Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,885 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed July 19, 2017
It's been two weeks since I've signed up with Freedom Debt Relief. My Certified Debt Consultant is Shantel. She is polite, detailed, professional, courteous and has a good sense of humor. She is a detailed individual with an agenda to show understanding of my concerns and issues as a priority for her to address. So far Century Support Services, which is actually the company that takes over after Freedom has enrolled me, has shown me professionalism. They addressed my concerns and is working to assist me in my debt relief situation. They both have been inspirational in seeing that my experience is gratifying. So far so good!
Reviewed July 19, 2017
So far everything you have said has been true as long as I do what I am supposed to do what I am to. Everyone has been courteous. The only person I didn't care for was the bank that called a couple of weeks ago to offer a loan but I have liked everyone else.
Reviewed July 19, 2017
Due to unforeseen circumstances, my wife and I found ourselves in overwhelming debt that we could not pay back. Freedom Debt Relief took the time to discuss and understand our circumstances. They worked with our creditors and in just over a year they have settled half our debt at a considerable savings to us. We can now see the light at the end of the tunnel.
Reviewed July 19, 2017
My rep, Irene **, was very patient and informative. Not pushy. Easy to work with. The paperwork was also easy to fill out. Not cumbersome. I am hopeful this program will ease our anxiety in trying to pay off these credit cards.
Reviewed July 19, 2017
It's a great place to help people that need it and yes they do take a good part of my money but in honesty it's hard paying other things I have to or buy stuff I need but this place got a lot of my bills paid off.
Reviewed July 19, 2017
I got cancer, & due to the surgery & treatment (just radiation) got very weak. - Could not work like I use to. - I am 65, a widow, live alone & rent. I had no place to turn for Help. I called Freedom Debt Relief. I feel such a huge relief! Which is VERY important, to heal from cancer! Stress is a, cancer feeder! I do like to pay my debts. But just could not, FDR, made a plan I could do, with NO strain on me. That is so important, to heal. I thank Mark ** @FDR & Cross Roads, for everything! I am going to be a great grandmother, just can't wait to hold that baby. Thank you, Freedom, I'll get the chance to. This letter come from my heart.
Reviewed July 19, 2017
Very friendly and helpful. Response with email and phone calls are very important for me and it's been a very good experience. I highly recommend Freedom Debt Relief to anyone who is trying to settle debts. I would definitely recommend this program to anyone who has fallen on hard times and trying to avoid bankruptcy.
Reviewed July 19, 2017
I am a little upset on how this account was handled. I thinking that you guys are taking care of it. But then a county sheriff showed up at my door. Serving me papers that Discover is suing me and I have a court hearing. So I handled it myself. You guys wanted to stretch it out so I would pay more money. They told me that you guys never even contacted them.
Hello Mr. Sciarretti,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I have been a member of Freedom Debt Relief for several years. At the time I signed on with them, I felt backed into a corner with nowhere to turn. One phone call to FDR eased my worries. The customer service people have been helpful and friendly at all times. I been able to payoff credit cards on a monthly basis with FDR's help in reducing the amounts due upfront. I even been able to skip a payment here or there if money issues arose for me with no negative effect to my standing. I am looking forward to the time when my debt has been paid in full and I can begin working on my credit score again. I recommend Freedom Debt Relief for anyone caught with too much credit debt and in need of assistance. Don't deal directly with the credit card company. Call FDR and get the support and financial relief you need.
Reviewed July 19, 2017
They have been very open and honest about what would happen to my credit score. They have answered all of my questions without fail and their dashboard provides me with the most current information on my account. I have been able to see what my payoff date is and how it will change with how much I pay each month.
Reviewed July 19, 2017
Was a great call with the person in charge and she explained everything about the system? I started the program and I hope work. The only point is that is important have feedback how is the process with the CC companies. The communication should be more fluid with the person in charge of your case.
Reviewed July 19, 2017
When I initially signed up I thought that FDR would begin within a month or so start negotiating settlements with my creditors... I signed on in Oct. 2016 and nothing happened until May/June 2017... really wasn't kept in the loop as to what was happening with my account. However, once things started to happen I was totally elated... so some good, some bad.
Hello Ms. Loomis,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I am very pleased with Freedom Debt Relief. Am having no answer from my counselor though for long time. Not sure why, perhaps Peter quit and I have a new one. Could use some feedback when I send things in. Thank you.
Reviewed July 19, 2017
I am new to FDR but I have been walked through every step. Everyone I have spoken with or been in contact with have been very helpful, very professional and very pleasant. I believe I made the right choice and so far I am happy with the service I have received this far.
Reviewed July 19, 2017
The intake process was seamless and personalized and a gratifying experience. However some of the promises that we were given did not materialize. We were told that our credit score would not be affected. Also, that the intake person said anytime we needed her just contact her and she will get right back to us. After the first couple of times that ceased happen. We were told we would get no dunning calls from our creditors. We were deluged by Chase Bank for six months.
In addition I had decided to remove one account and pay it off. I tried to get Freedom to remove it from my account. That took 6 months with no response to my notes on my dashboard, or calls and emails. When it was responded to, many errors occurred. Those were very difficult experiences. On the good side we have significantly reduced our debt and settlements are continuing to progress. I think we're over the hill with the worst behind us. But our credit score is poor at the moment and we were denied credit for something we needed for health purposes.
Hello Ms. Fox,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Everyone has been most helpful with my situation. I look forward to continuing this resolution to gain my credit and to be able breathe easier about my financial situation. Every question I have asked has been thoroughly and satisfactorily answered. Thank you all so much for your assistance.
Reviewed July 19, 2017
I am glad that I have used this helpful service! What an eye-opening experience I have been through and Freedom Debt Relief has helped me through the healing process. I am happy with Freedom Debt Relief and I would recommend this company to a friend.
Reviewed July 19, 2017
I have had nothing but a positive experience with Freedom Debt Relief. I am new to the program and was thrilled with my first debt resolution that came rather quickly. I would highly recommend this program to anyone that is looking for a dedicated debt relief program. I definitely love the dashboard feature as it facilitates an understanding of where things stand with your individual situation.
Reviewed July 19, 2017
So far I have been satisfied. It has help me reach my goal of buying a house soon and I am very please about that. This will help me take a lot of stress off my shoulders. Being a divorce parent is not always easy but some things you just have to do. Having this help me in so many ways.
Reviewed July 19, 2017
I would totally recommend this company to anyone I know. They are great when it comes to consolidating debt and making sure that I stay debt-free. They have great monthly installments that won't break your pockets if you are on a tight budget.
Reviewed July 19, 2017
I have been in the program for 7 months now and still getting lots of calls from Bank of America. Please help with this issue. Other companies still calling but not as much, other than that I'm happy with the experience and the service. Hope to resolve all my debts as planned, thank you.
Hello Mr. Orsini,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I had got in quite deep in credit card debt so one day I decided to look for some help via the internet and I found FDR. So I call them and I talk to one of their agent name guy Johnson and he help me get back on track with my problems and it only took his company less than a year clean up my debt problem and I'm so happy to accomplished my goal. And I would like to congratulated my team because they did a very professional job and work fast with it. So I would like to thank everyone who worked on my case and I would recommend your company anyone.
Reviewed July 19, 2017
In December 2016, I had to have major repairs made on my car. I maxed out 3 credit cards to pay the bill. I found out about Freedom Debt Relief from Credit Karma. Within an hour of making contact with a representative, I was approved to enter their program. I set up my Dedicated Account and my monthly deposit is taken from my personal account. Within 4 months Freedom Debt Relief negotiated my first settlement. I'm on my way to building up my credit score, and it feels good! I recommend Freedom Debt Relief who needs help getting back on the right financial track.
Reviewed July 19, 2017
Have been working with them since Jan 2017. I like their financial analysis of my debts, advising me of negotiations, recommending money invested in my program and money spent to reduce my debt. FDR is available to serve and assist me as needed.
Reviewed July 19, 2017
My initial person I spoke with was awesome and so helpful. The only mishap I had was when she transferred me over to the welcoming. The girl stated she had to transfer me again and then the second time she disconnected me. I contacted my original girl and she got me taken care of.
Reviewed July 19, 2017
Everything has gone well re my experiences with Freedom Debt Relief. I suffer episodes of extreme confusion and memory loss due to a brain injury years ago. The personnel at Freedom Debt Relief are exceptionally patient and helpful. They always go that extra mile to assist me.
Reviewed July 19, 2017
It's been a great experience. We all have to take care when we use our credit cards, I had a hard time until I was introduced to (Freedom Debt). There have been a life saviour. I am doing better but I cannot wait to finish it all off.
Reviewed July 19, 2017
Freedom Debt Relief has given me my sense of Freedom back knowing that I am not having to continue and fight paying down my debt and never getting anywhere when done on my own. Freedom Debt Relief has given me a clear path forward to eliminate my debt and be truly free. I am grateful and very thankful!
Reviewed July 19, 2017
The continuing progress and excellent communication has given me hope for a debt-free future. Freedom Debt Relief has been prompt and excellent in handling my case. There are many companies that promise outrageous credit enhancement and/or superior FICO scores. I checked several out and Freedom DR was the most highly recommended.
Reviewed July 19, 2017
Good customer service. Excellent. Recommend all the people know. I can pay my rent and no more stress for me. Thank you all for your help change my life and feel better. This is excellent company. I give 10 star. Deserve more. I appreciate all excellent customer service.
Reviewed July 19, 2017
I am so pleased with what Freedom Debt Relief has done for us. We were so far in debt. We did not know where to turn and then I seen your aid and I have been so happy with the process so far you have done. I am amazed of how quickly you started getting our bills paid. I can never tell you how very glad I am that you helped us and still are. Anytime I call someone answers my questions in my book. You are great. Thank you seems so small to tell you what you have done. Thank you.
Reviewed July 19, 2017
I have no complaints or problems. I'm glad to be enrolled in the program. I was actually able to refer my mother and would recommend this program to anyone that is looking to eliminate debt. I'm looking forward to being debt free!
Reviewed July 19, 2017
I have been very please with my contacts at Freedom Debt Relief. However, again, as I reported before, I am not satisfied with the results with Heights Finance. I now have to pay more ($3000) than I was scheduled to pay them before ($1400) involving the attorney with Freedom. That is the one regret I have.
Dear Ms. Snipes,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Keeps you informed on anything that relates to your account in a timely manner such as when there is an upcoming settlement that needs to be approved and the details. I would recommend to friends and have done so already.
Reviewed July 19, 2017
Not enough clarification on how things were paid off. The customer service needs to be all on the same page, when you call in as a client one CSR will tell you one thing and the next one will tell you another. As a client it is very confusing.
Hello Mr. Gilts,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Excellent customer service. Everyone has been very helpful and so nice. I am happy with this service. My only concern is how it has affected my credit scores. But it is slowly coming back up. I am searching for a new job so I hope this doesn't affect that process. Other than this I would recommend this service to anyone who needs help getting out of debt.
Reviewed July 19, 2017
I have been with Freedom for about one year now. Have seen good progress with my debts. They have been honest and fair with me in getting my debts straightened out. They have been constantly in touch with me letting me know each step they are taking and how my account is progressing.
Reviewed July 19, 2017
At first I was very scared but when we got our first account settled I was excited to continue the process and get the rest of our debts settled - we are feeling good about the future of becoming debt free.
Reviewed July 19, 2017
There is so many words I can add or say but FDR helped me ease with my debt and still is. I was extremely embarrassed when I was first on the phone explaining how much I was in debt and how I let myself go that far. But they calm me and assure me that everything will be alright. I am not the only one. This was the perfect chose.
Reviewed July 19, 2017
Awesome customer service. I have called on several occasions and there's always someone that helps with any questions or concerns I may have. It's very hard to find great customer service and support these days. Jose ** is awesome at what he does.
Reviewed July 19, 2017
We have in trusted FDR with helping us get out of the financial debt we were in and they have been amazing. From day one they have kept us informed of all active with our account. They told us when we would be debt free and they have kept their promise. I would recommend my family and friend who are in need to sign up with Freedom Debt Relief for assistance.
Reviewed July 19, 2017
I'm in my second year with FDR. I couldn't be happier as I see settled debt and progress. The monthly deposit is manageable even on my fixed income. I see progress. I like that. FDR has been a godsend to my finances. My credit score is very low but is climbing slowly month by month! I'm a happy camper. Looking forward to THE END!!!
Reviewed July 19, 2017
I am very satisfied with my professional team at Freedom Debt Relief and would strongly recommend their services to anyone in need of debt consultation! The customer service team has provided me outstanding support in a timely manner at all times! I appreciate your continued support and I plan on graduating early! Thank God! Thank you.
Reviewed July 19, 2017
Yes can only say how much they have been there for me. Reduce my stress knowing that things will get done in a timely manner. I'm so excited each time I get a notice of complete payment the feeling I get of knowing things are working in my behalf.
Reviewed July 19, 2017
I was very cautious at first even a little nervous. After doing some research and talking to them I decided to give it a shot. I'm very glad I did. They're very professional and knowledgeable. They are resolving my debts at a very good rate. It does work. Great customer service. Absolutely would not hesitate to recommend them. I am very much looking forward to be debt-free.
Reviewed July 19, 2017
Very happy with the progress and the program. Only feedback I would suggest, that I would like, is to have more updates on the statuses of the account negotiations. Seeing your credit drop is already enough of an anxiety but having peace of mind that the accounts are being worked would better rest my mind. Other than that, all positive!
Reviewed July 19, 2017
Freedom Debt Relief has been a blessing on taking the burden of a mound of debt off my shoulders... I would highly recommend them to anyone that is in a bad debt situation. They have been straightforward with everything they have done and kept me up to speed as I have gone through the process.
Reviewed July 19, 2017
Associate Daniel ** was very helpful & thorough. He made sure I understood every thing. I felt reassured that this was the best thing to do. I would definitely recommend them. Everyone I spoke with were courteous & helpful. Again very reassuring.
Reviewed July 19, 2017
Cannot be happier with Freedom Debt Relief. They explain the process clearly and help you every step of the way. They don't judge and make you feel bad for the debt you got yourself into. I would recommend Freedom Debt Relief to anyone who is in a financial jam.
Reviewed July 19, 2017
I was so ashamed to admit I couldn't continue to juggle the bills that we had. I was so nervous about calling and feeling judged. They made me feel so comfortable and we so understanding of my situation. This was the best move we ever made. 3.5 years to financial freedom! Thank you!
Reviewed July 19, 2017
Very happy with program and the outcome - customer service was excellent and very helpful along the way. My debt was reduced to less than half of what I originally owed. Better than I had expected. I have already recommended the program to a friend.
Reviewed July 19, 2017
Just got started with this program. So far has been easy to follow and have received a lot of information. I am looking forward to this program to get started. I hope that I start to see payments happen soon. Thanks.
Dear Ms. Kasik,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I have been very satisfied with the service Freedom Debt Relief has provided. I admit I was skeptical at first but this agency had provided everything they promised. I'd like to add that the customer service has been excellent. When I call with a concern or question, it gets answered promptly. Recently I had financial problems and again, the staff there has help me. I would definitely recommend Freedom Debt Relief to others.
Reviewed July 19, 2017
Freedom Debt Relief works with you. They keep you updated on everything! It will take time, just be patient and your credit cards will be paid off at half the cost in no time! This program is great for any amount you are in deep with your credit card debt.
Reviewed July 19, 2017
Couldn't be happier with the help I've received. Half of my debt has been eliminated. People are very knowledgeable and friendly. Easy process. Paperwork was easy to fill out and understand. Notification at every step along the way. Highly recommend.
Reviewed July 19, 2017
I recently engaged in the program and so far am pleased with the process and how well it was explained. There has already been a follow up phone call to ensure everything is going well. Now it's a matter of time to confirm or deny if the program will work as planned.
Reviewed July 19, 2017
I guess all and all good. Longer than I thought. Kind of upset with this last settlement which is nothing that has taken so darn long. Not Happy.
Hello Ms. Dittelberger,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I couldn't imagine if I didn't see Freedom Debt Relief, until now I have difficulty paying my credits from the Credit Card company. My everyday life on spending is so smooth that my mind is focus only to the obligation to Freedom and it makes me so lucky having Freedom Debt Relief on my side. I could say Freedom was really a freedom on all kind of heartache and sooner or later I am FREE.
Reviewed July 19, 2017
I would recommend this agency to others. They have been a life saver and done a wonderful job. They have been willing to work with me when I had to reduce a payment due to other issues that arose. I have recommend to several friends and family members. They are all very friendly and willing to help.
Reviewed July 19, 2017
Friendly and knowledgeable. Every time I call there is always someone that answers and were able to help me. They also keep up with me and very encouraging. When I need changes they don't aggravate me with so many questions that are unnecessary.
Reviewed July 19, 2017
I do not like having them just hold the money until they have enough. I prefer to pay a small amount monthly. Also, they were given information about one of my debtors and nothing was done. I ended up having to deal with that one individually.
Hello Ms. Handley,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
As a new Freedom Debt Relief customer, I would like to appreciate the company and its staff for the kindness of helping they showed me for the first day I made request online and calling me back for them to have all my information. Be blessed. Thanks.
Reviewed July 19, 2017
I couldn't be happier with this company! At first I was skeptical that they could really help me achieve debt relief as quickly as they said, but they have done wonderful things for me and continue to do so! I would definitely recommend them to anyone who needs help with debt relief!
Reviewed July 19, 2017
From the start, reading reviews of your service, the FEAR I had is gone... Answer the questions, talk with staff and make the move with Freedom. The state of my mind set and fear of what lies ahead have been addressed with your company and I am very thankful for the new start that you have given my family and I. Looking at the road ahead, it's a lot better paved now... Thank you.
Reviewed July 19, 2017
So far, we have had nothing to complain about, everything is going smoothly. Results are what I expected from the first. I am glad to have Freedom Debt Resolution on my side. I really like the dashboard as it is very easy to keep up with. Thank you.
Reviewed July 19, 2017
This has been a great help to my family. We appreciate the work this company has done in helping to get these balances paid off. I would recommend this place to anyone. They are easy to work with and always available to help. Phone calls saying another debt has been relieved are the best.
Reviewed July 19, 2017
I have been very pleased with my experience. Freedom Debt is very helpful, understanding and work very diligently to assist you. I'm happy that I choose them to help me with my needs, and continue to ensure that I am truly satisfied with the service.
Reviewed July 19, 2017
Very understanding customer service that are willing to listen to you and provide excellent service. Keep you updated on your progress and have an easy website to understand. Would recommend to friends and family in need of help. I am very happy.
Reviewed July 19, 2017
Freedom Debt Relief has been helping me with my financial situation. They have helped to cut down my credit card payment and have resolved my account with one of the creditors. I could have not done it on my own. They truly the expert on helping families to get out of financial debt. Thank you.
Reviewed July 19, 2017
I am very pleased with my experience so far. One of my debts is completely settled, another is in progress and the remaining are in line. Everyone has been so helpful and knowledgeable, no question is too small or too large. I would recommend them to anyone. They are giving me an opportunity to get my life back.
Reviewed July 19, 2017
So happy that I made the call to FDR, because of them I can breathe a little easier, they have already eliminated two of my debts and working actively towards the others. Thank you so much! I would definitely recommend FDR!
Reviewed July 19, 2017
I have to admit. First going into this debt relief. I was worried. As the progress happened I found I was less worried about my problem that I got into on my own. I truly thank the day I answered the ad I found. Debt relief has made it possible for me to relax and be able to truly believe that someone is helping me with out the stigma of bankruptcy. I know if I am troubled I can call one of the providers and they will let me talk. Then when I feel better they help me with the solution. I really need to thank them. One and all. To the girl that helps me with my lost password to the young men that listen to the others that truly help me. Thank you one and all.
Reviewed July 19, 2017
They have gone out of their way to reduce my debt and they always contact me before any settlement to make sure I am ok with it. I would highly recommend them to anyone. I like what they are doing for me.
Reviewed July 19, 2017
I am so excited to be debt free again, this was a awesome experience. I would recommend anybody for this program. Thank so much Freedom Debt Relief! Me and my husband hope to purchase another house in the near future. I owe it all to Freedom Debt Relief to be able to accomplish that dream, I am looking forward to a clean slate, what a wonderful experience everyone I worked with was so pleasant and helpful.
Reviewed July 19, 2017
Clear communication is the key to any successful relationship and this was what I experienced. Also understanding the benefits and savings of getting rid of the debt is rewarding. I specifically liked the efficiency of handling my case. I would recommend this program to others.
Reviewed July 19, 2017
I would highly recommend using Freedom Debt Relief. When I had an unexpected $300.00 increase in my mortgage payment, I could no longer keep up with my other payments. I saw several positive comments about Freedom Debt Relief and decided to contact them. That was in 2014, and I am happy to say I have just one more account to pay. It is such a great feeling! There are many fees associated with each account in FDR, but the peace of mind knowing your debts are being reduced is worth the fees. Thank you for your help FDR!
Reviewed July 19, 2017
Thank you for all of your help. I couldn't do this without your help. I appreciate all of you! Without Freedom Debt Relief I would be still in debt! I would recommend to anyone that wants help. Thanks again.
Reviewed July 19, 2017
For the most part I was satisfied with the service I received... People I talked to were friendly and wanted to help with questions or problems. Sometimes it seemed like it took a while for them to get back to the lawyer letters concerning the debt.
Reviewed July 19, 2017
In all fairness, I am glad I went to your service. But on the other hand, I sometimes feel at a loss. I don't know how many or if any of my debts have been negotiated. I believe right now it is two. I would like communication, via text or e-mail as to how things are progressing.
Hello Ms. Desormeaux,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Outstanding service and customer support. I like the way customer issues has been handled in a timely manner. I really recommend Freedom Debt Relief service. Since the beginning of the process, the company shows excellent customer support and handle all my concerns efficiently.
Reviewed July 19, 2017
So far so good. The whole process can be scary but you have to hang in there in order for the program to work. Working to get to the end of the "graduation" date has been difficult but they have negotiated down my debt substantially.
Reviewed July 19, 2017
Have given me some stress relief with all my debts. It was so easy and the staff has been great. I would recommend this service to anyone. The steps are easy to get started and they will walk you through it. They are only a phone call away so give them a call.
Reviewed July 19, 2017
My score was low when I started this process seven months ago but it is slowly going up. It is scary getting letters from creditors but I'm hoping they will eventually stop. I'm looking forward to my debt being behind me in the next three years.
Reviewed July 19, 2017
Using Freedom Debt Relief has been extremely easy. They took the stress away from me immediately. I love the dashboard where I can see my progress and what is going on month to month. This has been a positive experience from the start.
Reviewed July 19, 2017
We had good experience up until our last bill. I called several times to get our last bill taken care. We had the money in our account and it seemed like it was taken way too long. Our goal was to be done by April 2017. In June 2017 we got served papers from our last creditor. When I first called FDR they told me to send copies and they would take care of it. When I called (several times again) to see if they received the bill they didn't know if they got it or not then I got different stories about them helping me.
We ended up having to take matters in our own hands with this creditor which we ended up having to pay more than $1000 than when we started. Too many different reps working on these accounts. I feel there should be a better way instead of always having to talk to different people. When I wanted to talk to the person that was actually working on my accounts, they wouldn't let me, saying we can't talk to them. You would have got 4 stars if you would have helped with that last account instead of being rude about it!!!
Dear Kim,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Reviewed July 19, 2017
You were very helpful on the first day when we signed up. After we signed up we tried to add a account and it took like 3 months to do this. By this time the company sued us and we called to tell you we were being sued. You did not tell us that we had to call the lawyers ourself so the suit went through and now they are garnishing my wages. So now you are taking money for this and they are taking money from my check and now we have no money for food or gas or to just pay everyday bills and you have not taken that account off of our debt yet.
Dear Mrs. Kirkland ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Immediate help when needed is demonstrated and they are able to quickly help accounts that need to be dealt with, I would definitely recommend this program to friends and family. I have found that the help when I am informed with a text or email is immediate.
Reviewed July 19, 2017
I am very pleased with everything. Am very happy with the way things are going. Keep up the good work. I am looking forward to the day of being debt free. I realize it takes time to do this but that's ok. Again thank you very much and look forward to working with you.
Reviewed July 19, 2017
Freedom Debt Relief has been amazing to work with. Relief is an understatement for what you get when working with them. They were patient and understanding. I have been recommending and will continue to recommend them to anyone that needs it.
Reviewed July 19, 2017
Freedom has, so far, been very helpful in addressing my debt situation. Very much look forward to continuing the relationship. The dashboard application has been particularly helpful in tracking the progress of things. Additionally, the periodic updates have been quite useful.
Reviewed July 19, 2017
This is a great company to do business with. Very professional. They're always there when you need them. They have saved me over $12,000. They have made it possible for me to be debt-free in eight months. I could not have done this by myself. Without their help I could not have done this. They are a great company to work with.
Reviewed July 19, 2017
I will have paid off 3 of my accounts in less than a year at greatly negotiated prices. Once you get the original paperwork handled and turned in the program is quite easy and seems truly capable of the best negotiations.
Reviewed July 19, 2017
I'm very pleased with this process. All the tools on the website are great and easy to use. Whenever I have needed to talk with customer service they have been helpful and friendly. This has been a very easy process to got through to get rid of an ex's debt after divorce. Can't wait to be debt free and leave it all behind!
Reviewed July 19, 2017
Overall I have had a great experience with FDR. My only complaint is it was confusing trying to figure out the fees associated with each settlement and how it was calculated and they never specifically asked I agreed with the fee with each settlement. Other than that all has been easy and pretty great.
Reviewed July 19, 2017
FDR has been a blessing to me in the way in which they have dealt with the creditors that I had financial obligations. I would and will recommend them to anyone who might have the same situation. This has been a experience that is hard to believe with all the corruption that exists in our financial system.
Reviewed July 19, 2017
Freedom Debt Relief is making it possible for me get back to being debt free. By letting them negotiate my debts and now being able to add a little bit more than the minimum each month I am getting closer by the day! Can't wait until graduation. And I'm so grateful to have a team behind me.
Reviewed July 19, 2017
FDR has and is negotiating with my creditors to pay off my debts. I know that I could not have been able to do this on my own, even if my creditors say, they would have helped me, had I come to them first. FDR CHARGES A FEE. It is not a non profit organization. But you get what you pay for and I am happy with my decision to go with FDR.
Dear Ms. Flores,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
The agents here go above and beyond in helping us go through this difficult time. They answered our questions in a professional matter in language we could understand. I hope they continue helping us on this journey to become debt free. Thank you.
Reviewed July 19, 2017
So far so good. Keep up the good work. Progress is a little long but I can't wait to be debt free soon. Thanks again Freedom Debt team. I want to give you guys better reviews for next time. Take care and tootles.
Reviewed July 19, 2017
I appreciate the hard work and effort to reduce my debt, but I believe the smaller accounts should've been taken care of first, I get constant phone calls from debt collectors, getting tired of them. Been blocking calls, after spending much of my income monthly to reduce my debt, only 2 were reduced. I would like the smaller accounts taken care of if possible, like I said, tired of the harassment from collectors, and I know I made this mess, that's why I heard your company was the best so I went with it, instead of filing for bankrupt. Thank you for your effort and time, hope to resolve issues sooner.
Hello Mr. Brasdovich,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I am so Thankful for Freedom Debt Relief! They are handling everything. No more creditors harassing me. I am finally seeing the light of what is to come, a life without debt. There isn't any shaming only professional help that really works!
Reviewed July 19, 2017
I wasn't prepared for all the creditors trying to take me to court. I honestly thought once they received letters they would know I was signed up with Freedom Debt Relief. Been enrolled over a year and it looks like I am still looking at 3 more years. Getting debt down slowly but sometimes wonder if there would have been a better way.
Hello Ms. Graf,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Hoping that the extra money sent will speed up my payments. A little nervous about tax time and extra income the debt reduction generate. Everyone has been most helpful. Since l am on a tight budget l could not commit more money monthly than I do, so Freedom did the best with what they had. A good job.
Reviewed July 19, 2017
I was close to bankruptcy when I searched for a debt relief program. After finding Freedom Debt Relief online, I began researching its legality and reviews and found that I would lose nothing to try it. It was the best decision I ever made. I am slowing coming out of debt and my life has been so much easier. I look toward to the day that I am completely debt free.
Reviewed July 19, 2017
I am happy with the services being provided by Freedom. They have kept to the stated agreement and have been paying off my debt as needed. I receive updates as needed. If you need help with your debt, Freedom is the place to go for help. Thank you.
Reviewed July 19, 2017
I have tried to increase my monthly payment and have asked other questions in my account. I have never received a response back. I also was being threatened by one of my accounts and after calling FDR many times and even adding more money in my account FDR did not resolve it. I ended up resolving it on my own. Now after attempts of having it removed from the list of accounts it's still on my list of accounts as pending. I do appreciate the other work FDR has done and I will be ecstatic when I'm debt free.
Reviewed July 19, 2017
Only supposed to have two payments taken out of my bank account a month. There was three taken out in June. Tried to get a third payment back but she said it might jeopardize a settlement I had going on. Tried to get her to understand since I'm only supposed to have two a month why would my getting back a third payment jeopardize a settlement. She acted like it was a crime that I was trying to get that money back and that it hasn't posted and blah blah this and blah blah that and I just got frustrated and said "To hell with it. Keep it" and hung up.
Dear Ms. Matlock,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I recommend financial Freedom. They work for you to get out debt and have not to worry about paying too much. They are very helpful about information of the progress of your accounts always keeping you up we updated at all the times and let you know when a account is settled.
Reviewed July 19, 2017
All in all, you did a great job reducing my debt and putting me back in the driver's seat, literally. I was able to get a new 2017 SUV. I had to leave the program due to loss of job and wife getting very ill, but very satisfied until I was forced to leave the program.
Reviewed July 19, 2017
I really like the fact that if I have questions or concerns someone is right there to help. I love the updates that I can view and just great customer service. I also would recommend your company to a friend or family if they happened to get in a situation like mine. Just all around great people to work with.
Reviewed July 19, 2017
While some of my dealings have been quite well, I was not pleased with how the Capital One situation turned out or how it was handled. That could have been handled much more professionally. I felt like I dealt with people who had no idea what was going on.
Dear Mr. Moon,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
This program is helping me get back on track! A monthly payment that I can afford is a blessing after paying credit cards with other credit cards. It does take some patience at first. The website is great for keeping up with your progress. I definitely recommend this service!
Reviewed July 19, 2017
I'm very happy that I choose Freedom financial. They work hard for us. I'm making great progress. Without you at Freedom financial I don't know what I will do. I thank you all for your hard work and putting us your clients first. May Good continue to bless you all.
Reviewed July 19, 2017
I was desperate about my financial situation and Freedom gave me relief. It's been almost 3 years but a debt that could shatter all my dreams is almost over. The installments I have paid has been affordable and convenient. 24 to 7 Freedom has answered any question I have may have. Definitely I recommend Freedom for peace of mind.
Reviewed July 19, 2017
I want to thank everyone. They have helped me a lot, have closed many accounts for a lot less. On accounts that I was trying to pay off but with late payments almost all the time just going up and not down seemed like I was in a real lost. But with help have been not only closing accounts but for a whole lot less money. Thank you.
Reviewed July 19, 2017
Very professional interactions with all representatives. Resolution to accounts are happening quickly, or as planned. I do not have any negative comments or occurrences. I believe I even experienced an upgrade on my credit score with certain creditors; after the initial late period as the balance is now zero' which decreased my utilization. Thank You.
Reviewed July 19, 2017
I absolutely would recommend Freedom Debt Relief to anyone in a difficult financial situation. I was nervous at first as I watched my credit tank but now I am seeing it rise. I'm not to where I should be yet but I know that my financial future looks much brighter.
Reviewed July 19, 2017
You're suppose to help me and I just getting more stress. I wish I could see some relief. I have only so much I can't keep giving out the money that feed my family. I hope you can let my creditor know I'm trying to pay them. Before they take me to court. It's so stressful. Your videos are misleading.
Dear Louise,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Services provided are exceeding original expectations! FDR in conjunction with NLLG has done an outstanding job assisting my family toward financial freedom! Customer service (including our Portfolio Manager) has always been friendly, supportive, and non-judgemental. Online tracking tools provide the perfect level of detail to track progress and plan for the future, without the need for significant, additional analysis via spreadsheet or other financial tools.
Reviewed July 19, 2017
I had four accounts to resolve. The smallest one was quickly done, perhaps to "hook" the customer into believing this is a worthy investment. Seventeen months later I am in the middle of a lawsuit that could have and should have been resolved but for taking so many upfront fees.
Dear John,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Freedom Financial offered concise approach to helping my wife and I pay down our debt and get to a better financial position in our lives. We are now on the way to having real "financial Freedom" for the first time in quite a few years.
Reviewed July 19, 2017
While my experience with Freedom is still ongoing, I find that the help I'm receiving is excellent. Contact with people is always available and questions are answered. Security on accounts is not an issue as safeguards are in place. Keeping track of progress is very easy as well!
Reviewed July 19, 2017
I was under a lot of pressure and falling behind on paying my bills until I signed up with Freedom Debt Relief. I was living paycheck to paycheck with absolutely no money after paying all of my bills per pay. I can breathe now with this program. My credit score has taken a serious hit, but it's climbing back up slowly. I really appreciate when I call with a question, someone's on the end of the line instead of an automated computer. Thank You Freedom Debt Relief.
Reviewed July 19, 2017
My husband and I were drowning in credit cards bill. We were living day to day trying to keep up with the bills. I decided to call Freedom Debt Relief. It was the best call I ever made. It was tough at the beginning but everyone was very helpful. We have paid off 5 of the 7 accounts and the last two should be paid off by May 2019. It is such a relief!
Reviewed July 19, 2017
My experience has been very positive. I am so happy that all the phone calls and emails have stopped. I love seeing my debt go down and it seems to happening quite quickly. When I had questions, I requested my answers quickly. Customer service people have been very polite and respectful. A very good experience!!
Reviewed July 19, 2017
I am very please with the communication on my behalf. Things are going very smoothly. I can sleep nights. I am notified immediately when something is settled and that makes me happy that I am kept in the loop at all times
Reviewed July 19, 2017
I think Freedom Debt Relief is the best thing that could happen to me and my family but I tell you this, you cannot find a better bunch of professionals anywhere else. There are the best especially the customer service. They go out of the way help you with any question you have.
Reviewed July 19, 2017
I am very pleased with how they are handling my debt. The only thing I would say is that I should have tried to keep making minimum payment and since I did not. It has hurt my credit rating. So far they have saved me a lot of money and have already paid off two cards and working on third.
Reviewed July 19, 2017
I am very pleased with the staff at Freedom Debt Relief and how they are managing my accounts to get me to a point that I will be debt free. It is a comfortable feeling that I obtained in dealing with everyone, when at first I was so hesitant due to the changes that I had to go through financially. I feel I am in good hands. Thank you.
Reviewed July 19, 2017
There is a lack of assistance in helping improve your credit. Freedom’s concern is getting you in the program to make sure they secure the fees you pay them and not really concern with helping you pay off your debt.
Dear Mr. Jackson ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I'm very grateful to have Freedom Debt Relief in my life. I have the support of knowing that soon my debt will be behind me. Everyone from Freedom Debt Relief has been helpful. I appreciate all the work that they do for me. Thank you.
Reviewed July 19, 2017
Thank you Freedom. You did a great job. I would recommend 100%. Thanks again. Could not make it without Freedom Debt Relief. I would recommend to all my family and friends 100%. To all me and my family thank you from bottom of my heart. God bless.
Reviewed July 19, 2017
What a wonderful feeling to know there are people out there working very hard to help me become debt free in less than one year. It has been nothing but a positive experience from day one when I called to desperately hope someone could help me out of my debt. It is no way to live to feel you will not live to see your debts paid off! I highly recommend FDR as a wonderful source for helping anyone get back on the right path.
Reviewed July 19, 2017
The Service that was provided for my wife and I is fantastic. From my first phone call to start the process till now. It was very easy to erase my debt without have to declare bankruptcy and pay off what we owed.
Reviewed July 19, 2017
The only complaint I have is it took too long to get the creditors paid and that Freedom Debt Relief needs to be more assertive with creditors. I am still getting stuff from Navy Federal and they are harassing me. All my other creditors backed off when I told them I was in a debt settlement program.
Reviewed July 19, 2017
Settlements were reached but I did not know I had to take a loan from the company to pay off my debt. It made little sense to me to take a loan out with Freedom (more debt) to settle the debts that were enrolled in the program.
Reviewed July 19, 2017
I have had only good encounters with Freedom Debt Relief. Having never been through anything like this, I have been overwhelmed with contacts from my creditors and inundated with telephone calls and letters. Anytime I call, I have had extremely positive contacts. I am always treated with patience and encouragement and understanding. I would recommend this group to everyone.
Reviewed July 19, 2017
Definitely a system you have to trust especially if you have always paid your monthly bills on time. Became a believer and they certainly made it easier. Wasn't an easy decision but nevertheless it was the right one for my situation.
Reviewed July 19, 2017
FDR has done a good job of negotiating and settling my debts. The tools provided in the client dashboard allow me to monitor progress and feel confident about progress. I can easily view the status of each account and see the balance in my payment account.
Reviewed July 19, 2017
FDR is the best company when it came to consolidating all of my credit card debts. They were able to reduce all of my amounts to a very comfortable monthly payment with very friendly and prompt service. Would and have recommended to friends.
Reviewed July 19, 2017
A very personal and difficult time. The first few months were a struggle but with a lot of help from customer service we were able to get it going. We were kept informed as time went on and the legal department helped us with two of the accounts. We are excited to get all this behind us.
Reviewed July 19, 2017
Wish I had done this years ago. I tried, on my own, for many years to get on top of my serious debt situation. I could never make progress with it. After talking with the people at FDR I took the leap and signed on with them. Best thing I ever did. Within a few months we had settled two accounts and are in the process of settling two more. Nothing short of amazing.
Reviewed July 19, 2017
I have been waiting two plus years for your organization to settle my account with Kay Jewelers. EVERY time I call I get the same runaround about how a settlement will be reached soon. Instead I receive no follow up and NO RESULTS. I want this finished.
Dear Daniel,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Personally my wife and I were very dissatisfied with the services. We continued to make payments and got two account settlements however one of our largest ones still attempted to sue us and your company didn't do much in the way of helping. You just poo-pooed it away. I would not come back to your company.
Dear Gene ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Freedom Debt Relief couldn't be more helpful to someone going through troubled times. They have 5 star customer service. Everyone I have spoken with have been friendly and extremely helpful. They helped stop those annoying collection phone calls and went right to work settling my debt.
Reviewed July 19, 2017
Wonderful experience. They are very courteous and helpful with immediate and timely updates on accounts. Setting up account takes a little bit of time but they are very patient as they help you get everything correct. I would recommend them to anyone with debt issues and I have.
Reviewed July 19, 2017
What I have experienced so far has been good. They always keep me updated and they are very polite people. I have no problem with how they are handling my account with them. So far so good. Thank you very much for your help with my debt.
Reviewed July 19, 2017
Excellent staff. The program is worth it and staff willing to help. Dashboard is very helpful. Agreement to say yes to accept payout offer is so easy. The intact is so helpful it is wonderful to know. Staff is working with client.
Reviewed July 19, 2017
The people I first talked were very nice and everyone since have been the same way. At first it was a little scary because all the creditors were calling and some of them threatening because I never have been through this but the staff was always there to encourage and help me out. So far I'm pleased I am with them.
Reviewed July 19, 2017
Very helpful, always willing to help, always responds to your questions, very informative, comforting when things seem scary and you are not sure what to do. Professional. Do not make you feel dumb. Will guide you in the right direction and let you know what steps you need to take next. Would recommend to anyone who is struggling and needs to be put on the right path.
Reviewed July 19, 2017
Freedom Debt Relief has helped me a lot. I don't know what I would do without their help, they have made the impossible possible. I am so thankful for the help, God bless you! This organization has given me hope. They always explained to me what to do.
Reviewed July 19, 2017
I never thought there was an organization that I could turn to at the terms that I preferred. Starting from the customer services that explained things that made my decision easier. Thanks to Freedom Debt Relief, this is a good start for my financial recovery.
Reviewed July 19, 2017
After spending the time with my contact person, I began to feel a sense of relief that not only was I getting help in managing my overwhelming debt load but I also felt very confident that I had made contact with the right organization. The process was made as easy as possible, all my questions answered, very thorough explanations of what I could expect and how the program works, etc.
Reviewed July 19, 2017
Thank you for your help. I could not have done it without the help from Freedom Financial. It has been such a relief knowing things are getting resolved. It is such a pleasure working with you guys. You all know your stuff and are very knowledgeable as well. Thank you.
Reviewed July 19, 2017
Very pleased with how FDR is helping my finances get on track. Thank you for the help in setting a plan and sticking to it. Customer service has been nothing short of excellent. I see a clear path to being debt free. I would recommend them to anyone needing help.
Reviewed July 19, 2017
They are very professional and been excellent for all the good work they have done for me. They are very attentive to my needs to help me out what it really matters to resolve and achieve all my goals. I would highly recommend them to any of my friends as very good company.
Reviewed July 19, 2017
Have done a good job for me. I still get calls from those that do not have agreements yet, but that cannot be helped. They have been very professional in their dealings with me. It is much easier to deal with just one payment instead of all those I used to have to deal with.
Reviewed July 19, 2017
Disappointed in my credit score dropping to poor. Wondering if it will ever be good again. Difficult to contact my debt counselor. Different persons was contacting me for different issues. The creditors never quit calling even after final pay off agreement. Other than that, which were minor things. I am completely satisfied with the results. Hope to be out of debt Feb 2018. Maybe my credit score will be good again.
Reviewed July 19, 2017
I am pleased so far with Freedom Debt Relief. I am pleased with my decision on hiring them to give me Financial freedom. The customer service has been on point. I would definitely recommend it to a friend or family.
Reviewed July 19, 2017
Freedom finance is very helpful. Attentive and all my concerns. They are paying my debt off according to what they have negotiated with my creditors. The website is a great tool. I have everything listed and up to date on my account.
Reviewed July 19, 2017
Debt free. This is a blessing for me and I thank God for all your help. I couldn't have done it without you. May God bless you and now I can enjoy my family and be a blessing to others. I've learned from my mistakes and may life go on pursuing God from this day.
Reviewed July 19, 2017
I am very happy and satisfied with Freedom Debt Relief. They have been very helpful and pleasant to work with. I am grateful that I chose this company to deal with. They are very professional and have really helped me through a difficult financial time. I would recommend them to anyone having financial problems. Thank you.
Reviewed July 19, 2017
This program is amazing. I have had the best results with your company. I had an instance where I had to use your legal team and they were amazing. I don't know how I would have gotten my debt down any other way. Your customer service and website are so easy to use.
Reviewed July 19, 2017
I would recommend others to take control of their debt and call Freedom Debt Relief, they have been fabulous. They are always available to answer questions and give support. They give you all the guidance you need, they do all the hard work for you, alleviate stressful situations.
Reviewed July 19, 2017
From the start FDR has taken care of my debts, and made great settlements with my creditors. All the FDR representatives have treated me with dignity and respect. I have no negative comments to make. I would personally recommend FDR to anyone that has a debt problem.
Reviewed July 19, 2017
I find that Freedom is honest and they keep me inform about my transactions and continue make deals for me to lower my debt, I can check to view my account, I have settled one debt already and another one will be settled soon. Thank you.
Reviewed July 19, 2017
First you have to decide if you want to do things fast or slow, if you want it fast then your decision would be bankruptcy, on the other hand if you would like it a bit slower but steady Freedom Debt Relief is for you, if you stick with it things fall in to place.
Hello Mr. Brossman,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I am very happy I almost done, but the only thing I'm not happy with is taking too long to finish my two account I have left. Is took five months to resolve those problems. I've been calling you to get this done and I have enough money in my account and no one is helping me with this. I will be happy with someone to call me to get this account done. Thank you for your service. I hope I hear from you.
Reviewed July 19, 2017
I am happy, still anxious, but so far I have no complaints, because ever since I started I am able to pay on time, my debt is going down, and out of multiple pending situation, I already got five finalized settlements. The importance is to pay on time, regular payments and to keep track of your account, and let FDR do the job. Thank you.
Reviewed July 19, 2017
I have been in the program for over 8 months now and nearly every 2 months I see another settled account. My experience with Freedom has been amazing and I recommended their services to my friends and I will recommend them to all!
Reviewed July 19, 2017
I don't a hundred words to say about anything. All I can say is what I think. You all have been an easy company to work with. Every thing hasn't went the way I thought it would but I guess all things are that. The biggest thing was my understanding of it all. I thought I get a bigger drop than I got and having to take two off they put more back on me than I wanted to but overall I guess you all did a good job.
Reviewed July 19, 2017
Every single time I call, the person I get helps me to the end I don't have to be transferred to several different people. They are always nice and helpful. I tried several different places also to help me and no one else wanted to help me. Freedom did.
Reviewed July 19, 2017
Very impressed with how Joshua ** handled everything. Had very pleasant conversations about request. Also the explains of everything was very clear and I was very happy about the outcome and that could arrange a way for me to manage my problem.
Reviewed July 19, 2017
Freedom Debt Relief representatives have excellent customer services. They were with me one step at a time. I definitely will be debt free with their wonderful program. They informed me every time I progress and settlements were made and guided me with notifications.
Reviewed July 19, 2017
I could not be happier. It has been a rough two years and now my husband died in May. They have always answered all questions I've had quickly and even called when they needed something. I have had trouble with one credit union that sent my acct to a lawyer's office and they knew what I was doing and that I was going through Freedom Debt Relief. I have recommended you to a friend and would do so again.
Reviewed July 19, 2017
We have been so relieved since we have been in this great program. I just wish we had found out about it sooner. I have been recommending FDR to different people. It makes life less stressful and things have been going much smoother. Thanks a lot!
Reviewed July 19, 2017
I have saved up to 40 percent on my debts so far. I would highly recommend Freedom Debt Relief if you are really serious about becoming debt free. I am very pleased with the results I have seen. In 6 months I have been in the program I have settled one of my debts so far and 2 others in progress.
Reviewed July 19, 2017
My life was a mess because all my debts that harmed my life. Thank you God, that I found Freedom Financial at the right time, they show me a great solution to solve all my economic situation. Today my life is different and I do not have that pressure and stress in my daily life. Thank you for taking the time to help me, I really do appreciate it.
Reviewed July 19, 2017
I'm actually ok w/ the services part of handling the accounts but when I send an email or a ticket request, I never hear back. NEVER! Not everyone has the time and ability to pick up the phone due to busy schedule and work load and private time. Sending emails and responding back is the most unsatisfied experience I've had. Other than that, it's ok.
Dear Jeff,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
My experience with Freedom Debt Relief has been a good one. They have always answered any questions I have had regarding my account with them. They have accomplished what they said they would do. Also, they were there for me the one time I had an unexpected money problem - they understood & were there to help me. I would recommend them to others.
Reviewed July 19, 2017
I'm very impressed when a live person answers my call. I have been calling for a year and I always get an answer. Everyone has been pleasant and helpful. Sometimes I feel upset when things aren't moving as fast as I thought they would, but I am always reassured and put at ease.
Reviewed July 19, 2017
I think the idea is great and the money I'm saving is awesome and appreciated. The only thing I don't like about it, is the time it takes to negotiate a balance. In my case, they couldn't start on negotiating so my balance went up, no payments were made and I went to collections and got served papers. It's on my credit, so that was unexpected and unfortunate. I just wish they negotiated all the balance downs and not wait till there was enough funded in the account. It has saved me a lot of money though and I have enjoyed not having a credit card.
Reviewed July 19, 2017
Because of some bad investments and our nonprofit business not getting the donations that we anticipated, we became overwhelmed in debt. If was not for Freedom Debt Relief coming to our rescue we may have lost our home, business and our minds. (God Bless your entire organization). You made us feel as though we were your only clients. Alex ** and the entire staff are the greatest professionals we've ever met.
Reviewed July 19, 2017
Very happy with this service. Negotiated settlement with one creditor and set up a payout settlement with another within the first year. The access to lawyer representation is a life saver. Would recommend to my friends and family. Brighter future on horizon.
Reviewed July 19, 2017
Your treatment of me and how you have managed my affairs has been exceptionally kind, considering, and very caring. You have allowed for me to get my life back on track, and my bills are being tended too. Thank you so very much.
Reviewed July 19, 2017
Advisors are great and very accommodating, explaining good on how the program works. Advisors explains good on how you're protected and being safe in joining the program. Advisors will also make you really understand on how the program will help you pay your debts in a shorter period of time.
Reviewed July 19, 2017
I was so stressed out with bills, I hated the thought of weekly pay days. THANK YOU FREEDOM DEBT RELIEF so much for helping my family. My siblings and I took on our parents bills while my dad was able to just focus on taking care of our mother. It became overwhelming, until I found out about THIS WONDERFUL COMPANY.
Reviewed July 19, 2017
I don't think I could sleep any better now that I have Freedom Debt Relief working with me and I give them 10 stars for the great work that they do when it comes to negotiating with the creditors. Hallelujah??? Thanks FDR.
Reviewed July 19, 2017
Thanks to you I have peace of mind! I can use my money paying my bills and also I have some left for myself! It’s so easy to follow my payments. I hope that I can get done with all my debt and start all over again! Hopefully I can get on track soon! Thanks.
Reviewed July 19, 2017
Freedom Debt Relief is a great company. They keep you updated on all your business details and you can look on your site if you have questions. Always helpful. This is a great company. I can call and ask a question and get my answer before I hang up the phone.
Reviewed July 19, 2017
They are professional and easy to get along with! Extremely helpful! They are always trying to help get your debt paid off! A good business to work with. Love checking our dashboard to see the progress they have made. They make things very easy to read on the client dashboard.
Reviewed July 19, 2017
The immediate showing minus on credit scores. Seems like smaller debts could be eliminated first. My wife and I are talking of getting out of the program into the next year. Not sure yet to very sure and wife is very dissatisfied. Even affecting our marriage and ongoing relationship. Hope we hear from you. Constant phone calls didn't help!
Dear John,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I am quite satisfied with the service that I am receiving with Freedom Debt Relief. Whenever I encounter an issue, Freedom Debt Relief representatives are always there to help resolve the problem. I am quite fortunate to have found Freedom Debt Relief and I can only hope that my positive experience continues.
Reviewed July 19, 2017
I would like to share my amazing journey with Freedom Debt Relief. I would like to let everyone know how Freedom helped me at the worse time in my life. They were there 24/7 to answer questions and guide me on this journey to be able to see the light at the end on the tunnel. Thank you Freedom!!
Reviewed July 19, 2017
Up to this day I've been stress free. It was one of my biggest worries having to answer all these phone calls but it's been a breeze. Customer service is great too. The couple times I've called they've always helped answering my questions.
Reviewed July 19, 2017
Very helpful staff, especially the legal team. Debt relief is progressing, but thought it would happen a little quicker. It is certainly less stressful not seeing a stack of bills each month? I originally contacted Greenlink and the representative walked me through every step. I could not have completed the package without her help. She made the experience less stressful! I wholeheartedly recommend Freedom Debt Relief!
Reviewed July 19, 2017
I retired 31 July 2017, thinking I was ready. However supporting 2 ex-wives and trying to maintain my lifestyles, supporting 11 grandkids and dating a women with 29 grandkids, I quickly become in debt over my head, trying to please everyone. Freedom Debt Relief have help me organize and revamp my debts to a more controlling manner and hopefully will allow me to clear my debts before I die.
Reviewed July 19, 2017
So far so fine. I am very pleased at the rate of progress and look forward to action on the last two creditors on the list. The amount of saving is highly satisfying and I am sticking with this until the end.
Reviewed July 19, 2017
Everyone that I have spoken with at FDR has been very helpful and professional. The staff answered all questions that I had in regards to eliminating my debt. I receive email reminders to keep track of my progress online. This is very encouraging to me to see how many accounts are being settled. I have great confidence that I will be debt free in the near future.
Reviewed July 19, 2017
I have no words to express my gratitude to FDR for a performance beyond my imagination. I am not finished yet and FDR has been able to negotiate about 60% of my debt and in doing so, saving me a big chunk of money. I will, without hesitation, recommend this organization to anyone who wishes to be debt free.
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