Freedom Debt Relief

Freedom Debt Relief Reviews

3x Award Winner
Selected for having one of the highest satisfaction rates for Best Customer Service, Best Experience with Staff and Best for Transparency

Overview

Freedom Debt Relief has an average rating of 4.4/5.0, based on 33,433 reviews.

3x Award Winner
Selected for having one of the highest satisfaction rates for Best Customer Service, Best Experience with Staff and Best for Transparency

Staff

97%of reviewers were satisfied with the company's Staff
Excellent
Staff

957 recent reviewers mentioned Freedom Debt Relief's staff. 97% were happy or satisfied with the staff, ranking Freedom Debt Relief 10th among debt settlement companies on our site.

Customer Service

84%of reviewers were satisfied with the company's Customer Service
Good
Customer Service

666 recent reviewers mentioned Freedom Debt Relief's customer service. 84% were happy or satisfied with the customer service, ranking Freedom Debt Relief 8th among debt settlement companies on our site.

Process

96%of reviewers were satisfied with the company's Process
Excellent
Process

468 recent reviewers mentioned Freedom Debt Relief's process. 95% were happy or satisfied with the process, ranking Freedom Debt Relief 7th among debt settlement companies on our site.

Transparency

93%of reviewers were satisfied with the company's Transparency
Excellent
Transparency

324 recent reviewers mentioned Freedom Debt Relief's transparency. 92% were happy or satisfied with the transparency, ranking Freedom Debt Relief 9th among debt settlement companies on our site.

Price

83%of reviewers were satisfied with the company's Price
Good
Price

134 recent reviewers mentioned Freedom Debt Relief's price. 82% were happy or satisfied with the price, ranking Freedom Debt Relief 5th among debt settlement companies on our site.

What’s Web Consensus?

We gather and analyze all online reviews about this brand, so you can see the full picture in one place.

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Staff

96%of reviewers were satisfied with the company's Staff
Excellent
Staff

2516 recent reviews we have found on the internet mentioned Freedom Debt Relief's staff. 96% were happy or satisfied with the staff, ranking Freedom Debt Relief 15th among debt settlement companies on our site.

Customer Service

84%of reviewers were satisfied with the company's Customer Service
Good
Customer Service

1500 recent reviews we have found on the internet mentioned Freedom Debt Relief's customer service. 83% were happy or satisfied with the customer service, ranking Freedom Debt Relief 10th among debt settlement companies on our site.

Process

93%of reviewers were satisfied with the company's Process
Excellent
Process

932 recent reviews we have found on the internet mentioned Freedom Debt Relief's process. 93% were happy or satisfied with the process, ranking Freedom Debt Relief 14th among debt settlement companies on our site.

Transparency

94%of reviewers were satisfied with the company's Transparency
Excellent
Transparency

699 recent reviews we have found on the internet mentioned Freedom Debt Relief's transparency. 94% were happy or satisfied with the transparency, ranking Freedom Debt Relief 14th among debt settlement companies on our site.

Price

74%of reviewers were satisfied with the company's Price
Good
Price

255 recent reviews we have found on the internet mentioned Freedom Debt Relief's price. 74% were happy or satisfied with the price, ranking Freedom Debt Relief 7th among debt settlement companies on our site.

What’s Web Consensus?

We gather and analyze all online reviews about this brand, so you can see the full picture in one place.

Log-in or create an account to get access to what 5 reviewers said about Freedom Debt Relief.

About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees vary by location and range from 15% to 25%, depending on the state where the client lives and the amount of debt they enroll. Freedom Debt Relief’s credit score impact study, which was updated in 2022, found that most customers saw credit score recovery in 36 to 45 months. Freedom Debt Relief offers HELOC and personal loans through Achieve.

Pros
  • No fees until settlement reached, authorized by client
  • Has resolved over $19 billion in debt in 20-plus years
  • Works with high debt amounts
  • Long-term credit recovery
Cons
  • Fees up to 25% of settlement amount
  • Short-term impact on credit

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    Page 151 Reviews 29635 - 29835
    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2017

    Very glad I joined FDR. Great service, very knowledgeable people, always willing to help in any way possible, and always answer your questions. It was the right move for me. FDR has saved me a lot of money and are still working on my accounts.

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    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    At first I was so scared, but everyone at Freedom Debt is very helpful and kind. The program is great. I feel I will succeed with this and have a much better life and learn a lesson Not to have so much credit! Thank you all. It's also so nice to call and have help with any questions and not feel like you are bad! Thank you!

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    Reviewed June 28, 2017

    I have quite a bit of debt. FDR provided a way for me to pay these debts with negotiations with the creditors. It has been working extremely well for me so far. I would certainly recommend this to anyone who is serious about getting out of debt.

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    Reviewed June 28, 2017

    I am so happy they have negotiated almost all of my credit cards down to half of what my balances were. I would recommend Freedom Debt Relief to my friends and family. The dashboard really helps too with where I am and almost done making payments and which cards are paid off already and how many more payments I have.

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    StaffProcess

    Reviewed June 28, 2017

    I have found it a very pleasant experience working with Freedom from day one. I feel so much better about my credit becoming a lot better. I love it. Wish I could do more to hurry the process along. Thanks.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    What a wonderful blessing from the start. We are 6 months in and have settled 4 accounts and working on 2 as I type. Highly recommend Freedom and its wonderful employees, so professional and caring. We called as soon as we realized we were over our head in debt.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    As of this date I am very pleased with all the service I have received, very pleasant always there to answers any of my questions. Putting all the paper work was easy, the phone calls I receive have been very informative. My counselor is wonderful, he makes me feel at ease and I have a greater peace of mind at this time.

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    Reviewed June 28, 2017

    It’s going to feel great once we are debt free. Having our bills brought down to a realistic pay off balance has giving us peace of mind. Having another option instead of bankruptcy has been a lifesaver. It was scary at times to have to choose between buying food or paying bills.

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    Reviewed June 28, 2017

    I am pleased with the support and services Freedom Debt Relief had displayed with me. I have sing their praises to all my friends. I now know that I had chosen one of the best company that would help me take care of my financial situation, under no pressure.

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    Reviewed June 28, 2017

    I was hesitant only because I saw the ad on FB, but all my questions were answered quickly, professionally, and most importantly, in a manner I could understand. They made me feel comfortable with my decision and never felt obligated or coerced!

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    StaffProcessTransparency

    Reviewed June 28, 2017

    Michael was very helpful and took time to explain what the program was about, he answered all my questions. I was very anxious about doing this, but he was very understanding, and made me feel better our choice to do this. My husband and I have been struggling for a long time and this is the first time we feel the weight has been lifted from our shoulders. Thank you.

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    Reviewed June 28, 2017

    FDR has helping me to resolve 30,000 dollars of credit card debt. I'm almost finished with the program that I started 3 years ago. Thanks for negotiating on my behalf to my creditors to where I'm paying less than half of the debt owed in some cases.

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    Customer ServiceProcessTransparency

    Reviewed June 28, 2017

    I'd like to thank everyone that has helped me through this process especially Mr. Pierre ** for his initial support and through the constant communication from Freedom Debt Relief and from Pierre in reference to my account and how I'm onto the journey of being debt free.

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    Reviewed June 28, 2017

    Honesty 3 years ago this would not be real today. We decided to make life changes including our finances. This would not have been possible without Freedom. We now have 1 creditor left and will be financially free this December 2017. It was a hard decision to make, but in our best interest. Thank you Freedom.

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    Customer ServicePriceStaff

    Reviewed June 28, 2017

    When you're in trouble and need help Freedom Debt Relief can help you. They are helping me. Excellent communication and fast action. I highly recommend if you are in financial distress. It doesn't cost anything to see what they can do for you.

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    Good service from the start, let us see how it goes to the finish. Dashboard is a good tool for the customer to use to keep up to date with the account. The customer service folks are very respectful and knowledgeable.

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    Online & AppStaff

    Reviewed June 28, 2017

    Throughout our experience with Freedom Debt Relief all of the representatives that we have had contact with are very knowledgeable, polite and professional. Questions and concerns are handled with care and precision and are quickly answered and resolved. The website is very easily navigated and is full of helpful information and is very comforting to see that Freedom Debt Relief is actively pursuing resolutions to our debts that we have entrusted them with. Great service.

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    Process

    Reviewed June 28, 2017

    I am elated to say that this a great program and I would not have been able to settle my debt as expeditiously as this opportunity. I would definitely recommend this program to family and friends. This is far better than filing bankruptcy. The financial objective has been met.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    The phone calls and threading letters are killing me. People on the phone make no reference to even knowing about Freedom Debt. If there a letter I can mailed back to them saying to contact you or a phone number, email etc.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Costa,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Online & AppStaff

    Reviewed June 28, 2017

    So far I've been extremely pleased with everything. Everyone is upfront, honest, friendly, and informative! The website is to-the-point and easy to use. I always feel in the loop and know that at any time I can either call or look on the site to understand how I am progressing. What a great team to work with!

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    Very good communication between them and myself. Always fast to reply to my concerns. My emails were always taking care of them with very good timing. All information clear for any customer. Representatives always greeted me when I call and direct me to the right answer.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Great and Knowledgeable Service. Always Efficient. Fair and Judgment Free Service. Customer service representative did not have to leave me on hold for a long time. Was able to resolve my concerns and questions quickly. Friendly representatives. I would recommend FDR.

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    Customer Service

    Reviewed June 28, 2017

    I have concerns that I don't have someone I can call if I have questions. I have concerns that I am not supposed to tell creditors that I am working with this company. I was served a court order for one of my creditors and I faxed it to NLLG, but have not received any response.

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    Response from Freedom Debt Relief

    Dear Carol,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed June 28, 2017

    I am very happy with the program. Freedom Debt has done very good job on my accounts. I could not be any happier. I want to thank all the staff for doing a great job. I will let my family and friends know about Freedom Debt because I know they will be happy too. 10 stars. Great outcome.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I would recommend a friend. When I call to ask a question they would answer me very quick. I think I am on the right track and I hope to clean up this Debt. As soon as possible. I am so glad to hear about FREEDOM DEBT RELIEF. What I like about them is they talk to me and tell me I will be ok in a short time.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I am very happy with Freedom. They took me on board as soon as I got hold of them. They did not hesitate to help me. No matter how much I owed they was willing to give me an answer for all my bills. I am paying they every other week. It is great. I would refer them to any one of my friends.

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    Staff

    Reviewed June 28, 2017

    I would recommend this service to anyone who finds themselves in debt that is impossible to get out of without help. I'm very pleased with the understanding and help I've received to be able to reach the goals they have help me set for my financial future.

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    Reviewed June 28, 2017

    Yes, But I'm still pretty new with the program. But I have talked to several people. Little concerned about the little part on the top of the screen about the benefits. It shows a different amount every time I log in. I have talked to several people, they have stressed with me that it may show different amounts but they know my actual amount that I owe.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Freedom Debt Relief has provided us relief from a lot of credit card debt. They are always helpful and courteous when you call them with a problem. Their services kept us from filing bankruptcy. They step in and deal with all your creditors and generally get your debts to half of what you owe. It does not drastically reduce your credit score even though you do experience some reduction in score.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I really appreciate the patience Support team and especially the team members who answer the phone calls have displayed when my wife and I have called about what we need to do next. We are grateful that you have shared how best to submit documents we get from our Creditors, as well as how to use the DocuSign when necessary.

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    Reviewed June 28, 2017

    So far, I am happy to say that I have been kept well informed as to what is happening with my account. I use my dashboard almost every day to try to keep up and if I have any questions, I have no trouble getting answers. So glad for the attorney coverage that I am offered with the service. Signing with your service has taken unbelievable stress off me, and with my new cancer diagnosis; and just this week discovered that my son also has cancer to deal with, anything to relieve the stress is a Godsend.

    Sometimes I think, geez, could this not work faster, but I realize that there are a lot of accounts and a lot of money involved for you to handle and realize I can't expect it to happen all at once. I am not in a position right now that I can pay more into it, my medical bills, rent, electric, etc. take most of my money per month. I don't expect them to ease up much for some time either, so whatever you do to take some of the stress and worry away, means so much to me. Thank you all for being so nice and keeping me so informed as to what is happening.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Very helpful, when I needed help or had questions. Life saver for sure, ended the day to day calls from bill collectors. Showed me progress monthly. Always available when I needed to talk. Very non-judgmental. Easy to get started and stay with program.

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    Reviewed June 28, 2017

    I would recommend using Freedom Debt Relief. You can save money using them to pay off debt faster. They are great and responsible to work with creditors to get amounts lower than what you owe and pay off faster. I am glad I am using their services.

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    Customer ServiceTransparency

    Reviewed June 28, 2017

    I appreciate the communication I receive from Freedom. I am a little disappointed though that one of my creditors have now gone through the courts to get paid. The debt is even on the beginning of my consolidations, now I have to work with the creditor to get paid so I am not sued. I was told that I wouldn't have to do anything with the creditors that Freedom will take care of everything. I sure appreciate all the help though with my debts of getting them lowered and paid. Thank you!

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    Staff

    Reviewed June 28, 2017

    The staff has been wonderful to work with and I'm paying off my debt many years earlier than I would have if I had continued to pay only monthly minimums. I was sinking in debt due to credit cards and student loans. I've never regretted my decision to go with Freedom Debt!!!

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    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    Updated on 07/07/2021: Thank you Freedom Debt Relief for settling my last account. It was nice having the accountability from your company to help me save the funds needed to negotiate each of my accounts. Every situation from registering with you, communication via email, chat or phone call was met with outstanding service. Great people, respectful, understanding, and genuinely concerned about our situation. Thank you again from the bottom of my heart! Blessings to all!!!

    Original Review: From the start, Freedom Debt Relief were easy to approach, very pleasant and helpful in explaining the program, not at all insistent. They wanted you to feel comfortable and understand all the aspects of the program. Once enrolled they received all contacts from our creditors, which is such a relief. Settled 3 of my accounts in less than a year, working on 2 and have 1 more to be negotiated. Saved me thousands of dollars. Thank you Freedom Debt Relief!

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    Customer Service

    Reviewed June 28, 2017

    Freedom Debt Relief has helped me get out of debt and get back to a normal life. They stopped the harassing phone calls from creditors, and built a custom plan for me that I am able to stick to and fulfill my obligations.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I called to get more info because there is missing information for one of my creditors. The person who assisted me was friendly, knowledgeable and extremely helpful. She also gave me other suggestions regarding how to proceed and was a wealth of information!

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    Process

    Reviewed June 28, 2017

    I have to say I was skeptical in the beginning but I couldn't be happier at how fast my debts are being resolved!! They do a great job of keeping you informed throughout the process as well. I would definitely recommend this program to my friends and family!!

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    Process

    Reviewed June 28, 2017

    Our experience with Freedom is amazing so far. Extremely happy with how our program is going. This program has given us so much such as: peace of mind, less stress, overall a good feeling about this choice that we have made. Thank you so very much.

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    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    The process is simple and painless. The people at Freedom do an excellent job of working with the creditors, relieving you of all the associated stress. Any questions or concerns were answered fully whenever I contacted them by phone or email. I would have no problem recommending them to any of my family or friends, if they were in need. They are currently doing a tremendous service for me and am truly grateful.

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    Reviewed June 28, 2017

    What 'Freedom Debt Relief' is doing for us-is working. When we started we had no credit and that has changed. Our AC went out and we needed 1 bad, went to one of our old creditors (Debt Relief worked on) and was granted credit with no problems.

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    Staff

    Reviewed June 28, 2017

    You guys really worked with us and, I want to thank you!!! I would recommend you to anyone!!! Everyone I spoke with was very professional and was on top of things. Anything we needed to know, you all provided.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Everyone have been wonderful and helpful and made it stress free every time I have called with what I thought was a problem. Mike talked me through it and it was not a problem at all. They have guided me all the way and have made it so easy. I have told some of my friends that I know have money problems and told them to think about it.

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    Process

    Reviewed June 28, 2017

    I joined almost a year ago and they have paid off 3 of my cards, they keep me informed about what is going on and I get to make the choice to accept the offer or not. Very good program. I would recommend it to my friends and family.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I've only been in the program for about a month. Most of the phone calls have stopped. That's a great relief. I am still getting mail from some of them. They also try to get me to call and speak to them to set up a payment plan with them. Some have acknowledged the address change I sent to them. One said they don't connect with third party people. We will see.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I have always had a good experience whenever I call for help. I have a few questions now and then and I get the question answered immediately. There is a very special agent I deal with and had been a godsend to me.

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    Reviewed June 28, 2017

    Freedom Debt Relief has been a huge help to me with getting my debt under control. I still have a long way to go and there has been 1 setback and now another one, but I will continue plodding along with them. I will become debt free and it will be with their help!

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    PriceProcess

    Reviewed June 28, 2017

    I needed to get back on track with my credit cards and it was impossible making payments with high interest. I was skeptical about this program. But ever since I joined I've been more relieved. I am confident I will finish this program with their help.

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    PriceStaff

    Reviewed June 28, 2017

    I hope this really helps me get out of debt fast. Everyone I've talked to is very friendly and helpful with my questions. I am so happy creditors aren't calling and hounding me anymore. I hated paying them when all I could afford to pay was interest. Thank you.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I've called several times to express the level of difficulty that I'm having making my payments. Of course I want to pay off my accounts as quickly as possible, however the amount that I am paying has caused extreme financial difficulty for me. My checking account is overdrawn every month and I am paying $200-$300 in overdraft fees each month. This is because of the amount of my payments to Freedom Debt Relief. All I do is pay your payments and try to pay regular household bills, doctor bills and buy groceries. I have called about this and no one seems to understand the level of difficulty I am having and seems to be able to help.

    The person who originally signed me up was very pushy and insistent that I pay the amount I am currently paying. It's reached the point that I have received a letter from my credit union that I am in danger of having my account closed. I live on my Social Security and am to the point that this is causing me extreme emotional and physical distress. I honestly do not know what I am going to do at this point. I just know that I cannot continue to live under this kind of stress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Graves,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed June 28, 2017

    While I am happy to see some of my debts getting settled and paid off I was told when I first signed up that adding the additional debt of a car loan my ex had in my name would not be a problem and the amount I was quoted for the additional debt was not much. When I received all the paperwork it was not as easy to get it added as the rep that I first spoke with explained to me and they wanted to increase the monthly amount by over $100! This was not properly explained and had I known that I would have gone a different route. It was the one thing I wanted removed from my credit more than anything so very disappointed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Coyle,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 28, 2017

    I would recommend you to a friend. I have had a burden lifted from my shoulders because of you and I thank you. Also on top of everything I have learned a very valuable lesson dealing with my financial situation. My eyes are wide open now. Thank you.

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    Reviewed June 28, 2017

    I joined Freedom Debt to erase the Debt I piled on myself. I didn't know what to do until I saw a Freedom Commercial on Facebook. Thank you Freedom for helping me settle ten of my 13 credit card balances. Two more to go. Keep up the good work.

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    Staff

    Reviewed June 28, 2017

    This is a non-profit company. Since I've enrolled in this company I have felt more confident and stress free to deal with my debts! The service that I have received is professionally outstanding. The staff have installed trust in myself to help me get over this worries.

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    Reviewed June 28, 2017

    I have been working with Freedom Financial for about 3 years now. It's been a long hard road with my credit issues and getting help and at first I didn't understand how my credit was going to get worse before it got better, but now I am very happy and satisfied with the results. We are on our last creditor at last.

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    Reviewed June 28, 2017

    I am struggling pay 400. A month. I feel I should of struggled on my own and not consolidated. I have tried to postpone a payment and couldn't. It put me overdraft and I am just as stressed as I was to start with.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Cutino,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    I was way over in credit card debt and having a very hard time. I borrowed more money to pay off debts and got in deeper. Owing so much was keeping up at night and I was at my wit's end. I then found Freedom Debt Relief and they helped me get on the right track. I now have one card paid off (Yeah) and working hard on the others. So very Happy I found them and sleep much better knowing they are there for me.

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    Reviewed June 28, 2017

    I make some movement to change the day I have to pay, but I can't do it because they said I can have problems. My bisemanal payment are change in some month. PLEASE I WANT CHANGE THE DATE OF PAYMENT TO DAY 30 INSTEAD OF 26. THANKS.

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    Response from Freedom Debt Relief

    Hello Ms. Jenaro,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    Have used this company before and am very satisfied. I like how quick they pay my debtors. Takes the pressure off me. I will recommend this company to my friends. Very prompt in letting me know when and what they are working on.

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    Customer ServiceProcess

    Reviewed June 28, 2017

    For the most part it's a great program. I keep getting calls and letters in the mail from creditors. I'm worried about them garnishing my wages and I know my credit score keeps dropping. The program has good intentions and I would recommend it.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I really like Freedom Debt Relief. So far I have paid off 2 of my debts. These people are Really good and fair. If you have debt call them. If I have a question, I can call my dashboard number. You don't have to wait long before someone to talk to you And give you what you want. You can also call Ron **. He's great.

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    Reviewed June 28, 2017

    Unable to rate experience at this time. Monies have been withdrawn from our account, will be 3 times on July 6th and nothing has been paid on any of the accounts as of today. So it would be nice to be informed as to when the paying begins. Not a good feeling so far. Want to know exactly when the payments will be paid.

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    Response from Freedom Debt Relief

    Hello Mr. Jurjevich,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    The phone staff has always been very helpful and always been courteous at all times. I really like the dashboard as I can go in at any time to review my accounts. I would strongly recommend Freedom Debt Relief to anyone who needs help with their finances.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    All of the communications I have had (by phone or email) with the people at FDR has been informative and courteous. It was an uneasy feeling at first to make the contract with this company for debt reduction, but I have been very, very satisfied with their progress on my situation.

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    Reviewed June 28, 2017

    I have been very happy with the service provided and the easy system to work in. This company has made me feel better about my progress and are very good about advising me on changes. I would recommend Freedom Debt Relief to anyone who is having difficulty with their debt.

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    Reviewed June 28, 2017

    Exceptional customer services. Very helpful, very punctual. I find the website easy to navigate and very informative. I would not hesitate to recommend to anyone. So far, I have been pleased with the outcome. I am looking forward to watching the results as they are posted on the website and seeing the numbers improve.

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    Staff

    Reviewed June 28, 2017

    Had ran up a huge credit card debt, which has caused a lot of arguing and bad spells between my wife and me. FDR has set up a settlement payment schedule. They have been very helpful and explains things to me.

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    PriceStaff

    Reviewed June 28, 2017

    Everyone is so helpful and nice, and it's great to finally get all the cards paid in time, without all the high interest. Thank you for all your help and support, I would have no problem recommending your company. Thank you, again for all your help.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Company did not respond well to my inquiries... Different person on phone each time with no apparent direction to make decisions, respond to questions about status, etc. Did not process info from creditors that I reported several times. I quit.

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    Response from Freedom Debt Relief

    Hello Mr. Keisler,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Online & App

    Reviewed June 28, 2017

    I am pleased with the level of service. It's too early to tell anything, but based on how organized they are, I would recommend. My emails are returned promptly and the website is easy to navigate. I don't seem to have any stress because I know that things are being taken care of.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed June 28, 2017

    I am so pleased with the results I am getting from FDR. I have a peace of mind again. I had got myself in a tough jam placing two kids through medical school. Really got upside down and FDR has me back on track.

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    Staff

    Reviewed June 28, 2017

    I felt sometimes that the employees did not know what they were talking about. I got the runaround sometime. The last employees was the best. He answered all my questions and got back with me in a few days. I would recommend this to other people.

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    Staff

    Reviewed June 28, 2017

    I am very happy with how FDR is handling my debt reduction case. I have and will continue to recommend them to others. I sincerely thank you for how you're helping me. Without your help I would probably be in debt for many years. Everything FDR told me they would do they have done. This is an honest company that are specialist in what they offer.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    System is very easy and helpful. Whenever I have a question there is someone who explains everything accurately and thoroughly. I'm also happy with how user-friendly everything is. When I got my first settlement, all I had to do was reply with a signature and it was done. Very easy.

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    Staff

    Reviewed June 28, 2017

    Will always recommend Freedom Financial because of the service and professionalism. I have been with Freedom Financial for three years now in Oct. 2017. I am completely satisfied with their negotiations & courteous help. Always willing to help. Again thank you.

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    Staff

    Reviewed June 28, 2017

    John was extremely helpful, knowledgeable, and kind regarding my financial situation. People like John are hard to find. He is an asset to your company and an exceptional human being. He made an uncomfortable situation bearable (actually rather pleasant). Thank you, John.

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    Process

    Reviewed June 28, 2017

    Very happy to have chosen FDR! I'm reorganized, have a solid plan, will be out of debt far sooner than I anticipated! The process has put some bad marks on my credit report. But this too will be resolved over time.

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    Reviewed June 28, 2017

    I have to say I'm very pleased with the way y'all have helped me to secure my debts into low monthly payments that I can afford and that y'all are helping me to get out of debt faster. Thanks for all of y'all's help.

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    Reviewed June 28, 2017

    I called to see how my account is going and see any updates that I should know. Thanks god I only have 1 more payment on Macy's. One more to hope settle and waiting to save more on my last account to graduate.

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    StaffTransparency

    Reviewed June 28, 2017

    Thus far my experience has been great. Everyone I have spoken with has been extremely helpful and answered all of my questions. If there is any problem or confusion, the representatives have been able to clear things up and put me at ease. I would definitely recommend this service to a friend.

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    Reviewed June 28, 2017

    Not satisfied how your company distribute the payment on my creditors. Right now I have 2 lawsuits for not paying my creditors. I need help since I applied August 2015 but now I'm more stressed out since this lawsuits from creditors. I wish I just go on the next bank.

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    Response from Freedom Debt Relief

    Dear Ms. Criscenti,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed June 28, 2017

    This program is a god send for us. The people I have spoken with have been courteous and very knowledgeable. We are still new to the program, but with all the information that has been given, I know we made the right decision. The stress is starting to lessen as time goes by. The dashboard feature is awesome. I can see what is going on at all times. Thank You.

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    Staff

    Reviewed June 28, 2017

    Our freedom of being strap down is almost over on bills that was just not going away no matter what we paid. It seemed the more we paid the more we owe in the long run. It has been hard giving up half of my retirement check each month but we will be out a big debt when it's over. The Freedom Relief employees have been very helpful and professional each time we had to to talk to them.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 28, 2017

    I am very pleased with the effort and communication I have received since enrolling in this program. I highly recommend this to all my family and friends. GREAT JOB BY EVERYONE. The commitment and professionalism the members receive is awesome.

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    StaffProcess

    Reviewed June 28, 2017

    Signing up for this great service was very easy. The debt consultant that I worked with was very patient while I reviewed all of the information and disclosures. He also made sure he answered all of my questions. Thank you for helping me to begin this program to reduce my debt and improve my credit rating!

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    My experience with Mr. Frank ** - Wonderful and very helpful. THANKS SO MUCH!!! Praying that he is able to help many more. The plan that he was able to set up for me will help me make it on my monthly income. This program will also teach me not to live above my means. Please let each one in this line of work know that we appreciate them.

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    Reviewed June 28, 2017

    Has been a blessing for me. They have helped me get on path again and to stay on it. I highly recommend them to anyone who got into trouble as I did with my cards. Wish this never happened but it was good to know I had somebody to help me with this. Thank you.

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    Staff

    Reviewed June 28, 2017

    Great company to work with. I am about half way thru getting my debt settlement finished. Everyone has been wonderful to work with. Definitely would recommend to anyone needing to get out of debt. Love the dashboard. So easy to keep up with where you are with your settlements.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Updated on 08/27/2020: We had gotten into a lot of credit card debt because of a job loss and we weren't able to catch up. We looked at credit counseling as an option. I had heard of Freedom Debt and we gave them a call. The customer service was super nice. It made it less embarrassing. They called me and told me what my payment would be and how they would split it up. It was perfect for my income at the time. And even when COVID hit and I was out of work for a couple of weeks, they waived my payment for me two times. They were so easy to work with. I read a lot of their stuff and the stuff they say makes sense. You’d think I’d know this at 53 but I didn’t. You learn that you don't have to have all those credit cards. It was just about managing money. Of all of the debt consolidation companies that are out there, Freedom is the best. I’ve recommended them to several people.

    Original Review: When I lost my job, I wasn't sure what I was going to do. I didn't want to file bankruptcy, but didn't know what else to do. I saw an ad on Facebook and called. From that moment on, I have never been treated better! No judgments, just wonderful people that want to help. Highly recommend.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I am very happy with Freedom Debt Relief. They are very professional over the phone. I really like my representative Raul who signed me up. Thank You for providing me with great service. The only thing that has not been answered is how my credit report reads once an account has been paid off. I recommend this company to anyone who is in serious debt.

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    Process

    Reviewed June 28, 2017

    I have never been more grateful for an organization that said "Yes, there is hope and yes, there is a way to restore your dignity and credit." I was told it won't be a cakewalk and it will take time, but all you have to do is trust the process because it works. And I am seeing that it does indeed.

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    Reviewed June 28, 2017

    It's really easy to use. They seem to take care of everything. I'm required to approve all actions, and in doing so I'm kept in the loop and aware of what is going on. The only question is the taxes I will have to pay on the Forgiven debt. But I have faith this will be addressed at the time needed.

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    Customer Service

    Reviewed June 28, 2017

    I am so glad I finally called FDR. I put it off for way too long. They have been true to their word. I already settled 3 of my debts within one year. And saved me a lot of money. I can finally see the light at the end of the tunnel. They have kept me notified of all the settlements. And kept me on top of what to expect. I would highly recommend this company to anyone who finds themselves in over their head in debt.

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    Process

    Reviewed June 28, 2017

    The FDR program has helped eliminate so much stress and at the same time I'm able to gain control of my finances again with a light at the end of the tunnel. They have saved me so much time and money by contacting my creditors and negotiating a settlement. Thank you so much!

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed June 28, 2017

    FDR has been so comfortable and easy to work with. They answer all your questions, keep you informed on your negotiations, and their client dashboard has all your information updated. They work with what you can pay monthly. The freedom of having someone handle your debt and help you become debt free is an uplifting experience. I am so glad and happy I chose FDR!! You will be too if you choose their services!

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    My friend got enrolled a couple of months ago when I introduced her the program, and she is currently working in being debt free with Freedom Relief. She is so happy. She listen to my advice, and also show her how to navigate the online features to keep track of her current debts being resolved.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    FDR has been so helpful and supportive in helping me manage and settle my debt. With their assistance, my credit has already improved and my family has set a plan and put it in motion to purchase our first home. I'm so appreciative for everything and would definitely recommend their services to anyone in need.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 28, 2017

    This experience with Freedom Debt Relief is awesome! I started June of 2016 and already; I am very happy with my progress in reducing each debt. I am very sure I will graduate from this program by August of 2018. FDR has been very aggressive and successful in getting two debts resolved, two are in progress, all four were settled for one half of the total amount owed! These last four debts will begin to be processed as soon as my dedicated funds are up to par to cover them.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I have had nothing but a great experience with Freedom Debt Relief. Very nice, experienced and dedicated staff. I am excited with my debts almost being settled. When you call, staff is ready and available to answer any questions and make you feel comfortable. I truly recommend Freedom Debt Relief to everyone.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    Scott **'s very prompt in answering any questions I have, and couldn't believe how fast they solved my other accounts. They are very helpful and can't wait when I am debt free. I recommend this program to anyone who wants to be debt free.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    I love how easy it is to see where I am at in my process of paying off my debt. The staff is always friendly when I call with questions and also very patient. A great service to help those who need it. Highly recommend!!

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    Reviewed June 28, 2017

    With this program we are getting a very good handle on our financial problems and learning to manage a lot better and have paid off a couple credit cards and manage to put money in savings which helps so much with our first grandchild on the way.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I was in deep trouble with nowhere to go. I had filed for bankruptcy before and by pure luck there was an advertisement in my email coming out of nowhere. They gave me an offer to check out Freedom Debt Relief. I checked out their claims and they were all true. In fact I've experienced much more. So the benefits of the good things that they do then just the claims they made their customer service is five star and I wouldn't have a job and I wouldn't have a home without their help. Freedom Debt Relief is my team of Heroes and I am deeply grateful and will do whatever I can in the future to support and help pay them back somehow in some way. They are truly priceless. I will never forget them. God bless you Freedom Debt Relief. God bless you.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    Relief is the right word for it. I have felt so much less stressed since speaking with their representative and with all other interactions since signing up a month ago. I look forward to our partnership in addressing my monetary concerns.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed June 28, 2017

    The service I have received from Freedom Debt Relief is so unbelievable. They turned anxious days and 100 phone calls a day to me getting my life back. I finally have the peace of mind to live with my family as I always should. Getting a second chance is very rare and I'm so thankful for mine.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed June 28, 2017

    I notice that I still have one account still pending. I really like the program but I haven't received a graduation date and when I sent a email that's when you stopped taking money from my account. I was told I would be informed of the payoff. My last payment was taking out 12/17/16 and still it isn't settle. But I still would recommend your services. Thank you.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed June 28, 2017

    I would recommend Freedom Debt to anyone who is drowning in credit card debt and sees no end. I feel such a sense of relief and accomplishment! I am getting closer to retirement and not having this debt makes me smile. Thanks to this process I can stress less about my bills.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    All my questions answered to my relief and satisfaction. The entire experience was totally professional and resolution is expected with heartfelt thanks to all involved. I would refer this company to anyone without hesitation.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    I have been with you guys for more than a year now, all the people I got to talk with have all been courteous, helpful and friendly. Your group gave me peace of mind. At first I was apprehensive to use your services, but now I will even recommend you guys to friends. You guys rock!

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 28, 2017

    Very awesome. I'm so lucky and happy with this Company and this organization. Thank you so much to have you, Freedom Financial! This is my second time with you. And I'm very SATISFY with my trust in you with CONFIDENCE.

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    StaffProcessTransparency

    Reviewed June 28, 2017

    They are Very professional and thorough. They Have helped tremendously. Walked us thru the entire process. They have negotiated several of our accounts. We are looking forward to becoming debt free in just a few months. Has been a pleasant experience.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I hardly hear from these people. I have heard from other people that are doing the same thing but with another company, and they told me that they are called every month just to let them know where they are and if they have any questions. I have not heard from Freedom for more than 2 months. I don't even know what is happening.

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    Response from Freedom Debt Relief

    Hello Mr. Padilla,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    They were very understanding and informative. I feel like a weight has been lifted off of me. I hope this process is going to go smoothly and really help me. I have a lot of creditors calling me daily. I'm sure this will stop once things start to take place. It's a little nerve wracking to say the least. My credit score has taken a big dive as well. I'm sure this is just the process. Here's to a brighter future.

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    Staff

    Reviewed June 28, 2017

    Updated on 07/07/2021: You guys help me to paid all debt. I really appreciate for all the help you have done and give me. I can’t say how thankful I am. And again thanks for everything. Thanks thanks thanks and million thanks again.

    Original Review: They have been working with me about my credit cards and etc. so that I can be debt free and don't have to worried myself about paying on time and not having enough money for the month. And I really appreciate it so much that they are helping me.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    The people that work for Freedom have always been very friendly and try to help every way they can. My husband and myself appreciate everything they have done for us. I would highly recommend them to our friends and to anyone who needs help with their debt.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    Everyone I have spoken with is so nice and professional! I love being able to settle debt via texts and being able to easily access my account online! Thank you for my debt free future! I know this will help me in the future and I am now able to plan for my financial future!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Freedom plan is an excellent company to deal with the debt! Their support teams always are very helpful to answer questions anytime. I had personally very good experience with their experienced staffs! Don't forget to keep in touch with them!

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    Customer Service

    Reviewed June 28, 2017

    I'm very impressed with the services that I got & continually get from Freedom. There's prompt response on callbacks. I have the peace of mind that my debt issues will be resolved in no time. I would definitely recommend Freedom to friends.

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    Reviewed June 28, 2017

    I contacted FDR back in 10/2015 to consolidate my credit card debt. They assisted me to reduce my debt more than half of what I owed with a fair amount of monthly payments. I highly recommend to anyone who's in need for help!

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    Reviewed June 28, 2017

    Savings? Though you may cut down the amount paid back to the CC companies, it isn't the amount actually saved. There still is the amount paid to you & amount paid on taxes as the individual is charged the difference as income. We are not saving all you say.

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    Response from Freedom Debt Relief

    Hello Mr. Baker,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 28, 2017

    Freedom Debt Relief had done a great job on getting me out debt. They resolved four of my accounts and working on the other accounts that I had. Freedom has done great job and I like working them. I would recommend Freedom to a friend who needs to get out of debt.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Overall experience excellent. Customer service representatives are knowledgeable, professional and very courteous. Would definitely recommend to friends and family. Very helpful and settlements are handled promptly and fairly. No complaints and nothing but good things to say about the service that has been provided to me.

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    Reviewed June 28, 2017

    I believe I was told my length of contract was going to be 36-40 months. My recent email showed 48-50 months. I started 9/16 the last payoff showed I should be debt free on 12/20. That's 50 months. I'm very satisfied with the work done on my behalf.

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    Reviewed June 28, 2017

    I had hoped I would be debt free of the 4 submitted fairly soon. Misunderstanding resulted in me paying large amount that just sat there in my account for months (turned out for good reason though) and presently after about 1 year I am nearly debt free of the 4 accounts. I am pleased with FDR and even with some misunderstandings they have done a job that actually exceeds what I thought would be done. If one has credit card debt that exceeds your ability to pay you will not go wrong signing on with FDR.

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    ProcessTransparency

    Reviewed June 28, 2017

    Cody is very thorough in his explanations and kind while listening. Nobody wants to be in this position but life throws us curve balls. FDR will help me to be able to buy a house sooner than I had hoped would be possible. Cody's attention to detail makes this process a breeze.

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    Staff

    Reviewed June 28, 2017

    The representatives that I dealt with was very professional, courteous and knowledgeable about their job. I had a very calm and peaceful experience. I would absolutely recommend friends and family. This was my first experience dealing with this type transaction and was pain free. Any encounters I may have with creditors I would appreciate you guys professional advice and help. Thank you.

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    Reviewed June 28, 2017

    I was falling behind on all my bills, I am my worst enemy. I just kept believing I could somehow pay them all eventually. One day I ran across an ad for Freedom Debt Relief. I read reviews left by other people who had been in my situation and I thought I would give it a try. I believe they have settled 3 or 4 of my accounts which has taken a load off my back. I still have a ways to go, but thanks to Freedom Debt Relief, it is possible.

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    Reviewed June 28, 2017

    I'm very pleased with my experience. I get the answers I need when I need them. I probably need to get more understanding on payments that have yet to applied to creditors on hold but like I said things seem to be moving right along... I haven't gotten any threats from etc.

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    Transparency

    Reviewed June 28, 2017

    Early on, things moved along. But, the last few months has slowed. I wish an attempt to contact me and explain the slower movement had been made. On the whole, I am very satisfied with the help received. Perhaps giving people a specific person to contact would be helpful.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    We have gotten excellent customer service and have been well taken care of with this company. Would definitely refer people to NDR. Without this company we didn't know what we were going to do. Our only option would have been bankruptcy. Thank goodness for the wonderful people at this company.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    One of my accounts that FDR was handling went into collections. When I called to ask why, I was told that I needed to pay an additional $168 per month to cover all. Not the story 2 and a half years ago. I was shocked by the man's general attitude, quite rude. So I fired them. Called my agent, Peggy, several times, leaving messages, and never got one return call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Swartz,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed June 28, 2017

    I am a little disappointed because I feel like you drag your feet in making proposals. I deposited extra money twice because you said you could make a proposal only to withdraw it months later because nothing happened. I get told different things every time I call. I just can't wait for it all to be done.

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    Response from Freedom Debt Relief

    Hello Ms. Koperski,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 28, 2017

    I had good experience working with Freedom Debt Relief in getting accounts paid off to a zero balance. I will continue to wok with my rep to get a zero. I will also recommend to friends and family members.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 28, 2017

    Approximately 18 months ago I joined Freedom Debt Relief in hope of paying off several unsecured accounts, 6 to be exact. With both side's commitment, I followed their instructions and their hard work and dedication we managed to successfully settle these accounts. Without exceptions, each and everyone of their respective employees worked hard in communication with me and the other side. Their constant encouragement made me always keep trust and faith in the process. My sincere appreciation to each one in Freedom Debt Relief. This company is very dedicated to helping consumer and have my utmost respect and the highest rating. Thank you.

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    Process

    Reviewed June 28, 2017

    We had approximately $25,000 in credit card debt. We were always only able to pay the minimum payment and were getting nowhere fast. We contacted Freedom Debt, started the program right away and they started debt resolution. Within a month, they resolved one of our credit cards! We've been in the program about 2 years now, almost all debt resolved, and feel a huge amount of relief. We would recommend Freedom Debt Relief 100% to anyone having debt issues.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Our case worker was too busy in selling the program than helping us. He forgot to mention that if we had a credit card assigned to our bank that said bank can withdrew the full amount to cover the credit card, which they did. He should of told us to close our checking account so this wouldn't happen. We got hit with $250.00 NFS fees plus we had no money for food or other essentials. And the ONLY thing they were concerned about when we called them was when can we pay them. If we could pay off the credit card we wouldn't have enlisted the help of Freedom Debt Relief. Very disappointed in the service I received. Would not recommended this company to anyone in our situation.

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    Response from Freedom Debt Relief

    Dear Mr. Cabral,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    Would highly recommend this service to anyone in financial trouble that needs help straightening out financial affairs. Super friendly, polite and professional in all affairs leading to debt free living. Has lived up to all promises. Rated A-one in my book.

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    Reviewed June 28, 2017

    I found your company through the internet and I could not be happier. I was going to finance my home to take care of my debt; but after talking to your representative, I was given a better solution by going through Debt Relief. Great Choice. Thank you.

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    Staff

    Reviewed June 28, 2017

    My experience with FDR thus far has been very positive. My account manager, Jacob ** was knowledgeable, attentive and accessible, and he provided me with the peace of mind to move forward with the process of resolving my unsecured debt.

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    Reviewed June 28, 2017

    I have no adverse comments regarding your service and would readily advise a friend to contact you for financial assistance. It has been easy to contact you when I have had the need to. The only problem I ever encountered was getting the correct deposit amount set up with your bookkeeping department.

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    Reviewed June 28, 2017

    Freedom Debt Relief has give me hope. I'm doing more with my money than just paying bills. I'm able to save, invest and look forward to my future without dread! It's been painless and fast. I will be debt free in a year!

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    Reviewed June 28, 2017

    Last week I received a letter from a legal firm letting me know American Express has supposedly brought a case against me for my credit card balance. I am in the process of moving and wanted to get the information to you as quickly as possible. I do not have access to a printer/scanner/fax machine at this time. I took a photo of the letter with my phone and sent it in an e-mail to you. Have you received my e-mail?

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    Response from Freedom Debt Relief

    Dear Ms. Beaird,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed June 28, 2017

    When I realized that retirement was (a) wonderful! and (b) that I could easily pay all my bills from my "new" fixed income but (c) never (!) have any money left I began using my credit cards for essentials; i.e. food, prescriptions, gas etc. When I saw the balances rising month after month I knew I needed help. FDR was there and gave me an honest, reliable solution. The monthly dedicated amount scared me but quickly understood that the minimums I'd been paying far surpassed this amount. The customer service is amazing. I can see the end coming and I'm so glad I called Freedom Debt Relief.

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    StaffProcess

    Reviewed June 28, 2017

    Freedom Debt Relief has been helpful and professional. It has been a very smooth process and am satisfied to this point in choosing you to help me. The dashboard feature is also very helpful in keeping informed with the steps that are being taken to relieve my debt.

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    Reviewed June 28, 2017

    Good customer support and always staying in contact when there is a offer to pay off a bill, very satisfied. I'm glad that we are making progress to get these credit cards paid off, and when we do I will never get caught in that pit again. Thanks National Debt Relief.

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    StaffProcess

    Reviewed June 28, 2017

    My dealings with the debt relief program thru Freedom Debt Relief has been amazing. I was treated as a real person and not a problem. I am 76 yrs old and my medications were out of control. I am diabetic and am treated for cholesterol and high blood pressure so my debt was out of control. I was desperate and did not know what to do and Freedom Debt Relief you could say saved my life and made my living a little easier.

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    Price

    Reviewed June 28, 2017

    FDR settled my debts and saved me a lot of money. I would have been paying minimum payments and accruing late fees and interest for another 16 years longer than it took them to settle my accounts. I would recommend them to anyone who is having difficulty staying ahead of their credit card debt. I stayed on track and made all my monthly deposits and they handled everything else.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Always very courteous and helpful when I have questions and take the time to answer any concerns I may have. I have been made to feel at ease when I get any negative correspondence from any of my creditors and feel confident that Freedom Debt is taking good care of me.

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    Customer Service

    Reviewed June 28, 2017

    The customer service is inexperienced and not sensitive to the customer's needs. Very greedy company taking money up front and lag time to help get the customer credit back. I would not recommend this company and would recommend Take Charge America.

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    Response from Freedom Debt Relief

    Hello Mr. Bloxham,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    Was a very easy process and the staff was easy to access with any questions. The website and all the information is easy to follow and understand. I would easily recommend this program to anyone looking to ease the stress of debt. Saving money and paying off debt in shorter amount of time is something you cannot put a price on.

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    Reviewed June 28, 2017

    I have had nothing but a great experience with FDR. I settled one of my debts in just one payment and am almost debt free with just one more settlement waiting for negotiation. It has been such a stress relief to not have to worry about the creditors and I have been able to focus on my actual life. I can't wait to be totally debt free. I will def be doing back flips... literally! Thank you FDR!

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    StaffProcess

    Reviewed June 28, 2017

    I just wish I had been told up front that I could be sued by creditors for nonpayment. This has been the worst part of it all. Everything else has been great and very professional. I appreciate all of the help this program has provided.

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    Staff

    Reviewed June 28, 2017

    I have been with FDR about a year and within that time frame three of my accounts have been paid in full. Also, three of my accounts are receiving monthly payments. Others are being negotiated. Everyone on the staff at FDR has been very professional, courteous, and helpful. I am so satisfied with FDR that I would definitely recommend them to my friends and family.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    FDR is the best credit negotiations ever! They help people with their credit issues. They help me. They can help you too. I could not believe what they have done for me. They lived up to they name in doing what they say they would do.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    The staff is very professional. The representative I was assigned made sure I understood how everything would work. I never felt pressured, or rushed. She was very well spoken, easy to understand, and patient. They have great communication. I always feel I'm in the loop.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    The company had been a positive experience and they are very informative in anything related to my case. Letting me know what the next step in what they are doing. Very good experience. They always there to answer any questions about my account. Everyone I speak to is courteous and very helpful. Very nice people.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Transparency

    Reviewed June 28, 2017

    Since joining Freedom Debt Relief, they have always kept me up to date on what is happening. I also look at my Dashboard and see what is happening. They explain it so that I am able to understand it. If not, I will call them. I appreciate it very much. Thank you.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    When even your attorney cannot help you, FDR steps in to save the day. They make something happen, where there's no hope in sight. FDR was the right decision for me, because of their financial might. No one comes close. The banks love to work with them. We have a financial credit crisis in this country, FDR's mission is to serve and protect fellow Americans from financial distress. They do a darn good job at it.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    The initial fears of wondering if this actually works and leaving your bills to some else's hands is very difficult. But, after you see it working and creditors accepting the terms being negotiated, you start feeling actual peace of mind. The team works through all the obstacles to make things work out.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    I'm very happy how you guys have helped me get my finances back in order. You have been very professional and helpful the whole time. I would recommend you to my family and friends. Thank you for getting me back on the right road. Keep up the great work. Thank you.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    This company was great to help with settling debt when we had no other options. They are very customer service oriented and pleasant to deal with. We would recommend them to anyone! They deal with creditors for you so you don't have to when your stress levels are high.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 28, 2017

    I have spent since February trying to resolve two accounts! One being Bank of America the other PayPal. With the help of William ** BoA was paid some 2 weeks ago! Then I find that PayPal is not paid and "nobody" is doing a thing to get this account paid???

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    Response from Freedom Debt Relief

    Hello Mr. Plaxton,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed June 28, 2017

    I think Freedom Debt Relief is a little steep on their percentage rates. And I was expecting them to contact my debtors initially, but I see they take care of as couple debts at a time. But I had no help from anywhere else. And I am at least working on my debts.

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    Response from Freedom Debt Relief

    Hello Ms. Carter,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed June 28, 2017

    I am having such a wonderful experience watching my debt going down. I thank you so much for all that you have done. It was nice being on the phone when your company asked them if they would take a certain amount of money and being there listening to their response. A great load was lifted from my shoulders as they responded.

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    Response from Freedom Debt Relief
    Hello,

    Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceProcess

    Reviewed June 28, 2017

    Freedom Debt has been great. They walk me step by step on how the program works and I have happy with their customer services anytime I call to ask them questions. I would refer Freedom Debt to family and friends. Also the dashboard it's easy to read.

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    Customer Service

    Reviewed June 28, 2017

    Due to my financial difficulties. My phone couldn't stopped ringing day and night. I called Freedom Debt Relief and explained to them my condition and how my life has been treated bad by the creditors. Freedom Debt Relief stepped in. Now I am the happier. No phone call. Now paying almost half of what I used to pay to the creditors monthly. THANK YOU FREEDOM RELIEF, AMERICANS HOPE.

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    Customer ServiceTransparency

    Reviewed June 28, 2017

    From the moment I signed up a great weight was taken off my shoulders. Everything was explained to me so when I did sign up I knew what was going to happen. When two of my credit card companies called me they knew Freedom Debt Relief's name and it made me feel relaxed about it. I have told two of my friends about this company and it is so much better than going bankrupt.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I have been working with Freedom Debt Relief since October 2016. I find the entire staff to be equally competent in this area assisting folks with their debt. When I call, the person answering the telephone never has to pass me off to another representative. This leads me to believe that this organization is on top of their game, so to speak!

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    Staff

    Reviewed June 28, 2017

    FDR is a very professional and highly respected company. I feel so fortunate to have them represent me doing this difficult financial hardship. Thank you for understanding and caring about people in need of help. Trying to do it on my own was a hardship within itself. Awesome Company!

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    Staff

    Reviewed June 28, 2017

    I have been extremely happy with the persons I have dealt with. I appreciate their assistance. This is a difficult time in my life. I look forward to the future being debt free. I know if I have any questions, I have a support team. Thank you!

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    Reviewed June 28, 2017

    This has been the best decision I have ever made. I just wished I have done this sooner, but I am very happy that I have decided to consolidate with Freedom Debt Relief instead of declaring bankruptcy. They do help you to resolve your debts, I can truly tell you they are reliable, they have settled 2 of my debts. I feel that I can get back on track with the help they have given me. I wholeheartedly recommend them to anyone, this is why I would give them a 10 rating, they are the best. Thank you, FDR for helping me get back on track.

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    Customer Service

    Reviewed June 28, 2017

    Freedom Debt Relief - is truly what it is! It was very easy, from the beginning to now, from the telephone calls and emails to get started, to my dashboard website to see exactly where I am and what's to come. I signed up in November and already have one debt paid and four to go!

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I've been trying to settle my credit card debt for a few years now. All of my debt was with Bank of America and they were not very helpful when I tried to deal with them directly. One of my old debts was for $25k and just a few weeks later, Freedom negotiated a settlement for $12k! They work fast and have great customer service! I am very happy and can't wait to settle the rest!

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    Staff

    Reviewed June 28, 2017

    I am extremely pleased with the service and professionalism of the FDR team members. Compassionate & understanding, never made me feel as if I should be ashamed at finding myself in this situation. Definitely, would recommend to others in need of assistance!

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    Customer ServiceProcess

    Reviewed June 28, 2017

    Due to the excellent debt negotiations I have been able to start my life over again from the massive accumulation of debt inherited from my divorce. The process was easy to go through and customer service has been very excellent. You truly understand what we go through. Thank you.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I have gotten good customer service. They have answered all my question and dealt with all my Problems very well. Everyone has a good positive attitude when helping you get your problems fixed. I have confident that this company will help me with getting out of debt.

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    Staff

    Reviewed June 28, 2017

    All of the staff have been very helpful and professional in their help. When I ran into a small financial problem they were happy to help. This really helped out a lot, couldn't have been more courteous. I would certainly recommend this service to anyone who needs help.

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    Reviewed June 28, 2017

    FDR was something that I did not want to do. When we made the decision to do this it was difficult and embarrassing. I am glad we did and I am glad to see my debts being resolved. I happy creditors get something in settlements not zero like in bankrupt. The system works.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I began talking to Jake a while back. I was so busy every time he called. He was never rude and understood I had a lot going on. It took about two months before we got down to talking. He was always polite and never seem like he was upset that it took me so long. It's been a pleasure dealing with him and I can't wait to see this through to the finish line. Thank you Jake for being so patient with me

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    Reviewed June 28, 2017

    This is by far been the best thing I could have done. I was going through a divorce and had 26k in debt and bankruptcy to me was a cop out. I made the debt, I should pay it. So thank you for helping me out of this hole!!!

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    Price

    Reviewed June 28, 2017

    Was told how all these big companies eagerly worked with Freedom Debt Relief, how I qualified for a federal debt relief program which allowed the creditors to take a tax break for the settlements and made them want to work with FDR, how I could lessen my payments and get my credit score raised in a year, how most do not pursue litigation and if I took the NLG service (which I did) I would be protected from legal fees and that they handle everything and would get it taken care of. On all counts wrong.

    I was never late when I started this program but with a sick daughter and medical bills was living check to check so after being talked into this by Demero **, I signed up in August and was sued in February. NLG did such a good job that it was settled for the full balance plus legal fees and a judgement. No one there seems to know anything about a Federal Program and are all shocked I was sued so quickly and no settlement could be reached by NLG. The have ruined my life and are costing me more money. Stay away from them. They lie.

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    Response from Freedom Debt Relief

    Dear Ms. Booth,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    I was so amazed that FDR has instantly negotiated and paid off one of my creditors. I've never been happier knowing that they are really sincere in helping me out of this debts. I am excited to have all these accounts cleared to have a peace of mind!

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    Process

    Reviewed June 28, 2017

    I am very pleased with the settlements that have been negotiated on my behalf. The entire process was easy to complete. I only have four account that remain to be settled and when that happens I will be on my may to being debt free.

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    Reviewed June 28, 2017

    I started the program with 11 creditors in December 2016. I graduated from the program at the end of June. Except 2 creditors remain my responsibility to pay. I'm still happy with the results and I'm in a better situation.

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    Customer ServicePriceStaff

    Reviewed June 28, 2017

    After much research I decided to give Freedom Debt Relief a try. Best decision ever. After that initial call I knew I made the right choice. They obtained all necessary information to start the debt consolidation process, instructed me on how to deal with creditors and connected me to the law firm that would handle any issues that may arise, as is sometimes the case in these situations. They assured me that they would be there every step of the way. Best part - they showed how I would be debt free in 2-4 years as opposed to the 20+ years it would take by making minimum payments each month, not to mention the $90,000+ in interest payments I would save. If you're considering a debt relief program, look no further!

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    Customer ServicePrice

    Reviewed June 28, 2017

    Freedom Debt Relief is a great company to work with. Our credit cards were out of control with no light at the end of the tunnel. Freedom has worked out a solution for us to get out from under our debt burden. It cost nothing to talk with them and my wife and I are very happy we called them.

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    Extremely satisfied. Good communication, great response time and a caring attitude. Well informed, with excellent direction and advice. Always answers my questions, always seems to be aware of debt and collection laws. Regular reminders and updates. Never condescending, but supportive with compassionate understanding.

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    Customer Service

    Reviewed June 28, 2017

    Incredible, quick and good resolution on one of 5 accounts. I am actually hoping that Freedom can resolve all 5 before year end so I do not have to keep getting messages and phone calls that I do not respond to. I hope I never have to refer anyone, but certainly would if the situation called for it.

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    Customer Service

    Reviewed June 28, 2017

    They could communicate better on the progress of your account. The information online is difficult to understand. I never know how I'm doing as far as paying off debt. It's frustrating to have to call to get information all the time. I think they could make online information more user friendly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Beach,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed June 28, 2017

    New to the program, great customer support and professional, if the program is successful I will definitely refer people. Financially and Debt free is the goal that Freedom Debt Relief works for, I as the customer entrust FDR.

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    Customer ServiceProcess

    Reviewed June 28, 2017

    Updated on 08/22/2020: Can’t wait to be debt free. Freedom has helped me get my bills paid off and has helped me learn to live without credit cards. I have referred a few friends and got a lil money back, which was nice.

    Original Review: I've been with Freedom for 1 1/2 years now, and I am so happy with the results they have made by settling 4 accounts including settling a debt out of court. They always answer all my questions in a timely matter. They say they have a referral discount which I'm still waiting on, which should be $250 once they are in the system over 6 months. I did refer someone to the program who have been with them a year now, and they are happy also.

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    Customer Service

    Reviewed June 28, 2017

    Have been highly pleased. Like the ability to be able to follow progress daily even though nothing changes for a while. Also whenever I do call in for information or an update my problem is taken care of promptly. Have enjoyed it so much I have gotten my mother enrolled.

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    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    The process of my best relief is going better than I image. The organization and excellent source of information in a well designed website talks about a very professional and excellent company. The agents who answer the calls are always nice and knowledgeable and if the issue is not under their possibility, immediately they have the right department to transfer us. I am very glad to be recommended to Freedom by a friend and I recommend anybody to use Freedom.

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    Reviewed June 28, 2017

    Freedom Debt Relief took care of more than half of my debt and is now working to settle my last one. My credit score is now in the Good status where it hasn't been in for years. It's such a great feeling. Thank you FDR!

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    Staff

    Reviewed June 28, 2017

    From my point of view as just getting started things going very well. They appear very knowledgeable, helpful and friendly. Very happy to date and I would recommend to a friend as well. Only thing I'd like to see is at the first page log in a quick overall view of accounts/status/% completion synopsis.

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    Process

    Reviewed June 28, 2017

    I have been in the program for a long time, and I have seen not much progress. I feel that the program collects the money to cover their fees first, while my credit keeps sinking??? I would like to get my debt resolved soon... After so many years I'm sure Freedom Debt Relief could resolve my situation with debtors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Castro,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 28, 2017

    Your service was remarkable because every time when I was in need of something, I got help right away. The debt that I owed was reduced tremendously big. This can give me another opportunity to go back to school after I graduate from Freedom Debt Relief. Thank you for all your great help. I would recommend FDR to my friend.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Staff has been very helpful no matter how many calls you have made. They help you bring the stress load down off our shoulders. Excellent service. I have nothing bad to say about Freedom Relief. They have been helpful to us.

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    Customer Service

    Reviewed June 28, 2017

    I received a call from a creditor and they tried to scare me into settling with them for a lump sum amount after telling me that they will not work with Freedom Debt to resolve my account. I then called Freedom Debt and they assured me that I was still on the right course as to resolving my credit.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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