Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,910 reviews on ConsumerAffairs are verified.
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- 4,961,910 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed April 6, 2019
This entire company is over the top in the care they provide! This helped out a lot, I was in a sinking ship and they gave me just the lifeline I needed to see a way out of debt. I would highly recommend this company to anyone who has found themselves in financial hardships.
This is a fantastic review, William. Freedom Debt Relief is overjoyed to provide you with financial freedom and we will continue to assist you in every way we can. We care about your success in and we are confident you will graduate soon! We also would greatly appreciate if you recommended our services. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2019
Best! It help me lot without worried. I was paid on time. Bills never missed. So I learned lesson one a time. One credit card to pay bill not all of other credit cards to gain the bills. They help me lot, less I don’t know how to experience with loans that my first time experience with this.
This is great, Stacey. We are very glad you enrolled in Freedom Debt Relief so we can resolve all of your debt. We are confident you will become debt free soon, keep up the great work! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2019
The experience with Jessica was very helpful and professional. She was able to answer all the questions I had and explain it to me and my wife. I also have talk to other customers service that was also professional. Thanks.
Hello Norma,
Thank you for sharing your review. We are thrilled to hear of your wonderful experience with Jessica and we will continue to assist you in every way we can. We are glad to provide the utmost customer service and professionalism through your completion! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2019
The representative handled my concern and questions with a courteous and pleasant manner. He was informative and went out of his way to help me. As an elder lady, this program has been extremely helpful. Thankful every day for the less stress my life handles due to the helpfulness of this program!
Hello Jean,
Thank you for sharing your review. We are very pleased to hear of your positive experience with Freedom Debt Relief and we will continue to provide world-class customer service through your completion. We are looking forward to seeing you completed! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2019
Freedom Debt Relief has been very helpful in consolidating my debt and would recommend for anyone. Recommend to all your friends as it is worth the wait. You always have a mentor at your fingertips if you have a question during the program.
Hello Anthony,
We appreciate your review. Freedom Debt Relief is very glad to take control of your debt and we would greatly appreciate if you recommended our services. Keep up the great work! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2019
I need dated information regarding a recent 1099 sent to me by you regarding discharge of debt from Barclays Bank in 2017. Was not seen, and did not reach my mailbox until 4/4/19. Documentation that you sent, including 1099 processed and forwarded from Barclays has no date, post date, post mark, etc. Letter you wrote and sent with it has no date, post date, post mark, etc. Neither does the envelope you sent it in as you used PRST. As 1099s are to be processed by the end of January, I want you to send written proof of when you received it from Barclays and when you postmarked to me, Please!! Your staff is always very nice and professional but I really need this information.
Hello Windle,
We want to extend an apology for any negative experience you have had with Freedom Debt Relief. When we receive a 1099C from a creditor, we immediately send it to you and we would advise you to contact the IRS with your questions or concerns. We are unable to provide a post-dated document but we are confident the IRS will have more information for you in regards to this. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2019
on the brighter side, everyone I speak with at Client Services is very helpful answering my questions and I thank you all for your hard work on my behalf.
Hello Phyllis,
Thank you for sharing your honest feedback. We understand enrolling in Freedom Debt Relief may not be easy but we are confident you will obtain financial freedom. We have your best interest in mind and we will continue to answer any questions or concerns you have. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2019
I was a bit skeptical regarding debt consolidation but as I move fwd with the company I see what a big help they have been. I appreciate all the help being that I am a single mother with 3 children. All I can say is thank you for helping me through this tough time in my life.
Hello Judith,
Thank you for your feedback. We understand the beginning of the journey in becoming debt free may not be easy but we are very proud of your accomplishments so far. We are looking forward to seeing you debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2019
This company is amazing at what they do. I'm a happy customer! They have been able to resolve a lot of my credit problems and counting. I definitely will recommend them to my family and friends or any one. They are really good.
Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2019
The lady that I spoke with answered all my questions. Put my mind at ease and re-encouraged me about the program. My stress level this week has plummeted. I would encourage newbies to ask more questions in the beginning.
Thank you for sharing, Jeffrey. We are very glad to ease your mind while you become debt free and we are looking forward to seeing your success in the near future. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2019
If I had to do it all over again I would choose bankruptcy over this method of debt settlement, hands down. Freedom Debt Relief promised I would be out of debt in four years, now they've extended that to six. It took forever for creditors to stop calling me, whereas bankruptcy would have settled that problem almost immediately. They also claim that if your creditors file a 1099-C form with the IRS, asking you to pay tax on the unsettled debt you'll be able to offset it. According to my tax consultant (a certified CPA), I'd literally have to be living in a cardboard box to qualify for this. In the end Freedom Debt Relief, and its exorbitant fees will end up costing me the entire amount I owed in the first place, minus some of the interest. And it destroyed my credit, the same at bankruptcy would have. In my opinion there are much better (and way cheaper) alternatives out there.
Hello Kurt,
We want to extend an apology for any negative experience you had with Freedom Debt Relief. We understand our program may not be perfect for everyone but we do our best to provide you with financial freedom. Ultimately, we wish you the best in regards to being debt free. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2019
When I began the process each associate I worked with took the time to listen and understand my goals. The expectations of the program were clearly communicated. My user experience with the website allowed me to track my progress and stay motivated in the process of reaching my financial goals. When I called or emailed in with questions or wanting to sped up my program, I was assured in making the appropriate adjustments. I do not have one opportunity for Freedom Debt Relief.
We're delighted to hear that you're utilizing your client dashboard, Michael! We're looking forward to helping you reach your financial goals. Should you have questions for us in the future, please continue to reach out to our client services team by calling or emailing us. Thank you for being a part of Freedom Debt Relief!
Reviewed April 5, 2019
Paying off my bills, a help for me to live a little better. Really doesn't hurt paying. Thank you. So easy to pay from my bank, helps. I just sit back and wait for the next bill to be paid off. Glad I received the letter in the mail, so I didn't have to worry about how to pay the bills. Again thank you for the help.
Thank you for taking the time to write us a wonderful review, David! We're pleased to help you put your debt behind you! We're thrilled by your phenomenal savings and we're looking forward to your continued success! If you have any questions for us about your account along the way, please feel free to reach out to our client services team. Thank you for being a part of Freedom Debt Relief!
Reviewed April 5, 2019
This organization helps you face your issues; thus, acknowledging your financial problem. Then, manages a way to resolve the burden. It can be (and will be) the ultimate step to financial freedom. And, you have a professional team behind you.
We appreciate your kind feedback, Robert. Please know that we cannot do what we do without your hard work and dedication to our process. Congratulations on the headway you've made so far on your graduation path! Always feel free to let us know how we can continue to support your journey. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 5, 2019
Cory ** was tremendously helpful by providing detailed information and making feel very comfortable during the process. I appreciate his professionalism. I also spoke with someone else to confirm the information but I didn’t get her name (very nice as well).
Welcome to Freedom Debt Relief, Susana! We are excited to accompany you on your debt-free journey. Thank you for sharing the amazing service provided by your debt consultant. Please know our advocates in client services are just as committed to your success in our program. Always feel free to give us a call when you have questions or concerns about your account. Thank you for choosing Freedom Debt Relief. Here's to your brighter financial future!
Reviewed April 4, 2019
To be honest there are times I am very satisfied and there are times I am not. I was told from the start that I would make 2 payments to a designated account (which is fee'd). To stop making payments on all my unsecured debt that I had made known at the time. So I followed the plan, have not missed a payment, tried my hardest to keep to the plan. Only to be sued twice. I do realize the debt was mine, and my responsibility. However I think by not making the payments monthly just made the debt build.
What started out $31,000 worth of debt has probably now doubled and as it is reconciled or worked through you all it may get lowered by at times 50% but that is bringing it back down to what it was prior to me stopping the payments a year and a half ago. Making it look like so much money was saved. Just to send me 1099C Tax forms well after I did my taxes. I now have to figure out how to reconcile that so I can pay taxes on what I really did not save money on cause it was just fees for not paying my monthly payments timely in the first place.
I am hopeful after this experience is done to have no unsecure debt, but at the same time I am hoping to have some credit left. Now that I have been sued I am truly scared and afraid I made the wrong decision. What else is going to come since I am only halfway done, if even halfway done. I do wish I knew then what I know now, being sued is not where I wanted to be, that will stay on my record forever. Another question I have is why did it take 2 months to send me 1099C forms? I waited to do my taxes, thinking I might get some, however after getting thru February I figured I was in the clear. But now that I am in April Freedom Debt is sending the form in my direction. How long were these forms being held? I thought all tax forms needed to be sent by the end of January.
We appreciate you sharing your honest feedback, Ms. Magrecke. Understandably, receiving a legal summons regarding an enrolled balance can be quite frustrating; especially for someone in which it has happened multiple times. Unfortunately, the simple fact is some creditors are more aggressive than others. We've learned, over the years, which creditors to expect this type of behavior from. That is why we've partnered with the National Litigation Law Group. Since FDR is not a legal entity, our partners at NLLG represent our clients who are dealing with legal actions from a creditor.
We ask that you consider the following, Ms. Magrecke. Although the creditor(s) chose to act aggressively in their collection efforts, we were still able to construct a plan that satisfies the creditor and prevents any further legal actions from taking place. The debt is now behind you and our negotiators can focus on settling the remaining enrolled balances. Also, consider all of the interest and potential fees that you would have still been paying to the creditor had you not enrolled the balance into our program.
Please know our negotiators always have our clients' best interest in mind and work extremely hard to obtain the very best settlements possible. In most cases, we are able to obtain favorable settlements. We commend you, however, for not allowing this frustrating situation to deter you from your path to becoming debt free. Be sure to reach out to client services should you have any other questions or concerns at this time. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief!
Reviewed April 4, 2019
Just starting out with the program, had lots of questions and doubts about starting it. After speaking with a representative about the program I felt much better and comfortable about implementing this program especially to reach the goal of being debt-free. I'm feeling good about paying my part.
Welcome to Freedom Debt Relief, David! We're proud to be on your side to help guide you to the brighter financial future you deserve! We're looking forward to your success and should you have questions about your account, please contact us! Our client services team can be reached by calling or log onto your client dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed April 4, 2019
I noticed that the creditor and debt amount on one of my accounts was listed but other fields were blank... I was unsure of what that meant and spoke to a very knowledgeable representative who explained everything to me. She was professional and extremely helpful with all my questions.
Thank you for your feedback, Roxan. We are glad to hear your questions were answered to your satisfaction. We also appreciate you sharing how knowledgeable and pleasant the advocate was who serviced you. We aim to provide a world-class customer service experience with each one of our clients. Be sure to visit your client dashboard to stay on top of any updates or important communications regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 4, 2019
Have a great rates and are very good on customer care. I don’t need to worry about to recall a payment, all is on you. I will highly recommend Freedom Debt Relief to anyone who is on a hardship. Thank you for your care.
Thank you for your great review, Rosendo! Our team is proud to be on your side and any time you have questions about your account, please reach out to us! Our helpful client services team can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 4, 2019
I've been with Freedom Debt for almost a year and the one thing I could say is that, they do help you clean up your credit. It's not an overnight quick fix, but remember you didn't accumulate bad credit overnight. So far, I'm very happy with Freedom Debt Relief and will recommend this program to those you are looking for credit repair.
We're thrilled to be on your side to help you get back on track financially, Catherine! Don't forget that we're here for you every step of your debt-free journey and if you have questions about your program, please feel free to reach out to us! Our client services team can be reached by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed April 4, 2019
Updated on 11/09/2021: I am very thankful for Freedom Debt Relief. Without this program it would have taken so long to pay off my debt. They are my hero. I am only a few months from being debt free. I couldn’t have done it without freedom debt relief!
Original Review: I am very happy with Freedom Debt Relief. They are on your side when negotiations are taking place. Any questions I may have they are there to answer and walk me thru the process. They are really helping me to achieve my goals. I couldn't have done it without their help.
Thank you very much for your phenomenal review, Kathy! We're here to help guide you to the brighter financial future you deserve. We're excited about your success and if you have any questions or need assistance, please feel free to reach out to our client services team by calling or emailing. Thank you for being a part of Freedom Debt Relief!
Reviewed April 4, 2019
This company has took a lot off my mind. And I’m getting out of debt fast. Have a clean slate, no debts, no credit cards, I cut them all up! I’m 70 years old and didn’t want to leave my kids my bills to pay.
It is extremely rewarding, Ms. Barnes, to hear you say our program has provided you with peace of mind regarding your finances. Thank you so much for sharing! Your optimism and excitement with becoming debt free is also very welcomed. Please let us know how we can continue to support your debt-free journey. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 4, 2019
Updating info on accounts on what companies hold my accounts now. Such as collection agencies. The agent was very helpful in helping me update my dedicated accounts. He also helped me with a overall review of my account with you.
We appreciate your feedback, Karen. Welcome to Freedom Debt Relief. It is very rewarding to hear you speak about the amazing service provided by one of our advocates in client services. We hope the interaction encourages you to reach out to us anytime assistance is needed on your account. Keep in mind you can also view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your brighter financial future!
Reviewed April 4, 2019
I have been going back and forth about taking this step. After I talked to Wyatt the decision was made. I have just gotten started so I look forward to seeing the progress. Everyone has been very helpful and answer all the questions I have.
Congratulations on taking the first step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as a guide to getting you there! As we began the journey, know that we are available 7 days a week to support your every step. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged onto your client dashboard at www.fdrclient.com. We appreciate the opportunity to service your financial needs. Here's to your debt-free future!
Reviewed April 4, 2019
I could not be happier with FDR!! They worked quickly and was able to save me thousands of dollars on my credit card debt. My husband and I were shocked as to how fast they were able to start working deals with the credit card companies and how much we were able to save!!! The only thing I have to do is keep making my payments to them and then they do the rest!! I not only save money monthly from what I am now paying FDR compared to what I was paying monthly in credit cards. I save alone in monthly payments over $500 and now I save even more with them working to lower my debts! It's a win win!!! Thank you so much FDR for all that you do. You have honestly gone above and beyond my expectations!!
We appreciate your positive feedback. Congratulations on the progress you've since made in our program. We are thrilled to hear that we were able to surpass your expectations of our negotiation efforts. We cannot do a single thing without your hard work and dedication, Ms. Allums. Please let us know if you currently have any other questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your brighter financial future!
Reviewed April 4, 2019
I really grateful for the help from Freedom Debt Relief to help me get out of debt so I can have a better life moving forward. So they have the solution in settlement debt issues that I have with the creditors on my account.
Thank you for your kind feedback. We are grateful to accompany you on your journey to becoming debt free! It is always exciting to witness clients progress toward a brighter financial future for themselves. Congratulations on the amazing amount of success you've had since enrolling with us. We would like to encourage you to keep up the amazing work! Please let us know how we can continue to support you on your journey. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 4, 2019
Freedom Debt Relief has been wonderful to work with. It is reassuring to have help when you need it. The people you talk with are always friendly and helpful and really seem to care about you and your situation. The Legal help is great also, very helpful and friendly! Thanks!
We appreciate the many compliments, Marie. Congratulations on the amazing amount of success you've had in our program! It is so rewarding to witness your progression toward a brighter financial future. Please continue to reach out to us as other questions or concerns come up. You can do this! Thank you for choosing Freedom Debt Relief.
Reviewed April 4, 2019
Experience has been good so far, the point is to reduce my debt with a smaller payment. Representatives are overall helpful and friendly. I really want this to be life changing for me so I hope there are no issues in the future.
Welcome to Freedom Debt Relief! We are thrilled to have you aboard. As you begin your journey with us, know that we are available 7 days a week to address any questions or concerns that come up along the way. Client services can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed April 4, 2019
The representative assured me that all legal matters would be handled by the attorney's associated with Freedom Debt Relief and I should not hesitate to contact FDR in the future. Freedom Debt Relief is always available to assist and answer questions related to my account.
We're here to help you every step of the way, Sandra! If your creditor does decide to pursue a settlement through litigation, we have a very helpful and knowledgeable team that's here to help! Not only do you have NLLG on your side, but you have us! We always have your best interest in mind and we're looking forward to resolving your debt! If you have any additional questions, please feel free to contact our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 4, 2019
Updated on 02/18/2023: Finally all the accounts be resolved and personally experienced great assistance from FDR people. I will definitely recommend if given the chance and if I encounter people in need. It took a while but everything is ok now. Hope this program can help the same excellent service that I had. Thank you team.❤️
Original Review: Everything still partial coz I am not yet free. As far as I know, only one account that has been settled for less amount and done Hopefully soon. But yes really appreciated everything, I already have peace that soon I will be free from debt. Thank you.
We appreciate your feedback regarding your experiences in our program. Thank you for sharing you now have peace of mind regarding your finances. However, if you have any questions at all about your graduation path or your account details in general, feel free to reach out to client services for further assistance. We are available 7 days a week and can be reached by calling or emailing us. You can also view your account details at anytime by logging onto your client dashboard. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 4, 2019
At first, I was reluctant in applying for a debt relief. I called an agent in Freedom Debt Relief, I feel convince that there's a big savings and also shorten my term of indebtedness. I just deposited the amount required into my FDR account and gave me an enlightenment about trying to fit my budget and expenses. I plan to increase my minimum deposit to make my pay-off earlier. I like to recommend this to others.
You had every right to be skeptical about debt relief in the beginning. Most consumers don’t know there is another way out of the stranglehold of debt. While there are some downsides to every debt relief option, real-life data shows the Freedom Debt Relief program does work for consumers.
We would like to take this time to welcome you to Freedom Debt Relief! We're ecstatic to have you aboard. Be sure to reach out to our client services team with any questions or concerns that come up along the way. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief!
Reviewed April 4, 2019
Had a problem with a credit card was resolved with a couple of phone calls. I talked to two reps who were very courteous and very helpful. I hope that the problem is completely resolved and I would recommend to anyone who has a problem with credit cards.
Thank you for sharing your honest feedback, Mr. Gaudio. We're sorry to hear there was a situation with one of the enrolled creditors. However, we are glad to hear the matter was quickly resolved to your satisfaction. Thank you, also, for recommending our service to others! If any other questions or concerns come up, be sure to reach out to client services for further assistance. Remember, we are available 7 days a week to support your debt-free journey! Thank you for choosing Freedom Debt Relief.
Reviewed April 4, 2019
I don't understand, sometimes I get emails from creditors that are offering discounts on my bills and I forward them to Freedom and you guys don't contact them or something because I keep getting them over and over. Other than that I've been very happy with my experience with Freedom.
We appreciate your honest feedback, Mr. Greenwood. Please know that our negotiators have years of experience getting settlements with a large variety of creditors and know which creditors to settle with first, how much debt reduction creditors are likely to agree to, and more. Our clients' best interest is always top priority. With that, know that our negotiators work tremendously hard to obtain the best settlements possible for our clients. However, if you have any questions regarding your account, feel free to contact us for assistance. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 4, 2019
The company so far has been very helpful in helping me sort out what would be worth for me to keep and the things that will be alright to let go and reassured me that my credit will be better than ever.
Welcome to Freedom Debt Relief! We are very excited to have you aboard. As you begin your journey with us, know that you can view your progress at anytime by logging onto your client dashboard. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 4, 2019
I was drowning in debt and got to the point where I couldn't keep up with the minimum payments. I started looking for help and Freedom Debt Relief. I was very skeptical and didn't know if I made the right decision. After being with FDR for 2 years, I can tell you it really works. I had 5 credit cards that were maxed out. FDR helped me to get settlements on all of them and so far 3 of them are completely paid off. FDR has taken the stress and anxiety away and worked with me on a payment structure I can live with.
Thank you for the excellent feedback, Mary! We are thrilled to hear how greatly you've benefited from our program. Though we are sorry to hear of the circumstances that led you to our program, it has been our absolute pleasure to accompany you on the journey. Please be sure to advise how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief to meet your financial goals. Here's to a brighter financial future!
Reviewed April 4, 2019
Contacting Freedom was the very best thing we could have done in helping to resolve our extended debt. They are very clear with their information and disclosures. To date our experience with them has been positive. It has enabled us to fairly take care of debt and still remain responsible. We have had good communications and instructions. We really appreciate what they are helping us accomplish.
We're happy to step in and help you get back on track financially, Frank! Our team is committed to helping you throughout your debt-free journey and we're here for you at each milestone you reach. We're proud of your success and we're all looking forward to your next settlement! In the meantime, please feel free to reach out to us when you have questions about your account. Our client services team is available to you by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed April 4, 2019
Using Freedom Debt Relief has been the best choice I ever made. They are great at explaining the program, keeping you updated and informed. I thought this would be a horrible experience with creditors calling, but I have hardly heard from any creditors. I appreciate their help.
We're happy to hear that you're pleasantly surprised about the services we provide, Maura! We're also pleased to learn that you're not receiving creditor phone calls! Don't forget that we're here for you every step of the way and should you have questions for us in the future, please reach out to our client services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2019
Michael ** did a great job explaining the process of helping me save money on all the debt I owed. Above & beyond service giving me an affordable rate in which my income allowed. It was a very comfortable chat & I felt no pressure at all to sign up with Freedom Debt Relief. I recommend this service to anyone who is experiencing debt issues.
Thank you for recognizing the amazing service provided by your debt consultant. Welcome to Freedom Debt Relief! As you begin your journey with us, know that our client services team is available 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed April 3, 2019
It is a great time I'm going through relieving ourselves of debts! Without Freedom Debt Relief I don't know what we would have done. FDR is always there to help explain things and answer our questions about anything! Wonderful company. Full of compassion!
Thank you for your positive feedback, Joan. We are glad to know all of your questions have been answered to your satisfaction! Thank you for the opportunity to service your financial needs. Please let us know how we can continue to support you on your journey. Thank you for choosing Freedom Debt Relief.
Reviewed April 3, 2019
Freedom Debt Relief is the company where settling your debt is the best. I would recommend Freedom Debt Relief to all of my friends and family. Freedom Debt Relief has did a marvelous job in helping me with settling my debt. I can say these people are nice in helping with your questions you may have. This is a legit business.
We appreciate your positive feedback. Thank you for recommending our service as well. Keep in mind you can also chat with us live when logged onto your client dashboard. Keep up the excellent work making headway toward a brighter financial future. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2019
Just beginning the program, I am currently very pleased with the program. I believe that this program is the best way to get my credit back on track. So grateful to be accepted by this program. I have received the welcome package which is very informative and should be helpful through this process.
Reviewed April 3, 2019
Since I started with Freedom Relief things have been so much better for me. They worked with me so that I made sure I was doing everything the way it needed to be done to keep the process moving. Going through the process I'm looking forward to getting my debt resolved. Thank you for all your help.
Welcome to Freedom Debt Relief, Christine! We are thrilled to have you aboard. We, too, are very excited to witness your progression toward your brighter financial future. As you begin your journey with us, know that our client services team is available 7 days a week to address any concerns that come up along the way. You can also view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed April 3, 2019
At first this program was helpful in paying off my debt. But on my last settlement I feel like I just keep getting the runaround from FDR. I noticed they tried to pay off my last account and the payment was rejected. I called for months and the FDR customer service rep would always say they would escalate my case to find out what the hold up is. In the meantime I get charged monthly fees and fees every time they try to make a payment and it fails. After no good answer from FDR I contacted the creditor myself and found out they were waiting for a form to be returned to them from FDR. I contacted FDR and told them this and was placed on hold for about 30 seconds then miraculously my account had been settled and I would get a graduation notification within 48hrs.
2 weeks later, nothing and they are still debiting my checking account. So I reached out to FDR customer service today and was told there's a computer glitch that has not flagged my account to show paid in full/graduated. And again, the rep said he would escalate my account to the proper department and get it all worked out. So in 48hrs I will again be checking in with FDR but at this point I regret ever signing up with them.
Thank you for your honest review, Melissa. First and foremost we want to apologize for any negative experience. It is unfortunate that some creditors do not clear payments and it's not to any fault of Freedom Debt Relief that the creditor chooses to do so. That being said, we do our best to expedite a resolution when these matters arise and we're pleased to hear that you're seeing a resolution to this issue. If you have any additional questions for us about this, please reach out to our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 3, 2019
Very pleased on how the program was explained. Very good customer service, my questions were answered, which helped me to decide to go with this program. So I feel I made the best and right choice with Freedom program, I would definitely recommend program to friends and family that are struggling with bills.
This is fantastic, Jacqueline. We are very glad to explain our program in detail and we will continue to answer any questions or concerns you have. You definitely made the best decision when you chose Freedom Debt Relief. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2019
I just started in the program and to this point I am very pleased with the attention and customer service I have received. The communication has been strong and makes me feel at ease knowing that this process will be handled by a team of professionals.
Thank you for sharing, Rene. You made the best decision when you enrolled in Freedom Debt Relief and we are happy to communicate with you through your completion. We have your best interest in mind and we wish you the best in the future. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2019
Freedom Debt Relief and their sister company Consolidation Plus charge interest rates as high as 22.90% (and possibly more). From experience - There is NO benefit to using this organization. Simply put they are a loan shark company that transfers the interest you would pay to creditors into their own account. On top of this you are liable for tax on the cancelled debt!!! My advice - based on our experiences - is to avoid this usurer like the plague. Deal with your creditors direct. There needs to be federal legislation to outlaw these sharks.
We're sorry you are feeling so negatively about your experience in our program. We abide by the Federal Trade Commission guidelines. Therefore, Freedom Debt Relief will not accept a fee until we actually settle a debt. The amount of the fee will vary depending on a client’s state of residence, total debt amount, etc. Typically, it ranges from 15% - 25% of total enrolled debt over the course of the program.
We have been dedicated to helping people overcome debt for more than 15 years. We also believe in always acting in our clients’ best interests. We helped establish the FTC consumer protection rules that govern our industry. We are a founding member of the American Fair Credit Council. Our clients' best interest is always top priority.
We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed April 3, 2019
He was so easy to talk to. And he help me with exactly what I needed to know. Never interrupted me when was talking. He listened very well to me. You need more people like him. Especially one with a good accent. No offense.
We appreciate your feedback, Mr. Martinez. Welcome to Freedom Debt Relief! We are very excited to witness your progression toward a brighter financial future. Thank you for sharing the awesome service provided by your debt consultant. Please know that our advocates in client services are also very dedicated to your success with us. We are available 7 days a week to address any questions or concerns that come up about your program. You can also chat with us live when logged onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 3, 2019
I would most likely recommend a friend. I was explained about this program very clearly so that I understood exactly what it was. The person that assisted me was very professional and courteous. I never knew something like this existed. Just when I thought how was I ever going to pay down my debt.
Welcome to Freedom Debt Relief! Thank you for your positive feedback, Ms. Ramirez. We are glad to know the details of our program were thoroughly explained to you. We are also very glad to hear about the wonderful service provided by your debt consultant. Please know our advocates in client services are also very dedicated to your success in our program. We can be reached 7 days a week by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief! Here's to your financial freedom.
Reviewed April 3, 2019
Very helpful. Mr ** answer all our questions and nice to talk to, he was very polite. Mr. ** took his time with us to answer all our questions. He was very helpful and did not rush us. He also called us back in a timely manner. We would recommend him to others. Thank you.
Welcome to Freedom Debt Relief! Thank you for sharing the wonderful experience you had with your debt consultant. Please know our advocates in client services are just as dedicated to your success in our program. We are available 7 days a week to address your questions and concerns. Feel fee to give us a call at (800)655-6303 or via email at support@freedomdebtrelief.com. You can also view the details of your account at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed April 3, 2019
confident that my financial future has been assured. Thank you very much!
Welcome to Freedom Debt Relief! Thank you for sharing with us the great service that was provided by your debt consultant. The greatest reward is knowing you feel extremely confident about your financial future! As we begin the journey, know that our client services team is available 7 days a week to support your every step. Always feel free to reach out to us with any questions or concerns about your account. You can also view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed April 3, 2019
I love this company, my experience with them on helping me get back on my feet has been one of the best. I am moving faster than I thought. They keep me updated and I can check on progress whenever I want on the Client Dashboard. I would recommend them to anyone who needs to get off the debt treadmill.
What amazing feedback, Donna. Thank you for taking out the time to share your experiences in our program. Congratulations on the tremendous amount of success you've had with us already. You are doing an excellent job making progress toward a brighter financial future. We appreciate you recommending our service to others as well. Great job utilizing your client dashboard! Keep up the amazing work and thank you for choosing Freedom Debt Relief.
Reviewed April 3, 2019
I was worried it was taking too long. But now it’s coming along. Best thing I ever did. Thank you. I cannot wait till it’s all said and done. I just hope when I do my taxes I don’t have anything to worry about. Thanks again.
Thank you for your honest feedback. Many clients share the same concerns you did when initially enrolling with us. We're glad to hear that you are now beginning to experience the benefits of our program. As we continue the journey, be sure to let us know if any other questions or concerns come to mind. Client services is available 7 days a week and can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Reviewed April 3, 2019
Absolutely love this program and every person in this company I have dealt with! I would recommend this to any and everyone!! Only a year left for me on this and it's amazing!! Thanks so much for all y'all do!!
This is great, Jessica. We are very happy to hear you have enjoyed our program thus far and we would greatly appreciate if you recommended our services. Please reach out to our Client Services department or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2019
Since I have not been a member for that long, my experience is somewhat limited. So far I have had a great experience. Everyone is welcoming and I am treated with respect. I am satisfied with FDR services.
Thank you for sharing your review, Alva. We are overjoyed to have you a part of Freedom Debt Relief and we are happy to assist you. We are confident you will see outstanding results. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2019
In November of 2017, health and credit issues led me to Accredited Debt Relief and after almost two years, the Freedom Debt Relief representatives assigned to my case have been more than helpful. I am already seeing major results. All my questions have been answered promptly and completely. I am looking forward to a satisfied conclusion to my debit crisis in the very near future. Thank you ADR/FDR.
Congratulations on all of the success you've had with us so far. It is always rewarding to hear clients share their excitement about progressing toward a brighter financial future with us. We're also glad to hear all of your questions have been answered to your satisfaction. Please continue to reach out to our client services team regarding any questions or concerns about your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 3, 2019
They have exceeded my expectations & were very helpful in dealing with my creditors & relieving of the stress of daily phone calls. My monthly expenses are way more manageable & I can finally see the debt free finish line!!! My credit score is creeping back up.
What amazing feedback, Horace. Thank you so much for sharing! It is extremely rewarding to hear we successfully exceeded your expectations of our program. The greatest reward is knowing our service provided you with peace of mind regarding your finances. We're also glad to hear you are beginning to see an improvement to your credit score. All great news and we cannot thank you enough for sharing. Keep up the amazing work and thank you for choosing Freedom Debt Relief.
Reviewed April 3, 2019
I am satisfied with the progress made in reduction of my Debt. However there was one instance when I felt my best interest was not the most important thing as the company told me they were pursuing a better group solution. I ended up being sued, a very traumatizing time.
Thank you very much for your honest review, Lorraine. we're happy to hear that you're pleased with your progress, we are too! We apologize that your creditor chose to collect a debt by pursuing litigation, however, we have measures in place to help you along the way. Additionally, we are here for you throughout each step of your debt-free journey and any time you have questions for us, please don't hesitate to reach out to us. Client services can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2019
I can not say enough good things about Freedom Debt relief. They have helped me reduce my debt. They have been every upfront about what and how they can do that. It’s is very easy to do things online. There is always someone to help when you need it. I highly recommend them.
Hello Rebecca,
Thank you for your review. We are thrilled to hear you have had a great experience with Freedom Debt Relief thus far and we will continue to keep you updated with any information on your account. We would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2019
I was not getting ahead in my bills, and the companies that I dealt with would not work with me. I decided to get relief from an outside source in order to get my affairs in order prior to getting ready for retirement and went to Freedom Debt Relief. I wish the companies would have settled without me having to use these services, but thankfully, the services are there for me to utilize. I also wish they wouldn’t charge the full rate when you're using a debt resolution company like Freedom Debt. They should negotiate down because if I was having problems then, I'm still having problems.
I also wish that if you do go to court, then you don’t do the court costs. That’s the only negative I gather that the creditors want court costs. I'm being penalized for trying to actually do good and work with them or try to get it taken care of. And so, I do not recommend any of my creditors to anybody. Freedom Debt provided me with just the consolidation of everything, and also the lawyers that I have available to me. Through their program I can have lawyers in case I get sued. So, I have that with my whole monthly payment stuff.
I was pretty comfortable with the consultant. They went through the process with me. Instead of dropping the interest rate and all the stuff, the interest rates need to accrue. It should be at the time that you tell them that you're in trouble that the interest stop and you try to work it out so you're making payments and it works out for both parties instead of continually just for the people who are trying to do better. I recommend FDR. They're very thorough. They explained everything. They help you so that you understand the process and give you long-term and short-term scenarios. I am a year in the program and have two more years left, depending upon how fast I continue to get things work down.
Thank you for your positive feedback, Charlene. We appreciate you sharing the experiences you've had with us. Unfortunately, many creditors do not provide hardship programs for their customers. Great job on your part for conducting research and finding the options available to you. We are honored to hear how successful you feel from our services. Please let us know how we can continue to support you on this journey. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 2, 2019
I chose Freedom Debt Relief because they were upfront with me from the start and did not expect any money from me. I contacted two other companies and they both want me to pay a certain amount to them prior to paying off my creditors. It was ridiculous so when I called FDR I was expecting the same deal but that's not what I got. They are actually a company that wants to help first. Not only do they handle everything for you but they are also helpful in reminding you of a missed payment and work with you to fix the issue. The people I have spoken with are very friendly and nice as well. I can't talk on the phone when I am at work so they text me most of the time and I really like that. I highly recommend them and am very happy with the way they do business.
Hello Patricia,
This is great feedback! Freedom Debt Relief has your best interest in mind and we will continue to provide the utmost customer service. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
Happy with the service so far. Customer service has been adequate, however, I will not make a fair assessment until the end of this journey. It would not be a fair or accurate until that time. I still have a ways to go.
Kathryn, we're happy to hear your experience with our program has been great so far! we can't wait for you to see results and the reduction of your debts! We look forward to continuing to assist you. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
I'm very disappointed someone didn't warn me about this not being an easy card to make a deal with til after the fact & sued. Atty even told me I should have told, feel like I'm being double hit on fees.
Thank you for your honest feedback, Ms. Walker. We're sorry if you feel you weren't informed enough about our program. Unfortunately, some creditors are simply more aggressive than others. However, we agree this is information that should have been explained during your initial debt consultation.
We encourage you to remain focused on your ultimate goal; which is to obtain financial freedom. Understandably, we can appreciate your frustration with the entire ordeal. The good news is the debt is now resolved and the creditor is satisfied with the terms of agreement. Therefore, the balance is now behind you and we can begin to focus on resolving your other balances.
Please let us know if you have any questions at this time regarding the mentioned account balance or your account details in general. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
I was glad to have a good phone experience with a friendly, professional agent who spoke with me about my continued concerns about being in this program and hanging in there until the first settlement is complete. Even though I am in debt with the amount I have to pay down, I realize I'm the one who put myself in this situation. There are other circumstances that play a role in this, but I am still trying to do the best that I can to have this large amount of debt removed. I would like to thank Freedom Debt Relief for taking an interest and assuring me that if I stick with them and hang in there, this debt will be resolved and even my credit score will improve. I'll still be nervous about much but I am aware that I am the one to blame for being in this debt in the first place. Thank you for your patience, help and understanding.
Thank you for your feedback, Stacy. You made the best decision when you chose to enroll in Freedom Debt Relief and we are very proud of your success thus far. We are very confident you will see an increase in your credit very soon. Keep up the great work! Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
I would like to make this review as honest and as accurate as possible. I have started contemplating the Idea if I should Leave the program and file for Chapter 13. When I got into the program, I had 54 K credit card debt and 28 K unsecured personal loan debt. FDR have me a number that I can manage each month. I had no room for medical expenses and House repairs or Car repairs that are unexpected. It is not their fault and they wanted to help me.
The Good Part: They settled 2 debts in a year. 20% is their flat fee. They negotiated Amex for 70% and BOFA for 50%. Bad Part: I do not want to blame FDR for this. I am calling it bad because I overlooked or was not guided by them properly. I received 2 1099-C one for 3500 and another for 6500 from BOFA and AMEX. This is I won't be getting back anything from IRS and I will be paying them 3K or so. Neutral Part: I got sued by 2 Creditors but NLLG took good care of it and negotiated.
I am thinking about Chapter 13 now because I may avoid the IRS part and now if I file for chapter 13 some part of the debt may get written off. FDR told me to file form 982 but I spoke to two Tax companies and both say that is not legal unless we filed for bankruptcy. I wish FDR did not promise about this Insolvency/Form 982 when it was not applicable.
We appreciate your honest feedback. Thank you for sharing we've successfully been able to settle your enrolled balances. We are also thrilled to know the legal firm that represents our clients was able to assist you as well.
In some cases clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. Since FDR is not a tax consultant, we strongly urge you to please contact your tax advisor if you have further questions about the options available to you.
Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 2, 2019
I have nothing but good things to say for FDR. They have handled my accounts very well and have answered any questions promptly (not that I have had many!). I'm looking forward to the time when I will be debt-free.
Thank you, Christine, for your incredible feedback! We're thrilled to hear your experience with our program has been phenomenal! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
So far, I am very pleased with the results that I have received. Yes, I would recommend Freedom Debt Relief Program and have already recommended the program to individuals before the 1st settlement was done. It feels great to know that I will be debt free soon and enjoy a better life. I see Light at the end of the tunnel for debt Freedom, thank you very much, Freedom Debt Relief!
Ruby, we can't thank you enough for recommending our program and letting others know that our program really does work! We appreciate your feedback and are pleased to hear you have had a great experience thus far! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
I have two settlements And two more to go. Well on my way to debt free. Did recommend a friend and received $250 posted to my account. Adding additional deposits is moving up my graduation date. I would definitely recommend this program to anyone having debt problems.
Thank you, Margaret, for sharing how successful your program has been and how much you have accomplished to get you to almost be completed from the program and be debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
This program makes sure they are paid first and foremost while they allow your debts to incur more fees and lead to creditors pursuing litigation. “Strategic Holds” and “Advanced Negotiation” do nothing. Do not fall for the claims of legal help. Once you get notice of being sued they request the paperwork and more money from you to do any type of legal action on your behalf. Then, you get an email from them about your options being to pay more into your Freedom Debt account to satisfy the creditor who filed the lawsuit, no real negotiation happens to reduce the amount, either pay 50% or the amount in full, because that’s less work for them, or borrow money from a friend or family, or pay them like a regular attorney with all the fees and court costs to basically file an answer with the court and when that happens you will still have to pay that creditor either in full or some other percentage of the debt.
Meanwhile the other creditors are preparing the next lawsuit you will receive because they DO NOT communicate with your creditors because you don’t have enough money built up in your “account” to negotiate anything unless you increase your deposit. And they only pay one at a time and it’s the highest debt so that it takes all the money plus their monthly “settlement” fee on top of the over three thousand they promptly take from your account as soon as it reaches that amount and depletes your account so that there is little to nothing left to work with. Please do not be fooled. This program is a terrible idea. We had a few credit cards and a personal loan, approximately thirty thousand in debt and it has created a worse situation. We lost the money we paid into their program. If this can help someone avoid making the same mistake then maybe it will alleviate some of the sting of regret.
Our responses are not meant to be 'canned.' We are simply trying to clarify any misunderstandings about how our program works. There were some things mentioned that are simply untrue. FDR does not benefit from keeping our clients in debt. In fact, we do not use any of the tactics that were mentioned. Please don't mistake us for other companies that may take advantage of people who are struggling. Our program is designed to help you resolve your debt, period! We don't promise easy fixes. Our program requires commitment on the part of the client and it doesn't happen overnight. But it works. We make our money by charging fees on the negotiation services we provide; negotiations that can cut the amount clients owe to their creditors dramatically. We don't make money the longer our clients are in debt. We make money when we get them a reduction on what they owe, so we are always working in their best interests.
Reviewed April 2, 2019
Every pay check I was trying to figure out how to balance my payments just to make my minimum payment with no light at the end of the tunnel. The last 7 months have been so easy thanks to the help of FDR. Every payment I’ve made has been contributed already to three credit cards! I know there’s no way I would’ve been able to do this on my own. FDR has helped me already so much in so little time, I look forward to the completion of my program!
Jessica, we are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
I was very worried about my debt. I received a flyer in the mail. I called. They helped me immediately. I'm have resolved most of my debt. I can sleep at night. They helped me so much. I recommend them to anyone. Thank You So Much.
Hello Jennifer,
We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
FDR is continuing to put me on a path of eliminating debt through structured settlements that reduce substantial balances and alleviate stressful a situation... They're always working in my best interest and I'm happy with the results thus far... Still have a way to go...but the plan is in place... That's the important thing...
First, we would like to thank you for your outstanding review, Robert! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
I am disappointed that my discover Liam was negotiated for 70% of the enrolled balance and with Freedom’s fees I only saved 800 on a 10000 debt. Hardly seems worth the hit to my credit. I am strongly reconsidering staying enrolled in this program.
We're sorry to hear of your disappointment in the recent settlement obtained with the mentioned creditor. Please understand that unfortunately, some creditors are simply more aggressive than others. In cases like these, we may not have the greatest settlement opportunities. However, we ask that you consider the astronomical amount of interest and fees that you would have paid to the creditor had you not enrolled the balance into our program. We understand that at first glance, the savings does not seem to be a sufficient amount. We ask that you consider the fact that the account balance has been settled, no other fees can be added to the settled amount, and the creditor is now satisfied with the settlement amount offered. The balance is behind you and you are that much closer to your debt-free future.
Please do not allow this particular situation to deter you from your ultimate goal; which is to successfully graduate from our program and reach a point of financial freedom. We are available 7 days a week to address any concerns that come up along the way. Thank you for your honest feedback and the opportunity to service your financial needs.
Reviewed April 2, 2019
Freedom Debt Relief has been wonderful! They have helped me reduce my debt and have helped me live a less stressful life. They are always there to answer any of my questions and are always so helpful. I would highly recommend them to anyone who is looking to reduce the debt in their life.
Dear Maria,
Your review is very much appreciated and we're pleased to hear your overall experience has been going great! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
I am beginning to understand the process of the program and this is important to the client because constant calls from the creditors will keep you upset. Now I can appreciate the programs. Let FDR work for you & it will help you save.
Thank you, Janice, for the opportunity for you are giving us to help you with your debt and lead you to a new journey of financial freedom! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
They are very supportive and are always in your corner and professional at all times. The total process was seamless and they coach you through the program. And the support team are actually very helpful. The other companies out there did not care about you. Freedom does and they provide The needed support for everything you need.
We enjoy working with you as well, Mr. Black. Congratulations on the tremendous amount of progress you've made with us. You are doing a fantastic job progressing along your graduation path. Keep in mind you can also monitor your progression by logging onto your client dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 2, 2019
Very happy and will recommend people. Get my reports and very happy the progress I’m getting and that all my accounts are being paid off and no more phone calls from creditors. It’s a great feeling to know it’s almost done.
We are honored to be a part of the great feeling you have regarding your finances, Maryanne. We could not be any prouder of the progress you've continued to make in our program. You are getting so close to your debt-free future! As we continue the journey, be sure to follow along by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
So far, I have been pleased with my progress. I had quite a bit of creditors and FDR has been successful with negotiating almost all of the debt owed. If you can handle the monthly payments and learn how to ignore the aggressive debt collectors, then I highly recommend FDR. They will honestly negotiate for you and give you a good rate. It's a slow process depending on the amount of debt but totally worth it.
We appreciate your feedback, Eboni. Congratulations on the many settlements you've obtained while enrolled with us. You are correct in saying our process does take time and requires patience from our clients; but it does work! We are thrilled to know you are having so much success in our program. Keep in mind you can view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2019
Well, I can honestly say getting debt relief with Freedom was a game changer in my life. Every month I was stressing about my credit card bills and the sickening amount of interest that came with it. Big cheers to my wife who led me to this company and I’m glad she did! Thank you FDR for giving me my freedom back!
Thank you for the amazing feedback, Jonathan. We're thrilled to know our program has provided you with peace of mind regarding your finances. It's also rewarding to know you are very pleased with our service thus far! Be sure to reach out to client services should any questions or concerns come up for you. Thank you for choosing Freedom Debt Relief. You can do this!
Reviewed April 2, 2019
I was very happy with the whole process. Cary ** was very helpful and worked with my schedule. I glad everything went so quickly and I can start saving some money. Thank you for all your help and I'm looking forward to working with all of you.
Thank you for sharing your positive feedback, Joan. Welcome to our program! We are thrilled to have you aboard. As you continue the journey, know that our client services team is here 7 days a week to answer any questions that come up for you. Thank you for allowing us the opportunity to service your financial needs.
Reviewed April 2, 2019
I got my first settlement agreement. It was so easy and went exactly as described from the beginning. Amazing how I feel like I can start to breathe again. I believe that I will finally see light at the end of the tunnel in the next year.
Congratulations on your first settlement with us! We are so excited to witness your progression toward graduation. Keep in mind you can also monitor your progression by logging onto your client dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 1, 2019
Everyone that I have spoken to has been very helpful and knowledgeable. They have been settling and reassuring during this extremely stressful time. They also make sure that you are aware of the next steps. I would definitely recommend Freedom Debt Relief!
We're glad your experiences with us have been nothing but positive. We hope to continue providing you with a world-class customer service experience each and every time you connect with us. Keep in mind you can also chat with us live when logged onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 1, 2019
FDR came along at the right time for me to square away my debt. I was plugging along with keeping track of 5 different payment schedules and it was getting confusing. FDR simplified everything and got me a much better payout for said debts. Thank you!
We appreciate your feedback, John. Thank you for sharing how you are benefiting from our service. Be sure to contact client services with any questions that come up. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 1, 2019
To me this is a Peace in mind and also a big help with many others concerns at home and family. Thank you very much. I have been into a lot stress for my financial situation for my illness and my kids. I hope everything goes well first God.
We're glad to hear our program has successfully provided you with peace of mind when it comes to your finances, Sylvia. Thank you for sharing! Please let us know if any questions come up about your account. Client services is available 7 days a week to support you on this journey. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed April 1, 2019
I really have no qualms with FDR. They have been really great. They answer questions and concerns and are a calming entity. The Attorneys they refer you to SUCK, SUCK, SUCK to the max. No honest veterans there, no disabled to keep them above board. They SUCK, SUCK, SUCK AND THEN SCREW YOU. I am disabled and forgot that I had received papers and was late 2 days for their 2 day cut off for notifications. 30 days to respond and they reneged over 48 hours. FDR is great but the attorneys they refer you to are worthless.
We are sorry to hear of your frustrations with the legal firm that represents our clients who are faced with a legal balance. Unfortunately, there are not any known exceptions to the time frames allotted to provide necessary documents. Please know our client services is available 7 days a week to address any other questions or concerns that come up. Thank you for choosing Freedom Debt Relief.
Reviewed April 1, 2019
I appreciate them taking the time to work with me on my time. I could not have asked for a nicer group to work with. I would recommend Freedom Debt Relief to anyone I know. They are also there to advise you and from my experience, will not steer you wrong.
Thank you, Lisa, for your lovely feedback about our company! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through your graduation path. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2019
I was sued by Citibank and NLLG would not help. Your company wanted 1120 dollars to talk for me so I had to settle the payment plan myself. Now I have pay more money out per month than I was paying before I joined your program.
Dear James,
We're sorry to hear about your creditor proceeding litigation on one of your accounts. Keep in mind that the only way NLLG would not be able to assist you is if they did not receive the Summons and complaint within the 3 days from when it was served. It's important for NLLG to have the Summon as soon as you are notified due to time sensitive and NLLG needing to respond immediately. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2019
Updated on 02/23/2022: We are about half way through our debt reduction and and it has been just as promised. We have a ways to go but expect no surprises on this half. The phone calls have all but vanished and this experience has taught us budgeting. We are thankful to FOR and look forward to the day we are debt free.
Original Review: I am pleased with our decision to join Freedom Debt Relief. They have given us the direction we needed to take our first steps toward financial responsibility and a realistic way to achieve it. Thanks for your help, your kindness and your friendly service. I would definitely recommend you to my friends.
Thank you, Robin, for your stunning feedback and rating! We just want our clients to see that there is a way out and becoming debt free is the way to go! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2019
I turned my financial C.C. debt over to Freedom less than a year ago. So far I am very pleased with Freedom Debt Relief! Resolved 2 of my debts so far (less than 6 months) & at a substantial savings. Their Customer Service is Extremely Helpful & Flexible to meet my individual circumstances. I Highly Recommend Freedom for help in resolving your debt problems.
James, we are very pleased to hear about your positive experience with our company thus far! We're over the moon in being able to assist you in becoming debt free! We appreciate your outstanding feedback and support. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2019
The staff is always very prompt in answering my questions. They put me at ease and are very helpful. I was concerned about my debt going to collections but they put me at ease and now I am in the settlement process.
Catherine, we admire your feedback about our company as it's rewarding to receive! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2019
Definitely will recommend to friends, I am so glad I made this step, it was a great decision. Everything is going good and I am looking forward to clearing my debt. I have already told a coworker about Freedom relief and told them they should look into it.
Tracey, we are thrilled to have you as part of our Freedom family and look forward to your continued success within the program! Thank you for your continuous support! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2019
I am disabled and on a very limited income, and, in my past, every single dollar that I could put towards my personal lifestyle, instead of putting it towards more responsible things, I always made the wrong choice! Because of that, I needed to contact FDR in 2017, I put five cards in the program and two have already been settled. Because I am disabled, I only get a raise, maybe, once a year, and, what it came down to, for me, was, do you want to continue to be an idiot, and dig the hole a little deeper,or, cut back on some things that you really don't need, increase my monthly deposit and trust that FDR is going to do what they said that they were going to do? And, to be honest, I trust FDR, more than I trust myself.
It has been a real learning experience, as well as, a process! I am very happy with all of the decisions that I have made from 2017 forward. There comes a point in time where you, or at least I, have to start making financial decisions based on want versus need. I am making progress in all areas of my life and I have Freedom Debt Relief to thank for that...
Hello Matthew,
We're so pleased to be able to assist you and provide you with financial freedom! You will continue to be in good hands and you're doing an amazing job! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2019
I thought Garrett was very courteous and thorough. I feel good about this and think it will help me quite a bit. I already feel a weight off my shoulders. I am happy we were able to do this on phone and online.
Trish, we really appreciate your feedback and are pleased to hear your wonderful experience with your debt consultant! We look forward to your continued success within the program! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2019
They are all gung ho to get you signed up and say that they are going to take care of you and I have creditors calling me constantly and I messaged them and no response. A little frustrating - I hope it gets better.
Hello Teresa,
We're sorry to hear these calls you are receiving are becoming stressful. You're not alone we are here for you every step of the way. We encourage you to please reach out our client services department as they are available 7 days of the week if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2019
I have had to call in three times for an ACH issue to be corrected? Why could this not be done correctly on the first call? I find this completely mind blowing that I would have to call in on three occasions to get this time task handled?
We appreciate your honest feedback, Mr. Wheeler. Please accept our sincere apologies regarding this matter. We agree that it should not take multiple attempts to fulfill a request that can be completed during the initial call to client services. Please allow up to 72 hours for the pending transaction to process. If you do not see any updates during this time frame, please reach out to us in client services for further assistance. Thank you for bringing this matter to our attention.
Reviewed March 31, 2019
Well please, with all your help and all the information you have gave me and keep in touch with me through texting me, you have been very helpful in make my life a lot better. What a great relief you have been. Thank you very much.
Dear Emilio,
We're honored to be able to provide a plan for you that will lead you to become financially free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2019
First settlement, although was disputed and needed to go through the attorney, has finally been completed. I feel relieved that this portion is done with a difficult creditor. Freedom Debt Relief and the Attorney advised that this creditor would be difficult so I knew to not expect anything spectacular. It is nice to know that Freedom has it in hand.
Hello Victoria,
We're so happy to hear that you have seen the immediate assistance when it comes to these certain accounts. You will continue to have our full support throughout your graduation path. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2019
I'm in the process of getting two creditors paid off. It takes patience but I'm given updates periodically by FDR while they negotiate with my creditors. Sure, it gets to be nervewracking because you wait for results. The word PATIENCE is the answer. This is the first time I've done this and calls from creditors have to be anticipated. I just have to wait. It takes time but I'm hanging in there.
Hello Gilbert,
Thank you for remaining so calm and trusting us that you are in good hands! We will continue to work hard to get great reductions on your debt and have you become officially debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2019
My husband has been disabled since 2005 as he has had 14 back surgeries and is a chronic pain patient. March 23, 2016 he had triple bypass surgery with lung complications. 2 weeks later, after coming home from the hospital, I knew I had to do something about our debt. Originally, I was very relieved. Thinking we would be paying off our credit card debt in a shorter amount of time. We were going from $1100.00 a month in payments to $550.00. This allowed us to quit having to charge groceries, medications, and necessities. The monthly fees and percentage they took when accounts were settled seemed a bit high. We also knew we would have to pay taxes on the forgiven debt.
In the beginning, we were told it would take us 4 years to pay off the debt. That sounded great. About a year in, we were contacted by C+ Lending, their sister company. If we went thru them, our debt would be paid off even sooner. Then we would pay C+ Lending. Their payment was going to be way too high, so we declined. We had to use the legal service once, and it was a 5 star experience. Probably, the end of Oct. or the beginning of Nov. I received an email from C+ Lending again. When I would log into our FDR account, the first thing I would see is that we could pay off our debt sooner with a C+ Lending loan. FDR was recommending us to do this, so maybe it will be a good move for us and our credit score. I returned C+ Lending's email.
After that came the aggressive sales pitch, of which at the time, I did not see it as that. I still thought FDR would not have recommended them if it was not in our best interest.. It took almost until the end of Nov. for everything to be ready for signing. I thought I was asking the right questions. 22% interest rate was really high, but the delinquent debt would be paid off. I knew we still would owe C+. It was a very hectic and busy time at work, Christmas was just around the corner, and I just wanted to do what was best for my husband and I. The C+ man was very aggressively pushing us. He and my husband even had some raised voices on the phone. So, me being stupid, and thinking FDR would not steer us wrong with their sister company C+ Lending, I gave in and had us sign.
Guess what, they resolved an account right away. Okay, I made the right choice. We will be paying them off in no time. Wrong, here it is almost April, and we have 2 accounts left in negotiation. FDR has charged us their monthly fees, and 20% of the total account balance for negotiating the accounts, plus C+ is accruing interest on the amounts they have paid off. I had printed off the signed paperwork at the time, but I had not looked closely at it, until about a week ago as I am wondering why are they not settling these last two as quickly. Knowing C+ is accruing interest on accounts they have helped pay off, as we are still paying our monthly payment of $550.00 to FDR, I wanted to see if I may have missed something else.
The documents stated it would take us 41 payments to C+ to pay them off. If we had stayed with FDR it would have been 30. "30" I thought, well of course, it is ALL just a predatory game. FDR gets thousands of dollars off of their clients, then they recommend their "sister" company, and stupid people like me, sign with the sister company C+ Lending, because it will be so much more beneficial going that route, and they make even more money off of you. After realizing this, way way too late, I contacted customer service with FDR. They said there was nothing they could do because we had signed. In the almost 30 years my husband and I have been married, we have made some bad credit card decisions.
We have also had to use credit cards just to make ends meet, due to medical bills and medicine. It is our debt to pay. I just think it is very sad that a company you are working with and paying for would lead you into acquiring more debt. We are where we are and will have to pay the high interest rate until the transferred debt is paid off, whenever that is going to happen. I have a "The Children's Place" credit card because of the 4 grandchildren we have. It gets paid off every month when and if I use it. We have learned our lesson and are still learning to pretty much trust no one. Thank you for your time in reading about my, ongoing, experience with Freedom Debt Relief and C+ Lending, its sister company. Best Regards, Christine
Dear Christine,
We're so sorry to hear about your husband health conditions and we hope he continues to recover! We want you to see that even with our settlement fees you're still saving a lot more versus paying your creditors on your own. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2019
Got the help I needed. Very good treatment by customer service Mr **. Understand my situation that I am a victim of bank/wire fraud and need time for recovery. Right now I am working with police and bank fraud department. The incident happened on 03/25/19 and I don’t know the outcome yet.
We are so sorry to hear of the circumstances you are currently dealing with. We are here to assist you financially in any way that we can. Thank you for complimenting the service provided by your debt consultant. We hope to continue providing you with a superb customer service experience. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed March 30, 2019
Everyone has been very polite and professional. In this day and time I feel that is very important. Giving great customer service is so very important. Being able to ask questions and someone taking the time to answer them is always great. Thank You.
We have the same beliefs, Vicky! We strive to have a top tier client services team because we understand that excellent service is essential! Please continue to reach out to us any time you have questions or need assistance with your account. Client services can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed March 30, 2019
I have enjoyed my experience with Freedom Debt Relief. They have been very helpful and have explained every step of the way of what to expect and walked me through all aspects of getting set up and answered any questions I have had. I would recommend them to anyone that needs their services.
We're thrilled to hear that you've had an exceptional experience thus far, Bobbie! We can guarantee you that we're excited and committed to helping you resolve your debt. Our team is happy to answer any questions you have along the way, so please feel free to reach out to us! Our client services team is available by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2019
My experience with FDR has been all good. I was treated with the utmost respect and kindness. They handled everything for me. I couldn't be more pleased. FDR has given me peace of mind and made a difficult situation a lot better. Many thanks to everyone.
Thank you for choosing us to be your partner on your journey to debt freedom, Lisa! We 're proud to be on your side and we're looking forward to helping you reach your financial goals! Also, don't forget that our team is here to help you any time you have questions about your account. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2019
This is one of the very best things my husband and I have done. The people are super friendly and helpful, and we are so glad we joined to make our lives a little easier. The payments come out every month and it is not painful at all. And we love to see the progress we have made. Thank you the people of debt relief.
Thank you for taking the time to write us a positive review, Christine! We're excited to see you succeed with our help and if you have questions for us in the future, please reach out to our client services team by calling (800) 655-6303 or email support@freedomdetrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2019
I had a debt from 3 years ago presented to me. I could not afford to pay it. I called and asked if it could be added. It was approved. I am thankful. It was under five hundred but close enough to be added. I appreciated the effort by the girl that I talked to as she pursued the issue with her supervisor.
We're happy to hear that you were able to add your account into your program, Lydia! We always want to work with our clients and do what is in your best interest! If you have questions or need assistance with your account in the future, please continue to contact our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 30, 2019
Without having the hope I saw no end, the phone call I finally made help with stress I’ve been under for a long time and I thank them, they we were able to reach a dollar amount that I was able to pay all in one payment and not feel overwhelmed. Great company and would recommend to everyone!!
We always enjoy hearing great feedback like yours, Diana! We're pleased to hear that your deposit is affordable and provides you with immediate cash flow! Success is coming soon and any time you have questions for us, please reach out to our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 30, 2019
Since I'm just getting started with FDR, so far I am pleased with the results. When an issue came up, they went to work on it right away to resolve it. I'm still a couple years from settling all my debts, but I feel I couldn't do it without their help.
Welcome to Freedom Debt Relief, Tom! Our team couldn't be any more happy to help you resolve any questions or concerns that pop up along the way. Please continue to reach out to us any time you need assistance with your account. Our knowledgeable client services team is here to help and they can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed March 30, 2019
When I reviewed Freedom Debt Relief, they seemed like they were an easy company to work with and understanding. Then when I spoke with them, it turned out they really were. The sign up process was easier than I expected. They didn't make you feel bad, or they didn't make you feel like you kind of were a loser because you couldn't pay your bills. It impressed that whether it was email or a personal call, they would keep me up to date on what was going on when they came in with settlement offers.
The payment could have been lower. But I also understood that with the debt that we had, that was pretty much what we would need. They also advised us that we could keep some of the debt off. But the problem being if we did that, those people were gonna still harass us, and it would probably end up costing us more money in the long run. Freedom Debt Relief has done us right. We are almost to the point where we are gonna be graduating here in the next year. We feel like there’s been a big weight lifted off our shoulders and that we can breathe again. We are still paying some medical bills from when we had cancer. The medications is expensive, and the treatment in itself is very expensive even with insurance. But since working with Freedom Debt Relief, we now have some funds to be able to work with and do things with instead of feeling like every doctor that came in had to go out.
Thank you for sharing your personal experiences with us, Donna. We are so very proud of the hard work and dedication the two of you have displayed to get you where you are with us today. It's quite honorable to know the two of you have felt such a relief since enrolling into our program. The greatest reward is hearing you say that you two are so close to graduating from our program and stepping into your financial independence. Though we are very sorry to hear of the circumstances that led you to our program, we are thrilled to have the two of you as a part of our Freedom family.
As we continue the journey together, keep in mind we are available 7 days a week to address any questions or concerns that come up along the way. You can also chat with us live when logged onto your client dashboard at www.fdrclient.com. Keep up the excellent work and thank you both for choosing Freedom Debt Relief as a guide to your debt-free futures!
Reviewed March 30, 2019
All so helpful. Took the fear and uncertainty away. Was unable to keep up with the interest rates and would have taken many years to pay off. All was explained thoroughly and easy to understand. All debt should be paid off within 4 years and I don't have to worry about harassing phone calls from creditors.
We appreciate your honest review, Deborah! We excited to get to work and resolve your debt! Also, we're here for you at each milestone and any time you have questions for us, please contact our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
I just started last month but so far great service. I couldn't be happier. I almost filed for bankruptcy. I saw the reviews for debt relief and decided to give it a try. From first phone call to the first month deposit no issues. I'm looking forward to seeing debt free.
We're happy that you decided to give us a call, Babak! We are excited about your success and if you have any questions for us, please don't hesitate to reach out to our client services team! Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! We're looking forward to your first settlement and thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
I have had no problems with this service. Everything has been a decent experience. I do have people ask me how it works and if it does. I have a couple of people that would like to get in this program I am definitely recommending them to Freedom Debt.
Thank you for sharing your experience with us, David! We're thrilled to know that you've had a great experience thus far. We're looking forward to your success and any time you have questions about your account, please feel free to contact our client services team! They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
I obtained my first settlement within three months, very knowledgeable fast and trustworthy. The staff are extremely helpful and thorough. I would recommend and refer this company to anyone and everyone experiencing excess debt and looking for some assistance to resolve their high financial hardship. A relative referred me and I am so thankful.
Congratulations on your phenomenal savings, Amy! It's rewarding to hear that you're seeing success so soon on your journey to debt-freedom. Our team cares greatly for your success and we always have your best interest in mind! We hope that you'll reach another milestone soon and in the meantime, please reach out to us when you have questions about your account. Our knowledgeable client services team can be reached seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 29, 2019
I wanted to make sure this call was on the up and up. That Andre was really who he said he was. I talked to Eva to confirm and she assured me that Andre did in fact work with Consolidation Plus.
Thank you for your review, Marilyn! Consolidation Plus is our sister company that offers consolidation loans to Freedom Debt Relief clients! If you're interested in learning more, please feel free to reach out to the loan consultant that contacted you! Additionally, if you have questions about your Freedom Debt Relief account, our client services team will be happy to help! They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
They are very professional, they keep in contact and notify you of any changes and I love how they not only email you but they also send out a text. They are very good, highly recommend. My experience has been A+.
We're thrilled by your positive review, Roselyn! We will always keep you up to date with your account and any time you have questions, please reach out to our client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com. We're happy to hear that you've had a great experience thus far and thank you for being a part of Freedom Debt Relief!
Reviewed March 29, 2019
Super helpful and professional. Highly recommend to others at the mercy of creditors. Gives you a plan and transparency on their process. Once I spoke to them working with them was an easy simple choice. Jump on board people, stuff works.
We thank you for your phenomenal review of our services, Jordan! We're happy to step in and help you put your debt behind you for good! Don't forget that we're here for you every step of the way and should you have questions for us in the future, please reach out! Our knowledgeable client services team is available seven days a week and they can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 29, 2019
Freedom Debt Relief has been wonderful for helping me get a grip on my finances. They told me what to expect and provided data so I could take control of my debt instead of it controlling me. Which gives me peace of mind.
We're pleased to hear that you're getting the peace of mind that you deserve, Neva! We're happy to step in and help you put your debt behind you. Don't forget that we're here for you every step of the way and should you have questions for us, please reach out! Our client services team can be contacted by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
Like most people, I came to this during one of the hardest times, financially, in my life. Everyone involved made this process very easy and comfortable for me. I love how they keep me informed on the status of my settlements. So glad I made the decision to work with them.
We understand that hardships happen and we're here to step in and help, Geneva. Our team Is committed to helping you throughout your debt-free journey and should you have questions for us along the way, please feel free to reach out to our client services team. Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
So far I am very pleased with the process. It is a relief to know that I have some control now and will have an actual end-date for my debt resolution! I look forward to working with the program and will be excited to see the gradual resolution of my debts.
We're excited to see your success too, Sharon! We all are looking forward to helping you reach your financial goals and if you have any questions about your account along the way, please reach out to us! Our client services team is here to help and they can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
The client services rep was very helpful in explaining the current status of my account and provided me with excellent resources in rebuilding my credit score. I was able to start rebuilding my credit score and correct negative reports affecting my current credit score using the Lexington Law Group.
Thomas, we're so happy to hear you received a spectacular experience with our client service department. We strive to provide world-class customer service and we look forward to continuing the great experience throughout your debt settlement program! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
So far my debt is being reduced but the fees they charge are excessive as far as I’m concerned. I should of read the fine print closer. Everyone there has been extremely kind and helpful. No complaints there. Just the fees are outrageous. I could of had my debt paid off in half the time.
Thank you for sharing your honest review with us, Joseph. Our fee ranges from 15% - 25% of total enrolled debt over the course of the program. For example, fees of 21% of enrolled debt in a 42 month program would work to about 6% per year annualized. This does offer significant savings over other solutions, especially for those who would otherwise be making payments as agreed to their creditors at the interest rates they have when entering our program. Additionally, if you compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. That being said please know that we do work in your best interest when it comes to settling your debt and we want you to have the best possible savings. If you have any additional questions for us, please feel free to reach out to client services team. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
This is one of the best things I have done. The biweekly deposits easily fit into my budget and all I need to do is make sure they are available. It has taken less time than I thought to make some of the settlements with my creditors. I highly recommend FD.
Hello Ellen,
We're so glad to hear you are seeing the benefits and reduction of your debt as you are in the program. We look forward to continuing to assist you in getting debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
It's been less than 6 months since we signed on with Freedom Debt Relief and have already negotiated a settlement with our largest account and saved us almost 40 percent. Outstanding performance. We look forward to the same amount of diligence with the rest of our debt. I would recommend Freedom Debt Relief to any of our friends and family.
Hello Phillip,
We are ecstatic to hear about your success within the program and our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
Whenever I call I get quick prompt service that reassures my doubts about the numerous calls from my Bill's collectors. The calls do keep coming and do threaten legal action but I'm reassured with each call the Freedom Debt relief has my back.
Mary, you're doing a great job so hang there. You have our full support and we always look forward to assisting you. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
Great people to work with. It will feel great to be debt free. Always answered my questions in a timely manner. I already have one account paid off. At the beginning the calls from creditors were terrible, but got through it.
We appreciate your positive review, Larry! We're proud of the milestones you've reached and we're excited to see your progress! Don't forget that we're here for you every step of your debt-free journey and any time you have questions about your account, please reach out to us! You can contact our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
Thank you to Jacob because he did a wonderful job talking me through this process, that helped me lose many of my worries. This is a great program, all you need to do is pick up the phone. I love this.
Thank you, Laura, for your incredible feedback about the debt consultant who provided you with outstanding service! It fills our heart with joy to hear our clients receive a wonderful experience with our company! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
I had faxed in all the information that I had about a Debt that I had in January 2018. When the creditor indicated that I needed to send them a Power of Attorney I contacted Freedom Debt Relief. I had 3 conversations with 3 different people and got a different answer each time. Eventually I received an e-mail that said they couldn't add it to me dashboard. I am not sure if everything was looked at to make that decision.
Hello Donald,
We're sorry to hear the trouble you went through when enrolling another account in the program. We would be more than happy to see what we can do or see if the account is eligible to be enrolled. A member of our team will be reaching out to you privately. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
Casey ** was very helpful and made sure I knew everything we were talking about. He would always call me back when I called and couldn't reach him. It's been a pleasure dealing with him. Customer service also made sure I understood everything.
Maureen, we appreciate your feedback and we're pleased to hear your wonderful experience with our company! We look forward to providing you with many more great experiences. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2019
I had credit card debts. I read some of Freedom Debt Relief's reviews on the internet and I decided to get their services. They assisted me with my debt, paid it off, and in the end, they saved me money. Working with them has lessened my stress.
It has been our pleasure to guide you along your debt-free journey, Bruce. Thank you for sharing your positive experiences in our program. As we head toward the finish line, know that we are still here to support your every step! Thank you for choosing Freedom Debt Relief.
Reviewed March 29, 2019
Make me relax and freedom because instead of 3 bill I have one Bill and less payment. Thank you so much FREEDOM??? And I recommend to my friend to apply for this. And again really appreciate for???? I wish the best for your business.
We appreciate you taking the time to write us a great review, Farkhondeh! We're pleased to be on your side to help you reach your financial goals! If you have any questions for us along the way, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 29, 2019
I contacted Liberty in response to a mailer on debt consolidation loans and was discussing a debt consolidation loan with them. Every step of the way, this was described as debt consolidation, and I was told that my accounts would be closed and I would pay off the debt in installments. It was only by looking up external information on Freedom Debt Relief after the process that I discovered this was in no way a loan, and they actually wanted me to just default on my debt until it went into collections, at which point they would negotiate for a lower settlement (which I could have done myself).
I did not come to you to start missing payments and drop my credit score while you wait for my creditors to get impatient enough for payments to settle. I came for debt consolidation. This process was severely misrepresented. If you'd just told me upfront what you were actually doing for my accounts, I could've told you whether it was helpful for me or not, but you couldn't have that basic level of honesty. Extremely disappointing.
We apologize if the details of our program were not properly conveyed to you. Our debt consultants are trained to be transparent regarding the service we offer. We understand that our process is not for everyone and that it can take some time. It is also not a very easy one; but it does work. We are hoping that you now have a clearer understanding of our process and how we assist our clients that are in need of debt relief.
Feel free to call or email client services regarding any questions or concerns at this time. We appreciate your honest feedback. Thank you for choosing Freedom Debt Relief.
Reviewed March 29, 2019
I am very impressed by the staff and the system, the only flaw was one of my debts almost got to court, and it could have been $2000.00 cheaper if acted on before the lawyers got it. Sometimes waiting things out gets close. All the others worked out fine or better than fine, thanks to all who worked with me, the staff are top notch.
We appreciate your honest review, Raymond. We're very sorry to hear that one of your creditors pursued a settlement through litigation, however, we're pleased to hear that your account was resolved. Should you have any additional questions for us, please reach out to our knowledgeable client services team. Thank you for being a part of Freedom Debt Relief!
Reviewed March 28, 2019
I am pleasure for know your program, help me with my debit account and relies my credit card. Your promise for relief is real. My experience in your company is good. I am happy for your program and thank for help me.
We're glad to hear that, Francisca! We're happy to lend you the helping hand you deserve! We're here for you every step of the way, so please don't hesitate to reach out any time you have questions about your account. Our client services team can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2019
We have received and sent to you a court hearing on the Sofi Account and also to NLLG. NLLG says they are not handling it, however we have paid monthly for this service and you guys continue to take money out of our checking account. Cannot get anyone from your office to tell us if we will have someone there to represent us or do we need to fire you and take care of the upcoming court ourselves on the 10 of April? I need to know something on this. Your people who answer the phone cannot seem to help with anything like this. Why is that? Who should we speak to concerning this? We spoke to Julian more than 10 days ago and he told us to call back in 10 days...but he is never there and does not return phone calls. Is he giving us the runaround and should we be concerned that nobody from FDR or NLLG will be there on the 10th for court?
We are terribly sorry to hear of the experience you're having at this time. Dealing with a creditor who has pursued legal action can be very concerning. We would like an opportunity to address your concerns and research the matter further. A team member will be reaching out to you shortly using the contact information on file. We appreciate your honest feedback.
Reviewed March 28, 2019
I have been a client of FDR since 2016. They have settled three of the five accounts I included and I am well on my way to "graduating" from the program in 2021. They communicate fully about all the actions on my account and work with me on any changes in deposits or other issues that may arise. I have been in more than capable hands in resolving these issues and I highly recommend their services to others who are trying to repair their credit.
Congratulations on your success, Erin! Give yourself a pat on the back for your hard work and have the peace of mind knowing that you're meeting your financial goals! Keep up the great work and should you have questions for us along the way, please reach out to our client services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 28, 2019
Very helpful in answering all questions and clear explanations on steps that will taken to option a debt free lifestyle. Slept well knowing I made the right choice. Only sad that I didn’t act sooner. Many Thanks to all a very knowledgeable staff!!
We're delighted to hear that you're pleased with our services, Linda! We think you made a great choice in choosing Freedom Debt Relief to be your partner along your debt-free journey! Our team is committed to helping you resolve your debt and we're here for you any time you have questions. Our knowledgeable client services team can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being apart of Freedom Debt Relief!
Reviewed March 28, 2019
I have and will Keep recommending you to my friends and family and anyone who needs help.. Glad to have you all on my side. Keep doing what you been doing! Because I've been seeing the results, thank you.
Thank you very much for referring new clients to us, Kelley! We're happy to hear that you're finding the help you needed with our program and we're excited to be working with you! Also, did you know that we have a referral bonus program for our clients? If you're interested in learning more, please reach out to our client services team. We're looking forward to your continued success and should you have questions about your account, please reach out to us right away! Our client services team is here to help. Thank you for being a part of Freedom Debt Relief!
Reviewed March 28, 2019
The team helps you fully understand your situation and I have a new look on managing my money now, I used to spend my my money freely but now that I've been shown the in and outs on how creditors do, I see things differently so thanks Freedom Debt Relief.
We're happy to hear that you have a new perspective on money management, Earnest! It's rewarding to know that our program has impacted you positively. Our team is here to help any time you need us, by calling (800) 655-6303 or email support@freedomdebtrelief.com. We're excited about your continued success and thank you for being a part of Freedom Debt Relief!
Reviewed March 28, 2019
I am only one payment into the process, but everyone I've Talked to so far has been kind, reassuring, helpful and supportive that this will end well for me. I’ve been impressed so far. Questions or concerns are answered immediately and there is a lot of checking to make sure all is well.
Welcome, Ellen to Freedom Debt Relief! we're so pleased to hear you have had a great experience this far and we will continue to show you through your graduation path. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2019
It takes some time to get started but after a few months deposits you can see progress on the dashboard. So far I am pleased with it, keep up the good work, I will talk to others about your program. Thank you. Jerry
We're happy to see that you're utilizing your client dashboard, Jerry! It's a great tool to use so you can track your progress! We're looking forward to your next milestone and if you have questions for us in the meantime, please reach out our client services team. Thank you for being a part of Freedom Debt Relief!
Reviewed March 28, 2019
It's been a relief so far to get my debt under control. I hate my credit score taking a dive and have never been late on payments, so that's hard, but I understand their process. I just have to be patient for the people to do their work and hopefully, I will be debt free in a short amount of time.
We have a proven method to help you put your debt behind you, Paula. We understand that our program takes a little patience and elbow grease, but your hard work will be worth it! Also, don't forget that we're here for you every step of the way and any time you have questions, please don't hesitate to reach out to us. Thank you for being a part of Freedom Debt Relief!
Reviewed March 28, 2019
I was being crushed under my credit cards debt. I got a mail from one of freedom debt relief partners. I called and they work with me with respect and consideration. The process was simple and informative. I just start my journey, and I am feeling relief. I know I will have a great end. Thanks for your outstanding help.
Not only do we help with debt relief, but we also help with stress relief, too! We're proud to be on your side and don't forget that we're here to help you at every step of your journey with us, Victoria. We're confident in your success and any time you have questions about your account, please contact our client services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Original Review: March 28, 2019
Updated on 1/6/2022: The reps have been very nice and professional and everything they've told me has been true. Also, I love the rate and terms I've received. It took a lot of pressure off me.
Original review: So far I am satisfied with the progress FDR have made with my accounts and hopefully they will continue going forward until I am completely debt free, I still haven't been able able to complete finish the portal so if you guys can help me with that I would appreciate it. Thank you for your help.
Thank you for your review, Kenneth! We're confident in your success and we're looking forward to helping you reach your financial goals. For assistance with setting up your client dashboard, please reach out to our client services team and one of our representatives will be happy to help you! Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2019
I just started to apply and they’re starting fixing right now. I was starting paying for them and I always follow so that you will know what’s going on your debt if they already paying for this. It helps so much for me so that I can start saving my money and plan a new life. I’m very thankful for them cause they are willing to help you especially if you're hard to pay your debts.
Thank you for taking the time to write us a marvelous review, Carmen! It's rewarding to know that you're able to save money while you're on the path to your brighter financial future! If you have any questions for us along the way, please don't hesitate to reach out to our client services team. Thank you for being a part of Freedom Debt Relief!
Reviewed March 28, 2019
I spoke with a very proficient, kind and helpful woman, Cary yesterday. My husband had passed and I needed help with my claims with Freedom Debt. She was extremely helpful with everything I questioned her on, and gave me very good answers. She made what has been a horrible time for me, so much easier to deal with. I walked away from that phone call feeling very relieved. Kudos to Cary!!! Thank you for the ultimate kindness!
Suzanne, we're overjoyed to hear you received an outstanding experience by the client advocate who assisted you! Our client service department goes above and beyond to provide the best assistance for our clients. We appreciate your feedback. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2019
To be bold and blunt, your company absolutely sucks. You settled two of my accounts for more money than what they were originally enrolled in the program for. This is not saving me money nor is it helping me. Your company has done nothing but hurt my credit rating and cost money. Deciding to partner with you to try and reduce my debt is the second worst decision of my life. I could not be more disappointed or unimpressed.
We're sorry to hear you're feeling so negatively about our service at this time. Please know that our ultimate goal is to guide you toward financial independence. In doing that, our negotiators do everything in their might to obtain the best settlements possible for our clients. In some case, settlements can be as great as 50 percent! In other cases, the settlements may not be as great but still the debt is settled for less than what was owed.
We have been dedicated to helping people overcome debt for more than 15 years. We are the nation’s largest debt settlement company and no other debt settlement company can come close to matching our track record. We have settled over $10 billion in debt since 2002. Please know you are in the best hands in the industry, Mr. Malecha.
Be sure to call or email client services regarding any other questions or concerns you have on your account. We are available 7 days a week to support you on this journey. We appreciate your honest feedback and thank you for choosing Freedom Debt Relief.
Reviewed March 28, 2019
Called to give approval for one of my cc settlements. Went over LLC, information on monthly increase and what it does for me. Rep was very nice and knowledgeable. Very happy with FDR and everyone who I have spoken to!
Thank you, Lisalsna, for your terrific feedback! We're thrilled to hear you have received your first settlement the many of you reductions. ! We are happy that we have been able to assist you in becoming debt free! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2019
I am very happy with my decision to use this company to help me with my debts. Chris was extremely friendly with great information to help us out. He also text me when Payment was due as a reminder which I liked.
Dear Patricia,
We admire your stunning feedback and we're thrilled to hear you are one happy client! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2019
Since I have began doing business with FDR my stress level has finally started to come down. They have began to get my debt paid off. I am very grateful. Thank you so much. I have faith that I will be out of debt in the exact time they told me I would be. I hope to be able to send them extra money to get this done faster. I certainly recommend this company to my friends or anyone in need of assistance.
Dear Deborah,
You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you throughout your debt relief program! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2019
Very professional and supportive. I would recommend Freedom Debt Relief to my friends. I am happy with the help I got. The gentleman that helped me was very professional and thorough when explaining how the program works. I should have contacted them sooner. I just got a notification that they negotiated my first account and I just approved it.
Priscilla, we're thrilled to receive such unbeatable feedback and 5-star rating! We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2019
Freedom Debt Relief is very good. I looked them up on the internet as I had a large debt and saw that they were highly rated. I got their services and they set me up on a payment plan. I've been going through the process for over a year and a half now and it's been going okay.
We're glad to hear you are pleased with our service thus far, Leanna. Please be sure to log onto your client dashboard at www.fdrclient.com to review any important communications regarding your account. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Reviewed March 27, 2019
I recently called Freedom Debt Relief requesting a document that would show proof that I am enrolled with your program and attempts are being made on my behalf in negotiating with my creditors on a reasonable settlement. I need this document because I am applying for a job with the Federal Government in the State of New York and I have to show my financial status. Lauren was the representative that I spoke to and she was very diligent in helping me with this matter. I am very grateful for her help. Thank you.
Charles, we are ecstatic by the wonderful assistance you received by one of our client advocates. Our client service department goes above and beyond to make sure we are fulfilling our clients request and providing them with customer satisfaction. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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