Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,395 reviews on ConsumerAffairs are verified.
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Reviewed Aug. 9, 2017
Freedom Debt Relief helped me tremendously to lower my debt. I was hesitant at first, I made that call to FDR and after speaking to a representative I decided to take that leap of faith, my faith was in the system/process that FDR offered. I decided to go hard and do a 2-year program. I got rid of 65% of my debt in 16 months, in another 8 months, I will be debt free. The percent of your debt as their fee is ridiculous, but I guess it's the price you have to pay for a peace of mind. My credit score, at 750 6 months after graduating from the program. Thanks FDR.
Reviewed Aug. 9, 2017
The name really says it all, you gain freedom from the debt, yet you have the peace of mind knowing that you fulfilled your responsibility to the company you owed. So nice to have someone actually be able to give real help to real people, I would tell anyone to get involved with Freedom because they really care.
Reviewed Aug. 9, 2017
I had a wonderful experience throughout this whole process. The agents were very knowledgeable, always willing to help and go that extra mile. I have nothing but an excellent experience throughout the process. I would recommend them to others always...
Reviewed Aug. 9, 2017
Freedom Debt Relief helped me a great deal. They made me a survivor! Their team was always available to answer my questions and be supportive. Asking for help and putting my problems out there was very hard for me. Please allow me to be a private person and remain thankful for all Freedom Debt Relief /Consolidated Plus have done for me.
Reviewed Aug. 9, 2017
This is a great program. Certainly helped my family get out of credit card debt. We were at our wits’ end and couldn't find a way out. We checked out different debt relief programs and finally settled on Freedom Debt Relief and we're so glad we did. Thank you!!
Reviewed Aug. 9, 2017
While it's a good thing to be able to consolidate all credits cards and have a company such as yours help with the process, I found it outrageous that after accumulating roughly 6,000 dollars over a ten month period, I was only credited with around 3,000.00 and have no clear idea or explanation as to where the rest of the money was spent. Secondly, while it's natural that my credit would suffer in such situation and would have to work at building it up again, I find it, again, outrageous to be charged a 23% interest for a loan.
Last, but not least. After in reality needing about 12,000.00 in a loan to finish payment for remainder creditors, my loan was in excess of 17,000.00. Definitely not a good experience. Would not recommend your company's services to anyone. As soon as my credit improves, I'm planning on switching the loan. Sorry about my blatant honesty.
Hello Mr. Berroa,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Freedom help me to come back to the world of simplicity... I got my sleep back, rest well, no stress. They help me not only to my debt but also I learned a lot from their financial education online. I proud to say I'm free from debt and free from credit card since I been part of freedom... Now... I got my FREEDOM... Thank you all!
Reviewed Aug. 9, 2017
Overall my experience with Freedom was excellent! The representatives that I worked with were very helpful. It took a little time to build up money in my account, which was sometimes frustrating for me, but overall it was worth the time and effort. I would recommend Freedom Debt Relief to anyone seeking to improve their debt problem!
Reviewed Aug. 9, 2017
This program is excellent and trustworthy. Everyone was upfront with me and I felt like I never had to worry about settling my debt. Great program! Great employees! Great customer service! I would highly recommend freedom to anyone who needs help settling debt!
Reviewed Aug. 9, 2017
I'd give them zero stars but it won't let me. They didn't save me any money and this actually cost me more once they were done. Horrible customer service and follow up. My credit score went Down 280 points because of them! Never ever recommend or use them!!!
Hello Ms. Horvath,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Everything went good except I'm having my paycheck garnished to pay off my Discover card which you all didn't help me with! So hopefully I won't be going through this again but if something ever does I won't use your company.
Dear Ms. Sperling,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
They did a good job. Communicated with us. And worked hard to resolve our debt issues. I have a much better understanding of my finances now. I would recommend them for anyone who is in over their heads in debt.
Reviewed Aug. 9, 2017
Everything was good. Was signed up for 4 years. It took almost 5 years to settle all in all. I would recommend FOR all accounts were satisfied! Customer service was awesome and all my questions were answered with all the information I required!
Reviewed Aug. 8, 2017
When I finished the program my Credit Score was 500. Now after 1 year later my Score is 746. This program really works!!! Easy to do. Just follow up online. My credit took time and you must make sure you make your monthly payments. Stay focused.
Reviewed Aug. 8, 2017
I was very pleased with the service. It helped me to recover, repay my debts within a reasonable amount of time. I always intended to pay my bills but fell behind due to the changes in the economy and changes in my job. The high percentage of the loans on top my usual payments made it impossible to make any payments on time, so I was falling more and more behind. The banks have no mercy, once you fall behind there is no way to recover but to seek help from institutions like Freedom Debt Relief. I was pleased with their service and the realistic plan they set for me. It worked very well as promised. I am very happy I took that step and happy to put that debt experience behind me. I am very careful not to repeat the same experience again by taking loans, I cannot afford. I am very grateful to Freedom Debt Relief. Thank You so much!
Reviewed Aug. 8, 2017
Choosing Freedom Debt Relief to help us pay off our debt was one of the best financial decision. We paid 75.000 in 3yrs. On scale 1-10 I rate their customer service at 8. Good PR, prompt for the most part. Nobody's perfect! :) I do recommend it to my best friend!
Reviewed Aug. 8, 2017
Freedom helped me to become debt free in under three years. I was about 100 grand in CC debt. Now I have no debt, I am free at last. I have no plans of ever going in CC debt again. I am very thankful to Freedom! If Freedom would like to interview me I would be happy to do so.
Reviewed Aug. 8, 2017
My experience came down to having to get a loan to pay off the debt that was going into delinquency. My credit score was so low that the loan I qualified for was at 18%. They were not totally up front with the whole process. Lesson learned!
Dear Charles ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I want to thank all of the people that I had the pleasure of working with! Everyone I spoke with was very helpful and respectful. Any concerns were handled as promised. I appreciate the follow through and would and have recommended the program to anyone who needs help!
Reviewed Aug. 8, 2017
Thinking about Freedom Financial, I can say that I was disappointed with the amount of time it took to pay off my credit cards. I think I was expecting a quicker turn around time. It did teach me to stop and think about what I wanted to buy or if it was something I needed. Maybe I just didn't know the right questions to ask when signing up. However, I'm glad I did as I learned a lot about myself and how I live.
Dear Ms. Jones,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I have been pleased with the quick responses to my inquiries and the handling of all my financial needs. I would recommend Freedom Financial for any resolving of financial needs. They also will help if there are any questions from creditors.
Reviewed Aug. 8, 2017
People were very professional and never made me feel bad about the situation that I'm in. Would highly recommend to a friend in need of getting out of debt. Program will assist me in getting out of debt and being able to sleep at night and not worry about it.
Reviewed Aug. 8, 2017
I found the folks at FDR to be very insightful and helpful. They successfully guided me through a painful process and I became debt free in a little over a year (although I had to dip into my 401K (my choice), which was my only resource).
Reviewed Aug. 8, 2017
Allowing Freedom Debt Relief to work with me in solving my debt crisis was an amazing and stress free experience. They were always available to answer my questions and give encouraging words along the journey. I am still on track with my finances and would recommend others to do the same.
Reviewed Aug. 8, 2017
When you think of the fees which are like 22% and the fees to later go onto c+ and later be 1099 you question whether or not they are there for you or them. I guess you do save a little though but if you ride out the interest they charge you for c+ it comes to about even.
Dear Mr. Cedres,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I felt they were an answer to my prayers to finally be debt free. In eight months all of my credit card debt was resolved and consolidated into two monthly payments and I was no longer using credit cards to live on daily and actually started to save money. I thank God for Freedom Debt Relief!!!
Reviewed Aug. 8, 2017
I was not given all the information before I made a decision. I wanted to get a loan. I would not have closed my credit cards if I had all the facts. I got lawyer insurance but it was not needed because I transferred the accounts before that time.
Dear Catherine,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
In the beginning of the process we were happy, but by the end we were extremely unhappy and no one cared. We were NEVER informed of the 1099s that would come and the high taxes we would end up being responsible for and that seemed like a misrepresentation. We also received several 1099s late, after the April deadline, from Freedom and had to pay additional fees to the IRS for filing amendments late. We would not recommend a friend, for those reasons.
Dear Mr. Linderoth,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I requested a call to refinance the unrealistic finance charges and I was never called. I spoke to a representative regarding the amount of time left on my loan. I believed I was nearing completion and found I had another 4 years. I have paid for approximately 3 years, on time every month and I am considering contesting the loan for unfair practices for excess charges. I would appreciate a call to refinance the balance of my loan. Thank you.
Dear Mr. Griffith,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Very unhappy with this company. Had to pay a lot of taxes due to not paying my bills off. I call and no one would talk to me. I had to pay $1900.00 due to not being told about a 1093C form. I think that is the number. I called again and was told that the forms had been mailed to me. I have NEVER received anything from this company.
Dear Carol,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
We were lied to by initial contact rep. He told us as long as we completed all notices to CC companies we would never get calls/Emails/Letters/Judgment, which all happened often/Daily. We got mail for another party. We wound up paying a law firm in san diego. Capital One accounts which all letters had been sent to that we were involved with Freedom. We had to pay for judgment costs from the subpoena. Promises of reductions/adjustments took forever to finalize. There is more, this is the gist.
Dear Howard,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Medical issues prevented me from working, loss of medical benefits and struggling to get disability almost bankrupted me. The market crash took 40% of my savings, taxes on the remains balance took an additional 10%. All of the combined events were leading to a bankruptcy that was against my ethics and you stepped up to the plate and prevented that bankruptcy. You helped prevent a bankruptcy for me and for that I am grateful. Thank you, so much.
Reviewed Aug. 8, 2017
Working with Freedom Debt Relief was exactly what I needed. They were very helpful as to what information I needed to get started in my debt relief. Once I got the information to them they made it easy to understand how their program would work. I was very pleased with their program and recommend it to any who are struggling with debt. They keep you posted on what progress they are having.
Reviewed Aug. 8, 2017
I am happy to have business with FDR. They have a good program for you to get out of credit card debt. Anytime I have any questions, their customer service representatives are very helpful and thoughtful to answer my concerns. I definitely recommend FDR to you if you need help to get out of credit card debt.
Reviewed Aug. 8, 2017
We were screwed by this program and aggressively sold to a high-interest loan company which charges us 22+% interest. Instead of the three years of debt resolution promised by Wendy. We won't pay off this loan until 4 and half years later. Meantime we have been hit big time by the IRS and owe large tax bills. We would have spent less $$$ if we had just tried to pay off the original bills. This company sucks!
Dear Mrs. Winders,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Extreme helpful, always answered any questions I had, always kept me informed as to what was going on with negotiations on all my accounts. They were extremely professional, yet very compassionate. They made me feel very comfortable during my entire journey of debt relief.
Reviewed Aug. 8, 2017
I never expected to need debt relief, but after acquiring some major medical bills I was forced to consider debt relief or bankruptcy to get solvent. I looked around and chose Freedom Debt Relief to try to help me out with my situation. They were very helpful and very caring and made the whole experience a lot easier to handle. Even though the monthly payback was really more than I felt I could afford, I stuck with it and worked the debt down quickly.
Reviewed Aug. 8, 2017
It was very easy to work with Freedom Financial and everything that I needed addressed was done with little effort on my party and to my utmost satisfaction. I would highly recommend Freedom Financial to anyone that is in need of support in bad times.
Reviewed Aug. 8, 2017
I felt I was not treated right because you were not honest with me. And you lost my cashier check on the payoff. I was given the runaround. When I was working I WAS IN CUSTOMER SERVICE for 30 years. I treated everyone the same way.
Hello Ms. Ferrarini,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Always there when being harassed by collectors. Was penalized on taxes though and affected when purchasing vehicle with negative reports. I paid off loans regardless since bills were accrued due to medical issues and building home. None of credit companies were willing to work with me. No choice but to ask for help.
Reviewed Aug. 8, 2017
At the time that I contacted FDR I did not know where to turn. As I reached out to them they responded with kind words and words of reassurance. They made me feel somewhat relieved. At the end of the day (sic), they got me on the straight and narrow pathway and today that debt that they assumed for me is totally paid off in full. You can never overestimate the value that I place on your services. Thank you to all who helped me achieve what I wanted.
Reviewed Aug. 8, 2017
Everyone was so nice and understanding. They made the whole process so easy. I'm so glad I swallowed my pride and made the call. They were totally none judgmental. We managed to make extra payments and became debt free ahead of the agreed upon date originally given. Would definitely recommend their services.
Reviewed Aug. 8, 2017
Unfortunately you couldn't solve two of my account which that cost me a lot more than I suppose to pay. It is too late now but I have to say I wasn't happy at all. Instead you could find another way for me instead of end up in collection and pay lot more than I owe.
Dear Edmon,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Given that going through this process is very, very stressful and upsetting for those of us who have struggled through it, every call to the client service line was very frustrating. Every person who answers the phone is very impersonal and not friendly or reassuring at all. I had several instances where I asked someone to call me back and they never did. Apparently they don't contact every creditor in the beginning to tell them the client is enrolled in the program and will be negotiating a payback amount. I had one creditor who wouldn't negotiate (not Freedom's fault) and sued me. Another creditor just got tired of waiting and sent me a 1099 for a large amount. My credit has still not recovered and I finished the program several years ago. It's just a miserable experience all around. I'm afraid I wouldn't recommend this company to anyone.
Dear Janet,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
We could not been happier nor more satisfied with the help we received from this company! They keep the client updated constantly. The employees there are extremely nice, friendly, & always pleasant! AN excellent trustworthy debt company that treats their clients with appreciation!
Reviewed Aug. 8, 2017
I received great service and advice throughout my term with Freedom Debt Relief and was able to become debt free. I never received a call or a letter from my creditor during the entire process and have started receiving offers for new credit cards.
Reviewed Aug. 8, 2017
FDR is a great company, they have easy and helpful customer service and they got me about half off of each of my debts approximately. This system does absolutely ruin your credit however, which I knew going in. In hindsight, I would've rather have paid all of my debts and saved my credit.
Dear Ms. Clay,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
My experience with FDR was very good. Personnel very helpful, nice. Handled my case promptly, speedily and answered all questions reassuring me constantly. Would recommend them highly. Easily accessible. Agents always available and took care of my case well. When they knew my situation not working, found another answer for me. I greatly appreciate them.
Reviewed Aug. 8, 2017
NOT HAVING ONE REPRESENTATIVE TOTALLY RESPONSIBLE FOR DEALING WITH ISSUES THAT ARISE. Was very frustrating dealing with so many customer service rep. And having to explain over and over the situation. The communication thru the personal online web of Freedom was not working throughout the whole program. All I can really say is that I have graduated and I am ready to move on.
Dear Mr. Acuna,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
This was an extremely helpful process. It sure reduced my anxiety and stress while I rebuilt my credit and finances. Thanks so much for all the assistance. I couldn't have rebuilt my credit without your assistance. All is better in my life. My credit went from 553 to 721 today.
Reviewed Aug. 8, 2017
THEY DID AN EXCELLENT JOB WHEN I WAS HAVING TROUBLE WITH MY CREDIT IOR and I thank Freedom Debt Relief for getting me out of debt. If I ever get into some trouble again I know can count on Freedom Financial but that not going to happen because I free and clear of debt.
Reviewed Aug. 8, 2017
Very good to work with in all phases. All debt was cut at least by 50 to 70 percent. This was a very good decision for me to choose this road to a better financial future. If any one needs help getting back on track with your money problems, I would recommend this service. Second to none. My email address is **. I would give you a thumbs up!
Reviewed Aug. 8, 2017
Although skeptical at first, Freedom Debt Relief pulled it off. They took my debt and within 1 year my creditors were paid. My credit score took a hit of course but rebounded quickly. 1 1/2 years later I am able to get bank loans and just leased a brand new truck!
Reviewed Aug. 8, 2017
Me and my family really appreciate the service Freedom Financial provided for us in helping us to resolve our financial problems, there's a lot of dedicated people who really cares about helping people get out of debt, thanks a whole lot!!!
Reviewed Aug. 8, 2017
I was so happy to come in contact with Freedom Financial. They have saved me from having years of debt to pay off. I have been debt free now for a few years and I just recently got a credit card again. This will be my 1 and only card and will never be in debt like I was. Freedom Financial was very helpful, process was easy and they did all the work. I can't thank them enough. If you are in major debt, trust Freedom Financial to help you. You will be glad you did.
Reviewed Aug. 8, 2017
It was well worth it. The deposit amount once I got start was hard but after a while I never even noticed but not that I'm done. It is so nice to have the extra money I can put back or make extra payments on my new home. That's, everyone was very helpful every time I needed help or had a question.
Reviewed Aug. 8, 2017
Good solution for getting rid of debt quickly. The reps were nice, answered questions by email quickly, it was a good experience. My accounts were settled pretty quickly and with thousands off the balance. At the end, I was given the choice to take a loan to pay off the creditors right away, so our credit could get back on track quicker.
Reviewed Aug. 8, 2017
Thanks so much. You were very helpful and your service was outstanding. Yes I would recommend to a friend or any one. Very happy with the experience. So thanks to everyone who did my acct. It all was so easy to understand, thanks a lot.
Reviewed Aug. 8, 2017
Without Freedom Debt Relief I would have filed for bankruptcy. Even though there were times it was hard to pay they still saved me from what could have been a lot worse situation. I'm 2 years from being debt free with a clean credit score. Thank you.
Dear Ms. Verhovsek,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I had so much bad experience with Freedom that I would never recommend Freedom due to not reveal the truth about how the program works. Freedom need to let the customer knows that they taking part of the settlement that is made to the creditors.
Dear Mr. Ramclam,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
FDR did assist me thoroughly during my financial hardship. Thanks to this program I paid off my credit card debts in two years instead of twenty. I look forward to inviting my friends or family members who are facing financial crisis.
Reviewed Aug. 8, 2017
My husband and I got into some financial debt, and FDR was 100% helpful in assisting us in paying off our debt with reasonable monthly payments. The plan was easy enough to handle. I would recommend this company to anyone that needed the help without having to file bankruptcy.
Reviewed Aug. 8, 2017
Seriously, the first benefit of these programs is knowing that a plan is in place and you can start to put your mind at ease. Everyone's details are different, but if you can handle the payments, you just sit back and let the program work for you. We started with almost 80k in debt. It only took 1 year to get the first 40 paid/settled, and 4 more years of 1 loan payment and we are completely debt free. 5 total years, and after 1 we are already rebuilding our credit with a single loan and all past settlements getting further in our history, as we rebuild credit.
Even in the first year we cut our monthly payments in about half, and had the peace of mind that a specific plan was in place, and while certain factors were out of our hands, the system works, and over time, everything got worked out. Everyone we spoke to from Freedom Financial was kind and helpful. It can pay your own debts through standard means, that is always best. This is not a get-out-of-jail-free card. But if you are truly in over your head, this can be the saving grace you need, without having to file bankruptcy.
Reviewed Aug. 8, 2017
Freedom Debt Relief was able to work with me in putting my finances in order and reduce my debt. They were patient and was available to answer an question anytime I needed them. I will recommend anyone who want to get out of debt.
Reviewed Aug. 8, 2017
Excellent team. Ready to help families to become financial independent. From the very beginning FDR provided the step by step to follow and guided us in each account settlement and during this difficult time. Your guidance provided us peace of mind to us. Our credit score increased exponentially and we are now enjoyed DEBT FREEDOM! THANK YOU!
Reviewed Aug. 8, 2017
Freedom Debt Relief literally saved my life. I was in what was an endless cycle of paying off minimum monthly payments, and would have still been paying 20 years from now, if not for the debt relief that Freedom Debt Relief obtained for me. I can't find words to thank them enough. They were professional, patient and hardworking. I would recommend them to anyone caught in the horrible web of endless debt.
Reviewed Aug. 8, 2017
I feel that your company was compassionate, helpful, caring, got very fair and amazing settlements of my debts. The majority of the time that I called in, I was helped, and my questions were answered. A fair amount of the time, when I called, I would get one answer from a person, and the next time I called in, I would get a different answer. This was frustrating and confusing for me.
Reviewed Aug. 8, 2017
I had a Very positive experience with Freedom Debt Relief. The staff were Very professional, and they responded very quickly to questions and its concerns. The bank kept very accurate accounting of settlements and my bank balance, and my statements were always available.
Reviewed Aug. 8, 2017
I am very pleased with Freedom Debt Relief, they help me quite a bit. They did what they said they would do. They also saved me quite a bit of money also. I would definitely recommend them. Thanks so much, by the way, I am still out of debt. And planning on staying that way.
Reviewed Aug. 8, 2017
You were so helpful with handling my accounts and relieving so much of a burden by helping me reach some financial freedom. Being able to settle those accounts has been able to allow me to spend much needed quality time with my baby girl as well.
Reviewed Aug. 8, 2017
I had five credit cards with high balances. The amounts were so high that as a widow I could never pay off these balances. After my consolidation meeting, FDR negotiated on my behalf balances at approximately 55%. I had paid a down payment to FDR so they could start negotiating each account with reasonable time frames. The only thing that I was not prepared for was the dramatic reduction of my FICO. It went from 2nd to the highest to 2nd from the lowest.
Reviewed Aug. 8, 2017
It took a while to get the process started but my debts are cleared up and my credit score is starting to rise. After I was in the program for almost a year I qualified for the consolidation loan where all my debts were paid off and I make one loan payment to one place. Its great. The stress and anxiety about my debts are paid.
Reviewed Aug. 8, 2017
Freedom financial was very helpful from the very beginning. They were easy to use. Every time I called they were available. I was so scared to get started asking for financial help because I didn't know what I was doing. Freedom Financial made it easy.
Reviewed Aug. 8, 2017
I enjoyed my relationship with Freedom. They did what they said they were going to do. They made a troubled situation very easy to deal with. I couldn't have completed it like they did. I would recommend them. Thank You.
Reviewed Aug. 8, 2017
The customer reps were always very friendly and helpful. The application process was fast and painless. They were very understanding of my hardships. They went above and beyond. I would recommend them to anyone that needs help with debt management.
Reviewed Aug. 8, 2017
I would like to give kudos to Sherry ** for her help in getting us on the best path to eliminating our large debt. She walked us through each step. She is very personable, which in today's world is a great asset. Thanks, Sherry!
Reviewed Aug. 8, 2017
Overall, the program did work, but between countless calls and emails (the web portal did not provide all info I had been looking for) it seemed that each rep I spoke with was on a different educational trajectory. Throw in the late 1099s which prompted an IRS audit, and I would not recommend the service.
Dear Mr. Malerk ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
We were very pleased with the way that Freedom Debt Relief helped us get out of a financial mess. They were very professional and helpful every step of the way, now our credit scores are back in the upper 700 hundreds.
Reviewed Aug. 8, 2017
The employees of this service care about their customers and work hard to help them get out of debt. I would highly recommend them to others. If you need them they are there for you through phone and email. This is a great service if you need out.
Reviewed Aug. 8, 2017
This program did cut my total payments made in half, however, my credit score did not return to a respectable level due to reporting by creditors. I would have been better off filing BK and saved a lot of money, and had a better credit score after seven years. Decide wisely, depending on how much you owe now and how much you can save by BK. In the end it will take at least 7 years to restore your credit score anyway.
Dear Brian ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Freedom Financial helped me to become debt free and I could not have done it without their knowledgeable and very helpful staff. It's the first time in my life since I first started working that I don't have credit card bills to figure in my budget and thank goodness because I am now retired and on a limited income.
Reviewed Aug. 8, 2017
I do agree that Freedom Debt Relief, did help me with my credit cards. But wasn't told that would affect my income tax return. I had pay $1,400.00 to the IRS this year. And next year will probably have to pay more to the IRS.
Reviewed Aug. 8, 2017
It was worth the wait and becoming debt free and the quickness of the operators of accounts to see that the little ones were paid first, and then the others get negotiated asap, more money saved the more you save in the long run. I'm glad I was patient with the process.
Reviewed Aug. 8, 2017
As anyone would know getting out of debt is hard, but if you find the right people to help you, it is possible. This is why I was lucky to find Freedom Financial, they walked with me through this. Now I am DEBT FREE, Thank You Freedom Debt Relief!
Reviewed Aug. 8, 2017
Until I questioned why it was taking so long to settle the last debt is when I told that account no longer existed and we could close my membership. I think that I should have been notified of the findings of that account. I am VERY HAPPY to be DEBT FREE. Thanks again.
Reviewed Aug. 8, 2017
I was extremely happy to have a friend recommend me to FDR due to my total credit card debt and not being able to meet their required monthly payment. After speaking with an FDR representative and forwarding all the information they needed they were able to resolve my credit card debt in half and then I was transferred over to the Consolidated Plus Program to set up my payment schedule with them.
Reviewed Aug. 8, 2017
I was shocked at the pressure to sign up for a loan to pay off my debt which costs about the same as the $10,000 your company saved me. After following your company's advice I now have the worse credit rating I have ever had and can't get a loan to pay off a 24% interest loan through consolidated plus. That is why I am unhappy.
Dear Mr. Scott,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
If I'd ever suggest or encourage anyone to seek financial help, I'd have everyone call Freedom Debt Relief now! I was in so much debt that even though I paid on every card on time, I'd be dead before I'd be debt free. Not now! FDR is the answer... Don't consolidate your debt... Don't wait another day... Go to the phone right now! They've given me relief from the endless amounts of money I was paying each month, getting nowhere close to a zero balance. I had 10 accounts that were negotiated by these outstanding people, all resolved and paid off within 2.5 years! All of them! The amount I paid to FDR each month was even less than what I was paying my creditors but going nowhere. I'm so relieved... I've even recommended three of my peers to get into the program! Do it! Don't wait another minute!
Reviewed Aug. 8, 2017
I found out about Freedom Debt Relief at the right time. They were able to consolidate my debts and within 6 months, I started to see results. They are upfront about their process and let you know what to expect. I am on my way to a better financial future because of them. My credit scores have increased and I've graduated from this program into a debt payback program. I would recommend this to everyone.
Reviewed Aug. 8, 2017
I was very dissatisfied with the service. I had to pay $3,000 in taxes. Have told several people about my bad experience. Still paying very high interest too. They don't tell you this when you get started. Also had to update bank account info. Wasn't done had to call back. Poor customer service.
Dear Ms. Sanchez,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
My overall experience was excellent in the beginning once I got signed up and started paying. I have called several times to see if you could reduce my interest rate. Now that you have me as a consumer you're nowhere around to help me. Because of this I will not recommend you to anyone who says they are thinking of using you. I am very annoyed over the situation.
Dear Geralyn ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Freedom allowed us to be able to live our lives without any anxiety or worries! We were able to manage our debts according to our income and became debt free within about 3 years. I am currently retired and my husband will soon be as well. We are thankful to the service provided by Freedom! Mahalo!
Reviewed Aug. 8, 2017
Yes, very pleased with the service & Have recommend the service. For me it was a lifesaver. They helped me get control of my finances after going through a trying time after my husband passed away. And I am out of words. But, a lot stress release after we started the process. I thank you all very much & appreciated very much.
Reviewed Aug. 8, 2017
Anytime I had a question or was being harassed by collection agencies there was someone available to help me. They assisted me with the correspondence I needed to send to certain companies. I was sent frequent updates and the site was easy to navigate to watch my progress.
Reviewed Aug. 8, 2017
When I contacted Freedom Debt, I was over 70,000 dollars in debt, and on a teacher's salary I didn't see an end to my financial problems. After speaking with a Freedom associate, I decided to give it a shot and was pleased by how easy, quick, and painless the process was. Within a few years I was debt free!
Reviewed Aug. 8, 2017
When I started to look for a debt consolidation company I went to the Consumer Affairs website to look for companies who did settlement consolidation. I did see reviews that were not favorable towards them. I decided to go with Freedom Debt and within a year they settled all of my debts. They always answered all the questions I had in regards to my financial situation with all my creditors.
Reviewed Aug. 8, 2017
Thank you so much for helping me get my finances in order. You save this teacher the embarrassment of having to claim bankruptcy or worse. I appreciate all your help, especially helping to keep my credit rating intact. I will recommend you to anyone needing financial help.
Reviewed Aug. 8, 2017
It was a process that wasn't always pleasant. For the most part communication was good between Freedom and us. I am thankful for the help at a time when things looked pretty bleak. We learned a valuable lesson and are thankful for a fresh start.
Reviewed Aug. 8, 2017
I can't even bring to describe the thankfulness & love I have for this company. I had an ex boyfriend put me into almost $30,000 in debt. Saying he agreed to pay and I would never have to worry. That's when debt collectors started calling me. I cried, couldn't get a loan, couldn't live without worrying what would happen next. FDR saved me! 2 debts paid off in no time, was accepted into a program for the rest & my credit score has gone up almost 50 points since working with them. They helped me to stay within my budget without me having to worry. I am very lucky & thanks to them I am nearly debt free!
Reviewed Aug. 8, 2017
Trusting a company with the messy details of my finances was frightening to me. But I became desperate enough to do some research and make the phone call to FDR. I stepped out in faith with them, and several years, I have no regrets. Only thanks.
Reviewed Aug. 8, 2017
Our experience with Financial Services was extremely positive. All staff treated us with kind professional assistance. We were impressed with the assertive approach to the creditors and the prompt response to our inquiries. We have recommended their services to other debtors.
Reviewed Aug. 8, 2017
Freedom Debt was a pleasure doing business with them. Honest, Sincere, upfront, and communicated very well. My debts were settled in less than the time I signed on for and very glad I got in touch with them. Very satisfied and would recommend to a friend. I am debt free now and I plan on staying that way.
Reviewed Aug. 8, 2017
I managed to pay off all debt with the help of Freedom. Worked with me on every single issue, very pleased with the service and advice. Worked with me all the way and managed my payments in a way I could afford.
Reviewed Aug. 8, 2017
Hello anyone in debt, Yes I was worried like anyone else and yes I didn't know what to do, so I scanned the internet and read the story about Freedom Debt Relief. It took me some time just like you so the more I read about them and what they can help me do, and yes more I had to trust them. Guess what? I am so happy I did. So so happy I am getting my life back in gear. Yes time goes by, but the better and faster a year goes by the correct direction yes the better and happier you will get. Good luck. Think straight the better your life will go. Good luck.
Reviewed Aug. 8, 2017
I am very pleased how everything been gone. I am very pleased. You all have been real good deal with our credit. Keep up the good work. I am looking forward to keep working with you all. And hope you all keep working with us. I know we have a large amount of credit. Thank you.
Reviewed Aug. 8, 2017
While my overall experience with FDR was good, the only problem is, when I need to talk to someone, I am being transferred from one person to another. Most of the time, I talk to different people each time I called. In addition, in the middle of the term, I was being asked to add additional money, but I refused since my understanding was, for the whole term, it will be one amount monthly. It also took a little while before I got back my extra money save with FDR. Anyway, it was so nice that the payment has been completed after all. Maybe it would be better if I know how many months have I contributed. My savings was returned. Thank you FDR.
Reviewed Aug. 8, 2017
I worked with Freedom Debt Relief and found out that I could have handled my payoffs myself and saved approximately $3000.00. I also get calls on a regular basis from one of the companies stating that I still owe them, and I receive bills with the "negotiated" balance. So in essence what they stated they saved me is actually still on my bill and I continue getting collection calls. After contacting FDR I was told that I was no longer in the program and I would have to handle this issue myself.
Dear Jame,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I enjoyed working with my representative but, I was not satisfied with them not paying off my loan through the credit union. I thought they would consolidate all my outstanding balances. I am glad I am on my way to being debt free in a couple of years.
Hello Ms. Smith,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Very happy Freedom Relief took care of everything and I did not had to worry about anything, and they work with you on being able to afford the payment also. Thank you Freedom Relief for everything. I recommend everyone to trust on FR for answers on their debt.
Reviewed Aug. 8, 2017
The assistance that I have received from Freedom Debt Relief has been invaluable. They have consistently kept me informed of my progress and made it easy to follow. The process was easier than I thought and all the forms that were necessary to fill out were not complicated. I seriously do not know how the assistance could have been better. Everything that I needed to know and do was simplified.
Reviewed Aug. 8, 2017
I can not thank them enough. Even though I was paying larger payments my credit cards, I was not able to see that I was making my payments. The balance always seemed to stay the same. Freedom Debt Relief was there to help. Working with the creditors and myself they got the bills to where I could handle the payments. I can not thank them enough.
Reviewed Aug. 8, 2017
Freedom Financial did a great job for us and in relatively record time. It proved to be a good experience for us and I would recommend this company to any friends undergoing similar problems. We were really against filing for bankruptcy, and after much thought and discussion we decided to go this particular route and have no regrets whatever!
Reviewed Aug. 8, 2017
Exactly what it says, RELIEF! I was drowning in so much debt, it took a toll on me only because I couldn't provide the little extras for my family like a man should do. I don't regret choosing Freedom Debt Relief at all!
Reviewed Aug. 8, 2017
This was the best thing to do and the way they help you and work right with you. It is most definitely the best thing. They work for you personally and not the debtors. Anytime you have a question or just need help they're only a phone call away. They explain everything in your terms so you can understand. Awesome people to communicate with.
Reviewed Aug. 8, 2017
I was very pleased with all the help I receive from Freedom Debt Relief. I was in an dire state with our credit card debts while on Social Security Disability and my husband not working full time all the times. I call and was informed and was able to get out of debt. Thanks to all their help and advice, I was able to get the much needed help and now we are back on track. They were very courteous and attentive to all questions and doubts that I had. I would definitely recommend Freedom Debt Relief to anyone that are struggling to get out of debt.
Reviewed Aug. 8, 2017
I felt like I was running on a financial conveyor belt that was faster than me--running forward but moving backward. Then Freedom Debt Relief offered a solution that got me off the Belt. I am now getting ahead of this debt, making payments on time with a clear end in sight. Thank you!
Reviewed Aug. 8, 2017
I was very pleased with the way Freedom Debt handled my Debts. Whenever I had a question, they were always pleasant and assured me everything will be alright and it was. I would refer them to anyone ask me about them and to my friends.
Reviewed Aug. 8, 2017
So much information is not disclosed. I guess they prey on people finding out the hard way. And just when you think you're going to be ahead of the game, you get beat up on your tax return. You are better off taking out a personal loan. Nearly 9 months went by before this company contacted my creditor. Did more damage to my credit this way.
Dear Mr. Duhs,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I was hesitant to do this but I settled the debt I had and honestly saved money. I would have been paying interest forever. Great savings and the customer service is great too. I thought that the collectors would never stop calling but just leave it up to Freedom. They will handle them.
Reviewed Aug. 8, 2017
They were there when I needed them to help me get back on track financially. FDR TEAM was always polite and professional. If you need help with credit card adjustments and totally regroup... you need to try FDR to help put you back on track with your life.
Reviewed Aug. 8, 2017
Great program. No issues at all. Customer service was great. From the time I was contacted till the final paperwork was done, they were very professional and timely. They stood by their promises and never left me hanging. Would highly recommend this relief company.
Reviewed Aug. 8, 2017
When I called I was at the end of my ropes, my credit was so bad I couldn't get a loan to try to pay my debts, FDR helped me so I could get back on track and assisted me without judging me. Now I feel a weight has been lifted off me. I have learned to look at as a want or a need.
Reviewed Aug. 8, 2017
Customer service was good. I was given 3 different dates when the debt payoff would be concluded. It would be good to had received hard copies mailed as to the status of the debt on a quarterly or semi-annual basis.
Reviewed Aug. 8, 2017
I was nervous about the process but I could call them anytime and get an answer to my concerns or provide me info to solve the problem. We were served papers on one debt but the assisted with the process.
Reviewed Aug. 8, 2017
Freedom Debt relief was very good to work with. Every step of the way they explained everything I needed to provide and were very helpful in resolving my debts. I was very happy to work with them and would have them help if I needed them in the future. Thank you.
Reviewed Aug. 8, 2017
Due to some unavoidable circumstances stemming from 2008 and beyond when the economy bottomed out, plus some miscalculated investments, we encountered a serious debt problem. Not knowing what steps to take we were fortunate enough to connect with Freedom Debt Relief. From the moment we signed up for their program, we never had even a slight complaint. Our debt problem was eliminated within the time frame they had stipulated and we have put our debt problem behind us.
Reviewed Aug. 8, 2017
Very friendly company, and I'm excited to be getting out of debt here in about 3 years with your help, I could have never got out alone. I want to give a big thanks to Krista ** from Santa Paula, CA for helping me to get where I'm at today.
Reviewed Aug. 8, 2017
I was drowning in debt and had it gone on any longer I was a great candidate for foreclosure on my house and the loss of my self respect. I saw an advertisement for Freedom Debt Relief and decided to give it a try. What did I have to lose? FDR worked out a monthly payment plan that fit my budget and after about 48 months, I am now debt free. I have financial freedom, I am still the owner and resident of my own home, and my credit report is getting better every day. FDR saved my home, my self-respect, and allowed me to sleep nights. FDR will always have my eternal gratitude and I have already told other people in the same boat I was, or headed that way, about their plan. Thank you, Freedom Debt Relief.
Reviewed Aug. 8, 2017
Me and my wife were in about $40,000.00 in credit card debt and I lost my job. Trying to live on Unemployment . We had already filed bankruptcy once in our life and did not want to go through that again. I went online and the first thing pop up was Freedom Debt Relief. I spoke with a rep at Freedom Debt and the rest is history. There was some paperwork at first then all the creditors that had been hassle me and my wife had all. Even directed towards Freedom Debt, they handled everything.
I felt worried at first about what was going on but Freedom handled all the negotiations and set up payments that we could afford and that would keep all the credit card companies happy and kept me in the loop the whole time, and their online website was right on. I knew everything that was going on without having to contact with any banks or creditors. I would highly recommend this service over bankruptcy because all my debt was cut in half and my credit was restored pretty quick. After one year with Freedom Debt there was a sister company that took over my debt and helped us get debt free even faster. I would highly recommend their services. I would only say one thing that after all the credit cards were taken care of they did 1099 us for the tax year but wasn't too bad.
Reviewed Aug. 8, 2017
It worked better than I hoped - 45k paid off with 27k - no creditor calls. Everything worked. Customer service answered all my questions courteously and professionally - the dashboard could add a feature to show original amount owed and settlement paid. Thanks.
Reviewed Aug. 8, 2017
I appreciated 90% of my experience, but you have to stay on top of the process the whole time. There were some very good representatives but there were some mistakes that cost me in the long run. Yes I would and have recommended them to others.
Dear Ms. Jackson,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Always available for questions and I really appreciated that. Customer service was excellent and I always felt that I was being helped to the full extent. Customer service representatives were always courteous and would ask when my questions were completed if there was anything else they could do for me.
Reviewed Aug. 8, 2017
I am please that my debt was eliminated, but I am not so happy that I have negative marks on my credit report because Freedom telling me not to pay my bill. I would like for the negative mark to be taken off my credit, but I am not sure how to do it.
Reviewed Aug. 8, 2017
Overall I was fairly satisfied with Freedom Debt Relief. Along the way there were a few misunderstandings and trials, but we made it through them. My biggest frustration was last year, after being out of the program for a while, I called to get some information and I had a horrible experience then. I couldn't recall my exact draft amount, so therefore I couldn't be helped. Mind you, I had been out of the program for at least a year, I had gone through a divorce and didn't have all the paperwork and I was treated very poorly. Finally I "demanded" to speak to a supervisor and I FINALLY got the help I needed. That was another story by itself. I know some of those things were done for my protection and security, but it went way beyond out-of-line. I was not happy at the service I was given nor the way I was treated. Thank the Lord that I was already done with my program.
Dear Mr. Smith,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Freedom Debt Relief helped me avoid bankruptcy. On the occasions when I had to contact associates by phone and e-mail I was always treated with the utmost courtesy and respect. I will always recommend Freedom debt relief to anyone who's in a financial bind.
Reviewed Aug. 8, 2017
Freedom Debt Relief was great. Everyone was very friendly and helpful. I was able to complete the program well within the time period they told me it would take. I would definitely recommend them to anyone that needed help with credit card debt.
Reviewed Aug. 8, 2017
The Freedom Debt Relief Program has given me a chance to get control of my finances. I felt like I was drowning and losing control of the life I wanted to live. They gave me hope and a way to fight myself out of debt. I feel I am in a much better place. Thank You.
Reviewed Aug. 8, 2017
Once I was signed up it was very difficult to get a response from them. Did I get rid of my debt - yes, sort of. I had to incur new debt (to FDR) to pay off the negotiated settlements. And, I wish I had known that having debts forgiven counts as income for income tax, and is therefore taxed income. By the time you add up the new loan and the income tax, I would have been just as well off to spend that money with my creditors, and would still have a decent credit score. Add in 6+ months of phone calls... If I knew then what I know now, I would have done it differently.
Dear Mr. Baugh,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Everyone was very nice and understanding. I think in the next year we will see that we made the right decision. I think it is very hard to make those kind of decision. Your credit scores affect everything that you do. It is so easy to go down the wrong path. Thank you.
Reviewed Aug. 8, 2017
My experience with Freedom Debt Relief was great. The team that assisted me provided guidance throughout the entire process. From the application process through the settlement of my accounts, I always felt they (FDR team) were right by my side. They were readily available by phone or email to answer questions or concerns I had. Freedom from debt couldn't have been easier. Words can not begin to express my gratitude, but I hope that my word of mouth will. Thanks FDR.
Reviewed Aug. 8, 2017
Trying to get to talk to someone takes an act of congress. They never call you back nor do they email you back with an answer to your question. Do yourself a favor and talk directly to creditors. They WILL WORK WITH YOU. Worst experience of my life.
Dear Janice,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I am very pleased with Freedom Debt Relief! The staff was very helpful, informative, understanding & professional. They were able to work with my creditors to reduce either the debt or overage fees... With that, they set me on the path to financial Freedom. :)
Reviewed Aug. 8, 2017
Excellent response to every question, every time ~~~ professional, courteous experienced staff! No complaints whatsoever regarding any aspect of my experience with this organization. There were times when I needed to change my payment date, or change the amount, and it was never a problem. I am completely satisfied.
Reviewed Aug. 8, 2017
Great company to deal with. Very responsive and caring, and helped me to achieve my goals of paying off a lot of debt. I would highly recommend anyone considering a debt consolidation to give them a try. I am so glad I did.
Reviewed Aug. 8, 2017
Freedom Debt Relief helped me through a very difficult financial time, and they were there every time I had a question or concern. The Customer Service representatives are the best! Don't hesitate to give them a call if you need help. Highly recommend their service!
Reviewed Aug. 8, 2017
I was being swallowed up with chided support and revolving credit card debt. The program allowed me to get rid some outstanding bills and kept me afloat. l am very grateful to the program and would highly recommend it to anyone in the same kind of situation.
Reviewed Aug. 8, 2017
Felt this was a good program. Part I do not like is the loan portion offered after I was in it for 4 months. I felt they didn't explain the loan process very well and that the interest rate is unreal! Very poor explanation to that program. Not happy with them at all! With you guys, I would be done by January 2018. With them, it is now May of 2020! Wished I could get out of it!
Dear Mr. Dimick,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Freedom Debt Relief was great. They kept on top of things and did a good job of negotiating the amounts down. The monthly payment was not too bad either considering the amount of debt I had incurred. As a consumer, you do need to keep on top of faxing any letters that you receive from the creditors. After a while, the calls did stop.
Reviewed Aug. 8, 2017
I am pleased with the fact that once Freedom Financial took over my debt I did not have to worry about these creditors any longer and that the issues were being handled. The only issue I have with the whole process is as we approached my final creditor settlement instead of paying it in one lump sum it was carried out over 12 months and there was enough funds to handle it in one payment. I requested it be paid at one time but felt I was ignored and they wanted to postpone the final settlement.
Reviewed Aug. 8, 2017
I might be paying back my large (the amt.) credit cards quicker, in the long run. I'm ending up paying more than what I owed in the beginning. I was told I would be done paying my loan in 3 years but as it's put and graduate, but that only meant I was put on another loan and began the 3 years again. Not satisfied!!
Dear Ms. Robledo,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
My only issue was that I ended up paying more each month than I did before I started so daily living was very hard. I would have also preferred to have been given a monthly update rather than having to go online. So now I am not sure if I have paid off or how much longer I have.
Reviewed Aug. 8, 2017
I was desperate, I was unable to work, unable to pay even minimum payments on my massive debt. I paid and paid, never getting anywhere with Freedom. Consolidated came along, things got even worse. If you use these companies, make sure you read the fine print. The interest rates were astronomical. We ended up borrowing against my husband's retirement account. If it sounds too good to be true, it probably is.
Dear Clydell,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Freedom Financial got me out of debt. They did what they say they are going to do. And, they greatly reduced my stress levels regarding debt in my life and the process of getting out of it. I don't believe that I could have succeeded on my own and it certainly wouldn't have been as smooth of a process. The only reason I gave 4 instead of 5 stars is that when my last account was taking longer than expected to settle, it seemed like no one really knew exactly what was going on, and I didn't have one person focused on it or me. Everyone was really kind and helpful, but it was frustrating at times, because I kept getting different answers. In the end, though, the account resolved with better than expected terms, and therefore, it was worth the wait.
Reviewed Aug. 8, 2017
Again, go some place else! Calls continue... letters come... Then oh my favorite you have to claim on taxes the relief they get you!!! Stop. Exit the website.
Dear Ms. Bunts,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
We received excellent service from Freedom. Everyone we spoke with was courteous and pleasant. And they worked with us to provide an affordable repayment plan, seeing as we are retired and on a fixed income. I would highly recommend Freedom to anyone.
Reviewed Aug. 8, 2017
Freedom Debt Relief has helped me get rid of debt. I knew some creditors would be hard to work with, and FDR did their best to make those experiences not as stressful. I did have to go to court once, and that was embarrassing. I wish FDR had attorneys you could work with at FDR... who could represent you free of charge.
Reviewed Aug. 8, 2017
I found this service most helpful. The customer service reps were friendly and very helpful and I found their suggestions very smart. I would recommend this service to anyone. Freedom Debt Relief, their lawyers and the customer service representatives are knowledgeable and they looked out for my best interest.
Reviewed Aug. 8, 2017
I was told everything would be taken care of and I would owe a fraction of what I actually owed. I ended talking and negotiating with the lending institutions that I was defaulting against and after all said and done. I had a loan for the same amount I owed but with a huge interest rate and I am still being penalized by all credit agencies for serious defaults in my history because of this. Was the worst decision I have ever made (financially).
Dear Mr. Penfound,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
While I am happy with the overall service received and the ability to be able to pay down my debt, a few things would have helped: 1- it was not properly explained by the "sales" associate on how the monies paid into the program work and how dent is paid down. You are left to assume incorrectly that they will front funds to pay off debt and then collect form you at a high interest but that is NOT the case. They use ONLY your accumulated funds. This poses some issues as you move forward in the process. Would like to have know this from the outset. 2- the cost is quite extraordinary and although it is a valuable service, you are ultimately on your own with many issues regarding debt collection that fall outside their parameters. For the amount of money these services cost I would like to see them be more robust in their offering and help. That said I am happy to be debt free and all their assistance.
Reviewed Aug. 8, 2017
It was a long haul and a lot of debt, but I am glad I used Freedom Debt Relief to help me get rid of credit card debt. Everyone was great to work with, but the only thing is the creditors still called while working with the program.
Reviewed Aug. 8, 2017
You are the biggest scam company I've ever have used. You had more fees than paid on credit cards. Had to take care of last one myself because you wanted triple the money for settlement and the ** still on my credit report because of your ** company.
Dear Ms. Lambert,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Was a relief... was diagnosed with colon cancer and the debt was too much... needed help and Freedom Financial was the answer... they took care of it and seemed like no time was done! Is such a relief to know I don't have to worry about being in debt anymore.
Reviewed Aug. 8, 2017
It took time to work through this, about five years, but once I had got it paid, I felt so much better. It also made me much more aware of not getting into debt again, and much more disciplined. One's credit rating is not the best while going through this, but once one has paid it, the creditors realize you are dependable because of your track record.
Reviewed Aug. 8, 2017
The amount I am paying to get out of debt is almost as much as if I negotiated a settlement myself. I understand that I was in debt for over 25k and your company got that down to 12k but after scaring me into taking your loan offer at 25% interest my total payment to you is almost what I owed. The credit card companies offered a better deal. But, I am months away from paying off this burden and that is what you promised would happen.
Dear Mr. Mulvaney,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Really happy with the results from this program! I will be out of credit card debt in less than 3 years. Half of my debt was excused. Would recommend this program to anyone who is in credit card trouble. This program makes me think twice about charging up my credit cards again.
Reviewed Aug. 8, 2017
I received terrific services. Everyone helped me through every step. I am very pleased and thankful for the services provided to me. I will recommend Freedom Debt Service to all of my friends and family. My credit score has risen and I am very thrilled. This was a great choice for me.
Reviewed Aug. 8, 2017
I feel that Freedom Debt Relief helped me with my debt. There were a couple of times that I felt overly stressed and felt that I had been neglected, that I was left to deal with a creditor on my own and, being inexperienced, felt very vulnerable. HOWEVER, there are some things that I, being the client, had to do - after all it was my debt - and I had excellent advice and I appreciated the calm demeanor that my representative displayed. Thank you FDR for your support!
Reviewed Aug. 8, 2017
I'm very glad to have found this program, I would have been in a lot of trouble had I not found it. The program was simple, structured, and provided a way to eliminate my debt in an honest and effective way. They also helped me regain credit by paying off the remainder of my debt in form of a loan issued to me so I wasn't just avoiding bad credit anymore, but gaining positive credit. Thanks so much!
Reviewed Aug. 8, 2017
So helpful and always showed compassion and understanding. It was nice that you guys were to help with the threatening calls I was receiving. Always very knowledgeable. It was extremely helpful that all required information was able to be faxed it as I wasn't able to leave work. This organization makes it convenient for you which is so helpful.
Reviewed Aug. 8, 2017
Wonderful people to deal with. Very caring and concerned. They are the best to deal with when you have credit problem. Would recommend to everybody. They helped me out of a problem when I had no idea what I was going to do. Very understanding on payment when I had surgery and was off work.
Reviewed Aug. 8, 2017
Too many calls explaining things to everyone who seemed to juggle my call like a hot potato every time I called. Said account was closed and final bill paid then received summons in mail. Total disaster. They still owe me a credit for overpaid balance I sent them over a year ahead of time to complete the program. No one understood what I wanted. Very frustrating and totally ruined my credit.
Hello Mr. Karasinski,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I contacted your agency in December 2013 and after your program had taken an exorbitant amount of percentage for service (settlement) charges for a year, then you turn me over to ConsolPlus so this program can get additional astronomical fees and finance charges because I received a court summons from a creditor. I'm NOT SATISFIED at all and I am letting as many people as possible know.
My email to you (I add, no response nor call, just a form email with the agreement) from 3/6/15: "I would like to take the opportunity to let you and Freedom Debt Relief know how disappointed I am with your services. After careful review, I have come to the realization that you did exactly what I was trying to avoid and said so to your customer service representative Charlie ** & Joseph ** upon initial contact. This is nothing but a debt consolidation loan.
First, I've already paid you almost $10Gs in settlement fees because you get 25% of the balanced owed instead of the negotiated balance. Now I still have the pleasure of having to pay another 5-10 years of interest to you. It was not enough that you promised upfront to contact my creditors and did not do so, then you tell me to ignore them and only after 3 months of harassing calls do you let me know that you will not even contact them until I've made a certain number of deposits, citing the need to have money to negotiate with. Then you contact me stating that you have another option of service (ConsolPlus) that will alleviate creditors taking me to court after I received the notice from one of my creditors.
You preyed on my fear and my desire to do what's right. In short, I consider your to be crooks... I should have went to CCC, at least they would have negotiated with the creditors in me not having interest accrued on the balances owed. Please note that I will be contacting every consumer review site that I can find to ensure that no one else gets stuck like this. I trusted you to assist me in doing what's fair and you failed me."
Hello Ms. Stevenson,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
All went well with Freedom Debt Relief, helped me out of a jamb. After a few months of Freedom negotiating with creditors they had most of them talked down to lower payoffs. Then they offered me the opportunity to hook up with one of their Partners Consolidation Plus who lumped all remaining debt into one loan. Interest rate is a bit high but I am currently refinancing everything with a local lender so it all worked out.
Reviewed Aug. 8, 2017
Due to my own financial carelessness, I accumulated a significant amount of debt across several different accounts. It was becoming very hard to manage and I was making no progress. Freedom's plan simplified the matter into one lump sum and by attacking it with bi-monthly payments. I was able to get out of debt in a fraction of the time it would have taken me if I had stayed the course of treading water.
Reviewed Aug. 8, 2017
My debts were consolidated into one monthly payment. My area of concern is I did not get any assistance with the credit bureaus to get my credit score back on track, which I still need assistance. With my understanding when I signed up, I would get this assistance which I'm still waiting for.
Dear Mr. Lacovou,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Words can't describe how much Freedom Debt Relief has helped me with my debt and my peace of mind. I am so grateful for everyone. Everyone was so helpful with all my questions, and their website was easy to navigate to see my progress. Thank you for all your help. A+ in my grade book.
Reviewed Aug. 8, 2017
I had an overall good experience however there was one creditor that Freedom Finacial left out. They are sending me collection letters years after I had Freedom Financial take care of all my creditors. When I spoke to freedom financial, the first time they told me I should have read and made sure all creditors were on the list. I understand that. But shouldn't I trust that Freedom Financial captured ALL creditors? That's the reason I paid all those fees. It seemed like they didn't want to take responsibility for making a mistake of leaving one creditor out. It was over $6K. Now I still keep getting a collection letter that should have already been paid off!
Dear Mr. Morales,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
I was swimming in credit card debt before reaching out to FDR. Within a few weeks, they had negotiated with two major credit card companies and were able to reduce and settle debt to an obtainable pay off within a few years. My credit score improved dramatically after a few months with this remarkable program. FDR's customer service is very reliable and available as you need them. The program and your debt success is easy to track online or through regular emails sent.
Reviewed Aug. 8, 2017
Wow my experience with Freedom was fabulous. It was so great that I recommended my daughter. I am so happy thanks to Freedom. My daughter is amazing with all the help Freedom have been giving her. I would recommend Freedom to anyone that needs help. And the service was fabulous and Freedom really does have all the tools and resources that the customers really need. Thanks to Freedom I am free.
Reviewed Aug. 8, 2017
I was trusted to Freedom Debt Relief and enrolled with them, but I regret it, because they did not negotiate for settlement to my vendors and taking my monthly deposit money. I was paid their fees 23% of my debts for 2 accounts. After that have decided to cancel my enrollment. Then I myself called to my vendors to negotiate for settlement, I have done all my debts and no need to pay service fees then I am out of debt collections.
Dear Ms. Wai,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
The help I received with any questions was good. I don't think I would ever utilize this type of financial help again in the future. After starting the program and after a few months of stress, they ended up convincing me to take out a loan that they helped set up for me. I am no further out of debt than I was before. Yes it did save me a few dollars, but in the long run, it ruined my credit, and I still owe a lot of money. I was told when I filed my taxes that it would have been better if I just filed bankruptcy. I would have been better off not even signing up with this company.
Dear Ms. Norem,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
Every time I have called they have been more than helpful & very patient & friendly. It's not the best situation to be in but they have never made me feel like a failure somehow for having to use their services.
Reviewed Aug. 8, 2017
I want to thank FDR for helping me regain my foothold in better management of my money. They were professional in all dealings and prompt in answering my questions. It was great to see the numbers on each account hit that zero mark. Thanks again to a wonderful company.
Reviewed Aug. 8, 2017
I have had a very good experience with FDR for the time it took to establish my account with Consolidated Plus. All those involved were very helpful, courteous and respectful of my need to get my finances back to a manageable level for me. Those involved were almost always available when I had questions or problems and made things easy to get done in a timely manner. I am relatively happy with their services.
Reviewed Aug. 8, 2017
This is a great place to do a debt consolidation with help me through it all. Very polite and friendly people to work with and they take care of it all. You don't have to do anything except give them all your information and they take care of it.
Reviewed Aug. 8, 2017
They were very accommodating to me on my payment times and details. If I ever had a question they answered me in a timely manner. The online portal really helped in seeing how much farther I needed to go. It was a relief not have to deal with the credit cards myself.
Reviewed Aug. 8, 2017
My business transactions were handled with me in mind. All matters were handled in a timely manner and very courteous also. Thanks for all of your help. I would highly recommend your service to help them get their finances in order. Thank you very much.
Reviewed Aug. 8, 2017
I don't know where I would be if I didn't start this program?! This program not only helped me but taught me a very good lesson on how to better manage my credit card expenses. Great staff and would recommend to friends and family!
Reviewed Aug. 8, 2017
My experience at first was a bit harrowing. When I called about information about my account, information I received was vague. When I wanted to talk to a supervisor, the person I was talking to said that the supervisor could not help me more than she could. I was not happy and made sure she knew it. The supervisor did get on the phone and talked me through the process, which I thought at first was slow. But once everything was in place, I felt so relieved about being able to get out of debt. It has changed my life.
Reviewed Aug. 8, 2017
My whole experience with Freedom was excellent. I will and have recommended them to my friends. I am very thankful I found Freedom to work with during such a difficult time. The tools and support provided from Freedom were easily accessible, informative, and helpful in keeping my mind at ease.
Reviewed Aug. 8, 2017
All involved in helping with my debt consolidation were very helpful and did not make me feel uncomfortable about my situation. Great customer service and instructions on what I need to do, were very well explained. Very helpful to me when I was not sure where else to turn. The fact that I only worked with a couple different people was a comfort to me so that I didn't have to keep re-explaining my situation.
Reviewed Aug. 8, 2017
Even though they were paid off through a settlement I have been receiving calls and demand for payment from Lending Point. I told them that they have been paid off but they are not listening to me. Please contact them from your previous records and cease this payment demand. Other than this one problem this service has been outstanding and you have my thanks.
Reviewed Aug. 8, 2017
Helped get us out from under credit card debt. A little more expensive than I originally thought it would be, but still saved us a lot of money. It is nice to be without debt. It has helped get us closer to retirement. I was able to reduce my hours at work.
Reviewed Aug. 8, 2017
Thank you for assistance and guidance through my financial crisis. Your staff was knowledgeable from beginning to end. The staff helped stopped all the phone calls. The company did just what they said they would do. I would with no hesitation recommend your company to my friends.
Reviewed Aug. 8, 2017
I was extremely pleased with the entire experience I had with Freedom Debt Relief. They delivered on every promise and we're fastidious in their business dealings, as well as reachable and courteous at all times. Would highly recommend this company to anyone looking for assistance with financial problems.
Reviewed Aug. 8, 2017
Highly recommend Debt Relief to those who have a lot of credit card debt. I have already recommended 2 of my friends. Thank you Freedom Debt Relief for helping me to get back on track in the shortest amount of time. I can breathe a sigh of relief knowing that I am no longer thousands of dollars in debt.
Reviewed Aug. 8, 2017
We felt bad having to use Freedom Financial Services, but we both lost our jobs from the same company at the same day. Bills were piling up and we just couldn't keep up. We followed the program and finished in a timely manner. What a relief!
Reviewed Aug. 8, 2017
Although they did resolve one of my debts to my satisfaction, I submitted 3 Creditors and they more or less told me I was on my own for the remaining 2 debts. Their fees are a little exorbitant and was not properly explained to me, ie: very high interest rate on loan to me to cover settlement of one debt and very high "service" fee.
Hello Coila,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2017
They held my hand every step of the way. Very professional. Every time I had a question/inquiry they got back to me within 24 hours. I never felt like things weren't going to get resolved. Also they made sure to get me the best deal. I really felt as though they were working to help me become debt free. It wasn't just an account.
Reviewed Aug. 8, 2017
I was very please with the way my account was handled by Jason **, the Freedom Debt Relief agent. He was patient and kept me in the loop of everything. I did recommend this program to a friend, however, she ended up filing bankruptcy.
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