Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 13 Reviews 2035 - 2235
    Verified purchase
    Staff

    Reviewed Aug. 11, 2024

    The representatives that I have dealt with have been knowledgeable, patient and extremely helpful. I feel like I am on my way to financial freedom from the help I have received. I highly recommend FDR to others who are in financial distress. I am very grateful for this program. I was not made to feel embarrassed or humiliated in any way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Kay! We're thrilled to hear that our representatives have been knowledgeable, patient, and helpful in guiding you toward financial freedom. It's great to know that you felt supported and respected throughout the process. Your recommendation means a lot to us, and we're grateful to be part of your journey to financial stability.

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Aug. 11, 2024

    The first 17 months I was a client with FDR everything was good. I spoke with them via telephone regularly. Every document that was sent to me by my creditors I IMMEDIATELY MAILED to FDR. Then, in February, 2024 I was served with notice of a pending lawsuit by a creditor. I attached a letter and MAILED the suit paperwork. I heard nothing. In March I called FDR and again MAILED the lawsuit paperwork. FDR’s excuse? “Well, we don’t always get our mail.” Now? The mailbox is still posted on their website, so it must be valid, right? It seems they only accept paperwork via pdf, posted on “your client dashboard.” Really? I’m 77 yrs old. Think I know how to do that? Do they care? Nope. I am now working with LLG Legal to try to settle TWO lawsuits. My financial life is in jeopardy at this point.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Madalyn, we are sorry to hear about the inconvenience you encountered with your legal accounts. Our goal is to make our client experience more convenient, which is why we offer several forms of online contact methods. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Staff

    Reviewed Aug. 11, 2024

    My wife and I are just getting start with the program. Up to this point we are extremely well informed and are completely on board with the program and its goals. We understand the process and to this point we are more than satisfied with our outlook on resolving our debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jim! We're glad to hear that you and your wife feel well-informed and confident in the program. It's great to know that you understand the process and are satisfied with your progress so far. We're here to support you both as you work towards resolving your debt, and we're excited to help you achieve your financial goals.

    Verified purchase
    Staff

    Reviewed Aug. 11, 2024

    Phenomenal service, well informed and their availability to assist customers make them stand out from other companies in the industry. Their knowledgeable staff and their commitment to helping customers find solutions to their needs create a positive experience for every interaction. With their willingness to always be available for assistance, customers can feel confident and supported in their decision to choose this company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's our priority to ensure that every customer feels well-informed, supported, and confident in their decision to work with us. We're committed to being available whenever you need assistance, and we're here to help you every step of the way. Your feedback truly motivates us to keep delivering the best service possible!

    Verified purchase
    Staff

    Reviewed Aug. 10, 2024

    They have help me a lot by taking care of my account and they all been at least half of what I owe and instead of me handling it I have peace of mind so I can concentrate on other thing like my kids so thanks for all your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Seth, It's wonderful to hear that Freedom Debt Relief has helped ease your burden and given you peace of mind. We're glad you can focus on what matters most, like your family, while we take care of your accounts. Thank you for sharing your experience, and we're here to continue supporting you every step of the way!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2024

    Great customer service. They have really helped me with my situation. They listen and explain everything each time I have a question. They understand that I'm not alone. If they can't help they always connect me to the proper department that will help with the best option in my situation. I would recommend 100 percent. I'm so pleased with all the help along my journey.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Ralonda! We're delighted to hear that our team has been able to provide the support and guidance you need. It's great to know that you feel listened to and that we've been able to provide you with the right resources. Your recommendation means a lot to us, and we're here to continue helping you every step of the way. We're pleased to be part of your journey toward a brighter financial future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2024

    Absolutely amazing service and great communication. I will be recommending Freedom Debt Relief to everyone. I never thought I'd be able to get out of debt but Freedom Debt Relief made it possible. Thank you so much for everything. I am happy to have the help I need without any judgement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Rebecca! We're thrilled to hear that our service and communication have made a positive impact on your journey out of debt. Your recommendation means the world to us, and we're glad to have been able to assist you without any judgment. It's wonderful to know we could help you achieve something you once thought was impossible. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed Aug. 10, 2024

    I am beyond grateful for FDR and how much they have helped me. After I lost my brother I went on a spending craze and they really helped me dig my way out. After a year of dedicated and consistent payments I was able to qualify for the Achieve Loan and bring my credit score back up and in good standing, settling all of my debts and closing them out. Not to mention their invaluable help with my creditor calls and court notices. All I had to do was upload my documents and they took care of the rest. Forever grateful for FDR helping me to get to the light at the end of the tunnel. Recommend them to anyone who is in the same boat that I was in.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your heartfelt story, Selina. We're deeply sorry for your loss and are honored to have been able to support you during such a difficult time. It's inspiring to hear how you've turned things around with dedicated payments, and we're thrilled that the Achieve Loan helped you rebuild your credit. Your journey to financial freedom is truly remarkable, and we're grateful to have been part of it. Thank you for choosing FDR!

    Verified purchase

    Reviewed Aug. 10, 2024

    The process was very easy. I just started, so I will give you more as the process starts working in my favor. I am happy that I will get rid of my debt and save some money at the same time. Debt-free is the best thing in our lives today, and after this, I will get my life on track, and my family and I will be at peace forever.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Aretha, we are glad to hear that the process has been easy so far! As you continue on this journey, we are confident you’ll see the benefits of getting rid of debt and saving money. Achieving financial freedom is a huge step, and we are excited for you and your family as you work towards a peaceful, debt-free future. Thank you for choosing FDR!

    Verified purchase
    Staff

    Reviewed Aug. 10, 2024

    I’m so happy I went with Freedom Debt Relief. I'm so relieved that I did this and went with them. They took my stress away and they are amazing. They are getting me on the path of happiness and I could not be any more happier with them. I don’t have to worry about anything else. I know Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Matthew! We're thrilled to hear that Freedom Debt Relief has brought you relief and happiness. It's great to know that we've been able to take the stress off your shoulders and help you on your journey. We're here for you every step of the way, and we're so glad you chose us!

    Verified purchase
    Staff

    Reviewed Aug. 9, 2024

    After the passing of my husband, I really fell on hard times. Freedom Debt Relief has helped me work out my financial issues. I feel like a heavy burden has been taken off of me. Thanks to Freedom Debt Relief for coming to my rescue. I would recommend family and friends to turn to them when they have fallen on hard times such as myself. I have no complaints so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Theresa, we are deeply sorry for your loss, and we are glad that Freedom Debt Relief could be there for you during such a difficult time. Thank you for sharing your experience and your willingness to recommend us to others facing similar challenges. We’re here to support you every step of the way, and we’re grateful to have been able to help lift some of the burden off your shoulders. If there's anything more we can do, please don't hesitate to reach out.

    Verified purchase
    Communication

    Reviewed Aug. 9, 2024

    I was very hesitant about going through this process but they have shown great progress and keep me informed the entire time. They truly have made it easier on me and my debt. I 100% recommend to anyone who is drowning in debt and needs a REAL solution. You will feel the difference at first but it will all pay off afterwards.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Brian! We understand how hesitant you may have felt at first, and we're glad to hear that our team's progress and communication have made a difference. It's great to know that the process has been easier for you and your debt. Your recommendation means a lot, and we're here to support you every step of the way. Keep up the great work!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 9, 2024

    They really gave me a sense of relief and for the first time in a long time I saw light at the end of the tunnel. It was a wonderful feeling. I hesitated making that call but I’m glad I did so I wanted to thank them for being so supportive and friendly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Debra! We're so glad to hear that you’re feeling a sense of relief and seeing light at the end of the tunnel. Making that first call can be tough, but we're thrilled that you took the step and found our team supportive and friendly. We're here for you every step of the way!

    Verified purchase
    StaffBilling

    Reviewed Aug. 9, 2024

    Great opportunity to get out of debt. I would recommend to anyone having credit problems to do so. Best thing I ever did! I have a lot of relief from putting all cards into 1 payment and it saves me money as well. I feel like I'm not under pressure to get it all paid by making the minimum payments. I feel like this has help me out a lot

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Nichelle! We’re so glad to hear that consolidating your payments has provided you with relief and saved you money. It’s wonderful to know that this has been a great decision for you and has eased the pressure of managing multiple payments. We appreciate your recommendation and are here to support you every step of the way!

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 9, 2024

    Very pleased with the outcome... In the relatively short period of time... I already have few settlements. The settlement is fast, faster than what I anticipate.Is really fast in the settlement even though I don't have enough money to settle. Thank you for your assistance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback! We’re thrilled to hear that you’re pleased with the quick progress on your settlements, even in a short period of time. It’s great to know that the process has exceeded your expectations. We're here to support you every step of the way, and if you ever need anything, don’t hesitate to reach out. Thank you for trusting us to assist you on this journey!

    Verified purchase
    Staff

    Reviewed Aug. 8, 2024

    It is being a hard time with financial hardship but Freedom Debt Relief program it is helping me to get on track. Everyone I spoke were always very helpful, courteous, and always explain and helped with any questions along the way. I have some bumps on the road but I can see light at the end of the tunnel.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Mariana. We understand how challenging financial hardship can be, and we’re glad to hear that our program is helping you get back on track. It’s great to know that our team has been helpful and supportive throughout your journey. While there may be bumps along the way, we're here to help you see that light at the end of the tunnel. If you ever need anything, we're just a call away!

    Verified purchase
    PriceStaffBilling

    Reviewed Aug. 8, 2024

    No one cares that I got laid off from my job. No one cares about the bills piling up on my end. People just keep taking more and more money that I can't afford to give them. People don't care how close you're getting me to bankruptcy by taking more money than I can afford to give you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul, we are sorry to hear that you were laid off. We understand you may be facing a challenging time and our goal is never to add to your stress. An account specialist will be reaching out to address your options.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 8, 2024

    Well right now I'm not very happy with them because I paid $2,500 something dollars to them and they've only settled one debt of $1,000 and so right at the moment I'm not recommending them for nothing. They constantly bugging you about an eat with an email or something. I hired them to take care of the business and not bug me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tracy, we are sorry you feel that our updates are bothersome. Our goal is not to bug you, but instead keep you in the loop, as this program will be most successful for you if we work as a team. An account specialist will be reaching out to address your concern regarding your settled account and to obtain feedback about your expectations.

    Verified purchase
    Billing

    Reviewed Aug. 8, 2024

    Freedom Debt Relief has been a godsend to me. I was having so much trouble making minimum payments on my credit cards and my debt was crushing me. They have made it so easy for me to get these debts paid. I still have a ways to go but I'm starting to see the light at the end of the tunnel. I am so glad I took a chance on them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Christine! We’re so glad to hear that Freedom Debt Relief has been a lifeline for you during a challenging time. It’s wonderful to know that you’re starting to see progress and that the weight of debt is beginning to lift. We’re here to support you every step of the way, and we’re grateful that you took a chance on us. If you ever need anything, don’t hesitate to reach out!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 8, 2024

    Explain the system and works very good. I will recommend this company to my friend and my family. It works very good. Thank you for all your help. I really appreciate your help and my time as me. Will recommend this to call my friendly people that I know. God bless you all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words and recommendation, Barbara! We’re glad to hear that our process is working well for you. Your appreciation means a lot to us, and we’re grateful for your support in sharing our service with your friends and family. If you ever need anything, we’re here to help. Thank you for choosing FDR!

    Verified purchase
    Staff

    Reviewed Aug. 8, 2024

    We have been very happy with our experience with Freedom Debt Relief in the past and are confident that that we will continue to be satisfied. Roy was so amazing to work with. He was very understanding and not judgemental at all! Thank you, thank you, thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Missy! We’re thrilled to hear that you’ve had such a positive experience with Freedom Debt Relief and that Roy provided you with understanding and non-judgmental support. Your confidence in our service means the world to us. We're here for you every step of the way, and we truly appreciate your kind words. Thank you for choosing FDR!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 8, 2024

    Excellent service. Very pleased with the service and how quickly they work on my accounts. Looking forward to to close all my accounts. I see a new future for myself with the help of Freedom debt relief. Thank you very much. I would definitely recommend to a friend or family member.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your positive feedback, Adriana! We're delighted to hear that you're pleased with our service and how quickly your accounts are being managed. It’s exciting to know that you’re looking forward to a brighter future with our help. We truly appreciate your recommendation to friends and family. If you ever need anything along the way, please feel free to reach out. We're here to support you!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 8, 2024

    Quick and easy responses with easy accessibility to approve settlements with the click of a button. Set up was efficient and the customer service provided helped simplify the process. This process is highly recommended for any person that is struggling to recover their credit and get to a level manageable by moderation and self reliance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Timothy! We’re delighted to hear that you found our process quick and easy, with convenient options to approve settlements. It’s great to know that our customer service team was able to simplify things for you. Thank you for choosing FDR!

    Verified purchase
    StaffBilling

    Reviewed Aug. 8, 2024

    If you have too much CC debt and you're not sure what to do, Freedom Debt Relief is the answer. I have used them twice and every time has been a wonderful and educational experience. Very professional and impeccable service. This allows you to stop just making the minimum and bundle it all into one easy payment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nathan, thank you for your wonderful feedback and for trusting us to help you twice on your journey to financial freedom! We’re thrilled to hear that you found our service professional and educational. It’s great to know that we’ve been able to simplify the process and help you manage your debt more effectively. If you ever need further assistance or have questions, please don’t hesitate to reach out. We're here to support you every step of the way!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Aug. 8, 2024

    Just getting started. Can rate better later. Looking forward to cutting my debt back soon. Hope I can handle collection calls from each creditor. Will be so nice to get them paid off. The agent I spoke with in the beginning was so encouraging. I will jump for joy when it's all over.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your thoughts as you begin your journey with us, Judith! We’re glad to hear that your initial experience with our agent was encouraging. Managing collection calls can be challenging, but we're here to support you with tips and guidance. It will be wonderful to see your progress and celebrate your success in reducing your debt. If you need any assistance or have questions along the way, please reach out. We’re excited to help you achieve your goals and look forward to seeing you jump for joy when it’s all over!

    Verified purchase
    Punctuality & SpeedRates

    Reviewed Aug. 8, 2024

    I've just started so I can't really rate, but so far everything has been great. I'm waiting to build up my cash and see how my settlement goes with my creditors. This is my first time doing a debt consolidation. But the way I have been treated so far has been absolutely great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Aretha! We’re glad to hear that your experience has been positive so far and that you feel well-treated by our team. Starting a debt consolidation journey is an important step, and we’re here to support you every step of the way. If you have any questions or need assistance as you build up your funds and move towards settlements with your creditors, please don’t hesitate to reach out. We’re excited to continue working with you!

    Verified purchase
    Staff

    Reviewed Aug. 8, 2024

    Helped me with the process and gave me time to think about it first. So happy to be on my way to a new home. That is my goal. A new home and new me. 2025 will be a great year for me because of Freedom Debt Relief. Again thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Stewart! We're delighted that we could support you through the process and give you the time you needed to make the best decision for your future. It’s inspiring to hear that you're on your way to achieving your goals, and we're thrilled to be part of your path to a new home and a fresh start. Wishing you all the best as you move towards a fantastic 2025! If you need any further assistance, feel free to reach out.

    Verified purchase

    Reviewed Aug. 8, 2024

    Great service, pleased as I watch for my accounts being paid off one by one. The process takes awhile to notice a change but once it does it feels great to know you’ve paid your debts instead of bankruptcy. I graduate my program in 8 months and could not be happier.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Mary! We’re thrilled to hear that you’re pleased with the service and that you’re seeing your accounts being paid off. It’s rewarding to know that your patience and perseverance are paying off. Congratulations on being so close to completing the program! If you have any questions or need assistance as you approach graduation, please feel free to reach out. We’re here to support you until the finish line!

    Verified purchase
    Customer ServiceStaffBillingEase of Use

    Reviewed Aug. 8, 2024

    I remember when I first reviewed Freedom Debt Relief's website. For weeks, I hesitated contacting the company because I was embarrassed of my credit card debt. After researching extensively on the company, I finally contacted Freedom Debt Relief. The customer service is extremely professional, welcoming, and patient in answering all of my questions. I am always able to get a hold of someone when I need assistance. I am finally improving my credit score and getting rid of debt as Freedom Debt Relief negotiates and settles balances on my behalf. I gave 4 out of 5 stars due to the website. It is very dated and not very user friendly. However, everything else about this company seems superb. I am so much happier feeling less stressed about my credit card debt. Thank you, FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Rebbeca! We understand how challenging it can be to take the first step, and we’re so glad you reached out to Freedom Debt Relief. It’s wonderful to hear that our customer service team has been professional, welcoming, and supportive in assisting you. We’re thrilled that you’re seeing progress! Thank you for choosing FDR!

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Aug. 8, 2024

    I would recommend this to everyone who is financially drowning. It was easy to enroll my debt and they are negotiating it way faster than I expected. Very helpful and keep me notified about everything that is going on with my accounts. Their customer services are very friendly and answer all my questions that I had about how they were going to negotiate my accounts. The payments are affordable and got me my life back so I could enjoy everyday things again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your glowing feedback and recommendation, Hollie! We’re thrilled to hear that the enrollment process was easy and that our team is negotiating your debt faster than expected. It’s wonderful to know that you feel informed and supported throughout the process. Our goal is to make sure payments are affordable so you can enjoy everyday life again, and we’re so glad to hear that this has been your experience. Thank you for choosing FDR!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    I feel very relieved that someone is helping us get out of debt. You can feel good and take a deep breath. Two of our stores have been paid already. Everyone is very helpful and friendly when you call. I wasn’t going to do this in the beginning but I am so glad I changed my mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Betty! We’re so glad to hear that you feel relieved and supported on your journey to becoming debt-free. It’s fantastic that two of your accounts have already been settled, and we’re thrilled to have been able to help you achieve this progress. Our team is here to provide friendly and helpful assistance whenever you need it. Thank you for trusting us and for taking the important step to becoming debt free!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Aug. 7, 2024

    I called, you set it up. Talk to all my creditors and then started giving the money and then all I get is phone calls from the creditors all the way far as the Philippines. I couldn't even understand the nice lady and that does. Anyhow I thought what is all these phone calls and then they say well you got to start paying them first. Well that's what I pay. Freedom Debt Relief to do so. We'll see. It's only been three payments so far but the phone calls are driving me crazy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Eleanor. We sorry to hear about the phone calls you’ve been receiving from creditors, and we understand how frustrating that must be. While our team is working on negotiating with your creditors, it can take some time before the calls decrease. Rest assured, we’re actively managing your account to achieve settlements as soon as possible. In the meantime, we encourage you to check out the resources available in your dashboard to help you manage these calls.

    Verified purchase

    Reviewed Aug. 7, 2024

    Republican Finance has been telling me that they will file suit because y’all have not contacted them and that the only issue that I have with this company. I hope this issue can be resolved and other than that I am good standing with Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terence, thank you for sharing your experience with us. We are sorry to hear about Republican Finance and can understand that this account may be causing you stress. We encourage you to reach out to our customer service team to help guide you and answer any questions you have, we are here to help!

    Verified purchase
    TechRefunds & Payouts

    Reviewed Aug. 7, 2024

    Can't get information on contract, won't send password, won't send a paper contract, one side says they paid then the other side said they did, but neither says where the $1500 l had in my account went to what. Just made up against each other but no show. Freedom says they paid it. Active says they paid it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rebecca, we are sorry to hear about the challenges you're facing. An account specialist will be reaching out to address your concerns.

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    Customer ServiceCommunication

    Reviewed Aug. 7, 2024

    I need to know the total amount that is to be settled as well as what’s being settled. I’m not being told anything. There’s no communication. Whenever I call the person that’s only at their end really has no idea. I hear children screaming in the background. It’s just non-conducive for the stress that I’m under to deal with a company that I essentially feel as though does not have a handle on my finances.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for bringing this to our attention, James. We are sorry to hear about your experience, and apologize for any frustration this has caused. Clear communication is a priority for us, and it’s concerning to hear that this has not been your experience. An account specialist will be reaching out to address your concerns.

    Verified purchase
    StaffBilling

    Reviewed Aug. 7, 2024

    Very satisfied, representative was very helpful and explained to me more than I asked. Representative was very kind and patient with me. It's very relieving to have everything taking care of as far as credit cards payments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your feedback, Charikleia! We’re delighted to hear that you’re very satisfied with the service and that our representative was helpful, kind, and patient in addressing your concerns. It’s our goal to ensure you feel supported and informed throughout the process. We’re glad to hear you feel relieved with your accounts being taken care of. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    It has been a very stressful time having significant debt and unforeseen circumstances. Having Freedom Debt Relief involved has been very helpful. First settlement and reduction underway with very good communications and helpful aids. Customer service has been great. In the beginning I was not sure if I would ever be debt free but now I see positive results.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Mary! We understand how stressful it can be to face significant debt and unforeseen circumstances, and we’re so glad to hear that having Freedom Debt Relief involved has been helpful for you. It’s wonderful to know that your first settlement and reduction are underway and that our communication and customer service have been great. Seeing positive results is a testament to your commitment, and we’re here to support you every step of the way. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    Freedom Debt Relief Has helped me tremendously with working on my debt, they are always willing to answer any of my questions or concerns. They explain everything to you if you don’t understand or have questions. They make sure before communication is ended you have a clear understanding. I would recommend Freedom Debt Relief to my family and friends!

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Tracy! We’re thrilled to hear that Freedom Debt Relief has been able to help you work on your debt and that our team has been responsive to your questions and concerns. Ensuring that you have a clear understanding of everything is one of our top priorities, and it’s great to know that this has been your experience. Your recommendation to family and friends means the world to us. If you ever need further assistance, please don’t hesitate to reach out.

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    Contract & TermsPunctuality & SpeedStaff

    Reviewed Aug. 7, 2024

    At the time I hired a consultant who helped me with my debts in much less time, hence the settlement. But in general I have received good advice, the agreements were somewhat slow but on the right track. I hope to settle my debts in the medium term, which due to mismanagement absorbed most of my salary.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Jesus! We’re glad to hear that you’ve received good advice and are on the right track with your settlements. We understand that the process can sometimes feel slow, but we’re committed to helping you achieve your financial goals. Your patience and trust mean a lot to us, and we’re here to support you as you work towards settling your debts!

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    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    For the last two months they've been very helpful giving me tips on handling creditors' calls, sending me emails to help with situations that may come up and their support team is always on point. Anyone who's in a lot of debt I recommend calling because they are really helpful.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Bridgette! We’re so glad to hear that our tips and support have been helpful. It’s our goal to ensure you feel supported and informed throughout your journey. Your recommendation means a lot to us, and we’re here to assist anyone who needs help managing their debt. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for trusting us to support you!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 7, 2024

    Excellent customer service. They kept me up to date on my account and had no problems that couldn't be resolved. The client dashboard was extremely helpful and kept me informed on when my program would be completed. I had very good experiences with the program and would highly recommend to my friends to enroll in the program if they need to resolve their debts. Thank you again.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Richard! We’re delighted to hear that you had an excellent experience with our customer service and found the client dashboard helpful in tracking your progress. It’s great to know that you felt well-informed and supported throughout the program. Your recommendation means a lot to us, and we’re grateful for your trust. Thank you for choosing FDR!

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    Customer ServiceSales & MarketingPunctuality & SpeedBilling

    Reviewed Aug. 7, 2024

    After my first conversation with Karley I felt this program would benefit my needs and felt a relief after our first conversation. I didn’t see myself being able to afford or pay down my credit cards no time soon. I also felt overwhelmed with being able to pay these bills on time. So I saw a commercial for FDR and then I was scrolling on Facebook and saw an advertisement for FDR and I immediately got on the phone to make an appointment to speak to someone. And that was in December 2023 and now my credit cards are in negotiations and here we are in August of 2024.

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    Response from Freedom Debt Relief

    Thank you for sharing your story with us, Baraka! We’re so glad to hear that your first conversation with Karley gave you the confidence that the program would meet your needs. It’s wonderful to know that you felt relief right from the start and took the initiative to reach out after seeing our advertisement. We're thrilled that your credit cards are now in negotiations and that you’ve made such significant progress. Thank you for trusting us to help you on your financial journey.

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    Reviewed Aug. 7, 2024

    So far I’m satisfied with their results. I have had a decline in finances and Freedom has been the only who have been there for me and have made my stress level decrease. I am very grateful for such a great organization. I’m extremely grateful and pleased for such a wonderful organization.

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    Response from Freedom Debt Relief

    That's wonderful to hear, Teresa! It's great that Freedom Debt Relief has been able to support you during a difficult time and help reduce your stress. Keep up the positive attitude, and know that you have a strong team behind you. Thank you for choosing FDR!

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    Punctuality & SpeedStaff

    Reviewed Aug. 7, 2024

    I don't understand why my debts are not being settled. More quickly. Is very frustrating. I just want my Problems solve as quickly as possible as I've stated before. This is very frustrating for me and I would like to be out of debt as soon as possible.

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    Response from Freedom Debt Relief

    Norma, thank you for bringing this to our attention. We understand how frustrating it can be when things don't move as quickly as you'd like. Settling debts can sometimes take longer than expected due to negotiations with creditors, but it's all part of ensuring you get the best possible outcome. Keep in mind that each case is unique, and patience is key. An account specialist will be reaching out to address your progress.

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    Reviewed Aug. 7, 2024

    In just a number of days, I will be receiving my "graduation" package, signifying my satisfactory completion of my time with Freedom Debt Relief. It has been nearly five years and FDR has successfully handled thousands of dollars of debts to my absolute satisfaction. I feel that I couldn't have done it without them and am very grateful for all they have done for me.

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    Response from Freedom Debt Relief

    Gert, congratulations on reaching this significant milestone and completing your program! We’re thrilled to have been part of your journey over the past five years and to have helped you successfully manage thousands of dollars in debt. Your satisfaction and gratitude mean the world to us. Thank you for trusting us to assist you, and we’re so proud of what you’ve accomplished. Thank you for choosing FDR!

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    Customer Service

    Reviewed Aug. 7, 2024

    I talk about Freedom Debt Relief with my friends all the time!! It has been the best experience ever! I have nothing but positive things to say and I am so grateful that I made the decision to let FDR assist me in making my life better!! I haven't had to worry about anything, no phone calls, no pressure.

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    Response from Freedom Debt Relief

    Gregory, thank you so much for sharing your positive experience with Freedom Debt Relief! We’re thrilled to hear that you’ve had the best experience and that the program has made such a positive impact on your life. Your recommendation to your friends means a lot to us, and we’re grateful for your trust. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!

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    Staff

    Reviewed Aug. 6, 2024

    My credit was great last year then medical copayments caused me to use my cards to survive. I found myself drowning in debt. I contacted Freedom Debt for help. I am confident that I will prevail once again. I am less nervous since I started this journey. The representatives are very helpful and reassuring when you ask a question. I truly recommend Freedom Debt.

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    Response from Freedom Debt Relief

    Andrea, we are sorry to hear about the challenges you faced with medical copayments, but it's great to hear that our team has been so supportive. We are happy you're on a positive path towards overcoming your debt, and it's encouraging that our representatives have been helpful and reassuring. Keep up the good work—you've got this!

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    Staff

    Reviewed Aug. 6, 2024

    A lot of people are in debt and probably don't believe in this kind of programs, reality is. It is real, these guys really help you knock down debt. I strongly recommend, to at least give it a try...you won't regret it. You can start seeing positive results sooner than expected!!!!

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    Response from Freedom Debt Relief

    Deenita, thank you for sharing your experience and trust with us. We are excited to see your progress and cant wait to get you to the finish line!

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    Reviewed Aug. 5, 2024

    I seem to be paying quite a lot every month in fees which adds up. I do not realize the fees would be so high. I will stick it out but every month it makes me more frustrated. But I can see my credit score slowly work its way up

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    Response from Freedom Debt Relief

    Hector, we understand you feel discouraged by your fees and we are sorry to hear you feel this way. Our goal is to be transparent about our fees, an account specialist will be reaching out to share a breakdown with you.

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    Billing

    Reviewed Aug. 5, 2024

    Ever since I started the program, I have had a huge weight lifted off my shoulders. I have peace of mind. They have settled my 3 enrolled debts. I can’t praise them enough. My monthly payments were not a hardship. Everything was tailored to my finances. I give them an A+++++.

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Gail! We’re thrilled to hear that the program has given you peace of mind and helped lift a huge weight off your shoulders. It’s fantastic to know that we were able to settle your debts and tailor everything to your financial situation without causing hardship. We’re proud to have been part of your journey and are here to support you if you need anything in the future. Congratulations on your success!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 5, 2024

    I'm so happy. Good service and excellent attention. It's the best for help with your credit situation. I can recommend it. Without any problem, it's a good solution and feel free when you finish your plan!!! All the program it's so fast and very easy. You don't have to move from your phone or computer!!!

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    Response from Freedom Debt Relief

    Thank you so much for your enthusiastic feedback, Mauro! We're thrilled to hear that you're happy with the service and the attention you've received. It’s great to know that you found the program to be a fast and easy solution for your credit situation. We strive to make the process as convenient as possible, so it's wonderful to hear that you can manage everything right from your phone or computer. Thank you for recommending us, and we're excited to continue supporting you on your journey to financial freedom.

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    Customer ServiceEase of Use

    Reviewed Aug. 4, 2024

    I would refer this company to a friend. Great customer service and getting issues solved is easy. The dashboard is a great idea so you are involved in your own debt program while it is happening. Great site and great customer service and easy to navigate thru on the dashboard.

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    Response from Freedom Debt Relief

    Terry, thank you so much for your kind words and for considering referring us to your friends! We're delighted to hear that you’ve had a great experience with our customer service and found the dashboard helpful and easy to navigate. Our goal is to make the process as smooth and transparent as possible, and it’s wonderful to know that you feel involved and supported throughout your debt program. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

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    Customer ServiceContract & TermsBilling

    Reviewed Aug. 4, 2024

    Enrolling was very smooth and much easier than my other one. They gave me a dashboard. Freedom Debt Relief told me that I should tell my debtors that I'm having a hardship. I've told a few of them but some of them just keep calling. I don't have any money. I've only been with the plan forfour months. We got one payment agreement going on. It would be a long time out because I had $27,000 of debt. So, I pay 207 every paycheck. I just changed it to 210. As soon as I can, I'm gonna make it 250 and try to up it more and more every few months. My life is getting a bit better. I have a bit of money to live on. I can breathe.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Allison! We’re glad to hear that enrolling in the program was smooth and that the dashboard is helping you stay informed about your progress. It’s great to see you taking proactive steps to communicate with your creditors about your situation. We understand that it can be challenging, but every step you take brings you closer to financial freedom. It's encouraging to hear that your life is getting a bit better and that you're planning to increase your payments as you're able. Keep up the great work, and know that we’re here to support you every step of the way!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 3, 2024

    Updated on 12/03/2024: I have always had good service from Freedom Debt people that knew the answers to my questions. They were always willing to help. They gave me help with creditors and telephone calls from creditors. They seem to know what they're doing. This way their patrons have faith in them. They got me working on 2 debts and I only been with them since august.

    Original review: Our rep was smart. Knew all about Freedom and how they are there to help people and how they will walk us through this experience to make our experience less stressful. She made us believe freedom would help us and have no stress. Thank you freedom and no she did not promise us anything.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Paul! We're thrilled to hear that your representative was knowledgeable and reassuring throughout your journey with Freedom Debt Relief. Our goal is to make the process as stress-free as possible and provide the support you need every step of the way. It's wonderful to know that you felt confident in the help we offer without any unrealistic promises. Thank you for trusting us, and we're here for you if you have any questions or need further assistance.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2024

    I feel like Freedom Debt Relief to save my life. Excellent service. You can talk to someone anytime you want and the system allows you to check on your progress anytime you want so you have a dashboard that you can connect with each and every day if you like. You also have phone number you can call and talk to representative anytime you want. It’s just all around perfect, professional relationship. Thanks to Freedom Debt Relief I’m feeling like a winner. Thank you.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your wonderful experience with us, James! We’re delighted to hear that you feel supported by our team and that the service has made such a positive impact on your life. It's fantastic to know that you find the dashboard useful and that our representatives have been there for you whenever you needed them. Please let us know how we can continue to support you!

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    StaffEase of UseTransparency

    Reviewed Aug. 3, 2024

    I have been very happy with the program and the people have been very helpful when I have needed to make updates to my account. The dashboard is very easy to use and has a lot of helpful information. I would recommend this program to anyone needing help with their financial problem.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Becky! We're thrilled to hear that you're happy with the program and that our team has been helpful. It's great to know that you find the dashboard easy to use and informative. We appreciate your recommendation and are here to support you every step of the way on your financial journey. If you ever have any questions or need further assistance, please don't hesitate to reach out.

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    Staff

    Reviewed Aug. 3, 2024

    I enjoyed working with Freedom Debt Relief. My debt consultant was great in helping me set up my program. He was easy to work with and very knowledgeable. The whole process so far has been positive. I would high recommend Freedom Debt Relief to others who may be in my situation.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Diane! We're delighted to hear that you've had a positive experience with Freedom Debt Relief and that your debt consultant provided knowledgeable and helpful support. It's wonderful to know that the process has been smooth for you so far. We appreciate your recommendation and are here to assist you every step of the way.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2024

    Finally, peace of mind with one easy phone call. That is all it took to get started. How it worked was well explained and easy to understand. I don't panic every time the phone rings now. I can get my life back on track and get my debts under control.

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    Response from Freedom Debt Relief

    Nancy, thank you for sharing your experience with us! We’re thrilled to hear that a single phone call made such a positive impact on your peace of mind. It’s wonderful to know that the process was explained clearly and that you’re now able to focus on getting your life back on track without the constant worry.

    We’re here to support you every step of the way as you take control of your debts and move toward a brighter financial future. If you ever need anything or have questions, don’t hesitate to reach out. We’re here for you.

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    Staff

    Reviewed Aug. 3, 2024

    Helping me get control of my life. My life was out of control, I want to thank Freedom Debt for the help to get my life back. Thank you. I will recommend this program to anyone who is in my position. I am grateful to the people out there that can help people in need. Thanking you also for the help to get creditors off my back. I had one being a pest yesterday and I shut them down right away.

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    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Patricia! We're thrilled to hear that our program has helped you regain control and provided relief from creditor pressure. It's great to know that you're feeling more empowered and confident. Your recommendation means a lot to us, and we're here to support you every step of the way. Thank you for choosing FDR!

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    Customer ServiceStaffBilling

    Reviewed Aug. 2, 2024

    The agent was rude about my credit and my bills. I did not like the way he told me stuff. I like him to tell if my bills would stop coming in the mail. I like him not to get smart when telling me about my bills. I told I paid on my bills and he got smart with me.

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    Response from Freedom Debt Relief

    Danielle, we are sorry to hear about your experience, and appreciate you bringing this to our attention. We strive to provide respectful and supportive service, and it's concerning to hear that this was not your experience. We’d like to help address your concerns and ensure you receive the assistance you need, an account specialist from our team will be reaching out soon.

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    Customer ServicePriceValue

    Reviewed Aug. 2, 2024

    The fees they charge when they reach a settlement are unreal, and all the money that are on your dedicated account they use it to pay the fees first rather than continue trying to settle more accounts. I wish I never hire them. Very dissatisfied, my credit was impacted to bad, one of my cards I pay it in full and they send me an email saying we have reach a settlement for this card I was like WTH, bottom line if you can stay away please do. It is not worth it.

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    Response from Freedom Debt Relief

    Hi Edgar, we are sorry to hear that you are unhappy with our program and our process. Our fee structure is determined by several factors, including remaining accounts. An account specialist will be reaching out to address the account you mentioned in your review.

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    Customer Service

    Reviewed Aug. 2, 2024

    All I see is you taking my money giving me a bunch of excuses and doing nothing for me. I get absolutely nowhere when I call the number. I'd like to see is actually do something for me. Call me back on my cell **. If I don't see some sort of results I'm going to drop out. You just taking all sorts of fees out of my account and are doing nothing for me.

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    Response from Freedom Debt Relief

    Joseph, we are sorry to hear that you feel like your account is not progressing. We know it can be frustrating to have to wait, but there is a process we have to follow. An account specialist will be reaching out to address your concerns.

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    StaffBilling

    Reviewed Aug. 2, 2024

    I was skeptical at first, but it is working just as the representative explained. The timelines are long, however, that’s because I am making the minimum payments. The key is paying on time. Soon, I will be able to pay more than the minimum to move the process along quicker.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Danell! It's great to hear that the program is working as explained and that you're seeing progress. We understand that the timelines can be long, but staying committed to your payments is a crucial part of the process. It's wonderful that you're planning to increase your payments soon, which will help expedite the process. If you have any questions or need further guidance, please don't hesitate to reach out. We're here to support you every step of the way!

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    PriceStaffBilling

    Reviewed Aug. 2, 2024

    Very sad with everything one, they didn’t settle with American Express and I sued by Amex, told them did all the requirements on my part, which one of them was bring my payment up then still ended up going to court with no help from Freedom, paying court costs taking Amex out of the freedom plan then asking freedoms to lower the payments back with they didn’t.

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    Response from Freedom Debt Relief

    Jason, we are sorry to hear this happened and that you felt like you were alone. We understand how challenging legal accounts can be which is why we have our legal partners to assist. An account specialist will be reaching out to address your concerns.

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    StaffEase of Use

    Reviewed Aug. 1, 2024

    They have guided me thru the process. Very helpful when I had questions. They will talk to my creditors and help me reduce my debt. So much they can do for me. I have done one before with another company. It was not as user friendly. I highly recommend them. Thank you.

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    Response from Freedom Debt Relief

    Edna, thank you for your feedback and for recommending our services! We're delighted to hear that our team has been helpful and that you've found the process user-friendly compared to your previous experiences. We're committed to working with your creditors to help reduce your debt and support you throughout this journey. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

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    Staff

    Reviewed Aug. 1, 2024

    Freedom debt relief made it very easy to get the help I needed. I wasn’t sure at first but they explained everything and helped me feel better and like I said it was easier than I thought. Things are going very well and I hope to be back on my feet sooner than I thought.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Ronald! We're thrilled to hear that the process has been easier than you expected and that our team was able to help you feel confident and informed. We're committed to supporting you on your journey to financial freedom, and we're glad to hear that things are going well. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help you every step of the way!

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    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 1, 2024

    I had found myself in a financial dilemma. Not knowing exactly how or what I would do and after seeing an advertisement for FDR, I decided to give them a call.

    It was one of my most important phone calls ever!!! Simply put, everyone was very helpful and informative and I couldn’t have done it without them!!!!

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    Response from Freedom Debt Relief

    Jimmy, thank you for sharing your experience! We're so glad you reached out to us and that we could assist you during a challenging time. It's wonderful to hear that our team was helpful and informative. We're committed to supporting you every step of the way. If you need any further assistance or have questions, please don't hesitate to contact us. We're here to help you achieve financial peace of mind!

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    Punctuality & SpeedStaff

    Reviewed Aug. 1, 2024

    We are just one month into this process but everyone with whom I've talked has been kind and very helpful. My daughter has used your service in the past and has very positive things to say so I'm hopeful this can all be resolved as quickly as possible. Already I have a sense of relief that this can be resolved without bankrupting us.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Karen! We're glad to hear that you've had a positive experience with our team so far. It's wonderful that your daughter had a successful experience with us, and we're here to support you in the same way. We're committed to helping you find a resolution and providing relief without the stress of bankruptcy. If you have any questions or need assistance as you continue the process, please don't hesitate to reach out. We're here for you every step of the way!

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    Staff

    Reviewed Aug. 1, 2024

    The person who helped me was very nice and explained everything with details without me asking questions. All my questions were answer in the most polite and professional way. He gave me my options and explained what he highly recommended for me and how it would work for me in so many ways. Best choice made.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Erika! We're delighted to hear that our team member provided clear and detailed explanations, and answered all your questions professionally and politely. We're committed to helping you understand all your options and finding the best solution for your needs. It's great to know that you're confident in your decision to work with us. If you have any further questions or need assistance, please feel free to reach out. We're here to support you every step of the way!

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    StaffBilling

    Reviewed Aug. 1, 2024

    Yes I would. I have already spread the word. I've told family and friends all about my experience with FDR. Even though I haven't made my first payment. I was very satisfied with the agent I spoke. She was very professional and polite. She explain everything to me in detail. I'm hoping that's works out for me. I live paycheck to paycheck. I've been in debt for a long time. Credit card fees have gotten very high and out of hand. If this works, I will recommend your services to anyone and everyone who needs debt relief.

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    Response from Freedom Debt Relief

    Josephine, thank you for sharing your experience! We’re glad to hear that our agent was able to provide you with detailed information and a positive experience. We understand the challenges of living paycheck to paycheck, and we’re here to support you on your journey to financial freedom. If you have any questions or need further assistance as you continue with the program, please don’t hesitate to reach out. We’re committed to helping you achieve the best possible outcome and appreciate your trust in us!

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    StaffBilling

    Reviewed Aug. 1, 2024

    Very friendly, professional, caring and kind. They really treat you like a person instead of a number. Thank you. I appreciate that they took the time to explain to me how the program works. And that they'll be there every step of the way. They really put my mind at ease about my bills and stress level.

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    Response from Freedom Debt Relief

    Thank you so much for your kind feedback, Emmy! We're delighted to hear that you feel valued and supported by our team. Treating each client with care and respect is very important to us, and we're glad to know we've helped ease your stress. We're here for you every step of the way, and if you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!

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    Customer ServicePricePunctuality & SpeedStaffEase of Use

    Reviewed July 31, 2024

    Freedom Debt Relief was recommended to me by a friend. From the start the system has been user friendly. The staff takes their time to explain everything to ensure you understand how the program works. Text alerts are very helpful as I don't check my email account frequently. I would be happy to recommend their services to anyone struggling with debt especially during this time with the raised cost living everywhere.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Carrie! We're thrilled to hear that the program has been user-friendly and that our team has helped you understand every step of the process. We're glad that the text alerts are helpful in keeping you informed. Your willingness to recommend our services to others means a lot to us, especially during these challenging times. We're here to support you and anyone else who might need assistance with debt relief. Please feel free to reach out if you need anything else!

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    Contract & TermsRefunds & PayoutsStaffBilling

    Reviewed July 31, 2024

    I’m canceling this program immediately. I was told “your account was suspended” however you still took a monthly fee for doing nothing. I am going to pay my own bills off without your help. I expect To be reimbursed for the fee you already took from my account for doing nothing.

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    Response from Freedom Debt Relief

    Hi Nancy, thank you for your feedback. We are sorry to hear that you feel this way and have decided to terminate your program. The fees you mention, are discussed in your agreement, there is a one time set up fee and your first monthly fee. An account specialist will be reaching out to address your request.

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    StaffCommunication

    Reviewed July 31, 2024

    Working with each of the representatives has been a pleasure. All of whom I have spoken with have been professional and a pleasure to work with. I appreciate the care and attention they give to the details of my file. They always keep me informed of the progress of the file and what steps are needed and necessary.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Previn! We're delighted to hear that you've had a positive experience with our representatives. Our team is dedicated to providing attentive and professional service, and we're glad it's making a difference for you. Keeping you informed and ensuring every detail is addressed is our top priority. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

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    Staff

    Reviewed July 31, 2024

    Your company helped me with its professionals in everything I needed. I would love for other people who are in the same problem as me to have the opportunity to know that this company helps us and gives excellent results. You just have to be patient and constant. Thanks to all your professional for the patience and support.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Dalia! We're thrilled to hear about your positive experience with us. Your recommendation means a lot, and we're committed to helping others in similar situations. We appreciate your trust and patience throughout the process. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed July 31, 2024

    I am very impressed with everybody at the company. They are very knowledgeable, helpful and they have no problem answering the phone and going over details or anything I might have questions about. Most certainly kept up their end of the bargain and everything that they have said they will do they have accomplished. I would recommend them to anybody who needs their services you very much.

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    Response from Freedom Debt Relief

    Thank you for your kind words and recommendation, John! We're thrilled to hear that you've had a positive experience with our team and that we've been able to meet your expectations. Providing knowledgeable and helpful support is a top priority for us, and we're glad to have been able to assist you with any questions or concerns. If you need anything else, please don't hesitate to reach out. We're here to help!

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    Staff

    Reviewed July 30, 2024

    Freedom Debt Relief has been a tremendous support during my financial hardship. They are very responsive, reliable, and will ensure their client's needs are met. I have been very happy with my first year in the program and will continue the program with relief! I highly recommend this program to those suffering debt and financial hardship.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Jack! We're delighted to hear that Freedom Debt Relief has been a supportive and reliable partner during your financial hardship. It's wonderful to know that you're happy with your progress and plan to continue the program. Your recommendation means a lot to us, and we're committed to helping you and others achieve financial freedom. If you have any questions or need further assistance, please feel free to reach out at any time.

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    Staff

    Reviewed July 30, 2024

    Best decision ever. I will recommend this to everyone I know. It really help my life. Now I can start making smart decisions in my life about finances and it’s all thanks to you guys. I wish I enrolled in this years ago. Thank you so much for helping me.

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    Response from Freedom Debt Relief

    Gloria, thank you so much for your kind words and recommendation! We're thrilled to hear that our program has had such a positive impact on your life and helped you feel more confident about your financial decisions. It's never too late to take control of your finances, and we're honored to be a part of your journey. If you ever need further assistance or support, please don't hesitate to reach out. We're here for you!

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    StaffCommunication

    Reviewed July 30, 2024

    FDR makes everything easier & keeps me informed. I went into this process embarrassed about my debt & overwhelmed but everyone I've dealt with has been helpful & matter-of-fact about the fact I can't pay it off.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Claudia. We understand that dealing with debt can be overwhelming, and we're here to make the process as smooth as possible for you. It's great to hear that our team has been supportive and helped ease your concerns. Remember, you're not alone in this journey, and we're committed to helping you regain control of your finances. If you have any questions or need further assistance, please don't hesitate to reach out.

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    Staff

    Reviewed July 30, 2024

    Did recommend a family member she is pleased as well. We are both happy with the friendly people and the service we are getting. They keep us informed on our accounts and when they are paid and what coming up next. I would tell anyone who needs help to go to Freedom. They are there to help you when you need it.

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    Response from Freedom Debt Relief

    Julie, thank you for recommending us to your family member and for sharing your positive experience! We're thrilled to hear that both of you are satisfied with our service and the support you receive from our team. Keeping you informed about your accounts and upcoming steps is a priority for us, and we're glad to be here to help when you need it. Your recommendation means a lot, and we appreciate your trust in Freedom Debt Relief.

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    Customer Service

    Reviewed July 30, 2024

    FDR has been wonderful in resolving our debt. They provided a lot of support through phone calls and their legal partners. It was scary at first but they have always been there to allay our fears. I would highly recommend FDR. We are starting to see a better financial future.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Barbara! We're delighted to hear that we've been able to provide the support you needed to resolve your debt. We understand that starting the process can be daunting, and we're glad our team and legal partners were able to help ease your concerns. Your recommendation means a lot to us, and we're excited to see you moving toward a brighter financial future. If you have any questions or need further assistance, please feel free to reach out.

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    Customer ServiceSales & MarketingRefunds & PayoutsStaffBilling

    Reviewed July 29, 2024

    The last three years, due to unforeseen circumstances, I am experiencing financial hardship, and having hard time to pay my credit cards. Luckily, I saw the ads of FDR keep popping up on social medias, so I give it a try. My consultant Wendy ** is amazing and knowledgeable in her field. The customer service team is very friendly and helpful.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Khunvitheavine. We're sorry to hear about the financial hardship you've faced over the last few years, but we're glad you found us. It's great to know that Wendy and our customer service team have been able to assist you in a friendly and helpful manner. We're here to support you every step of the way and are committed to helping you overcome these challenges. If you have any questions or need further assistance, please don't hesitate to reach out.

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    Staff

    Reviewed July 29, 2024

    This is an excellent opportunity. I had to use it once back in 2021. They cleared up my debt, and it did not take long. In 2022, I could purchase a new home and trade it was my car in for an SUV. Immediately, my credit score started to go up. I have had some hard times, and they are here again to support me. This is an excellent program.

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    Response from Freedom Debt Relief

    Thank you for sharing your story, Sheila! It's wonderful to hear that our program was able to help you clear your debt and positively impact your financial situation, allowing you to purchase a new home and SUV. We're glad to be here to support you again during these challenging times. Your success is important to us, and we're committed to helping you achieve financial stability. If you need anything, please feel free to reach out.

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    Punctuality & SpeedBilling

    Reviewed July 29, 2024

    It is nice having a single payment and not having to worry about multiple accounts. It is so easy to get online and check your account status. Your upcoming payments are always listed. So you can stay on top of your payments. Once I get ahead I will be able to make some lump sum payments, to speed up the payment process.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Timothy! We're glad to hear that having a single payment has made things easier for you and that our dashboard is helping you stay on top of your payments. Making additional payments is a great strategy to pay off your debts faster. If you have any questions or need assistance along the way, we're here to help. Keep up the great work on your journey to financial freedom!

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    StaffBillingLoan Process

    Reviewed July 29, 2024

    Easy to work with and always available. I wish I wouldn’t have included my loans from my bank. Didn’t realize I wouldn’t be able to get them there again after, but great for credit cards. Highly recommend this company though for other debt. Easy to change due dates also if needed. Big relief these are taken care of now but does take a while for your credit to go back up.

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    Response from Freedom Debt Relief

    Thank you for your feedback and recommendation, Tammy! We're glad to hear that you've found our team easy to work with and that we could help with your credit card debt. We understand that the process can take time, and we're here to support you every step of the way. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're committed to helping you achieve financial freedom.

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    Reviewed July 29, 2024

    FDR was a breeze. Prior to signing up, I saw no exit for how to get my financial life back on track. FDR walked me through the process, ensured that I was notified of any changes/improvements. Within a short amount of time, I was heading back in a positive direction, with my credit score going up, and most importantly, having my debts settled for a lot less than I owed. Thanks again.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Nicholas! We're thrilled to hear that Freedom Debt Relief was able to guide you toward getting your financial life back on track. It's wonderful to know that the process was smooth and that you're seeing positive changes, including an improved credit score and settled debts. We're here to support you on your journey to financial freedom. If you have any further questions or need assistance, feel free to reach out. Thanks again for choosing us!

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    StaffLoan Process

    Reviewed July 29, 2024

    My last over the experience was excellent. All My questions were answered professionally and the representative was friendly. The process with my loan settlement had went through faster than I expected. Freedom Debt Relief would be a company that I would Definitely recommend to anyone that's having issues with personal debt.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Zachary! We're delighted to hear that our representative was able to assist you professionally and that the loan settlement process exceeded your expectations. Your recommendation means a lot to us, and we're here to help you every step of the way. If you have any more questions or need further assistance, please don't hesitate to reach out.

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    PricePunctuality & SpeedStaffBillingLoan ProcessTransparencyHonesty & Transparency

    Reviewed July 29, 2024

    Our advisor who walked us through the process and worked the numbers, was extremely knowledgeable, quick, and honest. He made us feel like we could reach out at any time with questions. His explanation of your budget vs cost of their plan was helpful. Would recommend this company to anyone struggling with credit card and student loan debt.

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    Response from Freedom Debt Relief

    Caroline, thank you so much for your kind words and recommendation! We're thrilled to hear that our advisor was able to provide you with knowledgeable, quick, and honest service. It's important to us that you feel comfortable reaching out with any questions. We're glad the budget explanation was helpful. We're here to support you through your journey to financial freedom.

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    Customer ServiceStaffRates

    Reviewed July 29, 2024

    I gave a very good rating as you’re able to help me. I just started with the program so I haven’t seen anything yet. so far I’m happy with the people I’ve dealt with. They’ve explained things and answer any questions that I have. I’m sure I will give a better rating once things get underway and I see progress with all my accounts that I keep getting phone calls on.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Deborah! We are glad to hear you've had a positive experience so far. It's great to know the team has been helpful and responsive. We are confident things will progress well with your accounts, and we look forward to your continued satisfaction as the program moves forward.

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    Reviewed July 28, 2024

    I would not know where I would be right now if It wasn’t for FDR. All I know it was not a pretty picture but with FDR I’m able to get our finances back in line and getting our credit back. I would highly recommend FDR to anyone. Again thank you and getting close to the finish line!!

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    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Mark! We're so glad to hear that Freedom Debt Relief has helped you get your finances back on track. It's wonderful to know that we've made such a positive impact on your financial journey. Your recommendation means the world to us. Congratulations on getting close to the finish line—keep up the great work!

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    StaffBilling

    Reviewed July 28, 2024

    I had a wonderful experience with the people who got me started. Everything was explained to my satisfaction. Couldn’t have asked for more patient Reps. Didn’t take long to sign and get approved. I would definitely recommend this service to anyone who needs help resolving their credit card debits. It was a positive experience.

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Diane! We're delighted to hear that you had a positive experience with our team and that everything was explained to your satisfaction. It's great to know that our representatives were patient and efficient in getting you started and approved. Your recommendation means a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!

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    Customer ServiceStaffBilling

    Reviewed July 27, 2024

    This is the second time I have signed up with FDR.. I completed a program with them a few years ago and was completely satisfied. The associates were always helpful & courteous when I called. I recommend them if you are in need of help with your debts... My favorite part was not having to deal with the stress of constant nagging from the credit card companies.

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    Response from Freedom Debt Relief

    Thank you for your continued trust in Freedom Debt Relief, Rebecca! We're delighted to hear that you had such a positive experience with our program before that you decided to sign up again. It's wonderful to know that our associates were helpful and courteous, and that we were able to alleviate the stress of dealing with credit card companies. Your recommendation means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

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    StaffBilling

    Reviewed July 27, 2024

    Omg GERALDINE **, she took care of me, I got approved right away, she literally save my life, I will definitely recommend whoever I know all my friends who's struggling right now, and my monthly payment it’s very low, there’s no way you can miss it.. Good service.. Thanks to GERALDINE, she’s amazing.. I just feel so freeeee..

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    Response from Freedom Debt Relief

    Thank you so much for your enthusiastic feedback, Wini! We're thrilled to hear that Geraldine was able to take such good care of you and help you get enrolled right away. It's wonderful to know that you feel relieved and satisfied with our service. Your recommendation means a lot to us, and we're glad to hear that your monthly payment is manageable. We'll be sure to pass along your kind words to Geraldine—she truly is amazing! If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your newfound freedom!

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    Customer ServiceStaffBilling

    Reviewed July 27, 2024

    This is my first month of the withdrawal for my payment and I don’t have much experience yet with the company. I must say kudos goes to my advisor Kelly **, and her assistance getting me the help I need with your company. It’s nice to know that a company can assist you with the set up for your payments to be taken out and making the calls to each of the companies for exactly the payoffs.

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    Response from Freedom Debt Relief

    Thank you for sharing your initial experience with us, Maryann! We're pleased to hear that your advisor, Kelly, has been helpful in getting you started and setting up your payments. It's great to know that our team has made the process easier for you by handling the calls and payoffs. If you have any questions or need further assistance as you continue, please don't hesitate to reach out. We're here to support you every step of the way. Kudos to Kelly for her excellent assistance, and we look forward to helping you achieve your financial goals!

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    PriceRates

    Reviewed July 27, 2024

    Very thankful I was in contact with Freedom Debt Relief, without them I’ll be paying just to catch up while getting further behind. I got my first settlement thanks to y’all and blessed to have if wayyyy down to where it can be paid and a set price, I’m so grateful and have to knock out the last two as well and praying for two more good settlement prices.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Amanda! We're so glad to hear that Freedom Debt Relief has been able to help you manage your debt and achieve your first settlement. It's wonderful to know that the process has made a significant difference for you, and we're grateful for your kind words. We're cheering you on as you work towards settling the remaining debts and will continue to strive for favorable outcomes. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

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    Customer ServiceStaff

    Reviewed July 26, 2024

    I had great customer service with a follow-up call and the representative was very kind and patient. She spent an hour helping me enroll another debt and she explained everything I needed to know about my situation. I am so thrilled that I found this company to help me along with my debt and to help me pay it off soon. I have already referred someone to your company.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Melissa! We're thrilled to hear that you received great customer service and that our representative was kind and patient. It's wonderful to know that she took the time to help you enroll another debt and explain everything clearly. We're glad to be assisting you on your journey to pay off your debt and appreciate your trust in us. Your referral means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you again for your kind words!

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    Staff

    Reviewed July 26, 2024

    I am very impressed with your staff. They have helped me so much. I thank each one so much. They have showed me how to get my finances straightened out. It has been a pleasure talking to someone that can help me and show me there is someone who will help you and be patient when you have questions. Thank you all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Susan! We're delighted to hear that our staff has been able to help you straighten out your finances and provide the support you needed. It's wonderful to know that you found our team patient and helpful in answering your questions. Your appreciation means a lot to us, and we're here to assist you whenever you need it. Thank you for choosing us and for your heartfelt feedback!

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    Reviewed July 26, 2024

    Freedom Debt Relief has been straightforward and upfront about the ups and downs of debt reduction, and I am personally glad to have them assist me in my path to financial freedom. I was overwhelmed before, but now I see light at the end of the tunnel. Thank you, Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Thank you so much for your feedback, Bryan! We're thrilled to hear that Freedom Debt Relief has been able to assist you on your journey to financial freedom. It's great to know that our straightforward and upfront approach has helped you feel more in control and see light at the end of the tunnel. Your kind words mean a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for trusting us to help you on this journey!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 26, 2024

    Fast and easy. Great customer service and they try and explain everything for you to understand. I see fast and great reviews. I really recommend to try it out. Thank you for all your help. It’s a really life changing experience. Thank you again. You will not be sorry you did it.

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    Response from Freedom Debt Relief

    Thank you so much for your positive feedback, Aleida! We're delighted to hear that you found our service fast and easy, and that our customer service team was able to explain everything clearly. It's wonderful to know that you see great reviews and had a life-changing experience with us. Your recommendation means a lot to us. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for your kind words!

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    StaffBilling

    Reviewed July 26, 2024

    They really do care! They helped me through my financial situation I was in and worked with me on payments, even when I couldn't fulfilled. They kept in contact with me the entire time and also treated me like family when I was going through rough times. I am finally out of debt and couldn't be more happier. Thank you!

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    Response from Freedom Debt Relief

    Tasha, thank you so much for your kind words! We're thrilled to hear that we were able to help you through your financial situation and that you felt supported throughout the process. It's wonderful to know that our team stayed in contact and treated you like family during the rough times. Congratulations on becoming debt-free! We're so happy for you and appreciate your trust in us. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for sharing your experience!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed July 26, 2024

    Good Service, always a real person that I speak to on the phone. They answer my phone calls quickly. They have helped me really get out of debt. I am so thankful I made that call. They know how to get my credit card bills lower and any other issue that come up.

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    Response from Freedom Debt Relief

    Thank you so much for your feedback, Savannah! We're delighted to hear that you've had a positive experience with our service and that we've been able to help you get out of debt. It's great to know that our team has been responsive and effective in addressing your needs. We're glad you made that call and trusted us to assist you. If you have any further questions or need additional support, please don't hesitate to reach out. We're always here to help!

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    Staff

    Reviewed July 25, 2024

    FDR has always been there whenever I've had questions, needed advice or issues with a creditor. They have been spot-on for me. I have compared them to other debt relief companies and I have been satisfied with the services they have provided. Thank you to the staff of FDR. In the beginning I was apprehensive about going with a debt management company, but now I feel that I made the right decision.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Darlene! We're thrilled to hear that we've been able to assist you with your questions, advice, and creditor issues. It's great to know that our services have met your expectations and that you've found our team to be spot-on. We understand that choosing a debt management company can be a big decision, and we're so glad that you feel you made the right one with us. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need further assistance, please don't hesitate to reach out. We're always here to help!

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    Customer ServiceStaff

    Reviewed July 25, 2024

    Yes, I would recommend a friend or family member due to the Customer Service that I have experienced thus far. Expectation are very notable and the interactions appear that the representatives are very caring with the customers. This has been a great experience and I appreciate the opportunity to receive assistance with my Debt.

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Tammy! We're delighted to hear that you would recommend us to your friends and family and that you've had such a positive experience with our customer service. It's fantastic to know that you've had a great experience and that we're able to assist you with your debt. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 25, 2024

    Customer service and professional. He was talking like an auctioneer but would slow down for the important part. After going through all of the information and then we got into signing the online documents it went fairly easy. After all of that was done I was able to set up my online account and access my account easily.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Robert! We're glad to hear that you found our customer service professional and that the process went smoothly. We aim to provide thorough and clear information, even if it means speeding up a bit at times. It's great to know that signing the online documents was easy and that you were able to set up and access your online account without any issues. Please let us know how we can continue to support you.

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    Customer ServiceStaff

    Reviewed July 25, 2024

    Whoever I spoke with had an answer for me or if they didn't they would find someone that did. They were very pleasant to work with. Would recommend them to anyone. They will answer any questions you may have that need answered. They also will send you emails with information that is helpful for you. It is easy and simple to respond back.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Christine! We are thrilled to hear that our team was able to provide you with the answers you needed and that you found our service pleasant and helpful. We strive to make the process as easy and straightforward as possible, and it's great to know that our efforts are making a positive impact. Your recommendation means a lot to us, and we appreciate you sharing your experience.

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    Punctuality & SpeedStaff

    Reviewed July 25, 2024

    This time I took it for real and my debts are being paid. I'm so happy to finish this program. Also they introduced me to an accelerated program to pay off my debts quickly. Thanks for all the help you guys have given me. They have lowered my debts amount significantly to be paid off.

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    Response from Freedom Debt Relief

    Janna, we are happy to have been able to provide you with a solution that works best for you! We wish you continued success, please let us know how we can continue to support you.

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    Customer ServiceTechStaffBilling

    Reviewed July 25, 2024

    The program was well explained and easy to understand. The contract was easy to sign and the customer services is always available for any questions. The payments are more comfortable and easy to process. I have the opportunity to save money with this program. I will definitely recommend it to friends and family.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Elba! We are thrilled to hear that you found the program well-explained and easy to understand. It's great to know that the enrollment process was smooth and that customer service has been consistently available to answer your questions. We are glad the payments are manageable and that you are saving money. If you ever need further assistance or have any questions, feel free to reach out. Keep up the fantastic progress on your debt relief journey!

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    PriceStaffBilling

    Reviewed July 25, 2024

    I really liked everyone I worked with. They were nice & professional & helped me very much. I am excited to have my debt reduced & to have more money each month to spend. I’m still in the beginning stages but I like it so far! They helped me understand what to say to my credit card companies too.

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    Response from Freedom Debt Relief

    Hi Charlene, thank you! I'm glad to hear you had such a positive experience with our team. Exciting times are ahead as your debt gets reduced and you have more financial freedom each month. Keep up the great work, and here's to continued progress!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 24, 2024

    The first resolution took place with less than 90 days of signing up with FDR. Amazing! The process is relatively simple and does not burden oneself at all. Having the FDR team at your beck and call is very helpful too. Any question that one may have is answered very promptly.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Guy! We’re thrilled to hear that we were able to achieve your first settlement within 90 days and that you found the process simple and stress-free. It’s great to know that our team has been prompt and helpful in addressing your questions. If you need any further assistance or have more questions, we’re always here to support you. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed July 24, 2024

    Have had a very good experience. Quick results, friendly and courteous counselors, they answer any and all questions. Although I have only been enrolled for a few months they have already resolved several of my debts. I wasn't sure about debt relief in the beginning, but they relieved my anxiety almost immediately. I would highly recommend Freedom Debt Relief to anyone that needs the help these folks provide.

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    Response from Freedom Debt Relief

    Thank you for your positive feedback, Cheryl! We’re delighted to hear that you’ve had a very good experience with us and that our team has been friendly and helpful. It’s great to know that we’ve been able to resolve several of your debts quickly and ease your anxiety. Your recommendation means a lot to us, and we’re here to support you throughout your debt relief journey. Please let us know how we can continue to support you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 24, 2024

    So far everything is working out. Just wish the collection calls would stop. I know it will take time. I have told other people about your program. Most of them are waiting for my end resolution. I hopeful that this will help my credit score and quality of life. This has been a life changing for me.

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    Response from Freedom Debt Relief

    Thank you for your feedback and for sharing your experience, Felicia! We’re glad to hear that everything is working out well so far. We understand that dealing with collection calls can be challenging, and we appreciate your patience as the process takes its course. We’re hopeful that our program will positively impact your overall quality of life. It’s great to know that you’re recommending our program to others, and we’re here to support you every step of the way. Thank you for choosing FDR!

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    PricePunctuality & SpeedStaffBilling

    Reviewed July 24, 2024

    So far so good. It's only been like three weeks and they have already negotiated a payoff. I was amazed how fast the process is going. So I am eager to see what the next payoff would be. The payment I am making is very affordable. I am pleased that I decided to use Freedom as a help to me.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Birdie! We’re thrilled to hear that you’re impressed with the speed of the process and the affordability of your payments. It’s great to know that we’ve already made progress in negotiating a payoff so quickly. We’re here to support you throughout this journey and look forward to assisting with future payoffs. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 24, 2024

    I was referred to FREEDOM by my fiancé who went through the relief program. That it would help me. I spoke with Aaron who understood my financial hardship situation. He explained the program and the process. I felt relieved. Help at last. I can't tell you how I felt after speaking with Aaron. Yessss!

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Mario! We’re delighted to hear that Aaron was able to provide the relief and understanding you needed. It’s great to know that you felt supported and informed about the program and process. We’re here to help you every step of the way, and if you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief, and thanks to your fiancé for the referral!

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    Staff

    Reviewed July 24, 2024

    I have just started working with Freedom Debt Relief and am very satisfied with the service. The first contact stayed with me through the entire set up and with putting together my needs. He was very helpful. My first settlement was a little confusing, but they walked me through the process and I finished completely satisfied and happy with what they had done. Good job!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Randy! We’re glad to hear that you’re satisfied with our service and that our team has been helpful throughout the setup process. It’s great to know that we were able to guide you through your first settlement and that you’re happy with the results. We’re here to support you at every step, so if you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief and for your positive review!

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    Staff

    Reviewed July 24, 2024

    This was a great move on my part. I would have never thought I could get this kind of treatment. People are really working with me to help. Thank you all! Let's see how long until we can claim this victory. So far so good. One step at a time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your positive feedback, Franco! We’re thrilled to hear that you’re pleased with the support and treatment you’ve received. It’s great to know that our team is working effectively to help you on your journey. We’re here with you every step of the way, and we look forward to celebrating your victory together. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed July 23, 2024

    Everyone at FDR has demonstrated excellent customer service, the plan will save me tens of thousands, and the payments are manageable. I can’t wait to be debt free when my plan is finished! Way to go, Freedom Debt Relief! You are doing all of us with too much debt an amazing service!

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Louis! We’re thrilled to hear that our customer service has been excellent and that the plan is set to save you a significant amount while keeping payments manageable. We’re excited to support you on your journey to becoming debt-free and appreciate your kind words. If you have any questions or need further assistance along the way, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief and for sharing your positive experience!

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    Reviewed July 23, 2024

    Freedom Debt has been a good thing for me. I am grateful but also squeamish when I get served papers. I never thought that would happen. I just want it to get better. When you are strapped with all you can give to your account sometimes I feel it's not enough for them. My mom used to say, "It's gonna get worse before it gets better!"

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    Response from Freedom Debt Relief

    Hi Patti, thank you for sharing your experience. We’re glad to hear that Freedom Debt Relief has been beneficial for you. We understand that dealing with legal accounts can be stressful, and it’s normal to feel apprehensive during this process. Please know that we’re here to support you and help you navigate these challenges. Your patience and persistence are key, and we’re confident that things will improve as we work through this together. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    PriceStaff

    Reviewed July 23, 2024

    Being in a debt relief program can be scary. I had many doubts along the way. My agent Edward ** has been with me every step of the way. The monthly contribution has been affordable. I am very pleased with my first debt settlement. I am looking forward to my graduation date.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Alessia! We’re delighted to hear that you’re pleased with your first debt settlement and that Edward has been supportive throughout the process. It’s great to know that the monthly contributions have been manageable and that you’re looking forward to your graduation date. Thank you for choosing Freedom Debt Relief!

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    StaffLoan Process

    Reviewed July 23, 2024

    They work with you and help get your accounts paid off. I love that I am paying off my loans. I have paid one of my account off so far, and starting to pay off another one. So I would recommend this company to anyone who needs help. Thank you for helping me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your great feedback, Cathern! We’re thrilled to hear that you’re successfully paying off your accounts and that our team has been helpful. Your recommendation means a lot to us. If you need any further assistance, we’re here to help!

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    Customer ServiceRefunds & PayoutsStaffBillingTransparency

    Reviewed July 23, 2024

    Updated on 11/13/2024: My stress over how to pay back my debt and how to afford all the payments during the month has decreased so much. I had six account that need to be settled and two have been negotiated, one paid off. I believe I’m saving 50% or more of my total debt.

    Original review: Since starting a five months ago, one of my accounts has been resolved. I am not as stressed as before. I only have to worry about making one payment and Freedom Debt Relief takes care of the rest. I have been having less phone call about making payments.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Arturo! We’re delighted to hear that one of your accounts has been resolved and that you’re feeling less stressed. It’s great to know that managing one payment with our help has reduced the number of calls you’re receiving. Please let us know how we can continue to support you!

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    Punctuality & Speed

    Reviewed July 23, 2024

    Pleased with the progress and the process, it was a little hard waiting at first but I'm good the process. It take time and patience and I can see clearly now that I have my first settlement under my belt. I feel so much better. Thanks to Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Thank you for your positive feedback, Hattie! We’re glad to hear that you’re pleased with the progress and that your first settlement has brought you relief. We appreciate your patience throughout the process and are here to support you as you continue on your journey. Please let us know how we can continue to support you.

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    Punctuality & SpeedStaff

    Reviewed July 23, 2024

    First settlement was done extremely fast. I have so many accounts, I was scared to do this. But they made me feel very comfortable in knowing they will be taking care of most things, I just had to make sure I did my part as well. Saving me so much money per month.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Patricia! We’re thrilled to hear that your first settlement was completed quickly and that you feel comfortable with the process. It’s great to know that our team is making things easier for you and helping you save money each month. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 22, 2024

    I am pleased that you handled this, but the other debt collectors told me twice that they have never been contacted by you. This concerns me. I had spoken to someone and they assured me that they had reached out to them, but I was advised twice that no one had.

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    Response from Freedom Debt Relief

    Hi Nelda, thank you for reaching out to us with your concerns. Our process can take sometime, which may delay when we contact your creditors. We have resources available in your dashboard that can help guide you through these difficult conversations. Please let us know how we can continue to support you.

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    StaffHonesty & Transparency

    Reviewed July 22, 2024

    The employee that walked me thru the entire process was knowledgeable, friendly and very professional. He gave me all the answers I needed to make a decision that would benefit me and my family to help us get out a situation that we created. We appreciate his honesty and his forthrightness.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Patricia! We're thrilled to hear that our employee was knowledgeable, friendly, and professional throughout the entire process. It's great to know that you received all the answers you needed to make an informed decision for you and your family. If you need any further assistance or have any questions, please don’t hesitate to reach out. Thank you for choosing us!

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    Staff

    Reviewed July 22, 2024

    I was very happy with all the help as I am 80 years old, and it was not an easy decision to make. Everyone was very helpful, which I appreciate very much as I am not very tech savvy and need all the help that I can get. I know that I will need more help until I get use to all of this, and it is very comforting to know I have all the help that I could need, and I will need a lot.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Agatha! We’re delighted to hear that you’re happy with the help you’ve received. We understand that making this decision wasn’t easy, and we’re glad our team could provide the support you needed. We’re here to assist you every step of the way, especially with any technical challenges. Your comfort and confidence are important to us, and we’re committed to providing all the help you need. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us!

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    Customer ServiceStaff

    Reviewed July 21, 2024

    I really appreciate how they handled my situation. It was not easy reaching out for help but I did. I am looking forward to a debt free life. If you need help, call ASAP! Take the stress off yourself & don't feel bad. Sometimes things happen that are not in our control. They are there for you! Thanks.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience and kind words, Janice! We understand that reaching out for help can be difficult, and we’re glad you did. It’s wonderful to hear that our team could support you during this time. We’re excited to help you on your journey to a debt-free life.

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    Reviewed July 21, 2024

    I am very pleased with the progress that they are making with all of my debt and the only thing that I’m not noticing is my credit score going up that I don’t know why but thank you for all your hard work and if you need any more assistance with me, authorizing any negotiations with the creditors, please don’t hesitate to reach out, thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback and kind words, Carolann! We’re glad to hear that you’re pleased with the progress we’re making on your debt. Credit score changes can sometimes take a bit of time to reflect the positive impacts of debt resolution, but we’re here to support you throughout the entire process. If we need any further assistance or authorizations from you, we’ll be sure to reach out. Thank you for your patience and for choosing us to help you on your journey to financial freedom.

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    Punctuality & SpeedStaff

    Reviewed July 21, 2024

    It has only been a couple of months so far and Debt Relief has done an excellent job of guiding me through the process of managing my debt. They are Johnny on the spot to answer any and all of my questions about this program and what to expect from my creditors. So far so good and I can't wait to be financially sound again. Thanks for all that you have done so far Joe.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Joe! We’re thrilled to hear that you’ve had a positive experience with our program and that we’ve been able to guide you effectively through managing your debt. It’s great to know that our team has been responsive and helpful in answering your questions. We’re committed to helping you achieve financial stability and look forward to continuing to support you on this journey. Please let us know how we can continue to support you!

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    Punctuality & SpeedStaffBilling

    Reviewed July 21, 2024

    Freedom Debt Relief is getting my debt paid off quickly. They gave me a straight out payment, how much I owed, what my total was, and how long it was gonna take to pay off. I just wish I could pay more so I'd get it done quicker, but I can't. Everything's good though. My debt consultant explained everything to me and told me how much I owed each debt. Overall, their service is excellent. I was satisfied.

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    Response from Freedom Debt Relief

    Thank you for your positive feedback, Alvis! We're pleased to hear that our clear and straightforward approach has helped you understand your debt repayment process. It's great to know that our debt consultant provided all the necessary information and that you are satisfied with our service. While we understand your desire to pay off your debt even quicker, we’re glad that the current plan is working well for you. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us to help you on your journey to becoming debt-free!

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    Customer ServiceStaffBilling

    Reviewed July 21, 2024

    They were sincere and accurate and very helpful. I don't have to worry about not having money because I have to catch up on paying credit card bills, being in debt. They were very nice, polite and knowledgeable. They were very concerned about why I called and was looking for help in any way they can.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Aloia! We're delighted to hear that our team was sincere, accurate, and very helpful in addressing your needs. It's great to know that we could alleviate your worries about managing credit card debt and provide the support you were looking for. Your kind words about our team's politeness and knowledge mean a lot to us. If you need any further assistance or have any questions, please don’t hesitate to reach out. Thank you for choosing us!

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    Customer ServiceCoveragePriceRates

    Reviewed July 21, 2024

    This company has made things so incredibly easy for me to start fixing my credit and getting rid of my debts at pretty much HALF the price!!! Literally one phone call and it is extremely easy to manage everything on your phone!!! Absolutely worth it!!! I can't believe I put this off for so long!!!

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    Response from Freedom Debt Relief

    Thank you for your amazing feedback, Chelsea! We're thrilled to hear that our service has made it easy for you to start fixing your credit and reducing your debts significantly. It’s great to know that our process was straightforward and manageable for you, from the convenience of your phone. We're glad you found it worthwhile and that we could help you take this important step. If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing us!

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    Customer Service

    Reviewed July 20, 2024

    They put in the wrong bank account and now I have to call to change because they will not do it through email. I will be canceling my program and finding a new company. I am not impressed with this company at all and I will be telling people not to do it.

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    Response from Freedom Debt Relief

    Hi Jaime, we are sorry to hear that this error has lead you to cancel your program. We do our best to comply with our clients requests within reason, for safety and privacy reasons, we cannot make changes to banking information. We wish you continued success in your future endeavors.

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    Customer ServiceStaffTransparency

    Reviewed July 20, 2024

    I’m so satisfied with the service I received from FDR. They are very helpful and explain things for me to understand. Everything was handled very professionally and I frequently get emails with tips and updates on my account. I finally have a stress free life again. I would highly recommend giving them a call. You won’t regret it. It’s a true life changer.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Alicia! We're delighted to hear that you are satisfied with our service and found our explanations helpful. It's great to know that you appreciate our frequent updates and tips. We're thrilled to have helped you achieve a stress-free life. Thank you for choosing FDR!

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    Staff

    Reviewed July 20, 2024

    Michelle was a very smart and informed person who knew just how to help me. She is skilled and knowledgeable in this field. Beyond that, I have never met a person in this field who was as kind and respectful and supportive and compassionate as Michelle. I think you have a very special employee in Michelle and I hope you know that and compensate her proportionately. She deserves this commendation from me even if I have not been a smart person with my finances. I know people. That’s my area of expertise.

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    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Michele! We’re thrilled to hear about your positive experience with Michelle. She is indeed a valuable member of our team, and we’re glad to see her recognized for her knowledge, kindness, and support. Your commendation means a lot to us, and we will make sure Michelle knows how much she is appreciated. Thank you for sharing your thoughts and for choosing us to assist you with your debt. If you need any further assistance, please don’t hesitate to reach out.

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    Reviewed July 20, 2024

    Enrolling with Freedom Debt Relief was easy. They also send me text messages all the time. They did a settlement online and should have another one in the next couple of months. Then I only have one more to get off. It's a good process.

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    Response from Freedom Debt Relief

    Amanda, we are happy to hear that you had a positive experience while enrolling in our program. We are happy to hear about your progress and look forward to you continued success. Keep up the great work and thank you for choosing FDR!

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    Customer ServicePriceStaffTransparency

    Reviewed July 20, 2024

    This is the second time I've been with Freedom and it's been a good experience. They have a good communication system and they're transparent. They're very courteous in answering the phone and they identify themselves well. Working with them, I'm paying less money a month, which is a great impact, and they set in the cases. I hope to finish in two years.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amanda, thank you for your continued trust in Freedom Debt Relief! We're delighted to hear that you've had a good experience with us once again. It's great to know that our communication system and transparency have met your expectations, and that our team has been courteous and helpful. We're pleased that your monthly payments have decreased, making a positive impact on your finances. We're here to support you every step of the way and look forward to helping you achieve your goal of being debt-free!

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    Customer ServicePriceBilling

    Reviewed July 19, 2024

    I was struggling making payments each month until I decided to call Freedom Debt Relief. They are negotiating lower balances on my accounts and I make one affordable payment to them each month. They are a godsend. Now I have money to spend on things I couldn’t afford before. As a senior citizen they I can now get out and enjoy more life has to offer.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Dianna! We're thrilled to hear that our program has made a significant difference in your financial situation. It's wonderful to know that negotiating lower balances and having one affordable monthly payment has provided you with the financial freedom to enjoy more of life. Your kind words mean a lot to us, and we’re honored to have been able to assist you. If you need any further support, we’re here to help. Enjoy all the new opportunities and experiences!

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    Billing

    Reviewed July 19, 2024

    They made it very easy to set up they work with you. I just had my first installment so far so good. I'm looking forward to be debt free. My payment per month is lot less what I was paying with all my debt payments. Glad I check you guys out

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    Response from Freedom Debt Relief

    Thank you for your feedback, Crystal! We're glad to hear that setting up was easy and that we could work with you to create a manageable plan. It's great to know that your first installment went smoothly and that your monthly payment is now more affordable. We’re excited to help you on your journey to becoming debt-free. If you have any questions or need further assistance, don’t hesitate to reach out. Thank you for choosing us!

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    Customer ServiceStaffBillingRates

    Reviewed July 19, 2024

    I've been very pleased so far with the service FDR has provided; the dashboard is precise and clear, communications are frequent and they've already settled one significant credit card one sooner than expected. This is a huge relief and will help with my retirement planning and budgeting needs. I highly recommend them, my account coordinator explained things to me very simply and concisely, and answered all of my questions to my satisfaction. I would recommend them to anyone experiencing debt issues. At this rate, I will be able to be debt free within 3 years instead of 5, with more discretionary funds at my disposal so that I can build a safety net of savings.

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    Response from Freedom Debt Relief

    Shellie, thank you for sharing your positive experience with us! We're thrilled to hear that you are pleased with our service and find the dashboard precise and clear. It's wonderful to know that our frequent communications and early settlement of a significant credit card debt have provided you with relief and supported your retirement planning and budgeting needs. We’re glad that your account coordinator could explain everything clearly and answer all your questions. Your recommendation means a lot to us, and we’re excited to help you become debt-free sooner than expected, allowing you to build a safety net of savings. If you need any further assistance, we’re here to help!

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    StaffLoan Process

    Reviewed July 19, 2024

    The process was easy and the representatives were supportive. My debt was reduced and I was very satisfied with the results. When I was ready for a loan, one was provided for me. My debt should be paid off soon and I will begin rebuilding my credit. Thank you so much for all of your help.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Donna! We're delighted to hear that you found the process easy and our representatives supportive. It's great to know that we could help reduce your debt and provide you with the support you needed. Thank you for choosing FDR!

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    PriceStaffBilling

    Reviewed July 19, 2024

    Person we spoke to was very understanding and didn’t judge. Explained everything thoroughly. A plan was worked out for us that is affordable. They worked with us on the due date for payments that suited our situation. We feel so relieved that we are in the program and our debt will be resolved.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Nancy! We're glad to hear that our representative was understanding and provided a thorough explanation of the process. It's wonderful to know that we could work out an affordable plan and accommodate your payment schedule. We're happy to have you in our program and are committed to helping you resolve your debt. If you have any further questions or need assistance, please don’t hesitate to reach out.

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    Customer ServiceStaff

    Reviewed July 18, 2024

    So far everything is good and I’m glad that I signed up for my debt. Thank you for helping me get through this. I will recommend a friend or family member to Freedom Debt Relief. The customer service is amazing and they have been very helpful and supportive throughout this process.

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    Response from Freedom Debt Relief

    Sabrina, thank you for sharing your wonderful review! We are happy to hear about your success and are honored to have been your guide in this journey! Thank you for choosing and recommending FDR!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed July 18, 2024

    Everything went so smoothly and quickly. I was able to breath easily after talking with woman that got it all set up for me - she was fantastic! The one thing I am wondering though is when will credit card companies be notified so calls will stop? I don’t accept calls but CITIbank calls several times a day.

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    Response from Freedom Debt Relief

    Hi Bobbi, thank you for sharing your experience with us. We are happy to hear you found relief in speaking with one of our team members. We will begin to contact your creditors as your accounts become ready for negotiations, for now we suggest that you check out the resources on your dashboard that will help guide you through those tough conversations with your creditors. Let us know how we can continue to support you.

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    Reviewed July 18, 2024

    I began the FDR program in March. I've since made my first settlement, and it's SO relieving! Before FDR, I was extremely stressed. Now, I'm feeling more and more free! My next settlement is expected in the next couple of months. I'm very thankful for FDR, and I would highly recommend them to friends and family!

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    Response from Freedom Debt Relief

    Brooke, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!

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    Customer Service

    Reviewed July 18, 2024

    Always listened to on the phone and made to feel better about my situation. I always have more questions to ask being new to this program. I am still learning a lot. I am glad I found out about this program and wished I had found it sooner. It is the best service!

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    Response from Freedom Debt Relief

    Hi Sharon, we are so happy to hear about your positive experiences with our team. It is truly heartwarming to hear that you feel comfortable with our team and that you feel more confident in the program and what you're learning in the process. Keep up the great work!

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    Customer ServiceStaff

    Reviewed July 18, 2024

    Anytime I call Freedom Debt Relief, they take the time to explain how the program works. But I am still not happy. Now, every time I need to buy something, I have to pay cash. When I started with Freedom Debt Relief, my credit was 7 something. Now, it's 5 something. If I knew my credit was gonna be like that, I would not have done it. When I check my progress, I see I'm doing good, but I don't know when my credit is gonna go back the way it was before. The rep said it will go up after six months.

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    Response from Freedom Debt Relief

    Hi Acephie, thank you for sharing your feedback. We’re glad to hear that our team has been thorough in explaining the program. We understand your concerns about the impact on your credit score and the need to use cash for purchases. It’s important to note that credit scores can fluctuate during the debt relief process, but the goal is to improve your overall financial health in the long term. We’re committed to supporting you and will continue to monitor your progress. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffBillingTransparency

    Reviewed July 18, 2024

    Updated on 10/24/2024: FDR has been a great help with my credit card debt. They are talking to the companies for me and doing their best to get an easy offer. I would recommend this company if you feel like you are drowning and don't know what to do next. There is also a video that will help explain how the program works.

    Original review: I called to get help on what to do. The customer service lady walked me through the whole process and I felt comfortable with all of the decisions made. They also found different ways to help me decide to use their program or not. If anything, give them a call to see if their programs can help reduce your credit card debt!

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    Response from Freedom Debt Relief

    Hi Wendy, thank you for sharing your experience! We're glad to hear that our customer service team was able to walk you through the whole process and make you feel comfortable with the decisions made. It's important to us that you feel supported and informed every step of the way. Please let us know how we can continue to support you.

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    Punctuality & SpeedRefunds & Payouts

    Reviewed July 17, 2024

    They have a very refined company that knows the ins and outs of debt reduction. They have answered all questions very quickly. I feel secure about what I'm getting into. For those of us not ready for bankruptcy but need money back from our income to get through the month I felt this was the best option for me. I haven't been disappointed with my decision.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience with us, Kapari! We're thrilled to hear that you feel secure and confident in your decision to join our program. Our team is dedicated to knowing the ins and outs of debt reduction, and it's great to hear that we've been able to answer all your questions quickly.

    We understand that finding an alternative to bankruptcy and needing more financial flexibility each month is crucial. We're glad that our program has been the best option for you and that you haven't been disappointed with your decision.

    Please let us know how we can continue to support you!

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    Customer ServiceStaff

    Reviewed July 17, 2024

    The program is easy to understand, and just as easy to begin. FDR sends regular emails, so I stay up-to-date on any actions I need to take, or to just be aware of how my program is doing. Glad I took this step to resolve my debt. It's a better alternative than filing bankruptcy and will improve my credit score, rather than leaving me with a bad mark for years.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Kathleen! We're so glad to hear that you find the program easy to understand and begin. Keeping our clients up-to-date with regular emails is a priority for us, and we're pleased to know it's been helpful for you. Thank you for trusting us with your financial journey. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to support you every step of the way!

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    Customer ServiceStaff

    Reviewed July 17, 2024

    It was easy to talk with their Rep which I forgot her name. She took care of my worries and I feel like there is a Light at the end of the tunnel. If you are up against it and feeling stressed out, I would make the call and get yourself the help you need.

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    Response from Freedom Debt Relief

    Charles, thank you for sharing your experience with us. We are honored to be your partners in your journey towards financial freedom. Thank you for choosing FDR!

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    Customer ServiceBilling

    Reviewed July 17, 2024

    After 2-3 months you notice the calls are starting to stop and the negotiation process starts which is the best part. I had 2 creditors decrease settlement payment which is a blessing. I’m starting to feel more confident in this program. I thank God for a friend of mine referring me.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Deangela! We're delighted to hear that after just 2-3 months, you've noticed the calls stopping and the negotiation process starting. It's fantastic to know that you've had two creditors have settled with us! We're glad to hear that you're feeling more confident in the program, and we appreciate your trust. A special thank you to your friend for referring you to us. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed July 17, 2024

    Excellent. Excellent! Great customer service! Explain everything and helped me with any questions I had. So glad I decided to check into this program. I feel so happy that I am knocking my debt down... the process was so easy!!! Everyone I spoke to was very detailed, friendly and knowledgeable. They answered all my questions.

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    Response from Freedom Debt Relief

    Thank you for your enthusiastic feedback, Shenita! We're thrilled to hear that you had an excellent experience with our customer service. It's wonderful to know that our team was able to explain everything clearly, answer all your questions, and make the process easy for you. We're delighted that you're making great progress in reducing your debt and that you feel happy about your decision to join the program. Your kind words about our detailed, friendly, and knowledgeable team mean a lot to us.

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    Customer Service

    Reviewed July 17, 2024

    I was very impressed to see results in 2 months time. I can be any more happier. Thank you Freedom Debt Relief. I apply for the program in May of 2024 and within 2 month time bingo my first case was solved. I couldn't believe it when they send me an email saying that my first case was solved.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your fantastic experience, Martha! We're thrilled to hear that you saw results within just two months and that you're so happy with the outcome. It's great to know that your first case was resolved quickly after you enrolled. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 17, 2024

    I can not begin to express how satisfied I am with the swiftness that my debt got taken care of. I was hesitant at first when I started this journey but as time went on, I started to see the progression towards my goals. Thank you to every member that I spoke to for assisting me with this. You are amazing!

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience, Marco! We're thrilled to hear how satisfied you are with the swift resolution of your debt. We understand that starting this journey can be filled with hesitation, and it's wonderful to know that as time went on, you saw significant progress toward your goals. Your kind words about our team mean a lot to us. We're dedicated to providing the best support possible, and we're glad to have been able to assist you every step of the way. Thank you for choosing FDR!

    Customer ServiceContract & TermsSales & MarketingPriceBilling

    Reviewed July 17, 2024

    Contacted numerous times and informed them that my estimated graduation date is 2 years past the original date we discussed when I signed up. I signed up for a two year program and pay more money a month so I could be done quicker and I’m estimated to be complete with their program in 4 years. $620.00 a month for 4 years is going to cost me the same amount than if I just paid the bills off myself. I was defrauded by this company, destroyed my credit, have two lawsuits against me currently, and receive no calls or emails from the company to discuss any of this. Also I did the math on my payments that are being made to them and 45% of all my payments made so far have gone towards fees. Total scam that I’m stuck in because if I stop paying I’ll be sued by more creditors.

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    Response from Freedom Debt Relief

    Anthony, we are sorry to hear that you feel mislead. Our program resolution time is typically 48-60 months, with some exceptions as each clients financial standing is different. In your agreement we have compared costs between our program and your different debt resolution options. An account specialist will be reaching out to address your concerns and the status of your program.

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    Staff

    Reviewed July 16, 2024

    When I was transferred the lady had a hard time directing me what to do on my dashboard. The man that I talked before her was very easy to understand. He helped me to understand the things that I was confused about. I am still having trouble understanding the dashboard.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Kim. We appreciate you bringing this to our attention. We're sorry to hear that you had difficulty with the dashboard instructions after being transferred, but we're glad that the previous representative was able to help clarify some things for you. We understand how important it is to have clear guidance, especially when managing your account. We'd like to ensure you have a smooth experience moving forward. Please don't hesitate to reach out to us directly for further assistance with the dashboard or any other questions you might have. We're here to help and want to make sure everything is clear and easy for you.

    Thank you for your patience and for being a valued member of our program.

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    Customer ServiceBillingTransparency

    Reviewed July 16, 2024

    Updated on 03/19/2025: Freedom Debt Relief gave me so much peace after I was drawing with not finding I weighed out, I was not able enough no sleep, eat and have a normal life. A member of my family mention me about FDR and was my only home. I been 1 year, I have my life back. They are always there when you need them. Thank you FDR.

    Original Review: Freedom, Debt Relief, relief is the first thing I started feeling when I decide to be in the program. No stress, no collectors or credit cards calls. I feel relief and peaceful. In only 3 month I got my first settlement. Working every day to get my freedom of my debts. Thank you freedom for being there for all my calls and concern.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with Freedom Debt Relief, Naomi! We're delighted to hear that joining our program has brought you relief and peace, with no more stress from collectors or credit card calls. It's fantastic to know that you received your first settlement within just three months and that you're making progress toward achieving freedom from debt. Thank you for trusting us and for appreciating our support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here for you every step of the way.

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    StaffBilling

    Reviewed July 16, 2024

    I’m very happy to enrolled here to resolve my debt problem. Now I have peace of mind regarding all my credit cards debt. You always been there for the customer like me who really needs help to solve the debt problems. Please continue with your good work for us. Only this program that I entrusted my needs, thank you so much.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience! We’re so glad to hear that you’re happy with your enrollment and that our program has given you peace of mind regarding your credit card debt. We truly appreciate your trust in our program. Thank you for your encouragement and for choosing us to assist with your needs. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We’re here for you!

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    Staff

    Reviewed July 16, 2024

    I love this program and what it has done to my debts! It has been so easy and everyone I have had the chance to speak with have been nothing but wonderful and so very helpful! I am so thankful for all this program has to offer!! I never thought I would ever be out of debt as soon as I will be because of this program! Thank you all so much!

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    Response from Freedom Debt Relief

    Thank you so much for your enthusiastic feedback, Kristine! We're thrilled to hear that you love the program and that it has made a significant impact on your debts. It's wonderful to know that your experience has been easy and that our team has been helpful and supportive throughout your journey. Your gratitude and kind words mean a lot to us. Helping you reach your goal of becoming debt-free is our top priority, and we're so glad to have been a part of your journey. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you for choosing our program and for your trust and appreciation!

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    StaffTransparency

    Reviewed July 16, 2024

    It’s wonderful. Don’t need to worry. Have you all, always keep me up to date. Would recommend it to all my friends. I love you all, life is so hard. To help is wonderful, it’s hard today world to make it and you all have made it great, thank you.

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    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Edna! We're so glad to hear that you’ve had a wonderful experience with us and that we’ve been able to keep you up to date and provide the support you need. Your kind words and willingness to recommend us to your friends mean a lot to us. We're here to help make life a little easier, and it's gratifying to know we've made a positive impact for you. Thank you for choosing FDR!

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    Staff

    Reviewed July 16, 2024

    It is going very good with FDR. I would never figure out if there was a company out there to lend Americans a hand to help with debt. The agents are very helpful and will the information they give is very clear. If anyone needs help with debt relief, you can count on FDR to help you out. Much appreciated.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience with FDR, Denise! We're delighted to hear that things are going well for you and that our agents have been helpful and clear in their communication. It's wonderful to know that you found the support you needed with us. We truly appreciate your trust and kind words. Thank you for your appreciation and for choosing FDR!

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    StaffBillingRates

    Reviewed July 16, 2024

    Freedom debt relief has been very helpful to me. The credit card companies are outrageous with their interest rates, and it is very easy to get into trouble with debt. Thanks to your company we have some relief. Thank you for all the help and support you have done for me. Dale

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Dale, for sharing your experience with Freedom Debt Relief. We're so glad to hear that we've been able to provide the help and support you needed. We understand how challenging it can be to manage debt, especially with high credit card interest rates. It's wonderful to know that our efforts have brought you some much-needed relief. Your kind words and appreciation mean a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out.

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    Reviewed July 16, 2024

    I haven''t had any problems. You are doing a great job. Thanks!!! I have being checking to see how my file is doing and found nothing wrong with my file ok!!! Yes I would recommend you to a friend and let them know you are doing great job!!!

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    Response from Freedom Debt Relief

    Thank you for your positive feedback, Ruben! We're thrilled to hear that you haven’t had any problems and that you’re satisfied with our service. It’s great to know that everything is in order with your program.

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    Punctuality & SpeedStaff

    Reviewed July 16, 2024

    Freedom Debt Relief has a team of people that will help you resolve your debt quickly. They are able to get settlements for you that reduce your debt by more than half in some cases. They give you peace of mind and the ability to be free of debt. This brings you a peace of mind and the ability to sleep well again at night instead of worrying about your debt.

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    Response from Freedom Debt Relief

    Cam, thank you for sharing your positive experience with Freedom Debt Relief! We’re delighted to hear that our team has been able to help you resolve your debt quickly and secure settlements that significantly reduce your debt. Please let us know how we can continue to support you!

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    Customer ServiceBilling

    Reviewed July 15, 2024

    In the beginning you are never really told about how bad the phone calls will be!! The credit card people are bad but it the big accounts that are not credit cards!! My problem is wouldn’t it be easier for you (FDR) to talk with them?

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    Response from Freedom Debt Relief

    Hi Andrew, thank you for your feedback. We understand creditor calls can be frustrating, which is why we have provided our clients with resources on their dashboard to help guide you through those difficult conversations. An account specialist will be reaching out to address your questions.

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    Customer ServiceStaffBilling

    Reviewed July 15, 2024

    I am so grateful that this company has compassionate customer services representatives, I’ve had to make some changes, I’ve had to divert payments and they are so understanding and never made me feel uncomfortable about it. They make me feel comfortable, they are always always friendly and very professional. I don’t know how you find these people, but I hope they’re being paid well because they are the best especially when there’s a problem. I never have an issue getting to customer service and I never have an issue after my call.

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    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Kathryn! We're thrilled to hear that our compassionate customer service representatives have made a positive impact on your experience. We understand that life can bring unexpected changes, and we're glad we could accommodate your needs without making you feel uncomfortable. Please let us know how we can continue to support you!

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    StaffRates

    Reviewed July 15, 2024

    Information accurate, friendly, sincere and real. Rep Jonathan appears to enjoy what he does. He is sincere in his actions and comments.. He enjoys serving his clients, and appears to in their mutual interest. If more representative work like this your business would be a lot more successful. I hope v they are being adequately compensated.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Beverly! We're delighted to hear that Jonathan has provided you with accurate, friendly, and sincere service. It's great to know that his dedication and enthusiasm are evident in his actions and comments. We take pride in having team members like Jonathan who truly enjoy serving our clients and have their best interests at heart. Your kind words about our representatives and their impact on our business's success are much appreciated.

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    Customer ServicePunctuality & Speed

    Reviewed July 15, 2024

    This is the best place I could have gone. Y’all have done exactly what I expected from you. Very glad I came here. If I call with a question I get an answer fast. The way you treat your customers is above and above expectations. Thank you so very much for everything that you do.

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    Response from Freedom Debt Relief

    Wendy, thank you so much for your kind words! We're thrilled to hear that your experience with us has met and exceeded your expectations. Providing prompt and helpful answers to your questions and treating our customers with the utmost care is our priority. We're glad you chose us, and it's wonderful to know that you're very satisfied with our service. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you again for your trust and appreciation!

    Verified purchase

    Reviewed July 15, 2024

    Following the death of my husband I was in a mess, financially and rather than addressing it I ignored it until I was in real trouble. It was either bankruptcy or a debt management company. I found Freedom Debt Relief and am so glad I did! Everything they said they would do, they have done. Always answer questions. It’s a tough time in life. It’s nice to have someone you trust on your side.

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    Response from Freedom Debt Relief

    Tambra, thank you for sharing your story with us. We understand how difficult it can be to face financial challenges, especially during such a tough time. We're honored that you chose Freedom Debt Relief and that we could be there to help you navigate through it. It's wonderful to hear that we have met your expectations and that you feel supported and trusted by our team. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here for you every step of the way.

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    Reviewed July 15, 2024

    My experience has been great. I can already see my credit improving. It was an easy process. I am very satisfied with my results. I would recommend if you don't have the money to pay off all your debt at once this is the way to go. I am very satisfied.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Evette! We're delighted to hear that you're seeing improvements in your credit and that the process has been easy and satisfying for you. Thank you for choosing FDR!

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    Customer ServiceStaffTransparency

    Reviewed July 15, 2024

    I would definitely recommend Freedom to my family members and also to my friends as well. Freedom finds an easy way to help me/you to work it out accordingly to your budget. Freedom also keeps me updated on any issues that I should sign or respond to. So please consider Freedom Debt Relief to help you with your situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Annette, thank you for recommending Freedom Debt Relief! We're thrilled to hear that you've had a positive experience with us. Ensuring our program aligns with your budget and keeping you informed every step of the way are priorities for us. We appreciate your trust and confidence in our services. If your family members or friends need assistance with their financial situations, we're here to help. Please feel free to refer them to us, and we'll ensure they receive the same level of care and support. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to support you!

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    Reviewed July 15, 2024

    I really wish there was more personal contact since we are very limited with technology. It makes me feel it's just a financial business with Freedom Debt. I realize technology is easier for many people but not all people are as adaptable as others. The business world has lost touch with human contact and rely too much on machines.

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    Response from Freedom Debt Relief

    Thank you for sharing your perspective with us, Carolyn. We understand that personal contact is important, especially for those who may not be as comfortable with technology. Your feedback is valuable, and we apologize if you've felt disconnected in any way. We strive to provide a balance of personalized service and efficient technology, but we appreciate your point about the importance of human contact. Please let us know how we can continue to assist you!

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    PriceStaffHonesty & Transparency

    Reviewed July 15, 2024

    While I appreciate the help in reducing my debt, I feel that your charge for doing this is expensive. I honestly think that you have done a really good job in helping me, I just wish I could be done with all of this sooner, in the last two yrs my end date has changed a few times.

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    Response from Freedom Debt Relief

    Hi Joan, we appreciate your feedback. We understand your frustration regarding your graduation date. An account specialist will be reaching out to address your questions.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed July 15, 2024

    Freedom provides guidance, coaching and encouragement throughout the process. Their negotiators are amazing to resolve debt with great savings. They are quick to respond to your questions and concerns in a very professional and polite manner. Would highly recommend them to anyone that is struggling on the vicious cycle of credit card debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Mack! We're thrilled to hear that Freedom Debt Relief has provided you with guidance, coaching, and encouragement throughout your journey. It's great to know that our negotiators have been effective in resolving your debt with significant savings, and that our team has been quick to respond to your questions and concerns in a professional and polite manner. Your recommendation means a lot to us, and we're here to continue supporting you on your path to financial freedom. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help!

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    Customer Service

    Reviewed July 15, 2024

    It's getting a little better the communication with them now. Still room for improvement but it's getting better. They are making the necessary efforts to ensure our relationship flourishes. The email process is evolving daily and the ability to forward any letters from creditors has become easier. Overall the communication process is getting better.

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    Response from Freedom Debt Relief

    Thank you for sharing your feedback, Thomas! We're glad to hear that communication with us is improving, and we appreciate your patience as we continue to enhance our processes. Ensuring a strong relationship and effective communication are priorities for us, and we're committed to making ongoing improvements. It's great to know that the email process and forwarding letters from creditors have become easier for you.

    Verified purchase

    Reviewed July 15, 2024

    This program works well because it's tailored to each client's situation from setup to deposits. And they are always willing to adjust it to suit your needs. You're always notified of all changes no matter what it is. Lastly someone is always available when needed to assist with any issues a client may have.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Beth! We're delighted to hear that you've found Freedom Debt Relief's tailored approach effective and accommodating to your needs. Ensuring you're informed of all changes and having someone available whenever assistance is needed are priorities for us. We're committed to providing the best support possible throughout your journey with us. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help!

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    Customer ServiceStaffEase of Use

    Reviewed July 15, 2024

    The sign up was easy and they were kind and did a great job of explaining how the program works. The phone call and the access to assistance appears to be easy to use. During the initial call, the program was explained and how it worked was explained in full. The person I spoke with answered any and all questions.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jeri! We're thrilled to hear that the sign-up process was easy and that our team was kind and thorough in explaining how the program works. It's great to know that you found the phone call and access to assistance user-friendly. We're glad that all your questions were answered during the initial call. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to support you every step of the way!

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    Refunds & PayoutsStaff

    Reviewed July 15, 2024

    If you have had a change in financial circumstances and have debt to pay off, I would definitely recommend Freedom Debt Relief. The program was explained so anyone can understand the steps and the attention they pay to your account was great. What a relief for anyone who have found themselves in a financial situation they did not expect.

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    Response from Freedom Debt Relief

    Thank you for your kind recommendation, Barbara! We're glad to hear that our program was clearly explained and that the attention we pay to your account has been helpful. It's our goal to provide relief and support for those facing unexpected financial situations, and we’re delighted to know that we could assist you. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help!

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    Staff

    Reviewed July 15, 2024

    Great experience in them helping me control my debt. And getting me on the right track of being debt free. Great company. 10 thumbs up. Would recommend them to people. Very professional and caring about your personal feelings about your circumstances excellent company. Would let them take care of all my personal debt. And thank you again for serving me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your enthusiastic feedback, Bruce! We're thrilled to hear that you've had a great experience with Freedom Debt Relief and that we're helping you get on the right track to being debt-free. We're grateful for your recommendation and are honored to assist with your debt. Thank you again for choosing us and for your appreciation. If you have any further questions or need assistance, please don’t hesitate to reach out.

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    Customer ServiceBilling

    Reviewed July 15, 2024

    The only thing they didn't tell me about is the constant calls from my creditors. I get uncontrollable with all the questions. They all want to work out a payment plan. I tell them I want to pay when I can. Then they want me to make my next payment and I can't tell them.

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    Response from Freedom Debt Relief

    Hi Beverly, thank you for your feedback. Creditor calls can be annoying, but a normal part of the process, as the creditor will attempt many times to get payment. We understand these conversations can be difficult, which is why we have resources in your dashboard to help guide you. Please let us know how we can continue to support you.

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    Staff

    Reviewed July 14, 2024

    Best experience I’ve ever had. They explained every step of the process so I could understand everything. And hope everything works out for me like was explained to me and the ladies that I talked to were very helpful and professional. Thank you for all y’all’s help and support. Have a very nice day. Thank you.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, James! We're delighted to hear that you've had the best experience with us. It’s great to know that our team explained every step of the process clearly. Your gratitude means a lot to us, and we're here to support you every step of the way. If you have any further questions or need assistance, please don’t hesitate to reach out. Have a wonderful day!

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    PriceHonesty & Transparency

    Reviewed July 14, 2024

    Three fees before they do anything. Smh. I can negotiate with the credit companies myself for no fee. One of my first issues with the last company I had was all the fees they charged me and did nothing. Person who set me up basically lied and gassed me up. Because the first thing I see is 3 fees.

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    Response from Freedom Debt Relief

    Hi, thank you for bringing this to our attention. We appreciate your feedback and want the opportunity to go over our fees and process with you. We have our banking fees and settlement fees disclosed in your debt settlement agreement, we do not charge any settlement fees until we reach a settlement. We are sorry to hear you feel this way, an account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed July 14, 2024

    I love FDR. This is the second time I am using them. I was debt-free the first time and I was doing good until I occurred a car accident and was out of work with my second job and got behind on my bills. Very convenient, easy payments. I love FREEDOM DEBT RELIEF. They’re awesome. …

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    Response from Freedom Debt Relief

    Thank you for your heartfelt feedback, Charlene! We’re so glad to hear that you love Freedom Debt Relief and that you've chosen to work with us again. It’s wonderful to know that our program helped you become debt-free the first time, and we're here to support you through your current situation. We're glad you find our payment plans convenient and easy. Your kind words and loyalty mean a lot to us. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

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    Staff

    Reviewed July 14, 2024

    I’m very satisfied with Freedom Debt Relief since day one. I’m just so stress relief we are older and one income so it was just perfect for us. Thank you thank you for all the help you have given us very appreciative.. I have recommended this program to my friends and relatives that have debt problems.. Thank you..

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, San Juanita! We're thrilled to hear that Freedom Debt Relief has been able to provide you with stress relief and support, especially given your circumstances. Your appreciation and recommendations mean a lot to us. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We're here to help!

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    Staff

    Reviewed July 14, 2024

    I am very pleased with this company. I can now see that you go all out for your customers and that means a lot to me. Thank you for all the help you are giving to me. I do appreciate all of the effort that all of you do to get me out of debt and I am so glad that I picked this company to work with me. I will certainly recommend you to others and let them know what a great job you do.

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Linda! Your appreciation motivates us to continue providing the best service possible. We’re glad you chose us to work with and are grateful for your recommendation to others. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to support you every step of the way!

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    BillingLoan Process

    Reviewed July 13, 2024

    After COVID I went heavy on my credit cards. I ended up with almost $15,000 of debt. Freedom Debt Relief got them settled for about half that. Thanks to their partner loan company I was able to settle all my debt. My loan paid all remaining debt, accelerated my program and in less than a year I will be credit card debt free.

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    Response from Freedom Debt Relief

    Christine it is great to heat about your success while working with us! The finish line is so close, keep up the great work!

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    StaffBilling

    Reviewed July 13, 2024

    I had a debt that I was having a problem paying. I felt comfortable with Freedom's name so I went with them. They made me feel really comfortable and not embarrassed about the position I had gotten myself in. I have a payment plan that I make every month. Customer support is wonderful. They are spot on. You can contact them when you need to. I haven't had a question that they couldn't answer. They seemed very knowledgeable of what they were doing and how the program would work. I was really impressed with the young lady I spoke with.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Alfreda! We're so glad to hear that you felt comfortable choosing Freedom Debt Relief and that we could make you feel at ease about your situation. It's great to know that our payment plan and customer support have been working well for you. We're especially happy that our team has been knowledgeable and responsive to your needs. Thank you for choosing FDR!

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    Punctuality & SpeedStaffTransparency

    Reviewed July 13, 2024

    Everyone at Freedom with whom I dealt was thorough, professional, empathetic, and patient. I was updated frequently concerning my progress. My questions and concerns were addressed promptly and clearly. I was apprehensive when I started the process, but my uneasiness was quickly allayed. Every step of the process was painless. A special shout out to Tykeisha for her help!

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Charles! We're thrilled to hear that your experience with Freedom Debt Relief has been positive and that our team was thorough, professional, empathetic, and patient. We're especially happy to hear about Tykeisha's excellent support—she will be delighted to receive your shout-out. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to support you every step of the way!

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    Punctuality & SpeedRefunds & PayoutsLoan Process

    Reviewed July 13, 2024

    All accounts not being dealt with because of waiting for funds are going into collections! Actually, would’ve been better if I’d gone with the debt relief loan programs. Would’ve paid back a little more but all would’ve been paid. Check into what you’re doing before signing with any form of debt relief no matter who it’s with.

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    Response from Freedom Debt Relief

    Hi Audrey, we understand why the waiting part of our process can be frustrating. The objective of our program is different from the objective of a consolidation loan. While our goal is to help you save time and money, we also understand things can change regarding your financial goals. An account specialist will be reaching out to address your options.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed July 13, 2024

    Began receiving past due statements + documents requesting payments on two very past due accounts. Called Marisa who advised me to send paperwork to FDR. Am waiting for confirmation of receipt of documents. I like that FDR wanted to review what I'd received. Am feeling comfortable FDR is handling my obligations very well.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Marilyn! We’re glad to hear that you felt supported by Marisa and that she advised you on how to handle the past due statements and documents. It's great to know that you appreciate our thorough review process and feel comfortable with how FDR is managing your debts. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We're here to help!

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    Staff

    Reviewed July 13, 2024

    Since I partnered up with Freedom Debt Relief, I no longer receive letters from my three creditors, have seen two settled, and the other one remaining, soon to be paid! The settlements have been amazing!! Thank you so much! May God continue to Bless your work, as you help so many folks!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words and for sharing your positive experience! We're thrilled to hear that partnering with Freedom Debt Relief has stopped the letters from your creditors and led to successful settlements, with just one remaining. We are very happy for you and your progress, James. Please let us know how we can continue to support you!

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    Refunds & PayoutsStaffBilling

    Reviewed July 13, 2024

    I fully intended to pay back debts before I found Freedom Debt Relief. However, by following the creditor's rules, I was just treading water and actually losing ground. The FDR program educated me regarding debt settlement and provided me with a plan. Now, I stand to become debt-free much faster than I could without the help of FDR, using just a single payment totaling far less than my previous combined debt payments. I am grateful for the reduction and eventual elimination of financial stress in my life.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marvin, thank you for sharing your story with us! We’re glad to hear that Freedom Debt Relief has been able to provide you with the education and plan needed to tackle your debts effectively. It’s wonderful to know that our program is helping you become debt-free much faster than you expected, with a single payment that’s more manageable. Keep up the great work!

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    Reviewed July 13, 2024

    Just entered program. But information is very complete. And representatives are very professional and knowledgeable. Look forward to be completely free of credit card debt ASAP. Hope to increase monthly deposit in next six months. Due to financial hardship in the past (death of husband and having only one income instead of two). Have been involved in debt consolidation and bankruptcy and have completed both programs. On Social Security which pays all my bills but leaves little compensation at end of month for extras therefore use of credit cards. Hope to be credit card free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Deborah. We're glad to hear that you've found the information provided to be complete and that our representatives have been professional and knowledgeable. We understand the challenges you've faced and are here to support you on your journey to becoming credit card debt-free. Your plan to increase your monthly deposit in the next six months is a positive step, and we’re here to assist you every step of the way. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re committed to helping you achieve your financial goals.

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    Staff

    Reviewed July 13, 2024

    Compassionate, knowledgeable, courteous. Took time so that I understood everything about the program. Easy to get ahold of when I had questions and concerns. I would recommend them to anyone that needed help. Looking forward to being debt free in three years. Thank you so much for your knowledge and support.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your heartfelt feedback, Marvalo! We're delighted to hear that our team has been compassionate, knowledgeable, and courteous throughout your journey with Freedom Debt Relief. Providing clear explanations and being accessible for your questions and concerns is very important to us. We're grateful for your recommendation and are excited to help you achieve your goal of becoming debt-free in three years.

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    MaintenanceStaff

    Reviewed July 13, 2024

    This service has helped me so much. I didn't know what I was going to do and had no one to turn to after my surgery. It was the first time I had been forced to stop working and I have no safety net. Freedom Debt was there for me and hope they can be there for others in such similar times of crisis.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Elizabeth! We’re so glad to hear that our service has been able to help you during such a challenging time. It’s heartening to know that we could be there for you when you needed support after your surgery. Keep up the great work and thank you for choosing FDR!

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    Staff

    Reviewed July 13, 2024

    Freedom Debt Relief contacted me back and we spoke. I don’t trust all that and I was hesitant at first. But I gave them a chance and they consolidated all that I owed. It’s been going well so far. The reps were determined to help me. They made sure I didn't overdo it and looked after me. I’d refer friends to Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Andrae! We understand that you were hesitant at first, and we’re glad you gave us a chance. It’s great to hear that things have been going well and that our representatives have been determined to help you, ensuring you made the right decision!

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    Punctuality & Speed

    Reviewed July 12, 2024

    This is the greatest move I ever made so far. Freedom Debt Relief have given me a new start in my life. So far they have settled one case and is on the way to settle another one. I’m happy how things are going for me. I have told a few of my friends about Freedom Debt Relief and they are just waiting to see how my case finishes.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your fantastic feedback, Oliver! We’re thrilled to hear that partnering with Freedom Debt Relief has been such a positive experience for you and that it's given you a new start. It’s great to know that we’ve already settled one account and are on the way to settling another. Keep up the great work!

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    Staff

    Reviewed July 12, 2024

    I am pleased with the assistance that I have received from the staff. Everyone is polite, positive, supportive and helpful. I could go on, but there isn’t enough recommended space. From the beginning all has been done to my satisfaction. I will tell anyone about my experience with you. I’m happy with my overall experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Donna! We're delighted to hear that you've had such a positive experience with our staff. It's great to know that our team has been polite, supportive, and helpful throughout your journey. Thank you for choosing FDR!

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    Staff

    Reviewed July 12, 2024

    They are on top of it all. Such a easy place to work with. They actually do all the work for you. I am looking forward to wrapping this all up. I don't know what else I can say. They have been very professional in handling this situation from the beginning

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Chuck! We're delighted to hear that you’ve found working with us to be easy and that we’ve been able to handle everything for you. It’s great to know that you’re looking forward to wrapping up your journey with us and that our professionalism has met your expectations from the beginning. If you have any further questions or need assistance as we move forward, please don’t hesitate to reach out. We're here to help!

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    Customer ServicePriceStaffBilling

    Reviewed July 12, 2024

    It is helpful program in resolving debt with a minimum amount monthly payment. The program is reliable affordable and excellent customer service. The customer representatives are available twenty four hours to answer questions and resolve any issues. Since I used this service works good for my current debt situation I have I recommend

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your positive feedback, Ahmad! We're glad to hear that our program has been helpful in resolving your debt with manageable monthly payments. It's great to know that you find our service reliable, affordable, and that you've had excellent experiences with our customer service team. Thank you for choosing FDR!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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