Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Reviewed July 18, 2017
The people are very friendly and helpful. The communication which you through emails is great! The only problem I had was in trying to add to my account. It wasn't that they weren't helpful, it was just some missteps but now it's all good to go.
Reviewed July 18, 2017
We found ourselves in need of financial assistance. The folks at Freedom Debt Relief have been fantastic. I highly recommend them. They have answered all my questions and have been with us every step of the way. Navigating this process can be scary. With their help we are well on our way to financial freedom.
Reviewed July 18, 2017
Great people with full knowledge and trying their best to help me with my situation. I have spoke with them in many occasions and always was very helpful. I will recommend them to other people. Once again great service. Thanks!
Reviewed July 18, 2017
I was at a point of desperation. Every time I paid the minimum amount for a credit card, the amount then month would be more. Every month it appeared I owed more money to the Credit Card companies. Some were worse than others. I soon realized I would not live to see freedom from debt. So I heard about Freedom Debt Relief, I wrote to them, talked to their counselors and signed on. My stress was gone, I am so relieved that in a few more months I will be debt free. There is no price for that. In these two years I have learned how to better manage my money and have no debt other than what I am paying off. There are no words to express my appreciation and gratitude. Thanks to Freedom Debt Relief, I can sleep nights.
Reviewed July 18, 2017
Freedom Debt Relief was wonderful. They helped me pay off all my debt at a reduced amount. It only took a few years. By taking the money out of my checking amount made it easier to pay off my debt. One of my debtors even wrote my debt off. I would recommend Freedom debt relief to everyone.
Reviewed July 18, 2017
I have been working with Freedom Debt Relief to get my outstanding debt taking care of and they've already settled 6 things and it's only been 15 months and I only have 6 or so to go. Very happy with them. Always keep me informed on any settlements.
Reviewed July 18, 2017
I have introduce my friends Wes & Kathy ** to Freedom Debt Relief. Which they are please with. I'm very please with the results myself. Wish my debt would vanish faster. Wish the lines of communication was more instead of me calling every other month. Thankful my debt is reducing.
Reviewed July 18, 2017
They have already settled half of my debt and I'm well on my way to being debt free. They are very good at answering any questions I may have and have been there to help me along the way. Their program has been very easy and stress-free. I'm so glad I enrolled into their program.
Reviewed July 18, 2017
I am pleased with the company because you are able to track the info online, but it is taking longer to pay the debt than what I was told in the beginning. I would still recommend the company to friends and family.
Dear Ms. Lomeli,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
You have been the biggest help there is out there. I am grateful for the help you guys offer and is very easy to manage. It has been hard but since I've been with you guys it's been a lot easier to handle as well as lifestyle. I appreciate all the help.
Reviewed July 18, 2017
Since I have been with Freedom Debt Relief I've had no complaints. My debt has been reduced by a lot. I would definitely recommend this product to anyone suffering from debt. I wouldn't necessarily change anything but if I had to pick I believe it would allowing to extend out payments plans a little bit more.
Reviewed July 18, 2017
Good for the most part. Negotiators are excellent, however you are asked if you can add more money to your account for a quicker settlement. It's a good idea to join their law group, but even then you may be asked to put in more money for a better settlement.
Reviewed July 18, 2017
Freedom Financial provided us with a solution to a great problem with our overwhelming debt to credit cards. It gave us, as their name suggests, freedom from the burden of the financial debt. First, we were hesitant, but they're well trained and qualified people. Explained everything to us and every time we had a question they were there to provide an answer.
Reviewed July 18, 2017
The customer service is excellent, they clarified all your doubts and make the process easy. I like that they give you options and maintain you informed. I am confident that I will reach my goal of being debt free with this program and could continue with retirement plans.
Reviewed July 18, 2017
I was scared to do this but so glad that I did. My bills are getting paid and looking forward to getting back on track. I made a huge mistake that messed up my credit but trying real hard to get it back where it was. You guys are the best and don't know what I would do without you! You guys are the best! Could never thank you enough for all your help!
Reviewed July 18, 2017
After seeing how this process works, much of this can be done yourself. The downside is, you will have no legal representation, and you'll have to deal with the creditors a lot more. Great communication, and customer service. Highly Recommended..
Reviewed July 18, 2017
They send you 1099-C's so late. I know FDR does not deal with TAXES but they still could look out for your with Creditors and make sure they follow the rules and laws. Late March 2016 and April 15 too late to get mailings from FDR on 1099-C forms. FDR claims they only mail them out. CRAZY, I had to re-do my TAX return x 2 in 2016 for late documents. You have zero clue who has filed a 1099-C for 2016.
I called IRS before the Jan 2016 deadline for 1099's and nothing was filed by the deadline. I went 6 months and the creditor and FDR did not report that my One Main account was recalled. 6 months of payments and NO one reported they were not being completed or cleared. No one saw that the checks were being bounced back into an FDR account until June 2017 when I made my last payment 17/17 payments to Northland Group to May FDR. CRAZy making for me and STALLS my graduation date with only one more creditor to pay. Beyond occupying and so many emails and calls and follow-ups with timelines that are not honored. So exhausting, frustrating, and nothing is of the word that is stated. I can not wait to be done forever, never again!!!
Dear Gerard,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I am so grateful I was introduced to Freedom Financial. They have helped me throughout my financial situations and have helped me solve my debts. If it weren't for them I would've been not being able to solve my financial situation. I'll be free from debts before the expected time thanks to Freedom Financial. I highly recommend them. I am a very happy satisfied customer.
Reviewed July 18, 2017
I have had no bad experiences with Freedom Financial. I found them to be efficient and effective. I would recommend them to anyone. They go the distance when it comes to resolving your problem. Their agents are tops and go the extra distance in trying to help you.
Reviewed July 18, 2017
At the beginning I was skeptical but then I saw how this company works and have a lawyer to cover for us. I did have to straighten few things but they finally found the problem. Very helpful, understand that this is a trouble situation and yes would recommend to a friend or family member. I like seeing my results as I go.
Reviewed July 18, 2017
I've only had good experience so far, have had many of my issues resolved, still more to settle which I wish they did something about them, but they can only work with what they have. Time goes by fast and hopefully all will get resolved. I'm happy I hired also the legal team which has been a lifesaver.
Reviewed July 18, 2017
I was so impressed with the speed and clarity of working with Tamara to get this process started. It is such a relief to have some breathing space finally with money and I felt her genuine interest in helping me to use this program.
Reviewed July 18, 2017
Freedom Debt Relief program has helped my family very well. What the representatives totals have come true. And yes you would recommend this to family and friends. My credit score has gone from low 400s to mid 500s. My wife and I are very happy working with Freedom Debt Relief.
Reviewed July 18, 2017
This program has got me started towards financial freedom. I am so grateful for that. I have been super frustrated with the communication or lack of communication. Every time I call I need to retell my story or issues. I wish I could deal with one person who would call me as well or at least get back to me. It has been hard to get different answers all the time or to be told the person you need to talk to is busy and then realize they quit and no one was there to take care of my issues unless I call over and over again. I have also paid the amount I was initially was told for only 6 months. The rest of the time has been significantly higher. I have also had a negotiation that I had no idea what the length or higher payment was or for how long. So frustrating to always have to be the one to ask. But I needed this program and hope to be debt free way before I am suppose to. I work 2 jobs to do it. I will.
Dear Ms. Lowder,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
For the most part FDR has made the experience very easy and seamless. There have been numerous times where I have had to call in and I have never had to wait on a representative. Maybe 2x I felt the call could have been handled better but that's when I just call back or ask to be transferred to a senior division rep. Will be happy when all of this is done.
Reviewed July 18, 2017
At a time when we have become a desensitized generation, I am happy to say that I have received fantastic support from customer service, could not be happier with the service received. Amazing moral support when reaching a goal. Will definitely recommend to family and friends.
Reviewed July 18, 2017
I am very happy with the way FDR is handling my financial affairs. It has really taken a load off my mind. I would recommend them to anyone who has financial problems. It is amazing what they can do with limited amount of money I give them each month. They are polite and respectful to me and always answer any questions I have.
Reviewed July 18, 2017
We have had a great experience with FDR. Everyone is polite and extremely helpful. Communication has been easy through email, phone and text. We would definitely recommend to anyone that needs this support. They have been efficient and speedy in helping us resolve our debt.
Reviewed July 18, 2017
I would like to thank Freedom Debt Relief for their great customer assistance and how easy it is to understand and use the portfolio online to track your progress and see what's happening on a day to day basis. I would definitely recommend this program to a friend in need for this type of assistance.
Reviewed July 18, 2017
Everyone at Freedom have been extremely helpful. I would highly recommend this Company. Every time they have always called me emailed me done what they say they will do. The Company has worked with all my credit card payments and bank loans.
Reviewed July 18, 2017
In the beginning there was more communication. Now there's none and as I log on to my account I see my debt program has 1 more additional year and that's not was told to me in the start. So now I wonder what's going on.
Hello Mr. Pickens,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
At the beginning of this program we did feel anxious and unsure as to how quickly debts could be resolved, however we have come to realize the program is organized and specific to our needs and will allow us a positive experience!
Reviewed July 18, 2017
Well, I must say that you all are very knowledgeable with finance. The company keep you informed on everything regarding my debts. I really love the DASHBOARD, it helps to keep me excited about my debts decreasing. Thank you so much for making me feel so special about my debts. Thanks again with helping me to be debt free.
Reviewed July 18, 2017
This is a company who cares about its customers. They are always available to answer a question or to solve a problem. By negotiating and working through the debts from the smallest first, you get off to a fast start in paying down your obligations. This momentum carries through for the remainder of the debts. The client dashboard is available to keep you constantly aware of your progress and due dates. I highly recommend them.
Reviewed July 18, 2017
A little pricey. Outstanding customer service. Feel good about getting out of debt. Has definitely affected my credit score but I truly understand why. Have recommended your service to family and friends. Hope to increase my monthly contribution but in these financial times it has been increasingly hard. Had to buy different auto as my old one was ten years old and starting to nickel and diming me to death.
Reviewed July 18, 2017
Freedom Debt Relief has been helping me with my credit card debt. So far we have solved 7 and have 2 to go. They have all been very nice and have answered any questions I have had. I would recommend them to anyone who needs help with debts. I hope to have my debt resolved by next April.
Reviewed July 18, 2017
I am so grateful for Freedom Debt Relief. It was easily and fast. They have all the tools you need. I wouldn't have made it this far if it wasn't for them. I'm so happy my debts are finally finished. I recommend them 100%. You won't go wrong with Freedom Debt Relief.
Reviewed July 18, 2017
My wife and I had a financial hardship, back on 2015 and we were paying monthly bills to credit cards in amounts closed to minimum. Thru Freedom Debt Relief we have been able to pays almost the whole CC accounts with less interest rates, and paying less monthly payments. Great deal with this company to get out of debt quickly.
Reviewed July 18, 2017
I felt like I was drowning in debt and feeling very helpless when these nice people came along. They have helped me see the light at the end of the tunnel and have negotiated settlement after settlement for me. I can see the end of my debt in the not so distant future.
Reviewed July 18, 2017
I am so happy that I found you to help me with my debts. I also get to go to the dashboard to see how my accounts are doing and which ones are being paid off. I would be more than happy to recommend Freedom Debt Relief to friends and families. I just do not how come it took me so long to find you and your help.
Reviewed July 18, 2017
I have been very satisfied with Freedom Debt Relief. Everyone I have talked to has been extremely helpful. I am happy that I will finally be debt free in a few short years. I will be recommending this service to friends and family should they need help with their debt.
Reviewed July 18, 2017
Amazing. So happy that your company was able to help me clear the debt. Anybody I know that needs help with clearing their debt I'll be sure to tell them about Freedom Debt Relief. I didn't want to file for chapter 7 and have it on my credit for the next 6 years of my life. Thanks SOOO MUCH!!
Reviewed July 18, 2017
They are great! Super easy to work with. You can always get a hold of someone on the phone with no problem. Very understanding of everything. Very happy. I have recommended them to family and friends who are all very satisfied as well.
Reviewed July 18, 2017
My experience has been very helpful. They have settled three of my debts and working on settling two more. When I call they also are so helpful and answer all my questions and let me know when I need to fax them any information I get from a credit company.
Reviewed July 18, 2017
I have to say, I'm grateful to have joined this program. It has made my monthly payment much easier. Couldn't have not get my debt down without their help. I would definitely recommend this program to anyone that's struggling with paying their monthly bills.
Reviewed July 18, 2017
Generally happy with FDR. A few mix-ups on payments to one account that took 4 months to fix. Negotiations have been good. Can't really complain. It's a big company, I assume. Once I didn't get an email with downloads requiring my signature, but FDR followed up and it was fixed. Good organization. Follow-up is good. Glad I joined.
Reviewed July 18, 2017
Working well, with me when I have a question. Help me set up the account and read how the program work when look at sheet. I been with the company almost two years and they are doing great. I have told some of my friends about the program so maybe they would join some day.
Dear Mr. Edwards,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I have been very pleased with help and way my account has been handled. People have always been helpful and pleasant. No matter how big or small my questions are they always ready to help. I would and have recommend Freedom to friends.
Reviewed July 18, 2017
We reached a settlement with Bank of America, paid a couple months then there was something wrong with mailing the money. No one said if B/A changed the address or FDR, or CFT. It wasn't me but I'm the one they came after. I contacted NLLG right away. Now it's 6 months later and still not settled. Meanwhile the lawyers are mailing documents to your California address and it takes a month to get faxed to NLLG in Oklahoma. Surprisingly your loan company now says I'm a wonderful candidate for a 25% interest rate loan (for 54 months)! I would have to pay FDR for reaching a settlement with the outstanding lenders then pay the same rates the credit card companies were charging. My dashboard says these debts should be settled by 2020. That's much sooner and with no interest? I don't get it.
Dear Lois,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Freedom Debt Relief has taken a huge weight off my shoulders. They were able to negotiate substantial debt reduction and have enabled me to make monthly payments that I can afford. They have also been able to make most of the collection calls stop. Thank you!
Reviewed July 18, 2017
Very helpful with getting all my debt organized. I always get a weekly e-mail on my successful progress to reaching my goal; which is of course to become debt free! Thanks so much Freedom Debt Relief for helping me through this hard time in my life.
Reviewed July 18, 2017
Freedom Financial is the best program we have ever dealt with. We have been able to call them to discuss issues with our debts. They respond immediately with emails, and they have cleared up over 2/3 of my and my wife's debts so far. We can add other debts with ease, and choose how much money to keep on our account for them to use. Adding money is easy also. All in all, a great experience!
Reviewed July 18, 2017
John ** did a great job helping me seek the help I needed for debt relief. He was very professional, and such a great help!! I would recommend him to other clients, and look forward to results with Freedom Debt Relief.
Reviewed July 18, 2017
I see there is money on my account but yet some small debts are not been paid. I still get calls from debtors. I thought this was going to help talking to them before the overcharges got bigger but I guess not. If there is money why not pay them off already.
Dear Laura,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
As a client from Freedom Debt Relief, I have to say that I am satisfied with the service. I am still few more months to finish with my debt, but I have to say the FDR has been helping and supporting me during all these years. FDR has been answering all my questions since I joined the program. I can not wait to end these debts and at the same time say thank you for the help and support.
Reviewed July 18, 2017
I'm so pleased I found out about Freedom Debt Relief. I knew I wasn't getting anywhere with all that I had. I knew it would of been years until I seen the end. With Freedom and all they have done for me the end is next year and not too far away. Thank You Freedom Debt Relief.
Reviewed July 18, 2017
Unfortunately we found ourselves in debt which had accumulated beyond our ability to pay. We did not want to declare bankruptcy as we didn't feel it was ethically appropriate. We tried to negotiate with our creditors for lower interest rates and lower monthly payments. They refused to work with us so I began researching for debt repayment programs. Freedom Debt Relief appeared to have excellent ratings so I decided to contact them. From the very first phone call they were very helpful and compassionate. They thoroughly explained the program and what specific steps would need to be taken to move forward.
We have been working with them for one and a half years and they have successfully negotiated with several creditors to lower our balances. We have paid off half our debt and hope to be totally debt free in 2019. We chose a monthly repayment amount that fit into our budget and whenever I have a question or need to make a change to our draft date they have been more than helpful. I would highly recommend this company to anyone who might need this service.
Reviewed July 18, 2017
Freedom Debt Relief helped me reduce my debt by over 50% and they can do the same for you when you are in over your head. Their expert assistance has proved invaluable in navigating a path out of debt. Highly recommend their professional service to all.
Reviewed July 18, 2017
Freedom Debt Relief was a safe and reliable place to help me with my debt. It was easy to do and they helped me with anything I needed every step Of the way! I would recommend Freedom Debt Relief to anyone and would even use them again myself.
Reviewed July 18, 2017
It's been good, but I'm still in debt up to my ears. I would like to speed up things but would need to find a decent job. At 61, this is tough. My background is radio, and it's a young persons career these days.
Reviewed July 18, 2017
Very pleased with all of our dealings with everyone. If we do not answer e-mail quickly a phone call is made. That makes the process move along nicely. If we have a question it is answered quickly and to the point. Everyone we have dealt with have been courteous and kind.
Reviewed July 18, 2017
If you follow the program, read through and understand, not be afraid to call and ask questions, it is great. I am almost done and it has been a great blessing to shed this and not have all the issues.
Reviewed July 18, 2017
From the first person I spoke to going forward I can say that I have very good customer service with only one incident which was resolved. But I think that Freedom Debt Relief should go over in depth a bit more with the client of what they can really afford going forward with this down the line. I have had a few issues this past year but I will be on track again, but I think I liked what I heard so much I may have not realized further down the line any hardships that may arise.
Reviewed July 18, 2017
I've been working with Freedom Debt Relief for over a year now. After being in and out of work for over a year I was always in a bind, The alternative from Bankruptcy was FDR. I can't say anything negative at all with this company. I have had absolutely no issues with the professionalism, the knowledgeable staff, and my debt getting resolved in a timely manner. All around great experience so far. Thank you.
Reviewed July 18, 2017
Customer service couldn't have been more pleasant and accommodating. They treated me with the utmost respect. However my account seems to be outdated. I have satisfied accounts outside of the program but despite my notifications they have not been reflected. They include Discover and Barclays Bank.
Reviewed July 18, 2017
After my separation I was left with a whole lot of credit bills. Thanks to Freedom Debt Relief I am on my way to a new start. The process at first look and felt long. Not having to deal with those bills I didn't notice how fast time has past and I am almost done with my burden. They are great working with what you can a month. However, when you have extra money you can add to your account to give them a little more power to negotiate.
Reviewed July 18, 2017
Freedom Debt Relief is one of my wife and I better idea. They have done everything that they told us at the start. I think that is one the best recommendation anyone can give a company. I hope this helps anyone who is thinking about using this company. They’re very good.
Reviewed July 18, 2017
Thank you very much for the great help you have made to me. Believe me I going to tell everyone who needs help about what you did with me. Thank you very much again for all the help you have made to me. Gods bless you and give you all the power to help anyone who needs help.
Reviewed July 18, 2017
The Debt Relief Program has been very helpful in addressing creditor payment after a devastating life experience. Job loss was a result of military service disability. Income went from $43,000 a year to $$15,000 and early IRA drawdown. I was headed to bankruptcy, but this option prevented bankruptcy. Working part-time now and have had good success in the program.
Reviewed July 18, 2017
Very blessed that you could help me and my family! It has been such a relief because I was so overwhelmed. Call after call was so stressful and unbearable. Debt is no joke and I have learned a great lesson! I don't know what I would've done without you guys! Thank you!
Reviewed July 18, 2017
Every person from start to finish was professional and helpful. Never once were they rude or acted rushed. Any request I made, or question I had was acted on promptly. The communications were always timely and kept me informed every step of the way.
Reviewed July 18, 2017
My husband and I have had a great experience with Freedom Debt Relief. They are easy to work with and have helped reduce our debt significantly. I would suggest them to anyone in need of help getting control of their finances.
Reviewed July 18, 2017
They have generally done a good job. I wish some of the balances were reduced more and final payoff was sooner. Maybe things will go faster as time goes on. I would recommend Freedom for those with substantial debt. Perhaps my wife may also look into FDR.
Reviewed July 18, 2017
Everyone always nice, courteous and understanding. I've never felt like anyone has judged me for my bad money decisions. Always willing to help me and answer all my questions with expertise. It was a little tough to start with but up to now the whole experience has taught me how to manage my budget and my spending to stay within my realm. For that I say thank you very much!
Reviewed July 18, 2017
On top of things, notifies you if anything happens. So professional and courteous. Could not have found a better company. Thank you so much for your help. I could not have done this without you and it is such a relief that I will soon be debt free and no credit cards. That are all gone.
Reviewed July 18, 2017
After my daughter passed away from kidney failure I helped her son and daughter (17) pick up the pieces of their life and move on. I was on social security and had used 4 credit cards until I was so far in debt I didn't know how I would ever pay them off and didn't want to declare bankruptcy. FDR popped up on my computer as I prayed for an answer. I was impressed with FDR's background and services so I called and was even more impressed with the agent. I signed up and to this day I am extremely pleased for what they have saved me and happy that my credit is improving! No more credit cards for me!
Reviewed July 18, 2017
Freedom Debt has been the best for me and my family. They have helped me settle half my debts so far and in less than 2 years should have the last half settled. They are always quick to answer my questions and very helpful when I need them. Thanks Freedom Debt!
Reviewed July 18, 2017
Working with Greg ** the past couple of days has been an amazing experience. He took a situation that I was having severe anxiety over and minimalized it in a brief amount of time and showed me there is light at the end of the tunnel!! :) It has been a great pleasure getting to work with him.
Reviewed July 18, 2017
I would recommend this program to others. I would explain your debtors are not negotiated all at once at the beginning of your program. Your debtors are negotiated one at a time. This was confusing to me when I first started the program. I love you can go on the computer any time and check on your progress. Keep up the good work!
Reviewed July 18, 2017
I was in real trouble financially and had nowhere to go. I spoke with this company and they brought me back to relaxing and leaving everything in their hands. To date they have saved me thousands and paid off a few collections. I would recommend them to anyone in debt.
Reviewed July 18, 2017
Any problems or concerns I have are easily corrected by these caring people. They are not judgmental but filled with encouragement. Very easy monthly payments and calls of encouragement each time they settle an account, they are also very easy to contact not like other companies.
Reviewed July 18, 2017
I took a chance this company might be able to help me and they have far exceeded my expectations. I would recommend them to anyone wanting to eliminate their debt. I am a widow and thought I would have to declare bankruptcy but Freedom Debt Relief has taken that worry from me.
Reviewed July 18, 2017
They have great customer service and always available to answer any questions. Very nice and informative staff. The lawyers are personable. They follow up after calls and consistent. It was a little delay on getting started but took off after we gave all the information. Great group of people to work with.
Reviewed July 18, 2017
The main problem I had was nobody would keep me informed in what was going on with the progress of any upcoming resolving of debt. Need more contact with client and not rely on the dashboard. You did take care of all the debt I had.
Hello Mr. Herberger,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I feel like I've had no contact. No phone calls concerning my last three accounts. I wish someone would have contacted me to let me know what's going on instead of me contacting them. I would hope in the future that someone will be contacting me and helping me understand what is going on.
Hello Mr. Dominico,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I am very pleased how FDR has handled my creditors. They have resolved my issues with professionalism. Couldn't be happier. They are for sure the place to go to when you are having credit problems. I would recommend them to everyone.
Reviewed July 18, 2017
I like the program and it is very helpful. I'm just struggling right now to financially make my payment each month. But I know that my fault. But overall the program is great for getting out of debt I think.
Reviewed July 18, 2017
Freedom Debt Relief has been an awesome company to work with. This was an alternate option other filing for bankruptcy. So far it has been a good experience. Before enrolling to the debt relief progarm it was very difficult to make ends meet even with two jobs.
Reviewed July 18, 2017
I'm very pleased with the staff and the program. I'm very happy I decided to work with Freedom Debt Relief. I feel better every month. I know it's hard to admit when you're in over your head but to find out there is a company like this is a breath of fresh air.
Reviewed July 18, 2017
Phone conversations provided me with answers to questions that I have asked for four months. Your customer service people are good people; your reaching out and communicating with your customers leave a lot to be desired. The dashboard does not have a place for FDR to respond to individual clients.
Reviewed July 18, 2017
Freedom Debt Relief is doing a fine job for me! I have 2 or 3 more years to go before my debt is solved! However, I wish that it could be resolved sooner than 5 years, but that is what they told me! Everyone is very courteous and concerned with me! I would recommend them to others if asked!
Reviewed July 18, 2017
I have had a great experience with Freedom Financial. I am happy to have the burden of years of debt down to a minimum. I would recommend this company to anyone that was in direr straits like I was. A relief of knowing there is a light at the end of the tunnel.
Reviewed July 18, 2017
We were originally told all our debts on your program would be settled in 4 years. Now it appears to be about 6 months longer than that. We also weren't aware that the settlement fees would be as high as they are nor did we know there is a $10 check fee for each installment you make to our creditors on our behalf. Otherwise, we are happy with the amounts for which our accounts have been settled this far.
Dear Mr. Stern,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Things easily got out of hand with credit card debt. I was barely hanging on with making the minimum payments on most of my credit cards. Thank goodness I heard about Freedom Debt Relief. I spoke with a very kind and informative representative who helped me get set up in the program. I just pay them a specified amount every month, and they take care of paying my creditors. They even helped when one of my creditors threatened a lawsuit. Now I'm about halfway through the program and I can actually see the end of the tunnel. I would highly recommend this program for anyone who has found themselves in my situation.
Reviewed July 18, 2017
After my hospitalization in December of 2014 for diabetes I was put on two insulins and three medications. All very expensive even after insurance. Over $2000 a month and had to wait for six months to get on Medicare. Called all card companies. Being up to date on all payments I was running out of money. They would not work with me at all. Did not care. Freedom Debt Relief did. Received an info letter in the mail. Made the call.
Reviewed July 18, 2017
Just the peace of mind I have received by Freedom Debt Relief handling these debts has been a blessing. Thank you. Thank you. Can't wait till this issue are finished and I can finally be done. The settlements have been fair and well done.
Reviewed July 18, 2017
My experience working with this company had been such a relief. Two of my debts have been settled in the first great of the program and I'm working on my last. The team is very cordial and efficient in getting you in contact with others who specialize in a issue you may have. I love this company and will recommend them to anyone.
Reviewed July 18, 2017
Before I came to know this debt relief company I didn't know what to do about my debt I accumulated. I did some research online and found them. They have been nothing but a HUGE help to me. So far I have 3 of my debts settled! I highly recommend them to anyone that is in search of getting their credit and financial situation back on track. Thank you Freedom for everything!
Reviewed July 18, 2017
I love the Program A lot. I just feel that things would be a lot better if there was more communication with me and my accounts. So going forward I would love for someone to just check with me on like a week to week basis or month to month.
Hello Mr. Reed,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Love how Freedom Financial have handle my credit cards accounts. I know now how to not over spend. PAYING cash for things is great. I'm happy that I finally got the help I needed. Thank you Freedom Financial for the amazing job you all are doing for my credit and keeping me in line with money.
Reviewed July 18, 2017
I was at a point when I signed up that I was just drowning due to debt left to me by my ex-husband. I am now just one year away from being debt free and I am so excited! I have had all of the bigger accounts of mine settled already! I had two different ones file cases in court against me and the legal team was so quick to resolve them and stayed in constant communication with me! I have had an absolutely amazing experience with Freedom Debt Relief!
Reviewed July 18, 2017
Always answered all my questions. Always willing to help me out with any concerns about the creditors. Had 13 creditors and I am on my last one. I am very pleased with the way they handled each one of them and saved me a bundle. Looking forward to graduate.
Reviewed July 18, 2017
I thought I had no choice and thought I was going to have to file BK, but thanks to the help of Freedom Debt Relief I am almost debt free. Now I can get my life and financials back on track. I was skeptical at first because you hear about all the scams that are out there in today's world, but they have shown me they are not a scam.
Reviewed July 18, 2017
Freedom Debt Relief team has proven to be dedicated to their work from the beginning I signed up with them. Their loyalty and professionalism sets them apart. I am grateful for all the hard work they have accomplished on my behalf. I would recommend this wonderful organization to anyone who needs assistance to become debt free.
Reviewed July 18, 2017
Freedom Debt Relief worked with me and my huge amount of unsecured debt. They put together a plan that allowed me to see a light at the end of a tunnel. They were easy to work with and together with NLLG it has been a great experience.
Reviewed July 18, 2017
I am happy with the service I have received. Every time I have called to ask a question it has been answered clearly. My debt has been handled promptly and without Freedom's help I would take years to be debt free. Thank you Freedom Financial for your help.
Reviewed July 18, 2017
I was in so much debt, that I was only able to make the minimum payments, and the charges were getting higher. I decided to look for a debt relief program to ease my financial burden. After searching online I ran across Freedom Debt Relief, I made the call. They were upfront about cost and how the program worked, they were very professional, informative and courteous. They did not pressure me into their program.
Reviewed July 18, 2017
I've had a stress free experience using Freedom. Everyone is very helpful. I'm so happy with Freedom and thankful. I hope other people call them, they will feel so much better after talking with a representative. Don't wait, make the call, then you can move on and there is a light at the end of the tunnel and it's not a train, it's freedom pure freedom.
Reviewed July 18, 2017
They were very helpful at a time when things were starting to go bad for me. I was told of what was happening during the process. I would recommend them to a friend. They work very hard for your interests. Everyone I spoke to was pleasant and helpful.
Reviewed July 18, 2017
They are a pleasure to work with. No judging of your debts. Also happy to talk to me when I call with a question. Great experience. I would and have recommended them to my friends. I am halfway to being debt free. I will never be in heavy debt again.
Reviewed July 18, 2017
It was not an easy decision for me to consolidate my debt, but then I spoke to a representative at Freedom and they made it sound like a great idea. The staff are very professional and patient, they take their time in explaining step by step, and they keep you informed of every action they take on your behalf. The best so far.
Reviewed July 18, 2017
I enrolled with Freedom in 2012. Here I am in 2017. Was suppose to be done last month after 4 years and 8 months of this BS and if I wouldn't of check online I would have never known it was going to continue. With having access to the online portal it shows how much you have in your account to have creditors paid off and there was more than enough to pay it in full. Be better off going bankrupt and waiting 7 years than going through this joke of a company.
Dear Joshua,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
You guys at FDR are awesome!! Even though I'm not debt free yet... having you on my side has taken a giant burden off of my shoulders. I couldn't have come as far as I have without you and your courteous staff behind me!! Thank you so much!!
Reviewed July 18, 2017
I was quite please with Freedom Debt Relief. I had 5 accounts in the program. Two of these were handled almost immediately. The third on was the largest and a deal was struck and payments were made over a couple of months. Then, it seemed that I was stuck with 2 small accounts that just didn't go anywhere. I called them and was always told that something would be done in a matter of weeks. Still waiting.
Hello Mr. Azemar,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Great company and program, just wish a bit faster on resolving the debts. The customer support is good, but need more definite answers for planning. The concept is great and helps out in a big way. I would recommend Freedom to anyone that needs to get out of debt.
Reviewed July 18, 2017
Freedom Debt Relief solved my credit problems with almost no effort from me. It has been less than 2 years and I am close to completing my goal of paying off all my credit cards! My credit score is already improving and the relief I feel when I pay my bills is indescribable. Don't drown in credit card debt, let Freedom Debt Relief throw you a life line!
Reviewed July 18, 2017
I love the way you guys have helped me and made this transition so simple. Thanks you. Now I don't have to worry about getting harassing phone calls because you guys do all the work for me. I would recommend your service to anyone out there who needs help to rebuild their credit or is having problems with credit cards.
Reviewed July 18, 2017
Freedom Debt Relief has lived up to its name for sure. For two years now they have taken care of everything and have resolved my debt by more than half! I pay an affordable monthly payment that is automatically removed from my checking account. It couldn't be easier. I highly recommend anyone looking to be debt free to go with Freedom Debt Relief!
Reviewed July 18, 2017
I am really pleased with any experience I have had with Freedom Debt Relief up to now. It was a little overwhelming at first, but we have most of our debts paid off now and I couldn't be more pleased. Everyone I have talked with has been more than helpful. Really pleased.
Reviewed July 18, 2017
Good experience. Would like more personal contact with reps. Happy with the process. Wish it wasn't as slow as it is. I have issues using the dashboard. Seems like I always have trouble signing in. Other than that I am satisfied.
Reviewed July 18, 2017
So far I am happy with the progress of settlement of my accounts! When I look up my account it is very easy to find them online and check each one out! I can count on their customers service to look up anything I am not sure of. I would definitely recommend their help to help getting your account settled!
Reviewed July 18, 2017
I was feeling buried in debt. I literally heard an ad on the radio and decided to call. That was one of the better decisions I've made. They came up with a payment plan I could sustain, but more importantly I've learned that I can easily get by without credit cards. It was challenging at first. I've also learned how impulsive I can be when it comes to buying things. I've learned to curb that impulsiveness. Thanks to FDR.
Reviewed July 18, 2017
Customer service is excellent. Whenever you call someone is always there to help you and do their best to solve your problem big or small. They are very friendly and happy to assist you with whatever you need... Thank you for helping me this far.
Reviewed July 18, 2017
Company not great with communication. I have two garnishments even though I reached out to the company when I got notices before they had happened. I never heard back from the company and the garnishments went through. Other than that payment they set up is reasonable to pay off debts. The garnishments on the other hand are not.
Dear Jacob ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
The majority of my debt was resolved in a reasonable amount of time. One debt was reported as being paid off but one year later I discovered that the final payment was not paid. It was an effort to get that issue resolved. The last debt to be paid remained on the account for more than one year even though I had enough funds in my account to resolve it. Customer service repeatedly said that it would be looked into, but nothing was done. Recently I was told that the debt was "written off" but it was my responsibility to prove that to Freedom before my account can be closed.
Hello Ms. Davis,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
The whole program has been working great for me. Easy to do. Everyone is very helpful and questions are answered in a timely fashion. It made for a less stressful time for me. I would recommend this program to anyone who is drowning in debt.
Reviewed July 18, 2017
I am very disappointed in Freedom Debt Relief. It started out to be a 44 month program. We even paid more a month to finish early. Things went well for about 3 or so years. Accounts were being settled in a timely fashion. We were to be debt free Nov. 2016. That date kept changing. I feel we were misled. We were even told at one point there would be extra money coming back to us because we had more than enough money in the account to settle everything. Nothing more has been done in months. Now I am being told you have to have so many clients with the same account names to get a good settlement. It seems this is never going to end and stays on our credit report. I would think you would want to see our credit scores being helped. I give you a zero rating at this time. I don't even check the monthly statements, What's the use. They never change.
Dear Linda ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Freedom Debt Relief agents are really excellent in their work. At the beginning of this process, I was explained in detail how it will all go, and that's exactly what happened. I am so relieved that I am down to 2 (out of 8-9) accounts, and it's all thanks to this great company. Honesty, professionalism, and great work. Thank you Freedom Debt Relief.
Reviewed July 18, 2017
From the first interaction I had with Robert it has been very pleasant. I was made to feel at ease with my decision to seek help with my debt. He has answered all my questions and eased all concerns I had.
Reviewed July 18, 2017
When you call the 1-800 number everyone is polite, professional and helpful. The program works, I have about a year left and I am so looking forward to being debt free for the first time since I was 18 years old. Never had to wait to talk to someone at the 1-800 number and the online website is very helpful.
Reviewed July 18, 2017
Freedom Debt Relief is a great program. I truly believe it was the best decision I ever made to get out of debt! They have great customer service that is always there to help you with any needs! Thank you Freedom Debt Relief!
Reviewed July 18, 2017
Michael was very helpful and walked me through all steps very thorough. Thank you for your help. So far so good except I cannot delete my name and phone number from the Discover account. All of the people at FDR have been really knowledgeable and helpful.
Reviewed July 18, 2017
I feel I can manage and tackle my debt easily and with a lot of support. I don't feel overwhelmed. I would recommend this services to anyone seeking to eliminate debt. I don't have anything else to write other than great customer service and easy tools.
Reviewed July 18, 2017
With our Freedom we would have never been freed from our debt. Feels great to see the light at the end of the tunnel. Customer service was great handling any issues or questions along our journey. Best decision we made.
Reviewed July 18, 2017
I was very skeptical at first. Always arguing about this and that as time was passing. When I was seeing progress I became more comfortable. I recommend everyone to give them a chance. If I never took the leap of faith. They say it would cost me $100,000.00 in interest.
Reviewed July 18, 2017
Freedom Debt Relief, has help me settle a debt that would have taken more than ten years to take care of in a couple of years, I am down to settling my last debt and they have been a great help by giving advice and encouragement to push forward and help me settle my debt and I am very grateful for all they have done.
Reviewed July 18, 2017
I had over $35,000 in debts, credit cards and revolving credit accounts. I would have never been able to pay it all off in my lifetime. Through Freedom Debt Relief's program, about half that debt is paid now (in about 2 years) and the remainder is on schedule to be paid in about 2 more years. On average, Freedom Debt Relief has been able to negotiate with my creditors to settle my debt for approximately half of what I owed. I am extremely grateful!
Reviewed July 18, 2017
I have been a member for two and one half. My debt is going down. There are several credit bills that have been totally paid and I am working on my last one. I have one and one half years to go then it's freedom. I have learned my lesson well and I do not trust snake oil salesmen any more.
Reviewed July 18, 2017
The process was easy and the people were great and courteous, they helped you with everything questions how to get started, helped with every step of the way. They keep you in the loop on everything. Keep you informed on each bill you are paying how much was lowered. They work hard on your behalf. They are always there for you. Would recommend to friends family and everyone.
Reviewed July 18, 2017
Suffice to say, no one wants to get into a situation where you need Financial Freedom's (FF's) services. However, if you do get into such a situation, FF is outstanding. Staff are professional and courteous - a big plus for me - and I have never had to wait for the answer to a question. The payment system is simple and progress is easily monitored through the "Dashboard." I give FF my highest recommendation.
Reviewed July 18, 2017
Very knowledgeable and helpful employees. Make you feel confident about the process. Keep you up to date on your progress throughout the program. My progress went slower than most but generally a good experience. The flexibility helped a lot. Would use again if needed.
Reviewed July 18, 2017
Freedom Debt Relief is an amazing organization. They explained how they would handle my case and were upfront and honest with my expectations. The web-based tool is easy to use and breaks down the details. I would definitely recommend them to friends and family.
Reviewed July 18, 2017
FDR has been great. Customer service has been good also. All my small accounts have been handled with ease. I am now dealing with my largest debt and I call FDR often. There is so much confusion. I wish I could get clear info each time I call. I feel that only leaders can give me the correct info. FDR has grown so much. With that growth, as with any company, I find customer service diminishes.
Reviewed July 18, 2017
I see an improvement in my credit score already. Plus it is a pleasure not having to deal with the calls from annoying credit card companies. I can just refer them to Freedom financial. I also like that when I needed to lower my payments I was able to do so. They really worked with me.
Reviewed July 18, 2017
I am very happy with the help I have received from FDR! When I have a question it is answered in a reasonable amount of time and the display of my account and what they are doing now and next is very easy to understand!! I appreciate it all very much!
Reviewed July 18, 2017
Freedom Debt Relief is the most helpful, on point, straightforward process. They help guide you onto the right track & get your life back. I couldn't be more happier with their service. Would highly recommend Freedom Debt Relief's service!
Reviewed July 18, 2017
All the people have been great in communicating with me. They told me in the beginning it would be 3 years to pay off all my credit cards and it will be 3 years in September with them paid off. I would highly recommend them.
Reviewed July 18, 2017
Freedom Debt Relief is a great company that helps you get rid of your debts and get your score up. I highly recommend Freedom Debt Relief to anyone that needs help paying off their debts and raising their credit score. Their customer service is very helpful.
Reviewed July 18, 2017
We had accumulated a lot of credit card debt and without this service it would have taken us over 30 years to pay it down. We have saved a lot of money and this is so much easier than doing it on our own. Highly recommend it if you find yourself in debt and want to pay it down!
Reviewed July 18, 2017
This has been a journey that could have been a nightmare. Freedom has made this an enjoyable experience from day one. The customer service representatives were always helpful and very courteous when I called. They encouraged me with each conversation. Thanks for helping me take control of my life again not being indebted to the credit card companies.
Reviewed July 18, 2017
I have been excited to pay off my debt. I feel I didn't get full disclosure on how you were paid. I just didn't understand the process. I also think the charge for sending payments to my creditors is high. I feel the person who signed me up was the person who should of explained things better. Everyone I have talked to since has been very kind, professional and helpful.
Hello Ms. Geisser,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
They negotiated and lowered my debt for each and every one of my creditors. They even provided legal assistance. So far my debt has decreased over $13000 from the original $25000! What would have taken over fifteen years to pay off, will resolved after 3 and a half years in the program.
Reviewed July 18, 2017
I have learned that credit card debts can be crippling when having a family. Thanks to Freedom Debt Relief has taught me how to respect and manage my finances. I now look at debt in a different light! I have a goal. My responsibility is to eventually be debt-free.
Reviewed July 18, 2017
Couldn't be more pleased with Freedom Financial! I am debt free now and never once did I have a bad experience! Great customer service and flexibility when I needed it! I would highly recommend this program to anyone with debt!
Reviewed July 18, 2017
I am so happy with how Freedom Debt Relief has handled my accounts. Most importantly, the level of professionalism and caring from every single employee has exceeded my expectations!! Each time I have called I have received excellent customer service. I am almost debt free and couldn't be more thankful for the help I received from Freedom Debt Relief!
Reviewed July 18, 2017
Anyone who has ever been in serious credit card debt knows how scary and isolating that can be. Freedom Debt Relief was amazing, and I can't even really express how much they helped me. It was not a short process (probably took about 4 years), but they helped me every step of the way, and I am completely clear of cc debt now. They explained everything thoroughly, and each time I called with a question, they were incredibly helpful and kind. I honestly cannot say enough positive things about them.
Reviewed July 18, 2017
Satisfied with the progress and success of the program in resolving my situation. The resources provided are helpful along with great customer service. Have worked with me on certain occasions on finding a resolution to my needs. Would certainly let others know about Freedom Debt Relief.
Reviewed July 18, 2017
It is taking way longer than I thought it would to negotiate my last settlement... also, the payments I make are so expensive. Also, the program itself is taking way too long... I feel like I could have negotiated my last debt myself a lot quicker.
Dear Lynn ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Amazing team work from start to finish. Debt Relief took over my financial matters and made everything easy for me. I would like to recommend FREEDOM Debt Relief if you having problems to pay your bills and/or your credit cards bills. I hope Debt Relief continue helping people like me and millions of others.
Reviewed July 18, 2017
I have been very happy with Freedom Debt Relief. They saved me and helped me to get out of debt when I was unable to do anything with it. I was sinking fast. I am almost finished with my plan and am looking forward to being debt free very shortly. I can't wait to finish and be done. Thank you Freedom Debt Relief.
Reviewed July 18, 2017
I am very happy that I chose this to resolve my debt. He really is going so fast. I can't wait til it's done. I had to use the lawyer that they recommended. It worked out very good. I get updated emails which helps me to look over things. Just love it
Reviewed July 18, 2017
I'm still working on the reducing my $65,000 credit debt with about a year left so far so good, collection calls have quit and credit is rising. Most the debt was settled for under 50% of what I owed and we have definitely grown on credit education.
Reviewed July 18, 2017
In dealing with FDR I have found out they are not just talk, they are Action which in my book shows real Leadership. They do just what they say they will and get it done. Their staff is highly trained and dedicated to helping you solve your problems from day one. I would highly recommend FDR to anyone.
Reviewed July 18, 2017
Greatest decision I've ever made to become debt free! FDR makes it simple and easy to enroll and track your progress while in the program. You choose when you want to pay monthly or biweekly and they reduced what I owed by more than half. Customer service is always very informative and helpful and I couldn't say enough great things about FDR. Yes, at first your credit will take a big hit at first so make sure you are ready for that. But cutting up all the credit cards and not being stuck with high minimum payments was WELL worth it.
My credit is building up now and I enrolled in the 4 year payoff plan which def beats the 30 year payoff making minimum payments to the credit card companies. Mortgages and car loans are not affected but again, this will affect your credit score. You CANNOT open a line of credit with any credit card or for example (a loan for a bed set) or you will forfeit the program. Needless to say I am happy to become debt free and this program makes it easy! Thank you Freedom Debt Relief!
Reviewed July 18, 2017
Very happy with the way Freedom has been handling my debt resolution. I have been a part of the entire process and they keep me informed and up to date with every settlement. Very happy with the outcome of my cases. Freedom continues to be to problem solver.
Reviewed July 18, 2017
I had to opt and end early for other reason but not fault of FDR. They were great to work with. Customer service always handled everything I needed done, I completed plenty or creditors with no problem, and communication was awesome. I would definitely go through it all over again with them if need be.
Reviewed July 18, 2017
I have called many times with no results. They don't have a number they need for a account. I cannot get it. The account is closed. Would have to go into bank to get it. Each time I call they say, "No problems. We can do this." Each time I call the same thing, "Where is the number,. I say, "Can't get it." They say, "No problems. We can get it." No results. Different stories each time I call. Very angry and frustrated. Need info that is correct and follow done.
Dear Martha,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I'm so glad I chose this instead of bankruptcy, Freedom is exceptional people of working with you, no matter who you talk to these folks are great and they don't give up. They have taken so much stress off me. I am very thankful for choosing Freedom Debt Relief.
Reviewed July 18, 2017
They did what they told me. I'm almost done with my debt... they work hard to get a best deal when it time to deal with debt collectors... great work FDR. I never thought since first day with them that I made bad decisions... they always took care of me when I needed.
Reviewed July 18, 2017
Very dissatisfied with this program, would not recommend to anyone. Overpromise and underdelivered. Was told how easy it would be to pay off early, keep getting promised that it's almost finished, cannot give me any info or help to expedite the process, asked repeatedly.
Dear Heather ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Freedom Financial has been a lifesaver! They really went to bait for me and helped reduce the amount of my debt and set me up with a realistic monthly payoff amount. So far things are going smoothly and my debt is being paid down. In a little over a year I'll be paid off. Great company!
Reviewed July 18, 2017
This site has enabled me to reduce my debt. Less stress and easier to manage my bill paying. They are always there to help you. I can't say enough about Freedom Debt Relief. They always protect your information. And advise you when you need advice.
Reviewed July 18, 2017
Freedom Financial has been a godsend to us! They work hard to resolve your debt as quickly as possible and keep you informed of their progress every step of the way. They also work with you should your financial status change (unemployment, etc.) regarding your monthly payment. I also encourage anyone who enrolls in their program to take advantage of their legal team who will take care of any and all issues that may arise.
Reviewed July 18, 2017
The accounts that have been resolved have been half or less what was wed. It's definitely helping me get back on track. I am able to live a more financial sound life due to their help. I'm now able to begin again rebuilding my finances.
Reviewed July 18, 2017
Would like if you were able to get on smart phone as I do not have a computer or internet. Would also like more communication as to what is being worked on and the progress that is being on that. Customer service is wonderful and always helpful with any problems you have.
Reviewed July 18, 2017
Relieved is the one word to describe how I feel. The reps have been nothing but superb looking out for my best interest. I have passed information onto friends that are in the same situation I was in.
Reviewed July 18, 2017
First off, I do want to thank your staff for what they have done on my behalf. My issues are with going over my original contract by 15 months with little info about why. The Capital One account shows in progress despite being paid off for more than 2 and a half years (haven't received a satisfactory answer as to why). I have less than $5,000.00 left to be negotiated and $6003.00 in my "savings" (how much more needs to be saved to settle these accounts?). You wrote in FAQ that a separate account is good for settling in a faster time and that I control it because it's my money. If so, why is there no interest being accrued. Why am I being charged $7.25 a month to maintain this account and if there is interest being accrued, who gets that money?
I also want to know how am I going to get my leftover money back after graduating from the program? I hope you understand my concern. I'm going on 5 years on a 3 and a half year contract. I never missed a payment and did everything that was asked of me thus far. I don't want to go on for much longer. At some point we have to finish this program. Again, thank you for what you have done, but I believe we are in a position to do better. I'll be more than happy to talk to you in more detail over the phone or in person if necessary. I also want to say something about your customer service people - they are very nice and professional, but rarely have answers and always promise to call back, but never do. That kind of takes away from the experience.
Dear Keith,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Freedom Debt Relief has been true to its commitment to reduce my debt and is right on schedule as promised. While my credit score has plummeted that was to be expected and will improve as I stay on track to stay debt free.
Reviewed July 18, 2017
My oldest child was getting ready to apply to college. Financial aid was going to be sparse based on the combined incomes of my husband and I. I knew I had to get my credit cards under control and was unable to do it myself. An internet search brought me to Freedom Debt Relief. FDR negotiated well on my behalf and I am less than a year shy of paying off all my debt. I recommended FDR's services to a friend who also needed credit counseling.
Reviewed July 18, 2017
I'm very happy with my experience with Freedom Debt. They help me when I didn't know where to turn. The customer service is excellent, whenever I had a problem they were very nice and helping me solve it. They explain everything to me when I first started the program, so I could understand it. I'm happy I found them to help me in solving my debt. I recommend them very highly on helping anyone solve their debt problem.
Reviewed July 18, 2017
When first signing on to Freedom Debt Relief. I didn't know if they were a sham or on the up and up. It took 8 months to decide that they were respectable. I am into the 3rd year of a 4 1/2 to final payment, and so far, no lawsuits with any of our 23 creditors.
Reviewed July 18, 2017
Folks, Freedom Debt Relief is the only folks that helped me! I had tried to get the card companies to let me close the accounts and pay lesser amounts per month. They had me extended far above what we had originally agreed to so when I did get in trouble the card companies just said no, and wouldn't help me at all, I was blessed enough to find this company after checking on them with BBB and my state agencies. They passed muster and eventually I will be free of debt without declaring bankruptcy, which no one wanted to help me with either. It's a long road and it feels like it will never end but it will end, and though it's terribly hard sometimes it is a good thing and these are really caring good people.
Reviewed July 18, 2017
Still a little confused about what I need to do. I do not have my account numbers for the Capital One accounts. Also I need an email address where I can send back the forms I was to complete. Also, need a phone number to give the creditors who are calling.
Reviewed July 18, 2017
NEVER EVER was I told that Freedom would was going to make payments to the creditors. It was an assumption that Freedom paid the creditors and I would in turn pay Freedom. I am VERY dissatisfied, and would NEVER have done this consolidation if I had known that. OR... I would have negotiated with the creditors myself, as at the time of consolidation I was not past due with any of them. VERY, VERY DISSATISFIED.
Dear Janice,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Thanks to Freedom Debt I am on my way to being debt free and build back my credit. Thank you Freedom Debt for giving me back my financial balance and my credit worthiness. I receive such good service and personalize assistance on my account, I will recommend to my family and friends.
Reviewed July 18, 2017
It was a hard decision at the beginning because you don't know what is going to happen but you have to trust the process. For us everything happened as I was told. Very happy with the result. I would recommend to anyone that have to use this program to get out of debt.
Reviewed July 18, 2017
Freedom Debt Relief helped me to solve a debt problem of which I thought there would be no solutions to this financial problem. I honestly do not know how I would have resolved my situation without their assistance. Should you find yourself with insurmountable debt, I highly recommend their expertise and services.
Reviewed July 18, 2017
Freedom Debt Relief has helped me get back on track financially. I consolidated my debts to a monthly payment and saved so much money. Customer service representatives are professional and fast. Just one scenario I was not told that the creditor can subpoena you to court.
Reviewed July 18, 2017
When I needed to set up payments to catch up on payments the lady I spoke with was very helpful and extremely nice. I now feel like if I have a problem I can call for assistance and not be chastised for any issues. They are very good of keeping me informed.
Reviewed July 18, 2017
I would definitely recommend FDR to anyone that I know who is having financial issues. You guys have saved me thousands and I truly appreciate it. I only have a few short months left until this is completed. I can't wait until this is over. Thanks again for everything you've done.
Reviewed July 18, 2017
I have been pleased with the program. My only concern is the date I was given to be my last installment, all of my debt had not been resolved. It has been 5 months since the debt should have been resolved and there are still 2 accounts pending. No one has contacted me to let me know why, these 2 accounts are still pending. I would appreciate being kept informed.
Reviewed July 18, 2017
Freedom Financial has been a less than stellar experience for me. I've done most of the work myself and the communication I received from Freedom Financial is horrible. Most often I got a different answer from each agent I've spoken with concerning my balance/settlements, etc. and I would absolutely not recommend Freedom Financial to anyone.
Dear Jerline ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
I was very happy with the results of the debt relief program until the final two accounts. It has been months and no settlements have been proposed. I have enough in my dedicated account to pay one in full and suggested that to customer service via email but received a generic response about that depending on how much I have in my dedicated account. I have two and half more months left in the program and I am sorry that it is ending on this negative note.
Dear Ms. Fitzgerald,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
It was a great pleasure to deal with someone that's knows how to get out of debt. I also enjoy that the Freedom keeps contact with all the transactions that are done in your accounts. The emails that you send to show where you are at on your debts. Thanks.
Reviewed July 18, 2017
I am at the tail end, with only 4 accounts left to settle. There has not been any settlements or communication from Freedom Debt Relief at all in 2017. When I call to check the status, I would hear, "We are working hard to settle your debts." Recently they have changed the status online of my accounts to "strategic hold" or "Bulk Negotiation". Both classifications are generic. It seems that FDR is prolonging the process so that funds keep going to them. In the beginning it seems like negotiations and settlements happened relatively quickly, however recent lack of progress has been frustrating. Getting ready to withdraw the 3,000 in my account and negotiate the remaining 4 accounts myself. Customer service is always courteous when I call.
Dear Ms. Gibbs,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2017
Our experience has been GREAT!!! We are looking forward to being debt free. When we started this journey we were not sure we had made the right decision, but it has proven to be one of the best decisions of our life together.
Reviewed July 18, 2017
I was truly underwhelmed with debt when I was told about Freedom. I contacted them and they immediately took charge of the problem and set to work solving it. Thankfully, they saved me thousands of dollars and made paying it back super simple. We set up an automatic withdrawal once a month and everything has run smoothly from there. We're almost at an end of our trip and I would definitely recommend them to anyone who is in a financial bind and needs a quick and efficient solution.
Reviewed July 18, 2017
Great with lowering your payments. Great customer service. Very happy with the job they are doing to help me be debt free. It didn't take much time for them to start helping me bring the amounts and payments down. I would definitely recommend them to my friends and family members. You won't be sorry.
Reviewed July 18, 2017
My experience so far has been excellent. The only hitch to come up was that I thought you were canceling the credit cards and didn't stop automatic withdrawal from my checking account and Discover ended up drawing a payment from my account. I might suggest that you discuss this when signing up anyone. I have since gone to my bank and deleted any automatic withdrawals. The process to eliminate this debt will take 48 months but the relief was almost instantaneous. I feel like a 500 lb gorilla has been taken off of my back. Thanks!
Reviewed July 18, 2017
I have been very happy with the staff at Freedom Debt Relief. They have walked me through the process. Their legal team has also been helpful through out of the process. Bankruptcy is never the best process if you can avoid it. Freedom Debt Relief makes that possible. They setup the program and manage everything with an estimate of a timeline to complete the process on the timeline. We are running a little behind the timeline schedule but we are getting close to the final payment. I recommend Freedom Debt Relief... Give them a call.
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