Freedom Debt Relief

I was very happy with the service Freedom provided. I should have done it sooner. I just wish I would have known you have to pay income taxes on all the money you don't pay your creditors. I did not realize this until after I started the programs. Even after one creditor sued me, they told me how sorry they were after the settlement!

I searched high and low for something like this and when I found it, I could not have been happier. It really did help in so many ways! Customer service, products available and overall time of responses were all things that made this company excel! If it was not for FDR, I don't know where I would be right now, still struggling probably and hating it.

I loved the program until I got a 1099 form for the differences paid for taxes. I ended up owing over $11,000 due to not knowing the law and knowledge of having to pay back the difference of what I saved from the creditor. In the end, I ended up paying the same amount that I saved from paying the creditors. Also be careful of Discover. They are not willing to work with you!

I really had a great experience with them. They did resolve my debt in a pretty reasonable time.

Everyone at Freedom Debt Relief were professional, courteous and very informative whenever I called in to ask any questions about my account. The friendly staff are always available to ask any questions and they seemed to always have the right answers. I would highly recommend anyone interested in getting out of debt within a reasonable amount of time to give them a try. I started the program in November 2009 and they settled 6 credit card accounts for me within 3 years. What a relief it is to now be debt-free!

Freedom Debt Relief changed my life, and truly gave me back my freedom. They worked with me and communicated with me effectively and thoughtfully throughout the process, providing caring, quick, helpful customer service when I needed it. I trusted them and their program, and they proved that I was right to trust them. I am so grateful. They were always realistic about what to expect and informative about what was happening with my account.

I was in debt for almost 30 years of my life, living off credit cards and personal loans. After my job of 32 years was outsourced, I became very nervous about my debt of almost 100k. I needed help and that was when I find out about Freedom Debt Relief. I called them and they were very nice, professional and helpful, and I made up my mind that it's now or never or go bankrupt. After a few conversations by phone, they made a plan, and after 36 months, I could not believe I was debt-free. God bless everybody at Freedom Debt Relief.

I was asked how long I wanted to take to become debt-free. I selected a 2-year program. That did not happen. After 2 yrs. of large monthly payments, I was told I had one remaining loan. It would take 4 additional months to end my program. After the 4 months were completed, they continued to take money out of my TD Bank account. I had to close the account to stop the transaction. It took about 30 days plus a complaint letter to the BBB; then my money was refunded.

Freedom Financial was a great tool in helping get out of the burden of debt. Freedom Financial was a great tool, and it took about four years to get out of debt, but it's off my back now. I'm debt-free now. It's great to have Freedom Financial for their support and help. Thanks, guys.

Overall, I was very pleased with Freedom Debt Relief. They took care of settling the credit cards. My concerns are: I wish they would have told me which credit card companies are very reluctant to settle. I was actually sued by a credit card company I listed with Freedom. This is a very black mark that is more harmful than the settling on credit cards. When I looked at my credit report afterwards, I noticed the numerous wrong addresses the credit reports had listed for me.

Freedom does a great job of selling the program to you. They do a great job of getting you started on saving to pay your debts. Where they lack heavily is in customer care. I called many times for advice on what to do regarding a creditor taking me to court. All they could say was they were not lawyers so could not give advice. This is not what I wanted to hear. I would not like their legal advice but one would think they could give experience advice, as I am sure this happens a lot. So don't be fooled into thinking your creditors will not take you to court because they will and Freedom Debt will not be there for you. So I ended up taking a loan and paying this problem off, which is what I should have done in the first place. Would I recommend this company? NO.

After two years working with FDR and $14,000 paid into it, they only had one account for $1400 settled, and one account in a "structured settlement". I had two other accounts left to settle, but one of those decided to sue me so I had to quit FDR and file for bankruptcy. I had received several notices from a lawyer and passed all of them onto FDR and FDR told me to "ignore them". Needless to say, that led to them suing me. As all of this was happening, I was wondering where all my money was going so I asked FDR for a detailed statement showing where every dollar went, and to my surprise, FDR had collected all of their fees, nearly $8k out of the $14k I had paid in. FDR said I would need to pay more if I wanted to settle the two remaining accounts.

I don't know what I would've done if Freedom Debt Relief hadn't come along for me. I had just gotten through a nasty divorce after 28 years of marriage and 6 children! I had a mountain of debt trying to keep the kids from feeling the crunch and trying to maintain a two-income lifestyle. Freedom Debt helped me pay off $71k of debt in 18 mos, restored creditors faith in me, and 6 mos after graduating from their program, I bought a home since my ex got ours in the divorce. Then my kids told me we weren't "homeless". I didn't realize they thought we were homeless because we had been forced to live in an apartment. :(

I am a graduate, however have not heard from you since the day I finished the program. I was told you would help me build my credit after I was done with the program. Second of all, my experience with your team of experts was not so wonderful, as I was told many different things by several different people. No one was on the same page regarding specific topics. Your negotiators take way too long and drag out the process and I would not recommend you to anyone for this reason. As matter of fact, I have deterred a few people from using you.

We signed up for Freedom Financial to see if we could prevent bankruptcy. We had just moved to TX and still had property in IL that we could not sell and paying for 2 properties almost did us in. We used our credit cards to make ends meet and then we were both working to make payments and never could get caught up. We called and talked to them and they explained how it worked. We decided this would be best route or bankruptcy was in our future. We were able to reduce our debt by considerable amount and faster than anticipated. They said 3 years but it was taken care of in about 1.5 years. Granted it is still affecting our credit but not for much longer and we can deal with that. We have minimal debt and have money to do the extras we never thought we could.

I was happy with the outcome and with my experiences with nearly all of Freedom Financial negotiators. All of my debt was reduced and dealt with in a timely manner. My only complaint came at the beginning of each year when I was notified that a 1099 was submitted showing the difference between my actual bill and what I settled for. I knew that I would receive a 1099, but I did not receive a notice until April 10, 2013, and my taxes had already been paid. Everyone else has to mail their 1099s by Jan. 31st.

If you are having financial issues, Freedom Debt Relief would be the way to go. They helped me out so much when I needed it the most. I was so tired of debt collectors calling me and not being able to make it. Sometimes, I would have to make decision to pay a bill or get food. With Freedom Debt Relief, I had one monthly payment, they took care of the rest. My experience with Freedom Debt Relief was awesome.

I was very skeptical about any debt consolidation company. I have to hand it to Freedom Financial. They did what they said they were going to do and did it sooner than we thought. They settled our $12,000 debt for $3,500 - 25% of what I owed. Of course, with any services, you have to pay fees, which in the end was worth it, because they took all the harassing phone calls and letters away and gave me my peace of mind back. Thank you.

My wife and I owed in excess of probably $30,000 when the market suddenly collapsed. We had made some risky investments and got caught short when the economy shifted. Debt Relief got the creditors to accept literally pennies on a dollar. We will always be grateful to them for this. Now I need them to help me get my credit back up to par.

We got out of the program because 4 out of 5 of our creditors would not work with Freedom, and one even took us to court. All in all, the experience ended up costing us more money than if we would have just gone to the bank and got a loan and settled with the companies ourselves in the first place. Also, it took forever to get things completed with Freedom because no one knew what the other one was doing within the same company. So no, we were not in any way, shape, or form, happy with our experience.

We were so far in debt due to having to take a short sale on our home in 2008. Even trying to pay a little extra on our credit card bills didn't help. We were "robbing Peter to pay Paul".

After being in the FDR program and negotiating my credit card debt, I finally made all payments and graduated. Several months later, I was notified that the debt that FDR negotiated with my credit card companies was not removed after all. This debt was submitted to the IRS, and now I am having to pay the federal government money.

I was able to consolidate several of my credit card debts together and get this resolved in less than 3 years. If I had tried to pay off all of these debts in a normal fashion, it could have taken 10 years or longer. This has given me and my wife financial freedom that we didn't have for so long.

I'm very happy with what they did for me - they got me completely out of debt in a short time and took care of all the headaches of dealing with collectors. I would recommend them to anyone wanting out of debt. They took a lot of stress off of me at a time when I needed it - they do everything they claim to do.

The program was alright. A couple things: It was supposed to take three years, and in actuality, it was more like five or six. I had to request for the final papers a number of times.

Joining Freedom Debt was the smartest thing I've ever done. They helped me settle over $30,000 worth of debt in 3 years. If I had not found this organization, I would be in debt until I die. I recommend them to all my friends who are in debt. God bless the Freedom Debt Organization.

I will never recommend Freedom Financial to anybody! First, I'm the one that had to do most of the work, actually calling the credit cards myself. Second, you ruined my credit. That was not what I signed up for at all. Third, I could've worked with the credit card people myself and they would've helped me. They were not the enemy, Freedom Financial is the enemy. So, in conclusion, I would not recommend this company to my worst enemy. I hope you don't try to help anyone else, you ruined my credit, and I could've done better going through the credit card companies myself.

I was struggling making the minimum payments each month. I was receiving harassing phone calls both at work and at home from creditors. I saw Freedom's ad on TV and decided to give them a call to see if they could help. Help they did. They were truly amazing. I would recommend them to anyone who would ask about them.

Freedom Debt Relief was a lifesaver to me. I had undergone some medical setbacks and my bills had gotten behind. I turned all of it over to FDR and after a couple of months the payments to the debts I owed were getting paid. I never had to deal with any of the debtors, so the phone was not ringing off the wall. I would recommend this to anyone serious about getting out of debt. I did it in 3 years, which was outstanding!

I received good service throughout my contract with Freedom. They negotiated my accounts down so I had to pay about one third of what I owed. The only problem I had with Freedom was that customer service did not demand a paid in full statement on one my accounts after the account was paid. So that account was never credited to being paid. So a few years later I had to pay an extra $800 to close the account. Otherwise I was happy with the job Freedom did for me and I would recommend them to my friends.

Freedom Debt Relief did exactly what they said they would do: Get rid of your credit card debt. On the average they saved us about fifty percent overall. The one thing I would warn you about is that the IRS will tax you on any money saved on credit card. If you have a bill for $7000 and Freedom Debt Relief got it down to $3500, the IRS would look at the other $3500 as income that you made. That was in no way Freedom Debt Relief’s fault. They warned us that this would happen. So overall after taxes you save about 40%. The one important thing they do is stop the banks from raising your debt. Once you sign up, there will be no more late fees or interest added to your bills.

I would highly recommend Freedom Debt Relief. Every time I had a question and contacted Customer Service, every representative was so helpful and never made me feel embarrassed about our financial situation. They worked with us and the website was very helpful in watching our debt go down. We are now debt free and it is certainly because of Freedom Debt Relief.

Customers and potential customers need to know the not so wonderful side of Freedom Debt Relief. I would love to discuss and resolve my issues with Freedom Debt Relief. I just can't find anybody with authority enough to do it. I can't get past the people with all the apologies and excuses. I want to talk to the person with the authority to resolve this problem in one phone call. No stalling, no discussing with others, simply resolve it, and never hear about it again.

Some 20 years ago, I got into a lot of trouble with about 8 credit cards. I had excellent credit and I had about $35000 to spend on the cards. I maxed out most of the cards and with interest was paying just the minimum amount each month on each card. After about 15-20 years of this, I realized I was trapped in debt. It was so easy to get into this. I’d go into a store, buy anything I wanted, slap down the plastic and walk out with just about anything. My interest each month was like 5 car payments. Finally, a friend told me about Freedom Financial. They explained the program, worked with my creditors, and got all my debt down to 1 manageable payment. I was a bit skeptical at first because I thought they would soak me with fees but I was soon surprised how little they asked for this lifesaving program.

The customer service with FDR was phenomenal. From the initial phone inquiry to my very last settlement, I felt like someone was looking out for my best interest. The initial relief came with the cessation of the harassing phone calls and letters. I could relax a little bit knowing they were being directed to and handled by professionals. The entire process took about 2 and a half to 3 years to become completely debt free and it was all completely worth it. I've become much more responsible and have learned that the lack of control is not worth the effort to recover from the damage done. My only concern, whether I was informed by FDR and didn't pay close attention or otherwise, is not being made explicitly aware of the tax repercussions of debt forgiveness. I wasn't prepared for that situation and was a little shocked come tax time when I had to claim the balance difference as income for the year. Overall, though, I couldn't have been happier with the services FDR provided and I'm happy to say I'm on a great track to healthy credit and will never go back to the way it was.

Only thing I will say... I would tell people upfront that even when they settle, normally the credit card company will send them a form for taxes to claim the difference. If I would have known this, it would have made a HUGE difference in what we did! But customer service was wonderful and helpful! I am glad to be done with the program and things paid off!

I was in a bad situation with credit cards after losing a job. I thought I could do it alone but I kept falling further and further behind. I saw the TV commercial and I decide to call. I was nervous to explain my situation as I NEVER ask anyone for help. The consultation was quick and easy and they immediately were able to help. I got the process started in 48 hours. The monthly payments were affordable and now I have ZERO credit card debt after 33 months and now in the process of rebuilding my credit. Couldn't have done it without you. Thank you so much FDR!!

Freedom Financial helped us get out of debt. Anytime I had a question, I would call them and they either reassured me or helped me with whatever it was. On one of our creditors - they went so far as to file in the local district court to sue us - I contacted Freedom and they told us, “Just calm down.” The court sent us a questionnaire from the creditor and Freedom helped us with filling it out; they told us how to answer, or what they were asking for in the questions, and after filling it out and sending it in, the creditor decided to accept an offer from Freedom and not sue us. Being able to answer the phone again was a really nice feeling. If it was a creditor, we had been given instructions on what to tell them, from Freedom. The calls slacked off greatly. It did take us 44 months, to complete the program, but that was due to the large amount of debt we had. Yes, I would highly recommend them again.

I wish I never heard of this company. They took my $10,000 promising the 3 companies I had debt with would work with me. Only one allowed a reduction in payment as paid in full; the other 2 heard of Freedom Debt Relief, which had a bad reputation with them, so they forced me to pay the entire amt owing. I used my own savings to pay. Results: My credit score was reduced by 200 points, which still is at the level; and what savings I did have from paying less was considered income by the IRS, so I had to pay more taxes. I may have saved $1-2 thousand after taxes. FDR never mentioned this to me. Overall one of the most horrible experiences I have had.

With over $50,000 in debt, it took four years to pay off what would have taken well over ten years if ever to get our heads above water. We are now rebuilding our credit and life is good again. Whenever I had questions or problems that needed solving, Freedom Debt Relief was a phone call away and I always got a person on the phone with an answer to my questions. Thank you Freedom Debt Relief.

After a divorce and much accumulated debt that I would end up paying, I decided to try Freedom Financial. It was great to be able to get rid of over $15,000 of debt in 3 years for an affordable monthly payment. Shortly after completing the program, my credit score was improving.

I believe I completed the program in 2010. Since then I'm having a very difficult time getting credit. I appreciate what your program did for me, but when I started this program, your company told me my credit would start improving as soon as I complete the program and it hasn't. So I'm not very happy with your program.

For anyone requiring assistance in eliminating debt and having limited sources to do so, I highly recommend Freedom Debt Relief as a possible answer. While having to use the solutions they provide may be unappealing to some who are bogged down in debt, I personally feel that they are probably among (if not) the best source out there who provide the type of services that are often required in eliminating over indebtedness. In working with me I found them to be truthful, honest and efficient in their efforts. Taking into account some of the stories I have heard regarding organizations who are in the same business as FDR, I can assure you that there is a danger in dealing with many of these institutions.

The team at Freedom Debt was always responsive & helpful with the numerous things that came up over the 3-yr period of debt renegotiation. I was very appreciative especially given the anxious-making nature of this type of program. Their help with the creditors was outstanding. They gave accurate information about the negotiation process with each creditor and were able in some cases to negotiate a considerably lower amount from the original amount owed.

I would like to let future applicants know of the full customer service that Freedom Debt Relief provided before, during and after my financial situation. Not all of us are trying to hide that fact that we get into the financial nightmare with no hope in sight. The customer service people and the lawyers on staff were not prejudicial and found ways to assist me in order to reach my goal. Yes, there are costs associated with this type of service, but believe me, it was well worth it.

Instead of filing for bankruptcy, I worked with these guys and cleared my debt in 4 years. Once you get the creditors off of your phone and out of your thoughts, it is easy to focus on making the money to make the payments and move on with your life. I would recommend this method of dealing with your creditors if you are ready to move beyond your debt.

When I came to Freedom Debt Relief, I was in a real bind! The phone calls were driving me crazy! I was a school teacher and they even called me at work! Freedom Debt Relief stopped all the calls! They got me on an affordable path to pay off all of my bills! I don't know what I would have done without them! They are always there anytime to help if a problem does arise! Freedom Debt Relief gave me my mind back so I could focus on making the money to pay back my debts! Thank you!

FDR informed me that I was done with my payments to Bank of America. However, a few months later, a collection company contacted me in regards to the debt. Apparently, per FDR, there was a "clerical" error in which a payment appeared to Bank of America as having not been made. Although FDR made the claim that this was indeed an error and provided me documentation to show all payments were made, BOA refuses to honor the initial settlement agreement. It seems that FDR does not have to capability to actually communicate with the businesses of the clients in order to rectify situations such as this.

It ended up costing much more than quoted to pay off, and it took a year longer to pay off all the accounts. I had to pay two of the accounts directly so I wouldn't be taken to court. I am not sure I would recommend doing this. It may be possible to make better arrangements directly with the creditors.

FDR was a big help to me resolving my finances. I was able to consolidate all my big credit card balances and paid it for 3 years. Now I'm so happy to be debt free from my big debts. I recommended Freedom Debt Relief to my stepdaughter and she's very happy too; she did it. And best of all, I got a $250 fee for recommending. Now I am working on another prospect.

Well, the program "works" as long as you can make it through the whole process. However, if you encounter any issues along the way, it will make your life miserable. Freedom Debt Relief is terrible with details. They will miss most of them and I assure you, it is to your detriment. I had a specific issue where a collector did not take the 1st of 14 payments but took 2-14, and Freedom Debt Relief's only suggestion to me was to re-negotiate the new balance minus the payments I had sent in for 14 months. Freedom Debt Relief has never finished the process with me, although I believe I have been finished with the program for years.

I have been debt free for about five years. Contacting FDR was the best thing I have ever done. They got the creditors to stop calling and by following their advice and payment schedule, I was out of debt (totally) in 25 months. I would recommend them to anyone that is serious about getting out of debt.

I was very satisfied with Freedom Debt Relief's service. I was WAY over my head in Credit card debt. Customer Service was very nice to work with. They helped me get out of debt and get back to having good credit. Thanks, FDR, for all your help! I have recommended you to others as well.

I am not happy at all. You totally lied you did get the amount owed reduced, but they turned me into IRS and I was responsible for the difference plus all the money I paid you. Your advisors said oh they rarely submit to IRS for difference. That's a load of crap. As far as I can see, you should negotiate this stuff yourself and I could have used all the money I paid you upfront to put towards the taxes. What a waste of time and money you were. I tell everyone not to use you and neg themselves. I have blogged you on every site I found.

Thanks to Freedom Debt Relief, I am currently debt free. Moreover, my experience has enabled me to become a savvier consumer and financially secure. FDR was with me during a very fragile time of my life and assisted me in the debt solution process with precision, fairness, and perseverance. They help me gain my confidence and take hold of my financial future.

I can't describe how grateful I am to Freedom Debt Relief. They truly turned my life around. I struggled every month to pay my bills but didn't seem to get ahead. Then I found FDR and now I am debt free. I will never be a slave to a credit card again. Now that's FREEDOM.

I was in a difficult situation, falling short on my payments with three credit cards. The late payment was pilling up. I tried to make a deal with the credit cards but I was unsuccessful so someone told me about Freedom. Freedom was very helpful to me. We had a contract. We both keep our end of the contract, and I was very satisfied with the result. I will recommend Freedom to anyone.

I worked with Freedom Debt Relief and was a little hesitant to begin the consolidation process. I had never missed a payment before, but even though I was sending a very high monthly payment to try to pay down my debt, it wasn't working. I weighed the pros and cons and decided that if I was serious about getting out of debt, then I needed help. It was a little stressful to receive calls from creditors, but being able to give Freedom's info helped. Knowing that I was doing something was better than feeling like I was never going to get out of debt.

One of my American Express credit cards was not resolved. It went to collection agencies from one to another and then the court and when I asked about the fees, they simply said "cannot reimburse due to company policy". Currently, it's still in collection but my account is closed with Freedom Financial!!

When I decided to call Freedom Financial, I was behind all the time. Credit card companies were charging high interest rates and if you were late, they charged you even more. I felt that they didn't really care about me one way or another. They were just costing me more and more and I was never going to be debt free if I didn't do something. That's when I decided to call Freedom Financial. The rest is now history; it took me 3 years to work through my debt but with the help of Freedom, I was able to become debt free. It has lifted a tremendous weight off my shoulders. Thank you, Freedom Financial.

The whole process at Freedom Debt Relief was conducted on a very high professional manner. At any time I needed a question answered, all I had to do was make the call and they were always there for me. From start to finish, I would recommend Freedom Debt Relief... There are a lot of options out there, just make this one call. Thank you.

Freedom did a superb job for me and I am much better off for having gone through the program they so deftly operated. I was hesitant and scared - but this is a super answer to financial problems. I would strongly advise people to check the Freedom Debt Relief program out. It pays down debt quickly and puts years back on your life by eliminating worry. The person who explained the program was most thorough and answered every question I have. Subsequent follow up was more than adequate at all times - and sometimes truly excellent.

They did a fabulous job and in two years paid off three high balance Credit Cards at around 40% of what I owed and so much for the CC Co. raising my interest to 30% plus. I would highly recommend Freedom for any help needed to get relief from CC debt. If I had it to do over again, I would not hesitate.

I paid FDR close to $7,000 and your company didn't settle anything for us. One company just sent us a 10-99 for taxes and wrote off the debt. Two other companies sued us and FDR settled both at 100%. So again, they didn't do anything to help us. They had no problem taking the money and were supposed to give us back money for not meeting their settlement agreement promise. I could have done what they did because they did nothing for us. I ended up filing bankruptcy after the mess FDR left us in, not to mention $7,000 poorer. They are not a good company and will steal your money. Good luck getting any of it back. Bankruptcy cost less than half of FDR's prices for doing nothing. Terrible company, don't fall for it.

I am grateful that Freedom Debt Relief helped me out of debt. A few suggestions when you are going through the process of getting out of debt: Learn the system. Pay as much as possible in the beginning. Pay above the monthly payment. I wished I would have paid it off earlier. Visit your online account, both Freedom Debt Relief and the participating Global Bank. Lastly, stay on top of your paperwork and do not assume anything. I would like to touch on the pay off earlier suggestion. Your credit cards can still accrue interest before they are settled. If you are consistent managing your account, your experience will be less stressful.

I was very pleased with the service that I received during my time on the program. I was informed on everything that was taking place from start to finish. Without this program, I would still be struggling to get my life back on track. I can truly say that now I'm in a better place financially and looking forward to living worry free of credit card bills.

You forgot to tell me that even if you knock down the full payment due... the IRS was coming after me with the balance due to the creditors. Had I known, I would have stayed with the creditors. I had to borrow money from friends and the bank to pay the IRS.

Freedom Debt Relief worked with me when I had a better offer from one of my credit cards than Freedom Debt Relief could offer. One day, I was checking my account and discovered that my debt was paid off. I called them and immediately they took action to close out my account. Three years sounds like a long time but it went by quickly. I currently have no credit cards and if I want something, I pay cash.

I was getting a headache... trying to pay my credit card off. No matter how hard I try, it wasn't going down. Freedom Debt Relief came and helped me pay off my credit and not only help me pay them off, they also showed me how to handle my money better. It was very hard the first three months but then you don't miss the money. They're out to help pay the cards off... but now I feel a whole lot better because I am not in debt and I want to thank you for helping me get out of debt.

I had a great experience with Freedom Debt Relief. I enjoyed their friendliness and they make you feel like you can talk with them anytime and tell them anything. They are there to help you and the payment plan was something I could handle on a bi-weekly arrangement. If I get in another situation like the one I was in (I hope I don't), I would definitely call them.

I found out that it’s cheaper if you do it yourself. If you have the number to the credit card company, call them and make a settlement without Freedom Financial (FF). I had a Discover card that would not deal with third party companies so I had to negotiate with them by myself. Although I did all of the negotiation, I still had to pay FF a percentage of the settlement. I had a Chase card that I was able to settle for less than what FF could and again, I still had to pay them a percentage. The only card they MAYBE helped with was Bank of America but at the tie Bank of America was required to settle at a certain percentage by the US Government. So to sum up again... do it yourself and save thousands of dollars.

We paid our balance off in full, and it took over a year to get account resolved and closed resulting in more added fees. Plus, we called month after month and were given the runaround. Not very satisfied. I definitely wouldn't recommend this company to anyone. They want you to do your part in the agreement but don’t want to do theirs.

My husband and I were in WAY over our heads - new house, excessive spending, and too much credit card debt. (-in the neighborhood of 60K) With the downturn on employment, some family issues and the housing market we were really strapped to make ends meet. We looked into the usual solutions, none of which really could help. Then we discovered Freedom Financial. They were really helpful and didn't make us feel like second or third class citizens. Sure, it sucked big time committing to almost $1,000 month nut going to their account, but we resolved our credit card issues within three years (9 months earlier than our contract estimated!). I don't remember the exact amount of money they helped us save, but it had to be close to $40K! I'd recommend their services to anyone who currently finds themselves in credit crisis.

My experience with Freedom Debt Relief was great, convenient and in the end, I had saved so much money. They allowed me to get back on track and taught me how to get back to managing my finances. Debt doesn't have to control your life. Take action and get relief with Freedom Debt Relief.

I initially signed up for a 24-month program. Now, it is 32 months; I have more than enough money in a special designated account with one remaining credit card account outstanding. I called twice every month to ask them why they are not doing anything on this account. I got all types of crazy answers from the customer services rep. My remaining balance is only $3200 and I have close to $4000 in a special designated account with Global Client Solution. Yet, Freedom Debt Relief still hangs me dry on this matter.

I have been enrolled in this program for over 11 months with just over $12k in debt and not only have the negotiations seemingly gone nowhere, but I cannot connect with the negotiators or a competent customer service rep to weigh my options. Additionally, despite reporting changes in my debt collector status, the debt collector FDR is negotiating with never changes in my account dashboard. I would have been much better off negotiating with my creditors directly than letting FDR do this for me. I am completely unsatisfied with this service. Do not use Freedom Financial, Freedom Debt Relief or whatever it is called. Find another agency or do the legwork yourself. I am finding that creditors are more than willing to work with you to resolve your debts in an affordable and timely manner. Beware of this service.

It took 4 years but we finished the program. They don't warn you properly about everything that can happen to you. I got sued twice and judgments placed against me and liens on my house. I had to borrow money from everyone to clear up the judgments so my bank accounts were not frozen. They eventually sorted it out but 3 years later, I'm battling getting my credit report correct. They say they will get you settlement letters when your debt is settled. All I received were settlement offer letters. Nothing that said the debts were settled.

I will start by saying, what a headache I have been through! A one-time draft to pay off a creditor has turned into a nightmare! My bank informed me that I was being charged fees because GCS was trying to remove funds twice. FDR said this has never happened before and it was GCS' fault. Then GCS said it was FDR's fault. So no one wants to take the fault. Okay, fine. In the meantime, I am just trying to pay off this last creditor to get out of this program. In the beginning, my husband and I could not have been more pleased. Now in the end, it has turned into a nightmare for us.

Well, I was told when I sign on with Freedom Debt that all my credit will be cleared in 38 months. It has been 5 years now and my credit had not cleared. I do not hear anything from them. I have to call every month when they take money from my checking and ask when it will be over. They all have the same line of "We are trying." Well, I could try and deal with the credit company and I would have been done by now. I do not trust this company much and I am going to file a report to the Business Bureau about this. I will tell everyone I know and post it on Facebook. People do not need to deal with such company. We had enough.

In 2008, I joined FDR to assist with debt after a divorce. I was never updated as to what they were doing and one of my cases settled without my knowledge. Then I received a letter from the IRS stating I owed money because I had not claimed the amount settled. Then in March of 2013, I received a notice from the creditor that was emailed to me via FDR with no explanation indicating that the creditor was writing off my debt. I had less than $1,000 to go before the original amount of the debt was paid off! I asked them what negotiations had been done and they said none. Within 2 minutes, I got an email congratulating me because they had settled the second debt for half!

Since enrolling in FDR (18mos), I have not seen an itemized statement of where my money goes. I took care of one large debt on my own and have been requesting a final payoff from FDR. The payoff amount ranges from $3,009 to $14,000 depending on whom I talk to. I have had two support people tell me they requested an advanced calculation and I would be contacted. This was 2 months ago. I'm still waiting. I asked for an itemized statement from inception - no reply, no response. Since they call themselves a financial service company, aren't there mandated standards that have to be met? Since they handle and deal with other people’s money? And giving me the wrong court dates to appear and allowing my accounts to go into default... isn't that a lack of fiduciary duty? I'd like to take these ** to court. Mostly though I just want a realistic and true accounting of my money, time spent to justify their charges, and real payoff amount.

On 25 January 2013, I received a call to settle one of my accounts on the Freedom Debt Relief Program. The amount to settle was too high and I did not approve the transaction and terms. The same day, I went to the Freedom website and noticed that a payment to the account was already made on the 24th of January, one day before even being called to approve the transaction. I contacted Freedom and cancelled the program; I no longer had faith that they can handle my transactions. To this day, I am owed $600.05 from the unapproved settlement. I have called numerous times and they tell me that it takes time to get the money back to me. Freedom rushed to settle without approval because of their 21% fees that they get to settle your debt. Freedom Debt Relief violated their own agreement that they put in writing.

There were many debtors calling our home and threatening to take us to court. They would not work with us. Freedom Financial gave us all the instructions in their welcome home packet how to stop the harassment calls! The representatives were absolutely professional and always give you hope and help you in one phone call! Freedom Financial, we highly recommend you!

For someone like me who lost a husband, this agency was the best way for me to at least attempt to pay off my debts. This agency worked with me in setting up payment plan till I fully paid the debts. It wasn't easy but I can now say that I completed the program, and what a great feeling it was on that day. Thank you Freedom Debt Relief.

Joining the program, getting all our debt together and determining a manageable amount to pay so that Freedom Financial could negotiate for us, they did a wonderful job. I called quite often and everyone was polite and helpful and communicated promptly via phone call and email. We took nearly four years to complete the process but when it was all done, all debt was paid and gone. Thanks for all the help we got.

I retained Freedom Debt Relief to negotiate my credit card debt. All this company did was lie about how the business works. First, they told me that I would set up an account and I would pay my creditors. I am a year and a half into the program and still waiting to set up my account. Secondly, they would take their fee of 20% at the end of the program, the end of three accounts paid. Third, the cards were to be closed and my balances would be frozen when I joined the program. The balances were negotiated higher than when I joined the program. A $13,000 balance was settled for $15,000 and a $5,200 balance was settled for $6,391. Fourth, my draft was set at $681. They took $682. Finally, they said there was no fee on the bank draft but there was a fee. I just don't know how much because the statements they sent are useless. No one should be treated like this.

I have been a client for three years. I have made every payment on time and in full. I have saved every email that they have sent me and always checked my statement online. Tracking my progress through the customer portal, I have noticed that I am very close to the end of my settlement. I called tonight to see if I could make a lump sum payment to pay it off early in order to rebuild my credit faster. Upon talking to a representative, he told me I owed quadruple what I believed that I owed. After scrambling to figure out what was wrong, he informed me that I only owe one thousand more than what my customer portal stated was the remaining debit. Representative Kyle stated that the website isn't always updated. Literally almost my entire statement was wrong.

Freedom Debt Relief helped me get back in control of my financial affairs. Their work with creditors on my behalf was irreplaceable. My monthly payments were such that allowed me to maintain all of my other responsibilities without falling further behind! I am very pleased with the work they did, and now, I am beginning to be free from debt!

I was frustrated with harassment from debt collectors from credit cards. Doing business with these debt collectors was like dealing over a used car. I called Freedom and they worked out a payment schedule that I could handle. Once I signed up, the harassment from the debt collectors slowly began to cease. Once I received a court summons and once I mentioned "Freedom", it all went away. Every time I called Freedom for help/advice, they were prompt in helping. I seldom had to wait and not ever did I get a runaround. I do wholeheartedly recommend Freedom. Give them a chance and they will clear your debt issues away.

I had over $75K in credit card debt in the beginning of 2009. I was at my wit’s end. All my credit cards had reached their highest interest rate ever, and I didn't see how I would ever be able to pay them off without selling my house! FDR worked diligently to resolve the debts with my creditors by negotiating cash settlements on my behalf. Of course, the balances of each card continued to incur interest and late penalties and had reached almost $96K total by the time they got my debt reduced to a mere $35K by negotiating. That was a savings of over $60K! I know I couldn't have done it without them and owe them more than they will ever know. I have recommended their services to anyone that has spoken to me about their outstanding debt. All I have in the way of debt now is my house, which I should be able to pay off much more quickly, now that I don't have all those credit card payments! They truly turned my life around. Thank you FDR, from the bottom of my heart!

Our experience was almost perfect. The person who assisted us before we signed up (I think his name was Mark) was excellent. He very thoroughly explained every step of the process and what we could expect. He even told us ahead of time about the tax problems we could have. There was a small problem getting an account straightened out because the balance had been transferred to a new account and was added to our FDR profile as the old one, and they kept telling us that it would increase our monthly rate because we couldn't get them to understand it was only taking the place of an account that was already on there. Other than that, a perfect experience and we are debt-free for almost a year! Thank you so much!

There are good and bad with the program. Your credit has to totally go to pot, which was hard for me. We were good credit customers before, just very maxed out. We owed over $25,000 in credit card debt. We were almost sued by one company, so we borrowed from our 401K and paid a big chunk and graduated early. Our credit scores are very low now, but we are working on rebuilding. The biggest thing is the hit you take on your taxes! All of the debt you write off counts as untaxed income. We have had no tax return for two years. But without their help, I would probably be even deeper in debt. Just do your shopping. There are lots of people to help you. I am not sure FDR is the best choice.

I was desperate with credit card debt. I tried to work with the credit card companies, but they refused to work with me. I had always paid my bill on time and always paid more than the minimum payment. Yet, the interest rate and minimum balance requirement kept being raised each month. I did not want to file bankruptcy. Then, while researching on the internet, I found Freedom Financial. What a life saver. They worked with me, and kept the creditors off my back. This relieved so much stress on my end. As promised, within 2 years, my debt was reduced and paid in full. I highly recommend Freedom Financial.

My wife and I wouldn't have gotten out of our credit card debt with such a structured, affordable program. Having Freedom take care of things took a tremendous weight off of our minds as we are raising 2 small children and working full time. The experience also taught us to avoid the situation that got us there. Freedom reps were also very helpful and responsive throughout the entire 3-year process up until the final payment. Thanks Freedom!

I started off with great expectations of assistance with your company. I even recommended my son for your program. I believed that the numbers given to me would be the true numbers and the time frame given would be true. Not only was I misled, in turn my son was misled. Your company did eventually help me, but the time frame was much longer than I was led to believe. I won't recommend you again.

This program does work! It takes time to build up cash to settle one account at a time. The people at Freedom Debt Relief are extremely nice and help in any way they can. You will be out of debt in a few short years. Yes, it does take years. But you will pay 40-50% less than you owe. Your credit score will still go down but it would, no matter what. I highly recommend FDR.

We were in big trouble with our credit card debt. We had only two choices, bankruptcy or debt settlement. My husband saw something on TV about Freedom Debt Relief so we contacted them. At first we thought it would take forever to get through it but when we did, we had the feeling of knowing we didn't walk away from our problem, we accepted it and now, we are in a much better place financially.

I am so grateful to FDR for their professional and very personal approach to handling my debt reduction program. They did everything they promised and more - finished months ahead and thousands of dollars less than they projected. It was such a relief (no pun intended) to have someone who knew exactly what they were doing to take over this problem for me after I lost my job in 2010. It was extremely challenging for me, someone who had always had excellent credit, to face this obstacle, and FDR came through. They answered all my questions and concerns patiently and professionally, and they told me exactly what to do to avoid the dreaded collection calls. I am now credit card debt-free, and on top of that, I got my job and credit back in September of this year. So I don't have to face years of payments, and I can really start fresh. Thanks to FDR. I am so grateful!

A few of my issues with your company are: First, I was lied to in my initial call to you. I was very concerned about my credit report and what effect this would have on it. I was informed by your company that it only stayed on your credit report for one year. Imagine my shock when two years later, I tried to help my son and cosign for college loans for him. I was misled into thinking by this point my credit was fine. I have settled some of these accounts approximately four years ago and they are still on my credit report and damaging my credit score. Secondly, I had to call my last creditor and negotiate the settlement price with them. I paid your company to handle this and I had to do it on my own. Finally, your company did not send me the debt forms for my taxes in a timely manner.

I was in large debt in 2008. My friend told me about this company. I decided to call and search it. I was surprised that same day they helped me out. I got out of the debt in 3 years and resolved my divorce. I advise anyone to take advantage of this company. You deserve to sleep at night.

Freedom Financial helped me settle $60,000 in debt in under 2 years! They were with me every step of the way with support, advice and encouragement. Customer service agents were always very courteous and helped me feel at ease when creditors were pressuring me. Freedom Financial always explained what was happening and made sure I was comfortable with each situation I encountered. I would highly recommend Freedom Financial for reclaiming your finances!

The phone call I made 3 years ago to a lady named Linda of Freedom Debt Relief was the best thing I could have ever done for our financial future. We were not behind on our bills but could only afford to pay the minimum on the credit cards; there was no end game in sight. Freedom Debt Relief gave us hope for a debt-free future. The first year I would say in all honesty was the hardest because you have to learn to live without credit cards as a crutch. After the first year, money eases up and you start to see the light at the end of the debt tunnel. It’s a pretty light, but without the team at Freedom Debt Relief, we would still be living in a debt crushing existence of what we are now - debt-free! It’s not easy to make a change like this, living without credit cards. But it is so worth the effort. We will never use a credit card again.

I was very pleased with how my case was handled. Anytime I called with a question, they responded quickly and accurately. I was able to settle my debts for less than quoted and at a faster rate. They were also quick to end my payments and return left over funds to me. I am glad I chose FDR to handle my debt settlement.

I can't believe this Christmas, I have no debts. I am only buying what I can pay for. The time flew fast with my Freedom Debt Relief although I thought at the beginning I wouldn't ever get there. I appreciate the professional handling of my personal business and the support of all the staff. I wish all of you a very happy and merry Christmas!

I had a good experience with Freedom Debt Relief. My only complaint would be all the fees associated with it and the fact my credit is still hurt by it. But I understand both of these "problems". I got myself into my mess, and it was nice to have someone help me get out of it without declaring bankruptcy and hurting my credit even more.

It was very, very sad to wake up at 65 years of age and realize so many things about money: (1) credit cards are not your friend; (2) interest rates are now what used to be called usury and were illegal; and (3) we were in trouble after I lost my job. On the other hand, it was extremely wonderful to find Freedom Debt Relief to act as my partner to guide me in getting through the jungle of debt I had created. I learned so much and now am a better negotiator myself and have been debt-free (other than my car and my mortgage) for going on a year. I deal with cash, and I wait if I want something until I can pay for it. And compounding is great when it is working for you rather than for the credit card companies! God bless Freedom Debt Relief - I would recommend them to anyone who needs this kind of help.

I like the way they worked with me when I was offered a settlement from a credit card that I felt was a good offer. They lowered my monthly payment for 6 months so I could accept the better deal. I just paid off my last credit card. It feels good to be able to pay cash for items that I need.

Hi, please don't take this as a knock on Freedom Debt Relief. But unless you have a really compelling reason to save your credit rating, I would urge you to declare bankruptcy. Freedom did everything they claimed and the people were really nice. But today, with another year and a half of paying a third of my pay every month, I wish I'd taken advantage of the laws on bankruptcy. I know it's my debt and I deserve to pay it. But when my tax dollars go to bail out the "Too Big to Fail" folks, that fact loses its strength. Anyway, that would be my advice, take it or leave it. God bless!

I thank Debt Relief for the help they gave me in solving my debt problems. I was in a bad situation, facing quadruple heart surgery and all this debt which was causing great stress. I am very happy to have all of this resolved, and thank all the people involved for their kindness and consideration.

It's a double edged sword. On one hand, you are getting your debt paid off with lower payments each month and in less time, but on the other hand, your credit is going to crap. At first, you are making payments to Freedom but they are being saved up in a special account, while you pay their fees. Then more is being saved up so they can make an "offer" to pay off each credit card starting with the lowest first. In all this time, payments are not being made to the credit cards and you are being marked down as not making payments, so your good credit is gone. Even though when it's all said and done, you don't have any more credit card debt, you have horrible credit. And the payments lasted a whole year longer than what they told me it would. I would never tell anyone to get rid of their credit in this way. It's worse in the long run.

I got my self in debt with my credit card no matter how I try to pay the card off. I don't use it, but it still goes down. It got to me so much that I felt like sitting down and crying. Then I saw on TV about Freedom Debt help. After talking to them, I had a feeling that they could help me. It was hard and I’m not telling it was easy at first to have to make your self do without having that money you put aside to pay the debt off. But in the end, you learn how to handle your money a lot better and that was the best Christmas present that I got when Freedom Debt sent me an email saying I was all done with the program. I like to thank Freedom for helping me put my life back together. I feel a lot better and proud of myself getting know how to handle my money. Thank you again for your help. If you need the help with your money problem, go to Freedom Debt. They will help you.

I was $80,000 in debt, 3 kids and a wife. A school teacher with no hope, but I took a chance with Freedom Debt. If it wasn't for my friend helping me get into the program and taking a leap of faith, I wouldn't be here 3 years later and cleared out my debt. Thanks to you all. You helped me with creditors and did the dirty work I couldn't do. Special thanks to Robert ** from San Antonio that believed in your program and was my guardian angel. Thanks my friend.

Freedom Debt Relief is a program to get out of debt. It makes you feel like the noose is loose and almost off your head. When I was halfway done, I felt that I had more room to breathe. Thanks to Freedom Debt Relief for helping me become debt free because now I'm in the process of buying a house. Thanks to the people who helped me to get debt free. Thank you again.

Very upset! We had to come to Freedom. I had cancer and we didn't have a choice in the matter. Freedom took payments every month from my checking account. They would put it towards the accounts they were trying to settle. Freedom missed one of our payments. Chase took money out of our account. They wanted us to go to court; all while I was very sick. Wrong thing to do. I would not trust them!

I was interviewed by a gentleman who asked me a few questions. I was embarrassed by the amount that I and my husband were in debt for with the charge cards, even though I did not let him know this. He made me feel at ease and told me that Freedom Debt Relief would be able to help us and proceeded to tell me how this could be accomplished. We weren't sure if this was true at first because the debtor kept calling us, making us feel we would be in a lot of trouble if we didn't make arrangement to pay them right then and there. But we followed the written instructions that Freedom provided us, when they did call and kept a log of who and when those calls where made. One by one the calls began to stop.

It was a good lesson that I learned from Freedom Debt Relief. A few years ago, I owed over $35,000 for credit cards. Every time, when I received the credit cards statement, I always pay on time and a little more than what the limited ask. I was so worried when I would finish the payment 5, 10 years or more until I heard from the radio for Debt Relief phone number. I called to find out if it's true. Fifteen months later, I paid off my credit card bills that I owed and learned so many lessons from Freedom Debt Relief. Now, I do not own any credit cards because I tried not to and just kept one for emergency use. I also try not to buy things that are not important. Also, I learned how to manage my expenses. Most important is giving them a call to ask questions. All the agents are willing to give you great advice. Thanks, Freedom Debt Relief.

Freedom Financial helped me pay off all of my credit cards! It was painless and the time it took flew by. In the beginning, it seemed like it was going to take forever. It was not long before things started to happen and I was able to see my debt shrinking. The folks that work at Freedom Financial were helpful, knowledgeable, patient and did I say helpful? The amount of money that it took to pay off all of my debt was less than what we expected it to be, worst case scenario in the beginning. Someone worked with me initially to decide on how much money I could afford to set aside each month to build my payoff account, which was way less than all of my credit card bills combined, so I could afford to do this. I paid into my account each month. The money grew there (and paid them for the service) and very soon I was settling with my first credit card company. The day I settled the last card was very nearly the exact time they told me it would probably take to complete the program.

My experience with Freedom Debt Relief was the best decision I ever made. From the first phone call, after considering bankruptcy, I took the advice of my personal adviser from Freedom Debt Relief and turned things over to them. It was a tough 3 years getting out of debt but so worth it. They made it affordable and you could see the results, not just paying minimum payments and never seeing your debt go down. If you are in over your head, do it, don't wait. Sign up now and start getting out of debt for good.

They helped me set up a program that I could manage. It was hard at times but I stayed with it and became debt free and still am to this day. They helped me get my life back and now I am not trying to figure out which bills to pay as I have none. Cash and carry is a good plan!

I paid all credit cards in 3 and half years. I started with over $50,000 and I saw the FDR website in 2009. FDR did all the settlement negotiation and many were cut to one third and most to half of original debt. All contract and payment were done online with no problem. Thank you in doing what your website says.

Freedom Financial, along with their counselors and customer service representatives, helped me get my financial life back on track. They were always positive, encouraging and patient. There is no question that the program works. Be diligent and follow the plan, and you too can be debt free in a shorter period of time than you might think.

I really enjoyed getting rid of my high interest credit cards. However, Freedom Financial does not tell you that you have to report on your fed taxes any settlements. They also do not tell you which credit card companies do not settle. I had to learn the hard way that Capital One does not. Now I have legal judgment on my credit report.

FDR stated several things found not to be true. I was contacted by the San Mateo County District Attorney who asked for information on FDR and their promises and practices. I do not plan to need another company for debt counsel and assistance, but I would be much more careful selecting an honest qualified service. FDR is less than acceptable.

I was very pleased that Freedom Debt Relief helped me reach my goal to be debt free and I will say they were step by step with me during that period paying my creditors. Even in the beginning, it was very difficult but at the end, I felt relief that they helped me reach my goal. I recommend anyone that has a debt problem to call FDR and I'm sure they will help you resolve your problem. Thank you, FDR.

These guys were able to take my creditors to the mat and make deals I was unable to negotiate on my own. I worked for months trying to get two of my creditors to offer up a settlement and no results. Once I started with these guys, the settlements came after less than 6 months, but Freedom was able to lend the moral support to help me get through the process with simple suggestions like what to expect and how to deal with creditor calls and letters. The whole process was much less expensive than bankruptcy.

I was with the program for close to six months. One of the companies wanted to settle for 30 cents on the dollar. The original amount was $5,000. They wanted to settle for $1500 in three installment payments. I e-mailed Freedom and told them to go ahead. No one called back. I realized they want the $3,000 fee for the 36 months I would be enrolled in the program - not cool! I cancelled my account and they refunded my $1,900 to my account within two days. That, I will give to them! I will now wait, like my brother's attorney said, for the third party to send correspondence in the mail to settle the accounts. What a wait of time and time. I could have settled it myself. Lesson learned!

I was with Freedom for 3 years. They assured me it would be settled in 36 months. At 36 months, they said it would take another year to settle. I was forced to opt out of program. I still owe creditors. Please, I warn you, do not use them. They will not give you straight answers. Now, I am broke and still owe creditors.

This idiot (me) heard about "Freedom Financial" on Dr. Michael Savage's radio show, so I thought it was trustworthy. Big mistake. I signed up in August 2009, owing about $35,000 in various unsecured and/or high interest loans. Freedom Financial and its various mutations, including Alliance 8, did actually pay off one of my loans ... after charging me $606 for a year and a half - almost as much as I was paying out to begin with. Then I got $2000 more on top of that. They did nothing more. I was taken to court by one of my debtors in July 2011. They offered no support, assistance, or advice. They didn't do anything about the debt either. I kind of knew I'd been had for sure when they stopped answering their telephones. Dealing with this company was the biggest mistake I ever made. My credit score is ruined, and I'm still trying to get everything paid off - which has typically meant putting the debt on my only functioning credit card or taking money from my retirement plan to pay it off. Dealing with Freedom Financial turned my financial situation into a nightmare, a disaster, a catastrophe. I wish there were some recourse against them. I'd certainly avail my self of it.

If I didn't have to choose a star, I wouldn't! I would never recommend this company to anyone. I was promised all of my debt would be taken care of; however, I have ended up paying one of my debt collectors (who was enrolled in FDR) on my own. Also, my husband’s checks are currently being garnished $200 a week because this company did not do their job. I was putting all this money into their account and two years later still nothing had been resolved. I had to initiate everything myself and they refuse to refund any money I have paid them. This company is a joke and their customer service shows no empathy. It’s a zero-star rating from me!

My husband had credit card debt from a previous marriage, $62,587. We were paying extra on the cards to try to pay them down, but the credit cards jacked up the interest rates so it was impossible to even make the minimum payment. We contacted FDR. They claimed they could reduce the debt to $37,816 and our monthly payment would be $945 for 40 months and "then we would be debt-free". Our first payment was made on June 20, 2008. We continued to make every payment until 3/12/2010, 21 payments x $945 = $19,845. For what? I don't know. We stopped the program on 3/12/10 when we were served with arbitration papers for one of the creditors FDR showed as "in active negotiations".

So far, I've had three of my creditors issue court summons and have been asked to fork over tons of extra $ to the so-called "get the negotiations under way". Three of my creditors continue to add late fees & interest charges resulting in twice the debt that I entered the program with. Their so-called “advanced collections department” just sits back to wait & see if an attorney enters the scene before they even call your creditors to explain that you are in their program. Only after you have been served do they attempt to do anything! I'll probably end up paying 2 or 3 times the debt that I first enrolled & paying this debt the rest of my life. I absolutely discourage anyone from entering this program. All this has accomplished is stress, forking over tons more $, and increased debt due to their lack of contact with any of the creditors until you are served. Do not enter this program!

After consulting with Freedom Debt Relief about possibly consolidating debt, we chose to go with another option. Upon notifying our agent that we were not going to go with them, we were sent a very rude and arrogant email, the end of which was this: "There are no other options so when you are tired of treading water and wish to come ashore faster and less costly than anything else, give us a call." I would not recommend this company to anyone. Degrading a potential customer due to their current financial struggles is not only unethical but outright rude.

I chose Freedom Debt Relief, because they would have my debt of $17,700 cleared in three years. I am now firmly in year seven and still owe $7,000 plus late fees and interest. I have paid $24,016. And I'm still paying.

I enlisted the help of Freedom Debt Relief in 2008. After paying $939.00 per month in the hopes that they would help me with my creditors, I lost my job in April of 2009. I called them immediately to try and adjust monthly payments because at that time, I was not sure what my unemployment would be. I was told that I would not be successful in the program if I could not pay the $939.00 that was set up. They continued to draw on my bank account knowing I had no income, causing me multiple overdrafts. The only solution I had was to close the bank account.

I went with Freedom Debt and ended up getting sued by three of the credit companies. It cost me about $900.00 out of pocket. After talking to the companies, they would have worked out a deal with me if I had not used Freedom Debt. It has been the worst experience of my life. I have money to pay my debt, but they will not contact the creditor. Nothing but problems. Do not use this company at all cost. You can do it yourself and not have to pay almost $2,000.00 before they say they will start. Save the money and do it yourself.

I signed up in September 2008. To this day, I'm still paying when I was told 3 years and we are done. I called today and they still haven't spoken to a company that I owe because they need more funds in the account to start talking to them, maybe next month. Plus, some accounts have had over $2,000.00 added to them in fees. So when they pay them, they claim that they saved me 50% on the bill when it's on about 25% from the original bill. Plus, they received almost $4,000.00 to handle the accounts while I'm getting my credit destroyed longer. So this one account, when paid, will take 7 more years to clear on the credit report. It will take me 11 years to get good credit again. What's amazing is that there's a lawsuit against them from last October. The class action is nowhere to be found or heard of. So my debt of $24,000.00, which they say would save me $10,000.00, really only saved me about $3,000.00 so far with one account left. Never use them.

I reached out for help. When speaking to the rep, I was told it may cause a little blip in my credit rating. I found out later, they did not disclose it, that they usually wait until your accounts fall so far delinquent that the credit charges it off and sells to a third collection agency. As soon as I learned this, I withdrew from the program. I had to speak to 4 different people and had to be rude before they would finally process the withdrawal. The rep who processed it told me the fund I had already paid would be refunded to my account within 3 business days. I received a withdrawal confirmation and it stated that I had to contact another company by mail to get my money back. It is a shame that they prey on people who are already stressed over financial burdens, but to display such a lack of integrity is appalling.

If you are looking for a solution to resolve your debts, please look into other options. Freedom Debt Relief (FDR) is a very costly and an unsatisfying way to get out of debt. They have very good sales teams that are persistent in selling you the "dream.” It is a dream because so much is not disclosed and communicating with them is a nightmare. I thought it was the honorable thing to do by reaching out and paying my debts instead of going through bankruptcy. I was told it would be better for my credit and my monthly draft would be affordable. Instead, they have stretched me beyond my budget, which forced me to cut corners in addition to being forced to pay another monthly draft to a lawfirm for the complete debt. FDR did not help or guide me through that legal action. I was not informed this was even a possibility.

Things started out well enough, but after a few months, the calls got worse - threat of suits. The company assures you to let them handle it. The problem is they not only don't handle it, they leave you hanging out there to be sued by these companies and you find out they have never even contacted the attorney's office that has sued you. And the anonymous negotiator has never even offered a proposal to settle the account, and you end up on the short end of a judgement against you. I am very disappointed in this company and would recommend you look elsewhere.

I signed on with Freedom Debt Relief June 2010 on what seemed to be a program to become debt free. They asked for $1,770 a month much of which was in up front fees. We trusted them to handle our affairs and a few small accounts were settled quickly. Unfortunately they were very unresponsive in all fashions and I found myself being sued by 2 of the companies. Their advance collections team is worthless and rude, the management is non responsive, and to this day they are still holding money they did not earn. I was forced to drain the account they had set up for deposits, change all my bank accounts, and file Chapter 7 after a judgement was brought against me. The best part is when I called the lawyer who brought the judgment, he stated FDR would never respond back to him so he was forced to take it to the courts. Do not use freedom debt relief, they will take your money and leave you worse off than you were before. Please heed my warning, they talk a good talk and laugh all the way to the bank with your money.

Pros: Very polite, clearly American phone reps. You get through fairly quickly. They give you a form to send to all the credit card companies closing your accounts. Then they set up an account you pay into, which is an auto draft (con: this is your only option, even though I am highly uncomfortable with anyone auto drafting from my bank account. My mortgage company double drafted my mortgage 3 times in one year.) They got my first account down to 30-40% of the original debt.

I inquired on their program and have been hounded ever since! They call me 2-3 times a day and don’t leave a message. Recently, they started leaving messages for me to contact them regarding their programs. I sent an email 2 months ago asking them to stop calling and that I would contact them if I wanted to continue. They have not ceased calling or emailing me and I am tired of it. They are worse than creditors!

After being saddled with almost $30,000 in credit card debt created by my ex-husband, I contacted Freedom Debt Relief in November of 2009. I have had a problem with only one of the four credit cards I have to settle and this was handled out of court, thanks to the Advance Collections Team. After two years in the program, I am down to less than $8000 in debt and am on the three-year target Freedom provided. Every phone call with a possible problem has been handled to my immediate satisfaction. I have never had to be persistent in obtaining an answer to any question. The staff has always been helpful and put me at ease at once.

I filled out computerized forms to open a plan with Freedom Debt Relief and decided that it was not a good solution for me. I emailed them within 3 days of the original application and received a reply from Caitlin stating, "We have received your termination request and have forwarded it for processing. No further action from you will be necessary regarding this matter at this time. You will be contacted with more information.” I received one and told them again that I wished to terminate. I believed it was taken care of. Three weeks later, they withdrew money from my bank account. This is a total scam. I'm afraid that now that they have my bank account number. I will need to change the account or they will continue withdrawing.

At the time I enlisted with FDR, I had 6 major unsecured accounts. At the time, I was able to make the minimum payments, but that was all. I agreed to a 36-month payment period.

I called FDR to cancel my monthly draft before the draft date. My telephone conversation was great! I thought everything was taken care of. FDR has withdrawn the money anyway! I called FDR to transfer the money back again on 09/19/11. I had a great conversation with the representative They said that everything will be going back into my account. I found out nothing was sent back to my account. I called them again on Oct. 02, 2011. I asked them why my money was not sent back to my account. They said that I needed to call another department to cancel my program with them. Why in the world would they not tell me that from the first place?

I joined Freedom Debt Relief (FDR) in Dec 2007. We do not have a high paying job and live very rural area, so job opportunities for me were slim to none. This resulted in us needing a solution to our debt. FDR seemed like the right choice. Like others, we were told to stop paying our monthly payments because they can't help those who are not behind. This wasn't hard since we had already reached that point. I was not aware of their fee schedule until after we were sent the packet. I was also not aware of Global Solutions fees until after we signed up.

After having surgery and on pain medicines, I answered a call stating that because of my good credit, I could get all my credit cards with higher than 6% interest rate lowered and this was part of the Government Stimulus. I would save over $10,00.00 for a one-time payment of $1298.00. I would receive by registered mail a packet that I needed to fill out within 5-10 days. Well not, it has been 15 days and no packet. When you call the phone number, it says the mailbox is full. The confirmation number I received was **. Just looking at the postings, I see that they have been around for a while scamming people the same way.

In May 2007, I began paying FDR a contracted $316 a month for 33 months via direct deduction from my banking account. I am now entering my 47th month and, according to my calculations, I will pay through month 60, paying more than I originally owed. Except for the first creditor, action was taken after I was served a 'writ of summons' to court by 3 of my 6 creditors. I have paid $316 every month, although, sometimes I was instructed to send part of my payment to the lawyers representing the credit card company and the rest to FDR. I have called and complained to FDR at least four times. I think I was duped into choosing FDR. I offered to settle with FDR by making four more payments for a total of 52 payments of a 33-payment contract, thus paying an amount equal to my original debt. FDR countered by offering me a "Settlement Agreement, General Release and Acknowledgement of Confidentiality". I will try to summarize.

This company is making calls to me two or three times a day, offering loan modification of my mortgage. I never contacted them, and they sent me a package that I send them all my personal and financial information to make the mortgage loan modification. In the same package was sent a fee agreement "in which they charge $995.00 (Package fee) to review all my documentation, and if they do not accept the loan modification, they would stay with that $995.00." I'd like to know if this company really exists or not and whether it is reliable.

This company told us we would be debt free in 1.5 years. We kept paying and paying and all of our money appeared to be going to fees, instead of a certain percentage. My largest debt was in the neighborhood of $32,000 and I ended up having to take that debt out of the program because I settled with the creditor independently. Toward the end, we checked our escrow balance and it reported in the negative, even though by our estimation, it should have been several thousand dollars.

My wife had a heart attack and she was not covered for med insurance at the time. This put us in debt farther than we could afford. We went to FDR to get help with our credit and talked to Jesse ***, who said that the debt that we had would be easy to take care of and that they have millions of dollars to deal with the creditors.

We decided to go with FDR to go with one monthly payment which was much easier than all the payments we had at the time. We paid FDR $508 a month for seven months and then we started getting summons to court.

I joined Freedom Debt Relief in July, 2009. I lost my job, went through a divorce and was broke. I agreed to pay $576.00 per month to reduce a $30,000. Credit card debt over a period of 48 months. This was the term of the contract. For the first 6 months, FDR took $369.00 for their upfront fees. The rest went into an account. After the 6 months were up, they took $217.00 out of each monthly draft for their fees. During that time, I had 3 process servers hand me summons from creditors collection firms. I had to reply to my county court with a response. When I told the FDR legal dept. that I had to file a response, I was reprimanded. I was also told by Jacqueline **, a legal negotiator from FDR that in order for this summons to go away, I was to give them more money. (Let me do your job Jacqueline!)

I signed up with freedom debt relief in 11/09 and started receiving letters from law firms and calls from creditors. Around 02/10 I was advised to fax over letters and complaints to the advanced collections team and was told that they would take care of them. I and husband started to receive summons from the law firms. I was told by freedom debt relief to fax over all paper work to them and they would take care of them.

I joined Freedom Debt Relief to lower my financial debt. After 2 months, they had withdrawn $400 but did not contact my creditors, so creditors continued to withdraw funds and to call religiously and I was getting deeper in debt. I terminated the program since nothing was done and asked for a refund. I received a check for $72.64. I have contacted the BBB and am hoping for a full refund. I wish I had read the complaints before I signed up. My debt increased which had a negative effect on trying to make ends meet. Some nights I just didn't have food for a decent meal.