Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
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Reviewed Aug. 22, 2018
Freedom Debt Relief settles debt for pennies on the dollar to alleviate the headache and telephone calls of creditors. Highly recommend their services to anyone needing assistance with creditors. Customer Service goes above and beyond and keeps you posted on all steps of the process.
Hello Carla,
Thank you very much for your honest response. We try our best to achieve a structured settlement for the lowest percentage in comparison to the debt you owe. We are extremely excited for your success in this program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2018
I have credit card debt and I got Freedom to help me settle it my creditors because their salesman was really nice and polite. He was worried enough that he talked to me around Christmas and even called me up from his mom and dad’s house at the time to make sure everything was all right. Also, I got concerns on whether the first payment went out to one of the customers. About $400 went to Freedom and I was kinda wondering why. Other than that, I like Freedom Debt Relief and working with them took a lot of relief off at a bad time.
Hello Frank,
We thank you very much for your honest feedback regarding your program thus far. We are extremely satisfied that you have received outstanding customer service from our enrollment agent and that you have started your journey to becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2018
Aaron ** was excellent in all ways, explaining the program and answering my many questions. He was friendly and courteous throughout the process. And very patient. It is because of him I decided to go with this program. I felt he was genuine and trustworthy. Best customer service I have ever recieved.
We are delighted to hear that you've received the best customer service here at Freedom Debt Relief, Kathleen! We appreciate your positive feedback! Please let us know if you ever have any questions or concerns. Our client services team is here for you 7 days a week at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2018
Jeffrey was extremely helpful and walked me through the process. I am looking forward to working with your company, and getting back on my feet. I am hoping to complete the program under the four years, if I can. I have started to recommend your company to many of my friends.
Thank you for the positive feedback, Diane! We're happy to learn that you're satisfied with the services you received! We also encourage you to reach out to our client services team to learn more about our referral program! Client services can be reached at (800) 655-6303, 7 days a week! Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2018
Robyn ** was very professional, knowledgeable and easy to talk to. I feel confident in my decision due to her patience and customer service. I believe that I have enough coverage legally and that I will be free of debt faster due to FREEDOM!
Thank you for the positive review, Hannah! We are confident we will be able to guide you through your journey to being debt free! Please let us know if you ever have questions or concerns regarding your account. Client services is here for you 7 days a week at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2018
Mike was great at making me feel comfortable about the process and not being judgmental about the hardships I am encountering. The process was simple and easy to understand and the savings will have a profound impact on our lives.
Good afternoon Jay,
Thank you so much for your response, we appreciate it! We love to hear that you have received excellent customer service with Mike and this program has been smooth sailing so far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2018
I would highly recommend FDR to anyone who is frustrated and need expert advice!! The gentleman I spoke to John ** was friendly but professional and made me feel at ease. He was thorough and when we were done I had no doubt that FDR could help me!!!
We appreciate the positive review, Mark! We are elated to know that you've had a great experience with John. Congratulations on making the first steps towards becoming debt free, we're honored you chose us! Please let us know if you have any questions or concerns by contacting client services at (800) 655-6303. We're here for you 7 days a week! Thank you for choosing Freedom Debt Relief, Mark!
Reviewed Aug. 20, 2018
Hi had a great experience with Randy **. He was extremely helpful, and made the process easy. His introduction to the program made it seem easy. His explanations to the requirements and agreement was helpful. He communicated good with me and always called me back.
Thank you for the positive review, Alejandra! We are happy to know that you've had a wonderful experience with your debt consultant, Randy! We are always here for you, every step of the way. Please let us know if you have any questions or concerns by reaching out to client services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2018
Mike made me feel comfortable from the beginning. He never hesitated to answer any of my questions, explained the process thoroughly and was diligent. This was a fast and easy process. I would recommend anyone who is going through financial hardship. Thank you for your help!
Thank you for the positive review, Clythess! We're happy to learn that Mike was diligent and helpful during your enrollment process! If you have questions in the future please don't hesitate to reach out to our client services team at (800) 655-6303 or at support@freedomdebtrelief.com. We are here for you 7 days a week! Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2018
Wasn’t sure what to expect when I called the 800 number but I was pleasantly surprised after speaking with Antonio **. He explained everything very thoroughly and answered all my questions. He walked me through everything and by the end of our conversation, I was very excited and hopeful for a satisfying outcome at the end of the program.
We're glad that you decided to give us a call, Virginia, and thank you for letting us know that you had a wonderful experience with your debt consultant Antonio! We are also excited to be along on this journey to being debt free with you! If you have any questions or concerns in the future please don't hesitate to reach out to our client services team at (80) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2018
Eddie was very helpful and polite, he explained everything to me in a very easy way to understand. I'm so glad I contacted Freedom. I haven't started yet but I already feel so light and relief. I know I'm going to be ok now that I let Freedom to help me with my finances.
We're happy to hear that you're feeling that financial relief already, Miriam! We are all looking forward to being there for you every step of the way! Please contact us at (800) 655-6303 or at support@freedomdebtrelief.com if you ever have any questions or concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2018
I am working with Eddie **. He was kind, professional and went thru the entire process with me in a manner that was comfortable. He didn't try to force me. He encouraged me and answered all my questions. He never made me feel bad about the financial bind I am in.
Thank you for the positive review, Beverly! We're glad to hear that you're happy working with Eddie, we're happy to be working with you too! Please let us know if you have questions or concerns. Our client services team is available 7 days a week at (800) 655-6303 or support@freedomdebtrelief. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2018
Kari ** was an absolute pleasure to work with. She took time to find what would work best for me. Then she took time to explain every step to me thoroughly. Would recommend to anyone wanting to get out of debt.
We're happy to hear that you've had a great experience enrolling, Kamilah! Onward to a brighter financial future! In the future if you have any questions or concerns please feel free to reach out to our client services team at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2018
Great service from start to finish with my representative. He made sure that I was aware of the contract and DocuSign. I would tell everyone that may be experiencing problems with their debt and have a mishap similar to mines, multiple sclerosis with limited income as I’m no longer able to work full time.
Thank you for the positive review, Monique! We always strive to ensure you receive the best experience with our client services team, and we're so happy to learn that this is the case! In the future, please don't hesitate to reach out to our customer service team at (800) 655-6303 if you have questions or concerns. Thank you for choosing Freedom Debt Relief, Monique!
Reviewed Aug. 17, 2018
Our Debt Consultant, Patrick **, has been a wonderful and helpful resource through the process of deciding which debt relief option fit our needs. I greatly appreciated his attention to detail, along with his understanding and compassion in regard to our personal situation. The entire process, from decision making to enrollment, to welcome kit and all other information needed has been a positive experience. The services of Freedom Debt Relief, along with Patrick and the rest of the team are greatly appreciated. I am looking forward to working together to get out from under all of the stress of this debt and will happily recommend this service to anyone I know who may need it now or in the future.
Thank you for the great review, Alicia! We are proud to be on your side to help you put this debt behind you! Our world class client services team is here for you every step of the way. They can be reached at (800) 655-6303, 7 days a week! Please don't hesitate to reach out to them if you ever have questions or concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2018
I have never been more displeased with the service then with freedom debt relief. Lack of judgment on their part. They do not seek to help me but continuously ask for more money and wait for my creditors to show me through court hearings which I have to pay more than when I first started with FDR. Freedom Debt Relief is the biggest joke in rip off and helping people and I will not urge other people to use your service. You are costing me more money and placing my health in dire straits.
Hello Michael,
We are sorry to hear about your experience and we would like to work with you to resolve your concerns. Please let us know if you prefer phone or email communication and we would be happy to further assist you.
Reviewed Aug. 17, 2018
I thank you, Freedom for helping me resolve my growing debt that I was not able to handle because of financial hardship. I thank you Freedom Relief! I met a friendly representative Melissa who answer all the questions I had to feel better!
Thank you for the great review, Elias! We're happy you chose us to assist you on your debt free journey! Rest assured, we are here for you every step of the way! Please don't hesitate to reach out to our client services team at (800) 655-6303 if you have any questions or concerns.
Reviewed Aug. 16, 2018
Was taken care of as if I were one of the family. Made my nightmare a bit more tolerable. Told the person assisting me, with my new registration process that he, had made it better for me, because he had great people skills. I would greatly recommend to my family and friends who were in need of this kind of service.
Thank you for the wonderful review, Pamela! We have a world class team of representatives to assist you every step of the way on your debt free journey! Please don't hesitate to reach out to us if you have any questions or concerns in the future. You can reach client services at (800) 655-6303. Welcome to the Freedom Financial family, and thank you for choosing Freedom Debt Relief!
Reviewed Aug. 16, 2018
I began this program after speaking with Tony ** over a rather lengthy period of time. I purposely went back to him to assist me with my debt because I have great confidence in him to handle my situation properly.
Thank you for the positive review, Burton! We're pleased to learn that you've had a wonderful experience with your debt consultant Tony! Please let us know if you have any additional questions or concerns. Our client services team can be reached at (800) 655-6303, and we're here for you 7 days a week!
Reviewed Aug. 15, 2018
My son sustained a brain injury. It was financially devasting. FDR gave me hope and treated me with such kindness. I’m at the beginning but I feel like my life financially has started over. I cannot thank everyone on the team enough.
We're so sorry to hear that, Ines. Rest assure the Freedom Debt Relief team will be here for you every step of the way, and we want to thank you for choosing us to be your partner on your debt free journey. If you ever have questions or concerns please don't hesitate to reach out to our client services team at (800) 655-6303. We're here for you 7 days a week!
Reviewed Aug. 15, 2018
I was not given an order no., but experience was a nine. The operator was very knowledgeable and very, very, mannerly. Our conversation was very upbeat and very, very good. I really enjoy this conversation with this operator that did the finalization my application. Thank you.
Thank you for the great feedback, Donald! We are pleased to know that the service provided to you was excellent! In the future please feel free to reach out to our client services team at (800) 655-6303 if you have any questions or concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2018
Eric is wonderful. He was very patient with me when I was asking questions. He is very professional and also very kind. Also Megan is the same way. I'm glad I chose your company because I spoke to a few others that sounded like a manual.
Thank you for letting us know that you've had a great experience enrolling into our program, Lynne! We are happy to be on your side! If you have any questions or concerns please don't hesitate to reach out to our client services team at (800) 655-6303.
Reviewed Aug. 15, 2018
Mark ** is a gem. He made this entire process seamless and did an excellent job explaining how the program will work for us. He was extremely knowledgeable and professional. I would give him ten stars if possible. Tyler ** from the Welcome Team was also excellent in walking me through the process. Kudos to these two!!!
Thank you for the positive feedback, Amanda! We love to hear that our representatives are taking great care of you! If you have any questions or concerns moving forward, please don't hesitate to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2018
Thus far I have been happy with my experience. Sabrina explained things in a very clear and concise manner. She returned calls promptly and we connected in a timely manner. I have a long way to go to get this completed, but feel things will go well.
Dear Joyce,
Thank you for your sharing your positive experience about the program. Remember it will be here sooner than you know it. The great thing is you're already a step closer on becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Reviewed Aug. 15, 2018
Shaun ** was awesome helped us every step of the way to start the program. Explained everything in a way I could understand. Very helpful. I'm looking forward to working with Freedom Debt Relief in working on clearing up our debt. Thanks.
We're happy to know that you've had a great experience, Jonathan! We're excited to help you put this debt behind you, and onto a brighter financial future! If you have any questions or concerns, please feel free to reach out to our client services team at (800) 655-6303. We're here for you 7 days a week!
Reviewed Aug. 14, 2018
As I went through very bad divorce I was "stuck" with debt and decided to enroll with this company. When they try to sign you up they are nice and understanding but after they start taking your money nothing is as it was promised. For 8 months they took money out of my account and did nothing. As I forwarded letter and emails from creditors they reassured me that they are working on my behalf. I was stupid enough to believe since many incompetent people work for this company. They absolutely do not listen. Just repeat what they were told.
Warning letter from one of the creditors threatening with lawsuit was forwarded to them and they reassured me not to worry. Month later lawsuit was filed against me and guess what??? Freedom did NOTHING to help. I just received many excuses and I was told I need to take care of this issue. Stay away from this terrible lying company. If you have debt try to negotiate yourself. I am sure it will be worth trying.
Hello Selma,
We're very sorry to hear about your disappointment with the program. We would love to work with you to hopefully resolve the concerns you are having. Please let us know if you prefer phone or email communication and we would be happy to further assist you.
Reviewed Aug. 14, 2018
Feel like a weight has been lifted off my shoulders. Michael was very easy to talk to and understood how I was feeling. He answered all my questions and even walked me through the electronic signature process. I finally feel like I’m on my way to being free of my credit card bills.
Thank you for the great review, Carolyn! We're happy to hear that a weight has been lifted! If you need anything else please don't hesitate to reach out to our fantastic client services department at (800) 655-6303. We are here for you every step of the way!
Reviewed Aug. 14, 2018
Brian ** was awesome. Made it very easy. He answered all my questions. I was very helpful throughout the whole process. He is a great asset to your company and I would recommend anyone to your company just because of him.
Thank you for the positive feedback, Monica! We are pleased to know that you've had a great experience with your enrollment process, and with your debt consultant Brian! If you ever have any questions or concerns please feel free to reach out to our client services department at (800) 655-6303 or at support@freedomdebtrelief.com!
Reviewed Aug. 14, 2018
I have called a couple of times and nobody has called me back. I had received a settlement from Citibank and wanted to talk someone and they said that would connect me to a settlement person and nobody answer the phone.
Hello Lola,
We're sorry to hear that no one has been in contact with you. We would like review your account with you and go over any settlements that are in place. Please contact our Client Services department at (800) 655-6303 for further assistance.
Reviewed Aug. 14, 2018
It was a great pleasure talking and working with Freedom Debt Relief. Very helpful and understanding my problem I was going through. Couldn't ask for a better person to help out. Thank y'all for everything. I highly recommend Freedom Debt Relief to anybody that is going through money problems like I am and they did not judge me at all. Felt very comfortable to Jacob **. Awesome guy.
Hello Christopher,
Thank you for your positive feedback! We appreciate your response and are very glad to hear that this program has been beneficial to you. We are excited to see you succeed! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2018
Mark was beyond helpful, patient and didn't mind me interrupting him to ask all my questions. He was patient if I asked something twice or for him to repeat something. He simplified all the info about the process and I feel I understand the process clearly. He was great!
Thank you for the positive feedback, Jacqueline! We are pleased to know that you've had a great experience with Mark during your enrollment! If you have any questions or concerns in the future please feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com. They're here for you 7 days a week! Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2018
The young man whom I spoke to was very respectful and kind. He explained into detail about my debts and what companies it would report back to when I pay. They offered me Affordable bi-weekly payments. Now I’m on the right path to getting out of debt thanks to Freedom Debt Relief.
Hello Brent,
Thank you very much for the positive feedback and response. We are very glad to hear that your enrollment agent provided you with excellent customer service. Congratulations to starting your journey to becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2018
I had perfect credit and the bottom fell out of everything. I've had credits in the 700s and then went through a personal crisis with my sister and I didn't want to file for bankruptcy. I looked on the internet and called Michael of Freedom Debt Relief and we worked it all out. I was in a very unpleasant situation and Michael was kind. He couldn't be nicer. He was human and understanding and didn't put pressure on me. He is the person I deal with the most, and he writes me nice emails and I inquire about his family. It's a good thing and I trust him.
All the things I had to sign and phone calls I had to make, went well. But I had trouble on the first month because there were still tremendous financial difficulties so we postponed the program for a month. I'm paying off, keeping some of my credit and then the other ones are going through Freedom Debt Relief. I pay $409 on the 3rd of every month and one creditor has already been settled. Michael told me to send him any correspondence that I receive from creditors where they want to negotiate and last Friday, I sent him some more. I send him certified return receipts and that's how we are operating so far. It's not like I had a tremendous amount of debt. It's just annoying and the sooner it gets resolved, the better it is to me. Michael is a great guy and Freedom Debt Relief is great as well.
Hello Susan,
We definitely understand that things happen and that it is normal to go through financial hardships. We thank you very much for your honest review and we are extremely glad that you have received outstanding customer service with Michael. We are very excited to have you complete the program and leave debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2018
Ryan ** was so very patient while I made up my mind to tackle my debt with Freedom Debt Relief. He was very informative! Also, everything from my initial call to signing the contract is very easy. Website is user friendly. I will definitely recommend Freedom Debt Relief!
Thank you for the great review, Sheila! We are happy to know that you've had a smooth enrollment process, and we're excited to be with you on your journey to being debt free! Please feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2018
I was told by Freedom Debt Relief to stop paying my bills because that's the only way they would help me. They said this would help me make deals, while negotiating with the creditors, when creditors start calling. They also convinced me that the deal I did with Freedom Debt Relief, was going to save me a lot of money.
Since April 2018 to August 2018, I have sent Freedom Debt Relief $8,760, and out of that huge amount I've sent to FDR, over $4,200.00 has been kept by Freedom Debt Relief as "FEES." That's right, almost half of the $8,760 has simply been FEES and they told me I will not get this back. Here's the breakdown of the few months I was with them:
April 2018 - $10.00 fee, $12.00 feeMay 2018 - $10.00 fee, $12.00 fee, $1,700 fee
June 2018 - $10.00 fee, $12.00 fee, $1,500 fee
July 2018 - $10.00 fee, $12.00 fee, $450.00 fee
August 2018 - $10.00, $12.00 fee, $450.00 fee = $4,212.00 (FEES TO DATE).
I'm thankful I caught this before I paid a lot of money to Freedom Debt Relief and not the bills that I'm now late on because Freedom Debt Relief told me that was the best thing to do. This didn't help me, in fact, it lined the pockets of this scam company. The $4,200 plus dollars kept as FEES could have paid off two of my debts already. Please, don't be fooled and negotiate on your own. You're better off keeping good relationships with your banks, then doing dirty business with Freedom Debt Relief. Freedom Debt Relief I don't want to speak to anyone else, I spoke with someone already and at the end of the day my credit score is ruined, nothing was accomplished and I'm out over $4,000. Do the right thing and at least refund half of my money, so I can pay the debt you all never did.
Hello David,
We're very sorry to hear about your disappointment with the program. We would like to work with you to resolve your concerns. Please let us know if you prefer phone or email communication and we would be happy to further assist you.
Reviewed Aug. 11, 2018
I am very pleased with your Debt Relief program. I found Miss ** to be very concerned and professional. I would be more than willing to recommend you to family and friends. Have you ever thought of going through Churches or Christian Programs.
Thank you for your honest feedback, David! We are happy to learn that you've had a great experience! If you have any questions or concerns in the future, please feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com. They're here for you 7 days a week!
Reviewed Aug. 10, 2018
David was a pleasure to deal with. I enjoyed this service very much. If I know anyone interested in a debt relief program, I’d surely tell them all about my experience. I appreciate the time he took and the patience he took with me.
Thank you for the positive feedback, Kathy! We are pleased to learn that you've received excellent service! If you have any questions or concerns in the future, please feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com. They're there for you 7 days a week!
Reviewed Aug. 10, 2018
Not sure where your company found Michael but he is a true asset in every sense of the word. His gentle, non-judgemental approach put me at ease while releasing a heavy burden off my shoulders. I feel confident that I made an excellent choice in signing up with Freedom. Grateful!!!
Thank you for the positive feedback, Kelley! We're pleased to hear that you thoroughly enjoyed your enrollment experience with Michael. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 10, 2018
I sincerely thank FDR and my consultant/my new BFF Donna ** for the expertise with which Donna handled my account. She made the experience so much better and didn’t make me feel like a failure for my debt getting out of hand. The other staff members were pleasant and helpful.
Thank you for the great review, Linda! We are happy to hear that you've received stellar customer service during enrollment! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 10, 2018
Tina ** called me after I filled out a form online for more information about debt relief. She clearly explained the program and how it could help get me out of debt. I signed up that day in the program. Tina is very professional and supportive and delightful. I give her a 10 and look forward to working with her and the debt relief program. It was an answer to a prayer! I have already recommended the program to a friend. Thank you.
Thank you for the positive feedback, Ginny! We're pleased to learn that you've had a wonderfully professional experience with your enrollment. Please feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 10, 2018
I found Mike’s help to be concise and helpful. It was delivered in a way as to be nonjudgemental and very professional. This has removed a heavy burden and provided relief for me. I would recommend this service and company to anyone else in a similar situation.
Thank you for the great feedback, Teresa! We are happy to hear that you've had such a positive experience with Mike! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2018
Told to contact Stephan. He does not return calls. Do not expect any help from this place. They will gladly take your money without being willing to talk to you. Creditors calling where I work now. So awesome. I Have left Stephan several messages, with not one response. DO NOT USE THIS SERVICE!!
Hello Linda,
We are sorry to hear about your experience and we would like to work with you to resolve your concerns. Please let us know if you prefer phone or email communication and we would be happy to further assist you.
Reviewed Aug. 9, 2018
I had spoken with Ryan **, what a pleasure it was. He explained very thoroughly how the process works and what to expect. He was very customer service oriented and I could tell that he really enjoys his job and helping people. I am so excited to be working with him and Freedom and I finally feel like there is a light at the end of the debt tunnel. Thank you so much for all of your help Ryan. You rock!
Thank you for the great review, Toni! We are happy to hear that you've had a great experience! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2018
Dan, was wonderful to work with. Explained everything over and over until I understood the program and felt secure enough to continue. I have his number just in case I have any further questions. Dan is a delightful person and has been extremely patient with me. The program was explained until I understood each detail. Dan made this as painless as possible and I will be calling him if I should have any questions.
Thank you for the positive feedback, Lola! We're happy to know that you've had a great experience! If you have any questions or concerns, please feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2018
Michael ** was the certified debt consultant that I worked with and he was extremely helpful in answering my questions and making sure I understood everything. In addition, he was very easy to talk to and worked with my schedule in even connecting on the phone. I recommend him highly.
Thank you for the positive feedback, Shawn! We're happy to hear that you've had a great experience with your enrollment process! Please feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2018
It's a really hard part of my life right now and Cat ** was so understanding and considerate. She was very helpful and I will recommend any potential clients to her always. This program will really help me out. I just can't wait to get out of debt. Thank you so much.
Thank you for the positive feedback, Steven! We are happy to hear you've had a wonderful experience thus far. If you have any questions or concerns regarding your account please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com. They're here for you 7 days a week. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2018
Tanya was helpful, thoughtful and caring in helping me with my options and making the right choice for me and my circumstances by going with Freedom Debt Relief. I would recommend her to anyone! She really took the time to make sure I understood the program and made sure to answer any and all questions I had.
Hello Shiloh,
Thank you for sharing your great experience about the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2018
This has been the worst experience ever. Everytime I call customer service I get a different answer. Started with the enrollment and was told would not affect credit, but dropped it over 250 points. Continued with program and did not settle an account for almost a year. Now trying to "graduate" early and they have had all the money needed for over a month and have not paid an account off. Called customer service to find out hold up and was first told two weeks. Called back three weeks later and told by two different people in same phone call that it would be 30 days then told 30 business days. The whole time, I am still incurring fees while they hold my money hostage and will not pay off the debt that has already been negotiated. I would be very careful if you decide to use this company. They sell a good product up front, but it is all smoke and mirrors and you come out worse in the end.
Updated on 08/17/2018: This has been the worst experience ever. Just a short list - we have been lied to everytime we call and get a different story, you have had all the money needed to payoff ALL of my debt and you refuse to do so, the representative at ** was suppose to contact me today for an update on my account and no contact (not surprising), was told credit score would not drop and dropped over 200 points, and the list goes on - there has been absolutely NOTHING about this experience and I will be sure to tell everyone I know to never use your services.
We're very sorry to hear your the negative experience you are facing with the program. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address with your review for further assistance.
Reviewed Aug. 8, 2018
Kafi was a very sweet lady who was very thorough and professional. She helped me understand the process, something that I had no idea about. I was nervous until she made me relax and feel so comfortable with this new journey I'm beginning.
Hello Shelly,
Thank you for your positive review. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 7, 2018
Zach ** was very helpful and extremely knowledgeable and made me feel at ease with my decision to enroll! I'm excited to pay down my debt with your assistance, very helpful and easy. I would recommend Zach to anyone I know that needs this program.
Hello Elise,
Thank you for positive review. You are now one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 7, 2018
Quick, helpful, great friendly workers. They work with you to figure out a solution to fit your needs. Reliable, safe, and very secure. I feel I'm actually going to be able to handle my debt better and get back on track.
Hello Anita,
Thank you for great review about the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 7, 2018
Jennifer was the Consultant who helped me sign up. She informed me of how Freedom Debt Relief can help me with my financial difficulties. She guided me in the signing of all the documents via internet over the phone. She made the process easy for me. When I had a question the following day, she quickly answered my emails. I have just started my journey with Freedom Debt Relief yesterday, but am already looking ahead to a brighter financial future. Thank you, Freedom Debt Relief!
Thank you for the positive review, Roxanne! We're happy you've had a great experience with your enrollment, and are proud to be on your side. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 7, 2018
Linda was very knowledgeable and helpful it made this difficult financial situation an easy process. Linda was very kind and was able to explain all my options and recommend the best for ME. I felt a sense of relief when I was finished enrolling in the program.
Dear Jay,
Thank you for taking time from your day and leaving a positive review. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 7, 2018
Great customer services, really detailed about how the program works. Very willing to work with the client to help resolve debt. Very helpful in supplying links and telephone numbers on where to find additional help. Very reassuring regarding any problems are questions that need to be addressed and to right information on how to contact someone for any reason regarding information about my debt.
Dear Frances,
We appreciate your positive review about the program. We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 6, 2018
I spoke with Tina who was very friendly & helpful. She put my mind at ease. She explained the program & process thoroughly. I'm just at the beginning of the program & am excited to get started on the road to Financial Freedom!
Dear Michelle,
Thank you for your great review. We're glad you chose Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 6, 2018
I'm very happy to be with this team and to have Mr. ** to help me through this process. Thanks very much for everything that you done and being very nice to me. Answer all questions that I had. I'm so excited.
Hello Katrina,
Thank you for your positive review. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 6, 2018
Sean was very friendly in our first interaction. He helped answer all the questions and clarify everything up front. I have never gone through this process before and was a little nervous and unsure of whether to take this route or not. I look forward to seeing the progress I make with Freedom Debt Relief and getting back on track with my financial situation.
Dear Alyson,
We want to thank you for leaving a positive review. You are now one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 6, 2018
Stay away from Freedom Debt Relief!! They take advantage of individuals in vulnerable situation. Deal with the banks yourselves. Out of 4,500 I put into my dedicated account 2,300 went into fees alone and 900 into my debt! So I decided to cancel my account and get the rest of my money out of my dedicated account, only to find out that they took another 1,000 for extra fees!!! So I only got back less than 300!!! Best advice: If you decide to cancel, transfer your money out first then cancel a week later!! I asked a supervisor what would have happened if I did that, she said, "I don't Know." So in other words, I played it all wrong!!! Shame on them to use people in bad economic situations!
Hello Will,
We're very sorry to hear about your disappointment with the program. We would like to review your account with you and hopefully resolve the concerns you are having. Please let us know if you prefer phone or email communication and we would be happy to further assist you.
Reviewed Aug. 5, 2018
Excellent client service from the beginning with Mark all the way thru to the Welcoming call. I am so pleased with the whole process. Very efficient, thorough and professional. The gentlemen I spoke with were very knowledgeable and helpful. I never dreamed the process of debt relief could be so uncomplicated. Thank you so very much.
Dear Donna,
Thank you for sharing your positive experience about the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 4, 2018
I have been in customer service for over 20 years and I am so impressed with the service I received from Nicole **! She was so knowledgeable, friendly and helpful and made me feel like she actually cared! She gave me great advice and answered all my questions and did all of this in no time at all!
Hello Sommer,
Thank you for taking time from your day and leaving a positive review. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 4, 2018
I’m in a hard spot, Justin was very understanding, helpful and listened well to my problems, I couldn’t of asked for better help! Thank you for the help and the second chance to get my debt caught up! I would definitely recommend Freedom/Justin ** to anyone in need of assistance.
Hello Steve,
Thank you for great review about the program. We're glad to hear a huge weight has been lifted off your shoulders. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 4, 2018
Mr. Mike ** went above and beyond. Mr. ** explained everything step by step. He made sure that I understood every page. Thank you for giving me a peace of mind today. Great representative. The other representatives were very helpful also. I would refer others.
Dear Tchelinda,
Thank you for positive review. You are now one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 3, 2018
I was very impressed with the questions Amber asked. Very low key with no pressure to present her program. She took time to learn my needs and wants. Follow up done in professional manner. Would recommend Amber and Debt Relief to my friends.
Dear Lewis,
Thank you for your great review. We appreciate your feedback about the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 3, 2018
Linda ** was wonderful explaining all my options and helping me choose the program that was right for me. She made me feel very confident in my decision. She made sure that I understood everything and was willing to go over anything that I didn't understand or had more quetions about. The process was quick and will be worth my time. I look forward to being debt free!! Thank you for your help!
Hello Brandy,
Thank you for sharing your great experience about the program. You are now one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 3, 2018
Nicole ** helped me, and I will have to say that her customer care was beyond amazing! She was helpful, and seemed to go beyond her job description to assist me. I am excited to begin my debt relief journey, and I pray it continues to be a great one with this company.
Dear Asia,
Thank you for your positive review about the program.We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 3, 2018
I was truly impressed by the professionalism of staff to help me find a solution in resolving my debts in an orderly and comprehensive manner. I will definitely recommend to friends and family this service that will make their lives easier.
Hello Rolando,
Thank you for your great review about the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 3, 2018
Bree ** was absolutely outstanding. She made the process quick and easy. Everything was explained to me very clearly and Bree was very honest with me. Many emails came to us which clearly explained what we needed to do to keep up with our account.
Hello Scott,
Thank you for your great review. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 3, 2018
The service and time it took to complete was very fast! It only took 2 phone calls and an hour of time to be set up! Huge help and saved money on paying off debts! I could not be happier with the customer service and willingness to explain the process!
Dear Mindy,
Thank you for sharing your positive review about the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 2, 2018
I had the best Rep. He was very helpful with every Question. I hope that this will help me in the long run. I hope to buy a house in four years. Thank you again for all the help you have provided me. I did recommend a friend.
Hello Denice,
Thank you for your positive review. We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 should you have any questions or comments regarding your account.
Reviewed Aug. 2, 2018
Great customer service. Tiffany explained everything thoroughly. She was also pleasant. Glad I made the call. Thank you for helping me get out of debt. I had no idea there was help for me, thought I would be in debt till I died.
Dear Greta,
Thank you for your great review about the program. We do really appreciate, you taking time from your day to leave us a review. Please reach out to our client services department at (800) 655-6303 should you have any questions or comments regarding your account.
Reviewed Aug. 2, 2018
My advisor was super helpful, personable and friendly. Can’t wait to squash this debt like a bug! I had about 17k in credit card debt and 2200 in unpaid med bills. Now I have a low monthly payment I can afford! So far so good :)).
Hello Kristy,
Thank you for your great review. You are now one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 should you have any questions or comments regarding your account.
Reviewed Aug. 2, 2018
Alia ** was a pleasure to speak with! She help break everything down and explained what to do every step of the way. She was extremely helpful and I’m very grateful to get this opportunity. I was feeling hopeless with my debt. Now I can breathe again and can finally afford to move into my own place again.
Hello Rachael,
Thank you for your great review. We're glad to hear a huge weight has been lifted off your shoulders.We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 should you have any questions or comments regarding your account.
Reviewed Aug. 1, 2018
Wow, I was really impressed with how professionally I was treated. I was also impressed how everything was explained from point a to point z. I felt so comfortable with the customer services it made me feel that I was talking to a friend and getting approve so quick, less than a hour, it was awesome.
Dear Jesenia,
Thank you for your positive review about the program. We really appreciate you taking time from your day and leaving us a review. Please reach out to our client services department at (800) 655-6303 should you have any questions or comments regarding your account.
Reviewed Aug. 1, 2018
I found this process to be much easier than I would have anticipated. Cory was very friendly, eased all my anxieties and gave me all the information and assisted with patience as we completed the entire process. I feel confident as we proceed in reaching debt freedom. I feel both my counselor and the company follows federal laws and does business with integrity.
Dear Teresa,
Thank you for sharing your positive experience about the program. We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 should you have any questions or comments regarding your account.
Reviewed July 31, 2018
My wife and I were very pleased with the customer service. We were treated very respectfully and were contacted right on schedule. We would definitely recommend this company. They are detail oriented and take time to explain, which made it a lot easier for us.
Hello Randy,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 31, 2018
I already submitted a review in the past. They apparently were reached out to by Consumer Affairs, however after a few months they went back to being useless. I have had to negotiate my own credit settlements and then FDR tries to take the credit. I am now going to start paying them outside FDR instead of getting charged for them doing nothing. I also figured out that they have another agency NLLG who if you are paying for them will do the negotiations for you. And then FDR again will try to take the credit and charge you for work they didn't do. Stay away from this company and reach out to them to negotiate yourself. I am stuck paying for services that I could of go through another agency cheaper.
Thank you for choosing Freedom Debt Relief!
Reviewed July 31, 2018
This is really intimidating to start doing, but once I got on the phone and spoke to a representative - they made it so easy for me to manage and allowed me to start taking hold of my debt! Thank you!
Hello Molly,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 31, 2018
Life happens and Freedom Debt Relief is the solution. The representative was warm, courteous, and considerate. He took the time to address all of my concerns, while reassuring me that I am on my way to becoming debt free as long as follow the guidelines. Additionally, he assured me that It worked for him and it will also work for me. Adding a personal touch to the conversation gave me a sense of relief. Excellent job Tierrell **... Kudos to you... Thank you Freedom Debt Relief!
Reviewed July 31, 2018
I finally made that dreaded call to ask for help with my financial record. I am so thankful that I did - both Mike and Tim were respectful and nonjudgmental and treated me with dignity. It is a fairly complex process but they explained everything thoroughly and clearly. I cannot wait to begin the journey to a healthy financial future!
Hello Lynette,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 31, 2018
So after working with Sherry, we signed up. She answered all of our questions and made us feel comfortable with our decision. After our welcome call I came across a comparison on the top 5 debt management companies, and I was pleased to see freedom at the top. We are even more satisfied with our decision to work with your company. It was good to see our decision validated.
Dear JaNyce,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 30, 2018
Agent was very helpful in answering questions. Awaiting initial call to ensure my understanding of how the process works. Will have a better assessment after that discussion. Am very hopeful of how this will help my financial situation. Look forward to resolving my debt.
Thank you for your honest feedback about the program thus far, Jerri. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 30, 2018
Mr. ** was prompt and efficient in helping me with a debt solution. His knowledge of the program was extensive and he was able to answer all of my questions immediately. Mr. ** assisted me with filling in all of the forms and walked me through the agreement via telephone.
Hello Benjamin,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 30, 2018
My experience has been wonderful so far, Laurel is excellent. She has made me feel at ease. I feel that a huge weight has been lifted off of my shoulders. I have been reading all the information, it will help me in handling my creditors. Thank you.
Hello Deborah,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2018
Very nice and cordial Debt Consultant - John **. Excellent communication and fast and helpful Customer Service. I hope this program works for me and brings a lot of satisfaction and takes some of my worries away. So far with the information I received it looks easy to follow. Thank you so much.
Hello Rebeca,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 27, 2018
Michael was amazing and helped with everything I needed! Highly recommended! He was very polite and helped me get the process started right away! He called me right away and we were finishing the process within thirty minutes. I was skeptical but he put my mind at ease.
Hello Amy,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 27, 2018
I spoke with Alex ** who made me feel so comfortable in what I felt to be a scary situation. He walked me through the entire process with patience and kindness. After everything was over a great burden was lifted from me. Thank you Alex.
Hello Dianne,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 27, 2018
Todd ** is really helpful. He walked me through the whole process! He also answered all my questions and explained everything in great detail. I’m happy I picked Freedom to help with my Debt. I will recommend to my friends.
Dear Rachel,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2018
Very nice person (Dayton) to explain everything slowly to make sure you understand everything. I really hope this helps me get outta debt. If all goes well, I will for sure recommend people to this program. Ever since my back surgery it's been a real downhill struggle for me. Living paycheck to paycheck is not very fun.
Hello Brian,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2018
Daniel was amazing. He helped me get through everything quickly and efficiently. Setting up my account was very simple and I was able to finish in under 20 minutes. Can't wait to start seeing my debt go down. Thanks for the help.
Hello Melissa,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2018
Jason was wonderful and answering questions and offering solutions based on my specific circumstance. I didn’t feel rushed or pressured into making a decision and felt very informed when I did commit. I have hopes that I am on the path to relieving stress both financially and physically. Life can throw us unexpected curve balls, and sometimes it’s one after another. If you are ready to commit to helping yourself and your financial health, I highly recommend you give them a call and let them council you. Debt is almost impossible to take care of alone, so I’m glad to have found a program that makes it possible.
Hello Rachel,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2018
David was able to help me complete this agreement by explaining every little detail that might be confusing. He made the process simple and easy by answering any and all questions that I had. He was also able to connect on a personal level which made this process even easier because he was easy to connect with. Overall, he was quite enjoyable and I would recommend him to anyone.
Hello Lorrin,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2018
I had a positive experience. Logan ** was helpful, patient, and kind. It is not easy to be at a point where you need debt relief but he understood and made the process was smooth. I am very thankful to have worked with him.
Dear Laura,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2018
I have listened to several companies that contacted me but this one seems to be what we needed. Mr. ** was very patient with me, I just couldn't comprehend some of the lingo but he repeated it till I got it as best as I could!
Hello Linda,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2018
I was pleasantly surprised how easy and quickly the process was to set up and approve my account. Camille was very helpful with answering my questions and her demeanor was overall professional. The stress has lifted somewhat to know I can handle the payments which were scheduled on the days my annuity and Social Security were received. Overall I feel very confident about Freedom and the service they provide.
Dear Sandra,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 25, 2018
The enrollment process into this wonderful program was very well explained by Cat **. She answered any and all of my questions and was a big help. Now I feel like I can breathe again! Cat's customer service is most definitely a five-star experience. I would recommend this program to any of my friends and family who are feeling suffocated by barely making the minimum payments on their debt and not getting anywhere!
Hello Barbara,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 25, 2018
From the moment I expressed interest to the signing of the agreement my account manager was personal, professional, and very quick both to respond and to provide service and help. This is all new to me, but I'm impressed so far.
Dear Edward,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 25, 2018
Antonio and the welcome call were very professional and helped put my mind at ease. I was very nervous before calling and very indecisive about what I was going to do and I was given the appropriate time to make a decision before calling back. Very helpful staff.
Hello Joyce,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2018
Adam ** was an amazing rep. He was very thorough, knowledgeable and friendly. He made me feel very confident in my decision and was always right there when I needed questions answered or concerns about my account. Thank you so much for all your help.
Hello Sara,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2018
Ryan, Thank you so much for all your help. I actually took a relaxed breath. I am so happy to learn I will be out of debt much sooner and will be able to breathe better from month to month. Now I know I will be able to stay at my home longer. Thank you.
Hello Karen,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2018
When I signed up with FDR they failed to mention the enormous fees they charge, or if they did, it was said in a way that I didn't understand. I have received an email stating my so called debt free date, and it is much more than the max 48 months I was originally told. Back to the fees, when they reach a settlement with a creditor, you get charged a fee, which I must say again is enormous, it's not just a one time fee, but every month, when they reach another settlement they charge you this fee again, so now I have two settlements and the fees each month are almost half of what I'm paying in.
This being said, if another settlement is reached, just about everything I'm paying will be going towards fees each month, and I'm no genius, but it seems like there will come a point where something will have to give. I wish I had never went down this road, but, just like so many other people have said, when you are desperate, these people sound like a blessing from above... over the phone, but only do this as a last resort, they are making billions doing what you can do yourself.
Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2018
Tina ** is a Godsend. She was kind, compassionate and took the time to be sure I was okay before she ever proceeded with the "sale." I will definitely give anyone I know who is in financial straights Tina's number! Give that woman a raise or a backrub. :)
Hello Gloria,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2018
She did a great job explaining how the process works. I’ll recommend this program to anyone who is struggling. I was stressed, confuse and now I feel some type of relief. Thank you so much for this feeling. It’s been a while!
Dear Jean,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 23, 2018
I am very pleased how fast Jeffrey ** - worked with me and helped me. I have been very stressed over my debt and he just relieved me a lot. I would recommend this company to friends. Thank you so much.
Hello Christine,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 22, 2018
Everything went great. John was very helpful. Thanks John. We glad be on our way to getting out of debt. So thankful for you guys helping us and giving us this opportunity. Again thanks a million. Thanks.
Hello Darren,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2018
I sought financial assistance to help me out of my "debt hole", and with Dominick's knowledge and professionalism, he introduced me to this program perfectly entitled, FREEDOM Debt Relief. I feel better physically because this debt is going to be resolved shortly. Thank God for answered prayer.
Dear Kathleen,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2018
Kevin was wonderful and patient. He explained everything well. He provided answers to all questions as well documentation regarding the company's success. He worked with my schedule and responded promptly. He understood my concerns and addressed them quickly. Great interaction.
Hello Tamantha,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2018
I had the pleasure of working with Melissa. She was great, she explained things well and made sure to make me feel that asking questions was okay. I was optimistic going into this today but I received a call as soon as I submitted the inquiry and it didn't take a full hour to get everything done. I am very much looking toward the future!!!
Hello Tili,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2018
The last month has been a financial nightmare for us. I can’t tell you how many companies I spoke to before this and got nowhere. From the time I started the application online to the last words of our last phone call, it was about an hour and a half, amazing! Everything was explained in layman's terms so we could understand it easily. Thank you so much for helping us get to this step and be able to move forward in paying of our debts! You all are so wonderful, special thanks to Mike ** for helping us with the process, he went above and beyond our expectations. Once again thank you!
Dear Christina,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2018
Dayton was able to provide a clear understanding of questions we had for signing up with the program. My husband and I feel there is way now out of our financial mess. Thank you Dayton for the guide and Eric for welcoming up us to the program.
Hello Amanda,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2018
He was a great help and did his job well and I would recommend the company to others. My agent was name Justin. He was well knowledge and enjoyed helping. Great attitude and good manners and was professional at his job.
Hello Lamarr,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2018
I feel Freedom Debt Relief is an awesome opportunity to alleviate stress on my way to debt relief; Jason ** was my rep and he did an exceedingly fantastic job at demonstrating his knowledge of the program and processing my enrollment in a timely efficient manner. I am very grateful.
Hello Robert,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2018
Jason was super helpful, professional and pleasant to speak with. I never felt judged or uncomfortable with discussing my particular financial situation with him. He answered any and all of the questions I asked and was very knowledgeable concerning Freedom Debt Relief's services. I am confident that this program is going to put me where I'd like to be concerning my financial stability. Thank you Jason!!!
Hello Melina,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2018
I am very pleased with FDR program! I have had one account settled and looking forward to being debt free. This program is everything Sherry ** said it is. I encourage everyone to stay the course. Thanks again to a wonderful staff and support team for all their hard work and dedication to everyone who applies.
Dear Deidra,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2018
Dayton was the most helpful consultant I have ever come across. He not only helped me with my financial problems, but he also educated me on my student loan. He went above and beyond to thoroughly explain every step of the process to me. I hope he knows how much that means to me. He treated me with the utmost respect and patience. I will definitely recommend him and his services to anyone I know who is struggling with debt. Thank you so much for putting my mind at ease and helping me become debt free.
Hello Michelle,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2018
Bree ** was so helpful in this process. She is an asset to your company. If anyone we know gets in the situation we are we will refer them to her. She made it less stressful for us. We called quite a few companies.
Hello Cesar,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2018
This was a great experience for me. I was able to get my credit card debt under control in a short amount of time. Customer service was awesome! Your team is very knowledgeable and courteous. Thank you so much for your assistance!
Dear Brad,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2018
Very happy and able to sleep and breath easy again. Jason was great at helping me today. I got fast answers and help. I hope the future goes as we have talked and if all is well I'll be able to refer you to everyone else I may know that needs help.
Dear Jeremy,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Updated review: July 27, 2018
After the initial shock of being sued and having NLLG settle for more than what we originally signed up for as well as what we were originally being sued for, I kept checking my FDR Dashboard and found that my last two accounts were under "bulk negotiating." When I decided to call I noticed that one was taken back out as this was now due to another "third party" getting involved. This made me extremely stressed out so I called to inquire. The agent on the phone assured me that this was a good thing. I told him I wasn't convinced due to my being sued and having been now obligated to pay more and that my payment to the law firm was not much less than what is going into my designated account. I stressed how I really cannot afford another incident. He again assured me that the other two accounts were in a better bargaining position and that the additional deposit we had made (again, most people cannot do this) put them into a better position to negotiate. As I said before we are in this way to deep to turn back now. I did realize during conversation that I was more upset with NLLG than I was with FDR. It is still an emotional and financial rollercoaster and continues to be extremely stressful until I get word on the other two accounts that will hopefully be settled.
Original Review: July 17, 2018
You're better off filing bankruptcy. We have had to make additional deposits as well as increase our monthly payments. (Not why people sign up). They settled the smallest debt first (obviously) then the same creditor but with a larger balance credit card sued us. Had signed up for NLLG (another joke) and they settled for more than originally owed due to the creditor's attorneys fees and now our payments just to the one creditor are more than what we originally signed up to pay. Now we have to try to get more money that we don't have in order to get enough the account in order to hopefully avoid two more lawsuits. A total ** show... Get yourselves a good bankruptcy attorney. The ones that boast, that's all we do and we do it well. Don't get me wrong, they made it sound so sweet (not sickening sweet but almost) and they are always so pleasant to deal with on the phone.
Reviewed July 17, 2018
Your representative, Sherry **, was a joy to work with. She was very informative, knowledgeable, and understanding. Sherry made this potentially stressful experience (as many financial decisions are for seniors on Social Security) simple and was always open to any question that I had. The process was easy, quick, and without any hidden agendas. Thank you.
Hello Barbara,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2018
Mr. ** is very professional and very knowledgeable in all aspects of this program. He is on point to every detail of the program and gives you a PEACE of mind that it is not too late to have FRESH START in life! He is genuinely compassionate to people's feelings and their financial situation. I would highly recommend this program and for the FDR family especially to Mr. Michael **. THANK YOU SO MUCH!
Hello Maria,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2018
Mr Demerro ** was very helpful and I was comfortable with the process. Hes very knowledgeable and patient. He answered all my questions. Thank you again. I will recommend your company due to excellence and overall service. I was a little nervous but after speaking to my agent I was more confident this was the right decision for me.
Hello Latasha,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2018
The enrollment process was quick and easy. All of the representatives from Freedom Debt Relief were so helpful and made us feel comfortable with our decision. We are very happy with the monthly savings! We are looking forward to paying down our debt and regaining our finances.
Dear Gina,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2018
Thank you Kareem at Freedom Debt Relief. He was very helpful and nice. I sure will recommend this place to anyone!! I can finally have the big weight off my shoulders knowing I will be debt free in 36 months. Instead of the rest of my life.
Dear Rachael,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2018
I am being sued by Citibank and am paying your company 135$ bi weekly to take care of my debt. Please call me. Please contact asap. Thank you. I have also sent emails to ask questions and submit paperwork via pics as well.
Hi Jonathan,
We're sorry to hear that one of your creditors is pursuing legal action, but we can still help you. Please call us immediately, at (800) 655-6303 for further assistance.
Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2018
I was stunned when they told me I would have to stop making my monthly payments in order for them to be able to help me (because it shows that you are in financial hardship). They just kept insisting this was the only way I was going to get out of debt and to think about all of the money I would be saving (I was paying around $600 a month and they told me I would be depositing $260 per month, so a substantial savings). Don't fall for it. After sleeping on it (actually tossing and turning on it, worrying about not making my payments when I had never missed a single one) I decided this program was not for me. I was not comfortable not making my payments - again I had not missed any, although it was getting hard to do so. I kept thinking my credit was going to be in the toilet if I stop making payments, why would I want to do that?!
I expressed my concerns and my decision to not go with the program and the guy Justin who I was working with basically told me this was the only way I was going to get out of debt. I told him a family friend was willing to loan me the money and I would be debt free in 5 years, paying $300 per month to this friend and my credit wouldn't suffer as a result. He told me this was a problem. I could not continue to "borrow" my way out of and basically told me I was making a huge mistake and that my way was going to cost over $8K more.
After reading all of the negative reviews on here, I'm glad I listened to my gut and decided to withdraw from this scam. I would feel so much worse than I did when I was in debt if I were getting sued or my bills weren't getting paid at all. If you can find another way out of debt, take it. Don't let these bullies make you think their way is the only way. You might as well file bankruptcy if you go with this company, your credit will be destroyed for years to come. They are clueless!!
Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2018
Jason was very good. I enjoyed working with him. He Answered all my questions and was very helpful and understanding. We are already feeling good about this decision and look forward to the progress a head of us.
Thank you for your helpful and honest review of the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2018
My FDR rep, Jose, is VERY friendly, helpful, knowledgeable in helping me get started. I felt properly guided as I set up my account and info. Thank you so much for a great way to help rebuild my life. I wouldn't hesitate to recommend this program to anyone wanting to rebuild their financial future.
Hello Nancy,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2018
Received excellent customer service from Kafi ** concerning debt relief. She was very polite and explained all my questions and concerns in detail. Timelines and totals were given as well as phone numbers for additional help. Thank you Kafi for all of your assistance, I'm looking forward to a more financially stable future.
Hello Brian,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2018
John was very knowledgeable in the information he shared with me and help me make the decision to take control of my finances! It was hard to make the decision to place the phone call but now I feel comfortable with my choice to proceed!
Hello Brenda,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2018
Now you start living life stress-free and start working on all this debt. Thank you for all your help. Without your help, I'd never get debt free. Mr. ** was an awesome person, great attitude and a great person. I'm glad I have him as my representative. Mr. ** was very professional and explained everything to me great detail.
Hello Ricky,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2018
Our debt consultant Debra ** was amazing and so helpful. She answered all my questions. Very friendly. Really enjoyed working with her. She made so much stress she left off our shoulders. We appreciate her so much. She is wonderful at her job and very quick.
Hello Amber,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2018
Updated on 07/29/2020: I made a bunch of bad financial decisions and I was in the hole with credit cards. I got hooked up with those 0% transfers and as soon as you use one to pay off another, that’s when you should know you're in trouble. I didn't do that and I got to where those were growing up on me and I was getting ready to have to pay interest. I didn't have enough home equity to get a loan to cover up and I was just in bad shape. It was gonna put me under. This was the first credit card help relief program that I talked to. There are other ones out by different names but the first time, I picked the first one and the best one. I got an advertising letter in the mail and it was a place to start. When I made the phone call, that was what I thought, the more I talked to the guy. I kept him on the phone a long time and he was the one who evaluated whether you thought the company could help you or not.
The rep was a great guy and then I figured out after I got signed up that I wasn't supposed to keep bugging him because he had other parts of the job to take care of. It has been a great experience. I filed for bankruptcy back in 1990 and that chased me around for 10 years at least. My credit rating was already on its way down but when I started closing all the credit cards, it went down big time. It's coming back up as I or FDR clears them up. I got it about three years now but at that time, I was at my last hope. I didn't know what I was gonna do. They bailed me out and they seemed to care. I'm having a great time with Freedom Debt Relief. Those guys were fantastic and they always explained. I had a whole bunch of dumb questions but they never put me down about it. I can text the rep and I check online all the time too.
Original review: Casey ** was an outstanding Rep for your company. Walked me through the process politely and patiently. He answered all my questions and informed me of how to progress. He calmed the fears I had about something I've never done before.
Hello Melvin,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2018
Tori is absolutely fantastic. She's easy to talk to and worked with me fast so that I can get back on track. She gives you affirmation that you can get through it. I feel so much better knowing I will be debt free!
Dear Jessica,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2018
Andre ** provided an experience that exceeded my expectations. He’s very knowledgeable about the program & answered all questions to my satisfaction. However, I didn’t fully appreciate the fact that I have to miss payments for so many months! No wonder Andre cautioned me that my credit rating would be affected.
Hello Tracey,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 13, 2018
Your service is the light at the end of the tunnel. I’m very happy with Patsy, who was truly informative and professional. Thank you for all that you do. I will definitely let a friend in need of this service.
Hello Penelope,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 13, 2018
Everything was professional and easy to understand. It was exactly what the ad said about you. All questions were answered and the paperwork came through my Email with no problem. It is a lot of work to read all that you sent me.
Hello Rion,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2018
Very accurate with every detail, very patient in answering all questions. Kept me at a comfort level the whole time. All around super service. Would recommend these folks any time. The attention to detail is fantastic. Left me completely knowing I was doing the right thing.
Hello William,
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2018
Thank you for your help, I can’t believe how easy you guys made this! I hope to get out of debt even faster now. Thank you so much. Richard was a great help in explaining everything and how it works, it just seems so surreal that I’m getting this help now!
Dear Maria,
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2018
My experience with Freedom Debt Relief was very positive. I would recommend it to family and friends. All were very professional and knowledgeable. I really felt like they had my best interest in mind. I am happy with the service I received.
Hello Neal,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2018
Rhonda was very helpful with our questions. She was able to give us the advice we needed to make our decision. Very professional. Was on time with return calls. My wife and I are very pleased to have had Rhonda as our contact with Freedom.
Dear John,
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2018
It has been a great experience working with the Freedom Debt Relief team. Our Certified Debt Consultant, John **, has been nothing but understanding, respectful, and informative throughout the process. I would definitely recommend Freedom Debt Relief and hopefully others can take advantage of this great company to start a new beginning.
Thank you Jody, for your positive feedback about the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2018
Ira was very helpful and did above and beyond to get me a payment that I can work with and help me grow my cash flow. I am excited to get FREE!!! Thank you for all of your help! My family will be forever thankful!
Thank you Erika, for sharing your great experience about the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2018
Kevin with Freedom Financial has made jumping in head first a wonderful experience. I was overwhelmed at first but was quickly put at ease. He has made everything easy to understand and I am very confident in our abilities now to achieve complete debt relief in a short amount of time!
Thank you Breanna, for your positive review! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2018
I am grateful for the timely help I am receiving with Freedom Debt Relief. I wish I hadn't gotten myself into a financial mess, but there is good help out there. I personally did not know about such service, but one fateful day, quite by pure chance I came across this company.
Thank you Lorena, for your positive review! We look forward on helping you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2018
The whole process was wonderful, Mie ** was such a kind person and a wonderful rep for FDR. It such a relief to be helped out of a bad situation with kindness and understanding. Thank you for your help and I will be talking you up.
Thank you Donna, for your great review! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 10, 2018
Jacob was very helpful with explaining the path to financial freedom. He professionally answered all questions and/or concerns I had without making me feel misinformed. We need more people like Jason working with individuals who would like to use your services.
Jacob, thank you for sharing your great experience about the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 10, 2018
Was comfortable with the gentleman that guided me. Very supportive and understanding. Thank you. I am truly happy with my decision. I was so burdened with so much debt. My fault it just got out of hand. I am excited to finally be on my way to debt freedom. Thank you again. Looking forward to getting started.
Thank you Judith, for positive review! You're now one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 10, 2018
LOVE Brian **. He made me laugh and that helps so very much. Life is short and we need to have more people like him. Thanks Brian for making a difficult situation easier. I feel confident and more comfortable in signing up for this program. I need to do this so that I can make it on my own. Thanks Freedom Debt Relief!
Thank you Pamela, for sharing your great experience about the program! We look forward on helping you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 10, 2018
Mike was completely honest with me during our conversation. He seemed to be caring and compassionate and tried to find out how to really help me. He helped me with my fears about this move I made. I felt kind of like a loser. He told me that this was the first step in becoming debt free. After our conversation I felt good about my decision.
Thank you Lisa, for sharing your great feedback about the program! We look forward on helping you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 10, 2018
I had been regretting making this call but Ira made the whole process very easy. He was very kind and understanding. Extremely knowledgeable of the process - he answered all our questions. He reassured me that if I had anymore questions or concerns that he was there to assist us in any way possible.
Mary, thank you for your great review! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
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