Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,192 reviews on ConsumerAffairs are verified.
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Reviewed July 19, 2017
Since the first day I called and signed up everyone has been very helpful and knowledgeable about my situation. They made it very easy for me to deposit a certain amount each month and now almost three of my cards are paid up. Great company. Highly recommend them.
Reviewed July 19, 2017
I would without doubt recommend you to family and to friends. You have been so helpful and really wonderful to deal with. Thank you so very much for everything you have done for me. This is a huge weight that you have lifted off my shoulders and given me peace of mind.
Reviewed July 19, 2017
I can see the future being debt free. It is working great. I can track my progress and makes me want to be successful. The staff is very helpful when I need to move a payment. Easy to read the progress using the graphs and tools. I would recommend it to my family and friends.
Reviewed July 19, 2017
Since working with FDR my financial situation has improved dramatically. Everyone I speak to in regards to any questions is always very polite and professional. My credit score has improved and within a matter of about 2-3 months they had settled my first debt.
Reviewed July 19, 2017
First I want to thanks FDR group to guide me to resolve my debt problems. I recommend to anybody with debt problems. Apply with FDR for a peace of mind. You go be on very good hands. Thanks so much for you help guys.
Reviewed July 19, 2017
Great customer service. Zackery ** was excellent in helping me resolve my debts. I was having problem with keeping up with payments of my credit cards since I had to retire. I thought I would never get out of debt until I was checking my Facebook and the ad for debt relief came up. It was a blessing if it helps me solve my problems.
Reviewed July 19, 2017
It was really a pleasure speaking with Mr. **, he didn't seem pushy at all. The whole process was really very simple and I felt very comfortable. The whole experience was truly a God-sent and thank you again Mr. ** for your time and all of your help.
Reviewed July 19, 2017
While I'm excited about getting the bills consolidated, I'm disappointed to see that some fees are close to the amount of the written off amounts. It feels like I'm at the mercy of FDR and that the fees are decided to make a huge profit off of my situation.
Dear Ms. Santana,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
One account was never negotiated. And the last and lowest amount account has been sitting in bulk negotiation for months. No response as to what is going on and I'm still paying the biweekly fee while the money collects. So now Freedom Debt Relief has been taking 400.00 fees for no reason.
Dear Laurie,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
The staff that work there are very helpful, friendly and caring. Don't know what I'd do if they weren't there to help me get out of debt. They are very considerate and are always concerned. When you need them they are always there to give you their support. Very kind and caring people work for Freedom Financial! Thank you!
Reviewed July 19, 2017
This company was a life saver. FREEDOM Debt Relief is great to work with. VERY understanding. They resolved half of my debt in no time. The other half the company's are playing hardball but I trust in Freedom Debt Relief that they resolve them soon.
Reviewed July 19, 2017
We have had a good experience but it started out very slow. We were getting phone calls for months and couldn't get answers for several months and we thought we were in a scam until we finally got some answers. Then we were told that we had to take out a loan at a high interest rate. Communication could be better especially in the beginning so we knew what was happening and what to expect.
Reviewed July 19, 2017
Good job you'll doing but getting late that time my credit is going down. It's ok but cards companies given trouble for me: I am getting letters from them: I am worried so do it faster please. Every day I am going to see letters. My heart beat is very high I am getting letters: Thanks.
Reviewed July 19, 2017
They are very helpful. They care about their clients and work with everyone. I would definitely recommend them. They are always walking the steps together making sure clients are comfortable and they are good for their words. A super great team. I had tripped over their company by accident and I am so very happy that I was able to get all my debts together. And they have guided me every inch of the way to make sure that I will be able to have at least savings once I am done. They are exceptional. I am so glad that I've met people who are exceptional and professional in every way. Thank you FDR for being by my side.
Reviewed July 19, 2017
I am very happy with the customer service. I have always got very good advice whenever I have called. FDR is helping me resolve my debts in an amazing way. They are very trustworthy and have remained true to their commitments. I'm so glad I'm with FDR.
Reviewed July 19, 2017
I was extremely pleased that I was able to determine my bi-weekly contributions that are affordable and not strenuous to my already strained budget. Additionally, each time I spoke with a Representative, I was treated courteously and with utmost respect.
Reviewed July 19, 2017
I'm so grateful and thankful for the services you provided and can't wait until I completely complete successfully the program. Once again Thank You and your Staff. Have a Blessed Day. I’m looking forward towards my future not to make the same mistake again. I’m going in SIB KISS Mode. See it Big but keep it Simple. That's going to be my motto. See it big but keep it simple.
Reviewed July 19, 2017
Great experience - FDR has so far not let me down. We were in 75,000 in credit card debt over the years. Paying minimum every month and never getting ahead. Had to use credit cards at one point to pay for basic essentials. That's how we got into this mess. Thank you.
Reviewed July 19, 2017
Freedom Debt Relief has done a great job helping me reduce my debt. They have delivered on everything that they said they would deliver on. I would highly recommend them to anyone including friends or family, give them a try you won't be disappointed.
Reviewed July 19, 2017
I have recommended family and friends. The process has been smooth and the staff with freedom debt relief and the consolidation department has been very positive and transparent toward reaching my credit goals. The Consolidation process has been helpful with paying off my debts faster and giving me the opportunity to repay the loan which can have a positive impact on my credit in the long term.
Reviewed July 19, 2017
Did what they promised to do but make sure you understand what they are doing for you i.e.: contact with your negotiator. Also, how and when they negotiate and what to tell creditors when they continue to call you after you have turned over all your accounts.
Reviewed July 19, 2017
Freedom Debt Relief is helping us to pay off our debts. It is up to us to keep up our payments and they help us with our debts. My advice is stay out of debt! If you get in debt call them for help. Friendly service and no judgement on the firm's part.
Reviewed July 19, 2017
We have been very pleased with the way things have been handled thus far. We look forward to being "debt free" by 2020. On our own this would have been impossible. We appreciate all that you have done. We always receive prompt attention to any matters that arise. Thank you for your help.
Reviewed July 19, 2017
It was hard for me to pay a bunch of different creditors at different times of the month. Freedom allowed me to make easy, bi-weekly payments and they handled the creditors. I have 3 settled and 2 more to go. Thanks Freedom Debt Relief for making life for me and my family a little easier.
Reviewed July 19, 2017
I really appreciate FDR for taking a lot of bills off my hands. The bill collectors have stopped calling because of Freedom Debt Relief. They also provide lawyers if one is needed. When I was unable to meet my monthly payments, FDR reduced my payments.They are here to help. I'm glad I chose them.
Reviewed July 19, 2017
I have been so impressed with how quickly Freedom Financial has helped me resolve my debt... It would have taken me much longer to pay off these debts but they were resolved in half the time, and the best part was that I didn't have to deal with creditors calling me at all hours of the day. I without a doubt would recommend them to anyone needing their assistance in handling any and all debt resolution.
Reviewed July 19, 2017
I was looking for a way to pay off my bills faster. I considered a consolidation loan, but then I read about Freedom Debt Relief and their negotiation methods to settle bills with creditors faster. I have now been in the program for 10 months and have 3 structured settlements. FDR was able to settle with my creditors for around half the amount owed. I highly recommend this company to anyone anxious to pay off bills. You must deposit a set amount in your account every month to complete the program until all creditors are paid.
Reviewed July 19, 2017
Since day 1 they have been very helpful. It feels great not to have to worry about all the debt, to know they are here to help us. They meets your needs and take good care of you. No hidden fees everything is as they said from the beginning.
Reviewed July 19, 2017
Very happy with Freedom Debt Relief! Customer portal online, customer service always great! My only issue would be with the percentage FDR takes for services. I could be debt free already with that money. The relief of not dealing with the phone calls is worth a lot. But knowing what I know now I could have settled myself and did with one. Overall I'm very happy with FDR. At the time I had no choice and you were great! Thank you!
Dear Mr. Laviani,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Everyone working with this company from the beginning was positive and understanding. Dan ** was honest and positive when working with me. Everyone we have had to contact (Mr. **) have been very helpful. I would recommend and have recommended this company.
Reviewed July 19, 2017
I am very pleased with the help I have received from Freedom Debt Relief. I can breathe easy knowing they have my back. I'm looking forward to a debt-free future, and I owe it all to them! Thank you so much for everything you have and are doing for me.
Reviewed July 19, 2017
My experience was awesome. Everyone I worked with was caring and worked hard with my creditors and got me the best settlements. They walked me through everything and made it so easy for me. The stress of my debt was such a relief with an awesome bunch of people at Freedom Debt Relief. I highly recommend them. Thank you all for helping me get through my debt problems. God bless you all.
Reviewed July 19, 2017
Great company to me so far. Clearing us my mistakes little by little... I appreciate what they are doing. All my interactions with them have been positive. Highly recommend this company. I hope to have my debt paid off in at least 2 more years because of their efforts.
Reviewed July 19, 2017
It's been a pleasant experience and very helpful and informative. They were able to assist me with all the issues and questions I had. They supplied me with all the information I wanted and needed. I've even recommended some people to use this service.
Reviewed July 19, 2017
I appreciate all this company has done to help alleviate some of our debt. The communication is lacking though. I have emailed numerous times and don't get a response. Most are collection letters that I'm just asking that they would respond with they got it. I just want to make sure they're kept in the loop as far as these letters.
Dear Ms. Benoit,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Freedom Debt Relief has been a stress free experience up to this point with swift results from their actions involving creditors. I would highly recommend them to anyone needing assistance with debt relief. They have maintained consistent contact when there is actions needed on my behalf and have always provided an immediate response to any questions that may have arisen.
Reviewed July 19, 2017
FDR has really helped me in getting my credit card debts paid off. I signed up with FDR in May of 2016 and since then, I have paid off three of my debts. I am anticipating the time when I will have all my credit cards paid off and can start rebuilding my credit rating to the good credit score I used to have.
Reviewed July 19, 2017
I am pretty satisfied w/ Freedom, yet I was looking over statements and I think their fees are a little high, for as much as I am paying a month I was hoping for a quicker payoff. I have dealt w/ debt relief before and was done in 18 months.
Reviewed July 19, 2017
Thanks to Freedom Debt Relief, I know where I stand. There is no doubt, I was heading for many lawsuits and a debt that would have taken me 20 years to pay off if not longer. I went into Freedom Debt Relief with several credit card accounts and over 25,000 in debt from my divorce. Right away, the Freedom Debt Relief took control of my situation. They set up a simple monthly payment plan and introduced me to my legal defense team that kept me out of court. I had a credit score of 515 when I started the program 2.5 years ago, with my steady monthly payments, and my accounts getting paid off, I now have a credit score of 637 and getting better.
There it is, right there. My credit is heading in a 180 degree turn around from where I started. I can see the end in sight and cannot wait until my last negotiation is complete. FDR is a way out for those who think there is no one to help. I would highly recommend this program to anyone in need of financial freedom. To me, that's the FREEDOM in Freedom Debt Relief. Thank you again, FDR for everything you have done for me.
Reviewed July 19, 2017
I would recommend to a friend. I am pleased with my progress. I don't like that one of my accounts has sued me but your team of lawyers has been prompt to start the process to deal with it. I'm hoping that Freedom can handle this company in a fast and professional manner and me not have to go to court.
Reviewed July 19, 2017
Yes!!! I would recommend you all to a friend. You all are truly "the best of the best"!! I didn't know that a business like you all existed and every time I call the person on the other end of the phone is so courteous and polite. I'm just happy that I found you all and brag to my sister and one of my dearest friend about you all. Also, you all stand on your word. I thank you all for that!!!
Reviewed July 19, 2017
Freedom Debt Relief program works hard for their clients in a prompt professional manner. Their knowledge combined with their experienced business dealings with creditors is second to none. They are supportive of their clients and offer up to date customer portals so you can track your progress. Being committed to providing successful goals for their clients is Freedom's priority. In less than a year I have one creditor paid off and working on the second and largest debt owed. It's a relief getting out of debt and Freedom Debt Relief makes that possible by negotiating remarkable settlements for much less than you owe. I am glad I have Freedom on my side. I am appreciative of the ongoing encouragement and support from the incredible staff. Make the right decision and choose Freedom. I did.
Reviewed July 19, 2017
I've been pleased on how fast things are going. In no time I will be debt free. They have done an amazing job. Everyone I have talked to has been polite and definitely great in customer service. I'm happy that I had made the right choice on getting my debt paid.
Reviewed July 19, 2017
I went with Freedom Debt after reading other reviews of satisfied clients. I am very please with the way everything was handle, and the quickness of the debt consolidation. I'm glad I did not go with anyone else. A satisfied client, and I would recommend a friend.
Reviewed July 19, 2017
It took work and discipline on my part but Freedom Debt Relief almost has me completely debt-free (I have a few months left to go). They have experts who worked hard with me to accomplish this goal. I now hope to be able to be in a better position to retire in the not too distant future and will never let myself get in an overextended place again. Thank you Freedom Financial for the Freedom!!
Reviewed July 19, 2017
Freedom Debt Relief was able to give me peace of mind. They were the light at the end of my tunnel. I'm very happy that I chose Freedom Debt Relief to help me get back on track. Every step of the process was explained to me and their customer service is second to none. I have referred them to friends and they also have signed up with Freedom Debt Relief.
Reviewed July 19, 2017
Very slow at resolving issues when it comes to court papers. And also very slow at getting back with the customer. I pay so much money every month and would like faster service on handling a problem with one of my accounts.
Dear Kristen ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
It's so nice to have someone in your corner helping you along the way to get out of debt. People are friendly and helpful. Words can't describe how much I appreciate Freedom Debt Relief! Take advantage and get yourself out of debt!
Reviewed July 19, 2017
The debt pay-off and the money you supposedly saved for me is inaccurate due to the enormous fees that you tacked on to solving each account. Two accounts that I reported as receiving a court notice you flagged as a priority and yet you failed to act on them thus resulting in a judgement against me. Even after two years I was still receiving calls from Wells Fargo on the unsettled account. The communication via your company and me the client was very little. I had to continually advocate for myself. This program would be much more effective if you settled all accounts at the beginning and there was a fixed payment for 3 years.
Dear Kayleen ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I talked with Joshua and he was very friendly and helpful. He had a very pleasant voice and continued to make sure I understood what was going on. I appreciated the compassion in his voice and his thoroughness. I would recommend this to friends and family.
Reviewed July 19, 2017
I'm very pleased with the help from FDR. I was drowning in debt and they rescued me. I have several accounts paid off already. I keep in contact with them, and they keep in contact with me. Whenever I'm not sure of something I call them. I visit the client dashboard often. I'm so satisfied.
Reviewed July 18, 2017
I was losing sleep at night worried about my bills. I heard about Freedom Debt Relief on the radio. I decided to give them a call. I would like to say they were very understanding of my situation. They made me feel good about my decision on getting out of debt. Thank you.
Reviewed July 18, 2017
Has been dragged out forever and savings have not been anywhere close to what I was led to believe! Had I known this would completely ruin my credit rating I would never have considered it! Would not recommend nor would I ever do it again.
Dear Kevin,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Jennifer ** was awesome and I couldn't ask for better service. Walked us through the steps and made it very easy for us to understand and brought us some much needed peace of mind. She was very easy to work with and worked around our schedule.
Reviewed July 18, 2017
The only problem that I have incurred is with NLLG and their handling of summons to appear in court and the way I was informed that they would not represent me or even offer assistance in the matter. I informed NLLG of my case and the way the processor served the papers but was still informed it was up to me to handle the case, their recommendation "GET A LAWYER". I thought they were my representation (LAWYER)???
Hello Ms. Dominick,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I am happy to have this opportunity and help to get me back on track with my debt and credit and again, I am very thankful for your help Freedom Debt Relief... Thanks again and I really wants to get back on track so I could be debt-free and get my life on track again.
Reviewed July 18, 2017
Plan has been effective and has made my present and future financial situation much brighter. Never would have caught up on my own. I would highly recommend to anyone to consider this alternative for resolving debt, especially amounts over $20,000.
Reviewed July 18, 2017
All my questions and inquires have been answered satisfactorily and in a timely manner. It has been easy to track my progress toward resolving my debts. I have seen great settlements on several debts so far. They have been to get settlement agreements as soon as some funds become available. Highly recommended for debt resolution.
Reviewed July 18, 2017
Very pleased with the service I've received! No harassment, just help with getting rid of the debt! I only have one negative that I've been unable to use the dashboard with my tablet. I don't have a computer. Thank you.
Reviewed July 18, 2017
This program has been so helpful to me. I couldn't have gotten out of debt without this program. Everyone is so helpful and the online tracking is so easy to follow. The communication from Freedom is fantastic, they keep me informed every step of the way and are quick to answer questions.
Reviewed July 18, 2017
I've been making progress, I'm very pleased with the service I have had, I do see a slight clearing in the future. I still have a lot of work ahead of me, I have help and guidance and most of all no judging and condemnation from this great team of experts.
Reviewed July 18, 2017
So far I have been able to reduce my debt little by little and can't wait to keep working with Freedom to reduce all my financial debt. I will recommend Freedom to all my friends who are in debt and are looking for a way out fast and reliable.
Reviewed July 18, 2017
Your explanation of your program was not accurate. The fees you charge are very high. We have 10 open accounts and you have only worked on 3 of them in a year, meanwhile charges keep getting added to the other accounts. Should have filed bankruptcy. You're a rip off.
Dear Mr. Tate,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Updated on 03/12/2020: I got into a lot of bills on credit cards and I had to pay them back. I'm disabled, I'm a veteran and so I'm on a fixed income. And I didn't know about how to do it, I just wanted it to stop. The reps of FDR have been very professional. They answered the questions that I needed to be answered. It's tough now 'cause two more things came up and I had to add them. But hopefully, I'll be done within a year or two.
Original Review: Because of this company I've been able to breathe again. Thank you so much!!! You are a great and professional co. I have talked to my friends and family about your co and service and how pleased I am as a USMC veteran. Thank you again.
Reviewed July 18, 2017
They have been working hard and thank you for all you have done to help me out with this. I don't know what I would have done without your help. Thank you to everyone that has been working on my behalf. I could not do this without your help.
Reviewed July 18, 2017
I contacted Freedom Debt Relief in 2014, and I was struggling financially paying minimum of credit cards without having money to do my things. After 3 years I can say that I have made the best decision, and I will become debt free in November 2017. It was the best choice I made! My credit went down but it is rebuilding back up again!
Reviewed July 18, 2017
Overall I am very pleased with the customer service. Everyone I spoke to seemed dedicated and competent in helping me in my progress in the program. My only criticism is that I wish the email support was more responsive. The phone customer support is much better.
Reviewed July 18, 2017
My experience with Freedom Debt Relief has been good, still have an account to be resolved. If it goes as well as others I will enjoy moving toward my financial goals and saving a lot of money as well. Thanks.
Reviewed July 18, 2017
Very good service and understanding by the customer service dept. I'm glad to of have chosen this credit service company and I will recommend to others. Very satisfied with suggestions given by the monthly information sheet. Credit standings information is also a great tool for aiming and possible goals.
Reviewed July 18, 2017
This company have being so great to me and my family. Anyone needs help this company can assist you with care. My thoughts, was so over the hill of what and how to pay my bills. I decide to reach out for help, and I call this company and I felt like they were just waiting for me to call. This lady talk to me and made me felt so great like there's help out there. Thanks so much.
Reviewed July 18, 2017
I enrolled over 30 thousand in debt and started making payments. It was suggested I try to pay my creditors but couldn't afford both. Freedom continually sits on at least 1000 in my account instead of paying creditors. I called my creditors. In less than 2 hours I had all settlement amounts about 40% of balances owed. Freedom negotiates one at a time. After a year of paying I was suggested to do a loan through Freedom's sister company. They quoted 25% interest and doing the math if I went through with that suggested loan I would have been in my original predicament.
Reviewed July 18, 2017
I was lucky to have a consistent team to assist me reduce and pay off my debt. I tried on my own but really needed help so I'd highly recommend Freedom Debt Relief to anyone who is struggling with their debt and need professional help.
Reviewed July 18, 2017
The experience with your company couldn't have been better. Salia was fantastic with keeping me informed from the beginning right up until last week when everything was finalized with my creditors. She informed of my upcoming paperwork to be expected from Consolidation Plus and congratulated me on the crossover. I would definitely recommend your company to friends and relatives. Thank you all very much for all you have done.
Reviewed July 18, 2017
The program allows you to manage your debt and get the balances paid off in 2-4 years! I was confident knowing Freedom Debt Relief was the most efficient company to enroll with and I couldn't be happier knowing I am almost done paying off my debt!
Reviewed July 18, 2017
Helping me pay bills. I would have to do bankruptcy without their help. They have been so helpful with any questions I have. Knowing my bills will get made and it will help me with my credit score when I am done. They was able to lower the amount I needed to pay. I'm so grateful for all they are doing to help me.
Reviewed July 18, 2017
The customer service reps at Freedom Financial are wonderful and friendly. They make you feel important and give you the attention and will answer questions you may have. If they don't know the answer they will tell you and not just give you any answer.
Reviewed July 18, 2017
I have No problem at all. I feel they are doing a great job, making settlements with the dab of money, all that I have, to settle this mess. Really wish I had more to get it taken care of sooner... They totally know their job.
Reviewed July 18, 2017
I was overwhelmed and drowning in debt, and was certain that would be my life until I died. Freedom Debt Relief has made what once was a huge problem (I got myself into) into a challenge I could get through with their help. I'm so thankful for their patience and flexibility, and for all of their outstanding help. They really do care. Best choice I ever made.
Reviewed July 18, 2017
Freedom Debt Relief was there for me and my husband when I had no idea how we were going to manage. They were so helpful when I called and helped me explain to my husband how everything would work. They really put an end to sleepless nights!
Reviewed July 18, 2017
Using Freedom Debt Relief's debt consolidation service turned out to be MANY breaths of fresh air, at least it was to me, a man literally drowning in a sea of credit card debt. They are quick, informative, understanding, and very sensitive to people who find themselves for one reason or another, consumed with credit card debt. They negotiate great deals with the creditors, and the road to financial freedom awaits! They are very highly recommended!
Reviewed July 18, 2017
I couldn't be more happier with the assistance, guidance, and knowledge the FDR staff has demonstrated concerning my debt. I was un-trusting when I first heard from FDR. I have heard about scams and different people telling me not to trust giving your money to some company that's several thousand miles away. Up to this point we have had two to three debts paid off with collectors at a 50% reduction. I have gained confidence in FDR and they have also educated me concerning my money and how I spend! I am looking forward to the day all my debt is paid OFF!! Thank you FDR.
Reviewed July 18, 2017
My husband and I came to FDR to help pay off credit card debt we've had for years and thanks for FDR within just a month of being in the program we got 2 settlements paid off already and working on big one that will be paid off in 4 months. We couldn't be happier with the results and only wish we came to FDR sooner. Can't wait to have the rest of our debt paid off so we can start a new road in our life and be debt free.
Reviewed July 18, 2017
Only thing I'm unhappy with is this last account. All others were done in a reasonable amount of time, even Chase. This Chase is taken forever, and that is upsetting. Other than that I have been on board and happy.
Reviewed July 18, 2017
They have been great to work with. Not only have they helped me negotiate with creditors, they continually send educational items. With their help, I will be debt free soon, and have the knowledge to stay that way. I cannot thank them enough!
Reviewed July 18, 2017
Always there to answer questions and help with anything we needed. When we needed to resolve something quickly they were there to help immediately. They have completed several of our accounts which was a lot quicker then we thought it would be.
Reviewed July 18, 2017
Freedom Debt Relief and all of the employees that I dealt with were professional and a lot of help. The program is very easy to work with. I enjoyed working with the program and I am very thankful for the program and how it has helped me.
Reviewed July 18, 2017
We have been with Freedom Debt Relief for about a year now and we couldn't be happier. The relief of knowing our debts will be paid and in a relatively short period of time is the best feeling. We couldn't have done it without Freedom Debt Relief.
Reviewed July 18, 2017
I'm on track to bring debt free! Freedom Debt Relief even helped me with a matter that went to court! I'm making better decisions when it comes to my finances to not be in this situation again. That have ensured that my payments are on time to keep me on track!
Reviewed July 18, 2017
I recommend this program to anyone that needs help getting out of debt. Thanks, Freedom Debt Relief. I didn't know what to do when I got into debt. Freedom Debt Relief really helped me. The people at Freedom Debt Relief are very helpful. They took me step by step. Thanks again.
Reviewed July 18, 2017
I have been so thankful for FDR from the beginning. They were so polite and did not make me feel ashamed because of the situation I found myself. They immediately put me at ease and assured me they would handle everything, and they did. Love the Birthday card!
Reviewed July 18, 2017
I am slowly getting out of debt, I really like the system Freedom Financial uses. They are really helpful when I call and need advice or help, they are very nice and friendly. I would recommend this to a family member or friend.
Reviewed July 18, 2017
Why not? I can’t put a price on the peace of mind FDR has given to me. I do not have to make multiple payments to multiple creditors. Just one monthly payment. So yes I will most definitely recommend FDR.
Reviewed July 18, 2017
Over the time that I have been able to work with Freedom, I have been greatly relieved and uplifted by the thoroughly good work that they all (all of the folks of Freedom involved in my debt relief cases) have accomplished for my benefit in regards to my paying off my debts. With patience, good guidance, good information, and a good team with You, Debt Relief, paying off obtuse debts is a reality. Thank You.
Reviewed July 18, 2017
It's been a great experience. I can finally see the end of the tunnel. Thank you very much. Every time I call and have a question it is answered immediately. Also like the idea of having a lawyer on hand in case of any emergencies that come across. You guys can answer for me. I pay extra but it's worth it.
Reviewed July 18, 2017
FDR has been such a huge source of relief for me. They have helped to clean up my debt and are getting it negotiated and paid off in dramatic fashion. Everyone I've dealt with has been professional and personable. I would recommend them to anyone who is experiencing problems with debt repayment.
Reviewed July 18, 2017
Very helpful and ability to work with the customer to solve issues. They have been a benefit to helping me fix my credit and resolve issues regarding debt I could no longer afford to pay. It takes some getting used to but can be a long term benefit to one trying to make improvements.
Reviewed July 18, 2017
It's been a very frustrating few weeks for me with regards to trying to add my husband as a co-client. Faxes not being received... wrong email address given for documents that had to be photographed (scanner wasn't working)... downloaded to my photo files and emailed. Come to find out I sent it to the wrong department. Thankfully a gentleman by the name of Jerome more or less walked me through this mess... made sure I re-sent (yet again) the documents needed to the *correct email address*. He was always gracious... patient... understanding and making sure things were going to get on the right track. Hopefully *this mess* will get straightened out.
Reviewed July 18, 2017
I was a little skeptical but I didn't have anything to lose! I am so grateful to finally have a handle on my finances. My credit looks so much better and we can finally breathe again! Our family actually hog to go on vacation this year! I couldn't be happier.
Reviewed July 18, 2017
At first I was skeptical that this would work, but after I called and they explained the whole program I decided to give it a try and I have to say I couldn't be more pleased. They have already settled (paid off) 3 of my 6 debts! Half way there! It really does work.
Reviewed July 18, 2017
From checking online for help I was contacted and I must say I wasn't put down by anyone involved. Some institutions make you feel like you are a low life for needing help. Freedom Debt Relief has helped so so much they ended the harassing calls the letters from debt collections also. I have been treated very very good. Staff has always been very pleasant and extremely helpful. They actually call you or email you back within literally moments. If anyone is having problems with debt I highly recommend getting in touch with Freedom Debt Relief. You won't be sorry. So far I'm extremely happy with all the professional help I have received.
Reviewed July 18, 2017
Things have gone great so far. Very professional group. I look forward to a early finally. All my questions are answered. Be aware they do charge a high fee but you will save way more overall. Their expertise working with the credit card companies is very good. (With or for doesn't really matter. You built this debt on your own they do help you save). Thanks.
Reviewed July 18, 2017
I have had a great experience working with Freedom Debt Relief. They have been on top with paying my debts and helping get them paid out. I would highly recommend them if you need help. Thank you Freedom Debt for everything you have done for me!
Reviewed July 18, 2017
I can not say enough fantastic, great, out of this world comments on this company. They have helped me out to the point of just about paying all my credit cards off. I could not have done this on my own, they are a gift from above. God Bless each and everyone of the people who work for them. I would shout this out to the world, how great they are.
Reviewed July 18, 2017
I appreciate David explaining everything about this program to me. He was very professional and easy to talk to. Before today I had never heard of this program and from now on I will be recommending this program to some close friends who could benefit from it. Thanks!
Reviewed July 18, 2017
Yes I would recommended to a friend. The service is excellent. Every one there is very helpful. I would recommend to my friend if they have trouble with their financial issue. Debt Relief is the number one place to get help. My experience is been great. I am very happy that I am accomplished my goals and soon will be done.
Reviewed July 18, 2017
I am happy with the results so far. I've had 1 debt reduced quite a bit and resolved completely. And I have 2 others that I'm paying off monthly. I still have about 6 or so to go. They seem to be getting things done at a relatively slow pace; but I did have a lot of debt! They are fairly hands off in their approach unless they want you to approve a settlement. Then things happen very quickly!
Hello Ms. Meade,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I have been very pleased with my debt relief program with Freedom Debt Relief! They have been very professional and confidential. I have already recommended their services to others and looking forward to graduating soon and rebuilding my credit. Thank you FDR.
Reviewed July 18, 2017
Freedom Debt Relief helped get my finances back on track after bills overtook me while caring for my late mother. They set up a program for me with one easy monthly payment. This has allowed me to pay off creditors while getting my credit score back on track.
Reviewed July 18, 2017
Getting it to the point where I am almost finished with this ordeal, FDR has performed exemplary. Slow a bit in the start, but they came on like gangbusters. There were a couple unusual snags that have slowed the completion. These snags are unique and for most people they probably wouldn't even exist. I feel that the final snags will be rectified soon and I will be debt free.
Reviewed July 18, 2017
Freedom Debt Relief has been a wonderful experience all around. They have been helpful and efficient throughout my whole process of becoming debt free. Would highly recommend them to anyone wanting to be debt free without any hassles. The process was so easy and they do all the work.
Reviewed July 18, 2017
My experience with the staff at Freedom Debt Relief has been very good. I am given the advice and help I need if I call about a concern, all my questions have been answered, and I am updated on what is happening with my account. I would definitely recommend Freedom Debt Relief to my friends and relatives.
Reviewed July 18, 2017
Great customer service. They keep me posted on settlements. Frequent communications when settlement was made. Emails are continual to keep us posted on happenings with our accounts. If I need to call for any reason they are patient and take the time to explain what's going on.
Reviewed July 18, 2017
The cost is higher than expected. At times the amounts that you take make it very difficult to keep up. This was not what I expected. It has caused me problems with my normal day to day living especially taxes.
Dear Mr. Prather,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
FDR has worked hard in helping me lower my credit card payments with no stress. I just pay them a monthly amount and they settle my credit cards and pay them. I highly recommend their service. If you have a question, they help you right away. I have no complaints.
Reviewed July 18, 2017
Everyone has been extremely helpful, and everything they said they could do and would do they have done. I have recommended them and spoke highly of them. Can't wait for my mess to be over. Lesson learned. Thanks.
Reviewed July 18, 2017
This is the best thing I could have done for myself as now I am able to sleep at night and not lay awake worrying about how I am going to pay my bills. I have been in the program for almost one and a half years. Yeah me!
Reviewed July 18, 2017
Very pleased so far with this company, not with bill collectors. I would recommend this company to everyone. Everyone at Freedom Debt is all so nice, friendly, helpful. Very, very happy. Pleased with Freedom Debt Relief. Thank you so much in everything you do to make client to feel better.
Reviewed July 18, 2017
I am happy so far with the progress and the easy way you made this for me. I am pretty sure it's going to end good for me and for every party. Thank you so much for all your support. I'll recommend you to friends and family members.
Reviewed July 18, 2017
You helping me by took my stress and make it yours. I love you for that. I thankful, appreciate and very grateful for all the help you've doing to clear our name off from our debt. I didnt know what to do without your help, I don't have enough words to describes how good the Freedom Financial to me and my family. The word I says is Freedom Financial is a LIFE SAVER, thank you and god bless to all of you and may your company become stronger and may god fulfill you and your patient. Thank you!
Reviewed July 18, 2017
We carried a large credit card balance on several cards. We were making minimum payments on most and more than minimum on a few to get them resolved. I got injured and was unable to work; thus, I had to retire. Faced with a large financial challenge, I turned to FDR to help me negotiate with the CC companies in preference to bankruptcy. I have been in the program for about 2 years and have about two years to go. We have paid off three CC, two are in progress and two have yet to be settled. We are scheduled to be CC debt free in about two more years. I could not have done it on my own. Be aware there may be income tax implications according to your personal situation. I am pleased I made the decision to trust FDR.
Reviewed July 18, 2017
I am extremely satisfied with the service. Customer service has been available to answer questions and guide me through the process. Easy to use website. From the first moment I have been informed of the process and there have not been any surprises.
Reviewed July 18, 2017
Paying the lawyers to handle this and we are having to do some of the leg work, very frustrating and unsatisfying. Also, settlement percentages are based on amounts that have accrued fees and penalties not enrolled amounts, misleading. Not happy overall.
Dear Mr. Singleton ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I have had a great experience with Freedom Debt. They have been there to answer questions that I have had. Someone who always answer my phone calls. I really don't know what we would have done if Freedom Debt was not around. Thank you guys for everything you do and continue to do to help us.
Reviewed July 18, 2017
I think there should be more phone communication. Not everyone uses computers or likes to use them. Talking in emails is difficult and sometimes words used sound rude. A written report should be sent every 3 months. Freedom Debt Relief should contact creditors and not wait to be contacted.
Dear Ms. Goodwin,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I have been with of Freedom Debt for about 1.5 yrs. I am very happy that my debts are being resolved in a timely fashion. I was deep in debt, did not know what to do until I found Freedom Debt Relief and talk to one of their representative. Best thing I did.
Reviewed July 18, 2017
50,000 in credit cards - They have already cut amount owed in half and paid 2 of my cards. 3 more are in process. In the last year my credit score has gone from 435-588. Have 4 more years to go but planning on adding to hopefully cut time in half.
Reviewed July 18, 2017
They have performed as advertised on everything they said in our first conversation. Very customer service friendly and responsive to your questions. Easy to work with on your debt problems from A to Z. You have to do your part in this. They need some information sent to them in a timely manner.
Reviewed July 18, 2017
I am very pleased so far!!! It does take a few months to negotiate the first settlement... but you have to be patient... I am very happy to be set free very soon! The process has been very easy. Just continue with your payments and the process runs very smooth. Trust that they are experienced at what they do and leave all of the hard work up to them.
Reviewed July 18, 2017
Freedom didn't get me any lower settlements than the settlements I was getting in the mail from the credit card companies. The only reason it was good to pay off credit card debt is because you make 2 monthly payments. If you don't make more or bigger payments than scheduled you do end up paying Freedom a chunk of change for using them.
Dear Mr. Shank ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I appreciate the overall support you have given regarding payments, questions and viewing of progress. Freedom has given me peace of mind. The break down of the transactions/distributing of funds are clearly shown. Freedom is succeeding in assisting me to financial release.
Reviewed July 18, 2017
100% beyond expectations. The process was easy and extremely thorough as it should be for a financial service like consolidating/reducing debt. Everyone I spoke with was beyond amazing in listening to me and helping me. I was so stressed and worried about my debt and they helped me -- they helped me feel like an adult. I accrued the debt and I want to pay it off. They never once made me feel embarrassed or ashamed. 5 perfect stars! 5 perfect stars to their lawyer service as well! Great lawyers working there who also do not pass any judgment.
Reviewed July 18, 2017
I was able to settle all of my unsecured debt for under 50% of what I owed. The few times I did call with a question or concern I was helped right away by professional and courteous staff. The online tools are easy to use, it made it exciting to watch the debt disappear. Thank you.
Reviewed July 18, 2017
FDR saved my sanity! - I do not remember how I came into contact with FDR, but I am SO GLAD I did. I was facing a lawsuit from one creditor, and multiple calls and daily notices in my mailbox demanding money I owed and just could not afford to pay all of the payments because of an unexpected job loss. My unemployment which lasted for 4 months caused me to have to live on credit cards. I was so far behind on everything and saw no way out of it. I remember that within 2 weeks of letting FDR take over, the calls and the threatening letters stopped coming, and they were actually able to assist me with my lawsuit, settling my debts for WAY LESS than what I actually owed.
It has been less than 3 years, and I only have 1 debt left and once that is paid, I will be able to truly celebrate my freedom from debt (except my house payment, of course, still paying on that, LOL)! My entire family thanks Freedom Debt Relief for coming to my rescue. They saved me, then educated me on debt management so I don't ever have to face the crises I had just a couple of years ago. My only knock on them is they don't take student loans. I only have two hands but I give them 8 thumbs up, two for each member of my family and me... And on a scale of 1 -5 stars, I will squeeze in at least 2 more for 7 stars! Thanks again Freedom Debt Relief!
Reviewed July 18, 2017
Freedom Financial has lifted a great weight off of my shoulders. A GOD send is really the only way for me to describe all the wonderful people that work for this great institution. My mind is at ease, and there is no way I could have made such progress on my own. Thank you all from the bottom of my heart.
Reviewed July 18, 2017
I heard about Freedom Debt Relief on TV, called, and was set up fast and easy. Nothing was difficult. Everybody I talked to made me feel comfortable about my decisions and helped me understand solutions to my debt. Thank you for helping and making it easy for me.
Reviewed July 18, 2017
I would highly recommend your service to a friend. All my questions are answered when I call. Staff members are very friendly, courteous, never feel rushed. I am following process as explained and so far seems to be working out just fine. It is a sense of relief to have help taking care of debt.
Reviewed July 18, 2017
We have been very happy with the way you have treated us in the program up to this point and have always answered any questions that we may have had. We continue to look forward with your company as we progress in the program and in the home stretch. Thank you.
Reviewed July 18, 2017
The people are very friendly and helpful. The communication which you through emails is great! The only problem I had was in trying to add to my account. It wasn't that they weren't helpful, it was just some missteps but now it's all good to go.
Reviewed July 18, 2017
We found ourselves in need of financial assistance. The folks at Freedom Debt Relief have been fantastic. I highly recommend them. They have answered all my questions and have been with us every step of the way. Navigating this process can be scary. With their help we are well on our way to financial freedom.
Reviewed July 18, 2017
Great people with full knowledge and trying their best to help me with my situation. I have spoke with them in many occasions and always was very helpful. I will recommend them to other people. Once again great service. Thanks!
Reviewed July 18, 2017
I was at a point of desperation. Every time I paid the minimum amount for a credit card, the amount then month would be more. Every month it appeared I owed more money to the Credit Card companies. Some were worse than others. I soon realized I would not live to see freedom from debt. So I heard about Freedom Debt Relief, I wrote to them, talked to their counselors and signed on. My stress was gone, I am so relieved that in a few more months I will be debt free. There is no price for that. In these two years I have learned how to better manage my money and have no debt other than what I am paying off. There are no words to express my appreciation and gratitude. Thanks to Freedom Debt Relief, I can sleep nights.
Reviewed July 18, 2017
Freedom Debt Relief was wonderful. They helped me pay off all my debt at a reduced amount. It only took a few years. By taking the money out of my checking amount made it easier to pay off my debt. One of my debtors even wrote my debt off. I would recommend Freedom debt relief to everyone.
Reviewed July 18, 2017
I have been working with Freedom Debt Relief to get my outstanding debt taking care of and they've already settled 6 things and it's only been 15 months and I only have 6 or so to go. Very happy with them. Always keep me informed on any settlements.
Reviewed July 18, 2017
I have introduce my friends Wes & Kathy ** to Freedom Debt Relief. Which they are please with. I'm very please with the results myself. Wish my debt would vanish faster. Wish the lines of communication was more instead of me calling every other month. Thankful my debt is reducing.
Reviewed July 18, 2017
They have already settled half of my debt and I'm well on my way to being debt free. They are very good at answering any questions I may have and have been there to help me along the way. Their program has been very easy and stress-free. I'm so glad I enrolled into their program.
Reviewed July 18, 2017
I am pleased with the company because you are able to track the info online, but it is taking longer to pay the debt than what I was told in the beginning. I would still recommend the company to friends and family.
Dear Ms. Lomeli,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
You have been the biggest help there is out there. I am grateful for the help you guys offer and is very easy to manage. It has been hard but since I've been with you guys it's been a lot easier to handle as well as lifestyle. I appreciate all the help.
Reviewed July 18, 2017
Since I have been with Freedom Debt Relief I've had no complaints. My debt has been reduced by a lot. I would definitely recommend this product to anyone suffering from debt. I wouldn't necessarily change anything but if I had to pick I believe it would allowing to extend out payments plans a little bit more.
Reviewed July 18, 2017
Good for the most part. Negotiators are excellent, however you are asked if you can add more money to your account for a quicker settlement. It's a good idea to join their law group, but even then you may be asked to put in more money for a better settlement.
Reviewed July 18, 2017
Freedom Financial provided us with a solution to a great problem with our overwhelming debt to credit cards. It gave us, as their name suggests, freedom from the burden of the financial debt. First, we were hesitant, but they're well trained and qualified people. Explained everything to us and every time we had a question they were there to provide an answer.
Reviewed July 18, 2017
The customer service is excellent, they clarified all your doubts and make the process easy. I like that they give you options and maintain you informed. I am confident that I will reach my goal of being debt free with this program and could continue with retirement plans.
Reviewed July 18, 2017
I was scared to do this but so glad that I did. My bills are getting paid and looking forward to getting back on track. I made a huge mistake that messed up my credit but trying real hard to get it back where it was. You guys are the best and don't know what I would do without you! You guys are the best! Could never thank you enough for all your help!
Reviewed July 18, 2017
After seeing how this process works, much of this can be done yourself. The downside is, you will have no legal representation, and you'll have to deal with the creditors a lot more. Great communication, and customer service. Highly Recommended..
Reviewed July 18, 2017
They send you 1099-C's so late. I know FDR does not deal with TAXES but they still could look out for your with Creditors and make sure they follow the rules and laws. Late March 2016 and April 15 too late to get mailings from FDR on 1099-C forms. FDR claims they only mail them out. CRAZY, I had to re-do my TAX return x 2 in 2016 for late documents. You have zero clue who has filed a 1099-C for 2016.
I called IRS before the Jan 2016 deadline for 1099's and nothing was filed by the deadline. I went 6 months and the creditor and FDR did not report that my One Main account was recalled. 6 months of payments and NO one reported they were not being completed or cleared. No one saw that the checks were being bounced back into an FDR account until June 2017 when I made my last payment 17/17 payments to Northland Group to May FDR. CRAZy making for me and STALLS my graduation date with only one more creditor to pay. Beyond occupying and so many emails and calls and follow-ups with timelines that are not honored. So exhausting, frustrating, and nothing is of the word that is stated. I can not wait to be done forever, never again!!!
Dear Gerard,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I am so grateful I was introduced to Freedom Financial. They have helped me throughout my financial situations and have helped me solve my debts. If it weren't for them I would've been not being able to solve my financial situation. I'll be free from debts before the expected time thanks to Freedom Financial. I highly recommend them. I am a very happy satisfied customer.
Reviewed July 18, 2017
I have had no bad experiences with Freedom Financial. I found them to be efficient and effective. I would recommend them to anyone. They go the distance when it comes to resolving your problem. Their agents are tops and go the extra distance in trying to help you.
Reviewed July 18, 2017
At the beginning I was skeptical but then I saw how this company works and have a lawyer to cover for us. I did have to straighten few things but they finally found the problem. Very helpful, understand that this is a trouble situation and yes would recommend to a friend or family member. I like seeing my results as I go.
Reviewed July 18, 2017
I've only had good experience so far, have had many of my issues resolved, still more to settle which I wish they did something about them, but they can only work with what they have. Time goes by fast and hopefully all will get resolved. I'm happy I hired also the legal team which has been a lifesaver.
Reviewed July 18, 2017
I was so impressed with the speed and clarity of working with Tamara to get this process started. It is such a relief to have some breathing space finally with money and I felt her genuine interest in helping me to use this program.
Reviewed July 18, 2017
Freedom Debt Relief program has helped my family very well. What the representatives totals have come true. And yes you would recommend this to family and friends. My credit score has gone from low 400s to mid 500s. My wife and I are very happy working with Freedom Debt Relief.
Reviewed July 18, 2017
This program has got me started towards financial freedom. I am so grateful for that. I have been super frustrated with the communication or lack of communication. Every time I call I need to retell my story or issues. I wish I could deal with one person who would call me as well or at least get back to me. It has been hard to get different answers all the time or to be told the person you need to talk to is busy and then realize they quit and no one was there to take care of my issues unless I call over and over again. I have also paid the amount I was initially was told for only 6 months. The rest of the time has been significantly higher. I have also had a negotiation that I had no idea what the length or higher payment was or for how long. So frustrating to always have to be the one to ask. But I needed this program and hope to be debt free way before I am suppose to. I work 2 jobs to do it. I will.
Dear Ms. Lowder,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
For the most part FDR has made the experience very easy and seamless. There have been numerous times where I have had to call in and I have never had to wait on a representative. Maybe 2x I felt the call could have been handled better but that's when I just call back or ask to be transferred to a senior division rep. Will be happy when all of this is done.
Reviewed July 18, 2017
At a time when we have become a desensitized generation, I am happy to say that I have received fantastic support from customer service, could not be happier with the service received. Amazing moral support when reaching a goal. Will definitely recommend to family and friends.
Reviewed July 18, 2017
I am very happy with the way FDR is handling my financial affairs. It has really taken a load off my mind. I would recommend them to anyone who has financial problems. It is amazing what they can do with limited amount of money I give them each month. They are polite and respectful to me and always answer any questions I have.
Reviewed July 18, 2017
We have had a great experience with FDR. Everyone is polite and extremely helpful. Communication has been easy through email, phone and text. We would definitely recommend to anyone that needs this support. They have been efficient and speedy in helping us resolve our debt.
Reviewed July 18, 2017
I would like to thank Freedom Debt Relief for their great customer assistance and how easy it is to understand and use the portfolio online to track your progress and see what's happening on a day to day basis. I would definitely recommend this program to a friend in need for this type of assistance.
Reviewed July 18, 2017
Everyone at Freedom have been extremely helpful. I would highly recommend this Company. Every time they have always called me emailed me done what they say they will do. The Company has worked with all my credit card payments and bank loans.
Reviewed July 18, 2017
In the beginning there was more communication. Now there's none and as I log on to my account I see my debt program has 1 more additional year and that's not was told to me in the start. So now I wonder what's going on.
Hello Mr. Pickens,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
At the beginning of this program we did feel anxious and unsure as to how quickly debts could be resolved, however we have come to realize the program is organized and specific to our needs and will allow us a positive experience!
Reviewed July 18, 2017
Well, I must say that you all are very knowledgeable with finance. The company keep you informed on everything regarding my debts. I really love the DASHBOARD, it helps to keep me excited about my debts decreasing. Thank you so much for making me feel so special about my debts. Thanks again with helping me to be debt free.
Reviewed July 18, 2017
This is a company who cares about its customers. They are always available to answer a question or to solve a problem. By negotiating and working through the debts from the smallest first, you get off to a fast start in paying down your obligations. This momentum carries through for the remainder of the debts. The client dashboard is available to keep you constantly aware of your progress and due dates. I highly recommend them.
Reviewed July 18, 2017
A little pricey. Outstanding customer service. Feel good about getting out of debt. Has definitely affected my credit score but I truly understand why. Have recommended your service to family and friends. Hope to increase my monthly contribution but in these financial times it has been increasingly hard. Had to buy different auto as my old one was ten years old and starting to nickel and diming me to death.
Reviewed July 18, 2017
Freedom Debt Relief has been helping me with my credit card debt. So far we have solved 7 and have 2 to go. They have all been very nice and have answered any questions I have had. I would recommend them to anyone who needs help with debts. I hope to have my debt resolved by next April.
Reviewed July 18, 2017
I am so grateful for Freedom Debt Relief. It was easily and fast. They have all the tools you need. I wouldn't have made it this far if it wasn't for them. I'm so happy my debts are finally finished. I recommend them 100%. You won't go wrong with Freedom Debt Relief.
Reviewed July 18, 2017
My wife and I had a financial hardship, back on 2015 and we were paying monthly bills to credit cards in amounts closed to minimum. Thru Freedom Debt Relief we have been able to pays almost the whole CC accounts with less interest rates, and paying less monthly payments. Great deal with this company to get out of debt quickly.
Reviewed July 18, 2017
I felt like I was drowning in debt and feeling very helpless when these nice people came along. They have helped me see the light at the end of the tunnel and have negotiated settlement after settlement for me. I can see the end of my debt in the not so distant future.
Reviewed July 18, 2017
I am so happy that I found you to help me with my debts. I also get to go to the dashboard to see how my accounts are doing and which ones are being paid off. I would be more than happy to recommend Freedom Debt Relief to friends and families. I just do not how come it took me so long to find you and your help.
Reviewed July 18, 2017
I have been very satisfied with Freedom Debt Relief. Everyone I have talked to has been extremely helpful. I am happy that I will finally be debt free in a few short years. I will be recommending this service to friends and family should they need help with their debt.
Reviewed July 18, 2017
Amazing. So happy that your company was able to help me clear the debt. Anybody I know that needs help with clearing their debt I'll be sure to tell them about Freedom Debt Relief. I didn't want to file for chapter 7 and have it on my credit for the next 6 years of my life. Thanks SOOO MUCH!!
Reviewed July 18, 2017
They are great! Super easy to work with. You can always get a hold of someone on the phone with no problem. Very understanding of everything. Very happy. I have recommended them to family and friends who are all very satisfied as well.
Reviewed July 18, 2017
My experience has been very helpful. They have settled three of my debts and working on settling two more. When I call they also are so helpful and answer all my questions and let me know when I need to fax them any information I get from a credit company.
Reviewed July 18, 2017
I have to say, I'm grateful to have joined this program. It has made my monthly payment much easier. Couldn't have not get my debt down without their help. I would definitely recommend this program to anyone that's struggling with paying their monthly bills.
Reviewed July 18, 2017
Generally happy with FDR. A few mix-ups on payments to one account that took 4 months to fix. Negotiations have been good. Can't really complain. It's a big company, I assume. Once I didn't get an email with downloads requiring my signature, but FDR followed up and it was fixed. Good organization. Follow-up is good. Glad I joined.
Reviewed July 18, 2017
Working well, with me when I have a question. Help me set up the account and read how the program work when look at sheet. I been with the company almost two years and they are doing great. I have told some of my friends about the program so maybe they would join some day.
Dear Mr. Edwards,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I have been very pleased with help and way my account has been handled. People have always been helpful and pleasant. No matter how big or small my questions are they always ready to help. I would and have recommend Freedom to friends.
Reviewed July 18, 2017
We reached a settlement with Bank of America, paid a couple months then there was something wrong with mailing the money. No one said if B/A changed the address or FDR, or CFT. It wasn't me but I'm the one they came after. I contacted NLLG right away. Now it's 6 months later and still not settled. Meanwhile the lawyers are mailing documents to your California address and it takes a month to get faxed to NLLG in Oklahoma. Surprisingly your loan company now says I'm a wonderful candidate for a 25% interest rate loan (for 54 months)! I would have to pay FDR for reaching a settlement with the outstanding lenders then pay the same rates the credit card companies were charging. My dashboard says these debts should be settled by 2020. That's much sooner and with no interest? I don't get it.
Dear Lois,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Freedom Debt Relief has taken a huge weight off my shoulders. They were able to negotiate substantial debt reduction and have enabled me to make monthly payments that I can afford. They have also been able to make most of the collection calls stop. Thank you!
Reviewed July 18, 2017
Very helpful with getting all my debt organized. I always get a weekly e-mail on my successful progress to reaching my goal; which is of course to become debt free! Thanks so much Freedom Debt Relief for helping me through this hard time in my life.
Reviewed July 18, 2017
Freedom Financial is the best program we have ever dealt with. We have been able to call them to discuss issues with our debts. They respond immediately with emails, and they have cleared up over 2/3 of my and my wife's debts so far. We can add other debts with ease, and choose how much money to keep on our account for them to use. Adding money is easy also. All in all, a great experience!
Reviewed July 18, 2017
John ** did a great job helping me seek the help I needed for debt relief. He was very professional, and such a great help!! I would recommend him to other clients, and look forward to results with Freedom Debt Relief.
Reviewed July 18, 2017
I see there is money on my account but yet some small debts are not been paid. I still get calls from debtors. I thought this was going to help talking to them before the overcharges got bigger but I guess not. If there is money why not pay them off already.
Dear Laura,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
As a client from Freedom Debt Relief, I have to say that I am satisfied with the service. I am still few more months to finish with my debt, but I have to say the FDR has been helping and supporting me during all these years. FDR has been answering all my questions since I joined the program. I can not wait to end these debts and at the same time say thank you for the help and support.
Reviewed July 18, 2017
I'm so pleased I found out about Freedom Debt Relief. I knew I wasn't getting anywhere with all that I had. I knew it would of been years until I seen the end. With Freedom and all they have done for me the end is next year and not too far away. Thank You Freedom Debt Relief.
Reviewed July 18, 2017
Unfortunately we found ourselves in debt which had accumulated beyond our ability to pay. We did not want to declare bankruptcy as we didn't feel it was ethically appropriate. We tried to negotiate with our creditors for lower interest rates and lower monthly payments. They refused to work with us so I began researching for debt repayment programs. Freedom Debt Relief appeared to have excellent ratings so I decided to contact them. From the very first phone call they were very helpful and compassionate. They thoroughly explained the program and what specific steps would need to be taken to move forward.
We have been working with them for one and a half years and they have successfully negotiated with several creditors to lower our balances. We have paid off half our debt and hope to be totally debt free in 2019. We chose a monthly repayment amount that fit into our budget and whenever I have a question or need to make a change to our draft date they have been more than helpful. I would highly recommend this company to anyone who might need this service.
Reviewed July 18, 2017
Freedom Debt Relief helped me reduce my debt by over 50% and they can do the same for you when you are in over your head. Their expert assistance has proved invaluable in navigating a path out of debt. Highly recommend their professional service to all.
Reviewed July 18, 2017
Freedom Debt Relief was a safe and reliable place to help me with my debt. It was easy to do and they helped me with anything I needed every step Of the way! I would recommend Freedom Debt Relief to anyone and would even use them again myself.
Reviewed July 18, 2017
It's been good, but I'm still in debt up to my ears. I would like to speed up things but would need to find a decent job. At 61, this is tough. My background is radio, and it's a young persons career these days.
Reviewed July 18, 2017
Very pleased with all of our dealings with everyone. If we do not answer e-mail quickly a phone call is made. That makes the process move along nicely. If we have a question it is answered quickly and to the point. Everyone we have dealt with have been courteous and kind.
Reviewed July 18, 2017
If you follow the program, read through and understand, not be afraid to call and ask questions, it is great. I am almost done and it has been a great blessing to shed this and not have all the issues.
Reviewed July 18, 2017
From the first person I spoke to going forward I can say that I have very good customer service with only one incident which was resolved. But I think that Freedom Debt Relief should go over in depth a bit more with the client of what they can really afford going forward with this down the line. I have had a few issues this past year but I will be on track again, but I think I liked what I heard so much I may have not realized further down the line any hardships that may arise.
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