slow a bit in the start, but they came on like gangbusters. There were a couple unusual snags that have slowed the completion. These snags are unique and for most people they probably wouldn't even exist. I feel that the final snags will be rectified soon and I will be debt free.

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    StaffProcess

    Reviewed July 18, 2017

    Freedom Debt Relief has been a wonderful experience all around. They have been helpful and efficient throughout my whole process of becoming debt free. Would highly recommend them to anyone wanting to be debt free without any hassles. The process was so easy and they do all the work.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2017

    My experience with the staff at Freedom Debt Relief has been very good. I am given the advice and help I need if I call about a concern, all my questions have been answered, and I am updated on what is happening with my account. I would definitely recommend Freedom Debt Relief to my friends and relatives.

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    Customer ServiceTransparency

    Reviewed July 18, 2017

    Great customer service. They keep me posted on settlements. Frequent communications when settlement was made. Emails are continual to keep us posted on happenings with our accounts. If I need to call for any reason they are patient and take the time to explain what's going on.

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    Price

    Reviewed July 18, 2017

    The cost is higher than expected. At times the amounts that you take make it very difficult to keep up. This was not what I expected. It has caused me problems with my normal day to day living especially taxes.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Prather,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 18, 2017

    FDR has worked hard in helping me lower my credit card payments with no stress. I just pay them a monthly amount and they settle my credit cards and pay them. I highly recommend their service. If you have a question, they help you right away. I have no complaints.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    Everyone has been extremely helpful, and everything they said they could do and would do they have done. I have recommended them and spoke highly of them. Can't wait for my mess to be over. Lesson learned. Thanks.

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    Verified purchase

    Reviewed July 18, 2017

    This is the best thing I could have done for myself as now I am able to sleep at night and not lay awake worrying about how I am going to pay my bills. I have been in the program for almost one and a half years. Yeah me!

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    Very pleased so far with this company, not with bill collectors. I would recommend this company to everyone. Everyone at Freedom Debt is all so nice, friendly, helpful. Very, very happy. Pleased with Freedom Debt Relief. Thank you so much in everything you do to make client to feel better.

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    Verified purchase

    Reviewed July 18, 2017

    I am happy so far with the progress and the easy way you made this for me. I am pretty sure it's going to end good for me and for every party. Thank you so much for all your support. I'll recommend you to friends and family members.

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    StaffTransparency

    Reviewed July 18, 2017

    You helping me by took my stress and make it yours. I love you for that. I thankful, appreciate and very grateful for all the help you've doing to clear our name off from our debt. I didnt know what to do without your help, I don't have enough words to describes how good the Freedom Financial to me and my family. The word I says is Freedom Financial is a LIFE SAVER, thank you and god bless to all of you and may your company become stronger and may god fulfill you and your patient. Thank you!

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    Reviewed July 18, 2017

    We carried a large credit card balance on several cards. We were making minimum payments on most and more than minimum on a few to get them resolved. I got injured and was unable to work; thus, I had to retire. Faced with a large financial challenge, I turned to FDR to help me negotiate with the CC companies in preference to bankruptcy. I have been in the program for about 2 years and have about two years to go. We have paid off three CC, two are in progress and two have yet to be settled. We are scheduled to be CC debt free in about two more years. I could not have done it on my own. Be aware there may be income tax implications according to your personal situation. I am pleased I made the decision to trust FDR.

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    Customer ServiceProcess

    Reviewed July 18, 2017

    I am extremely satisfied with the service. Customer service has been available to answer questions and guide me through the process. Easy to use website. From the first moment I have been informed of the process and there have not been any surprises.

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    Verified purchase

    Reviewed July 18, 2017

    Paying the lawyers to handle this and we are having to do some of the leg work, very frustrating and unsatisfying. Also, settlement percentages are based on amounts that have accrued fees and penalties not enrolled amounts, misleading. Not happy overall.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Singleton ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 18, 2017

    I have had a great experience with Freedom Debt. They have been there to answer questions that I have had. Someone who always answer my phone calls. I really don't know what we would have done if Freedom Debt was not around. Thank you guys for everything you do and continue to do to help us.

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    Customer Service

    Reviewed July 18, 2017

    I think there should be more phone communication. Not everyone uses computers or likes to use them. Talking in emails is difficult and sometimes words used sound rude. A written report should be sent every 3 months. Freedom Debt Relief should contact creditors and not wait to be contacted.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Goodwin,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 18, 2017

    I have been with of Freedom Debt for about 1.5 yrs. I am very happy that my debts are being resolved in a timely fashion. I was deep in debt, did not know what to do until I found Freedom Debt Relief and talk to one of their representative. Best thing I did.

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    Reviewed July 18, 2017

    50,000 in credit cards - They have already cut amount owed in half and paid 2 of my cards. 3 more are in process. In the last year my credit score has gone from 435-588. Have 4 more years to go but planning on adding to hopefully cut time in half.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    They have performed as advertised on everything they said in our first conversation. Very customer service friendly and responsive to your questions. Easy to work with on your debt problems from A to Z. You have to do your part in this. They need some information sent to them in a timely manner.

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    StaffProcess

    Reviewed July 18, 2017

    I am very pleased so far!!! It does take a few months to negotiate the first settlement... but you have to be patient... I am very happy to be set free very soon! The process has been very easy. Just continue with your payments and the process runs very smooth. Trust that they are experienced at what they do and leave all of the hard work up to them.

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    Verified purchase

    Reviewed July 18, 2017

    Freedom didn't get me any lower settlements than the settlements I was getting in the mail from the credit card companies. The only reason it was good to pay off credit card debt is because you make 2 monthly payments. If you don't make more or bigger payments than scheduled you do end up paying Freedom a chunk of change for using them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Shank ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 18, 2017

    I appreciate the overall support you have given regarding payments, questions and viewing of progress. Freedom has given me peace of mind. The break down of the transactions/distributing of funds are clearly shown. Freedom is succeeding in assisting me to financial release.

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    StaffProcess

    Reviewed July 18, 2017

    100% beyond expectations. The process was easy and extremely thorough as it should be for a financial service like consolidating/reducing debt. Everyone I spoke with was beyond amazing in listening to me and helping me. I was so stressed and worried about my debt and they helped me -- they helped me feel like an adult. I accrued the debt and I want to pay it off. They never once made me feel embarrassed or ashamed. 5 perfect stars! 5 perfect stars to their lawyer service as well! Great lawyers working there who also do not pass any judgment.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    I was able to settle all of my unsecured debt for under 50% of what I owed. The few times I did call with a question or concern I was helped right away by professional and courteous staff. The online tools are easy to use, it made it exciting to watch the debt disappear. Thank you.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    FDR saved my sanity! - I do not remember how I came into contact with FDR, but I am SO GLAD I did. I was facing a lawsuit from one creditor, and multiple calls and daily notices in my mailbox demanding money I owed and just could not afford to pay all of the payments because of an unexpected job loss. My unemployment which lasted for 4 months caused me to have to live on credit cards. I was so far behind on everything and saw no way out of it. I remember that within 2 weeks of letting FDR take over, the calls and the threatening letters stopped coming, and they were actually able to assist me with my lawsuit, settling my debts for WAY LESS than what I actually owed.

    It has been less than 3 years, and I only have 1 debt left and once that is paid, I will be able to truly celebrate my freedom from debt (except my house payment, of course, still paying on that, LOL)! My entire family thanks Freedom Debt Relief for coming to my rescue. They saved me, then educated me on debt management so I don't ever have to face the crises I had just a couple of years ago. My only knock on them is they don't take student loans. I only have two hands but I give them 8 thumbs up, two for each member of my family and me... And on a scale of 1 -5 stars, I will squeeze in at least 2 more for 7 stars! Thanks again Freedom Debt Relief!

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    Staff

    Reviewed July 18, 2017

    Freedom Financial has lifted a great weight off of my shoulders. A GOD send is really the only way for me to describe all the wonderful people that work for this great institution. My mind is at ease, and there is no way I could have made such progress on my own. Thank you all from the bottom of my heart.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2017

    I heard about Freedom Debt Relief on TV, called, and was set up fast and easy. Nothing was difficult. Everybody I talked to made me feel comfortable about my decisions and helped me understand solutions to my debt. Thank you for helping and making it easy for me.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    I would highly recommend your service to a friend. All my questions are answered when I call. Staff members are very friendly, courteous, never feel rushed. I am following process as explained and so far seems to be working out just fine. It is a sense of relief to have help taking care of debt.

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    StaffProcess

    Reviewed July 18, 2017

    We have been very happy with the way you have treated us in the program up to this point and have always answered any questions that we may have had. We continue to look forward with your company as we progress in the program and in the home stretch. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed July 18, 2017

    The people are very friendly and helpful. The communication which you through emails is great! The only problem I had was in trying to add to my account. It wasn't that they weren't helpful, it was just some missteps but now it's all good to go.

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    StaffProcess

    Reviewed July 18, 2017

    We found ourselves in need of financial assistance. The folks at Freedom Debt Relief have been fantastic. I highly recommend them. They have answered all my questions and have been with us every step of the way. Navigating this process can be scary. With their help we are well on our way to financial freedom.

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    Staff

    Reviewed July 18, 2017

    Great people with full knowledge and trying their best to help me with my situation. I have spoke with them in many occasions and always was very helpful. I will recommend them to other people. Once again great service. Thanks!

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    Price

    Reviewed July 18, 2017

    I was at a point of desperation. Every time I paid the minimum amount for a credit card, the amount then month would be more. Every month it appeared I owed more money to the Credit Card companies. Some were worse than others. I soon realized I would not live to see freedom from debt. So I heard about Freedom Debt Relief, I wrote to them, talked to their counselors and signed on. My stress was gone, I am so relieved that in a few more months I will be debt free. There is no price for that. In these two years I have learned how to better manage my money and have no debt other than what I am paying off. There are no words to express my appreciation and gratitude. Thanks to Freedom Debt Relief, I can sleep nights.

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    Verified purchase

    Reviewed July 18, 2017

    Freedom Debt Relief was wonderful. They helped me pay off all my debt at a reduced amount. It only took a few years. By taking the money out of my checking amount made it easier to pay off my debt. One of my debtors even wrote my debt off. I would recommend Freedom debt relief to everyone.

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    Staff

    Reviewed July 18, 2017

    I have been working with Freedom Debt Relief to get my outstanding debt taking care of and they've already settled 6 things and it's only been 15 months and I only have 6 or so to go. Very happy with them. Always keep me informed on any settlements.

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    Customer Service

    Reviewed July 18, 2017

    I have introduce my friends Wes & Kathy ** to Freedom Debt Relief. Which they are please with. I'm very please with the results myself. Wish my debt would vanish faster. Wish the lines of communication was more instead of me calling every other month. Thankful my debt is reducing.

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    StaffProcess

    Reviewed July 18, 2017

    They have already settled half of my debt and I'm well on my way to being debt free. They are very good at answering any questions I may have and have been there to help me along the way. Their program has been very easy and stress-free. I'm so glad I enrolled into their program.

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    Verified purchase

    Reviewed July 18, 2017

    I am pleased with the company because you are able to track the info online, but it is taking longer to pay the debt than what I was told in the beginning. I would still recommend the company to friends and family.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Lomeli,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 18, 2017

    You have been the biggest help there is out there. I am grateful for the help you guys offer and is very easy to manage. It has been hard but since I've been with you guys it's been a lot easier to handle as well as lifestyle. I appreciate all the help.

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    Verified purchase

    Reviewed July 18, 2017

    Since I have been with Freedom Debt Relief I've had no complaints. My debt has been reduced by a lot. I would definitely recommend this product to anyone suffering from debt. I wouldn't necessarily change anything but if I had to pick I believe it would allowing to extend out payments plans a little bit more.

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    Staff

    Reviewed July 18, 2017

    Good for the most part. Negotiators are excellent, however you are asked if you can add more money to your account for a quicker settlement. It's a good idea to join their law group, but even then you may be asked to put in more money for a better settlement.

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    Customer ServiceStaffTransparency

    Reviewed July 18, 2017

    Freedom Financial provided us with a solution to a great problem with our overwhelming debt to credit cards. It gave us, as their name suggests, freedom from the burden of the financial debt. First, we were hesitant, but they're well trained and qualified people. Explained everything to us and every time we had a question they were there to provide an answer.

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    Verified purchase
    Customer Service

    Reviewed July 18, 2017

    The customer service is excellent, they clarified all your doubts and make the process easy. I like that they give you options and maintain you informed. I am confident that I will reach my goal of being debt free with this program and could continue with retirement plans.

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    Verified purchase

    Reviewed July 18, 2017

    I was scared to do this but so glad that I did. My bills are getting paid and looking forward to getting back on track. I made a huge mistake that messed up my credit but trying real hard to get it back where it was. You guys are the best and don't know what I would do without you! You guys are the best! Could never thank you enough for all your help!

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    Customer Service

    Reviewed July 18, 2017

    After seeing how this process works, much of this can be done yourself. The downside is, you will have no legal representation, and you'll have to deal with the creditors a lot more. Great communication, and customer service. Highly Recommended..

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    Customer Service

    Reviewed July 18, 2017

    They send you 1099-C's so late. I know FDR does not deal with TAXES but they still could look out for your with Creditors and make sure they follow the rules and laws. Late March 2016 and April 15 too late to get mailings from FDR on 1099-C forms. FDR claims they only mail them out. CRAZY, I had to re-do my TAX return x 2 in 2016 for late documents. You have zero clue who has filed a 1099-C for 2016.

    I called IRS before the Jan 2016 deadline for 1099's and nothing was filed by the deadline. I went 6 months and the creditor and FDR did not report that my One Main account was recalled. 6 months of payments and NO one reported they were not being completed or cleared. No one saw that the checks were being bounced back into an FDR account until June 2017 when I made my last payment 17/17 payments to Northland Group to May FDR. CRAZy making for me and STALLS my graduation date with only one more creditor to pay. Beyond occupying and so many emails and calls and follow-ups with timelines that are not honored. So exhausting, frustrating, and nothing is of the word that is stated. I can not wait to be done forever, never again!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Gerard,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 18, 2017

    I am so grateful I was introduced to Freedom Financial. They have helped me throughout my financial situations and have helped me solve my debts. If it weren't for them I would've been not being able to solve my financial situation. I'll be free from debts before the expected time thanks to Freedom Financial. I highly recommend them. I am a very happy satisfied customer.

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    Staff

    Reviewed July 18, 2017

    I have had no bad experiences with Freedom Financial. I found them to be efficient and effective. I would recommend them to anyone. They go the distance when it comes to resolving your problem. Their agents are tops and go the extra distance in trying to help you.

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    Staff

    Reviewed July 18, 2017

    At the beginning I was skeptical but then I saw how this company works and have a lawyer to cover for us. I did have to straighten few things but they finally found the problem. Very helpful, understand that this is a trouble situation and yes would recommend to a friend or family member. I like seeing my results as I go.

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    Staff

    Reviewed July 18, 2017

    I've only had good experience so far, have had many of my issues resolved, still more to settle which I wish they did something about them, but they can only work with what they have. Time goes by fast and hopefully all will get resolved. I'm happy I hired also the legal team which has been a lifesaver.

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    Process

    Reviewed July 18, 2017

    I was so impressed with the speed and clarity of working with Tamara to get this process started. It is such a relief to have some breathing space finally with money and I felt her genuine interest in helping me to use this program.

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    StaffProcess

    Reviewed July 18, 2017

    Freedom Debt Relief program has helped my family very well. What the representatives totals have come true. And yes you would recommend this to family and friends. My credit score has gone from low 400s to mid 500s. My wife and I are very happy working with Freedom Debt Relief.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 18, 2017

    This program has got me started towards financial freedom. I am so grateful for that. I have been super frustrated with the communication or lack of communication. Every time I call I need to retell my story or issues. I wish I could deal with one person who would call me as well or at least get back to me. It has been hard to get different answers all the time or to be told the person you need to talk to is busy and then realize they quit and no one was there to take care of my issues unless I call over and over again. I have also paid the amount I was initially was told for only 6 months. The rest of the time has been significantly higher. I have also had a negotiation that I had no idea what the length or higher payment was or for how long. So frustrating to always have to be the one to ask. But I needed this program and hope to be debt free way before I am suppose to. I work 2 jobs to do it. I will.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Lowder,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2017

    For the most part FDR has made the experience very easy and seamless. There have been numerous times where I have had to call in and I have never had to wait on a representative. Maybe 2x I felt the call could have been handled better but that's when I just call back or ask to be transferred to a senior division rep. Will be happy when all of this is done.

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    Customer Service

    Reviewed July 18, 2017

    At a time when we have become a desensitized generation, I am happy to say that I have received fantastic support from customer service, could not be happier with the service received. Amazing moral support when reaching a goal. Will definitely recommend to family and friends.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2017

    I am very happy with the way FDR is handling my financial affairs. It has really taken a load off my mind. I would recommend them to anyone who has financial problems. It is amazing what they can do with limited amount of money I give them each month. They are polite and respectful to me and always answer any questions I have.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    We have had a great experience with FDR. Everyone is polite and extremely helpful. Communication has been easy through email, phone and text. We would definitely recommend to anyone that needs this support. They have been efficient and speedy in helping us resolve our debt.

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    Process

    Reviewed July 18, 2017

    I would like to thank Freedom Debt Relief for their great customer assistance and how easy it is to understand and use the portfolio online to track your progress and see what's happening on a day to day basis. I would definitely recommend this program to a friend in need for this type of assistance.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2017

    Everyone at Freedom have been extremely helpful. I would highly recommend this Company. Every time they have always called me emailed me done what they say they will do. The Company has worked with all my credit card payments and bank loans.

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    Customer ServiceTransparency

    Reviewed July 18, 2017

    In the beginning there was more communication. Now there's none and as I log on to my account I see my debt program has 1 more additional year and that's not was told to me in the start. So now I wonder what's going on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Pickens,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed July 18, 2017

    At the beginning of this program we did feel anxious and unsure as to how quickly debts could be resolved, however we have come to realize the program is organized and specific to our needs and will allow us a positive experience!

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    Verified purchase

    Reviewed July 18, 2017

    Well, I must say that you all are very knowledgeable with finance. The company keep you informed on everything regarding my debts. I really love the DASHBOARD, it helps to keep me excited about my debts decreasing. Thank you so much for making me feel so special about my debts. Thanks again with helping me to be debt free.

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    Customer Service

    Reviewed July 18, 2017

    This is a company who cares about its customers. They are always available to answer a question or to solve a problem. By negotiating and working through the debts from the smallest first, you get off to a fast start in paying down your obligations. This momentum carries through for the remainder of the debts. The client dashboard is available to keep you constantly aware of your progress and due dates. I highly recommend them.

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    Customer ServicePrice

    Reviewed July 18, 2017

    A little pricey. Outstanding customer service. Feel good about getting out of debt. Has definitely affected my credit score but I truly understand why. Have recommended your service to family and friends. Hope to increase my monthly contribution but in these financial times it has been increasingly hard. Had to buy different auto as my old one was ten years old and starting to nickel and diming me to death.

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    Staff

    Reviewed July 18, 2017

    Freedom Debt Relief has been helping me with my credit card debt. So far we have solved 7 and have 2 to go. They have all been very nice and have answered any questions I have had. I would recommend them to anyone who needs help with debts. I hope to have my debt resolved by next April.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    I am so grateful for Freedom Debt Relief. It was easily and fast. They have all the tools you need. I wouldn't have made it this far if it wasn't for them. I'm so happy my debts are finally finished. I recommend them 100%. You won't go wrong with Freedom Debt Relief.

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    Price

    Reviewed July 18, 2017

    My wife and I had a financial hardship, back on 2015 and we were paying monthly bills to credit cards in amounts closed to minimum. Thru Freedom Debt Relief we have been able to pays almost the whole CC accounts with less interest rates, and paying less monthly payments. Great deal with this company to get out of debt quickly.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    I felt like I was drowning in debt and feeling very helpless when these nice people came along. They have helped me see the light at the end of the tunnel and have negotiated settlement after settlement for me. I can see the end of my debt in the not so distant future.

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    Verified purchase

    Reviewed July 18, 2017

    I am so happy that I found you to help me with my debts. I also get to go to the dashboard to see how my accounts are doing and which ones are being paid off. I would be more than happy to recommend Freedom Debt Relief to friends and families. I just do not how come it took me so long to find you and your help.

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    Verified purchase
    Staff

    Reviewed July 18, 2017

    I have been very satisfied with Freedom Debt Relief. Everyone I have talked to has been extremely helpful. I am happy that I will finally be debt free in a few short years. I will be recommending this service to friends and family should they need help with their debt.

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    Transparency

    Reviewed July 18, 2017

    Amazing. So happy that your company was able to help me clear the debt. Anybody I know that needs help with clearing their debt I'll be sure to tell them about Freedom Debt Relief. I didn't want to file for chapter 7 and have it on my credit for the next 6 years of my life. Thanks SOOO MUCH!!

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    Customer ServiceStaff

    Reviewed July 18, 2017

    They are great! Super easy to work with. You can always get a hold of someone on the phone with no problem. Very understanding of everything. Very happy. I have recommended them to family and friends who are all very satisfied as well.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    My experience has been very helpful. They have settled three of my debts and working on settling two more. When I call they also are so helpful and answer all my questions and let me know when I need to fax them any information I get from a credit company.

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    Process

    Reviewed July 18, 2017

    I have to say, I'm grateful to have joined this program. It has made my monthly payment much easier. Couldn't have not get my debt down without their help. I would definitely recommend this program to anyone that's struggling with paying their monthly bills.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    Generally happy with FDR. A few mix-ups on payments to one account that took 4 months to fix. Negotiations have been good. Can't really complain. It's a big company, I assume. Once I didn't get an email with downloads requiring my signature, but FDR followed up and it was fixed. Good organization. Follow-up is good. Glad I joined.

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    Verified purchase

    Reviewed July 18, 2017

    Working well, with me when I have a question. Help me set up the account and read how the program work when look at sheet. I been with the company almost two years and they are doing great. I have told some of my friends about the program so maybe they would join some day.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Edwards,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 18, 2017

    I have been very pleased with help and way my account has been handled. People have always been helpful and pleasant. No matter how big or small my questions are they always ready to help. I would and have recommend Freedom to friends.

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    Price

    Reviewed July 18, 2017

    We reached a settlement with Bank of America, paid a couple months then there was something wrong with mailing the money. No one said if B/A changed the address or FDR, or CFT. It wasn't me but I'm the one they came after. I contacted NLLG right away. Now it's 6 months later and still not settled. Meanwhile the lawyers are mailing documents to your California address and it takes a month to get faxed to NLLG in Oklahoma. Surprisingly your loan company now says I'm a wonderful candidate for a 25% interest rate loan (for 54 months)! I would have to pay FDR for reaching a settlement with the outstanding lenders then pay the same rates the credit card companies were charging. My dashboard says these debts should be settled by 2020. That's much sooner and with no interest? I don't get it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Lois,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 18, 2017

    Freedom Debt Relief has taken a huge weight off my shoulders. They were able to negotiate substantial debt reduction and have enabled me to make monthly payments that I can afford. They have also been able to make most of the collection calls stop. Thank you!

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    Staff

    Reviewed July 18, 2017

    Very helpful with getting all my debt organized. I always get a weekly e-mail on my successful progress to reaching my goal; which is of course to become debt free! Thanks so much Freedom Debt Relief for helping me through this hard time in my life.

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    Customer ServiceProcess

    Reviewed July 18, 2017

    Freedom Financial is the best program we have ever dealt with. We have been able to call them to discuss issues with our debts. They respond immediately with emails, and they have cleared up over 2/3 of my and my wife's debts so far. We can add other debts with ease, and choose how much money to keep on our account for them to use. Adding money is easy also. All in all, a great experience!

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    Staff

    Reviewed July 18, 2017

    John ** did a great job helping me seek the help I needed for debt relief. He was very professional, and such a great help!! I would recommend him to other clients, and look forward to results with Freedom Debt Relief.

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    Customer Service

    Reviewed July 18, 2017

    I see there is money on my account but yet some small debts are not been paid. I still get calls from debtors. I thought this was going to help talking to them before the overcharges got bigger but I guess not. If there is money why not pay them off already.

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    Response from Freedom Debt Relief

    Dear Laura,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed July 18, 2017

    As a client from Freedom Debt Relief, I have to say that I am satisfied with the service. I am still few more months to finish with my debt, but I have to say the FDR has been helping and supporting me during all these years. FDR has been answering all my questions since I joined the program. I can not wait to end these debts and at the same time say thank you for the help and support.

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    Reviewed July 18, 2017

    I'm so pleased I found out about Freedom Debt Relief. I knew I wasn't getting anywhere with all that I had. I knew it would of been years until I seen the end. With Freedom and all they have done for me the end is next year and not too far away. Thank You Freedom Debt Relief.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 18, 2017

    Unfortunately we found ourselves in debt which had accumulated beyond our ability to pay. We did not want to declare bankruptcy as we didn't feel it was ethically appropriate. We tried to negotiate with our creditors for lower interest rates and lower monthly payments. They refused to work with us so I began researching for debt repayment programs. Freedom Debt Relief appeared to have excellent ratings so I decided to contact them. From the very first phone call they were very helpful and compassionate. They thoroughly explained the program and what specific steps would need to be taken to move forward.

    We have been working with them for one and a half years and they have successfully negotiated with several creditors to lower our balances. We have paid off half our debt and hope to be totally debt free in 2019. We chose a monthly repayment amount that fit into our budget and whenever I have a question or need to make a change to our draft date they have been more than helpful. I would highly recommend this company to anyone who might need this service.

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    Staff

    Reviewed July 18, 2017

    Freedom Debt Relief helped me reduce my debt by over 50% and they can do the same for you when you are in over your head. Their expert assistance has proved invaluable in navigating a path out of debt. Highly recommend their professional service to all.

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    Verified purchase

    Reviewed July 18, 2017

    Freedom Debt Relief was a safe and reliable place to help me with my debt. It was easy to do and they helped me with anything I needed every step Of the way! I would recommend Freedom Debt Relief to anyone and would even use them again myself.

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    Reviewed July 18, 2017

    It's been good, but I'm still in debt up to my ears. I would like to speed up things but would need to find a decent job. At 61, this is tough. My background is radio, and it's a young persons career these days.

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    Customer ServiceStaffProcess

    Reviewed July 18, 2017

    Very pleased with all of our dealings with everyone. If we do not answer e-mail quickly a phone call is made. That makes the process move along nicely. If we have a question it is answered quickly and to the point. Everyone we have dealt with have been courteous and kind.

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    Customer ServiceProcess

    Reviewed July 18, 2017

    If you follow the program, read through and understand, not be afraid to call and ask questions, it is great. I am almost done and it has been a great blessing to shed this and not have all the issues.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    From the first person I spoke to going forward I can say that I have very good customer service with only one incident which was resolved. But I think that Freedom Debt Relief should go over in depth a bit more with the client of what they can really afford going forward with this down the line. I have had a few issues this past year but I will be on track again, but I think I liked what I heard so much I may have not realized further down the line any hardships that may arise.

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    Staff

    Reviewed July 18, 2017

    I've been working with Freedom Debt Relief for over a year now. After being in and out of work for over a year I was always in a bind, The alternative from Bankruptcy was FDR. I can't say anything negative at all with this company. I have had absolutely no issues with the professionalism, the knowledgeable staff, and my debt getting resolved in a timely manner. All around great experience so far. Thank you.

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    Customer ServiceStaffProcess

    Reviewed July 18, 2017

    Customer service couldn't have been more pleasant and accommodating. They treated me with the utmost respect. However my account seems to be outdated. I have satisfied accounts outside of the program but despite my notifications they have not been reflected. They include Discover and Barclays Bank.

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    StaffProcess

    Reviewed July 18, 2017

    After my separation I was left with a whole lot of credit bills. Thanks to Freedom Debt Relief I am on my way to a new start. The process at first look and felt long. Not having to deal with those bills I didn't notice how fast time has past and I am almost done with my burden. They are great working with what you can a month. However, when you have extra money you can add to your account to give them a little more power to negotiate.

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    Staff

    Reviewed July 18, 2017

    Freedom Debt Relief is one of my wife and I better idea. They have done everything that they told us at the start. I think that is one the best recommendation anyone can give a company. I hope this helps anyone who is thinking about using this company. They’re very good.

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    Staff

    Reviewed July 18, 2017

    Thank you very much for the great help you have made to me. Believe me I going to tell everyone who needs help about what you did with me. Thank you very much again for all the help you have made to me. Gods bless you and give you all the power to help anyone who needs help.

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    Process

    Reviewed July 18, 2017

    The Debt Relief Program has been very helpful in addressing creditor payment after a devastating life experience. Job loss was a result of military service disability. Income went from $43,000 a year to $$15,000 and early IRA drawdown. I was headed to bankruptcy, but this option prevented bankruptcy. Working part-time now and have had good success in the program.

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    Customer Service

    Reviewed July 18, 2017

    Very blessed that you could help me and my family! It has been such a relief because I was so overwhelmed. Call after call was so stressful and unbearable. Debt is no joke and I have learned a great lesson! I don't know what I would've done without you guys! Thank you!

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    Customer ServiceStaff

    Reviewed July 18, 2017

    Every person from start to finish was professional and helpful. Never once were they rude or acted rushed. Any request I made, or question I had was acted on promptly. The communications were always timely and kept me informed every step of the way.

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    Verified purchase

    Reviewed July 18, 2017

    My husband and I have had a great experience with Freedom Debt Relief. They are easy to work with and have helped reduce our debt significantly. I would suggest them to anyone in need of help getting control of their finances.

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    Staff

    Reviewed July 18, 2017

    They have generally done a good job. I wish some of the balances were reduced more and final payoff was sooner. Maybe things will go faster as time goes on. I would recommend Freedom for those with substantial debt. Perhaps my wife may also look into FDR.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    Everyone always nice, courteous and understanding. I've never felt like anyone has judged me for my bad money decisions. Always willing to help me and answer all my questions with expertise. It was a little tough to start with but up to now the whole experience has taught me how to manage my budget and my spending to stay within my realm. For that I say thank you very much!

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    Staff

    Reviewed July 18, 2017

    On top of things, notifies you if anything happens. So professional and courteous. Could not have found a better company. Thank you so much for your help. I could not have done this without you and it is such a relief that I will soon be debt free and no credit cards. That are all gone.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    After my daughter passed away from kidney failure I helped her son and daughter (17) pick up the pieces of their life and move on. I was on social security and had used 4 credit cards until I was so far in debt I didn't know how I would ever pay them off and didn't want to declare bankruptcy. FDR popped up on my computer as I prayed for an answer. I was impressed with FDR's background and services so I called and was even more impressed with the agent. I signed up and to this day I am extremely pleased for what they have saved me and happy that my credit is improving! No more credit cards for me!

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    Customer ServiceStaff

    Reviewed July 18, 2017

    Freedom Debt has been the best for me and my family. They have helped me settle half my debts so far and in less than 2 years should have the last half settled. They are always quick to answer my questions and very helpful when I need them. Thanks Freedom Debt!

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    Staff

    Reviewed July 18, 2017

    Working with Greg ** the past couple of days has been an amazing experience. He took a situation that I was having severe anxiety over and minimalized it in a brief amount of time and showed me there is light at the end of the tunnel!! :) It has been a great pleasure getting to work with him.

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    Process

    Reviewed July 18, 2017

    I would recommend this program to others. I would explain your debtors are not negotiated all at once at the beginning of your program. Your debtors are negotiated one at a time. This was confusing to me when I first started the program. I love you can go on the computer any time and check on your progress. Keep up the good work!

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    Verified purchase

    Reviewed July 18, 2017

    I was in real trouble financially and had nowhere to go. I spoke with this company and they brought me back to relaxing and leaving everything in their hands. To date they have saved me thousands and paid off a few collections. I would recommend them to anyone in debt.

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    Staff

    Reviewed July 18, 2017

    Any problems or concerns I have are easily corrected by these caring people. They are not judgmental but filled with encouragement. Very easy monthly payments and calls of encouragement each time they settle an account, they are also very easy to contact not like other companies.

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    Reviewed July 18, 2017

    I took a chance this company might be able to help me and they have far exceeded my expectations. I would recommend them to anyone wanting to eliminate their debt. I am a widow and thought I would have to declare bankruptcy but Freedom Debt Relief has taken that worry from me.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    They have great customer service and always available to answer any questions. Very nice and informative staff. The lawyers are personable. They follow up after calls and consistent. It was a little delay on getting started but took off after we gave all the information. Great group of people to work with.

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    Reviewed July 18, 2017

    The main problem I had was nobody would keep me informed in what was going on with the progress of any upcoming resolving of debt. Need more contact with client and not rely on the dashboard. You did take care of all the debt I had.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Herberger,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed July 18, 2017

    I feel like I've had no contact. No phone calls concerning my last three accounts. I wish someone would have contacted me to let me know what's going on instead of me contacting them. I would hope in the future that someone will be contacting me and helping me understand what is going on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Dominico,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 18, 2017

    I am very pleased how FDR has handled my creditors. They have resolved my issues with professionalism. Couldn't be happier. They are for sure the place to go to when you are having credit problems. I would recommend them to everyone.

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    Process

    Reviewed July 18, 2017

    I like the program and it is very helpful. I'm just struggling right now to financially make my payment each month. But I know that my fault. But overall the program is great for getting out of debt I think.

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    Reviewed July 18, 2017

    Freedom Debt Relief has been an awesome company to work with. This was an alternate option other filing for bankruptcy. So far it has been a good experience. Before enrolling to the debt relief progarm it was very difficult to make ends meet even with two jobs.

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    Staff

    Reviewed July 18, 2017

    I'm very pleased with the staff and the program. I'm very happy I decided to work with Freedom Debt Relief. I feel better every month. I know it's hard to admit when you're in over your head but to find out there is a company like this is a breath of fresh air.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    Phone conversations provided me with answers to questions that I have asked for four months. Your customer service people are good people; your reaching out and communicating with your customers leave a lot to be desired. The dashboard does not have a place for FDR to respond to individual clients.

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    Staff

    Reviewed July 18, 2017

    Freedom Debt Relief is doing a fine job for me! I have 2 or 3 more years to go before my debt is solved! However, I wish that it could be resolved sooner than 5 years, but that is what they told me! Everyone is very courteous and concerned with me! I would recommend them to others if asked!

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    Reviewed July 18, 2017

    I have had a great experience with Freedom Financial. I am happy to have the burden of years of debt down to a minimum. I would recommend this company to anyone that was in direr straits like I was. A relief of knowing there is a light at the end of the tunnel.

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    Reviewed July 18, 2017

    We were originally told all our debts on your program would be settled in 4 years. Now it appears to be about 6 months longer than that. We also weren't aware that the settlement fees would be as high as they are nor did we know there is a $10 check fee for each installment you make to our creditors on our behalf. Otherwise, we are happy with the amounts for which our accounts have been settled this far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Stern,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed July 18, 2017

    Things easily got out of hand with credit card debt. I was barely hanging on with making the minimum payments on most of my credit cards. Thank goodness I heard about Freedom Debt Relief. I spoke with a very kind and informative representative who helped me get set up in the program. I just pay them a specified amount every month, and they take care of paying my creditors. They even helped when one of my creditors threatened a lawsuit. Now I'm about halfway through the program and I can actually see the end of the tunnel. I would highly recommend this program for anyone who has found themselves in my situation.

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    Customer ServicePriceTransparency

    Reviewed July 18, 2017

    After my hospitalization in December of 2014 for diabetes I was put on two insulins and three medications. All very expensive even after insurance. Over $2000 a month and had to wait for six months to get on Medicare. Called all card companies. Being up to date on all payments I was running out of money. They would not work with me at all. Did not care. Freedom Debt Relief did. Received an info letter in the mail. Made the call.

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    Reviewed July 18, 2017

    Just the peace of mind I have received by Freedom Debt Relief handling these debts has been a blessing. Thank you. Thank you. Can't wait till this issue are finished and I can finally be done. The settlements have been fair and well done.

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    StaffProcess

    Reviewed July 18, 2017

    My experience working with this company had been such a relief. Two of my debts have been settled in the first great of the program and I'm working on my last. The team is very cordial and efficient in getting you in contact with others who specialize in a issue you may have. I love this company and will recommend them to anyone.

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    Staff

    Reviewed July 18, 2017

    Before I came to know this debt relief company I didn't know what to do about my debt I accumulated. I did some research online and found them. They have been nothing but a HUGE help to me. So far I have 3 of my debts settled! I highly recommend them to anyone that is in search of getting their credit and financial situation back on track. Thank you Freedom for everything!

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    Customer ServiceProcessTransparency

    Reviewed July 18, 2017

    I love the Program A lot. I just feel that things would be a lot better if there was more communication with me and my accounts. So going forward I would love for someone to just check with me on like a week to week basis or month to month.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Reed,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 18, 2017

    Love how Freedom Financial have handle my credit cards accounts. I know now how to not over spend. PAYING cash for things is great. I'm happy that I finally got the help I needed. Thank you Freedom Financial for the amazing job you all are doing for my credit and keeping me in line with money.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    I was at a point when I signed up that I was just drowning due to debt left to me by my ex-husband. I am now just one year away from being debt free and I am so excited! I have had all of the bigger accounts of mine settled already! I had two different ones file cases in court against me and the legal team was so quick to resolve them and stayed in constant communication with me! I have had an absolutely amazing experience with Freedom Debt Relief!

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    Reviewed July 18, 2017

    Always answered all my questions. Always willing to help me out with any concerns about the creditors. Had 13 creditors and I am on my last one. I am very pleased with the way they handled each one of them and saved me a bundle. Looking forward to graduate.

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    Reviewed July 18, 2017

    I thought I had no choice and thought I was going to have to file BK, but thanks to the help of Freedom Debt Relief I am almost debt free. Now I can get my life and financials back on track. I was skeptical at first because you hear about all the scams that are out there in today's world, but they have shown me they are not a scam.

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    Staff

    Reviewed July 18, 2017

    Freedom Debt Relief team has proven to be dedicated to their work from the beginning I signed up with them. Their loyalty and professionalism sets them apart. I am grateful for all the hard work they have accomplished on my behalf. I would recommend this wonderful organization to anyone who needs assistance to become debt free.

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    Staff

    Reviewed July 18, 2017

    Freedom Debt Relief worked with me and my huge amount of unsecured debt. They put together a plan that allowed me to see a light at the end of a tunnel. They were easy to work with and together with NLLG it has been a great experience.

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    Customer Service

    Reviewed July 18, 2017

    I am happy with the service I have received. Every time I have called to ask a question it has been answered clearly. My debt has been handled promptly and without Freedom's help I would take years to be debt free. Thank you Freedom Financial for your help.

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    PriceProcess

    Reviewed July 18, 2017

    I was in so much debt, that I was only able to make the minimum payments, and the charges were getting higher. I decided to look for a debt relief program to ease my financial burden. After searching online I ran across Freedom Debt Relief, I made the call. They were upfront about cost and how the program worked, they were very professional, informative and courteous. They did not pressure me into their program.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    I've had a stress free experience using Freedom. Everyone is very helpful. I'm so happy with Freedom and thankful. I hope other people call them, they will feel so much better after talking with a representative. Don't wait, make the call, then you can move on and there is a light at the end of the tunnel and it's not a train, it's freedom pure freedom.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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