Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 131 Reviews 25635 - 25835
    Verified purchase

    Reviewed Aug. 23, 2017

    I do not believe I could have paid this off on my own any quicker. I thank you for all your help. The payments made it possible for me to maintain my lifestyle and to keep up with other obligations that I needed to pay.

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    Verified purchase
    Customer Service

    Reviewed Aug. 23, 2017

    Prosper has been fair and efficient - Easy online apps - Excellent customer service and availability. Helped ensure needs were met and easy pay back terms. Received second loan at better rate after first loan paid off. Highly recommend Prosper for personal loan needs.

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    Verified purchase

    Reviewed Aug. 23, 2017

    Joined FDR Oct 2014 with over $40,000 in credit card debt. FDR neg debt down almost 50% in repayment. One creditor I owed $20,000 and it - was neg down to $4000! Your credit will temp suffer but better than bankruptcy! Remember forgiven debt could be construed as income. Beware of IRS Form 1099-C... I am now credit card debt free!!

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    Verified purchase
    Price

    Reviewed Aug. 23, 2017

    Your negotiating and settlements were awesome. I should of stuck to the $500.00 payments to the card people for the approximate $18,000 for about three years, and been done. Your loan to pay them off and pay $601 for five and a half years I'll be paying $40,000. That 24% interest is not nice. Shame on y'all. How can you sleep knowing you've that to me. How can you look yourself in the mirror in the morning and say we helped people?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed Aug. 23, 2017

    Appreciated services - polite and always ready to be helpful. It was convenient and easy to keep myself updated on the progress. I was impressed that the successful completion of the entire process was on time and I truly appreciate the results of your negotiations.

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    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    It was Almost painless... now all my debt is gone. Took several years but it worked. Everyone was helpful. The only part I had a problem with was when the credit card company forced me to settle with them and would not allow Freedom to do the Settling.

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    Verified purchase
    Customer Service

    Reviewed Aug. 23, 2017

    I have never tried to go into a Debt Management Plan, but because of my concern that I will not be able to tackle my obligation of several credit cards, I went out of my way to share it with a friend and he in turn referred me to Mr. John ** of Freedom Debt Relief. Just by the name of the Company, I knew that help was coming my way.

    After understanding the mechanics of how to go about this program, I made a promise and also to John, that I would do everything to finish my responsibility at the very least possible time and I surely did. I was told that it would take 14 to 16 months to finish, but it took me only 10 months, because I was excited about the help that I was getting that I did not want to waste my time and money and wanted to prove to you guys that I can do it. Having fear of receiving calls from credit companies or threats was never a concern. Now that I know, I did it and it's very possible, I have referring Freedom Debt Relief to many of my friends. The guarantee and assurance of finishing your problem with your credit cards is definitely possible and we will all see that light at the end of the tunnel. To everyone in Freedom Financial, THANK YOU VERY MUCH.

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    Verified purchase
    Customer Service

    Reviewed Aug. 23, 2017

    I really was unfamiliar with Freedom Debt Relief when I signed up with them, but sure am glad I did. They did exactly what they promised to do and it feels so good to be out of debt. I admit it was a struggle on my part at times to be diligent and keep those monthly payments up, but when they'd call or email me a new settlement offer, it made it all worth while. They sure came through for me!!!

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    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    Freedom was a big help. I caught MRSA and had my leg amputated and they contacted my creditors and made the arrangements for payment. I was getting very frustrated about that time. I would recommend them to anyone who is like I was and not getting anything done. They eased my frustration and anxiety. Good job Freedom.

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    Verified purchase

    Reviewed Aug. 23, 2017

    After a horrible car accident, and many medical bills, I was able to negotiate my debts with the help of Freedom Debt Relief. I am back to a 700+ credit rating and have built my credit back up and paid all my bills. I cannot thank you enough for the ease, and stress-free adjustment with your professionals.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I just started with Freedom Debt Relief and they are upfront and honest and are very thorough in what they do. You can even track your progress! Who else can say they do that? Just have so much faith and trust in that they will help me to be debt free in 48 months!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    Overall I was impressed with the quality of service and professionalism. There were times when I thought things should have moved faster or didn't have as much communication, but in the end everything worked out and all debts were settled.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I felt so much relief after my first phone call and spoke to Brad. He was so understanding of the issues my wife and I were going through which made me feel at ease. I am so glad that I picked the phone and made that first call.

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    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    It was a great pleasure having great people to work with me on this journey in my life. I never doubted anything while these fantastic people helped me out so much. Thank each and everyone on my team for all of your help.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 23, 2017

    Everyone at FDR was very supportive and helpful along the way. They explained my options for debt relief, coached and encouraged through the process and were able to settle my debts for a fraction of the original amounts. This was a scary process, to get started with, because it harms your credit rating, and has tax implications, but I'm very satisfied with my settlement of debt.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    Drowning in debt, just divorce and studying for my masters. After researching other company going to bank with no success, I contacted Freedom Debt Relief and did my phone interview on New Year's Eve ready to take on my debt. They answered all my question and put me at ease. They walk through every step throughout the process and have my debt erased in 1.5 years without filing for bankruptcy. They were very detailed and was always available. My credit score is good too! Thanks so much.

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    Verified purchase
    PriceProcess

    Reviewed Aug. 23, 2017

    I signed up for this program and they were able to get my debt reduced. However, they then sold me on the idea of financing my remaining debt with them. I found out later that they were doing this under another name and charging me 21% interest. My credit score dropped for over a year which I expected. I didn't expect to transfer my debt from my credit cards to go from 12% to 21%. They talk about how much money I saved. I didn't save anything when you consider the additional 9% interest, the hit to my credit, and the fact that my payments are still over $400 per month. Due to the credit drop, I am not able to refinance the amount that I owe with an unsecured loan. I could refinance my house and pay additional closing cost. Who wins. Freedom Financial Wins every time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed Aug. 23, 2017

    Helpful, friendly. A little tough at first to get through the process, but once the settlements came in, things became easier. Friendly staff checking in with you through all steps of the process. Best of all, I am no longer a slave to my debt!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I would like to say that Freedom Debt Relief was amazing from the beginning to the end. They answered all my questions either by phone or email. Everyone that I spoke with was very professional and extremely helpful. I would highly recommend them to anyone.

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    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    Freedom Debt Relief proved to be the best move we have made in the past 20 years. They were very easy to Contact and to talk to about our situation. They set up a plan that was manageable and easy to follow. We are now on our way toward independent financial independence.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I want to thank you for providing peace of mind and helping me get a handle with my bills. The tools provided were very helpful for current and future use. You have no idea how worried we were thinking that we were going under and there was no way to get back on track. Keep up the good work!

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    Verified purchase

    Reviewed Aug. 23, 2017

    Being with Freedom Debt Relief was a very positive experience. I was absolutely in panic mode when I noticed that two credit cards were practically maxed out. I was able to knock the balance completely down to the goal and I have learned a lesson!!! I will NEVER own another credit card!!! Thank you!

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    Verified purchase

    Reviewed Aug. 23, 2017

    Freedom Financial helped me. I thought I couldn't be helped... Would highly recommend to anyone looking for a get-out-of-debt option. Would and have recommended to friends. If I or someone gets in over their head with debt I will highly recommend your service.

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    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    Freedom Financial helped me get through my financial hardship. I am thankful that Freedom Financial helped me get back on track and out of debt. I just want to thank all of the people who work for Freedom Financial. I could not be in the financial position I am in now without them.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Aug. 23, 2017

    I was skeptical about contacting a company to help me with my credit problem. I had numerous credit cards, and was only paying the minimum each month. The cards were already maxed out and before the next billing cycle, I would charge back any progress I had made with the minimum payment. I felt like I was spinning my wheels with no end in site. After contacting FREEDOM DEBT RELIEF, I knew I had made the right decision. The process was very simple. They explained each step and were available to help me if I had a question. They stopped most of the collection calls and told me exactly what to say if someone did call. In a few short weeks, all my debt was settled for less than the full amount. I couldn't be more pleased. I would recommend this service to everyone. My credit score was even back up to 700 again in no time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Debt consolidation was recommended to me by my sister. I received all the information and answers to a list of questions I had before signing up. The staff was very courteous and patient with me taking time to answer all of my questions before getting enrolled. The computer enrollment was easy and staff was helpful in completion. They would call and check up and make sure you didn't have questions. It was nice not to write checks each month to pay off debt. Would recommend to others.

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    Verified purchase

    Reviewed Aug. 23, 2017

    Initially this was a great experience because it got me out of danger immediately. However, I was promised that I would be able to refinance down the line but the refinance rates were more than what I was already paying. Consul plus a rip. However, I got out of the second loan because I upgraded my house and paid off this debt. Not a serious problem but I was not fully aware of things.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    Your program is outstanding (5 - Star)!!!! I feel so blessed to have stumbled onto you. I don't remember the name of your "outstanding" cold call Rep that took her time and three separate days of answering my questions, before I agreed to enroll (please review of file). The (1 - star) is for the other members of your staff that wanted to cancel my contract and add $2000 to my account (3.5 yrs. into it) before they reviewed all the telephone recorded information available to them (again, please review my files). They treated me like I was wrong and they did not need to know the facts. Also when they did review the facts, they never apologized- they just said "We will correct it". Freedom Financial you saved my life. I now have a healthy saving account, planning to buy another home and most importantly I am credit smart now. Thank you!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 23, 2017

    Awesome & pain & worry free. Setting this up was easy, I was worried & scared. They made the experience great, the money came out bi-weekly out of my paycheck & that was great, did not have to worry about it, have not even thought about getting any credit card debt, if Freedom did home improvement loans that would be awesome, my husband & I are looking into a home improvement loan, not refinance, we have a good VA loan with great rate, thanks for making my life stress free.

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    Verified purchase
    PriceProcess

    Reviewed Aug. 23, 2017

    Very happy with the outcome except that the interest rate is so high, and we were not advised. We have been told we can refinance and get a lower rate after 6 months. If we had known it would be so high we would not have started the process. Come December we will know more.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 23, 2017

    They kept me paying on last card until they had the whole amount, then said settled for six out of nine thousand, and credit card wanted it in two payments. So they took out 1200 each time service charge. Not aware of this before. Feel taken advantage of!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I knew exactly what the terms were. All the resources available were very helpful for me to manage my progress. Anytime I contacted a representative you felt that he/she was totally committed to my success. Excellent customer service! Highly recommended company!

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    Verified purchase

    Reviewed Aug. 23, 2017

    Freedom Debt Relief worked with me to get 25,000 dollar debt reduced to about 2/3 of my debt. They worked with my debtors and got reduced amount I had to pay. I am very thankful I contacted them. I paid this debt off in 3 years instead of 15 to 20 years if I had been working with the credit card companies. I also paid extra whenever I got extra money. Freedom Debt I would recommend to anyone who is trying to get their credit score back up.

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    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    Your company and staff who worked with me did a great job. I was happy with the lowest monthly payments and also with monthly statements that was provided online. I do understand Chase and American Express did not work with your company with settlements. I was very happy with the refund from your company. I will recommend your company to my family and friends. Thank you so much and keep up with the great work.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Everyone was very nice and answered every question I asked them. They never made me feel bad about getting into money trouble. I would recommend them to anyone. They were always just a phone call away if I needed them.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 23, 2017

    Representatives are always friendly. They are very patient and helpful. They are mostly pretty knowledgeable for most questions. This is a really good program and it does help to relieve the stress from having heavy debts on my shoulder! I really appreciate the help from Freedom Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I was drowning in debt, pushing close to 40000. In debt. Had 11 credit cards which I couldn't use because they were always max out. Got a mailing from FDR and called the number. The best call I've ever made. The service was great, the people were very friendly, always answered my question promptly and professionally. Now I'm basically debt free and plan on staying that way.

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    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    Great service, they had me sleeping peacefully again! The service was fast and very professional. I was so please I referred my daughter! My debt was handle quickly, I am looking forward to the future and a fresh new start.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    Excellent customer service. Explained everything to me. It was handled quickly. Thank god for them. My debts were resolved quickly and explained each step. Any questions they were very quick to answer. I would so recommend them to help anybody. I have learned by my experience.

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    Verified purchase

    Reviewed Aug. 23, 2017

    My heavy debt was substantially reduced. I could not have been able to do it by myself let along pay for it. What took three years to be completely out of debt, would have been accomplished in several years. I highly recommend your services to friends and relatives.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I was very satisfied. They were honest in every way. They checked on me several times. When I called I was satisfied with the service. I would recommend them to anyone. You will not be sorry. They were always there to help.

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    Verified purchase
    PriceStaff

    Reviewed Aug. 23, 2017

    This was the worst experience ever. No one was helpful. It cost more money to get out of debt with Freedom than just paying it off, but they don't tell you any of that up front. I will never recommend Freedom Financial and in fact will strong discourage people from using them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed Aug. 23, 2017

    Great company and they were very fair and honest! Definitely recommend! They were always there when I had a question and always sent me up to date statements. Everything was very easy to understand and read. They helped me get out of debt and understand my financial situation.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 23, 2017

    Freedom Debt Relief did a great job in helping me through the process of removing my debt. The staff was knowledgeable, patient and helpful. Towards the end of my contract I did have to keep in touch with Freedom to ensure accounts were being closed but mostly I am very happy and satisfied. Thank you!

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    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    The Freedom Debt Relief is an excellent organization! I am so grateful that I found FDR. They are assisting me toward becoming debt free. The personnel guided me through the process. I didn't know what I was going to do but they made me feel at ease. I am forever indebted to them.

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Freedom Financial help me through a long process of finally getting back on my feet. They did a great job working with my credit card holders and negotiating a fair settlement. I would highly recommend working with Freedom Financial and their professional employees.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 22, 2017

    Michael was awesome, I felt so relieved once we spoke, I know he will be with me through this process. He walked me through it all. I feel relieved that I took this big step with you people. I will recommend to other people in this situation like myself.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Pat was amazing walking us through everything. Simple and effective. Recommended highly. Always available and willing to answer questions. The whole staff was easy to work with. So much better than bankruptcy. Would definitely have no reservations about recommending to a friend or family member.

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    Verified purchase

    Reviewed Aug. 22, 2017

    Overall it was a very beneficial experience. We got rid of all the numerous bills and now just have 1. It was never explained to us that the forgiven debt is taxable income and is taxed. You need to inform people of this. It created a huge problem for us.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    They got me out of a "no win" situation. I was always able to meet my minimum payments on time but never got anywhere. With Freedom Debt Relief, my bills were paid off quickly and I've since watched my credit score reach the 700's. Their customer service is excellent and also very understanding and friendly.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 22, 2017

    There were two things that left me a bit unsatisfied. One was that one of my creditors filed a law suit against me and I had to deal with it on my own while on the program. The instructions from Freedom Relief were not clear for me. The other thing was when I was offered a loan to pay off the debt all at once. It took 2 representatives for me to understand that when they say, "There is no prepayment penalty", they don't mean I have to pay the loan on my own, I can refinance with someone else and avoid high percentage rate.

    Overall, I think I paid amount close to what I owned to my credit cards, but to Freedom Relief. Although the process took less time and was better organized. I would recommend Customer Service to pay closer attention to people they serve. Some of us weren't born in this country and don't know a lot of rules. Clearer explanation would be beneficial.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 22, 2017

    I did get what I was promised, but it was at a premium rate. I had to negotiate with my creditors on most occasions, but most calls were initiated by FDR. I thought the tracking portion of the website was very helpful too. If the cost was a bit lower, it would have been worth it.

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    Verified purchase

    Reviewed Aug. 22, 2017

    Freedom Debt Relief helped me to pay off my credit card debt in a shorter amount of time than I would have been able to do on my own by keeping me on a steady payment schedule and negotiating with collectors to lower my amounts owed.

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    Verified purchase

    Reviewed Aug. 22, 2017

    Due to mismanagement of funds, I found myself floundering in a sea of debt. I was drowning in debt until Freedom Debt Relief threw me a life jacket that enabled me to reach the surface of financial solvency. Thank you, I am grateful for your help.

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Monica was amazing and answered every question I would ever think of! She was made me feel very comfortable with the whole situation. She did not make me feel judged and was very welcoming! The only thing I would was different, is that I would like to work with her through the whole thing instead of until the first payment is done.

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    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    I am pleased of the way I have control to pay off this debt. The customer service has been very helpful for me to understand how the program works, and answered all my questions. I am happy that I have found this program, and I would recommend to a friend.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 22, 2017

    Everyone that assisted me in helping me achieve my goals were incredibly helpful. They made the process as easy on me as possible. They answered all my question. I am thankful for all their help and know that if anyone else is in the same boat as me they will benefit from using Freedom Debt Relief.

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    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    The process was easy from the very start and all people were able to answer every question I had. And even now I am updated on the entire process very timely. I know this has helped me out and if more people were aware of the experience they would apply.

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    Verified purchase

    Reviewed Aug. 22, 2017

    Entered this program 3 years ago with $30,000 in debt. This summer, I am debt free and my credit is fully repaired. If you are struggling to make your payments, I encourage you to try Freedom Debt Relief. You will glad you did when it is all over.

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    Verified purchase

    Reviewed Aug. 22, 2017

    My experience was long but worth it. It was just what I needed to get my finances back in order. Thanks for everything, you were all lifesavers. I would recommend your company to anyone that is interested in having someone help them through a tough spot.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 22, 2017

    When I first approached Freedom DR I was desperate in that I could not meet the minimum payments on my $30K+ credit card debt. So I was having to make hard choices each month as to which creditor got its minimum paid. After that was done I barely got by with enough to pay my mortgage and other living expenses. I was locked into paying one creditor against another, that was a downward spiral into despair.

    Then Freedom came to my rescue. It was a long road, but I stuck to it, and one by one I saw each of those crippling debts resolved, and I was able to lead a normal life. A normal life included not having to worry about my credit card debt, and having my car loan paid off, and reserve cash in my bank account. Even better in another 12 months my mortgage will be paid off. All I can say is, using Freedom Debt Relief takes some patience, understanding, and discipline, but the reward at the end makes it all worthwhile. Thank you to all the folks at Freedom who saw me through this to the end.

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    Staff

    Reviewed Aug. 22, 2017

    Very friendly and competent. Was scared at the beginning but they made me feel good about what I was doing. I felt bad about shorting my creditors but at least I gave them something. Freedom helped me very quickly and with no problems. I would recommend Freedom to anyone.

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Freedom Financial was a blessing for me. They took care of everything and made it so easy for me to regain control of my credit payments. Always friendly, professional assistance! Electronic withdrawal, so I would not miss a payment, and the benefits of being able to view my account online, explaining every transaction.

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    Verified purchase

    Reviewed Aug. 22, 2017

    It was a great experience and with the help of Freedom Debt being out of debt is the best feeling ever. Freedom debt was there with me every step of the way without hesitation, answered every question and helped with all the paperwork when needed.

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Everything has worked out well. Would recommend your services. Thank you. Good with service. Problems at the start but it was worked out. Thank you for the opportunity to work with you and I hope you have a good day. You did a great job helping us out.

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    StaffTransparency

    Reviewed Aug. 22, 2017

    It was really hard at first. You had a lot of helpful staff. They were so understanding even when we were not. They walked us through a lot. Wish we could of not went to court the two times but they were great walking us through this too. Thank you again.

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    Reviewed Aug. 22, 2017

    I had a great experience with Freedom Debt. After illness took us into debt, I called Freedom for help. I began making my monthly payments and things were going well. I got my first settlement and was so excited. Things got a little rocky after that and collection calls increased and then I got a notice for a lawsuit. That is when Freedom stepped it up and got me a consolidation loan and paid off my settled debts. Now I am making half the loan payments to them as I was to my creditors. Now my credit score improves each month and we're back on track. Thanks Freedom Debt!

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    Reviewed Aug. 22, 2017

    Your initial information was very erroneous. I was led to believe that you would pay off my loans and I would pay you back monthly. Oh so wrong... I was hounded by my creditors and made me feel very bad. Your initial information has to be clearer and to the point. Will never and will anyone I meet that you're a scam...

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Reviewed Aug. 22, 2017

    I chose to settle my debts instead of going into bankruptcy since the timeline would have been shorter. I chose Freedom Debt Relief due to their ratings overall and with the Better Business Bureau. I did not regret my decision. They settled about all my debts in a timely and professional manner. I would not hesitate this company to anyone who wants to get out of debt and are willing to put in the time and sacrifices to make it happen.

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    Reviewed Aug. 22, 2017

    FDR was a pleasure to work with. Customer service was great every time we called and had a question. It takes time, and doesn't happen overnight, so be patient. My credit score went up every time a debt was cleared. And when the last one cleared, my score went up 20 points to 719.

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    Staff

    Reviewed Aug. 22, 2017

    Anytime I had trouble with a debtor in my case Macy's your legal team contacted them and cleared up the matter. Also worked with me and got me debt free quickly and painlessly without causing me any hardship financially. Thank you Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    I was pleased with Freedom. They helped me through a severe financial crisis. I didn't know where to turn, but they made it possible for me, in a short period of time to get out of debt. I am still fairly ignorant as far as finances are concerned, and hopefully I can count on them again to assist me.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I am very happy with the help I received to satisfy my debts. FDR was always there to answer my questions and assist me as necessary. All of my debts were taken care of to my satisfaction. I would be glad to recommend them to family and friends.

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    PriceStaffProcess

    Reviewed Aug. 22, 2017

    I enjoyed my experience with them. They did a good job. Friendly folks especially the NLLG. They helped a bunch. I would recommend to my friends. The only problem I had was that they put me into a high interest loan to get me through their program faster. They should have told me how high the interest was. I would have rather taken my time through the program but other than that it is a good place to go.

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    Reviewed Aug. 22, 2017

    I was losing sleep at night, my husband lost his job and I just had a baby, bills were piling up and I gave them a call. They made me feel much better from the get go. They made everything easy to get started. I am thankful to have paid things off at a much lower rate and feel good about myself. I hope to never be in this situation again, but if you are don't hesitate to call them, I didn't feel any pressure by them to get started and any time I had a question or concern they got back to me very quickly.

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    Price

    Reviewed Aug. 22, 2017

    Freedom Debt Relief was always responsive and accurate when negotiating my credit card debts. An affordable monthly debt payoff plan resulted in a favorable resolution of all debts in a very reasonable time. I recommend them highly. Their negotiations were reasonable and fair and Freedom's fees were also fair.

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    Customer Service

    Reviewed Aug. 22, 2017

    I am happy to have had my situation resolved. I did notice a difference in the quality of FDR reps. as I called in -- wasn't happy with that. I also thought that FDR was not that active on a few of my accounts. I ended up contacting the creditor. Got the ball moving and FDR took their fees essentially getting money for nothing. Never did get my closing packet with the paperwork I was promised. Back to where I started. This may seem in contrast; but I am happy with FDR's assistance and have benefited greatly. I dug myself a hole and they DID help me out of that -- and GOD BLESS KAALENE **.

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    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

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    Reviewed Aug. 22, 2017

    I know I would not have been able to pay off credit card balances without Freedom "but" I was misled about how my cards had to all go to credit bureau before anything would happen with my accounts. Judgments took me to court more than once & I was told, "If you pay more money we can have lawyers help you" & I had no extra money to give. When my judgments had 1 company threatening jail I did get a very high interest loan through them to pay off all my account balances.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Reviewed Aug. 22, 2017

    When we were paying $850 per month through Debt Relief, we were ok, although it was a challenge. When the loan option became available, we were thankful for the opportunity. But now we're paying $1028 per month and it is worse than when we began with Freedom Debt Relief.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    I was surprised and delighted with the service provided for me. I am simply an individual who needed help. Now I am almost completely out of debt. Hopefully, I will gain a good credit score once again! Thank you so much for your help and support.

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    Transparency

    Reviewed Aug. 22, 2017

    I was very pleased with my experience with Freedom Debt Relief. The 5 years that it took to clear up my debts was well worth it. They worked very hard with my Credit Companies to reduce my balances and arrive at a payment that I could afford. I would use them again if the need arises.

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    Staff

    Reviewed Aug. 22, 2017

    I has a very good experience and the staff provided help and encouragement. Was great. Everyone answered my questions and always provided reassurance and guidance. I have referred a friend. I am glad I made the decision to get the help.

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    Reviewed Aug. 22, 2017

    We were over our heads in credit card debt. Freedom Debt Relief set up a payment that we could handle and got our balances reduced and we were able to get them paid off and our credit rating went back up! No more high credit card debt or bad credit! I would recommend them to anyone who needs help with debt. Thank You Freedom Debt!

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    Reviewed Aug. 22, 2017

    Freedom Debt Relief helped me get my credit back on track. I am so thankful and appreciative of the assistance they provided me and it was so easy! I wasn't sure if it was a scam but decided to give it a shot. It took me three years but the savings and outcome was worth it. I would recommend anyone who is having financial difficulties to give them a call.

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    Reviewed Aug. 22, 2017

    The day everything was settled, I received a notice about a Lending Club loan that I thought included in my overall package. After further research, it was not. So I called to see if it could be added since it was a 2016 loan that should have been included. There were 2 loans from Lending Club and now I'm stressed all over again.

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    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Aug. 22, 2017

    The program is great and I am very pleased to have enrolled to it. Soon my lifestyle will begin to change with no worries whatsoever. Thank you F.D.R. for everything you done for me. You're an awesome firm.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Freedom Debt Relief promise me that they will help me when l thought all the roads took me to a dead end, his owner personally call me when l first contacted them for help and then try to change my mind to not back up to keep it up and follow up all their instructions and at the end l will see results. It was a very hot discussions with him over the phone. l was thinking a lot of things. My mind was very stressed but l felt that this guy knew what he was talking.

    If it wasn't for him that day his determination to keep me in his program and belief that at the end of the tunnel l will start seeing that light and l trusted him and about 2 to 2 and 1/2 years later l was coming out of the hole. All the time l was supported and guided and educated on how to deal with this big situation and now after been out for almost 4 years I'm clean back in the road again living my life, thanks to him. And I want to thanks him for that day. This guy is real. He really help people that are willing to do the talk and the walking. Thanks the entire team of Freedom Debt Relief to all from my heart.

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    Staff

    Reviewed Aug. 22, 2017

    We were so far in over our heads, from leaving work due to health issues, hospitalization five times, and life in general that I was in a state of panic nearly every day wondering how we were going to get through this. Freedom Debt Relief (FDR) came to our rescue, worked with our debtors and helped us get to a point where we could breathe again. Staff was kind, professional and helpful at all times. Except for our house payment, we are now debt free! Thank you, FDR.

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    Reviewed Aug. 22, 2017

    Freedom did what they told me they would do. I now have no excessive credit card debt. They kept me informed of what they were doing and included me in the conversations with my creditors. I was always aware of where things were with paying off my debts.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Freedom really helped me out in a time of need after my husband had a heart attack and was unable to work. And, although it took a little longer time to resolve my last account even though the money was in my designated account. The customer service team was very knowledgeable and helpful every time I called. I would recommend Freedom to anyone that has debt and needs it resolved in a timely manner.

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    Price

    Reviewed Aug. 22, 2017

    I had gotten myself in a bind with 'easy to get high interest' loans and Freedom Debt Relief got me to a point with easier to make payments. The total due was reduced, and the payments are manageable. I was pleasantly surprised and very happy to be able to move on with life.

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    Online & AppStaff

    Reviewed Aug. 22, 2017

    The staff at Freedom Debt Relief did everything they said they would do and always answered questions. Their website is amazing. You can track everything through this journey. They were getting settlements faster than I thought it would happen too.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    I was well pleased with the communications and professionalism Freedom Debt Relief provided throughout the program. They handled everything very well. It is very nice to have all that behind me now and I can move forward in a much better financial position. There was always somebody available to talk to whether by email or phone. Responses via email was quick and I never had to wait on hold to talk to anyone. I would and have recommended Freedom to others and will continue to do so in the future.

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    Staff

    Reviewed Aug. 22, 2017

    I Love the way that you all helped me out when I needed it. Thank you all so very much. You all was very helpful when I didn't know anything like my username and password when I forgot them. Lol. I will tell other people about you all. I hope I wasn't a big bother. Thank you again.

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    Reviewed Aug. 22, 2017

    I contacted Freedom Debt Relief due to high credit card debt and my business was slowly diminishing. Freedom set up all, they provided me a way, consolidate my debts and pay them off without a high monthly payment, which in turn enabled me some freedom with my finances. I am very grateful for the help provided by Freedom.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    I am very pleased with FDR customer service and the assistance that they have given me. I am almost done with their program and reduce my credit debt payback by 65%. I am extremely satisfied and even had others start the program.

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    StaffProcess

    Reviewed Aug. 22, 2017

    Everyone I worked with at Freedom Debt Relief was so helpful and not judgmental at all. I would definitely recommend them to anyone. Marcus ** was especially helpful during the process. I was skeptical at first but was very pleased throughout the entire process.

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    Reviewed Aug. 22, 2017

    First off I didn't know that they were only paying one credit card off at a time. They were very misleading and I ended up with worst credit than I would had, if I would had worked it out with the credit card. Would not recommend this company to anyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I would like to thank all the staff from Freedom. They resolved all my debts as quickly as possible and kept me informed with what they were doing. They were also kind and respectful when talking on the phone so once again thank you for all your help.

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    Customer Service

    Reviewed Aug. 22, 2017

    Didn't know what they were doing most of the time!!! One person said that something would be taken care of, and that never happened!!! Always wanted to add more fees!!! Would not recommend to anybody. POOR SERVICE AND EVERYONE HAD AN ANSWER even though they usually were wrong!!!

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    Overall experience was positive. Only at the end there was some confusion with the fees I owed, but it was fixed at the end. It was worth the trouble, they saved me a bundle of money and I learned a valuable lesson.

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    Price

    Reviewed Aug. 22, 2017

    Freedom Financial was truly a blessing for my family. I was financially drained and was at the mercy of monthly, endless, credit card interest rates. I am proud to say that my credit score is above 700! It has been less than 2 years of re-establishing this 700 score!

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    Reviewed Aug. 22, 2017

    They really have your back on all areas, but there's so much "fine print" that came up, so you have some work to do on your own. Ultimately saved money & mostly time in debt and helping your credit score.

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    Price

    Reviewed Aug. 22, 2017

    While settling my largest debt, you were unable to negotiate with Discover, which sued me for the full amount. After paying taxes on the settled account and paying off Discover, I would have been better off settling the debt on my own. I was assured that Discover would work with you and it ended up adding $2,000+ in interest. You all were very unprofessional and misleading. I would never want anyone to have an experience with your company!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Reviewed Aug. 22, 2017

    At first I was skeptical but once the monthly payment was established and my settlements with my creditors kept getting resolved quickly and to my complete satisfaction I was very happy. Once I got down to a reasonable amount left one of Freedom's partner companies came in and before offered me a loan to pay off my debt in full and I would pay them a monthly payment with very low interest and I believe it was 30 months and I was debt free. I would recommend Freedom Debt Relief to anyone. Take the leap. You can't do it alone.

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    Staff

    Reviewed Aug. 22, 2017

    I have to say Thank You to all Freedom Financial employee that has helped me. I was on a downward spiral. I had been laid off from my job that I made great money. When I got laid off we lived on credit cards just to get by power bill, groceries, thing you need to survive. I found another job but I was not making what I was. I went from make 35,000 a year to 23,000 a year. It's hard to pay bills and get ahead with such a drastic difference. They helped me through it and got me back on my feet and debt free. It was very hard for me to make this decision but I had to do something. Yes my credit score of 740 dropped but I'm rebuilding it. I also learned a valuable lesson. Don't always think you're going to have that good paying job because sometimes things happen. Thank you all!!!

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    Reviewed Aug. 22, 2017

    I was so pleased with all the guidance and help I received from Freedom Financial. They were a great help!! Every time I called, someone was willing to help. Thank you! It was a journey that seemed difficult to get to but I was able to see it through and am thrilled that I stuck with it.

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    Process

    Reviewed Aug. 22, 2017

    I entered Freedom Debt Relief over 2 years ago after being a victim of tax fraud. I had been thinking about for several months prior to my tax fraud and that sealed the deal. Freedom was extremely helpful and supportive during this process. As someone who paid their bills each month on time it was difficult to stop paying but Freedom walked me through the process with scripted replies for bill collectors. I was lucky to have 3 accounts settled in the first 5 months. My timely payments made me eligible for Freedom's loan program and I was able to settle all my debt in the first year in program. I highly recommend this program to anyone looking to clear their debt and rebuild their credit score.

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    Reviewed Aug. 22, 2017

    I was pleased with the help I received from FDR. I don't think I could have paid my debt without the help I received from them. I would like to see more help offered in the area of once a person has completed the program. They are staying on track of remaining debt free.

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    Reviewed Aug. 22, 2017

    First they destroy your credit - encouraging you "not to pay the credit cards monthly". They have you change your contact info so the banks can't buy you. Then they make you wait for 6 months while your credit tanks, the collections bills start piling up while they "negotiate" with the banks. Then, surprisingly you get a notice that one of the banks is taking you to court. You can Freedom Financial (or what-ever they call themselves, which seems to change from week to week) and they snicker and tell you that some banks are "aggressive in collecting debts" and that the best way to hold them off is to take a loan out from them (at a RIDICULOUSLY high rate) to pay off the more aggressive banks.

    Cut to a year later - Freedom Debt claims to have "saved" you thousands of dollars, but meanwhile you are forking over HUGE interest to them - which is actually worse than if you had just increased your monthly payments and stopped using the original credit cards. I have a strong feeling that Freedom Debt Relief and this "aggressive bank" are somehow partnered in this - using the bank's legal muscle to coerce you into a high-interest loan so that they make up for their initial "loss" of you negotiating a deal with what you owe.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Reviewed Aug. 22, 2017

    Freedom Debt Relief took care of everything! We are now debt free and able to pay off bills without all the interest building up and overwhelming us. I thought we were going to lose our farm when my husband lost his job and Freedom Debt Relief kept that from happening.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    Although I completed my contract with Freedom it took more than a year to complete closer and every time I called I would get a Rep that would say they were going to expedite my issues to management... I wish the process would have been better.

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    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    Freedom Debt did assist with my Prosper Account however I just received a letter from Navy Federal for collection which I will be contacting someone today. I need to ensure that this account is looked into. Once this account is worked I will be pleased with Freedom Debt Relief.

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    Staff

    Reviewed Aug. 22, 2017

    I am very please with my Freedom Debt experience. The company was very fair with me when I needed help. They were there when I needed them. I borrowed just enough to take care of some debt when I got in trouble. I paid it off early. Thank you.

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    Staff

    Reviewed Aug. 22, 2017

    Freedom deleted from my credit profile thing as that were not really as important as my debts and credit score. My credit score remain the same. The files 1099C were never looked at and instead put away as out of date. The employees never knowing what a 1099C tax form is. They were never trained in such matter. It was the primary reason for failure in clearing my credit.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    I have had a very pleasant experience with Freedom Debt Relief. Very professional service and got the money in my account very quickly. I would recommend a friend or use it in the future. Very easy to access my account online. Very reasonable rates and I love the fact that you can choose the amount you want to borrow.

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    Reviewed Aug. 22, 2017

    With all the debts gone our life has got a lot better, no more sleepless nights. To slowly watch the debts get erased was very nice to see, to watch the pie chart slowly change, each night checking in to see if it had change, even when our bank account was frozen by one of our creditors we paid with money order, it still went smoothly.

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    Reviewed Aug. 22, 2017

    This company was great. They explain everything to you so you can make an educated decision. It took several months to pay-off my loans, but having the peace of mind of bill collector's not calling me was wonderful. They are always there to answer questions and to explain everything. Thanks again for all of your help.

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    Staff

    Reviewed Aug. 22, 2017

    Was very relieved when Freedom said they could help me reduce my credit card payments. Very friendly and easy to work with. I would recommend Freedom to anyone suffering from credit card debt. My payment dropped by 500$ a month and my credit is good now.

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    Reviewed Aug. 22, 2017

    Overall, I am happy with the experience. I do feel like they misrepresented the effect this would have on my credit report. When I signed up they said they would resolve the balances with the creditors within a few months which is completely untrue. It can take years. You have to endure a lot of late payments before they resolve your balance. Consequently, you need to be aggressive with FDR about resolving your credit amounts. Once I did that, things were great but if I didn't do that, it would have been worse.

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    Staff

    Reviewed Aug. 22, 2017

    I would definitely recommend this program to anyone who has been treading water and not able to get to shore even though you see land in front of you. Freedom Debt Relief helped us to finally breathe and work towards a better credit score. Thank you to all that worked with us. They were always kind and compassionate.

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    Staff

    Reviewed Aug. 22, 2017

    Working with Freedom Debt Relief was one on the best decisions I've ever made. They made everything simple and easy, they took me from over $50,000 in debt to debt free in just under three years. That was four years ago and my credit scores now are hovering around 750. Great company with great people working for them (and working for you).

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    StaffProcess

    Reviewed Aug. 22, 2017

    I was deep in debt and struggling to make minimum payments on multiple credit cards. The staff at Freedom Debt Relief were so helpful and assured me that I was "saveable"! They took me step by step through the process and were available for me to talk to any time I was feeling overwhelmed. I would recommend them to anybody struggling with debt.

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    Reviewed Aug. 22, 2017

    The advice caused us more harm than good. They resolved only one debt and we fired them and settled the rest ourselves. I would never recommend them to anyone. It caused us to destroy our credit rating and cost us extra money. They gave us varying answers depending on to whom we spoke.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    Everyone I talked to from my first call for financial help were very kind, knowledgeable & straight forward. It has been a struggle but whenever I've had a question "Freedom from Debt" was very helpful. I have also talked with friends who are now or have used these services and they too are happy with the results and helpfulness.

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    StaffProcess

    Reviewed Aug. 22, 2017

    They worked to get my debt to where I can get it paid off a lot faster. Very kind and polite. Got my debts combined to one payment. We'll be out of debt in four years instead of 20. Made me feel at ease through the whole process.

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    Process

    Reviewed Aug. 22, 2017

    This program was great for myself and my family. I know that the future looks bright for us. It's so refreshing that once we complete this program I owe no money to anyone. That is going to be a fantastic feeling.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    I am very pleased with the quality and expertise of Freedom Financial. They were extremely pleasant and helpful anytime that I called with a question. I would recommend them to anyone in need of getting out of debt. They worked with my best interest at heart. They always put me first.

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    Reviewed Aug. 22, 2017

    Yes I would recommend my friends and family, who needs a fresh start in their finances. I so much appreciate what Freedom did for me. It feels great to not to have creditors calling me. I can look forward to the future.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    Thanks to Freedom Debt Relief I was able to get back on track with my debt. My experience was painless and efficient. I owe my current lifestyle to Freedom, thank you. When I got confused all I had to do was call and talk to a customer service representative and my mind was put at ease.

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    Reviewed Aug. 22, 2017

    I recommend Freedom Financial to anyone I come in contact with needing assistance. I hope they will contact you. Again, thank you so much for everything. You sincerely helped me and it had changed the way my family and I in that we have no need for credit cards, loans and shop with a purpose.

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    Staff

    Reviewed Aug. 22, 2017

    Everyone was knowledgeable and helpful with any questions along the way. Have sent friends Freedom's way. Freedom follows through with their promises and you do get beyond the mistakes from the past. That's all I've to say about that. Try it. They will help you.

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    Reviewed Aug. 22, 2017

    For the amount we had we would have been better off not going through FF. The amount of upfront cost and the grief we went through was absolutely not worth it! We ended up with an extremely high interest loan to pay off the credit cards, and really saved very little in the long run, ruining our credit.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Reviewed Aug. 22, 2017

    Debt is not something to take lightly. And banks take advantage of those in debt, offering solutions that end up being a vicious cycle adding more debt. Freedom Debt Relief ended that for me and I cannot thank them enough.

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    Reviewed Aug. 22, 2017

    I made the call when I was in need of help and I have to say Freedom Debt Relief made it an easy process. They informed me upfront of the process and we moved forward to take care of a substantial amount of debt. I have been debt free and feel like a weight has been lifted off my shoulders. I would recommend their services to anyone!!!

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    Reviewed Aug. 22, 2017

    I initially thought about using this service almost 2 years prior. When I was told I had to default on all my debts I believed the service was a hoax. Another agent explained how it works again after the 2 years. My debts had increased during that period. I finally decided to take the plunge. I am so glad I did. If I had continued paying the monthly minimums it would have taken over 30 years to become debt free. Using this service, I am now free of debts after a little over 3 years. There were times I thought signing up was a mistake. But I can honestly say that this company is For Real. It's up to me now to spend my money wisely and stay away from debt.

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    Reviewed Aug. 22, 2017

    My husband got sick unexpectantly and became disabled. He was not old enough to retire and was a couple of years away from social security and we were raising two grandchildren. We tried to make it on my social security and a part time job I had - I refused to do bankrupt. I heard about Freedom on a Christian radio station that I listen to on the way to work. I knew it could not be bad if they endorsed them so I made the call. Everyone was so nice and we had a plan. I am out of debt, got rid of credit cards and only have a payment to FDR. My husband finally got disability and we are ok now. FDR and my church were there for us. Prayer works, just need patience.

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    Reviewed Aug. 22, 2017

    I was upset when I found out I had to pay all the savings back. That's not savings at all. The interest rate on the payback is ridiculous. Over 22%. I thought you got them to negotiate and that was it. I never knew I had to pay such a large sum of money back. The only thing I am pleased with is my credit is not ruined. Sorry, but that caught me by surprise.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Reviewed Aug. 22, 2017

    I had lost my job of 10 years going from 48k a year to Social Security at 15k. I had tried to keep up my credit cards but the interest was killing me. I was trying to get a loan to pay them off but due to limited income I was not able to do that. When Freedom Financial called me one day it was an answer to prayer. They took care of my creditors and it was a simple process. My credit scores had been in the mid to high 700's for a long time and it was hard to not pay on my credit cards and watch my credit score decline. All in all though it was well worth it. After having paid into the designated account for several months to build up my account, my creditors were working with Freedom to settle on a payment amount.

    Since I kept funds available to be directly deposited into my Freedom account I was offered a loan by their loan partner. They said I qualified since I kept up my account so well, and was told not everyone does that. :) They still worked through all my credit card accounts and made arrangements with them and at the time of the last one they loaned me the balance owed. It was such a relief to me to not have them calling me for their money and sending me summons to appear in court. I would recommend this company wholeheartedly. They are all very nice and seem to really care about helping people.

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    Reviewed Aug. 22, 2017

    I was hesitant to start the process but with the help of the associates it was very manageable. I was kept updated with the progress of each account and the amounts negotiated for each account was unbelievable. I am impressed and very grateful.

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    Reviewed Aug. 22, 2017

    Hello to all. I just I want to say thanks for all help and support that Freedom Debt Relief had offer to me around five years. Thanks and I will recommend this company to my friend and family. God bless all the people that work for Freedom Debt Relief. Once again thanks very much.

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    Reviewed Aug. 22, 2017

    Everyone was helpful, nice, knowledgeable. The service was helpful. I would recommend to anyone that if they were in the same situation that this would be a good company to use. If I was to ever get in this situation again I would not hesitate to use your services.

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    Reviewed Aug. 22, 2017

    Freedom Financial helped me to get out from over $40,000 in credit card debt where my options were Freedom Financial or bankruptcy. I went with Freedom and was able to pay down the credit card debt and not completely destroy my credit. Yes my credit took a hit, but not as much of one if I had filed bankruptcy. So glad that debt is paid off!

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    Reviewed Aug. 22, 2017

    Yes, Freedom Debt Relief did good job in negotiating with the bankers and settling the outstanding dues but all the accounts were closed with a negative comments that are reflecting on my credit report as a serious delinquency. I am now having problems in getting a loan due to these negative comments on my credit report.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Reviewed Aug. 22, 2017

    I have been satisfied with the services that I received at Freedom Debt Relief. If I had any concerns or questions, registered company agents would promptly answer my questions. My Debt was resolved quickly and was not a long drawn out process.

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    Reviewed Aug. 22, 2017

    Freedom Financial helped me get out of debt. They consolidated my credit cards and came up with a monthly payment that I could afford. Everyone was very helpful anytime I called with questions. I would definitely recommend Freedom to anyone.

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    Reviewed Aug. 22, 2017

    I was sued 3 times while going the process. Currently being sued for a bill that was settled. I was very dissatisfied with this company because they are not attorneys and can not offer any assistance in this area. After I completed the program they wouldn't provide the financial information to stop this last suit even when they said they would supply this information thrice. Also, but not least my wages were garnished. My advice would be to hire an attorney to handle this.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Reviewed Aug. 22, 2017

    All I can really say is that it has been a great experience and handled in a very friendly, helpful, and professional manner. I appreciate your assistance. I would definitely recommend you to others. I have been without internet service until recently, so I do not know the status of my account. My address is a new one. Please send me the status of my account. Thanks again.

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    Reviewed Aug. 22, 2017

    I was very satisfied with my experience. The service I received was friendly and outstanding. It was a big help to me. I would definitely recommend the service to a friend. Your service was a big help to me in resolving my debts.

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    Reviewed Aug. 22, 2017

    I had thousand of dollars in credit card debt, I enroll with Freedom Debt Relief. They settle with the companies for half of what I owe in about four years. I have been debt free about six months. Great company to have working for you friendly staff.

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    Reviewed Aug. 22, 2017

    I was very hesitant because I was not yet behind on payments and was very worried about the process. FDR reassured me and the process went just as they predicted and planned. I received responses to my inquiries and they were timely. I had lost hope of ever getting out of debt - just treading water - getting ready to drown. I am so glad it is over and impressed that everything was above board. I do not have regrets.

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    Reviewed Aug. 22, 2017

    Freedom Financial was fantastic. They took care of all my needs. I could not ask for better service. Every time I called they were quick to answer all my questions and really feel like they cared for my financial well being. And I thank you from the bottom of my heart. You all were great and yes I would recommend to a friend. Thank you for everything.

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    Reviewed Aug. 22, 2017

    Everything that they did I could have done by myself. In fact, I had to contact creditors, they didn't even though they keep a hefty fee and using them destroys your credit rating! For the fees paid, they don't really do anything. I had to contact creditors and then I had to constantly contact Freedom Debt Relief for updates and to CLOSE my account when I had paid off my debts!

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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    Reviewed Aug. 22, 2017

    I was very pleased with FDR and all they did to help me. I ended up debt-free and am so relieved!!! Thank you for your hard work to make this all possible!! They were always available to help me and answer questions, especially at the beginning of the process.

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    Reviewed Aug. 22, 2017

    This was one of the best decisions I have ever made. Freedom Debt Relief was a god send. The process was very easy and I had great coach. Every promise was met and exceeded. My finances are now on course and my future is looking great. Thank You Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    Freedom Debt Relief provided me with a workable solution to my debt overload. They worked with me to resolve my debt so that I could start again. Everyone I worked with was a huge help. I successfully completed the program and now I am debt free!

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    Reviewed Aug. 22, 2017

    I was very glad that Freedom Financial reached out to me, as I was in a very bad place financially after some bad business decisions. I welcomed Freedom's assistance in a time of need. I found the representatives to be very understanding and helpful and concerned about me as a client.

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    Reviewed Aug. 22, 2017

    Freedom Debt Relief really didn't save me much at all. I should have worked with the credit card companies myself. Freedom Debt Relief kept stalling with the credit card payoff. I never missed a payment. It was supposed to end in the spring and ended up finishing in the winter. I would not recommend them to anyone. And they left me with a huge tax bill for the next two years on the taxable income for the settlements.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    Were very upfront with us from the beginning when we ever had a question. They were there for us always made us feel comfortable!! Time has gone by fast. They always made us feel very important and made us feel that we were doing the right move. We were always able to talk to the person who set this up and If we could not him he would return our call no later than Two days.

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    Reviewed Aug. 22, 2017

    They have helped me with two credit cards that has been taking me awhile to put a little dent into it. With their help I am not debt free to those cards and have to pay them about half of what I had to. Hurt at me.

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    Reviewed Aug. 22, 2017

    The process was very quick and easy. The people I spoke to initially were great in getting me all setup. Internal Communication was not as good as I would have expected. And communication back to me wasn't as good as I would have liked. I highly recommend the program.

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    Staff

    Reviewed Aug. 22, 2017

    My wife and I realized our debt and ability to pay them off exceeded our abilities. We turned to Freedom Financial to assist us to do our guest at paying off our debt and avoiding bankruptcy. I am happy to say they did that and more and we could not have done it with their help. We are forever great fun!

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    Reviewed Aug. 22, 2017

    When I decided I was NEVER gonna resolve my unsecured debts before I died, I took a leap of faith and contacted FDR before I could talk myself out of it. I got good advice and they were with me whenever I needed a question answered! A few years into it I am seeing how blessed I am to have this kind of relief!

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    Reviewed Aug. 22, 2017

    I resolved 11 outstanding debts into one easy payment. No more minimum monthly payments that go on for what seems forever. The end is in sight for completing the program and getting out of debt. I wholly recommend working with Freedom Debt Relief.

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    Reviewed Aug. 22, 2017

    Although, I was satisfied with my debt resolution program from your company, I wish that your affiliated company Consolidated Plus was the loan company for debt consolidation, had I knew this I could have requested loan from them, instead of being "referred".

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    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    Helped pays off my credit cards in very little time. Got a loan which helped but it will take some time to pay off. Payments are fairly reasonable. Good company to work with. Would recommend to friends and family. Customer service is good and helps you when you need it.

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    Reviewed Aug. 22, 2017

    I had over $65,000 in credit card debt which Freedom Financial was able to settle. I made monthly payments until the debt was settled. I was happy about my whole experience with Freedom Financial. The staff at Freedom Financial was very helpful and pleasant to work with.

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    Reviewed Aug. 22, 2017

    Help me pay off all credit card debt. Monthly payments were low. Pay off time was good. Customer service was outstanding. Very professional team. Help reduce amount owed. Stopped credit card companies from calling. Did a very good job to help me get my credit back on track.

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    Reviewed Aug. 22, 2017

    The experience with FDR was better than I could have imagined it would be. I would not hesitate to recommend FDR to anyone who would benefit by their services. It is hard to be struggling with debt. It is easy to feel overwhelmed. By the time I finished speaking to a representative of FDR, I felt relief and hope.

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    Reviewed Aug. 22, 2017

    Way too much to write. Overall experience was a joke! It's been over a year and still haven't received the so-called "graduation package" which is supposed to summarize everything. Thank goodness I took some accounts out of the program and handled them on my own! Saved myself a lot of money. This program charges outrageous fees to do something that you can totally do yourself by calling the credit card company.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    FDR saved me a lot of money and got me out of debt! All of the representatives that I dealt with were always very friendly and professional. Thanks FDR! I hope that I never have to use their services again but I would if I had to. I would definitely recommend FDR to my family and friends.

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    Reviewed Aug. 22, 2017

    This was probably the most difficult way but most rewarding way of getting back on track to fixing credit after living through a real life scam and having people work with me to get my finances back on track. My advice to anyone going through hard times is to never give up hope and keep the faith that things will work out after some hard times...

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    Reviewed Aug. 22, 2017

    Freedom Debt Relief made it easy and affordable for me to pay my credit card debt in a specific period of time. Their staff and support was very helpful. I would highly recommend this company for any debt relief issues. They truly care about you and go above and beyond.

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    Reviewed Aug. 22, 2017

    FDR helped me to get my get my credit cards paid by dealing with credit cards I owed for me. Gave me a fair monthly payment to work with. All credit cards were paid in 44 months or less. You got credit card problems? FDR has the solution for you. Give them a call, you won't regret it. They saved me from bankruptcy! I will be eternally grateful to them. God bless FDR!!!

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    Price

    Reviewed Aug. 22, 2017

    Yes, my debt over all has been lower, but I am paying the same monthly as if I were paying on my cards. I am still working a lot of OT trying to make ends meet. Something should be done to lower people's monthly payments. And the 22.9 % interest rate???

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    Terrible. You told me my one credit card was paid off and I got a call saying I still owed them money and they were taking me to court if I didn't pay. So thanks for lying. I guess you pocketed my money.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    This program helped me tremendously. I am still having issues with 2 of the creditors continuing to report their account as negative against my credit, even with documentation that it has been paid. The people I worked with were helpful although there were times I received different information for the same issue. Thank you.

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    Reviewed Aug. 22, 2017

    I was very pleased with the services I received, the staff was courteous and helpful. Information was mailed to and it was explained to me as well over the telephone. I was given options and resources that would help me to reach my goals and follow-up information should I need it.

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    Reviewed Aug. 22, 2017

    I am still in process of paying off my C+ Financial Loan and although it is hard and a little painful, I feel it was the only way to help me get through my credit crisis. I find the people to be very caring and helpful and hope to be debt free within the next year or so. I am pleased with my choice to turn to FDR and feel it was for the good in the long run. Thank you.

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    Reviewed Aug. 22, 2017

    I am a widow and a retired teacher. I had gotten myself into heavy credit card debt and was very concerned I could not be successful in getting out of debt. I had made calls to several companies but just didn't feel they were right for me. I saw several commercials about Freedom Debt Relief on television and decided to give them a call. From the very beginning I was treated with dignity and not pressured about anything. After much thinking and prayer I truly felt like FDR was the way I should go. They explained everything in detail. The best part was that they spoke with the credit card companies on my behalf and didn't do anything I didn't want done. I am so thankful for this company and all the people I dealt with, and highly recommended them to friends who are trying to improve their financial status. I will never have credit cards again. I am now trying to build up a cushion for unexpected costs in the future. For me Freedom Debt Relief was a Godsend!

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    Reviewed Aug. 22, 2017

    Freedom Debt Relief did for us exactly what they said they would. Every person we spoke with conducted themselves professionally and treated us warmly and with respect. We have recommended Freedom Debt Relief to others who have found themselves in a position of needing help in managing debt that has gotten out of control.

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    Reviewed Aug. 22, 2017

    I was disappointed because all debt over 500.00 was to be included. I have a 2,000.00 balance on my PayPal acct that I need to pay in addition to the $364.00 I pay to you every month. I feel like it should have been recalculated, pay and adjust my payment to you monthly.

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    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    Ken was so awesome in helping me get signed up! Very patient walking me through the steps and helping me figure out how to do things on my iPad! I was afraid to return his call at first but he was not judgmental and very understanding!

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    Reviewed Aug. 22, 2017

    I have had excellent service with this company and would recommend them to a friend. They have returned my call promptly and been very kind when discussing things over the phone. I truly feel that they are there to help me and my spouse get our finances back on track.

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    Reviewed Aug. 22, 2017

    Freedom allowed me to let them take care of my debts with no stress to me. Each time I had a problem they were there to take that problem off my hands and handle the creditors on my behalf. I have recommended them to friends and family and would use them again if I ran into the same problems. Thank you Freedom Debt Relief and to your employees who have helped me for the past 4 years.

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    Reviewed Aug. 22, 2017

    I came to Freedom Financial with lots of debt and no possibility of doing anything else but getting deeper and deeper in debt. From the first phone call, I was treated with compassion and understanding. The program was described in detail and the caseworker I was assigned was available whenever I had a question. The plan worked beautifully and all debts were resolved.

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    Reviewed Aug. 22, 2017

    When I started the program, I was drowning in debt. They were able to clearly explain how everything worked and what to expect (including a very honest assessment of some of the initial impact to credit scores, debt collectors, etc). Each step of the way, they were incredibly friendly, informative, and helpful. For anyone in serious need of debt relief, you should definitely consider them.

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    Reviewed Aug. 22, 2017

    I'm grateful for all they did for me. They kept in touch with me. Whenever I had a question, all I had to do was call, and they were always available. They helped me bring down my debt. They even sent me a check for the amount that I had left over after paying every debt off.

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    Reviewed Aug. 22, 2017

    Over the three and a half years I worked with Freedom, they resolved accounts in a timely manner and helped me emerge free from the mountains of debt I started with. I had a few issues along the way with miscommunication, but it was always eventually resolved. Everyone I spoke to or emailed with was very helpful and attuned to my needs. I ended up with one account that was not settled, but it seems that it was confusion with the original creditor, not Freedom, as the original creditor told me that they settled a different account that I did not have enrolled in the program, nor did I know that existed. Freedom did everything they could to help, by providing me all of the documentation they had on file.

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    Reviewed Aug. 22, 2017

    I called Freedom Financial in 2012 after I was laid off from my job and could not pay my high minimum balances on my credit cards. They worked out a payment plan for me that allowed me to pay off my credit cards without having to file for bankruptcy. I had over 72000 in credit debt when I started and ended up paying my creditors about 35000 with the help of Freedom Debt Relief. It took over 5 years to pay this off, but it was worth it not to go into bankruptcy! The only negatives I can say is that you need to know you also pay Freedom a high percentage of your settlement, mine was nearly 10000. Also, I felt that when I had a problem with a payment or a question about a debt, I did not get a response, instead I emailed and called over and over until someone got it taken care of.

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    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    Freedom Financial was great and easy to work with. If I had any questions or concerns they were very quick to respond and take care of my needs. They were also very helpfully in explaining the whole process. I had all my bad credit resolved and paid off in about a year.

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    Reviewed Aug. 22, 2017

    After completing this program I feel that I would have been just as well off either paying down the debts as they were or trying to negotiate myself. The interest rate isn't any better than what credit card companies charge and in some cases it was higher than some of the cards I had. I would not recommend this program to anyone.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 22, 2017

    Was one of the best decisions I have ever made. Freedom Debt Relief has helped me in every way. I'll be debt free before I know it. We be awesome to be able to say that. Thanks to all at Freedom Debit Relief.

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    Transparency

    Reviewed Aug. 22, 2017

    Somewhat skeptical at first judging from other companies we had tried to get help. FDR was very transparent with what they could and could not do to help which we appreciated. The time FDR told us it would take to clear up our debt was spot on and this meant a great deal to us. They kept us up to date on progress with our creditors and provided support where needed in the ways they could support us. I would recommend FDR to my dearest and closest friends without hesitation.

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    Reviewed Aug. 22, 2017

    My experience with Freedom Debt Relief was confusing at first but as I learned to understand how they were handling my accounts, I became confident in their method of paying off my debt. I would like to thank Freedom Debt Relief for all they have done to me debt free. Thank You all.

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    Staff

    Reviewed Aug. 22, 2017

    Being $30,000 in debt with credit cards, I found Freedom Debt Relief online. They were able to consolidate into 1 payment. On top of getting what I owed reduced to half. I am very thankful for the help they gave me plus helping FIX my credit.

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    Reviewed Aug. 22, 2017

    My experience with FDR has been outstanding. Their programs and options are fantastic. Every organization should hope that their customer service is half as good as FDR. Once you have gotten settled into a program of eliminating your debt each month, they come to you with other ways to repair your credit faster. Simply outstanding organization.

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    Process

    Reviewed Aug. 22, 2017

    Very pleased that I no longer have to deal with creditors and continually trying to keep pace. Freedom Debt Relief made the whole process very easy and painless. Would recommend using Freedom Debt Relief to anyone that is dealing with debt overload.

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    Reviewed Aug. 22, 2017

    When I first started I was looking real good and everyone said that my credit would be rebuilt. I replied that I don't handle credit well. They were correct, but so was I and now I'm in the same bind although much smaller than before. I wish that there was a magic solution to the credit business, but that wouldn't give you all the opportunity to do what you do so well. Thank you for at least a couple of years of Freedom.

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    Verified purchase
    PriceStaffProcess

    Reviewed Aug. 22, 2017

    My experience was positive. Every staff member was helpful, informative and professional. All my questions were answered. Above all else, the staff was patient. I found this entire process to be a little scary because this is the first time I've ever been in the position of having to consolidate my debts. The staff gave me confidence in the process. One final note: your interest rate is too high, in fact it is punitive.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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