Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,919 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 22, 2017
They've been very helpful. I don't have any specifics but they have handled everything very professionally. I would recommend them to friends and others. I'm feeling more financially secure since I know that all of this was in very capable hands.
Reviewed Aug. 22, 2017
My experience with Freedom was a very good one, I really enjoyed working with the customer service employees and they worked extremely hard to clear my credit card debt. I would recommend you guys to all that I know who are struggling with credit card debt. My credit score started going up in approximately 3 to 4 months after settling my credit card debt.
Reviewed Aug. 22, 2017
Freedom Debt Relief helped my husband and I get a grip on our outstanding bills and consolidate it all into one payment. Thank you so very much for all the help. It was awesome to know we had taken care of these bills, and not all the nagging calls.
Reviewed Aug. 22, 2017
The enrollment in the program was easy. The agents were always very helpful in answering questions and helping move through the steps. I was always kept informed on available programs and the dashboard was very helpful in keeping me aware of my progress. This program was very helpful to me and my family!!
Reviewed Aug. 22, 2017
Because of some uncontrollable issues arise, we reached out to Freedom Debt Relief to assist us. They were professional, VERY helpful, let us know time frames, and kept us updated all along the way through their website. I would recommend them to anyone who has come into a financial hardship to use them. Great Experience overall!
Reviewed Aug. 22, 2017
This program has been a lifesaver for my wife and I. Like most people, we got into debt. The debt was over $15,000. Freedom helped us. We pay a small payment to them. Our debts are now cleared. It has really helped our credit scores!
Reviewed Aug. 22, 2017
My FDR account was missing 2 credit card accounts. Despite 8 of the e-mails, letters and even the lawyer who I paid for with my FDR account had to get involved. 1 account was finally added when I changed over to their sister program. They told me the 2nd account was written off by the credit card company when in reality it was sold to an aggressive debt collector who came after me. The legal services go away when you transfer your account so I spent months dealing with FDR's error. I thought I researched them well but I made a HUGE mistake using them.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Freedom Financial was able to settle my debt for around half of what I owed. They set up manageable payment plan and after 4 years I was debt free. Great people and service. I would recommend them to anyone who wants to get out of credit card debt.
Reviewed Aug. 22, 2017
We are in our loan payment stages and are satisfied. Thank you for all the guidance and help. We feel "relief" and have learned a lot of this experience. We recommend Freedom Debt Relief to anyone out there looking for help with getting your finances back in order.
Reviewed Aug. 22, 2017
Was lied to and staff were completely incompetent. I had to do the work and correct things that went wrong. People were not communicating in the organization. Would have been in better shape without it. Hugely disappointed and scammed. My life would be better without you.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I would not be where I am today had it not been for Freedom Debt Relief. They made the process easy and affordable and worked with me every step of the way. I never had a problem or issue that was not promptly resolved with just a phone call. Thank you so much!
Reviewed Aug. 22, 2017
After I paid my debt US Educational continued to draw their $59.00 out of my bank account. I cannot believe they did that after my debt was paid. What a scam. I would never use you again. They should have stopped taking from my account.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I found the FDR very easy to work with on my financial issues. The initial counselor was very understanding and supportive and while I was not able to get a consolidation loan initially, helped me through the process. After a few months I did qualify for consolidation which greatly relieved the stress of dealing with creditors.
Reviewed Aug. 22, 2017
I'm not satisfied. I'm paying more money now than when I was with Freedom. Should have stayed where I was. The loan was more than it was quoted for. I would have done better just paying my credit myself like I was. My credit is bad. It was good before I got into both programs. I would never do this again and I wouldn't recommend it to anyone to do this.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
My experience was great because they helped me to get my creditors off my back. The people at customer service were very kind but always were my needs met. I had put money to pay off and my needs were not met. This was just a little annoying. But overall they were fine.
Reviewed Aug. 22, 2017
I was not able to delete an account even though FDR was not able to include it with my debt consolidation. It was a LARGE amount and it cost me a lot, even though nothing could be done with it. It is also now costing me on my taxes as well!!! They save you money in the beginning, but you still pay for it in the end! Might as well try and pay it off yourself.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Never felt like they looked out for my best interest. Didn't explain how the reduced amount was going to eaten up by the commission so ended up paying about the same amount in debt and ruined my credit for years to come. I suggest you work directly with your creditors and skip working Freedom Debt Relief.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I was financially ignorant as a result became extremely in debt. It was a frustrating experience. I felt that there was no way out of my debt. Until I called Freedom; they helped me step by step with my debt. Thank you Freedom!
Reviewed Aug. 22, 2017
I had to hound customer service when enough money was in my account to start the negotiation process. I was transferred to three different folks to work my account - outside of customer service. I had to personally negotiate several of the deals myself because the creditor wouldn't work with Freedom Financial. I was then towards the end offered a personal loan based on my stellar record with Freedom Financial and that was nightmarish from the fact that after the entire process was done, it seemed like I paid more than what I owed and I couldn't reconcile that my balance wasn't applied to the loan and then the interest calculated based on what was left to pay. Overall if you're considering doing this - do it only because it's the last resort. Try negotiating with creditors yourself and take out a personal loan at a lower interest.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Need to explain what is being done in plain English. Had a hard time determining what you had completed and how much you negotiated down. I owed about $23,000 and I am still, over one year later, paying back most of what I owed. I still have over 36 months to go. Thought I would be farther along than I am by now.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I'm happy to have the debts settled, but wish I had known the negotiations would take so long. FDR also somehow wrapped an account into the program that I didn't authorize them to change (a business account) and that caused big problems.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
This was such an easy program and everyone I came in contact with were very helpful and pleasant. They kept in contact and informed me when each account was almost finished. They answered all my questions without hesitation or putting me on hold. It was a great experience and I would recommend it to anyone who needs help.

Reviewed Aug. 22, 2017
I found that the fees were higher than expected -- misled there, was hounded by creditors and then when my credit was completely and utterly destroyed they offered to make all the bad go away if only I would enroll in a loan from the other side of their business Consolidation +. My choice but...
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I had some questions about not receiving emails regarding my monthly balance, but those were resolved when I talked to customer service last week. I still struggle at times with my finances, since my husband has Alzheimer's, money is tight. I do not, I repeat do not have the Credit Card debt that I was drowning in and for that I'm grateful to Freedom Debt Relief.
Reviewed Aug. 22, 2017
Our experience with Freedom Financial Debt Relief was easy and amazing. We have our finances under control and could not have done that without the help of FFDR. I would recommend them to anyone who got themselves in a bit of trouble and needed help seeing their way out.
Reviewed Aug. 22, 2017
I went through a divorce 4 years ago which left me in a horrible financial bind. After researching the best solution Freedom Financial was recommended. Everything I read had been true. Excellent customer service, complete follow through on everything they recommended. If you are apprehensive, don't be. They are what they say they are. Thank you!
Reviewed Aug. 22, 2017
Awesome results and the staff was very cooperative when needing to make changes. My only negative comment would be at the end of the process, negotiations seemed to fall off and take longer. I had to consistently push to get them done.
Reviewed Aug. 22, 2017
I was really in a bind when I called FDR. I had basically used up my 401k trying to pay off my debt, and was running out of options. They helped me tremendously by negotiating greatly reduced amounts from the debtors, and made the payments pretty affordable. If you get into similar trouble as I had, these are the right people to call.
Reviewed Aug. 22, 2017
I decided to give FDR a try and I couldn't have made a better decision. I was very please with the accomplishments that were made through FDR. I would not be where I am today with the help of FDR. Thank you so much.
Reviewed Aug. 22, 2017
I had a great experience with Freedom Debt Relief. Is really a good program to get out of debt so I recommend it to every one that needs to get out of debt. They have good service, good personnel. It is recommendable.
Reviewed Aug. 22, 2017
I am happy with my debt being resolved but one of the main and only reason I chose this company is they guaranteed to help me rebuild my credit after my debt was resolved. However this has NOT been the case. I have asked many times for help on this and gotten no answers. It's very disappointing because although my debt is paid off I have horrible credit and not sure what to do to repair it. I thought this was a part of your program I paid for.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I would probably have tried to go this another way in hindsight since now this is on my credit score for 7 Years. Yes it is nice to have all in one bill but now I am paying for it in the long run with 7 years on my credit.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I asked them to help me clear my credit cards, they did that. My credit is on the way to 'excellent' status and it only took a couple of years to fix what could very well have been an endless nightmare of bill collectors. The dings on my credit report are starting to fall off and I couldn't be happier.
Reviewed Aug. 22, 2017
They never disclosed that they were commissioned on the total amount NOT the amount settled for. Also I was not made aware I could settle ANY debt on my own. Also you are not assigned 1 rep, it is whoever answers the phone helps you. Other than those few things it was helpful.
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
You guys are crooks. I would never recommend your crap service. You straight up lie to the customers and when we find out about the lie you stick up for it. Never will I do business with people like you where you bait and switch people for your own personal benefit.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Do not like the way they handle the 1099 tax forms after they get a credit card handled for you... I got some in the mail and from them thru email - I wish they would either have the credit card companies send them the email of 1099 or have ALL the companies mail them...
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I had tried multiple times to work with my creditors to no avail. I was having to care for my mother who was diagnosed with ALS along with having to help pay her bills. No one would help me out. My only choice was Freedom Debt Relief. My credit suffered in the beginning, but now it is up over 675 and I am in a much better place.
Reviewed Aug. 22, 2017
I did not know I would be getting tax forms on the debt that was dismissed, after I had already filed my taxes, and I kept getting them. It was very disheartening, to know I have to file those after I had already filed my taxes. Freedom has not been the easiest to work with.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
This program gave us a fresh start and we're forever thankful! They're open and honest with the whole process and they support you the whole way! They tell you what you expect and always follow-up with calls to check on you! The hardest part is the creditors calling you when you first stop making payments and then making deals with them but you get do much support and you get through it.
Reviewed Aug. 22, 2017
I was to the point I could not keep my head above ground. The more I thought my husband was getting ahead the more we were sinking. We were calling the credit card companies to see if they could help us and the only thing they wanted was more money. We are both happy with the decision we have made. We were going to file Bankruptcy, but we did not want to lose anything. After this NO MORE CREDIT CARDS.
Reviewed Aug. 22, 2017
Absolutely one of the best I have ever worked with, extremely helpful in my time of need. Understanding and would highly recommend this company. This company took me from extremely depressed to feeling wonderful. Don't be fooled, it is a big decision but well worth the effort.
Reviewed Aug. 22, 2017
Everything went so smoothly and Michael was very helpful with all my debt relief questions. He explained everything so well. I don't know what I would do If I hadn't applied and was able to get the help I needed. If I hadn't found this program I would not have been able to manage my bills and be able to continue seeing my doctors especially with up coming surgery.
Reviewed Aug. 22, 2017
I got my debt resolved in about 3 yrs. And I am very happy with the outcome. I never had any issues at all and very hassle free on my part. Totally trusted everyone that help me resolve my debt. So glad I used Freedom Debt Relief to help me to reduce my debt.
Reviewed Aug. 22, 2017
Overall, a good experience. From start, to follow ups, to finish. Pleasant, informative personnel. It has provided me with the opportunity to recover from past debt, and move on forward to new opportunities in life. I have also recommended FDR to others, with the same results.
Reviewed Aug. 22, 2017
I was surprised (and almost nervous) that Jeff called me immediately after I began filling out the online form to see what Freedom Debt Relief might be able to do for me. I was not necessarily feeling ready to sign up that day, but Jeff's approach on the phone was reassuring. I have been wanting to take this step for a long time but was afraid to follow through, but thanks to Jeff (and a recommendation from my sister, who is currently working through debt relief with Freedom) I found the courage to do it.
Reviewed Aug. 22, 2017
I'm very pleased with my experience with Freedom Debt Relief. They were very helpful and seemed to genuinely want to help. Sherry was super nice and very helpful. It is going to be wonderful to finally be debt free! =) Thanks again so much for all your help!
Reviewed Aug. 22, 2017
I thought this process would be quicker. I feel like I'll never see the end. However people I've spoken to gave me respect and support I needed through this stressful time. I thought settlements would happen faster. I wish I had more support for my falling credit score.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Angeleah was lovely and patient and very helpful. She made the whole process less scary and was very careful to answer my questions. I am still a bit frightened by my own debt but Angeleah gave me the confidence to believe I could take charge of my future. I will be calling her for any questions I have!
Reviewed Aug. 22, 2017
From the beginning everything went smooth. Whitney ** was my first contact, and she has been very professional from the first time we spoke. Whenever I call or email her she respond right away. Freedom I'm very happy and relieved that I choose you guys to handle my debt situation. Thanks to you guys, especially Whitney.
Reviewed Aug. 22, 2017
The application process didn't take so long. I got a 2 days quick response. I'm so happy that Irene ** helped me through. She was patient and helpful to me. Thank you for the Underwriter that approved my application to Freedom Financial.
Reviewed Aug. 22, 2017
Thank you for Thomas as an employee for your company. He was helpful, polite, and efficient with helping me make a wise decision. Saving money is always a good thing, and I will be able to save thousands with this program. Thank you again.
Reviewed Aug. 22, 2017
I'm extremely happy that I chose to work with Freedom Debt Relief. I was introduced to the program through Jon and Neil, both of whom were helpful and empathetic. My stress concerning my debt has been greatly reduced, and for the first time, I can see the light at the proverbial tunnel.
Reviewed Aug. 22, 2017
So nice and friendly! Very helpful and understanding! Easy to enroll and get the help that you need to get out of debt! Gillan ** was very kind and patient and helpful. Would recommend to family and friends. So happy that I called and checked into this program.
Reviewed Aug. 22, 2017
Very Helpful, sometimes felt I had to follow up on my end vs having them inform me of my status. My initial agent on day one told me he was my Quarterback. Once I was approved for relief I never heard from the guy again, I was forwarded to a customer service agent each time I called and asked for him. Not the Quarterback I'd imagined.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Anthony was so helpful in helping me and I appreciate him so much! I have been so worried about paying off my debt and now I feel like a big weight has been lifted off me. The whole process was so easy and the people were so helpful and I would recommend it to anyone that wants to be debt free.
Reviewed Aug. 22, 2017
It was easy to enroll into the program. Everything was done for me with only a little data needed. I would recommend their service to others. The agent on the phone was friendly and helpful. He provided a high level of service and care to my needs.
Reviewed Aug. 21, 2017
Jennifer **, was so helpful to me and the situation I was in... I would recommend her anytime and if and when I think I need her expertise I will callback and make an appointment... Great idea and helpful... She sure knows her business!! Thanks!! I'd recommend Freedom Debt Relief to any of my family and friends. Thanks a lot for all the information and having to deal with me that's a lot.
Reviewed Aug. 21, 2017
I want to thank everyone for the help they gave me, every time I have a question they would answer it right away. I never had to wait. Their staff are always very courteous and they have given me peace of mind. It was the best decision I have made. It's such a relief knowing my debt will come to an end. I am so glad I made the decision for Freedom to help me. I would recommend Freedom to anyone, they are the best. Thank you so much for helping me.
Reviewed Aug. 21, 2017
Zachary was very helpful, friendly and knowledgeable! I was able to get everything done in one day in less than an hour. He made the whole process super easy and painless. I am looking forward to getting all of this debt paid off. Thank you for all of your help!
Reviewed Aug. 21, 2017
Rebecca was kind and service level was superb. I had several changes and she rolled with all of my indecisiveness. I truly appreciate her helpfulness with answering all of my questions. She returned my calls on time and always made the calls on time when we scheduled. Thank you for all she did.
Reviewed Aug. 21, 2017
We are in worse financial condition now than when we signed up with Freedom Debt Relief. We are very close to having to file bankruptcy, which is what we were trying to avoid when we went to Freedom Debt Relief. We are very disappointed in our results.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2017
First of all, I was put at ease when they said that this is not debt consolidation. I owe over $25,000, when I am finished I am paying almost half of this. Best of all I do not have the creditors calling me. I changed my contact info as soon as I signed on. FDR spoke to me in terms I could understand and their approach made sense to me. Sure my credit score is going to take a hit, but it was hit hard due to the fact I had over extended my credit limit and I could not see me being able to pay enough over the next 3-4 years to make an impact to the plus side of my score. I recommend to at least hear them out. I believe it will make sense to you too.
Reviewed Aug. 21, 2017
I am very pleased with the service that I have received already. Being able to talk to someone and figuring out what might work best for me in my current situation to help take care of my past finances has been a weight off of my shoulders. Everything has been explained very clearly and the line of communication is wide open. I have just begun this journey but I have no doubt that I will be better off in the end than where I began.
Reviewed Aug. 21, 2017
Thank you. I look forward in reaching my goals and accomplish my debt. Also to recommend some friends and family. To the program. The experience I had with the agent that helped me out was very nice and understand about my situation. Thank you Todd for your help. Look forward to working with you.
Reviewed Aug. 21, 2017
I was very nervous about providing financial information via phone but all appears to be in the up and up. Looking forward to the relief from financial stress and restoring my credit standing. My hope is to resolve this debt in much less than the contracted 48 months.
Reviewed Aug. 21, 2017
I went through a very difficult time. Everyone at Freedom was very understanding. My complicated accounts got positive results and I was happy. The difficult accounts were handled with persistence and NLLG worked hard and got them settled. Thank you.
Reviewed Aug. 21, 2017
My experience with Freedom Debt Relief was very successful. They fully prepared for the program and how to handle creditors. Within 3 years we were debt free and our credit score went from very poor to good. I recommend using them to help those of us that have situations that cause us to fall behind. Very positive experience.
Reviewed Aug. 21, 2017
This was the best move I've ever done when dealt a bad hand in life, Freedom Debt Relief is just that! Relief from a bad situation! I did not want to go bankrupt and working with this group was great! Thank you FDR!
Reviewed Aug. 21, 2017
Shane is a very helpful person. He explained everything I needed to know plus, he verified and made sure all my informations are correct. The respond time for getting back to was so professional and prompt. I never once felt intimidated when talking to him. Shane ** is an excellent asset for the company. Thanks again.
Reviewed Aug. 21, 2017
The staff have been kind, honest and helpful. The stress of being in over your head doesn't have to be done on your own. Get help. It will get you back on the right path to financial freedom and debt free. The staff does not hound you with phone calls and their online center is very easy to use.
Reviewed Aug. 21, 2017
Betsy has been NOTHING short of OUTSTANDING! Absolutely superb customer service skills! Betsy was very sympathetic to my situation, claiming that "sometimes bad things happen to good people". Nothing could be truer. With a string of bad luck, I have been blessed to have come across paths with Betsy. She assured me that I was in good hands and all would be handled. I appreciate you, Betsy!
Reviewed Aug. 21, 2017
They would have more stars if they more correctly set my expectations. The program is working out though. My expectations were to have just about everything negotiated in three months. Only one account has been negotiated so far and it took longer than three months.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2017
Mike explained everything to me clearly. He was very polite and understanding. I would recommend this to friends. He understood my circumstances and helped me. He went over the forms with me before I signed them. Explained everything to me.
Reviewed Aug. 21, 2017
So far so good. I hope that you will be contacting my debtors soon to make a settlement. Your support has been a exceptional. The communication has been thorough and timely and it is so good to have a consistent message and back-up during this trying time. Thank you.
Reviewed Aug. 21, 2017
I seem to have this process going okay. One of nine accounts have offered and I accepted but I would like a more detailed list of charges and activity on the bank account associated with FDR. The balances make no sense to me and I haven't found a report this satisfies all charges. Another issue to me is I don't seem to have a go to person that I can communicate with that shows a little more personal knowledge of how my plan is going. I guess it is working. My credit score has plummeted over 200 points in 3 months. I hope it is worth it.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2017
I was skeptical requesting help but after speaking with your representatives, they made me feel comfortable. Helping me understand how this program will benefit me and how the process was explained in detail made me feel at ease knowing there is light at the end of the tunnel. Looking forward to becoming debt free and getting my credit back on track.
Reviewed Aug. 21, 2017
I was very nervous about this whole process to begin with and thought it would be much more painful and tedious than it actually has been. Freedom Debt Relief has been there every step of the way and made this once terrifying process a piece of cake! I am pleased with the progress this far and am looking forward to being debt free!
Reviewed Aug. 21, 2017
The representative was so knowledgeable and very understanding. I appreciate her encouraging words in resolving my debt. You have an awesome employee. I enjoyed my phone conversation and glad all was simple to fill out because of Sherry. Thanks to Sherry she will make your company shine.
Reviewed Aug. 21, 2017
My initial conversation was with Dianna ** of American Financial. She was very convincing, knowledgeable with excellent details of what I'm enrolling to, the why's and how's of Freedom Debt Relief. She explained thoroughly the benefits of being enrolled in particular the legal protection. I also want to mention the professionalism of the staff whenever I have issue. This comes with my profound thanks and I'm looking forward for a smooth sailing till graduation.
Reviewed Aug. 21, 2017
We are glad we found this and completed the program, it feels so great to not have credit card debt. Such a relief off our shoulders. All the stuff that FDR has done to resolve our credit and work with us was tremendous help. Thank you.
Reviewed Aug. 20, 2017
They are very nice and helpful! Very good informal! Very quick in responding! Very respectable and good customer service! I will recommend this company to everyone! Thank you so much for everything you do! You are very awesome! Love your service!
Reviewed Aug. 20, 2017
The road to my freedom was easy and painless. Make one low payment (lower than if I had paid each debt individually) each month. Sit back and watch the debt melt away. Get a lot of encouragement and support along the way. The experience was absolutely wonderful. Thanks to the entire team!!! I have already told all of my friends about it.
Reviewed Aug. 20, 2017
Freedom Debt Relief is a legitimate solution to debt problems. I had several thousand dollars in credit card debt and was able to settle these debts for a fraction of what I owed. FDR was upfront about what to expect from collection agencies and their tactics to get you to pay. I am by nature a skeptical person but Freedom Debt Relief delivered on what they promised. If I had questions or needed to be reassured there was always a friendly voice just a call away. Thank You Freedom Debt Relief.
Reviewed Aug. 20, 2017
So far they have been very supportive and always available to answer your questions. You can any day of the week and someone is there for you. They are patient and how to reassure you during this stressful time of your life. The packet is very helpful and has all the forms you need.
Reviewed Aug. 20, 2017
I was well informed about the program, i.e. what I could expect, what was required of me, and the fee which had to be paid, etc. The individual I spoke with, was very informative, professional, kind, and explained every question I had regarding the program. As well, as letting me know, I could reach out to her anytime, if I had any questions. She also told me I could cancel the program at any time, or pay more than the amount I signed up to pay each month, in order to pay off my accounts sooner. Loved her!
Reviewed Aug. 20, 2017
I am so very happy with my experience with Freedom. They have taken such a load off my mind on how to pay off my debt. They have given me such easy tools to follow to help guide me through the process. Everyone who I have talked to with Freedom has been very helpful and understanding with my situation and explain any question I have thoroughly.
Reviewed Aug. 20, 2017
I am not dissatisfied, but not thrilled either. I keep getting reports that everything is in progress, but I still get bills from the credit card companies, and I have no idea who is talking to whom. I would like to know when these creditors were contacted, what was said. I feel left out of this whole process and I'm not really comfortable with this.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2017
It take time but it works. Freedom has cleaned up one of my loans already. I wish I could have more money to give them to make it faster. However if I had more I would not be in the financial state I am in. They are always there if I need to talk to someone, and they keep in touch with me with the progress they are making.
Reviewed Aug. 20, 2017
I thought John ** was very helpful. He always followed up when he said he would and was always available to answer my questions. This is not an easy decision to make and Jon made it easier. I am still doubtful on how easy this process will continue to be but am hopeful that it is as easy and smooth as they claim.
Reviewed Aug. 20, 2017
My experience has been great, Scott was great with communication and broke everything down and answered all questions. I will recommend to others who have the same issues I was having. It is a big relief when there is a light at the end of the tunnel.
Reviewed Aug. 20, 2017
I am so grateful for Freedom Debt Relief for all of the hard work they did for me in reducing my debt. If it was not for the wonderful staff they had I would still be drowning in credit card debt. I would not see the end until I was 80 year old. From the very first person I talked to Davinae **, Precious **, Corie **, Ynez Isabella **, and Sonia **. I would like to thank you for being so supportive and so much help. Thank You.
Reviewed Aug. 20, 2017
2 of the credit cards have been taken care of and that is awesome. I feel confident that the others will be taken care of as well. I would recommend this site to a friend and family too. It feels great that so far it’s going smoothly. My credit score keeps going up and down but I know once this gets further resolved It will get better and better. Thank you.
Reviewed Aug. 20, 2017
Freedom Debt Relief has shown me the path to being debt free. I'm so glad that I found a program that is totally sincere about helping people, when in need of true guidance. One must also be willing to truly commit to being debt free. The crew at FDR, are courteous and straightforward, and very professional. Keep up the outstanding work people.
Reviewed Aug. 20, 2017
I want to thank all of you for the work and trying to deal with my creditors. My experience in knowing what it means to not be in this situation. We understand what you have done for us. We are so happy that we dont have to worry about our debts. I have friends that asked how we did it and I told them it's Freedom Debt Relief work with my creditors. They should call you and asked for information on their debts. Thanks for everything.
Reviewed Aug. 20, 2017
I was put at ease with our decision to join the program. Our representative explained the process, was available to call at any time, and worked with our schedule to ensure we were properly informed and enrolled. I'm excited to begin this chapter and get this weight off our shoulders. Thank you!
Reviewed Aug. 19, 2017
I had an amazing guy walk me through my options. His name is Bob **. He took A big weight off my shoulders and made me feel confident again that I can and will get through this and be ok again. I am going to do my best to do as I am told by him and see the silver lining again.
Reviewed Aug. 19, 2017
The staff was always professional and patient. It was a stressful process waiting for the debts to be paid off, the staff at Freedom was always reassuring and answered any questions or concerns had. My debts were all resolved and short time just as they promised. I now have an excellent rating.
Reviewed Aug. 19, 2017
My experience today with Dan and Michelle brought so much relief. I have been dealing with a difficult debt situation for years and both were very helpful and reassuring. I feel confident and hopeful that this program will work for me and I can wait for the day I will be living debt free.
Reviewed Aug. 19, 2017
I don't know if this is working, I was charged 34 dollars from my one of the credit cards for not paying. That is my chase credit card, I thought the company is negotiating with this credit cards to lower down my credits. I was charged for 400 dollars plus.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2017
I spoke to Jennifer today about my debt relief. I was a bit worried about the whole process but after speaking with her I felt more comfortable and was able to sign up for the program and get the help I needed for getting out of debt. Thank you Jennifer. You were very professional and easy to speak with. Great customer service. I will definitely refer this service.
Reviewed Aug. 19, 2017
My experience with FDR couldn't be better. All the information I needed was presented in a smart, easy-to-understand manner, and a structured settlement for one of my debts was reached within the first month, with a savings of approximately 60%.
Reviewed Aug. 19, 2017
I am so happy that I did this - seemed like a large task at the time and it did take years to accomplish - but when I was finished it felt great! My credit score came back fairly quickly and I am debt free now except for my mortgage. Thank You for helping me.
Reviewed Aug. 19, 2017
Customer service. The most helpful, courteous and professional customer service I have ever dealt with with any company. Five-star customer service. I am almost blind in the representatives with your organization have walked me through the program completely. I feel confident this is The best debt relief program available.
Reviewed Aug. 19, 2017
Everyone associated with Freedom Debt Relief was always very professional and considerate. I had no problems. When I was having a difficult time making a payment, they were able to defer it. This only happened a couple of times. We recently refinanced and was able to pay off our debt.
Reviewed Aug. 19, 2017
Very reasonable and very understanding very helpful to working through my creditors. Was quick at get a pay off figure from the creditors. And getting them to understand what I could not do. Nice to work with all of your people that call me or e mail me. Thank you very much help me understand.
Reviewed Aug. 19, 2017
Great opportunity to pay debt off. I would recommend this service to anyone only able to pay minimum amounts of credit card. It's been a little nerve racking with not paying on time and waiting to build up account to pay off a debt. Lots of annoying phone calls from collection people.
Reviewed Aug. 19, 2017
Freedom Debt Relief has been very upfront and reliable with me, from the initial interaction through my current stage in resolving my debts. They quickly answered all my questions, before officially signing up and through the resolution process for each creditor to the current resolution stage. My debt was significant and I would recommend their debt resolution service to anyone.
Reviewed Aug. 19, 2017
Pleasant and Patient did their job, answered my questions, let me know they were there if I need help. Quick, kept their word, called and stayed in touch. Helpful, did more than expected. Payments meet our budget. Expecting great success with this plan!
Reviewed Aug. 19, 2017
Hello to everyone at Freedom. It took me 5 months to decide to take this step after looking into Freedom's background. I wish I would have done it 5 months earlier. They are everything they say they are and do everything they say they will do. All you have do is what little they ask you to do. I never receive any calls from my collectors what a blessing. Thanks to everyone at Freedom...
Reviewed Aug. 19, 2017
This is my first account I have ever had with any debt relief. I am very please with the way you are handling my account. I will provide you with any addition information you need or anyway I can help. Thank you.
Reviewed Aug. 19, 2017
I enjoy talking to your staff, they are very polite and always answer my question in detail. My only concern is that I didn't realize the amount or the percentage I have to pay for your fee every time you settle an account. I see now that you don't try to settle until the one you settled is over. In the meantime the ones after that increases every month, plus you have you take out for your fees. I just wish I was more understanding of the process. Anyway, thank you for your help.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2017
The process was super easy and fast! Gary was very professional and helpful the whole time and helped whenever I needed. Also very accommodating to my time schedule. Would definitely recommend them to anyone who needs help with debt relief!
Reviewed Aug. 19, 2017
Excellent, very pleased, can't wait till I'm debt free. Very courteous staff. Just wish they can expedite the debt much faster. Appreciate when you can't make your monthly payments for a short time they can stop it and resume it again.
Reviewed Aug. 19, 2017
Able to get answers in a timely manner when needed. Contact by text has been valuable in having me respond in a timely manner. Only improvement or "peace of mind" is possibly an email just to know what creditor representative is working with at the time to resolve debt.
Reviewed Aug. 19, 2017
Brian has been wonderful to work with. Made me feel at ease. Always made sure to follow up with me to put me at ease. This is not a easy thing for anyone to do but thanks to Brian he was there for me. Thank you for taking time with me and going through all details.
Reviewed Aug. 19, 2017
Not happy with this decision. Many of my cards they saved me $100 or less after they take out their fees! I have had to deal with phone calls after phone calls from cc companies even though FDR says they handle the calls. I have turned in that paper so many times. Doesn't help. They have pushed my debt relief date back a year even though we haven't missed a payment. So now we are paying WAY more than when we signed up for. What so they can make more money! Not WORTH IT. :/
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2017
It has been my experience that Freedom Debt Relief is truly interested in my success. They have given detailed and accurate information as to how the process works and how to handle various situations that may arise. This has made me feel comfortable with the process. I couldn't be more satisfied.
Reviewed Aug. 19, 2017
Excellent Service. Thanks. Will recommend your services to others. I don't know what to send further. The time your staff spent with was excellent. I am happy with your program to get out of debt. Thanks a million with your staff for everything you made possible for my life to be out of debt.
Reviewed Aug. 19, 2017
I was pleased that one of my accounts had been approached so early and that an agreement to reduce my debt was settled quickly. I wish I would have used your service much earlier. I have not been contacted by any of my listed accounts.
Reviewed Aug. 19, 2017
It took 5 attempts to Freedom to mail me another welcome pack. Page 9 was filled in wrong and no matter what I did it never showed up. On my final try it did come and a sweet lady in Arizona completed this task, and she knows that I am happy now.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2017
I initially inquired about a personal loan. I truly knew it was just another "bandaid." Right from the start Pam was kind, knowledgeable and straight forward. I truly felt she had my best interest at heart. She immediately put me at ease with my decision, as I expressed to her I was most concerned of the impact this modification would have on my FICO score. Pam was genuine and treated me like I was her only priority. Thanks again Pam!!! YOU ARE ONE IN A MILLION!!!
Reviewed Aug. 19, 2017
I am very happy with the communication between Freedom Debt Relief and myself. They keep me informed as to what I need to do next. They are doing a great job in negotiating with my creditors. I highly recommend their program.
Reviewed Aug. 19, 2017
Freedom has given me peace of mind knowing I can relax and not be pressured by my debt collectors. They've supplied me with the necessary information so I can reach out to my creditors and stop the harassment. It was easy and very explained in the handbook they sent out to me.
Reviewed Aug. 19, 2017
Since entering this program over a year ago I have experienced nothing but the best. The original guy who spoke with me and handled my case explained the entire process exactly as it unfolded. I followed all the directions and it was a seamless process. I've since referred a few people to this program and would do it all over again if needed.
Reviewed Aug. 18, 2017
I'm student and single mom with 2. I was drowning my debt because my family was dying. When I saw the Freedom on my Facebook site I called the number and one of the very patient and polite employee I forgot the name he gave me advice and he work with my situation. So far I'm great and I'm graduating my degree without stress of paying my debt. Thank you for helping me and I really appreciate it. My dream comes true because of you.
Reviewed Aug. 18, 2017
I have been satisfied so far with the help I am receiving from Freedom. This has been a very uncomfortable experience but they have been supportive and reassuring in all their contacts with me and helped me through this process. I have confidence that they will continuing their support through the end of this.
Reviewed Aug. 18, 2017
Would highly recommend. Very easy to deal with, pleasant and understanding. Made the process of enrollment very easy to complete. Person I dealt with was always easy to get a hold of when I would miss his calls. Was very impressed with the way my account set up process was handled.
Reviewed Aug. 18, 2017
The representative I had was very knowledgeable and professional but yet friendly. I would recommend working with Rafel who made me feel comfortable with my decision to get out of debt this way. I was kept informed of what was happening every step of the way. I never felt pressured at any point during the process. I would highly recommend for anyone to go this way before filing for bankruptcy.
Reviewed Aug. 18, 2017
Mr. Elijah ** was kind, patient, very knowledgeable, and helpful in every way. If I could give him 1,000 stars I would. Thank you so much! I wish you the best in all that is great in life. Miss Margaret ** was also very kind, helpful, and just was an all around pleasant person. It was wonderful working with both of them. Thank you!!
Reviewed Aug. 18, 2017
He was wonderful and good too in helping me get to where I am going in life. I look forward to working with him. Are you guys? I am 100.00 percent committed for this program. I love the respond I got for being a good man in life. I have a good outlook in life and this is going to help me get there. Thank you.
Reviewed Aug. 18, 2017
Freedom Debt Relief has successful negotiated to have one of my debt reduced and closed. That leave me with 4 more to go. I put full trust in the agency knowing the agency will take care of my debt and I will soon be on my way to financial FREEDOM. I highly recommend this agency if you are deeply in debt trouble. All it take is to picked up the phone and call. The customer service is extremely pleasant.
Reviewed Aug. 18, 2017
They are a great help. I only wish I understood the bank account transactions for paying the lenders better, but I'll be calling to ask questions as soon as I have the free time, otherwise everything is fairly simple to understand and learn.
Reviewed Aug. 18, 2017
Terrell was awesome. I was so stressed out about paying off these credit cards and when he spoke to me and told me the plan I was so relieved! The debt relief program has helped me so much with being able to save and pay off the debt at the same time. Thank you so much for your help! I would definitely recommend this program to my friends who also need help.
Reviewed Aug. 18, 2017
Granted my husband and I have just begun working with Freedom Debt Relief, we are comfortable thus far. Alex ** is really nice and very helpful. He has always returned our calls and is thorough in answering our questions and addressing our concerns.
Reviewed Aug. 18, 2017
FDR helped me get out of debt in just under 4 years. Thanks to them I am debt free and living a lot more comfortably! Thank you so much for helping get back on the right track and being able to put more of my income into more than just paying off high interest rates while trying to stay afloat.
Reviewed Aug. 18, 2017
Was told when I started the program it would take 44 months. I never missed a payment. In 44 months I paid $22000, plus what I have paid the extra year. When I call, I feel like I'm getting the runaround and it's being dragged out for too long. Some of the associates that I speak with are rude.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2017
For the most part I am happy with the service and the debt reduction that will take place over my current debt situation. I did apply for a consolidation loan which was recommended to become a debt relief program. My biggest concern is the effect on my credit score, I inquired about the late payment reporting on my credit report in which I was told that most late payments get taken off your report after several months which is true, but what they did not tell me was that the late payments would appear on my credit report for as long as the program was in place, which in my situation is 48 months. My credit score has suffered significantly already only after 4 months into the program. 4 months down, 48 months to go.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2017
So far everyone has been great. However I just got started. Look forward to having completed the tasks I have ahead on myself. Hope I have given you guys all the info you need. Ready to get rolling on all of this.
Reviewed Aug. 18, 2017
I am happy so far with the company and what is transpiring. It is hard getting the phone calls and sometimes very frustrating when you do not know what is happening. If you call they will ease your mind and let you know exactly what you were fearing. Overall, very good program and exceptional people.
Reviewed Aug. 18, 2017
I wasn't very sure at first but once I got into the program and saw my progress I was very happy with the program! Everyone was very helpful! Would recommend this program to anyone that is having trouble paying off their credit cards! Thanks again.
Reviewed Aug. 18, 2017
Zack and Dillon were very helpful in helping with my problem and they were very informative. I got all my answers taken cared of in a timely fashion. They both walked me through the process and explained in detail how the company works. I'm looking forward to working with them.
Reviewed Aug. 18, 2017
Freedom is helping me with a matter that is out of my control. They have discussed everything to me about what they will be helping me with and what they intend to do. I feel very secure about the company and the people that work for Freedom Debt Relief.
Reviewed Aug. 18, 2017
I am very pleased with Freedom Debt Relief so far. I pray we build a very good relationship over the years as I transition from debts to Freedom. The customer service is great! Every time I called I was greeted and spoken to with respect. I can truly say they are concerned about my future. Thanks FDR.
Reviewed Aug. 18, 2017
The process has been very easy to navigate. FDR has been in communication and made themselves available throughout the process. I look forward to this chapter being complete and eager to see how FDR assists in rebuilding the credit which I have managed to destroy.
Reviewed Aug. 18, 2017
John is very professional and I really feel like he wants to help people. Would definitely recommend to a friend or family member! Anytime I had a question he slowed down and made sure to answer. He went over all of our different accounts and made sure all were in the package.
Reviewed Aug. 18, 2017
After taking my case FDR has worked diligently, quickly and kept me in the loop 100%. I would recommend them to anyone/everyone - they have integrity and actually you feel like they are on your side and working for you.
Reviewed Aug. 18, 2017
Robert did an excellent job. He had a ton of knowledge and skill which made it easy for me to understand and follow along with him. Overall I had a very good experience and there was good customer service. I am very happy that I can do business with you.
Reviewed Aug. 18, 2017
Everyone I have spoken with have been friendly and helpful and went above and beyond to assist me with my credit debt. They answered my questions, helped me get through some difficulty with creditors. Assisted me with my requests. Everyone I spoke with were courteous and pleasant and made me feel confident. I would recommend your program to anyone who needs to get out of debt.
Reviewed Aug. 18, 2017
This is my first experience with any debt relief company and I didn't really know what to expect. I would like more communication from you. I don't know how long it takes for some of these accounts to be settled. I only have 1 of 5 settled.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2017
I wish the process of calling our debts was quicker so they stop sending messages and stop calling everyday. I'm impressed with the customer service. Everyone is nice. Possibility of maybe having the paperwork done online to make things go quicker would be amazing!!! I hope that working with you all will help my family get back to normal once again and no more debt in our life ever again.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2017
Have been very helpful. Made me feel very safe. They got to work on my accounts right away. In a very short time one account has been settled. Anytime I go on line to check my account it is all listed and complete description of whats going on and what I can expect. Even time wise at the pace I'm on.
Reviewed Aug. 18, 2017
It was clear conversation and prompt. That call to enroll was done before the call ended. It gave me hope that I will finally settle down my debts which is making me hard up in my financial situation. I hope that my trust to FDR to settle my creditors will not fail. God bless.
Reviewed Aug. 18, 2017
It's a very good company to work with. They are very helpful and understand what you are going through. They walk you through everything. You can do everything through your computer and sign your documents. I would recommend Freedom Debt Relief to anyone having a rough time.
Reviewed Aug. 18, 2017
They have been a life saver. I didn't know what I was going to do. I couldn't sleep at night and I was so tense and on edge all the time. Anyone that has overwhelming debt should reach out to Freedom Debt Relief.
Reviewed Aug. 18, 2017
It took me a long time to decide if I should go with Freedom, but I had to do something to help myself. I'm glad I did! I spoke to a person who helps determine how much debt you have and how the company helps you to become clear of all the calls, finance charges, late fees etc. The process is done exactly how they explain it; even though I was thinking otherwise. If you are experiencing feelings of being overwhelmed give Freedom a try.
Reviewed Aug. 18, 2017
All of the people that I have dealt with at Freedom Debt Relief were courteous and very helpful and I would recommend your services to others. The whole process was quite quick and efficient. I like that if I have further questions, that you are only a phone call away for support.
Reviewed Aug. 18, 2017
I have been with Freedom Debt Relief for approximately 6 months and have been very pleased with the progress of my debt relief program. Freedom Debt Relief has already helped to come to a resolution for three out of the six of my debtors. It has been really easy and affordable! Thank you!
Reviewed Aug. 18, 2017
The person I dealt with was very helpful and understanding. I never felt like he was "looking down" on me at any time. He was very professional and I felt very good with my decision to go through with this.
Reviewed Aug. 18, 2017
He was truthful, polite and accurate so far. I am a new customer. I hope all continues as it started. Marlon did not try to make me think it was going to be a bed of roses but instead he was straightforward with me. I have followed his instructions and I really believe I will be happy with the results and I am happy I am dealing with this company.
Reviewed Aug. 18, 2017
Everyone at Freedom Debt Relief was very helpful and kept me informed about every thing that was going on. Each time a creditor was paid off they let me know. Everytime they talked to a creditor I was informed of the conversation. They explained exactly how it worked. I am very grateful to them.
Reviewed Aug. 18, 2017
I am a new customer who had doubts that there anyone that could help me. Freedom came in and had already settled one debt for me within 3 months. I am very pleased with their services. Thanks Freedom, just knowing that you are there has given me a peace of mind. Thank God for your team.
Reviewed Aug. 18, 2017
When it first started the company kept me inform on everything if a problem came up. All I have to do was to make a call and that was it.
Reviewed Aug. 18, 2017
When I called and asked the rep about the fees she explained them to me and I reiterated to make sure I understood. When the program began I was told, "No, that's not how the fees are computed... They are computed this way." Which of course was more. This was misrepresentation as far as I'm concerned.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2017
Everyone has been so very helpful and professional. I am extremely please with your service. I have received prompt service and everyone very eager to help me in answering any questions/concerns I may have. Inviting me to call or write anytime with any concerns I may have. Thank you ALL very much!
Reviewed Aug. 18, 2017
It is easy to setup. I have been in program about 6 months and already settled an account. I like the way they do the accounts and provide lawyers. They take the stress out of the equation. My wife likes it so much she signed up. Thanks to Freedom.
Reviewed Aug. 18, 2017
Except I don't think that you're really cutting my bills down; you're just asking the companies to accept my balance as it was before you told me to stop paying the credit card i.e. before February $1,885. Mid April $2,456 because of missed payments and late fees. Settle day $1885. See, no savings.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2017
I was really pleased. It was fast and simple. The person that help me was knowledgeable and was fast. They ask simple question that when you are in financial hardship you know right from the start. I will recommend to all my friends and family members. Thank you.
Reviewed Aug. 18, 2017
They were there when I was in trouble. They help with my debt and helped when companies were giving me a hard time with phone calls and letters. They also helped when I was subpoena for court due to a debt. I would not have been able to do this on my own. The staff were kind and quickly answer all my questions and handle issues quickly. The lawyer side of the program was excellent. Thank you.
Reviewed Aug. 18, 2017
With Freedom Debt Relief I was able to pay off the two credit cards I had with them a lot sooner than even they anticipated. Their negotiating skills are top notch and as a teacher and mother of two this is definitely a burden lifted.
Reviewed Aug. 18, 2017
FDR has been an excellent company to work through my debt. They are very thorough and detail oriented to be sure nothing falls through the cracks. Their communications are frequent in order to keep on top of the slightest change that might affect your debt. They are truly working with me to settle my debt in whatever method works in my best interest. I would recommend this company to anyone needing debt relief.
Reviewed Aug. 18, 2017
They were right on point. Robert ** was very patient and knowledgeable. He answered all my questions. I am happy with my decision to choose Freedom Debt Relief. Thank you guys so much for helping me. Most of all thanks to Robert **.
Reviewed Aug. 18, 2017
I was a little worried it was too good to be true. I know in the beginning my credit may take a hit but I can actually now get ahead of what I owe. Everything was explained to me in great detail to the point I knew I was in good hands. Every concern I had was answered. I feel really good about my decision.
Reviewed Aug. 18, 2017
Not sure why I did not call them sooner... professional service throughout. Give them your info and they do the rest. Amazing at how easy they made the process and how quickly I can be debt free!!! Already recommended Jacob and FDR to two other friends. Call them now!!!
Reviewed Aug. 18, 2017
The process has been as advertised. I have resolved two debts with payments so far. They do a really good job of keeping all the harassment away from you. Was promised a 250 visa if I referred a friend and he made 3 payments. Almost 5 months later and 13 payments he has made and still no visa. I convinced my friend to use the program. Whenever I call and ask about it I get "we'll call you back promises" no one keeps and the last time I called the person told me my rep lied to me. It's 6 months. Which I think is a terrible thing to do to a fellow employee. Good service but in my experience the refer the friend program is broke or just false.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2017
Signed up in December. They were able to assist me through some rough financial times and have now started negotiations on my behalf. Looking forward to being debt free in a couple of years. Always friendly on the phone, too!
Reviewed Aug. 18, 2017
I had two big debts and the interest was killing me. I got Freedom Relief and couldn't be happier. They always answer my questions and so far one account has been paid. I will never get in debt again. Now I pay cash for everything.
Reviewed Aug. 18, 2017
From the beginning I was given great information and they are all about making it work within your budget on making payments for you credits or loans. They recommend the best programs available based off of your debt amount. All but nice things to say going with Freedom Debt.
Reviewed Aug. 18, 2017
My life now has a purpose. Before I enrolled with Freedom Debt Relief, I was thousands of dollars in debt. But after a couple of years, I have to say I am glad I did it because now I am debt free, my life is now back in track and I will recommend FDR to anyone.
Reviewed Aug. 18, 2017
I am a very ordinary person who needed help. I reached out to Freedom Debt Relief. So far I am so happy. No more calls demanding money. They have answered any questions I asked and keep me updated on how everything is going.
Reviewed Aug. 18, 2017
F.D.R. provided me with a great way to resolve my debt situation. They signed me up for the debt consolidation program in a timely manner, and they got my monthly payment at an amount that I could afford to pay. If I would not have signed up for this program I may have had to pay a lot more in principal alone to my debtors and it would have taken many, many years to pay. I was headed for bankruptcy but thanks to F.D. R. I was able to avoid all that, thank you F.D.R.
Reviewed Aug. 18, 2017
The team at Freedom Debt were very kind and knowledgeable. The team understood our concerns and worked at putting our mind at ease. They answered all of our questions, informed us we could contact them with any questions or concerns we may have and assisted us with tools and resources.
Reviewed Aug. 18, 2017
Scott was awesome!!! I'm truly feel so much better after speaking to him. Thanks a lot for making me feel a lot better. This was so overwhelming. But I trust that I've made the best choice. Thanks again for everything Scott **.
Reviewed Aug. 18, 2017
I was nervous about FDR for a few months. Then came the first settlement. Within a few weeks 2 more were settled. They have settled our Chase, Capitol One, and USAA accounts and reduced our debt by $5,448. Only one account to go and I cannot wait! I would advise anyone with overwhelming debt to contact FDR immediately. Thank you!
Reviewed Aug. 18, 2017
Honest treatment and are always here to help and assist with financial plans! I always get updates on a settlement and this gives me a sense of relief that I am completing my financial goals. This program has helped me to settle most of my major debts.
Reviewed Aug. 18, 2017
Gillen was excellent to work with in regards to my financial situation. She was very understanding in with what I'm going through and was very helpful in determining what was the best solution. The process what quite easy once I was approved and I'm looking forward to being able to get back on the right track and being debt free.
Reviewed Aug. 18, 2017
It's been a comfortable experience. Good program for myself to be in. Easy set up and process to go through. Everyone I have talked with have been kind and very helpful. They have assisted in every area that has met my needs. Reply back in a quick and polite fashion. Pleased with the progress and outcome.
Reviewed Aug. 18, 2017
I was very pleased working with Jennifer **. She was very helpful setting everything up. Glad she helped me. Great Job Jennifer. She had to call me back three times and was always exactly on time. I would recommend her and Freedom Debt Relief to anyone. On my way to debt relief. Thank you.
Reviewed Aug. 18, 2017
Very scary for me in the beginning not knowing what to expect from the creditors. My phone rang all of the time, not knowing what to really tell them. I was told not to answer the phone which was very disturbing for me. Once the first acct. reached a settlement it was all good from there and I had 8 or 9 accts. So when I was told that it would be 4 years and I would be debt free I never really believed it but it was actually completed a month early... 4 years without a credit card was a blessing. I now know that I can live without it and be just fine. I just want FDR to tell the new client what to expect and to stay strong.
Reviewed Aug. 18, 2017
I was contacted by Freedom Debt Relief about my credit card debts and have found them to be true to their word. I'm very pleased with the results so far. They are very punctual with contacting me about an upcoming settlement, and the results came back very soon. I have enjoyed working with the team, they have been very friendly and professional.
Reviewed Aug. 18, 2017
I would like to Thank Jacob ** for his help getting me set up on the road to recovery with my finances, along with everyone at Freedom Debt Relief. Now I feel like I can get my affairs in order and start rebuilding my future. The tools and resources at my fingertips are wonderful.
Reviewed Aug. 18, 2017
I joined Freedom Debt Relief to help me straighten out my credit and debt issues. They were so helpful and they dealt with me as an individual and not a number. Everyone that helped me was so professional and very thorough. They explained everything and always offered their assistance. I am now debt free and my credit is much better thanks to Freedom Debt Relief. They gave me the freedom to stop worrying about my debt. I would recommend them to anyone who needs help with the debt and credit. I thank you very much for helping me achieve my goals.
Reviewed Aug. 18, 2017
I've used Freedom Debt Relief twice now, and both experiences have been awesome. Everyone is very friendly, positive, and helpful, and they treat you with respect. I was embarrassed the first time I went through the program, and the second time I felt worse, but they were never critical or judgmental. I would recommend them to everyone who has gotten behind, and feels like there is no way out.
Reviewed Aug. 18, 2017
Very helpful and understanding with my problems. The people associated with Freedom Debt Relief were very caring and made me feel like I could trust that they would help me through this trying and desperate time for me and my family. I greatly appreciate their help in this matter.
Reviewed Aug. 18, 2017
I should have done this years ago. Thanks for your help. Greatly appreciated. The process was easy to understand and the customer service was outstanding. I would definitely recommend you guys to anyone needing help. I will tell all my friends about your service.
Reviewed Aug. 18, 2017
I feel that I can be communicated with better to let me know what is going on. If I hadn't called I would not have know they were working on a bill. Also they said they were going to pay 200.00 per month for my bill but yet the account shows all the money was taken out to pay the bill. This is very confusing to me.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2017
Having to be forced into medical retirement and left with a mountain of bills elevating my blood pressure and not knowing where to turn, finding this company literally saved my life. I turned everything over to them, and they deal with the creditors and get my accounts paid off. I make my deposits and they handle the rest. I am able to get the rest I need now and the stress has gone way way down. I tell everyone I know about FDR!!
Reviewed Aug. 18, 2017
New to the program and can honestly say that I couldn't possible be any more impressed than I already am! Cory ** has been FABULOUS! Always available to answer my questions, was quick to help me out and get me started with my program, he was always there to counsel me on what's best for me and how I can gain the most out of my participation in the program and I am so optimistic and thrilled to know that I will be debt free in 2-4 years! That sure beats 16! Thank you FDR for everything and the peace of mind you have provided me, I am ever so grateful! I look forward to settlements coming in and for greater things to continue happening!
Reviewed Aug. 17, 2017
Angelica ** was very helpful and understanding. She was very patient and detailed. I'm very grateful for coming across this program. I'm excited to start off fresh and practically get a do over in my finance. Thank you guys so much!!!
Reviewed Aug. 17, 2017
Always fast and friendly. They have helped us tremendously in the short time since we've started with them. They were a blessing. They have already settled 2 of our accounts and the relief we feel is indescribable. The startup process was easy and can be done over the internet.
Reviewed Aug. 17, 2017
Had a pleasant experience joining. Computer Application is easy to use and navigate. Had all my questions answered in a timely manner. Customer representative were pleasant and polite. Answered all my questions. Looking forward working with your company in the near future. Would recommend your company to others.
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