Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 133 Reviews 26035 - 26235
    Verified purchase
    Online & App

    Reviewed Aug. 22, 2017

    The online application and the ability to check my account status was very easy and user friendly. I am very pleased with the agreements made with the creditors and how easy it was to set up the auto payments and have the balances satisfied quicker than I thought! It feels great to be debt free!

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    Customer ServiceProcessTransparency

    Reviewed Aug. 22, 2017

    Freedom Financial Debt Program helped me attain over a 50% reduction in my credit card debts. My program was completed in 4 years time, otherwise I would still have debt for years to come. I appreciated their communication and assistance when I had questions or concerns. I highly recommend their program to anyone seeking to get out from under the cloud of debt.

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    ProcessTransparency

    Reviewed Aug. 22, 2017

    While the process was fairly smooth, not being advised that the creditors would send me a 1099 to be filed with my taxes, was a shock. Not sure if this is procedure, but should have been explained in the beginning.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Price

    Reviewed Aug. 22, 2017

    Should have stayed with original setup. Would have paid off much sooner at lower cost. They were supposed to lower interest rate at six months and never bothered to contact me. Would not recommend to my friends as would not want to have them feel the way I do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    When I enrolled into A contract with Freedom Debt, I was told that there would be NO Charge to Me. However, that was not the case, I either got sued or got a charge back from every one of My creditors, I was told By Anton ** that if any of this happened to me that You People would take care of it! Freedom Debt is a bad joke on Your Customers!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    One of my accounts was not closed out correctly and I show I have a balance on my credit report. I have made numerous attempts to have this resolved and no one can help me. I keep getting the pass from person to person.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    All counselors I came in contact with were consistently professional, friendly, & Supportive every step of the way through the process. They were willing & eager to share their knowledge. This was a frightening & unsettling situation to be in. At no time in the process did I feel judged, coerced, or rushed.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 22, 2017

    I am so glad I got in the mail a flyer from Freedom Debt Relief. The first gentleman that help me was Mike. Very nice and helpful. Explained to me how programs worked. I feel relieved to be debt free. I recommend it to anyone.

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    Verified purchase

    Reviewed Aug. 22, 2017

    I was under a lot of financial stress. Thanks for the solution. Only one problem, I wished I had known the IRS would come after me to pay taxes on the debt relief. Very stressful. No knowledge of this. A heads up would have helped.

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I'm greatly appreciate of the help in clearing up my debt, you did a great job, and I would highly recommend your services. You handle it quickly and very professionally. My deepest gratitude, you have saved me from a lot of debt, which means the world to me.

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    Verified purchase
    Price

    Reviewed Aug. 22, 2017

    While in theory it may seem like a good idea to "speed up the process" what it does in actuality is ruin your credit in a matter of months that will take you YEARS to repair AND they charge such exorbitant fees that you are better off doing the payoff yourself. If I had it to do over again, I would have NEVER done it!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I had 8 accounts that I was working on settlements. The last 2 accounts took over a year after my last settlement to be taken care of. I had more than enough money in the saving account to pay off the accounts. But instead you kept withdrawing money to place in my savings each month. Which then in return I was also charged the fees all this time as well. I called and submitted claims to find out why it was taking so long to have these last 2 accounts paid. I kept getting the runaround. This was having to deal with the back and forth with client services.

    I finally got fed up and was going to withdraw from the program and handle the last 2 accounts myself, since there was more than enough funds to pay off the accounts. All of a sudden the accounts were taken care of in a week, finally! If you call that good client support/help, I think you need to evaluate your cause. I feel money was taken from me, due to not helping to resolve my inquires in a timely manner. I hope your company needed my money more than I did.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I realize my situation may not be the same as everyone. I paid off $41,800 in debt in under a year. Freedom saved me $23,134.23 with the structured settlements they were able to negotiate. Thank you Freedom Debt Relief! You cut years off my debt which will allow me to have the financial freedom that I desperately needed. I would recommend this plan to anyone who has a little debt to anyone who is drowning in debt. Contact Freedom today!

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    Staff

    Reviewed Aug. 22, 2017

    I was very happy with the professional service provided to me. Everyone acted in a professional manner and courteous. My debt relief was taken care of quickly just as they said would happen. They provide legal services which was very comforting to know just in case the need arises.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    It was a wonderful program. Was able to resolve my debt quick and easy. I found the program and the people very customer friendly, easy to get a hold of with any questions I had. I would highly recommend it to anyone would wants to resolve their debt.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Still embarrassed that I got myself into a financial mess. But happy to have made the call to FDR. They were easy to work with regarding any issues that I encountered. I did get notice from the IRS regarding one company that reported a loss and I had to pay off such loss. I did that in two installment payments. I did not see that coming.

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    Verified purchase

    Reviewed Aug. 22, 2017

    I was very happy with assistance with getting by debt paid off. My only fault with this is not being informed of 1099's received and having to claim that money as income. It really caused a problem when it was time to do taxes.

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Everyone was very nice and helpful and nice to get my debt in order. Some paid and some consolidated through Freedom sister company. The only fault I have is that I feel like the high percent of fee. I feel like people needing these programs are desperate for help and being taken advantage of.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Very prompt in getting information and relaying it to credit bureau. Friendly people, information always available to you. Was always able to check my account. Statement were easy to read. Quick and accurate and also kept me in the loop, when it came to informing about what would be done next.

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    Verified purchase

    Reviewed Aug. 22, 2017

    Helped us get our debt paid off in a timely manner and kept track on a monthly budget. This allow us to pay bills and improved our credit rating. All in all Freedom was very helpful in planning our budget and making sure we stayed on track. We have continue with this plan and is paying off for us to have a down payment on a home. Thank you for your help.

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Being in debt can be very overwhelming and very challenging. Freedom Debt Relief helped me through this hurdle in my life. They never took judgment on me for being in debt, and really cared about helping me out of the financial bind I had put myself in. I owe them so much for helping me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    The customer service is amazing and the staff is diligent in resolving debts. Since my completion, I have recommended Freedom Debt Relief to two others, with one already enrolled. This was the fastest way to resolve my debts. Thank you for letting me stand back on my feet.

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    My experience was great and successfully paid off my debts! The representatives were always helpful and gave good advice for Me to move forward in my overall financial concerns. The time spent talking to agents were time always for me a way of speaking Intelligently about money matters.

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    Verified purchase
    PriceStaff

    Reviewed Aug. 22, 2017

    I turned to Freedom Debt Relief when I was going thru a divorce and was completely overwhelmed by the amount of debt my EX left me in. They helped me with an affordable plan and today thanks to them I resolved all the debt and now own a home. I am rebuilding my credit. Definitely trustworthy and helpful!

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    Verified purchase
    Process

    Reviewed Aug. 22, 2017

    We are done with the program but between the settlements, the fees, and the taxes we owed due to the 'forgiveness' of debt I don't believe we saved very much money at all. Very disappointed in the whole process. They led us to believe we would not be penalized tax wise for the forgiven debt but the amount of taxes we ended up owing was huge.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    ProcessTransparency

    Reviewed Aug. 22, 2017

    And there were both good and bad aspects to this program. When they did clear debts it was great but some debts took forever to clear and one debt in particular was never cleared and simply expired and I was never formally exited out of the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 22, 2017

    From the time I called until the end of the process, I had the best experience. Everyone was friendly & professional and helped me to be comfortable with the process, everything was explained in full detail. I am debt free for the first, 30 yrs.

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I can say without a doubt, that Freedom Debt Relief has been a true benefit to me and got me back on track with my financial future. Thank You! The assistance I received was very professional and timely. They answered all my questions and were always on hand to provide me with any assistance I required.

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    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 22, 2017

    Although FDR will help you get out of debt by negotiating with the credit card companies to lower your balance, I did not learn until the end of my time with them that YOU CAN DO THAT YOURSELF! FDR charges an outrageous amount in fees, and it's really hard to get them to change or skip a payment if you need that. Their "dashboard" was very late in updating, and only was updated when I called to complain.

    If you owe credit cards money, call them and renegotiate your debt yourself and save yourself tons of money. On my last 2 cards, FDR was unable to negotiate on my behalf (the company would not negotiate with them), so FDR transferred the debts back to me and ended my account with them. I called the cards directly and was able to quickly and easily negotiate a settlement that worked for me. Do it yourself!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I discovered that debt consolidation is a mistake that no one should make. I received a total of four 1099c forms which were filled against me by the companies I supposedly settled with. So, not only was I now paying Freedom Debt Relief, I was also now paying taxes on my supposed income from them. I ended up owing $12000 in taxes.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Freedom Debt helped me when I was at my lowest... literally! I was so ashamed to reach out for help that when I called, after reaching someone's voicemail I hung up. They called me back! She listened & I cried, now I am months away from payoff!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I was nervous to get started with any debt relief program - but Freedom was so kind and VERY respectful from the 1st phone call that it made this journey much easier. If you need a hand up this is the place to be for sure.

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I would say that at first I was like I did not know what to expect. During the progress I had a full team behind me and 2 years later I was debt free and they have showed me the great ways no to get this far deep. I would recommend Freedom Relief Program.

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    Customer ServicePrice

    Reviewed Aug. 22, 2017

    Although they did help in consolidating my debt, their customer service is very slow on answering emails and questions. They are very high on their interest rate and service fees which means you're paying back a lot once all is said and done. Payments are high and sometimes hard to make but now I'm stuck. I should have looked into other options before signing the dotted line.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceProcess

    Reviewed Aug. 22, 2017

    Process was somewhat ok. I didn't like how I was pushed into Consolidation Plus loan. Adding interest and settlement cost together I almost ended up paying same as without Freedom Debt Relief. One of the settlements was paid with Consolidation Plus Loan despite the fact it was money available on my account to pay it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Thank you so very much for all of your help in paying off my loan consolidation. You were organized & thorough & professional, as well as kind which made all of the difference in my interactions with you. You have always looked out for my best interests and that is thoroughly appreciated. Thank you again for helping me pay off my loan consolidation!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    They were very professional. Did a very professional job. Very polite. Answered all questions. Did it in the time said. Would advise anyone having a problem to give these people a chance to help. Dealt with me in a way that was very understandable. The man that helped me was awesome.

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    Verified purchase

    Reviewed Aug. 22, 2017

    Thank you again for being here when I needed help. You took care of the credit cards that I could no longer paid. Thank you again. My husband and I are grateful for all your help. Now that we have paid it off and looking for the future. Amen.

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    Verified purchase
    Process

    Reviewed Aug. 22, 2017

    Working with Freedom Plus and Consolidation Plus was incredible. Before I started the program I was stressed out, losing sleep and becoming distant from my family due to my crippling debt. Initially, I was nervous about entering into the program but knew that I had to take action and do something about my suffocating financial situation. My debt was reduced by nearly 50% and I now have one monthly payment instead of multiple credit card bills. I couldn't be happier with my experience.

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    Verified purchase

    Reviewed Aug. 22, 2017

    Was fairly painless. Had to do some negotiating with a couple of the creditors, but Loren, my coach, helped me thru it. If I had to do it over again, I wouldn't change anything, except maybe to include some more debt. The monthly payment on the Freedom plus loan is knocking my pay off down very quickly.

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    Verified purchase
    Price

    Reviewed Aug. 22, 2017

    I am so pleased I went through Freedom Debt Relief and would recommend them to anyone who is faced with a financial challenge. They allowed me to pay off my debts by negotiating lower balances with my creditors and cut back on all of my high interest loans. This is a better alternative to filing bankruptcy. My monthly payments were lowered and allowed me the freedom to control my finances without the stress of harassing creditors. If I ever needed FDR again, I would 100% go through them!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 22, 2017

    I was grateful at first with your assistance, but as I got further into the program I was sorry that I did and not everyone was exactly how the representative explain the program would work. I had to ask multiple times for reports and to this day still has not received them. I moved to another program to pay off my debt and I did pay off that loan off in full early. There were some items included in that loan. They were later charged off by the company and were not paid off by the loan, so I am due a refund for that payment. But of course again I have asked for the payoff loan documents for several months as I was promised they would be out to me within a week and about 1 year or so later I still have not received them.

    So my faith within the organization is not within your organization. When I would call my advisors they would say, "I cannot do anything for you and you need to contact the 800 #" and they would never assist or make promises and they would not follow through. With that all being said I hope that this will help you address these issues within your organization.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    Called with an issue about a 1099C. Was given a total runaround in how they don't know when or if a creditor will send one out. You do know that the creditors have a full year. But you keep saying you don't know. I asked to speak with a supervisor. Was told she was in a meeting and would call me back. Never received a call back.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I turned to Freedom Debt Relief for financial help after realizing I had so much debt after separating with my ex-husband and they were able to help negotiate with the credit card companies and get my payments down and paid off in a very reasonable amount of time. I would recommend to anyone if they are in a bind to do this.

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    Verified purchase

    Reviewed Aug. 22, 2017

    Very fast and to the point at helping you with your worries. They make you feel much better about life. Freedom takes a big problem that you have and makes everything much better. Life is much better now that I have used Freedom to help me put in a difficult situation.

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    Customer ServicePrice

    Reviewed Aug. 22, 2017

    Aside from the annoying calls from the creditors in the beginning months, I have experienced nothing but satisfaction with Freedom Financial. Even though the debt relief appeared on my credit report and prevented me from refinancing at a lower interest rate, I have no complaints.

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    Freedom Financial is the best. The process was simple and straightforward. They were always a phone call away to answer any questions. They gave me a new start, I will always recommend to anyone who needs help with debt relief. So grateful.

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    Customer Service

    Reviewed Aug. 22, 2017

    When I first started I did not realize the effect it would have on my credit score or other accounts. They tell you to stop paying but not the companies. This lead to lots of letters and phone calls I didn't expect.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your insight on your experience of the program. Please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    Freedom Debt Relief helped me settle my debts and was able to set me up with Freedom Debt Consolidation loan to get my credit restored even quicker. Good customer service all around. They have always responded to any question or need that arose promptly. I have nothing but good things to say about them.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I had a great experience. If I would have to do again I would do it with Freedom Relief. It nice because all my questions and doubts were answered. Very nice staff. The waiting time to answer was very fast. I really felt very comfortable and secure again. I would recommend you with my eyes close. I felt very relieved after my questions were answered. Thank you for all your kind and understanding and wonderful help. Keep the way you are. Do not change.

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    Verified purchase

    Reviewed Aug. 22, 2017

    After my divorce, I was left with a tremendous amount of debt that I was unable to pay as a single mother with two children. I enrolled in Freedom and it gave me the peace of mind I needed. I wish I had been more prepared when I received the 1099C forms and had to pay taxes on the negotiated amounts that were waived by the credit card companies.

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    Verified purchase

    Reviewed Aug. 22, 2017

    I appreciate helping get rid of the debt. Credit score still in the tank. I owe the IRS taxes on the cancelled debt and paying interest on the loan to keep me out of court. Not sure this was how it was supposed to work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr Wisher,

    We do value your feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    I feel that Debt Relief handled my accounts professionally and allowed me to get completely out of debt quicker than if I had tried to handle these accounts alone. I would recommend them to anyone who is in deep credit and financial debt. I wished I had used them sooner.

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    Verified purchase

    Reviewed Aug. 22, 2017

    I was $30,000 in debt. FDR got this reduced to $16000 with payments that I could manage. I was out of debt in just under 5 years. It was much easier than I expected. I would recommend Freedom Debt Relief to everyone.

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    Price

    Reviewed Aug. 22, 2017

    Freedom Debt Relief did exactly what they advertised. They saved me thousands of dollars of debt and interest that I would have had to pay. Credit card companies will not work with you alone. You need Freedom Debt Relief. I am still debt free over three years later.

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    Reviewed Aug. 22, 2017

    Basically, if you listen to their advice on how to deal with creditors and then let the professionals at Freedom Debt Relief do their job, you will have a most positive outcome and will be debt free, like me in about 4 years. I highly recommend their service!!

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    Price

    Reviewed Aug. 22, 2017

    I was able to negotiate with my credit card companies to lower my amount owed. And Freedom paid off my debt. I then made monthly payments to Freedom for 3 years with a butt load of interest. Overall it was a nice way to get rid of my high interest credit card debt. I think the interest was a little much because after all I am trying to get rid of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms Kinder,

    I do appreciate the honesty in this review, our goal is to ensure we can graduate our clients from the program 100% debt free! If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Verified purchase
    Customer Service

    Reviewed Aug. 22, 2017

    Yes I would recommend to a friend or family member. They were efficient and quick to get my bills taken care of. I did not have to do any of the calls or foot work. FDR did it all then did all the work to send my final total bills to a consolidation firm to pay all my bills and making it only one small payment monthly.

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    Reviewed Aug. 22, 2017

    You pulled a fast one on when Consolidation Plus took over. It turned out that I would have paid more than I would have owed in the first place if I had let it run to full execution. Honesty is the thing I value most. There is no way I will recommend you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    I found Freedom Mortgage to be very easy and understanding. They were very helpful with a number of credit mixups on my records. I've paid in full other loans over the years, but the service at Freedom was outstanding. Be sure to keep helping people just like you helped me.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Did everything they said they would do. Very pleased with being out of debt now but knowing there are companies you can trust. No gimmicks here! Great service anytime I called. Always very professional and truly made you feel they were putting you first. Top notch trustworthy company you can depend on.

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    Reviewed Aug. 22, 2017

    Freedom Financial was there when I needed help consolidating my credit cards into one installment loan. The installment loan has helped me to rebuild my credit in a short amount of time and pay off the credit cards as well. I can't thank Freedom Financial enough.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    I would recommend this program to anyone wanting to start over. The process started a little slow but then took off. I had to make a few calls to keep them on track. I had them pay off some cards sooner and negotiate others. Also had some funds left over.

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    Staff

    Reviewed Aug. 22, 2017

    I was in over my head. I was 75K in debt. The people at Freedom were great to work with, they all understood my situation. They saved me from bankruptcy. 2 years later they resolved all my debt for less and got me into a loan, and my credit score is back in the good range.

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    Staff

    Reviewed Aug. 22, 2017

    They've been very helpful. I don't have any specifics but they have handled everything very professionally. I would recommend them to friends and others. I'm feeling more financially secure since I know that all of this was in very capable hands.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    My experience with Freedom was a very good one, I really enjoyed working with the customer service employees and they worked extremely hard to clear my credit card debt. I would recommend you guys to all that I know who are struggling with credit card debt. My credit score started going up in approximately 3 to 4 months after settling my credit card debt.

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    Customer Service

    Reviewed Aug. 22, 2017

    Freedom Debt Relief helped my husband and I get a grip on our outstanding bills and consolidate it all into one payment. Thank you so very much for all the help. It was awesome to know we had taken care of these bills, and not all the nagging calls.

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    StaffProcess

    Reviewed Aug. 22, 2017

    The enrollment in the program was easy. The agents were always very helpful in answering questions and helping move through the steps. I was always kept informed on available programs and the dashboard was very helpful in keeping me aware of my progress. This program was very helpful to me and my family!!

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    Reviewed Aug. 22, 2017

    My FDR account was missing 2 credit card accounts. Despite 8 of the e-mails, letters and even the lawyer who I paid for with my FDR account had to get involved. 1 account was finally added when I changed over to their sister program. They told me the 2nd account was written off by the credit card company when in reality it was sold to an aggressive debt collector who came after me. The legal services go away when you transfer your account so I spent months dealing with FDR's error. I thought I researched them well but I made a HUGE mistake using them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Online & App

    Reviewed Aug. 22, 2017

    Because of some uncontrollable issues arise, we reached out to Freedom Debt Relief to assist us. They were professional, VERY helpful, let us know time frames, and kept us updated all along the way through their website. I would recommend them to anyone who has come into a financial hardship to use them. Great Experience overall!

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    Process

    Reviewed Aug. 22, 2017

    This program has been a lifesaver for my wife and I. Like most people, we got into debt. The debt was over $15,000. Freedom helped us. We pay a small payment to them. Our debts are now cleared. It has really helped our credit scores!

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    Staff

    Reviewed Aug. 22, 2017

    Freedom Financial was able to settle my debt for around half of what I owed. They set up manageable payment plan and after 4 years I was debt free. Great people and service. I would recommend them to anyone who wants to get out of credit card debt.

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    Staff

    Reviewed Aug. 22, 2017

    We are in our loan payment stages and are satisfied. Thank you for all the guidance and help. We feel "relief" and have learned a lot of this experience. We recommend Freedom Debt Relief to anyone out there looking for help with getting your finances back in order.

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    Staff

    Reviewed Aug. 22, 2017

    Was lied to and staff were completely incompetent. I had to do the work and correct things that went wrong. People were not communicating in the organization. Would have been in better shape without it. Hugely disappointed and scammed. My life would be better without you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Customer ServicePrice

    Reviewed Aug. 22, 2017

    I would not be where I am today had it not been for Freedom Debt Relief. They made the process easy and affordable and worked with me every step of the way. I never had a problem or issue that was not promptly resolved with just a phone call. Thank you so much!

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    Reviewed Aug. 22, 2017

    After I paid my debt US Educational continued to draw their $59.00 out of my bank account. I cannot believe they did that after my debt was paid. What a scam. I would never use you again. They should have stopped taking from my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    StaffProcess

    Reviewed Aug. 22, 2017

    I found the FDR very easy to work with on my financial issues. The initial counselor was very understanding and supportive and while I was not able to get a consolidation loan initially, helped me through the process. After a few months I did qualify for consolidation which greatly relieved the stress of dealing with creditors.

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    Price

    Reviewed Aug. 22, 2017

    I'm not satisfied. I'm paying more money now than when I was with Freedom. Should have stayed where I was. The loan was more than it was quoted for. I would have done better just paying my credit myself like I was. My credit is bad. It was good before I got into both programs. I would never do this again and I wouldn't recommend it to anyone to do this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    My experience was great because they helped me to get my creditors off my back. The people at customer service were very kind but always were my needs met. I had put money to pay off and my needs were not met. This was just a little annoying. But overall they were fine.

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    Price

    Reviewed Aug. 22, 2017

    I was not able to delete an account even though FDR was not able to include it with my debt consolidation. It was a LARGE amount and it cost me a lot, even though nothing could be done with it. It is also now costing me on my taxes as well!!! They save you money in the beginning, but you still pay for it in the end! Might as well try and pay it off yourself.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    PriceTransparency

    Reviewed Aug. 22, 2017

    Never felt like they looked out for my best interest. Didn't explain how the reduced amount was going to eaten up by the commission so ended up paying about the same amount in debt and ruined my credit for years to come. I suggest you work directly with your creditors and skip working Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Reviewed Aug. 22, 2017

    I was financially ignorant as a result became extremely in debt. It was a frustrating experience. I felt that there was no way out of my debt. Until I called Freedom; they helped me step by step with my debt. Thank you Freedom!

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    Customer ServicePrice

    Reviewed Aug. 22, 2017

    I had to hound customer service when enough money was in my account to start the negotiation process. I was transferred to three different folks to work my account - outside of customer service. I had to personally negotiate several of the deals myself because the creditor wouldn't work with Freedom Financial. I was then towards the end offered a personal loan based on my stellar record with Freedom Financial and that was nightmarish from the fact that after the entire process was done, it seemed like I paid more than what I owed and I couldn't reconcile that my balance wasn't applied to the loan and then the interest calculated based on what was left to pay. Overall if you're considering doing this - do it only because it's the last resort. Try negotiating with creditors yourself and take out a personal loan at a lower interest.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Transparency

    Reviewed Aug. 22, 2017

    Need to explain what is being done in plain English. Had a hard time determining what you had completed and how much you negotiated down. I owed about $23,000 and I am still, over one year later, paying back most of what I owed. I still have over 36 months to go. Thought I would be farther along than I am by now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

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    Reviewed Aug. 22, 2017

    I'm happy to have the debts settled, but wish I had known the negotiations would take so long. FDR also somehow wrapped an account into the program that I didn't authorize them to change (a business account) and that caused big problems.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    This was such an easy program and everyone I came in contact with were very helpful and pleasant. They kept in contact and informed me when each account was almost finished. They answered all my questions without hesitation or putting me on hold. It was a great experience and I would recommend it to anyone who needs help.

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    Reviewed Aug. 22, 2017

    I found that the fees were higher than expected -- misled there, was hounded by creditors and then when my credit was completely and utterly destroyed they offered to make all the bad go away if only I would enroll in a loan from the other side of their business Consolidation +. My choice but...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Customer Service

    Reviewed Aug. 22, 2017

    I had some questions about not receiving emails regarding my monthly balance, but those were resolved when I talked to customer service last week. I still struggle at times with my finances, since my husband has Alzheimer's, money is tight. I do not, I repeat do not have the Credit Card debt that I was drowning in and for that I'm grateful to Freedom Debt Relief.

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    Reviewed Aug. 22, 2017

    Our experience with Freedom Financial Debt Relief was easy and amazing. We have our finances under control and could not have done that without the help of FFDR. I would recommend them to anyone who got themselves in a bit of trouble and needed help seeing their way out.

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    Customer Service

    Reviewed Aug. 22, 2017

    I went through a divorce 4 years ago which left me in a horrible financial bind. After researching the best solution Freedom Financial was recommended. Everything I read had been true. Excellent customer service, complete follow through on everything they recommended. If you are apprehensive, don't be. They are what they say they are. Thank you!

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    StaffProcess

    Reviewed Aug. 22, 2017

    Awesome results and the staff was very cooperative when needing to make changes. My only negative comment would be at the end of the process, negotiations seemed to fall off and take longer. I had to consistently push to get them done.

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    Customer ServicePrice

    Reviewed Aug. 22, 2017

    I was really in a bind when I called FDR. I had basically used up my 401k trying to pay off my debt, and was running out of options. They helped me tremendously by negotiating greatly reduced amounts from the debtors, and made the payments pretty affordable. If you get into similar trouble as I had, these are the right people to call.

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    Reviewed Aug. 22, 2017

    I decided to give FDR a try and I couldn't have made a better decision. I was very please with the accomplishments that were made through FDR. I would not be where I am today with the help of FDR. Thank you so much.

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    Staff

    Reviewed Aug. 22, 2017

    I had a great experience with Freedom Debt Relief. Is really a good program to get out of debt so I recommend it to every one that needs to get out of debt. They have good service, good personnel. It is recommendable.

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    Reviewed Aug. 22, 2017

    I am happy with my debt being resolved but one of the main and only reason I chose this company is they guaranteed to help me rebuild my credit after my debt was resolved. However this has NOT been the case. I have asked many times for help on this and gotten no answers. It's very disappointing because although my debt is paid off I have horrible credit and not sure what to do to repair it. I thought this was a part of your program I paid for.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    I would probably have tried to go this another way in hindsight since now this is on my credit score for 7 Years. Yes it is nice to have all in one bill but now I am paying for it in the long run with 7 years on my credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    They never disclosed that they were commissioned on the total amount NOT the amount settled for. Also I was not made aware I could settle ANY debt on my own. Also you are not assigned 1 rep, it is whoever answers the phone helps you. Other than those few things it was helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

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    Transparency

    Reviewed Aug. 22, 2017

    I asked them to help me clear my credit cards, they did that. My credit is on the way to 'excellent' status and it only took a couple of years to fix what could very well have been an endless nightmare of bill collectors. The dings on my credit report are starting to fall off and I couldn't be happier.

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    Reviewed Aug. 22, 2017

    You guys are crooks. I would never recommend your crap service. You straight up lie to the customers and when we find out about the lie you stick up for it. Never will I do business with people like you where you bait and switch people for your own personal benefit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Customer Service

    Reviewed Aug. 22, 2017

    Do not like the way they handle the 1099 tax forms after they get a credit card handled for you... I got some in the mail and from them thru email - I wish they would either have the credit card companies send them the email of 1099 or have ALL the companies mail them...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    I had tried multiple times to work with my creditors to no avail. I was having to care for my mother who was diagnosed with ALS along with having to help pay her bills. No one would help me out. My only choice was Freedom Debt Relief. My credit suffered in the beginning, but now it is up over 675 and I am in a much better place.

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    Reviewed Aug. 22, 2017

    I did not know I would be getting tax forms on the debt that was dismissed, after I had already filed my taxes, and I kept getting them. It was very disheartening, to know I have to file those after I had already filed my taxes. Freedom has not been the easiest to work with.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    This program gave us a fresh start and we're forever thankful! They're open and honest with the whole process and they support you the whole way! They tell you what you expect and always follow-up with calls to check on you! The hardest part is the creditors calling you when you first stop making payments and then making deals with them but you get do much support and you get through it.

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    Reviewed Aug. 22, 2017

    I was to the point I could not keep my head above ground. The more I thought my husband was getting ahead the more we were sinking. We were calling the credit card companies to see if they could help us and the only thing they wanted was more money. We are both happy with the decision we have made. We were going to file Bankruptcy, but we did not want to lose anything. After this NO MORE CREDIT CARDS.

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    Staff

    Reviewed Aug. 22, 2017

    Absolutely one of the best I have ever worked with, extremely helpful in my time of need. Understanding and would highly recommend this company. This company took me from extremely depressed to feeling wonderful. Don't be fooled, it is a big decision but well worth the effort.

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    StaffProcessTransparency

    Reviewed Aug. 22, 2017

    Everything went so smoothly and Michael was very helpful with all my debt relief questions. He explained everything so well. I don't know what I would do If I hadn't applied and was able to get the help I needed. If I hadn't found this program I would not have been able to manage my bills and be able to continue seeing my doctors especially with up coming surgery.

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    Staff

    Reviewed Aug. 22, 2017

    I got my debt resolved in about 3 yrs. And I am very happy with the outcome. I never had any issues at all and very hassle free on my part. Totally trusted everyone that help me resolve my debt. So glad I used Freedom Debt Relief to help me to reduce my debt.

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    Staff

    Reviewed Aug. 22, 2017

    Overall, a good experience. From start, to follow ups, to finish. Pleasant, informative personnel. It has provided me with the opportunity to recover from past debt, and move on forward to new opportunities in life. I have also recommended FDR to others, with the same results.

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    Customer Service

    Reviewed Aug. 22, 2017

    I was surprised (and almost nervous) that Jeff called me immediately after I began filling out the online form to see what Freedom Debt Relief might be able to do for me. I was not necessarily feeling ready to sign up that day, but Jeff's approach on the phone was reassuring. I have been wanting to take this step for a long time but was afraid to follow through, but thanks to Jeff (and a recommendation from my sister, who is currently working through debt relief with Freedom) I found the courage to do it.

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    Staff

    Reviewed Aug. 22, 2017

    I'm very pleased with my experience with Freedom Debt Relief. They were very helpful and seemed to genuinely want to help. Sherry was super nice and very helpful. It is going to be wonderful to finally be debt free! =) Thanks again so much for all your help!

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    Staff

    Reviewed Aug. 22, 2017

    I thought this process would be quicker. I feel like I'll never see the end. However people I've spoken to gave me respect and support I needed through this stressful time. I thought settlements would happen faster. I wish I had more support for my falling credit score.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Angeleah was lovely and patient and very helpful. She made the whole process less scary and was very careful to answer my questions. I am still a bit frightened by my own debt but Angeleah gave me the confidence to believe I could take charge of my future. I will be calling her for any questions I have!

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    From the beginning everything went smooth. Whitney ** was my first contact, and she has been very professional from the first time we spoke. Whenever I call or email her she respond right away. Freedom I'm very happy and relieved that I choose you guys to handle my debt situation. Thanks to you guys, especially Whitney.

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    Customer ServiceOnline & AppStaff

    Reviewed Aug. 22, 2017

    The application process didn't take so long. I got a 2 days quick response. I'm so happy that Irene ** helped me through. She was patient and helpful to me. Thank you for the Underwriter that approved my application to Freedom Financial.

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    Staff

    Reviewed Aug. 22, 2017

    Thank you for Thomas as an employee for your company. He was helpful, polite, and efficient with helping me make a wise decision. Saving money is always a good thing, and I will be able to save thousands with this program. Thank you again.

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    StaffProcess

    Reviewed Aug. 22, 2017

    I'm extremely happy that I chose to work with Freedom Debt Relief. I was introduced to the program through Jon and Neil, both of whom were helpful and empathetic. My stress concerning my debt has been greatly reduced, and for the first time, I can see the light at the proverbial tunnel.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    So nice and friendly! Very helpful and understanding! Easy to enroll and get the help that you need to get out of debt! Gillan ** was very kind and patient and helpful. Would recommend to family and friends. So happy that I called and checked into this program.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Very Helpful, sometimes felt I had to follow up on my end vs having them inform me of my status. My initial agent on day one told me he was my Quarterback. Once I was approved for relief I never heard from the guy again, I was forwarded to a customer service agent each time I called and asked for him. Not the Quarterback I'd imagined.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Aug. 22, 2017

    Anthony was so helpful in helping me and I appreciate him so much! I have been so worried about paying off my debt and now I feel like a big weight has been lifted off me. The whole process was so easy and the people were so helpful and I would recommend it to anyone that wants to be debt free.

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    It was easy to enroll into the program. Everything was done for me with only a little data needed. I would recommend their service to others. The agent on the phone was friendly and helpful. He provided a high level of service and care to my needs.

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    Staff

    Reviewed Aug. 21, 2017

    Jennifer **, was so helpful to me and the situation I was in... I would recommend her anytime and if and when I think I need her expertise I will callback and make an appointment... Great idea and helpful... She sure knows her business!! Thanks!! I'd recommend Freedom Debt Relief to any of my family and friends. Thanks a lot for all the information and having to deal with me that's a lot.

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    Customer ServiceStaff

    Reviewed Aug. 21, 2017

    I want to thank everyone for the help they gave me, every time I have a question they would answer it right away. I never had to wait. Their staff are always very courteous and they have given me peace of mind. It was the best decision I have made. It's such a relief knowing my debt will come to an end. I am so glad I made the decision for Freedom to help me. I would recommend Freedom to anyone, they are the best. Thank you so much for helping me.

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    StaffProcess

    Reviewed Aug. 21, 2017

    Zachary was very helpful, friendly and knowledgeable! I was able to get everything done in one day in less than an hour. He made the whole process super easy and painless. I am looking forward to getting all of this debt paid off. Thank you for all of your help!

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    Customer ServiceStaff

    Reviewed Aug. 21, 2017

    Rebecca was kind and service level was superb. I had several changes and she rolled with all of my indecisiveness. I truly appreciate her helpfulness with answering all of my questions. She returned my calls on time and always made the calls on time when we scheduled. Thank you for all she did.

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    Reviewed Aug. 21, 2017

    We are in worse financial condition now than when we signed up with Freedom Debt Relief. We are very close to having to file bankruptcy, which is what we were trying to avoid when we went to Freedom Debt Relief. We are very disappointed in our results.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 21, 2017

    First of all, I was put at ease when they said that this is not debt consolidation. I owe over $25,000, when I am finished I am paying almost half of this. Best of all I do not have the creditors calling me. I changed my contact info as soon as I signed on. FDR spoke to me in terms I could understand and their approach made sense to me. Sure my credit score is going to take a hit, but it was hit hard due to the fact I had over extended my credit limit and I could not see me being able to pay enough over the next 3-4 years to make an impact to the plus side of my score. I recommend to at least hear them out. I believe it will make sense to you too.

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    Customer ServiceTransparency

    Reviewed Aug. 21, 2017

    I am very pleased with the service that I have received already. Being able to talk to someone and figuring out what might work best for me in my current situation to help take care of my past finances has been a weight off of my shoulders. Everything has been explained very clearly and the line of communication is wide open. I have just begun this journey but I have no doubt that I will be better off in the end than where I began.

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    Staff

    Reviewed Aug. 21, 2017

    Thank you. I look forward in reaching my goals and accomplish my debt. Also to recommend some friends and family. To the program. The experience I had with the agent that helped me out was very nice and understand about my situation. Thank you Todd for your help. Look forward to working with you.

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    Customer Service

    Reviewed Aug. 21, 2017

    I was very nervous about providing financial information via phone but all appears to be in the up and up. Looking forward to the relief from financial stress and restoring my credit standing. My hope is to resolve this debt in much less than the contracted 48 months.

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    Staff

    Reviewed Aug. 21, 2017

    I went through a very difficult time. Everyone at Freedom was very understanding. My complicated accounts got positive results and I was happy. The difficult accounts were handled with persistence and NLLG worked hard and got them settled. Thank you.

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    Process

    Reviewed Aug. 21, 2017

    My experience with Freedom Debt Relief was very successful. They fully prepared for the program and how to handle creditors. Within 3 years we were debt free and our credit score went from very poor to good. I recommend using them to help those of us that have situations that cause us to fall behind. Very positive experience.

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    Staff

    Reviewed Aug. 21, 2017

    This was the best move I've ever done when dealt a bad hand in life, Freedom Debt Relief is just that! Relief from a bad situation! I did not want to go bankrupt and working with this group was great! Thank you FDR!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 21, 2017

    Shane is a very helpful person. He explained everything I needed to know plus, he verified and made sure all my informations are correct. The respond time for getting back to was so professional and prompt. I never once felt intimidated when talking to him. Shane ** is an excellent asset for the company. Thanks again.

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    Customer ServiceStaff

    Reviewed Aug. 21, 2017

    The staff have been kind, honest and helpful. The stress of being in over your head doesn't have to be done on your own. Get help. It will get you back on the right path to financial freedom and debt free. The staff does not hound you with phone calls and their online center is very easy to use.

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    Customer ServiceStaff

    Reviewed Aug. 21, 2017

    Betsy has been NOTHING short of OUTSTANDING! Absolutely superb customer service skills! Betsy was very sympathetic to my situation, claiming that "sometimes bad things happen to good people". Nothing could be truer. With a string of bad luck, I have been blessed to have come across paths with Betsy. She assured me that I was in good hands and all would be handled. I appreciate you, Betsy!

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    Process

    Reviewed Aug. 21, 2017

    They would have more stars if they more correctly set my expectations. The program is working out though. My expectations were to have just about everything negotiated in three months. Only one account has been negotiated so far and it took longer than three months.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Aug. 21, 2017

    Mike explained everything to me clearly. He was very polite and understanding. I would recommend this to friends. He understood my circumstances and helped me. He went over the forms with me before I signed them. Explained everything to me.

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    Customer ServiceTransparency

    Reviewed Aug. 21, 2017

    So far so good. I hope that you will be contacting my debtors soon to make a settlement. Your support has been a exceptional. The communication has been thorough and timely and it is so good to have a consistent message and back-up during this trying time. Thank you.

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    Staff

    Reviewed Aug. 21, 2017

    I seem to have this process going okay. One of nine accounts have offered and I accepted but I would like a more detailed list of charges and activity on the bank account associated with FDR. The balances make no sense to me and I haven't found a report this satisfies all charges. Another issue to me is I don't seem to have a go to person that I can communicate with that shows a little more personal knowledge of how my plan is going. I guess it is working. My credit score has plummeted over 200 points in 3 months. I hope it is worth it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed Aug. 21, 2017

    I was skeptical requesting help but after speaking with your representatives, they made me feel comfortable. Helping me understand how this program will benefit me and how the process was explained in detail made me feel at ease knowing there is light at the end of the tunnel. Looking forward to becoming debt free and getting my credit back on track.

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    Process

    Reviewed Aug. 21, 2017

    I was very nervous about this whole process to begin with and thought it would be much more painful and tedious than it actually has been. Freedom Debt Relief has been there every step of the way and made this once terrifying process a piece of cake! I am pleased with the progress this far and am looking forward to being debt free!

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    Customer ServiceStaff

    Reviewed Aug. 21, 2017

    The representative was so knowledgeable and very understanding. I appreciate her encouraging words in resolving my debt. You have an awesome employee. I enjoyed my phone conversation and glad all was simple to fill out because of Sherry. Thanks to Sherry she will make your company shine.

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    StaffTransparency

    Reviewed Aug. 21, 2017

    My initial conversation was with Dianna ** of American Financial. She was very convincing, knowledgeable with excellent details of what I'm enrolling to, the why's and how's of Freedom Debt Relief. She explained thoroughly the benefits of being enrolled in particular the legal protection. I also want to mention the professionalism of the staff whenever I have issue. This comes with my profound thanks and I'm looking forward for a smooth sailing till graduation.

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    Process

    Reviewed Aug. 21, 2017

    We are glad we found this and completed the program, it feels so great to not have credit card debt. Such a relief off our shoulders. All the stuff that FDR has done to resolve our credit and work with us was tremendous help. Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 20, 2017

    They are very nice and helpful! Very good informal! Very quick in responding! Very respectable and good customer service! I will recommend this company to everyone! Thank you so much for everything you do! You are very awesome! Love your service!

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    Staff

    Reviewed Aug. 20, 2017

    The road to my freedom was easy and painless. Make one low payment (lower than if I had paid each debt individually) each month. Sit back and watch the debt melt away. Get a lot of encouragement and support along the way. The experience was absolutely wonderful. Thanks to the entire team!!! I have already told all of my friends about it.

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    Customer ServiceStaff

    Reviewed Aug. 20, 2017

    Freedom Debt Relief is a legitimate solution to debt problems. I had several thousand dollars in credit card debt and was able to settle these debts for a fraction of what I owed. FDR was upfront about what to expect from collection agencies and their tactics to get you to pay. I am by nature a skeptical person but Freedom Debt Relief delivered on what they promised. If I had questions or needed to be reassured there was always a friendly voice just a call away. Thank You Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 20, 2017

    So far they have been very supportive and always available to answer your questions. You can any day of the week and someone is there for you. They are patient and how to reassure you during this stressful time of your life. The packet is very helpful and has all the forms you need.

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    StaffProcessTransparency

    Reviewed Aug. 20, 2017

    I was well informed about the program, i.e. what I could expect, what was required of me, and the fee which had to be paid, etc. The individual I spoke with, was very informative, professional, kind, and explained every question I had regarding the program. As well, as letting me know, I could reach out to her anytime, if I had any questions. She also told me I could cancel the program at any time, or pay more than the amount I signed up to pay each month, in order to pay off my accounts sooner. Loved her!

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    StaffProcessTransparency

    Reviewed Aug. 20, 2017

    I am so very happy with my experience with Freedom. They have taken such a load off my mind on how to pay off my debt. They have given me such easy tools to follow to help guide me through the process. Everyone who I have talked to with Freedom has been very helpful and understanding with my situation and explain any question I have thoroughly.

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    Process

    Reviewed Aug. 20, 2017

    I am not dissatisfied, but not thrilled either. I keep getting reports that everything is in progress, but I still get bills from the credit card companies, and I have no idea who is talking to whom. I would like to know when these creditors were contacted, what was said. I feel left out of this whole process and I'm not really comfortable with this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 20, 2017

    It take time but it works. Freedom has cleaned up one of my loans already. I wish I could have more money to give them to make it faster. However if I had more I would not be in the financial state I am in. They are always there if I need to talk to someone, and they keep in touch with me with the progress they are making.

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    Customer ServiceStaff

    Reviewed Aug. 20, 2017

    I thought John ** was very helpful. He always followed up when he said he would and was always available to answer my questions. This is not an easy decision to make and Jon made it easier. I am still doubtful on how easy this process will continue to be but am hopeful that it is as easy and smooth as they claim.

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    Customer ServiceTransparency

    Reviewed Aug. 20, 2017

    My experience has been great, Scott was great with communication and broke everything down and answered all questions. I will recommend to others who have the same issues I was having. It is a big relief when there is a light at the end of the tunnel.

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    Staff

    Reviewed Aug. 20, 2017

    I am so grateful for Freedom Debt Relief for all of the hard work they did for me in reducing my debt. If it was not for the wonderful staff they had I would still be drowning in credit card debt. I would not see the end until I was 80 year old. From the very first person I talked to Davinae **, Precious **, Corie **, Ynez Isabella **, and Sonia **. I would like to thank you for being so supportive and so much help. Thank You.

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    Reviewed Aug. 20, 2017

    2 of the credit cards have been taken care of and that is awesome. I feel confident that the others will be taken care of as well. I would recommend this site to a friend and family too. It feels great that so far it’s going smoothly. My credit score keeps going up and down but I know once this gets further resolved It will get better and better. Thank you.

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    StaffProcess

    Reviewed Aug. 20, 2017

    Freedom Debt Relief has shown me the path to being debt free. I'm so glad that I found a program that is totally sincere about helping people, when in need of true guidance. One must also be willing to truly commit to being debt free. The crew at FDR, are courteous and straightforward, and very professional. Keep up the outstanding work people.

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    Customer Service

    Reviewed Aug. 20, 2017

    I want to thank all of you for the work and trying to deal with my creditors. My experience in knowing what it means to not be in this situation. We understand what you have done for us. We are so happy that we dont have to worry about our debts. I have friends that asked how we did it and I told them it's Freedom Debt Relief work with my creditors. They should call you and asked for information on their debts. Thanks for everything.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 20, 2017

    I was put at ease with our decision to join the program. Our representative explained the process, was available to call at any time, and worked with our schedule to ensure we were properly informed and enrolled. I'm excited to begin this chapter and get this weight off our shoulders. Thank you!

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    Staff

    Reviewed Aug. 19, 2017

    I had an amazing guy walk me through my options. His name is Bob **. He took A big weight off my shoulders and made me feel confident again that I can and will get through this and be ok again. I am going to do my best to do as I am told by him and see the silver lining again.

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    Staff

    Reviewed Aug. 19, 2017

    The staff was always professional and patient. It was a stressful process waiting for the debts to be paid off, the staff at Freedom was always reassuring and answered any questions or concerns had. My debts were all resolved and short time just as they promised. I now have an excellent rating.

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    StaffProcess

    Reviewed Aug. 19, 2017

    My experience today with Dan and Michelle brought so much relief. I have been dealing with a difficult debt situation for years and both were very helpful and reassuring. I feel confident and hopeful that this program will work for me and I can wait for the day I will be living debt free.

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    Reviewed Aug. 19, 2017

    I don't know if this is working, I was charged 34 dollars from my one of the credit cards for not paying. That is my chase credit card, I thought the company is negotiating with this credit cards to lower down my credits. I was charged for 400 dollars plus.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed Aug. 19, 2017

    I spoke to Jennifer today about my debt relief. I was a bit worried about the whole process but after speaking with her I felt more comfortable and was able to sign up for the program and get the help I needed for getting out of debt. Thank you Jennifer. You were very professional and easy to speak with. Great customer service. I will definitely refer this service.

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    Reviewed Aug. 19, 2017

    My experience with FDR couldn't be better. All the information I needed was presented in a smart, easy-to-understand manner, and a structured settlement for one of my debts was reached within the first month, with a savings of approximately 60%.

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    Reviewed Aug. 19, 2017

    I am so happy that I did this - seemed like a large task at the time and it did take years to accomplish - but when I was finished it felt great! My credit score came back fairly quickly and I am debt free now except for my mortgage. Thank You for helping me.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 19, 2017

    Customer service. The most helpful, courteous and professional customer service I have ever dealt with with any company. Five-star customer service. I am almost blind in the representatives with your organization have walked me through the program completely. I feel confident this is The best debt relief program available.

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    Staff

    Reviewed Aug. 19, 2017

    Everyone associated with Freedom Debt Relief was always very professional and considerate. I had no problems. When I was having a difficult time making a payment, they were able to defer it. This only happened a couple of times. We recently refinanced and was able to pay off our debt.

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    Customer ServiceStaff

    Reviewed Aug. 19, 2017

    Very reasonable and very understanding very helpful to working through my creditors. Was quick at get a pay off figure from the creditors. And getting them to understand what I could not do. Nice to work with all of your people that call me or e mail me. Thank you very much help me understand.

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    Customer ServiceStaff

    Reviewed Aug. 19, 2017

    Great opportunity to pay debt off. I would recommend this service to anyone only able to pay minimum amounts of credit card. It's been a little nerve racking with not paying on time and waiting to build up account to pay off a debt. Lots of annoying phone calls from collection people.

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    Reviewed Aug. 19, 2017

    Freedom Debt Relief has been very upfront and reliable with me, from the initial interaction through my current stage in resolving my debts. They quickly answered all my questions, before officially signing up and through the resolution process for each creditor to the current resolution stage. My debt was significant and I would recommend their debt resolution service to anyone.

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    Customer ServiceStaff

    Reviewed Aug. 19, 2017

    Pleasant and Patient did their job, answered my questions, let me know they were there if I need help. Quick, kept their word, called and stayed in touch. Helpful, did more than expected. Payments meet our budget. Expecting great success with this plan!

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    Customer ServiceStaff

    Reviewed Aug. 19, 2017

    Hello to everyone at Freedom. It took me 5 months to decide to take this step after looking into Freedom's background. I wish I would have done it 5 months earlier. They are everything they say they are and do everything they say they will do. All you have do is what little they ask you to do. I never receive any calls from my collectors what a blessing. Thanks to everyone at Freedom...

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    Reviewed Aug. 19, 2017

    This is my first account I have ever had with any debt relief. I am very please with the way you are handling my account. I will provide you with any addition information you need or anyway I can help. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Aug. 19, 2017

    I enjoy talking to your staff, they are very polite and always answer my question in detail. My only concern is that I didn't realize the amount or the percentage I have to pay for your fee every time you settle an account. I see now that you don't try to settle until the one you settled is over. In the meantime the ones after that increases every month, plus you have you take out for your fees. I just wish I was more understanding of the process. Anyway, thank you for your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Aug. 19, 2017

    The process was super easy and fast! Gary was very professional and helpful the whole time and helped whenever I needed. Also very accommodating to my time schedule. Would definitely recommend them to anyone who needs help with debt relief!

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    Staff

    Reviewed Aug. 19, 2017

    Excellent, very pleased, can't wait till I'm debt free. Very courteous staff. Just wish they can expedite the debt much faster. Appreciate when you can't make your monthly payments for a short time they can stop it and resume it again.

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    Customer ServiceStaff

    Reviewed Aug. 19, 2017

    Able to get answers in a timely manner when needed. Contact by text has been valuable in having me respond in a timely manner. Only improvement or "peace of mind" is possibly an email just to know what creditor representative is working with at the time to resolve debt.

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    Staff

    Reviewed Aug. 19, 2017

    Brian has been wonderful to work with. Made me feel at ease. Always made sure to follow up with me to put me at ease. This is not a easy thing for anyone to do but thanks to Brian he was there for me. Thank you for taking time with me and going through all details.

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    Customer Service

    Reviewed Aug. 19, 2017

    Not happy with this decision. Many of my cards they saved me $100 or less after they take out their fees! I have had to deal with phone calls after phone calls from cc companies even though FDR says they handle the calls. I have turned in that paper so many times. Doesn't help. They have pushed my debt relief date back a year even though we haven't missed a payment. So now we are paying WAY more than when we signed up for. What so they can make more money! Not WORTH IT. :/

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Process

    Reviewed Aug. 19, 2017

    It has been my experience that Freedom Debt Relief is truly interested in my success. They have given detailed and accurate information as to how the process works and how to handle various situations that may arise. This has made me feel comfortable with the process. I couldn't be more satisfied.

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    StaffProcess

    Reviewed Aug. 19, 2017

    Excellent Service. Thanks. Will recommend your services to others. I don't know what to send further. The time your staff spent with was excellent. I am happy with your program to get out of debt. Thanks a million with your staff for everything you made possible for my life to be out of debt.

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    Reviewed Aug. 19, 2017

    I was pleased that one of my accounts had been approached so early and that an agreement to reduce my debt was settled quickly. I wish I would have used your service much earlier. I have not been contacted by any of my listed accounts.

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    Staff

    Reviewed Aug. 19, 2017

    It took 5 attempts to Freedom to mail me another welcome pack. Page 9 was filled in wrong and no matter what I did it never showed up. On my final try it did come and a sweet lady in Arizona completed this task, and she knows that I am happy now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 19, 2017

    I initially inquired about a personal loan. I truly knew it was just another "bandaid." Right from the start Pam was kind, knowledgeable and straight forward. I truly felt she had my best interest at heart. She immediately put me at ease with my decision, as I expressed to her I was most concerned of the impact this modification would have on my FICO score. Pam was genuine and treated me like I was her only priority. Thanks again Pam!!! YOU ARE ONE IN A MILLION!!!

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 19, 2017

    I am very happy with the communication between Freedom Debt Relief and myself. They keep me informed as to what I need to do next. They are doing a great job in negotiating with my creditors. I highly recommend their program.

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    Transparency

    Reviewed Aug. 19, 2017

    Freedom has given me peace of mind knowing I can relax and not be pressured by my debt collectors. They've supplied me with the necessary information so I can reach out to my creditors and stop the harassment. It was easy and very explained in the handbook they sent out to me.

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    ProcessTransparency

    Reviewed Aug. 19, 2017

    Since entering this program over a year ago I have experienced nothing but the best. The original guy who spoke with me and handled my case explained the entire process exactly as it unfolded. I followed all the directions and it was a seamless process. I've since referred a few people to this program and would do it all over again if needed.

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    Customer ServiceStaff

    Reviewed Aug. 18, 2017

    I'm student and single mom with 2. I was drowning my debt because my family was dying. When I saw the Freedom on my Facebook site I called the number and one of the very patient and polite employee I forgot the name he gave me advice and he work with my situation. So far I'm great and I'm graduating my degree without stress of paying my debt. Thank you for helping me and I really appreciate it. My dream comes true because of you.

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    StaffProcess

    Reviewed Aug. 18, 2017

    I have been satisfied so far with the help I am receiving from Freedom. This has been a very uncomfortable experience but they have been supportive and reassuring in all their contacts with me and helped me through this process. I have confidence that they will continuing their support through the end of this.

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    Customer ServiceStaff

    Reviewed Aug. 18, 2017

    Would highly recommend. Very easy to deal with, pleasant and understanding. Made the process of enrollment very easy to complete. Person I dealt with was always easy to get a hold of when I would miss his calls. Was very impressed with the way my account set up process was handled.

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    StaffProcess

    Reviewed Aug. 18, 2017

    The representative I had was very knowledgeable and professional but yet friendly. I would recommend working with Rafel who made me feel comfortable with my decision to get out of debt this way. I was kept informed of what was happening every step of the way. I never felt pressured at any point during the process. I would highly recommend for anyone to go this way before filing for bankruptcy.

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    Staff

    Reviewed Aug. 18, 2017

    Mr. Elijah ** was kind, patient, very knowledgeable, and helpful in every way. If I could give him 1,000 stars I would. Thank you so much! I wish you the best in all that is great in life. Miss Margaret ** was also very kind, helpful, and just was an all around pleasant person. It was wonderful working with both of them. Thank you!!

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    Customer ServiceStaffProcess

    Reviewed Aug. 18, 2017

    He was wonderful and good too in helping me get to where I am going in life. I look forward to working with him. Are you guys? I am 100.00 percent committed for this program. I love the respond I got for being a good man in life. I have a good outlook in life and this is going to help me get there. Thank you.

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    Customer Service

    Reviewed Aug. 18, 2017

    Freedom Debt Relief has successful negotiated to have one of my debt reduced and closed. That leave me with 4 more to go. I put full trust in the agency knowing the agency will take care of my debt and I will soon be on my way to financial FREEDOM. I highly recommend this agency if you are deeply in debt trouble. All it take is to picked up the phone and call. The customer service is extremely pleasant.

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    Staff

    Reviewed Aug. 18, 2017

    They are a great help. I only wish I understood the bank account transactions for paying the lenders better, but I'll be calling to ask questions as soon as I have the free time, otherwise everything is fairly simple to understand and learn.

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    Reviewed Aug. 18, 2017

    Terrell was awesome. I was so stressed out about paying off these credit cards and when he spoke to me and told me the plan I was so relieved! The debt relief program has helped me so much with being able to save and pay off the debt at the same time. Thank you so much for your help! I would definitely recommend this program to my friends who also need help.

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    Customer ServiceStaff

    Reviewed Aug. 18, 2017

    Granted my husband and I have just begun working with Freedom Debt Relief, we are comfortable thus far. Alex ** is really nice and very helpful. He has always returned our calls and is thorough in answering our questions and addressing our concerns.

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    Price

    Reviewed Aug. 18, 2017

    FDR helped me get out of debt in just under 4 years. Thanks to them I am debt free and living a lot more comfortably! Thank you so much for helping get back on the right track and being able to put more of my income into more than just paying off high interest rates while trying to stay afloat.

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    Customer Service

    Reviewed Aug. 18, 2017

    Was told when I started the program it would take 44 months. I never missed a payment. In 44 months I paid $22000, plus what I have paid the extra year. When I call, I feel like I'm getting the runaround and it's being dragged out for too long. Some of the associates that I speak with are rude.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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