Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 130 Reviews 25435 - 25635
    Verified purchase
    Customer Service

    Reviewed Aug. 24, 2017

    I will highly recommend Freedom Debt Relief to my friends and family and maybe even a stranger!! It feels good to know this will get me out of debt in 42 short months. I have been thinking about being debt free, but didn't know where to start. John called me at the absolute right time!! I know this is the work of our all-knowing God.

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    Customer ServicePriceStaff

    Reviewed Aug. 24, 2017

    They were amazing. From day one to the end of paying my loan off. When my loan payment went in late and interest charges were charge due to that they reversed my charges. Very helpful. Customer service is so awesome. Thank you!

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    Reviewed Aug. 24, 2017

    We thought long and hard before joining Freedom Debt Relief. We are so thankful that we made the decision to join. Thank you Freedom Debt Relief for working with us. Your service has been wonderful and we will refer others to your service. You have been a blessing.

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    Reviewed Aug. 24, 2017

    When it was a rough time in our lives and debt was overwhelming, Freedom Debt Relief allowed us to get back on our feet and were so helpful in dealing with our lenders and credit card accounts. We couldn't have done it without their help.

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    Customer Service

    Reviewed Aug. 24, 2017

    If you want to get out of debt, Freedom Debt Relief is your answer. From start to finish, they have your back all the way. What a relief! They even look out for any situations that may arise from this experience. They set up a payment schedule which is easy to follow and track.

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    Staff

    Reviewed Aug. 24, 2017

    They were very informative and ready to help. I was kept informed of each account as it was processed and how it was being handled. I would recommend them to anyone who wants to get a handle on their credit card debt and get it resolved in a timely manner.

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    Reviewed Aug. 24, 2017

    I recently was able to purchase a new car with zero percent financing due to my credit rating being reinstated. I also have more flexibility with my cash flow. I now have only one bill to pay monthly instead of numerous bills but to pay.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    I have to say this Freedom Debt Relief was the best choice for me to get out of debt. Every time I called with questions the representatives always were friendly & they would find out the answers to any questions I had or would get me in contact with who would have the answers.

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    PriceStaff

    Reviewed Aug. 24, 2017

    I was a little hesitant at first to do this but I was drowning in debt with no relief in sight, I tried transferring to 0% interest cards but that didn't help since the payments to pay it off during the period were too high. Then when the period ended the interest rate skyrocketed. I called Freedom Debt Relief and the professionalism and courtesy of the staff (I spoke with many) was exceptional. At no time was I insulted for getting myself into such a situation. They contacted my creditors and agreed on very good settlements. I was not harassed or threatened although I received two lawsuits from two different creditors but their team handled it all with a settlement out of court. I would recommend them to friends and relatives that find themselves in the same situation. First I'd advise them not to get into such a predicament. Thank You!

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    StaffProcess

    Reviewed Aug. 24, 2017

    Angelia really helped and guided me through the whole process and answered all my questions. Thank you very much and I would definitely recommend Freedom Debt Relief to friends and family and I will recommend Angelia to all people that I hear about that needs debt relief.

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    Verified purchase
    Process

    Reviewed Aug. 24, 2017

    I entered the debt relief program in 2013 and have now completed the program 2017, with over 11,500 of debt relief. In the beginning it was hard, follow the program! I even had to restructure mid-way, but Freedom Debt Relief worked with me on what I could afford. Thank You!!!

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    Reviewed Aug. 24, 2017

    They were slow to start, but wow, good job on closing it out. Be prepared. That credit score will take a steep plunge, initially, but will start to come back up in a fraction of the time of bankruptcy! If you are going through a divorce, or other strenuous life event, this is the way to go.

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    Verified purchase
    Process

    Reviewed Aug. 24, 2017

    I cannot say enough good things about Freedom Debt Relief. It came at a time when we needed it the most. They solved all of our bills in a very timely manner and were always available if I had a question or problem. This program has taken the weight of the world off my shoulders. Thank you!

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    Customer Service

    Reviewed Aug. 24, 2017

    Customer service was always available to help. Fees are very high. Could have gotten better offers if I called myself but since I did not have the money to pay immediately, I had to use a service. Customer service gave vague excuses why they couldn't provide the same settlement. Dashboard was not much of a help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 24, 2017

    My representative was very courteous and friendly. He explained to me, that the program will help my financial situation. I feel a great burden has been lifted from me right now. I am the sole provider for a family of five, and I can see the great benefits of this program. Thank You!

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    Tierrell was a pleasure to work with today. He's very knowledgeable and helpful. I wish all customer support people were as good as he is. He has also given me ideas on how to fix my monthly bills. He even called me to check in while waiting for my approval. Thanks.

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    Staff

    Reviewed Aug. 24, 2017

    I've only been enrolled with Freedom Debt Relief for a few months and they have already made a settlement with one of my creditors. One more payment and the debt will be paid in full and good riddance to that account. Everyone I have dealt with has been very nice and professional and answered any questions I had. Keep up the good work FDR and you'll get a 5 star rating from me.

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    ProcessTransparency

    Reviewed Aug. 24, 2017

    I would recommend this company to anyone, friendly, precise, accurate, courtesy and explained the program in great detail. Very happy with my outcome. Easy website to navigate as well. I can't say enough on how easy the program was to follow and understand. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 24, 2017

    I was extremely nervous about this process and spoke to quite a few debt resolution companies over the past 6 months. My experience with this company was the best and I'm very happy so far. The account specialist was patient, clear, and incredibly knowledgeable about all aspects of the different debt programs. He went above and beyond to make sure I knew what was going on and comfortable which set my mind at ease. Also the information given through the emails and agreements went above my expectations.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    Every time I have called customer service, they are always great with answering any questions that I have. They are also great at resolving any problems that I may have. Recently my husband and I received a summons and FDR handled it very well. Thank you FDR for your wonderful services!

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    Staff

    Reviewed Aug. 24, 2017

    Very helpful, understanding, honest. You work with them and they will reduce your debt and take care of paying them off. Wish had attorney program when we started as 2 that went to court we had to deal with. Otherwise they truly save our sanity, we avoided bankruptcy and we finished 6 months early. Can't thank you enough.

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    Staff

    Reviewed Aug. 24, 2017

    I am very pleased with Freedom Debt Relief. I was at my wit's end, stressed out, the end of my rope. Each and everyone who worked so hard for me were wonderful and they negotiated with my creditors and made it so I do not have to worry. I appreciate all of them tremendously.

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    StaffTransparency

    Reviewed Aug. 24, 2017

    I have been with Freedom Debt Relief for 5 months now and have settled 1 credit card debt already and a second one is almost ready to close. They were very professional and explained everything up front and have lived up to that promise. As long as you stay in the program and follow the guidelines it will work for you too. I am very pleased for what Freedom has done for me so far and look forward to working with them until the end.

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    Reviewed Aug. 24, 2017

    My experience with Freedom Debt Relief was great. The only thing that I wish I would have known prior to or even during the process was that I may receive a 1099-C. Each 1099-C I received was sent in late March, after I had submitted my taxes.

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    PriceProcess

    Reviewed Aug. 24, 2017

    They made the whole process simple for me. My days were a lot less stressful knowing they were on my side. It is a good company to have on your side with your best interest. I would recommend this company to any of my friends.

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    Customer ServiceStaffProcess

    Reviewed Aug. 24, 2017

    I was being helped by Jason **. He did an amazing job to help me understand the program and was understanding of my situation. I am impressed with how fast Jason got all the information I needed to my email. He was very patient with me as far as me needing bank information. I would definitely recommend this program to many people.

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    Staff

    Reviewed Aug. 24, 2017

    It was a long process, I did not care for the way my money was spent for payments (priority shipping charges), it could have been deposited instead (free). I kept my own ledger and compared with their monthly statements, found errors and contacted them regularly. Did not care for the way payoffs were recorded and sent to the IRS, dates were not correct, crossing into the next year. The people were friendly and easy to talk to, just didn't seem to know a lot about what they were supposed to be doing. It wasn't till I was contacted about taking a loan to pay off the remainder of debt relief that I was finally able to breathe a sigh of relief. It has taken me a few years to build my credit back. I was glad for the experience and to know I had somewhere to turn, so that was the good thing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 24, 2017

    Great so far! My enrolling process was effortless thanks to Angeleah **. She didn't rush, or push me into anything. Time was taken to make sure I understood everything, and that all of my questions were answered. Happy customer here. Thanks!

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    Staff

    Reviewed Aug. 24, 2017

    I had an account that went to the ACT team and was handled extremely poorly. Because of this, I had all of my assets frozen for two weeks. Being a father and husband and not being able to pay other bills, buy food, etc... made me feel I failed my family. I ended up taking control of the account myself and had to pay it in full. What made it worse was that I spoke with someone during the beginning of this (I believe his name was Paul?) and he said that the account was being handled and there was a settlement that was made. This was incorrect and very disheartening that I put my trust in them to handle it correctly and they failed miserably. The other accounts that settled went by smoothly and am grateful that they did. Overall the outcome was great. You were able to negotiate thousands of dollars that I didn't have to pay and I am very thankful for that. But I am giving 3 stars (was considering 2) due to the issues that occurred.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 24, 2017

    Getting out of debt is not easy but you guys made this process seamless. Thank you. The reps that I spoke with were so clear on the process and they stayed in contact with me making sure that I was comfortable and had all documents that I needed. I'm grateful for your service.

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    Price

    Reviewed Aug. 24, 2017

    Basically got me out of trouble. But then consolidated to keep the creditors off my back. And now I have a 20000.00 loan at 23%. Still better than before though. So I am satisfied but will try to get another loan at a much lower interest rate. Maybe home equity when I have enough.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 24, 2017

    I was so happy to be welcomed into Freedom Debt Relief Family. That is exactly what it was; a family who cared and stuck with me the whole time till I reached my goal. The settlements were so fair and the agreements easy to understand. If you need help with your debt, go with FDR, Thanks a million to the FDR family.

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    StaffTransparency

    Reviewed Aug. 24, 2017

    The experience was extremely positive. Staff was helpful, kind, non-judgmental, and understanding. Everything communicated was upfront with no surprise costs, fees, or endings. I would recommend them to anyone who is currently experiencing a financial hardship and considering bankruptcy. The unexpected can happen to anyone, anywhere, and at any time. It's great that this was an option to assist with regaining financial health.

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    Staff

    Reviewed Aug. 24, 2017

    I recommend this wonderful company to every needs help. The Staff or employees was very helpful. Never have to talk people try collect money from you. They do for you. Also they send a Birthday Card and everyone that you talk to sign that card. That's what company does. Good luck and have a pleasant day.

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    Verified purchase

    Reviewed Aug. 24, 2017

    I'm really glad that you guys are there to help us get our debts paid off. I would definitely refer a friend to you guys if they were in debt and thinking about filing for bankruptcy. You have been a Godsend. I don't know what we would of done without you. Thanks again!

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    Staff

    Reviewed Aug. 24, 2017

    Happy with service provided. Was able to get questions answered in a timely fashion. Availability of agents was great. Very helpful in a very stressful time dealing with possible litigation. Don't remember every agent that I talked to specifically, but always felt like I was being well taken care of. Overall very happy.

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    Verified purchase

    Reviewed Aug. 24, 2017

    The whole experience was wonderful. Pressure taken off; anxiety relieved. The only issue I had was that I did not receive my Form 1099C from the companies that I settled with until after tax day. I had to go back to my accountant to make amendments to my tax form.

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    Customer ServiceOnline & AppStaffProcess

    Reviewed Aug. 24, 2017

    Everyone was very understanding, process was easy and relieved a major stressor for us. They were supportive, and quick to respond to questions. Their website was very informative and very easy to access. We were at the end of our rope and very relieved when they told us they could help us after several other companies told us no. Thank you Freedom Debt Relief!!

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    Reviewed Aug. 24, 2017

    Fastest and easiest relief support help one could ask for... very professional. Takes pride in helping others. I would most definitely recommend family and friends to take advantage of the services provided. Nichole ** dedication made it easy for me to choose Freedom services.

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    Staff

    Reviewed Aug. 24, 2017

    The services provided are great and the customer representatives are very professional and courteous. They were great in resolving our debt concerns. I would recommend them if you feel overwhelmed and find yourself behind or just keeping up with minimum monthly payments on your debt.

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    Verified purchase

    Reviewed Aug. 24, 2017

    Freedom Debt Relief was very helpful on helping me to consolidate my debts. I have been able to avoid credit cards and over spending. My goal is to retire and be debt free and so far I'm getting closer to reaching that goal. Thanks to Freedom Debt Relief and Consolidated Plus.

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    Reviewed Aug. 24, 2017

    Upon initial perception it's a great service. Come to agreement on your part with credit companies to settle the debt for approx 50% which is essentially the same amount every time, never went under. To then begin "building funds" to pay in settlements. The catch is that in a $2,500 debt, that is settled for $1,250, you pay approx $1,000 for the service they provide to settle with the creditor. So in essence, you "settle" for half but end up paying for the full or close to full debt which you would paid anyways. To this add the fact that the debt has to be in extremes for them to even have an effect. So the end results in your credit taking an unnecessary hit. If you manage the same principle they of settling one debt at a time, on your own, you can settle your debt and probably pay it in full in the same amount of time or sooner. In my opinion, not very effective.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcessTransparency

    Reviewed Aug. 24, 2017

    Freedom was very easy to work with. They explained the process very well and were 100% honest about how it would work. Everyone was professional. It wasn't easy but I'm done and my credit score started going back up within months of completion.

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    ProcessTransparency

    Reviewed Aug. 24, 2017

    Enrolling was very easy. I felt comfortable with questions I asked. Every aspect of the program was explained completely. I would recommend this program to others. I will be out of debt faster using this program than what I was doing.

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    Staff

    Reviewed Aug. 24, 2017

    This was a first time experience for me. The people were always so nice and not judgmental. They kept you in the loop at all times. The monthly payments were at a rate that you could make them. It was all a great experience. I would not want to be in the situation again but I would recommend Freedom to anyone.

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    PriceOnline & AppStaff

    Reviewed Aug. 24, 2017

    I was so down and out and in credit card debt, I didn't know which way to turn. Then I ventured onto Financial Debt Relief and just had a good feeling about them through their website. Everyone I talked to was so reassuring that I could get out of the mess I had gotten myself into. They made me feel like I wasn't the failure I had been feeling for so long. They were able to get me out from under the high interest and with the help of Consolidated I am free of the credit card debt and will have FDR/Consolidated paid off by 10/18. For the first time I can finally see the light at the end of that tunnel.

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    StaffProcess

    Reviewed Aug. 24, 2017

    I had six accounts past due, I followed the payment program. Everything went as planned. I must say it was very successful. My credit was re-established. I would strongly recommend this program. This program was straight up, no complications or issues. Great job!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 24, 2017

    I have really just begun... One payoff was accepted. I know it will take time. My only issue was that I don't feel the amount Freedom charges per account (ie. the percentage rate) was explained quite clearly. But I would like to compliment your staff. Each time I called with a question I was treated with such knowledge... Patience... And courtesy, that my fears were relieved.

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    Staff

    Reviewed Aug. 24, 2017

    She was excellent, knowledgeable and extremely nice and helpful. Highly recommend her. She gave me great advice and acted more like a friend than simply a consultant. I felt very relieved and on my way to becoming debt free. Thank you so very much Angeleah.

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    Reviewed Aug. 24, 2017

    Not happy was placed with judgments. Was taken to court pressured to come up with more money to pay into program. Do not recommend this institution to anyone. Very disappointed was never told this would happen. Not happy with outcome. Had to take out a loan to resolve debt or talk to credit card company directly. Was paying fees to this company for nothing. Only resolved a few cards. I would never use this company again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    I had thought that when we signed up for this program they FDR would handle most things with the creditors. I went to court 2 times, and on one debt settled the account myself. Barring that issue the program helped us. I keep very good records pertaining to what FDR did with the money, one customer service rep got very hateful with me because I disputed her numbers, turns out I was right. Keep good records, ask a lot of questions prior signing up, read all documentation. The attorneys they have on staff may help some, but if they are called to court on your behalf it is my understanding you are responsible for certain expenses they incur. Bottom line if you can settle your debts without FDR you will be money ahead. FDR can help depending on your debt amount. Overall I am glad we did use FDR, but be prepared for some debtors to come after you nonetheless.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 24, 2017

    Convenient way to reduce my debt, twice monthly withdraws were helpful. Minimum payments were best for my situation. Less stress this way. No more need for credit cards. I refer people to Freedom Debt Relief weekly, mention the way they helped me. Sometimes it's the only way to get out of credit card debt.

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    Process

    Reviewed Aug. 24, 2017

    My wife and I were in debt with 17 credit cards. The amount would have taken us forever to pay off. Your program took us less than 4 years and we are debt free. Excellent credit rating as well. Thank you.

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    Reviewed Aug. 24, 2017

    Freedom Debt Relief helped to get out of debt within 2 years, I don't remember exact dates. I was in almost 40,000 dollars of debt. After they help me I owed less the 20,000 dollars. I am very thankful for their help and support. It's been about 4 years ago. My credit is good again. Again thank you.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    Disappointed with getting different answers every time I called in. Also, no serious action was taken on majority of accounts until AFTER I received court orders to appear in court for a lawsuit. I could never talk to same person when I called in. Got tired of telling my life story every time I called in & spoke with a new person. I was told by Mary when I initially applied that your company did NOT handle medical bills. So it was not included in my package. Yet every time I called in after my account was set up, I was advised that the medical account was still open & pending settlement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 24, 2017

    My experience was very good. Randy was very helpful, answered all my questions and I now feel much better with this financial arrangement and will be able to afford the monthly payments and hope to be able to do more every month and to get this paid off. Thank you.

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    Customer Service

    Reviewed Aug. 24, 2017

    Freedom Debt Relief has and is a wonderful experience for me. It is wonderful to not have to worry about bill collectors and how credit cards are going to be paid. The money is put in each pay period and Freedom takes care of the rest. I am so glad I went with them and I tell all my friends who are having credit card problems to give them a call. It is an awesome feeling when they are on your side.

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    Staff

    Reviewed Aug. 24, 2017

    Everyone was very nice, easy to work with and informative. I was able to get my outstanding bills resolved for a fraction of the total amount and raise my credit score. My assigned case worker was always in contact with me and every decision needed my approval. The website was also very useful in seeing my progress, time frames, and amounts in my account. I highly recommend this company for any debt relief help.

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    Customer Service

    Reviewed Aug. 24, 2017

    Had to keep calling them to get the collectors off our backs... After we were done with our payments and everyone was supposed to be satisfied still had some of the companies calling and sending collection letters. They did finally take care of it but it took quite a few phone calls to get it done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed Aug. 24, 2017

    Everything went smoothly at the beginning and through the whole process until the end. Freedom continued to take payments from my checking account for months after all of the payments were completed. It was very hard to cancel the payments and get the funds replaced in my checking account. I had to speak with a lot of customer service reps and it took lots of time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    This company helped me get my debts manageable again after a job loss and several big unexpected expenses and repairs hit all at once. They were always courteous, helpful and quick to respond even when I wasn't feeling my friendliest on the phone. I would definitely recommend them to my friends and family.

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    Staff

    Reviewed Aug. 24, 2017

    Our family's financial status took a gigantic downward spiral when my employer reduced my salary by $46,000.00. We found FDR online and researched it along with debt relief companies. FDR had the best overall rating in helping with financial crises. Their staff was always courteous and always had our best interest in working with the credit institutions that we owed. They helped us so that we would not have to file bankruptcy. If we ever needed their assistance again, we would certainly contact FDR without any hesitation. Thank you, FDR staffers in all you did to help us regain financial security.

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    Customer ServiceStaffProcess

    Reviewed Aug. 24, 2017

    My husband and I are happy we found Freedom Debt Relief when we did! After 13 yrs at my job, the business was forced to close, due to owners health. I was forced to collect unemployment, which didn't amount to much, was very stressful and barely covered our bills. We were going downhill... fast. Found FDR, gave them a call and in no time they had us set up to get things paid down. The folks at FDR were very helpful & non-judgemental to your situation, which I found to be quite a relief. I was never afraid to call with questions or concerns because of how friendly they were. The beginning process of the program can get a bit scary at times, with bill collectors calling /sending you "hate-mail"... but put your trust in FDR, they will take care of you and you will be back on track in no time! Thank you FDR!

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    Reviewed Aug. 24, 2017

    Back in 2012 my husband and I started building our first home. Well what a nightmare it was. We had extra expenses that the contractor didn't quote us in our contract. That's when it all started with having to use my credit cards. We got over our head with the monthly payments and our income not being adequate to cover them. In 2013 I received information from Freedom Debt Relief and joined the program and what a relief that was.

    Within three years Freedom Debt negotiated with my five credit card companies and got my cards reduced to a lower pay off amount. Freedom Debt Relief was a life saver for us. Without joining the program we would still be in over our head with paying minimum monthly payments. Thank you all at Freedom Debt Relief for making it possible for us to be credit card free again.

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    Reviewed Aug. 24, 2017

    They took too long to offer a settlement and the bank took me to court and won a settlement for the full amount. I was forced into bankruptcy after giving them a lot of money. I could have just filed bankruptcy in the first place. A total waste of time and money.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 24, 2017

    We have been satisfied with the program, except that we have to talk to quite a few different people every time we call. I prefer to talk with same person, i.e., the person who enrolled us. He always has to redirect us to other agencies. Then that agency states that I do not have to talk to him anymore. He is completely out of the picture.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 24, 2017

    Didn't know I had to let my credit suffer and turn awful before the program would actually begin. My credit score has suffered as a result of trying to make my debt go away. I'll be glad when I complete this program as I would not do this again... I'm grateful for the help but not at my credit's expense...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 24, 2017

    Great way to get debt free by a set date. I personally have had a great experience with Freedom Debt Relief. I can't think of a thing I'd change except when I added an existing account back, going from 212 per month to 230, seemed a little excessive to me considering the balance amount had not changed but my payment went up 18$ per month.

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    Reviewed Aug. 24, 2017

    This has been a wonderful experience. Having all my debt resolved have been a huge burden lifted. The customer service was amazing every single step of the way. I would honestly recommend this service to a friend or family member. Thank you guys so much.

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    Reviewed Aug. 24, 2017

    This was a very good decision for me at the time I needed the help. I converted my account to a loan which was only available after I had been in the program for approximately 1/2 the suggested time even though solicited to me at the beginning. I am happy with the results although I would have preferred it not take so long to complete the program and a higher settlement percentage.

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    Customer ServiceStaffProcess

    Reviewed Aug. 24, 2017

    Very good company, friendly, made the process so easy. Always ready to answer. I'd recommend somebody in a heartbeat. Great customer service, always a friendly answer. Very quick to take care of any problems I have. Always keeping me posted of different offers. Glad I hired you guys. Made things 100% better.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    A big thank you! to Freedom Debt Relief, you helped us so much in a time when our debt was drowning us. We were making minimum payments on 13 credit cards and getting nowhere. Today we only have two credit cards and we are able to pay cash for the things we need. That feels really good. Thank all the Customer service Reps that we spoke to on the phone whenever we had a question, they were there with an answer. We were really impressed at the amount of time it took to actually get back on track. We would certainly recommend this program to anyone with a lot of debt, and who are only able to make minimum payments on accounts. That way don't work.

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    Customer ServiceStaffProcess

    Reviewed Aug. 24, 2017

    The service was prompt and Jacob ** provided excellent customer service. He was very thorough, clearly presented the program and the options and prompt. I appreciated the assistance from Freedom Debt Relief. I will recommend to others including family members.

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    StaffProcess

    Reviewed Aug. 24, 2017

    I thought the team members were very knowledgeable and helpful throughout the process. I was very nervous initially because I had really good credit and one of my fears was that my credit would be ruined and take years to rebuild, it did take a dip for a little while but not as bad as you would think. In the end, I was thankful that I chose Freedom Debt Relief.

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    StaffProcess

    Reviewed Aug. 24, 2017

    I can't say enough about the level of service and competence at Freedom Debt Relief. After years of trying to dig myself out of debt, I put faith into this company. I am blessed to have chosen the right place! I got so many "offers", and have since heard a lot of horror stories about other companies. After speaking with them and asking many questions, I dove in with full trust. And... I was not disappointed. They advised me, and worked hard to resolve all credit issues with my best and highest good in mind. I am happy to say, that I am now in a positive place financially. It was an effortless process on my part. They did ALL the work, and the peace of mind was priceless!!! Say yes to yourself by saying, "Yes" to Freedom Debt Relief!!

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    Customer Service

    Reviewed Aug. 24, 2017

    The service I received was excellent, customer service and every recommendations was very helpful from beginning to the end. The right recommendation really help me to get back on my feet and I really appreciated all the help. Once again, thank you so much.

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    Reviewed Aug. 24, 2017

    The program they offer is a great solution if you are drowning in credit card debt or hospital bills. I was to the point of using credit cards to pay credit cards with no relief in sight. With this program I was able to get a little breathing room and make head way on the debts. Most of my debts were settled for 50% to 60% of the remaining debt. I would recommend to anyone having financial trouble and doesn't want to file bankruptcy.

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    Customer ServiceProcess

    Reviewed Aug. 24, 2017

    This process was scary at first, but everyone I have talked to in customer service or by email has been so reassuring. I am learning so much about handling my finances. I do feel more confident and very grateful for this experience.

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    Reviewed Aug. 24, 2017

    Freedom was everything they represented and more. I was able to eliminate over $140,000.00 in debt by following the program and paying a fraction of the money owed. The program works and I have been extremely pleased by the methodology and the results of the program. I WOULD GIVE FREEDOM MY HIGHEST UNQUALIFIED RECOMMENDATION.

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    StaffProcess

    Reviewed Aug. 24, 2017

    APlus lady. She was very intelligent, helpful, friendly. Top notch representative. She replied very quickly and help me with several questions. I started the process few weeks ago and I was hesitant but she answered everything and was patient with me as well. I'd recommend this program.

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    Reviewed Aug. 24, 2017

    When I first realized I was in trouble with my debt, I had signed up with another company. I had less than a week to decide if I was going to go through with it. I received a letter in the mail within that same week from FDR. I liked that I can track my money on the dashboard that I am paying into FDR to pay my credit cards off. FDR has put my mind at ease. Thank You.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    First I heard about you from a nephew and was so glad I made the call. Your people that I worked with were great and answered all the question that I had. 2nd it was great to get rid of the debt and become free of the credit card. I would still be paying on them until at least 2020. Thank you again.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 24, 2017

    I signed up for this program because I read lots of great reviews and was happy with the initial representative I spoke to. But I was promised a lot of things that didn't happen. First off, I was told that my debt owed would be cut by at least 40%. It was not. The first couple of credit cards had good settlements, but I kept asking them to not settle the smaller amount cards first, but to wait for my balance to accrue enough to settle the larger balance cards first (Visa and Discover). I kept being told, "No problem, we can do that," but then the next thing I knew they had made a settlement on one of the smaller cards again.

    In the meantime, my Discover card kept getting higher and higher and then I got SUED! Then Freedom made me PAY MORE to get that lawsuit taken care of. This was NOT explained to me and I was very unhappy. When they FINALLY settled Discover it didn't save me ANYTHING because by that point my balance was so high that the settlement was more than what I initially enrolled in the program! VERY UNHAPPY! Then I was told I could qualify for a Consolidation Plus loan and went through all the hassle of applying and was denied! Finally got it a year later, but it has literally pushed everything back.

    I was told I'd be debt free by October 2017, now it won't be until 2019 and I have ALWAYS made my payments. I feel like this company is deceitful and preyed on the fact that I knew nothing about how this process works, so they made me promises and spoke fast to get me into it. I wish I never did and I will never recommend it to anyone. Oh, and top it off, every time I called, I got a new representative. I would ask to speak to the person I had before, and they acted like they had no idea who that was. I bet the turnover at that company is so high. And they make all their employees tell the sob story that they too had to go through debt relief and used Freedom... Yeah right. Bunch of lies.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 24, 2017

    The staff at Freedom was very friendly and helpful and was very easy to get started on the program. It was the best decision! My debt of 21 thousand was resolved in just under 2 years. And our credit scores are not low either.

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    Reviewed Aug. 24, 2017

    Very excited to be on my way back to financial freedom. Patience is needed but once it gets rolling, the relief is very rewarding!! Would definitely recommend to anyone who is in need. I don't know what I would have done if it was not for a program like this. Thank you for helping the consumers!!!

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    Staff

    Reviewed Aug. 24, 2017

    I was at my wit's end until I contacted Freedom Financial. They helped me through every aspect of my problems and handled all professionally. I was very glad that I choose them. I would highly recommend to all. They really were a life saver to me. Because of them, I have now rebuilt all of my credit and have things under control from what I learned from them. Thanks again.

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    Reviewed Aug. 24, 2017

    From the first call to the present I've had a good experience. All have been courteous and helpful. Very informative about all the interest I'm paying and how to solve my situation. Everything was set up quickly and now we are on the road to a better future.

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    Reviewed Aug. 24, 2017

    It started out great. Then decisions were made without consulting me. I became very frustrated with the process. I finally got a personal loan and resolved the remainder myself. It took too long to get the tax information I needed. Oh and I am debt free and staying that way.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceStaff

    Reviewed Aug. 24, 2017

    From the very first call I made to Freedom Debt Relief until my account was established I was treated with respect. The agent I was working with was very helpful and understanding. He told me exactly what to expect and he was absolutely correct. He told me in the beginning it would be constant phone calls, and as long as I directed the debtors to Freedom our life would start to change, within two weeks all our debtors stopped calling and life was sweet. What was even more amazing than no more phone call was the fact that Freedom negotiated with my debtors and saved me at least $23,000.00 in interest and in four years I was credit card debt free. I will forever be thankful I found Freedom.

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    StaffTransparency

    Reviewed Aug. 24, 2017

    I found you online and asked to be contacted. Greg ** got in touch with me. I explained my situation. Then he explained what your company could do to help me. Whenever I have a question or concern the reps. have been most helpful. I have spoken with Holiday and also with, I believe her name was Luc. Everyone has been super nice and very knowledgeable. They have explained the steps that are going to be taken to help me in my situation. I look forward to dealing with FDR.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 24, 2017

    I am excited to make this change and with your help get out of debt. Taqiy was a great help, and very informative, he took the to explain every detail and answer all my questions. I have already recommended this program to a friend. I am looking forward to getting started.

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    StaffProcess

    Reviewed Aug. 24, 2017

    Everyone who worked with me at FDR was courteous and helpful. The process of starting in the program was explained in detail and I was able to make choices regarding the payment plan throughout the timeframe. FDR helped me pay down my debt ahead of schedule so that I could get back to a more financially sound future.

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    ProcessTransparency

    Reviewed Aug. 24, 2017

    Freedom worked with me almost weekly to get my debts cleared up. Easy process and easy to work with. Was able to clear up over 30 accounts in less than 2 years. Qualified for a loan to close accounts much quicker.

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    Reviewed Aug. 24, 2017

    Freedom is a great company. I had a total of 125,000 in credit card and personal loan debt. And within 2 years with the help of FreedomPlus all my past debt is gone. In 14 more months I will be 100% debt free. Own my cars and house. Not bad for 50.

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    Reviewed Aug. 24, 2017

    I was very pleased with the overall service provided to me. My bills were negotiated with my creditors as quickly as possible. However, my credit was damaged during the process and I'm not able to get any type of credit.

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    Reviewed Aug. 24, 2017

    It's been 2 weeks and I've sent a few emails and requested to update a couple of my accounts and add a few, but have yet to receive any communication back. But you were Johnny on the spot to take my first payment. If I can get communication your program would be wonderful.

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    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceProcess

    Reviewed Aug. 24, 2017

    This was a very easy and painless process. During the term I had only one issue with one collector that I had to call for assistance with. It was handled immediately and that was the end of that. It was a little more expensive than I would have guessed as far as service fees go but it was a whole lot less than having to pay the entire debt I had accumulated. Besides, the debt was my own doing and I was happy to pay to make it go away!

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    Reviewed Aug. 24, 2017

    My overall experience has been exceptional. My guidance throughout the start to now has been 100% and given me hope. I tried to navigate through a very difficult and expensive surgery and maintain what had started out as a good credit rating but was failing miserably. The bankruptcy bug was chewing at me but in talking to my counselor I am so glad I did not pursue that option.

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    Reviewed Aug. 24, 2017

    The people I spoke to when I called were all courteous, kind and helpful. They alleviated my fears and doubts. I came to feel secure in my decision. And now, not long after I finished the program, my Credit Rating is "Excellent". The relief is hard to explain.

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    Staff

    Reviewed Aug. 23, 2017

    My husband and I were over our head with credit cards. Freedom Debt Relief was able to negotiate with our creditors and cut our debt down to 60% of the total amount. The Representatives were very kind and informative answering any questions or concerns we had. Very glad we found them.

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    Staff

    Reviewed Aug. 23, 2017

    Help me out big time. Help me from going bankruptcy. Settle most of my debt at 45 percent. Help me rebuild my credit. I want thank them for a great job helping me and show me how to stay out of debt whenever other would not help that help and gave me the chance.

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    Staff

    Reviewed Aug. 23, 2017

    Freedom Debt Relief are nice and understand when you have things happen that can make it hard to stay on track on your payments. I have told friends about how easy it is to work with the people at Freedom Debt Relief. Keep up the great work.

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    Staff

    Reviewed Aug. 23, 2017

    Customer relations staff always knowledgeable, helpful and friendly. Couple of suggestions: Make sure clients enrolling understand their potential tax liability. I had quite a shock and had to pull money from retirement account to pay IRS. Wasn't comfortable calling my creditors and trying to negotiate. I thought that would be taken care of by Freedom. I am happy my creditors have been paid and I'm on the way out of debt. Thank you.

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    Staff

    Reviewed Aug. 23, 2017

    Everything was easy and the people I had to talk to was very nice and not judgmental with me at all. I just hope this is the real deal and not a scam and that I can really get out of debt and repair my life.

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    Reviewed Aug. 23, 2017

    So happy to have this burden resolved. The guidance and management of funds made navigation of a stressful situation hassle free. Questions were promptly and thoroughly answered. There was no setbacks and everything that they told me they would do for me was on target as scheduled.

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    Staff

    Reviewed Aug. 23, 2017

    I am so glad I made contact with Freedom Debt Relief. I feel more relaxed and not having to think what is my next payment. I am able to do some physical activities by exercising (walking daily, 20 minutes of weight lifting exercise). Be more happy that your Team is helping me along the way of becoming debt-free.

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    Customer ServicePriceStaff

    Reviewed Aug. 23, 2017

    Freedom Debt Relief helped me solve my issues with debt. I followed their system, they delivered on time and within the quoted price. Freedom Debt Relief's advisors were always available to answer my questions and help me understand their process.

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    Reviewed Aug. 23, 2017

    The company makes money while leaving the customer with debt and having to pay the IRS. Relationships with credit card companies are destroyed. I shouldn't have contacted this company. Any company that ask you to chant your address should have been a red flag. I am just too naive.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Aug. 23, 2017

    I was very pleased with the customer service, they were very helpful, explaining the whole process before I agreed to the program and answering all my questions. I feel a sense of relief to know my debts resolved so quickly. Thank You for everything you do.

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    Staff

    Reviewed Aug. 23, 2017

    Thank you! Everything went smoothly. I have paid my $182 fee consistently to FDR. I have paid 48 of my 93 payments, so about halfway home free. I would recommend anyone that got in over their head to utilize your service. Everyone I dealt with was patient and compassionate.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Amazing! I'm very please to choose you to relief my debt. You guys are very professionals and is super easy working with the company, absolutely amazing. Thanks to that program. Now I'm debt free and back on track, thank you. Thank you a million times for everything, I'm recommend this program to anybody.

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    Staff

    Reviewed Aug. 23, 2017

    We were very pleased with your agency. You were very personable and kind. You treated us like friends and never once treated us like we were stupid to get in this situation. You are very helpful. With your encouragement we were able to pay our debt off before the scheduled time. Thank you again.

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    Staff

    Reviewed Aug. 23, 2017

    Everyone I dealt with was friendly and really knew their stuff. They were very helpful and really seemed to care about you the person. I AM DEBT FREE AND IT IS A GREAT FEELING! Thank you FREEDOM DEBT RELIEF. I could not have done it without you! I would recommend FREEDOM DEBT RELIEF to anyone who is looking to consolidate and get out of debt!

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    Customer ServicePrice

    Reviewed Aug. 23, 2017

    After Hurricane Katrina, our family found itself in a difficult situation. Freedom Debt helped us pay off over $13,000 in credit card debt in a reasonable, timely and affordable manner. Their customer service department and online assistance kept us informed throughout the process. I would recommend highly.

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    Staff

    Reviewed Aug. 23, 2017

    I received so much support and understanding, I feel so grateful. Thank you all so very much for your understanding and the gift you all have given me. You have given me the opportunity improve my credit score and it is now reflecting. Thank you. I am so pleased it was over in a timely manner.

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    Staff

    Reviewed Aug. 23, 2017

    I was able to pay our monthly cc that we had to use based on having two kids in college at the same time (last one in sr year thank goodness)... and was very concerned I'd never be able to pay off... After speaking with Freedom Debt Relief they never once made me feel uncomfortable about our situation, understood and were amazing at helping, even when an attorney letter came in they handled it all for me. We went from using cc 100% of the time to using cash only and as scary as that seems after the first few months you start actually having some extra money and are able to live without the cc and we will be debt free in 3 years and so excited to purchase our forever home! Thank you!

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    Staff

    Reviewed Aug. 23, 2017

    I am so relieved to be out of debt with these credit cards. I would definitely recommend my family and friends. I have already referred my daughter for help and they are working with her. Thank you so much for all that Freedom Debt has done for me!!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    They are very friendly, professional and courteous. Always available to respond to my questions. I am very impress of how quick they have negotiated some of my credit cards, hopefully we will finish our negotiation with my creditors sooner than expected.

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    StaffProcessTransparency

    Reviewed Aug. 23, 2017

    The staff I dealt with during the process was very helpful and knowledgeable. The staff explained in detail what to expect. And answered any questions I had in terms that was understandable. They never made feel I was wrong in getting a financial difficulty.

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    Reviewed Aug. 23, 2017

    Calling Freedom was the best decision I ever made. I am now debt free and stress free. No longer robbing Peter to pay Paul. My husband and I are able to relax and enjoy life now. We both have jobs that we enjoy now and not stressful jobs that we have to have to pay the bills. We will now be able to retire in a couple of years instead of never. Thanks Freedom!

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    Reviewed Aug. 23, 2017

    Overall, I am satisfied and did accomplish debt resolution. My only concern is that my credit score took much more of a hit than I was expecting. It is now on the mend and I am better off than I was. However, I had never been late on a payment and had to endure that stigma in order to move forward with debt reduction. Totally on me, I did not know the questions I needed to ask.

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    Reviewed Aug. 23, 2017

    I could not be happier with my experience with FDR. It helped give me peace of mind getting back to a healthy financial life. I would highly recommend. It gave me the relief I needed at the time. Thank you again.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Truly appreciate the care and efficient way Charlie ** handled my case. Before I was even done submitting my information, He was calling me with a response. His knowledgeable answers to all my questions brought me peace of mind. I would definitely recommend his services. Thank you.

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    Staff

    Reviewed Aug. 23, 2017

    The staff was very helpful and answered any questions I had. I would highly recommend them to help anyone out with their debts. Thanks to all that helped me. I have referred this company to a lot of my friends.

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    ProcessTransparency

    Reviewed Aug. 23, 2017

    I didn't realize I would get hit on my taxes with a 1099. Near the end they were not negotiating with my last 2 creditors. They did help me clear out 52000 in debt in 3 years. My credit score took a big hit. But the program did work. And I am debt free.

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    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed Aug. 23, 2017

    I felt like I would never get out of Debt and this program has lifted the weight off my shoulders. I've just started and can already see the light at the end of the tunnel. It's still scary with creditors calling all the time, but I feel like the reassurance and tools are there.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Definitively I would recommend your Agency to my friends. You have literally saved me from shame, poverty, and more importantly bankruptcy. Your staff are the best as far as calming down when a problem occurs during the process. What you said in the contract is adhered to 100% and you kept your word to the end. For me It's golden. You've made me wiser and prudent in money management. Thank you for your assistance.

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    Reviewed Aug. 23, 2017

    Everything was great with my experience with FDR. The only thing I would say was at the end, when I was trying to pay off my last two cards. I had to call 2 months in a row to request the service to be expedited. And was told twice that they would do it and they never did. So I withdrew my bank and paid them off myself. Other than that situation at the end, it was a good experience.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Awesome customer service, they made everything easy and put my life back on track, I would recommend Freedom Debt Relief to anyone, they go above and beyond to help their customers and answer any questions. I just want to say thank you for all your help!

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    Customer Service

    Reviewed Aug. 23, 2017

    We, my wife and I, got ourselves in about 200,000 in credit card debt and seen no way out except bankruptcy. Freedom Financial saved us by showing us a legal and better way. We were able to pay around 50,000 instead of 200,000. Thank you so much. The calls ended in about One month and we are actually stress free.

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    Price

    Reviewed Aug. 23, 2017

    When I first signed up with Freedom Debt Relief, I asked them how they make their money. Obviously, they're not going to provide a service for free. There are some expenses I think should have been made known to the consumer. The National Debt Relief loan had an interest rate that was not at all commensurate with what is being paid on savings accounts. It was less than the approx. 29% interest rates I had been charged on the credit cards on which I'd had debt, but NDR was charging over 20%, which is still usury and thus delayed me reaching my goal of being debt-free.

    Also, once I qualified for the National Debt Relief consolidation loan, and Freedom Debt Relief settled with my three credit card companies to reduce my balance, it was not made known to me that the amount written off by the debtors would be taxable as income. Hindsight being 20:20, it may have been more advantageous for me to have declared bankruptcy. There should also be a way to make extra payments to the debt consolidation loan easily online.

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    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Aug. 23, 2017

    Awesome experience! The agents were knowledgeable about the program and my options. The portal is the best tool. I could talk to a person day or night. This program has helped me to turn my life around financially and I'm truly grateful.

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    Customer Service

    Reviewed Aug. 23, 2017

    When I would contact someone they would never answer my questions. On one of my accounts they stalled on doing anything until just before my contract time was up just so they could renew my contract and collect more money from me! I think that is intentional and the way they operate. I would never recommend them to anyone and would never use them again!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 23, 2017

    I wish we would have been advised that American Express does not work with debt consolidation companies. I was extremely embarrassed to be served with a lawsuit due in front of my neighbors for nonpayment of this account. Not to mention, the inconvenience of having to go to the Bexar County Courthouse to file paperwork to show that I am making payments in order to pay off this account on my own.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    Poor follow up if any! Too difficult to get actual status. Very few reps were honest, giving boilerplate answers. Too deceptive re available assistance. Too willing to say not within scope, while wife was getting the exactly the same type of request fulfilled.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed Aug. 23, 2017

    This program is not a gimmick. I had a credit score of 758 and had never made a late payment on anything in my life. However, a change in my life situation made it very difficult to manage month to month after paying all my bills. Once I enrolled in the program, it was really hard to just stop making payments. In the end though, everything worked out and my debt was cut in half. Just be sure to buy the legal coverage for $12 a month - this will provide you with more peace of mind during the process.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    They were very helpful every step of the way. From contacting creditors to paperwork. I was always able to get a hold of my credit counselor via email or phone. It was a relief to finally get out of debt. I would recommend them to anyone who was serious about getting out of debt.

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    Staff

    Reviewed Aug. 23, 2017

    Everyone has been extremely helpful with my business and I appreciate it. I was in dire strait until I talked with you. Thank you so much. Everyone was patient with me and never left me where I did not understand what was being done or said and for this I am ever so grateful. I will recommend you to anyone who is in trouble with their finances. Thank you.

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    Customer Service

    Reviewed Aug. 23, 2017

    Unwilling to step-up and be seen, if not for the phone, I'd never know a human was doing anything, for, I had to be the one to handle the court's. No one from Freedom ever helped personal, legally face to face, what was to take 33 months turned into 49months, I'd say, if not for my personal action's I'd still be waiting. They worked, as long as there was no work to be done on their part, done is done. Hopefully nothing will happen to change the ending of the account, with the clearing of these account. Never did get anything from freedom saying the account was closed or something along that line... Only God Knows.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Aug. 23, 2017

    Everyone I talked to was very helpful, and everyone was completely understanding. I appreciate everyone that I talked to especially Larry. He helped me a lot. I can't thank him enough. He was very respectful and led me through the process like an expert. If you need help. I highly recommend Freedom Debt Relief.

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    Reviewed Aug. 23, 2017

    I've been very happy so far with how your company works. Would recommend to others in the future or if someone asked me more recently. I feel that my credit is more under control and that is a great feeling. Thank you.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Informative, extremely helpful and answered questions in an understanding manner. Provided step by step process without being judgmental. Still early in the program, but highly recommend. The information contained in the welcome brochure covered what to expect during each phase of the program.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I am very excited to inform that Freedom Debt Relief was a win win situation for myself. They provided the framework and structure for me to gain relief from my debt situation. All that I had to do was to follow the plan. Freedom Debt Relief negotiated all of the agreements; and I followed the plan. Thanks to Freedom Debt Relief I will never get myself into the debt situation that I found myself in 4 years ago! Thanks for your assistance in this matter!

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    Verified purchase

    Reviewed Aug. 23, 2017

    Freedom Debt Relief set up a payment plan and helped me to wipe my debt out. They did so with simple and reliable tasks. I never felt pressured and even when my debt was paid they returned the over-payment promptly and accurately. I am thrilled with the outcome!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    I did everything right. They started taking payments out of my checking account the day I signed up. After 15 months of payments, a process-server showed up at my door. I was being sued by two of the companies that they were supposed to be working with! I was furious. Needless to say, customer service was no help. I finally got a personal loan (which I should have done before I tried this horrible company) and was able to stop both lawsuits. NO THANKS TO FREEDOM DEBT RELIEF. I am so upset with this company. They could not even provide me with a clear accounting of all the money in/out of my account. Please do yourself a favor and do not do business with them. They still cannot account for $1500 that was debited from my bank account. And they won't help me, I've emailed at least 10 different people, and no one will help. AVOID THIS COMPANY IF YOU CAN.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceProcess

    Reviewed Aug. 23, 2017

    Was very pleased the whole process! You guys were very helpful with the questions when I would call, answered them all! When credit card company reported that I was dead, you helped me and waited until I straightened this problem out! Thanks.

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    Customer ServiceTransparency

    Reviewed Aug. 23, 2017

    I called and the information I received helped lift a weight of financial squeezing off my shoulders. I know I made the best choice, because a friend of mine chose a different company. What a difference of my worry free experience and what they are still going thru. I got exactly what was explained to me, no hidden fees or pressure calls. I would strongly advise going with the attorney program that is offered.

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    Staff

    Reviewed Aug. 23, 2017

    My experience has been great. Having help paying off my debt 1 at a time has been a life saver. Everyone I've come in contact with has been extremely helpful and knowledgeable. I will recommend this company to any friends or relatives that need this kind of assistance.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I have access to my account and progress made by the payments made up to date. I'm also happy with the settlement with Barkley's bank. I have access and communicate with my F.D.R. adviser if and when I have any questions or concerns regarding my account.

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    Price

    Reviewed Aug. 23, 2017

    FDR did not follow through with started goals. Worst thing I have ever done in regards to my finances and end result is I am worse off than before. It was only a method to get me in a loan program with super high interest rates and my credit score is still hosed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Aug. 23, 2017

    Freedom is exactly what I felt the minute I signed up with FDR! Having one monthly payment, customer service that went above and beyond, and someone helping me with credit card/loan companies was beyond what I thought they would do! A+++.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I was in a terrible financial state, my partner of 10 years had left and I was stuck with all the bills. This company got me thru everything without any hassle. Yes it takes time and you have angry creditors after you but in the end it was a great experience.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I am hearing-impaired, so when I started to get in trouble with credit card debt, I was mostly fearful of trying to navigate settling my debts on my own with the credit card companies or collection agencies and making a mistake if I misheard something, Freedom Debt Relief helped me make sure that did not happen by communicating clearly what I needed to do and being considerate of my hearing loss and accommodating for it. This was not at all an easy thing to go through, but I have no doubt that I have managed as well as I did because of Freedom Debt Relief. I'm very grateful for that.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    Everyone I worked with was very polite, and compassionate. They always had answers to my questions, and walked me through every step. They always took time to make sure I understood, and explained every step before proceeding. Every time I called they were there to help, and every email was answered right away. I had a great experience and would recommend their service to everyone.

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    Staff

    Reviewed Aug. 23, 2017

    First, I would like to say thank you to the Freedom Debt Relief team. They were working so hard to get to this point. Without these group to help me out, I will have a difficulty to make thru for the past years. But I'm not done yet, I still 4 more months to go and I will be relief, learned from the hard way in life.

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    Reviewed Aug. 23, 2017

    Had a good experience with the debt consolidation. With a large amount of debt it was paid off within 4 years with no problems. I did have some issues with the IRS but they are being worked out at this time.

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    Customer Service

    Reviewed Aug. 23, 2017

    I was raised to believe that Bankruptcy was just not done! So I went with FDR. Positive: Customer Service extremely helpful with any issues and resolution. Negative: DON'T DO IT!!! I was sued by 3 of the six credit companies. So if you're going to take this route, include the legal representation. I was lucky! I inherited enough $$$ to pay all my debts off (through FDR) shortly after enrolling with FDR. But the final insult was when I received a 1099C (Cancellation of Debt - considered income) which added about $2k to the amount owed the IRS.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed Aug. 23, 2017

    I am just starting the program, so can't really give an experience yet about resolving my debt, but so far the interaction with them has been great and helpful. Accolades to John **, on his presentation to me. I completely trusted his help and knowledge, and hopefully soon, I will be able to get out from my debt.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    The people in charge of helping to reduce/eliminate my debt were wonderful to work with from day one. The team is very knowledgeable and thorough, providing step-by-step guidance while making sure to answer any questions that I had. I am now feeling much better as I continue my journey toward better credit. Thank you again!

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    Customer Service

    Reviewed Aug. 23, 2017

    I have very relief repose peace with you, Because I am trust you to taking care of my finance problem. I don't have to no more rush to preparing taking care the payment and answer to the rowdy rush telephone call anymore. Thank you very much.

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    ProcessTransparency

    Reviewed Aug. 23, 2017

    FDR was open and transparent about the debt consolidation process. They were informative about the process. They took care of everything. I felt confident in how they handled all the steps involved. It took about a year to complete the steps, but I am in a better financial situation as a result of their service. I am a satisfied customer.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I found it difficult reaching out to someone that could help me at the end and to go over status of my account but maybe because I had paid Freedom some larger sums of money at one point might have messed things up somewhat. Overall I was happy with the work Freedom performed.

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    Verified purchase

    Reviewed Aug. 23, 2017

    This was a new experience for me. It was not what I expected and fortunately I came into some money to be able to pay off two accounts at a much, much lower amount due. Now paying back the loan for which paid the rest of the bills. Overall... it works.

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    Verified purchase

    Reviewed Aug. 23, 2017

    So far so good. I am well on my way. My first settlement came in & was approved in a month. I am extremely happy with how my debt consolidation is going so far. I would highly recommend Freedom Debt Relief to others.

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    Verified purchase

    Reviewed Aug. 23, 2017

    My hours got cut at my job and I have 2 kids. My bills were piling and getting in way over my head. I didn't want to screw up my credit any worse so I contacted Freedom Financial. They calmed me down and made it where I didn't have to worry about it any longer and they take out my payment so I don't have to remember to try and pay someone on time.

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    Reviewed Aug. 23, 2017

    I paid it off in full, then they said they needed more. I asked again to pay it off, and they just kept wanting more monthly payments. I'm glad it's over and regret ever enrolling in it. Good to be out finally.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    I personally had a wonderful experience using Freedom Financial. Their customer service always treated me with respect and understanding of my situation not to mention always helpful. I am very pleased with the program and the way my debt was settled.

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    Staff

    Reviewed Aug. 23, 2017

    Freedom Debt Relief is the Best. The employees are: attentive, understanding, respectful, and driven to get their clients "back on a healthy track", from excessive financial debt. Thank you so much. This company is truly a blessing to people like me.

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    Staff

    Reviewed Aug. 23, 2017

    The prospect of paying off my credit cards in three years as opposed to thirty has been such a huge incentive for me to be as efficient as the Freedom Debt Relief team including the legal team. They are extremely knowledgeable and have been professional and effective in getting the job done. I cannot believe such an organization exists to help people instead of over profit from them. They help educate us to be more financially responsible and at the same time protect us from the faceless giants.

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    Transparency

    Reviewed Aug. 23, 2017

    They were very helpful, easy to deal with, explained everything in clear language, and non judgmental. They follow thru on paperwork. Call to make sure you understand what needs to be completed and in the time frame necessary to get it filed.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I was very happy and grateful for the experience that I had with Freedom. Not only did they help me in an unsteady time I have since continue to stay debt free. I have no credit cards and I pay cash for most of the daily things that I do.

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    Staff

    Reviewed Aug. 23, 2017

    I only wished that I would have found you sooner. Your entire team no matter whom I've spoken with have been truly supportive getting me the results fast and efficient. It's been really difficult to maintain my monthly commitments these past years due to life's challenges. Mom and Dad needed a place to live and my wife has committed herself to caring for them since 2008. Leaving me to work as a single income earner. I'll retire soon and not having this debt hanging over my head once paid off is a blessing I'm LOOKING forward to.

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    Transparency

    Reviewed Aug. 23, 2017

    Your company was very good. You walked me thru everything that had to be done to help me with my creditors and help me get them from calling me every day and sending treating letters. I'm so grateful I found your company. When I talk with coworkers or others who may be in the same situation I was once in I always recommend your company. Thank You for helping me. You removed a big weight off my shoulders.??

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    Staff

    Reviewed Aug. 23, 2017

    They helped me through a very difficult time in my life. It was at a time I just didn't know where to turn. My initial contact was with a very understanding and kind woman. Everyone was wonderful to work with. I couldn't have done it without them. I'm finally on the road to recovery!

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    Customer ServiceTransparency

    Reviewed Aug. 23, 2017

    Freedom Financial worked with me and answered my questions whenever I called or email. Easy to read status update chart on the progress. There was however times when my personal chart displayed more total amount than I had debt. When I called it was explained what that was. Also any money that was due back to me after my debts was complete. Freedom Financial deposited it directly back into my account.

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    Staff

    Reviewed Aug. 23, 2017

    I did recommend to a friend and they have also been pleased with the service. I had no problems with the service that I received. I would definitely recommend your services. It is wonderful to be debt free. Thank you!!!

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    StaffProcess

    Reviewed Aug. 23, 2017

    I had a great experience from the beginning to when the program finished. Everyone was very helpful and understanding and if you had any questions they were right there to assist you. I would not hesitate to recommend this to other people.

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    Staff

    Reviewed Aug. 23, 2017

    Jessica ** has gone above and beyond to help get me started on a straight path to debt relief. She represents the company well!! I have recommended Freedom Debt Relief to many of my friends, coworkers and family because I know they will be taken care of.

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    Staff

    Reviewed Aug. 23, 2017

    Monica ** was very understanding & helped me make a decision by answering all my questions. Also, she gave me time to think about everything she had told me. I felt we connected on a personal level as well. I feel this decision is going to take me to a better understanding of my financial decisions in the future.

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    Staff

    Reviewed Aug. 23, 2017

    When I first contacted Freedom Financial, I spoke to a gentleman whose name was Mr. **. He was very helpful and a good listener. He had lots of patience and somehow gained my trust. He told me how the credit companies should be handle and helped steer me to the debt consolidation phase.

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    Reviewed Aug. 23, 2017

    FDR made my journey to debt free relatively painless. I followed their instructions and everything went as planned. When one debt went to litigation the law firm was perfect in settling for me. You took the worry out of my life. THANK YOU!!!

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    Staff

    Reviewed Aug. 23, 2017

    Life saver, believe me it helps, you can't solve your debt problems on your own. Interest is what is really hurting people but they will take care of that for you. A steady monthly payment plan will be set up just for you.

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    StaffTransparency

    Reviewed Aug. 23, 2017

    First and foremost, I would like to thank Freedom Debt Relief for taking on what seemed like a mountain that I could not climb. Everyone there has treated me like I am someone very important. They made me feel as though they understood my problem and were more than glad to render assistance to ease my burden. They explained in detail what they were going to do and what my responsibility was to them. They made it a point to ensure that all my concerns were answered. Everyone there acted as a professional. I felt that I was in good hands and not worried. They stayed in contact with me the entire time and I was always required to make a decision as to what they were going to do on my behalf. I cannot thank your company enough for helping.

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    StaffProcess

    Reviewed Aug. 23, 2017

    From the beginning your representatives have been very thorough and professional. I was very tentative with the initial process, however I trusted the process and made it through the tough part. My unsustainable debt payments were consolidated and my Credit rating went from 690 down to 520, now after 1 1/2 years in the program my TransUnion and Equifax are at 720! I hope to have my debt paid off by next December. The only issue is that there is no information which I can get from FDR to assist with ideas to rebuild my credit.

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    Staff

    Reviewed Aug. 23, 2017

    I had a really lovely experience with Freedom Financial. I feel like they helped me with my debt, and were able to assist me in making the best choices possible given my financial situation. I would recommend them to anyone!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Every call I make is an outstanding call. I actually feel like I have a new friend. I am never not satisfied with the advice I get. And most important, I actually have a great day with such friendly connection we've made.

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    Reviewed Aug. 23, 2017

    They have already successfully negotiated my first settlement. On to my next settlement, and then to debt free. My thanks to the Freedom Family for helping me to achieve the freedom of becoming free from all credit card debt. I cannot wait to be out of debt.

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    Process

    Reviewed Aug. 23, 2017

    The whole process is stressful but it's not the company’s fault. It is what it is. I'm happy with the results but it takes quite some time to get there. I tried other means of paying off my credit and only found myself deeper in the hole. It devastated my credit score but I'm slowly fixing that and glad the whole thing will be done within the next six months.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 23, 2017

    Freedom Debt Relief does just that; frees from debt. They negotiated with my creditors to settle for a portion of the debt. Employees were very pleasant and helpful as they worked with me through everything. I would recommend this company to anyone with overwhelming money problems. Loan companies and credit card companies are too eager to loan you money. The more debt I had the easier it was to get more. That's not right. Thank you.

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    Reviewed Aug. 23, 2017

    I found Freedom Debt Relief to be an easy and helpful service that really lowered my debt payments, and gave me a manageable schedule for repayment. I am really glad I used this service and would recommend it to others. In fact I already have recommended it to others and will probably do so again.

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    Staff

    Reviewed Aug. 23, 2017

    FDR has been a lifesaver for me. I am not stressed due to my financial situation, and I have confidence that they will be able to help me pay off my debt faster than if I had to do it on my own. A very good friend recommended and assured me that FDR is a excellent resource.

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    Reviewed Aug. 23, 2017

    All I can say is I am very happy with Freedom Debt Relief. They made me feel that there was a light at the end of my financial tunnel. I started out embarrassed but now I feel a weight lifting off of my shoulders. I feel new beginning can come true. Thank you so much for all you do for me Freedom Debt Relief! Hugs.

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    Staff

    Reviewed Aug. 23, 2017

    Thank you for all your help. Without this company, I don't know where we would be. We would still be paying on our credit cards. We were able to pay off everything in a timely manner with the help of Freedom Financial. They were always there when we had questions.

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    Transparency

    Reviewed Aug. 23, 2017

    The whole signing up process was great. It was a very smooth process, electronic signing was also very easy. Steven explained everything wonderfully and answered all my questions. Would definitely recommend Freedom. I am looking forward to being debt free soon!

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    Customer ServicePriceStaffProcess

    Reviewed Aug. 23, 2017

    I am glad I signed up through the program as it definitely saved me time and money lost through accruing interest. Everyone was very friendly throughout the process and for the most part able to answer questions I had while enrolled. If they couldn't they would find someone who could. I feel most cards were favorable in terms of the reduction but our Discover card had a mis-communication with one of the advisors and we did a partial to lock thinking it would help us but in the end we basically paid the full amount.

    I should have just waited until we had more in the account and could have paid it off. That would be my only negative is making sure you build up your "bank account" before going through with the deal. This way you get more for your dollar and avoid all the miscellaneous charges. Other than that I share with others about the program and how it helped. Now that I'm in a better spot financially I hope to never use them again, however, should something happen they would be my first call. Don't wait - if you're in trouble or thinking about it just call.

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    Reviewed Aug. 23, 2017

    I was drowning in debt and Freedom Debt Relief saved me. Highly recommended using their wonderful service. They thoroughly reviewed my finances, explained the benefits of using their expertise to negotiate a lower payoff amount and offered the best options for me while still letting me choose things for myself.

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    Staff

    Reviewed Aug. 23, 2017

    Debts got out of hand during my husband's final illness. FDR really helped me get back on my feet. There were several times when I got confused by their monthly statements (my brain doesn't work as well as it did 60 years ago.) Representatives were very patient and respectful while helping me figure everything out. Kudos to a great team.

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    Staff

    Reviewed Aug. 23, 2017

    I have been a client for over a year and am well on my way to financial freedom. I only wished I would have done this sooner. The people I have dealt with have been over-the-top helpful in every way possible. Million thanks for deflating my stress levels.

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    Verified purchase

    Reviewed Aug. 23, 2017

    Freedom Debt Relief helped me during some trying times and took the weight off my shoulders when I could not pay back everything I owed to my creditors. They worked out a plan to pay back a percentage we both could live with. Thank you for working so hard for me.

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    StaffProcessTransparency

    Reviewed Aug. 23, 2017

    This solution helped me find a light at the end of the financial tunnel. I completed the program a few years ago and my credit score has rebounded to Good status. The team at Freedom were very helpful, honest and managed more of the process (and communication with creditors) than I could have expected at the outset. I recommend this service for those who wish to start fresh and avoid financial ruin and black marks.

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    Freedom Debt Relief Company Information

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    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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