Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 148 Reviews 29035 - 29235
    Verified purchase
    Staff

    Reviewed July 20, 2017

    I have been dealing with Freedom Debt Relief for approximately a year now. I have resolved one account and getting close to resolving another. These accounts would not have been resolved without the help that Freedom Debt Relief has given me. Everyone that I have dealt with during this past year has always been very courteous and professional and I feel confident they will continue to help me resolve my debt obligation.

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    Customer Service

    Reviewed July 20, 2017

    Every time when I have had any problem Thomas always come to help handle any issues that I was faced. Thank you so much for being on my side. I am recommended to my son to make call with his credit card problems to Thomas ** and I am 100% sure he will help.

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    Verified purchase

    Reviewed July 20, 2017

    When I received my Capital One small claims court papers, I was very concern and confused about the process of the lawsuit. I contacted Freedom Debt Relief and was assured the matter would be handled thru the national litigation law group. I was instructed what to do next and the NLLG was contacted and the matter handled within days. Thank you for easing my peace of mind!

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    Customer ServiceStaff

    Reviewed July 20, 2017

    Customer service has been very helpful, always pleasant and willing to answer every question in a timely manner. I have had nothing but great service, and so happy to know that this company doesn't treat you as if you were a robot. I love how you are talking to a real person and not an answering machine when you have to call for questions. Thanks Freedom!!

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    Customer ServiceStaff

    Reviewed July 20, 2017

    FDR has done all that I could have asked in resolving my debt while saving me money. They worked with me when I had difficulty fulfilling my obligation and they made it painless. I would definitely recommend them. The customer service is top notch, and they go out of their way to be helpful.

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    Verified purchase
    Process

    Reviewed July 20, 2017

    I got into debt not through my own fault and Freedom came to my rescue. I am about half way through the process and Freedom has taken care of everything. I appreciate the relief of debt but appreciate even more the relieve of stress.

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    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    In the beginning I was hesitant but I wish I had consolidated years ago. They took away my financial stress. The phone calls from bill collectors stopped and I felt like I would breath again. Jump ahead a few years and I am almost out of debt.

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    Verified purchase

    Reviewed July 20, 2017

    At first, looking into Financial Freedom. I was very nervous. They took me step by step, even though it took some time to pull the trigger. They set up a payment plan to my budget, that was very fair. Freedom has saved me a lot of money & I will be debt free in just 3 years!! They have spoken to all my creditors and have settled my accounts one by one for far less than what I owed. I can't thank Freedom enough for helping me get back on track, where I belong. I would recommend them in a heartbeat to anyone!!! Thanks again for all the help Freedom!!!

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    Staff

    Reviewed July 20, 2017

    Not perfect but very helpful. I have a pending issue I am very worried about. But overall they are attentive and give good advice. I would recommend this service to any one who wants to avoid bankruptcy. In my case, it is to eliminate my debt before retirement.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    So far I've had an amazing experience with Freedom Debt Relief. Zachary was such a big help. He stayed in contact with me even though sometimes I was unable to get to my phone. He answered all of my questions! He never made me feel bad. Thank you again Zach!

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    Customer ServiceStaffTransparency

    Reviewed July 20, 2017

    I hesitated for months before finally making the phone call. My sister and brother-in-law highly recommended this company. It finally came time and I was nervous, upset, and didn't know what to expect. My call was answered Kayleene ** and within seconds I was at ease. Ms. ** explained everything thoroughly and made sure that I understood or asked if I had any questions. She was professional yet made me feel that I was not just another anonymous person... that she was truly listening. I am so impressed and I just started this. I would surely recommend this company and especially Kayleene ** to others.

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    Freedom Debt Relief has been successful in helping me get debt free. They let me know about each creditor. They keep me informed about each settlement and to get my approval. I would advise anyone to let them help them. We are please with their help.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 20, 2017

    All of the details of the program were explained in great detail and very clearly. I really appreciate the assistance. Jennifer did an outstanding job of helping with everything. I would highly recommend the program and especially Jennifer with her thoroughness and great customer service skills.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    So far everything and everyone has been great. I would definitely recommend my family and friends to your services. Very friendly staff and helpful. I am so glad I found your site online. I am still learning your site. But I always just call and speak in person. So cannot wait until my debt is gone. Thanks to y'all.

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    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    So far everything is going as expected. Anytime I have a question I call and they have always helped me with my problems. I am very excited about the coming months. They are paying on two of my accounts and almost ready to start another. Glad I decided to go with Freedom Debt Relief.

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    Freedom has truly given me Freedom and peace of mind. I am absolutely so grateful for FDR. You have given me my life back. My only regret is not contacting Freedom Debt Relief sooner. I have no more stress or worries, no debt collectors contacting me. I am so absolutely impressed with the compassion and knowledge of all the employees at FDR. All of y'all are Rock STARS.

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    Verified purchase

    Reviewed July 19, 2017

    Freedom Debt Relief has been a big relief for me. I don't have to worry about paying my bills one by one but they are combined into one bill monthly. I have a peace of mind knowing that my bills were reduced and I can just relaxed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    I have been happy with the service provided. Customer service representatives have always been kind; however, one spoke on matters beyond her scope of knowledge. I was approaching a court date for being sued on a debt for an account that had not yet reached an agreement and she stated that I don't need to go the hearing and I should ignore it (on a recorded line as advised by rep). I went to court and represented myself and luckily there was an agreement made the day before my court date and the judge accepted the payment schedule and advised me that had I not appeared, she would have ruled in favor of the plaintiff.

    Accurate communication needs improvement as this could have resolved without having to proceed to court. Freedom Debt Relief advises customers to utilize the $12 per month legal assistance; however, upon reading the terms of the legal service, had I requested legal assistance I would have incurred more debt from legal fees not covered by the monthly fee for service, thus being counterproductive for goals of debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Kennedy,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 19, 2017

    Until I was enrolled with Freedom Debt Relief my life was a mess. I didn't know what was going to happen to my life. I can said they saved my life because I'm someone that can't leave under pressure so since Freedom Debt Relief come into my life everything changed. I'm able to breathe and all my bills are being reduced tremendously and paid on a timely basis. The most importantly I'm almost be free of my debt. So thank you Freedom Debt Relief and continue being the best that you are. God bless.

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    Online & AppStaff

    Reviewed July 19, 2017

    My financial picture is due to family hardships. Freedom was the best option for me, they have come through for me and my creditors. The website is easy to use and set up all accurate information on your accounts. The customer support is excellent wonderful staff to talk to every time I needed some information. Thank you Freedom, thank you! For your services and being there for me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    They are always very helpful, very considerate, listen, and do their best to answer your questions! We have been clients since 2015 and without their help we would have had to declare bankruptcy. They have taken most the stress out of our financial burden. We have resolved one account and are working towards another one complete in Dec. Thank you!

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    Verified purchase

    Reviewed July 19, 2017

    I made some stupid decisions that put me into severe credit card debt. From the beginning of reaching out to Freedom Debt Relief I have been treated with respect and an obvious willingness on the part of all to help me in my time of worry and anxiety regarding what to do with the debt I was under. I also elected to have National Litigation Law Group, PLLC to help me with any lawsuit notices I may receive and I have found that to have been a very wise decision. Between Freedom Debt Relief and National Litigation Law Group, PLLC I have experienced a peace of mind that I definitely could have obtained on my own.

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    Verified purchase
    Process

    Reviewed July 19, 2017

    We struggled with debt and could never find a trustworthy solution to help us get out until we found FDR!! From the start of the process, through the entire journey thus far, we have been nothing but 100% pleased! FDR even sends us birthday wishes! FDR made us and continues to make us feel like we are not failures due to our debt! THANK YOU.

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    StaffProcess

    Reviewed July 19, 2017

    I am so pleased to have Jon as my agent. He is very good in every way possible. I'm grateful for his promptness, willing to help with all my questions. His knowledge made the process easy and quick. He has a great personality, such a good guy.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I enrolled in the program a little over a year ago. So far I am happy with the program and the way the people have treated me, when I have called in to get questions or concerns answered. The people have been very positive and respect and willing to help with the concern or question.

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    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    I am glad that I chose this program as a fresh start on building my credit and getting out of debt. I would recommend this program to family members and friends any day. They are fast at getting the job done and taking over your debt real quick. They are there when you need them. Thanks FDR???

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    I have just started with the program so I can't say much about it yet. The people I have been in contact with have all been very nice and helpful. I am looking forward to seeing positive results and appreciate the help and guidance I have received so far.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    I lost my job in May of 2016. Did not know what to do as was over my head in debt. Did not want to do bankruptcy. Saw ad on Freedom Debt Relief. Called and they have helped me to have peace of mind and clear up a big part of my debts. They are great. People I worked with were extremely helpful, understanding, and friendly.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    Looking forward to being debt free. The people are so nice so helpful. I am so excited to be debt free like I said. Will be a good feeling when buy a house! The time seems to be flying by. It's great to see my numbers going up, instead of down.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    The individuals were very helpful, walk me through the process and were able to answer all my questions and they made me feel comfortable. I would definitely recommend the company to any of my family and friends. I'm going to service.

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    Verified purchase

    Reviewed July 19, 2017

    I'm getting bomb my collection calls. OneMain Financial and Chase Bank has been calling me. I paid my credit cards for Chase Bank in July. I haven't paid OneMain Financial yet. I did start up a new bank account from my job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Julian ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Price

    Reviewed July 19, 2017

    Still have no idea where my money went. Did you take all of your money out first? How much you charge for service? I should have asked this and more before I signed on with you. When will you start paying my other accts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello George ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 19, 2017

    I am pleasantly surprised and pleased with this company. So far, they have kept their word and are doing just what they say they will do. In the space of two months they have already settled four of my debts -- they just went right to work and are getting it done -- I am so, so happy. Thank you Freedom Debt Relief... at this point in our relationship, I am well pleased.

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I had to quit working due to health problems and I was having a really hard time keeping my bills paid. Freedom Debt Relief has helped me get back on track. I no longer have the stress of if I am going to be able to pay my bills or getting phone calls from bill collectors.

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    Verified purchase
    Transparency

    Reviewed July 19, 2017

    I had received other companies that had to do with reducing debt, but the way explained it to me, I did not trust them and never thought of doing it. The way Linda ** explain it to me, I and my wife were very interested. What she told us is the way it's been. The money that is deducted from my bank account, we do not feel it. My wife and I are very happy the way thing have been going. As of today we have paid off or are in agreement with that account and we are paying them off. When we started we had 36 accounts and as of today we have about 23 or 24 paid off or getting. When we started Linda told us that it would take 46 to 48 months which I think is fair to what we were in debt. We are very happy with Freedom Debt Relief and we would recommend it to everyone that need help. It is better than Bankrupt. We are very happy the way things are going. Thank You Freedom Debt Relief.

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    Price

    Reviewed July 19, 2017

    FDR has been able to reduce my credit card debt by about 50% per creditor. I am very satisfied with their performance. I would recommend to a friend. It isn't a free service and charges can get a bit steep. Couldn't really do it by myself.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    Can't wait for this journey to began and end. You guys were very informative about my situation. You are trained to have a lot of patience. I hope I have made a good decision, with this company. I hope this process moves so fast that I don't remember any of this.

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    Verified purchase

    Reviewed July 19, 2017

    Was struggling from a pay cut and living off of my credit cards. Once my cards were maxed out, I found I was paying almost double my car payment monthly. I saw your ad in perfect timing. With Angel's help, I'm now able to make one reasonable payment and still manage to survive. A true blessing.

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    Verified purchase

    Reviewed July 19, 2017

    Hi. At first wasn't sure this was for me but now after 4 months I see things working out and I believe this company was the best thing for me. I would totally recommend them to anyone. I feel like I'll be out of debt sooner than I thought. Thank you very much.

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    Verified purchase
    Process

    Reviewed July 19, 2017

    I would recommend Freedom Debt Relief program because it helped me to change habits, reach goals, and gain confidence! I began the program in total financial disarray. My life was falling apart. I could not see the light at the end of the tunnel. I felt totally helpless. My son sat down with me and we called the Freedom Debt Relief program. Thank you Freedom Debt Relief!

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    For the first day that I speak with Amber **, I was sure that everything was going to be good and perfect like is. She make me feel so comfortable that I feel secure... thanks you, and sure I be recommended with others persons.

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    Verified purchase

    Reviewed July 19, 2017

    I have had nothing but great satisfaction from Freedom Debt Relief. They have taken a very large burden off my chest and I am extremely grateful for that. My debt is getting erased and without filing for bankruptcy. I may not be able to pay the debt in its totality, but at least they are getting some of it back...

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    Whenever I contacted you I received great help in filling out all the forms and answering all my questions. I am very grateful for the courtesy and knowledge everyone gave me and gave me confidence in filling out all the forms.

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    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    I had a great experience with Freedom Debt Relief. The process was very quick and simple. The staff were very thorough and knowledgeable. The process was very easy to understand and I felt very comfortable asking questions. They exceeded my expectations.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    My experience so far with Freedom Debt Relief has been a very good experience. They are very friendly and any question you ask, they respond back in a timely manner. The Dashboard is very user friendly and a great tool to use. I also like the fact that there are Attorneys assigned to us if we need help with a Credit Card Company.

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    Verified purchase

    Reviewed July 19, 2017

    I'm not happy that my Capital One accounts have not been settled at this point in time. My cards were charged off. I thought a settlement with them would have taken place by now. I Would like a faster resolve in the near future. Ppplease!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Kiensler,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    The person who helped me was great. That was Chris **. She was a lot of help and I could call on her anytime I needed something. And I would recommend this program to anyone. They saved me around 20,000. Thanks so much for the help and support during this 3 years.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    In general they have worked well with me to solve my best problems. They are always available and quick to respond. I am not a huge fan of the website. The charts there can be a little confusing. However, they have been polite, timely with information and professional.

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    Freedom Debt Relief came at a time we were quickly running out of money. Initially it was stressful when the creditors began to call but Freedom was prompt in providing instructions on how to handle most of the situations we would face going through this transition. I am happy to say that in following their advice, we are a lot closer to being debt free and once again enjoying peace of mind.

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    Verified purchase

    Reviewed July 19, 2017

    Overall my experience with FDR has been extremely positive. They settled my debt with accuracy and in a timely manner. I chose to utilize the legal assistance and found that service invaluable. I am relieved that I utilized this company for assistance in eliminating my debt.

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    Verified purchase

    Reviewed July 19, 2017

    My wife had discovered Freedom Debt Relief when she wanted to pay off one of my bills. At first I was skeptical, but I did some research with the Better Business Bureau and found that they had some high marks for what they promised to do and for customer satisfaction. We are still in the process of having our debt paid down but I couldn't be more pleased. They keep us informed and are always there whenever we are in meltdown mode! Plus, they have already saved us a substantial amount. We thank you for all you do in our behalf.

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    Customer ServiceTransparency

    Reviewed July 19, 2017

    Communication is bad!!! Freedom Debt Relief got a settlement agreement for one of my loans, Mariner Finance. The payment never was sent on time, so Mariner backed out of the agreement, left me now going to court, losing a day's pay, and fighting garnishment. Had no idea this settlement wasn't kept until I received court papers in the mail!!! Tried communicating with them and they transfer me over to NLGG, which in return tells me Freedom Debt Relief should be dealing with this!! Very unsatisfied!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kelly,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I am not always sure where I stand in my payoff. When I call I have been told several different stories about how long it will take until I am done with the program. Much of the time I felt nothing is being done. And it seems that I am paying more money than I owed in the first place.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Schmicker,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    I contacted Freedom on a whim thinking no one could help me with getting out from under the debt short of bankruptcy. I spoke with Jose and he was very professional and reassuring that yes, there was a way they could help me. So far from start to the point I am at, it has been a very smooth process. Looking forward to being debt free in the near future instead of the far future.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I feel stress free and peace of mind after in program with FDR. Customer service is really good, access to online account is easy and understandable. Customer service staffs are nice and helpful. Thanks a lot Freedom Debt Relief for helping me.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 19, 2017

    We just started the program and so far everything has gone well. We would recommend Freedom Debt Relief. Everything is explained very well and the packet explaining what to do is very helpful as are the people who work with you.

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    Verified purchase

    Reviewed July 19, 2017

    I am very pleased with your service and professionalism and how quickly the negotiations are taking place. Very happy! I should have done this a long time ago. I am happy to be almost debt free. I will definitely recommend to friend. Happy!

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    Terrible customer response when down to our last creditor and had more money in our bank than was owed on the debt. Took an extra 5 months to settle last account and every time I called I got the runaround that it was in process. Once debt was finally settled the refund of our additional bank has taken way too long.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Fabbian,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed July 19, 2017

    When I decided to use Freedom Debt I was not sure of the outcome. They have exceeded my hopes and have been supportive every step of the way through the process. I highly recommend to anyone who needs to get out of credit card debt!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    The customer service reps are very helpful and respectable. They really go out of their way to help you understand and let you know what is going on with your account. Anytime I have a problem and I call Freedom they are always quick to help and help you to understand.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    I have been very happy with the people I've spoken with at Freedom Debt Relief. The only bad thing is that I'm getting phone calls from all over the country from other Debt Relief companies. I just tell them that I already had a company helping me and do not mention your name. Financially, I am having problems but will survive. I got a notice from Crossroads Financial Technologies yesterday and I really don't understand what they are telling me but I will be contacting Freedom for an explanation tomorrow after I read this one more time. I have gotten 2 or 3 calls from Capital One and I will fill out the form giving Freedom the permission to close their accounts (which is why they are calling me). I would recommend Freedom to any of my family or friends who might need help. Thank you for all of your help.

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I started trying to add my husband and a credit card of his. I mailed paperwork on July 5, 2017. They never got it and then I was given the wrong email address sent it to. They don't see it and Monday I faxed and so far y'all don't have yet. I need this added to my account. Please help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Taylor,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    I would recommend them to anyone! They help and are easy to talk to when I have questions. They help when I need help with paying my full amount. I love that it's easy to just call, ask what you want, and they work so hard to get what is best for you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Wow I cannot believe it one more year and will be done with the debt we had. Thanks to Freedom Debt, it has been a pleasure to use them for debt consolidation, without them I don't know what we have done. We are very satisfied of what they have done for us, and recommend them to anyone else that needs help of solving their debt. Customer service was great, and all the tools and education!

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    Verified purchase
    Process

    Reviewed July 19, 2017

    I am happy with the program, except for when I signed up I was told after giving all information on debt, I would be debt free in January 2019, but I must deposit a certain amount monthly. I have done that and when my last debt was negotiated it has extended me out an additional 4 months and I have still 4 debts left so I wonder how long this will drag out.

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    Verified purchase

    Reviewed July 19, 2017

    Have been very happy with the services provided. The one problem we have had is getting in touch with someone when we have questions. Messages are left, but not returned. Other than that our experience has been a good one.

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    This place is wonderful. I have not had to do much of anything. All they ask is to accept the offer and they do the rest. If you call and leave a message they get back with you in a timely manner. I would recommend them to other people that are needing help with credit card debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    I recently signed up with this company to help get my financial situation under control. While I initially was skeptical of the program, the more I spoke with the representative and investigated the details, I found that it would provide the best answer to my dilemma. Everyone I dealt with was extremely professional and courteous, explained fully what each step involved and was very supportive. I know it will take some time to resolve all my debt completely, but it will be much sooner and less stressful than if I tried to do it on my own. I would highly recommend the program.

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    Reviewed July 19, 2017

    I feel Freedom Debt Relief is helping me get ahead of my deft problem just as promised when I signed up. Several settlements has been settled. I needed this help. Having the Lawyer to help when needed was such a burden lifter. Your service has been appreciated. Thank you.

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    Process

    Reviewed July 19, 2017

    Freedom Debt Relief has really help me with paying off a lot of the debt I owed. The process Freedom Debt Relief uses to help its customers get rid of debt is easy to follow and stress free, which makes paying off bills an accomplishment that is easy to foresee.

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    StaffTransparency

    Reviewed July 19, 2017

    Doing a great job for me and my husband. Love working with them. Great people, friendly, answers all my questions. Helpful and keep us up to date on the progress we are making. I am doing great with their help.

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    Reviewed July 19, 2017

    I have requested they pay certain cards which I had gotten offers from and they refused. I think I should have some control over what gets paid. It's my money. Paying $50 monthly will take forever to pay off these debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Leona ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed July 19, 2017

    Andy was very reassuring and helpful with all the questions we had in this process. It's not the most proud moment in our life and he helped us through all of our doubts and frustrations. I wish I had contacted Freedom sooner as this has been such a stressful time.

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    Staff

    Reviewed July 19, 2017

    I am so pleased with Freedom Debt Relief because they are relieving me about how much credit card balances I used to have before I started joining their client list... I think all of their employees are and completely fantastic, smart and helpful to my life! Some people think they know how much time they have... but do not know how much they have. The honest way to think about your life is you know how much money you have but you do not know how much time on EARTH you have! So anyone who owes too much on credit cards NEEDS to join FREEDOM DEBT RELIEF ASAP!

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    Customer ServiceProcessTransparency

    Reviewed July 19, 2017

    The program does work, however, the associates are very informal and never get back to you after proposing a better solution. This was really sad because I was told I qualified for a loan to clear my record and keep making payments to the program and I never heard from that person again and he never answered my phone calls. Other associates are not informed and give you the wrong information and you're the one penalized for it at the end. The program works! Please train the associates for a better experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Serrano,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed July 19, 2017

    Hello - Although I am making improvements on the debt I owe - I wish the process was a bit more cohesive between the representatives and the lawyers. There is a lot of running around and short deadlines that need to be met which causes a lot more stress. I wish the representatives would be more involved or more helpful during the process. Or more easily accessible - It is very hard to get a hold of someone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Dubois,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 19, 2017

    At this point we're 50% throughout time with Freedom Debt Relief and up to this point everything Freedom Debt Relief has done is exactly what they promised they would do. I would definitely recommend Freedom Debt Relief if you're in a position that you cannot afford to pay your debts.

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    Staff

    Reviewed July 19, 2017

    I personally wouldn't know what I would have done without Freedom. They do it all for you. I check in here and there to see where I am at and each time I am becoming closer to the end of this debt. I recommended many people from friends to even strangers. Thank you Freedom.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Freedom Debt was very patient and willing to help in any way they can. When I call they always said no problem and get the job done. They are very professional about all they do to get the creditor to work with them to help to reduce the balance. They work fast and keep in contact with us.

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    Staff

    Reviewed July 19, 2017

    I am more than pleased with my experience with Freedom and how great everyone has been. It's been everything promise. Thanks for the professional groups at FDR. I made the correct choice. Bless all and keep up the excellent care that you have.

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    Customer Service

    Reviewed July 19, 2017

    I like the dashboard because I can go check on anyone of my accounts. When I signed up it was very nice to have someone on the phone with me to walk me through every step of the way. All the form that I needed to sign were provided to me on a electronic pdf.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    Will tell my friends about this program. Really awesome... So helpful and even a very good communication between two people. So glad I did join this program I have ever made my decision. I was drowning before, now I am keeping my FAITH to live again.

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    Reviewed July 19, 2017

    Freedom Debt Relief offered a way for me to pay off my bills by them negotiating with my creditors and using the money in my dedicated account. I should have had some input. I know the aggressive ones and the ones who said they wouldn't deal with FDR. That creditor should have been paid more attention to. I am going through a lawsuit now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Jessica,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase

    Reviewed July 19, 2017

    I am immensely grateful for the opportunity to be a client of Freedom Debt Relief. I had been overwhelmed, but beginning to see the light at the end of the tunnel. It is such a great feeling to know that my debt will be paid off in a couple of years.

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    Customer Service

    Reviewed July 19, 2017

    I felt my journey to being debt free was made a lot easier with FDR. If I had questions or concerns, I could either call or email them and someone would get in touch with me within 24 hours. Most of the time, sooner. It is a real benefit to have them work with you. Thank you, FDR!

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    Staff

    Reviewed July 19, 2017

    From the start FDR support team has answered all my questions and provided advice on handling situations. I am very satisfied with the approach so far and using the online dashboard to track my accounts and status. One suggestion is to fix the clarity of the statement displayed on mobile phones when Generate Statement is selected. It is very blurry.

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    Reviewed July 19, 2017

    When we contacted Freedom we were in a very bad financial situation. Freedom worked with us and our debtors to develop a plan that worked for everyone. We we're diligent in making our payments and we ran into unforeseen hardships. Freedom was helpful then too.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    FDR does not respond or get back to client, as promised from the onset. Even after repeated requests (by phone & fax) to respond to receipt of documents and/or follow-up requests I've sent. Client has no way of knowing if action is taken with regard to info sent. Secondly, my 1st settlement was twice what I'd have paid (debtor) had I not put it under FDR. There is no way my entire debts will be paid off by the promised timeframe. After many complaints regarding the website, I was told you would improve it. I see that this has been done. Big improvement-- the former website was about useless. Also, giving credit where it is due, your agents I spoke with seemed to care and were professional. My 3* customer service rating pertained to my initial issues about not responding my faxes or letters.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Maryland,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceOnline & App

    Reviewed July 19, 2017

    Freedom Debt Relief has been a life saver for me with my credit card debt. Very easy to deal with and working for my best interest. The website is easy to navigate, and the update emails help me to see where my status is as far as debt reduction. Would definitely recommend this service to a friend.

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    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I call my advisor and if he is away from his desk or on the other line. It doesn't take long for him to call me back. He has guided me through the whole process. I am so grateful to have him as my advisor. His name is Tomas. God bless him and this company.

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    Customer Service

    Reviewed July 19, 2017

    Freedom Debt Relief is excellent in consolidation of debt and helpful in managing your online tools, calls, settlements, and negotiations. I recommend them. In the first 3 months in had my first settlement and I am working on the next ones.

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    Staff

    Reviewed July 19, 2017

    I am so pleased with the service of Freedom Debt Relief. Updates received monthly. Friendly and accurate service. I have no complaints at all. The amount that my debt dropped through their negotiations is excellent. I can go to the site anytime and see where my account stands. They have a chart that lets you know when the debt will be paid in full. Other charts show what has been paid, how much the debt was reduced. It also shows what is being paid and what is in negotiations. I recommend them highly.

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    Customer Service

    Reviewed July 19, 2017

    Agents walk me through my status every month. I work together with them on my priority list and other items. I've had great customer experience. Every step is documented online in a manner I can understand and it is quickly updated with the current status.

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    Reviewed July 19, 2017

    I have too much money going out to you each month. I have no money for my meds. Or food. I have to rely on my son for food. And sometimes meds. Also, if I could get a longer pay back for less money per month that would be great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Janet ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 19, 2017

    Yes if they needed help I would recommend FDR. They are helping me get my life back together. With a very ill husband it has been tough with the only one working and I reached out to FDR and they are helping me.

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    Price

    Reviewed July 19, 2017

    My first loan was paid off at a great price and wonderful service! My second loan was paid off 6 months ago yet the online portal still says its "in progress". Supposedly bank did not receive final payment from FDR. To date still not resolved.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Judd,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    Making the call that morning to Freedom Debt Relief when considering some type of debt relief program or a consolidation loan, was the best decision I could have made. The representative explained my options clearly and helped me understand how help was available for me to have some relief from my credit card debt. It has been an easy transition into the program and easy to adhere to following their guidelines of debt settlement. I have felt relief in trusting Freedom Financial to represent me to my creditors. Thank You.

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    Customer Service

    Reviewed July 19, 2017

    I am very satisfied and grateful! My debts have reduced significantly. Very reliable. The portal is very useful and excellent information to follow up the payment schedule and balances. I highly recommend it. Customer service is quick and well informative. Thank you!

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    Reviewed July 19, 2017

    Began settlements within 5 months of my signing up and continues to get my accounts closed out and paid off! I could not have asked for more from them. They have handled everything professionally and as quickly as they are able. It has been a great experience.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Josh was patient and was able to stop and answer questions as I needed. Great customer service. I am excited to think about getting on track again. He helped keep me on task. I can't wait to reduce my monthly debt.

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    Customer Service

    Reviewed July 19, 2017

    I could not have become debt free without Freedom Debt Relief. They made it so easy with the one automatic monthly payment. Whenever I had a question or concern there was always some to answer my questions. The online customer service always returned questions within a day and the phone center was always available. Very satisfied.

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    StaffProcess

    Reviewed July 19, 2017

    Wonderful company to work with. Excellent service. Everyone that we have spoken to in regards to our account has been very polite, and more than helpful. We have never been through this before. We are very impressed with how much effort this company puts into leading us through the process. Thank you for everything you do.

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    Verified purchase

    Reviewed July 19, 2017

    Cut all debt by 50%. Freedom Debt Relief did a great job to cut all debt in half in a matter of about nine months with the help of Consolidation Plus Negotiators. After a few months of working with Freedom Debt Relief and paying all payments on time, I was contacted by Consolidation Plus to work with me and FDR.

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    Staff

    Reviewed July 19, 2017

    I would like anyone having financial problem let Freedom Debt Relief help you. Very good company to work with. They are honest, trustworthy, courteous, help you in every where possible. Easy to talk to. Update you when they settle your account. I am so glad to be working with this company.

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    Customer ServicePrice

    Reviewed July 19, 2017

    So far everything is going great. Freedom Debt Relief is working for us. Informative, helpful and affordable. Soon we will be back on our way to the life we had. No more constant phone calls. No more repeating myself 6 times a day to someone who doesn't care anyway.

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    Staff

    Reviewed July 19, 2017

    Each time I enter a Payment in my checkbook, I feel good knowing I'm making progress in eliminating my debt. They did all the work for me and it is a "peace of mind" thing. I can hardly believe that it's been almost a year.

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    Process

    Reviewed July 19, 2017

    My experience with the program so far is amazing. You guys are taking care of all my accounts and there been some settlements already in my favor. Hopefully all the other accounts will be settle with the same success, that way I would be seen as a person that try to solve my problems.

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    Customer ServiceProcess

    Reviewed July 19, 2017

    We had our first settlement and the settlement fee is about 35% of the debt reduction. Also the length of the program has increased by 3 months even after contributing extra 5000/-. Still getting a lot of phone calls from creditors and collection agencies.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Krishna ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    Freedom Debt Relief has been heaven sent for me. Communications and follow through are superb! I am kept up to date with their progress which gives me peace of mind. Every single staff I've encountered with were knowledgeable, kind and patient. I recommend them highly.

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    StaffProcess

    Reviewed July 19, 2017

    Thank you to Kenny ** as he was so helpful along the way! Financial matters are difficult to talk about and Kenny really put my mind at ease. I'm so grateful this program exists. Thank you and I'm looking forward to getting out of debt---for good!

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    Staff

    Reviewed July 19, 2017

    FDR has been great all around in helping us deal with our debt and getting rid of it. Everyone has been very kind and caring as well as understanding the problem we are all trying to solve. Couldn't be better.

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    Customer Service

    Reviewed July 19, 2017

    When unforeseen circumstances pull the financial rug out from under you, like what happened to me and my husband, you can get help without requiring the need for a consolidation loan or bankruptcy. Within one month of signing up with Freedom, we no longer had to endure the harassing collection calls or threatening letters. All of that was taken over by Freedom and our only job was to not answer the creditors' phone calls or letters and let Freedom take charge. We have been with Freedom one year now and, we have never had a problem. They are on top of our account and are only limited by the amount of money we can afford to give them to settle our debts.

    I highly recommend Freedom Debt Relief to anyone who is experiencing financial difficulties. Stop enduring mean and threatening phone calls. Put your debt problems in the hands of Freedom Debt Relief and enjoy your life. You will be amazed how nice it feels to see a light at the end of the never ending credit card debt nightmare. Freedom Debt Relief makes it easy.

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    Customer Service

    Reviewed July 19, 2017

    Little slow getting started, but once they got the creditors on board, things went very well. Customer service was always ready to help and answer any questions. Website was good but could use some work on giving more information and creditor names instead of just account numbers.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I spoke with Venetia ** from Freedom Debt today to get back on track with my debt. She was absolutely incredible with how precise and honest she was with me on the phone. I appreciate the time and help she gave me today.

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    Customer ServicePrice

    Reviewed July 19, 2017

    Working with FDR has been a great and challenging experience. Challenging because of the fact that all accounts in the program had to be closed with high balances and not paid for awhile for a better settlement price and it hit my credit score hard and real fast but I was in so much debt that I was circling the drain trying to worry about keeping my accounts current to keep my credit score up so I had to let go and let it be. I have been in the program for about 6 months and I have 2 accounts settled and a few already negotiated to be settled. It takes patience and time but I am getting there. I am glad I called and enrolled into their debt management program. It was a weight off. I have no regrets.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Wynn,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Online & AppStaffProcess

    Reviewed July 19, 2017

    FDR is the best program out there! The staff has guided me every step of the way and the website is fabulous! Before I started the program I was really anxious, now I feel like I have hope and a future. I am very excited about finishing and starting my new life - debt free! Thank you, thank you FDR!

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    Reviewed July 19, 2017

    I would definitely recommend Freedom Debt Relief to anyone in need of debt settlement - they have professionally managed my settlements and have always responded quickly to any questions. Thanks to FDR, I will be debt free before the end of this year!

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    Customer ServicePriceStaff

    Reviewed July 19, 2017

    In general everyone was very helpful and positive. On the downside, I was told I could add any accounts which came up later. This was a huge trial, it took about 12 attempts to add one of them and the other never was added. So this was not an easy thing to do. I can't decide if I appreciate the fact that their partner company called us about making a deal. We took the deal which is now costing us a fortune in interest, and our payments are higher, but everything is paid.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Carlson,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    When I sign up I told them I had a debt going to court. They told me they work on it. They never did. Got court papers. I called the debt and explain I join Freedom Debt Relief. He was willing to work with them. I called Freedom and they refuse to call them. The bank give me another number to call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Tammy ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcess

    Reviewed July 19, 2017

    I am almost debt free thanks to the dedicated staff; phone and advanced debt negotiators alike. From setting up paperwork, setting an obtainable payment plan and working with the creditors, the process has been really easy. They are good about keeping you updated with emails and phone calls too. I would recommend this process of clearing debt. The best would not get into debt to begin with, but sometimes life happens without warning!

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    Staff

    Reviewed July 19, 2017

    I'm very happy with the way things are going, everyone is pleasant and helpful. Doing this has made a big difference in my life. I'm able to start getting back on my feet again. I would recommend this to everyone who needs help. Thank you FDR.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Freedom Debt Relief has cleared some debt from past due and closed accounts with an excellent negotiating team. The options to receive text messages and to be able to email the support team when there are upcoming obstacles with the monthly due date are very convenient also.

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    Customer ServiceProcess

    Reviewed July 19, 2017

    So far I have been very pleased with FDR. After only a few months in the program I already had my first settlement. I have been pleased with their customer service and the quickness that they reply to emails. My monthly bills have been lowered by at least $200. This program has been a blessing in this difficult time of my life.

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    StaffTransparency

    Reviewed July 19, 2017

    The rep explained the whole process upfront; follow their instructions. So far, 4 out of 8 debts have been resolved over the past year. Only downside, if you are current with min payments prior to using them, you will go delinquent till resolved.

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    Verified purchase

    Reviewed July 19, 2017

    I could not be happier with Freedom Debt Relief. They have lifted a very heavy burden off my back and they are working so well in helping me out of debt. My creditors seem satisfied with the arrangements they have made and I will soon be out of the heavy debt I incurred.

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    Staff

    Reviewed July 19, 2017

    Had a friend not referred me to Freedom Financial I don't know what would have happened. I was at the end of my rope. The person I worked with was very kind and considerate of the situation I was in and tirelessly answered my questions. Yes, it's still a long, hard road but it has been far less stressful because of Freedom Financial! And I'm over half way through now.

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    Reviewed July 19, 2017

    A friend of mine had used a different company and was burned badly. They never negotiated anything and he lost a lot of money. I was a little hesitant, but I have been extremely pleased with the service and the progress that FDR has made on my behalf. It has provided me with a great deal of peace of mind. I would recommend this to anyone in need of financial help.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I am so happy I found FDR, I can breathe again! I don't wake up everyday sick to my stomach wondering how I'm going to get through my debt. The customer service is amazing. They don't make you feel like a bad person. Sometimes in life bad things happen, but that doesn't mean you are. They were all helpful and gave great advice. I feel so good about my decision and can't wait to be debt free forever!

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    Staff

    Reviewed July 19, 2017

    You are awesome to work with! Hope to God I get the funds I been waiting from the government so you can help me get the accounts paid off that are on this program you been working with me. Plus I don't have a job anymore. Been praying to God all goes well and get funds transfer into my checking.

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    StaffProcess

    Reviewed July 19, 2017

    I am very pleased with the service I have gotten from all staff at Freedom. They have made the process very easy and have helped every step of the way. I am happy with the progress they are making with my accounts.

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    Verified purchase

    Reviewed July 19, 2017

    Really glad I found this co. as I was very much in debt, could not see any other way out of the mess I got myself into. I signed up with Freedom Debt Relief. Believe me that was the best way to go. I gave them all the info they needed. Bingo now I can breathe fresh air again as Freedom Debt Relief took total control of all my debt. A great company to handle all your debt. Yes I would recommend Freedom Debt Relief to anyone that are having credit problems. Give them a try.

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    Reviewed July 19, 2017

    Absolute peace of mind!! My only regret is that I didn't contact them sooner. Do it! You will not be disappointed! :-) I thought I could get back on track by myself but it is a lot harder to do than I imagined. I've had 3 surgeries since the beginning of the year and had my bills snowball on me. Without their help and guidance I would NOT be making any headway.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I have experience professional attitude and good work ethic any time I have contacted them about a particular issue. They never hesitate to steer me in the direction that will lead to resolution of my problem. Their mannerisms is good and their problem solving skills are excellent.

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    Process

    Reviewed July 19, 2017

    This is the first time that I have ever had to do something like this. It is very difficult to let things lapse when you have never been so tight. Waiting for the process to start was nerve wracking, but there was help all the way. It would have been nice to receive the forms that needed to be filled in sooner, it was about 6 months later before someone realized that we had not been sent the forms in a timely manner. Pay for the lawyer service. Once things started to move, it moved really fast. We are now at the point where we just need to make the monthly payments.

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    Response from Freedom Debt Relief

    Dear Ms. Boland,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed July 19, 2017

    Freedom Debt Relief is an Awesome program. Always available, easy to work with and the savings will cut out total debt by almost 50 percent. Highly recommended! Program has helped us get back on track and will set us up for a healthy debt free retirement.

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    StaffProcess

    Reviewed July 19, 2017

    Updated on 09/08/2021: The program has been really good. They've gotten quite a few of my bills paid. Freedom Debt Relief asked me how much I could pay and they didn't demand a certain amount. I told them what I could do and they worked with that. There have been a couple of times when I wasn't able to send in 304 and they helped. They understood. They told me what the pros and cons of that would be.

    Since COVID, I'm doing the best I can and sending in what I can because I’m trying to pay all my bills, utilities, and rent. Freedom has been changing my payment amounts from $304 to $100 because there's no way I can do 304 anymore. They've been wonderful. I have recommended them to a lot of people. I haven't had the worry and the struggle of trying to pay the bills. Freedom has been able to manage to get them paid off quicker than I would have. They've gotten some of it reduced. There is no way that I would have been able to get all of those deals that they got done. They do a great job.

    Original Review: I was so fortunate to find Freedom Debt Relief. They are really helping me to resolve my finances. They are courteous and understanding. They communicate with you constantly. I have recommended them to a few people and I hope that those persons have taken advantage of their assistance.

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    Staff

    Reviewed July 19, 2017

    I am very satisfied with the way Freedom Debt Relief is handling my debt consolidation. I would recommend them to my friends and family. The experience with Freedom Debt Relief so far has went beyond my expectations. Great job and keep up the good work!

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    Reviewed July 19, 2017

    I've been with Freedom for almost two years. I will have all my debts paid off in January 2018. Saved me over half if not more on my debts going this route. I feel better being responsible, instead of filing bankruptcy. Thanks to Freedom!

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    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    Without their services I would probably be bankrupt. They also have excellent customer service reps. The reps have always explained things clearly and answered my questions quickly. I am always able to get through quickly in case I need to call.

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    Staff

    Reviewed July 19, 2017

    I'm very appreciative to FDR for helping me get my credit back on track!! Could not have accomplished this without their help and caring attitude, the folks I spoke with were not judgmental. I recommend them highly if you're having difficulty with debt!

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    Staff

    Reviewed July 19, 2017

    I hit some hard times and Freedom Debt Relief has been there to help me every step of the way. Thank you so much to the freedom debt relief team. The more you think you are behind the more I am happy to have found freedom to help me get my life back on track.

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    Reviewed July 19, 2017

    I have had nothing but positive experiences with FDR. I am so grateful for this program as it relieved my financial stress. Thank you for your support, guidance, and follow through. If I ever hear family or friends talking about financial stress, I will definitely recommend Freedom Debt Relief. It has changed my life!

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    Staff

    Reviewed July 19, 2017

    Excellent support. Just beginning at this time! The initial contact was detailed and sent us forms in the mail to sign for updating. Along with several follow up contacts extremely supportive. My husband and I are completely on board together to work in alignment and hoping for the best results overall. Thanks.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I have had good actions from all of the people that I've contacted via phone or email. Very helpful and knowledgeable. Always available to assist you in whatever you need. Handling my case very professional and quickly. Since I started I haven't had a bad experience. Thanks.

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    Process

    Reviewed July 19, 2017

    The process from beginning to end has been very efficient and worry-free for me. I never had to deal with my creditors and felt well-represented by FDR. I did expect my debt to be fully resolved about six months ago but I believe that is more of a creditor issue, not for lack of effort from FDR. I would recommend this company to anyone needing debt consolidation services.

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    PriceStaffProcess

    Reviewed July 19, 2017

    I was unable to get a loan through places like Prosper and such, credit limit was too high and interest rate from them was outrageous. Freedom Debt was the best thing for my situation and will be forever thankful! The process through Freedom was smooth and the people were very accommodating!

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    Reviewed July 19, 2017

    So, I cannot take the money I pay into the Freedom Debt Relief yet the credit card banks can send (secretly-without informing me) the IRS notices of debt being discharged which I then have to pay taxes on. Not cool, not nice. Actually, if it wasn't for the fact I will be done with this nightmare by December I would stop this nonsense right now and file for bankruptcy. Too late though, after paying $445 bucks a month so then the IRS can come back and penalize me. NO, I would definitely NOT happy.

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    Response from Freedom Debt Relief

    Dear Marlo,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 19, 2017

    So far very happy! It's nice to know there's someone out there that can help you when you need it. Thank you Freedom Debt Relief! I can't wait for the day I am debt free! The people that I have talked to and worked with have been great!

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    Staff

    Reviewed July 19, 2017

    I love how they are working on my debt. They handle all my questions and resolve them. Very friendly people. Would recommend them to anyone. They do just what they say they do. I am so thankful for them. Don't know I would have done without them.

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    Customer Service

    Reviewed July 19, 2017

    Already did recommend a friend and they are in FDR. I love it because I do not have to deal with creditors and I will be debt free in 2020. If a creditor calls I call you and you take care of it. I cannot wait to be debt free again so I can live again. It is a lot easier with FDR than paying this and that. I will never ever have more than 1 credit card and that is to be used for my side business. Other than that all is paid in cash.

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    Staff

    Reviewed July 19, 2017

    Outstanding service and extremely helpful. Really helped me out and I am very satisfied. If you have a huge debt and is wondering how to get rid of it you should definitely look into Freedom Debt Relief. You will actually have a relief. I am very happy.

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    Reviewed July 19, 2017

    I had an account that was questionable about getting it added to my debt relief list but after I explained to Freedom Debt Relief the situation with this account, this account was promptly added to my list. So far I am pleased with my experience with Freedom Debt Relief.

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    StaffTransparency

    Reviewed July 19, 2017

    Ira was extremely helpful... so very respectful and reassuring. He was very clear and precise, and answered question with understanding. Ira was also very forthcoming with details and I can't thank him and his service enough. I could tell Ira has a great deal of experience but I was impressed with the way he spoke with me the most.

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    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    Great customer experience. Professional, caring and they took the time to explain all of the necessary questions and rules. I appreciate the fact that they make you feel like everything will be ok. I am looking forward to a debt free life be able to pay off this debt.

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    Reviewed July 19, 2017

    I am very happy with Freedom. It has made me as its name say free from all the harassment from other companies and has given me a peace of mind knowing I am paying off all my debt in just a few years not the rest of my life. So thank-you Freedom for my new life.

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    Staff

    Reviewed July 19, 2017

    After accumulating so much credit card debt over the years from numerous medical procedures, I found I could not get ahead. They set up a payment plan I could easily afford to reduce the debt. Their customer support team is amazing.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Freedom Financial has been excellent with taking care of my needs. So much I have referred my sister to them. They contact me by email to approve settlements and everything they confirm with me. Would definitely recommend. Found them over the internet and so happy I did. All I can say is they are wonderful and caring for their customer.

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    Reviewed July 19, 2017

    This company is amazing. We fell behind on medical bills when my son broke his tibia and fibula completely in half at football practice. His hospital bill alone was $308,000. We couldn't keep up with all the bills coming in. I contacted this company, and all I can say is they are a miracle to our situation. We thank them sincerely for helping us get back on track. Thank you Freedom Debt Relief.

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    Customer Service

    Reviewed July 19, 2017

    From my first phone call and the entire sign-up process, FDR has been very supportive in helping me with my credit card problems. I do my best with keeping my payments current {not always easy} and let the pros do the rest for me. Looking forward in getting my first large settlement off the books in October!!!

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    StaffProcess

    Reviewed July 19, 2017

    They have all been very gracious and expedient in any of my matters. I have received nothing but good things and encouragement from FDR everytime we talk. I would highly recommend this program to anyone who has debt problems. I have been more than satisfied with the results thus far.

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    Staff

    Reviewed July 19, 2017

    I am very pleased with how Freedom Debt Relief is handling my affairs. It is not a path I wanted to take, but Freedom Debt Relief is making this journey easier than what thought it would be. I greatly appreciate the hard work they are doing for me. Thank you.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I was happy to get the help that Freedom Debt Relief provided. Save me 400 a month. Didn't know were to turn, was sinking slowly. They helped a lot. 5 star recommendation. Don't wait call them now if you need help. Easy set up.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    GOOD OVERALL. Our experience has been good so far, but I think more communication would be helpful. I understand that I am over anxious for results, but I need to learn to trust the process. The customer service folks are pleasant and they answer questions on the first call.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Very helpful and caring about my situation resolving in timely manner. I would recommend other clients. I appreciate the efficient work they both did. MICHAEL VERY NICE AND FRIENDLY. I hope to complete this with help of great customer service from staff.

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    Staff

    Reviewed July 19, 2017

    Freedom has an excellent team that has been a great source of guidance and support since I made initial contact. They have been encouraging, help me keep focused on necessary and next steps. I have been enrolled roughly one month, and the settlement process has already begun with a creditor. I can see a light at the end of this tunnel. I truly appreciate their dedication and professionalism.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    We were drowning in debt and with three job losses and being unemployed within a three-year period, it seemed like for every step we took forward, we would have to take three steps back. I called FDR and they not only helped us start paying off our debt... They made me feel like we are not in this alone. What I liked is that after they took all my information, FDR rep asked me what I will do with the money after we pay off the debt? I told him I will invest it in my retirement account or mutual funds. He replied, "Good, because as nice a person as you are, we don't want to see you guys back with us again." Within the first month they called asking permission to resolve my first debt. We have resolved four of my accounts with three to go. Thank you Freedom Debt Relief for all your hard work and our peace of mind. :).

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    Reviewed July 19, 2017

    This is not a government site. I have seen advertisements but I have not used this site. I have tried to refinance with Quicken Loans, but my debt to income is over the limits. Freedom Debt Relief has kept me updated with programs that may benefit us.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    We have not been with FDR very long but so far we are pleased and their employees we speak with on the phone have always been very nice. Will continue working with them and hoping that all our credit card debt will be resolved.

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    Staff

    Reviewed July 19, 2017

    I am well pleased with the progress of settlements on my financial debt. Everyone seems to be working hard on my behalf to resolve these debts. They stay in touch with me to advise me of any progress that may be made and of any potential problems that may arise. I could not be more pleased.

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    Reviewed July 19, 2017

    These guys are being so good at wiping my debt away very quickly and efficiently... It has been almost 8 months and almost all my smaller accounts have been taken care of. Definitely a big help with being disciplined and fighting and negotiating down the balances I owed.

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    Reviewed July 19, 2017

    You guys have made my life so much better. Though we are not totally out of the financial mire we are on the way and hopefully not catastrophes hit in the next couple years. Thanks for the support and direction.

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    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    From the first time I called, to the time I signed up, everyone was so nice/helpful. Everything was explained to me. I was given time to ask any questions which were answered in terms that I could understand. I have been kept informed of everything being done. I just wish I had done this sooner. They have made everything so simple. I would recommend this company to everyone. All I can say is "Thank you."

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    Staff

    Reviewed July 19, 2017

    Having someone else handle consolidating my credit card debt, handle the legal requirements and work with my creditors has taken a great load off my shoulders.

    The staff and legal consultants are very friendly and helpful. So far, I have been very satisfied with their continuing service.

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    StaffProcess

    Reviewed July 19, 2017

    I was very undecided when I started this program. But having to pay out almost $1000.00 a month and have it reduced to $300.00 a month kept me from filing bankruptcy. Now I have 5 more months to go and I am credit card debt free. I could never have done it without the counseling and guidance I received from Freedom. Thank you very much

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    Staff

    Reviewed July 19, 2017

    I am very pleased with Freedom Debt Relief and their staff. It is such a relief to know that a very professional organization is working to resolve my debts. I can rest knowing that they are working in my best interest. Thank goodness!

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    Customer ServiceProcessTransparency

    Reviewed July 19, 2017

    Let me begin by saying that when I first called them to enroll in the program, I honestly felt it was too late. Thus far, as time goes by, I have slowly come to realize that this seems to be working out OK. They are methodical in their approach, and are great in their communication with me. Thanks.

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    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    Outstanding company, Outstanding staff, very patient in guiding my wife and I through a difficult process. And never too busy to explain things to us. It's as if everyone of the employees understands how we feel. Outstanding negotiators. Our debt has been reduced by nearly 50%. Outstanding communication. We have been informed regularly of all the necessary data to keep us abreast of our progress. I can say without reservation, Freedom Debt Relief is a fine company to do business with.

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    Customer Service

    Reviewed July 19, 2017

    I'm halfway done paying off credit card debt and having FDR handle it is a really wonderful experience. I would definitely (and have) recommended them to others. You have nothing to lose by giving them a call and finding out what they can help you with.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Freedom Debt Relief has been really professional and most importantly, they've been kind. We're in a mess and they're so good to work with, and aside from one conversation with a young man who had no interest in helping me... maybe 3-4 weeks ago, they've been great to work with.

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    Process

    Reviewed July 19, 2017

    I am very pleased with the help and patience given to me. Being disabled and retired, this means a lot to me and has made my experience with the program pleasant and successful. I still have some time to graduate from paying my debts, but I am quite happy and satisfied with your support. It has brought relief for me and my family making it possible to pay my obligations at a time when I needed help. God bless all of you for all you do.

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    StaffProcess

    Reviewed July 19, 2017

    I am so glad that I joined the Freedom Debt Relief. Have been a pleasant experience for me. They are so helpful and understanding. They helped me through every step of the program and am so relieved to have all my debts behind me.

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    Staff

    Reviewed July 19, 2017

    These people are currently helping me to consolidate my debt and pay them off. I was a victim of a timeshare scam which I used credit card funds to pay fees required in this scam. This got me in deep trouble with my credit cards. Crooks were caught and now case is in court in Chicago. Thanks!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    The people that work here are friendly and very knowledgeable. If you ever have a question all you need to do is call or email them and they answer right away. I would recommend them to anyone that has debt.

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    Customer ServiceProcess

    Reviewed July 19, 2017

    FDR is a great program to get out of debt faster than with just minimum payments. Impeccable customer service and promptness to communicate settlements via telephone and email. Documents and transaction are submitted and received with ease and it gives you peace of mind how good they are at what they do.

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    PriceStaff

    Reviewed July 19, 2017

    My experience getting her the dirt has given me a lot of relief. Not sure I could've done it without Freedom Debt Relief. It seemed I was close to bankruptcy but Freedom Relief help me figure out a way to pay my debt off easier and without expense of added interest. Everybody at Freedom Debt Relief seems to be helpful, courteous and going to help me figure out a way to pay my debt off easier and without expense of added interest. Everybody at Freedom Debt Relief seems to be helpful, courteous and patient for all the questions that I have had along the way.

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    Customer ServiceProcess

    Reviewed July 19, 2017

    Very happy with this service. It was an easy and quick process to apply and be accepted. Once set up for auto withdrawal begins the journey to complete. Very good at being informed and current on my account via online, phone etc. Really appreciate their help to lessen my financial predicament. Now I'm able to breathe a sigh of relief!!

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    Reviewed July 19, 2017

    I'm just so impressed by what little work I have to do to get this debt off of my shoulders. I'd recommend it to anyone. I'd like more details on the dashboard.(Maybe more specific info for each settlement that is currently in progress?)

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    Staff

    Reviewed July 19, 2017

    Always ready to help. Always available. Excellent feedback from my advisor Johnny **. I would like it to be paid off sooner and get a better deal from the banks that I owe money to. Otherwise I like what you do. The debtors are not harassing me as much anymore since I joined FDR.

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    Staff

    Reviewed July 19, 2017

    I have been with Freedom for several years and have slowly paid down a significant amount of debt. I immediately felt confident from the start that with their help I could accomplish this task. With their help I am looking at the last few pay offs. They fight to get you the lowest pay offs they can get. Great people!

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    Customer Service

    Reviewed July 19, 2017

    I been blown away by your art of perfection on customer service. I would highly recommend this company to a friend or anybody in need of the best relief program in the world. Thank you for making a change to the better in my life.

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    Reviewed July 19, 2017

    We are disappointed in not knowing your approach. The outstanding vendors see us as irresponsible and close to law suits because we have ignored them and not attempted to communicate or pay. This is obviously destroying our credit (we knew that), yet leaving them with unanswered questions and continued late fees. No, we are not happy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Jaclyn,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase
    Process

    Reviewed July 19, 2017

    And happy with this program. I hope I can resolve my economic situation and be better in the future. They are flexible and the service was very good. Thanks for help me. Definitely I recommended to all my friend has economic issues like me. I really appreciate.

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    Reviewed July 19, 2017

    It is taking a while to get to the net settlement and I have been contributing monthly. Why is American Express not settled? Would like to know what is next. I have another account file a summons and NNLG is working on it now.

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    Customer Service

    Reviewed July 19, 2017

    Everything this company told me they are doing and doing well. My payments are fair and there isn't a problem. The customer service is great. When you call they do not stop until the problem is handled right and to my satisfaction. I would recommend this company to all my friends and family.

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    Customer Service

    Reviewed July 19, 2017

    Helped me resolve my debt in no time. They are fast and quick and couldn't be happier!!! I would definitely recommend this company to everyone looking to solve their debt and have great help in doing so! They are fast and quick and respond fast and help you with everything and are very detailed!

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    Customer Service

    Reviewed July 19, 2017

    I am satisfied with the accounts that have been paid off. I'm not satisfied with the amount of time it is taking and how I'm being asked constantly for account numbers when you have all that information! I have been in contact with customer service 3 times for this issue and nothing has been resolved. YOU HAVE THE ACCOUNT NUMBERS! Please just pay off my accounts in a timely manner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Kapelewski,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I am very happy to use Freedom Debt Relief. They are very helpful with all aspects of credit card resolution. Their customer service is the best! Thank you for all the help you have given me FDR! I would recommend Freedom Debt Relief to anyone.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I have had no problems and already told a friend. I have been called everyday by creditors. Your people have been very helpful and understanding. It is a great relief to know there is a company I can turn to. Thank you.

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    Customer ServiceProcess

    Reviewed July 19, 2017

    I am happy with the progress I am making. Soon I will have paid off two out of 4 accounts, so pleased. Thank you. Phone call have stopped to have me stop Freedom Debt and pay collections. Freedom stopped them from calling me. I am moving ahead with the program and am very pleased.

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    StaffProcess

    Reviewed July 19, 2017

    We are very happy so far... I was apprehensive when we started this process but so far it has gone smoothly. Anxious to have all the accounts totally paid off. Everyone has been wonderful to work with. All my question were answered quickly and efficiently.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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