Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,910 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
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- 4,961,910 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Oct. 16, 2018
Outstanding and great group to work and talk to. I’d recommend them to anyone that needs help. They are very good people. I really like them. They work diligently and nonstop to succeed in processing your business. If I needed it again, I’d call them.
First, we would like to thank you for your stunning review, Julious! It makes us happy to hear that you have had great success with our debt relief program! It's our pleasure to be able to help with debt and help you become financially free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 16, 2018
This process has been very helpful and worry free for me. Nick has been a great agent in the process. He is reachable and available for all my questions and concerns. I am no longer stressed and have faith that agents are working diligently on my behalf.
We're very happy that Nick has been helpful and has been there when you needed him, Kimberly! We're proud to be on your side and please don't hesitate to reach out to our client services team any time you have questions or concerns as well. Client services are in the office 7 days a week and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 16, 2018
Program works great! I am fully satisfied with it. I feel that this is helping me fix my financial issues and having the account really gets the payment in on time and assists me to stay on track. I would recommend this program and I have told friends and family about it.
Camille, we can't thank you enough for all your support and recommendations you give to our company! We're pleased to hear about your satisfaction with our program! We look forward to you becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 16, 2018
Overall I am happy w/ my experience with FDR. I hate I had to go to Consolidated Plus for funds to handle additional accounts because I feel I am paying more than I have saved in the long run. However, it is what it is. I will be happy to get the LAST Citi account resolved soon. Correspondence has been good and the Litigation Dept did an excellent job for me.
Dear Frances,
We are so happy to hear about your positive experience with Freedom Debt Relief! Each day you're doing a phenomenal job, as you're one step closer to becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 16, 2018
It is difficult to determine how the settlement fees are determined but I feel that they are excessive. The reduction in the amount owed counts as income. Those two factors really hurt me. I understand that there are companies that either do not charge any settlement fees or they charge much less than Freedom. This year, I received several emails from NLLG. They made it seem important and said I would receive a follow up email but none came. I was always encouraged to send any notices to you from any creditors. I always did send them but never received any acknowledgment that any were received. I assume that they were received. It seems like they should have been sent to you or duplicate notices should have been sent. It is my own fault that I am in this situation but you did ask for my experience. Thank you.
Hello James,
Thank you for providing us with your honest feedback, as we take your concerns seriously! We are very sorry to hear that you have been receiving miscommunication as we want all clients to make sure they feel confident and valued in the program! We can definitely clear all these concerns up with you. We would be more than happy to review your account with you and hopefully resolve your concerns. A member of our team will be reaching out to you shortly.
Reviewed Oct. 16, 2018
Freedom Debt Relief has proven more than I ever anticipated in helping me climb out of debt and restore my credit. The results thus far have cut my debt in half. I have so much peace of mind knowing I have Freedom Debt Relief working on my behalf.
Dear Rachel,
We so thrilled to hear your great success that you have had with our company! Thank you for taking time from your day to leave us a stunning review! We look forward to watching you become financially free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2018
Great company. Everyone is very courteous. I would recommend this method for paying credit card debt. This will give me a new lease on life as I know it. If you are in debt and feel that there is no way out please check this company out.
Hello Wyman,
We appreciate you sharing your feedback. We are so glad you are enrolled in Freedom Debt Relief because are here to assist you in every way we can. We will continue to provide you with significant savings and provide you with financial freedom. We would love to have you recommend our program to your family and friends. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2018
I am very satisfied with the service I have received. The only thing that could change is the charges. I think 21% is too high but that's what I signed up for. I think you would get more people to get involved with your program if they didn't have to pay so much.
Hello Chris,
Thank you for your excellent response. We are so proud to hear about your phenomenal experience with Freedom Debt Relief and we understand your concern with our fee. We will definitely address your concerns with our member of leadership and make a note regarding our fee percentage. We are very excited to see you become debt free and we are confident in your success! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2018
Tony was incredible. He was kind and clear. He walked me through the process with ease. I don’t know why I was always nervous or worried to call. But now I feel great that I’m on my way to a debt free life.
Hello Hanna,
We appreciate your positive review. We are so pleased to hear Tony was able to further assist you and demonstrate the utmost customer service. We have your back at Freedom Debt Relief and we are here to provide you with the financial freedom you deserve. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2018
Every time I call my questions and concerns are fully addressed in a very professional manner. All counselors are friendly and treat me like they really cared. I am so thankful that I found Freedom Debt Relief at a point in my life when I thought there was no hope.
It is refreshing and rewarding to know all of your questions and concerns have been addressed and answered. We are certainly proud to hear our advocates have provided you with professional, compassionate support each time you've reached out. Thank you for choosing Freedom Debt Relief to guide you on your debt-free journey!
Reviewed Oct. 15, 2018
I have been extremely happy with the services I have been receiving for my debt reduction program. The only thing I would like to see is more flexibility with regard to payments. Unexpected costs arise which sometimes makes it difficult to make a whole or partial payment.
We are thrilled in knowing you are pleased with our services! Thank you for taking out the time, Mary to share your personal experiences with us and fellow consumers. We appreciate you. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2018
I love this company. I have told a few of my family and friends and may have one gonna call to get started too. I have had awesome service. I had to add on another payment and had no problem making it happen. Thank you!!!
Thank you for recommending us to family members and friends, Deborah! We truly appreciate you sharing what our services can do for consumers. Thank you for choosing Freedom Debt Relief to guide you on your debt-free journey!
Reviewed Oct. 15, 2018
I found that they are very easy to work with. I have less stress about my debt. I don’t have to worry about paying many different people. I have two payments deducted from my account a month. I don’t have to worry about missing a payment. They also meet me updated with my progress! I would recommend.
We are thrilled to know our services have provided you with peace of mind! Is is rewarding to hear our program is easy to understand and follow. We appreciate you taking out the time to share your personal experiences. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2018
Excellent service. Thank you. Very good customer service. I look forward to having all my debts settled in the projected time. Your representatives are very well informed, courteous, and timely in their responsiveness.
Thank you for sharing this amazing review, Amal! We are thrilled to know our advocates in client services have successfully been able to address and answer your questions. We also are looking forward to witnessing your debt-free future. Thank you for choosing Freedom Debt Relief to guide you along the way!
Reviewed Oct. 15, 2018
Very friendly, and very hard working to get you the best negotiations. I have and will continue to recommend their services to friends and family. The online dashboard makes it very easy to see where you are at, and allows you to, keep control of your relief.
Wow, thank you for the many recommendations, Nathan! We are thrilled in knowing your client dashboard is providing you with ease and simplicity in understanding your account. Please, always feel free to reach out to client services with any questions and/or concerns regarding the dashboard. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Reviewed Oct. 15, 2018
Freedom Debt Relief has been extremely helpful reducing my debt. I understand my credit rating going down but hopefully, I can build it back up again. Freedom Debt is a very good company. They are excellent at communicating and are very helpful with any questions you have. You can trust that this is not a fly by night company!!!
Our number one goal is to save our clients money! Thank you so much for sharing our program was successfully able to do this for you. Please know that the drop in your credit score is temporary. If you stick with the program and continue resolving your outstanding debts, you will begin to see the creditors report to the major credit bureaus balances are no longer owed!
We are thrilled our level of communication is satisfactory to you and that all of your questions have been addressed and answered! We have been resolving outstanding debt for our clients for over 16+ years and so we appreciate you recognizing our expertise in the industry. Thank you for choosing Freedom Debt Relief to guide you to a debt-free future!
Reviewed Oct. 15, 2018
Was very professional did not feel pressured or judged. I really needed help. I am hoping to be able to retire in 4-5 years. This was a good fit for me. I feel like this is a better choice than filing bankruptcy. I wasn’t looking for a easy way out. Just needed a plan I could manage
Hello Billie,
Thank you very much for your outstanding feedback. We strive to present our clients with the utmost professionalism and customer service. We have your back at Freedom Debt Relief and we will never judge your financial situation. The light at the end of the tunnel is coming soon and we are so glad you chose Freedom Debt Relief as your debt resolution option. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2018
They are wonderful they help you guide people through a very tough thing of managing debt. I successfully paid off $40,000 with their help. Great customer service also. If anyone is interested in having someone negotiate with the creditors then these guys are the best.
This is excellent Gregory! We are so thrilled to hear about your positive experience with Freedom Debt Relief and we are so proud to hear about your accomplishments. You have a very bright future ahead of you and we are confident you will continue to see great success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2018
Seth was very professional & quick. All done in less than an hour! He kept his commitments to calling me back when he said he would & had all my info ready. I'm excited to have an opportunity to work on cleaning up my debt.
Hello Lori,
Thank you very much for your outstanding review. We are so proud to hear Seth has demonstrated outstanding customer service. You deserve world class customer service and we will continue to show you the utmost professionalism. You have a very bright future ahead of you and we are looking forward to you becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2018
I found that we had Kim ** who was pleasant right on. Right on with her information. Help me feel easy about doing this and how helpful it would be for me and my husband. We put all our trust in Kim ** and has come out on top.
Hello Karen,
Thank you for sharing your positive review. We are so proud to see you enrolled in Freedom Debt Relief and we are thrilled to hear about your positive experience with Kim. We will continue to provide you with excellent customer service and give you the peace of mind you deserve. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2018
Michael was very helpful, very kind and very understanding to my situation at hand. He took his time to listen to what's going on and used all his resources and experience to come up with the best approach to handle the debt. I really appreciate him and would ask he gets a raise, I would most definitely recommend him to anyone going through the same situation.
Hello Peter,
Thank you very much for your positive feedback. We are so glad to hear Michael has further assisted you and provided you with outstanding customer service. We are very confident you will become debt free soon! We would love to see you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2018
My account was placed into bulk negotiation 3x. When I objected to the third time I was told I was confused or didn’t understand the process. It was because I didn’t understand how repeating the same process was going to have a different result. My account was taken out of bulk negotiation because the creditor couldn’t locate my account. The manager I spoke to told me when that happens FDR contacts me to get whatever information they need. No one contacted me, the account was just added back to bulk negotiation. What was going to change?
Hello Ann,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Oct. 14, 2018
Freedom Debt Relief has walked me through the process, supportive for me when I had questions, & kept me updated on my progress. They always were very good listeners & willing to find a solution that would work for me. I would recommend Freedom Debt Relief to anyone that is in Financial Difficulty. Give them a call & find out for yourself if this is a right solution for you.
Hello Linda,
Thank you very much for sharing your positive response. We are so glad you enrolled in Freedom Debt Relief and we will continue to have your back through your graduation. We are proud to provide you with our debt resolution option and we are confident you will continue to see excellent results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2018
Wendy was an absolutely amazing person to work with. She's very thorough in her work and does everything she can to provide the best possible answers. She's also really great about getting back with you in a timely manner. 10/10. Would love working with her again. She's great!
Hello Brittany,
We appreciate your honest response and we love to hear about your experience with Wendy. We will continue to provide you with excellent customer service at Freedom Debt Relief and we are confident you will see the light at the end of the tunnel soon. Keep up the outstanding work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2018
They are doing a great job. Everyone one is willing to answer my questions. Any email send they reply back within reasonable time. I would like to thank them for everything. They have help relieve a lot of stress.
Hello Squire,
Thank you very much for your fantastic review. We are here for you at Freedom Debt Relief and we are happy to answer any questions or concerns you have. We will continue to show you outstanding results and soon you will become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2018
I'm a client and was very happy with the answers that were given to me. I had a question about a creditor calling me and was told that we are actually close to settling with that creditor. I had suspected that the card was making one last ditch effort to make me cave and my suspicion was confirmed.
Hello Lionel,
Thank you for your positive response. We are very proud to see you enrolled in Freedom Debt Relief and your creditors will do everything they can to try to receive a full payment from you. We will continue to negotiate and resolve your accounts and we are excited to see your success in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2018
Suspended payment 3 months. Cannot meet financial burden of $691 monthly. Will start again in January 2019. Great to have you take care of this for me. I have 4 grandchildren in my custody as an added financial burden. Hence this problem. I would recommend you to friends.
Hello Gunilla,
We appreciate your excellent review. We are happy to assist you in every way we can and we hope you resume your program in January! We want to resolve your debt the fastest we can and we would love to have you recommend our program to your family and friends. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2018
I am the beginner to start with the program and very excited to clear all of my debt that has been the most stressful for me in the past years, I would love to be free from all of debt and I believe that FDR will help me get through of this mess and be free again in the future real soon.
Hello Jirayus,
Thank you for your excellent review. You absolutely chose the best debt resolution option and we are very excited to take control of your accounts and resolve your debt. We will take the extra stress of your back and give you the peace of mind you deserve. Keep up the outstanding work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2018
For has settled all my enrolled debts for half or less. One is paid off, one will be paid off this month, one paid off in December and paying on the other two. It has been a great relief to me as I can see the end in sight.
Hello Sandra,
Thank you very much for your positive response. We are very proud to see you enrolled in Freedom Debt Relief and already seeing great success! We try to negotiate and resolve your accounts the soonest we can and we are certain you will continue to see outstanding results. Keep up the excellent work. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2018
Always courteous and professional. Great clarity to the process. Transparent and helpful regarding questions and assistance. The web site is concise and the tools available to monitor my activity are very useful. I am pleased with the process so far. Thanks for the great service!
Thank you, Barry, for your fantastic review! We strive to demonstrate the utmost customer service and professionalism to our clients and we are very proud to show this to you thus far. We are proud to see you using our Client Dashboard so you know exactly what is going on with your program. We are confident you will become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2018
It was wonderful not having to go into my savings to pay these cards and having extra money left over after paying my regular living expenses. Thank you all so much. I know I've been a customer for only one month, but if this is a sign of what the future months maybe, I will embrace the peace of mind that you have given me. Thank you for being there to help people like myself. My future looks brighter and I'm so looking forward to it.
The month you've been with us so far, sets the tone for the remainder of your program, Norma! We are so pleased to hear that you're able to save and move forward positively! Should you have any questions along the way, please feel free to reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com. We thank you for choosing Freedom Debt Relief and don't forget we are here for you every step of the way!
Reviewed Oct. 12, 2018
Andrew ** relieved my fears completely. He is a great asset to your company. I am still a bit apprehensive but getting better, I am fairly new to your program, therefore, I can't comment on the services yet but the initial contact was really well and Andrew answered my questions quickly and put my mind at ease so far.
Hello Sara,
Thank you very much for sharing your feedback. We are thrilled to hear Andrew has demonstrated the utmost customer service and professionalism because you deserve the absolute best. We are very proud to have you enrolled in Freedom Debt Relief and we are confident you will see outstanding results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2018
I called with a question, and it was answered to my satisfaction. Plus, he explained further to me the process. He was very helpful. I had received a letter from one of my creditors, and found out they already had the information.
Thank you for sharing Mary Jo. We are thrilled to know your question was addressed and answered to your satisfaction. Please continue to reach out to client services as other questions and/or concerns come up for you. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2018
Alex was very helpful and really nice. Explained all for us to understand. We are so far pleased with services. It all seems to be moving along a little faster than we thought. Thank you for your help. We are truly happy with your services so far. Already clearing up one of our accounts.
Thank you for taking out the time to recognize one of our skillful advocates! We also enjoy celebrating those who go the extra mile for our clients. Great job, Alex! We appreciate your hard work! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2018
Two people at Freedom that need an award of appreciation are Carol and Ted ** who were very helpful and went out of their way to assist me and my situation. I do not recall the finance company that Freedom uses -- They were terrible.
Wow, thank you for recognizing not one, but two of our skillful advocates. We also enjoy celebrating those who go an extra mile for our clients. Way to go, Carol and Ted. Great job, both of you!! Thank you for choosing Freedom Debt Relief to accompany you on your journey to becoming debt free!
Reviewed Oct. 12, 2018
Every person whom I’ve been in contact with was extremely helpful, put my gears to rest and followed through for me. Thank you! Debt is a scary thing and they worked hard to help me back to normalcy and improve my credit score. Overall very satisfied.
We are so pleased to hear our program has been such a huge help for you and your unique circumstances. We also appreciate you sharing how relieved you are from the service we provide. Providing our clients with peace of mind is one of our main goals. Thank you for choosing Freedom Debt Relief to guide you on this journey to becoming debt free!
Reviewed Oct. 12, 2018
I’m so happy and overwhelmed with my progress. That’s to debt relief program. I’ll be debt free in no time and staying that way, I’m so grateful. I didn’t see a way off my debt, I was stuck. Debt Relief Program has changed all of that.
We are so proud of the progress you've made, Katina! Congratulations!! Many consumers are not aware there is a solution outside of filing bankruptcy. We are so thankful that our program has benefited you so greatly. Thank you for sharing your experiences with us. Here's to a debt-free future!
Reviewed Oct. 12, 2018
They have helped me greatly with becoming debt free. It was fast and easy. They keep me informed every step. They also allow me to add to my account if I have other credit cards that I need help with. Every person that I talked to was very helpful.
Thank you for sharing the positive experiences you've had in our program, Dawn! We are thrilled in knowing the process has been easy to follow and that you are making great progress! Please continue to reach out to our client services team with any questions and/or concerns that come up for you. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2018
I am so pleased with Freedom National. They help me sleep at night knowing they are helping me solve my debt. I call and they answer all my questions, they are patient and they are helping resolve my accounts quickly. THANK YOU FREEDOM!
We are so grateful in knowing our program is providing you with such peace of mind. We are also glad to hear your questions have always been addressed and answered to your satisfaction. Please continue to reach out to client services as other questions and/or concerns come up for you. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2018
Freedom Debt Relief helped when my consumer was suing me for bills I was unable to pay. I was about to lose my house and in middle of divorce after hurricane and they were a light in all the darkness. God and them at that time!
We are so sorry to hear, Tracy you were faced with so many adversities all at once! We are thankful in knowing our program was able to benefit you in dealing with the circumstances. Thank you so much for taking out the time to share your amazing testimony with us! Here's to a brighter future!!
Reviewed Oct. 12, 2018
Spoke to Troy. Excellent experience. Truly an asset to your company. Very knowledgeable, caring and patient. I would recommend him and your company to anyone. Answered all my questions and issues completely. My wife and I are satisfied customers from A to Z!
Thank you for recognizing one of our advocates, Nicola! We enjoy celebrating those who provide our clients with a wonderful customer service experience. Way to go, Troy! We appreciate the recommendation as well and are ecstatic to know our program has been a huge benefit to you and your wife. Thank you for choosing Freedom Debt Relief! Here's to a debt-free future!
Reviewed Oct. 12, 2018
Thank you for your help on 2 credit cards settlements and your friendly and helpful customer service staff and FDR help, it's nice not having to make minimum payments and worrying about money to pay them and 24 hour assistance phone number.
We are so thankful to hear, Carol, that our program was such a huge benefit to you and your family. Many consumers are not aware that there are options available to them; allowing them to resolve outstanding debt. Thank you for taking out the time to share your personal experiences with us and thank you for choosing Freedom Debt Relief to guide you on your debt-free journey!
Reviewed Oct. 12, 2018
The instructions, knowledge, and help from Fredwin ** was excellent. I would definitely recommend Freedom to friends and family. This was my only way to go after my husband had one lung removed due to cancer. Very happy I received the help I needed.
We truly appreciate the recommendation, Esther! We also appreciate you recognizing one of our skilled advocates. Way to go, Fredwin! Thank you for sharing your experiences with us! We are thrilled to know our services have been so beneficial for you.
Reviewed Oct. 12, 2018
The way I was treated, I believe that her name was Carmen answered my call, it was the best I've ever have been treated by any customer service ever, and very concern and helpful. Resolved my reason for the call. Thank you very much.
Wow, what an amazing review, Jose! Thank you for recognizing one of our talented advocates. We also enjoy celebrating those who make a positive impact to the experience of our clients. Great job, Carmen! Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!!
Reviewed Oct. 12, 2018
I was worried because I got to where I was in a bind, and then I saw Freedom Debt Relief on Facebook and they sounded pretty good. I called and discussed the program with them and I went with it. Freedom Debt did me a big favor. They've already settled a few of my debts and I've just been with them since February. I feel really at ease with them. At first, I was little leery, but now, I'm very glad that I went with them. Freedom Debt is very impressive to me. I would recommend them to anyone.
Thank you for this amazing review, Minnie! Congratulations on the progress you've made as well. We are thrilled in knowing our program has been so beneficial for you and your unique circumstances. Please continue to reach out to our client services team with any questions and/or concerns that come up for you. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2018
I have been so Please with Freedom Debt Relief. They have help me out so much, I feel relief. I don't worry about my bills anymore. They keep me informed on what is going on with my debt. Just Love this Company so much.
We're happy that you're feeling relief already, Juleanne! It's wonderful to not be stressed about your bills, just leave it to us! In the future, if you ever have questions regarding your account, please feel free to reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed Oct. 11, 2018
The lady who helped me was very friendly and understanding. She answered all my questions and then some. They were fast and courteous. Not only did they help me save tons of money but also stayed in my budget range so I would be able to put money back. I really appreciate all their help!
We're so happy to hear you're getting back on your feet, Courtney! We're proud of your success so far and thank you for recognizing our wonderful team! Any time you have questions, please feel free to reach out to our client services team at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2018
I am glad I chose to pay the extra for lawyer because I have needed them. I do wish that Amanda could have told me that a couple of my debts wouldn't be willing to settle with Freedom Debt. It seems like they would know this as they settle with companies on a daily basis.
We are sorry to hear the legal services became necessary for you. However, we are glad to hear you opted into the services! We understand how disappointing it must have been to receive a legal summons. Freedom Debt Relief has partnered up with NLLG to assist our clients when creditors become aggressive in their collection efforts. Again, we are sorry to hear these were the circumstances for you. Please continue to work with NLLG to resolve the accounts aforementioned. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2018
David was super helpful, but more importantly he didn't criticize, wasn't judgmental, or make me feel like less than a person. He understood my circumstances and genuinely wanted my life to get better. Everyone I've spoken to at FDR has made me feel that way and it's truly appreciated. I already feel relieved that I'm able to buy things for my family that we need, like food and I can even pay doctor bills. It's an amazing feeling and I can't thank FDR enough for helping me!
One of our core values is to care for everybody and we're proud to hear that David demonstrated genuine care for you, Renee! We are so proud to hear that you're back on your feet! Please don't forget that the Freedom Debt Relief team is here for you every step of the way. Congratulations on your success so far and we're looking forward to your brighter financial future! Please feel free to log into your client dashboard at www.fdrclient.com to reach us for any questions, you can also call (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed Oct. 11, 2018
Working with FDR to get debt free has been great. They took all the stress and worry away from me. All the people that helped me and spoke with me were very nice and professional. It was a very easy process. And having the website to check on my account and keep track of everything was very convenient and user friendly.
We're happy to step in and relieve you of your financial stress, Tara! We're also pleased to hear you like the client dashboard! It's a great tool to check your progress 24/7. We're happy to have you on board and please feel free to reach out any time you have questions or need assistance with your account! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2018
I have been stuck in a financial crisis for some time and now it’s time to get out from under my situation. Today I was helped when Laura from Freedom Debt Relief had contacted me to help. I have been ruining my credit by not being able to make my monthly payments but having this debt solution program managing my credit accounts will help me build back my credit score.
It's always a big decision when taking the first steps towards resolving your debt, Heidi, and we're glad that you chose us to be by your side! We also consider ourselves lucky to have great representatives like Laura, and we're happy that she took great care of your needs. In the future, if you have any questions or concerns please feel free to reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2018
The reps of Freedom Debt Relief are very nice. I could always call the rep, I'm mainly dealing with, back if I had any questions going on. I also talked with several different people and they've always been able to help me. After so many months of putting in money, they were able to settle a lot of accounts. They send me text via email to see if I agree to that settlement and if I do, I just send them back an information and they quickly settle it. They just tell me how much I would need to pay a month and if there were any problems at all, they would notify me on any more information they may need. There's three accounts still waiting to be settled but I've settled most accounts at this point.
I just have to do my part because they'll sell off to another company and that company will send me a note or an envelope in the mail saying they bought it so I fax that to them immediately. That kept things straight and going around. Freedom Debt is still taking the same amount out because there's few that I have got settled and they have to see what the amount is gonna be but everything works good. If someone said something to me about needing help, I would recommend them.
Hello Patricia,
This is outstanding! We are very proud to hear about your wonderful experience with Freedom Debt Relief. We care about you and we want the absolute best for you! We will continue to inform you with any changes made to your program and we are very confident you will continue to have great success. We are counting down the days until you are debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2018
I will admit, I was pretty skeptical and nervous at first. I didn’t think that this program would be for me. Once I talked to my dedicated debt consultant, who answered all my questions and always made himself available, I decided to start my program. I am just getting started, but the customer service and communication has been awesome. I’m excited to get my debt resolved and starting out fresh with the tools I am getting from Freedom Debt Relief.
We're happy to have earned your trust, Emilie! We love to hear that our representatives are taking care in answering all of your questions or concerns. Don't forget that our client services team is here for you 7 days a week! We're looking forward to your debt-free future as well, and thank you for being a part of Freedom Debt Relief!
Reviewed Oct. 10, 2018
I have not been in the system long enough to actually tell if it has been good or not. The gentleman was very well informed and sent out information and I did get on client dashboard. Freedom Debt Relief had both positive comments and negative on the better business bureau but I decided to use it anyway.
Thank you for choosing our program, Zelma. We appreciate your honest feedback. You are right; both positive and negative comments can be found on many review sites. However, be confident in the decision you made. Our program is designed to provide an alternative solution to resolve debt without having to file bankruptcy. Thank you for choosing Freedom Debt Relief to guide you to a debt-free future!
Reviewed Oct. 10, 2018
FDR is helping me stay on track in paying off my debt. I have went from a mode of stress to a sigh of relief as FDR work diligently on my behalf negotiating settlements on my debt. I highly recommend FDR for their expertise; customer service; and 24 hrs online access to your account.
What an amazing review, Julia! We cannot thank you enough for sharing your personal experiences in our program. Our top priority is to bring our clients peace of mind. Thankfully, we were able to do this for you as well. Thank you again for sharing and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2018
I have been very pleased With the process. The personal have been helpful and courteous in every way. I feel that they really care and want to help in every way they can. When I was anxious at first they were there with just the right words to assure me.
Providing our clients with peace of mind is one of our top priorities, Robert! We are thrilled in knowing we were able to successfully put your mind at ease as well. Please, continue to reach out to client services with your questions and/or concerns as they arise. Thank you for choosing Freedom Debt Relief to guide you to a debt-free future!
Reviewed Oct. 10, 2018
I have just begun my Debt Relief but so far they have been very nice and helpful. I really like that I can go on the account and see the progress I am making, this has been really great and it happened at the right time in my life. Pleasant experience.
Welcome to Freedom Debt Relief, Melissa! We are thrilled to have you aboard. Great job getting yourself familiar with navigating your client dashboard. Feel free to also reach out to client services with any questions and/or concerns that come up for you along the way. Again, welcome and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2018
I had a family emergency and requested that they change my due date. I was told I would get a response back in two days. Never got that response, money was taken out on the actual due date so I was not able to be with my brother in time of need. The representatives did not care. My bank account was hacked into and money fraudulently deducted. This was a day before Labor Day. I contacted customer service and told them it would be a day or two before I could get a new bank account and was called a liar. The bank could give me a new account that same day. They didn't care that 2 people stole $900 from my account and I barely had money left to pay my rent or live on. They got their money.
The one thing that put me over the edge was I had a very sick kitten that was at death's door and in order to save her life I had to take her to the vet 3 times. I asked if they could change my due date by 4 days. Again I was told to wait two days Then when I called back it was too late. My rent was late my car payment was late but they got paid. I told them I wanted to speak to a supervisor and was told they were too busy. I told them I was thinking of ending my deal with them and got an email from them terminating me because I didn't make payments as agreed and this is bull. When I called them they said they attempted to contact me by phone for 3 days and refused to speak to them yet I only have a cell phone which shows no calls at all from Freedom Financial at all! I am glad they terminated me, cause I don't deal with liars!
We are so sorry to hear, Laverne that a lack of empathy was displayed for your situation. We would like an opportunity to address your concern and see how can we be of better assistance in the future. A team member will be reaching out to you shortly. Thank you.
Reviewed Oct. 10, 2018
Updated on 04/03/2022: Working with them has made my life so much easier. Helping me take care of the debt I had after the death of my husband has been so comforting. I would recommend FDR to anyone needing help. I can now sleep at night.
Original Review: I have been very satisfied. I hope our great relationship will continue until I am completed with your program. I feel that finding this program has been a God sent. Now I'm just waiting to see just how well this program will work for me.
Welcome to Freedom Debt Relief, Deborah! We are thrilled to have you aboard. We, too are hoping our program meets your specific needs as we work together to resolve your debt. Thank you for taking out the time to share your experiences with us thus far. Again, welcome and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2018
My contact person was easy to work with. His explanation of the process in a thorough and easy to understand. I am hopeful I will be able to get my debts paid off 4 yrs. I plan to pay more than my bi-monthly payments and have the debts paid off before 4 years.
Welcome to Freedom Debt Relief, Jody. It sounds like we are off to a strong start. Thank you for sharing the experiences you've had thus far in our program. Please, always feel free to contact client services with any questions or concerns regarding your account. Remember, you can also log into your client dashboard www.fdrclient.com to review your account information as well. Again, welcome and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2018
Freedom relief gave me the relief from stressing out with all the debts and high interest rates from credit cards. Customer service was very helpful, answered all my questions and explained how everything works in details. They supported me through the whole process.
Thank you so much for sharing such an amazing review, Roseville! Our client service advocates work hard to bring peace of mind to our clients. We are ecstatic to know we've successfully placed your mind at ease as well. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2018
When I signed up with you guys, I told you what I could afford to pay a month and was told no problem...well now I will be paying 160 dollars more a month than when I started and with each debt that I'm getting SUED for, it just keep going up. The deal made with Discover was HORRIBLE and I could have made a better deal myself. You were suppose to try and resolve this for me so I WOULDN'T get sued but you are waiting until they have filed a suit against me to do anything. I am going to be paying almost as much now as I was BEFORE I signed up with you. So sadly, you're not helping me much. I should have just let all them sue me then buy the liens for a fraction of what I'm paying. Not totally ready to give up on you...but what do I do when I can't pay the 600 dollars a month? Then I multiply that by the length of time I have to do it and I'm feeling a little uneasy about this.
Hello Teri,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Oct. 9, 2018
When I was worried about the program, Alex gave me clarity and encouragement. I also didn't feel pushed or compelled. In one word, I am relieved! To have a competent company negotiate debts on my behalf is quite the blessing.
Thank you for recognizing one of our advocates for the awesome work done addressing your concerns. We also enjoy celebrating our advocates who leave a lasting impression on our clients. Way to go, Alex! Thank you for choosing Freedom Debt Relief, Trandi and good luck!
Reviewed Oct. 9, 2018
Updated on 04/24/2020: I’ve seen major progress and a major payoff with Freedom Debt Relief. I’m also looking at next year being done. It’s working out good. I’ve had nothing but excellent response from them.
Original Review: Freedom Debt Relief has helped me to pay off my debts in a timely manner and I am grateful for their expertise in handling the situation I found myself in. When I have any questions they have been there to help guide me on how to handle it.
We are grateful to hear you are experiencing so many benefits from being enrolled in our program. Please continue to reach out to client services regarding any questions or concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2018
Justin ** did an excellent job of explaining this program to me. I enjoyed talking with Justin and I enjoyed him telling me what to expect and how to handle it. He was very calm throughout this process and I would highly recommend this program.
Dear Mary,
Thank you, for your positive review and for sharing the great experience you had with your debt consultant. We're overjoyed that you felt that welcomed and comfortable to join the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2018
The process was quick, fair and easy. So if you have credit card debt, don't be afraid to enroll in this program. It will definitely work for my budget, saving me about $400 a month in credit card bills. So I know it will definitely work for anyone.
Thank you for the vote of confidence, Phyllis. We are thrilled to learn our program has been so beneficial for you. Thank you for taking out the time to share and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2018
My contact with FDR is Michael **. He has made my experience so far much better than I ever expected. Having debt causes a lot of stress and the thought of this process is even more stressful but he has helped me understand that this is the best thing for me and my family.
Hello Kristi,
We really appreciate your 5-star rating! We're so pleased to hear all these positive comments about your debt consultant! We look forward to continuing to provide you with a great experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2018
I agreed to pay a certain amount. I’m not sure how they pick how to pay on first but those are the only ones they contact unless the others are going to sue you. I was under the impression they had a deal with all of the accounts and that you are given a graduation date for a reason. Why give that if you are going to be changing that number all the time. Probably would have chosen a large consolidation loan instead maybe would have had to looked into it but they have that option also but somehow that info is emailed to you and you email them back. Would be great if original payment covered all cost and you pay extra if you can move your graduation date up. I have been into the system for over 2 years and they have only completed 4 accounts now and after deal 3 and 4 they needed more money. People sign up with places like FDR is because of money. If I had more money I would have just paid my accounts myself.
We are sorry to hear, Brian that you are not pleased with our service. There were some things mentioned we would like an opportunity to address. A team member will be reaching out to you shortly. Thank you.
Reviewed Oct. 7, 2018
Eric really provides all the information I needed to make a calculated decision about my debt. I have a huge weight lifted off of my shoulders now that I am taking the right steps to fix my financial issues. I have hope again.
Hello Michael,
Thank you for sharing your feedback! We are very pleased to hear Eric has further assisted you and we will continue to provide you with excellent customer service through the remainder of your program. We are here to take that extra weight off your shoulders and we are very certain you will become debt free soon! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 7, 2018
I was treated with the utmost respect from the team that I talked to. I am not very good with the computer so some of the things are new to me. I hope to understand better the process of this as we go along with this endeavor. Thank you to all the people I talked to.
Hello Marie,
We thank you very much for your positive feedback. We are very glad to hear about your wonderful experience with Freedom Debt Relief thus far and we will continue to provide you with excellent customer service and professionalism. We are here for you throughout this journey to financial freedom and we are glad to answer any questions or concerns about how our program works. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 7, 2018
Highly recommend Patsy, she was very polite and perfectly explained the aspects of the program to be and helped me understand what I was getting into in very clear terms. I highly recommend the service and Patsy herself. I am confident this is the right process for me and am looking forward to making my payments on time and confident in my success with the programs.
Hello Sloane,
We appreciate your wonderful feedback. We are so glad Patsy was able to further assist you and demonstrate outstanding customer service. Our clients deserve the absolute best service and we have your back throughout your program. We are very confident you will see great success and we are excited to see you, debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 7, 2018
I found to be very help and easy to join the program and I'm so excited to finally be able to eventually get rid of my debt. I have struggled for years for financial freedom and I trust with your help I will finally be able get out of debt. Thank you.
Hello Daniel,
Thank you very much for your positive feedback. We are so glad to have you enrolled in Freedom Debt Relief and we are very excited to take that extra weight off your shoulders. We are confident you will become debt free soon! Keep up the amazing work. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2018
It was such a relief to have Freedom Debt Relief have my back. When creditors called, I did not have to take their abuse and threats. I simply referred them to Freedom Debt Relief and was able to relax and know I was in good hands.
Hello Gilda,
We appreciate you sharing your positive feedback. We are very glad you enrolled into Freedom Debt Relief because we are here to take control of your accounts, and resolve your debt. We are very pleased to hear you have changed your contact information to ours, which will reduce the communications from your creditors. We are here to take that weight off your back, and we are confident you will become debt free soon! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2018
Danae was truly kind. She listened to my situation and made suggestions that would help me. She never once used a tone of disdain or frustration. She stated the facts with gentleness, but also showed me mercy. I appreciated the positivity she brought to the conversation. She made me feel like I could conquer my debt.
You can conquer your debt, Brenda, and we'll help you! Thank you for recognizing Danae, and how helpful she is! We consider ourselves lucky to have representatives like her! Thank you for choosing Freedom Debt Relief, and please feel free to reach out any time you have questions.
Reviewed Oct. 6, 2018
The process was very easygoing. I am only in the beginning of the process as a whole but getting started was easier than I thought it would be. I hope the ongoing work will be just as good. My representative was not judgmental and walked me through the entire process with ease. Thank you for getting me started on the road to financial freedom - I want to retire in the next 5 years and this process will make that possible!!
Thank you very much for the kind words, Jeannine! We want to welcome you to Freedom Debt Relief, and we're excited to start resolving your debt, getting you closer to your goal of retirement! Any time you have questions or need assistance, please feel free to reach out to our world-class client services team at (800) 655-6303 or email support@freeodmdebtrelief.com! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2018
My wife and I have been raising our grandson who has autism and there were some unexpected expenses that came up. We decided that we gotta have some credit cards, try to build credit. And then it got to the point where it was a real struggle for me to pay for them. I called a few debt relief companies and Freedom Debt Relief seem to have a better plan than the others. I got in contact with the Freedom Debt Relief rep and explained to him. Then he put a plan together and asked me if I was okay with that. I had talked to someone else before and they were a lot more expensive than FDR, and it was about the same amount of time.
I pay FDR once at the beginning of the month. They do an automated withdrawal from one of my checking accounts, and then they distribute the money to my debtors. I also have another service with Freedom Debt Relief. It’s the legal part of it. There was a company that was gonna sue me and would take me to court. So, I got in touch with FDR, then they got me in touch with a lawyer that I would retain. I received a subpoena to court and I sent the subpoena to FDR, and we had a small letter. The lawyer took care of it before it ever went to court.
I’m very satisfied with the quality of service from FDR. However, I have a debt with Premier Bank and FDR is not working on it quite as fast as they would like. Premier Bank keeps calling me and telling me that FDR hasn't contacted them. The way that Freedom Debt explained it to me was that some of the creditors would call me more often because FDR tried to talk to them to settle, but they wouldn’t settle. So, the FDR rep said, “The longer you wait, the better the settlement will be.” What the rep was saying is that rather than basically not get anything, the creditors would settle for something less.
My debt was gonna be $32,000 if I kept going like I was. This was from credit cards and a couple of unsecured loans. But FDR is helping me out with that. They are one of the top debt relief companies on the internet and they got me down to $18,000, although it’s taking a little time. I’ve been with them for almost a year now. My credit score dropped and they said that would be normal, but it's actually not. My credit is taking a hit under, but I’m okay with that because, in four years, I’ll be completely out of debt as far as that part goes.
Hello Howard,
We greatly appreciate your honest and detailed response. We are so proud to hear you and your wife joined our program and are now on the way to having financial freedom. We want to take that extra weight off your back and to give you the peace of mind you absolutely deserve. Our Customer Service department is happy to assist in answering any questions or concerns you have about your accounts and the status of reaching a structured settlement. You and your wife have a very bright future ahead of you and we are extremely confident you both will continue to see excellent results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 5, 2018
My agent, Jeffrey **, was informative and polite in answering all my questions. He took the time to make me feel confident in my choices to consolidate my debt with the assistance of the above company.
We consider ourselves lucky to have great representatives like Jeffery! Thank you, Diane, for taking the time to write a great review! We look forward to negotiating great settlements for you! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 5, 2018
I found my experience with Debt Relief to have been very helpful, professional, and easy to join. I had a question and was immediately assisted. I would recommend your organization to any one of my family or friends, who need this kind of assistance.
Thank you for the great review, Linda! We're happy to hear that our team has been helpful and answered your questions promptly! Did you know we have a referral bonus program? Please feel free to reach out to our client services team at (800) 655-6303 to learn more! Thank you for being a part of Freedom Debt Relief!
Reviewed Oct. 4, 2018
I am hoping your company will do what they claim because I will do my part. I just want this stress relieved. Depending on a great result your claims are true that is why I chose your company over other companies.
Thank you for taking the time to write us a great review, Frank! Freedom Debt Relief doesn't over promise and under deliver, and we think you made a great decision by choosing us to resolve your debt! You're in good hands, Frank, and if you ever have questions or concerns please reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com. We're here for you every step of the way!
Reviewed Oct. 4, 2018
I am so glad I chose FDR to help me manage my debt. My first debt was settled for less than I owed, saving me over $1,000. I would highly recommend FDR to anyone needing help with their debt. They are definitely here to help. They even let me chose to break up my monthly payment into a payment every two weeks.
Thank you, Mark for sharing your positive experience in our program. We are so glad to know we were able to provide you with the peace of mind you were searching for. Congratulations on already having a settlement! Keep up the great work and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 4, 2018
Without Freedom Debt Relief I would not even scratch the surface now. I'm in the second phase and can see the finish line. It is still a long road ahead but the stress is less and less every month as I see my accounts being resolved. Thank you Freedom Debt Solutions.
This is an amazing review, Shannon. Thank you for taking out the time to share. We applaud your progress in the program and are looking forward to the day you actually are debt free! Keep up the hard work and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 4, 2018
The experience from the start has been nothing but the BEST. I have not had to worry about a thing, if I have a question I just call and it is answered very professionally and it gave me peace of mind immediately.
Hello Sheila,
Thank you for your positive response. We are so pleased to hear about your wonderful experience with Freedom Debt Relief from the time you enrolled in our program. We are happy to answer any questions or concerns you have and we are excited to see you become debt free! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
Danielle ** was the most helpful, kind representative. She was very informative and answered all questions that I had. I would recommend her to any and all people I know that are going through a similar hardship. I believe this plan will help me tremendously and am so glad I got to speak with Danielle to help me decide which plan to go forward with.
Hello Ricky,
Thank you very much for your positive response. We are so glad to hear Danielle was able to further assist in enrolling you into Freedom Debt Relief. We will continue to demonstrate outstanding customer service and we would love for you to recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
From first contacting Debt Relief till process was complete, I had exemplary service. Thomas was very informative and friendly. He has great patience. It took me days to get all the data that was needed. I would definitely refer this service to my friends.
Hello Dennis,
Thank you very much for your positive response. We are so proud to hear about your wonderful experience with Freedom Debt Relief and we want to congratulate you on your success in becoming debt free! We would love to have you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
Very helpful initially - so informative - has worked out exactly how it was expected - clearing accounts and balances working with debit companies has taken a load off of my mind. My prayers are to eventually rebuild my credit score which is low now because everything crashed initially while consolidation was being handled.
Hello Lisa,
Thank you very much for your positive response. We are very happy to hear about your wonderful experience with Freedom Debt Relief, and we are here to take that weight off your shoulders. We have seen many clients rebuild their credit score when we reach agreements with all of your creditors. You will see the light at the end of the tunnel soon! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
Updated on 03/03/2022: I just talked to one of your associates. It took me over 5 years but I did it. I’m a senior 73 & very satisfied w/ FDR. I’m so glad I stayed w/ it. I feel proud of myself today. Thanks for helping me. You have a great staff.
Original Review: I’ve been very satisfied with FDR. You’ve taken a lot of stress off me. I’m very thankful I can pay & strive to get my credit headed in the right direction. Thank you so very much. I would & will recommend you.
Hello Phil,
We appreciate your outstanding review. We are here to give you that peace of mind and we are very happy to see you enrolled in Freedom Debt Relief! We would love to see you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
Please take Kohl's off this program. Byron was amazing in helping me put together my program. I am very grateful to have this opportunity. I bought a new home a year and half ago and my increased credit got away from me. Now I need to get back in sync with reality. I realize now that you can't always have everything you want right away.
Hello Theresa,
We appreciate your positive review. We are so glad you chose Freedom Debt Relief to resolve your debt and we are here for you every step of your financial journey. We also would advise you to contact our customer service department in regards to removing your Kohls account. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
So far I am very happy with FDR. Everyone I have talked with has been professional, helpful and friendly. I have just started the program so it is too soon to tell if I made the right decision but I am keeping a positive attitude.
Good afternoon Georgene,
Thank you for your positive response. We strive for the utmost professionalism at Freedom Debt Relief and you definitely made the best decision in choosing our debt resolution program. Soon you will see outstanding results and become debt free! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
I entered the process with Freedom Debt Relief expecting some serious help with my debt problem. Freedom promised to negotiate with my creditors, and get me out of debt in a reasonable time frame. What I received was a very poor product. I was sued twice by creditors, one of whom actually offered a settlement to me prior to the suit. Freedom said they would work to get a better deal, when, in fact, they never spoke to the creditor until the suit was filed. I would not recommend doing business with Freedom at all. You can negotiate with your creditors on your own, and be just as well served.
Hello George,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Oct. 3, 2018
Great service. They made me feel that I was making the right choice in this difficult moment. They explained the process in a simple clear way. Great folllow up. Easy to implement. Very respectful and kind customer service. If you are serious about getting out of debt, I definitely recommend it.
Hello Ana,
Thank you very much for your positive response. You absolutely made the best decision in choosing Freedom Debt Relief and we will continue to inform you with any changes made to your program. We strive for excellent customer service and we would love for you to recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
I was really nervous and embarrassed going into the process of debt consolidation. They made me feel comfortable and understood my problems. That was a real comfort to me. Thank you for all your help and your understanding. I would recommend you to anyone.
Hello Taryn,
We thank you very much for your positive review. At Freedom Debt Relief, we understand your financial hardship and we will never judge you for that! We want to assist you in every way we can and we will continue to show you outstanding customer service. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2018
I got into trouble over my head in debt. I truly was at the point of choosing to eat or pay rent. Which credit card to pay versus missing a payment on another. The agent I spoke to on the phone promised me that they would help. This process has been a blessing. I am watching my debts being settled and not ignored and slowly I am starting to get back on my feet. This company has truly given me a chance to live my life again.
Thank you for sharing your honest review, Megan. We applaud you for recognizing assistance was needed to resolve your debt and taking necessary actions to accomplish your financial goals! We also appreciate you sharing the positive experience you had with one of our advocates. Transparency is extremely important to us! We are thrilled to hear the program is proving to be successful for your unique situation. Again, thank you for sharing and for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Michael showed kind demeanor in instructions going through the pages in review. Answering question with detail to understand process. Going through the application and backing up review with documents to my email with the offer. Felt The answers were complete to satisfaction. I appreciate working with someone of focus.
Hello Cindy,
We appreciate your positive response. We strive for outstanding customer service and professionalism at Freedom Debt Relief and we will continue to demonstrate this to you. We want the absolute best for you and we are excited to see your results with our debt resolution company. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
I strongly recommend FDR because of their excellent customer service. My agent treated my with the utmost respect and was very thorough. His explanations were detailed and he guided me through the entire process. He was patient with me seeing as I don't type very fast on the computer and totally answered all my questions. I felt comfortable at all times and felt that he cared about my personal issues. Thank you for all you are doing for me and my family.
Hello Leticia,
This is an amazing review! We would love for you to recommend our program to your friends and family. We want you to know all the important details regarding your program and we will continue to demonstrate excellent customer service. We are excited to see you become debt free! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Don’t call and let me know anything about my debt or who to call if the debt collection keeps calling me. Or when they are going to start taking money out of my checking accounts. I am getting a bad taste in my mouth about your company.
Hello Donald,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Oct. 2, 2018
You guys have been a godsend to me and my wife. It is so nice to have the nasty phone calls and mail from our credit cards stop. Everyone at FDR has been so nice to us and seem compassionate about their customers. I will recommend FDR to anyone who needs financial help. Thanks.
Hello Tommy,
We are very thrilled to see your positive review. We have your back in Freedom Debt Relief and we will continue to show you outstanding customer service. We would love to see you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Freedom has helped me get my financial problems corrected. Coming off an illness where I had no money to pay the cumbersome piling debt. The phone has stopped ringing from debt collectors and on track to paying off my debt sooner then I expected.
Hello Lawrence,
We appreciate your positive response. We are so glad you chose Freedom Debt Relief, so we can take control of your debt and leave you debt free! We want the absolute best for you and we will assist you in becoming financially free. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Kareem was professional and encouraging. He clearly explained how the program works and how I could be debt free in a few months! The support has been priceless. Also, the timely manner in which I received the help was essential for me.
Hello Kim,
Thank you very much for your honest review. We are so glad to hear Kareem has demonstrated outstanding customer service and we will continue to be there for you through the remainder of your program. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Outstanding debt consolidation company!! Best thing I've done, no worries, just make my payments and they do the rest. Would definitely refer them to anyone. Like the fact that they ask me about making deals before they make them. Doing this for almost six months, and all I would have paid off is just the interest.
Hello Steve,
Thank you very much for your positive review. We are so glad to see you have been making your monthly deposits and we will always ask for your authorization before we start paying on your structured settlements. Congratulations on your success thus far, you will continue to see outstanding results! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Thank you for your precise ways in paying off my debts. Fast and sound was to get out of debt! All very much a relief and I feel good to be able to see the progress in the payoffs. It won’t be long and I can see the complete payoffs, thank you so much!
This is amazing Dixie! We are so glad to take that weight off your shoulders and to negotiate on your accounts in Freedom Debt Relief. Congratulations on your success thus far and we are confident you will graduate soon! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Debt consolidation companies have a reputation for being sketchy. That is not the case here. FDR has been amazing. They were patient and listened to my situation and my concerns. They found the right fit for my budget and walked me through what to expect. About 5 months into the process, I was served with a civil suit by one of the creditors. FDR Legal team was there to help. They made the process effortless. I would also like to applaud the perfect amount of communication. When I get a debt settlement negotiation email it stands out and I am able to reply quickly because FDR does not flood my inbox with solicitation emails. Keep up the amazing job FDR!
Hello Eric,
We are very proud to hear about your wonderful experience with Freedom Debt Relief and we are so happy to hear our monthly deposit fits within your budget. We will continue to negotiate on your remaining accounts and demonstrate outstanding customer service. We are very excited to see you become debt free! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
Freedom Debt Relief been doing such a good job during my way to get my credit card pay and making the settlement with the banks as soon as possible for me to be free of debt in the shortest time I can’t imagine. Thank you so much. I start with a credit score of 420. I have a credit score now of 614. Happy with the services!
Hello Kirenia,
We appreciate your feedback and we absolutely love having you enrolled in Freedom Debt Relief. We are so proud to hear about your higher credit score and we are confident you will become debt free soon! Keep up the great work!. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2018
I just recently started the program, to say I was extremely unsure and nervous about starting this process is an understatement, luckily Brandon ** was assigned to my case, and he thoroughly explained what would happen from beginning to end. Then again when I asked again without getting frustrated or annoyed because I kept asking the same questions. He made me feel at ease, and confident that this is the right decision for myself and my family.
Hello Monica,
We appreciate your positive response. We are so thrilled to have you apart of Freedom Debt Relief and we will continue to demonstrate outstanding customer service through your graduation. Feel free to ask us any of your questions or concerns because we want you to succeed in becoming debt free! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
Very pleased with the program and contact personnel. Would recommend to a friend. Only been with program about three months. Have talked with one person so far and we are very happy with him. I like the program. Thank you.
Hello Dorothy,
Thank you very much for your positive response. We are so glad you chose Freedom Debt Relief to resolve your debt and we are excited to see you become debt free! We would appreciate it if you were to recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
So far, so good. Just started in program. Robyn was extremely helpful getting us started on our road to financial freedom. Signing up was easy and basically effortless. I would definitely recommend Freedom Debt Relief to my friends and family.
Hello Randy,
Thank you very much for your positive review. We are so glad to hear about your experience with Robyn and we are so proud to see you enrolled in Freedom Debt Relief. We would strongly appreciate if you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
Aaron with Freedom has been really helpful and will return my call immediately. Also, the website my dash board is user friendly and how it is set-up. I have recommend this company to my friends and has really released financial stress.
Thank you for recognizing one of our debt consultants, Elizabeth! We enjoy celebrating our advocates who leave a lasting impression with our clients. Way to go, Aaron! Thank you so much for sharing this amazing review and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
You were there when I needed an option other than bankruptcy. Thanks for everything. I look forward to working with the program. Very professional. would recommended to my friends any time. I am looking for to getting my financial state back on track.
Thank you for this amazing review, Tony! We truly appreciate the recommendation as well. Thank you for sharing with us how much you have enjoyed the program and how you have always been treated professionally. Please do not hesitate to contact client services as questions and concerns come up for you. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
My Springleaf account was paid off over a year ago yet no matter who I talk to it still says pending. I would like to cancel my contract with Freedom ASAP as they are not doing anything to help with my request.
We are sorry to hear, Mark that you are having a poor experience in resolving the mentioned account. A team member will be reaching out to you shortly in an attempt to address and resolve your concern. Thank you for sharing and we hope to speak with you shortly.
Reviewed Oct. 1, 2018
I have watched my credit score go up and balances go down. Though my only complaint is that they did not take two accounts because I could not show original paperwork. I have statements with balance, my name and account information, so I will have to hire someone else to handle them.
Thank you for sharing, Julie! We are so glad to hear that you are experiencing the benefits of being enrolled in our program! Please, continue to reach out to our client services team with any questions or concerns as you journey down the path to becoming debt free. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2018
Everything was good and I understand the process. Thanks. All of the information was accurate and very clear. I will definitely recommend the program to friends and family when they need it or when they have a question related the program.
Hello Arnoldo,
We thank you very much for your response. We are here to inform you about our program and have your back throughout your financial journey. We would love to see you recommend our program to all your family and friends. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
I am so pleased with FDR. I was so nervous to call them. After talking with Phil I was almost instantly put at ease. He was very kind and understanding. He explained everything and made it all very easy to understand.
Hello Tanya,
This is amazing feedback! We are so happy you called us and enrolled in Freedom Debt Relief because we want the absolute best for you! We are here to take control of your debt and have you completed, debt free. We will continue to demonstrate outstanding customer service and we are very confident in your success. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
I appreciate the sincerity and honesty of the team of Freedom Debt Relief in trying to help people like me fix their credit and get back to living their normal life. The staff have great knowledge of what they're doing and they also have good customer service.
Hello Joseph,
We appreciate your positive response. We have your absolute best interest in mind at Freedom Debt Relief, and we have your back throughout this financial journey. We are confident in your success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
I am not good at writing reviews, but all I have to say is that now I feel less stressed out, more relieved. It's been a great help for me and my family, I would definitely recommend Freedom Debt Relief!
Hello Walter,
Thank you very much for sharing your wonderful feedback. We are so happy to relieve you of that extra stress, and we are very excited for you to become debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
The best thing I ever could have done, and John the rep I dealt with was amazing. I tell everyone about Freedom Debt Relief, if I wouldn't have took the chance and called, it was getting really hard to keep my head above water, but now the heaviest load was instantly lifted off my shoulders.
Hello Melissa,
We appreciate your feedback. We are so happy to see you enrolled in Freedom Debt Relief and we have your back throughout your journey to become debt free. The light at the end of the tunnel is coming soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
Andrew with Freedom debt was very helpful and patient with us as we are computer not smart. We appreciated his help very much. We went with a debt company before and they didn't pay anyone, had to go to court to get most of our money back. We were a little Leary about trying again but need help. So far everyone has kept in contact with us and very helpful. We feel we made a good decision talking with Freedom Debt Relief.
Hello Marie,
Thank you very much for your positive response. We are so proud to hear about your wonderful experience with Andrew, and we will continue to demonstrate outstanding customer service throughout your program. We are excited to see you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
Great Service! I have been impressed with the timely and personal customer service. The service has been reliable, assuring, responsive and empathetic. I am looking forward to saving some money from this empathetic service. I would definitely recommend your empathetic and responsive services to other friends who may be in the same situation as I am.
Hello Esi,
Thank you for your positive feedback. We are very glad to have you enrolled in Freedom Debt Relief, and we will continue to demonstrate the utmost customer service. We would love to have you recommend our program to all of your friends and family as well. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2018
Satisfied with the program. I will recommend to anybody they need to. It is a program that you can trust and work with. Sometimes a little hard to understand but if you have question call customer service and they explain every bit that you have a question.
Hello Gladys,
We appreciate your response. We have your back at Freedom Debt Relief, and we are here to answer any questions or concerns you have about our program. We would love to see you recommend our program to your family and friends! Success with Freedom Debt Relief is coming your way soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
He helped me out a lot. He was able to get me approved and my monthly payments are very reasonable amount. Thank you guys so much for helping me in my time of need. I didn’t know where to go but thank God I found you guys.
Hello Grayson,
Thank you very much for your review. We are so proud to have you enrolled in Freedom Debt Relief and we have your back throughout your financial journey. We are confident you will succeed in becoming debt free, and we success is coming your way soon! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
I am pleased with the experience I received from FDR. The people I have dealt with are very helpful and professional. I am waiting for some feedback as to when negotiations start to find out how the plan is working.
Hello Gary,
Thank you very much for your positive feedback. We are very glad to hear about your wonderful experience with Freedom Debt Relief and we will continue to demonstrate outstanding customer service. Typically, negotiations start within 4-6 months after enrolling into the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
Thank you so much for helping and being with me through this incredibly difficult time in my life. It's so great to have people like you producing great results like you do for many many people like me. I'm telling everyone I know. Thank you so much. Cheers.
Hello Trent,
We thank you for your positive feedback. We absolutely have your back throughout your financial journey and we are very excited to see your success in becoming debt free. We would love to have you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
All FDR personnel have been extremely helpful and detailed in their explanations and instructions. They were very reassuring and comforting regarding making this huge and intimidating decision. We greatly appreciate the patience and kindness in answering our questions and helping us to understand the process so we could make an informed and correct decision. Tom ** is great and represents your organization extremely well! Thank you for everything; we really appreciate it!
Hello Scott,
Thank you for your positive response. We strive for outstanding customer service, and we are so pleased to demonstrate this to you thus far. You absolutely made the best decision in choosing Freedom Debt Relief and we are confident in your success. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
Everything has been great. The service has been outstanding. It's taking some time but it seems to be working. The way it comes to me for approval is awesome and the people who call me are very professional.
Hello Mark,
We appreciate your positive review. We are very proud of your outstanding experience with Freedom Debt Relief, and we will continue to demonstrate the utmost professionalism. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2018
Freedom Debt Relief is so great. I am happy to be part of them with very reliable, easy to reach staff and kind people that will really help you to solve your question and worries to your debt. Im not gonna be shy to tell it to anyone that needs help.
Hello Charito,
We appreciate your positive review. We are so happy to hear that the enrollment process was smooth sailing! We are here for you at Freedom Debt Relief, and we are very excited to see you graduate our program debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 28, 2018
We are very pleased with Freedom Debt Relief as they took a lot of worry off of where money was coming from to pay bills. Lukas, as well as others, were helpful in assisting Irene in getting this set up the right way.
Thank you very much, Thomas, for your positive review. We are so proud to have you enrolled in Freedom Debt Relief, and we are very pleased to hear that Lukas was able to further assist you in the enrollment process. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
I've been in the program now 18 months. Keeping track of the settlement offers, payments, and fees show I have paid (FDR) 53% of every dollar paid to creditors. When they settle, you have to ask what their fee is, it isn't just provided. Each payment sent had a charge based on the payment method for the creditors. Several of my accounts could have been paid faster, reducing the re-occurrence of payment type fees.
Hello Mirian,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed Sept. 27, 2018
WOW! Tyler is really incredible. He is knowledgeable and helpful. Obviously being in debt is a really bad position to be in, but with Tyler's help I am actually looking forward to what the future has in store! I am happy to a part of the FDR family and I am more than happy to refer people I know to Tyler and FDR. Over the course of this program I know that I will be paying my dues and have the correct guidance to do so. Thank you again Tyler for making this a painless experience during a very painful time of my life.
Thank you for the wonderful review, Shayna! We're proud of the great work that Tyler has done, and we'll pass on the kudos! Did you know that we have a referral bonus program! Call client services at (800) 655-6303 to learn more! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
When I first joined Freedom Debt Relief, I was a little scared and skeptical about it. But the representative who helped me, was very thorough. He was very professional and had the answers to my questions. He assured me that everything will go smoothly. I went ahead and approved what the rep. asked of me and sure enough, the transaction went smoothly. I have him to thank for that. He was very knowledgeable of their service and helped me through my difficult time.
Thank you for taking the time to share your experience with us, Mingshyan! We're so pleased to hear that your Debt Consultant took great care of you during the enrollment process! Please feel free to reach out any time you have questions or need assistance with your account! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
FDR was meticulous in explaining the process and their service was exceptional! I recommend this to anyone needing help resolving debt. FDR helped me to fulfill my debt obligations with confidence and security. FDR exceeded my expectations! Thank you for the peace of mind!
We work hard to meet expectations like yours, Tresa! We're very happy to hear that you had an exceptional time with our team, and we look forward to working with you! If you have questions or concerns along the way, please don't hesitate to reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
FDR is a great way to pay off debt. They help you pay the debt with your money. No need to borrow because they collect a monthly amount from you and use it to pay off your debt. I highly recommend Freedom Debt Relief for people in Debt!
Thank you for the great review, James! We're happy to hear you've had a great experience with our program! We're proud to be on your side, and we're looking forward to negotiating more great settlements for you! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
So far I have call numerous times and my call was answered and I was help. They are courteous and explain everything to me. That's what people want is being explained to not ignore. It's scary at times. Need reassurance that it's working. I hope more will sign up and get help.
We're happy to hear that our client services team has been very helpful, Karen! We love to hear that our team is keeping you informed, as Integrity, and Caring are just a couple of our core values! Thank you for choosing Freedom Debt Relief, and please continue to reach out any time you have questions regarding your account!
Reviewed Sept. 27, 2018
I love FDR. I have called them quite a bit and Everyone has always been polite and respectful. They have never rushed my calls and explained everything in great detail. I would highly recommend FDR to Anyone who is experiencing severe debt and facing bankruptcy!!
Thank you for recognizing our client services team and the great work they do, Evelyn! Please continue to reach out any time you have questions regarding your account, we're here for you every step of the way! Thank you for being a part of Freedom Debt Relief!
Reviewed Sept. 27, 2018
I’m happy with my dealings with Freedom Relief. I do have one complaint is that I paid off one of my bills myself & for some reason this became part of the bundle & now I can’t use this card for an emergency as I need a release from an Attorney.
Thank you for your honest feedback, Carole. We're happy to hear that you've enjoyed your experience with Freedom Debt Relief. In regards to your concern about your accounts, we will have a team member reach out to you to shortly to discuss this further. Thank you very much for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
Lorraine is a real asset to your company. She called me back and got me set up and has answered any and all questions I’ve had. She is the only one I’ve dealt with so far. She really did go above and beyond to help me and explain everything to me.
We're very happy to hear that Lorraine has taken great care of you, Carole! We're lucky to have someone like her on our team! We also have a world-class client services team at the ready when you have questions or need assistance on your account! They can be reached by calling, (800) 655-6303 or email support@freeomdebtrelief.com! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2018
Patsy was so kind, patient, and helpful with my husband and I when helping us get this debt consolidation loan. She helped us get the payments to where we could afford them and saved us money too! I would and will recommend her and FREEDOM Debt Relief to anyone who needs it. We don't feel like we are drowning anymore. We sat down last night and were able to take a deep breath for the first time in a very long time. Thank you so so much for giving us this opportunity to breathe again. We are grateful!
Thank you for the kind words, Deanna! We're delighted that you're feeling financial relief, and have the breathing room you deserved! We're glad you had a representative like Patsy on your side to assist you with your needs! Thank you for choosing Freedom Debt Relief, and please call client services any time you have questions or need assistance with your account!
Reviewed Sept. 27, 2018
They settle at a good rate and take very little fees for their service and I would highly recommend to my friends who are having problems a very good company, that care for their clients. This company works fast to settle claims and that's good.
Thank you for sharing your positive experience, Marcus! We're proud to be resolving your debt, and did you know we have a referral bonus program? Please feel free to reach out to our client services team at (800) 655-6603 to learn more! Thank you for being a part of Freedom Debt Relief!
Reviewed Sept. 26, 2018
When I have questions or concerns staff is very prompt to respond and address these issues. They have done a terrific job negotiating down my debt so that it is basically costing me nothing (as far as their fees), because what they have reduced my debt by more than covers their fees.
We appreciate you taking the time to write us a great review, Mark! We're happy to hear that our team has been there when you need them! Congratulations on your success and thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
They been nothing but aces! Very happy with the service provided thus far. They've done all that was promised and then some. Anyone that is debt trouble I would highly recommend they sign up with them! It's a no brainer!!
Wow! This is an amazing review, Robert. Thank you so much for the vote of confidence and the high recommendation! We are thrilled to know you and your household are benefiting from being enrolled in our program. Thank you so much for sharing and thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
My business with this company has been more enjoyable. Thank you for your services. I find everything to be to my need. I pray that everything that I have agreed on will be to my good. Thank you again.
Thank you for sharing such a positive review, Ruby. We appreciate you taking out the time to do this. Whenever you have any questions or concerns, please do not hesitate to reach out to our advocates in client services. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
I have just joined but so far it is good. I have anxiety about the Citibank contacting me for non payment while I am getting money into debt relief account but it is too early to have had a contact with them. I have always paid them since 1984 never missing a month. Now I had to get help so I found Freedom Debt Relief and hope it will be a good experience; the joining was a bit complex for me but they have patient staff to help.
Welcome to Freedom Debt Relief, Wynanda! We are excited to have you aboard. Dealing with creditor collection calls can be extremely challenging. If you have not already done so, please take some time and review the helpful videos located on the home page of your client dashboard www.fdrclient.com. Look towards the bottom of the home page and you will see videos that reflect on how to handle creditor calls. You can also contact our client services with any questions or concerns at 1(800) 655-6303 or via email at support@freedomdebtrelief.com. Best of luck and thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
The staff and financial specialist guide me to choice the better path to get debt free in an organized way. After that they have teach me how to deal with creditors and what exactly to expect in each step. After all this initial process I feel more confident and aware about what's going on with my financial future. I will recommend Freedom Debt Relief to any person in my situation.
We appreciate the time you took to write us a great review, Alvaro! We pride ourselves in having a world-class team ready for whenever you have questions! We're happy to hear that you're moving forward confidently, and we are looking forward to working with you, Alvaro! Thank you for choosing Freedom Debt Relief, and please reach out any time you have questions or need assistance.
Reviewed Sept. 26, 2018
Great customer service, very nice people to talk to and very understanding. It was a tough decision I had to make and the people I talked to were very nice people and that made it easier for me to make my decisions to get out of debt by signing up with Freedom Debt Relief. Thank you.
Thank you for the great review, Dean! We're happy that you put the trust in us to assist you with resolving your debt. Please know that we are here for you every step of the way, and client services can be reached at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
Valentino was amazing to work with! He explained everything in detail to me and helped me figure out the best option for me to resolve my debts during this hard time for me. I’m glad I worked with him for this process!! He is very friendly also!
Thank you for the positive feedback about Valentino, Amanda! We're happy that he was able to take care of your questions, and concerns, and made things easy for you! Thank you very much for choosing Freedom Debt Relief, and if you have questions or need assistance in the future, please feel free to reach out to client services at (800) 655-6303 or email support@freedomdebtrelief.com.
Reviewed Sept. 26, 2018
The company seems all great upfront but when you actually get going, you realize they are costing more money. For example they will settle a debt and save you $800.00 but then they will charge you $700.00 in fees. I actually had a settlement for an account and Freedom Debt was taking my monthly payments and not paying the creditor. They are basically thieves who take you money and do not know where it is. I have been getting the runaround for 5 weeks that they are investigating the issue but would not refund my $781.00 fee for the account the settled and then defaulted on the first payment which canceled their settlement. Do yourself the favor and contact the creditor and ask to settle directly. You will save a lot of money hassle and aggravation. Do not trust them with your money!
We're very sorry to hear you had a negative experience, Kevin. We'd love an opportunity to address your concerns, and review your account with you. A member of our team will reach out to you very shortly to discuss your experience. Thank you for your patience.
Reviewed Sept. 26, 2018
After finding myself barely treading the dangerous waters of mounting credit card debt for several months, I knew I was going to need some help before I started to drown, and FDR was there. With superhuman capabilities (as compared to my own abilities), they swooped in and took the reigns of the near out-of-control horse and cart and helped me get my purchasing power back on track in less than a quarter of the time it would have taken me to get those high interest cards paid off.
I am thankful for FDR, Freedom Debt Relief as compared to Franklin Delanore Roosevelt, and their services. Their channels of communication are always open and you can expect a speedy, accurate, and attentive response. The Client Dashboard is also always available to provide you with up to date information on your account and progress. These folks treat their clients with respect and kindness, and work very hard to get your debt settled so you can get back to doing what you've gotta get done. If you're in need of a debt consolidation company, then I strongly recommend FDR.
Thank you very much for the wonderful review, Benjamin! We're happy to take the reigns, and steer you to a debt-free future! Congratulations on your success, and we're looking forward to your graduation! We thank you for recognizing our world-class client services team, and don't forget we're here for you every step of the way! Thank you for being a part of Freedom Debt Relief, Benjamin!
Reviewed Sept. 26, 2018
I was in a debt reduction program years ago and they had all my accounts frozen so no further finance charges were added to my balances. They then negotiated on the balance I submitted at the beginning of the program. These additional charges add a lot of extra money to my payoffs.
Hello Janice,
Thank you very much for your feedback. We apologize for your previous debt resolution program and we will do our best to negotiate for the lowest structured settlement percentage. We have your back at Freedom Debt and we are confident you will succeed in our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
Very professional, polite, and made me feel comfortable. I highly recommend FDR to anyone in a debt crisis. The man I first talked with knows his business, and explained each step of the Debt Relief process. Good job, Al. Each time I have contacted FDR the people I interacted with have been professional, and helpful.
Thank you for taking the time to share your experience with us, David! We work hard to meet expectations like yours, and we're happy that you've had a great experience enrolling into the program with Al. Thank you for choosing Freedom Debt Relief, and we're looking forward to resolving your debt!
Reviewed Sept. 26, 2018
I am so relieved to have my excessive debt more than cut in half. I never felt pressured to use Freedom Debt Relief. They shared information and were there when I was ready to move forward with this option. I'll be able to give a more thorough review when the process is closer to being complete.
Thank you for the positive review, Nancy! Congratulations on your success so far! We're happy to hear that you're feeling relief! Please feel free to reach out any time you have questions or concerns. The Freedom Debt Relief team is here for you every step of the way!
Reviewed Sept. 26, 2018
Freedom Debt Relief is a prayer answered for me. The customer representatives are very helpful and courteous. Making the decision to have them assist me through a hard time was the best thing I could have done for myself. I look forward to being debt free in minimum time.
We love the positive review, Cindy! Thank you for recognizing our world class client services team, and we're proud to be on your side! We look forward to your success as well, and please reach out any time you have questions or concerns. Client services can be reached at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2018
Looking after my finances. Will have financial stability thanks to FDR. Also for those creditors who choose to litigate, NLG will take care of that. Sometimes communicating with the creditors is lacking. On two occasions I have had to use NLG to represent me in litigation. Should never have gotten to that point.
We appreciate you taking the time to write an honest review, Joseph. We're happy to hear of your success so far, however, we do apologize for any frustration with your accounts going through litigation. We're happy to hear that NLLG was on your side, and assisted you with resolving those accounts. Thank you for choosing Freedom Debt Relief, and please let us know when you have questions or concerns. Client Services can be reached at (800) 655-6303 or email support@freedomdebtrelief.com.
Reviewed Sept. 26, 2018
Large balances on 3 different credit cards, causing a hardship to keep current. Everyone that I have talked to in your organization has been very friendly and supportive. As I am quite new to this process, I have not had any results with the credit card companies yet, but am looking forward to a favorable outcome. Thank you.
Thank you for taking the time to write a great review, Diane! We want to welcome you to Freedom Debt Relief, and thank you for recognizing our friendly representatives! We're excited to start negotiating your accounts, and please feel free to reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com if you have questions along the way!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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