Freedom Debt Relief Reviews

I was very worried and embarrassed about contacting a debt relief company for help. After speaking with them I would recommend anyone struggling to make ends meet to call. Michael ** treated me so well, he was kind and very understanding and helped me work out a solution to my credit card debt, I cannot thank them enough for the relief I now have.

Berenice ** was very Helpful and Professional. She assured me that I was making the right move by choosing the Freedom Debt Relief Program. I will tell other people about them and how easy it was to get started. I should have done this a lot sooner.

I was impressed with the professionalism and courtesy that my debt consultant, Antonio gave to me during the process of finding out whether I was eligible. He made everything very easy to comprehend and easy to follow. I feel confident now that I can move forward with a little bit ease of mind!

Eddie made me feel comfortable and confident I'm working on getting debt free! I'm happy with my decision and already feel less stress about all my bills! It's nice that he advised If I have anymore concerns during this whole process I can call him!

Thank you for being there to help us with our debt problems. Your staff was wonderfully courteous, caring while remaining professional. Will recommend your company with a glad heart. Jennifer was great at helping decide which program worked best for us. The young man with the welcome call was pleasant and most helpful with setting up our dashboard. Thank you for having great staff.

Ira was fantastic. He was very helpful and answered all questions. He’s top notch. Thank you again Ira for all your help. This will really help me with this debt relief. I feel I can actually breathe again. Thank God.

John ** did a fast and great job about my debt consolidation. There was very little on my part that I had to do. Thank you, John. This will really my make my life easier. I will really be saving a lot of money.

Shane was so wonderful explaining everything I asked and I felt comfortable proceeding with the process!! I am greatly relieved that my debts will no longer be a challenge. Shane made the process go very smoothly. Thank you all for the help in making my future brighter.

From start to finish your group of people have been helpful in your guidance. The experience was helpful and easy. My only regret was I wish I had lower payments as sometimes, but not often was tight otherwise I am totally satisfied.

What an amazing team of professionals! They give you every direction you need to make this process as easy as possible. They really go the extra mile and I highly recommend. Rest assured you will not be disappointed. Another happy customer!

I contacted Freedom regarding the financial hardship about a week ago. I talked to Mike ** since then a few times back and forth and the level of knowledge and professionalism he demonstrated by answering all my questions so patiently has been incredible. Putting the right set of data based on my initial scattered information as well as getting back to me in a very timely manner got me to trust Freedom to take care of my issue.

Ryan was very professional. Ryan was very helpful. He had all his resources in place. Ryan was information. Ryan was ready with the answers that I have for him. I would recommend him to anyone in my situation. Ryan was a help for me.

Very friendly rep, that helped me with the total process. Would recommend to others. I am on the path of getting back on track with my credit, and stop all the calls from the creditors. I am trusting the process.

Due to unexpected expenses I could not see myself to get out of this. Today after speaking to Ira ** I was actually able to breathe a little easier. Never met a more understanding and good person. Now I can start living a little better already since I signed up today.

Laura ** was the agent who assisted me and she was EXCELLENT. She was very friendly, very informative, great with prompt follow up and responses to all of my questions and she made me very at ease that FDR can help me out. I will ABSOLUTELY suggest her services to friends if need be.

My experience with FDR has been fabulous. Dominique ** and Christopher ** were (and are) simply fantastic. I did talk with a few others but I neglected to write down their names. I regret that omission because every single person was friendly, professional and very kind. I would recommend FDR to anyone needing the type of services you provide. Thanks for showing me the light at the end of the tunnel.

I had a very good experience doing business with Mr. **. He answered my questions and gave me a better peace of mind for my financial circumstances. He was friendly, personal, but still business like. I truly think this step I have taken will help my financial situation in the future.

Best experience I’ve had after all the emotional stress of being in debt. Would have done this sooner if I’d known how easy it was. Thank you to Ira for all your help. I would definitely recommend this to everyone who needs help with their debt.

Ryan ** talked me through the process and answered my questions before I even thought of them! He was thorough and made me comfortable with my decision. I am glad that I have his number to answer any questions that come up since it does seem like a complicated process and I don’t want to make any mistakes.

Cory was amazing to work with in helping me on my road to financial stability. He was extremely friendly and knowledgeable and didn’t make me feel ashamed but showed compassion while discussing my financial hardship. I can breathe again - I wish I would have called much sooner. Thank you!

I was very pleased with my initial conversations with Phil **. He was very reassuring and confident that this program would benefit me based on my current circumstances. While he could not guarantee me of anything, I felt like I was making the best choice for settling my debts at a cost savings to me over time. I am anxious to get started in with the program and to have some of the debt related stress improve.

Smooth, easy process. Excited to be above water for the first time in a long time. Tina was great to work with, answered all our questions and addressed all our concerns with how the company takes care of you. I would recommend this to anyone who is in credit card debt. We are looking forward to being debt free very soon.

I feel like a weight has been lifted. This will change my life for sure. the Agent K ** was outstanding. She took her time waiting on me and explaining everything to me. She called me back when she said she would. When I got off the phone it was a feeling I just can't explain.

My experience with Debra at Freedom Debt Relief was exceptional. She explained everything so that it was easy to understand and was very helpful in getting me into this program. I appreciate her patience as I was not easy to get ahold of the first couple of days she tried to reach me. She did not give up and was very kind and understanding of my situation. I am very glad that I contacted this agency to help me with my debt relief.

Great experience, great relief, great comfort. So glad to have known this Freedom Debt Relief and there is still a solution in paying off credit card debts. I am looking forward to pay off all my debts and start a new fresh financial life again.

I would like to thank your company for the opportunity to get assistance in helping me with my debt. Kafe **, was the representative who walked me through every step of the way; from explaining this program & making sure I was signed up properly. I am grateful that she is knowledgeable, informative and most of all very compassionate towards my concerns & needs. She extended herself in such a professional way & made me feel comfortable about this decision. She is very friendly and professional. I pray God blesses her in all she does.

Dylan was very helpful in answering my questions regarding debt consolidation. He was prompt with enrolling me into the program to become debt free in a little over 3 years. Highly recommend this program to anyone who needs help managing their debt.

Aaron was so kind, patient, and professional. He made me feel very comfortable. I think he walked me through the process very well. He explained all the financial figures, gave me my monthly payment, and shared the length of the program.

I applied for debt relief once my financial stress just became too overwhelming. I worked with Michael from the beginning and he was fantastic and explained everything in a way I could understand! He was able to answer all my questions with clear answers and even took some extra time to explain to me what I could expect. Michael was able to reassure me that I was making the right choice for my finances. Thank you Michael!

Matthew ** was amazing and very patient, understanding as well. He made sure he provided me the best service and I’m truly excited and grateful for everything??? It’s truly amazing how at one point I didn’t think I can get out of debt and now I actually have hope.

A simple and effective resolution to my particular situation is what I'm expecting to receive from this program. It's difficult to give a 4 or 5 star experience rating at this time because we're just breaking ground here. However, Tina ** was on top of her game. She very professionally explained the program to me, what to expect from it, and she made me feel very comfortable while doing it.

I'm really happy to have Freedom Debt Relief with Ryan **. All is well and I hope I have my result. God bless you Ryan. Thanks again for helping me and getting out of this **. They were so helpful in assessing my debt and setting an amount that I could comfortably pay each month to pay off my creditors.

Your service is a complete scam. You take people's money but do not pay their bills. You then generate fraudulent bank statements that false show payments that were never made all while charging huge fees. I am now stuck dealing with a credit card company that hasn't been paid in three months while you have been paid every other week. Fraudulent company that I am reporting to all agencies and websites.

Joshua ** our rep. was clear and concise and patient regarding all the questions we asked. Very sympathetic to our current situation. No one likes to be in this position and Joshua made us feel comfortable with our decision. Would recommend Freedom Debt Relief to anyone who needs help. Thank you!

Very pleased with the service. My representative was very professional, helpful and pleasant. He was also knowledgeable and caring. I would recommend your company to my friends. Thank you so much for your service and I look forward to working with you.

I was hesitant to call but John made the process so easy and he was a huge help. He gave me all the information I needed and made the process a breeze. Looking forward to getting debt free with your company.

From the first contact with Patsy through the entire process everything went smoothly and with no pressure. I feel like I everyone has my best interest in hand. Between Patsy and Ashley I never felt like it wouldn't happen. Would definitely recommend.

The customer service people are extremely friendly and very helpful with your needs! Debt is very hard to deal with and they made me feel comfortable with explaining my options. I would recommend this company to all my friends and family.

Use caution when enrolling with FDR. You are given scripts to tell your creditors but, the creditors continue to call. I'm not sure when FDR actually contacts them. It seems the only one getting paid is the bank where you deposit your funds. Also, be prepared for your credit score to drop over 150 points. Unfortunately, I did not fully understand the program and have been in it for over four months and the damage is done. So, I guess I'll have to ride it out and hope they do what they say. Unless you are severely behind on your bills and your credit is already ruined, I suggest you work out payment arrangements with creditors personally because I am still having to tell my creditors that, "I have every intention to pay you, I'm just not in a position to do so right now"!

Michael ** was an excellent person helping me to resolve my case. He was quick and very efficient. On the same day he had an agreement for me and it was satisfactory. Everything I can say is excellent. I wish to have seek help before so I would have avoided many headaches. Thanks for the help.

Very easy and clear process. The specifics of the program were explained thoroughly. Mike was great throughout the entire process, and he gave me time to think over my decision. The paperwork was clear and I was given all of the needed information.

Linda was empathetic for a really difficult time for me - Quick and painless! She went out of her way to make me feel comfortable and explained everything in detail so that I could make an informed decision. I am so relieved.

Was on the fence about consolidating my debt. The process was very easy, simple and everything was explained very thoroughly. I feel a sense of relief that I’m on the way to improving my credit and lowering my debt. Thank you for making this possible.

Dayton and all employees were very helpful. The stress level dropped after setting everything up. I personally want to thank everyone for your time. The process was amazing and painless. Everything was explained in detail to its fullest extent. Thank you from the bottom of my heart and from my children.

The team made me feel truly supported. Seth ** did patient hand-holding and answered all my questions. It is a sigh of relief and I feel well supported at last at this difficult time and predicament. Thank you for what you do.

My account representative was not only very tolerant of me but very patient also. I had many questions that needed to be resolved and she took the time to research and get me the answers to all of my questions. She also said she would be happy to assist me in the future if I was unsure of any of the procedures or processes that were going on. I would highly recommend Patsy ** to any of your future or current clients for that matter. Very professional and knowledgeable in all areas. Excellent employee and representative for your business.

I feel that this service is very thorough. David was great in processing my information and conveyed it all to me efficiently. I have a full understanding of what I signed and feel that Freedom Debt will help me in my journey of becoming debt free. Thank you.

Kenneth ** was awesome. He explained everything so I had no questions and didn't get upset when I interrupted him for something I didn't understand. It was a real pleasure working with him. He made it all so easy and I really appreciated that. Thank you so much.

When my wife and I were debating if we should do debt relief there were always doubts. Then came Joshua ** a consultant for us. He is Amazing!! He was able to get us up going within a day and he knows what he is talking about. He is clear and very professional. Thanks, Joshua and Freedom Debt.

Jose ** is an awesome agent. He pays attention to detail and empathizes with client. They make you feel that they really care about your particular situation. Looking forward to working with him in the near future. Thank you for your help.

Ira was very helpful and patient with all of my concerns. Ira answered all of my questions. I felt at ease with him on the other line. Looking forward to starting this program and getting out of all these debts. This beats filing bankruptcy.

So I've been working with FDR for a year now. I have paid off one creditor and half way to getting another one paid off. Unfortunately though, I'm being sued by Discover. I have the LLG working on that one but I can't hardly get any information from them. I have had 1 court date that they have continued. I get an email from them before memorial day saying that Discover has made an offer and they needed an answer within 2 days... which I did. Weeks later... STILL not heard anything back from them.

Michael ** was patient with me over the past 2 months while my debt relief options. By the time I made up my mind, my file was closed. I reached out to him anyway and he made everything easy! Most of all, he didn't make me feel bad about needing help! He is very knowledgeable, prompt, professional, respectful and courteous. Just awesome! Thank you again Michael!

Enrolling with FDR has been the best decision in my life. I can finally breathe and be back to financial success, I am very lucky to have had the opportunity to be helped by a great person like Aaron **. He is very professional yet makes the experience personal in a comfortable way. He made me feel like he cared and wanted to help me with my bad times. I recommend everyone who is in need of financial help to enroll with Freedom Debt Relief. They are great and they care about their clients.

Shawn was awesome with explaining everything to me about the program and always responded promptly. He has since kept in touch with me and I truly appreciate his customer service and understanding. These types of issues are hard enough to deal with so it's always great to have someone that can help and make you feel more confident about making the right decision.

I received great customer service from Eric **. Everyone I spoke with was very helpful and answered any questions I had. They were prompt in returning my calls and keeping me informed on what was going on. Ashley was helpful as well when answering questions in my welcome call.

I took my debt to these people believing it would be a better option than my debt consolidation with Arvest bank (the payment was high and I had inconsistent work due to client's death). They said how they would work with my creditors and help me to pay off my debts, with a fee going to them. I did not expect they would leave my creditors with NO PAYMENTS until they took their percentage off the top. I had a credit rating in the high 700's and often 800's. I trusted them, I knew my credit would take a hit but I did not realize how long they would make people wait. Arvest bank charged interest but nominal fees, I am sorry I did not work harder to work things out with them. I continue as I am committed to seeing my creditors get paid.

After being served after 26 years of marriage with divorce papers I was in a desperate situation financially. The portion of my settlement included all of the roughly 25K in credit card debt. I reached out to Freedom Debt Relief as a result of a friend's recommendation. They were very helpful and knowledgeable. They answered all of my questions. I was given all of the information to make an informed decision and walked through each step. I would highly recommend them as they are saving me a tremendous amount of money. I can't thank you enough.

Kafi ** and Michelle ** were a delight to work with. Kafi went over every option that was available to us and made sure that my husband and I understood everything before we signed on the dotted line. Michelle made our online portal account set-up a breeze and took her time and made sure that I understood everything about my online portal. Both of these ladies were rockstars! Exceptional customer service as well from each of them.

I wish I had found this months ago!! Kafi was incredibly friendly and understanding - she made you feel completely feel at ease. I would recommend her to anyone!! She makes you feel supported and taken care of. She made you feel welcome and understood.

Mr. David ** was very prompt, polite and extremely efficient in handling my case and making me feel comfortable and understood in this difficult time. He was very respectful and very pleasant in getting me through and completing our first step within twenty-four hours from my initial call. I feel so relieved and so grateful for the help from David ** and debt relief company. Mr. ** gets an most excellent from me.

I just started the program yesterday and so far Tanner has made me feel confident that I made the right decision. Let's hope everything goes as planned. I guess I will know more about how I feel as time goes by, but so far, so good. Thanks again.

Awesome stuff, they don't judge you, answers all your question, doesn't matter how many times you ask the same question. They're just so good at what they do. I will admit I had my doubts but talking with Phil, not anymore. I can't wait for all to be done, all the stress gone. And live a life again. Thank you, Debt Relief.

Kafi was the best company representative I’ve ever encountered. She was professional, knowledgeable and patient. She was consistent to the end. She was also kind and sweet. I wish I could get this service from every business. Thank you so much!!

Andre ** was so friendly and helpful during my enrollment process. Would highly recommend this program to others all because of him. He answered all my questions, was not pushy at all. He was able to get me started and signed up on the program that worked best for me. Greatly appreciated!

Everyone that we have spoken with at Freedom Debt have been very helpful and professional. We were made to feel like we were making a good decision by enrolling in your program. We have had some medical issues that were consuming us financially and we now feel like there is hope once again.

Up to this point everything appear to give me some relaxation. The person I deal with is very kind and explained the program very well. I feel very comfortable talking with her. I can see the light at the end of the tunnel.

My experience with the Debt Consolidation was very good. The agent who helped, Angel ** was extremely patient and helpful. He answered my questions and explained the process clearly. All the calculations and payment info was made clear. I would definitely recommend Freedom debt care. Thanks.

I really do not get any information back. I have lawsuits going on and it's difficult to know what is going on. I wish I would get updated emails as much as I get advertisements. The dashboard is just the basics.

I must say she was really awesome and explain to me how consolidation works. Thank you. She sends me her information to contact her if indeed anything and send me links to the credit cards that are being consolidated. She explain someone will be calling me soon within the next week and she welcome me to the program.

Freedom Debt Relief has been a saving grace for me and my family. They have put us on track to a much better financial future by reducing my financial liability, as the main breadwinner in the family, by a massive amount (no exaggeration!) and reducing the time to eliminate the debt by many years. From the get go the Debt Relief Consultant was highly empathetic with our situation, very professional, and extremely personable, as was his manager. His attitude itself helped to ease my anxiety and tensions a great deal, and he helped me navigate through some challenging issues related to my debt. He finally obtained the approvals from the underwriters very quickly and was thorough in his explanations of the debt relief program and the added legal protections available with the service provided.

Michael ** did a great job helping me get setup with everything! I was completely clueless about this whole process and didn't even think I would qualify for help. He quickly pulled up the accounts that I could be helped with. Answered all my questions reassuring me about the entire process.

So far my experience has been very good; my communications have been very good. Freedom Relief seems like the way for me to go. I hope the rest of my experience will greatly help to solve my situation.

They were kind, professional, friendly, attentive, explain everything to my understanding, and they answered every question or concerns that I had. I would totally recommend this company to all of my friends. Thanks to all the Great team.

I spoke with Jacob right after I submitted my information online and he was very friendly and helpful throughout the entire process. He detailed everything that I needed to know and he gave me peace of mind for my immediate future. I would recommend this program to anyone that needs it as they will be in good hands!

I was skeptical about doing this BUT I am glad I did. Alex ** made me feel comfortable and answered all my questions without hesitation. He was very prompt with responding to my emails as well. Thank you!! I looked forward to moving forward and starting fresh.

I am very pleased with the help I have received. The explanations were clear and to the point. Any question that I had was easily answered. Thank you. It made good sense to lower my monthly payments and also save some money overall. There are no penalties for finishing the program early if that might be your desire.

Sherry answered all of my questions. I would definitely recommend!! I was very confused about what to do with my debt and she helped me realize that working with Freedom Debt Relief will help me relieve myself all of my debt stress.

Michael was very kind and caring. He was also informative and explained things well so that I understand what and when to expect things to occur and how the process and payments work. I would definitely give a high recommendation of Michael ** to anyone in my situation or whoever needs debt relief help. Thank you Michael!

Peggy ** was great to work with. She was very professional and personal. Even when I had second thoughts she answered all questions and concerns I had. I'm convinced that working with FDR is the right decision. Looking forward to the results moving forward.

I have paid all fees you asked for yet I still see open charge offs from the credit companies that you say debt is resolved. I have tried to get to the bottom of this with you several times. Today I opened up a complaint against you with BBB. Please do not attempt to take any more funds from my checking account without my express permission. Also please give me a complete consolidated statement of payments. I have made and the payments you have made on my behalf.

It was a pleasure speaking with Shaun. He was knowledgeable without being condescending or judgmental unlike WF. It was refreshing also to be able to have an intelligent conversation about such personal matters and feel comfortable with the choices to reach an acceptable solution.

Cancelled with FDR as I am on disability and $265 proved to be too much for me on a $800 a month income. Got my so called 'refund' of my $158? After paying $265 monthly for over a year? Rotten Thieves.

Sherry ** was very helpful and knowledgeable. Thank you for being very friendly and understanding of our situation and helping us to make a great decision. Your knowledge about the program made it easy to understand. The process was smooth and your reply to emails were very prompt. That was appreciated very much.

I’ve been waiting for almost 8 months for my last creditor to get resolved. Don’t know what the problem is with Freedom financial 2 and won’t get a straight answer. If somebody reach Dash could you have somebody call me? I seem to be getting the runaround.

I cannot put into words what a pleasant and informative person Tanner ** is. He helped me through the entire process of debt resolution and removed that awful load I was carrying. I will recommend your company and Tanner to all my friends who are experiencing debt overload.

I had a lot of debt and it was rough but, I was keeping up with my payments... I was going to retire in a few years and didn’t see how I would be able to pay the debt. I didn't really know how this program was so I called them. They had a really good salesman I guess because I fell for it. I talked to them about what route I should take and I was considering getting a second mortgage paying all these off with one payment at a lower rate. Or bankruptcy which I really didn’t want to do. Getting a second would also had be tax deductible. The salesman convinced me I needed to get this debt. I had excellent credit rating. They instructed me to stop paying my bills. It was really hard to do. Then the phone started constantly ringing from the debtors. Up to then I never missed a payment.

I just want to say thank you and what a great service FDR is and has. I have had Great experiences every time I have any questions or need assistance. This is a great organization. I just want to say thank you for all your help and for helping me get back on track!

When I decided to go with Freedom Debt Relief, due to things getting more difficult after the death of my husband, I had less stress. They took over for me. They worked with my creditors to lower my bills. I hated to see my good credit drop like it did, but lowering my stress level was worth it. My credit is INCHING back up, but no more credit cards, and I am near my graduation date. It is such a good feeling. The people I have dealt with have been so friendly and encouraging. Making me feel like I am doing the right thing, and they seem to be happy for me and are celebrating with me. I would recommend Freedom Debt Relief to anyone going through a difficult financial time. Right from the beginning, I felt it was the right decision.

You default your payment and your credit score become very low - I never defaulted my payments but they offer that I am qualified for 40K- then they say you are not approved - then they will recommend you to a program with a no interest payment - telling me it’s own by Paul Allen - I know Paul Allen so I expect the company will payoff my debt and pay by installment for $560 a month for 48 months - but it’s not that way - they will settle your debt by our own - nothing is finance - I am cook by my own oil.

Everyone was very helpful and walked me through the process. All my questions were answered. Received an approval in minutes even though it was a weekend. I feel that this program will get me on track to repairing my credit and managing my finances effectively. I would definitely refer this program to my family and friends.

Freedom Debt Relief can be summed up in one word RELIEF. I don't feel the need to go on any further, the company simply takes care of debts like they promise. It's nice to see settlements on my dashboard, also the performance on FED's side is outstanding. Sit back and let them do their thing, which they are really good at.

I am very frustrated with my experience with Freedom Debt Relief. I was promised a set amount of months for my payments and when it got close to being done with my payments I was told that they may need to have to extend my payment. They also failed to make settlements with all of my creditors that resulted in lawsuits that I had to settle. The customer service people are always friendly and attempt to help. The dashboard is not useful, it merely shows breakdown of payments, not really progress toward pay off goals.

FDR is an awesome group to work with, they understand that sometimes life happens and you get behind on paying things. They are there to help you and are very good at what they do. They take the worry out of not being able to pay. What a stress release knowing the FDR has your back. Stick with the program and great things happen. Thank you FDR.

I've been asking for someone to start negotiations and all I get is "insufficient funds". Meanwhile the balance keeps going up!! So what are you people doing to help me?? I'm currently retired and forking out close to $600 a month paying you and the Credit Union that sued me because the incompetent lawyer you assigned me left me a conference call number to contact him with. That required a password I didn't have. This has been an experience I would not recommend to anyone!!!

Justin is a. wonderful agent. Walked me through every step so that I understood everything about this program. He was very patient and understanding answering all my questions. Very personable and knowledgeable with a great personality. Justin thoroughly explained every process step by step and left me feeling very comfortable and with a lot less stress.

Michael ** was fabulous in getting my family and I on a plan and payment that work for us. I am so pleased with the outcome. Aja was also a great help in helping us understand the ins & outs of the program; and welcoming us to this overwhelming feeling of relief for our debts. I would recommend your company and Michael specifically. You have a great team... I am glad I made the call!!!

It has been great working with Freedom Debt Relief. I haven't been this confident in my financial standing in a very long time. I am so happy with the results I have had so far and I expect to continue to have great results in the future.

We have been with FDR for almost a year. At first they did great, paid a debtor off and we were excited. Now taking long time to pay next one off. In litigation. Waiting to see how long for next one. Credit scores are down right now.

Patrick was very helpful throughout the whole process and very patient with me. He answered all my questions and make sure I was understanding the process. He made me feel less worried. I am very blessed to have come across Freedom Debt. Thank you!

I would highly recommend Freedom Debt Relief to anyone in need of great financial relief. They were always prompt in getting back to me quickly, always flexible in working with my time availability, as well as willing and flexible to work with my income and budget. They were also very clear and honest about the services they could provide, helped me figure out which services were available to me, and made sure I understood the process every step of the way. They have certainly made a very stressful financial situation much more manageable for me.

I appreciate the time and patience Angel ** had with me today. He explained everything step by step and let me know what to expect from Freedom Debt Relief. He also made me feel better when he explained my credit was not that bad and gave me a breakdown of the programs his company has. I am truly grateful for the experience.

According to the program my graduation date should be February 2018, it is June 2018 and my graduation still pending. I contacted customer service couples times already and I had told that my graduation should happen soon but is not happening. But of course they still charge the monthly feed.

This has been a nightmare since I started the process. From the beginning I was lied to by the original contact James ** at Accredited. Once I was sued - he stopped talking to me and that was when I found out that my account was actually handled by FDR. Initially FDR helped along with the NLG (Lawyers) and we got a settlement that was only $1000 less than the original amount...not worth the heartache that I had been put through. Now, I am being sued yet again for more than what I originally owed to the 2nd creditor - but because they tried to deliver the papers from the courts and I was out of state - NLG won't help me with this lawsuit. FDR says I can remove the account and work with the creditor myself....well, if I had the money originally 2 years ago, I would have done that then! So, I HIGHLY advise anyone to NOT go through this horrible experience that I am continuing to go through 2 years later! The lawyers suck at NLG!

I called Freedom Debt Relief for help due to job loss. I was so blessed to get help from Tanner, he took the time to walk me through a solution and a plan to be debt free in 48 months or less. Highly recommend speaking to him.

Don was very very helpful in helping me make a decision to move forward he answered all my questions and made me feel comfortable talking with him. He was very nice. He was patient with me, never rushed me off the phone, talking to him was like I knew him. Very pleasant person. We need more people like that in customer service and I will give his name to friends who may be in my situation.

Jason was very helpful, kind and fast. He was very informative and patient. I had no idea relief was so easy to get. The process was simple and I finally feel like there's a light at the end of the tunnel.

Brandon was knowledgeable and adept at explaining how things worked. Everyone was very professional and most clear and helpful in walking me through the process. They were also quite patient as I had to scramble and search for things and waited for me to read the documents. I feel that I am in good hands. I feel like I can do this and it's all because of the FDR Team!

Very helpful. Able to get quick responses to my questions. Easy to work with to make things as workable as in pay off in a timely manner for myself, also have a manageable payment plan that works for both of us. Thank You Freedom.

Ronda was very good with helping me and answering questions I had. She helped me understand the program and how it works. She also was very friendly, and I also told her how nice she was and thanked her... I would recommend her to anyone.

Credit score took a dump and they don't care also every time we have a credit card sold or get sued. We get passed off never contacted again. This place suck. Don't use. BUT they never miss taking your money from your account. Good job.

Camille was helpful. I hope I made the right decision, and Camille bought up some very valid points especially when it comes to worrying about my kids' college parent plus loans and this not affecting them. She made me feel more validated in taking this step because although it may affect me some, it is taking a few more steps forward than backwards.

I am getting mixed messages and not sure who to believe or what to do. When I signed up for this program I was told to call in any time I had concerns & I would be helped. This is absolutely not true.

I was drowning in debt and felt like I was never going to get out. I called Freedom Debt Relief and started this process. It has not always been smooth sailing. But I am much happier and can answer my phone without fear of collections. Thank you!

Tony was an exceptional representative. Not only was he informative but made things very easy for me. He made me feel comfortable in making this decision and I am so grateful that he made me feel like a person instead of a problem.

Tanya **, thank you so much. You were wonderful and very knowledgeable and I appreciate your excellent customer service! I was recommended and will definitely recommend your services to friends, family, and other. This is a true relief. Now I can look forward to a new start.

Delighted staff, they doing good job and negotiations to creditors. Been in the program due to my disability and hardship. I joined the program for 2 1/2 years for 10 accounts, they already paid-off 5 accounts. One is on process, high monthly payments on this account. Nllg lawyer, they are very supportive with my 3 cards to negotiate the creditors. FDR is very honest and informative. I rated 5 stars, highly recommended. More power and blessings to come. God bless to all of you.

Rey made the enrollment process seamless. He was very thorough in providing information and answering my questions. My experience in enrolling and being welcomed to the program gave me hope that I can be fairly debt free, which is a great feeling.

You are the greatest. Please take care of my last debts and you would have completed my request. I’m finally breathing and able to manage my money better thanks to you. Please only need one more to be debt free.

Brian ** was very professional and friendly. The world needs more like him. Well done. I'm very pleased and would do it again if I had to if I dealt with someone like Brian. Thanks to him the experience was a pleasant one.

If I could give 0 stars I would. This company is a bunch of scammers. And when you actually need the help they say they will provide you get no response back. Biggest waste of time and money I have ever done.

Daniel is absolutely amazing. I entered my information last night online he messaged me the next day, answered all my questions. Said he is available anytime if I had questions. I will highly recommend this company to my friends and family that are in same situation as I am.

Very pleased with the friendly staff and being knowledgeable with all possible information that was requested. I will be sure to pass along to possible friends and family that may need your services. You have help me in so many ways. Once again, Thank You for everything.

I'm very grateful to Freedom Debt Relief for helping me. This will be a positive change for my life and give me the freedom to live a better life that's not controlled by the mountain of debt I was facing. Thank you Freedom Debt Relief.

While checking out Freedom Debt Relief online, I quickly received a phone call from this company to find myself speaking to a young lady named Sonia. Within that short time I felt more confident with the choice I was making. Had it not been for her clear knowledge on how the system worked and her going through this herself most likely I would not be using this program, so thank you Sonia for brighter futures to come.

Customer service was beyond my wildest expectation. Information was provided over the phone and via email and I was in the program within 1 1/2 hours. Thorough explanation of program as well as helpful information was discussed with representative who was kind, caring and personable.

The first time I heard your company on christian radio. For almost onto a year I was being harassed by one of my debtors and I was with an consolidating company, due to my divorce. I reached out to David & he explain what he can & will do help me get my debt paid off. I hope this will be a better experience than where I was before. Thank you.

Tanner ** was very helpful and patient through the whole process. He was easy to talk with and made me feel better. After talk with him I know I had made the right decision. Thank you, Thank you Tanner **.

Honestly, I have been pretty stressed and ashamed of being in this situation in the first place. Over the last few years, I have had 2 kids and my wife got fired from her job when she was 4 months pregnant. At the start, Eric ** was very nice and patient as I went back and forth on how to responsibly resolve my debt. I haven't felt judged and it seems like people want to help me. I appreciate the experience and first contact.

David ** was a pleasure to talk with on 6/11/2018. He was empathetic and reassuring and took the time to explain the process to me. He made the experience much more smooth then I feared it would be. I would consider him an asset to your company.

John was very personable and was very helpful in answering all of our questions. We had a had some difficulty with the DocuSign and he was quick to get assistance from a co-worker Kim. To fix the issue and finally get the document signed took a very long time, but I appreciate their patience with us and the mobile devices we were using.

Joshua ** is our representative and exceeded our expectations with his down to earth personality... He's very easy to talk to and did a phenomenal job at explaining each step of this process. We look forward to getting our debt in order and feel this program is perfect for us to reach that goal. I'm very thankful he's our rep!!!

So Thankful for help because of my hardships. Would recommend the help and assistance I have received so far with high standards. I was made to believe with any questions and concerns I have with much dignity and have a lot of respect for that and the feelings I was given that people understand and are there to help.

Jose agent - He was friendly and made me comfortable answering all my questions. Giving me a lot of information but didn’t overwhelm me. Giving me time to write down information he was telling me and not rushing to finish call before I understood all that he was telling me. He wasn’t pushy and I felt he knew what he was talking about.

I have just completed enrolling in this program and am incredibly impressed with the rapid responses, ease of enrolling and the terrific experience I had with the counselor. I feel so much better knowing I'm on my way to digging out from under this debt.

Melissa ** went above and beyond expectations. She was so caring and nonjudgmental. She explained things in detail, answered all my questions and never grew impatient when I asked questions. An absolute delight to deal with. I would recommend this company to any of my friends and family. The work that you do is a blessing for those in need. Thank you.

I have never worked with a debt relief company before but I did my research and called at least three of the better known and reviewed companies before deciding on FDR. Michael ** was definitely well-versed not only in debt relief, but also what makes sense financially. It felt almost like having a financial advisor to help me sort through the stress of resolving my debts. FDR is also an incredibly upbeat and positive organization - everyone I spoke to had a positive outlook and when you are dealing with debt and people who are already filled with so much stress, this felt like a welcome relief in many ways. I can't recommend them enough - am only just starting with the program, but am already feeling like I finally have a handle on my financial life again. As a single mother with two children, also taking care of my sick mother, this can be a huge addition to my personal support team. Am grateful for their services.

Setting up an account was simple and took less than an hour. I was somewhat hesitant to start, but Michael was extremely informative and reassuring. This was the best decision could have made & I would recommend it to anyone!

Professional and easy to understand. I followed the information and felt confident with the process. Research I did showed the quality of the company and the people that have been helped. The resulting call from the Welcome center was very helpful.

Leslie was fantastic to work with. She made sure I understood every step in the process and answered every question I had. She was friendly, polite & professional all the time. The process was quick & easy. I am very happy I chose Freedom Debt Relief.

I found Freedom Debt Relief to be extremely professional & most of all helpful. I was nervous at first... but they help you through that. Feel so much better now. Am looking forward to a payoff date I never dreamed possible!! Total relief!!

I was drowning in a sea of debt and I cannot swim, so I made the call to FREEDOM DEBT RELIEF. I am so glad I did. I am thankful for Mark **. His kindness/knowledge won me over - I believe my future is looking brighter... Thank you FREEDOM DEBT RELIEF for helping me get on the path to freedom from debt...

I have been going back and forth about entering the program. I absolutely hate change and the thought of giving up my credit cards I had, one for over 13 years, gave me so much anxiety. Finally after running the numbers over and over and talking with my family and boyfriend I decided to just pull the trigger and enroll. I literally only enrolled in the program a day ago but already feel so much relief. Before It seemed like I was climbing up muddy hill... eventually I would get to the top but it would take forever, I would keep slipping setting myself back even more, and get so tired along the way. I finally see the stairs on the other side and am going to take those! Sure there is a LOT of them, but I know for certain I'll get to the top and be so much happier! (Super cheesy analogy!)

I’m grateful that (Tori **) took her time and explain everything to the details with this, I’m willing to get on board to help myself to a better life of no debt, Tori is so nice that our conversation was exciting with laughter & thru the whole process of getting me to do this. Thank You Tori **.

I was very impressed with the assistance I received and Linda ** is absolutely wonderful. She made me feel so much better and I feel so relieved that I have the help I so desperately needed. I look forward to working with Freedom Debt Relief in resolving my financial issues. Thank you so very much!

Again, your service has become a lifesaver for us. We can't thank you enough. Thank you??? Your customer service help (Derek **) was very informative and very understanding of our plight. It feels good to have someone that feels your pain and gets it.

Jason ** is the best. He was very patient with me and answered all my questions. I am very lucky to be working with him. I told him right now I am able to send $200/month. Hopefully, in a couple of months I'll be able to send $300. Jason made me feel comfortable in what I am doing to reduce my debt that unfortunately my daughter did.

My debt consultant is Tori ** and she is amazing. She so helpful and explain everything to me. I was struggling to pay all of my credit card. I’m glad that I seen this ad on Facebook. So far so good. Thank you Tori.

I wasn't expecting a callback so fast, but I'm glad I did. Robyn was great, she explained everything all the rates and the fees. Very understandable and patient. The rates are very low and affordable. Mrs. Robyn answered every question that I had with no problem. I hope this was the solution with my debt. Will recommend Mrs. Robyn to my family and friends.

Thorough and well thought of and the person I spoke of had a resolution that was sufficient and accepted. All of the debt I had was looked at for a possible solution and I was advised well and appreciate the prompt response.