Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed June 20, 2019
Ultimately I am very happy with the service provided by FDR. At first I didn't fully understand how the program operated which created me to be upset with how long it was taking for results. But once I fully understood how it worked and what the procedure was, I was very happy with the service and communication provided. Once you fully understand the process and why it is done the way it is you will be very happy too. Takes some time but a great way to get your credit back on track. Thanks for all of your help!
That is great, Patricica. We know the process can be challenging at first, but we thank you for putting your trust in us. Our team looks forward to seeing you 100% debt-free! You can check on your program progress online, on the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 20, 2019
I am so happy with Freedom Debt relief. In just a few months I have been able to get some credit cards negotiated and paid and the stress of not getting ahead is slowly disappearing. The process is easy and I highly recommend to anyone who needs some help with debt.
Thank you for sharing your feedback, Robin. We work hard to negotiate great settlements for you and we are happy to hear that you are pleased with your savings. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed June 20, 2019
At first I doubted the effectiveness of Freedom Relief, but after seeing how they have been solving the problems I must say that they work very well. I hope that after the expiration of the agreed period my credit will recover a good evaluation. I recommend them to everyone.
We appreciate your thoughts, Osvaldo. Our team strives to provide an excellent service experience during your program. You can also check on your program online, on the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 20, 2019
I am very happy with how things are going so far. Jason, my initial contact was very helpful and is the reason why I’m working with your company. I look forward to getting through this as soon as possible. Thank you.
Thank you for your thoughtful review, Randy. We look forward to resolving your remaining accounts and are pleased to hear you have been satisfied with Jason's service. If you have any questions or concerns about your program, give our dedicated Client Advocates help. They can be reached at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 20, 2019
Although a little stressful with the calls and emails from my debt accounts reps, I am happy to have taken the action. The reduced debts negotiated has greatly been appreciated. Plus the extra income achieved by the Consolidation has helped with everyday expenses without impact to quality of life.
Thank you for sharing your thoughts on our program, Maria. It is our goal to free up some money in our client's pockets so they can live comfortably while working on being debt-free! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 20, 2019
I am half way through with paying off my debt. So far they have been great at keeping me up to date as to what is going on. I also love how they reach out as soon as a debt has been negotiated. Being able to agree by text has been awesome.
Thank you for sharing your thoughts, Carlene. We are happy to hear you are satisfied with your options you have with us when it comes to your debt resolution. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 20, 2019
I submitted five accounts. The smallest got a quick settlement that was satisfactory but before another settlement was offered I received a call from Spencer ** offering a loan to pay off debts but which would take until 1-16-24 to pay off with interest of 22.9. I refused and have since received another settlement from FDR which I accepted. FDR is my choice.
Thank you for your valued review, Patricia. We understand your choice to know go with the loan program. Either way, we will be working hard to resolve your accounts! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 20, 2019
So for I have been please with this process. I wished I had done this sooner. It will be a blessing to be debt free. Once this is behind me I will be a happier person. Everyone that I have come in contact with thru the company has been very kind and helpful.
That is great, Senia. We cannot wait to see you debt-free! Our team is here for you along your journey. Please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 20, 2019
Good customer service, knowledgeable, convenient using either text messages or email for communication, affordable payments, education on better financial skills for the future, easy to contact for questions or info, quick debt relief, options and flexibility with payments, security of personal info.
Thank you for sharing your thoughts, Sarah. We work hard to make our programs tailored to each individuals needs and we look forward to resolving your remaining accounts! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 20, 2019
My experience with Freedom Debt Relief has been very good so far. Shaun has been excellent. He has explained everything just great. If you have a question and you need to call him, he is prompt to return your call. I am very pleased.
Thank you for your thoughtful review, JoEhrine. It is rewarding to hear such great feedback about our Certified Loan Consultant, Shaun. Our team looks forward to negotiating on your debt. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached via phone or email. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed June 19, 2019
Casey was great working with my busy schedule and helping me get in a plan that was affordable for me. He made sure everything was clear and I understood the terms and conditions. I had no idea about any of the process.
We appreciate your thoughts on our program, Nicole. It is rewarding to hear such great feedback about our Certified Debt Consultant. We look forward to negotiating your debt. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed June 19, 2019
I cannot complain. He was very good in explaining information in details and also answer all my questions ASAP and he was also very patience with me. I will recommend a friend anytime on this. I greatly appreciate his help on this matter.
We're glad to hear about your positive experience, Teisse! We will be sure to pass along your kudos! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
I started this process while Chuck was still alive, and am very happy with how it is progressing. Being on a fixed income, and with children still in need of help, we seriously considered Bankruptcy. But with the help of FDR, I feel I will be able to remain in my home, and pay creditors. It may take a while, but I can sleep at night knowing the debts are being taken care of.
Thank you for sharing your story, Gertrude. Our team is sorry to hear of your loss and wants to assure you, we are here for your support. It has been our pleasure to create a better financial lifestyle for you. If you have any questions, just give us a call. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 19, 2019
So far I'm very pleased with progress that has been made. Anytime I've had questions, I was very pleased with the answers received. The customer service personnel are very knowledgeable and pleasing to talk with. Freedom Debt Relief is a great way to go if you are struggling with a large number of creditors and high debts.
That is wonderful feedback, James. Thank you for taking the time to share it. Our team is happy to serve you as our client and work on resolving your debt. You can also check on your program progress online, on the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
I am happy that two of my outstanding accounts are being settled. I have been in the program since February. What bothers me the most is that I misunderstood the fee that is on each account. I thought that this was in total fee for the package of accounts. My mistake for not researching more. I don't know how I will get my credit score up in a normal range, hoping I can increase payments.
Thank you for sharing your thoughts, Maray. We look forward to resolving your remaining accounts. You will be satisfied with your results once accounts are paid off and reporting as paid on your credit. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 19, 2019
Melinda was a great person to talk to, very professional, polite, and informative. She was a great help with this matter! I would recommend this company based on her help. I was very skeptical about going this route. I was going to do a Chapter 13 bankruptcy. But, I chose this way first.
Thank you for your wonderful feedback about our representatives, Michael! We will be sure to pass on your kudos to Melinda and we're pleased to hear that she was able to earn your vote of trust. If you have questions for us in the future, please reach out to our Client Services team by calling or emailing. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
Very good negotiation with businesses to get the best pay off to clear our cards. The payoff is usually better than what we expected. We would like to extend our great appreciation to everyone who has helped. Thank you very w
We're happy to hear that you're pleased with your settlements, Joe! We, too, are proud of your progress and we're looking forward to your next milestone! If you have questions for us in the meantime, please reach out to our Client Services team by calling or emailing. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
Updated on 12/18/2020: I have had a very good relationship with FDR for the past 2 years. They have been very helpful with me getting rid of my debt. Very accommodating at every problem I have had. Very glad I contacted them and signed up.
Original review: Everyone has been looking out for my best interest. My I have been very pleased with the results thus far. My first settlement is coming up soon, I am anxious to be able continue with all my additional settlements. Any time I had a question and called I was treated with respect and always had my questions answered promptly.
Congratulations on your phenomenal progress, Helen! We're looking forward to your first settlement and if you have questions for us in the meantime, please reach out to our Client Services team by calling or emailing. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
FDR has been exceptionally great to me and helped me with whatever I needed. The people are friendly and knowledgeable. Although I was nervous about enrolling in this program, I am sure happy I did so. Thank you to everyone at FDR.
We're happy to have you on board, Christopher! Our team is here to help you any time you have questions or need assistance! Client Services can be reached by calling or emailing. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
My experience with Freedom Debt Relief has been a positive one so far. They have done everything they promised to do. Their customer service is always available to answer any questions I have. Freedom Debt Relief has been able to resolve quite a few accounts so far and as long as I keep to my payment schedule, I have confidence that they will be able to resolve them all.
Your progress has been phenomenal, Leslie! We're so pleased to hear that you've had an exceptional experience with us and we're looking forward to your continued success! Keep up the great work and please reach out to us any time you have questions. Client Services can be reached by calling or emailing. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
This program is great. I only had good experiences with them. I have heard that this type of programs does not work and take forever to settle. I would highly recommend this program to whomever is qualified to enter into this program.
We appreciate your positive review, Henretta! We're proud of the work that we do and we're looking forward to your continued success. If you have questions for us along the way, please reach out to our Client Services team by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
Helped explain how things work. Told me how to make sure others understand program. Showed us how long it would take to complete. Why you would use this program. Explained to how and why my credit could be affected.
Thank you for your positive review, Robert! We're here to help you throughout every step of your debt-free journey, and any time you have questions, please reach out to our Client Services team by calling or emailing. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
I have just recently agreed to my 2nd settlement with 6 months in the program. Each time I've gotten that message telling me they've reached a settlement confirms for me that I made the right decision in choosing Freedom Debt Relief to help me through my debt. The stress level has decreased immensely and the program is really working just as they explained. I would highly recommend FDR to anyone who finds themselves overwhelmed in debt and the feeling there is no way out!! There is a way out and it is Freedom Debt Relief!!!
Congratulations, Carol! Your success is encouraging to others and we're excited to hear that you're moving forward positively! We're looking forward to your debt-free future and should you have questions for us in the future, please contact us! Our client Services team can be reached by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
I will introduce it to our friend because it’s a good program so I am going to pass it on to as many friends as possible because I like the program. Tell friends and family about a good program that can help you to get out of it.
We appreciate your referrals, Dwit! We work hard for our clients and we're looking forward to your success! If you have any questions for us regarding your program, please reach out to our Client Services team by calling or emailing. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
My experience has been great. I would recommend to anyone looking for this service. I was well informed about the process. I receive emails letting me know my progress and helpful info. I love the dashboard, it helps keep me up to date with my progress.
We're happy to hear that you're utilizing your Client Dashboard, Kelli! We assure you that you'll always be informed of your progress! Should you have questions for us along the way, please reach out to our Client Services team by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
I'm new to the program but I'm completely satisfied with how quick they are helping me resolve my debt. They communicate often to keep you in touch with how things are progressing. They are very helpful with any questions you ask of them.
Welcome to Freedom Debt Relief, Gloria! We're proud of your progress and we're looking forward to your continued success! Don't forget that we're here for you every step of the way and any time you have questions, please reach out to our Client Services team by calling or emailing. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
I was very apprehensive to take this journey as I was so Stressed with debt and no end in Sight. After contacting FDR, talking to their professionals and trusting in all the reviews. Since being with their Program 1 of many Debts was Negotiated for 1/2 the amount due and furthermore put me in a position to have it paid off within a year! I cannot express my gratitude to all involved with FDR and Highly recommend this company giving one in sever debt a chance to breath again. Thank you FDR.
It is our absolute pleasure to guide you toward a brighter financial future, Edward. We are elated to hear how pleased you are with our negotiation efforts. We recommend logging into your Client Dashboard at www.fdrclient.com to witness your progress. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Reviewed June 19, 2019
FDR has been helping me alleviate our debt over the past 6 months. Without their help, I don't think our family could have ever tackled it alone. They've been helpful and efficient in every encounter. They've been quick to answer questions and respond to emails and phone calls.
Wonderful feedback, Stephanie! We are thrilled to hear how pleased you are with our services. Be sure to contact our Client Services team anytime you have questions about your account. We are available 7 days a week to service your financial needs. Thank you for being the best part of Freedom Debt Relief!
Reviewed June 19, 2019
I am fine so far with service. Only issue I had was one if my accounts is listed with wrong name. Sent 2 or 3 emails and called re this. Still listed as wrong. As they have recently made an agreement on it, not real sure it's an issue. Plus it's annoying to keep repeating the same issue to a different person every call.
We appreciate you sharing your honest opinion, Marion. We sincerely apologize for this account not being properly updated and would love to reach out and discuss this further. A member of our team will be in contact with you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed June 19, 2019
I'm just happy they can help me with my debts, I can focus on my health and doing better with my family. Thank you. I didn't know what to do. Y'all have changed my life just by helping me clear up everything one by one
It's great to hear about the relief our program has brought you, Mary! We're happy to partner with you to resolve your debt and help you achieve a better financial future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
Everything is going great. Debt is going down, little work on my end. Highly recommended to anyone who is experiencing problems with their financial situation. Give them a call or check them out online. You won't be disappointed. I promise you.
We're so glad to hear about the success your having with our program, Stevan! We will be with you every step of the way and would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
Representative explained in detail possible outcomes that could take place. Very friendly and patient. I have a better understanding and learned a new detail that could affect me. I felt she really wanted to make sure I understood. I would recommend this agency to friends. My experience has been great so far. I look forward to moving through this program. I am less stressed knowing I have a team working on my behalf.
Thank you for taking the time to give us your feedback, Karen. We're excited to start resolving your debt and can't wait to help you achieve your financial goals. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2019
Jeremy explained my options clearly and compassionately. Struggling with unemployment and then underemployment and paying down debt is a challenging circumstance to be in. I am thankful when I am spoken with such kindness as I continue a difficult situation.
We're sorry to hear of the circumstances you're facing, Ms. Murphy. Thank you for feeling comfortable enough to share with us, so that we can provide reassurance and support! Always feel free to contact Client Services at (800)655-6303 or via email at support@freedomdebtrelief.com anytime you need assistance with your account. Thank you for choosing Freedom Debt Relief to service your financial goals.
Reviewed June 19, 2019
My experience with FDR has been awesome. I've been in the program approximately 9 months. To this date 2 of my depths have been completely paid off, 1 is in progress, and waiting to deal with the others. The customer service has been exceptional, and I can't say enough. I am a totally satisfied customer so far. Thank you FDR.
Congratulations on the progress you've made, Ernesto. We appreciate you complimenting the services provided by our advocates as well. As you continue your journey, please let us know how we can continue to support every step by contacting Client Services at (800)655-6303 when assistance is needed. Thank you for choosing Freedom Debt Relief to service your financial needs!
Reviewed June 19, 2019
Freedom Debt Relief is very good. They have helped me a lot. I am going through their debt relief program, and I am happy of how they are handling my account. I have so much debt and I called them. And somebody returned my call by the name of Antonio and he explained to me how the program works. With the way they are handling my debt, I might be able to be financially free of a lot of debt in the years to come.
Their customer service is very good, but there are times when you get somebody who is not as helpful as the others or is putting you on hold. Maybe this person that I speak with is not very familiar with the procedures. Because of their customer service setup, whoever is free answers your question. You could not ask for a specific person, even though I have asked before. If you find somebody very helpful and more knowledgeable of the procedures, the processes or the regulations, you would like to speak with that person. But that's not the case with Freedom Debt Relief. Still, most of them are very helpful and very courteous. They would try or they could go out of their way to help you. They have settled some accounts for me already. I have four more accounts. One is in targeted negotiation and three are in strategic hold. I would recommend Freedom Debt Relief.
Thank you for the great feedback, Nora! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed June 18, 2019
I feel that now that debts are being handled I am in a much better position. Staff has always been very helpful, full of knowledge and very patient, always answering my questions and concerns even after papers were signed, they really go through the whole process with you.
It is our duty, Carole, to support your debt-free journey in any way that we can. Thank you for taking out the time to share how pleased you are with our services. We encourage you to always reach out to Client Services anytime assistance is needed. We're available 7 days a week! Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 18, 2019
I like the program so far, however, I’m waiting patiently for all of my bills are getting knocked down. I would also like it when the phone calls stop and I would recommend a family member or friend to this program.
Welcome to Freedom Debt Relief, Tammy! We greatly appreciate your patience while we continue to negotiate the enrolled balances. Remember, you can monitor your Graduation Path by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to service your financial needs.
Reviewed June 18, 2019
I can't wait to get my life back and my credit is great thanks to Freedom Debt Relief. You guys are awesome and I would recommend you all to anyone and I can already see progress in my credit reports and I owe all to you all and I just want it to be over and be able to get and buy what I want without using credit cards. Thank you Freedom.
Great job, Jason! You are doing an excellent job regaining control of your finances. We could not be any prouder of the many accomplishments you've gained with us. As you continue the journey, always feel free to reach out to Client Services for assistance. We are available 7 days a week to address any questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief to service your financial needs!
Reviewed June 18, 2019
Freedom has taken my first account into change, like the way you do things. My creditors keep calling everyday but I don't answer as I have been told to do so and it's working. It's an experience that I have shared with others who want things to change.
Congratulations, Archie! You should be very proud of obtaining your first settlement with us. Thank you for the vote of confidence regarding our process. Know that is is an honor to have the privilege to service your financial needs. Please let us know how we can continue to support the journey. Thank you for choosing Freedom Debt Relief!
Reviewed June 18, 2019
I am extremely satisfied with the progress you are making with my debt resolution, You have resolved my debt with Prosper cutting my balance to half of my former amount owed. And with Chase Bank, you have done the same as well. Lending Club is in progress to over half my aquired debt. Thank You. I hope my credit will get back to normal after all is accomplished. Thanks again.
It is our absolute pleasure, Barry, to service your financial needs. Thank you for sharing the benefits gained from our program. Congratulations on the achievements you've obtained so far! It sounds like you are certainly making headway toward financial freedom. Please let us know how we can continue to support your debt-free journey by reaching out to Client Services at (800)655-6303 when assistance is needed. Thank you for choosing Freedom Debt Relief!
Reviewed June 18, 2019
When I first came on board I was a little scared. As time went by and I started seeing results I’m like... Wow!!!! This is pretty amazing!!! I recommend to friends and family!! Right On!! I’m starting to feel more confident and comfortable!! Thanks for everything Freedom Debt Relief!!
We're glad to hear your confidence in our process is increasing, Thomas. It's understandable to be skeptical in the beginning. Great job on your part for hanging in there and trusting yourself that you made the correct decision. Please know it is our absolute pleasure to provide you with guidance toward a brighter financial future. In the meantime, be sure to let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief to achieve your financial goals.
Reviewed June 18, 2019
I was a little anxious when I first began in December 2018. I never had missed payments and kept getting increases on my credit line, a recipe for disaster. When I began paying out more than I could afford I knew I had to do something. FDR came along at just the right time. I have paid my first debt off and am working on two more at the moment. I just give them my money and they do the negotiating and handle the bills. My credit score fell of course and that hurts but I know I’m headed in the right direction and look forward to the day of being debt free. Thanks for the clear guidance and the people who are standing behind me to help me get my life and finances back on track. Thanks Freedom Debt Relief!
Congratulations, Margaret, on your accomplishments with us! We are very proud of the hard work and dedication you've displayed while in our program. You are absolutely correct in saying you are headed in the right direction; which is to financial freedom! As your journey continues, please let us know how we can continue to support your every step. Thank you for choosing Freedom Debt Relief to achieve your financial goals.
Reviewed June 18, 2019
I am pleased so far. I have not gotten into this program far enough to see all the results. I am paying off the first account starting in June and ending in September. I am hopeful that this will all work out for us.
Congratulations on obtaining your first settlement with us, Deanna! This is a huge milestone that you should be very proud to have reached! We also understand if it may be too soon for you to comment on your overall experiences with us. In the meantime, please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 18, 2019
Freedom Debt Relief company did exactly what they said that they would do!! Saved me a lot of interest and settled my credit card debt!! They settled my accounts quickly and I am so satisfied! Freedom Debt Relief is great!
We appreciate the many compliments, Charles. Thank you for speaking so highly of our services! It is our pleasure to service your financial needs. The greatest reward is hearing how pleased you are with our negotiation efforts. Please be sure to contact our Client Services team at (800)655-6303 or via email at support@freedomdebtrelief.com with any questions about your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed June 18, 2019
Been with them for a year come this August and my credit score is starting to come up. It was almost 300 something. They are there to help you and you can call them at any time. They will direct you to the right person to talk to. I recommend this to anyone who wants to go this route.
Congratulations, Nancy! We're happy to hear you're beginning to see an increase in your credit score. We also appreciate the strong vote of confidence regarding our services! Keep in mind, you can always view the details of your account by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 18, 2019
I wasn't sure how I felt about consolidating my debt but Freedom has turned out to be a blessing. They keep me informed about what is going on and have worked out agreements with my creditors faster than I expected and put my mind at ease.
We're glad to hear, Deborah, we surpassed your expectations regarding our negotiation efforts. It is our pleasure to service your financial needs. We are also glad to hear how pleased you are with our level of communication. Please let us know how we can continue to support your journey to financial freedom! Thank you for choosing Freedom Debt Relief.
Reviewed June 18, 2019
Yes, I would recommend a friend if I was told they were looking for this service. The emails and text have been a great help in knowing that you are working on my credit cards and getting the payments out there.
Congratulations, Jill, on the amazing amount of progress you've made along your Graduation Path. It is absolutely our pleasure to provide you with guidance toward a debt-free future. We also appreciate you recommending our program to others. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Reviewed June 18, 2019
I had no problems with FDR, so far all my experience has been better than expected. I have been informed of all steps and settlements that were offered to make sure it was okay with me. I am delighted with FDR.
Congratulations, Pauline, on the accomplishments you've achieved with us! We are honored to be a part of your debt-free journey. Thank you for sharing how pleased you are with our services. Always feel free to reach out to our Client Services team with any questions or concerns about your account. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 18, 2019
I had way too much debt, getting rid of the debt with Freedom Debt Relief was not on my agenda. I got a phone call from a representative of Freedom Debt Relief. I got the help I needed. All's well today thanks to Freedom Debt Relief. Yes I do tell my friends about Freedom Debt Relief. Thank You.
It is our absolute pleasure, Allen, to provide a service that leads you to a brighter financial future. Thank you for trusting our process and being so patient while we continue to negotiate settlements on your behalf. We also appreciate you for recommending our services to others. Remember, you have 24/7 access to your account details by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Reviewed June 18, 2019
Updated on 05/18/2021: We had a lot of debt we enrolled. We are about to begin our 5th settlement. We have 2 paid off, two are almost paid off and three to go. It hasn't been easy but we are almost through. We hope to be able to deposit more so we can finish quicker than anticipated.
Original Review: Everyone I have dealt with through emails or over the phone are very professional and knowledgeable. We haven't been on the program that long and I am anxious to see more progress but I know if I have a question or a concern, I can reach out to someone and they are there for us.
Reviewed June 18, 2019
I’m so happy I called them, there was no pressure, they made me feel good about my decision, I would recommend them to everyone.. I’m definitely not stressed about it cuz they handle everything. And they keep me posted on everything.
Thank you, Isabel, for the amazing feedback. We're so glad to here our service has allowed you to have peace of mind. Easing the minds of our clients is top priority for us. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed June 18, 2019
Outstanding, dependable, easy to talk, very helpful, informative. I would like to recomm'end to friend. I think they are there when problem arise. Even slightesst they are always there. That's why maybe they are helping lots of people get out of debt.
Thank you for the strong vote of confidence, Rene. It's extremely rewarding to hear the many reasons why you are enjoying your experiences with us. We encourage you to always reach out to our Client Services team at (800)655-6303 or via email at support@freedomdebtrelief.com anytime assistance is needed. You can also chat with us live by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed June 18, 2019
Everything from setting everything up the first time up to my first settlement offer has been pretty easy. My only complaint is that I get contacted by a Consolidated Plus (Joshua **) trying to get me to consolidate my loan knowing that my score wasn't good, so I did. Never heard back from him. I assuming I got denied, like thought I would. Why even try to get me to do that when I'm already in this plan. Doesn't make sense.
Thank you for your feedback, Mr. Gibson. It is an honor to service your financial needs. We appreciate you sharing the pleasant experiences you've had with us. Our sister company, Consolidation Plus, does provide an alternative option for our enrolled clients. Because you are doing so well in our program, other opportunities have become available to you. However, the choice is always yours. If you have any questions or concerns regarding your Freedom Debt Relief account, please do not ever hesitate to contact our Client Services team at (800)655-6303 or via email at support@freedomdebtrelief.com for assistance. Thank you for choosing Freedom Debt Relief to achieve your financial goals.
Reviewed June 18, 2019
I'm about halfway through my program. Three debts have been resolved, and I have three to go. It is working as advertised, but I do wish they were a bit clearer about the hit that my credit score would take. This is partially my own fault, as I should have surmised how low it would go, but when courting me, the flowery language reps used does not truly describe the 150+ point dive my score took. Now that I'm halfway through, it would be unwise to get out now. I am hoping that come the end of the program, my score will recover.
Thank you for your feedback, Mr. Thompson. We're sorry if you feel you weren't informed enough about the potential impact to your credit score. The good news is rebuilding credit is far easier to do than get out of a sizable debt problem, which is why clients turn to us in spite of any credit score issues they may incur. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today.
After the full settlement amount is paid to and processed by a creditor, they may report to credit reporting bureaus that your account is settled in full, settled, paid, paid in settlement, or settled for less than the full amount. You no longer owe on this account and the balance is zero. That debt is behind you and your credit report shows it.
We encourage you to remain focused on the many benefits of our program. You are halfway through the journey of becoming debt free! Please let us know how we can continue to support your every step. Thank you for choosing Freedom Debt Relief. We appreciate the opportunity to service your financial needs.
Reviewed June 18, 2019
$13,122.00 Paid to them. $8,315 Paid to creditors. Lowest settlement they got was 40%, now that I'm doing it myself I get 35% without even trying. What's frustrating is they charge their fee on original debt. Where's the incentive to get a good settlement? If you're paying them to settle debts than they should at least negotiate to have creditor remove negative reports when offered 48%. They negotiated 5 of my accounts. 2 at 48%, 1 at 45% and 2 at 40%.
The only reason I used them was to work and not worry about this stuff but I'd still get collection calls and letters. Collectors would tell me they refuse to work with Freedom... I wish I saw this review, it just didn't provide the peace of mind I thought it would and I'd have 2 big accounts paid off by now instead of just one of my big accounts due to paying freedom to settle debts at a mediocre rate, not communicate and not contact all my creditors with a game plan for the future.
Bottom line is if you have half a brain you can handle your stuff better than they can with minimal effort. Also, after paying them thousands of dollars to settle 5 accounts and removing the rest my Freedom account was closed. No summary or information for me to use to clean up my credit report. Felt kicked to the curb. P.S. I had technical issues with their website account often.
Thank you for sharing your experience, Jed. Our team would like to extend an apology for your dissatisfaction with our program. We strive to set realistic expectations and outline fees very clearly throughout the program. Fees are based on state law as well as the amount of debt enrolled and vary between each client. A member of our team will be reaching out to you shortly to resolve your concerns.
Reviewed June 18, 2019
We are very happy with Freedom debt service, they help us to manage our payments and try to get out of debts. They explain us very well how this process will be since the beginning, what we should expect and what we should do in case any creditor contact us, also provide us with legal services to guide us in case any bad experience.
Welcome to Freedom Debt Relief, Gerardo. We're very excited for the opportunity to service your financial needs. The greatest reward, however, is knowing how pleased you are with the service we've provided. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress toward financial freedom. Thank you for choosing Freedom Debt Relief.
Reviewed June 18, 2019
Freedom was who I found first so I decided to use them. The rep was very informative. He was good and everything was addressed. I’m in the middle of the program right now and so far, it has actually given me a relief on stressing about paying down my debts. Freedom Debt Relief has been really good.
Thank you so much for taking the time to write a review, Lydia! We encourage you to keep up the good work furthering your success to financial freedom and are happy to help give you that peace of mind along the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed June 17, 2019
I have been trying to get into debt free but it has been so hard. Unexpected event are happening and Bill are keep piling. Thank you Freedom Debt Relief for helping me to get my life back and stays on track again. I cannot thank you enough for your help. I really appreciate it.
It is absolutely our pleasure, Daniel, to provide a service that improves the outlook of your financial future. We cannot thank you enough for sharing how pleased you are with our services. It's rewarding to know our program is helping you regain control of your finances. As your journey continues, let us know how we can continue to support your every step! Thank you for choosing Freedom Debt Relief. We are honored to service your financial needs.
Reviewed June 17, 2019
So far everything has gone great and seems like this was a really good option for me. A little anxious as I got my first 'missed payment' email, and knowing my credit will tank, but looking forward to the future. Nick ** was great, very helpful through the whole process!
We are happy to have you with us, Monica. It is our pleasure to serve you as our client and we thank you for sharing your thoughts. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 17, 2019
Freedom Debt Relief is legit! They help you throughout the entire process and give you updates when a settlement occurs. Really awesome company. They have the best customer service! Hands down. Every week they give you tips and encouragement to help you reach your goal.
Thank you for sharing your feedback, Cesar. Our team works hard to keep you informed of your progress and comfortable on your journey. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed June 17, 2019
I am very surprised and happy. My biggest debt that I enrolled into the program for $15,126. was settled for $6050 within 7 weeks of joining. I will recommend Freedom Debt Relief to anyone who has a problem like what I have.
That is a great deal on your largest debt, Gerald. We are proud of the savings we have provided you and look forward to resolve your remaining debt. You can check on your program progress online, on the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 17, 2019
I am now only working 4 hours a week at my job so I called to see if I could defer my payment. The service I received was exceptional and was treated with the most respect I could of received so I want to thank them for the services I received.
We're glad to hear, Debbie, we were able to find a solution that allowed you to continue progressing toward a debt-free future. We are sorry to hear about the circumstances that led to your concerns. Please let us know if there is anything we can do to continue supporting your journey. Thank you for choosing Freedom Debt Relief. It's an honor to service your financial needs.
Reviewed June 17, 2019
Very helpful customer service people. Very knowledgeable and great in helping you understand what is going on to answer you correctly. I Absolutely recommend them. They also express a lot of care and interest in helping you as much that they can.
What amazing feedback about our team, Elizabeth. We thank you for taking the time to share your thoughts. Our company is based on the value of care for our clients and our employees which creates a loving culture. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 17, 2019
I am very pleased and the people I have worked with are very nice and helpful. I am glad they are resolving my debts. The only thing that would help is for the creditors to stop calling me. I think Freedom should call all the creditors and explain that I am trying to pay them and not file for bankruptcy.
We appreciate the feedback, Ms. Hagood. It is tiresome to receive multiple creditor calls. That is why we've provided some tips and tools on how to handle the creditor calls you're receiving on your Client Dashboard at www.fdrclient.com. Our advocates in Client Services can also provide some suggestions. Rest in knowing that as we negotiate and settle the enrolled balances, the creditors will eventually become satisfied and the collection calls will stop. Until that happens, allow us the opportunity to educate you further on what options are available to you. Be sure to log into your Client Dashboard to monitor your progress toward debt-free future. Thank you for choosing Freedom Debt Relief!
Reviewed June 17, 2019
Your phone agents are the best. Very friendly and helpful. Gets me the information that I need to give me faith that everything is going as planned. I am a very nervous person and at times I have to talk to someone that can give me the clarity and information that I need. So far I am getting that help.
Excellent feedback, Frederick. Please do not ever hesitate to reach out to us when assistance is needed. Our Client Services team is available 7 days a week to address any questions or concerns that come up along your debt-free journey. We're here to support your every step! Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Reviewed June 17, 2019
Updated on 11/25/2020: I am very satisfied with FDR. One of the biggest reasons is that I've learned that I can trust them. The accounting job they do is complex and, so far, I've had no reason to feel their figures are incorrect, or that they're mischarging. I always feel that they're doing what they said they were going to do and that's it. They have never done anything inappropriate, and by following their advice, my credit score is going up and my account cases are being taken care of one by one. National Law Litigation Group is also great. They've been a tremendous help and again I feel like I can trust them. I highly recommend FDR and NLLG to everyone who has debt issues. They will fix your life.
Original Review: I'm new to the service, but so far very happy and satisfied with my experience. Everyone I've worked with is very friendly, professional, knowledgeable, and efficient. I'm really glad I signed up and look forward to my forthcoming graduation. Everything has been simple and smooth so far and I really appreciate it. I feel they're really on my side! They have pretty much taken care of everything and give me great support and direction. Thank you FDR!
We appreciate the many compliments, Eric, regarding your experiences with us so far. It's an honor to service your financial needs. Thank you for sharing how pleased you are with the service we've provided. We hope to continue surpassing your expectations! It's extremely rewarding to know you feel well-supported by our advocates in Client Services. We are available 7 days a week to address any questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Reviewed June 17, 2019
I was really worried about finding the right company to help me with my debt. But I was immediately put at ease and I felt like a big weight was taken off my shoulders. I’ve had a very good experience so far and I think I’m in very good hands and on my way to being debt free.
Welcome to Freedom Debt Relief! Great job, Stefani, for recognizing assistance was needed; then researching the options available to you. We are honored that you chose our services as a guide to a brighter financial future for yourself. Thank you for sharing how relieved you feel since teaming up with us! It is our pleasure to service your financial needs. Please let us know how we can be a support system to your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed June 17, 2019
Had a very pleasant experience to help me understand the process of the debt relief program and I was very pleased with the outcome to help me and my wife save money while working on our debts, peace of mind is always a good feeling when you have someone in your corner.
Peace of mind is a phenomenal feeling, Mr. Allgeier. It is an honor to provide you with a service that eases your concerns regarding finances. We are elated to know our service is providing you and your wife with a brighter outlook on your financial futures. If any questions come up along the way, always feel free to contact Client Services for assistance. We're available 7 days a week to support the journey! Thank you for choosing Freedom Debt Relief.
Reviewed June 17, 2019
So far Freedom Debt Relief has been an amazing team, polite, they answer all my questions and they make you feel like everything’s gonna be fine. I would definitely recommend this to somebody who is in need of financial relief. Thank you Freedom Debt for all your help so far.
We're glad to hear about the relief our program has brought you, Lauren! We're here for you every step of the way and would greatly appreciate if you recommended our program to anyone struggling with debt. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 17, 2019
I had friendly, kind people who took care of answering my questions. Thanks for being patient with me. I was worried about the calls and whether I should answer them. Both times I called I received the answers I needed to know what to do when they call.
It's great to hear you are receiving all the answers to your questions, Sandra! The entire team is here for you every step of your journey! Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 17, 2019
I have already told several friends about Freedom Debt Relief. I was so in debt and feel you people are saving me from all the debt I have. I was in process of signing in with another company and then had the pleasure of speaking with Danielle ** who works with freedom debt relief. She explained all about your company and was so knowledge oriented that I decided to go with your company. And I am so glad I did. Thank you all so very much. Eloy **
We greatly appreciate you recommending our services to others, Eloy. The greatest reward is knowing your debt consultant took such great care in making sure you had a clear understanding of our process and what to expect once enrolled with us. Congratulations on the progress you've already made! As you continue toward financial freedom, let us know how we can support your every step. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed June 17, 2019
Debt reduction. I have been sued by Bank of America and have been trying to get this settled with you people. I go to court tomorrow and it wasn't until today that I got any help. I am not a happy customer. God help me tomorrow in front of the judge.
We're sorry to hear, Ms. Locke, that one of the creditors chose the route of litigation to collect on the balance due. Understandably, learning a creditor has chosen this option is frustrating. We are glad to hear you received some guidance when speaking with our advocates in Client Services regarding next steps. Please continue working with our legal partners with regards to the balance. We would like to touch base with you regarding the matter. A team specialist will be reaching out to you shortly. We appreciate the feedback. Thank you for choosing Freedom Debt Relief.
Reviewed June 17, 2019
They have helped get our bill mess cleaned up and made it easier. It has stopped all the phone calls and have helped with the collections from happening and it does not cost over amount. They work with you what you can afford.
Thank you for the feedback, Mr. Stoltz. It is our pleasure to guide you and your family to a brighter financial future. We are happy to hear that the creditor calls have since stopped. The greatest reward is knowing the calculated monthly deposit is affordable for you. Our goal is to provide our clients with solutions at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Reviewed June 17, 2019
I started with Freedom Debt Relief back in January 2019, with 5 accounts totaling over $20,000. The staff at Debt Relief are very friendly, knowable, and very understanding. They set me up on the debt settlement program very quickly. I'm very happy and satisfied with the timeframe, less than 6 months that the first creditor was settle, and the reduction amount from $7,665 to $3,828 to be paid off in 24 months. I had no idea how fast, and professional that this program could be set up, and an account could be settle.
Amazing feedback, Paul! Thank you for sharing how greatly you've benefited from utilizing our services. Congratulations on your first settlement as well! We appreciate your patience while we worked to negotiate the balance on your behalf. As you continue your debt-free journey, remember you can monitor your every step when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as a guide to financial freedom.
Reviewed June 17, 2019
Great results and good return time. So far so good waiting on the remaining debt to be resolved. Looking forward to finishing my debt to be played off. They are a good solution to paying down your debt and less worry.
Congratulations on the progress you've made in our program, Sean. We greatly appreciate the strong vote of confidence! Thank you for taking out the time to share your personal experiences with us. As you continue the journey, please continue to reach out to our Client Services team at (800)655-6303 or via email at support@freedomdebtrelief.com with questions or concerns about your account. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 17, 2019
Nick was excellent and very professional. His expertise and knowledge is exemplary and he had the best solution to fit my needs. I cannot express how smooth the process was for me and I am super excited and relieved and he made that possible. Thank you for being a GEM "Going the Extra Mile"!
Welcome, Elodie, to Freedom Debt Relief! We are ecstatic for the opportunity to guide you toward financial freedom. We also appreciate you complimenting the service provided by your debt consultant. Please know our advocates in Client Services are just as dedicated to your success in our program. We can be reached 7 days a week by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed June 17, 2019
I start the program with skepticism, however, the Debt Freedom has stayed in contact with me every step of the way. I have never felt alone. I listen to their advice and the process has been easy and my debts are being taken care of one by one. I am very pleased with the results.
It is natural, and wise of you, Janie, to be skeptical of anything that is being introduced to you for the first time. Great job on your part for patiently waiting for the expected results. Congratulations on the progress made toward financial freedom! Remember, you can monitor your progress by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Reviewed June 17, 2019
FDR HAS GIVEN US PEACE OF MIND. When we are now doing our budget, it is no longer a struggle to decide which bill to pay. Everyone involved has. Even extremely kind and helpful. Thank you FDR for providing us with a quality way to get out of debt and be on our way to freedom of bills.
Easing the minds of our clients is top priority for us. It is absolutely rewarding to know we've successfully done this for you and your family as well. We also appreciate you complimenting our advocates in Client Services. Always feel free to reach out to us at (800)655-6303 or via email at support@freedomdebtrelief.com with any questions about your account. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Reviewed June 17, 2019
FDR has been amazing while going through this process of eliminating our debt. We are over half way through the program and my credit score is steadily rising. Thank you FDR for giving us peace of mind and a fresh start to our financial future!
Thank you, Melinda, for the amazing feedback. Congratulations on how far you've come along your Graduation Path! You are certainly making headway toward a brighter financial future. As you head for the finish line, know that our Client Services team is here 7 days a week to support every step. You can also monitor your progress toward financial freedom by logging on to your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed June 17, 2019
Everyone has been very helpful and friendly when I have questions. They are reassuring when creditors are calling and e-mailing. I have had one debt resolved and am grateful for that. Even though one of my debts has been turned to collections I hope this is resolved before further litigation.
Congratulations on the progress you've made, Ms. King! We're very proud of your accomplishment! Thank you for expressing how pleased you are with the service that's been provided. Our goal is to provide a superb customer experience for all of our clients. As you continue the journey, know that Client Services is available 7 days a week to address any concerns that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 17, 2019
In the last 5 years I have had 5 surgeries. With those surgeries I have had cancer twice and three times working on my back. Insurance sucks and I needed loans to pay back the hospital. Freedom Debt Relief has helped me with just one payment. So I can still pay my other bills.
Welcome to Freedom Debt Relief, Ms. Gallapoo. We're terribly sorry to hear of the circumstances that led you to our program. However, it's absolutely rewarding to know we are providing you with a service that is assisting you greatly with managing your finances. Thank you for being open in sharing your experiences with us and how you've benefited from our program. Remember your Client Services team is available 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed June 17, 2019
This is a preliminary review because I just started a short time ago and the results of the negotiations with my creditors has not been completed as yet. I was made to feel very comfortable and am confident that my rep, Danielle **, was very informative and honest with me. I followed her instructions to the "T". When negotiations have been completed and I know exactly where I stand, I will be in a better position to give a complete review. I have no doubt, but you know what they say about someone who assumes. I cannot assume the creditors will agree. Thank you for the opportunity to submit this preliminary review.
Welcome to Freedom Debt Relief, Joan. We understand if it may be too soon to provide any feedback about your experiences with us. However, we're ecstatic for the opportunity to service your financial needs. As you begin your journey, know that we are available 7 days a week to support your every step. Client Services can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to achieve your financial goals.
Reviewed June 17, 2019
The young man who helped me greeted be in a very friendly way. He helped me get my issue solved and treated me with respect. I love my experience with your company so far. I made sure to tell the young man that I appreciated his great service, and I left a good review over the phone via the survey as well.
We're glad you're having such a pleasant experience with us, Cindy. Thank you for recognizing the awesome service provided by one of our advocates in Client Services. We're also very glad to know all of your questions were answered to your satisfaction. Our knowledgeable advocates in Client Services are always happy to address any questions or concerns that come up for you. Thank you for being the best part of Freedom Debt Relief!
Reviewed June 16, 2019
Very helpful in setting up application process. System easy to use and manage accounts. Chris in sales was very friendly and helpful. Expecting to get my financial back in order and allow better control. Can deposit directly and make lower and easier payments thru our bank.
It is great to hear you were comfortable with your sales agent, Rondald. We thank you for taking the time to give us your feedback and we are excited to work on your accounts. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed June 16, 2019
I called looking to better my credit and they had a great program to consolidate my bills at a low monthly payment. I would highly recommend them to my family and friends. Do if you have a lot of debt give Freedom Debt Relief a call.
We appreciate your recommendations of our program, Wendy. It's also our pleasure to service your financial needs. The greatest reward is knowing the monthly deposit amount calculated for you is an affordable amount. As you begin your debt-free journey, know that our Client Services team is available 7 days a week to address any questions or concerns that come up along the way. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed June 16, 2019
I want to cancel the $10,000 deposit to this. Why should I make a large deposit if I still have to make large payments every month. I appreciate all you have done for me, but I'm a struggling widow and live on my SSI every month. Thank you, Rosie
Thank you for reaching out to us, Rosie. A member of our team will reach out to you and address your concerns. Thank you for choosing us to resolve your debt. We are confident we will find you the perfect solution!
Reviewed June 16, 2019
My biggest issue so far are the fees being paid to Freedom Debt Relief. 25% in fees. I even sent in extra money as suggested. But even after increasing my monthly deposit & sending in additional money, the expected graduation date stayed the same. Shouldn’t the graduation date change if I increased my monthly payment? Definitely not happy with all the money being paid to FDR.
While I am satisfied with all interactions with FDR professionals, I don't feel that things are going as they were presented. Once the FDR fee is added in the balance, the balance is close to what a person owes. 25% fee which they do not verbally disclose to you to settle your debt. Basically the lesser amount the creditor was agreeing to settle for equates to how much (if not more) that was going into FDR's pocket. You wind up paying your original amount Overall. On top of this you are liable for tax on the cancelled debt!!!
We're sorry if you feel you weren't informed enough about our settlement fees, Mr. Romero. We work constantly to improve how we communicate to our clients. Yes, we collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Compare our fees to the 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all. We would appreciate an opportunity to speak with you further regarding your concerns. A team specialist will be reaching out to you shortly. We appreciate your feedback. Thank you for choosing Freedom Debt Relief.
Reviewed June 16, 2019
I kept receiving texts saying they were FDR, so I wanted to make sure that the texts were true. All was good. Everything was handled in a professional manner and I was thoroughly pleased. In fact, I found out good news about my accounts!
Great thinking, Lisa! We're glad to hear you reached out to us to confirm the origin of the text messages you were receiving. We also would like to thank you for complimenting the service received when reaching out to us. Our advocates in Client Services are always happy to address any questions or concerns that come up about your account. You can also view your account details by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Reviewed June 16, 2019
Happy with the help with my account and the help setting the account up. I would recommend you to a friend. The customer service was very helpful with my account. The only thing I wish that my payments were less and only one payment a month.
We appreciate the many compliments regarding our Client Services team, Gary. Thank you for sharing how pleased you are with the service that's been provided. However, the comment regarding the scheduled monthly deposits raised some concerns on our end. A team specialist will be reaching out to you shortly to review all options available to you. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed June 16, 2019
I’m very happy with my first settlement for a fraction that originally I owed, this program really works and helps to rebuild your credit. Freedom Debt Relief has helped me to feel less stressed & dealing with the struggling minimum payments.
Congratulations, Miguel, on obtaining your first settlement with us! We're thrilled to hear how pleased you are with our negotiation efforts. Thank you for being so patient and for trusting our process while we worked to negotiate your first settlement. Please know our Client Services team is always happy to address any questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief to service your financial needs.
Reviewed June 16, 2019
He was awesome, very friendly. He made a person feel comfortable, and I could understand perfectly. He was able to answer my question fast and completely and when we completed the call I didn't feel the need to call back. Thank you.
Welcome, Jay, to Freedom Debt Relief! Thank you for sharing the pleasant experience you had when working with one of our advocates. It's extremely rewarding to know all of your questions have been answered to your satisfaction! Always feel free to contact our Client Services team any time you have questions or concerns about your account. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Reviewed June 16, 2019
Working with Julie is Wonderful. She helped me getting my debt resolved and paid. I couldn't say better about this company as it has taken a burden off of us and shown how we can still pay off our debt and not get robbed. Thank you for this wonderful help.
Welcome to Freedom Debt Relief, Evelyn! Thank you for sharing how pleased you are with the service provided by your debt consultant. We're thrilled for the opportunity to service your financial needs. As your journey begins, know that our advocates in Client Services are just as committed to your success in our program. You can also log on to your Client Dashboard at www.fdrclient.com to view the details of your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed June 15, 2019
I had a few questions about how fees were handled and about how Consolidation Plus was affiliated with Freedom Debt Relief. All of my questions were answered in a clear, understanding way. I was very pleased with the representative I spoke with.
Excellent feedback, Scott! It's rewarding to know all of your questions have been answered to your satisfaction. We encourage you to always reach out to our Client Services team with questions or concerns about your account. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Reviewed June 15, 2019
FDR is very courteous, knowledgeable, helpful and professional. They have clear lines of communication and all bases are covered. I highly recommend FDR for anyone needing help with their debt. It only takes one or two major events in one's life for this kind of help to be needed.
Thank you, Gail, for your kind compliments about our company! We will also be rooting you along the way to your financial freedom! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 15, 2019
Freedom Debt Relief is definitely an awesome company! My consultant provided the absolute best customer service for my wife & I. I will definitely be recommending this opportunity to others that I know facing the same debt situations as myself. Knowing that I won't have to deal with the frustration of worrying how and when I can pay my creditors is such a true relief.
Hello Lewis,
We appreciate your stunning feedback about our program! We're proud of what we do and assisting you in becoming financially free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 15, 2019
Freedom Debt Relief has been great with handling my cc accounts and helping me to resolve my bad debt. Customer service is always very helpful and all the events are nice and considerate when I run into a financial problem!
Thank you for sharing your experience, Sheri. It has been our pleasure to serve you as our client and we look forward to resolving your remaining accounts. You can also check on your program progress online on the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 15, 2019
Tha service has been great. People are great, very knowledgeable, easy to reach, by phone by text by email, keeps me informed about all aspects of what the service is all about. So glad I decided to work with this company.
Thank you for sharing your thoughts, Nathel. We take pride in our people and happy to know you have had a wonderful service experience. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
It’s a great program, I was head over heels in interest with my credit score declining until found out about freedom and immediately inquired. I am half way through and feel confident all my debts will be resolved. Highly recommended! Thanks again!
Thank you for sharing your thoughts about our program, Hailie. We are thrilled to hear you have had a positive and financially helpful experience thus far. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
I'm pleased with the service I've received so far. I can get an answer right away whenever I call. I'm not too keen on email, I would prefer to talk to someone about how my situation is going. I would recommend FDR to my friends and family.
Thank you for sharing your feedback, Wilfred. Our team is proud to be assisting you in the journey to better financial health. We are here 7 days a week, by phone to discuss anything you would like regarding your account. Our dedicated Client Services team can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
You have been amazing with assisting me with anything that I need. From advice on my account, to just listening to my thoughts, you have been patient, informative and kind. I can't tell you how much I appreciate that as I've been undergoing treatment for breast cancer, and trying to navigate my own financial future. Thank you so very much.
That is wonderful, Stephanie. Thank you for taking the time to share your thoughts about our Client Services Department. We are sorry to hear you have been struggling with your health and our company wishes you the best of luck. We are always happy to support you, as we understand, the journey isn't easy. Feel free to call when you would like to touch base on your account, a dedicated Client Advocate can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
I have been totally satisfied with Freedom. I feel confident they will help me in a honest way and give me comfort to know the debt is being taken care off with no worries. I have to thank them for the feeling of confidence knowing I have the burden off my back and they are taking care of my debt for me as long as I agree to our contract.
Thank you for the thoughtful review, Jean! We strive to assist our clients in becoming debt free with as little stress as possible. It is wonderful to hear that we have been able to relive some of this from you. If you think of any questions, please reach out to our Client Services department or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
I was in a deep hole and didn't see any way out. Thank to these wonderful people I can now breathe again. Thank you!??? again for looking out for and helping me. It's almost too much to believe that I'm not getting called all the time, just to remind me that I need to try harder.
We're happy to be able to give you some peace of mind, Patricia, and thank you for taking the time to leave a review! We're here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you think of questions! Give them a call at (800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
They are very professional and hard working. Always willing to listen and answer any questions. They are good at explaining the process and are available daily. I would recommend them to anyone. It doesn't matter how much you need help they are there to support you.
Thank you, Karla, it's rewarding to hear such great feedback about our Client Services team! We're happy to be able to assist you and look forward to helping anyone you may recommend. We'll always be here to answer any questions you may have on this journey to becoming debt free. Just reach out to our Client Services department at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
They have been amazing to work with. I haven’t had any issues at all the customer service end is top notch and get back to you right away if you have questions. The quick responses and the way they handled in a professional manner.
We appreciate your great feedback, Mark! We strive to give exceptional customer service and wonderful to hear when we live up to those expectations. We're always here to answer any questions you may have along the way. You can reach out to our Client Services team at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
FDR has allowed me to breathe a big sigh of relief lately. FDR just negotiated a 100,000.00 debt down to 56,000.00. I say, this is the best news I've had all year. Thanks a million, FDR. My other debts are all negotiate and now all I have to do is keep my monthly payments and I will soon enjoy a life without debt. GN
Congratulations on your success in the program, Gilbert! We're so happy that we have been able to help you achieve your goals of becoming debt free! Please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or you can reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
Freedom Debt Relief has kept me up-to-date on all negotiations with my creditors. They have an easy to use website that I can check 24/7 to help keep me informed as far as where I stand debt-wise. I always get an immediate response when I contact FDR. I am very happy I chose them to work with them to help get me out of my debt.
Thank you for your wonderful review, Tina! We’re happy to see that you’re utilizing your Client Dashboard! It’s a great tool to use to stay informed of your progress! Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
Freedom Debt Relief customer service would receive a rating of 10. They are very polite and kind, always answering all my questions. I have never ask a question that they couldn't get me an answer. I am very satisfied with the total package.
Thank you for taking the time to write this thoughtful review, Margaret, we love hearing such great feedback about our Client Services team! We always want to make sure we can answer any questions you may have, so please remember our Client Services team is available seven days a week by calling (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
Great customer service, very helpful and great information given to me. Was willing to answer all my questions that I asked. Was very satisfied with my experience. I have and will continue to refer people to Freedom Debt Relief.
It's always rewarding to hear such great feedback about our Client Services team, Carol! Thank you for the kind words and for recommending our services to others. We’re always here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2019
I have had a great relationship with freedom debt relief! The customer services is great. They keep you updated on your account information, and things you need to know about you to settle your debts. With Freedom Debt you are always informed. I would recommend Freedom Debt to everyone. I was just recommending them to a finance guy. Freedom is a great help!!
We thank you for your thoughtful review, Flora, it's always satisfying to hear such wonderful feedback about our Client Services team! Freedom Debt Relief strives to be transparent with our clients as we assist them in becoming debt free. We look forward to assist you as well as any referrals you recommend to our services. We’re always here to support you at every step of this journey. Please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2019
I am very happy at the way Freedom Debt Relief has performed in reducing my debt and allowing me to see an end to my first credit card amount. I will be extremely happy when my other credit card amount is reduced which allow me to see the end of my debt. Thank you, Freedom for your wonderful support.
First, I would like to thank you for your outstanding review, Francis! We value each and every individual client and we are happy to assist you in becoming debt free. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2019
Have referred several other folks as your assistance has been terrific.
Dear Mario,
If you are unable to reach out to our Client Services department you can most definitely request changes on your client dashboard by logging into www.fdrclient.com. We also have also have representatives available through our chat support. We are happy to hear you have been pleased with our services. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2019
I faxed document... I believe everything is ok now. Ms Nicole ** was handling my case and needed to verify my VA annual Monetary award. She is currently negotiating with TD Bank I believe which handles my Target account. She was very friendly and professional.
Patrick, we value your time you have taken to provide us with a review! Our Client Services department is available 7 days of the week and can be reached at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2019
They have been wonderful to deal with. Very thorough, explain every step and what to expect. They have put me at ease in this very stressful situation. I am very hopeful about my financial future now. I have just reached my first settlement and I'm looking forward to the next one.
Jennifer, we're overjoyed to be able to lead you to your goal of becoming officially debt free! You have an amazing team right behind you and we will continue to provide you a relief. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2019
I would like to say that I am very happy with Freedom Debt Solution. It has given me peace of mind, before I had trouble sleeping because of the debt but now I have peace of mind. So thank you again.
Hello Elsie,
We really appreciate your awesome review and rating! We will continue to make you proud of our work. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2019
While I am satisfied with all interactions with FDR professionals, I don't feel that things are going as they were presented to me. 1. It seems that the fees are a bit inflated over what I was told.. 2. I cannot envision how these negotiated Bill's will be paid off in 18 months with the monthly payment amount that I was given, and I cannot afford to pay more. I continue to trust FDR because they are the experts and I don't begin to understand what all is involved.
Hello Stella,
We definitely understand this is a new process for you and we want you to know that you are not alone. Throughout your debt relief journey our Client Services department will be available 7 days of the week for assistance with any questions or comments you may have on your account. Before you enrolled in the program our settlement fees are disclosed with your Debt Consultant, FDR contract, and the Welcome call. Please continue to trust our work as we have the best interest in helping you become debt free. Please reach out to our Client Services department at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2019
Has been super easy and already have one account taken care in just a few weeks of starting. The staff have been great and the packet has been helpful as well. I'm so glad we decided to do this. Wish we would have sooner.
Thank you for sharing your experience with our staff, Jessica. We are pleased to hear you are happy with your program and the resources provided. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2019
So far everything is working very well. FDR has negotiated and helped in getting to my goal of paying off debt and giving a recently widowed citizen a chance to financially breathe again. Thank you for all the help and encouragement you have given.
Marcheta, we are more than happy to be able to provide you a solution that will help you resolve your debt and lead you to financial freedom! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2019
I had outstanding credit card debt and I was almost just making minimum payments. I wasn’t getting it paid at all. Every time I made a minimum payment, I would get hit with the finance charge then it would put me right back over. My consultant with Freedom Debt Relief was Steven and he was super helpful. When I didn't actually go through, he made the call and explained the process and what to expect throughout the first year. He said during the first year, it’s gonna be building the account and then from there on, I would actually start seeing a difference when they start negotiating and settling with the credit cards. I was impressed that he was answering all the questions and with his ease of walking through the process of what to expect.
I told them what I paid every month and then they went on the payments with me on that, like what I actually was paying. So far, they've paid off four of my credit cards and just by getting those paid off, I’ve seen an increase in my credit score itself. Freedom Debt Relief has been a great service. I really appreciate the service that I've had with them. Every time I called, they answered any questions I had. With any concerns I had, they definitely answered and took care of it.
Thank you for sharing your feedback, Adam. It is amazing to hear a wonderful success story such as yours. Our Certified Debt Consultants truly have the client in mind and want the program to be deeply understood. We are glad you felt taken care of along your journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2019
I don't think my age was part of the planning for the debt relief I agreed to. I am a Senior citizen and am in a plan for 4 years. In retrospect, it should have been a shorter term. I should have been given a better plan.
Dear Katherine,
We're sorry to hear that you are not pleased with the program length. We never force our clients to join our program if they are having second thoughts about it. Our Certified Debt Consultants present the program very thoroughly and making sure the clients are confident about our program before they join. Throughout your conversation with your Debt Consultant they will constantly ask if the client has any questions or concerns about the process of our program. Keep in mind the duration of the program is all based on your total debt enrolled. Your debt relief program is a proven solution that helps you pay off your debt much sooner than you having to pay your creditors on your own and leads you to become officially debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2019
I am very pleased with Freedom Debt Relief and so happy I signed up with them and getting help and guidance to pay off my debts. Their staff, especially Ms. Debbie **, have been so helpful without judging me. I am planning to recommend their services to my Niece.
First, of all we would like to Welcome you to Freedom Debt Relief, Norma! We're over the moon to be able to assist you in becoming debt free and provide you a life changing experience. Your referrals are much appreciated! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2019
Freedom Debt Relief has worked diligently to help with my debts. Someone has always been available to answer any questions. Their help has enabled me to see repayment made without so much stress. I recommend them to anyone needing this type of assistance.
Thank you for recommending our service to others, William. We are very glad to hear our service has alleviated so much stress from your life! The greatest reward is knowing all of your questions have been answered to your satisfaction. Please continue to reach out to our Client Services team at (800)655-6303 or via email at support@freedomdebtrelief.com with any other questions about your account. You can also view your account details by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Reviewed June 13, 2019
So far we have been on this financial freedom journey for 10 months. I feel very trusting of the company and feel they are transparent with their services. Our family has needed this for some time and we are very happy with this process so far.
Congratulations, Taylor, on the progress made in our program! You are certainly making headway toward a debt-free future. We cannot thank you enough for sharing how you and your family have benefited from our services. Please let us know how we can continue to support every step of the journey. Client Services is available 7 days a week to address any questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 13, 2019
Just started my journey but am very pleased with the support, the knowledge of the people I have dealt with. I am thankful for the advice and the methods to be debt free. It has decreased my stress level tremendously.
Welcome to Freedom Debt Relief, Judith! We are thrilled for the opportunity to service your financial needs. Thank you for complimenting the service you've received from us. Our goal is to provide our clients with a world-class customer service experience in each and every call. Feel free to log on to your Client Dashboard at www.fdrclient.com to monitor your progress toward financial freedom. Thank you for choosing Freedom Debt Relief as a guide to a debt-free future!
Reviewed June 13, 2019
Freedom is wonderful. They are here to help you resolve your debt. I highly recommended them to anyone who needs help getting their finances in order. The day I called Freedom I’ve been relaxing ever since and they are taking care of everything concerning my debt.
We appreciate the vote of confidence, Richard. Thank you for sharing the many ways you've benefited from our services. It's rewarding to know our program has provided you with peace of mind. One of our main goals is to ease the minds of our clients when it comes to debt. We encourage you to reach out to our Client Services team at (800)655-6303 or via email at support@freedomdebtrelief.com with any questions or concerns about your account. Thank you for choosing Freedom Debt Relief as a guide to a brighter financial future!
Reviewed June 13, 2019
Updated on 05/17/2020: I recommend Freedom Debt Relief to any and all my friends. They are committed and will work their best to get you the best results. I am very happy with FDR, they are the best with making results happen, they listen and apply. Thank you FDR for helping me.
Original Review: To the person that helped me was very nice. She said to mail the letter or fax it to Freedom Debt Relief. Not to worry, they are working on the problem. To always let Freedom Debt Relief know about a letter of a debt collection or a letter from a lawyer, or if I have any concerns to be sure to call.
Thank you for reaching out to Client Services, Mary, for further instructions on what to do with the notice received. Open communication is vital to our clients' success in our program. You can also log on to your Client Dashboard at www.fdrclient.com to upload the said document. Feel free to chat with us if you have any questions on how to upload the document. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed June 12, 2019
Thanks to Mrs. Pam ** for her dedication to make my life much easier. She has been with me every step to make this easier for me. If any of my friends ever have problems I would recommend this to them.
Welcome, Walter, to Freedom Debt Relief! We are thrilled for the opportunity to service your financial needs. Thank you for complimenting the service provided by your debt consultant. Please know our advocates in Client Services are just as committed to your success in our program. We are available 7 days a week to address any questions or concerns that come up along the way. We can be reached by calling (800)655-6303 or via email at support!@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed June 12, 2019
The rep, Celeste, was very helpful and the process set up for paying creditors made it very easy for me. The only problem was with the company that set it up, LendingTree. Their telemarketers descended upon me like wolves. Called at inappropriate times, we're rude, would interrupt me or simply get louder and kept talking over me. Came real close to bailing due to callers from LendingTree. They turned the process into a nightmare. Had no idea there were such rude people on this planet.
Thank you, Bill, for sharing your feedback with us. We're glad to hear your debt consultant was a huge help in setting up your account with us. However, we're very sorry to hear that you're experiencing aggressive collection techniques from one of the creditors. We have placed some tips and tools on how to handle creditor calls on your Client Dashboard at www.fdrclient.com. Feel free to contact our Client Services team as well at (800)655-6303 to review what options are available to you. Thank you for choosing Freedom Debt Relief to achieve your financial goals.
Reviewed June 12, 2019
Every person I’ve spoken with has been kind and thoughtful. This isn’t an easy situation for me and there is some embarrassment. But Freedom has given me hope that my situation will improve much quicker than if I’d tried to do this on my own.
We appreciate the opportunity to service your financial needs, Stacie. Thank you for trusting our process. We also appreciate you speaking so highly of our advocates in Client Services. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief.
Reviewed June 12, 2019
Great people, very easy to make my decision to become debt free. Jackie explained everything and answered all my questions. I feel so much better knowing I can be debt free in as few as 36 months, and without paying all the interest the cards charge. Thank you for being there when I needed help.
Welcome to Freedom Debt Relief, Robin! We are so excited to have you aboard. Thank you for complimenting the services provided by your debt consultant. It is extremely rewarding to hear how excited you are for your debt-free future! As your journey begins with us, always feel free to contact our Client Services team with any questions or concerns that come up along the way. We are available 7 days a week to support the journey! Thank you for choosing Freedom Debt Relief as a guide to a brighter financial future.
Reviewed June 12, 2019
Customer service representative, was efficient, informed, very positive in aiding me, and completed the request promptly. Excellent attitude and positive communications, made for a top notch customer service experience. Her level of competence and familiarity with like requests made for a seamless interaction and transaction.
Thank you for the many compliments, Robert. We also appreciate you recognizing the awesome customer service provided by our advocates. It is absolutely our pleasure to guide you to financial freedom! As the journey continues, know that you can monitor your every step toward graduation by logging on to your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed June 12, 2019
Everyone very professional with questions and answers to to resolve my debt. Reviewing my cards in order to make payments. So far so good work. Thank you Connie **. I will be so happy when my credit score goes up.
We're glad to hear how pleased you are with our services, Ms. Garner. We're also very happy to hear all of your questions have been answered to your satisfaction. Many clients share the same concerns as you with regards the impact to their credit scores. Rest in knowing after the full settlement amount is paid to and processed by a creditor, they may report to credit reporting bureaus that your account is settled in full, settled, paid, paid in settlement, or settled for less than the full amount. You no longer owe on this account and the balance is zero. That debt is behind you and your credit report shows it. Feel free to reach out to Client Services with any other questions about your account. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Reviewed June 12, 2019
It was the best decision I made. I don't have to worry about making payment that aren't even help lowering my debt. I can sleep easy knowing that in 2021 I will be debt free. I recommend them to coworkers and family all the time. The program really does work!! And low payment makes it easy to keep up with.
Thank you, Cindy, for the many compliments regarding our program. We're glad to hear you are so pleased with our service! It is a pleasure to provide you with a service that leads to a debt-free future. Please let us know how we can support every step of the journey. Thank you for choosing Freedom Debt Relief as a guide to getting you there!
Reviewed June 12, 2019
Updated on 03/17/2021: I have never had any problems dealing with the representatives. FDR has reduced my debt by a lot. I should be completed by my graduation date. They have really helped me. I don't know what else to say.
Original Review: I am very pleased with how my program is coming along. Hopefully I can have a sigh of relief once the program is completed. Be able to look at my client dashboard to see my progress is a great feature.
Thank you for your feedback, Dorothy. We're glad to hear how pleased you are with our service. It's also rewarding to know you are utilizing your Client Dashboard to keep up with your Graduation Path. Excellent job! The Client Dashboard is a resourceful tool that keeps clients up to date regarding the details of their individual accounts. Please let us know how we can continue to support the journey. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 12, 2019
I am very satisfied with the way my program with FDR is going. I am hoping sometime in the near future that I can send some extra money to them. It is good to see that some of my debt is being settled.
Congratulations on the progress you've made already, Lorna! We are very proud to witness your progression to a brighter financial future. Keep in mind you can monitor every step of the journey by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as a guide to financial freedom.
Reviewed June 12, 2019
Sometimes you find yourself in a very difficult situation - mine due to illness with cancer. Freedom Debt Relief has been my lifeline to get back on track. I was drowning in credit card debt due to medical bills, etc. Now I can see the light at the end of the tunnel.
Excellent feedback, Ms. Heinisch! We're terribly sorry to hear about the circumstances that led you to our program. However, we're very honored for the opportunity to service your financial needs. We appreciate you sharing how our service has assisted you in seeing a brighter financial future for yourself. Please let us know how we can support every step of the journey. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Reviewed June 12, 2019
This company is so amazing. Every employee I have ever dealt with has been professional, polite, respectful, and knowledgeable. I made the right choice in having them assist me. My payments were cut in 1/2. I recommend them to everyone.
Thank you, Susan, for sharing your experiences with us. We are ecstatic to hear all of your questions have been answered to your satisfaction. We're also glad to hear about the positive experiences you had when connecting with our Client Services team. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed June 12, 2019
Bryan was very nice, helpful, and thorough. I really enjoyed working with him. The whole experience was very good. I certainly appreciate all the help in doing this process. The gentleman that did the review of information and help me set up my online information. Was very nice and helpful as well.
Welcome to Freedom Debt Relief, Lisa! We truly appreciate the opportunity to accompany you on this journey. Thank you for complimenting the service provided when communicating with us. We stride to provide our clients with a world-class experience each and every time. As you begin the journey, know that our Client Services team is available 7 days a week to address any questions or concerns that come up for you. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Reviewed June 11, 2019
In a very few words this program is working well. I do wish they would let me know more often of what they're working on. It does feel good to know that some of my bills are being lower and paid off. Thanks to all.
It is our pleasure, Bill, to provide a service that leads to a brighter financial future. Thank you for sharing your feedback regarding your experiences with us. We also would like to remind you our Client Services team is available 7 days a week to address any questions or concerns that come up along the way. Always feel free to reach out to us for assistance when needed. You can also view the details of your account by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 11, 2019
I have complete faith in this program. Within six months I had my first settlement. Staff have made me comfortable with what is an uneasy topic. They always answer my questions and are experts in this field. I highly recommend FDR. You won’t be disappointed.
Congratulations, Diane, on the progress you've made with us! We're honored to be a part of your journey to becoming debt-free. Thank you for complimenting the service that's been provided by our advocates in Client Services. We encourage you to contact us anytime assistance is needed with your account. You can also view your account details at any time by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 11, 2019
Very informative and helpful, took care of all my questions. Alan was very clear on all the answers to my questions and explaining how the system works and work thru step by step each area to make sure I was sure of what I was doing.
Welcome to Freedom Debt Relief, Mr. Lang! We're excited for the opportunity to service your financial needs. Thank you for complimenting the service provided by your Debt Consultant. We'll be sure to pass along the kudos. As your journey to a debt-free future begins, keep in mind you can monitor your every step by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Reviewed June 11, 2019
It has actually been a pleasure working with freedom. They guide you through the entire process and are always willing to answer any questions. If anyone is trying to decide whether or not to go with freedom debt, I would say YES, it is worth it in the long run.
We're glad to hear how supported you feel in our program, Kim. Thank you for taking the time to share your personal experiences with us. We also appreciate the strong vote of confidence. Be sure to log on to your Client Dashboard at www.fdrclient.com to monitor your progress toward financial freedom! Thank you for choosing Freedom Debt Relief.
Reviewed June 11, 2019
I was contacted by an affiliate company for a consolidation loan. I did not qualify for it however he shared the Freedom Debt Relief program with me and I was hesitant and I should’ve listened to my gut. I have a large balance loan that I was told they had success in negotiating on a regular basis so no real concerns there. I was under the understanding that the process to start getting payments toward the debt would take a few months. I assumed if things were being taken care of in 6 months I’d be good. I had plans to refinance my home in the near future. Well so far no negotiations have been made and I’m told it would take another 10-12 months to have enough funds to reach a negotiation.
Meanwhile everything is being reported negatively on my credit! They have a sister company, Consolidation Plus, that reaches out to you at some point to offer another consolidation loan to resolve the debt sooner. I declined because it showed my debt was in the negotiation phase and I did not want a higher payment for another loan. Well once I declined it, interestingly enough my loan was put back on a strategic hold until at least May of 2020! When I call to speak with customer service I am not greeted with kindness and understanding. More condescension and judgement is how it feels. I was told today by the customer service rep that “you steer this ship and tell us where to go. You can cancel your enrollment anytime.” Wow. What a way to problem solve!
My credit is crap now and no hopes of improving it in the near future unless I make a deposit of $5000, disenroll and try to resolve it myself (as was told to me by FDR customer service), or accept the consolidation loan offer (which by the way once you decline the offer is no longer available for reconsideration). I cannot imagine I will ever recommend this company or use them again unless they do something to change my mind.
We're so sorry to hear, Ms. Williams, that the proper expectations regarding our process was not clearly conveyed to you. Our average client usually sees their first settlement with us within the first 4 to 6 months of enrollment. However, each client's situation is different. We would like an opportunity to thoroughly review your account with you to help gain a greater understanding of how our process works and the benefits gained by using our service. A team specialist will be reaching out to you shortly. We appreciate you for sharing your feedback with us. Thank you for choosing Freedom Debt Relief.
Reviewed June 11, 2019
Anytime I call, I feel like I am the most important person and my issue or question is top priority. Whenever I hang up I feel light and supported. This is the most important thing when you are going through financial issues.
We could not agree with you more, Holly. It is very important to support our clients as these are challenging times for most. We appreciate you sharing how elated you feel after speaking with our advocates in Client Services. It's encouraged for our clients to reach out to us anytime assistance is needed. Therefore, it's extremely rewarding to hear clients share how supported they feel when communicating with us. As the journey continues, please let us know how we can continue to support your every step! Thank you for choosing Freedom Debt Relief.
Reviewed June 11, 2019
The program as a whole is a great way to get back on track. The set up of funds to pay off our "List" was like having a savings account. Since the auto draft started we decided we will continue to invest when we are debt free.
Welcome to Freedom Debt Relief, Yvonne! We are thrilled for the opportunity to service your financial needs. We're also very proud of the decision the two of you made to implement better financial habits. Wonderful job! We cannot thank you enough for sharing your feedback. Please let us know if any questions or concerns do come up for you in the future. Our Client Services team is available 7 days a week to support your debt-free journey. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Reviewed June 11, 2019
I'm satisfied with the results that are coming out. It could've been so much more debt and stress. My consultant told me it may take time to resolve. But the results are worth it. The process has been long but I'm okay with that I'll be happy.
Welcome to Freedom Debt Relief, Toriana! We are excited for the opportunity to service your financial needs. Thank you for complimenting the service provided by your Debt Consultant. We're very glad to hear the proper expectations were set for you. As you continue your journey, please let us know how we can support your every step. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Reviewed June 11, 2019
Freedom Debt Relief was the best decision I have ever made. I was struggleing for months to pay my bills after my husband passed. Then I saw a ad on Facebook so I called and I couldn't be more thankful. I would recommend to everyone I know. So thankful.
Thank you for sharing your feedback, Cheryl. Our team is grateful to have been able to help you in a difficult time and we look forward to resolving all of your accounts. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 11, 2019
The Freedom Debt Relief got me in more of a problem. At first, they had me make two payments and they are somewhere over $900 a month. Then within five weeks, I noticed that they were taking three payments a month. Their rep was supposed to have looked at everything, but there was something he didn't add into the program. He wanted the numbers to look good for me. When I found out, I added them and my monthly payment went up.
I call Freedom every so often, asking if there is anything that they can do to lower my two monthly payments. The man was saying that it was a super deal, but what I was trying to say was that everything wasn't right up front. At times, I’m thinking to file my bankruptcy because Freedom won’t work with me. They'd say that they got these things already set up to pay and that I'd need to make payments. But they don’t have the consideration to work with people. They'd make it sound that I'd be debt free in a matter of time. But I got two and a half more years and my wife and I would have to struggle just to make payments. They’re making good money off of my debts.
We appreciate the feedback, Mr. Allen. We apologize for any frustrations caused regarding the scheduled deposit dates and amount. It is disappointing to know you and your wife have even considered bankruptcy for financial reasons. We consider our program to be an alternative solution to debt-relief. However, affordability is a huge part of our client's success in our program. Although you recently spoke with Client Services, we would like an opportunity to further review your account details with you. A team specialist will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed June 10, 2019
I enrolled with Freedom Debit Relief program about 3 years ago. Some of my credit cards debit was reduced in pretty good way, especially by FDR lawyer, so after their charge of 21% and paying tax from reduced debit the final amount was still less than original. But, some was really bad deals, that make me to regret. I was probably negotiated better deal with credit card by myself.
We're sorry to hear you are not completely satisfied with our negotiation efforts, Mr. Sverdlov. Thank you for sharing the significant savings you've seen on some of the enrolled balances. Unfortunately, some creditors are simply more aggressive and less flexible than others. Yes, it is possible for you to have negotiated with creditors yourself to settle your debts for less, but why not let our professional negotiators do it for you? We have years of experience getting settlements with a large variety of creditors and know which creditors to settle with first, how much debt reduction creditors are likely to agree to, and more. We would like an opportunity to further discuss the concerns mentioned. A team member will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed June 10, 2019
Freedom Debt has been such a big help to me and my family. I would recommend Freedom Debt to everyone. It is so nice to talk to a live agent and being able to feel free. Thank you Freedom Debt for all your hard work in helping me and others.
Thank you, Krista, for the many compliments. It is a pleasure for us to guide clients to a brighter financial future. We are glad to hear how pleased you are with the service we've provided. We also want to thank you for recommending our services to others. Remember to log on to your Client Dashboard at www.fdrclient.com to view the details of your account at any time. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed June 10, 2019
Updated on 07/28/2020: Freedom Debt Relief negotiated lower paydowns. The rep made such high promises which I've heard before. I heard that song and dance. I told him that if it didn't work, I would come get him, but they have done everything they said they will do. I purchased the lawyer protection if I get court orders. I got three of them and Freedom took care of every one of them. They made the payment plan comfortable for me and I even bumped it a couple of times. Everything is working out great. I have already recommended Freedom and my sister is using them as well.
Original review: The law department went to bat for me against one of my creditors when I was served with papers to appear in court. I never had to show up, they took care of the entire thing and the creditor settled for only 56% of the debt. I highly recommend that if anyone used Freedom Debt Relief... pay the little bit of extra money for the assistance of their law team. What a stress reliever to know that I am covered.
Thank you so much for your feedback, Michele. We're sorry to hear that one of the creditors sought litigation in an attempt to collect on the balance due. Kudos to you for deciding to opt-in to the legal services and have an additional layer of security regarding your balances. Hearing that our legal partners successfully negotiated an amazing settlement for you is truly rewarding. We hope you do not have to experience this again. However, we are also very glad to see you have protected yourself from aggressive and unethical creditors. Never hesitate to contact your Client Services team when assistance is needed. Thank you for choosing Freedom Debt Relief to achieve your financial goals!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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