Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 146 Reviews 28635 - 28835
    Verified purchase
    Online & AppStaff

    Reviewed July 21, 2017

    High debt on multiple credit cards put me into a debt vortex that I could not pull out of. I had income and good credit and did not want to file Bankruptcy. FDR is working for me and has given me my life back. I am with them on a five year program which started 17 months ago. FDR is professional in all aspects of their business. Their Website shows my accounts paid off, being paid off and being negotiated. FDR handles all contact with my creditors. The FDR business model is simple, consistent, effective for me and for my creditors. The success keeps me in a budget and encourages me to work harder to get all debt settled. All of my experiences with FDR have been good.

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    Verified purchase
    Price

    Reviewed July 21, 2017

    So far Freedom Debt Relief has kept their word on helping me bring my debt down by settling the amount owed to a lesser amount and paying the creditors as negotiated until settlement is paid off. I've done my part in having the funds to help them help me with a reasonable price. I pay in the beginning of the month and middle. I can't wait for it to be over and done with. Thank you.

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    Verified purchase

    Reviewed July 21, 2017

    Freedom Debt Relief has been so helpful. I was laid off never expecting it. At the time making good money and had to take a lower paying job. I now feel I don't have to worry and stress because of the great job Freedom Debt has done for me.

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    Milton increased rating by 1 star.
    StaffProcess
    After a positive interaction with Freedom Debt Relief, Milton increased their star rating.

    Reviewed July 21, 2017

    Updated on 11/14/2019: Things went great with Freedom Debt Relief. The reps did an awesome job and the service was professional. They were very easy to get in contact with and they took care of everything directly. Completing the program changed everything.

    Original Review: Anytime someone chooses this path they will have concerns. Freedom Debt has made it a little easier. I have no other way to say how this has gone. Sometimes it seem too slow. But I know they are working on my behalf. Time seems to stand still when there is no word on the other accounts.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    FDR is a doing wonderful job on my behalf. I trust them. I recommend them extensively to many. I know the team is reliable, very good negotiators. I know soon I will be debt free. It's one of the greatest feelings anyone would wants to have. Great job FDR.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Completely helpful and very understanding of my situation. Didn't make me feel worthless or like a loser and actually made me feel like I could fix things and see the light at the end of a very dark tunnel. The resources are very helpful and the customer service is beyond words.

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    Verified purchase
    Process

    Reviewed July 21, 2017

    This program has been great for me. I wish their fees weren't so high on each settlement, but I realize they have to make money helping me. Unless you have money to keep adding to your account, it will be a very long process getting bills paid off. All in all, I am glad I enrolled in the program.

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    Verified purchase
    Process

    Reviewed July 21, 2017

    I'm very happy with my program. I plan to refer other customer once my program is finish. Thanks for you helping with getting my credit back in order. I wish I had shared this program with a friend who filed bankruptcy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I feel that this was the step that I needed at this time in my life. We had tried a few different methods of debt reduction up until now and were making a little headway but not much. When I called I had a lot of reservations and the representative was able to answer all of my questions and help me make sense of what was going on in my life financially and what my future could be. Even the representatives that I have spoken to since starting have been very helpful and have given an honest and complete review of what could happen, what to expect, and what they would encourage that I do. I would, and have, recommended this service to others.

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    Verified purchase
    StaffProcess

    Reviewed July 21, 2017

    So far I'm very pleased with the experience and happy that bills are getting resolved. I appreciate all the help, kindness and respect that the team has shown me. I know that this process takes time but things are getting knocked out and taken care of.

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    Verified purchase

    Reviewed July 21, 2017

    The information received when signing up was very specific. I knew what to expect at each step! The wait on the negotiations is the longest but I am pleased with the results so far. I look forward to the next few months to watch my debt dwindle. I celebrate after each completion.

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    Verified purchase
    Price

    Reviewed July 21, 2017

    I have been with this company for less than a year and already six of my seven bills have been resolved. This company has saved me a lot of money and a lot of years of only paying the minimum payment. Being a college student, it is very easy to charge everything, but it is even easier to fall behind and never get caught back up. Thank you Freedom Financial for allowing me to breathe again and feel free from all my debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I was so happy I called the minute they picked up the phone. I knew I had called the right people to help me. They seem to understand what I was going thru before I even said it. You will be so happy you called, you have nothing to lose and so much to gain. CALL THEM.

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    Verified purchase

    Reviewed July 21, 2017

    Everything has been what was explained to me except for the fact that when a debt has been settled the amount that was saved between the original balance and what Freedom negotiated has to be claimed as income when filing taxes. This should be explained during the original discussion with the consultants.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Wirick,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 21, 2017

    My experience has been great so far. Before Freedom Debt I stayed stressed out and worried about how I was going to get out of debt. I lost a lot of sleep. After talking to Freedom Debt and hearing my options on how to get debt free I have begun to take back some control in my financial life and I feel much better since joining. I would recommend Freedom Debt Relief to anyone that was in the shape I was in.

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    Verified purchase

    Reviewed July 21, 2017

    Our credit is very important to us and this is helping to ensure that all is being done to take care of this. The only issue is it seems slow to get started. We are seeing our scores going back up which is a great thing.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 21, 2017

    Before I called. I researched Freedom Debt Relief online and found they were rated #1. They have been so professional, reassuring and helpful every step of the way! Even when I panicked that things weren't moving fast enough, they were there to explain the process and keep me on track. Although being in this situation has been devastating to my morale, their constant contact by email or texts, reminds me I'm not alone in this! I'm glad I chose Freedom Debt Relief and I refer others to them that are experiencing the same overwhelming feeling of too much DEBT!

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Positive results with one phone call after making three phone calls. Started off fast and had a good experience, but then slowed down. The dashboard sometimes does not show correct information. Several calls to get this information corrected, and still does not show correct information on one of my accounts.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    They have kept us informed as to what was happening. Cleared two accounts quicker than expected. Answered all my questions in a timely manner. They have relieved most of my stress, as for getting out of debt. Have no regrets in taking this step using them for debt relief program.

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    Verified purchase
    Process

    Reviewed July 21, 2017

    Freedom Debt Relief program is a very program in helping customer solve their financial problems and I highly recommend this program to my friends and family members. In few more years all credit card balances will be paid through FDR.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Removing cc debt that has accrued over a decade is a difficult task, but with FDR in our corner working with and for us we will get to our end goal (c.f. debt free). Very helpful and supportive staff... No guilt feelings at all (even though there should be), just positive movement toward a final goal.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I couldn't been happier for the help they gave me. The people who worked with me are absolutely helpful and the most friendliest people I could ever encounter, very professional and I'm in more peace of mind I have ever been!!! Thank you Freedom Debt Relief!!!

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    Verified purchase

    Reviewed July 21, 2017

    I've never not paid my bills so watching my credit score fall has been hard. I had a lot of debt and slowly it's getting paid off. I'm feeling better about the whole thing and I'm glad I signed on for it.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    FDR is just that, Relief! I spent a couple of hours on the phone with one of their specialists and immediately felt better about my debt. I've already paid 2 cards off and it's only been a couple of months. Best call I made.

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    Verified purchase

    Reviewed July 21, 2017

    I feel like a large burden has been lifted from my shoulder. I am on my way to a new start in my life. I do not have to worry where the money will come from to pay my bills. I am ever grateful to Freedom Debt Relief. Thank you!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Everyone I have spoke with has been so informative and helpful. The patience, understanding and knowledge by everyone is Great. The rapid response I have received is outstanding. Talking to a live person every time I call is so nice and they talk to you in a courteous manner.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    You have a great team of employees. Very professional and knowledgeable. I had a good experience with every employee. I would definitely recommend your service to a friend and family member. Your notification process is excellent. I do not recommend any changes.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Been with them 7 months and there are still creditors who have not received any payments. Thought that everyone would at least have received at least one payment. Customer service is pretty friendly and the tools and resources are OK.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Morris,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 21, 2017

    I am using the service to reduce my debt so I can be debt free well as much as possible. It has helped me look at spending, there should be classes in high school about spending habits and outcomes. My eyes are a little more open.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    I would like to commend your customer Service and all Reps I talk to during my experience with FDR. Everyone has been cordial and explained things to me even though I was calling very often. I was afraid I got into to something I should not have. I truly have to say my thoughts were totally wrong. The service is excellent. I would surely recommend your company to someone in need. Truly thank you.

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    Verified purchase

    Reviewed July 21, 2017

    I felt as if I was never going to get out of debt. I called Freedom Debt Relief and began the process. It wasn't free by any means, but I'm very glad I did it because I would never have been able to do it on my own. A great weight has been lifted from my shoulders. Thank you FDR.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 21, 2017

    I could not be happier with Freedom, customer service is great, so and explain things well. I am so happy I decided to let them take over our debt, it has been about a year and our credit score is already rising, due to them having paid off some of our credit cards. If you are having difficulty paying your bills, go with Freedom, you won't be sorry.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    I was very surprised how you got it as low as you did thank you. My experience with you have been great. I'm so happy I called when I did. I've talked to a couple of my friends about how much you're helping me out. Once again thank you so much. Started getting back on track.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Debt Relief for Me = peace of mind. I don't know how I could handle my DEBT without Freedom's help. I was struggling and about to reach the end of my rope. When I saw their ad something took over me, and I just reached for my phone and made the call. After that I took a big breath and I felt relieved for the first time in years. THANK YOU DEBT RELIEF!!! You are a lifesaver.

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    Verified purchase
    Price

    Reviewed July 21, 2017

    I find that the Fees that you charge at between 17% and 19% are excessive and should be addressed. One of the accounts I sent you the bank settlement information and you just canned the info and charged me almost a $1000.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Bultman,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 21, 2017

    I am very happy that I decided to have FDR help me with my debt. I would definitely recommend them for anyone that has a financial debt that they need help to resolve. I was way over my head making only the minimum payments and getting nowhere. Now with the help of FDR, I have paid off about 30% of my debt and am looking forward to finishing the program and being debt free. Thank you FDR.

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    Verified purchase
    StaffProcess

    Reviewed July 21, 2017

    100% would recommend!! Wish I had signed up earlier to this program. Outstanding! From the first day everyone has been so helpful. It is so easy to access the progress dashboard, I never thought I would be out of debt. Wonderful program.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Wished I had done this sooner... Freedom lives up to its advertising and am seeing real progress... am not being hassled by creditors. And the legal service seemed to have handled a potential issue satisfactorily. The initial registration process was simple and the counselor was knowledgeable and answered all my questions.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    Thank you for helping us!! Very helpful explaining everything. We also like the calls you make to help us through the process. I like the dashboard to keep track of where you are at in the process. Thanks so much.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    I signed up in May 2016 and have been very please with the settlements made thus far. When I call, they quickly answer all my questions and let me have peace of mind. Freedom Debt Relief is a great alternative to get out of debt and not have to file bankruptcy or any other legal action.

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    Verified purchase

    Reviewed July 21, 2017

    They have done everything that was promised right from the beginning of signing up for help. To this day I have no complaints, every question every issue with creditors has been taking care including be sued by a creditor. Freedom has reduced my debt.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    The team helps quickly, accurately, and professionally to get your financial situation back on track. They keep you updated every step of the way. Their legal team takes over when necessary and handles that end of it completely with as little amount of contact from creditors with you as possible. They also are swift, courteous, and very professional. Both teams always gets your okay before proceeding with settlements.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom Debt Relief has been professional and extremely helpful from the first day I called them. In every way, they took their time to make sure all of my questions were answered and didn't make me feel terrible about my finances but help me every step of the way.

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    Verified purchase
    ProcessTransparency

    Reviewed July 21, 2017

    I met with an exceptional organization who provided me a secure feeling of finally being in control of my financial status. The organization is able to provide you with options on how to be debt free in as little time as possible. Everything was explained until I truly understood how the program works to assist me in becoming financially stable.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    The company is very transparent. If any questions they're willing to answer them. I've had no problems. I would definitely tell my friends if they needed help to contact Freedom. Customer service is wonderful. They're willing to answer any question I have. And if I need to email him about other customers here they're willing to take care of it really fast.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    Any phone calls that I have had with questions or a problem I was having, EVERYONE I have spoken to was very helpful, kind, and pleasant. It means a lot when you're in a bad situation and someone is nice and helps you try to find some answers. This process of my debt was made better because of nice helpful people.

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    Verified purchase

    Reviewed July 21, 2017

    Very easy company to work with. Keeps your mind at ease when you have a huge company working for you. They are saving me over 100k on my interest. Who could not be happy with that. Looking forward to my completion date.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    The people at Freedom have been wonderful to deal with. They have helped me throughout the process. They are available at all times of the day and are more than willing to answer any questions that I have had. With their help, I am moving toward being debt free.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I have been with Freedom Debt Relief for a little over a year now, and since joining their program they have paid off 1 debt, and have 4-5 other debts that have reached settlement and are being paid off in monthly installments. Freedom's team is also in the process of negotiating my last several now! Until I've joined Freedom, I was struggling through a very difficult financial hardship, while I am under, I did not feel there was any hope of ever resolving my debt. Thanks to their great program and the agents who work hard to help you, I now can almost see the light at the end of the tunnel.

    Thanks Freedom for everything you have and continue to do to help me satisfy the rest of my outstanding debt. You are a remarkable company and I would definitely recommend anyone having a difficult time financially to join your program and experience the quick and fast resolution of your debt, peace of mind and help relief of stress it puts you under, like you so graciously have given to me. Thank you...

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    Verified purchase

    Reviewed July 21, 2017

    It's the best thing I ever did. It was one big worry taken off my chest. I would recommend this company to everyone. The best thing about it no bill collectors are hunting me down. Freedom does all the work for me. And I'm getting out of debt. It's awesome.

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    Verified purchase

    Reviewed July 21, 2017

    Been in the program for a year now. I've paid over $7,000 dollars. Only two of my accounts are receiving payments that total under $50.00 a month. I realize there are fees associated with the service but I would think it would be more beneficial to pay off my creditors first, then apply to the fee for services. Not really sure if the lawyer services are necessary, but I do have one creditor that has stated that "there are other avenues available to pursue to obtain payment". I'll see what that means in the near future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Rinkewich,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcess

    Reviewed July 21, 2017

    At when I enter the program it was all good conversation but I have had some rocky moment where account I owed nothing to were closed by Comenity according to them at your request. Those account are still closed even after numerous of letters. I have ToysRUs, who calls my house at least 9 times a day starting at 8 am 'til 9 pm everyday. They say they not heard from you all. I have given them small Amt but now I have gotten a certified letter threatening to take other action. Need your help. Please.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Johnson,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 21, 2017

    My employer was hit by the cyber attack on 6/27 which affected my receiving the correct salary, causing insufficient funds to pay my automatic withdrawals. After talking to an agent at FDR, I felt confident that they would give me time to pay.

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    Verified purchase

    Reviewed July 21, 2017

    I was told they would negotiate my accounts within 6 months and there would be a dip in my credit score that would recover once negotiations were complete. It's been a year and they have negotiated only three settlements. I now have 6 collections against me and my credit has plummeted. They won't work out a settlement until the money is in your account even though you have an agreed payment plan. All I worked for over years is destroyed. You may as well negotiate settlements on your own.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Wanda ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 21, 2017

    This is the best decision I have made regarding my finances. I thought Freedom would draft my money and take their money off the top. Nope the money goes to the creditors and I see great progress. I really appreciate all that has been done so far in assisting me.

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    Verified purchase
    StaffTransparency

    Reviewed July 21, 2017

    Everyone I had spoken to was very helpful and I loved the fact that they walk you by step by step and explain everything to you, down to the little details. Not only am I looking forward to finishing and paying everything off faster, but if I have any questions or concerns along the way, I know that they will be answered.

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    Verified purchase

    Reviewed July 21, 2017

    I cannot express the joy and happiness of having such a reliable and efficient group. They have really helped me to save a lot with my debt. Their system and website are easy to access. They do whatever they say they will. This is the only group I will recommend.

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    Verified purchase

    Reviewed July 21, 2017

    I am thankful there is a Freedom Debt Relief that helps us go through our debts and slowly paying them off. All I have to do is take care of my monthly deposit and they take care of the rest. So much easier for me to budget my paycheck.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Each time that I have tried to contact someone at FDR, I have either gotten no response from email, or voicemail for quite a while. My original correspondent is very hard to reach, and FDR never informed me of other correspondents to call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Velez,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Anyone we talked to seemed to genuinely want to help us. We feel that as far as debt relief businesses go, we chose the right one. Whenever I called, I always got a reasonable answer from your customer service team. Also were always helpful when we ran into a problem with the computer.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Would be in a worse situation without being assisted in repayments by Freedom Debt Relief. Am very glad I found this company for my financial problems. Hope that once I am finish with my repayments that I will not be requiring assistance from Freedom Debt Relief, but will use again in the future if needed. I really appreciate the help and assistance that they have given me.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Everyone at FDR is very friendly and professional. I have not encountered a problem with anything. The client dashboard is very easy to understand and simplifies everything, to where I really do not need to speak with anyone about my accounts. I know which accounts are being paid, how much is being paid, and the duration that was negotiated. It's all right there.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I was so surprise to see this account done so fast because I thought it was going to take a least 3 years to finish, but that didn't happen that way and I was very please that I had good people to handle my account. I want to thank everyone that handle my account.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Freedom Debt Relief has helped significantly in working with my creditors. My financial situation has had a temporary downfall and they have been very understanding and cooperative in helping me work around it. I am very satisfied with working with these people.

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    Verified purchase

    Reviewed July 21, 2017

    Never thought I would see great results, but this has really eased my mind!!! I really thought I was going to be in debt until the day I leave this earth, but really has improved the way I think about any type of money situation.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 21, 2017

    As soon as I spoke with Maria ** from Freedom and she ensured me this would work, and explained to me the benefits of this program I didn't need anymore convincing. I called 2 of my family members and they joined right away once I convinced them.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I can't express how grateful I am to this company. They were there for me when I had no one to trust or help me get out of an unlivable situation. Every interaction is positive, reassuring and a much needed support.

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    Verified purchase
    StaffProcess

    Reviewed July 21, 2017

    I want to say thanks from the bottom of my heart. You are professional to help people, this program really bring peace to my mind. Thank you again. God bless you to all this great team. I'm thinking to tell my friends about this program is great.

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    Verified purchase

    Reviewed July 21, 2017

    FDR has been the bane of my existence since I decided to join almost 2 years ago. They do not communicate with me on a regular basis (except for form mail) and they conveniently lose important faxed documents! I will not use FDR again!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Robin,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    I'm really pleased with Freedom so far. Other than all the phone calls it's been great. I'm happy that I chose them. Anytime I have a question I quick to get a answer. The dashboard makes it very easy to review your progress. I would recommend Freedom to anyone considering going this route.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Freedom Debt has been a great relief to me and one of the best things I've ever done. Being involved with you has allowed me to focus on the rest of my debt and made it possible to make small improvements to my home. You've helped me make large strides in my life and keep a positive attitude that there is a light at the end of the tunnel.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom Debt Relief has taken a big burden off me! I can't praise them enough. Since I called them in 2016, my finances have shown dramatic improvement. Great customer service - very compassionate and caring. My husband was skeptical at first but he's a believer now. Would definitely recommend to everyone struggling with huge debt.

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    Reviewed July 21, 2017

    I would highly recommend this Freedom Debt Relief, 'cause you don't have to worry about you debt, for there are on top of it, all you have to do is calm, relax and be at peace, there are working hard as an expert to get the best deal out of your creditor. I am fully satisfied.

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    Reviewed July 21, 2017

    The company has gotten good results on my credit cards. I have been doing business for almost 2 years and hope to get it paid off this year. We have saved a lot of money through your service. Would recommend to anyone that is in high debt.

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    Reviewed July 21, 2017

    Could not be happier with the service that your wonderful works are doing for me and help me got out of debt without claiming bankruptcy and really killing my credit. So thank you for helping me and that I can get back on track with myself and hopefully getting myself a new home in the next year or two.

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    Staff

    Reviewed July 21, 2017

    I am so satisfied with the help and direction they have given me. I am definitely on my way to a better life and being debt free. I couldn't be happier. I will recommend them to family and friends if, and when their needs arise.

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    Staff

    Reviewed July 21, 2017

    Really happy about the way Freedom Debt Relief is handling my debt. They have been great and am so thankful for them. I would recommend them highly to anyone who is experiencing high debt. Thank you to everything you have done for me.

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    Reviewed July 21, 2017

    I am not a company. I am a widow who because of illness and death of my husband accumulated debt and Freedom Debt Relief has helped me immensely recover from that debt. This necessity for 40 words is really silly. I do not any more to say on the subject. I am please with what FDR has done.

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    Reviewed July 21, 2017

    Why so many fee and no settlement. It's been a years and half and still no settlement on one of the account of the four that I have. You are fast take out the fee but not fast doing the settlement and the bank keep calling me for payment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Acosta,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 21, 2017

    Excellent. They have only one goal. To help me get debt free. They provide list of my account and where I'm getting debt free. I was at a loss where I could get debt taken and somehow pay for debt I owed. Freedom Debt Relief Is the answer to giving me peace of mind. I would tell people about Freedom Relief they always would always thank me.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Very helpful and on time. Works hard to get things paid set dates for completion. Pleased with the service. Never hear from a creditor. Always lets me know if there is any problem with what I'm paying off. Very pleased. Very comfortable talking to all the people at Freedom.

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    Process

    Reviewed July 21, 2017

    They answered all my questions, settled all of my fears, and made the process very easy. They are always available if you have any new questions. And the client dashboard lets you see exactly where you stand in your debt resolution.

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    Customer Service

    Reviewed July 21, 2017

    Hardly ever hear from anyone. No ever calls to keep updated about my progress on paying off my credit cards. I was told as I pay off my cards credit score would go up. It never did. I was very disappointed. I am happy that cards are getting paid off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Eloshway,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Love this company. The only thing I would suggest is More personal Contact. Otherwise I would give them 5 stars. I like to discuss my account with a live person instead of emails all the time. I would love more options when we're almost through half of the debt. Someone called me stating they could pay off the remaining debt and I repay Freedom Debt. They were very unclear on how much I would be repaying and the time it would be to repay.

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    Staff

    Reviewed July 21, 2017

    Great support team. I never could have accomplished freedom from debt without FDR! When I needed a little extra help or special services FDR was there. They never let me down and I felt very secure in any advice they offered me. I would highly recommend FDR to anyone who is having some debt issues. Probably one of the best decisions I have made. Thanks FDR!

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    ProcessTransparency

    Reviewed July 21, 2017

    Freedom Debt Relief is recognized as a leader in resolving unmanageable debt load for individuals and it is well deserved. Their methods, processes and fees are clearly explained with no gimmicks or surprises. They have delivered on their commitments. My experience with them, has been excellent and positive. Their services may not be for everyone, but for those that it makes sense, I wouldn't hesitate recommending their program. Many of the negative reviews I have read were not my experience, and in many cases it appeared that the reviews were the result of not understanding the required commitment or not understanding the program and process. As I previously stated, the program was completely explained and outlined to me with no surprises. I am 1-1/2 years into a 3-1/2 year program and am pleased with the progress to date.

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    Reviewed July 21, 2017

    Was the best decision ever. The time was so fast that I can't believe I'm almost 2 months away to be free debt. Freedom Financial help me a lot with this. Best services. I never imagine that one day I will be debt free and I'm so close to be more than happy

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    Customer Service

    Reviewed July 21, 2017

    I have relaxed tremendously knowing that I'm doing the right thing while not having to contend with creditors, either on the phone or with paper bills. I do wish that FDR was a bit more helpful in contacting the creditors, but have always reached out to them when I asked. I am glad I contacted them.

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    Customer ServiceTransparency

    Reviewed July 21, 2017

    You gave me a chance when no one else would. Now everyone is calling. Too bad. I now have the chance to pay off my bills and get some sleep. I will definitely refer my friends and family. If I have questions, customer service explain until I get it. Thank you sooo much.

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    Verified purchase

    Reviewed July 21, 2017

    Freedom Debt Relief has been great in helping me pay off my credit card debts. So far they have done everything that they promised. They have been a lifesaver for me and I look forward to being Debt free in about two and a half years. Plus they are saving me quite a lot of money. I would gladly recommend them.

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    StaffTransparency

    Reviewed July 21, 2017

    My experience has been excellent. They have walked me through every aspect and answered all my questions. You are an excellent company with awesome associates. I would gladly refer people to this program. Your program has allowed me to pay my creditors off in less time.

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    Verified purchase

    Reviewed July 21, 2017

    I am happy with the all service that Freedom Debt Relief is doing. In my opinion, they have done a good job so far. They resolved five of my credit card, plus having two more in process. Still have 4 more to be settle. I believe that will be done soon.

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    Staff

    Reviewed July 21, 2017

    I was guided to this service thought one of my debts and yes this has been a long road to travel but your services and people have been there thick and thin to help me through all of this and I want to say a big thank you and I will pass the word that you are good to work out problems with. Thank you.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    My husband and I have received a wonderful experience with FDR. I have recommended FDR to several family members and friends. The customer care team and negotiators have been wonderful. They always take care of us every time we call in and are always polite.

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    Verified purchase

    Reviewed July 21, 2017

    It's just a good feeling that the credit cards are getting paid off in a decent timely manner. Definitely changed the ways I use credit cards from now on. Thank you. My mother is also with Freedom and she is completely satisfied with Freedom also.

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    Would recommend for sure. Great experience overall. Customer service is great. They will work with you and make things easy. They are very understandable and will not judge you. It's a great company to work with. All the process is very simple to work with.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Freedom Debt Relief couldn't have intervened in my financial crisis at a better time. Just a few years ago, my credit card debt was horrendous... There was never enough to even pay the minimum. But with FDR all that changed. A great customer service team, a professional legal affiliation to deal with lawsuits, and a well-organized, streamlined client portal are some of the tools FDR offers to make transitioning to debt-free living possible. I am still a work in progress, but I am starting to see a new beginning in my steps toward financial freedom. Thank you so much Freedom Debt Relief. I'll be looking forward to when all my debts are paid off!

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    Reviewed July 21, 2017

    Two years ago I met with financial problem and Freedom Debt Relief has efficiently helped relieving my credit card debts. I highly recommend Freedom Debt Relief to those who are in the same situation as mine. I believe that we can trust Freedom Debt Relief.

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    StaffProcess

    Reviewed July 21, 2017

    My experience with FDR has been excellent. Negotiations with creditors were executed successfully and on time. The whole process was well organized and easily understood. All my questions and concerns were promptly dealt with in a very professional manner. I also appreciated the opportunity to sign up for legal representation - for a very reasonable fee - in case of legal actions taken by creditors. My overall opinion of FDR is highly favorable.

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    I called and they took a lot of time to explain how it all worked and answered all my question I had. They didn't pushed me into any thing, they told me I could take all the time I needed. Once I decided to start they were great help, person took all the action and got the ball rolling thing changed for the better for me.

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    Process

    Reviewed July 21, 2017

    I have submitted bills I wish to have consolidated with my account. I have submitted them over and over and I don't know what the status is. I was told that I could add a bill anytime after I started the program. The dashboard needs tweaking. I can't find anything except the basic. There isn't anywhere you can update your billing information. I have invested too much to get out of the program now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Nila ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 21, 2017

    A lot of hidden fees wasn't told about. Not satisfied with the whole experience. Was not told about getting 1099 for tax purposes. I am considering going a different route and getting debt cancelled altogether. Will make my decision very soon.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Hinton,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 21, 2017

    The time for paying off a lot of debt was reasonable. I would never have been able to pay-off the amount I owed within a decent amount of time. The length was shortened of course and having others go to bat for you was certainly a plus. It helps to know that there are others out there that can help you get out of debt sooner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Ramon,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    Explained everything in such great detail and very friendly. Whenever I had a question it was answered and very detailed. Always got an answer every time I called the direct line and every time was always respected and I felt comfortable speaking of my debt because they made me feel at ease about my debt.

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    StaffTransparency

    Reviewed July 21, 2017

    Overall the experience so far is excellent! Very courteous and knowledgeable. I am Always about to reach an agent in a timely fashion And give me updates and e-mails when necessary. I couldn't really ask for a more detail orientated company and I found this to be incredibly helpful.

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    They are helping me resolve my credit card debt, and my credit rating is improving while they are doing it. They have been very understanding and helpful during this process. Someone is always available to help when I call. The agents are very knowledgeable.

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    Helps take the stress off of paying off debts! Very helpful! The agents are very helpful and willing to answer questions. The resources are great as well. You can check your progress as you work toward financial freedom. Great program.

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    Staff

    Reviewed July 21, 2017

    They are extremely helpful and overall awesome... Be sure to take advantage of their ligation when needed. I would totally recommend to family and friends. I may be well finished before the estimated time frame that was given when I made the initial call.

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    Process

    Reviewed July 21, 2017

    This program teaches you discipline and budgeting and I don't have to worry about making payments. Freedom Financial frees me from the stress. I love it! I am looking forward to completing the program and make future plans on purchasing a home and proving my credit worthiness.

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    StaffProcess

    Reviewed July 21, 2017

    Always there when you need them. Courteous and friendly. I have been made to feel better about myself and my accounts. They are making great progress with my program and it is moving along with greater speed. I am very pleased with the progress being made. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    Freedom Debt Relief is helping get out of debt fast. They work diligently to help their clients. I feel relieved because of the work being done. Freedom has giving me peace of mind, they have very good communication every time they resolve an account.

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    Verified purchase

    Reviewed July 21, 2017

    They have helped me get rid of some nagging debt. I have been enrolled for less than a year and they managed to help me get rid of 4 bad debts and still negotiating a few more. They make me feel confident that in 2 more years I will be back on track...

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    Process

    Reviewed July 21, 2017

    Yes I would recommend FDR to a friend. This has been such an easy process. If I got into a bind they were there to help me out. FDR did all the work when it came to my creditor. I'm so grateful for all the help FDR did for us.

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    Reviewed July 21, 2017

    I am pleased with the help Freedom Debt Relief has helped me get out of debt. It takes awhile for them to get to some of the accounts, but I guess they are doing the best they can with the payment I make. Thank you so much.

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    Staff

    Reviewed July 21, 2017

    It's has been a wonderful experience letting Freedom help me get out of debt. It's been a huge relief to have these debt collectors off my back. They have worked with me a lot and I am excited to be able to reach my graduation date.

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    Reviewed July 21, 2017

    Consistent and keep their customers well informed on the progress of their case. Saves you money and the hassle of collectors calling. Offers advice on how to pay off your debts quicker. A five star rating on their overall services.

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    So glad I joined! Michael was friendly, patient, understanding and easy to work with! The process of joining was painless! I expected the process to take weeks but it didn't! To anyone who has debt, call them!! They will help and make it not stressful!! I wish I would have called sooner!

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    Customer ServiceStaff

    Reviewed July 21, 2017

    From day one I have had experienced speedy and friendly service. The staff has been accommodating and very understanding and responsive to my needs and requests. Every time I have called I have been met with helpful agents who have gone out of their way to meet my needs. Thank you.

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    Customer ServiceProcess

    Reviewed July 21, 2017

    FDR has met my expectations and more. They are always in contact with me about my account, settlements in progress and what is needed from me to accomplish my goal. Their customer service is always on point. They go out of their way to find me a solution to progress in the program.

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    Customer ServiceTransparency

    Reviewed July 21, 2017

    I was initially told that my payoff amount was going to be less than it turned out to be. I would have preferred to be told no amount as opposed to a wrong amount. I really wish there was more communication with the creditors than there is. I understand that until you have a financial settlement offer for each creditor it is somewhat pointless to contact them. However, I'm quite sure all the creditors out there are familiar with your company and respect it, and since the largest debts get paid off last, if you guys could just call a few of them on my behalf and say, "We are getting to you as soon as possible and please know that the person in debt to you is anxious to agree on a settlement and pay it off to you as quick as they can." If I had been asked or if it were up to me, I think I'd do the opposite and pay the largest debts first. Overall I've been pretty happy with Freedom Financial and I am thankful for their help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Sawyer,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed July 21, 2017

    I am SO happy that I decided to let Freedom Debt Relief help me! They have been on point and so thorough. I highly recommend them to anyone who has credit card debt. The whole process was seamless and relatively painless as well.

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    My personal experience was very good specially with Angel. He was very helpful in answering my questions because this is my first time doing this. I was nervous and Angel explain how it all works. I had questions as to what would happen to my creditors after this and Angel explain it to me in detail. I especially like that he would answer my emails and phone call rather quick.

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    Staff

    Reviewed July 21, 2017

    FDR has really been a life saver for me. They're so courteous and responsive with any inquiries I've had. In addition, I can't believe the progress that's been made on many of my accounts and several have already been satisfied. Please do not hesitate to contact them asap!

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    Customer Service

    Reviewed July 21, 2017

    Everything so far has been perfect! The plan that they laid out has been dead on. Customer service is always on point. Contact with each other is always so easy and my questions are always answered the minute I need them answered.

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    Staff

    Reviewed July 21, 2017

    The Freedom Debt Relief associates have been easy to work with, have answered all my questions, even those related to using the NLLG attorney firm, when I couldn't get a hold of anyone there. Easy to use, pleasant and informative associates to deal with, and it's easy to set up, just takes a little time.

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    Reviewed July 21, 2017

    So far we are very satisfied. The only negative is a suit by one of the credit card companies. It has been turned over to the law group. Other than that all has been pretty smooth. Every time something comes up it has been addressed. Hopefully the company that sued will work with the law group and it will be resolved soon. Per my understanding the law group will respond to the suit for me. I am waiting to hear back from them after sending them the documents they asked for.

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    Staff

    Reviewed July 21, 2017

    They helping to pay less all my debit and they are friend went I'm something to ask them. I'm recommended Freedom to helping you the same way they helping me and next year I'm going to recommended my friend and family too. I'm so happy next month I'm finish.

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    Reviewed July 21, 2017

    I have to tell you, my husband and I had about 40,000.00 in credit card debt. Long story. But Freedom Debt Relief gave us a monthly payment we could afford, a short term payment plan that we could live with (and we've almost completed) and helped us out from under a debt that was weighing us down! Thank you guys!

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    Staff

    Reviewed July 21, 2017

    I am very pleased with the service of Freedom Debt Relief. Their personnel have been friendly and very helpful in resolving my outstanding debt. They have already settled several of my account. I have even recommended Freedom Debt Relief to a family member.

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    Reviewed July 21, 2017

    The whole experience with Freedom Debt Relief was excellent. I was very satisfied with the whole experience and they helped me greatly with getting out of debt faster than I would have without them. I would definitely recommend them to anyone.

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    StaffProcess

    Reviewed July 21, 2017

    This far, we have been very happy with the Freedom Team working with us on resolving our debt. It's great to know someone is working with us and on our side as we go through this process. We appreciate you all!

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    Staff

    Reviewed July 21, 2017

    I am happy with Freedom Financial. They help me to get out from debt that I cannot do by myself. They have really good staff. They help me a lot. After get out from debt my husband got his credit score really good. For myself almost done for debt.

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    Staff

    Reviewed July 21, 2017

    It's been about a year since I enrolled into an FDR program. They have been nothing but helpful, reliable and successful for me. They saved me! Very professional and honest with me through everything. They made me feel comfortable and confident in them. Thank you.

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    StaffProcess

    Reviewed July 21, 2017

    I have always had a good experience when communicating with any rep of FDR. They are always friendly, helpful, and courteous. Great Job!!! I had to report a change of address of one of my creditors: plus I heard how my program is progressing very well!!! I also, had to fax some forms that I had forgotten to send. I always appreciate my birthday greetings card that various people from different departments send me via e-mail.

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    Staff

    Reviewed July 21, 2017

    Yes I would recommend Freedom Debt Relief to a friend or a stranger. I have had a good experience with Freedom Debt Relief! Do as they ask and you will see progress. I am so very glad I got in touch with them to help me with my debt!!!

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    Customer ServicePriceTransparency

    Reviewed July 21, 2017

    I have one $500 debt that has put negative remarks on my credit report and I put extra funds in my account and called several times and asked that it be paid NOW. I even pointed out that there was enough money in my account to pay it off twice at full price, and there was no reason for you all not to settle the debt. Months have gone by and it still on hold due to "strategy". Your strategy and mine aren't aligning. It's not worth the extra exposure that it has on my credit for the amount owed. PAY THE CARD OFF AT ALL COST! Sounds pretty clear to me, especially if I am the one paying it. Not even a call or email to update me either. Very poor!

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    Response from Freedom Debt Relief

    Dear Mr. Mendoza ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    So far I am happy with my experience. I had a few problems so far but I called and they were handled for me. I still get calls from my creditors. They have not stopped all of them like I thought they would. I am not a computer person so I don't check my info page like I should.

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    Process

    Reviewed July 21, 2017

    Totally pleased with the process. We were in such a sad / tough space and Freedom helped us negotiate our debt so we didn't have to file bankruptcy. We have 2 more accounts to settle and then we will be able to start rebuilding. The future is looking bright again.

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    Customer Service

    Reviewed July 21, 2017

    FDR was called by me and things started happening very quickly. I got on a very reasonable plan and was surprised how soon I was nearly out of debt. I recommend FDR to be honest and upfront with everything. Although I get half the money I was getting before I am living worry free and HAPPY!

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    Reviewed July 21, 2017

    I would recommend to a friend. I anticipate that my total debt will be resolved in no time. My experience with Freedom has been met with total satisfaction. It would have been very difficult to satisfy my debts on my own. I am looking forward to final resolution of last credit card. With final payment I can start improving my personal financial situation by saving and spending as fits my needs.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    I would like to say my husband and I are very pleased with the progress we have made with Freedom. Whenever we need to speak with customer service they are always friendly and very helpful. We would recommend this company to other people.

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    Customer Service

    Reviewed July 21, 2017

    I have had a very positive with Freedom Financial and would def recommend to friend. The only thing I don't like about it is that If I need to change my deposit date for the month I have to call in. It would be more convenient to be able to do this through email, as some of us don't have a lot of free time to call in.

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    Staff

    Reviewed July 21, 2017

    You have been more than helpful letting me pay less as I am now raising a teenager. He will be a senior the end of August. He is finally getting used to not having a mom. Really appreciate all you have done for me. Thanks again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Taja,

    Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department if you have any questions or comments regarding your account.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceProcess

    Reviewed July 21, 2017

    I am privileged to be part of this program, they are excellent, work hard to help me and my situation, I was able to make simple arrangements for payments to relieve the proper debts from my account. Customer service is always a call away, and always happy to help.

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    StaffProcess

    Reviewed July 21, 2017

    I find FDR representatives to be very professional and still very caring. They seemed actually concerned about what you the individual is going through. At the same time doing an extraordinary job of getting your debt settlement accomplished in a reasonable time. I have had a few hiccups on my journey to being debt free, but even when I truly could not meet my commitment payment they accessed my account and first made sure that my hard work would not be affected in any way. I really do appreciate their time and effort in helping me achieve my goal. I am grateful for the program and allowing me to restructure and better manage myself. Thank you all.

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    Staff

    Reviewed July 21, 2017

    I'm happy with the progress they have made in resolving my debt. I feel it's something I could not achieve on my own. In time will be able to say I'm debt free. Thank you for helping me get to the point I can retire with peace of mind. Thank you for being there for my family.

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    Staff

    Reviewed July 21, 2017

    You guys are awesome. So far all is going well. Thank you. Couldn't be more happy. Me and my wife are very grateful for your help. We were in a mess that was no way out of but you have settled on almost all our accounts in a short time. Again thank you all for your help.

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    Staff

    Reviewed July 21, 2017

    I have enjoyed both courteous and honest service since signing on with Freedom Debt Relief. Even though it takes a period of time to complete this loan, I am well satisfied with the support I have received. I do hope that in the future that I will not find myself in this position again. If this were to happen, this would be the first company that I would turn to to seek assistance.

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    Verified purchase

    Reviewed July 21, 2017

    I have had no pressure from my creditors... Any correspondence I have received...I send to Freedom Debt Relief. I have been very happy with the results I have seen this past year. I would recommend this company with high regard. Everything I have read is all very positive and encouraging. Very easy to go in to the site and see just what is going on with all my accounts.

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    Verified purchase

    Reviewed July 21, 2017

    Freedom Financial has assisted in helping me negotiate with creditors and within less than two years have resolved debt over 20,000.00. I am over halfway there and will be debt free in 18 months or sooner depending on what settlements with my last few creditors are agreed upon.

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    Verified purchase

    Reviewed July 21, 2017

    Freedom Debt Relief from the onset made a plan for me, I adhered to my plan, and am so fully confident that this was a better choice for me rather than bankruptcy. I am happy and feel my creditors are as well.

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    Process

    Reviewed July 21, 2017

    I am very proud of this program. I never had any problem with them. I would surely recommend my friends or family members too if they have any financial difficulties. They have help in the long term of my program.

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    Staff

    Reviewed July 21, 2017

    Very happy contacted Freedom. It was the best alternative than bankruptcy. It is what the name states...RELIEF!! When there was legal issues, Freedom was on the ball and a life saver. Thank you to all the awesome employees that helped during a very difficult time.

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    Staff

    Reviewed July 21, 2017

    I am a partly disable man in my 80s. After I lost my wife I lost $1000 per month in income. I just had no way to keep up with the bills. Week after week I sunk deeper in a hole. I saw an ad for Freedom Debt Relief and checked it out. They are good people who care about helping solving your money problems. I am glad that I have them on my side.

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    Verified purchase
    Process

    Reviewed July 21, 2017

    Resolving credit debt and dealing with creditors. It takes time based on the amount of money the is added to a person Freedom Debt account to pay off creditors. It will take me about 3 years to complete my program. I had to take off two of my credit debts because I had to find another solution to resolve those debts.

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    Verified purchase

    Reviewed July 21, 2017

    So far I have been happy with just about everything that has happened. Just a couple of things that happened with creditors which wasn't your fault anyway. Working on a possible way of completing the pay off earlier so my credit history will be better.

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    Verified purchase
    Customer ServiceProcess

    Reviewed July 21, 2017

    Thankful to F.D.R. for helping me navigate the most financially scary time of my life. Professionals helped me determine a budgeted monthly payment, enrolled me into a program that offered me legal services on an as needed basis and provided me with long customer hours to call with questions, as well as the customer dashboard with up to date information on my program including the status of enrolled accounts. I can sleep easy knowing I have professionals negotiating for settlements and to help me navigate this process.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Freedom Debt Relief really great company. Really helps with your debts, with low monthly payments. You can be debt free in less than 4 years. Customer service is excellent and they keep you informed and up-to-date on your debts that are being paid off and the ones that are coming up.

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    Verified purchase

    Reviewed July 21, 2017

    I couldn't be more please with the service so far. This company not only provides you with tools to get out of debt, but is more than willing to educate to keep you out of it as well. Sincere thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    The reps are very knowledgeable, friendly, respectful and they always have an answer for me. They are AWESOME!!! I am very happy with Freedom Debt Relief.

    Yes, I would recommend Freedom Debt Relief to everybody and anybody. Thank you for everything all of you have done for me so far. It's well appreciated.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Support staff member reassured me that SunTrust either was added or soon would be added. I'm checking back but tentatively optimistic. Recordings of conversations give me confidence that any issues will be resolved to all parties' satisfaction.

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    Verified purchase

    Reviewed July 21, 2017

    I want my last account resolved immediately. There's plenty of money in the account and I would like to have it closed and I do not want to wait for the bulk negotiation. I have been told over the phone that I would be kept informed what I want to do and how this will be resolved. I have not been informed of the status.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Briggs ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I am glad I chose FDR to help out with my debt. They worked with me and helped me resolve my debt quickly. I definitely will and have recommended FDR. Overall experience has been great. Customer Service reps are extremely helpful.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Almost daily I receive an email regarding needing more money. Very disappointed. When I began with your services everything was mapped out with an end date. Now I am getting concerned about that end date. Is that still my end date? My intention was to refer friends/family to your service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Wolfe,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    I would like to take this time to tell you what a wonderful experience I had with Angeleah today. She was helpful, informative and explained all my questions that even I could understand. She didn't come across as someone you would want to hang up on right away. She got my attention and kept my attention.

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    Verified purchase
    PriceStaff

    Reviewed July 21, 2017

    Debbie ** was great to work with. She gave me a peace of mind. I would recommend to a friend. They were very helpful and a pleasure to work with. I look forward to being debt-free. The payments are affordable.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    My experience so far has been going well. I feel the people working on my accounts are doing a good job of keeping me informed of my progress and look forward to getting this thing finished. These next few months will be exciting as I get closer to my goal.

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    Verified purchase
    Transparency

    Reviewed July 21, 2017

    They have helped me from Day 1 get out of debt. I was very hesitant at first but they were very transparent and professional in explaining the process. They've been able to save me about $13,000 and a bunch of stress, I couldn't be more thankful. I would recommend their services to anyone who's struggling to get out of debt.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    We are pleased that we decided to contact Freedom Debt Relief. The representatives were eager to answer questions. They clearly identified goals & provided ongoing information. I felt included throughout the process. The websites were helpful and easy to access.

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    Verified purchase

    Reviewed July 21, 2017

    FDR has been a wonderful experience. Having the automatic deposit makes it easy to remember your payments. I have been with FDR a few months, and they have negotiated about 75% of my debt. Great job FDR, I don't feel like I'm drowning anymore.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    It makes life a lot easier not to have to deal with the debt collectors so much anymore. Having something visible to show that you're making progress is nice. Having someone else negotiate deals that you probably couldn't negotiate for on your own is great. I never have been sure how much of the fee every month goes to the Freedom company for their services but I suppose it's worth it.

    When creditors get really aggressive and actually sue like one of mine did, I wasn't happy about how the National Litigation Law Group refused to help me. The customer service reps at the actual Freedom Debt Relief company just sent me to a very unhelpful third party site for information too. I was able to handle things myself with that mess but it was disappointing that my extra fee every month for the law service didn't get me any legal help when the time came.

    I'm not sure it's any easier to pay off the debt every month this way than it would be any other way but it has made the phone calls and the letters reduce significantly. I can't tell that it's helped my credit score much. Having a bunch of debt is still going to be a bunch of debt and is going to stay on your credit score for years no matter what you do. On my credit report it says most of the debts are charged off and I think they've all but given up on getting their money at this point so I'm not sure how much good this program ever will do my credit score but one can hope.

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    Verified purchase
    Customer ServicePrice

    Reviewed July 21, 2017

    Help me pay my bills off with low interest which help me a lot. When I lost my job I didn't know what to do and made one call to them. Which I'm happy I did and would tell everybody who need help to call them. It so easy and only take one call and one monthly payment...

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    FDR has been very good to deal with. When we've had questions, there was always someone there to answer them. Now they (FDR) has made it possible to join Consolidation Plus to expedite our process. Thank you again.

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    Verified purchase
    Process

    Reviewed July 21, 2017

    Love that I got into this program. But it didn't go after the one main account first and I ended up having to go to court and now making payments just to them. Other than that, it's getting my debt and I'll recommend FDR.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Freedom Debt Relief has done a great job at getting my debt greatly reduced in a very short time and have always been pleasant to deal with. Their customer service has always been nice and have done their very best to answer all my questions.

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    Verified purchase

    Reviewed July 21, 2017

    I have been pleased and so grateful for all the help in getting my debt resolved! I'm ready to graduate now, the only thing is that now that I'm done I really want to get everything done and no one can tell me when that will be. I have money that is mine I could really use now, this is something I think could be improved on, but I am thankful for all your help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    The customer service has always been quick, friendly, and they know their product. They've always been helpful even in the most stressful times. They are trained professionals who know how to make the client feel secure about their needs. Every conversation has ended with all of my questions being answered by the representative or they'd send me off to the correct department.

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    Verified purchase
    Customer ServiceProcess

    Reviewed July 21, 2017

    Freedom Debt Relief has been fair and easy to work with. The customer service is excellent, I would recommend them to anyone considering debt consolidation. I added two debts after I started the program and Freedom Debt Relief made it easy as pie.

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    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    Your service is very strong in helping your customers get out of death. Customer service stay with customer until the job is done. The service I was very please in keeping me inform. I do like the way the scale information is set up for the customer could review.

    .

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    Verified purchase
    Online & AppStaff

    Reviewed July 21, 2017

    You people are doing a fantastic job. I couldn't ask for more. You kept the people off my back. Your website is very helpful. I look forward to keep working with you 'til the end and I'm debt free. Thank you very much.

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    Verified purchase

    Reviewed July 21, 2017

    Completely satisfied with the service, and the speediness of the debt settlement, and the debt reduction. It was better than was recommended. Taking this route was the best thing I could do at the time. My credit is already looking better.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    I am very lucky that Jon ** picked up the phone when I called Freedom Debt Relief a few days ago. He has been so helpful and reassuring. He was also great at explaining the process to me. I feel very safe in this program and am thankful to have Jon's assistance. A+ experience.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    Jennifer ** was my consultant. She was the most helpful person I have ever dealt with. She answered any question I had and made my decision to use Freedom Debt Relief my go to for financial freedom. Thank you so much Freedom Debt Relief and Jennifer ** for helping me to have a better tomorrow.

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    Verified purchase
    Price

    Reviewed July 21, 2017

    Freedom Debt Relief has lifted such a burden off my shoulders. We have relocated to a different area was unable to get unemployment at a time and it took 4 months to find a job. I was so stressed not able to make my payments and was unable to catch up. It has been such a relief to me they were able to help me take care of my financial obligations at a cost that I could afford. Thank you so much Freedom Debt Relief - you are my hero.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    Customer service at Freedom Debt Relief has always been very helpful to me when I have spoken to them. The representatives have been very knowledgeable. I would recommend to anyone that needs help with credit card debt. I can't wait to complete the program.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I was so in debt that I didn't know what to do. After talking to you and you helping me figure out a plan I feel as though I can breathe again. Everyone was so supportive and non-judgmental. Their dashboard makes it easy to keep up with things and there articles that help me learn how to better control my spending.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    I am happy that I chose Freedom Debt Relief to help me solve some outstanding debt issues. Their Customer Care Associates were very friendly, and extremely helpful every time I called or emailed them. I applaud them for their help! Thank You!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2017

    They are great. Easy to contact. They are reliable, honest, and completely helpful in this process of debt relief and consolidation. Highly recommended. They call you whenever they are about to strike an offer with a creditor, and I feel completely comfortable using Freedom Debt Relief to help me manage my debt.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 21, 2017

    The experience with Freedom has been extremely positive, they have kept me informed the progress of my accounts every step of the way. Customer service has been helpful in providing guidance and explanation of the process. With the help of Freedom we have seen our outstanding balance reduced.

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    Verified purchase

    Reviewed July 21, 2017

    I have had a great experience with FDR. My only concern is that I thought this would have been taken care of a little bit sooner. My ending date seems to fluctuate a little more often than I thought it would. Overall I thought it would have been taken care of within 3 to 4 years like advertised. Mine seems to be taking a little longer. I really have had a good experience with FDR.

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    Verified purchase

    Reviewed July 21, 2017

    I have engaged FDR to help me with my debt situation and so far, I am satisfied with them on how they are handling it. They are constant contact with me and anytime I have questions, I get on my dashboard and submit enquiries and get answers. Responses are usually between 12/24 hours.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    My experience was great and everyone was very friendly and helpful. The whole experience has been easy and stress free. I would recommend Freedom Debt Relief to anyone. I only just started, but so been simple and giving me a peace of mind.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I was very skeptical at first with consolidating my debt. I'm glad I did my research and went with such an amazing company. They have helped me through a difficult time and the amazing representatives have been on point with helping me resolve my debt in the quickest way possible.

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    I have experienced the best service from your company! I have resolved most of my issues with my creditors and look forward to resolving the few that remain. Your staff has been very helpful and informative and the legal side has been able to resolve the sticky creditors.

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    Verified purchase
    Customer ServiceProcess

    Reviewed July 21, 2017

    I was incredibly nervous and skeptical about using a debt relief company. Diana made me feel at ease, took all the time I needed to answer every one of my questions and never made me feel bad about going through the process to help get my debt under control. I can't wait to be debt free and have a fresh start with my credit! Thank you!!

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    Verified purchase
    Staff

    Reviewed July 21, 2017

    They are an amazing company that keeps me informed. They are amazing at answering my questions and making me feel secure with choosing them to help me. They work extremely hard to relieve all my issues fast and seamless. Never would expect a company to work this hard for their customers.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    Freedom Debt Relief is a great company and helped me more than I could have by myself. They are professional and walked me through everything. They are just a phone call away if I have questions. I would recommend them to friends and family. Compared to other companies they are #1 in my book.

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    Verified purchase

    Reviewed July 21, 2017

    Negative thoughts about my experience. These last 15 months have been very disturbing. One account has taken 15 months to resolve. I asked that you resolve it for the full amount which is available in my account. To date, it's Still not done. I am tired of getting totally screwed on my taxes each year. I have had a very bad experience. I am Trying not to be angry but I am. So you can your company and put it where the sun don't shine. I would not recommend you to anyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Patricia ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 21, 2017

    When we initially entered into the process, we were told that the time to correct our problem would take 4 years. It has in actuality taken almost 5 years. I'm sure there have been mitigating circumstances in the negotiation process that have contributed to the terms being lengthened. By and large we have been satisfied with the services rendered. Although, it would occasionally be nice to receive an actual phone call from a living representative of your company. Thank you for all of your hard work.

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    Verified purchase
    PriceStaffProcess

    Reviewed July 21, 2017

    I was having difficulties in paying off high interest rate bills and instead of filing for bankruptcy, I wanted to pay what I owed to those I had made purchases from, but from having less money available was not able to make any progress. I researched to find a better way to go. I ran across the advertisement online and found the Freedom Debt Relief program. I qualified and have qualified for the program and very happy to be able to pay for my debts at a rate I can afford. I highly recommend this program. The stressful situation has been relieved and I am able to manage better my finances. Give it a try! It works and the people that I have worked with are so very nice, understanding and helpful.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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