Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 17, 2019
I really appreciate what you have done for me. It has taken a lot of stress off me and I can see daylight now that you are helping me pay off my debts. I hope you know that I appreciate you for reaching out to me and helping me paying off the few debts that I have already paid off and I am looking forward to paying the rest soon with your help. Thank you Freedom Debt.
We appreciate your feedback, Teresa. We want to assure you that our team of highly trained Client Advocates are here with you, every step of the way. They will be your guides through the negotiations process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Freedom Debt has done everything they said they would do to help reduce amounts owed to my creditors. In doing so, I have experienced less stress and am greatly relieved. I have recommended your service to my sister. Thank you Freedom Debt Relief!
Thank you for sharing your wonderful experience, Sandra! We are so glad to have been able to make good on all of our promises to you. We will continue to provide you with customer service excellence going forward. You can keep reach of your program progress and view your settlements on your Client Dashboard located at www.fdrclient.com. If you have any questions, our Client Services team can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Freedom Debt Relief has helped me tremendously. With their help I have been able to get my credit cards paid off and be able to survive from month to month without so much stress.. I would recommend FDR to anyone needing help with debt relief.
We love to hear that, Sheryl! Thank you so much for sharing your success story. We are here for you should you need anything, even at the end of your journey. If you have questions or concerns, you can reach our highly trained Client Advocates at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Thank you Freedom Debt. I can sleep at night again. You have helped me get rid of debt and continue to do so. I love that I no longer have to talk to the creditors. You do it for me. Also the professionalism and kindness shown me helps as well. Keep up the great job!!
We're glad to be able to provide you the peace of mind you deserve, Sharon! We will continue to support you throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
I finally feel like I have control over my debt. It is so easy to add a debt and get replies. Everything is easy to understand and the text and emails are amazing. If I have any questions I can chat from my computer.
Thank you for sharing, Amber! It is an amazing feeling to be completely debt free and we cannot wait until achieving this goal with us. Please don't hesitate to reach out to our Client Advocates if you have any questions or concerns, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Maeson professionalism, sweet personally and knowledge made me trust this company. He's a gem. Hope all will go well. My goal is to graduate fast and not ruin my credit so I can buy a house soon. Thank you!!
Thank you so much for your valuable feedback, Rhinna! We're here to support your goals and will be with you every step of the way until you graduate. Should you ever have any questions about your program please reach out to our Client Services department. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
I called to make sure on my end that I did it right. And the agent was very helpful. He also made sure to ask me if I had any other concerns and I said no. Thank you FDR!!! I have learned that at FDR you are very detailed at your job. Thank you all at FDR!!!
We appreciate your feedback, Lorenzo! We look forward to continuing to serve you, with your new loan. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached via phone or email. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future!
Reviewed May 17, 2019
So far so good. I really appreciate having FDR. It has made my life a lot easier, haven't had any collectors calling me and it is so easy to have the money taken from my account directly every month. Thank you.
Jeannine
Thank you for your feedback, Jeannine. We are so glad that we have been of assistance to you in such a meaningful way. We look forward to continuing to provide you with excellent service. Please don't hesitate to reach out to our Client Advocates if you have any questions or concerns. They can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
The service is real good. It helps and I'd recommend Freedom Debt Relief. The consultant was a good person and I've had good luck talking to him. I liked the way he told me about the program. They also did a good job communicating with me. They got me set up with a client dashboard and they sent me something on the client dashboard. I go on there and find it. If I don't like it, I call them and find out more about it. Now, they're starting to take care of some of the problems with all that cards. But the settlement is gonna take 48 months. That’s what I set it up on, for the price. They're real good on working with me on the payment plan.
Thank you, Doyle, for the wonderful review and helping us assist others in becoming debt free by recommending our services! We’re happy to see that you’re utilizing your Client Dashboard. It’s a great tool to use to stay informed of your progress. Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Updated on 12/07/2021: Always efficient and keeps me abreast of what is happening with my accounts. It is a relief to know that I will be out of debt when this is all finished. I can always rely on my accounts to be paid in a timely manner.
Original Review: So far my experience has been great. I look forward to becoming debt free and it looks like I have chosen the right company to help me achieve it. Looking forward to working with you and to pay off my debts.
Thank you so much for your positive review, Genevieve! We're glad you chose to partner with us in your journey towards being debt-free. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Creditor summons. Had to send papers to you and then get papers notarized and then send them back to you. Everyone a great help. Was nice talking and to everyone that helped me. I would tell anyone to go to your place.
Thank you for your great review, Christine! We're always here to provide you the support you need! If you have any questions for us in regards to your account, please don't hesitate to contact Client Services by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
During a time of grief and heartbreak, Eric was comforting and was honest explaining pros and cons of an idea I had yet 100% let me make my decisions without pressure. I was at ease with my decision. He was totally professional and knowledgeable on every subject and answered all my questions and concerns that were in my best interest.
We're thrilled to hear that you've had a wonderful experience with our team, Elaine. It's rewarding to know that we're helping you through a time of great need. Don't forget that we have a knowledgeable and helpful Client Services team that's always happy to help you any time you have questions regarding your account with us. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
It’s been very helpful. It has helped me get back on track look forward to getting good credit again. Thank you for all your help. I will recommend this to many other people so they can know how having good credit is very important.
Armenio, it's a pleasure to be able to assist in your path of financial freedom! We will continue to provide you an outstanding experience and be with you every step of the way. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I just entered the program a month ago and even though my bills are pending the Customer Service has be excellent with the exception of one person seemed a little annoyed. But I would certainly recommend your company to anyone who has endured what I have been going through.. Thank you.
Sharlene, we're happy to be able to help you on your journey to financial freedom! We assure you our advocates are trained to emphatically assist our clients' needs. If this was not the type of service you received, please accept our sincere apologies. If you ever feel that you have not received the best assistance please let us know and we will make sure to resolve this matter. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Very happy with Freedom Debt. So far everything is being taken care of! They handle everything with the negotiations and all that. They keep me well informed. Not had any problems so far. Would gladly recommend them to my friends.
Thank you, Tammy, for the positive feedback and rating! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I was unpleasantly surprised at first, when my credit rating took a 300 point hit. I have come to terms with that, and my credit recovery is on it's way. I would recommend that your counselors make clients more aware of that fact. Otherwise, good job.
Thank you for your honest review, Leland. We're sorry to hear of the negative impact to your credit score, however, we're confident that as you progress, you'll see that your hard work was worth it. Keep up the great work and please reach out to our Client Services team any time you have questions or need assistance by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
After one year in the program, I was invited to apply for Consolidation Plus and have been working to settle my debts even faster! Everything has gone smoothly and almost all of my debts are settled. Once that is complete, I will be interested to see how the transition from Freedom to Consolidation Plus is handled. That is the only reason that I gave four stars - because the process is not yet finished!
We greatly appreciate your honest review of our services, Amy! We're happy to help you fast track your success and we're looking forward to your graduation! Keep up the great work and please don't hesitate to reach out to us with any questions you may have! Our Client Services team is happy to help and they can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I am so excited to be close to graduating from Freedom Debt Relief. They have done an amazing job negotiating my debt for me. It was so easy and I’m glad I did this. I would recommend this program to anyone who needs to get help resolving their debt. Everyone I have had contact with was super nice and helpful. Thank you Freedom Debt Relief for helping me!
We, too, are excited to see you graduate, Colleen! The progress you've made thus far has been phenomenal and it has been our pleasure to help you put your debt behind you! Keep up your great work and don't hesitate to reach out to us any time you have questions or need assistance! Our Client Services team is available seven days a week and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I have enjoyed working out and clearing my debtors with the help of Freedom Debt organization. They made it possible for me to clear out my credit. Thank you so much. Wait to complete and receive the graduation package which I believe to be in couple weeks.
Congratulations on your fantastic progress, Migdalia! We're proud of your success and we're excited to see you graduate from the program! If you have questions for us in the meantime, please don't hesitate to reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com! Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
The agent I spoke to on the phone was fantastic! She did amazing with my issues and gave me all the answers I need. However, I never hear from my personal agent, I have had to call multiple times to understand about my account status and was given false information multiple times. I was told on the 7th I had a payment being made for my last settlement and that turned out to be wrong. Mind you at that point I never agreed to any settlements. Then I was told my consolidation loan was to start in May from the very beginning and now it’s supposed to start next month? I am very upset with how long it’s taken this last settlement and the communication I have been promised that I do not have. Feel free to reach out to me once you actually take care of my account. I have never missed a payment and I’ve been very dedicated and all the things you asked out of me.
Thank you for bringing your concerns to our attention, Xaviera. We're pleased to hear that you had a positive experience with our representatives and the help they provide. However, we're very sorry that you've had a negative experience with your program. In order to address your concerns, we will have a member of our team reach out to you shortly. Thank you.
Reviewed May 16, 2019
I've only been in the program about 2 months and I already have 1 out of 15 accounts negotiated for more than half of what I owed. I'm looking forward to being free from these debts soon. Thanks FDR for your help!
Congratulations on your first settlement, Valeka! We're happy to help you along your journey to being debt-free, Please don't hesitate to reach out to our client services if you ever have questions or concerns about your program. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
FDR has been a lifesaver! Without them, I would still be receiving calls from bill collectors and stressing every day wondering how I was going to make ends meet. FDR has made everything very easy by having a very easy to use website!
Thank you for choosing us as your partner to help you get back to financial success, Shana! It's great to hear we have lifted the burden off your shoulders. Please don't hesitate to reach out to our Client Services department if you have any questions regarding your account, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I've had limited interactions with customer service but those that I have had were very easy and resolved my issue on the first call. I'm a little put off by the fees that are charged as it almost halves my payments to actual creditors but I get that this is how they make money so I'm less concerned and glad to be in a position to pay off my debt with an easy monthly payment.
We're happy to hear your accounts are being settled, Marcey! We support your decision to become debt-free and will be by your side at every milestone. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
So far so good. I have had a couple of emails, but no mean phone calls. I am calmer than I have been in a long time. Thank you for your service. All of the people I have talked to have been very polite and helpful.
We're happy you shared the positive experiences with our staff, Carolyn! We're happy to partner with you and will be by your side every step of the way if you ever have any questions. Our Client Services department can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I had a great experience dealing with Pam **, she explained in depth on how this process would work for my situation. I was told what script I needed to give to my creditors and the number for them to call on my behalf.
Reviewed May 16, 2019
Thank you so much for helping me in this difficult financial time. You gave me money back out of my account to pay my electric bill so that my electricity didn't get cut off and you deferred my payments for two months to give me time to get some other overdue bills paid. Thank you.
We understand your hardship and are always happy to help out, Lillian! Don't hesitate to reach out to our Client Services department if you have any questions regarding your program. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Having just started, I find everyone I have spoken to to be very helpful; knowledgeable and wanting the best for me. Information provided answers most all my questions if not when I have you representatives fill in all the rest.
Ann, we are pleased to receive your wonderful feedback! We want all of our valued clients to share the same experience and service you have received. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I am very excited to get my debt cleared up. Starting a new fresh journey..!! Thank you for giving me the opportunity to get out of debt and be stress free!!! Thank you thank you. Super excited. Feeling stress free already.
The entire Freedom Debt Relief team is here for you every step of the way, Veronica! We will continue to provide support throughout your journey with us towards your financial success. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Freedom Debt Relief has helped me through a great hardship and has greatly reduced my debt with my credit card companies. I would highly recommend. I even was so satisfied I recommended them to a family member who is also very pleased with their service.
Thank you for your positive feedback regarding your program, Claire! It's great to hear you're getting the saving your deserve, keep up the great work! Should you ever have any questions or need assistance along your journey please reach out to our Client Services department. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Freedom Debt has been very helpful in assisting me in reducing and eliminating credit card debt. I would recommend them to anyone who has accumulate a large amount of credit card debt and are looking for a way to eliminate that debt.
We're glad we are able to assist you in your journey towards a debt-free future, Bruce! Please don't hesitate to reach out to our Client Services department if you ever have any questions regarding your account. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Freedom Debt Relief is helping me with my credit cards to get my credit cards and personal loans out of debt. Their rep seems really nice. I feel comfortable with her and I don't have a problem with her at all. They were good enough work with me on my payment plan.They're taking money out of my account every two weeks, and if they're doing that, they're doing their job. Every now and then, I look into my account to see where I'm at but I don't see any problems. I'm pretty satisfied with Freedom Debt Relief and I have recommended them to a couple of people already. I told them if they wanna get out of debt as fast, Freedom Debt Relief is one easy payment.
Thank you for your thoughtful review, Lydia! It’s rewarding to hear such great feedback about our Client Services team. We look forward to working with you on this journey to becoming financially free and appreciate your recommendation of our company to others. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 15, 2019
This is a great choice that I had made for my Credit Card debts. Freedom Debt Relief and their Law firm is there every step of the way to take care of any issues that involved settling account issues and answer any needed questions.
Hello Corey,
Thank you for your terrific feedback! We hope to continue to fulfill your requests and settle your accounts in a timely manner. We value each and every individual client and we are happy to assist you in becoming debt free. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
If I would have known how easy it was to consolidate. I would have done it sooner. Signed up and had little to no contact with creditors. Freedom Debt Relief handled it all. Any problems that did arrive were handled quickly and effortlessly on my part.. So so so much easier than bankruptcy. And a lot less stressful. Thank you FDR for my debt relief.
We're proud to be on your side, Wendy! we're here to support you throughout your journey to debt freedom! Should you have any questions for us in the future, please don't hesitate to contact our Client Services team! They're happy to help and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. We're looking forward to your continued success and thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I've just been making small payments to my credit cards to keep them going. Couldn't make a full payment. Didn't answer the phone. Finally I saw a ad for FDR and called. Actually when my husband was alive, we got in the same predicament and with FDR we learned to live without credit cards.
We're happy to be helping you, Betty! It's rewarding to be on your side to help you reach your financial goals! Keep up the great work and please don't hesitate to contact us when you have questions or need assistance with your account. Our Client Services team can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I am a credit cards addiction. I had to do something about it to get me out of debt. I enrolled in Freedom Debt Relief. Was a little nervous about it, but with the all the help from Melissa ** had provided me the information and help me to enrolled the program. I am very thankful for that. I am in a long financial recovery, but more relief. I am learning my lesson.
We're happy to step in and lend you the helping hand you deserve, James! We're excited to be working with you to help you reach your financial goals! Keep up the great work and please reach out to us any time you have questions! Our Client Services team is in-house seven days a week and they can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
This was a great company to start out with. Just went in a few short months. Their sister company called us to do a full debt consolidation program. To get all of our debts paid off at once instead of having to wait to have them paid off. Could not be happier. I would recommend this company to anyone trying to get out of debt. Wonderful friendly people!
This is fantastic, Donna. We are overjoyed to hear of your positive experience and you made the best decision to enroll in Freedom Debt Relief. We are confident you will see amazing results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Very knowledgeable. Did not push to join and a relief from stress and a great help, in correcting my debt and credit rating. I would use again if I ever get into debt again which I will not. I paid my creditors on time but the money was getting less and less what I made and getting harder and harder to keep up the pay on time.
We're happy you chose us as your partner on your journey towards a debt-free future, Joanne! It's great to hear about the relief of our program has brought to you and we will continue to support you every step of the way. Please don't hesitate to reach out to our Client Services department if you ever have questions about your account. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Updated on 05/12/2021: I was sued by a creditor due to negligence on FDR missightedness - yes one of my accounts was duplicated with wrong accounts #, thus being enrolled in the program created a problem with representation...although I enrolled in the legal program no representation was present for court causing me to be sued and WAGES to be garnished!
Original Review: I'm not sure why there are moving on with a willing client regarding my debt... Instead they keep trying to get me to authorize a settlement on a client who not only escalated the amount owed... but raised the value of the settlement as well. Freedom Debt Relief doesn't look like it is trying to promptly handle my other accounts!
We're sorry to hear of your concerns regarding our negotiation efforts, Ms. Johnson. Please know our negotiators work very hard to obtain the very best settlements possible for our clients. However, our clients do have the option to accept or decline the settlement agreement. We would like an opportunity to discuss your concerns further so that we can come to an agreeable resolution and get you back on track regarding your graduation path. A team member will be reaching out to you shortly, using the information we have on file. The opportunity to service your financial needs is greatly appreciated. Thank you for choosing Freedom Debt Relief.
Reviewed May 15, 2019
I am very pleased with the progress. They have gotten settlements from all but one of my creditors, and they are working on that. I like that they check in with me to let me know how everything is progressing.
This is great, Tanya. Freedom Debt Relief has your best interest in mind and we are very proud of your settlements thus far. Graduation is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Excellent Service. I feel completely supported by this company on getting my debt reduced and eventually gone. I would recommend this to anyone who wants to finally get a handle on their finances. I was suspicious at first because it felt too good to be true but I went with my gut instinct and it is everything and more than what I needed to help me with my debt.
Thank you for your review, Jennifer. Freedom Debt Relief is definitely the best debt resolution option and we would greatly appreciate if you recommended our services to your friends and family. We are confident you have a very successful future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Good at getting debt taken care of. Wish they could talk down little lower. Had two taken care. Hoping to get rest of them taken care of with Freedom Debt Relief within next couple years. They really help get debt taken care of.
Congratulations on your first two structured settlements, Terry! We will always strive to get you the best settlement possible and send you our important updates as we reach out to your creditors. Please don't hesitate to reach out to our Client Services department if you even have any questions along your journey with us. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I'm so very thankful that FDR accepted me into their program as I was in the beginning stages of drowning in debt. And now I'm able to pay all of my regular bills and be a bit above water, it such a relief to not be struggling any longer. I would definitely refer/urge friends and family to check out your company.
Thank you for your feedback, Sherry. Freedom Debt Relief is thrilled to assist you and we will continue to take control of your debt. We are very confident you have a successful future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I had some serious issues with my car and needed to come up with extra funds. I contacted Freedom Debt Relief and let them know that the monthly withdrawal needed to be cancelled. They honored that so now I am able to get my car back. Thank you Freedom Debt Relief.
Thank you for sharing your honest feedback, Naena. Freedom Debt Relief is very happy to support your journey in becoming debt free and we will continue to assist you in every way we can. We wish you the absolute best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I found and receive good satisfaction, attention and solutions respect to all my debts. Is a hard process but with the help of Freedom I can do it much better. My wife and me have the opportunity to resolve our highest interest and save time and money with freedom.
It's great to hear about your success in our program, Damian! We're always here for you if you ever need assistance with your program. Our Client Services department can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Mike ** was extremely helpful and very good at explaining how program works and advantages and disadvantages of the program. I have heard very good things about FDR and am glad I finally contacted them to help me get out from under the debt I have been drowning in.
This is great, Kristin. We are thrilled to hear of your positive experience with Mike and we will continue to provide the utmost customer service and professionalism. We have your best interest in mind! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
So far my experience with FDR has been very good... They have worked with me through my hard times of financial struggles... So far all the customer service reps have been great... Every time I have called... They have worked with me... They have dud everything they can do to help... Thank you.
The entire Freedom Debt Relief team is here for you every step of the way, Ronald! We will continue to provide support throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I spoke with Michelle on May 14 because, after downloading my account data from Crossroads Fin. Technologies and analyzing them in spreadsheet format, it appeared that the settlement fees I was paying far exceeded the amount being paid to creditors. Michelle was extremely friendly, polite and professional. She walked through my spreadsheet with me and explained how fees are allocated as a percentage of the gross amount placed for resolution for each account. She also explained that, since I am resolving accounts with very high balances early in my program, fees will appear to be "front loaded" but over the entire term of my program they will level off and decline to the amount stipulated in my original agreement with FDR. Michelle did a thorough, professional job - she should be commended both for her knowledge of how the FDR debt resolution program works and her superb customer service skills.
We're so glad you were able to connect and have an amazing conversation with our representatives, James! Our entire team is here for you if any questions or concerns about your program come up. Our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I spoke with someone in the early morning (PST) when I saw on my dashboard that my graduation was 2 months early; she confirmed and cancelled the coming draft for this month and said she would cancel all upcoming drafts; when I received the email confirmation, it had the coming month cancelled, but resumed the following month and every month thereafter for 1 year. I called on my lunch break and the matter was quickly resolved, apologized for the error and I even get a small refund of $20 at some point when my whole case is tied up in a graduation bow! I am so happy I am done and thank you so much! EVERY person has been kind, helpful, and wanted to see me at this end goal of graduation asap! I reached it 2 months early so GO ME!!! Thank you for educating and training all staff members well!
Congratulations on your financial success, Laura! We're happy we are able to be your partner and help you achieve the goals you deserve! Don't hesitate to reach out to our Client Services department if you ever have any questions about your account, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Every is fine at this time, thank you! I would be happy to recommend this program at any time to a friend or any associate. I am very happy with this so far and expect to continue to be in the future. Thanks again.
It's great to hear things are going well with your program, James! We will always be here if you ever have any questions or concerns about your program. Our Client Services department can be reached at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
The only problem I found is that I was originally told that if I made the payments that it would take five years or until 2020 to finish. Now as we are going along that was changed to 2022. That is 2 more years of deposits and a lot more money out of my pocket.
We can understand your concern regarding your graduation path, John. The graduation date is dependent on many factors such as settlement amounts and your monthly deposits. If you have any further questions or concerns about your account please reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Extremely professional and polite - Ben ** and all other affiliates worked exceptionally hard and were very efficient, I thank all of your employees who assisted me. Could not have asked for a better group of individuals especially Ben ** who I call if I need anything and he always responds promptly. Thank you Freedom Debt Relief. VTY, Ron **.
We're glad to hear about the great service you received from our staff, Ron! If you ever need anything please feel free to reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I am very happy with the majority of my experience with Freedom Debt Relief. My only complaint is that there are times when I feel like I have no idea what is going on. Maybe a bit more communication would be helpful.
We value your honest feedback, Kristi. The entire Freedom debt Relief team is here for you if you ever have questions or need assistance with your program. Please don't hesitate to reach out to our Client Services department, they can be reached at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Everything has gone very smoothly during the beginning "sign up" phase. It is very early yet, just past the time for the first "missed" payments to the credit card companies and I made the first "payment" to FDR today. So far just waiting to see what happens. I'll know more in a few more weeks.
Thank you for sharing the experience you have had since beginning our program, Patricia! We support your decision to get deft free and the team is here for you if you ever have any questions or need assistance along the way. Our Client Services department can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I am completely satisfied with the customer service I received through Joe **. He explained the procedures and what I should expect. He answered all my questions. When I was unable to change the address on my accounts to the PO BOX, I was sent an address in an unexpectedly quick response. In fact, I have received quick responses to all my inquiries. Now, it's time to move forward.
Thank you for sharing the wonderful experience you had with Joe, Tonette! We will continue to be by your side and if you ever have any questions please don't hesitate to reach out to our Client Service department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
Too early to give an experience of the program. This is my first month. The orientation and paperwork were very good. My questions and doubts were also clarified. The personnel of the differents departments that I needed help were very professional and kind.
Dear Myrna,
We appreciate you going out of your way to provide us with a review. We're also thrilled to hear your experience has been positive thus far. We look forward to assisting you throughout your debt relief program! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
Peggy ** was extremely helpful in getting me signed up. I still a getting used to the program and have had a few questions but I called her and she answered them all for me. I have not had the opportunity to look at my dashboard, but I have called all the accounts and closed them. I now have to get on line and change address and phone number she gave me.
Welcome to Freedom Debt Relief, Peggy! You're in good hands and our Client Services department is available 7 days of the week. As we continue the journey, remember you can view your accomplishments with us by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
Everybody that we've talked and worked with has been great, friendly, helpful. Wants this to work for us. I don't know where we but be if I hadn't called a year ago!! Deeper in debt and we're retired. Thank you. Gary and Sue
Hello Suzanne,
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
Was hoping payments would go faster and talking to all debtors to let let them know where we are at so we would wouldn't have to talk to the same people 2 or 3 times a week. I have to leave a message at beginning to let them know our money situation so that may stop the call there instead of wasting each other's time.
Dear Stanley,
We're so sorry to hear you have been experiencing excessive creditor calls. These creditors use this method to pressure clients to get them to answer and pay them directly. We have a solution that has helped eliminate these creditor calls. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com so one of our highly trained advocates are able to walk you through. Remember we will be with you every step of the way. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
Freedom Debt Relief is wonderful to work with. Their communication with clients is outstanding. Their ability to negotiate is amazing. My experience so far has been exceptional. I recommend them without reservation. They have been a life line and have stopped harassing phone calls from creditors.
Hello John,
We are so happy to receive your positive review and rating! Freedom Debt Relief is so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
I have had a good review. After talking with them I could clearly understand what was going to happen. I like being able to call if I need answer to a question. The people are respectable and nice when they talk to you. I have already recommend them to some friends.
Geraldine, we are so happy to hear about the outstanding experience you have had within the program thus far! Thank you for choosing Freedom Debt Relief to assist you! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed May 14, 2019
Michael ** was a great help. He is an amazing representative. And he was also easy to work with. He is friendly, courteous and very respectful. I would recommend this company to anybody. This company was easy and I was set up immediately.
Thank you, Otis, for the amazing feedback you have provided for your debt consultant and our program! We are pleased to have you in our program and look forward to your continued success. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
My experience with Freedom Debt Relief was very pleasant to say the least. I was in over my head with loans that I carelessly obtained; I will be able to get out of debt much sooner now with the help of Freedom Debt Relief.
Thank you, Jeffery, for your remarkable feedback. We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
Admitting you need help and that your debt has gotten you "in over your head" is a hard thing to do. But Freedom Debt Relief made making this hard decision easier. They're friendly customer service and knowledgeable debt consultants were informative and patient with me. They know this isn't an easy thing to go through, but they do their absolute best to guide you thru the process. I would highly recommend Freedom Debt Relief to anyone who is losing sleep over their growing debt. I sleep better now knowing I have a plan to get out from under the crushing debt and astronomical interest rates.
Dear Lisa,
We appreciate your outstanding feedback! We want all of our valued clients to share the same experience and service you have received. We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
My experience was excellent with Matt. He ensured me when he answered my questions correctly. I would recommend this company to my friends and family. The only problem I experience was the amount I have to pay per month. I was hoping I could have paid lesser amount.
Thank you, Linda, for recommending Freedom Debt Relief! Your monthly deposit amount does vary, based on factors such as the amount of your debt enrolled, estimated program length, etc. It is calculated to be less than the total minimum monthly payments a client would otherwise be paying to their creditors. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
I am very thankful for Freedom's help with my debt consolidation. I had put two credit cards in the program, and one is already taken care of. My Capital One visa is now getting taken care of, I will be debt free next October of 2021. Very excited and very grateful for the professionalism of this company.
Congratulations, Jennifer on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you throughout your debt relief program. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
The Rep. are friendly and understanding. She done real good job. Explained everything I need to know. She wasn't in a hurried, no rushed to get thing done. Just calmed and relaxed. I never met any Rep. like her anywhere.
Paul, we're ecstatic to receive your detail feedback about your experience with your debt consultant! Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
I am having a good experience knocking down the amount and the time it took to get in touch with the creditors and they are very nice to talk to, I would recommend them to anybody who needs help with their debt.
We're happy to hear about your positive experience, Janice! We know financial success is coming your way, keep up the great work! Please reach out to our Client Services department if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
Being a senior citizen now on a fixed income I was still using my credit cards like I did before retiring. Before I knew it I was close to maxing out and only able to pay off the minimum monthly. Freedom Debt Relief was the perfect solution. I now do not have these credit cards available to me and I’m learning how to stay on a budget. I couldn’t be happier that I will be debt free in a few years savings thousands on interest charge. I only gave it 4 stars because I was never told in advance I should contact my tax person regarding this. Am I going to have to pay some taxes on this??
Dear Mary,
We admire your honest feedback and we thank you for taking time from your day to provide us a review. All of our Certified Debt Consultants are required to go over the possibility of receiving a 1099C. In some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement.Since FDR is not a tax consultant, we ask our clients to please contact their tax advisor if you have further questions. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
I got my first Settlement, and was very pleased with the results. It was fair, was an over time deal, because it hasn't been that long since I joined. I think I won't be long in this group. I really appreciate your service.
James, this is incredible news to hear you have received your first settlement! This is definitely exciting to see that you are getting one step closer to your financial freedom! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2019
Unfortunately I signed a contract so I can’t stop working with this company. The service is awful. This is such a stressful time for people when trying to get out of debt. Your score drops every other day and creditors are calling non stop and you’re getting letters threatening lawsuits. No one from this company explains this and no one answers your pleas for help or answers your emails and phone calls.
We're very sorry to hear that you've had a negative experience, Melissa. Our program does take a little time, patience, and elbow grease, but we can confidently say that your hard work will be worth it. That being said, we want to ensure that any questions or concerns that you have been resolved. We will have a member of our team reach out to you shortly. We appreciate your patience in the meantime.
Reviewed May 14, 2019
Great job. Made it so easy to finally pay off my debt. I struggled to make the minimum payments and the debt continued to mount. It was so nice to have the support and guidance to eliminate the stress and financial burden.
We're so glad to be your partner on your journey to financial freedom, Thelma! We will continue to support you every step of the way and should you ever have any questions or need assistance on your account, please reach out to our Client Services department. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
I knew I needed help with my debt problem and from my first contact I felt good about my decision. They have guided me through every step and kept me advised of what to expect. I have found it easy to do and enjoy seeing my problem becoming a thing of the past. I know I have a way to go but now I feel successful instead of a failure and that is a great feeling. Joan **
We're happy to step in to lend you the helping hand you deserve, Joan! We're here for you throughout every step of your debt-free journey and any time you have questions, please don't hesitate to reach out to us! Our Client Services team can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
Representative answer my questions and didn't hesitate to do research to make sure I was given correct info. She was very patient with me and thorough and made feel confident with the information given to me. She made sure I my concerns were addressed.
We're delighted to hear that you've had a wonderful experience with our representatives, Reginald! Our team is always happy to help you any time you have questions or need assistance with your account. Please continue to reach out to us by calling (800) 655-6303 or email support@freedomdebtrelief.com! Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
I am happy with the company and the help that was given. Thank you very much for reaching out and offering your services. I like the service. The representative that help me was very helpful. I will be recommended your company to others.
We're happy to hear about your positive experience with our company, José! We will continue to be by your side in your journey towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
Freedom Debt has been a stress relief, they have taken the worry off me being sued, garnished payments, bankrupted. They have stop the collection call and threats. They have worked quickly to resolve the problems that have been thrown my way. Thank you.
Thank you, Rose, for your review. Freedom Debt Relief has your best interest in mind and we are happy to assist you with your accounts. We are very proud of your accomplishments so far and we are looking forward to your graduation. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
Everyone who I have spoken to has provided all the information needed in order for me to feel I have made the best decision for myself and my future. Any time I had a question or a concern I was immediately contacted and provided the information needed to make me feel better.
Thank you, Jody, for your honest review. We are thrilled to hear of your positive experience with Freedom Debt Relief thus far and we will continue to answer any questions or concerns you have. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
I’ve come a long way with my credit. I have 3 cards left to pay off and Freedom Debt Relief is amazing.... Even if I can’t make full payment sometimes they work with me!!!! Love love love freedom debt relief.
Thank you, Jessica, for your great feedback. We are very proud of your accomplishments thus far and we are very excited to see you become debt free. Keep up the great work! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
I couldn't be happier with the Freedom from Debt program. My credit card debt was out of control and they provided an affordable way to clear my debt. It takes time, as I well aware, but by making my arranged monthly payments I am starting to pay off my credit cards one by one. My credit has suffered initially, but no worse than when all the failure to pay and delinquent payments would have caught up to me. It would have taken twice as long to pay these cards off by myself.
I followed their recommendations to change my contact information so that when creditors called or emailed they would reach an agent at Freedom from Debt. The first month was the worst, payments were becoming seriously overdue and the calls and letters started to arrive. I had 9 credit cards! After the first month the calls and emails became less frequent, and by the third month an occasional letter would show up in my mailbox. Today, I receive no harassing phone calls, letters, or emails. So, way to go Freedom from Debt! That alone has made the fees worth paying.
As I write today, still in my first year of the program, I have 1 card completely paid off and 3 others in the settlement phase. That means that a settlement has been agreed on and I am making monthly payments towards wiping those cards debt out. I like how Freedom from Debt is able to settle the accounts within the amount I agreed to make monthly. It never changes, as long as you make your monthly payments all settlements and fees are resolved within your payments. No hassles, no worries.
At first I really didn't understand how this actually could work out but the information Freedom from Debt provided to me when I first signed up answered just about every possible question I had. There are also videos on the website to further clarify issues. I have always been able to reach someone immediately by phone if I had a question. Freedom from Debt is an amazing program and I don't know where I would be now without their assistance. I can't say enough good things about them. Life changing!
We greatly appreciate your feedback, Roger. We are thrilled to hear of your positive feedback and we are so happy to take control of your accounts. We are very proud of your accomplishments thus far and we are confident you have a very bright future ahead of you. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
Great experience. I've had no problems. Would recommend to anyone. Persons I've spoken with over the last year, were/are very patient, courteous and professional. It feels real good to know I'll be back on track with my credit. So thankful.
Thank you for sharing your review, Effie. Our highly trained team of Client Advocates are happy to assist you and we would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
Freedom Debt Relief settled different accounts for me and it helped me a lot. Their rep was very knowledgeable and patient. He addressed all of my questions very well. It was excellent dealing with him. Also, the payment plan was fine. Overall, I'm very pleased with them.
Thank you, Janet, for sharing the terrific experience you had with our company! We look forward to your continued success with Freedom Debt Relief! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
So far so good with this company. Too new to give much of a review at this time. I got every thing set up okay. All phone calls that I needed to make were very friendly and helpful. I received the welcome kit, reviewed it and was helpful. No surprises. Thanks.
Hello Doris,
Thank you for sharing your honest review. We are glad you enrolled in Freedom Debt Relief and we are very confident you will see amazing results. We will continue to provide the utmost customer service and we are looking forward to your settlements in the near future. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
I could answer the phone without worrying about harassment by creditors or threats that had me worrying all the time about what was next. Much easier to balance my limited income with only 1 payment a month automatically deducted from my checking account.
Thank you for sharing, Rose. We are very happy to have you apart of Freedom Debt Relief and we are looking forward to resolving your remaining accounts. Financial freedom is coming your way soon! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
UPDATED 6/13/2021: Very helpful people who take the time to listen and help to make your life easier. They came through with every promise they made! My debts are almost all paid and at lot less than I thought I would have thought. All I can say is thank you FDR...
ORIGINAL REVIEW: To put it bluntly I am a person that can stress very easily, but FDR has been very informative and patient with me. This has been such an amazing experience during a very trying period of my life... Thanks to all the staff at FDR..
Thank you for sharing your honest feedback, Mildred. We are very glad you joined Freedom Debt Relief so we can ease your mind while you become debt free. We are looking forward to you obtaining financial freedom. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2019
I haven't been hearing from anyone. This is a scary situation. I have been getting emails, but not hearing from anyone via phone. My funds are already put in place for draft on May 24th. My son is in school right now but when he finished in May 2020, I will be contributing more into the escrow so I can finish payments earlier.
Hello Dhurpatie,
We want to extend an apology for your negative experience with Freedom Debt Relief. Typically, we advise our clients to contact our Client Services department if you have any questions or comments regarding your account. We would be happy to speak with you regarding your concerns and we are confident you will receive a settlement very soon. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
I have been very happy so far with the help and guidance. Everyone has been kind and provides a lot of good information. I am relieved to have the help and moving to a debt free future. The process has been clear, and the easy to work with the online support in the app.
We're happy to be your partner and help guide you to a debt-free future, Jennifer! The entire Freedom Debt Relief team is here for you at every milestone. If you ever have any questions or need assistance on your account please don't hesitate to reach out to our Client Services department. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Everybody I talked to was polite and informative. Able to answer the questions I had. Very prompt when they had to call back. Happy so far with the company. Can't wait to finally being able to pay off debt. Thank you.
Thank you for sharing your positive experience, Robin! We know you are on track for financial success and should you have any questions along the way, please reach out to our Client Services department. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
The staff is understanding, supportive and professional. Since my accounts were in good standing to this point, I am concerned about the time it will take to build the Dedicated Account. However, I am optimistic and feel that I have made the best decision.
We're so happy to hear about the experience you have had with our staff, Phyllis! We're here for you every step of the way and support your decision to better your financial future! Please reach out to our Client Services department if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Anytime I have questions or problems I'm surprised by the fast email replies. Even faster on the phone. Someone always comes up with an answer for me or gets me in touch with someone who can. Keeping me updated on my progress and contacting me periodically to make sure I'm still satisfied with service.
Thank you for sharing your review, John. Our highly trained team of Client Advocates are pleased to answer any questions or concerns you have. We have your best interest in mind and we wish you the best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
We are with Freedom Debt Relief right now and stuck. It is extremely misleading and now that I have really gone over what they are doing and just got off the phone with customer service, I just wanted to throw up! They talk about this debt reduction of nearly half and let me tell you it isn't even close. The tack on fees that you don't see coming until it's to late to get out of it. And the fees they tossed at us is 21%, OUCH! Now we are so far in and the interest has climbed so much, we're stuck. They don't call the debt holders ahead of time to let them what is going on. So you get phone calls and letters daily from creditors, along with lawyers trying to file a lawsuit against you.
Two years now just dealing with creditors and lawyers, with no end in sight. The stress is unbearable, I was just better off paying the minimum balance every month. At least I wouldn't have to deal with the stress of calls and letters everyday. Then since they didn't call ahead of time, they want you to do the leg work that you pay them for. "fax over the letter", "give of the name and number of the creditor." How about you do the job I pay you for!! All in all, Just STAY AWAY from Freedom Debt Relief.
Hello Robert,
We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?
Reviewed May 12, 2019
Lady was very helpful with information of where I stand with these creditors. She said I am in a good position to close these accounts soon and recommended to stay with the same monthly deductions and if I add more to my monthly, they disappear sooner than your completed dateline.
This is great to hear, Dwight. Freedom Debt Relief is happy to support your journey in becoming debt free and we are confident you will obtain financial freedom soon. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
It was a really good experience, your agent Alex ** was very good explaining all the details that I would be going through and what I need to do and what to expect and how to deal and what to say when my creditors would call.
Thank you for sharing your review, Steve. We are overjoyed to hear of your wonderful experience with Alex and we are glad your enrollment went smoothly. We are very confident you will see fantastic results and become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Very pleased with the debt reduction process. Would highly recommend Freedom Debt Relief. Staff is very kind and understanding, also very helpful. In less than 7 months I am in the process of paying off 4 debts. Thank you, Freedom Debt Relief.
Hello Marilyn,
We greatly appreciate your review. We are thrilled to see you enrolled in Freedom Debt Relief and we are very proud of your settlements thus far. We also would greatly appreciate if you recommended our services to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Best company for debt relief. Once you have enrolled they are with you, they stay on top of collections, work to get the best deals for you, and they almost immediately take over those annoying debt calls. I recommend this company to everyone that has a debt problem.
Thank you, David, for your feedback. Freedom Debt Relief is definitely the best debt resolution option and we are confident you will receive fantastic settlements on all of your accounts. We would greatly appreciate if you recommended Freedom Debt Relief to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Rather than having 5 different payments throughout a given month and trying to balance my checkbook with sometimes an undetermined amount of income, FREEDOM DEBT RELIEF provided me with one simple payment each month, even at a much lower amount to the total of the 5 payments I was attempting to juggle. Thank You, FDR for lowering my Stress, and making my life easier! Randy ** 5/12/19.
We appreciate your feedback, Randy. You made the best decision when you enrolled in Freedom Debt Relief and we are very glad to take control of your debt. Keep up the great work, you will soon become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
Trusting the company to help you in your financial situations. Will relief your mind of hardships and worry. You can find the help you need to overcome your anxieties! You will be debt free with their help! You have to maintain your end of the payments so success can be achieved! You have a better life and peace of mind knowing that someone else is in charge of you debts and they are working for you so you can enjoy a better life!!
Dear Adela,
We are pleased to receive such uplifting and stunning feedback! Thank you for giving us the opportunity to be able to assist you in becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2019
I thought there was no hope for me, thinking my worst nightmare about bankruptcy, then someone suggested FDR to me. Just relief and able to think clearly is the biggest blessing personally. The bonus is serious credit repair! It will take time to get things repaired but I am nowhere as stressed as I was. Looking forward to a better financial future!
We appreciate your feedback, Teresa. Freedom Debt Relief is definitely the best debt resolution option and we are very happy to assist you in becoming debt free. We are confident you will see an increased credit score throughout the program and we wish you the best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
They helped me put my bills in order. They said they would save me a lot of money and my debt would be paid off in a short time. I just got started with this program and hope that it works as well as they say. I want to pay my bills, I just became overwhelmed when my Mother died.
Reviewed May 11, 2019
Slow process in getting the creditors to accept offers therefore it hinders me the client from getting any credit and I’m not sure how fast Freedom Relief is moving to resolve my situation with creditors. I’m hoping that the situation will get better or all the issues will be resolved sooner.
Hello Ronnie,
Thank you for sharing your honest review. Our typical program duration is between 24 and 48 months and we are very confident you will see fantastic results through your completion. We are looking forward to resolving your next account and we wish you the best through your completion. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
I am very satisfied with the outcome of my experience with Freedom Debt Relief. I feel very confident that my debts will be satisfied in a very professional way. I look forward to my total debt relief in the near future. Thank you.
Thank you for posting your review, Joan. We are pleased to hear of your positive experience and we are looking forward to seeing your results. Soon you will obtain financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
I have called in to see how an account is going and every time I call I am told something different things. I feel I am being lied to every time I call. I am getting very dissatisfied. I even sent in extra money as suggested. You have a debt taken care of then after weeks and weeks, I was told there is no money to take care of the account.
Thank you for sharing your concerns, Nicole. We apologize for your dissatisfaction with the program. Our team wants to assure you we are capable of resolving the issue you are having. A member of Freedom Debt Relief will be contacting you shortly to discuss your account. Thank you for allowing Freedom Debt Relief to guide you to a debt-free future.
Reviewed May 11, 2019
I couldn't be more satisfied with the service that I have received from all of the staff that are involved with Freedom Debt Relief! Customer service is the most important thing, without it would mean failure. I would highly recommend FDR to anyone who is going through a financially difficult time!
Thank you, Pamela, for sharing your feedback. We are thrilled to assist you with your debt and our team of Client Advocates will continue to provide outstanding customer service. We would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
We called to inquire about Consolidation Plus (CR) contacting us. They reassured us that they were a sister company and they offer their program to FDR clients who they think are fit for the program that will ultimately get the clients debt paid off quicker. FDR explained in depth about the company which convinced us to call CR back and listen about the program. The CR company explained it just like FDR, which lets me know that the FDR staff is totally knowledgeable about the company's program and who they work for.
Hello Anthony,
Thank you for your review. You made a great decision in choosing Consolidation Plus and we are confident you will see a significant increase in your credit soon. Keep up the great work, you have a successful future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
I honestly don’t know what to write. I did had a good experience with customer service and would recommend any one who needs this kind of assistance. There a lot of debt consolidators but you guys are better to me. I was with one before and they are not clear. They are slow. Not efficient at all so I chose you.
Thank you, Karen, for your review. We are very glad to provide exemplary customer service and we would be overjoyed to see you recommend Freedom Debt Relief. Keep up the great work, graduation is coming soon! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
Updated on 04/24/2020: I worked with Liz and she was trying to do everything she could to help me. She explained everything in detail. I had a good credit score and I wasn't late in any of my payments but I was getting so aggravated with paying interest on the credit cards. She told me that it was gonna be hard on my credit for a while. I had some papers filed in court against me from one of the places and she told me what to do if that happened. So I sent the paperwork in and that was taken care of. Most of the accounts have already accepted payments now.
Original Review: They work for and with you. I first felt uneasy just not paying my bills and getting calls from creditors but Freedom Debt Relief is in constant contact with you and keeping you inform on your account. Could not be happier.
Thank you, William, for your review. Freedom Debt Relief is happy to resolve your debt and leave you with financial freedom. We are very confident you have a bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
Like what you are doing. Gives me a lot of relief and a lot of less stress. Having a better peace of mind. Not being stressed out as to how to make the recurring payments every month. I and my wife thank you very much.
Thank you, Thomas, for your feedback. Freedom Debt Relief is thrilled to ease your mind while you become debt free. We are very excited to see your accomplishments in obtaining financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
Since the start of my program Freedom Debt Relief has been great. The whole process was well explained to me right from the beginning. Everyone I have dealt with has been very helpful and professional. I would recommend this company to anyone having any kind of financial issues.
We appreciate your review, Jay. We are thrilled to hear of your positive experience thus far and we will continue to help you in every way we can. We would appreciate if you recommended our program to your family and friends. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
Updated on 12/17/2021: It was a easy process to get things set up. Once it was all ready to go it seems like no time things were being paid off. I am glad I’m almost at the end of my journey with Freedom Debt Relief. It has been a sheer pleasure to have someone work with me to get out of that. Thanks to freedom debt relief by the end of 1922 I will be debt-free. Amen.
Original Review: Freedom Debt Relief has giving me peace of mind. I am glad I joined this program to help me get debt free. It is saving me thousands interest per year. So in just a few years I will be saving my money instead.
Thank you, Ernestine, for your review. Freedom Debt Relief is very pleased to give you the peace of mind, you deserve! You made the best decision when you joined Freedom Debt Relief and we are excited to see you graduated! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
I am very pleased with Freedom debt Relief so far. I can now sleep better at night and this has taken the pressure to a point I can relax. I am having trouble with getting on my dashboard. Otherwise THANK YOU SO VERY MUCH.
Thank you, Richard, for your review. Freedom Debt Relief is happy to take control of your accounts and we will continue to ease your mind while you become debt free! We would invite you to contact our Client Services department at 1 (800) 655-6303 if you have any questions or concerns with your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
This is relatively new to me right now, however up to this point everything has ran smoothly and the peace of mind has been well worth it. Working with FDR has been a great experience as they thoroughly go through your situation and find a plan that works best for you. Then FDR enacts that plan moving forward and no surprises as it is exactly what I was told it would be..
Thank you for sharing your response, Rondel. Freedom Debt Relief is very glad to assist you with your debt and we are confident you will have fantastic results. We are looking forward to your next settlement! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
My only concern with this program is that when I had a chance to litigate a claim, how to get it done was not clear to me and I was left to fend for myself with that client. Had it been made clear to me about the timeline I would have had this behind me instead I have a default judgment against me.
Hello Robert,
Thank you for voicing your concerns. We want to apologize for any negative experience you have had with Freedom Debt Relief. We are happy to take control of your remaining accounts and we wish you the absolute best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
I was doing the usually browsing on facebook and saw this ad for Freedom Debt Relief so I sent for more info. Within that same day I received a phone call from Mark a Freedom Debt Counselor. He was so Professional and very straightforward about the Company and how they help and the steps to take to get started. Within a week I was signed up and now I'm on my way to Freedom from years of debt. Thank you Freedom Debt Relief for being out there for people like me.
Hello Laureen,
Thank you for sharing your feedback. We are very happy to have you apart of Freedom Debt Relief and we will continue to demonstrate the same exemplary customer service you received from the beginning. We are looking forward to seeing your accomplishments in the near future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
Was very helpful and was able to advance my request. Customer service personnel were very understanding, they were able to advance the request and explained if needed to advance in the future it could be done every three months. I would be ready to refer anyone if they needed debt help.
Thank you for sharing your review, Diane. Freedom Debt Relief cares about you and your success in becoming debt free. Our Client Advocates will continue to assist you through your graduation and we are looking forward to seeing you obtain financial freedom. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
My bank denied my normal payment for some reason. I called customer service and the woman on the phone assured me they would only take one payment out of my account and they took two. She said she called their bank to make sure that this exact problem would not happen and it did. I'm sure I will get my money returned to me, they have done it in the past. But I am stuck with bounced check and overdraft fees. Other than that I am very happy with the company, my debt is disappearing and my credit score was still high enough to buy a new truck. Their method is excellent.
Hello Robert,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Reviewed May 11, 2019
I would highly recommend Freedom Debt Relief to a friend, as a matter of fact I already did exactly that. I have recommended Freedom Debt Relief to two friends of mine. Freedom Debt Relief really makes a difference and helps you to become debt free and go on with your life and new goals.
Thank you for your feedback, Carmen. We are overjoyed you have recommended your friends to us. We want to assure you that our team of highly trained Client Advocates are here with you, every step of the way. They will be your guides through the negotiations process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2019
We were interested in debt settlement at the time and I researched and felt that Freedom Debt Relief was the best fit for us. We're happy with our program. It's working out really well and we're very pleased. We dealt with Rob. He's very qualified and knowledgeable. He was also very helpful and sympathetic, and he made us feel very comfortable. And if I have any questions about anything, their customer service is right on it. Working with FDR is making things a lot better for us. We're coming along with it and hopefully, we'll be out of debt and breathing a lot better thanks to the payment plan.
Hello Patricia,
Thank you so much for your impressive feedback about our company and the debt consultant who assisted you! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. We look forward to your continued success within the program and assisting you through graduation! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
I am really excited and happy that I called Freedom Debt Relief. I can't say enough good about them. With them, I don't have to worry. They are a great team, helping people like me get back on track. Thank you so much!!
Thank you for providing your feedback, Joanne. It is truly our pleasure to assist you with your finances. Together, we will achieve a debt-free future! If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 10, 2019
What a wonderful caring group of helpers. I can't say enough good things about the staff. They are patient great listeners, helpful. What more could you want from them. They are like family! They go beyond to help! I'm glad they are on my side.
Thank you for your glowing review, Barbara. We are so happy that our staff has made you feel confident and comfortable. We truly are a big family here, including our clients. We appreciate the opportunity to be of service to you. If you have any questions or concerns we are here to help, our Client Advocates can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief to guide you to a debt-free future!
Reviewed May 10, 2019
I am pleased with the negotiations that have occurred and am looking forward to this debt being gone. This is giving me an opportunity that I couldn't do for myself. I am glad that I signed up for Freedom Debt Relief.
We appreciate your feedback, Kathleen. Our team is excited to continue to guide you to a debt-free future. We are here for you every step of the way. Our client services can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. You can also keep track of your program on your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
They keep in touch with me to find out if things are going the way they should, the answer to this is yes. I have no problems. Service has been and I am well satisfied. I can only say keep up the good work.
We appreciate your feedback, Geneva. Our team will be working to continue to provide you excellent service. If you have any more questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed May 10, 2019
My original contact was Wes. He was an awesome help and very friendly. He made the process easy so I understood exactly what would happen. He answered all of my questions and never made me feel like I was bothering him with all of my calls and emails. Wes is a great first contact for your company. Thank you all for your help.
Thank you for sharing your feedback, Amy. We appreciate your kind words about our staff and look forward to continuing to provide excellent service. If you have any questions or concerns please contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 10, 2019
I always get prompt, courteous service. My concerns are addressed and resolved. Good people on your staff. Anytime I have questions or don't understand, the worker is always patient and kind. That means a lot. So I would recommend this to anyone who who wants to take care of debt.
Thank you for sharing your experiences with our staff, Becky. We look forward to continuing to provide you the best service possible while working towards resolving your debt. If you have any questions along the way, please don't hesitate to contact our Client Advocates. They can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
Shaun did a wonderful job of introducing me to the program. He was very patient in all respects. I appreciated his follow up with all issues. He was very careful to ensure that I understood all aspects of the program.
Thank you for your feedback, Cynthia. We want to assure you that our team of highly trained Client Advocates are here with you, every step of the way. They will be your guides through the negotiations process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached via phone. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
When I first joined FDR I was ecstatic. I am now seeing a light at the end of the tunnel. My monthly payment is leaving me broke but I know eventually I will be able to save money and buy a home for my daughter and I.
Thank you for sharing your experience, Carmen. We are so happy to hear your program been progressing as intended and that you are close to being 100% debt free! Making monthly deposits towards resolving your debt can be challenging but we design it to be lower than making minimum monthly deposits while paying off your debt. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 10, 2019
The lady who claimed to be my personal agent before I signed and gave me supposedly her personal line, I am calling her, left message. No callback? Might have to take my business somewhere else. Was told this sounded too good to be true, let's wait and see.
Hello Davidson,
We're so sorry to hear you have not been able to reach your debt consultant. Once a client is fully enrolled in the program we direct our clients moving forward to reach out to our Client Services department who is available 7 days of the week and can be reached at (800) 655-6303 or support@freedomdebtrelief.com. The debt consultant who helped you won't have access to your account and they will just transfer you to our Client Services department. We do not want you to feel like we are not communicating with you and we ask you, please reach out to us if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
I would recommend Freedom Debt Relief to any of my family and friends who might need any help with debt. I am thankful for all the help you all have given me in this process. We have done our first negotiation and pleased.
Thank you for sharing your feedback, Julian. If you recommend us to your family and friends, you will be eligible to receive at 250$ credit! We want to assure you our Client Advocates are here for you every step of the way. If you have any questions or concerns they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 10, 2019
Got my questions answered. Very glad that I started this program. Had too many bills before. Unable to keep track of everything. Everyone had been nice so far and I plan to use this program to get out of debt.
Thank you for sharing your experience, Hoover. Our team would like to congratulate you on taking steps to resolve your debt and are overjoyed to be able to assist you with this endeavor. Please don't hesitate to reach out if you have any questions or concerns, our Client Services can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
I had not been able to pay off my credit cards because the interest rates were so high. I did a little bit of research, and I noticed that Freedom Debt Relief was number two, and I just so happened to get something in the mail from them and I just went with them and got their credit card program. Their rep was pretty thorough. She walked me through everything slowly and explained everything, and I understood what the process was and how it was gonna go. Then she asked me if I had any questions and she answered them. I also felt very comfortable working with her because every time we would begin a conversation, she made sure that I was the right person by verifying my information, my Social, and the important stuff. It was a great experience.
The payment plan worked out great. It’s on a monthly payment basis and the payment is satisfactory. It’s a good amount of payment to where it’s not stressing me out. I can also go in and add extra money when I want to. Overall, the whole process has been great. I’m glad I chose Freedom because I know somebody who is going through the same process and they’re going through a different company, and they have some concerns. But I don’t have any concerns with FDR because everything has been laid out to me, and I can go in and see everything on my client dashboard. He doesn’t have that option.
Thank you so much for sharing your wonderful onboarding experience, Magdalena! Your privacy is always our number one priority, we will always verify your information at the beginning of every call. If you ever need assistance on your account please reach out to one of our knowledgeable Client Services representatives. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I would highly recommend this company. They are going to help people when they need it. They helped through a tough time in my life helping me with debt collection calls saving me money and less stress. Thank you Freedom Debt Relief.
We appreciate your feedback, Darren. Our team understands how stressful debt can be. We want to assure you, we are here every step of the way. Please don't hesitate to reach out to our Client Advocates if you have any questions or concerns. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief as your guide to a debt-free future.
Reviewed May 9, 2019
The initial contact was informative and there was no pressure. The second contact the people were direct, helpful, and professional. I am anxious to complete the financial progress and feel that Freedom is with me in this process and that I am not by myself.
Thank you for your feedback, Doris. We want to assure you that our team of highly trained Client Advocates are here with you, every step of the way. They will be your guides through the negotiations process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
Freedom Debt Relief has done every single thing they promised to do. I needed the National Litigation group 1 time and they came thru like champions. Now I was disappointed with their lack of communication but their work and the settlement with the credit card company was awesome.
Thank you for sharing your experience, Steven. We are overjoyed to hear you have experienced great savings but we want to extend an apology for the lack of communication you felt with our partners, National Litigation Law Group. We look forward to being able to continue to provide you great service and savings! If you have any more questions, just give us a call. Our Customer Service Representatives are ready to help. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed May 9, 2019
NEVER again, this is a total rip off. They charge you a 21.5 to 25% fee which they do not verbally disclose to you to settle your debt. I paid them 6500 to settle a debt. Any savings that they claimed to have saved me they kept for themselves. There is ZERO point in doing this when you can do this yourself for FREE, and it shows up as a charge off on your credit report. DON'T do it. They claim to save people 48% but in reality its 15 to 30% minus the 25% fees. If you are lucky you'll save 10%. You think you paying down your credit cards but you are paying Freedom Debt Relief thousands of dollars.
Dear Heather,
We're sorry if you feel you weren't informed enough about our settlement fees! All of our Certified Debt Consultants are required to go over the settlement fee percentage with our clients and the settlement fees are included in the FDR contract. Our settlement fees vary and are calculated based on the law in the state you live in the and amount of your debt. The average is 22%. No client is charged for more than 25%. Even with our settlement fees, you are still going to receive a reduction on your debt. Our negotiations team works hard to obtain settlements with your creditors and have worked hard to have great relationships with them, which allows us to get great settlements for our clients.
Compare our fees to paying 100% of the debt plus interest fees and any other fees the creditor will charge. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. We hope you can see that we're really here to help you become financially free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I would like to say that my experience so far has been superior!!! I am only in the beginning stages so I will let you know as things roll along, but at this time everyone one I have spoke to has been beyond helpful and pleasant.
We appreciate your feedback, Kerrie! It's great to hear that our team has been supportive and helpful. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached via phone or email. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 9, 2019
I am extremely please with FDR with respect to being able to rely on you to answer my questions. When I call and leave a message you get back to me within hours, sometimes within minutes. With respect and patience to ensure that I understand my position and that I am comfortable with the answer(s). Thank you.
Thank you for your feedback, Christopher. We take pride in our highly trained and attentive staff. Please don't hesitate to reach out to our Client Services team. You can also track your program progress online on the Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I am still early in the game but so far it has been a very helpful journey. I am excited about the future of my finances. Thanks to Freedom Debt Relief and their consultants and customer service! I can breathe again!!
Thank you for sharing your feedback, Holly. We are excited about your debt-free future too! Our team is here for you. if you have any questions or concerns please don't hesitate to our highly trained Client Advocates are ready to help. They can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I am very pleased with your company. You have helped me and given me peace of mind. Without your help my stress levels would be off the wall. And being able to receive your help has made it easier to provide for my granddaughter whom I have custody of.
We are happy to hear that, Debra. Please know that Freedom Debt Relief is here for you every step of the way, on your journey to financial freedom. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached via phone or via email. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 9, 2019
I have no complaiints. The program is great. I am very happy with Freedom Debt. The program is a big help to me and saving me a lot of money in the long run. I am glad that I choose the right company to help me.
Thank you for sharing your feedback, Keith. We are so happy to hear we have been able to successfully assist you with your debt and look forward to completing your graduation path to complete financial freedom. You can keep track of your program on your Client Dashboard located at www.fdrclient.com or reach out to one of our Client Advocates at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I am so excited for great progress on resolving my debt! And I am So happy for your help and looking forward to knock down the rest of it. 100% great job Freedom Debt Relief. Recommended to my relatives and friends.
Thank you for sharing, Bernadette. Our main goal is to get you 100% out of debt and save you the absolute most money as possible! We are so glad we have been able to assist you thus far and look forward to continuing to work for you. If you recommend a friend or family member, you will receive 250$ from us! If you have any questions or concerns, our Client Advocates are ready to help. They can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief to guide you to a debt-free financial future.
Reviewed May 9, 2019
I needed to understand what I needed to do about the citation. Your representative explained what to expect, then transferred me to NLLG. I now know what will be done. It put my mind at ease to know I am being taken care of.
Thank you for sharing your experience, Versa. We want to assure you, our Client Services team is here for you in any way possible. Please do not hesitate in contacting our highly trained staff with any questions. They can be reached at 1-800-655-6303. We encourage you to keep track of your progress on your client dashboard, located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I have looked into several debt consolidation companies, Freedom Debt Relief gave me the best prices/quotes and they've been so helpful throughout this process. The online dashboard is easy to use and my representative Jacob responds quickly and answers all of the questions that I have or have had.
We appreciate your feedback, Renae. Our team is committed to making this program fit your unique needs and provided the most seamless solution for resolving your debt. If you have any more questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help! Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed May 9, 2019
I was thrown into a state of high anxiety when I received a court summons slapped in my hand. I immediately phoned FDR support and they put me in touch with a litigation unit. The staff at both FDR and the litigation unit were extremely supportive and helpful. With their help and guidance a settlement was negotiated. The support of FDR was invaluable to me through a complicated and scary situation.
Thank you for sharing your experience, Richard! Our team is here for you every step of the way, even in special scenarios. We want to congratulate you on taking the leap to resolving your debt. You can keep track of all your progress on your client dashboard located at www.fdrclient.com. If you have any questions or concerns our client services can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
This program is great, I have not finished my debt, but I’m still working towards it and I have made great progress so far with the help of the Freedom Debt Relief team. I hope more people can get the help they need just like my family and I. Thank you!
We're looking forward to your graduation, Dereje! We're here for you every step of the way and any time you have questions regarding your account, please reach out to our Client Services team. They can be reached by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I was very skeptical about the program at first. Now I know I made the right decision. I was drowning in debt and FDR helped. I was basically paying nothing but interest and could not get above water. Thank You!
We're thrilled to hear that you're pleased with the services we provide you, James! Your success is rewarding and we're looking forward to helping you reach your financial goals! If you have any questions for us along the way, please reach out to our Client Services team by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2019
I had needed to report that I had found accounts that had been written off on my credit report. Submitting the documents was very easy and the agents I had contacted are friendly and pleasant. Thank you FDR for making my life easier so I can breath again while I am supporting my disabled Husband and my Step-Son.
Thank you for taking the time to write us a review, Wendy! Freedom Debt Relief is glad that we have been able to assist you with the changes you found for some of your accounts. We are always here for you through your journey to becoming debt free. If you have any questions please reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
I've only been with FDR for 4 months so far, but my experience with them has been good. They've answered all my questions in a courteous manner. I will keep making my monthly deposits to my dedicated account, and hope to be debt-free in 3 years.
Hello Stephen, thank you for the review! Freedom Debt Relief strives to assist our clients with any questions they may have and are happy that yours have been addressed. With your continued monthly deposits, you should be in line to becoming debt free in this time frame. If you have any questions moving forward please reach out to our Client Services department at (800)655-6303 or reach out through your Client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
I don't think I could have been aligned with such a good consultant like James ** by luck. We seemed to think alike, concerning my debt. Which is a great ease of mind. I also appreciate the FDR website, which is easy to maneuver and find what you need.
Thank you, Gerald, for the great review! Freedom Debt Relief loves getting this feedback on consultants and is happy that you were able to get someone on the same page for what you were looking for. We are always here for you with any questions you may have. You can reach out to our Client Services department or you can chat with someone through your client dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Freedom is always very friendly and knowledgeable. No matter when I call they always take the time to help me with any questions I might have, no matter how small. They have continued to work with me even when I have fallen behind.
Thank you for taking the time to leave a review, Thomas! Freedom Debt Relief is always here for our clients to answer any questions they may on their journey to financial freedom and are happy we can be here for you. Please continue to reach out to our Client Services department at (800)655-6303 or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Within one week the collection calls from creditors stopped. I was with another debt resolution company previously and was not satisfied because the collection calls kept coming daily even on Sundays. I want to resolve my debt and feel positive Freedom will help me reach my goal.
Hello Kathleen, we appreciate your review! Freedom Debt Relief is always striving to make our clients journey to becoming debt free as easy and positive as we can. If you have any questions please reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Thanks to FDR I feel I can breathe a little easier. Getting me to a place where I will be able to live my life with more control and education. I feel like I have hope again. Thank you. I am looking to being free of debt and staying that way.
Thank you for your wonderful feedback, Michael! It is an honor to guide you along your debt-free journey. We enjoy educating our clients and helping them develop better financial habits for brighter financial futures. Remember our Client Services team is available 7 days a week to address any of your questions or concerns. We can be reached by phone or email. We are also just a quick chat away when logged onto your Client Dashboard. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed May 8, 2019
Thank you, for helping me, eliminate my debt, and to be debt free... Thank you Kathryn, in Customer Support, for your help. Courteous, knowledgeable... and she made me feel, like she was working to help me! I paid off all of my debt in just over four years time.
Thank you for the great review, Stephen! Freedom Debt Relief is so happy to hear that we were able to assist you in your journey on becoming debt free. It is wonderful to hear that you also received excellent Client Services help from our advocate. We wish you all the best in your future endeavors. If you do have any questions please reach out to our Client Services department at (800)655-6303 or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
The service I received was good. Customer service was excellent but legal service was regular. I was not so happy with it but in general good service. I don't know what else to say to write 40 words in total. Thanks for your service.
We appreciate you taking out the time to share your feedback regarding our service, Carmen. It is rewarding to know you've always had a positive experience when engaging with our Client Services team. Please continue to reach out to us as other questions come up for you. Keep up the amazing work and thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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