Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,919 reviews on ConsumerAffairs are verified.
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Reviewed Aug. 23, 2017
Freedom Debt Relief helped me to successfully consolidate and eliminate my accumulated credit card debt. They developed a program that fit my budget, it was difficult but there needs to be some pain to solve a problem like credit card debt. Customer service was top notch, and they answered all my questions in a easy to understand way. Their program also helped me to develop skills to remain credit card debt free. I highly recommend Freedom Debt Relief, they truly earned the five-star rating I have given them.
Reviewed Aug. 23, 2017
I was struggling with overwhelming debt and only limited years from retirement. I knew I had to do something when I saw an advertisement about FDR. I called and started the process. I got scared in the beginning and almost backed out but someone from the company managed to calm my nerves. The first year was a little rough but I had been educated on how to handle calls and got through the process. Everything went smoothly after that and I actually completed program almost 1 1/2 years early. I am now credit debt free and my credit rating has fully recovered with scores above 750. I am thankful that I was strong enough to trust FDR and very satisfied with everything they did for me. I could not have managed this on my own!
Reviewed Aug. 23, 2017
Until I found out there were 4 companies that were marked as paid but were not. They are on my credit report as unpaid. We were sent a tax form which they assured they were paid but were not. Everything else was fine and I even questioned when I got a call from a collection agency saying I still owed the amount.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Very helpful. Now I am just waiting for everything to be done with my bills. I know it just started but I get anxious when they call and tell you they don't do communicate with your company. Hope to hear from you soon about the credit card debt.
Reviewed Aug. 23, 2017
Was happy, but didn't realize it would take a whole year on a couple of accounts to settle. Was nerve racking to know l had great credit and lost all that. Spoke to a couple different persons and information was told not quite the same. But in all it was definitely a relief to get things settle.
Reviewed Aug. 23, 2017
At first I was a little skeptical because it was taking a while to get my first settlement, but once I got my first settlement I was overjoyed that they did an excellent job to save me money. It gave me confidence that I had did the right thing.
Reviewed Aug. 23, 2017
I am ready to get my debt under control and Freedom Debt Relief is there to help. They were friendly and worked to contact all my creditors. I am set up now to pay them and they will pay my creditors. I will be debt free in less than 5 years.
Reviewed Aug. 23, 2017
Excellent experience. Help when I needed it. Only wish I would have worked with them sooner. Excellent customer service. Never pushy and always available to help and explain the process. I recommend their program to anyone who needs help getting their head above water.
Reviewed Aug. 23, 2017
I haven't been with them long enough to give an accurate rating. By what I have paid so far, I could have file a Chapter 11 and got the same thing for less money. I am not even sure what they are receiving for doing this.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
If you want to have your debts paid off without all the interest, call Freedom Debt Relief! I did, and I am truly satisfied! The payment to them is not nearly the amount I was paying out monthly on my credit cards.
Reviewed Aug. 23, 2017
The program was A+ when I first started. But as I was paying off my debts especially with the 1099 C they completely ignored me. When I finally paid off my account with Freedom it took them 6 months to send me my complete packet. They still wanted to charge me a percentage on my 1099C when they were sent to me and I sent them to Freedom. I was told I can waive the fee and I did, they were not happy about it and it took them 6 months to send me my closure packet. A great company at first but when you’re almost to the end of paying off your debt they completely ignore you.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
After struggling to get out of debt for the past year I decided to give Freedom Debt Relief a chance and it was the best decision I have made. Their staff is always there to help you with any questions or doubts you may have. They never ever give you the run around like most companies do. I strongly recommend this company to all of my friends and family who are struggling to get out of debt. Thank you Debt Relief for helping me out and for being there when I mostly needed the help. =)
Reviewed Aug. 23, 2017
Wonderful program, very helpful people and representatives! Enjoy working with Freedom, getting back on track was rewarding and empowering. Have recommended this program to a friend and she too, is on her way to being debt free and worry free.
Reviewed Aug. 23, 2017
I have had a fantastic experience with this company and would highly recommend to family and friends!!! I get updates on my progress towards my debt relief. They let me know if I am on the right track and they are very easy to get ahold of.
Reviewed Aug. 23, 2017
I took the step for debt consolidation and it was a scary one! Not the process itself but the choice to move forward and acknowledge I had a problem and needed help. The entire process with this company was fantastic! My only issue was, I had a good track record with payments so a bank took over all of my debt so I was just paying that bank loan off and not individual creditors. The problem was the bank that took my loan didn't show up on my credit. So months later I had to refinance so I could get credit for that loan and show I'm paying it off. Fast forward and my wife and I are moving into a house this September. It works! Highly recommend.
Reviewed Aug. 23, 2017
I had a very good experience working with Freedom Financial. My only issue was I wasn't warned that the write off would have to go on my income taxes and income. I had to pay quite a lot in taxes which took my savings down. That was kind of a biggie actually.
Reviewed Aug. 23, 2017
I was drowning financially when I found Freedom Financial. The people I worked with were professional and helpful. They gave me great advice and handled any problems that arose from my creditors. They helped me find my way to financial responsibility and independence. Thank you!
Reviewed Aug. 23, 2017
Working with FDR was the worst experience in my life. I had the money to pay off early and it took over 4 months to get your people to communicate with the creditors to get everything paid off. I sold my house in September and couldn't get that money until February of the next year. I called every week at least once and they told me the same story every time... It really sucked and took years off my life. There was a lady named Theresa in the legal department that helped me the most.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Freedom has been great to work with. After the passing of two of my loved ones - my father and my son... I struggled with just surviving. But, forgetting so much. I got behind on many bills as well as costs for funerals had added up. Freedom is my way of having a "financial plan" for my future. Whatever that might be.
Reviewed Aug. 23, 2017
Great working with Freedom, never had any issues contacting them to ask a question. They explain the whole process and I was able to get the creditors off my back and resolve ALL my accounts. I worked at my own pace and if I needed to delay a month to catch up on other bills they allowed it. Great experience and would highly recommend it to anyone.
Reviewed Aug. 23, 2017
I was very pleased to have FDR working for me, I would recommend anybody whom is having credit debt to use this program. You will not be sorry. Friendly staff work with you and have a great legal staff to work on your case. What more can I say? Give them a try or stay in debt. It's all in your hands. Make the call. Thank you again for all the help and peace of mind.
Reviewed Aug. 23, 2017
FDR provided excellent customer service with a kind heart and sound advice that has helped my family see beyond debt to the light at the end of the tunnel which is financial freedom! Thank you for always answering our questions promptly and for just being on our side!
Reviewed Aug. 23, 2017
Working with Freedom Debt Relief was easy. They stayed in touch every step of the way. They always answered my questions completely. They made sure I knew what was going on with my account. I would recommend them to my friends that needed assistance.
Reviewed Aug. 23, 2017
Freedom Debt Relief was very helpful with helping me get out of debt and on the right path to regaining my independence with how I can save my money and be more responsible with spending it. I have recommended them to a few people and will still recommend them.
Reviewed Aug. 23, 2017
My experience has been great. My personal advisor Daniel ** is always available to answer my questions and has made the experience as stress free as possible. Other times I have called customer service regarding questions on the client dashboard and they have been very helpful as well.
Reviewed Aug. 23, 2017
Had my doubts but changed fast as I saw how things worked here. Couldn't of been better. I would recommend this to anyone who has credit card problems. This is the way to go, no hassle, no problems. A job well done. If you need help this is the place to go.
Reviewed Aug. 23, 2017
Just got the 1st settlement. I'm very excited because it went as smoothly as I was told. I am starting to feel like this will work. The people are friendly and really care about what is happening with you. I like the fact that I was made to understand this situation can happen to anyone at any time before you realize it is happening.
Reviewed Aug. 23, 2017
I was living in Texas at the time when I needed your services. First I thought you were WAY Overpriced for what you did. I had to end up doing some of the work. Second, after a period of time I found out that you did not do a thing, you just waited. Finally you offered me a loan at a VERY HIGH interest rate to pay off the debts. Yes, they got paid and off my back but in turn I ended up paying you a High Fee Plus High Interest. I thought you were suppose to help. I understand you are out to make money, but make a fortune off of someone else's misery. You are as bad as Democrats. Please NEVER contact me again nor ask for my opinion. I've paid you off early so you could not ** me for an extended period of time.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
They were very helpful and they were wonderful to work with... I would refer them to my friends and family. Thanks so much for helping me through this difficult time. I feel that I have control over my debt now. Thanks so much again. You guys have a great day.
Reviewed Aug. 23, 2017
On the verge of bankruptcy and determined not to surrender, I contacted Freedom Financial. I had over $37,000 in debt from a divorce. While initially painful to drive things further into a position of negotiation with creditors, Freedom took the lead, aggressively negotiated and resolved my situation saving me well over half of the entire debt. With their partners (Consolidation Plus) I was able to obtain a structured payment plan to finalize my arrangement which actually got my credit rating on the track to repair. If you're in the sea of sharks with nowhere to go - they have the lifeline.
Reviewed Aug. 23, 2017
You have made my life so much better, to be out of debt is awesome! Anytime that I called about something, it was handled courteously and promptly. The dashboard kept me on top of what was happening! Thank You Freedom Financial!
Reviewed Aug. 23, 2017
I have been in contact with representatives at FDR via email and through phone lines. And all my encounters have been very positive. They are helpful, informative and generally efficient. Whether it's a question on a lawsuit or my account the representative would direct me in the right direction. Honestly, I'm very impressed with this company. Initially, I was wary about FDR, now I feel completely the opposite, confident they will help me through this difficult financial time.
Reviewed Aug. 23, 2017
I am a few months into resolving my debt with Freedom and so far everything is working out fine. The woman who I originally spoke to (Pam), was one of the most patient, informative people I have ever dealt with. She explained everything in great detail and was there anytime I had even the simplest question. All is going just as she told me it would, and at this point I am so glad I made the decision to go debt free with Freedom Debt Relief.
Reviewed Aug. 23, 2017
I am just now beginning my journey with this company, I am looking forward to being debt free. It has been a huge rock on my shoulders. I really can't wait for my graduation of debt free. Marri, has been very helpful, I just received my welcome packet and am reading through it today. I have already recommended someone to this program.
Reviewed Aug. 23, 2017
Could not be any more happy. They really keep you updated with what is going on with your account. They email you only when needed. It's nice that they deal with the creditors and they take the worry away. So much relief from my already busy schedule.
Reviewed Aug. 23, 2017
Best decision I've ever made especially with this company. Everybody I dealt with were very professional and courtesy. I would recommend FDR to anybody who needs help getting out of debt. They take time and understand your situation and they don't judge.
Reviewed Aug. 23, 2017
I cannot be more grateful at how Freedom Debt Relief has freed me from the sleepless nights and worries about how I was going to pay off my debt. Everyone I spoke to from the very beginning kept me calm and gave me the confidence to know this problem was solved.
Reviewed Aug. 23, 2017
We have no problems or issues with Freedom. We would recommend them to anyone that ask about the type of service they offer. We are confident that all of dealings with Freedom will be as easy and pleasant. Thanks to everyone who has helped us with making the transition to paying off some bills as painless as possible.
Reviewed Aug. 23, 2017
This program helped my family out from going bankrupt. I was happy to find out about this program and they walked me through every step and advised what to expect. Thank you for all the help. I can see the end results now and they are looks by Great.
Reviewed Aug. 23, 2017
If you have patience with this program the benefit is great. All the promises have been kept. I respect the process I am following. I am consistent and Freedom is consistent and resolved one of my accounts. So far so good! Thank You! I have two more to go. I am excited.
Reviewed Aug. 23, 2017
Our experience with FDR over a 4 1/2 year period was for the most part good. At the end of our debt program there was one creditor who FDR worked out a 3 month payment plan to pay the debt. One payment was made and the remaining two payments were never made. I was not aware that the remaining payments were not made until I received a letter from the creditor. It appears that FDR did not hold enough funds to pay off this creditor before they closed my FDR account. I just found this odd that FDR did not take care of this before closing my account.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
I was very skeptical of any of the Debt Relief programs. It tough to think, I worked so hard to get good credit, and it was all that credit that did me in. It's going to be a long 3 or 4 years to pay everything off. But I will do it!!!
Reviewed Aug. 23, 2017
The best customer service and amazing team to work out the different types of issues with the creditors and forget the bad times during the stress situations. Friendly tools system to maintain any updates during the process. Easy decision maker. Thanks Freedom Debt Relief!!!
Reviewed Aug. 23, 2017
It has been an awesome experience working with FDR. Within 6 months have already came to terms with one credit card company out of the 4 when we started. Can't help but think I made a good choice to work with FDR to get my debt ratio down where it needs to be. Thank you for your professionalism.
Reviewed Aug. 23, 2017
There was no way I could've gotten out of debt without the help of Freedom Debt Relief. I save thousands of dollars with their help, and I can't thank them enough! Throughout the entire process, their staff was friendly, supportive and trustworthy, and were always available to address my many questions and concerns. I would definitely recommend them to anyone in a substantial amount of debt, because they really pulled through for me!
Reviewed Aug. 23, 2017
Could not have asked for a better company to work with. They took care of my needs and gave me a 2nd chance to learn to manage my money better. Whenever I called they calmed me down, assured me things were going to be ok, and they were!
Reviewed Aug. 23, 2017
The entire process was amazing. I did not feel judged and everyone I dealt with was very professional and courteous. I will recommend this program to everyone I know that is struggling with debt like I was. From start to finish, I felt like I was not alone in this process, someone was right there with me.
Reviewed Aug. 23, 2017
I am happy to finally have my debts paid off and my credit restored. However during the 4 years or so that I was enrolled, several of my creditors took me to court well before Freedom resolved anything, so there were judgments against me that could have been avoided had I had a personal credit person to work with that was actually on top of things. In the long run I've learned that it is better to contact your creditors independently and often they give you a far better deal than companies like this.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
I appreciate the 1 settlement I have seen so far. However my credit has never been worse because of this program. I hope my score can recover quickly but I don't see how. I'm struggling to keep up with the monthly payment. I question if this is the best option I should be doing. I hope it works.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
As a former client, I would never recommend this service to anyone! These are the reasons why... Yes I had 40k in debt but my credit was good because I had always been paid NEVER late! Now my credit is ruined! Yes, my debt was resolved... But here is the breakdown. I started with 40k FDR got it down to 28k BUT in the END I owed FDR 43k because they told me what a perfect candidate I was for their FDR bank. So, I get approved for the consolidation loan which is supposed to "help" me to pay off the debt quicker, but it had a 25% interest, plus there was over 10k of fee's added on... So the total I owe FDR is $43...
Now for the icing on the cake ready... The money you save on resolving the debt, you MAY have to pay taxes on! Ok fine... But because I took their advice and had all my accounts mailing address changed to FDR. When it was time to receive my tax papers I NEVER received the forms, so I thought I didn't have to pay because the letter they send you says, "You MAY have to pay on amount you saved, we will mail the forms to you if you DO within 4-6 weeks." I received that letter middle of January and again 1st week of Feb... So by April 8th when I hadn't received ANYTHING in mail I filed my taxes like regular only to go to my mailbox on 4/17 ??? And there were the 4 tax forms!!
I had to run to HR Block revise my taxes which cost my $300 and upon the lady redoing it I OWED $1800 in taxes due the next day 4/18. How is that helping me be financially healthy! Thank GOD ??? I have a very RICH EX-hubby and I ate CROW told him in tears about the debt, FDR, the fees, taxes everything. We hired a lawyer and paid off the $28k in a lump sum!! He also wrote the check for the taxes but everyone doesn't have the rich ex-hubby to help! So please call the credit card companies and work it out or file bankruptcy but don't do this. You will regret it! For me this was a life lesson I learned the hard way!! I would never recommend or use this service again!!
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
I was very pleased with the outcome of my debt consolidation. I would recommend to anyone in a situation similar to mine. Staff was courteous and helpful. They were available to answer all my questions and concerns in a timely manner.
Reviewed Aug. 23, 2017
I am coming to end of my Freedom Financial loan and all and all it was a good experience. I only had to deal with customer service in the first year, with general questions; since then didn't have a need. They seemed to settle all my debt without issues. I can't say anything bad about them at this time.
Reviewed Aug. 23, 2017
From the very start of beginning to work with Freedom, there was always someone to answer all our questions and to help us move on with the process. Customer service representatives were always courteous and if couldn't answer our questions at the moment, they would try and find the answers and let us know.
Reviewed Aug. 23, 2017
Service and people are great but interest rate was terrible. Looking to refinance now with other companies. Very helpful and quick to respond. Easy to use online access to your account. No issues. Everything went smooth and fine. Thank You.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
This company provided the worst customer experience I have ever seen. They are horrible communicators, they are bullies. They take your money first to pay for their enormous fees and then treat you like dirt and not respond to any emails or promise you to hear from Managers and then nothing. They will give you the run around like nobody's business. They will tell you, "We guarantee we will get a debt reduction for all your accounts..." Well guess what. That is a lie. I have an account that they did not reduce by one penny, but guess what, they still take an almost 3000 dollar fee for that account only. They will crap on you in a heart beat. They will start off nice to gain your trust and then poof it is gone once they greedily take your money. They have had lawsuits against them where people have won and they had to settle but they continue to rob.
I repeat. DO NOT USE THIS COMPANY!!! Go with another company or just negotiate directly with your bank. You cannot do worse than them. Remember they get you by promising a debt reduction, but not the case. And even if they do get a reduction, they turn around and take a gigantic fee. Your mouth will drop once you see the fees. Read the fine print with these professional scammers. They have made me so angry I just cannot describe it.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
I had $47000 in debt but with the help of Freedom I was able to clear the debt. Some months I had to make a smaller payment and they allowed me to do that but explained that it would make the time to pay off the debt a little longer. They never gave me any problems. They were always polite and always worked with me.
Reviewed Aug. 23, 2017
When I completed the program I was told that I would receive my letters of payoffs. I never received any of them. I contacted Freedom and they told me that I had to contact them to get my payoff letters. The runaround was horrible and to this day I still haven't received any payoffs. I will not use this company again.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
This was a traumatic experience at times... threatening calls and letters from creditors. I even got a summons to appear in court in Weatherford (Parker County), for 2 accounts that had been settled (scary!). But I had me settlement letter, and when I showed it to the person at the courthouse, she sent me on my way (the creditor did not even send a representative). THANK YOU! I am "done" with credit cards! Never again!
Reviewed Aug. 23, 2017
Freedom Debt Relief helped me resolve my debt, much earlier than anticipated, after discussing my situation with them and setting everything up. It was much easier than anticipated and my credit scores are now starting to increase again back to where they should be. I am very grateful to FDR.
Reviewed Aug. 23, 2017
I liked the fact that they were not overly aggressive. They told me what they could do for me and then let me alone to decide if I wanted to allow them to help me. It has been wonderful not having something force down my throat so to speak.
Reviewed Aug. 23, 2017
Really pleased with the response from your associates. A pleasure to deal with you on what could be an upsetting experience. You really came through for me and my situation. Would recommend you to anyone. Thank you for making my life a lot easier.
Reviewed Aug. 23, 2017
Going with Freedom Debt Relief was a huge stress reliever. They walked us through everything and was there every step of the way during the process. Everything was handled in a quick and timely fashion. We never once received a collection call and once our consolidation loan was approved and everything was rolled into the loan, they remained by our side answering questions and working with our creditors.
Reviewed Aug. 23, 2017
I can only say great things about this company. They treated me with respect and did everything they said they could do. Very helpful over the phone and notified me of every change that was taking place, kept me informed at all times. I highly suggest using them if you are in any debt problems. You will not be let down.
Reviewed Aug. 23, 2017
Although the experience and customer service was wonderful. I would only recommend that your customers are very clear on receiving the 1099C for settled debt. After accepting the settlement loan option to clear our debt faster we did incur a $8200 debt to the IRS, which @ $125/mo will take some time to pay off. I still would recommend a friend but would advise them to weigh their options. Stay with the program or enter into the C+ loan option depending on their money situation. Either way they may receive a 1099C but 1 or 2 a year vs 7 all at once could be a deal breaker. Thank you for your service.
Reviewed Aug. 23, 2017
I Prayed To GOD that he would answer my prayer and help me out of a difficult financial situation. He did just that. He sent me to Freedom Debt Relief. The Staff is friendly and can relate to the problem of serious debt. I was in my early 50's and starting to panic how could I pay off all this debt in hopes to retire. In less than 3 years They negotiated settlements and the money I gave them paid off all those bills that a was a slave to. I give all the Glory to my Lord and Thank Freedom Debt Relief for doing such a wonderful service.
Reviewed Aug. 23, 2017
I had a great experience with Freedom, the process was smooth, the personnel very knowledgeable and kind. During those years I never experienced problems or worries, since they got me the best arrangement possible. Every time an agreement was to be done I was notified and consulted in a very easy way of communication. Thank you to all.
Reviewed Aug. 23, 2017
Very happy with the experience although when I told them my last account had been paid and to stop my withdrawals, they did continue for a bit and I did not get all my money returned from the time I told them to stop, until the time they actually did stop.
Reviewed Aug. 23, 2017
I would very happy with the person that I first had contact with, Rachel **, and would recommend her to my friends that would take this route. She explained everything to me and whenever I called she was very prompt in responding.
Reviewed Aug. 23, 2017
The program help me reduce my debt and improve my credit score. The program should add a feature allowing a participant during the four (4) years to be able to suspend participation for up to 60 days if there is an emergency.
Reviewed Aug. 23, 2017
I am very pleased with the service I was provided. The Debt I had was negotiated with my creditors to cut it to less than half. The staff that I worked with was great. Friendly and very helpful. Nonjudgmental. I will have to say if you're feeling like you're drowning and can't see a way out call Freedom Debt Relief. I'm glad I did.
Reviewed Aug. 23, 2017
I was awed the way you work. You took care of everything. I had no worries. If I got something I didn't understand your people help me understand it and took over. This is a good program for everyone. Was great to have someone in my corner. Thanks for you help.
Reviewed Aug. 23, 2017
I was a little hesitant to put all my bills in one place, but they helped explain the process, answered all my questions and made me feel more confident to move forward. Now debt free and good credit score! Thanks for making this simple and painless.
Hello Melody,
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
The debt relief process was very simple and did put my mind at ease. There was one company that I had to call and contact myself to settle the debt. The downfall of my experience was going in with an over 700 credit score, and once they recommended getting a loan to settle the debt faster, I was given an APR based on a 500 credit score and very dissatisfied that I would have paid less in actual debt but more in actual interest considering the average interest rate on most cards were 10-15%. I was in a loan at 29-32%. I feel you should run the credit before the process starts to get an interest rate for the loan, not afterwards. I felt trapped, and forced to take the bad interest rate to keep my credit score from dropping anymore. I'm thankful to be debt free, but disappointed with how I felt taken advantage off.
Reviewed Aug. 23, 2017
The only thing I disliked was the fact my credit score tanked. It has taken me awhile to raise it and it has been a pinch for a few months. Other than that, they fulfilled my obligations and I was debt free within several months.
Reviewed Aug. 23, 2017
Having never been in debt before (and not liking the helpless feeling about the situation) I have been relieved to have an organization that is so helpful and dependable. It has been difficult each month to make ends meet, but the PROCESS has been smooth. Even my request for one month of no payment was readily granted. Now I am hoping to pay off the entire remainder of the loan in October. After the expected funds are deposited to my bank account in October, I will contact FDR and make final payment!!!
Reviewed Aug. 23, 2017
You help me get out of a debt that was made by another person by using my credit cards and bank accounts. I'm now rebuilding my life debt free. I would like to thank all who helped me. I hope that they can help others like they did me.
Reviewed Aug. 23, 2017
The service has been great. However I have been trying to contact customer service to reset my password and have not been able to get a hold of anyone. Can you please contact me as soon as possible. Thank you.
Reviewed Aug. 23, 2017
In the beginning, everyone couldn't have been nicer and were very helpful. After paying for six months, I started calling many times for a month. I was finally told they were having trouble with one creditor and maybe I should call them. I did and almost halved balance. In less than an hour they faxed Freedom authorization Agreement. Reps were not as friendly after this point. They had me with an exorbitant interest rate.
I have been paying on time $399/month for over two years and have almost four more years to go. Balance is very slowly going down - $225.72 toward interest and $173.28 toward balance. One rep said it would be paid off in four years. It will be closer to SIX Years. My balance is $12,675 and will not be paid in full until 9/25/2021. Half of that will be interest $6,477. I believe I would have been better off dealing with creditors personally. Not thrilled! In summary: They were your best friends in the beginning and at the finish were very curt and uninterested. Would not recommend Freedom Debt Relief to anyone. They were not honest with me at any point. There is no "Relief".
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
I have little time in the program, but I am very happy to have made this decision. All the advice has been correct and I am seeing good results, everything is clear and precise. Great customer service. Very professional and friendly. Good tools and resources.
Reviewed Aug. 23, 2017
I was out of work for three months due to knee surgery and did not have compensation and they helped me with all of my needs. Could not have did it without them. Very pleased. I was able to pay off bad debt and have a fresh start. Would recommend it to anyone who is looking for debt consolidation. They know what they are talking about and they really do save you money. Almost half on all my settlements. Thank you.
Reviewed Aug. 23, 2017
Overall I'm glad I took the steps to be debt free. However was promised that most accounts could be settled for 50% or lower when in fact it was more like 25% leaving me with a higher monthly payment than expected but my debt is my debt. I just wished they were a little more honest with what to expect.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
I am completely satisfied with Freedom Debt Relief and I would recommend to my friends and every person with excessive credit card bills due to bad luck and become unemployed and become helpless with no one to help and you feel like drowning in debt. Thanks to debt relief program.
Reviewed Aug. 23, 2017
So far, all is well and as promised. Will not know until a little further along if my credit rating gets better as discussed. It does seem to have gotten slightly better at this point. I will say that the stress I was experiencing when I started is tremendously lower.
Reviewed Aug. 23, 2017
I am grateful that I used Freedom Debt Relief to clear up my $25,000.00 of credit card debt. I am now Debt Free. It took 3 years but all is paid off and my Credit is on the way up again. Thank you for doing exactly what you said you could do. Very honest and trustworthy company.
Reviewed Aug. 23, 2017
New loan with lower rates. I had such a wonderful experience with the gal that helped me. She was on top of everything and made it a point to keep in contact with me during this process from start to finish. She was up front about all the questions I had and walked me through the process so that I understood everything clearly. THANK YOU SO MUCH!!!
Reviewed Aug. 23, 2017
You guys helped me out in a very tough situation. They handled my account with compassion and fairness. Every interaction was detailed and precise. I would absolutely refer someone in a similar situation to them. Thanks again for helping me get my life back.
Reviewed Aug. 23, 2017
I was told in June that a settlement was made with Barclays Bank. 900+ was paid on 30 June and the second/final payment 4 July. I checked the company dashboard which said it was paid but remained on the board. Concerned, I called and was reassured by a Gus that all was well. When my husband and I both got letters from Bank of America freezing his line of credit, they listed me owing Barclays. I called Freedom Debt Relief and was reassured all was taken care of. When I got a FINAL notice from Barclays I called and sent the info to Freedom.
21 August I called and found out FDR had not paid Barclays, though they listed it on my dashboard. 22 August I received 2 letters from FDR. 1) Stated they lost the settlement because they could not figure out how to pay Barclays followed by 2) that stated they could not find any information regarding any settlement. Incompetence compounded has totally betrayed and misled me. I hold FDR totally responsible for the damages sustained by their employee incompetence and lack of supervision.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Though I had to remind you that I had signed up for a 40 month program and you tried to convince me that I should continue to pay beyond the contracted period, which I refused to do, you did eventually resolve the issues. I would recommend your services to others, but would caution them to do the same.
Reviewed Aug. 23, 2017
I was hesitant at first, choosing someone online for my credit problems. After talking to you and reviewing your plan, I decided I had made the right choice. You got the job done quickly and communicated every step of the way... Thank you.
Reviewed Aug. 23, 2017
When I made the first call, I felt desperate. The gentleman that took my call was very understanding, helpful, and answered all my questions. When I asked if I could think about all the information he gave me, he made me feel that It was o.k. to think about it, didn't try to rush me into anything. I will forever be grateful that I was smart enough to accept the help you offered.
Reviewed Aug. 23, 2017
I was very satisfied with their help. They helped me by dealing with the creditors and worked a plan to resolve the debt problem in little time. They eliminated one creditor at a time some faster than others. I'm very grateful for all the hard work to meet my needs and get me debt free.
Reviewed Aug. 23, 2017
They were fair and honest with me and I would have never gotten out of debt without their assistance. Great experience and I would recommend them to my friends and family. I wished you all handle personal loans and auto and truck payments. Thank you.
Reviewed Aug. 23, 2017
I had several credit cards totaling around $15,000. I paid on time every month. When I got finished paying, I had no money so I used my cards again. I was just spinning my wheels. I would never get them paid off. Being a senior I knew I would die and still be in debt. I contacted Freedom Debt Relief. They contacted my creditors and arranged settlements for me. I did not have to talk to any debt collectors. I am now working on rebuilding my credit. I am happy.
Reviewed Aug. 23, 2017
We begin our journey with Freedom Financial several years ago after accruing debt that we found increasingly harder to make minimum payments on. We researched and read reviews and finally decided Freedom Financial made sense for us. We are now virtually debt free and our credit scores have soared. Thank you Freedom Financial!
Reviewed Aug. 23, 2017
We were not very happy with our experience with Freedom Financial. I felt like we weren't told all the contra indications this would have towards our credit scores. When we signed up for program we weren't behind on anything and thought we were going to better ourselves, but we in turn hurt our credit. Yes we did pay things off sooner than we would have but a loan would have been much simpler for us. Just felt the program was not explained well at all and customer service was terrible! We had many heated phone calls with different customer service reps and everyone told you a different story! I would not recommend this program to anyone. This was just not a profitable decision for us at all and totally regret ever choosing this program.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
My wife and I found ourselves in a position where our debts far out-distanced our income. After researching over 100 companies that offer "debt relief", we settled on Freedom Debt Relief mainly because of the comments from others who had used their services. The customer responses seemed genuine and not canned or based on theatrics. Obviously, we made the right choice for our situation. All personnel associated with Freedom Debt Relief were understanding, patient, kind, and extremely professional... never judgmental or condescending in any way. Thank you Freedom Debt Relief!!
Reviewed Aug. 23, 2017
Freedom Debt Relief was quick acting to get my debt resolved. They were very knowledgeable about the system and very informative about all aspects of the system. The representatives that worked my case kept me informed about what was going on at all times.
Reviewed Aug. 23, 2017
This company is a scam. They continue to haunt me. Please take a loan rather than utilize this service as you will have terrible credit afterwards. They also took more than the amount owed out of my account. It took SEVERAL calls to get my money back.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
I can not thank everyone at Freedom Debt Relief for their courteous and professional service. I do not know what I would have done with you. I have already recommended your company to a friend and she is in the process of becoming debt free.
Reviewed Aug. 23, 2017
Freedom Debt Relief did just what they said that they were going to do. They negotiated settlements with my creditors and helped me pay my debts off sooner. I would not have been able to do that on my own.
Reviewed Aug. 23, 2017
Jennifer was very clear, sensitive to my needs and able to answer all my questions. What I liked the most was that she treated me with respect. She was prompt in responding to my follow up and offered support along the way.
Reviewed Aug. 23, 2017
At first, I would say I was not very happy with your company. I was upset in the way that the settling process was handled. While I was told not to take calls from the credit card companies and leave the bills go unpaid, it in turn tacked on more late fees and finance charges causing my debt to be even greater. At times when I called to check on this, I was told that there was no offer made until the credit card company sent a letter of turning it over to the collection. I do not feel this is the way to handle this issue. Those in debt are already stressing over the amount they owe and shouldn't have more debt added to it, which in turn, causes more debt and even lower credit scores. This needs to be rethought.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Thank you for your help when all else seemed to be no end. Again thanks for helping me and my family. Also a thanks to Primerica for introducing us to you as well. I will be letting my family and friends know about you guys. And let them know to let their friends as well.
Reviewed Aug. 23, 2017
They made it an easy process for debt relief and were helpful all the way through. I always received help when I called. Communication was superb. It was great to be able to let anyone calling know to speak with them so I didn't need to be hassled.
Reviewed Aug. 23, 2017
The process was easy and it relieved a lot of stress I was feeling. Very informative as each negotiated debt was approved and I could watch myself get closer to being debt free. I have always paid my debts, but owning our own business took on a whole new side of financing that we just could not keep up with and life got a little harder. The only downside was that there was no help or consultation provided to help you improve your credit scores. An explanation of what to do or how this process works or can be worked would have been helpful. I am still working on this part of the process, and I am finally getting good results. Freedom did help me be free!
Reviewed Aug. 23, 2017
I was lied to from the start of the program about just about everything. I did everything I was told to do and all it did was get me several summons from creditors who were suing me because I stopped making payments like I was told. Then once I was in between a rock and a hard place I had no choice but to accept a very high rate loan to keep me from getting sued. Also I could end up paying more than my debt was in the first place in. I have made all my payments and will continue to do so unless I can find someone who will refinance the loan at a lower rate. This is not very likely because I can't even get a credit card because of my experience with Freedom. I was going to file a complaint with the BBB but knew it would not do any good anyway. So I will just keep paying my loan payment until I can be done with you forever. And no, I would not recommend Freedom to anyone.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Freedom Debt Relief helped me stay focused and did the work so I could pay off my debt. If not for them I would still be making payments. The customer service department was always very helpful with an issue I experienced. I have and would again recommend Freedom's service to friends and family.
Reviewed Aug. 23, 2017
Freedom Debt Relief was a lifesaver in that they interceded for us with credit card companies and helped to settle debts in a fraction of the time/cost. I'd recommend them for anyone who finds themselves in such a stressful situation!
Reviewed Aug. 23, 2017
Reshawn ** did an excellent job in helping us on planning for getting rid of our extensive debt problem, very knowledgeable, and very personable to deal with, great advise and really helped us to steer us in the correct direction to solve this issue.
Reviewed Aug. 23, 2017
I am extremely grateful that Freedom Debt Relief was there to bail me out of a devastating investment failure. The only reason I didn't rate 5 stars is that I still have one creditor showing a balance. I have contacted FDR twice with no resolution.
Reviewed Aug. 23, 2017
Freedom Debt Relief was exactly what I needed to help me with my finances weighing me down. I just wish I wouldn't have waited so long. The only negative issues I have had is with my payments. They are still fairly high and are nearly unaffordable at times, leaving me to feel that bankruptcy may have been a better solution.
Reviewed Aug. 23, 2017
I was very pleased with Freedom Debt Relief! Everyone was very professional and helped me with any questions any time I had them. I would recommend this company to anyone trying to pay off debt and not being able to do it on your own.
Reviewed Aug. 23, 2017
I was very very pleased with Freedom Financial. You made it possible for me to have peace of mind. And start fresh. I feel free. Thank you Freedom and I have recommended you to a lot! Thank you For lifting the burden off me. It was a joy not having to do much with my debt and today my credit is excellent.
Reviewed Aug. 23, 2017
Freedom Debt Relief was an absolute life saver for me! I was in a lot of debt with no end in sight, and the creditors seemed to be calling me 10-15 times every single day. It was depressing and the hole just kept getting deeper. FDR guided me through the entire process and helped me get to the point I am today... DEBT FREE!! I honestly don't know how I would have done it without them, and I will surely recommend them to anyone that feels like they have no way out of debt!!
Reviewed Aug. 23, 2017
I was extremely pleased with the service provided me. It has helped me tremendously. I have learned to live without credit cards. The staff was always very helpful and litigation attorneys were exceptional. I would DEFINITELY refer to a friend. This service changed my life... Saved me from years of debt.
Reviewed Aug. 23, 2017
All contacts were pleasant and helpful and motivated in helping me resolve my debt. The hardest part is the punch my credit score took. Then the temptation of credit cards once my debts were resolved. If only there was more warning to avoid the sharks after debts were paid. It's amazing how quickly they want you back... Even before credit scores head back up.
Reviewed Aug. 23, 2017
Great service. Able to take care of my debts for 20 months. Great customer service. Quick and easy to talk to. Highly recommended. Thank you so much. Stress-free. Quick and easy. Very positive customer care. Well mannered people. I didn't have to do anything.
Reviewed Aug. 23, 2017
I can't thank you guys enough. I was overwhelmed with so many bills after child support payments came through and was struggling just to afford a house for my child to come visit me. I love my kids and wasn't about to not be able to come home without a room to call their own. Thank you so much, I will always be in YOUR DEBT.
Reviewed Aug. 23, 2017
In fact this very week I sent info to a friend who may need services. I can personally vouch for the process. But it is a touchy subject and some people still try and do things their way. Good news I have stayed out of heavy debt. Only using a card such as Care Credit for root canals and crowns. No debt, no loaning, use Christian principles for money mgt. It can be done folks. Get on Board.
Reviewed Aug. 23, 2017
Always pleasant and kind. Never once had an issue. Very flexible and stand by their word! Highly recommend if somehow need their services! Had us down in debt in which seemed like no time. Very, very dependable and capable trained individuals with some human actual interest!
Reviewed Aug. 23, 2017
Touching base. Making phone calls. Clear about the prices that are charged. Wasn't sure about that. Making sure that the customer knows all the ratifications and responsibilities and the percentage that would be taken out at the end. More emails, personal calls, etcetera.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Freedom Debt Relief couldn't have been easier to work with. They kept me informed of my status with the client dashboard. They negotiated several fair resolutions for me. They even helped me when I had issues keeping up the monthly payments.
Reviewed Aug. 23, 2017
I am very pleased with Freedom Debt Relief. This has helped me very much. They made it easy for me to understand what I had to do, and easy for papers to be signed and filled out online, and even the ones I had to fax to them or mail. I would recommend this company and have to several people that has asked me about what I did with my payment problem.
Reviewed Aug. 23, 2017
It was so very nice knowing and believing there was someone willing and able to fight for me. Life happens, and I never intended to put myself in such a rough spot... But it happened. Freedom Financial made me feel protected, supported, and confident in myself... THANK YOU!
Reviewed Aug. 23, 2017
When I started with FDR, I felt like they were sincerely trying to help me get out of debt affordably and keep my credit score in decent shape. When you see the ENORMOUS amount of interest they are charging you, you know the affordability aspect of their altruism is a crock. On top of that, they don't tell you that any amount written off by cc companies becomes INCOME for you and must be reported and have taxes paid on the amount. Then you see that your credit score has gone from fair to nonexistent because they won't start negotiating with your creditors until you are 8 or 9 months behind on your payment. They don't tell you this when they tell you, "Okay, you're a part of the program and we will take care of things from here.” There really are no "good guys" anymore.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
When I began this process, I could see no light at the end of the tunnel. I was a slave to my debt and had no plan to resolve the enormous "normal" mounting expenses. FDR and Consol. Plus provided great resolutions and reasonable payments and timelines. My credit score is returning to the 750 mark after only a few years and so am nearly debt-free after nearly 29 years. Hooray!
Reviewed Aug. 23, 2017
When I called Freedom Debt Relief I had a lot of anxiety due to credit card debt and living paycheck to paycheck. As soon as my settlements started coming in all anxiety left me and a huge burden was lifted off my shoulders. I am so glad I took a step and called. I recommend them to anyone.
Reviewed Aug. 23, 2017
Lack of transparency and opportunist who rip people off in their desperate situation. Lack of flexibility and dealing with clients. I was very disappointed with the process and misinformation about the savings, payment etc. The whole process was not great.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
They helped me in a way. I thought I was drowning in debt. I can't thank you enough. It was a great experience. I would recommend them to everyone! Everyone was so helpful. I was worried at first but they eased my mind to where I understood everything.
Reviewed Aug. 23, 2017
Getting enrolled with Freedom Debt Relief was the best decision I have ever made in my life. I was overwhelmed with credit card debt, but with their help, and their ability to lower the total amount I owed to my creditors through negotiation, I am 100% debt free today. I would highly recommend this program to having difficulty getting on top of their debt but do not want to file bankruptcy.
Reviewed Aug. 23, 2017
Freedom was very helpful. They explained everything clearly and I knew exactly what to expect. They got my credit cards down to manageable levels. They let me know exactly how long it was going to take to pay them off. I have recommended them to friends.
Reviewed Aug. 23, 2017
The entire experience began with a knowledgeable advisor that took me by the hand and step by step guided me through the whole process. Things were explained to me in a way that made sense and in the end I really appreciated the patience that was had with me. Thank you, thank you!
Reviewed Aug. 23, 2017
I was very pleased with everybody that worked on my case. They knew what to do and what would happen. They help with all of the questions and got back with a answer very quickly. Very good experience all around and glad that it is over so I can start over.
Reviewed Aug. 23, 2017
We were able to reduce our debt and got lower payments. We did have to do some work with certain creditors. Some of the creditors would not work with a debt relief company so we had to call them ourselves. Overall we were generally satisfied with how it all played out.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Was very glad FDR could get the amount owed reduced as much as they did. The loan rate that was arranged I felt was excessive at 23% apx when a real bank's loan rate is 4%. in Indiana. Your customer service was not very helpful with refund of over payment and return of an additional payment after pay off was received.
Reviewed Aug. 23, 2017
I liked the way that Freedom Debt Relief handled everything. Very professional, and helpful, I am amazed how well it went, and how much money they saved me, they are an awesome crew. I would recommend them to anyone that's have a problem with credit problem.
Reviewed Aug. 23, 2017
To be honest, I didn't see any changes yet and although I started payment but my debts went from bad to worst now since I am getting to Freedom but I am still calls from the credit/loan issuers. I changed the # but still they manage to come through but I don't answer. The late fees mount a lot and I don't actually understand how this Freedom Debt Relief really works because when I joined at first they explain to me that they will pay all my debts and I will repay to Freedom. But after I called later they tell me a different story which means that I have to pay them. If Freedom don't do anything change then I will call lawyers indeed.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
I do not believe I could have paid this off on my own any quicker. I thank you for all your help. The payments made it possible for me to maintain my lifestyle and to keep up with other obligations that I needed to pay.
Reviewed Aug. 23, 2017
Prosper has been fair and efficient - Easy online apps - Excellent customer service and availability. Helped ensure needs were met and easy pay back terms. Received second loan at better rate after first loan paid off. Highly recommend Prosper for personal loan needs.
Reviewed Aug. 23, 2017
Joined FDR Oct 2014 with over $40,000 in credit card debt. FDR neg debt down almost 50% in repayment. One creditor I owed $20,000 and it - was neg down to $4000! Your credit will temp suffer but better than bankruptcy! Remember forgiven debt could be construed as income. Beware of IRS Form 1099-C... I am now credit card debt free!!
Reviewed Aug. 23, 2017
Your negotiating and settlements were awesome. I should of stuck to the $500.00 payments to the card people for the approximate $18,000 for about three years, and been done. Your loan to pay them off and pay $601 for five and a half years I'll be paying $40,000. That 24% interest is not nice. Shame on y'all. How can you sleep knowing you've that to me. How can you look yourself in the mirror in the morning and say we helped people?
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Appreciated services - polite and always ready to be helpful. It was convenient and easy to keep myself updated on the progress. I was impressed that the successful completion of the entire process was on time and I truly appreciate the results of your negotiations.
Reviewed Aug. 23, 2017
It was Almost painless... now all my debt is gone. Took several years but it worked. Everyone was helpful. The only part I had a problem with was when the credit card company forced me to settle with them and would not allow Freedom to do the Settling.
Reviewed Aug. 23, 2017
I have never tried to go into a Debt Management Plan, but because of my concern that I will not be able to tackle my obligation of several credit cards, I went out of my way to share it with a friend and he in turn referred me to Mr. John ** of Freedom Debt Relief. Just by the name of the Company, I knew that help was coming my way.
After understanding the mechanics of how to go about this program, I made a promise and also to John, that I would do everything to finish my responsibility at the very least possible time and I surely did. I was told that it would take 14 to 16 months to finish, but it took me only 10 months, because I was excited about the help that I was getting that I did not want to waste my time and money and wanted to prove to you guys that I can do it. Having fear of receiving calls from credit companies or threats was never a concern. Now that I know, I did it and it's very possible, I have referring Freedom Debt Relief to many of my friends. The guarantee and assurance of finishing your problem with your credit cards is definitely possible and we will all see that light at the end of the tunnel. To everyone in Freedom Financial, THANK YOU VERY MUCH.
Reviewed Aug. 23, 2017
I really was unfamiliar with Freedom Debt Relief when I signed up with them, but sure am glad I did. They did exactly what they promised to do and it feels so good to be out of debt. I admit it was a struggle on my part at times to be diligent and keep those monthly payments up, but when they'd call or email me a new settlement offer, it made it all worth while. They sure came through for me!!!
Reviewed Aug. 23, 2017
Freedom was a big help. I caught MRSA and had my leg amputated and they contacted my creditors and made the arrangements for payment. I was getting very frustrated about that time. I would recommend them to anyone who is like I was and not getting anything done. They eased my frustration and anxiety. Good job Freedom.
Reviewed Aug. 23, 2017
After a horrible car accident, and many medical bills, I was able to negotiate my debts with the help of Freedom Debt Relief. I am back to a 700+ credit rating and have built my credit back up and paid all my bills. I cannot thank you enough for the ease, and stress-free adjustment with your professionals.
Reviewed Aug. 23, 2017
I just started with Freedom Debt Relief and they are upfront and honest and are very thorough in what they do. You can even track your progress! Who else can say they do that? Just have so much faith and trust in that they will help me to be debt free in 48 months!
Reviewed Aug. 23, 2017
Overall I was impressed with the quality of service and professionalism. There were times when I thought things should have moved faster or didn't have as much communication, but in the end everything worked out and all debts were settled.
Reviewed Aug. 23, 2017
I felt so much relief after my first phone call and spoke to Brad. He was so understanding of the issues my wife and I were going through which made me feel at ease. I am so glad that I picked the phone and made that first call.
Reviewed Aug. 23, 2017
It was a great pleasure having great people to work with me on this journey in my life. I never doubted anything while these fantastic people helped me out so much. Thank each and everyone on my team for all of your help.
Reviewed Aug. 23, 2017
Everyone at FDR was very supportive and helpful along the way. They explained my options for debt relief, coached and encouraged through the process and were able to settle my debts for a fraction of the original amounts. This was a scary process, to get started with, because it harms your credit rating, and has tax implications, but I'm very satisfied with my settlement of debt.
Reviewed Aug. 23, 2017
Drowning in debt, just divorce and studying for my masters. After researching other company going to bank with no success, I contacted Freedom Debt Relief and did my phone interview on New Year's Eve ready to take on my debt. They answered all my question and put me at ease. They walk through every step throughout the process and have my debt erased in 1.5 years without filing for bankruptcy. They were very detailed and was always available. My credit score is good too! Thanks so much.
Reviewed Aug. 23, 2017
I signed up for this program and they were able to get my debt reduced. However, they then sold me on the idea of financing my remaining debt with them. I found out later that they were doing this under another name and charging me 21% interest. My credit score dropped for over a year which I expected. I didn't expect to transfer my debt from my credit cards to go from 12% to 21%. They talk about how much money I saved. I didn't save anything when you consider the additional 9% interest, the hit to my credit, and the fact that my payments are still over $400 per month. Due to the credit drop, I am not able to refinance the amount that I owe with an unsecured loan. I could refinance my house and pay additional closing cost. Who wins. Freedom Financial Wins every time.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Helpful, friendly. A little tough at first to get through the process, but once the settlements came in, things became easier. Friendly staff checking in with you through all steps of the process. Best of all, I am no longer a slave to my debt!
Reviewed Aug. 23, 2017
I would like to say that Freedom Debt Relief was amazing from the beginning to the end. They answered all my questions either by phone or email. Everyone that I spoke with was very professional and extremely helpful. I would highly recommend them to anyone.
Reviewed Aug. 23, 2017
Freedom Debt Relief proved to be the best move we have made in the past 20 years. They were very easy to Contact and to talk to about our situation. They set up a plan that was manageable and easy to follow. We are now on our way toward independent financial independence.
Reviewed Aug. 23, 2017
I want to thank you for providing peace of mind and helping me get a handle with my bills. The tools provided were very helpful for current and future use. You have no idea how worried we were thinking that we were going under and there was no way to get back on track. Keep up the good work!
Reviewed Aug. 23, 2017
Being with Freedom Debt Relief was a very positive experience. I was absolutely in panic mode when I noticed that two credit cards were practically maxed out. I was able to knock the balance completely down to the goal and I have learned a lesson!!! I will NEVER own another credit card!!! Thank you!
Reviewed Aug. 23, 2017
Freedom Financial helped me. I thought I couldn't be helped... Would highly recommend to anyone looking for a get-out-of-debt option. Would and have recommended to friends. If I or someone gets in over their head with debt I will highly recommend your service.
Reviewed Aug. 23, 2017
Freedom Financial helped me get through my financial hardship. I am thankful that Freedom Financial helped me get back on track and out of debt. I just want to thank all of the people who work for Freedom Financial. I could not be in the financial position I am in now without them.
Reviewed Aug. 23, 2017
I was skeptical about contacting a company to help me with my credit problem. I had numerous credit cards, and was only paying the minimum each month. The cards were already maxed out and before the next billing cycle, I would charge back any progress I had made with the minimum payment. I felt like I was spinning my wheels with no end in site. After contacting FREEDOM DEBT RELIEF, I knew I had made the right decision. The process was very simple. They explained each step and were available to help me if I had a question. They stopped most of the collection calls and told me exactly what to say if someone did call. In a few short weeks, all my debt was settled for less than the full amount. I couldn't be more pleased. I would recommend this service to everyone. My credit score was even back up to 700 again in no time.
Reviewed Aug. 23, 2017
Debt consolidation was recommended to me by my sister. I received all the information and answers to a list of questions I had before signing up. The staff was very courteous and patient with me taking time to answer all of my questions before getting enrolled. The computer enrollment was easy and staff was helpful in completion. They would call and check up and make sure you didn't have questions. It was nice not to write checks each month to pay off debt. Would recommend to others.
Reviewed Aug. 23, 2017
Initially this was a great experience because it got me out of danger immediately. However, I was promised that I would be able to refinance down the line but the refinance rates were more than what I was already paying. Consul plus a rip. However, I got out of the second loan because I upgraded my house and paid off this debt. Not a serious problem but I was not fully aware of things.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Your program is outstanding (5 - Star)!!!! I feel so blessed to have stumbled onto you. I don't remember the name of your "outstanding" cold call Rep that took her time and three separate days of answering my questions, before I agreed to enroll (please review of file). The (1 - star) is for the other members of your staff that wanted to cancel my contract and add $2000 to my account (3.5 yrs. into it) before they reviewed all the telephone recorded information available to them (again, please review my files). They treated me like I was wrong and they did not need to know the facts. Also when they did review the facts, they never apologized- they just said "We will correct it". Freedom Financial you saved my life. I now have a healthy saving account, planning to buy another home and most importantly I am credit smart now. Thank you!!!
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Awesome & pain & worry free. Setting this up was easy, I was worried & scared. They made the experience great, the money came out bi-weekly out of my paycheck & that was great, did not have to worry about it, have not even thought about getting any credit card debt, if Freedom did home improvement loans that would be awesome, my husband & I are looking into a home improvement loan, not refinance, we have a good VA loan with great rate, thanks for making my life stress free.
Reviewed Aug. 23, 2017
Very happy with the outcome except that the interest rate is so high, and we were not advised. We have been told we can refinance and get a lower rate after 6 months. If we had known it would be so high we would not have started the process. Come December we will know more.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
They kept me paying on last card until they had the whole amount, then said settled for six out of nine thousand, and credit card wanted it in two payments. So they took out 1200 each time service charge. Not aware of this before. Feel taken advantage of!
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
I knew exactly what the terms were. All the resources available were very helpful for me to manage my progress. Anytime I contacted a representative you felt that he/she was totally committed to my success. Excellent customer service! Highly recommended company!
Reviewed Aug. 23, 2017
Freedom Debt Relief worked with me to get 25,000 dollar debt reduced to about 2/3 of my debt. They worked with my debtors and got reduced amount I had to pay. I am very thankful I contacted them. I paid this debt off in 3 years instead of 15 to 20 years if I had been working with the credit card companies. I also paid extra whenever I got extra money. Freedom Debt I would recommend to anyone who is trying to get their credit score back up.
Reviewed Aug. 23, 2017
Your company and staff who worked with me did a great job. I was happy with the lowest monthly payments and also with monthly statements that was provided online. I do understand Chase and American Express did not work with your company with settlements. I was very happy with the refund from your company. I will recommend your company to my family and friends. Thank you so much and keep up with the great work.
Reviewed Aug. 23, 2017
Everyone was very nice and answered every question I asked them. They never made me feel bad about getting into money trouble. I would recommend them to anyone. They were always just a phone call away if I needed them.
Reviewed Aug. 23, 2017
Representatives are always friendly. They are very patient and helpful. They are mostly pretty knowledgeable for most questions. This is a really good program and it does help to relieve the stress from having heavy debts on my shoulder! I really appreciate the help from Freedom Debt Relief.
Reviewed Aug. 23, 2017
I was drowning in debt, pushing close to 40000. In debt. Had 11 credit cards which I couldn't use because they were always max out. Got a mailing from FDR and called the number. The best call I've ever made. The service was great, the people were very friendly, always answered my question promptly and professionally. Now I'm basically debt free and plan on staying that way.
Reviewed Aug. 23, 2017
Great service, they had me sleeping peacefully again! The service was fast and very professional. I was so please I referred my daughter! My debt was handle quickly, I am looking forward to the future and a fresh new start.
Reviewed Aug. 23, 2017
Excellent customer service. Explained everything to me. It was handled quickly. Thank god for them. My debts were resolved quickly and explained each step. Any questions they were very quick to answer. I would so recommend them to help anybody. I have learned by my experience.
Reviewed Aug. 23, 2017
My heavy debt was substantially reduced. I could not have been able to do it by myself let along pay for it. What took three years to be completely out of debt, would have been accomplished in several years. I highly recommend your services to friends and relatives.
Reviewed Aug. 23, 2017
I was very satisfied. They were honest in every way. They checked on me several times. When I called I was satisfied with the service. I would recommend them to anyone. You will not be sorry. They were always there to help.
Reviewed Aug. 23, 2017
This was the worst experience ever. No one was helpful. It cost more money to get out of debt with Freedom than just paying it off, but they don't tell you any of that up front. I will never recommend Freedom Financial and in fact will strong discourage people from using them.
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 23, 2017
Great company and they were very fair and honest! Definitely recommend! They were always there when I had a question and always sent me up to date statements. Everything was very easy to understand and read. They helped me get out of debt and understand my financial situation.
Reviewed Aug. 23, 2017
Freedom Debt Relief did a great job in helping me through the process of removing my debt. The staff was knowledgeable, patient and helpful. Towards the end of my contract I did have to keep in touch with Freedom to ensure accounts were being closed but mostly I am very happy and satisfied. Thank you!
Reviewed Aug. 22, 2017
The Freedom Debt Relief is an excellent organization! I am so grateful that I found FDR. They are assisting me toward becoming debt free. The personnel guided me through the process. I didn't know what I was going to do but they made me feel at ease. I am forever indebted to them.
Reviewed Aug. 22, 2017
Freedom Financial help me through a long process of finally getting back on my feet. They did a great job working with my credit card holders and negotiating a fair settlement. I would highly recommend working with Freedom Financial and their professional employees.
Reviewed Aug. 22, 2017
Michael was awesome, I felt so relieved once we spoke, I know he will be with me through this process. He walked me through it all. I feel relieved that I took this big step with you people. I will recommend to other people in this situation like myself.
Reviewed Aug. 22, 2017
Pat was amazing walking us through everything. Simple and effective. Recommended highly. Always available and willing to answer questions. The whole staff was easy to work with. So much better than bankruptcy. Would definitely have no reservations about recommending to a friend or family member.
Reviewed Aug. 22, 2017
Overall it was a very beneficial experience. We got rid of all the numerous bills and now just have 1. It was never explained to us that the forgiven debt is taxable income and is taxed. You need to inform people of this. It created a huge problem for us.
Reviewed Aug. 22, 2017
They got me out of a "no win" situation. I was always able to meet my minimum payments on time but never got anywhere. With Freedom Debt Relief, my bills were paid off quickly and I've since watched my credit score reach the 700's. Their customer service is excellent and also very understanding and friendly.
Reviewed Aug. 22, 2017
There were two things that left me a bit unsatisfied. One was that one of my creditors filed a law suit against me and I had to deal with it on my own while on the program. The instructions from Freedom Relief were not clear for me. The other thing was when I was offered a loan to pay off the debt all at once. It took 2 representatives for me to understand that when they say, "There is no prepayment penalty", they don't mean I have to pay the loan on my own, I can refinance with someone else and avoid high percentage rate.
Overall, I think I paid amount close to what I owned to my credit cards, but to Freedom Relief. Although the process took less time and was better organized. I would recommend Customer Service to pay closer attention to people they serve. Some of us weren't born in this country and don't know a lot of rules. Clearer explanation would be beneficial.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
I did get what I was promised, but it was at a premium rate. I had to negotiate with my creditors on most occasions, but most calls were initiated by FDR. I thought the tracking portion of the website was very helpful too. If the cost was a bit lower, it would have been worth it.
Reviewed Aug. 22, 2017
Freedom Debt Relief helped me to pay off my credit card debt in a shorter amount of time than I would have been able to do on my own by keeping me on a steady payment schedule and negotiating with collectors to lower my amounts owed.
Reviewed Aug. 22, 2017
Due to mismanagement of funds, I found myself floundering in a sea of debt. I was drowning in debt until Freedom Debt Relief threw me a life jacket that enabled me to reach the surface of financial solvency. Thank you, I am grateful for your help.
Reviewed Aug. 22, 2017
Monica was amazing and answered every question I would ever think of! She was made me feel very comfortable with the whole situation. She did not make me feel judged and was very welcoming! The only thing I would was different, is that I would like to work with her through the whole thing instead of until the first payment is done.
Reviewed Aug. 22, 2017
I am pleased of the way I have control to pay off this debt. The customer service has been very helpful for me to understand how the program works, and answered all my questions. I am happy that I have found this program, and I would recommend to a friend.
Reviewed Aug. 22, 2017
Everyone that assisted me in helping me achieve my goals were incredibly helpful. They made the process as easy on me as possible. They answered all my question. I am thankful for all their help and know that if anyone else is in the same boat as me they will benefit from using Freedom Debt Relief.
Reviewed Aug. 22, 2017
The process was easy from the very start and all people were able to answer every question I had. And even now I am updated on the entire process very timely. I know this has helped me out and if more people were aware of the experience they would apply.
Reviewed Aug. 22, 2017
Entered this program 3 years ago with $30,000 in debt. This summer, I am debt free and my credit is fully repaired. If you are struggling to make your payments, I encourage you to try Freedom Debt Relief. You will glad you did when it is all over.
Reviewed Aug. 22, 2017
My experience was long but worth it. It was just what I needed to get my finances back in order. Thanks for everything, you were all lifesavers. I would recommend your company to anyone that is interested in having someone help them through a tough spot.
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2017
When I first approached Freedom DR I was desperate in that I could not meet the minimum payments on my $30K+ credit card debt. So I was having to make hard choices each month as to which creditor got its minimum paid. After that was done I barely got by with enough to pay my mortgage and other living expenses. I was locked into paying one creditor against another, that was a downward spiral into despair.
Then Freedom came to my rescue. It was a long road, but I stuck to it, and one by one I saw each of those crippling debts resolved, and I was able to lead a normal life. A normal life included not having to worry about my credit card debt, and having my car loan paid off, and reserve cash in my bank account. Even better in another 12 months my mortgage will be paid off. All I can say is, using Freedom Debt Relief takes some patience, understanding, and discipline, but the reward at the end makes it all worthwhile. Thank you to all the folks at Freedom who saw me through this to the end.
Reviewed Aug. 22, 2017
Very friendly and competent. Was scared at the beginning but they made me feel good about what I was doing. I felt bad about shorting my creditors but at least I gave them something. Freedom helped me very quickly and with no problems. I would recommend Freedom to anyone.
Reviewed Aug. 22, 2017
Freedom Financial was a blessing for me. They took care of everything and made it so easy for me to regain control of my credit payments. Always friendly, professional assistance! Electronic withdrawal, so I would not miss a payment, and the benefits of being able to view my account online, explaining every transaction.
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