Freedom Debt Relief Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
+2 more
About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
Filter by Rating
- (26,041)
- (4,244)
- (1,660)
- (1,204)
- (1,658)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed March 19, 2019
FDR was found to provide excellent customer service. They supplied financial advice and responded to any questions asked in a most timely manner. It’s a pleasure working with them and most important the plan works saving me a ton of money.
Hello Sandra,
Thank you for your wonderful feedback. We are overjoyed to hear of your positive experience and we will continue to support you through your graduation. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 19, 2019
I wish I wish I would have listened to BBB but other than that it's okay. Yes I might recommend it to some people. All depends on what they have going on in their life, and it's definitely a learning experience.
Thank you for your feedback, Yolandrea. We understand Freedom Debt Relief is not for everyone but we are happy to support our clients in becoming debt free. We would greatly appreciate if you recommended Freedom Debt Relief. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 19, 2019
I have been very pleased with the service I have received from Freedom Debt Relief. They keep me updated on my account and it is very easy to communicate with them. I like the computer access and to be able to view my status whenever I choose to do so.
Thank you, Mary, for taking time from your day to provide incredible feedback about our company! We look forward to continuing to assist you in getting debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 19, 2019
I was worried for the first few months about whether or not I made the right choice but now in 7 months I have 2 of my debts settled and am very happy with the progress so far and am excited for the end result. Thank you Freedom Debt Relief.
This is amazing, Anna. We are very proud of your success thus far and we are looking forward to seeing you debt free. Keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 19, 2019
All is great. You done a great great job I think and you did it so fast and all the people are so helpful and I would recommend you to more people that need help with their bills so they can get help like I did.
Thank you for sharing your review, James. We are very glad to negotiate and resolve your debt in a very timely manner. We also would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 19, 2019
I was in over my head in debt. I got in touch with this company and they have helped me so much. It is far better than bankruptcy and you can pay the people you owe something. I feel bad that I got behind on my bills but at least I am trying to pay them. If you need help with debt I would say you need this company to help you out.
Thank you for sharing your review, Martha. We are very happy to assist you with your debt and you definitely made the best decision when you enrolled in our program. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Original Review: March 19, 2019
I am mostly happy for the services FDR provides however, sometimes settling has taken so long that I end up owing more after a settlement has been reached than I did originally. Seems a bit useless in a situation like that.
We greatly appreciate your honest review, SoJa. We understand that negotiating settlements can take some time and in that time your accounts may collect interest, however, if you consider the months it takes to negotiate a settlement versus the amount of time it could take to pay off the account with minimum payments, you'll see greater savings in the long run. We always have your best interest in mind when it comes to negotiating your accounts and we're confident you'll see great savings. If you have additional questions for us, we encourage you to contact our client services team by calling or emailing us. Thank you for choosing Freedom Debt Relief.
Reviewed March 19, 2019
Why are you setting up payments with a creditor when there is enough money in my account to pay it off for the negotiated amount right now. Fact of the matter is, there are 2 accounts like this. I have called and spoke with customer service numerous times about this. I CANNOT get across my sense of urgency regarding this and I am not getting the action I want. SOMEONE at the next level needs to take action and explain this plan to me. If the money is there use it!
Dear Peter,
We appreciate you letting us know your concerns as they do matter to us and we're here to look into your account further to see what we can do to find a resolution to this. A member of our team will be reaching out to you to discuss your review. Thank you for your time!
Reviewed March 18, 2019
I had Chase offer me a great settlement and I had to pull them out of the program because nothing was done and I settled it myself. You also mess up my settlement with State Farm because payment were not made on time and now I have another 7 months. I truly learn my lesson dealing with this company. Never will I never get in debt again. I was taught a valuable lesson.
We're sorry to hear you feel so poorly about your experience in our program. We truly have our clients' best interest at the top of our list. Often times, creditors will offer what appears to be a settlement. However, after further review, the settlement amount offered ends up being the down payment on the entire balance due. Please know that our ultimate goal, Ms. Woodard, is to see our clients complete our program successfully and obtain brighter financial futures.
If you have any questions at this time regarding your account, feel free to contact client services 7 days a week or via email. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Reviewed March 18, 2019
I have been working with Deborah for the last couple weeks. She is very pleasant, patient and kind. I am very happy with the service that Freedom Debt Relief offers. I refer this company to anyone who needs some help to get out of debts. Good company with great customer service.
This is excellent, Van. We are overjoyed to assist you with your debt and we are excited to see your results in becoming debt free. We greatly appreciate you recommending Freedom Debt Relief! Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2019
Updated on 09/11/2019: I strongly advise working with ANYONE other than Freedom Debt Relief. I started working with them and everything seemed to be going well. They did reach a settlement for a few accounts, and I thought I was heading in the right direction. However, earlier this year in March or so I received garnishment paperwork for an account I had handed to FDR. According to FDR they did not have all the information for the account and were unable to get into any settlements. They claimed that they had tried to contact me about getting the account information but I do not have record of their attempts to contact me. Long story short, they did NOTHING to help. They forwarded me to National Litigation Law Group who FDR partners with and I had been paying for the legal services just in-case something like this happened. NLLG refused to help as well.
I was extremely upset and could not get any real help from FDR and just had to have my wages garnished. Well it's been 5-6 months now, just finishing that garnishment and I find out another account that I placed with them has gone into garnishment proceedings. I reached out to FDR and still have not heard anything back from them. The account that is moving forward with garnishment has been in FDR's hands since summer of 2017 is showing as "not ready for settlement" in my account. I managed to survive the first garnishment by clearing out my 401K and now I have absolutely nothing and am very frightened about the upcoming garnishment. I thought I would lose everything with the first garnishment and now I am certain I will lose everything with the 2nd garnishment. Really ANY OTHER COMPANY would have been better to work with than FDR.
Original Review: I am VERY upset with FDR. The salesman who I first spoke with assured me that working with FDR is the best choice to reduce debt and to avoid legal problems arising from accounts in collections. Well that is exactly where I find myself now. I received garnishment paperwork for an account that FDR was supposed to be servicing. I guess they did not start any settlement with the account that went to garnishment because the balance was higher than some of the other smaller items they were working on. FDR did settle a couple accounts for me and their settlement is $5 or $10 a month in order to stretch out the length of time you are in the program. Back to the account with the high balance that was pushed off and not worked on, well now 25% of my income is gone to garnishment for the next several months.
I also stupidly signed up for the legal services they offer and have PAID EXTRA to have on my account. The legal reps were very prompt in telling me they would not represent me and just pushed me back to FDR. After calling FDR AGAIN to explain the legal services dropped me, they said they would send my account over to another legal team and I would hear back in 3-5 business days, all while garnishment is looming ahead. A week went by with no word from FDR, I called back and was hung up on. Called back again and spoke to a very rude woman who gave me zero information at all. After getting more and more frustrated with her rude responses I spoke to a supervisor, who told me I needed something from the court. Nobody told me about this prior.
In the week of waiting to hear back and the 3 different conversations I had with FDR prior nobody told me to get these documents from the court. All the while FDR does not seem remotely concerned about the fact that my wages are now being garnished, I will need to drop out of school, and could be looking at eviction in the next few months. They were not apologetic and did not offer any alternatives, their only answer was "we haven't heard back" from the firm who filed the garnishment. The supervisor said she could see FDR reached out a week prior, but shows no other notes. They tried to reach out ONE time and never followed up again. They were very eager to work with me when I signed up and gave them permission to debit my bank account every two weeks, but now that my life is falling apart, they could care less. DO NOT DO BUSINESS WITH THIS COMPANY!
Hello Sarah,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team has reached out to the email address associated with your review for further assistance.
Reviewed March 18, 2019
We have with FDR for some time now and we are very happy with the results so far. And if things keep going as planned we should be finished on time witnessing the help of FDR. The plan is working just great.
Theodore, we celebrate with you as you become debt free! Keep up the great work! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2019
Very helpful and always giving good information about all the process. I am very happy to have the help they have provided to me and my family. It was a easy process and would highly recommend this to any friends or family that would be in need of this kind of financial assistance.
Thank you so much, Norma for your marvelous review and sharing your great experience! We look forward to continuing to assist you in getting debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2019
Excellent service, and very easy and efficient system to communicate with. Customer service is also on top of their game. I am so pleased and stress free, I can now focus on other aspect of life and is truly happy to have some cash on hand to take care of other financials. Keep up the good work. John **.
Thank you for your feedback, John. We appreciate you sharing how pleased you are with our efforts. It is especially rewarding to know we've successfully eliminated your stress related to debt! It is our pleasure to accompany you on this journey. Please continue to contact client services with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed March 18, 2019
I couldn't afford to pay my bills and Barbara on Sharks had suggested Freedom Debt Relief. They provide me with consolidation settlements and the quality of service was excellent. The payment plan was a little more than I wanted, but it worked. Plus, my consultant was knowledgeable and worked and communicated with me very well. I could breathe a little easier since working with FDR.
Congratulations on successfully completing our program! We are very proud of the hard work and dedication displayed while you were enrolled with us. We hope you are enjoying your financial freedom! Thank you for choosing Freedom Debt Relief.
Reviewed March 17, 2019
I called because my account said action needed. One of my account numbers was entered wrong. The man I spoke to was very nice and re-entered my account number. But looking at my dashboard it still says action needed. So I wasn’t sure if my issue was resolved.
Hello Joann,
Thank you for providing your feedback and letting us know the issues you have come across. If the account number was already updated it could be notified that we need the name of the current creditor. If you have received a letter that your account is now with a different creditor please provide us the information so it can reflect on your account and not show action needed. If you have any further questions please reach out to our client services department. Thank you for choosing Freedom Debt Relief!
Reviewed March 17, 2019
Can’t wait to get this done. I just need help and they were awesome to talk to. A little nervous at first but their customer service was really nice courteous and willing to help with the problem, help you walk through everything and what to do to make it easier to move forward in life.
Thank you, Brad, for your fabulous feedback about your experience with our company thus far! We look forward to providing you with the best possible experience. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 17, 2019
The person I'm working with has done a good job so far, I've only been doing business with y'all for 1 month, gimme some time. I haven't really had a chance to see as much progress since it's so early in our business relationship.
Nicole, we appreciate the time you have taken to leave us an honest review! We can't wait for you to begin to see outstanding results with your program and get you to become debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 17, 2019
Keep up the good work. It was a great help from Freedom Debt Relief. It was good working with you I recommend anyone who is in this situation. Freedom is there for you. Very good and reliable source. Is good for you. Keep up the good job.
This is fantastic feedback, Christopher. We are very happy to take control of your accounts and we want to congratulate you on your accomplishments thus far. We would greatly appreciate if you recommended Freedom Debt Relief to your friends and family! Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 16, 2019
I like many people in our days found myself with life situations like cut hours at work medical and school bills, and race credit interest from creditors, At times it was overwhelming and depressing to say the list. I am So Thankful and grateful and Thankful to find you and to have your support and guidance at a very challenging stage in my life, was a blessing. Thank you so very much.
Thank you for your feedback, Elizabeth. We are overjoyed to take control of your debt and provide you with financial freedom. You made a great decision when you enrolled in our program and soon you will see the light at the end of the tunnel. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 16, 2019
I am pleased with Freedom Debt Relief's performance in getting my debt settled. The program is excellent. I can access my account any time to check on my status. All the people I have dealt with at Freedom Debt Relief have been very helpful.
Hello Christina,
Thank you for sharing your review. We are very glad to negotiate and resolve your accounts at Freedom Debt Relief. We have your best interest in mind and we would recommend continuing to use the Client Dashboard. Keep up the great work!Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 16, 2019
Excellent customer service. Very detailed and organized. Attended to needs and questions in a professional manner. Provided booklet and telephone numbers for contacts. Has online clips for training purposes. I look forward to meeting my financial goal with Freedom Debt Relief as promised.
This is great feedback, Chito. At Freedom Debt Relief, we are happy to provide the utmost customer service and professionalism to all of our clients and we are thrilled to hear of your positive experience so far. We are also looking forward to seeing you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 16, 2019
We had a lot of credit card charges from hospital bills and other stuff that I had. When we first went to Freedom Debt, they put it all together and consolidated the remaining balance that we had. I didn’t feel judged nor embarrassed that we had to do this because we never had to do it before. The reps were able to work with very well. Every time we had to contact them, their response was right away. I wasn't clear upfront on the charges that they took, but we were okay with everything and we finished with Freedom Debt. They said that I was eligible to go to Consolidation Plus. So, we’re really happy with it.
Hello Barbara,
Thank you very much for sharing your feedback. We are overjoyed to have you a part of Freedom Debt Relief and we are happy to assist you in every way we can and we want to congratulate you on your success thus far. Success is coming your way soon! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
I was very pleased with Chris **. He was extremely helpful, courteous and knowledgeable. He led me to the process and was very patient with me. He has excellent customer service. I also spoke with a woman who asked me further questions. I apologize but I don't remember her name. She was also very pleasant, courteous and knowledgeable. I have received very good service with the telephone calls I made to Freedom.
Thank you for taking the time to write us a wonderful review of our team, Ramona! We always enjoy hearing how well our team took care of you through the enrollment process. When you have questions for us, please feel free to reach out to our client services team by calling or emailing. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
Easy to deal with and talk to. Thanks for what you do. My wife and I can't wait until we start to see some settlements. Just started program so hopefully it won't take too long to see results. Thanks Again!!
Congratulations, Jeff! Your savings and progress are phenomenal! Keep up the great work and any time you have questions for us, please reach out to our client services team. They can be reached by phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
Updated on 10/28/2021: Freedom continues to do what was promised when we signed up and we're down to the last account which should be settled in the next 3 months or so. They've done a remarkable job attaining good settlements for us! Don't be afraid to give them a try!
Updated on 02/06/2021: Overall the experience has been good. FDR has done exactly what they said they would. Sometimes I wish communications were a little better but the summary email at the beginning of the month is helpful. Down to the last few debts and working through them.
Original Review: So far Freedom Debt Relief has done everything they said they would. They have been doing regular account settlements as funds allow and if creditors are being difficult the optional NLLG service has been great. Communications are generally good, statements are easy to understand and the website works great.
Thank you very much for your wonderful review, Bradley! Your settlements are phenomenal and we're looking forward to your next milestone! We assure you that we'll inform you of your progress and you're always more than welcome to reach out to us any time you have questions! We can be reached by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
Smart and to the point service. No runaround or language that was difficult to understand. Options and pros and cons were discussed in a professional manner. Payments and terms were laid out before anything was agreed upon. Thank you.
Thank you for sharing your honest review, Jeffery! We are straight forward and honest with all of our clients and we care greatly for your success! Don't forget we're here for you each step of the way and any time you have questions, please reach out to us! Our client services team can be reached by phone or email. Thank you for being a part of Freedom Debt Relief!
Reviewed March 15, 2019
I appreciate what Freedom Debt Relief has done for me. I have almost my accounts paid, and the rest of them are settled already. I recommend Freedom to everybody. It’s working for me so it could work for you. Thanks, Freedom for your help, I couldn’t do it by myself, I need it you. Thanks again.
Congratulations on your fantastic savings, Myriam! Your settlements have been phenomenal and we're looking forward to your next milestone! If you have any questions for us along the way, please reach out to our client services team by calling or email. Thank you for being a part of Freedom Debt Relief!
Reviewed March 15, 2019
Too early to tell, so far I am pleased with everything that is happening. Everyone is helpful and I am eager to start reducing my debt. Gia has been a great help and I look forward to working with everyone involved.
Hello Judith,
Thank you for sharing your review. We are very glad you joined Freedom Debt Relief and our highly trained Client Advocates will continue to assist you with any questions or concerns you have. We have your best interest in mind and we are looking forward to seeing your success in becoming debt free! Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
So far the program seems great and the people are very helpful. I am only at the beginning of the process so I am sure it will get harder before it gets better. I am looking forward to being free of debt and working with a company that is willing to do so much of the work for me to help.
Thank you very much for sharing your review. We are very happy to have you a part of Freedom Debt Relief and we are confident you will see fantastic results through your graduation. Success is coming your way soon, keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
Talked with a knowledgeable representative. He was able to answer my questions and assist me. The company has been able to help me and has been thorough in all of their dealings with me. I appreciate all of their help. Though I don't usually talk with friends about financial issues, if I was ever asked I would recommend Freedom Debt Relief to them.
Thank you for sharing your review, Vickie. We are happy to provide world-class customer service to all of our clients and we will continue to answer any questions or concerns you have. We also would greatly appreciate if you recommended Freedom Debt Relief! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
Freedom Debt is absolutely fantastic. 100 percent honest with all the information they gave me. Every person in every dept are kind professional and experienced. My credit cards were paid off with great negotiating by Freedom which saved me thousands of dollars and no more debt. Just great!!!
Congratulations, Doug! We couldn't be any more excited for you. Your hard work and dedication to our process has guided you to a debt-free future. Enjoy your new financial freedom! Thank you for choosing Freedom Debt Relief as your guide to getting here.
Reviewed March 15, 2019
I would have to say that it has taken longer than I originally thought and I would have liked to settle at a lower rate with some of my debtors but... now that I am about one year from being debt free I am feeling better about the process. It does take some time and it is a little stressful at times. I would have been in debt a lot longer if I had not gone forward with this plan.
Thank you for sharing your honest feedback, Susan. We understand the journey to become debt free may not always be easy but we are confident you will obtain financial freedom with Freedom Debt Relief. We do our best to negotiate and resolve your accounts in a very timely manner and we are excited to see you graduate! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
Freedom Debt Relief has been a wonderful program to work with. In 11 months, four out of 7 of my debts have already been negotiated and saved me over $30,000 from when I was doing it on my own. As long as you keep up with your dedicated account, this process, which once was a huge source of stress for me, is now a breeze! I am so glad I finally decided to try this program, it has saved my sanity, my bank account and my financial future.
This is amazing, Mallori. We want to congratulate you on your accomplishments thus far and we are overjoyed to take control of your debt. We want the best for you and we are very confident you have a bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
Very pleased with the service until now. Personnel is extremely courteous. I would recommend your services to family and friends. I love that you are constantly checking up to see how things are going. My complaint is that there are too many emails.
Thank you for sharing, Grace. Freedom Debt Relief is happy to take control of your debt and we will continue to keep you updated with any new information on your account. We also would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
The customer service people at Freedom Debt Relief are always friendly, and strive to make sure that my every question is answered and I am completely reassured and satisfied. They explain every detail and will take the time to be thorough. I never feel rushed. Superior customer service!
Thank you for your review, Joseph. At Freedom Debt Relief, we are happy to provide world-class customer service to all of our clients and we will continue to answer any questions or concerns you have. We are looking forward to your graduation, keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
First thing is I want to say is thank you Shaun ** for helping us and getting all of the information about your company to us so we felt we were could make an informed decision. You know the ole saying information is powerful. I had received something in the mail that I looked at on Sunday and decided to apply. I believe it was by Even. I first submitted it under my husband’s name because he makes way more than I do and wanted to see if we could file jointly to get a higher loan with us both being on it. A representative called me before I think I had the chance to hit send. We couldn’t do a joint loan so I applied with my information and that’s when you called me as I was hitting send. We normally would have taken the loan offer under my husband’s name but we realized that not even for a full $10K when it was said and done we would have paid over $32K for the life of the loan.
As soon my application was sent you called me and you held no judgement in your tone nor your voice. We went over some very important but private information and you still gave me the feeling that you could turn this around without a single push for a hard sale or a change of tone in your voice. You really were informative, explained everything and because you sounded too good to be true I pulled up the reviews while I was talking with you. The reviews were great and the fact we could be debt free in 4 years was a very satisfying. I never thought this would be us.
I’ll be 44 years old tomorrow and before I’m 50 we will be on the road to financial success. I’m not the best writer so I apologized but explaining how much we had to pay last year for our medical due to my illness and the fact 4 years ago I went from working a full time job making almost $70k to going on disability making less than $24k you understood. Again no judgement. I respected your advise so much I asked several times. When a question would be brought up and I wasn’t sure what to do I asked you what would you do if it was you in my position? You always replied with what I really believe was an honest answer so I took your advise.
Your company really has something special going on and it's employees like you is the reason people don’t feel judged, alone, scared or embarrassed. Also, I told you from the beginning I didn’t have the best memory and I tried to write down everything you said but I know I repeatedly asked you the same questions multiple times and you handled it like a pro, like it was the first time I asked you. Thank you Shaun for calling me exactly when you said you were (always on time) and if I needed to call you and you were on the other line I knew you’d called me back the moment you got off the phone even though I didn’t leave a message. We spoke a lot during the last 4 days and you made sure that I had the best information at all times. So if you can’t tell this is a huge thank you letter for everything you have done for us up until this point.
You all moved so fast that you let us know this was as important to you as it was us and you treated it like it was your personal dilemma not ours. Thank you for for saying, "You don’t need that other loan to just buy you a few more months and then you're back to where you were prior to that loan only to be deeper." The stress I carried about juggling money to make sure I could pay for this or that each month is over and that’s all because of you. You set us up so we can just pay our bills and not wonder where the next dollar is coming from and that we would have enough left over if there was an emergency without taking out another crazy loan.
Thank you Shaun so much and I’m so happy that when I picked up the phone that day it was you on the other line. I’m not sure how someone else would have made me feel probably fine since the people I have spoken to for verification never made me feel any sort of less than. Regardless I’m so happy you have taken care of everything, made this a hassle free transaction and getting off the phone without an ounce of shame for the situation we are in. I was so sure you had done this program before yourself because I felt you had been in my shoes at one point. Crazy to find out you weren’t. Thank you for listening to me cry about why this was such a huge deal and how you literally were giving me not only financial freedom but freedom from other things we spoke about that was personal to me. You never once rushed me off the phone or made me feel like I wasn’t your only customer.
If you are looking for a great human that holds no judgement call ** or email him at **. That’s his direct line and his email. I’m not sure if I’m supposed to put his contact info in there but I was lucky enough to get him so all I can do is recommend the man who gave me hope. If your in a financial situation regardless of your reason don’t worry Shaun will embrace you with open arms and take really great care of you! Tell him Kelly sent you!
Thank you for sharing your feedback, Kelly. At Freedom Debt Relief, we have your best interest in mind and we are glad to inform and explain our program very thoroughly. We are thrilled to hear of your positive experience with Shaun and we wish you the best in regards to becoming debt free! Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2019
Very patient with trying to help with your questions, willing to solve your problem by themselves and do not expect you to do it with just information they provide for you. Makes you feel comfortable with the solution in resolving the situation.
This is an amazing review, Patsy. We are very glad to assist you with your debt and we will continue to provide excellent customer service and professionalism along the way. We care for you and we will continue to ease your mind while you become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 14, 2019
My experience with Freedom from Debt Relief has been awesome. The people who work for them are professional and always ready to help you. The stress is gone knowing that things are being taken care of. The process was made easy and stressless.
We appreciate your feedback. Thank you for taking out the time to do so. We're so glad to hear you've had nothing but great experiences when reaching out to our contact center. Keep in mind you can also chat with us live when logged onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed March 14, 2019
Amazing service. Ira was helpful and very detailed and explained everything. The process is easy and very simple to apply. I was able to get a good program to start paying off years of debt. Glad to know there is still good companies out there to help people without charging thousands of dollars in interest.
This is a great review, Gina. We are pleased to hear of your wonderful experience with Ira and we are thrilled your enrollment process went smoothly. We are very excited to assist you in becoming debt free and we wish you the best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 14, 2019
It’s been 2.5 years and my credit is deplorable and no way to even try to fix it. I'm giving every penny and more to FDR, they are nice enough but this is draining and it seems like bankruptcy would have fixed Everything years ago and I could have had eaten these last 2.5 years.
Hello Danelle,
We want to apologize for your negative experience with Freedom Debt Relief. Our program is designed for people who are most focused on getting out of debt. The good news is rebuilding credit is far easier to do than get out of a sizable debt problem, which is why clients turn to us in spite of any credit score issues they may incur. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 14, 2019
Getting out of debt is difficult. Having a service that helps makes the task easy so that all I do is wait for the agreements to settle my accounts to be delivered and sign for the payments is a relief!
It is our pleasure to assist you at this time, Myra. Thank you for sharing the positive experiences you're having with us. As you continue your journey, keep in mind you can monitor your progression by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed March 14, 2019
I have been very satisfied with all interactions with customer relations. I requested a change in the withdrawal date. This was very easy. I am very satisfied with the handling of my debt. It took a while to begin, but finally I am almost at the end.
Congratulations on the progress you've made with us! We are excited to witness your progression toward a debt-free future. Also, thank you for sharing the awesome experiences you've had with client services. Please continue to connect with us as other questions or concerns come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed March 14, 2019
It is nice to have my debt negotiated for me but you talk the creditors down and then I still end up paying the same amount the debt was or more because the fees for check by phone or payment that you charge are so high that I end up paying the full amount owed or even more. One payment is set up for pay a check by phone monthly of $5.00 but the fee for that is about $7.00. I am not saving any money on that settlement because you charge so much.
Hello Stacy,
We're sorry to hear you're dissatisfied with fees you are seeing on your account. Those fees you are seeing on your account are payment processing fees that the creditor charges. We really encourage you to see the savings the program is going to bring you rather than having to pay your creditors much more outside of the program. We're negotiating your debt down even with the fess. We offer a proven solution that helps our client pay down their entire debt - principal, fees, interest and all. Our program will bring you a reduction in your debt and will get you to become financially free much faster than having to pay on your own. Please reach out to our client services department if you have any questions or comments regarding your account.
Reviewed March 14, 2019
Freedom Debt Relief made me several promises when I was thinking of signing up as a customer, some of the promises seemed too good to be true, but they have lived up to every single promise and then some. They actually contacted me asking me about additional items not part of the original agreement and are now also taking care of those too. Do yourself a favor and give them a try, you will not be disappointed.
We appreciate your positive feedback, Martin. It's rewarding to know we've successfully provided you with the service expected. If any questions do come up for you, please do not hesitate to contact client services for help. We are available 7 days a week to support you on this journey! Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed March 14, 2019
You're not really saving the money. They say your balances go up because of collection companies, then they settle on that balance, then you have to claim the savings to IRS... Big mistake joining this but too late now. Credit is Ruined... check payment fee $10.00 ACH fee's $3.00 monthly service fee, the fees come out to more than the credit card monthly payments. So sorry I joined.
John, we're really sorry you feel that the program has not brought a reduction to your debt. We would be more than happy to walk you through on your accounts to show you the amount you are actually saving versus having to pay your creditors 100% of your debt. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. In some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. The fees that you see on your accounts is the fee the creditor charges as their payment processing fee. We really hope we can get you to see that the program has been successful in helping clients every day to reach their goals of becoming debt free! Please reach out to our client services department if you have any questions or comments regarding your account.
Reviewed March 14, 2019
I enrolled with FDR in 2017, I am paying all installments on time. I am being sued by BOA and now Discover Bank! FDR did not negotiate with the banks for two years, yet they warned me not to negotiate with the banks on my own and the result is: I am forced to pay more money, extra one time payment to FDR, court fees by BOA and attorney fees (Law group representing FDR)! Are you a scam company?
Thank you for your honest review, Elena. We're very sorry to hear that Discover is choosing to settle with you through litigation. We assure you that we are on your side throughout this process and we encourage you to reach out to us within 72 hours of receiving a summons and complaint. Our client services team will be happy to help you and they can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you.
Reviewed March 13, 2019
I still believe it is too early for a review. However, up to this point, everything seems good. The people I dealt with were polite and easy to talk with and answered all my questions. This is all I have to say at this time.
Thank you for your review, John. We are experts in debt settlement and our highly trained client advocates are happy to answer any questions or concerns you have. We are very confident you will see fantastic results very soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 13, 2019
Ryan was extremely helpful and made this process very easy. I have been hesitant of starting the process but he explained everything in detail to me and made me comfortable with joining. I am happy that I finally joined the team.
This is great to hear, Anthony. We are very pleased to hear about your experience with Ryan and we will continue to provide the same exemplary service through your completion. Success is coming your way soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 13, 2019
Was very knowledgeable about the service and how it works. Very good customer service. I was very pleased with my representative and him going through the process of how this would work. Knew what he was talking about and did not ramble one about senseless things.
Thank you for the kind feedback! We're so glad to know your experiences with us have all been pleasant ones. Thank you for complimenting the service provided by your debt consultant as well. Please know our advocates in client services are just as dedicated to your success in our program. Feel free to reach out to us 7 days a week at (800)655-6303 or via email at support@freedomdebtrelief.com whenever assistance is needed. You can also chat with us live when logged onto your client dashboard. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!
Reviewed March 13, 2019
I would definitely recommend Freedom Debt to anyone who is having trouble. They are making it easy on us by helping resolve our debt and if you have a question about anything going on they have the answers. They are knowledgeable friendly and easy to get into contact with. I also like the fact they will just contact you to let you know the status of your account and what is happening to help with your current situation.
Thank you for sharing your great review, Andrew. We are thrilled to assist you with your debt and we will continue to support you throughout your program. We would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 13, 2019
Customer service was great when they were trying to recruit me but after that, haven't heard from them. When I call, I just get general customer service. I don't have a personal representative who knows my account. Also, not sure if the fees they charge are worth it. If I had to do it over, I probably would try settling my accounts on my own.
We appreciate you sharing your concerns with us, Ms. Jones. We also apologize if the proper expectations of our program were not clearly conveyed to you. Yes, your debt consultant is there to assist you in the beginning with understanding our program and assisting with the enrollment process; should you decide to move forward with us. However, our debt consultants are heavily focused on making outbound attempts to other potential clients whom have also inquired about our service. Therefore, our debt consultants rely on us in client services to assist clients once they are enrolled and moving forward in our program.
Please know that our advocates in client services are extremely knowledgeable and empathetic to our clients' circumstances and needs. Our goal is to always address all of your questions and concerns in your initial call to us. Of course, we anticipate other questions will come up for you in the future. However, we always want to make sure our clients have received all of the answers they were seeking when reaching out to our contact center. Our advocates also thoroughly document each and every interaction and engagement with our clients. Therefore, any advocate can review your account and know exactly how to assist you.
Client services is available 7 days a week and can be reached using multiple channels of communication. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged onto your client dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief an opportunity to service your financial needs.
Reviewed March 13, 2019
The staff at Freedom Debt Relief, have been incredibly helpful thru this whole process. I'm on the back side of my debt now and know for a fact, that without their service, I would have declared bankruptcy four years ago! The plan they laid out for my account is working. A couple of times I have been able to have a lower payment, usually over Christmas, and that too has been a blessing.
Congratulations on the progress you've made with us! You have done an incredible job progressing along your graduation path. You are so close to your debt-free future! We also appreciate the positive feedback. However, we give you the credit for remaining dedicated to our process and committing to our program. Your hard work is definitely a huge part of your success with us. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Reviewed March 13, 2019
Your customer service representative was very helpful. Whenever I call and need assistance, they the representatives are always kind, courteous and they strive to resolve any issues I have. Thank you so much. All of them are. They answered all my questions and took care of business. Thank you.
Hello Quintus,
Thank you very much for posting your feedback. We are happy to provide excellent customer service to all of our clients and we will continue to assist you in every way we can. We have your best interest in mind! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 12, 2019
I did a little research on how to lower my Credit card Debt and on the the internet it showed me Freedom Debt Relief and I call the number and spoke to a gentlemen Robert. Robert did a great job, I really enjoyed him taking time listening to my concerns and helping me try resolving with my debt.
Thank you for the terrific feedback, Betty. We're so glad you enjoyed the experience you had with your debt consultant. Congratulations on being on the path to financial freedom! We appreciate you allowing us the opportunity to service your financial needs. Here's to your brighter financial future!
Reviewed March 12, 2019
Engaging Freedom Debt Relief has allowed me to get back control of my finances. After three years in the program almost all my credit cards debts have been settled and the only regret I have is that I didn't do this sooner. My credit score has even improved such that it is now 'good'. This is a great program and Freedom have been very easy to work with.
Congratulations, Steve! We could not be any happier about your progression in our program. You have done a phenomenal job remaining committed to our process. We're also very happy to hear that you are already seeing an improvement to your credit score. Please continue to contact client services with any questions about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed March 12, 2019
Helpful, organized, approachable, trustworthy, reliable, accessible, helps get you where you need to be. No scams, completely confidential... No worries, helps alleviate personal stress. I looked at other places to help and I'm really happy with the results and the help that I am getting.
We appreciate the many compliments, Stacey. Congratulations on the progress you've made with us! You are doing a fantastic job making progress along your graduation path. We are so glad to know you've had terrific experiences since enrolling with us. We also appreciate you deciding on our program after conducting your research for debt relief options. As you finish up the journey, know that we are here to support your every step. Continue to reach out to us with any questions at all regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed March 12, 2019
Freedom Debt Relief is awesome. They help me move on with my life. The whole team is very polite and very helpful. They guide me every step of the way. They are doing an excellent job. Their negotiating power is respectable. Thanks to all of you!!!
Congratulations, Matea, on the amazing success you've had in our program! You are so close to reaching your debt-free future! It has been absolutely rewarding to witness your progression along your graduation path. Keep up the excellent work. Keep in mind you can live chat with us and view the details of your account when logged onto your client dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 12, 2019
Very very good service. They got rid of a lot of my debt and even provided legal help when it was needed. I would highly recommend this service who has or have as much debt as I. Once again thank You.
It has been our pleasure guiding you toward a debt-free future, Richard. Thank you for sharing the great experiences you've had with us. Keep in mind you can view the details of your account at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed March 12, 2019
I have been very happy with everyone I have talked with from FDR, Consolidated Plus and NLLG. I have been on this program for about 1 1/2 years and am relieved to be paying off my credit cards off. Everyone I have spoken with has been knowledgeable, friendly and extremely helpful.
Wow, thank you for sharing your amazing feedback. We're so happy to know you've enjoyed your experience not only with us, but with our business partners as well! We could not be more excited about your progression and witnessing you work toward a debt-free future. Keep up the amazing job! Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Reviewed March 12, 2019
Was nervous to start my debt consolidation but once I spoke to the friendly staff they made me feel comfortable. I haven’t had any issues and it’s going by so fast I don’t realize how much time has gone by.
It's understandable to have concerns when beginning anything new, Dominique. Great job on your part; stepping out into the unknown in hopes of a great reward. Thank you for choosing our program as a guide to your debt-free future! As you continue the journey with us, keep in mind you can monitor your progression by logging onto your client dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Reviewed March 12, 2019
Was looking for help and to get my bills in order, and found your web page and called the number and was really happy the way the man spoke to me and said that y'all could help. I was scared, I have really never been late on my bills but I was spinning my wheels and would never pay them off in my life, whatever I pay they add half are more back to the note, so thank you and I sure hope this works like the man said. I'm really looking forward to getting out of debt.
Welcome to Freedom Debt Relief! We're thrilled to have you aboard. Thank you for sharing the wonderful experience you had when working with your debt consultant. Please know that our advocates in client services are just as committed to your success in our program. We are available 7 days a week to address any questions or concerns that come up for you. You can also live chat with an advocate when logged onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed March 12, 2019
Transitioning to relieve my debt was easy and Sabrina was awesome to work with. They helped get the best debt program for me with the best time frame to work with as well and a good payment plan as well.
Thank you for your feedback, Tammy. Congratulations on being on the path to your debt-free future! We're so glad to hear of the wonderful experience you had when working with your debt consultant. Please know that we are here to answer any questions or concerns that come up for you. Thank you for allowing us an opportunity to service your financial needs!
Reviewed March 11, 2019
This company takes advantage of people struggling. They will tell you they need X amount to settle a debt, however, they don't even reach out to the creditors yet when they say this! It's only to cover their fees! They are not transparent when dealing with your money. They told me they needed $2615 to negotiate my debt, not to pay their fees, to start negotiating. They said that they will not help me until I get this amount. So I don’t paying 25% interest plus fees on my taxes and $1000 was just for their fees! They didn't even offer it to the creditor to help negotiate my debt down more!!! When I said I wanted to remove the money, they said they will pull out of negotiating and won’t help me!
I said if I am short money to just let me take out that $1000 and increase my monthly deposits! So I can pay the money back to not get into more debt than I am in! And they said no and before even paying the creditor they took out their fees! I have told them how upset I am and they haven’t answered me at all. Mind you, this is the SECOND time they have been negligent with MY money and not transparent. BEWARE, this is not a good company to help with your debt! Relief? More like Grief! Do a nonprofit, or any other company but this one!
We're very sorry to hear that you've had a negative experience, Maggie. We will be sure to have a member of our team reach out to you to address your concerns and hopefully resolve them. We assure you that we have your best interest in mind and we hope that together, we'll be able to ensure that you're moving forward positively. Thank you for bringing your concerns to our attention and we look forward to speaking with you.
Reviewed March 11, 2019
Cory was outstanding in his customer service! He really helped me understand your Program, and was very patient. Just a pleasure to speak with. I now have hope, because of his help, understanding, and positivity. Cory is wonderful, and I am grateful.
We consider ourselves lucky to have great agents like Cory and we'll be happy to pass on your positive feedback, Theresa! Should you have questions for us about your account in the future, please don't hesitate to reach out to our client services team. They can be reached by calling or email. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2019
Just started with this program and it was explained, Not liking the part about waiting for next withdrawal for them to start paying my debts. I can't write anything else because at this time 3/11/2019 nothing has gone forward, hoping next month will be a good one. Thank you.
Thank you very much for your honest review, Virginia. We understand that there is a ramp-up period to negotiate your accounts, however, we can assure you that your hard work is worth it! We're looking forward to your success and any time you may have questions about your account, please don't hesitate to reach out to our client services team. They can be reached by calling or emailing. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2019
Extremely poor communication, goes out of the way to ** people with the high cost of commission. It's absolutely horrible what you charge every month for fees, very ignorant staff, can't speak English so very hard to talk to someone. Would never recommend anyone to use Freedom Debt for any reason. Never again.
We're so sorry that you feel so poorly about your experiences in our program. Please know that Freedom Debt Relief does not charge monthly fees. Our fees are not collected until we've obtained a settlement agreement with the creditor and the client agrees to the terms of the settlement. Once the first payment has been scheduled to go out to the creditor, then and only then do we schedule the drafts of our fees. Until this point, FDR does not charge any fees whatsoever to our clients.
We would like an opportunity to speak with you and clear up any misunderstandings about our fees and how they are collected. A team member will be reaching out to you shortly, using the contact information we have on file. We appreciate your honest feedback.
Reviewed March 11, 2019
I am very thankful for the help I needed to get out of debt. I never felt judged by any of the representatives that I spoke with along the way. Unfortunately this was my 2nd time using FDR, I hope I've learned my lesson and will be debt free in the future. I wouldn't hesitate to reach out to them again.
Thank you for sharing, Darlene. It's rewarding to know you've always had a great experience when speaking with client services. Our goal is to consistently provide you with superb customer service! Keep in mind you can also live chat with us when logged onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief, again!
Reviewed March 10, 2019
I can't remember her name but she was extremely helpful and kind. I needed to change my payment date because we don't get paid until the 2nd and 3rd Wed of the month. She got everything handled in a short period of time. I sincerely appreciate the kindness, patience and patience.
Thank you for sharing your review, Linda. We are thrilled you had a great experience with one of our client advocates and we will continue to assist you in every way we can. We have your best interest in mind and we are looking forward to your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 10, 2019
David was helpful, professional and wonderful. He answered all of questions. He was the best customer service person I ever had. With all of the years with FDR he was informative, knew what to look for, told me what to look for and was helpful. This wasn’t always the case.
We appreciate your honest feedback, Cathy. We strive to provide the utmost customer service and professionalism at Freedom Debt Relief and we are thrilled to hear of your positive experience with David. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 10, 2019
Freedom contacted me about an account issue. I spoke with my Freedom specialist and they were able to give me the info I needed to correct a possible mistake on my credit report. Thank you for all your partnership and keeping me informed!
This is great to hear, Stephanie! We are overjoyed to assist you with any questions or concerns you have and we will continue to support you through your completion. Keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2019
The experience I am having with Freedom Debt Relief. Is helping start over and putting me in the right direction. I am glad I chose them. I do not know what would have happen if I did not make this move.
Thank you for posting your review, Cheryl. We are very pleased to hear of your experience thus far and you definitely made the best decision in becoming debt free. Success is coming your way soon! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2019
I am disappointed the FDR did not contact my creditors, to inform them that i made arrangements with FDR to get out of debt. That resulted in at least one creditor filing a claim against me. NLLG dealt with it, but it was not necessary. And i am afraid that there is one more creditor that will do the same.FDR should have contacted them and negotiated to pay part of my monthly payment to show good intentions.
Hello Gary,
We want to extend an apology for your negative experience with Freedom Debt Relief so far. We do our absolute best to negotiate and resolve your accounts in a very timely manner. Since we have our clients best interest in mind, we offer National Litigation Law Group if an account goes legal. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2019
I am hoping the payoff by me at a WFB branch yesterday has been posted. Taylor (?) told me it would be fine for me to pay off at the branch. The reason was that my mother passed away in January, and as Executor the bank would not allow me to create a new account for her Estate under my name as long as the delinquent account with WFB was still outstanding. Hope this worked!
Hello John,
Thank you for sharing your review. If you have resolved your Wells Fargo account on your own, we would be glad to remove this from your program. Simply, call one of our Client Advocates at 1(800) 655-6303 and they can further assist you. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
I have been very Pleased with the progress that Freedom has accomplished for me. I would most certainly recommend Freedom to anyone. They have taken a lot off my mind with this program. They are very professional and stay in contact with the debt owed and me the clients.
Thank you for sharing your review, Judy. We are happy to take control of your debt and we will continue to ease your mind while you become debt free. Keep up the great work and we greatly appreciate you recommending our program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
Was so wonderful to have Liz ** explain everything in an easy to understand manner. The follow up with the online help and overview, written and online is excellent. This is a program that I checked with another company last year and did not feel comfortable with them. I am so glad I tried again with Freedom and Liz.
Thank you for giving us the opportunity to help you put your debt behind you, Jean! We're here to help you throughout your journey with us and any time you have questions or concerns, please don't hesitate to reach out to our client services team. We're here for you seven days a week and can be reached by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
I am very pleased with the help. I am very glad I found them, I would definitely tell my family and friends about you. I could not have paid off my loans without your help. Every time call with a question they are very helpful and nice.
We're happy to help you get back on track financially, Theresa! We're glad that you chose us to be your partner on your debt-free journey and any time you have questions for us, please continue to reach out to our client services team. Give them a call at (800) 655-6303 or log onto your client dashboard at wwww.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
Freedom Debt Relief has helped me tremendously resolve my outstanding debt. I have come along way in 10 months and can't wait to see even more positive results with FDR!! Thank you guys so much for the help. I will definitely recommend Freedom Debt Relief to my friends and family.
Your progress has been absolutely phenomenal, Staci! Keep up the great work and we're looking forward to helping you reach your next milestone! In the meantime, should you have any questions for us, please don't hesitate to reach out to client services! They can be reached by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
FDR worked efficiently and effectively on settling my four smaller debts. My largest debt did not go as well. I asked a customer service representative about settlements with Discover. He assured me that FDR could settle with Discover. I don’t know if that’s true or not. Discover did not work with FDR but instead sued me (which is their right)! However, if I had known that I would be sued and my reputation ruined along with my credit score, I would have tried to work with Discover directly rather than including it in the contract with FDR.
Thank you for your honest review, Betty. We work with Discover on a day to day basis to settle accounts, however, they do sometimes pursue a settlement through litigation. We will do our best to negotiate for you and obtain a settlement that you approve of. We encourage you to contact our client services team for any updates, simply call or email us. Thank you for choosing Freedom Debt Relief.
Reviewed March 8, 2019
You have had my accounts and my money for a year and 4 months. During that time the only action you have taken, aside from taking some of my money every month, has been to resolve a case where I told the creditor about you and they came to you for resolution. You have had more than enough money to settle 3 of my remaining accounts. While your story is that you need 25%. This is ridiculous. Also you never told me this before I subscribed with you. While you have been sitting doing nothing, you have managed to ruin my credit to the point I cannot even remortgage. Thanks for nothing!! For some reason I have not broadcast my story but believe me I am about to on Facebook to protect my friends.
Thank you for your honest review, Robert. We would like an opportunity to review your account with you and hopefully resolve your concerns. We will have a member of our team reach out to you shortly to address the concerns you've expressed to us. We appreciate your time and patience in the meantime. Thank you.
Reviewed March 8, 2019
Freedom Debt Relief company has spectacular advisors as well as customer service representatives. On 3/7/19 my contact with customer service was nothing short of awesome. The rep was very quick and efficient to help with my request. Which was fulfilled without any problems. I would definitely recommend them to friends/family for any debt assistance.
We always enjoy hearing great feedback like yours, Sonja! Our team works hard for our clients and we're always happy to help! If you need assistance with your account in the future, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
Every call I have had with Freedom Debt Relief has been handled with a courteous employee and my questions have all been answered. I would highly recommend Freedom Debt Relief to anyone in need. I found out the excellent service when I was in debt from medical bills.
Thank you for your recognition, Katherine! Our client services team works hard for our clients, so please don't hesitate to reach out to us any time you have questions about your account. We're ready to help and we can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 8, 2019
I was not able to manage all the debt anymore on my own. I found an ad on Freedom Debt Relief and I also knew somebody who had a relative that used them. They were good at setting everything up and working with me on a payment that I could afford. They’ve also been great at handling a couple of the things that I have gone through like law firms and other things. They have really good customer service, too, and I've had good interactions with them. With Freedom Debt Relief, I have to hold myself accountable to a tighter budget and just living within my means. And, that’s all been really good for me. I'd tell people that they’re a good option to go with.
Thank you so much, Catherine, for your incredible feedback about our company! We're so excited to be able to assist you and provide you a goal to get you to become debt free! Keep up the awesome job and the motivation! We definitely share in your excitement as you become debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 7, 2019
Loved your work, got me out of debt fast and keep me informed of everything that was going on. The process was fast and easy and was a lot of stress off of me. I would recommend them to my friends and coworkers at anytime. Thank you for your help.
Thank you for sharing your experiences with us. We're so glad to hear that we were successfully able to relieve you of the stress you were feeling regarding your finances. It's also great to know that our process was easy for you to understand and follow! Thank you for choosing Freedom Debt Relief. Here's to your financial freedom.
Reviewed March 7, 2019
Thank you for this great team of people who are helping me to a brighter future. My finance has rebuild thanks to FDR showing me the way to manage my money. I am so very thankful for all that you do to make life a little bit better to my finance. And I look forward to my Graduation Day. Lynne.
We, too, are looking forward to your graduation, Lynne! We're excited to help you reach your financial goals and We're proud to be on your side. Any time you have questions for us please don't hesitate to reach out to us, simply call (800) 655-06303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 7, 2019
I found Freedom Debt Relief online looking for help with my debt. I understood what the company was explaining and I thought this would be a good solution for me. After signing up I got a little concerned and scared about not paying my creditors, so I called the customer service people and the agent helped calm my fears and that this was normal to feel this way. He reassured me the first three months were the hardest. He encouraged me to trust in the process and told me that my creditors would work with Freedom Debt Relief in helping me reach my goals of getting out of debt. After talking to him I felt so much better and reassured I could do this with Freedom Debt Relief's help. I was not alone and had good people to help me. Thanks.
We're happy to lend you the helping hand you deserve, Sonya! WE're here for you every step of the way, so please don't hesitate to reach out to us when you have questions no matter how big or small! Our client services team is in-house seven days a week and can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed March 7, 2019
I called customer service after receiving a call threatening legal action if I didn't respond within 48 hours. The customer service representative was great reassuring me that it was a scare tactic to get me to call, the representative said that they would send you a notice through the mail. The representative was very professional and reassuring. Thank you.
Thank you for taking the time to write us a positive review, Curtis. Our team is here to support you and please don't hesitate to reach out when you have questions or concerns. Our knowledgeable team is eager to help and they can be reached by calling or emailing us. Thank you for being a part of Freedom Debt Relief!
Reviewed March 7, 2019
I have had very good experience. I would recommend them to my friends or family members. Any time that I called they were very courteous to any questions that I had if they couldn't answer them they got the right person on the phone that could.
We greatly appreciate your positive review, Claretta. We're thrilled to hear that you've had a wonderful experience with our teams thus far. Did you know that we have a referral bonus for our clients? Please don't hesitate to reach out to our client services team when you have questions for us, simply call (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed March 7, 2019
I think it is unfair that you can not speak to the negotiation team when it comes to them negotiating with my money. I had a question for them that the customer service rep couldn't answer. It was really upsetting.
Thank you for your honest review, Michelle. We apologize that our Negotiations team doesn't take inbound phone calls, however, we will have a member of our team reach out to you shortly to address your concerns and hopefully resolve them. Thank you for your patience in the meantime.
Reviewed March 7, 2019
Debt Relief, excellent review. Will recommend this to friends. Customer relations excellent. Never had any problem. Keep up the excellent work. Thank you. Constant feedback from your company helps me with verifying my account. No current changes to my home address and contact number.
Thank you very much for your phenomenal review, Edward! We're happy to be on your side and any time you have questions for us, please don't hesitate to reach out to our client services team! We're here for you seven days a week. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 7, 2019
Everyone has been very professional, understanding, made everything easy for me to understand, and guided me through anything I did not understand. Very comfortable with this organization. All phone calls were taken at once, or returned in a very short amount of time.
Thank you very much for your positive review, Russell! We're happy to hear that you've had an exceptional experience with our team thus far and we're excited to be working with you! If you have questions for us in the future, please continue to contact our client services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 7, 2019
We had too much credit and couldn’t keep up with the payments. Over other companies, Freedom Debt Relief called me first. I talked to Justin and I liked him, so I decided to go with them. My experience with Freedom went very well. Their customer service was excellent and I could not have asked for better service with the way things were handled. They did great, except that it was a slow process. I was trying really to get the debts paid off, but at our age, the bills would outlast us. So, I dropped out and we filed for bankruptcy. They decided that was the best way to go. If we were younger, we would have stayed with it.
Thank you for sharing your feedback, Mary. Freedom Debt Relief is definitely the best debt resolution option and we are thrilled to hear of your positive experience. We strive for the utmost customer service and professionalism and we understand why you chose bankruptcy. We ultimately wish you the best in regards to becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
I have been a client for 2 years. Every time that I called, I have been provided with useful information to address my questions/concerns. Also, since the first call, the process was clearly described and it unfolded as presented. Your staff is professional, kind and well-trained.
We appreciate the many compliments, Mariana. Congratulations on the amazing progress you've had in our program! You are well on your way to becoming debt free. Keep in mind you can also monitor your progression by logging onto your client dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 6, 2019
I highly recommend Freedom Debt Relief. Such a heavy weight lifted off of me. They are great to work with, always returning emails and there to answer any questions I have. I am very glad I found this company! Thank you!!
Hello Laurie,
Thank you for posting your feedback. We are very happy to take that extra weight off your shoulders and we will continue to keep you updated with any new information on your account. We would greatly appreciate if you continue to recommend Freedom Debt Relief to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
Always there to help with any questions. Always keeping us informed about our accounts. We would recommend you all to other people. Thank you for all that you do. I hope to continue moving forward after this. Only 4 more accounts to pay off.
This is great to hear, Deena. We are overjoyed to answer any questions or concerns you have and we will continue to update you on your account. We have your best interest in mind and we are confident you will obtain financial freedom soon. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
Joining FDR was one of the biggest mistakes of my life. Their settlement fee rules (money that goes straight to FDR) are rigid and arbitrary and add so much to your monthly payments. Customer service is so unhelpful when you call. It's also been two years and not all of my accounts have been settled. I don't mean paid off, I mean have a settlement in place. I would honestly suggest just negotiating on your own behalf with creditors. You'd save so much more money.
We're terribly sorry to hear the frustrations you mentioned. Yes, we do collect a settlement fee. However, we do not collect our settlement fees until we have done our part; which is to negotiate the balance amount and attempt to reduce the amount that is owed. Once we have successfully accomplished this goal and have scheduled payments to go out to the creditor, only then do we begin to collect our settlement fees.
If you would, please consider the following. Compare our fees to the 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all.
We would like an opportunity to review your account details with you in an attempt to resolve any concerns you're having and to set the proper expectations regarding our processes and procedures. A team member will be reaching out to you, using the contact information we have on file. We appreciate your honest feedback. Thank you for allowing Freedom Debt Relief an opportunity to service your financial needs.
Reviewed March 6, 2019
I'm extremely satisfy with the way they have handle my accounts. I would recommend anyone to use their services. I was scared to do this at the beginning but their consultant help me understand the steps to the process and made feel confident of their program.
Thank you for sharing your review, Tatiana. Freedom Debt Relief takes pride in resolving your accounts and we are happy to hear of your positive experience with our program thus far. Keep up the great work, and we would greatly appreciate if you recommend our program to your friends and family. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
I think you have done a pretty good job with my account. I wish I could see more information each month on where it stands. I would recommend your services to anyone needing your financial help. All in all, I am pleased.
Hello Jerry,
We greatly appreciate your honest feedback. Our highly trained client advocates are happy to update you on your account and this information is also located on the Client Dashboard. We are happy to hear of your experience so far and we would appreciate if you recommended our program. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
I am very happy with the help your company has given us. Chaz has done all he can do so far to get us on our way to debt relief. I am praying this will be the best answer for us. We have given all our debtors the phone number to reach you and they have been nice so far. I hope they do not sue us.
We appreciate your review, Maymie. We are very glad to hear of your experience thus far, including your conversation with Chaz. We will continue to provide the same exemplary service and we are very confident you will see outstanding results. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
Been very happy with the process so far, over a year in and feel like I’m making some great progress. Highly recommend them for your consolidation needs. Looking forward to having this debt cleared in the near future. Thank you.
Thank you for sharing, Allison. We are very happy to have you a part of Freedom Debt Relief and we want to congratulate you on your accomplishments so far. The light at the end of the tunnel is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
Everything is Great!! The representatives are very helpful. The debt consolidated are resolving my debt faster then I expected. I’m glad I made the decision to allow Freedom Debt Relief to resolve my debt. I would recommend Freedom Debt Relief to anyone.
We appreciate your feedback. We are thrilled you made the decision to enroll in Freedom Debt Relief and we are very excited to see you obtain financial freedom. We also would appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
Updated on 03/04/2022: I'm extremely happy with Freedom Debt Relief! I can't wait to be fully out of debt! I've been with FDR for a long time and I'll be debt free real soon! They have negotiated with many creditors for half of what I owe!
Original Review: Everyone has been so nice so far, I'm glad I'm getting help with my massive debt! I can't wait to be finally debt free. The payments are way less than what I would have to pay to each creditor and I like that a lot.
Thank you for your review, Lisa. At Freedom Debt Relief, we strive to provide the utmost customer service and we are very happy to hear of your wonderful experience so far. We are also overjoyed to hear our monthly deposit fits within your budget, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
I just started like 3 weeks ago but so far representative agent was knowledgable and very professional and very prompt... and customer service is always there's to help. I'm still kinda fearful but I believe as I communicate with for staff they will help me through.
Welcome to Freedom Debt Relief! We're thrilled to have you aboard. Thank you for sharing your experiences with us so far have been nothing but pleasant. It's understandable that you may still have some reservations about our program and how our process works. This is to be expected. Keep in mind that we are here 7 days a week to support you on this journey. Client services can be reached via phone or via email. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!
Reviewed March 6, 2019
FDR is dependable and will assist you right when you need it. I've been with FDR for a while now... and I have found great relief in knowing they are there to assist when one needs it the most. FDR is a good way to manage your debts and have them paid off.
Thank you for the positive feedback, Erika. It's extremely rewarding to know how greatly we've been able to assist you from the beginning. We hope to continue providing you with amazing customer service experiences. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed March 6, 2019
I researched debt relief companies out to see who had the best reviews and good standing and Freedom Debt Relief did. The enrollment was simple and every time I call, the reps always help me really well. They're helpful and are always quick to assist. The program is going good and it's working out.
We appreciate your review, Jay. We are very glad you enrolled in our debt resolution program because we care about your success in obtaining financial freedom. We are thrilled to hear your enrollment process went smoothly and we wish you the best through your completion. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 5, 2019
You dropped the ball with one of my accts, American Express. I kept getting letters from them, phone calls. The letters were send to you and you still did nothing. NLLG is a pile of **. Most useless group on the planet. I was served court papers, and for weeks they did nothing. Finally I pulled the acct and took care of it myself. I should have done more research on Freedom, would have never went with you.
Thank you for your honest review, Ray. We're very sorry to hear about your American Express account and we will be sure to pass on your feedback about NLLG. If you have any additional questions for us, please reach out to our client services team. They can be reached by calling or emailing us. Thank you.
Reviewed March 5, 2019
We had the best experience and the representatives have been extremely helpful! We felt very much at ease with our decision to move forward with this company for debt consolidation! We feel if anyone is teetering on the edge then take the leap. George ** makes it so easy and answers all your questions and if you ask them more than once he doesn’t care!!! He goes over everything till you feel safe!!
We're so happy to hear that you've had a wonderful experience with our team, Karissa! It's wonderful to know that you're comfortable with our program moving forward! We're proud of the work that we do and we're excited to see your financial success! If you have any questions for us along the way, please don't hesitate to contact our client services team. Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed March 5, 2019
Everyone I have talked with at Freedom has been extremely helpful. They are wonderful at answering any questions and explaining the entire process. I would totally recommend freedom to anyone who is having issues with credit card debt. Anthony has been exceptionally helpful.
Thank you for your phenomenal review, Hilary! We always enjoy hearing great feedback about our team and it's rewarding to know that everyone you've interacted with has been knowledgeable and helpful! If you have questions about your account in the future, please continue to reach out to our client services team! They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 5, 2019
FDR is great. I started with FDR in June 2018. Out of 11 debts they have resolved 5 and 2 are being negotiated and it has only been 8 months. They work fast and keep you updated with every move. They text and email you for your convenience once they have a negotiation. Remi from FDR is awesome. He's always in contact with me and keeps me posted on everything.
We'll always keep you informed of your progress, Michelle! The success you've seen thus far is fantastic and we're hoping to continue negotiating great settlements for you! In the meantime, should you have any questions for us about your account, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 5, 2019
Enrolled in Freedom Debt In December of 2017. All debt has been settled with creditors in February of 2019. Communications have been prompt. Explains every process thoroughly. Always has client's interest. Recommend if you need help. Freedom Debt Relief is a good solution to get you on the right track.
Congratulations on your financial success, Jeanne! We care for your clients and we always act with your best interest in mind! If you have any questions for us in the future, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 5, 2019
My debt was overwhelming. I contacted Freedom Debt Relief and they were able to reduce my debt and set up payments that fit my budget. FDR took away my anguish and made life much easier for me. Thank you FDR!
We're happy to step in and help you reach your financial goals, Victor! Any time you have questions for us, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed March 5, 2019
Updated on 07/20/2020: I am very happy with how Freedom Debt has helped me get my debt cleared. They have been real helpful and glad I found them. It's rough but at the end it will be well worth it. Thanks Freedom Debt Relief for the good work you have already done.
Original Review: As far as I am with my account that Cory set up, it has been very pleasant. He was very helpful. The other people I have talked to has been good too. I will have more when I get further into the program.
Thank you for taking out the time to share the positive experiences you've had with us, JoAnn. It's rewarding to know you've consistently received great customer service. We hope to continue exceeding your expectations as you continue in our program. Please continue to contact client services seven days a week with any questions and/or concerns about your account. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs!
Reviewed March 5, 2019
Freedom Debt Relief was recommended to me by a friend’s sister and I decided to go through the program because I have been trying to pay the credit cards, but I’m only capable of paying the minimum payment and it was getting me nowhere. I needed help getting down the bills and when I called and I talked to them, they want nothing to do with me except ask for my money. So, I looked and Freedom was the only one that worked with me. Signing up was easy. All I did was make the phone call and give them my information. The phone call took half an hour and it was done. They took care of everything and I downloaded everything that I needed to download on my phone.
I have all their numbers stored away. I like the fact that I could just text and that I don’t have to take the time to call people like when I’m at work. Also, I never felt like they were judging me. Every time I called, even when I had to skip a payment, they were very helpful to me. We’re working on a year and I have to skip three payments because of my situation. I’m a little bit behind of what they projected, but they’ve always been helpful to me. I would recommend it 100%.
This is amazing news to hear, Suzy! We're so grateful you chose Freedom Debt Relief as your debt settlement company! We look forward to continuing to assist you in getting debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I have been very pleased with Freedom Debt Relief, whenever I had a questions or concern they addressed it immediately. I am on my way to be debt free. This is an excellent program and am very grateful to have this debt taken care of. Will be referring them to family and friends.
We appreciate your feedback. We are overjoyed to take control of your debt and our highly trained client advocates are happy to answer any of your questions or concerns. We also would really appreciate if you recommend our program to your friends and family. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
My husband and I had an excellent experience with FDR. Reps were always very responsive and helpful, and our debt was paid off on schedule as promised. This was a huge help to get us back on track! Thanks for all the help!
Thank you, Cathleen, for your lovely review of Freedom Debt Relief! We're overjoyed to hear how successful the program was for you. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
The person helped me understand that I may not need to file an additional form for a resolved debt, BUT that I need to review it with the person doing my taxes. He explained that the companies that have been settled with are suppose to send me a form, but sometimes they do not. He was very helpful.
This is great feedback, Irma! We are very happy to answer any questions or concerns you have and we would definitely recommend consulting with a tax professional. Keep up the great work, success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
Everything has been good. However, I was concerned about one account possibility going to court. That has been resolved and avoided court. All the personnel at Freedom Debt have been very helpful and knowledgeable. I am looking forward to the day this will be finished. It has helped me stay on track and consistent.
We appreciate your review, Peggy. Freedom Debt Relief does their best to negotiate and resolve your accounts in a very timely manner and we will continue to provide excellent customer service. We wish you the best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I have very pleased with the way I have been treated by Freedom. They are professional, kind and considerate. They work hard to resolved their client's issue. Freedom is easy to reach by phone and email. I really feel I did the right thing by signing on to the program.
Thank you for sharing, Jeanette. It's always great to hear clients say they are confident about the service we provide. Congratulations on the success you've had with us! Please continue to contact client services as other questions come up for you. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 4, 2019
I would recommend Freedom Debt Relief to anyone. They has honored everyone promise and statement made, have great negotiation skills and have relieved the stress we were under. Fast and dependable communications on all offers and negotiations. Let them help you.
Thank you very much for your feedback, Bruce. We are very pleased you joined Freedom Debt Relief because we want to resolve your debt! We are looking forward to settling your remaining accounts and we would greatly appreciate if you recommend our program. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
The personnel at FDR were all kind and understanding. They were very helpful and explain the process thoroughly every time I had a call with them. Everyone from the beginning till now has been very kind and understanding of the situation.
Hello Milagros,
Thank you for your honest review. At Freedom Debt Relief we have highly trained client advocates that are very pleased to assist you with any questions or concerns you have and we are confident you will become debt free soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
Well, I received a summons to go to court, but, I already made an agreement? The gal told me to fax paperwork, I did this am, then call NLLG, I did, and now she says they have to process and contact me by Wednesday? I was originally told NLLG has to respond within 3 days of receipt of the summons... I hope this doesn't screw up anything.
Hello Sandra,
We understand your concerns and we know the urgency of this matter. You were provided the proper steps to send Summons and Complaint to NLLG. Thank you for communicating with us right away. A member of our team will be reaching out to you privately to make sure your concerns are resolved as soon as possible.
Reviewed March 4, 2019
Freedom Debt Relief has been outstanding and has worked closely to ensure we meet our goals. We still have a ways to go but with Freedom's help, we are getting there. They are tops in our book. I would recommend this firm to everyone.
Hello Kenneth,
Thank you for posting your review. Freedom Debt Relief is very happy to take control of your debt and we are looking forward to your accomplishments in becoming debt free. Success is coming soon and we would appreciate you recommending our program to your friends and family. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I cannot praise FDR enough. Their environment is seamless, as each individual is supportive, considerate and gives you the confidence you need when debt is piling up, that there is light at the end of the tunnel. I would recommend their services.
Thank you for sharing your review, Jan. We care about you at Freedom Debt Relief and we are very glad to assist you in becoming debt free. The light at the end of the tunnel is definitely coming and we would be overjoyed to see you recommending our program. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I have dealt with 2 other programs and FDR made me feel confident in what I was doing and needed to do. Keith ** called and checked on me and answered all the questions I had. He actually covered things and I didn't need to ask many questions.
Hello Karen,
Thank you for sharing your review. You definitely made the best decision when you enrolled in Freedom Debt Relief and we are proud to hear Keith further assisted you when you enrolled. Keep up the great work, success is coming soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I received a one-time payment from CitiBank. Called for advice from FDR. Was given option to send in copy of document from CitiBank. Operator was courteous and knowledgeable. Great service. I am impressed with the friendliness and personalized service given me.
Thank you for your wonderful review, Leo. We are happy to assist you in every way we can and we will continue to keep you updated with any new information on your account. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I want to thank you for helping us resolve this debt issue. You have been very helpful and courteous during the entire process. Our overall debt was decreased by 52% of the original amount. Thank you again for the assistance. I will share your company with others I come in contact with who may need assistance.
Hello Al,
We thank you very much for sharing your review. Freedom Debt Relief is happy to support your journey in becoming debt free and we want to congratulate you on your accomplishments thus far. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
Sean was my debt resolution specialist. He made me feel comfortable from the very first time I spoke to him and walked me through the process of getting started, what to expect along the way and the expected time for final debt resolution. We are still early in the process but it's been great every step of the way.
Hello Endaline,
Thank you for your wonderful review. We are very glad to enroll you in Freedom Debt Relief and we are happy to hear Sean further assisted you. Congratulations on starting your journey to become debt free. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
So far my experience has been very good. Everyone has been friendly, patient and professional. My representatives have been with me every step of the way. I would recommend this company very highly to someone going through the situation that I am going through.
Thank you, Lynn, for your spectacular feedback about our company and recommending Freedom Debt Relief! We strive to provide world-class customer and we're glad you have experienced it. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
I look forward to being just one of the success stories of the freedom debt relief program. Dan seemed to be ethnically inclined. It is a large portion of my disability, if this will rectify my current credit issues - My dream of building affordable housing is still possible!
Thank you for sharing, Jason. At Freedom Debt Relief, we have your best interest in mind and we are very confident you will obtain financial freedom soon! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
I have been working by myself trying to pay my bills, but when my creditors all increased my bills simultaneously, I knew I needed help. Synchrony, Comenity, Fingerhut and First Premier Bank increased my bill double and triple times. With this program I can get the more aggressive creditors under control. Thank you.
Thank you for sharing your review, Cynthia. You made a great decision when you enrolled in Freedom Debt Relief and we are happy to take control of your accounts. Soon you will become debt free, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
Freedom Debt Relief has been very good for me and I appreciate all their support. The customer service representatives are helpful with my traumatic brain injury being very patient and understanding. I need this very much and am grateful.
Thank you, Tina, for sharing positive feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
This program isn’t as wonderful as advertised. I ended up almost getting sued even though I followed all the rules and was treated poorly by your representatives. All of that just to end up with a loan with 25.99% APR. Now I have a $515 payment that I can barely make and I will still end up paying the same amount.
Dear Dusty,
We're very sorry to hear that you are disappointed with the way you program turned out to be. We never like to see any of our clients get sued but we also let our clients know we cannot guarantee that no creditor will not sue. We offer legal protection and work with a group of lawyers and they take immediate action as soon as the client informs them of any form of legal action. We would love the opportunity to discuss your review and hopefully resolve any concerns you are having. A member of our team will be reaching out to you privately.
Reviewed March 3, 2019
National Litigation with Freedom Debt Relief - Provides realistic advice for handling credit cards collections lawyers. Allows peace of mind knowing what to expect and best way to anticipate actions such as court summons and possible settlement structure along with what your monthly increase will be if settled or what amount of money is required to avoid lawyer collection agency.
Hello Jacob,
Thank you for sharing your amazing feedback. We are thrilled to hear of your positive experience with National Litigation Law Group and we wish you the best through your completion! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
UPDATED 03/15/2022: They put all my bills into one payment and lowered the original amount of my bills. It did take some time for the negotiation to happen but it did happen. I have and would recommend Freedom Debt Relief to anyone.
ORIGINAL REVIEW: With Freedom Debt Relief I no longer have to stress out on how I’m going to pay my bills, it’s a one low monthly payment for all my registered bills and I’m saving 80 dollars a month on all my registered bills when I was paying 300 dollars a month just for two of my bills.
Hello Ava, so glad we found an option to serve you and help you achieve your financial goals. Keep up the great work and thank you, for the kind review.
Reviewed March 3, 2019
Called Customer Service regarding receipt of a 1099 Form from an account FDR had helped us resolve during 2018. I am very pleased with all information given to us by the Customer Service Representatives! Thank you, FDR, for all you have done to help us be debt-free!
This is great feedback, Delores! We are delighted to assist you with any questions or concerns you have and we will continue to provide excellent service. Graduation is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
They are very well to work with. They have did everything they said they would do. When I call no matter what time they answer my questions. I would recommend them to everyone. They have helped me a lot, I appreciate their help.
Thank you, Jean, for your uplifting feedback and comments about our company! We're so happy to hear that you're completely satisfied with our services. We hope to continue to provide you with the best possible experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
Thank you for your help, Y'all have been delightful every time I call. Easy to get a hold of someone. Dashboard is easy to read and navigate. Program is easy to follow and looking forward to being debt free. Subtlements are quick and easy to authorize.
Maday, we're over the moon to receive such amazing feedback about our company! It is a pleasure to be able to assist you and provide with the best customer experience. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
Honestly, the best decision I made was to sign up for Freedom Debt Relief. The experience hasn’t been anything short of amazing! I would recommend this company to anyone who is in financial debt. Trust me, this will be the decision that takes the stress away when it comes to credit bills.
Haylie, we can't thank you enough for sharing how much the program has been wonderful for you and how greatly our program has positively impacted your financial situation. Thank you for continuing to recommend us! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
Before Freedom financial I was running in to dead ends every time I turned around. It was a blessing in disguise. Now I can breath again, knowing my debt is getting paid, and I did not have to file bankruptcy, all thanks to your help. I would definitely recommend yall to anyone having the same problem I had. Thank you.
Thank you for sharing your wonderful feedback, Belinda. We are so happy you enrolled in Freedom Debt Relief so we can give you a peace of mind. Soon you will become debt free, keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
Thank you. It's been difficult paying all this off & counting every penny. I will have one paid next month, another this summer & hopefully be able to hang in there for the other two. I feel I messed up my credit but I will try to build it back up eventually.
Hello Cynthia,
We appreciate your honest review. We understand the journey to become debt free may not always be easy but we are confident you will see an increase in credit score by the time you complete Freedom Debt Relief. We are excited to see you obtain financial freedom! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
Found on The net under listing for help with debt consolidation. Husband Chris emailed then spoke to Beau. That’s when I became involved. He is very friendly and extremely knowledgeable. He explained everything and answered all our questions. Very happy with FDR so far. Our experience has been delightful with all in. We would recommend this company to anyone needing help in debt relief! A++++.
We appreciate the honest feedback, Chris. Thank you so much for sharing how greatly you've been able to benefit from our program. We hope to continue providing you with great service. Please know client services is available 7 days a week to address any questions or concerns that come up for you. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 2, 2019
My experience with FDR has been positive and I will and have recommended them to others that have asked me about trying to get over the hump of extreme debt. However the NLG group has done nothing for me and has been a complete waste of money. I have been taken to court three different times and the NLG has not contacted the courts at all. So those accounts came out as judgements against me and wages were garnished.
We're so sorry to hear of the experience you had when the services provided by NLLG. We've partnered with the national law firm because here at Freedom Debt Relief, we do not practice law nor are we licensed attorneys. It's disappointing to hear of your poor experience. We appreciate you sharing your positive experiences with loved ones. Please continue to contact us in client services anytime you have questions about your account. Thank you for choosing Freedom Debt Relief.
Reviewed March 2, 2019
Great service and help. Wendy was awesome. I would recommend this service to anyone. I felt like I was given all the information I needed and all of my questions were answered in a timely manner. Great experience. I’ll be back.
We appreciate your kind review, Jesse! We're happy to hear that you're satisfied with our services and we're here to answer any questions you may have for us. Our client services team is available by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
I'm putting my trust in Freedom! I hope they will get all of our bills in order for our credit will be much better? So our bills are in Freedom hands! Our life is in their hands? So I hope everything will go as planned.
Hello Janice,
We greatly appreciate your honest feedback. We are very glad you enrolled in our program and we are confident you will become debt free soon. Keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
Today I spoke with a lovely person, AMY, who took extraordinary time in noting my concerns. I believe my action to enroll with your organization will save me unwelcomed anxiety on my financial front. The interest and late fees kept it impossible to keep up once I retired on a fixed income. While I have never declared bankruptcy before, I believe my best effort towards paying is in my best interest and conscienceless. Thank you AMY and Financial Freedom!
We consider ourselves lucky to have great agents like Amy and we'll be sure to pass on your feedback, Sharon! We're happy to help alleviate the stress that comes with overwhelming debt! If you have questions for us in the future, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 1, 2019
I found FDR at the perfect time. Now, I see the light of day!! Bennett was wonderful to work with and held my hand while I made decisions. I am thrilled at our decision. Now, we are just waiting and have money in the bank while we wait.
We're excited to be working with you, Elizabeth! We're looking forward to your first milestone! In the meantime, please reach out to our client services team when you have questions about your account. They can be reached by phone or log onto your client dashboard and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
I'm a widow on a fixed income and could not afford to pay my credit card debts due to unfortunate circumstances. Thanks to FDR I did not have to file bankruptcy and and was relieved of phone calls and threatening letters. Satisfied Client.
We appreciate your great review, Deborah! We're happy to step in and help you put your debt behind you! If you have questions for us along the way, please reach out to our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
I can't even access my account, and have sent several emails to ask for assistance but all I get calls from is a sister agency that wants to sell me more. I tried to discuss the last settlement amount, last week when called, but the system would only allow me to accept instead of talk to an agent. #worstdecisionever
We're very sorry to hear that you're experiencing issues with your account, Daniel. For quick assistance, we encourage you to contact our client services team by calling (800) 655-6303 and one of our representatives will be happy to assist you with your account. Thank you for choosing Freedom Debt Relief.
Reviewed March 1, 2019
Great customer service to resolve my debt matters in detail. Very helpful with the dashboard. Great understanding on the phone. Fast results and always getting me timely information on my debt issues by text or phone or email. I can recommend Freedom Debt Relief to others and relatives.
Thank you very much for your wonderful review, Eric! Our knowledgeable client services team is eager to help you and can be reached by calling (800) 655-6303 or you can log onto your client dashboard at www.fdrclient.com and chat with us! We're excited to be working with you and thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
Credit Repairs - We are still in the beginning stages, but I’m looking forward to great results. So far, I’m pleased with the updates that I receive. Please continue to keep me updated. Keep sending me emails please.
Welcome to Freedom Debt Relief, Linda! We're excited to be working with you! We assure you that we'll keep you up to date on your progress! Additionally, if you have questions for us about your account in the future, please contact our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
Media
