Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Reviewed Aug. 16, 2017
Rep. Explained everything very clear. Made everything easy to understand. How to do things and what was needed. I will be able hopefully to keep things on the right path. I know I can call if I have any questions at any time. I thank you for making it easy to understand.
Reviewed Aug. 16, 2017
Thank you so much for all the help Greg! I am so glad I am on my way to being debt free. He really answered all of my questions and made me feel really comfortable with my decisions. I would recommend him to anyone. Thanks for all the help!
Reviewed Aug. 16, 2017
Program is great. You will be worry free. I didn't have to do anything once they received all of my information. They negotiated and settled all my debts in some cases less than half of what was owed. I recommended my daughter to join program and she is doing well. My credit score has increased in short time.
Reviewed Aug. 16, 2017
The Team contacted me immediately. They provided me with responses very quickly. They were friendly and welcoming. They offered different options. Zachary provided outstanding service! I am very grateful for them and I look forward to having a successful end result. I would definitely recommend to others! Thank you for all you do!
Reviewed Aug. 16, 2017
My experience with Freedom Debt Relief was nothing but enjoyable from the moment I gave that 1800 number a call, the to person text back and forth from my excellent debt specialist. Best choice I could have made! My life will be less stressful and I will take careful consideration before getting myself into the situation I was in, in the past.
Reviewed Aug. 15, 2017
Ira ** was very helpful. He guided me through the process of enrolling in the program. I just started with the program, but so far it looks very promising. Looking forward to getting out of debt to hopefully purchase a home for my girls. Looking forward to be debt free soon!!!
Reviewed Aug. 15, 2017
Thank you for all your help. It was a dream come true. I was looking for something like this for months, I will recommend some of my friends and family members that I know if they need help, to contact you. Thank you.
Reviewed Aug. 15, 2017
Very easy to use, they kept me updated each month and the payment options were fantastic. Great call my any to deal with also. Each creditor is negotiated, handled professionally. My credit was agreed and settled quickly. Great professional staff willing to help.
Reviewed Aug. 15, 2017
I am so glad that I decided to contact FDR. Everyone I have been in contact with has been extremely helpful and kind. I would definitely tell my friends to give them a call. As I said calling FDR was the best decision I ever made. Within 5 to 6 months a negotiation was on the way. Thank you FDR.
Reviewed Aug. 15, 2017
I would recommend using FDR as an option of absolving all of your debts. Personally, using this wonderful program has helped me and my family, and has gotten my finances back in order. Overall, the customer service was very helpful in securing my finances and has gotten my life back and debt free.
Reviewed Aug. 15, 2017
My experience with Freedom Debt Relief was outstanding! I would highly recommend it to anyone in major debt! The people were extremely nice and knowledgeable. They were always there to answer all of my questions. It has been a wonderful event for me and my future.
Reviewed Aug. 15, 2017
I was very pleased with Freedom, Jon ** was especially informative and helped me through the process of consolidating my debt. It took a monkey off my shoulders, so to speak. I am very pleased and will recommend Freedom to friends.
Reviewed Aug. 15, 2017
Would have been much happier if I had not had to negotiate with the banks myself. I was given good advice from your people but had to make 6 out of 7 agreements on my own, and my experience in those areas was extremely limited. My experience would have been much better and lower stress had I been prepared to deal with the lending institutions up front.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2017
My experience went better than ever. The lady Jen treated me with respect. She really made me feel as if she is willing to do what she could to help me. Not too many companies I applied to even talk with me. They wanted a deposit of some kind. I felt if I had a deposit I would it on My bills.
Reviewed Aug. 15, 2017
Solid. Seems to know what he is on about. Friendly and patient. Very helpful with sorting out my finances. Things should work out for me after completing my payments. Should everything come to fruition I will recommend Freedom Debt Relief to others.
Reviewed Aug. 15, 2017
Shane ** was excellent and so very helpful. He understood my main concerns and reassured me that this would be the best option for my situation and things will start to look up from here! Thank you Shane! Marcelo on my welcome call was a little relaxed and didn't seem too interested on the phone but still helpful.
Reviewed Aug. 15, 2017
From beginning to end, I was reassured by the friendly staff and Freedom Debt Relief. Thank you for helping me get out of debt and for calming my fears during the process. I would definitely recommend the services of Freedom Debt Relief to anyone.
Reviewed Aug. 15, 2017
Thanks to Venetia - she made this process feel comfortable. I was very worried about taking this step and she talked me through all of my questions. She set my mind at ease. I would definitely recommend this company to a friend if they were having similar financial difficulties.
Reviewed Aug. 15, 2017
I was very skeptical about a debt relief program, but after talking to Ryan **, I was put at ease and became very confident in this process. I'm looking forward to working with this company and resolving my debt. Thank you in advance for the assistance that will be provided during my time in this program.
Reviewed Aug. 15, 2017
I am really not liking all the phone calls this is generating. I have gone to the websites and changed the mailing address and phone number to Freedom Debt Relief, however I have continued to get phone calls, which is very stressful. I have asked that they cease & desist.
Reviewed Aug. 15, 2017
Excellence customer service and knowledge about the debt resolution process. This allowed me to relax and focus on my regular responsibilities for work and personal life. This was a huge benefit for me, as debt had begun to stress these aspects of my life.
Reviewed Aug. 15, 2017
Freedom did an OK job when it came to negotiating settlements on your behalf. In my experience, some of my creditors would not negotiate with Freedom Financial and would only negotiate with me directly. That was not a problem. I negotiated with those creditors on my own. The problem is that Freedom Financial gets paid, according to my contract, based on the settlements that they negotiate for you. Once all of my accounts had been settled I quickly noticed that they also charged me for the accounts that I had to negotiate on my own behalf.
The Freedom representative then stated that they provided me a phone script of things to say to negotiate my own settlements so that's the reason why they charged me. They were wrong. I never asked for or even used their phone script and there was no mention being charged for assistance in my contract. I had to file an official complaint and begin the process of mediation before they finally decided to give me a refund on those accounts. Freedom Financial is an OK company, but I would suggest to anyone that uses them to be careful and make sure you are not being charged for services that they are not performing.
Dear Mr Joseph,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2017
I was so distraught with our financial situation and just felt caught, no way to dig out of debt. Freedom Debt Relief was a joy to work with -- everyone was so professional and understanding. Within a year I felt free from my crushing debt and able to visualize a future without debt. It has changed my life. Thank you.
Reviewed Aug. 15, 2017
The best experience ever!!! Is going with Freedom Debt Relief. Thank God for them. If it had not been for me making the call I would be in debt right now and getting nowhere with my debt. Freedom Debt Relief has help me to have a peace of mind today and I just want to thank them so much for all the hard work they do and have for me.
Reviewed Aug. 15, 2017
BEST thing we've ever done and don't know why I waited so long. Customer service was so helpful and always patient. Once we turned over all of our credit cards bills to them they took care of everything and our payoffs were exactly when they said they would be.
Reviewed Aug. 15, 2017
These people were wonderful. They was! Led me thru the whole process so that I could get back on track. I would recommend them to anyone! And have told friends and family. Now I have things back a on track and am rebuilding my credit score. They even handle the calls from debtors.
Reviewed Aug. 15, 2017
How can you ask to be accurate and fair when your organization has completely failed in the commitment made to me. I received an email CONGRATULATION!! I had paid off my first loan on July 31, 2016. Three months later I am receiving calls regarding the bill not being paid off. The creditor told me they did not receive the money. I placed numerous calls and was being told the creditor was misleading me and they always do things like that. After being transferred from one person to another I was told the funds went to a different account but the creditor had the money. Someone was going to get back to me. This went on for several months without a resolution.
Now the creditor is going after me for the full amount of the loan not even recognizing I paid thousands of dollars. I have a full page list of people that I spoke with and did not get a return call or any type of response. This devastation has made me very bitter and I would discourage anyone from doing business with your organization. It has been 1 year and my missing funds of $1200 has not been resolved. Shame on your organization.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2017
UPDATED 9/20/2022: I began this program in 2017. I was overwhelmed with credit card debt and minimum payments were breaking me. When I came across an ad for Freedom Debt Relief, it gave me a little bit of hope. The enrollment process was easy, and with added features like insurance protection in case one of your creditors decides to sue, made it possible for me to settle all my credit card debts. I did get sued by one of my creditors, and because I had the insurance, FDR was able to support me through that scary process and help with the court proceedings.
The service representatives were always friendly and helpful. This program also was able to work with me on payments allowing me to stop payments when my income stopped and starting back up when my income started again. While this pushed back my graduation date, it also allowed me to be successful in the program. I graduated from the program in 2022, and I am proud of being able to say FDR helped me to become free of credit card debt.
ORIGINAL REVIEW: I am just getting started with the program, but so far I feel like it has been easy to enroll and all of the representatives have been friendly and quick to respond to any questions that I have. I'm really looking forward to what this program can do for me and my family!
Reviewed Aug. 15, 2017
Without Freedom Debt Relief, my husband and I probably would have sold our cars or worst our house to pay off our debts. But FDR came to our rescue and help us pay all our debts in the shortest time possible! They were able to cut our debts in half and pay them all off according to how much we can pay monthly. Thank you FDR!
Reviewed Aug. 15, 2017
This program was perfect for me at the time and I have no regrets. Everything they promised was followed through and the process was fairly easy. I would recommend this program to someone trying to catch up and/or get out of a bad situation.
Reviewed Aug. 15, 2017
My consultant was very knowledgeable, very friendly, and helped me with all my questions quickly. I would definitely recommend Freedom Debt Relief to anyone that is struggling with credit card debt, to gain peace of mind, and feel better about themselves.
Reviewed Aug. 15, 2017
Peter was so amazing and patient as he walked me through step by step in this process. He answered every question and I had a lot believe me. As a single mother and a disabled Veteran I can say I finally feel relief and soon will see the light at the end of the tunnel. Freedom from debt is my RAINBOW.
Reviewed Aug. 15, 2017
Was pleased with the way Freedom Debt handled my accounts. The representative that helped me with getting all the information was very helpful with paperwork and dealing with credit card companies. Only thing I was disappointed with once went to partner Crossroads to settle faster was the high interest rate, but over all pleased with experience.
Hello Ms Burkett,
.Thank you for your honest feedback regarding the program! If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2017
The financial advisors were honest, did not use any high pressure techniques and returned telephone calls promptly. Very satisfied with the service. LIFTED A LOT OF WORRIES OFF MY SHOULDERS. Even when I did not understand an issue, every action by the advisor was explained fully until I was satisfied. Great Service.
Reviewed Aug. 15, 2017
Thank you FDR. I couldn't have done this without you. Was a little skeptical when I first started the program. Now I'm so thankful for FDR helping me with my 2 settlements. Now I have extra funds to finish off a couple of little bills, and be debt free. Customer service awesome. Thank You again FDR. The program worked for me.
Reviewed Aug. 15, 2017
Scott was very helpful. He answered all my questions and listened very well to try to find the best program for me. I was trying to juggle work and getting enrolled in this program and he was very understanding. The program will help me very much!
Reviewed Aug. 14, 2017
Robert was very polite, supportive, and very accurate with data and dates. Great job! And thank you to the team!! The overall process took as much time as Robert initially said and returning phone call was just in time. Again, thank you to overall team!
Reviewed Aug. 14, 2017
Taqiy ** was very helpful and informative. He explained everything and helped me through the whole startup process. I feel like this is a great move for me to clean up my Credit Card Debt! Thanks so Much!
Reviewed Aug. 14, 2017
My experience was Excellent! Everyone that I talked to or had contact with were extremely helpful and understood what my family was going through. They worked daily with me to get the job done right. When it was time to settle with creditors it was amazing. I cannot explain the gratitude I felt for the Team Members. Freedom Debt Relief their Team Members make you their family and take care of you as if you truly are.
Reviewed Aug. 14, 2017
What we were told about how the system worked was accurate. The company took care of businesses who were threatening us to pay. Freedom Debt Relief dealt with those problems, too; and we didn't have to deal with it anymore. I felt relieved to have someone help us get our debt eliminated.
Reviewed Aug. 14, 2017
Michael was very polite and helpful! He thoroughly went over the process of the Debt Relief Program. He listened to my questions and answered them. Offered to reach to him if I ever had any issues. I'd highly recommend Freedom Debt Relief to anyone.
Reviewed Aug. 14, 2017
Friendly and competent service.The entire experience with Freedom Debt Relief was first class from start to finish. I am glad that we took advantage of this service to help us get out of debt fast. Would recommend this company to any of my friends or family who looking into this type of service.
Reviewed Aug. 14, 2017
Agency failed to consolidate with our list of creditors. Will not answer our phone calls, but continues to withdraw payment from our account. Our creditors have not received payment and they're not even notified that I endorsed to them. I received all these complaints from the creditors by phone and by certified mail so I tried to contact these agency Freedom Debt Relief many times, they never responded me.
Hello Ms. Benton,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2017
The process to enroll was super easy! The first conversation I had with Jeffery, was very helpful, he gave me helpful tips and different options. After coming to a decision, he explained the process and payments in detail which gave me peace of mind.
Reviewed Aug. 14, 2017
Freedom Debt Relief outlined what they could do for me to help me get rid of my debt. They took the amount of my debt and came up with a plan to have it paid off by a certain date. When I had 4 out of 6 debtors paid off, they offered to have their bank partner see if I qualified for a loan to pay off the other two. Which I did. This streamlined the process for paying off the last two debtors. My only complaint was the interest rate was much higher than I thought it needed to be especially since I was still paying the same amount I had been paying for two years. Since I had a good track record with payments, I thought the interest rate should have been lower. They did offer to consider lowering it after I had paid for six months. I have since paid the loan off.
Reviewed Aug. 14, 2017
Shaun ** has a wide knowledge in understanding the need and email approach of helping out with the quotes was very flexible and impressive. Option to save the debt and reduce the monthly rate of interest was better. Freedom Debt Relief adds more value, good to make a deal. Thanks Shaun.
Reviewed Aug. 14, 2017
FDR allowed me to reconcile outstanding medical and personal debt, with relatively little effort. They did it all, including fielding ALL the telephone calls, emails and other incessant financial harassment. They negotiated all my accounts, achieved resolution, and stoked the fire of getting my credit rating back up where it should be. THANK YOU FDR!
Reviewed Aug. 14, 2017
Accomplished promised results. I am now debt free and able to retire if I so choose which I do not since I no longer am forced to work. All those long grueling hrs and take all the spirit breaking call. I was able to place my dangerous disabled son in a group home where someone is there to care for him all day, I am free!!
Reviewed Aug. 14, 2017
I found them to be easily accessible and helpful to guide through the beginning phase of the process. Everyone from the intake receptionist to the Freedom Debt Relief operators have been very professional and courteous. That is what is needed in a stressful time as this.
Reviewed Aug. 14, 2017
Scott made beginning this process smooth and painless. He was very knowledgeable and answered every question I had. This wasn't like talking to someone and being just another "client". Scott was personal and really tried to connect with ME, and made sure I knew what to expect and made sure I understood what we were doing every step of the way.
Reviewed Aug. 14, 2017
You guys were extremely helpful, always reachable, and very client friendly. I was always aware of what was happening or could easily find out when I wasn't and you guys did exactly what you promised. There was a little hiccup towards the end when I was told several times I had enough money in my account to cover the last payment then repeatedly told I didn't and had to add more but that was eventually straightened out.
Reviewed Aug. 14, 2017
Very easy process. Representatives friendly and knowledgeable. Everyone went above and beyond to help me through. An embarrassing process made easy. Checking withdrawal was easy to make my payment on time. Great website to keep you updated on my status.
Reviewed Aug. 14, 2017
Freedom Debt Relief was professional and handled my account expeditiously. Their customer service and user friendly dashboard is top notch. I always got the feeling that they cared and were very helpful and clear whenever I needed something explained. I would recommend highly.
Reviewed Aug. 14, 2017
I had amazing customer service from Tierrell! He treated me like a friend and it meant a lot. I was nervous about the whole decision to move forward and he was extremely patient with me through the whole process. I appreciate the amount of information that he gave me and that was willing to go over it multiple times with me.
Reviewed Aug. 14, 2017
Freedom Debt Relief came through with exactly what they promised. I am now debt free and can hardly believe it! It took 3+ years to resolve nearly 30,000 dollars debt... but the wait was worth it. They kept me apprised of any and all transactions and their staff was most helpful and professional!
Reviewed Aug. 14, 2017
No documents received by mail. No one has even contacted me since signing up. So, am I doing right by signing up with Freedom Relief. I guess I just need more explaining. I would appreciate if I would be contacted by someone regarding this experience with Freedom Relief.
Dear Ms. Flores,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2017
The service is awesome. Sean ** is an excellent customer service representative. He makes your day better. My only concern is I don't get a response when I am told I would receive one. This company is an awesome company. Keep up the good work.
Reviewed Aug. 14, 2017
We joined this program to help us get out of the credit card debt we had accrued. We are very pleased with the results and without Freedom Financial we wouldn't be free of the debt like we are now. The customer service was great and we never had an issue with any of the creditors.
Reviewed Aug. 14, 2017
Freedom Debt Relief did more than I thought was possible, my debt was lowered beyond my expectations and after one year they were able to secure a consolidation loan for me. I can tell you this program is not a cake walk. You must make sacrifices and change your lifestyle but it is well worth it, we have learned to live within our means.
Reviewed Aug. 14, 2017
My wife and I enrolled in this plan 3 years ago. The payments were steep, but I am glad that we have paid off this debt. I will say that if you are going to try these program, you need to look at your finances very carefully. You should be 100% sure of what you can pay each month, due to unforeseen circumstances I left a better paying job and struggled to make the payments. Nonetheless, I am glad to have reduced my debt so significantly.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2017
A good relationship takes time to develop just like repairing my credit. It's funny how fast a few bad decisions can really affect your long term future financially. I'm glad I found FDR on Facebook. They have made repair my debt easy and simple. There are no quick fixes to credit repair so I'm glad I found a company I can trust.
Reviewed Aug. 14, 2017
My experience with Freedom Financial was excellent. The staff was very professional and always strived to help and answer any question or resolve any issues that came up during the process. I was able to pay off all debt earlier than they had estimated. I would absolutely recommend anyone who need to resolve their debts to use Freedom Financial!
Reviewed Aug. 14, 2017
You all were very help to me and I was very glad that you all took your time and help me and explain how to go about and all your patience to help me how to do and where I can get more help. Thank you very much and make God Bless all of you and your family.
Reviewed Aug. 14, 2017
Helpful and straightforward. Would use them again. Proficient and fast. Professional but friendly people to work with. Walked me thru the process and there were no surprises. Recommend this system as a good source of relief and ease of mind for any financial quandaries you might experience.
Reviewed Aug. 14, 2017
The first time we contacted Freedom Debt Relief was on July 12th and it wasn't until August 1st when we finally signed an agreement. On August 1st, we were fortunate to be working with a consultant who was very patient, caring and very helpful.
Reviewed Aug. 14, 2017
I'm so happy with this company because help me to pay off all my debts on time, great service, excellent service with the Spanish people. And of course I WOULD recommend a friend. In fact I ALREADY did. My brother in law from California his name is JUAN ** and if I KNOW someone else that need your services I will defiantly recommend your company... Thank you.
Reviewed Aug. 14, 2017
I am very pleased with this service. I was in debt and I didn't think it was possible to get out it, but thanks to Freedom Debt Relief, I am relieved as they continue to help me. I'm so grateful with all they have done and I will definitely recommend this to my friends.
Reviewed Aug. 14, 2017
I was treated with respect, courteous and no criticism, all my question were answered and was assured any future questions would be treated the same way, everyone I talked was kind and understanding, the BBB gave a very good review. I feel I am in good hands.
Reviewed Aug. 14, 2017
Wonderful service including customer service, communication via phone call and email, personable personnel, and awesome law team. In addition, great website that is easy to sign up and navigate. The transition to my consolidation team was seamless thanks to FDR. I will continue to recommend FDR to my family and friends.
Reviewed Aug. 14, 2017
I can highly recommend this method of debt reduction and the Freedom program. They were excellent and always there to guide me what ever came up. However when I tried to pay off the final balance about 7 months early the program fell apart. It took 3 to 4 months to make that early payoff happen, I should have just let it run its course. To this day I don't understand why the process of payoff took so long. Yes, I would use them again if needed.
Reviewed Aug. 14, 2017
This has been great experience helping me with my financial situation. Great company to work with. Great to resolve my debt problems highs. Would recommend to anyone with debt not getting anywhere paying monthly. This program can help you get out debt faster than making monthly payments to your credit cards.
Reviewed Aug. 14, 2017
I was not clearly informed that you would not start talking to my creditors until you had enough of my money. I did ask that question and Freedom Debt Relief told me that they would talk to creditors within 3 months, did not happen. They also paid off some bill that was not mine and now have that creditor sending letters and listing it on my credit report. So you really did not help me at all. I could go on and on with the lies and problems I had with Freedom Debt Relief, but I will stop with this statement I would never recommend them to anyone ever.
Dear Ms. Rock,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2017
Poor communication throughout process. Hard to get information. Yes we did save money and pay our debt off, but they made a nice profit also. I am a better consumer now from this experience. I will read the fine print more carefully and get a second opinion before agreeing to any financial agreement again.
Hello Ms. Odom,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2017
I was very happy with the negotiations they did on my behalf and the money they saved me. They were always able to answer my questions and I felt they got me the best deals they could. I would recommend them to my family and friends.
Reviewed Aug. 13, 2017
The payment plan was far and manageable. We completed the program in February and were pleasantly surprised at how our credit rating improved in 6 short months. We are back on track and very grateful for the help. We highly recommend this program!
Reviewed Aug. 13, 2017
The whole process with Jacob ** went very smoothly. He explained every piece of information clearly for me to understand. I would definitely recommend him to any friends or family that need help. He also explained the whole process into ways that helped me understand what I would be doing. He was very well mannered.
Reviewed Aug. 13, 2017
My husband died in 2010 leaving me unable to pay credit card debt that I had accrued. I had been struggling to pay but could only pay minimum amount which would take years to pay off. Freedom Debt Relief helped to structure a payment I could afford and worked with my creditors to reduce my balance. I was able to become debt free in less than 4 years. This has taught me how to handle my finances for the future. Freedom helped me find peace of mind regarding my finances. I would recommend them to anyone who truly wants to commit to being free of debt.
Reviewed Aug. 13, 2017
Freedom Debt Relief was the best choice I made in getting rid of unwanted debt!! They were able to negotiate many of my debts down with the individual creditors! They also were always available for any question I had in the process of paying off the debts, through the years that I was with them!
Reviewed Aug. 13, 2017
Great service from start to finish (Enrollment process) . Easy, fast & and very helpful. Now let's see how things go in phase 2 with handling creditors and keeping this process seamless. Must say that I'm pretty excited to see where this will take me after all is complete. Happy so far!!
Reviewed Aug. 13, 2017
Agents were helpful and informative and helped us become debt free sooner than expected due to the different programs offered. Once enrolled, the low monthly payments helped us get back on our feet and start building our credit back in 2 years vs the 4 year projected time.
Reviewed Aug. 13, 2017
I am just getting into the program, however after talking with Jason ** and the welcome team rep I feel that I am making the right choice in allowing FDR to help resolve my financial issues. Also after researching and reading reviews of FDR customers past and present I was even more encouraged to go with FDR.
Reviewed Aug. 13, 2017
Your representatives were very helpful in walking me through the process. They made me feel like they knew what they were doing and that I could contact them at any time for any concerns that I might have. It was a positive experience in a negative situation. I would recommend your services to anyone who was in the same financial situation that I was in. Thank you.
Reviewed Aug. 13, 2017
My first encounter was with Glen **, he took helped me probably more than he is supposed to, but he did it in a way I did not feel like the world was closing in on me, he was my life preserver. Now my finances are on track and I feel good about my financial future.
Reviewed Aug. 13, 2017
I have just spoken with Rob about the process of Debt Relief helping me to get out of debt. I am hopeful that you guys can do that. In the meantime, Rob explained the process very well. He was very kind and I already feel like I have someone there I can reach out to if I have a question. Thanks for the peace of mind. I am on the right track to getting out of debt.
Reviewed Aug. 13, 2017
The program was not explained well to me from the very beginning, and I felt that no one ever really cared about the stress I was going through with the harassing phone calls. I felt I had to call weekly to keep up with what a was going on. One of my accounts actually went to court and when calling the litigation service that I was paying for, I could not get them to return my call. Thank goodness I had enough money in my account to take care of this situation. I also lost the right to do business EVER with another account and had several other accounts frozen because of my involvement with Freedom. I cannot and will not give them a satisfactory rating and wish I had never gotten involved. I would think twice about this company even though they are recommended by the Better Business Institute.
Dear Anne Cash,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2017
To be fair - Overall experience to get into the Freedom was fast and convenient. Everyone was extra nice and helpful, and getting to settlements for the most part was easy - (although now I know the credit companies actually automatically offer settlements if you stop paying your bill.) They also "forget" to emphasize that the settlement amount count towards your taxes at the end of the year. If the experience ended there, I would rate it 4 stars (not five because of the tax issue).
But unfortunately, halfway through the program, they sell you on taking out a loan to expedite the process. I will have paid more in interest than I saved with the consolidation by the time the loan is paid off. Their terms are aggressive so a large amount of money coming out bi-weekly. It is worse than any loan out there and they just take advantage of the fact that it is harder for you to get a loan.
Once you're in the loan program, no one answers the phone number. You have to email to sometimes get a callback/response. I haven't been able to log into my account because no one has gotten back to me about resetting my password (for some reason, there is no automated system). So half the reviews I saw about the program being a scam - my own experience would have to make me agree. If they weren't so greedy and were actually interested in helping people, they could still have made a good profit, but once again just proves that if it sounds too good, it is.
Hello Janie Shen ,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2017
The person I talked to on the phone was very kind and helpful. I am happy that they can help resolve my problems. I hope other people will contact Freedom Debt Relief. They are helping me not to file bankruptcy. I have got myself into a lot of Debt by helping a loved one.
Reviewed Aug. 13, 2017
They're not all that they claim to be. They presented a nice pitch. In the end it cost me just as much as I originally owed. I didn't do as much homework as I should have. There are better much options out there. Just be sure to research it completely.
Hello Mr. Domenech,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2017
To have a vehicle to pay my debt was almost life saving to me. I've researched and researched some more before I chose Freedom Debt Relief. Trust me, I've made the best financial decision of my life. You can trust Freedom Debt Relief too. The staff appears to genuinely care about your success also. They even sent me greeting cards in my email, signed by everyone in the company! Freedom Debt Relief will do everything they say they will do, if you do what you commit to do. I went from 9 or 10 maxed out credit cards to one debit checking card, and another credit card that I always pay off right away. I am debt free now, and will never go back to being in debt again thanks to Freedom Debt Relief.
Reviewed Aug. 13, 2017
I was never advised that the debt forgiveness would become part of my income. Nor was I advised on how to submit the Form 982 for debt forgiveness due to insolvency. Your company made a lot of money off settling my debts and the fallout I received was lousy. Other issues too with incredibly poor customer service and account management. Especially my loan - I had to escalate my grievances with the BBB and finally resolution by Mike **, Vice President FFAM Loan Operations.
Hello Ms. Rivera,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2017
My experience thus far with Freedom has been excellent and I would definitely recommend this to anyone in need of financial help. Thank you so much for all the help that I have received. I will continue to use Freedom and I have no negatives about it.
Reviewed Aug. 13, 2017
Our experience with Freedom was pleasant and stressful from the first call until our program conclude. Appreciated that Freedom always kept us informed of the progress in achieving competition. Each person we were in contact was kind and polite. We were able to trust and feel relieved that we were in good hands.
Reviewed Aug. 13, 2017
I have already had 3 of my credit cards settled with the last payment due September 2017. I have been trying to add more money onto my deduction amount, but I just can't seem to do it. I have tried to change my lifestyle to help what I spend my money on.
Reviewed Aug. 13, 2017
John was very understanding and pleasant during our interaction. The follow-up team reminded me to visit dashboard and several other items. I would high recommend the service. It very nice to deal with people that understand and display passion in the world we live in today.
Reviewed Aug. 13, 2017
Freedom Debt Relief dashboard is not informative/understandable or in contact with all creditors at once. Return of calls/emails are not responsive. Creditors are continuous with their contact even after follow up info was provided. Only after being slapped with a lawsuit, did I get any attention. Would Not Recommend... Ever.
Hello Mrs Flemming,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2017
FDR's debt settlement program offered a solution that relieved our budget and helped us make big strides toward getting out of debt. Customer service was always on point and we always felt they had our best interests at heart. We highly recommend FDR.
Reviewed Aug. 12, 2017
The whole process was made quite easy overall. The persons providing assistance were courteous and efficient at every step of the way. My calls were received by representatives who were polite and friendly as they guided me through the process. Thank you very much for making this a pleasant and beneficial experience!!!
Reviewed Aug. 12, 2017
At two years working with Freedom Debt Relief, I am financially FREE!! Words cannot express my gratitude. Everyone I spoke with there was ALWAYS willing to help and explain everything step by step through my payoff process. I could not have done this without FDR and I've learned to budget better too! FDR employees that I dealt with, talk with you on a personal level, which brought it all home to me. I actually miss talking with the reps now that I'm finished with the program!! Thanks so much FDR!
Reviewed Aug. 12, 2017
The members and staff of Freedom Debt are gentle and understanding. They have taken the embarrassment of "debt" into their own hands. I am proud to work with Freedom Debt. The results are indicating success and I am happy to have my debt resolved with dignity.
Reviewed Aug. 12, 2017
Yes they help you pay off your credit cards but you end up paying them an interest rate almost as high as credit card interest rates. I think I could have paid the cards off almost as fast without using them. But what is done is done. No use of crying over spilt milk.
Dear Ms. Shaffer,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2017
I had a good experience dealing with Freedom Debt Relief. The staff was very knowledgeable and answered all of my questions. I found relief with Freedom Debt Relief. Thanks once again for all your help. Would recommend to family and friends who need similar help.
Reviewed Aug. 12, 2017
V ** was very helpful and understanding when dealing with me. She helped me so much in getting approved and took me from a state of despair to actually being hopeful about my future of being debt free. I am very thankful for the service.
Reviewed Aug. 12, 2017
Very satisfied. Can sleep at night. Feels like a load taken off my shoulders. I thank all of you for your commitment, your time and your efforts. I did not want to declare bankruptcy again, this is my way out. I had too many credit cards. I am closing the credit card accounts.
Reviewed Aug. 12, 2017
I was drowning in debt and unsure what I was going to do, I saw an advertisement for Freedom and inquired about it. Upon reading and hearing how Freedom had helped others get out of debt I decided to enroll in the program. Everyone I spoke to at Freedom was so helpful. After joining the program I am totally debt free today. I thank Freedom for being there when I needed them most.
Reviewed Aug. 12, 2017
Freedom Debt Relief worked with me to settle and pay off several accounts. All the agents, advisors, and the people who answered the telephones were always courteous, knowledgeable and helpful. I really appreciate their help getting these accounts taken care of.
Reviewed Aug. 12, 2017
This program didn't help my short term financial situation at all. Ruined credit score, which may have affected other things such as insurance premiums, on house and auto. Only helped long term situation slightly as it only reduced payoffs a little since it sent everything up to the limits before offer to consolidate. Wish I hadn't done it. Will never consider it again.
Hello Mr. Smith,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2017
First of all, I didn’t “graduate” from your program, I terminated the program after realizing years of lies and deceitful practices on the part of FDR. I finally looked a little closer at your game where I basically ended up paying close to the full amount of my debt accounts, or more in some cases, in FDR fees. For example, a particular debt where my ‘debt reduction’ was $295, however I paid in excess of $446 to FDR in fees which totally offset the reduction. Other account examples are similar to this case where the reduction is around the same amount as the FDR fees – I might as well have just paid directly to the creditor.
In addition to the subtle lies from FDR customer service; “there is a packet available” at the time that I received notice of lawsuit – there was no “packet”, as well as total denial of any assistance during the stress of being sued. Your program is a trap for the desperate ones of us who rely on accurate and honest information and answers from your representatives (i.e.; Ryan **). Shame on me! Shame on FDR for taking advantage of me! I do not, will not recommend FDR to anyone.
Dear Mr. Sundheimer,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2017
Counselor and Customer Service Rep are all very courteous and knowledgeable. The Counselor had great patience and explained the processes in the simplest terms for me. All documentation was provided and counselor walked me through the documents for signature and submission.
Reviewed Aug. 12, 2017
This company and its affiliates were absolutely the most excellent. They are honest and upfront and are with you every step of the way. A friend of mine had used them also and totally recommended them. I am barely a year out of the program and my credit scores are already in the high 600 to 700s. God bless these companies who are there to help people like me who got a little over my head. And I didn't have to file bankruptcy???
Reviewed Aug. 12, 2017
I have already recommended your services to a friend. I am eagerly awaiting word on account negotiations and looking forward to getting this debt resolved. I really appreciate all of the assistance that has been given to me during this process.
Reviewed Aug. 12, 2017
By doing this my credit rating tanked. Also when you were able to negotiate my debt down, you put me into a credit card repayment of over 22% which doesn't help me at all. If I would have known what I do now I would have not used your services.
Dear Ms. Beck,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2017
I was really drowning in credit card debt and Freedom Financial helped me and I would recommend them to anyone! It feels so good to not be in debt! It sure took a load off of me and I am so glad I found out about them! They were so good to keep in contact with me throughout the whole process!
Reviewed Aug. 12, 2017
Very satisfied with the services. Help was just a phone call away and were very friendly and helpful. I felt like I was going nowhere with my financial goals before I began the program. I was able to graduate from the program early and I feel so much better about my financial goals.
Reviewed Aug. 12, 2017
It's not all that it seems. At the end they get you a loan to pay off the remainder of what you owe the credit card banks. The interest is outrageous - like 25 percent. Plus FDR's fee is large and rolled into that loan too. You get 1099's too and you might have to pay income taxes on your discharged debt as the IRS feels it is income. So in the end - you need to ask yourself... would Bankruptcy be better? In my opinion FDR did not meet my expectations.
Hello Mr. Colby,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2017
I was very pleased with the whole process. Every rep I spoke with was kind, gracious and pleasant to work with. I have already made my first payment and am looking forward to getting out of debt. It will be such a relief to be done.
Reviewed Aug. 12, 2017
I have been very happy with Freedom Debt Relief. They have done really great in helping me resolve my credit card debt. I would recommend them to anyone. I don't have to worry. Whatever comes up they resolve it, and keep me informed about what is going on. I couldn't be happier. Thank You for being there.
Reviewed Aug. 12, 2017
My experience with Freedom was that they were very compassionate and understanding and we're non-judgmental and every step of the way they were polite and very efficient and it was a joy working with everyone associated with the process. I would recommend Freedom to anyone.
Reviewed Aug. 12, 2017
Yes, I recommend to all my friend, excellent in helping me to resolve in paying my debt and I really appreciated thank you very much, and I am very much happy too. I am now a debt free from those big accounts and I am really, really happy that I am finished with everything most especially in paying all my debt. Thank you very much and highly appreciated. I never forget you all.
Reviewed Aug. 12, 2017
I am over the moon for what Freedom Debt Relief has done for me and my family. I could have never asked for a more professional and courteous company. Cut my Debt in half. Totally amazing and I would recommend them to anyone that is in my situation. Thank you again Freedom to all your staff members.
Reviewed Aug. 12, 2017
Freedom Debt Relief staff were very helpful and supportive when I first began to search for a way out of credit card debt. They sort of held my hand while we worked through the application and also guided me on the solution. I am very thankful for their help and their kindness to me during the whole process. The relief of not being at the mercy of credit card debt, (which continued to grow even as I stopped using my credit cards) was life-changing. I no longer worry about my finances. They are great teachers as well.
Reviewed Aug. 12, 2017
Everyone involved at FDR and C+ were / are professional forthcoming and cordial. The process was done in a timely manner, including answering questions and following-up. My thanks to them for getting me on track to end my financial debts.
Reviewed Aug. 12, 2017
I'm glad I took the time to choose this agency to help me with my credit problems. I'm very pleased with the outcome, thank you for making my life and financial decisions better!! I would recommend anyone to take a chance, you wont be disappointed. Thanks again!
Reviewed Aug. 12, 2017
I came to Freedom Debt when I felt like I was out of options for how to keep up with my monthly payments. Freedom Debt did a really great job with almost all of the accounts, however, there was a switch in my accountant management before the final account was resolved and she did not provide the same level of customer service. Without prompting from me, she was removed from my account and replaced with someone who managed to resolve the final account within a short period of time, something she had been taking months to do. Other than that one blip, I found the customer service to be excellent.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2017
Everyone I talked to was very friendly and helpful. They did keep the creditors from calling my home for payment. They negotiated with the creditors for the best deal to help us. The only downside is it took longer than we thought it would from our initial conversations.
Reviewed Aug. 12, 2017
The credit counselor was very patient answering my questions. His knowledge of the program helped me work through my anxiety. He did not rush me or pressure me into the program. I didn't feel like I was being rushed through the call so he could move on to the next called. He made the experience easier. Love the dashboard, by the way. Appreciate both Bob and Mariah walking me through the process and welcome.
Reviewed Aug. 12, 2017
I think it isn't wise for me to say too much! Maybe you can help me to understand why I'm so very deep in debt now When I thought I wasn't going to be. And I will be in debt for 5 more years paying more a month than I paid you to get me out of my hole! I will never trust a debt relief program again.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2017
If you ever want to get out of debt try Freedom Debt Relief. It is the best. I was so excited. They helped me so much it was unbelievable. I truly love them. They are so amazing the whole freedom team.
Reviewed Aug. 12, 2017
I thought it was great until we went ahead with your loan company which is charging us 22% interest. This is a slap in my face as with the negotiating to reduce the credit cards to a final amount. You also made over $4000 in processing settlement. So are we saving with Freedom Financial? No. Big mistake.
Hello Ms. Armstrong,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2017
Would recommend to a friend, am very satisfied with the help in resolving my debt. I hope to be completely debt free very soon. With this company, I am sure I will be. It has taken a lot off of my mind. I feel so much better physically and mentally with the help I have received.
Reviewed Aug. 12, 2017
I was going through a difficult time with my finances. I had so much debt that I never thought that I would get rid of it. I was spending almost all of my check on bills and rent. Freedom Debt Relief did a great job and got me back on track.
Reviewed Aug. 12, 2017
FDR was so helpful and true to everything that was explained to us. We had a great experience with having our debt consolidated easily into one payment. Customer service was always very helpful and provides the best options to help with the debt relief needed for our family.
Reviewed Aug. 11, 2017
Couple of my coworkers are using the program. They love it. My family members are using the program too. I'm so happy for everything you all did for me. I can't thank you enough. Please keep helping people like me. God bless you all. Once again thank you.
Reviewed Aug. 11, 2017
Everyone has been polite, informative and patient with any questions I had. It has been a good experience thus far and so far I would recommend the program to others if they had need. I'm looking forward to having our Debts resolved. I also appreciate the follow up contact being made by this company which is reassuring.
Reviewed Aug. 11, 2017
He allowed for the fact that I am deaf; working with me by email. It must have been a task, if not an inconvenience. This will put me in a better place, before I go to a better place. My financial worries are easing. I have more peace of mind. I look forward to contacts from Tyler. He was professional in every way.
Reviewed Aug. 11, 2017
It takes consistency and dedication and the tools and team provided to me has allowed me to be almost debt free. Just a few more months. I couldn't be happier! It's a great feeling and I see the light at the end of the tunnel. Thank you Freedom Debt Relief!
Reviewed Aug. 11, 2017
Husband and I paid off account early. Freedom Debt Relief did not fix problems with our credit ratings as promised. We're told since we paid off early that they could no longer help us. Did not fulfill their obligation when we went with this group.
Dear Ms. Travers,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2017
Freedom Debt Relief Program is totally awesome! The people that answer the calls are polite and helpful getting you to the correct person. When your e-mail isn't cooperating the people work with you until that problem is solved. When there are things I need to do they assist in any way that they can. I have appreciated their help and support. They are a great group of people and the program is awesome!
Reviewed Aug. 11, 2017
Freedom Debt Relief is just that. Relief from debt that was incurred due to my irresponsibility. They have taken control of my payment plan to relieve me of my debt. I am 1000% happy that I enrolled in this plan.
Reviewed Aug. 11, 2017
Scott is a great person to work with. Great company to work with. I am anxious to get started with the program. I hope to complete the program early. And I am excited to get out of debt and complete the program and be finished with debt. Thanks for your services.
Reviewed Aug. 11, 2017
Francis ** was Awesome! He stayed with me through the majority of my process until he had to transfer me to the welcome center. He was SUPER great at answering questions, was patient with me and my inquiries, and made signing up for help with debt relief a breeze! He definitely deserves a huge thank you and hopefully a huge bonus from his employers for the fantastic customer service he provided.
All of the staff I've come across in signing up have been great! It makes a big difference because unfriendly companies are not ones I'm encouraged to pursue any of my time with! Thank goodness for you all! I hope the next few years and experience with this company is always as up to par as it was putting my foot in the door! Thank you, thank you!
Reviewed Aug. 11, 2017
Working with FDR was a pleasure and very easy to work with. They performed as they said they would. They were very prompt. Getting answers was very easy. I would pick FDR if I had to use them again. Never had I service like FDR.
Reviewed Aug. 11, 2017
I am very thankful for Freedom's help. I wouldn't have made it without their help. I'm truly thankful from the bottom of my heart. I would definitely recommend them to my friends. I got my life back in order so I'm thankful for that.
Reviewed Aug. 11, 2017
Extremely helpful in getting rid of the high Credit Card debt. It has been about 2 years since we finished the program. WE don't use any of the old credit cards. We have 1 (one) card & it is a debit/credit card. If the money is not in the account we don't buy the item.
Reviewed Aug. 11, 2017
Phil was awesome and handled my questions and concerns with ease. He made me very comfortable and we shared many laughs during the conversation in regards to "cleaning up my debt." I will ABSOLUTELY recommend Phil to anyone who is seeking to resolve their debt issues. Speaking to Phil who was filled with personality and experience made me confident in my decision to clear my debt. He was warm and very open and honest about the entire process and assured me I was in excellent hands. Phil went above and beyond about the entire process and allowed me time to think it all over as I processed everything he told me. I'm looking forward to being a part of this journey that will limit and end my frequent calls from debt collectors because I know Freedom Debt will take care of it all!!! Thanks so much Phil and Freedom Debt for allowing me to start over and take control of my debt!
Reviewed Aug. 11, 2017
I was not sure of the program, talking to Tierrell, felt comfortable in my decision to enroll. Scary about the coming calls from the creditors, going to do the address and phone changes, legal action is my concern. I am being assure that Freedom Debt Relief has my back.
Reviewed Aug. 11, 2017
I am happy that I am no longer getting calls at all hours from creditors. Freedom Debt Relief settled our credit card debt and even reduced amount owed to roughly halve, which should be paid off in about 48 months. They quickly resolved my debt and left me able to relax and move forward.
Reviewed Aug. 11, 2017
I was satisfied with the process. It allowed me to gain control of my finances again and I was able to pay this off early. The one opportunity I see is that I think it should be mandatory to have a monthly phone call with someone from your company to answer questions and to make sure the enrollee is staying on track.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2017
I never had any problem with my debt reduction that I didn't cause for myself. I did not always read the fine print like I should have. I am grateful for the opportunity to take care of an issue I lost complete control with. My only request would be some idea how to improve my credit score after all is said and done. Thank you for all of your help.
Reviewed Aug. 11, 2017
We were told you would provide us with letters to send to creditors after we finished the program to clean up our credit which after we signed your contract we were told you do not provide. We weren't informed that our accounts would continue to accrue interest and penalties until it was completely resolved and then we were offered a loan with a bank at an interest rate of 28 percent or told we could stay with your program but our credit accounts would continue to accrue interests and penalties. So we felt we didn't have a choice in fact were told by a representative that we didn't have much choice. Yes you did finally resolve my debt which I will be paying on for the next several years. That is going to be 2 years longer than we were told when we signed the contract. I would think long and hard before doing this again.
Dear Ms. Snow,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2017
FDR was so helpful. I'm so glad I went with them to reconcile my debt. The whole process was easily done for you all with amazing customer service. They were there to answer all my questions and very friendly. I recommend them to anyone in my similar situation.
Reviewed Aug. 11, 2017
So far I have no complaints. I just wish I could see faster results and the nasty phone calls would stop. It seems as if the company's find out that you have signed up for this program. They get nastier each day.
Reviewed Aug. 11, 2017
We used this to help with our credit cards. They took our cards and slowly settled our debt to a high interest loan. A result of not paying the cards on time and closing them out. Therefore our credit rating was bad. This giving the loan company which was a sister company the reason for high interest on the loan.
Hello Ms. Wargo,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2017
Only have received one settlement since we have started. Right now I do not where we are. They said the first settlement is going through a installment plan now to pay off the first one they settled. The money they take each month I would have hope they could have settled and paid off the smaller amounts first.
Hello Mr. Lips,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2017
I found FDR to be extremely helpful and easy to reach whenever I had questions. They helped me to resolve all of my issues to my satisfaction. The advice I received in terms of living life after getting out of debt was also quite helpful. I live life differently now and watch my bottom line very carefully.
Reviewed Aug. 11, 2017
Over the course of the past 2 years I got a 2nd job in order to pay FDR & the consolidation plus loan. I initially was giving FDR $170, twice a month ($340 total). The CP loan term was 5 years but due to the 2nd job I was able to give them much more! I gave them $425 every 2 weeks for 2 1/2 years & successfully paid the loan off early! My credit score is now back in the lower 700's & while I've managed to acquire some credit card debt since, it's only $1,500 & I plan on keeping it that way! Freedom Debt Relief saved my financial life in many ways & would highly recommend them to anyone overwhelmed in debt!
FDR works but only if you let it. You simply can't just not pay them & have them work for you like that. You have to be willing to trust them, pay them, & be willing to make sacrifices in order to get rid of your credit card debt. Be like me & get a 2nd job if you have to! Just remember, nobody forced you to get in the kind of debt that you've accumulated in the first place! If you need help from companies like Freedom Debt Relief, be ready to do your part to ensure that your debts get settled.
Reviewed Aug. 11, 2017
FDR was very helpful in helping me to resolve my debts. The agents were patient and worked with me every step of the way to become debt free. Without their help I do not know what I would have done. I would recommend this agency to anyone who needs help in becoming debt free.
Reviewed Aug. 11, 2017
This Company seems to be able to help me solve my Debt Problems. Now I have to work with them to start the ball rolling. My experience with one of their reps {Tamara **} was very satisfying. She spent quite a bit of time explaining all the details about getting on board. What a charming person, very understanding, prompt and knowledgeable. Would definitely recommend to a friend.
Reviewed Aug. 11, 2017
I had a pleasant experience. Lots of information was given. Your representative was very informative. He managed to make our bad situation a little bit better. By the time we finish speaking we felt some relief and that was a good thing. We felt less stress. A weight had lifted off our shoulders.
Reviewed Aug. 11, 2017
Your Help getting my bills paid off was great. Should have done this awhile ago. It made my stress level go way down as to figure out what I was going to find money to pay everything and with having a settlement amount was great.
Reviewed Aug. 11, 2017
From the start I was in good hands. The FDR team helped me back on track. Thanks Jon ** and Vincent **. Then you put C+ on the job and I love Chris, she speaks my language. Quick, easy and to the point. My credit score has sky rocketed! You guys ROCK!
Reviewed Aug. 11, 2017
I feel very comfortable with anyone I've spoken with when getting questions answered. The paperwork when getting started has been very helpful and easy to understand. The forms to send to my creditors are very helpful. The sample of the phone conversation as to what to say when talking with them is helpful.
Reviewed Aug. 11, 2017
I think that your company is a sham. I was told that you would negotiate a lower balance for all of my accounts and lower payments. What I got was a loan with a 22% rate and the interest I'll pay them is more than if I had done it on my own. Of course my credit cards were all in default and you had me over a barrel so I had to take the loan or file bankruptcy. Oh yeah, you forgot to tell me that I would have to pay tax on the debt that was forgiven. Your company sucks and I would never recommend you to even my worst enemy. Thieves!
Hello Ms. Hughes,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2017
I had sent a final payment of $13,516.26 on 7/5/17 and you now tell me I have Graduated from the Program, but yet you still show a balance of $26.05. After charging 22.90% interest on this loan, I find it extremely difficult to accept the fact that you would have the nerve to attach a balance of this amount on a loan that had never been late in payments and make in good faith on my part, but apparently not on your part. I will do my utmost to never recommend this company to anyone.
Dear Mr. Buickus,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2017
Beginning process was a little stressful and time-consuming. Once it got into making payments things went smoothly and quick. Only complaint I have is that with the extra payments I was making they didn't apply all of that toward the final balance and close it out. I had to make a call to get that done and have the additional funds returned to me.
Reviewed Aug. 11, 2017
Working with Freedom Financial helped me accomplish my financial goals and granted me ultimate financial freedom much sooner than I would have on my own. They made each step in the process easy. They were great to work with every step of the way!
Reviewed Aug. 11, 2017
I enrolled in this program in April of 2013, I was supposed to be done by Feb 2017. In Feb, I still had 4 unresolved accounts and nothing had been done in a year. Every time I called I got a different answer about what was going on. I asked for a call from a supervisor and never got one. I have 1 account still open and my account says it'll be resolved by September, but I doubt it.
Dear Ms. OBrien,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2017
Great people to deal with. Always there to answer questions. Did what they said they'd do. Always willing to help and stayed in constant contact with me on what was going on. Everything was easy to follow along with and simple process. So glad I used them.
Reviewed Aug. 11, 2017
We were very pleased with this service. At first it seemed it would take forever but before we knew it our debts were cleared except for one debt who would not work with Freedom Debt. We ourselves made arrangements with them and paid them off. It got us out of debt and we are staying that way.
Reviewed Aug. 11, 2017
When we needed help, your company was amazing. Not only with financial needs but also emotional ones as well. Thank you. Whenever I had questions someone was available to answer them. I've learned how to manage future finances. Thank you again.
Reviewed Aug. 11, 2017
Freedom Debt Relief was a great company to work with. Always responded to all questions I have. It is a long process, patience is necessary, but they know what they are doing so when you realize the months have passed and you are free of debt.
Reviewed Aug. 11, 2017
I am in a medical hardship which ended up being caused by the Social Security Disability Income Agency who made a huge clerical error that took my veteran disabled husbands benefits away, we eventually got them back with the help of our Congressman Charles Dent. But unfortunately until then, we used up all our money to pay bills, prescriptions, food and etc. And it was too late, all the money got used up and with all the late fees and payments still needing attention put a major hurt on us and we just couldn't get out of it.
We used up all monies in our accounts plus our entire Income tax return that we will never see again. I want to you let you that the lady who assisted me Monica ** was amazing, she walked me through your process with ease and I was able to understand and if not, I asked questions which she answered and helped me. I was recommended by a friend and I would definitely recommend you to my friends going forward. I feel like a weight has been lifted off my shoulders and with your help, I will be debt free in 4 yrs. or less. Thank you for letting me now be part of your team.
Reviewed Aug. 11, 2017
Professionalism is what they do. The staff is friendly and very helpful. Never had to wait to get an answer. They helped me when I needed them. Would recommend to all my friends and family that ever get in a financial bind.
Reviewed Aug. 11, 2017
I was looking for a way to lower my payments or consolidating my debts and Freedom Debt Relief offered me the best option available to me. I am very satisfied and happy I went ahead and applied. Without FDR I would still be making high payments to high-interest debts. In other words, I am free of high debts.
Reviewed Aug. 11, 2017
I appreciate the honesty and concern my representative had with my financial situation. I was at the point where I had to choose if I would make a credit card payment or pay the mortgage instead. I could not believe that I got myself into this situation and grateful for a way to pay off bills and not go into bankruptcy. Looking forward to being debt free!
Reviewed Aug. 11, 2017
They helped me so much! Having a address and phone number that stopped the collection people from calling me relieved a lot of stress on my life. They gave us so much support and the tools to help me not over spend. Having them help get the debt settled was so great!
Reviewed Aug. 11, 2017
With the loss of my job, declining health and feeling overwhelmed with a mountain of debt, I saw a television spot explaining how Freedom Debt Relief might be a solution and so I contacted them. From the beginning, they were kind and helpful and yes they did help me see that there is a light at the end of this tunnel. I am so very thankful that my debts are being resolved.
Reviewed Aug. 11, 2017
This was a very surprising experience, It's just over a year and my debts are settled. My credit is starting to rebound again. I can't believe how fast all of this happened. Their staff is very knowledgeable and there to help.
Reviewed Aug. 11, 2017
Freedom Debt Relief provide me with excellent service every time and has been very diligent in working to resolve my debts. I never had to wait on the phone very long and the agent always have an answer for any situation that I'm dealing with. They also provide me with great suggestions.
Reviewed Aug. 11, 2017
Everything was just as they said it would be. Finally I am free of this heavy burden. This company is legitimate and I thank you for this positive outcome. Communication and tools to affect the process were user-friendly. This company was never pushy.
Reviewed Aug. 11, 2017
I just signed up as a new client with Freedom Debt Relief. As of today, I have to give everyone 5 stars for the information and sign up process. I was well informed and treated very cordial by everyone I talked with. Everyone was very professional and knowledgeable of my situation. My hopes for help have been greatly lifted.
Reviewed Aug. 11, 2017
Freedom Financial told me that they could probably settled some of my credit card debt for less than the original amount of the debt. If I remember correctly, they settled all of my credit card debt for less the original amount. I am debt free and thanks to Freedom Financial I am financially stable. I did recommend a friend and she is satisfied with your program like I told her she would be.
Reviewed Aug. 11, 2017
Freedom Financial was so easy to work with! They handled everything quickly and easily. I never had any problems. It was a smooth and painless process to getting my debt paid! All agents were kind and answered all the questions I had. Creditors quit calling me very soon after I started the program and the agents began their work. They were able to negotiate all accounts and one even discharge 100% of the debt!
Reviewed Aug. 11, 2017
Allowing Freedom Financial to help us out of our debt, was the best decision we ever made. We had no idea where to turn for help and we were going under fast. One conversation on the phone and they set us on the road to freedom. We have learned how to manage our money and have now even paid off our home 4 years ahead of schedule. If you are in trouble, make the call. You will never regret it.
Reviewed Aug. 11, 2017
We had over $100,000 of debt. Though we had never been late or missed a payment, and couldn't climb our way out, It was four years for us - and it wasn't easy - but today we are grateful that we followed through with it and finished the program. Those debts are behind us and we had considerable savings in having FDR negotiate the payments for us. There were a couple of times that issues came up, but when I called for help, it was given and if a mistake occurred, it was rectified quickly. If we had it to do over again, we would do it again with Freedom Debt Relief.
Reviewed Aug. 11, 2017
In short, I was in a financial jam. I was recently widowed and lost my late wife's income to make payments. When I learned of FDR I decided to give them a try. The representative who handled my case was kind and professional in every way. I must admit his advice to make no more payments and refer all creditor calls to FDR, that scared me. I decided to comply with all his advice, and at first it seemed nothing was happening except for my debt seemingly increasing. But FDR working on my behalf eventually paid off, when creditors began to agree to settle. The forecast of three and a half years to settle all the accounts and achieve freedom from debt, was a little off; it took less than that. Thanks, FDR, for financial freedom. My credit score is now skyrocketing. Wow!
Reviewed Aug. 11, 2017
We were having difficulty with our finances. When I called FDR to find out how to upright our warped finance. The representative let me know what can be done and how we can start redirecting this downward spiral. With lots of prayers, I followed the program, I called when I need more help and FDR Rep was there to help. And now we are on our way to Upright our finances. Thank you to all FDR people that are assisting people to correct their finances. MGB each.
Reviewed Aug. 11, 2017
My wife and I feel very fortunate to have engaged with Freedom Debt Relief to get us out from under our problem and on the right track for a better, more stable future. We were constantly kept up to date and informed as to our progress and outlook to reach the goal set for us.
Reviewed Aug. 11, 2017
Freedom Debt Relief freed me from years of worrying on how I was going to make my next credit payments. It was not difficult to get to my goal and it did not seem like it took long either. It is so simple to get started and everyone is so friendly and helpful. I truly appreciate this company and would recommend it to everyone.
Reviewed Aug. 11, 2017
For the most part I was very pleased with Freedom Financial. We were told it would take 44-48 months and we were able to finish in 44 months. The only problem we had was with Target when they issued me a summons to appear in court. Thankfully you were able to help with this so I didn't have to appear in court. People were friendly and most times very helpful answering my questions.
Reviewed Aug. 10, 2017
I cannot say enough nice things about the people and procedures at Freedom Debt Relief. It would have taken me at least 15 more years to pay off what I paid off in 3 years! Not only did they get me a much lower settlement than what I owed, I was able to finish a few months early!! Thank you so much! I tell everyone about it and would do it again but I will not be in debt like that again (hopefully)???
Reviewed Aug. 10, 2017
Jason was very pleasant. He explained every detail and ensured that I understood and was comfortable before going forward. I was impressed with the entire process and would recommend Freedom to anyone who is feeling the heavy burden of creditors at your door!
Reviewed Aug. 10, 2017
They were very good but I was told I should be paid off of all debt in 3 years. Now I'm with the company that works with Freedom and it’s going to be another 5 years so it will be 7 to 8 years till it’s paid off.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 10, 2017
The whole process was Quick and the enrollment was an easy process. It was easier than I thought. I was very nervous didn't know what to expect. However the rep was very informative and took time to explain service. I review company on BBB and they had a lot of good reviews.
Reviewed Aug. 10, 2017
When I applied, all I wanted was a loan to consolidate my debt. I had every intention of buying what I owed. This turned out to be as bad as filing bankruptcy. My credit had always been great until I got involved with Freedom Financial. I would NEVER recommend this company to anyone. With what I paid a month, I could have done it myself.
Hello Ms. Preston,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 10, 2017
Arthur ** has made this very difficult time more bearable. He has answered every question and provided me with a sense of relief in making the right decision for my circumstance. At a time when I felt there was no way to manage my financial situation, Freedom Debt Relief had an option that works for me. I am thankful for finding the answer to my biggest problem since losing my husband to cancer.
Reviewed Aug. 10, 2017
Have tried many other companies to help me with debt and finally got someone who can help like Riley!! Thanks for everything. Can't wait to be debt free and move forward with my family into more opportunities that are waiting.
Reviewed Aug. 10, 2017
I referred my sister and never received promised $. I called twice and got a different answer every time. I will not refer anyone else. I also believe the fees I had to pay were way too much. Another reason I wouldn't refer anyone to this company. Not happy.
Dear Ms. Althoff,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 10, 2017
I just recently joined Freedom but so far I have only received very professional help, everyone is friendly and know their job. Also before signing my paperwork every piece of paper was thoroughly explained by the representative before I signed. This program can really help a lot of people that would like to pay their bills without filing bankruptcy.
Reviewed Aug. 10, 2017
Wow, the team of professionals were awesome to work with! I would recommend them to anyone! They were very good at responding to any questions, extremely helpful & accurate, and helped us relieve our debt problems in a very satisfactory manner.
Reviewed Aug. 10, 2017
The worst mistake I ever made. I paid more than what I started with. Owed around 12-15k. They have you stop paying cards for a year. Running them up to 20+k after a year of settlements. Then give you a loan after paying for a year with interest that by payment total over 24k. The settlements should have been for my original debt not all late charges and interest you had me add on.
Hello Mr. Pike,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
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