Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed May 29, 2019
After being lied to numerous time I am getting to the point where it is clear your company cares about one thing making money off of people who are struggling. I have been lied to so many times and when I catch you in a lie I call the company out on it. I keep getting the same response from this company and it is starting to get old and I am at the point of do I want to continue to allow you to make money off me.
We're terribly sorry to hear this, Mr. Savarese. We believe in always acting in our clients’ best interests. However, we also work constantly to improve how we communicate to our clients at every stage of their program. We would like an opportunity to speak with you directly regarding the concerns you're having. A team specialist will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed May 29, 2019
I have been with Freedom since September of 2018 and out of 24 claims they have resolved 6 and continue to resolve more each day, just wish I could pay more to the deposit lol so they could move faster on collections. I cannot believe the speed now in which they are notifying me of resolutions. Thank you all!
Congratulations on your progress, Troy! We're excited to hear your program is going smoothly and will continue to support you every step of the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
It is still too early to give a complete assessment, however, so far I am satisfied. I misunderstood certain things, and I don't like the idea that my credit score had to take a nose dive in order for things to work properly.
We appreciate you taking out the time, Ms. Mangum, to provide your feedback. We certainly understand if it may be too soon to speak of your experiences thus far. However, we are a bit concerned that you were unaware of the potential negative impact to your credit score. We would like an opportunity to discuss your concerns further and make certain you have a thorough understanding of our program and what to anticipate while enrolled with us. A team specialist will be reaching out to you shortly. Again, we appreciate your feedback. Thank you for choosing Freedom Debt Relief.
Reviewed May 29, 2019
So far, I'm satisfied with Freedom Debt Relief that has helped me eliminate my debts on better terms & sooner than I expected. I recommend them to help resolve your financial situation and control your financial distress. In less than 6 months they have negotiated 2 of my debts.
Congratulations on your phenomenal progress, Loretta! It's rewarding to hear that you're making great strides towards your debt-free journey. Should you have questions for us along the way, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
I will recommend this company for people that are having trouble on bringing down those credit card debts. I’m on the beginning of this program but hopefully it works out for the best. The sooner the better I would like for this debt to be tackled.
Thank you for your review, Juan. Freedom Debt Relief is thrilled to take control of your debt and we would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
Mike was totally professional and informative throughout the process. We evaluated other companies but because of Mike we choose you. He was totally professional and resonated on a timely basis. He is a credit to your company. He represents your interests. I look forward to working with you.
We're so thrilled to hear about your positive experience with Mike, John! We value your feedback and will be sure to pass along your kudos. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
I am 90 years old. I just trust what my daughter said and the company don’t hear or understand what is going on so I trust in God and wait on what they say. The monthly bill is good. I am on a fixed income so I love the amount. One was settled. I am glad. Waiting on the rest to follow suit.
Congratulations on your first settlement, Ethel! If you ever have any confusion or questions regarding your account don't hesitate to reach out to our client services. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
We are very happy with the results so far of our accounts. Couldn't have done it ourselves. We have told several people about this process and they want the same success that we have had. Thank you for all the help and we really appreciate it.
We're so grateful to hear about your positive experience, Rhonda! We're here for you every step of the way and support your decision to become debt-free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
I am fearful of a low credit score but they assure me it will go back up as I proceed. I have always had excellent credit so I need that assurance. I am seeing progress and I appreciate that they talk with me regularly and are always available.
Thank you so much for your honest feedback, Carol. The good news is rebuilding credit is far easier to do than get out of a sizable debt problem, which is why clients turn to us in spite of any credit score issues they may incur. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
I have had real good communications with FDR. They continue to keep me updated on my progress and are willing to answer any and all questions I may have. Have had nothing but good communications with the team. At times going through debt consolidation can be very nerve wracking but they continue to walk me through it and stick by my side. Always ready to give me advice.
Thank you for your kind feedback, Mary Jo. We are thrilled to hear how pleased you are with our service. It is absolutely our pleasure to guide you along your debt-free journey. Remember, you can view your account details at any time when logged on to your Client Dashboard at www.fdrclient.com. You can also chat with us live if you have any questions! Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed May 29, 2019
I’m happy with my results so far. I thought actually it took a little long to resolve my first debt. But I guess it didn’t the outcome was great. So far so good. I would definitely recommend people to Freedom Debt Relief.
We're pleased to hear that you've had a positive experience with your program thus far, Tonita! We're proud of the milestones you've reached! Keep up the great work and please don't hesitate to contact our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
I was very skeptical at first, but I am definitely happy that I join the program. I love how simple and straightforward the plan is. I finally feel that I will get out of this mess that I created. So happy that I'm on the right path.
Welcome to Freedom Debt Relief, Francisco! We are thrilled to have you aboard. It's understandable that you were a bit skeptical in the beginning. We appreciate you for trusting our process. As you make headway toward financial freedom, know that your Client Services team is available 7 days a week to address any questions or concerns that come up for you. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed May 29, 2019
If you are in a financial bind and you have no way out, then I would recommend Freedom Debt Relief. This is a way to solve your debts without hurting your creditors or yourself. So far I'm having a great experience with FDR.
Freedom Debt Relief is thrilled to support you along your journey to financial success, Grady! We're here for you every step of the way and will continue to help you become debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
I guess the way I can sum this up as I joined Freedom Debt consolidation in October 2018 they have helped me tremendously. You can call anytime and anyone you speak with is so agreeable and happy to help you. I’m not quite sure what this is about because I have nothing to do with consumer affairs but they are helping me with my debt and that’s all I really need and they’re very helpful and it gives me peace of mind.
We're happy to provide you the peace of mind you deserve, Donna! We will continue to support you throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 28, 2019
Great job in mangering my account. Well please with company. I will keep up with the activities that you all doing managing my account. Thanks. Great job. Please let me know or e-mailing me if you need to. I do have a issue on signing in on my dashboard. My password does not match and this will be the third time I have addressed this issues. Please let me know call or e-mail me. Thank you very much.
Thank you for your positive feedback, Ms. Williams. We are glad to hear you are overall pleased with our program. We are terribly sorry to hear of the challenges you're having in accessing your Client Dashboard. A team member will be more than happy to reach out to you to resolve the log in issue. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed May 28, 2019
So far FDR has settled 2 accounts with success. They keep me informed of progress on my accounts they are helping me with. If you have any problems with paying your bills I suggest giving them a try. This is the best way to get out of debt. Oh, and my credit scores are going up again. YEAH!!
We're proud of the success you've seen thus far, Pamela! We assure you that we will keep you informed of your progress and notify you any time you have a new settlement! Keep up the great work and please don't hesitate to contact us any time you have questions or need assistance. Our Client Services team can be reached at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 28, 2019
I have been enrolled in the program for 10 months, and have been able to reduced my debt in over USD $11K or more than 25% of my debt (including my top 2 credit card providers), their dashboard is very effective, efficient and easy to follow. The FDR members seem to be working 24/7 as I have been communicated of settlements even on weekends at evening hours. I now feel empowered and in control of my finances, which is a feeling that I was lacking before joining the program.
Congratulations on your phenomenal savings, Fernando! We're happy to help you get back on track financially and we're looking forward to your continued success within our program! If you have any questions for us about your account in the future, please don't hesitate to contact our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed May 28, 2019
Everything has gone so smoothly so far! They are on top of everything. I have no complaints so far. It's been fantastic! They have taken care of one case that has gone to court without me needing to be there.
We're pleased to hear that your program is running smoothly, Lynn! We're proud to be on your side to help guide you to the brighter financial future you deserve! If you have any questions for us regarding your program in the future, please don't hesitate to contact our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 28, 2019
Just the time was a little slower than I expected and the settlement could have been lower but other than that I was satisfy with the outcome and hopefully the other 3 settlement will go smoothly as the first one.
We thank you for your valuable feedback, Thomas. We're honored to partner with you and help you achieve your goal of a debt-free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 28, 2019
Everyone I’ve spoken with has been helpful, patient, kind and helped me not to feel like I’m skipping out on my responsibilities. This is a hard time for me and it helps to know FDR is in my corner and has my back!
We're so glad you have had a positive experience, Phyllis! We will be here for you every step of the way along your journey to financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 28, 2019
I reached out to you for one addition because somehow that creditor was missed. I've been on time with every payment to you every month, yet you couldn't even add one (small unintended left out account) without asking for half of that money upfront. So I called the legal company representing the creditor and they were willing to work with me...I'm just very disappointed in FDR.
We appreciate your feedback, Ms. Roberts, and understand the frustrations mentioned. When the opportunity presents itself to add an account to our program, we communicate this opportunity with our clients. If this was not done on your behalf, we sincerely apologize. We're glad to hear the legal firm was flexible enough to propose a resolution with you directly. However, we would like an opportunity to further address your concerns regarding your account with Freedom Debt Relief. A team specialist will reach out to you shortly, using the contact information we have on file. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed May 28, 2019
So far I am doing alright with FDR. I will be real happy when you start making progress with my creditors. I will be excited when I see that someone has been in touch with my creditors and things are going smoothly.
Thank you for taking the time to leave a review, Sloma! We look forward to giving you the peace of mind and achieving settlements on your accounts. We’re here to support you at every step of your debt-free journey, so should you have any questions you can reach out to our Client Services team at (800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 28, 2019
Thank you for being there to help us out and doing a great job of making our life better. I would tell everyone that needs help to call you. You all do a fantastic work. I was at a point in our life to claim bankruptcy but found your company and that was the right road to go!!!
(800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 28, 2019
Have had a great experience using Freedom Debt Relief. Been in a few months with 2 of 5 accounts settled. When I had questions I received answers in an expeditious manner. At first I had a lot of pressure on my shoulders, but with your help pressure has been lifted.
Congratulations on the settlements and your success thus far in the program, Pierre! We appreciate the feedback and are happy we have been able to relieve the pressure you were feeling. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 28, 2019
So far throughout this phase everyone I have spoken to has been very helpful in making sure I understand the process and what will happen next. I really appreciate the positive help and information that I have received to help me get out of debt. It was one of the best decisions I have made in a while and I truly appreciate the support.
Thank you for your thoughtful review, Carla! It’s rewarding to hear such great feedback about our Client Services team. We strive to make this process as easy for our clients as we can and we're happy to hear that it has been thus far! Client Services is available 7 days a week to answer any questions you may have. You can reach us at (800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 28, 2019
The young lady that help me through the process was very informative and help me very much to understand the process. I would recommend anyone that has debt problems to give you guy's a try. You made me feel like there is a light on the other side of the tunnel. Thank you.
Thank you for sharing your feedback, Emid. We appreciate your kind words about our staff. It is truly our pleasure to serve you as our client. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 28, 2019
Lauren was very informative with all my concerns about my account. The welcome packet is easy to read. The rates and pay back time is great for me. I would recommend to friends and family due to the excellent service your company has provided. Proud to be a welcomed customer. All services are greatly appreciated.
We appreciate your valuable feedback, Rodney, and it’s rewarding to hear this about Lauren as well as our Client Service team! We always welcome recommendations of our services to others in need and look forward to helping them as we will help you! We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions. Give them a call at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 28, 2019
So far I very happy with everything, Only I don’t like the accounts going up and up and they keep calling me. It is there that any way to let them know, that I on this program, that going to be a big help. Thankful.
Thank you for sharing your feedback, Abel. We look forward to resolving your debt and we assure you we are aware of any account changes during your program. Our team is confident you will be pleased with your savings. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 28, 2019
I love everything Freedom has done for me. But being sued over my American Express card I don't like. If you guys could have provided me this info that it could happen I would have not included the AMX card in the program. I have never been sued for anything now this. I hope it all goes well.
Thank you for sharing your experience, Gregory. We assure you our team understand how challenging it can be to deal with an aggressive creditor. Luckily, we have a plethora of experience dealing with this situation and our legal partner will work diligently to resolve this on your behalf. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 27, 2019
Freedom Debt Relief kept reaching out to me. I now have a plan and Freedom Debt Relief is handling all the negotiations with my creditors. Payment arrangements are being made and soon I will be debt free. Thank you Freedom!
Congratulations on your success thus far, Tobi! We're excited we can assist with your goals to become financially free. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 27, 2019
The service I received was very professional and helpful. I now have a sense of relief when it comes to my financial future. There is always someone available to answer my questions and or concerns. I recommend calling if you're struggling.
We appreciate your valuable feedback, Amber! Freedom Debt Relief strives to assist our clients in becoming debt free with as little stress as possible. It is wonderful to hear that we are able to assist you in giving you some relief! Please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 27, 2019
Working to get our credit back in good shape.. We had too many credit cards and we let them get out of control.. Needed help in combining and getting them paid off so our credit got back in good shape. Thank you.
Thank you for your thoughtful review, Pamela, and we appreciate you giving us the opportunity in assisting on your debt-free journey! We're here for you every step of the way to answer any questions you may have. You can reach our Client Services team at (800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 27, 2019
Great customer service when asking questions, very friendly employees. They explained subjects in a way I could understand. If I needed to add any more debts to the program, it was a good experience to work with them. I would recommend them to work with to help eliminate your debt.
Thank you for your wonderful review, Cathi, and we appreciate your feedback about our Client Services team! We strive to provide the best customer service and it's always rewarding to hear us live up to this. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 27, 2019
I wasn't able to pay my bills due to the income I received from the disability benefit. When I contacted the debt relief financial services, they were able to help reduce my debt to half of what I own to the bank. I am so grateful that I don't have to worry about receiving phone calls from the creditors. Thank you to the financial team.
Thank you for your thoughtful review, Yolette, and it’s rewarding to hear such great feedback about our Client Services team! We work hard to negotiate great settlements for you and we’re happy to hear that you’re pleased with your savings. Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 27, 2019
Freedom helped me settle all my debts with professionalism and efficiency. They gave me peace of mind. Since the first moment they have done exactly what they said they were going to do during the whole process. Four of my debts are clear paid, I am making payments on my last debt. I want to thank all the agents of Freedom that worked on my debts, for sure I will recommend you to my people whenever they need. Thank you all again.
Thank you for your review, Luis. Freedom Debt Relief is very happy to assist you in becoming debt free and we will continue to provide the utmost customer service. We are very proud of your accomplishments thus far, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 27, 2019
At this time it's too early to give an opinion on experience, so far so good. I have received late notices from Mercury credit card and I have not responded. I've been following your E-mails with the up-dates. I hope all is going well on your end. Thank you. George **
We appreciate your valuable feedback, George, and look forward to working hard to negotiate great settlements for you! Any notices you get from your creditors can be sent to support@freedomdebtrelief.com. If you have any questions, you can always reach out to our Client Services team at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 27, 2019
I am fully satisfied with all your services. Thank you so much to you all. I am very excited to know, when will be paid off all my creditors. Some creditors are keep on calling me to be paid at least minimum due.
Thank you for your thoughtful review, Madan, we are excited to be able to assist in your journey to financial freedom! We would love to help in dealing with these creditor calls, please reach out to our Client Services team at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 27, 2019
Currently I am in the beginning stages of the program but the enrollment and welcome process was very easy. My payment is affordable and I look forward to resolving my debt. I am eagerly awaiting settlement offers so we can officially begin paying down this debt.
Thank you for leaving the kind review, Naomi, we look forward to assisting you in resolving your debt and help you become debt free! Should you have any questions you can reach out to our Client Services team at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 27, 2019
The service is great. They answer all questions. They give you time for the next question. I would recommend this company to everyone of my friends. They are excellent in negotiating. I have really saved money. I hope I learned a lesson and will be a better person in the future. Thank You.
Thank you for your thoughtful review, Antoinette, and we appreciate that you would recommend our services to others! We look forward to assisting you resolve your debt to become financially free. Should you have any questions, our client Services team is available 7 days a week at (800)655-6303 or reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 27, 2019
Just got my first settlement and I’m very happy! The stress of debt is melting away. Freedom Debt Relief has helped me press the “reset” button on my finances! I don’t have to worry about interest piling up anymore or if I can cover a bill. Every time I call they are helpful, friendly and reassuring.
Congratulations on your first settlement, Jennifer! We look forward to your continued success and helping you achieve your goal of financial freedom. We'll be here every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 27, 2019
I have only been in the program for a few weeks but I already feel less stressed! Freedom Debt Relief has started me on my way to being debt free! Thanks so much! Daniel was so helpful and courteous and was very understanding of my situation! My husband and I have been through a few hard times in the past few years and the idea of no money after bills or not even being able to pay some bills was weighing heavily on me! Knowing in a few years or less that I will be free from debt is very comforting!
Thank you for your thoughtful review, Susan, it’s rewarding to hear such great feedback about our Client Services team! Freedom Debt Relief strives to assist our clients in becoming debt free with as little stress as possible and look forward to assisting you on this journey. Out Clients Services is available 7 days a week to answer any questions you might have. You can reach us at (800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 26, 2019
So far the experience has been excellent. Would recommend friends. The rep who helped me was knowledgeable and patient. He walked me through the process and what I could expect in the coming days, weeks and months. The process, so far, has been good!
Thank you for sharing your review, Diane. We are thrilled to hear of your positive experience thus far and we would greatly appreciate if you recommended our program to your friends and family. We are excited to see your success in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 26, 2019
Jake was very helpful and make me feel relieved The whole team seems to be working very hard to get me into a good place financially. I can finally rest and have peace of mind knowing that I am not alone in this process. Thank you!!
Thank you for sharing your review, Linda. We are very happy to assist you with your debt and we are thrilled to hear of your positive experience with Jake. We are confident you will be very successful soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 26, 2019
Just getting started. The experience and communication has been great so far. The reps that I have spoke with are great. They listen to any questions that you may have and get you answers. Yes I would recommend to a friend if they were in a similar situation as me with debt.
We appreciate your review, Fernando. Freedom Debt Relief has your best interest in mind and we will continue to answer any questions or concerns you have. Success is coming your way soon and we would greatly appreciate if you recommended our program to your friends and family! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 26, 2019
Everything went well.. I had no problem communicating, and did not have to wait long. I'm very satisfied with the service provided by your representative over the phone. I'm glad that I chose Freedom Debt Relief for this task. They have help me a lot.
(800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing
Freedom Debt Relief!
Reviewed May 26, 2019
Everyone was very helpful and wanted to do the best for us that they could. We appreciate the first service and advice from the ones we talked with. I know in times like this for people you can weigh on their minds what to do. Now it seems we can just relax a little and let your team do their thing. Thanks much. It’s nice if we have a question there’s ways to communicate with someone Right away. From the first phone call it was taken care of and now everything is set and seems to be rolling along well. Thanks again.
Hello James,
We appreciate your review. You definitely made the best decision when you chose to enroll in Freedom Debt Relief and we will continue to ease your mind while you become debt free. We wish you the best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 26, 2019
I told my Daughter about you and she called and within the same day she got approved. Very amazing people who are such great help. Thank you all for the help you have done for us Christine **. I have had the pleasure of speaking to a lot of your people and I have great respect for all of them. They are very caring people.
Thank you for sharing your thoughtful review, Christine. We appreciate your valuable feedback about our staff members and look forward to continuing to provide you wonderful service. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 26, 2019
The initial process was super easy and the ability to follow my account online is definitely going to help me get out of debt. I can now look forward to being debt free and getting my credit score back to where it should be.
Thank you for providing your feedback, Alice. We are so happy to be of assistance to you in resolving your debt. We look forward to providing you with excellent customer service during your program. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 26, 2019
Still working on the rest of them. Knocked two out, almost the third one, working on fourth one. Still have two to go. Can't wait to be debt free. Keep up the good work. Thank you Cindy and Alan **. Happy happy.
Thank you for sharing your feedback, Cindy. We are so happy to hear of your success with your settlements. Our negotiators look forward to resolving your remaining debt and graduating you from the program! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 26, 2019
We are committed to NOT missing a structured payment. However, unexpectedly, we have had some financial distress. I missed a full work week for example, and we had unexpected repair and health care bills. FDR has been wonderful in working with us and letting us adjust our debits to our savings account while carefully calculating to assure no payments were missed. Their ability to work with us this way has reduced stress and anxiety tremendously and I continue to be committed to this program and eventual graduation.
Thank you for sharing your detailed review, Donald. We understand that our clients have unique personal situations and will always try our absolute best to accommodate these situations. Our team thanks you for allowing us to be of service and looks forward to seeing you 100% debt-free! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you choosing Freedom Debt Relief!
Reviewed May 25, 2019
When I first enrolled I was apprehensive and nervous of this change. I was only just managing to make my payments on my debt and knew I was soon to go under. Now I'm watching my debt disappear. It's a wonderful feeling. Just a bit longer and I will be debt free! Thanks to Freedom Debt Relief.
(800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 25, 2019
There was a mix up in accounts and in social security numbers that was straightened out with only a couple of calls. The mix up was from all three parties combined and Freedom cleared it all up in only a couple of calls. Thank You.
Thank you for sharing your feedback, Melvin. We appreciate the valuable feedback about our Client Services team. We want to assure you we are dedicated to providing the best service possible. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 25, 2019
My question was answered professionally and quickly. Also I learn how I can check the status of my account with the different creditor, and how I can improve the process for being free debts person and live happier and consent of my responsibility.
(800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 25, 2019
Every time I called with questions or needed help. The people I talked were very helpful and understanding with the hard times I'm going through. They explained everything I could do and suggestions. When I get back on my feet. I'll get back with you and get things started again.
Thank you for providing your feedback, Shawn. We appreciate your dedication to resolving your debt with us and look forward to providing you world class customer service. We want to assure you we are there for you. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 25, 2019
Being sick, disabled and in debt is a hardship I would not wish on anyone. Having someone like Freedom Debt Relief to assist me with my financial hardship takes away a lot of worries and sleepless nights. Even though you may not like using a debt relief company, they are good to have when you need them.
Thank you for your thoughtful review, Jennifer, and we are happy that we are able to help you in this hard time! We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 25, 2019
I was nervous at first but with the help of your staff I was able to find the answers and help I needed. Would do it all over again now that I know more with their help and great help. Thanks for everything.
We appreciate your review, Bruce. It’s rewarding to hear such great feedback about our Client Services team. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 25, 2019
I'm just beginning my program with FDR and have been very impressed so far. I just got my first creditor call for a late payment this evening and I relayed all the info given to me regarding address and phone number. I should be getting more of these notices, now. I have made my first deposit in the account, so we are under way. As I see how things go I will be reporting more later. Hopefully it will all be as positive as expected.
We appreciate your valuable feedback, Kirby! We look forward to assist you on this journey to becoming debt free. Should you have any questions, our Client Services team is free 7 days a week at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 24, 2019
I am very glad I turned to Freedom Relief. They were all very personal and understanding. Very comfortable knowing our debts are being taken care in a good manner. Anything you didn’t understand I would call customer service and they always directed me to the right person.
Thank you for your thoughtful review, Kathleen, it's so wonderful to hear such great feedback about our Client Services team! We look forward to assist you on your journey to becoming financially free! If you have any questions, please reach out to our Client Services department at (800)655-6303 or reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 24, 2019
I am just in the beginning of this program, so far so good! I am a tad nervous, but I think with support and all everything will be ok! I hope this program works and gets me out of debt faster than if I did it by myself.
Thank you for taking the time to leave a review, Ali, and we will be here every step of this journey to become debt free! Our Client Service team is available 7 days a week at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 24, 2019
Settled first one. More to come. Can't be more pleased. Should have done this a long time ago. I would recommend to anyone not just a friend. Anytime I had to call the representatives were always extremely helpful with my concerns or questions.
Congratulations on your first settlement, Dennis, and we look forward to achieving more for you! We're grateful for your recommendation of our program to others and appreciate you allowing us to assist you in becoming debt free! Should you think of any questions, you can always reach out to our Client Services department at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 24, 2019
I called to confirm that I had properly approved the settlement made of one of my creditors. The person I spoke with fully understood my inquiry. That settlement was very important to me and therefore it was imperative that I did my part.
Thank you for leaving a review, Steven, and congratulations on your settlement! We're happy you reach out to make sure things are running smoothly. Should you have any questions, please reach out to our Client Services department or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 24, 2019
Very pleased so far with negotiations. Very sure I did the right thing by signing with them! I believe they work quickly to negotiate debt settlement. I would recommend this service to others. Haven’t had any lawsuits yet, but have the legal service if that happens.
We're so glad to hear you made the right decision, Jeanne! We will continue to provide support throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
So far, we have been very pleased with the assistance we have gotten from FDR in resolving our credit card debt. Finding ourselves drowning in debt with the cards and interest, it was a wonderful relief to find a way out with FDR's assistance. We established a plan with FDR, stuck to it, and now have a settlement agreed with the first of the two creditors. It will still take some time but we are looking forward to getting an agreement on the other debt, continuing to pay it out and getting a chance to then rebuild our credit.
We appreciate your valuable feedback, Lanny, and it’s rewarding to hear such great feedback about our Client Services team! Congratulations on the settlement that has been achieved and we’re happy to hear that you’re pleased with the program thus far! Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 24, 2019
Character field need to increase beyond 200. Because of this, please refer to my file or contact me. Current events have sealed the 1 star rating. In July 2017, I was NOT in collections. I was advised by FDR to leave this specific (but nameless here) creditor layout of the 6 accounts. Nov 2018, I was requested to provide a Hardship Financial statement for this creditor.
April 2019, I received, and forwarded a court summons to FDR. April 2019, I was requested AGAIN, to complete a Hardship Financial statement. Between issues w/ FDR, then Nat'l Lit (Melanie, Chelsey **, and Katrina **, I have been constantly reminded that if I'm not timely "... may result in NLLG not representing me." I have been timely with every request). Today, I verbally informed Nat'l Lit that the settlement papers they prepared were INCORRECT. I rceived a corrected version, still INCORRECT. Why do I have a summons? Why is there the badgering of timeliness? Where is the quality review? These 2 companies are 1 entity to me as the customer.
Reviewed May 24, 2019
So far everything is working smoothly. I am very pleased with the results to date. Unfortunately, I wish some of the debt could be resolved quicker. I am not sure how to resolved this since I cannot afford to have more money added to my account.
Thank you so much for your positive review, Jean! We will always negotiate with your creditors based on the funds available in your account. Don't hesitate to reach out to our Client Services department if you have any questions regarding your program, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
I spoke with an excellent representative of FDR; however, after FAXing a 25 page document and contacting the National Law Group because of the short time frame for getting information to them, I was told it would take 2 days before they would verify they received the FAX even though I have the proof sheet saying it went through. Tomorrow is the 2nd day and I'm hoping the money spent for them will cover me since they aren't responding in the time frame they say they will accept the FAX'd information.
Thank you for your feedback, Marianna. Please reach out to our Client Services department at (800)655-6303 so we can help you with this concern or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 24, 2019
This is a fantastic program. If you follow their guidance every step of the way things will begin to turn around for you in a very short time. Trust them and communicate with them and be open to their guidance. Yes, your credit will take a huge hit but then it will start to turn around. I can't say enough positive things the program and the counselors. Fantastic customer service.
Thank you for your thoughtful review, Susan, it’s rewarding to get such great feedback about the program and our Client Services team! We are grateful to be to help and see the program working for you on your journey to having financial freedom! We’re here to support you at every step of the way and should you have any questions, you can reach out to our Client Services department at (800)655-6303 or reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 24, 2019
Really just unhappy with the amount of 25% fee of total debt but employees talk really highly about how much the company is going to save you (the customer). Myself and probably every other customer is struggling with debt and it just seems like FDR is capitalizing on it.
We appreciate your valuable feedback, George. We do understand how our fees can seem high, so we ask our clients to compare them to the 100% of debt + interest % + any additional fees they could pay to creditors. This is one reason we offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. If you have any questions, please reach out to our Client Services department at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 24, 2019
I just started with Freedom Debt Relief and I already feel better. Last month I was working 75 hrs a week and still couldn't pay my bills on time. I heard from this company on the web and they help me not to make a bad decision. I was planning on filing bankruptcy. I'm not debt free yet but I think with freedom debt relief I will in 4 yrs.
Thank you for the very kind review, Refael, and we look forward to assisting you on your journey to becoming financially free! We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call or you can chat with us through your client dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 24, 2019
If you stick with the plan and go by the directions it's a great plan. I just had my first resolution to one of my debts. Don't panic and go off the plan. Yes, I will recommend this company to a friend.
Congratulations on your very first settlement, Shirley! We're thrilled to hear the program is working great for you. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
I had the best experience with this company! They were clear with expectations and successful in doing what they said they would do, and much quicker than I expected! They are also very understanding of changing conditions and were super flexible in working with me! I absolutely will recommend them to all who find themselves in these situations!
We're thrilled to hear about your amazing experience with our program, Valerie! We're always here for you along your journey towards a debt-free future. Should you have any questions don't hesitate to reach out to our Client Services department. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
I have been with FDR since my phone call Dec. 20, 2018. I am now experiencing my first settlement saving me 35% of what they brought the balance to after I turned it over to FDR. I am very excited about getting out of debt. I Thank God that this is happening. Freedom Debt Relief, you rock! Mary Ann
Congratulations on your first settlement, Mary! We're excited to see what the future hold for you and we are confident you will soon obtain financial freedom! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
I am pleased with the services they provide. They are always updating me on the progress of the settlement for the credit card in progress. I like that if I don't go to my dashboard, they text me to approve any of the payments. I spoke with one of the representatives a couple of weeks ago for a concern and he was really awesome, he made me feel at ease. I specially love the videos and learn a lot from them, it makes me have confidence and not to be worried all the time and taught me how to talk to collectors.
We're happy you find the videos on your dashboard helpful, Ednelyn. We're here for you every step of the way and will always reach out when we have important updates. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
FDR really seems to care about my situation and helping me resolve my financial issues. I greatly appreciate the peace of mind. The customer service is wonderful and the agents are always pleasant and helpful. They are very professional and have answered any and every question I've ever asked.
We're so happy to be your partner and bring you peace of mind, Lisa! Freedom Debt Relief is very glad to take control of your debt and we will continue to help you achieve financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
FDR... Is great!! They do all the work!! I thank them for being here. Have taken a big load off my mind and back. Would recommend the company, to anyone who needs debt help. Only took a little time for the process to begin. Hoping in a short while I'll be out of debt.
Thank you for sharing your positive experience with us, James. Freedom Debt Relief is thrilled to take control of your debt and we would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
Friendly and helpful when I called to ask about moving my date out 1 day for my monthly withdrawal. I have never had an issue when I call, the staff in general are always extremely helpful. It’s nice to know when I call I will be receiving a friendly and helpful interaction.
Thank you for sharing your feedback, Heidi. We take enormous pride in our world class Client Advocates. We assure you they will be there every step of the way, should you need anything- no matter big or small. They can be reached via phone. You can also utilize your Client Dashboard to monitor your program progress at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
Was pleased at the timeframe my first debt was resolved and with the total amount that we have to pay back. I'm excited for the next one to be resolved. I can finally feel the relief. I would definitely recommend this process to anyone who is struggling.
Thank you for your feedback, Dawn. It is wonderful to hear of your satisfaction with the negotiation process. Our team looks forward to providing you an excellent experience. Keep up the great work with your deposits and please let us know if you have questions or concerns. Our Client Services team can be reached via phone. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
I just found out that I have a small claims with Discover and I called Freedom and they said wait to be served and then call us!!! I was NEVER told I would have to appear in court for this! I'm very upset that it's taking this long that I may have to appear in court and need to be SERVED!!! Frustrating that takes so long!!!
Hello Kathryn,
We're so sorry about the trouble you have experienced with your Discover account. We would be happy to speak with you so that we are able to discuss the concerns that you are having and find a resolution. A member of our team will be reaching out to you.
Reviewed May 24, 2019
FDR always does a great job answering my questions and assisting me with my issues. They also answer the phone quickly so I’m not on hold for any length of time. These people are a real pleasure to work with.
We're always happy to help you, Bob! Our top tier client Services team is in-house seven days a week to answer any questions you have along the way. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
It's the way to go. Feeling good about paying these debts off. It gives me a lot of relief and it takes the stress away. I can relax and know I am in good hands. I would advise anyone with large debts to go with Freedom Debt Relief. It's a great to go.
Thank you, James, for your remarkable feedback. We look forward to your continued success with Freedom Debt Relief! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
Everything with the first settlement has gone well very good on communication. I am pleased with the first settlement we have one more to go and am hoping everything goes well with that one as well. But as of now very pleased with your services. Thank you.
Justin, we're ecstatic to hear that you are satisfied with our services and have had an outstanding experience thus far! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
I have just enrolled so my exposure has been minimal but what/who I’ve dealt with has been wonderful. Very informative, empathetic and patient. They make sure you are comfortable with the decision you’ve made and will take as long as you need to understand. Great team!
Thank you so much, Linda, for your terrific feedback! Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. We're excited for you to begin this new journey and we wish you nothing but great success throughout your debt relief program! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
To pay what you owe less painful. They negotiate to fair your credit repair vastly as I progress thru program. It is the right way. Do not file bankrupt do (the program) it is the right way!!! I love Freedom Debt Relief. Best thing ever happen to my life. Have me a new life to live debt free and educated me to stay debt free.
Dear Karol,
It brings joy to our hearts to hear how satisfied you are with our company. We really appreciate the support you give to our company and we enjoy having you in the program and assisting you in becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
I am very happy with the dashboard and all the updates. This has been the Best decision I have made. FDR has been great this far. I am so glad I started this program to help get my debt down and relieve some stress, thanks.
Thank you for your positive feedback, Ms. Lewis. We're so glad to hear you are becoming familiar with using your Client Dashboard. This is a terrific resource to use when monitoring your progress along your Graduation Path. Please let us know how we can continue to support your debt-free journey! Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Reviewed May 24, 2019
I am new to the FDR program and so far pleased with the contacts I have made for information etc. I am still a bit apprehensive as it is a new concept for me as well. I look forward to progress to get my debts under control and documents and discussions so far give me encouragement. Thanks.
Thank you for providing your feedback, Paul. Our team looks forward to demonstrating our negotiating abilities and encourage you to come back and update your review once you have authorized your first structured settlement. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I have been very happy with the settlement offers that I have received. I'm on my way to being debt-free. So far, 3 out of 6 of my debts are in settlement. I am quite happy with Freedom Debt Relief. Halfway there, yay!!
Congratulations, Darlene, on how far you've come! You are certainly making headway toward financial freedom. We could not be any prouder of the hard work and dedication you've displayed while in our program. Remember to log on to your Client Dashboard at www.fdrclient.com to monitor the amazing progress you're making. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed May 23, 2019
Customer Service and other supportive staff are professional, responsive to my inquiries, needs and concerns. I feel that my present situation is being dealt with the utmost concern and effort. My experience has been positive and I recommend this program.
This is great to hear, Marcia. Freedom Debt Relief has your best interest in mind and we will continue to provide world-class customer service. Our company's business model is based on care, for both our clients and employees. We are looking forward to seeing you debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I need to be able to add a debtor to my account. I am, however unable to log in. No time left today so will try again tomorrow. Overall I am extremely pleased thus far with all my dealings with FDR.
Thank you for your feedback, Richard. We're sorry to hear you are having problems logging into your dashboard. Please reach out to our Client Services department for further assistance. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Mike was very informative with regard to providing an update about my account. I called for a completely different matter and he went above my expectations in helping resolve all issues. I am very pleased with his level of service.
Thank you for the amazing feedback, Sydney. It's always rewarding to hear clients share the terrific experience they had when speaking with Client Services. We'll be sure to pass on the kudos for a job well done! We ask that you continue to contact our Client Services team as other questions come up along the way. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
After checking with BBB I called and got every question answered to proceed with this company. They have adequate resources to get your concerns met and understand. Online or on the phone they are patient, and eager to help with any concern or questions to better understand the process to debt free resolution. I would highly recommend anyone needing their services to be confident they know how to help and assist you in debt free resolution.
Dear Barbara,
We cannot thank you enough for your stunning review and rating! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I am very please with my experience. So far, everything has gone exactly as planned. The customer service is great! Everybody was very friendly but also very professional and I know they love being to help people get back their lives. Great job.
Dear Kathleen,
We are pleased to receive such positive and uplifting feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I had called to see if I could postpone a payment because of my mother in-law's death and we needed to help with some financial aspects of that. She was so helpful and was respectful of this situation. She was able to verify it would not jeopardize my negotiated settlements. So she was able to help my family and I get through a terrible time without one more worry.
Thank you, Cris, for your kind review! We are sorry to hear about your loss, however, we're glad that we have been able to provide some assistance and relief in the financial aspect of your situation. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Updated on 12/16/2020: Very professional and can connect to representatives thru email, text, or phone. Like how they update immediately with contacting all aspects to confirm settlement. Appreciate the Team you have there. Thank you. Thank you. Thank you. Kristine **
Original Review: First time with my 1st Settlement. Needed instructions about this. If it’s a good Settlement? Does the money come from my personal acct, or FDR account? How long for payoff with Settlement. Any other Settlements upcoming. Very excited to have the guidance of FDR, never had done this before.
Hello Kristine,
Great questions and we would be more than happy to answer them for you. Our Client Services department is available 7 days a week and can be reached if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I had my bank account cleared out and I was able to wait until next month to make my payment. The person I talked to was able to change my account so that I would not have to make this months payment. I appreciate everything she did.
Loretia, we strive to fulfill our clients request in a timely manner and we couldn't be any happier than proceed with your request. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Hello I enroll in this program in January 2019 and they just did the first negotiation in May 2019. I am happy with the company. They are doing the best they can to help me out with my debt. Couple more like this and I should be debt free.
Hello Tania,
It makes us so happy to hear that you are pleased with our services! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I found from the first phone call I felt better as the call went on. I didn't have to do anything getting my bills together. The person I was talking to had everything. That made it so easy. I was very stressed about my financial situation. By the time we hung up I had a monthly payment I can afford. I felt a weight lifted of my shoulders. I am very happy I decided to do this.
Dear Wendy,
We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Very thorough and helpful from the start!!! I was skeptical at first however they have done exactly what they said would and have given us some relief from stress about bills/finances. We look forward to an improved and more secure financial future...
Thank you, Marc, for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
The information I received was accurate and very helpful. I would recommend it to others that need help with their debts. I also like that I am updated frequently. The client dashboard is great too and easy to use.
Thank you, Kristen, for taking time from your day to review us! We're so pleased to hear about your fantastic experience thus far! Great job of logging into your client dashboard. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
They have already resolved one of my debts and is working on more. They keep me informed as to what is going on. I’m not real happy with their web site though. Too many screens to look for to find what you want to see.
Thank you, Kathie, for your helpful feedback! We're sorry for the trouble you have experienced with the client dashboard. Our Client Services department would be more than happy to walk you through and guide you on how to view it better and make it easier for you. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I was struggling with my credit cards, my sister introduced me to Freedom Debt Relief, today I can proudly say that they have negotiated with these credit cards people and the results are great. Thank you FDR for you support, your constant emails, keeping me updated on my accounts now I can see improvements in my credit scores gradually increase, you guys have lessen my burdens of paying so much payments each month.
We're so grateful to hear about the success you have had with our program, Shernette! We will always reach out to you with important updates and we are confident you will soon obtain financial freedom! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
So far I'm happy. We will see how things go on with time. I changed my number it's **. Give me a call if you have any questions. Again I'm looking forward to seeing a great credit score down the line.
Hello Patrice,
We're thrilled to be able to assist you in becoming debt free! We ask that you communicate with our Client Services department if you've had any changes to your contact information. Our Client Services department is available 7 days of the week and can be reached at (800) 655-6303 or support@freedomdebtrelief.com.Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I feel I did a very beneficial thing for my credit future. Since my financial situation has changed and I no longer can make my credit obligations this is the best option for me. I like to thank Garrett **. He has been a great help setting me up with FDR.
Thank you, Mary, for taking time from your day to review us! We pride in assisting clients to a new financial freedom! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I would hire this person if I was in business. They cared about what I asked about and answer all questions. Wanted to be sure I had everything that I had a question about. They were fun to talk to seem to enjoy the conversation.
We value your feedback on the wonderful experience you had, Florence! We're always here for you if you ever need assistance with your program. Our Client Services department can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Thank you in trying to pay off my 3 high credit cards in only 4 years. I was paying $500. per Mo & that was only making the minimum payments on each of them. At this rate I would never get them pay off. Now I only Pay $276 per Mo and the whole balance will be pay off in full in 4 years. Thank you for helping me!
Hello Shirley,
We're so excited to be able to assist you with your debt. We just want our clients to see that there is a way out and becoming debt free is the way to go! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
The only issue I have is I have been trying to get you all to work on my Capital One account. I see it is negotiation but I felt it needed to be dealt with before the first two as it could possibly put my bank account with them in jeopardy.
Hello Wade,
We appreciate your review and understand your concerns. We encourage you to reach out to our Client Services department at (800) 655-6303 and one of our highly trained client advocates will be able to provide you assistance on your Capital One account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Beware of the fees FDR charges. They say it not in the small print but I didn't see it and/or recognize that if they save you less than 21% in settling a debt that you will end up paying more than you already owe. As you can see from image that is the case for me. Freedom Debt Relief does NOT adjust their fees based on what they "saved" you. Whatever debt you register it is a FLAT 21%. For example, look at the image from a recent settlement. I enrolled a $5,471.00 debt, the fees for that debt were $1,148.91, they "negotiated" a settlement of debt reduction to $4,333, which is a "savings" of $1,138.00. There was no savings when you add their fee to it. They negotiated what that creditor offered me to settle months ago and FDR tells you not to talk with the creditors and refer them to call FDR. There are certain creditors you are better off dealing with yourself. AMEX is one of them.
Also keep in mind that when they boast about cutting/settling your debt by 40%, 50%, 60% subtract 21% from that number as that is their fee. It just doesn't look as appealing to say 20%, 30%, or 40%... Be aware of which creditors do NOT truly negotiate with FDR or any other Dent relief company. If FDR wants to act like they want to HELP people they should adjust their fees when they CAN'T do a good enough job to get a debt reduced by more than their fees. More like they help themselves and you are just an afterthought. I believe this is a fair assessment of FDR. Nothing I stated is untrue. Bottom line is they are a for Profit company and don't care about their clients over profit.
Thank you so much for your honest feedback, Eric. We sincerely apologize for the negative experience you have had with our settlement fees. Please compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. To address the concerns mentioned, a team specialist will be reaching out to you using the contact information we have on file. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
Working with the staff has been a very positive experience for me. They have helped me with my financial goals. Very happy I made this decision to go with Freedom Debt Relief. I am very excited that I will be debt free in a few years than not at all.
Our team is here for you every step of the way, Silvia! We're proud to be by your side and help you achieve all of your financial goals. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Freedom Debt Relief has help me a lot in all this stressful process. My agent is kind and helpful, every time I call him or send him an email he answers in a reasonable amount of time and he makes sure I have all the answers I’m inquiring. All this process has been easier then I thought it would be. I definitely recommend.
Norma, we're so pleased to hear your wonderful experience thus far with our company! We look forward to continuing to assist you throughout your debt relief program! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
So far so good! Thank you for the help! How long will settled, charged off, and/or closed accounts stay on my credit report as negative credit? For instance, I’m set to complete this program in 2023. Will it take that long?
Thank you for your review, Michael, and we look forward to assisting in resolving your debt. There are many factors when settling and how creditors report to the credit bureaus. We would love to answer any questions you have. Please reach out to our Client Services department so we can answer your questions in further detail or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
On the whole I have been satisfied with this experience. However, I feel I should have been advised on the negative areas in working with this type of loan. I am waiting to improve my credit scores which have taken a big dip. Thank you.
Thank you so much for your honest feedback, Mary. Our Client Services department is always here for you if you have any questions or concerns about your program. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I'm very satisfied with my experience working with Freedom Debt Relief. I was overwhelmed with credit card payments, so I had to get the service, and opted for Freedom Debt Relief after reading a lot of reviews online. I had a good experience dealing with the consultant, and it was simple. He made it clear to understand and explained to me the length of time that I would have to pay with regards to taking care of all my debts. He was very friendly and was enthusiastic. We just had a friendly conversation. It was very memorable. They were also good about working on my payment plan. They took everything and explained to me how it all would work. It was good service and I would recommend them.
Thank you for your wonderful review, Denise and it's rewarding to hear such great feedback about our Client Services team! We're happy that you had such a great transition into the program and look forward to helping you on your journey of becoming debt free! If you have any questions, please reach out to our Client Services department or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
There are a lot of these programs out there. I have tried some in the past that did not live up to what they advertise. Freedom Debt Relief is the real deal. They have the resources and the personnel to make big settlements happen quickly. I recommend them to all my friends.
We appreciate your valuable feedback, Steven, and Congratulations on your success in the program thus far! We work hard to negotiate great settlements for you and we’re happy to hear that you’re pleased with your savings! Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling or you can chat with us through your client dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
They have been open and honest and have reduced my debt in half. I would recommend them to my family and friends. They have done more in the past few months in helping me pay off my credit cards so that I can raise my score.
We appreciate your valuable feedback, Janet, and thank you for the recommendation of our services to your family and friends! We strive to negotiate great settlements for you and we’re happy to hear that you’re pleased with your savings! Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
My family and I have always felt the sincerity from whomever speaks to us. We need some help... you want to deliver that help. We have questions... you spend as much time as needed. An actual friend would do that. You don't judge. Thank you, for that. I only wish I had come to you sooner. Thanks, again.
We thank you for the very thoughtful review, Bernice, and it's rewarding to hear such great feedback about our Client Services team! We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call or contact them via email. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
The representative was very understanding and understand what I was going through. You cannot go wrong if you try Freedom Debt consolidation. They would help you get on track. They are really helping me get on track. You cannot go wrong. I am so grateful for the help from freedom debt consolidation.
Thank you for sharing your review, Tondar. Freedom Debt Relief is happy to assist you in becoming debt free and we are confident you have a very bright future ahead of you. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
I am very pleased with the way FDR is helping me with my debt in my time of need. They are so prompt in their responses to my questions. I feel secure with our relationship. I would definitely recommend them to a friend.
Thank you for your positive feedback, Martha. We also appreciate the fact that you would recommend our service to family and friends. It is rewarding to hear how pleased you are with our program. We ask that you continue to contact our knowledgeable advocates in Client Services anytime assistance is needed with your account. We're available 7 days a week to support your debt-free journey! Thank you for being the best part of Freedom Debt Relief!
Reviewed May 22, 2019
I'm pleased with what they are doing and hope that all will be OK from now on. They are doing a great job for me. I have told someone about them and hope that they can help them out also. Because I'm very pleased. Thanks.
We appreciate you recommending our service to others, Lois. Thank you for complimenting the service we've provided to you as well. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Easy company to work with and will answer all questions you may have. Lots of peace of mind once enrolled. Willing to work with you on getting payments set up. Can chat online with them if you don’t feel comfortable calling and asking questions.
Welcome to Freedom Debt Relief, Ms. Wainaina! We are thrilled to join you on your journey to becoming debt free. One of our top priorities when enrolling new clients is to provide them with peace of mind when it comes to their finances. We cannot thank you enough for sharing we were successfully able to do this for you as well. Also, great job being familiar with your Client Dashboard and knowing the benefits of utilizing this resource. Always feel free to reach out to your Client Services team with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed May 22, 2019
Seth ** was my primary contact when we decided to pursue help with our credit card debt. He has been professional and compassionate helping us with our issues. We would definitely recommend Freedom Debt Relief for anyone who needs help.
Welcome to Freedom Debt Relief, Jeannette! We are thrilled to have you aboard. Thank you for recognizing the terrific service provided by your debt consultant. We will be sure to pass on the kudos for a job well done! As your journey with us begins, please know our advocates in Client Services are also very dedicated to your success in our program. We are available 7 days a week and can be reached by calling or emailing. You can also choose to chat with us live when logged on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as your guide to a debt-free future!
Reviewed May 22, 2019
FDR has done the best they with limited monthly payments they had to negotiate with. Was than picked up with Consolidation Plus their loan company that was able to complete all open debts with a re-payment plan for me. My FDR contact was Mark ** and he explained everything clearly and in layman's terms to easily follow.
Reviewed May 22, 2019
My consultant Martin ** has given me such good advice and always is willing to help me out with my doubts. He is an excellent adviser. He is always receives me with such a positive way, with his patient and guidance, has been able to help me understand all the process. Love the program.
Thank you for sharing the amazing experience you had with Martin, Sylvia! We're glad to hear things are going well and will pass along your kudos. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
The young lady was very helpful and pleasant. I'm very happy, I can now get new glasses with extra pay. Thank you all. I have been very happy with all that Freedom Debt Relief has done for me. I am looking forward to getting last settlement with Payoff inc and getting the last of my debt repaid so can enjoy life again.
Congratulations on your success, Susan! We are confident you will soon obtain financial freedom, keep up the great work! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
I am so blessed that they are helping me get my financial hardships back on track. Everyone is so nice and helpful if you do your part they will do theirs. It is great not to be stressed out over finances. Thanks for all you do.
Thank you so much for your positive feedback, Sue! Freedom Debt Relief is thrilled to take control of your debt and help you get back on track for financial success. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
I would recommend FDR to a friend. They willing to help you any way they can and answer any questions you may have. They will explain what needs to be done and how they will do it for you. Your contact is very concerned and willing to help any way they can and you can call them with any questions or concerns you have.
This is great feedback, Kenneth. Freedom Debt Relief has your best interest in mind and we will continue to assist you through your completion. We are looking forward to your accomplishments in the near future. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
Updated on 5/14/2021: Yes, I am very satisfied with the program, hoping to stay with it and complete the debt relief program. My mother just completed the program and is very happy about it. My debt is going well and I hope I finish this program soon. Wish I could put more money into it but I have a budget on my funds. Thank you very much.
Original review: I think I am gonna like this program. Needed the help. I have been struggling with my bills for a long time, having no extra money to spend. Living from pay check to pay check. Could not have money to buy food and clothing sometimes. Hope this program helps me in a lot of ways.
Hello Herbert, we thank you for giving us the opportunity in assisting you in becoming debt free! We will always be here to answer any questions should you have any. You can reach out to our Client Services department or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Everything I was told on how my debt would be resolved have been true. Honest from the start of the process to now. No surprises. I am only contacted when things really need my attention which is good since I am driving the majority of the day. And if I have questions they are answered swiftly and directly when I get in contact with you guys. I hope this type of service continues.
Thank you for the feedback, John, and are grateful that we are able to provide our assistance our this journey to financial freedom! Should you think of any questions our Client Service department is available 7 days a week at (800)655-6303 or you can reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
I have had nothing but positive and polite service from representatives of FDR whenever I call to talk to someone. Also, the updates on my debt status keeps me up to date in tracking the progress FDR is making with my debtors. I am glad I found FDR to help me with my paying off my debts in a shorter period. Thank you, FDR.
Thank you for your feedback, Lillian. We are overjoyed to hear of your positive experience thus far with Freedom Debt Relief and we will continue to keep you updated with any new information on your account. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
The process is going very well. I am very satisfied with the program. I should be completed as I was advised it would be. I couldn't be happier with the program. I have been informed with all transactions for approval before submitted.
Thank you for your review, Charles. Freedom Debt Relief has your best interest in mind and we are confident you will continue to see fantastic results. Keep up the great work! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
Do not understand. When I try to generate statements it won’t let me. Cannot see where deposits being made and who been contacted. Several accounts says they have no record or mail from you. People are trying to settle and I’m telling them I’m working with you.
We're sorry you are having a difficult time with your dashboard. We would love to help you and see how we can get you the information you're requesting. Please reach out to our Client Services department so we can address these concerns with you.
Reviewed May 22, 2019
Everyone has been super helpful. I have less stress and am thankful for your services. Every time I call or ask a question they make me feel important and always help me not be so stressed. Everyone is very professional and caring.
We appreciate you taking the time to leave a review, Barbara. Freedom Debt Relief strives to assist our clients in becoming debt free with as little stress as possible and look forward to working for you on the road to having financial freedom! Our Client Services team is always available at (800)655-6303 should you have any questions or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
I would recommend a friend who needed help. Easy process. No problems with getting started or anything. Jack was amazing and answered all my questions quickly and efficiently with a very professional manner. Now just waiting to see how it all works out.
Thank you for the great feedback about Jack, Cynthia, and for being willing to recommend us to others who may need our help! We look forward to assisting you and should you have any more questions, you can reach out to our Client Services department at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Very friendly and well trained associates who will help you with all your questions and explained all about the debt relief program and easy to contact whenever you need to add or asked any question. I finished my application as soon as possible because Michelle was very helpful and kind to talked too. My Experience was absolutely great..
Thank you, Hubert, for leaving this wonderful feedback about Michelle and the great service you have received! We look forward to assisting you on this journey to becoming debt free. If you think of any further questions you can always reach out to our Client Services department. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Updated on 06/09/2021: I couldn't be more pleased they took my debt that was a worry and stressful and they have worked through the years with me to help straighten it out and I thank them so very much. It has been a relief for I was losing so much until I found Freedom Debt Relief. I would recommend this to my family members and to any one of my friends. If you haven't considered I would reconsider and give them a call.
Original Review: This is all new to me. It's a new experience so I'm kind of keeping it tight to my chest for right now but I do have some people that I am going to tell further on down the line. So far I'd like to thank everybody for helping me.
Welcome to Freedom Debt Relief, Mary! Thank you for placing your trust in our process and being so patient while we work to obtain the best settlements possible on your behalf. Please know our Client Services team is available 7 days a week to address any questions or concerns that come up along the way. Always feel free to reach out to us whenever assistance is needed with your account. You can also view your account details at anytime by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed May 22, 2019
Not please with the fact that my credit dropped from a 690 to less than 500. My credit cards with low balance were closed by the banks. Was not aware this would happen. All my other credit cards with good standing have also been affected. They lower my credit limit drastically. Can't wait to end with the program.
We're sorry for the impact the program has had on your credit score. Our program is designed to help people who are most focused on getting out of debt. Some good news is that rebuilding credit can be far easier to do than get out of a sizable debt problem. This is a factor for why clients turn to us in spite of any credit score issues they may incur.
Reviewed May 22, 2019
My experience so far has been a good one. I haven’t had to worry about anything. I've been able to pay off my debt and I haven’t had to worry about creditors calling me every day wanting their money. It’s been a relief.
We appreciate you leaving a review, Heather, and are glad we can assist with giving you this peace of mind! If you ever have questions, please reach out to our Client Services department via phone or email. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
I’ve only been in the program since February & they have already negotiated one debt for me. I am anxious to see more debt resolved & become debt free in the next two years. Their program really does work if you keep following their advice.
Congratulations on your success thus far, Linda, and we can't wait to continue to assist you on this journey to becoming debt free! If you think of any questions, you can always reach out to our Client Services department via phone or you can chat with us through your client dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Very helpful and informative. Can't wait to see my accounts being paid off in a way that I would never be able to do alone. Thank you for giving people a second chance and allowing me to look ahead without the constant worry of late payments.
Thank you, Marivel, for taking the time to leave a review! We look forward to assisting you in your goals in wanting financial freedom! Should you think of any questions, please reach out to our Client Services department at (800)655-6303 or reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Very nice and courteous service from the agent who helped me with my current situation of not being able to pay my original payment due to my financial status having to change because of my retirement from my job. I appreciate his understanding and help.
We're appreciate your kind feedback, Melva, and are happy we can help you through this difficult time! Our Client Services team is always available to answer any questions or give you update on your program. You can reach us at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Overall, everyone has been very nice and patient. They make a difficult experience easier, by keeping us informed. Communication is excellent, through each step, answering questions and concerns along the way. Would definitely recommend to anyone having debt problems to call “Freedom”.
Thank you for the kind review, William! We appreciate your recommendation of our program to ours in need of help and look forward you helping you achieve your goal. If you think of any further questions, please reach out to our Client Services department at (800)655-6303 or reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
I am very happy with the results of my experience with this company. I would recommend you to all of my family and friends. You have lifted a great weight off my shoulders. You are a professional company, always there when needed.
We appreciate your kind feedback, Ms. Dugan. Please know it is absolutely our pleasure to provide you with peace of mind regarding your finances. We also would like to thank you for recommending our service to other consumers. Many are not aware of the options available to them to relieve them of the strongholds of debt. Be sure to visit your Client Dashboard at www.fdrclient.com to view any important communications or updates we may have for you. Thank you for choosing Freedom Debt Relief as a guide to your brighter financial future!
Reviewed May 22, 2019
I've been with Freedom Debt Relief for about a year now and I'm so relieved about my current financial status. Regardless of my past credit cards debt, Freedom has gotten me on a manageable payment plan with a future plan insight of finally being FREE from my existing debt. Thank you Freedom!!
It is absolutely our pleasure, Dana, to accompany you on your debt-free journey. We are so glad to hear how pleased you are with our negotiation efforts and the service we've provided. Remember, you can monitor your progress toward graduation by logging on to your Client Dashboard at www.fdrclient.com. You can also chat with us live should you have any questions. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Reviewed May 22, 2019
Everyone we spoke with and have worked with has been so kind and non-judgemental; this has been very much appreciated. There has been only one slight glitch: I have asked that my monthly payment always be deducted on the 22nd of the month. Sometimes it is deducted on the 21st instead, which can cause me to be charged an extra derby my bank. The money is always available on the 22nd. Please go back to that date. The amount that goes to my FDR account is difficult enough to pay.
Thank you for your feedback, Ms. Kravitz. We are very glad to hear how pleased you are with our level of customer service. We also would like an opportunity to address your concerns regarding the scheduled draft date. A team specialist will be reaching out to you shortly in an attempt to resolve your concern. Thank you for bringing this matter to our attention and thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
I have been helped a great deal with the service they provide and am happy with all they do except fo the continued email asking me about signing up other debts they found. I have called twice letting them know I don’t want to add any other debts and they have told me they would make sure I didn’t get that email anymore and I just got another one. I really wish they would fix this and they would have 5 stars instead of 4.
Thank you for your feedback, Mr. Edgar. We're glad to hear you are pleased, overall, with the service we've provided. However, we are disappointed to learn of the mishap regarding the account notifications. We will be sure to research this matter and disable any future alerts about enrolling additional balances. Thank you for bringing this to our attention! Please continue to reach out to our Client Services team regarding any other questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief as a guide to a brighter financial future!
Reviewed May 22, 2019
Good rapid response to my requests; responded to all feedback and requests (positive or negative). FDR is the way to go! I have used FDR for six months the service and customer service was outstanding. They treat me as if you are their only individual in which they have many. I have recommended them to a few other friends of mind. Very pleased. Thank for the 1st settlement; keep up the good work.
Congratulations on your first settlement with us, Arthur! We are very glad to hear how pleased you are with our service. We also appreciate you for recommending our service to others. Remember, our Client Services team is available 7 days a week to address any questions or concerns about your program. Thank you for choosing Freedom Debt Relief. Here's to your brighter financial future!
Reviewed May 21, 2019
I am still getting calls from creditors even after telling them I have joined with Freedom Debt Relief and I feel I am getting worse in debt because nothing is being done with the debt I have and the interest rates and late fees are making it harder for me to see any light at the end of the tunnel - even in the short time I have been with you, I feel only one creditor has been contacted. I gave all my info and I was under the impression that I just keep depositing money and all will be settled. I am just not real impressed with the outcome thus far. Please contact Synchrony bank - they call me all the time even after I tell them I am trying and that I have signed with your company.
Greetings Debbie,
We apologize for the inconvenience regarding the excessive creditor contact you are experiencing. We do not want you to feel like you are alone in this process or especially to feel like you cannot get relief from being enrolled in the program. These creditors use this certain method to pressure our clients to answer so that they can get you to pay them directly. We would be more than happy to speak to you to further discuss a resolution to the problem you are experiencing. A member of our team will be reaching out to you. We appreciate your time.
Reviewed May 21, 2019
I would like to say the lady who helped me is extremely knowledgeable in her job. And she listened to each of my questions thoroughly, so she could give me absolute understanding. This is an important quality to me. Thank you for having her on your staff.
Thank you so much, Christie, for complimenting the service provided by one of our talented advocates in Client Services. We will be sure to pass on the kudos for a job well done! It is rewarding to hear the advocate took her time to clearly understand and address the concerns you had at the time. Excellent feedback! Please continue to reach out to our knowledgeable Client Services team with any other questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed May 21, 2019
That Freedom Debt Relief can be trusted because of their information sharing ability. And their great interest in their clients, to help them get out of debt. Their openness is highly commendable as far as I am concern. They work according to their commitment to their clients, and I think that's commendable also.
We appreciate the many compliments, Augustus, and are very glad to hear how pleased you are with our service. It is absolutely our pleasure to be a guide to brighter financial futures for our clients. We ask that you continue to contact us in Client Services with any questions that come up for you about your account. You can also view the details of your account at anytime by logging on to your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 21, 2019
I submitted the only documents that I have concerning our debt with Personify Financial. I need this creditor added as they continue to take their payment via EFT through our bank.. I do not receive a monthly statement which is why I completely neglected to mention them in the first place. This transaction was done completely online. I have sent you everything relative to the account that I have access to... I do not know what more I can provide you...please advise.
Hello Patricia, We're sorry that you are having a difficult time trying to add an account to the program. A member of our team will be reaching out shortly to see how we can further assist.
Reviewed May 21, 2019
The people at Freedom From Debt have always been respectful and helpful. They've kept me up to date and offered positive support throughout the process. I know they'll continue to do that. Whenever I called them with a problem or with a question they were always willing to help and prompt in doing so. From the beginning when I sent the first phone call and we set up my program via the phone, until they informed me of the settelement having been done, I've always felt that they had my best interest in mind. I would certainly recommend them to others with a problem like mine.
Thank you for your amazing feedback, James! Freedom Debt Relief is thrilled to take control of your debt and we would greatly appreciate if you recommended our program to anyone you see fit. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2019
Two settlements in less than 2 yrs. One more to go. Has been easy to make deposits in my dedicated account. Thankfully I will be out of debt soon. Would recommend to anyone wanting to get out of debt. Thank you so much.
Congratulations on your progress, Carol! We are confident financial success is coming your way, keep up the great work! Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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