Freedom Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
Filter by Rating
- (25,904)
- (4,224)
- (1,654)
- (1,199)
- (1,648)
Popular Mentions
- 4,921,192 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,921,192 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 21, 2017
Freedom Debt Relief has helped significantly in working with my creditors. My financial situation has had a temporary downfall and they have been very understanding and cooperative in helping me work around it. I am very satisfied with working with these people.
Reviewed July 21, 2017
Never thought I would see great results, but this has really eased my mind!!! I really thought I was going to be in debt until the day I leave this earth, but really has improved the way I think about any type of money situation.
Reviewed July 21, 2017
As soon as I spoke with Maria ** from Freedom and she ensured me this would work, and explained to me the benefits of this program I didn't need anymore convincing. I called 2 of my family members and they joined right away once I convinced them.
Reviewed July 21, 2017
I can't express how grateful I am to this company. They were there for me when I had no one to trust or help me get out of an unlivable situation. Every interaction is positive, reassuring and a much needed support.
Reviewed July 21, 2017
I want to say thanks from the bottom of my heart. You are professional to help people, this program really bring peace to my mind. Thank you again. God bless you to all this great team. I'm thinking to tell my friends about this program is great.
Reviewed July 21, 2017
FDR has been the bane of my existence since I decided to join almost 2 years ago. They do not communicate with me on a regular basis (except for form mail) and they conveniently lose important faxed documents! I will not use FDR again!
Hello Robin,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I'm really pleased with Freedom so far. Other than all the phone calls it's been great. I'm happy that I chose them. Anytime I have a question I quick to get a answer. The dashboard makes it very easy to review your progress. I would recommend Freedom to anyone considering going this route.
Reviewed July 21, 2017
Freedom Debt has been a great relief to me and one of the best things I've ever done. Being involved with you has allowed me to focus on the rest of my debt and made it possible to make small improvements to my home. You've helped me make large strides in my life and keep a positive attitude that there is a light at the end of the tunnel.
Reviewed July 21, 2017
Freedom Debt Relief has taken a big burden off me! I can't praise them enough. Since I called them in 2016, my finances have shown dramatic improvement. Great customer service - very compassionate and caring. My husband was skeptical at first but he's a believer now. Would definitely recommend to everyone struggling with huge debt.
Reviewed July 21, 2017
I would highly recommend this Freedom Debt Relief, 'cause you don't have to worry about you debt, for there are on top of it, all you have to do is calm, relax and be at peace, there are working hard as an expert to get the best deal out of your creditor. I am fully satisfied.
Reviewed July 21, 2017
The company has gotten good results on my credit cards. I have been doing business for almost 2 years and hope to get it paid off this year. We have saved a lot of money through your service. Would recommend to anyone that is in high debt.
Reviewed July 21, 2017
Could not be happier with the service that your wonderful works are doing for me and help me got out of debt without claiming bankruptcy and really killing my credit. So thank you for helping me and that I can get back on track with myself and hopefully getting myself a new home in the next year or two.
Reviewed July 21, 2017
I am so satisfied with the help and direction they have given me. I am definitely on my way to a better life and being debt free. I couldn't be happier. I will recommend them to family and friends if, and when their needs arise.
Reviewed July 21, 2017
Really happy about the way Freedom Debt Relief is handling my debt. They have been great and am so thankful for them. I would recommend them highly to anyone who is experiencing high debt. Thank you to everything you have done for me.
Reviewed July 21, 2017
I am not a company. I am a widow who because of illness and death of my husband accumulated debt and Freedom Debt Relief has helped me immensely recover from that debt. This necessity for 40 words is really silly. I do not any more to say on the subject. I am please with what FDR has done.
Reviewed July 21, 2017
Why so many fee and no settlement. It's been a years and half and still no settlement on one of the account of the four that I have. You are fast take out the fee but not fast doing the settlement and the bank keep calling me for payment.
Hello Acosta,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
Excellent. They have only one goal. To help me get debt free. They provide list of my account and where I'm getting debt free. I was at a loss where I could get debt taken and somehow pay for debt I owed. Freedom Debt Relief Is the answer to giving me peace of mind. I would tell people about Freedom Relief they always would always thank me.
Reviewed July 21, 2017
Very helpful and on time. Works hard to get things paid set dates for completion. Pleased with the service. Never hear from a creditor. Always lets me know if there is any problem with what I'm paying off. Very pleased. Very comfortable talking to all the people at Freedom.
Reviewed July 21, 2017
They answered all my questions, settled all of my fears, and made the process very easy. They are always available if you have any new questions. And the client dashboard lets you see exactly where you stand in your debt resolution.
Reviewed July 21, 2017
Hardly ever hear from anyone. No ever calls to keep updated about my progress on paying off my credit cards. I was told as I pay off my cards credit score would go up. It never did. I was very disappointed. I am happy that cards are getting paid off.
Dear Mr. Eloshway,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
Love this company. The only thing I would suggest is More personal Contact. Otherwise I would give them 5 stars. I like to discuss my account with a live person instead of emails all the time. I would love more options when we're almost through half of the debt. Someone called me stating they could pay off the remaining debt and I repay Freedom Debt. They were very unclear on how much I would be repaying and the time it would be to repay.
Reviewed July 21, 2017
Great support team. I never could have accomplished freedom from debt without FDR! When I needed a little extra help or special services FDR was there. They never let me down and I felt very secure in any advice they offered me. I would highly recommend FDR to anyone who is having some debt issues. Probably one of the best decisions I have made. Thanks FDR!
Reviewed July 21, 2017
Freedom Debt Relief is recognized as a leader in resolving unmanageable debt load for individuals and it is well deserved. Their methods, processes and fees are clearly explained with no gimmicks or surprises. They have delivered on their commitments. My experience with them, has been excellent and positive. Their services may not be for everyone, but for those that it makes sense, I wouldn't hesitate recommending their program. Many of the negative reviews I have read were not my experience, and in many cases it appeared that the reviews were the result of not understanding the required commitment or not understanding the program and process. As I previously stated, the program was completely explained and outlined to me with no surprises. I am 1-1/2 years into a 3-1/2 year program and am pleased with the progress to date.
Reviewed July 21, 2017
Was the best decision ever. The time was so fast that I can't believe I'm almost 2 months away to be free debt. Freedom Financial help me a lot with this. Best services. I never imagine that one day I will be debt free and I'm so close to be more than happy
Reviewed July 21, 2017
I have relaxed tremendously knowing that I'm doing the right thing while not having to contend with creditors, either on the phone or with paper bills. I do wish that FDR was a bit more helpful in contacting the creditors, but have always reached out to them when I asked. I am glad I contacted them.
Reviewed July 21, 2017
You gave me a chance when no one else would. Now everyone is calling. Too bad. I now have the chance to pay off my bills and get some sleep. I will definitely refer my friends and family. If I have questions, customer service explain until I get it. Thank you sooo much.
Reviewed July 21, 2017
Freedom Debt Relief has been great in helping me pay off my credit card debts. So far they have done everything that they promised. They have been a lifesaver for me and I look forward to being Debt free in about two and a half years. Plus they are saving me quite a lot of money. I would gladly recommend them.
Reviewed July 21, 2017
My experience has been excellent. They have walked me through every aspect and answered all my questions. You are an excellent company with awesome associates. I would gladly refer people to this program. Your program has allowed me to pay my creditors off in less time.
Reviewed July 21, 2017
I am happy with the all service that Freedom Debt Relief is doing. In my opinion, they have done a good job so far. They resolved five of my credit card, plus having two more in process. Still have 4 more to be settle. I believe that will be done soon.
Reviewed July 21, 2017
I was guided to this service thought one of my debts and yes this has been a long road to travel but your services and people have been there thick and thin to help me through all of this and I want to say a big thank you and I will pass the word that you are good to work out problems with. Thank you.
Reviewed July 21, 2017
My husband and I have received a wonderful experience with FDR. I have recommended FDR to several family members and friends. The customer care team and negotiators have been wonderful. They always take care of us every time we call in and are always polite.
Reviewed July 21, 2017
It's just a good feeling that the credit cards are getting paid off in a decent timely manner. Definitely changed the ways I use credit cards from now on. Thank you. My mother is also with Freedom and she is completely satisfied with Freedom also.
Reviewed July 21, 2017
Would recommend for sure. Great experience overall. Customer service is great. They will work with you and make things easy. They are very understandable and will not judge you. It's a great company to work with. All the process is very simple to work with.
Reviewed July 21, 2017
Freedom Debt Relief couldn't have intervened in my financial crisis at a better time. Just a few years ago, my credit card debt was horrendous... There was never enough to even pay the minimum. But with FDR all that changed. A great customer service team, a professional legal affiliation to deal with lawsuits, and a well-organized, streamlined client portal are some of the tools FDR offers to make transitioning to debt-free living possible. I am still a work in progress, but I am starting to see a new beginning in my steps toward financial freedom. Thank you so much Freedom Debt Relief. I'll be looking forward to when all my debts are paid off!
Reviewed July 21, 2017
Two years ago I met with financial problem and Freedom Debt Relief has efficiently helped relieving my credit card debts. I highly recommend Freedom Debt Relief to those who are in the same situation as mine. I believe that we can trust Freedom Debt Relief.
Reviewed July 21, 2017
My experience with FDR has been excellent. Negotiations with creditors were executed successfully and on time. The whole process was well organized and easily understood. All my questions and concerns were promptly dealt with in a very professional manner. I also appreciated the opportunity to sign up for legal representation - for a very reasonable fee - in case of legal actions taken by creditors. My overall opinion of FDR is highly favorable.
Reviewed July 21, 2017
I called and they took a lot of time to explain how it all worked and answered all my question I had. They didn't pushed me into any thing, they told me I could take all the time I needed. Once I decided to start they were great help, person took all the action and got the ball rolling thing changed for the better for me.
Reviewed July 21, 2017
I have submitted bills I wish to have consolidated with my account. I have submitted them over and over and I don't know what the status is. I was told that I could add a bill anytime after I started the program. The dashboard needs tweaking. I can't find anything except the basic. There isn't anywhere you can update your billing information. I have invested too much to get out of the program now.
Hello Nila ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
A lot of hidden fees wasn't told about. Not satisfied with the whole experience. Was not told about getting 1099 for tax purposes. I am considering going a different route and getting debt cancelled altogether. Will make my decision very soon.
Dear Mr. Hinton,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
The time for paying off a lot of debt was reasonable. I would never have been able to pay-off the amount I owed within a decent amount of time. The length was shortened of course and having others go to bat for you was certainly a plus. It helps to know that there are others out there that can help you get out of debt sooner.
Dear Mr. Ramon,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
Explained everything in such great detail and very friendly. Whenever I had a question it was answered and very detailed. Always got an answer every time I called the direct line and every time was always respected and I felt comfortable speaking of my debt because they made me feel at ease about my debt.
Reviewed July 21, 2017
Overall the experience so far is excellent! Very courteous and knowledgeable. I am Always about to reach an agent in a timely fashion And give me updates and e-mails when necessary. I couldn't really ask for a more detail orientated company and I found this to be incredibly helpful.
Reviewed July 21, 2017
They are helping me resolve my credit card debt, and my credit rating is improving while they are doing it. They have been very understanding and helpful during this process. Someone is always available to help when I call. The agents are very knowledgeable.
Reviewed July 21, 2017
Helps take the stress off of paying off debts! Very helpful! The agents are very helpful and willing to answer questions. The resources are great as well. You can check your progress as you work toward financial freedom. Great program.
Reviewed July 21, 2017
They are extremely helpful and overall awesome... Be sure to take advantage of their ligation when needed. I would totally recommend to family and friends. I may be well finished before the estimated time frame that was given when I made the initial call.
Reviewed July 21, 2017
This program teaches you discipline and budgeting and I don't have to worry about making payments. Freedom Financial frees me from the stress. I love it! I am looking forward to completing the program and make future plans on purchasing a home and proving my credit worthiness.
Reviewed July 21, 2017
Always there when you need them. Courteous and friendly. I have been made to feel better about myself and my accounts. They are making great progress with my program and it is moving along with greater speed. I am very pleased with the progress being made. Thank you.
Reviewed July 21, 2017
Freedom Debt Relief is helping get out of debt fast. They work diligently to help their clients. I feel relieved because of the work being done. Freedom has giving me peace of mind, they have very good communication every time they resolve an account.
Reviewed July 21, 2017
They have helped me get rid of some nagging debt. I have been enrolled for less than a year and they managed to help me get rid of 4 bad debts and still negotiating a few more. They make me feel confident that in 2 more years I will be back on track...
Reviewed July 21, 2017
Yes I would recommend FDR to a friend. This has been such an easy process. If I got into a bind they were there to help me out. FDR did all the work when it came to my creditor. I'm so grateful for all the help FDR did for us.
Reviewed July 21, 2017
I am pleased with the help Freedom Debt Relief has helped me get out of debt. It takes awhile for them to get to some of the accounts, but I guess they are doing the best they can with the payment I make. Thank you so much.
Reviewed July 21, 2017
It's has been a wonderful experience letting Freedom help me get out of debt. It's been a huge relief to have these debt collectors off my back. They have worked with me a lot and I am excited to be able to reach my graduation date.
Reviewed July 21, 2017
Consistent and keep their customers well informed on the progress of their case. Saves you money and the hassle of collectors calling. Offers advice on how to pay off your debts quicker. A five star rating on their overall services.
Reviewed July 21, 2017
So glad I joined! Michael was friendly, patient, understanding and easy to work with! The process of joining was painless! I expected the process to take weeks but it didn't! To anyone who has debt, call them!! They will help and make it not stressful!! I wish I would have called sooner!
Reviewed July 21, 2017
From day one I have had experienced speedy and friendly service. The staff has been accommodating and very understanding and responsive to my needs and requests. Every time I have called I have been met with helpful agents who have gone out of their way to meet my needs. Thank you.
Reviewed July 21, 2017
FDR has met my expectations and more. They are always in contact with me about my account, settlements in progress and what is needed from me to accomplish my goal. Their customer service is always on point. They go out of their way to find me a solution to progress in the program.
Reviewed July 21, 2017
I was initially told that my payoff amount was going to be less than it turned out to be. I would have preferred to be told no amount as opposed to a wrong amount. I really wish there was more communication with the creditors than there is. I understand that until you have a financial settlement offer for each creditor it is somewhat pointless to contact them. However, I'm quite sure all the creditors out there are familiar with your company and respect it, and since the largest debts get paid off last, if you guys could just call a few of them on my behalf and say, "We are getting to you as soon as possible and please know that the person in debt to you is anxious to agree on a settlement and pay it off to you as quick as they can." If I had been asked or if it were up to me, I think I'd do the opposite and pay the largest debts first. Overall I've been pretty happy with Freedom Financial and I am thankful for their help.
Hello Ms. Sawyer,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I am SO happy that I decided to let Freedom Debt Relief help me! They have been on point and so thorough. I highly recommend them to anyone who has credit card debt. The whole process was seamless and relatively painless as well.
Reviewed July 21, 2017
My personal experience was very good specially with Angel. He was very helpful in answering my questions because this is my first time doing this. I was nervous and Angel explain how it all works. I had questions as to what would happen to my creditors after this and Angel explain it to me in detail. I especially like that he would answer my emails and phone call rather quick.
Reviewed July 21, 2017
FDR has really been a life saver for me. They're so courteous and responsive with any inquiries I've had. In addition, I can't believe the progress that's been made on many of my accounts and several have already been satisfied. Please do not hesitate to contact them asap!
Reviewed July 21, 2017
Everything so far has been perfect! The plan that they laid out has been dead on. Customer service is always on point. Contact with each other is always so easy and my questions are always answered the minute I need them answered.
Reviewed July 21, 2017
The Freedom Debt Relief associates have been easy to work with, have answered all my questions, even those related to using the NLLG attorney firm, when I couldn't get a hold of anyone there. Easy to use, pleasant and informative associates to deal with, and it's easy to set up, just takes a little time.
Reviewed July 21, 2017
So far we are very satisfied. The only negative is a suit by one of the credit card companies. It has been turned over to the law group. Other than that all has been pretty smooth. Every time something comes up it has been addressed. Hopefully the company that sued will work with the law group and it will be resolved soon. Per my understanding the law group will respond to the suit for me. I am waiting to hear back from them after sending them the documents they asked for.
Reviewed July 21, 2017
They helping to pay less all my debit and they are friend went I'm something to ask them. I'm recommended Freedom to helping you the same way they helping me and next year I'm going to recommended my friend and family too. I'm so happy next month I'm finish.
Reviewed July 21, 2017
I have to tell you, my husband and I had about 40,000.00 in credit card debt. Long story. But Freedom Debt Relief gave us a monthly payment we could afford, a short term payment plan that we could live with (and we've almost completed) and helped us out from under a debt that was weighing us down! Thank you guys!
Reviewed July 21, 2017
I am very pleased with the service of Freedom Debt Relief. Their personnel have been friendly and very helpful in resolving my outstanding debt. They have already settled several of my account. I have even recommended Freedom Debt Relief to a family member.
Reviewed July 21, 2017
The whole experience with Freedom Debt Relief was excellent. I was very satisfied with the whole experience and they helped me greatly with getting out of debt faster than I would have without them. I would definitely recommend them to anyone.
Reviewed July 21, 2017
This far, we have been very happy with the Freedom Team working with us on resolving our debt. It's great to know someone is working with us and on our side as we go through this process. We appreciate you all!
Reviewed July 21, 2017
I am happy with Freedom Financial. They help me to get out from debt that I cannot do by myself. They have really good staff. They help me a lot. After get out from debt my husband got his credit score really good. For myself almost done for debt.
Reviewed July 21, 2017
It's been about a year since I enrolled into an FDR program. They have been nothing but helpful, reliable and successful for me. They saved me! Very professional and honest with me through everything. They made me feel comfortable and confident in them. Thank you.
Reviewed July 21, 2017
I have always had a good experience when communicating with any rep of FDR. They are always friendly, helpful, and courteous. Great Job!!! I had to report a change of address of one of my creditors: plus I heard how my program is progressing very well!!! I also, had to fax some forms that I had forgotten to send. I always appreciate my birthday greetings card that various people from different departments send me via e-mail.
Reviewed July 21, 2017
Yes I would recommend Freedom Debt Relief to a friend or a stranger. I have had a good experience with Freedom Debt Relief! Do as they ask and you will see progress. I am so very glad I got in touch with them to help me with my debt!!!
Reviewed July 21, 2017
I have one $500 debt that has put negative remarks on my credit report and I put extra funds in my account and called several times and asked that it be paid NOW. I even pointed out that there was enough money in my account to pay it off twice at full price, and there was no reason for you all not to settle the debt. Months have gone by and it still on hold due to "strategy". Your strategy and mine aren't aligning. It's not worth the extra exposure that it has on my credit for the amount owed. PAY THE CARD OFF AT ALL COST! Sounds pretty clear to me, especially if I am the one paying it. Not even a call or email to update me either. Very poor!
Dear Mr. Mendoza ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
So far I am happy with my experience. I had a few problems so far but I called and they were handled for me. I still get calls from my creditors. They have not stopped all of them like I thought they would. I am not a computer person so I don't check my info page like I should.
Reviewed July 21, 2017
Totally pleased with the process. We were in such a sad / tough space and Freedom helped us negotiate our debt so we didn't have to file bankruptcy. We have 2 more accounts to settle and then we will be able to start rebuilding. The future is looking bright again.
Reviewed July 21, 2017
FDR was called by me and things started happening very quickly. I got on a very reasonable plan and was surprised how soon I was nearly out of debt. I recommend FDR to be honest and upfront with everything. Although I get half the money I was getting before I am living worry free and HAPPY!
Reviewed July 21, 2017
I would recommend to a friend. I anticipate that my total debt will be resolved in no time. My experience with Freedom has been met with total satisfaction. It would have been very difficult to satisfy my debts on my own. I am looking forward to final resolution of last credit card. With final payment I can start improving my personal financial situation by saving and spending as fits my needs.
Reviewed July 21, 2017
I would like to say my husband and I are very pleased with the progress we have made with Freedom. Whenever we need to speak with customer service they are always friendly and very helpful. We would recommend this company to other people.
Reviewed July 21, 2017
I have had a very positive with Freedom Financial and would def recommend to friend. The only thing I don't like about it is that If I need to change my deposit date for the month I have to call in. It would be more convenient to be able to do this through email, as some of us don't have a lot of free time to call in.
Reviewed July 21, 2017
You have been more than helpful letting me pay less as I am now raising a teenager. He will be a senior the end of August. He is finally getting used to not having a mom. Really appreciate all you have done for me. Thanks again.
Dear Taja,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I am privileged to be part of this program, they are excellent, work hard to help me and my situation, I was able to make simple arrangements for payments to relieve the proper debts from my account. Customer service is always a call away, and always happy to help.
Reviewed July 21, 2017
I find FDR representatives to be very professional and still very caring. They seemed actually concerned about what you the individual is going through. At the same time doing an extraordinary job of getting your debt settlement accomplished in a reasonable time. I have had a few hiccups on my journey to being debt free, but even when I truly could not meet my commitment payment they accessed my account and first made sure that my hard work would not be affected in any way. I really do appreciate their time and effort in helping me achieve my goal. I am grateful for the program and allowing me to restructure and better manage myself. Thank you all.
Reviewed July 21, 2017
I'm happy with the progress they have made in resolving my debt. I feel it's something I could not achieve on my own. In time will be able to say I'm debt free. Thank you for helping me get to the point I can retire with peace of mind. Thank you for being there for my family.
Reviewed July 21, 2017
You guys are awesome. So far all is going well. Thank you. Couldn't be more happy. Me and my wife are very grateful for your help. We were in a mess that was no way out of but you have settled on almost all our accounts in a short time. Again thank you all for your help.
Reviewed July 21, 2017
I have enjoyed both courteous and honest service since signing on with Freedom Debt Relief. Even though it takes a period of time to complete this loan, I am well satisfied with the support I have received. I do hope that in the future that I will not find myself in this position again. If this were to happen, this would be the first company that I would turn to to seek assistance.
Reviewed July 21, 2017
I have had no pressure from my creditors... Any correspondence I have received...I send to Freedom Debt Relief. I have been very happy with the results I have seen this past year. I would recommend this company with high regard. Everything I have read is all very positive and encouraging. Very easy to go in to the site and see just what is going on with all my accounts.
Reviewed July 21, 2017
Freedom Financial has assisted in helping me negotiate with creditors and within less than two years have resolved debt over 20,000.00. I am over halfway there and will be debt free in 18 months or sooner depending on what settlements with my last few creditors are agreed upon.
Reviewed July 21, 2017
Freedom Debt Relief from the onset made a plan for me, I adhered to my plan, and am so fully confident that this was a better choice for me rather than bankruptcy. I am happy and feel my creditors are as well.
Reviewed July 21, 2017
I am very proud of this program. I never had any problem with them. I would surely recommend my friends or family members too if they have any financial difficulties. They have help in the long term of my program.
Reviewed July 21, 2017
Very happy contacted Freedom. It was the best alternative than bankruptcy. It is what the name states...RELIEF!! When there was legal issues, Freedom was on the ball and a life saver. Thank you to all the awesome employees that helped during a very difficult time.
Reviewed July 21, 2017
I am a partly disable man in my 80s. After I lost my wife I lost $1000 per month in income. I just had no way to keep up with the bills. Week after week I sunk deeper in a hole. I saw an ad for Freedom Debt Relief and checked it out. They are good people who care about helping solving your money problems. I am glad that I have them on my side.
Reviewed July 21, 2017
Resolving credit debt and dealing with creditors. It takes time based on the amount of money the is added to a person Freedom Debt account to pay off creditors. It will take me about 3 years to complete my program. I had to take off two of my credit debts because I had to find another solution to resolve those debts.
Reviewed July 21, 2017
So far I have been happy with just about everything that has happened. Just a couple of things that happened with creditors which wasn't your fault anyway. Working on a possible way of completing the pay off earlier so my credit history will be better.
Reviewed July 21, 2017
Thankful to F.D.R. for helping me navigate the most financially scary time of my life. Professionals helped me determine a budgeted monthly payment, enrolled me into a program that offered me legal services on an as needed basis and provided me with long customer hours to call with questions, as well as the customer dashboard with up to date information on my program including the status of enrolled accounts. I can sleep easy knowing I have professionals negotiating for settlements and to help me navigate this process.
Reviewed July 21, 2017
Freedom Debt Relief really great company. Really helps with your debts, with low monthly payments. You can be debt free in less than 4 years. Customer service is excellent and they keep you informed and up-to-date on your debts that are being paid off and the ones that are coming up.
Reviewed July 21, 2017
I couldn't be more please with the service so far. This company not only provides you with tools to get out of debt, but is more than willing to educate to keep you out of it as well. Sincere thank you.
Reviewed July 21, 2017
Yes, I would recommend Freedom Debt Relief to everybody and anybody. Thank you for everything all of you have done for me so far. It's well appreciated.
Reviewed July 21, 2017
Support staff member reassured me that SunTrust either was added or soon would be added. I'm checking back but tentatively optimistic. Recordings of conversations give me confidence that any issues will be resolved to all parties' satisfaction.
Reviewed July 21, 2017
I want my last account resolved immediately. There's plenty of money in the account and I would like to have it closed and I do not want to wait for the bulk negotiation. I have been told over the phone that I would be kept informed what I want to do and how this will be resolved. I have not been informed of the status.
Dear Mr. Briggs ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I am glad I chose FDR to help out with my debt. They worked with me and helped me resolve my debt quickly. I definitely will and have recommended FDR. Overall experience has been great. Customer Service reps are extremely helpful.
Reviewed July 21, 2017
Almost daily I receive an email regarding needing more money. Very disappointed. When I began with your services everything was mapped out with an end date. Now I am getting concerned about that end date. Is that still my end date? My intention was to refer friends/family to your service.
Dear Ms. Wolfe,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I would like to take this time to tell you what a wonderful experience I had with Angeleah today. She was helpful, informative and explained all my questions that even I could understand. She didn't come across as someone you would want to hang up on right away. She got my attention and kept my attention.
Reviewed July 21, 2017
Debbie ** was great to work with. She gave me a peace of mind. I would recommend to a friend. They were very helpful and a pleasure to work with. I look forward to being debt-free. The payments are affordable.
Reviewed July 21, 2017
My experience so far has been going well. I feel the people working on my accounts are doing a good job of keeping me informed of my progress and look forward to getting this thing finished. These next few months will be exciting as I get closer to my goal.
Reviewed July 21, 2017
They have helped me from Day 1 get out of debt. I was very hesitant at first but they were very transparent and professional in explaining the process. They've been able to save me about $13,000 and a bunch of stress, I couldn't be more thankful. I would recommend their services to anyone who's struggling to get out of debt.
Reviewed July 21, 2017
We are pleased that we decided to contact Freedom Debt Relief. The representatives were eager to answer questions. They clearly identified goals & provided ongoing information. I felt included throughout the process. The websites were helpful and easy to access.
Reviewed July 21, 2017
FDR has been a wonderful experience. Having the automatic deposit makes it easy to remember your payments. I have been with FDR a few months, and they have negotiated about 75% of my debt. Great job FDR, I don't feel like I'm drowning anymore.
Reviewed July 21, 2017
It makes life a lot easier not to have to deal with the debt collectors so much anymore. Having something visible to show that you're making progress is nice. Having someone else negotiate deals that you probably couldn't negotiate for on your own is great. I never have been sure how much of the fee every month goes to the Freedom company for their services but I suppose it's worth it.
When creditors get really aggressive and actually sue like one of mine did, I wasn't happy about how the National Litigation Law Group refused to help me. The customer service reps at the actual Freedom Debt Relief company just sent me to a very unhelpful third party site for information too. I was able to handle things myself with that mess but it was disappointing that my extra fee every month for the law service didn't get me any legal help when the time came.
I'm not sure it's any easier to pay off the debt every month this way than it would be any other way but it has made the phone calls and the letters reduce significantly. I can't tell that it's helped my credit score much. Having a bunch of debt is still going to be a bunch of debt and is going to stay on your credit score for years no matter what you do. On my credit report it says most of the debts are charged off and I think they've all but given up on getting their money at this point so I'm not sure how much good this program ever will do my credit score but one can hope.
Reviewed July 21, 2017
Help me pay my bills off with low interest which help me a lot. When I lost my job I didn't know what to do and made one call to them. Which I'm happy I did and would tell everybody who need help to call them. It so easy and only take one call and one monthly payment...
Reviewed July 21, 2017
FDR has been very good to deal with. When we've had questions, there was always someone there to answer them. Now they (FDR) has made it possible to join Consolidation Plus to expedite our process. Thank you again.
Reviewed July 21, 2017
Love that I got into this program. But it didn't go after the one main account first and I ended up having to go to court and now making payments just to them. Other than that, it's getting my debt and I'll recommend FDR.
Reviewed July 21, 2017
Freedom Debt Relief has done a great job at getting my debt greatly reduced in a very short time and have always been pleasant to deal with. Their customer service has always been nice and have done their very best to answer all my questions.
Reviewed July 21, 2017
I have been pleased and so grateful for all the help in getting my debt resolved! I'm ready to graduate now, the only thing is that now that I'm done I really want to get everything done and no one can tell me when that will be. I have money that is mine I could really use now, this is something I think could be improved on, but I am thankful for all your help.
Reviewed July 21, 2017
The customer service has always been quick, friendly, and they know their product. They've always been helpful even in the most stressful times. They are trained professionals who know how to make the client feel secure about their needs. Every conversation has ended with all of my questions being answered by the representative or they'd send me off to the correct department.
Reviewed July 21, 2017
Freedom Debt Relief has been fair and easy to work with. The customer service is excellent, I would recommend them to anyone considering debt consolidation. I added two debts after I started the program and Freedom Debt Relief made it easy as pie.
Reviewed July 21, 2017
.
Reviewed July 21, 2017
You people are doing a fantastic job. I couldn't ask for more. You kept the people off my back. Your website is very helpful. I look forward to keep working with you 'til the end and I'm debt free. Thank you very much.
Reviewed July 21, 2017
Completely satisfied with the service, and the speediness of the debt settlement, and the debt reduction. It was better than was recommended. Taking this route was the best thing I could do at the time. My credit is already looking better.
Reviewed July 21, 2017
I am very lucky that Jon ** picked up the phone when I called Freedom Debt Relief a few days ago. He has been so helpful and reassuring. He was also great at explaining the process to me. I feel very safe in this program and am thankful to have Jon's assistance. A+ experience.
Reviewed July 21, 2017
Jennifer ** was my consultant. She was the most helpful person I have ever dealt with. She answered any question I had and made my decision to use Freedom Debt Relief my go to for financial freedom. Thank you so much Freedom Debt Relief and Jennifer ** for helping me to have a better tomorrow.
Reviewed July 21, 2017
Freedom Debt Relief has lifted such a burden off my shoulders. We have relocated to a different area was unable to get unemployment at a time and it took 4 months to find a job. I was so stressed not able to make my payments and was unable to catch up. It has been such a relief to me they were able to help me take care of my financial obligations at a cost that I could afford. Thank you so much Freedom Debt Relief - you are my hero.
Reviewed July 21, 2017
Customer service at Freedom Debt Relief has always been very helpful to me when I have spoken to them. The representatives have been very knowledgeable. I would recommend to anyone that needs help with credit card debt. I can't wait to complete the program.
Reviewed July 21, 2017
I was so in debt that I didn't know what to do. After talking to you and you helping me figure out a plan I feel as though I can breathe again. Everyone was so supportive and non-judgmental. Their dashboard makes it easy to keep up with things and there articles that help me learn how to better control my spending.
Reviewed July 21, 2017
I am happy that I chose Freedom Debt Relief to help me solve some outstanding debt issues. Their Customer Care Associates were very friendly, and extremely helpful every time I called or emailed them. I applaud them for their help! Thank You!
Reviewed July 21, 2017
They are great. Easy to contact. They are reliable, honest, and completely helpful in this process of debt relief and consolidation. Highly recommended. They call you whenever they are about to strike an offer with a creditor, and I feel completely comfortable using Freedom Debt Relief to help me manage my debt.
Reviewed July 21, 2017
The experience with Freedom has been extremely positive, they have kept me informed the progress of my accounts every step of the way. Customer service has been helpful in providing guidance and explanation of the process. With the help of Freedom we have seen our outstanding balance reduced.
Reviewed July 21, 2017
I have had a great experience with FDR. My only concern is that I thought this would have been taken care of a little bit sooner. My ending date seems to fluctuate a little more often than I thought it would. Overall I thought it would have been taken care of within 3 to 4 years like advertised. Mine seems to be taking a little longer. I really have had a good experience with FDR.
Reviewed July 21, 2017
I have engaged FDR to help me with my debt situation and so far, I am satisfied with them on how they are handling it. They are constant contact with me and anytime I have questions, I get on my dashboard and submit enquiries and get answers. Responses are usually between 12/24 hours.
Reviewed July 21, 2017
My experience was great and everyone was very friendly and helpful. The whole experience has been easy and stress free. I would recommend Freedom Debt Relief to anyone. I only just started, but so been simple and giving me a peace of mind.
Reviewed July 21, 2017
I was very skeptical at first with consolidating my debt. I'm glad I did my research and went with such an amazing company. They have helped me through a difficult time and the amazing representatives have been on point with helping me resolve my debt in the quickest way possible.
Reviewed July 21, 2017
I have experienced the best service from your company! I have resolved most of my issues with my creditors and look forward to resolving the few that remain. Your staff has been very helpful and informative and the legal side has been able to resolve the sticky creditors.
Reviewed July 21, 2017
I was incredibly nervous and skeptical about using a debt relief company. Diana made me feel at ease, took all the time I needed to answer every one of my questions and never made me feel bad about going through the process to help get my debt under control. I can't wait to be debt free and have a fresh start with my credit! Thank you!!
Reviewed July 21, 2017
They are an amazing company that keeps me informed. They are amazing at answering my questions and making me feel secure with choosing them to help me. They work extremely hard to relieve all my issues fast and seamless. Never would expect a company to work this hard for their customers.
Reviewed July 21, 2017
Freedom Debt Relief is a great company and helped me more than I could have by myself. They are professional and walked me through everything. They are just a phone call away if I have questions. I would recommend them to friends and family. Compared to other companies they are #1 in my book.
Reviewed July 21, 2017
Negative thoughts about my experience. These last 15 months have been very disturbing. One account has taken 15 months to resolve. I asked that you resolve it for the full amount which is available in my account. To date, it's Still not done. I am tired of getting totally screwed on my taxes each year. I have had a very bad experience. I am Trying not to be angry but I am. So you can your company and put it where the sun don't shine. I would not recommend you to anyone.
Hello Patricia ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
When we initially entered into the process, we were told that the time to correct our problem would take 4 years. It has in actuality taken almost 5 years. I'm sure there have been mitigating circumstances in the negotiation process that have contributed to the terms being lengthened. By and large we have been satisfied with the services rendered. Although, it would occasionally be nice to receive an actual phone call from a living representative of your company. Thank you for all of your hard work.
Reviewed July 21, 2017
I was having difficulties in paying off high interest rate bills and instead of filing for bankruptcy, I wanted to pay what I owed to those I had made purchases from, but from having less money available was not able to make any progress. I researched to find a better way to go. I ran across the advertisement online and found the Freedom Debt Relief program. I qualified and have qualified for the program and very happy to be able to pay for my debts at a rate I can afford. I highly recommend this program. The stressful situation has been relieved and I am able to manage better my finances. Give it a try! It works and the people that I have worked with are so very nice, understanding and helpful.
Reviewed July 21, 2017
Freedom helped me get my finances back on track. In just three years I have become debt free, after facing a wall of debt upon losing my job and getting one that paid much less. I would recommend their services to anyone that cannot dig themselves out. Everyone was extremely helpful during the entire process.
Reviewed July 21, 2017
I always am responded to in a timely manner. My questions are always addressed. If the answer is not known immediately someone WILL get back with you with the answer. I always am responded to with respect and kindness!
Reviewed July 21, 2017
I started the program in 2015 and have a little more than a year to pay off what would have taken me more than 35 years had I not sought the help of FDR. I couldn't be happier with the support I have received and the debt that has been eliminated.
Reviewed July 21, 2017
Even though we're seniors we did accumulate some debt about $60,000.00. It would have taken us about 25 years to pay off. I found Financial Freedom on the internet and they were wonderful in helping us get our debt paid off in 4 years. They are great negotiators. We have 1 year to go and we can hardly wait and we will be CELEBRATING. Thank you Financial Freedom.
Reviewed July 21, 2017
Very happy with personnel. Know their job and to the best of their knowledge. Are friendly make you feel part of the family. Answer all question. This is the best. Just happy with everyone. Willing to answer any question.
Reviewed July 21, 2017
Whenever I have a question, it is handled quickly and professionally. There was only one time when I felt a little left out on what was going on. One acct. was approved to be resolved through negotiation. I thought the acct. was in 'progress' and taken care of. What actually happened was that the original creditor changed their mind regarding the settlement. I was never notified of this, so my record and the client dashboard did not match. I understand that this sometimes happens. It would have been great if I was notified regarding the change of mind on the creditor's part. Perhaps this is something that can be resolved in the future. Otherwise, I'm super happy about choosing FDR. I would recommend FDR without any hesitation.
Reviewed July 21, 2017
My experience has been very good. My credit score had even gotten better. If I knew anyone that needs help I would recommend you to them. I will be glad when all of my creditors are paid off. Thank you for helping me with all of my questions. Customer service is very helpful also.
Reviewed July 21, 2017
Our program has been running smoothly for a couple years now. Time has gone by faster than I could imagine and I am almost done with it. No more harassing phone calls and letters, and one by one they are being paid off! Thank you Freedom Debt Relief!
Reviewed July 21, 2017
Deciding to put our financial problems in Freedom's hands was a wonderful decision for us. It's been 4 1/2 years since we started with 15 accounts to solve & we only have 2 left. Our credit score didn't take a huge hit. We'll be debt free except for our house & car payments. We've learned a lot & have had great support & customer service. We'd definitely recommend them!
Reviewed July 21, 2017
I am very pleased with everything that Freedom Debt Relief has done for me thus far, however the only downfall is that you are unable to change your monthly payment amount if you need to. Sometimes you can't afford the same amount you started with.
Reviewed July 21, 2017
After some system issues on our system, everything was great and the process easy to use. Appreciate the help Steve ** gave us. If the rest of the process goes this quick you would not be able to improve anything.
Reviewed July 21, 2017
The gentlemen that first helped me was great. Towards the end everything started changing. And all the information once given started changing. I feel like I was lied to, statements were changed, all of the sudden I was owing seemed like more money more fees and it made me feel like you people were taking advantage of me and there was nothing I could do about it. Your company had me over a barrel and I had no chance or recourse but to do what you told me to do. I would never ever work with your company again. Nor would I recommend you to others. I repeat I have never felt like I have been lied to, taken advantage of and put in a spot of no return like your company has done to me.
Dear Mr. Mulder,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
Freedom Debt Relief is doing a great job at paying my credit cards off in half the time that I would have. I do not know what I would have done without their help. I had tried every thing that I could think of and I did not want to go into bank bankruptcy so I got a hold of Freedom Debt.
Reviewed July 21, 2017
Just found out that because FDR made a payment late on my Sears account the $6000 negotiated has become N/V therefore having to renegotiate the $ two thousand something balance therefore making me have to pay out more $$. I'm upset because that late payment had nothing to do with me & now I am being penalized making the time longer now with the program. If FDR knew of this then I don't understand why I was not contacted. I just want this mistake fixed and done with!
Hello Mr. Costa ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
Thanks to Freedom Financial I have not had to worry about creditors for the past three years. I love how easy and stress free they have made taking financial control back in my life. The monthly payment comes right out of my account and I have a budget I can live with while my accounts are settled one by one. There is finally a light at the end of the tunnel.
Reviewed July 21, 2017
From the easy to navigate website to the courteous and knowledgeable customer service the experience has been first class. I would not hesitate to recommend this service to anyone and appreciate the help I have been given. Thank you very much for your assistance and professionalism.
Reviewed July 21, 2017
The negotiations with creditors have drug on and not all to the best for me. No real communication from the staff. Also they have only called when requested and I never know what is really going on with any of the creditors. I feel I was mislead when signing up.
Dear Mr. Macpherson,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I am so pleased with the results Freedom Debt has offered me. When it comes to my bills, I am stress free. The personnel I have worked with have been very helpful and have made my journey comfortable. At this point I am past half ways to paying off my debt. Be positive and before you know it, you will have money in your pocket again. Thank you.
Reviewed July 21, 2017
Freedom Debt Relief has helped me relieve a lot of stress in my life. Just a little concerned about the last two debts because I was supposed to be Debt free in August and now it's been moved up to November. Other than this I would recommend this organization to anybody.
Reviewed July 21, 2017
Happy with Freedom Debt Relief. However I want it to stop by 42 months. Not any more than that. Very happy with the results. Happy with everyone who I talk to when I call Freedom Debt Relief. Glad to have them help us with our financials problems. Very informative when I call.
Reviewed July 21, 2017
It has been a long 4 years and I am looking forward to being completely and totally debt free. I have a few more to complete and the money is in the account to pay off. So Thank you FDR for helping me along this journey.
Reviewed July 21, 2017
Freedom Debt Relief have been so helpful that I would recommend them to anyone. My husband and I appreciate their help. They are there for you and they don't judge you. I hope that their clients get the help they need like we did. Without them I don't know where we would be at. Thank you again.
Reviewed July 21, 2017
I have been a member for over 3 years. If for any reason I have to contact someone, everyone has been very friendly and given me great service. I highly recommend them to anyone with a financial struggle and difficulty with their credit card payments.
Reviewed July 21, 2017
I was struggling because I lost two lucrative part-time jobs. I could barely make minimum payments. Now I am scheduled to graduate the program in three months, and my credit is on the cusp of Excellent! You gave me my life back! Thank you!
Reviewed July 21, 2017
Excellent company in helping me to reduce and or eliminate my debt. The company has eliminated and satisfied several of my debtors through payments and one by forgiveness and/or litigation. I would recommend this company to others as a way to reduce their debt.
Reviewed July 21, 2017
Very satisfied with the results that were better than I expected. Most settled with 1/2 the debt on the credit cards. Even though this was what was promised when I signed up, I wasn't sure, but now I am. Would definitely recommend to anyone with debt they are having trouble paying. Can't wait until the last one is settled so I am finished. Good job overall.
Reviewed July 21, 2017
These wonderful people have been a tremendous help in reducing my debit. Everyone is so friendly and helpful. No matter when you call there is always a person to get you the answers you need. I enjoyed the personal nonjudgemental treatment.
Reviewed July 21, 2017
Really been a life saver. The staff also has been great. KEEP IT UP!!! They also helped me when one company sued me and took me to court. Thank God I had attorney protection. Really helped. The process has been slow but well worth it. Thanks again.
Reviewed July 21, 2017
I am very thankful I applied for this help. I am very pleased with the information I was given to help me know this is the program for me. I will be debt free in 4 years. Very friendly staff and would refer anyone to use this business to help them as well.
Reviewed July 21, 2017
Freedom Debt Relief is my big help for my debt. Without this help; I'm never able to resolve this. Even FDR is slow on the process but the result of debt relief negotiation is great. It's no good by not paying the debt in full but I had no choice because hard to find work.
Reviewed July 21, 2017
Everything went smooth and well, I was amazed at how helpful and willingly the company is to help out. When it came down to the welcome call, I was transferred then told they couldn't complete it. It took almost a week to do it.
Hello Ms. Simmons,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I appreciate Freedom Financial negotiating the credit card bills because for years I kept up but only making the minimum payments. I would have never paid them off and now I can see the light at the end of the tunnel. The customer service is great. I recently had back surgery and suspended my payments for two months but now I'm back to work and I know it was inconvenient but they helped me through it.
Reviewed July 20, 2017
Always very helpful!! I have already recommend Freedom to a few people. I didn't know where to get help but found Freedom and been very satisfied with the service. Every phone call to them was solved when I needed helped or had a question.
Reviewed July 20, 2017
I am very pleased with everything so far. About to get second bill paid. Will get third bill paid in October. Everybody very friendly and helpful. They go out of their way to help me to understand everything. THANK YOU VERY MUCH...
Reviewed July 20, 2017
My experience with FDR has been everything that Shawn ** told me it would be. My payment have been deducted on the day that was promised. FDR sends me e-mails on a regular basis. Progress on my delinquent account are being lowered as promised. I am really satisfied with the service I have received. Thank!
Reviewed July 20, 2017
This is one of the best programs out to help people with their debt. I would definitely recommend this program to anybody that has a financial problem like mine. It has helped me regain my financial status almost to where it was. It saved me from bankruptcy, thank you Freedom Debt Relief!!!
Reviewed July 20, 2017
Out of debt fast! I started out over $30,000 in debt and Freedom Debt Relief has helped me dig my way out! I didn't want to just walk away from what I owed, so FDR rallied for me and got an amount I could afford to pay off. I am almost finished paying off my debtors and the relief I feel is overwhelming. Thank you FDR for helping me!
Reviewed July 20, 2017
I think I have very good helping experience from this company. They can answer all I want to know and will give me the answer, I really appreciate that! If next time my friends ask me about that, I will very happy to tell them about that great company.
Reviewed July 20, 2017
Never had any problems; always very helpful when I contact them. I am very glad that I found out about them. They have been very helpful. I recommend them to anyone that needs help with their bills. I am glad to doing business with them.
Reviewed July 20, 2017
About a month ago, when I called and asked Alex ** @ customer service to adjust the monthly payment of mine because I have managed to take care of two payments outside of my account with Freedom due to your missing court issues mistakenly long time ago, she immediately helped me to reduce the monthly payment after research. I was really impressed to have her prompt help regarding the issue. If you can reach her, please praise her efficiency and servicehood for your customers.
Reviewed July 20, 2017
I was literally so overwhelmed with debt when I was medically retired from the military and did not receive my retirement party for nearly a year, that it felt like my life was over. After talking to Freedom's counselors and they asked me I could settle all of my debt with their program, I was skeptical. It's been over 2 years, and I have only a couple small accounts left to settle. FDR had helped me get my life back. My credit score was close to 400. Today it is at 610. FDR is a business I would recommend to anyone who feels they are not going to make it financially. They are still here for me, and I am forever grateful.
Reviewed July 20, 2017
I started with 3 creditors and a 48 month program. I am very happy with how smoothly Freedom took over. I followed the directions and had virtually no harassment. The first 2 creditors went fine and have both been completed. But Chase has been hanging on, always saying "upcoming" on the portal. Each month my completion date moves farther out. Now I'm not done until March 2018. I should be done September 2017. Nothing is happening with Chase... No one even lets me know. I tried calling my Freedom agent, who has been very helpful so far, but he has not returned my calls.
Dear Ms. Rose,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2017
Negotiations with card representatives were expedient and successful. Freedom Debt Relief counselors were always helpful and professional. Out of eight accounts, six have been settled and the seventh is well on its way... The settlement amount already determined. Number eight is a small figure amount.
Reviewed July 20, 2017
Freedom Financial staff has been so helpful from beginning to end. Always there to answer all your questions and make sure you feel comfortable with your decisions. Yes, I would recommend Freedom Debt Relief to a friend in need of getting out of Debt.
Reviewed July 20, 2017
I am very happy and would recommend this company. It a difficult time and you need people to be considered and to answer all your questions. They helped me do something I know I could not have done myself. They show me how to get myself back on track.
Reviewed July 20, 2017
Service in all areas has been less than satisfactory. Every time I call I get the same song and dance about what is being negotiated and the current status of those negotiations. Accounts have defaulted because you saw fit to take your fee before paying the debtor.
Dear Pedro,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2017
Happy with the help they are giving me. They provide me with the necessary tool help get my debt down. I would recommend this to anyone who has been having problems with debt. I'm happy I found them it really putting me on track to where I need to go.
Reviewed July 20, 2017
Great company! My debt is being resolved quickly at a reasonable rate and the staff is very friendly. I appreciate that they worked with me to set up a payment plan that works for me. The website is easy to use and lets me monitor my account and watch my progress.
Reviewed July 20, 2017
Thanks for the great and friendly service. And I would definitely recommend your services to other. You worked hard to reduce my debt and the payments were low enough so it was not such a trial to come up with the payment.
Reviewed July 20, 2017
Freedom is very fair and understand their client’s hardships and works with them to resolve their debt the best way they can. Customer service is very helpful and do anything they can to not only help you pay off your debt but keep current on other payments one might have.
Reviewed July 20, 2017
Customer service has always been nice & answered my questions. But I can't generate my account which I use to be able to see what the fees are. I have called 4 times & was told it would be fixed, it hasn't. So I'm not happy about that. I use to be able to see everything that was going on.
Reviewed July 20, 2017
Excellent service, they understood what I was going through. My husband was very ill at time I sign with Freedom Debt Relief. They saved me thousands of dollars. I will be debt free in another year and will be able to retire. Thank you Freedom!
Updated review: July 3, 2018
Freedom Debt Relief accomplished what they said they would do. I appreciate everything they accomplished for me. The only small problem is that they were not very prompt in responding to some of my concerns. However, they did improve over time.
Original Review: July 20, 2017
Whenever I request information via the email, it seems it takes forever to get a response. Also, I've been advised "not to worry" about my debts because it takes time to resolve them all. I understand and am trying to stay calm. I've been advised that my debt with State Farm and Bank of America would be negotiated at $1,553.15 and $8,160.85 respectively. Now I'm being advised State Farm wants to pursue 100% of what is owed. The problem is that both of these debtors increased considerably due to the interest being applied. Whenever I expressed my concerns, I'm told not to worry. So, now I'm worried once again.
Hello Mr. Tanges,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2017
All positive, professional, would recommend your services to anyone needing assistance like I did!!! Very helpful whenever I had a question. I can't say one negative comment. Everything worked on schedule. I was kept informed of all progress. I give a five star rating in all areas.
Reviewed July 20, 2017
Freedom helps me to solve my credit problems, my credit score is up now and I'm very happy with it. I will recommend it to my friends who needs same advice that can helps everyone. I trust freedom advisor and every time when I call they gave me a good suggestion.
Reviewed July 20, 2017
Without FDR we didn't have a good plan to get out of debt. We struggled with job loss, medical bills and elder care issues for family. Putting a plan in place has relieved a great deal of stress for us and now retirement is getting close to reality.
Reviewed July 20, 2017
2015 was a bad year for me. My nephew died, my car died, our boiler died, my mother had a stroke. I had to make a major change in the way I spent and Freedom Debt Relief took all the weight off my shoulders. I paid off my nephew's funeral, bought a new boiler and a new (used) car, and have paid off two of my credit cards because I put my trust in them. They are always there for me. I would recommend them to anyone. They gave me back control of my life when it had suddenly spun out of control.
Reviewed July 20, 2017
I am thankful for the professional manner with I have been worked with in this program. They have kept me informed with updates and concerns. They help me find an answer for the debt crisis in my life. Their encouragement along the way has been great.
Reviewed July 20, 2017
I have been well taken care of by FDR, as there has always been friendly, fast, efficient customer service anytime I needed to ask a question or had a problem. I am almost to the end of my settlements with them, and have saved a lot of money, time and frustration with their help. I truly appreciate all they have done for me.
Reviewed July 20, 2017
We are happy that Freedom has helped us. The dashboard is hard to get our statements and there are times we would have liked to know more about what was going on. We are looking forward to being out of debt! We will say that the people we talk to on the phone are very helpful. Thank you for helping us!
Reviewed July 20, 2017
I was in bad debt when I decided to separate from my husband. I felt bad and decided to try to pay the debt we owed on my own. I was only working a part-time job and figured out that there was no way I could pay off the debt and pay rent and utilities and food. I found FDR online after many searches. They listened to my explanation, understood my reasons, and were there to help me. I am now debt free, back with my husband, and feeling good about myself once again. Thank you FDR for giving me back the strong woman I once was.
Reviewed July 20, 2017
I was seriously stressed and hopeless with my credit card debt situation, until I made the phone call, and the representative told me he had the same experience 17 years prior that day and he is now helping others to solve their issues and guide them to make a better choice. That is when HOPE was then again in my vocabulary. And since then I have recommended it to several friends that I know that are going thru the same issues. Their customer service is excellent and when you speak with them over the phone, they make you feel like another member of their family. I am lucky to have found them and to make the decision I made to have them help me.
Reviewed July 20, 2017
If you need help fixing your credit, I would definitely recommend this company! They are pleasure to work with, great customer service!!! Freedom Debt Relief is a great place to help you fix your credit card debt. Great great company!!!
Media

Newer reviews available
Get the most up-to-date feedback from recent customers.
See the latest reviews
