Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed June 10, 2019
Could use more assist with limiting debt. Need to target highest debt first and work down to the least expensive. There should be a quarterly check-in point to see what direction the program is going in and if any updates and changes are needed to be made.
Thank you for your feedback, Mr. Long. The Client Dashboard was created for our clients to have the ability to view their account details at any time. The Client Dashboard provides our clients with 24/7 access to their account information. Our negotiators have years of experience getting settlements with a large variety of creditors and know which creditors to settle with first, how much debt reduction creditors are likely to agree to, and more. We create a negotiation strategy custom to your debt, your budget, and your goals and we methodically execute that strategy to get you the best settlements we can. However, our advocates in Client Services are available 7 days a week to answer any questions or address any concerns that come up along the way. We can be reached by calling or emailing. Thank you for choosing Freedom Debt Relief to achieve your financial goals.
Reviewed June 10, 2019
This service is helpful. It is unfortunate that it takes so long to deal with some creditors and the late fees and excessive interest makes it difficult but they work well with creditors. This company keeps you well informed on the progress being made. The cliant dashboard helps you see your progress.
Thank you for your feedback, Michael. We understand our process requires the patience of our clients. We appreciate you understanding the fact that we have great relationships with thousands of creditors. Our continuous goal is to obtain the best settlements possible on behalf of our clients. Great job utilizing your Client Dashboard! We provide several tips and tools there to aid our clients in successfully completing their Graduation Paths. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief.
Reviewed June 10, 2019
When I received my first collection letter giving me 10 days within which to make a payment, I contacted FDR. What a very pleasant young lady who assisted me. She made me feel like we had been personally introduced and I knew her for years and years. She was so helpful in calming my fears. My experience with all of the people I have been in contact with since signing up with FDR has been overwhelming a pleasure. I hope everything else moves along as smoothly. I was advised to fax in a copy of the letter. Thanks FDR.
Thank you so much, Danna, for sharing your experiences with us. We are thrilled to hear about the positive experience you had when communicating with our Client Services team. It's rewarding to hear you say the advocate took her time with addressing your concerns and was able to provide you with peace of mind. We cannot thank you enough for sharing this with us. Please continue to contact our Client Services team any time you have questions or concerns about your account. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Reviewed June 10, 2019
I really appreciated speaking with this particular agent. Sometimes you explain the problem and you are never sure if the person on the other end understands or is equipped to address the question/concern. I inquired about a particular creditor, and she provided me with insight on what typically happens with that creditor and what is currently in process. I like context and she helped me understand next steps so I could plan my next steps better. Thank you!
Wow, incredible feedback, Merri! Thank you for recognizing the amazing customer service provided by one of our skillful advocates in Client Services. Educating our clients is top priority for us. We are very glad to hear the advocate took his/her time to clearly address the concerns you had regarding a specific creditor. We encourage you to reach out to our Client Services team any time you have questions or concerns about your account. You can also chat with us live during business hours when logged on to your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed June 10, 2019
My intentions is to up my deposit payments, I owe several people and trying to pay them off for all the help they provided to me in my hardship. Your services is really great and I will tell friends how you are helping me to clear my debt. Thank you!
Welcome to Freedom Debt Relief! Thank you for sharing the amazing feedback, Cassandra. We are elated to hear how great you're benefiting from our services. We also appreciate you recommending our program to others. Remember, your Client Services team is available 7 days a week to address any questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 10, 2019
I had six credit cards and my husband left me with all the debts. He was supposed to pay me money through our divorce. But it has been over a year and he still hasn’t paid me any of the money that he owes me for that. I explained that to Freedom Debt Relief and they were able to negotiate pretty well with most of the credit card companies and were at 50% or 40%, but Discover wanted 60%. But Freedom gave an estimate and explained to me that it might not be exactly what we expected. It has made my payback more. But I was fine with that and the amount that I was paying them.
Some of the communication with Freedom wasn’t as quick as I would’ve expected it to be, but I had good interactions with the their people and they provided good service. I was able to settle my credit card in a reasonable amount of time because I went ahead and did the loan portion through their sister company. Freedom said that the monthly payment could go up if I did go with their sister company and let them pay off those credit cards and I explained that I couldn’t afford to pay any more than what I was paying. But the sister compan raised it to about $125 to $140 above what I was paying. So now, I’m trying to negotiate to put my payment to what it was when I was with Freedom Debt Relief.
Thank you for sharing your experiences with us, Ms. Alvarez. We are terribly sorry to hear of the circumstances that led you to our program. However, it is our pleasure to provide you with a service that leads to a brighter financial future. Congratulations on the many successes you had while enrolled with us! Thank you for choosing Freedom Debt Relief to achieve your financial goals.
Reviewed June 9, 2019
To Whom It May Concern: On Wednesday, June 5th, I called into FDR for help with my account. My call was received by Client Services Representative Andre **. It occurred to me that FDR might appreciate my input since my experience was over and beyond the ordinary. I immediately noted Andre’s forthcoming personality for his high-level ability to articulate; also, his knowledge and his industriousness in solving issues that I brought to the table.
Andre was one of the most incisive, considerate, and gracious people I have ever met in a client services setting. He has a kind, patient, and engaging personality. These qualities are so important in client care. I was impressed by his projected diligence – what he conceived could be done for me and his plan for doing so. It’s a great feeling when I can see that a client services representative I’m speaking with is true asset to a company, as is Andre – and, again, it was very easy to ascertain.
I could tell, too, that Andre is the type of person to go the extra mile to get the job done! Andre took his time to explain everything to me and handled my call and subsequent emails with expediency and very dependably. He assisted me thoroughly, given all of my concerns. The combination of being so personable on the job with an extraordinary ability to focus is rare in client care. Andre’s sincere manner and resourcefulness in the good service that he provided made my day! Thank you for the excellence FDR maintains in its Client Services management staff. Yours sincerely, Celeste **
Thank you for sharing your feedback, Celeste. We are proud that our advocate was able to help you in such a meaningful way and we will certainly be sharing your kudos. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call or reach them by email. Thank you for choosing Freedom Debt Relief!
Reviewed June 9, 2019
Overall satisfied with the service. Once the FDR fee is added in the balance is close to what a person owes. That seems you per productive. The connivance of a single payment (each payday). Mostly customer service is responsive but not as responsive as the initial sales person. Again mostly satisfied with the service provided.
Thank you for sharing your feedback with us, Jason. We are sorry to hear of your dissatisfaction with our fee's, but thrilled to know that our service and performance has been satisfactory. We thank you for being a client and a member of our team will be reaching out shortly.
Reviewed June 9, 2019
This has been a slow process but it is well worth it. I have saved a lot of money and will be debt free. There is only 2 items that bother me and I was aware at the start. 1. Score drops and of course we want results immediately. The team I have is great and recommend them highly. Larry **
Thank you for sharing your feedback, Larry. We work hard to negotiate great settlements for you and we are happy to hear that you are pleased with your savings. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Thank you for choosing Freedom Debt Relief!
Reviewed June 9, 2019
Was so nice to actually talk to a person and they call you back when they say they are going to. Was approved and had virtually everything wrapped up in 2 phone calls. Should have done this month ago. Thank You!
Thank you for sharing your feedback, AJ. We are thrilled you are happy with the service we have provided thus far. Our team looks forward to seeing you 100% debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached via phone or via email. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed June 9, 2019
I was paying 500 on my credit cards but nothing was happening. A friend of mine told me about Freedom Debt Relief so I went with them. Enrolling was really easy and their rep convinced me. He was awesome. He let me know what would be going on and didn't give me time to say no. The payment plan they set up was perfect. Working with FDR has made me feel good. I recommend Freedom to my friends. I tell them that if their bills are whelming, they should work with Freedom. Through them, my debts went down.
Congratulations, Claudia, on taking back control of your finances! We are honored to be a part of your debt-free journey. Thank you for complimenting the service provided by one of our knowledgeable Debt Consultants. It's also rewarding to know the monthly deposit calculated is affordable for you and your household! Be sure to log on to your Client Dashboard at www.fdrclient.com to monitor your progress toward financial freedom. Thank you for choosing Freedom Debt Relief!
Reviewed June 8, 2019
Excellent service provided by the team at FDR. I would highly recommend your services to anyone who is in need of debt counseling. Thank you once again for your excellent support and dedication in helping me resolve my debt situation.
We appreciate your kind words, Leandro and we thank you for your recommendation. Our team is proud to support you along your unique journey. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached via phone or via email. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed June 8, 2019
We had received a letter from a creditor and I was instructed what to do with it and what would happen next. The customer support person was helpful and kind. She also answered a question I had about our list of accounts needing settled yet.
Thank you for sharing your experience, Karen. Our client services team is dedicated to ensuring an excellent customer experience. We are thrilled to hear you are satisfied with your service thus far. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached via phone or email. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed June 8, 2019
I really don't feel like I can give an accurate assessment at this time. I am new to the program so until I see some actual results I don't think I can fairly rate their program. Everyone has been courteous and kind. I feel that this will be a good program for me.
Hello Julie,
We admire your honest review. We cannot wait for you to begin to see results on your accounts and continue to work with you to your path of financial freedom! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 8, 2019
I had too much debt. Even if I had a pretty good income at the time, I wasn't able to keep up with it. I spoke to one of Freedom Debt Relief's reps and he was pretty clear on what it takes and what he needs. He was also clear on how their program works and how the law makes for other options to get debt consolidation faster or get a consolidation loan. I liked their program and went with them. Since then, it has been pretty nice to get communication with Freedom only when we have to instead of all the time. I know they're working and ever since I went with them, they have been doing a good job. They don't bother me unless they have to.
Also, getting a hold of Freedom when I have concerns has been pretty fast. I just dial a number and I don't have to wait that long. There were also times in the past 2 years during which I had a few emergencies and I had to stop my payments twice for a month. Freedom understood and helped me with that. They told me the consequence of doing it, but they helped me even I know what risks it takes. They gave me more options to stay updated. Working with them has removed all the stress that I used to have before.
We appreciate you taking out the time to share your personal experiences with us, Rigoberto. Thank you for sharing the many ways you've benefited from enrolling in our program. We're also very glad to hear how pleased you are with our communication efforts. We cannot thank you enough for trusting our process! Thank you for choosing Freedom Debt Relief.
Reviewed June 7, 2019
Very pleased with my decision I made to go with Freedom Debt Relief. They were very helpful and informative and explain everything that I have to do. They stayed in touch with me and helped me through it very simple. I am thankful for them.
Thank you for providing your feedback about our program, James. We are thrilled to hear that you found us worthy of your business. We look forward to serving you as our client. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed June 7, 2019
This is just the beginning stages as I have just joined but I'm confident that this will work as I like what they have done thus far by combining my debt and allowing me to pay just one payment a month instead of so many different payments with such high interest.
Thank you for sharing your feedback, Cynthia. Our team is happy you are satisfied with our program plan and look forward to resolving your debt completely. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 7, 2019
My experience with this company is great. No complain. This company is doing a good job. Without their help I would be lost. Thank FDR for helping me going through my debts problem. It's a pleasure having FDR as my help.
Thank you for providing your feedback, Yvonne. We are thrilled you are happy with your service thus far and that we were able to assist you in a challenging situation. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling or emailing Thank you for choosing Freedom Debt Relief!
Reviewed June 7, 2019
The rep was so awesome. I am having surgery and had this payment and didn't know what I was going to do But she told me she would help with the situation and she did exactly that. I just cried. Awesome. Thank you so much.
Thank you for sharing your experience, Rhonda. We are sorry to hear of your surgery, but glad to hear we were able to relive some stress by adjusting your deposit. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call or reach them by email. Thank you for choosing Freedom Debt Relief!
Reviewed June 7, 2019
I called to ask if a payment could be deferred so I could catch up on another bill, they were very understanding and they were incredibly helping in making this happen. Thank you so much for the help, great experience every time! Thank you!
Thank you for sharing your feedback, Matthew. We are thrilled to hear that our team was able to provide you comfort in a challenging time and be flexible with your deposits. If you have any questions or concerns, please don't hesitate to contact Client Services. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed June 7, 2019
The process has been set up in a satisfactory way, but the company do not start negotiations in any debt collectors, only after the clients start make payments with the program, so the sooner you pay the soonest they work on your case.
Dear Dulce,
We understand this may feel like a long journey, but the great news is that you're already one step closer to becoming debt free! Our program is designed help you pay your debt much faster than if you were paying your creditors on your own and bring a reduction in your debt. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 7, 2019
At first things were slow in getting some of our debt resolved, but after a few months things started moving along. Still have creditor debt to be resolved and my only wish is for Freedom and/or NLLG could resolve more of our debt much quicker without getting put into litigation.
Marilynn, we definitely understand your concerns. As much as we would like to resolve all your accounts soon we have to allow for funds to be available in your dedicated account to be able to negotiate. We look forward settling the remaining of your debt and having you become officially debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 7, 2019
I felt the experience was rough at first. Communication was sketchy at first, but I think a personnel change made the difference. The only thing I would have done, is go after the certain smaller accounts, that affected my credit report, by then it was too late. I like how they went after certain larger accounts toward the end. Everything was fine, until the very last payment was taken out of my account on June 3rd, which was not anticipated because they said I was done with Freedom Debt relief program, and it was in Consolidated Plus, the loan companies hands. I really didn't care for that last "squeeze out" on my bank account. That was in poor taste. FDR knew I was one creditor away from being done with the program on the same day the settlement was finalized.
- good communication when it came time to get approvals for the settlements
- excellent tools for dealing with creditors/debt collectors.
- staff has improved
Negatives - the fees are really high. Especially on my last negotiation. Yea, it saved me 40%, but FDR tacked on another $1,795 for their fees. It wasn't much of a savings on that one. Sorry, not a good deal in my book. The program has worked, but has some tweaking adjusting to do. I still recommend the program.
Steven, we appreciate your honest and detailed feedback. We're sorry for any trouble you have experienced. Please let us know if there's anything else we can further assist you in. Our Client Services department is available 7 days of the week and can be reached via phone or email if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 7, 2019
I’m very happy so far. I will be able to relax a little better now that I got some help from you. Hopefully everything goes thru ok. Meason was very easy to work with. He help me a lot as I’m older and don’t understand a lot of this.
Hello Darlene,
It's an honor to be able to assist you with your debt and lead you to your path of financial freedom. We look forward to continuing to assist you throughout your debt relief program. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 7, 2019
So far Freedom has been very professional and is willing to help with whatever my needs might be so I can be successful within the program. When I started the program they walk me through everything I needed to get done.
Kathreen, we are pleased to receive such uplifting feedback about our company. We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Original Review: June 7, 2019
Updated on 03/06/2020: I'm happy to say that I am very pleased with the results of this process. I'm feeling more and more confident that may debt resolution is soon to be resolved. I can't express how happy I am. Thank you Freedom Debt Resolution for working with me and helping get through this difficult process.
Original Review: I'm learning about FDR, so far it's been pretty good. Hoping to learn more, and hope that this will resolve my financial problems. Hopefully, I can recommend others who might be going through the same situation. I'm looking forward in learning the process and see it all the way through.
Dear Jarrett,
We look forward to providing the best possible experience while helping you become debt free! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 7, 2019
Freedom Debt Relief gave me a straight payment plan which I didn't like. I thought the payment would be a little bit lower than what I am paying, and I don't remember them giving me any choices of years. They can do a better job on getting a little bit lower on the credit card. I thought my Capital One account was a little rough on two years of paying, and that's the one that's gonna hurt the most. If I had extra, I always pay extra to kind of build my account up. But now, I'm out of work and I'm paying $266 a month. I've always wanted to pay extra constantly, but it's hard.
Other than that, their customer support has been pretty good so far, and no bill collectors are harassing me. I sent off other notices to Freedom that my credit card people are sending me on the payoff balance. And the payoff was pretty reasonable. It was way lower than half. Freedom called them and set up a deal to take that payment plan. I'd recommend them to a friend.
We appreciate you taking out the time to share your feedback with us, Mr. Alexander. We're also sorry to hear of your frustrations regarding the monthly deposit amount. Our negotiators have years of experience getting settlements with a large variety of creditors and know which creditors to settle with first, how much debt reduction creditors are likely to agree to, and more. We create a negotiation strategy custom to your debt, your budget, and your goals and we methodically execute that strategy to get you the best settlements we can. However, affordability is a huge part of our client's success in our program. We would like an opportunity to speak with you regarding the concerns mentioned. A team specialist will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed June 6, 2019
Great response to questions ask. Then a settlement later in the morning. More comfortable with where we are at. Have never been accepted with compassion concerning a debt. Customer service was very knowledgeable for all questions ask. Have recommended Freedom Debt Relief to a friend.
Hello Robert,
We appreciate your feedback and are pleased to hear you have had a great experience with our Client Services department. We look forward to settling your remaining debt and meeting your goal of officially being debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 6, 2019
I am very happy working with FDR. They are dedicated but easy to work with. I hope to get out of debt thru them. I would recommend them to anyone having trouble getting out of debt. Customer service is understanding and helpful.
Thank you so much, Donna, for taking time from your day to recommend others to our debt relief program! We strive to provide the best possible experience to all clients and are happy to hear you are one satisfied client. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 6, 2019
Very knowledgeable, answer all my questions, made me feel very comfortable. Would you recommend it to a friend who is in the same predicament as I I think your service is spectacular. The process takes a little longer than I had expected but I'm sure at the end I will be very satisfied lying about being your girlfriend.
Josephine, we're thrilled to receive your review and 5-star rating! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 6, 2019
I found that the people I worked with very knowledged and very patient with me. Aaron ** especially. I am a widow of a WW2 with very little money and hope you can help me. Will recommend this to whoever I know need help.
Thank you, Louise, for providing us great feedback about your experience with your debt consultant. We're so excited to be able to assist you in becoming debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 6, 2019
Everyone that I have talked to. Have been very nice to me and in helping me understand my problems with debt. I thank Freedom Debt Relief for being there for me. I’m not to good with doing things like this, but I do know that the people working for freedom debt relief has been fair to me and are always there to help me out if I run into any problems. One of the finest people there working is McKay because he took the time with me explaining how this works. I can’t thank him enough for being a friend to me. One of the Ladies there help me understand the dashboard. She helped me in trying to learn and know how to do this part of the program. I wish to say again thank you Freedom Debt Relief Program for being there for me. Yours truly, Sarah **.
Thank you for your thoughtful review, Sara, it’s rewarding to hear such great feedback about our Client Services team! Freedom Debt Relief strives to assist our clients in becoming debt free with as little stress as possible. It is wonderful to hear that the process has been a smooth one for you. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call or email. Thank you for choosing Freedom Debt Relief!
Reviewed June 6, 2019
I was pretty happy up until the fiasco with Discover. In the future, I would advise you to really discourage people to sign up with you if they have Discover accounts. The law group that you use is terrible. Not good at getting back to people, confusing with some of their correspondence and treat people like just "a number". On the flip side, I will say that all the people I talk with at FDR are amazing. Great customer service and talk to clients like real people.
Thank you so much for your honest review, Jim. We are so sorry to hear you have had a negative experience with one of our legal partners. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed June 6, 2019
They professionally handled my debts with quick settlements which relieved the strain on my monthly budget. I can highly recommended them to help with any proposed debt restructuring and relief. Very satisfied with their courteous staff and customer service. Having a legal team on hand was another added benefit of their service.
We appreciate your valuable feedback, Douglas, and are grateful we have been able to assist you on this journey to becoming debt free! We're always here to answer any questions about your program. You can contact our Client Services team seven days a week by calling us or you can reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 6, 2019
Excellent service - Will surely recommend FDR. You helped me out of my debt in a very timely manner and honest way! Thank you so much FDR. Awesome company! Love it! I wish I've known FDR earlier soon. I cant be debt free quicker.
Thank you for your thoughtful review, Alvin, it's always rewarding to hear such great feedback! We strive to work hard at negotiating great settlements for you and we’re happy to hear that you’re pleased with what you have accomplished for you. Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week via phone or you can chat with us through your client dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
It has been a great experience having Freedom Debt Relief working with me to help alleviate my consolidated debt. I feel that there is not a better company to help you through the process than Freedom Debt Relief. They are the best!
Thank you so much, John, for your stunning feedback and support you give to our company! We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
I like the readiness and friendliness when I call customer service. All my question are answered with honesty and easy doingness. Great service and you are not put on hold for long. I can hear the enthusiasm and can tell customer service people like and enjoy helping people.
Hello JoAnn,
We appreciate your phenomenal review and we are so happy to hear about your experience with our Client Services department! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
So Far so good. The program is going well at this time and hope to be resolved in the near future. We are on schedule or ahead of schedule for the proposed dates expected. Would gladly refer other people with a debt problem to at least speak with one of your consultants.
Roger, we're happy to hear that your experience thus far has been great! We will continue to work hard to make sure you're having a wonderful experience with our company. Please consider updating your rating based on your experience. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
Looking forward to have no further credit card debt and the dependency of credit cards. This should be a sure way to rid this debt In the months I have chosen. Also, good to have 1 payment per month rather than Several payments.
Peggy, we're so excited to be able to assist you on your journey to financial freedom! Thank you for choosing Freedom Debt Relief to assist you! Please reach out to our Client Services department if you have any questions or comments regarding your account.
Reviewed June 5, 2019
Had to make a change in payment and was taken care of without issue in a most professional manner. The request was completed and reviewed by the Rep and given time to ask questions. Very nicely done. Thank you!!! Will tell friends and family about you.
Kay, our Client Services department values each and every individual client and is always eager to fulfill your request. We look forward to continuing to assist you. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
Everyone has been extremely helpful and accommodating with my financial difficulties. I would strongly recommend this program to anyone who is having financial difficulty and to get their credit repaired. I don’t know anything else I could say to tell you how pleased I am with this debt relief services.
Hello Susan,
We are grateful to receive such great feedback and to have the opportunity to be able to assist with becoming debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
It has been a very easy and great experience working with my debt team. Thank you all. You have answered all my questions fast and accurate. Love being able to email and text everything I need to respond to. It has made it so easy.
Brenda, we are pleased to receive such incredible feedback about your experience thus far! We look forward to your continued success with Freedom Debt Relief! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
Bank change - The employee was very nice and handled my change quickly and precise. I'm sorry but I can't recall the gentleman's name. I'm again sorry but all I can say is what happened when I needed the banking change. It was a straightforward problem.
Linda, we really appreciate your marvelous feedback about the client advocate who assisted you. Our Client Services department goes above and beyond to assist our clients. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
I was adamant at first to seek help with FDR, but on my first call to them after the consultant explained to me the process and benefits, I know I made the right call and decision to have them assist me with my credit burden. Throughout the process there's always someone helping me in every step of the way, explaining me details and assuring me that they will continue to help and guide me. Consolidation and NLLG also came aboard and make everything so easy. I couldn't have done this without them. It was a very pleasant experience and will definitely recommend them to the people I know who also struggling with their credit card debt to paid off. Thank you so much to all staff of FDR, Consolidation and NLLG.
We're so glad to hear you chose the right partner to help you achieve financial success, Don! We will continue to provide support along your journey will us and help you get debt-free. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
Freedom Debt, has been a life saver, very professional, at first I was hesitant trust anybody with my money, but they are a very very good company and they say they're going to take care of business they take care of business and I celery leaves and happy that I choose Freedom Debt Relief. Thank you guys so much.
We're happy you chose us as your partner to help you achieve your financial goals, Tom! We are confident you will soon obtain financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
I asked if I could talk to the one account creditor about settling debt and was told I could. When I called the creditor they would not speak with me cause Freedom is my power of attorney and they would not speak with me. I was given the wrong information by one of your customer service reps. I would like an answer about this problem. Thank you. James **
Hello James,
We are sorry to hear about the miscommunication regarding reaching out to your creditors. We are more than happy to speak to you and get all your questions answered. A member of our team will be reaching out to you. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
My experience with Freedom Debt Relief has been awesome! At first it was stressful, but the staff have been helpful and supportive! One of my accounts has been paid off and closed. Within 18 months, I will be debt free!
Congratulations on your progress, Renee! We're here to support you every step of the way and can't wait to see you achieve financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
I feel that finally my problems in this matter is going to be a relieve. I'm grateful with Freedom Debt Relief for the help you are providing me and very happy with your personal specially with Juan. Thanks a lot!
We appreciate you sharing the positive experience you had with Juan and will be sure to pass along your kudos, Sandra! If you ever have any question along your journey with us please don't hesitate to reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
I have spoken to three separate people throughout this process and all of them have been extremely helpful and professional. All of them have taken the time to explain and clarify the process, especially when I have questions. Thank you!
We always welcome any question you may have regarding your program, Emily. We appreciate your positive feedback and will be here to support you every step of the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
First and foremost "THANK YOU FREEDOM DEBT RELIEF", I can now breath a little easier. I just started this program and already I am able to look forward to an better life situation. I got myself so far into debt with credit cards and the interest, it was going to take me a lifetime to pay them off. I contacted other companies 1st, they ran my credit reports, and weren't able to help as much as your company is. I'm looking forward to a great ending.
We're happy to partner with you and provide solutions to your debt, Gayle. We will be here to support you every step of your journey towards financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
Receiving emails and letters from creditors kind of make me nervous because I always ask myself what are their motives. I always call FDR to get answers and after talking with them it helps me feel better and help me decide what to do.
We're so happy we can be there to provide assistance along your journey, Peter! Please don't hesitate to reach out to our Client Services department if you ever have questions about your creditors or need assistance on your account. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
I called and asked to stop the deposit for just this month because of financial constraints. It was easy and quick. One thing I like about FDR is that I am not made to feel guilty about my choices. Thank you.
We're always here to support your goals of financial success, Anjanette. We will continue to provide support throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2019
I am 73 years old and needed a lot of help and that is what l got... and always with a lot of patience. Everyone l spoke with took lots of time and made sure I understood every single thing and did not make me feel rushed. I will most definitely recommend you.
We're so grateful to hear about your positive experience, Elizabeth! We will be here for you every step of the way if you ever need assistance or have questions regarding your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
Curtis was very polite and informative, well spoken and very friendly. I would recommend him and his company. The startup was easy to understand and Curtis has Led me through every step with ease. He seems to know his company.
Thank you so much for sharing the positive experience you had with Curtis, Betty! We will be sure to pass along your kudos. Please don't hesitate you reach out to our Client Services department if you ever have questions regarding your account. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
Kevin was extremely knowledgeable which was extremely helpful in making the right decision about what was best for me financially. He is a pleasure to work with. I feel like a huge weight has been lifted off my shoulders and did not feel judged at any time during my interactions with Freedom.
Thank you for sharing the amazing experience you had with Kevin, Christina. We support your decision to become debt free and will be here for you at every milestone during your journey. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
Updated on 02/07/2021: I've been satisfied with Freedom. They’re working on my last debt. I had been with Freedom for three years and they had told me everything would be solved in 48 months. But the lady I talked to said something about 30 more payments. When they called to know if I agreed to that, I said I didn't. I was totally disappointed in that. I told her that I didn’t think it was supposed to be that many. Then she explained to me that there was 3,000 and something in reserve and that a lot of times, when it got closure, that they would try to solve it with that place for a smaller amount. So that's what I'm hoping for. Other than that, working with them has helped me out a lot. They've notified me every time I've settled something. They’ve asked if I could pay more but I couldn’t pay any more.
Original Review: Freedom Debt Relief has really worked hard to help me to get my pay offs lowered.. They are a great company to work with. I would definitely recommend them to anyone that needs help getting credit card bills paid off, they will work with you to find a solution you can afford.
We're so glad we can help you achieve your financial goals, Linda. We're here for you every step of the way and would appreciate if you recommended our program to anyone in a similar situation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
Thanks for all efforts and assistance in resolving my debts. I'm more happy to recommend your company to all myfriends who are, like me, to have the hard time to paid off all my debts. As of now, I know that all the staffs were all excited, as much I'm now, in looking forward on my graduation day!
Congratulations on all the progress you have made so far, Leonora! We can't wait until you graduate our program and finally achieve the financial success you deserve! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
I am glad to have this program because I am not worry about all phone calls and my head doesn't hurt any more. I am not pay any more fees over. So I will recommend who has problem with payment and could pay all credit card. Thank.
We're happy to take control of your debt and help you achieve financial success, Olga! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
Freedom Debt Relief did exactly what they said! I’m so glad that I made the choice to use them to help me get debt free. Highly recommend! I was worried about it at first but they came through! Thank you Freedom Debt Relief!
It's rewarding to hear about your positive experience with our program, Kelly! We're confident in your goal to become debt free and will support you every step of your journey. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
Head over heels in debt and came across this ad. Was a bit nervous about it all however I have never felt better in such a long time. I am extremely thankful. The entire process was simple, I submitted my name and heard back two days later being that I did it on a Saturday. Step by step instructions quick and fast. Everything happened so fast and smooth. I am looking forward to my first settlement.
We're glad to hear you made the right decision to obtain financial freedom, Lauren! We will be here for you every step of the way in case you ever have questions regarding your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
Michael made the whole process easy to set up and follow up. We first talked thru emails he was fast with responses, and answered all my questions. The whole process took an hour to set up and easy to follow.
Thank you for sharing the pleasant experience you had with Michael, James! We're so glad you chose us as your partner on your journey towards a debt-free future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
Very pleased with results. All personnel were most helpful and encouraging. It was and is a good experience. Easy to access my account and I was kept advised of everything. The relief I feel now is worth a great deal.
We're happy to be your partner and help you achieve a debt-free future, Deanna! The entire team is here to support you at every milestone and should you have any questions along to way don't hesitate to reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
Happy to say that FDR has done everything they said they would do... One thing I didn't like was on the referral program I was not told of the 90 day period and even after that I still had to call serveral times to get it... What I should of got in March... I am still waiting... I doubt I would have ever gotten it had I not called repeatedly... Needs to be addressed and customer should be told upfront of waiting period...
We're grateful for your honest feedback, Louis. We appreciate the positive review and apologize for any negative experience you have had regarding your referral bonus. A member of our team will reach out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed June 4, 2019
I had such a great experience with Larry who helped set me up and answered all my questions. Being on opposite sides of the states, I would email him any questions or concerns I had and he would either email me back or call me immediately after receiving my messages. I started with FDR a couple months ago and already have 2 credit card accounts settled!
We appreciate you for sharing your positive experience with Larry, Sarah! Congratulations on the progress you have made so far! We're confident you will soon obtain the financial success you deserve. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
FDR has been wonderful! Everyone is very professional and helpful. They have treated me with dignity and respect and have given me lots of encouragement. I would and have recommended them to friends and family. I am very glad that I reached out to FDR. It has taken a lot of stress off of me and helped me through a difficult financial time and still allowed me to pay my creditors which I wanted to do.
Thank you for your kind review, Wendy. We're thrilled to take control of your debt and we would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
This has been a wonderful decision in my life. Lower interest rates. A dream come true. Every one should know about your service to all. It was explained in great detail and all that you promised have happen. Thank you. In fact I am finding that your methods of pay off is quicker than we thought.
Thank you so much for your positive feedback, Agnes. We're here for you at every milestone of your journey and we are confident you will soon obtain financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
Fast and great service. Very friendly people. I’m normally on top of all my bills but with my job change earlier in the year got me behind and I’m thankful for FDR. Hopefully I can get back on track and on with life.
Thank you so much for your positive review, Anthony. We're so happy to support you along your journey towards financial success and will be here for you every step of the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2019
I was having a lot of financial credit debt. I've called multiple companies and Freedom Debt Relief's sales pitch is what got me. The way they explained it to me wasn’t like the other companies. They pay your debt up with the money in the account that you set up, and they'll negotiate with the creditors. They get all your information and say how much you have to give in order to pay off the amount you owe off in this amount of years. The beginning process was great but once they got my business, it was terrible.
I haven't spoken to someone from Freedom in a long time. I get text messages to tell me that they've worked out this account for me and ask if I'll accept it. But I've kept everything from my last bill and the letters that I've sent to all the creditors when I asked them to close the account, and they're saving maybe 50 bucks on some accounts. It showed that they were saving me 40% because they destroyed my credit. They make it go to collections. They let it get that bad before they start negotiations with the creditors. So, I went from never missing a payment even though I was in debt to missing payments sometimes for 18 months. They did not explain that to me.
Freedom Debt Relief also told me that they had lawyers if the creditors ever took me to court. They said that if I paid this fee monthly, they would represent me. But then the one time that I was taken to litigation, I had to represent and negotiate a deal myself because they claimed that I was supposed to notify them within 48 hours, which I did. But they didn’t tell me that I was supposed to contact the attorney’s office directly and not Freedom. So, it has been miserable. I've been with them for a little over two years. I negotiated three of the accounts and one went into litigation, and I had to negotiate that one as well. I wouldn’t recommend Freedom to anybody and I let people know exactly what my experience was.
We're terribly sorry to hear, Ms. Almanzar, of your disappointments with our program. Your explanation of our process is absolutely correct! The scheduled deposits made each month are accumulated in a non-interest account. These funds are then used to make payments to the creditors once settlements are in place. If you have experienced anything other than this, we sincerely apologize. We are concerned about your displeasure with the service we've provided and would like an opportunity to further discuss the concerns that led you to have negative experiences. A team specialist will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed June 3, 2019
Over a year ago I was drowning in credit card debt. I was very sure that I could handle this on my own. I tried several lending banks and credit unions trying to get all of my bills under one hat, and everyone I tried told me the same thing "you have too much debt". I receive a flyer in the mail from Heather, and she refer me to Freedom. I was very very reluctant to hand over my debt. I felt like I was losing a big part of myself. It has been a year now and they have been doing great things with paying my creditors. I have already recommend my niece and they are doing great things for her also. I still have a long way to go so let's keep up the good work. Thank you.
We're so glad we were able to provide you a solution to obtain the financial freedom you deserve, Cathy! We support your decision to become debt-free and we are confident you will soon obtain financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 3, 2019
I wanted to write a brief review on Freedom Debt, because it was so simple and seamless. After a Divorce two years ago I have not be able to get with these credit cards to make a difference in the balances the interest was eating me alive! I WAS super worried about it affecting my credit!! I will have to say the sick pains in my stomach are gone. I have a regular monthly payment and in 4 years my debt will be paid. I think this has been an outstanding decision on my part and the paperwork is super easy. The employees are super educated in what to help you with and I would say go for it if debt is eating you alive.
It's rewarding to hear you made the right decision, Sandy! Freedom Debt Relief is very excited to take control of your debt and we will continue to help you obtain financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 3, 2019
So far they have settled 3 of my debts. It's easy and I'm paying half a month as to what my credit card payments were a month. It's comforting that I know I have someone fighting for me. It was a huge relief off my shoulders.
We're happy to provide you the relief you deserve, Cheryl! It's rewarding to hear about your success in our program and we are confident you will soon obtain financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 3, 2019
The Customer Representative was great and got my new payment setup right away. She explained everything to me in detail so I understood the process. She listened to my issue and explained everything I needed to know. Thank you for a great experience.
It's great to hear about the excellent customer service you received, Linda! If you ever have any questions regarding your program please don't hesitate to reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 3, 2019
We needed to be in a better place financially at our age, and FDR is helping us do this in a timely manner that will shape our financial habits AND credit history/record in better ways. The way they are paying our debt with our funds is helpful to our goal of financial stability as we get closer to retirement. I appreciate them.
We're happy to be here for you along your journey towards financial success, Tom! We are confident you will soon obtain the financial freedom you deserve! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 3, 2019
The representative was very knowledgeable and was able to assist me quickly. He was very thorough and exceptionally easy to work with. I felt very comfortable with the options he presented and he was willing to work around my needs to create the best plan based on my situation.
We're so happy we were able to find the best option that fits your situation, Jennifer. We're confident in your goal to achieve financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 3, 2019
He was so helpful. A few times I was gonna change my mind. He helped me understand the advantages and I'm thankful. I have got a friend to call and she is enrolled as well. Thank You Freedom Debt Relief. I can now become truly debt free.
Thank you for sharing the wonderful experience you have with Michael, Seth! We will be here for you ever step of the way if you ever have questions regarding your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 3, 2019
I have not made my first payment to FDR as of yet but I'm positive this will work for me. Also I would like to say that all the info on what needs to be done while the processes are unfolding is excellent on yall's website. I would like to give a early ty to FDR and all who make it possible. JOSEPH **....
Thank you so much for your kind review, Joe! We're happy to hear you made the right decision and will support you all the way into your debt-free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 3, 2019
Freedom Debt Relief are very professional and very helpful. They walk you through step by step on what you have to do. Dan was awesome and very informative on the steps I had to take. They also give you payment options making it easier to budget your account. This is the greatest decision I made! Thank you.
Welcome to Freedom Debt Relief, Brenda! We are excited for the opportunity to guide you toward a debt-free future. Thank you for recognizing the wonderful service provided by your debt consultant. Please know our advocates in Client Services are just as excited to address any questions or concerns that come up along the way. We can be reached 7 days a week at (800)655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 3, 2019
They did a good job and helped me out with what I needed with my account. I will definitely recommend them to a friend or another person. They are awesome, awesome, awesome, awesome. Great people. Great staff all around. They are cool, funny, they sound like nice people.
Thank you so much, Ricardo, for your kind feedback! It is wonderful to hear how pleased you are with our service. We also appreciate you for recommending our service to others. Be sure to log on to your Client Dashboard at www.fdrclient.com to view any important communications we may have for you. Thank you for being the best part of Freedom Debt Relief!
Reviewed June 2, 2019
Just recently negotiated my Debt Relief Complete Program. In as little as 48 Months I will be free from debt. The plan that Freedom Financial has promoted us gives us options so we can make our own decisions. When we are free from debt you will see two people that are so happy knowing that our debt is gone. Thank you Freedom Financial.
It is absolutely our pleasure, Ron, to guide you to a brighter financial future. Thank you for trusting our process and speaking so highly of our program! We, too, are very excited for the day the two of you become debt free. As the journey begins, always know our Client Services team is available 7 days a week to address any questions or concerns that come up for you. Feel free to contact us at (800)655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed June 2, 2019
Freedom Debt Relief is such a stress relief too. It relieved my stress from the high cost of APR of credit cards. It allows me to pay off my debt over time without the pressure. I would definitely recommend Freedom Debt Relief to family and friends.
Welcome to Freedom Debt Relief, Rose! We are absolutely thrilled to have you aboard. Thank you for sharing our service has provided you with peace of mind regarding your finances. Relieving our clients of the stresses caused by debt is our top priority! We're honored to know we've successfully done this for you as well. As you begin your debt-free journey, know that our Client Services team is available 7 days a week to support your every step. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed June 2, 2019
I feel very comfortable, I do question why there is almost a 300.00 fee for settling with Goodyear, I recently received a letter from Goodyear they were willing to settle for a little more than 400.00 and no fee. I thought I was having so much of my biweekly amount that you take as a fee. I just was surprised that there is such an expensive fee. Does that go directly to your agency?
Thank you for your feedback, Ms. Muserilli. We're very sorry to hear our settlement fee came as a surprise to you. Our Debt Consultants review the settlement fee percentage during the debt consultation. However, to avoid any confusion in the future, we would like an opportunity to speak with you directly regarding our settlement fees. A team specialist will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed June 2, 2019
I was put at ease, I am very nervous about using this process to pay off my debt and everyone at FDR has assured me everything will be ok. I always paid my accounts and it is very nerving to me to get so many calls from my debtors. Thank you Freedom Debt!!
Thank you for trusting our process, Ms. Cranor. We appreciate you providing your honest feedback regarding our service. If it is any consolation, know that at the end of it all, you will be absolutely debt free! As your debt-free journey with us continues, please know our Client Services team is available 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed June 2, 2019
The person I talked to on the phone was very helpful and was able to answer all of my questions. He was able to explain everything about the proccess and to help me hopefully having to file for bankruptcy in the future.
Thank you for taking out the time to share your experiences with us, Dean. It's rewarding to know the advocate you spoke with was able to answer all of your questions to your satisfaction. Please continue to reach out to our knowledgeable Client Services team any time assistance is needed with your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed June 2, 2019
FDR reassured me of my progress and helped me deal with calls I was getting from debt collectors. It's important to clearly state your goals with FDR and stick to your plan. My dashboard shows the status of my negotiations and I can see the end in sight!
Welcome to Freedom Debt Relief, Rita. We are very glad to hear things have started off great for you in our program. It's an even greater reward to hear you now see a brighter financial future for yourself. You are absolutely correct in saying it takes self-discipline and dedication to be successful in our program. Please let us know how we can continue to support your every step toward financial freedom! Thank you for choosing Freedom Debt Relief.
Reviewed June 2, 2019
Lost job, deferred payments - After I lost my job and had no savings to pay bills, I was very fortunate to have talk to was so kind and understanding. I think I have found a job and will soon get back on track.. I thank them for being understanding.
Congratulations on your new job, Gina! We're very proud of you for hanging in there; despite the circumstances. Please let us know if there is anything else we can do to ease your concerns. Our Client Services team is available 7 days a week! Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed June 2, 2019
Updated on 07/22/2022: I would recommend FDR to anyone struggling at having difficulty with their finances. They are very friendly and helpful getting you in right direction. The staff are all friendly. I have been in the program two years plus. I am very pleased with outcome so far and have had no major issues with any of my creditors.
Original Review: Just getting started with FDR. So far happy with the way it's going so far. When I call with questions everyone has been very nice and helpful. Looking forward to getting everything settled and completed. It feels good not to be overwhelmed with bills.
Welcome to Freedom Debt Relief, Wanda! We are thrilled for the opportunity to service your financial needs. Thank you for sharing your experiences with us have been nothing but pleasant. As your debt-free journey begins, please let us know how we can support your every step by contacting your Client Services team any time assistance is needed. Thank you for choosing Freedom Debt Relief. Here's to your financial success!
Reviewed June 1, 2019
I was contacted by Simply Path for a consolidation loan. They said I didn't qualify, but they had another program I could get into with Freedom Debt. I have been paying into an account for 6 months now and they have done nothing. My score has gone from 680 to 553. I have had available credit taken from me because of my credit report since I enrolled. This program has done a lot of damage to my credit report. Six months is a long time to have got nothing done!
Thank you for your feedback, Mr. Watts. We understand your concerns regarding the amount of time it takes to negotiate an enrolled account balance. Our average client usually sees their first settlement with us within the first 4 to 6 months of enrolling in our program. However, we would like an opportunity to review your account information with you to provide an update. A team specialist will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed June 1, 2019
I have been a customer for less than a month I can say so far the experience has been good. All my questions answered. I was given time to think about what I wanted. Never felt pressured. I was always treated with respect.
Welcome to Freedom Debt Relief, Aydil! We are thrilled to have you aboard. Thank you for sharing your experiences with us have been nothing but pleasant. We hope to continue the trend! As your journey begins with us, we would like to advise you that your Client Services team is available 7 days a week to address any questions or concerns that come up along the way. Always feel free to reach out to us at (800)655-6303 or via email at support@freedomdebtrelief.com anytime assistance is needed. You can also view your account details by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed June 1, 2019
Updated on 01/22/2020: Working with FDR has given me some freedom from worrying about the payment of all of my debts. They have kept their end of the bargain, and have settled four of my debts at this point. I'm on a roll and keeping up with what they said they would do, which I appreciate.
Original Review: I needed to change the date for money to come out of my account by a few days. The representative was extremely professional and friendly and satisfied my request quickly. It is nice to do business with such a responsive company.
Thank you for your feedback, Eugene. We're very glad to hear the advocate you spoke with was able to quickly resolve your concerns. Our talented advocates in Client Services are always ready and willing to help! Be sure to log on to your Client Dashboard at www.fdrclient.com to monitor your progress toward financial freedom. Thank you for choosing Freedom Debt Relief as your guide to a brighter financial future!
Reviewed June 1, 2019
I received a threatening call about Capital One back. I am just surprised that I have been in the program for 15 months and Capital One has not been contacted yet, and there has been no payment sent to them, and meanwhile I have a mediator calling me and threatening to put me in jail.
We appreciate your feedback, Ms. Lugo, and are very sorry to hear about your frustration. Receiving threatening phone calls from creditors can be daunting. However, we would like an opportunity to speak with you further regarding your concerns with the mentioned account balance. A team specialist will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to service your financial needs.
Reviewed June 1, 2019
Customer service is helping me to have a settlement lawyer read and settle account letter ASAP. Customer representative was nice and very helpful. She wrote in my notes to help me and get this settlement done ASAP so the deal does not expire now in June.
It is absolutely our pleasure to assist you in any way that we can, Maria. Thank you for sharing how your Client Services team is assisting you with a specific matter. Always feel free to reach out to us at (800)655-6303 or via email at support@freedomdebtrelief.com any time assistance is needed. Thank you for choosing Freedom Debt Relief! Here's to a brighter financial future.
Reviewed June 1, 2019
6 accounts 2 paid in 10 months one on the table no one is harassing me. Been a pleasure to deal with easy to understand. I got on with life without worry or stress. Not over yet and my credit will stay in the toilet just like bankruptcy but I feel much better about it.
Wow, congratulations Jesse, on your accomplishments with us! We are very excited to hear about the tremendous amount of progress you've made in our program. Be sure to log on to your Client Dashboard at www.fdrclient.com to monitor your progress toward financial freedom. Feel free to reach out to us via chat while logged in should you have any questions. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!
Reviewed June 1, 2019
I got hurt and got laid off and I couldn't manage anymore. I have credit card debt and I'm on permanent disability now and on a fixed income. I got tired of all the phone calls and just wanted something to get my debt behind me. I talked to a bankrupt attorney and I didn't have enough debt. It wasn't justifiable to even file a bankruptcy because of my situation and my income is disability and I don't pay taxes.
Some guy from Freedom Debt Relief kept calling me. I've been in and out of programs just because of my income, and I had to stop it and start it again. But the guy was really nice on the phone and helpful. I'm impressed with his knowledge and just the fact that he didn't give up. He took the time for me to get through it and get started. He told me, "If they keep calling you, just tell them what to do." and walked me through me that. The credit card companies call my phone. One time, they asked me who was helping me and I told them it was none their business and hung up.
Freedom Debt Relief's service is excellent. One time, they took a payment out and granted it was only a couple hundred dollars, I didn't have the money in the account and I was freaking out. They got it right back to me I didn't get hit with any penalties from the bank. Freedom Debt Relief couldn't have been any better. I'm really hoping I'm gonna be done with the program soon.
Thank you for sharing your feedback and experiences with us, Scott. We're very glad to hear your debt consultant was very thorough and patient when enrolling you in our program. Please know our advocates in Client Services are also very excited to answer any questions or address any concerns that come up for you along the way. We are available 7 days a week and can be reached by phone or email. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed June 1, 2019
I was served a summons on another account that I placed with your company. I called for advice and help and was directed to resources to represent me in this case. I appreciate the quick response from your company in providing a solution to this matter. I have recommended your company to several friends and family.
Thank you so much, Donna, for sharing your feedback. Receiving a legal notice regarding an enrolled account balance can be concerning. We are extremely happy to hear that our advocates in Client Services properly advised you on how to move forward regarding the situation. Thank you for trusting our leadership regarding the matter! As always, feel free to contact your Client Services team with any questions or concerns about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed June 1, 2019
Without FDR, I would never be able to become debt free. Since I became a client, I feel as if a giant weight has been lifted from my shoulders. FDR has helped me complete payments for two credit cards, and are in the process of negotiating four others. The day when the last payment is made will be a very happy day.
Congratulations on the progress you've made along your Graduation Path, Janice! We are very proud to see how far you've come from enrolling with us. As your debt-free journey continues, please know our knowledgeable advocates in Client Services are always happy to address any questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed June 1, 2019
This company can help you get out debt trouble and it will help you feel better about your debts being pay off faster and basically take care of the company that you owe without all the headaches. I highly recommend this company.
We're so glad we can help out, Christina. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
I am very happy that I followed up on a flyer I received from Greenlink (a division of Freedom). I knew that I had to remedy my debt situation. I am happy to say that is exactly what the agent John ** went right to work on. He helped me understand exactly how I could be debt free in as little as 48 months. I am able now to rest much better knowing that Freedom Debt Relief is behind me. That makes me able to accomplish this financial stability saving $$$ thousands. I am fairly early into my trek to a debt free life, but it certainly puts a smile on my face just knowing the course and plan. I have rated Freedom with 5 Stars only because I can't give them 10.
Thank you for your review, Larry. Freedom Debt Relief is very glad to take control of your debt and we will continue to help you become debt free. We are confident you will soon obtain financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
I am happy that 50% of my debt has been negotiated and started payment on. But I do wish that communication would have stayed consistent during the process. I called several times to get updates and generalized understanding of the process. The call center staff did not seem very educated on the process other than simple feedback (you just have to wait) answers.
Congratulations on your settlement, Ashley! We're excited to hear about your success in our program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
The women that helped us make this decision was awesome. Very thoughtful to our needs and concerns. So glad we went with this company and not another fly by night company. This is our first month that we are actually not paying our bills and moving toward a debt free life.
We're so happy to hear about your positive experience, Roseann! We will be here for you every step of your journey towards financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
Mike was kind and professional. He made me feel important and that debt happens. Additionally, through our conversations I felt ok with the state of financial affairs I am currently in and gave me confidence in my decision to use Freedom Debt Relief for help.
It's great to hear about your positive experience with Mike, Justin! Please don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
I wish I knew about FDR sooner. I would not be in the financial bind that I am in today. I was so happy when they negotiated to pay half of what a I owed on one of my accounts. I can now look to the future.
We're so glad we can help resolve your debt, Michaela. We're excited for you receiving your first settlement and are confident financial success is coming your way! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
I am very pleased with the help I am getting. Everyone has been very helpful and patient with me. As a senior citizen I need all the help I can get. Being hounded by my creditors is overwhelming. Trying to help my children put me in this position but this has been a lesson welled learned.
Thank you for sharing your feedback with us, Ms. Lopez. Receiving numerous creditor calls can be quite unnerving. To assist our clients in this phase of our program, we've placed some helpful tips and tools on the Client Dashboard that specifically speak to how to handle the creditor calls you are receiving. You can create a login and password at www.fdrclient.com if you have not already done so. Please let us know if you need any assistance with logging on to your Client Dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 31, 2019
I had a question on the payment schedule for one of my creditors. The agent spoke with me through the chat feature. I wasn't satisfied with his answer and he abruptly disconnected the chat without giving me a clear response. His name was Pepper. I am considering cancelling my service with FDR because of this.
We appreciate your feedback, Ms. Burnett, and sincerely apologize if your concerns were not properly addressed. We agree that open communication and transparency provides a positive experience for our clients! In an attempt to resolve the concerns you still have, a team specialist will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed May 31, 2019
This company is going to give me a peace of mind and avoid my stress with all these creditors. There customer service department is very helpful and walks you through everything you are signing. I would definitely recommend to family and friends.
We're so glad we can provide you the peace of mind you deserve, Margarita! We're here for you every step of your journey towards financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
Freedom Debt Relief has given me a peace I never knew I would feel. You all have been so kind. Thank you so much. My first payment is tomorrow. I'm excited to begin my journey. Tomorrow is the first step to the rest of my life and I'm excited.
Thank you so much for your kind review, Stephanie! We're happy to partner with you along your journey towards a debt-free future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
Knowledge of what works best for me to resolve all my debit. Patience when asking the same questions over and over. Help me began with baby steps then moving up to speed up the process. I was truly afraid and skeptical at first but now I'm beginning to feel like I can breathe again without debit sitting on me. It truly works. I would highly recommend Freedom Debt Relief!
Thank you for your feedback, Michelle. We're very glad to hear your experiences with us have been nothing but pleasant! It's common for clients to have concerns and be a bit skeptical when first enrolling with us. Congratulations on your part for hanging in there; even when things seemed uncertain. As your journey continues, always know we are here to support your every step. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed May 31, 2019
I have had questions and never had a problem getting answers. I have already told people about your service and how happy I am with progress in getting debt free. Love what you are doing to help me out of this debt. On my way to freedom.
Thank you, Raymond, for sharing your amazing feedback! It is so rewarding to hear you say all of your questions have been answered to your satisfaction. We're also glad to hear you are seeing your progression toward a brighter financial future. As your debt-free journey continues, know that we are available 7 days a week to support your every step. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed May 31, 2019
It disturbs me I have been with Freedom's program over a year and I found out recently that Freedom has never once made any contact with two of my debtors. One of those called me to court. I missed it because I did not know anything about them suing me & taking me to court. If only Freedom had contacted them & explained to them I was in your program this would not have gotten so far out of hand. At least the knowledge would have prevented this problem. I have several lawyers calling me & writing me wanting to defend me against the lawsuit. Good god, that’s how I found out I even got one. I’m so disappointed about this. As far as the other negotiations & settlements I’m happy with that outcome. That I’m thankful for. Michele.
We're so sorry to hear this, Ms. French. We agree that transparency with our clients is what allows for a positive customer experience. Understandably, receiving a legal notice regarding an enrolled account balance can be extremely daunting. Though we are happy to hear you are pleased with our negotiation efforts with other account balances, we would like an opportunity to speak with you directly regarding the concerns mentioned. A team specialist will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed May 31, 2019
Customer service was very kind and helpful. Problem was resolved in a timely manner. I always feel comfortable and at ease when I have to call. They are very willing to help and they don't make you feel like you are being judged for being in the position you are in.
Thank you for your positive feedback, Mary. Our talented advocates in Client Services are always happy to assist our clients. In addition to your Client Services team, remember you can also view your account details at any time by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed May 31, 2019
All of my phone experiences except one have been excellent. My main complaint is the new account summary. It was helpful to see the progress on each account by payment. That was not a good change for me. It is also difficult to make one time payments online. I have not yet figured that out.
Thank you for sharing your honest feedback, Polly. We're sorry to hear of your disappointments regarding the recent updates made to your Client Dashboard. We take our clients' feedback seriously, and so we appreciate you providing yours. In the meantime, if you ever have any questions while logged in to your Client Dashboard, feel free to chat with a live advocate for assistance. We're available to chat with you live during business hours. Please let us know if you have any other concerns at this time. Thank you for choosing Freedom Debt Relief.
Reviewed May 31, 2019
I am very pleased with FDR. The service is top of the line. I have no complaints whatsoever!! I would most definitely recommend this agency to people that I come in contact with that need assistant with financial situations.
Thank you for your kind feedback, Sabrena. We're honored to hear your experiences with us have been nothing but pleasant! As you make headway toward financial freedom, please let us know how we can continue to support your every step. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed May 31, 2019
Rep was clear and polite. Explained everything so I understood. Very helpful as always. Very professional in the approach to customers needs. Every time I have need to get help everyone has been top shelve. I could no be happier with service I receive from the company. Thank you.
Thank you so much, William, for the amazing feedback! We're thrilled to hear about the positive experiences you've had when speaking with our Client Services team. We hope to continue the trend! Remember, you can also view the details of your account at any time by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed May 31, 2019
Just asked representative to move this week payment to next week. Representative was very helpful and took care of request. I never get the runaround and your representatives are always very friendly. They always explain everything so that I understand.
Thank you for sharing your experience, Olivia. It is wonderful to hear such great feedback about our Client Services team. We are here to support you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services via phone or email. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 31, 2019
They handle your debts concerns and work with you if you have a problem. Great company. I don't have to deal with the creditors. They handle that. I look for answers and they have them. Videos help with the program.
Thank you so much for your valuable feedback, Patt. Freedom Debt Relief is very glad to take control of your debt and we will continue to help you obtain financial success. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
The young man I spoke to was very polite and professional. He listened to what I had to say and was able to help me with my situation. Every time I have called Freedom I have been very satisfied. Thank you. I do appreciate your help in this very difficult time for me.
Thank you so much for sharing your positive experience with us, Jeri! We're thrilled to take control of your debt and help you become debt-free. Don't hesitate to reach out to our Client Services department if you have any questions regarding your account, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
Your customer service representative was so very kind and helpful. They were able to answer the question that I had about a certified letter from a creditor and left me with a feeling of ease and relief. When I got off the phone my worry was gone and I felt confident that I had made the right decision by selecting Freedom Debt Relief help me through my credit card debts.
We're incredibly grateful that you took time to leave us such a positive review, Sherry! Our team is always here for you at every milestone and we will continue to support you. If you ever have questions or concerns about your account don't hesitate to reach out to our Client Services department, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
After being confused for a while, I eventually understood the format and process of FDR. Today after a year of working with them, I have consolidated about 50% of my debt and hoping that within the next 3 months it will all be paid off.
Congratulations on your progress so far, Borys! We're here for you every step of the way along your journey towards a debt-free future. Please don't hesitate to reach out to our Client Services department if you ever experience confusion or have questions regarding your account. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
Been great. I got served with a summons on one of my accounts. I called the first day after the Holiday (Memorial Day) and was immediately assigned a Client Intake Coordinator (Ms. Karla **). Within two days, she had forwarded my docs to a legal team and provided me with their contact information. I am amazed by her reaction time. Thank you for your concern.
Thank you so much for the positive review, Abraham. It is rewarding to hear about the great customer service you received after sending us your summons. Don't hesitate to reach out to our Client Services department if you have any questions regarding your account, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 31, 2019
Updated on 10/16/2021: I had four debts. They paid off three of them and they’re working on the last one now. I also save about $400 a month by working with them.
Original: They are very helpful and explain the process with me and made it easy for me to sign up with them. I have 4 settlements with them. 1 is already being taken care of. It did not take long for the first settlement. My graduating date is December 2022 and 1 is already done. It’s great.
Thank you for your thoughtful review, Jeff. We work hard to negotiate great settlements with your creditors and are thrilled you have been satisfied with our abilities. If you have any questions or concerns, please give our Client Advocates a call. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
I had to retire and my income could not cover all my bills. I needed help, and a friend gave me a foldout advertisement about Freedom Debt Relief. I called and talked to a representative about my problem. I was very impressed with the arrangement that was made to pay off my credit cards. Within five months, I had my first settlement.
Congratulations on your progress, Nancy! We're so glad to hear about your success in our program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
I signed up with FDR in 2016 and had problems from the beginning. I decided this was not the program for me and cancelled, but not before they took over $2,000 from my account. I have called numerous times and sent many letters trying to get a refund. I have been blown off and treated rudely by the staff, I’m sure who hope I will give up and go away. They have lied to me about payments made and told me if I want my refund to get a lawyer. I notice on their website they list customer reviews from various sites, but they only pick 5 star reviews from each site. I have gone with another program, National Debt Relief, who treat their customers with respect. Don’t use Freedom Debt Relief!
Thank you for bringing your concerns to our attention, Lynn. We do take a fee, but not until a debt is resolved and if you terminate while settlements are in process, we do collect our fees as we process your termination. We sincerely apologize for any negative experience and we'd like an opportunity to address your concerns. A team member will be in touch with you shortly to address your concerns. Thank you.
Reviewed May 30, 2019
As of today, I'm happy with your service. I'm still getting use to some of the procedures. I have been kept up to date on the progress and phone calls have been answered very professionally. I will see how this goes as we continue.
We're happy to hear you are pleased with our service so far, John. Please don't hesitate to reach out to our Client Services department if you ever have any questions or concerns. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
It is always encouraging to see my progress. I desperately want to get this paid off as quick as possible. Thank you again for your encouragement and help. I will keep doing my best until this debt is completely paid in full. Being taken advantage is horrible but I will not let this go unpaid.
We're here for you every step of the way, Carolyn! We will continue to support you along your journey towards a debt-free future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
I have been very happy with Freedom Debt Relief, they have worked well for me and have kept me informed with all that has transpired with my account and have settled all my accounts quickly. Would recommend them to anyone that asks about them.
It's rewarding to hear about your positive experience, Luther! We're here for you every step of the way and can't wait to settle your debt. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
Clear and helpful to my concerns, Provide updates and status of my account. Finding ways to try and help me complete this program faster and to try to get me out of debt without causing me more money out of pocket.
We're so glad we can be your partner on your journey to financial success, Maria! We will be here to support you at every milestone. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
Very polite and explained my choices in a way I could understand and very helpful. My counselor sounded like she was well informed of the entire process. I enjoyed speaking to her and I would refer anyone to this company.
Thank you so much for sharing your positive experience, Esther! We're happy to take control of your debt and we would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
Hello - Was hoping for settlement at half of this debt, but it came close. Freedom Debt Relief is helping us. We hope on the next big settlement, it can be closer to 50% or better. Thank you for your assistance in this matter.
Congratulations on your first settlement, Rose! Our skilled team of negotiators always ensures we get the best settlement possible for you. Please don't hesitate to reach out to our Client Services department if you have any questions regarding your account, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
Thank you for taking care of my court date and referring me to law firm. I was pleased that you resolved the issue with Wells Fargo. It is good not hear from bill collectors. I enjoy looking at Dashboard and checking on my process.
We appreciate you sharing the positive experience you had with our team, Clareece. We're here for you every step of the way and will continue to provide support into your debt-free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
They seem to be doing a nice job managing my debt relief so far. My 1st settlement was for 50%. It took about 2 months before the 1st settlement was negotiated. I am Looking forward to being debt free soon.
Congratulations on your first settlement, Andrew. Freedom Debt Relief is very glad to take control of your debt and we will continue to help you become debt free. We are confident you will soon obtain financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
I was not happy with the last settlement I did. Did not get any deduction. I still have to pay what I/O it in the beginning. I don’t understand why I did not get a better settlement. Please explain. Thank you Bill.
We appreciate your honest feedback, William. We’re so sorry to hear you have had a negative experience with your last structured settlement. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance. Thank you.
Reviewed May 30, 2019
I called in needing to put my payments on hold and also possibly withdraw some cash from my balance that I had. The representative was extremely empathetic and understanding of my situation and really helped me. I had called in expecting to cancel the program because I did not think there were any temporary options, but the representative explained my options and I was able to stay enrolled in the program.
We're so happy to hear about your positive experience with our Client Services department, Adrian! We're very understanding of your situations and glad we can help out. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
So far FDR has tremendously helped me with my debt program! I like getting the notifications about actions that need to be taken and decisions that should be made. They let me know in a time sensitive way about the important actions that need to be done, yet don't spam me during the rest of the process that is happening behind the scenes.
We're so glad we can help out, Thomas! We're here for you at every milestone and will continue to support you along your journey. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
So far so good. I'm very happy with my first settlement and the way it's going and how it's making progress.. I would definitely recommend it to a friend. I appreciate the support that they have gave me. I like how I can go to my dashboard and see the progress that I'm making throughout my debt.
Congratulations on your first settlement, Jose! We're here for you every step of the way and we would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
The customer service is great. Thorough review of my contract was very efficient and the reviewer was knowledgeable. The dashboard and my dedicated account are easy to follow and easy to use. Good partnership in working towards being debt free.
We're happy to partner with you along your journey, Sara! Please don't hesitate to reach out to our Client Services department if you ever have questions regarding your account. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
My husband and I have had a great experience with Freedom and would recommend it to a friend or relative. We have been working with Kirby ** who signed my husband and I up in separate accounts and he is fantastic. Whenever we have a question no matter how small or important the question Kirby is there to explain it to us. He is cheerful, pleasant and an awesome person to deal with at Freedom.
We're grateful to hear about the amazing experience you had with Kirby, Lorraine! We're thrilled to take control of your debt and we will continue to help you become debt free. We are confident you will soon obtain financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
Jaremy ** lead us through the entire process with his expertise and knowledge. He was the reason we continued. Jaremy answered multiple questions and made our experience easy to follow in all aspects. He reassured my wife and I that we were doing the right thing. We therefore signed up immediately with no regrets. Regards, Thomas and Deborah
We're so happy to hear you made the right decision, Thomas! We're here for you every step of the way if you ever have questions regarding your account. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
Everything is good so far. They have been working on my accounts at a very good pace. And they have called me back every time I called them and left a message. And the Representatives have been very good to work with.
We're excited to hear about your positive experience with our program. We will continue to provide you updates and support you every step of your journey towards a debt-free future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
Courteous and friendly customer service. When I had a problem or question they responded quickly and honestly and processed the problem immediately which I thank them for. I plan on continuing keeping them to help me with my debt problems.
Thank you for your phenomenal review, Claudia! Our Client Services team is here to help you any time you have a question or need assistance with your program. They can be reached seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
I am one of a few who are totally computer stupid. Whenever I call I always get the answers I need by you fantastically nice, helpful and knowledgeable people... You never leave me with any unanswered questions... Thank You I’m glad I found your company.
We're always happy to help you, Sally! Please don't hesitate to contact our Client Services team any time you have questions or need assistance with your program. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed May 30, 2019
I would like to take my payment from 159 to 200 per payment. I’m looking forward to the next payoff. Just can’t wait to get out of debt. Just knowing that some debt have already been taken care of is a great relief.
Thank you for your positive review, Bobbie! We, too, are looking forward to our next milestone! Your success has been phenomenal and if you have questions or need assistance with your deposit, please reach out to us! Our Client Services team can be reached seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
Put all my wife's credit card debt and all my credit card debt with FDR. My experience has been nothing short of excellent. I would recommend FDR to anyone who thinks there is no way out of credit card debt.
We're here to lend you a helping hand, Larry! We understand that hardships happen and we're here to step in and help you put your debt behind you. If you have any questions for us along the way, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdetrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 30, 2019
Updated on 08/27/2020: I was very comfortable with making my decision on going with Freedom Debt. They were very informative, polite, and not judgmental at all. Zac got me all hooked up with this and then it was him again that I talked to when I got to do a loan so that my debt could get paid off faster. I would just have the one to pay the loan back. It's been a couple of months now that I set that up and I'm really impressed with how fast it's going now.
Original Review: I have been very happy with this program so far. My questions have been answered in a timely manner. I just wish the creditors will stop bugging me. I've changed my phone number on my accounts but they keep emailing me. Any suggestions?
Reviewed May 30, 2019
Freedom Debt Relief provides me debt consolidations and I went with them because of the interest rates. I worked with Jack and he was upfront on how the program works. There were no hidden surprises and I felt comfortable working with him. Also, they did amazing on my payment plan. They got everything taken care of like they said they were going to and got everything done for me. Also, their reps were always there and always answered all the questions I had. Working with Freedom has definitely made life easier. I'm living a little bit more comfortably.
Welcome to Freedom Debt Relief, Jeffrey! We're thrilled to have you aboard. Thank you for complimenting the service provided by your Debt Consultant. We're also very glad to hear you've had pleasant experiences when speaking with our talented advocates in Client Services as well. It is an honor to hear how pleased you are with the level of service we've provided. We ask that you continue to contact our Client Services team any time assistance is needed. Thank you for choosing Freedom Debt Relief to achieve your financial goals.
Reviewed May 29, 2019
It takes a bit of time depending on how much you can deposit monthly. I started this process in December 2018 and just had my first settlement. I was so excited to see the process work. I can hardly wait to see the next settlement.
Congratulations on your progress, Vicki! We're excited to see you reach your next milestone! If you have any questions for us in the meantime, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
At the beginning, I learned how the process works. I was armed and comfortable. The pressure is releasing the first day. Mrs ** was so patient, it's like I know her for years. She really helped me out and made sure I had everything right.
We are so happy to hear about the positive experience you had with your Debt Consultant, Jean. The entire Freedom Debt Relief team is here for you every step of the way and we will continue to help you become debt-free. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
I really feel that this is an important step in my life but was very hesitant to take the first step. Michael ** was very patient and clear in his explanation of the steps to follow. I felt very comfortable and to the point. Thank you very much. I definitely will recommend your services to anyone who needs it. Ozzy
We're happy to help guide you on your journey to debt-freedom, Orestes! It's wonderful to hear that you're moving forward positively and don't forget that we're here for you every step of the way! Please don't hesitate to contact our Client Services team any time you have questions or need assistance in the future. Thank you for being a part of Freedom Debt Relief!
Reviewed May 29, 2019
Amazing Mr. ** was able to ease my mind and I feel so comfortable with this program so helpful. He explained everything to me with details and I could call him with any questions. Thanks **, all the representatives are helpful ❤❤❤.
Reviewed May 29, 2019
I am very new at this but so far, Freedom Debt Relief has treated me and my case very courteously and professionally. They have given me all the information and assistance that can possibly be given. My first deposit has not been made yet, so I cannt comment on their promptness and commitment to me and my plight! I do appreciate their work for me so far!
Welcome to Freedom Debt Relief, Gloria! We're excited to begin working with you to help you reach your financial goals! Don't forget that we're here for you at every step of your debt-free journey and any time you have questions, please reach out to us! Our client Services team is available seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
Freedom Debt Relief helps me a lot in solving my debts and I'm so much appreciated it much the person who help me in helping my debts to be qualified. I can sleep good now since I was approved in freedom debt relief.
Thank you for sharing your positive experience, Emma! Freedom Debt Relief is very glad to take control of your debt and we will continue to help you become debt free. We are confident you will soon obtain financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 29, 2019
Freedom Debt Relief has been very outstanding in all communications and their expertise in financial debt relief is second to none. I am frequently contacted and updated on any changes and what I need to do. Almost every week I have an email from them. Other organizations in this business are not in touch and do not communicate anything like Freedom and that keeps me from debt worries.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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