Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,919 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 22, 2017
It was a great experience and with the help of Freedom Debt being out of debt is the best feeling ever. Freedom debt was there with me every step of the way without hesitation, answered every question and helped with all the paperwork when needed.
Reviewed Aug. 22, 2017
Everything has worked out well. Would recommend your services. Thank you. Good with service. Problems at the start but it was worked out. Thank you for the opportunity to work with you and I hope you have a good day. You did a great job helping us out.
Reviewed Aug. 22, 2017
It was really hard at first. You had a lot of helpful staff. They were so understanding even when we were not. They walked us through a lot. Wish we could of not went to court the two times but they were great walking us through this too. Thank you again.
Reviewed Aug. 22, 2017
I had a great experience with Freedom Debt. After illness took us into debt, I called Freedom for help. I began making my monthly payments and things were going well. I got my first settlement and was so excited. Things got a little rocky after that and collection calls increased and then I got a notice for a lawsuit. That is when Freedom stepped it up and got me a consolidation loan and paid off my settled debts. Now I am making half the loan payments to them as I was to my creditors. Now my credit score improves each month and we're back on track. Thanks Freedom Debt!
Reviewed Aug. 22, 2017
Your initial information was very erroneous. I was led to believe that you would pay off my loans and I would pay you back monthly. Oh so wrong... I was hounded by my creditors and made me feel very bad. Your initial information has to be clearer and to the point. Will never and will anyone I meet that you're a scam...
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I chose to settle my debts instead of going into bankruptcy since the timeline would have been shorter. I chose Freedom Debt Relief due to their ratings overall and with the Better Business Bureau. I did not regret my decision. They settled about all my debts in a timely and professional manner. I would not hesitate this company to anyone who wants to get out of debt and are willing to put in the time and sacrifices to make it happen.
Reviewed Aug. 22, 2017
FDR was a pleasure to work with. Customer service was great every time we called and had a question. It takes time, and doesn't happen overnight, so be patient. My credit score went up every time a debt was cleared. And when the last one cleared, my score went up 20 points to 719.
Reviewed Aug. 22, 2017
Anytime I had trouble with a debtor in my case Macy's your legal team contacted them and cleared up the matter. Also worked with me and got me debt free quickly and painlessly without causing me any hardship financially. Thank you Freedom Debt Relief!
Reviewed Aug. 22, 2017
I was pleased with Freedom. They helped me through a severe financial crisis. I didn't know where to turn, but they made it possible for me, in a short period of time to get out of debt. I am still fairly ignorant as far as finances are concerned, and hopefully I can count on them again to assist me.
Reviewed Aug. 22, 2017
I am very happy with the help I received to satisfy my debts. FDR was always there to answer my questions and assist me as necessary. All of my debts were taken care of to my satisfaction. I would be glad to recommend them to family and friends.
Reviewed Aug. 22, 2017
I enjoyed my experience with them. They did a good job. Friendly folks especially the NLLG. They helped a bunch. I would recommend to my friends. The only problem I had was that they put me into a high interest loan to get me through their program faster. They should have told me how high the interest was. I would have rather taken my time through the program but other than that it is a good place to go.
Reviewed Aug. 22, 2017
I was losing sleep at night, my husband lost his job and I just had a baby, bills were piling up and I gave them a call. They made me feel much better from the get go. They made everything easy to get started. I am thankful to have paid things off at a much lower rate and feel good about myself. I hope to never be in this situation again, but if you are don't hesitate to call them, I didn't feel any pressure by them to get started and any time I had a question or concern they got back to me very quickly.
Reviewed Aug. 22, 2017
Freedom Debt Relief was always responsive and accurate when negotiating my credit card debts. An affordable monthly debt payoff plan resulted in a favorable resolution of all debts in a very reasonable time. I recommend them highly. Their negotiations were reasonable and fair and Freedom's fees were also fair.
Reviewed Aug. 22, 2017
I am happy to have had my situation resolved. I did notice a difference in the quality of FDR reps. as I called in -- wasn't happy with that. I also thought that FDR was not that active on a few of my accounts. I ended up contacting the creditor. Got the ball moving and FDR took their fees essentially getting money for nothing. Never did get my closing packet with the paperwork I was promised. Back to where I started. This may seem in contrast; but I am happy with FDR's assistance and have benefited greatly. I dug myself a hole and they DID help me out of that -- and GOD BLESS KAALENE **.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I know I would not have been able to pay off credit card balances without Freedom "but" I was misled about how my cards had to all go to credit bureau before anything would happen with my accounts. Judgments took me to court more than once & I was told, "If you pay more money we can have lawyers help you" & I had no extra money to give. When my judgments had 1 company threatening jail I did get a very high interest loan through them to pay off all my account balances.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
When we were paying $850 per month through Debt Relief, we were ok, although it was a challenge. When the loan option became available, we were thankful for the opportunity. But now we're paying $1028 per month and it is worse than when we began with Freedom Debt Relief.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I was surprised and delighted with the service provided for me. I am simply an individual who needed help. Now I am almost completely out of debt. Hopefully, I will gain a good credit score once again! Thank you so much for your help and support.
Reviewed Aug. 22, 2017
I was very pleased with my experience with Freedom Debt Relief. The 5 years that it took to clear up my debts was well worth it. They worked very hard with my Credit Companies to reduce my balances and arrive at a payment that I could afford. I would use them again if the need arises.
Reviewed Aug. 22, 2017
I has a very good experience and the staff provided help and encouragement. Was great. Everyone answered my questions and always provided reassurance and guidance. I have referred a friend. I am glad I made the decision to get the help.
Reviewed Aug. 22, 2017
We were over our heads in credit card debt. Freedom Debt Relief set up a payment that we could handle and got our balances reduced and we were able to get them paid off and our credit rating went back up! No more high credit card debt or bad credit! I would recommend them to anyone who needs help with debt. Thank You Freedom Debt!
Reviewed Aug. 22, 2017
Freedom Debt Relief helped me get my credit back on track. I am so thankful and appreciative of the assistance they provided me and it was so easy! I wasn't sure if it was a scam but decided to give it a shot. It took me three years but the savings and outcome was worth it. I would recommend anyone who is having financial difficulties to give them a call.
Reviewed Aug. 22, 2017
The day everything was settled, I received a notice about a Lending Club loan that I thought included in my overall package. After further research, it was not. So I called to see if it could be added since it was a 2016 loan that should have been included. There were 2 loans from Lending Club and now I'm stressed all over again.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
The program is great and I am very pleased to have enrolled to it. Soon my lifestyle will begin to change with no worries whatsoever. Thank you F.D.R. for everything you done for me. You're an awesome firm.
Reviewed Aug. 22, 2017
Freedom Debt Relief promise me that they will help me when l thought all the roads took me to a dead end, his owner personally call me when l first contacted them for help and then try to change my mind to not back up to keep it up and follow up all their instructions and at the end l will see results. It was a very hot discussions with him over the phone. l was thinking a lot of things. My mind was very stressed but l felt that this guy knew what he was talking.
If it wasn't for him that day his determination to keep me in his program and belief that at the end of the tunnel l will start seeing that light and l trusted him and about 2 to 2 and 1/2 years later l was coming out of the hole. All the time l was supported and guided and educated on how to deal with this big situation and now after been out for almost 4 years I'm clean back in the road again living my life, thanks to him. And I want to thanks him for that day. This guy is real. He really help people that are willing to do the talk and the walking. Thanks the entire team of Freedom Debt Relief to all from my heart.
Reviewed Aug. 22, 2017
We were so far in over our heads, from leaving work due to health issues, hospitalization five times, and life in general that I was in a state of panic nearly every day wondering how we were going to get through this. Freedom Debt Relief (FDR) came to our rescue, worked with our debtors and helped us get to a point where we could breathe again. Staff was kind, professional and helpful at all times. Except for our house payment, we are now debt free! Thank you, FDR.
Reviewed Aug. 22, 2017
Freedom did what they told me they would do. I now have no excessive credit card debt. They kept me informed of what they were doing and included me in the conversations with my creditors. I was always aware of where things were with paying off my debts.
Reviewed Aug. 22, 2017
Freedom really helped me out in a time of need after my husband had a heart attack and was unable to work. And, although it took a little longer time to resolve my last account even though the money was in my designated account. The customer service team was very knowledgeable and helpful every time I called. I would recommend Freedom to anyone that has debt and needs it resolved in a timely manner.
Reviewed Aug. 22, 2017
I had gotten myself in a bind with 'easy to get high interest' loans and Freedom Debt Relief got me to a point with easier to make payments. The total due was reduced, and the payments are manageable. I was pleasantly surprised and very happy to be able to move on with life.
Reviewed Aug. 22, 2017
The staff at Freedom Debt Relief did everything they said they would do and always answered questions. Their website is amazing. You can track everything through this journey. They were getting settlements faster than I thought it would happen too.
Reviewed Aug. 22, 2017
I was well pleased with the communications and professionalism Freedom Debt Relief provided throughout the program. They handled everything very well. It is very nice to have all that behind me now and I can move forward in a much better financial position. There was always somebody available to talk to whether by email or phone. Responses via email was quick and I never had to wait on hold to talk to anyone. I would and have recommended Freedom to others and will continue to do so in the future.
Reviewed Aug. 22, 2017
I Love the way that you all helped me out when I needed it. Thank you all so very much. You all was very helpful when I didn't know anything like my username and password when I forgot them. Lol. I will tell other people about you all. I hope I wasn't a big bother. Thank you again.
Reviewed Aug. 22, 2017
I contacted Freedom Debt Relief due to high credit card debt and my business was slowly diminishing. Freedom set up all, they provided me a way, consolidate my debts and pay them off without a high monthly payment, which in turn enabled me some freedom with my finances. I am very grateful for the help provided by Freedom.
Reviewed Aug. 22, 2017
I am very pleased with FDR customer service and the assistance that they have given me. I am almost done with their program and reduce my credit debt payback by 65%. I am extremely satisfied and even had others start the program.
Reviewed Aug. 22, 2017
Everyone I worked with at Freedom Debt Relief was so helpful and not judgmental at all. I would definitely recommend them to anyone. Marcus ** was especially helpful during the process. I was skeptical at first but was very pleased throughout the entire process.
Reviewed Aug. 22, 2017
First off I didn't know that they were only paying one credit card off at a time. They were very misleading and I ended up with worst credit than I would had, if I would had worked it out with the credit card. Would not recommend this company to anyone.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I would like to thank all the staff from Freedom. They resolved all my debts as quickly as possible and kept me informed with what they were doing. They were also kind and respectful when talking on the phone so once again thank you for all your help.
Reviewed Aug. 22, 2017
Didn't know what they were doing most of the time!!! One person said that something would be taken care of, and that never happened!!! Always wanted to add more fees!!! Would not recommend to anybody. POOR SERVICE AND EVERYONE HAD AN ANSWER even though they usually were wrong!!!
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Overall experience was positive. Only at the end there was some confusion with the fees I owed, but it was fixed at the end. It was worth the trouble, they saved me a bundle of money and I learned a valuable lesson.
Reviewed Aug. 22, 2017
Freedom Financial was truly a blessing for my family. I was financially drained and was at the mercy of monthly, endless, credit card interest rates. I am proud to say that my credit score is above 700! It has been less than 2 years of re-establishing this 700 score!
Reviewed Aug. 22, 2017
They really have your back on all areas, but there's so much "fine print" that came up, so you have some work to do on your own. Ultimately saved money & mostly time in debt and helping your credit score.
Reviewed Aug. 22, 2017
While settling my largest debt, you were unable to negotiate with Discover, which sued me for the full amount. After paying taxes on the settled account and paying off Discover, I would have been better off settling the debt on my own. I was assured that Discover would work with you and it ended up adding $2,000+ in interest. You all were very unprofessional and misleading. I would never want anyone to have an experience with your company!
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
At first I was skeptical but once the monthly payment was established and my settlements with my creditors kept getting resolved quickly and to my complete satisfaction I was very happy. Once I got down to a reasonable amount left one of Freedom's partner companies came in and before offered me a loan to pay off my debt in full and I would pay them a monthly payment with very low interest and I believe it was 30 months and I was debt free. I would recommend Freedom Debt Relief to anyone. Take the leap. You can't do it alone.
Reviewed Aug. 22, 2017
I have to say Thank You to all Freedom Financial employee that has helped me. I was on a downward spiral. I had been laid off from my job that I made great money. When I got laid off we lived on credit cards just to get by power bill, groceries, thing you need to survive. I found another job but I was not making what I was. I went from make 35,000 a year to 23,000 a year. It's hard to pay bills and get ahead with such a drastic difference. They helped me through it and got me back on my feet and debt free. It was very hard for me to make this decision but I had to do something. Yes my credit score of 740 dropped but I'm rebuilding it. I also learned a valuable lesson. Don't always think you're going to have that good paying job because sometimes things happen. Thank you all!!!
Reviewed Aug. 22, 2017
I was so pleased with all the guidance and help I received from Freedom Financial. They were a great help!! Every time I called, someone was willing to help. Thank you! It was a journey that seemed difficult to get to but I was able to see it through and am thrilled that I stuck with it.
Reviewed Aug. 22, 2017
I entered Freedom Debt Relief over 2 years ago after being a victim of tax fraud. I had been thinking about for several months prior to my tax fraud and that sealed the deal. Freedom was extremely helpful and supportive during this process. As someone who paid their bills each month on time it was difficult to stop paying but Freedom walked me through the process with scripted replies for bill collectors. I was lucky to have 3 accounts settled in the first 5 months. My timely payments made me eligible for Freedom's loan program and I was able to settle all my debt in the first year in program. I highly recommend this program to anyone looking to clear their debt and rebuild their credit score.
Reviewed Aug. 22, 2017
I was pleased with the help I received from FDR. I don't think I could have paid my debt without the help I received from them. I would like to see more help offered in the area of once a person has completed the program. They are staying on track of remaining debt free.
Reviewed Aug. 22, 2017
First they destroy your credit - encouraging you "not to pay the credit cards monthly". They have you change your contact info so the banks can't buy you. Then they make you wait for 6 months while your credit tanks, the collections bills start piling up while they "negotiate" with the banks. Then, surprisingly you get a notice that one of the banks is taking you to court. You can Freedom Financial (or what-ever they call themselves, which seems to change from week to week) and they snicker and tell you that some banks are "aggressive in collecting debts" and that the best way to hold them off is to take a loan out from them (at a RIDICULOUSLY high rate) to pay off the more aggressive banks.
Cut to a year later - Freedom Debt claims to have "saved" you thousands of dollars, but meanwhile you are forking over HUGE interest to them - which is actually worse than if you had just increased your monthly payments and stopped using the original credit cards. I have a strong feeling that Freedom Debt Relief and this "aggressive bank" are somehow partnered in this - using the bank's legal muscle to coerce you into a high-interest loan so that they make up for their initial "loss" of you negotiating a deal with what you owe.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Freedom Debt Relief took care of everything! We are now debt free and able to pay off bills without all the interest building up and overwhelming us. I thought we were going to lose our farm when my husband lost his job and Freedom Debt Relief kept that from happening.
Reviewed Aug. 22, 2017
Although I completed my contract with Freedom it took more than a year to complete closer and every time I called I would get a Rep that would say they were going to expedite my issues to management... I wish the process would have been better.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Freedom Debt did assist with my Prosper Account however I just received a letter from Navy Federal for collection which I will be contacting someone today. I need to ensure that this account is looked into. Once this account is worked I will be pleased with Freedom Debt Relief.
Reviewed Aug. 22, 2017
I am very please with my Freedom Debt experience. The company was very fair with me when I needed help. They were there when I needed them. I borrowed just enough to take care of some debt when I got in trouble. I paid it off early. Thank you.
Reviewed Aug. 22, 2017
Freedom deleted from my credit profile thing as that were not really as important as my debts and credit score. My credit score remain the same. The files 1099C were never looked at and instead put away as out of date. The employees never knowing what a 1099C tax form is. They were never trained in such matter. It was the primary reason for failure in clearing my credit.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I have had a very pleasant experience with Freedom Debt Relief. Very professional service and got the money in my account very quickly. I would recommend a friend or use it in the future. Very easy to access my account online. Very reasonable rates and I love the fact that you can choose the amount you want to borrow.
Reviewed Aug. 22, 2017
With all the debts gone our life has got a lot better, no more sleepless nights. To slowly watch the debts get erased was very nice to see, to watch the pie chart slowly change, each night checking in to see if it had change, even when our bank account was frozen by one of our creditors we paid with money order, it still went smoothly.
Reviewed Aug. 22, 2017
This company was great. They explain everything to you so you can make an educated decision. It took several months to pay-off my loans, but having the peace of mind of bill collector's not calling me was wonderful. They are always there to answer questions and to explain everything. Thanks again for all of your help.
Reviewed Aug. 22, 2017
Was very relieved when Freedom said they could help me reduce my credit card payments. Very friendly and easy to work with. I would recommend Freedom to anyone suffering from credit card debt. My payment dropped by 500$ a month and my credit is good now.
Reviewed Aug. 22, 2017
Overall, I am happy with the experience. I do feel like they misrepresented the effect this would have on my credit report. When I signed up they said they would resolve the balances with the creditors within a few months which is completely untrue. It can take years. You have to endure a lot of late payments before they resolve your balance. Consequently, you need to be aggressive with FDR about resolving your credit amounts. Once I did that, things were great but if I didn't do that, it would have been worse.
Reviewed Aug. 22, 2017
I would definitely recommend this program to anyone who has been treading water and not able to get to shore even though you see land in front of you. Freedom Debt Relief helped us to finally breathe and work towards a better credit score. Thank you to all that worked with us. They were always kind and compassionate.
Reviewed Aug. 22, 2017
Working with Freedom Debt Relief was one on the best decisions I've ever made. They made everything simple and easy, they took me from over $50,000 in debt to debt free in just under three years. That was four years ago and my credit scores now are hovering around 750. Great company with great people working for them (and working for you).
Reviewed Aug. 22, 2017
I was deep in debt and struggling to make minimum payments on multiple credit cards. The staff at Freedom Debt Relief were so helpful and assured me that I was "saveable"! They took me step by step through the process and were available for me to talk to any time I was feeling overwhelmed. I would recommend them to anybody struggling with debt.
Reviewed Aug. 22, 2017
The advice caused us more harm than good. They resolved only one debt and we fired them and settled the rest ourselves. I would never recommend them to anyone. It caused us to destroy our credit rating and cost us extra money. They gave us varying answers depending on to whom we spoke.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Everyone I talked to from my first call for financial help were very kind, knowledgeable & straight forward. It has been a struggle but whenever I've had a question "Freedom from Debt" was very helpful. I have also talked with friends who are now or have used these services and they too are happy with the results and helpfulness.
Reviewed Aug. 22, 2017
They worked to get my debt to where I can get it paid off a lot faster. Very kind and polite. Got my debts combined to one payment. We'll be out of debt in four years instead of 20. Made me feel at ease through the whole process.
Reviewed Aug. 22, 2017
This program was great for myself and my family. I know that the future looks bright for us. It's so refreshing that once we complete this program I owe no money to anyone. That is going to be a fantastic feeling.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I am very pleased with the quality and expertise of Freedom Financial. They were extremely pleasant and helpful anytime that I called with a question. I would recommend them to anyone in need of getting out of debt. They worked with my best interest at heart. They always put me first.
Reviewed Aug. 22, 2017
Yes I would recommend my friends and family, who needs a fresh start in their finances. I so much appreciate what Freedom did for me. It feels great to not to have creditors calling me. I can look forward to the future.
Reviewed Aug. 22, 2017
Thanks to Freedom Debt Relief I was able to get back on track with my debt. My experience was painless and efficient. I owe my current lifestyle to Freedom, thank you. When I got confused all I had to do was call and talk to a customer service representative and my mind was put at ease.
Reviewed Aug. 22, 2017
I recommend Freedom Financial to anyone I come in contact with needing assistance. I hope they will contact you. Again, thank you so much for everything. You sincerely helped me and it had changed the way my family and I in that we have no need for credit cards, loans and shop with a purpose.
Reviewed Aug. 22, 2017
Everyone was knowledgeable and helpful with any questions along the way. Have sent friends Freedom's way. Freedom follows through with their promises and you do get beyond the mistakes from the past. That's all I've to say about that. Try it. They will help you.
Reviewed Aug. 22, 2017
For the amount we had we would have been better off not going through FF. The amount of upfront cost and the grief we went through was absolutely not worth it! We ended up with an extremely high interest loan to pay off the credit cards, and really saved very little in the long run, ruining our credit.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Debt is not something to take lightly. And banks take advantage of those in debt, offering solutions that end up being a vicious cycle adding more debt. Freedom Debt Relief ended that for me and I cannot thank them enough.
Reviewed Aug. 22, 2017
I made the call when I was in need of help and I have to say Freedom Debt Relief made it an easy process. They informed me upfront of the process and we moved forward to take care of a substantial amount of debt. I have been debt free and feel like a weight has been lifted off my shoulders. I would recommend their services to anyone!!!
Reviewed Aug. 22, 2017
I initially thought about using this service almost 2 years prior. When I was told I had to default on all my debts I believed the service was a hoax. Another agent explained how it works again after the 2 years. My debts had increased during that period. I finally decided to take the plunge. I am so glad I did. If I had continued paying the monthly minimums it would have taken over 30 years to become debt free. Using this service, I am now free of debts after a little over 3 years. There were times I thought signing up was a mistake. But I can honestly say that this company is For Real. It's up to me now to spend my money wisely and stay away from debt.
Reviewed Aug. 22, 2017
My husband got sick unexpectantly and became disabled. He was not old enough to retire and was a couple of years away from social security and we were raising two grandchildren. We tried to make it on my social security and a part time job I had - I refused to do bankrupt. I heard about Freedom on a Christian radio station that I listen to on the way to work. I knew it could not be bad if they endorsed them so I made the call. Everyone was so nice and we had a plan. I am out of debt, got rid of credit cards and only have a payment to FDR. My husband finally got disability and we are ok now. FDR and my church were there for us. Prayer works, just need patience.
Reviewed Aug. 22, 2017
I was upset when I found out I had to pay all the savings back. That's not savings at all. The interest rate on the payback is ridiculous. Over 22%. I thought you got them to negotiate and that was it. I never knew I had to pay such a large sum of money back. The only thing I am pleased with is my credit is not ruined. Sorry, but that caught me by surprise.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I had lost my job of 10 years going from 48k a year to Social Security at 15k. I had tried to keep up my credit cards but the interest was killing me. I was trying to get a loan to pay them off but due to limited income I was not able to do that. When Freedom Financial called me one day it was an answer to prayer. They took care of my creditors and it was a simple process. My credit scores had been in the mid to high 700's for a long time and it was hard to not pay on my credit cards and watch my credit score decline. All in all though it was well worth it. After having paid into the designated account for several months to build up my account, my creditors were working with Freedom to settle on a payment amount.
Since I kept funds available to be directly deposited into my Freedom account I was offered a loan by their loan partner. They said I qualified since I kept up my account so well, and was told not everyone does that. :) They still worked through all my credit card accounts and made arrangements with them and at the time of the last one they loaned me the balance owed. It was such a relief to me to not have them calling me for their money and sending me summons to appear in court. I would recommend this company wholeheartedly. They are all very nice and seem to really care about helping people.
Reviewed Aug. 22, 2017
I was hesitant to start the process but with the help of the associates it was very manageable. I was kept updated with the progress of each account and the amounts negotiated for each account was unbelievable. I am impressed and very grateful.
Reviewed Aug. 22, 2017
Hello to all. I just I want to say thanks for all help and support that Freedom Debt Relief had offer to me around five years. Thanks and I will recommend this company to my friend and family. God bless all the people that work for Freedom Debt Relief. Once again thanks very much.
Reviewed Aug. 22, 2017
Everyone was helpful, nice, knowledgeable. The service was helpful. I would recommend to anyone that if they were in the same situation that this would be a good company to use. If I was to ever get in this situation again I would not hesitate to use your services.
Reviewed Aug. 22, 2017
Freedom Financial helped me to get out from over $40,000 in credit card debt where my options were Freedom Financial or bankruptcy. I went with Freedom and was able to pay down the credit card debt and not completely destroy my credit. Yes my credit took a hit, but not as much of one if I had filed bankruptcy. So glad that debt is paid off!
Reviewed Aug. 22, 2017
Yes, Freedom Debt Relief did good job in negotiating with the bankers and settling the outstanding dues but all the accounts were closed with a negative comments that are reflecting on my credit report as a serious delinquency. I am now having problems in getting a loan due to these negative comments on my credit report.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I have been satisfied with the services that I received at Freedom Debt Relief. If I had any concerns or questions, registered company agents would promptly answer my questions. My Debt was resolved quickly and was not a long drawn out process.
Reviewed Aug. 22, 2017
Freedom Financial helped me get out of debt. They consolidated my credit cards and came up with a monthly payment that I could afford. Everyone was very helpful anytime I called with questions. I would definitely recommend Freedom to anyone.
Reviewed Aug. 22, 2017
I was sued 3 times while going the process. Currently being sued for a bill that was settled. I was very dissatisfied with this company because they are not attorneys and can not offer any assistance in this area. After I completed the program they wouldn't provide the financial information to stop this last suit even when they said they would supply this information thrice. Also, but not least my wages were garnished. My advice would be to hire an attorney to handle this.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
All I can really say is that it has been a great experience and handled in a very friendly, helpful, and professional manner. I appreciate your assistance. I would definitely recommend you to others. I have been without internet service until recently, so I do not know the status of my account. My address is a new one. Please send me the status of my account. Thanks again.
Reviewed Aug. 22, 2017
I was very satisfied with my experience. The service I received was friendly and outstanding. It was a big help to me. I would definitely recommend the service to a friend. Your service was a big help to me in resolving my debts.
Reviewed Aug. 22, 2017
I had thousand of dollars in credit card debt, I enroll with Freedom Debt Relief. They settle with the companies for half of what I owe in about four years. I have been debt free about six months. Great company to have working for you friendly staff.
Reviewed Aug. 22, 2017
I was very hesitant because I was not yet behind on payments and was very worried about the process. FDR reassured me and the process went just as they predicted and planned. I received responses to my inquiries and they were timely. I had lost hope of ever getting out of debt - just treading water - getting ready to drown. I am so glad it is over and impressed that everything was above board. I do not have regrets.
Reviewed Aug. 22, 2017
Freedom Financial was fantastic. They took care of all my needs. I could not ask for better service. Every time I called they were quick to answer all my questions and really feel like they cared for my financial well being. And I thank you from the bottom of my heart. You all were great and yes I would recommend to a friend. Thank you for everything.
Reviewed Aug. 22, 2017
Everything that they did I could have done by myself. In fact, I had to contact creditors, they didn't even though they keep a hefty fee and using them destroys your credit rating! For the fees paid, they don't really do anything. I had to contact creditors and then I had to constantly contact Freedom Debt Relief for updates and to CLOSE my account when I had paid off my debts!
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I was very pleased with FDR and all they did to help me. I ended up debt-free and am so relieved!!! Thank you for your hard work to make this all possible!! They were always available to help me and answer questions, especially at the beginning of the process.
Reviewed Aug. 22, 2017
This was one of the best decisions I have ever made. Freedom Debt Relief was a god send. The process was very easy and I had great coach. Every promise was met and exceeded. My finances are now on course and my future is looking great. Thank You Freedom Debt Relief!
Reviewed Aug. 22, 2017
Freedom Debt Relief provided me with a workable solution to my debt overload. They worked with me to resolve my debt so that I could start again. Everyone I worked with was a huge help. I successfully completed the program and now I am debt free!
Reviewed Aug. 22, 2017
I was very glad that Freedom Financial reached out to me, as I was in a very bad place financially after some bad business decisions. I welcomed Freedom's assistance in a time of need. I found the representatives to be very understanding and helpful and concerned about me as a client.
Reviewed Aug. 22, 2017
Freedom Debt Relief really didn't save me much at all. I should have worked with the credit card companies myself. Freedom Debt Relief kept stalling with the credit card payoff. I never missed a payment. It was supposed to end in the spring and ended up finishing in the winter. I would not recommend them to anyone. And they left me with a huge tax bill for the next two years on the taxable income for the settlements.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Were very upfront with us from the beginning when we ever had a question. They were there for us always made us feel comfortable!! Time has gone by fast. They always made us feel very important and made us feel that we were doing the right move. We were always able to talk to the person who set this up and If we could not him he would return our call no later than Two days.
Reviewed Aug. 22, 2017
They have helped me with two credit cards that has been taking me awhile to put a little dent into it. With their help I am not debt free to those cards and have to pay them about half of what I had to. Hurt at me.
Reviewed Aug. 22, 2017
The process was very quick and easy. The people I spoke to initially were great in getting me all setup. Internal Communication was not as good as I would have expected. And communication back to me wasn't as good as I would have liked. I highly recommend the program.
Reviewed Aug. 22, 2017
My wife and I realized our debt and ability to pay them off exceeded our abilities. We turned to Freedom Financial to assist us to do our guest at paying off our debt and avoiding bankruptcy. I am happy to say they did that and more and we could not have done it with their help. We are forever great fun!
Reviewed Aug. 22, 2017
When I decided I was NEVER gonna resolve my unsecured debts before I died, I took a leap of faith and contacted FDR before I could talk myself out of it. I got good advice and they were with me whenever I needed a question answered! A few years into it I am seeing how blessed I am to have this kind of relief!
Reviewed Aug. 22, 2017
I resolved 11 outstanding debts into one easy payment. No more minimum monthly payments that go on for what seems forever. The end is in sight for completing the program and getting out of debt. I wholly recommend working with Freedom Debt Relief.
Reviewed Aug. 22, 2017
Although, I was satisfied with my debt resolution program from your company, I wish that your affiliated company Consolidated Plus was the loan company for debt consolidation, had I knew this I could have requested loan from them, instead of being "referred".
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Helped pays off my credit cards in very little time. Got a loan which helped but it will take some time to pay off. Payments are fairly reasonable. Good company to work with. Would recommend to friends and family. Customer service is good and helps you when you need it.
Reviewed Aug. 22, 2017
I had over $65,000 in credit card debt which Freedom Financial was able to settle. I made monthly payments until the debt was settled. I was happy about my whole experience with Freedom Financial. The staff at Freedom Financial was very helpful and pleasant to work with.
Reviewed Aug. 22, 2017
Help me pay off all credit card debt. Monthly payments were low. Pay off time was good. Customer service was outstanding. Very professional team. Help reduce amount owed. Stopped credit card companies from calling. Did a very good job to help me get my credit back on track.
Reviewed Aug. 22, 2017
The experience with FDR was better than I could have imagined it would be. I would not hesitate to recommend FDR to anyone who would benefit by their services. It is hard to be struggling with debt. It is easy to feel overwhelmed. By the time I finished speaking to a representative of FDR, I felt relief and hope.
Reviewed Aug. 22, 2017
Way too much to write. Overall experience was a joke! It's been over a year and still haven't received the so-called "graduation package" which is supposed to summarize everything. Thank goodness I took some accounts out of the program and handled them on my own! Saved myself a lot of money. This program charges outrageous fees to do something that you can totally do yourself by calling the credit card company.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
FDR saved me a lot of money and got me out of debt! All of the representatives that I dealt with were always very friendly and professional. Thanks FDR! I hope that I never have to use their services again but I would if I had to. I would definitely recommend FDR to my family and friends.
Reviewed Aug. 22, 2017
This was probably the most difficult way but most rewarding way of getting back on track to fixing credit after living through a real life scam and having people work with me to get my finances back on track. My advice to anyone going through hard times is to never give up hope and keep the faith that things will work out after some hard times...
Reviewed Aug. 22, 2017
Freedom Debt Relief made it easy and affordable for me to pay my credit card debt in a specific period of time. Their staff and support was very helpful. I would highly recommend this company for any debt relief issues. They truly care about you and go above and beyond.
Reviewed Aug. 22, 2017
FDR helped me to get my get my credit cards paid by dealing with credit cards I owed for me. Gave me a fair monthly payment to work with. All credit cards were paid in 44 months or less. You got credit card problems? FDR has the solution for you. Give them a call, you won't regret it. They saved me from bankruptcy! I will be eternally grateful to them. God bless FDR!!!
Reviewed Aug. 22, 2017
Yes, my debt over all has been lower, but I am paying the same monthly as if I were paying on my cards. I am still working a lot of OT trying to make ends meet. Something should be done to lower people's monthly payments. And the 22.9 % interest rate???
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Terrible. You told me my one credit card was paid off and I got a call saying I still owed them money and they were taking me to court if I didn't pay. So thanks for lying. I guess you pocketed my money.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
This program helped me tremendously. I am still having issues with 2 of the creditors continuing to report their account as negative against my credit, even with documentation that it has been paid. The people I worked with were helpful although there were times I received different information for the same issue. Thank you.
Reviewed Aug. 22, 2017
I was very pleased with the services I received, the staff was courteous and helpful. Information was mailed to and it was explained to me as well over the telephone. I was given options and resources that would help me to reach my goals and follow-up information should I need it.
Reviewed Aug. 22, 2017
I am still in process of paying off my C+ Financial Loan and although it is hard and a little painful, I feel it was the only way to help me get through my credit crisis. I find the people to be very caring and helpful and hope to be debt free within the next year or so. I am pleased with my choice to turn to FDR and feel it was for the good in the long run. Thank you.
Reviewed Aug. 22, 2017
I am a widow and a retired teacher. I had gotten myself into heavy credit card debt and was very concerned I could not be successful in getting out of debt. I had made calls to several companies but just didn't feel they were right for me. I saw several commercials about Freedom Debt Relief on television and decided to give them a call. From the very beginning I was treated with dignity and not pressured about anything. After much thinking and prayer I truly felt like FDR was the way I should go. They explained everything in detail. The best part was that they spoke with the credit card companies on my behalf and didn't do anything I didn't want done. I am so thankful for this company and all the people I dealt with, and highly recommended them to friends who are trying to improve their financial status. I will never have credit cards again. I am now trying to build up a cushion for unexpected costs in the future. For me Freedom Debt Relief was a Godsend!
Reviewed Aug. 22, 2017
Freedom Debt Relief did for us exactly what they said they would. Every person we spoke with conducted themselves professionally and treated us warmly and with respect. We have recommended Freedom Debt Relief to others who have found themselves in a position of needing help in managing debt that has gotten out of control.
Reviewed Aug. 22, 2017
I was disappointed because all debt over 500.00 was to be included. I have a 2,000.00 balance on my PayPal acct that I need to pay in addition to the $364.00 I pay to you every month. I feel like it should have been recalculated, pay and adjust my payment to you monthly.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Ken was so awesome in helping me get signed up! Very patient walking me through the steps and helping me figure out how to do things on my iPad! I was afraid to return his call at first but he was not judgmental and very understanding!
Reviewed Aug. 22, 2017
I have had excellent service with this company and would recommend them to a friend. They have returned my call promptly and been very kind when discussing things over the phone. I truly feel that they are there to help me and my spouse get our finances back on track.
Reviewed Aug. 22, 2017
Freedom allowed me to let them take care of my debts with no stress to me. Each time I had a problem they were there to take that problem off my hands and handle the creditors on my behalf. I have recommended them to friends and family and would use them again if I ran into the same problems. Thank you Freedom Debt Relief and to your employees who have helped me for the past 4 years.
Reviewed Aug. 22, 2017
I came to Freedom Financial with lots of debt and no possibility of doing anything else but getting deeper and deeper in debt. From the first phone call, I was treated with compassion and understanding. The program was described in detail and the caseworker I was assigned was available whenever I had a question. The plan worked beautifully and all debts were resolved.
Reviewed Aug. 22, 2017
When I started the program, I was drowning in debt. They were able to clearly explain how everything worked and what to expect (including a very honest assessment of some of the initial impact to credit scores, debt collectors, etc). Each step of the way, they were incredibly friendly, informative, and helpful. For anyone in serious need of debt relief, you should definitely consider them.
Reviewed Aug. 22, 2017
I'm grateful for all they did for me. They kept in touch with me. Whenever I had a question, all I had to do was call, and they were always available. They helped me bring down my debt. They even sent me a check for the amount that I had left over after paying every debt off.
Reviewed Aug. 22, 2017
Over the three and a half years I worked with Freedom, they resolved accounts in a timely manner and helped me emerge free from the mountains of debt I started with. I had a few issues along the way with miscommunication, but it was always eventually resolved. Everyone I spoke to or emailed with was very helpful and attuned to my needs. I ended up with one account that was not settled, but it seems that it was confusion with the original creditor, not Freedom, as the original creditor told me that they settled a different account that I did not have enrolled in the program, nor did I know that existed. Freedom did everything they could to help, by providing me all of the documentation they had on file.
Reviewed Aug. 22, 2017
I called Freedom Financial in 2012 after I was laid off from my job and could not pay my high minimum balances on my credit cards. They worked out a payment plan for me that allowed me to pay off my credit cards without having to file for bankruptcy. I had over 72000 in credit debt when I started and ended up paying my creditors about 35000 with the help of Freedom Debt Relief. It took over 5 years to pay this off, but it was worth it not to go into bankruptcy! The only negatives I can say is that you need to know you also pay Freedom a high percentage of your settlement, mine was nearly 10000. Also, I felt that when I had a problem with a payment or a question about a debt, I did not get a response, instead I emailed and called over and over until someone got it taken care of.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Freedom Financial was great and easy to work with. If I had any questions or concerns they were very quick to respond and take care of my needs. They were also very helpfully in explaining the whole process. I had all my bad credit resolved and paid off in about a year.
Reviewed Aug. 22, 2017
After completing this program I feel that I would have been just as well off either paying down the debts as they were or trying to negotiate myself. The interest rate isn't any better than what credit card companies charge and in some cases it was higher than some of the cards I had. I would not recommend this program to anyone.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Was one of the best decisions I have ever made. Freedom Debt Relief has helped me in every way. I'll be debt free before I know it. We be awesome to be able to say that. Thanks to all at Freedom Debit Relief.
Reviewed Aug. 22, 2017
Somewhat skeptical at first judging from other companies we had tried to get help. FDR was very transparent with what they could and could not do to help which we appreciated. The time FDR told us it would take to clear up our debt was spot on and this meant a great deal to us. They kept us up to date on progress with our creditors and provided support where needed in the ways they could support us. I would recommend FDR to my dearest and closest friends without hesitation.
Reviewed Aug. 22, 2017
My experience with Freedom Debt Relief was confusing at first but as I learned to understand how they were handling my accounts, I became confident in their method of paying off my debt. I would like to thank Freedom Debt Relief for all they have done to me debt free. Thank You all.
Reviewed Aug. 22, 2017
Being $30,000 in debt with credit cards, I found Freedom Debt Relief online. They were able to consolidate into 1 payment. On top of getting what I owed reduced to half. I am very thankful for the help they gave me plus helping FIX my credit.
Reviewed Aug. 22, 2017
My experience with FDR has been outstanding. Their programs and options are fantastic. Every organization should hope that their customer service is half as good as FDR. Once you have gotten settled into a program of eliminating your debt each month, they come to you with other ways to repair your credit faster. Simply outstanding organization.
Reviewed Aug. 22, 2017
Very pleased that I no longer have to deal with creditors and continually trying to keep pace. Freedom Debt Relief made the whole process very easy and painless. Would recommend using Freedom Debt Relief to anyone that is dealing with debt overload.
Reviewed Aug. 22, 2017
When I first started I was looking real good and everyone said that my credit would be rebuilt. I replied that I don't handle credit well. They were correct, but so was I and now I'm in the same bind although much smaller than before. I wish that there was a magic solution to the credit business, but that wouldn't give you all the opportunity to do what you do so well. Thank you for at least a couple of years of Freedom.
Reviewed Aug. 22, 2017
My experience was positive. Every staff member was helpful, informative and professional. All my questions were answered. Above all else, the staff was patient. I found this entire process to be a little scary because this is the first time I've ever been in the position of having to consolidate my debts. The staff gave me confidence in the process. One final note: your interest rate is too high, in fact it is punitive.
Reviewed Aug. 22, 2017
Had a great and professional dealing with your company. Dealing with the people at FDR was easy and simple. Always willing to go the extra mile when needed. I could contact them late at night, and there was someone there to help. Can't say enough about all the employees that helped me resolve my issues and in a timely manner.
Reviewed Aug. 22, 2017
I'm so happy I found FDR. Due to health problems, I was becoming overwhelmed with debt. The program was so easy. Of course, it takes some effort but it was really nothing compared to the relief and satisfaction of knowing that's all behind me. No more phone calls. No more worrying over bills.
Reviewed Aug. 22, 2017
I joined Freedom a year and a half ago, I was paying a thousand dollars a month in interest to credit cards. I was getting frustrated because I felt like I will be in debt for the rest of my life. I gave them a call and I felt like a mountain has been lifted off my shoulders. I started paying to Freedom a monthly payment that I was comfortable with. I will be completely out of debt in two years. I recommend Freedom to anyone.
Reviewed Aug. 22, 2017
I set a goal to be debt free within 5 years at most and Freedom Debt Relief is assisting me to reach that goal. I don't want to fall back in the prior patterns, the information that has been made available to me will help in working towards getting my finances in order. One step at a time, but ultimately I will be debt free and at peace.
Reviewed Aug. 22, 2017
This was a great experience under the circumstances. Very helpful and very knowledgeable. Great company! Thank you for putting my mind at ease and helping me! This was a hard situation to go through but you all helped me through it!
Reviewed Aug. 22, 2017
The total experience was a good one. At times we had to work our way through a few things to get where we needed to be. The one suggestion I would have if somehow when the balance is paid to a creditor you could make an arrangement with them, to get the amount owed on taxes that would be of great help. In our case the notice always came one to three months after taxes were due. This of course caused a amended filing with interest due. I feel this is maybe was done on purpose just to mess with the client.
Reviewed Aug. 22, 2017
Was quite a bit in debt, found Freedom on the internet. After checking references, I decided to give them a try. Customer service explained in detail how the plan works. Explained how long it would take to be debt free and in my case it's sooner than expected. Would call during the process just to see if I was alright. Have already recommended to friends who are going similar debt.
Reviewed Aug. 22, 2017
Took too long to get things done and took too much money for themselves. Spent way too much time finding someone who actually could help when I had a problem. I would never recommend this program to anyone. They have too many people working on the same account and never seem to know exactly what's going on.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
They help me pay in three years one month. I'm free. No one is calling me asking for payment. I learn that you if I don't have money I can't buy anything. I'm thankful for their support and advice. Now I can breathe!
Reviewed Aug. 22, 2017
We so appreciate all the help we received from Freedom Debt Relief. We were so in a bind to pay our debt, we had no money left over at the end of the month to buy necessities. With the help of Freedom Debt Relief, we were debt free within 3 years.
Reviewed Aug. 22, 2017
Very good company, Did what they said they would do in the time they said they would do it in. We made every payment on time directly from my checking account. They had a web portal that you could track your progress. I had no issues with this company. I've been burned by another similar company years ago and was very hesitant to try it again. But FDR came through for us.
Reviewed Aug. 22, 2017
I consolidated all my credit cards and they worked with my creditors. I have a payment I can now afford. It going on 2 years. I still have 3 yrs left. Everyone was wonderful through the entire experience. They did all of the negotiations for me. The only thing I had to do was provide the information that was asked of me. And it was no time at all that everything was done.
Reviewed Aug. 22, 2017
The help was appreciated but not consistent. Even now I do not know where I stand. I have read and reread things many times and I still don't have all the answers. I cannot see, hear or speak clearly and I understand that this would be hard for someone to deal with on the phone but I would like to know that all is over and done with and how I will get the money remaining in my account. I am left with the impression that the company has a big turnover. I know the people I have dealt with mean well and really appreciate that - I would just like to put this behind me.
Reviewed Aug. 22, 2017
I was happy with the settlements of my debt, however, I am not happy with the closure of my account after all was complete, which to my knowledge, has still not been finished? One of my accounts was overpaid by $100, I have still not received a refund of that money, nor have I ever receive my packet with my settlement letters. I spoke to several representatives over a 2-3 month period trying to resolve this, with no luck whatsoever, and gave up. I hope nobody else has this issue, and I hope someday I receive my settlement letters and my refund.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Cannot access because I don't know my password. Would like to have some help finding it. It may have slipped through the cracks. When I talked with the lady explaining the loan she was talking too fast for me. Would appreciate your help getting my password.
Reviewed Aug. 22, 2017
I really wish I had gone another route to get these cards paid off because of the loan that I am paying back now. The interest rate is over 22% and the payment is so high that I can't hardly buy groceries. Most of the payment is going to interest so it's going to take years to pay this off unless I get a different loan.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Best thing I could have done. Freedom helped me more than I could have hoped for. Thank you Freedom. I am doing great now and credit score is back up to 752. Thanks again Ronald. I would recommend you if I knew anyone that needed help with their credit.
Reviewed Aug. 22, 2017
This company made it so easy to get me out of debt. It's probably the easiest transaction I have ever done in my life. I have shared with friends and family, hopefully they use this company. Everyone that I dealt with over the phone were very knowledgeable and friendly.
Reviewed Aug. 22, 2017
Well just wanted to see some, active change come. Know that it is a process so got to be patient. But do expect to see some soon. Creditors begin send me letters, but I am trusting in you all. Keeping a eye on dashboard review. But I feel good about this.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Most debts were cut to a fraction of what they were originally. Worked everything out. Very satisfied. I would recommend to a friend in debt. After I paid off the debts, I was able to get my credit rating up fairly quickly. I have been able to keep out of debt since.
Reviewed Aug. 22, 2017
I would have had to file bankruptcy if it wasn't for Freedom. They did a wonderful job. The only downfall is the interest rate you must pay to pay them back. And how long it takes to do this. I did know all of this before I agreed to everything. They were very open about all expenses. It's just still hard to survive and pay what you have to because of interest. I do recommend this for some people in trouble financially.
Reviewed Aug. 22, 2017
I'm glad FDR was available. They helped me get through a rough situation. My only criticism is how long it took to close out my account after the payment schedule had been completed. I had to call customer service several times over a period of a few months to receive my closing documents.
Reviewed Aug. 22, 2017
I am very pleased with how Freedom Financial resolved our debt and worked with us. They were always there to answer my questions and were quick to respond when I left a message. It was the best thing my husband and I could have ever done when we were going through such a difficult time. Our credit is already back to normal.
Reviewed Aug. 22, 2017
We were buried because of medical bills and changes to my income. They have been awesome and you can email or call anytime and they always are there for you. They are the top rated company for debt relief and I am so glad we chose them even before I saw the ratings.
Reviewed Aug. 22, 2017
From the first person I spoke with until the last one to help me turn over our account to Consolidation Plus we had personal service. It's hard to watch the mail come and get the calls, I wish we had changed our address and number to Freedom Debt Relief. It is hard to change to a bank for lower interest rates when your credit has tanked, if there was a way to negotiate without that effect if would be great.
Reviewed Aug. 22, 2017
I know I never could have done this on my own and I am so thankful for everything they did behind the scenes to get me to where I am now!!! Customer service was always there and easily answered any questions I had. The portal was a huge help, I could go online at any time to see my progress. Would recommend this company to anyone.
Reviewed Aug. 22, 2017
My husband and I had been struggling with our debt for several months. I had multiple unexpected medical emergencies that were not attached to my correct address. We thought (after recovering health-wise) we were "okay" until we started receiving phone calls and realized the address wasn't up to date. At that point I was 7 months pregnant and my husband and I were up to our ears in debt. We looked at our options and had a consultation with a local debt management agency. They were going to charge a ridiculous amount of money to use their services. It didn't feel like the answer. I did another Google search and Freedom Debt Relief showed up and I am so grateful it did because FDR saved my family so time so much my money that we really didn't gave.
I could list out dozens of "pros," but instead I'll highlight the ones that meant the most to my family: While there is a service fee, it is hardly noticeable because it is so inexpensive. It is part of your monthly payment(s) and will never change. YOU agree on what your payment will be - with reason, of course. FDR works with you instead of just for you. You are able to go through your options and what you can reasonably manage each month. You have a specific person who works with you on your account, but an entire team available to help you as well. FDR negotiated and settled my debts with various hospitals and credit card companies for me. It made the process of becoming debt-free so much easier. FDR will immediately contact each debt collector to ensure that interest stops accruing and phone calls (sometimes harassing) stop, too. I would recommend to Freedom Debt Relief to anyone who is struggling.
Reviewed Aug. 22, 2017
I'm very happy for the great support that Freedom Debt Relief gave me with a big problem I faced for many years, not being able to pay the big balances of my eight credit cards. The program FDR prepared for me meant an important reduction of said balances and a easy way to make monthly payments until all my debts were satisfied and completely paid off. I recommend the FDR programs to anybody having a problem like mine. You'll never regret if your decision to pay your debts is to get Freedom Debt Relief in your solution.
Reviewed Aug. 22, 2017
Best experience ever! Great service and over the phone staff are excellent!!! Totally recommend... Thanks to Freedom Debt Relief I was able to consolidate my debt in half. The advice given at the beginning made me trust freedom debt and now I'm really happy that I'm debt free...
Reviewed Aug. 22, 2017
I was very pleased with the way my problems were handled. The negotiations with the companies I owed money to were handled in a timely and professional manner. The only problem that remains is that some of the companies have not released me from the debts and are still showing owed amounts on my credit rating even though they sent paperwork to the IRS and I paid taxes on the forgiven amounts.
Reviewed Aug. 22, 2017
I was told that if I was to pay extra money, which I did, that I would have legal coverage should any creditor tried to take me to court during my program but as soon as one started to do this I was told that I needed to get a loan through your bank to stop the law suit. I feel this whole setup is just a scam to get people to join and then tell them they have to get a loan to stop any law suits and that way you can charge them outrageous interest on the loan putting people in just as bad a situation if not worse because of the size of payment that has to be made at one time.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Thank you so much for resolving my debts with an affordable monthly payment. I don't have any more worries on how to pay my debts every month. My credit report is not anymore in bad standing. I'm now in fair standing and looking forward to have a good standing. Again take you so much for bearing with me in my difficulties paying my debts.
Reviewed Aug. 22, 2017
Freedom Debt Relief essentially cut my debt in half making it reasonable for me to start paying it off. They took a process that I was extremely nervous about doing, and made it simple and stress free for me. Anytime I had a question, their customer service reps were amazing.
Reviewed Aug. 22, 2017
I was very happy with the service provided. Everyone I talked to was friendly and professional and extremely helpful. All my questions were answered in a timely manner. Everything was fully explained. I was happy with how my debt was resolved. I would recommend this service to friends and family.
Reviewed Aug. 22, 2017
Wish I had taken this step earlier. The feeling of relief after completing the program simply cannot be described in mere words. I have nothing but good things to say. The representatives were always there for me (phone), always pleasant and patient and answered any inquiry I made. Thank you Freedom Debt Relief.
Reviewed Aug. 22, 2017
I found that going through them was a great experience. Everyone was very helpful. I would recommend them to anyone that is looking for financial help. The only problem I had is that I would forget my log on password and would have to call them.
Reviewed Aug. 22, 2017
Money was used by you'll that was in the original acct. host I did not authorize you to spend. When approached each of my debtors it was all to force me into going with you'll to pay my debt. The original sales pitch and what was delivered were not the same. The dumb debtor is over the barrel due to the being ignorant as to what is my best interest. For the amount of fees that you'll collected and the interest rate I feel completely screwed. I have asked to reduce the interest rate since I have been on time and you all ways have gotten your money. My credit isn't good enough said the last person.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I felt the biggest relief when I finally finished payments on all my debt. Freedom Debt Relief has helped me stay focused on my end results of financial freedom. And have taken the big rock off my shoulders. Such a BIG feeling of accomplishment. Thank you!
Reviewed Aug. 22, 2017
I am extremely pleased with every aspect of my Freedom Debt Relief experience. I'm a senior citizen and was involved in an accident, I used credit cards to pay the medical bills that my insurance didn't cover. I was barely making ends meet and researched the best solution to my financial burden, and chose Freedom Debt Relief. The caring and professional team met all my needs, between settlements and answering all my questions they made me feel like it was their priority to take care of me. Looking back I can honestly say that Freedom Debt Relief played a key rule on my path to financial stability. Thank you Freedom Debt Relief.
Reviewed Aug. 22, 2017
The people I've worked with are very professional and helpful. One of them did extra mile for me. They explained everything to me and my husband. I will definitely refer Freedom Debt Consolidation to my friends and relatives. Overall summary for the people I've encountered Excellent.
Reviewed Aug. 22, 2017
Excellent service and results. They helped me work through tough times while guiding and interceding every step of the way. I was able to eventually consolidate all of my outstanding debts into a single manageable payment. Credit score is now almost 700 again.
Reviewed Aug. 22, 2017
I am so completely satisfied with every part of my experience with Freedom Debt Relief. I didn't know what I was going to do to get back on track with my finances and Freedom Debt Relief showed me the steps and process I needed to follow to get there. Everyone I spoke with was helpful, knowledgeable, and trustworthy. I totally recommend their services!
Reviewed Aug. 22, 2017
Upon successful completion of my four year program, was able to retire. Without the program I would still be working and paying off the 11 creditors. The program did not destroy my credit. Thank you Freedom debt relief.
Reviewed Aug. 22, 2017
Helped me out of what I thought I would never resolve. It took longer than expected but we worked it out and I'm already rebuilding my credit. Customer service was excellent always willing to go the extra steps. Website was easy. So I thank you for all the help.
Reviewed Aug. 22, 2017
Following a messy divorce, I asked FDR to take over the outstanding credit card accounts, to work with the creditors on resolution. Within 6 months each of the creditors had agreed to a payoff percent of the balances. After nearly two years in the program, I was able to prepay the remaining balances without penalties. I am now credit card debt-free. I should also add that during this time I was still able to maintain two live cards, not in the program, with zero balances. Used responsibly a credit card can be a contingent source of liquidity.
Reviewed Aug. 22, 2017
While we did save some money by using Freedom Financial, we were lured by false promises and wound up ruining our credit score. While we could make our debt payments, we thought if we could negotiate them down, then we'd be willing to take the hit on our credit score to give us for financial flexibility. We were told that on average they save customers 30-40 percent on their accounts. While technically this may be true, that percentage is not off your enrolled balances. That percentage is off the end balances after you have racked up fees and penalties waiting for freedom to negotiate for you. In the end if you save 10-15 percent off enrolled balances you are doing well.
My other complaint is that they give you an estimated payoff date with their reasonable expectations that they will probably exceed, only for that date to get pushed back every time they negotiate a deal while your other accounts rack up fees. If you are in a bad way, this isn't a horrible option, but please be vigilant in your research and make sure it's what you need to do. Don't let them tell you half truths. Make sure you get concrete numbers and answers. If you're not in a bad spot and can make payments, negotiate directly with your creditors. It's not as difficult as freedom would have you believe. In the end you may not get as much off, but you'll avoid penalties and fees and save your credit score.
Once you're locked in with freedom there is no turning back. Sure you can leave the program, but your credit score will already be ruined and your accounts will be defaulted. Be sure it is the right choice for you. It wasn't for us, but we only found out too late as promises were broken. I don't recommend it, but sometimes situations look bleak and only then would I recommend Freedom.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
Debt is hateful. Freedom Debt Relief made the debt I had, much more easy to manage. They handled all of the vendors so I didn't have to, and removed all of the phone calls and emails that stress one out. They made the process so easy and they communicated with me so I understood everything. They help me balance my repayment of my reduced debt too. It was much more manageable and my credit score IMMEDIATELY started to go back up. This was simply the best decision I made to get out of debt and back to a more relaxing, stress free life. Thank you Freedom Debt Relief!
Reviewed Aug. 22, 2017
They were very helpful and took all my worry away. I highly recommend them to anyone having financial problems. They were prompt to return calls and help with any questions I had. They were friendly and it was a pleasure to work with them.
Reviewed Aug. 22, 2017
When you enroll 20k in debt they have you stop paying and "negotiate" settlements. 2 years later your accounts have ballooned up to 35k in debt from fees and interest. Then your settled accounts at 18k. FDR claims they saved you 17k and charges you a percent of that. Your creditors then write off that 17k to the IRS and you may have to pay tax on it. In the end you would do more work but probably save more money if you put ** dollars a month into a savings account and negotiated yourself. Customer service was polite but had substantial issues when they switched banking systems. I had a series of five calls not returned during that two week period.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I was very pleased with my debt relief plan and had all debt paid off in the time frame that was quoted me. When I had questions, everyone I talked to was very professional and courteous. My credit score has vastly improved since I chose FDR. Thank you.
Reviewed Aug. 22, 2017
Now that I am out of debt, I am able to go places without using a credit card and paying cash for what I want to do. My credit score has gone up, even I do not want to use it. I am able to travel now and will continue to do so. Thanks for your great help.
Reviewed Aug. 22, 2017
I now have my finances under control. I was hurting and having trouble enjoying life with the huge debt that I had. This program helped me, and I have even recommended it to others. Thanks Freedom you have given me a new start. I just hope others find this soon.
Reviewed Aug. 22, 2017
At first, I was very hesitant to use any program like this, and was not sure that it was going to work for me. Looking back, I am so glad that I did it and it was a great decision. In the beginning, the staff do a great job of educating you on the program, how it will work, how it will affect your credit in the short term and the positives and the negatives of participating. I felt very prepared for how the process was going to work, the negative impact it was going to have on my credit in the short term, but the relief that I was going to experience in the long term. I am so happy that I did it. Drowning in credit card debt is such a difficult place to be and it seems like there is no way out. This program is the light at the end of the tunnel. It is probably not right for everyone, but if you are deep in debt, you definitely should consider it as a very viable option to fix your situation and get out of the hole.
Reviewed Aug. 22, 2017
Glad that I completed the program and happy that Financial Freedom resolved most of my debts, but... customer service was completely terrible. Almost never any follow up, took weeks and weeks to get many issues resolved and or answered, many times customer service reps were clueless, and several customer service reps were not personal and treated me like a number and not a person. Definitely would not recommend Financial Freedom to friends or family.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I have called the customer service department on numerous occasions and have been satisfied with the courteous responses from each of them. They have helped me with answers to questions I've had about my account. When I requested information in reference to my account, they have emailed me the information within minutes. I am very pleased with Freedom Financial. They look out for the customer and their needs.
Reviewed Aug. 22, 2017
I had a great experience with Freedom Debt Relief. Everyone was helpful when I spoke with them, my debts were paid off in a timely manner, and it was a great relief for me having this taken care of. I felt that everyone acted in a professional manner and had my best interests in mind.
Reviewed Aug. 22, 2017
I should have filed bankruptcy. They work out a payment but they don't tell you that you have to claim it on your taxes. I still have a creditor calling me about the balance I still owe them. The loan that pay off the credit cards I will not be able to close out until 2021.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I was with Freedom debt about 6 months when their affiliate company C+ loan offered to let Freedom Debt negotiate my debts and then they would loan me the money to pay, well long story short once I agreed to this no one ever followed up with me on the fees I was being charged and they charged almost $5k in fees, after 30 days "graduated" from the program I'm still waiting on my graduation packet and the breakdown of all the fees that were charged. My estimated fees from them turned out to be $1900 higher so now I'm paying almost exactly what I owed before I went with Freedom Debt. I would beware, my loan is also at 22% interest which is basically a credit card. The only plus I see is if your willing to pay thousands of dollars to have someone else field your debt calls. I'm disappointed. I'm hoping to get my credit score back up and get a low-interest personal loan so I'm not paying the high-interest rate. They are good salespeople.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I have asked several times to get online and hasn't happened yet. But am happy with everything else. Thank you for helping me with get back on my feet though do appreciate that very much and very pleased with all the help you have given me.
Reviewed Aug. 22, 2017
They did what they promised to do. They resolved my credit card balances. And they answered my questions whenever I called them. They negotiated with all my creditors for a lower balance. I even had some legal help when I needed it. This company handled every thing very professional.
Reviewed Aug. 22, 2017
You were a great help. We even paid off early. My husband got involved and also help pay off early. It was a great relief to finally pay everything off so that we are debt free especially since my husband has died since we have paid everything off.
Reviewed Aug. 22, 2017
Without your assistance I'd still be haggling with my debtors. After having a stroke and being unable to work the companies were unwilling to assist me even though I'd paid on time. Within 3 years I am now Free! Thank you Freedom Financial.
Reviewed Aug. 22, 2017
Freedom Financial was the best thing that could have happened to us otherwise we would still be paying our debt off for the rest of our lives. Thank you so much Freedom Financial for helping us become credit card debt free... it was the best feeling when it was all paid off.
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