Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed May 1, 2019
Freedom has made our lives so much less stressful! We can now breathe more! The process wasn’t too much trouble to do and handle. The representative Christine walked me through everything, was very patient and no matter the question she was extremely helpful! I’d recommend Freedom Debt Relief every time!
Thank you, Veronica, for your wonderful review! We love to hear when the program runs smoothly for our clients and to know our advocates are providing the best customer service. If you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
The company, Freedom debt relief, has been the best thing in our lives for two years now. I had two strokes and was doing so crazy things. Ex: I sent the electric company $70,000. for a $70.00 bill. Now my husband has dementia. It is rough getting old with medical problems. Thanks to Freedom I have some peace of mind.
We're happy to help you out in your time of need, Kristine! It's rewarding to know that you have the peace of mind you deserve! Should you have any questions please reach out to our Client Services department at 1 (800) 655-6303 or log on to your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Debt Relief has helped me fixed 3 debts that I had and I am very happy with what they have done. I still have a lot more to go through and I know they will help me with those. They have been very helpful throughout the whole process and I thank them very much.
We're excited we can be here for you on your journey to a debt-free future, Kevin! We're confident in your success with our program and if you have questions along the way please reach out to us! Our client services team is happy to help and they can be reached at 1 (800) 655-6303 or by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Everybody was very helpful and informative starting with Bryan ** from Liberty Lending and other folks I spoke with at Freedom Debt Relief. Thank you and I am able to get back on track with my budget and finances again! Gratefully yours, Armida.
Thank you for sharing your experience with our team, Armida! We're happy to help you get back on track with your finances and we are looking forward to your success with Freedom Debt Relief! If there is anything we can assist you with along the way, please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
I am very please with what is happening, I had no idea what would happen, just knew I had to do something. I had a conversation with a Debt Relief partner and she explained everything how and when. I made the decision and I am very pleased. I have had questions and called into Debt Relief and customer service has been great on details and explaining, which is wonderful, when I have been a bit afraid. l really appreciate all that Debt Relief is doing. Thank You Very Much!
Thank you for your feedback about your wonderful experience with our team, Valerie! We will continue to be here for you every step of the way! Should you have any questions, please don't hesitate to reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Up to this point everything that I was told has gone as planned and I have been quite pleased with the progress. I appreciate Freedom staying in touch with me and keeping me informed regularly. I have one account that has accepted Freedom's terms and I look forward to the others completing in the near future.
Thank you for providing us feedback about your experience with Freedom debt Relief so far, James! Congratulations on your first settlement and we will always keep you informed on your progress! If you need further assistance moving forward, please reach out to our Client Services department at 1 (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
I was very happy to hear one of my accounts was going to be settled, but it turned out to only be a $500 dollar difference from when I first started. It was a $5000 dollar debt when I first stopped making the payment. It was $4000 then it turns out they settled for $3500. Not a big difference. But it’s $500 I guess. Just wanted to speed things up. 3 stars out of 5.
We appreciate your honest feedback, Mario. Please keep in mind our negotiators always have your best interest in mind when it comes to settling your debt and we assure you that we always offer you the best savings possible. If you have questions about your settlement, please don't hesitate to reach out to our Client Services department at 1 (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
The response to my emails sending you info from creditors as they contact me is appreciated. The most aggressive one, you have completed a deal with. It would be nice to know what you are doing with the other accounts.
Congratulations on your settlement, Joseph! We will always reach out to you with updates if anything is ever needed on your account. Please feel free to reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com to check for updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Great company. They responded quickly and are still in the process of assisting me. They made the process quite simple and explained everything very well. I truly appreciate their assistance in helping me get out of some of my credit card debt. I recommend this company.
Thank you for your valuable feedback, Caroline! Our team is here for you at every milestone of your journey, you're on pace for financial success, keep up the great work! If you ever have questions for us along the way please reach out to our Client Services department at 1 (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
FDR has been very helpful in solving my problem. I would recommend them to anyone that is in my situation. They are easy to contact and always answer my questions. They explained everything that was happening along the way. Thank you.
The entire Freedom Debt Relief team is here for you every step of the way, Cynthia! We will continue to provide support throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Jason ** is I guess you could call him my agent. He walked me through every step of the process. He really cares about helping me with my debt issues. He’s not just my agent anymore, he’s now my Friend! I thought because my debt was so high that I was considering filing bankruptcy, but with Jason’s help I no longer have to think that way. I believe if I spent the money it is my responsibility to pay it back. So thank you Jason!!
We value your feedback about your experience with your Debt Consultant, LisaAnn! Our whole team is always here to assist you on your journey to financial freedom, keep up the great work! If you ever need anything along your journey, please don't hesitate to reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
They have been very kind and explanatory about the whole process. Always available to answer any questions I may have. Never impatient with me. Gave me information needed when I had a pesky creditor calling me at my work place. All around a great experience.
We appreciate your valuable Feedback, Monzeratt! The entire Freedom debt Relief team is here for you every step of the way and we will continue to support you to a debt-free future! Feel free to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
I needed to change the date of my first ACH payment a day before the set date. Everyone was so understanding and helpful. Date was changed without any fuzz. I already recommended this to 2 friends. One of them already sign a contract with you; and she is very pleased with the customer service and the terms of the contract.
Hello Annabella, We are happy to hear how great the process has been for you in making changes to your program. We would also like to thank you for trusting our company to recommend us to your friends. Our goal is to try and help as many people become debt free and are always happy to see clients succeed. If you ever have questions please reach out to our Client Services department or you can Chat with them on your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
I went to Freedom because I want to pay the debt I owe but couldn't without help. They were courteous and helpful, I would recommend them to anyone. The people were nice and always ask to make sure I understood.
Della, thank you so much for sharing your experience with Freedom Debt Relief. Our team wants to congratulate you on taking steps on resolving your debt. We are confident you will continue to be pleased with your results. If you have any questions or concerns our highly trained team of Client Advocates are available at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
I have had good communication thus far. There has been a couple of email questions I had that has not been replied to though. Still awaiting communication on that. But all is well for the most part, thus far. Thanks.
Our team at Freedom Debt Relief appreciates your feedback, Gregory. We strive to provide customer service excellence. We would encourage you to reach out to our Client Advocates to follow up on your emails, they can be reached at 1-800-655-6303. Thank you for allowing Freedom Debt Relief to be apart of your journey to a debt-free future!
Reviewed May 1, 2019
This is a subject all too often avoided until “life” happens. I feel FDR has me on a necessary plan to achieve financial freedom. It’s scary at first but you have to trust the process. FDR is your partner in it all.
Thank you for sharing your experience with us, Shelly. We absolutely agree! Debt can be extremely crippling especially when unexpected events arise. Freedom Debt Relief is here for you every step of the way and we are confident you will be overjoyed by the end results. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 1, 2019
This service turned out to be a good experience for me. It came at a time when I needed help. The relief from stress and wondering how I was going to manage through was lifted with the help of FDR. I would highly recommend FDR to those needed much needed financial relief in a positive manner.
Our team at Freedom Debt Relief is overjoyed to hear that we provided support through a difficult time, Rose. Thank you for your recommendation, your feedback will help others in need. If you have any questions, our Client Service team is here for you throughout your journey. They can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
It is great to have one of my bills paid and gone. It takes time, but it is hard to be patient. I wish that I had started earlier. I recommend that people don't wait until they get overwhelmed. It will work if you keep doing what is needed.
Thank you for sharing your thoughts about your Freedom Debt Relief program, Maureen. Although the program does take time, we are confident you will be ecstatic with your success! If you have questions while on your journey to financial freedom, our Client Advocates can be reached at 1-800-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed April 30, 2019
Freedom Debt Relief did a fantastic job by helping me get my debt down... they are a great company that can help anyone get it paid off by getting creditors to bring down debt by half or more as they did me... Thank you Freedom Debt Relief... Richard **.
It was absolutely our pleasure, Richard to guide you toward a brighter financial future. Thank you for sharing your personal experiences on how our service proved to be beneficial for you. It is rewarding to hear how pleased you are in our negotiation efforts. Please continue to contact our Client Services team as other questions come up. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed April 30, 2019
The young lady was very professional and answered all my questions. And she prompt about her answers then she checked to see about getting me some documents I needed. The best overall experience with the young lady and she definitely knows her job!
Reviewed April 30, 2019
I am pleased with this program. It enables me to see a future without debt problems and makes me feel like progress is being made. It can be difficult to see the light at the end of the tunnel but I know it is coming. Please let me know if I can assist in any other way to keep on top of the dashboard.
We're thrilled to know that you're pleased with your program, Rosa! We're here for you at every milestone you reach and if you have any questions along the way, please reach out to our Client Services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 30, 2019
Customer service very nice and does give all facts whether good or bad. I am a little insecure with some institutions that could legally suit me before Freedom communicates with them but other than all good. We continue to move forward.
Thank you for your positive review, Gaynel. We always have your best interest in mind and we're here for you at every step of your debt-free journey. Should you have any questions along the way, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
This has been a very good experience, working with an organization, like Freedom Debt Relief. I would recommend this company to all my friends and family. This organization has been helpful and knowledgeable about my situation and have handled it effectively.
We appreciate your glowing recommendation of Freedom Debt Relief, Carl. We want to thank you for allowing us to assist you on your journey to a debt-free future. If any of your friends or family join the program, there is a $250 dollar referral bonus just for you! For more information on the referral program, give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for being apart of Freedom Debt Relief, Carl!
Reviewed April 30, 2019
I started the debt consolidation process with another company and they stop responding and were completely unhelpful. At which point I was overwhelmed and confused. That's when a friend who used FDR advised me to reach out. Without skipping a beat FDR helped me pick up the pieces and move forward. Since then they have started to settled my debt and have made the process seamless. Any issues I have had along the way they have resolved same day. Thank you so much.
Welcome to Freedom Debt Relief, Michelle! Though we are very glad to have you aboard, we are terribly sorry to hear of the poor experience you had in the past with a debt relief program. Thank you for placing your trust in our process and allowing us the opportunity to service your financial needs. As your journey begins, please know our advocates in Client Services are just as enthused about resolving any concerns that come up along the way. Be sure to reach out to us whenever assistance is needed. We are available 7 days a week to support your debt-free journey! Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 30, 2019
This program does help consumers get back up and start a new fresh. I was satisfied and I’m sure in the future the program will find a way to work it out with credit bureaus to make an exception not tho hit consumers' fico score while enrolled in this program.
Thank you for the strong vote of confidence, Monina, and welcome to Freedom Debt Relief! We are so excited for the opportunity to guide you toward a brighter financial future. Please let us know how we can be a support system to you while you make strides toward your debt-free future. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
FDR has provided me with some peace of mind. I was struggling with my debt and just couldn’t get it under control. But working with one of the people there, they helped me with getting my debt under control and have given me some room to breathe and work with my remaining bills.
We're happy to be on your side to guide you to the brighter financial future you deserve, Linda! We're confident in the work that we do and we're looking forward to your success! If you have questions for us along the way, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
Legal summons from Synchrony - We were unaware of time requirements for you and your legal team, an entity we hadn't even heard about notifying. We are still faxing stuff, at cost, when they said they'd do nothing. We thank you for closing or negotiating all the other accounts and overall can sleep better at night because of your company's representation on our behalf. Thank you, sincerely - M. **.
We appreciate your honest feedback, Ms. Gray, and apologize for any frustration caused on our end. It is rewarding to hear we were able to successfully negotiate and settle the enrolled balances on your behalf. The greater reward is knowing our service has provided you with peace of mind regarding your finances. Please remember our Client Services team is available 7 days a week to address any other questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Original Review: April 30, 2019
The negotiations took a little longer than I expected but once they got going it went smooth. The fees should be explained in finer detail. My overall experience was very good. They answered the questions as the process moved along.
Thank you for your honest review, Ernest. We understand that our program does take some time, patience, and elbow grease, but we assure you that your hard work is worth it! We appreciate your feedback as we're always looking for ways to improve! Any time you have questions, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
I feel like I cannot catch a break. When I start to something else happens. E.g., Even though I just found out my father has cancer and this could be his last Christmas, I at least do not have to have a strain on myself constantly worrying about my unwarranted debt which was wrongly accrued to begin with due to a criminal contractor and a very poor choice in relations. Thank you for being the one entity, other than my father, to keep me grounded and hopeful and pushing forward.
Hello Jade,
Thank you for your review! We are very glad you enrolled in Freedom Debt Relief because we will continue to take control of your debt. We will support you through your graduation and we are confident you will see amazing results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
Although overall satisfaction is yet to be seen but so far they were not forthcoming with all the information necessary to make a decision educated decision, they did not tell me they collect 25% of the top for each debt they reduce, so if you owe 8,000 they're taking 2,000 plus whatever the settlement is and they take fees off of every deposit so do your homework. In addition, I was lied to about how poorly this would affect my credit score and when it would start to rebound if given all the information I may not have done this... right now I feel as though they just wanted my money but as I stated in the beginning overall satisfaction is yet to be seen.
Dear John,
We're sorry if you feel you weren't informed enough about our settlement fees. Even with your settlement fees, you are still saving and your debt is being reduced. Compare our fees to having to pay 100% of the debt + interest %. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
I have been a client of FDR for 10 months. I get prompt call service if I ring up, with solutions and needed answers. No one makes you feel low, as you might feel yourself, because debt is not where I would like to be in my life right now. This was a good solution for me. And I am grateful for the service. Thank you!
Hello Joanne,
We're so grateful for the opportunity to be able to assist you with your debt and lead you to financial freedom! We appreciate your feedback and rating. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
I have to admit, I was more than skeptical about his program, let alone their ability to understand my current needs without taking me and my vulnerable situation for their gain! I’m only a week in, but I must say the customer service is by far worth it! Although I won’t see any progress just yet, knowing someone is on my side and in this with me is very comforting. I have followed all directions as told, and having changed my contact information to the FDR contact information has helped already with the excessive phone calls. I can’t wait to see what my future holds with the help of FDR.
Our pleasure!
Reviewed April 29, 2019
I was informed that one of my two Capital One accounts was no longer being handled by Freedom Debt Relief. It was the smaller of the two accounts. I was told that it had reached the point of being no longer eligible. All ten of my accounts were paid on time through May, 2018, with the exception of Lowes Sychrony account which was due on May 25, 2018. I had gone into Freedom Debt Relief just before the payment was due and I was told not to pay it. The young lady was helpful and very kind with whom I spoke. She said she would contact her supervisor concerning the Capital One account. I had called last weekend.
Thank you, Willa, for providing detailed feedback of your recent experience. We're good about communicating with our clients if anything is needed on their account or needs to be done. We're glad we have addressed those important communications with you. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
The negotiation team negotiated my Bank of America account. When I rolled into this program I owe 3100 and some odd dollars. The negotiation team settled my account by negotiating for me therefore I ended up paying more than I unload from the beginning. Obviously I am very upset over this negotiation. The most terrible negotiating I’ve ever seen. Charles **
Dear Charles,
We apologize for any frustrations you may be experiencing regarding the settlement for your Bank of America account. Our negotiations team works hard to obtain the lowest settlements with your creditors. You may not see it but even reaching a settlement with your creditors is much better than having to pay your creditors 100% of the debt + any fees or interest that the creditor charges you. Our goal is to help you resolve your debt much faster and have you become debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
Every thing I was told about what you could do for me has come TRUE -- you people are excellent. I can't thank you enough. My wife also signed up with your group and the help is great I will be 69 in September and now I finally have some financial room to breath. Thanks for everything you are doing for my wife and me.
Kenneth, we couldn't be any happier than to be able to assist you with your debt and lead you to financial freedom! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
Since I started this program I have felt a sense of relief that someone is handling this for me. A lot less stress. I appreciate being looked after. I intend to maintain my pay schedule so the negotiations continue in a good way.
Thank you, Tammy, for trusting us to help you reach your goal to become financially free! We're thrilled to have you part of our Freedom family and we cannot wait for you to begin to see the benefits of the program and reduction to your debt! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
I am regretting making this decision. I had no idea it would take so long to negotiate settlements. The fact of not making my monthly payments is very difficult for me and then watching my credit score plummet has about put me over the edge. I've had anxiety, stress and loss of sleep over this. This truly was not the right plan for me but there is nothing I can do about it now.
Hello Tricia,
We are sorry to hear about the miscommunication regarding how the program works and accounts not being negotiated all together. Since our program is not a debt consolidation loan program we cannot negotiate with all of your creditors at the same time. We have to wait until there are enough funds in your dedicated account to be able to negotiate. Keep in mind our program is 24-48 months depending on how much debt you have enrolled. Our program will still help you become debt free much sooner than you paying your creditors on your own. We ask that you please trust us and have patience in our process to your financial freedom! Our Client Services department is available 7 days of the week and can be reached at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
I was contacted by Ed ** for a application loan on my existing debts. I listened to his presentation, and it sounded like something I might try, I tried to download my documents, no luck.. I was navigated to another site... I instructed him that NOT to use the text system as I do not have a smart phone. Again no luck, Called the Ed ** nr. and still no reply, Put a fork in me. I'm done.
Dear Gilbert,
We're so sorry to hear that you have not received any communication back from the loan consultant who assisted you. We will be certain to pass this along and make sure someone reaches out to you. We appreciate your time and patience!
Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
Jenny was great, answered all my questions, I even called her back a few times with more questions, always had time for me and listen to me. Actually I have called Customer Service a few times and always got the nicest people to help me.
Welcome to Freedom Debt Relief! We are absolutely delighted to accompany you on your debt-free journey. Thank you for complimenting our advocates in Client Services as well as your caring Debt Consultant. Please continue to contact our Client Services team as other questions come up. Remember, you can also chat with us live when logged onto your Client Dashboard. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 29, 2019
Followed instructions to the letter. Most important is to get your address changed to the FDR address and phone number. Soon no more phone calls. Had the script ready when called; worked like a charm. This amazing system works just as advertised. No fuss, no muss. Praise the Lord, and FDR.
Thank you, William, for taking time from your day to provide us with a positive review and rating! We appreciate your support! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
Freedom Debt Relief is a great option in trying to resolve your past debts. They take the time to go over a plan that will fit for your needs and give you the best chance to resolve your debts and get back on the road to financial stability.
Thank you, Isiah, for your impressive feedback! We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
Updated on 01/21/2022: This is an excellent company and true to their word. They helped me resolve all of the debt I asked them to resolve for me. I would certainly recommend them to anyone who wants his or her debt resolved! Thank you, Freedom Debt Relief!
Original Review: Great Customer service. They explained everything to me and assured me that they will be with me every step of the way. So far, so good! They will help any one who is willing to do his/her part. I would recommend them to anyone who needs their help!
Charles, we are grateful for your feedback! We truly care about our clients and helping them become debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
So far my experience has been very satisfying. I am only at the beginning of my dealings so do not have anything to report. My dealings with Tanya were very friendly and she was very helpful. My first deposit isn't due for a week. There is nothing else I can tell you at this time.
Thank you so much for your great review, Bonita! We look forward to continuing to assist you throughout your debt relief program! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
It is so much better to have one payment rather than several tiny payments going to many cc’s. In about a year now I have reduced my debts by 20% and phone calls by 99%. I am so grateful to be succeeding at repaying my debts with the help of Freedom!
Judy, we are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
The specialists were able to walk us through the entire process and were very knowledgeable, making the whole process easier than you would expect. I would highly recommend that anyone considering this process to do it as soon as possible.
Dear Stephen,
We are delighted to receive your review! We work hard to provide world-class customer service to each client to ensure you have the best possible experience! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
Very helpful! Thoroughly review my needs and offered the best solutions to resolve my issue. Patient and understanding, and helping me to stay the course. Non judgmental, just wanting to help relief the financial daily stress of worrying. I would recommend them. Thank you FDR.
Carol, we appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
Asking how the payment will work on my settlement with WalMart credit card. But customer service, explain it all to me and now I understand how the payments work. So with that said, I thank you very much for answering my questions.
Danny, we are pleased to hear your experience with our Client Services department has been positive, as they work diligently in providing world-class customer service to all of our clients. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
Easy to work with and was able to help bring down our payments. Staff was very friendly and was able to find us a way to get out of debt faster, start to rebuild our credit as well as ease the burden of our financial situation.
Thank you, Dustin, for your positive feedback! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
I was very happy that I could withdraw some money to help me out, and I have a re-start date already set. Thank you for helping me close 2 out of 3 credit cards. I have the biggest challenge ahead but I trust you will be able to pay off this last account. I have been very happy with your service.
April, it's a pleasure to be able to assist you in resolving your debt and showing you that there is a way out and becoming debt free is the way to go! Thank you for your terrific feedback! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
I have several card that I can not seem to pay off. With your help I hope to get it done. I was very impressed with the way you guys get things done and the way it was explained to me as a person who needed help.
Anthony, we appreciate your feedback and are pleased to hear you have had a great experience thus far! Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
Wow! Your exceptional team to do this so soon. I can't believe this that you were able to do this. It was so hard for us to do this but I thank God for your team for the know how to do what you do. You are blessed.
Thank you, James, for your lovely review and rating! We're so grateful for the opportunity to be able to assist you in becoming debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
I have been with Freedom Debt Relief for a year and they have helped me settle 4 credit card accounts! I couldn’t be happier with all their help! It has been a relief to get this huge debt over my head, get taken care of! I was in over my head and I finally have a sense of relief! I can finally move forward!
Thank you, Donna, for your encouraging review! We’re happy to hear about how quickly your initial accounts were settled and look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 27, 2019
My interview with the staff was refreshing. I was a little afraid at first, but the staff gave me the confidence that I can now let go of the high interest rates. I finally have cash available to use and am more aware of my spending habits. No longer needing to use credit cards.
It's our honor to help give you the peace of mind you deserve, Angela! Any time you have questions or need assistance with your account, don't hesitate to contact our helpful Client Services team! They're here for you seven days a week and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 27, 2019
I want to say that the person I dealt with on the phone was very helpful. She went the extra mile. When I enrolled I paid extra for the legal help if needed. Well I've needed it. A creditor is suing me. I was midway through processing with that firm but didn't meet their 2 day requirement. Now I am in hanging in limbo. Not sure. I will say Debt Relief has expressed a desire to help me. We shall see.
Thank you for your honest review, Clay. We can assure you that we will do our best to resolve your account going through litigation. We encourage you to reach out to our Client Services team if you have any additional questions. Client Services can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed April 27, 2019
The Freedom Debt Relief program was great assistance. Their customer service was excellent. Their dashboard excellent tool to use to how you are doing. I will definitely recommend Freedom Debt Relief to anybody who need and are fallen to hard times.
We greatly appreciate your honest review, Jorge! It's also very rewarding to know that you're utilizing your Client Dashboard! If you have questions about your account in the future, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 27, 2019
It was comforting to know that I was speaking with a knowledgeable and professional company, everyone was on the same page. My wife and I are looking forward to complete this journey and have a fresh start. Thank you all.
We're happy to be working with you to help you reach your financial goals, Michael! Our entire team is by your side to guide you to the brighter financial future you deserve! if you have any questions for us along the way, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 27, 2019
My experience was very good. I didn't realize at first that this wasn't a loan though. I was a bit nervous that this would affect my credit, but I was assured that it would soon go back up. The process was easy and painless. Everyone was very helpful and polite.
Thank you for sharing, Michelle! We're confident that as you progress through your program, you'll see a positive impact on your credit. Given a little time, patience, and elbow grease, you'll see your hard work was worth it! If you have questions about your account in the future, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 27, 2019
My debtors have not been pay yet & FDR has been taking the money out of my checking. There is no th thing else for me say except why aren't my debtor being paid??? This is very confusing and I beginning to the think I am being ripped of.
Thank you for bringing your concerns to our attention, Deborah. On average, our clients will see a settlement within the first three to six months of enrolling in the program and sometimes sooner! We're confident that if we're given a little time and patience, you'll see that your hard work is worth it. Please know that we have your best interest in mind and we're confident that you'll see success. Should you have any additional questions for us, please don't hesitate to reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed April 27, 2019
I’m extremely disappointed and upset, I was completely mislead with my debt consultant Kenneth ** who also advised I wouldn’t need my credit cards and to cut them up. Only to find out that they needed me to re-enter the credit card numbers later on. He didn’t enroll what I asked and when checking to see if it was all set. His response was, “All set.” Later to find out nothing was taken care of and having emails and calls not returned. This company in all was a waste of time and did not help my situation one bit. Once they have you enrolled. They ghost.
We're very sorry to hear that you've had a negative experience with your debt consultant, Kenneth. We hope to turn your experience around, as we're confident in the work that we do. In order to address your concerns, we will have a member of our team reach out to you. We hope to speak with you and hopefully answer any questions, concerns, or comments you have for us. We greatly appreciate your patience in the meantime. Thank you.
Reviewed April 27, 2019
I was skeptical about this company at first. But they communicated every move and made the final decision mine. I like that. Being in debt is hard enough without having a fear that the company is going to put you further in the hole. I will recommend this company to anyone needing help.
Thank you for sharing your experience with us, Kimberly! We're honored to have earned your trust and we're proud of the milestones you've reached thus far! Keep up the great work and should you have questions for us in the future, please reach out to our Client Services team! Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed April 27, 2019
So far this service has done everything they told me they would. I am very happy with how it has worked for me so far. If things keep going this good, I'll be very happy indeed. Every person I have had communications with have been very patient with me and explained every step in this process to my satisfaction.
Thank you for your wonderful review, Charles! We're delighted to hear that you've had an exceptional experience with us thus far! We're looking forward to your continued success and please reach out to us any time you have questions about your account! Give Client Services a call at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
Since I began this journey over two years ago with Freedom Debt Relief it has been nothing short of peace of mind!! I will forever be grateful for everyone that has been involved in my journey to being debt free.
It's wonderful to know that you have the peace of mind you deserve, Kelli! We're happy to be working together to help you reach your goal of becoming debt-free! If you have any questions for us along the way, please reach out to our Client Services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
I am completely unsatisfied with the progress! I am being harassed and Freedom Debt Relief Has done nothing and there is no communication! I am in a bind and I am paying your organization for your help! I do not see any progress and would like to hear from an associate that can explain the process in detail! I am talking to attorneys in order to ensure that this is not fraudulent!
Thank you for bringing your concerns to our attention, chad. It's totally natural (and smart) to be skeptical of a company that promises easy fixes. We are not that. We don't promise easy fixes. Our program requires commitment on the part of the client and it doesn't happen overnight. But it works. We're confident that you'll see success soon! Additionally, we will have a member of our team reach out to you to discuss your concerns and answer any questions you may have. In the meantime, we greatly appreciate your patience. Thank you.
Reviewed April 26, 2019
Freedom Debt Relief compassionate, user friendly and cooperative, with coming up with a strategy to negotiate a reduction in my debt. I would strongly recommend this service to a friend. I am very close to reaching my goal to finish with the program by 2019.
Thank you for your kind words, Clarence! We're proud of your phenomenal progress and we're looking forward to helping you reach your goal! Keep up the great work and please reach out to us any time you have questions about your account. Our Client Services team can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
The entire process has been super quick, from signing up to adding funds to negotiating my debt and getting them resolved. Most or all of my debt has been negotiated down to 50-60% of what I owed. It takes a huge commitment on your end to get this done, but it is 100% worth it.
Congratulations, Kristie! You are moving along your graduation path quite nicely! Great job on remaining dedicated to our process and coming so far in our program. We encourage you to continue reaching out to our advocates in Client Services with any questions about your account. Thank you for choosing Freedom Debt Relief. Here's to your financial success!
Reviewed April 26, 2019
Very professional. So blessed to have chosen this company. My credit score is rising every month. Thank you very much for all your hard work, and doing what you promised. I can honestly say this is a legitimate company and they will do what they say if you stick to your end of the bargain.
Thank you for the amazing feedback, Camille. It is absolutely our pleasure to guide you toward a debt-free future! We also appreciate you complimenting our advocates in Client Services. Our advocates are always happy to assist in anyway they can. We encourage you to continue to reach out to Client Services as other questions or concerns come up. Remember, we are available 7 days a week to support every step of your journey! Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 26, 2019
The agent, Patrick **, that handle my initial contact was forthright with his description of my situation. He was always fair and considerate. He was not brusque, or intimidating, but rather accommodating and considerate. Had he not been I would not have considered FDR as my source for debt relief.
Welcome to Freedom Debt Relief, Marjorie! We are overjoyed to have you aboard. Thank you so much for recognizing the top notch service that was provided by your Debt Consultant. We will be sure to pass on the kudos! As your journey with us begins, we would like to remind you that you can view your account details at anytime by logging onto your Client Dashboard at www.fdrclient.com. You can also choose to chat with us live if assistance is needed when logged in. We greatly appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
I have been extremely happy with Freedom Debt Relief. It has not been a negative experience at all, but rather surprised about how everything has been handled, so professional, accurate information given to me and the ability to contact Freedom Debt Relief with any concerns. I really wish I had done this earlier in my life. Thank you to everyone at Freedom Debt Relief that I have dealt with.
We're proud to be working with you, James! It's very rewarding to know how we've been able to help you and we're thrilled that you've had a phenomenal experience with us! We're looking forward to helping you achieve your financial goals and should you have questions for us along the way, please don't hesitate to contact our Client Services team. They're here to help and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
Fantastic company, would recommend to anyone! Really appreciate the job you are doing! I know that you will continue doing this until all my debts are paid. l would recommend your company to anyone that is in this situation with creditors and l know they would be in great hands!
Thank you, Thomas! You are definitely in good hands with us! We always have your best interest in mind and we're thrilled to be working with you! Keep up the great work and please reach out to us any time you have questions or need assistance with your account! Our Client Services team is available seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
Everyone at Freedom Debt is always so friendly and willing to help. They always listen and make you feel like it's not just a business but a large family trying to take care of one another. I don't know of any other business that does what they do the way that they do it.
We greatly appreciate your fantastic review, Sherrie! You're absolutely right! We care greatly for our clients and your success is rewarding to us! Don't forget that we're here for you every step of the way and any time you have questions or need assistance, please don't hesitate to reach out to our Client Services team! They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
Although I am early in the process, I appreciate the kindness and concern shown by everyone I have spoken to. All agents have been knowledgeable and have investigated my concerns and were able to give me an acceptable answer. I can breathe easier now.
Welcome to Freedom Debt Relief, Roseanne! Our team is committed to helping you resolve your debt and we're here to help you when you need us! Please continue to contact Client Services when you have questions or need assistance. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
Freedom Debt Relief have just given me so much peace of mind. They have been so helpful I would rate them excellent. And I also tell my friends and everyone who needs this kind of help to go to contact Freedom Debt Relief. Thank you so much for being there for me in my time of need.
We greatly appreciate your honest review, Virginia! We're thrilled to be working with you during a time of need! We're here for you at every step of your debt free journey and if you have any questions for us along the way, please reach out to our Client Services team! They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
Thank you for being there to help like me. I will also recommend to my family.
Thank you very much for your review of our services, Teotimo! We're happy to lend you the helping hand you deserve and we're looking forward to your success! Should you have questions about your account in the future, please feel free to reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
So far everyone has been great. We have been into mine a month, but everything has run smoothly so far. They have explained everything very well. We are waiting negotiations with my customers and then we will start paying them off as soon as I build up enough money. It is a relief to not have to worry about where I am going to get the money each month to pay them.
We're pleased to hear that your program is running smoothly thus far, Marsha! We're happy to be working with you and we're looking forward to your first settlement! If you have any questions for us along the way, please reach out to our helpful Client Services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
I'm still new at this but the experience so far is great. I haven't had any problems with my creditors yet. So far the peace of mind is awesome. Looking forward to being debt free Thank you for your assistance.
Welcome to Freedom Debt Relief, Ronald! You have our entire team on your side to help guide you to the brighter financial future you deserve! We're looking forward to your first milestone and should you have questions for us in the meantime, please reach out to our Client Services team! They're here to help and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
They have been very good from the beginning & did exactly what they said they would do! Very happy! I was over $15,000 in debt and so far they've been able to cut my debt in half which is great and my credit score is going up as well.
Wonderful feedback, Mr. Meleo. We are thrilled to hear just how far you've come in our program! Congratulations on taking that initial step toward your financial freedom. As you continue the journey, please let us know how we can be a support system to you. Thank you for choosing Freedom Debt Relief as a guide to a brighter financial future!
Reviewed April 26, 2019
What I like most is the convenience. I have money taken out of bank account every 2 weeks and then I don't worry about it. Credit cards are getting slowly paid off. If I have any questions, I call and am satisfied with their service.
We're very glad to hear how pleased you are with our service, Ms. Osmulski. We also would like to congratulate you on a job well done! You are making handsome strides along your graduation path. Keep up the terrific work! Please let us know how we can continue to support you on your debt-free journey. Our Client Services team is always happy to address any questions that come up. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs. Here's to your debt-free future!
Reviewed April 26, 2019
So far I am sure that I made the right decision and I am very pleased with everyone I have spoken with. My only question is I can't find my first deposit when I go to Dashboard, yet the payment was taken from my checking account.
Welcome to Freedom Debt Relief, Linda. We are happy to hear how pleased you are with our service. We can also understand your concern regarding the recent deposit just made. Please know that it can take up to 8 calendar days for the funds to appear in your Dedicated Account. If you do not see your deposit after this amount of time has passed, we strongly encourage you to contact our Client Services team at (800)655-6303 for assistance. Great job, however, becoming familiar with utilizing your Client Dashboard!
Please let us know if you have any other questions for us at this time. Thank you for choosing Freedom Debt Relief. Here's to your financial success!
Reviewed April 26, 2019
Mike ** was Amazing. Top Notch Gentleman & a Scholar. He was Extremely Patient in helping me better understand how the program works & feeling confident that I was making the best decision for my situation. And I'll be recommending to everyone I know for sure.
That is simply amazing, Robbin. We could not be any more excited to accompany you on this journey. Thank you for choosing Freedom Debt Relief as a guide to your brighter financial future!
Reviewed April 26, 2019
An old creditor from over 10 years ago is trying to get their money. We denied to include it. I explained situations and while we were on phone we reviewed my account. He was a gentleman and a team player and a credit to FDR.
We're thrilled to learn that you've had a wonderful experience with our team, Ellen! We're always here to help you and we support your decisions! Please continue to contact us when you have questions about your account. Our Client Services team is here to help and they can be reached by calling (800) 655-6303 or log onto your Client Dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
I called you for more clearance and explanations on my account with your agency. To understand more on my funding allocations to my creditors and clarify or update the existing credit companies. The reception was quite encouraging for the fact that we were able to reason together.
We are glad to hear that your concerns were properly addressed, Onuwabhagbe. We would also like to congratulate you on the excellent job you've done in our program! Please continue to reach out to our Client Services team with any other questions about your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed April 26, 2019
I am so thankful for all that Freedom Debt Relief for what you have done so I can move on with my Life, I am not a person who do a lot of typing or talking, All I can say is THANK YOU and Bless You for your Service and Work.
Thank you for taking the time to write us a fantastic review, John. You have our entire team supporting you throughout this journey. You can lean on us any time you have questions or need assistance! Our Client Services team can be reached seven days a week by calling (800) 655-6303 or email spport@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
I must say, it has been an experience, but Freedom has made it ok. We’re moving on and almost 2 thirds of the way to financial freedom. I would recommend this program to all who need debt relief and help getting out of debt. Nick & Judy
Congratulations on your phenomenal progress, Nick! We're proud to be working with you and we're excited to assist you throughout your journey to financial freedom! Keep up the great work and please reach out to us should you have questions about your account. Client Services can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
I got the last account resolved on April 23. I have been very happy with Freedom Debt Relief so far, but then I saw you were charging me FEES for over $3700.00. I felt that was a robbery from Freedom Debt Relief. I can not and will not recommend your company to anyone. I have been told all along that I would be done in December and last payment in October. Now I don’t know what’s going on??? Kaj **.
We're very sorry to hear of your disappointment in our settlement fees. Please understand, Ms. Sorensen, that Freedom Debt Relief does not collect one cent until we've successfully negotiated and settled an enrolled balance. Only after you, as the client, has agreed to the terms of the settlement are the settlement fees billed. Our negotiators work very hard to negotiate lower balances on behalf of our clients. Therefore, they should be compensated for their skills and efforts used to obtain settlements for our clients. Yes, we charge a fee that ranges from 15% to 25% of the enrolled debt, depending on the state of residence and the amount of debt enrolled. The fee information is reviewed during the initial debt consultation. We also outline this information in the Debt Resolution Agreement provided to every one of our clients.
Please consider the fact that our program payments are often much lower than the required monthly minimum from creditors. This usually offers clients some cash-flow relief immediately along with lower costs in the long run, even when accounting for our fee.
If you have any questions about your graduation path, please reach out to our Client Services team for assistance. We are available 7 days a week to support you on your debt-free journey. We appreciate your honest feedback. Thank you for choosing Freedom Debt Relief.
Reviewed April 25, 2019
They tried their best to solve my debt problems. So happy that I am nearing to my graduation. Hope they will be successful in doing the settlement for all my debts. So I can have a good start in my financial problems I had before.
Joselene, we look forward to settling your remaining debt. we're thrilled to hear you are getting a step closer to becoming financially free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
I am a new client with FDR.. and I must say it’s somewhat scary.. I was no longer able to pay my monthly credit card debt and was unsuccessful in getting the interest rates lowered.. I didn’t want to file bankruptcy and I want to pay my debts.. FDR presented me with a plan to pay it off in 4 years.. but I believe I can do it sooner.. I have the faith that I will complete the program and NEVER allow myself to be in credit card debt again...
Welcome to Freedom Debt Relief! We are thrilled to have you aboard, Mary. Congratulations on taking the first step toward financial independence! As you begin your journey with us, remember that Client Services is available 7 days a week to address any questions that come up for you. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!
Reviewed April 25, 2019
I am happy I decided to do this. A weight has been lifted. All the representatives I have talked to have been very helpful. I recommend this service to anyone who needs it. You still receive calls but you are advised on how to handle them.
Welcome to Freedom Debt Relief. We are thrilled, Patsy, to have you as a part of the Freedom family! Thank you for sharing the amazing feedback about your experience with our advocates in Client Services. We hope to continue providing you with world-class customer service experiences! As your debt-free journey begins, remember you can view your every step by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial success!
Reviewed April 25, 2019
It’s too early in the process to make a comment. The agents that help set up this account were very helpful and knowledgeable. Up to now, I have had no issues with anything. We will see moving forward. Thank you. Olivia **
Thank you, Ms. Norman, for the kind review. We certainly understand if it may be too soon to provide your honest feedback about our program. We hope to surpass your expectations on every level while successfully guiding you toward financial freedom. As your journey with us begins, remember you can view your account details anytime by logging onto your Client Dashboard at www.fdrclient.com. Client Services is also available 7 days a week to address any concerns. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
I would highly recommend a friend, but the only downside is that we are not told on what order your bills will be negotiated and that puts stress on me, because even though you tell credit people you're with FDR, they keep calling and asking when they are going to get paid, otherwise it's GREAT!
Thank you for your honest feedback, Esther. We can understand that receiving creditor calls can become frustrating; especially if you've already explained that you are dealing with a financial hardship. In an attempt to educate our clients as to how to handle creditor calls, we've placed some helpful videos on your Client Dashboard.
In addition, please know that we have built relationships with thousands of creditors. We know when to settle and how to prioritize your settlements; all based on your individual situation in terms of how much you owe and to whom. We are available 7 days a week to answer any questions or concerns that come up along the way. Please let us know how we can support your journey! Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
I'm very pleased with everything Freedom Debt Relief did for me. They came through with all that they said and more. I would and will recommend anyone to this program that is in financial need of a help and repair. Their first name is Freedom and that's what they get for you Freedom from Debt.
Thank you, Patricia, for the impressive review and 5-star rating you have provided for our company! We are ecstatic to hear about the success you had within the program and having you reach your goal of becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
So far so good. So far what was expected has been accomplished. The target date of completion was February, however, it has now been changed to April. Will be excited and overjoyed to give a complete review when the goal is met and complete.
Congratulations, Jean! We are very proud to see how far you've come along in our program. As you head toward the finish line, know that we are still here to support your every step! We encourage you to reach out to our Client Services team with any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 25, 2019
I had to call to reschedule my deposit by a week, and they were very accommodating & friendly. They made sure that I was going to still be ok on all my settlements if I postponed the deposit & then made it simple to postpone. They have been very flexible with me.
Thank you, Lisa, for providing detail feedback on the experience you had with our Client Services department. We enjoy assisting our clients and accommodating their request. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
Before I became a client of Freedom Debt, I was drowning in credit card and loan debt. I was facing bankruptcy. Freedom Debt enabled me to make one monthly payment to pay all of my debt without declaring bankruptcy and losing my home.
Julia, we are happy to assist you in getting debt free and avoiding having to file bankruptcy! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
I would be very satisfied if it wasn't that Freedom Debt Relief messed up on one of accounts by them missing payments. This resulted in the Creditor putting a Judgement against me in the Court House in the County I live. This has put a very negative mark on my Credit reports and ruined my name.
We're very sorry to hear that you've had a negative experience with us and we appreciate you bringing this to our attention, Jill. There are times where a creditor may not clear payments and we do our best to resolve the issue as quickly as possible. We sincerely apologize, that in that time-frame, your creditor decided to file a Judgement against you. In order to address any additional concerns you may have, we will have a member of our team reach out to you shortly. In the meantime, we appreciate your patience. Thank you.
Reviewed April 25, 2019
Debt Relief has given me peace of mind and a good look to the future. The representative was very helpful and sensitive to my needs and concerns. The process was very easy to fill out and understand. They keep in touch constantly and I don’t feel like I am alone in this situation. Thank you, FDR for everything!
Mary Lou, our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. We applaud each client when taking their first step to becoming debt free. We will continue to be with you every step of the way and we wish you nothing but great success throughout your debt relief program! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
Earlier in the process I had a lot of stress knowing that I could not pay the creditors that I debted myself to. Now as the months have gone by there has no stress knowing that I will be debt free maybe next year.
Hello Diahann,
We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
The best group of of legal professionals in dealing with Debt Relief that you can depend on from beginning to end. They are with their clients 100%. I've nothing but respect for them. Fantastic group. Patience, caring, available at all times to answer any question, support you and assure you in all circumstances. Love them all.
Dear Beverly,
We cannot thank you enough for the spectacular feedback you have provided for our company! Our whole team, from enrollment to completion, works diligently to ensure you have the best possible experience. We are thrilled to hear about your phenomenal experience with getting debt free and look forward to continuing to assist you! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
Called on 4/25 and had some questions. Questions were taken care of very professionally. Had issues with my password and since I am sight impaired, Christy stayed with me on the phone and helped me get it straightened out. Be very proud of Christy. She deserves a 100 % rating!
Thank you, Kennan, for the incredible feedback you have provided for the talented client advocated who assisted you! We strive to make sure our clients are receiving the best service. We will be passing on the kudos to Christy. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
Yes in fact my future in-law is in the process to call you and my future wife is a member. Now I will be getting my bonus soon. Overall everything is get a excellent job done, 10 stars. I can’t wait when my credits be settle one at a time! I will be making additional payments when I can. I wish I did this last year became a member.
Hello Charles,
We're so excited for you to begin this new journey to financial freedom! Thank you for your support and for recommending our company! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
The people at Freedom Debt Relief have been very professional with me and it's been very easy to accomplish what I needed to get done. My creditors have been informed of everything and they are willing to work with them. It's been very easy so far.
Hello Ray,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! You're off to a strong start and a step closer to becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
Overall the service I’ve received is good. However, I was led to believe that all creditors would be contacted at the beginning of the process. Recently I have learned that didn’t happen and I was also informed by your co-company that my creditors did not have to work with me on settling my debt.
Dear Krisanne,
We apologize for the miscommunication regarding creditor contact. Your creditors will be contacted as we begin to negotiate with them. We have to allow for the funds to build up in your dedicated account to be able to negotiate. We have years of experience getting settlements with a large variety of creditors and know which creditors to settle with first, how much debt reduction creditors are likely to agree to, and more. Our knowledge and experience put us in a strong position to stand up to your creditors and fight for the best settlements possible. Please earn our trust as we truly want to help you with becoming debt free! Our Client Services department is available 7 days of the week and can be reached at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
Referring to a friend... It always takes a lot of courage to make a phone call that says that you’re not doing well with your bills and you need help. I spoke with gentleman named David ** and he was so kind and not pushy and generous and so helpful. It took me a week or so to make a decision but along the way when I would call him he kept providing me with the information I needed and assuring me of how the process worked and what the company did and… OMG… He was wonderful and he was so right and how easy it was to become part of the FDR program. The support staff once I in rolled was very helpful and continue to be supportive with any question that I have so if you’re looking for help with your bills I highly recommend in the FDR.
Thank you, Kristin, for your review. We are overjoyed to hear of your wonderful experience with David and we will continue to provide exemplary customer service and professionalism. We have your best interest in mind and we would appreciate if you recommended our program to your family and friends. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
Yes, I am very happy with Freedom Debt. I am almost at the finish line and I would not have been able to be there without Freedom Debt. I would recommend them to anyone who was in the same position that I was.
Thank you, Arlene, for your review. We are looking forward to seeing your results in becoming debt free and we would appreciate if you recommended our program to your family and friends. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
Kendra was real helpful setting up a program so I can pay my bills off. She has been there for any issues that have risen. A very dependable individual. She has helped me immensely. There is less worry in my life now.
We're very glad to hear our service has provided you with peace of mind regarding your finances. We also thank you for providing such amazing feedback about your debt consultant. We will be sure to pass on the wonderful feedback. As your journey begins with us, always let us know how we can continue to support you. Client Services is available 7 days a week! Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed April 25, 2019
The representative appeared to be very nice and helpful. I am usually very skeptical about these online debt relief agencies, however after reading very positive reviews I decided to reach out. Because of the insistence from the representative that the law firm that they “partner with” is very helpful and come highly recommended, I fell for it hook, line and sinker! Unfortunately due to my desperation, I agreed to begin the bankruptcy process with them. No sooner did I do that did the negative reviews come pouring through! The agency that they affiliate themselves or “partner” with is UpRight Law firm. There are tons of negative reviews with this firm and it honestly turns my stomach! Shame on Freedom Debt Relief for referring anyone to this agency!
Thank you for responding, Ms. Baez. Who was calling you from the Arizona phone number? Was it the representative with Upright or was she a debt consultant of FDR's? Also, do you recall the names of the advocates you spoke with who represented themselves as advocates of Freedom Debt Relief? Your cooperation in this matter is greatly appreciated!
Reviewed April 25, 2019
They gave me help to get rid of my credit cards and paid them off. Then they gave me a loan so I just have one bill for the amount of the cards after they got them settled. They always have someone to talk to when you call their number.
Thank you, Terry, for your review. Freedom Debt Relief is very happy to take control of your debt and to assist you in becoming debt free. We are looking forward to you obtaining financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2019
I was choking in debt, but not late on any of my payments. I had too many and no extra money. Through Freedom Relief Program negotiating with my debtors, I have paid off 6 of my bills, have 3 in progress and 3 to be settled when funds are available. I cannot thank them enough for helping me to get out of debt. Hopefully through Freedom Debt Relief I soon will be saying I AM OUT OF DEBT!!!
This is amazing, Ernestine. We are very proud of your accomplishments with Freedom Debt Relief and we are so excited to see you debt free. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2019
This is a Frightening feeling, especially when you can't meet your responsibility to you Debtors. This is where I was until I enrolled with FREEDOM DEBT RELIEF, they worked with me set up a payment plan to my Debtors. Four of my files are PAID OFF THANKS TO FREEDOM DEBT RELIEF. I would recommend anyone who is in the need of help to FREEDOM DEBT RELIEF BENNIE **.
Congratulations on the terrific job you've done in our program! You have done an amazing job, Bennie, making strides along your graduation path. As your journey with us continues, remember you have full access to your account information when logged onto your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 24, 2019
We came to a offer and I wasn’t sure.. so I called and asked.. The person I got gave me so much information.. I was happy and at the end she asked, "do you have anymore questions," and I said, "you answered everything."
Congratulations on your first settlement, Todd. This is an incredible milestone to reach and you should be very proud! Thank you for sharing the amazing service provided by our Client Services advocate. We hope to continue providing you with a superb customer service experience. Remember, you can monitor your progress in our program by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 24, 2019
I have been a client of Freedom Debt Relief for over 2 years paying almost $1500/month to them. My graduation path was about 4 1/2-5 years with a total of about $85,000 debt. But, after taking the time to examine how much I have been paying to FDR in settlement fees and other monthly account fees and charges I realized that they were not saving me any money and did not have the customer's best interest in mind. I have been actually paying more than what my initial debt was before I enrolled. Basically the lessor amount the creditor was agreeing to settle for equates to how much (plus some) that was going into FDR's pocket and you can do exactly everything FDR was doing. So cut out the middle man!
In the 2 years I have been a client, FDR has only paid off 2 agreed to settlements in full and about half of another structured settlement. In total, I have paid FDR more money than the original debt amount that was owed to these 3 creditors. Once you enroll your debt into the FDR program interest and fees start accruing on each debt because FDR informs you to stop making all payments to the creditors and change all your communication information to FDR's. This is when your debt amount starts increasing substantially more than it was prior to enrollment.
Most creditors/collection agencies will reach out to you directly after a few months of non-payment with a settlement offer which is usually about half the amount currently owed and they are willing to set up a structured payment to pay off that settlement amount. These are the same settlement offers and structured settlement payments that FDR claims to work so diligently to negotiate. Don't believe it! Most collection agencies will offer you the same deal and if they don't reach out to you with it then you can reach out to them with an offer. FDR charges a percentage of the debt negotiated as a "settlement fee" and, of course, uses the inflated debt amount with interest and penalties (since you have stopped paying) as your debt owed versus what the settlement amount is.
You will pay thousands in settlement fees to FDR that you could have pocketed if you talk directly to the collection agency your creditor has sent your debt to. In the meantime, your credit score goes in the gutter and, yes, does stay on your report as long as a bankruptcy. FDR's only focus is on negotiating a settlement offer (which is usually offered to you directly anyway) and taking their percentage. They have no interest in helping you improve your credit once debt is paid off or being a liaison between you and the creditor for payoff letters or confirmation of credit bureau reporting. FDR will have Power of Attorney for your debt with each collection agency and they will only talk to FDR.
Best bet is to go back to the original creditor before the debt was transferred to collection or written off for help with credit bureau reporting. FDR WILL NOT ASSIST! Bottom line customer service is only focused on settlement offers, collecting settlement fees, and collecting your monthly payment. Less than 24 hours after removing myself from the program FDR refused to communicate to any of the collection agencies regarding my debt even though the Power of Attorney only allows them to talk to FDR and after collecting the thousands of dollars in "settlement fees"!
Also, they will still collect the settlement fee of any debt they "negotiated" even if it isn't paid off at the time of program removal. FDR tries to say that you should ease your mind and let them handle everything for you, but THEY DON'T and collect money from you that is NOT well earned. Bottom line...YOU DO NOT NEED FREEDOM DEBT RELIEF TO NEGOTIATE A SETTLEMENT. You can do it all yourself!
We're very sorry to hear of your disappointment in our settlement fees. Please know that the settlement fees are the only fees that are billed and collected by Freedom Debt Relief. The fees are also thoroughly reviewed during the initial debt consultation and are clearly laid out in the debt resolution agreement provided to every one of our clients. It is disappointing to hear that you feel we operate without our clients' best interest in mind. We believe in always acting in our clients’ best interests. We helped establish the FTC consumer protection rules that govern our industry and we are a founding member of the American Fair Credit Council.
Yes, you can absolutely contact your creditors and try to negotiate down your debt. But do you know who to call? How much of a discount to ask for? Our expert negotiators know all the ins and outs because they talk to creditors and collection agencies every day. We have worked hard to have great relationships with them, which allows us to get great settlements for our clients.
If you have any questions or concerns at this time regarding our settlement fees or your account in general, we encourage you to reach out to our client services team at (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged onto your Client Dashboard at www.fdrclient.com. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2019
I am so happy since I put my trust in Freedom Debt Relief. They have take care of my debts working with my Debtors bringing my debts down. They have taken my problems. If another party tries to sue and collect from me they take care it fast soon after I notify them. Yes I would and and do tell people about the service.
Thank you, Nick, for your amazing feedback. You made the best decision when you enrolled in Freedom Debt Relief and we are confident you will become debt free soon. We would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2019
My experience with Freedom Debt Relief has been wonderful. They have been there for me throughout the entire process. I have been really impressed with the results they have achieved for me. I don't think I could have paid off all my debt without they help. I am truly happy with the results.
Thank you, Jacqueline, for your feedback. We are thrilled to hear of your positive experience with Freedom Debt Relief and we are happy to support your journey in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2019
Wanted to remind that am away until 5/16/19. And also my concern re my State Dept. federal Credit Union account. All taken care of. The person with whom I spoke was knowledgeable, courteous and efficient and said that current focus is on my American Express account.
This is great, Dorothy. We are very happy to assist you with your accounts and we will continue to provide exemplary customer service. Feel free to reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2019
I am very pleased with the dept reduction I have had over the last few years using the Freedom Debt Relief program. When I retired four years go, I could no longer afford to make minimum payments on all my 7 credit cards. So I signed up with Freedom Debt Relief. Today 5 have been paid off (at half the original amount owed). Of the remaining two accounts, one is in structured payments, and the last one, a small one, is process. By this time next year, I will be debt free!
Thank you, Christine, for your review. You definitely made the best decision when you chose to become debt free and we are very excited to see you graduate. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2019
FDR makes this process as painless as possible and every person I have spoken to has been wonderful. They are flexible on payment dates and worked with me when I lost my job. They have given me peace of mind and the tools to start rebuilding my finances.
Thank you for the many compliments, Kristen. Congratulations on the terrific job you've done in make strides along your graduation path! We are very glad to hear your experiences with us have been nothing but positive. Please continue to reach out to our advocates in Client Services regarding any questions or concerns on your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed April 24, 2019
Freedom Debt Relief has been a godsend to help with my crushing debt. Professional, kind and supportive. Absolutely great to work with in helping me. Extremely pleased how they have helped in resolution of my debt problem. I have consistently provided them with a 5 star rating.
Thank you, Penny, for your amazing feedback. Freedom Debt Relief is the best debt resolution option and we are very glad to hear of your positive feedback. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2019
Thank you so much Freedom Debt for all that you are doing to support our family. We enrolled in the program with 8 accounts (slightly over $117,000.00) and now down to our final 2 debts ($73,000.00). We are very pleased with the level of service provided by FDR and look forward to our graduation date. This experience has been a process but will be well worth the effort. A season of sacrifice for a lifetime of freedom. Thank you Freedom Debt!
You said something extremely profound, Rick, when you stated, "A season of sacrifice for a lifetime of freedom." That is an excellent and positive way to analyze the process of our program. We would also like to congratulate you on reducing your debts by such a great dollar amount! You are obviously doing a fantastic job remaining committed to the process. Thank you for sharing your amazing experiences with us as well. Please let us know how we can continue to support you on this journey. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 24, 2019
Going to be out of work for a few months and FDR was able to help without hesitation. Every time I was in need FDR was to my rescue. No other company will match what FDR has helped me with in the past. Thanks again.
We're proud to be on your side, Gregory! We're always here to help you when you need us most! If you have questions for us throughout your journey with us, please feel free to reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2019
You Guys did great But NLLG has yet to get back to me. I have sent the info twice and have called twice. I just have some Questions if they can not help representation. I need help in understanding what I am supposed to do And I have yet to find a court date.
Thank you for your review, Kimberly. We want to extend an apology for your negative experience with National Litigation Law Group and we would advise you to contact our highly trained team of Client Advocates to further assist you with your questions or concerns. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2019
A great company to help dig you out of the debt hole. They worked to settle all my outstanding consumer credit and then their sister company offered to finance the remaining balance clearing up everything way before the graduation date. Yes, the interest was high, but this allowed my credit score to go up and in turn I qualified to refinance my home three months after all the consumer debt was paid off. (Total plan time was eight months.)
The plan is easy. They go over all the money owed to whom. They calculate a monthly deposit paid into a dedicated account where a balance is built up during the negotiations they have with the creditors. They handle every aspect of the negotiations and come to a settlement. They contact you and seek approval of the settlement before any money is paid. Once you agree it’s paid from your dedicated account. The more you deposit the faster they can work to settle your debt.
Due to the great work of FDR, In the end the refinance dropped my double-digit interest loan down to a low single digit loan were I paid off the settlement loan. My monthly total payments dropped by more than half allowing me to set aside money in a savings account. From killer debt to savings… AMAZING. Great communication throughout the process and they did what they were being paid to do in a easy helpful way. Just keep up with the agreed to payment and they will get you back to financial health. The company name says it all.
Thank you for taking the time to write us a thoughtful review, Bill. We're proud of the financial success you've achieved and we're delighted to hear that you're moving forward positively with your credit! If you have any questions for us in the future, please don't hesitate to reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 24, 2019
My experience with the program is being very good the team are very helpful and very supportive. I give the information to others friends, the fact that I can access and follow my accounts and see the progress, is very Relief.
We're always happy to help, Belen! We take pride in having a wonderful Client Services team that's eager to help! If you have any questions for us throughout your debt-free journey, please feel free to reach out to us by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 23, 2019
My sister and I have been working with Freedom Debt Relief for a little over a year. They have been superb working with getting our debt decreased and resolved with our creditors. They are always available to answer our questions and keep us apprised of where we are in resolving our debt. We highly recommend them.
Thank you for your positive feedback, Ms. Harris. Congratulations to you and to your sister for taking back control of your finances! We're very glad to hear the two of you are thoroughly enjoying the service we provide. We also encourage you two to continue contacting our Client Services team with any questions about your account. We are available 7 days a week to support your debt-free journeys! Thank you both for being the best parts of Freedom Debt Relief!
Reviewed April 23, 2019
I have nothing but good things to say about Freedom Debt Relief. They have been my savior with my debts. They have taken so much stress off of my shoulders. They have gone to bat for me, and my debt is truly being taken care of. Thank you for all you do, Freedom Debt Relief.
Thank you for the amazing feedback, Jill. We are so proud of the accomplishments you've gained while in our program. We are also very glad to hear you now have peace of mind when it comes to your finances. Remember that you can view your account details at anytime by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 23, 2019
Become debt free is for real, will help you solve your debt and regain credit. They are straightforward with you and will guide you the entire process. This company is the real deal and will help you become debt free from making all those monthly small payments.
Congratulations on the amazing journey you've had in our program, Michael. We are very proud to see just how far you've come! Thank you for sharing the fact that our service is truly helping you resolve your debt balances. It is always rewarding to hear clients share how they've benefited from our program. If you have any questions about your account, always feel free to contact Client Services at (800)655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 23, 2019
Feel like I am being ripped off. Horrible communication with FDR, always being brushed off by customer service. I would not recommend anyone to use this service. I am going to complete my process with FDR but not a company I would ever suggest for people to use. There have to be better companies that communicate with their customers better.
Excellent customer service is one of our top priorities and we're sincerely sorry if you had an experience where we didn't hit that mark, Christina. We value your feedback and we will have a member of our team reach out to you to address your concerns and hopefully resolve them. Thank you for your continued patience.
Reviewed April 23, 2019
Everyone I've spoken to has been extremely helpful and reassuring. I am scared to death about having to do this. Melissa was very comforting and explained the process and that yes, it's gonna hurt a little bit, but things will be OK.
Welcome to Freedom Debt Relief! We are very excited you've joined our program. As we begin your debt-free journey, Suzanne, always keep in mind our Client Services team is available 7 days a week to address any questions or concerns that come up about your account. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also log onto your Client Dashboard at www.fdrclient.com to view the details of your account. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief!
Reviewed April 23, 2019
I'm just getting started. As of now, everything seems fine. Thank you. I will and have recommended your company to friends. Will continue to promote your company and expect things to continue to go well and to my satisfaction. The emails I receive and follow up text messages are a convenient way to keep me informed of happenings as well as being able to review my online client dashboard.
Welcome to Freedom Debt Relief, Darlene! We are looking forward to guiding you along your debt-free journey. As we get started, please know our Client Services team is available 7 days a week to address any concerns that come up for you. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also view your account details by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 22, 2019
I got a call from Freedom Financial from Florida. I was explained the process. Although the gentleman explained everything very well, I told him I had no way to pay the fee I was asked for. The payment is almost half of my disability check. I told the guy there was no way I could use his service. That's when it happened. I have since received 3 more calls. I keep telling them no and to stop calling. But like clockwork, every Monday evening I get a call. They keep trying to get me to use their service even though it would create more issues than I have now. PLEASE STOP CALLING!!!
Hello Robynn Lang,
We're sorry to hear you are receiving non-stop calls. We never pressure our clients to enroll in the program. Our Certified Debt Consultants will only continue to reach out to those clients who are interested in proceeding with our debt relief program. On another note, our Certified Debt Consultants are located in Arizona so we would be calling from an Arizona phone number.
Reviewed April 22, 2019
Everyone and anyone who we have had contact with talks with us very professionally and treats us with the utmost respect and care. We would recommend any of our friends and family, if needed to call Freedom as they always are very helpful.
Thank you, James, for your awesome feedback! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2019
So far, Mr James ** was very helpful and professional in his financial advice/solution plan pending the actual practical resolution of my debts hopefully. Will appreciate if it works! My debts had been weighing me down for sometime now and I really wish the planned solution offered by your office will work to the satisfaction of all parties. Would definitely recommend a friend if my plan works well, why not? Sincerely, Sunday **.
Thank you, Sunday, for the lovely feedback about the experience you had with our company! We look forward to providing you with outstanding results and bring you great savings. As we continue the journey, remember you can view your accomplishments with us by logging onto your Client Dashboard at www.fdrclient.com. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2019
I'm not a good English speaker so it was hard for me to understand some high English words. But what I understood with the guy that was introducing me to your company was that you guys will pay off my debt with all my creditors and then I'll will pay you guys with a lower amount payment a month. I never heard that my credit will impact. Until later on when I receive an email from you guys is when I saw what really was going on.
When I was reading the papers you had to sign and initial it, explain itself about credit impact. So as soon as I saw I ask and he said, "Oh no worries. We will fix your credit." And then by the end of the call and ask him again, "So you guys are going to pay them first right?" And he said, "You make a monthly payment with us and as soon we gather enough money we contact your creditors to get into agreement and pay them." So by then I was really confused. And the email confirm it. So I was not happy on how he explain the work you guys do.
If I would've know that my credit was going to get impact bad, and that you guys were not gonna pay my creditors and I would've said no to you guys. But I'm here now getting calls and being harass by all my creditors telling me to pay them, and that you guys haven't got in contact with them. I dont like it. But I'm here now stuck with you guys, so hopefully at the end you guys end up fixing up all this mess and I dont end up getting sue by my creditors. You guys will get a better review as soon I see my creditors are getting paid and that my debt is going down. And my credit is getting back up.
Hello Dulce,
We're sorry to hear about the negative experience you had with our company! Our clients are our top priority and ensuring that you are feeling welcome, valued, and confident with our program. When you make your first initial contact with our debt consultants we want to make sure you are fully aware of our program and you understand every aspect. We also have our clients complete a Welcome Call to ensure the client understands. Keep in mind we do have Spanish speaking client advocates who can assist you 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2019
So far they have been a great deal of help... I really glad I choose Freedom and can't wait to see the final results. Dashboard is really helpful and all the emails they send to keep you updated on all the information you need to know. Thank you.
This is great to hear, Nancy. We are very proud of your accomplishments thus far and you made the best decision when you enrolled in Freedom Debt Relief. We would advise you to continue using the Client Dashboard and we are confident you will become debt free soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2019
Kevin was a pleasure to work with. Explained everything very thoroughly. Thank you for your help in making this experience easy and quick. It was a very hard decision to make and was wondering what direction to go with handling all my debt. Appreciate the expertise.
Hello Rhonda,
Thank you for your review. We are overjoyed to hear of your positive experience with Kevin and our team of Client Advocates are glad to explain our program further in detail. We are confident you will soon become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2019
So far I have been satisfied with the process. I am concerned about my credit rating being so low for so long but am pushing forward with the plan and hope to make more progress soon. It is very convenient to be able to move my payment by a few days to make sure the payments don't bounce occasionally and hope to accelerate the process soon by increasing my payment.
Thank you, Richard, for sharing your review. We want to apologize for the credit impact you have received while enrolled in our program but we are confident you will see amazing results soon. We have your best interest in mind and we will continue to assist you in every way we can. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2019
I do not have an extra 250.00 dollars to give you. If I did I would not have signed up with Freedom. I am really thinking this was a really bad mistake. I get messages from I don't know who. Not even courteous enough to leave a name or phone number. I can't reply by message. I do not want to have to call people all day every day. I hate the phone. EMAIL ME. STOP WITH THE THREATENING MESSAGES. I DO NOT HAVE EXTRA MONEY.
Dear Nancy,
We want you to know here at Freedom we do not harass our clients nor do we ever reach out to collect any funds from the client. Our clients will only receive important communications if they have a structured settlement and is at risk of losing settlement if the client doesn't have enough funds in their dedicated account. This would only fall if a client has not made any deposits or has withdrawn funds from their account. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2019
I believe that they have a set % in place with creditors. I do not believe there is any actual negotiation process. All the cases that have been settled for me have been exactly the same every time. 40% of the balance of the account at the time. Not the enrolled balance. I personally have settled a few of my accounts for over 60%. Oh well. It is what it is.
Hello Brad,
Every creditor settles at a different percentage. Our goal is to settle at a 50% settlement if not even lower. Our negotiations team works hard to obtain the best settlements for our clients and our goal is to help our clients become financially free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2019
Now I feel better, no stress, no afraid about hearing my phone ring. Definitely that was the best decision I can take. Courage my friends, one call can give you all a life stress free without fear about ringing phones.
This is great to hear, Felipe. Freedom Debt Relief is happy to ease your mind while you become debt free and you absolutely made the best decision when you enrolled in our debt resolution program. We would greatly appreciate if you recommend our services to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2019
It sounds good but have not seen any work, letters, or notices sent to creditors yet. Am still skeptical about program but am willing to try it. People have been real nice in explaining what should occur but actions speak louder then words. Thank you all. I hope the outcome is positive.
Thank you for sharing your honest feedback. We understand enrolling in Freedom Debt Relief may be uneasy but we are confident you will see amazing results soon. We wish you the absolute best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2019
I am new to the program. I really have no comment yet,but as for all the people I have spoke with I give them a THUMBS up!! I have no problem commenting but like I said my knowledge with the program is limited. I hope it works as it has been described. I will gladly let everyone know.
Welcome to Freedom Debt Relief, Mr. Clapper! We are looking forward to guiding you to your debt-free future. As we begin the journey together, remember you have several ways to connect with us when assistance is needed. Our Client Services team is available 7 days a week and can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with a live advocate when logged onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed April 21, 2019
Everyone was very helpful and professional. They explained everything that we had and what was going to happen.They gave us all the contacts and who to call when we had a problem and who to contact if we were harassed. We felt very comfortable and confident the whole procedure.
Thank you, Barbara, for your review. Freedom Debt Relief cares about you and we will continue to provide exemplary customer service through your graduation. We are very excited to see you become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 21, 2019
I had no idea what I was going to do about my debt and then I read an article about the top 5 companies for debt relief help. I called and Mark ** was on the phone with me helping plan for me and help but he was so patient and not pushy at all let me make the decision in my timeframe and answered so many questions sometimes the same ones over and over until I was satisfied with the answers.
Thank you, Stacey, for your review. Freedom Debt Relief is definitely the best debt resolution option and we are thrilled to hear Mark further assisted you in enrolling. We wish you the absolute best through your completion! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 21, 2019
FDR has a very knowledgeable and friendly staff that get the things done that they say their going to. I would refer them to anyone who needs help with credit card debt. I'd like to thank them for their help. They made a big difference in credit card debt.
This is great to hear, Scott! Freedom Debt Relief has your best interest in mind and our Client Advocates are thrilled to assist you with your debt. We would appreciate if you recommended our services to your friends and family! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 21, 2019
I had questions about my settlements and the confusion was wiped away when it was explained to me how the payments are made and I can pay off a debt when it's in range to graduate the program earlier than the projected date.
Thank you, Scott, for sharing your review. Freedom Debt Relief is very glad to answer any questions or concerns you have and we will continue to assist you through your graduation. We are very confident you will become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 21, 2019
I just joined the company. May well be my first month. Up to now it's be good. Every body has been helpful. My experience has been great. I hope to have a great year with the company so I can get back to been debt free.
Hello Justo,
We appreciate your review. We are thrilled to take control of your debt and to assist you with your debt. Our team of Client Advocates is happy to answer all of your questions or concerns because we are happy to support your journey in becoming debt free. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 21, 2019
I haven’t been in the program very long but when I have called with a question they have answered my questions in a way that I could understand them. From the short time I have been in the program I would definitely recommend them to others if they needed the assistance.
Thank you for sharing, Sheila. We are very glad you enrolled in Freedom Debt Relief and our highly trained Client Advocates are thrilled to answer any questions or concerns you have. We would greatly appreciate if you recommend our services to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 21, 2019
Was impressed by how understanding the agents are are really listed to your story. Didn't judge or ask questions that would put you on the spot. And as soon as we agreed to terms everything was done within the hour.
Hello Antonio,
We want to extend a thank you, for sharing your positive review. We are thrilled to have you apart of Freedom Debt Relief and we are happy to support your journey in becoming debt free. Feel free to reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 20, 2019
I have had a great experience with Freedom debt relief. I have no complaints at all, very satisfied. Every time I have had to call and get in touch with someone I have had a pleasant experience. Every thing is explained very clearly.
Billy, we're so pleased to hear about the wonderful experience you have had with our company! We can only hope this continues for you through your graduation path. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 20, 2019
I am so glad that I found Freedom Debt Relief (FDR). They are doing so much to help me get out of debt. I probably could have filed bankruptcy, but I thought my debtors should get something for their faith in me. FDR is making sure that they will. Everyone I have dealt with at FDR has been very helpful. Thank you, Anita.
Hello Anita,
Thank you for your review. You made the best decision when you enrolled in Freedom Debt Relief and we are very glad to assist you in becoming debt free. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 20, 2019
The rep was very courteous and helpful. I have referred family and friends to your service and will continue to do so as situations arise. He was also very pleasant to speak with. I needed to extend my break and he helped me get that done. Thank you.
Thank you, Linda, for sharing your feedback. We are very glad you enrolled in Freedom Debt Relief and we are happy to provide the utmost customer service. We would greatly appreciate if you recommend our services to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 20, 2019
Brent was very professional yet patient and kind. He was able to put to rest my current concerns regarding the Negotiation Phase. I did not realize that FDR was able to negotiate a payment schedule with a creditor. He carefully explained payments and percentages to me so that I was able to understand the process. He covered each and every point and made sure that all of my questions were answered. I only wish there had been an FDR available years ago - I would have been much further ahead in life.
This is great to hear, Judy. We are very glad to hear Brent provided the utmost customer service and are very confident you will continue to receive fantastic results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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