Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,192 reviews on ConsumerAffairs are verified.
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Reviewed July 19, 2017
Wow I cannot believe it one more year and will be done with the debt we had. Thanks to Freedom Debt, it has been a pleasure to use them for debt consolidation, without them I don't know what we have done. We are very satisfied of what they have done for us, and recommend them to anyone else that needs help of solving their debt. Customer service was great, and all the tools and education!
Reviewed July 19, 2017
I am happy with the program, except for when I signed up I was told after giving all information on debt, I would be debt free in January 2019, but I must deposit a certain amount monthly. I have done that and when my last debt was negotiated it has extended me out an additional 4 months and I have still 4 debts left so I wonder how long this will drag out.
Reviewed July 19, 2017
Have been very happy with the services provided. The one problem we have had is getting in touch with someone when we have questions. Messages are left, but not returned. Other than that our experience has been a good one.
Reviewed July 19, 2017
This place is wonderful. I have not had to do much of anything. All they ask is to accept the offer and they do the rest. If you call and leave a message they get back with you in a timely manner. I would recommend them to other people that are needing help with credit card debt.
Reviewed July 19, 2017
I recently signed up with this company to help get my financial situation under control. While I initially was skeptical of the program, the more I spoke with the representative and investigated the details, I found that it would provide the best answer to my dilemma. Everyone I dealt with was extremely professional and courteous, explained fully what each step involved and was very supportive. I know it will take some time to resolve all my debt completely, but it will be much sooner and less stressful than if I tried to do it on my own. I would highly recommend the program.
Reviewed July 19, 2017
I feel Freedom Debt Relief is helping me get ahead of my deft problem just as promised when I signed up. Several settlements has been settled. I needed this help. Having the Lawyer to help when needed was such a burden lifter. Your service has been appreciated. Thank you.
Reviewed July 19, 2017
Freedom Debt Relief has really help me with paying off a lot of the debt I owed. The process Freedom Debt Relief uses to help its customers get rid of debt is easy to follow and stress free, which makes paying off bills an accomplishment that is easy to foresee.
Reviewed July 19, 2017
Doing a great job for me and my husband. Love working with them. Great people, friendly, answers all my questions. Helpful and keep us up to date on the progress we are making. I am doing great with their help.
Reviewed July 19, 2017
I have requested they pay certain cards which I had gotten offers from and they refused. I think I should have some control over what gets paid. It's my money. Paying $50 monthly will take forever to pay off these debts.
Dear Leona ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Andy was very reassuring and helpful with all the questions we had in this process. It's not the most proud moment in our life and he helped us through all of our doubts and frustrations. I wish I had contacted Freedom sooner as this has been such a stressful time.
Reviewed July 19, 2017
I am so pleased with Freedom Debt Relief because they are relieving me about how much credit card balances I used to have before I started joining their client list... I think all of their employees are and completely fantastic, smart and helpful to my life! Some people think they know how much time they have... but do not know how much they have. The honest way to think about your life is you know how much money you have but you do not know how much time on EARTH you have! So anyone who owes too much on credit cards NEEDS to join FREEDOM DEBT RELIEF ASAP!
Reviewed July 19, 2017
The program does work, however, the associates are very informal and never get back to you after proposing a better solution. This was really sad because I was told I qualified for a loan to clear my record and keep making payments to the program and I never heard from that person again and he never answered my phone calls. Other associates are not informed and give you the wrong information and you're the one penalized for it at the end. The program works! Please train the associates for a better experience.
Dear Ms. Serrano,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Hello - Although I am making improvements on the debt I owe - I wish the process was a bit more cohesive between the representatives and the lawyers. There is a lot of running around and short deadlines that need to be met which causes a lot more stress. I wish the representatives would be more involved or more helpful during the process. Or more easily accessible - It is very hard to get a hold of someone.
Hello Ms. Dubois,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
At this point we're 50% throughout time with Freedom Debt Relief and up to this point everything Freedom Debt Relief has done is exactly what they promised they would do. I would definitely recommend Freedom Debt Relief if you're in a position that you cannot afford to pay your debts.
Reviewed July 19, 2017
I personally wouldn't know what I would have done without Freedom. They do it all for you. I check in here and there to see where I am at and each time I am becoming closer to the end of this debt. I recommended many people from friends to even strangers. Thank you Freedom.
Reviewed July 19, 2017
Freedom Debt was very patient and willing to help in any way they can. When I call they always said no problem and get the job done. They are very professional about all they do to get the creditor to work with them to help to reduce the balance. They work fast and keep in contact with us.
Reviewed July 19, 2017
I am more than pleased with my experience with Freedom and how great everyone has been. It's been everything promise. Thanks for the professional groups at FDR. I made the correct choice. Bless all and keep up the excellent care that you have.
Reviewed July 19, 2017
I like the dashboard because I can go check on anyone of my accounts. When I signed up it was very nice to have someone on the phone with me to walk me through every step of the way. All the form that I needed to sign were provided to me on a electronic pdf.
Reviewed July 19, 2017
Will tell my friends about this program. Really awesome... So helpful and even a very good communication between two people. So glad I did join this program I have ever made my decision. I was drowning before, now I am keeping my FAITH to live again.
Reviewed July 19, 2017
Freedom Debt Relief offered a way for me to pay off my bills by them negotiating with my creditors and using the money in my dedicated account. I should have had some input. I know the aggressive ones and the ones who said they wouldn't deal with FDR. That creditor should have been paid more attention to. I am going through a lawsuit now.
Dear Jessica,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I am immensely grateful for the opportunity to be a client of Freedom Debt Relief. I had been overwhelmed, but beginning to see the light at the end of the tunnel. It is such a great feeling to know that my debt will be paid off in a couple of years.
Reviewed July 19, 2017
I felt my journey to being debt free was made a lot easier with FDR. If I had questions or concerns, I could either call or email them and someone would get in touch with me within 24 hours. Most of the time, sooner. It is a real benefit to have them work with you. Thank you, FDR!
Reviewed July 19, 2017
From the start FDR support team has answered all my questions and provided advice on handling situations. I am very satisfied with the approach so far and using the online dashboard to track my accounts and status. One suggestion is to fix the clarity of the statement displayed on mobile phones when Generate Statement is selected. It is very blurry.
Reviewed July 19, 2017
When we contacted Freedom we were in a very bad financial situation. Freedom worked with us and our debtors to develop a plan that worked for everyone. We we're diligent in making our payments and we ran into unforeseen hardships. Freedom was helpful then too.
Reviewed July 19, 2017
FDR does not respond or get back to client, as promised from the onset. Even after repeated requests (by phone & fax) to respond to receipt of documents and/or follow-up requests I've sent. Client has no way of knowing if action is taken with regard to info sent. Secondly, my 1st settlement was twice what I'd have paid (debtor) had I not put it under FDR. There is no way my entire debts will be paid off by the promised timeframe. After many complaints regarding the website, I was told you would improve it. I see that this has been done. Big improvement-- the former website was about useless. Also, giving credit where it is due, your agents I spoke with seemed to care and were professional. My 3* customer service rating pertained to my initial issues about not responding my faxes or letters.
Dear Ms. Maryland,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Freedom Debt Relief has been a life saver for me with my credit card debt. Very easy to deal with and working for my best interest. The website is easy to navigate, and the update emails help me to see where my status is as far as debt reduction. Would definitely recommend this service to a friend.
Reviewed July 19, 2017
I call my advisor and if he is away from his desk or on the other line. It doesn't take long for him to call me back. He has guided me through the whole process. I am so grateful to have him as my advisor. His name is Tomas. God bless him and this company.
Reviewed July 19, 2017
Freedom Debt Relief is excellent in consolidation of debt and helpful in managing your online tools, calls, settlements, and negotiations. I recommend them. In the first 3 months in had my first settlement and I am working on the next ones.
Reviewed July 19, 2017
I am so pleased with the service of Freedom Debt Relief. Updates received monthly. Friendly and accurate service. I have no complaints at all. The amount that my debt dropped through their negotiations is excellent. I can go to the site anytime and see where my account stands. They have a chart that lets you know when the debt will be paid in full. Other charts show what has been paid, how much the debt was reduced. It also shows what is being paid and what is in negotiations. I recommend them highly.
Reviewed July 19, 2017
Agents walk me through my status every month. I work together with them on my priority list and other items. I've had great customer experience. Every step is documented online in a manner I can understand and it is quickly updated with the current status.
Reviewed July 19, 2017
I have too much money going out to you each month. I have no money for my meds. Or food. I have to rely on my son for food. And sometimes meds. Also, if I could get a longer pay back for less money per month that would be great.
Dear Janet ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Yes if they needed help I would recommend FDR. They are helping me get my life back together. With a very ill husband it has been tough with the only one working and I reached out to FDR and they are helping me.
Reviewed July 19, 2017
My first loan was paid off at a great price and wonderful service! My second loan was paid off 6 months ago yet the online portal still says its "in progress". Supposedly bank did not receive final payment from FDR. To date still not resolved.
Dear Mr. Judd,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Making the call that morning to Freedom Debt Relief when considering some type of debt relief program or a consolidation loan, was the best decision I could have made. The representative explained my options clearly and helped me understand how help was available for me to have some relief from my credit card debt. It has been an easy transition into the program and easy to adhere to following their guidelines of debt settlement. I have felt relief in trusting Freedom Financial to represent me to my creditors. Thank You.
Reviewed July 19, 2017
I am very satisfied and grateful! My debts have reduced significantly. Very reliable. The portal is very useful and excellent information to follow up the payment schedule and balances. I highly recommend it. Customer service is quick and well informative. Thank you!
Reviewed July 19, 2017
Began settlements within 5 months of my signing up and continues to get my accounts closed out and paid off! I could not have asked for more from them. They have handled everything professionally and as quickly as they are able. It has been a great experience.
Reviewed July 19, 2017
Josh was patient and was able to stop and answer questions as I needed. Great customer service. I am excited to think about getting on track again. He helped keep me on task. I can't wait to reduce my monthly debt.
Reviewed July 19, 2017
I could not have become debt free without Freedom Debt Relief. They made it so easy with the one automatic monthly payment. Whenever I had a question or concern there was always some to answer my questions. The online customer service always returned questions within a day and the phone center was always available. Very satisfied.
Reviewed July 19, 2017
Wonderful company to work with. Excellent service. Everyone that we have spoken to in regards to our account has been very polite, and more than helpful. We have never been through this before. We are very impressed with how much effort this company puts into leading us through the process. Thank you for everything you do.
Reviewed July 19, 2017
Cut all debt by 50%. Freedom Debt Relief did a great job to cut all debt in half in a matter of about nine months with the help of Consolidation Plus Negotiators. After a few months of working with Freedom Debt Relief and paying all payments on time, I was contacted by Consolidation Plus to work with me and FDR.
Reviewed July 19, 2017
I would like anyone having financial problem let Freedom Debt Relief help you. Very good company to work with. They are honest, trustworthy, courteous, help you in every where possible. Easy to talk to. Update you when they settle your account. I am so glad to be working with this company.
Reviewed July 19, 2017
So far everything is going great. Freedom Debt Relief is working for us. Informative, helpful and affordable. Soon we will be back on our way to the life we had. No more constant phone calls. No more repeating myself 6 times a day to someone who doesn't care anyway.
Reviewed July 19, 2017
Each time I enter a Payment in my checkbook, I feel good knowing I'm making progress in eliminating my debt. They did all the work for me and it is a "peace of mind" thing. I can hardly believe that it's been almost a year.
Reviewed July 19, 2017
My experience with the program so far is amazing. You guys are taking care of all my accounts and there been some settlements already in my favor. Hopefully all the other accounts will be settle with the same success, that way I would be seen as a person that try to solve my problems.
Reviewed July 19, 2017
We had our first settlement and the settlement fee is about 35% of the debt reduction. Also the length of the program has increased by 3 months even after contributing extra 5000/-. Still getting a lot of phone calls from creditors and collection agencies.
Dear Krishna ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Freedom Debt Relief has been heaven sent for me. Communications and follow through are superb! I am kept up to date with their progress which gives me peace of mind. Every single staff I've encountered with were knowledgeable, kind and patient. I recommend them highly.
Reviewed July 19, 2017
Thank you to Kenny ** as he was so helpful along the way! Financial matters are difficult to talk about and Kenny really put my mind at ease. I'm so grateful this program exists. Thank you and I'm looking forward to getting out of debt---for good!
Reviewed July 19, 2017
FDR has been great all around in helping us deal with our debt and getting rid of it. Everyone has been very kind and caring as well as understanding the problem we are all trying to solve. Couldn't be better.
Reviewed July 19, 2017
When unforeseen circumstances pull the financial rug out from under you, like what happened to me and my husband, you can get help without requiring the need for a consolidation loan or bankruptcy. Within one month of signing up with Freedom, we no longer had to endure the harassing collection calls or threatening letters. All of that was taken over by Freedom and our only job was to not answer the creditors' phone calls or letters and let Freedom take charge. We have been with Freedom one year now and, we have never had a problem. They are on top of our account and are only limited by the amount of money we can afford to give them to settle our debts.
I highly recommend Freedom Debt Relief to anyone who is experiencing financial difficulties. Stop enduring mean and threatening phone calls. Put your debt problems in the hands of Freedom Debt Relief and enjoy your life. You will be amazed how nice it feels to see a light at the end of the never ending credit card debt nightmare. Freedom Debt Relief makes it easy.
Reviewed July 19, 2017
Little slow getting started, but once they got the creditors on board, things went very well. Customer service was always ready to help and answer any questions. Website was good but could use some work on giving more information and creditor names instead of just account numbers.
Reviewed July 19, 2017
I spoke with Venetia ** from Freedom Debt today to get back on track with my debt. She was absolutely incredible with how precise and honest she was with me on the phone. I appreciate the time and help she gave me today.
Reviewed July 19, 2017
Working with FDR has been a great and challenging experience. Challenging because of the fact that all accounts in the program had to be closed with high balances and not paid for awhile for a better settlement price and it hit my credit score hard and real fast but I was in so much debt that I was circling the drain trying to worry about keeping my accounts current to keep my credit score up so I had to let go and let it be. I have been in the program for about 6 months and I have 2 accounts settled and a few already negotiated to be settled. It takes patience and time but I am getting there. I am glad I called and enrolled into their debt management program. It was a weight off. I have no regrets.
Dear Ms. Wynn,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
FDR is the best program out there! The staff has guided me every step of the way and the website is fabulous! Before I started the program I was really anxious, now I feel like I have hope and a future. I am very excited about finishing and starting my new life - debt free! Thank you, thank you FDR!
Reviewed July 19, 2017
I would definitely recommend Freedom Debt Relief to anyone in need of debt settlement - they have professionally managed my settlements and have always responded quickly to any questions. Thanks to FDR, I will be debt free before the end of this year!
Reviewed July 19, 2017
In general everyone was very helpful and positive. On the downside, I was told I could add any accounts which came up later. This was a huge trial, it took about 12 attempts to add one of them and the other never was added. So this was not an easy thing to do. I can't decide if I appreciate the fact that their partner company called us about making a deal. We took the deal which is now costing us a fortune in interest, and our payments are higher, but everything is paid.
Dear Ms. Carlson,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
When I sign up I told them I had a debt going to court. They told me they work on it. They never did. Got court papers. I called the debt and explain I join Freedom Debt Relief. He was willing to work with them. I called Freedom and they refuse to call them. The bank give me another number to call.
Dear Tammy ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I am almost debt free thanks to the dedicated staff; phone and advanced debt negotiators alike. From setting up paperwork, setting an obtainable payment plan and working with the creditors, the process has been really easy. They are good about keeping you updated with emails and phone calls too. I would recommend this process of clearing debt. The best would not get into debt to begin with, but sometimes life happens without warning!
Reviewed July 19, 2017
I'm very happy with the way things are going, everyone is pleasant and helpful. Doing this has made a big difference in my life. I'm able to start getting back on my feet again. I would recommend this to everyone who needs help. Thank you FDR.
Reviewed July 19, 2017
Freedom Debt Relief has cleared some debt from past due and closed accounts with an excellent negotiating team. The options to receive text messages and to be able to email the support team when there are upcoming obstacles with the monthly due date are very convenient also.
Reviewed July 19, 2017
So far I have been very pleased with FDR. After only a few months in the program I already had my first settlement. I have been pleased with their customer service and the quickness that they reply to emails. My monthly bills have been lowered by at least $200. This program has been a blessing in this difficult time of my life.
Reviewed July 19, 2017
The rep explained the whole process upfront; follow their instructions. So far, 4 out of 8 debts have been resolved over the past year. Only downside, if you are current with min payments prior to using them, you will go delinquent till resolved.
Reviewed July 19, 2017
I could not be happier with Freedom Debt Relief. They have lifted a very heavy burden off my back and they are working so well in helping me out of debt. My creditors seem satisfied with the arrangements they have made and I will soon be out of the heavy debt I incurred.
Reviewed July 19, 2017
Had a friend not referred me to Freedom Financial I don't know what would have happened. I was at the end of my rope. The person I worked with was very kind and considerate of the situation I was in and tirelessly answered my questions. Yes, it's still a long, hard road but it has been far less stressful because of Freedom Financial! And I'm over half way through now.
Reviewed July 19, 2017
A friend of mine had used a different company and was burned badly. They never negotiated anything and he lost a lot of money. I was a little hesitant, but I have been extremely pleased with the service and the progress that FDR has made on my behalf. It has provided me with a great deal of peace of mind. I would recommend this to anyone in need of financial help.
Reviewed July 19, 2017
I am so happy I found FDR, I can breathe again! I don't wake up everyday sick to my stomach wondering how I'm going to get through my debt. The customer service is amazing. They don't make you feel like a bad person. Sometimes in life bad things happen, but that doesn't mean you are. They were all helpful and gave great advice. I feel so good about my decision and can't wait to be debt free forever!
Reviewed July 19, 2017
You are awesome to work with! Hope to God I get the funds I been waiting from the government so you can help me get the accounts paid off that are on this program you been working with me. Plus I don't have a job anymore. Been praying to God all goes well and get funds transfer into my checking.
Reviewed July 19, 2017
I am very pleased with the service I have gotten from all staff at Freedom. They have made the process very easy and have helped every step of the way. I am happy with the progress they are making with my accounts.
Reviewed July 19, 2017
Really glad I found this co. as I was very much in debt, could not see any other way out of the mess I got myself into. I signed up with Freedom Debt Relief. Believe me that was the best way to go. I gave them all the info they needed. Bingo now I can breathe fresh air again as Freedom Debt Relief took total control of all my debt. A great company to handle all your debt. Yes I would recommend Freedom Debt Relief to anyone that are having credit problems. Give them a try.
Reviewed July 19, 2017
Absolute peace of mind!! My only regret is that I didn't contact them sooner. Do it! You will not be disappointed! :-) I thought I could get back on track by myself but it is a lot harder to do than I imagined. I've had 3 surgeries since the beginning of the year and had my bills snowball on me. Without their help and guidance I would NOT be making any headway.
Reviewed July 19, 2017
I have experience professional attitude and good work ethic any time I have contacted them about a particular issue. They never hesitate to steer me in the direction that will lead to resolution of my problem. Their mannerisms is good and their problem solving skills are excellent.
Reviewed July 19, 2017
This is the first time that I have ever had to do something like this. It is very difficult to let things lapse when you have never been so tight. Waiting for the process to start was nerve wracking, but there was help all the way. It would have been nice to receive the forms that needed to be filled in sooner, it was about 6 months later before someone realized that we had not been sent the forms in a timely manner. Pay for the lawyer service. Once things started to move, it moved really fast. We are now at the point where we just need to make the monthly payments.
Dear Ms. Boland,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Freedom Debt Relief is an Awesome program. Always available, easy to work with and the savings will cut out total debt by almost 50 percent. Highly recommended! Program has helped us get back on track and will set us up for a healthy debt free retirement.
Reviewed July 19, 2017
Updated on 09/08/2021: The program has been really good. They've gotten quite a few of my bills paid. Freedom Debt Relief asked me how much I could pay and they didn't demand a certain amount. I told them what I could do and they worked with that. There have been a couple of times when I wasn't able to send in 304 and they helped. They understood. They told me what the pros and cons of that would be.
Since COVID, I'm doing the best I can and sending in what I can because I’m trying to pay all my bills, utilities, and rent. Freedom has been changing my payment amounts from $304 to $100 because there's no way I can do 304 anymore. They've been wonderful. I have recommended them to a lot of people. I haven't had the worry and the struggle of trying to pay the bills. Freedom has been able to manage to get them paid off quicker than I would have. They've gotten some of it reduced. There is no way that I would have been able to get all of those deals that they got done. They do a great job.
Original Review: I was so fortunate to find Freedom Debt Relief. They are really helping me to resolve my finances. They are courteous and understanding. They communicate with you constantly. I have recommended them to a few people and I hope that those persons have taken advantage of their assistance.
Reviewed July 19, 2017
I am very satisfied with the way Freedom Debt Relief is handling my debt consolidation. I would recommend them to my friends and family. The experience with Freedom Debt Relief so far has went beyond my expectations. Great job and keep up the good work!
Reviewed July 19, 2017
I've been with Freedom for almost two years. I will have all my debts paid off in January 2018. Saved me over half if not more on my debts going this route. I feel better being responsible, instead of filing bankruptcy. Thanks to Freedom!
Reviewed July 19, 2017
Without their services I would probably be bankrupt. They also have excellent customer service reps. The reps have always explained things clearly and answered my questions quickly. I am always able to get through quickly in case I need to call.
Reviewed July 19, 2017
I'm very appreciative to FDR for helping me get my credit back on track!! Could not have accomplished this without their help and caring attitude, the folks I spoke with were not judgmental. I recommend them highly if you're having difficulty with debt!
Reviewed July 19, 2017
I hit some hard times and Freedom Debt Relief has been there to help me every step of the way. Thank you so much to the freedom debt relief team. The more you think you are behind the more I am happy to have found freedom to help me get my life back on track.
Reviewed July 19, 2017
I have had nothing but positive experiences with FDR. I am so grateful for this program as it relieved my financial stress. Thank you for your support, guidance, and follow through. If I ever hear family or friends talking about financial stress, I will definitely recommend Freedom Debt Relief. It has changed my life!
Reviewed July 19, 2017
Excellent support. Just beginning at this time! The initial contact was detailed and sent us forms in the mail to sign for updating. Along with several follow up contacts extremely supportive. My husband and I are completely on board together to work in alignment and hoping for the best results overall. Thanks.
Reviewed July 19, 2017
I have had good actions from all of the people that I've contacted via phone or email. Very helpful and knowledgeable. Always available to assist you in whatever you need. Handling my case very professional and quickly. Since I started I haven't had a bad experience. Thanks.
Reviewed July 19, 2017
The process from beginning to end has been very efficient and worry-free for me. I never had to deal with my creditors and felt well-represented by FDR. I did expect my debt to be fully resolved about six months ago but I believe that is more of a creditor issue, not for lack of effort from FDR. I would recommend this company to anyone needing debt consolidation services.
Reviewed July 19, 2017
I was unable to get a loan through places like Prosper and such, credit limit was too high and interest rate from them was outrageous. Freedom Debt was the best thing for my situation and will be forever thankful! The process through Freedom was smooth and the people were very accommodating!
Reviewed July 19, 2017
So, I cannot take the money I pay into the Freedom Debt Relief yet the credit card banks can send (secretly-without informing me) the IRS notices of debt being discharged which I then have to pay taxes on. Not cool, not nice. Actually, if it wasn't for the fact I will be done with this nightmare by December I would stop this nonsense right now and file for bankruptcy. Too late though, after paying $445 bucks a month so then the IRS can come back and penalize me. NO, I would definitely NOT happy.
Dear Marlo,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
So far very happy! It's nice to know there's someone out there that can help you when you need it. Thank you Freedom Debt Relief! I can't wait for the day I am debt free! The people that I have talked to and worked with have been great!
Reviewed July 19, 2017
I love how they are working on my debt. They handle all my questions and resolve them. Very friendly people. Would recommend them to anyone. They do just what they say they do. I am so thankful for them. Don't know I would have done without them.
Reviewed July 19, 2017
Already did recommend a friend and they are in FDR. I love it because I do not have to deal with creditors and I will be debt free in 2020. If a creditor calls I call you and you take care of it. I cannot wait to be debt free again so I can live again. It is a lot easier with FDR than paying this and that. I will never ever have more than 1 credit card and that is to be used for my side business. Other than that all is paid in cash.
Reviewed July 19, 2017
Outstanding service and extremely helpful. Really helped me out and I am very satisfied. If you have a huge debt and is wondering how to get rid of it you should definitely look into Freedom Debt Relief. You will actually have a relief. I am very happy.
Reviewed July 19, 2017
I had an account that was questionable about getting it added to my debt relief list but after I explained to Freedom Debt Relief the situation with this account, this account was promptly added to my list. So far I am pleased with my experience with Freedom Debt Relief.
Reviewed July 19, 2017
Ira was extremely helpful... so very respectful and reassuring. He was very clear and precise, and answered question with understanding. Ira was also very forthcoming with details and I can't thank him and his service enough. I could tell Ira has a great deal of experience but I was impressed with the way he spoke with me the most.
Reviewed July 19, 2017
Great customer experience. Professional, caring and they took the time to explain all of the necessary questions and rules. I appreciate the fact that they make you feel like everything will be ok. I am looking forward to a debt free life be able to pay off this debt.
Reviewed July 19, 2017
I am very happy with Freedom. It has made me as its name say free from all the harassment from other companies and has given me a peace of mind knowing I am paying off all my debt in just a few years not the rest of my life. So thank-you Freedom for my new life.
Reviewed July 19, 2017
After accumulating so much credit card debt over the years from numerous medical procedures, I found I could not get ahead. They set up a payment plan I could easily afford to reduce the debt. Their customer support team is amazing.
Reviewed July 19, 2017
Freedom Financial has been excellent with taking care of my needs. So much I have referred my sister to them. They contact me by email to approve settlements and everything they confirm with me. Would definitely recommend. Found them over the internet and so happy I did. All I can say is they are wonderful and caring for their customer.
Reviewed July 19, 2017
This company is amazing. We fell behind on medical bills when my son broke his tibia and fibula completely in half at football practice. His hospital bill alone was $308,000. We couldn't keep up with all the bills coming in. I contacted this company, and all I can say is they are a miracle to our situation. We thank them sincerely for helping us get back on track. Thank you Freedom Debt Relief.
Reviewed July 19, 2017
From my first phone call and the entire sign-up process, FDR has been very supportive in helping me with my credit card problems. I do my best with keeping my payments current {not always easy} and let the pros do the rest for me. Looking forward in getting my first large settlement off the books in October!!!
Reviewed July 19, 2017
They have all been very gracious and expedient in any of my matters. I have received nothing but good things and encouragement from FDR everytime we talk. I would highly recommend this program to anyone who has debt problems. I have been more than satisfied with the results thus far.
Reviewed July 19, 2017
I am very pleased with how Freedom Debt Relief is handling my affairs. It is not a path I wanted to take, but Freedom Debt Relief is making this journey easier than what thought it would be. I greatly appreciate the hard work they are doing for me. Thank you.
Reviewed July 19, 2017
I was happy to get the help that Freedom Debt Relief provided. Save me 400 a month. Didn't know were to turn, was sinking slowly. They helped a lot. 5 star recommendation. Don't wait call them now if you need help. Easy set up.
Reviewed July 19, 2017
GOOD OVERALL. Our experience has been good so far, but I think more communication would be helpful. I understand that I am over anxious for results, but I need to learn to trust the process. The customer service folks are pleasant and they answer questions on the first call.
Reviewed July 19, 2017
Very helpful and caring about my situation resolving in timely manner. I would recommend other clients. I appreciate the efficient work they both did. MICHAEL VERY NICE AND FRIENDLY. I hope to complete this with help of great customer service from staff.
Reviewed July 19, 2017
Freedom has an excellent team that has been a great source of guidance and support since I made initial contact. They have been encouraging, help me keep focused on necessary and next steps. I have been enrolled roughly one month, and the settlement process has already begun with a creditor. I can see a light at the end of this tunnel. I truly appreciate their dedication and professionalism.
Reviewed July 19, 2017
We were drowning in debt and with three job losses and being unemployed within a three-year period, it seemed like for every step we took forward, we would have to take three steps back. I called FDR and they not only helped us start paying off our debt... They made me feel like we are not in this alone. What I liked is that after they took all my information, FDR rep asked me what I will do with the money after we pay off the debt? I told him I will invest it in my retirement account or mutual funds. He replied, "Good, because as nice a person as you are, we don't want to see you guys back with us again." Within the first month they called asking permission to resolve my first debt. We have resolved four of my accounts with three to go. Thank you Freedom Debt Relief for all your hard work and our peace of mind. :).
Reviewed July 19, 2017
This is not a government site. I have seen advertisements but I have not used this site. I have tried to refinance with Quicken Loans, but my debt to income is over the limits. Freedom Debt Relief has kept me updated with programs that may benefit us.
Reviewed July 19, 2017
We have not been with FDR very long but so far we are pleased and their employees we speak with on the phone have always been very nice. Will continue working with them and hoping that all our credit card debt will be resolved.
Reviewed July 19, 2017
I am well pleased with the progress of settlements on my financial debt. Everyone seems to be working hard on my behalf to resolve these debts. They stay in touch with me to advise me of any progress that may be made and of any potential problems that may arise. I could not be more pleased.
Reviewed July 19, 2017
These guys are being so good at wiping my debt away very quickly and efficiently... It has been almost 8 months and almost all my smaller accounts have been taken care of. Definitely a big help with being disciplined and fighting and negotiating down the balances I owed.
Reviewed July 19, 2017
You guys have made my life so much better. Though we are not totally out of the financial mire we are on the way and hopefully not catastrophes hit in the next couple years. Thanks for the support and direction.
Reviewed July 19, 2017
From the first time I called, to the time I signed up, everyone was so nice/helpful. Everything was explained to me. I was given time to ask any questions which were answered in terms that I could understand. I have been kept informed of everything being done. I just wish I had done this sooner. They have made everything so simple. I would recommend this company to everyone. All I can say is "Thank you."
Reviewed July 19, 2017
The staff and legal consultants are very friendly and helpful. So far, I have been very satisfied with their continuing service.
Reviewed July 19, 2017
I was very undecided when I started this program. But having to pay out almost $1000.00 a month and have it reduced to $300.00 a month kept me from filing bankruptcy. Now I have 5 more months to go and I am credit card debt free. I could never have done it without the counseling and guidance I received from Freedom. Thank you very much
Reviewed July 19, 2017
I am very pleased with Freedom Debt Relief and their staff. It is such a relief to know that a very professional organization is working to resolve my debts. I can rest knowing that they are working in my best interest. Thank goodness!
Reviewed July 19, 2017
Let me begin by saying that when I first called them to enroll in the program, I honestly felt it was too late. Thus far, as time goes by, I have slowly come to realize that this seems to be working out OK. They are methodical in their approach, and are great in their communication with me. Thanks.
Reviewed July 19, 2017
Outstanding company, Outstanding staff, very patient in guiding my wife and I through a difficult process. And never too busy to explain things to us. It's as if everyone of the employees understands how we feel. Outstanding negotiators. Our debt has been reduced by nearly 50%. Outstanding communication. We have been informed regularly of all the necessary data to keep us abreast of our progress. I can say without reservation, Freedom Debt Relief is a fine company to do business with.
Reviewed July 19, 2017
I'm halfway done paying off credit card debt and having FDR handle it is a really wonderful experience. I would definitely (and have) recommended them to others. You have nothing to lose by giving them a call and finding out what they can help you with.
Reviewed July 19, 2017
Freedom Debt Relief has been really professional and most importantly, they've been kind. We're in a mess and they're so good to work with, and aside from one conversation with a young man who had no interest in helping me... maybe 3-4 weeks ago, they've been great to work with.
Reviewed July 19, 2017
I am very pleased with the help and patience given to me. Being disabled and retired, this means a lot to me and has made my experience with the program pleasant and successful. I still have some time to graduate from paying my debts, but I am quite happy and satisfied with your support. It has brought relief for me and my family making it possible to pay my obligations at a time when I needed help. God bless all of you for all you do.
Reviewed July 19, 2017
I am so glad that I joined the Freedom Debt Relief. Have been a pleasant experience for me. They are so helpful and understanding. They helped me through every step of the program and am so relieved to have all my debts behind me.
Reviewed July 19, 2017
These people are currently helping me to consolidate my debt and pay them off. I was a victim of a timeshare scam which I used credit card funds to pay fees required in this scam. This got me in deep trouble with my credit cards. Crooks were caught and now case is in court in Chicago. Thanks!
Reviewed July 19, 2017
The people that work here are friendly and very knowledgeable. If you ever have a question all you need to do is call or email them and they answer right away. I would recommend them to anyone that has debt.
Reviewed July 19, 2017
FDR is a great program to get out of debt faster than with just minimum payments. Impeccable customer service and promptness to communicate settlements via telephone and email. Documents and transaction are submitted and received with ease and it gives you peace of mind how good they are at what they do.
Reviewed July 19, 2017
My experience getting her the dirt has given me a lot of relief. Not sure I could've done it without Freedom Debt Relief. It seemed I was close to bankruptcy but Freedom Relief help me figure out a way to pay my debt off easier and without expense of added interest. Everybody at Freedom Debt Relief seems to be helpful, courteous and going to help me figure out a way to pay my debt off easier and without expense of added interest. Everybody at Freedom Debt Relief seems to be helpful, courteous and patient for all the questions that I have had along the way.
Reviewed July 19, 2017
Very happy with this service. It was an easy and quick process to apply and be accepted. Once set up for auto withdrawal begins the journey to complete. Very good at being informed and current on my account via online, phone etc. Really appreciate their help to lessen my financial predicament. Now I'm able to breathe a sigh of relief!!
Reviewed July 19, 2017
I'm just so impressed by what little work I have to do to get this debt off of my shoulders. I'd recommend it to anyone. I'd like more details on the dashboard.(Maybe more specific info for each settlement that is currently in progress?)
Reviewed July 19, 2017
Always ready to help. Always available. Excellent feedback from my advisor Johnny **. I would like it to be paid off sooner and get a better deal from the banks that I owe money to. Otherwise I like what you do. The debtors are not harassing me as much anymore since I joined FDR.
Reviewed July 19, 2017
I have been with Freedom for several years and have slowly paid down a significant amount of debt. I immediately felt confident from the start that with their help I could accomplish this task. With their help I am looking at the last few pay offs. They fight to get you the lowest pay offs they can get. Great people!
Reviewed July 19, 2017
I been blown away by your art of perfection on customer service. I would highly recommend this company to a friend or anybody in need of the best relief program in the world. Thank you for making a change to the better in my life.
Reviewed July 19, 2017
We are disappointed in not knowing your approach. The outstanding vendors see us as irresponsible and close to law suits because we have ignored them and not attempted to communicate or pay. This is obviously destroying our credit (we knew that), yet leaving them with unanswered questions and continued late fees. No, we are not happy.
Dear Jaclyn,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
And happy with this program. I hope I can resolve my economic situation and be better in the future. They are flexible and the service was very good. Thanks for help me. Definitely I recommended to all my friend has economic issues like me. I really appreciate.
Reviewed July 19, 2017
It is taking a while to get to the net settlement and I have been contributing monthly. Why is American Express not settled? Would like to know what is next. I have another account file a summons and NNLG is working on it now.
Reviewed July 19, 2017
Everything this company told me they are doing and doing well. My payments are fair and there isn't a problem. The customer service is great. When you call they do not stop until the problem is handled right and to my satisfaction. I would recommend this company to all my friends and family.
Reviewed July 19, 2017
Helped me resolve my debt in no time. They are fast and quick and couldn't be happier!!! I would definitely recommend this company to everyone looking to solve their debt and have great help in doing so! They are fast and quick and respond fast and help you with everything and are very detailed!
Reviewed July 19, 2017
I am satisfied with the accounts that have been paid off. I'm not satisfied with the amount of time it is taking and how I'm being asked constantly for account numbers when you have all that information! I have been in contact with customer service 3 times for this issue and nothing has been resolved. YOU HAVE THE ACCOUNT NUMBERS! Please just pay off my accounts in a timely manner.
Dear Ms. Kapelewski,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I am very happy to use Freedom Debt Relief. They are very helpful with all aspects of credit card resolution. Their customer service is the best! Thank you for all the help you have given me FDR! I would recommend Freedom Debt Relief to anyone.
Reviewed July 19, 2017
I have had no problems and already told a friend. I have been called everyday by creditors. Your people have been very helpful and understanding. It is a great relief to know there is a company I can turn to. Thank you.
Reviewed July 19, 2017
I am happy with the progress I am making. Soon I will have paid off two out of 4 accounts, so pleased. Thank you. Phone call have stopped to have me stop Freedom Debt and pay collections. Freedom stopped them from calling me. I am moving ahead with the program and am very pleased.
Reviewed July 19, 2017
We are very happy so far... I was apprehensive when we started this process but so far it has gone smoothly. Anxious to have all the accounts totally paid off. Everyone has been wonderful to work with. All my question were answered quickly and efficiently.
Reviewed July 19, 2017
It's been two weeks since I've signed up with Freedom Debt Relief. My Certified Debt Consultant is Shantel. She is polite, detailed, professional, courteous and has a good sense of humor. She is a detailed individual with an agenda to show understanding of my concerns and issues as a priority for her to address. So far Century Support Services, which is actually the company that takes over after Freedom has enrolled me, has shown me professionalism. They addressed my concerns and is working to assist me in my debt relief situation. They both have been inspirational in seeing that my experience is gratifying. So far so good!
Reviewed July 19, 2017
So far everything you have said has been true as long as I do what I am supposed to do what I am to. Everyone has been courteous. The only person I didn't care for was the bank that called a couple of weeks ago to offer a loan but I have liked everyone else.
Reviewed July 19, 2017
Due to unforeseen circumstances, my wife and I found ourselves in overwhelming debt that we could not pay back. Freedom Debt Relief took the time to discuss and understand our circumstances. They worked with our creditors and in just over a year they have settled half our debt at a considerable savings to us. We can now see the light at the end of the tunnel.
Reviewed July 19, 2017
My rep, Irene **, was very patient and informative. Not pushy. Easy to work with. The paperwork was also easy to fill out. Not cumbersome. I am hopeful this program will ease our anxiety in trying to pay off these credit cards.
Reviewed July 19, 2017
It's a great place to help people that need it and yes they do take a good part of my money but in honesty it's hard paying other things I have to or buy stuff I need but this place got a lot of my bills paid off.
Reviewed July 19, 2017
I got cancer, & due to the surgery & treatment (just radiation) got very weak. - Could not work like I use to. - I am 65, a widow, live alone & rent. I had no place to turn for Help. I called Freedom Debt Relief. I feel such a huge relief! Which is VERY important, to heal from cancer! Stress is a, cancer feeder! I do like to pay my debts. But just could not, FDR, made a plan I could do, with NO strain on me. That is so important, to heal. I thank Mark ** @FDR & Cross Roads, for everything! I am going to be a great grandmother, just can't wait to hold that baby. Thank you, Freedom, I'll get the chance to. This letter come from my heart.
Reviewed July 19, 2017
Very friendly and helpful. Response with email and phone calls are very important for me and it's been a very good experience. I highly recommend Freedom Debt Relief to anyone who is trying to settle debts. I would definitely recommend this program to anyone who has fallen on hard times and trying to avoid bankruptcy.
Reviewed July 19, 2017
I am a little upset on how this account was handled. I thinking that you guys are taking care of it. But then a county sheriff showed up at my door. Serving me papers that Discover is suing me and I have a court hearing. So I handled it myself. You guys wanted to stretch it out so I would pay more money. They told me that you guys never even contacted them.
Hello Mr. Sciarretti,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I have been a member of Freedom Debt Relief for several years. At the time I signed on with them, I felt backed into a corner with nowhere to turn. One phone call to FDR eased my worries. The customer service people have been helpful and friendly at all times. I been able to payoff credit cards on a monthly basis with FDR's help in reducing the amounts due upfront. I even been able to skip a payment here or there if money issues arose for me with no negative effect to my standing. I am looking forward to the time when my debt has been paid in full and I can begin working on my credit score again. I recommend Freedom Debt Relief for anyone caught with too much credit debt and in need of assistance. Don't deal directly with the credit card company. Call FDR and get the support and financial relief you need.
Reviewed July 19, 2017
They have been very open and honest about what would happen to my credit score. They have answered all of my questions without fail and their dashboard provides me with the most current information on my account. I have been able to see what my payoff date is and how it will change with how much I pay each month.
Reviewed July 19, 2017
Was a great call with the person in charge and she explained everything about the system? I started the program and I hope work. The only point is that is important have feedback how is the process with the CC companies. The communication should be more fluid with the person in charge of your case.
Reviewed July 19, 2017
When I initially signed up I thought that FDR would begin within a month or so start negotiating settlements with my creditors... I signed on in Oct. 2016 and nothing happened until May/June 2017... really wasn't kept in the loop as to what was happening with my account. However, once things started to happen I was totally elated... so some good, some bad.
Hello Ms. Loomis,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I am very pleased with Freedom Debt Relief. Am having no answer from my counselor though for long time. Not sure why, perhaps Peter quit and I have a new one. Could use some feedback when I send things in. Thank you.
Reviewed July 19, 2017
I am new to FDR but I have been walked through every step. Everyone I have spoken with or been in contact with have been very helpful, very professional and very pleasant. I believe I made the right choice and so far I am happy with the service I have received this far.
Reviewed July 19, 2017
The intake process was seamless and personalized and a gratifying experience. However some of the promises that we were given did not materialize. We were told that our credit score would not be affected. Also, that the intake person said anytime we needed her just contact her and she will get right back to us. After the first couple of times that ceased happen. We were told we would get no dunning calls from our creditors. We were deluged by Chase Bank for six months.
In addition I had decided to remove one account and pay it off. I tried to get Freedom to remove it from my account. That took 6 months with no response to my notes on my dashboard, or calls and emails. When it was responded to, many errors occurred. Those were very difficult experiences. On the good side we have significantly reduced our debt and settlements are continuing to progress. I think we're over the hill with the worst behind us. But our credit score is poor at the moment and we were denied credit for something we needed for health purposes.
Hello Ms. Fox,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Everyone has been most helpful with my situation. I look forward to continuing this resolution to gain my credit and to be able breathe easier about my financial situation. Every question I have asked has been thoroughly and satisfactorily answered. Thank you all so much for your assistance.
Reviewed July 19, 2017
I am glad that I have used this helpful service! What an eye-opening experience I have been through and Freedom Debt Relief has helped me through the healing process. I am happy with Freedom Debt Relief and I would recommend this company to a friend.
Reviewed July 19, 2017
I have had nothing but a positive experience with Freedom Debt Relief. I am new to the program and was thrilled with my first debt resolution that came rather quickly. I would highly recommend this program to anyone that is looking for a dedicated debt relief program. I definitely love the dashboard feature as it facilitates an understanding of where things stand with your individual situation.
Reviewed July 19, 2017
So far I have been satisfied. It has help me reach my goal of buying a house soon and I am very please about that. This will help me take a lot of stress off my shoulders. Being a divorce parent is not always easy but some things you just have to do. Having this help me in so many ways.
Reviewed July 19, 2017
I would totally recommend this company to anyone I know. They are great when it comes to consolidating debt and making sure that I stay debt-free. They have great monthly installments that won't break your pockets if you are on a tight budget.
Reviewed July 19, 2017
I have been in the program for 7 months now and still getting lots of calls from Bank of America. Please help with this issue. Other companies still calling but not as much, other than that I'm happy with the experience and the service. Hope to resolve all my debts as planned, thank you.
Hello Mr. Orsini,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I had got in quite deep in credit card debt so one day I decided to look for some help via the internet and I found FDR. So I call them and I talk to one of their agent name guy Johnson and he help me get back on track with my problems and it only took his company less than a year clean up my debt problem and I'm so happy to accomplished my goal. And I would like to congratulated my team because they did a very professional job and work fast with it. So I would like to thank everyone who worked on my case and I would recommend your company anyone.
Reviewed July 19, 2017
In December 2016, I had to have major repairs made on my car. I maxed out 3 credit cards to pay the bill. I found out about Freedom Debt Relief from Credit Karma. Within an hour of making contact with a representative, I was approved to enter their program. I set up my Dedicated Account and my monthly deposit is taken from my personal account. Within 4 months Freedom Debt Relief negotiated my first settlement. I'm on my way to building up my credit score, and it feels good! I recommend Freedom Debt Relief who needs help getting back on the right financial track.
Reviewed July 19, 2017
Have been working with them since Jan 2017. I like their financial analysis of my debts, advising me of negotiations, recommending money invested in my program and money spent to reduce my debt. FDR is available to serve and assist me as needed.
Reviewed July 19, 2017
My initial person I spoke with was awesome and so helpful. The only mishap I had was when she transferred me over to the welcoming. The girl stated she had to transfer me again and then the second time she disconnected me. I contacted my original girl and she got me taken care of.
Reviewed July 19, 2017
Everything has gone well re my experiences with Freedom Debt Relief. I suffer episodes of extreme confusion and memory loss due to a brain injury years ago. The personnel at Freedom Debt Relief are exceptionally patient and helpful. They always go that extra mile to assist me.
Reviewed July 19, 2017
It's been a great experience. We all have to take care when we use our credit cards, I had a hard time until I was introduced to (Freedom Debt). There have been a life saviour. I am doing better but I cannot wait to finish it all off.
Reviewed July 19, 2017
Freedom Debt Relief has given me my sense of Freedom back knowing that I am not having to continue and fight paying down my debt and never getting anywhere when done on my own. Freedom Debt Relief has given me a clear path forward to eliminate my debt and be truly free. I am grateful and very thankful!
Reviewed July 19, 2017
The continuing progress and excellent communication has given me hope for a debt-free future. Freedom Debt Relief has been prompt and excellent in handling my case. There are many companies that promise outrageous credit enhancement and/or superior FICO scores. I checked several out and Freedom DR was the most highly recommended.
Reviewed July 19, 2017
Good customer service. Excellent. Recommend all the people know. I can pay my rent and no more stress for me. Thank you all for your help change my life and feel better. This is excellent company. I give 10 star. Deserve more. I appreciate all excellent customer service.
Reviewed July 19, 2017
I am so pleased with what Freedom Debt Relief has done for us. We were so far in debt. We did not know where to turn and then I seen your aid and I have been so happy with the process so far you have done. I am amazed of how quickly you started getting our bills paid. I can never tell you how very glad I am that you helped us and still are. Anytime I call someone answers my questions in my book. You are great. Thank you seems so small to tell you what you have done. Thank you.
Reviewed July 19, 2017
I have no complaints or problems. I'm glad to be enrolled in the program. I was actually able to refer my mother and would recommend this program to anyone that is looking to eliminate debt. I'm looking forward to being debt free!
Reviewed July 19, 2017
I have been very please with my contacts at Freedom Debt Relief. However, again, as I reported before, I am not satisfied with the results with Heights Finance. I now have to pay more ($3000) than I was scheduled to pay them before ($1400) involving the attorney with Freedom. That is the one regret I have.
Dear Ms. Snipes,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Keeps you informed on anything that relates to your account in a timely manner such as when there is an upcoming settlement that needs to be approved and the details. I would recommend to friends and have done so already.
Reviewed July 19, 2017
Not enough clarification on how things were paid off. The customer service needs to be all on the same page, when you call in as a client one CSR will tell you one thing and the next one will tell you another. As a client it is very confusing.
Hello Mr. Gilts,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
Excellent customer service. Everyone has been very helpful and so nice. I am happy with this service. My only concern is how it has affected my credit scores. But it is slowly coming back up. I am searching for a new job so I hope this doesn't affect that process. Other than this I would recommend this service to anyone who needs help getting out of debt.
Reviewed July 19, 2017
I have been with Freedom for about one year now. Have seen good progress with my debts. They have been honest and fair with me in getting my debts straightened out. They have been constantly in touch with me letting me know each step they are taking and how my account is progressing.
Reviewed July 19, 2017
At first I was very scared but when we got our first account settled I was excited to continue the process and get the rest of our debts settled - we are feeling good about the future of becoming debt free.
Reviewed July 19, 2017
There is so many words I can add or say but FDR helped me ease with my debt and still is. I was extremely embarrassed when I was first on the phone explaining how much I was in debt and how I let myself go that far. But they calm me and assure me that everything will be alright. I am not the only one. This was the perfect chose.
Reviewed July 19, 2017
Awesome customer service. I have called on several occasions and there's always someone that helps with any questions or concerns I may have. It's very hard to find great customer service and support these days. Jose ** is awesome at what he does.
Reviewed July 19, 2017
We have in trusted FDR with helping us get out of the financial debt we were in and they have been amazing. From day one they have kept us informed of all active with our account. They told us when we would be debt free and they have kept their promise. I would recommend my family and friend who are in need to sign up with Freedom Debt Relief for assistance.
Reviewed July 19, 2017
I'm in my second year with FDR. I couldn't be happier as I see settled debt and progress. The monthly deposit is manageable even on my fixed income. I see progress. I like that. FDR has been a godsend to my finances. My credit score is very low but is climbing slowly month by month! I'm a happy camper. Looking forward to THE END!!!
Reviewed July 19, 2017
I am very satisfied with my professional team at Freedom Debt Relief and would strongly recommend their services to anyone in need of debt consultation! The customer service team has provided me outstanding support in a timely manner at all times! I appreciate your continued support and I plan on graduating early! Thank God! Thank you.
Reviewed July 19, 2017
Yes can only say how much they have been there for me. Reduce my stress knowing that things will get done in a timely manner. I'm so excited each time I get a notice of complete payment the feeling I get of knowing things are working in my behalf.
Reviewed July 19, 2017
I was very cautious at first even a little nervous. After doing some research and talking to them I decided to give it a shot. I'm very glad I did. They're very professional and knowledgeable. They are resolving my debts at a very good rate. It does work. Great customer service. Absolutely would not hesitate to recommend them. I am very much looking forward to be debt-free.
Reviewed July 19, 2017
Very happy with the progress and the program. Only feedback I would suggest, that I would like, is to have more updates on the statuses of the account negotiations. Seeing your credit drop is already enough of an anxiety but having peace of mind that the accounts are being worked would better rest my mind. Other than that, all positive!
Reviewed July 19, 2017
Freedom Debt Relief has been a blessing on taking the burden of a mound of debt off my shoulders... I would highly recommend them to anyone that is in a bad debt situation. They have been straightforward with everything they have done and kept me up to speed as I have gone through the process.
Reviewed July 19, 2017
Associate Daniel ** was very helpful & thorough. He made sure I understood every thing. I felt reassured that this was the best thing to do. I would definitely recommend them. Everyone I spoke with were courteous & helpful. Again very reassuring.
Reviewed July 19, 2017
Cannot be happier with Freedom Debt Relief. They explain the process clearly and help you every step of the way. They don't judge and make you feel bad for the debt you got yourself into. I would recommend Freedom Debt Relief to anyone who is in a financial jam.
Reviewed July 19, 2017
I was so ashamed to admit I couldn't continue to juggle the bills that we had. I was so nervous about calling and feeling judged. They made me feel so comfortable and we so understanding of my situation. This was the best move we ever made. 3.5 years to financial freedom! Thank you!
Reviewed July 19, 2017
Very happy with program and the outcome - customer service was excellent and very helpful along the way. My debt was reduced to less than half of what I originally owed. Better than I had expected. I have already recommended the program to a friend.
Reviewed July 19, 2017
Just got started with this program. So far has been easy to follow and have received a lot of information. I am looking forward to this program to get started. I hope that I start to see payments happen soon. Thanks.
Dear Ms. Kasik,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I have been very satisfied with the service Freedom Debt Relief has provided. I admit I was skeptical at first but this agency had provided everything they promised. I'd like to add that the customer service has been excellent. When I call with a concern or question, it gets answered promptly. Recently I had financial problems and again, the staff there has help me. I would definitely recommend Freedom Debt Relief to others.
Reviewed July 19, 2017
Freedom Debt Relief works with you. They keep you updated on everything! It will take time, just be patient and your credit cards will be paid off at half the cost in no time! This program is great for any amount you are in deep with your credit card debt.
Reviewed July 19, 2017
Couldn't be happier with the help I've received. Half of my debt has been eliminated. People are very knowledgeable and friendly. Easy process. Paperwork was easy to fill out and understand. Notification at every step along the way. Highly recommend.
Reviewed July 19, 2017
I recently engaged in the program and so far am pleased with the process and how well it was explained. There has already been a follow up phone call to ensure everything is going well. Now it's a matter of time to confirm or deny if the program will work as planned.
Reviewed July 19, 2017
I guess all and all good. Longer than I thought. Kind of upset with this last settlement which is nothing that has taken so darn long. Not Happy.
Hello Ms. Dittelberger,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
I couldn't imagine if I didn't see Freedom Debt Relief, until now I have difficulty paying my credits from the Credit Card company. My everyday life on spending is so smooth that my mind is focus only to the obligation to Freedom and it makes me so lucky having Freedom Debt Relief on my side. I could say Freedom was really a freedom on all kind of heartache and sooner or later I am FREE.
Reviewed July 19, 2017
I would recommend this agency to others. They have been a life saver and done a wonderful job. They have been willing to work with me when I had to reduce a payment due to other issues that arose. I have recommend to several friends and family members. They are all very friendly and willing to help.
Reviewed July 19, 2017
Friendly and knowledgeable. Every time I call there is always someone that answers and were able to help me. They also keep up with me and very encouraging. When I need changes they don't aggravate me with so many questions that are unnecessary.
Reviewed July 19, 2017
I do not like having them just hold the money until they have enough. I prefer to pay a small amount monthly. Also, they were given information about one of my debtors and nothing was done. I ended up having to deal with that one individually.
Hello Ms. Handley,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2017
As a new Freedom Debt Relief customer, I would like to appreciate the company and its staff for the kindness of helping they showed me for the first day I made request online and calling me back for them to have all my information. Be blessed. Thanks.
Reviewed July 19, 2017
I couldn't be happier with this company! At first I was skeptical that they could really help me achieve debt relief as quickly as they said, but they have done wonderful things for me and continue to do so! I would definitely recommend them to anyone who needs help with debt relief!
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