Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,921,919 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 13 Reviews 2035 - 2235
    Verified purchase

    Reviewed Aug. 30, 2024

    With 3 of my 6 debts now addressed and in settlements, I have mixed feelings. The fees are a very big burden that was not discussed at all and seems to be stifling further progress. Still happy though with the actions taken. Law firm wasn't the easiest to work with though. I'm hopeful for an improved experience by the end!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kevin, thank you for sharing your thoughts and honest feedback. That is great to hear that half of your enrolled accounts are already in settlements! We do disclose fees during enrollment and during your welcome call, and the fees are included in the estimated program cost. We appreciate your honesty and your feedback will help us get better in certain areas. If you have any questions or need further assistance, we’re here to support you through the rest of your journey!

    Verified purchase
    Staff

    Reviewed Aug. 29, 2024

    I found the staff very helpful and more than a little patient with my lack of knowledge when it comes to technology. They made me feel there is light at the end of this awful mountain of debt. Glad that I spoke with them. Would highly recommend them to anyone in debt and looking for a path to financial freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Michael! We’re so pleased to hear that our team was patient and helpful, especially when it came to navigating your dashboard. It’s wonderful that you’re feeling hopeful about your journey to financial freedom. Your recommendation means a lot to us, and we’re here to support you every step of the way.

    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed Aug. 29, 2024

    Freedom Debt Relief has been so easy to work with. They’re understanding and non-judgmental. They were able to take my high interest loans where other consolidation companies were not willing to accept them. For me, the first few weeks were stressful, but it had nothing to do with FDR. It was a big decision and one I didn’t take lightly, BUT I’m working towards being debt free within a two year period (with making extra payments) and that’s a really nice thought. Give them a call, they can help you become debt free too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Pamela! We’re glad to hear that working with Freedom Debt Relief has been smooth and supportive. We understand how significant a decision like this can be, and it’s great to know that you’re on track to becoming debt-free. Your story is inspiring, and we appreciate your recommendation. Thank you for choosing FDR!

    Verified purchase
    Staff

    Reviewed Aug. 29, 2024

    Very happy with the results I got and great people to work with. Always there to answer any questions I had through the whole process. I would definitely recommend this program to friends and family members. I hope people who need help find this program and the people here to help them like they have helped me in this situation

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Cory! We’re thrilled to hear that you’re happy with the results and that our team has been there for you every step of the way. Your recommendation means a lot to us, and we hope others in need of help find the same support and success you’ve experienced. If you or anyone you know ever needs anything, we’re here to help!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 29, 2024

    The rep I spoke with was very helpful in getting me started. I look for to seeing what this company is going to do to help clean this up. Thank you for all the hard work you guys put in to helping others. The communication and dedication does not go unnoticed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Kerri! We’re glad to hear that the representative was helpful in getting you started and that you’re looking forward to seeing the progress. We appreciate your recognition of our hard work and dedication. Your feedback motivates us to continue providing excellent service, and we’re here to support you every step of the way. If you have any questions or need assistance, don’t hesitate to reach out. Thank you for trusting us!

    Verified purchase
    Staff

    Reviewed Aug. 29, 2024

    I've spoken to some very Friendly people. They answered all questions with confidence and concern. I love the way they stay in contact with me about what's going on. Mostly, I love that I don't have deal with anyone harassing me to collect money. I highly recommend Freedom Debt Relief. Thanks for everything. ❤️

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Alberta! We’re delighted to hear that you’ve had positive experiences with our friendly and attentive team. It’s great to know that you appreciate the regular updates and the relief from collection calls. Your recommendation means a lot to us, and we’re grateful for the opportunity to support you. If you need anything else, we’re always here to help.

    Verified purchase
    Staff

    Reviewed Aug. 29, 2024

    Advisor and representative are Very professional when I have questions or a doubts. They always guide me with the best option. Also done with negotiating all my cards.. I'm so excited, thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Ana! We’re thrilled to hear that our advisors and representatives have been professional and helpful in addressing your questions and concerns. It’s great to know that the negotiations have been successful and that you’re excited about the progress. We appreciate your kind words and are here to support you as you continue on your path to financial relief. Thank you for choosing us!

    Verified purchase
    Billing

    Reviewed Aug. 29, 2024

    You explain how the program works and so far I will tell my friend about your program work and how long it will take to get out of debt. You texted me to let me know that you got your first payment and you let me know about the first credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Donald! We’re glad to hear that the explanation of the program has been clear and helpful for you. It’s great to know that you’re sharing your positive experience with friends and that our updates about payments and settlements have kept you informed. If you or your friends have any more questions or need further assistance, we’re always here to help. Thank you for your support and for spreading the word!

    Verified purchase
    Staff

    Reviewed Aug. 29, 2024

    I am so thankful for Freedom Debt Relief. I would never be where I am now without them. This was the best decision I've ever made. They have been there for me through the worst beginning stages, as they are through the best parts. I recommend if you want help to resolve your debt this is the company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your heartfelt words, Kimberly! We’re thrilled to hear that Freedom Debt Relief has made such a positive impact on your journey and that you’re pleased with the support you’ve received throughout. Your recommendation means a lot to us, and we’re here to continue supporting you every step of the way. If you ever need anything, don’t hesitate to reach out. We’re grateful to have been a part of your path to financial relief!

    Verified purchase
    StaffBillingLoan Process

    Reviewed Aug. 28, 2024

    Help me with my credit card and loans to get them paid down and low payment and very friendly on how they talk to me about it and also they made me aware of how much I still need to pay them off to get out of debt. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marjorie, thank you for sharing your experience with us! We are happy to hear that our program has met your needs! Keep up the great work!

    Verified purchase
    Staff

    Reviewed Aug. 28, 2024

    Working so far, have no complaints about anything. It does take a bit of time but it all comes out in the wash at the end. Not much else I have to say about it. Other than it does seem like a good program. It could be helpful for many, many people

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Sharon! We’re glad to hear that things are working well for you and that you find the program to be a good option. We understand that it takes time, but we appreciate your patience and positive outlook. If you have any questions or need further assistance, we’re here to help. Thank you for your support and for choosing FDR!

    Verified purchase

    Reviewed Aug. 28, 2024

    No problem at this time. I am totally pleased with the way my program is working. They are always ready to talk with me whenever I need information about my account. I would recommend Freedom Debt program without hesitation. I am looking forward to continuing to work with FDR to resolve my debt issue.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Anthony! We’re glad to hear that you’re completely satisfied with your program and our support. It’s great to know that our team is always available to assist you whenever needed. We appreciate your willingness to recommend Freedom Debt Relief and look forward to continuing to work with you towards resolving your debt. If you need anything, don’t hesitate to reach out!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 28, 2024

    I have been more than happy with my experience with Freedom Debt Relief. I love that they are actively working to get my debt taken care of. It's nice to know I can add a new debt if needed. Customer service is great and it is a fantastic program. I would most definitely recommend them to my friends and family. As a matter of fact, I already have a couple of times.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Jennifer! We’re thrilled to hear that you’re so pleased with your experience and that you appreciate our proactive approach to managing your debt. It’s great to know that our customer service and program have met your needs, and we truly value your recommendations to friends and family. If you ever need anything or have any questions, we’re here to help!

    Verified purchase
    Customer Service

    Reviewed Aug. 27, 2024

    Does not report to text or answer phones nor answers emails. Starting to regret getting Freedom Debt Relief. I’ve tried to text, call, all I get is an automated message with no way to talk to a person.? They don’t respond to emails either. This is no way to do business. I’m tempted to find another debt relief service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    John, thank you for your feedback. We are sorry to hear that this as been your experience. An account specialist will be reaching out to address this situation and answer any questions you may have.

    Verified purchase
    Staff

    Reviewed Aug. 27, 2024

    Patrick was very patient and professional enjoyed. Looking forward to help in getting my finances in order and relieving the stress involved. It's a great alternative to bankruptcy. More companies should do this type of help. I plan on referring FDR to my friends and family ASAP. Hoping to see results soon.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, David! We’re delighted to hear that Patrick provided the patience and professionalism you needed. It’s wonderful that you’re feeling positive about getting your finances in order and finding relief from the stress. We agree that this approach can be a great alternative to bankruptcy, and we truly appreciate your willingness to refer us to your friends and family. We’re here to support you every step of the way and look forward to helping you achieve the results you’re hoping for.

    Verified purchase
    BillingTransparency

    Reviewed Aug. 27, 2024

    Consolidated all my credit card debt. They explained everything to me, answered all my questions, and have maintained contact. Keeping me updated with how everything is going. They have already had one card accept the terms and were able to pay off that bill. I would definitely recommend them to friends and family.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Arthur! We’re glad to hear that the debt settlement process has been clear and that our team has kept you informed every step of the way. It’s great that one of your cards has already been settled and that you’re seeing progress. We appreciate your trust and your willingness to recommend us to your friends and family. We’re here to continue supporting you on your journey to becoming debt-free.

    Verified purchase
    Sales & MarketingBilling

    Reviewed Aug. 27, 2024

    It was easy to do and is progressing quicker than I expected. I am pleased with the service that Freedom Debt Relief is giving. I feel like I can lower guard and it is not a scam. I would recommend freedom debt relief to someone else in need of getting rid of credit card debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Betty! We’re glad to hear that the process has been easier and faster than expected. It’s wonderful that you feel confident in our service, and we appreciate your trust in us. Your recommendation means a lot, and we’re here to support you every step of the way in eliminating your credit card debt.

    Verified purchase
    PricePunctuality & Speed

    Reviewed Aug. 27, 2024

    I’m really pleased with how fast they start working on my debt. Only been two months in working with Freedom and they already started working with some of my creditors. I’m very grateful for their services. Would highly recommend them if you’re looking to clear up your debt. Freedom gave me more money in my pocket every month and peace of mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Melissa! We’re thrilled to hear that you’ve seen quick progress in just two months. It’s great that Freedom Debt Relief has already started working with your creditors and that you’re feeling the benefits of more money in your pocket and peace of mind. We appreciate your recommendation and are here to continue supporting you on your journey to financial freedom.

    Verified purchase
    PriceStaffBillingCommunication

    Reviewed Aug. 27, 2024

    Keeps me informed about everything they do with my account. I can log in and see exactly what is done and what the next process will be. Payments are very affordable, and I get a sense of relief when I see things actually happening. Freedom Debt Relief is the perfect name for this company, and I am very Happy that I went to them for help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Laura! We’re glad to hear that you feel well-informed and reassured throughout the process. It’s great that the online access and clear communication have given you peace of mind, and we’re thrilled that you find the payments affordable. Your satisfaction means everything to us, and we’re happy you chose Freedom Debt Relief to help you on your journey to financial freedom.

    Verified purchase
    Customer ServicePriceBillingLoan Process

    Reviewed Aug. 27, 2024

    With the cost of living on the rise, I found myself using credit cards and loans to eat and live. Being on a fixed income, I was totally fixed. Things were getting harder and harder to pay. I reached out to Freedom Debt and they responded. Thank you, I do not feel down and out now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your story, Janice. We understand how challenging it can be with the rising cost of living, especially on a fixed income. We’re glad that Freedom Debt Relief could step in and provide the support you needed during this tough time. It’s wonderful to hear that you’re feeling more hopeful now. If you ever need anything else, we’re here for you.

    Verified purchase
    Billing

    Reviewed Aug. 27, 2024

    I'm more than halfway through my 3 year term and it's been a breeze. Very little interaction, which I love. You make your monthly payments and they send you a E-Mail when they have relieved an debt. Easy as that. This has been a great experience for me so far. You can also pay a little more if you would like to have your debt go by faster.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Amber! We’re glad to hear that the process has been smooth and easy for you. It’s great to know you’re more than halfway through your term and that you’ve found the program convenient. We appreciate your feedback and are here to support you as you continue towards financial freedom.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 26, 2024

    So far my experience has been excellent. Freedom has helped me take some great strides to get my debt under control. I appreciate the support I got from the lawyers that was provided without which I would have not known what to do. Thanks for your help. It has been great working with this company. Can't wait to graduate.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Taquisha! We’re thrilled to hear that Freedom has helped you make significant progress in getting your debt under control. It’s great to know that the support from our legal team made a difference for you—we’re here to guide you every step of the way. We’re equally excited to see you graduate and achieve your financial goals. If you need anything as you continue your journey, we’re always here to help. Thanks again for your kind words!

    TechStaffBillingTimeliness

    Reviewed Aug. 26, 2024

    I trusted this company to negotiate my credit card debt. I was told to stop making the payments so they could negotiate with the creditors even though I was not behind on any of my accounts but I did as they said. They removed 4 of my biggest accounts from the program, despite them being off the contract, without ever contacting me. It wasn’t until I started receiving collection notices from these accounts that were supposed to be taken care of but weren’t that I contacted this company and which is how I found out. Took weeks to get any information or paperwork from them. Needless to say, they left me worse off than I was before enrolling in their program! I wouldn’t recommend their services to my worst enemy!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Laura, thank you for your feedback. We are sorry to hear this has happened, in order to remove an account from the program, we need client authorization over the phone or this can be done from the client dashboard. An account specialist will be reaching out to address this situation.

    Verified purchase
    Customer ServiceBilling

    Reviewed Aug. 26, 2024

    Read your documents before signing up with Freedom. It's really important, I didn't and now I'm getting sued by one of my credit cards. It's better just to settle on your own and when I stopped paying a year ago some credit cards call me to tell me that they haven't heard from Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lidia, thank you for sharing your experience with us. We know how stressful legal accounts can be, and we are sorry to hear that you have to go through this, our legal partners will be with you every step of the way. An account specialist will be reaching out to answer any questions and guide you through this process.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 26, 2024

    They are very understanding and kind when working through this difficult time in my life. As a man it was so hard to admit I needed help. Pride is hard to overcome when you need help and they were able to help me get back on track. If you are in a difficult spot with debt get help they offer. It's easy, apply online and just pick up the phone when they call. Let them help you like they helped me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Hans. We’re honored that you trusted us during such a difficult time, and we’re glad we could help you get back on track. Admitting you need help isn’t easy, and your words will surely resonate with others facing similar challenges. We’re proud to have been there for you, and we appreciate your encouragement to others who might be struggling. Thank you for choosing FDR!

    Verified purchase
    StaffHonesty & Transparency

    Reviewed Aug. 26, 2024

    Very professional and compassionate and employee friendly and fun. They handled my situation very well and I can honestly say that I enjoyed the conversation and the way you handled the questions and the way that you answered them. I really enjoyed the conversation that I had with the agent that handled my situation and I was pleased with the outcome and I will recommend you every single person that I know.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Frederick! We’re thrilled to hear that you had such a positive and enjoyable experience with our team. It’s wonderful to know that our professionalism, compassion, and approach to handling your situation left such a strong impression. We’re especially glad that the conversation with our agent was both pleasant and helpful, and we appreciate your willingness to recommend us to others. Thank you for choosing FDR!

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 26, 2024

    I have been with Freedom since mid-May 2024, and I am truly happy with their swift resolutions to my debt. When I started, I did not think I would make through the whole program, but so far it has been a great experience. It still early on in the process and hopefully it will remain on track, but we will just need to wait and see.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jerry! We’re delighted to hear that you’ve been happy with the swift resolutions to your debt since joining us in mid-May. It’s understandable to have some uncertainty at the start, but it’s great to know that your experience has been positive so far. We’re committed to keeping everything on track and are here to support you every step of the way. If you have any questions or need assistance as you continue through the program, don’t hesitate to reach out. We’re rooting for your success!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 26, 2024

    The program setup and help I’ve received has been great so far. I appreciate the kindness and understanding of the team. From the intake to the reminders via email the program provides a great amount of support. I am confident I will be able to achieve my financial goals. Thank you for your help and guidance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Justin! We're delighted to hear that you've had a positive experience with Freedom Debt Relief so far. It's wonderful to know that our team's kindness and understanding have made a difference for you. We're committed to providing the support you need every step of the way, from the initial setup to the ongoing reminders and guidance. Your confidence in achieving your financial goals is inspiring, and we're honored to be part of your journey. If you ever need anything, please don't hesitate to reach out—we're here to help!

    Verified purchase
    Staff

    Reviewed Aug. 24, 2024

    EXCELLENT SERVICE. Would recommend to a friend or a relative. EVERYONE was ALWAYS helpful!!! Very kind! Also, VERY INFORMATIVE, ALWAYS FELT SATISFIED, with the help, I received!!!! Should I need, their services again, I would DEFINITELY would return to them, FOR SURE!!! THANK YOU ONCE AGAIN!! INVALUABLE SERVICE! VERY CONSCIENTIOUS WORKERS!!! KEEP UP THE GOOD WORK!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your enthusiastic feedback, Elsa! We're thrilled to hear that you've had such a positive experience with our service. It's wonderful to know that our team was always helpful, kind, and informative, and that you felt satisfied every step of the way. Your recommendation means the world to us, and we truly appreciate your trust. If you ever need our services again, we'll be here to support you with the same level of dedication. Thank you once again for your kind words—your encouragement motivates us to keep up the good work!

    Verified purchase
    Customer Service

    Reviewed Aug. 24, 2024

    I have had nothing but great experiences with the customer service offered by anyone I've spoken to. So far the only not great experience is how long each debt takes and dealing with my creditors. I just don't know how my credit will ever recover from this which sticks me without being able to move or buy a new car.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Christina, thank you for your kind words about our customer service team—we’re glad to hear that you’ve had great experiences with everyone you’ve spoken to. We understand that the time it takes to settle each debt and the difficulties with creditors can be challenging. While the process can be lengthy, many clients see their credit improve over time as debts are resolved, allowing them to regain financial flexibility. We’re here to help you navigate these challenges and provide guidance, please let us know how we can continue to support you! Thank you for choosing FDR!

    Verified purchase
    StaffBilling

    Reviewed Aug. 23, 2024

    I am very pleased. I have had a lot of things going on. I was forced to quit my job due to threats of physical abuse. My husband has had several surgeries due to an infection in his heart and the people I have dealt with have been very supportive and willing to help me any way they could which was wonderful. It took a big burden off my shoulders. They even lowered my payment to what we could afford so yes everyone I have talked have been great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your story with us, Laura. We’re deeply sorry to hear about the challenges you and your husband have faced, and we’re glad that our team could provide the support you needed during such a difficult time. Knowing that we could help lift some of the burden off your shoulders and adjust your payment to something more manageable means a lot to us. Your kind words about our team truly resonate, and we’re here for you whenever you need us. Wishing you and your husband continued strength and better days ahead.

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Aug. 23, 2024

    We have used Freedom Debt Service before when we were successful in paying off almost $60000 in various credit cards. Recalling details of the payment, FDR was able to reduce the total payment to the tune of 40 percent. FDR was also very flexible in accommodating the payment date change. Overall, good and prompt service was provided by FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Sarat! We’re thrilled to hear that Freedom Debt Relief helped you successfully pay off nearly $60,000 in credit card debt with substantial savings It’s wonderful to know that our flexibility in accommodating payment date changes and our prompt service made a positive impact on your journey. We appreciate your trust in us and are glad we could assist you in achieving financial freedom. If you ever need further support or know someone who does, we’re here to help!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 23, 2024

    Very professional, courteous and knowledgeable. Best place for getting those high debts lowered as quickly as possible. I'm so glad to have found Freedom Debt Relief when I did. My credit score has already improved and I've learned a lot. Thank you so much again and I will refer you to others.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Doreen! We're thrilled to hear that you've had such a positive experience with Freedom Debt Relief. It's great to know that our professionalism, courtesy, and knowledge have made a difference in your journey to reduce your debts. We're especially happy to hear that your credit score has already improved and that you've gained valuable knowledge along the way. Your recommendation means a lot to us, and we're grateful for your trust.

    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed Aug. 23, 2024

    What a big relief to have FDR handle my debts for me! Would recommend them highly if you are overwhelmed with debts. Great customer service and my financial advisor James was great in getting me started to financial freedom! Should have done this a few years ago and not have to pay high interest every month with minimum payments and principal remains high. Happy I signed up with FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Jennie! We're so pleased to hear that Freedom Debt Relief has provided you with the relief you were seeking. It's great to know that James was able to guide you on your path to financial freedom, and we're thrilled that you're happy with your decision to join our program. We understand how frustrating it can be to deal with high-interest debts and are glad we could help you take control. Your recommendation means a lot to us. We're here to support you every step of the way, so please don't hesitate to reach out if you need anything!

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Aug. 22, 2024

    I have only been with Freedom Debt Relief for a few months, but so far, everything is okay. The person that I spoke with was willing to help me. She listened to my questions and concerns. She had all the answers, and she didn't rush. She was very patient. And to me, that's very important when you speak to the representatives over the telephone. I did like that about the person I did speak with. I have logged into their website. It seems like all the information that I need is there. Overall, I really need help with this debt problem and so far, Freedom Debt Relief is the only one that has been willing to help me out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Tara! We're glad to hear that your experience with Freedom Debt Relief has been positive so far. It's wonderful to know that our representative took the time to listen to your questions and concerns, providing you with the answers you needed without rushing. We believe that patience and understanding are key to delivering the best support possible, so we're glad you felt that during your call. It's great that you've found our dashboard helpful as well. We're here to support you every step of the way, and we're committed to helping you overcome your debt challenges. Please don't hesitate to reach out if you need anything—your success is our priority!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBillingLoan ProcessRatesTransparency

    Reviewed Aug. 22, 2024

    Updated on 11/09/2025: I have been enrolled in the Freedom Debt Relief Program since November of 2022. When I enrolled the program, I had 25 credit cards and 1 personal loan totally (26) accounts. Total debt was $46,728. As of today, November 8, 2025 Freedom Debt has help me pay off 13 of the creditors totally $16,417. The other 13 remaining (creditors or accounts that are in Process) total is $30,311. These 13 accounts are being paid each month with the funds I deposit in my Freedom Debt Relief Account and my payment status are current and up to date on all them. In closing Freedom Debt Relief has saved me thousands in just the interest alone. I would like to say that I really appreciate all the support and help the Freedom Debt Relief Program has given me and, continues to give me. Thank you.

    Updated on 03/19/2025: I have been with Freedom Debt Relief for approximately 2 1/2 years. I came into the program with 26 credit cards and or loans totaling $47,628 and have repaid $15,430. I am very happy that I am enrolled in the program. For many of the cards I had, I only made minimum monthly payments, and the debt was not going down. Without Freedom Debt Relief, I would still be paying hundreds of dollars in just the interest per year plus, I would still have 26 credit cards or loans. Twelve (12) of my credit cards/loans are completely paid off. Ten (10) are in the process of being paid back monthly and 4 are upcoming. I am very grateful for all the help I am receiving and all the help I have received thus far. Thank you.

    Original Review: I've been enrolled in Freedom Debt Relief for 22 months and I am glad I enrolled in it. When I joined the program I had over 26 credit cards and/or loan totally over 46,000 in debt. As of today, FDR has help me pay off 6 creditors and I have over $9,000 less debt. .I also have 12 creditors that is currently been paid on each month and the interest on these cards have stopped. The rest of the creditors that I owe will be negotiated at a later date and be paid off. I'm very grateful for the Freedom Debt Relief Program. They have saved me thousands of dollars. in interest and on final settlement amounts. Thank you.

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    Response from Freedom Debt Relief

    Thank you for sharing your incredible progress, Keith! We're so glad to hear that Freedom Debt Relief has been a positive experience for you. It's amazing to see the strides you've made—paying off 6 creditors and reducing your debt by over $9,000 is no small feat! We're pleased that our program has helped you stop interest on your remaining accounts and set you on a clear path toward financial freedom. Your determination is truly inspiring, and we're grateful to have been a part of your journey. Please don't hesitate to reach out if you need anything as you continue on this path. Keep up the great work!

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    Reviewed Aug. 22, 2024

    Yes I would recommend Freedom Debt Relief to everyone, not only my friends, but to all! Freedom debt relief has saved my life! FDR Was awesome to me! FDR was there for me whenever I had a question or a concern! It didn’t matter how many times I called, every representative was very friendly and took care of all of my needs!

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    Response from Freedom Debt Relief

    Temeka, thank you so much for your heartfelt recommendation! We're truly honored to have been a part of your journey, and it means the world to us that you feel Freedom Debt Relief has made such a positive impact on your life. We're glad our team could be there for you every step of the way, answering all your questions and concerns with care. Your kind words about our representatives mean a lot, and we'll continue striving to provide the same level of support to others. Thank you for spreading the word, and we're here for you whenever you need us!

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    Reviewed Aug. 22, 2024

    FDR has been great to with. It has relieved a stress from my life of worrying about how to make ends meet. In addition it would have taken me years to pay off my debt which I will accomplish within three years. They welcome additional payments if you can afford to reach your graduation date early.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jeaneyse! We're so glad to hear that Freedom Debt Relief has helped ease the stress in your life and provided a clear path to financial freedom. It's great to know that you're on track to accomplish your goals within just three years! We always welcome additional payments, as they can help you reach your graduation date even sooner. We're here to support you every step of the way—please don't hesitate to reach out if you need anything. Keep up the great work!

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    Customer ServiceRates

    Reviewed Aug. 22, 2024

    I did the enrollment right over the phone and it was easy. They're doing a good job and they got my best interest at heart.

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    Response from Freedom Debt Relief

    Hi Sheri, it is great to hear that our team has been able to provide you with the support you needed!

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    Customer Service

    Reviewed Aug. 22, 2024

    Freedom Debt Relief is very easy to follow and the support seems good. Looking forward to working with them. It will be nice to be out of debt once the program is complete. Thank for the good customer support. Already my cash flow has improved greatly. Thank you again for the great customer service.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Jule! We're thrilled to hear that you're finding Freedom Debt Relief easy to follow and that our support has been helpful. We're dedicated to making your journey to debt freedom as smooth as possible. It's wonderful to hear that your cash flow has already improved significantly! Please don't hesitate to reach out if you have any questions or need further assistance along the way. We're here to support you every step of the way toward achieving your financial goals.

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    Staff

    Reviewed Aug. 22, 2024

    I haven't been working with them long but so far they're great. They explained the plan so that I understood what was going to happen very clearly to me and I understand very clearly. So far I'm very satisfied with what's happening with my case and they're on top of everything.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Roslyn! We're delighted to hear that our team has been able to explain the plan clearly and that you feel confident in the process. It's our priority to ensure that you feel informed and supported every step of the way. Thank you for choosing FDR!

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    StaffBillingCommunicationFollow-Through

    Reviewed Aug. 22, 2024

    Freedom is great to work with. They do what they say they’re going to do. They keep me informed every step of the way. Everyone I speak with is very friendly and cordial. They negotiated my first settlement after just one payment and I was surprised at how much they negotiated it down.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Darryl! We're thrilled to hear that your experience with Freedom Debt Relief has been so positive. It's great to know that our team has kept you well-informed and that your first settlement exceeded your expectations. We pride ourselves on delivering on our promises and ensuring that every step of the process is clear and supportive. Please let us know how we can continue to support you!

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    Staff

    Reviewed Aug. 22, 2024

    I am happy with this company. The people are very kind and patient. They go over everything with you step by step and are willing to answer any questions that you may have. They are also available any time if you have questions that come up, I am glad that I inquired about them.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience with us, David! We’re delighted to hear that you’ve had a great experience with our team and that their kindness and patience have made a difference for you. It’s our priority to ensure you feel informed and supported every step of the way, and we’re glad that our availability and thorough approach have been helpful. Thank you for choosing FDR!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 22, 2024

    I called a month ago and had a very frustrating conversation with a representative and actually said I had to end call because he wasn’t helping me at all. I called back a few hours later and received excellent customer support and she explained more about the balance process and how creditors are paid. Just hit my 1 year in program and seeing some progress is extremely refreshing. Thank you!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Renee. We apologize for the frustration you felt during your initial call, but we're glad to hear that our team was able to provide you with the support and clarity you needed on your second call. It's great to know you're seeing progress as you reach your 1-year mark in the program—that's an important milestone!

    We appreciate your patience and commitment to the process, and we're here to support you every step of the way. Thank you for choosing FDR!

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    Staff

    Reviewed Aug. 21, 2024

    Everything was outstanding.

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    Response from Freedom Debt Relief

    Thank you for your review, Leonard!

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    Staff

    Reviewed Aug. 21, 2024

    You have been a very helpful in helping me with my debt and resolving my debt issues and I would recommend you to any other person to contact you for assistance with their debt management as well thank you very much for all your hard work and I hope you can help others out with their debt forgiveness in a timely manner as mine

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Anthony! We’re thrilled to have been able to assist you in resolving your debt issues, and it means a lot to us that you would recommend our services to others. Your appreciation for our hard work is truly valued, and we're glad we could help you in a timely manner.

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    Customer ServiceStaff

    Reviewed Aug. 21, 2024

    Make my debt more manageable being able to save a little every month. I would recommend your service to anyone in need of debt relief. Customer service has answered all my questions. Needed legal advice and they helped me out. I will feel so relieved in 3yrs when I've completely wipe my debt out.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Daniel! We’re so glad to hear that our service has made your debt more manageable and that you’re able to save a little each month. It’s great to know that our customer service team has been there to answer all your questions and our partners provided the legal advice you needed. We're excited for you as you work toward becoming completely debt-free in the next few years. Your recommendation means a lot to us, and we’re here to support you every step of the way. If you ever need anything, don’t hesitate to reach out. Thank you for trusting Freedom Debt Relief with your journey!

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    Customer ServiceStaff

    Reviewed Aug. 21, 2024

    The debt consultant of FDR called me and asked me for my debts and asked me to upload my debts. I uploaded the debt. They got back to me and gave me a plan on what I could do and how much it would be every month. They took care of all my debts and didn't play any games. They put me on the program and got almost all my debts so far taken care of. I still have three accounts with them. I had one that went to court. They got the attorney and the attorney went into court and advised me of what was going on. They send me a monthly statement on what's going on. Any time I have any problems, I upload the information that's needed. If I have customer service questions, I call and I'm able to talk to them all the time. FDR is a good company. I'm perfectly happy with them.

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    Response from Freedom Debt Relief

    Tricia, thank you so much for sharing your detailed experience with Freedom Debt Relief! We're glad to hear that our debt consultants were able to provide you with a clear plan and that you've seen significant progress in resolving your debts. It's great that the process has been straightforward and that our team has been there to support you, even when legal matters arose. We’re happy that you find our monthly statements and customer service helpful in keeping you informed and confident in the process. Your satisfaction is our top priority, and we're thrilled to know that you're perfectly happy with our service. If you ever need anything, we're always here to assist you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 21, 2024

    I have received prompt, courteous, and professional assistance. The process working with Freedom Debt Relief has been encouraging and positive. It's been easy to contact them and their return response has always been prompt. Their guidance and instructions has been easy to understand. They have kept me informed about personal plan process. Thus far everything has been going smoothly. Thank you

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    Response from Freedom Debt Relief

    Thank you so much for your feedback, Lisa! We're thrilled to hear that you've had such a positive and encouraging experience with Freedom Debt Relief. It's great to know that our team has been prompt, courteous, and professional in assisting you. We’re glad that our guidance has been clear and that you’ve felt well-informed throughout the process. We're committed to making sure everything continues to go smoothly. If you ever need anything, don't hesitate to reach out. Thank you for choosing us to help you on your journey to financial freedom!

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    Reviewed Aug. 21, 2024

    Freedom Debt Relief has been has been great at getting all my debt solved and answering any questions I had along the way. Was able to get my total debt down by almost half and were able to get me out a legal battle with a credit card company. 100% glad I went with freedom with my debt.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Jarryd! We're so glad to hear that Freedom Debt Relief has been able to help you reduce your debt by nearly half and successfully resolve your legal situation with a credit card company. It's wonderful to know that we've been able to answer your questions and support you throughout the process. Your satisfaction means everything to us, and we're thrilled that you’re 100% glad you chose Freedom Debt Relief. If you ever need anything else, we're here for you!

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    Staff

    Reviewed Aug. 21, 2024

    This company is amazing!!! They are helping me get out of debt! I could not be happier!!! They keep me in the loop of everything that is going on, and before they do anything they always ask if I agree... I would recommend anyone that is having debt problems to go through this company... Thank all of you..

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    Response from Freedom Debt Relief

    Thank you so much for your enthusiastic feedback, Paul! We're thrilled to hear that you're happy with the progress you're making and that our team is keeping you informed every step of the way. It's important to us that you feel involved and in control of your debt relief process, and we're glad to know that you appreciate our approach. Your recommendation means the world to us, and we're honored to be a part of your journey toward financial freedom.

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    Punctuality & SpeedBilling

    Reviewed Aug. 21, 2024

    I was drowning in credit card debt. It was stressing me out, but then I signed up with freedom, debt relief, and they have been making waves in paying off my debt. I skeptical at first because I was told to stop making the payments and I did not want to be late on making my payments. However, it worked out and I am seeing the results. My credit score dropped initially, but it is rising again. I am truly thankful for all that freedom debt is doing for me.

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    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Elana! We understand how overwhelming it can be to face credit card debt, and we're glad that you took the step to sign up with Freedom Debt Relief. It's great to hear that you're seeing positive results and that your credit score is improving after the initial drop. We know it can be daunting to stop making payments, but we're so glad it worked out for you. Your trust in us means a lot, and we're here to continue supporting you every step of the way. Thank you for choosing FDR!

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    Staff

    Reviewed Aug. 21, 2024

    Thank you very much to all of you, without you reaching out to all of debt collectors, I couldn’t have been debt free, it feels like I am free, just like the name of the company I have gained my freedom back from debt, keep it up. I will recommend you with my family and friends, they all need the help to pay off their debts and be free, start over and now with more financial freedom and knowledge.

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    Response from Freedom Debt Relief

    Hi Cindy, thank you for your heartfelt message! We're so glad to hear that you feel a sense of freedom after working with us to reach your financial goals. It's incredibly rewarding to know that our efforts have helped you regain control and achieve a fresh start.

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    Staff

    Reviewed Aug. 20, 2024

    We had never had to do anything of this nature prior to this experience, the team at FDR made everything so simple and straightforward for us and everyone was so incredibly helpful! Our intake team member Johnathan was so wonderful and understanding of our situation and our needs and helped walk us through everything one step at a time!! We are grateful to the team at FDR and excited for the future. We would recommend them 100%.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience with us, Tiffany! We're thrilled to hear that our team, especially Johnathan, made your first experience with debt relief simple and straightforward. It's wonderful to know that you felt supported and understood every step of the way.

    Your kind words and recommendation mean the world to us. We're excited to continue working with you and helping you achieve a brighter financial future. If you ever need anything, we're just a call away!

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    Customer ServiceTimeliness

    Reviewed Aug. 20, 2024

    My experience with FDR so far so good. Just signed up almost a month now, excited to see how consolidation of my debt will impact my financial health. Not sure about my current contact person. Reached out several times about an important question and no response. Hopefully everything will work itself out.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Stacy. We're glad to hear that you're excited about the potential impact of debt consolidation on your financial health. We're committed to helping you achieve your goals, and we want to make sure you feel fully supported along the way. We encourage you to contact our customer service team with any questions you have, as they will have full access to your program moving forward.

    Please let let us know how we can continue to support you!

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    Reviewed Aug. 20, 2024

    I never saw myself being debt-free until I found FDR. They gave me hope and something to look forward to and be proud of. They gave me a second chance to make better choices. I am forever grateful. I recommend FDR to all my friends and family that are drowning in debt and looking for resolution. It has changed my life and I know it will change theirs, too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your inspiring story, Samantha! We’re honored to have played a part in helping you see a path to being debt-free and giving you hope for the future. Your words mean a lot to us, and we're so glad that our program has made a positive impact on your life. Thank you for being part of the Freedom Debt Relief family!

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    Customer Service

    Reviewed Aug. 20, 2024

    Everyone we've talked with has made this experience painless. So glad that we enrolled with you. We will certainly tell anyone with debt problems to call Freedom Debt Relief. Dealing with Freedom Debt Relief has taken a burden from off our shoulders and has given us hope again that we can get out of debt.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words and for sharing your experience, Robin. We're thrilled to hear that our team has made this process painless for you and that you feel a sense of relief and hope again. It means a lot to us that you're willing to recommend Freedom Debt Relief to others facing similar challenges. Thank you for choosing FDR!

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    TechStaff

    Reviewed Aug. 20, 2024

    I can appreciate the way that Freedom Debt Relief takes care of its customers. I am looking forward to completing my contract. Thank you for your support and time. There have been times when I was not sure if this would work however, your organization has helped me understand a system that could truly make a difference.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words and for sharing your journey with us, Sharon. We're so pleased to hear that you've found value in our services and that we're able to provide the support you need. We understand that navigating debt relief can be uncertain at times, but we're committed to helping you every step of the way. Your determination to complete the program is inspiring, and we're here to ensure that you reach your financial goals. If you ever have any questions or need further assistance, please don’t hesitate to reach out.

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    Reviewed Aug. 20, 2024

    I feel that this process has take and will take an excessive amount of time to resolve the debts. I’ve done a consolidation in the past and all debt was resolve in 2 years. Payment to creditors didn’t not depend on the balance on my account with you. I think 4-5 years is a long time to have my credit score affected by this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Nicole, thank you for your feedback. We are not a consolidation program, we are a debt settlement service. With consolidation, you'd receive a loan immediately to pay off your debts and you'd pay that loan off. With debt settlement, we use the funds you supplement to reduce your debt and pay it off. An account specialist will be reaching out to address your questions about your program.

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    Sales & MarketingStaffBilling

    Reviewed Aug. 20, 2024

    Still receiving bills from settlement debtor and my credit score is still dropping. I am sorry that I agree to continue with your program, since I have a lot of money out, nothing is done, you don’t even pay the settlement if I chose someone to help me, I should see better result on my credit not worst than it was, I could have pay the minimum with what I am giving you every month. I am really have doubt, I hope I don’t get in to a scam, I am a poor hard working person, I know scammers don’t care, I am sorry if I talk that way.

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    Response from Freedom Debt Relief

    Marie, we are sorry to hear that you feel this way about our service. We understand the process can be slow and cause a negative impact in your credit, but you will se improvement as your accounts are resolved.

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    Punctuality & SpeedStaff

    Reviewed Aug. 20, 2024

    A little slow getting started but works great at taking care of my debts, no files to choose from, I don’t know what you want me to provide but I have already answered all the questions that I can answer, I don’t feel like I need to make up any statements.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Ruby. We appreciate your patience during the initial stages, and we're glad to hear that the program is effectively taking care of your debts. We understand that the process can sometimes feel a bit overwhelming, and we apologize for any confusion regarding the information requested.

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    PriceRefunds & Payouts

    Reviewed Aug. 20, 2024

    I was ordering a product online. I pressed button to select item. Went to continue, when I did another item was added to my order which I didn't know, I pressed continue and automatically went to send and then item processed. I ordered 1 item and charged for 2 items, I want a refund of $119.85, PLEASE and thank you. I am Eileen **.

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    Response from Freedom Debt Relief

    Hi Eileen, we are sorry to hear about this inconvenience. Unfortunately, you will have to reach out to the company you purchased from. We are in charge of your debt resolution program and do not have products for sale. An account specialist will be reaching out to address any questions you have about your program, and wish you luck with the refund you're requesting.

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    Staff

    Reviewed Aug. 19, 2024

    Freedom Debt company is a good company that help clients. I will recommend this company to other friends and tell them about the kindness the company offers. I have been with the client with my account in the past. It is nice to have a company like freedom debt financial.

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    Response from Freedom Debt Relief

    John, thank you for your kind words and for trusting Freedom Debt Relief to help with your financial journey. We're thrilled to hear that you've had a positive experience with our team and that you would recommend us to your friends. Your support means the world to us, and we're grateful for the opportunity to assist you.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Aug. 19, 2024

    The service has been great, and the communication has been prompt and courteous so far. They have been able to help with any concerns with my debt relief so far. I would recommend the service to anyone who is interested with debt consolidation. I am no other words I can share on the great service I have received so far. I can go on and on and on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Jason! We're delighted to hear that you've had a great experience with our service and that our team has been able to address your concerns promptly and courteously. Your recommendation means a lot to us, and we're so glad that we've been able to assist you on your debt relief journey.

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    Reviewed Aug. 19, 2024

    No course of action at was promised. I have had deductions taken from my bank account for 2 1/2 months now and they have only settled 1 of my accounts. I now have accounts being charged off because they have not even contacted the banks for resolution. The next step for these creditors is going to be small claims court. I thought this was to avoid all of that.

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    Response from Freedom Debt Relief

    Hello Ann, we understand it can be frustrating to see slow progress. We are sorry to hear that you feel like we are not taking the steps to assist you properly. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaff

    Reviewed Aug. 19, 2024

    You guys know what to do, thank you for your service. The people who worked with you have a great attitude with the customers. Definitely I recommend this company to help others work with same problem I have with the different company. I very happy and I appreciate what you guys do to help others. Thank you so much.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Olga! We're delighted to hear that you had a positive experience with our team and that our service met your expectations. Our goal is to support you with great care and a positive attitude, so it’s wonderful to know that this came through. Your recommendation means a lot to us, and we’re glad we could help you navigate through your challenges. If you ever need anything else, we’re here for you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 19, 2024

    This company and staff are very helpful and they go out of their way to educate you on your personal options. They’re not like other companies that only want to dig deep into your pockets. This company is on YOUR side. Make sure you call them first, and call them as soon as possible. Get your freedom back sooner, rather than later.

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    Response from Freedom Debt Relief

    James, thank you so much for your thoughtful words and for sharing your experience with us! We're thrilled to hear that you found our team helpful and that you felt supported throughout the process. Educating our clients and being on their side is at the heart of what we do, so it’s wonderful to know that it made a difference for you.

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    Customer ServiceMaintenance

    Reviewed Aug. 19, 2024

    I have tried over 2 months to add new debt from collectors that I was told to upload and Freedom will manage them for me. I receive emails asking for more information and then you will proceed. If sending a statement with all information on it does not work what more do you need.

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    Response from Freedom Debt Relief

    Hi James, we are sorry to hear about the inconvenience. An account specialist will be reaching out to process your request.

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    Punctuality & SpeedStaffBilling

    Reviewed Aug. 18, 2024

    FDR has given me a feeling of security that my debts will be paid off sooner than I thought. The easy monthly payments make me feel like I'm actually getting somewhere. Thank you FDR. I definitely recommend you to anyone who's over their head in debt. You can easily access your dashboard and watch how quickly your debt diminishes. Whenever your Authority is needed to accept a payoff your're sent information from FDR and all you have to do is accept and they will do all the other work. Even if someone sends you a letter demanding payment Freedom Debt Relief will take care of it for you and you never have to appear in court for someone that's suing you.

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    Response from Freedom Debt Relief

    Janis, thank you for sharing your experience with Freedom Debt Relief! We're so glad to hear that you're feeling secure and confident about paying off your debts sooner than expected. It's great that our easy monthly payments and accessible dashboard are helping you see real progress. We're here to make the process as smooth and stress-free as possible, from handling settlements to addressing any creditor concerns. Your recommendation means a lot to us, and we're honored to support you on your journey to financial freedom. If you ever need anything, we're always here to help!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 18, 2024

    They have been great and have helped me tremendously. If they need more assistance or clarification, they can quickly email, call, or text. I recommend Freedom Debt Relief to everyone. This is the company to go to for any of your debt questions or concerns. My mom and I have gone through this company for our debt, and we have both had great service with them.

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Desaree! We're delighted to hear that we've been able to help you and your mom so effectively. It's fantastic that our team has been responsive and easy to reach whenever you've needed assistance or clarification. Your recommendation means the world to us, and we're honored to have earned your trust. Please let us know how we can continue to support you!

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    Sales & MarketingPriceStaffBilling

    Reviewed Aug. 17, 2024

    I'm a senior that lives in Delray Beach, FL. With current increases in living costs, food and transportation I found it impossible to keep up with my credit card debt each month. Credit cards was the way I kept up with increasing costs. Freedom Debt Relief helped me eliminate my first credit card debt with a sizeable discount and I'm on my way to be debt free.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Philip. We understand how challenging it can be to manage rising living costs, especially on a fixed income. We're so glad that Freedom Debt Relief was able to help you eliminate your first credit card debt with a significant discount. It's wonderful to hear that you're on your way to being debt-free. We're here to support you every step of the way, and if you ever need anything, please don't hesitate to reach out. Thank you for trusting us with your financial journey.

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    Punctuality & Speed

    Reviewed Aug. 17, 2024

    I can't believe how much they negotiated my debt amount down. I paid less than half the original amount. I'm still early into the program, but so far the results speak for themselves. Thank you Freedom debt relief. This was the best choice for the situation. It would have taken me 20 years to get out from under my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Lena! We're thrilled to hear that you're seeing such impressive results early in the program. Negotiating your debt down to less than half the original amount is a fantastic achievement, and we're glad to have been able to help. It's wonderful that you feel this was the best choice for your situation. We're committed to supporting you as you continue on this journey to financial freedom. If you ever have any questions or need assistance, we're always here for you!

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    Staff

    Reviewed Aug. 16, 2024

    Very happy with Freedom. I would use freedom again. I will tell my friend to use freedom. They are very helpful and know what they are saying I'm against. Ted was very very helpful. He explained everything in detail. If I did not understand he would tell me again without getting upset he had to repeat job.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Sheila! We're thrilled to hear that Ted was able to assist you with patience and clarity. It's great to know that you found the service so helpful that you'd recommend us to your friends. We're here to support you every step of the way, so if you ever have more questions or need anything else, don't hesitate to reach out. We're committed to ensuring you feel confident and informed throughout your journey with us!

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    Staff

    Reviewed Aug. 16, 2024

    Very good. No problem with them. I am satisfied with them. I would recommend them to anyone. There is not much I can say except I am satisfied with them..I don't understand when I am suppose to start paying the companies they have already made a settlement with. They have make one settlement. Haven't told me to start paying the companies.

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    Response from Freedom Debt Relief

    Thank you for your feedback and for recommending us, Robert! We're glad to hear that you’re satisfied with our service. Regarding your question about starting payments to creditors we have settled with, you do not have to worry about it! The good news is, once you authorize a settlement, we only ask that you continue to make your drafts in full and on time, and we will make sure your creditors get their payments on time, as we agreed on the settlement!

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    StaffBilling

    Reviewed Aug. 16, 2024

    Thank you for helping me with credit card debt. I will continue to look forward to your help with my debt. I hope I am able to keep you guys in my corner to get out of debt. Thank you and look forward to you helping me with these things that need to get resolved. Thank you for helping me so far with my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, David! We’re glad to be able to assist you with your credit card debt and are here to support you every step of the way. Your commitment to resolving your debt is admirable, and we’ll continue to work hard to help you achieve your financial goals. If you have any questions or need further assistance, don’t hesitate to reach out. We look forward to helping you get back on track!

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    Refunds & PayoutsStaffBilling

    Reviewed Aug. 16, 2024

    My son told me about this and wanted to help me because I couldn’t pay my credit card debt. When I lost my job after 25 years I didn’t know what to do. I am happy that I listened to him and you all helped me to find a solution and took the weight off my shoulders. Thank you everyone! Stay blessed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Lily. We’re truly glad that we could help relieve the burden during such a challenging time. It’s wonderful to hear that your son’s recommendation led you to a solution that eased your financial stress. If you ever need further assistance or have any questions, we’re here for you. Wishing you all the best and continued blessings!

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    Contract & TermsRates

    Reviewed Aug. 16, 2024

    I am a new customer to Freedom and still learning about the services. I have not had the opportunity yet to do an agreement for reducing my debt. So please allow me time to do so before I can give a proper rating.

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    Response from Freedom Debt Relief

    Hi Debbie, welcome to your FDR program! We are excited to get the ball rolling with your program. We cannot wait for your first settlement, in the meantime let us know how we can continue to support you!

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    Staff

    Reviewed Aug. 16, 2024

    I love how she gave the time to explain everything to me. I also love the way she helped me tracking down everything on my debit. Deysi is very helpful to me and was very good at her job. And I am glad to get this behind me to get my credit back where it needs to be and to get my dream start.

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    Response from Freedom Debt Relief

    Hi Lawrence, we are happy to hear that Deysi has helpful when helping you enroll! We are excited to help you achieve a brighter financial future, keep up the great work!

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    Punctuality & SpeedStaff

    Reviewed Aug. 16, 2024

    I am a fairly new customer but from what I have experienced so far is excellent service. Very helpful and kind employees. Have not run into any help that was not knowledgeable and so kind and willing to help. They have already settled an account for me and am surprised to see how fast they work for you. I am happy I decided to go with Freedom debt relief and thankful it is they who are helping me. I think they are the best.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience with us, Joanne! We’re thrilled to hear that you’ve been pleased with our service and that our team has been both helpful and kind. It’s fantastic to know that we’ve already made a difference by settling an account for you and that you’re happy with your decision to work with Freedom Debt Relief. We’re committed to supporting you every step of the way and appreciate your confidence in our services. If you have any further questions or need assistance, don’t hesitate to reach out.

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    Customer ServiceContract & Terms

    Reviewed Aug. 16, 2024

    So far it's been very good. But just barely started. Elizabeth explain it well. So as of now it's been great. Just starting though. I myself think that all creditors should have a notice so they know us as owing money they're aware so we don't have a millions of phone calls like bankruptcy knowing I plan on paying.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience so far, Jolene! We're glad to hear that things have been going well since you started with us. We understand creditor calls can be frustrating, but we encourage you to check out the resources in your dashboard to help guide you through those difficult conversations!

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    Customer ServicePriceStaff

    Reviewed Aug. 16, 2024

    I told my sister about your company and she will be calling soon. Jerry is was knowledgeable and very pleasant to speak with. He explained the information to me where I could understand. Great guy. I tried another debt relief program but it cost too much. So I settled for what your name is. Freedom. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Diane, thank you so much for recommending us to your sister! We're thrilled to hear that Jerry provided you with such a positive experience. It's wonderful that he was able to explain everything clearly and make you feel comfortable throughout the process. We're also glad that you found our program to be the right fit for your needs. Your trust in us means a lot, and we're here to continue supporting you on your journey to financial freedom.

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    Customer Service

    Reviewed Aug. 16, 2024

    So... We came to you because my husband has this thing called "Tickets from work." He saw that you were a part of it and we have been sinking deeper and deeper into debt for a while now. This process has been a huge relief for us. We were not taught how to make these types of decisions and are very happy with the options presented to us. We can now see a future for us and our family.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Brandon, thank you for your review! It's heartening to hear that the options we've presented have given you a renewed sense of hope and a brighter outlook for your family's future. We understand how difficult these decisions can be, and we're here to support you every step of the way. Please don't hesitate to reach out if you need anything as you continue on this journey toward financial freedom.

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    Staff

    Reviewed Aug. 16, 2024

    I have had nothing but great experiences with Freedom Debt. They are helping me clear my creditworthiness, and I feel much better knowing that they are settling my accounts. I also get reports on my progress and how much the accounts have been settled for. I appreciate their help because I could not have done this myself.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Lanell! We're thrilled to hear that you've had such positive experiences with Freedom Debt. It's great to know that our efforts are helping you feel more confident about your creditworthiness and financial future. Keeping you informed with progress reports is a key part of our commitment to transparency and support, and we're glad it's making a difference for you. We're here for you every step of the way, and we appreciate the opportunity to assist you in achieving your financial goals.

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    Customer ServiceRates

    Reviewed Aug. 16, 2024

    Awesome opportunity and great customer service goes over and beyond. I gratefully appreciate this opportunity to get my debt paid down quicker without having to pay the interest that would have taken me years to pay off. Now it may just take a year. I wish I would have done this sooner. But now that I am here I will definitely recommend you all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Annetta, thank you so much for your kind words and for choosing us to help you on your journey to financial freedom! We're thrilled to hear that you've had a great experience with our service and that our team has been able to assist you in paying down your debt more quickly. It's wonderful to know that the process has been smooth for you and that you're seeing progress. We appreciate your recommendation and are here to continue supporting you every step of the way.

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    StaffBilling

    Reviewed Aug. 16, 2024

    The company was excellent in helping me solve and settle a debt issue. I would definitely recommend to a friend, especially if they are in a financial crisis. It was a painless process and I am satisfied with the service. Freedom Debt Relief was definitely the answer to the questions that I was trying to get resolved through the credit card companies. Once I realized that I was not going anywhere with the companies, I turned to Freedom Debt Relief. They thoroughly explained their services and it met my needs.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Donald! We’re glad to hear that Freedom Debt Relief was able to help you resolve your debt issues and provide the support you needed. It’s great to know that our service met your needs and made the process easier for you. We appreciate your recommendation and are here to assist if you or your friends need further support. Thanks for choosing us!

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    StaffEase of UseCommunication

    Reviewed Aug. 16, 2024

    I have no issues at all with FDR. Used Freedom before and was excited to use FDR for my unique issues. So easy to use and so very trustworthy of my concerns.

    I am thankful to the personal concern the agent I use for my stress levels. Love how the program keeps me informed and provides a customer website just form my issue that I can see at a touch where I am in my progress of graduation to my final completion. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    James, thank you for your feedback and continued trust in Freedom Debt Relief! We're thrilled to hear that our program has been easy and that you appreciate the personal attention and updates you receive. It's wonderful to know that our dashboard is helping you stay informed about your progress. If you have any more questions or need further assistance, we’re here for you. Thanks again for choosing us!

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    Billing

    Reviewed Aug. 16, 2024

    I would recommend Freedom Debt to my friends. I will do this. I contacted this company and it made me feel at ease about my bills getting paid even it’s gonna take some time two years but it’s better than what I was gonna do. I appreciate your freedom debt. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your recommendation and kind words, Willa! We're glad to hear that our program has brought you some peace of mind regarding your bills. We understand that the process takes time, but we're here to support you every step of the way. Your appreciation means a lot to us. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 16, 2024

    Very easy to talk to and they seem very knowledgeable! The process was quiet, easy, as well as they let me choose which debt I chose to eliminate! They follow up with a couple how to steps to help deal with creditors which have been very helpful. I would recommend my family to use if needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Randell! We're glad to hear that the process has been smooth for you and that our representatives have been knowledgeable and easy to talk to. It's great to know that the steps we've provided to help you deal with creditors have been useful. We're here to support you every step of the way, and we appreciate your recommendation to your family. If you have any more questions or need further assistance, don't hesitate to reach out.

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    Customer ServiceStaff

    Reviewed Aug. 16, 2024

    I was pleased with the process as this is my first time of having to do this. I was also pleased with the rep I spoke with who answered all my questions and always returned my calls. I'm still a bit nervous to have to go through this, but I'm putting my trust in Freedom Debt Relief.. I have already recommended FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary, thank you for sharing your thoughts and trusting Freedom Debt Relief with your financial journey. We understand that this process can be nerve-wracking, especially the first time around. We're glad to hear that our representative was there to answer all your questions and provide the support you needed. Your trust means everything to us, and we're committed to helping you every step of the way. Thank you for recommending us to others, and please remember, we're here whenever you need us!

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    Customer Service

    Reviewed Aug. 15, 2024

    Freedom from Debt Relief has been very efficient in getting me a new start on my debt. The process of getting everything set up went very smooth. Customer Service followed up and explained next steps. If you need to sleep better at night I recommend that you reach out to them for assistance. I am very hopeful that I will be able to get a fresh start.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marie, thank you for sharing your positive experience with us! We're glad to hear that the setup process went smoothly and that our customer service team has been there to guide you every step of the way. It's wonderful to know that you're feeling hopeful and looking forward to a fresh start. If you ever need anything else, we're always here to help. Your recommendation means a lot to us!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 15, 2024

    Customer service is there willing to answer your doubts in a very professional way and by my experience the time they take to do that is really short. FDR schedule is available for any of their customers independent on what they do, or work for. I am more than happy with FDR and also ready to recommend it, to anyone who will may need to resolve their debts in a legal and professional way with this company that have years of experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Jorge! We're delighted to hear that our customer service team has been responsive and professional in addressing your concerns. It's great to know that our flexible schedule works well for you, and that you're satisfied with the service we've provided. Your willingness to recommend us means a lot, and we're committed to continuing to support you as you work towards resolving your debts. If you ever need anything, we're here to help!

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    Staff

    Reviewed Aug. 15, 2024

    Process is very good so far but have not started negotiating with the debt holder as of today. Process was explained very well and I understand how the escrow account works and how long it takes to negotiate with the debt holders. The timing of completing the negotiations with the debt holders was also explained very well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Glenn! We're glad to hear that the process has been explained clearly and that you understand how your dedicated account works and the timeline for negotiations. We're committed to keeping you informed as we move forward with negotiating your debts. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

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    StaffBilling

    Reviewed Aug. 15, 2024

    The representative was very kind and extremely helpful. My experience with Freedom Debt has been positive from day 1. The representative was patient and took her time to explain in detail the dashboard features. I was not able to get a print of where my payments specifically went but she read them to me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Treska, thank you for sharing your experience with us. We're glad to hear that our representative was kind, patient, and helpful in explaining the dashboard features in detail. While we regret that you couldn’t get a printout of where your payments specifically went, we're happy that our representative could provide the information you needed. If you ever need further clarification or assistance, please don't hesitate to reach out. We're here to support you every step of the way!

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    Contract & TermsStaffHonesty & Transparency

    Reviewed Aug. 15, 2024

    If you ever, unfortunately, find yourself in a financial situation where their services are needed, I can personally recommend giving them your business. To this point they have been professional, honest and very stressless. What agreement they stated up front was been kept. I’ve been well informed throughout. The settlements seem fair and have been pretty accurate. I highly recommend them if needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful recommendation, Charles! We're glad to hear that you've found our service to be professional, honest, and stress-free. It's important to us that we keep our promises and maintain clear communication throughout the process. We're pleased that you're satisfied with the settlements and the overall experience. Your kind words mean a lot, and we're here to continue supporting you every step of the way. If you ever have any questions or need further assistance, don't hesitate to reach out. Thank you again for trusting us!

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    Customer ServiceStaffBilling

    Reviewed Aug. 15, 2024

    My debt has been reduced tremendously and with each extra payment I make I can see the balance getting lower. The more I can pay the quicker

    the balance is reflecting. This experience has been relieving and financially has helped me to get back on track. I would tell anyone that if they are having trouble financially to call FDR. It's really better than bankruptcy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Vicky! We're thrilled to hear that you're seeing such positive progress with your debt and that the program has been a relief for you. Your dedication to making extra payments is truly paying off, and we're proud to be a part of your journey to financial recovery. It's wonderful to know that you're finding our program a better alternative to bankruptcy. We appreciate your recommendation and are always here to support you as you continue on your path to financial freedom. Keep up the great work!

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    Customer ServiceTransparency

    Reviewed Aug. 15, 2024

    Peace of Mind letting FDR work with creditors. It is great having FDR haggle with the creditors and knowing that I am getting my debt paid off in a timely manner. FDR is always sending me updates of my due dates and sending emails about how much I have saved. Once they have reached a settlement with a company, it is relief to receive an email stating they have reached a settlement amount.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Marsha! We're delighted to hear that you're finding peace of mind through our program. It's our goal to take the stress off your shoulders by negotiating with creditors on your behalf and keeping you informed every step of the way. We're glad that the regular updates and settlement notices are providing you with relief. If you ever have any questions or need further assistance, we're always here for you. Thanks for choosing FDR to help you on your journey to financial freedom!

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    Refunds & PayoutsStaffBilling

    Reviewed Aug. 15, 2024

    When I first spoke to an FDR consultant, I was experiencing so much anxiety, due to my inability to pay my bills. She was so informative and comforting. She explained the program to me, in a manner that I understood. I am so relieved now. I feel like a weight has been lifted off of my chest.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your story with us, Karen! We're so glad to hear that our consultant was able to provide you with the information and comfort you needed during such a stressful time. It's wonderful that you're feeling relieved and that the weight of your financial burden has been lifted. We're here to support you every step of the way, and we're committed to helping you achieve the peace of mind you deserve.

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    Punctuality & SpeedStaffBilling

    Reviewed Aug. 15, 2024

    This program is helping me get back on track after a hardship made it very hard to pay all my bills. It can be a little overwhelming because of having to wait to accrue funds but will help me save in the long run. Thank you so much for all you do to help me and my situation!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Priscilla! We understand that the process can feel overwhelming at times, but it's great to hear that you're seeing the long-term benefits. We're here to support you every step of the way, and we're committed to helping you get back on track. If you ever have any questions or need assistance, please don’t hesitate to reach out. We appreciate your trust in us!

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    PriceStaff

    Reviewed Aug. 15, 2024

    It’s a very simple, but great program. They handle everything for you. I had my first settlement and it was an easy process. I would recommend anyone needing help to check out this program. It has helped me a great deal and in already saving more money. Try it out if you are struggling with debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Kevin! We're glad to hear that the process has been smooth and that you're already seeing the benefits of your first settlement. It's our goal to make debt relief as simple and stress-free as possible. Your recommendation means a lot to us, and we're here to continue supporting you every step of the way. If you ever need anything, don’t hesitate to reach out!

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    TechPunctuality & SpeedStaff

    Reviewed Aug. 15, 2024

    The representative pulled up my debt so fast and came back with a plan so quickly. I am impressed. They explained the program in detail and asked if I had any questions. The representative was very professional and knowledgeable. The program works and they withdraw your deposit directly from your funding source.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Ariel! We're thrilled to hear that you were impressed with the speed and professionalism of our representative. It's important to us that you fully understand the program and feel confident moving forward, so we're glad all your questions were answered. We'll continue to work diligently to ensure your journey to financial freedom is as smooth and efficient as possible. If you ever need anything, we're here to help!

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    Staff

    Reviewed Aug. 15, 2024

    I am one of many people with extreme debt. Everything kept piling up and pushed to the side until I felt like I was drowning. Freedom has helped me so much within a short amount of time and I can finally feel like I can breathe again. And it always is a plus when they are very sincere and caring for you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Sydnie! We understand how overwhelming debt can be, and we're so glad to hear that Freedom Debt Relief has made a difference for you. It's wonderful that you're beginning to feel relief and can breathe easier now. Our team is committed to providing sincere and caring support, and we'll continue to be here for you every step of the way. Keep moving forward—you're doing great!

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    StaffBilling

    Reviewed Aug. 15, 2024

    My credit card debt continued to spiral higher & higher! I stressed so much I continue to make hasty, horrible decisions to handle it; And My heath was affected! FDR is helping me get this debt handled & the stress has been relieved! We’ve already settled on a 2nd card (Discover!). Couldn’t be happier! THANK YOU FDR!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Carrie! We're so glad that Freedom Debt Relief has been able to help you manage your debt and relieve your stress. It's fantastic to hear that you've already seen progress with your accounts. We're here to support you every step of the way, and we'll keep working hard to get you closer to financial freedom. Keep up the great work, and don't hesitate to reach out if you need anything.

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    Punctuality & SpeedStaffBilling

    Reviewed Aug. 14, 2024

    Waiting on someone to take care of issues concerning summons for being sued by credit card companies that I thought FDA was taken care of is stressful. I feel like I can do a better job. I'm taking care of these credit card issues before one of your customers is sued

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elvira, we understand it can be frustrating to face litigation. We have a process in place to handle these types of accounts, it may take time to resolve them but rest assured our legal partners are on it. An account specialist will be reaching out to address your concerns.

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    StaffBillingRatesTransparency

    Reviewed Aug. 14, 2024

    Easy to do, they are helpful along the way and keep you up to date on what is going on, I would suggest to anyone who is in financial debt, low payments and is a real good program. They can get you quicker payoff than paying extra interest on your balance, and get you balance about half of what it was.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Teresa! We’re glad to hear that you found the process easy and that our team has been helpful in keeping you updated. It’s great to know that the program is working well for you and helping reduce your balance. Your recommendation means a lot to us. If you need any further assistance or have more questions, we’re always here to help!

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    StaffCommunication

    Reviewed Aug. 14, 2024

    Could not ask for anything better. Getting my consolidation paid off in a timely manner. FDR, an excellent way to clean up your credit. Very polite and keeps me informed of my debt. Could not have done on my own!! Excellent company to work with. If you’re drowning in debt this is the way to go. My experience with FDR has been a life saver.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Vicki! We’re thrilled to hear that our team has been able to help you manage your debts and keep you informed throughout the process. It’s great to know that you’re seeing positive results and feeling supported. Your recommendation means a lot to us. If you ever need anything or have more questions, don’t hesitate to reach out. We’re here to help!

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    Staff

    Reviewed Aug. 14, 2024

    At first I was apprehensive. I was working with another company and nothing was happening. I was recommended to Freedom Financial by a friend and I now feel confident that I am in good hands. They took care of everything, contacted all my creditors and communicated regularly with me. My credit score is improving and I feel better about my financial future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Suzane! We’re so glad to hear that Freedom Financial has provided the support and results you were looking for. It’s great to know that you’re feeling more confident about your financial future and seeing improvements in your credit score. If you ever have any questions or need further assistance, we’re always here to help. Thanks again for trusting us with your financial journey!

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    Billing

    Reviewed Aug. 14, 2024

    Yes, I would recommend to other people. I’ve had so far a good experience with them. They have solved a couple of problems with my credit card debts. I hope all the other debts get solved soon so I can be free of debts. I will probably have to use their service again someday.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Maria, thank you for your recommendation and for sharing your positive experience! We're glad we've been able to help you resolve some of your credit card debts, and we're here to support you as we work toward solving the rest. If you ever need our assistance again in the future, don't hesitate to reach out. We're committed to helping you achieve lasting financial freedom!

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    StaffTransparency

    Reviewed Aug. 14, 2024

    Everything has been taken care of just exactly like I was told. The service is outstanding. I have been kept up to date on every bit of the progress. I really couldn't be happier with the way the whole situation. Thank you Freedom for taking care of everything for me, please continue to keep up the great work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Chuck! We're thrilled to hear that everything has been handled just as promised and that you're happy with the service. Keeping you informed every step of the way is important to us, and we're glad it's made a difference in your experience. We'll continue working hard to provide the support you deserve. Thanks again for your trust in Freedom Debt Relief!

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    Customer Service

    Reviewed Aug. 14, 2024

    Freedom has provided support and assistance during the whole process. I'm always informed and I know the step of the process I'm in. It's been a wonderful experience and a great relief for our family's economy. I can always contact them through email or by phone if I have questions. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Erwin! We're so glad to hear that the support and communication throughout the process have brought relief to your family's financial situation. Keeping you informed and being accessible for any questions is a key part of our commitment to you. If you ever need anything, don't hesitate to reach out. We're here for you every step of the way. Thanks again for your kind words!

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    Staff

    Reviewed Aug. 13, 2024

    Excellent service.. Very friendly and alert.. 10/10 recommended. Well mannered.. Explains things in detail and answers everything very good.. it's very difficut nowadays to find someone very good.. Very responsible and good at her job.. Fantastic deals and it’s exactly what I was looking for.. Thank you for being so generous and kind. God bless you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Olga, thank you so much for your kind words and glowing recommendation! We're thrilled to hear that you had such a positive experience with our service. Our team takes pride in being thorough, friendly, and responsive to our clients' needs, and it's wonderful to know that it made a difference for you. Your satisfaction is our top priority, and we're here to support you every step of the way. Thanks again for your trust, and may you continue to find peace and progress on your journey.

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    Customer ServiceStaff

    Reviewed Aug. 13, 2024

    Was skeptical at first. But asked many questions and got what I was looking for with Great customer service. The process is long but I’m sure will be rewarding at the time of completion. I’m halfway to my freedom/goal. Would recommend to use these services to all of you are in need of help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Renee! We understand that starting a program like this can be a big decision, and we're glad that our team was able to provide the answers and customer service you needed to feel confident moving forward. While the process can take time, it's great to hear that you're already halfway to reaching your goal. Your recommendation means a lot to us, and we're here to support you every step of the way. We're excited to continue working with you as you move closer to financial freedom!

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    StaffBilling

    Reviewed Aug. 13, 2024

    Freedom has helped me just as they promised. I've made all my payments on time and I've watched my debit reduce tremendously. I can now start to see the light at the end of the tunnel. My scores may still be low but they are gradually rising as they keep negotiating. Thanks Freedom!

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    Response from Freedom Debt Relief

    Thank you for your kind words, Christopher! We're thrilled to hear that you're seeing such positive progress and that your debt is reducing as promised. It's great to know that you're beginning to see the light at the end of the tunnel. Your dedication to making timely payments is truly paying off, and we're confident that your credit scores will continue to improve as we keep working together. We're here with you every step of the way—thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 13, 2024

    I probably blame myself, but for Freedom Debt Relief to take 24% of my enrolled debt plus $9.95 a month for 36 months seems rather high considering that the companies I owe are now willing to reduce my debt by half. I wasn’t told about these fees or I may have reconsidered which company to go with

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    Response from Freedom Debt Relief

    Carl, thank you for sharing your thoughts and concerns with us. We understand that fees are an important consideration, and we apologize if there was any confusion about the costs associated with our service. Our program fees are structured to cover the costs of negotiating settlements on your behalf, managing your account, and providing ongoing support throughout your journey to becoming debt-free.

    It's important to note that our fees are only charged as we successfully negotiate and settle each debt, and our goal is to secure the best possible outcomes for you. We aim to save you more than the fees you pay by reducing your overall debt significantly. The $9.95 monthly fee helps maintain your dedicated account and ensures that we can continue to provide you with the best service and support.

    We value your trust and want to make sure you're fully informed. An account specialist will be reaching out to address your options.

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    Customer ServiceStaffBilling

    Reviewed Aug. 13, 2024

    The majority of my debt has been phone communication with the credit cards and there has been very little communication with Freedom Debt Relief. I have settled a couple of my debts with little help from this.

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    Response from Freedom Debt Relief

    Rodney, thank you for your feedback. We are sorry to hear that you feel like our service has not been helpful. An account specialist will be reaching out to address your accounts.

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    Reviewed Aug. 13, 2024

    I am definitely not as stressed over my debt situation. Freedom Debt is working effectively to get my debt resolved. They are always available when I have an issue from a creditor. I realize that I have a way to go before I’m debt free but with Freedom Debt I’m truly on my way to debt freedom.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Katie! We're so glad to hear that you're feeling less stressed and that Freedom Debt Relief has been effective in working toward resolving your debt. It's wonderful that you feel supported, especially when issues arise with creditors. While the journey to becoming debt-free takes time, we're committed to being with you every step of the way. You're truly on your way to financial freedom, and we're proud to be part of your journey.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 13, 2024

    Check my file, it should tell you everything you need to know. I will share the only good experience I had was with Michael **. I spent hours with 5 customer service agents that could not explain why the issue I was having. I was either told, "I don’t know" or "Your issue requires a manager but I’ve been putting your problem in your notes in your file." When I would call again to get an update on the situation I was told, "No notes are on your file." I was told my issue needed manager approval only to call back for an update and was told, "Nothing has been sent to management. We don’t even had any notes in your file that anything needed approval."

    I was asked if I could have management call me. We would set a time to talk, and nobody would ever call. It took me posting a negative review that I left on Trustpilot for anyone to even care about my issues. Finally Michael ** came into it and was very helpful and I could tell he actually cared about my issue. The best thing he did was tell me straight up Freedom made some mistakes that led to unfortunate events to happen. So thank you Michael.

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    Response from Freedom Debt Relief

    Hi Michael, we are terribly sorry that you had such a negative experience with our service. We are also very disappointed to hear about the lack of resolution that was provided when you contacted our Customer Service team. We looked over your account and can confirm that Michael will be following up with you on Monday 8/19 to talk about next steps in terms of a solution. Thank you for taking the time to provide us with this feedback and for working with Michael to get this matter resolved.

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    Punctuality & SpeedBilling

    Reviewed Aug. 13, 2024

    I was incredibly stressed and digging myself a much deeper hole with my credit card debt until I came across Freedom Debt Relief. It is not a quick fix and it’s hard to make the adjustment to not having your credit cards to fall back on but the amount of money they’re saving me and the reduced stress has been invaluable. I don't have to do much but keep them informed about collectors and make my regular deposits - they do everything else! I couldn’t be more happy with my decision to sign up for their program.

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    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Caitlin! We’re thrilled to hear that Freedom Debt Relief has been able to alleviate your stress and help you take control of your finances. We understand that adjusting to a new way of managing debt can be challenging, but it’s wonderful to know that the savings and reduced stress have made a big difference for you. We’re here to handle the details so you can focus on your goals, and we’re so glad you’re happy with your decision to join our program.

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    Punctuality & SpeedStaff

    Reviewed Aug. 13, 2024

    I am so grateful to Freedom. They have worked with me through my ups and downs of this program and have been able to resolve debt as well as get settlements back to back. The ease of authorizing a settlement as well has helped tremendously with my busy schedule. Makes me happy to know soon this will all be behind me.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Amanda! We're so glad to hear that our support has made a difference for you during your ups and downs. It's great to know that the ease of authorizing settlements fits well with your busy schedule, and we’re proud to have been able to help you resolve your debt. We're excited for you to soon put this chapter behind you and move forward with peace of mind. We're here for you every step of the way!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Aug. 13, 2024

    Everyone I have being dealing with has been understanding, professional and a pleasure to deal with. The wait times on the phone have also been very short. The process to get everything in order was also quick and easy. I have had to call back a few times to update some banking information or other information and each time was just amazingly easy.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Mike! We're thrilled to hear that you've had such positive experiences with our team and that the process has been smooth and easy for you. We're committed to making sure your journey with us is as stress-free as possible, and it's wonderful to know that we've met your expectations. If you ever need anything else, we're always here to help. Thanks for choosing Freedom Debt Relief!

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    Punctuality & SpeedRefunds & PayoutsStaffBillingTransparency

    Reviewed Aug. 13, 2024

    Updated on 06/11/2025: FDR is helping me get my bills paid and bring my credit score up. My bills have been reduced to mostly half of what I owe. I'm glad that I pick them for assistance. It has helped to ease my mind knowing that I will be represented correctly. The bi-weekly payments have made it easier to maintain my lifestyle and also pay my bills. The automatic payment method makes sure that I don't forget to pay them or get a late fee.

    Original Review: I'm pleased with how the service of this company is working so far. My debts are being paid slowly but surely. I'm so glad that I chose to be a client of this company. It has relieved a lot of stress from me. I sleep better at night knowing that Debt Relief is working for me.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, John! We're so glad to hear that our service has helped relieve your stress and brought you peace of mind. It's great to know that your debts are being taken care of, and we're honored that you chose us to assist you on this journey. We're here to support you every step of the way. Thank you for trusting Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 12, 2024

    From day 1, the support and communication have been outstanding. There is customer service 24/7 for any questions or doubts you might have throughout the process. The program has helped me with my financial planning and economic wellbeing. If I hadn't seek support from Freedom Debt Relief, I might be bankrupted by now.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Raul! We're so glad to hear that the support and communication have been outstanding from the very beginning. It's great to know that our 24/7 customer service has been helpful throughout your journey. We're honored to be part of your financial planning and economic well-being, and we're here to help you every step of the way. Thank you for trusting us to support you during this time!

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    Staff

    Reviewed Aug. 12, 2024

    I found the representatives to be knowledgeable and professional and open to any questions I may have. I felt that they would be supportive in this endeavor. The person who helped me set up the webpage was clear and efficient. I am happy to begin this journey to become debt-free.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Patricia! We're delighted to hear that our representatives have been knowledgeable, professional, and supportive throughout your journey. It's wonderful that setting up your dashboard was clear and efficient, and we're excited to be with you as you work towards becoming debt-free. We're here to support you every step of the way!

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    Customer ServiceStaffBilling

    Reviewed Aug. 12, 2024

    They have been amazing and helpful. Everyone has been so great and friendly. They have called to check up on me. Also have assistance with stopping the direct payment for other companies. I wish I could have switched over to them sooner. I will definitely recommend them to others for help. The customer service is really great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Nicole! We're thrilled to hear that you've had such a positive experience with our team. It's great to know that the friendly support, updates, and assistance with stopping direct payments have made a difference for you. We're glad you're partnered with us now, and we appreciate your willingness to recommend our services to others. We're here to continue supporting you every step of the way!

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    Customer ServiceStaff

    Reviewed Aug. 12, 2024

    Great customer service very helpful and understanding to me needs and situation. I would definitely recommend services to friends and colleagues. Every time I call they have been able to answer all my questions and are able to work with me on my personal needs and financial situation. If I had to do it again I would sign up with them again.

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    Response from Freedom Debt Relief

    Hi Linda, thank you so much for your kind words! We're delighted to hear that our customer service team has been helpful and understanding of your needs and situation. It’s wonderful to know that you would recommend our services to others and that you’d choose to work with us again. We're always here to support you, and we're glad to be a part of your journey. If you ever need anything, don’t hesitate to reach out. Thank you for trusting us!

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    StaffBilling

    Reviewed Aug. 12, 2024

    I am not sure how exactly to check my progress, only know I am making some. Since starting this process, some of my credit cards have contacted me to help resolve my debit. The only thing I wished was that Freedom Debit contacted them all to let them know I was going through this process.

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    Response from Freedom Debt Relief

    Hi Melissa, thank you for your feedback and congratulations on your progress. We encourage you to log in to your dashboard to see the status of your accounts! Thank you for choosing FDR!

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    Reviewed Aug. 12, 2024

    So I’ve been in the program less than a year and I already have 2 debts resolved. One of the companies was trying to sue me and FDR’s partner McCarthy Law handled the case so I didn’t have to go to court at all and that case has been completely resolved. It’s such a relief to be in this program because I was so overwhelmed with financial stress and now it’s like a weight has been lifted. This is THE BEST program and best decision I’ve made on my journey to becoming debt free.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Azia! We're thrilled to hear that you've already resolved two debts in less than a year and that McCarthy Law was able to handle your case smoothly. It’s great to know that the program has brought you such relief from financial stress. Your journey toward becoming debt-free is truly inspiring, and we're honored to be a part of it. If you ever need anything or have questions along the way, we’re here for you. Wishing you continued success and peace of mind!

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    Customer ServiceStaff

    Reviewed Aug. 12, 2024

    They are doing a great job for me and settling my debt! Very informative, great communication and easy to understand. Very successful so far in negotiations with my debtors and getting the balance down. I would definitely recommend and use again. Wonderful customer service and a great company to do business with.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Terri! We’re thrilled to hear that you’ve found our communication clear and our efforts in settling your debt successful. It's great to know that you would recommend our services and consider working with us again in the future. We’re here to support you every step of the way, and your satisfaction means the world to us. Thank you for choosing Freedom Debt Relief and for your kind words!

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    Reviewed Aug. 12, 2024

    When you check your account and there is a ton of money sitting there and then you check the balances of settlements and they could pay off things but instead just let it sit there, it’s frustrating. You ask questions, they don’t answer your questions. They let two of my accounts go to court after I asked if they could push them forward. At this point, I will be done soon so I’m just going with it.

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    Response from Freedom Debt Relief

    Hi Michelle, we understand our process may not make sense and can cause frustration, rest assure our goal is not to upset you but keep your best interest in mind at all times. An account account specialist will be reaching out to address the status of your accounts and to answer any questions you may have.

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    Reviewed Aug. 12, 2024

    I have never had any negative experiences while being a client of FDR. I’m very pleased with the actions and the plan that FDR has laid out for me. I’m very pleased. I would recommend the use of FDR to everyone I know. So yeah FDR A WONDERFUL SERVICE. The sign-up is easy and effortless.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience, Jasper! We're thrilled to hear that you're pleased with the plan we've put in place for you and that everything has been smooth and effortless so far. Your recommendation means a lot to us, and we're here to support you every step of the way as you work toward your financial goals. Thanks again for choosing FDR!

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    PriceRates

    Reviewed Aug. 11, 2024

    After many sleepless nights trying to catch up with rising prices and a serious health issue, I found Freedom Debt Relief. Easy, compassionate service!!! I am sleeping much better. I am so thankful for this Company who made a huge difference in my life. Please do yourself and family a favor to breathe!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Debra. We're so glad to hear that our service has made a difference in your life during such a challenging time. Knowing that you're sleeping better and feeling relieved truly warms our hearts. We’re here to support you every step of the way. Please reach out if you ever need anything. Wishing you continued peace and better days ahead!

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    Staff

    Reviewed Aug. 11, 2024

    The representatives that I have dealt with have been knowledgeable, patient and extremely helpful. I feel like I am on my way to financial freedom from the help I have received. I highly recommend FDR to others who are in financial distress. I am very grateful for this program. I was not made to feel embarrassed or humiliated in any way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Kay! We're thrilled to hear that our representatives have been knowledgeable, patient, and helpful in guiding you toward financial freedom. It's great to know that you felt supported and respected throughout the process. Your recommendation means a lot to us, and we're grateful to be part of your journey to financial stability.

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    Customer ServiceOnline & AppStaff

    Reviewed Aug. 11, 2024

    The first 17 months I was a client with FDR everything was good. I spoke with them via telephone regularly. Every document that was sent to me by my creditors I IMMEDIATELY MAILED to FDR. Then, in February, 2024 I was served with notice of a pending lawsuit by a creditor. I attached a letter and MAILED the suit paperwork. I heard nothing. In March I called FDR and again MAILED the lawsuit paperwork. FDR’s excuse? “Well, we don’t always get our mail.” Now? The mailbox is still posted on their website, so it must be valid, right? It seems they only accept paperwork via pdf, posted on “your client dashboard.” Really? I’m 77 yrs old. Think I know how to do that? Do they care? Nope. I am now working with LLG Legal to try to settle TWO lawsuits. My financial life is in jeopardy at this point.

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    Response from Freedom Debt Relief

    Madalyn, we are sorry to hear about the inconvenience you encountered with your legal accounts. Our goal is to make our client experience more convenient, which is why we offer several forms of online contact methods. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed Aug. 11, 2024

    My wife and I are just getting start with the program. Up to this point we are extremely well informed and are completely on board with the program and its goals. We understand the process and to this point we are more than satisfied with our outlook on resolving our debt.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jim! We're glad to hear that you and your wife feel well-informed and confident in the program. It's great to know that you understand the process and are satisfied with your progress so far. We're here to support you both as you work towards resolving your debt, and we're excited to help you achieve your financial goals.

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    Staff

    Reviewed Aug. 11, 2024

    Phenomenal service, well informed and their availability to assist customers make them stand out from other companies in the industry. Their knowledgeable staff and their commitment to helping customers find solutions to their needs create a positive experience for every interaction. With their willingness to always be available for assistance, customers can feel confident and supported in their decision to choose this company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's our priority to ensure that every customer feels well-informed, supported, and confident in their decision to work with us. We're committed to being available whenever you need assistance, and we're here to help you every step of the way. Your feedback truly motivates us to keep delivering the best service possible!

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    Staff

    Reviewed Aug. 10, 2024

    They have help me a lot by taking care of my account and they all been at least half of what I owe and instead of me handling it I have peace of mind so I can concentrate on other thing like my kids so thanks for all your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Seth, It's wonderful to hear that Freedom Debt Relief has helped ease your burden and given you peace of mind. We're glad you can focus on what matters most, like your family, while we take care of your accounts. Thank you for sharing your experience, and we're here to continue supporting you every step of the way!

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    Customer ServiceStaff

    Reviewed Aug. 10, 2024

    Great customer service. They have really helped me with my situation. They listen and explain everything each time I have a question. They understand that I'm not alone. If they can't help they always connect me to the proper department that will help with the best option in my situation. I would recommend 100 percent. I'm so pleased with all the help along my journey.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Ralonda! We're delighted to hear that our team has been able to provide the support and guidance you need. It's great to know that you feel listened to and that we've been able to provide you with the right resources. Your recommendation means a lot to us, and we're here to continue helping you every step of the way. We're pleased to be part of your journey toward a brighter financial future!

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    Customer ServiceStaff

    Reviewed Aug. 10, 2024

    Absolutely amazing service and great communication. I will be recommending Freedom Debt Relief to everyone. I never thought I'd be able to get out of debt but Freedom Debt Relief made it possible. Thank you so much for everything. I am happy to have the help I need without any judgement.

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    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Rebecca! We're thrilled to hear that our service and communication have made a positive impact on your journey out of debt. Your recommendation means the world to us, and we're glad to have been able to assist you without any judgment. It's wonderful to know we could help you achieve something you once thought was impossible. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBillingLoan Process

    Reviewed Aug. 10, 2024

    I am beyond grateful for FDR and how much they have helped me. After I lost my brother I went on a spending craze and they really helped me dig my way out. After a year of dedicated and consistent payments I was able to qualify for the Achieve Loan and bring my credit score back up and in good standing, settling all of my debts and closing them out. Not to mention their invaluable help with my creditor calls and court notices. All I had to do was upload my documents and they took care of the rest. Forever grateful for FDR helping me to get to the light at the end of the tunnel. Recommend them to anyone who is in the same boat that I was in.

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    Response from Freedom Debt Relief

    Thank you for sharing your heartfelt story, Selina. We're deeply sorry for your loss and are honored to have been able to support you during such a difficult time. It's inspiring to hear how you've turned things around with dedicated payments, and we're thrilled that the Achieve Loan helped you rebuild your credit. Your journey to financial freedom is truly remarkable, and we're grateful to have been part of it. Thank you for choosing FDR!

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    Reviewed Aug. 10, 2024

    The process was very easy. I just started, so I will give you more as the process starts working in my favor. I am happy that I will get rid of my debt and save some money at the same time. Debt-free is the best thing in our lives today, and after this, I will get my life on track, and my family and I will be at peace forever.

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    Response from Freedom Debt Relief

    Aretha, we are glad to hear that the process has been easy so far! As you continue on this journey, we are confident you’ll see the benefits of getting rid of debt and saving money. Achieving financial freedom is a huge step, and we are excited for you and your family as you work towards a peaceful, debt-free future. Thank you for choosing FDR!

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    Staff

    Reviewed Aug. 10, 2024

    I’m so happy I went with Freedom Debt Relief. I'm so relieved that I did this and went with them. They took my stress away and they are amazing. They are getting me on the path of happiness and I could not be any more happier with them. I don’t have to worry about anything else. I know Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Matthew! We're thrilled to hear that Freedom Debt Relief has brought you relief and happiness. It's great to know that we've been able to take the stress off your shoulders and help you on your journey. We're here for you every step of the way, and we're so glad you chose us!

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    Staff

    Reviewed Aug. 9, 2024

    After the passing of my husband, I really fell on hard times. Freedom Debt Relief has helped me work out my financial issues. I feel like a heavy burden has been taken off of me. Thanks to Freedom Debt Relief for coming to my rescue. I would recommend family and friends to turn to them when they have fallen on hard times such as myself. I have no complaints so far.

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    Response from Freedom Debt Relief

    Theresa, we are deeply sorry for your loss, and we are glad that Freedom Debt Relief could be there for you during such a difficult time. Thank you for sharing your experience and your willingness to recommend us to others facing similar challenges. We’re here to support you every step of the way, and we’re grateful to have been able to help lift some of the burden off your shoulders. If there's anything more we can do, please don't hesitate to reach out.

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    Communication

    Reviewed Aug. 9, 2024

    I was very hesitant about going through this process but they have shown great progress and keep me informed the entire time. They truly have made it easier on me and my debt. I 100% recommend to anyone who is drowning in debt and needs a REAL solution. You will feel the difference at first but it will all pay off afterwards.

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    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Brian! We understand how hesitant you may have felt at first, and we're glad to hear that our team's progress and communication have made a difference. It's great to know that the process has been easier for you and your debt. Your recommendation means a lot, and we're here to support you every step of the way. Keep up the great work!

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    Customer ServiceStaff

    Reviewed Aug. 9, 2024

    They really gave me a sense of relief and for the first time in a long time I saw light at the end of the tunnel. It was a wonderful feeling. I hesitated making that call but I’m glad I did so I wanted to thank them for being so supportive and friendly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Debra! We're so glad to hear that you’re feeling a sense of relief and seeing light at the end of the tunnel. Making that first call can be tough, but we're thrilled that you took the step and found our team supportive and friendly. We're here for you every step of the way!

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    StaffBilling

    Reviewed Aug. 9, 2024

    Great opportunity to get out of debt. I would recommend to anyone having credit problems to do so. Best thing I ever did! I have a lot of relief from putting all cards into 1 payment and it saves me money as well. I feel like I'm not under pressure to get it all paid by making the minimum payments. I feel like this has help me out a lot

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Nichelle! We’re so glad to hear that consolidating your payments has provided you with relief and saved you money. It’s wonderful to know that this has been a great decision for you and has eased the pressure of managing multiple payments. We appreciate your recommendation and are here to support you every step of the way!

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    Punctuality & Speed

    Reviewed Aug. 9, 2024

    Very pleased with the outcome... In the relatively short period of time... I already have few settlements. The settlement is fast, faster than what I anticipate.Is really fast in the settlement even though I don't have enough money to settle. Thank you for your assistance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback! We’re thrilled to hear that you’re pleased with the quick progress on your settlements, even in a short period of time. It’s great to know that the process has exceeded your expectations. We're here to support you every step of the way, and if you ever need anything, don’t hesitate to reach out. Thank you for trusting us to assist you on this journey!

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    Staff

    Reviewed Aug. 8, 2024

    It is being a hard time with financial hardship but Freedom Debt Relief program it is helping me to get on track. Everyone I spoke were always very helpful, courteous, and always explain and helped with any questions along the way. I have some bumps on the road but I can see light at the end of the tunnel.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Mariana. We understand how challenging financial hardship can be, and we’re glad to hear that our program is helping you get back on track. It’s great to know that our team has been helpful and supportive throughout your journey. While there may be bumps along the way, we're here to help you see that light at the end of the tunnel. If you ever need anything, we're just a call away!

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    PriceStaffBilling

    Reviewed Aug. 8, 2024

    No one cares that I got laid off from my job. No one cares about the bills piling up on my end. People just keep taking more and more money that I can't afford to give them. People don't care how close you're getting me to bankruptcy by taking more money than I can afford to give you.

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    Response from Freedom Debt Relief

    Hi Paul, we are sorry to hear that you were laid off. We understand you may be facing a challenging time and our goal is never to add to your stress. An account specialist will be reaching out to address your options.

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    Customer ServiceStaff

    Reviewed Aug. 8, 2024

    Well right now I'm not very happy with them because I paid $2,500 something dollars to them and they've only settled one debt of $1,000 and so right at the moment I'm not recommending them for nothing. They constantly bugging you about an eat with an email or something. I hired them to take care of the business and not bug me.

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    Response from Freedom Debt Relief

    Tracy, we are sorry you feel that our updates are bothersome. Our goal is not to bug you, but instead keep you in the loop, as this program will be most successful for you if we work as a team. An account specialist will be reaching out to address your concern regarding your settled account and to obtain feedback about your expectations.

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    Billing

    Reviewed Aug. 8, 2024

    Freedom Debt Relief has been a godsend to me. I was having so much trouble making minimum payments on my credit cards and my debt was crushing me. They have made it so easy for me to get these debts paid. I still have a ways to go but I'm starting to see the light at the end of the tunnel. I am so glad I took a chance on them.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Christine! We’re so glad to hear that Freedom Debt Relief has been a lifeline for you during a challenging time. It’s wonderful to know that you’re starting to see progress and that the weight of debt is beginning to lift. We’re here to support you every step of the way, and we’re grateful that you took a chance on us. If you ever need anything, don’t hesitate to reach out!

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    Customer ServiceStaff

    Reviewed Aug. 8, 2024

    Explain the system and works very good. I will recommend this company to my friend and my family. It works very good. Thank you for all your help. I really appreciate your help and my time as me. Will recommend this to call my friendly people that I know. God bless you all.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words and recommendation, Barbara! We’re glad to hear that our process is working well for you. Your appreciation means a lot to us, and we’re grateful for your support in sharing our service with your friends and family. If you ever need anything, we’re here to help. Thank you for choosing FDR!

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    Staff

    Reviewed Aug. 8, 2024

    We have been very happy with our experience with Freedom Debt Relief in the past and are confident that that we will continue to be satisfied. Roy was so amazing to work with. He was very understanding and not judgemental at all! Thank you, thank you, thank you.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Missy! We’re thrilled to hear that you’ve had such a positive experience with Freedom Debt Relief and that Roy provided you with understanding and non-judgmental support. Your confidence in our service means the world to us. We're here for you every step of the way, and we truly appreciate your kind words. Thank you for choosing FDR!

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    Punctuality & SpeedStaff

    Reviewed Aug. 8, 2024

    Excellent service. Very pleased with the service and how quickly they work on my accounts. Looking forward to to close all my accounts. I see a new future for myself with the help of Freedom debt relief. Thank you very much. I would definitely recommend to a friend or family member.

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    Response from Freedom Debt Relief

    Thank you so much for your positive feedback, Adriana! We're delighted to hear that you're pleased with our service and how quickly your accounts are being managed. It’s exciting to know that you’re looking forward to a brighter future with our help. We truly appreciate your recommendation to friends and family. If you ever need anything along the way, please feel free to reach out. We're here to support you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 8, 2024

    Quick and easy responses with easy accessibility to approve settlements with the click of a button. Set up was efficient and the customer service provided helped simplify the process. This process is highly recommended for any person that is struggling to recover their credit and get to a level manageable by moderation and self reliance.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Timothy! We’re delighted to hear that you found our process quick and easy, with convenient options to approve settlements. It’s great to know that our customer service team was able to simplify things for you. Thank you for choosing FDR!

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    StaffBilling

    Reviewed Aug. 8, 2024

    If you have too much CC debt and you're not sure what to do, Freedom Debt Relief is the answer. I have used them twice and every time has been a wonderful and educational experience. Very professional and impeccable service. This allows you to stop just making the minimum and bundle it all into one easy payment.

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    Response from Freedom Debt Relief

    Nathan, thank you for your wonderful feedback and for trusting us to help you twice on your journey to financial freedom! We’re thrilled to hear that you found our service professional and educational. It’s great to know that we’ve been able to simplify the process and help you manage your debt more effectively. If you ever need further assistance or have questions, please don’t hesitate to reach out. We're here to support you every step of the way!

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Aug. 8, 2024

    Just getting started. Can rate better later. Looking forward to cutting my debt back soon. Hope I can handle collection calls from each creditor. Will be so nice to get them paid off. The agent I spoke with in the beginning was so encouraging. I will jump for joy when it's all over.

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    Response from Freedom Debt Relief

    Thank you for sharing your thoughts as you begin your journey with us, Judith! We’re glad to hear that your initial experience with our agent was encouraging. Managing collection calls can be challenging, but we're here to support you with tips and guidance. It will be wonderful to see your progress and celebrate your success in reducing your debt. If you need any assistance or have questions along the way, please reach out. We’re excited to help you achieve your goals and look forward to seeing you jump for joy when it’s all over!

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    Punctuality & SpeedRates

    Reviewed Aug. 8, 2024

    I've just started so I can't really rate, but so far everything has been great. I'm waiting to build up my cash and see how my settlement goes with my creditors. This is my first time doing a debt consolidation. But the way I have been treated so far has been absolutely great.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Aretha! We’re glad to hear that your experience has been positive so far and that you feel well-treated by our team. Starting a debt consolidation journey is an important step, and we’re here to support you every step of the way. If you have any questions or need assistance as you build up your funds and move towards settlements with your creditors, please don’t hesitate to reach out. We’re excited to continue working with you!

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    Staff

    Reviewed Aug. 8, 2024

    Helped me with the process and gave me time to think about it first. So happy to be on my way to a new home. That is my goal. A new home and new me. 2025 will be a great year for me because of Freedom Debt Relief. Again thank you.

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    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Stewart! We're delighted that we could support you through the process and give you the time you needed to make the best decision for your future. It’s inspiring to hear that you're on your way to achieving your goals, and we're thrilled to be part of your path to a new home and a fresh start. Wishing you all the best as you move towards a fantastic 2025! If you need any further assistance, feel free to reach out.

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    Reviewed Aug. 8, 2024

    Great service, pleased as I watch for my accounts being paid off one by one. The process takes awhile to notice a change but once it does it feels great to know you’ve paid your debts instead of bankruptcy. I graduate my program in 8 months and could not be happier.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Mary! We’re thrilled to hear that you’re pleased with the service and that you’re seeing your accounts being paid off. It’s rewarding to know that your patience and perseverance are paying off. Congratulations on being so close to completing the program! If you have any questions or need assistance as you approach graduation, please feel free to reach out. We’re here to support you until the finish line!

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    Customer ServiceStaffBillingEase of Use

    Reviewed Aug. 8, 2024

    I remember when I first reviewed Freedom Debt Relief's website. For weeks, I hesitated contacting the company because I was embarrassed of my credit card debt. After researching extensively on the company, I finally contacted Freedom Debt Relief. The customer service is extremely professional, welcoming, and patient in answering all of my questions. I am always able to get a hold of someone when I need assistance. I am finally improving my credit score and getting rid of debt as Freedom Debt Relief negotiates and settles balances on my behalf. I gave 4 out of 5 stars due to the website. It is very dated and not very user friendly. However, everything else about this company seems superb. I am so much happier feeling less stressed about my credit card debt. Thank you, FDR!

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    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Rebbeca! We understand how challenging it can be to take the first step, and we’re so glad you reached out to Freedom Debt Relief. It’s wonderful to hear that our customer service team has been professional, welcoming, and supportive in assisting you. We’re thrilled that you’re seeing progress! Thank you for choosing FDR!

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    Customer ServicePriceStaffBilling

    Reviewed Aug. 8, 2024

    I would recommend this to everyone who is financially drowning. It was easy to enroll my debt and they are negotiating it way faster than I expected. Very helpful and keep me notified about everything that is going on with my accounts. Their customer services are very friendly and answer all my questions that I had about how they were going to negotiate my accounts. The payments are affordable and got me my life back so I could enjoy everyday things again.

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    Response from Freedom Debt Relief

    Thank you so much for your glowing feedback and recommendation, Hollie! We’re thrilled to hear that the enrollment process was easy and that our team is negotiating your debt faster than expected. It’s wonderful to know that you feel informed and supported throughout the process. Our goal is to make sure payments are affordable so you can enjoy everyday life again, and we’re so glad to hear that this has been your experience. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    I feel very relieved that someone is helping us get out of debt. You can feel good and take a deep breath. Two of our stores have been paid already. Everyone is very helpful and friendly when you call. I wasn’t going to do this in the beginning but I am so glad I changed my mind.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Betty! We’re so glad to hear that you feel relieved and supported on your journey to becoming debt-free. It’s fantastic that two of your accounts have already been settled, and we’re thrilled to have been able to help you achieve this progress. Our team is here to provide friendly and helpful assistance whenever you need it. Thank you for trusting us and for taking the important step to becoming debt free!

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    Customer ServiceStaffBilling

    Reviewed Aug. 7, 2024

    I called, you set it up. Talk to all my creditors and then started giving the money and then all I get is phone calls from the creditors all the way far as the Philippines. I couldn't even understand the nice lady and that does. Anyhow I thought what is all these phone calls and then they say well you got to start paying them first. Well that's what I pay. Freedom Debt Relief to do so. We'll see. It's only been three payments so far but the phone calls are driving me crazy.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Eleanor. We sorry to hear about the phone calls you’ve been receiving from creditors, and we understand how frustrating that must be. While our team is working on negotiating with your creditors, it can take some time before the calls decrease. Rest assured, we’re actively managing your account to achieve settlements as soon as possible. In the meantime, we encourage you to check out the resources available in your dashboard to help you manage these calls.

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    Reviewed Aug. 7, 2024

    Republican Finance has been telling me that they will file suit because y’all have not contacted them and that the only issue that I have with this company. I hope this issue can be resolved and other than that I am good standing with Freedom.

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    Response from Freedom Debt Relief

    Hi Terence, thank you for sharing your experience with us. We are sorry to hear about Republican Finance and can understand that this account may be causing you stress. We encourage you to reach out to our customer service team to help guide you and answer any questions you have, we are here to help!

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    TechRefunds & Payouts

    Reviewed Aug. 7, 2024

    Can't get information on contract, won't send password, won't send a paper contract, one side says they paid then the other side said they did, but neither says where the $1500 l had in my account went to what. Just made up against each other but no show. Freedom says they paid it. Active says they paid it.

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    Response from Freedom Debt Relief

    Hi Rebecca, we are sorry to hear about the challenges you're facing. An account specialist will be reaching out to address your concerns.

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    Customer ServiceCommunication

    Reviewed Aug. 7, 2024

    I need to know the total amount that is to be settled as well as what’s being settled. I’m not being told anything. There’s no communication. Whenever I call the person that’s only at their end really has no idea. I hear children screaming in the background. It’s just non-conducive for the stress that I’m under to deal with a company that I essentially feel as though does not have a handle on my finances.

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    Response from Freedom Debt Relief

    Thank you for bringing this to our attention, James. We are sorry to hear about your experience, and apologize for any frustration this has caused. Clear communication is a priority for us, and it’s concerning to hear that this has not been your experience. An account specialist will be reaching out to address your concerns.

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    StaffBilling

    Reviewed Aug. 7, 2024

    Very satisfied, representative was very helpful and explained to me more than I asked. Representative was very kind and patient with me. It's very relieving to have everything taking care of as far as credit cards payments.

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    Response from Freedom Debt Relief

    Thank you so much for your feedback, Charikleia! We’re delighted to hear that you’re very satisfied with the service and that our representative was helpful, kind, and patient in addressing your concerns. It’s our goal to ensure you feel supported and informed throughout the process. We’re glad to hear you feel relieved with your accounts being taken care of. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

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    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    It has been a very stressful time having significant debt and unforeseen circumstances. Having Freedom Debt Relief involved has been very helpful. First settlement and reduction underway with very good communications and helpful aids. Customer service has been great. In the beginning I was not sure if I would ever be debt free but now I see positive results.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Mary! We understand how stressful it can be to face significant debt and unforeseen circumstances, and we’re so glad to hear that having Freedom Debt Relief involved has been helpful for you. It’s wonderful to know that your first settlement and reduction are underway and that our communication and customer service have been great. Seeing positive results is a testament to your commitment, and we’re here to support you every step of the way. Thank you for choosing FDR!

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    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    Freedom Debt Relief Has helped me tremendously with working on my debt, they are always willing to answer any of my questions or concerns. They explain everything to you if you don’t understand or have questions. They make sure before communication is ended you have a clear understanding. I would recommend Freedom Debt Relief to my family and friends!

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Tracy! We’re thrilled to hear that Freedom Debt Relief has been able to help you work on your debt and that our team has been responsive to your questions and concerns. Ensuring that you have a clear understanding of everything is one of our top priorities, and it’s great to know that this has been your experience. Your recommendation to family and friends means the world to us. If you ever need further assistance, please don’t hesitate to reach out.

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    Contract & TermsPunctuality & SpeedStaff

    Reviewed Aug. 7, 2024

    At the time I hired a consultant who helped me with my debts in much less time, hence the settlement. But in general I have received good advice, the agreements were somewhat slow but on the right track. I hope to settle my debts in the medium term, which due to mismanagement absorbed most of my salary.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Jesus! We’re glad to hear that you’ve received good advice and are on the right track with your settlements. We understand that the process can sometimes feel slow, but we’re committed to helping you achieve your financial goals. Your patience and trust mean a lot to us, and we’re here to support you as you work towards settling your debts!

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    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    For the last two months they've been very helpful giving me tips on handling creditors' calls, sending me emails to help with situations that may come up and their support team is always on point. Anyone who's in a lot of debt I recommend calling because they are really helpful.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Bridgette! We’re so glad to hear that our tips and support have been helpful. It’s our goal to ensure you feel supported and informed throughout your journey. Your recommendation means a lot to us, and we’re here to assist anyone who needs help managing their debt. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for trusting us to support you!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 7, 2024

    Excellent customer service. They kept me up to date on my account and had no problems that couldn't be resolved. The client dashboard was extremely helpful and kept me informed on when my program would be completed. I had very good experiences with the program and would highly recommend to my friends to enroll in the program if they need to resolve their debts. Thank you again.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Richard! We’re delighted to hear that you had an excellent experience with our customer service and found the client dashboard helpful in tracking your progress. It’s great to know that you felt well-informed and supported throughout the program. Your recommendation means a lot to us, and we’re grateful for your trust. Thank you for choosing FDR!

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    Customer ServiceSales & MarketingPunctuality & SpeedBilling

    Reviewed Aug. 7, 2024

    After my first conversation with Karley I felt this program would benefit my needs and felt a relief after our first conversation. I didn’t see myself being able to afford or pay down my credit cards no time soon. I also felt overwhelmed with being able to pay these bills on time. So I saw a commercial for FDR and then I was scrolling on Facebook and saw an advertisement for FDR and I immediately got on the phone to make an appointment to speak to someone. And that was in December 2023 and now my credit cards are in negotiations and here we are in August of 2024.

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    Response from Freedom Debt Relief

    Thank you for sharing your story with us, Baraka! We’re so glad to hear that your first conversation with Karley gave you the confidence that the program would meet your needs. It’s wonderful to know that you felt relief right from the start and took the initiative to reach out after seeing our advertisement. We're thrilled that your credit cards are now in negotiations and that you’ve made such significant progress. Thank you for trusting us to help you on your financial journey.

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    Reviewed Aug. 7, 2024

    So far I’m satisfied with their results. I have had a decline in finances and Freedom has been the only who have been there for me and have made my stress level decrease. I am very grateful for such a great organization. I’m extremely grateful and pleased for such a wonderful organization.

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    Response from Freedom Debt Relief

    That's wonderful to hear, Teresa! It's great that Freedom Debt Relief has been able to support you during a difficult time and help reduce your stress. Keep up the positive attitude, and know that you have a strong team behind you. Thank you for choosing FDR!

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    Punctuality & SpeedStaff

    Reviewed Aug. 7, 2024

    I don't understand why my debts are not being settled. More quickly. Is very frustrating. I just want my Problems solve as quickly as possible as I've stated before. This is very frustrating for me and I would like to be out of debt as soon as possible.

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    Response from Freedom Debt Relief

    Norma, thank you for bringing this to our attention. We understand how frustrating it can be when things don't move as quickly as you'd like. Settling debts can sometimes take longer than expected due to negotiations with creditors, but it's all part of ensuring you get the best possible outcome. Keep in mind that each case is unique, and patience is key. An account specialist will be reaching out to address your progress.

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    Reviewed Aug. 7, 2024

    In just a number of days, I will be receiving my "graduation" package, signifying my satisfactory completion of my time with Freedom Debt Relief. It has been nearly five years and FDR has successfully handled thousands of dollars of debts to my absolute satisfaction. I feel that I couldn't have done it without them and am very grateful for all they have done for me.

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    Response from Freedom Debt Relief

    Gert, congratulations on reaching this significant milestone and completing your program! We’re thrilled to have been part of your journey over the past five years and to have helped you successfully manage thousands of dollars in debt. Your satisfaction and gratitude mean the world to us. Thank you for trusting us to assist you, and we’re so proud of what you’ve accomplished. Thank you for choosing FDR!

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    Customer Service

    Reviewed Aug. 7, 2024

    I talk about Freedom Debt Relief with my friends all the time!! It has been the best experience ever! I have nothing but positive things to say and I am so grateful that I made the decision to let FDR assist me in making my life better!! I haven't had to worry about anything, no phone calls, no pressure.

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    Response from Freedom Debt Relief

    Gregory, thank you so much for sharing your positive experience with Freedom Debt Relief! We’re thrilled to hear that you’ve had the best experience and that the program has made such a positive impact on your life. Your recommendation to your friends means a lot to us, and we’re grateful for your trust. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!

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    Staff

    Reviewed Aug. 6, 2024

    My credit was great last year then medical copayments caused me to use my cards to survive. I found myself drowning in debt. I contacted Freedom Debt for help. I am confident that I will prevail once again. I am less nervous since I started this journey. The representatives are very helpful and reassuring when you ask a question. I truly recommend Freedom Debt.

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    Response from Freedom Debt Relief

    Andrea, we are sorry to hear about the challenges you faced with medical copayments, but it's great to hear that our team has been so supportive. We are happy you're on a positive path towards overcoming your debt, and it's encouraging that our representatives have been helpful and reassuring. Keep up the good work—you've got this!

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    Staff

    Reviewed Aug. 6, 2024

    A lot of people are in debt and probably don't believe in this kind of programs, reality is. It is real, these guys really help you knock down debt. I strongly recommend, to at least give it a try...you won't regret it. You can start seeing positive results sooner than expected!!!!

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    Response from Freedom Debt Relief

    Deenita, thank you for sharing your experience and trust with us. We are excited to see your progress and cant wait to get you to the finish line!

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    Reviewed Aug. 5, 2024

    I seem to be paying quite a lot every month in fees which adds up. I do not realize the fees would be so high. I will stick it out but every month it makes me more frustrated. But I can see my credit score slowly work its way up

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    Response from Freedom Debt Relief

    Hector, we understand you feel discouraged by your fees and we are sorry to hear you feel this way. Our goal is to be transparent about our fees, an account specialist will be reaching out to share a breakdown with you.

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    Billing

    Reviewed Aug. 5, 2024

    Ever since I started the program, I have had a huge weight lifted off my shoulders. I have peace of mind. They have settled my 3 enrolled debts. I can’t praise them enough. My monthly payments were not a hardship. Everything was tailored to my finances. I give them an A+++++.

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    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Gail! We’re thrilled to hear that the program has given you peace of mind and helped lift a huge weight off your shoulders. It’s fantastic to know that we were able to settle your debts and tailor everything to your financial situation without causing hardship. We’re proud to have been part of your journey and are here to support you if you need anything in the future. Congratulations on your success!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 5, 2024

    I'm so happy. Good service and excellent attention. It's the best for help with your credit situation. I can recommend it. Without any problem, it's a good solution and feel free when you finish your plan!!! All the program it's so fast and very easy. You don't have to move from your phone or computer!!!

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    Response from Freedom Debt Relief

    Thank you so much for your enthusiastic feedback, Mauro! We're thrilled to hear that you're happy with the service and the attention you've received. It’s great to know that you found the program to be a fast and easy solution for your credit situation. We strive to make the process as convenient as possible, so it's wonderful to hear that you can manage everything right from your phone or computer. Thank you for recommending us, and we're excited to continue supporting you on your journey to financial freedom.

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    Customer ServiceEase of Use

    Reviewed Aug. 4, 2024

    I would refer this company to a friend. Great customer service and getting issues solved is easy. The dashboard is a great idea so you are involved in your own debt program while it is happening. Great site and great customer service and easy to navigate thru on the dashboard.

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    Response from Freedom Debt Relief

    Terry, thank you so much for your kind words and for considering referring us to your friends! We're delighted to hear that you’ve had a great experience with our customer service and found the dashboard helpful and easy to navigate. Our goal is to make the process as smooth and transparent as possible, and it’s wonderful to know that you feel involved and supported throughout your debt program. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

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    Customer ServiceContract & TermsBilling

    Reviewed Aug. 4, 2024

    Enrolling was very smooth and much easier than my other one. They gave me a dashboard. Freedom Debt Relief told me that I should tell my debtors that I'm having a hardship. I've told a few of them but some of them just keep calling. I don't have any money. I've only been with the plan forfour months. We got one payment agreement going on. It would be a long time out because I had $27,000 of debt. So, I pay 207 every paycheck. I just changed it to 210. As soon as I can, I'm gonna make it 250 and try to up it more and more every few months. My life is getting a bit better. I have a bit of money to live on. I can breathe.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Allison! We’re glad to hear that enrolling in the program was smooth and that the dashboard is helping you stay informed about your progress. It’s great to see you taking proactive steps to communicate with your creditors about your situation. We understand that it can be challenging, but every step you take brings you closer to financial freedom. It's encouraging to hear that your life is getting a bit better and that you're planning to increase your payments as you're able. Keep up the great work, and know that we’re here to support you every step of the way!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 3, 2024

    Updated on 12/03/2024: I have always had good service from Freedom Debt people that knew the answers to my questions. They were always willing to help. They gave me help with creditors and telephone calls from creditors. They seem to know what they're doing. This way their patrons have faith in them. They got me working on 2 debts and I only been with them since august.

    Original review: Our rep was smart. Knew all about Freedom and how they are there to help people and how they will walk us through this experience to make our experience less stressful. She made us believe freedom would help us and have no stress. Thank you freedom and no she did not promise us anything.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Paul! We're thrilled to hear that your representative was knowledgeable and reassuring throughout your journey with Freedom Debt Relief. Our goal is to make the process as stress-free as possible and provide the support you need every step of the way. It's wonderful to know that you felt confident in the help we offer without any unrealistic promises. Thank you for trusting us, and we're here for you if you have any questions or need further assistance.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2024

    I feel like Freedom Debt Relief to save my life. Excellent service. You can talk to someone anytime you want and the system allows you to check on your progress anytime you want so you have a dashboard that you can connect with each and every day if you like. You also have phone number you can call and talk to representative anytime you want. It’s just all around perfect, professional relationship. Thanks to Freedom Debt Relief I’m feeling like a winner. Thank you.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your wonderful experience with us, James! We’re delighted to hear that you feel supported by our team and that the service has made such a positive impact on your life. It's fantastic to know that you find the dashboard useful and that our representatives have been there for you whenever you needed them. Please let us know how we can continue to support you!

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    StaffEase of UseTransparency

    Reviewed Aug. 3, 2024

    I have been very happy with the program and the people have been very helpful when I have needed to make updates to my account. The dashboard is very easy to use and has a lot of helpful information. I would recommend this program to anyone needing help with their financial problem.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Becky! We're thrilled to hear that you're happy with the program and that our team has been helpful. It's great to know that you find the dashboard easy to use and informative. We appreciate your recommendation and are here to support you every step of the way on your financial journey. If you ever have any questions or need further assistance, please don't hesitate to reach out.

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    Staff

    Reviewed Aug. 3, 2024

    I enjoyed working with Freedom Debt Relief. My debt consultant was great in helping me set up my program. He was easy to work with and very knowledgeable. The whole process so far has been positive. I would high recommend Freedom Debt Relief to others who may be in my situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Diane! We're delighted to hear that you've had a positive experience with Freedom Debt Relief and that your debt consultant provided knowledgeable and helpful support. It's wonderful to know that the process has been smooth for you so far. We appreciate your recommendation and are here to assist you every step of the way.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2024

    Finally, peace of mind with one easy phone call. That is all it took to get started. How it worked was well explained and easy to understand. I don't panic every time the phone rings now. I can get my life back on track and get my debts under control.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nancy, thank you for sharing your experience with us! We’re thrilled to hear that a single phone call made such a positive impact on your peace of mind. It’s wonderful to know that the process was explained clearly and that you’re now able to focus on getting your life back on track without the constant worry.

    We’re here to support you every step of the way as you take control of your debts and move toward a brighter financial future. If you ever need anything or have questions, don’t hesitate to reach out. We’re here for you.

    Verified purchase
    Staff

    Reviewed Aug. 3, 2024

    Helping me get control of my life. My life was out of control, I want to thank Freedom Debt for the help to get my life back. Thank you. I will recommend this program to anyone who is in my position. I am grateful to the people out there that can help people in need. Thanking you also for the help to get creditors off my back. I had one being a pest yesterday and I shut them down right away.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your heartfelt feedback, Patricia! We're thrilled to hear that our program has helped you regain control and provided relief from creditor pressure. It's great to know that you're feeling more empowered and confident. Your recommendation means a lot to us, and we're here to support you every step of the way. Thank you for choosing FDR!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Aug. 2, 2024

    The agent was rude about my credit and my bills. I did not like the way he told me stuff. I like him to tell if my bills would stop coming in the mail. I like him not to get smart when telling me about my bills. I told I paid on my bills and he got smart with me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Danielle, we are sorry to hear about your experience, and appreciate you bringing this to our attention. We strive to provide respectful and supportive service, and it's concerning to hear that this was not your experience. We’d like to help address your concerns and ensure you receive the assistance you need, an account specialist from our team will be reaching out soon.

    Verified purchase
    Customer ServicePriceValue

    Reviewed Aug. 2, 2024

    The fees they charge when they reach a settlement are unreal, and all the money that are on your dedicated account they use it to pay the fees first rather than continue trying to settle more accounts. I wish I never hire them. Very dissatisfied, my credit was impacted to bad, one of my cards I pay it in full and they send me an email saying we have reach a settlement for this card I was like WTH, bottom line if you can stay away please do. It is not worth it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Edgar, we are sorry to hear that you are unhappy with our program and our process. Our fee structure is determined by several factors, including remaining accounts. An account specialist will be reaching out to address the account you mentioned in your review.

    Verified purchase
    Customer Service

    Reviewed Aug. 2, 2024

    All I see is you taking my money giving me a bunch of excuses and doing nothing for me. I get absolutely nowhere when I call the number. I'd like to see is actually do something for me. Call me back on my cell **. If I don't see some sort of results I'm going to drop out. You just taking all sorts of fees out of my account and are doing nothing for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Joseph, we are sorry to hear that you feel like your account is not progressing. We know it can be frustrating to have to wait, but there is a process we have to follow. An account specialist will be reaching out to address your concerns.

    Verified purchase
    StaffBilling

    Reviewed Aug. 2, 2024

    I was skeptical at first, but it is working just as the representative explained. The timelines are long, however, that’s because I am making the minimum payments. The key is paying on time. Soon, I will be able to pay more than the minimum to move the process along quicker.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Danell! It's great to hear that the program is working as explained and that you're seeing progress. We understand that the timelines can be long, but staying committed to your payments is a crucial part of the process. It's wonderful that you're planning to increase your payments soon, which will help expedite the process. If you have any questions or need further guidance, please don't hesitate to reach out. We're here to support you every step of the way!

    Verified purchase
    PriceStaffBilling

    Reviewed Aug. 2, 2024

    Very sad with everything one, they didn’t settle with American Express and I sued by Amex, told them did all the requirements on my part, which one of them was bring my payment up then still ended up going to court with no help from Freedom, paying court costs taking Amex out of the freedom plan then asking freedoms to lower the payments back with they didn’t.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jason, we are sorry to hear this happened and that you felt like you were alone. We understand how challenging legal accounts can be which is why we have our legal partners to assist. An account specialist will be reaching out to address your concerns.

    Verified purchase
    StaffEase of Use

    Reviewed Aug. 1, 2024

    They have guided me thru the process. Very helpful when I had questions. They will talk to my creditors and help me reduce my debt. So much they can do for me. I have done one before with another company. It was not as user friendly. I highly recommend them. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Edna, thank you for your feedback and for recommending our services! We're delighted to hear that our team has been helpful and that you've found the process user-friendly compared to your previous experiences. We're committed to working with your creditors to help reduce your debt and support you throughout this journey. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

    Verified purchase
    Staff

    Reviewed Aug. 1, 2024

    Freedom debt relief made it very easy to get the help I needed. I wasn’t sure at first but they explained everything and helped me feel better and like I said it was easier than I thought. Things are going very well and I hope to be back on my feet sooner than I thought.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Ronald! We're thrilled to hear that the process has been easier than you expected and that our team was able to help you feel confident and informed. We're committed to supporting you on your journey to financial freedom, and we're glad to hear that things are going well. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help you every step of the way!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 1, 2024

    I had found myself in a financial dilemma. Not knowing exactly how or what I would do and after seeing an advertisement for FDR, I decided to give them a call.

    It was one of my most important phone calls ever!!! Simply put, everyone was very helpful and informative and I couldn’t have done it without them!!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jimmy, thank you for sharing your experience! We're so glad you reached out to us and that we could assist you during a challenging time. It's wonderful to hear that our team was helpful and informative. We're committed to supporting you every step of the way. If you need any further assistance or have questions, please don't hesitate to contact us. We're here to help you achieve financial peace of mind!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 1, 2024

    We are just one month into this process but everyone with whom I've talked has been kind and very helpful. My daughter has used your service in the past and has very positive things to say so I'm hopeful this can all be resolved as quickly as possible. Already I have a sense of relief that this can be resolved without bankrupting us.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Karen! We're glad to hear that you've had a positive experience with our team so far. It's wonderful that your daughter had a successful experience with us, and we're here to support you in the same way. We're committed to helping you find a resolution and providing relief without the stress of bankruptcy. If you have any questions or need assistance as you continue the process, please don't hesitate to reach out. We're here for you every step of the way!

    Verified purchase
    Staff

    Reviewed Aug. 1, 2024

    The person who helped me was very nice and explained everything with details without me asking questions. All my questions were answer in the most polite and professional way. He gave me my options and explained what he highly recommended for me and how it would work for me in so many ways. Best choice made.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Erika! We're delighted to hear that our team member provided clear and detailed explanations, and answered all your questions professionally and politely. We're committed to helping you understand all your options and finding the best solution for your needs. It's great to know that you're confident in your decision to work with us. If you have any further questions or need assistance, please feel free to reach out. We're here to support you every step of the way!

    Verified purchase
    StaffBilling

    Reviewed Aug. 1, 2024

    Yes I would. I have already spread the word. I've told family and friends all about my experience with FDR. Even though I haven't made my first payment. I was very satisfied with the agent I spoke. She was very professional and polite. She explain everything to me in detail. I'm hoping that's works out for me. I live paycheck to paycheck. I've been in debt for a long time. Credit card fees have gotten very high and out of hand. If this works, I will recommend your services to anyone and everyone who needs debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Josephine, thank you for sharing your experience! We’re glad to hear that our agent was able to provide you with detailed information and a positive experience. We understand the challenges of living paycheck to paycheck, and we’re here to support you on your journey to financial freedom. If you have any questions or need further assistance as you continue with the program, please don’t hesitate to reach out. We’re committed to helping you achieve the best possible outcome and appreciate your trust in us!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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