Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed May 13, 2019
Great experience. I've had no problems. Would recommend to anyone. Persons I've spoken with over the last year, were/are very patient, courteous and professional. It feels real good to know I'll be back on track with my credit. So thankful.
Thank you for sharing your review, Effie. Our highly trained team of Client Advocates are happy to assist you and we would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
Freedom Debt Relief settled different accounts for me and it helped me a lot. Their rep was very knowledgeable and patient. He addressed all of my questions very well. It was excellent dealing with him. Also, the payment plan was fine. Overall, I'm very pleased with them.
Thank you, Janet, for sharing the terrific experience you had with our company! We look forward to your continued success with Freedom Debt Relief! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
So far so good with this company. Too new to give much of a review at this time. I got every thing set up okay. All phone calls that I needed to make were very friendly and helpful. I received the welcome kit, reviewed it and was helpful. No surprises. Thanks.
Hello Doris,
Thank you for sharing your honest review. We are glad you enrolled in Freedom Debt Relief and we are very confident you will see amazing results. We will continue to provide the utmost customer service and we are looking forward to your settlements in the near future. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
I could answer the phone without worrying about harassment by creditors or threats that had me worrying all the time about what was next. Much easier to balance my limited income with only 1 payment a month automatically deducted from my checking account.
Thank you for sharing, Rose. We are very happy to have you apart of Freedom Debt Relief and we are looking forward to resolving your remaining accounts. Financial freedom is coming your way soon! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
UPDATED 6/13/2021: Very helpful people who take the time to listen and help to make your life easier. They came through with every promise they made! My debts are almost all paid and at lot less than I thought I would have thought. All I can say is thank you FDR...
ORIGINAL REVIEW: To put it bluntly I am a person that can stress very easily, but FDR has been very informative and patient with me. This has been such an amazing experience during a very trying period of my life... Thanks to all the staff at FDR..
Thank you for sharing your honest feedback, Mildred. We are very glad you joined Freedom Debt Relief so we can ease your mind while you become debt free. We are looking forward to you obtaining financial freedom. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
I haven't been hearing from anyone. This is a scary situation. I have been getting emails, but not hearing from anyone via phone. My funds are already put in place for draft on May 24th. My son is in school right now but when he finished in May 2020, I will be contributing more into the escrow so I can finish payments earlier.
Hello Dhurpatie,
We want to extend an apology for your negative experience with Freedom Debt Relief. Typically, we advise our clients to contact our Client Services department if you have any questions or comments regarding your account. We would be happy to speak with you regarding your concerns and we are confident you will receive a settlement very soon. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
I have been very happy so far with the help and guidance. Everyone has been kind and provides a lot of good information. I am relieved to have the help and moving to a debt free future. The process has been clear, and the easy to work with the online support in the app.
We're happy to be your partner and help guide you to a debt-free future, Jennifer! The entire Freedom Debt Relief team is here for you at every milestone. If you ever have any questions or need assistance on your account please don't hesitate to reach out to our Client Services department. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Everybody I talked to was polite and informative. Able to answer the questions I had. Very prompt when they had to call back. Happy so far with the company. Can't wait to finally being able to pay off debt. Thank you.
Thank you for sharing your positive experience, Robin! We know you are on track for financial success and should you have any questions along the way, please reach out to our Client Services department. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
The staff is understanding, supportive and professional. Since my accounts were in good standing to this point, I am concerned about the time it will take to build the Dedicated Account. However, I am optimistic and feel that I have made the best decision.
We're so happy to hear about the experience you have had with our staff, Phyllis! We're here for you every step of the way and support your decision to better your financial future! Please reach out to our Client Services department if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Anytime I have questions or problems I'm surprised by the fast email replies. Even faster on the phone. Someone always comes up with an answer for me or gets me in touch with someone who can. Keeping me updated on my progress and contacting me periodically to make sure I'm still satisfied with service.
Thank you for sharing your review, John. Our highly trained team of Client Advocates are pleased to answer any questions or concerns you have. We have your best interest in mind and we wish you the best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
We are with Freedom Debt Relief right now and stuck. It is extremely misleading and now that I have really gone over what they are doing and just got off the phone with customer service, I just wanted to throw up! They talk about this debt reduction of nearly half and let me tell you it isn't even close. The tack on fees that you don't see coming until it's to late to get out of it. And the fees they tossed at us is 21%, OUCH! Now we are so far in and the interest has climbed so much, we're stuck. They don't call the debt holders ahead of time to let them what is going on. So you get phone calls and letters daily from creditors, along with lawyers trying to file a lawsuit against you.
Two years now just dealing with creditors and lawyers, with no end in sight. The stress is unbearable, I was just better off paying the minimum balance every month. At least I wouldn't have to deal with the stress of calls and letters everyday. Then since they didn't call ahead of time, they want you to do the leg work that you pay them for. "fax over the letter", "give of the name and number of the creditor." How about you do the job I pay you for!! All in all, Just STAY AWAY from Freedom Debt Relief.
Hello Robert,
We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?
Reviewed May 12, 2019
Lady was very helpful with information of where I stand with these creditors. She said I am in a good position to close these accounts soon and recommended to stay with the same monthly deductions and if I add more to my monthly, they disappear sooner than your completed dateline.
This is great to hear, Dwight. Freedom Debt Relief is happy to support your journey in becoming debt free and we are confident you will obtain financial freedom soon. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
It was a really good experience, your agent Alex ** was very good explaining all the details that I would be going through and what I need to do and what to expect and how to deal and what to say when my creditors would call.
Thank you for sharing your review, Steve. We are overjoyed to hear of your wonderful experience with Alex and we are glad your enrollment went smoothly. We are very confident you will see fantastic results and become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Very pleased with the debt reduction process. Would highly recommend Freedom Debt Relief. Staff is very kind and understanding, also very helpful. In less than 7 months I am in the process of paying off 4 debts. Thank you, Freedom Debt Relief.
Hello Marilyn,
We greatly appreciate your review. We are thrilled to see you enrolled in Freedom Debt Relief and we are very proud of your settlements thus far. We also would greatly appreciate if you recommended our services to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Best company for debt relief. Once you have enrolled they are with you, they stay on top of collections, work to get the best deals for you, and they almost immediately take over those annoying debt calls. I recommend this company to everyone that has a debt problem.
Thank you, David, for your feedback. Freedom Debt Relief is definitely the best debt resolution option and we are confident you will receive fantastic settlements on all of your accounts. We would greatly appreciate if you recommended Freedom Debt Relief to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Rather than having 5 different payments throughout a given month and trying to balance my checkbook with sometimes an undetermined amount of income, FREEDOM DEBT RELIEF provided me with one simple payment each month, even at a much lower amount to the total of the 5 payments I was attempting to juggle. Thank You, FDR for lowering my Stress, and making my life easier! Randy ** 5/12/19.
We appreciate your feedback, Randy. You made the best decision when you enrolled in Freedom Debt Relief and we are very glad to take control of your debt. Keep up the great work, you will soon become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Trusting the company to help you in your financial situations. Will relief your mind of hardships and worry. You can find the help you need to overcome your anxieties! You will be debt free with their help! You have to maintain your end of the payments so success can be achieved! You have a better life and peace of mind knowing that someone else is in charge of you debts and they are working for you so you can enjoy a better life!!
Dear Adela,
We are pleased to receive such uplifting and stunning feedback! Thank you for giving us the opportunity to be able to assist you in becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
I thought there was no hope for me, thinking my worst nightmare about bankruptcy, then someone suggested FDR to me. Just relief and able to think clearly is the biggest blessing personally. The bonus is serious credit repair! It will take time to get things repaired but I am nowhere as stressed as I was. Looking forward to a better financial future!
We appreciate your feedback, Teresa. Freedom Debt Relief is definitely the best debt resolution option and we are very happy to assist you in becoming debt free. We are confident you will see an increased credit score throughout the program and we wish you the best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
They helped me put my bills in order. They said they would save me a lot of money and my debt would be paid off in a short time. I just got started with this program and hope that it works as well as they say. I want to pay my bills, I just became overwhelmed when my Mother died.
Reviewed May 11, 2019
Slow process in getting the creditors to accept offers therefore it hinders me the client from getting any credit and I’m not sure how fast Freedom Relief is moving to resolve my situation with creditors. I’m hoping that the situation will get better or all the issues will be resolved sooner.
Hello Ronnie,
Thank you for sharing your honest review. Our typical program duration is between 24 and 48 months and we are very confident you will see fantastic results through your completion. We are looking forward to resolving your next account and we wish you the best through your completion. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
I am very satisfied with the outcome of my experience with Freedom Debt Relief. I feel very confident that my debts will be satisfied in a very professional way. I look forward to my total debt relief in the near future. Thank you.
Thank you for posting your review, Joan. We are pleased to hear of your positive experience and we are looking forward to seeing your results. Soon you will obtain financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
I have called in to see how an account is going and every time I call I am told something different things. I feel I am being lied to every time I call. I am getting very dissatisfied. I even sent in extra money as suggested. You have a debt taken care of then after weeks and weeks, I was told there is no money to take care of the account.
Thank you for sharing your concerns, Nicole. We apologize for your dissatisfaction with the program. Our team wants to assure you we are capable of resolving the issue you are having. A member of Freedom Debt Relief will be contacting you shortly to discuss your account. Thank you for allowing Freedom Debt Relief to guide you to a debt-free future.
Reviewed May 11, 2019
I couldn't be more satisfied with the service that I have received from all of the staff that are involved with Freedom Debt Relief! Customer service is the most important thing, without it would mean failure. I would highly recommend FDR to anyone who is going through a financially difficult time!
Thank you, Pamela, for sharing your feedback. We are thrilled to assist you with your debt and our team of Client Advocates will continue to provide outstanding customer service. We would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
We called to inquire about Consolidation Plus (CR) contacting us. They reassured us that they were a sister company and they offer their program to FDR clients who they think are fit for the program that will ultimately get the clients debt paid off quicker. FDR explained in depth about the company which convinced us to call CR back and listen about the program. The CR company explained it just like FDR, which lets me know that the FDR staff is totally knowledgeable about the company's program and who they work for.
Hello Anthony,
Thank you for your review. You made a great decision in choosing Consolidation Plus and we are confident you will see a significant increase in your credit soon. Keep up the great work, you have a successful future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
I honestly don’t know what to write. I did had a good experience with customer service and would recommend any one who needs this kind of assistance. There a lot of debt consolidators but you guys are better to me. I was with one before and they are not clear. They are slow. Not efficient at all so I chose you.
Thank you, Karen, for your review. We are very glad to provide exemplary customer service and we would be overjoyed to see you recommend Freedom Debt Relief. Keep up the great work, graduation is coming soon! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
Updated on 04/24/2020: I worked with Liz and she was trying to do everything she could to help me. She explained everything in detail. I had a good credit score and I wasn't late in any of my payments but I was getting so aggravated with paying interest on the credit cards. She told me that it was gonna be hard on my credit for a while. I had some papers filed in court against me from one of the places and she told me what to do if that happened. So I sent the paperwork in and that was taken care of. Most of the accounts have already accepted payments now.
Original Review: They work for and with you. I first felt uneasy just not paying my bills and getting calls from creditors but Freedom Debt Relief is in constant contact with you and keeping you inform on your account. Could not be happier.
Thank you, William, for your review. Freedom Debt Relief is happy to resolve your debt and leave you with financial freedom. We are very confident you have a bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
Like what you are doing. Gives me a lot of relief and a lot of less stress. Having a better peace of mind. Not being stressed out as to how to make the recurring payments every month. I and my wife thank you very much.
Thank you, Thomas, for your feedback. Freedom Debt Relief is thrilled to ease your mind while you become debt free. We are very excited to see your accomplishments in obtaining financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
Since the start of my program Freedom Debt Relief has been great. The whole process was well explained to me right from the beginning. Everyone I have dealt with has been very helpful and professional. I would recommend this company to anyone having any kind of financial issues.
We appreciate your review, Jay. We are thrilled to hear of your positive experience thus far and we will continue to help you in every way we can. We would appreciate if you recommended our program to your family and friends. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
Updated on 12/17/2021: It was a easy process to get things set up. Once it was all ready to go it seems like no time things were being paid off. I am glad I’m almost at the end of my journey with Freedom Debt Relief. It has been a sheer pleasure to have someone work with me to get out of that. Thanks to freedom debt relief by the end of 1922 I will be debt-free. Amen.
Original Review: Freedom Debt Relief has giving me peace of mind. I am glad I joined this program to help me get debt free. It is saving me thousands interest per year. So in just a few years I will be saving my money instead.
Thank you, Ernestine, for your review. Freedom Debt Relief is very pleased to give you the peace of mind, you deserve! You made the best decision when you joined Freedom Debt Relief and we are excited to see you graduated! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
I am very pleased with Freedom debt Relief so far. I can now sleep better at night and this has taken the pressure to a point I can relax. I am having trouble with getting on my dashboard. Otherwise THANK YOU SO VERY MUCH.
Thank you, Richard, for your review. Freedom Debt Relief is happy to take control of your accounts and we will continue to ease your mind while you become debt free! We would invite you to contact our Client Services department at 1 (800) 655-6303 if you have any questions or concerns with your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
This is relatively new to me right now, however up to this point everything has ran smoothly and the peace of mind has been well worth it. Working with FDR has been a great experience as they thoroughly go through your situation and find a plan that works best for you. Then FDR enacts that plan moving forward and no surprises as it is exactly what I was told it would be..
Thank you for sharing your response, Rondel. Freedom Debt Relief is very glad to assist you with your debt and we are confident you will have fantastic results. We are looking forward to your next settlement! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
My only concern with this program is that when I had a chance to litigate a claim, how to get it done was not clear to me and I was left to fend for myself with that client. Had it been made clear to me about the timeline I would have had this behind me instead I have a default judgment against me.
Hello Robert,
Thank you for voicing your concerns. We want to apologize for any negative experience you have had with Freedom Debt Relief. We are happy to take control of your remaining accounts and we wish you the absolute best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
I was doing the usually browsing on facebook and saw this ad for Freedom Debt Relief so I sent for more info. Within that same day I received a phone call from Mark a Freedom Debt Counselor. He was so Professional and very straightforward about the Company and how they help and the steps to take to get started. Within a week I was signed up and now I'm on my way to Freedom from years of debt. Thank you Freedom Debt Relief for being out there for people like me.
Hello Laureen,
Thank you for sharing your feedback. We are very happy to have you apart of Freedom Debt Relief and we will continue to demonstrate the same exemplary customer service you received from the beginning. We are looking forward to seeing your accomplishments in the near future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
Was very helpful and was able to advance my request. Customer service personnel were very understanding, they were able to advance the request and explained if needed to advance in the future it could be done every three months. I would be ready to refer anyone if they needed debt help.
Thank you for sharing your review, Diane. Freedom Debt Relief cares about you and your success in becoming debt free. Our Client Advocates will continue to assist you through your graduation and we are looking forward to seeing you obtain financial freedom. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
My bank denied my normal payment for some reason. I called customer service and the woman on the phone assured me they would only take one payment out of my account and they took two. She said she called their bank to make sure that this exact problem would not happen and it did. I'm sure I will get my money returned to me, they have done it in the past. But I am stuck with bounced check and overdraft fees. Other than that I am very happy with the company, my debt is disappearing and my credit score was still high enough to buy a new truck. Their method is excellent.
Hello Robert,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed May 11, 2019
I would highly recommend Freedom Debt Relief to a friend, as a matter of fact I already did exactly that. I have recommended Freedom Debt Relief to two friends of mine. Freedom Debt Relief really makes a difference and helps you to become debt free and go on with your life and new goals.
Thank you for your feedback, Carmen. We are overjoyed you have recommended your friends to us. We want to assure you that our team of highly trained Client Advocates are here with you, every step of the way. They will be your guides through the negotiations process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
We were interested in debt settlement at the time and I researched and felt that Freedom Debt Relief was the best fit for us. We're happy with our program. It's working out really well and we're very pleased. We dealt with Rob. He's very qualified and knowledgeable. He was also very helpful and sympathetic, and he made us feel very comfortable. And if I have any questions about anything, their customer service is right on it. Working with FDR is making things a lot better for us. We're coming along with it and hopefully, we'll be out of debt and breathing a lot better thanks to the payment plan.
Hello Patricia,
Thank you so much for your impressive feedback about our company and the debt consultant who assisted you! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
I am really excited and happy that I called Freedom Debt Relief. I can't say enough good about them. With them, I don't have to worry. They are a great team, helping people like me get back on track. Thank you so much!!
Thank you for providing your feedback, Joanne. It is truly our pleasure to assist you with your finances. Together, we will achieve a debt-free future! If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 10, 2019
What a wonderful caring group of helpers. I can't say enough good things about the staff. They are patient great listeners, helpful. What more could you want from them. They are like family! They go beyond to help! I'm glad they are on my side.
Thank you for your glowing review, Barbara. We are so happy that our staff has made you feel confident and comfortable. We truly are a big family here, including our clients. We appreciate the opportunity to be of service to you. If you have any questions or concerns we are here to help, our Client Advocates can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief to guide you to a debt-free future!
Reviewed May 10, 2019
I am pleased with the negotiations that have occurred and am looking forward to this debt being gone. This is giving me an opportunity that I couldn't do for myself. I am glad that I signed up for Freedom Debt Relief.
We appreciate your feedback, Kathleen. Our team is excited to continue to guide you to a debt-free future. We are here for you every step of the way. Our client services can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. You can also keep track of your program on your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
They keep in touch with me to find out if things are going the way they should, the answer to this is yes. I have no problems. Service has been and I am well satisfied. I can only say keep up the good work.
We appreciate your feedback, Geneva. Our team will be working to continue to provide you excellent service. If you have any more questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed May 10, 2019
My original contact was Wes. He was an awesome help and very friendly. He made the process easy so I understood exactly what would happen. He answered all of my questions and never made me feel like I was bothering him with all of my calls and emails. Wes is a great first contact for your company. Thank you all for your help.
Thank you for sharing your feedback, Amy. We appreciate your kind words about our staff and look forward to continuing to provide excellent service. If you have any questions or concerns please contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 10, 2019
I always get prompt, courteous service. My concerns are addressed and resolved. Good people on your staff. Anytime I have questions or don't understand, the worker is always patient and kind. That means a lot. So I would recommend this to anyone who who wants to take care of debt.
Thank you for sharing your experiences with our staff, Becky. We look forward to continuing to provide you the best service possible while working towards resolving your debt. If you have any questions along the way, please don't hesitate to contact our Client Advocates. They can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
Shaun did a wonderful job of introducing me to the program. He was very patient in all respects. I appreciated his follow up with all issues. He was very careful to ensure that I understood all aspects of the program.
Thank you for your feedback, Cynthia. We want to assure you that our team of highly trained Client Advocates are here with you, every step of the way. They will be your guides through the negotiations process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached via phone. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
When I first joined FDR I was ecstatic. I am now seeing a light at the end of the tunnel. My monthly payment is leaving me broke but I know eventually I will be able to save money and buy a home for my daughter and I.
Thank you for sharing your experience, Carmen. We are so happy to hear your program been progressing as intended and that you are close to being 100% debt free! Making monthly deposits towards resolving your debt can be challenging but we design it to be lower than making minimum monthly deposits while paying off your debt. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 10, 2019
The lady who claimed to be my personal agent before I signed and gave me supposedly her personal line, I am calling her, left message. No callback? Might have to take my business somewhere else. Was told this sounded too good to be true, let's wait and see.
Hello Davidson,
We're so sorry to hear you have not been able to reach your debt consultant. Once a client is fully enrolled in the program we direct our clients moving forward to reach out to our Client Services department who is available 7 days of the week and can be reached at (800) 655-6303 or support@freedomdebtrelief.com. The debt consultant who helped you won't have access to your account and they will just transfer you to our Client Services department. We do not want you to feel like we are not communicating with you and we ask you, please reach out to us if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
I would recommend Freedom Debt Relief to any of my family and friends who might need any help with debt. I am thankful for all the help you all have given me in this process. We have done our first negotiation and pleased.
Thank you for sharing your feedback, Julian. If you recommend us to your family and friends, you will be eligible to receive at 250$ credit! We want to assure you our Client Advocates are here for you every step of the way. If you have any questions or concerns they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 10, 2019
Got my questions answered. Very glad that I started this program. Had too many bills before. Unable to keep track of everything. Everyone had been nice so far and I plan to use this program to get out of debt.
Thank you for sharing your experience, Hoover. Our team would like to congratulate you on taking steps to resolve your debt and are overjoyed to be able to assist you with this endeavor. Please don't hesitate to reach out if you have any questions or concerns, our Client Services can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
I had not been able to pay off my credit cards because the interest rates were so high. I did a little bit of research, and I noticed that Freedom Debt Relief was number two, and I just so happened to get something in the mail from them and I just went with them and got their credit card program. Their rep was pretty thorough. She walked me through everything slowly and explained everything, and I understood what the process was and how it was gonna go. Then she asked me if I had any questions and she answered them. I also felt very comfortable working with her because every time we would begin a conversation, she made sure that I was the right person by verifying my information, my Social, and the important stuff. It was a great experience.
The payment plan worked out great. It’s on a monthly payment basis and the payment is satisfactory. It’s a good amount of payment to where it’s not stressing me out. I can also go in and add extra money when I want to. Overall, the whole process has been great. I’m glad I chose Freedom because I know somebody who is going through the same process and they’re going through a different company, and they have some concerns. But I don’t have any concerns with FDR because everything has been laid out to me, and I can go in and see everything on my client dashboard. He doesn’t have that option.
Thank you so much for sharing your wonderful onboarding experience, Magdalena! Your privacy is always our number one priority, we will always verify your information at the beginning of every call. If you ever need assistance on your account please reach out to one of our knowledgeable Client Services representatives. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I would highly recommend this company. They are going to help people when they need it. They helped through a tough time in my life helping me with debt collection calls saving me money and less stress. Thank you Freedom Debt Relief.
We appreciate your feedback, Darren. Our team understands how stressful debt can be. We want to assure you, we are here every step of the way. Please don't hesitate to reach out to our Client Advocates if you have any questions or concerns. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief as your guide to a debt-free future.
Reviewed May 9, 2019
The initial contact was informative and there was no pressure. The second contact the people were direct, helpful, and professional. I am anxious to complete the financial progress and feel that Freedom is with me in this process and that I am not by myself.
Thank you for your feedback, Doris. We want to assure you that our team of highly trained Client Advocates are here with you, every step of the way. They will be your guides through the negotiations process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
Freedom Debt Relief has done every single thing they promised to do. I needed the National Litigation group 1 time and they came thru like champions. Now I was disappointed with their lack of communication but their work and the settlement with the credit card company was awesome.
Thank you for sharing your experience, Steven. We are overjoyed to hear you have experienced great savings but we want to extend an apology for the lack of communication you felt with our partners, National Litigation Law Group. We look forward to being able to continue to provide you great service and savings! If you have any more questions, just give us a call. Our Customer Service Representatives are ready to help. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed May 9, 2019
NEVER again, this is a total rip off. They charge you a 21.5 to 25% fee which they do not verbally disclose to you to settle your debt. I paid them 6500 to settle a debt. Any savings that they claimed to have saved me they kept for themselves. There is ZERO point in doing this when you can do this yourself for FREE, and it shows up as a charge off on your credit report. DON'T do it. They claim to save people 48% but in reality its 15 to 30% minus the 25% fees. If you are lucky you'll save 10%. You think you paying down your credit cards but you are paying Freedom Debt Relief thousands of dollars.
Dear Heather,
We're sorry if you feel you weren't informed enough about our settlement fees! All of our Certified Debt Consultants are required to go over the settlement fee percentage with our clients and the settlement fees are included in the FDR contract. Our settlement fees vary and are calculated based on the law in the state you live in the and amount of your debt. The average is 22%. No client is charged for more than 25%. Even with our settlement fees, you are still going to receive a reduction on your debt. Our negotiations team works hard to obtain settlements with your creditors and have worked hard to have great relationships with them, which allows us to get great settlements for our clients.
Compare our fees to paying 100% of the debt plus interest fees and any other fees the creditor will charge. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. We hope you can see that we're really here to help you become financially free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I would like to say that my experience so far has been superior!!! I am only in the beginning stages so I will let you know as things roll along, but at this time everyone one I have spoke to has been beyond helpful and pleasant.
We appreciate your feedback, Kerrie! It's great to hear that our team has been supportive and helpful. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached via phone or email. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 9, 2019
I am extremely please with FDR with respect to being able to rely on you to answer my questions. When I call and leave a message you get back to me within hours, sometimes within minutes. With respect and patience to ensure that I understand my position and that I am comfortable with the answer(s). Thank you.
Thank you for your feedback, Christopher. We take pride in our highly trained and attentive staff. Please don't hesitate to reach out to our Client Services team. You can also track your program progress online on the Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I am still early in the game but so far it has been a very helpful journey. I am excited about the future of my finances. Thanks to Freedom Debt Relief and their consultants and customer service! I can breathe again!!
Thank you for sharing your feedback, Holly. We are excited about your debt-free future too! Our team is here for you. if you have any questions or concerns please don't hesitate to our highly trained Client Advocates are ready to help. They can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I am very pleased with your company. You have helped me and given me peace of mind. Without your help my stress levels would be off the wall. And being able to receive your help has made it easier to provide for my granddaughter whom I have custody of.
We are happy to hear that, Debra. Please know that Freedom Debt Relief is here for you every step of the way, on your journey to financial freedom. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached via phone or via email. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 9, 2019
I have no complaiints. The program is great. I am very happy with Freedom Debt. The program is a big help to me and saving me a lot of money in the long run. I am glad that I choose the right company to help me.
Thank you for sharing your feedback, Keith. We are so happy to hear we have been able to successfully assist you with your debt and look forward to completing your graduation path to complete financial freedom. You can keep track of your program on your Client Dashboard located at www.fdrclient.com or reach out to one of our Client Advocates at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I am so excited for great progress on resolving my debt! And I am So happy for your help and looking forward to knock down the rest of it. 100% great job Freedom Debt Relief. Recommended to my relatives and friends.
Thank you for sharing, Bernadette. Our main goal is to get you 100% out of debt and save you the absolute most money as possible! We are so glad we have been able to assist you thus far and look forward to continuing to work for you. If you recommend a friend or family member, you will receive 250$ from us! If you have any questions or concerns, our Client Advocates are ready to help. They can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief to guide you to a debt-free financial future.
Reviewed May 9, 2019
I needed to understand what I needed to do about the citation. Your representative explained what to expect, then transferred me to NLLG. I now know what will be done. It put my mind at ease to know I am being taken care of.
Thank you for sharing your experience, Versa. We want to assure you, our Client Services team is here for you in any way possible. Please do not hesitate in contacting our highly trained staff with any questions. They can be reached at 1-800-655-6303. We encourage you to keep track of your progress on your client dashboard, located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I have looked into several debt consolidation companies, Freedom Debt Relief gave me the best prices/quotes and they've been so helpful throughout this process. The online dashboard is easy to use and my representative Jacob responds quickly and answers all of the questions that I have or have had.
We appreciate your feedback, Renae. Our team is committed to making this program fit your unique needs and provided the most seamless solution for resolving your debt. If you have any more questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help! Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed May 9, 2019
I was thrown into a state of high anxiety when I received a court summons slapped in my hand. I immediately phoned FDR support and they put me in touch with a litigation unit. The staff at both FDR and the litigation unit were extremely supportive and helpful. With their help and guidance a settlement was negotiated. The support of FDR was invaluable to me through a complicated and scary situation.
Thank you for sharing your experience, Richard! Our team is here for you every step of the way, even in special scenarios. We want to congratulate you on taking the leap to resolving your debt. You can keep track of all your progress on your client dashboard located at www.fdrclient.com. If you have any questions or concerns our client services can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
This program is great, I have not finished my debt, but I’m still working towards it and I have made great progress so far with the help of the Freedom Debt Relief team. I hope more people can get the help they need just like my family and I. Thank you!
We're looking forward to your graduation, Dereje! We're here for you every step of the way and any time you have questions regarding your account, please reach out to our Client Services team. They can be reached by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I was very skeptical about the program at first. Now I know I made the right decision. I was drowning in debt and FDR helped. I was basically paying nothing but interest and could not get above water. Thank You!
We're thrilled to hear that you're pleased with the services we provide you, James! Your success is rewarding and we're looking forward to helping you reach your financial goals! If you have any questions for us along the way, please reach out to our Client Services team by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2019
I had needed to report that I had found accounts that had been written off on my credit report. Submitting the documents was very easy and the agents I had contacted are friendly and pleasant. Thank you FDR for making my life easier so I can breath again while I am supporting my disabled Husband and my Step-Son.
Thank you for taking the time to write us a review, Wendy! Freedom Debt Relief is glad that we have been able to assist you with the changes you found for some of your accounts. We are always here for you through your journey to becoming debt free. If you have any questions please reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
I've only been with FDR for 4 months so far, but my experience with them has been good. They've answered all my questions in a courteous manner. I will keep making my monthly deposits to my dedicated account, and hope to be debt-free in 3 years.
Hello Stephen, thank you for the review! Freedom Debt Relief strives to assist our clients with any questions they may have and are happy that yours have been addressed. With your continued monthly deposits, you should be in line to becoming debt free in this time frame. If you have any questions moving forward please reach out to our Client Services department at (800)655-6303 or reach out through your Client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
I don't think I could have been aligned with such a good consultant like James ** by luck. We seemed to think alike, concerning my debt. Which is a great ease of mind. I also appreciate the FDR website, which is easy to maneuver and find what you need.
Thank you, Gerald, for the great review! Freedom Debt Relief loves getting this feedback on consultants and is happy that you were able to get someone on the same page for what you were looking for. We are always here for you with any questions you may have. You can reach out to our Client Services department or you can chat with someone through your client dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Freedom is always very friendly and knowledgeable. No matter when I call they always take the time to help me with any questions I might have, no matter how small. They have continued to work with me even when I have fallen behind.
Thank you for taking the time to leave a review, Thomas! Freedom Debt Relief is always here for our clients to answer any questions they may on their journey to financial freedom and are happy we can be here for you. Please continue to reach out to our Client Services department at (800)655-6303 or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Within one week the collection calls from creditors stopped. I was with another debt resolution company previously and was not satisfied because the collection calls kept coming daily even on Sundays. I want to resolve my debt and feel positive Freedom will help me reach my goal.
Hello Kathleen, we appreciate your review! Freedom Debt Relief is always striving to make our clients journey to becoming debt free as easy and positive as we can. If you have any questions please reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Thanks to FDR I feel I can breathe a little easier. Getting me to a place where I will be able to live my life with more control and education. I feel like I have hope again. Thank you. I am looking to being free of debt and staying that way.
Thank you for your wonderful feedback, Michael! It is an honor to guide you along your debt-free journey. We enjoy educating our clients and helping them develop better financial habits for brighter financial futures. Remember our Client Services team is available 7 days a week to address any of your questions or concerns. We can be reached by phone or email. We are also just a quick chat away when logged onto your Client Dashboard. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed May 8, 2019
Thank you, for helping me, eliminate my debt, and to be debt free... Thank you Kathryn, in Customer Support, for your help. Courteous, knowledgeable... and she made me feel, like she was working to help me! I paid off all of my debt in just over four years time.
Thank you for the great review, Stephen! Freedom Debt Relief is so happy to hear that we were able to assist you in your journey on becoming debt free. It is wonderful to hear that you also received excellent Client Services help from our advocate. We wish you all the best in your future endeavors. If you do have any questions please reach out to our Client Services department at (800)655-6303 or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
The service I received was good. Customer service was excellent but legal service was regular. I was not so happy with it but in general good service. I don't know what else to say to write 40 words in total. Thanks for your service.
We appreciate you taking out the time to share your feedback regarding our service, Carmen. It is rewarding to know you've always had a positive experience when engaging with our Client Services team. Please continue to reach out to us as other questions come up for you. Keep up the amazing work and thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2019
I have forwarded letters from creditors to FDR by fax to keep updates as to what is going on at my end. Have requested acknowledgment of these faxes to my email or phone text. Have not received any acknowledgment to date. I would like to know that at least someone is making note of this in my file. This is the only complaint I have, otherwise I satisfied with the work you are doing on my behalf.
Thank you, Leonard, for taking the time to leave a review. For confirmation that your faxes are being saved, you can reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. You do also have the option to scan any documents you want us to have through your dashboard and they will be automatically saved to your file. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Very helpful and friendly staff. Questions are answered in a timely manner. Overall it has been a great venture working with the friendly staff to resolve my current issues. Would highly recommend Freedom Debt Relief to folks that are in need of the type of service they provide. Thank you.
Edward, thank you for the kind review! Freedom Debt Relief appreciates your feedback on our Client Services department. We want you to know we are always here to answer any questions you may have throughout your program. We are very grateful that you would recommend our services to others who require help on becoming debt free. Thank you for choosing Freedom Debt Relief and if you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com.
Reviewed May 8, 2019
I am a New client but so far the experience had been positive and look forward to the future. I am anxious to live the feeling of paying off a debt instead of paying on it forever. I am certain with your help I will learn New tools to avoid situations like this in the future.
Welcome to Freedom Debt Relief, Christina! We are so excited for the opportunity to accompany your debt free journey. As we get started, always know our Client Services team is available 7 days a week to address any questions or concerns that come up for you along the way. Client Services can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed May 8, 2019
My experience with Freedom Debt Relief has been exceptional to date! Thank you for ALL you have done to take care of diminishing my debts thus far. I highly recommend this firm for taking care of diminishing your debts. Thank you Freedom Debt Relief!!! Vinny
Hello Vinny, thank you for the very thoughtful review! Freedom Debt Relief is always pleased to hear the success clients are having in the program and having their debt resolved. We also want to thank you for being willing to recommending us to your friends & family that means a lot to us! Remember Freedom Debt Relief is always here if you have any questions you can reach out to our Client Services department or you can chat with someone through your client dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
When I lost my great job, I had tried so hard to get the cards paid each month. A lot of sleepless nights then I prayed and when I had turned on my TV there was a ad on your company and now the rest is history. Thank for all your help.
Barbara
Thank you for sharing your feedback, Barbara. We are so glad you saw us and we got connected! We are overjoyed to be leading you to a debt-free future. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Thanks you so much FDR, for helping me to try to solve my debts. I will recommend FDR to my friend for those who need help, thank you so much. I can’t wait to get it done. When I called, all the agents are helpful, very polite, and knowledgeable.
Thank you for the very kind review, Arlenethr! We appreciate that you would recommend Freedom Debt Relief to your friends to assist them in becoming debt free as well. We are also pleased to hear that Client Services has helped answer any inquiries you've had about the program thus far. Please remember if you have any questions going forward you can reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
So far things are going great and hope they continue. :) Everyone has been very nice and very helpful! Thanks for being so nice. It was hard for me to ask for help because it was hard for me to admit I needed help financially!
Thank you, Melissa, for the review! Freedom Debt Relief is glad to hear that the program is going well for you. We strive to have great customer service to answer any questions you or any clients might have. Please do not hesitate to reach out to our Client Services department with any questions at (800)655-6303 or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
It has been a steady and forwardly progressive movement through my list of credit accounts and the settlements. One creditor actually went so far as to file a case against me but FDR and their legal department worked out a settlement and will soon be one more account to be resolved. Appreciate the professional method exercised and the great results I am seeing with FDR's program.
Thank you for the awesome review, Hector! Freedom Debt Relief is happy we have been able to achieve settlements on your accounts in a timely matter, even the one that did decide to file a case against you. This is a goal we strive for to help you through your journey to financial freedom. If you have any questions moving forward please reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 7, 2019
I recommend this company to anyone who is seeking for help with your credit card debts. The staff is friendly and offer assistance and responses in a timely manner. Best place for help and they are great. Once I spoke to the care service of this company I knew they were going to offer the best help/solution for myself.
We thank you for recommending our debt relief services to others, Shari. It is rewarding to know you've had such terrific experiences with us. Please continue to reach out to our advocates in Client Services anytime assistance is needed on your account. Keep in mind you can also view your account details at anytime by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed May 7, 2019
Updated on 03/17/2020: I had my graduation thing the other day and the whole experience with Freedom Debt Relief couldn’t have been nicer. It all went like clockwork. I'm ill and my husband has helped me so much with Freedom Debt Relief. I'm 85 and he is 92 now. If we had an occasion to ask a question or call about anything, he’s handled it for me and he’s very pleased with it too. He has made several calls to Freedom and he has had some calls with the lawyers, and they seem very accomplished and understanding in what they’re doing. My husband has one still going and it has got about two years to go yet but everything looks pretty good on that right there also. We had been in the dry cleaning business for 47 years but the casual attire has killed our industry. That is why we even needed Freedom Debt Relief.
Original Review: Moving above expectations I check almost every day to see the progress. The need change in the pages make easier for me to be able to check my progress. My latest chat was also helpful. The associate was helpful and polite.
Great job making sure to log onto your Client Dashboard regularly, Ms. Burke. This is a resourceful tool to use when monitoring your progress along your Graduation Path. Be sure to let us know how we can continue to support you on your debt-free journey. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 7, 2019
Again my name is Deborah, my experience with Freedom Debt Relief has been wonderful, in trying to reach my goal of being debt free. They are very active in keeping me informed about any settlement they have reached on my behalf and I do appreciate them and thank you.
Welcome to Freedom Debt Relief, Deborah! We are thrilled for the opportunity to guide you toward a brighter financial future. Please know our Client Services team is available 7 days a week to address any questions that come up along the way. We are also just a quick chat away when logged onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed May 7, 2019
All of the representatives I have spoken with are always very helpful, friendly, and professional. They are very knowledgable and able to work out ways to accomplish my goal of moving forward with my plan. I have not had a problem too big for them to handle quickly.
Kathy, we appreciate your generous feedback about our Client Services Department. We want all of our valued clients to share the same experience and service you have received. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2019
They were very helpful and very caring and work with me to understand programs and calm me down because this was a hard decision to make. Can't wait until it's all paid off. I know they're on my side and hope it over soon.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2019
Thank you to Derek for offering the best option for my circumstances. He explained the process very clearly and was certain I understood the information provided. He made sure if I had any questions he answered them with great knowledge of the program offered.
Cheryl, we admire you providing us detailed feedback about your debt consultant who assisted you! It's a pleasure to be able to provide you with a wonderful experience. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2019
These people are legal "Thieves". Treat you really nice in the beginning when they are taking your money early on. The last CSR I spoke with was a bitter nasty person with a bad attitude. I overpaid them by 4K and they said I could get it back when everything was done. I fully expected to get less back, maybe 2K but they screwed the account up. Let accounts slip past them and I ended up with MAYBE getting $200.00 back. Overall, it would have been less expensive to have paid most of the bills off myself before they went to collections. Lesson learned. I will never use these rip off artists again, and would never advise anyone else to use them. Bad bad experience.
We're very sorry to hear you are so disappointed in your experiences with us, Ms. Carter. However, we are confused by you saying you 'over paid' into our program. The scheduled monthly deposits made by you go into a special purpose account. These same funds are then used to make payments to the creditors once a settlement has been obtained and to collect our settlement fees. FDR does not charge or collect on our fees until we've completed our job; which is to negotiate and settle the account balance for less than what was originally owed. After all accounts have been resolved and all fees have been collected, any funds remaining in the special purpose account are then returned back to the client. If this was not clearly explained in the beginning, again we do apologize.
Yes, you could have contacted your creditors and tried to negotiate down your debt. But would you have known who to call? How much of a discount to ask for? Our expert negotiators know all the ins and outs because they talk to creditors and collection agencies every day. We have worked hard to have great relationships with them, which allows us to get great settlements for our clients.
We hope that you remain focused on the fact that these debts are now behind you and no collections activity can take place. The balances are considered to be $0 and with our settlement plans, we were able to not only reduce what was owed, but we were also able to get the creditors to agree to stop charging any additional late fees and interest on the original balance. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed May 7, 2019
I needed to finish to my bills because of my credit score. I made a research and I saw that Freedom Debt Relief was where I was supposed to go for me to be debt-free in three years. The reps were knowledgeable. I told them that mess and then they would either contact the creditors or get contacted by them. I usually pay my bills from 1,500 and now, I'm paying 500 and something, so Freedom Debt Relief is a lot of help. Also now, I'm free. The creditors didn't bother me anymore. I would love to finish paying all my debt now and my credit score to go up.
We're glad you chose to partner with us to provide you a better financial future, Pierre! We will always reach out to you with any important updates in regards to your program. Please don't hesitate to reach out to our Client Services department if you have any questions, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2019
You are doing a great job. I will recommend other people about your services but thank you Larry **. So continue to do a great job. I thank you again for your service and support. Keep up the good work Larry **.
Hello Larry,
We appreciate your review and for recommending our company! Thank you for choosing Freedom Debt Relief to assist you! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed May 6, 2019
They have been doing great resolving my debt. I have one more to resolve, and I have the trusted belief they finish completing this task. Guys keep doing the good job, it is a great service, and my credit score is very much improving every day now.
Thank you, Aaron, for the incredible feedback and 5-star rating! We're delighted to be able to assist you in becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2019
Was just calling to see if one of my credit accounts was included in the list of accounts and it wasn't. I didn't choose to add and will take care of it. Enjoyed talking to the representative and he checked my account to make sure about what I was asking about.
Hello Martha, thank you for the kind review! If you do need any help with this creditor moving forward you can reach out to our Client Services department if you have any questions on adding the account for us to resolve. You can also reach Client Services through your dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2019
I would surely recommend a friend to FDR and also my family because I feel relief that I was having difficulty with my credit card and they just step in right in time. The good thing about FDR is that they have good customer service.
Thank you, Esther, for your very generous review! Freedom Debt Relief does appreciate your recommendation of our services to your friends and family. we will be with you every step of your program and are happy to assist you on becoming debt free. If you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2019
Everyone has been great. I'm very concerned about not making my payments. I've never forgotten to pay them. Tracy has been very nice. It's hard to get through the anxiety by yourself. I believe that this was the only way out.
Freedom is happy to hear that you have been provided great customer service, Bethann! We do understand your concerns as we do ask our clients to voluntarily stop paying their creditors, this is to assist us in obtaining the best settlements on your accounts. You will not be alone in this process we will be here for you every step of the way. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2019
I have been enrolled with FDR for less than a year, and already a large credit card debt has been resolved! Just knowing that for a relatively small set monthly payment my creditors are being dealt with professionally, and my credit card debt is actually going to get paid off within a reasonable period of time is a big stressor off of me!
Thank you, Carl, for the great review! Freedom Debt Relief strives to assist our clients in becoming debt free with as little stress as possible. It is wonderful to hear that the program is working for you on the road to having financial freedom. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2019
So far everyone has been professional and answered all my questions and very satisfying. Looking forward to resolving this debt situation so I can live again. I have had a series of bad circumstances that I was not ready for at this stage of my life.
The Freedom Debt Relief team is always here for you to answer any questions or concerns you may have, Larry. We are happy to be able to assist you with your journey to becoming debt free! If you have any questions please reach out to our Client Services department or reach out through your dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2019
We had too much debt and I was having a hard time paying it off. We had somebody who helped us with some insurance and she partners with Freedom Debt Relief so we ended up using them. I wanted to see if they could help get it going and take care of the debt for us. When we signed up, they talked to us about the accounts that we could put on in the program and when we could add more accounts. After that, our interaction with them has been through emails or text messages when they settle a debt. Their customer support is good. They keep in touch with me and they let me know when my accounts are ready to view online.
Working with Freedom Debt, I'm glad that I don't have to be making monthly payments on some of those charged accounts. That has taken a burden off of me because I have to make one or two monthly payments to them and that's it. I don't have to worry about trying to make one for so many other cards. It's my fault for getting into the debt, but it's always nice to have someone to help you get out of it and Freedom Debt is great.
We're so glad to hear everything is going well with your program, Magaly! We will always be sure to keep you updated as new settlements come in along your journey with us. Keep up the great work! Please feel free to reach out to our Client Services department if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2019
Nick was very polite, understanding, and helpful to me as I undertake this debt reduction journey with Freedom Debt Relief. He helped me develop a plan to become debt free and relieved immeasurable stress from my daily life. It is a blessing for me to have Nick as my representative at Freedom Debt Relief.
Thank you for your review, Nancy. We are overjoyed to hear about your experience with your Certified Debt Consultant. Congratulations on taking steps to resolve your debt, Freedom Debt Relief will be by your side through the journey. If you have any questions, just give our Client Services Department a call at 800-655-6303. You can also stay up to date on your program by logging on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2019
I called to inquire about process of negotiations with creditors. I also had concerns about the consistent calls and threats from creditors . The Freedom Debt representative was able to ease my angst and to ensure me there would be a beautiful rainbow at the end once I weather the storm of this daunting experience. It just takes time and patience but my credit shall rebuild as long as I stick with the terms of the debt program.
We appreciate your feedback, Brenda. Our Client Advocates will be with you throughout your journey to help be your guides. Being debt free is a feeling like no other and we will be working to get you there! Don't hesitate to call us with any questions or concerns at 1-800-655-6303. You can also keep up to date on your program through your Client Dashboard which can be accessed at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 5, 2019
The representative instructions on how to proceed in eliminating my error were concise and simple to follow. I contacted the agent, Mr. ** to whom I erroneously talk to. I contacted him and forwarded an e-mail cancelling the process. Thanks.
Thank you for sharing your experience, Mr. Williams. We are so happy we were able to assist you. If you have any questions or concerns our team is here to help! The Client Services department can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2019
This company is wonderful! Damian walked me all the way through the process & took his time so I wouldn't feel overwhelmed! This is going to be one of the best decisions I've ever made! Thank you so much Freedom Debt Relief!! I feel like a load has been lifted off of my shoulders!!
Thank you for sharing your experience with Freedom Debt Relief, Jamie. Our team would like to congratulate you to taking steps to resolve your debt. Our highly trained team of Client Advocates will be here to help through the entire process. Should you have any questions, they can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2019
So far seems to be working. Thanks. You keep me updated and so far I'm happy with the results. The dashboard is very helpful. I was confused at first, but I called and they were very good about explaining the process. Happy so far with the program.
Thanks for sharing your honest opinion, Elaine. We are so happy to hear you have been satisfied with us thus far. Our team is overjoyed to be your guide to financial freedom. Our Client Services department is a great resource for you, throughout your program. They can be contacted at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 5, 2019
Definitely, I would like to recommend Freedom Debt Relief to a friend who struggles with financial situation like myself. And I will be debt free more or less than 2 yrs. with less monthly payment than I would have imagined. Thanks to freedom debt relief. I couldn’t ask for more.
Thank you for sharing, Gina. We are very happy you enrolled in Freedom Debt Relief and we are excited to see you obtain financial freedom. We also would greatly appreciate if you recommended our services to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2019
They were great and very knowledgeable about what your needs are. I would highly recommend the company to anyone who wants to take control of their credit card debts. They sure did for me. I am debt free now thanks for them.
Thank you, Diane, for your review. Freedom Debt Relief has your best interest in mind and our highly trained Client Advocates are happy to answer any questions or concerns you have. We are very confident you have a successful future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
Great help. Just started. Hope it works. Looking forward to being debt free and feel like a stone has been lifted off my back. Tanya was very helpful and professional and got to work on a plan that I can live with.
Thank you for sharing your review, Jean. Freedom Debt Relief is very pleased to assist you with your debt and we are confident you will see amazing results. Financial freedom is coming your way soon and we are thrilled to hear of yur experience with Tonya. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
I had a mental breakdown behind my debt. Thru this program I can see light at the end of the tunnel. I tried to start my own business but because of health reasons, I only went into credit card debt. This is a solution I can use. Thank you.
Thank you, Patricia, for your honest review. Freedom Debt Relief is very glad to assist you in becoming debt free and we will continue to ease your mind through your completion. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
I needed help paying off my credit card debts. Freedom Debt Relief got me started paying off my debt. Everyone I spoke with was extremely helpful and very knowledgeable as to how to get me started. It was the best decision for me.
Thank you, Harriet, for your review. We are very happy to be taking control of your debt and assisting you in obtaining financial freedom. We are looking forward to seeing you graduated! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
I am very happy that you have closed out 4 creditors. One is in progress and this week the Credit Union (which are hard to deal with) you settled and paid off the 5th plus the 6th is now in payments for 12 months. Then there are only 2 left. So far you took 55263 in debt and settled it for 30815 saving me 24449.00. I am so grateful God Bless you. In a year I will have just 2 of nine creditors left.
Hello David,
Thank you for sharing your feedback. We are very proud of your accomplishments so far and we are confident you will continue to see amazing results. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
Have had a great experience so far. James ** has been there to help me thru all of it. I really look forward to working with Freedom Relief and becoming free again. Thank you for your help. You made it very easy.
Hello James,
Thank you for sharing your review. We are thrilled to hear of your positive experience with James and we will continue to provide the same exemplary service through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
The representative was very friendly and was able to resolve my issues in seconds. The program sees to be working as was initially explained to me. It is a good indicator that this program actually works as I was told.
Thank you, Dane, for your review. At Freedom Debt Relief, we strive to provide world-class customer service to all of our clients and we are very proud of your experience thus far. We are looking forward to seeing you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
I Found myself way over my head in debt. It was my fault but I still was in a bad place. I was not behind on any of my bills but I was left with nothing except what my wife made each week. I knew I had to do something and that's when I found Freedom Debt Relief. They treated me with respect and dignity. I was a bit hesitant at first but the people who represent FDR put my fears to rest and so I made a decision to go forward with what I knew was the right thing to do for me and my wife. FDR is a reputable and caring company.
Hello Joseph,
Thank you for sharing your review. You made the best decision when you enrolled in our debt resolution program and we will continue to provide the utmost customer service. We care about you becoming debt free and we are looking forward to your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
For months all the interest and penalties accrue. Then when a settlement is made you say how much you saved us, when in reality it's actually less after all the extra costs were incurred, interest, late fees, your fees, etc. Then you have to pay taxes on the rest. I don't like the process of ignoring creditors when you should be able to be honest with them.
We appreciate your honest feedback, Denise. We assure you that we have your best interests in mind when it comes to settling your debt. If you compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Additionally, Freedom Debt Relief is a hardship program, we have a recipe in place to help you put your debt behind you once and for all and should you have any questions about your progress, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you.
Reviewed May 4, 2019
With Freedom Debt Relief, we got everything to where it needed to be and we got everything into one payment. They did very good at addressing all of our concerns and they worked with me very well on the payment plan. Overall, it was a great service. As of right now, a couple of the cards are already paid off, and I still have a couple of years left but I'm hoping to have everything paid off.
Dana, we're so happy to hear all the wonderful feedback you have provided for our company. We strive to provide the best possible experience for all of our clients and glad to hear you couldn't be any happier. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
So far I like Freedom Debt Relief and their help in getting me out of debt. They have been great at supporting me and helping. It is a step by step program and they help you all the way. I would highly recommend it.
We appreciate your review, Matha. You definitely made the best decision when you enrolled in Freedom Debt Relief and we are very excited to see your accomplishments in the near future. We also would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
I have a loan from Marcus and Freedom was suppose to work a deal, I put the monthly payment for Freedom in my account but Marcus is still taking out their payment and now my account is negative and I bounced two other things and was charged $70.
We're very sorry to hear of the mix up that negatively impacted your financial account, Ms. Walsh. Please understand that our negotiation efforts do not begin until we have an opportunity to settle the enrolled debt. We ask our clients to discontinue automatic payments to the enrolled creditors. Continuing to allow the creditors to auto-draft your personal account directly impacts our ability to obtain a settlement on the balance due.
We would like to make sure you have a clear understanding of how our program works and what to expect when newly enrolled. A team member will be reaching out to you shortly. We appreciate the honest feedback and thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Freedom Debt Relief has provided me with step by step, easily understood directions, to help me end the exorbitant fees charged by credit cards and pay off my debt in a reasonable time. I can see light at the end of the tunnel.
Thank you, Douglas, for your positive review. Freedom Debt Relief is glad to assist you with your debt and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Freedom Debt Relief is wonderful. They have settled several debts for me already. They are fast and efficient. Highly recommend them for anyone wanting to improve their credit rating or pay off their debts. They have far exceeded my expectations and have proved themselves way beyond what I thought they would.
We're happy to hear your experience with us has been amazing, Tammy! We will continue to stand by your side and support you all the way to financial success. If you ever need assistance or have questions please reach out to our Client Services department. They can be reached at (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Yes, I would in a heartbeat. I have had a wonderful experience with Freedom Debt Relief and I would be happy to to let others know I really appreciate what they're doing for me and my debt.Thank you for your time.
Thank you so much for your positive review, Carmen! We're so happy we can partner with you on your path to financial success, keep up the great work! If you ever need assistance along the way, please reach out to our Client Services department at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Great experience with this company. Everyone is very knowledgeable in helping the clients out. Whenever I call in for help or question, there I always someone to give me the answers. I would recommend this others that would want to get help with debt.
We're incredibly grateful that you took time to leave us such a positive review, Charlene. We are happy to hear you are getting the answers to all your questions. If you ever need assistant don't hesitate to reach out to our Client Services department. They can be reached at (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
I really enjoyed my experience with Freedom Debt. They were really helpful and I have a lot of stress off of me. They were able to help me out of my financial situation. They were friendly and explain to me everything that was going to happen clear so that I can understand it.
The entire Freedom Debt Relief team will be here for you at every milestone on your journey to financial freedom, Cheryl! Should you ever have any questions or need assistance, please reach out to our Client Services department at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Easy to work with. Professional but friendly. Made it easier to eliminate debt with affordable payments. Kept us informed every step of the way. Helped us get back on track with our credit. We would recommend them to anyone who needs help.
We value your feedback about your experience with our team, Jane. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you ever have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
I give Freedom a A+ and recommend Freedom to anyone who needs. They sure very Professional in all fields. I been dealing with them so keep on Keeping working on getting us Debt Free. I Can't believe how it sure relieves them stressful calls. I'm still getting a couple but I'm in the program since February and can't believe seeing it grow so 100% for FDR!!
We're happy to hear about your experience in our program, James! We are here to support you if you have any questions along the way. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
People are kind and attentive so far. Hoping everything goes smoothly thru the end But I extremely pleased thus far. Hope this comes to the conclusion that I was promised. But all good so far. Keep up the good work.
Thank you for trusting us as your partner to financial success, Charles! The entire Freedom Debt Relief team is here for you every step of the way and if you ever have questions, please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
They are doing okay, but I think the percent of resolution could be better and fees are a little high. I wish debts could be resolved faster. And monthly fee along with resolution fees are a lot. But I am slowly getting out of debt.
Thank you for sharing your honest feedback, Ms. Postoy. Yes, we do charge a settlement fee. However, our fees are not charged nor collected until we've successfully obtained a settlement agreement on the balance due. Also, we ask that you please consider the following. If you would, compare our fees to the 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all.
Remember, Ms. Postoy, we are here 7 days a week to support you on your debt-free journey. Always feel free to contact Client Services anytime assistance or clarification is needed. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Reviewed May 3, 2019
My experience with Freedom Debt Relief has been incredible. Their customer service is amazing. I would recommend it to anyone that has financial problems. They are very understanding and very helpful. It has been a great relief. They were able to settle all of my accounts in a short period of time. Very happy.
We're grateful to hear about your incredible experience, Nora! We will continue to provide support throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
My experience with Freedom has been wonderful and they always keep me up to date on my case. I am very pleased with the excellent work they are doing with my journey to debt freedom and I would refer my friends to them that need the help because of my experience. Thank you Freedom for the excellent job you are doing!!!
We're happy to hear about your wonderful experience with our team, Mary! We will continue to support you at every milestone of your journey. If you ever have questions along the way, please contact our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Owing over $17,000 Freedom Debt Relief has lifted the pressure of very high interest payments to a level that I now can easily pay off this debt. Without FDR I would be paying for years whereas I will be making larger payments to get out from under this debt.
Thank you for partnering with us, Fredrick! We know financial success is coming your way, keep up the great work! Should you ever have questions, Please reach out to our Client Services department at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Very helpful and nice. Very experience in all information and quick to respond on anything I ask. Really know what they're doing. I can't thank them enough. Always friendly and respectful of any questions that l may have. They are a lifesaver and I didn't know what I was going to do until I found Freedom Debt Relief. So thank you all for the great work and help that you are giving me.
We're glad we can be here and support you on your goal towards financial success, Gary! Should you ever have questions or ever need assistance along the way, Please reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
I found Curtis **, and Brianna both very professional, and very helpful. I was that a point with my finances Palma that I was living paycheck-to-paycheck at my expenses were exceeding my income. I didn't know anything about a debt relief for hardship, until Curtis explained it to me, but then I realized that's exactly what I needed in order to get out of the position I was in. Thanks to Freedom Debt Relief, I can finally see some light at the end of the tunnel.
We value your feedback about your experience, John! We will continue to be here for you every step of the way. Please reach out to our Client Services department if you ever need assistance. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
My experience with Freedom Debt Relief has been very enjoyable actually because I have been able to relieve my debt problems. I would like to take this opportunity to thank Freedom Debt Relief for all that they have done for me.
Thank you so much for your feedback, Charles! We're so happy to be your partner on your journey towards a debt-free future! Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
I love Freedom Debt Relief! They are so informative of everything. I feel a great relief knowing that they have my back on getting my debts solved. AND knowing they are available every step of the way. I would DEFINITELY recommend them over any other debt relief company. I can’t thank them enough.
We're so happy to hear about your positive experience, Becky! We are happy we can support you on your journey to being debt free. Should you ever need assistance along the way don't hesitate to reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
Monthly update of accounts recommended and yes would recommend to a friend. Your company have not start paying on any bills yet. So good so far. Looking forward to getting the bills paid off as soon as possible. Happy, so far so good.
Hello Bernadine, and thank you for taking the time to write us a review. We appreciate that you would recommend us to your friends even though we have yet to achieve a settlement for you. Freedom Debt Relief looks forward to working to help you become debt free. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
All I can say is that, action has taken place... And pleased with results... Program takes time but, long run everyone comes out debt free... FDR made my payments easy and affordable to my budget. I'll tell my friends about FDR. That's why I gave FDR 5 star rating... more or less it's the people that are so wonderful... Thank You.
Hello James, thank you for your wonderful review! Freedom Debt Relief is always trying to make our process as easy for our clients as we can. It can take some time to achieve settlements but thank you for sticking with us and trusting us to settle your debt. If you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
I trust Freedom Debt Relief. They help my husband and me to understand this process every step of the way. We are about one year into the process, and are very pleased with the progress. I am very excited to see an end to the debt that has plagued our lives!
Thank you for the kind review, Kristin! We are excited to hear that the process has been smooth for you and your husband, wishing you continued success once you graduate from the program and become debt free. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
Very courteous, called in and spoke to Johnathon. After a review debt relief was my option. He was very courteous and thorough, explaining all options. I recommend this to anyone swimming in debt and trying to keep their head above water. There are life changes that happen and if that’s you call them today. You will not be disappointed!
Thank you for the great review, David! We love hearing that your options were explained thoroughly to you and our option was the best fit. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
I am a new client. I have been a client for about one month. At this time I am highly satisfy with the help that I am getting to resolve my debt. FDR has been helping me every step of the way. They are a highly group of professionals who know what it takes to become debt free. They are always there when I have a question or need help. Very courteous and it is always a pleasure to talk with one of their people. I would recommend them heads over heels. As far as I am concern they are a ten star company.
The entire Freedom Debt Relief team is here for you every step of the way, Leon! We believe in your goals of a debt-free future and should you have any questions along the way please reach out to our Client Services Department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
Kris was very helpful and made me less stress about my situation. He went over everything with me and helped me understand what each step would be. I called customer support and they were very nice and helpful. I would recommend to a friend this program.
Thank you, Marva, for the kind review! Freedom Debt Relief always tries to make our process on enrolling as easy as possible and it is always wonderful to hear from our clients when it goes smoothly. We also do appreciate your further trust in us to recommend us to your friends. If you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
Customer service was very helpful. My call, however, was prompted by the fact that I couldn’t make the deposit using Freedom’s website and client dashboard. This is the third time I’ve needed to call Customer service to make a deposit.
Hello Jean, and we appreciate your feedback. We recommend when making any changes to your deposits it can be beneficial to reach out to our Client Services to assist. This way we can ensure there are no conflicts to any settlements and can also help schedule any additional deposits. If you have any further questions please reach out to our Client Services department or you can also chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
I’ve been a part of the program for about 9 months & I’m in the process of paying off a big chunk of my debt. My credit score has already improved by 15 points. Everything is headed in the right direction.
Thank you, Mary, for leaving this great review! We love hearing of the success that your clients are having and to know we have helped pay down a portion already is amazing. That is also great to hear your credit score is increasing and should continue as more debts are resolved and paid off. If you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
We were very disappointed about our First Negotiation, because we were told it would be negotiated half of our balance at the time when we enrolled in January of 2019. Could you please explain to us what happen. Everyone that I speak with on the phone have been very nice, excellent customer service.
We appreciate you mentioning the excellent customer service you've received. Also, we can understand your disappointment if the settlement amount is a bit higher than anticipated. In most cases, because of the rapport that we have with hundreds of creditors, we are able to obtain magnificent settlements as low as 50%. However, some creditors are a bit more aggressive and require a greater percentage amount in order to settle the balance. We ask, Ms. Fulton, that you allow us the opportunity to settle more of the enrolled balances on your behalf. We truly believe you will see a significant savings with future settlements.
Our knowledgeable advocates in Client Services are available 7 days a week to address any of your concerns. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com whenever assistance is needed. You can also chat with us live when logged onto your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Reviewed May 2, 2019
I worked with Kevin ** and right away he was great to work with. He speaks very clearly and made me feel at ease. He was very detailed with all the information I needed to know to move forward and he emailed me and contacted me every time he said he would. I'm glad I made this step and very glad I have Kevin to help me along the way! Thank you, Jessica.
Thank you for sharing the wonderful experience you had with Kevin, Jessica! We will continue to be here to support you on your journey to financial success. Should you have any questions along the way, don't hesitate to reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
One comment that I don’t remember discussing We had to pay taxes on the money that was deducted off from creditor. I had to pay a lot of income tax because the deductions were counted as income. I did not qualify for the special IRS code.
Thank you for your honest review, Louisa, and we apologize for any miscommunication. We do advise our clients about the possibility that you may receive a 1099c from your creditors. This information is gone over throughout the enrollment process and the Welcome Call. If you have any additional questions, we encourage you to reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
I am completed satisfied with the service that I have received. This is my first withdrawal, so I have not had enough time to learn about the company. I am happy with the service so far. I am looking forward to be free of credit card bills. I am grateful for the opportunity that Freedom Debt Relief had given me.
Hello Maxine, and thank you for the kind words. We here at Freedom Debt Relief strive to assist as many in becoming debt free and can't wait to see your progress in your program. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
My experience with Freedom Debt Relief has been awesome. Everyone has been very helpful understanding and kind. I first called about getting a loan when I was turned down a gentleman named Christopher talk to me about getting involved in the Freedom Debt program. He explained everything thoroughly, made sure I understood everything he was saying. I agree to it and I'm on the road to recovery. I would recommend them to anyone. Matter of fact I have two friends I'm going to talk to them about it.
Thank you for sharing the amazing experience you had with your Debt Consultant, Evelyn! We will continue to provide support throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
Quite happy with the process, a little unhappy with 1 settlement but overall very good structured formula to follow, set it up and just keep making the payments. There was only 1 interaction with one account who set a debt collector onto me and Freedom handles it asap.
Thank you for taking the time to leave a review, Douglas. Congratulations on your success with Freedom Debt Relief! We are pleased to hear that even with an aggressive creditor we were able to resolve them and help you in becoming debt free. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
All communication between myself and Freedom employees was friendly and professional. I am very satisfied with how I have been treated.. Personnel have made me feel that my situation is understood and I have been treated with the utmost respect.
The entire Freedom Debt Relief team is here for you every step of the way, Jane! We're happy to know you are on your way to financial freedom, keep up the great work! Please reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Thankful for the help in lowering my debt. Thanks again for the peace of mind. I would never have gotten my bills paid without Freedom's help. I'm looking forward to the day when all my debts are paid off. Thanks again forever thing.
Thank you, Boddie, for your kind review. We are grateful to hear when the program working as it should and assisting you in becoming debt free. We are always available to answer any questions by calling into our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
Freedom is the best. Freedom gives me more breathing. I feel better and more comfortable. I was tired from the credit cards interest. I have more freedom now. Now I can do much better for my family. I love freedom.
Hello Ashraf, and thank you for your very kind review! Freedom Debt Relief strives to make the Debt relief process as smooth as it can be for clients and are very happy to hear that this is the case for you. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
The folks at FDR has made this transition in becoming debt free very smooth. They have explained everything well and I'm so happy I will be debt free in less than 4 years instead of the 20 years I was looking at. Thank you.
Hello Terri, we are happy to hear that your transition into the program has been a smooth one. Our main goal is to help as many people become debt free and we appreciate your feedback. If you have any questions throughout your program please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
Rep was very informative & professional. Gave all information and reviewed contact information was correct and that she had answered all my Questions.. Deann did a great job and she was attentive and asked if I had any other questions that she could help me with.
Thank you for your insightful review, Martha! We here at Freedom Debt Relief strives to have excellent customer service and it is always great to hear when one of our advocates exhibit this. If you think of any other questions you may have please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
Once the settlement came though it was quick and fair! I would recommend a friend to Freedom Debt. I’m not sure if things could go quicker but if it could that would be a big plus. But I understand it’s not always in your hands to do so. But overall I am pleased so far.
Hello Chris, thank you for the review. We appreciate that you would recommend our company to others in need of debt relief assistance. Freedom Debt Relief strives to resolve your accounts in a timely matter and is confident that you will see your graduation date before you know. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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