Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,192 reviews on ConsumerAffairs are verified.
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Reviewed July 21, 2017
The process has been easy to follow and communications excellent. All concerns expresses have been addressed and I am pleased thus far. The single greatest aspect of the program is the peace of mind brought forward as one can see the progress being made towards becoming solvent once again.
Reviewed July 21, 2017
We were very impressed how they went to work for us right away. We are on the path to being debt free and could not have done it without the help of Freedom Debt Relief program. They keep us informed on all matters and that means everything.
Reviewed July 21, 2017
Freedom Debt Relief is wonderful. We were at a point where there was more going out than coming in and we were so stressed. FDR came along and took over our bills and began paying them. I felt tremendous relief and the stress began to lift. It is so nice to not have to worry with payments each month. They take care of it for us. Seeing our bills being paid in full and dropping away is so exciting. They are understanding and very easy to work with. I highly recommend them to anyone feeling the crunch of debt. You won't be sorry you go with them. You will feel relieved and free from the awful pressure of debt.
Reviewed July 21, 2017
The team is very profession and the tools are very easy to use. Grateful to have 2 out of 3 of my accounts settled... The 3rd one is in progress. Looking forward to having these completed. If I ever fall back into this, I feel comfortable with having to do this again. (I'm not going to, but I would if I had to).
Reviewed July 21, 2017
Freedom Debt Relief has been absolutely amazing. I now know that I will be able to get out of debt without declaring bankruptcy. I have been in the program 6 months and already have had 2 of my debts reduced by 50% and will have them paid off in less than 2 years. I would definitely recommend them to anyone who can no longer manage their debt.
Reviewed July 21, 2017
So far this has been a very pleasant experience. Nothing is more important to me than paying my creditors and FDR is certainly helping me to do this. Everyone is so nice and helpful. Thank you all for helping me get my finances back in order.
Reviewed July 21, 2017
I was sued by a creditor and Freedom Relief gave me a lawyer and settled the case without me going to court. What a relief. They do all the work for you. The staff is very helpful. All I have to do is call them and they are ready to give you a helping hand. Freedom Debt Relief really takes away the stress of being buried in debt.
Reviewed July 21, 2017
When I originally researched Freedom Debt Relief, I didn't believe they would be true to their word and help me become debt free. However, now, I can say I see the light at the end of the tunnel and I am actually becoming debt free quicker than originally planned. Thank you, Freedom Debt Relief. You kept your promise!
Reviewed July 21, 2017
Freedom Financial has given me peace of mind because they have taken a big burden off my life. They have taken care of helping me get debt free and they take care of contacting all that I have debt with. I just thank God for these people every day.
Reviewed July 21, 2017
I was so skeptical when I started the program but customer affairs made me feel so at ease and welcome. They answered all my questions and concerns. All communications are handled in such a professional and courteous way, they exceeded all my expectations. All the tools provided gave me the control to monitor my progress without delay. The resources offered are so valuable and appreciated. I now feel very confident in my decision and have no doubts whatsoever.
Reviewed July 21, 2017
I did not know when I started this that my credit would be as bad as it is right now. The problem I see with this entire setup is when 1 debt is resolved at a time, the other debts just keep mounting until that specific debt is negotiated and paid. Once that one is paid then another 1 is negotiated. In the meantime, I still get harassed by collections, my credit score goes down, and the problem is now most employers do not hire a person if they have a bad credit score or show delinquencies.
Your process I hate to say it has not helped me and has only made my credibility look worse by having this company debt consolidate, especially since my credit is ruined. And at the rate we are going my credit will be worse than if I would have just declared bankruptcy. Now it's very hard to get jobs that actually don't pull your credit, I live in a state that the employer is allowed to pull it. I think that the creditors should also negotiate the information they include on a credit report as well, especially now that more and more employers are pulling the credit report. It's simply not fair.
Dear Sheri ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
They are a good company. As long as you stay committed you can get your debts paid as they said in the beginning. The only problem I have with them is you never can read your monthly statement on your dashboard. I've reported it several times. Nothing has been done to fix the problem. Statement is smeared looking no matter what you do with your phone.
Reviewed July 21, 2017
I have been in this program for a little over a year and a half. I entered with almost $50,000 in credit card debt. I had trouble sleeping at night and although I was able to make minimum payments, at 55 I was never going to be able to retire or pay them off. I have a good job and because I keep up my end FDR has done more faster than I expected. They are constantly working to get everything possible resolved. I have seen negative comments from others in regards to fees but believe me, they earn every bit of them. Resolving the amount of debt I had would be a full time job. As long as I make my deposits, they do all of the work. I honestly never worry about my debt load anymore. I know I will be debt free well before retirement and it has also taught me to save and spend wisely. Without credit cards, I think really hard before spending precious cash.
Yes, at first it is very scary to stop paying the credit card bills. Yes, the collection calls will come. It is very simple though - don't answer. Really just don't answer and block each number as they come in. The calls Will stop and as long as you keep up your deposits, your worries are over. Enter the program with your eyes wide open. It takes a lot of guts to admit you are in over your head and that you need major help. It won't happen overnight, but in my case it is happening much quicker and easier than I expected.
Reviewed July 21, 2017
I am very pleased with the help I have received from Freedom Debt Relief. Everything was explained to me in detail from the beginning and I am able to track my progress. It has truly been a relief to have them help me with my credit card debt. There are also tools to help you better manage your finances during and after you have finished the program.
Reviewed July 21, 2017
Freedom Debt Relief has helped me so much. I was so desperate from the $35,000.00 credit card debt I was in and I called FDR. They took over the debt and immediately began working to reduce my debt and restore my credit rating. The representatives are kind, understanding and professional. They will help. Call them.
Reviewed July 21, 2017
Has been a very smooth experience. So far so good! I highly recommend to anyone looking to get out of debt. It is a relatively easy process and the customer service has been fantastic. Looking forward to completing the program and eliminating some of my debt.
Reviewed July 21, 2017
We are making consistent progress consolidating my debts as planned. I have been referred to Consolidated PLUS which is speeding the process and should allow my credit to improve earlier than I expected. These are good people to work with.
Reviewed July 21, 2017
It will be such a blessing to get past this. Freedom has taken a lot of pain away from getting this done. Very thankful to them. It is easy to enroll and I can check my progress any time I want to. And the time to get this resolved was much less than expected.
Reviewed July 21, 2017
I feel like they tell you it's great and they will help you but I haven't received any correspondence since I signed up. I'm just left by myself. Not sure if I picked the right company to help me. No one has checked with me to see if I need anything.
Hello Ms. Buhl ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
Freedom has done a wonderful job helping us with our debt. They have worked diligently in our favor to help. Their patience with us has been a blessing. We are being reinstated to financial success. I would recommend you to my friends. Thank you for your professional help!
Reviewed July 21, 2017
This is a great company. I have had excellent results just taking longer than three years as it was told to me in the beginning but as for clearing the debt it has done everything as promise. I would recommend this company to all my friends in need of debt relief.
Reviewed July 21, 2017
I would not recommend Freedom financial. I have ended up in court doing exactly what was recommend to me. I am now paying the account that took me to court separately. I have one account remaining and honestly don't believe that anyone is working on a settlement. I have more money in my account than the estimated settlement. Agents called constantly when I began the program. Once you're in the program they disappear. After telling you they will be with you every step of the way.
Dear Ms. Durham,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I am pleased with my experience so far with Freedom Debt Relief. I especially like that I can see my progress and track what I have paid and what creditors have been paid. I don't have any other things really to say but I would recommend this program to others.
Reviewed July 21, 2017
I will recommend Freedom to everyone. I appreciate being a client of Freedom. Soon, I will get my pay back and things will not be so tight here. I managing money and pay expenses here. Thanks again.
Reviewed July 21, 2017
I have been with Freedom Debt Relief for over a year. They have paid off several of my bills. I'm very pleased with how they are doing. I don't have to worry where my money is going. All I have to do is go online and check or call. They are always available.
Reviewed July 21, 2017
We entered into this contract with the assumption that it would take 40+ months or a little longer. We have provided the agreed upon amount monthly. We are now into month 60 and still owe over 40K. What is going on? Why is this taking SOOO long. They need to move faster. This is painful.
Hello Mrs. Brown,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
If I had known and understood how this really works I wouldn't have took this route, Because I was paying my credit bills on time. This is very slow, you set it up for 5 years and you use up the whole 5 years. You don't work any faster. It took you over a year to clear three credit card debt. I guess that's 3 a year is all you can do.
Hello Nett ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I am so happy I got in contact with Freedom Debt. They helped me a lot. I got out of debt in 3 years. If I would not have got with them I would still be in debt for at least another 5 to 10 years. So grateful for them. I recommend them to anyone that is in debt. Thank you to all of the team members that help me get through these hard times.
Reviewed July 21, 2017
Best Decision I ever made, "Freedom". I was up to my neck in debt and I had no idea what to do. I saw something in Shark Tank and looked up Freedom and I signed up. I am out of debt with 4 accounts and it hasn't even been a year. It works and it's give you the Freedom of a second chance. Thank You!
Reviewed July 21, 2017
Freedom has taken so much burden off my shoulders! Collectors were relentless and I was at my wit's end until Freedom came into the picture. I'm not afraid to answer my phone now and I don't lay awake at night wondering how I'm going to pay my bills.
Reviewed July 21, 2017
Was so depressed over paying out more than I had. Freedom helped me get back a little bit of myself. I can breathe a little easier now and enjoy being around others. I'm more relaxed and enjoying my grandkids. Not completely free but on way with FDR. So glad I'd join them. What a blessing it's been.
Reviewed July 21, 2017
I am very pleased that Freedom Debt came into my life. I was getting so worried of what I was going to do to get my husband out of debt. My husband and I both have some health problems that hold us back from getting jobs. He is only 38 and had back surgery, he is partially disabled and tried to get partial benefits and was told, "If you can drive and walk get a job", so no help. We live on my income which is part-time cleaning positions. I have carpal-tunnel syndrome in both of my hands and it is getting worse due to my age, I am going to be 50 in November. We both have arthritis due to our injuries so some days are rougher than others but we keep moving every day.
When I heard Freedom could help us I was so excited. My husband's credit is so important to him so I didn't want my debt to hurt him so that is why I looked for help. Freedom Debt was there and they offered to help me and I accepted. They are the miracle I needed and I'm so happy to be associated with them. I have told people about them and what they have done for me. People are so afraid to do a consolidation in fear of hurting their credit but it been so much less tension in my life. I tell them you may need help down the line, keep Freedom Debt in mind, I have the number and the experience with this company. They can help. I better close for now, hands hurt and I need to finish what I started.
Reviewed July 21, 2017
From start to finish, every individual was helpful, clear on what needed to take place and my role during the process. They all were friendly, patient and very knowledgeable. I could call them anytime with a question, they were on it. Yes, like I said, I will definitely recommend Freedom Debt.
Reviewed July 21, 2017
I contacted Freedom Debt Relief to help me solve my financial problems and everyone was so kind and professional. My account started nicely. Working with a company like Freedom Debt Relief is amazing. They exactly did what they said they were going to do. I am happy with the service and would recommend Freedom to anyone who has the same problem.
Reviewed July 21, 2017
Just want to say from day one the experience was awesome. The peoples was awesome. They really help me out, just got overwhelmed with credit cards and they made it right, that's all. Yes I will recommend to a friend or someone else in need. I will tell him about my experience and how they help me get back on the right track and learned my lessons. So bathroom credit cards they are nothing to play with.
Reviewed July 21, 2017
I have been very pleased with the manner in which my debt is being reduced - due to a huge blessing, I was able to pay off the entire amount in March and I am looking forward to when all the accounts are settled. I would recommend this program to anyone who needs help reducing and getting completely out of debt.
Reviewed July 21, 2017
Since I started with Freedom my credit has increased and they have negotiated on my behalf with each creditor reaching a settlement. I was able to increase my monthly payment and I will have everything paid off sooner and be debt free. It is a wonderful feeling and I didn't have to go through the stress of dealing with the creditors.
Reviewed July 21, 2017
Freedom Debt has always been fair and on top of all my accounts. Very Helpful and understanding my debt situation. I would recommend their service to friends and family. Great job!! Very helpful when I had questions on my account status and customer service very pleasant to work with. Accurate and fast service when dealing with my concerns about my accounts, even when my debtors threatened court actions. Great tools and resources, Dash Board helps with keeping me on track with all my accounts and status.
Reviewed July 21, 2017
I am more than happy with Freedom. They are very concise and provide me with information on a regular basis. The staff at Freedom are very cordial and well informed. My initial contact with Freedom was very pleasant and they answered ALL my questions.
Reviewed July 21, 2017
Speaking to any of the representatives is always the same courtesy and good service. Freedom always keeps you updated of anything going on with any changes. I am very glad I took this step in paying off my debt. I have peace of mind knowing I will pay my debt.
Reviewed July 21, 2017
Being in unmanageable debt is embarrassing, stressful, depressing and at times life altering. Your assets are threatened and despair sets in when it appears there is no way out. Then you discover Freedom Debt Relief, they are instantly compassionate, supportive and recommend solutions. I now see the light at the end of the tunnel, while a difficult ride. In one short year, I have made excellent progress as 50% of my creditors are now behind me and satisfied. I highly recommend Freedom Debt Relief.
Reviewed July 21, 2017
Freedom is just what it says Freedom. I was so overwhelmed by all my Credit Cards. I could not even pay the min payment. Now I have a lower monthly payment and my cards are getting paid. This is the best thing I could have ever done. Thank you Freedom for giving me back my life.
Reviewed July 21, 2017
All I have to say is from the time I joined, everyone from my counselor to the law firm and everyone else are very nice understandable and very helpful. I would recommend this program to any of my friends if they needed it. From the button of my heart I thank you all, let's keep up the good work.
Reviewed July 21, 2017
We are Pleased with the work they have been doing. We hope to be finish with them next year. We get a periodic report on the way things are going and they keep us updated to any changes that may happen.
Reviewed July 21, 2017
Freedom Debt Relief has been very helpful in my time of need. They have answer any questions I have. Since November 2016, I have paid two of my account off and have two more accounts being settled by payments amounts. I highly recommend Freedom Debt Relief.
Reviewed July 21, 2017
Freedom Debt Relief does what it says it will. They have relieved me of the agony of dealing with my creditors, who were very uncooperative when I tried to talk to them. When my circumstances changed and I could no longer deal with my creditors I turned to them for help. They have already settled two debts and I have only been with them a year. I would highly recommend them if you find yourself in financial trouble. They keep you up to date on what is happening on your account and are always willing to answer any question you might have.
Reviewed July 21, 2017
I have had a great experience with Freedom Financial from the very beginning of the process. Everyone is kind and knowledgeable. I strongly suggest if you are having debt issues, contact Freedom Financial Network & you will not be disappointed.
Reviewed July 21, 2017
I think this is one of the best things I have done. Whenever I have needed anything, I get a call or email back promptly and questions are answered and problems are resolved. We have already resolved 3 of our debts and I am so thankful. I couldn't be happier.
Reviewed July 21, 2017
It may take some time when you're paying the minimum payments like I am but it definitely helps when your credit is cut on what you owe and it makes you feel good when they start it in the beginning versus waiting for money to build up. I'm very happy so far with how everything is going.
Reviewed July 21, 2017
Freedom Debt Relief is a great place to work with to help you out when you don't want to file for bankruptcy. The staff are friendly and knowledgeable and always willing to help you or answer any question you may have. I would definitely recommend FDR to anyone looking for this type of service!
Reviewed July 21, 2017
Thanks to all at Freedom Debt Relief. You have been very helpful in getting me back on track. You are a great group of people. I look forward to working with you to pay off my debt. Once again thanks to all at Freedom Debt Relief.
Reviewed July 21, 2017
This has been a wonderful and stress-free company to work with. I was told it would take 4 years to pay off everything and it will only take a little less than 3 years. Very friendly staff every time I called with a questions. They were helpful and I never felt as if I was treated wrongly for having a large debt to creditors. I have recommended Freedom to others.
Reviewed July 21, 2017
It has been an awesome experience. Everyone involved did a great job. Thanks for the support you gave me. I would recommend any one that has credit debt to use Freedom Debt Relief. Their law firm is great to work with.
Reviewed July 21, 2017
I'm very dissatisfied with this entire program. I was misled from day 1. I chose the program to avoid bankruptcy yet 6 out of 11 accounts have turned into lawsuits and then I was advised by your company to file bankruptcy. Not happy.
Dear Kathy ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
We have had great experience with the company other than one mistake on their part but was fixed. I love that I've never felt judged for the situation that we had gotten into. Thankful that they are willing to help us gain our financial freedom.
Reviewed July 21, 2017
It seems to be going well, with the exception of sometimes trying to get paperwork to the main office. They have taken care of a few accounts but still have some that I believe have not been contacted. I receiving some letters that I might be being sued, but have not been served or notified of any court case.
Dear Mr. Wheeler,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I was struggling financially for a few years. When I got divorced 4 years ago, I found out I had high amounts on credit cards, One card had 29,000 thousand on it and found out there were other cards. I will say I was skeptical at first of going thru a program. I picked FDR and they are awesome to work with and most definitely the best choice I ever made. FDR Rocks!
Reviewed July 21, 2017
We have been very pleased with the manner in which Freedom Debt Relief has managed our accounts and negotiated on our behalf. They were a great solution when things got beyond our control. Each time we have had to contact them they have been most supportive and helpful in dealing with our concerns.
Reviewed July 21, 2017
Asked for paperwork probably 10 times and was returned the first time, but continued to ask for it again. Information sent at the beginning of the process, they were unable to find when they needed it. Received a summons from the courts, had no idea that this would happen.
Dear Ms. Lee,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
They helped me a lot with their program. I was going through hardship and a lot of stress. Now I feel stressed free. They set me up on consolidating, called my consumers and negotiated and setting me up on paying them back. They kept in contact with me which is very important good communication and good customer service. I would recommend them to people I know.
Reviewed July 21, 2017
Freedom Debt is truly the best way to handle debt. I could only pay interest with minimum payments for years stuck in a vicious cycle. FDR rescued me and the progress is amazing. They really know what they are doing!
Reviewed July 21, 2017
Feel tighter on budget, moved now to a cheaper, OLDER apt, not happy, to help budget. But had to go to court because you "omitted" my teenagers medical bill on my program. Then I was told at beginning to accept settlements when offered but then told it messed with the medical agreement. Lawyer and I had to do conference call to get medical set in again but upset it came to all that. Play phone tag, email response sometimes, and I don't have smart phone. So no I'm not happy.
Hello Renae ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
After I lost control of my spending Debt Freedom allowed me to get my finances back on track. I'm close to paying off my debts. Freedom saved me a lot of money in interest. It hurt my credit at first, but I was able to slowly start building it back up.
Reviewed July 21, 2017
It has been a year a half since I started with Freedom and Staff has been great. They treat you as a person not as number. For every occasion that I have questions, they take the time to explain. I was afraid of engaging with a program like this one, but it has paid off. I will recommend this to a friend.
Reviewed July 21, 2017
My experience with FDR has been great. All my questions that I asked were answered. The way they described the program has worked the way it was explained. Very happy with their team, I'll still call with questions and they're there for me.
Reviewed July 21, 2017
I don't like that my phone rings constantly and that they don't seem to know about it all. All you cared about handling is verbose medical bills (over 4 years old). Which I don't care about. I love that the others take care of and the credit card people to be called.
Dear Ms. O'Connor ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
This is a program you can count on to get you out of debt. So glad I turned to you for help! This was a quick way to get financial help and out of debt. I love how I can get on line and see my progress and the length it will take to get from underneath all the debt. I also like how positive the company is.
Reviewed July 21, 2017
I have had a great experience with Freedom Debt. It was the best thing I could have ever done a huge relief!!! Glad that I made the call and in a year I will be debt free which is an amazing feeling!!! Everyone that I have talk to is so helpful!!!
Reviewed July 21, 2017
I'm very happy to have found this place and taken part of their program. It is a slow process to better myself but as time goes on I'm starting to see and feel the pressure off my shoulders. The journey is still ongoing but I'm happy they're still right there to help guide me every step of the way.
Reviewed July 21, 2017
Positive reaction with every call. Reaching my goal of pay off my cards. See the end in sight of paying off bills. Working with creditors and no more nasty calls. Polite. They answer my questions. Happy with service. Hope to see improved credit score.
Reviewed July 21, 2017
You guys are great to work with. Very helpful and very understanding. We have told lots of people about how good you have been. About 2 years ago we started with another outfit. They were just ripping us off. Our bank went after them and got our money back. Have no complaints at all about your outfit.
Reviewed July 21, 2017
Before FDR I had no hope in becoming debt free, at least within the next 20 years. NOW, I can look forward to financial freedom and success in less than 3 years! The "Relief" in their name is so appropriate. They have literally taken a huge load of stress off my shoulders knowing that I am on track to be debt free sooner than later. The staff at FDR is always super friendly and they do a great job at explaining things you may not understand! I HIGHLY recommend FDR if you are in way over your head in debt and could really use some hope in your life! The satisfaction of receiving the notification that you have successfully paid off an entire bill (that would have taken you 10 years if not more), is the greatest feeling ever!
Reviewed July 21, 2017
Very helpful. Take the legal support when you sign up. Just a little bit more per month. Would recommend this program/company to any one. My debt has gone down significantly since starting almost a year ago. Thank you, Accounts are down.
Reviewed July 21, 2017
Freedom Debt has been great at helping me resolve my debt... they are always there to answer questions or help you in any way... the Freedom staff have been friendly when I have talked to them... I like the Freedom Debt client board online cause I can always check my progress...
Reviewed July 21, 2017
My wife and I have been very grateful for the progress made on all but our last outstanding debt (with Target). Overall, this has been a very good experience, but we are disappointed that, despite numerous phone calls, there has been no progress in the last 8 months.
Reviewed July 21, 2017
Since joining FDR I could not be more pleased. They have helped me so much with my financial issues. I would recommend this program to anyone, not only my friends that find themselves in financial stress. Thanks FDR for all you do for me.
Reviewed July 21, 2017
My experience has really been great. After trying to pay my debt I found myself getting further in debt. I can't believe in just a few months my debt is finally paid. All I can say is thank you guys for helping restore my credit.
Reviewed July 21, 2017
I regret getting into this program! It has not been as helpful as I was under the impression it would be. It has caused me more headaches than if I just wouldn't handled my creditors myself. Plus, it doesn't prevent you from having creditors take you to court and the lawyers will only help you if you have even more money to fork over so I have been on my own even though I'm paying a nice sum to the program every month.
Dear Ms. Conway ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
This program has gone extremely well for us. All agents have been responsive, accurate, polite, and respectful. I'm very happy that I chose Freedom Debt Relief over the other companies available. The online tools provided are great for keeping track of your progress...
Reviewed July 21, 2017
FDR helped me clear up what seemed to be impossible. Customer service was great. They kept me up to date on my progress via the Client Dashboard. The negotiations were always approved by me before finalized. I'm grateful they were here to help me.
Reviewed July 21, 2017
Happy so far with the way things are going. Although a little concerned with NLG when asked about Capital One and getting it resolved so C+ can pay them off. Some of the people in your customer service could use a little work. One girl I talked to acted like she didn't know what she was doing when I asked her to process my payment early.
Reviewed July 21, 2017
When I first signed up for this program I was very excited to know that I was going to be debt free very soon. I should have filed bankruptcy!! I have this program over my head until all of my accounts are settled. Your monthly payment is what they use to build your account. Once it gets to be at 25% of one of your debts that's when they start to settle and that takes forever. I recently tried to get prequalified for a house and my credit is not very good and the monthly payment that goes to FDR only granted me $110k. You can't buy a nice home with that. If I didn't have FDR over my head. They would have granted me a lot more. I have put several thousand dollars on my account to try and settle all my accounts to get out of the program and it does seem to help. Very dissatisfied customer!
Hello Mr. Jones,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
This team works well on my behalf and I am thankful for the abilities to become debt less sooner than I would have on my own. I don't get very many calls from creditors so I know that the system is working on my behalf. I settled quite a few accounts since starting.
Reviewed July 21, 2017
I am very happy with your customer service. I get good information when I call all employees have a great help to me. My experience with you great. I will recommend to all people who are in financial problems. Thanks to you I sleep good now. I am focusing on my life thanks to you.
Reviewed July 21, 2017
Thanks for helping me! I'm so glad I signed up with you guys! You are helping me get my life back on track! I would recommend this program to anyone! You guys have been absolutely amazing! I wish I would of heard of your program a long time ago! Thanks again!
Reviewed July 21, 2017
Everyone I have dealt with in FDR has been nothing but helpful with everything. My debt is getting resolved and the dashboard is great in order to see progress! Whenever I have an issue and I email FDR they get back to me immediately and quickly!
Reviewed July 21, 2017
My debt was beyond my control anymore. It happens to a lot of people. I had a great paying job, paid my bills, no problem. Then I was let go of that great paying job and had to take a pay cut of $6 an hour. That hurt my bank account badly. Thanks to Freedom Debt Relief my finances are slowly but surely getting much better. They have made great debt settlements for me. And Now I know in a few short years, my credit will be back to Good!
Reviewed July 21, 2017
I have been very impressed with Freedom Debt Relief from the beginning. Including when I started from the very beginning with the Rep: Angel **- Freedom Debt Relief. She was awesome, not judgemental and was very helpful. I appreciate everything that has been done so far for me at Freedom Debt Relief.
Reviewed July 21, 2017
Thank you so much Zina ** and Randall **. I would definitely recommend you to people who need debt relief.
Reviewed July 21, 2017
It was wonderful having the worry and frustration of dealing with debt collectors away from me. I don't think I could have managed the same settlements they did. Thank you for removing the stress from me. At first I thought it was too good to be true but you proved otherwise.
Reviewed July 21, 2017
Go with Freedom Financial if you need to get rid of debt. Good people. They're kind and very helpful. And they do what they say. Get you out of debt. They're very helpful, explain every step they're doing. Never do anything until they consult with you first. Thanks FDR.
Reviewed July 21, 2017
I filled out all of the necessary paperwork and mailed it to them, they took over my situation, covered everything, sent me messages as needed, and I am feeling wonderful about this team of very helpful and caring people who helped me during my rough time.
Reviewed July 21, 2017
They have helped me with any questions and concerns I have had. Was concerned with a few things but after talking to them I felt that I understood what my concerns were. They also keep me informed on what's happening as we go along too.
Reviewed July 21, 2017
Everyone I have spoken with has always been so positive and helpful. No issues or problems! I am looking forward to the time when my cc bills will be gone! Thanks to Freedom Finance it doesn't look that far away! It is a struggle sometimes, but I know it can be done with their help.
Reviewed July 21, 2017
Updated on 06/16/2021: Freedom Debt Relief took my debts and negotiated them for me, and it has been working out good. What I learned from this is it will hurt your credit when you first start it, and then you have to rebuild your credit over time. That was not explained at the beginning, but you live and learn. Other than that, it has been professional, reputable, outstanding, and Freedom does what you expect them to do for you. I got a year to go and I'll be done.
Original review: Everyone I talk to is very helpful and cares about your accounts and works with you to get everything done for you. The account you have on their website is very good but could have a little bit more information and print-ability ease for you.
Reviewed July 21, 2017
I've been very pleased with their service! With their help, I can finally see a light at the end of the tunnel! Thank you Freedom! I would recommend that anyone in debt as much as we were, to be sure and give them a call! Don't keep worrying yourself anymore! Call them now!
Reviewed July 21, 2017
Since the very beginning of this process, everyone has been extremely helpful, and they made me feel like someone was in my corner to help me get out of this financial pit I was in. Every time I have a question or an issue, someone has taken the time to explain how to resolve it. They have been understanding at all times, and eased some of the anxiousness that comes when new issues arise. I would tell anyone that needed this type of service to check out Freedom Debt Relief first.
Reviewed July 21, 2017
When I made the decision to call Freedom it was with the encouragement of a friend. I was in a terrible place financially and didn't know where to turn to for help. Freedom was very helpful in explaining the process and very helpful and professional whenever I called to ask a question. Their response time was always fast. They were a lifeline for me.
Reviewed July 21, 2017
Everyone is always pleasant and helpful. I am always informed about my pay-offs. I would recommend Freedom to anyone who is serious about becoming debt-free. Joining Freedom was the best decision that I have made in order to become debt free.
Reviewed July 21, 2017
This have been a extraordinary experience!!! In about one more year, I'll be debt free!!! Feel very happy and grateful. Thank you Freedom Debt Relief. Have been a team effort. I've recommended and keep doing it. I was tired of credit cards debt and no other financial Co. offer me the solution and you FDR did. Again Thank you so much for your hard work contacting my creditors and a happy ending.
Reviewed July 21, 2017
Great service!!! It feels so good knowing that things are looking up in my life. This program and the people working for them have been very good. Three of my accounts have been paid and a few others have agreements. I'm very pleased how fast things are moving and how FDR keeps me informed. The best move that I have made was making the phone call to them... THANK YOU FDR.
Reviewed July 21, 2017
Unfortunately my husband and I had to resort to this process for many reasons, some our fault and some not within our control. FDR was and is awesome through the entire process. We are hopeful that at the end of all this, our credit will recover and we will be debt free just in time to retire. I appreciate the friendliness, professionalism and all the people who talked us through this at every turn.
Reviewed July 21, 2017
In a very timely manner my debts have been settled for much less than what I owed. I also appreciate the detailed explanations from your staff to help me understand how the program works. Anytime I had questions and called to ask, I received professional and clear support.
Reviewed July 21, 2017
NLLG settled an account and FDR charges me fees!!! FDR did nothing, should not be any fees! Thinking of leaving FDR. Why should you get over $1000 when you did nothing? All you're doing is sending monthly checks. You should be getting no fees.
Hello Mr. McConnell,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I have had nothing but good experiences with your company. They are always kind, courteous, and explain what is going on with my account. The dashboard is also very helpful, shows exactly what is going on with my account. Again nothing but good things and helpful people. I would highly recommend to anyone who needs financial peace of mind.
Reviewed July 21, 2017
This is a good place to go to if you are ever in need of getting out of debt. True to their word. I would recommend them to anyone who need help. I was leery at first, but once I found out that they are who they say they are. They are very trustworthy company.
Reviewed July 21, 2017
We couldn't be happier with the kind and courteous service FDR has rendered. Each time we've called with a question or requesting an explanation we've been met with an agent that seemed more than willing to comply. Thank you, FDR.
Reviewed July 21, 2017
They helped me. Great. It a great company. They resolved many of my debts in a timely manner and quick. Some more than others. I would recommend this company to all that needs help in time of need with their money problems.
Reviewed July 21, 2017
I feel they have done a remarkable job in resolving my debts. They basically were able to bring down everything by half. However I feel in some cases, they could of done better, especially on the lower cards. It seems as a standard procedure they tell you agreements have come in for half the amounts. The other question I have is, why they keep going up on the deadline date as opposed to sticking with the original agreement. I will have to call them on this... My agreement was for May 2018, and the info I get is that all will be done by Oct 2019???
Reviewed July 21, 2017
No matter how minor or major my concerns were answered. Representatives are always kind and helpful. I am finally feeling like I will be free from my debts. They even are working with my college loan that no one else would.
Reviewed July 21, 2017
I have been very happy with the quickness of the response from the staff of FDR and the legal help! The emails/ tools provide a lot information in them in helping me figure the ways to improve how I spend and save money to keep this financial burden from happening again!
Reviewed July 21, 2017
This program was not about all the advertisement they had, I was really impressed with the genuine customer service I have received, Every phone call I made to them I have spoken with very knowledgeable people, very understanding and, I did not feel they were trying to rush me off the phone. I would very much recommend, if not have anyone who wants to get out of debt call them at least speak with them.
Reviewed July 21, 2017
I just started with the process and so far everything is going great. They have been very quick with making settlement that have been more than fair. It will feel great to have credit back. I would more than happy to recommend a friend to have their debt.
Reviewed July 21, 2017
Has been a good one. Things have worked out just fine. I feel that have really have tried to help me. I would like to thank them very much. I truly believe that they had my interest. If I had to do it all over again I would like to do it with Freedom Debt Relief.
Dear Mr. Howell,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
This organization (company) is wonderful. They are helping me to eliminate my debt just like they promised. They keep me well informed throughout the entire process. I couldn't be more pleased with the progress they are making. Thank you Freedom Debt Relief!!
Reviewed July 21, 2017
Losing your job, no matter the circumstances is devastating on all levels. I was the type of person to squirrel away $100 or $200 in savings for a "rainy day". I didn't anticipate that I would be jobless for over 6 months. I have a wife and, not one, but two autistic children. We had to rely on credit cards just to survive our bills and eat. Fortunately, I spoke to the people at FDR. The plan was simple enough, but what struck me was the caring and humanity of my rep. Listen to me... Just get the info from these great people. Work the plan, and breathe and relax. It will all be so much better before long.
Reviewed July 21, 2017
I like the way that every thing is handled so far, a great help to me at this time in my life, with going thru a long divorce that has taken over a year to get in which I got all the bills, Freedom Debt Relief is giving my freedom back to take better control of my life. Thank to everybody at Freedom.
Reviewed July 21, 2017
They have did a really good job for me so far, would recommend anyone who has credit card problem to talk to them. They have paid several cards for me and are working on the others. I would highly recommend them to anyone, easy to contact and respond back in timely manner.
Reviewed July 21, 2017
Every step of the way Freedom Debt Relief has treated our debt as if it were their own. They have taught us to relax, understand the process, and kept us on track. We chose to elect National Litigation Law Group, which has additionally reduced our burden. To this end, we are much closer to being debt free than we ever could have done on our own. Our debt would have followed past our retirement and possibly left us bankrupt.
Reviewed July 21, 2017
I must say that I have never called FDR and been dissatisfied with the care and treatment I have received for anyone who answers the phone. They have all been knowledgeable about the procedure and polite and respectful. I don't know where you found so many kind people.
Reviewed July 21, 2017
I have only been with Freedom Financial for about seven months and could not be happier with the success rate. They have managed to fully settle four of my credit card debts to date and have many that are pending. Great customer service if you have a question. I would highly recommend to anyone who is losing sleep with drowning credit card debt.
Reviewed July 21, 2017
I am very pleased with how FDR handled my debt and worked with me any time I was in a pinch. They were very understandable about my situation. I was debt free in 3.5 years instead of 40. If I ever need them again I know they will be the 1st I call.
Reviewed July 21, 2017
The company is very informative and always provides updated thoughts and ideas for the best interest of their clients. The tools provided by Freedom Debt Relief are user-friendly and the alerts provided allows us the power or empowerment to make decisions on the settlement. Thanks for being there during these trying times!!!
Reviewed July 21, 2017
When you need to speak to an agent, they never intimidate you. The computer programming is friendly. You are always reminded when payment has posted. The graphs and charts are very useful. You are easy to log-in on the program. You seem to be very excellent at structuring the debt owed.
Reviewed July 21, 2017
I have had a positive experience with Freedom Debt. Any questions I have, they have answered and they keep me up to date with the progress they are making. I am very satisfied and would recommend this company to family and friends who are in credit card debt.
Reviewed July 21, 2017
Freedom Debt Relief was a big help and it was a peace of mind that soon I was going to be debt-free and I was able to see the light at the end of the tunnel. With Freedom Debt Relief, everything was so easy and they made everything so simple. I would definitely recommend to my closest friends and family.
Reviewed July 21, 2017
Everyone I have spoken with were so nice. They are always upbeat and happy to help. I was so down when I first called thinking I had failed somewhere with my finances. They made me feel it was OK and wanted me to get out of debt.
Reviewed July 21, 2017
My experience with Freedom Debt Relief has been excellent, I have been in this program for almost a year and your company has resolved 2 major credit cards of mine and 2 other small ones, I still have a little ways to go but they are getting paid off quicker than I could of done. My credit rating was good before I started this program but I was paying the minimum and getting nowhere, now I am seeing a light at the end of the tunnel, I am looking forward to the day I am debt free and my credit rating is back in good standing! Ty for all your help.
Reviewed July 21, 2017
I feel like I am getting my life back under control, every time I have called they are very reassuring that I am doing the right thing and the amount I owe is going down. Thank you for helping me through this part of my life that was just so overwhelming.
Reviewed July 21, 2017
Thank you FDR. They settled with Citibank and saved me over 8000 dollars and with that same timeframe, I settled with Chase and saved a little over 2000. I have also made a settlement with Synchrony Bank and saved me 3000. Without FDR, I would still be struggling to pay my bills.
Reviewed July 21, 2017
I would recommend Freedom Debt to anybody. They are very helpful and are helping my family get out of debt. We are able to breathe now! We were struggling to make ends meet. Basically living from pay to pay and not having anything left over!
Reviewed July 21, 2017
Debt can be crippling. Once you're on the gerbil wheel of debt, you become servant to your lenders. Payday becomes transfer day. Working seems to be for nothing. Freedom Debt Relief is helping me get my life back. When you are ready to truly get out from under it, to be free, they are ready to help guide you through to debt freedom.
Reviewed July 21, 2017
I have been in the program for almost a year. They have settled debts with one loan and two credit cards and are working with the litigation of another credit card. I would say so far it has been a good experience working with this company. I am slowly getting out of debt.
Reviewed July 21, 2017
Freedom Financial Debt Relief program thus far has provided me a comfortable and proficient means of relieving my debts in a professional manner. This process has shown me a responsible means of managing money, given me incentive to utilize cash vs. credit to making purchases and helped me to improve my credit scores overall.
Reviewed July 21, 2017
Very professional and high-quality service. These people know what they're doing and with it a bit more time they are turning my credit history from negative to positive. I will highly recommend this company for people in need to straighten out their credit.
Reviewed July 21, 2017
Still awaiting the resolution of and subsequent finale of the process and so far there has been a great reduction in my debt, which is still pending for the last few months. I have returned the documents for the completion of the process but so far still unsure of the loan that is no longer needed.
Dear Mr. Robbins,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
Like your program, although fees are a bit high. Resolved one account within 3 months. I would definitely and highly recommend you to my friends and relatives. Bravo and THANK you. Hope to be debt free soon. I only wish that I would have found you earlier.
Reviewed July 21, 2017
High debt on multiple credit cards put me into a debt vortex that I could not pull out of. I had income and good credit and did not want to file Bankruptcy. FDR is working for me and has given me my life back. I am with them on a five year program which started 17 months ago. FDR is professional in all aspects of their business. Their Website shows my accounts paid off, being paid off and being negotiated. FDR handles all contact with my creditors. The FDR business model is simple, consistent, effective for me and for my creditors. The success keeps me in a budget and encourages me to work harder to get all debt settled. All of my experiences with FDR have been good.
Reviewed July 21, 2017
So far Freedom Debt Relief has kept their word on helping me bring my debt down by settling the amount owed to a lesser amount and paying the creditors as negotiated until settlement is paid off. I've done my part in having the funds to help them help me with a reasonable price. I pay in the beginning of the month and middle. I can't wait for it to be over and done with. Thank you.
Reviewed July 21, 2017
Freedom Debt Relief has been so helpful. I was laid off never expecting it. At the time making good money and had to take a lower paying job. I now feel I don't have to worry and stress because of the great job Freedom Debt has done for me.
Reviewed July 21, 2017
Updated on 11/14/2019: Things went great with Freedom Debt Relief. The reps did an awesome job and the service was professional. They were very easy to get in contact with and they took care of everything directly. Completing the program changed everything.
Original Review: Anytime someone chooses this path they will have concerns. Freedom Debt has made it a little easier. I have no other way to say how this has gone. Sometimes it seem too slow. But I know they are working on my behalf. Time seems to stand still when there is no word on the other accounts.
Reviewed July 21, 2017
FDR is a doing wonderful job on my behalf. I trust them. I recommend them extensively to many. I know the team is reliable, very good negotiators. I know soon I will be debt free. It's one of the greatest feelings anyone would wants to have. Great job FDR.
Reviewed July 21, 2017
Completely helpful and very understanding of my situation. Didn't make me feel worthless or like a loser and actually made me feel like I could fix things and see the light at the end of a very dark tunnel. The resources are very helpful and the customer service is beyond words.
Reviewed July 21, 2017
This program has been great for me. I wish their fees weren't so high on each settlement, but I realize they have to make money helping me. Unless you have money to keep adding to your account, it will be a very long process getting bills paid off. All in all, I am glad I enrolled in the program.
Reviewed July 21, 2017
I'm very happy with my program. I plan to refer other customer once my program is finish. Thanks for you helping with getting my credit back in order. I wish I had shared this program with a friend who filed bankruptcy.
Reviewed July 21, 2017
I feel that this was the step that I needed at this time in my life. We had tried a few different methods of debt reduction up until now and were making a little headway but not much. When I called I had a lot of reservations and the representative was able to answer all of my questions and help me make sense of what was going on in my life financially and what my future could be. Even the representatives that I have spoken to since starting have been very helpful and have given an honest and complete review of what could happen, what to expect, and what they would encourage that I do. I would, and have, recommended this service to others.
Reviewed July 21, 2017
So far I'm very pleased with the experience and happy that bills are getting resolved. I appreciate all the help, kindness and respect that the team has shown me. I know that this process takes time but things are getting knocked out and taken care of.
Reviewed July 21, 2017
The information received when signing up was very specific. I knew what to expect at each step! The wait on the negotiations is the longest but I am pleased with the results so far. I look forward to the next few months to watch my debt dwindle. I celebrate after each completion.
Reviewed July 21, 2017
I have been with this company for less than a year and already six of my seven bills have been resolved. This company has saved me a lot of money and a lot of years of only paying the minimum payment. Being a college student, it is very easy to charge everything, but it is even easier to fall behind and never get caught back up. Thank you Freedom Financial for allowing me to breathe again and feel free from all my debt.
Reviewed July 21, 2017
I was so happy I called the minute they picked up the phone. I knew I had called the right people to help me. They seem to understand what I was going thru before I even said it. You will be so happy you called, you have nothing to lose and so much to gain. CALL THEM.
Reviewed July 21, 2017
Everything has been what was explained to me except for the fact that when a debt has been settled the amount that was saved between the original balance and what Freedom negotiated has to be claimed as income when filing taxes. This should be explained during the original discussion with the consultants.
Hello Ms. Wirick,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
My experience has been great so far. Before Freedom Debt I stayed stressed out and worried about how I was going to get out of debt. I lost a lot of sleep. After talking to Freedom Debt and hearing my options on how to get debt free I have begun to take back some control in my financial life and I feel much better since joining. I would recommend Freedom Debt Relief to anyone that was in the shape I was in.
Reviewed July 21, 2017
Our credit is very important to us and this is helping to ensure that all is being done to take care of this. The only issue is it seems slow to get started. We are seeing our scores going back up which is a great thing.
Reviewed July 21, 2017
Before I called. I researched Freedom Debt Relief online and found they were rated #1. They have been so professional, reassuring and helpful every step of the way! Even when I panicked that things weren't moving fast enough, they were there to explain the process and keep me on track. Although being in this situation has been devastating to my morale, their constant contact by email or texts, reminds me I'm not alone in this! I'm glad I chose Freedom Debt Relief and I refer others to them that are experiencing the same overwhelming feeling of too much DEBT!
Reviewed July 21, 2017
Positive results with one phone call after making three phone calls. Started off fast and had a good experience, but then slowed down. The dashboard sometimes does not show correct information. Several calls to get this information corrected, and still does not show correct information on one of my accounts.
Reviewed July 21, 2017
They have kept us informed as to what was happening. Cleared two accounts quicker than expected. Answered all my questions in a timely manner. They have relieved most of my stress, as for getting out of debt. Have no regrets in taking this step using them for debt relief program.
Reviewed July 21, 2017
Freedom Debt Relief program is a very program in helping customer solve their financial problems and I highly recommend this program to my friends and family members. In few more years all credit card balances will be paid through FDR.
Reviewed July 21, 2017
Removing cc debt that has accrued over a decade is a difficult task, but with FDR in our corner working with and for us we will get to our end goal (c.f. debt free). Very helpful and supportive staff... No guilt feelings at all (even though there should be), just positive movement toward a final goal.
Reviewed July 21, 2017
I couldn't been happier for the help they gave me. The people who worked with me are absolutely helpful and the most friendliest people I could ever encounter, very professional and I'm in more peace of mind I have ever been!!! Thank you Freedom Debt Relief!!!
Reviewed July 21, 2017
I've never not paid my bills so watching my credit score fall has been hard. I had a lot of debt and slowly it's getting paid off. I'm feeling better about the whole thing and I'm glad I signed on for it.
Reviewed July 21, 2017
FDR is just that, Relief! I spent a couple of hours on the phone with one of their specialists and immediately felt better about my debt. I've already paid 2 cards off and it's only been a couple of months. Best call I made.
Reviewed July 21, 2017
I feel like a large burden has been lifted from my shoulder. I am on my way to a new start in my life. I do not have to worry where the money will come from to pay my bills. I am ever grateful to Freedom Debt Relief. Thank you!!!
Reviewed July 21, 2017
Everyone I have spoke with has been so informative and helpful. The patience, understanding and knowledge by everyone is Great. The rapid response I have received is outstanding. Talking to a live person every time I call is so nice and they talk to you in a courteous manner.
Reviewed July 21, 2017
You have a great team of employees. Very professional and knowledgeable. I had a good experience with every employee. I would definitely recommend your service to a friend and family member. Your notification process is excellent. I do not recommend any changes.
Reviewed July 21, 2017
Been with them 7 months and there are still creditors who have not received any payments. Thought that everyone would at least have received at least one payment. Customer service is pretty friendly and the tools and resources are OK.
Dear Ms. Morris,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I am using the service to reduce my debt so I can be debt free well as much as possible. It has helped me look at spending, there should be classes in high school about spending habits and outcomes. My eyes are a little more open.
Reviewed July 21, 2017
I would like to commend your customer Service and all Reps I talk to during my experience with FDR. Everyone has been cordial and explained things to me even though I was calling very often. I was afraid I got into to something I should not have. I truly have to say my thoughts were totally wrong. The service is excellent. I would surely recommend your company to someone in need. Truly thank you.
Reviewed July 21, 2017
I felt as if I was never going to get out of debt. I called Freedom Debt Relief and began the process. It wasn't free by any means, but I'm very glad I did it because I would never have been able to do it on my own. A great weight has been lifted from my shoulders. Thank you FDR.
Reviewed July 21, 2017
I could not be happier with Freedom, customer service is great, so and explain things well. I am so happy I decided to let them take over our debt, it has been about a year and our credit score is already rising, due to them having paid off some of our credit cards. If you are having difficulty paying your bills, go with Freedom, you won't be sorry.
Reviewed July 21, 2017
I was very surprised how you got it as low as you did thank you. My experience with you have been great. I'm so happy I called when I did. I've talked to a couple of my friends about how much you're helping me out. Once again thank you so much. Started getting back on track.
Reviewed July 21, 2017
Debt Relief for Me = peace of mind. I don't know how I could handle my DEBT without Freedom's help. I was struggling and about to reach the end of my rope. When I saw their ad something took over me, and I just reached for my phone and made the call. After that I took a big breath and I felt relieved for the first time in years. THANK YOU DEBT RELIEF!!! You are a lifesaver.
Reviewed July 21, 2017
I find that the Fees that you charge at between 17% and 19% are excessive and should be addressed. One of the accounts I sent you the bank settlement information and you just canned the info and charged me almost a $1000.
Dear Mr. Bultman,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
I am very happy that I decided to have FDR help me with my debt. I would definitely recommend them for anyone that has a financial debt that they need help to resolve. I was way over my head making only the minimum payments and getting nowhere. Now with the help of FDR, I have paid off about 30% of my debt and am looking forward to finishing the program and being debt free. Thank you FDR.
Reviewed July 21, 2017
100% would recommend!! Wish I had signed up earlier to this program. Outstanding! From the first day everyone has been so helpful. It is so easy to access the progress dashboard, I never thought I would be out of debt. Wonderful program.
Reviewed July 21, 2017
Wished I had done this sooner... Freedom lives up to its advertising and am seeing real progress... am not being hassled by creditors. And the legal service seemed to have handled a potential issue satisfactorily. The initial registration process was simple and the counselor was knowledgeable and answered all my questions.
Reviewed July 21, 2017
Thank you for helping us!! Very helpful explaining everything. We also like the calls you make to help us through the process. I like the dashboard to keep track of where you are at in the process. Thanks so much.
Reviewed July 21, 2017
I signed up in May 2016 and have been very please with the settlements made thus far. When I call, they quickly answer all my questions and let me have peace of mind. Freedom Debt Relief is a great alternative to get out of debt and not have to file bankruptcy or any other legal action.
Reviewed July 21, 2017
They have done everything that was promised right from the beginning of signing up for help. To this day I have no complaints, every question every issue with creditors has been taking care including be sued by a creditor. Freedom has reduced my debt.
Reviewed July 21, 2017
The team helps quickly, accurately, and professionally to get your financial situation back on track. They keep you updated every step of the way. Their legal team takes over when necessary and handles that end of it completely with as little amount of contact from creditors with you as possible. They also are swift, courteous, and very professional. Both teams always gets your okay before proceeding with settlements.
Reviewed July 21, 2017
Freedom Debt Relief has been professional and extremely helpful from the first day I called them. In every way, they took their time to make sure all of my questions were answered and didn't make me feel terrible about my finances but help me every step of the way.
Reviewed July 21, 2017
I met with an exceptional organization who provided me a secure feeling of finally being in control of my financial status. The organization is able to provide you with options on how to be debt free in as little time as possible. Everything was explained until I truly understood how the program works to assist me in becoming financially stable.
Reviewed July 21, 2017
The company is very transparent. If any questions they're willing to answer them. I've had no problems. I would definitely tell my friends if they needed help to contact Freedom. Customer service is wonderful. They're willing to answer any question I have. And if I need to email him about other customers here they're willing to take care of it really fast.
Reviewed July 21, 2017
Any phone calls that I have had with questions or a problem I was having, EVERYONE I have spoken to was very helpful, kind, and pleasant. It means a lot when you're in a bad situation and someone is nice and helps you try to find some answers. This process of my debt was made better because of nice helpful people.
Reviewed July 21, 2017
Very easy company to work with. Keeps your mind at ease when you have a huge company working for you. They are saving me over 100k on my interest. Who could not be happy with that. Looking forward to my completion date.
Reviewed July 21, 2017
The people at Freedom have been wonderful to deal with. They have helped me throughout the process. They are available at all times of the day and are more than willing to answer any questions that I have had. With their help, I am moving toward being debt free.
Reviewed July 21, 2017
I have been with Freedom Debt Relief for a little over a year now, and since joining their program they have paid off 1 debt, and have 4-5 other debts that have reached settlement and are being paid off in monthly installments. Freedom's team is also in the process of negotiating my last several now! Until I've joined Freedom, I was struggling through a very difficult financial hardship, while I am under, I did not feel there was any hope of ever resolving my debt. Thanks to their great program and the agents who work hard to help you, I now can almost see the light at the end of the tunnel.
Thanks Freedom for everything you have and continue to do to help me satisfy the rest of my outstanding debt. You are a remarkable company and I would definitely recommend anyone having a difficult time financially to join your program and experience the quick and fast resolution of your debt, peace of mind and help relief of stress it puts you under, like you so graciously have given to me. Thank you...
Reviewed July 21, 2017
It's the best thing I ever did. It was one big worry taken off my chest. I would recommend this company to everyone. The best thing about it no bill collectors are hunting me down. Freedom does all the work for me. And I'm getting out of debt. It's awesome.
Reviewed July 21, 2017
Been in the program for a year now. I've paid over $7,000 dollars. Only two of my accounts are receiving payments that total under $50.00 a month. I realize there are fees associated with the service but I would think it would be more beneficial to pay off my creditors first, then apply to the fee for services. Not really sure if the lawyer services are necessary, but I do have one creditor that has stated that "there are other avenues available to pursue to obtain payment". I'll see what that means in the near future.
Hello Mr. Rinkewich,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
At when I enter the program it was all good conversation but I have had some rocky moment where account I owed nothing to were closed by Comenity according to them at your request. Those account are still closed even after numerous of letters. I have ToysRUs, who calls my house at least 9 times a day starting at 8 am 'til 9 pm everyday. They say they not heard from you all. I have given them small Amt but now I have gotten a certified letter threatening to take other action. Need your help. Please.
Hello Ms. Johnson,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
My employer was hit by the cyber attack on 6/27 which affected my receiving the correct salary, causing insufficient funds to pay my automatic withdrawals. After talking to an agent at FDR, I felt confident that they would give me time to pay.
Reviewed July 21, 2017
I was told they would negotiate my accounts within 6 months and there would be a dip in my credit score that would recover once negotiations were complete. It's been a year and they have negotiated only three settlements. I now have 6 collections against me and my credit has plummeted. They won't work out a settlement until the money is in your account even though you have an agreed payment plan. All I worked for over years is destroyed. You may as well negotiate settlements on your own.
Dear Wanda ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
This is the best decision I have made regarding my finances. I thought Freedom would draft my money and take their money off the top. Nope the money goes to the creditors and I see great progress. I really appreciate all that has been done so far in assisting me.
Reviewed July 21, 2017
Everyone I had spoken to was very helpful and I loved the fact that they walk you by step by step and explain everything to you, down to the little details. Not only am I looking forward to finishing and paying everything off faster, but if I have any questions or concerns along the way, I know that they will be answered.
Reviewed July 21, 2017
I cannot express the joy and happiness of having such a reliable and efficient group. They have really helped me to save a lot with my debt. Their system and website are easy to access. They do whatever they say they will. This is the only group I will recommend.
Reviewed July 21, 2017
I am thankful there is a Freedom Debt Relief that helps us go through our debts and slowly paying them off. All I have to do is take care of my monthly deposit and they take care of the rest. So much easier for me to budget my paycheck.
Reviewed July 21, 2017
Each time that I have tried to contact someone at FDR, I have either gotten no response from email, or voicemail for quite a while. My original correspondent is very hard to reach, and FDR never informed me of other correspondents to call.
Hello Mr. Velez,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2017
Anyone we talked to seemed to genuinely want to help us. We feel that as far as debt relief businesses go, we chose the right one. Whenever I called, I always got a reasonable answer from your customer service team. Also were always helpful when we ran into a problem with the computer.
Reviewed July 21, 2017
Would be in a worse situation without being assisted in repayments by Freedom Debt Relief. Am very glad I found this company for my financial problems. Hope that once I am finish with my repayments that I will not be requiring assistance from Freedom Debt Relief, but will use again in the future if needed. I really appreciate the help and assistance that they have given me.
Reviewed July 21, 2017
Everyone at FDR is very friendly and professional. I have not encountered a problem with anything. The client dashboard is very easy to understand and simplifies everything, to where I really do not need to speak with anyone about my accounts. I know which accounts are being paid, how much is being paid, and the duration that was negotiated. It's all right there.
Reviewed July 21, 2017
I was so surprise to see this account done so fast because I thought it was going to take a least 3 years to finish, but that didn't happen that way and I was very please that I had good people to handle my account. I want to thank everyone that handle my account.
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