Freedom Debt Relief Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Oct. 4, 2018
I am hoping your company will do what they claim because I will do my part. I just want this stress relieved. Depending on a great result your claims are true that is why I chose your company over other companies.
Thank you for taking the time to write us a great review, Frank! Freedom Debt Relief doesn't over promise and under deliver, and we think you made a great decision by choosing us to resolve your debt! You're in good hands, Frank, and if you ever have questions or concerns please reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com. We're here for you every step of the way!
Reviewed Oct. 4, 2018
I am so glad I chose FDR to help me manage my debt. My first debt was settled for less than I owed, saving me over $1,000. I would highly recommend FDR to anyone needing help with their debt. They are definitely here to help. They even let me chose to break up my monthly payment into a payment every two weeks.
Thank you, Mark for sharing your positive experience in our program. We are so glad to know we were able to provide you with the peace of mind you were searching for. Congratulations on already having a settlement! Keep up the great work and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 4, 2018
Without Freedom Debt Relief I would not even scratch the surface now. I'm in the second phase and can see the finish line. It is still a long road ahead but the stress is less and less every month as I see my accounts being resolved. Thank you Freedom Debt Solutions.
This is an amazing review, Shannon. Thank you for taking out the time to share. We applaud your progress in the program and are looking forward to the day you actually are debt free! Keep up the hard work and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 4, 2018
The experience from the start has been nothing but the BEST. I have not had to worry about a thing, if I have a question I just call and it is answered very professionally and it gave me peace of mind immediately.
Hello Sheila,
Thank you for your positive response. We are so pleased to hear about your wonderful experience with Freedom Debt Relief from the time you enrolled in our program. We are happy to answer any questions or concerns you have and we are excited to see you become debt free! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
Danielle ** was the most helpful, kind representative. She was very informative and answered all questions that I had. I would recommend her to any and all people I know that are going through a similar hardship. I believe this plan will help me tremendously and am so glad I got to speak with Danielle to help me decide which plan to go forward with.
Hello Ricky,
Thank you very much for your positive response. We are so glad to hear Danielle was able to further assist in enrolling you into Freedom Debt Relief. We will continue to demonstrate outstanding customer service and we would love for you to recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
From first contacting Debt Relief till process was complete, I had exemplary service. Thomas was very informative and friendly. He has great patience. It took me days to get all the data that was needed. I would definitely refer this service to my friends.
Hello Dennis,
Thank you very much for your positive response. We are so proud to hear about your wonderful experience with Freedom Debt Relief and we want to congratulate you on your success in becoming debt free! We would love to have you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
Very helpful initially - so informative - has worked out exactly how it was expected - clearing accounts and balances working with debit companies has taken a load off of my mind. My prayers are to eventually rebuild my credit score which is low now because everything crashed initially while consolidation was being handled.
Hello Lisa,
Thank you very much for your positive response. We are very happy to hear about your wonderful experience with Freedom Debt Relief, and we are here to take that weight off your shoulders. We have seen many clients rebuild their credit score when we reach agreements with all of your creditors. You will see the light at the end of the tunnel soon! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
Updated on 03/03/2022: I just talked to one of your associates. It took me over 5 years but I did it. I’m a senior 73 & very satisfied w/ FDR. I’m so glad I stayed w/ it. I feel proud of myself today. Thanks for helping me. You have a great staff.
Original Review: I’ve been very satisfied with FDR. You’ve taken a lot of stress off me. I’m very thankful I can pay & strive to get my credit headed in the right direction. Thank you so very much. I would & will recommend you.
Hello Phil,
We appreciate your outstanding review. We are here to give you that peace of mind and we are very happy to see you enrolled in Freedom Debt Relief! We would love to see you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
Please take Kohl's off this program. Byron was amazing in helping me put together my program. I am very grateful to have this opportunity. I bought a new home a year and half ago and my increased credit got away from me. Now I need to get back in sync with reality. I realize now that you can't always have everything you want right away.
Hello Theresa,
We appreciate your positive review. We are so glad you chose Freedom Debt Relief to resolve your debt and we are here for you every step of your financial journey. We also would advise you to contact our customer service department in regards to removing your Kohls account. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
So far I am very happy with FDR. Everyone I have talked with has been professional, helpful and friendly. I have just started the program so it is too soon to tell if I made the right decision but I am keeping a positive attitude.
Good afternoon Georgene,
Thank you for your positive response. We strive for the utmost professionalism at Freedom Debt Relief and you definitely made the best decision in choosing our debt resolution program. Soon you will see outstanding results and become debt free! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
I entered the process with Freedom Debt Relief expecting some serious help with my debt problem. Freedom promised to negotiate with my creditors, and get me out of debt in a reasonable time frame. What I received was a very poor product. I was sued twice by creditors, one of whom actually offered a settlement to me prior to the suit. Freedom said they would work to get a better deal, when, in fact, they never spoke to the creditor until the suit was filed. I would not recommend doing business with Freedom at all. You can negotiate with your creditors on your own, and be just as well served.
Hello George,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Oct. 3, 2018
Great service. They made me feel that I was making the right choice in this difficult moment. They explained the process in a simple clear way. Great folllow up. Easy to implement. Very respectful and kind customer service. If you are serious about getting out of debt, I definitely recommend it.
Hello Ana,
Thank you very much for your positive response. You absolutely made the best decision in choosing Freedom Debt Relief and we will continue to inform you with any changes made to your program. We strive for excellent customer service and we would love for you to recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
I was really nervous and embarrassed going into the process of debt consolidation. They made me feel comfortable and understood my problems. That was a real comfort to me. Thank you for all your help and your understanding. I would recommend you to anyone.
Hello Taryn,
We thank you very much for your positive review. At Freedom Debt Relief, we understand your financial hardship and we will never judge you for that! We want to assist you in every way we can and we will continue to show you outstanding customer service. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
I got into trouble over my head in debt. I truly was at the point of choosing to eat or pay rent. Which credit card to pay versus missing a payment on another. The agent I spoke to on the phone promised me that they would help. This process has been a blessing. I am watching my debts being settled and not ignored and slowly I am starting to get back on my feet. This company has truly given me a chance to live my life again.
Thank you for sharing your honest review, Megan. We applaud you for recognizing assistance was needed to resolve your debt and taking necessary actions to accomplish your financial goals! We also appreciate you sharing the positive experience you had with one of our advocates. Transparency is extremely important to us! We are thrilled to hear the program is proving to be successful for your unique situation. Again, thank you for sharing and for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Michael showed kind demeanor in instructions going through the pages in review. Answering question with detail to understand process. Going through the application and backing up review with documents to my email with the offer. Felt The answers were complete to satisfaction. I appreciate working with someone of focus.
Hello Cindy,
We appreciate your positive response. We strive for outstanding customer service and professionalism at Freedom Debt Relief and we will continue to demonstrate this to you. We want the absolute best for you and we are excited to see your results with our debt resolution company. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
I strongly recommend FDR because of their excellent customer service. My agent treated my with the utmost respect and was very thorough. His explanations were detailed and he guided me through the entire process. He was patient with me seeing as I don't type very fast on the computer and totally answered all my questions. I felt comfortable at all times and felt that he cared about my personal issues. Thank you for all you are doing for me and my family.
Hello Leticia,
This is an amazing review! We would love for you to recommend our program to your friends and family. We want you to know all the important details regarding your program and we will continue to demonstrate excellent customer service. We are excited to see you become debt free! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Don’t call and let me know anything about my debt or who to call if the debt collection keeps calling me. Or when they are going to start taking money out of my checking accounts. I am getting a bad taste in my mouth about your company.
Hello Donald,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Oct. 2, 2018
You guys have been a godsend to me and my wife. It is so nice to have the nasty phone calls and mail from our credit cards stop. Everyone at FDR has been so nice to us and seem compassionate about their customers. I will recommend FDR to anyone who needs financial help. Thanks.
Hello Tommy,
We are very thrilled to see your positive review. We have your back in Freedom Debt Relief and we will continue to show you outstanding customer service. We would love to see you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Freedom has helped me get my financial problems corrected. Coming off an illness where I had no money to pay the cumbersome piling debt. The phone has stopped ringing from debt collectors and on track to paying off my debt sooner then I expected.
Hello Lawrence,
We appreciate your positive response. We are so glad you chose Freedom Debt Relief, so we can take control of your debt and leave you debt free! We want the absolute best for you and we will assist you in becoming financially free. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Kareem was professional and encouraging. He clearly explained how the program works and how I could be debt free in a few months! The support has been priceless. Also, the timely manner in which I received the help was essential for me.
Hello Kim,
Thank you very much for your honest review. We are so glad to hear Kareem has demonstrated outstanding customer service and we will continue to be there for you through the remainder of your program. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Outstanding debt consolidation company!! Best thing I've done, no worries, just make my payments and they do the rest. Would definitely refer them to anyone. Like the fact that they ask me about making deals before they make them. Doing this for almost six months, and all I would have paid off is just the interest.
Hello Steve,
Thank you very much for your positive review. We are so glad to see you have been making your monthly deposits and we will always ask for your authorization before we start paying on your structured settlements. Congratulations on your success thus far, you will continue to see outstanding results! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Thank you for your precise ways in paying off my debts. Fast and sound was to get out of debt! All very much a relief and I feel good to be able to see the progress in the payoffs. It won’t be long and I can see the complete payoffs, thank you so much!
This is amazing Dixie! We are so glad to take that weight off your shoulders and to negotiate on your accounts in Freedom Debt Relief. Congratulations on your success thus far and we are confident you will graduate soon! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Debt consolidation companies have a reputation for being sketchy. That is not the case here. FDR has been amazing. They were patient and listened to my situation and my concerns. They found the right fit for my budget and walked me through what to expect. About 5 months into the process, I was served with a civil suit by one of the creditors. FDR Legal team was there to help. They made the process effortless. I would also like to applaud the perfect amount of communication. When I get a debt settlement negotiation email it stands out and I am able to reply quickly because FDR does not flood my inbox with solicitation emails. Keep up the amazing job FDR!
Hello Eric,
We are very proud to hear about your wonderful experience with Freedom Debt Relief and we are so happy to hear our monthly deposit fits within your budget. We will continue to negotiate on your remaining accounts and demonstrate outstanding customer service. We are very excited to see you become debt free! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Freedom Debt Relief been doing such a good job during my way to get my credit card pay and making the settlement with the banks as soon as possible for me to be free of debt in the shortest time I can’t imagine. Thank you so much. I start with a credit score of 420. I have a credit score now of 614. Happy with the services!
Hello Kirenia,
We appreciate your feedback and we absolutely love having you enrolled in Freedom Debt Relief. We are so proud to hear about your higher credit score and we are confident you will become debt free soon! Keep up the great work!. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
I just recently started the program, to say I was extremely unsure and nervous about starting this process is an understatement, luckily Brandon ** was assigned to my case, and he thoroughly explained what would happen from beginning to end. Then again when I asked again without getting frustrated or annoyed because I kept asking the same questions. He made me feel at ease, and confident that this is the right decision for myself and my family.
Hello Monica,
We appreciate your positive response. We are so thrilled to have you apart of Freedom Debt Relief and we will continue to demonstrate outstanding customer service through your graduation. Feel free to ask us any of your questions or concerns because we want you to succeed in becoming debt free! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
Very pleased with the program and contact personnel. Would recommend to a friend. Only been with program about three months. Have talked with one person so far and we are very happy with him. I like the program. Thank you.
Hello Dorothy,
Thank you very much for your positive response. We are so glad you chose Freedom Debt Relief to resolve your debt and we are excited to see you become debt free! We would appreciate it if you were to recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
So far, so good. Just started in program. Robyn was extremely helpful getting us started on our road to financial freedom. Signing up was easy and basically effortless. I would definitely recommend Freedom Debt Relief to my friends and family.
Hello Randy,
Thank you very much for your positive review. We are so glad to hear about your experience with Robyn and we are so proud to see you enrolled in Freedom Debt Relief. We would strongly appreciate if you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
Aaron with Freedom has been really helpful and will return my call immediately. Also, the website my dash board is user friendly and how it is set-up. I have recommend this company to my friends and has really released financial stress.
Thank you for recognizing one of our debt consultants, Elizabeth! We enjoy celebrating our advocates who leave a lasting impression with our clients. Way to go, Aaron! Thank you so much for sharing this amazing review and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
You were there when I needed an option other than bankruptcy. Thanks for everything. I look forward to working with the program. Very professional. would recommended to my friends any time. I am looking for to getting my financial state back on track.
Thank you for this amazing review, Tony! We truly appreciate the recommendation as well. Thank you for sharing with us how much you have enjoyed the program and how you have always been treated professionally. Please do not hesitate to contact client services as questions and concerns come up for you. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
My Springleaf account was paid off over a year ago yet no matter who I talk to it still says pending. I would like to cancel my contract with Freedom ASAP as they are not doing anything to help with my request.
We are sorry to hear, Mark that you are having a poor experience in resolving the mentioned account. A team member will be reaching out to you shortly in an attempt to address and resolve your concern. Thank you for sharing and we hope to speak with you shortly.
Reviewed Oct. 1, 2018
I have watched my credit score go up and balances go down. Though my only complaint is that they did not take two accounts because I could not show original paperwork. I have statements with balance, my name and account information, so I will have to hire someone else to handle them.
Thank you for sharing, Julie! We are so glad to hear that you are experiencing the benefits of being enrolled in our program! Please, continue to reach out to our client services team with any questions or concerns as you journey down the path to becoming debt free. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
Everything was good and I understand the process. Thanks. All of the information was accurate and very clear. I will definitely recommend the program to friends and family when they need it or when they have a question related the program.
Hello Arnoldo,
We thank you very much for your response. We are here to inform you about our program and have your back throughout your financial journey. We would love to see you recommend our program to all your family and friends. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
I am so pleased with FDR. I was so nervous to call them. After talking with Phil I was almost instantly put at ease. He was very kind and understanding. He explained everything and made it all very easy to understand.
Hello Tanya,
This is amazing feedback! We are so happy you called us and enrolled in Freedom Debt Relief because we want the absolute best for you! We are here to take control of your debt and have you completed, debt free. We will continue to demonstrate outstanding customer service and we are very confident in your success. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
I appreciate the sincerity and honesty of the team of Freedom Debt Relief in trying to help people like me fix their credit and get back to living their normal life. The staff have great knowledge of what they're doing and they also have good customer service.
Hello Joseph,
We appreciate your positive response. We have your absolute best interest in mind at Freedom Debt Relief, and we have your back throughout this financial journey. We are confident in your success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
I am not good at writing reviews, but all I have to say is that now I feel less stressed out, more relieved. It's been a great help for me and my family, I would definitely recommend Freedom Debt Relief!
Hello Walter,
Thank you very much for sharing your wonderful feedback. We are so happy to relieve you of that extra stress, and we are very excited for you to become debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
The best thing I ever could have done, and John the rep I dealt with was amazing. I tell everyone about Freedom Debt Relief, if I wouldn't have took the chance and called, it was getting really hard to keep my head above water, but now the heaviest load was instantly lifted off my shoulders.
Hello Melissa,
We appreciate your feedback. We are so happy to see you enrolled in Freedom Debt Relief and we have your back throughout your journey to become debt free. The light at the end of the tunnel is coming soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
Andrew with Freedom debt was very helpful and patient with us as we are computer not smart. We appreciated his help very much. We went with a debt company before and they didn't pay anyone, had to go to court to get most of our money back. We were a little Leary about trying again but need help. So far everyone has kept in contact with us and very helpful. We feel we made a good decision talking with Freedom Debt Relief.
Hello Marie,
Thank you very much for your positive response. We are so proud to hear about your wonderful experience with Andrew, and we will continue to demonstrate outstanding customer service throughout your program. We are excited to see you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
Great Service! I have been impressed with the timely and personal customer service. The service has been reliable, assuring, responsive and empathetic. I am looking forward to saving some money from this empathetic service. I would definitely recommend your empathetic and responsive services to other friends who may be in the same situation as I am.
Hello Esi,
Thank you for your positive feedback. We are very glad to have you enrolled in Freedom Debt Relief, and we will continue to demonstrate the utmost customer service. We would love to have you recommend our program to all of your friends and family as well. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
Satisfied with the program. I will recommend to anybody they need to. It is a program that you can trust and work with. Sometimes a little hard to understand but if you have question call customer service and they explain every bit that you have a question.
Hello Gladys,
We appreciate your response. We have your back at Freedom Debt Relief, and we are here to answer any questions or concerns you have about our program. We would love to see you recommend our program to your family and friends! Success with Freedom Debt Relief is coming your way soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
He helped me out a lot. He was able to get me approved and my monthly payments are very reasonable amount. Thank you guys so much for helping me in my time of need. I didn’t know where to go but thank God I found you guys.
Hello Grayson,
Thank you very much for your review. We are so proud to have you enrolled in Freedom Debt Relief and we have your back throughout your financial journey. We are confident you will succeed in becoming debt free, and we success is coming your way soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
I am pleased with the experience I received from FDR. The people I have dealt with are very helpful and professional. I am waiting for some feedback as to when negotiations start to find out how the plan is working.
Hello Gary,
Thank you very much for your positive feedback. We are very glad to hear about your wonderful experience with Freedom Debt Relief and we will continue to demonstrate outstanding customer service. Typically, negotiations start within 4-6 months after enrolling into the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
Thank you so much for helping and being with me through this incredibly difficult time in my life. It's so great to have people like you producing great results like you do for many many people like me. I'm telling everyone I know. Thank you so much. Cheers.
Hello Trent,
We thank you for your positive feedback. We absolutely have your back throughout your financial journey and we are very excited to see your success in becoming debt free. We would love to have you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
All FDR personnel have been extremely helpful and detailed in their explanations and instructions. They were very reassuring and comforting regarding making this huge and intimidating decision. We greatly appreciate the patience and kindness in answering our questions and helping us to understand the process so we could make an informed and correct decision. Tom ** is great and represents your organization extremely well! Thank you for everything; we really appreciate it!
Hello Scott,
Thank you for your positive response. We strive for outstanding customer service, and we are so pleased to demonstrate this to you thus far. You absolutely made the best decision in choosing Freedom Debt Relief and we are confident in your success. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
Everything has been great. The service has been outstanding. It's taking some time but it seems to be working. The way it comes to me for approval is awesome and the people who call me are very professional.
Hello Mark,
We appreciate your positive review. We are very proud of your outstanding experience with Freedom Debt Relief, and we will continue to demonstrate the utmost professionalism. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
Freedom Debt Relief is so great. I am happy to be part of them with very reliable, easy to reach staff and kind people that will really help you to solve your question and worries to your debt. Im not gonna be shy to tell it to anyone that needs help.
Hello Charito,
We appreciate your positive review. We are so happy to hear that the enrollment process was smooth sailing! We are here for you at Freedom Debt Relief, and we are very excited to see you graduate our program debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 28, 2018
We are very pleased with Freedom Debt Relief as they took a lot of worry off of where money was coming from to pay bills. Lukas, as well as others, were helpful in assisting Irene in getting this set up the right way.
Thank you very much, Thomas, for your positive review. We are so proud to have you enrolled in Freedom Debt Relief, and we are very pleased to hear that Lukas was able to further assist you in the enrollment process. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
I've been in the program now 18 months. Keeping track of the settlement offers, payments, and fees show I have paid (FDR) 53% of every dollar paid to creditors. When they settle, you have to ask what their fee is, it isn't just provided. Each payment sent had a charge based on the payment method for the creditors. Several of my accounts could have been paid faster, reducing the re-occurrence of payment type fees.
Hello Mirian,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Sept. 27, 2018
WOW! Tyler is really incredible. He is knowledgeable and helpful. Obviously being in debt is a really bad position to be in, but with Tyler's help I am actually looking forward to what the future has in store! I am happy to a part of the FDR family and I am more than happy to refer people I know to Tyler and FDR. Over the course of this program I know that I will be paying my dues and have the correct guidance to do so. Thank you again Tyler for making this a painless experience during a very painful time of my life.
Thank you for the wonderful review, Shayna! We're proud of the great work that Tyler has done, and we'll pass on the kudos! Did you know that we have a referral bonus program! Call client services at (800) 655-6303 to learn more! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
When I first joined Freedom Debt Relief, I was a little scared and skeptical about it. But the representative who helped me, was very thorough. He was very professional and had the answers to my questions. He assured me that everything will go smoothly. I went ahead and approved what the rep. asked of me and sure enough, the transaction went smoothly. I have him to thank for that. He was very knowledgeable of their service and helped me through my difficult time.
Thank you for taking the time to share your experience with us, Mingshyan! We're so pleased to hear that your Debt Consultant took great care of you during the enrollment process! Please feel free to reach out any time you have questions or need assistance with your account! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
FDR was meticulous in explaining the process and their service was exceptional! I recommend this to anyone needing help resolving debt. FDR helped me to fulfill my debt obligations with confidence and security. FDR exceeded my expectations! Thank you for the peace of mind!
We work hard to meet expectations like yours, Tresa! We're very happy to hear that you had an exceptional time with our team, and we look forward to working with you! If you have questions or concerns along the way, please don't hesitate to reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
FDR is a great way to pay off debt. They help you pay the debt with your money. No need to borrow because they collect a monthly amount from you and use it to pay off your debt. I highly recommend Freedom Debt Relief for people in Debt!
Thank you for the great review, James! We're happy to hear you've had a great experience with our program! We're proud to be on your side, and we're looking forward to negotiating more great settlements for you! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
So far I have call numerous times and my call was answered and I was help. They are courteous and explain everything to me. That's what people want is being explained to not ignore. It's scary at times. Need reassurance that it's working. I hope more will sign up and get help.
We're happy to hear that our client services team has been very helpful, Karen! We love to hear that our team is keeping you informed, as Integrity, and Caring are just a couple of our core values! Thank you for choosing Freedom Debt Relief, and please continue to reach out any time you have questions regarding your account!
Reviewed Sept. 27, 2018
I love FDR. I have called them quite a bit and Everyone has always been polite and respectful. They have never rushed my calls and explained everything in great detail. I would highly recommend FDR to Anyone who is experiencing severe debt and facing bankruptcy!!
Thank you for recognizing our client services team and the great work they do, Evelyn! Please continue to reach out any time you have questions regarding your account, we're here for you every step of the way! Thank you for being a part of Freedom Debt Relief!
Reviewed Sept. 27, 2018
I’m happy with my dealings with Freedom Relief. I do have one complaint is that I paid off one of my bills myself & for some reason this became part of the bundle & now I can’t use this card for an emergency as I need a release from an Attorney.
Thank you for your honest feedback, Carole. We're happy to hear that you've enjoyed your experience with Freedom Debt Relief. In regards to your concern about your accounts, we will have a team member reach out to you to shortly to discuss this further. Thank you very much for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
Lorraine is a real asset to your company. She called me back and got me set up and has answered any and all questions I’ve had. She is the only one I’ve dealt with so far. She really did go above and beyond to help me and explain everything to me.
We're very happy to hear that Lorraine has taken great care of you, Carole! We're lucky to have someone like her on our team! We also have a world-class client services team at the ready when you have questions or need assistance on your account! They can be reached by calling, (800) 655-6303 or email support@freeomdebtrelief.com! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
Patsy was so kind, patient, and helpful with my husband and I when helping us get this debt consolidation loan. She helped us get the payments to where we could afford them and saved us money too! I would and will recommend her and FREEDOM Debt Relief to anyone who needs it. We don't feel like we are drowning anymore. We sat down last night and were able to take a deep breath for the first time in a very long time. Thank you so so much for giving us this opportunity to breathe again. We are grateful!
Thank you for the kind words, Deanna! We're delighted that you're feeling financial relief, and have the breathing room you deserved! We're glad you had a representative like Patsy on your side to assist you with your needs! Thank you for choosing Freedom Debt Relief, and please call client services any time you have questions or need assistance with your account!
Reviewed Sept. 27, 2018
They settle at a good rate and take very little fees for their service and I would highly recommend to my friends who are having problems a very good company, that care for their clients. This company works fast to settle claims and that's good.
Thank you for sharing your positive experience, Marcus! We're proud to be resolving your debt, and did you know we have a referral bonus program? Please feel free to reach out to our client services team at (800) 655-6603 to learn more! Thank you for being a part of Freedom Debt Relief!
Reviewed Sept. 26, 2018
When I have questions or concerns staff is very prompt to respond and address these issues. They have done a terrific job negotiating down my debt so that it is basically costing me nothing (as far as their fees), because what they have reduced my debt by more than covers their fees.
We appreciate you taking the time to write us a great review, Mark! We're happy to hear that our team has been there when you need them! Congratulations on your success and thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
They been nothing but aces! Very happy with the service provided thus far. They've done all that was promised and then some. Anyone that is debt trouble I would highly recommend they sign up with them! It's a no brainer!!
Wow! This is an amazing review, Robert. Thank you so much for the vote of confidence and the high recommendation! We are thrilled to know you and your household are benefiting from being enrolled in our program. Thank you so much for sharing and thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
My business with this company has been more enjoyable. Thank you for your services. I find everything to be to my need. I pray that everything that I have agreed on will be to my good. Thank you again.
Thank you for sharing such a positive review, Ruby. We appreciate you taking out the time to do this. Whenever you have any questions or concerns, please do not hesitate to reach out to our advocates in client services. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
I have just joined but so far it is good. I have anxiety about the Citibank contacting me for non payment while I am getting money into debt relief account but it is too early to have had a contact with them. I have always paid them since 1984 never missing a month. Now I had to get help so I found Freedom Debt Relief and hope it will be a good experience; the joining was a bit complex for me but they have patient staff to help.
Welcome to Freedom Debt Relief, Wynanda! We are excited to have you aboard. Dealing with creditor collection calls can be extremely challenging. If you have not already done so, please take some time and review the helpful videos located on the home page of your client dashboard www.fdrclient.com. Look towards the bottom of the home page and you will see videos that reflect on how to handle creditor calls. You can also contact our client services with any questions or concerns at 1(800) 655-6303 or via email at support@freedomdebtrelief.com. Best of luck and thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
The staff and financial specialist guide me to choice the better path to get debt free in an organized way. After that they have teach me how to deal with creditors and what exactly to expect in each step. After all this initial process I feel more confident and aware about what's going on with my financial future. I will recommend Freedom Debt Relief to any person in my situation.
We appreciate the time you took to write us a great review, Alvaro! We pride ourselves in having a world-class team ready for whenever you have questions! We're happy to hear that you're moving forward confidently, and we are looking forward to working with you, Alvaro! Thank you for choosing Freedom Debt Relief, and please reach out any time you have questions or need assistance.
Reviewed Sept. 26, 2018
Great customer service, very nice people to talk to and very understanding. It was a tough decision I had to make and the people I talked to were very nice people and that made it easier for me to make my decisions to get out of debt by signing up with Freedom Debt Relief. Thank you.
Thank you for the great review, Dean! We're happy that you put the trust in us to assist you with resolving your debt. Please know that we are here for you every step of the way, and client services can be reached at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
Valentino was amazing to work with! He explained everything in detail to me and helped me figure out the best option for me to resolve my debts during this hard time for me. I’m glad I worked with him for this process!! He is very friendly also!
Thank you for the positive feedback about Valentino, Amanda! We're happy that he was able to take care of your questions, and concerns, and made things easy for you! Thank you very much for choosing Freedom Debt Relief, and if you have questions or need assistance in the future, please feel free to reach out to client services at (800) 655-6303 or email support@freedomdebtrelief.com.
Reviewed Sept. 26, 2018
The company seems all great upfront but when you actually get going, you realize they are costing more money. For example they will settle a debt and save you $800.00 but then they will charge you $700.00 in fees. I actually had a settlement for an account and Freedom Debt was taking my monthly payments and not paying the creditor. They are basically thieves who take you money and do not know where it is. I have been getting the runaround for 5 weeks that they are investigating the issue but would not refund my $781.00 fee for the account the settled and then defaulted on the first payment which canceled their settlement. Do yourself the favor and contact the creditor and ask to settle directly. You will save a lot of money hassle and aggravation. Do not trust them with your money!
We're very sorry to hear you had a negative experience, Kevin. We'd love an opportunity to address your concerns, and review your account with you. A member of our team will reach out to you very shortly to discuss your experience. Thank you for your patience.
Reviewed Sept. 26, 2018
After finding myself barely treading the dangerous waters of mounting credit card debt for several months, I knew I was going to need some help before I started to drown, and FDR was there. With superhuman capabilities (as compared to my own abilities), they swooped in and took the reigns of the near out-of-control horse and cart and helped me get my purchasing power back on track in less than a quarter of the time it would have taken me to get those high interest cards paid off.
I am thankful for FDR, Freedom Debt Relief as compared to Franklin Delanore Roosevelt, and their services. Their channels of communication are always open and you can expect a speedy, accurate, and attentive response. The Client Dashboard is also always available to provide you with up to date information on your account and progress. These folks treat their clients with respect and kindness, and work very hard to get your debt settled so you can get back to doing what you've gotta get done. If you're in need of a debt consolidation company, then I strongly recommend FDR.
Thank you very much for the wonderful review, Benjamin! We're happy to take the reigns, and steer you to a debt-free future! Congratulations on your success, and we're looking forward to your graduation! We thank you for recognizing our world-class client services team, and don't forget we're here for you every step of the way! Thank you for being a part of Freedom Debt Relief, Benjamin!
Reviewed Sept. 26, 2018
I was in a debt reduction program years ago and they had all my accounts frozen so no further finance charges were added to my balances. They then negotiated on the balance I submitted at the beginning of the program. These additional charges add a lot of extra money to my payoffs.
Hello Janice,
Thank you very much for your feedback. We apologize for your previous debt resolution program and we will do our best to negotiate for the lowest structured settlement percentage. We have your back at Freedom Debt and we are confident you will succeed in our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
Very professional, polite, and made me feel comfortable. I highly recommend FDR to anyone in a debt crisis. The man I first talked with knows his business, and explained each step of the Debt Relief process. Good job, Al. Each time I have contacted FDR the people I interacted with have been professional, and helpful.
Thank you for taking the time to share your experience with us, David! We work hard to meet expectations like yours, and we're happy that you've had a great experience enrolling into the program with Al. Thank you for choosing Freedom Debt Relief, and we're looking forward to resolving your debt!
Reviewed Sept. 26, 2018
I am so relieved to have my excessive debt more than cut in half. I never felt pressured to use Freedom Debt Relief. They shared information and were there when I was ready to move forward with this option. I'll be able to give a more thorough review when the process is closer to being complete.
Thank you for the positive review, Nancy! Congratulations on your success so far! We're happy to hear that you're feeling relief! Please feel free to reach out any time you have questions or concerns. The Freedom Debt Relief team is here for you every step of the way!
Reviewed Sept. 26, 2018
Freedom Debt Relief is a prayer answered for me. The customer representatives are very helpful and courteous. Making the decision to have them assist me through a hard time was the best thing I could have done for myself. I look forward to being debt free in minimum time.
We love the positive review, Cindy! Thank you for recognizing our world class client services team, and we're proud to be on your side! We look forward to your success as well, and please reach out any time you have questions or concerns. Client services can be reached at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
Looking after my finances. Will have financial stability thanks to FDR. Also for those creditors who choose to litigate, NLG will take care of that. Sometimes communicating with the creditors is lacking. On two occasions I have had to use NLG to represent me in litigation. Should never have gotten to that point.
We appreciate you taking the time to write an honest review, Joseph. We're happy to hear of your success so far, however, we do apologize for any frustration with your accounts going through litigation. We're happy to hear that NLLG was on your side, and assisted you with resolving those accounts. Thank you for choosing Freedom Debt Relief, and please let us know when you have questions or concerns. Client Services can be reached at (800) 655-6303 or email support@freedomdebtrelief.com.
Reviewed Sept. 26, 2018
Large balances on 3 different credit cards, causing a hardship to keep current. Everyone that I have talked to in your organization has been very friendly and supportive. As I am quite new to this process, I have not had any results with the credit card companies yet, but am looking forward to a favorable outcome. Thank you.
Thank you for taking the time to write a great review, Diane! We want to welcome you to Freedom Debt Relief, and thank you for recognizing our friendly representatives! We're excited to start negotiating your accounts, and please feel free to reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com if you have questions along the way!
Reviewed Sept. 25, 2018
I cannot thank you enough for everything. We finally can breathe a little. I know It will take time to get totally out of our debt but at least there is hope. I never will be able to thank you all enough for helping us. Everyone there was super helpful and pleasant.
We love the positive review, Marcelle! We're thankful that you chose us to guide you to a debt-free future, and we're very happy to hear that you're feeling relief already! Along the way, if you have questions or need assistance, please reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 25, 2018
It is hard to truly give an opinion this early into the program. But I am looking towards a good outcome that will leave me very pleased. My experience with representatives and other associated that helped me into this program were encouraging and helped me feel good about making the choice to follow through with it. No more putting it off, I am gonna get my financial freedom taken care of. Now what boat I am buying in the future? As long as it floats and is seaworthy, I am good.
We appreciate you taking the time to share your experience, Ronald! We're looking forward to helping you put your debt behind you, and congratulations on taking the first steps toward financial freedom! Good luck with your future boat purchase! If you have questions or need assistance in the future, please feel free to reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed Sept. 25, 2018
Freedom helped me get my accounts set up and they are doing the rest! It was a painless process and now I have a little more relief. They got the creditors to leave me alone and negotiate on my behalf which saves me money.
Thank you for the wonderful review, Kathy! We're very happy to hear that you're feeling relief, and we're happy that your progress is going well! If you ever have questions in the future please reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed Sept. 25, 2018
Good Debt Consolidation Company although slightly more expensive than competitors. They charge more on their settlement fees, but no upfront fees. Otherwise it’s an honest company to deal with, very transparent. Customer Service is the greatest, very convenient because hours of operation is till late pm and open every day.
Thank you for your honest review, Mario! We pride ourselves on our integrity and transparency. We thank you for recognizing our world class customer services team! You're right! We are here for you 7 days a week, and you can also reach us through email at support@freedomdebtrelief.com. For more immediate assistance give us a call at (800) 655-6303. Thank you for being a part of Freedom Debt Relief!
Reviewed Sept. 25, 2018
Freedom Debt Relief has done a superior job on taking care of my debt problems. Thanks Freedom Debt Relief. I am more comfortable now that you have taken the load off my mind. Can now sleep at night for a change.
Thank you very much for the wonderful review, Jimmy! We're proud to be on your side, and we're happy to hear that you're already feeling relief! In the future, if you have questions or need assistance, please reach out to client services at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed Sept. 25, 2018
Excellent service for helping out during a difficult time. Customer service was excellent and your services will allow me to carry on without the fear of bankruptcy. I will get out from under some crippling debt that has plagued me for years. Thanks!
Hello Curtis,
Thank you for your response. We strive for outstanding customer service and we are very glad to demonstrate this to you thus far. We are very happy you chose our program and we are confident you will have financial freedom soon. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2018
Working with Freedom Debt Relief has been a revelation. I have watched my outstanding debts be reduced month by month. Freedom Debt Relief keeps me up-to-date on my account and it is such a relief to see my payment used to pay off an account. It cost so much more paying smaller amounts on several accounts. With Freedom Debt Relief, there is an end in sight.
Hello Karen,
Thank you for your outstanding response. We are so proud of your success in Freedom Debt Relief thus far and we absolutely love negotiating and settling your accounts. The light at the end of the tunnel is coming soon and we are confident in your success. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2018
Satisfaction with program to date. No problems to date, have been kept informed on progress so far. Anxious for outcome of debt resolution as time goes by, fairly new to program since start date was September 3 for deposits and have received a couple of calls from debtors.
Hello Shirley,
Welcome to Freedom Debt Relief! We're excited to see you start this new journey and watch you become debt free! We also know this a new experience for you, but you're not alone, we will be with you every step of the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2018
Freedom Debt Relief has been very good at keeping me updated. They have been very courteous whenever we talk on the phone. I've been very satisfied with them. The information online has been fantastic. It's nice to be able to see the information and progress.
Hello Rebecca,
Thank you for your response. We will continue to inform you and update you on any changes made to your program at Freedom Debt Relief. We are very glad you are pleased with the Client Dashboard because this is definitely a very useful tool while in our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2018
Great introduction on preparedness on getting to ready on ways to settle debt. I like the tools and resources provided to manage and track. I also like the fact that your client is supported by a lawyer just in case.
Hello Jess,
Thank you for your outstanding feedback. We are so happy to see you enrolled in Freedom Debt Relief and we are so happy to hear you enjoying National Litigation Law Group! We are confident you will succeed in becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2018
The entire process so far has been very well managed and smooth in spite of my initial apprehension. I am at the beginning stage, so no major changes yet, but I am feeling much more confident about managing my finances from here on out. Everyone I have talked to and seeked advice from was professional and quick to respond to any of my questions.
Hello Mirta,
We appreciate your response. We understand in the beginning of the journey to become debt free, the first couple steps may be uneasy but throughout your program you will see great success. We are here for you through your graduation and we are very excited to see you debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2018
Thanks to Greenlink and Freedom Debt Relief for helping me come to the right decision and improving my financial health and well being. I know now I am on the road to repair my credit and establish myself as a credible person in the world of credit stability. Watch out world. Here I come.
Hello Johnny,
We appreciate your feedback. We are extremely glad to have you in Freedom Debt Relief and you are absolutely on your way to become debt free. Success is coming your way soon! Keep up the great work. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2018
Brian is awesome! The process went quickly and smoothly, and he was reassuring and very helpful, as well as amusing. He took a stressful, scary situation and assuaged my fears. He was also up front about all of the fees associated and how the program works.
Hello Caitlin,
We appreciate your honest response. We are so proud to hear Brian has demonstrated outstanding customer service and we are here for you at Freedom Debt Relief. We understand your financial hardship and we are very confident you will become debt free soon. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2018
Very happy with the settlements that have occurred on my account and they seem to moving along at a quick pace. Had some concerns about how the settlements are spread out but I believe it due to the ability of the funds in my account.
We are thrilled to hear you are experiencing the benefits of being enrolled in our program. Thank you so much for sharing! Our client services staff is always happy to address any of your questions or concerns. Don't hesitate to reach out should any come up for you. Great job, Greashon!
Reviewed Sept. 24, 2018
Thank you for awesome customer service - great explanation of what would happen and made it personal. I have already recommended your company to a close personal friend who called last night. I feel so much better about my finances right now and know that I am going to take a hit for a while but I can breathe!
Hello Donna,
Thank you very much for your positive review. We love to provide our clients with detailed responses regarding our program at Freedom Debt Relief and we are excited to see you graduate and become debt free. We would love to have you recommend our program to all of your friends and family. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 23, 2018
I'm new to the program. Wasn't sure if I was doing the right thing but customer service has been helpful and assuring. The process has been moving along and I hopeful it will get better. I have learned a hard lesson.
Good morning Belinda,
Thank you for your positive review. We will assist you in every way we can and we know in the beginning of this program it may feel uneasy but we are here for you throughout this process. Soon you will see results and great success with our program and this will ease your mind as well. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 23, 2018
So far they have been very helpful and respectful! Looking forward to being debt free! I had all my questions answered and was reassured all along the way. They never made me feel uncomfortable or embarrassed! They seem to genuinely want to help me.
Hello Arien,
We appreciate your outstanding response. We are here for you at Freedom Debt Relief and we are looking forward to see you succeed in this financial journey. We will continue to answer any questions or concerns that come up and you should never feel embarrassed or uncomfortable, because life happens! We have your back throughout this and soon you will see the light at the end of the tunnel. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 23, 2018
Updated on 12/17/2022: What a great feeling. You did everything that was expected and I couldn’t ask for such a wonderful ending. At first I said I didn’t want to do this but it all came together. Thank you for your excellent service.
Original Review: Yes, I would recommend others, my service with your company is great so far. I only hope I can keep up financially, so bear with me. I hope I will be able to contact you when I need to discuss certain financial issues.
Hello Brenda,
Thank you for your outstanding feedback. We would love to see you recommend Freedom Debt Relief to your friends and family! We are so proud of your accomplishments so far and soon you will be completed and debt free. Keep up the great work. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 23, 2018
Just started and 2 settlements negotiated. Such a relief. I tried on my own but too overwhelming. Very grateful for this service! Such a weight lifted off my shoulders. I never thought it could be this easy. Thank you. Working together is great.
This is amazing John! Congratulations on such great success so early in your journey to become debt free. We will take that weight off your shoulders and soon you will see great success. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 23, 2018
I have been pleased with the information that has been relayed to me, and very happy with the education of how it all works. It will take time to get through the process, but I am confident that FDR will do a great job.
Hello Curtis,
Thank you for your amazing response. We are happy to provide you with all the details of our debt resolution program! We wish the absolute best for your program with Freedom Debt Relief and we are very confident you will graduate debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 23, 2018
I am so grateful for the guidance I received when I initially joined the program and now I find myself needing additional assistance and without hesitation you came to my rescue. Thank you for your willingness to assist a 2nd time around. Truly grateful!
Good morning Leslie,
Thank you for your amazing feedback. We are so grateful to have you enrolled in Freedom Debt Relief because we want to see you debt free. We will continue to assist you in every way we can and we are confident you will become debt free soon. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 22, 2018
Patsy was great. We appreciate her support throughout the entire process. She was very helpful and helped us understand our situation. Thank you for the help with the program as well. I would be happy to recommend Freedom to all my friends.
Good morning Dorian,
Thank you for your response. We are so proud to hear Patsy assisting you in the enrollment process and we absolutely have your back throughout your journey to financial freedom. We would also greatly appreciate if you recommend our program to your family and friends. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 22, 2018
Only thing I’m not happy with is that when you email someone about an issue no one will reply. When you have a point of contact someone should at least reply to an issue. Other than that I’m at the beginning so I really don’t have a comment on the program.
Hello Kelly,
Thank you for your amazing feedback. We are here for any questions or concerns you have and want to make sure we are assisting you in every way we can. Have you been emailing our customer service department? Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 22, 2018
I was So nervous to do this. Derek was so kind honest and helpful that it calmed me and I was able to make what I think Is a great decision. I will Definitely recommend this to people I know That need a service like this.
Hello Donna,
We appreciate your review and we are so happy to see you enrolled in Freedom Debt Relief. We are very glad to hear Derek has further assisted you and you definitely made the best decision! We would appreciate if you recommend our program to your family and friends as well. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 22, 2018
I have been encouraged and empowered by Freedom Debt relief for the purpose of resolving my debts. This debt relief program not only encourages me to set money aside each month for debt resolution, but it also empowers me to do the same through proper legal representation.
Hello Michael,
We appreciate your honest review. We are here for you at Freedom Debt Relief and we have your back throughout your journey to financial freedom. We are happy to hear you enjoy our legal team as well and we are excited to see your accomplishments in becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 22, 2018
Tanner, our representative, knew his stuff very well and was always available and easy to reach. He answered our questions clearly. He made the process smoothly with no stress. We would recommend him to everyone. We are satisfied with the outcome and plan.
Hello Lorraine,
Thank you for your feedback. We are so proud to hear Tanner has been able to further assist you and answer any questions you have about our program. We would love to see you recommend our program to all of your friends and family. We are excited to see your success in becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 22, 2018
I didn’t wanna file for bankruptcy and in the past, I went with another debt relief company called Fastrack but it was pretty short-lived. I really didn’t trust them giving them my bank account information and expecting them to put the money that I give them or the money they’re gonna take from me into an account to pay my debt. It didn’t seem right. Then when I went online and started researching different debt relief companies, I came to find out that they didn’t have the greatest rating. And that Freedom Debt Relief did.
But initially, I heard about Freedom Debt Relief from Shark Tank. The Barbara Corcoran was on there and I saw an advertisement. She highly recommended them and I thought that she must know what she was talking about. She is a billionaire in real estate. So, I started reading up about Freedom Debt Relief and I saw a lot of good reviews. I even went on to Business Better Bureau and saw they had a good rating, so I tried them out.
So far, Freedom Debt Relief has been wonderful. Whenever I had to add a debt to my account, they did that and were always there if I had questions to ask. And whenever they settled my debt for me, they emailed me right away and also texted me. If I didn’t respond, they would call me about it. So, I’ve not had any bad experience with them. They even worked with me this past summer. I’m a teacher, so I work during the school year and I wasn’t working that summer. I told them that this one month was gonna be a little tough to make the payment and asked them if we could switch the plan or the graduation package. They worked with me in order to still take money out but in a way that would also work for me.
I’ve been with them for two years now and whenever I have a question or a problem, I'd call them up and talk to them. I spoke to someone in the beginning then whenever I called, I got different people. It was usually never the same one but I’ve never had anyone not understand my whole financial situation. It is right there on the computer and everyone I’ve ever spoken to has been able to tell me how we would work things out. And they’ve arranged everything or do whatever I needed.
I had about five accounts that they settled for me, some of the smaller ones, and I have a lot of small credit card debts that just kinda added up. They’ve been doing a great job, so it’s just a matter of how much they take out a month that I can put in and keep putting towards the account so that they can say we have enough and we can make a settlement type of thing. So, I’m still on track for the graduation date I had set and everything seems to be okay. But, it is nice to know that in a few years, I’ll have all this resolved then I can move on. And hopefully, my credit score will go up.
Their website is also great. I can easily get on the dashboard and see what is going on with the account. I would highly recommend them. If you have any accumulated debt and it is too much for you to handle, give Freedom Debt Relief a call because they set everything up on how much you make, how much you can afford to pay every month, and what your plan would be.
Hello Lisa,
Thank you for your amazing feedback. We are so proud you chose us as your debt resolution option because are definitely the best option to reduce your debt. We will negotiate on all of the accounts enrolled in our program and soon you will see great success in becoming financially free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 21, 2018
Lawrence was very helpful and friendly. He made this an easy choice. Now I don't have to worry about never paying off credit cards. I am excited to be helping myself become debt free and truly appreciate the help of Freedom Debt Relief. Thank you all so very much!
Hello Tawnya,
Thank you for your positive review. We are very happy to hear Lawrence has been showing you outstanding customer service because you deserve the best. We have your back through your journey to financial freedom and we are very excited to see your success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 21, 2018
Freedom Debt Relief has been providing me great quality of service and working with them has reduced my stress. I’m not getting calls every week anymore and we go ahead once all over. I heard something about them ahead of time and liked that, so I sought their service. They took my individual accounts and they're negotiating with my creditors. While there’s something they can’t work with, they've already gotten reductions on a lot of them. The process could be quicker, but those things take time. The consultants I work with are thorough. I only got a few questions and they were very responsive. Freedom Debt Relief can help.
Hello Robert,
This is amazing feedback. We strive for outstanding customer service at Freedom Debt Relief and we will continue to demonstrate this to you. We are so proud to have you enrolled in our debt resolution program and success is coming soon! Keep up the great work and you will soon become debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 21, 2018
FDR is a life saver. I was a little hesitant at the beginning because I did not trust anybody with my financial information but since they were recommended by Credit Karma I decided to try them and the results were better than expected.
Hello Arturo,
We appreciate your honest response. We have your back through your journey to financial freedom. We are happy to see you taking our advise and we are very excited to see your accomplishments in our program. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 21, 2018
I am beyond excited and happy with the services I have received from everyone at Freedom Debt Relief, it was explained thoroughly and easy to understand. I received a text with my first settlement and it was quick and easy to respond. I am able to see everything on the client dashboard.
Good morning Perla,
We appreciate your honest feedback. Congratulations on your first settlement and love to hear about your use of the Client Dashboard. We are excited to see your success in becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 21, 2018
The settlement process went very smoothly and I'm happy that Capital One will be settled. The only thing is that the payments will be very small and will take 30 months. But I will call when I have time to see if that can be changed. Otherwise, all went well and the contact was all done by emails. Thank you for your help.
Hello Deborah,
We appreciate your honest review. Depending on the negotiation process with Capital One, the creditor may have requested a certain payment schedule but we can alter that with a lump sum payoff if you have the available funds in your dedicated account. Feel free to call our customer service department and we will be happy to make this request for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 21, 2018
So far so good, only a few months in. Things weren't 100% clear initially. I submitted all my credit card info for consolidation. I didn't find out until a month later credit cards $500 or less aren't included. So I had a bunch of late payments which had fees. If I had known, I would have taken care of those. That is my only issue thus far. The Representative did apologize and said she thought she mentioned it to me, but did not. It will be a while before things are good again but I'm making an effort. Everything is online. I do much better with paper documents.
Hello Brienne,
We appreciate your response! When a client enrolls in Freedom Debt Relief, the accounts enrolled in our program will always be listed on our Debt Resolution Agreement or contract. We apologize for any miscommunication and information that was not provided to you. We are excited to negotiate on your accounts and resolve your debt. Success is coming your way soon. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 21, 2018
Very easy to deal with and put me at ease of mind once the process was started. They tell you step by step what will happen and how it works. This is the easiest program I have used by far and I’m glad I chose Freedom Debt Relief.
Hello Matthew,
We appreciate your honest review. We are here to put your mind at ease and to assist you in becoming debt free. We are very glad to see you enrolled in our program and we are confident you will succeed in becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 21, 2018
August 2018 was one year into the program. I am kept up-to-date on any and all communications. All transactions require my approval. I am so very glad I enrolled in this program. I am extremely pleased with the Freedom Debt Relief program.
Hello Faydean,
This is amazing! Congratulations on your success so far and we will continue to inform you on any changes with your program. We are extremely glad you enrolled in our program and we are excited to see you graduate debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 21, 2018
Debra was awesome and made me feel comfortable in the process and took the time to listen to me. Thanks again and looking to get this debt off my back and enjoy life again. I will for talk to friends and family about this experience.
Good morning Kevin,
This is an outstanding review. We are so happy Debra has been providing you with excellent customer service and we will take control of all the accounts enrolled in Freedom Debt Relief. Success is coming your way soon. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 20, 2018
Still a newbie. Haven't started negotiations yet. Still learning about the program but everything seems fair and to a good start. Been talking with the reps about the program and asking questions and giving info on the creditors' moves and phone calls to me and what I need to do. Got great answers and great help so far.
Hello Brooks,
Thank you for your feedback. Congratulations on starting your journey to financial freedom and we are very happy to see you enrolled in Freedom Debt Relief! You will soon see great success in becoming debt free and we are here for you every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 20, 2018
My rep has been great, I am about halfway through with the program and the communication has been excellent. They have done a great job at negotiating settlements for me. I am more than happy with them so far. I would highly recommend them to friends if they needed a similar service.
Hello Scott,
Thank you for your positive response. We are so proud of your accomplishments thus far and we will continue to negotiate on your remaining accounts. We would absolutely love to have you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 20, 2018
Had an excellent experience. Todd was very friendly, helpful and knowledgeable. I feel like a lot of weight has been taken off my shoulders today and hopefully we will be able to live more comfortably from here on out. Would highly recommend to anyone tt needs some financial help. Ask for Todd!
Hello Adam,
Thank you for your feedback. We are very happy to hear about your wonderful experience with Freedom Debt Relief and we are glad to take that weight off your shoulders. We have your back through your journey to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 20, 2018
I came aboard with deep financial issues that Mr. ** at Freedom Debt relief has assisted with wonderful results. Thank you FREEDOM DEBT RELIEF for being there to help me and my wife to resolve these deep concerns. Truly, if we did not have your assistance, the resolve would have been too deep to fathom.
Reviewed Sept. 20, 2018
Sean... my go-to guy for all questions and answers has been very helpful and kind... as well as very patient when I don't understand. The program is new so I am in hopes this all works out... as Sean has been very reassuring that everything will go well. I am in hopes the creditors will be understanding.
Hello Sharon,
We thank you for your positive response. We are very happy to hear Sean assisting you and demonstrating outstanding customer service. We have your back at Freedom Debt Relief and we are excited to see you succeed in becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 20, 2018
The reason I terminated my account the first time was due to the fact that I still had considerable debt. I re-enrolled, and was very satisfied with the help I received. I've now been in the program for a month and considerable happy. I believe everything is going to work out fine. I feel some relief.
We're glad you came back to us, JoAnn! Remember we are always on your side, and are ready to assist you when you need it! Client services can be reached at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed Sept. 20, 2018
I wish I had contacted them earlier. I am very much relieved! The people I've had contact with have been helpful. I would recommend them to anybody needing help. They have answered all my questions, and been thorough. So far so good.
Thank you for the wonderful review, Henry! We're grateful that you chose us to be on your side to assist you in resolving your debt! Thank you for being a part of Freedom Debt Relief, and we are looking forward to your success! In the future please feel free to reach out to our client services team at (800) 655-6303 or email us at support@freedomdebtrelief.com.
Reviewed Sept. 20, 2018
Hesitant at first to call FDR. I did, debt was consolidated and I make my monthly deposits and the structured settlements are being resolved in a timely manner. I highly recommend anyone having challenges to pay off debts to call FDR.
Hello Jenifer,
We appreciate your honesty and love your response. We are very glad you chose Freedom Debt Relief and we will do our best to resolve all of your accounts as soon as we can. We are excited to see you debt free and would love to have you recommend our program to your family and friends. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 20, 2018
It have been a good way to get myself and my wife on the road back to debt free from our bills and have a better way to control our money. FDR has helped us out to see what we can do if we only see what we are doing with our money and take care of how we spend it and make wise choice when we are trying to buy something. It have been a great thing we call FDR when we did. Thank you all so much.
This is amazing Crescencio! We are very happy to hear about your positive experience with Freedom Debt Relief and we are excited to see your accomplishments in becoming debt free. Congratulations on your success thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 20, 2018
I am pleased with FDR. They have successfully negotiated most of my accounts. The NLLC are wonderful as well. I needed to enlist them in one of my accounts and was satisfied, hoping they could have negotiated lower payment amount. They filed my paperwork with the court. Very efficient. Glad I have them in my corner. Looking forward to being debt free in the next couple of years.
Good morning Gail,
Thank you for your review. We are so happy to hear about your outstanding success thus far and we are also proud to hear about you wonderful experience with NLLG. We are very excited to see you graduate Freedom Debt Relief debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 20, 2018
They have helped get my life back, with helping pay off my credit cards fast and easy. It would have taken many years to pay them off but with this program, I will be debt free in no time. They also get right back to me anytime I contact them. Thank you so much.
Hello Betty,
We love your positive response. We are here for you at Freedom Debt Relief and we want you to accomplish financial freedom! We will continue to provide you with excellent customer service and we love having you enrolled in our program. Keep up the great work. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 20, 2018
Great job in helping people in need. Very passionate about what they do. Analyzing every step taken. I really do appreciate what they do. Thank you all for all you do. We will be debt free in no time. I will recommend Freedom Debt Relief to anyone who needs great help at any time all the time.
Hello Justina,
Thank you for your positive feedback. We are very passionate about our program and doing our best to relieve all of our clients of their debt. We have your back through this journey and we are very excited to see you graduate. We also would appreciate if you recommend our program to your friends and family.Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 20, 2018
Alex did an excellent job of finding a solution right for me. He did a good job of explaining everything to me. He gave me his direct phone number to call if I had any concerns or questions. I hung up with a sense of hope.
Hello Jill,
We thank you for your review. We are very glad to hear Alex has been further assisting in enrolling you into Freedom Debt Relief. We absolutely do our best to explain our program thoroughly to all of our clients. The light at the end of the tunnel is coming soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 20, 2018
So far Freedom Debt Relief has kept me informed and showed me a better way to pay off my overwhelming debt. I am extremely grateful for the way they have save me thousands of dollars in interest and I would’ve been paying for years to come. Thank you so much Freedom Debt Relief. Now I can actually see myself get free.
Hello James,
Thank you for your review. We will continue to inform you on any changes made on your account and we are very glad to have you apart of Freedom Debt Relief. Financial freedom is coming your way soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 19, 2018
Can't be more than pleased with the service I have received up to this point and really don't anticipate any downside in the future. Thank you all for being so helpful. Had considered bankruptcy, but had always been taught to pay what you owe, just at this particular time I am facing a financial crisis where this program allows me to meet my obligations, just at a lower out of pocket cost to me.
Hello George,
Thank you for your review. We are so pleased to hear about your positive experience with Freedom Debt Relief and we are extremely glad you chose us as your debt resolution option. You will soon see the light at the end of the tunnel, keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 19, 2018
Y’all are slow and non responsive when question asked. Tryin to pay off as soon as possible and y’all are dragging your feet in settling my accounts. I have to call and complain for something to happen.
Hello Doug,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Sept. 19, 2018
I call them to clarify if they are daily working it out even I have no time calling them. Somebody, I am sorry I easily forget name, answered me and assured me. My confident in them heightened. This is my initial complement, and I am out of the country so I have no access with my papers with you. I will be adding more when I come. Thank you for your help. God bless!
Hello Precy,
Thank you for your feedback. We will continue to have your back through your graduation and we are so proud of your success thus far. We will provide you with excellent customer service because you deserve the absolute best. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 19, 2018
I am very satisfied so far with the help I have received. Thank you so much for all of your help. I am very confident that this will work to my benefit. I have told friends about your company and how we hope to resolve my financial problems.
Thank you very much for the great review, MaryJo! We're pleased to hear that you're satisfied with our services thus far! Did you know we have a referral bonus program? Please feel free to reach out to our client services team to learn more! Thank you for choosing Freedom Debt Relief, and please continue to reach out to our client services team when you have questions or comments regarding your account.
Reviewed Sept. 19, 2018
I spoke with debt consultant David ** and he was very helpful with answering any questions I had, as well as thoroughly explaining how the program works. As a result of David's assistance, I was able to enroll in a program that works for me. I'm confident that Freedom Debt Relief can assist me in resolving my debt, and helping to secure a better financial future.
Hello Jacob,
Thank you for your amazing response. We are so happy to hear David was able to further assist in enrolling you into our debt resolution program. We are very glad to have you enrolled and we are excited to see your success.We will take control of your accounts and leave you debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 19, 2018
The customer care team is awesome and very professional, every time I have had a problem or question they have always helped me and were so nice about it. At first I was very nervous about consolidating my debts but after speaking with my rep, I felt confident and secure in my decision to use FDR.
Hello Rachael,
Thank you for your positive response! We strive for outstanding customer service and we will have your back throughout your journey to financial freedom! We are confident you will succeed in our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 19, 2018
I've had nothing but good service and communication with my agent since I've started the program. Anytime I have a question I can call and they are quick to answer the phone and answer my question and resolve any other matters or situations I may encounter. GREAT SERVICE.
Hello Edgar,
We appreciate your response and thank you for your feedback. We strive for outstanding customer service and we are proud to demonstrate this to you thus far. We are here for any of your questions or concerns! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 19, 2018
Freedom Debt Relief did a great job taking care of their of me, got to be patient with them. Just all have to say again, great job guys. Got any issue they will helped you out. But less they can work with the creditors to settlement less money from creditors.
Thank you for the great review, Randy! It has been a pleasure to assist you in resolving your debt, and we're looking forward to your continued success! Thank you for being a part of Freedom Debt Relief, and please feel free to reach out to our client services team when you have questions or concerns!
Reviewed Sept. 19, 2018
FDR has been a huge blessing to our family. We had gotten into a pretty tight spot, and with loss of income and tough economic times, we didn't know where to turn. But FDR has given us hope! We are so thankful for you giving us a plan for a better tomorrow.
Hello Rodney,
Thank you for your feedback. We are very happy to hear this program has benefited you and we are here to give you the light at the end of the tunnel. Success is on its way. Congratulations on beginning your journey to become debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 19, 2018
I have only began, made one half payment so far, too soon to really see how this all happens. Will need few months to see how FDR negotiates down balances and apr's. Communication has been fine, seems complete for now.
Welcome to Freedom Debt Relief, Bernard! We are so glad to have you aboard. We understand if it may be too soon to provide adequate feedback. We do thank you, however for complimenting the level of communication you have experienced thus far. Thank you for sharing! Good luck!
Reviewed Sept. 19, 2018
This program came in the right time for my needs & so far so Good!?? I would grade it a 100. God is an awesome God & I had no clue this program was out there & again it’s so workable. Thanks to all involved in making this program.
Wow, Florine! This is an amazing review. Thank you so much for sharing! We are thrilled you were able to find our program in your search for assistance in getting out of debt. We, too are so glad to have you aboard. Welcome to Freedom Debt Relief!
Reviewed Sept. 19, 2018
I was told only my credit would be change. I was told only the accounts with my name would be in scoring drop. I will see within the next two payment cycles how much this decision to trust your company has cause harm to my wife scoring. I think your company has screwed us. Stay tune as time goes by.
Good morning Mr. Tice,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Sept. 19, 2018
I am disappointed in the fees. I understand it is the cost to get help, but seems extremely high, and unsure of the value, in other words, the high fees should equate to better and Quicker settlements. A lot of our accounts still show not negotiated yet, it would be nice to show how many and in negotiations, and if you could get them to stop harassing while negotiating, maybe not in your control but would be nice. I am also skeptical about how to check they are going back to fix my credit report after a settlement is made, I don't trust them to do it.
Thank you for sharing your honest feedback, Stephanie. We're sorry to hear you are experiencing some disappointments in the program. It sounds like you have several concerns regarding costs incurred while enrolled in the program as well as dealing with creditor calls. We would like an opportunity to address these concerns. A team member will be reaching out to you soon. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 19, 2018
Freedom has been an excellent source of comfort as they have helped us recover from harder times. The ability to take the stress of dealing with creditors and legal actions and hand it over to Freedom has improved our entire mindset and outlook for our future. We are very thankful.
This is an amazing review, Brad. Thank you so much for sharing! We are thrilled to know we have successfully provided you with peace of mind and security. Thank you, again for such awesome feedback.
Reviewed Sept. 18, 2018
I do not like to go back to think how I personally was before getting on the FDR program... devastating. Currently I feel free and with hope and faith I know that at the end I will be financially renew. Give yourself the opportunity to stand ahead of debts and live a happy life. EASY put your expectations in the hands of people who knows what and how to do to help you thru... Hand to hand you are not alone, they will never leave you.
What an amazing review, Milagros! Thank you so much for sharing this. We are amazed that our services have improved your outlook on life so greatly. Thank you for offering other consumers your testimony to prove there are options available to get themselves out of debt. Great job to you for taking that first step in the debt free journey. Here's to your financial success! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 18, 2018
Not completely satisfied with the guidance in the beginning and the follow-thru. The ONLY accounts that I was in arrears on were the cards that I was told not to pay!!! Then when my report came out I was turned down for consolidation because of bad credit??? I put satisfied in my comments because I got about what I expected. Not the WHOLE truths.
We are sorry to hear, Richard that you have experienced so many disappointments while being enrolled in our program. We would like an opportunity to address the concerns mentioned. A team member will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 18, 2018
Updated on 05/12/2020: I am very pleased with my experience with Freedom Debt Relief. I was very cautious at first, but the program has worked for me. The staff is always professional and courteous. After a year and a half of making monthly payments to FDR, I'm now eligible for an acceleration loan through their sister company Consolidation Plus. My total debt will be paid off in a few months and I will have only one monthly payment to my C+ loan. I can honestly see the light at the end of the tunnel. I was a little embarrassed at first to enter the program, but I'm glad I took control when I did.
Original Review: So far so good with this process. Everybody has been extremely professional and helpful. It's hard to ask for help sometimes with your finances, but now that I have it feels great. I look forward to clearing this debt once and for all.
Good morning Chad,
We appreciate your positive feedback and we have your back through graduation at Freedom Debt Relief. We are confident you will succeed in becoming debt free and you can ask us any questions or concerns that come up. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 18, 2018
I have no problem. The staff are great and very helpful. They help you to understand! They explained everything to this program. I'm so happy with this company. I made the right decision to pick this company. I will recommend it anyone that will ask me.
Good morning Rose,
We are very pleased to see your response. We have your back at Freedom Debt Relief and we are very proud to have you enrolled in our program. We would greatly appreciate if you recommend Freedom Debt Relief to all of your friends and family. Keep up the amazing work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 18, 2018
So far I have been glad that I am in the program. I have had good experiences over the phone and have made a lot of progress in reducing my debt. The reason I gave only 4 starts is that I have not been satisfied with the explanation of where my money goes for what. I wish this would be in the statement. I have a negative balance and by my calculation it should be positive. Freedom only says how much is paid to creditors but does not say how much goes to Freedom.
Good morning Ann,
This is an amazing review! We are very proud of your accomplishments so far and we apologize for any confusion in regards to the distribution of the funds you give to Freedom Debt Relief. We would advise you to contact customer service and ask them to send you an account ledger, this will show you everything coming in and out of your account. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 18, 2018
We’re getting older and we wanted to get our affairs in order and choosing Freedom was the best choice to take. We had accumulated credit card debt and we got their services for a debt consolidation. I like the way Freedom Debt Relief approaches their clients. They guided us on the right route to take and explained the whole situation to us which was very helpful being that you do this on telephone or online. So far, the service we’ve been receiving has been exceptional. We only wish that the process would have been quicker, and it isn't gonna happen since this takes time. Having Freedom decreased our stress level quite a lot. I would definitely recommend them to a friend and I would strongly suggest to anyone that asks that they at least talk with the individuals and see if they have a program that would match their needs at the moment.
We appreciate the wonderful review, Martha. We agree that it takes time to get you great settlements, however we are more than happy to be on the job and we're ready to help you get out from underneath your debt! Thank you for recognizing our world class client services team, and we are looking forward to your brighter financial future!
Reviewed Sept. 17, 2018
Update on 01/28/2109: I sent the full amount to get the process completed and they have not worked very hard to get it done. I also feel that they want you in the program so they get their money or else they would be working to get me out of the program like I asked.
Original: I have been told 4 different amounts for how much it was going to take to close my account. I truly feel that this company does not want you to get out of debt faster than their time line. I have asked for an email and have not gotten it. I have asked for an explanation to why it has changed. I feel that you all are no better than a payday loan...
Hello Cathleen,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Sept. 17, 2018
I would really love someone to call me concerning my loan. If I am going to have your company and my creditors both taking money out then I need to cancel this immediately. I can't afford it. I don't understand completely what is going on, if I need to do more. Please help me!
Hello Sandra,
We're very sorry to hear you are dissatisfied with our program at Freedom Debt Relief. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Sept. 17, 2018
Great. Couldn't be more satisfied. Original intake and all times I have had to interact with FDR. I have recommended them to friends. Thank you for the gift. Intake person was very helpful and courteous. Have other experiences years ago that I was very dissatisfied with. Hope to complete before time.
Hello Beth,
We are so proud to see your positive feedback. We are very happy to have you enrolled in Freedom Debt Relief and we will have your back through your journey to become debt free. We are so happy you liked our gift to you, you deserved it! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 17, 2018
David ** was incredibly helpful, knowledgeable, friendly and thorough. I also like the dashboard and look forward to understand the next steps in the process. It sounds like a great plan and has given us a great deal of peace.
Reviewed Sept. 17, 2018
I'm happy to be with FDR. I was so stressed out about my bills. I was paying more than I had. My reason for joining FDR was because I want debt freedom. So I joined and I can't be more pleased. The only thing I wish was that it didn't take so many years to complete.
Good morning Dawn,
Thank you for your positive response. We are so happy to take that weight off your shoulders and we are very glad to have you enrolled in our program. Typically it is a 24-48 month program, but with additional deposits you have the opportunity to speed that up. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 17, 2018
Your company is a blessing. I would recommend to a friend and I am pleased with the results and I am looking forward to getting out of debt. Thank you. I have some other issues to add to my account in 4 months.
Thank you so much, George for the awesome review! We are thankful for the referrals and are pleased to know you have had a positive experience thus far. Welcome to Freedom Debt Relief! We are looking forward to your many successes to come!
Reviewed Sept. 17, 2018
As of right now I am in the beginning stages of the program so my input is limited other than to say everyone I have spoken to has been very helpful. I am now just waiting until they start negotiating my settlements.
Thank you for the positive review, Janemarie! We're happy to hear our team has been helpful, and we are excited to start getting you great settlements! In the meantime if you have questions or concerns regarding your account please feel free to reach out to our client services team at (800) 655-6303 or you can contact us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 17, 2018
Although am was initially excited once entering your program, I have to say that I am very concerned about the numerous phone calls I receive on a daily basis from creditors now that we are 6-8 weeks into the program. As someone who always paid my bills on time, and thus have never dealt with the creditors calls, this is very unnerving. I really was hopeful and believe that you should have made contact with my creditors to avoid this scenario.
Good afternoon Thomas,
Thank you for your feedback regarding your program. We understand in the beginning of your journey to financial freedom, the creditor calls might cause concerns. Have you changed your contact information to Freedom Debt Relief's address and phone number? This can aid in relieving some of those creditor calls. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
Media
