Freedom Debt Relief Reviews

Roy ** was my initial contact for getting started with FDR, from the first phone call with information and explaining the program through the registration process and document signing. He is excellent listener and is very genuine in his efforts to provide the best customer service experience. I am very relieved to have found FDR and can't thank him enough.

I signed up, there hasn’t been a lot of contact and my answers to my questions have not been received. I get messages to pay my first install when I already did. It doesn’t seem like the people on the phone understand your situation. Feeling uneasy but hopeful! The man who i signed up with hasn’t wrote me back since Thursday about a question I had, so the reviews that after you sign up, you are forgotten seems to be true! :-(

Happy with my service. Anytime I have a question they are quick to answer and help out. Always are kind and let me know how the process works. Love my decision to go with FDr and would recommend their service to anyone. Excited for my journey and cannot wait For my debt to get fixed.

Freedom debt relief has withdrawn my first payment recently and I have noticed that in my dedicated account that I have a negative balance nearly -30.00 even though I gave up over one hundred dollars. I hope that one day this Freedom debt relief will begin to use the money that I have been sending for my debts. And then I will be even happier with Freedom debt relief.

They explain the program and how it can help you eliminate debt. The process to accept a negotiated settlement is quick and easy. Their customer support reps are very friendly and helpful. I would highly recommend FDR to eliminate debt, while saving money doing it. To this point, the program has been no stress.

New client learning the ropes, like to be able to talk to a person more. Especially in the beginning. A need to know credit company's tricks. But so far everyone I worked has been very nice and helpful. I hope this is a short and painless process to a good credit score. Let's get this done.

FDR Has been very honest and communicates with me all the time. I am still struggling but determined to meet my obligations and am taking steps to make it somewhat more manageable. I appreciate FDR's assistance and suggestions. I am glad I finally realized I could not continue without the planning and structure that FDR brings. Thank You.

My life has changed and I feel in charge of my debt/money. My friend started with them first and it made me want to try this. I felt comfortable knowing someone I knew trusted this company. I can’t believe how far I’ve come in about 6/7 months. I have one card almost completely paid off and another one on the way.

I have just begun my journey with FDR thus I haven’t experienced the promised results yet. However, they were able to reduce the amount of money that needs to be put towards my monthly credit card bills. Also, the case workers and all involved with the daily functioning of my case are knowledgeable and have all been kind, open, straightforward and helpful.

This will take patience as the creditors continue to contact me and it's difficult not responding and making payments, but I can't say that I wasn't warned. I will try to stay with the program and continue to review the dashboard to monitor the progress of the payments and counsel of the program.

The Customer Service agents are helpful and provide all of the information needed. The transition between one agent to another was seamless and follow up happened easily. I would recommend this organization for a debt relief option. Thank you for your help! I'm sure others will have a good experience as well.

I am very dissatisfied with customer service. I have been sued by Discover, and your lack of following up with your legal team, and following up with my questions regarding my deposit amount, to see if the settlement is feasible is frustrating. You take money for your service fees without earning it.

Estimate figure for program $ 17000.00 off. When you can’t afford monthly note this is not the program. $41000.00 Estimated finished at $57000.00. Forced to pay $2900.00 for 10 months plus monthly payment $720. Totaling $3620.00. Put in hardship no matter which way I would have went, but wouldn’t have to spend $57000.

I'm not even a month into the debt relief program yet, so we'll see how it goes. What I can say, is the time and patience and compassion that I received from the people at Freedom was amazing. I can't tell you the stress that was removed from my life by accepting their help. I hope the process remains this smooth.

Thank you for the Customer Service. It's the most important thing. Shawn was very nice and understanding of my situation. I appreciate that. Customer Service is a gift and I appreciate it very much. Thank you and have a very nice day. I'm hoping to get everything under control and come out of being homeless. I call it camping in my SUV. Hehehe

I stayed awake a lot of nights wondering how will I survive with all my credit card debt living on SS, but I decided to call Freedom Debt Relief and found peace of mind and friendly knowledgeable people that were sincere in helping me with a plan and now I sleep better at night.

My experience thus far has been great! The staff are very helpful and eager to provide assistance with whatever is needed. Whether it's help with setting up easy to manage deposits or help with navigating a financial emergency, there was always someone available to assist. I'm glad that I took the time to do business with this establishment.

I have been a client for about 5 months. FDR has only settled 4 of 16 accounts. They have charged settlement fees that seem to be extremely high. There is nothing in my dedicated account because they have taken almost half of every penny I have deposited for fees. 2 of the settlements were offered to me by the credit card companies before Fdr worked out the settlement. I could do this on my own and save a lot of money. I would not recommend others to do this.

Thank you for helping me with my debt. You guys are doing a fantastic job, keep up the good work, you guys are fantastic.?. You guys are fantastic and prompt. Everyone that works there is awesome. You should all get raises. That's pretty much all I got to say.

I've been enrolled in the debt relief program for a while now, and although I haven’t completely finished the settlement negotiation process, I wanted to share my experience so far. The program has been moving along smoothly and, honestly, it has been a painless process. The customer service team has been fantastic—knowledgeable and courteous every step of the way. They really take the time to answer my questions and keep me updated on my progress. Overall, I’m quite pleased with the program and feel hopeful about achieving my financial goals. I definitely recommend it to anyone considering debt relief options.

I want to thank Freedom Debt for making the process understandable and easy to follow. Everything went according to schedule and I was informed every step of the way. The timeline was accurate and completed as discussed. Very pleased with the outcome and would highly recommend this service. They will guide you through the process and assist when questions arise. Very knowledgeable staff and eager to relieve any pressure you may be feeling.

This has been a pleasant experience and I am grateful for the assistance in getting rid of my debt. The app and website are designed so great! It is easy to upload documents and get in contact with someone if I have questions. I am already starting to feel less stress in my life thanks to freedom debt relief. I would absolutely recommend this program to any of my friends or family that is struggling with debt.

Freedom Debt Relief has made the process I dealing with multiple creditors an easy task. I would have never been able to manage this myself. Thanks to their team I’m now in the process of a life of being debt free. Many thanks to their team for making all of this possible.

I find that the settlement process is great but what FDR does not tell you is their fee for each dept is approximately the amount they negotiated. They tell you there is a fee for each settlement which is fair but they do not tell you how much. Each settlement is different, in some cases it's thousands. Basically, you are not saving a penny.

I was with Freedom’s program years ago, and I messed up. So, I went back in it and this time the experience has been good. The debt consultant helped me tremendously, and she explained everything thoroughly. They worked with me towards a payment plan that I was comfortable with.

I was told Freedom Debt Relief was the biggest company. I went with them, and their debt consultant seemed like he cared. My payment plan has changed a couple of times because I added new companies to it. Freedom Debt Relief has always been really good. I wouldn't change their service for anything.

Once you determine what it is that will benefit your account the most; whether it's making extra payments to satisfy a debt payment plan or a settlement offer. Freedom Debt helps you to stay on track to realize your goals and with their expert help they guide you to becoming debt free. It takes time and persistence but the end result, goal should be able to be achieved with their help and guidance.

Been able to finally start balancing my finances a lot better. Customer service is great too when I had a few little issues. Also when it comes to notifying me and keeping on schedule Freedom Debt Relief has been awesome. Hopefully for the next two years I can finally get my life back and not worry about credit ever again.

Going through with this program would hurt my credit so I would rather handle things myself. I was not happy to see that this was another company than the original loan I had been pre-selected for and that I was sent to another shell company to have them apply recklessly apply to a bunch of places.

I had all of my creditors paid until I went with you. Now I has a judgement against me. Lawyers threatening me. Your fees are much higher than I expected. Just not happy. I have no idea when I will have everything paid off at this point. I received a call from your company letting me know they were trying to get a resolution to one of my creditors so they needed me to pay an extra $300 for two months. Where am I supposed to come up with that? Settlements are taking longer than I was told they would take and costing more.

I saw the reviews and I did my homework a little bit, and I felt like Freedom was a better option for me compared to the others. They helped in reducing the amount of the debt that I originally owed. Their reps explained how it works. They told me to stop paying off the creditors and I'll put my money in a separate savings account from the funds that I use. They'll use that to start negotiating with the creditors. Their payment plan is definitely awesome. I cannot complain about it.

I was promised that payment would not come out till the 15th of the month. The first payment came out early. I asked for the 15th to make sure Social Security is in the account. Instead it came out on the 12th. Please correct so it doesn’t over draw our account. Thank you.

FDR has been just wonderful in dealing with my credit card debt. I can't believe we're down to one more credit card and I will be the happiest person! Anyone looking to do something about their debt should definitely make Freedom Debt Relief their first priority. I started out approximately just over a year ago and 2026 I will be debt free.

I am feeling better today about myself because of this freedom I am getting from not having all the bad stuff that comes with being in debt. So in this time in a few weeks my credit score has gone up and it make me feel good about myself. So it is a good thing that this company is helping me out and doing what need to be done.

I was happy with my program overall until I was sued by a creditor and left to fight them alone. While FDR claims they have a “Legal Partner Network” that they partner with should you be sued, they DO NOT legally represent you or respond to a lawsuit on your behalf. 🤯 I was sued by a credit card company, and was not informed that I (alone, with no legal assistance) needed to file an official response to the court, and appear in court alone. Should I not have asked so many questions, In would have missed my response deadline.

I did get one consolidated payment plan through Freedom Debt Relief. Their debt consultants are very friendly and thorough.

I would recommend Freedom Financial to all my friends and family. I'm very satisfied with my results. I need to have my payment taken out of my account on the 5th of each month. I'm very satisfied with my results and I'm glad to have FDR on my side and on my behalf.

Freedom Debt Relief has taken a tremendous burden off my plate as a mother of three and a full-time educator… I am happy to pay down my debt in a manageable way as a result of high inflation and extremely high interest rates. My bills increased more than my budget.

Stanley was informative but said things about other canceling or not going forward. Almost too much negative with the positive that in 4 years I would be debt free from credit cards. Stanley did answer my questions and was polite.

Creditors calling me and can not pay them. FDR allowing the accounts to go to collectors and destroying my fico score. Will never have anyone to recommend them. Facing eviction and can not get a loan to move on.

I am happy that I joined. They helped me with my debt, and I feel at ease like I finally have control over my situation. Customer service is very helpful. Any questions you have they are happy to answer, and they explain everything to make you understand. I would recommend this company to anyone.

In 2024, I experienced an accident, so I could not pay my bills. My truck and my bike got repossessed. I saw Freedom Debt Relief online, reached out to them, and it has been working good so far. The people I dealt with were good, and they walked me through a lot of stuff. The lady I was talking to was good and it felt relief to be able to work with them. The price is not bad, and it is affordable.

Freedom Debt Relief were the first to answer my deal on the computer. Their debt consultants were good and helpful, and they worked with me on my payment plan.

My wife used Freedom Debt Relief before I did, and she said she only had good experiences with them, so I decided to use them too because I was behind on credit cards.

Thank you very much. GOD Blessed everyone who help me. I will recommend anyone to your program so you can help other people. There is a lot of in the world that have bad credit due to how high everyone is. Continue the GOD'S work by helping people achieve their goals.

I am incredibly pleased with FDR. It's been easier than I expected, and my debts are slowly being paid. By linking my bank account, my payment amount is automatically deducted every month. No more collector calls, which were driving me crazy. FDR is just an outstanding service, and I recommend it heartily.

The whole process of signing up was great. Since then I’ve sent a couple emails and have never received a response, which is quite frustrating. I don’t have time to call during the day, as I am at work. I have been inquiring about one of my creditors be placed at the top of the list and was told in the beginning that they would let the negotiators know but it doesn’t appear that way in my dashboard.

Once you're enrolled, you don't receive any customer service support on how to handle accounts being sent to lawyers etc. All they tell you is you have to wait until there's money in your dedicated account for them to reach out to your creditors, which in some cases can take years. Customer service reps are rude.

I've had great success with the program and the progress I have made with my enrolled debt. The customer service department is always helpful and knowledgeable about any issues that may arise or questions that I might have. Overall it's been a great experience and I would recommend the program to friends and family.

Both of the individuals who helped me were very professional and knowledgeable, they answered all my questions competently and made me feel confident in my decision. I really hope this was the right decision to move forward with managing debt.

I was struggling to pay the mins on all my credit cards and learned of the Freedom Debt Relief program and made the best decision of my life! Not only was the monthly payment to pay off the credit cards lower than the creditor's min payments the time was so much shorter to do so! Loved the program!!

Freedom Financial didn’t settle a debt in time, even though I asked them to settle it first and had been using their services for over a year so I thought they had things covered. I ended up getting sued by Wells Fargo. They mentioned to me that Wells Fargo does this so it made me extra upset that they knew this was going to happen and didn’t do anything about it proactively. My baby is in the NICU born over 2 months premature and this is added stress I didn’t need to deal with and shouldn’t have needed to if they had done their job right from the beginning.

(Freedom Debt Relief). Thank you for asking me. I sent them a note just today about partial subject we just covered.

This is my second time with the program but for some reasons your team members provide many lies when I inquire about account negotiations. There is no transparency and a lot of misinformation about the negotiation process. For example I had been told several times that my large AMEX account was next for negotiations and at some point I was told that if I deposited more funds that account was next for negotiations, however the one that you negotiated was the small one and even today when I checked the dashboard I see that you have the big AMEX account as the last one on the list even though you have almost $8000 deposited in my account.

I have had a positive experience so far with Freedom Debt Relief. When I called the gentleman, Salvatore, I spoke with walked me through every step. He explained every option that was available and which option he felt was the best for me. The process was smooth and painless. I would highly recommend this program to anyone facing overwhelming debt.

I was treated with respect & courtesy. Huge burden lifted off my shoulders. I recommended to friends that are experiencing debt overload & worry. Looking forward to a working relationship with Freedom Debt Relief in the future. I wish I had done this sooner and more people knew their options instead of drowning in credit card debt. Thank you Freedom Debt Relief! I can finally breathe and enjoy my life!

Great work! I was skeptical, but you have done a great job with my debt. You have helped me so much. God bless! From the first conversation we had, I was put at ease. The work you have done is perfect. I’ll be out of debt in two months. I got so much encouragement and support! Teresa.

I feel it is taking way too long. 6 months to get one bank to agree to my smallest credit card is a long time. I expected a quicker response. You have 7000 dollars of my money sitting there where you charge me $100 a month for nothing. I was promised better execution.

I appreciate what you're doing. And am grateful. However please contact all creditors and let them know what you're doing. Because I'm still getting calls as if they don't know what's going on. I would also like notification that this has happened so if they call I can refer them to you.

So far everything is progressing well. Keep up the good work! I was really unsure if I had made the right decision to enroll with FDR, but, now that I see it progressing according to the plans, I am much more comfortable. Thanks FDR! I'm excited to see that my debts can be completely settled in 4 years versus the lifetime of making minimum payments and then re-using the credit so that all my cards were in a constant state of being maxed out.

I don’t like that $40 with fees came out of my deposit right from the start, and then $10 every month is a lot but otherwise, I’ll still have to see how everything goes with the settlements and then I’ll check back.

And as I applied into the Freedom Debt Relief. It inspired my mother, and brother to enter the program too. Even as we just enrolled into the program. We felt good that we are in a good place to debt free relief. The program was easy to ally. And I like the way that customer service. Post how are enrollment is going. And emails me with thing are needed to keep me on track. I should have done this a long time ago. I rest at ease that Freedom Debt Relief with their experience. They are taking care of things. And I can look forward and breathe with the money I'm saving. To have a little extra being on a fixed income. Sincerely, F. **

I received an email stating a figure had been reached with the creditor, I reviewed the offer and agreed to the amount. A few days later I received an email telling me how much had to be repaid monthly, I replied to the email and that is all that I had to do.

I am just getting started with the company. So far all I can say is great customer service. Since I am just starting no payment toward my account has been processed. Years ago I used a Debt Relief company and it was great. After all my debts had been paid off I even received money back. Hopefully this will work out the same.

Professional and friendly customer services. Good communication for update or new settlement. Highly recommend Freedom Debt relief compared to other one like National Debt Relief. They helped me to switch fast and lower my payments. Thanks again for all your help to get through this difficult time!

I can’t get on my dashboard. It's not letting me get codes. Nobody seems to know how to get around something. There should be a way around it so nobody can tell me why I can’t find a way to get around it so if y’all can help me get in to my dashboard y’all can help me with that it would make me really happy so if y’all could help me out with anything please.

Slow process to resolve the situation. I thought the process will be resolved when I sign contract with you. But it’s very, very slow process… I need urgency to resolve my situation. You send a many messages, but don’t resolve my problem. The company is very complicate to resolve simple situation.

It is an easy payment process. Making payments easy to make online. I would recommend to a friend and family member. I do not have the order number. The process was smooth and easy. Thanks for an easy process to make payments. Hopefully it will always be easy to make payments

Seems to be an easy process so far. I wish there was more human interaction than online though. I don't like dealing with a website, I'd rather talk to a live person to hear their advice and plan options. I have called a couple of times and find the customer service rep helpful.

This has been a very positive experience for us. We appreciate the constant communication with how things are going, what accounts have been settled, which ones are being worked on. Your staff has been nothing but helpful, very knowledgeable, professional and very understanding. We look forward to continuing working with your company to finally get out of debt. Thank you and we will continue to recommend FDR to friends and family.

My checking was taken from garnishment. I needed help what can be done. Basic things can't be done for 2 to 10 days and will lose all my money I put in already if I stop March's payment cause all my money plus my granddaughter money was taken also so we have no money to pay March and if it should try to go through I will have an NSF charge which I definitely can't afford.

I know I just started but FDR has already settled one of my cards already. So far I’m very happy with my experience. I was very nervous about doing this but they have answered all my questions and I’ve had to change a few things but now I think I’m on the right track.

I don't feel like I understand the program very well. My credit score dropped significantly. I am worried that these creditors are going to turn me over to collections before these debts get settled. Why does it take so long? Why are you settling the larger debts before the smaller ones?

Thank you so much for everything. You guys are doing for me and Luigi **. I cannot wait to pay all my bills. I will tell people about this, so they can also use your consumer. I have family that needs help also, when I am done I will give them all the information.

Because you have helped me a lot I am pleased with the service on the phone. Even when I had trouble with getting on my phone it helped step by step. Also it helped me with the money problem I had And started fresh with my life. It helped me live.

I saw Freedom Debt Relief's commercial on TV, and I decided to check on them, and ended up going with them because the resolution and the relief they offer is just different. I just joined in December, but my experience has been good so far. The enrollment was great. They just asked what I owed and who the creditors were, and it really sounded like they were going to do the majority of the legwork.

I am an FDR second time customer in 20 years. I am a customer of FDR sister companies as well. I know I can depend on FDR and their affiliates. Due to an accident and poor health, I am again in trouble more than 20 years after graduating from the program previously. I do highly recommend their services to those in need.

I’m in two programs. Freedom Debt Relief is almost the same as the other one I’m in. I was almost finished with that program and didn’t want to start over again. But when I needed help again, I chose Freedom. I looked them up on the Better Business Bureau, did my research, and didn’t find anything bad. They were legit, and when I spoke with them, they were very similar to the program I was already using, which impressed me.

I highly recommend FDR for any and all help needed for financial help. By far the greatest set of people out there. Friendly help point me in the right direction and showed me where and how it would look in the end. The app is a great feature as well. Has short videos that help you with creditors and how to speak with them.

I fell behind on a lot of my debts due to medical expenses and illnesses. I’ve been trying to get back on track, and after doing my research on various companies, Freedom Debt Relief seemed to be one of the better options.

I owed over $20,000 in debts and after I spoked with Freedom Debt Relief Program, except for my one collaterized loan, they could reduce all of them into a small monthly payment of 338/month, I was thrilled! It would be for 48 months, but it would be terrific to not have that hanging over my head. Plus, I could pick the date I could start the payments.

My debt was causing me to have high blood pressure. I felt like shutting down all the time. Then I found Freedom Debt, after having a good talk with a representative, I got all my paperwork together and handed it over to F.D. I feel better and my debt is going down, with very little contact from debtors. Thank you Freedom Debt.

They know I am deaf and won’t call me, so instead they email me what needs to do with their help. It amazes me how they respect me with communication, so I can call them with my video remote interpreter and see what going on. This helps me understand better.

I'm not finished with my program but so far so good. I cannot believe the stress that is off my head. I have not had to worry about anything. It's been wonderful. Just keep making those deposits. Those deposits make everything disappear. I've had some success. I want you to know if you hang in there. It happens, it's a lesson. We all had to learn they hateful for them.

Every person I have spoken to at FDR has been very nice, and informative with information. They have taken a huge amount of stress off of me. The accounts have been worked on quickly and before the original date that was estimated. I am ready to put this behind me and FDR has been a great help

I've had two cases so far that a lawyer had not shown up to represent me. This last case will only accept a full lump payment along with a judgment made against me. I signed up to get help and I don't know what to do now. This last lawyer got two cases mixed up.

I think your program is great, it is helping. One thing is I wished one debt was resolved before court, that way it would’ve been cheaper. Overall your program seems to be helping paying off my debt. Maybe not lower but it is paying off debt. So thanks for that.

It has been very grateful to have FDR to help me. Easy access to the account portal and friendly communication. It has been only over half year, and FDR already got 4 accounts settled. I'm excited about being on the right track. I hope I will be able to save up more money with FDR's assistance.

They help you feel so much better right away and always answer any questions you may have. They always keep in contact too. I needed help. Thought everything was closing in on me when out of nowhere my husband of 20 years was put in prison for the rest of his life. That left me to pay things on my own. Never even had any heads up of anything he was doing wrong.

"Excellent service! The team was professional, compassionate, and helped me navigate my debt with ease. They provided clear guidance and tailored solutions that truly made a difference. Their customer support was exceptional, always patient and responsive to my concerns. I felt supported throughout the entire process and saw real results sooner than expected. Highly recommend for anyone seeking financial relief and a fresh start. This service is a game-changer for managing overwhelming debt!"

Very good client service. Really keeps me posted and up to date with everything. The person working with me is very pleasant and always checks in with me to see if there is anything she can do. I would really recommend this to anyone who wants to get out of debt.

I want to be debt free and able to start saving some money. I have been trying to pay off my debts but is not possible and paying just the minimum amount has not been helpful. I will like to know when the debt will be paid off to the credit card company. Thank you for helping me to accomplish this goal.

I was very skeptical at first to call Freedom Debt Relief, however, I knew I had to do something regarding my debt and take back control over my life! Freedom Debt Relief was very patient with me and worked very hard to ensure I understood all services that were available to me in taking control of my finances and getting rid of my debt! Thank you Freedom Debt Relief!

Overall, I've used them before years ago and was so pleased that, as I was in need again of financial help, I came straight to them. They understand and are patient and care about the individual as they help with any and all questions, and helping to get the debts settled for less.

Contacting you guys can be difficult. There's a point in your automated system it doesn't accept any answer no matter what button you push. I've had a hard time getting in contact with the guy that helped me set up my account. The process of taking payment was easy though.

Hard decision to do. But we were drowning in bills. Paying high interest in loans. Medical bills that demanded higher amounts. Left us with $50.00 to live on. American freedom. Understood. And didn't make us feel like we were the lowest form of life. Offered a real solution. Thank you.

I made contact, they talked to me, came up with a plan-which I love. Now I'm just waiting for my job interviews this week. I need to get this stuff cracking. I may be to wait for my taxes to get back though. I need to call and get the date pushed back if I can.

Excellent negations were done in a good timely fashion that lowered my monthly bill plus saved me up to 70% on a credit card. I would definitely recommend Freedom Debt Relief to anyone. Negotiations were done quickly and the offer was very good. Now I have extra money to spend for necessary things.

This has been a lifesaver for myself and my husband. It was such a burden lifted off my shoulders that I didn’t have to struggle so much. Whenever I have a little extra money, I put it in my dedicated account knowing that I am getting closer to being debt free!

Freedom Debt Relief guides you thru complete eliminating YOUR DEBT. They look at your reasons of how you got there and definitely explain how to get rid of it. I'm 76 and it just got out of control due to dealing with non professional business in my case and credit cards that mounted up. I have extremely medical at this time and I encourage Everyone signing up they'll get rid of the stress and teach or show how not to get caught in the future. I strongly recommend this company and definitely thank them for getting me straight. I'm a Disable Navy Veteran Everett l.

What Freedom Debt Relief does NOT tell you when they are encouraging you to join the program are two very important things. First they say it will affect your credit slightly, wrong my credit score went from 725 to 400, then all my creditors whom I'd been in good standing with for years cut my available credit to $500 from a $19,000 available credit in my AMEX card which they told me to keep open. Then systematically my other creditors whom I'd weren't enrolled in the program started canceling all my cards. I'd never been late, all my bills were being paid on time, but I was drowning in debt. I knew I needed help, so it did do what they said it would do, they got debt forgiveness in all the enrolled cards.

The customer service agents have been knowledgeable and very courteous when answering my questions and dealing with my concerns. I have had several creditors who have been critical of the program and demanding either payment or working directly with their companies to resolve my payment issues, sometimes in a somewhat threatening manner. FDR's customer team has been invaluable in helping me handle such calls. I really appreciate the kindness and professionalism.

The FDR team is easy to communicate with and understands the issues I’m dealing with. Text messages and the app help keep me informed. Once I was able to explain the issues, your associates showed concern then reassured me. One issue is when adding additional creditors. The information I was given was to add it on the app. Bottom line- help is always available when needed.

Freedom’s enrollment process was fine, quick, and easy. I still am with them, and they've been very helpful and quick at settling debts. I've already settled two and am working on the third. They’ve been very efficient.

Very helpful, efficient, easy to work with, knowledgeable, wonderful experience. Was amazed that was able to obtain clarification and that Freedom Debt Relief was able to accommodate a date change to accommodate the deposit date of my social security and retirement checks. Was a pleasant experience and easy to get the change done so expeditiously.

I am currently very impressed and happy with Freedom Debt Relief. They have been able to help me lower my debts. Which in turn has eliminated calls, emails and mail from creditors. I would highly recommend anyone with debt that has become unmanageable contact them. They are true to their in assisting with lower your debt.

Every time I contact FDR...the staff is friendly, nice and knowledgeable. I love this company and the service they provide. They have helped me tremendously. I feel like I will have a successful life when I am finish with my program. I feel like the weight of the world 🌍 has been lifted off of my shoulders. I have told everyone in my family not to mention my friends how much this company has changed my life and my outlook on my life. My husband has even noticed the change in my attitude. I smile more and outlook seems bright.

I have had amazing results. I am now debt free. Everyone was very helpful. All I had to do was give them the information. I would check in every now again which was easy as they would send emails when I needed to confirm anything. Recommend greatly. No luck involved. It was all them that helped and did what they said they would.

Starting in this program was a lifesaver to help consolidate and reduce my debt. The payments were manageable within my means, and over the course of 4 years, I have slowly gotten to a point where I can feel the weight lift. I am very satisfied and would recommend this to anyone who is struggling with overcoming their debt, like I did.

I appreciate dealing with customer service. They treat me like they have known me for a while. Very professional and respectful. Every time I have called they don't just bark out instructions, they are always willing to walk me through my issues. I would hate to see my friends or relatives get in financial trouble like me, but if they did I would recommend Freedom Debt to them.

FDR has been a great program. I have no complaints about it. Would recommend to a friend. They have been very helpful when It comes to reducing the amounts of debt that I have owed over the past few years. They are great with answering all my questions. Thank you.

I am happy with the results I have received thus far. They have helped reduce the amount I owe my creditors in a timely manner. If I have questions, customer service has been very friendly in assisting me the entire time. I would highly recommend over filing bankruptcy to anyone. Thank you for assisting me in getting me back on track.

Freedom has helped us toward the path of reducing debts. Great job. They also provided us with legal assistance for creditors filing suit against us. The dashboard for Freedom helps us track our journey to the end of the process. They gave excellent instructions from the beginning, on how to communicate or not with creditors.

Only had 2 Lawsuits filed against me using this method! Not bad I suppose! 🤣 If you are in to lawsuits and that kind of thing, highly recommend! Otherwise my accounts that I signed up are settled. Oh and my credit is absolutely destroyed. They don't really make all of this clear upfront.

This has been a wonderful experience so far! I am very pleased with the ease of the system so far. Everyone has been extremely helpful and I am excited to get out of debt. Thank you Freedom Debt Relief for helping me! I can not wait to reach my goal of complete debt relief!

It is very frustrating to keep getting threatening phone calls and I keep telling them I am going through a hard time and I am trying to make payments but they don't care. This is the first time I have done this and I don't know if I made the right decision or not.

I thought this was going to be great but it wasn't. I asked how much would they take from my payments and they told me $9.95 a month. I was paying $376 biweekly and noticed that they were taking about $30 every payment. They made settlements for 3 of my accounts within the first month, which made me happy and excited. When I looked at my account again I noticed that more money was going towards fees instead of my settlements. I was never informed about any type of fees beforehand.

I just want to make my payment on time with a reasonable amount cause I’m on a fixed income and don’t want to have to pay fees and high interest. It will be easier for me to have Freedom Debt Relief to work with me and get these bills paid and I am not going to use anymore credit cards until these bills are paid.

I have tried to get ahold of the Gentleman I started with, he is a ghost or this is a scam. Don't mean to be rude or disrespectful, needed questions answered. Not a response to any of my calls. When we talked last he told me I would be getting a copy of the agreement and have yet to receive one.

I really appreciate them taking time to work with me to get all of My debt put together & looked up. It took a while getting them all there, but they were great working with me. I'm hoping that getting my payment going toward the bill and not the interest each month will get it paid off a lot quicker, it seems I've been paying these forever!

FDR has provided all service as advertised and presented. As such, my cases have all been settled and now transferred to a consolidation loan. I am only disappointed that I did not utilize FDR first. I am only unsettled for utilizing another company first which did not honor as advertised.

They helped me reduce my debt. Really happy with the outcome. I didn’t have to worry about any negotiations just had to confirm I was happy with the results and click of a button it was done. I would recommend for anybody trying to reduce and get back up on your feet

They made it easy to get my debt paid off, also worked with me on getting a loan to get it all paid off sooner so I can get this all put in my past so I can move on with my life. I thank Freedom Debt Relief so very much for helping me.

I've had no issues with this company. So far, they've helped me negotiate 3 debts and I just started with them. To me, it's great progress. I would not have been able to do this on my own. The amount I pay them monthly is the same amount and then some to all my debt collectors. I was drowning and now I'm not.

I have been working with Freedom Debt Relief over the last couple of months and they have exceeded my expectations. I was welcomed in by one the Freedom Debt Relief representatives who was very personable and instantly demonstrated financial knowledge. I feel secure in the fact they are doing what they said they would do concerning negotiating my debt and setting up appropriate payment plans.

I am very stressed and I do not like all the calls I am getting. I am not feeling confident of this process. I have not heard good things from other people and want to be assured this process works. Do I need to answer all the call?

When I spoke to the people from Freedom Debt Relief, everything was upfront and everything that they said has been in alignment with the program so far. The payment plan was comfortable for me and I'm happy with the service I've received.

Updated on 09/12/2025: It was reassuring to know there was someone there to understand my situation and also willing to help me sort through the rubble of what I felt my life had become. I appreciate the time taken to explain all the details, and the time taken to help me understand my role and that of FDR. It was so helpful and in no time at all, I have been able to get mostly out of debt. The phone calls have ceased and the pressure relieved. It finally seems like life is coming back together 1 piece at a time and I am so thankful that FDR has helped to make it that way.

Troy was amazing as he explained all my options and worked with me to find the best choice. He was patient and attentive. He explained each detail for me and did not get irritated when I didn't understand something. He also explained my payments and explained the process in an easy to understand manner. I am very pleased to have worked with him.

Updated on 07/11/2025: We got 1 cleaned out nicely Thank you very much. The next bill is US Bank and that looks good at that price. I was looking at Discover card but that's coming up next so were in in a good coelom. I hope we go for the Walmart card next after that because I want to leave the other 2 for last.

They are going to save me a lot of money. I am very happy with my decision to let this company help me get rid of my high credit card debt without paying so much money in interest charges. The representative that helped me sign up for the program was very helpful and explained everything to me very well.

I am totally satisfied customer service people are excellent. They keep me informed on everything I couldn’t be happier. Thank you so much for I would definitely recommend a service to anybody that is having a credit problems. I came up on your side by accident and decided to give it a try it. I’m so glad I did. I would definitely recommend it.

I just signed up for debt relief. My first payment is due is in February. I’m hoping that I can get all my debt cleared up within the time frame agreed. I was referring to by a friend and she is very pleased with Freedom. Thank you Freedom for making my life so much easier.

So far so good, the only annoying part for me is talking to the creditors and keeping them at bay until an agreement can be reached with them. FDR STAFF HAS BEEN PROFESSIONAL AND UNDERSTANDING WITH ME. I would gladly recommend them to anyone seeking financial relief from debt.

When I started out with FDR I told them I'm on a fixed income and what my living expenses were. They still insisted on an amount that made me not be able to eat. And they do not report to credit bureaus either so I'm paying a lot of money, way more than I can afford, to settle debts, to a company that really doesn't seem to care about clients. If they did, they would report monthly payments to credit bureaus. They do things on their own time. There is zero communication unless I call them. I'm going to ride it out because I'm already deep into their program. I would not recommend anyone else do it though. There must be a better option.

FDR has taken more than 1/2 the money I've paid in (I believe) to line their own pockets versus paying off my bills. I pay almost $500 per month, but you give my largest creditor $50 a month. You all played on the emotions of a stressed individual, whose bills were paid on time and over the minimum each month, and made it sound good to have "a break". Ran my credit into the ground have only settled 2 small debts. I hate I was so stupid and weak to have fallen for the biggest scam of PAYING SOMEONE TO PAY MY BILLS!!!

Updated on 07/08/2025: Easiest people that I have ever been dealing with on any program. Has empathy for my problem health hardship of my wife's illness of 17 months. Will recommend their company to any friends that might be in the same predicament that I have encountered. They have resolved 2 credit card debts and have contacted one other large one that they are processing now.

Freedom Debt is ONLY concerned with the amount of money they will collect from you. The ONLY time you will ever hear from them is when a settlement is reached and they want to collect their fees, aside you will only get an email or two. But when a settlement is reached, you should expect calls all day and texts until they get their money. Then half of what you are paying them will go to the fees with little to your creditors. Take a long look before you do this program.

Going over what to do and how everything would work was easy to understand and helped make it easy to work with. I have peace of mind knowing that I’m in good hands with this company and that they will take care of what is needed. I’d recommend this program to others that are in need of help as well.

Easy and smooth process. Things have gone well without a hitch. Excellent negotiations done on my behalf. Nice to see the debt go down and good info on the website to keep track of the status of everything. If I have concerns, they are quickly addressed and resolved. The whole experience has been positive.

Incredible customer service. Everything is so simple and easy to accomplish. I'm so happy to made this choice to work my debts in this program. I hope graduate soon. And start from scratch. This program also help me to be careful with my debts. Also I saw my credit improve and I'm ready to be more proactive with my life.

FDR has been a great help in reducing my monthly debt. They have worked to negotiate 2 debt accounts so far and I couldn't be more happier and grateful. Customer support and the online dashboard is a great when needed. I look forward to the new year and seeing what else they can do on my behalf.

Things work smoothly without any issues to date. I'm satisfied to this point. I would like to pay more to get things done at a faster pace, but I'm struggling to keep up with payments as it is. So I will continue to contribute and look down the road!

I am happy so far. I guess I just wish the process of getting results would be faster. I really want to get everything settled and pay up what I owe. They are working on it. I just want it to be done and settled. I want to get everything paid off.

Salespeople, not actually here to help. Almost threatening if you try to leave the program even though the biweekly payment is enough that you can’t afford your actual bills. Very poor customer service. I would recommend definitely working on your debts without their “help”. I’m as dissatisfied as I possibly could be. A so called 2 year program that will tank your credit score for 10 years.

The reason that I joined this program was to help settle my account with One Main and it was deemed urgent. Now as a result I was notified of a possible lawsuit. As long as I have been with this program some form of communication should have sent regarding program enrollment. Being sued after 6 months or more with the program defeats the purpose. It should not have come to this. I am not pleased at all! I called and spoke to someone and submitted notice from the attorneys months ago. Why hasn’t anyone contacted them?

Thank you so much for all your hard work and effort in helping me get back on the financial path of freedom. I’ve not had a bad experience once. From Day one until the end of your Financial Freedom they have your back. I will definitely recommend your services to those in need. Thanks again.

FDR is an amazing to deal with. I have had no issues or worries. The client dashboard is so simple to use. The only complaint I have is that all their sister companies constantly let you down and waste your time. If you sign up with FDR stay with FDR. They’re the real deal.

So far happy with the process and feel relieved to be taking positive steps toward a positive outcome. The feelings of withering anxiety over unresolved debt are now the wish to fast forward and just be done. As the process moves ahead I'm confident I will be more pleased with the process.

Updated on 03/27/2025: They got a settlement within a couple of months. As long as you keep up with your payments, they will do the work to help you settle your debts. You have to have perseverance and patience. I never thought I would find help like this with my debt. It has helped me discipline myself as far as money is concerned. I would recommend them.