Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,910 reviews on ConsumerAffairs are verified.
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- 4,961,910 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 9, 2019
I am disappointed the FDR did not contact my creditors, to inform them that i made arrangements with FDR to get out of debt. That resulted in at least one creditor filing a claim against me. NLLG dealt with it, but it was not necessary. And i am afraid that there is one more creditor that will do the same.FDR should have contacted them and negotiated to pay part of my monthly payment to show good intentions.
Hello Gary,
We want to extend an apology for your negative experience with Freedom Debt Relief so far. We do our absolute best to negotiate and resolve your accounts in a very timely manner. Since we have our clients best interest in mind, we offer National Litigation Law Group if an account goes legal. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2019
I am hoping the payoff by me at a WFB branch yesterday has been posted. Taylor (?) told me it would be fine for me to pay off at the branch. The reason was that my mother passed away in January, and as Executor the bank would not allow me to create a new account for her Estate under my name as long as the delinquent account with WFB was still outstanding. Hope this worked!
Hello John,
Thank you for sharing your review. If you have resolved your Wells Fargo account on your own, we would be glad to remove this from your program. Simply, call one of our Client Advocates at 1(800) 655-6303 and they can further assist you. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
I have been very Pleased with the progress that Freedom has accomplished for me. I would most certainly recommend Freedom to anyone. They have taken a lot off my mind with this program. They are very professional and stay in contact with the debt owed and me the clients.
Thank you for sharing your review, Judy. We are happy to take control of your debt and we will continue to ease your mind while you become debt free. Keep up the great work and we greatly appreciate you recommending our program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
Was so wonderful to have Liz ** explain everything in an easy to understand manner. The follow up with the online help and overview, written and online is excellent. This is a program that I checked with another company last year and did not feel comfortable with them. I am so glad I tried again with Freedom and Liz.
Thank you for giving us the opportunity to help you put your debt behind you, Jean! We're here to help you throughout your journey with us and any time you have questions or concerns, please don't hesitate to reach out to our client services team. We're here for you seven days a week and can be reached by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
I am very pleased with the help. I am very glad I found them, I would definitely tell my family and friends about you. I could not have paid off my loans without your help. Every time call with a question they are very helpful and nice.
We're happy to help you get back on track financially, Theresa! We're glad that you chose us to be your partner on your debt-free journey and any time you have questions for us, please continue to reach out to our client services team. Give them a call at (800) 655-6303 or log onto your client dashboard at wwww.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
Freedom Debt Relief has helped me tremendously resolve my outstanding debt. I have come along way in 10 months and can't wait to see even more positive results with FDR!! Thank you guys so much for the help. I will definitely recommend Freedom Debt Relief to my friends and family.
Your progress has been absolutely phenomenal, Staci! Keep up the great work and we're looking forward to helping you reach your next milestone! In the meantime, should you have any questions for us, please don't hesitate to reach out to client services! They can be reached by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
FDR worked efficiently and effectively on settling my four smaller debts. My largest debt did not go as well. I asked a customer service representative about settlements with Discover. He assured me that FDR could settle with Discover. I don’t know if that’s true or not. Discover did not work with FDR but instead sued me (which is their right)! However, if I had known that I would be sued and my reputation ruined along with my credit score, I would have tried to work with Discover directly rather than including it in the contract with FDR.
Thank you for your honest review, Betty. We work with Discover on a day to day basis to settle accounts, however, they do sometimes pursue a settlement through litigation. We will do our best to negotiate for you and obtain a settlement that you approve of. We encourage you to contact our client services team for any updates, simply call or email us. Thank you for choosing Freedom Debt Relief.
Reviewed March 8, 2019
You have had my accounts and my money for a year and 4 months. During that time the only action you have taken, aside from taking some of my money every month, has been to resolve a case where I told the creditor about you and they came to you for resolution. You have had more than enough money to settle 3 of my remaining accounts. While your story is that you need 25%. This is ridiculous. Also you never told me this before I subscribed with you. While you have been sitting doing nothing, you have managed to ruin my credit to the point I cannot even remortgage. Thanks for nothing!! For some reason I have not broadcast my story but believe me I am about to on Facebook to protect my friends.
Thank you for your honest review, Robert. We would like an opportunity to review your account with you and hopefully resolve your concerns. We will have a member of our team reach out to you shortly to address the concerns you've expressed to us. We appreciate your time and patience in the meantime. Thank you.
Reviewed March 8, 2019
Freedom Debt Relief company has spectacular advisors as well as customer service representatives. On 3/7/19 my contact with customer service was nothing short of awesome. The rep was very quick and efficient to help with my request. Which was fulfilled without any problems. I would definitely recommend them to friends/family for any debt assistance.
We always enjoy hearing great feedback like yours, Sonja! Our team works hard for our clients and we're always happy to help! If you need assistance with your account in the future, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2019
Every call I have had with Freedom Debt Relief has been handled with a courteous employee and my questions have all been answered. I would highly recommend Freedom Debt Relief to anyone in need. I found out the excellent service when I was in debt from medical bills.
Thank you for your recognition, Katherine! Our client services team works hard for our clients, so please don't hesitate to reach out to us any time you have questions about your account. We're ready to help and we can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 8, 2019
I was not able to manage all the debt anymore on my own. I found an ad on Freedom Debt Relief and I also knew somebody who had a relative that used them. They were good at setting everything up and working with me on a payment that I could afford. They’ve also been great at handling a couple of the things that I have gone through like law firms and other things. They have really good customer service, too, and I've had good interactions with them. With Freedom Debt Relief, I have to hold myself accountable to a tighter budget and just living within my means. And, that’s all been really good for me. I'd tell people that they’re a good option to go with.
Thank you so much, Catherine, for your incredible feedback about our company! We're so excited to be able to assist you and provide you a goal to get you to become debt free! Keep up the awesome job and the motivation! We definitely share in your excitement as you become debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 7, 2019
Loved your work, got me out of debt fast and keep me informed of everything that was going on. The process was fast and easy and was a lot of stress off of me. I would recommend them to my friends and coworkers at anytime. Thank you for your help.
Thank you for sharing your experiences with us. We're so glad to hear that we were successfully able to relieve you of the stress you were feeling regarding your finances. It's also great to know that our process was easy for you to understand and follow! Thank you for choosing Freedom Debt Relief. Here's to your financial freedom.
Reviewed March 7, 2019
Thank you for this great team of people who are helping me to a brighter future. My finance has rebuild thanks to FDR showing me the way to manage my money. I am so very thankful for all that you do to make life a little bit better to my finance. And I look forward to my Graduation Day. Lynne.
We, too, are looking forward to your graduation, Lynne! We're excited to help you reach your financial goals and We're proud to be on your side. Any time you have questions for us please don't hesitate to reach out to us, simply call (800) 655-06303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 7, 2019
I found Freedom Debt Relief online looking for help with my debt. I understood what the company was explaining and I thought this would be a good solution for me. After signing up I got a little concerned and scared about not paying my creditors, so I called the customer service people and the agent helped calm my fears and that this was normal to feel this way. He reassured me the first three months were the hardest. He encouraged me to trust in the process and told me that my creditors would work with Freedom Debt Relief in helping me reach my goals of getting out of debt. After talking to him I felt so much better and reassured I could do this with Freedom Debt Relief's help. I was not alone and had good people to help me. Thanks.
We're happy to lend you the helping hand you deserve, Sonya! WE're here for you every step of the way, so please don't hesitate to reach out to us when you have questions no matter how big or small! Our client services team is in-house seven days a week and can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed March 7, 2019
I called customer service after receiving a call threatening legal action if I didn't respond within 48 hours. The customer service representative was great reassuring me that it was a scare tactic to get me to call, the representative said that they would send you a notice through the mail. The representative was very professional and reassuring. Thank you.
Thank you for taking the time to write us a positive review, Curtis. Our team is here to support you and please don't hesitate to reach out when you have questions or concerns. Our knowledgeable team is eager to help and they can be reached by calling or emailing us. Thank you for being a part of Freedom Debt Relief!
Reviewed March 7, 2019
I have had very good experience. I would recommend them to my friends or family members. Any time that I called they were very courteous to any questions that I had if they couldn't answer them they got the right person on the phone that could.
We greatly appreciate your positive review, Claretta. We're thrilled to hear that you've had a wonderful experience with our teams thus far. Did you know that we have a referral bonus for our clients? Please don't hesitate to reach out to our client services team when you have questions for us, simply call (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed March 7, 2019
I think it is unfair that you can not speak to the negotiation team when it comes to them negotiating with my money. I had a question for them that the customer service rep couldn't answer. It was really upsetting.
Thank you for your honest review, Michelle. We apologize that our Negotiations team doesn't take inbound phone calls, however, we will have a member of our team reach out to you shortly to address your concerns and hopefully resolve them. Thank you for your patience in the meantime.
Reviewed March 7, 2019
Debt Relief, excellent review. Will recommend this to friends. Customer relations excellent. Never had any problem. Keep up the excellent work. Thank you. Constant feedback from your company helps me with verifying my account. No current changes to my home address and contact number.
Thank you very much for your phenomenal review, Edward! We're happy to be on your side and any time you have questions for us, please don't hesitate to reach out to our client services team! We're here for you seven days a week. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 7, 2019
Everyone has been very professional, understanding, made everything easy for me to understand, and guided me through anything I did not understand. Very comfortable with this organization. All phone calls were taken at once, or returned in a very short amount of time.
Thank you very much for your positive review, Russell! We're happy to hear that you've had an exceptional experience with our team thus far and we're excited to be working with you! If you have questions for us in the future, please continue to contact our client services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 7, 2019
We had too much credit and couldn’t keep up with the payments. Over other companies, Freedom Debt Relief called me first. I talked to Justin and I liked him, so I decided to go with them. My experience with Freedom went very well. Their customer service was excellent and I could not have asked for better service with the way things were handled. They did great, except that it was a slow process. I was trying really to get the debts paid off, but at our age, the bills would outlast us. So, I dropped out and we filed for bankruptcy. They decided that was the best way to go. If we were younger, we would have stayed with it.
Thank you for sharing your feedback, Mary. Freedom Debt Relief is definitely the best debt resolution option and we are thrilled to hear of your positive experience. We strive for the utmost customer service and professionalism and we understand why you chose bankruptcy. We ultimately wish you the best in regards to becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
I have been a client for 2 years. Every time that I called, I have been provided with useful information to address my questions/concerns. Also, since the first call, the process was clearly described and it unfolded as presented. Your staff is professional, kind and well-trained.
We appreciate the many compliments, Mariana. Congratulations on the amazing progress you've had in our program! You are well on your way to becoming debt free. Keep in mind you can also monitor your progression by logging onto your client dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 6, 2019
I highly recommend Freedom Debt Relief. Such a heavy weight lifted off of me. They are great to work with, always returning emails and there to answer any questions I have. I am very glad I found this company! Thank you!!
Hello Laurie,
Thank you for posting your feedback. We are very happy to take that extra weight off your shoulders and we will continue to keep you updated with any new information on your account. We would greatly appreciate if you continue to recommend Freedom Debt Relief to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
Always there to help with any questions. Always keeping us informed about our accounts. We would recommend you all to other people. Thank you for all that you do. I hope to continue moving forward after this. Only 4 more accounts to pay off.
This is great to hear, Deena. We are overjoyed to answer any questions or concerns you have and we will continue to update you on your account. We have your best interest in mind and we are confident you will obtain financial freedom soon. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
Joining FDR was one of the biggest mistakes of my life. Their settlement fee rules (money that goes straight to FDR) are rigid and arbitrary and add so much to your monthly payments. Customer service is so unhelpful when you call. It's also been two years and not all of my accounts have been settled. I don't mean paid off, I mean have a settlement in place. I would honestly suggest just negotiating on your own behalf with creditors. You'd save so much more money.
We're terribly sorry to hear the frustrations you mentioned. Yes, we do collect a settlement fee. However, we do not collect our settlement fees until we have done our part; which is to negotiate the balance amount and attempt to reduce the amount that is owed. Once we have successfully accomplished this goal and have scheduled payments to go out to the creditor, only then do we begin to collect our settlement fees.
If you would, please consider the following. Compare our fees to the 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all.
We would like an opportunity to review your account details with you in an attempt to resolve any concerns you're having and to set the proper expectations regarding our processes and procedures. A team member will be reaching out to you, using the contact information we have on file. We appreciate your honest feedback. Thank you for allowing Freedom Debt Relief an opportunity to service your financial needs.
Reviewed March 6, 2019
I'm extremely satisfy with the way they have handle my accounts. I would recommend anyone to use their services. I was scared to do this at the beginning but their consultant help me understand the steps to the process and made feel confident of their program.
Thank you for sharing your review, Tatiana. Freedom Debt Relief takes pride in resolving your accounts and we are happy to hear of your positive experience with our program thus far. Keep up the great work, and we would greatly appreciate if you recommend our program to your friends and family. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
I think you have done a pretty good job with my account. I wish I could see more information each month on where it stands. I would recommend your services to anyone needing your financial help. All in all, I am pleased.
Hello Jerry,
We greatly appreciate your honest feedback. Our highly trained client advocates are happy to update you on your account and this information is also located on the Client Dashboard. We are happy to hear of your experience so far and we would appreciate if you recommended our program. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
I am very happy with the help your company has given us. Chaz has done all he can do so far to get us on our way to debt relief. I am praying this will be the best answer for us. We have given all our debtors the phone number to reach you and they have been nice so far. I hope they do not sue us.
We appreciate your review, Maymie. We are very glad to hear of your experience thus far, including your conversation with Chaz. We will continue to provide the same exemplary service and we are very confident you will see outstanding results. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
Been very happy with the process so far, over a year in and feel like I’m making some great progress. Highly recommend them for your consolidation needs. Looking forward to having this debt cleared in the near future. Thank you.
Thank you for sharing, Allison. We are very happy to have you a part of Freedom Debt Relief and we want to congratulate you on your accomplishments so far. The light at the end of the tunnel is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
Everything is Great!! The representatives are very helpful. The debt consolidated are resolving my debt faster then I expected. I’m glad I made the decision to allow Freedom Debt Relief to resolve my debt. I would recommend Freedom Debt Relief to anyone.
We appreciate your feedback. We are thrilled you made the decision to enroll in Freedom Debt Relief and we are very excited to see you obtain financial freedom. We also would appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
Updated on 03/04/2022: I'm extremely happy with Freedom Debt Relief! I can't wait to be fully out of debt! I've been with FDR for a long time and I'll be debt free real soon! They have negotiated with many creditors for half of what I owe!
Original Review: Everyone has been so nice so far, I'm glad I'm getting help with my massive debt! I can't wait to be finally debt free. The payments are way less than what I would have to pay to each creditor and I like that a lot.
Thank you for your review, Lisa. At Freedom Debt Relief, we strive to provide the utmost customer service and we are very happy to hear of your wonderful experience so far. We are also overjoyed to hear our monthly deposit fits within your budget, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 6, 2019
I just started like 3 weeks ago but so far representative agent was knowledgable and very professional and very prompt... and customer service is always there's to help. I'm still kinda fearful but I believe as I communicate with for staff they will help me through.
Welcome to Freedom Debt Relief! We're thrilled to have you aboard. Thank you for sharing your experiences with us so far have been nothing but pleasant. It's understandable that you may still have some reservations about our program and how our process works. This is to be expected. Keep in mind that we are here 7 days a week to support you on this journey. Client services can be reached via phone or via email. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!
Reviewed March 6, 2019
FDR is dependable and will assist you right when you need it. I've been with FDR for a while now... and I have found great relief in knowing they are there to assist when one needs it the most. FDR is a good way to manage your debts and have them paid off.
Thank you for the positive feedback, Erika. It's extremely rewarding to know how greatly we've been able to assist you from the beginning. We hope to continue providing you with amazing customer service experiences. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed March 6, 2019
I researched debt relief companies out to see who had the best reviews and good standing and Freedom Debt Relief did. The enrollment was simple and every time I call, the reps always help me really well. They're helpful and are always quick to assist. The program is going good and it's working out.
We appreciate your review, Jay. We are very glad you enrolled in our debt resolution program because we care about your success in obtaining financial freedom. We are thrilled to hear your enrollment process went smoothly and we wish you the best through your completion. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 5, 2019
You dropped the ball with one of my accts, American Express. I kept getting letters from them, phone calls. The letters were send to you and you still did nothing. NLLG is a pile of **. Most useless group on the planet. I was served court papers, and for weeks they did nothing. Finally I pulled the acct and took care of it myself. I should have done more research on Freedom, would have never went with you.
Thank you for your honest review, Ray. We're very sorry to hear about your American Express account and we will be sure to pass on your feedback about NLLG. If you have any additional questions for us, please reach out to our client services team. They can be reached by calling or emailing us. Thank you.
Reviewed March 5, 2019
We had the best experience and the representatives have been extremely helpful! We felt very much at ease with our decision to move forward with this company for debt consolidation! We feel if anyone is teetering on the edge then take the leap. George ** makes it so easy and answers all your questions and if you ask them more than once he doesn’t care!!! He goes over everything till you feel safe!!
We're so happy to hear that you've had a wonderful experience with our team, Karissa! It's wonderful to know that you're comfortable with our program moving forward! We're proud of the work that we do and we're excited to see your financial success! If you have any questions for us along the way, please don't hesitate to contact our client services team. Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed March 5, 2019
Everyone I have talked with at Freedom has been extremely helpful. They are wonderful at answering any questions and explaining the entire process. I would totally recommend freedom to anyone who is having issues with credit card debt. Anthony has been exceptionally helpful.
Thank you for your phenomenal review, Hilary! We always enjoy hearing great feedback about our team and it's rewarding to know that everyone you've interacted with has been knowledgeable and helpful! If you have questions about your account in the future, please continue to reach out to our client services team! They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 5, 2019
FDR is great. I started with FDR in June 2018. Out of 11 debts they have resolved 5 and 2 are being negotiated and it has only been 8 months. They work fast and keep you updated with every move. They text and email you for your convenience once they have a negotiation. Remi from FDR is awesome. He's always in contact with me and keeps me posted on everything.
We'll always keep you informed of your progress, Michelle! The success you've seen thus far is fantastic and we're hoping to continue negotiating great settlements for you! In the meantime, should you have any questions for us about your account, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 5, 2019
Enrolled in Freedom Debt In December of 2017. All debt has been settled with creditors in February of 2019. Communications have been prompt. Explains every process thoroughly. Always has client's interest. Recommend if you need help. Freedom Debt Relief is a good solution to get you on the right track.
Congratulations on your financial success, Jeanne! We care for your clients and we always act with your best interest in mind! If you have any questions for us in the future, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 5, 2019
My debt was overwhelming. I contacted Freedom Debt Relief and they were able to reduce my debt and set up payments that fit my budget. FDR took away my anguish and made life much easier for me. Thank you FDR!
We're happy to step in and help you reach your financial goals, Victor! Any time you have questions for us, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed March 5, 2019
Updated on 07/20/2020: I am very happy with how Freedom Debt has helped me get my debt cleared. They have been real helpful and glad I found them. It's rough but at the end it will be well worth it. Thanks Freedom Debt Relief for the good work you have already done.
Original Review: As far as I am with my account that Cory set up, it has been very pleasant. He was very helpful. The other people I have talked to has been good too. I will have more when I get further into the program.
Thank you for taking out the time to share the positive experiences you've had with us, JoAnn. It's rewarding to know you've consistently received great customer service. We hope to continue exceeding your expectations as you continue in our program. Please continue to contact client services seven days a week with any questions and/or concerns about your account. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs!
Reviewed March 5, 2019
Freedom Debt Relief was recommended to me by a friend’s sister and I decided to go through the program because I have been trying to pay the credit cards, but I’m only capable of paying the minimum payment and it was getting me nowhere. I needed help getting down the bills and when I called and I talked to them, they want nothing to do with me except ask for my money. So, I looked and Freedom was the only one that worked with me. Signing up was easy. All I did was make the phone call and give them my information. The phone call took half an hour and it was done. They took care of everything and I downloaded everything that I needed to download on my phone.
I have all their numbers stored away. I like the fact that I could just text and that I don’t have to take the time to call people like when I’m at work. Also, I never felt like they were judging me. Every time I called, even when I had to skip a payment, they were very helpful to me. We’re working on a year and I have to skip three payments because of my situation. I’m a little bit behind of what they projected, but they’ve always been helpful to me. I would recommend it 100%.
This is amazing news to hear, Suzy! We're so grateful you chose Freedom Debt Relief as your debt settlement company! We look forward to continuing to assist you in getting debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I have been very pleased with Freedom Debt Relief, whenever I had a questions or concern they addressed it immediately. I am on my way to be debt free. This is an excellent program and am very grateful to have this debt taken care of. Will be referring them to family and friends.
We appreciate your feedback. We are overjoyed to take control of your debt and our highly trained client advocates are happy to answer any of your questions or concerns. We also would really appreciate if you recommend our program to your friends and family. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
My husband and I had an excellent experience with FDR. Reps were always very responsive and helpful, and our debt was paid off on schedule as promised. This was a huge help to get us back on track! Thanks for all the help!
Thank you, Cathleen, for your lovely review of Freedom Debt Relief! We're overjoyed to hear how successful the program was for you. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
The person helped me understand that I may not need to file an additional form for a resolved debt, BUT that I need to review it with the person doing my taxes. He explained that the companies that have been settled with are suppose to send me a form, but sometimes they do not. He was very helpful.
This is great feedback, Irma! We are very happy to answer any questions or concerns you have and we would definitely recommend consulting with a tax professional. Keep up the great work, success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
Everything has been good. However, I was concerned about one account possibility going to court. That has been resolved and avoided court. All the personnel at Freedom Debt have been very helpful and knowledgeable. I am looking forward to the day this will be finished. It has helped me stay on track and consistent.
We appreciate your review, Peggy. Freedom Debt Relief does their best to negotiate and resolve your accounts in a very timely manner and we will continue to provide excellent customer service. We wish you the best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I have very pleased with the way I have been treated by Freedom. They are professional, kind and considerate. They work hard to resolved their client's issue. Freedom is easy to reach by phone and email. I really feel I did the right thing by signing on to the program.
Thank you for sharing, Jeanette. It's always great to hear clients say they are confident about the service we provide. Congratulations on the success you've had with us! Please continue to contact client services as other questions come up for you. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 4, 2019
I would recommend Freedom Debt Relief to anyone. They has honored everyone promise and statement made, have great negotiation skills and have relieved the stress we were under. Fast and dependable communications on all offers and negotiations. Let them help you.
Thank you very much for your feedback, Bruce. We are very pleased you joined Freedom Debt Relief because we want to resolve your debt! We are looking forward to settling your remaining accounts and we would greatly appreciate if you recommend our program. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
The personnel at FDR were all kind and understanding. They were very helpful and explain the process thoroughly every time I had a call with them. Everyone from the beginning till now has been very kind and understanding of the situation.
Hello Milagros,
Thank you for your honest review. At Freedom Debt Relief we have highly trained client advocates that are very pleased to assist you with any questions or concerns you have and we are confident you will become debt free soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
Well, I received a summons to go to court, but, I already made an agreement? The gal told me to fax paperwork, I did this am, then call NLLG, I did, and now she says they have to process and contact me by Wednesday? I was originally told NLLG has to respond within 3 days of receipt of the summons... I hope this doesn't screw up anything.
Hello Sandra,
We understand your concerns and we know the urgency of this matter. You were provided the proper steps to send Summons and Complaint to NLLG. Thank you for communicating with us right away. A member of our team will be reaching out to you privately to make sure your concerns are resolved as soon as possible.
Reviewed March 4, 2019
Freedom Debt Relief has been outstanding and has worked closely to ensure we meet our goals. We still have a ways to go but with Freedom's help, we are getting there. They are tops in our book. I would recommend this firm to everyone.
Hello Kenneth,
Thank you for posting your review. Freedom Debt Relief is very happy to take control of your debt and we are looking forward to your accomplishments in becoming debt free. Success is coming soon and we would appreciate you recommending our program to your friends and family. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I cannot praise FDR enough. Their environment is seamless, as each individual is supportive, considerate and gives you the confidence you need when debt is piling up, that there is light at the end of the tunnel. I would recommend their services.
Thank you for sharing your review, Jan. We care about you at Freedom Debt Relief and we are very glad to assist you in becoming debt free. The light at the end of the tunnel is definitely coming and we would be overjoyed to see you recommending our program. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I have dealt with 2 other programs and FDR made me feel confident in what I was doing and needed to do. Keith ** called and checked on me and answered all the questions I had. He actually covered things and I didn't need to ask many questions.
Hello Karen,
Thank you for sharing your review. You definitely made the best decision when you enrolled in Freedom Debt Relief and we are proud to hear Keith further assisted you when you enrolled. Keep up the great work, success is coming soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I received a one-time payment from CitiBank. Called for advice from FDR. Was given option to send in copy of document from CitiBank. Operator was courteous and knowledgeable. Great service. I am impressed with the friendliness and personalized service given me.
Thank you for your wonderful review, Leo. We are happy to assist you in every way we can and we will continue to keep you updated with any new information on your account. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
I want to thank you for helping us resolve this debt issue. You have been very helpful and courteous during the entire process. Our overall debt was decreased by 52% of the original amount. Thank you again for the assistance. I will share your company with others I come in contact with who may need assistance.
Hello Al,
We thank you very much for sharing your review. Freedom Debt Relief is happy to support your journey in becoming debt free and we want to congratulate you on your accomplishments thus far. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 4, 2019
Sean was my debt resolution specialist. He made me feel comfortable from the very first time I spoke to him and walked me through the process of getting started, what to expect along the way and the expected time for final debt resolution. We are still early in the process but it's been great every step of the way.
Hello Endaline,
Thank you for your wonderful review. We are very glad to enroll you in Freedom Debt Relief and we are happy to hear Sean further assisted you. Congratulations on starting your journey to become debt free. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
So far my experience has been very good. Everyone has been friendly, patient and professional. My representatives have been with me every step of the way. I would recommend this company very highly to someone going through the situation that I am going through.
Thank you, Lynn, for your spectacular feedback about our company and recommending Freedom Debt Relief! We strive to provide world-class customer and we're glad you have experienced it. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
I look forward to being just one of the success stories of the freedom debt relief program. Dan seemed to be ethnically inclined. It is a large portion of my disability, if this will rectify my current credit issues - My dream of building affordable housing is still possible!
Thank you for sharing, Jason. At Freedom Debt Relief, we have your best interest in mind and we are very confident you will obtain financial freedom soon! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
I have been working by myself trying to pay my bills, but when my creditors all increased my bills simultaneously, I knew I needed help. Synchrony, Comenity, Fingerhut and First Premier Bank increased my bill double and triple times. With this program I can get the more aggressive creditors under control. Thank you.
Thank you for sharing your review, Cynthia. You made a great decision when you enrolled in Freedom Debt Relief and we are happy to take control of your accounts. Soon you will become debt free, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
Freedom Debt Relief has been very good for me and I appreciate all their support. The customer service representatives are helpful with my traumatic brain injury being very patient and understanding. I need this very much and am grateful.
Thank you, Tina, for sharing positive feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
This program isn’t as wonderful as advertised. I ended up almost getting sued even though I followed all the rules and was treated poorly by your representatives. All of that just to end up with a loan with 25.99% APR. Now I have a $515 payment that I can barely make and I will still end up paying the same amount.
Dear Dusty,
We're very sorry to hear that you are disappointed with the way you program turned out to be. We never like to see any of our clients get sued but we also let our clients know we cannot guarantee that no creditor will not sue. We offer legal protection and work with a group of lawyers and they take immediate action as soon as the client informs them of any form of legal action. We would love the opportunity to discuss your review and hopefully resolve any concerns you are having. A member of our team will be reaching out to you privately.
Reviewed March 3, 2019
National Litigation with Freedom Debt Relief - Provides realistic advice for handling credit cards collections lawyers. Allows peace of mind knowing what to expect and best way to anticipate actions such as court summons and possible settlement structure along with what your monthly increase will be if settled or what amount of money is required to avoid lawyer collection agency.
Hello Jacob,
Thank you for sharing your amazing feedback. We are thrilled to hear of your positive experience with National Litigation Law Group and we wish you the best through your completion! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
UPDATED 03/15/2022: They put all my bills into one payment and lowered the original amount of my bills. It did take some time for the negotiation to happen but it did happen. I have and would recommend Freedom Debt Relief to anyone.
ORIGINAL REVIEW: With Freedom Debt Relief I no longer have to stress out on how I’m going to pay my bills, it’s a one low monthly payment for all my registered bills and I’m saving 80 dollars a month on all my registered bills when I was paying 300 dollars a month just for two of my bills.
Hello Ava, so glad we found an option to serve you and help you achieve your financial goals. Keep up the great work and thank you, for the kind review.
Reviewed March 3, 2019
Called Customer Service regarding receipt of a 1099 Form from an account FDR had helped us resolve during 2018. I am very pleased with all information given to us by the Customer Service Representatives! Thank you, FDR, for all you have done to help us be debt-free!
This is great feedback, Delores! We are delighted to assist you with any questions or concerns you have and we will continue to provide excellent service. Graduation is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 3, 2019
They are very well to work with. They have did everything they said they would do. When I call no matter what time they answer my questions. I would recommend them to everyone. They have helped me a lot, I appreciate their help.
Thank you, Jean, for your uplifting feedback and comments about our company! We're so happy to hear that you're completely satisfied with our services. We hope to continue to provide you with the best possible experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
Thank you for your help, Y'all have been delightful every time I call. Easy to get a hold of someone. Dashboard is easy to read and navigate. Program is easy to follow and looking forward to being debt free. Subtlements are quick and easy to authorize.
Maday, we're over the moon to receive such amazing feedback about our company! It is a pleasure to be able to assist you and provide with the best customer experience. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
Honestly, the best decision I made was to sign up for Freedom Debt Relief. The experience hasn’t been anything short of amazing! I would recommend this company to anyone who is in financial debt. Trust me, this will be the decision that takes the stress away when it comes to credit bills.
Haylie, we can't thank you enough for sharing how much the program has been wonderful for you and how greatly our program has positively impacted your financial situation. Thank you for continuing to recommend us! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
Before Freedom financial I was running in to dead ends every time I turned around. It was a blessing in disguise. Now I can breath again, knowing my debt is getting paid, and I did not have to file bankruptcy, all thanks to your help. I would definitely recommend yall to anyone having the same problem I had. Thank you.
Thank you for sharing your wonderful feedback, Belinda. We are so happy you enrolled in Freedom Debt Relief so we can give you a peace of mind. Soon you will become debt free, keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
Thank you. It's been difficult paying all this off & counting every penny. I will have one paid next month, another this summer & hopefully be able to hang in there for the other two. I feel I messed up my credit but I will try to build it back up eventually.
Hello Cynthia,
We appreciate your honest review. We understand the journey to become debt free may not always be easy but we are confident you will see an increase in credit score by the time you complete Freedom Debt Relief. We are excited to see you obtain financial freedom! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
Found on The net under listing for help with debt consolidation. Husband Chris emailed then spoke to Beau. That’s when I became involved. He is very friendly and extremely knowledgeable. He explained everything and answered all our questions. Very happy with FDR so far. Our experience has been delightful with all in. We would recommend this company to anyone needing help in debt relief! A++++.
We appreciate the honest feedback, Chris. Thank you so much for sharing how greatly you've been able to benefit from our program. We hope to continue providing you with great service. Please know client services is available 7 days a week to address any questions or concerns that come up for you. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 2, 2019
My experience with FDR has been positive and I will and have recommended them to others that have asked me about trying to get over the hump of extreme debt. However the NLG group has done nothing for me and has been a complete waste of money. I have been taken to court three different times and the NLG has not contacted the courts at all. So those accounts came out as judgements against me and wages were garnished.
We're so sorry to hear of the experience you had when the services provided by NLLG. We've partnered with the national law firm because here at Freedom Debt Relief, we do not practice law nor are we licensed attorneys. It's disappointing to hear of your poor experience. We appreciate you sharing your positive experiences with loved ones. Please continue to contact us in client services anytime you have questions about your account. Thank you for choosing Freedom Debt Relief.
Reviewed March 2, 2019
Great service and help. Wendy was awesome. I would recommend this service to anyone. I felt like I was given all the information I needed and all of my questions were answered in a timely manner. Great experience. I’ll be back.
We appreciate your kind review, Jesse! We're happy to hear that you're satisfied with our services and we're here to answer any questions you may have for us. Our client services team is available by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 2, 2019
I'm putting my trust in Freedom! I hope they will get all of our bills in order for our credit will be much better? So our bills are in Freedom hands! Our life is in their hands? So I hope everything will go as planned.
Hello Janice,
We greatly appreciate your honest feedback. We are very glad you enrolled in our program and we are confident you will become debt free soon. Keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
Today I spoke with a lovely person, AMY, who took extraordinary time in noting my concerns. I believe my action to enroll with your organization will save me unwelcomed anxiety on my financial front. The interest and late fees kept it impossible to keep up once I retired on a fixed income. While I have never declared bankruptcy before, I believe my best effort towards paying is in my best interest and conscienceless. Thank you AMY and Financial Freedom!
We consider ourselves lucky to have great agents like Amy and we'll be sure to pass on your feedback, Sharon! We're happy to help alleviate the stress that comes with overwhelming debt! If you have questions for us in the future, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 1, 2019
I found FDR at the perfect time. Now, I see the light of day!! Bennett was wonderful to work with and held my hand while I made decisions. I am thrilled at our decision. Now, we are just waiting and have money in the bank while we wait.
We're excited to be working with you, Elizabeth! We're looking forward to your first milestone! In the meantime, please reach out to our client services team when you have questions about your account. They can be reached by phone or log onto your client dashboard and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
I'm a widow on a fixed income and could not afford to pay my credit card debts due to unfortunate circumstances. Thanks to FDR I did not have to file bankruptcy and and was relieved of phone calls and threatening letters. Satisfied Client.
We appreciate your great review, Deborah! We're happy to step in and help you put your debt behind you! If you have questions for us along the way, please reach out to our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
I can't even access my account, and have sent several emails to ask for assistance but all I get calls from is a sister agency that wants to sell me more. I tried to discuss the last settlement amount, last week when called, but the system would only allow me to accept instead of talk to an agent. #worstdecisionever
We're very sorry to hear that you're experiencing issues with your account, Daniel. For quick assistance, we encourage you to contact our client services team by calling (800) 655-6303 and one of our representatives will be happy to assist you with your account. Thank you for choosing Freedom Debt Relief.
Reviewed March 1, 2019
Great customer service to resolve my debt matters in detail. Very helpful with the dashboard. Great understanding on the phone. Fast results and always getting me timely information on my debt issues by text or phone or email. I can recommend Freedom Debt Relief to others and relatives.
Thank you very much for your wonderful review, Eric! Our knowledgeable client services team is eager to help you and can be reached by calling (800) 655-6303 or you can log onto your client dashboard at www.fdrclient.com and chat with us! We're excited to be working with you and thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
Credit Repairs - We are still in the beginning stages, but I’m looking forward to great results. So far, I’m pleased with the updates that I receive. Please continue to keep me updated. Keep sending me emails please.
Welcome to Freedom Debt Relief, Linda! We're excited to be working with you! We assure you that we'll keep you up to date on your progress! Additionally, if you have questions for us about your account in the future, please contact our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
3 settlements so far within 6 months and still have a ways to go but very happy so far. The support team has been very helpful with any questions I have had so far. I was nervous at first but think I have made the right choice.
Congratulations on your settlements, Paul! Our team is here for you at each milestone you reach and any time you have questions, please continue to contact our client services team. Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
Samantha ** has been truly awesome to work with. She has a very calming effect for me, because I have felt like a failure but there have been circumstances that have gotten me here. Will be glad when something is settled but still a long road.
We understand that hardships happen, Sandra! This is a judgment-free zone here at Freedom Debt Relief and we're happy to be on your side to help bring you to your brighter financial future! If you have questions for us in the meantime, please reach out to our client services team at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
I absolutely loved the lady's kindness. She answered all my questions right away. She also assured me that the problem was being addressed as we were speaking on the phone. She also recommend that I try to log in again a little later.
We always enjoy hearing great feedback about our ream, Gail! Any time you have questions for us or need assistance, please continue to contact our client services team! They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 1, 2019
Can't wait till I'm actually debt free! This program has allowed me to pay off some pretty expensive credit cards and loans! I have recommended this program to two other people and they are so happy too they joined. I look forward to graduating from this program soon, thank you!
We're happy to help you get back on track financially, Margie! Your success has been great and we, too, are looking forward to your graduation! Did you know that we have a referral bonus program for our clients? Please feel free to reach out to client services to learn more, simply call (800) 655-6303. Thank you for being a part of Freedom Debt Relief!
Reviewed Feb. 28, 2019
Good Customer Service and online dashboard. In my opinion, I should have been set up with the sister consumer loan service instead of ruining my credit score during the lengthy debt negotiation process. Now I will need to pay a lawyer to help me restore all the overdues. Folks don’t go through that with government-backed debt programs.
Thank you very much for your honest feedback, Andrea. We're happy to hear that you're pleased with our client services team, as well as the client dashboard. A debt settlement program like ours can cause a negative impact on your credit, however, almost everyone can have excellent credit within two years by following a simple plan. If you have any additional questions for us, please reach out to our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
These guys just want to help! Our society and traditions have taught us some of the wrong things. Giving into big banks and spending years overpaying debts with ridiculous interest rates should be a thing of the past. Taking a temporary hit to credit hurts, yes, but does it hurt worse than potentially finding yourself 3-4 years down the road with a still below average credit score and possibly double the amount of debt. I’m looking forward to this experience, everyone’s experience and situation is different, but if eliminating your debt is something that’s crossed your mind more than once or twice... I recommend calling them to find out some options that will help you. Excellent customer service and explanation over the phone. The process of setting up doesn’t take very long, especially in regards to to future upside of putting financial burden in your past. Thanks again!
Thank you for sharing your thoughtful review with us, Joshua. We're proud of the work that we do and we're happy to step in and help bring you to the brighter financial future you deserve. Please continue to reach out to our client services team when you have questions about your account by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
This might be a great program for someone with really bad credit and already has closed accounts. But if you have good credit or even decent credit don't use this company. Find other means to pay off your debt. I made this mistake and now I'm playing damage control. It's truly not worth it. This company just takes your monthly fees with no results while your credit slips from the mid 7's to the low 5's in only a couple of months. I am truly angry at myself for being such a fool and signing up with them. I think they really should be more transparent with their potential customers about how bad this is for your credit, a specially those customers who made their payments on time and had great credit scores before signing up for this horrifying program. Just say no!
Thank you for your honest review, Michael. We're very sorry to hear that you had a negative experience. A debt settlement plan like ours could have a negative effect on your credit report and credit score. Our program is designed for people who are most focused on getting out of debt. We hope that you're able to move forward positively and if you have any questions for us, please don't hesitate to contact our client services team. They can be reached by phone or log onto your client dashboard and chat with us. Thank you.
Reviewed Feb. 28, 2019
Update on 12/18/2019: There has not been one thing that stood out. All parts of Freedom Debt Relief stood out, they have given me a new lease on life without being in debt. Only have a few more and I will be done with my debt. Freedom has helped me with my debt and I could not be any happy. Thank you Freedom Debt Relief.
Original Review: I for one Love the way Freedom Debt Relief is helping me reach my goal of not having any more debt. They work hard on each debt that they get resolved. I thank them very much and I know they will help anyone meet their goal.
Thank you for taking the time to write us a wonderful review, William! We're proud to be on your side to help you reach your financial goals! If you have questions for us along the way, please reach out to our client services team! Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
My conversation with the specific representative was fine but my overall satisfaction with the company is zero. We were misled when we signed up for the program and now 2 years in what can we do. Our enrolled balance has jumped $20,000 and extended the program from 48 months to 69 for now. By the time our original 48 months is up we'll probably owe for 84 to 96 months. Double the estimated program time and payoff. I would really think twice about using this company. They make it sound all good when helping you straighten out a bad situation then they get you. All lies.
We're very sorry to hear that you've had a negative experience, Gary. There are a few scenarios which could cause your estimated debt-free date to fluctuate, however, there may be something we can do to get it back on track! We encourage you to contact our client services team by calling (800) 655-6303 and one of our representatives will be happy to help you. Thank you.
Reviewed Feb. 28, 2019
They seem very pleasant and helpful. I have not been with them long enough to say much about them. I am nervous about doing this but they make me feel like I can get out of debt with their help and guidance.
Thank you very much for your great review, Drena! We're excited to be working with you and we're confident that with a little hard work and patience, you'll see success! Any time you have questions for us, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
This company really helped me get my finances in order and have been there for me through some rough patches with the creditors, especially during the two years. During the first two years, it was sometimes difficult for me to contact anyone because their web page was not the best. But they have fine-tuned things where it is easier to find more information about your account and ways to contact them. Would definitely recommend to anyone needing help with creditors. They are GREAT!!
Thank you very much for your honest review, Joy! We're happy to help you get back on track financially and provide you with the support you need along the way! We're happy to hear that you're enjoying our new client dashboard and if you have any questions for us please don't hesitate to call (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
I have been very satisfied with the program so far, I look forward to being out of debt sooner rather than later. I am feeling better about my future than I was three weeks ago, and it feels great. Yes!
We're happy to see you moving forward positively, Mary! We're pleased to know that you're satisfied with our services and we, too, are looking forward to your financial success! Keep up the great work and please don't hesitate to reach out to our client services team when you have questions or need assistance. Give our client services team a call at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
To Whom it May Concern: I have been a client of Freedom Debt Relief (FDR) for approximately one (1) year. I discussed my situation with FDR’s Financial Consultant. Heather provided me with all the answers and I felt very comfortable proceeding with FDR’s plan. I can say I am extremely grateful for having made this important decision to take control of my Debt. The plan that FDR has in place is a very sound one. The representatives are very courteous and knowledgeable. I have settled five (5) separate accounts to date. I have two (2) more accounts to settle and I will be debt free! Thank You FDR! Louis **.
We appreciate you taking the time to write us a phenomenal review, Louis! Your progress thus far is fantastic and we're looking forward to settling your last two accounts! In the meantime, please feel free to reach out to us when you have questions about your account. Give client services a call at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
When I contacted Freedom Debt Relief, the agent that handled my case was very professional, knowledgeable and understanding. He treated me with outmost respect. Upon hearing my problem he immediately answered all my questions and got me approved for my debt relief. I am very satisfied with Freedom Debt. Step by step they have started me on my way to pay off my debts and to a stress less life. Thank you Freedom Debt Relief for all your help.
We're thrilled to know that your debt consultant was helpful and knowledgeable, Carmen! We strive for success with our clients and we're happy to be working with you! If you have questions for us along the way, please don't hesitate to reach out to our client services team. They can be reached via phone or log onto your client dashboard and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
I am very pleased with Freedom Debt Relief. I fill relieved. I can contact them anytime to find out things. I can go to my dashboard and look up to see how things are going. I am very happy I have done this because I could not do it alone. Thank You.
Thank you very much for sharing your great feedback with us, Brenda! We assure you that you'll always have the tools available to track your progress! Please continue to contact our client services team when you have questions for us about your account. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed Feb. 28, 2019
I see much better. Bill collectors have the information to contact Freedom Relief. So happy. My friend told me about it and I called and got very good customer service and relief. Wish more people will try this so they could sleep much better.
We're happy to help you with the relief that you deserve, Annette! The entire Freedom Debt Relief team is here to support you and any time you have questions for us, please don't hesitate to contact our client services team. They're here for you seven days a week, simply call (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
This program is so easy! And the customer services is so friendly and knowledgeable! All I had to do was submit a quick request online and then someone called me momentarily to set up my plan. The gal who helped me was also available by text which was very convenient!
We work hard to meet expectations like yours, Cara and we're happy to hear that we've hit the mark! Should you have questions about your account in the future, please don't hesitate to contact our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. We're looking forward to your success and thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
I called to see how much money was needed to pay off one of my creditors. The woman I spoke to was very helpful, knowledgeable and she told me exactly what to do. I think this program is wonderful. Thank you for giving me freedom from debt.
We're happy to hear that you received answers to your questions quickly and efficiently, Denise! We're excited to see you graduate from our program! Any time you have questions or need assistance, please continue to reach out to our client services team. They can be reached by phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
I was struggling with my debt because my husband got sick and couldn't work. The stress of being called all day by debt collectors was causing me to get sick. Freedom gave me peace of mind and the ability to pay back the debt without stress.
We're happy to step in and lend you the helping hand you deserve, Roberta. The entire Freedom Debt Relief is here to guide you to your brighter financial future. Any time you have questions for us along the way, please don't hesitate to contact our client services team, simply call (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed Feb. 28, 2019
To date, being a new member, I have found Freedom to be extremely professional in this business of helping me to relieve my revolving account debt. Your customer service reps (have spoken to 3) have been excellent in their communication and assistance. As this progresses I will obviously know more.
Thank you very much for your great review, Charles! We're happy to have you on board and we're excited to help you resolve your debt! Please continue to reach out to us when you have questions about your account or need assistance. Give our client services team a call or log onto your client dashboard and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
Always a pleasure dealing with individuals who are knowledgeable, courteous and friendly. Will almost be sorry to see you go... almost! I actually will finish much earlier than I thought which is great. Keep up the good work!!! More people should should get involved with this program - they would sleep a lot better at night.
We greatly appreciate your fantastic review, Mike! Our team of professionals is always eager to assist you when you need it most! We're looking forward to your graduation and please continue to reach out to us when questions about your account arise! Client services are available seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
We are just beginning in Freedom Debt Relief program and so far, everything was explained to us for our understanding, and if we need more information or have additional questions, we have contact numbers where we can call and we have access to cheerful, helpful and capable people who will explain in more details. Thank everyone for helping us in our financial difficulties. We will also keep our eyes and ears open to family members or friends that need help financially. Thank you all again.
Welcome to Freedom Debt Relief, Regina! Our team is excited to be working with you and we're all looking forward to helping you reach your financial goals! If you have any questions for us along the way, please reach out to our client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank for you choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
Update on 04/09/2021: Thanks for the great service and making my life easier. Your company has been a wonderful experience for me and my wife. Can't believe that we will graduate this year. Thanks for everything you provided the 4 years ❤ so with that stay blessed.
Original: Awesome service and great customer service, this company has been working with me for past 2 years and been working to get me out of debt amazing. Very thankful for the great service that they have provided. Support team is great though all my account have been handled very professional. And sister signed up for the program also.
We appreciate your great review, Ronald! We're thrilled by your feedback, it's rewarding to know that you enjoyed our services so much, that you referred a family member! We're here for you every step of the way and any time you have questions about your account, please reach out to our client services team! They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 28, 2019
With nowhere to turn Freedom Debt Relief was the way to go, one phone call and I started feeling better. I wasn't going to make the call but I so glad I did. They explained everything in a way you can understand. It was the best thing I did, one low monthly payment done in 4 years. Thanks.
Thank you for sharing your experience with us, Edward! We're thrilled to know that you're moving forward positively with our help! If you have questions for us in the future, please feel free to reach out to our client services team by calling or emailing us. Thank you for being a part of Freedom Debt Relief!
Reviewed Feb. 27, 2019
I was very leery about starting this program but I feel is the only solution for my personal needs. From the onset, I have been treated very respectfully and professionally and not have been made to feel bad for not being more responsible with my spending habits. I just started the program so nothing has been negotiated just yet but do feel positive about the program simply because all of my questions have been answered.
Thank you for taking the time to write us a wonderful review, Esperanza! We understand that hardships happen, this is a judgment-free zone! Any time you have questions for us, please don't hesitate to contact our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2019
Service provided was top-notch and very timely. Advisors were very knowledgeable, as well as understanding of my situation which contributed to the great customer service provided. I look forward to continuing on my journey to becoming debt-free with Freedom Debt Relief.
Thank you very much for recognizing our top tier client services team, Christian! They work hard for our clients and they're eager to assist you when you have questions about your account! Also, did you know that you can reach us seven days a week? Simply call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2019
Very happy about my account. There is nothing I can say but everyone has been very kind and respectful. However, I don't like having to go get things sign by a notary and have to tell them what we are doing. I live in a small town and people talk.
This is great to hear, Barbara! We are proud of your experience with our client advocates and we want to extend an apology for requesting to have a document signed by a notary. Unfortunately, this is due to the creditor and in some cases a law firm, requesting this. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2019
I have been very happy with using your services. I would tell anyone of my friends if I thought they needed help. Right now I am out of state and do not have the info you need. We will be returning May 1.
This is great feedback, Donna! We are very glad to take control of your debt and provide you with financial freedom. Keep up the great work and we would be overjoyed to see you recommending our program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2019
They aren't upfront about how they are going to to get you out of debt. I wasn't behind on any of my bills when I started using them. I just wasn't getting out of debt. They don't pay any of the debt initially. You give them the money but the wait until the creditor either files a lawsuit or get far enough behind that the settle the account. My credit score dropped a 100 points after signing up. Do not use.
We appreciate your honest review, Richard. We don't intentionally wait until your accounts are placed with a law firm to negotiate your accounts and we sincerely apologize if one of your creditors did serve you a summons and complaint. Fortunately, we have processes and procedures in place to guide you through that process, so your not alone! We create a custom strategy to resolve your accounts and debt settlement companies like ours, could cause a negative impact on your credit, however, as you progress, you should see your credit score improving. If you have any additional questions for us, we encourage you to contact our client services team, simply call or email them. Thank you.
Reviewed Feb. 27, 2019
I have been treated professionally always. I do think this is an expensive service but when you have dug yourself into such a deep hole that you cannot get a consolidation loan it provides a way out without the embarrassment of a zillion collection calls and notices and you do make progress every month. I recommend it but think bankruptcy is also a viable option for a younger person.
Hello Lana,
We appreciate you sharing your review. At Freedom Debt Relief, we are glad to provide the utmost customer service and professionalism to all of our clients and we are very proud of your experience so far. Keep up the great work, and we would appreciate if you recommend our program to your friends and family. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2019
10 Stars would be more accurate!! I can't say enough good things about my experience. To begin with when you have accumulated debt you have a thousand pound weight around your neck. Within the first few minutes of speaking with Ricardo ** I began to feel that weight lift off. He was very professional and kind and understanding. He gave me hope. I would very highly recommend FDR to anyone!!
We're so glad to hear that you've had an exceptional experience with us thus far, Brenda! We're happy to help alleviate the stress of overwhelming debt and provide you with a solution to put your debt behind you once and for all! If you have questions for us in the future, please don't hesitate to contact our client services team. They can be reached by calling or emailing. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2019
Freedom Debt was professional from beginning. They really make me feel at ease. They explain everything and give me the best deal they could possibly get for me. I would have definitely Freedom that anybody wants the result that that messy and hassle-free. Let them handle it for you.
As our client, we always have your best interest in mind, Jenifer! We're happy to hear that you have the peace of mind you deserve, knowing that we're on your side. Any time you have questions for us, we encourage you to contact our client services team, simply call or email them. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2019
Looking forward to the days now that a plan is in place that I can sustain and see a way out of my current debilitating debt. Jason was patient, kind, and thorough with the entire process, happy to have him on my team!
Hello Jennae,
We greatly appreciate your wonderful feedback. Freedom Debt Relief is thrilled to negotiate and resolve your accounts and we are also looking forward to you obtaining financial freedom. We will continue to provide outstanding service and we wish you the best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2019
Courteous Representatives any time I call... like that! Not happy with our monthly payout, we find that we are crunching at the end of the month, cutting it too close. We hope before you set up any more payout amounts that you talk to us.
Hello Rose,
Thank you for your review. At Freedom Debt Relief, we strive to provide outstanding customer service and professionalism to all of our clients. We have your best interest in mind and we will continue to assist you in every way we can. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2019
This company has helped me in trying to get my credit correct, without the help of FDR I would be lost. And still trying to get rid of my debt without any structure. With them, I am staying faithful to my payment plans.
Hello Sharon,
Thank you for your outstanding review. We are very happy you enrolled in our debt resolution program and we are confident you will soon obtain financial freedom. Success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2019
So far it's been great. I'm just getting started, hoping to have great success. This will take a lot of stress off myself and my family. After all is said and done we will basically be given another chance to start over. Thank you!
Hello Annetta,
Thank you for your wonderful review. We want to congratulate you on starting Freedom Debt Relief and we are looking forward to resolving your accounts. We are also excited to ease your mind while you become debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2019
I really enjoyed talking with David who helped me get started with this program. David was very knowledgeable and answered all my questions in a way I could understand. So far I would recommend to a friend to use this program. I look forward to the future and having my debt paid off.
Hello Raena,
We appreciate your review and we are very happy to hear about your experience with David. Our highly trained client advocates will continue to answer any questions or concerns you have and we would be overjoyed to see you recommending Freedom Debt Relief. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2019
They have done everything they said they would do. Nothing hidden. A very reputable firm. I would definitely recommend them. They have been very stress-free to deal with. If you are in need of debt relief, please consider Freedom Debt Relief.
Hello Jerald,
Thank you for your excellent review. Freedom Debt Relief is glad to take control of your debt and we will continue to provide outstanding results. We would be very happy to see you recommending our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2019
I have been with Freedom Debt Relief since September 2015. It has been a good experience working with this company. All my phone calls have been answered to my full satisfaction. They try very hard to get my debt down. It is looking terrific at this time. I highly recommend Freedom Debt Relief.
Hello Marie,
Thank you for posting your review. We are very glad you are enrolled in Freedom Debt Relief because we want you to become debt free. We have your best interest in mind and we want to congratulate you on your success thus far. We also would greatly appreciate if you recommend our program to your friends and family. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2019
I owed 460.00 on a bill, watching FDR have the bill climb to 1200.00 due to late fees and missing payments. I now paid 500.00. How is the that a savings of 700.00? Now it's considered earned income I am being taxed on. That fuzzy feeling of paying a bill 2x over and getting taxed on top of it.
Hello Rodney,
We want to extend an apology for the negative experience you have had with Freedom Debt Relief. We do our best to negotiate and resolve our client's accounts in a very timely manner. We also do our best to provide you significant savings on every account. In some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. FDR is not a tax consultant, so please contact your tax advisor if you have further questions. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2019
To be truthful, I am a little nervous. Patsy has been very helpful, she explained and answered any questions I had. She made me feel important and made me a part of the experience. Thank you for all your help. I would definitively recommend your services to others.
Hello Charlene,
Thank you for your honest review. We understand the beginning of your debt free journey may not always be easy but we are very confident you will see outstanding results. We have your best interest in mind and we would greatly appreciate if you recommend Freedom Debt Relief to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2019
These were done quickly and efficiently when I received any type of registered mail from the accounts that Freedom Debt Relief was taking care of. I got the letters sent from the courts, contacted my contact, she told me what to do, followed through with that, submitted it and it was taken care of immediately and professionally. What a relief!!! The contact person did what she told me she would do. Thank you.
Thank you for your review, Julie. At Freedom Debt Relief, we do our best to negotiate and resolve your accounts in a very timely manner. We will continue to assist you in every way we can and we wish you the best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2019
I have been happy and the staff was friendly and resolved problems. Would recommend to friends and family. I like the one easy payment plan. Taken out of my checking account every month. They work with their clients. Happy to be a client.
This is great to hear, Marilynn. We are thrilled to hear of your wonderful experience with Freedom Debt Relief so far and we would greatly appreciate if you recommend our program to your friends and family. Keep up the great work, success is coming soon! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2019
They were very friendly and helpful. You can they are professional at what they do. I had a pleasure talking with them and looking forward to getting out of debt. I would recommend them to anyone looking to get out of debt.
Hello Michael,
We appreciate you sharing your feedback. Freedom Debt Relief will continue to provide outstanding results and we will demonstrate the utmost service and professionalism. We would appreciate if you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2019
Updated on 01/17/2021: Very nice to be almost debt free. Only one more debt to go. Very good company. I would recommend this company to my friends. Hopefully I will be debt free this time next year. Can’t wait to have all this behind me.
Original Review: Freedom has helped me with my debt and I will be out of debt with their help. I don’t worry anymore about phone calls from collections people. I hope to be out of debt one day with Freedom helps. Can’t thank Freedom’s help. I would tell my friends about freedom.
We appreciate your review, Barbara. Freedom Debt Relief is very glad to assist you with your accounts and you will soon become debt free! The light at the end of the tunnel is coming soon. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2019
I like being able to change my payment amount when needed. I love using this service and the helpful staff members. I client dashboard is so helpful. The text messages and emails are very efficient. I have eliminated a lot debt.
Hello Ramona,
Thank you for your honest feedback. At Freedom Debt Relief, our world-class Client Advocates are glad to assist you in every way they can. We will continue to keep you updated with any new information on your account and we wish you the best through your graduation! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2019
Everyone I have spoken with has been not only helpful, but extremely courteous. Whenever I had a question or concern I was made to feel at ease. I appreciate all that FDR is doing to help me resolving my debt issues. Thank you.
Thank you for your review, Elaine. We are happy to assist you with any questions or concerns you have and we will continue to do our best in resolving your accounts. Keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2019
I was a bit embarrassed to have to enroll in a debt consolidation plan as it is, but David made me feel so comfortable! Everyone I have spoken with has been so knowledgeable and helpful with every question I've had. I feel very pleased that I have decided to enroll with Freedom Debt Relief!
Hello Sabrina,
Thank you for your feedback. We understand enrolling in Freedom Debt Relief may not always be easy but we are very glad you chose our debt resolution program. We are confident you will see fantastic results and we wish you the best through your completion. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 24, 2019
I am satisfied with my experience at this time. I am not sure that the above is my order # but this is what I have. The information I got in the mail was informative. For where I am at in the process it is going okay.
Hello Sandra,
Thank you for your wonderful review. We are very glad you enrolled in Freedom Debt Relief and we are confident we will provide you with significant savings on every account. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 24, 2019
From start to finish I was able to understand the program and glad that I have chosen to move forward and out of debt with the help of Freedom Debt Relief. Randall ** stayed with me through the whole set up process. He clarified all my questions and concerns and assured me this is the best program for us.
Hello Vicki,
Thank you for your positive review. We are very glad to keep you updated on your account and we are thrilled to hear of your positive experience with Randalll. Success is coming your way soon, keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 23, 2019
What I should do correctly about an already negotiated debt. The c.d.s. rep. was very knowledgeable and answered my questions and concerns. He told how to get my problem resolved step by step. I followed his direction and my problem is resolved. Thank you.
Hello MaryLou,
Thank you for sharing your wonderful review. We are very glad to have you a part of Freedom Debt Relief and we will continue to provide exemplary customer service. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 23, 2019
Kevin ** has been wonderful helping us get going in the program. He always returns call quickly and is very nice to talk to. He speaks calmly and clearly and explains everything so we understand the process. He is an asset to your company.
Thank you for sharing your review, Judith. We are very happy to hear of your positive experience with Kevin and we will continue to provide this same excellent service through your completion. Success is coming your way soon! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 23, 2019
Great service. Very courteous and kind. I called about making changes to my account. My request was honor and took minutes to meet my needs. So far the process to a freedom on my debts satisfactory and very interesting process. Teaching patience. Thank you for the prompt services you and your staff are providing.
Thank you for your wonderful review, Victor. At Freedom Debt Relief, we strive to provide the utmost customer service and professionalism to all of our clients and we are thrilled to demonstrate this thus far. We are looking forward to resolving your accounts and we wish you the best through your graduation! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 23, 2019
The Freedom Debt Relief staff was very helpful in my process into being enrolled into their debt relief program. They were very nice and friendly and gave really good advice and recommendations that I followed. They were able to do everything in a good pace and there weren’t any long wait times. I was a little skeptical at first but after talking to some of the team members, my confidence grew in the decision I have made.
Hello Adrian,
Thank you for your wonderful feedback. We are very glad to assist you with your debt and we are thrilled you joined Freedom Debt Relief. Keep up the great work, graduation is coming soon! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 23, 2019
When I contacted FDR, I felt relief. I was told that a particular payment amount would have me out of debt within 3 to 4 years. About 9 months later I started getting phone calls from a partner of FDR promoting that I take out a loan so they could negotiate my account more quickly. I got the money from a different source and provided FDR with money with which to negotiate. They sat on the money for several months and continued to take money from my checking about. Finally, we got it down to one creditor after much prodding. However, one creditor still remains. According to FDR, the creditor has accepted a proposal twice. Likewise so did I. But the creditor has returned the payment saying the account does not exist. Meanwhile, the money left to pay the creditor is now being eaten up by fees. And that creditor remains at the top of my credit report.
Dear Deborah,
We apologize for the inconvenience regarding your final account. Our intentions are never to prolong your graduation date as we want to get you completed from the program around the estimated debt free date we provided you when you first enrolled in the program. We would be more than happy to discuss your review and see if there is anything that can be done to find a resolution to your concerns. A member of our team will be reaching out to you.
Reviewed Feb. 23, 2019
Must say that for the most part the experience has been pretty good. It was a little frustrating at times due to the lack of response when thing were not going right. Freedom never contacted all the debtors immediately as I was lead to believe from the initial phone call. They want to wait until you are 60 or 90 days late and maybe even more before the will even talk to anyone. Had an issue with being taken to small claims court, and I had 1 months notice of this. The legal team could not do anything because it was small claims. I told them to settle for the full amount before the court date and no effort was made to try and do this. It kind of made a big mess out of this particular account and I was forced to take care of it myself. Told them to remove it and I still continued to get emails about the account all the way till December of 2018 10 months after it was taken off the list. But over all not a bad system to have to deal with.
Hello Steve,
We apologize for any frustrations you have experienced with your debt relief program. Your feedback helps us get better each day and provide the best assistance as possible. When you enroll your accounts in the program we are showing your, creditors that you are in a hardship program. That's why your accounts will show delinquent but it's only for a short period of time. We have to also wait for funds to build up in your dedicated account to be able to negotiate with your creditors. We do not contact all your creditors at the same time so we ask our clients to change their contact information to ours so the creditor is aware you're enrolled in the program. We're glad to hear you have overcome this issue and trusting us to help you become debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 23, 2019
I was desperate when I enrolled in FDR, and thought that it was a good choice - maybe it was, I still don't know. I enrolled with two credit card accounts more than 2 years ago, and have made every single one of my deposits. I am frustrated at the opaque nature of FDR's communication with me. I followed instructions and changed all of my creditor's account contact information to FDR, since then I have not heard a peep from them (except for the damage to my credit report). In all fairness, this process was explained to me at the beginning by FDR. That is not the source of my frustration. What is frustrating is I don't know what the stages mean in the negotiation.
On my client dashboard, FDR tells me I'm now in "Targeted Negotiation" - what does that mean? I have more in my deposit account than one of my credit accounts, why not just pay that off and be done with it? I also now read today that FDR has been sued for fraud because they can't even negotiate with Chase - one of my creditors. Why wasn't I informed of that at the beginning? Additionally, because of the opaque nature of the "negotiations" how do I know that FDR isn't just prolonging the process so they can keep collecting their $20 monthly service fee? Honestly, I would prefer not to air these problems, but FDR is very cagey when I call them and don't tell me much about the process. I feel this is my only recourse. Buyer beware.
We appreciate your honest review, Kenton. We apologize about the time it takes us to negotiate your accounts. Targeted Negotiations means that we have the funding available to settle the account. Your accounts are a top priority and are being actively worked by our negotiations team. Additionally, we are not being sued for fraud. We negotiate and settle accounts with Chase daily and we continue to maintain a good relationship with them to get you the best possible savings.
We're glad that you've reached out to us to express your concerns, as we're hoping to work with you to turn your experience into a positive one. We will have a member of our team reach out to you shortly to address any questions or concerns and hopefully resolve them. Thank you very much for your continued patience with us.
- Freedom Debt Relief
Reviewed Feb. 22, 2019
When I enrolled in the program I was afraid and felt like there was no relief for me and that everything was going downhill. Then I started to see credit cards being paid off, that was a wonderful feeling, but when I received my 1st summons from the courts, after being in the program for 2 years the feeling of doom came back again, you see I thought after I agreed to the settlement the payment would be taken out of my account . Don't have enough character to write more, I will write more when I the summons is settle.
Hello Pamela,
We want to extend an apology for the negative experience you have had with your legal account. We do our best at Freedom Debt Relief to negotiate and resolve your accounts in a very timely manner to avoid litigation but we are glad to provide National Litigation Law Group if an account goes legal. We would advise you to reach out to the National Litigation Law Group if you are enrolled and also reach out to a Client Service Advocate so they can further assist you. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 22, 2019
I am a little disappointed at the fact that when I leave messages for my case manager, on two occasions now, we have never received a callback. I was also disappointed that I called on two occasions looking for guidance regarding the 1099-c documents that I received from creditors and was given very little guidance from representatives. Now, I received an email today with directions after my return has already transpired.
Hello Paul,
We want to extend an apology for any negative experience you have had with Freedom Debt Relief. Our highly trained client advocates are glad to answer any questions or concerns you have but unfortunately since we are not tax experts we cannot provide detailed information in regards to your 1099-C documents. We would advise you to reach out to your tax consultant and they can further assist you. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 22, 2019
I have been very pleased with FDR. Everyone has been very pleasant to deal with and helpful when I have had a question. They most certainly have given me peace of mind. I checked them out before agreeing to trust them. They are a very reputable company.
We appreciate your feedback, Sharon. Freedom Debt Relief has your best interest in mind and we are very glad to assist you with your accounts. The light at the end of the tunnel is coming soon, keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 22, 2019
I have and will continue to recommend FDR. This company has been great and vital in helping get my very very poor (400) score to now 628 in less than a year. I will be able to buy my first home very soon. Thank you for being a company that truly helps others understand credit.
This is amazing, Goritza! We are very pleased to hear you have recommended Freedom Debt Relief and we want to congratulate you on your success thus far. We are very happy to hear of your increased credit score and we are looking forward to your graduation! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 22, 2019
FDR has done a wonderful job resolving our debt. We've enrolled 8 accounts and in less than a year, they have settled half of them! You truly have to have patience as things are worked out but it's worth it! They take care of everything!
We appreciate your great feedback, Katrina. We are overjoyed to have you a part of our debt resolution program and we want to congratulate you on your accomplishments so far. We are looking forward to your graduation! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 22, 2019
Beyond Elated with Freedom and Aaron was wonderful in helping me. I used Cambridge Credit and they were not giving me any relief and it was a very serious struggle. My issue started with being laid off and my savings account Was depleted and I found myself hitting rock bottom. I was used to making a certain amount of money and I was unable to keep going. There was not enough money coming in and I was financially hurt. I am very pleased now That I found Freedom. Thank you.
Thank you, Jeanne, for sharing the wonderful experience you have had thus far! Giving you that peace of mind that you're in good hands is what we want our clients to feel. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 22, 2019
This is a good program. I have been in it for almost three years. I would highly recommend this program to everybody, who wants to clean up their credit. You must be dedicated and sincere when in this program. It is working excellent for me. FDR! Just keep up the good work and thanks for helping me get these credit cards consolidated and paying them off one by one. Thanks.
David, we are grateful for the commitment you put in your debt relief program! It brings joy to our heart to hear how pleased you are with our services and how you have taken time from your day to let others know how successful this journey has been for you. Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2019
We have been very pleased with the service we have received. Everyone had been extremely helpful. Since being with Freedom they have helped us to pay off 2 of our CC debts. We are well on our way to being debt. We would recommend any day all day long.
Thank you, Felisha, for your encouraging feedback and recommending our company for others seek. We're pleased to hear your great success with our program and look forward to watching you become debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2019
The staff is very knowledgeable. They get to work on your debts right away. They work with you every step of the way. They explain everything in detail. You have any questions ever they're answered promptly. They have attorneys on your side as well as their side. They have greatly reduced my debts. I'm extremely happy that I went with this company.
Hello Eric,
We couldn't be any happier than to hear how satisfied you are with our program! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2019
You were very prompt in answering my request to help me looked up my accounts and what needed to be done and I am very confident in knowing that I will be debt free soon. It's hard when you are on a one income household so I want to. Thank y'all for helping me again t.y.
Reviewed Feb. 21, 2019
Freedom Debt Relief has been so very helpful with all of the issues in my financial situation. They are professional, they in contact with you, they make every effort to negotiate on your behalf. They make success happen for their clients. I am very satisfied with my results.
Dear Karen,
We're so thankful to receive such amazing feedback about our company! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2019
Freedom is my guardian angel. I don’t know where I would be without them. They are very courteous. Any time I had a problem they were Johnny on the spot. I would recommend them to anyone. My life has been a lot better with Freedom Debt Relief.
Thank you for sharing your wonderful feedback, Ellen. We are very happy you joined Freedom Debt Relief and we will continue to assist you in every way we can. We are looking forward to you becoming debt free and we would be overjoyed to see you recommending our program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2019
I was mostly satisfied with Freedom Debt Relief. However, it was not explained well enough about the fees involved. They also did not tell me that the discharged amount would be taxable. I received 1099C's for this amount. Which could have made my taxes increase by a sizable amount. This was a major problem when filing my taxes. There were months when most of my payment went to fees.
Reviewed Feb. 21, 2019
So far so good. It is really too early to tell. I have several people calling for payment... so am I stress-free... No I am not. It would be helpful if there was a shortcut to this site I could put on the computer.
Thank you, Shannon, for taking time from your day to provide us with your honest feedback about your debt relief program. Keep in mind we're available for you 7 days of the week and always ready to assist you in any way we can. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2019
Everyone that I spoke with were truly professional. Very understanding and systematic to my needs... We all have issues every now and then and I am glad that Freedom Debt Relief is here to help! Thank you again for all your help and understanding.
Our pleasure, Robert. We appreciate you sharing the great amount of support you've received from our advocates in client services. This is always rewarding to hear. Please continue to contact us in client services anytime you have questions and/or concerns about your account. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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