Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,881,224 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed Aug. 9, 2017
I was so far into debt with credit cards that I saw no way out. A friend recommended FDR and within 4 years I was debt free from credit cards. Without FDR I know I would still be in debt even worse than I was 4+ years ago. Thank you FDR for all you did.
Reviewed Aug. 9, 2017
Everything seems to be going as planned. Will increase rating when the company (Freedom) actually starts settling and paying down debt. Hope the process works as Freedom says it will. It would be easier dealing with one company. Seems like it was three different companies to put this deal together.
Hello Mr. Szymcik,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
They help a lot. Very great company. They got the creditor off our backs and we are very grateful. Thank you. I dont know what I would do without their help. Probably be behind on our credit cards. They changed our life a lot. I would tell people how they helped us.
Reviewed Aug. 9, 2017
Freedom Debt Relief allowed me to pay off bills in smaller amounts, although some CC completed a 1099C which forces you to claim the write off in your taxes. This hurt during the financial struggle, but I am happy to say, I am DEBT FREE... Difficult time, but well worth it. Now to begin a Newer, Richer financial life style. Thank you Freedom for providing me a debt free lifestyle.
Reviewed Aug. 9, 2017
I have been sending the welcome packet and they always say they did not get it but I have proof that it was sent by fax. It is very frustrating!!! To know I sent it and they keep telling. Me they did not receive it!
Hello Mr. Samboy,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Freedom Debt Relief has taken a big burden off my shoulders. I am now on my way to a more stable situation with my financial outlook. Thanks to all who helped me in this journey. The staff and advisors were very knowledgeable and were reassuring every step of the way.
Reviewed Aug. 9, 2017
It was an easy process to sign up and understand. The representatives were very helpful when I did have a question or needed to submit a document for record. I barely needed to keep track of it as I trusted FDR to take care of everything. Before I knew it my debt and credit were taken care of that I hardly believed it. I actually called to check and confirm. It was the most wonderful feeling ever!!! Great job and I am glad that I took the step the call.
Reviewed Aug. 9, 2017
Their representative was extremely helpful and knowledgeable about the subject of debt relief. She helped feel reassured that I could solve my problem and get out of debt by using Freedom Debt Relief. My financial future is no longer bleak and I feel that I can function again.
Reviewed Aug. 9, 2017
I am fairly new to the program but happy at this point! I found myself drowning into debt fast and had to have help soon. I call FDR and they had the papers I needed to fill out quickly. Also, the staff is very patient and super helpful!
Reviewed Aug. 9, 2017
Not 100% good to my credit report. I tried unsuccessfully contact the person who was handling my settlements since one of the accounts still show as pending in my credit report. I'm not happy with that since I thought all settlements were done. I don't know at this point, who to contact since my last contacts with you guys were pretty slow.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Great Service and Communication. I'm looking forward to getting my credit back. I've never used this type of service before. I kept up on all my payments but I just had too much credit cards. So I felt it was time to do something. And The FDR team was great at explaining and helping me get started.
Reviewed Aug. 9, 2017
Representative was very professional and upbeat. Provided a lot of knowledge in a short period of time. The program sounds like it will really help me to bring my finances in line as I prepare for retirement. Can't wait to get started.
Reviewed Aug. 9, 2017
I would recommend Freedom Debt Relief to anyone with credit problems because they really care about helping you get out of debt. The customer service staff are Great and have the expertise to give you the information needed to help you turn your life around and get out of debt.
Reviewed Aug. 9, 2017
Debt settlement is pretty nerve racking. Freedom tried to be reassuring, I had to fight my own demons, with regard to the settlements. For the most part I was very satisfied, only one account was allowed to go to legal department. I wasn't happy that this account wasn't settled before I was served, it was settled by the time I had to appear in court with that information. I have been able to buy a car and a new house since the settlement. I am still feeling the effects on my credit score but everything should be dropping soon. I recommend Freedom when things happen in your life and you know you can't get out of debt. BUT learn from your credit errors.
Reviewed Aug. 9, 2017
I am very pleased with FDR's help getting me on my way to zero debt! I would recommend this to someone else in the same situation very quick. Thanks for all your help FDR and now Consolidation Plus, because I am working with them soon, thank you.
Reviewed Aug. 9, 2017
Sherri made me feel comfortable. I am not use to not paying my bills on time. With my undue hardship she has made the experience bearable and not embarrassing for me. I look forward to a great positive outcome with the rest of the team that I will be working with. I know it is early in the game, but I am getting notices and other things that I am forwarding on to your company for communication reasons.
Reviewed Aug. 9, 2017
I am happy with the service. I would like to know how many more payments I need to make. Could someone please contact me with this information. I can be reached at **. I am trying to retire by my next birthday and this information would help me. Thank you.
Reviewed Aug. 9, 2017
This is one of the best companies I have ever dealt with. Not only do they know their stuff, but they make you feel safe and secure about what you are doing. They cannot help you enough, and they are always there for you. I highly recommend this wonderful company!!
Reviewed Aug. 9, 2017
In my haste to get everything settled, and given this it. I agreed to it. But now down the road after the dust settled. It has sunk in that interest rate is so high. I have tried to refinance but cannot get it. So I am just going to keep making the loan payments.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
It sounded so great that payments would be lower this & that, but there always a CATCH. You paid into & then transferred to Consolidation plus & payments are higher. Interest is higher. Credit scores goes down & after that you need to pay IRS!!! When negotiations is made the balance becomes the income to you!!! Never never will I recommend to anyone!!! I'm still in Debt!!! Sounded too good!!!
Hello Ms. Mitsui,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
I was desperate to get my debt down when I made contact with you. Part of the position you took was that your company would make all contacts with all the company's which I owed money. As you stated you would bargain with each company in order to lower payout. You did get a few to reduce their products payment but then I had to do the rest. First I was uncomfortable with the processing and I am certain that I didn't do a good job. The most disappointment was that after my credit went from the high 700's to 500. Since then it has been a struggle to get out of the low 600's. I have not missed a payment and still I cannot seem to recover.
Hello Mr. Pink,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
I am happy that I have selected Freedom Debt Relief to assist me in resolving my debt problem. I feel that they are the ones to help me after viewing several other aspects. I look forward to meeting my goals with FDR.
Reviewed Aug. 9, 2017
So far my experience with Freedom has be great! It's been a load of weight lifted off my shoulders. All the people I've talked to at Freedom have been very knowledgeable and professional. Also like the website, will be easy to keep track of my progress of becoming debt free.
Reviewed Aug. 9, 2017
I was pleased with the Freedom Debt Relief. They assisted me when I needed it the most. Financial struggles happen every day, to people of all walks of life. Having an attorney contracted through Freedom also made it less challenging when one of my creditors tried to sue.
Reviewed Aug. 9, 2017
At first I was skeptical, however, I needed help to rein in my debt and pay off my debt. Through Freedom, I was able to pay my debt at a reduced cost. There will be some set back on your credit score, however, once you pay off your debt through the program, your credit score will correct itself and you realize the benefit of the program. It is not always easy, however, it is totally worth it.
Reviewed Aug. 9, 2017
DF allowed us to have a financial plan to remove a sizeable debt that allowed us to have a final goal of a payoff. However, one bill was forgotten about and went to a lawyer. Because of our extreme persistence, it was finally taken care of but ultimately caused much stress.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Since I retired and am living on a fixed income that barely pays for my house payment and utilities, I've been struggling financially. This meant my credit card debt was getting paid late sometimes and I was getting fees that just kept getting higher. I reviewed Freedom Credit Relief and thought I'd give them a try as I didn't know what to do. They stepped in, discussed my issues, and soon we were setting up goals to help settle my accounts. Freedom Credit Relief took over and I am able to access my account at anytime, but I can just sit back and let them do the work!
Reviewed Aug. 9, 2017
I was please with the reduction in debt that was settled. Overall I was able to cancel debt quicker. Only complaint was the original agent said we could pay an extra fee after debt was cleared and it would wipe the default from our credit report. Later representatives knew nothing about this. My credit score didn't drop very much all said and done. =)
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
I joined in 2015 & satisfied with Freedom then I received a call to see if I wanted to process the project sooner, and I stated yes & as a Senior I did not understand the complete process & just wanted the payments to be paid. Then I signed up with Consolidated (Loan). Once this was done I became ill with Stage 3 Cancer left kidney and had to have one half of the left kidney removed and still doctoring @ this time with Leukocytosis, Etc.. I called to see if I could set up Hardship and was passed on to person after person & did not return my e-mails than finally declined in 2016 - tried again in 2017 & they did allow to lower the payment for 3 months only. Wish that I could have this extended **Future clients - **Please make sure you read & understand the process**.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Started this journey with Freedom 2 1/2 years ago unwillingly, but I must say it was the best decision my husband and I made. The process was without problem, we were kept abreast of all negotiations. Two of our debts were totally cleared, no penny down. The others were all settled at 40% and or more. Customer service personnel also called monthly to ensure I was aware of the different processes and encouraged continuous participation via the web portal. Freedom's appreciation for their customers is evident in the awesome birthday cards sent and signed and also the continued encouragement in congratulations following each settlement. Thanks to Freedom we are debt free with concentration only on our mortgage. It was a beneficial and well worth experience.
Reviewed Aug. 9, 2017
I was able to get my debt covered in time but was not made aware I would receive tax documents for the debt that was taken away. There are specific forms that help with this. If they told me it was not obvious. My credit report still had blemishes on it that was promised to be taken care of. I ended up doing it myself after the process was over. In the end still happy they helped me.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Laid off for over 2 years and unable to find employment, FDR worked with my creditors and helped me come to an affordable plan to meet my financial obligations. They were very professional, non-judgmental, and expedient in their service. My credit score is back to 750+!
Reviewed Aug. 9, 2017
I was very impressed with Arey **. He took the time to explain everything I needed to know. Was so very patient and kind. The underwriter and customer service rep were also very professional and helpful. I am so very glad that I did this program!
Reviewed Aug. 9, 2017
So far, the steps are simple and just make sure to have sufficient funds for every month. So far, haven't experience any problems yet. My representative is very helpful and informative. I got all my questions answered and guided. I am glad to join this program to relief my debts. I would recommend this company as I was referred to this company. Sometimes it's too true to believe but it is actually helping people monthly. Again, just make sure to make the deposit on time.
Reviewed Aug. 9, 2017
I am not aware that I have finished your program. I have not been able to contact you via email - you do not respond to my questions. I have asked for the balance of my account several times and never received a response.
Hello Ms. Waterloo,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Thank you for everything. Robert help me a lot. I will recommend to a friend and family. I feel better now that I know I will pay my debt sooner. The process was easy and fast. Robert answer all my questions and he help me understand every aspect of the debt relief.
Reviewed Aug. 9, 2017
This program is a great way not to have to file bankruptcy. Everyone I have talked to are very friendly and care about your situation. I would recommend this to anyone one that is in debt but don't want to file bankruptcy.
Reviewed Aug. 9, 2017
We had to short-sale our home in Florida because we both lost our jobs and we could no longer afford our home. So we moved to Alabama and found it difficult to find work. We were so deep in debt that we couldn't see our way out. We contacted Freedom Debt Relief and they explained how they would go about reducing our debt. It started out as quite the struggle but soon became easier and before we knew it we were debt free. It has been about 3 or 4 years now that we have been debt free and our credit rating is "Excellent". We have already steered several people toward Freedom Financial and they are all on their way to financial stability.
Reviewed Aug. 9, 2017
It was so easy to work with this company. Put my mind at ease about my debt. Tailored the program to fit my situation. They walked me through each and every step and helped me understand the process. Would definitely recommend this company to anyone have credit card issues.
Reviewed Aug. 9, 2017
Excellent! Will definitely recommend to a friend. Freedom Financial helped me rebuild my financial situation and now I am on my way to financial freedom. I thought there was nothing I could do for my situation but Freedom proved me wrong. I was done paying my debt in 3 years.
Reviewed Aug. 9, 2017
I was so far in debt I knew I had to get some help. I contacted Freedom Financial for some advice and what I needed to do to get out of debt and stop the collection calls. Their advice was to get in a program that could help me get out of debt and stop the collectors from bothering me. I ask for them to set me up with their program and within a 4 year program I was out of debt and my credit score came up and I was able to buy a house. Without their help I would still be in debt and struggling today. Thank you FF.
Reviewed Aug. 9, 2017
It's been five years since I was a client of Freedom Debt Relief but I am now 100% debt free. I was able to settle all of my unsecured debt while working with FDR and they even handled everything when I was sued by one of the credit card companies. I would never have known what to do in that situation without their help. After eliminating my credit card debt I was able to pay off my car loan and now have zero debt which is awesome!! I can't thank FDR enough, they truly changed my life.
Reviewed Aug. 9, 2017
I was told my monthly payment would not change. It went from 675 to 715. I was hesitant when I was approached by Freedom Debt about paying off all the credit card debt because it was taking too long you said. I was surprised when my payment increased when I was told it would stay the same.
Hello Mr. Chaney,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
I guess the process doesn't go as fast as a person wants, but it's moving along. When I call Customer Service I always get a real person at the other end. And that really means a lot to me. In the past I have used another plan. Different company so I know the plan will work if you can stick with it.
Reviewed Aug. 9, 2017
Very pleasant and professional first contact with Carol **. Customer Service the same. Hoping that the company can lower the price more than they first quoted me. Even though the first quote was amazing compared to what I actually owed. My situation had just got out of hand. Just started the program and will be able to see what kind of first settlement I can receive. Ask me the same questions in 4 years.
Reviewed Aug. 9, 2017
Everyone was very nice and explained each step of the process. Even the welcome call was informative. Shauna my representative was a key in everything from beginning to end! Each call and decision about the process was easy. Also being debt free in 4 years is a big relief of my mine!
Reviewed Aug. 9, 2017
I received very professional service with Brian. He was very patient with all my questions, (I think he could tell I was stressed with my debt) and never felt pressured to go forward with this. I will definitely recommend this program. Thank you again for all your help!
Reviewed Aug. 9, 2017
This organization is helping me and my family to get debt free. We can finally breathe a huge sigh of relieve. Thank you. Thank you. Thank you!!! We know our future will be better and a little smoother. I wished we had started this process a lot sooner. I can not say enough of how they have helped us. I did my research and there many pros and cons about this technique, but I truly believe the pros out weight the cons.??? Happiness does not come from doing easy work, but from the afterglow of satisfaction that comes after the achievement of a difficult task.
Reviewed Aug. 9, 2017
The person that help me with my account was patient and considerate because I am not very good with a computer. Everything was explained to me. The department that handled everything after the initial setup was done, told me what I should know about my account, Everyone was very considerate.
Reviewed Aug. 9, 2017
I'm so very thankful for this company! It's truly a life saver! My advisor Ryan was very helpful, very professional, and made me feel at ease. He explains everything to you and assures you that this is for real.
Reviewed Aug. 9, 2017
I have always been treated kindly, and my e-mails were always answered if I had a question or concern. I appreciate that. I am looking forward to being debt free as this is a hard journey, and a lesson learned on being more careful about how I use my money.
Reviewed Aug. 9, 2017
Paula ** was very personable and efficient in explaining the advantages of placing our credit card debt in the hands of the people at Freedom Debt Relief. I feel confident that they will do a good job in relieving us of our overwhelming debt.
Reviewed Aug. 9, 2017
Every time I call no one can help me with the questions I have, I continue to receive calls from the creditors on my cell and at work. I have left messages for the person that set me up with Freedom and I haven't received a callback.
Hello Ms. Gutierrez,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
My experience with Freedom Financial was both rewarding and stress free. What would have taken me forever to rectify my financial situation was completed in a timely manner. I can't be thankful enough for all the help Freedom Financial provided.
Reviewed Aug. 9, 2017
I was very satisfied with customer service. The employees are very knowledgeable and helpful. I would recommend Freedom Debt Relief to anyone that is having trouble with tackling their debt. I never felt pressured into doing this and I was relieved when I saw the big picture over a 4 year period. Thanks for everything you are doing for me.
Reviewed Aug. 9, 2017
It is very stressful to be in deep debt! It clogs your mind. It is hard making hard choices and letting the chips fall than restructuring. FFD was a friendly voice of reassurances over the phone. Paperwork was somewhat tedious if you have a lot of creditors but one piece of paper at a time gets it done. It was fun to watch my debts paid off!
Reviewed Aug. 9, 2017
Freedom Debt Relief helped me when no other companies would do business with me. Because of them, I'm no longer drowning in debt and am on course to be debt-free next year. I was always able to speak to someone on the phone or over email and they were always very honest and forthright with me. It was amazing to see how much debt they managed to knock off of my accounts.
Reviewed Aug. 9, 2017
I found Freedom Debt Relief by a TV ad. I called and they were so quick to assist me and helping me get out from under a pile of credit card debt. The staff is alway available to assist and they are very helpful and will work with you if you need help. I know I made the right decision when I chose Freedom Debt Relief.
Reviewed Aug. 9, 2017
It was a good experience with Freedom choice. They help me get out of debt. The website was very helpful to see how my progress was doing each month. The staff was very supportive. I would recommend to family and friends if they are ever in debt to seek out Freedom choice.
Reviewed Aug. 9, 2017
What a blessing Financial Freedom is! Our family will be forever grateful for all their guidance and care throughout the whole process! We have recommended them to others who feel they have no hope of getting out of debt. We tell them our story and how we graduated from the program - oh happy day! What a wonderful feeling to wake up feeling in control again with debt paid off!! Thank you again Financial Freedom - God Bless you all!
Reviewed Aug. 9, 2017
Thus far I have had a good experience. The rep I worked with was friendly, concerned, helpful and very knowledgeable. He worked through things with me even though I was slow to respond at times due to my circumstances. I am optimistic that this will help my wife and greatly.
Reviewed Aug. 9, 2017
The whole process was scary because I didn't realize it would affect my credit at that time. However, out of desperation from not being qualified for any consolidation loans, this was the best choice for me. Finally, I qualified for another one of their programs and on my way to true freedom from credit card burdens. Thanks FDR!
Reviewed Aug. 9, 2017
This was the best program for me and my husband to get our debt under control and pay off in a manner that best suited us, and get out of debt as quickly as possible. It was workable, and we were able to find a monthly amount that we could afford and still pay off in a time period we were pleased with.
Reviewed Aug. 9, 2017
Freedom Debt Relief has this far exceeded my expectations. Settlements have become much more quickly and have been much less than I would've ever dreamed. Still waiting for the other shoe to drop. Have had a great experience so far and look forward to resolving the rest of my debt in a similar manner!
Reviewed Aug. 9, 2017
If debt has you bogged down, then call Freedom Debt. They are awesome and the solution is easy and smooth. In the few months, we have used them they have already made great strides in our favor. Contact them you have nothing to lose, they are fabulous.
Reviewed Aug. 9, 2017
Every person I have dealt with is very friendly and very knowledge in what is said and explained to me. Thank Freedom Debt Relief for all your assistance. And settling my 1st account. Ya. Here again the people are so helpful, sometimes we talk about the weather, LOL. THANKS.
Reviewed Aug. 9, 2017
Just started this program and am so excited to see results. Everyone has been so helpful in beginning this process. So far I would definitely recommend this program if you are drowning in debt due to unexpected medical expenses or financial hardships.
Reviewed Aug. 9, 2017
Freedom Debt helped me out with my Creditors and they spoke to the Creditors on behalf of my hardship, and when the Creditors wanted to go to court Freedom Debt had Lawyers to go on behalf of you and your situation. Thank you.
Reviewed Aug. 9, 2017
I had concerns when I first joined having never used a program like this. The staff was very helpful and reassuring that they would take care of me. At first I was making my payments and not seeing any results. Then they offered and settlements started coming in. Once I saw the results of my credit card balances being reduced to half my confidence rose. I am now more relaxed as I can see the date when I will be debt free. Thank you are words that does not seem to cover how grateful I am.
Reviewed Aug. 9, 2017
This company is amazing! I was really impressed with the support and help I received. Freedom Financial really works!!! My credit was restored and back to normal almost immediately. I recommend this program to everyone I know. The three year program goes so fast. Now I'm debt free!!!
Reviewed Aug. 9, 2017
My experience was great but 2 yrs. later I receive a form saying that I have received extra income that I must claim on taxes. It cost me a headache and 1000 dollars. But this form was from only one bank so be careful which banks you do this with. Make sure you do your research.
Reviewed Aug. 9, 2017
So far this experience has been very pleasant. I look forward to our ongoing work to get my life back on track. Everyone has been very helpful, pleasant and understanding. My questions have been answered in a very short period of time. Thank you again.
Reviewed Aug. 9, 2017
So far so good! Just started and seems to be going well so far, don't want to get out of paying the debt, but the interest was killing me. Now I can pay it with some breathing room. If you can make it this is a lot better than bankruptcy.
Reviewed Aug. 9, 2017
Freedom Debt Relief has been very helpful and understanding of my debt situation. Their willingness to help and their customer service was superior and exceptional. My consultant, Jeremiah, has been there to answer any questions and put me on the right track. I would recommend my friends and family with overwhelming debt to Freedom Debt Relief.
Reviewed Aug. 9, 2017
Everyone was very helpful and understanding!! I had a very positive experience and do recommend it! I appreciated all of their help and assistance. Their open communication was wonderful and their website was very helpful as well. I would definitely recommend it to everyone!
Reviewed Aug. 9, 2017
The staff was very friendly and always willing to help. The dashboard was difficult to use. The first couple of debts got resolve quickly but the last few took awhile and we had to call to get updates on the progress.
Reviewed Aug. 9, 2017
I am just getting started with Freedom Debt Relief but must say I am pleased already with the professionalism of Venetia. She was very helpful in explaining how this program works and would work for me. I am looking forward to our continued working relationship in helping me resolve my debt problem. Thank you so much Venetia!
Reviewed Aug. 9, 2017
Updated on 05/13/2021: Freedom Debt Relief still has one more card out of about 14. I should be done with them in like three months. They've done a tremendous job. On some of these cards, they've been able to get down more than half. So, I appreciate everything that they've been able to do. Working with them has taken a weight off my shoulders. I'm happy that right now, I'm looking for a home. Getting all that stuff out of my way has definitely made me feel better. I'm on a payment plan. They were willing to work with me when it came to that. If I call them and have questions, they'll get somebody on the phone to help me right away. They don't put me on hold or have me leave a message. It's nice that I can still talk to somebody alive.
Original Review: Have only been using Freedom Debt Relief for a short time but they have already helped me with one of my creditors. They are very attentive and respond quickly to any questions or concerns. Very happy I chose to use them.
Reviewed Aug. 9, 2017
Freedom didn't "sugar-coat" the process. It was hard at first but exactly as they said it would be. They kept us informed as we made progress and accounts were closed/paid off. They gave us plans/offers for each debt and we held true to the agreements and made amazing progress. Freedom saved us, our home, and our sanity. We have no credit cards at this time. Eva has retired, and we are living better on less. Sincere thanks.
Reviewed Aug. 9, 2017
Excellent customer service and wonderful plan for my purposes. Free of that debt in about four years. Never would have been able to do this without their help. Online account made it very easy to check my progress throughout the term. Could not ask for more.
Reviewed Aug. 9, 2017
I saw a freedom from debt commercial and decided to take a chance and called. Freedom not only helped give me peace of mind in helping me get out of the fix I'd put myself into, they also pointed me in the direction of having these charges consolidated. In so doing, I've found that my credit rating has not suffered like it would have due to my own stupidity. Thank you, Freedom!
Reviewed Aug. 9, 2017
When you get into a situation, you are angry, confused, scared, all at the same time. FDR walked me through the process without being pushy. They were patient. The contact people were always professional and helpful. Once I was in the program a number of months, I was contacted to fast track my payoff and get out of debt even quicker. A separate legal team is available and safe guarded me during that awful period when everyone is calling. I am very thankful I took the leap and did this. Within 2 years I will be paid off, and most of my credit restored. Without this program I could have gone on in sub credit limbo for a decade. Thanks.
Reviewed Aug. 9, 2017
It's very easy to get into a lot of debt but it's very hard to get out of debt unless you find a company like Freedom. Freedom's name say's it all. I was with another company but they were not doing anything to knock down my debt. They could not get all of my debt in one group so I was paying them and still paying half of my debt. Then I found Freedom Debt and They did what they said they could do. I now have Freedom!! THANK YOU.
Reviewed Aug. 9, 2017
We highly recommend your people to help more folks out of the mess that we made for ourselves again. We truly thank all the crew that worked on our behalf to pull us through. We will forever be grateful for your help in getting to the right track and to learn control our spending. Thank you all.
Reviewed Aug. 9, 2017
Thank you Freedom Financial!!! You guys are the best!! You gave me back my life... And now I can finally move on and look forward to my future debt free!! I highly recommend Freedom Financial to anyone who needs to pay down debt. They will guide you and assist you every step of the way. They are the best in my book.
Reviewed Aug. 9, 2017
Never told up front about 23% interest rate with Consolidation Plus. Also no help on improving credit rating. Overall not satisfied with end result. Was never told about all bad consequences related to this procedure. Ended up not really saving on my debt.
Hello Mr. Haney,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
We joined this program after speaking with a member of the team who gave us such hope and laid out how we could pay off all of our debt. In 5 years we paid off all of our debt. Freedom financial was amazing, they did all the negotiations with all of our debtors and got us manageable payments and they were a life saver! Today we are stress free and debt free! Thank you Freedom financial.
Reviewed Aug. 9, 2017
This program has been extremely helpful in getting us into a better position in life. After some serious hurdles, we were on the verge of losing our home. The process is quite easy, however it would be most beneficial to have guidance and resources in place to assist clients once the debt has been settled. It was incorrectly explained to us that there would be no tax implications from this, and we ended up with quite the surprise bill from the IRS notifying us we owed a tremendous amount in taxes on the forgiven debt. I would imagine not many people are tax experts and would have this knowledge. So although we are almost finished paying off our remaining debt through this program, we now have a huge amount due to the IRS as well, which will be another long term payment plan.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
From the very beginning when I was in a lot of debt, the assistance I received was absolutely first class and very quick. The various recommendations and choices I was given helped me make a very helpful personal finance decision.
Reviewed Aug. 9, 2017
I absolutely love the customer service with your company! I called all the time with questions and was always greeted with a friendly, knowledgeable person anytime I called! I was able to become debt free and rebuild my credit and by a new home. Thank you!!!
Dear Hollie,
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Very happy with the program, they were very responsive to any problems or questions that came up and very honest at the conclusion of the program. I went into to this with some trepidation but soon realized it was a fair and honest solution to my financial problems.
Reviewed Aug. 9, 2017
I have been very pleased going through the debt relief program. I've now have completed it here. It was a big step but glad I took it and now I no longer have all that debt to pay. I'm back on track. I had no problems, everyone was great to work with throughout the process. Just have to be aware when doing taxes that any amount that was written off was part of your income. That was probably the only part I didn't catch and paid for it at tax time. But overall it all worked out. Thanks all for the help!!
Reviewed Aug. 9, 2017
If it hadn't been for Freedom Debt Relief I would still be swimming in debt. They talked with all my creditors and lowered my debt in half. Freedom debt relief done me a great service and I will be ever grateful to the team. I am now in a tremendous place to be with my credit and again thank you.
Reviewed Aug. 9, 2017
I found myself in a downward spiral. Without FDR I would not have been able to take care of my credit card debt so quickly. If I had questions, all I had to do was call or go online. Everyone was very helpful and friendly. Thank you FDR!
Reviewed Aug. 9, 2017
Every time I contacted the company I was told a different answer or a different story. I never knew who or what to believe! In addition, when we signed up it was all about "you may receive a notice from the cc company that you would need to claim on your taxes." NO! We received one from EVERY cc company. I know you can't control that - but you all know darn well that they are going to send them out. So, in a nutshell - all I did was give you money for doing nothing - since I had to claim the 'reduction' on my taxes each and every time anyway. I would never recommend your company to anyone!
Hello Ms. Orndorff,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
I was not treated properly by this company, they lied to me to swindle me into signing a false contract with no defined amounts and then told me I could cancel any time during the process. No you can't cancel after you sign and that person you talked to in the beginning never returns your calls. Every person you talk to after that simply states "That's not my job, I can't help you with that." Will never use this company again and would not recommend anyone use this company. The amount they claim they save you, they charge you in process fees, and then there's the 30% interest rate, they don't tell you all that until one day you get a notice saying "Congrats you owe us... And it's 2 times what you owed the creditors." You better off just paying off the creditors yourself. They don't do that much for you to constitute them making that much money off of your debt.
Dear Ms. Collins,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
This program really helped me a lot. I am making one payment rather than 5 or 6 payments over a $1000.00 a month. I have two complaint: we were not referred to anyone that would give advice on building my credit back and to advise us on taxes paid on the closing accounts. Otherwise I would advise others to Freedom Debt Relief.
Reviewed Aug. 9, 2017
Everything was done in a fair way. The only thing was the last bill took too long it was like 6 months and I gave in the paperwork for the settlement. I was told at the end it was not in the right place.
Reviewed Aug. 9, 2017
Best experience ever. They were always so helpful and courteous. So glad I was able to get out of debt with their help. It was a process but once you make the decision and the commitment and you begin to see the light at the end of the tunnel makes it all worth the effort.
Reviewed Aug. 9, 2017
A few years ago we were buried in debt with collection calls coming daily. These guys came up with a manageable plan and executed flawlessly. The collection calls stopped and reduced the stress in our lives a hundred fold. I would recommend these guys to anyone.
Reviewed Aug. 9, 2017
Freedom Debt Relief Was Outstanding, they took care of me like I was part of their Family. Awesome Job!!! I would Highly Recommend them to anyone who has a Debt Problem. By sticking to their program I was Debt free in 4 Years. Thank you very much...
Reviewed Aug. 9, 2017
My experience was very good. The only problem I had was that the person working with me changed. I was offered another option with Consolidated Plus and I was unsure if I should accept it. I did, but I'm still not sure if it was the right move, and the person I originally had as my adviser who I liked and trusted wasn't at the company anymore and I think my new one wasn't appointed yet. When I called to get advice about this the answer was "whatever you think" which wasn't any help in making this decision.
Reviewed Aug. 9, 2017
Ever since I contacted Freedom they have worked hard to help me out of my debt crisis and I'm thankful for their efforts. Since Freedom started working on my debt my credit rating has steadily climbed. We are expecting to achieve a good rating very soon.
Reviewed Aug. 9, 2017
One of the only gripes I have concerning Freedom is that it took too long to satisfy some of my accounts. I was able to gather the funds to complete the program in July 2016. I submitted the funds but wasn't able to close all accounts until July 2017. I understand it takes some work but many times I had to call to "light a fire" under some of the workers there. Other than that, my experience was pretty positive.
Dear Mr. Brown,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
I was really nervous about using a debt relief service. They helped my husband and I get out of what seemed, an impossible situation, and they were there helping us every step of the way. We are so pleased with everything. They were awesome with their customer service.
Reviewed Aug. 9, 2017
We did this because I had lost my job for 10 months and then my husband had a stroke. We couldn't keep up. At first this seemed like a good idea. But after several months of paying, what we thought would be about 36 months, turned into a loan. We got a notice on our door from a creditor taking us to court. Now I don't think that came from the creditor. Our address and phone number had been changed to Freedom for months.
Joshua told us because we had paid so good, we qualified for a loan to get it all paid off. He did say the interest was higher and our payment went up by almost a hundred dollars. BUT he failed to tell us the loan was until 2022. We have 28,000 in interest in this loan. How does that help people struggling. I have ask and ask for copies of any paperwork where we would of agreed to a loan until 2022. I have spoke with MANY people and found out the same thing happened to them. I know you wont publish this, but maybe someone will get the paperwork I am requesting. WE are drowning in debt. This was no help!!!
Dear Ms. Wagner,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
I was extremely pleased with the overall process and outcome of handling my account. The step by step process was simple and the result of the final negotiated costs to creditors was better than what I had expected. The monthly cost that was paid to Freedom Debt certainly was reasonable and completing the process has allowed me to move forward toward increasing my credit score.
Reviewed Aug. 9, 2017
I was told I could pay off my debt in 4 years. It's now 4 years later I still owe a lot of money and been paying over $500.00 a month, looks like the entire time I was with Freedom Financial all I did was pay them a fee to get a bank to loan me money to pay off my debt.
Hello Ms. McLean,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Throughout the 2 years I was a client, customer service was always very helpful, answered all my questions no matter who I spoke with and would even delay payment for me by a week if needed, no questions asked. HOWEVER, the issue by the end was I was told my final payments were over, and then they were not. My last and final payment of $59.00 even after I am told the program was finished still was not authorized. Only when the following possible due Friday I stopped seeing drafts did I know I was done. Someone different was always telling me "YES, THIS IS YOUR FINAL PAYMENT. And then there was still another amount taken out of my account the following week." I do not blame anyone, just I felt not everyone was on the same page. This may have also been due to the new C+ program that not both companies were up to date, or maybe one not cross communicating everything. But ultimately I had a positive experience.
Reviewed Aug. 9, 2017
Smooth & easy process. Entire staff knowledgeable and very professional. I'd recommend to anyone that needs a flawless program. Getting the interest percentage down at the end of program would be the only thing I would like to see changed, or have more options.
Reviewed Aug. 9, 2017
I had a very good experience with your service. You made an extremely stressful situation manageable. Everyone was friendly and very patient in explaining all of my options throughout the process. Thank you for saving my sanity during a horrible time in my life.
Reviewed Aug. 9, 2017
I found the process to be very easy and helpful. It helped me through a tough time and to get me back on track. I appreciate the help and would definitely recommend to anyone seeking a positive resolution. I feel the program can help you through a difficult time.
Reviewed Aug. 9, 2017
From the start, the folks at FDR were very helpful in answering any questions I had about the program and getting me started. The program was very flexible and I ended up completing it ahead of the scheduled time. I've recommended the program to several people and they have a referral program where you can earn money for your referrals as well! Hopefully I won't ever need anything like this again, but I know where to go if I need it again.
Reviewed Aug. 9, 2017
I began looking online into debt consolidation and debt relief. After reviewing a few financial debt relief programs I chose Freedom Debt Relief (FDR) as they were the #1 rated debt relief company in consumer reports and I believed the customer reviews that I read. And I'm glad I did!
FDR representatives calmly and confidently assured me that this program would work for me. They guided me through the paperwork and taught me how to confidently and clearly converse with my creditors and financial institutions. I felt such a relief within the first week because I had in FDR an advocate representing me financially and with legality. I began sleeping better right away. FDR regularly kept our communication open and kept me apprised of negotiations. FDR handled all my financial negotiations with successful results. The Customer Relations people were so helpful all of the time. The twice monthly financial arrangements were within my budget, too. I learned a painful lesson in my debt but I can't thank FDR enough for pulling me out of that debt.
Reviewed Aug. 9, 2017
Freedom Debt Relief helped us alleviate a large amount of debt that we acquired just from life, not overspending or living above our means. It helped us readjust by getting us out of debt that we would be paying on forever. It's a strict program that you have to be dedicated to but in the long run it is so worth it. I would definitely recommend them to anyone who finds themselves in over their heads trying to make ends meet while trying to pay off creditors.
Reviewed Aug. 9, 2017
What can I say? They did a wonderful job on all accounts. Recommend them to anyone. The website does need updating with pending settlement data in my opinion nothing bad but still good to go. Did not get any harassing phone calls from creditors.
Reviewed Aug. 9, 2017
Thank you for helping me get out of debt. I'm enjoying a new home because of financial freedom. I'm enjoying debt free expenses, debt free confidence, and a debt free life. Working with Freedom Debt Relief couldn't have been earlier taking the professional counselors advice.
Reviewed Aug. 9, 2017
Great experience during a very rough time for my family! My debt counselor did a great job of explaining the process and walking me through the difficult parts... never could've done it without his assistance. Response times were quick and thorough -- the staff was non-judgmental and supportive every step of the way. Highly recommend!!!
Reviewed Aug. 9, 2017
Freedom Debt Relief guided me through their program, explaining each step clearly and completely. They provided me with very doable payment options that helped me not only gain control of my debt, but at the same time, minimizing negative impact to my credit.
Reviewed Aug. 9, 2017
I was assisted by Venetia ** and I couldn't be more satisfied with the service she provided. The level of customer service rendered made me relaxed and felt at ease. I felt like Venetia went above and beyond to assure I was satisfied and my needs were met. She is a true asset to your establishment. Job well done.
Reviewed Aug. 9, 2017
Went relatively smooth and we were able to fix our credit very quickly so we could cosign for our daughters college loans. Our FICO scores went up so quickly we were offered things within months of finishing program and honestly within 3 years we were paid off of thousands.
Reviewed Aug. 9, 2017
Friendly professional people to work with. The follow up is excellent! Always truthful with the information they give you. The cost is fair and honest. Easy forms to follow. Always there to help if there are any questions. Leaves you a secure and ease of mind results.
Reviewed Aug. 9, 2017
Thank you for helping me when my annual income was cut in half unexpectedly. You made it possible to pay off my debt to the best of my ability considering the circumstances. I now enjoy my being debt free and staying that way. I recommend Freedom Debt Relief.
Reviewed Aug. 9, 2017
Extremely thankful to have worked with Freedom. It helped us stop drowning in unexpected debt. Everything was explained as we went through the process. We followed steps, and came out able to breathe. Our debts are now manageable. THANK YOU!
Reviewed Aug. 9, 2017
Freedom Financial helped me with my credit card debt and saved me A LOT grief working with collection agencies. The website was easy to use and let me check on my progress. The financial personnel I worked with were very knowledgeable and made me feel at ease.
Reviewed Aug. 9, 2017
I'm so glad I called Freedom Debt Relief. The name is accurate. After months of stress that was taking a severe toll on my health, FDR gave me my health and life back. I am free of credit card debt. The folks at Freedom Debt Relief didn't judge me. They helped me one step at a time.
Reviewed Aug. 9, 2017
I was pleased with the debt that was settled and the time it took to get it done. I was able to access my account if I needed it. I was able to 4 account settled and paid off in 3 years. Within a couple of months my credit score started to go up. The program worked great!
Reviewed Aug. 9, 2017
All I have to say is thank you Freedom Debt Relief. Everything was set up over the phone. My debt was reduced to a manageable amount and was paid off in two easy payments a month that I never had to think about and was resolved in the exact time frame that was set up. I have told several friends that this is the way to go.
Reviewed Aug. 9, 2017
They were able to relieve my debt faster than I expected. My agent was persistent at contacting me and closing deals quickly. The online process worked smoothly being able to sign documents and return to my agent same day. While I'm still in the process of completing the program, I'm confident that I will.
Reviewed Aug. 9, 2017
I requested my credit cards be settled before my soon to be ex husband and the opposite was done. I obtained a better settlement for my last credit card than Freedom Debt and I still had to pay a fee on the credit card that I obtained the better settlement.
Dear Ms. Helak,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Look out for all fees and interest. Also know that what you save is taxable income. I was lucky to get some money and pay the loan off thus not having to pay high interest. 24% not a real good deal. It cost almost as much as if I had made payments.
Dear Mr. Hutton,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Freedom financial was very efficient in the handling of my request for assistance. The service was very instrumental in helping me manage my debts. Their staff was very responsive, courteous, and very helpful each time I called. I would use their services again should it be necessary.
Reviewed Aug. 9, 2017
I really hate this program and wish I'd never made the decision to use this horrible program. There really is no savings whatsoever. Once I'm done paying this horrible high interest loan it will equal the total amount of my debt. I won't even go into the crap on taxes and dealing with the IRS or the fight I had to endure to keep my security clearance. Stupid of me to fall for such a total waste of time. You live and learn. So I hope someone reads this and you never send me another survey for my opinion.
Hello Mr. Harris,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
The folks at Freedom are fantastic — available, patient and totally appear to be on your team. The only word of caution I would offer would be the importance of having your credit in a good place. This will ruin you credit, and that takes time to rebuild. I have learned a lot about the entire credit topic, but regardless, the help we received from Freedom has been immeasurable.
Reviewed Aug. 9, 2017
It was never disclosed to us that we would be sued multitude times (3 times) which we had to pay legal fees (approx $3,000) and creditors (6) would send us COD's (1099's). Freedom Financial took credit that they paid all of our debt when in reality they only paid 50%. Will not get my recommendation for others.
Hello Ms. Mirgalia,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
My experience with Freedom Debt was smooth, customer service was amazing and responses were prompt. It was just 4 years of waiting while they do their magic and they took care of all of my debt. Thank you. I know I can count on them if I have any future challenges.
Reviewed Aug. 9, 2017
Help me to obtain freedom from debt. Will recommend to anyone. Excellent program. Anyone can do it. Great decision, Great savings, customer service was good. Someone was always available to answer questions and the program was attainable by all means. Saved quite a bit.
Reviewed Aug. 9, 2017
When I made the initial call with Freedom Debt Relief I was at probably at the lowest point in my life. Struggling in my marriage, my finances, credit you name it. I literally felt as though I was in a hole and there was no way out. My husband and I had racked up credit card debt somewhere over thirty thousand dollars. We could not keep up with our payments and were fearful we would lose our home. I made the call to Freedom, spoke to a few different people, and automatically felt as though there was a possibility of getting out of this hole. A plan was in place, affordable payments were agreed upon and finally we were able to breathe. It wasn't easy and we struggled with not having credit cards for a couple of years.
But, ultimately we reached our goal and we were debt free. Freedom did all the work, and we were able to complete our plan earlier than expected. My husband and remain married, our credit score continues to rise, and we are once again have great credit. We live debt free and have learned to pay with cash and or eliminated the things in which we do not need. Freedom has taught us another way of working through our finances. Every staff member that I have come in contact with have been friendly, professional and well informed of their programs. Thank you Freedom Debt Relief for helping us grow, not only as a family, but in our finances.
Reviewed Aug. 9, 2017
The program taught me to on time and it went by so fast. I can't believe I'm finish already. If I know someone who need help in getting their finance in order this one of the ways to go. Thank you for all your help.
Reviewed Aug. 9, 2017
I'm so grateful for all the help of becoming debt free with Freedom Debt. Thank you for all the answered questions and Birthday cards from the staff. Greatly appreciate the kind words from everyone. Once again I'm so excited about my freedom from debt!
Reviewed Aug. 9, 2017
Was mislead about program from beginning. Was told accounts were being negotiated when they were actually going delinquent. Was told it would take 3 years to have a 0 balance but after paying for a year was told that I still had four years to pay. Then magically company decided it was in my best interest to borrow the money from them, at a ridiculous interest rate, so I could settle my now delinquent debts to avoid prosecution.
Hello Mr. Allen,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Absolutely disappointed. More than expensive fees. I felt this company just put first your own deals and after deals for customers. Poor information about closed accounts and like a customer I do not want to pay every month for an account who do not exist. I wanted an early full payment and that was a complicated and expensive process with hiding fees and penalties.
Dear Mr. Martinez,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
This was a frightening situation for me. The emotions were so overwhelming. I felt shame and guilt over not being able to meet my obligations. The people at Freedom Debt Relief were so helpful. They walked me through the process step by step and never made me feel ashamed. With their help, light at the end of the tunnel became visible. I can't thank them enough for all the help and support they offered me.
Reviewed Aug. 9, 2017
A few years back I built up some personal financial debt due to an unfortunate issue with work. It was never my intention to use a debt relief company, but fortunately I found Freedom Debt Relief. Their consolidation program was ideal for my situation to get me back on my feet. They were professional from beginning to the end. I can't thank FDR enough. If you find yourself in a situation, there is help out there. Try Freedom Debt Relief, they are the best. Thank you.
Reviewed Aug. 9, 2017
Steve was a delight to talk debt with. Even though, I probably was the last client to call him and keep him from going home, he did not hesitate to give me his full attention and time. I feel less anxious about my situation and ready to make some major changes! Thank you!
Reviewed Aug. 9, 2017
Had three credit cards max out from a divorce. Got them all taken care of and still credit card free today. Thank you Freedom Financial. I would definitely do the whole process over again. People were very friendly and helpful.
Reviewed Aug. 9, 2017
We were treated kindly immediately from our enrollment into the program. Everyone explained how the program worked and the savings that we were to save. During the period of negotiations with our creditors, our counselor kept us up to date and always called to get our approval on a settlement. Freedom Debt Relief made this plan painless for us, all completed in a timely fashion.
Reviewed Aug. 9, 2017
I cannot be more pleased with the outcome. With determination and dedication to the cause, I was able to achieve something I thought was impossible. In 29 months, I was able to pay off ALL of my credit card debt.
Reviewed Aug. 9, 2017
Desperately wanting help I neglected to ask about the process which trashed my credit. It was the ways to a mean so it worked for the most part. The major guffaw that happened was that one creditor wrote me about being brought to court. I thought FDR was on top of it, but I was eventually sued in court with no heads up from FDR. I had to pay and am still paying the full amount plus interest.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Freedom Debt Relief was very helpful for my debt situation. I was able to get my debt under control and rebuild my credit. The loan repayment is helpful but it's a lot of money out a month so make sure you are aware of that. I didn't like that the company was vague about the income tax ramifications (all the 1099s). You can settle your debt, but you will pay it back one way or another either through direct payment, the loan or through income tax because you have to claim all that settled debt as income. Be AWARE of that because I wasn't.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Freedom got me out of a bind to get me into another bind... Interest rates are extremely expensive. After two years of paying the monthly of the debt with Freedom Relief there barely was a dent in what I owed. At the end with the high debt I had originally started, there was not much difference of what I previously owed to what I owed Freedom Debt Relief.
Hello Ms. Gregorio,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Very happy with the professional way I was treated and helped. Would recommend to a friend and have told friends that I was treated with kindness and very professional. If I had any questions I got them answered without having to wait or put on hold.
Reviewed Aug. 9, 2017
About two years ago I signed up with Freedom to help me pay off about $25,000. worth of credit card debt. Today all my credit cards are paid off and I've just bought a house! The plan worked and I never could've done it this fast without them. I had amazingly awesome customer service from my first contact to my last one - every person I dealt with was polite, friendly, and helpful. I am absolutely thrilled with this program and I would recommend it to anyone with a mountain of debt who truly wants to get out from under it and live!
Reviewed Aug. 9, 2017
From the moment I made the call to Freedom Debt Relief, I knew I was in good hands. Start to finish they made the process easy and it felt like a rock had been lifted off my shoulders. While I regret I put myself in the position I did, they understood my guilt and helped me every step of the way. The best part was their ability to stop all harassing phone calls from creditors. With their help I've been debt free since July 2016!
Reviewed Aug. 9, 2017
How long will I have to pay for past mistakes? Now I owe the government money for income on the amount of money you claim to save all of us loyal customers. I'm paying interest on the money I pay you and I have to pay them as well. I figure till all is said and done I will have paid more than I would have owed them (CC).
Dear Mr. Strickler,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Freedom Debt Relief is helping me get my debt under control. They understand the stress I am going through. They have treated me very professionally. Their plan keeps me updated on what is happening to each account. I have access to an agent by telephone, email or text. I would recommend their services to friends and family.
Reviewed Aug. 9, 2017
Very eager to help me out with my debt problem which I created. You stated to me that my debt could be paid off in four years based on what I could pay and what you could negotiate down from the credit card companies. When you realized that this was going to take longer than the four years, it was decided that the best course to take (which I unfortunately agreed to) was for you pay off the debt and for me to repay you. While you were able to reduce the amount that I owed, you failed to disclose to me unless it was in the very small print that only a lawyer would see that the difference between the negotiated amount and the actual amount owed would be considered actual income and taxed. Maybe an oversight on your part or maybe not. I truly regret using Freedom and should have just filed for bankruptcy or found a better alternative. Your customer service is not customer friendly.
Dear Mr. Fegan,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Very considerate, very helpful & answered my questions. Definitely this program is helping us become closer to being debt free. I can't wait to be done. Without Freedom Debt, I sincerely think i wouldn't have been able so determined to complete the program.
Reviewed Aug. 9, 2017
I like working with your company. The people that worked for you were always so helpful when I called. My questions were always answered in a timely and professional matter. Thanks to Freedom Debt and all your employees my debts have been resolved. Thank you again.
Reviewed Aug. 9, 2017
I was over $40,000 in debt and thought there was no hope. I worked with Freedom Debt Relief and after 4 relatively painless years, I am finally debt free and not a slave to my credit cards. I was nervous that this was a scam but when I asked questions, they always were ready to answer. I decided to trust in the system and let them do their magic. They were able to negotiate my debts way down and offered a loan to help pay them all off. They even have a website so that you can see what is being done and how your debt is decreasing. I finished paying off the loan and now my credit is listed as good. It took awhile but I did not have to do a thing. FDR handled it all. I am working hard to never let myself get that far in debt again.
Reviewed Aug. 9, 2017
Everything was great with Freedom Debt Relief. Kept me informed about my accounts. When I switch to Consolidation Plus Program continue paying the $326 to Freedom Debt Relief until debt paid off then, consolidation will be making any future payments. It can take up to 60 to 90 days to make the switch and for the four accounts to be paid. Did I must understand after 60 to 90 days the four accounts will be paid but you continue paying the $326 every month for 35 months. Did I misunderstand about when the accounts will be paid in full, where I'm at my accounts has been 60 to 90 days?
Reviewed Aug. 9, 2017
Thanks for helping me out. Was a long journey but worth all the trouble it took. Got what I needed from your people. Keep up the good works guys. Now need to rebuild my credit down the line this should help that happen. Thanks again everyone. Take care.
Reviewed Aug. 9, 2017
FREEDOM DEBT RELIEF is who I find to be Excellent, EFFICIENT, and professional. They are very courteous to the people in need of their help. I give a #1 rating, I would not hesitate to recommend Freedom Debt Relief to my friends.
Reviewed Aug. 9, 2017
Freedom Debt assisted me at the right time, their customer service was outstanding and response time was greatly appreciated during what seemed a scary and difficult time. They assisted and left you with your dignity in a difficult time. A great resource for your needs.
Reviewed Aug. 9, 2017
Was very pleased with everyone on how they got my debt down. Would still be paying on it if I hadn't called them. They were always there when I had an account to pay off to make sure I got it signed in a timely manner.
Reviewed Aug. 9, 2017
I researched several debt relief advertisers and found Freedom Debt Relief scored as more reliable than most of the others. They did exactly what they promised and more. Great people to work with; they were kind, compassionate, and informative. It is wonderful to head into retirement without debt hanging over us.
Reviewed Aug. 9, 2017
I was overwhelmed with relief when I found out that I could get help with my debt. And I was treated with such kindness that was sincere. It was a very easy experience that left me feeling so much better about my situation. I wasn't made to feel like a failure. Even when I spoke to client services I was treated like a real person. I had all my questions answered by both Steve and Ces and they both were very kind and friendly.
Reviewed Aug. 9, 2017
Didn't get enough help on how to respond to a debtor when I received a notice of being sued for the money I owed even though it was one of the debts being handled by Freedom. I had to pay for an attorney to respond to the legal papers and would have liked to receive help from your company on how to take care of the issue. That was frustrating. Maybe you should have a legal team to help with those issues so all gets done in one place. When I called I was told there was nothing you could do to help me.
Reviewed Aug. 9, 2017
At first I had no idea what to think about this program because I have never been in this position before. Well God led me to try Freedom and it was a true blessing. The people there took away my fears and introduced me to some of their great resources to help with all the stress. Thanks for all you have done.
Reviewed Aug. 9, 2017
This was the best thing I could of ever did and I'm so very happy. I made the right choice to leave it in the hands of FREEDOM DEBT RELIEF. They were very nice and very helpful every time I called. Thank you for being there when I needed you. I will recommend you to all my friends and family.
Reviewed Aug. 9, 2017
My experience with Freedom Debt Relief was very good. I now have one bill a month to pay, instead of several that I struggle to pay. I am still waiting on confirmation from many of my creditors saying that my debts have been resolved. I also wish that I had been told in the beginning that this would end in a consolidation loan. I am still much happier now.
Reviewed Aug. 9, 2017
Was a client of FDR and would not go that route again. They talk a good game but they only want you to go so far and then they bring in the loan people to lend you money at a high interest rate to pay off your debt. You can do the same thing with your creditors as they did. What I saved on my debt I had to claim as income on my taxes.
Hello Mr. Howard,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
We were drowning in debt and I didn't know what to do. I found the Freedom Debt website and it was a true blessing. Freedom worked with our creditors and were able to work out a program where we could pay off our debt with easy bi-weekly payments. I can now sleep at night and we are on our way to improving our credit and staying debt free for life!
Reviewed Aug. 9, 2017
I Have been a trustful customer with you for a long time. Thanks for you I am now free of debt & am asking to help my brother who wants to consolidate his debts. I recommend you as a helpful resource. You can contact him via e-mail or phone. Fantu **.
Reviewed Aug. 9, 2017
I was feeling overwhelmed with all my debts. After contacting Freedom & talking with them I began to feel relief. Freedom representatives took the time to clarify each step I needed to take & was always there to answer any questions I had.
Reviewed Aug. 9, 2017
FDR treated me with respect and professionalism in my time of need. It was nerve-wracking to not cover my debt for a period of time but I now understand why that needs to happen. FDR did exactly what they said they would do -- they contacted each of my creditors and negotiated my debt down to a manageable number. They are truly an invaluable service!
Reviewed Aug. 9, 2017
I was very disappointed in the program. I ended up resolving my last 4 debits "MYSELF". 1 being with an attorney that I had to pay out of my pocket because every time the creditors wanted to settle for way less than what I owed Freedom, said I had to wait. By then they wanted to take me to court because Freedom wouldn't bother with explaining the situation to them. I would NOT recommend this program to anyone. I tell my friends to try and work it out directly with the creditors.
Hello Ms. Fregoso,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
I heard about FDR on the radio. I called them and was immediately accepted and made to feel better about my situation. It was too big for me, but I was assured that they have helped people with much higher debt than I had. Within 30 minutes I was offered a solution to my problem and felt I could relinquish my anxiety to FDR. The program worked out exactly as was explained to me and there was always a very patient and caring person to talk to with any questions that I had along the way. In approx 2 years I was free of $22,000 credit card debt for around $9000. I encourage anyone to call FDR. They are for real and could be the answer to your prayers.
Reviewed Aug. 9, 2017
Totally satisfied with the program. Reduced our debt in 4 years just like it showed at the beginning of the program. We had 5 creditors in the program and you was able to get 4 of them to reduce our debt by half. Thank you for the wonderful services you have given us. Thank you.
Reviewed Aug. 9, 2017
I did make the 1st call needing help, but from that moment on, I felt like I was a number. A piece of pry. Helping this company to get all of their sales Commission, Interest percentage payment, among the other issues. Had to dispute 2 of the accounts. A very horrible experience. Glad it is over!
Dear Ms. Asher,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Everyone I dealt with at Freedom Financial were always helpful and very friendly. Freedom Financial helps people like me focus on paying down my credit cards and helped me get back on track. I would recommend Freedom Financial to anyone. It really works.
Reviewed Aug. 9, 2017
For those of us that have ever dealt with financial debt to the point you can't hardly breathe, Freedom Financial could be the answer for you! My wife and I were at our lowest point and we found Freedom Financial. We were treated with respect and kindness and we were able to get ourselves out of debt. We were able to finish the program early and we saved thousands of dollars! I would highly recommend them to anyone that is seriously looking to get out of debt. Thank you Freedom Financial for all that you do.
Reviewed Aug. 9, 2017
The staff was aware of the client situation and worked hard to come with workable solution for each account. And keeps the client apprised of any problems with each account. The staff is quick to answer any concerns the client might have.
Reviewed Aug. 9, 2017
Found the company very uncommunicative with me and within organization. Had to call several times to have issues attended to. Trouble with one settlement after graduated still showing I had a balance and they would not help in getting removed. Never received a graduation package but got some things emailed.
Dear Mr. Straub,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
They help me get my Life back on track. I was able to purchase a new home. And get my credit score pretty decent. Freedom Debt gave me the peace and freedom. I want say thanks, Freedom Debt. I'm happy to recommend this service to anyone to whose in financial trouble.
Reviewed Aug. 9, 2017
I mean, I guess? In the end I didn't save much money, but it has forced me to stop using credit cards, so that's ultimately a good thing... When the settlement was complete, I was told I would be able to refinance my loan to get a lower interest rate. Can somebody send me information about that?
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
I was drowning in debt and as I prepared my 5 year plan before retirement, I didn't know what I was going to do. I contacted Freedom Financial and now I am on my way to debt relief prior to retirement.
Reviewed Aug. 9, 2017
My experience with Freedom Debt Relief has been fabulous. Customer service from beginning to end has been great, and the relief of knowing that they were there for me was just awesome. I was able to resolved my debts in less than 6 months. FDR was very true to their word and for that I eternally grateful. Thank you all for the great service you provide.
Reviewed Aug. 9, 2017
I was going through some really bad times in my life. I happen to see an ad from Freedom Debt Relief, gave them a phone call and immediately they started looking into my problems and said "we can help solve your problems." We started going through all my debt problems and getting in touch with all my creditors and started working with them to help solve my situation and now I can sleep through the night. The people that work there are very understanding pros. You just don't know how much they care and work with you plus they are ranked number one for what they do. Before you know it your credit history starts getting better. I thank Freedom Debt Relief for everything.
Reviewed Aug. 9, 2017
This company helped in a big way getting me to being debt free. It was a rough road but it was worth it. It took time but it was a learning experience. I was hesitant at first to work with this company but I figured I really didn't have anything to lose. Thanks.
Reviewed Aug. 9, 2017
It was a very stressful experience that created more problems than it solved for me. I was told my accounts were being worked on, communication with my creditors was up to date and it was not. I suffered humiliation after humiliation from agreeing to be in Freedom's program. I made a lump sum payment to pay off one of the balances and that wasn't even handled correctly.
Hello Ms. Vaughan,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
Freedom Financial was a life saver! They handled all my creditors in a timely manner and stayed in touch with me with any settlements met. I was able to save so much by consolidating my debt with them! Also there to answer my questions and gave me all my options. Definitely recommend!
Reviewed Aug. 9, 2017
They answered every question I had and were very helpful. Never had any problem with the company. The only reason I gave them four stars instead of five is because nobody is perfect and can always be improving.
Reviewed Aug. 9, 2017
I have had a very positive experience with FREEDOM DEBT RELIEF. They have helped me to get my life together when I really needed somebody. I am just grateful to them. I make sure I pay them back and if I need them again I hope I can still receive the same help.
Reviewed Aug. 9, 2017
When the program was set up I specifically asked about the amounts that were forecasted to be paid and I was assured that it would be that amount or less. On a $50,000 bill that was forecasted at $20,000 we ended up paying $30,000 with your fees and taxes. We only ended up saving $2000.00 at most. More disturbing was the run around we got constantly. I felt when this went to the legal department they did not handle it in a timely manner and then a man showed up to our door to serve us with papers and would not leave when our two daughters were home alone. This is just one example of the letdown that we experienced.
Hello Ms. Argiros,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
I had to move and it was very hard to be able to rent a new house (I was worried about being homeless) and I had to borrow over $15,000 to pay the taxes that were sent to me because of the way Freedom Debt Relief changed what I owed (that was called income).
Dear Ms. Nickerson,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2017
People were very respectful and polite. When you are in debt - that it is a huge relief not to be treated as if you were a problem. They were honest and clear about the tradeoffs of the different ways of paying off the money. Including the costs of theirs. They are helpful and responsive when I have a question. They are professional and I always feel as though I had a point person to talk to instead of starting over all the time.
Reviewed Aug. 9, 2017
I was in a lot of debt and wanted to retire because I had a few years before turning 65 years old. I contacted Freedom Financial for help. they were very helpful and answers all my question. I would recommend this company to anyone who wants to get out of debt and use a payment plan to do so. Thank you for all your help.
Reviewed Aug. 9, 2017
Very help and straight forward. No beating around the bush. Honest and forthright. They told us like it was supposed to be. They helped us get our acts together and a financial grip on our money. Made us see things differently and more clearly.
Reviewed Aug. 9, 2017
I regret filing debt consolidation with your company. To sum it all I paid too much total. I've been so depressed about it because I didn't expect those lots of charges and end up paying years and not even help me Much. I should not do it.
Hello Ms. Torres,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
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